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VoloAccess™ User Manual V1.43

1. A ees 30 VIR IESUS ue tae Seed aed se ee eee Moe EE MMC LR MPO NM EE 31 SEIS ec uris eee E EE EMIL MEM MM EM EE 21 Sz E gece TKHTT H 32 E DNE ns cs ese tc een Sete ees eaters seas wee M ELM CMM DM IMMER MERE steele 32 pg 33 Be pepe cts E MEI E E 34 Copyright Vololink Pty Ltd 2006 2010 V1 43 July 2010 Page 1 of 78 4Gon www 4Gon co uk info 4gon co uk Tel 44 0 1245 808295 Fax 44 0 1245 808299 VoloAccess User Manual ij ee ee E E ee cr E ee ee ee ne ee eee eee ee 35 C DODBOEIFIDIE DUET sa e ode used acre E N A E E adh MN Can ads MENS dua M UMEN RU CUI 35 gti eec kE a yo Met RT E E tae A T EE E A A O IE EE A ET E 37 WPa AR Oe aa pet eter ci monna i dba CD du D dua M Na MS 38 AE e EAA E A A E A A A E E E E A T E E E TT 38 EA E MT E A A TE T E E EAE E A AT EE A AEE E T 39 Configuring Wireless Networking on your computer ccccccccececseeceeeceeeceueeceueeseueesseeeeeeeseueess 40 TOPAO oaaao EN EE EE E RAN UNE RM DN DE 43 i re gt Sa ai a aa a IP 43 e Da E E EEIE E AE 43 Telephone Supplementary ServiGBS ucacecos soncdonsddewnsudied Usar bdo wand cenedouatGaassed ded oswaedestenncanacenadceadenede 44 RT apes cee ce ee see pase cece aca see ca Y 44 Oe Mor 171 he Meenas eee ee DE ORO See Re ren en
2. Copyright 2006 2010 Vololink Pty Ltd All rights reserved Copyright Vololink Pty Ltd 2006 2010 V1 43 July 2010 Page 35 of 78 4Gon www 4Gon co uk info 4gon co uk Tel 44 0 1245 808295 Fax 44 0 1245 808299 VoloAccess User Manual Configure each of the following taking into account network security and performance Channel The VoloAccess WiFi network operates in the 2 4GHz frequency range The operation of your WiFi network may be affected by other devices such as cordless phones If you experience any interference or slow connection try selecting another channel SSID This is the Service Set Identifier or Network Name of your WiFi network The VoloAccess broadcasts this information regularly This feature allows clients to dynamically discover and roam between WiFi networks Enter a name for your WiFi network in the editbox BSSID The Basic Service Set Identifier the BSSID is the MAC address of a wireless access point in this case the VoloAccess Broadcast SSID The default setting is Enabled This allows clients to discover and connect to the VoloAccess Security and By default the Security Mode is set to None making it an open system This is Authentication the least secure of all settings and is not recommended There are three settings available for Security Mode they are WEP Wired Equivalent Privacy is a protocol used to secure WiFi networks To configure WEP as the Security Mode select WEP from the
3. To unlock the SIM using Admin e Select Status from the navigation panel e Enter the SIM PIN in the editbox provided SIM Status SIM State Needs PIN Code Enter PIM to Unlock e Click the Apply button ey The Enter PIN to Unlock field only appears if Power on PIN Lock is enabled ey The SIM PIN can also be entered in the 3G Embedded or Quick Setup pages Copyright O Vololink Pty Ltd 2006 2010 V1 43 July 2010 Page 20 of 78 4Gon www 4Gon co uk info 4gon co uk Tel 44 0 1245 808295 Fax 44 0 1245 808299 VoloAccess User Manual Change PIN To change the PIN e Enter the new PIN in the editbox provided e Re enter the new PIN in the Repeat new PIN editbox e Click the Apply button to make the change You are prompted to enter the current old PIN as confirmation the future is wireless Vololink VoloAccess VA121V illl E Admin gt Enter PIN Status Changing SIM Settings WAN Enter Current PIN to Confirm Changes LAN WiFi Telephone System Quick Setup Factory Defaults Restart Copyright 2006 2010 Vololink Pty Ltd e Enter the current old PIN in the editbox provided and click the Apply button The PIN is now changed Copyright O Vololink Pty Ltd 2006 2010 V1 43 July 2010 Page 21 of 78 4Gon www 4Gon co uk info 4gon co uk Tel 44 0 1245 808295 Fax 44 0 1245 808299 VoloAccess User Manual PUK If the PIN is entered incorrectly three times the SIM is locked and the fol
4. WAN Ethernet 3G Embedded Connected Yes Failover Dynamic DNS LAN WiFi Telephone System Quick Setup Factory Defaults Restart Copyright amp 2006 2010 Vololink Pty Ltd All rights reserved The WAN page displays the following Interface The name of the Interface Status Displays the current status of the interface Additional information may be displayed depending on the interface type A connected interface has the status Connected Other status messages will depend on the type of interface For example a 3G interface may have a status of Connected Not connected network not online Not connected A WAN interface may have a status of Connected Bridged Disabled Connecting e By default the WAN port is Bridged see Enable WAN Ethernet Port for further information ey Other status messages may also be displayed Verified Indicates whether the interface has passed the DNS resolution test Active The active interface is marked with a blue icon ey WAN Failover is not yet fully configured continue as follows Copyright O Vololink Pty Ltd 2006 2010 V1 43 July 2010 Page 25 of 78 4Gon www 4Gon co uk info 4gon co uk Tel 44 0 1245 808295 Fax 44 0 1245 808299 VoloAccess User Manual Enable WAN Ethernet Port P The WAN Ethernet port can be configured manually or by selecting DHCP to automatically obtain an IP address from an external WAN modem route
5. Default Dial is a number that can be configured for the VoloAccess to dial automatically after a defined timeout simply by lifting the handset This feature can be used as an emergency call facility To implement this feature Enable Default Dial using the drop down list then click Apply Default Dial Default Dia Enabled Default Dial Timeout sec 5 Default Dial Number e Enter the Default Dial Timeout in seconds and the Default Dial number then click the Apply button The valid range for the timeout is between 0 and 10 seconds The default setting is 5 seconds Copyright Vololink Pty Ltd 2006 2010 V1 43 July 2010 Page 43 of 78 4Gon www 4Gon co uk info 4gon co uk Tel 44 0 1245 808295 Fax 44 0 1245 808299 VoloAccess User Manual Telephone Supplementary Services ey Support of Supplementary Services is dependent on the network For this reason all of the VoloAccess services may not be available You can also configure Inbound Caller ID Outbound Caller ID Call Waiting To display the Caller ID of an incoming call on a Caller ID capable handset Own Number sending Call Waiting notification A Call Divert settings override Call Waiting settings To enable disable these settings use the drop down list then click the Apply button Call Divert To configure Call Divert select Telephone followed by Call Divert in the Navigation panel the Call Divert page is displayed vy Vololink F Admin gt
6. 808295 Fax 44 0 1245 808299 VoloAccess User Manual Installing the SIM Subscriber Identity Module USIM Universal Subscriber Identity Module correctly describes the identity module used in 3G mobile devices like the VoloAccess However SIM which is the identity module used in 2G mobile devices is the term in common usage For simplicity the term SIM is used throughout this manual A Before attempting to install the SIM disconnect the power supply The SIM is installed in the side of the VoloAccess as follows Remove the side panel the one without the Indicators on by slipping a narrow object like a credit card or a small screwdriver under the edge and gently prise it off to reveal the SIM compartment Press the cover latch and remove the cover to reveal the SIM holder as shown in the next image Latch gt Gently slide the retainer in the OPEN direction OPEN LOCK is marked on the retainer Turn the retainer over to expose the SIM slot the retainer is hinged Copyright O Vololink Pty Ltd 2006 2010 V1 43 July 2010 Page 7 of 78 4Gon www 4Gon co uk info 4gon co uk Tel 44 0 1245 808295 Fax 44 0 1245 808299 VoloAccess User Manual Slide the SIM into the retainer with the cut corner positioned as shown The contact pads on the SIM should be facing up ready to engage the connectors in the base of the holder Turn the retainer over and slide in the LOCK direction to secure the SIM in pos
7. Admin page e Open your browser and enter the address http 192 168 0 1 in the Address line shown below then press Enter gt http 192 168 0 1 The VoloAccess Log In dialog appears Windows Security The server 192 168 0 1 at VoloFone VF121V requires a username and password J Remember my credentials e Type the User name the User name is admin Type the Password the default password is password you can change this later e Click the OK button the VoloAccess Index page appears ey Vololink VoloAccess VA121V illl the future is wireless E Welcome gt Index Welcome to the VoloAccess VA121V Fixed Wireless Terminal Admin Configure your VoloAccess SMS Send and receive messages with your VoloAccess About View copyright and contact information Copyright 2006 2010 Vololink Pty Ltd e Click Admin the Admin Status page is displayed 0 To switch between SMS and Admin click the Vololink logo in the top left corner of any page you will be returned to the Index page shown above Copyright O Vololink Pty Ltd 2006 2010 V1 43 July 2010 Page 14 of 78 4Gon www 4Gon co uk info 4gon co uk Tel 44 0 1245 808295 Fax 44 0 1245 808299 VoloAccess User Manual Vololink VoloAccess VA121V illl the future is wireless E Admin gt Status Status System Information Model Name VoloAccess VA121V System Uptime 0 days 0 15 Firmware Version 1 1 4914 Telephone Wireless Access
8. Each section refers to its functionality as follows Voice How to use the VoloAccess as a Phone connection Voice enabled models only Internet How to use the VoloAccess as your Internet connection SMS How to use the VoloAccess to send and receive SMS messages As with computers there is a lot of jargon and acronyms associated with wireless communications To make understanding this manual easier a Glossary of Terms is included For the technically minded a full Specification Sheet is included at the end of this manual There is a Troubleshooting section to assist with any difficulties that you may have with the VoloAccess Conventions used in this Manual e Alist has bullets in the left margin the same bullets as used in this list e An important note or warning has the A icon in the left margin e A suggestion or hint has the P icon in the left margin P am e Informational text has the e icon in the left margin e Emphasized text is displayed bold e Critical text is displayed in bold bright red e Hyperlinks are displayed in underlined blue VoloAccess variants covered by this Manual VoloAccess Series Max Downlink data rate Max Uplink data rate 5 76Mbps 5 76Mbps 5 76Mbps 850 1900 2100MHz v 900 2100MHz v Two voice ports pv ff a ia ae 850 900 1900 2100MHz Oooo TE Py vy jo 00 Copyright Vololink Pty Ltd 2006 2010 V1 43 July 2010 Page 6 of 78 4Gon www 4Gon co uk info 4gon co uk Tel 44 0 1245
9. HSUPA data for improved download and upload speeds HSPA Also referred to as High Speed Packet Access HSPA Evolved or enhanced HSPA Supports peak data rates of up to 42 Mbps on the downlink and up to 11 Mbps on the uplink HSPA doubles data capacity and triples voice capacity providing more efficient and lower cost broadband HSDPA High Speed Download Packet Access is a 3 5G mobile telephony communications protocol in the High Speed Packet Access HSPA family which allows networks based on Universal Mobile Telecommunications System UMTS to have higher data transfer speeds and capacity HSUPA High Speed Uplink Packet Access An upgrade to UMTS that allows for uplink connections as fast as 5 6Mbps compared to HSDPA which allows uplink connections of up to 2Mbps HTTP HyperText Transfer Protocol The protocol used by the Web server and the client browser to communicate and move documents around the Internet IMEI The International Mobile Equipment Identity is a number unique to every GSM and UMTS mobile phone It is usually found printed on the phone underneath the battery and can also be found by dialling the sequence 06 into the phone The IMEI number is used by the GSM network to identify valid devices and therefore can be used to stop a stolen phone from accessing the network IMSI International Mobile Subscriber Identity The IMSI number is a unique 15 digit code that is attached to every SIM and makes it possib
10. Linux version From the Edit menu select Preferences the Firefox Preferences dialog appears Click the Advanced icon in the Toolbar Click the Network tab Click the Settings button next to Connection the Connection Settings dialog appears Click the No Proxy radio button Click OK then Close to complete the task If the above steps do not resolve the problem check the Ethernet cable connection and the status of the LAN Indicators No Internet Access cannot access any Web pages If you cannot access the Internet from any of your local devices perform the following actions to identify and solve the problem First check the Network Indicator it should be solid On If this is not the case refer to the instructions for Network Indicator If the Network Indicator is On and flashing refer to the instructions above for checking the Ethernet cable and how to ping the VoloAccess On the Admin gt WAN gt 3G Embedded page make sure that the Network Status is Connected and that an IP address is assigned Still on the Admin gt WAN gt 3G Embedded page ensure that the APN Access Point Name is configured according to the information from your service provider Found under the Settings heading Carefully check the spelling of the APN one incorrect character and you will not be able to access the Internet Make sure that the antennas are firmly connected to the VoloAccess Check the Signal Strength indicator in Adm
11. Point Status System Quick Setup WiFi State Running WPA Factory Defaults E PUE State Connected Cellular Network Status Network State Registered WCDMA UMTS850 Network Operator My ISP Service Provider My ISP SIM Status Copyright 2006 2010 Vololink Pty Ltd If the WAN State is Connected you are ready to use your VoloAccess to surf the Internet If this is not the case continue by checking the configuration of the APN Access Point Name Signal Strength Indicator The Admin Status page also displays a graphic readout of the Signal Strength in the top right corner oolid blue bars represent signal outlined bars represent no signal In the image above the signal strength is 3 Voice Services Voice enabled models only To use the VoloAccess as a wireless telephone connection e Plug the phone lead into one of the Phone ports on the back of the VoloAccess e Lift the handset you should hear a dial tone and dial the number you wish to call The Phone Indicator for the selected line 1 on the front of the VoloAccess will flash when the handset is off hook p p amam N If Power on PIN Lock has been enabled the dial tone will be different an intermittent tone instead of the normal dial tone On a voice enabled VoloAccess unlock the SIM using the telephone keypad by lifting the handset and entering NNNN where NNNN is the SIM PIN then replace the handset e You can dial international numbers in two wa
12. Protected Access version 2 An advanced more secure form of the WPA protocol that implements all of the mandatory elements of the IEEE 802 11i standard This advanced protocol will not work with some older network cards WPS WiFi Protected Setup A standard for easy and secure establishment of a wireless network Copyright O Vololink Pty Ltd 2006 2010 V1 43 July 2010 Page 75 of 78 4Gon www 4Gon co uk info 4gon co uk Tel 44 0 1245 808295 Fax 44 0 1245 808299 VoloAccess Technical Specification VoloAccess VA100 Series 3G Convergent Wireless Terminal with WiFi Features The VoloAccess is a Convergent Wireless Terminal for use over HSPA capable UMTS networks The VoloAccess provides both voice and wireless broadband Internet services in areas where conventional telephone lines either do not exist or are too far from the nearest xDSL enabled exchange The VoloAccess is easy to use just plug and play Broadband Internet access via four Ethernet ports or high speed WiFi Support for analog phone s via RJ11 ports Voice enabled models only The VoloAccess provides Least Cost Routing between enterprise fixed line PBXs and 3G wireless networks Automatic fall back to HSUPA HSDPA EDGE GPRS GSM if a HSPA network is not available Supports locking the terminal to the 3G network network lock Supports locking the SIM to the terminal SIM PIN lock Automatic updates of the latest firmware vi
13. be suitable for most users however these items can be configured if necessary To configure these settings select Manual as the Operating Mode From the drop down list box select the Operating Mode The options are e Disabled The Ethernet interface is disabled e Bridged The WAN Ethernet port is bridged and operates as a LAN port In this configuration the VoloAccess is a 5 port switch e Manual The Ethernet interface can be configured manually e DHCP The Ethernet interface will be configured via DHCP The MAC address of the VoloAccess WAN Ethernet interface The IP Address for the VoloAccess to use on the Ethernet WAN The Netmask of the Ethernet WAN Copyright Vololink Pty Ltd 2006 2010 V1 43 July 2010 Page 27 of 78 4Gon www 4Gon co uk info 4gon co uk Tel 44 0 1245 808295 Fax 44 0 1245 808299 VoloAccess User Manual Gateway The IP address of the WAN Ethernet Gateway DNS 1 The IP address of the WAN Ethernet Primary DNS server DNS 2 The IP address of the WAN Ethernet Secondary DNS server Review the implementation of Failover by returning to the WAN page in the navigation panel select WAN ey Vololink VoloAccess VA121V ii the future is wireless Status menace sts veces ctv T WAN Status WAN Ethernet Connected Yes Fr 3G Embedded 3G Embedded Connected Yes WAN Ethernet Failover Dynamic DNS LAN WiFi Telephone System Quick Setup Factory Defaults Restart Copyri
14. change of location for the Signal Strength to be measured and displayed a flashing indicator represents a weak signal Select a location where the Signal Strength indicator is on and solid Q Moving the VoloAccess as little as 5 cm can affect the Signal Strength Recommendations e Select an indoor location preferably close to a window and the roof Generally you will experience better Signal Strength in these locations e Position the VoloAccess antennas as high as possible for better reception e Do not install the VoloAccess in a bathroom a wet or damp environment or an outdoor location e Do not install the VoloAccess in locations or rooms that contain large amounts of metal steel or wiring Locations that contain large amounts of metal inhibit the transmission of Radio Frequency RF e Donot expose the VoloAccess to extreme temperatures near radiators cooling vents etc e f you experience poor Signal Strength an optional higher gain antenna may result in improvement Mounting Position The VoloAccess can be mounted in a vertical position by attaching the supplied base as shown here It can be mounted horizontally by removing the side cover the one without the indicators and standing it on the rubber feet Turn the hinged antennas to the x vertical position The VoloAccess can be wall mounted by removing the side cover and attaching it to at least two screws with a maximum head diameter of 7mm K
15. down list box and click the Apply button Copyright Vololink Pty Ltd 2006 2010 V1 43 July 2010 Page 23 of 78 4Gon www 4Gon co uk info 4gon co uk Tel 44 0 1245 808295 Fax 44 0 1245 808299 VoloAccess User Manual vy Vololink VoloAccess VA121V illl Status WAN 3G Embedded WAN Ethernet Failover Dynamic DNS LAN WiFi Telephone System Quick Setup Factory Defaults Restart WAN Failover Active Connection 3G Embedded Failover Enabled Polling Interval sec 30 Poll Timeout sec 10 Poll Failure Count 3 Interface Order 1 WAN Ethernet 2 3G Embedded Raise wmgeeglecom Delete www google com www vololink com Copyright 2006 2010 Vololink Pty Ltd All rights reserved After enabling Failover and selecting the interface order it is necessary to enable the WAN port before connecting the VoloAccess to a secondary WAN interface The following items can be configured if necessary Polling Interval The length of time in seconds between DNS resolution attempts The polling requests are the regular monitoring of the WAN interfaces A short interval between DNS polling provides fast detection of connection failure but results in increased data usage The range of values is Min 5 seconds to Max 1 day Poll Timeout The number of seconds to wait for a DNS reply It may be necessary to increase this value for slow links in order to provide suffi
16. ee een ce ee ee ene meee Re ORE 45 Configuring Supplementary Services using the Phone Keypad 46 PA tiere DN E OEC 46 Table of Supplementary Phone Services o ecsec ims tne etin me Umi qim SunEi lon otibks nad aout ds e tU pu 65 Eu um capa c Metam PERS 47 Aie Lge a Oe gg 192 98 E eet oe mS 48 Command Success F IU Md MERE Em RTT 48 rli mede 49 Pe evento etate iad uaque pEo VEI E LM enu MNT INA Duda E aD V ET DRM o0 SONNO Me eA a TIE ange ites E 50 E dam Ne es ed E assisia SEAN KA ENANSAR 32 Dave REStOre COMPU AU OM ie sosiictnepivuliete sare ncautiinnwonesaniennctidnesesneustnutiietenndanuanenbdoutebieantwraabiauemodius 53 EA or rc H w n R 54 Fr DET 0 Sy enema rM UNT UNS 55 PLES lar IN dine V ONO ACCC 5 aie adpsdubasieac pec cHbbid Egal aglr cs aues aaa Ea cs due ca Eu leu EE ORO ME 56 SRE e oy MT NET TOR 57 Ropy to anh SMS MESSA NE E TET OO SERE 57 Fowo an SMS MESS a RON TTE E S Dr Delete an SMS message Lu eek uico pid vetat tiles Uem dud eee ne eet eee ee ee ee eee of Creating a new SMS message esssssssseesseeseeee seen nnnei nana nasa srasi dise sane sisse rasa esas ases asa snas ars 58 Adding new entries to the Contacts page cccccccsscccssccceseeceeeccueeceuceceueesaeeecueeseueessueessueesseessaeeseas 58 Editing an entry in the Contacts list MURDER RID 59 Deleting an entry in the Contacts TB ticbireubciad dubi
17. is Registered a data capable technology EDGE GPRS WSDMA etc e Confirm that your service provider does not require PPP Authentication If PPP Authentication is required you need to configure the VoloAccess with the correct username and password Refer to Configuring PPP Authentication for further information e If this does not solve the problem try turning the VoloAccess off and on again e If this still does not solve the problem please return the unit to the Place of purchase When I pick up the handset the Telephone Indicator does not flash Why e f you do not get a dial tone either the cable between the telephone and VoloAccess is probably the cause Replace this cable or if you have another telephone try connecting it to the VoloAccess e f you do have a dial tone check that you are able to make phone calls If you can the phone Indicator may be faulty Please return the unit to the Place of purchase Copyright Vololink Pty Ltd 2006 2010 V1 43 July 2010 Page 63 of 78 4Gon www 4Gon co uk info 4gon co uk Tel 44 0 1245 808295 Fax 44 0 1245 808299 VoloAccess User Manual Telephone Voice enabled models only When I pick up the telephone handset do not hear anything Why see Telephone Indicator answer Why do I not get the normal dial tone See Network Indicator answer Telephone Service not available If you cannot make or receive a call from a phone connected to the VoloAccess perform th
18. name of the Interface Status Displays the current status of the interface Verified Displays the Verified status Active The active interface has a blue icon in this field Copyright Vololink Pty Ltd 2006 2010 V1 43 July 2010 Page 17 of 78 4Gon www 4Gon co uk info 4gon co uk Tel 44 0 1245 808295 Fax 44 0 1245 808299 VoloAccess User Manual 3G Embedded The 3G Embedded page displays information about the 3G Embedded WAN interface together with various settings To view the page status click WAN then 3G Embedded in the Navigation panel Vololink VoloAccess VA121V illl the future is wireless F Admin gt 3G Embedded Status WAN Network Status State Connected Refresh 3G Embedded IP Address 10 192 10 36 Failover E Subnet Mask 255 255 255 255 Dynamic DNS Pri DNS 139 130 4 4 LAN mary WiFi Secondary DNS 203 50 2 71 Telephone MTU 1500 oo Quick Setup RX Packets 602 Factory Defaults RX Bytes 53751 Restart TX Packets 4336 TX Bytes 208142 Settings APN My3G PPP Authentication Disabled v PPP Authentication Type PPUemme 00000 PPP Password IMSI 505013415303943 IMEI 353030020103040 Firmware 1 09 Network Network State Registered WCDMA UMTS850 Network Operator Mobile Telco Service Provider Mobile Telco Numeric Location Cell ID 3950 10C3 SIM Status SIM State Ready Power on PIN Lock Ask for SIM PIN at Power Up Disabled v Copyrigh
19. next to the message to forward e The New SMS page appears with the message in the Message editbox e Enter the phone number or click the Contacts button to select a recipient then click the Send button Delete an SMS message e Click the checkbox next to the message s to delete e Click the Delete button A The message is deleted immediately without further confirmation Copyright Vololink Pty Ltd 2006 2010 V1 43 July 2010 Page 57 of 78 4Gon www 4Gon co uk info 4gon co uk Tel 44 0 1245 808295 Fax 44 0 1245 808299 VoloAccess User Manual Creating a new SMS message To create a new SMS message follow the steps below e Inthe Navigation Panel click New SMS the New SMS page appears Vololink VoloAccess VA121V aiil the future is wireless E SMS gt New SMS New SMS Compose Message Phone Number Contacts Inbox 2 2 Outbox Sent Drafts Message Contacts Message Size 0 characters 1 message Copyright amp 2006 2010 Vololink Pty Ltd e Enter the Mobile Phone Number s or click the Contacts button the Contacts page appears e When entering multiple mobile phone numbers use a comma or semicolon as a separator For example NNNNNNNNN NNNNNNNNN e Select a recipient by clicking the checkbox next to the contacts name multiple recipients may be selected then click the OK button to add the number s to the Recipients list e Type the message in the Message edit
20. the VoloAccess to send or view received SMS messages proceed as follows e Return to the VoloAccess Index page and select SMS the SMS Inbox page appears B To return to the VoloAccess Index page click the Vololink logo in the top left of any page the future is wireless ey Vololink VoloAccess VA121V illl New SMS HCCTCENEENCTHENN TONNEN Inbox 2 2 dik C 2010 04 16 13 18 17 61409776604 Meet you at 5 00pm as arranged basa L 2010 04 16 13 16 39 61409776604 Message received thanks Drafts Contacts 1 2of2 Copyright 2006 2010 Vololink Pty Ltd _ Use this page to read SMS messages received by the VoloAccess e Unread messages are displayed in bold text To mark a message as Read click the checkbox next to u the message and click the Read button ey There is no audible or visual notification that an SMS message has been received It is necessary to load SMS and check the Inbox e The Date time column shows the Date and Time the SMS message was received e The From column displays the sending mobile number e The Message column displays the text of the message From this page you can Reply Forward or Delete a message see below Reply to an SMS message e Click the Reply button next to the message to reply to e The New SMS page appears with the recipient s number in the Phone Number editbox e Enter the message text then click the Send button Forward an SMS message e Click the Forward button
21. 10 V1 43 July 2010 Page 4 of 78 4Gon www 4Gon co uk info 4gon co uk Tel 44 0 1245 808295 Fax 44 0 1245 808299 VoloAccess User Manual About the VoloAccess The VoloAccess Convergent Wireless Terminal is the equivalent of an Internet connection and on voice enabled models a phone line combined Telephone handsets and computer equipment can be connected to the VoloAccess in the normal way using standard connectors The VoloAccess Convergent Wireless Terminal is a wireless voice and high speed data access point for use over HSPA or HSPA capable UMTS networks The VoloAccess provides both voice and advanced wireless services such as wireless broadband Internet services in areas where conventional telephone lines either do not exist or are too far from the nearest xDSL enabled exchange Using the VoloAccess also offers a convenient and cost effective alternative to wireline connections for voice and high speed data services when mobility is important Standard telephone SMS and Internet connections are all simultaneously available The VoloAccess enables simultaneous HSPA or HSPA data access for multiple users via the Ethernet ports or wirelessly using WiFi Once the VoloAccess has been connected and powered up the following services are available Voice Services Voice enabled models of the VoloAccess provide the equivalent of a PSTN or fixed line connection via the 3G mobile network Just plug in a standard analogue handset or a
22. 112 mm y Wall Mounting drilling dimensions I Copyright Vololink Pty Ltd 2006 2010 V1 43 July 2010 Page 12 of 78 4Gon www 4Gon co uk info 4gon co uk Tel 44 0 1245 808295 Fax 44 0 1245 808299 VoloAccess User Manual Connecting the VoloAccess to a Computer The VoloAccess is connected to a computer using one of the four Ethernet LAN ports on the back of the unit and the Ethernet port on the computer Use an Ethernet cable for this purpose If you are connecting a computer to the VoloAccess wirelessly refer to the WiFi section for details If the computer that you are connecting to the VoloAccess is already configured to obtain an IP Address and DNS server address automatically skip this section and move to Checking the Connection If this is not the case continue with the following instructions Preparation To prepare the computer for connection to the VoloAccess do the following In Windows XP e Load the Windows Control Panel and double click Network Connections e Under the heading LAN or High Speed Internet right click Local Area Connection and select Properties e Select Internet Protocol TCP IP and click the Properties button A dialog box similar to the one below appears In Windows Vista e Load the Windows Control Panel and double click Network and Sharing Center e Click View status located next to Local Area Connection e The Local Area Connection Status window is displayed Click the Propert
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24. 4 be 70 192 168 0 82 Serer 01 00 0c 76 24 be 70 31 03 2010 13 08 00 1a 4b 5c 38 61 192 168 0 109 notebook 01 00 1a 4b 5c 38 61 WiFi Telephone System Quick Setup Factory Defaults Restart Copyright amp 2006 2010 Vololink Pty Ltd Settings To view or edit the LAN Settings select LAN followed by Settings in the Navigation panel the LAN Settings page appears Vololink VoloAccess VA121V aii the future is wireless E Admin gt Settings Status Networking Mode Bridge or Router Mode Router LAN IP Address LAN Settings Static DHCP IP Address 192 168 0 1 VPN Netmask 2552552550 PortForward DHCP Server WiFi Telephone System DHCP Sewer Enabled v IP Address Range from 192 168 020 Quick Setup IP Address Rangeto 192 168 0 120 Edit static DHCP assignments Factory Defaults Lease Time sec 86400 Restart UPnP Enabled v Copyright 2006 2010 Vololink Pty Ltd Most users will not need to change anything on this page However if necessary you can e Define the IP Address and Netmask of the VoloFone e Enable or Disable the DHCP Server e Define the IP Range assigned by the DHCP Server e Set the Lease Time of the IP Address Copyright Vololink Pty Ltd 2006 2010 V1 43 July 2010 Page 31 of 78 4Gon www 4Gon co uk info 4gon co uk Tel 44 0 1245 808295 Fax 44 0 1245 808299 VoloAccess User Manual The VoloAccess incorporates a DHCP server that assigns dynam
25. 43 July 2010 Page 2 of 78 4Gon www 4Gon co uk info 4gon co uk Tel 44 0 1245 808295 Fax 44 0 1245 808299 VoloAccess User Manual COPYRIGHT NOTICE This document has been prepared and written by Vololink Pty Ltd and is copyright Other than for the purposes of and subject to the conditions prescribed under the Copyright Act no part of it may in any form or by any means electronic mechanical micro copying photocopying recording or otherwise be reproduced stored in a retrieval system or transmitted without prior written permission from Vololink Pty Ltd Product or company names are trademarks or registered trademarks of their respective holders Copyright Vololink Pty Ltd 2006 2010 V1 43 July 2010 Page 3 of 78 4Gon www 4Gon co uk info 4gon co uk Tel 44 0 1245 808295 Fax 44 0 1245 808299 VoloAccess User Manual Safe and Efficient Use Note please read this information before using your VoloAccess Save this user manual as it contains important safety information and operating instructions e The VoloAccess is intended for indoor use only e The VoloAccess must not be connected to telephone cabling that leaves the building e Use only the supplied AC adaptor e Should it be necessary please return the VoloAccess to your supplier for repair There are no user serviceable parts inside e If the base is used ensure the main unit is securely located on the base Radio Frequency Energy Your VoloAccess is both a rad
26. 68 255 255 Setting the Date and Time To set the Date and Time on the VoloAccess follow these steps e From the Navigation panel select System followed by Date Time the Date Time page appears Vololink VoloAccess VA121V eiil the future is wireless E Admin gt Date Time Status Date and Time Settings Time Source Date dd mmiyyyy 16 04 2010 Telephone Time hh mm 12 56 System Local Timezone Offset Australia Melbourne 7 Date Time Firmware SavelRestore EventLog Quick Setup Factory Defaults Restart Copyright amp 2006 2010 Vololink Pty Ltd The default setting for Time Source is Manual e Enter the current Date and Time e Select your Local Timezone Offset from the drop down list e Click the Apply button to save the settings The Time Source can also be configured to NTP Network Time Protocol or NITZ Network Identity and Time Zone meaning the VoloAccess will synchronise the date and time with a time server Copyright Vololink Pty Ltd 2006 2010 V1 43 July 2010 Page 50 of 78 4Gon www 4Gon co uk info 4gon co uk Tel 44 0 1245 808295 Fax 44 0 1245 808299 VoloAccess User Manual To select the NTP Time Server e Select NTP from the drop down list Date and Time Settings Time Source NTP i Date dd mmAyyy 01 01 2000 Time hh mm 14 00 LocalTimezoneOffset Australia Melboume 7 e Select your Local Timezone Offset from the drop down list e Click the Apply but
27. A ict caret ean eden tenn KE Pin E RUE E REEL cR MEN UNAM EUR NEEE ESAE LR E CELO Lam EN HARa ERA DUE 10 quls 8 WV P mp eee ee eee ee ee 10 Mobile Network IN ice cca epacesigcreccaederaviseienncee enasea naaa aa naeia aandaa asa 10 a e iic asa ETT eH EE 10 Wireless Local Area Network VAIN asossa cutis ua tbid mh tabem a HuS wai x US masa tu Ae ae ac es cda ti Gc a neta dinem Adda 10 Wee Area Network LAN Phe PR 11 Wide Area zen WAN rcc 11 area M ees 16 E E X Ex CT E 11 BT pr e E ec sen E AE EE E a E 11 Setting Up the VOIGACCOSS oiesvisonisekces NS RR iinne aai 12 ies eec ci LOCATON NERO A A A 12 KOCOT O TTD t m 12 Vue aide zie ce RO omm 12 Connecting the VoloAccess to a Computer 1 eeeceeeeeeeeeeeeeeee seen 13 Pee Uy NND A E 13 S ycedgeBiai ands e le gt o mmn 14 els re Ur ge eie ERR ER OT NT EE 15 Voice Services Voice enabled models only 111 eeeeeeeeeee cesse eene eene nnn nnns 15 fte RET NNI NETT T 16 APN Access elim riim cc 16 RV Be arie EET 16 f C 17 e Cl zigiero 9 ERN NER E E E UT 18 Pe i dioit MONUI m UU 20 A TAP eT 21 4 tT HP 22 0 WRITE T PORE 29 Sure Pi AEN AE ENE E N HR 29 E E M E eee eerie
28. All Outgoing International Calls from Out Call i ee Barred the VoloAccess are Barred All Outgoing International Calls from the VoloAccess are Barred except those to your Home Country All Incoming International Calls when Roaming Barred All Outgoing International Calls except to Home Country Barred To configure these settings use the drop down list to select the action enter the Password and click the Apply button You will need to obtain the password for Call Barring from your service provider Copyright Vololink Pty Ltd 2006 2010 V1 43 July 2010 Page 45 of 78 4Gon www 4Gon co uk info 4gon co uk Tel 44 0 1245 808295 Fax 44 0 1245 808299 VoloAccess User Manual Configuring Supplementary Services using the Phone Keypad Introduction ey Support of Supplementary Services is dependent on the SIM installed in the VoloAccess and also on the network For this reason all of the documented services may not be available The VoloAccess supports the following list of Supplementary Services e Inbound Caller ID e Outbound Caller ID e Call Waiting e Call Divert e Call Barring e Multi party Calls e Call Transfer e Call Holding e Call Waiting ey Throughout this section the instructions will refer to the Flash key which can be labelled as Flash or Recall on a telephone e Not all telephones have a Flash key In which case use the Telephone page in Admin to configure Telephone Supplementary Services Wh
29. C address filtering is provided to allow you to restrict access to your WiFi network to specific computers The MAC address is a unique address applied to a network adapter Access Control is configured as follows Select WiFi then Access Control in the navigation panel the Access Control page appears Vololink the future is wireless E Admin gt Access Control VoloAccess VA121V Fil WiFi Access Control Note This feature is applicable only if WiFi is enabled Status Access Control WPS Telephone System Quick Setup Factory Defaults Restart MAC Address Filtering Disabled v Filter Mode Allow J Ada Copyright 2006 2010 Vololink Pty Ltd e From the drop down list next to MAC Address Filtering select Enabled e From the drop down list next to Filter Mode select Allow or Deny You can choose to allow or deny all specified clients that is all allowed or all denied access e Enter the MAC address of the client in the format nn nn nn nn nn nn and click the Add button e Continue adding MAC addresses and when complete click the Apply button Following is an example of a WiFi Access Control configuration Vololink the future is wireless E Admin gt Access Control Status LAN WiFi Access Control WPS Telephone System Quick Setup Factory Defaults Restart VoloAccess VA121V illl WiFi Access Control Note This feature is applicable only if WiFi
30. CP server The DHCP server recognises the MAC address of the computer s network card and assigns the static IP address to it Static DHCP is required if you want your computer to always have the same IP address This is sometimes required by certain programs Static DHCP should be used in conjunction with Port Forward If you forward an external WAN TCP UDP port to a port on a server running inside your LAN you have to provide that server with a static IP address this can be achieved using Static DHCP To assign static IP addresses to computers on your LAN select Static DHCP in the navigation panel the Static DHCP window appears ey Vololink VoloAccess VA121V ill the future is wireless E Admin gt Static DHCP Status MAC Address IP Address Host Name optional E LAN Settings Static DHCP VPN PortForward WiFi Telephone System Quick Setup Factory Defaults Restart Copyright 2006 2010 Vololink Pty Ltd e Enter the following data for each computer to be assigned a static DHCP address MAC Address Enter the MAC address e g 00 1a 4b 5c 38 61 IP Address Enter the IP address e g 192 168 0 150 Host Name Enter a Host Name optional recommended as it helps identify the computer It is in readable format rather than a number see View leases e Click the Add button to complete assigning a static DHCP address Copyright O Vololink Pty Ltd 2006 2010 V1 43 July 2010 Page 32 of 78 4Gon w
31. Call Divert VoloAccess VA121V ail Status Divert All Voice Calls Status Disabled LAN WiFi Enable All Calls Divert Telephone Disable All Calls Divert Call Divert Divert Voice Calls when Busy Call Barrin 9 Status Disabled System Enable Busy Divert Quick Setup Factory Defaults Disable Busy Divert Restart Divert Voice Calls when Not Reachable Status Disabled Enable Unreachable Divert Disable Unreachable Divert Divert Voice Calls when Calls are Not Answered Status Disabled Enable Not Answered Divert after seconds Disable Not Answered Divet Disable Copyright 2006 2010 Vololink Pty Ltd The following can be configured Divert All Voice Calls Divert Voice Calls when Busy Divert Voice Calls when Not Reachable Unconditional Call Diversion Busy Call Diversion Phone Not Reachable Call Diversion Divert Voice Calls when Calls are Not Answered No Answer Call Diversion after a defined number of seconds To enable any of these settings first enter a phone number to divert to then click the Enable button To disable a setting click the Disable button A Call Divert settings override Call Waiting settings Copyright Vololink Pty Ltd 2006 2010 V1 43 July 2010 Page 44 of 78 4Gon www 4Gon co uk info 4gon co uk Tel 44 0 1245 808295 Fax 44 0 1245 808299 VoloAccess User Manual ey When a setting has been enabled the Status changes to reflect the cu
32. IP address automatically using DHCP If not change the computer TCP IP settings For further information see Connecting the VoloAccess to a Computer or the manual of your operating system e Check that an IP Address has been allocated to your computer by the VoloAccess Use the procedure described under No LAN Connection e If the VoloAccess IP address has been changed and you do not know the current IP address use the Reset button to reset the VoloAccess to default factory configuration see above This will set the IP address to 192 168 0 1 e Make sure you are using the correct login details If the default password has been changed and you do not know the current password use the Reset button to reset the VoloAccess to default factory configuration see above This will reset the login details to default values The default User Name is admin and the Password is password e f the computer is connected to the VoloAccess via an Ethernet cable check that the corresponding LAN connector indicator is illuminated If not make sure that the cable is properly connected or try using another Ethernet cable Connectivity Problems Before attempting to resolve connectivity problems always check the following first e Check that one end of the Ethernet cable is plugged into the VoloAccess and the other end into a network switch or directly into a computer e Check the LAN indicator on the VoloAccess It should be On and solid blue If th
33. Load Windows Control Panel and Internet Protocol Version 4 TCP IPv4 Properties double click Network Connections Under the heading LAN or High You can get IP settings assigned automatically if your network Speed Internet right click Local supports this capability Otherwise you need to ask your network Area Connection and select administrator for the appropriate IP settings Properties Obtain an IP address automatically Select Internet Protocol TCP IP Use the following IP address and click the Properties button IP address The adjacent dialog appears Subnet mask Default gateway Obtain DNS server address automatically Use the following DNS server addresses Preferred DNS server Alternate DNS server e Ensure that Obtain an IP address and Obtain DNS Server address are both set to automatic In Windows Vista Load Windows Control Panel and double click Network and Sharing Center Internet Protocol Version 4 TCP IPv4 Properties Next to Local Area Con nection click You can get IP settings assigned automatically if your network n supports this capability Otherwise you need to ask your network View status administrator for the appropriate IP settings The Local Area Connection Status window is displayed Click the Properties button Obtain an IP address automatically Use the following IP address IP address The Local Area Connection Proper
34. Storage temperature 20 to 70 C e Operating humidity 596 to 9596 AC to DC Power Supply e Input 100 240V 50 60Hz AC e Output 12V 2A DC e Plug options Australia Europe UK USA e Rechargeable Li ion battery pack optional Dimensions e 178 x 118 x 33 mm excluding stand and antennas 3G Network Telephone VoloAccess Telephone V1 43 July 2010 4Gon www 4Gon co uk info 4gon co uk Tel 44 0 1245 808295 Portable Computer Ethernet i ja SOT ae O Sar we O Desktop Computers Page 76 of 78 Fax 44 0 1245 808299 VoloAccess User Manual Appendix Federal Communication Commission Interference Statement This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one of the following measures e Reor
35. Y Telephone PPP Authentication Type System PPP Username Quick Setup Factory Defaults PPP Password SIM Status Copyright 2006 2010 Vololink Pty Ltd e Enter your 3G services provider s APN in the editbox provided e Click the Apply button The Test Button On many of the configuration pages a Test button is present Use the Test button to test the functionality that you have just configured When you are satisfied with the new configuration click the Apply button Clicking the Apply button saves any changed settings permanently in non volatile memory The rest of this section covers items that you may wish to view or change Copyright Vololink Pty Ltd 2006 2010 V1 43 July 2010 Page 16 of 78 4Gon www 4Gon co uk info 4gon co uk Tel 44 0 1245 808295 Fax 44 0 1245 808299 VoloAccess User Manual WAN The WAN Wide Area Network page displays the status of the 3G Embedded interface The WAN Ethernet interface may be used if Failover is enabled To view the WAN status click WAN in the Navigation panel the WAN page appears the future is wireless wy Vololink VoloAccess VA121V Pill Status WAN F 3G Embedded Connected Yes 3G Embedded Failover MEM 3 Dynamic DNS Telephone System Quick Setup Factory Defaults Restart Copyright 2006 2010 Vololink Pty Ltd All rights reserved Following is a description of the items displayed Interface The
36. a Over The Air download feature Built in internet redundancy IP failover via either WAN port or externally connected 3G USB modem Flexible design Voice and Data or Data only Optional rechargeable Li ion battery pack for continuous operation during power failures ex Vololink I the future is wireless Vololink Pty Ltd Melbourne Australia sales vololink com www vololink com Copyright Vololink Pty Ltd 2006 2010 3G Wireless Network e Air Interface WCDMA e GSM GPRS EDGE frequencies 850 900 1800 1900MHz WLAN e 802 11b g n WiFi access point e 2 4000 2 4835GHz ISM Band e2x2 MIMO e WiFi Protected Setup Internet Protocols e DHCP server e PPP client e NAT e NAT port forwarding e NAT ALGs e DNS proxy server e SNTP client Security e Firewall e VPN tunnelling e VPN pass through e WLAN 64 128 bit WEP WPA and WPA2 Indicators e Power Mobile network status Signal strength 4 x LAN WAN WLAN Phone 1 Phone 2 WPS User Manual Connectors Four RJ45 Ethernet ports Two antenna connectors SMA 50 ohm Connector for external SIM DC power supply Two RJ11 connectors Voice enabled models only RJ45 WAN port USB host port Antenna e Dual external omni directional 50 ohm 3G e Dual internal omni directional 50 ohm WLAN e Optional higher gain directional 3G antennas and extension cables available Environment e Operating temperature 0 to 45 C e
37. a Vololink the future is wireless VoloAccess 3G Convergent Wireless Terminal Voice SMS Data UsER MANUAL 4Gon www 4Gon co uk info 4gon co uk Tel 44 0 1245 808295 Fax 44 0 1245 808299 VoloAccess User Manual TABLE OF CONTENTS Ale A a e etr E A E E A aie ame E T 4 Pado FIEOUPDEV ENON srin Sasori r UDIN dU VD TE DN IINE UN UD Nd 4 I O SS a Pee amp Pise I dello eie i A TT T E E D C S a 5 NO RU Pici NINE IRI RE RES 5 Wa Cela go SS lt 1 8 la EAA ne cee tee ee ne cane tare N AE en ere ne are eee AIEE ere eee eee Cena AE TENERE 5 dedic RTL Le o NNI PE EA T E AENA are ETO RR RE o es Ak Mete RIEN DN nected gitadslmamidnane A E E soul bedduans 6 HoW O USE TRIS Maral eec 6 Conventions used in this Manual ccccceeeeeeeeeeeeeeeeeeeseneeeneseaeecea esse seeaaseeaesseaessenseeaaseenessanessanenes 6 VoloAccess variants covered by this Manual ccccceeeceeseeeeeeeeeneeeeeeeeeeeeeseeeaneeseneeeaeeeeneeennessags 6 Installing the SIM Subscriber Identity MOCUIe cccceeeseeeeeeeeeeeeseeneeeseeneeeseaneeseneneesseansenseaneees 7 Removing the SIM eee P 8 ge of Cel oy seni Connections tete NP EM 8 Front Fanell UN age gerne tied aces aub detienen addit a E n qun E icu ai cM NU quM Ode bm UE 9 dg ee a eee Tu II TUUM 9 linis HH 9 ee ME VOONCOES S dentis MM OU aeia UN pL ERU HI e EXEC VP mina DRM UNIS EUN M AERIS band 9 NS IOS
38. abled and expands to include further Network information together with Traffic Statistics as follows It may be necessary to repeat the Refresh several times before the updated information appears Copyright O Vololink Pty Ltd 2006 2010 V1 43 July 2010 Page 26 of 78 4Gon www 4Gon co uk info 4gon co uk Tel 44 0 1245 808295 Fax 44 0 1245 808299 VoloAccess Vololink the future is wireless User Manual VoloAccess VA121V P F Admin gt WAN Ethernet Status WAN 3G Embedded WAN Ethernet Failover Dynamic DNS LAN WiFi Telephone System Quick Setup Factory Defaults Restart Network Status Connected Refresh B 10 1 1 9 255 0 0 0 gt 10 1 1 1 g B1 8211 1 61 9 188 33 MTU 1500 303 55540 a 1895 553129 Operating Mode MAC Address 00 1B 5D 20 46 05 Copyright 2006 2010 Vololink Pty Ltd The WAN Ethernet page displays the following information Network Status Traffic Statistics Settings Operating Mode MAC Address IP Address Netmask Displays the following WAN Ethernet interface connection status the IP Address allocated to the VoloAccess on the Ethernet WAN the Subnet Mask P address of the WAN Ethernet Gateway P addresses of the Domain Name Servers Primary and Secondary MTU Maximum Transmission Unit The number of packets and bytes received RX and transmitted TX The Operating Mode of DHCP should
39. abled models only picked up the handset and the phone starts dialing out after a brief period before dial any numbers Why This is most likely due to the Default Dialing feature being enabled and with the Timeout set to a short period You can disable this feature see below or you can simply increase the timeout period to 10 seconds This will provide an adequate delay before dialing a number To prevent this behavior disable the Default Dial feature as follows e Load the Administration Web page at http 192 168 0 1 e Select Telephone from the navigation panel e From the drop down list next to Default Dial select Disabled e Click the Apply button cannot enable Call Divert e Check that the phone number is specified including the International Dialing Prefix and Country Code e From Admin it is NN where NN is the International Dialing Prefix and e From the keypad it is NN where NN is the International Dialing Prefix Note The is entered as when using the keypad e f you still cannot enable Call Divert please contact your service provider this service may not be enabled for your account cannot disable Call Divert e Contact your service provider and request that the service be disabled enabled the Call Waiting feature but it does not work Why e The Call Divert feature settings override Call Waiting Check your Call Divert configuration e f you have enabled Unconditional Call Divert or C
40. added by the SIM provider are read only and cannot be edited or deleted Editing an entry in the Contacts list To edit an existing contact e Make the required changes to the Contact Name or Phone Number then click the Save button Deleting an entry in the Contacts list e Click the Delete button next to the contact to delete A The contact is deleted immediately without further confirmation Copyright Vololink Pty Ltd 2006 2010 V1 43 July 2010 Page 59 of 78 4Gon www 4Gon co uk info 4gon co uk Tel 44 0 1245 808295 Fax 44 0 1245 808299 VoloAccess User Manual Saving a Draft Copy of a Message There are occasions when you may wish to create a message to be sent later To do this open the New SMS page and compose the new message When complete click the Save button the message is saved in the Drafts area for later use To use a previously saved Draft message e Inthe Navigation Panel select Drafts the Drafts page appears Vololink VoloAccess VA121V illl the future is wireless New SMS m a Ca RN Inbox 2 2 od 2010 04 16 18 31 10 Please advise your arrival time Friday Regards David Edit bans 1 1 0f1 Drafts 1 Contacts Copyright amp 2006 2010 Vololink Pty Ltd e Click the Edit button next to the message to process the message is loaded into the New SMS message page for editing and sending e To delete a draft message click the checkbox next to the message to
41. al For inbound calls both phones ring the first handset lifted will take the call the other handset receives the busy signal Copyright Vololink Pty Ltd 2006 2010 V1 43 July 2010 Page 8 of 78 4Gon www 4Gon co uk info 4gon co uk Tel 44 0 1245 808295 Fax 44 0 1245 808299 VoloAccess User Manual Front Panel Connections The following shows the front panel of the VoloAccess and describes the purpose of each connection WiFi Protected Setup WPS button and USB port Reserved for indicator Used for establishing WiFi future use connection using WPS See WPS for further information WiFi Protected Setup WPS The WPS function is designed to assist with setting up a secure WiFi connection ey A WPS capable network interface device is required to use this feature WPS button The following table describes the behaviour of the WPS button indicator WPS enabled and idle ON solid WPS session in progress ON flashing For further information on using the WPS feature refer to the WPS section Resetting the VoloAccess The unit can be reset at any time after the power up indicators sequence is finished and the unit enters normal operation This is done by pressing and holding down the reset button at the back of the unit The VoloAccess reset button has three functions described in the following table see notes below Reboot the VoloAccess Reset the VoloAccess Clear VoloAccess flash memory Same as s
42. all Divert on Busy it will prevent Call Waiting from working You have to disable the above mentioned Call Divert features for Call Waiting to work e If the above step does not help please contact your service provider Copyright Vololink Pty Ltd 2006 2010 V1 43 July 2010 Page 69 of 78 4Gon www 4Gon co uk info 4gon co uk Tel 44 0 1245 808295 Fax 44 0 1245 808299 VoloAccess User Manual Advanced Data Features Port Forward have configured Port Forwarding for my Web Server but still cannot access the site Why e First check that the configuration settings are correct on the Admin gt LAN gt Port Forward page The Server IP address is the IP address of your machine which is running the Web Server The Protocol is TCP e The second thing to check is the firewall settings on the Web Server machine Make sure that you are not filtering blocking the traffic and the port VPN have configured VPN but still cannot connect to the remote VPN server How do fix this e Verify that your 3G service provider provides an externally linkable routable IP address This is the WAN IP Address which you can see on the Admin gt WAN gt 3G Embedded page This address cannot be in the following non routable ranges for VPN to operate 10 0 0 0 10 259 255 295 172 16 0 0 172 31 255 255 192 168 0 0 192 168 255 255 ey These IP addresses have been reserved by the Internet Assigned Numbers Authority IANA for use by privat
43. and inserting it into another mobile phone SMS Short Messaging Service A service through which users can send text based messages from one device to another SSID Service Set Identifier A SSID also known as Network Name is a name used to identify a 802 11 wireless LAN Static DHCP Static DHCP is a feature which makes the DHCP server on your router VoloAccess always assign the same IP address to a specific computer on your LAN T TCP IP Transmission Control Protocol Internet Protocol The basic communication language or protocol of the Internet U UPnP Universal Plug and Play A set of computer network protocols that allow devices to connect seamlessly and to simplify the implementation of networks data sharing communications and entertainment in the home and corporate environments UMTS Universal Mobile Telecommunications System UMTS is a so called third generation 3G broadband packet based transmission of text digitised voice video and multimedia SIM Universal Subscriber Identity Module A SIM is an application for UMTS mobile telephony which is inserted in a 3G mobile phone V VoIP Voice over Internet Protocol A term used in IP telephony for a set of facilities for managing the delivery of voice information using the Internet Protocol IP VPN Virtual Private Network A VPN is a communications network tunnelled through another network One common application is secure communications th
44. ash Call Diversion Notes 1 If diversion of all voice calls is enabled and call diversion when either Phone is Busy or No Reply or Not Reachable is enabled it will first disable All Voice Calls Diversion and then enable that particular diversion When diversion of all voice calls is enabled this will override all other diversion settings Call Barring es You will need to obtain the password for Call Barring from your service provider All Call Barring disable a 330 lt password gt Flash rey Bar all Incoming Calls enable r 35 lt password gt Flash dp Bar all Incoming Calls disable 35 lt password gt Flash E m amp Bar All Incoming International Calls when Roaming enable J J N 351 lt password gt Flash 12 a Bar All Incoming International Calls when Roaming disable All Incoming Call Barring disable d 353 lt password gt Flash E This section continued on next page 351 lt password gt Flash ae Copyright Vololink Pty Ltd 2006 2010 V1 43 July 2010 Page 47 of 78 4Gon www 4Gon co uk info 4gon co uk Tel 44 0 1245 808295 Fax 44 0 1245 808299 VoloAccess User Manual Call Barring continued Bar All Outgoing Calls enable a 33 lt password gt Flash 2 Bar All Outgoing Calls disable r 33 lt password gt Flash E Bar All Outgoing International Calls enable r y 331 lt password gt Flash 12 Bar All Outgoing International Calls disable r 331 lt password gt Flash Ze Bar All Outgoing Intern
45. ational Calls except to Home Country enable a 332 lt password gt Flash 1 Bar All Outgoing International Calls except to Home dh 332 lt password gt Flash EE Country disable All Outgoing Call Barring disable A 4333 password Flash 22 The next section refers to In Call features These commands are executed while a call is in progress Feature Keypad sequence Answer a Call in Waiting Flash2 Alternates between the calls Multiparty Call A call is in progress and there is another Flash2 to put current call on hold incoming call and pick up the incoming call then Flash3 to connect all calls Flash2 to put current call on hold Multiparty Call A call is in progress and you make another make another call by Call Flash number when call is answered Flash3 to connect all calls Cancelling a Command For all commands except the In Call Feature commands hanging up the telephone handset or pressing the Cancel button in Admin will cancel it Command Success Failure Indication For a command entered using the keypad you will hear a high pitched beeping higher than the dial tone pitch to indicate success A low pitched beeping similar to the dial tone pitch indicates failure Copyright Vololink Pty Ltd 2006 2010 V1 43 July 2010 Page 48 of 78 4Gon www 4Gon co uk info 4gon co uk Tel 44 0 1245 808295 Fax 44 0 1245 808299 VoloAccess User Manual System The System page displays System Informatio
46. box As the message is entered the Message Size in characters is displayed e The maximum number of characters per message is 160 Longer messages are split into smaller messages and combined at the receiving end e Click the Send button to complete sending an SMS message Adding new entries to the Contacts page Use the SMS Contacts page to store mobile phone numbers of the people that you correspond with via SMS To add a new entry proceed as follows e Inthe Navigation Panel click Contacts the Contacts page appears ey The contacts already stored on the SIM are read and displayed Copyright Vololink Pty Ltd 2006 2010 V1 43 July 2010 Page 58 of 78 4Gon www 4Gon co uk info 4gon co uk Tel 44 0 1245 808295 Fax 44 0 1245 808299 VoloAccess User Manual ey Vololink VoloAccess VA121V will the future is wireless E SMS gt Contacts New SMS Cowacome Pronenumer Inbox 2 2 pns 5 EE O sen Call Connect o ee men Directory Assist ww EE Contacts MessageBank Mobile Tutorials Phone Setup Copyright 2006 2010 Vololink Pty Ltd e Inthe blank Contact Name editbox at the bottom of the list enter the new contact s name e Inthe blank Phone Number editbox at the bottom of the list enter the new contact s phone number e Click the Add button to add the new contact to the Contacts list om Contacts are arranged in alphabetical order wy Contacts that you add can be edited or deleted those
47. ce Client PIN the second is where the PIN is provided by the Access Point VoloAccess PIN For the Client PIN method when prompted enter the PIN provided by the Setup program in the Client PIN editbox of the WPS page of Admin Wait until prompted by the Setup program then click the Start button in the WPS page of Admin For the Access Point method when prompted enter the PIN displayed on the WPS page under VoloAccess PIN into the new client s Setup program Copyright Vololink Pty Ltd 2006 2010 V1 43 July 2010 Page 38 of 78 4Gon www 4Gon co uk info 4gon co uk Tel 44 0 1245 808295 Fax 44 0 1245 808299 VoloAccess User Manual During negotiation the WPS page changes to reflect the WPS Active state and the WPS indicator on the VoloAccess flashes WiFi Protected Setup VPS Note This feature is applicable only if WiFi is enabled Wes state WPS Active Note WPS is currently active Please wait for the new connection to complete stop WPS After WPS negotiation has completed verify the connection by selecting LAN gt View Leases in Admin PBC Method On the client computer run the Setup program supplied with the WPS capable device This usually involves inserting the supplied CD into the computers DVD CD drive and allowing it to run automatically If this is not the case refer to the user manual supplied with the WPS capable device on how to install the software The Setup program should take you thro
48. cient time to receive a reply The range of values is Min 1 second to Max 3 minutes The number of successive DNS resolution failures before the interface is considered to have failed Once the specified number of failures has been reached the next available interface will become the active interface The range of values is Min 1 to Max 100 Poll Failure Count Interface Order Defines the preferred order of interface usage The primary interface is used in preference to the secondary interface until it fails at which time the VoloAccess will switch to the next interface To change the interface order click the Raise button Servers To Be Resolved The list of host names to resolve The default hosts can be replaced or deleted Additional host names can also be defined Use the Save Delete and Add buttons to manage these items At least one host must be defined ey After making changes to this page click the Apply button Copyright O Vololink Pty Ltd 2006 2010 V1 43 July 2010 Page 24 of 78 4Gon www 4Gon co uk info 4gon co uk Tel 44 0 1245 808295 Fax 44 0 1245 808299 VoloAccess User Manual ey After enabling Failover the WAN page changes to reflect the status of the primary and secondary WAN interfaces and the WAN section of the navigation panel expands to include WAN Ethernet as shown in the following image ey Vololink VoloAccess VA121V illl the future is wireless Connected No WAN Ethernet 3G Embedded
49. dded WAN Ethernet Failover ft Dynamic DNS ice dyndns v LAN WiFi Telephone System Quick Setup Factory Defaults Restart Copyright amp 2006 2010 Vololink Pty Ltd Dynamic DNS is configured as follows e Select Enabled from the drop down list next to Dynamic DNS e Enter the Hostname supplied by the Dynamic DNS provider in the editbox provided e Select the Dynamic DNS service provider from the drop down list next to Service e Enter the Username supplied by the Dynamic DNS provider in the editbox provided e Enter the Password supplied by the Dynamic DNS provider in the editbox provided e Click the Apply button Copyright Vololink Pty Ltd 2006 2010 V1 43 July 2010 Page 29 of 78 4Gon www 4Gon co uk info 4gon co uk Tel 44 0 1245 808295 Fax 44 0 1245 808299 VoloAccess User Manual LAN The LAN Local Area Network page displays the LAN status and traffic statistics To view the LAN page click LAN in the Navigation panel the LAN page appears Vo lo li n k VoloAccess VA121V aul mil the future is wireless E Admin gt LAN Status LAN Status MAC Address 00 1B 5D 20 A6 04 IP Address 192 168 0 1 Settings Netmask 255 255 255 0 Static DHCP VPN MTU 1500 Port Forward DHCP Server Enabled View leases wir Telephone RX Packets 13024 System 1736824 Quick Setup 7385 Factory Defaults Restart Copyright amp 2006 2010 Vololink P
50. delete and then click the Delete button A The message is deleted immediately without further confirmation Copyright Vololink Pty Ltd 2006 2010 V1 43 July 2010 Page 60 of 78 4Gon www 4Gon co uk info 4gon co uk Tel 44 0 1245 808295 Fax 44 0 1245 808299 VoloAccess User Manual Sent Messages The Sent page is used to view previously sent SMS messages e Click Sent in the Navigation panel the Sent page appears ey Vololink VoloAccess VA121V illl the future is wireless E SMS gt Sent 2 New SMS m oeme fro CINE REN Inbox 2 2 Outbox 2010 04 16 18 37 25 0409776604 ETA Melb 4 35pm Fri Regards Steve oae C 2010 04 16 18 35 57 0409776604 Meet you at 5 00pm as arranged Regards Steve Drafts 1 Contacts 1 2of2 Copyright 2006 2010 Vololink Pty Ltd oent messages are displayed for viewing The Sent page can also be used to forward a message to another recipient as follows e Click the checkbox next to the message to forward e Click the Forward button the message is loaded into the New SMS message page for editing e Enter the Mobile Phone Number s or click the Contacts button the Contacts page appears ey Multiple phone numbers can be entered Use a comma or semicolon to separate the numbers e Select a recipient by clicking the checkbox next to the contacts name multiple contacts may be selected then click the OK button to add the number s to the Recipients lis
51. do nottrustthe source do not open or save this file What s the risk e Click the Save button e A Save dialog appears for you to select a location to save the file e Click the Save button a Download complete dialog appears e Click the Close button Factory Defaults 9 setting the VoloAccess to factory defaults will overwrite all configuration items including the Admin password The configuration settings can be saved using the Save Configuration feature This saved file can be restored once the VoloAccess has restarted To restore the VoloAccess to the factory settings select Factory Defaults from the Navigation panel the Factory Defaults page appears Vo lo li n k VoloAccess VA121V will the future is wireless E Admin gt Factory Defaults Status WAN Factory Defaults e Reset to factory defaults No v Yes E WiFi No Lg Telephone System Quick Setup Factory Defaults Restart Copyright amp 2006 2010 Vololink Pty Ltd e Select Yes from the drop down list e Click the Apply button The VoloAccess will restart and display the Restarting page containing a prompt to click here to refresh If JavaScript is enabled in your Web browser this is not necessary to reload the page the refresh will happen automatically e It is necessary to re enter the APN before the VoloAccess will connect to the Internet 0 oetting the VoloAccess to factory defaults can also be done using the Res
52. drop down list the page reloads automatically and displays the WEP Authentication and WEP Encryption Key edit boxes Security and Authentication SemdyMods WEP v WEP Authentication WEP Encryption Key Select the WEP Authentication method OPEN or SHARED from the drop down list then enter a WEP Encryption Key must be exactly 5 or exactly 13 ASCII characters in the editbox provided and click the Apply button WPA WiFi Protected Access is a protocol used to secure WiFi networks To configure WPA as the Security Mode select WPA from the drop down list the page reloads automatically and displays the WPA Pre Shared Key editbox Secunty and Authentication Securiy iode WPA Pre Shared Key Enter a WPA Pre Shared Key 8 63 ASCII characters in the editbox provided and click the Apply button WPA2 WiFi Protected Access version 2 is a more secure version of the WPA protocol This protocol may not work with some older network cards To configure WPA2 as the Security Mode select WPA2 from the drop down list the page reloads automatically and displays the WPA Pre Shared Key editbox Enter a WPA Pre Shared Key 8 63 ASCII characters long in the editbox provided and click the Apply button Copyright Vololink Pty Ltd 2006 2010 V1 43 July 2010 Page 36 of 78 4Gon www 4Gon co uk info 4gon co uk Tel 44 0 1245 808295 Fax 44 0 1245 808299 VoloAccess WiFi Access Control User Manual MA
53. e internal networks ey It is a known issue that some ISPs do provide internal non routable IP addresses in which case your VoloAccess cannot be configured as a VPN host e VPN has strict rules for security reasons The credentials on both the remote server and your local client have to match for VPN to work You need to provide your WAN IP Address to your VPN Server administrator and obtain the Server s host and network details and the authentication key to be configured in Admin e Each time you turn your VoloAccess off and on your service provider allocates a new WAN IP Address unless your account has a static address A static IP address can be arranged with your 3G service provider If your WAN IP Address is dynamic changes each time you will need to notify your VPN Server s administrator to update the connection details on the Server side Time Server The VoloAccess displays incorrect date and time Why e f after 15 minutes the VoloAccess still doesn t display the correct date and time check that a Time Server has been enabled in Admin ey If NITZ is selected as the Time Server the Date Time update should occur in a matter of seconds however an NTP Time Server can take considerably longer to respond e Refer to Setting the Date and Time in the User Manual for further information VoloAccess fails to start normally If the VoloAccess has been started but the WiFi Protected Setup Signal Strength and Mobile Network
54. e following actions to identify and solve the problem P e SIM Make sure that the phone is working try connecting it to a fixed line telephone network PSTN The phone has to be of a standard touch tone type with DTMF keypad support Some older phones have a keypad but do not support DTMF These phones are not supported by the VoloAccess Connect the phone directly to the Phone connector on the VoloAccess Verify that a dial tone is heard when picking up the handset If not replace the handset and restart the VoloAccess Allow sufficient time for the VoloAccess to restart the Signal Strength indicator should be On and solid flashing indicates a weak signal and then listen for the dial tone again Lift the handset and the phone indicator should flash If this does not happen Check the phone connection f using a cordless phone check that power supply is on Check the Call Barring setting using Admin If necessary disable all Call Barring Refer to Call Barring in the User Manual for further information Check the SIM is not locked If the SIM PIN is required the dial tone is different an intermittent tone instead of the normal dial tone On a voice enabled VoloAccess unlock the SIM using the telephone keypad by lifting the handset and entering NNNN where NNNN is the SIM PIN then replace the handset SIM Insertion See Network Indicator answer Make sure the SIM is inserted correctly Refer to In
55. en you see this icon ih in the instructions lift the telephone handset Off Hook When you see this icon ER in the instructions replace the telephone handset On Hook Keypad commands will work with a DTMF capable tone dialling phone only Copyright O Vololink Pty Ltd 2006 2010 V1 43 July 2010 Page 46 of 78 4Gon www 4Gon co uk info 4gon co uk Tel 44 0 1245 808295 Fax 44 0 1245 808299 VoloAccess User Manual Table of Supplementary Phone Services Feature Keypad sequence General Settings Inbound Caller ID enable 30Flash Inbound Caller ID disable 30Flash Outbound Caller ID enable 31Flash Outbound Caller ID disable 31Flash Call Waiting enable 43Flash Call Waiting disable 43Flash Volume Setting Where Volume Level 1 4 Inbound Caller ID Notes This feature is only applicable for handsets that support Caller ID Display um e In the following section number is the number to divert to Call Divert ee RICE ME lees y Note The Country Code prefix of is entered as Divert all Voice Calls enable 21 number Flash Divert all Voice Calls disable 21 Flash Divert Call when Phone is Busy enable 67 number Flash Divert Call when Phone is Busy disable 67 Flash Divert Call when No Reply enable 61 number delay Flash where delay is 5 to 30 seconds Divert Call when No Reply disable 61 Flash Divert Call when Not Reachable enable 62 number Flash Divert Call when Not Reachable disable 62 Fl
56. ent channel interference from another wireless device or appliance that uses the same frequency range 2 4 GHz may be causing connection problems If Broadcast SSID is disabled try enabling it and attempt to reconnect Some wireless equipment can have difficulty connecting with the SSID broadcast disabled Check that the SSID also known as Network Name is spelled exactly the same in the VoloAccess WiFi configuration and the computer s wireless network setup The SSID is case sensitive Check that the Security Mode also known as Network Authentication is the same in the computer s WiFi setup as was configured on the VoloAccess Check that the Encryption Key or Pre Shared Key is the same in the computer s WiFi setup as was configured on the VoloAccess Remove the Ethernet cable Restart the VoloAccess and the computer then attempt to reconnect If the above does not correct the problem try the following Windows XP From the Windows Start Menu select Control Panel and double click Network Connections Right click on Wireless Network Connection From the menu select Repair Windows Network Connections will disable then re enable the wireless adapter in the computer it will then attempt to obtain a new IP address Windows Vista From the Windows Start Menu select Control Panel and click Network and Internet Under Tasks click Diagnose and repair Windows will attempt to diagnose and repair the problem Intermi
57. et button Copyright Vololink Pty Ltd 2006 2010 V1 43 July 2010 Page 55 of 78 4Gon www 4Gon co uk info 4gon co uk Tel 44 0 1245 808295 Fax 44 0 1245 808299 VoloAccess Restarting the VoloAccess User Manual To restart the VoloAccess select Restart from the Navigation panel the Restart page is displayed VoloAccess VA121V vy Vololink all E Admin gt Restart Status Restart Modem us Confirm Restat Cancel v wa Came Telephone System Quick Setup Factory Defaults Restart Copyright 2006 2010 Vololink Pty Ltd e Select Restart now from the Drop down list e Click the Apply button the Restarting page appears vy Vololink E Admin gt Restarting VoloAccess VA121V T Restarting Modem now Please wait 60 seconds then click here to refresh LAN WiFi Telephone System Quick Setup Factory Defaults Restart Copyright 2006 2010 Vololink Pty Ltd e he VoloAccess will restart automatically and display the Index page illl ey If JavaScript is enabled in your Web browser it is not necessary to click here refresh to reload the page the refresh will happen automatically Q The VoloAccess can also be restarted using the Reset button Copyright Vololink Pty Ltd 2006 2010 V1 43 July 2010 Page 56 of 78 4Gon www 4Gon co uk info 4gon co uk Tel 44 0 1245 808295 Fax 44 0 1245 808299 VoloAccess User Manual SMS Services To use
58. ght 2006 2010 Vololink Pty Ltd Observe the Connection and Verification status of the WAN interfaces When all interfaces are fully operational they are shown as being Connected and Verified with the primary interface Active Copyright O Vololink Pty Ltd 2006 2010 V1 43 July 2010 Page 28 of 78 4Gon www 4Gon co uk info 4gon co uk Tel 44 0 1245 808295 Fax 44 0 1245 808299 VoloAccess User Manual Dynamic DNS To a user domain names like vololink com make perfect sense but not to a computer Computers work with numbers in the form of IP addresses like 124 177 145 95 to communicate with each other on the Internet DNS translates domain names into IP addresses and the other way around making it possible for computers to communicate however dynamically assigned IP addresses change Dynamic DNS Domain Name System works by reassigning IP addresses to domain names Dynamic DNS allows your domain name to follow your IP address automatically by having your DNS records changed when your IP address changes Admin allows you to configure Dynamic DNS using a third party provider ey It is necessary to register with a Dynamic DNS provider before configuring the VoloAccess to use Dynamic DNS To access the Dynamic DNS page select Dynamic DNS in the navigation panel the Dynamic DNS page appears KvoVolelink voloaceess varav aii Status Dynamic DNS State Inactive Refresh Disabled w WAN 3G Embe
59. he BSSID is the MAC address of a wireless access point C CHAP Challenge Handshake Authentication Protocol CHAP is used in PPP authentication to verify the identity of a peer system Convergent Wireless Terminal A single wireless terminal that can be used to access different services offered by different networks D DHCP Dynamic Host Configuration Protocol A set of rules used by communications devices such as a computer router or network adapter to allow the device to request and obtain an IP address from a server which has a list of addresses available for assignment See also Static DHCP DNS Domain Name System The Domain Name System associates various information with domain names most importantly it serves as the phone book for the Internet by translating human readable computer hostnames e g www vololink com into IP addresses e g 208 77 188 166 which networking equipment needs to deliver information DDNS Dynamic Domain Name System A method protocol or network service that provides the capability for a networked device using the Internet Protocol Suite such as an IP router or computer system to notify a domain name server to change in real time the active DNS configuration of its configured hostnames addresses or other information stored in DNS DTMF Dual Tone Multi Frequency Frequency signalling is used for telephone signalling over the line in the voice frequency band to the call switching cente
60. he PIN can also be entered using the phone keypad Unlock the SIM using the telephone keypad by lifting the handset and entering NNNN where NNNN is the SIM PIN then replace the handset e If the Network indicator is still not On a few seconds after you have entered the correct PIN PUK the SIM may be faulty or you have inserted it incorrectly Remove the SIM and reinsert it referring to Installing the SIM e The easiest way to check if a SIM is faulty is to insert it in a mobile phone and attempt to make a call If it does not work the SIM is faulty you need to contact your service provider to obtain a replacement e If the VoloAccess still does not work after performing the above steps please contact your Place of purchase The VoloAccess Signal Strength Indicator is On and the Network Indicator is Off e The SIM you are using is not recognized by your service provider Please contact your service provider to register your service or have the SIM replaced have entered the APN provided by my Service Provider but the Network Indicator is still not On How do solve this e Check the status from the Admin gt WAN gt 3G Embedded page If it reports Not connected please check the APN entered Spelling including spaces has to be correct for it to be accepted by the network e On the Admin gt Status page check that the SIM State is Ready under Cellular Network Status the Network Operator is correct and the Network State
61. hrough P PABX Private Automatic Branch eXchange A PABX is a telephone exchange that serves a particular business or office as opposed to one that a telephone company operates for the general public Copyright O Vololink Pty Ltd 2006 2010 V1 43 July 2010 Page 73 of 78 4Gon www 4Gon co uk info 4gon co uk Tel 44 0 1245 808295 Fax 44 0 1245 808299 VoloAccess User Manual PAP Password Authentication Protocol PAP is used in PPP authentication to verify the identity of a peer system PBC Push Button Configuration PIN Personal Identification Number A PIN is a secret numeric password shared between a user and a system that can be used to authenticate the user to the system PPP Point to Point Protocol PPP is used to establish an authenticated connection between two host systems The authentication is in the form of a Username and Password pair known to both hosts Protocol The rules of order by which a communications network is operated PUK Personal Unlocking Key Used in GSM mobile phones to unlock a locked SIM R RF Radio Frequency is the frequency or rate of oscillation of a radio signal S SIM Subscriber Identity Module A SIM is a removable card for mobile cellular telephony devices such as mobile computers and mobile phones A SIM securely store the service subscriber key used to identify a subscriber The SIM allows users to change phones by simply removing the SIM from one mobile phone
62. ic IP addresses to local clients computers connected to the VoloAccess The IP addresses are allocated from the predefined range of addresses defined on this page The default address range is suitable for most local networks The option to Edit static DHCP assignments is the same as selecting Static DHCP from the navigation panel The DHCP server allocates the IP address for the term of the Lease Time defined on this page The lease is the amount of time that an IP address is valid for a specific device If the lease expires and the device is still connected the lease is automatically renewed UPnP UPnP Universal Plug and Play provides automatic port forwarding between certain Internet applications and your LAN UPnP needs to be enabled to allow programs like MSN Messenger and most games to work through the VoloAccess firewall The default setting for UPnP is Enabled To enable disable this feature e Select Enabled or Disabled in the drop down list next to UPnP on the Settings page e Click the Apply button the Settings page reappears with UPnP reconfigured Static DHCP Static DHCP configures the DHCP server on your VoloAccess to always assign the same static IP address to a specific network adapter installed in a computer on the LAN Every network card has its own unique address the MAC Media Access Control address that is used to identify it on the LAN At boot time the computer requests its IP address from the VoloAccess DH
63. ically using DHCP If not change the computers TCP IP settings For further information see Checking the Computer s network configuration or the manual of your operating system e Check that an IP Address has been allocated to your computer by the VoloAccess To do this proceed as follows From the Windows Start menu select Run The Run dialog appears gt Run E Type the name of a program folder document or Internet resource and Windows will open it for you Open E e This task will be created with administrative privileges MINNIE Enter cmd as the command to run and press Enter The Windows Cmd window appears Type ipconfig and press Enter The Windows IP Configuration is displayed Copyright Vololink Pty Ltd 2006 2010 V1 43 July 2010 Page 68 of 78 4Gon www 4Gon co uk info 4gon co uk Tel 44 0 1245 808295 Fax 44 0 1245 808299 VoloAccess User Manual C Users Admin gt ipconfig Windows IP Configuration Ethernet adapter Local Area Connection Connection specific DNS Suffix Link local IPvG6 Address fe80 9dda bb7d 5012 4546410 IPUI Address 2 sa sa He ra n 192Z5168 022 SUbDhet MNSE eo eos co os ere iex ns a9 Default Gateway za sa za 192 168 0 1 Under the heading Ethernet adapter Local Area Connection the IP address allocated to the computer by the VoloAccess is displayed In this example 192 168 0 2 Supplementary Telephone Features Voice en
64. ient or relocate the receiving antenna e Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help FCC Caution Any changes or modifications not expressly approved by the party responsible for compliance could void the user s authority to operate this equipment This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 This device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation IMPORTANT NOTE FCC Radiation Exposure Statement This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment This equipment should be installed and operated with minimum distance 20cm between the radiator and your body This transmitter must not be co located or operating in conjunction with any other antenna or transmitter The availability of some specific channels and or operational frequency bands are country dependent and are firmware programmed at the factory to match the intended destination The firmware setting is not accessible by the end user Copyright O Vololink Pty Ltd 2006 2010 V1 43 July 2010 Page 77 of 78 4Gon www 4Gon co uk info 4gon co uk Tel 44 0 1245 808295 Fax 44 0 1
65. ies button e The Local Area Connection Properties window is displayed Select Internet Protocol Version 4 TCP IPv4 and click the Properties button A dialog box similar to the one below appears Internet Protocol Version 4 TCP IPv4 Properties General Alternate Configu You can get IP settings assigned automatically if your network supports this capability Otherwise you need to ask your network administrator for the appropriate IP settings Qa Obtain an IP address automatically Use the following IP address IP address Subnet mask Default gateway Obtain DNS server address automatically e Use the following DNS server addresses Preferred DNS server Alternate DNS server e Ensure that Obtain an IP address and Obtain DNS Server address are both set to automatic The VoloAccess is a DHCP server and will provide both of these addresses Copyright O Vololink Pty Ltd 2006 2010 V1 43 July 2010 Page 13 of 78 4Gon www 4Gon co uk info 4gon co uk Tel 44 0 1245 808295 Fax 44 0 1245 808299 VoloAccess User Manual Checking the Connection When the VoloAccess has been connected and the above steps completed check that 1 j a connection exists between the VoloAccess and the computer This is done by viewing the blue LAN indicator on the VoloAccess It should be lit and steady The next step is to connect to the Admin interface as follows Loading the
66. in If there is no display a signal is not present Check with your 3G service provider for a service outage If the Signal Strength indicator is flashing indicating a very weak signal move the VoloAccess to another location Refer to Setting up the VoloAccess for further information Copyright O Vololink Pty Ltd 2006 2010 V1 43 July 2010 Page 67 of 78 4Gon www 4Gon co uk info 4gon co uk Tel 44 0 1245 808295 Fax 44 0 1245 808299 VoloAccess User Manual Voice Data Problems No voice e Does your account with your Service Provider have voice support e Check the Telephone handset Low Data Throughput e From the Admin gt Status page check the Cellular Network Status The best connection speed will be available if it reports Logged on WCDMA There is nothing that can be done to improve data throughput if the area you are using the VoloAccess in is not serviced by a high speed network LAN Problems No LAN Connection e f you cannot access the local network from a computer that is connected to the VoloAccess perform the following actions to identify and solve the problem e Check that at least one of the LAN connector indicators is On If not check that the Ethernet cable is properly connected or try using another Ethernet cable Also the yellow Activity light on the computer s Network Interface Card NIC should flash if network traffic is present e Check that the computer is configured to obtain an IP address automat
67. indicators repeatedly flash at 1 second intervals the software is trying to load but failing Perform the following actions to solve the problem e Turn the VoloAccess off wait for 30 seconds then turn it on the WiFi Protected Setup Signal Strength and Mobile Network indicators flash at 1 second intervals until ready to enter normal operation e While the unit is in the flashing sequence push the reset button for more than 10 seconds this performs a hard reset e Wait for the VoloAccess to restart and check its operation If the VoloAccess fails to start normally return the unit for repair Copyright O Vololink Pty Ltd 2006 2010 V1 43 July 2010 Page 70 of 78 4Gon www 4Gon co uk info 4gon co uk Tel 44 0 1245 808295 Fax 44 0 1245 808299 VoloAccess User Manual ey It is important that the reset button is pressed during the flashing sequence WiFi Problems Unable to connect wirelessly to the VoloAccess Check the following WiFi configuration items connect the VoloAccess to a computer using an Ethernet cable then using a Browser load Admin and select WiFi from the navigation panel If the computer is situated a long way from the VoloAccess or there is a wall or partition containing metal in between try moving the computer closer to the VoloAccess All diagnostic measures should be performed with the two wireless devices in line of sight and in close proximity Ensure that WiFi is enabled Try using a differ
68. io transmitter and receiver When the VoloAccess is turned on it receives and transmits RF Radio Frequency energy The system that handles your call when you are using your VoloAccess controls the power level at which your VoloAccess transmits All VoloAccess terminals are designed to operate within the limits for exposure to RF energy set by national authorities and international health agencies These limits are verified by SAR Specific Absorption Rate measurements which are usually performed on products that are intended for use at the ear As the VoloAccess is not intended to be used close to the human body SAR measurements are not applicable to the VoloAccess Electronic Devices Most modern electronic equipment for example equipment in hospitals and cars is shielded from the effects of RF energy However certain electronic equipment is not so the RF energy from the VoloAccess may affect some electronic equipment therefore e Do not use your VoloAccess near medical equipment without requesting permission e Do not use your VoloAccess in airplanes e Pacemaker patients should be aware that the use of a VoloAccess close to a pacemaker may cause the pacemaker to malfunction e Some hearing aids might be disturbed if placed very close to the VoloAccess Electrical devices connected to the same AC power outlet that is used by the VoloAccess may generate excessive interference to the VoloAccess Copyright Vololink Pty Ltd 2006 20
69. ion is configured as follows e Click the drop down list next to PPP Authentication and select Enabled e Select the Authentication Type from the drop down list The options are Auto Automatically select the Authentication Type CHAP Challenge Handshake Authentication Protocol PAP Password Authentication Protocol e Enter the PPP Username in the editbox provided e Enter the PPP Password in the editbox provided e Click the Apply button ey PPP authentication can also be configured on the Quick Setup page International Mobile Subscriber Identity The IMSI number is a unique 15 digit code that is attached to every SIM and makes it possible for mobile networks to identify the home country and network of a subscriber The International Mobile Equipment Identity number A number unique to every GSM and UMTS mobile device in this case your VoloAccess The IMEI number is used identify the device only it is not related to the SIM or the subscriber The firmware version of the wireless module The type of cellular network that the VoloAccess is logged on to The name of the network operator that the VoloAccess is connected to The name of the service provider that the VoloAccess is connected to The Location Area Code and the Cell ID that the VoloAccess is connected to These values are displayed in hexadecimal notation The state of the SIM installed in the VoloAccess Use this page is to manage the function of the PIN From thi
70. irt bd aid e GR Rd Rui Uo jo md d ard iib Poet Elba mp RC o9 saving a Draft Copy of a Message ssssssssseesseesseeeenene nennen nnn nnne rasa rasa ries sa sana snas ans 60 won cc c NEM I TT qu IM EHE 61 TOUD E RO O iconivivipas pM IRL EERRQMMM A MERO eet KL UG ERREUR FE EEDUA IE 62 ple ers 6 C PERPE RR RE NE METTE NET 63 Telephone Voice enabled models only eese eene nnne nnne nnns 64 vi RE e 64 Pa Aa AUN VW eD DAE ETT T ET EE 64 unap OAC S ATNI EO TO TTE eee ee eee eee ee 65 ORNS UE OSS saa tcaunaasanantaternadtadgedmdcaentaatoadanatagnennieeeteabhaqnieataesnaaentagerinmenideimdtaaediadteadauniingacts 65 Wisin ecc aac EA d DD D RR 67 valca Te ti Ii NEN Tm 68 Wide s n ATN EETA E UE 68 Supplementary Telephone Features Voice enabled models only 69 Advanced Data M 21 pene een D D D EE UT 70 269109 2310 E e PE EA HUP HP rm 70 UP Luc RE EINMAL M EE UEM MEI ETT 70 CE MH 70 VoloAccess fails to start PILIS T m T o UTI 70 AU Th Be a ee secs caste TM TIENE dM CIT EE museo nM dte M rp UM MR 71 SN aires nants tte tine NEEE CE S VER dM AR DN LEM DERE RMA ME CLEANER E EAE A E CEPI urbs EN E QURE 72 technical Specie AOT ER EE T T TM 76 PC deem rc crm TT Federal Communication Commission Interference Statement ccccccsseccsseeceeeeeceeeeeneeeeeseuens TT Copyright Vololink Pty Ltd 2006 2010 V1
71. is enabled MAC Address Filtering Disabled v Filter Mode 00 1b 77 8c a8 90 00 0e 08 cd 5c 06 00 0c 76 24 be 70 00 12 3fa1 60 e1 00 1d 73 20 28 d7 00 1d 7d be 15 c4 00 00 85 cd 2e 6b Copyright 2006 2010 Vololink Pty Ltd Sess Gaze e To modify an entry edit the MAC address then click the Save button next to it e To delete an entry click the Delete button next to it Copyright Vololink Pty Ltd 2006 2010 V1 43 July 2010 Page 37 of 78 4Gon www 4Gon co uk info 4gon co uk Tel 44 0 1245 808295 Fax 44 0 1245 808299 VoloAccess User Manual WPS WiFi Protected Setup If your wireless clients computers with WiFi devices installed support WiFi Protected Setup WPS you can use this feature to connect the wireless client securely and easily to the VoloAccess To access the WPS page select WiFi then WPS from the navigation panel the WPS page is displayed P 6 ey Vololink VoloAccess VA121V ill the future is wireless E Admin gt WPS Status WAN LAN WiFi Access Control WPS Telephone System Quick Setup Factory Defaults Restart WiFi Protected Setup WP S Note This feature is applicable only if WiFi is enabled WPS State Enabled Y Personal Identification Number PIN Method Client PIN Note To add a new client enter the PIN below and click the Start button e Personal Identification N
72. is is not the case the cable may be faulty or not plugged in properly Check the connections if they are solidly connected and the LAN indicator is not lit the cable is faulty Replace the cable e Ping the VoloAccess from a Command prompt as follows From the Start Menu select Run then type cmd and press Enter a Command prompt window opens Select this window and type ping 192 168 0 1 then press Enter The response should be similar to the following diagram lll Administrator C Windows system32 cmd exe n x C Users Admin gt ping 192 168 0 1 Pinging 192 168 0 1 with 32 bytes of data Reply from 192 168 0 1 bytes 32 time 1ms TTL 64 Reply from 192 168 0 1 bytes 32 time 1ms TTL 64 Reply from 192 168 0 1 bytes 32 time 1ms TTL 64 Reply from 192 168 0 1 bytes 32 time 1ms TTL 64 Ping statistics for 192 168 0 1 Packets Sent 4 Received 4 Lost 0 0 loss Approximate round trip times in milli seconds Minimum ims Maximum Ims Average Ims C Users Admin gt Copyright Vololink Pty Ltd 2006 2010 V1 43 July 2010 Page 65 of 78 4Gon www 4Gon co uk info 4gon co uk Tel 44 0 1245 808295 Fax 44 0 1245 808299 VoloAccess User Manual e If the ping command responds with Destination Host Unreachable or Timeout the attempt to ping the VoloAccess has failed e f the attempt to ping the VoloAccess fails check network connection setup on your Computer as follows In Windows XP
73. ist To change the Admin Password e Enter the new password in the editbox and then click the Apply button e You are prompted to Log in using the new password e Enter the new password and click the OK button e If Remote Access to Admin is enabled it is recommended that you change the default password to prevent unauthorized access To enable disable Remote Access to Admin e Select Enabled or Disabled from the dropdown list You can also define the port that Remote Access will use The default value is port 80 e Click the Apply button Copyright O Vololink Pty Ltd 2006 2010 V1 43 July 2010 Page 49 of 78 4Gon www 4Gon co uk info 4gon co uk Tel 44 0 1245 808295 Fax 44 0 1245 808299 VoloAccess User Manual Accessing Admin Remotely To access Admin remotely use a Web Browser as follows e Enter the WAN IP Address of the VoloAccess into the address area of a Web Browser and press Enter The WAN IP address is obtained from the WAN gt 3G Embedded page in Admin under the heading Network Status e When prompted enter the Admin User ID and Password then click OK This is the same User ID and Password used to access Admin locally e If your 3G service provider allocates a private IP address to the VoloAccess this is known to happen in some cases then Remote Access to Admin will not work A private IP address is in one of the following ranges 10 0 0 0 10 255 255 255 172 156 0 0 172 31 255 255 192 168 0 0 192 1
74. ition Complete installing the SIM by replacing the SIM compartment cover and refitting the side panel Removing the SIM A Before attempting to remove the SIM disconnect the power supply To remove the SIM simply perform the above steps in the reverse order VoloAccess Connections The following image shows the rear panel of the VoloAccess and describes the purpose of each connection RESET Reset button Use a paper clip to reset the VoloAccess See below for further information on resetting the VoloAccess PHONE Phone ports Connect a phone here Voice enabled models only WAN By default the WAN port can be used as a LAN port In this configuration the VoloAccess is a five port switch If the WAN port is configured to connect the VoloAccess to an external modem for alternative WAN access the VoloAccess is then a four port switch e The WAN port can be disabled See Operating Mode under Settings on the WAN Ethernet page for further information LAN Ethernet ports LAN Connect locally attached computers here POWER Power supply Connect the power supply cable here Use the adjacent switch to turn the VoloAccess On Off The two phone ports on the VoloAccess share a common phone line If two phones are connected to the VoloAccess the first handset lifted will get the line and can place a call While a call is in progress any attempt to make a call from the second phone results in the busy sign
75. k info 4gon co uk Tel 44 0 1245 808295 Fax 44 0 1245 808299 VoloAccess User Manual Local Area Network LAN Network cable is not connected Network cable is connected to the VoloAccess and ON solid a LAN is present Network traffic is detected ON flashing Wide Area Network WAN Status WAN Indicator Network cable is not connected to the WAN port OFF Network cable is connected to the WAN port and a l ON solid WAN is present WAN network traffic is detected ON flashing Phone 1 Phone 2 TEPEN Jann 4 gt Ie 5 Indiratnare A US PI OI IC i F IOS 4 Iu ICa tO I gt Phone is Off Hook ON flashing at 1 second intervals Phone is receiving a call or dialling out ON flashing at 1 second intervals Power up sequence During start up the VoloAccess flashes the WiFi Protected Setup Signal Strength and Mobile Network indicators at 1 second intervals for about 10 seconds Copyright Vololink Pty Ltd 2006 2010 V1 43 July 2010 Page 11 of 78 4Gon www 4Gon co uk info 4gon co uk Tel 44 0 1245 808295 Fax 44 0 1245 808299 VoloAccess User Manual Setting up the VoloAccess VoloAccess Location The signal strength available at the VoloAccess location affects the performance of the unit The stronger the signal the better the VoloAccess performance Test several locations by moving the VoloAccess while looking at the Signal Strength indicator Wait 10 to 20 seconds after each
76. lar WAN is disconnected 07 04 2010 22 35 Cellular WAN is connected IP 10 1 1 10 07 04 2010 22 35 Cellular WAN is disconnected 07 04 2010 22 38 Cellular WAN is connected IP 10 188 44 251 07 04 2010 22 41 Cellular WAN is disconnected 07 04 2010 22 41 Cellular WAN is connected IP 10 1 1 10 07 04 2010 22 41 Cellular WAN is disconnected 1 20 0f 255 _ gt gt Save all loas Copyright amp 2006 2010 Vololink Pty Ltd Events are displayed in groups of 20 items Use the Back Forward keys see below at the bottom of the page to move through the Event Log lt lt Move to the first page of the Event Log Move to the previous page of the Event Log Hy Move to the next page of the Event Log M Move to the last page of the Event Log If you lodge a support request you may be asked to view the Event Log to assist in diagnosis To save a copy of all VoloAccess logs e Click the Save all logs button the following dialog box appears Copyright O Vololink Pty Ltd 2006 2010 V1 43 July 2010 Page 54 of 78 4Gon www 4Gon co uk info 4gon co uk Tel 44 0 1245 808295 Fax 44 0 1245 808299 VoloAccess User Manual File Download Do you want to open or save this file i Name voloaccess val21v 0010625 logs tgz Type Winzip File 53 9KB From 192 168 0 1 Always ask before opening this type of file While files from the Internet can be useful some files can potentially harm your computer Ifyou
77. le for mobile networks to identify the home country and network of a subscriber ISP Internet Service Provider An Internet service provider is a business or organization that provides consumers or businesses access to the Internet and related services K Kbps kilobits per second A kilobit per second is a unit of data transfer rate equal to 1 000 bits per second L LAN Local Area Network A LAN is a computer network covering a small geographic area like a home office or group of buildings M MAC Media Access Control address A MAC address is a unique value associated with a network adapter The MAC address is also known as hardware address or physical address It uniquely identifies an adapter on a LAN A MAC address is a 12 digit hexadecimal number 48 bits in length By convention a MAC address is usually written in one of the following two formats MM MM MM SS SS SS MM MM MM SS SS SS The first half of a MAC address contains the ID number of the adapter manufacturer The second half of a MAC address represents the serial number assigned to the adapter by the manufacturer MTU Maximum Transmission Unit The size of the largest packet that a network protocol can transmit N NAT Network Address Translation NAT is a technique of transceiving network traffic through a router that involves re writing the source and or destination IP addresses and usually also the TCP UDP port numbers of IP packets as they pass t
78. lity WAN failover takes place when a WAN device fails due to disconnection for example the 3G network goes offline If the primary WAN interface fails the VoloAccess redirects network traffic through the secondary WAN interface until the primary WAN interface becomes available and its connectivity is verified By default the WAN Ethernet is established as the primary interface together with the embedded 3G wireless module as the secondary interface The preference primary or secondary of the WAN interfaces is configurable Factors that may contribute to the selection of the primary interface are items like cost reliability and speed The following diagram shows the VoloAccess utilizing both a 3G wireless broadband connection and a wired connection ADSL modem to implement automatic failover C Internet ADSL Modem VoloAccess Desktop Computers The connectivity of the WAN interfaces is verified by regular monitoring of reliable hosts When a DNS lookup of a reliable host via an interface fails the VoloAccess marks that interface as failed and automatically activates an alternate interface Setting up Failover Following is an example of setting up a wired modem as the secondary WAN interface D Do not connect a WAN Ethernet cable until Failover has been enabled and configured To access the WAN Failover page select WAN then Failover in the navigation panel the Failover page appears e Select Enabled from the drop
79. lowing page is displayed It is necessary to contact your service provider to obtain the PUK Personal Unlocking Key for your SIM wy Vololink VoloAccess VA121V Fil the future is wireless System Information Model Name VoloAccess VA121V System Uptime 0 days 0 02 Firmware Version 1 1 4914 Telephone Wireless Access Point Status WiFi State Running WPA System Quick Setup Factory Defaults WAN Status Restart State Not connected Cellular Network Status Network State Unknown Incorrect PIN PUK entered SIM Status SIM State Needs PUK Code Enter PUK to Unlock Enter new PIN Copyright 2006 2010 Vololink Pty Ltd To unlock the SIM e Enter the PUK in the editbox provided e Enter a new PIN in the editbox provided e Click the Apply button After about 5 10 seconds e The Mobile Network Connection indicator on the VoloAccess turns ON e Onthe Admin Status page the WAN Status State changes from Not Connected to Connected Copyright O Vololink Pty Ltd 2006 2010 V1 43 July 2010 Page 22 of 78 4Gon www 4Gon co uk info 4gon co uk Tel 44 0 1245 808295 Fax 44 0 1245 808299 VoloAccess User Manual Failover Failover is the capability to switch automatically to a secondary network when the primary network fails By default Failover is disabled Once enabled the VoloAccess supports failover between multiple WAN interfaces Automatic failover provides enhanced availability and reliabi
80. n and allows the configuration System Settings From the Navigation panel select System the System page appears the future is wireless wy Vololink VoloAccess VA121V illl E Admin gt System Status System Information Model Name VoloAccess VA121V System Uptime 0 days 5 07 Firmware Version 1 1 4914 Serial Number 0010625 Factory Config ID 7acc9f7b 2678 4e43 86a4 0be35c6d20cf Telephone System Date Time Firmware System Settings Save Restore Admin Password eeeeeeee EventLog Quick Setup Remote access to Admin via port Factory Defaults Language Copyright 2006 2010 Vololink Pty Ltd All rights reserved Under the System Information heading the following items appear Model Name This is the Model Name of the VoloAccess System Uptime The lapsed time since the VoloAccess was powered on Firmware Version The Version Number of the Firmware installed on the VoloAccess Serial Number The Serial Number of the VoloAccess Factory Config ID The ID of the factory configuration that the VoloAccess will revert to when Reset to Factory Defaults Under the System Settings heading the following items appear Admin Password The default password for the VoloAccess is password This should be changed to protect access to your VoloAccess see below Remote access to Admin Enable disable remote access to Admin using the WAN IP Address see below Language oelect the Language from the drop down l
81. n answering system with extension handsets The VoloAccess is compatible with most phones available on the market today that support tone dialling The VoloAccess does not support old devices that are capable of pulse dialling only Internet Services The VoloAccess provides a true broadband solution with HSPA services enabled on the 3G network Connect your computer and you will be able to surf the Internet at speeds up to 7 2Mbps for HSPA version and 21Mbps for HSPA version SMS Services The VoloAccess is a 3G mobile device so you can receive and send SMS messages On your computer you can create view and reply to SMS messages in the same way you would with any mobile phone C UA 3G Network Portable Computer E VoloAccess Telephone Desktop Computers Copyright Vololink Pty Ltd 2006 2010 V1 43 July 2010 Page 5 of 78 4Gon www 4Gon co uk info 4gon co uk Tel 44 0 1245 808295 Fax 44 0 1245 808299 VoloAccess User Manual Getting Started The first step is to check that the VoloAccess package that you have purchased is complete The following is the packing list 1 Getting Started Guide VoloAccess Base Power Supply Ethernet Cable Antennas CD Contains the User Manual If any component is missing please contact the retailer where you purchased the VoloAccess ND How to use this Manual The manual is arranged in easy to follow sections Use the Contents page to locate a particular topic
82. nfiguration cannot be undone If you reset the VoloAccess to default factory configuration all your previous configuration changes are replaced If you have previously changed the password you will have to login to the VoloAccess Index page with the default User name admin and Password password Copyright O Vololink Pty Ltd 2006 2010 V1 43 July 2010 Page 62 of 78 4Gon www 4Gon co uk info 4gon co uk Tel 44 0 1245 808295 Fax 44 0 1245 808299 VoloAccess User Manual Indicators What do the VoloAccess Indicators mean what are they telling me Please refer to VoloAccess Indicators There you will find a comprehensive description of the function of each indicator The VoloAccess Signal Strength Indicator and Network Indicators are not On There are a several possibilities e First check that the SIM is inserted If the SIM is missing please insert the SIM in the correct orientation Refer to the diagram under Installing the SIM e lf the SIM is inserted correctly the most likely cause would be the SIM has the Pin Lock enabled The SIM could be locked after entering an incorrect PIN multiple times The SIM could also be faulty e he dial tone sounds different for PIN lock and PUK lock which due to obvious limitations is not possible to describe here PIN or PUK lock is best verified using the Admin Web page Both PIN and PUK unlocking can be done via the Admin gt WAN gt 3G Embedded page On a voice enabled VoloAccess t
83. r E EDGE Enhanced Data GSM Environment A faster version of the GSM standard It is faster than GSM because it can carry messages using broadband networks that employ more bandwidth than standard GSM networks F Failover WAN Failover is the capability to switch automatically to a secondary network when the primary network fails Frequency Assigned channel space within the radio wave spectrum G GPRS General Packet Radio Service A technology that sends packets of data across a wireless network at speeds of up to 114Kbps It is a step up from the circuit switched method wireless users do not have to dial in to networks to download information With GPRS wireless devices are always on they can receive and send information without dial ins GPRS is designed to work with GSM GSM Global System for Mobile Communications GSM is a digital mobile telephone system that is widely used in Europe and other parts of the world GSM uses a variation of Time Division Multiple Access TDMA Since many GSM network operators have roaming agreements with foreign operators users can often continue to use their mobile phones when they travel to other countries Copyright O Vololink Pty Ltd 2006 2010 V1 43 July 2010 Page 72 of 78 4Gon www 4Gon co uk info 4gon co uk Tel 44 0 1245 808295 Fax 44 0 1245 808299 VoloAccess User Manual H HSPA High Speed Packet Access refers to UMTS based 3 5G networks that support both HSDPA and
84. r Protocol TCP The protocol to be forwarded NAT Port 80 to 81 The port numbers on the VoloAccess to be forwarded To define a single port enter the same value for both For example to define a single Server Port enter 8080 to 8080 Copyright Vololink Pty Ltd 2006 2010 V1 43 July 2010 Page 34 of 78 4Gon www 4Gon co uk info 4gon co uk Tel 44 0 1245 808295 Fax 44 0 1245 808299 VoloAccess User Manual WiFi Your WiFi VoloAccess enables you to connect your computer wirelessly to the Internet as shown in the following diagram ey WiFi is also referred to as WLAN a a 3G Network C Computer VoloAccess By default WiFi is Disabled To set up a wireless network it is necessary to configure both the VoloAccess and the computer or computers that will be connecting wirelessly Configuring WiFi WiFi on the VoloAccess is configured as follows e Select WiFi from the navigation panel the WiFi page appears e Use the drop down list next to WiFi Access Point and select Enabled Vololink VoloAccess VA121V illl the future is wireless E Admin gt WiFi Status WiFi Settings p WiFi Access Point Enabled v Access Control Channel 1 v WPS Telephone SSID Voloaccess Broadcast SSID Enabled Y System Quick Setup Factory Defaults Restart BSSID 00 1B 5D 20 46 06 Security and Authentication Security Mode WPA _ v WPAPre Shared Key eeeeeeeeeec
85. r Selecting DHCP should be suitable for most users If Manual is selected it is necessary to enter the following information IP Address Netmask Gateway DNS 1 DNS 2 IP Address for the VoloAccess to use on the external Ethernet WAN Netmask of the external Ethernet WAN IP address of the external Ethernet WAN Gateway IP address of the external Ethernet WAN Primary DNS server IP address of the external Ethernet WAN Secondary DNS server The above information can be obtained by accessing the configuration page s of the external WAN modem router Refer to the modem router documentation for further information e Configure the WAN Ethernet port to obtain an IP address automatically as follows e Inthe navigation panel select WAN Ethernet the WAN Ethernet page appears wy Vololink VoloAccess VA121V illl the future is wireless F Admin gt WAN Ethernet Status WAN 3G Embedded WAN Ethernet Failover Dynamic DNS Telephone System Quick Setup Factory Defaults Restart Network Status State Bridged Refresh Settings Gateway 192 168 0 1 DNS1 192 168 0 1 DNS 2 Copyright 2006 2010 Vololink Pty Ltd e Use the drop down list box to select DHCP e Click the Apply button The WAN Ethernet port is now enabled and configured e Connect the WAN port of the VoloAccess to a modem using an Ethernet cable e Wait for 10 seconds then click Refresh the page reloads with DHCP en
86. rase Security key or passphrase Display characters d If you have a USB flash drive with network settings for Telcel insert it now Copyright O Vololink Pty Ltd 2006 2010 V1 43 July 2010 Page 41 of 78 4Gon www 4Gon co uk info 4gon co uk Tel 44 0 1245 808295 Fax 44 0 1245 808299 VoloAccess User Manual e Type in the same pre shared key that was entered when setting up WiFi on the VoloAccess then click Connect please wait while Windows networking connects to the VoloAccess GEL e Es Connect to a nelwork Connecting to My Broadband A U A lt le e After a delay of approximately 5 to 10 seconds the following dialog box appears G E Connect to a network Successfully connected to My Broadband Save this network Start this connection automatically e Click the Close button e Open your web browser you should be online and able to access the Internet ey If you are unable to access the Internet please refer to the Troubleshooting guide Copyright O Vololink Pty Ltd 2006 2010 V1 43 July 2010 Page 42 of 78 4Gon www 4Gon co uk info 4gon co uk Tel 44 0 1245 808295 Fax 44 0 1245 808299 VoloAccess User Manual Telephone This section including Supplementary Services applies only to Voice Enabled models of the VoloAccess To configure operation of the telephone select Telephone from the Navigation panel the Telephone page is displayed the future is wireless Vololink VoloAcces
87. rough the public Internet W WAN Wide Area Network A WAN is a computer network that covers a broad area i e any network whose communications links cross metropolitan regional or national boundaries The largest and most well known example of a WAN is the Internet WEP Wired Equivalent Privacy WEP is a now superseded algorithm to secure IEEE 802 11 wireless networks WEP was intended to provide confidentiality comparable to that of a traditional wired network however several serious weaknesses have been identified with the result that a WEP connection can be cracked with readily available software within minutes WEP has been superseded by Wi Fi Protected Access WPA Copyright Vololink Pty Ltd 2006 2010 V1 43 July 2010 Page 74 of 78 4Gon www 4Gon co uk info 4gon co uk Tel 44 0 1245 808295 Fax 44 0 1245 808299 VoloAccess User Manual WCDMA Wideband Code Division Multiple Access WCDMA is a type of 3G cellular network WCDMA is the higher speed transmission protocol used in the UMTS system a third generation follow on to the 2G GSM networks deployed worldwide WiFi Wireless Fidelity is the marketing name for the wireless technology used in computers mobile phones PDAs gaming consoles and more It covers the various 802 11 technologies WPA WiFi Protected Access WPA is a security protocol used to secure wireless computer networks This protocol implements most of the IEEE 802 11i standard WPA2 WiFi
88. rrent setting For example if you configured Divert Voice Calls when Calls are Not Answered to divert after 20 seconds the status would change to Enabled diverting to number where number is the number to divert to after 20 seconds Call Barring To configure Call Barring select Telephone followed by Call Barring in the Navigation panel the Call Barring page is displayed ey Vololink VoloAccess VA121V will the future is wireless E Admin gt Call Barring Status All Calls Enter Password to Disable All Call z Barring WiFi Apply Cancel Telephone Call Divert Call Barring Incoming Call Barring All Incoming Call Barring Disabled Password System Quick Setup Factory Defaults Cancel Restart Outgoing Call Barring All Outgoing Call Barring Disabled v Password Copyright 2006 2010 Vololink Pty Ltd Call Barring can be configured for Call Type Setting Explanation All Call Disable Call Barring for All Calls All Call Barring is disabled All Incoming Call Barring Disabled All Incoming Call Barring is disabled All Incoming Calls Barred All Incoming Calls to the VoloAccess i are Barred Incoming Calls All Incoming International Calls are barred when the VoloAccess is Roaming All Outgoing Call Barring Disabled All Outgoing Call Barring is disabled All Outgoing Calls from the All Outgoing Calls Barred Olea cc aps aire All Outgoing International Calls
89. s Vololink VoloAccess VA121V will the future is wireless E Admin gt Save Restore Status WAN LAN WiFi Save Configuration Save Configuration Click Save Configuration Your browser will start the download automatically Telephone Restore Configuration System Configuration File Click Restore Configuration once only Upload usually takes less than 10 seconds to complete Do not attempt to cancel or interrupt upload Date Time Firmware SavelRestore UEM Quick Setup Factory Defaults Restart Copyright 2006 2010 Vololink Pty Ltd e Click the Save Configuration button A confirmation dialog appears Click the Save button File Download Do you want to save this file or find a program online to open it P Name settings vlo Type Unknown File Type From 192 168 0 1 amp While files from the Internet can be useful some files can potentially harm e your computer If you do nottrustthe source do notfind a program to open this file or save this file Whats the risk The Save As dialog appears e Select a location to save the backup configuration file e Click the Save button to complete the task e A Download Complete dialog appears click Close To Restore a saved configuration e Under the heading Restore Configuration click the Browse button a dialog opens for you to locate and select the previously saved backup configuration file e Click the Restore Config
90. s VA121V aiil F Admin gt Telephone Telephone Settings Volume 1 quiet 4 loud 3 7 Status WAN LAN WiFi DTMF Dial Timeout sec 3 Telephone Country Region Australia x Call Divert E Line Reversal for PABX l Call Barring connection Disabled F1 System Default Dial Quick Setup Default Dial Disabled 7 Default Dial Timeout sec Restart Default Dial Number Telephone Supplementary Services Inbound Caller ID Enabled Y Outbound Caller ID Enabled 7 Call Waiting Copyright 2006 2010 Vololink Pty Ltd All rights reserved Telephone Settings The following settings can be configured Volume This is the handset earpiece volume 1 quiet 4 loud DTMF Dial Timeout Define the time from dialling to call setup This is the time lag between when you finish keying the number to call and when the phone starts to dial The timeout range is between 2 and 10 seconds The default setting is 3 seconds Country Region Select from the drop down list Line Reversal If a Private Automatic Branch eXchange PABX is connected to one of the VoloAccess phone ports it may be necessary to enable this feature as some features of a PABX require Line Reversal to clear down the line or help hang up the call This feature is required when a PABX is using PSTN as opposed to ISDN To enable Line Reversal select Enabled from the drop down list Default Dial
91. s page you can Enable Disable Power on PIN Lock Change the PIN ey If Power on PIN Lock is disabled Change PIN is not available Copyright O Vololink Pty Ltd 2006 2010 V1 43 July 2010 Page 19 of 78 4Gon www 4Gon co uk info 4gon co uk Tel 44 0 1245 808295 Fax 44 0 1245 808299 VoloAccess User Manual Power on PIN Lock Power on PIN Lock requires the SIM PIN to be entered at power up It is configured as follows e Click the drop down list next to Ask for SIM PIN at Power Up and select Enabled then click the Apply button You are prompted to enter the Current PIN as confirmation Vololink VoloAccess VA121V illl the future is wireless F Admin gt Enter PIN Status Changing SIM Settings Enter Current PIN to Confirm Changes ien Telephone System Quick Setup Factory Defaults Restart Copyright 2006 2010 Vololink Pty Ltd e Enter the current PIN in the editbox provided and click the Apply button The page changes to reflect the Enabled state and provide the Change PIN facility as follows Power on PIN Lock Ask for SIM PIN at Power Up Enabled v new PIN Repeat new PIN e When Power on PIN Lock is enabled all services except emergency calls voice enabled models only are not available until the SIM is unlocked To unlock the SIM using the telephone keypad on a voice enabled VoloAccess e Lift the handset and enter ZNNNNZ where NNNN is the SIM PIN then e Replace the handset
92. stalling the SIM If the Network Indicator is Off a PIN is required or the SIM is locked as a result of entering an incorrect PIN multiple times in which case the PUK is required to unlock the SIM This can be verified on voice enabled models by connecting a telephone handset and listening to the dial tone or load the Admin gt Status page and check SIM Status should be Ready if the SIM is functioning correctly If the SIM is seated correctly but the SIM Status is not Ready it is necessary to verify that the SIM is working The easiest way of verifying a SIM is to install it in a mobile phone and attempt to make a call Administration Web page can access the VoloAccess Administration Web page at http 192 168 0 1 but when I try to click on Admin Internet Explorer responds with the error The web page you requested is not available offline According to Microsoft Internet Explorer searches for an Internet connection before it attempts to serve local Web pages This behavior is by design To correct this from the File menu in Internet Explorer uncheck the Work Offline option Copyright O Vololink Pty Ltd 2006 2010 V1 43 July 2010 Page 64 of 78 4Gon www 4Gon co uk info 4gon co uk Tel 44 0 1245 808295 Fax 44 0 1245 808299 VoloAccess User Manual Unable to Access Admin If you cannot access Admin perform the following actions to identify and solve the problem e Check that the computer is configured to obtain an
93. t e Click the Send button to complete forwarding an SMS message ey To delete a sent message click the checkbox next to the message to delete and then click the Delete button A The message is deleted immediately without further confirmation Copyright Vololink Pty Ltd 2006 2010 V1 43 July 2010 Page 61 of 78 4Gon www 4Gon co uk info 4gon co uk Tel 44 0 1245 808295 Fax 44 0 1245 808299 VoloAccess User Manual Troubleshooting This section describes how to solve a number of issues that could occur during installation configuration and use of the VoloAccess Before attempting any of the methods described in this section make sure that the connected cables are securely inserted and that the Power indicator on the VoloAccess is On If none of the suggested methods resolve the issue it is recommended that you e Restart the VoloAccess e Reset the VoloAccess to default factory configuration and reconfigure the unit To restart the VoloAccess click Restart in the navigation panel of the Admin page If you still cannot access the VoloAccess switch the VoloAccess off then wait for 30 seconds before switching it on again To reset the settings to default factory configuration use a paper clip to press the Reset button Refer to Reset the VoloAccess to default factory configuration for further information The default factory configuration contains the original settings of your VoloAccess ey A reset to default factory co
94. t 2006 2010 Vololink Pty Ltd Following is a description of the information displayed together with the settings Network Status Displays the 3G interface connection status as follows State Connection Status click Refresh to update the display IP Address The IP address allocated to the VoloAccess Subnet Mask the network Subnet Mask Primary DNS IP address of the Primary Domain Name Server Secondary DNS IP address of the Secondary Domain Name Server MTU Maximum Transmission Unit the size of the largest packet that a network protocol can transmit Copyright O Vololink Pty Ltd 2006 2010 V1 43 July 2010 Page 18 of 78 4Gon www 4Gon co uk info 4gon co uk Tel 44 0 1245 808295 Fax 44 0 1245 808299 VoloAccess Traffic Statistics Settings APN PPP Authentication Module IMSI IMEI Firmware Network Network State Network Operator service Provider Numeric Location Cell ID SIM Status SIM State User Manual The number of packets and bytes received RX and transmitted TX Enter your 3G service providers APN in the editbox provided then click the Apply button In most cases Point to Point Protocol PPP authentication is not required by a 3G service provider PPP is used to establish an authenticated connection between two host systems The authentication is in the form of a Username and Password pair known to both hosts The Authentication Type protocol also needs to be selected PPP Authenticat
95. t Vololink Pty Ltd 2006 2010 V1 43 July 2010 Page 33 of 78 4Gon www 4Gon co uk info 4gon co uk Tel 44 0 1245 808295 Fax 44 0 1245 808299 VoloAccess User Manual Port Forward Port forward is used to allow an external user to reach a port on a private IP address inside a LAN from the outside via a NAT enabled router VoloAccess When a computer on the Internet sends data to the public IP address of the VoloAccess it needs to know how to manage the data Port Forward tells the VoloAccess which computer on the local area network to send the data to To configure Port Forward select LAN followed by Port Forward in the Navigation panel the Port Forward page is displayed ey Vololink VoloAccess VA121V ill the future is wireless E Admin gt Port Forward Status E 0 to 0 TCP v 0 to 0 Settings Static DHCP VPN PortForward WiFi Telephone System Quick Setup Factory Defaults Restart Copyright 2006 2010 Vololink Pty Ltd Enter the Server IP address and Server Port s select the Protocol from the drop down list and enter the NAT Port s then click the Add button Example In this example port forward is used to allow incoming access to an internal web server Configuration Item Explanation Server IP 192 168 0 100 The IP address of the server on the internal network where the port will be forwarded Server Port 8080 to 8081 The port numbers on the internal serve
96. t e f security is configured on the VoloAccess a dialog box is displayed requesting a Network key Network Connections File Edit View Favorites Tools Advanced Help o Back E Search 77 Folders t PEE i Wireless Network Connection I ictwork Tasks Choose a wireless netv Create a new Refresh network list Click an item in the list below to connect to a wireless network in range or to get more connection information A Set up a wireless network VoloAccess Change Windo for a home or small office Firewall setting B Security enabled wireless network WPA i View available Iu AUC add terme ES pc raf 1 ge age Related Tasks un ii m s this network dick Connect You might need to enter additional i Learn about wireless networking m Rename this call fe Change the order of Wireless Network Connection E 7 Change setting preferred networks m e Change advanced The network VoloAccess requires a network key geen E key A settings Csaba sis isles iss io to this network Other Places Type the key and then dick Connect g Control Panel Metwork key a Network ee Satter e Documents Computer Details Wireless Ne e Type in the same pre shared key that was entered when setting up WiFi on the VoloAccess Re enter the key as confirmation then click Connect e After a delay of approximately 5 to 10 seconds the message Connected should display in the dialog box and an icon f is displayed in the Windows XP notifica
97. ties window is displayed MEM Select Internet Protocol Version 4 Default gateway TCP IPv4 and click the Properties button Obtain DNS server address automatically Use the following DNS server addresses The adjacent dialog appears Preferred DNS server Alternate DNS server e Ensure that Obtain an IP address and Obtain DNS Server address are both set to automatic The VoloAccess is a DHCP server and will provide both of these addresses Copyright Vololink Pty Ltd 2006 2010 V1 43 July 2010 Page 66 of 78 4Gon www 4Gon co uk info 4gon co uk Tel 44 0 1245 808295 Fax 44 0 1245 808299 VoloAccess User Manual When I try to connect to the VoloAccess Administration Web page at http 192 168 0 1 my Browser responds with the error The Page Cannot be Displayed The most likely cause of this problem is your Browser is configured to use a proxy server In IE7 and IE8 From the Tools menu select Internet Options then click the Connections tab Click on the LAN Settings button the Local Area Network LAN Settings dialogs appears Uncheck Use Proxy Server for your LAN In Firefox 3 Windows version From the Tools menu select Options the Options dialog appears Click the Advanced icon in the Toolbar Click the Network tab the Network dialog appears Click the Settings button under Connection Click the No Proxy radio button Click the OK button twice to complete the task In Firefox
98. tion area e Open your web browser you should be online and able to access the Internet Copyright Vololink Pty Ltd 2006 2010 V1 43 July 2010 Page 40 of 78 4Gon www 4Gon co uk info 4gon co uk Tel 44 0 1245 808295 Fax 44 0 1245 808299 VoloAccess User Manual Windows Vista Click Start then Control Panel Click Network and Internet Click Network and Sharing Center Click Connect to a network the following dialog box appears for you to select a network fo lolx gOS Control Panel Network and Internet Network and Sharing Center 4r Search pl File Fdit View Tools Help e Tasks Network and Sharing Center View computers and devices View full map Connect to a network Manage wireless networks Set up a connection or network e A Connect to a network Manage network connections Diagnose anc repat Select a network to connect to Show Dial up and VPN LU My Mobile Dial up connection Wireless Network Connection Ak My Broadband Security enabled network me HOME Security enabled network See also Bluetooth Devices HP Wireless Assistant Internet Options Connect Select the network name SSID that you defined when setting up WiFi on the VoloAccess and click Connect the Connect to a network dialog box appears E ES Connect to a network Type the network security key or passphrase for My Broadband The person who setup the network can give you the key or passph
99. ton To select the NITZ Time Server Date and Time Settings Time Source NITZ Date dd mm yyyy 16 04 2010 Time hh mm 12 53 e From the drop down list select NITZ then click the Apply button Am e It is not necessary to specify a Local Timezone Offset as the NITZ protocol automatically determines this in conjunction with the mobile network e NITZ support is network operator dependent Copyright O Vololink Pty Ltd 2006 2010 V1 43 July 2010 Page 51 of 78 4Gon www 4Gon co uk info 4gon co uk Tel 44 0 1245 808295 Fax 44 0 1245 808299 VoloAccess User Manual Updating the VoloAccess Firmware From time to time it may be necessary to update the VoloAccess firmware To obtain updated firmware please contact your VoloAccess supplier then proceed as follows A If you are updating the firmware on a WiFi enabled VoloAccess connect the VoloAccess to the computer using the supplied Ethernet cable e From the navigation panel select System followed by Firmware the Firmware page appears wy Vololink VoloAccess VA121V illl the future is wireless F Admin gt Firmware Status Firmware Update WAN Current Firmware Version 1 1 4914 LAN x New Firmware File WiFi Telephone Firmware update usually takes 3 to 8 minutes to complete System Click Update Firmware once only Do not attemptto cancel or interrupt firmware update Date Time Do not navigate away from this page until
100. ttent disconnection from the Wireless LAN This is probably caused by interference from another wireless device like a cordless phone or an appliance that uses the same 2 4 GHz frequency To overcome this try using a different channel Load Admin and select WiFi from the navigation panel Change the Channel using the drop down list then click the Apply button Connected to the VoloAccess but cannot connect to the Internet Once the computer has successfully connected wirelessly to the VoloAccess the same causes as a wired setup prevail See the No Internet Access section for further assistance Copyright O Vololink Pty Ltd 2006 2010 V1 43 July 2010 Page 71 of 78 4Gon www 4Gon co uk info 4gon co uk Tel 44 0 1245 808295 Fax 44 0 1245 808299 VoloAccess User Manual Glossary A ADSL Asymmetric Digital Subscriber Line Transmits high speed data downstream to the end user and lower speed data upstream toward the network Many wired broadband services use ADSL APN Access Point Name The name of a 3G service provider s wireless access point B Broadband A term used when describing the bandwidth or capacity needed to carry multiple voice video or data channels simultaneously Broadband technology was introduced to help deliver increased amounts of speeds and advanced capabilities These advancements now give consumers better access to the Internet related services and facilities BSSID Basic Service Set Identifier t
101. ty Ltd LAN Status displays the following MAC Address The MAC Media Access Control address of the VoloAccess IP Address and Netmask The IP Internet Protocol Address and Netmask of the VoloAccess MTU MTU Maximum Transmission Unit the size of the largest packet that a network protocol can transmit DHCP Server The status of the DHCP Dynamic Host Configuration Protocol Server in the VoloAccess with an option to View leases see below Traffic Statistics displays the following RX Packets and Bytes The number of data packets and bytes received TX Packets and Bytes The number of data packets and bytes transmitted Collisions The number of collisions on the network Copyright Vololink Pty Ltd 2006 2010 V1 43 July 2010 Page 30 of 78 4Gon www 4Gon co uk info 4gon co uk Tel 44 0 1245 808295 Fax 44 0 1245 808299 VoloAccess User Manual View Leases To view the leases assigned by the DHCP server click View leases The current DHCP leases are displayed the future is wireless E Admin gt DHCP Leases Status Vo loli n k VoloAccess VA121V Fl DHCP Leases 31 03 2010 13 23 00 1d 7d be 15 c4 192 168 049 linux b270 01 00 1d 7d be 15 c4 m 31 03 2010 13 21 00 0e 08 cd 5c 06 192 168 0 35 SipuraSPA 01 00 0e 08 cd 5c 06 Static DHCP 31 03 2010 13 22 00 00 85 cd 2e 6b 192 168 038 VPN 31 03 2010 13 14 00 12 3fa1 60 e1 192 168 0 32 dell 01 00 12 3fa1 60 e1 alate 31 03 2010 13 13 00 0c 76 2
102. ugh the steps required to connect to a WPS capable Access Point in this case the VoloAccess If an option for PIN or PBC method of connection is offered select PBC Continue by following the steps offered by the Setup program If prompted by the Setup program to initiate WPS on the Access Point press the WPS button shown here on the VoloAccess or click the Start button in the WPS page of Admin During negotiation the WPS page changes to reflect the WPS Active state and the WPS indicator on the VoloAccess flashes WiFi Protected Setup WPS Note This feature is applicable only if WiFi is enabled WPS State Enabled WPS Active Note WPS is currently active Please wait for the new connection to complete After WPS negotiation has completed verify the connection by selecting LAN gt View Leases in Admin You can still connect non WPS capable wireless clients using the process described in the next section Copyright Vololink Pty Ltd 2006 2010 V1 43 July 2010 Page 39 of 78 4Gon www 4Gon co uk info 4gon co uk Tel 44 0 1245 808295 Fax 44 0 1245 808299 VoloAccess User Manual Configuring Wireless Networking on your computer Windows XP e Click Start then Control Panel e Double click Network Connections e Locate your WiFi adapter in the list Right click this and select View Wireless Networks e Select the network name SSID that you defined when setting up WiFi on the VoloAccess and click Connec
103. umber PIN Method VoloAccess PIN Note The PIN to enter into the new clients software is 11777366 Push Button Configuration PBC Method Note To add a new client click the Start button Pec Cancel Copyright 2006 2010 Vololink Pty Ltd All rights reserved To use WPS to connect wireless clients to the VoloAccess it is necessary to configure WiFi as described in the Configuring WiFi section of this manual then continue as follows It is recommended that you read the user manual that came with the WPS capable WiFi device prior to proceeding WPS supports two methods of connection the PIN method and the Push Button Configuration PBC method It is recommended that the WPS feature only be used with WPA or WPA2 security implemented PIN Method On the client computer run the Setup program supplied with the WPS capable device This usually involves inserting the supplied CD into the computers DVD CD drive and allowing it to run automatically If this is not the case refer to the user manual supplied with the WPS capable device on how to install the software The Setup program should take you through the steps required to connect to a WPS capable Access Point in this case the VoloAccess If an option for PIN or PBC method of connection is offered select PIN Continue by following the steps offered by the Setup program The PIN method has two variants the first is where the PIN is provided by the WPS capable WiFi devi
104. update is complete Firmware When the update is complete the modem will reboot automatically r Save Restore Up daai EventLog Quick Setup Factory Defaults Restart Copyright 2006 2010 Vololink Pty Ltd All rights reserved Click the Browse button to locate the Firmware Update file a browse box opens Select the Firmware Update file e Click the Open button to select the update e Click the Update Firmware button to start the process ey The Firmware update will take between 3 and 8 minutes to complete a Make sure that you click Update Firmware only once y Do not attempt to cancel or interrupt the firmware update A Do not navigate away from the Firmware Update page until complete When the update is complete the VoloAccess will reboot automatically and the Firmware Update Complete page will appear The VoloAccess will restart automatically and display the VoloAccess Index page Copyright Vololink Pty Ltd 2006 2010 V1 43 July 2010 Page 52 of 78 4Gon www 4Gon co uk info 4gon co uk Tel 44 0 1245 808295 Fax 44 0 1245 808299 VoloAccess User Manual Save Restore Configuration It is good practice to save the VoloAccess configuration to a file so that it can be restored at a later date if it becomes necessary to recover from a configuration error To save the configuration proceed as follows e Select System followed by Save Restore in the Navigation panel the Save Restore page appear
105. uration button A Do not attempt to cancel or interrupt this operation P e After the upload has completed it is necessary to restart the VoloAccess for the restored configuration to take effect Copyright Vololink Pty Ltd 2006 2010 V1 43 July 2010 Page 53 of 78 4Gon www 4Gon co uk info 4gon co uk Tel 44 0 1245 808295 Fax 44 0 1245 808299 VoloAccess User Manual Event Log To view the Event Log select System followed by Event Log in the Navigation panel the Event Log page appears Vololi nk VoloAccess VA121V mil the future is wireless all E Admin gt Event Log Status WAN LAN WiFi Telephone System Date Time Firmware Save Restore Event Log Quick Setup Factory Defaults Restart Event Log Messages 01 01 2000 11 00 System start 01 01 2000 11 00 Cellular WAN is connected IP 10 1 1 10 01 01 2000 11 00 Cellular WAN is connected IP 10 188 9 147 01 01 2000 11 01 RT3052 InFieldUpgrade started 01 01 2000 11 03 Succeeded RT3052 InFieldUpgrade 01 01 2000 11 03 Cellular WAN is disconnected 01 01 2000 11 03 Cellular WAN is disconnected 01 01 2000 11 03 System shutdown 01 01 2000 11 00 System start 01 01 2000 11 00 Cellular WAN is connected IP 10 204 31 130 07 04 2010 22 34 Cellular WAN is connected IP 10 1 1 10 07 04 2010 22 34 Cellular WAN is disconnected 07 04 2010 22 34 Cellular WAN is connected IP 10 188 25 235 07 04 2010 22 35 Cellu
106. witching off and on Reset to factory configuration Reset and clear saved data Press the reset button for less Press the reset button for more than Press the reset button for more than 5 seconds 5 seconds and less than 10 seconds than 10 seconds WPS Signal Strength and Mobile WPS Signal Strength and Mobile WPS Signal Strength and Mobile Network Indicators turn off Network Indicators turn on Network Indicators turn off e The first row defines the function e The second row describes the timing of the reset button press The third row describes the behaviour of the VoloAccess indicators ey Clearing the VoloAccess flash memory should be used as a last resort when troubleshooting a problem Data stored in flash memory includes items like SMS Messages and the Log files Copyright Vololink Pty Ltd 2006 2010 V1 43 July 2010 Page 9 of 78 4Gon www 4Gon co uk info 4gon co uk Tel 44 0 1245 808295 Fax 44 0 1245 808299 VoloAccess User Manual VoloAccess Indicators The following image shows the VoloAccess Indicators and describes what each one represents Power Mobile Received WLAN Ethernet LAN ports 4 WAN Phone 2 Network Signal Strength The following tables describe the behaviour of the indicators Power Supply C9 15 4 m E lu gz ae eee au vo oad B Vat Via r ANIPatrr otatus r OW CI e CalOl Copyright Vololink Pty Ltd 2006 2010 V1 43 July 2010 Page 10 of 78 4Gon www 4Gon co u
107. ww 4Gon co uk info 4gon co uk Tel 44 0 1245 808295 Fax 44 0 1245 808299 VoloAccess User Manual VPN The VoloAccess can be configured as a VPN Virtual Private Network Host To do this proceed as follows e Select LAN followed by VPN in the Navigation panel the VPN Page appears e Select Enabled from the drop down list and proceed to configure VPN e Click the Apply button Vololink VoloAccess VA121V illl the future is wireless Virtual Private Network LAN to LAN Automatic Encryption PSK only State Inactive Refresh Virtual Private Network VPN Disabled x Remote Host Address Settings Static DHCP VPN Port Forward Remote Network Address WiFi Remote Network Mask Telephone Remote Network Gateway System Quick Setup Authentication Key PSK Factory Defaults Restart Copyright amp 2006 2010 Vololink Pty Ltd You will need to obtain the following information from the administrator of the remote server e Remote Host Address e Remote Network Address e Remote Network Mask e Remote Network Gateway e Authentication Key A Pre Shared Key PSK ey The VPN is implemented using IPsec in Network to Network mode This means that the VoloAccess is a VPN router providing connectivity between two LANs Currently the supported settings are authentication via pre shared key using SHA1 with 3DES encryption The Diffie Hellman group is modp1024 Copyrigh
108. ys e dialing International Prefix gt lt Country Code Phone Number or e dialing Country Code Phone Number using for Copyright O Vololink Pty Ltd 2006 2010 V1 43 July 2010 Page 15 of 78 4Gon www 4Gon co uk info 4gon co uk Tel 44 0 1245 808295 Fax 44 0 1245 808299 VoloAccess User Manual Admin This section covers the administration of the VoloAccess There are many configurable features however if your VoloAccess was purchased as a packaged unit including a configured SIM it is not necessary to configure any settings to make your VoloAccess work APN Access Point Name oy If your VoloAccess was purchased as a packaged unit including a configured SIM you do not need to configure the APN Access Point Name Q It is recommended that even if you have a pre configured unit you complete the next step and record the APN This is to save time obtaining it from your service provider in the event it is lost due to a configuration error or a reset sometime in the future What is the APN The APN is the name of your 3G services provider s wireless access point To configure the APN for your 3G services provider start by loading Admin as described above e From the Navigation panel on the left select Quick Setup the Quick Setup page appears wy Vololink VoloAccess VA121V Fil the future is wireless E Admin gt Quick Setup Status Settings LAN WiFi PPP Authentication Disabled

VoloAccess™ User Manual V1.43

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VoloAccess&trade; User Manual V1.43

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VoloAccess™ User Manual V1.43