OPERATING INSTRUCTIONS
Contents
1. Remove the G F C I and Cord e Remove the white jumper wire between neutral and terminal 23 located in the circuit board e Connect a 240 volt 4 wire 40 amp circuit to terminal block e Change to HC High Current at topside To change from Lo current 120 volt to High current system Press and hold temp up amp light buttons simultaneously for 5 seconds R 21 will appear release and press heat up button until HC or LC appears use jets button to change from LC to HC now push heat up buttons 3 times this will save the change INTRODUCTION The TUFF SPA you have purchased is one of the very best available and incorporates features designed to assure long reliable use if properly installed operated and maintained This model is certified for your safety and protection The Spa Pack must be installed in accordance to the instructions specified in this manual otherwise the warranty is void Check for shipping damage before unpacking Tuff Spas is not responsible for damage to the unit sustained during shipment If damage is evident before unpacking contact the freight carrier regarding shipping damage claims CAUTION It is strongly suggested that you read this entire manual first before any installation has begun so that you are entirely familiar with the requirements that are absolutely necessary to accomplish a safe and reliable installation GENERAL INSTALLATION INSTRUCTIONS This Spa Pack manual2. Check for debris inside the topside control housing Check cable connection at the topside control remove clean and then re connect Try a new topside control Replace the main board 19 Spa Not Heating Check the topside control for HL This indicates that the system has over heated Make sure the temperature has dropped below 112F and press the heat key to reset Check that the temperature set point is higher than actual tub temperature Check for flashing LED at topside control panel to indicate heat demand Check to see of the pilot light on the equipment panel is lit This indicates if power is getting to the heater element If the light is on and there is still no heat the element should be checked for continuity If the element is open it needs to be replaced If the pilot light still does not turn on then the pressure switch may need to be replaced The pressure switch is located on the heater body and has a small wheel on it The wheel should be turned counterclockwise to allow the heater to run on less water flow pressure The pressure switch is a protection switch that is meant to turn the heater off if the pump fails to operate or if there is not enough pump pressure You can test the pressure switch by unplugging the circulation pump to see if the heater shuts off It should operate again when the pump is plugged back in The heater should not be allowed to operate under static gravitational pressure whe
3. INSTALLATION amp INSTRUCTION MANUAL 5 TUFF SPA INSTALLATION 5 eis ian 3 IMPORTANT SAFETY 4 WARNINGS cars es cordial us wena due wor duns eee ue aiden EA 5 IMPORTANT CAUTION 6 WIRING DIAGRAM moisi oes 7 110v to 220v CONVERSION cele ei 8 INTRODUCTION A 9 DESCRIPTION AND USE OF CONTROLS 10 START UP amp GENERAL 2 11 TOP SIDE BUTTON GUIDE isch posh ores we ah 12 TOP SIDE PROGRAMMING 13 ESCAPE DIRECTIONS etic cedencasaeeusncncdaesneseeduiecneee 14 SUPER ESCAPE DIRECTIONS 19 HAVEN HAVEN DELUXE 16 SUPER HAVEN DIRECTIONS 17 ROCK 22 2 0 18 TROUBLE SHOOTING GUIDE 19 MAINTENANCE AND 21 23 INSTALLATION REQUIREMENTS 110v Escape Super Escape Haven The spa comes with 12 GFCI prote
4. should consult a Physician before using a spa or hot tub To avoid injury exercise care when entering or exiting the spa or hot tub DO NOT use drugs or alcohol before or during the use of the spa or hot tub to avoid unconsciousness and possible drowning Pregnant or possibly pregnant women should consult a Physician before using a spa or hot tub Water temperature in excess of 104 degrees Fahrenheit may be injurious to you health Before entering the spa or hot tub measure the water temperature with an accurate thermometer DO NOT use a spa or hot tub immediately following strenuous exercise Prolonged immersion in a spa or hot tub may be injurious to your health See Page 6 for detailed description and precautions for Hyperthermia DO NOT permit electronic appliances such as a lights telephones radios or televisions within 5 feet of the spa or hot tub unless your spa or hot tub is built by the manufacturer to include such features CAUTION DO NOT OPERATE THE EQUIPMENT WHEN THERE IS LITTLE OR NO WATER IN THE SPA OR HOT TUB PROLONGED IMMERSION IN HOT WATER MAY INDUCE HYPERTHERMIA READ THE FOLLOWING SYMPTOMS The causes symptoms and effects of hyperthermia may be described as follows Hyperthermia occurs when the internal temperature of the body reaches a level several degrees above 37 degrees Celsius the normal body temperature The symptoms of hyperthermia include drowsiness lethargy and an increase in the int
5. 2 to 4 hours to remove body oils that become impregnated in the cartridge fabric during filtration Rinse thoroughly before placing back into the filter housing SPA LIGHT REPLACEMENT 3 To replace a burned out bulb open the cabinet door to locate to spa light housing attached to the spa Remove the lamp socket from the back of the light assembly Gently turn and pull at the same time 4 Remove the bulb from the lamp socket and replace with a GE 912 bulb available from your local dealer Return the lamp socket back into the light assembly and close the cabinet door 18 TROUBLE SHOOTING GUIDE For any problems with your Tuff Spas please do the following items first Check all breakers plugs inside and outside the spa amp wiring to assure all connections are clean and tight RESET ALL BREAKERS UNPLUG OR DISCONNECT THE SPA AND RETRY No display at topside check the connection to main board make sure it clean at J8 Test a new topside control Check for 120v primary power going to the transformer and for 12v secondary power out of the transformer to J6 and J7 on the board before replacing the transformer Replace board if there is 12v to J6 and J7 Display flashes th1 39 on system start up Check the temperature sensing probe connection to main board Make sure it is clean at J2 Try a new temperature sensing probe Display flashes th2 current temperature on start up Check that the temperature sens
6. It is important to keep the water in your spa clean Your spa water should be drained and refilled periodically depending upon the frequency of usage and other conditions that may affect water usability Typically 60 to 90 days is a satisfactory interval under normal spa usage conditions If a spa is used heavily with several people this interval between cleanings should be less This is the logical time to 21 clean the spa surface with a spa cover cleaner or an equivalent At this time the filter cartridge should be taken out and soaked in a filter cleaner as described on your Operating Instructions sheet Once again Contact a local pool and spa professional in your area to assist you in learning about proper water chemistry and cleaning of your new Tuff Spa if you are unfamiliar with the terms listed in the section IMPORTANT When adding chemicals to you spa water be sure to add in the center of the water surface with the pump on high speed Never add chemical directly into the skimmer and make sure the water is heated thus chemicals added to cold water will change how the chemicals work Store all chemicals in a cool dry place out of reach of children and pets Danger Risk of electric shock Install at least five feet from all metal surfaces A spa may be installed within five feet of a metal surface if with accordance with the Local Electrical Codes each metal surface is permanently connected by a No 8AWG 8 4 solid copp
7. Panel The Standard Escape operates on a Push Button Air Control located on the top rim of the spa The thermostat temperature control is located inside the front access panel on the spa Jet Pump Jet pump is 2 speed This pump filters and heats the spa and operates all the jets listed below 6 Mini Directional Jets Jet Operations The Escape is operated by push button air control Depress the button once to turn jets on and activate the heater Depress the button a second time for high speed You depress the button a second time to shut the spa off All jets can be shut on or off by turning the outer ring of the jet Air Controls The Escape has one air control This control feeds air to all jets MAINTENANCE It is recommended that your cartridge be cleaned every 3 to 6 weeks or as needed Replace when necessary A professional technician should service Your Tuff Spas spa at least once a year Contact your Tuff Spas dealer for details CLEANING THE FILTER 1 Turn off pump and timer if used 2 Turn ring of floating skimmer counter clock wise and set the ring aside 3 Lift out basket and weir set aside 4 Lift the filter straight up and out of canister CLEANING THE CARTRIDGE 1 Hold the cartridge in an upright position Spray downward into the pleats of the fabric with a garden hose to flush away debris 2 After hosing off the cartridge soak in water and a suitable filter c
8. flash the temperature and the unit will shut off until the temperature drops below 112F Ifthe heater body temperature reaches 112F the control will flash and the system will shut down until the temperature drops below 112F There is a third level of protection via hi limit relay that will trip at 118F If this occurs HL will flash on the digital display and will not turn back on until the temperature drops below 112F The hi limit can be manually reset by pressing the heat key of the control pad or re booting the system If this trips repeatedly call your Tuff Spa dealer for service Notice If two speed pump is supplied that filters on low speed be aware that if the temperature creeps 2 degrees over the set point it will shut off and turn back on when the temperature drops below the set point This Page does not apply to the Standard Escape 11 Top Side Button Guide Single Pump Heat On Indicator Jets 1 Blank Light HeatUp HeatDown Invert Temp Read Out Two Pump Heat On Indicator Qos Jets 1 Jets 2 Invert Temp Light Heat Up Heat Read Out Down 12 Programming Directions Change Temp Readout Heater On Indicator 120 Volt Controller Lock Unlock Change Temp Readout Heater On Indicator 240 Volt Controller Mo 60 JETS 1 JETS 2 HEAT HEAT Change Filter Time Lock Unlock OPERATING INSTRUCTIONS ESCAPE Spa Activator Control
9. shows all of the options available your particular model may not have all options shown DANGER RISK OF ELECTRIC SHOCK Do Not permit any electric appliance such as a lights telephone radio or television within five feet of the spa hot tub or pool Never operate any electrical appliances from inside the water or while wet The electrical supply to this product must include a suitably rated switch or circuit breaker to open all un grounded supply conductors to comply with Local Electric Codes The disconnecting means must be readily accessible to the tub or pool occupant but installed at least five feet 1 5 meters from the water All wiring connections should be made using copper conductors only Under no circumstances shall an extension cord be used use of an extension cord will void the warranty and may cause damage to the electrical components It is necessary to use only a dedicated circuit to supply power A dedicated circuit is one where no other electrical appliances are connected to the same circuit If a dedicated service is not available or there is a question whether the circuit serves other appliances it is the responsibility and obligation of the owner user to have one installed by a qualified electrician CAUTION An earth grounding wire must be attached to the heater housing and to any other piece of equipment in the system such as the pump The grounding connector should be at least the same size or larger than
10. unsafe operating system Misuse and abuse shall include use of the spa in an application for which it is not designed Specifically damage caused by clogged or dirty cartridges damage to the spa surface caused by harsh chemicals or chemical misuse and damage to the spa surface caused by improper pH balance or other improper water chemistry maintenance and damage to the spa surface caused by leaving the spa uncovered by spa cover without water and in direct sunlight Tuff Spas shall not be liable for injury to any person or any claim for damage however it shall arise All consequential expenses including loss of use transportation charges arising out of alleged deficiency of spa are specifically excluded This warranty gives you specific legal rights and you may also have other rights which vary from state to state Some states do not allow the exclusion of consequential damages so the above limitation may not apply to you Tuff Spas 7112 West Frier Drive Glendale AZ 85303 TO ALL ORIGINAL PURCHASERS OF ITS PRODUCT Tuff Spas 7112 W Frier Warranty Registration Mail this in with a Glendale AZ 85303 copy of your invoice Name Dealer Name Address City State Zip Phone Spa Model amp Serial Date of Purchase _ 23
11. up and out CLEANING THE CARTRIDGE 1 Hold the cartridge in an upright position Spray downward into the pleats of the fabric with a garden hose to flush away debris 2 After hosing off the cartridge soak in water and a suitable filter cleaner Soak for 2 to 4 hours to remove body oils that become impregnated in the cartridge fabric during filtration Rinse thoroughly before placing back into the filter housing SPA LIGHT REPLACEMENT 1 To replace a burned out bulb open the cabinet door to locate to spa light housing attached to the spa Remove the lamp socket from the back of the light assembly Gently turn and pull at the same time 2 Remove the bulb from the lamp socket and replace with a GE 912 bulb available from your local dealer Return the lamp socket back into the light assembly and close the cabinet door 17 OPERATING INSTRUCTIONS ROCK SPA Spa Activator Control Panel The buttons located on the topside of the spa offer you convenient on off switches for the pump and light Tap the buttons once to activate there is a two second delay and a second time to deactivate Heat up amp Heat down buttons are there to change your desired temperature The Invert button is for changing the direction of your digital display so you can read your display from either inside or outside the spa Jet Pumps 2 1 Jet pump has 2 speeds and the 2 jet pump is 1 speed The low speed of the Jet p
12. INTENANCE It is recommended that your cartridge be cleaned every 3 to 6 weeks or as needed Replace when necessary A professional technician should service Your Tuff Spas spa at least once a year Contact your Tuff Spas dealer for details CLEANING THE FILTER 1 Turn off pump and timer if used 2 Lift skimmer face straight up and out 3 Slide skimmer basket out 4 Turn filter counterclockwise and pull up and out CLEANING THE CARTRIDGE 1 Hold the cartridge in an upright position Spray downward into the pleats of the fabric with a garden hose to flush away debris 2 After hosing off the cartridge soak in water and a suitable filter cleaner Soak for 2 to 4 hours to remove body oils that become impregnated in the cartridge fabric during filtration Rinse thoroughly before placing back into the filter housing SPA LIGHT REPLACEMENT 1 To replace a burned out bulb open the cabinet door to locate to spa light housing attached to the spa Remove the lamp socket from the back of the light assembly Gently turn and pull at the same time 2 Remove the bulb from the lamp socket and replace with a GE 912 bulb available from your local dealer Return the lamp socket back into the light assembly and close the cabinet door 16 OPERATING INSTRUCTIONS SUPER HAVEN Spa Activator Control Panel The buttons located the topside of the spa offer you convenient on off switches for the pump and light Tap the butt
13. al use for spa maintenance is provided strictly as a guide for the spa owner and may or may not be appropriate to maintain your spa correctly and may under certain conditions be harmful to your spa and or persons using the spa Always check with your spa dealer to determine which chemicals and or procedures they recommend to maintain your spa correctly Tuff Spas does hereby claim no responsibility or liability for the use of and quantities of the chemicals listed below Concentrated chlorine or bromine granules The minimum chlorine bromine level in the spa should be at least 2 0 PPM Parts Per Million Chlorine level should be tested frequently and the chemical added to maintain a safe level in excess of 2 0PPM Liquid chlorine is not recommended Organic Polymers are used in various forms These chemicals clear up cloudy or dirty water appearance and prevent calcium deposits on the inside spa finish plumbing and heating equipment Use as recommended by the manufacturer Metal Protector or Remove Metal Gon or it s equivalent is a chemical that will prevent iron in the spa water from staining the spa finish This chemical is added to the spa water when the spa is filled for the first time or when re filled Use as directed Silicone Emulsion Anti Foam quickly and effectively disperses foam and is completely compatible with the other chemicals listed Use as required If foaming persists it may indicate the water needs to be changed
14. cted cord that must be plugged directly into the outlet The spa operates best if it is the only thing on that line Do Not use an extension cord to operate your spa A dedicated line may be used as well a 20amp breaker is recommended The spa can run on a 15amp breaker depending on the strength of the line Tuff Spas is not responsible for any existing outlets or any lines that have been installed by an electrician that will not operate your spa 220v Deluxe Haven amp Super Haven 50 amp Breaker 4 wire Neutral Ground and 2 Hot 8 wire up to 75 6 wire for anything over 75 For 110v to 220v conversions follow the instructions listed in this manual You must remove a jumper wire for this conversion Tuff Spas must be Hard Wired you may not use a 220v plug 220v lines must be installed by a licensed electrician Tuff Spas will not warranty any part of the spa due to improperly installed electrical runs Tuff Spas is not responsible for any existing outlets or any lines that have been installed by an electrician that will not operate your spa Ground Preparation Tuff Spas is not responsible for any ground preparation Customer needs a complete solid foundation for the spa As level as possible NO SAND We recommend you use Concrete Pavers or Brick IMPORTANT SAFETY INSTRUCTIONS READ AND FOLLOW ALL INSTRUCTIONS When using this electrical equipment basic safety precautions should always be followed
15. er connector attached to the control box that is provided for this purpose GROUND FAULT CIRCUIT INTERRUPTER INFORMATION AND TESTING What the GFCI does for you The GFCI helps protects you against hazardous electrical shock that may be caused if your body becomes a path through which electricity travels to reach ground This could happen when you touch an appliance that is live through a faulty mechanism damp or worn insulation on the power cord etc You don t even have to be on the ground yourself You could be touching plumbing or other material that leads to the ground When using a GFCI devise you may still feel a shock but the GFCI is designed to cut off power quickly enough so that a normal healthy adult will not experience serious electrical injury Warning GFCI s will not protect against 1 Line to line shocks of the type received when touching metal inserted into the slots of a receptacle 2 Current overloads or line to neutral short circuit THE FUSE OR CIRCUIT BREAKER AT THE DISTRIBUTION BOX OR PANEL MUST PROVIDE SUCH OVER CURRENT PROTECTION Caution If the GFCI trips on it s own accord this indicates a possible ground fault condition which is potentially hazardous Carry out the test procedure outlined below to ensure that your GFCI is operating properly If the GFCI does not reset this indicates a ground fault still exists and must be corrected Have a qualified electrician investigate the ground fault conditi
16. er peripheral equipment as a process of elimination to see where the fault may be Be sure that the neutral on the GFCI has been wired properly in the main panel Improper Temperature Measurement Remove temperature sensor from it s current location and submerge directly into the spa hot tub water Compare it with an accurate digital thermometer This will tell you if it is the sensor or the application See temperature sensor in the Description and Use of Controls sections of this manual 20 MAINTENANCE AND CARE The maintenance and care of your new Tuff Spa is simple and easy to carry out If performed regularly problems will be minimal It is important that the following procedures be read thoroughly and carried out on a regular basis for best long term overall performance of your spa The filtering cycle of your spa should be operated AT LEAST eight hours or more a day whether or not the water is heated to remove impurities from and to prevent deposition of contaminants in your spa The filtering system works automatically during the heating cycle of the spa water and during the time the filtration timer is on low speed pump on or when the high speed pump is on Keep the spa covered when not in use to reduce the loss of heat and to keep leaves dirt and debris from settling in the water Maintaining the spa s proper water chemical balance is essential to the comfort and safety of the user Water chemistry varies consta
17. ernal temperature of the body The effects of hyperthermia include a Unawareness of impending hazard b Failure to perceive heat c Failure to recognize the need to exit spa d Physical inability to exit spa e Fetal damage in pregnant women f Unconsciousness and danger of drowning WARNING THE USE OF ALCOHOL OR DRUGS CAN GREATLY INCREASE THE RISK OF FATAL HYPERTHERMIA IN HOT TUBS AND SPAS WIRE DIAGRAM 220 VOLT SYSTEMS 220 VOLT 40 AMP 60Hz 4 WIRE 2 HOT 8 AWG 1 NEUTRAL 8 AWG 1 GROUND 8 AWG 8 BONDING REQUIRED PER DIAGRAM BELOW Ground green Neutral white in N Hot black in L2 AND L1 110 VOLT SYSTEMS 110 VOLT 20 AMP 60 Hz 3 WIRE 1 HOT 12 AWG 1 NEUTRAL 12 AWG 1 GROUND 12 AWG 8 BONDING REQUIRED PER DIAGRAM BELOW Ground green in G Neutral white N Hot black L2 G N 2 Please note All domestic units except Haven Super Haven Deluxe and Rock Spa are shipped 110 Volt To convert to 220 Volt remove white jumper from neutral to L 1 and re program topside See 220 Volt conversion sheet for re programming directions WARNING The following information is provided for hooking up electrical supply to the spa A qualified electrician must perform this work Failure to have this done can result in termination of all warranty coverage and may result in an unsafe spa 110V_ 220V CONVERSION INSTRUCTIONS Changing from 120 volt to 240 volt systems
18. gh speed until 55F is reached only then will the low speed pump operate e Power up system and pur will appear for 30 seconds while your system is in purge mode and then normal operation will assume e The unit will now display the temperature of the spa water the low speed pumps will be running in filter mode The unit is set up to run for 2 hours twice a day when delivered Filtering mode can be adjusted as follows 1 Push and hold Blank space amp Heat down buttons 2 After 5 seconds C2 will appear on the display indicating to run for 2 hours twice a day 3 Continue holding down the Blank space amp Heat down keys to change C3 will run the unit for 3 hours twice a day C4 will run the unit for 4 hours twice a day etc Press the Blank Space amp Light keys to toggle from Celsius to Fahrenheit temperature read out e Press the Heat Up key and hold to adjust temperature higher Press the Heat Down key and hold to adjust the temperature lower The minimum set point is 70F or 21C e A red LED will flash at the topside control when the heater is on e Press Jet1 key to activate Pump 1 High amp Low e The pumps in will run in HI for 30 minutes at which time the system will automatically return to automatic mode Press Light key to active light ON amp OFF e Press HEAT UP key and PUMP key simultaneously to activate temperature LOC and do the same to de activate e Ifthe tub temperature reaches 112F the control will
19. ilable from your local dealer Return the lamp socket back into the light assembly and close the cabinet door 15 OPERATING INSTRUCTIONS HAVEN HAVEN DELUXE Spa Activator Control Panel The buttons located on the topside of the spa offer you convenient on off switches for the pump and light Tap the buttons once to activate there is a two second delay and a second time to deactivate Heat up amp Heat down buttons are there to change your desired temperature The Invert button is for changing the direction of your digital display so you can read your display from either inside or outside the spa Jet Pump Jet pump has 2 speeds The low speed of the pump filters and heats The hi speed of the pump activates all the following jets 4 Mini Roto 1 Mini Dir 2 Neck Jets 1 Foot Jet 1 Large Roto 1 Cyclone Dir 2 Large Dir 1 Cyclone Roto 1 Diverter Jet 1 Stealth Massage Haven Deluxe is same as The Haven but operates on 220v only and has a 4 8hp pump with 4 additional jets and one Whirlpool Jet Jet Operations This spa is equipped with 1 Diverter Valve Lg Handle on the rim of the spa to turn Jet Stations on and off Also each individual jet can shut on or off by turning the outer ring of the jet Air Controls The Super Haven has 2 Air Controls Sm Handles located on the topside of the spa To operate simply turn knob counterclockwise inducing air into the jets MA
20. including the following e A green colored terminal marked GR Ground Grounding or the symbol is located inside the supply terminal box or equipment To reduce the risk of electric shock this terminal must be connected to the grounding means provided in the electrical supply service panel with a continuous copper wire equivalent in size to the circuit conductors supplying this equipment e Bus Bar marked Bonding Lugs is provided on the external surface of the supply terminal box or compartment To reduce the risk of electrical shock connect the local common bonding grid in the area of the hot tub or spa to these terminals with an insulated or bare copper conductor not smaller than 6 AWG All field installed metal components such as rails ladders drains or other similar hardware within 3 meters of the hot tub should be bonded to the equipment grounding bus with copper conductors not smaller than 6 AWG DO NOT OPERATE THE EQUIPMENT WHEN THERE IS LITTLE OR NO WATER IN THE SPA OR HOT TUB SAVE THESE INSTRUCTIONS POTENTIAL RISKS OF PERSONAL INJURY OR HEALTH HAZARDS MAY BE ASSOCIATED WITH USE OF EQUIPMENT PLEASE READ AND FOLLOW ALL WARNINGS CAREFULLY SAFTEY WARNINGS Children should not use spa or hot tub without adult supervision Do not use spa or hot tub unless all suction guards are installed to prevent body and hair entrapment People using medications and or having an adverse medical history
21. ing probe is connected to the main board and is clean at location Ji Try a new temperature sensing probe Display flashes th2 39 on start up This indicates that both thermisters are detecting tub water temperature of less than 39F 4C or they are both disconnected Pumps and blowers will run in this condition Display flashes OH Overheat This indicates that the spa water temperature is above 112F The system should be shut down in this state and will re start automatically when the water cools below 112F Display flashes hot Overheat This indicates that the heater body temperature is above 112F The system should be shut down in this state and will re start automatically when the water cools below 112F Display flashes HL High limit This indicates that either the heater or the spa has reached 118F or higher The system will not re start automatically To re start the system the water temperature must be below 112F and the heater key at the topside control must be pressed Display flashes FLO Flow This indicates that there is a water flow problem or defective pressure switch Make sure filters are clean Check that service valves are open Check for blockage of flow Display Flashes FLC This indicates that the pressure switch is stuck in the closed position and needs to be replaced Erratic operation on the Topside control panel Check for proper connection at J8 and re start the system
22. leaner Soak for 2 to 4 hours to remove body oils that become impregnated in the cartridge fabric during filtration Rinse thoroughly before placing back into the filter housing SPA LIGHT REPLACEMENT 1 To replace a burned out bulb open the cabinet door to locate to spa light housing attached to the spa Remove the lamp socket from the back of the light assembly Gently turn and pull at the same time 2 Remove the bulb from the lamp socket and replace with a GE 912 bulb available from your local dealer Return the lamp socket back into the light assembly and close the cabinet door 14 OPERATING INSTRUCTIONS SUPER ESCAPE Spa Activator Control Panel The buttons located on the topside of the spa offer you convenient on off switches for the pump and light Tap the buttons once to activate there is a two second delay and a second time to deactivate Heat up amp Heat down buttons are there to change your desired temperature The Invert button is for changing the direction of your digital display so you can read your display from either inside or outside the spa Jet Pump Jet pump has 2 speeds The low speed of the pump filters and heats The hi speed of the pump activates all the following jets 6 Euro Jets 4 Mini Dir 3 Mini Roto 1 Cyclone Super Jet 1 Whirlpool Jet 2 Neck Jets Jet Operations This spa is equipped with 1 Diverter Valve Lg Handle on the rim of the spa to turn Jet Stations o
23. n and off Also each individual jet can shut on or off by turning the outer ring of the jet Air Controls The Super Haven has 2 Air Controls Sm Handles located on the rim of the spa To operate simply turn knob counterclockwise inducing air into the jets MAINTENANCE It is recommended that your cartridge be cleaned every 3 to 6 weeks or as needed Replace when necessary A professional technician should service Your Tuff Spas spa at least once a year Contact your Tuff Spas dealer for details CLEANING THE FILTER 1 Turn off pump and timer if used 2 Turn ring of floating skimmer counter clock wise and set the ring aside 3 Lift out basket and weir set aside 4 Lift the filter straight up and out of canister CLEANING THE CARTRIDGE 1 Hold the cartridge in an upright position Spray downward into the pleats of the fabric with a garden hose to flush away debris 2 After hosing off the cartridge soak in water and a suitable filter cleaner Soak for 2 to 4 hours to remove body oils that become impregnated in the cartridge fabric during filtration Rinse thoroughly before placing back into the filter housing SPA LIGHT REPLACEMENT 1 To replace a burned out bulb open the cabinet door to locate to spa light housing attached to the spa Remove the lamp socket from the back of the light assembly Gently turn and pull at the same time 2 Remove the bulb from the lamp socket and replace with a GE 912 bulb ava
24. n the pump is not on as it will cause an instant overheat Overheat If the water is too hot and high limit has tripped the water must be allowed to drop below 112F before it will reset Reset by pressing the heat key on the topside control panel The circulation of the water may be to low allowing the heater body to overheat Be sure that all valves are fully open to allow maximum water flow over the heater element The friction and radiant heat from the pump motor can cause an extremely high ambient temperature around the spa and the equipment causing an overheat condition If this condition is suspect try running the spa with the equipment door off to see if it still overheats Pump s Blower or Light does not shut off Try a new topside control Replace the main board Circulation pump does not work Check the fuse and power connections Light does not work Press light key on the topside control panel Check the light bulb and replace as needed The instructions are included as a separate sheet with you startup instructions packet Check 12V out to light at J4 amp J5 Ground Fault Interrupter Trips Check to see if it trips only when the heater is on if so check the element by removing the power to the element terminal and turn the heat back on If it only faults when the element is connected the element has a ground fault and must be replaced This can be done with the pump s blower Ozonator or any oth
25. ntly and is directly affected by evaporation and the use of cleaning and maintenance chemicals which will change water chemistry when added If your water chemistry deviates from prescribed pH level 7 2 to 7 8 the condition and operation of your spa and it s equipment may be adversely affected by deposits on spa walls filter electric heating element or gas heating internal manifold and piping Since the water capacity of your spa IS FAR LESS THAN THAT OF A SWIMMING POOL THE CHEMICAL REACTION CAUSED BY THE PRESENCE OF ONE OR MORE PERSONS IN THE SPA IS MORE RAPID AND PRONOUNCED IN OTHER WORDS IT IS MUCH MORE DIFFICULT TO MAINTAIN THE PROPER PH BALANCE IN A SPA THAN A SWIMMING POOL For these reasons it is important to frequently check the chlorine bromine level pH level and total alkalinity of the water then add the prescribed chemicals as necessary to maintain the proper chemical balances Contact a local pool and spa professional in your area to assist you in learning about proper water chemistry on your new Tuff Spa if you are unfamiliar with the terms listed in this section Failure to maintain a PROPER BALANCE OF CHEMICALS IN YOUR SPA WILL RESULT IN AN EARLY PREMATURE FAILURE OF YOUR SPA PARTS INCLUDING BUT NOT LIMITED TO PIPING JET COMPONENTS FILTER COMPONENTS AND CERTAIN ELECTRICAL COMPONENTS IN THE HEATER MODULE BOX AND THUS VOIDING YOUR WARRANTY ESSENTIAL CHEMICALS AND THEIR USE Caution The following information on chemic
26. on and correct the defect at once TEST THE GFCI UNIT BEFORE EACH USE AT LEAST ONCE PER MONTH DO NOT BYPASS THE GFCI TO USE POTENTIALLY FAULTY EQUIPMENT 1 Turn your equipment ON to the lowest setting Push the test button This should result in the motor or lamp going OFF Note Be sure you are turning off all applicable motors Some spas come with blower motors jet motors and heater motors Caution If the motor keeps running or lamp remains lit DO NOT USE YOUR EQUIPMENT UNPLUG EQUIPMENT OR TURN OFF POWER AT THE CIRCUIT BREAKER OR FUSE AND CONSULT A CERTIFIED ELECTRICIAN 2 If the GFCI test okay restore power by pushing the reset button The motors or lamps should turn on again If the GFCI fails to reset properly DO NOT USE YOU EQUIPMENT UNPLUG EQUIPMENT OR TURN OFF POWER AT THE CIRCUIT BREAKER OR FUSE AND CONSULT A CERTIFIED ELECTRICIAN 22 TUFF SPAS Built for Relaxation Built for a Lifetime TO ALL ORIGINAL PURCHASERS OF THIS PRODUCT LIFETIME Tuff Soas warrants the spa shell skirting against water loss and structural integrity due to defects in the spa for the lifetime of the original purchaser For original purchaser only warranty is non transferable 5 YEAR WARRANTY Tuff Soas warrants the interior and exterior surface of the spa against cracking or delaminating for 5 years from date of purchase For original purchaser only warranty is non transferable 2 YEAR PARTS WARRANTY The Original Manufacturers p
27. ons once to activate there is a two second delay and a second time to deactivate Heat up amp Heat down buttons are there to change your desired temperature The Invert button is for changing the direction of your digital display so you can read your display from either inside or outside the spa Jet Pumps 2 1 Jet pump has 2 speeds and the 2 jet pump is 1 speed The low speed of the pump filters and heats Both pumps in hi speed activates all the following jets 7 Mini Roto 7 Mini Dir 2 Neck Jets 2 Foot Jet 7 Euro Jets 3 Cyclone Super Dir 1 Whirlpool Jet 2 Cyclone Roto 1 Diverter Jet 1 Stealth Massage Jet Operations This spa is equipped with 1 Diverter Valve Lg Handle on the rim of the spa to turn Jet Stations on and off Also each individual jet can shut on or off by turning the outer ring of the jet Air Controls The Super Haven has 2 Air Controls Sm Handles located on the rim of the spa To operate simply turn knob counterclockwise inducing air into the jets MAINTENANCE It is recommended that your cartridge be cleaned every 3 to 6 weeks or as needed Replace when necessary A professional technician should service Your Tuff Spas spa at least once a year Contact your Tuff Spas dealer for details CLEANING THE FILTER 1 Turn off pump and timer if used 2 Lift skimmer face straight up and out 3 Slide skimmer basket out 4 Turn filter counterclockwise and pull
28. rovide limited warranties on the pump topside controls heater master control center and fittings See terms and conditions in separate documents PERFORMANCE OF WARRANTY Tuff Spas shall repair or replace at our option warranted product if it fails or becomes defective during the warranty period To obtain service in the event of a defect covered by this Warranty contact your Tuff Spas dealer or Tuff Spas as soon as possible and take appropriate precautions to prevent further damage to your spa Tuff Spas or a designated service technician will correct the defect subject to the terms in this warranty In the event that a replacement is necessary costs for the removal of the defective spa shipping costs for the replacement or repaired spa and delivery and installation of the replacement or repaired spa will be the responsibility of the spa owner EXCEPTIONS TO WARRANTY 1 damage caused by negligent misuse improper installation improper water chemistry and or failure to follow instructions in the Owners Manual 2 Filter elements underwater light bulbs ozone bulbs pillows spa covers stereos and all stereo components This warranty is void if the spa has been subject to any alteration misuse or abuse Alteration shall include any component or plumbing change electrical conversion or the addition of any sanitation or water purification device or heating system which contributes to a component or unit failure or
29. ted dry well or a wet compression fitting in the side wall or foot well of the spa If there is doubt of the accuracy of the temperature readout after the sensor is installed you can test the sensor by placing it directly in the spa and measure it against another accurate digital temperature thermometer This will show whether the problem exists in the sensor or the application START UP PRECAUTIONS Before performing the operations of this section make sure you TURN OFF ALL ELECTRICAL POWER TO THE UNIT and read these instructions and the uses for the heater as previously described in this manual 1 Make sure the spa is filled with water DO NOT OPERATE THIS SYSTEM WITH LITTLE OR NO WATER IN THE SPA 2 Plug in each piece of the peripheral equipment pump blower light etc into the appropriate receptacle All plug receptacles are uniquely polarized therefore you cannot insert a plug into the wrong receptacle 3 Review the Start up and Operation section of this manual 4 Turn on the power to the unit and test the ground fault circuit interrupter GFCI 5 If a particular function does not seem to be working properly first go back and re read the DESCRIPTION AND USE OF CONTROLS section as well as Start up and Operation section If further problems persist refer to the trouble shooting section of this manual 10 Start Up Operation 110 220 Volt Note If the starting water temperature is below 55F the unit will run on hi
30. the wire size supplying the power READ AND FOLLOW ALL INSTRUCTIONS DESCRIPTION AND USE CONTROLS ELECTRONIC THERMOSTAT The electronic thermostat works through a processor and an in water temperature sensor sometimes referred to as a thermo probe The temperature is adjusted by depressing the heat key on the topside control There is an LED that displays the actual water temperature as well as the desired set point See details in the start up and operation section of this manual HIGH TEMPERATURE RESET SWITCH If the temperature of the water reaches 118F the system will shut down and can only be reset by depressing the heat key on the topside control panel The water temperature must be less than 112F to be manually reset HEATER INDICATOR LIGHT This red pilot light located on the topside control will blink when the heater is on this light and will shut off when set temperature is attained The heater assembly described in this manual consists of one electric heating element mounted within a stainless steel manifold or vessel whose ends are fitted with unions for connection to the water input and output plumbing system In addition there is a water pressure switch threaded into the body PRESSURE SWITCH The switch is pre set and cannot be adjusted TEMPERATURE SENSOR The temperature sensor must be located where it will not be affected by ambient air It is recommended that the sensor be located in an insula
31. ump One filters and heats the spa Both pumps in hi speed activates all the following jets based on the position of the Diverter Valves explained in the next section below Jet Pump One Jet Pump Two Mode 1 Mode 1 Wall Whirlpool Jet Foot Whirlpool amp Foot Jets Mode 2 Mode 2 Wall Jets Hot Seat Jets Captain Chair Jet Operations This spa is equipped with 2 Diverter Valve Lg Handle on the rim of the spa to turn Jet Stations on and off one for each Jet Pump These activate the Modes listed above Also each individual jet can shut on or off by turning the outer ring of the jet Air Controls The Super Haven has Air Controls Sm Handles located on the rim of the spa To operate simply turn knob counterclockwise inducing air into the jets MAINTENANCE It is recommended that your cartridge be cleaned every 3 to 6 weeks or as needed Replace when necessary A professional technician should service Your Tuff Spas spa at least once a year Contact your Tuff Spas dealer for details CLEANING THE FILTER 5 Turn off pump and timer if used 6 Lift skimmer face straight up and out 7 Slide skimmer basket out 8 Turn filter counterclockwise and pull up and out CLEANING THE CARTRIDGE 3 Hold the cartridge in an upright position Spray downward into the pleats of the fabric with a garden hose to flush away debris 4 After hosing off the cartridge soak in water and a suitable filter cleaner Soak for
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