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GeoPro User Manual - Global Telesat Communications

1. lt The Emergency Incidents tab lists all emergency incidents from the most recent to oldest including their number status and time It allows you to add notes to incidents and close open incidents It also shows all events in the right pane related to the selected emergency incident When you select an incident the bottom pane shows any notes associated with it To add a note to an emergency incident Administration User Guide Version 5 4b 42 GeoPro E r E Ada note r i Select an incident and click Add Note _ The Append information dialog box appears Append information Append note to incident 61 Type note text here Add note Cancel 2 Type the note in the text field and then click Add note To close an emergency incident Select an incident and click Close incident lic The Close emergency incident dialog box appears Close emergency incident Type a resolution description in the text field 22 EAE ae Clase emergency for incident 242 Please provide resolution description Type resolution description herel Close emergency Cancel Click Close emergency The emergency is closed with a resolution description and the response team is notified Event Messages Map Check in Overall Stats 2011 04 04 Time v 2011 04 23 11 32 50 si ae 1 i 22 48 mAbs a 201 11 02 47 2011 04 23 10 32 47 2011 04 23 10 22 47 2011 04 23 10 12 47 Page Emergency
2. The following are possible combinations of visibility permissions e Individual can only see data associated directly with their user login This is primarily used for individual GeoPro devices users Administration User Guide Version 5 4b 52 GeoPro Org can see all users within the user organization and by extension apply all of their permissions to these users For example if someone has the right to declare an emergency and has visibility permissions at the Org level they would be able to declare an emergency for all users directly linked to the Org This is primarily used for department level supervisors or Org Children Orgs can see all users within the organization and any children of that Org administrators This is primarily used for a higher level supervisor Org Children Peers can see all users for the Org and all of the users within any children of that Org In addition they can see the users that belong to Orgs at the same level as their own organization For instance if an Org 3 user was assigned this visibility permission they would see Org 3 Org 3a Org 3b Org 3c and Org 1 Org 2 but not Tenant e All can see all users within a Tenant This is mainly used for Tenant Administrators e Org Individual can see all users within the organization and specific individuals in other Orgs NOTE As a rule users can only belong to a single organization at a time Addin
3. GeoPro GeoPro 1 5 Web Application Administration Guide Version 5 4b May 9 2011 GeoPro Table of Contents IMPORTANT About USING this SUIAC ccscsccsccsccccsccececcsccccsccscecceccsceccsceccscccceccscescescscecees 4 GeoPro Web Application Overview scsccsccscscssssccscceccccsccccsccecsccsceccsccsceccececcesssceccscescess 4 Logging In to the GeoPro Web Application ccccesecccessecccesececescceceeceeeeseeeeeaeceseueeeesseeeees 5 PAUL VV LIV OW a sca se acre dud EE E O E iedeaieh E N EE E E SANT 5 Accessing Help Support and DOCUMENTATION cccccccesecccesececeeseeecesseceeeaececeuecesseecesseaeeees 8 GeoPro Services and Features OVErView ccccsccccsscscsccecsccsccccsccsccccsccscescececcescececcsceccssesceses 9 AEE areca E tee coetectessy coe ER I E A E E FN E E A E T N EN 9 CREC ea EE E A AE A EA TE 9 PSS SNS ee E E E 9 LOG ANE CIVICO oe E E E een eeaicantessrens 10 EM a A E AEA E A AA A E EA EA 10 LOC O a E A A E E T A 10 e a A A E AE E A A AAA E AT E E E A A E 10 AE OI US cae caren E T E AE E A E A A E A E A E EE E E ET 10 Device U e E E E E OE eee ere 10 Paare OO eera E E E EATE E EEE 11 COME OTIO aA E E AET EE EE E A EE 11 GeoPro Web Application Monitoring esesesesessssssssssessoscsososcecececececesesesssssssssssesososososoeoeoe 12 Working withthe User LIST srewsisorinsineisiieririienee icer E NENA Oai 13 Customizing The User LIST VIEW ursan E Aa A E ETEA ENTARA 14 e
4. 1 On the Organizations tab select the organization in the tree and then click Delete The Confirm organization deletion dialog box appears Confirm organization deletion s p You hawe selected 1 organization for deletion Do you want to proceed Cancel Administration User Guide Version 5 4b 49 GeoPro 2 Click OK The organization is removed from the Organizations tree Managing Roles Roles enable you to group users based on access permissions In addition to two 2 built in system roles Tenant Admin and Device User you can create new roles specify permissions and add users to those roles Setup Organizations Roles Check In Schedules Users Address Book Message Book Response Teams Devices Waypoints A x Add Edit Delete Role Name Role Type Setup Organizations Users Roles Devices Waypoints Address Book Messages Schedules Response Teams Organization Access S Admin Role 2 roles Rental Admin Admin e hil F958 Super Tenant Admin Admin eld eld eld eld eld eld eld eld eld eld all Builtin System Role 2 roles rp internal admin Super Admin eld e d eld eld eld eld eld eld eld eld all rp internal device user My GeoPro none Role and Permissions Overview Within each Tenant views of the GeoPro Web Application are driven by a role based permissions management system Organization hierarchy visibility permissions specify Tenant and organization access level see Table 8 and Organization Hierarchy Permis
5. FullName Current Device Next check in Select a bookmark v fe K 2011 05 02 3 from time v to date Sj to time v B AA GPSm AA TesterM Nano 2011 05 03 17 30 Overdue check ins An Administrator can define a Check in schedule on a per user basis Each Check in schedule has a response window if an employee uses their GeoPro compatible device to check in within this allowable window the check in requirement is considered satisfied Administration User Guide Version 5 4b 28 GeoPro SCHEDULED at SELECTED TIMES Reminder Sent at Selected Time Early Escalation Check in Delay Period Period Escalation Process Trigger Response Window Figure 4 Time distribution model for scheduled and selected times to check in The GeoPro Web Application Administrator who sets up a check in schedule defines when a GeoPro device user can check in for example every 30 minutes and how long to wait delay before notifying the user s escalation response team if the user does not check in As illustrated in Figure 4 the GeoPro device user can check in early the amount of time is defined by the GeoPro Web Application Administrator when setting up the check in schedule If the GeoPro device user does not check in during the early check in period a reminder is sent automatically to that user Once the reminder is sent the GeoPro device user has to check in during the escalation delay period If the user fails to chec
6. you will no longer be able to access the same organizations users and devices as you did before and you will not be able to move yourself back up to the previous level Editing Organization Information To edit existing organization information 1 On the Organizations tab select an organization and then click Edit The Edit Existing Organization dialog box appears Edit Existing organization X Organization Org4 Name Parent MainTenant Org v Organization Active Users 299 Available active users To add items drag and drop to Selected active users First Name Last Name Organization Tester101 Tester101 MainTenant Org Tester102 Tester102 MainTenant Org Tester103 Tester103 MainTenant Org Tester104 Tester104 MainTenant Org Tester106 Tester106 MainTenant Org 2 Selected active users First Name Last Name Organization Tester10 Tester10 Org4 Tester105 Tester105 MainTenant Org Save Cancel 2 Update the organization information as needed for example by adding a user and then click Save Administration User Guide Version 5 4b 48 GeoPro Any GeoPro Web Application administrator can create an organization that is a peer or child organization that is the same or lower level organization From a security perspective there is a correlation between an administrator s role permissions in the organization s hierarchy and the number of device users they can manage CAUTION If you move yourself into a lowe
7. HX mno G ope ee Lj tot w jf Mone wp mone d Marco Marc Hano Wesley Robe Messenger B an a Pauta Saa SAUDI ARADA OMAN Lu Parente Messenger f Y T Sean Coburn Messenger nao al D EMEN r x F ERITREA lit SUDA Test GFS 5 liessengar Jeff ison Messenger T i ETHIOPIA CABERC ee A 7 SMALL z a E Geraki Karm Messenger Bo kmark Date range Message F ieri uw ON poet ns ee ee rep or conco Seleetor Selector Type Filter CONGO IDRC r ELE TAMZAHLA n E pres Heart Beal Messenger Bruce Marrett Messenger ANGOLA a ZAMBIA Tesis GPS 6 Messenger 99994 Tesi GPS 1 Messenger i a Ar HAMIBIA SRA bi To BOTSWANA User List Panel austra OSTI Map Source Microzott Bing Mapa Coordinate System Decimal Degrees iGS The GeoPro Web Application Admin Center default window consists of these main areas e Main tab bar provides access to services logs and reports and administrative configuration of the GeoPro Web Application e Action bar provides access to user actions including tracking locate check in sending messages and declaring Emergency or Heightened Risk states e View tab bar toggle between a map default view showing user locations and a list of GeoPro device users and events Map View is the default view e Refresh control select Manual or Automatic default screen refresh mode e Bookmark selector choose saved bookmarks to display on
8. On the Check in Schedules tab select a schedule and then click Edit The Edit Existing Schedule dialog box appears Edit Existing schedule Name Type Interval Type Schedule First check in is required after Last check in is required before Minutes to wait before notifying checkin 1 Hour Interval Intervals 9 00 AM 7 00 PM Check in interval hours minutes 01 00 20 the user response team of overdue 7 X r Wr Wr Wr Save Cancel 3 Click Save Make changes to the schedule settings Administration User Guide Version 5 4b 56 GeoPro NOTE A check in schedule that is assigned to a user cannot be deleted or modified it must first be unassigned Deleting a Check in Schedule To delete an existing schedule Delete 1 On the Check in Schedules tab select a schedule and then click Delete The Confirm schedule deletion dialog box appears Confirm schedule deletion x m You hawe selected 1 schedule for deletion Do you want to proceed Cancel 2 Click OK The schedule is removed from the check in schedules list NOTE A check in schedule must first be unassigned to be deleted or modified Managing Device Users Every Tenant is composed of users some are only GeoPro Administrators others are only GeoPro device users and some may be both Users must be added to the system and assigned roles Device users are assigned devices response teams an
9. 0 mal from time 2011 04 23 10 53 41 Mailbox 0 Log amp Reports Configuration S Automatic 73 7 Emergency Incidents Event Messages Show events during F to date gt Fal to time Export Firstname Lastname Device IMEI ServiceType Direction Latitude Longitude Altitude m GPS Valid Speed kmv h GPSm TesterM 300234010708230 Tracking Device to Web App 33 057710 96 789800 207 850 yes 23 50 N GPSm Tester 300234010708230 Tracking Device to Web App 33 070473 96 791673 216 270 yes 1 15 GPSm TesterM 300234010708230 Tracking Device to Web App 33 071916 96 8257380 208 810 yes 22 71 GPSm TesterM 300234010703230 Tracking Device to Web App 33 055576 96 847906 184 970 yes 0 32 GPSm TesterM 300234010708230 Tracking Device to Web App 33 059960 96 3862756 165 150 yes 20 34 GPSm TesterM 300234010708230 Tracking Device to Web App 33 055473 96 9047385 145 710 yes 22 60 GPSm TesterM 300234010708230 Tracking Device to Web App 33 059106 96 364685 186 970 yes 28 18 GPSm TesterM 300234010708230 Tracking Device to Web App 33 032256 96 848383 206 230 yes 27 07 mesme EEEE EREE MEOE v 10f4 gt Pi Displaying events 1 25 of 100 The Event Messages tab lists all event types from the most recent to oldest for all active users with a GeoPro compatible device and allows the GeoPro Web Application Administrator to select a date range and export the resulting data to a Comma Separated Value CSV file The following information is pr
10. Cancelled Emergencies Administration User Guide Version 5 4b 32 GeoPro Declaring an Emergency To declare an emergency from the Web Application 1 Onthe Map tab select a user from the User List 2 Click Declare Emergency on the Action bar The Initiate Emergency dialog box appears Initiate Emergency x Place 1 selected user into emergency mode J j 3 Click Yes The user appears in the User List on the Emergency tab and the breadcrumb icons change to Emergency Q Recent history for the user displays in the right pane with two tabs e Text displays text messages regarding the emergency e Notes displays notes regarding the emergency NOTE To declare an emergency using a GeoPro compatible field device consult the manufacturer supplied device user guide Using the GeoPro Messenger the device user would press and hold the Emergency button for 3 seconds When the device enters Emergency mode the emergency state super cedes any currently assigned check in schedule for the user the web application does not apply the check in schedule until the user s emergency is either closed or cancelled During the course of the emergency the GeoPro Web Application Administrator can see the exchange of text messages between the device user in emergency mode and others The administrator can also capture notes similar to trouble tickets on the Notes tab to document activities and progress The Notes tab is compos
11. Drag and drop a contact from the Available contacts area to the Selected contact area To select multiple contacts use the Ctrl or Shift keys Administration User Guide Version 5 4b 40 GeoPro 3 Click Send To view a message in your Sent box iB 1 Select the message you want to view and click View The View Existing Text Message dialog box displays the selected message indicating the date and time when the message was sent 2 Click Close to exit To delete a message in your Sent box x 1 Select the message you want to delete and click Delete 2 Click OK to confirm Viewing Logs and Reports The Logs amp Reports tab provides at a glance information about the system and allows more in depth auditing of Emergency Incidents You can select a date range to obtain a list of all events occurring within that period to view on screen or export to a Comma Separated Value CSV file Figure 7 describes the main tasks in the monitoring process Logs amp Reports Monitoring Log into the Admin Center the Map View is the default view Select Log amp Reports Select Overall Statistics for a current view of users and events Select Emergency Incidents Select user and view events and notes associated with that user For emergencies that are not closed you can Add Note or Close Incident Select Event Messages Select a date range or accept the default range Click Export to create and save a CSV file o
12. GeoPro The Locate service is an on demand function that allows a GeoPro Web Application user to locate selected users with GeoPro compatible devices To initiate the Locate service using the GeoPro Web Application Locate 1 Onthe Map or Check in tab select a user in the User List 2 Click Locate User on the Action bar The Request Location confirmation dialog box appears Request Location Request location from 2 selected users Ye No NOTE You can select more than one user Shift Ctrl click to Locate 3 Click Yes The GeoPro Web Application sends the command to all selected GeoPro compatible devices As each device reports its location it displays in the Map View as a breadcrumb and in the List View as an event The Locate User Pending 3 icon is visible until e The device sends a Locate response e Five days expire NOTE You cannot send another Locate request to the same GeoPro users while the Locate pending icon is visible See Me The See Me service enables GeoPro Messenger users to share their location and a message with people who do not have access to the GeoPro Web Application The GeoPro Messenger user selects the See Me option from the device menu selects a recipient s email address and sends the See Me message The GeoPro Web Application forwards the message to the email address along with a link that will display the GeoPro Messenger user s current location to the recipient with
13. Map and click this button to close the emergency This action can be done only from the Emergency Map screen and requires a closing note describing why the emergency is closed The Emergency Response Team is notified that the emergency is closed Once closed an emergency no longer appears on the Emergency Map Cancel Heightened Risk select a user from the User List who is in Heightened Risk and click this button to cancel the Heightened Risk Once cancelled the user s Escalation Response Team is notified that the user is no longer in Heightened Risk Manual Check in allows a GeoPro Web Application Administrator to check in on behalf of a device user from the GeoPro Web Application The Administrator is required to enter a note explaining why the check in was done from the GeoPro Web Application such as the Administrator spoke to the field user Set Tracking first select a user from the User List and click this button to turn tracking off or on from the GeoPro Web Application To turn tracking ON select an interval Locate User select a user from the User List and click this button to request the user s device to report its current location The location update will appear on the Map screen Request On demand Check in select a user from the User List and click this button to request the selected user to check in Message User select a user from the User List and click this button to send the user a message A maxi
14. Select Profile gt Edit Profile gt Modify to confirm contact information time zone or auto refresh rate Create new schedules if required Select Users Add users or import from CSV file Create groups Optional Add users to groups Add users to organizations if created Assign check in schedules Select Response Teams Confirm modify add response teams Add users to response teams Select Users Optional Assign users to response teams other than the Default Response Team Select Address Book Optional Add external users to address book Select Messages Optional Add modify delete predefined messages Figure 8 Main administrative tasks workflow Administration User Guide Version 5 4b 45 GeoPro Customizing Tabs The Configuration tabs except for Setup consist of a predefined number of columns In addition to sorting the order of items in the list you can specify which columns to include in each pane by using the drop downs on the column headers To customize the column list 1 Position the mouse pointer over a column header A drop down arrow 7 displays on the right side Setup Organizations Roles Check in Schedules Users Address Book Message Book ResponseTeams Devices Waypoints El X Add iid Active users Name Active Users Devices First Name v Last Name Device Assigned Check in Assigned 4 Example Org 42 o Boerin k 4 Org 1 Org 1a Org 1b 4 Org 2 Org
15. Tester Tester100 Tester101 Last Name Tester10 Devices Waypoints E x Last Name Device Assigned Check in Assigned i The Add New Organization dialog box To add items drag and drop to Selected active users Organization MainTenant Org MainTenant Org MainTenant Org MainTenant Org MainTenant Org Organization Org4 Save Cancel 2 Enter an Organization Name and select a Parent Organization from the drop down Administration User Guide Version 5 4b 47 GeoPro 3 Drag and drop a user from the Available active users area to the Selected active users area To select multiple users use the Ctrl or Shift keys 4 Click Save The created organization is added to the Organizations tree in the left pane displaying the number of active users and devices The selected organization s active users are listed in the right pane Setup Organizations Roles Check in Schedules Users AddressBook MessageBook Response Teams Devices Waypoints B xX Add Edit Delete Organizations Org 4 has 2 active users Name Active Users Devices First Name Last Name Device Assigned Check in Assign 4 Example Org 86 12 Joseph Tester 4 SJ Org 3 1 Tester10 Tester10 Org 1a 0 0 Org 1b 0 0 4 amp j Org 2 0 0 Org 2a 0 0 Org 2b 0 0 Org 3 0 0 Org 4 2 0 CAUTION If you move yourself into a lower organization for example from Org 1 to Org 1a and your Role permissions do not let you see All Organizations
16. an assigned GeoPro compatible device Use the Edit Existing User dialog box to first unassign the device and then deactivate the user Managing User Groups Users are assigned to groups according to their function users can belong to more than one group Groups make it easier for Administrators to monitor users and send messages to them based on their group associations for example dispatching a message to all users in the group Adding a New Group To add a new user group oF 1 On the Users gt User Groups tab click Add The Add New Group dialog box appears Add New Group x Group Name Test Group1 Description Test description Members 299 Available group members To add items drag and drop to Selected group members First Name Last Name Tester1 Tester1 Tester10 Tester10 Tester102 Tester102 Tester103 Tester103 Tester104 Tester104 Tester105 Tester105 v 2 Selected group members To remove items drag and drop to Available group members First Name Last Name Tester100 Tester100 Tester101 Tester101 Save Cancel 2 Enter a name and description and drag and drop a user from the Available group members area to the Selected group members area To select multiple users use the Ctrl or Shift keys NOTE To remove a user from the group membership drag and drop the user from the Selected group members area to the Available group members area 3 Click Save The new group is added to the User Gro
17. communicates with GeoPro devices over the Iridium satellite network In addition the GeoPro Web Application communicates with the GeoPro Sync Client see the GeoPro Messenger User Guide and GeoPro Sync Client User Guide for details to synchronize and update the GeoPro device with the user s personal address and message books Figure 1 provides a high level overview of the GeoPro network Administration User Guide Version 5 4b 4 GeoPro 3 Gien USB connection for synchronization GeoPro Messenger or compatible device Figure 1 Simplified GeoPro system architecture The GeoPro Web Application is responsible for executing the business logic rules for the GeoPro Services and provides a browser based user interface that enables access to those services The GeoPro Web Application supports the following browsers e Mozilla Firefox 3 5 or higher preferred e Microsoft Internet Explorer 7 0 or higher Logging In to the GeoPro Web Application To log in to the GeoPro Web Application 1 Enter the following URL in your browser address field https app geoprosolutions com 2 Type your Username and Password and then click Login The GeoPro Web Application launches on the Map View by default Your username is the email address to which you received your user ID and initial password sent to you during the on boarding process If you forgot your password click the Forgot your password link enter your email addres
18. information about external contacts To edit a GeoPro user s contact information you must use the Configuration gt Users tab To edit existing contact information for an external contact 1 On the Address Book tab select a contact in the Company External Contact area and then click Z n Edit The Edit Existing Contact dialog box appears Edit Existing Contact 3X User Information Last Name External First Name Tester Contact Information Office Number Email externaltester gmail com Other Contact External Agency SMS number Argentina 54 3717 1534 Save Cancel 2 Click Save Deleting a Contact To delete an external contact Administration User Guide Version 5 4b 69 GeoPro 1 On the Address Book tab select a contact in the Company External Contact area and then click x Delete The Confirm contact deletion dialog box appears Confirm contact deletion si 2 You have selected 1 contact for deletion Do you want to proceed ce 2 Click OK The contact is removed from the external contact list Managing Predefined Messages There is a set of predefined messages supplied with the GeoPro Web Application that you can edit or delete and you can also create additional custom messages suitable for your enterprise s business needs Use the Message Book tab to create predefined messages that can be selected by GeoPro device users T
19. is the only address in someone s personal Address Book accessed by that person s Device Manager an error message appears a n Error Si Cannot exclude user from Global List because a user s address book would become empty OK You need to first determine who has this person as their only address in their personal Address book and get them to remove that person from it 4 Click Save NOTE To remove a phone number country code device IMEI or check in schedule highlight the item and press the Delete key on the keyboard The item is removed when you move to another field Deactivating a User When a user is no longer going to be part of the GeoPro service the user can be deactivated Deactivation preserves the user s historical activities breadcrumbs and events therefore deactivation is different from deleting a user Deactivated users can be searched and events can be viewed as needed NOTE a deactivated a user can be reactivated To deactivate a user account Administration User Guide Version 5 4b 61 GeoPro 1 On the Users gt User List tab select a user and then click Deactivate _ The Confirm user deactivate dialog box appears Confirm user deactivate x OK Cancel You have selected 1 user for deactivate Do you want to proceed 2 Click OK The activation status in the User List changes to Inactive NOTE You cannot deactivate a user with
20. name e Lastname e Group e Organization e Check in status e User status e Current device 3 Depending on your selection an additional field displays beside each drop down Type or select your filter parameters troup Filter First name w type match text Apply Current device w select current device w Clear Checkin status w select checkin status Ww Cancel 4 Click Apply The User List is updated based on the information you provided To change your filter parameters click Edit To delete a previous user filter click Clear Administration User Guide Version 5 4b 15 GeoPro NOTE You must first clear all applied filters before you can hide the User Filter te Group Filter ancy amp norma E N FENT Edit bai Clear User List Actions The User List actions are summarized in Table 3 and Table 4 Use the Action bar to access these services For more information on these services refer to the relevant sections of this guide OH Oulus OG ARQ Table 3 Declaration and closure action buttons em C Description Declare Emergency first select a user from the User List and click this button to place the user in Emergency Mode from the GeoPro Web Application Declare Heightened Risk select a user from the User List and click this button to place the user in Heightened Risk from the GeoPro Web Application Close Emergency select a user from the User List on the Emergency
21. text message For more information refer to the Using Locating Services section See Me This service is initiated using the GeoPro Messenger device only and is not visible within the GeoPro Web Application A GeoPro Messenger user can send a location update to someone by selecting the See Me function on the device screen and selecting one or more addresses to send the See Me update The See Me update is sent to an email address and displays as a message with a link to a map showing their location There s also an option for a recipient to reply to the sender by using the message box provided in the See Me message Locate The Locate service is an on demand tracking function that allows a GeoPro Web Application user to locate selected users from the Map View It is different from the Check in service in that the device receives the Locate command from the GeoPro Web Application and responds with location information without the device user s intervention The Locate service is also different from the Tracking service in that the Locate function cannot be given defined intervals Tracking The Tracking service is an automated breadcrumb function that can be initiated either by a GeoPro Web Application user or a user with a GeoPro compatible device The GeoPro Web Application Administrator can select one or a series of devices users and invoke the tracking function along with a reporting interval A device user can select Tr
22. the Available contacts area 3 Type your message in the Text field 4 Click Send Replying to a Message To reply to a message in your Inbox amp 1 Select a message and click Reply The Reply to message dialog box appears Reply to message AET Text Type reply here To Testerl Testerl Send Cancel 2 Type your reply message 3 Click Send Forwarding a Message To forward a message in your Inbox SS 1 Select the message you want to forward and click Forward The Forward message dialog box appears with your message in the Text field Forward message 2x Text this is a test message To 297 Available contacts To add items drag and drop to Selected contacts Name Address Tester1 Tester1 GeoPro 2tester1 user pinpoint Tester10 Tester10 GeoPro 2tester1 0 user pinpoint Tester100 Tester100 GeoPro 2tester1 00 user pinpoint Tester102 Tester102 GeoPro 2tester1 02 user pinpoint Tester103 Tester103 GeoPro 2tester1 03 user pinpoint Tester104 Tester104 GeoPro 2tester104 user pinpoint a 1 Selected contact To remove items drag and drop to Available contacts Name Address Tester101 Tester101 GeoPro 2tester101 user pinpoint Send Cancel 2 Drag and drop a contact from the Available contacts area to the Selected contact area To select multiple contacts use the Ctrl or Shift keys 3 Click Send Administration User Guide Version 5 4b 39 GeoPro Viewing a Messag
23. the Check in schedule is now active To disable i e Unassign a check in schedule that s in effect 1 Onthe Users gt User List tab select a user and click Disable Check in Schedule CHR The Confirm user disable check in schedule dialog box appears 2 Click OK A message is sent to the user stating that the Check in schedule is now disabled Resetting a User s Password To reset a user s password P 1 On the Users gt User List tab select a user and then click Reset Password The Confirm user password reset dialog box appears Confirm user password reset x e You hawe selected 1 user for password reset Do you want to proceed i Po e iOK_ Cancel 2 Click OK The user s password is reset to a default password During the next logon the user will be prompted to change their password Assigning a Response Team to a User To assign or reassign escalation and emergency response teams to a user Administration User Guide Version 5 4b 58 GeoPro 1 On the Users gt User List tab select a user and then click Assign Team _ The Assign Users to Teams dialog box appears The dialog box indicates the number of users you have selected who will be assigned the Escalation and Emergency response teams you select Assign Users to Teams 3 3 You have selected 3 users for team assignment reassignment Escalation team Select an escalation response team w Emergency response team E
24. user with administration authority to define enterprise specific application behavior create other users including Administrators and define all user profiles User access permissions are defined by role based permissions Breadcrumb An X Y coordinate without descriptive information that is generally one of a series of points collected when GPS is tracking and collecting geographical information Similar terms to describe the same principle are Tracks Trails or Paths User portion of the GeoPro Web Application Device Manager User Refers to a user who has been given a device and is logged in to the Device Manager to administer their device The portion of the GeoPro Web Application accessed by a Device Manager user is not the same as other GeoPro Web Application users The Device Manager user accesses only their own historical information including their profile predefined messages and addresses GeoPro device user Refers to any user that is interacting with the GeoPro compatible device at any given moment The GeoPro Messenger is 100 compatible with the functionality as described The features of other GeoPro compatible devices may vary the functionality that is supported in the GeoPro Web application or on the device itself GeoPro Messenger The proprietary GeoPro Messenger branded handheld device communicating with the GeoPro and Iridium networks GeoPro Web The GeoPro Web Application is responsible for all
25. 2a Org 2b a Fl Sort Ascending A Sort Descending man E E Columns b 7 First Name lt 7 Last Name Device Assigned Check in Assigned R Org 3 Mi Se Se Ara e S g 1 0 0 0 0 0 0 Org 4 0 2 Click the arrow to activate the drop down and then select Columns 3 Clear the checkboxes for columns that you do not want to show Columns currently displayed are selected by default Configuration Setup To edit the existing GeoPro Web Application configuration 1 Click the Configuration tab and then the Setup tab The Edit Existing Setup Information dialog box appears Edit Existing Setup Information 2X Coordinate system Decimal Degrees Map source Microsoft Bing Maps Default time zone GMT 08 00 Pacific Time US amp Canada Portal Admin Group Email noemail roadpost com mave Cancel 2 Update the setup information as needed There are three coordinate systems to choose from Decimal Degrees WGS84 USNG NADE84 and UTM For Map source there are eight map sources from which to choose Microsoft Bing maps Operational Navigational Charts USA Topo maps World Imagery Map World Shaded Relief World Street map World Terrain Base and World Topo map The additional maps and coordinate systems are available via the respective drop down menu selector 3 Click Save Managing Organizations Organizations are a useful way to limit the span of responsibility for Adminis
26. A pop up appears as illustrated below GeoPro Help x ua Welcome to GeoPro Help and Support SUPPORT GeoPro Messenger Quick Start FAQs GeoPro Messenger User Tutorials coming soon Manual Admin Center Manual GeoPro Sync Client User Guide Sync Client HELP TOPICS Please select the topic for the Help information you need Understanding Icons Used Device Manager Understanding Map View Icons Viewing Logs and Reports Understanding GeoPro Services Working with Text Messaging and and Features GeoPro Messenger Users Field Status Click the necessary link to get Help or download documentation or the Sync Client Administration User Guide Version 5 4b 8 GeoPro GeoPro Services and Features Overview The GeoPro services can be divided into three main groups e Safety including Emergency and Check in functions e Communication refers to the use of text messaging to communicate with others via email SMS the GeoPro web application or other GeoPro compatible field devices e Location based refer to all services intended to locate the user including tracking and an on demand locate capability Emergency An Emergency is typically declared by a field user by pressing the Emergency button on their GeoPro compatible device but can also be declared by an Administrator on behalf of a user Emergency mode remains in effect until either the situation is resolved and the emergency state is closed by the GeoP
27. Administration User Guide Version 5 4b 31 GeoPro Figure 6 describes the main tasks involved in handling emergencies Emergency Access Monitoring Emergency Monitoring Log in to the Admin Center the Map View is the default view Select Emergency to focus view on personnel in emergency mode If the refresh rate is set to Manual periodically click on it to refresh the information or set it to Automatic Figure 6 Emergency monitoring access workflow The Emergency tab consists of these panes e User List users in Emergency mode are listed on the Active Emergencies tab cancelled Emergency users are listed on the Cancelled Emergencies tab e Map View users are shown using Emergency Q breadcrumbs e Recent history for selected users consists of a Text incident description tab and a Notes Administrator notes tab with information about the selected user Map Check in Emergency 0 Mailbox 5 Log amp Reports Configuration S J EE EEE NE OH E EOMME O CITE Active Emergencies t Group Bookmarks Message Types Waypoints Recent history for selected users D FullName Current Device Incident Select a bookmark v mie 3K None ji None ist Text Notes B GPSmTesterM Nano 293 nps AY i he as sid To Date iS SEPA SS POWERED BY leit tude eao Richardson SASi esri ddison E Bee Asta Ses emer 3 ets Map Source Microsoft Bing Maps Coordinate System Decimal Degrees WGS84
28. Categories Add Category Name Airport Campsite Caves Conservation Area Diner Fuel depot GPS Station Markers Shelter Station Towns or Village Trail Heads UNESCO Sites TBR BERDRBOoOBSAR ELS mtahtare Adding a New Waypoint Category To add a new waypoint category Edit Delete 1 On the Waypoints gt Waypoint Categories tab click Add The Add New Waypoint Category dialog box appears Add New Waypoint Category 2X Waypoint Category Name Test Category Icon File Select a file 4 cave Cancel 2 Type a name for the category and then click the browse button and navigate to a saved icon file 3 Click Save The new waypoint category is added to the list Editing Waypoint Category Information To edit existing waypoint category information Ef 1 On the Waypoint Categories tab select a category and then click Edit Waypoint Category dialog box appears Edit Existing Waypoint Category 7 x Waypoint Category Name Watchtower Icon File Select a file 4 gave Cancel The Edit Existing Administration User Guide Version 5 4b 67 2 3 Click Save Make changes to the name or icon file GeoPro NOTE Imported waypoint icons must be in PNG format and 24x24 pixels in size Deleting a Waypoint Category To delete a waypoint category Managing the Global Address Book On the Waypoint Categories tab select a category and then click Delete waypoint catego
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30. F Name 1 Hour Interval Type Intervals Interval Type Schedule First check in is required after 9 00 AM Ww Last check in is required before 7 00 PM al Check in interval hoursiminutes 01 00 vw Minutes to wait before notifying 20 the user response team of overdue checkin Save Cancel 3 Specify the period when the user is required to check in the check in interval and the number of minutes to wait before notifying the response team if the user does not check in on time 4 Click Save To add a new scheduled times check in schedule 1 On the Check in Schedules tab click Add 2 Inthe Add New Schedule dialog box enter a schedule Name and then select Selected Times from the Type drop down Administration User Guide Version 5 4b 55 Add New schedule Name Type Selected Times Type Schedule Required Checkin times 9 00 AM 1 00 PM 7 00 PM Scheduled Times 2 Selected times Minutes early checkins are allowed 5 Minutes to wait before notifying 30 the user response team of overdue checkin GeoPro Gave Cancel 3 Specify the number of minutes allowed for early check ins and the number of minutes to wait before notifying the response team if the user does not check in on time 4 Inthe Required Check in Times box select time s from the drop down and then click Add 5 Click Save Editing a Check in Schedule To edit an existing schedule ws 1
31. IMPORTANT About using this guide GeoPro was designed to enable organizations to monitor and manage employees using a range of commercially available GPS enabled communications devices Currently the GeoPro solution is compatible with the proprietary GeoPro Messenger device and the SHOUT Nano device manufactured by NAL The GeoPro Messenger device is 100 compatible with all functions of the GeoPro solution as described The features of other GeoPro compatible commercial devices may vary the functionality that is supported in the GeoPro Web Application or on the device itself If a specific function is not supported it will be un selectable within the application interface Please consult this guide along with the appropriate device user manual or speak with a GeoPro authorized distributor for more information GeoPro Web Application Overview This document provides a reference to the monitoring and administrative functions of the GeoPro Web Application It is intended for monitoring personnel and GeoPro Web Application Administrators It assumes a degree of familiarity with the application gained either through prior work experience or training The document sections are divided by menu options and main functions to guide you step by step The administrator uses a browser interface into the GeoPro Web Application Server to monitor and configure GeoPro devices and users The GeoPro Web Application interacts with the GeoPro Gateway which in turn
32. Office Phone 905 272 3976 905 272 3977 905 272 3978 905 272 3979 905 272 3930 905 272 3981 905 272 3982 905 272 3983 905 272 3934 905 272 3985 905 272 3986 905 272 3987 Response Teams Devices Waypoints Mobile Phone 4165555551 4165555551 4165555551 4165555551 4165555551 4165555551 4165555551 4165555551 4165555551 4165555551 4165555551 4165555551 Add Add SMS Address 14165555551 14165555551 14165555551 14165555551 14165555551 14165555551 14165555551 14165555551 14165555551 14165555551 14165555551 14165555551 16472805408 5437171534 x Edit Delete GeoPro Address u247 user geopro u248 user geopro u249 user geopro u250 user geopro u251 user geopro u252 user geopro u253 user geopro u254 user geopro u255 user geopro u256 user geopro u257 user geopro u2538 user geopro wrobb roadpost ge The Add New Contact dialog box Administration User Guide Version 5 4b 68 GeoPro Add New Contact 9 3 User Information Last Name Tester 1 First Name Remote Contact Information Office Number Email remotel rp net Other Contact External Agency SM5 number Aruba 297 ka Sel a oar RGU LE ode and Phone number ir 1 a l og TUUT gave Cancel 2 Type the user name and email address and any other optional information 3 Click Save The new contact is added to the Company External Contact list Editing Contact Information NOTE You can only edit
33. Tester sent a track Tester sent see me Tester sent a track er seri a track g interval of 30 to device user Remote 1 Tester ng interval ng interval ng interva ng interra ng interra ng interva message to6 ng interval Tester sent a track ng intera Column A contains the time date stamp to view it expand the column Column D contains the IMEI of the device To view the IMEI information select Column D and format it as a number with no digits following the decimal place Once the column expands the full IMEI can be seen Administration User Guide Version 5 4b 44 GeoPro GeoPro Web Application Administration The GeoPro system which includes the GeoPro Web Application users and GeoPro devices is administered using the Admin Center The Configuration tab contains ten 10 additional tabs specifically for administering the GeoPro Web Application These tasks are handled by the GeoPro Web Application Administrators Figure 8 outlines the tasks that an Administrator would normally do when first accessing the GeoPro Web Application Admin Center First Time Access Administrator Personalize Settings Optional Prepare Enterprise Settings Log in to the Admin Center Select Configuration gt Organizations Confirm modify add organizations Select Roles Confirm or add roles Select Check in Schedules Optional Log in to the Admin Center Switch to the Device Manager
34. Tester10 RP HQ lat 43 590028 lon 79 5911 Lu Parente SKIMMER EAST lat 33 049695 lon 96 7738 GPSm TesterM WEST SKIMMER lat 33 056396 lon 96 7761 GPSm TesterM MNR Head Office in SSM MNR LRC Shelter lat 46 50403 lon 84 30109 Wesley Robb 3 Public 8 waypoints WP RESEND GPS Station Markers lat 43 589938 lon 79 5912 Tester10 Tester10 RRR Caves lat 43 58988 lon 79 59144 Tester10 Tester10 Corniglia Italy Corniglia Towns or Village lat 44 120011 lon 9 707673 Tester10 Tester10 Gas Station PETRO Fuel depot lat 43 779221 lon 79 5974 Tester10 Tester10 Manarola Italy Manarola Towns or Vilage lat 44 10758 lon 9 725391 Tester10 Tester10 Monterossa al Mare Italy Monterosso al Mare Towns or Village lat 44 145258 lon 9 646811 Tester10 Tester10 Riomaggiore Italy Riomaggiore Towns or Village lat 44 097526 lon 9 738748 Tester10 Tester10 Vernazza Italy Vernazza Towns or Vilage lat 44 135076 lon 9 684471 Tester10 Tester10 v Rejecting a Waypoint To reject a proposed waypoint x 1 On the Waypoints gt Waypoint List tab select a pending waypoint and click Reject The Confirm waypoint rejection dialog box appears Administration User Guide Version 5 4b 65 GeoPro Confirm waypoint rejection 4 You have selected 1 Pending waypoint for rejection Do you want to Wt proceed DK Cancel 2 Click OK The waypoint is rejected and completely removed from the li
35. TesterM Tracking 32 910438 96 773298 49 430 yes Wesley Robb Messenger jacea rar Te ee ane a racia ST EN Sean Coburn Messenger 2011 04 09 10 30 22 GPSm Tester Tracking 32 862225 96 734966 165 450 yes Test2 GPS 8 Messenger Device user Marco Marchetti senta trackina interval 0 Jeff Wilson Messenger 2011 04 09 10 20 20 GPSm TesterM Tracking 32 848575 96 730456 163 350 yes Gerald Karm Messenger Device user Marco Marchetti sent a trac i gpstester1 g Messenger Koa 2011 04 09 10 10 11 GPSm TesterM Tracking 32 821098 96 736696 116 860 yes Heart Beat Messenger gt Device user Marco Marchetti sent a tracking interval 0 ane Saar nger gt 2011 04 09 10 00 13 GPSm Tester Tracking 32 815081 96 721548 38 412 yes a e user Marco Marchetti sent a tra i v Test4 GPS 8 Messenger gt Page 1 of1 Displaying events 1 23 of 23 Test GPS 1 Messenger Map Source Microsoft Bing Maps Coordinate System Decimal Degrees WGS84 To sort the event list click a column heading to toggle ascending or descending order You can filter the events using the check boxes under the Message Type drop down menu or the search option above the User List pane click on Filter _YFite icon to get the search options NOTE Clearing a service message type checkbox such as Tracking removes from the display only the tracking events which were not generated during an Emergency situation Monitoring Users using List View The left pane User List of the L
36. ach Tenant and that role must be assigned to at least one user e User permissions can be modified by a Tenant Administrator to add or remove permissions associated with the user role Tenant and Organization Relationship Rules The relationship between a Tenant and an organization Org follows a hierarchical model see Figure 9 The hierarchy depth is fully customizable and the minimum configuration consists of one Tenant record Organization 1 Organization 2 Organization 3 Org 1 Org 2 Org 3 Organization 3a Organization 3b Organization 3c Org 3a Org 3b Org 3c Figure 9 Tenant Organization hierarchical relationship If an Administrator is assigned a role which allows access to Peer and Children organizations that user can manage users and devices of organizations at the same level and any level directly below that Administrator s organization For example an Org 3 Administrator whose role allows peer and child access can manage users and devices of Org 1 Org 2 Org 3 and Org 3a Org 3b and Org 3c During the creation of a role a role is assigned visibility permissions that dictate the visibility of that role to other application users and to which GeoPro devices are visible Organization Hierarchy Permissions Options Organization hierarchy visibility permissions define the access levels of each role within the Tenant For example to grant access to view all users across all organizations select All organizations
37. acking and turn it on set the reporting interval or turn it off Waypoints The Waypoints service is an on demand service that allows users to create specific location coordinates It is different from breadcrumbs because waypoints are a permanent overlay on the map that a GeoPro Web Application user is viewing A field user can define and save a location as a waypoint on their GeoPro compatible device and optionally upload it to the GeoPro Web Application over the air OTA or through the GeoPro Sync process Device Status GeoPro Messenger devices send the Web Application a Field Status message whenever the device user sets Field Status to In Field or Out of Field When Field Status is set to In a GeoPro Messenger is considered to be in the field and ready to be used When it is set to Out the GeoPro Administration User Guide Version 5 4b 10 GeoPro Messenger is considered to be back from the field and available for re assignment Check in schedules apply only while Field Status is set to In NOTE While Field Status is set to Out messages sent from the Web Application are not received by the GeoPro Messenger device user until the device user initiates a message event from the device or changes Field Status to In Address Book The Global Address Book contains a contact s name email address SMS address and a GeoPro address for GeoPro users It can hold names of GeoPro dev
38. am rr Erau idire ee diie ie Dento Gig efaul respons eam Dela hbkpibs baim ins a acne ee iici ie Dpi Dig eriul feapsnke teem Dalal Teeccnee bhii unit ral ace ne device weet Lp Og Dehul retpinee am Deriut eeconee eam Ua ua ace Meri ae er Dooi Ong Dehul eipiij ean fiul eaconee teen Lira uz ache ee eae er Lemp Org fiut responds beam De tau Seconds hiim e User Groups provides a list of defined user groups and allows you to manage these groups If there are no groups defined you can define them by clicking Add Administration User Guide Version 5 4b 9 GeoPro Setup Organizations Users Roles Devices Waypoints Address Book Message Book Check In Schedules Response Teams User List User Groups Add Group Name Description Group 1 Test group Test 2 Enabling and Disabling an Assigned Check in Schedule While GeoPro Messenger devices use their Field Status indicator to allow the Web Application to initiate an assigned Check in schedule automatically other GeoPro compatible devices may not For those devices the Administrator must enable and disable Check in schedules manually This section describes that process To activate an assigned check in schedule for a device user 1 Onthe Users gt User List tab select a user and click Enable Check in Schedule CH The Confirm user enable check in schedule dialog box appears 2 Click OK A message is sent to the user s device stating that
39. an message the devices and follow the message sequences and conditions until the emergency is cancelled or closed If you select a device on the Map tab and put it into Emergency mode the breadcrumb icon displays in red on the Map tab and appears on the Emergency tab e Mailbox contains a list of message exchanges to and from a device user and the Administrator This tab is used for managing sorting and working with text messages e Logs amp Reports facilitates creating printing or saving and exporting reports in various formats e Configuration contains ten 10 tabs for specific administrative functions depending on the user s role based permissions profile The refresh control drop down lets you set the screen refresh mode to either Manual or Automatic default Data refreshes are done automatically with a default refresh rate of 60 seconds The refresh rate can be personalized by switching to Device Manager and selecting Profile and then Edit Profile The icon displays the number of seconds remaining Ee and updates in real time When working in manual mode click the icon to display new event updates While in manual refresh mode the system times out after a period of inactivity and logs you out Automatic I Manual Accessing Help Support and Documentation To access Help text documentation or other support information on the upper right corner of the Web Application click the Help link
40. ation e Creator s first and last name Field users propose waypoints for publication refer to your device user guide for more information Using the Admin Center you can either publish a proposed waypoint that is make it viewable within the map interface by any GeoPro user within your enterprise or reject it that is return it to the person who created it making it private and only visible to that person NOTE All waypoints are considered private if uploaded through the synchronization process also known as GeoPro Sync This means that the uploaded waypoints are visible in the Device Manager only to the GeoPro device user who personally created them Waypoints that are uploaded OTA are automatically proposed for publication and are visible to GeoPro Web Application Administrators The Waypoints tab consists of the Waypoint List and Waypoint Categories tabs Waypoint List The Waypoint list is a list of proposed and published waypoints You can edit waypoint information and make public publish or reject proposed pending waypoints Setup Organizations Roles Check in Schedules Users Address Book Message Book Response Teams Devices Waypoints Waypoint List Waypoint Categories Reject Publish Edit Waypoint Name Waypoint Description Waypoint Category Location Creator First Name Creator Last Name YYYYYYYYYYYYYYYYY lat 43 589033 lon 79 5904 Tester10 Tester10 WP lat 43 589738 lon 79 5920 Tester10
41. business logic access control and Application database transactions GeoPro Web This Administrative user s main role is to work with the GeoPro Web Application Application Admin They manage devices assign devices and communicate with device users etc IMEI International Mobile Equipment Identifier a unique 15 digit sequence assigned to each device Typically refers to text messages SMS or email Metadata Data about data descriptive information stored but not necessarily displayed about waypoints in this case including the name description category location and creator s name of the actual waypoint NAL SHOUT Nano The SHOUT Nano device manufactured by NAL which is compatible with the GeoPro solution and operates on the Iridium network Over the air transmission of signals from the device to the Web Application Short Burst Data Iridium data protocol used by GeoPro compatible devices to communicate over the Iridium satellite network Tenant The enterprise or government customer also applies to consumers when the consumer model is activated Waypoint A special type of X Y coordinate designated with a name possibly describing the location or attributes associated with the location Waypoints generally have associated metadata that contain descriptive information including the author time and date the waypoint was created Administration User Guide Version 5 4b 74 GeoPro www geoprosol
42. cannot make another On demand Check in request There is no escalation tree automatically invoked The GeoPro Web Application user must invoke an escalation tree manually if deemed necessary NOTE You can select more than one user Shift Ctrl click for an On demand Check in Manual Check in Under some circumstances the GeoPro device user will contact a GeoPro Web Application Administrator and in effect check in by virtue of this contact To facilitate the check in process the GeoPro Web Application Administrator can manually check in on behalf of the GeoPro device user and provide a description of the reason for the manual check in To manually check in a GeoPro device user 1 On the Map or Check in tab select a user in the User List 2 Click Manual Check in amp on the Action bar The Manual Check in dialog box appears Manual Check in JEAN Explain why manual check in is being performed Type explanation here Checkin Cancel 3 Type an explanation required for performing the manual check in on the selected users Administration User Guide Version 5 4b 30 GeoPro 4 Click Check in Determining if a User has an Active Check in Schedule When a Check in schedule is assigned there is an icon of a Calendar with a Clock and x OR alongside the user s name in the User List panel of the Map screen to indicate that the schedule is assigned but not active When the Check in schedule is enabled i e becom
43. cators show a clock to signal that the application is waiting for a response The clock icon will be removed once the user or device responds GeoPro Messenger users who have a check in schedule may opt to suspend check in for up to 8 hours When a field user suspends check ins the icon changes to Check in Suspended A device user would suspend check in if for example the user is in the field but wants to go to sleep and not be interrupted to check in Customizing the User List View You can modify how information is presented in the User List by grouping users or applying filters based on specific search criteria see Table 2 Table 2 User List organization and search buttons Description Group Users by User Group if GeoPro device users are organized into groups clicking this icon divides the users into their respective groups Users who belong to more than one group will appear under each group to which they belong Users who do not belong to a group appear under the title Not assigned to any group Do Not Group Users by Group in the event that users are assigned to groups but the Administrator would like to see the users in a list clicking this icon will remove the groups and list the users User Filter used to search for filter users according to specific conditions such as First or Last name Group name Organization name Check in status or User status for example emergency or heightened ris
44. cccccssessecccceeeseccecaeuscceesaesseeccesseaseceesseaseceesuaaseeseessuaseceesaaaseceesaaaeeeeeees 57 Managing Device IS ONS vaecascvsccanicenasenanspestnnnenesncgnceseaneveaeedinidonensiien vaadbudexegncuaned pe sauteeensianebeoenats 57 Enabling and Disabling an Assigned Check in SCHECUIE ccsscccccsssecceceesseceeceeeeceeseeeseceeseuaaaeseessaaaeeeeees 58 Resetting a Users PASS WOO saccxccaiveccscvcascd n EN S oad SR a 58 Assigning a Response Team tO a USEF eccceccescccssccsccesccesecsseccasscessceeccaesceaescesecseesaescesecsaeeeaeseeueeceaeesaes 58 RoacUvatne a USG ssepe ein in EERE EEE EOE era a 59 Anea NEWN U E eao E EE E A O E 59 Importing New Users as a Batch sssennnesseenssssersssreresssrrrrosssrerssserersssrreesssrereesssreresssreresssreresserersesseeeresseeee 60 Editing User Informatio eissernir ines e nasia NE EN AEN RN EESAN iaaii 60 Doa yae a UO ces vans cece EE E EA E AE A E 61 Managing User GrOUPS ssssresceisisssiessrisuieesress ies vans dreisar ana nenen rE EEEn EEANN E SEENT Eri aE 62 Aine a NEN O E E E E A 62 Editing Group IMTOPMATION sccoseccacencadsiecccosusecusadsesdcatesanjancences vonu cendebsaueatogardsevensan janie a N 63 EY CU To I e sinc etna ooresnnccaned E E A E E EE AA AE 63 Managind DEVICES sorrienni nrn AE EE EE 63 Editing Device Information sssseensesssseessssrersssrsrrssserresssssrersssereesssreressererossssreeossererosseeresssrerosseeseressere resserre 64 Manag ine VV AVIS INES anani
45. ces tab lists all GeoPro compatible devices currently available to the Tenant or organization It enables you to view the information associated with each device assign a device to a user enable a Check in schedule for a user or disable Check in schedules which no longer apply The device information includes IMEI user name and organization network field and assignment status Administration User Guide Version 5 4b 63 GeoPro Map Check in Emergency 0 Mailbox 5 Log amp Reports Configuration Automatic 16 Setup Organizations Roles Check in Schedules Users Address Book Message Book Response Teams Devices Waypoints GE OR 5 Enable Check in Schedule Disable Check in Schedule Edit IMEI Network Status Assignment Status Assigned User First Name Assigned User Last Name Organization 300034013607560 Active Assigned Gerald Karmadi Example Org S 300034013612470 Active Assigned Lu Parente Example Org 300034013619430 Active AssignedMessageBookSynced Jeff Wilson Example Org 300034013014310 Active AssignmentPending gpstester1 gpstester1 Example Org 300034013014320 Active AssignmentPending Test4 GPS 8 Long fix Example Org 300034013018300 Active AssignmentPending Wesley Robb Example Org 300034013614430 Active AssignmentPending Heart Beat Example Org 300034013615470 Active AssignmentPending Test7 GPS 16 LP Example Org 300034013907760 Active AssignmentPending Test2 GPS 8 LP nomod Example Org 300234010708230 Active Assignme
46. compatible device can exchange free form or predefined text messages with an email address SMS address or other GeoPro devices Users of the GeoPro Web Application can also send free form text messages to users with GeoPro compatible devices In the GeoPro Web Application use the Mailbox tab to view send and receive messages Messages available on the Mailbox tabs Inbox Sent are those sent to or received from a GeoPro compatible device A message can be forwarded replied to or deleted Messages can be viewed directly in the Message column or by clicking the View button Use the date range to select the list of messages to be viewed A different date range can be used for the Inbox and Sent box at the same time Within the web application the messaging features can only be used to communicate with users that have a GeoPro compatible device assigned to them Messages cannot be sent to people who do not have a compatible device assigned Messaging a User To send a quick message to a field user with a GeoPro compatible device 1 Select a user from the User List and click Message User The Send message dialog box appears Send message 7 x Send message to 1 selected user Type message text here Send Cancel 2 Type your message in the text field NOTE The maximum message length is 160 characters including spaces and punctuation Although it is possible to enter more than 160 characters in the text field the Send butt
47. con or image representation on the map These icons and services are described in Table 7 Table 7 Map service breadcrumbs Icon Description Check in this style breadcrumb becomes visible when a Check in is generated by a device user Locate this style breadcrumb becomes visible when the device responds to a Locate a request from the GeoPro Web Application Administration User Guide Version 5 4b 23 GeoPro Description Tracking this style breadcrumb becomes visible when the device generates a tracking update Messaging this style breadcrumb becomes visible when the user generates a text message The map breadcrumb indicates the location at the time the message was sent Expand Breadcrumb Trail clicking this symbol alongside the head crumb latest breadcrumb expands the breadcrumb trail so that more crumbs are visible Collapse Breadcrumb Trail clicking this symbol alongside the head crumb latest breadcrumb collapses the breadcrumb trail so that only the head crumb is visible Using the List View The List View shows all GeoPro Web Application events from the most recent to oldest for the GeoPro device users in the User List By default events are applicable to all users however selecting one or more users Ctrl Shift click in the User List displays events only for those users Deselecting all selected user names in the User List displays all user events in the List View Multipl
48. created you can assign users to emergency and escalation response teams There is a default team called Default response team assigned to users when their accounts are created The Default Response Team members can be modified but the Default Response Team itself cannot be empty or deleted Administration User Guide Version 5 4b 71 GeoPro Map Checkin Emergency 0 Mailbox 5 Log amp Reports Configuration amp manual r Setup Organizations Roles Check in Schedules Users Address Book Message Book Response Teama Devices Waypoints Add Team Name Assigned Default Default response team yes Wes External First Responders yes no Field Technicians yes no Adding a New Response Team To add a new response team o 1 On the Configuration gt Response Teams tab click Add The Add New Team dialog box appears Add New team 7 X Response Team North Face RT Name Members 88 Available team members To add items drag and drop to Selected team members User Type First Name Last Name Email MobileNumber GeoPro Address Tenant User Tester2 Tester2 1 2tester2 user com 12tester2 user ge Tenant User Tester3 Tester3 12tester3 user com 12tester3 user ge Tenant User U204 U204 u204 user com 4165555551 u204 user geopro Tenant User U207 U207 u207 user com 4165555551 u207 user geopro Tenant User U208 U208 u208 user com 4165555551 u208 user geopro Tenant User U209 U209 u209 user com 4165555551 u209 user geopro 1 Sele
49. cted team member To remove items drag and drop to Available team members User Type First Name Last Name Email MobileNumber GeoPro Address Tenant User U205 U205 u205 user com 4165555551 u205 user geopro Save Cancel 2 Enter a Response Team name and drag and drop a user from the Available team members area to the Selected team members area To select multiple users use the Ctrl or Shift keys NOTE To remove a user from the team membership drag and drop the user from the Selected team members area to the Available team members area 3 Click Save The new team is added to the Response Teams list but it does not have any users assigned to it For details refer to the Assigning a Response Team to a User section Editing Response Team Information To edit the information of an existing team 1 On the Response Teams tab select a team and then click Edit The Edit Existing Team dialog box appears Administration User Guide Version 5 4b 72 Edit Existing team Response Team Emergency Team Name Members 325 Available team members User Type First Name Tenant User Ahmad Tenant User Tester2 Tenant User Tester3 Tenant User Tester4 Tenant User TesterS Tenant User Tester6 2 Selected team members User Type First Name Tenant User m Tenant User Himanshu Last Name Janjua Tester2 Tester3 Tester4 Tester5 Tester6 Last Name Test Narula GeoPro PX To add items drag and drop to Selected team
50. d a check in schedule if appropriate The Users tab contains a complete list of users with GeoPro compatible devices and groups defined in the GeoPro Web Application It enables you to apply or cancel an assigned check in schedule reset user password assign response teams to a user import new users from a CSV file and add edit deactivate and reactivate users There are two 2 tabs e User List provides a complete list of GeoPro users showing their status role team and organization assignments device IMEI and check in schedule You can filter users using up to three 3 parameters see Filtering User List View and display users in groups by clicking the Group Users button Use this tab to manage GeoPro users Wep Checein Emenengyi Melibor 2 Lop fepris Configurston Autoneer 55 Setup 6 Orgarcufens Roks Ceci Schedis Ume Accrese foot Wesege foo Response Tee oCevices Vigypinis lurr Lisi p eset i Emir Er E ER P 2 4 Bj E lrazp Leer F sbis Checkin Scherhsie hushi Sheri Schede Pearl paeeesrd Aani leam import Beart ate Aci Fak Para ctty aie ee m FEM Mame Lan Mime Aust ier Siuk Kaim Gini jue Devel ype imerencyiscaaiien Chiba ChecinSctduis Entrega Mes free acia rine ee ue Example Org Ceti teaponee teem Deian esconse lean a iat ot adire fein device weer orgie Org Dehul reapsnke bem Deliul Teeconee teem rare u i active nine device wer Lemp Org Defaut iipit bem eliut femecnee e
51. d location Locate Can Park i i 1 Pa O ff a ed Risk callout Heighten ae oa e Username e Device IMEI e Location in the coordinate system chosen by the Tenant organization e Altitude current geographical altitude e Course current geographical course e Ground speed the average speed of movement e Vertical speed the average speed of ascent or descent e HDOP the Horizontal Dilution of Precision a measure of the accuracy of the GPS location information Values greater than 10 are considered false usually due to multi path interference and are not plotted but are listed in the List View in italic red type e Date and time stamp for See Me or Waypoints the time stamp reflects when the selected breadcrumb was created For all others the time stamp reflects the GPS date time when the breadcrumb was transmitted e Service Type Emergency Check In Tracking breadcrumb Waypoint Locate response e Status information depends on Service Type e Emergency state if in emergency Unconfirmed Confirmed GeoPro Web Application initiated and Incidence ID e Check in status Next Check in time if any e Locate request time no additional information shown e Tracking interval the interval set in the Initiate Tracking dialog box see Tracking e Actions available depend on whether or not the service type is Emergency Normal or Heightened Risk breadcrumbs allow the follo
52. de Version 5 4b 50 GeoPro Configuration Permissions Config option dd Edit Delete Setup check all o clear all Organizations Users Roles Devices Waypoints Address Book Messages Check in Schedules Response Teams O 0 0 0 0o oono mm a o 0 o 0o00 a g a Table 9 Configuration permissions Permission Description Setup Administrators can change enterprise level properties such as the default map and coordinate system to be used Administrators can create modify or delete organizations within a Tenant Within a Tenant or organization the Administrators can add modify or delete users and assign devices check in schedules or response teams to users Roles Administrators can create a Role or modify or delete permissions associated with a Role within a Tenant Devices Administrators can assign or unassign devices to users within a Tenant or organization Waypoints Waypoints Administrators can Publish or Reject waypoints from other users can Publish or Administrators can Publish or Reject waypoints from other users waypoints from other users Address Book Administrators can add modify or delete external contacts associated with the Tenant global address book Messages Administrators can add modify or delete predefined messages associated with the Tenant message book Check in Schedules Check in Schedules Schedules Administrators can cr
53. e To view a message in your Inbox imal a 1 Select the message you want to view and click View _ The View Existing Text Message dialog box displays the selected message indicating the date and time when the message was sent You cannot change the contents of the message in this dialog box e 7x From To Sent Message Close 2 Click Close to exit Deleting a Message To delete a message in your Inbox x 1 Select the message you want to delete and click Delete 2 Click OK to confirm Working with Sent Messages After composing and sending a message from your Inbox the message appears on the Sent tab On the Sent tab select the from and to dates using the calendar 4 to display messages you sent during that date range You can Send Forward View and Delete messages To send a free form text message TA 1 Click Compose compose The Send new message dialog box appears 2 Drag and drop a contact from the Available contacts area to the Selected contact area To select multiple contacts use the Ctrl or Shift keys NOTE To remove a selected contact drag and drop the contact from the Selected contact area to the Available contacts area 3 Type your message in the Text field 4 Click Send To forward a message in your Sent box mar 1 Select the message you want to forward and click Forward The Forward message dialog box appears with your message in the Text field 2
54. e it opens using MS Excel by default and displays a complete list of events the figure below has bold and yellow highlighting for presentation purposes only the CSV file contains no bold or highlighted text Service Type Direction 34013917960 Tracking Web App to Device 34013917900 Tracking Device to Web App 34013917900 34013917960 Track 3412017 3401391 eee mercer 300034013917 300034013917 300034013917 0 T Ji 34013917900 T N E 34013917960 Tracki a eoi Tracking Tracking tacking Device to Web App Device to Web App Device to Web Apo Device to Web App Device to Web App Device to Web App Device to Web Apo Device to Web App Incident Latitude Longitude Atude n Speedin h GPS Vaid No 3 17944 113 117043 197233 113205 3 19729 113 08354 237051 117 957613 6106 117 925546 1 117893748 11783311 3 25714 117 893391 3 2053 117 00068 5139 5128 514 568 4 551 5 560 4 008 3 611 1 2346 5 15 01 Yes 05 Yes 0 14 Yes 10 06 Yes 91 No 248 Yes 0 46 Yes 0 25 Yes 0 No Information GeoPro user Remote 1 Tester sent trackin 0 0 D 0 a 0 D 0 D ence user Remote t ence user Rernote t evice user Remote t evice user Rernote t enice user Remote 1 evice user Remote 1 ence user Rernote t Tester sent a track enice user Remote t T er Seni a race est Tester sent a track Tester sent a track evice user Remote t Test
55. e Inbox contains messages from GeoPro device users to the Admin The Sent box contains messages from the Admin to users with GeoPro compatible devices Working with the Inbox On the Inbox tab select the from and to dates using the calendar L to display your messages for a specific period You can Compose Reply Forward View and Delete messages Sending a Text Message To compose and send a text message v 1 Click Compose The Send new message dialog box appears Text To Send new message Type message text here 297 Available contacts Name Tester1 Tester1 GeoPro Tester10 Tester10 GeoPro Tester100 Tester100 GeoPro Tester102 Tester102 GeoPro Tester103 Tester103 GeoPro Tester104 Tester104 GeoPro 1 Selected contact Name Tester101 Tester101 GeoPro To add items drag and drop to Selected contacts Address 2tester1 user pinpoint 2tester1 0 user pinpoint l 2tester100 user pinpoint 2tester102 user pinpoint 2tester103 user pinpoint 2tester104 user pinpoint To remove items drag and drop to Available contacts Address 2tester101 user pinpoint Send Cancel 2 Drag and drop a contact from the Available contacts area to the Selected contact area To select multiple contacts use the Ctrl or Shift keys Administration User Guide Version 5 4b 38 GeoPro NOTE To remove a selected contact drag and drop the contact from the Selected contact area to
56. e Roles tab select a role and then click Delete The Confirm role deletion dialog box appears Confirm role deletion x 2 You have selected 1 role for deletion Do you want to proceed B 2 Click OK The role is removed from the roles list NOTE The default built in system roles cannot be deleted or modified Administration User Guide Version 5 4b 54 GeoPro Managing Check in Schedules Check in schedules are often used to ensure the safety of field employees working in remote alone or dangerous circumstances The check in frequency and type of schedule e g at specified times or specified intervals is determined are set by the company policy and will vary from company to company and also depend on the type of work environment Check in schedules allow you to specify times for GeoPro device user check ins It shows the type of schedule whether it is in use and a short description The GeoPro Web Application supports two 2 types of schedules e Intervals set and interval for example every 3 hours when the user must periodically check in e Scheduled Times set specific times of the day when the user must check in Adding a New Check in Schedule To add a new interval check in schedule be 1 On the Configuration gt Check in Schedules tab click Add 2 Inthe Add New Schedule dialog box enter a schedule Name and then select Intervals from the Type drop down Add New schedule
57. e in red italics List View Overview Paging Events If the event list soans multiple pages you can use the page navigation bar the scroll bar moves up and down the event list on the displayed page id 4 Page ilos P PI Displaying events 1 25 of 53 Administration User Guide Version 5 4b 24 GeoPro To view events associated with a GeoPro device user in the list view using a single mouse click select the user in the User List pane The selected user field becomes highlighted in green and the events display in the right pane The following information is provided for each event Selecting Users to View e Emergency mode or Heightened Risk icon is On Off e Time of the event e First Name e Last Name e Service Type e Latitude e Longitude e Altitude m e GPS Valid Group Y Filter Show breadcrumbs during Message Types First name v type match text Apply 2011 02 08 9 from time w to date L9 v None v Current device v select current device ow Clear Time Firstname Lastname ServiceType Latitude Longitude Altitude m GPS Valid Checkin status v select checkin status v Cancel 2011 04 09 11 40 24 GPSm TesterM Tracking 33 049610 96 774026 65 695 yes Device arco Marchetti sent a tracking interval 0 D FullName Current Device 2011 04 09 11 01 37 GPSm TesterM Track 32 910488 96 773298 49 480 no B lt GPSmTesterM Nano REE T Gis te D Lu Parente Messenger ae uia 2011 04 09 10 50 16 GPSm
58. e pages are possible depending on the filter options each page displays up to 25 events Show breadcrumbs during Message Types 2011 02 08 E3 fromtime to date C3 totime w None ka 4h Time Firstname Lastname Servicel ype Latitude Longitude Atitudeim GPS Walid lt gt 2011 04 11 11 48 05 Lu Parente Emergency 43 590048 79 591151 111 140 yes sh Device user Lu Parente denied emergency lt gt 2011 04 11 11 46 51 Lu Parente Emergency 43 590025 79 591218 112 110 yes Device user Lu Parente declared emergency 2011 04 11 11 32 50 Lu Parente Check in 43 569931 79 590908 122 720 yes Device user Lu Parente sent check in message of type Unsolicited CheckinRecened 2011 04 11 11 29 16 Lu Parente Text messaging 43 509953 79 590970 114 400 yes Device user Lu Parente sent a text message Have arrived on site 2011 04 11 11 24 33 Lu Parente Text messaging 43 569923 T9 590951 111 180 yes Device user Lu Parente sent a text message NEGZ 2011 04 11 11 22 27 Lu Parente Text messaging 43 569956 79 590981 109 180 yes Device user Lu Parente sent a text message Am tired Going to bed q 2011 03 16 15 1217 Lu Parente Emergency 413 509840 79 591611 114 790 nmo Device user Lu Parente declared emergency ee ld 4 Page 1of3 P P Displaying events 1 25 of 53 Map Source Microsoft Bing Maps Coordinate System Decimal Degrees W GSE4 Events sent during an emergency have the emergency indicator on the left Events with an inaccurate GPS reading ar
59. ean Sea e S r Wap Source Microsoft Bing Maps Coordinate System Decimal Degrees WWGS34 Use the following actions to navigate and customize the map e If you are using Bing maps you can opt for different views o To view a road and highway map click the Road button o To see an image view photo or satellite of the map click the Aerial button o Toseeacombined road and aerial map click the Hybrid button e To zoom in click the plus button hold the button to zoom in continuously or use the mouse wheel e To zoom out click the minus button hold the button to zoom out continuously or use the mouse wheel e To expand the Map or List View click and drag the line separating the two panes e To expand collapse breadcrumbs click the button attached to a breadcrumb e To move the map place your cursor on the map click and hold the left mouse button and drag the map Creating Bookmarks You can bookmark certain map locations and associated coordinates for quick future reference To add a new bookmark 1 Inthe Map view navigate to a location that you want to bookmark zoom in as needed 2 When you have centered on that location in the Bookmarks area click Add Bookmark 3 Enter a bookmark name and then click Add The bookmark is saved and added to the Bookmarks list You can select it in the list to go directly to the saved location Administration User Guide Version 5 4b 19 GeoPro Table 5 Map fi
60. eate modify or delete check in schedules Response Teams Administrators can create modify or delete members from a response team as well as response teams themselves Roles are created to define a specific group of permissions by selecting the group of application functions that a given role is going to have and assigning a role name These roles are then assigned to individual user accounts within the application to grant those users the associated permissions It is not possible to assign permissions directly to user accounts Administrators can edit existing roles When a role is edited all users assigned to that role have their permissions modified Each user can have only one role assigned to them at any one time Role Rules The following are mandatory rules e Each Tenant must have at least one Administrator Administration User Guide Version 5 4b 51 GeoPro e Tenant Administrators inherit the permissions assigned by GeoPro to the Tenant Administrator role e Tenant Users are assigned roles which inherit permissions associated with those roles e Default roles for each tenant have been defined by GeoPro in the GeoPro Web Application template These default roles are Device User and Tenant Administrator e Tenant Administrators can create new roles within their Tenant e Tenant Administrators cannot edit or delete default roles created by GeoPro There must always be at least one Administrator role defined for e
61. ed of two elements the list of notes with the most recent note at the top and an Add Note button see highlighted are in the figure below Map Check in Emengency 0 Mailbox 5 Log amp Reports Configuration PRR aro OH 00 4 BR ORG Active Emergendes Group Bookmarks Message Types Waypoints Recent history for 1 selected user D FullName Current Device incident Select a bookmark v efe QM None w p Mane w Text Notes B GPSmTesierM Nano Faw Device User Date Tester GPom 2011 04 20 16 31 48 Creaied by Tester GPSm for incident 293 SAR ETA 2 hours Tester GPSm 2011 04 20 16 31 30 Created by Tester GPSm for incident 293 Caled bocal SAR team wil scramble to location po ga ae 4 Richardson wn iy of Talal ita i i EE ele e P i A a cn Map Source Microsof Bing Maps Coordinate System Decimal Degrees MGA Notes are intended to provide context for actions that the GeoPro Web Application Administrator has taken such as calling a Search and Rescue organization or calling the family of the person who is in emergency Notes become a permanent part of the audit record associated with the incident Administration User Guide Version 5 4b 33 GeoPro To add a note to an existing emergency 1 On the Notes tab click Add Note The Add a note dialog box appears Add a note 7 x Save Cancel 2 Type the note in the text field and then click Save The note is added to the top o
62. equired information or select it from drop downs NOTE You must select a Country Code if you enter an SMS number 3 Normally when a user is added the user information is automatically added to the Global Address book To exclude the user information from the Global Address book check the Exclude user record from global address book checkbox NOTE a user excluded from the Global Address book is unavailable to be put into a Response Team 4 Click Save The new user is added to the User List Importing New Users as a Batch To import a batch of new users from a CSV file 4 1 On the Users gt User List tab click Import _ The Add New User Import dialog box appears Add New user import a Role Super Tenant Admin wr CSV File New Users csv 4 Save Cancel 2 Select a Role for the new users from the drop down 3 Click the browse button and navigate to the saved CSV file 4 Click Save The new users are added to the User List The CSV file format contains the fields shown in the figure below separated by commas All column headings must be present All fields must have a value except for OfficePhoneNumber OtherContactNumber or SWSNumber which can have a number null or be blank LoginName Firstname Lastname OfficePhoneNumber OtherContactNumber SMSNumber 4test roadpost com itestfiname itestiname 1234567 7654321 16477065898 Stest roadpost com 2testiname 2testilname 319 null btest roadpost c
63. es active the User List panel on the Map page contains the Check in icon visible alongside the user name and the user has an active schedule listed on the Up coming Check ins User List panel If the user suspends Check in the Suspended Check in icon is visible Managing Emergencies An emergency situation arises when either the device user presses the Emergency button on the GeoPro device or the GeoPro Web Application user selects a device user from the User List and clicks the icon to declare an emergency for the selected user Once an emergency is declared an incident number is assigned by the GeoPro Web Application to all events and messages that occur while the emergency is ongoing All message exchanges with the user who is in emergency mode are displayed on the Recent history tab Workflow notes describing events and actions done by the GeoPro Web Application and any other party are captured on the Notes tab and are a permanent part of the incident record Figure 5 illustrates how the emergency process works from the point of view of the device user and the GeoPro Web Application Administrator Initiate Emergency EE EAT A A Initiation Emergency Confirm Request Emergency f l GeoPro sisii uto location updates Web App Compatible EN Admin Device Text messages ee ar ae Admin Cancel Third party Emergency Emergency Responders Ea Ea Figure 5 Emergency process high level overview
64. f the Notes list Terminating a Declared Emergency To terminate a declared emergency using a GeoPro compatible device the user selects Cancel Emergency on the device For detailed instructions on how to cancel an emergency check the manufacturer supplied user manual From the GeoPro Web Application an Administrator must Close an emergency incident recording the details of the resolution before the emergency is deemed resolved Both active and cancelled emergencies must be closed in order for them to be removed from the emergency map page see Closing an Emergency Handling an Emergency When an emergency is declared the GeoPro Web Application activates the Emergency Tree sends emails SMS messages and creates an emergency breadcrumb on the map displays noting that this is an Unconfirmed Emergency When an emergency is declared using a GeoPro compatible device the GeoPro Web Application sends an acknowledgement to the device requesting the user to confirm the Emergency e f the emergency is confirmed by the device user the GeoPro Web Application informs the Emergency Tree recipients that the emergency is confirmed e f the emergency is cancelled by the device user the GeoPro Web Application informs the Emergency Tree that the emergency is cancelled If an authorized user of the GeoPro Web Application declares an emergency on behalf of an employee with a GeoPro compatible field device when the device receives
65. f the events Figure 7 Report monitoring workflow The Logs amp Reports tab contains these three 3 tabs e Overall Stats e Emergency Incidents e Event Messages Administration User Guide Version 5 4b 41 Overall Statistics Map Check in Emergency 0 Mailbox 0 Log amp Reports Configuration Overall Stats Emergency Incidents Event Messages Emergencies Active open emergencies Cancelled emergencies Check ins Current missed check ins Current escalated check ins Current suspended check ins Tracking 1 Users with tracking on 15 Waypoints Current pending waypoints 0 1 Events 0 Current pending events GeoPro Automatic 68 T 19 The Overall Stats tab provides a snapshot of the current status of users and events The snapshot is taken when the tab is first opened and refreshed according to the auto or manual refresh setting This tab provides a summary of statistical information on these services e Emergencies number of open active cancelled emergencies e Check ins number of current missed escalated and suspended check ins e Tracking number of GeoPro device users with tracking set to ON e Waypoints number of waypoints in the pending state e Events number of events in the pending state Emergency Incidents Map Check in Emergency 0 Mailbox 0 Log amp Reports Configuration Overall Stats Emergency Incidents Event Messages V
66. g a New Role To add a new role 1 On the Configuration gt Roles tab click Add The Add New Role dialog box appears Add New role Role Information Admin Role Name Admin Testi Organization Hierarchy Permissions choose at least one User organization auto enabled with Peer Child organizations Peer organizations _ All organizations Operation Permissions Allow user to put device into emergency state 2 Enter the Admin Role Name 2x Configuration Permissions Config option Add Edit Delete Setup check all clear all Organizations Users Roles Devices Waypoints Address Book Messages Check in Schedules Response Teams Save Cancel 3 Choose at least one of these Organization Hierarchy Permissions to specify tree access e User organization applies to your current organization automatically enabled when you select Peer Organizations e Child organizations applies to organizations belonging to your organization hierarchy e Peer Organizations applies to organizations defined on the same level as your organization e All organizations applies to all organizations defined within the Tenant 4 Optionally under Operation Permissions specify whether this role can put GeoPro Messenger devices into Emergency mode If the checkbox is selected administrators assigned this role can place a user into emergency mode from the GeoPro Web Application Administration User G
67. he selected messages are synchronized with the GeoPro device using the GeoPro Sync application to facilitate routine messaging from the device and saving users the effort of typing the message using the device s on screen keyboard Map Check in Emergency 0 Mailbox 5 Log amp Reports Configuration amp manual n Setup Organizations Roles Check in Schedules Users Address Book MessageBook ResponseTeams Devices Waypoints A x Add Messages 62 Am tired Going to bed A 63 Have arrived on site 64 Ihave reached destination 65 need that persons contact information 66 Need more supplies 67 Spotted caribou at this location 68 Whois closest to me need to send them a message 69 Work complete Headina home y NOTE All messages whether composed or modifications to a predefined message are a maximum of 160 characters long Adding a New Message To add a new predefined message 1 On the Configuration gt Message Book tab click Add The Add New Message dialog box appears Add New Message FIK Message Type message herel Save Cancel 2 Type the message in the text field Administration User Guide Version 5 4b 70 GeoPro 3 Click Save The message is added to the Message Book and made available to GeoPro device users Editing a Message To edit an existing message 1 On the Message Book tab select a message and then click Edit The Edit Existing Message dialog box a
68. ice and Web Application users and non GeoPro users anyone with an email or SMS address The Tenant level Global Address Book is created by e Inserting users in the Add New User dialog box which auto populates the Address Book e AGeoPro Web Application Administrator typing an external address in the Add New Contact dialog box For more information refer to the Managing the Global Address Book section Configuration The Configuration tab consists of functions used by the GeoPro Web Application Administrators to administer the GeoPro Web Application and it contains the following ten 10 tabs e Setup e Organizations e Roles e Check in Schedules e Users e Address Book e Message Book e Response Teams e Devices e Waypoints For more information refer to the GeoPro Web Application Administration section Administration User Guide Version 5 4b 11 GeoPro GeoPro Web Application Monitoring The monitoring tasks of the GeoPro Web Application are performed by designated personnel and include checking for pending waypoints creating bookmarks working with breadcrumbs messages and check ins see Figure 2 This is only a suggested action sequence you can create your own approach to monitoring Normal Access Monitoring Check Pending Waypoints Optional Log in to the Admin Center Select Configuration gt Waypoints Check if any pending waypoints are present Edit Publish Reject pending waypoint
69. iewing 86 emergency incidents Username TesterM GPSm TesterM GPSm TesterM GPSm Parente Lu Parente Lu Shawn Morris GPS 8 LP Test1 GPS 8 LP Test1 Tester10 Tester10 Tester10 Tester10 Other details for emergency incident 293 First Name GPSm GPSm GPSm Incident Last Name TesterM TesterM TesterM Status Unconfirmed device initiated Closed Closed Cancelled Cancelled Closed Closed Closed Closed Closed incident Notes GPSM user was rescued SAR ETA is 2 hours Called local SAR team will scramble to location EP Ada Note Pe Time of incident 2011 04 20 16 41 30 2011 04 20 16 19 46 2011 04 14 13 41 20 2011 04 11 11 46 51 2011 03 16 15 12 17 2010 07 08 09 05 04 2010 06 29 11 02 23 2010 06 17 13 23 07 2010 06 16 10 49 54 2010 06 16 10 48 45 v S Automatic 26 Events for emergency incident 293 Event GeoPro user GPSm Test Server requested devic Received emergency lo Server requested devic Received emergency lo Server requested devic Received emergency lo Server requested devic Received emergency lo Device user GPSm Test GeoPro user GPSm Test Date 2011 04 20 16 38 22 2011 04 20 16 31 46 2011 04 20 16 31 30 Date v 2011 04 20 16 33 22 2011 04 20 16 24 30 2011 04 20 16 24 18 2011 04 20 16 24 03 2011 04 20 16 23 49 2011 04 20 16 23 29 2011 04 20 16 23 13 2011 04 20 16 22 57 2011 04 20 16 22 42 2011 04 20 16 21 59 2011 04 20 16 19 46
70. ist View functions the same way as it does on the Map View Users may be listed by group or without grouping or searched using the search feature The right pane shows the list of events associated with the users displayed in the List View Events are displayed with the most recent at the top and oldest at the bottom but will change depending on which of the column headings is selected To view events associated with multiple users use Shift Ctrl click to select the users Administration User Guide Version 5 4b 25 GeoPro Using Locating Services Locating Services is an umbrella term used to define a group of services that involve location information Tracking The Tracking service is an automated breadcrumb function that can be initiated by a GeoPro Web Application user or the user with a GeoPro compatible device Tracking is off until a device user ora Web Application Administrator turns it on Within the web application the default tracking interval is once every 30 minutes and can be as frequent as once a minute or as infrequent as once a day A GeoPro Web Application user or a device user can turn tracking on or off and can also change the tracking interval NOTE There is no tracking schedule because tracking is a simple on off service with a reporting interval sent as part of the on command when tracking is first turned on A field user with a GeoPro compatible device can also turn tracking off or increase or dec
71. k Up to three filters may be combined in the search Viewing Users in Groups To view the User List organized into groups click Group users into user groups 225 The User List is sorted according to user group assignments There are two system defined groups e Unassigned Devices displays any device not assigned to a user generating traffic e Not assigned to any group displays all users who are not assigned to a group Users assigned to one or more groups show up under the respective group names for example Fire Team Leaders Groups can be defined edited and deleted in the Configuration gt Users window see Managing Device Users Administration User Guide Version 5 4b 14 GeoPro f Ungroup 4 Filter D gt FulName Current Device Group 1 3 Users 2 Sean Coburn Messenger Gerald Karm Messenger gpstesterl g Messenger a 3 Test 2 3 Users B GPSm Tester Nano Wesley Robb Messenger Sean Coburn Messenger 3 Not assigned to any group 7 Users D Lu Parente Messenger Test GPS 6 Messenger E D Jeff Wilson Messenger Heart Beat Messenger se z Filtering User List View To filter users displayed in the User List 1 Click User Filter YF The user filter displays above the User List f Group Filter select filter w Apply select fiter w Clear zelect filter ka Cancel 2 Select up to three 3 filters from the drop downs You can use these filter parameters e First
72. k in by the time the escalation delay period expires the escalation team is alerted and the user s icon changes to heightened risk Scheduled Check in For scheduled events the GeoPro Web Application expects a check in message from a GeoPro device user either at a certain time or at predefined intervals e For check ins at specific times the GeoPro device user is expected to check in as specified within the response window e For check in intervals the GeoPro device user is expected to check in periodically such as every three hours If the user fails to check in during the interval period a reminder is sent If the user checks in before the escalation delay period expires the interval is reset from the time the user checks in NOTE When a GeoPro Messenger is set to Out of Field scheduled check ins are not expected by the GeoPro Web Application When an Administrator selects a user with a Check in schedule and clicks the Disable Check in Schedule icon check ins are no longer expected for that user by the Web Application Unscheduled Check in There are two types of unscheduled check ins e On demand Check in request an Administrator can select a GeoPro device user on the Map or Check in tabs and request a check in e Unsolicited Check in a GeoPro device user selects Check in on the device which then sends the check in message OTA to the GeoPro Web Application The GeoPro Web Application records the mes
73. lter buttons Icon Description de Add a Bookmark on any Map page the Administrator can click Add Bookmark to provide a name and save the location and zoom level of the map Delete a Bookmark on any Map page the Administrator can click Delete Bookmark to remove the bookmarked location and zoom level of the map Using the Message Type Drop down Menu Filter The Message Type drop down menu provides breadcrumb filtering by service type The drop down also allows you to filter breadcrumbs based on state normal or high risk Message Type Mone i Select All Risk m O Normal ie E3 Locate m Messages m amp Tracking M 2 Check in m O other All breadcrumbs are displayed by default If a service type checkbox is selected any breadcrumbs of that service type will display on the map To hide breadcrumbs of a particular service type clear the checkbox Hiding a service type breadcrumb removes the circle shown on the map associated with the unchecked service type breadcrumb as illustrated in the figure below The head crumb the most recent user location cannot be hidden O GA Showing all breadcrumbs Hiding all Tracking breadcrumbs Displaying the Location Report Callout When you place the mouse pointer over a breadcrumb a location report callout displays with information about the device user such as user name location state etc While the callout is open the mouse can move wi
74. members Email ajanjua rp com 2tester2 user com 2tester3 user com 2tester4 user com 2testerS user com 2tester6 user com MobileNumber GeoPro Address ajanjua rp geopro 2tester2 user pinp 2tester3 user pinp 2tester4 user pinp 2testerS user pinp 2tester6 user pinp A v To remove items drag and drop to Available team members Email ittest roadpost com hnarula roadpost 2 Make changes to the team information or membership 3 Click Save MobileNumber GeoPro Address ittest roadpost geo hnarula roadpost Save Cancel NOTE You cannot save an empty Response Team dialog box To delete a response team you must click Delete Deleting a Response Team To delete a response team Pr 1 On the Response Team tab select a team and then click Delete The Confirm response team deletion dialog box appears Confirm response team deletion gt You have selected 1 response team for deletion Do you want to proceed j 2 Click OK The response team is removed from the list NOTE You cannot delete a response team that has users assigned to it Use the Assign Response Teams to Users dialog box on the User tab to first assign a different response team and then delete the team You cannot delete the Default Response Team Administration User Guide Version 5 4b 73 GeoPro Glossary Term Definition Administrator This is a GeoPro Web Application
75. mergency Team w save Cancel e 2 Select escalation and emergency response teams from the drop downs 3 Click Save The new assignment takes effect and the information on the User List tab is updated Reactivating a User A deactivated user can be reactivated to reactivate a user 1 On the Users gt User List tab select the user to be reactivated and click Reactivate lt The Confirm user reactivate confirmation box appears Confirm user reactivate x o You have selected 1 user for reactivate Do you want to proceed OK Cancel 2 Click OK to confirm The user s Activation Status changes to Active Adding a New User To add a new GeoPro user e 1 On the Users gt User List tab click Add The Add New User dialog box appears Add New user x User information Assignments First Name UserFirstname Device 300034013606540 v Last Name UserLastname Emergency Default response team v Escalation Email Login user email com Check In Default response team v Organization Org 1 v Escalation Role 5 T t Admi Check In No schedule assigned ne ole uper Tenan min v Schedule Time zone GMT 05 00 Eastern Time US amp Canada v Exclude user record from global address book Contact information Office number Other contact GeoPro address SMS number Canada 1 v 905 555 1212 Save Cancel Administration User Guide Version 5 4b 59 GeoPro 2 Enter all r
76. moved once the device user responds to the On demand Check in Check in Suspended icon indicates device users who have a suspended Check in While a Check in is suspended missed check ins do not result in heightened risk for the user and do not activate the user s Escalation Team Locate User Pending icon displays when the GeoPro Web Application Administrator initiates a Locate User action and until the user s device responds with a location update Once a response is received the icon is cleared Administration User Guide Version 5 4b 13 GeoPro Tracking Active icon displays for users who have tracking turned ON This icon appears once at least one tracking breadcrumb is received by the GeoPro Web Application Tracking Activation Pending icon displays when the GeoPro Web Application Administrator selects a user from the User List and invokes the Tracking action It displays until the GeoPro Web Application receives the first tracking breadcrumb from the device Once received the display changes to the Tracking Active icon In addition to scheduled check in or tracking intervals it is possible from the GeoPro Web Application to request an on demand check in turn on tracking or set a new interval and to request a location update from a user s device If aGeoPro Web Application Administrator selects a user from the User List and requests an on demand check in tracking interval or location update the indi
77. mum of 160 characters can be sent at one time Administration User Guide Version 5 4b 16 GeoPro Description Message User Response Team select a user from the User List and click this button to send the user s emergency or escalation response team a message A maximum of 160 characters can be sent at one time Center User on Map once a user is selected on the User List clicking this icon centers the user on the map making it easier to find the user and to zoom in or out on the map while keeping the user s breadcrumbs centered Enable Check in Schedule icon initiates a Check in Schedule so that it takes effect Disable Check in Schedule icon cancels a Check in Schedule so that it no longer takes R effect Refresh Screen this button is associated with either Manual or Automatic refresh options Click the button to force a refresh or click the drop down to select either Manual or Automatic refresh option For Automatic refresh the refresh interval is set in Device Manager under the Profile tab Using the Map View When you log in to the GeoPro Web Application the map view default displays devices located on a specific map area as breadcrumb icons based on the most recent GPS readings Since the map display defaults to a 24 hour window if there are no breadcrumbs visible adjust the date range In addition to tabs the general layout displays a central map area that provide
78. n Figure 3 Time t Time t 1 Figure 3 A headcrumb icon changes shape to a regular breadcrumb at t 1 when a GeoPro device user has moved to another location The device icon represents the service used to create the breadcrumb that is check in or locate will have different icons The largest breadcrumb is the most recent one and it indicates the last message received from the device and contains expand and collapse indicators Regardless of the service type that generated a breadcrumb each user s breadcrumbs are linked each showing the map icon for its service type See Table 7 for a description of the service type map icons NOTE When you mouse over any breadcrumb location report details appear in the callout To reduce visual clutter you can select only the services you want to view and collapse the breadcrumbs of GeoPro Messenger users The plus and minus icon toggles to expand or collapse all destination breadcrumbs Administration User Guide Version 5 4b 22 GeoPro The number of breadcrumbs visible at any time depends on the zoom scale breadcrumb density time frame and whether breadcrumbs are expanded or collapsed Moving scrolling the map or zooming in and out will bring other user breadcrumbs within view To center a selected user on the map click Center User on Map Centering a user on the map makes it easier to find the user and to zoom in or out on the map while keeping the user s b
79. n EE EAE E EO 64 rens a aLa E e E E E E A E A E APE AE E EE E E E E ET 65 WV AV DONE E ETO E aae E E E EA EE E A 67 Managing the Global Address Book cccsssccccssecccsececenececeeseeceesececeaneceseeceseeaecesescesagaees 68 Adding a NEW External Contact wicccnccersavedecswsanediaaevaeesanedesastaccansansodesdessaeatanadandantoalenanisoedausiaeawanashndaseaiianinmaneeeal 68 Editing Contact INTORMAU ON soea EE E 69 Delene ar COn aC es E EEE E EE EE E RE 69 Managing Predefined MeSSAageS ccccsssscccssseccessececensceceeseceeeececsuecessueecesseeeesegecessuecessenees 70 Administration User Guide Version 5 4b 2 GeoPro Adding a New Message ssseresssseressreceressrecressreresssrerosssrerosssecesssreecessererosssrerossseereseseresssrerossssrerossseescesssreee 70 Eine a Me SACS arenan EE S SE 71 TE CI VCS SA a E E E AA 71 Managing Response Teams ccsccsecseccsecsecnscceccsecseccuecsececcsetseceuccseceueeseseecesetseceusesesecestees 71 Adding a New Response TeaM taste cease sevens cto phcreite ava eaters acne E Savas eoteat 72 Editing Response Team INfOrmatiOn cccssssecccccssseccccceseccceceesecccssaeseceeeeseeueceessueseceesseaaecesssuaaeceesesaeeeeeees 72 PCIe tie a Response Vai cent cc ceecnctaqvscsascensartuscoasceracconswcaneeseasesacaceavteenoerscinsaeaaetarsiecachentosden causes arsearaceensnectes 73 GOSS ANY octets cedin E O E E E 74 Administration User Guide Version 5 4b 3 GeoPro
80. n the Waypoints tab The Administrator can reject edit or publish pending waypoints Rejecting a waypoint sends it back to the person who created it The Administrator can edit the name description and category of the waypoint and Publish it making it available to all users in the Tenant enterprise under the Waypoint drop down menu on the map screens For details refer to the Managing Waypoints section Managing Check ins The GeoPro Web Application enables check in rules to be established for GeoPro device users Check ins can be unscheduled on demand or unsolicited scheduled at specific times for example 9 a m 5 p m or scheduled on an interval basis for example every 3 hours These rules are configured by the GeoPro Web Application Administrator GeoPro device users with Check in schedules enabled are automatically reminded to check in if they have missed a check in according to their predefined schedule On the Check in tab you can see the location and status of employees with scheduled check ins on the map The GeoPro device user list on the left is divided into an upper pane that shows the employees with upcoming check ins and a lower pane that shows which employees have an overdue check in but have not caused an escalation Map Check in Emergency 0 Mailbox 1 Log amp Reports Configuration S PE OA 5 OH FOO UR OBE ABQ Upcoming check ins t Group Filter Bookmarks Show breadcrumbs during D
81. necuneaceaceeaeedt 33 TES mie Ha Declared Fe IGT CINCY ore cecericcsasaccctcarsdecmccucacsnansossasaccebeanenecne soetaszocbercesieacbseyatecnsausaecnecavaumeae acid 34 Handling an Emer CIN CV sacectaiscsse siccaincesaeinesictee samesae r a E a A a 34 Closing an MONS SNC Vo cae cersserrcnc am ienn e EAE E EE E EEO N 34 Declaring a Heightened Risk ness ce vctosrap cats ces se ganteneesan sacs ndangee donee sauthaneean vaca ndvawoar dons arnau dep oaeannnsseeenebentovaanenudersoarte 35 Cancelling a HEISNTENE RISK sisccecesarsccccssccsaccassrsassededennsseccesincanseaversanucdadsacereciseassasdesersunoesdeinasasedssatscgaissusenseass 35 Administration User Guide Version 5 4b 1 GeoPro SIV Text TVS Ss cee esrccrg nrs nr certs NE E sein EENE TE EE R EETA EEE 36 IVS ST a SO E E E E A TA E E A A E E A A N 36 Messaging a User Response TeamM sssssssssssesressesseesressresrrsresseosresresresseesresrrsresseoseresresreereoseeseesreeresseeseese 36 using ihe IV ANDO sscstaseivosaestnapiossaduts eareaingenqreseinwacsaienareasaaie aus dants ees NE ENNA ES EER a as aiin 37 WONNE WENE INDO ea E A E 38 Working with Sent Me SSages cssscccccccsssseccccsesseccccaessccecsesaeeceesseaseceeesaeseceseseuanseeeessensecessueaseeessagaeeesessaa ss 40 Viewing Logs and RGIS OI S cessor rosea Ants ances cataainan de saeneade sanicenatoaeaears nto seadeceseseadeaaiaeneadnoseavaoeaest 41 Overall SEACISUCS nioni E Ea a dente need sauctonees tuner sessesentandien
82. ntPending GPSm TesterM Example Org 300034013016300 Active Unassigned 300034013606540 Active Unassigned 300234010522480 Active Unassigned z Editing Device Information ting D Inf t To edit GeoPro device information 1 On the Configuration gt Devices tab select a device and then click Edit The Edit Existing Device dialog box appears Edit Existing Device 31X Assigned User Lu Parente v Organization Example Org Device Type Messenger IMEI 300034013612470 Firmware 1 0 0n8r37 2 001 Network Status Active Activation Date 2010 05 14 Deactivation Date Synchronized yes Last Sync Date 2011 04 11 Assignment Status Assigned Save Cancel NOTE The only information you can change is the user assigned to the device 2 Select a different Assigned User from the drop down Only users who do not currently have a device assigned appear in the drop down 3 Click Save Managing Waypoints The Waypoints service is an on demand service that differs from breadcrumbs because waypoints are permanent as an overlay on the GeoPro Web Application map Waypoints have different icons depending on the type for example a cave or shelter When a field user creates a waypoint using a Administration User Guide Version 5 4b 64 GeoPro GeoPro compatible device it can be uploaded either over the air OTA or through GeoPro Sync The key information contained in a waypoint includes e Name e Description e Category e Loc
83. number of new text messages shown in parentheses Map Check in Emergency 0 Mailbox 3 Log amp Reports Configuration When you click the Mailbox tab and open the mailbox the messages are considered read so the number in parentheses changes to zero 0 Wap Check in Emergency 0 Mailbox 0 Log amp Reports Configuration The Mailbox consists of two tabs Inbox and Sent Administration User Guide Version 5 4b 37 GeoPro Map Check in Emergency 0 Mailbox 0 Log amp Reports Configuration Automatic 43 Inbox Sent a oY E Fitotime iv he as x a ane Compose Reply Forward View Delete From Message Received Lu Parente B21 930 Test Message 2010 04 08 12 57 35 GPSm TesterM Msg to MM s device from MM at portal 2010 04 08 13 00 45 Lu Parente GeoPro OK 2010 04 09 11 02 04 Lu Parente GeoPro AAAAAA 2010 04 09 14 10 34 Unassigned Device AAAAAA 2010 04 09 14 15 56 Lu Parente GeoPro QWERTY 2010 04 12 14 40 03 GPSm TesterM how is the device operating Seems like it is working Shall move it ove 2010 04 13 17 03 16 GPSm TesterM GeoPro Yespleasedo 2010 04 13 19 45 42 GPSm TesterM GeoPro U should c what i hfad 2 do 2010 04 13 19 56 32 GPSm TesterM So I m replying to a message to me from Me that means that you are 2010 04 14 03 00 56 GPSm TesterM look forward to the rundown on what you had to do Will call Wed morn 2010 04 14 03 01 40 GPSm Tester GeoPro tisi 2010 04 14 09 23 28 v Th
84. om Stestiname Stestinarme 911 null null NOTE The Country Code must prefix the SMS number If it does not you will need to edit the user to add the Country Code after importing For North American phone numbers a one 1 must be at the beginning of the SMS number Editing User Information To edit existing user information 1 On the Users gt User List tab select a user and then click Edit The Edit Existing User dialog box appears Administration User Guide Version 5 4b 60 GeoPro Edit Existing user 2X User information Assignments First Name 3test First name Device No device assigned v Last Name 3test Last name Emergency Default response team v Escalation Email Login 3test roadpost net Check In Default response team v Organization Example Org v Escalation Role rp internal device user v Check In No schedule assigned zi 4 Schedule Time zone GMT 05 00 Eastern Time US amp Canada v C Exclude user record from global address book Contact information Office number Other contact GeoPro address 3test roadpost geopro SMS number Select a country code v Area code and Phone number Save Cancel 2 Make changes to the user information 3 To exclude the user information from the Global Address book check the Exclude user record from global address book checkbox If as part of editing an existing user the user is to be excluded from the Global Address book but the user
85. on becomes inactive once the message is greater than 160 characters 3 Click Send The message appears on the Sent tab in your Mailbox Messaging a User Response Team To send a quick message to a response team regarding specific users Administration User Guide Version 5 4b 36 GeoPro 1 Select a user from the User List and click Message User Response Team The Send message to response team dialog box appears Send message to response team 7 x Send message to Response Team of 3 selected users Type message text here send Cancel 2 Type your message in the text field 3 Click Send The message is delivered to the relevant response team s The following is an example of a declared emergency message Emergency declared by device user ajk 3 Reply Reply all Forward Add to calendar Delete Print Pre Jext B From noreply geoprosolutions com mailto noreply geoprosolutions com Sent Monday April 26 2010 7 45 AM To ResponseTeam Userl0 Subject Emergency declared by device user User Test User triggered emergency Click on the link to see the last location or send a message to the device user http 10 0 0 109 TextMessage Index lat 33 191916666666666666666666667 amp lon 96 7107916666666066666666066067 amp alt 217 1500 amp did 1040 amp imei 300034013017300 amp adr testuser company com 111 Using the Mailbox The Mailbox tab on the Main tab bar appears with the
86. out the recipient having to log in to the GeoPro Web Application For email recipients clicking the link in the email displays a map with the device user s location marked The message if any that was sent with the See Me breadcrumb displays in the body of the email NOTE The link shows the device user on a map independent of the GeoPro Web Application For the GeoPro Web Application Administrator the See Me displays in the Map View as a breadcrumb and in the List View as an event Waypoints A waypoint can be created by users with a GeoPro compatible dev ice that supports waypoint functionality Waypoints are visible on a GeoPro Web Application window and available to device users Waypoints can be uploaded from a GeoPro device over the air OTA or through the synchronization process using the GeoPro Sync client For more information on the GeoPro Sync client refer to the GeoPro Sync Client User Guide Administration User Guide Version 5 4b 27 GeoPro When a device user uploads a waypoint OTA the waypoint appears in the GeoPro Web Application Administrator s list of waypoints under the Configuration gt Waypoints tab as Pending If the device user synchronizes the waypoints they appear in the user s Device Manager under Waypoints In the latter case the user can edit the waypoints and select waypoints to Propose for publication Proposed waypoints are submitted to the Administrator and appear as Pending o
87. ovided for each event in the CSV file Administration User Guide Version 5 4b 43 Time the time the event occurred First Name GeoPro Messenger user s first name Last Name GeoPro Messenger user s last name Device IMEI GeoPro Messenger unique identification number Service Type the service that initiated the event GeoPro Direction indicates how the event was initiated from the Web App to the device or from the device to the Web App Incident applicable only to emergency related events Latit ude Longitude Altitude m Speed km h GPS Valid indicates whether the GPS reading was calculated to be reliable valid Information type of message message text To export event messages to a CSV file 1 Onthe Logs amp Reports gt Event Messages tab click Export 2 Select whether to Open or Save the report file csv 3 Click OK J J Time First Name Last Name IMEI 4 17 2011 16 29 Remote 1 Tester elit 41142011 15 14 Remote t Tester 300 4 14 2011 14 43 Remote 1 Tester 0 4 14 2011 14 14 Remote 1 Tester giri 442011 11 14 Remote t Tester 3000 4 14 2011 10 45 Remote 1 Tester W0 4142011 8 43 Remote Tester 20 4 14 2011 8 39 Remote t Tester Lit 4 14 2011 8 14 Remote t Tester 3000 442011 7 45 Remote Tester W Export If you choose to Save the file you are prompted for a folder and the default filename is GeoPro EventsReport csv If you choose to Open the fil
88. p Source Microsoft Bing Maps Coordinate System Decimal Degrees WOSE4 Bookmarks List Bookmarks let you quickly access saved geographical locations on the map including the precise position and map zoom level Bookmarks Select a bookmark w i SE Usage Period Calendars Click on to open the usage calendar Usage period enables you to filter the device usage for the selected user Select from and to dates and optionally time period The map view displays only information relevant for the specified period Show breadcrumbs during 2011 04 20 E from time w to date E to time v Waypoints List The Waypoints list contains waypoints created by GeoPro device users Select a specific waypoint for example airport or conservation area or specify to show all defined waypoints The waypoints display on the map using predefined icons When you mouse over a waypoint a callout displays information including description category creator s name and the date of creation Waypoints Mone Ww Administration User Guide Version 5 4b 18 GeoPro Bookmarks show breadcrumbs during Message Types Waypoints Map Basics t Aate w None None w I i EL B lt fd F Pe ma a h fic o Ca ol I lt LL Le Switch Map Filter the Breadcrumbs aT Late iD rie UNITED STATES Expand Collapse breadcrumbs THE BAHAMAS CUBA DOM T REP POWERED By i HONDURAS Caribb
89. pe a resolution description in the text field You can also unassign the device by selecting the checkbox to make it available to other users Click Save The emergency is closed with a resolution description and the response team is notified The user is removed from the User List on the Emergency tab to the Map or List View tabs and subsequent breadcrumb icons return to normal O in Map view Declaring a Heightened Risk To declare a heightened risk state 1 2 On the Map tab select a user from the User List Click Declare Heightened Risk on the Action bar The Initiate Heightened Risk dialog box appears Initiate Heightened Risk x Place 1 selected user into heightened risk mode Y i Yes No i E Click Yes The user appears with a Heightened Risk icon in the User List and the breadcrumb icons change to Heightened Risk L Cancelling a Heightened Risk To cancel a heightened risk state 1 2 On the Map tab select a user in Heightened Risk state from the User List Click Close Heightened Risk The Cancel heightened risk dialog box appears Administration User Guide Version 5 4b 35 GeoPro Cancel heightened risk s i Cancel heightened risk for 1 selected user YEs No 3 Click Yes The heightened risk state is cancelled and the breadcrumb icons return to normal O in Map view Using Text Messaging Field users with a GeoPro
90. ppears Edit Existing Message 7 x Message Type message text here edited Save Cancel 2 Make changes to the message text 3 Click Save Deleting a Message To delete a message xX 1 On the Message Book tab select a message and then click Delete The Confirm message deletion dialog box appears Confirm message deletion x You have selected 1 message for deletion Do you want to proceed i amp ak Cance 2 Click OK The message is removed from the Message Book Managing Response Teams When a Tenant is first created the Super Admin is automatically assigned to the Default Response Team and the Default Response Team is automatically assigned to all users who are subsequently added to the Tenant This ensures that at least one person is notified in the event that an emergency or heightened risk situation occurs Once users are added to the Tenant and external contacts are added to the Global Address Book you need to revisit the Response Teams tab and modify the response team and if needed create additional response teams NOTE If you create additional response teams you have to go back to each user who needs the new response team and explicitly assign the new response team to them If you don t the users will continue to have the Default Response Team as the emergency and escalation response teams Use the Response Team tab to create new teams and edit or delete existing teams Once
91. r organization for example from Org 1 to Org 1a and your Role permissions do not let you see All Organizations you will no longer be able to access the same organizations users and devices as you did before and you will not be able to move yourself back up to the previous level Deleting an Organization Before deleting an organization you must first reassign all active members to another organization You cannot delete an organization containing active users To reassign an active user to another organization _ I 1 On the Users tab select the user you want to reassign and click Edit The Edit Existing User dialog box appears Edit Gdsting user x User information Assignments First Name gpstester1 Device 300034013014310 i Last Name gpstesterl Emergency Default response team v Escalation Email Login apstester1 gmail com Check In Default response team v Organization Example Org v Escalation Role Example Org Check In No schedule assigned v Schedule ai Org 1 Time zone Org la Org 1b Org 2 Contact informatic Org 2a Office number Org 2b Org 3 Other contact Org 4 GeoPro address gpstester1 gmail geopro SMS number Select a country code v Save Cancel 2 From the Organizations list select an organization other than the one you want to delete 3 Click Save For more information on working with users refer to the Managing Device Users section To delete an organization X
92. readcrumbs in a central view Map View User States The GeoPro device users appear in one of three states on the GeoPro Web Application Admin Center map e Emergency state represented by a red diamond icon Q e Heightened Risk state represented by an orange square icon E e Normal state represented by a circle O The map icons showing user state are described in Table 6 Table 6 Map user state head crumbs Description Emergency this style breadcrumb is generated during an emergency Several such breadcrumbs may be generated until the emergency is closed or cancelled Emergency hover over the emergency breadcrumb displays a shadow and turns yellow when the mouse cursor hovers over a user name in the User List Normal this style breadcrumb is generated for normal conditions that are not a service specific event Normal hover over the normal breadcrumb displays a shadow and turns yellow when the mouse cursor hovers over a user name in the User List Heightened Risk this style breadcrumb is generated when a user is in heightened risk Several such breadcrumbs may be generated until the user is removed from heightened risk level by the GeoPro Web Application Administrator Heightened Risk hover over the heightened risk breadcrumb displays a shadow and turns yellow when the mouse cursor hovers over a user name in the User List Map View User Services Each GeoPro service has an associated i
93. rease the tracking interval at any time The specific device user guide should be consulted for more detail on tracking and setting the tracking interval from the device As tracking is an automatic device action when tracking is turned off or the interval is changed by a device user a breadcrumb is sent to the GeoPro Web Application However there is no alerting message sent to the GeoPro Web Application Administrator or assigned escalation team To initiate tracking from the GeoPro Web Application 1 Onthe Map or Check in tab select a user in the User List 2 Click Track user on the Action bar The Initiate Tracking dialog box appears Initiate Tracking 7x Initiate tracking on 1 selected user 30 min oe Initiate Cancel 3 Select a tracking interval from the drop down list from 1 minute to 1 day 4 Click Initiate The selected user displays a Tracking Activation Pending icon in the Tracking column until the GeoPro Web Application receives the first tracking breadcrumb from the GeoPro device Once received the display changes to the Tracking Active icon The Tracking Activation Pending icon is visible until e The device sends a tracking breadcrumb e Five days expire e The device goes into Emergency mode NOTE You cannot send another Tracking Activation request to the same GeoPro device user while the Tracking Activation pending icon is visible Administration User Guide Version 5 4b 26
94. ro Web Application user or it is cancelled by the device user Even emergencies cancelled by the device user must be closed by the GeoPro Web Application user Closing an emergency is similar to closing a trouble ticket it provides an auditable description of how the emergency was resolved The GeoPro Web Application Administrator configures the Emergency state escalation process by specifying the escalation rules to trigger and manage the emergency All messages and text messages exchanged during an Emergency state with the device in emergency mode contain the GPS data and are preserved by the GeoPro Web Application For more information refer to the Managing Emergencies section Check in The Check in service allows an organization to monitor the safety and location of remote workers through an automated or manual tracking and escalation process that is based on rules defined by administrators in the GeoPro Web Application The Check in service differs from Tracking Locate or See Me services as check ins can be scheduled or unscheduled from the GeoPro Web Application Admin Center and require the device user to make an explicit manual response to acknowledge a check in request GeoPro Messenger users can also temporarily suspend a check in schedule from their device For users with a Check in Schedule using other GeoPro compatible devices the Admin must use the Enable Check in Schedule icon to enable an assigned check in schedule and mu
95. rumbs see Working with Breadcrumbs Full Name AA GPSmM A E Test GPS 1 ID B D Lu Parente a W Ludovico Fa Test GPS B Gerald Karm Test GPS 8 Group Filter Nano Wessenger Wessenger Nano Messenger Messenger Messenger Current Device g For a description of User List icons refer to Table 1 Table 1 User List information icons Description Identifier contains the letter or letters that identify each user on the map Clicking on the icon sorts the User List alphabetically by the identifying letter Emergency icon the column under this icon will contain the emergency icon for users who are in Emergency Mode For users who are in Heightened Risk the column shows the Heightened Risk icon H Clicking on this column sorts the users by Emergency and Heightened Risk Check in Assigned but not enabled this icon is found in the Check in column of the User List status It indicates that the user has a Check in schedule assigned but the schedule is not currently active To activate it click the Enable Check in Schedule icon Ge Check in icon indicates users who have a Check in schedule assigned Clicking on this column sorts the users by who have a Check in schedule assigned On demand Check in Pending icon indicates users who have an On demand Check in issued by the GeoPro Web Application Administrator The pending icon is re
96. ry deletion dialog box appears Confirm waypoint category deletion You have selected 1 waypoint category for deletion Do you want to sf proceed Click OK The selected waypoint category is removed from the list x pelete The Confirm The global address book automatically contains all GeoPro users for your enterprise Use the Address Book tab to add additional contacts such as external people who are not GeoPro users for example external First Responders Setup U247 U248 U249 U250 U251 U252 U253 U254 U255 U256 U257 U258 L Tester First Name Wesley Organizations Roles 3 Company Contact 87 contacts U247 U248 U249 U250 U251 U252 U253 U254 U255 U256 U257 U258 Robb 3 Company External Contact 2 contacts P External Check in Schedules Last Name Organization Example Org Example Org Example Org Example Org Example Org Example Org Example Org Example Org Example Org Example Org Example Org Example Org Example Org Users Address Book Message Book Email Address u247 user com u248 user com u249 user com u250 user com u251 user com u252 user com u253 user com u254 user com u255 user com u256 user com u257 user com u2538 user com wrobb roadpost com Ilparente gqmail com externaltester gmai Adding a New External Contact To add a new external contact 1 On the Configuration gt Address Book tab click Add appears
97. s Normal Monitoring Log into the Admin Center Map View is the default view If refresh rate is set to Manual periodically click on it to refresh the information Select the date range for viewing breadcrumbs OPTIONAL actions from the Map or List Views Define and save a bookmark Select an area on the map Set the desired zoom level Click add and type a name then save Use checkboxes at the bottom of the map to hide show service type breadcrumbs Select a user from the User List and perform an action e g a Locate request Select Message Box gt Inbox Select date range for messages to view Compose a message view delete reply forward a message Select Message Box gt Sent Select date range for messages to view forward view or delete a message Select Check in View upcoming check ins Click Overdue Check ins at the bottom of User List to display the list Figure 2 Normal monitoring access workflow Administration User Guide Version 5 4b 12 GeoPro Working with the User List The User List in the left pane of the Application Admin Center provides the names of GeoPro device users and the device type currently assigned as well as associated status and service type information In the figure below all are assigned GeoPro Messenger devices Selecting a user from the list and specifying a usage period displays the user s movement on the map in the right pane as a collection of breadc
98. s and then click the mt button A new password will be sent to your email Main Window The main window is defined by the GeoPro Web Application Administrator when setting up role profiles Administrators log in directly to the Admin Center and have the option to switch to Device Manager The name of the logged in user displays in the upper left corner The map seen upon log in depends on the corporate map selection There are eight maps available as illustrated below Administration User Guide Version 5 4b 5 World Street Map k FE jitia 2 p 7 Ari x World Topo Map World Terrain Base The desired map is chosen from the Configuration gt Setup screen described in the Configuration Setup section Once a map is selected everyone who logs on to the GeoPro Web Application will see the map Throughout this document the Bing World Map will be used for illustration purposes Administration User Guide Version 5 4b 6 GeoPro a S ia Refresh Control Pence Manager LEJR HEIR GeoPro Main Tab Bar Action Bar View Tab Bar Ea i Marco Marchetti oe sen eee F ae Timezone GMT 06 00 Central Time US amp Canada Central Daylight Time Map Check in Emergency 0 itiibox 5 Log amp Reports Conijuration A G automatic 00 ono gt F 0O oD GE GR Qg dh map view List view Group Filter Bookmarks Show breadcrumbs during Message Types Waypoints FullName Current Device F i deski
99. s the focal function for this tab Secondary administrative functions such as password management user profile or device management are available under the Configuration tab Map View Overview In the GeoPro Web Application main window you can select to view either the map Map View tab or a listing of all your events List View tab The Map View displays a map of the world and allows you to track and locate your GeoPro users The map which displays is based on the map source selected by an Administrator Icons representing electronic tracking breadcrumbs on the map area are based on the most recent GPS readings The breadcrumbs that appear on the map default from yesterday to today but can be modified using the Show breadcrumbs during calendars and time selectors E Administration User Guide Version 5 4b 17 GeoPro Bookmarks Show breadcrumbs during Message Types Waypoints Select a bookmar Jw x 2011 04 20 EJ from time to date EA to time None w None w peee s 4 i Nonwegian a Py aed Siberiagy Ei Worth t cea Enrop i ea Hy Beri i es da wA i 4 See A Black Mediterranean inch fe de fri POG i cir FS i ok i E E Seg F gees f a hy E E aif mirn an hy E A ere N r ap ie Saharas a aS its a i w Nubia o T ie 4 m Arava Bay of ind Sea Sengal 1 al m odie O Apa 9 Atlantic jai POWERED EY Sedih America Pi pi esri Ma
100. saecabeneedsaaentenias 42 PTT CY UIC LIN a E E E AA E EE eateeaiunoacees 42 ALEE S 21 CS O PE AE O A AESA EEEE ATT 43 GeoPro Web Application Administration cccscsccscsccsccsccccsccsceccecccceccececcsccececcsceccescsceces 45 cUm nE T ea E E EE EE OOA 46 Soa ANE E U o PEE T ET A E AE T E A E ETT 46 Managing Organizations ccsccusvesccscnaneetwassnssaaiowsasdusaasseadwecsananconaeushdsesataaescaedenenssmapbeosnerteceaatens 46 Adding a New Organization siscsncavsadcncesndacnansasdennattansnwaaedanssanvamoapsaeemmdtosmnoade qnsnnsaboatenandiamednentewnssavantatiouvansesasaneae 47 Editing Organization N OrmatiOM ssccesssesacceusasasionssansteeeonssinnontbarGalensnan E E R E EE RA R 48 Deleting an OrganizatiO s osessssssnnsrdse oireena nie NEON NENE EARANN EEEE EA EAEEREN a EARR OES ENERE 49 PVT AVN UNS TROVE eer EE E TE E E 50 Role and Permissions OvervieW ssses ssssserssssrersssssreresssrrrosssreresserersssrerrrosserersssreresssreressereroessseeresseeeeesseeee 50 Adding A NEw ROIG crores E a E E AES 53 ENE IROG ae a T E E E E 54 Derine a RO aE E E E E OAE EEE AEN A E EEA 54 Managing Checkin Schedules inne ccscnacesencateverensssacacssanaeacheseasdenesstonsarssededensncnadeastuaracesuauansceeees 55 Adding a New Check in SCHECUIE cscccccccesssecceceeseccecsesseeccceeseceeesseaueceesssaneceseseaseceessaaaeceessauaneceessagasses 55 Edine a Checkin S61 CNN serorei aN EEE E 56 Deleting a Check in SCHECUIE cceccese
101. sage as an unsolicited Check in message and displays the check in breadcrumb on the Map Administration User Guide Version 5 4b 29 GeoPro GeoPro Messenger users can suspend their check in schedule for up to 8 hours for example to sleep without having to set field status to out or power off the device If a GeoPro Messenger user sets Suspend Check in to ON no Check in reminder message or On demand Check in message is sent to the device user for the duration of the Check in suspension and the GeoPro Web Application user is informed of the status and is prevented from executing an On demand Check in request In this case to see the device user s location on the map the GeoPro Web Application user is expected to initiate the Locate command on the device user When the Check in suspension period is up the device becomes eligible to receive Check in reminder messages and On demand Check in messages To request a user check in 1 On the Map or Check in tab select a user in the User List 2 Click Request On Demand Check in on the Action bar The Check in request confirmation dialog box appears Check in request confirmation A Send 1 selected user a check in request W Yes No 3 Click Yes Until the on demand check in request is answered by the device user the On demand Check in Pending icon is visible in the Check in column of the User List and the GeoPro Web Application user
102. sions Options while configuration permissions define access to specific functions Each function within the GeoPro Web Application has a permission associated with it for example assigning a device managing the global address book or creating a check in schedule For a complete list of configuration permissions refer to Table 9 When a user is created various permissions are assigned to that user account allowing them to access the associated application function s Organization Hierarchy Permissions choose at least one E User organization auto enabled with Peer E Child organizations E Peer organizations E All organizations Table 8 Organization hierarchy permissions Permission Description User Organization Administrators can manage users and GeoPro Messenger devices only in the auto enabled with same organization as the Administrator user When Peer Organizations is Peer selected User organization is automatically selected as well Child Organization Administrators can manage users and devices belonging to organizations lower in the hierarchy than the Administrator user s organization Peer Organization Administrators can manage users and devices in the same organization as the Administrator user and can also manage users and devices of peer same level organizations All Organizations Administrators can manage users and devices in any organization within the Tenant Administration User Gui
103. st Publishing a Waypoint To publish a proposed waypoint 1 On the Waypoint List tab select a pending waypoint and click Publish The Confirm waypoint publishing dialog box appears Confirm waypoint publishing x o You have selected 1 waypoint for publishing Do you want to proceed OK Cancel 2 Click OK The waypoint is published and added to the public list Editing Waypoint Information To edit existing waypoint information 1 On the Waypoint List tab select a waypoint and then click Edit The Edit Existing Waypoint dialog box appears Edit Existing Waypoint Fa Waypoint information Waypoint Name Food Cache Waypoint Food Cache Description Waypoint Diner w Category Status Public Location Latitude 49 717933 Longitude 78 16655 Altitude 0 Waypoint Creator Testerl Testeri Creation Date 2010 03 31 Save Cancel 2 Make changes to the waypoint information 3 Click Save Administration User Guide Version 5 4b 66 Waypoint Categories GeoPro Waypoints are organized in predefined categories to make administration more effective There is a set of default waypoint categories supplied with the GeoPro Web Application which you can edit or delete and you can also create additional custom categories Setup Organizations Roles Check in Schedules Users Address Book MessageBook ResponseTeams Devices Waypoints Waypoint List Waypoint
104. st use the Disable Check in Schedule icon to disable the schedule For more information refer to the Managing Check ins section Messaging Users with GeoPro compatible devices can send free form or predefined text messages to an email address SMS address GeoPro address or the GeoPro Web Application Users with GeoPro compatible field devices can communicate with one another via their GeoPro addresses and can also receive text messages either directly or as reply from an email address SMS address or another GeoPro compatible device user For more information refer to the Using Text Messaging section Administration User Guide Version 5 4b 9 GeoPro Locating Services This is an umbrella term used to define a group of services that involve location information The Tracking service is an automated event which involves a breadcrumb reporting interval defined either on the GeoPro compatible device or the GeoPro web application It is assigned to a specific device which subsequently reports its location at the defined intervals without user intervention The Locate service involves a GeoPro Web Application user selecting a user with an active device and requesting its current location the GeoPro compatible device responds without any user intervention The See Me service is specific to the GeoPro Messenger device it enables the device user to send an email recipient a link to show their location on a web map and include an optional
105. the command to enter Emergency mode it alerts the device user however it does not require that the device user confirm the emergency The device user can leave the device in a declared emergency state or they can choose to cancel the emergency state if it was unwarranted The GeoPro Web Application allows an exchange of messages for example from the web application to the device and records all messages message direction and time date stamps When an emergency is terminated the GeoPro Web Application informs the Emergency Tree that the emergency is over either cancelled or closed and requires the GeoPro Web Application user to Close the emergency by writing a resolution description see Closing an Emergency Closing an Emergency When an emergency is resolved the Emergency Tree must be updated and records must be kept This requires logging all events and messages between all parties involved and allowing an Administrator to provide a resolution description Administration User Guide Version 5 4b 34 GeoPro To close an emergency 1 2 On the Emergency tab select a user in Emergency Mode from the User List Click Close Emergency The Close active emergency confirmation dialog box appears Close active emergency confirmation zjx i i P SA Close emergency for selected user Please provide resolution description Type description here E Unassign device Save __ Cancel _ Ty
106. the map Map View only e Date Range selector choose the period over which to view breadcrumbs Map List View e Message Type filter allows filtering by message breadcrumb type Map List View to select which breadcrumbs display on the map or which events are listed on the List View e Waypoints selector choose saved waypoints to display on the map Map View only e User List panel displays user name and associated breadcrumb ID if available their current device type and other status information The main tab bar contains six 6 tabs that provide different ways to present mapping information and services To access each of the services click the appropriate tab For example the Map tab contains tracking and location information that is icons that are tracked via those services On the Map tab you can do an on demand Check in request send a message to a device or send a Locate request to a device etc Only the active tab is highlighted Map Check in Emergency 0 Mailbox 0 Log amp Reports Configuration These are the main tabs e Map geographical information on device users who currently have a GeoPro compatible device assigned You can toggle between a Map View and a List View of the users data e Check in upcoming and overdue check ins Administration User Guide Version 5 4b 7 GeoPro e Emergency contains a map showing only devices in the Emergency state You c
107. thin it and select links When the mouse moves off the breadcrumb the callout stays open until you hover over a different breadcrumb click on an area of the map or click the X at the top right of the callout Administration User Guide Version 5 4b 20 Location report AA GPSm AA TesterM IMEI 300234010708230 Location 33 049761 96 773946 Altitude 246 88 m Course 183 79 deg Ground Speed 3 67 km h Vertical Speed 0 km h HDOP 11 32 Date Wed May 11 2011 14 34 34 Servicelype Checkin Next Checkin Thu May 12 2011 13 00 00 Send Message Request check in Track Location report Jeff Wilson IMEI 300034013619480 Location 52 345125 4 877091 Altitude 18 571 m Course 359 08 deg Ground Speed 0 79 km h Vertical Speed 0 km h HDOP 1 33 Date Wed May 11 2011 13 16 52 ServiceType Checkin Next Checkin Thu May 12 2011 12 30 00 Send Message Request check in Track Forward location GeoPro Location report AA GPSm AA TesterM IMEI 300234010708230 Location 33 048720 96 775680 Altitude 120 99 m Course 256 6 deg Ground Speed 1 69 km h Vertical Speed 0 km h HDOP 3 17 Date Thu May 12 2011 16 29 42 Service lype Emergency Emergency State Unconfirmed Device Initiated Incident Id 345 send Message Forward location Locate Carp o Par Co Normal callout The following information appears on each location report callout Forwar
108. trators as well as categorize users according to meaningful enterprise or agency lines Organizations can be hierarchical Administration User Guide Version 5 4b 46 GeoPro or flat Administrative Roles can be defined to support a broad range of capabilities from allowing visibility of all users across all Organizations to restricting visibility to the Administrator s own Organization Use the permissions associated with Administrative Roles and Organizations to fine tune how Administrators can interact with GeoPro Messenger users and devices within the overall Tenant context The Organizations tab allows you to manage your organization structure view active users and their devices and check in assignments Setup Organizations Roles Organizations Name 4 Example Org 4 Org 1 Org 1a Org 1b 4 Org 2 Org 2a Org 2b Org 3 Org 4 Adding a New Organization Check in Schedules Users Address Book Active Users 36 N OQ O O O O O U Message Book Response Teams Active users Devices First Name 12 O O O O O O O To add a new organization to your organization tree 1 On the Configuration gt Organizations tab click Add appears Add New organization Organization Ora4 Name Parent MainTenant Org Organization Active Users 300 Available active users First Name Demo Tester3 Tester1 Tester100 Tester101 1 Selected active user First Name Tester10 Last Name 2 Ahmad
109. uide Version 5 4b 53 GeoPro NOTE It is important to decide whether any Administrator should be able to place a user into Emergency mode from the GeoPro Web Application 5 Select any number of Configuration Permissions to enable Add Edit or Delete access to those functional areas To select all options click check all to clear all options click clear all 6 Click Save The role is added to the Admin Role group NOTE Selecting all available options should be reserved for the Super Admin user account that manages all permissions at the Tenant level Editing a Role To edit an existing role a 1 On the Roles tab select a role and then click Edit The Edit Existing Role dialog box appears Edit Existing role 21X Role Information Configuration Permissions Admin Role Name Admin Test2 Config option Add Edit Delete P FA check all Setup Ed W a FJ I Clear all Organization Hierarchy Permissions choose at least one Organizations Users v E V User organization auto enabled with Peer Roles Ed V Child organizations Batu F F I Peer organizations Waypoints E v All organizations Address Book W F Messages W F Operation Permissions Check in Schedules E V Allow user to put device into emergency state Response Teams wv a Save Cancel 2 Make changes to the permission settings 3 Click Save Deleting a Role To delete an existing role gt TO 1 On th
110. ups list Administration User Guide Version 5 4b 62 Editing Group Information GeoPro To edit existing user group information 2E Zz 1 On the Users gt User Groups tab select a group and then click Edit The Edit Existing Group dialog box appears Edit Existing Group Group Name Description Members Test Groupl Test description edited 300 Available group members First Name Demo Tester3 Tester1 Tester10 Tester102 Tester103 1 Selected group member First Name Tester100 To add items drag and drop to Selected group members Last Name 2 Ahmad Tester1 Tester10 Tester102 Tester103 To remove items drag and drop to Available group members Last Name Tester100 Save Cancel 2 Make changes to the group information 3 Click Save Deleting a Group To edit existing user group information x 1 On the Users gt User Groups tab select a group and then click Delete The Confirm user group deletion dialog box appears Confirm user group deletion x You have selected 1 user group for deletion Do you want to proceed 3 Cancel 2 Click OK The group is removed from the User Groups list Managing Devices When devices are purchased and processing is complete their IMEls appear under the Configuration gt Devices tab as unassigned Devices can be assigned to users from either the Devices tab or the Users tab once a user is edited The Devi
111. utions com 2010 GeoPro LBS Inc All rights reserved The GeoPro name and logo are trademarks of GeoPro LBS Inc All other product names mentioned are property of their respective owners
112. wing actions e Send Message send message to the selected device user e Request Check in send an On demand Check in request to the selected user e Tracking initiate tracking on the selected user set the tracking interval e Forward location send location coordinates to an email SMS or GeoPro address Administration User Guide Version 5 4b 21 GeoPro NOTE For Emergency breadcrumbs only Send Message Forward location and Locate actions are available Tracking is automatically turned on when an emergency is declared e Locate send a request for a location update Centering a User in Map View To center the selected user s breadcrumbs on the map 1 Onthe Map tab select a user in the User List 2 Click Center User on Map The user s breadcrumbs reposition to the center of the map making it easier to find the user and to zoom in or out on the map while keeping the user s breadcrumbs centered Working with Breadcrumbs Breadcrumb Icons Breadcrumbs follow the GeoPro device user s movements in the field and mark key events like check in or locate They track the state a combination of color and image such as red diamond for Emergency State of the GeoPro device the service type and the time and direction of the breadcrumb movement When a new head crumb appears it indicates movement and displays on the next location and the existing head crumb changes shape to a regular breadcrumb as illustrated i

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