Trinasmart Installation Manual-20120827.indd
Contents
1. IEC EN60529 Degrees of Protection Provided by the Enclosure IP Code The enclosure meets or exceeds IP65 and NEMA 3R classification FCC Compliance This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to correct the interference by one or more of the following measures e Reorient or relocate the receiving antenna Increase the separation between the equipment and the receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected e Consult the dealer or an experienced radio TV technician for help This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may2. Jose CA 95112 USA T 1 800 696 7114 F 1 800 696 0166 E usa trinasolar com T Optimized by Tigo energy
3. Sensor Installation Optional If additional sensors are required for the project for measuring light intensity back panel temperature string current or voltage these accessories may be ordered with the Trinasmart System at the time of purchase The sensor accessories are powered RS 485 devices and are connected through the same RS 485 cable that connects the Gateway Install pyranometer thermocouple s or current voltage sensors within the array as desired Place the Sensor Box in close proximity to the sensor s within the array The Sensor Box is provided with a module frame mounting bracket if frame mounting is desired and appropriate The sensor boxes are connected in series identical to that of a multi gateway system see Multi Gateway Systems for information on how to connect sensor boxes to the RS 485 chain Be sure to install them before the final terminated Gateway in the circuit Trinasolor Installation a 6 3 T 2 gt qe WY ge Cc 5551 5 oo Trinasolar Installation and Safety Manual Trinasmart 2 6 Placement of the Caution Labels Included with the system documentation are three labels which are essential to indicate that the PV system contains the Trinasmart Optimizer system with the PV Safe feature and proper precautions are taken during the operation of the project DC Disconnect Label contains the PV Safe logo and states WARNING Press PV
4. Trinasmart PRODUCT DESCRIPTION For residential commercial and utility scale photovoltaic solar arrays the Trinasmart Optimizer System optimizes power output per module The Trinasmart solution also delivers module level data for operational management and performance monitoring In well designed large scale systems Trinasmart Optimizer systems will return up to 8 incremental power output while in residential or commercial systems with partial shading the system can return up to 20 additional energy throughout the life of the system The product s low part count and small footprint has been designed to minimize cost and enhance the reliability of photovoltaic projects Tigo Energy System Architecture Trinasmart J Box Trinasmart Hi BB 1 at each panel Software for Active internet System Management gt Gateway f i Trinasmart Management Unit Inverter Trinasolor Installation and Safety Manual Trinasmart TRINASMART S PV SAFE FEATURE When preparing for an installation check the front panel of the Trinasmart Management Unit MMU for the PV Safe logo This is an indicator that the system is equipped with the advanced safety feature By pressing the PV Safe button on the Management Unit or activating the feature from the web based console the Trinasmart Module Optimizers will attempt to stop voltage from passing to the PV wiring between the Module Optimizer and the inverter Trinasmart PV Saf
5. cause undesired operation Changes or modifications not expressly approved by the party responsible for compliance may void the user s authority to operate the equipment 7 Trinasolor Installation and Safety Manual Trinasmart TECHNICAL SPECIFICATIONS MECHANICAL DATA Solar Cells Multicrystalline 156 x 156mm 6 inches Cell Orientation 60 cells 6 x 10 Module Dimension 1650 x 992 x 40mm 64 95 x 39 05 x 1 57 inches Weight 19 5kg 43 0 Ib Glass High transparancy solar glass 3 2mm 0 13 inches Frame Anodized aluminium alloy J Box IP 65 rated Photovoltaic technology cable 4 0mm 0 006 inches Cables Connector 1100mm 39 4 inches H4 TEMPERATURE RATINGS MAXIMUM RATINGS Nominal Operating Cell ya y Operational Temperature 40 85 C ASC EZ Temperature NOCT Maximum System Voltage E Temperature Coefficient of REMAX 0 41 C 600VDC UL Temperature Coefficient of voc 0 32 C Max Series Fuse Rating 15A Temperature Coefficient of Isc OSE WARRANTY 10 year workmanship warranty 25 year linear performance warranty PACKAGING CONFIGURATION Modules per box 25 pcs Modules per 40 container 650 pcs Please refer to product warranty for details MODULE MAXIMIZER J ES50 INPUT DATA MMJ ES50 Maximum Power 300W OUTPUT DATA DC Maximum Output Power 300W Maximum Input DC Voltage Voc 52V Maximum Continuous Current 9 5A Vmr Range 16 48V Nominal Voltage Range v
6. communications link to the Trinasmart Optimizers Install the Gateway onto the module frame in the top left corner by pushing the compression clips on the bracket onto the module metal frame and tightening the set screw at a torque rating of 15 20 in Ibs to ensure bonding The face of the Gateway including the removable face and the label should be facing out of the module frame Confirm that the connectors are Trinasolor Installation and Safety Manual Trinasmart facing down To connect the RS 485 cable to the Gateway start by opening the cover of the Gateway Keep the cover in a clean safe place to prevent dirt from getting on the seal Insert the RS 485 cable through the left gland on the bottom of the Gateway Tighten the cable wires into the bulkhead connector using a small screwdriver Remove the connector from the circuit board for easier handling Connector Ethernet Gateway Jack Cable Power Adaptor Make sure that wiring matches the terminal in the MMU Termination Resistor Remove and land continuation wiring here for second gateway B6A BA eenotsm pniiw isnt owe sA68M UMM ortt ni Isnirmsi arl Aat 8 Make sure that the wire connected to each terminal in the Gateway matches the connections in the Management Unit If the system has multiple gateways use the second connection for the outbound cable to the second gateway Remove t
7. from the Management Unit console PV SAFE For use by service DC breaker personnel only UNENE This PV system is equipped with the Trinasmart Optimizer solution To de energize the DC wiring activate the PV Safe feature at the Man agement Unit prior to opening the AC breaker PV SAFE For use by service AC breaker personnel only 14 Installation and Safety Manual Trinasmart 3 Verify the System 3 1 Wiring to Adjacent Optimizers On the first module optimizer of the first string locate the module designated as A1 in the Northwest corner of the PV array Locate the positive lead has a red sleeve next to the connector Connect the red output lead from the Module Optimizer to the extension cabling which connects to the string combiner or directly to the inverter Locate the negative lead has a blue sleeve Connect the blue output of the Al Trinasmart Module Optimizer to the red output wire of the next Module Optimizer A2 Connect the blue output of the Trinasmart Module Optimizer of A2 to the red output lead of the next Module Optimizer 43 Continue these steps for all Module Optimizers An extension cable not included may be necessary if two modules are not physically adjacent to one another Connect the blue output wire of the last Module Optimizer to the extension cabling which connects to the string combiner or directly to the inverter ya A N
8. not as high as expected this may be an indication that one or more of the Optimizers in the string is not Communicating with the MMU This can also be verified from the Summary tab on the MaxiManager web interface Grey panels indicate no communication If this is the case go back to re verify the gateway for better communication with all Optimizers in the array Proceed to the next step when all Optimizers are communicating with the MMU 3 7 Check Power Production The MMU display can be used to verify power production for each panel in the PV array Lift protective cover on the MMU and select MENU Select 1 STATUS and then 1 1 PANELS Scroll down to select 1 1 3 POWER The display will show a list of all the configured panels in the PV array with wattage values marked next to each panel Pressing ENTER will refresh the screen and display the most current power output readings for all of the panels in the array Since PV Safe has been activated you must now activate the panels First Lift the protective cover on the MMU and select the MENU Scroll down to select 2 CONTROL Scroll down to select 2 1 PANELS ON Press ENTER again to confirm Trinasolor Installation and Safety Manual Trinasmart APPENDIX A Trinasmart Management Unit Menu 1 Status 1 Panels Real time status of each of the connected panels in the system 1 Signal All configured solar panels are shown in a list with sign
9. second edition in the U S and Bo Canada 6 US per UL 1741 IP65 NEMA3R Trinasolor Installation and Safety Manual Trinasmart IMPORTANT SAFETY INSTRUCTIONS SAVE THESE INSTRUCTIONS This manual contains important instructions for the installation and maintenance of the Trinasmart Optimizer System Integrated PV Module and J Box Risk of Electric Shock Do Not Remove Cover No user serviceable parts inside Refer servicing to qualified service personnel Before installing or using the Trinasmart Optimizer System please read all instructions and warning markings on the Trina Solar products appropriate sections of your inverter manual photovoltaic PV module installation manual and other available safety guides Failure to adhere to these instructions may result in injury or death damage to the system and voiding the factory warranty To reduce risk of fire and shock hazard install this device with strict adherence to National Electric Code NEC ANSI NFPA 70 and or local Electrical Codes When the photovoltaic array is exposed to light it supplies a DC voltage to the Trinasmart Module Optimizer The Trinasmart Optimizer will start in the on state and its output voltage may be as high as the PV module open circuit voltage Voc when connected to the module The installer should use the same caution when handling electrical cables from a PV module with or without the Trinasmart Optimizer attached Installation must be p
10. AND 000 000 000 000 Notice the cursor is under the left most zero Use the scroll up and down keys to change the value of the number Use the ENTER key to move right and the MENU key to move left When the cursor is on the right most digit you can move to the next input screen by pressing ENTER The next entry field will read SUBNET MASK AND AGAIN 000 000 000 000 Use the four keys as before to move and change the number values The next entry field will read DEFAULT GATEWAY AND AGAIN 000 000 000 000 Use the four keys as before to move and change the number values The next entry field will read PREFERRED DNS SERVER AND AGAIN 000 000 000 000 Use the four keys as before to move and change the number values The next entry field will read ALTERNATE DNS SERVER AND AGAIN 000 000 000 000 Use the four keys as before to move and change the number values The final field will read SAVE SETTING and Y ENTER N MENU Press ENTER to complete the entry of a new static IP address for the MMU Troubleshooting Optimizer ID If there is an error with the Optimizer IDs these can be edited directly through the software interface From My Installations click on the project you would like to edit Then select the Admin tab and the Site Details sub tab Scroll to the bottom of this page to find a button labeled Edit Configuration Fr
11. ENT UNIT AND GATEWAY 2 1 Trinasmart Management Unit and Gateway Installation Management Unit Installation Ensure the AC and DC disconnect switches are in the OFF position for the inverter Mount the Management Unit MMU in a location that has access to an AC power source a stable network connection and proper cable connection to the Gateway The MMU should be mounted between 3 and 5 feet above the ground Mounting tabs are provided for installing on uni strut or directly to a wall surface The power cord for the MMU is provided with the system kit and will be connected to the terminal within the Management Unit enclosure For safety compliance outdoor installations also require weatherproof housing be used to enclose the AC power adapter The Trinasmart Management Unit includes an external weather proof Ethernet port on the bottom surface Connect an ethernet cable not provided to a live port and then to the MMU For outdoor installations install a weatherproof cap provided as an option to the ethernet port by threading the ethernet cable through the cap plugging in the ethernet cable screwing on the cap to the port and hand tightening Y NOTE If the array is going to be placed on a multi roof surface or contains more than 60 modules total then this system requires more than one Gateway Please contact the Trina Solar Sales Department or your distributor for information on ordering additional Gateways The MM
12. PV Safe is meant to enhance system safety care should always be exercised to avoid high voltage DC wiring regardless of whether the PV Safe function is enabled Trina Solar cannot guarantee complete deactivation of the array when the PV Safe button is pressed Trinasmart PV Safe must be tested as part of the installation process and should be routinely re tested on an annual basis For Trinasmart support please contact our partner Tigo Energy USA 1 888 609 8446 outside the US 1 408 402 0802 skype support tigoenergy Plan for Internet connectivity near the location of the Trinasmart Management Unit and purchase Ethernet cable of appropriate length Confirm that the PV module open circuit voltage Voc rating does not exceed the Trinasmart Optimizer s maximum input voltage specification Trinasolor Installation and Safety Manual Trinasmart BRING TO THE SITE A laptop Smart Phone or internet connected device to track completion of each step in the On Site A Installation procedures PN X Installation company master user ID password information if already established Installation schematic drawing Phillips and slotted screwdrivers MC4 type connectors 1 male 1 female per string Permanent marker or label maker Determine whether a wired Ethernet connection will be available near the inverter where the Trinasmart Management Unit will be placed If not order the MMU ESWIFI from our partner Ti
13. Safe button on the Management Unit before energizing this DC disconnect Once turned ON reactivate the modules from the Management Unit console Place this label in a visible location on the front surface of the DC Disconnect unit typically found next to or integrated into the inverter Fuse Combiner Box Label contains the PVSafe logo and states WARNING Press the PV Safe button on the Management Unit before energizing this DC breaker or fuse Once turned ON reactivate the modules from the Management Unit console Place this label in a visible location on the front surface of the Fuse Combiner Box typically found adjacent to the array in multi string projects AC Disconnect Label contains the PV Safe logo and states WARNING This PV system is equipped with the Trinasmart Optimizer solution To de energize the DC wiring activate the PV Safe feature on the Management Unit prior to opening the AC breaker Place this label in a visible location on the front surface of the AC Disconnect typically found adjacent to the main circuit breaker panel Trinasolar WARNING Press PV Safe button on the Management Unit before energizing this DC disconnect Once turned ON reactivate the modules from the Management Unit console PV SAFE For use by service DC breaker personnel only ANENE Press PV Safe button on the Management Unit before energizing this DC breaker or fuse Once turned ON reactivate the modules
14. Trinasmart Installation and Safety Manual Trinasolor TSM_Trinasmart_Installation and Safety Manual_2012_RevB The power behind the panel Installation and Safety Manual Trinasmart 3 simple steps 1 Configure the System Before Going to the Site Trinasolor The power behind the panel 3 Install the Optimizers and verify system n Trinasolor Installation and Safety Manual Trinasmart Table of Contents Read This Firsty Safety INUA AI 4 Product AA AAA 5 Identifying Parts of the Module Optimizer System seeresesccscvescessectevescdssstsversisssaxoctesedscsctecsontnretsdstieneieienustaneneiciosed 8 Configuring the System Before Going to the Site cc scsccse deen 9 Installing the Management Unit and Gateway 000006 15 VEN 1 100000 17 LOUDNESS Ya merece ERG WA 12 212 121212 2 212 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 te tre Terres ttre ene fe RES 23 1611111681536 61116811011117 ass 25 This symbol is used to indicate WARNING Failure to follow instructions may result in serious hardware failure injury or death Use extreme caution when performing this task This product complies with CE for Low Voltage Directive 2006 95 EEC UL 1741 certification
15. U is connected to the Gateway using an RS 485 cable The cable should be a four conductor twisted pair outdoor rated wire of at least 18AWG See Tigo Energy s website for a list of tested cable options Access the MMU communications ports by pressing the latch at the bottom edge of the clear cover of the MMU and opening the enclosure Remove the lower cover panel by unfastening the two screws in the bottom corners with a Phillips head screwdriver To install the RS 485 cable completely remove the nut from the cable gland Feed the cable through the nut and the cable gland into the MMU housing Attach the four wires to the cable connector terminal which can be removed from the circuit board for easier handling Re engage the connector into the RS 485 port on the right side Take special care NOT to insert this in the Auxiliary RS 485 port Note the wire colors used on the MMU connection so you can connect the other end of the wire to the Gateway with the same color configuration Replace the nut on the cable gland and hand tighten If four conductor twisted pair cable is not available then outdoor rated Cat 5 Ethernet cable can be used instead See Appendix B for instructions on installing Cat 5 cable Replace the lower cover panel and securely fasten the two screws in the bottom corners with a Phillips head screwdriver Close and latch the protective cover in the MMU Gateway Installation A Gateway is provided with the system kit to create the
16. Z Phase 3 11900 Pulau Pinang T 60 4685 2008 Australia Trina Solar Australia Pty Ltd Macquarie House LEVEL 13 Office Number 1315 167 Macquarie Street Sydney NSW 2000 T 61 2 8667 3088 F 61 2 8667 3200 E australia trinasolar com United Arab Emirates Trina Solar Middle East Ltd Office 306 Injazat Building Mohamed Bin Zayed City Abu Dhabi P O Box 135084 T 971 562047969 E uae trinasolar com Europe Switzerland European Headquarters Trina Solar Schweiz AG RichtistraBe 11 8304 Wallisellen Schweiz T 41 43 299 6800 F 41 43 299 6810 E europe trinasolar com Germany Trina Solar Germany GmbH Einsteinring 26 D 85609 Aschheim Munchen T 49 89 122 8492 50 F 49 89 122 8492 51 E germany trinasolar com Italy Trina Solar Italy Srl Via Santa Maria Valle 3 20123 Milan T 39 02 0068 1521 F 39 02 0068 1400 E italy trinasolar com Spain Trina Solar Spain Slu Paseo de la Castellana 141 8th Floor 28046 Madrid T 34 91 572 6576 F 34 91 572 6621 E spain trinasolar com United Kingdom Trina Solar UK Ltd Regus East Midlands Airport Pegasus Business Park Herald Way Castle Donington Leicestershire DE74 2TZ T 44 1332 638 700 F 44 1332 638160 France Trina Solar France SAS 21 Avenue Georges Pompidou 69486 Lyon Cedex 03 T 33 0 4 7291 3000 F 3304 3030 North America United States Trina Solar U S Inc 100 Century Center Suite 340 San
17. al strength displayed for each User can press Up Down arrows to scroll through the list and Enter to take a new reading of signal strength For quick identification during troubleshooting the weakest panels are sorted to appear first in the list 2 Same as Signal but displays DC voltage of each panel 3 Power Same as Signal but displays how many watts of power each panel is producing 2 Date Time Clock read out Time is automatically set from the Internet connection each time the MMU is rebooted If the Internet connection has yet to been established time display will likely be inaccurate 3 Unit ID Shows the ID of each management unit a 12 letter code This will also be the MAC address of the Ethernet port useful for network troubleshooting 2 Control 1 Discovery Initiates Communication with all Maximizers and powers them on 2 Panels ON Connects power to all solar panels Use this to turn the system back on after having earlier hit the PVSafe button to turn the system off 3 Push Data Immediately attempts to make another communication to transfer data to the data center without having to wait the usual 10 minute period between communications Useful for real time debugging 4 Restart Reboots the Management Unit 3 Network 1 Display IP Shows the IP address of the Management Unit on the premise network Very useful to determine connectivity Validates the connection to the data center without transferr
18. ariable g Maximum Continuous Current Ime 9 5A 10A MECHANICAL DATA Operating Tempera ture Range Maximum Input Current Isc 30 C IOC Vip Voltage at maximum power Maximum power voltage Cooling Natural convection Trinasolor ya APMEA China Changzhou Corporate Headquarters No 2 Tianhe Road Trina PV Industrial Park New District Changzhou Jiangsu 213031 T 86 519 8548 2008 F 86 519 8517 6021 E sales trinasolar com Shanghai 333 North Caoxi Road CCIG International Plaza Building B Offices 1704 1706 Shanghai 200030 E sales trinasolar com Beijing 48 Dongzhimenwai Street Oriental Kenzo Office Building X 17KL Dongcheng District Beijing 100027 T 86 10 5817 4080 F 86 10 5817 4020 E sales_china trinasolar com Singapore Trina Solar Singapore Pte Ltd Three Temasek Avenue 16 03 Centennial Tower Singapore 039190 T 65 6808 1111 F 65 6835 7225 Korea Trina Solar Korea Ltd B1 140 Daewoo Dovile 117 Hap dong Seodaemun gu 120 030 Seoul T 02 392 1588 F 02 362 8820 E korea trinasolar com For more info www trinasolar com APMEA refers to Asia Pacific Middle East and Africa Japan Trina Solar Japan Limited World Trade Center Building 33rd floor 4 1 2 Chome Hamamatsu cho Minato ku Tokyo 105 6133 T 81 3 3437 7000 F 81 3 3437 7001 E japan trinasolar com Malaysia Trina Solar Malaysia SDN BHD Plot 201 Lebuhraya Kampung Jawa Bayan Lepas FT
19. e cable A RS485 Blue White Stripes 85485 Blue Orange 24 Green Brown Orange White Stripes GND Green White Stripes Brown White Stripes 1 Trinasolor Installation and Safety Manual Trinasmart APPENDIKC TROUBLESHOOTING WARNING Servicing Instructions Warning These servicing instructions are for use by qualified personnel only To reduce the risk of electric shock do not perform any servicing other than that specified in the operating instructions WARNING Troubleshooting the PV array or the Trinasmart Module Optimizers should be completed only by qualified personnel Do not disconnect PV connectors under load WARNING The Module Optimizers contain no user serviceable parts Do not attempt to open the enclosure Tampering with or opening the Module Optimizer will void the factory warranty See warranty for instructions on obtaining service PP gt Troubleshooting the Gateway connection The Gateway has an LED light at the bottom of the unit which shows the status of the Gateway This is useful for troubleshooting problems with the system communications See the table below for the meaning of each light pattern No color Not powered from MMU Solid blue Powered but not communicating Blue and yellow blinking Powered and communicating with Maximizers Discovery Process Error Messages If error messages are displayed during the discovery process see the table below for descriptions of the
20. e depends on the presence of the Management Unit for successful operation PV SAFE IF THE MANAGEMENT UNIT DOES NOT HAVE ACCESS TO AC POWER OR IS OTHERWISE IMPAIRED THE PV SAFE FUNCTION CANNOT BE INITIATED FROM THE PV SAFE BUTTON ON THE MANAGEMENT UNIT A system configured with the Trinasmart Optimizer solution will attempt to enter the PV SAFE mode automatically when the MMU is not visible to the Optimizers except when the AC is disconnected at the building main breaker Once PV Safe is activated always seek active feedback that the modules are disabled by confirming on the Management Unit display or on the summary page of the web based software tool or by testing the DC lines with a voltmeter When the PV Safe button is activated the MMU will display PVSAFE PRESSED and Requesting to indicate the command has been sent to the Optimizers As the Optimizers are responding the MMU display will indicate how many have successfully disconnected ex Resp 15 48 Once the system successfully receives acknowledgement from all of the Module Optimizers in the array the MMU will display RESPONDING Should the MMU not receive proper response from one or more of the Module Optimizers or communication has been lost the display will read NOT RESPONDING If the NOT RESPONDING message is present the owner or installer must assume that the system is still active and voltage is present as in a standard PV array While
21. erformed by trained professionals only Trina Solar does not assume liability for loss or damage resulting from improper handling installation or misuse of products To avoid risk of electrical shock or fire do not attempt to disassemble or repair the product Remove all metallic jewelry prior to installing the Trinasmart Module Optimizer to reduce the risk of contacting live circuitry Do not attempt to install in inclement weather Do not operate the Trinasmart Module Optimizer if it has been physically damaged Check existing cables and connectors ensuring they are in good condition and appropriate in rating Do not operate the Trinasmart Module Optimizers with damaged or substandard wiring or connectors The Trinasmart Module Optimizer should be mounted at a minimum of 3 feet above ground Do not connect or disconnect under load Authorized service personnel should reduce the risk of electrical shock by pressing the Trinasmart PV Safe button on the Trinasmart Management Unit and disconnecting the AC and DC power from the system before attempting any maintenance or working on any electrical circuits connected to the Module Optimizers Turning off the Inverter and or the Trinasmart Optimizer may not reduce this risk Internal capacitors within the inverter can remain charged for several minutes after disconnecting all power sources gt p p p p pp ppp Units are shown in SI English Trinasolar Installation and Safety Manual
22. etwork automatically through a DHCP server If the network requires a static IP address see section below Check if the network cable is functional If the cable is working and the MMU is connected to an active network switch through the cable the LED should blink at the switch port connection Check the network connection with a laptop computer Verify the network connection to the MMU by disconnecting the network cable from the MMU and connecting it to a laptop If the laptop can access the web but the MMU cannot contact the Tigo Energy support hotline Setting up a Static IP address 1 Contact the network administrator and obtain the following information Static IP address assigned to the MMU a ssscivastonisiaiinonkannisiinhinananeiidasiniviston KMK SUBNETMASK eneee e AA E Aa ma A DEFILEO ESNE A Preferred DNS SEVE ik Alternate DNS 1 5 Bring this information and locate the Trinasmart Management Unit Depress the latch to open the clear protective cover on the MMU and press the MENU button then press ENTER Scroll to 3 Network then press ENTER Scroll to 3 3 CONFIGURE then press ENTER The display will read ARE YOU SURE AND Y ENTER N MENU To proceed press ENTER The display will read AUTOMATIC IP AND Y ENTER N MENU To proceed press MENU Then the display will read IP ADDRESS
23. go Energy for embedded WiFi support Trinasolor Installation and Safety Manual Trinasmart Management Unit MMU and Gateway cable Trinasolar Installation and Safety Manual Trinasmart 1 CONFIGURE THE SYSTEM BEFORE GOING TO THE SITE Before installing the system on site you must configure the system online 1 1 Configure the System Before Going to the Site If this is your first time configuring a Trinasmart system create a new user account by going to the Trinasmart website and selecting login From the next page click on the link that says New Installer Sign Up A new page will appear where a new Trinasmart account can be created Fill in all the fields and press Submit to confirm An e mail will be sent to the e mail address entered Click the link provided in the e mail to activate the Trinasmart account The link will return to the Trinasmart login page use the new user name and password to enter the site Site Information Trinasolor The power behind the panel Installer information O EA Inverters and Modules MMU and Gateway System Mapping Assign Maximizers Confirmation Country Street City state Zip Code a Site Timezone America Los Angeles 2 Site Owner Information First Name Last Name E mail Login ID Work Phone Mobile Phone System Owne
24. he termination resistor the small electrical component from the right four pin connector in order to wire the outbound RS 485 cable to the next Gateway Only the final Gateway in the series connection should have a termination resistor When finished replace the cover of the Gateway Hand tighten screws only 2 2 Gateway Location The ideal location for the Gateway is underneath one of the central panels in the array so that the distance from any corner panel to the Gateway is the same The Gateway comes pre mounted on a bracket which can be attached to a module frame with the included clips When attaching to a module place in the upper left hand corner with antenna pointing downward Its exact location can be optimized when you verify the Gateway signal Trinasolar Installation and Safety Manual Trinasmart NOTE The Gateway should NOT be located where it may encounter direct exposure to sunlight or rain fall or be placed where the unit could be sitting in pooled water for long periods of time Position the Gateway at the center of the module cluster and attach to the upper left hand corner of a PV module frame 2 3 Multiple Gateways In larger over 120 modules or multi surface PV projects more than on Gateway will be required to support proper communications between the Optimizers and the MMU To plan the number of Gateways required for the design partition the system into clustered blocks up to 120 modules or separate
25. ill display PV SAFE PRESSED and Requesting to indicate the command has been sent to the Optimizers As the Optimizers respond the MMU display will indicate how many have successfully disconnected e g Resp 15 48 Once the system successfully receives acknowledgement from all of the Module Optimizers in the array the MMU will display RESPONDING Should the MMU not receive proper response from one or more of the Module Optimizers or communication has been lost the display will read NOT RESPONDING If this message is present the owner or installer must assume that the system is still active and voltage is present as in a standard PV array Refer to the Troubleshooting section for instructions on verifying the system communication is operating properly Please ensure safety precautions are always observed in order to avoid contact with solar wiring regardless of the state of PV Safe Trina Solar cannot guarantee that modules are fully deactivated w NOTE This step should be performed at the installation and annually thereafter to ensure that the PV Safe function is in good working order These same steps can be used when activating the feature for system maintenance or emergency services 3 6 Correct any Identified Issues At this time if any strings have reverse polarity proceed with corrective rewiring of the strings and go back and redo this step to verify that the issue has been corrected If the voltage is
26. ing data Displays Success if the Internet connection is functional 3 Configure Configures the MMU s wired Internet connection This is a sequence of steps where the operator will be asked a series of yes no questions and also asked to enter data if necessary Indicating Yes when asked Automatic IP will use DHCP the easiest and best configuration for most connections 4 Set Proxy Configures the use of a proxy server for HTTP requests when transferring data to the data center Not recommended unless necessary to get through a corporate firewall 5 Set Default Sets the management unit to a temporary static IP address of 192 168 0 15 Rarely useful except for testing during network troubleshooting 6 Renew Resets the IP address of the MMU If Automatic IP is chosen uses DHCP to request another IP address This should be done after making any changes to the premise router configuration or any changes to the Ethernet connection 7 Alt IP Use only when requested by support staff for troubleshooting Trinasolor 1 Installation and Safety Manual Trinasmart APPENDIX B INSTALLING CAT 5 CABLE BETWEEN THE MMU AND GATEWAY If four conductor twisted pair cable is not available then the MMU Gateway connection can be wired with Cat 5 Ethernet wire The data feed leads A and B on the MMU and Gateway terminal blocks must be connected to the same twisted pair See the table for instructions on connecting th
27. nfigured to access the Verify proxy settings on MMU Verify proxy server Check proxy svr web via HTTPS proxy and server allows access to https datacenter tigoenergy com is not cooperating Re initiate network test Missing default gateway Either DHCP server is not replying or static configuration entry is not present Verify physical connection at router Verify configuration of router allows MMU to access network Re initiate network test No default GW Default gateway did not respond to ping May not be a Verify physical connection of cabling at router and re problem depending on router initiate network test configuration Global public DNS server 8 8 8 8 is not responding Indicates possible inability to connect to internet May not be a problem depending on router Cannot ping GW Cannot ping DNS Check internet connection and re initiate network test configuration Cannot exchange ICMP packets with Tigo Data Center May not Contact Tigo Energy s Customer Support team at be a problem depending on 1 888 609 8446 or support tigoenergy com router configuration Cannot ping Tigo 1 Trinasolor Installation and Safety Manual Trinasmart To check the local network for issues 1 Check with the network administrator to make sure the network provides the IP address automatically to computers that connect to it The MMU is configured to obtain an IP address from the n
28. om the edit section hit Next twice You will now find yourself on the Optimizer ID page where you can edit the incorrect IDs When you are done click Save to save your changes Troubleshooting modules which are not seen by the Trinasmart Management Unit If the Trinasmart MaxiManager Software in the Summary view shows the module as powered off when it is expected to be active iF YA 3 Check that the physical connections between the PV module and the Module Optimizer are complete and secure Refresh the web browser configuration and check to see whether the panel has refreshed If the problem persists determine if the Module Optimizer is out of communication range of the MMU This can be determined by the performance of other Module Optimizers in close proximity If the signal strength is too low install or reposition the Gateway Once complete refresh the browser to check whether the module is now visible and active Trinasolor 1 Installation and Safety Manual Trinasmart Call the Installation support line should problems persist USA 1 888 609 8446 outside the US 1 408 364 0150 CONFORMANCE CERTIFICATION SAFETY The Trinasmart Module Optimizer and Management Unit comply with the appropriate sections of the following International Standards to maintain the CE conformity mark IEC EN60950 Standard for Safety Requirements for Electrical Equipment for Measurement Control and Laboratory Use
29. or troubleshooting purposes the weakest panels are sorted to appear first in the list YOU MUST SUCCESSFULLY COMPLETE THIS STEP BEFORE MOVING ON TO THE REST OF THE INSTALLATION PROCESS https datacenter tigoenergy com main w 2011 03 11 15 35 56 913 Trinasolor Installation and Safety Manual Trinasmart 3 4 String Voltage Polarity Check As with any installation of a PV system the installer needs to verify polarity and voltage of each string before connecting them in parallel with one another Use MMU display to confirm voltage readings for each of the panels in each string Lift protective cover on the MMU and press MENU and then press ENTER Select 1 STATUS and press ENTER Next select 1 1 PANELS and press ENTER Scroll down to 1 1 2 VOLTAGE and press ENTER The display will show a list of all the configured panels in the PV array with voltages marked next to each panel Pressing ENTER will refresh the screen and provide the most current voltage readings for all of the panels Make a note of any string that has reverse polarity and or any string that may not have full Voc voltage at this time to address after the testing the PV Safe function next 3 5 Testing the PV Safe Function Depress the latch to open the clear protective cover on the MMU and press the button labeled PVSafe on the Trinasmart Management Unit When the PV Safe button is activated the MMU w
30. ote on Grounding The Trinasmart Module Optimizer is enclosed in a polycarbonate non metallic box that does not require additional grounding 3 2 Initiate Discovery and Power On Once all of the Optimizers have been connected to their modules return to the Management Unit and initiate the Discovery and Power On command which will also power on the Optimizers if they not powered on already Access this from the MMU display by selecting 2 Control then 2 1 Discover Pwr The discovery process will initiate Communication between the MMU and Optimizers and verify the Optimizer IDs against the list of Optimizer IDs in the configuration file for the system Once the discovery process has been run the Optimizers will power on At this point the system can produce power and the voltage from each Optimizer can be as high as the maximum power voltage of its PV module The discovery process will take approximately 15 minutes for each Gateway The MMU screen will display the status of the system during discovery Find Gateways Searching for Gateways Step X Y P Each step corresponds to the discovery process of a Gateway Y total y y Gateways with the percent complete indicated of each step The percent completed will reset each time a new Maximizer is discovered Found X Y Found X Maximizers out of Y total still processing Done X Y Discovery process is finished X Maximizers were found and assigned o
31. problem Frrt1 X V MMU has only found X Gateways Check Gateway cable connections call Tigo Energy was expecting to find Y Support if problems persist Err 3 XXXX Err 4 XXXX Err 6 GW_XXXX err Err 7 GW_XXXX err Failed Gateway communication Err 6 GW_XXXX err during discovery cannot find es call Tigo Energy Err 10 GW_XXXX err Gateway XXXX PAREI P Err 11 MM pos Err 12 GW_XXXX err Err 13 GW_XXXX err Could not find free channel for Err 5 Chnl err Gateway Contact Tigo Energy Support Trinasolor o Installation and Safety Manual Trinasmart Troubleshooting the Network Connection To the Trinasmart Management Unit To verify the integrity of the MMU network connection start by lifting the protective cover on the MMU and press the MENU button then press ENTER Use the down arrow to select 3 Network then press ENTER Scroll to 3 2 Test then press ENTER While the test is running the screen will display a variety of messages to indicate the status of the network test Connecting Trying to access Tigo Energy s N A server Success MMU has successfully accessed N A the server MMU could not connect to Error checking the Tigo Energy server and is N A diagnosing cause of problem Cable unplugged No physical cable detected Check cable connection and re initiate network test MMU is co
32. r Site Owner O Third Party Finance Company Required fields 1 2 Configure New Installation In order to properly configure the system please have the 12 digit code from the Management Unit and all of the Mac IDs from the Optimizers ready before beginning the configuration process Optimizer codes can be found on the outside of the box this is not recommended if box has been opened All identification codes are located under the barcode of the unit and can be entered manually or with a barcode scanner From the My Installations page scroll to the bottom and press the New Installation button to create a new site You will then enter the Configu ration Wizard The configuration wizard is a step by step process to enter all of the information necessary to configure the system Successful completion of the process will create a system which will show up on the My Installations page 1 3 Verify System Information Once the configuration process is completed enter the new site and select the Admin tab to verify that all of the information is correct on the Setting and Site Details sub tabs Fig 6 Most of the information in these sections will have been auto populated during the System Configuration process Please verify that all of the information entered is correct and fill in any missing fields if found Trinasolor Installation and Safety Manual Trinasmart 2 INSTALL THE MANAGEM
33. sub arrays The Module Optimizers in any block should not be more than 50 feet from the Gateway Place a Gateway in the physical center of each block or sub array and connect the Gateways in series using the second four pin connector as the outbound cable from one Gateway to the next Repeat this process until the final Gateway is installed Keep in mind that only the final Gateway in the series connection should have a termination resistor 24 Power on the Management Unit IF A SENSOR BOX HAS BEEN ORDERED WITH THE SYSTEM DO NOT PROCEED BEFORE READING SECTION 2 5 SENSOR INSTALLATION Plug the MMU power cord into an AC outlet and ensure the MMU has access to the internet Connect the MMU to the site s main AC power circuit do not use a separate or dedicated power supply DO NOT INITIATE DISCOVERY AND POWER ON UNTIL ALL OPTIMIZERS HAVE BEEN INSTALLED ya NOTE To verify ifa connection has been made to the network the installer can perform a network test directly from the MMU see networking troubleshooting in appendix C If a laptop is available select the Status page to see when the MMU was last updated If the Last Updated section appears in red then the MMU has NOT established connection to a viable network Once the MMU establishes connection to a network the MMU will power up perform configuration checks download the latest system software if updates are available and download the configuration data 2 5
34. ut of Y Maximizer in configuration s Trinasolor Installation and Safety Manual Trinasmart 3 3 Verify Gateway Signal Locate the MMU display to aid in placement of the Gateway If the Gateway is placed in a location that is not ideal for stable communication with the Trinasmart Optimizers two messages will appear on the MMU display The first will say Panel Not Comm and will provide a count of how many Optimizers out of the total in the array are not communicating with the Gateway e g Panel Not Comm 3 14 The second will say Panel Signal Low and will provide a count of how many Optimizers out of the total that are already communicating with the Gateway that have weak signal strength and thus are unable to communicate effectively with the Gateway By paying close attention to these warning messages the installer can locate the most ideal place for the Gateway to be able to communicate effectively with all of the Optimizers in the array Proactively validate the signal strength by lifting the protective cover on the MMU and selecting the MENU button Select 1 STATUS and then 1 1 PANELS Finally select 1 1 1 SIGNAL This part of the MMU menu will display all of the configured panels in a list with signal strength marked next to each panel Use the up and down arrows to scroll through the list Pressing ENTER will allow you to take a new reading of the PV array s signal strength NOTE F
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