Trackbox User Guide
Contents
1. t r a k Trackbox 7 Change required settings then choose Save Changes Unit may be reverted to default settings via selecting Revert to Default then choosing Save Changes 8 Once changes are saved choose Disconnect then shut down software and power off tracker unit Parallel t ra C k Trackbox General Setup Unit Name Used to uniquely identify the device on SMS position report responses and Geo fence breach alerts SMS Password In order to prevent anyone with knowledge of the units phone number from requesting its position via SMS a password is required Password must be a single word only consisting of characters a z 0 9 only Note This is different to the password used for position reporting via GPRS SIM Card Pin In order to prevent unauthorised use of the SIM card it may be locked requiring a pin number to unlock The unit requires this pin number such that it is able to unlock the SIM card and communicate on the GSM network Note This prevents someone from removing the SIM from the unit inserting it into a standard GSM phone and making calls without knowing the pin Care should be taken to ensure the correct pin is entered if the unit is powered on rebooted three times with an incorrect pin the SIM may become semi permanently locked in this case the SIM card provider would need to be contacted to issue an override unlock code PUK code Band GSM DCS PCS Cellular net2. Trackbox User Guide For firmware version 15 2008 05 24 Website Email Parallel t ra C k Trackbox Table of Contents Table OF CODtents ire etr e Rn ne XR e RENE NREERS RA ERRRS CAEDE Rene eNS RSEN BENEA eR Nu rue n e eue E 2 MICI L M n 3 QUICK Start Guide otov E E ci LV E E E urn 3 Unit Contigufdti fi c esaedee eeeeee reece Ree ere eee ee eee ee ere eee dM E EI 4 Configuration GINS om UNUM MN ULM LU MU E 5 Gen ral Set pc si deett coctutunatenstunetasetenetesetevetesatonetenebatetisndoteteneiueatenetunetnnteneteretess 7 cr e 7 GPRS ReDOFLPIIIB cies se RESP MEE Vie MEME IP Mei iE t Ei i iE 7 Server Set p asiseteststeteeed tet a e uiae tul a tees 7 Gd EJ E 8 POSIGIOM INCOR Val bec ETE 9 GEO FENCE Set wsctatatet 10 Positiori Reporting Vid SMS wiscccconccesssezsvencees SENS SERE URN E RRE E EEN ENS SEU E URN SURE SEE e NES UNE NER RENE NESE RPeRREESENNE 11 REQUESTING ci OSIDIOI eeu MT exe cnceayaheu A a a uence E E 11 Position Report RespOnSQ eerie ine enu eeu n nnne cave eR un nA nun KENEEN EEEE EEEE EEEE NEESER REEERE ESE 11 USING a Mufoiidleiqiielende ER 11 Firmware UPITE deceret er e E RUE EE TREE EUE ERR EO ERE N ERE EEENR O ARE EURUNUEERUNU RR E E RERES 12 How to use a firmware update secerneren ener nnne nn nnne nn
3. e the vehicle is at the present moment in time however will also increase the GPRS data traffic and therefore the amount of SIM card credit used Less frequent save send times will result in lower running costs but also less accuracy i e the current known position of the vehicle may be upto e g 10 minutes old It is suggested that the users selects a suitable update rate based on their requirements If the ability to know a vehicle history where it has been rather than where it is at the current moment in time is more important GPRS data costs can be saved by setting a save time of e g 1 minute and a send time of e g 5 minutes This will result in 5 positions being bundled and sent at the same time reducing overheads and therefore costs but still keeping a reasonable degree of accuracy If the ability to know where a vehicle is at the current time is more important the save interval can be set to e g 20 seconds and the send interval to 1 minute Please note that position interval save times of less than 1 minute may not be achievable as sending positions over the GPRS network is a time consuming process that while in progress will delay other device operations Parallel t ra k Trackbox Geo Fence Setup Latitude Longitude The latitude longitude specified in degree minute second format ddmm mmmm dddmm mmmm This should be the centre point of the geo fence Radius The distance in miles from the specified latit
4. erature GPS Compliancy Interface Programming GSM GPS Antenna Power SIM Power Supply 5 30V DC 12V recommended internally fused 60mA 0x6 5x3 cm 160g 20 C to 70 C ambient temperature 20 channel high sensitivity SiRFstarlll upto 159 dBm RoHS WEEE Directive compliant DB9 serial port RS232 female SMA female 4 pin Molex Part 43025 0400 Digi Key Part WM1784 ND 3V 1 8V Device should be constantly powered i e not just powered once the ignition is turned on for best performance if the vehicle is not moving it will enter power saving mode If connected to the ignition i e only powered when the key is turned to the on position the GPS will need to reacquire its position every time in certain circumstances this process may take upto 10 minutes which may lead to no position data being recorded for a trip shorter than 10 minutes View Front 1 Power 2 unused 3 GND 4 GND Parallel t ra C K Trackbox Antenna specifications GSM Gain 1 5dBi lt Gain lt 3dBi Impedance 500hm Input power gt 2W peak power VSWR lt 10 1 max lt 2 1 recommended GPS Active antenna recommended for improved performance Frequency range 1575 42 MHz GPS L1 Bandwidth 1 023 MHz Gain 1 5 dBi lt Gain lt 4 5 dBi Impedance 50 ohm Amplification Typical 25dB max 27dB Supply voltage 3 5V DC Current 20 mA typical 40mA max Status LEDs G
5. ersion 2 0 is required to run this application If you do not have this already installed you will need to download and install it prior to running the configuration application Tracker Configuration version 14 General Setup Band Unit Name Trackbox 9 GSM 900MHz DCS 1800MHz UK SMS Password eeesess GSM 900MHz PCS 1900MHz USA SIM Card Pin GSM 850MHz PCS 1800MHz GSM 850MHz PCS 1900MHz GPRS Reporting Enabled Disabled Server Setup GPRS Setup Protocol APN orangeintemet 9 HTTP TBP GPSGate TCP Username UDP Password URL http llog paralleltrack co uk 80 Position Interval Sever Port Save min o sec Password eeeeeee Send 5 min o sec Only when moving Geo Fence Setup Latitude D MSFomat Radius miles e g 5126 2472N SMS Tel Longitude D M S Format e g 00002 8687E e g 441234567890 Device Info Parallel t ra C K Trackbox Configuration Guide 1 Connect unit to PC via serial cable 2 Run configuration software 3 Select COM port where the unit is connected This will usually be COM 1 if your system has multiple ports you can try them each individually 6 Tracker unit is detected and Connected will be shown in the status bar unit IMEI number will be also displayed Data Block 5 quse n Parallel
6. fore recommended to use GPSGate UDP the minimum save send interval times of 20 seconds 1 minute respectively and to expect that on occasion some position reports may fail to arrive or use GPSGate TCP GPRS Setup APN This is the GPRS gateway name If you do not have this ask your SIM card supplier default orangeinternet Username Username to access GPRS If you do not have this ask your SIM card supplier default Orange PAYG do not require a username to access GPRS Password Password to access GPRS If you do not have this ask your SIM card supplier default Orange PAYG do not require a password to access GPRS Trackbox Position Interval Save Specified in minutes and or seconds the position save interval controls the minimum time between the unit saving position reports to internal memory It can be set from 20 seconds to 360 minutes i e 6hr default 1 min Send Specified in minutes and or seconds the position send interval controls the minimum time between the unit sending position reports previously stored in internal memory to the server It can be set from 1 minute to 360 minutes i e 6hr default 5 min Only when moving Uncheck to allow position reports to be sent at the specified interval even when the unit is not moving Suitable for testing purposes custom server software development default checked More frequent save send times will result in greater accuracy i e ability to know wher
7. is correctly inserted seated in device see diagram on front of unit SIM card should click into place e Check SIM card GPRS APN Username Password have been correctly set using configuration software supplied Check with SIM card supplier for these e Reboot unit disconnect power supply wait 30 seconds reconnect power supply SIM card credit is being used up faster than expected Orange PAYG If using an Orange PAYG SIM card the monthly 4 for AMB GPRS multi bundle option will need to be activated otherwise GPRS access will be charged at the standard rate of 4 for 1MB Tracker Configuration Software stays on Trying to connect does not find unit e f more than one COM port is present in the system check the correct one is selected If you are not sure which is the correct COM port simply try all of them e Check serial cable in use is a straight through i e not null modem cable which is fully specified pin for pin e Reboot system and retry configuration software e If using a USB to serial converter try a different model these devices appear to be inherently less reliable than their motherboard based counterparts The Direct USB Store FTDI based chipset device has been tested working with this unit Question not answered here Contact Support mail paralleltrack co uk Parallel track Trackbox Product specifications General Power Supply Standby Current Dimensions Weight Operating temp
8. its telephone number the password should match that specified on the configuration utility n addition the abbreviation pos may be used E g mysmspassword position Or E g mysmspassword pos Both the password and action keyword are case insensitive Position Report Response A position report will typically be received within 60 seconds however this may depend on network conditions E g Unit Name Lat 5127 0482N Lon 00003 1353E Heading 88 92 Speed 0 28 km hr Format Lat ddmm mmmm N S Lon dddmm mmmm E W Note Heading is defined as the current direction of travel in degrees The response is always sent to the originator of the position request If the unit does not currently have a last known location No GPS Fix will be received Using a Position Report After receiving a position report it can be converted to a suitable format for a mapping service such as Google Maps Multimap via the conversion tool available for download on the Parallel Track website Parallel t ra C k Trackbox Firmware Updates The Parallel Track website shows the current available firmware version see Trackbox gt Software page Updates can be obtained by emailing mail paralleltrack co uk with the units IMEI and current firmware version as provided on purchase How to use a firmware update After requesting a firmware update you will receive a single executable file 1 Connect the unit
9. may be e g www mydomainname com google maps example index php Password HTTP The password must match that entered on the Parallel Track website for the specified unit it is used to authenticate the unit to the web service Each tracking unit has a password to prevent a a party from spoofing position updates if the password is found out it should be changed on both the Parallel Track website and the unit itself using the configuration utility Password must be a single word only consisting of characters A Z a z 0 9 only Note This is different to the password used to login to the Parallel Track website Server Hostname of the TBP or GPSGate protocol server where position updates are sent If using the free online GPSGate service this should be set to online gpsgate com alternatively if you have downloaded installed the GPSGate server software it should be the hostname for your own server Port GpsGate Port of the TBP or GPSGate protocol server where position updates are sent If using the free GPSGate online service this should be set to 30175 Note The GPSGate UDP protocol has less overhead than GPSGate TCP as it does not support position receive confirmation from the server This means it will be more cost effective due to less GPRS network traffic however it will also be less reliable positions will not be resent if they fail as there is no way to tell if the position has been successfully received It is there
10. na can be identified from the GPS antenna by the fact it has no cable 3 Connect GPS antenna to socket marked GPS The GPS antenna has a long cable magnetic mount 4 Position GPS antenna in the vehicle such that it has a clear view of the sky Through the front windscreen is usually suitable 5 Connect power lead to vehicle 12V supply red black connect other end to tracker unit Alternatively if supplied the cigarette lighter adapter may be used instead Note If using the cigarette lighter adapter on a permanent basis the vehicle should ideally for more accurate tracking be the type where power to the socket is maintained even when the engine is off 6 Register for an account on the Parallel Track website select the Config page select Add New enter a name for the device e g My Vehicle enter the 15 tracker unit IMEI number as provided on purchase enter the unit password as provided on purchase choose an icon to represent the vehicle on the map choose a line colour for showing vehicle journey History on map choose Save 7 Login to the Parallel Track website and view the Live History log pages to view current vehicles position a log of where the vehicle has been on the specified date Parallel t ra C K Trackbox Unit Configuration The unit is configurable via the use of a standard straight through serial cable and supplied software Please note the Microsoft NET Framework V
11. ns esee serre nnne nnns 12 Troupe hoone eaen a AAAA AAA AAAA A AAAA AARE 13 No positions being reported susini nnn nnn essen eene esee eese 13 SIM card credit is being used up faster than expected Orange PAYG sess 13 Tracker Configuration Software stays on Trying to connect does not find unit 13 Question not answered here sessssssssesesseeeeeeeeennnene nennen nnne nennen nnne snnt 13 Product specitiCablOnisu es etim tete Eee I e E 14 General seeded deeem ee RETE 14 Initertace s coppa EE 14 eedem LE 14 Antenna specifications 15 GSM eaea e ea vertegyrtctetna 15 c p PT OE O E E A T TS 15 Parallel t ra C K Trackbox Warning Please read the quick start guide carefully before powering on the unit Failure to correctly connect power GPS GSM antenna may damage the unit Quick Start Guide The Trackbox is supplied preconfigured to work with Orange PAYG SIM cards and report positions to the free Parallel Track website every 10 minutes via the mobile phone network If using an alternate web server SIM card see section Unit Configuration 1 Insert Orange PAYG SIM card into unit Ensure correct orientation SIM card holder is spring loaded card will click lock into place To remove push to unlock then slide out 2 Connect GSM antenna to socket marked GSM The small stubby GSM anten
12. reen LED On Unit powered on LED Off Unit powered off Red LED Off Unit powered off Flash slow Searching for GSM network not registered Flash fast Found registered to GSM network
13. to the PC via supplied serial cable Double click to run the firmware update file if you receive an error message ensure you have the Microsoft NET Framework Version 2 0 installed a copy is available on the CD provided at config utility dotnetfx exe 3 Choose the PCs Com Port which you have connected the unit to via the provided serial cable Click on Update Power on reboot the tracker unit Wait The software will discover the connected tracker unit and begin the update process after DUC UL de completing successfully the message Update successful will be shown 8 After an update unit settings are reset to default values you will need to run the configuration utility to change them as required Parallel t ra C k Trackbox Troubleshooting No positions being reported After initial install power loss extended periods of time without GPS coverage unit may take upto 10 minutes to reacquire its position Position data will only be reported if the tracker unit is travelling faster than 2 3 miles hour for 15 seconds or more e Check SIM card credit Orange PAYS SIM cards can be topped up checked online at http www orange co uk youraccount or Tel 07973 100 450 e Check SIM card has GPRS service activated enabled e Check GPS antenna has clear view of sky e Check GPS GSM antennas are correctly connected GPS antenna has wire attached GSM stubby antenna has no wire e Ensure SIM card
14. ude longitude centre point to the outside edge of the circle SMS Tel The telephone number specified in international format to which an SMS alert should be sent when the geo fence is breached Alerts will be sent in the format e g Unit Name geo fence breached Lat 5127 0482N Lon 00003 1353E Heading 88 92 Speed 0 28 km hr After a breach is cleared unit is moved back inside the geo fence area a second SMS alert will be sent in the format e g Unit Name geo fence breach cleared Lat 5127 0482N Lon 00003 1353E Heading 88 92 Speed 0 28 km hr Note A standalone HTML JavaScript based web page suitable for easily finding latitude longitude coordinates radius is available for download on the Parallel Track website Parallel t ra C k Trackbox Position Reporting via SMS The primary operating mode of the tracking unit is to send position reports via GPRS to a web service such as the Parallel Track website In this mode the user may simply log onto the website to view units live position and history quickly and easily In addition however it is possibly to manually request positions via SMS SMS position reporting does not require that GPRS position reporting is disabled Positions can be requested via SMS when GPRS reporting is either enabled or disabled Requesting a position To request a position report simply text the units SMS password followed by a space followed by the action keyword position to your un
15. work band on which the unit will operate support for GSM 850 900MHz DCS 1800 MHz PCS 1800 1900MHZ GPRS Reporting Enabled Tracker unit will automatically report its location to the specified web service via GPRS at the defined interval default mode In this mode there is an ongoing cost for GPRS Disabled Tracker unit will not automatically report its location This mode may be useful for situations where the unit will be used infrequently and location history is not required therefore saving on the cost of GPRS In this mode positions reports must be manually requested via SMS when required A GPRS supporting SIM card is not required also you will only be charged the cost of a text message for each position request In this mode the unit is effectively a standalone device and does not require a web service for reporting positions Server Setup Parallel t ra C k Trackbox Protocol This is the method used to send updates to the server at the current time HTTP TBP and GPSGate are supported Note that when using GPSGate the unit IMEI is used for authentication therefore care should be taken not to reveal this number to a 3 party URL HTTP URL to the tracking service where position updates are sent every 5 minutes default log paralleltrack co uk May be any script that accepts HTTP POST data see Parallel Track website for sample application that can be run on your own website If using the sample application the URL
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