Troubleshooting the Platinum
Contents
1. Troubleshooting the PSP gt BIONICS What do you need in a kit to troubleshoot the PSP e Listening headphones Auxiliary microphone Spare cable Spare headpiece Access to charged batteries Access to meanings of LED displays see below No sound or no response from user First turn the processor off and back on to the correct program LED display Problem Action Red LED doesn t blink Battery not fully Replace battery or blinks once charged Red LED blinks 2 4 Problem with lock Replace cable and if times and then flashing continues continuously replace headpiece Red LED blinks 2 4 Problem with lock Replace headphone times then once and or check system with no sound is heard auxiliary microphone Red LED blinks 2 4 Everything working Smile times quickly then 1 properly flash then green illuminates in response to loud sound Checking the microphone You can use listening headphones to check the microphone Plug into the auxiliary jack If it is not possible to hear using the listening microphone use the auxiliary microphone plugged into the auxiliary jack If this works well there is a problem with the headpiece microphone Replace this Hears static e Check sensitivity control set at 12 00 e Replace the cable e Check and clean battery contacts Hears muffled sounds e Check sensitivity control is set at 12 00 e Ensure nothing is covering the headpiece e Check and clean b2. attery contacts e Use green LED and auxiliary microphone to establish if a new microphone is needed Headpiece keeps falling off e Use clips e May require stronger magnet e Use wig tape Headpiece of processor gets wet e Turn off the processor immediately e Remove battery pack e Refer to Cl clinic For further information on troubleshooting refer to the Advanced Bionics American website www bionicear com Click on the link below and look at pages 27 31 for information on troubleshooting the Platinum http www bionicear com userfiles File PSP_User_ Guide Rev_F _ Dec_2006 pdf
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