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Installation Manual i-GATE 20
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1. V1 Page 7 8 User instructions The user can call the SIM number of the intercom from their phone If their number is stored then the device will hand up the call without answering and trigger the gates or door with a Calling momentary trigger Y GATE The user can also send the following SMS text messages to further control the unit The examples below assume that the default user code is 1234 Send SMS Send SMS Send SMS 1234 1 1234424 1234434 Trigger Output Latch Output Unlatch Output 9 Using the APP The App is available for Android Press to trigger gates and Iphone devices called SAMSUNG GSM Gate Note Before the app can be used ccna the sim card number and SMS text ma strings as shown above will needed Ea entered in the settings screen For gates set for automatic closing press to hold open For gates set for automatic closing press to allow the gates to close again Information The App will send the SMS strings for you so you don t need to remember the codes eee Fy D More buttons Check gate status N A Check signal strength Check stored numbers N A V1 Page 8 10 Troubleshooting guide Q The unit will not power up No LED activity A Check power supply voltage at the unit Reboot the unit and wait for LED flashing Q The unit powers up but the LED is still flashing rapidly A This means the unit is not able to detect the netw
2. Installation Manual for I GATE 20 GSM Cellular Gate opener Do not install In wet conditions WARRANTY VOID V1 Page 1 Contents Section Description Page ee 6 8 User instructions 9 UsingtheApp o SSS S 8i O 10 Troubleshooting guide O O Z o Z SSS OS 9 e a a a V1 Page 2 1 Introduction This device can be used for phone access control of gates doors or barriers The unit can store up to 20 telephone numbers Any of these numbers can call the unit to activate the relay output at no call cost or send a SMS text message to control the relay The unit will operate on quad band cellular frequencies operating in most countries The frequencies are 850MHz 900 MHz 1800MHz and 1900 MHZ 2 Tips 1 Make sure there is adequate reception on site before deciding to install this system Conduct a site survey and use your mobile phone or third party app to check reception levels first Choose a SIM card which has good reception levels on site Low or even medium reception levels are not sufficient 2 Bench test this device in your workshop Program it and check it operates before installing on site 3 SIM Card Before inserting the SIM card check the following 1 The SIM is a 2G SIM for standard models or a dual 2G 3G SIM for the 3G version 2 The SIM must be a standard cell phone type SIM which supports voice and SMS text messages Data is not required for opera
3. format beings with the programmer s passcode followed by followed by the function code followed by the data Example as follows 9999 72098 654321 Password Parameter _ elephone number The example shown will store number 0987654321 in momnry The unit will reply to the SMS command with a SMS stating Add a phone number success as shown to the right Note 9999 is the default programmers passcode V1 Page 5 Adding a service number This is important for Pay amp Go or Pre Pay SIM cards Many networks will de activate a SIM card if it does not make a chargeable call every so often To get around this problem this unit can be programmed with a service number which it will call every 30 days You can have it call the home owner or the engineer s phone or to avoid a nuisance call from it once per month it could instead be programmed to call a talking clock number in your country Below is an example Use 77 feature to add a service number no passcode needed 770123456 89 Parameter Telephone number You may test the caller ID feature by calling the device from a phone which has been stored The unit should ring only once or twice hand up and trigger the relay The relay is default for a 1 second momentary click If you need to change this please refer to the full programming table 6 Installing The enclosure is IP67 weather proof rated and for best reception the device should be instal
4. led outdoors high off the ground away from metal objects and shrubs lf you are using this for a barrier control then you MUST use an external antenna OUTSIDE the barrier enclosure as the unit will not have reception otherwise Use an external antenna on an extension cable if reception is i poz Entrance Pillar Keep i gate 100 away from ground Connect the N O and COM of the output relay on the device to the Start command and common of your gate barrier controller PCB V1 Page 6 7 Complete list of parameters The table below show the complete list of features in the cellular part of the intercom Code Description Default Changing pass codes 9999 01 77 Change programming password 9999 1234 Change access control password This password allows 9999 02 entry by phone for users not stored in Caller ID list by SMS text 9999 50 7 number 9999 72number 9999 73number 9999 73 9999 999 12 3 Timings Relay time Where seconds 1 9999 Scheduled service calls Store a service number to receive a scheduled call from the unit every 30 days Useful for SIM cards which are not often used to prevent switch off by the network provider Caller ID features Store caller ID number Max 14 digits Delete caller ID number Delete all caller ID numbers Service amp diagnostic messages Check reception level 1 31 No passcode needed Restore Defaults Clear all programming
5. n some cases if the unit las locked up or if the engineering passcode is forgotten or not Known then it may be necessary to initiate a hard reset as follows Power off the unit Make a short circuit as shown on the wiring diagram for the hard reset Switch on the unit Wait for 15 seconds Power the unit off remove the short Power on again The device should be defaulted o1 A O N O OCVOOOVD Caution All numbers will be erased when a soft or hard reset is carried out V1 Page 10
6. ork for some reason Check the SIM card is activated and has calling credit Power off the unit remove the SIM and check it in a mobile phone to verify it can make and receive a call Check the SIM does not ask for a PIN code when put in a phone If it does then disable the PIN code request Check the SIM is a standard GSM SIM not 3G or 4G only SIM If you are unsure contact your SIM card provider to verify Frequency of operation should be any one of the international quad band standards 850 900 1800 1900 MHz Check the reception is very good Poor reception is not sufficient Q The caller ID part does not work Ensure the number is entered as you would normally dial it from another phone Do not put the country code in front of the number International callers ringing the intercom may not work For USA customers did you try entering the number both with and without the long distance 1 before the number Q The system was operating the gates fine but now it will not trigger the gates Send the unlatch SMS and try again This will ensure the output relay is not held in its on state Q The system was working fine but has stop recognising all numbers A This can be due to using poor quality power supply It is recommended that the unit is supplied from a 24v ac or 24v dc supply which is then regulated and smoothed by the built in convertor V1 Page 9 11 Restore Defaults This can be done by SMS but i
7. tion of this device Do not select a tablet SIM as these only support data and do not support voice 3 Check the SIM has credit and can make and receive calls in a cell phone first 4 Ensure the SIM does not have a PIN code lock If so disable this in a phone 5 If the SIM was purchased along with a phone it may be locked to that phone Please check the SIM can work in another phone or device If not ask your network service provider to unlock it so that it can be used in another device You may now insert the SIM card ensuring the power is OFF first CAREFULLY slide the holder in the open direction and then open the SIM holder door Insert the SIM close the door and slide in the close direction until it clicks V1 Page 3 4 Wiring You may now connect power to the unit The unit can accept 12 24v ac or dc For gate installers 24v ac or dc is recommended Please do NOT USE MAINS power as this will damage the unit and void the warranty GSM LED Ue Searching Network POWER LED n n Network found Volt free relay output Max volts 24 ac gt D se HALE miia ry D 2 O 14 Q o9 h se n ac dc Power IN Tip Power cable should be less than 3 meters 10 feet Do not use thin cables such as alarm cable or CAT5 cable to power this unit The standby current is 45mA however this increases to 200mA when dialling out with spikes of current dra
8. w up to 2 amps Avoid using poor quality cheap DC power supplies to power the unit The unit will work best when powered from a 24v ac or dc supply which is then regulated and smoothed by the built in circuitry Power up the unit After 10 seconds or so the GSM LED should begin flashing If this does not happen power the unit off and check the SIM card is seated correctly and power it on again Ensure the steps above regarding the SIM card have been followed V1 Page 4 5 Programming The unit is programmed by SMS text message from a cell phone Check Reception Send the SMS 20 as shown to the SIM card number of the device The unit should reply with the network name and reception level between 1 and 31 1 12 13 20 21 31 Poor Medium Good Note Reception levels below 14 can give problems with the relay operation or the unit will not receive calls Reception can increase and decrease depending on the weather If reception levels are low take action Either increase the height of the device to improve reception or request a higher gain antenna from your distributor or change to another network which may have better coverage Adding numbers for access You will need to enter the phone numbers of any phones you wish to have access Note that the unit only compares the last 6 digits of the incoming call with memory so you can either store the entire number or simply the last 6 digits of the number The programming
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