Catering Supreme Installation Instructions
Contents
1. A The guality name in water heating SUPREME 220SS 250535 31085 560SS Fitting Instructions and User Guide Please read and understand these instructions prior to installing your Supreme water heater They are for use by competent personnel i e trained experienced and qualified Instructions only detail key operations They do not supersede national mandatory or legal requirements which may apply to the product installation environment or personnel associated with servicing the Supreme WARNING electronics control by switching N neutral in some instances neutral terminations will be at 230 volts with respect to earth Particular attention should be paid to the section headed IMPORTANT INSTALLATION POINTS Following installation and commissioning the operation of the heater should be explained to the customer and these instructions left with them for future reference TECHNICAL SPECIFICATIONS Electrical rating 2 8 3 0 kW 230 240V mc Nominal capacities Model 220SS 10 0 litres Model 250SS 15 0 litres Model 310SS 25 0 litres Electrical rating 5 5 6 0 kW 230 240V mas Nominal capacity Model 560SS 40 0 litres Weight full Model 220SS 36 kg Model 250SS 42 kg Model 310858 55 kg Model 560SS 75 kg Rated pressure OMPa 0 bar Minimum supply pressure 0 05MPa 0 5 bar Maximum supply pressure 1 0MPa 10 bar Enclosure rated IP X2 A weighted soun2. 1 9 The unit is not suitable for installation in an area where a water jet could be used 2 0 INSTALLATION MOUNTING 2 1 The Supreme must be vertically wall mounted using the brackets supplied Special precautions may be required for the protection of children and or infirm persons The appliance is not intended for use by young children or infirm persons without supervision Young children should be supervised to ensure that they do not play with the appliance 2 2 Fig 2 details the outside dimensions of the Supreme unit A template is supplied to aid positioning the heater select hole locations according to model size It is recommended that the unit is positioned above a draining board If this is not possible consideration should be given to any spillages that may occur under the heater A drip tray is available as an accessory Heatrae Sadia Code No 95 970 123 The heater should be positioned at a height to suit the items being filled flasks pans cups etc This is likely to position the base of the unit approximately 250mm above the work surface 2 3 Sufficient room should be left around the heater for access for maintenance and servicing The top should not be covered as this will reduce the efficiency of the Supreme A novel hinged mounting arrangement is incorporated which can improve access Method detailed inside bottom access panel Leave a minimum of 250mm above the work surface or unit 2 4 Ensure that the wall can su
3. element 95 612 503 5 Primary cutout condenser 95 612 001 6 Solenoid valve assembly 95 605 004 7 Level sensor assembly 220 model 95 612 002 8 Level sensor assembly 250 model 95 612 003 9 Level sensor assembly 310 model 95 612 004 10 Level sensor assembly 560 model 95 612 005 11 Circuit board 220 250 310 models 95 615 001 12 Circuit board 560 master control 95 615 002 13 Circuit board 560 auxiliary control 95 615 003 14 Wiring harness 4way inc diodes 95 612 006 15 Wiring harness 220 amp 250 complete 95 612 007 Wiring harness 310 complete 95 612 016 Wiring harness 560 complete 95 612 017 17 Thermistors 95 612 009 18 Outlet tap headwork inc handle 95 605 006 19 Outlet tap stem 95 605 832 20 Outlet tap cup seal 95 611 731 21 Outlet tap body 95 605 007 22 Side tap bezel plain 95 605 008 23 Side tap bezel with tap hole 95 605 018 24 Front tap bezel plain 95 605 016 25 Front tap bezel with tap hole 95 605 017 26 Top cover amp screws 95 614 001 27 Bottom cover amp screws 95 614 002 28 Steam condenser assembly 95 607 001 O ring kit Hose kit low pressure Hose kit high pressure Push fit connector 15x15 straight Push fit connector 15x15 elbow Fitting kit 95 611 001 95 607 014 95 607 013 95 607 509 95 607 510 95 607 023 15 33078 TWNIMVEELL N 1 JQOHLYI OTT NO HINO ICON 037 NO FI
4. OS AAOHLVD 037 ILL LW ICON 0137 dia LW DNICINIA MII BNINOLUCINOS at VAAN DS Y HOLSNAHIAL HALVA ST HOLSIWINIHI Walls DI mem a sr HOSNIS MASTEIMOI DI HOSNIS THATI dd gt D DINOULDITI IATA TOHINO GIONTIOS Ya O No rl 11 i A ININA HW Huyva 7 HOSNES JOSKES tal m aaa HIMOT Wddn HUN ADID UO WIE AUWTIIXMW nn ame OLLVINIHOS ONIZIM Fig 4 16 11 0 USER INSTRUCTIONS Warning dispensed water is scalding hot 11 1 11 2 11 3 11 4 tap body reaches water temperature Once installed the filling and heating cycles of the Supreme are completely automatic To dispense the water the tap handle should be pulled down and towards the user a suitable container having been placed under the outlet spout The water dispensed will at all times be boiling or close to boiling point so due caution must be taken when using the product especially if it is likely to be used by children aged or infirm persons The tap handle has 2 methods of operation The design is not intended to be continually changed between options Option 1 for general use Pull on with spring return With the smoothly curved side of the handle facing you to dispense water pull the tap handle down and towards you a suitable container having been placed under the outlet spout Gen
5. alibration procedure is interrupted it will restart after a short delay but may result in the calibrated temperature being too low If this occurs switch the electrical supply OFF for several seconds and then switch ON The calibration sequence will reset Wait for the READY indicator to remain illuminated 7 6 The unit is now ready to use however it is recommended that the first few fills be drawn off and discarded to ensure the freshness of the water 7 7 The tap sealing washer pressure has been already set If the tap drips after commissioning adjust the spring tension so that the handle is just loose With the handle in the vertical off position remove locking screw spring washer and security tab line up the hole in the plastic tap cap with the hole beneath it by gently turning the handle Insert a short blunt M4 screw Increase sealing pressure and loosen handle fit by turning the handle clockwise Remove the short blunt M4 screw position the handle with the smoothly curved side facing you pull on with spring return and replace tab washer and screw Note excessive adjustment will dismantle the tap if heated this would result in the uncontrollable release of boiling water 7 8 Check for leaks 10 8 0 MAINTENANCE NOTE Maintenance must be carried out by competent persons Competent i e trained experienced qualified Disconnect the electrical supply before removing the covers WARNING electronics control b
6. d pressure level is below 70 dB Nominal commissioning times minutes to temperature ready Supreme 220SS 50 Supreme 250SS 60 Supreme 310SS 80 Supreme 560SS 60 COMPONENT CHECKLIST Before commencing installation check that all the following components have been supplied with your Supreme heater Wall mounting bracket hinged 2 parts M10 x 20mm set screws 2 off No 12 x 1 1 2 screws 3 off No 8 x 1 2 screw 2 off No 12 x 2 wall plug 3 off e Template to aid in positioning the heater 15mm x 15mm straight push fit connector e 15mm x 15mm 90 elbow push fit connector Case bracket slotted 2 off Case anchor strap Stabilisers 2 off Tap Please note that fixings for the top wall bracket are not supplied Fixings are to be selected by the installer prior to mounting the heater and must be suitable for the wall type 1 0 IMPORTANT INSTALLATION POINTS 1 1 The Supreme stores and dispenses water at or close to boiling point at all times it is switched on Due caution must be taken when choosing a location for the product to minimise misuse Locate the unit over a draining board NOT over the sink or basin 1 2 Push fit connectors DO NOT grip chromed or stainless pipe 1 3 The Supreme is a vented water heater The vent pipe must never be blocked or obstructed it must be a minimum of 15mm outside diameter pipe Where the vent pipe length exceeds 3m the pipe diameter should be incr
7. eased The vent pipe must be laid to a continuous fall and discharge in a safe visible position it must discharge via a tundish or finish a minimum of 20 mm above a draining board The vent pipe material must be capable of conveying boiling water The vent pipe must never be connected directly to a soil pipe 1 4 Wherever possible the Supreme should be supplied directly from a rising main If fed from a cold water feed cistern the cistern must comply with the Water Regulations Guide clause R27 2 It should be noted that water quality may be reduced when supplied from a cistern and additional forms of water pretreatment may be necessary 1 5 In hard water areas heated water will produce limescale which will be deposited within the heater If this is not regularly removed it will impair the operation of the heater see 8 0 Supreme Maintenance Plan Where rapid and excessive scale build up is likely to occur the use of a proprietary scale reducing device may be beneficial 1 6 The installation must comply with the relevant sections of the Water Regulations Building Regulations and BS 7671 IEE Wiring Regulations in force at the time 1 7 The Supreme will adjust for ambient room temperatures of between 1 C and 40 C 1 8 When not in use care must be taken to prevent it freezing if thought to be frozen it must not be switched on It must be left to thaw and must then be thoroughly inspected to ensure it is totally thawed and undamaged
8. ed and switched on and that primary cutout has not operated 2 Check water supply 3 Check operation of solenoid valve replace if necessary 4 Check supply 1 Check power supply is correctly connected and switched on and that primary cutout has not operated 2 Check water supply 3 Check operation of solenoid valve replace if necessary 4 Check supply 5 Check element continuity If faulty replace 1 Check level system earth connections 2 Check operation of solenoid valve replace if necessary 3 Check connections to electronic control Replace if necessary 4 Check supply 1 Check element continuity If faulty replace 2 Check connections to electronic control Replace if necessary 3 Check continuity 5Kohms at 100 C 100Kohms at 25 C SYMPTOM POSSIBLE CAUSE ACTION Water flows from vent and primary 1 Solenoid valve fault 1 Check operation of solenoid valve cutout activates replace if necessary 2 Level sensor fault 2 Check level system earth connections 3 Electronic control fault 3 Check connections to electronic control Replace if necessary Steam from vent pipe and primary 1 Control thermistor fault open 1 Check continuity 5Kohms at cutout operates circuit 100 C 100Kohms at 25 C 2 Electronic control fault 2 Check connections to electronic control Replace if necessary 3 Scale build up 3 Descale unit Drips from outlet Incorrect spring tension 1 Ensure tap headwor
9. hor strap to the wall confirm suitability of 1 72 x No 12 screw and 2 plug for use with the wall If unsuitable due to wall type provide alternative fixings 3 0 INSTALLATION TAPS 3 1 Remove the tap bezel by unscrewing the 2 screws Check that tap boss thread and bore are clean Remove lock nut from tap shaft pass tap shaft through bezel and refit lock nut take care to locate lock nut as far up the shaft as possible Lubricate O ring seal with clean water and gently screw tap shaft fully into boss The tap will bottom out on the thread and can then be rotated anti clockwise into a vertical position Hold the tap and secure in position by tightening the lock nut fully use a spanner Secure the bezel with the 2 screws 3 2 Side taps fit in the same way after removal of the blanking plug They are available as an accessory Part No 95 970 402 and are supplied with suitable bezels If the front tap is being moved to the side a plain bezel will be required For safety taps must only be fitted when the unit is cold T H ma 250 approx Fig 2 MODEL DIMENSIONS mm Es IIE ssi i a EC Sa BL A ENTRY amp VENT 4 0 INSTALLATION WATER SUPPLY 4 1 Select appropriate push fit connector for chosen entry position Bottom entry water 15mm x 15mm 90 elbow Rear entry water 15mm x 15mm straight Note stainless or c
10. hromed pipes do NOT provide secure connections with push fit fittings use copper pipe at all joints 4 2 Push the connector fully home 28mm engagement onto the solenoid valve inlet spigot To remove a push fit connector the collar collet should be pushed towards the body of the fitting whilst pulling the connector off the pipe 4 3 Connect the inlet pipe to the push fit connector ensuring it is fully pushed home 28mm engagement After connection DO NOT make soldered joints in the pipework close to the heater as the heat may damage the connector or the water heater itself 4 4 To facilitate servicing a WRAS listed isolating valve must be fitted the use of braided hose between the isolating valve and heater inlet is also suggested to improve serviceability 4 6 Push fit connectors are supplied to allow either bottom or rear entry of services If a combination of entry points are required an additional connector will be required as follows Bottom inlet rear vent 15mm x 15mm elbow Heatrae Sadia part no 95 607 510 Rear inlet bottom vent 15mm x 15mm straight Heatrae Sadia part no 95 607 509 5 0 INSTALLATION VENT PIPE 5 1 Select appropriate push fit connector for chosen entry position Bottom entry vent 15mm x 15mm straight Rear entry vent 15mm x 15mm 90 elbow 5 2 Push the connector fully home 28mm engagement onto the vent pipe connection 5 3 Connect the vent pipe to the push fit connector ensuring it is pushed fu
11. k nut correctly adjusted Remove and clean as necessary Replace tap seal Scale debris under tap seal Damaged tap seal Water runs on when tap released Scale on tap outlet spout Scale debris under tap seal Remove and clean as necessary Damaged tap seal Replace tap seal 2 Dirt around handle pivot 2 Clean with a stiff paint brush Water consistently cooler than when 1 Control thermistor pocket has a 1 Descale the pocket surface amp unit new covering of scale 2 Control thermistor out of 2 Check values 5Kohms at 100 C calibration 100Kohms at 25 C 3 Steam thermistor out of calibration 3 Check values 5Kohms at 100 C 100Kohms at 25 C Clean tap outlet 2 3 Scale on tap outlet spout 4 Clean tap outlet 1 2 3 Any faults that cannot be identified using the Fault Finding chart or in case of doubt contact the Heatrae Sadia Service Department telephone 08701 600125 Fax 08701 600181 13 10 0 SPARE PARTS The following comprehensive list of spare parts is available for your Supreme water heater Please refer to the rating label of your heater before ordering to ensure the correct spare parts are obtained DO NOT REPLACE WITH PARTS NOT RECOMMENDED BY HEATRAE SADIA THIS WILL INVALIDATE YOUR GUARANTEE AND MAY RENDER THE INSTALLATION DANGEROUS 14 1 Element plate 3kW 95 606 001 2 Element plate 6kW 95 606 002 3 Element sealing gasket 95 611 734 4 Start dry cutout
12. l life it should be disposed of at a Local Authority Recycling Centre 18 NOTES 19 Spares Stockists For the fast and efficient supply of spares please contact the stockists listed below Electric Water Heating Co 2 Horsecroft Place Pinnacles Harlow CM19 5BT Tel 0845 0553811 E mail sales ewh co uk SPD Special Product Division Units 9 amp 10 Hexagon Business Centre Springfield Road Hayes Middlesex UB4 OTY Tel 020 8606 3567 Parts Center Network 65 Buisness Park Bentley Wood Way Burnley Lancashire BB11 5ST Tel 01282 834403 www partscenter co uk Newey amp Eyre Specialists Products Division Please contact your local branch UK Spares Lid Tower Lane Warmley Bristol BS30 8XT Tel 0117 961 6670 William Wilson Ltd Unit3A 780 South Street Whiteinch Glasgow G14 OSY Tel 0141 4341530 Main No 01603 420100 HEATRAE SADIA Main Fax 01603 420218 pa Sales 08700 603262 The quality name in water heating Sales Fax 08700 600403 Service 08701 600125 Heatrae Sadia Heating Service Fax 08701 600181 Hurricane Way Norwich NR6 GEA www heatraesadia com 36 00 5913 A division of BAXI GR UP Issue 2
13. lly home 28mm engagement Refer to the vent pipe requirements detailed in 1 0 IMPORTANT INSTALLATION POINTS If a bottom entry vent pipe is used the pipe must terminate below the unit in a safe visible position After connection DO NOT make soldered joints in the pipework close to the heater as the heat may damage the connector or the water heater itself 6 0 INSTALLATION ELECTRICAL REQUIREMENTS WARNING This appliance must be earthed It is suitable for a c supply only Disconnect the electrical supply before removing the cover Installation must be in accordance with the current local Wiring Regulations 6 1 Supremes must only be connected via Fixed Wiring a plug and socket must not be used 6 2 A double pole isolating switch with a contact separation of at least 3mm in both poles should be incorporated in the electrical supply The supply should be fused 13 Amp for 3kw units or 30 Amp for 6kW units 6 3 The nominal cross sectional area of the supply cable must be a minimum of 1 5mm 3kW or 4 0mm 6kW 6 4 The outer sheath of the cable must be secured using the cable clamp provided unless using conduit To fit 20 mm conduit remove the cable clamp undo 2 screws securing the clamp to the bracket and pull off clamp fit flexible conduit tail to the metal bracket and secure with a back nut 6 5 Connect the cable to the terminal block as follows BROWN or RED wire to terminal marked L BLUE or BLACK wire to terminal ma
14. pport the full weight of the unit see TECHNICAL SPECIFICATIONS and that there are no hidden services electricity gas or water below the surface of the wall 2 5 Using the template mark the fixing positions and water vent and electricity supply entry points for your model of heater If rear entry services are to be used the necessary holes for these should be prepared prior to hanging the unit onto its bracket 2 6 The top WALL bracket takes 10mm diameter fixings Provide fixings suitable for the application use all 3 locations for stability The small slotted WALL bracket is secured in position with the screws supplied confirm suitability of 1 72 x No 12 screws and 2 plugs for use with the wall if unsuitable due to wall type provide alternative fixings 2 7 The bracket bolted to the CASE BACK of the Supreme uses the M10 x 20 set screws 2 off supplied The small slotted CASE BACK bracket is secured in position with No 8 x 4 screws supplied Note orientation and slot in the case anchor strap before fitting screws Fig 1 2 8 Fit the 2 metal and black plastic stabilisers to the M6 threaded inserts on the back of the unit 130mm above the base and screw fully in 2 9 Remove the bottom cover by unscrewing the 3 fixing screws lowering the front edge and lifting away the stainless plate Lift and hang the Supreme onto the wall mounting bracket Screw the stabilisers out to just touch the wall and then secure the case anc
15. rked N GREEN YELLOW or GREEN wire to terminal marked D If using Twin and Earth cable the bare earth wire must be sleeved 6 6 If Supremes are to be unused for significant periods of time running costs can be reduced by switching the units off It is recommended that this is done automatically by incorporating a suitable timeswitch in the supply to the unit The use of Heatrae Sadia accessory no 95 970 124 is recommended for units rated up to 3kW The timeswitch can then be set to switch the unit on for a suitable period to allow it to heat up before it is next to be used NOTE A timeswitch must be capable of switching the required resistive load 7 0 COMMISSIONING 7 1 The electronic control system of the Supreme has a self commissioning and calibration function Once the heater is installed and all services have been connected the unit should require no further adjustment before use 7 2 Check that all electrical water and vent pipe connections have been made and are secure 7 3 Replace the bottom cover and secure with the fixing screws Turn on water and electrical supply 7 4 The READY indicator will flash to indicate the unit is in its self commissioning mode The water in the unit will not be hot enough to use at this stage 7 5 The READY indicator will continue to flash until the unit has reached boiling and has self calibrated At this point the READY indicator will remain illuminated If for any reason the c
16. t of materials associated with any out of warranty component repairs For further information on the Maintenance Plan please contact our Service Department Telephone 08701 600125 Fax 08701 600181 11 9 0 FAULT FINDING SAFETY NOTE DISCONNECT THE ELECTRICAL SUPPLY BEFORE REMOVING THE COVERS AND CARRYING OUT ANY OF THE FOLLOWING ACTIONS DO NOT BYPASS ANY SAFETY CONTROLS SYMPTOM POSSIBLE CAUSE ACTION No indicator lights 1 If no water or heat no power to unit 2 If hot water available no power to indicator diodes Unit does not fill on commissioning 1 If ON indicator not illuminated no power to unit 2 If READY light flashing water supply not turned on 3 Solenoid fault 4 Low water pressure Unit does not heat on commissioning 1 If ON indicator not illuminated no power to unit 2 If READY light flashing water supply not turned on Solenoid fault Low water pressure Element fault Unit does not fill after commissioning 1 Level sensor fault Solenoid valve fault Electronic control fault Low water pressure Unit does not heat after Element fault commissioning Electronic control fault Control thermistor fault short circuit 12 1 Check power supply is correctly connected and switched on and that primary cutout has not operated 2 Check connections to indicators at 4 way plug 1 Check power supply is correctly connect
17. ter 11 7 Ifthe Supreme is not used for a few days the water may become stale In these instances it is advisable to draw off the contents and discard the water at least twice to remove the stale water This will ensure that freshly boiled water is used to make your drinks etc 11 8 Similarly if left unused it is possible that some scale residue will collect in the outlet tap This will cause the outlet water to appear milky for a short while If this condition occurs it is recommended that the first few cups are drawn off and discarded GUARANTEE This Supreme water heater is guaranteed for a period of two years from the date of purchase provided 1 The unit has been installed in accordance with these instructions and all necessary inlet vent and electrical connections have been fitted correctly 2 Any valves or controls are of Heatrae Sadia recommended type 3 The unit has not been tampered with and has been regularly maintained as detailed in the maintenance instructions 4 The unit has been used only for heating potable water The unit is not guaranteed against damage by frost or due to the build up of scale Please note that if Heatrae Sadia personnel or agents are requested to descale a unit this work will be chargeable This guarantee does not affect the statutory rights of the consumer ENVIRONMENTAL INFORMATION This product is manufactured from many recyclable materials At the end of its usefu
18. tly release and the spring loaded handle will move back to the off position no flow Option 2 for filling very large pans Pull on and push off With the reverse face inside of the handle facing you to dispense water pull the tap handle down and towards you a suitable container having been placed under the outlet spout At the bottom of the stroke the handle will push over a gentle feature and remain open when released To move back to the off position no flow gently lift the handle To select option 1 or 2 with the handle in the vertical off position remove locking screw spring washer and security tab twist the handle so that the required face is forwards replace tab washer and screw The Supreme is fitted with two indicators to give a visual indication of the unit s status ON Will be illuminated as long as the electrical supply to the Supreme is switched on READY When fully illuminated indicates that the stored water is hot enough to use 11 5 The main part of the outercase is made in finger print resistant stainless steel DO NOT use harsh cleaners A gentle rub with a well rung out clean cloth and mild detergent then a dry duster should be enough 17 11 6 If the store of hot water is completely withdrawn the flowrate from the outlet tap will reduce to the filling rate of the heater This slow flowrate allows the incoming water to be instantly reheated it does not indicate a fault with the water hea
19. y switching N neutral in some instances neutral terminations will be at 230 volts with respect to earth Maintenance instructions are available from the Heatrae Sadia Service Department Telephone 08701 600125 Fax 08701 600181 8 1 The electronic control system of the Supreme has a self diagnostic feature which determines if the unit is operating satisfactorily It will automatically calibrate for water quality and temperature 8 2 If steam or boiling water discharges from the vent pipe the Supreme will switch off A critical fault would render the unit unsafe to use and so will deactivate both the element and solenoid valve 8 3 The Supreme incorporates an electronic scale conditioning function which will reduce the rate of scale deposition in hard water areas However some deposits may still occur in the storage tank these should be periodically removed Supreme Maintenance Plan Heatrae Sadia are pleased to offer a preventative maintenance program to ensure that your product will continue to operate to your satisfaction in even the most troublesome of water conditions The service provided includes an inspection descale and functional test scheduled to meet your requirements All work under the plan will be carried out by one of our authorised service engineers who are fully trained regularly audited and carry a complete stock of spare parts This plan is in addition to the manufacturer s warranty and does not cover the cos
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