CTP-3010 user manual
Contents
1. Unpacking and checking the accessories 1 Please loosen carton holder on both sides first 2 Open the box and remove the box containing the accessories and protection materials Attention Please retain the box and packaging materials for the transportation of the printer when necessary 3 Take out the printer by holding the bottom of the printer Attention The printer alone without paper and ribbon installed is weighted around 27Kgs Please handle the printer carefully to prevent personal injury and damage of the printer Paper flange green User Manual Power Cord EU US x2 USB Cable Driver CD Yclaat CIAAT CTP 3010 user manual Chapter 2 Installing and Set Up Parts Name and Function Front View Rear View Internal View D Operation Panel Control buttons LCD and printer status display lamps are located on the panel 2 Front Cover Open the front cover when replacing an ink ribbon or paper or when performing maintenance J USB connector USB Connector Connector To be used to connect the USB cable be used to connect the USB cable me To be used to connect the power cord be used to connect the power cord This switch turns on off the power of the printer When the marked side of the switch is presse2. 3010 user manual Chapter 2 Installing and Set Up 7 Close the front cover After each paper roll is loaded replaced 4 sheets of paper will automatically be ejected to prevent dust and finger print Attention When you use 10x15 4x6 size paper you may stack about 50 prints on this paper tray When using the print paper of 15x30 6x12 it is recommended not to install the paper tray It is recommended to remove the prints stacked on the paper tray frequently If the prints are not removed frequently a paper jam may occur Transporting the Printer The following cautions are necessary in transportation of the printer Since an incorrect transportation method causes a printer fault follow the correct method 1 Remove the ink ribbon and paper from the printer before transporting the printer If the ink ribbon or paper cannot be removed due to a fault consult with the dealers or service center 2 Use a genuine box If the box used at the purchase cannot be used consult with your dealer or service center and purchase a new box 3 Do not turn off the power while the front cover is open Close the front cover while the power is ON and turn off the power when Ribbon Missing is displayed on the LCD of the operation panel 2 8 Yclaat CIAAT CTP 3010 user manual Chapter 3 Operation Panel Operation Panel The buttons and LCD display on the operation panel are shown below Individual Operation
3. In case of performing the operation or maintenance which is not described in this manual all the concern for the safety have to be taken care of at the customer side Operation and the notification for the maintenance described in this manual and other documents are for the proper use of the printer In case of using the printer for the other purpose all the concern for the safety has to be taken care of at the customer side Do not perform the operation which is prohibited in this manual and other documents The contents that cannot be printed due to a failure while using the use of this printer are not guaranteed Environments To use the printer safety please pay attention to the followings Caution Do not let children to touch the printer or the cables It can cause accidents or electric shock Caution Do not place the printer under a humid or dusty place It can cause a fire electric shock or printer problem Do not place the printer with dust sand and high humidity such as bathing place bathroom hot spring or on the street Printer may fall down or tumble and it can cause serious injury Attention Do not place the printer under the low temperature such as ski yard skating rink or open air with direct sunlight Warning Do not put vase flowerpot and cup or anything contents water or metric items on the printer Water spilt or metallic items fall into the printer may cause the fire and electric shock In case
4. the water spilt or metallic items fall into the printer please turn off the printer power immediately Warning Do not block the openings of the printer In case the opening blocked the heat will remain inside and it can cause the fire Warning Do not insert or fall the metallic or flammable items into the printer through the openings of the printer it can cause the fire or electric shock T Caution Do not place the printer on rickety place and or inclined place 1 1 YciaaT CIAAT CTP 3010 user manual Chapter 1 Important Safety Instruction Handling Instruction When handling the printer please pay attention to the followings Warning Lift the printer from its box and put it onto a flat and firm table or desk Warning The printer alone without paper and ribbon installed is weighted around 27Kgs Please handle the printer carefully to prevent personal injury and damage of the printer Warning When moving the printer hold the bottom edge of the printer It is strongly recommended to handle the printer by at least two persons during the transportation Warning Please take caution when transporting the printer on the slippery floor Warning Please make sure the power is off and the power cord is removed from the printer before transportation Warning In the case of dropping the printer during transportation contact Ciaat dealers or service center for inspection of the printer Using the printer with possible damage
5. without proper inspection may cause fire or electric shock Warning Do not dismantle or remodel the printer Some sections of the printer contain a high voltage or become very hot Ignoring this warning may cause electric shock fire or burns gt PEP gt PE Handling Instruction Continued from previous page A Warning Secure the power cable firmly while using Warning The thermal head reaches high temperature during operation but it is normal Do not touch the thermal head by any case Touch the thermal head may cause personal injury or damage of the printer Attention Touching the surface of the thermal head directly may cause damage to the thermal head Hard object getting into the printer may also cause the damage to the printer mechanism In such case please do not use the printer while any obstacle inside the printer Warning Do not attempt to service the printer beyond the instruction specified in this document In case of irrecoverable problem please contact Ciaat dealers or service center Warning This product must be grounded at all time during operation and always used with the specified power cable only or the power cable accompanying this product If the product is used without grounding and current leakage occurs fire or electrical shock may occur and may also cause interference to radio television and other similar electric appliances signal receiving If the proper grounding connection is not available p
6. Buttons 1 to 5 have the following functions Left Button Use this button to select preferred setting cutting mode LCD Display The LCD Display 6 indicates the following printer status Display is changed depending on ink ribbon being set in the printer System cooling The thermal head is being cooled down Printing is interrupted temporarily until the thermal head is cooled down System warm up The thermal head is being warmed up Printing is interrupted temporarily until the thermal head is warmed up 3 1 ciaaT CIAAT CTP 3010 user manual Chapter 3 Operation Panel User Set Up Mode To set the User Set Up Mode press the Menu button in standby mode When the Menu button is pressed again display changes as follows PRINTER READY 4X6 MEDIA LEFT 0870 1000 PAPER CUTTING AUTO LANGUAGE SELECTION ENGLISH FW VERSION V1 2 3 4 Display total prints Display prints remaining total available prints Execute paper cutting Change to Manual mode by press Left Right button Display current language Change preferred language by press Left Right button Display the version number of the MAIN firmware Yclaat CIAAT CTP 3010 user manual Chapter 4 Routine Maintenance Cleaning of Thermal Head and Roller By using thermal transfer technology daily maintenance is not really necessary if the printer has being use properly However in order to keep the best print quality it
7. YclaatT CIAAT CTP 3010 user manual NCI33T osos Yclaat CIAAT CTP 3010 user manual CONTENTS PREFACE Chapter 1 Important Safety Instruction Enviroriments ouor enee deo reae aa E Eas E eane E Eeen 4 4 Handling Instruction 1 eee eerie retener ien ree iens 1 2 Handling Instruction Continued from previous page sssses 1 3 Handling Instruction for Consumable and Printed Output 1 3 Chapter 2 Installing and Set Up Unpacking and checking the accessories rrrrrrrrrrrrrrrrrrrrrrrrrrrrererrrnrnnnnnsser 2 4 Parts Name and Function mrrrerrrrrrrnnnnnooorrnrrnnnnnnnnnennnnnnnnnnnnnnennnnnnnnnnnnnennnnnn 2 9 Connecting Power Cord mmmessssvsvvrererarannnvvvrnrsnsnnnnnnvnnnnesnnnnannnvnnnnrsssnnnnnnvensenee EE Connecting USB Cable smirene ir iara EO i 2 4 Opening the Front Cover nennen nnne nennen 2 5 Loading Ink Ribbon and chip key osasse aeaaeae ear ei 2 6 Loading Paper T 2 6 Loading Paper tray oser EE 2 8 Transporting the Printer sssssssssssss Hee 2 8 Chapter 3 Operation Panel Operation Panel i ceret a eite rue e atte bouer ue pu RES 3 1 UL CDDISplay susci MINIMI MILII UII UIDI E 3 1 User Set Up Mode rrrrnnrerrrannnnvvnnnersnrsnnnnnvnnnssrrrannnnnnnnnsrsnsnnnnnnnnnssssrsennnnnnnnsenen 3 2 Chapter 4 Routine Maintenance Cleaning of Thermal Head and Roller rrrrrrnnnnnnnvnrrvnnr
8. aT CIAAT CTP 3010 user manual Chapter 6 After sales Service Contact your Ciaat dealers or service center for the details about after sales service Specification Model Name CIAAT CTP 3010 Printing Method Dye Diffusion Thermal Transfer D2T2 Technology Resolution 300 x 300 dpi Printing Size amp Capacity 4 x 6 102 x 152 mm 1000 prints 5 x 7 127 x 177 mm 600 prints 6 x 12 152 x 304 mm 350 prints Printing Speed 4 x 6 approx 8 seconds 5 x 7 approx 12 seconds 6 x 12 approx 15 seconds Operation System Windows 2000 XP Vista Windows 7 Mac OS 10 2 or above PC Connection USB 2 0 Hi Speed Power Requirement AC 100 V 240 V 50 60 Hz 6A Operation Environment 10 C 35 C 50 F 95 F 20 90 non condensing 330 x 424 x 425 mm W x H x D Weight 26 7 kg consumable excluded Ltd CIaoaT ot
9. d the power is turned on When the o marked side of the switch is pressed the power Power Switch is turned off lt Caution gt Once the printer is turned off wait at least 3 seconds before turning it on again _ Paper Setting Lamp Paper Setting Lamp When setting the paper insert the paper until the lamp is lit When setting the paper insert the paper until the lamp is lit the paper insert the paper until the lamp is lit 2 2 YClaaT Chapter 2 Installing and Set Up Connecting the Power Cord Connect the power cord according to the safety instructions below A A amp A A As Warning Warning Warning Warning Warning Warning Warning CIAAT CTP 3010 user manual 1 Connect the printer power cord to the back of the CTP 3010 and then plug the power cord into a power outlet Make sure to turn off the power of the printer before inserting the power cord Make sure to insert the power cord correctly Incorrect insertion may cause the fire or the printer problem Do not insert or remove the power cord with wet hands It may cause the electric leakage Do not damage or make any modification to the power cord Misusing such as putting the heavy items on the power cord giving a strong pull to the power cord and twist the power cord may cause the fire and electric shock When moving the printer make sure to turn off the power of the printer remove the power co
10. e the right paper roll size not match with ink ribbon Please advice the error code number when you contact the dealers or service center if necessary YciaaT CIAAT CTP 3010 user manual Chapter 5 Error Message Handling Failure Symptoms When detecting a failure symptom check the printer using the following table Power is not switch on Check if the power cable is connected to the plug socket or the printer The personal computer does not Check if the USB cable is connected to the personal recognize the printer computer or printer The printer does not become ready Check if the front cover is properly closed Check if paper is jammed in the printer When the paper setting lamp goes off insert the edge of the paper until the paper setting lamp is lit The front cover does not open Check if the printer is installed in a flat location Check if any object is placed in front of the front cover A straight stripe area is not printed The thermal head may be dirty Clean the thermal head as described in Chapter 4 Routine Maintenance e If the blank area remains after cleaning the thermal head the head may have been disconnected Consult with the Service center Dotted areas are not printed The roller may be dirty Clean the roller as described in Chapter 4 Routine Maintenance Yclaat CIAAT CTP 3010 user manual Chapter 5 Error Message Handling Paper Jam 1 Open
11. is highly recommended to clean Thermal Head and Roller once in a month Caution Make sure that the power is turned off before cleaning Thermal Head reaches high temperature right after printing Do not touch by hands directly Make sure the thermal head has been sufficiently cooled down before starting cleaning When fingerprint stick to the heating element it can damage the Thermal Head Do not touch directly by hands Be careful not to be hurt by the projections of the printer 1 Use gauze clean the heating element glass bar of the thermal head with ethyl alcohol 2 Use gauze dipped with ethyl alcohol and cleans the edge of the peel apart plate Yclaat CIAAT CTP 3010 user manual Chapter 4 Routine Maintenance 3 Use gauze dipped with ethyl alcohol and cleans the rubber section of the guiding roller 4 Use gauze dipped with ethyl alcohol and clean the rubber section of the platen roller paper feed side Attention Printing should be performed after the alcohol dried up completely approx 5 minutes Yclaat CIAAT CTP 3010 user manual Chapter 4 Routine Maintenance Cleaning of Outer Cabinet Wipe the printer outer cabinet with a soft cloth If the stains are not removed wet the cloth and apply weakened neutral Detergent to it Warning In case of foreign substance get into the printer turn off the power of pri
12. lease contact Ciaat dealers or service center 1 2 Yclaat CIAAT CTP 3010 user manual Chapter 1 Important Safety Instruction Handling Instruction for Consumable and Printed Outputs In handling the ink ribbon paper and printed outputs please pay attention to the followings Attention Paper Handling Use only the paper specified by Ciaat Store the paper flat Store the paper in a dry and dark place to avoid direct sunlight Temperature less than 30 C Humidity lass than 60 Do not touch the paper surface before printing to avoid fingerprints Attention Ink Ribbon Handling Use only the ink ribbon specified by Ciaat Store the ink ribbon in cool place to avoid direct sunlight Temperature less than 30 C Humidity lass than 60 Attention Printed Output Handling Store the printed outputs in a cool place to avoid direct sunlight Store the printed outputs away from the organic solvent fluid such as benzene thinner or alcohol which may change or deteriorate the colors A Caution When abandon the ink ribbon please handle it as harmful industrial waste Caution Please take caution while handling the paper to prevent injure to the hands or paper cut YclaaT CIAAT CTP 3010 user manual Chapter 2 Installing and Set Up This chapter describes the unpacking and set up of the printer Before proceeding to this chapter please make sure the Chapter 1 Important Safety Instruction is acknowledged carefully
13. nter remove the power cord and contact the dealers or service center Continuous use of the printer under such condition can cause the fire and electric shock Warning Continuous use under the abnormal condition such as high temperature smoke and strange smell can cause the fire and electric shock Turn off the power and make sure to remove the power cord and then contact the dealers or service center Caution Do not use volatile solvents or spray insecticide on the printer outer cabinet Otherwise discoloration or crack may result Cleaning of Filter 1 If the dust collects on the openings clean it with vacuum cleaner YciaaT CIAAT CTP 3010 user manual Chapter 5 Error Message Handling Error Message and Corrective Action When the error happens error message will be displayed on LCD of the operation panel 0100 Cover Open The front cover is opened Close the front cover 0101 Cover open fail The front cover is not Press the Open button again and reset opened the error 0200 Ribbon Missing No smart chip key Insert the smart chip key 0201 Ribbon Missing No ink ribbon Load the ink ribbon roll 0202 Ribbon mismatch Installed ink ribbon does Replace the right smart chip key not match IC chip ID 0402 Paper Not Ready Paper roll is installed Reload the paper roll in right direction incorrectly 0500 Paper Jam Paper jammed during Remove jammed paper in printer printing 0600 Paper mismatch Loaded paper roll size is Replac
14. r opening the front cover YciaaT CIAAT CTP 3010 user manual Chapter 2 Installing and Set Up Loading Ink Ribbon and chip key 3 Stretch the ink ribbon and put the ink ribbon in the holder Insert the ribbon until it clicks into position Attention Please make sure match the color between ribbon core and dock on both sides Loading Paper Install spacers in the paper flanges first when using 5x7 size paper When using 4x6 size paper or 6 x 12 size paper spacers are not needed Note The availability of some consumable packages may vary in different regions Please contact your local dealer for the availability of the consumable packages 2 Push the flange until see the notch on left side on paper core 1 Install the spacers in the paper flange green and paper flange black Do not remove the seal attached onto the The two spacers are identical paper until the paper is set in the printer YciaaT CIAAT CTP 3010 user manual Chapter 2 Installing and Set Up 3 Set the paper in the printer Set the paper by matching the color of the paper flange and the color of the holder After setting the paper remove the seal from the paper Insert the edge of paper under the roller by rotating the paper flanges 5 Match both ends of the paper to the line of the seal 6 Insert the paper until the paper setting lamp is lit YciaaT CIAAT CTP
15. rd in order to have no connection with other devices Otherwise the power cord might be damaged and it can cause the fire and electric shock Also there is a possibility to fall down caught by the cord For the safety consideration please remove the power cord from the printer if the printer is not to be used for long time Please avoid piled up connection which may cause the fire and electric shock Yciaat CIAAT CTP 3010 user manual Chapter 2 Installing and Set Up Connecting USB Cable 1 Connect the USB cable from the personal computer to the USB connector located on the right rear side of the printer Be sure to insert the USB cable all the way Attention To remove the USB cable make sure that the printer is in the waiting status Removing the USB cable during data transfer may not be able to print data correctly and cause waste ciaarT CIAAT CTP 3010 user manual Chapter 2 Installing and Set Up Opening the Front Cover 1 Turn on the power of the printer by pressing on the power switch 2 Press the Open button on the operation panel Attention Do not apply pressure on the front cover when opening the front cover Otherwise damage may be caused to the printer 3 Open the front cover by holding the upper section of the front cover Attention Do not open the front cover with excessive speed or with unnecessary force Do not press the front cover or place a heavy object other than paper afte
16. rnrnnnnvrnvnnersrrrnnnnnnnnsennn 4 1 Cleaning of Outer Cabinet nennen nennen 4 3 CIE AMIN GOR TING Ro ma rn 4 3 Chapter 5 Error Handling Error Message and Corrective Action cccccecessscececeeeeeeenseeeeeeeeessesstseeeeeeeess 5 1 Failure Symptoms ooo eeeecceeessceeeeeeeessseeeeeeeeeeseeeeeeeeeeeeseeeesaeeeeeeeeseeeeteeeeeeeess 5 2 Paper ame eee tet d RER 5 3 Power Supply Interrupted during Printing rrrrrrrnnnnvvrrrnnrrrrrrnnnnvrrnnrrrrrennnnnner 5 4 When the ribbon is snapped 2 0 0 eee eeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeseeeeeeeeeeees 5 4 Chapter 6 After sales Service SPEGNCAUON urdu re een 6 1 ciaaT CIAAT CTP 3010 user manual Chapter 1 Important Safety Instruction This manual provides detail instructions for the safety use of the printer Please read this manual carefully before operating the printer to ensure having proper use In this manual there are notes that require special attention For your safety operation Safety Notices are separated as follows A Warning Inappropriate handling can cause the death or serious wounds A Caution Inappropriate handling can cause wounds and or physical damage to the users Attention Explanation about the cause of the trouble and the environmental condition It is difficult to forecast all the danger in setting and use of the printer Therefore warnings in this Operation Manual in the other documents on the printer cannot cover all the cases
17. the front cover 2 Cut off the folded or printed section with scissors When the paper is folded inside of the printer pull it out gently and slowly 3 Pull out the paper until the paper setting lamp goes off Attention If the paper is used without cutting off the folded or printed section paper jam occurs again or the ink ribbon may snap during printing Always cut off the creased or printed section of the paper Cut off the paper straight and at right angles to the roll paper direction If paper jam occurs frequently a defect in the mechanical section is assumed Consult with the service center ciaarT CIAAT CTP 3010 user manual Chapter 5 Error Message Handling Power Supply Interrupted during Printing In case of power supply interrupted while the printing the Thermal Head will be kept on pushing to Platen Leaving this situation for a long time the shape of Platen can be warped In order to avoid this situation please follow the instruction below 1 Turn off the power of the printer 2 Turn on the power for 3 or more seconds after turning off the power 3 Paper Jam is displayed on the LCD of the operation panel open the front cover and take the necessary action according to the instruction provided in 5 3 Paper Jam When the ribbon is snapped 1 Stick the broken part of the ribbon with a tape 2 Turn the ribbon on the rewinding side and rewind the taped section completely and tightly Ycia
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