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User Manual - Snap-on

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1. Figure B 1 Sample No Communication message The following conditions will cause the scan tool to display a No Communication message e The scan tool is unable to establish a communication link with the vehicle e You are using the incorrect Personality Key device with the test adapter e You selecta system for testing that is not part of the vehicle equipment for example ABS on a vehicle without anti lock brakes e There is a loose connection e There is a blown vehicle fuse e There is a wiring fault on the vehicle e Incorrect vehicle identification is entered Refer to the appropriate Vehicle Communication Software User s manual included on the documentation CD for manufacturer specific problems B 2 Unit Will Not Power On The following conditions will prevent your scan tool from powering on e Noor expired internal batteries see Battery Power on page 10 and Installing the Batteries on page 15 e No master storage CF card in CF Slot 1 e You are connected to a vehicle diagnostic connector that does not supply power requiring the auxiliary power cables see Auxiliary Power Cables on page 12 and Connecting to Vehicle Power on page 14 68 Troubleshooting Emergency Restart B 3 Emergency Restart If your scan tool freezes or will not power off you can perform an emergency restart P To perform an emergency restart 1 Remove the left handgrip 2 Locate the emergency restart bu
2. Exit Scanner mode before powering off The exit procedure differs depending on the view option IMPORTANT Exiting Scanner mode does not ensure that you have safely terminated communication with a vehicle See Terminating Vehicle Communication on page 31 Also see Scanner Button on page 21 for additional information P To exit Scanner mode from text screens 1 Use right c and left e arrows to scroll the highlight off of the Scanner button 2 Press N X to return to the main menu P To exit Scanner mode from PID List or Graphs views e Press N X until you return to the main menu 32 Operations Viewing Data Graphically 5 8 Viewing Data Graphically The scan tool provides multiple options for viewing and sorting collected data He 0 ce Fh PD iat Figure 5 15 Sample View menu 5 8 1 Changing Screen Views Data can be viewed in the following formats Listed by PID Text view Graph view To change screen views 1 Select the View button A drop down menu displays Figure 5 15 2 Select an option from the menu The screen layout changes to the selected format PID List View The parameter identification PID List view displays all parameters in a table format As many as eight parameters Figure 5 16 can be viewed on one screen depending on the zoom setting see Using Zoom on page 43 for more information ENGINE SPEED oi z TE E Figure 5 16 Sample PID List view
3. O m oS oe eS TO 29 Operations Using the Scanner Functions PO106 MAP or BARO Pressure Circuit Out a This Ignition Cycle Passed since Clear Passed Last Test Passed History No MIL Or SVS REQ No Figure 5 10 Sample DTC Status screen 10 Press N X to return to the DTC status entry screen 11 Press N X again to return to the Codes menu 5 6 3 Functional Tests The Functional Tests selection is used to access vehicle specific subsystem and component tests Available tests vary by manufacturer year and model and only the available tests display in the menu There are four general types of functional test operations Information Tests are read only tests like selecting VIN from a Functional Tests menu to display the VIN of the identified vehicle Toggle Tests switch a component such as a solenoid relay or switch between two operating states The terms on off open clsd open closed enab disa enable disable and others may be used to identify the different states Variable Control Tests command a certain value for a system or component such as varying spark timing in 1 increments or varying the EGR valve duty cycle in 10 increments Reset Tests reset the adaptive or learned values that are stored in the control module 5 6 4 Troubleshooter The Troubleshooter selection appears on the system Main Menu only if Fast Track Troubleshooter information is available Fast Track Trou
4. 33 Operations Viewing Data Graphically Reviewing PIDs Review collected data by pausing the screen Figure 5 17 Up to 512 frames of data are stored i A LOOP All a STATUS 1 Pause Play button 2 Review button 3 PID data 4 Buffer bar indicator Figure 5 17 Sample paused upper toolbar in PID View P To review collected PID data 1 2 Select the Pause button to stop the data collection Select the Review button and use the right c and left e arrows to scroll through the data stored in the buffer The status bar indicator shows your position in the stored data Press N X to release the Review button Select the Play button to cancel the pause and resume live data collection Clearing the Buffer You can lock Parameters in place for customized list viewing Locking Parameters You can lock Parameters in place for customized list viewing P To lock a parameter le From the upper toolbar press the down d arrow 2 Select the parameter you want to lock The parameter menu displays Figure 5 18 34 Operations Viewing Data Graphically Figure 5 18 Sample parameter menu 3 Select Lock A lock icon displays by the parameter which now stays in place when you scroll Figure 5 19 Figure 5 19 Sample locked PID 4 Repeat the above steps to lock multiple parameters 5 Press N X to return to the upper toolbar P To unlock parameters e Select a locked paramet
5. See Tool Help on page 61 for details Introduction The SOLUS scan tool uses Vehicle Communication Software and Fast Track Troubleshooter software to provide vehicle specific trouble codes for various vehicle control systems such as engine transmission antilock brake system ABS and more selected functional tests and troubleshooting information The scan tool can also graph live data parameters on screen a i lt Figure 2 1 SOLUS 2 1 Functional Description Figure 2 2 Figure 2 3 and Figure 2 4 show the external features of the scan tool Introduction Functional Description SOLUS 8 7 6 5 4 1 Liquid Crystal Display LCD 2 N X No and Y a Yes buttons 3 Thumb Pad 4 Right handgrip 5 Brightness Contrast button 6 S button 7 Power button 8 Left handgrip Figure 2 2 Front view 1 DC power supply input 2 USB port 3 Infrared IR output 4 CompactFlash CF Card Slot 1 5 CF Card Slot 2 6 Data cable connector Figure 2 3 Top view Introduction Technical Specifications 1 Stand 2 Casing hook Figure 2 4 Back view 2 2 Technical Specifications Display Liquid Crystal Display LCD 640 x 240 resolution 256 colors 6 2 inches 157 5 mm CompactFlash Card Slot Slot 1 is for the system CF card Slot 2 is for the data storage CF card IMPORTANT Never remove the master storage CF card while the unit is turned on Do
6. CNTY W40 ADREI THE LOFT WERE TACE THE POLL IP abe TERMS Cn CHA PERSONS OF ENTS BEHALF WOUT AHD TOUR Soil REHA TO THE PRS OU OF EHT WHD ACR RAED THAE FRC MiS TAL AD THE ALT PTAA OF THESE VERS ARE Te PA Wea TES YOA COMMON MO DO OT AA hey 17 kL PRA TTE E a yor ma A no ri ia ao e le il ha kar a pai Figure C 4 Sample License Agreement screen 72 Downloading and Installing Software Updates Downloading and Installing ShopStream Connect The Choose Destination Location screen displays It is highly recommended to allow the software to install in the default location 4 Select Next to continue 5 Select Install when the Ready to Install the Program screen displays to begin the installation The Setup Status screen tracks progress as the program installs Figure C 5 ca SELT cami penpe ie Loria io bl ayy anal Sa EA Simi Commend TH Seu is pal Fa eed cee irradia A A o E Figure C 5 Sample Setup Status screen 6 When the Complete screen displays select Finish to close the Install Wizard Figure C 6 hhussireamn Correct 1P desde ia a Cor FECT nta hid Wired Complete he laai hed Wizard has meted tied a Corra TR Cii eh tit all de vid Figure C 6 Sample Complete screen A ShopStream Connect shortcut icon is added to your desktop Figure C 7 double click the icon to launch the ShopStream Connect software Tr Shop stream Connect i 1h Figure C 7 Sample ShopStream Connect Desktop
7. Data Selection screen displays An asterisk next to a parameter title indicates that parameter is selected for display Figure 5 54 53 Operations Utilities Display Data Select Deselect All O2 B1 51 mv 02 B2 51 mV O2 B1 52 mV 02 B2 S mV Figure 5 54 Sample Data Selection screen 2 Select or deselect the desired parameters 3 Select Display Data or press N X to confirm your selections and return to the data display to view the customized data list 5 12 4 LED Setup The LED Setup selection is used to program the operation of the four LEDs located just below the main body of the Scanner screen The LEDs switch on and off to reflect a change of state for the assigned digital parameters An LED turns red when switched on P To program LED operation 1 On the upper toolbar select Tools gt LED Setup The LED assignment menu opens with LED 1 highlighted Figure 5 55 To change LED Assignment Scroll Choice And Press To Select Press N To Exit l Not Used Not Used 3 Not Used A Mot Used Figure 5 55 Sample LED assignment menu 2 Use the up b and down d arrows to scroll through the list of available parameters 3 Press Y a to lock in a selection and move the highlight to the next LED 4 Press N X to close the menu and return to the data display once all the LEDs are assigned 9 13 Utilities The Utilities button provides access to system information
8. Press N X twice 5 13 5 Easy Scroll The Easy Scroll utility functions as a selection shortcut that lets you use only the Thumb Pad arrows to highlight and select an item See Using Easy Scroll on page 22 for information on navigating with Easy Scroll P To turn Easy Scroll on and off e Select Utilities gt Easy Scroll A check mark to the right of the Easy Scroll option indicates that the utility is on Figure 5 69 Tiel Sling i aie Took Legacy Sefheraia Toal Help Easy Scroll Connect io PE Rati d System inio Figure 5 69 Easy Scroll turned on NOTE O Easy Scroll stays on until you manually turn it off 5 13 6 Connect to PC The Connect to PC selection is used with the optional ShopStream Connect software which lets you view data files on a computer and share files 5 13 7 Run The Run option is used to access special Snap on CF card applications 62 Operations Utilities P To run special CF card applications 1 Insert the CF card containing the special application into CF Slot 2 on the top of the unit Figure 2 3 on page 5 2 Select Utilities gt Run The application begins 5 13 8 System Info The System Info option lets you view configuration information for your scan tool P To display the system information 1 Select Utilities gt System Info The System Information screen displays The left field of the screen shows the information menu and the right field displays t
9. below to install an upgrade P To install a service upgrade 1 Connect the AC DC Power Supply to the DC power supply input port on SOLUS and a reliable power source 2 Power on the SOLUS scan tool 3 From the SOLUS main menu select Utilities gt Connect to PC to place the scan tool in Connect to PC mode 4 Connect the USB cable between the USB port on top of the SOLUS scan tool and a USB port on the PC A Removable Disk window may automatically open on the PC Figure C 9 If so select Cancel to close the window 74 Downloading and Installing Software Updates Downloading Service Upgrades Local Disk G a dek o conmect a device tih thir bund of filer Tj Feirer Vela de you and Wirek lo dar Figure C 9 Sample removable disk window 5 Double click the desktop icon to launch ShopStream Connect Figure C 7 6 Once ShopStream Connect opens select Tools gt Update Software gt SOLUS from the Menu bar Figure C 10 Shon ttreanm Conmect When connectivity is established with the Snap on Web server a check for updates confirmation message displays Figure C 11 ha Sd anager ShopStewn Connect wl nr check los ubasi lor Hha dolor SOLUS TM Dip p u ect Lo comida Figure C 11 Sample Check for updates screen 7 Select Next to continue and the software checks to see if an upgrade is available a Ifno upgrades are available an updates not found message displays Figure C 12 Select F
10. button Figure 2 2 on page 5 to turn the scan tool off IMPORTANT Do not use the Power options while using the Scanner software To use the power options 1 Terminate vehicle communication see Terminating Vehicle Communication on page 31 2 Exit Scanner mode see Exiting Scanner Mode on page 32 3 Press the Power button The Turn off dialog box displays Figure 3 4 17 Getting Started Adjusting Brightness and Contrast pu Turn off Figure 3 4 Turn off dialog box 4 Select Turn off or press N X to cancel 3 10 Adjusting Brightness and Contrast The Brightness Contrast button Figure 3 5 lets you to adjust the screen for optimum viewing Figure 3 5 Set Brightness Contrast dialog box 1 Brightness slider control 2 Contrast slider control P To adjust screen brightness and contrast 1 Press the Brightness Contrast button The Set Brightness Contrast dialog box displays Figure 3 5 2 Select a slider control using the right c or left e arrow Press the up b or down d arrow to increase or decrease Brightness and Contrast Press N X to close the Set Brightness Contrast dialog box when you are finished Rw 18 Navigation The following sections provide general scan tool navigation information 4 1 Screen Layout Scan tool screens Figure 4 1 may include the following sections e The upper toolbar contains test controls e The buffer bar shows how much data is stored in the scan tool
11. by pressing Y a at any time during the data collection Once data collection is finished graphing on screen stops and the Pause button automatically changes to the Play button Figure 5 29 Figure 5 29 Sample paused upper toolbar Play button Once data collection is finished graphing on screen stops and the Pause button automatically changes to the Play button A vertical line now appears on each of the data graphs to indicate the triggering point The trigger line on the parameter that triggered the snapshot is a different color than those on the other graphs Figure 5 30 This makes it easy to determine which parameter caused the trigger Figure 5 30 Sample trigger detection line P To restart graphing e Select the Play button Figure 5 29 P To clear trigger levels 1 Select a parameter The parameter menu displays 2 Select a Clear option Clear Trigger Levels removes the trigger settings from the selected parameter only Clear All Trigger Levels removes the trigger settings from all of the parameters with trigger settings P To disarm PID Triggering e Select SNAPSHOT gt PID Trigger 40 Operations Viewing Data Graphically The check mark next to the menu option disappears 5 8 2 Pausing Data The Pause button temporarily stops or pauses data collection when viewing parameter data in the PID List or Graphs views Figure 5 31 n SS cd 10 50 Ss Figure 5 31 Pa
12. explains general scan tool operations and offers instructions for customizing certain tool functions The following is an outline of basic operations NOTE The sequence of steps may vary depending on manufacturer or model of the test vehicle See the Vehicle Communication Software manuals for detailed procedures La Select the manufacturer Select and load the software database for the manufacturer of the test vehicle See Selecting the Manufacturer on page 25 Identify the vehicle Identify the test vehicle to the scan tool by entering VIN characters and answering questions See Identifying the Vehicle on page 25 Select the system Enter the system to be tested engine transmission ABS etc See Selecting a System on page 26 Connect the scan tool to the vehicle Follow the on screen connection instructions to connect the scan tool to the vehicle See Connecting to a Vehicle on page 26 Select the required test from the menu Select tests for the vehicle you have identified See Selecting from the System Main Menu on page 27 Highlight the SCANNER button Highlight US Domestic Asian using the Thumb Pad or European in the Vehicle Comm submenu Highlight and Press Y v to select the vehicle Select a Vehicle System example Engine a VEAL example Ford Toyota Transmission ABS 3 Make Press Y v e Model e Equipment Highlight the Manufacturer Select from th
13. menu When printing begins an Initializing printer message displays The message box closes when printing is complete NOTE Keep the IR output of the scan tool pointed at the IR receiver on the printer until printing is completed 5 12 Tools Button The Tools button on the upper toolbar provides a shortcut to commonly used scan tool configuration settings Figure 5 52 51 Operations 9 12 1 Tools Button The following choices are available on a dropdown menu e Custom Setup e Save Data e Custom Data List e LED Setup NOTE The Custom Data List and LED Setup selections are only available when in the Text view mode these menu selections do not display when in Graph or PID List modes Custom Setup Selecting Custom Setup opens the Scanner Units dialog box Scanner Units is used to change the units of measurement for certain parameters You can choose between US Customary or metric units of measure for available data parameters All measurement units return to their default values when the internal batteries are disconnected or a different software database is selected Table 5 1 Units of measurement defaults and options SETTING DEFAULT OPTION Temperature degrees Celsius C degrees Fahrenheit F Air Pressure including manifold pressure kilopascals kPa inches of mercury Hg kilometers per hour kph miles per hour mph Other Pressures kilopascals kPa pounds per sq
14. of the buffer bar Figure 4 7 Data continues to collect once the buffer is full older data is deleted one frame at a time as new data is added Figure 4 7 Sample full data buffer You can adjust the percentage of data that is saved before and after the trigger through the Utilities Menu See Save Data on page 57 for details 21 Navigation 4 1 3 4 1 4 4 2 vy we 4 3 Making Selections Main Body The main body Figure 4 8 of the screen provides prompts The prompts guide you through vehicle identification and task selection Once communication is established with an ECM parameter information can be displayed REM 2126 TPS 4 98 TPS V 3 51 02 B1 S1 mv 642 02 B2 51 mv B46 02 B1 82 mV 773 02 B2 52 mv 660 INJ PW Bl a es Figure 4 8 Sample Scanner main body in text view LED Indicators Four LED indicators appear at the bottom of the screen and show designated operating conditions The LEDs can be programmed to show change of state for certain digital parameters which vary by manufacturer Making Selections Use the following instructions to navigate the interface and make selections To navigate the upper toolbar e Press the lefte and right c arrows of the Thumb Pad To navigate the main body e Press the up b and down d arrows of the Thumb Pad To make selections 1 Highlight a button or menu option 2 Press Y a to confirm the selection Using Easy Scroll Instead of using th
15. on back of the tool Replace the cover and tighten the screw 5 Replace the right handgrip Note the following safety warnings when installing batteries 15 Getting Started Connecting an AC DC Power Supply Risk of expelling battery acid e Do not let any material leaked from a battery come in contact with eyes or skin Always make sure the battery polarities and are correct when installing e Have plenty of fresh water and soap nearby If battery acid contacts skin clothing or eyes flush exposed area with soap and water for 10 minutes Any battery may leak harmful chemicals which may damage eyes skin and clothing Risk of personal injury or harm e Do not expose batteries to excessive heat e Use batteries from a reputable manufacturer only e When replacing batteries always replace the whole set e Do not use different brands of batteries together e Do not try to recharge batteries that are not specifically designed to be recharged e Do not allow children to install batteries unsupervised e Follow the battery manufacturer s instructions as to proper handling storage and disposal of batteries Improper use of batteries can result in personal harm 3 5 Connecting an AC DC Power Supply The optional AC DC power supply provides power from a wall socket For related information see the following sections e DC Power Input on page 9 e AC DC Power Supply on page 11 P To con
16. 30 functional 30 selecting 24 27 subsystem 30 system 30 Thumb Pad 5 8 See also buttons Time 58 toggle tests 30 Tool Help 3 61 Tool Setup 55 toolbar See upper toolbar Tools Button 51 trigger clearing levels 40 condition 39 delay 39 disarming 40 Trouble Codes 29 Troubleshooter 30 troubleshooting tips 68 turning off the unit 17 U unit operations See operations unlock all 36 unlock all PIDs 37 unlock PIDS 37 unlocking a parameter 35 upper toolbar buttons and functions 20 navigating 22 Pause Play button 34 test controls 19 Tools button 51 USB port connecting to PC 9 location 5 using cursors 42 43 using zoom 43 Utilities menu 54 63 Color Theme 60 Connect to PC 62 Date 58 Easy Scroll 62 Legacy Software 61 Power Management 55 Printer 57 Run 62 S Button 59 Save Data 57 Scanner Units 56 Scanner View 60 System Info 63 System Tools 61 Time 58 Tool Help 61 Tool Setup 55 V variable control tests 30 Vehicle Communication menu 25 vehicle diagnostic connectors 11 12 14 26 vehicle identification See identifying a test vehicle vehicle power See power supply W warning messages 23 Y button See buttons Index 80
17. Connecting an AC DC Power Supply cccccccocnnccconccnccncnonononnnnnncnnnnconnonnnrnnonnnncnnnnnannnnonnnnrnnennannnnns 16 POW CEI Onine IM cane ae lb eLo 17 Table of Contents SENT UD TOP ist ie laa 17 COAMEGCTING A neaocautaavenceatedeeeace unaniya eenatec 17 POWerING OMME Un dde 17 Adjusting Brightness and Conta ainnean a a a a a 18 Ghapter 4 Navigatio D se ib nido 19 Scene 19 UBper HOO Darse 20 A ne ee ee Pee OP eae ee ere ee 21 O ae ee A eee 22 CEDIMAICA Sisi dardo 22 WAKING Selec St R 22 USE oc laos 22 CEES Messages POEMA E rs seehed gata Aatneccc send ce weet seme a cea cuore Gaderer 23 Confirmation Messages ccccsecceeceeesececeeseeeeceeeeeeesaeeeeesseaeeeeseaeeeessaeeeeeeseaeeeeesaueeeesaaeeessaaess 23 Warning Message Seis Nic 23 Error Messages ae a a a deidad 23 Chapter 5 Operator dro a a a 24 Selecting the Manufact re erae latina 25 denun Ne Venice se a a a a a A cdi 25 SEISCING a SMN oa 26 Connecting 02 Ven leas do a a e a neie 26 Selecting from the System Main Me nu cccccssscecccseeececeeeceeeceeeeecseeeeceeseegeeeessaseeesageeeessaegs 27 Using the Scanner FUNCUOMS cons 27 pata DIS tas 28 A a wa cban teu scmantet sl a 28 FUNCIONAL ROS So Ea 30 A A A a iacart eet 30 Generic FUNCION Ss a a e A 31 Ternihating Venicle GCOMmmeUniCatl On aena n a N E a a a 31 Exiting Scanner Mode cccccceseececceeeceeccaeeeecceaeeceeceeneeeeseeeeeeseaeeesseueeeesseaeeseseneeeesseeeeensas 32 Viewing Data G
18. OeClON cion iS ee A A A AA 64 heplacing the Batteries essa aiii 64 Orage TIDS niaaa A A 65 DISPOSING of INe BAECS seisena AOA 65 Appendix A Frequently Asked Questi0NS ccoonnnccccnncnncconnonconcncnnnononnnanonenannnonenananerenannnernnanas 66 When first turn on the scan tool why does it beep but nothing appears on screen 66 Can use my other Snap on test adapters with this scan tool ooccccccccncccnnncconcnnconnnnnos 66 Why do my batteries drain SO quickly ooccccccconccncoconcnnconoconnconanonononaronnonannnnnonanennnnnanannnnnas 66 What should do if my printer is NOt responding ccooonnnncconncnccccncnnccnncnnnononnnncnnoncnnonnancnnonannnns 67 What should do if the unit doesn t respond as expected when press the Power button 67 Why does my unit shut down unexpectedly o oonncccccoccnnccccnnoncccnccnnocnnnnonncnncononnnannncnnanennnnnnas 67 Appendix B Troubleshooting mn iaa 68 No Gommunication Message risa aiii 68 WT WINOPOWer Onda a eat E a E iba 68 Emergency ReStart cccccceccccesceccesseecesseeceseecsessccseueeessueeecsaeeeseuseessauseeseueeessaeeessaesesseeeesseneeeens 69 Appendix C Downloading and Installing Software Updates oooncccnnncconociccnnccconanonanannnnnanos 70 Check for Service Upgrades Before US ooccccccconccccccoccnnconononononononnconanonononnnononnnnnnncnnnncnnonnnas 70 Verifying Minimum PC REqQuIFeMeNts cccc
19. SOLUS User Manual February 2011 ZEESC310K Rev B Trademarks SOLUS and Scanner are trademarks of Snap on Incorporated All other marks are trademarks or registered trademarks of their respective holders Copyright Information 2011 Snap on Incorporated All rights reserved Disclaimer The information specifications and illustrations in this manual are based on the latest information available at the time of printing Snap on reserves the right to make changes at any time without notice Visit our website at http diagnostics snapon com North America snapondiag com Europe sun diagnostics com Europe For Technical Assistance CALL 1 800 424 7226 North America CALL 44 0 845 601 4736 United Kingdom E mail DiagnosticsUKproductsupport snapon com United Kingdom For technical assistance in all other markets contact your selling agent Safety Information For your own safety and the safety of others and to prevent damage to the equipment and vehicles upon which it is used it is important that the accompanying mportant Safety Instructions be read and understood by all persons operating or coming into contact with the equipment We suggest you store a copy near the unit in sight of the operator This product is intended for use by properly trained and skilled professional automotive technicians The safety messages presented throughout this manual are reminders to the operator to exercise extreme care w
20. and controls Figure 5 56 54 Operations Utilities Tire Sling uyam Took Legacy Sefheraia Tow Halp Easy Scroll Connect to PE Hat System info Figure 5 56 Sample Utilities menu The Utilities options available are discussed in the following sections 5 13 1 Tool Setup The Tool Setup submenu Figure 5 57 lets you adjust certain settings for optimum performance Tom cain Syrien Toets Power Management Legacy Sefheraia Scammer Uni Towel Help Save Data Easy Scroll Friniee Connec ti PE Dita Fin Timo System info 5 Bertin Figure 5 57 Too Setup sample menu The Tool Setup submenu includes the following options e Power Management e Scanner Units e Save Data e Printer e Date e Time e S Button e Color Theme e Scanner View Power Management The Power Management option lets you select several backlight options e Timer The backlight turns off at the set time e On The backlight remains on at all times e Off The backlight remains off at all times For related information see Powering Off the Unit on page 17 55 Operations Utilities P To set power management options 1 Select Utilities gt Tool Setup gt Power Management The Power Management dialog box displays Figure 5 58 Posi Manoel a 3 Timati Setibn ipa jia Seconds Figure 5 58 Sample power management dialog box 2 Select from the
21. are deleted then the Data Management screen displays 5 10 6 Copying and Moving Saved Data gt The Copy and Move functions let you transfer your files from one CF card to the other To copy or move data 1 From the main menu select Saved Data gt Data Management The Data Management screen displays 2 Select Setup from the toolbar The Save Data dialog box displays 3 Set CF 1 as the Save To option and press N X to close the dialog box The test data saved to CF 1 displays 4 Usethe up b and down d arrows to highlight a file from the list on screen 5 Use right c and left e arrows to select Copy or Move from the upper toolbar A confirmation message displays 6 Press Y a to close the message box The Data Management screen displays NOTE Factory installed files cannot be deleted copied or moved 49 Operations Viewing Saved Data 5 10 7 Selecting All Files Use the Select All button to highlight all files on screen so you can delete copy or move the files as needed Figure 5 47 i oe T T 24 di Tn PHA ry Ta are Lae RII 7 CEN ae Lee A e EAN 1458 Usaia AA gt MO Wai lanii ER AO WN ay Lente TURMA ke Te ee lise tl FOBIA Figure 5 47 Sample Select All screen 5 10 8 Viewing Saved Data Information Selecting the Info button on the toolbar opens a window that provides detailed information about the saved data files such as the amount of storage memory used and the capacity of the memory storage
22. ate for specific symptoms of the identified vehicle 27 Operations Using the Scanner Functions 9 6 1 Data Display Selecting Data or Data Display on the system Main Menu has one of the following results e A submenu of data viewing choices displays e Vehicle data displays A submenu displays when more than one data viewing mode is available on the identified vehicle Figure 5 7 Data Menu MISFIRE DATA EGR EVAP ACC SENSOR DATA Figure 5 7 Sample data submenu On some models the engine must be started or cranked before data can be displayed For these models a Waiting to Communicate message displays if the engine was not cranked or started Selecting from the Data Menu opens a list of data parameters Figure 5 8 REM 2126 TPS 4 98 TPS V 3 51 02 B1 51 mV Baz 02 B2 51 mv B46 02 51 52 mv Oz B2 52 mV NJ PW B1 m5 _ Figure 5 8 Sample engine data screen The top line of the display remains fixed In some cases the second line shows the test mode name and also indicates whether or not the vehicle can be driven during testing 5 6 2 Codes Menu Selecting Codes or Codes Menu from the system main menu opens a list of data parameter viewing options Codes Menu selections typically include e Display Codes e Clear Codes e Freeze Frame Failure Records e DTC Status 28 Operations Using the Scanner Functions Trouble Codes Trouble Codes displays a list of diagnostic tro
23. atteries drain so quickly on page 66 e What should do if my printer is not responding on page 67 e What should I do if the unit doesn t respond as expected when press the Power button on page 67 e Why does my unit shut down unexpectedly on page 67 When I first turn on the scan tool why does it beep but nothing appears on screen The master storage CF card that came with your scan tool must be installed in CF Slot 1 for the unit to operate Can use my other Snap on test adapters with this scan tool Yes Why do my batteries drain so quickly The internal AA batteries are not intended as the scan tool s primary power source The internal batteries are intended to maintain the time date and custom settings as well as to power the unit during the vehicle identification process During testing the unit should receive power from a vehicle diagnostic connector or the AC DC power supply For related information see the following sections e Battery Power on page 10 e Installing the Batteries on page 15 e Power Management on page 55 66 Frequently Asked Questions What should do if my printer is not responding A 4 A 5 A 6 What should do if my printer is not responding lt may take a minute or two before the printer receives the print request If there is still no response after a few minutes make sure the following conditions are met e The printer is receivin
24. bleshooter is a database of experience based information of validated real world repair strategies that top notch technicians have compiled since 1988 Select Troubleshooter and a system menu may display Figure 5 11 ENGINE TRANSMISSION Figure 5 11 Sample Troubleshooter system menu 30 Operations Terminating Vehicle Communication Select a system and a Troubleshooter Menu similar to Figure 5 12 displays jp INTRODUCTION READ FIRST CODE TIPS SYMPTOM TIPS TESTS amp PROCEDURES TECHNICAL ASSISTANCE FAST TRACK DATA SCAN NORMAL Figure 5 12 Sample Troubleshooter Menu Troubleshooter menus vary by make model and system Certain information available from a Troubleshooter tip such as circuit and connector diagrams may not display properly on the scan tool screen In this case the Troubleshooter tip directs you to a numbered reference These References which allow you to access more information about the vehicle in the Fast Track Reference database are available on line Simply open your web browser to www askatech com and click on Fast Track Reference 5 6 5 Generic Functions The Generic Functions selection opens a menu of available OBD II functions on 1996 and newer vehicles Menu options typically include e Freeze Frame displays data stored in ECM memory when a DTC is set e Readiness Monitors displays the status of the OBD II EOBD required monitors e Mode 6 Non Cont displays the statu
25. ccsesecceeeeeeseeceeceeceecueeeeseueeeseaeeeesaueeessaeeesseeeesnaaegs 70 Verifying PC System Properties iia ai 71 Downloading and Installing ShopStream Connect ccccecccccseeeeeeeeeeeeeeseeeeeeeeeeeeeeeseeeeeesaaeeeees 72 Downloading Service Upgrades 210 A AAA A RA A AA 74 Belore YOU Bed Mera ia alada 74 Installing a Service Upgrade ia 74 Lo AAA O 77 vii 1 1 1 1 1 Using This Manual This manual contains tool usage instructions some of the illustrations shown in this manual may contain modules and optional equipment that are not included on your system Contact your sales representative for availability of other modules and optional equipment Conventions The following conventions are used Bold Text Bold emphasis is used in procedures to highlight selectable items such as buttons and menu options Example e Press the Y a button 1 1 2 Symbols Different types of arrows are used The greater than arrow gt indicates an abbreviated set of selection instructions Example e Select Utilities gt Tool Setup gt Date The example statement abbreviates the following procedure 1 Navigate to the Utilities button 2 Use the Thumb Pad to navigate to and highlight the Tool Setup submenu 3 Use the Thumb Pad to navigate to and highlight the Date option from the submenu 4 Press Y a to confirm the selection The solid arrows e c d b are navigational instructions referring to the four di
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27. d from a wall socket using the optional AC DC power supply Figure 2 7 Figure 2 7 AC DC power supply For related information see the following sections e DC Power Input on page 9 e Connecting an AC DC Power Supply on page 16 2 7 Cables This scan tool uses the following cables e Data cable e Power cables cigarette lighter and battery 2 7 1 Data Cable The data cable Figure 2 8 is included with your scan tool and uses interchangeable test adapters for connecting to vehicle diagnostic connectors Captive screws secure both data cable ends Figure 2 8 Data Cable 11 Introduction Cables An optional data cable extension is available Refer to the Accessory Guide included with your kit for a complete listing of accessories and replacement parts 2 7 2 Auxiliary Power Cables Two auxiliary power cables the Lighter Power Cable Figure 2 9 and the Battery Power Cable Figure 2 10 are included with your scan tool and used for vehicles without battery power on the diagnostic connector Figure 2 9 Lighter power cable Figure 2 10 Battery power cable 12 3 1 3 2 Getting Started The following steps get you started using the scan tool 1 Familiarize yourself with SOLUS controls and connections Refer to Control Buttons on page 8 for details 2 Supply power to the scan tool 3 Press the Power button to turn the scan tool on Supplying Power There are three ways to supply power to
28. dit button opens the Setup Saved Data Notation dialog box Figure 5 44 Use the dropdown lists to modify the vehicle information Press N X to exit 5 10 4 Reviewing Saved Data The Review button is used with the Thumb Pad to review data files There are two ways to review data files e Manually e Automatically P To review data files manually 1 Select the Review button 2 Use the right c and left e arrows to review data one frame at a time P To automatically scroll data files 1 With the Review button selected press Y a again to display a drop down menu of options Figure 5 45 fate Scroll Sow f an qmen j Figure 5 45 Sample Review scroll menu 2 From the Review menu select an Auto option Auto Scroll Fast automatically scrolls the data at full speed Auto Scroll Slow automatically scrolls the data at half speed 3 Press N X to close the drop down menu 48 Operations Viewing Saved Data 5 10 5 Deleting Saved Files The Delete button lets you remove saved files from memory gt NOTE Factory installed files cannot be deleted To delete files 1 2 3 Select Saved Data gt Data Management Select a file from the list Select Delete from the toolbar A confirmation message displays Figure 5 46 Figure 5 46 Sample Delete file confirmation message To remove the data permanently from memory press Y a or press N X to keep the data and close the dialog box Selected files
29. drop down lists as necessary The drop down list closes automatically once a selection is made 3 Press N X to close the Power Management dialog box Scanner Units The Scanner Units selection is used to change the units of measurement Choose between US Customary or metric units of measure for available data parameters All measurement units return to their default values when the internal batteries are disconnected or different software is selected Table 5 2 Units of measurement defaults and options degrees Celsius C degrees Fahrenheit F Air Pressure including manifold pressure kilopascals kPa inches of mercury Hg kilometers per hour kph miles per hour mph Other Pressures kilopascals kPa pounds per square inch psi P To change a setting 1 Select Utilities gt Tool Setup gt Scanner Units The Scanner Units dialog box displays Figure 5 59 SCA Links Teanporaturo Ohne Piven bP a Figure 5 59 Sample Scanner Units dialog box 2 Select from the drop down lists as necessary The drop down list closes automatically once a selection is made 3 Press N X to close the Scanner Units dialog box 56 Operations gt Utilities Save Data selecting Save Data lets you adjust the amount of data recorded after a trigger point Save Data also lets you set the saving and loading location for all saved files and whether to save image files in bitmap or jpeg format See Setti
30. e 10 Setup button Configures how and where files are saved 11 CF memory indicator Displays the amount of CF card memory available 5 10 1 Identifying Saved Files Saved files have the following characteristics Type identifies the kind of saved data file SC M file saved from the Save Movie option on the toolbar SC S file saved from the Save Frame option on the toolbar SC P file saved from the Snapshot button on the toolbar BMP file saved from the Save Image option on the toolbar JPG tile saved from the Save Image option on the toolbar SPS lt esignates bitmap files saved prior to the 7 2 software update Size is the percentage of available storage space used Date Time is the date and time that the data was saved Year is the vehicle model year Make is the vehicle manufacturer Component is the component tested Condition is for good bad or unknown status options P To exit Data Management Press N X 47 Operations Viewing Saved Data 5 10 2 Loading Saved Files The Load button lets you review saved screen data and print the screen P To load data 1 Select Saved Data gt Data Management The Data Management screen displays 2 Select a file from the list 3 Select LOAD from the upper toolbar P To exit the loaded screen 1 Press N X to return to the Data Management screen 2 Press N X again to return to the main menu 5 10 3 Editing Saved Files The E
31. e 12 NOTE Do not plug the Lighter Power Cable into the DC power input port on the top of the unit Vehicle power must be supplied to the test adapter for the scan tool to communicate with the vehicle To use auxiliary power cables 1 Connect the required test adapter to the data cable 2 Plug the small end of the Lighter Power Cable into the port on the test adapter 3 Plug the large end of the Lighter Power Cable into the socket of the Battery Power Cable 4 Connect the clamps of the Battery Power Cable to the vehicle battery Be sure to observe correct polarity when connecting to the vehicle battery 14 Getting Started 3 4 Installing the Batteries Installing the Batteries The scan tool comes with six alkaline AA batteries For related information see the following sections e Battery Power on page 10 e Power Management on page 55 e Replacing the Batteries on page 64 IMPORTANT Your scan tool will be damaged if the battery polarity is incorrect Refer to the diagram on the rear cover of the scan tool for correct battery polarity P To install the batteries 1 Remove the right handgrip The battery slot is exposed Figure 3 1 Figure 3 1 Battery slot 2 Unscrew the battery cover with a flathead screwdriver and remove the cover 3 Observing proper polarity shown on the back of the scan tool Figure 3 2 install six OL H H tO Oq h 4 JO Figure 3 2 Battery illustration diagram
32. e System Main Menu Options Figure 5 1 Basic scan tool operations 24 Operations Selecting the Manufacturer 5 1 Selecting the Manufacturer Vehicle manufacturers are organized into categories e Previous Vehicles for recently tested vehicles e US Domestic for vehicles produced by US manufacturers e Asian for vehicles produced by Japanese and Korean manufacturers e European for vehicles produced by European manufacturers e Global OBDII for any OBD II EOBD vehicle e OBD Health Check for any OBD II EOBD vehicle e Scanner Demo lets you experience the tool without connecting to a vehicle Each category represents a software database that includes information for a group of manufacturers For example select Asian to test a Nissan even if the model being tested is produced in the United States Vehicle Conn pe m gt Previos Vehicles emm A Manifachirel Asian PO GMT funopean i Ford 10042000 Global 060 Clorpeda 19012085 DBO Health Check Scanoer Dema 1 Scanner function 2 Vehicle Communication menu 3 Submenu Figure 5 2 Scanner main menu software selection P To select the manufacturer 1 From the main menu select Scanner The Vehicle Communication menu displays Figure 5 2 2 Select from the submenus as necessary The database loads then a confirmation screen displays 3 Press Y a to continue 5 2 Identifying the Vehicle After you select the manufacturer you are r
33. e Thumb Pad to highlight an item and the Y a button to select it Easy Scroll lets you use only the Thumb Pad arrows to highlight and select items Easy Scroll works in the following ways e The up b and down d arrows navigate menus 22 Navigation Screen Messages e The right c arrow works like the Y a button to confirm the selection of menu items e The lefte arrow works like the N X button for cancelling exiting and closing menus See Easy Scroll on page 62 for information on activating Easy Scroll 4 4 Screen Messages There are three types of on screen messages e Confirmations e Warnings e Errors P To manage on screen messages e Press Y a or N X as indicated in the message 4 4 1 Confirmation Messages Confirmation messages inform you when you are about to perform an action that cannot be reversed or when an action has been initiated and your confirmation is needed to continue When a user response is not required the message displays briefly before automatically disappearing 4 4 2 Warning Messages Warning messages inform you when completing the selected action may result in an irreversible change or loss of data 4 4 3 Error Messages Error messages inform you when a system or procedural error has occurred Examples of possible errors include e A cable is disconnected e A peripheral such as a printer is powered off e ACompactFlash card is inserted improperly 23 Operations This section
34. e item you highlighted using the Thumb Pad e To answer Yes when a Yes or No choice is given Introduction Connections 2 4 3 Thumb Pad The Thumb Pad moves the highlight allowing vertical and horizontal on screen movement The Thumb Pad is typically used in combination with the Y a and N X buttons 2 4 4 Brightness Contrast Button The Brightness Contrast button opens the dialog box that allows you to adjust the screen for optimum viewing See Adjusting Brightness and Contrast on page 18 for details 2 4 5 S Button The S button can be customized to perform different functions from the Utilities gt Tool Setup menu See S Button on page 59 for details 2 4 6 Power Button The Power button powers on and powers off this scan tool See Powering On the Unit on page 17 and Powering Off the Unit on page 17 for details 2 5 Connections This scan tool uses the following connections Figure 2 3 on page 5 e DC power adapter input e USB port e IR output e Data cable connector 2 5 1 DC Power Input The AC DC power supply provides power to the scan tool through the DC power input on top of the unit Figure 2 3 on page 5 For related information see the following sections e AC DC Power Supply on page 11 e Connecting an AC DC Power Supply on page 16 2 5 2 USB Port This scan tool has a USB port for connecting to a PC Introduction Power Supply 2 5 3 IR Output The IR output i
35. eady to identify the specific vehicle to be tested NOTE The exact procedure varies depending on the manufacturer Screen prompts will guide you through the procedure 25 Operations Selecting a System P To identify a vehicle 1 Once the database loads the first vehicle identification ID screen displays Figure 5 3 Select Year 10th VIN Figure 5 3 Sample Vehicle ID screen 2 Press the up b and down d arrows on the Thumb Pad until the correct choice is shown then press Y a 3 Continue by entering choices and pressing Y a or N X to answer the on screen questions as necessary Once the vehicle identification is complete a Select System menu displays Figure 5 4 5 3 Selecting a System You must select the vehicle control system you wish to test Figure 5 4 P To select a system 1 Press the up b and down d arrows so the cursor is at the system you wish to test 2 Press Y a to select Transmission Antilock Brakes Airbag Transfer Case Figure 5 4 Sample system selection screen 5 4 Connecting to a Vehicle Connection instructions prompt you to connect the scan tool to a vehicle diagnostic connector for testing Figure 5 5 26 Operations Selecting from the System Main Menu Aian 0 Connect OBD II Adapter no key required Location 16 pin connector under left side of dash Press Y Continue Press N Exit eS A E EP A Figure 5 5 Sample connecti
36. en the system Main Menu 8 To begin the demonstration select from any of the menu options example Data Display Codes Menu Functional Tests Troubleshooter NOTE The Demonstration contains actual data captured while driving a 2001 Chevrolet Tahoe Look for the throttle position TP sensor dropout while analyzing the data in Graphing mode 9 To exit the demonstration press N X until you return to the system Main Menu 10 To return to the Main Menu highlight the View button on the upper toolbar and press N X Connecting to Vehicle Power You need the following to connect the scan tool unit to vehicle power e Data cable e Test adapter e Auxiliary power cables see below For related information see the following sections e Data Cable Connector on page 10 e Vehicle Power on page 10 e Connecting to a Vehicle on page 26 To connect to vehicle power 1 Connect one end of the data cable to the data cable connector on top of the scan tool 2 Connect the other end of the data cable to the appropriate test adapter The scan tool displays relevant adapter and key usage for the identified vehicle 3 Connect the test adapter to the vehicle diagnostic connector The scan tool displays the location of the diagnostic connector 4 Turn the ignition on For vehicles that do not supply power through the diagnostic connector you must use the optional auxiliary power cables see Auxiliary Power Cables on pag
37. ened with common computer programs such as Microsoft Paint P To save a movie file 1 Select the Save button from the toolbar A drop down menu displays Figure 5 40 59 1 E e nae a p Ch raar eneee OF miSa deni m ML EEN bl taii j J j l aval ny lisas Dn AL a j m mir y keer i j Lai ZA 130 a0 Figure 5 40 Save button menu 2 Select Save Movie from the drop down menu The Setup Saved Data Notation dialog box displays Figure 5 41 Edf Saved theta Molation are Ada Near lo Corpa man Cantilan Heep Ent es O Bid Figure 5 41 Sample saved data notation box 3 Use the drop down lists to enter vehicle information 4 Select Save to close the dialog box A saving data message displays Once the message clears the file is ready for reviewing P To review a movie file 1 Select the Saved Data button from the main menu 2 Select the Data Management option Figure 5 42 44 Operations Saving Captured Data Figure 5 42 Data Management menu option A list of all saved files displays 3 Select the file that you would like to review Figure 5 43 ta Th ir 1531 User riai 12 wis 1 Lie Pe Wita 4c Lends POOTI BT 19525 Usei 70810217547 L WANI 19 74 Kear POO UIA 0010077 1530 Usera POR ROA IS Baiia 157 Lend POMO Figure 5 43 Sample saved data list NOTE Movie files are saved with a SC M file type designation 4 Select the Review bution to set the data vi
38. er and select Unlock when the parameter menu displays The lock icon disappears and the parameter can be scrolled as before NOTE O Select Unlock All to release all of the locked parameters at once Text View Text view displays parameters as plain text Figure 5 20 REM 2126 TPS A 98 TPS V 3 51 02 BI S51 mV B42 02 B2 51 mv B46 02 B1 52 mv 773 O2 B2 82 mV 660 Figure 5 20 Sample Text view 35 Operations Viewing Data Graphically Graph View The Graph view presents data in line graph format Figure 5 21 1 Maximum value of captured data 2 Current value 3 Minimum value of captured data Figure 5 21 Sample graph screen Parameter Menu In Graph view the scan tool offers a parameter menu Figure 5 22 with the following options e Lock locks the selected parameter into position to compare readings e Unlock unlocks a single parameter e Unlock All unlocks all locked parameters e Auto Scale automatically scales the minimum and maximum values of the selected graph captured within the last 2000 points e Manual Scale manually scales the minimum and maximum values of the selected graph e Scale All automatically scales the minimum and maximum values of all the graphs e Set Trigger Levels specifies automatic screen pausing conditions when Snapshot gt PID Trigger is used e Clear Trigger Levels removes triggering conditions from the selected parameter e Clear All Trigger Le
39. er level Figure 5 26 Sample set trigger levels 5 Adjust the lower trigger level using the up b and down d arrows and press Y a to set it The area between the two trigger levels establishes the triggering condition Any data points that register outside of your set condition trigger the on screen graphing to pause 6 Press Y a if you want to switch between trigger level lines during the setting process 7 When you finish setting your trigger level press N X NOTE Only three PIDs can have trigger levels set at one time but only one of the conditions needs to be satisfied for triggering to occur P To arm PID Triggering 1 From the upper toolbar select Snapshot gt PID Trigger 2 Select from the drop down menu Figure 5 27 PID Trigger begins collecting when a signal outside the set conditions occurs Manual begins collecting the next time the SNAPSHOT button is selected A check mark displays next to the selected menu option Trigger Delay Once the trigger is detected a collecting snapshot dialog box displays Figure 5 28 and data after the trigger detection begins to collect 39 Operations Viewing Data Graphically Cotecting snapshot wait Pr ree stop collecting x tanow ee Figure 5 28 Sample collecting snapshot dialog box The amount of data collected is specified by the After Trigger setting found in Utilities gt Tool Setup gt Save Data You can manually stop the snapshot
40. ewing speed To save a frame file 1 Select the Save button from the toolbar A drop down menu displays Figure 5 40 NOTE The Setup button in the far right corner of the toolbar provides a shortcut to the Save Data menu Utilities gt Tool Setup gt Save Data so you can quickly reconfigure where and how the data is saved See Save Data on page 57 for details 2 Select Save Frame from the menu The Setup Saved Data Notation dialog box displays Figure 5 41 3 Use the drop down lists to enter vehicle information 4 Select Save to close the dialog box A saving data message displays Once the message clears the file is ready for reviewing To review a frame file 1 Select the Saved Data button from the main menu 2 Select the Data Management option Figure 5 42 A list of all saved files displays 3 Select the file that you would like to review Figure 5 43 45 Operations Viewing Saved Data NOTE Frame files are saved with a SC S file type designation P To save an image file 1 Select the Save button from the toolbar A drop down menu displays Figure 5 40 2 Select Save Image from the drop down menu The Saving screen image message displays NOTE The S button can be set to save an image file see S Button on page 59 for details To review an image file 1 Select the Saved Data button from the main menu 2 Select the Data Management option Figure 5 42 3 A list of all sa
41. g power and is turned on e The printer has paper e The infrared output on top of the scan tool is pointed at the infrared input on the printer e The scan tool is less than a few feet from the printer For related information see the following sections e IR Output on page 10 e Setting Up to Print on page 17 e Printing on page 51 What should I do if the unit doesn t respond as expected when I press the Power button An emergency reset button on the back of the unit under the left hand grip will shut down and then restart the unit See Emergency Restart on page 69 for details lf the emergency reset button fails to correct the problem remove all sources of power for at least two minutes then reconnect the power sources and press the Power button Why does my unit shut down unexpectedly Your internal batteries could be low We recommend that you check all power sources See Supplying Power on page 13 for more information 67 Troubleshooting This section addresses issues that may arise when using the scan tool B 1 No Communication Message The screen displays a No Communication Figure B 1 message when the scan tool and the vehicle control module cannot communicate with each other for some reason No communication ls key on Ensure Scanner is connected Wait 15 seconds See Appendix H in the US Domestic vehicle communication software manua Press N Cancel Lae e ears
42. ground helps conserve battery power To select a Color Theme 1 Select Utilities gt Tool Setup gt Color Theme The Color Theme dialog box displays 2 Press Y a to open the drop down list Figure 5 65 Dm Thre Color Thami faa Figure 5 65 Color Theme Menu 3 Select a function from the drop down list 4 Press N X to close the dialog box Scanner View Scanner View sets the default setting for how the data displays Scanner View options include e Text e PID List e Graph e Last Used View See Changing Screen Views on page 33 for additional information P To select a Scanner View 1 Select Utilities gt Tool Setup gt Scanner View The Scanner View dialog box displays 2 Press Y a to display a drop down list Figure 5 66 Figure 5 66 Sample Scanner View menu 3 Select an option from the drop down list and the drop down list closes automatically 4 Press N X to close the Scanner View dialog box 60 Operations Utilities 5 13 2 System Tools The System Tools submenu Figure 5 67 lets you perform system maintenance functions Salines Took Sam Tools Legacy Seleman e Add Program Tow Help Update Scanner Modulo Easy Scroll Syuem Horini Consect ti PE Min yate info Figure 5 67 Sample System Tools submenu System Tool options include e Add Program lets you add optional software e Update Scanner Module When instructed by a Help Desk representative to use lets y
43. he ShopStream Connect software Before installing the software verify your PC meets the following requirements e System Properties Operating system Microsoft Windows 2000 Service Pack 4 Windows XP or Vista The system must be upgraded to Microsoft NET Framework Version 2 Processor Pentium 4 or later or equivalent Memory 256 MB minimum 512 MB recommended e Hard Drive 50 MB free space e CD ROM DVD or DVD ROM drive e USB 2 0 or later e Internet Explorer 6 0 or higher e Internet connection e Adobe Reader software free download at www adobe com products reader A type A B USB cable is also needed to connect the SOLUS scan tool to the PC 70 Downloading and Installing Software Updates Verifying Minimum PC Requirements C 2 1 Verifying PC System Properties Follow the procedures below to check your PC system properties and to determine how much free Space is available on your hard drive P To check your PC system properties 1 On the Desktop right click My Computer to open the menu 2 Select Properties from the menu The System Properties dialog box displays with your system information Figure C 1 Us _ imma A ee Uae al ore Es Ui Js g eT j ed Pore dL Ls rA mi mru Raia 1 System property information 2 Hard drive information Figure C 1 Sample Windows XP System Properties dialog box P To check PC hard drive free space 1 On the Desktop double click My Computer 2 Se
44. he selected information Navigate the information screens as follows a Press the down d arrow to move the highlight from the Print button to the menu b Use the down d and up b arrows to highlight a menu item c Press Y a to select the highlighted menu item The selection now displays in the right field of the screen Figure 5 70 my iiin birta pien Calado i Scared i iiis CE 400141400 11204 1501 5 310040 3040 ELA OA WS ara hae Figure 5 70 Sample System Info screen d Press the right c arrow to move from the menu field to the information field e Use the down d and up b arrows to scroll the information field f Press the left e arrow to return to the menu field 2 Press the N X twice to exit System Info and return to the main menu 63 6 1 gt Maintenance This section covers the following maintenance issues e Cleaning and damage inspection e Battery replacement e Storage tips e Disposal requirements environmental hazards Cleaning and Damage Inspection When using the scan tool make sure to do the following e Before and after each use check the housing wiring and connectors for dirt and damage e Atthe end of each working day clean the scan tool housing wiring and connectors with a clean damp cloth Replacing the Batteries When the AA batteries no longer provide enough charge to power the scan tool use the following procedure to replace them NOTE We recommend con
45. hen using this test instrument There are many variations in procedures techniques tools and parts for servicing vehicles as well as in the skill of the individual doing the work Because of the vast number of test applications and variations in the products that can be tested with this instrument we cannot possibly anticipate or provide advice or safety messages to cover every situation It is the automotive technician s responsibility to be knowledgeable of the system being tested It is essential to use proper service methods and test procedures It is important to perform tests in an appropriate and acceptable manner that does not endanger your safety the safety of others in the work area the equipment being used or the vehicle being tested lt is assumed that the operator has a thorough understanding of vehicle systems before using this product Understanding of these system principles and operating theories is necessary for competent safe and accurate use of this instrument Before using the equipment always refer to and follow the safety messages and applicable test procedures provided by the manufacturer of the vehicle or equipment being tested Use the equipment only as described in this manual Read understand and follow all safety messages and instructions in this manual the accompanying safety manual and on the test equipment Safety Message Conventions Safety messages are provided to help prevent personal injury and equi
46. icon 73 Downloading and Installing Software Updates Downloading Service Upgrades C 4 Downloading Service Upgrades The ShopStream Connect software allows you to download service upgrades directly to your handheld diagnostic tools as well as update its own software The following pages contain a brief description for installing a service upgrade on a handheld tool Detailed procedures for updating the ShopStream Connect software connecting handheld diagnostic tools to the PC and other operations are found in the ShopStream Connect User s Manual The ShopStream Connect User s Manual is available from the Help button on the ShopStream Connect toolbar Figure C 8 El ShopStream Connect File Edit Tools 11 About Shopstream Connect f User s Manual ra Ask 4 Tech Figure C 8 Sample ShopStream Connect help menu C 4 1 Before You Begin Prior to downloading a service upgrade be sure to have the following items on hand e APC with ShopStream Connect software and an internet connection e The AC DC Power Supply for the SOLUS scan tool e A type A B USB cable IMPORTANT An uninterrupted power source to the diagnostic tool is crucial during an upgrade as any loss of power may damage the tool and render it inoperative Therefore use of the AC DC Power Supply is highly recommended Do not rely on partially charged batteries C 4 2 Installing a Service Upgrade Once you have the required items available use the procedure
47. igure 5 24 37 Operations O UP Oo a Viewing Data Graphically Figure 5 24 Sample manually scaling a parameter Use the down d arrow to move the maximum displayed value into position Press Y a to set the selected value Press Y a to scale the minimum value Use the up b arrow to move the maximum displayed value into position Press Y a to set the selected value Press N X to exit manual scale The top and bottom of the graph is now clipped so that only the portion that falls between the selected minimum and maximum values displays P To scale all parameters 1 2 Select a parameter The parameter menu displays Select Scale All The minimum and maximum graph values are reset for all of the parameters P To set trigger levels 1 Select a parameter The parameter menu displays Select Set Trigger Levels The active trigger level line displays as a solid black line together with an on screen position value Figure 5 25 Figure 5 25 Sample active trigger line NOTE O Both an upper and lower trigger level must be set 3 Adjust the upper trigger level using the up b and down d arrows to place the trigger level line where you want it on the PID graph 38 Operations Viewing Data Graphically 4 Press Y a to set the trigger When set the solid black line changes to a dotted line and the position value no longer displays Figure 5 26 1 Upper trigger level 2 Lower trigg
48. ing so will damage the software and prevent your scan tool from operating properly Dimensions Width 11 7 inches 296 4 mm Height 5 4 inches 136 9 mm Depth 2 3 inches 57 4 mm Introduction 2 3 Weight 2 5 lbs 1 134 g Operating Temperature Range 14 to 104 F 10 to 40 C Storage Temperature Range 4 to 149 F 20 to 65 C Batteries 6 1 5V AA The Stand The Stand The scan tool has a built in metal stand attached to the back When the stand Is not in use It is secured to the back of the unit by an integrated casing hook Figure 2 4 on page 6 When extended the stand allows the unit to rest at a 45 angle for hands free viewing Figure 2 5 Figure 2 5 Stand extended The stand can also be extended to a hanging position by pressing the left side towards the right and rotating forward Figure 2 6 Introduction Control Buttons Figure 2 6 Stand in hanging position 2 4 Control Buttons This scan tool has the following control buttons Figure 2 2 on page 5 e No N X button e Yes Y a button e Thumb Pad e Brightness Contrast button e S button e Power button 2 4 1 N X Button The N X button is used to do the following e To exit a menu or program e To close an open list and return to the previous menu e To answer No when a Yes or No choice is given e To return to the main menu 2 4 2 Y a Button The Y a button is used to do the following e To select th
49. inish to close the Update Manager then skip ahead to Step 9 75 Downloading and Installing Software Updates Downloading Service Upgrades Fy ShopStrean Convert Update Manager Shopteam Connect dd n l nd er updates ol SOLUS THI Figure C 12 Sample no updates available screen b If an upgrade is available an updates found message displays Figure C 13 Select Download to begin the upgrade process and continue to Step 8 la ShopStream Comect Update manager The alos updats e avilable for SOLUS TM Vernon 213454 US Soe 1175MBE SOLUS 42 Severe Release 2 Please mbod SOLIS ae endade n oopan To doveicad ihe update cick Tues CATE Le Figure C 13 Sample update available screen NOTE Each service upgrade is unique The time involved will vary and some additional steps may be required Follow any on screen instructions to complete the process 8 When the complete message displays select Finish to close the Update Manager 9 Remove the USB cable to disconnect the tool from the PC 10 Press the Power button on SOLUS to exit Connect to PC mode The upgrade is now downloaded but not installed The installation process automatically begins when SOLUS is powered on SOLUS should automatically reboot after exiting Connect to PC mode If not power on the tool 11 After SOLUS powers on the upgrade installation begins The install may take several minutes and a series of screens tracks the progress Do
50. lect View gt Details Figure C 2 Figure C 2 Sample PC hard drive free space details 71 Downloading and Installing Software Updates Downloading and Installing ShopStream Connect C 3 Downloading and Installing ShopStream Connect Follow the procedure below to download the ShopStream Connect software P To download the software 1 From your PC go to http diagnostics snapon com scc using your Internet browser 2 Locate the ShopStream Connect software download 3 Follow the on screen instructions After downloading follow the procedures below to install the ShopStream Connect software onto your PC P To install the ShopStream Connect software 1 Locate the ShopStream Connect software installer on the PC and double click ShopStreamConnect exe NOTE C Program Files ShopStream Connect is the default download location 2 When the welcome screen displays Figure C 3 select Next habre an Feet CE Lede rl CEOMFECT eke lo Che ira ra Loe Shots Loret 14 Vhs lila etki at hall di Sheep Corea 14 n s compa Us coria Shek Hal Figure C 3 Sample Welcome screen The License Agreement screen displays Figure C 4 3 Highlight I accept the terms of the license agreement and select Next to continue COTS ART LUE ARE ENDT POU EHD D pe READ THE POLL TERS anb CORDIA HATE METALL TRS SUF PAARE PACKA STEALS Ly LOFT aM PACKAGE WLGT AIHER RE THE PERSON WHI ACOLIRED THE HH E LU A ALA ALTHO dr i PERAGA IA
51. media Figure 5 48 Only details for the selected Save to destination display Capacity 121MB Pre ress Y to clo ie Figure 5 48 Sample Info button window 5 10 9 Setting a Destination for Saved Data Use the Setup button to set the destination for saved files Figure 5 49 Figure 5 49 Sample Save Data dialog box P To change the destination for saved files 1 Select Saved Data gt Data Management The Data Management screen displays 50 Operations Printing 2 Select the Setup button The Save Data dialog box displays 3 Select the My data field 4 Select an option from the drop down list The drop down list closes automatically 5 Press N X to close the Save Data dialog box The checkbox for the CF slot you selected is checked Figure 5 50 Figure 5 50 CF slot indicator checked 5 11 Printing The Print button lets you print the displayed screen The following print options may be available e Full Screen print only what is visible on the screen e Full PID List prints the entire list of parameters e Full Codes List prints the list of codes in vehicle memory when viewing codes P To print 1 Verify that your printer and scan tool are set up properly for printing See Setting Up to Print on page 17 for details 2 Point the IR output on the top of the scan tool at the IR receiver on your printer 3 Select Print gt print option Figure 5 51 Figure 5 51 Sample Print
52. memory e The main body displays menus and test data e Four LED indicators show certain engine operating conditions that vary by manufacturer 2126 TPS A 98 TPS V 3 51 02 B1 51 mV 842 2 02 B2 51 mV B46 O2 B1 52 mv 773 02 B2 52 mV 660 NJ PW Bl ms a l Figure 4 1 Sample Text screen layout 1 Upper toolbar 2 Main body 3 LED indicators Figure 4 2 Sample Graph Screen layout 1 Upper toolbar 2 Buffer bar 3 Main body 19 Navigation Screen Layout 4 1 1 Upper Toolbar The upper toolbar Figure 4 3 and Figure 4 4 controls vary depending on the mode and stage of operations Table 4 1 Mis 10 Em assi Figure 4 3 Sample upper toolbar Text view Figure 4 4 Sample upper toolbar Graph view Table 4 1 Upper toolbar controls O Description Lets you make digital amplitude measurements of graph data Zoom m Lets you change the magnification of the data or pick the EEA number of PIDs displayed on screen in the PID List view Snapshot ATTE Lets you capture a data recording using the PID Trigger or a E manual snapshot Save 7 Lets you store scanned vehicle data or save the current bm screen in memory Print a Lets you print the displayed screen or a list of the current parameter values Offers a shortcuts to Custom Setup Save Data and Custom Data List Custom Setup opens the Scanner Units dialog box Tools E which lets you select how certain data values display Save Data opens
53. nect an AC DC power supply 1 Plug the 2 5 mm end of the AC DC power supply cord into the DC power adapter input on the top of your scan tool Figure 3 3 Figure 3 3 DC power supply input 2 Plug the other end of the power adapter into an appropriate wall socket 16 Getting Started 3 6 gt 3 7 vo y 3 8 gt Powering On the Unit Powering On the Unit When a master storage CF card is installed and power is supplied power on your scan tool To power on the scan tool e Press the Power button Figure 2 2 on page 5 The unit beeps and the main menu screen displays after a few seconds Setting Up to Print This scan tool prints wirelessly from infrared IR enabled PCL 3 printers Before you can use the PRINT button in the upper toolbar you must do the following 1 Set up the printer 2 Configure the scan tool to print To set up the printer e Refer to your printer s documentation for powering and paper loading instructions To configure the scan tool to print e Selecta printer manufacturer and port from the UTILITIES gt Tool Setup gt Printer dialog box See Printer on page 57 for details Connecting to a Computer Connecting your scan tool to a computer for file sharing requires the use of the optional ShopStream Connect software ShopStream Connect is a free software program that can be downloaded from the Internet at software snapon com Powering Off the Unit Use the Power
54. necting an alternate power source to the scan tool while changing batteries to retain the clock and custom settings See Power Supply on page 10 for options To replace the batteries 1 Remove the right handgrip The battery slot is exposed Figure 6 1 Figure 6 1 Battery slot 2 Unscrew the battery cover with a flathead screwdriver and remove the cover 64 Maintenance 6 3 6 4 Storage Tips 3 Observing proper polarity shown on the back of the scan tool install six AA batteries IMPORTANT Your scan tool will be damaged if the battery polarity is incorrect Refer to the diagram on the rear cover of the scan tool for correct battery polarity 4 Replace the cover and tighten the screw 5 Replace the handgrip Storage Tips When storing your scan tool remember the following e Always turn the scan tool off See Powering Off the Unit on page 17 for details e Keep in mind the storage temperature range See Technical Specifications on page 6 for additional information Disposing of the Batteries Always dispose of materials according to local regulations 65 A 1 A 2 A 3 Frequently Asked Questions The following frequently asked questions provide solutions to common problems e When first turn on the scan tool why does it beep but nothing appears on screen on page 66 e Can I use my other Snap on test adapters with this scan tool on page 66 e Why do my b
55. ng Scanner mode 32 F Freeze Frame Failure Records 29 frequently asked questions 66 functional tests 30 G Generic Functions 31 getting started 13 graphing data Graph mode 36 50 parameter menu 36 H handgrips 5 removing 15 64 69 hanging position See stand identifying a test vehicle 24 25 information tests 30 Index infrared IR port location 5 inspecting unit for damage 64 installing batteries 15 internal batteries See AA batteries L LCD screen 5 LED indicators 19 Legacy Software 61 lighter power cable See auxiliary power cables locking a parameter 34 locking data parameters 36 main body 22 maintenance tips 64 making selections 22 manual conventions description 1 notes 2 Manual scale 37 manuals software 3 manufacturer selecting 25 manufacturer selection vehicle 24 N navigating 19 O operating temperature range 7 operations 24 connecting to a vehicle 24 26 identifying a test vehicle 24 25 selecting a system to test 24 26 selecting software 24 selecting tests 24 27 optional accessories 12 P parameter menu 36 clear all trigger levels 36 clear trigger levels 36 lock 36 scale 36 set trigger levels 36 parameters clearing data 34 locking 34 Pause Play button See upper toolbar pausing data 34 41 Personality Key 68 PID triggering 39 Play button See upper toolbar Power button See buttons power cables See auxiliary power cables Power Management 55 power o
56. ng a Destination for Saved Data on page 50 Use the procedure below to adjust saving preferences To adjust saving preferences 1 From the main menu select Utilities gt Tool Setup gt Save Data The Save Data dialog box displays Figure 5 60 T Afii Tiggor ista CF 2 Filo lype LIPEG Figure 5 60 Sample Save Data dialog box 2 Select from the drop down lists as necessary After Trigger determines how much new data is collected At the default setting 30 30 percent of the saved file will be newly collected data and 70 percent will be retrieved from data stored in the buffer My data determines which CF card slot will be used to store saved data The drop down list closes automatically once a selection is made 3 Press N X to close the Save Data dialog box NOTE The Save Data dialog box can also be accessed from the Setup menu on the saved data management screen Printer Select Printer to check the printer compatibility status Your scan tool supports infrared IR printing to PCL 3 Printer Command Language Level 3 printers such as the Hewlett Packard HP PCL 3 standard which supports some HP deskjet and inkjet printers color and black amp white Contact the Hewlett Packard Development Company to see if your printer supports the PCL 3 standard NOTE There are several aftermarket IR print adapters that will extend the printer compatibility of your scan tool To check the printer compatibilit
57. ng speed which is the transmission speed of the ECM Auto Scroll Slow automatically advances data in a continuous loop at half speed 4 Press N X to deactivate the Review button 5 8 3 Clearing the Data Buffer The Clear button on the toolbar erases all of the data in the buffer A confirmation screen displays when the Clear button is selected New data begins saving after the buffer has been cleared 5 8 4 Sorting the Data The Sort button on the toolbar allows you to arrange the parameter list three ways e Factory Sort in the order transmitted by the electronic control module ECM e A Z Sort in alphabetical ascending order e Z A Sort in alphabetical descending order P To sort the data list 1 Select the Sort button on the upper toolbar 2 Highlight an option on the drop down menu Figure 5 34 T Sad 1950 Figure 5 34 Sample sort drop down menu 3 Press Y a to sort NOTE Any locked parameters are unlocked whenever a selection is made from the Sort button 5 8 5 Using Cursors When data is paused in Graph view the Cursor button displays on the upper toolbar Figure 5 35 which allows you to view digital amplitude measurements of frozen data Figure 5 35 Sample paused screen with Cursors available 42 Operations Viewing Data Graphically P To use the Cursor 1 Select the Pause button 2 Select the Cursor button Cursor lines display Figure 5 36 The value where the cursor line inte
58. not press any buttons or disrupt power during the installation When the main menu displays the installation is complete and your SOLUS scan tool is ready for use 76 Index AA batteries installing 15 replacing 64 technical specifications 7 time date and custom settings 10 AC power adapter 11 adapters See test adapters Auto scale 37 auxiliary power cables battery power cable 12 lighter power cable 12 vehicle power 10 14 B batteries See AA batteries battery cover removing 15 64 battery power cable See auxiliary power cables brightness contrast 5 18 See also buttons buffer bar 19 21 buttons 5 8 cables 11 casing hook 6 changing screen views 33 38 See also upper toolbar cleaning the unit 64 clearing codes 29 clearing data 42 Codes Menu 28 30 Color Theme 60 CompactFlash cards Slot locations 5 slot technical specs 6 component tests 30 confirmation messages 23 Connect to PC 62 connecting to a vehicle 24 26 connecting to vehicle power 14 Custom Setup 52 customizing a data list 53 D damage inspection 64 data cable 11 See also power supply data cable connector 5 10 data cable extension accessory 12 Data Display 28 data parameters customizing list 53 displaying 28 Graph views 36 pausing 41 PID List view 33 reviewing 34 Text view 35 data storage CF card 6 Date 58 DC power jack AC adapter 9 location 5 disposal requirements 64 DTC status 29 E Easy Scroll 22 62 error messages 23 exiti
59. on instruction screen Follow the on screen connection instructions then press Y a to open the system Main Menu 5 5 Selecting from the System Main Menu Depending on the vehicle a number of options may be available on the system main menu Figure 5 6 See Using the Scanner Functions on page 27 Main Menu Engine Data Display Codes Menu Functional Tests Generic Functions Troubleshooter Figure 5 6 Sample system main menu 5 6 Using the Scanner Functions System main menu options vary by make and model and may include the following Data or Data Display displays data parameter information from the vehicle control module selecting may open a submenu of viewing options Codes or Codes Menu displays diagnostic trouble code DTC records from the vehicle control module selecting may open a submenu of viewing options Service Codes performs self tests and displays codes after performing these tests Functional Tests provides specific subsystem and component tests The tests vary depending on the manufacturer and model Actuator Tests similar to functional tests these tests check the operation of certain actuators such as solenoid valves and relays System Tests provides specific subsystem testing Generic Functions accesses Generic OBD II functions 1996 and newer vehicles only Troubleshooter provides step by step procedures integrating parameter data and retrieving trouble codes when appropri
60. ou update the Scanner module files e System Restore lets you reinstall your system software 5 13 3 Legacy Software The Legacy Software runs your scan tool using an older version of the operating system software It is used to diagnose older vehicles that are not covered in the current database Legacy Software also provides an alternate method of connecting to a vehicle when communication problems are encountered 5 13 4 Tool Help Tool Help provides general operation and navigation from this manual P To use Tool Help 1 Select Utilities gt Tool Help The Tool Help screen displays Figure 5 68 a y amaan About Help E FALLO Ora AA Mia he piem dinori ee Were Deiat mid Coa aj Haj hija per Bl EPS gel iras i pira Hara Or praia p i Te Birger Por nine ena m ni pil alos piu bo eth Pp ee ed borda win fw ayes Geel Woe eon aol each Mud y io ee a Ebi PUNA Oper Mia ET ard pe Re pe o Dia ira Troubielcering edad desd are terra oy Pep pred PO re A ri ie Figure 5 68 Sample Tool Help screen 2 Press the down d arrow to move the highlight to the Contents frame 61 Operations Utilities 3 Select a topic in the Contents frame The topic text displays in the right frame 4 Press the right c arrow to move screen focus to the right frame and press the up b and down d arrows as needed to scroll through additional text 5 Press the left e arrow to return to the Contents frame P To exit Tool Help e
61. peg image which can be opened using standard Internet browsers or graphics applications This feature works anywhere in scan tool operations Freeze Run works as the Pause Play button when viewing data in the Graphs or PID List views See Pausing Data on page 41 for details Save Frame works as the Save Frame selection from the Save button in the upper toolbar when this option is available See Saving Captured Data on page 44 for details Print List works like the Full PID List selection from the Print button in the upper toolbar See Printing on page 51 for details Print Page works like the Full Screen selection from the Print button in the upper toolbar See Printing on page 51 for details S Button Popup opens the menu when the button is pressed so you can quickly select from any of the available functions NOTE The S button can only perform print functions when the Print button is visible in the upper toolbar P To assign a function to the S button 1 Select Utilities gt Tool Setup gt S Button The S Button dialog box displays Press Y a to open the drop down list Figure 5 64 Funci n Save Image a a f Sao Frome Figure 5 64 Sample S Button dialog box Select a function from the drop down list 59 Operations Utilities 4 Press N X to close the dialog box Color Theme Color Theme lets you select a black or white background for the screen Using the black back
62. pment damage All safety messages are introduced by a signal word indicating the hazard level Indicates an imminently hazardous situation which if not avoided will result in death or serious injury to the operator or to bystanders Indicates a potentially hazardous situation which if not avoided could result in death or serious injury to the operator or to bystanders Indicates a potentially hazardous situation which if not avoided may result in moderate or minor injury to the operator or to bystanders Safety Information Important Safety Instructions Safety messages contain three different type styles e Normal type states the hazard e Bold type states how to avoid the hazard e ltalic type states the possible consequences of not avoiding the hazard An icon when present gives a graphical description of the potential hazard Example Risk of unexpected vehicle movement A e Block drive wheels before performing a test with engine running A moving vehicle can cause injury Important Safety Instructions For a complete list of safety messages refer to the accompanying safety information SAVE THESE INSTRUCTIONS Table of Contents Sale INTO MA OM ri ina iii Table Of COM Sunrise aia v Chapter 1 Using This Manual ssctcnsicnriin is 1 Alo nn A Oa A 1 elo A o gg A O 1 gt RR ee eee ee 1 TENMINOIO IV iia A 2 Notes and Important Messages cccooccccccnnnccoconoconococonncoconnnonnnnnnonannnonnrnnonannnonannn
63. ptions 17 power supply connecting to 13 16 connecting to vehicle power 14 types 10 11 powering up the unit 17 Printer 57 printer setup 17 printing 51 R replacing the batteries See AA batteries reset tests 30 restarting 69 review PID 34 Run 62 S Button 59 S button 9 location 5 See also Utilities Safety ili iv safety information iii message conventions ili safety messages iii iv Save Data 57 Saved Data capturing 44 copying and moving 49 deleting files 49 identifying files 47 loading 48 reviewing 48 viewing 46 saved data 46 50 saving data 44 46 saving preferences adjusting 57 Scale all 38 scanner button 21 Scanner mode exiting 32 power options unavailable 17 Scanner Units 56 Scanner units 52 53 Scanner View 60 screen layout 19 screen messages 23 Index selecting a system to test 24 26 selecting tests 24 selecting the manufacturer 25 set trigger levels 38 39 ShopStream Connect 17 shutting down the unit 9 17 software exiting 31 selecting 24 Troubleshooter 4 Vehicle Communication 4 software manuals 3 sorting data 42 stand 6 7 8 storage temperature range 7 storage tips 65 subsystem tests 30 supplying power See power supply system CF card 6 System Info 63 system information displaying 63 System Main Menu 27 system tests 30 System Tools 61 T technical specifications 6 temperature range specifications 7 terminating vehicle communication 31 test adapters 11 14 68 tests component
64. rap ically ad a eet Ra eee A a 33 Changing Screen VIEW Ss a ec ic 33 Pausa Dalias ads 41 Gleahing the Data Bulnes 42 e eae teh it alec niece 42 TUES ae 170 e Saito 42 USINO ZOO Misuri dida 43 SAVING Captured Deo tadente dee 44 VIeWwhg Saved Data las 46 dsntiyind SAV EC RIGS seuiteverese te taeeeenteat ae ty Wie west a 47 Loading Saved Files ccccoonnnccoconccnccconcnncnnoncnnnnoncnnnonnnnnnnnnnnnnnnonnncnnonnnnnnnrnnnrnnnonanennonnnnanos 48 Eding Saved les A eee 48 Reviewing Saved Data ccccceccccccssscccceeeeceeeeeseceecaeuceeeeeseeceeseeeeeeseeaeceessaeeeessaeeeeesaeeeeesaaeeeees 48 Deleting Saved rl a ta eaten te tyes tee tied alee A 49 Copying and Moving Saved Data opsiener a a aa a a 49 sel ctina All PICS aia il 50 Viewing Saved Data INFOrmation cccccccssecceeeseeeeeeceeeeeeeeeeeeeeeseeeeeeeesaeeeeeseeeeeessaaeeesesaess 50 Setting a Destination for Saved Data cccoonnnccoccconccccccnnnccnnncncnnonennnonancnnnononnnnnnnanennnonannnnnnnns 50 vi Table of Contents A A A AE tinea cenAviNat ema tadelanalNatats wane 51 TOOIS BUON sar oia 51 CUSTOM SEU a net aden eee 52 Se Dal inicios 53 Custom Data ist alo cl ES 53 Er AA Pe A 54 UTILES A eet ae ite o a 54 so PO A ON 55 SA AA ni E 61 E week a 61 O Acad 61 PP ON 62 A e O en 62 A Guero daca a ae Aue neh ean eee 62 Sn bases seasdcenansecdacncuonteteaaneace sete maecamanneete 63 Chapter Gr Waiter ane acoso sa aces cie 64 Cleaning and Damage INS
65. rections of the Thumb Pad Example e Press the down d arrow Using This Manual 1 1 3 1 1 4 Conventions Terminology The term select means highlighting a button or menu item using the Thumb Pad and pressing the Y a button to confirm the selection Example e Select Reset The above statement abbreviates the following procedure 1 Navigate to and highlight the Reset button 2 Press the Y a buiton Notes and Important Messages The following messages are used Notes A NOTE provides helpful information such as additional explanations tips and comments Example NOTE For additional information refer to Important IMPORTANT indicates a situation which if not avoided may result in damage to the test equipment or vehicle Example IMPORTANT Do not force the CompactFlash card into the slot 1 1 5 Procedures An arrow icon indicates a procedure Example P To change screen views 1 Select the View button The drop down menu displays 2 Select an option from the menu The screen layout changes to the format you selected Using This Manual Additional Manuals 1 2 Additional Manuals This tool works in conjunction with other software products which have their own manuals See the appropriate manual for information regarding these products 1 3 Tool Help Tool Help which contains reference and procedural information found in this manual is available on the scan tool
66. rsects the data displays above the cursor line bey I Wh Mt nE An Figure 5 36 Sample cursors on paused data 3 Press the left e and right c arrows to move the cursor 4 Press N X to exit the Cursor mode 5 8 6 Using Zoom The Zoom button lets you choose the number of parameters that display on screen when used in the PID List view Figure 5 37 and lets you choose different levels of magnification when used in the Graph view Figure 5 38 Figure 5 38 Sample Graph Zoom options When viewing paused data a Zoom Out selection is available Figure 5 39 Figure 5 39 Sample Zoom options on paused data Select Zoom Out and all of the data in the buffer displays on the graphs 43 Operations Saving Captured Data 5 9 Saving Captured Data The scan tool provides multiple options for saving and reviewing captured data e Save Movie This feature allows you to save up to 2000 frames of data buffered data plus data transmitted after triggering for each available parameter Files can be saved from the Text PID and Graph views but can only be replayed in the Graph view e Save Frame This feature allows you to save up to 512 frames of buffered data data held in scan tool memory for each parameter Pages can be saved from the Text PID and Graph views but can only be replayed in the Graph view e Save Image This feature allows you to capture a single screen as an image Image files can be op
67. s for printing data For related information see the following sections Setting Up to Print on page 17 Printing on page 51 2 5 4 Data Cable Connector The connector on the data cable fits to adapters that connect the scan tool to a vehicle for testing For related information see the following sections Cables on page 11 Connecting to Vehicle Power on page 14 2 6 Power Supply This scan tool can receive power from three sources e Vehicle power Battery power AC DC power supply For related information see Supplying Power on page 13 2 6 1 Vehicle Power This scan tool can receive 12V vehicle power via the data cable either by itself or in conjunction with the auxiliary power cables included with this scan tool For related information see the following sections Data Cable Connector on page 10 Cables on page 11 Connecting to Vehicle Power on page 14 2 6 2 Battery Power This scan tool can receive power from six internal AA batteries which maintain the time date and other custom settings but should notbe the primary source of power Vehicle power should be the primary source of power during testing For related information see the following sections 10 Introduction Cables e Installing the Batteries on page 15 e Power Management on page 55 e Replacing the Batteries on page 64 2 6 3 AC DC Power Supply This scan tool can be powere
68. s of non continuous OBD II EOBD monitors e Mode 9 Calib ID displays the calibration identification numbers of the vehicle ECMs e Mode 9 CVN displays the calibration verification numbers of the vehicle ECM e Mode 9 VIN displays the vehicle identification number 5 7 Terminating Vehicle Communication Once you have established communication with a vehicle you must terminate communication with the vehicle control module in order to safely shut down the scan tool Use the following procedures to terminate correctly IMPORTANT Damage to the vehicle may occur if communication is abruptly terminated P To terminate communication from a manufacturer or Global OBD II database e Press N X until you reach the main menu Figure 5 13 A stopping communication message appears briefly before the main menu displays 31 Operations Terminating Vehicle Communication Main Menu Engine Dat a Disp lay Codes Menu Functional Tests Generic Functions Troubleshooter Figure 5 13 Sample Software Confirmation screen P To terminate communication using Legacy Software 1 Press N X until you reach the main menu 2 Select Other Systems Figure 5 14 MAIN MENU GM ENGINE OTHER SYSTEMS YC ODES E DATA AND ROAD TEST FUNCTIONAL TESTS CUSTOM SETUP Figure 5 14 Sample Legacy Software main menu 3 When prompted to confirm your selection press Y a 4 GM only Select ABS Exit amp Re ID 5 7 1 Exiting Scanner Mode
69. the Save Data dialog box that lets you configure how data is saved Custom Data List lets you select which parameters are displayed 20 Navigation Screen Layout Scanner Button When the Scanner button is selected the background of the main body turns white indicating that the Text view is active Figure 4 5 The up b and down d arrows and the Y a and N X buttons are used for screen navigation Codes Menu Functional Tests Generic Functions Troubleshooter Figure 4 5 Active Scanner screen When you select a different button from the upper toolbar using the left e and right c arrows in Text view the background of the main body turns gray indicating the screen is inactive Figure 4 6 See Terminating Vehicle Communication on page 31 for more information Figure 4 6 Inactive Scanner screen 4 1 2 Buffer Bar The buffer bar displays in Graph and PID List modes and indicates the amount of data the scan tool is holding in temporary storage When a snapshot Is taken or a save option is selected the scan tool retrieves some of this buffered data captures data at the trigger point and records additional data after the trigger point This gives you a complete picture of what was happening before the fact what occurred at the trigger point and what happened after the fact As data collects the buffer bar fills from left to right across the screen A full buffer is indicated by a flashing vertical line at the right end
70. the scan tool e Connect to vehicle power e Install batteries e Connect to an AC adapter For related information see Power Supply on page 10 NOTE To conserve batteries we recommend always powering the unit from vehicle power or from the AC adapter The internal battteries are not intended to be used as the primary power source The batteries are intended to maintain the time date and custom settings They also power the unit during the vehicle identification process Demonstration Mode The scan tool contains programs to demonstrate scan tool test capabilities without actually connecting to a vehicle A sample vehicle with mock test results is provided to help you become familiar with menus navigation and basic operations To use the demonstration 1 Connect the plug end of the AC DC power supply to a wall socket and connect the jack end to the DC Power Supply Input port on the tool 2 Press the Power button to turn the scan tool on 3 From the Scanner menu select Vehicle Comm gt Scanner Demo gt Y a 4 Press Y a to open the GM Database A series of VIN and vehicle equipment requests display 5 Press Y a to accept the default setting for each screen request until you reach the Select System menu 6 Highlight any of the systems on the menu and Press Y a to select The vehicle connection message displays 13 Getting Started 3 3 gt Connecting to Vehicle Power 7 Press Y a to confirm and op
71. tton on the back of the unit Figure B 2 Figure B 2 Emergency restart button location 3 Gently insert a toothpick or some other non metallic item into the opening and depress the emergency restart button slot The unit restarts 69 Downloading and Installing Software Updates Following are instructions for downloading software updates from the internet and installing the updates onto the SOLUS scan tool C 1 Check for Service Upgrades Before Use To download and install software service upgrades you need a personal computer PC running ShopStream Connect software which is a free downloadable program Improved versions of the operating system software for your handheld diagnostic tool periodically become available at no cost to you These service upgrades which are the result of an ongoing research and development program are available through the internet It is important to check for available upgrades before using your diagnostic tool for the first time and on a regular basis after that to ensure you have the latest version of the software Following are procedures for e Verifying your PC meets the minimum requirements for ShopStream Connect software e Downloading and Installing ShopStream Connect software on your PC e Downloading service upgrades to your SOLUS scan tool C 2 Verifying Minimum PC Requirements IMPORTANT If your PC does not meet the minimum requirements do not attempt to install t
72. uare inch psi P To change a setting 1 On the upper toolbar select Tools gt Custom Setup The Scanner Units dialog box displays Figure 5 59 52 Operations Tools Button Caw Links Teanparadunn pee ieee nce IA Alr Presa ifa t Piven Era Figure 5 53 Sample Scanner Units Menu 2 Use right c and lefte arrows to move between measurements press Y a to open a dropdown menu for the item to be changed 3 Select the desired measurement and the dropdown closes 4 Press N X to confirm your selections and return to the Tools Setup menu 5 12 2 Save Data Selecting Save Data from the dropdown menu opens the Save Data dialog box which allows you to select where and how data is saved Refer to Setting a Destination for Saved Data on page 50 for details 5 12 3 Custom Data List The Custom Data List selection which is used to select specific data parameters to display is only available in the Text view mode This allows you to focus on any suspicious or symptom specific data parameters and may allow for a faster display update rate Custom Data List selections are retained in the tool memory until a new vehicle ID is entered or another vehicle control system is selected for testing NOTE If a parameter is not selected for display in the Custom Data List it will not be displayed when you enter Troubleshooter P To select a custom data list 1 On the upper toolbar select Custom Data List The
73. uble codes DTCs stored in the selected electronic control module ECM Selecting opens a submenu of DTC viewing options on some models Submenu options allow you to view more detailed DTC information Clear Codes The scan tool clears trouble codes from the control module memory on some vehicles If this function is not available on the test vehicle Clear Codes does not appear as a menu option Freeze Frame Failure Records This selection displays the DTC that was set along with corresponding data when the ECM commanded the malfunction indicator lamp MIL to turn on DTC Status This selection allows you to see if a particular DTC caused the MIL to turn on To check DTC status 1 Select DTC Status from the Codes Menu The DTC Status screen displays with the cursor at the second character of the code Figure 5 9 rfl 100 DTC Status Scroll In Desired Trouble Code To Test te BOOOO Figure 5 9 Sample DTC Status entry screen Use the up b and down d arrows to enter the second character Press Y a and the cursor moves to the third character Use the up b and down d arrows to enter the third character Press Y a and the cursor moves to the fourth character Use the up b and down d arrows to enter the fourth character Press Y a and the cursor moves to the fifth character Use the up b and down d arrows to enter the fifth character Press Y a and the status of the selected DTC displays Figure 5 10
74. use button viewing live screen data When the Pause button is selected it changes to the Play button Figure 5 32 which resumes data collection A frame counter now displays on the buffer bar and a vertical line now appears on the graphs at the point where the data collection was paused Figure 5 32 Play button viewing paused screen data The Review button on the toolbar becomes active when data collection is paused and the position indicator located just below the toolbar displays The Review button allows you to scroll through and review frames of data P To review paused data 1 Select the Review button The Review button changes color to indicate it is selected 2 Navigate through the data using the up b and down d arrows on the thumb pad a Up b moves you forward one frame at a time b Down d moves you backward one frame at a time Scroll options are also available for reviewing the data 3 With the Review button active press Y a to change scroll options A drop down menu displays Figure 5 33 Manual Sere Ti faite Seroll Faw Aube Scroll Sima EP Ti mN TWE 14367 Figure 5 33 Sample Scroll options menu The following choices are available Manual Scroll use the up b and down d arrows to move through the data this is the default setting 41 Operations Viewing Data Graphically Auto Scroll Fast automatically advances data in a continuous loop at normal speed This is the recordi
75. ved files displays 4 Select the file that you would like to review NOTE Image files are saved with either a BMP or JPG file type designation Viewing Saved Data Use the Saved Data button to access the Data Management screen option The Data Management screen lets you manage your scan tool memory and your saved files Figure 5 44 11 1 b E A A Four take Component Condition E ALS Meda FAA E Herda POO ah DOS 19 00 landy POTASA rT 1439 A TONA DAA 145 A E 04 00 77 1458 Usan FOOD Figure 5 44 Sample Data Management screen 1 Saved data files The saved files available depend on the CF Slot destination selected in the Setup menu 2 Load button Opens the saved file selected 46 Operations Viewing Saved Data 3 CF Slot indicators Displays which CF Slot is selected in Setup The left icon is CF Slot 2 and the right icon is CF Slot 1 The CF Slot 2 icon will be crossed out if there is no card in the slot when CF Slot 2 is the selected destination 4 Edit button Lets you edit data notations for selected files 5 Delete button Erases the selected file s from storage memory 6 Copy button Copies the selected file s from one CF slot to the other 7 Move button Moves the selected file s from one CF slot to the other 8 Select All button Selects all files 9 Info information button Displays the number of files saved and the amount of memory used and availabl
76. vels removes triggering conditions from all parameters simultaneously Es fh WNN ti apa mi Figure 5 22 Sample parameter menu P To lock a parameter 1 From the upper toolbar press the down d arrow The highlight moves to the first parameter graph 2 Select the parameter you want to lock The parameter menu displays 36 Operations Viewing Data Graphically 3 Select Lock A lock icon displays Figure 5 21 The locked graph will not move when you scroll through the remaining graphs AAE r e e ormsn Figure 5 23 Lock icon indicating a locked parameter 4 Scroll other parameters into place to compare readings P To unlock a parameter 1 Select the locked parameter The parameter menu displays 2 Select Unlock The lock icon disappears and the parameter can be scrolled as before P To unlock all parameters 1 When a PID is locked on screen select any parameter The parameter menu displays 2 Select Unlock All All of the lock icons disappear and all of the locked parameters can now be scrolled P To scale a parameter 1 Select a parameter The parameter menu displays 2 Select Auto Scale The minimum and maximum graph values are reset for the selected parameter P To manually scale a parameter 1 Select a parameter The parameter menu displays 2 Select Manual Scale A line displays across the top of the graph along with a box that displays the maximum recorded value F
77. y status 1 Select Utilities gt Tool Setup gt Printer The Printer dialog box displays 57 Operations Utilities 2 Select from the drop down lists as necessary Figure 5 61 Figure 5 61 Sample Printer dialog box 3 Press N X to close the Printer dialog box Date Selecting Date lets you set the date that displays in the Saved Data properties P To set the date 1 Select Utilities gt Tool Setup gt Date The Date dialog box displays 2 Select the Day Month Year or Style field A drop down list displays Figure 5 62 Figure 5 62 Sample Date dialog box 3 Select an option from the drop down list The drop down list closes automatically 4 Press N X to close the Date dialog box Time Selecting Time lets you set the time that displays in the Saved Data properties P To set the time on the system 1 Select Utilities gt Tool Setup gt Time The Time dialog box displays Figure 5 63 58 Operations Utilities Figure 5 63 Sample Time dialog box 2 Select the Hour Minutes or 12 24 field A drop down list displays 3 Select an option from the drop down list The drop down list closes automatically 4 Press N X to close the Time dialog box S Button Selecting S Button allows you to change the functionality of the S button Possible function assignments include Save Image is the default and takes a snapshot of the current screen The snapshot is saved as either a bitmap or a j

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