PaintManager® Internet Update Software User Guide
Contents
1. OOO cn eerie A 1 9 19 47 Install deferred a BLAKE PACK DOWN WST MESSAGE _ 41 31112 WES HO Install deferred while Color Software ts munnang RT Rei S rep_def_EMzip 0 S1112 WES HO Install deferred while Color Software is runmang lindo e Hissiy daia H Pio o ae Click on the Apply Update button that appears just if an installation has been deferred The update applying phase will start with the same steps as described in the Update Now section PaintManager Internet Update Software User Guide page 20 Chapter 4 Other Options Proxy Server configuration This section needs to be used by experts o General Automatic Govricad Proxy Server Proxy Server Parameters W Use Prony Servers Sewer Usar Mame Liper Port Password Confirm Passeeord Authenbcaton Authentics bon BASIC ff required by authentication set also Exqert Test Regstraten Temp Folder Next Page 9 8 If the PAINTMANAGER Software PC is on a complex Network installation and the Internet Access is restricted by the LAN administrator additional configurations are required to setup Internet Update to access internet Check the Use Proxy Server box and add all the required inform ation PaintManager Internet Update Software User Guide page 21 Manage Temp Folder The downloaded files are stored on a specific folder on the machine where Internet Update is running The number of2. a er oo Sree Eemi i ie e Click on Run to start the installation process or Save to store the setup exe application for later use PaintManager Internet Update Software User Guide page 7 Section 2 Submit a request not knowing CTS number e Once the main page appears select Click here to submit a request of the registration not knowing your CTS ID PaintMianager PaINTHMANAGER Soft vare internet Update Registration Page Click here to Register rips aoe e Fill the registration form with detailed information These information will be used to identify you as a active PPG customer The red asterisk indicates a Required Field PLS TUS SE Doe See dee Bee Pee e Click Submit PaintManager Internet Update Software User Guide page 8 e Read carefully the agreement and sign it using a before and after your name berber piris oa bee eee Aree e Click Submit to progress e The request of registration is completed PPG associate will validate your request and provide you access If you do not receive an email from PPG after 3 working day contact your customer service PaintManager incermet Updase Hegi sirrien e After form information verification by PPG Customer Serviceyour if the request will be accepted an automatic email will be sent including all the informaion needed to start using Internet e Take note of your CTS Number and PIN to b
3. occurred on ma bed 1305 2014 17 intemet Tindate completed snccessfilly NAME PACK DOWN INST MESSAGE Ext Hels Unclabe History Update Maney l 7 i D E O NA as m a F F2 F3 A E7 e The system will check the connection and at the end present the list of available items What is part of an Automatic download is already underlined Remote Fel Local Rel estore Default Tave Sethe W o Name The item name Remote Release the latest version present on the PPG server o Local Release the latest version correcly apllied on the loacal machine through Internet Update o Size an indication of the file size Useful to understand if it could take more or less time in downloading O o The items are grouped by types Formula this is the list of all the branded Color formulation Program and Other Porgram available software like PAINTMANAGER program Report Viewer Internet Update CD Image PaintManager software CD image Documentation contains the documents and manuals If a red row is displayed instead of the orange it indicated that the Local version is older than PaintManager Internet Update Software User Guide page 17 what is present on the PPG server An upgrade is needed for the item in red e To select different items double click on what is needed The X indicate what has been selected Deselect the non desired item by a double click on it Click
4. on Restore Default to restore the original selection as defined for the Automatic Download Click on Save Settings to save the current selection It will remain the new default selection ntil it wil not be restored to the original IMPORTANT selecting or deselecting an item it is possible also other ones will be selected by the system This is happening when some items are relatead by a PACK id like formulas with the correct program version e Click on Confirm The download activitiy begins It indicates the item that is downloaded in that moment and the progress status By clicking on Cancel the download can be suspended WARNING Pi Confirm abort F gt i Neo During the download process the system check the internet connectivity and inform the users is connection get lost The system tries to reconnect automatically till the user Cancel the operation Failed Connection 1 PaintManager Internet Update Software User Guide page 18 Apply update phase e At the end of the download phase Internet Update needs to apply the new information just retrieved If PaintManager software is running even over the networking environment a warning message will be displayed informing to close it WARMING i Internet Update i requesting that PAINTMANAGER be closed Select VES te clope appliation Select WO to continue working _ _ e Click on Yes to let Internet U
5. D into the Utilities InternetUpdate folder and launch the Setup program The process will guide you through the correct installation If you have already installed PaintWanager the best thing is to install the Internet Update application in the same folder Do not chance the installation folder unless you are and expert users Click on Install to proceed Fr 7 Eh Internet Update Setup Invtallstion Folder gt E i Setup wal nal Coles in he brain de To sial n a afferent folder dick Browse and select another folder Cece install io start the mstallaion Gesina Fodder rinse Space required 14 48 Spat relate J7 TGR When installation is completed the links on on the PC desktop will be created It will be included also in the Start Programs Color and in the Start Programs Startup folders This last especially for let the program starting immediately when the Person Comupter in turned on e TJouchMix machine The application is already pre installed on the device The same ColorUpdate icon is present on the desktop Also the links to Start Programs Color and Start Programs Startup folders are already created e EasyMix Connect The application is already pre installed on the device but not enabled by default To start using it enter in the Maintenance section Application on startup and select Internet Update to be launched when the machine is started Please refer to the EasyMix Connect manual for
6. PAINTMANAGER Internet Update software lax wz User Manual PaintManager Internet Update Software User Guide page 2 Table of Contents What is Internet Update Chapter 1 Registration saison Section 1 healatae s using CTS ambet OE Section 2 Submit a request not knowing CTS number E Chapter 2 First Run amp Setting 0 0 cess cescesceecesseeeeesesceeeeseeseeeene ssereeresene 10 Section 1 FNS a Cl Orca sons soecaecaemossasmsasnndrotaveseudvarsutonewetbeaensanereensansencdanes 10 SECON FURS CVO CIN een EE NAE E EE NES 11 Section 3 First Time setting ccccssssceessceeccesssseeeesceeeessesees serseerserseee 12 Chapter 3 How to Update ats EEE E E E a a a Lo Section 1 Automatic bownd EE E E E 14 Section 2 Update UOV 16 Section 3 Apply Update oeesssessessessesersresssessresssesseersreessesssrerere sueeseseuses 19 Chapter 4 Other Options ccc cccccccccceccssesscesceeceeceeceeesscesseeseeceessesseesegeeeeeees 20 Proxy Server configuration sssssessessserssersressrersrersresseesseesrreseresseesrreseesee 20 Manage Temp Folder seesssseseessessserssersseessersreesssessressresssessrreseeese seuseeeeees 21 Update History E E E E dies 22 Install Code Atomai PENEN E E E a NV f BW PaintManager Internet Update Software User Guide page 3 What is Internet Update Internet Update is a PAINTMANAGER software extension that takes care of keeping all componen
7. PAINTMANMAGER Software memet Update Registration Page PaintManager Internet Update Software User Guide page 5 e Enter your CTS number postal code and contact email address The email address entered will be used by the system to communicate with you The red asterisk indicates a Required Field PaintManager Pim Ce brer ee Be n Fag e Click Submit to progress e Read carefully the agreement and sign it using a before and after your name berber pede Co ee eee Beer e Click Submit to progress e The Registration is concluded take note of your CTS number and PIN They will be required during the first Internet Update run PaintManager Internet Update Software User Guide page 6 PaintManager Aiea bres Update oonfirneatign and FIH TEF ra U eee ee Tie ap Pode et LS SP Pe op eee Tp ee ee a Pala ai ing oT jl ka bel bee ra jap uj E e le jp E me Fa mar Ba FH al a M A e P GE E A L j LEPE Ta MA a 4 uren ap ay en 4 Faun l Ea i i e Click Continue e Internet Update application is already installed by PAINTMANAGER software installation thorugh the CD If not present on the Personal Computer the setup package is available even as last step of the registration process PaintManager kaema Lipedvte Program evita Ta eel Lone Cod od ie peed oe Pa ee neq oe Ue ee simi ee Mii he De nrg eee ee ee Deere ararat
8. a further information PaintManager Internet Update Software User Guide page 11 Section 2 First time Run The first time Internet Udpate is launched it will ask immediately for credentials to be entered J ubri Aua Derraid Preece See Langune Lined Larap Caraka LLE Waid mgnira on credemingh ann require Flete paprade the necessary mipri GEHA iokoan Deer any Ser L mara ange ka Meera sere a eee cc Te Lire Bagh Aegis trateceri LES Abeer F7FrTI e Click on Test Registration button e lt A confirmation message appears if the CTS and PIN has been correctly inserted and verified by the system REGISTRATION VALIDATION RESU Registration verted Validation Successful IMPORTANT Internet Update is a PAINTMANAGER software extension and uses the same Installation Code If you are not yet using PaintManager program please contact the PPG Customer Service PaintManager Internet Update Software User Guide page 12 Section 3 First Time setting After the credential validation please check the Option settings set by defualt for a correct applicaiton run General page 1 Check the preferred language for the application It will be used to display buttons sentences in the selected langauge It is linked to PAINTMANAGER software so changing the langaueg here it will be changed also in PaintManager applicaition and vice versa 2 Add or change the la
9. d and opislled pieterr uih MEER 2o12 Are Liz YES i PE Flt deere ated miia Heei LLERS ALE PEJ lig TE TEs fe Fike ditches sid ereeealbead pHa oe ui Porthianager bet n 51 11 Liz WES YES 2 Pike deeded ind mitali ieni Pi Po ca EP rep abba YES YES fe it dyanbpaded pid miin poep uy 314 Lit WES YES BR Filly dosribidid ond initalled ge teitul heat pee 0D eee Sat YES TES fe Fike drenk aed erected qc eee uly nirt Uiedate 03 Liz 2 TES PB File derwdcaded and inptalled pac caicfully Behe Aces Obed lit vi YES jj Felt drankhided ard rites ieou ET Ret S Sep diet Eis if iiiI YES A Pihe dpanipaded and mtalii pucoe ui Updyie Maior pcan Hgs o a NAME Name of the file downloaded PACK Software indicator DOWN Did the file download YES NO INST Did the file install YES NO MESSAGE Did the file download and install suc cessfully O O Oo PaintManager Internet Update Software User Guide page 19 Section 3 Apply Update If the answer to the requests to close applications after the downlaod phase was No WARNING i Internet Update requesting that PAINTMANAGER be closed Select YES to close application Select NO to continue working the update wil be transferred on the machine but the installation will be deferred It can be manually retrieved from the Internet update Main Menu Next run 1 maggio 014 Internet Update Latest Update Line How EAE
10. e used later during the first Internet Update setup PaintManager Internet Update Software User Guide page 9 e Internet Update application is already installed by PAINTMANAGER Software installation thorugh the CD If not present on the Personal Computer the setup package is available even as last step of the registration process PaintManager inser Lips Program biisiin Dein Caer geri on Seen ere Lee i tem i e Click on Run to start the installation process or Save to store the setup exe application for later use PaintManager Internet Update Software User Guide page 10 Chapter 2 First Run amp Setting After having completed the registration process it is time to start using Internet Update application Once it has been correctly configured the first time it can be left running hidden on the computer and leave it automatcailly update PAINTMANAGER program Section 1 Installation Internet Update needs to be installed on the PAINTMANAGER Software Personal Computer TOUCHMIX machien or EasyMix Connect e Personal Computer the application is already installed by PaintManager installation thorugh the CD Check that the following icon is present on the Personal Computer desktop ki ColorUpdate If Internet Update is not yet present on the Personal Computer install it through the download link present in the registration confirmation email or browse the PaintManager C
11. files increase everytime and consequentely the size of the folder Use this section to remove old files that are not needed anymore e From the Internet Update Options click on Temp Folder Genere duitomeac Dorani Prony Serve Language Litabed Lariat s Add language to dreni fog ee aT Enola aarc Regisbratecsn ETS Myrieer FAF PT mim PIN TestRegetason Temp Poles Hert Page Emer e File Hars Apph Update rip FO Bil ReloPe sl4d op PO WI RAAF Ap FO BOs RAAPA 7014 56 FO BOS Reape Mri FO UPO RelA R 2b 4 zip ARS Osc PC He 1121p RMC Rei O 6 2ip AT _Fe5l 5rep_ def ENp AT RelS Sieg def REF iG Date Lat 1 Sd 05 05 201d 194377 DSTA FAE USOA A DAD SS 05 05 2018 14 Lee POL 11 7521 Loos DLS D604 20 1 La DOL 17 713 LOLZ 170I Sane 385 KE THa KB Ha KE s129 KE _ AOKE 146 KB Cube chet tS gee an ben e Click on the items to be removed and then on Select An X will appear close to the items desired e Select All will select all the items present in the temp folder e Click on Delete A confirm message appears e Click on Yes to confirm the action e At the end select Back to return to Intenret update activity IMPORTANT use this option to keep the temporary folder clean The risk is to let it increase in size if old file are not removed Suggestion is to keep the last one or two months update files PaintManager Internet Update So
12. ftware User Guide page 22 Update History This funciton gives information on all the update reports e Form the Main Menu select Update History Next run 21 maggio 2014 Internet Update Latest Update Update Mow update occured on mercoked 14 05 2014 09 19 47 Install deferred MAMAE PACK DOWN INST MESSAGE O41 4 SIII VES HO Install deferred while Color Software amp running Bi Reh S rep de tap O SOI YES NO fhal deferred y e The Historic list is displayed o Next run 21 maggio 2014 Internet Update Update Log denotes local Gle stil remains in directory sitedata temp Update Now 14 05 2014 0919 47 Update Now 1405 2014 0 19 47 Auto Update 13 05 2014 128 21 Auto Update 13 05 2014 17 28 21 Auto Update 1305 2014 17 46 Auto Update 1305 2014 1720 46 Auto Update 1305 2014 17 18 55 Auto Update 13 05 2014 17 16 55 Hirt liediste 12 VP ee METHOD TIMESTAMP MAME RAT _Rel5 1 5 rep_def_EN mip 0 _ 014 RT_RelS15 rep_def_ ENzip _ 0414 RT RelS5t Sep def_EN zip 0 _ 0414 RT _RelS1 S nep_def_ENLzip 0 mad 31112 s1112 31112 1112 SLIL 31112 alll S1117 hohe Clar Software m running Pacey Liia be PRI STAT RC FILENAME 0 FO UPD RelAPR RT_Re5 1 5 rep_i FO UPD RelAPR RT_Rel5 1 5 rep FO_UPD_Rel4Pr RT Rel Sep FO_UPD_RelAPr RT Re Sepa Eri IEDM RelADR F Ai e a E a E l ee Main information to take in co
13. maggio 2014 Internet Update Latest Update Mo reais maiatie in dieping T MAME Pac oown ins MESAGE Uodate History Update Hia Ext e Click on Exit The program cannot be closed but it will be minimized It will be visible in the System Track a H m ie TO dy 16 54 Now Internet Update is running hidden and automatically checking and upgrading the system follwoing the settings in the Option IMPORTANT the application will start automatically at the computer startup in the same minimized Way PaintManager Internet Update Software User Guide page 14 Chapter 3 How to Upgrade Internet Update operates in two differnet ways 3 Automatic download the application run hidden and checks periodically for available upgrades on predefined items 4 Update Now run a manual update to force a PAINTMANAGER Software upgrade or to select other items not included in a usual automatic activity The entire upgrade process is composed by two phases e Download phase when the items are downaloded from the PPG server in any of the two ways above During this action PaintManager program and other satellite programs can still run e Update applying phase the update just retrieved needs to be installed All the PaintWManager programs needs to be closed Section 1 Automatic Download e If the update time in the Option has been correclity set the a
14. nguage to download Some items are language depending and are downloaded differently based on the lanbguage s selected in this box I e the Report Viewer templates the dedicated file for English or Italian will be downaloded just if those languages are selected in this field By defualt English is the one already present J ool a Ahem Deeerinad Prga Darra Lamguape Lise Lea Add language bo doankasd Dorine res Engen Lamo Aegisirateen TestRegetsson Temp Polder Heri Pace Automatic Download page By defualt the Automatic Download option is enabled And Internet Update is set to check the availability of a new update each week Genera 4utomebe owr Pro Serer Aarbeie rankad Paraeneeters E Barbora te Chor bceted Docu ance Dues Tine i e E Shh Tusiy Moni eaii Mirisi E Vieden o Trada may Saturday Tick of Tet Buten to get a rancieeted day and bime ter he Connecter Ci pain une Randomized Time tance Eri Tet egeineten Temp Foder Heri Page pp fe ae ha s o Py o P O e The Day of the week and the Time during the day the automatic download will start are randomly set If needed change the Day and Time accordingly with the best for you Sugestion is to select a time outside the normal working hours PaintManager Internet Update Software User Guide page 13 e Click on Confirm to start using Internet Update The main page will be presented A Hext run 14
15. nisderation o METHOD Automatic or Manual Update Now update o TIMESTAMP Date of the upadete occouring o PACK Which package the file was part of Useful to know whic h are part of the same udpate process o STAT Did the file download and install suc cessfully 2 Yes 95 a problem happened or it has been deferred PaintManager Internet Update Software User Guide page 23 Install Code Automatic Renew Install Code is the first security level for Internet Update and PAINTMANAGER software It defines the use of the applicaitions and it is the first authorization by PPG in using our softwares The Install Code is usually created in order to expire after a certain amount of time by deault it is one year Close to the end of this time PaintManager applicaition is informing about the expiration in some days The usual procedure is to contact PPFG Custoemr Service in order to renew the authorization In case of Internet Update the automatic update process will not run if this code is not correct Due to the fact that this process is hidden and the user should forget about it for this reason it has been introduced an automatic feature that renew the Install Code based on the same configuration for other 120 days when it is close the the expiration date PPG Industries Bringing innovation to the surface The PPG logo Bulls Eye Logo and PaintManager are registered trademarks of PPG Industries Ohio Inc B
16. pdate closing PaintWanager program A similar message will be displayed for any of the satellite programs that needs to be closed and that are running i e SiteData Manager IMPORTANT If the message still continue to appear please be sure that any instance of the program indicated in the message is closed also over the network e The update is being applied The following windows will appear It indicates Internet Update is installing the items downloaded I F ee i 4 helconaKeya _1 prg deheloonaKeys 19 pag Tehe loons Bey 2 png L he leon I EE LF ie e pr a5 EI pii Dawe WE 1 RT Fa we J oe Le baal Fe EF i extracting UPD rc Towehhix EPiche_ wireEFic extracting UPD Towe hie EPiche wire extracting UFD roe lowe Wiis EP iohe ir SRCPACE ing UPD ro loge hime EPische was GWT PAC E imi ogc hie EF he i Le Soe eS E T rere or r a ls fds janie oli folic fli fi ah m h pat onal pnd axel ort alos th h m i IMPORTANT do not close it Wait until the process ends unless any of the items manually selected ask for some interaction e When the update process if completed the Download report will be displayed on the screen West run 14 maggio 2014 Internet Update Latest Update Lie hia piai ure on ere CS aii Ptermet Uinelate comoleted successfillly HELAL WPH PEST MESSAGE FPG St AFE SLIL YES YES HHE drinka H i y BADEA Ould APF iis YE SR File dpanigade
17. ringing innovation to the surface is trademarks of PPG Industries Ohio Inc 2014 PPG Industries all rights reserved Third party trademarks referenced in this user guide are property of their respective owners
18. to apply the changes just downloaded An Attempt message is visible on the screen The application will start waiting for these attempts before forcing the PaintManager program shut down PaintManager Internet Update Software User Guide page 15 Attempt 1 of 3 4 During these attempts Internet Update is checking if PaintWanager program is running on the Personal Computer including the entire networking environment if present If there are application instances left open the Automatic Update informs about the need of closing them a ee l An internet Update is requesting that Color Software be closed n3 lect YES to allow Color Software to be closed Select NO to continue working Selecting No the upgrade activity wil be deferred with the possibility to manually run it later If the Automatic upgrade activity is in place showing the Attempts window it is not possible to run PaintManager program until the process will end In this case the user try opening the application a warning message is shown on the screen An Intemet Update is in progress Please restart Color Software once the update is complete PaintManager Internet Update Software User Guide page 16 Section 2 Update Now Download phase e From the Internet Update Main Page click on Update Now 1 Next run 14 maggio 2014 Internet Update Latest Update Auo Uipdabe updabe
19. ts automatically updated software color formulas and satellite applications New color formulas are available each month This let Internet Update be the ideal solution to be always aligned with PPG latest informaiton Alongside the automatic upgarde it is possible to make also manual downloads of the entire PaintManager Software CD or documentation To use Internet Update application users need to obtain valid credential from PPG Customer Service CTS Number and PIN that can be obtained at the end of a Web page registration process PaintManager Internet Update Software User Guide page 4 Chapter 1 Registration Color formulas and softwares are sensible information and property of PPG For this reason a user that wants to retrieve these information needs to be authorized by PPG Customer Services To access Color formulas and PAINTMANAGER software latest versions follow the Registration process to receive the correct credential Access the registration Web page from e The icon created on the computer desktop by Update CD installation Registration intenet U e Directly from Eu internetupdate ppg com Section 1 Register using CTS number e Once the main page appears select Click here to Register This is the way to have the PIN number after few steps and immediately start using Internet Update The CTS number information is required prior to continue with the registration process PaintManager
20. utomatic update will not happen during the usual working hours The Download report will be displayed on the screen at the end to inform the user QO Heni rum 14 maggio 2014 Internet Update Latest Update Unde hie upise occured on vere CSS DO4 Bois Intent Ui nelate commleted sacoesshillhy AOR Daw INST MESSAGE EJ Fle drinka pd mii Ga oct uly z fe File dgambnpded snd ereeealbed h cee yhe LEER 12 _ AFE TIE YVES FES Fe dranie aed miia aceia ps PE GLA APE ais TES fe File depended mij impp HR E A ly Panthliniger Sclteare 5 1 11 LUG WES YES JA Fike derwetdceced aid mitali ieii TES fe Hit dyanbpaded pid maij poep uy s IH Fike diane fa Fike horak Pe Fike dysniosdid and miale iutos YES Jo Febe draakbhagded ped erialed tt ceil uy Fit dpsnicaded and impaled puceau NAME Name of the file downloaded PACK Software indicator DOWN Did the file download YES NO INST Did the file install YES NO MESSAGE Did the file download and install suc cessfully Oo O00 e Incase the Automatic Download is running when the Personal Com puter is in use here some information to know about this activity 1 When an Automatic Download is in progess the icon in the System Tray is presented in a different Way T api i amp TD bs 2 When an Automatic Download is in progess it is still possible using PAINTMANAGER application 3 When the downlaod activity is finished Internet Update will need
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