Home

User Manual - Close Window [x]

1. d um NN e ee LE Voice over Packet G 168 compliant Echo Cancellation Dynamic Jitter Buffer Capabilities Modem detection amp auto switch to G 711 TETE ETE Pe 2 2 2 2 ee 2 2 2 00 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 eB 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 ee ee ee r iii DHCP Server Client Switch Mode and PPPoE n FaxoverlP 000 T 38 compliant Group 3 Fax Relay up to 14 4kpbs and auto switch to G 711 for Fax Pass through QoS t iO Diffserve TOS 802 1 P Q VLAN tagging IP Transport RTP RTCP and RTSP In PSTN Signaling FXO Loop start Current Disconnect sss DTMF Method Flexible DTMF transmission method User interface of In audio RFC2833 and SIP Info IP Signaling SIP RFC 3261 MMM Provisioning i TFTPandHTTP O Media st SRTP Control 1 TLS and SIPS pending Management Syslog support HTTPS and telnet pending remote management using Web browser ee E E E e E E E E e e e e E E e E e e e e e e e e e Wink Yes Detection only The PSTN lines will need to be subscribed to PR service from the Service Provider EMC GXW 410x EN55022 Class B CFR Part 15 Class B EN55024 GXW 4104 FOG CE in addition Safety GXW 410x EN60950 1 GXW 4108 UL60950 1 in addition GXW 410x User Manua
2. This radio button will enable GXW 410x to download firmware or configuration file through either TFTP or HTTP If selected the GXW410x will attempt to retrieve new configuration file or new code image from the specified TFTP server at boot time It will make up to 5 attempts before timeout and then it will start the boot process using the existing code image in the Flash memory lf a TFTP server is configured and a new code image is retrieved the new downloaded image will be verified and then saved into the Flash memory Note Please do NOT interrupt the TFTP upgrade process especially the power supply as this will damage the device Depending on the network environment this process can take up to 15 or 20 minutes The URL for the HTTP server used for firmware upgrade and configuration via HTTP For example ttp provisioning mycompany com 6688 Grandstream 1 0 0 54 Here 6688 is the specific TCP port that the HTTP server is listening at it can be omitted if using default port 80 Note If Auto Upgrade is set to No GXW 410x will only do HTTP download once at boot up IP address or domain name of firmware server IP address or domain name of configuration server Default is blank If configured GXW400X will request firmware file with the prefix This setting is useful for ITSPs End user should keep it blank Default is blank End user should keep it blank Default is blank End user should keep it blank Default is bl
3. Yes Default is No If set to yes the SIP user s registration information will be cleared on reboot This parameter allows the user to specify the time frequency in minutes for the GXW 410x to refresh its registration with the specified registrar The default interval is 60 minutes or 1 hour The maximum interval is 65535 minutes about 45 days This parameter defines the local SIP port the GXW 410x will listen and transmit The default value for Account 1 is 5060 It is 5062 5064 5066 for Account 2 Account 3 and Account 4 respectively This parameter defines whether the GXW 410x NAT traversal mechanism will be activated or not If activated by choosing Yes and a STUN server is also specified then the GXW 410x will behave according to the STUN client specification Under this mode the embedded STUN client inside the GXW 410x will attempt to detect if and what type of firewall NAT it is sitting behind through communication with the specified STUN server If the detected NAT is a Full Cone Restricted Cone or a Port Restricted Cone the GXW 410x will attempt to use its mapped public IP address and port in all of its SIP and SDP messages If the NAT Traversal field is set to Yes with no specified STUN server the GXW 410x will periodically every 20 seconds or so send a blank UDP packet with no payload data to the SIP server to keep the hole on the NAT open SIP Extension to notify SIP server that the unit is
4. andstream Innovative IP Voice amp Video Grandstream Networks Inc Analog IP Gateway GXW 410x 4 or 8 FXO Ports w Video Surveillance GXW 410x User s Manual www grandstream com Firmware Version 1 0 0 53 support grandstream com VolPon www voipon co uk sales Qvoipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 600030 TABLE OF CONTENTS GXW 410X USER MANUAL VEL ME eek ea a e ann kn a ae lv at kk n n e n aa EE kis lk l a a n a Ek ar 4 TRE lc 5 SENG NNN S eee r attire konn dik accuse cesses a la cee ariani 5 EEE RNEN EEE 5 Fe Eee EOS GZR 6 APPLICATION DESCRIPTION 5 ae a a a ko a kk e e a a a e a lk aa 8 Functional Diagram of IP PBX 8 GXW 410X iii 8 GXW 400x amp GXW 410x Scenario Toll Free Calling Between Locations 9 FXS and FXO Gateway Configuration Example rrrrrrrrrrrnnnrrnrrvrrrrrnnnnrrnnrrrrrrrnnnsennrrrrrrrnnnnsennrrrnnnnnnesnn 9 FEATURES eee vontissouid oupa ensanse aaa ia ao in a kl ae n am n ji me a av lk a aj ek e a e l a a pk A in a ak 10 SOFTWARE FEATURES OVERVIEW cccscceccececceccecccccceccecccuccucceceucucaucuecuecececuucueaecaecuesucececeuececeucsuaecausueaass 10 HARDWARE SPECIFICATION cccsccsccececcecceccecccecceccecuccucceccucucuecuecuuaucuecsedueaececuuseuaucuecueaueecstaecaesuuauceeeaeseuaes 10 CONFIGURATION GUIDE sais kididonk a ka a a e l a a a ek n e e e ka ja kk e e kak 12 CONFIGURATION WITH WEB BROWSER tek
5. Dual Tone Multi Frequency The standard tone pairs used on telephone terminals for dialing using in band signaling The standards define 16 tone pairs 0 9 and A F although most terminals support only 12 of them 0 9 and Grandstream Networks Inc GXW 410x User Manual Page 34 of 37 Firmware 1 0 0 53 Updated 04 2007 VolPon www voipon co uk sales Qvoipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 600030 FQDN Fully Qualified Domain Name A FQDN consists of a host and domain name including top level domain For example www grandstream com is a fully qualified domain name www is the host Grandstream is the second level domain and and com is the top level domain FXO Foreign eXchange Office An FXO device can be an analog phone answering machine fax or anything that handles a call from the telephone company like AT amp T They should also operate the same way when connected to an FXS interface e An FXO interface will accept calls from FXS or PSTN interfaces All countries and regions have their own standards e FXO is complimentary to FXS and the PSTN FXS Foreign eXchange Station An FXS device has hardware to generate the ring signal to the FXO extension usually an analog phone e An FXS device will allow any FXO device to operate as if it were connected to the phone company This makes your PBX the POTS PSTN for the phone e The FXS Interface connects to FXO devices by an FXO interface of course DHCP The Dyn
6. March at 2AM and ends November 4th at 2AM The saving is 60 minutes 1hour You may also access the Device Status page which provides details of the GXW product The Device Status page terms are defined in Table 7 Status Page Definitions Grandstream Networks Inc www voipon co uk GXW 410x User Manual Firmware 1 0 0 53 Page 14 of 37 Updated 04 2007 sales Qvoipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 600030 TABLE 7 STATUS PAGE DEFINITIONS Hardware Revision MAC Address IP Address Product Model Software Version System Up Time Registered FXO Line Connected PPPoE Link Up Detected NAT Type Hardware version number Main Board Interface Board The device ID in HEX format This is a very important ID for ISP troubleshooting This field shows WAN IP address of GXW 410x This field contains the product model info GXW4104 or GXW4108 Program This is the main software release Boot and Loader are not changed often This field shows system up time since the last reboot This field indicates whether the different SIP Accounts configured under Channels page are successfully registered to the SIP server s This field will give the status of each physical FXO Line connected to the Gateway It will update the status regularly Yes Connected and Idle Busy Connected and Busy No Not connected Additionally it will also provide real time Caller ID information of Incoming as well as Ou
7. OF GXW 410X CONFIGURATIONS uvauvaunavnnnnnnnvnnvnnnnnnnvnnvnnnannnvnnnnvnnvnnnnnnavnnnnnnnvnnvnnvnnnnvnnvnne 32 GLOSSARY OF TERMS senvannnvnavnnvannnvnnvnnnnnnnvnnvnnnsvnnrnnnsvnnrnnnsvnnvnnrnnnnvnnvnnnnnnnvnnvnnnnvnnvnnvnvnnvnnnnnnnvnnvnnvnnnnnnnnen 34 Grandstream Networks Inc GXW 410x User Manual Page 2 of 37 Firmware 1 0 0 53 Updated 04 2007 www voipon co uk sales Qvoipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 600030 TABLE OF FIGURES GXW 410X USER MANUAL FIGURE 1 DIAGRAM OF GXW 410X BACK PANEL nno nnn nn nrnn nnne nnne 6 FIGURE 2 DIAGRAM OF GXW 410X DISPLAY PANEL nnion nren nrrn nnne 7 FIGURE 3 FUNCTIONAL DIAGRAM OF IP PBX 8 GXW 410X Lu 8 FIGURE 4 SCREEN SHOT OF GXW 410X LOG IN SCREEN rueranvvvnnevvanevnnnevnnnevanenvnnennnnevnnnnnnnevnnnevanenvunennnnennnne 13 FIGURE 5 SCREEN SHOT OF SAVE CONFIGURATION 0 00 26 FIGURE 6 SCREEN SHOT OF REBOOTING tint re nnan onnan AO EEA EEOAE EA EEE AEES AEAEE EEEa nE anneren 26 FIGURE 7 SCREEN SHOT OF VIDEO SURVEILLANC 0lvteeeeoeeeoooeoroueoooueoooseoooeeoounooouerounoooonoooooooonoeooneooonosooneoos 28 APPLICATION ONE GXW CONNECTED WITH AN IP PBX OR SIP SERVER 32 APPLICATION TWO GXW TO EXTEND A TRADITIONAL PBX SCENARIO 32 APPLICATION THREE GXW CONNECTED WITH AN IP PBX OR SIP SERVER AND VIDEO SURVEILLANCE 33 APPLICATION FOUR USING A GXW FOR PUR
8. Optional Rule is empty then the displayed time will be 1 hour ahead of normal time The Automatic Daylight Saving Time Rule shall have the following syntax start time end time saving Both start time and end time have the same syntax Month day weekday hour minute month 1 2 3 12 for Jan Feb Dec day 1 2 3 31 weekday 1 2 3 7 for Mon Tue Sun or 0 which means the daylight saving rule is not based on week days but based on the day of the month hour hour 0 23 minute minute 0 59 lf weekday is 0 it means the date to start or end daylight saving is at exactly the given date In that case the day value must not be negative If weekday is not zero and day is positive then the daylight saving starts on the first day th iteration of the weekday 1st Sunday 3rd Tuesday etc If weekday us not zero and day is negative then the daylight saving starts on the last day th iteration of the weekday last Sunday 3rd last Tuesday etc The saving is in the unit of minutes The saving time may also be preceded by a negative sign if subtraction is desired instead of addition The default value for Automatic Daylight Saving Time Rule shall be set to 03 11 0 02 00 11 04 0 02 00 60 which is the rule for US Examples US where daylight saving time is applicable 03 11 0 02 00 11 4 0 02 00 60 This means the daylight saving time starts from 11
9. Reset as the only option to renew access Local RTP port This parameter defines the local RTP RTCP port pair the GXW 410x will listen and transmit It is the base RTP port for channel 0 When configured channel 0 will use this port value for RTP and the port value 1 for its RTCP channel 1 will use port value 2 for RTP and port value 3 for its RTCP and so on The default value is 5004 Use Random This parameter when set to Yes will force random generation of both the local SIP and Port RTP ports This is usually necessary when multiple GXW 410xs are behind the same NAT Keep alive This parameter specifies how often the GXW 410x sends a blank UDP packet to the interval SIP server in order to keep the hole on the NAT open Default is 20 seconds Use NAT IP NAT IP address used in SIP SDP message Default is blank STUN Server IP address or Domain name of the STUN Simple Traversal of UDP through NATs server Grandstream Networks Inc GXW 410x User Manual Page 16 of 37 Firmware 1 0 0 53 Updated 04 2007 VolPon www voipon co uk sales Qvoipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 600030 VolPon Firmware Upgrade 8 Provisioning Via TFTP Server Via HTTP Server Firmware Server Path Config Server Path Firmware File Prefix Firmware File Postfix Config File Prefix Config File Postfix Automatic Upgrade Authenticate Conf File Syslog Server Grandstream Networks Inc www voipon co uk
10. a logically independent network Several VLANS can co exist on a single physical switch It is usually refer to the IEEE 802 1Q tagging protocol VolP Voice over the Internet VolP encompasses many protocols All the protocols do some form of signaling of call capabilities and transport of voice data from one point to another e g SIP H 323 etc Grandstream Networks Inc GXW 410x User Manual Page 37 of 37 Firmware 1 0 0 53 Updated 04 2007 VolPon www voipon co uk sales Qvoipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 600030
11. and other forms of information that have traditionally been carried over the dedicated circuit switched connections of the public switched telephone network PSTN The basic steps involved in originating an IP Telephony call are conversion of the analog voice signal to digital format and compression translation of the signal into Internet protocol IP packets for transmission over the Internet or other packet switched networks the process Is reversed at the receiving end The terms IP Telephony and Internet Telephony are often used to mean the same however they are not 100 per cent interchangeable since Internet is only a subcase of packet switched networks For users who have free or fixed price Internet access IP Telephony software essentially provides free telephone calls anywhere in the world However the challenge of IP Telephony is maintaining the quality of service expected by subscribers Session border controllers resolve this issue by providing quality assurance comparable to legacy telephone systems IVR IVR is a software application that accepts a combination of voice telephone input and touch tone keypad selection and provides appropriate responses in the form of voice fax callback e mail and perhaps other media Grandstream Networks Inc GXW 410x User Manual Page 35 of 37 Firmware 1 0 0 53 Updated 04 2007 VolPon www voipon co uk sales Qvoipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 600030 MTU A Maximum Transmissio
12. behind the NAT Firewall Default is No Use only if proxy supports 484 response Grandstream implemented SIP Session Timer The session timer extension enables SIP sessions to be periodically refreshed via a SIP request UPDATE or re INVITE Once the session interval expires if there is no refresh via a UPDATE or re INVITE message the session will be terminated Session Expiration is the time in seconds at which the session is considered timed out if no successful session refresh transaction occurs beforehand The default value is 180 seconds The minimum session expiration in seconds The default value is 90 seconds lf selecting Yes the phone will use session timer when it makes outbound calls if remote party supports session timer lf selecting Yes the phone will use session timer when it receives inbound calls with session timer request lf selecting Yes the phone will use session timer even if the remote party does not support this feature Selecting No will allow the phone to enable session timer only when the remote party support this feature To turn off Session Timer select No for Caller Request Timer Callee Request Timer and Force Timer As a Caller select UAC to use the phone as the refresher or UAS to use the Callee or proxy server as the refresher As a Callee select UAC to use caller or proxy server as the refresher or UAS to use the phone as the refresher GXW 410x User Man
13. distance AGC Automatic Gain Control is an electronic system found in many types of devices Its purpose is to control the gain of a system in order to maintain some measure of performance over a changing range of real world conditions ARP Address Resolution Protocol is a protocol used by the Internet Protocol IP REC826 specifically IPv4 to map IP network addresses to the hardware addresses used by a data link protocol The protocol operates below the network layer as a part of the interface between the OSI network and OSI link layer It is used when IPv4 is used over Ethernet ATA Analogue Telephone Adapter Covert analogue telephone to be used in data network for VolP like Grandstream HT series products CODEC Abbreviation for Coder Decoder It s an analog to digital A D and digital to analog D A converter for translating the signals from the outside world to digital and back again CNG Comfort Noise Generator generate artificial background noise used in radio and wireless communications to fill the silent time in a transmission resulting from voice activity detection DATAGRAM A data packet carrying its own address information so it can be independently routed from its source to the destination computer DECIMATE To discard portions of a signal in order to reduce the amount of information to be encoded or compressed Lossy compression algorithms ordinarily decimate while sub sampling DECT Digital Enhanced Cordless Telec
14. supply e Two RJ 45 ports switched or routed e TFTP and HTTP firmware upgrade support e Multiple SIP accounts multiple SIP profiles choice of 3 profiles per account e Supports Audio Codecs G711U A G723 G729A B and GSM e Supports Video Codecs H 264 e G 168 echo cancellation e Flexible DTMF transmission In Audio RFC2833 SIP Info or any combination of the 3 e Selectable multiple LBR coders per channel e 1 38 compliant HARDWARE SPECIFICATION TABLE 4 HARDWARE SPECIFICATION OF GXW 410x LAN interface 2xRJ45 10 100Mbps LED 8 LEDs GREEN Universal Switching Input 100 240V AC 50 60Hz 0 5A Max Power Adaptor Output 12V DC 1 25A UL certified Dimension 225mm L x 172mm W x 42mm H Weight 0 29 lbs 3 5 OZ Temperature 32 104 F 0 40 C Humidity 10 90 non condensing Compliance FCC CE Grandstream Networks Inc GXW 410x User Manual Page 10 of 37 Firmware 1 0 0 53 Updated 04 2007 VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 600030 TABLE 3 GXW 410x SOFTWARE FEATURES GXW 410x FXO Analog Gateway Series e e e e o o EE i EE o o o o o e e o ui Round robin port uu to ensure available lines to access PSTN networks ______ _ _ f _ _ _ _ _ ip
15. uses USER facility In addition to standard Syslog payload it contains the following components GS LOG device MAC address error code error message Here is an example May 19 02 40 38 192 168 1 14 GS LOG 00 0b 82 00 a1 be 000 Ethernet link is up NTP server URI or IP address of the NTP Network Time Protocol server which will be used by the phone to synchronize the date and time Enable Video When set to Yes GXW410x will start converting video feed received from analog Surveillance camera to IP packets In order to view this video feed please follow instructions given under Video Surveillance chapter on page 23 RTSP Port By default it is 554 Grandstream Networks Inc GXW 410x User Manual Page 18 of 37 Firmware 1 0 0 53 Updated 04 2007 VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 600030 CONFIGURING THE FXO CHANNELS Configuring the FXO channels on the GXW 410x is an easy process Follow the GUI interfaces The Device Status page terms are defined in Table 9 FXO Lines Configuration Definitions An example of the Channel Dialing Configuration is shown in Figure 6 Please note the default is always configured The user has the option to change the default settings as described in the Table 9 TABLE 9 FXO LINES CONFIGURATION DEFINITIONS Enable Current When set to Y Current Disconnect is enabled Certain PSTN Cos require this to be Disconnect enabled in order to realize dis
16. 001 014 please type in 192 168 1 14 Grandstream Networks Inc GXW 410x User Manual Page 12 of 37 Firmware 1 0 0 53 Updated 04 2007 VolPon www voipon co uk sales Qvoipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 600030 END USER CONFIGURATION Once this HTTP request is entered and sent from a Web browser the GXW 410x will respond with a login screen There are two default passwords for the login page User Level Password Webpages allowed End User Level Only Status and Basic Settings Administrator Level All pages can be browsed FIGURE 4 SCREEN SHOT OF GXW 410x LOG IN SCREEN Password After login the next configuration page is the Basic Configuration page explained in detail in Table 6 Web Log in Definition TABLE 6 WEB LOG IN DEFINITIONS BASIC SETTINGS PAGE Web Access Select HTTP or secure HTTPS protocol for Web Access Web Port By default HTTP uses port 80 and HTTPS uses port 443 This field is for customizable web port End User Password This contains the password to access the End User Web Configuration Menu Status and Basic Settings This field is case sensitive with a maximum length of 25 characters IP Address There are two modes to operate the GXW 410x DHCP mode all the field values for the Static IP mode are not used even though they are still saved in the Flash memory The GXW 410x acquires its IP address from the first DHCP server it discovers from the LAN it is connected Using t
17. DVANCED SETTING page find the following field and change from default setting NO to YES reboot the device Enable Video Surveiliance No Yes 2 Connect an analog based surveillance camera to the VIDEOIN connection at the back panel of the unit gt PC side Monitor Device 1 Download VLC from http www videolan org vlc This is the only player so far that supports RFC 3984 2 Launch VLC 3 Go to Preferences gt Input Codecs gt Demuxers gt H264 check Advanced options in the bottom The option Frames per Second will show Change that value to 5 and then save 4 Goto Preferences gt Input Codecs gt Access modules gt Real RTSP check Advanced options in the bottom The option Caching value ms will show Change that value to 1000 and then save You may change it to a smaller value to reduce the delay 5 If the viewer is under NAT go to Preferences gt Demuxers gt Access modules gt RTP RTSP check Advanced options in the bottom The option Use RTP over RTSP TCP will show Check that option box Grandstream does NOT recommend this network environment 6 Close the Preferences window and go to File gt Open Network Stream a Select RTSP as the protocol b Enter the URL in the format of rtsp admin ADMIN PASSWORDODEVICE IP ADDRESS DEVICE RTSP PORT Change the blue text according to your configuration e ADMIN PASSWORD is the device s web configuration password for admin e DEVICE IP ADDRESS
18. E IP IP COMMUNICATION CONFIGURATION 33 TABLE OF TABLES GXW 410X USER MANUAL TABLE 1 DEFINITIONS OF THE GXW CONNECTORS rr 6 TABLE 2 DEFINITIONS OF THE GXW DISPLAY PANEL nrnna nnna nnno nnne 7 TABLE 3 GXW 410X SOFTWARE FEATURES iddaa daaarai aaia aa andadak adriana danii 11 TABLE 4 HARDWARE SPECIFICATION OF GXW 410X 10 TABLE 6 WEB LOG IN DEFINITIONS ea baetteeoaeereeateeeoaeooeooseooeooseooeooaooaeooeooaeooeooseoonooaeooeooneoonoooeoonooaeooeounooaeoonooan 13 TABLE 7 STATUS PN EEA 15 TABLE 8 ADVANCED CONFIGURATION PAGE DEFINITIONS cccceccccecceceeeeeeeceeeeeceeceeeeeceueeeeneesuedeueueeeaeaneeenaness 16 TABLE 9 FXO LINES CONFIGURATION DEFINITIONS 00 cere 19 TABLE 10 CHANNELS PAGE DEFINITIONS crei 21 TABLE 11 GRANDSTREAM CONFIGURATION PAGE DEFINITIONS 0 crei 23 GUI INTERFACES GXW 410X USER MANUAL http www grandstream com user manuals GUI GUI GXW410x rar SCREENSHOT OF ADVANCED SETTINGS CONFIGURATION PAGE SCREENSHOT OF BASIC SETTINGS CONFIGURATION PAGE SCREENSHOT OF CHANNELS CONFIGURATION PAGE SCREENSHOT OF FXO LINES CONFIGURATION PAGE SCREENSHOT OF PROFILE 1 CONFIGURATION PAGE SCREENSHOT OF STATUS CONFIGURATION PAGE EN e Grandstream Networks Inc GXW 410x User Manual Page 3 of 37 Firmware 1 0 0 53 Updated 04 2007 VolPon www voipon co uk sales Qvoipon c
19. EDs green and orange go off and on simultaneously this indicates the reset went through 5 All settings have been erased and the gateway is back to factory settings Grandstream Networks Inc GXW 410x User Manual Page 31 of 37 Firmware 1 0 0 53 Updated 04 2007 VolPon www voipon co uk sales Qvoipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 600030 Examples of GXW 410x Configurations APPLICATION ONE GXW CONNECTED WITH AN IP PBX oR SIP SERVER Scenario A business with a traditional phone system with or without broadband access and an IP PBX or SIP Servers connecting to an Internet Telephone Service Provider ITSP IPPBX or SIP Server IP LAN Anywhere in the world FXO Lines 4 or 8 Ports a GXW 410x LG 066060 Grandstream IP Phones PSTN Analog APPLICATION Two GXW TO EXTEND A TRADITIONAL PBX SCENARIO Scenario a small business with traditional analog PBX lines and broadband access who want to extend their traditional PBX to virtually anywhere in the world using the internet Any SIP End point such as Grandstream BugeTone HandyTone GXP 2000 or GXV 3000 are needed in this scenario W Company A Boston MA Internet 6 employees IPPBX or Cloud FXO Lines Optional ds eee 3 I i Traditional ings i pr be ee PBX Any branch anywhere Grandstream Networks Inc GXW 410x User Manual Page 32 of 37 Firmware 1 0 0 53 Updated 04 2007 VolPon www voipo
20. GXW410x the device will auto forward each call to a configured IP extension The SIP Server can then route the call based on its own configuration or IVR system B FXS Gateway with GXW410x No SIP Server required Alternatively the GXW410x can be used without a SIP Server You can use it in conjunction with a FXS Gateway Ex GXW400x and still be able to originate and terminate calls from IP to PSTN and vice Grandstream Networks Inc GXW 410x User Manual Page 8 of 37 Firmware 1 0 0 53 Updated 04 2007 VolPon www voipon co uk sales Qvoipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 600030 versa All you need to make sure is that the 2 gateways are able to locate each other they should be on the same LAN or on Public IPs GXW 400x 8 GXW 410x SCENARIO TOLL FREE CALLING BETWEEN LOCATIONS Branch A Boston MA 4 employees Analog Phones GXW 400x Branch B Denver CO 4 employees In this diagram configure the SIP Server field to be the IP Address of the other gateway i e configure IP address of FXS gateway to be SIP Server of GXW410x and vice versa Please be sure you set SIP Registration to No EXPECTED CALL FLOW Analog Phone GXW400x picks up and dials destination PSTN number The call gets routed to the GXW410x which dials out the digit string onto the FXO Lines thus reaching the destination PSTN endpoint On the reverse incoming calls from PSTN endpoints will be routed automatically to the FXS Gateway t
21. P Server 1 Unzip the file and put all of the files under the root directory of the TFTP server 2 Putthe PC running the TFTP server and the GXW 41 0x in the same LAN segment 3 Go to File gt Configure gt Security to change the TFTP server s default setting from Receive Only to Transmit Only for the firmware upgrade 4 Start the TFTP server in the phone s web configuration page 5 Configure the Firmware Server Path with the IP address of the PC 6 Update the change and reboot the unit You can also download the free HTTP server from http httpd apache org or just use Microsoft IIS web Grandstream Networks Inc GXW 410x User Manual Page 30 of 37 Firmware 1 0 0 53 Updated 04 2007 VolPon www voipon co uk sales Qvoipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 600030 RESTORE FACTORY DEFAULT SETTING WARNING Restoring the Factory Default Setting will DELETE all configuration information of the phone Please BACKUP or PRINT out all the settings before you approach to following steps Grandstream will not take any responsibility if you lose all the parameters of setting and cannot connect to your VolP service provider The ONLY way to restore default factory settings is as follows 1 Unplug the Ethernet cable 2 Locate the needle sized hole on the back panel of the gateway next to the Power connection 3 Enter a thin object in this hole and keep it pressed for about 7 seconds 4 You will see the Network port L
22. User Manual Page 25 of 37 Firmware 1 0 0 53 Updated 04 2007 VolPon www voipon co uk sales Qvoipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 600030 SAVING THE CONFIGURATION CHANGES Once a change is made press the Update button in the Configuration Menu The GXW 410x will display the following screen to confirm that the changes have been saved To activate changes reboot or power cycle the GXW 410x after all changes are made FIGURE 5 SCREEN SHOT OF SAVE CONFIGURATION a Dnfiguratior They vill e effect on next reboot REBOOTING FROM REMOTE The administrator can remotely reboot the unit by pressing the Reboot button at the bottom of the configuration menu The following screen will indicate that rebooting is underway FIGURE 6 SCREEN SHOT OF REBOOTING The device is rebooting now You may re login by clicking on the link below i in 30 seconds Click to re login The user can re login to the unit after waiting for about 30 seconds Grandstream Networks Inc GXW 410x User Manual Page 26 of 37 Firmware 1 0 0 53 Updated 04 2007 VolPon www voipon co uk sales Qvoipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 600030 VIDEO SURVEILLANCE The GXW 410x can be used with an Analog Surveillance CCD Camera to perform video surveillance function This application should be used in a LAN environment or when both sides have public IP address VIDEO SURVEILLANCE PROCEDURES Gateway side 1 In the A
23. a eee tete ea eee taa aaa eee aeeeateeeaeaeeeetaesaeseosesoeoueaeeoesoooueseoooooooaoneoe 12 Accessing the Web Configuration MENL 0etrttttteeeeesrrtoossoeeeeossooooonnooeeossooosnoooeeoesssoooonoooaooosssooosnooonnonn 12 End SOFC ORO AU OND SEE EEE 13 ADVANCED USER SETTINGS ccccceccececcececececececuececueaecueaececueaecueaecueaesecuececueaecuenecseaeceeaeseeaeaeseeaesecueaeceeaesass 15 Advanced User CON NOU FAN inni 15 CONFIGURING THE FXO CHANNELG cccececcecceccececcccecceceecuceacueceececaecueeauaecaucueeaeaecaecueseeaeceesausaeaeceeaeceeeeunass 19 PROF ME ii d nt dede anal dat kt eka n ak ea aa ke ala riali en a io ni a n seated it a ba kk nat 23 Saving the Configuration Changes 0trtteeeettttteeeosooooeeeoseooeooeoooeaooeeossooaooneoosoonooooossoenoooonosooaoooooeoanon 26 Rebooting EEE 26 VIDEO SURVEILLANCE 22 lilla 27 VIDEO SURVEILLANCE PROCEDURES ccscsececcecceccecccecceccecaccuccecececaucucceuaeceecuusueaecsucuuauseesueseeaeceeeetaceeeaeees 27 FIRMWARE UPGRADE e s ornornaenenannavnannnnnnnnnnannnnnnnannensnnannsrnsnennannsnnsnannsnnsnesnnnnsnennannsnnensnnannsnnnnannnnnssnnnnnnnnvnen 29 UPGRADE THROUGH HTTP 29 UPGRADE THROUGH TF EI en 30 Download local TFTP SOrvel ccccccccccccceccccsccecsccssscsseceesensenetensecensuaeuacaesansesensessusuaensessacsssanscansansenans 30 RESTORE FACTORY DEFAULT SETTING eannnnavnavnnnnnnavnannnnannannannnnnnnnnnensnnennnnnnnnrnenennannsnnsnannsvnnsnnnnnnnnnnen 31 EXAMPLES
24. amic Host Configuration Protocol DHCP is an Internet protocol for automating the configuration of computers that use TCP IP DHCP can be used to automatically assign IP addresses to deliver TCP IP stack configuration parameters such as the subnet mask and default router and to provide other configuration information such as the addresses for printer time and news servers ECHO CANCELLATION Echo Cancellation is used in telephony to describe the process of removing echo from a voice communication in order to improve voice quality on a telephone call In addition to improving quality this process improves bandwidth savings achieved through silence suppression by preventing echo from traveling across a network There are two types of echo of relevance in telephony acoustic echo and hybrid echo Speech compression techniques and digital processing delay often contribute to echo generation in telephone networks H 323 A suite of standards for multimedia conferences on traditional packet switched networks HTTP Hyper Text Transfer Protocol the World Wide Web protocol that performs the request and retrieve functions of a server IP Internet Protocol A packet based protocol for delivering data across networks IP PBX IP based Private Branch Exchange IP Telephony Internet Protocol telephony also known as Voice over IP Telephony A general term for the technologies that use the Internet Protocol s packet switched connections to exchange voice fax
25. ank End user should keep it blank Choose Yes to enable automatic upgrade and provisioning In Check for new firmware every field enter the number of minutes to enable GXW 410x to check the server for firmware upgrade or configuration When set to No GXW 410x will only do upgrade once at boot up Other options are Always check for New Firmware Check New Firmware only when F W pre suffix changes Always skip the Firmware check If set to Yes config file is authenticated before acceptance configuration from an unauthorized change This protects the The IP address or URL of System log server This feature is especially useful for ITSP Internet Telephone Service Provider GXW 410x User Manual Firmware 1 0 0 53 Page 17 of 37 Updated 04 2007 sales Qvoipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 600030 Syslog Level Select the ATA to report the log level Default is NONE The level is one of DEBUG INFO WARNING or ERROR Syslog messages are sent based on the following events 1 product model version on boot up INFO level 2 NAT related info INFO level 3 sent or received SIP message DEBUG level 4 SIP message summary INFO level 5 inbound and outbound calls INFO level 6 registration status change INFO level 7 negotiated codec INFO level 8 Ethernet link up INFO level 9 SLIC chip exception WARNING and ERROR levels 10 memory exception ERROR level The Syslog
26. are basically SIP endpoints that will act as clients registering to the SIP Server configured under the appropriate Profile page Channels lt should be set same as the channel number i e 1 2 4 or 8 depending on number of FXO ports It is NOT the same as SIP Account ID SIP User ID This is the SIP account information Enter the SIP User ID part of the account Authentication ID SIP service subscriber s Authenticate ID used for authentication It can be identical to or different from SIP User ID Authentication Password SIP account password needs to be entered here Note After entering the password it will show up as blank but the password still remains active Profile ID Select the corresponding Profile ID 1 2 3 Profiles are SIP Server configurations Call Progress Tones Using these settings user can configure tone frequencies according to user preference By default the tones are set to North American frequencies Frequencies should be configured with known values to avoid uncomfortable high pitch sounds ON is the period of ringing ON time in ms while OFF is the period of silence In order to set a continuous ring OFF should be zero Otherwise it will ring ON ms and a pause of OFF ms and then repeat the pattern e Dial tone e Ringback tone e Busy Re order tone e Confirmation tone Please refer the document below to determine your local call progress tones http www itu int ITU T inr form
27. connect signal from PSTN side Default is Y If enabled use threshold Default is 100ms Range is 50ms to 800ms Certain PSTN service providers have a threshold time within which the line stabilizes after off hook It is entirely dependent on provider however if you experience PSTN line detection issues please modity this setting appropriately in 100ms increments Enable Tone Default is No lf PSTN provider uses call progress tones then it should be set to Yes in Disconnect order to realize disconnect tone Please configure accurate Call Progress Tones on Channels webpage based on PSTN provider or traditional PBX settings Enable Polarity Default is No This should be set to Yes only if the FXO lines are subscribed to PR Reversal service from PSTN Service provider It is merely a PR detect feature Note If there is no PR service from provider on the FXO line and this setting is configured to Yes calls will not be successful AC Termination Selects the impedance of the analog Line connected to the FXO port on the GXW Impedance 410x Silence Timeout Terminate call after long silence detected Default is 60 seconds max 65536 Syntax for Channel Specific Settings Default ch1 8 X all channels 1 to 8 are set to value X Additional Examples ch1 3 6 10 ch2 7 8 12 channels 1 3 4 5 and 6 are set to value 10 while channels 2 7 and 8 are set to value 12 DTMF Digit Default value is 100ms Length DTMF Digit Default value is 11
28. d network RTCP Real time Transport Control Protocol defined in RFC 3550 a sister protocol of the Real time Transport Protocol RTP It partners RTP in the delivery and packaging of multimedia data but does not transport any data itself It is used periodically to transmit control packets to participants in a streaming multimedia session The primary function of RTCP is to provide feedback on the quality of service being provided by RTP RTP Real time Transport Protocol defines a standardized packet format for delivering audio and video over the Internet It was developed by the Audio Video Transport Working Group of the IETF and first published in 1996 as RFC 1889 SDP Session Description Protocol is a format for describing streaming media initialization parameters li has been published by the IETF as RFC 2327 SIP Session Initiation Protocol An IP telephony signaling protocol developed by the IETF RFC3261 SIP is a text based protocol suitable for integrated voice data applications SIP is designed for voice transmission and uses fewer resources and is considerably less complex than H 323 All Grandstream products are SIP based STUN Simple Traversal of UDP over NATs is a network protocol allowing clients behind NAT or multiple NATs to find out its public address the type of NAT it is behind and the internet side port associated by the NAT with a particular local port This information is used to set up UDP communication between two host
29. dB Volume DTMF Dial Pause Default value is 100ms Wait for Dial tone Default is Y Yes When set to Yes the gateway will wait till it hears dialtone from FXO line before dialing out the destination digits Grandstream Networks Inc GXW 410x User Manual Page 19 of 37 Firmware 1 0 0 53 Updated 04 2007 VolPon www voipon co uk sales Qvoipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 600030 Stage Method Syntax ch1 8 1 all channels 1 to 8 are set to value 1 or 2 Stage method can be set to either 1 or 2 In simple words if you need to make a direct PSTN call from a VOIP endpoint you should set this to 1 When you set it to 2 you will first dial one of the VOIP channel accounts from the VOIP endpoint this will result in getting a PSTN line dial tone to then dial out the destination PSTN number Most implementations require this setting to be configured to 1 Min Delay before Defaut is 100ms Dial PSTN This needs to be equal or slightly higher than the Current Disconnect threshold setting so that once the FXO line is stable after the threshold period the gateway can dial out Again it should be touched only if there are PSTN line detection issues Offhook Auto This is an extremely important setting to make sure incoming PSTN calls are picked Dial up and forwarded to the correct VOIP destination User ID This parameter allows users to configure a User ID or extension number to be automatically dialed upon FXO line off h
30. dels the GXW 4104 and GXW 4108 which have either 4 or 8 FXO ports respectively The installation is the same for either model Caution Changes or modifications to this product not expressly approved by Grandstream or operation of this product in any way other than as detailed by this User Manual could void your manufacturer warranty e This document is contains links to Grandstream GUI Interfaces Please remember to download these examples http www grandstream com user manuals GUI GUI GXW 410x for your reference e This document is subject to change without notice The latest electronic version of this user manual is available for download from the following location http www grandstream com user_manuals GXW410x User Manual pdf e Reproduction or transmittal of the entire or any part in any form or by any means electronic or print for any purpose without the express written permission of Grandstream Networks Inc is not permitted Grandstream Networks Inc GXW 410x User Manual Page 4 of 37 Firmware 1 0 0 53 Updated 04 2007 VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 600030 PACKAGING Unpack and check all accessories Equipment included in the package 1 One GXW 410x Unit 2 One universal power adaptor 3 One Ethernet cable SAFETY COMPLIANCES The GXW 410x is compliant with various safety standards including FCC CE Its power adaptor is compliant with UL standard Warning use on
31. eck for upgrade every time you reboot UPGRADE THROUGH HTTP To upgrade firmware via HTTP the field Firmware Upgrade and Provisioning Upgrade Via needs to be set to HTTP The Firmware Server Path should be set to where the firmware files are located For example the user can use the following URL in the Firmware Server Path firmware mycompany com 6688 Grandstream 1 0 0 53 where firmware mycompany com is the FQDN of the HTTP server It can also be in IP address format 6688 is the TCP port the HTTP server listening to default http server listens to port 80 Grandstream 1 0 0 53 is the RELATIVE directory to the root dir on HTTP web server Grandstream Networks Inc GXW 410x User Manual Page 29 of 37 Firmware 1 0 0 53 Updated 04 2007 VolPon www voipon co uk sales Qvoipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 600030 UPGRADE THROUGH TFTP To upgrade firmware via TFTP set the field Firmware Upgrade and Provisioning Upgrade Via to TFTP The TFTP server can be configured in either IP address format or FQDN To configure the TFTP server via the Web configuration interface follow these five steps 1 Open your browser to input the IP address of the GXW 41 0x 2 Enter the admin password to enter the configuration screen 3 Enter the TFTP server address or URL in the Firmware Server Path field near the bottom of the configuration screen 4 Once the Firmware Server Path is set upda
32. he PPPoE feature set the PPPoE account settings The GXW 410x will establish a PPPoE session if any of the PPPoE fields is set Static IP mode configure the IP address Subnet Mask Default Router IP address DNS Server 1 primary DNS Server 2 secondary fields Grandstream Networks Inc GXW 410x User Manual Page 13 of 37 Firmware 1 0 0 53 Updated 04 2007 VolPon www voipon co uk sales Qvoipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 600030 VolPon DHCP hostname DHCP domain DHCP vendor class ID PPPoE account ID PPPoE password PPPoE Service Name Time Zone Daylight Savings Time This option specifies the name of the client This field is optional but may be required by some Internet Service Providers Default is blank This option specifies the domain name that client should use when resolving hostnames via the Domain Name System Default is blank Used by clients and servers to exchange vendor specific information Default is Grandstream GXW 410x PPPoE username Necessary if ISP requires you to use a PPPoE Point to Point Protocol over Ethernet connection PPPoE account password This field is optional lf your ISP uses a service name for the PPPoE connection enter the service name here Default is blank Controls how the date time is displayed according to the specified time zone This parameter controls whether the displayed time will be daylight savings time or not If set to Yes and the
33. he first vocoder in the above vocoder Preference List or the actual used payload type negotiated between the 2 conversation parties at run time e g if the first vocoder is configured as G723 and the Voice Frames per TX is set to be 2 then the ptime value in the SDP message of an INVITE request will be 60ms because each G723 voice frame contains 30ms of audio Similarly if this field is set to be 2 and if the first vocoder chosen is G729 or G711 or G726 then the ptime value in the SDP message of an INVITE request will be 20ms If the configured voice frames per TX exceeds the maximum allowed value the BudgeTone 200 will use and save the maximum allowed value for the corresponding first vocoder choice The maximum value for PCM is 10 x10ms frames for G726 it is 20 x10ms frames for G723 it is 32 x30ms frames for G729 G728 64 x10ms and 64 x2 5ms frames respectively Layer 3 QoS This field defines the layer 3 QoS parameter which can be the value used for IP Precedence or Diff Serv or MPLS Default value is 48 Its range lies from 0 to 63 Layer 2 QoS This contains the value used for layer 2 VLAN tag 802 1q VLAN tag Default value is 0 Range lies from 0 to 4095 802 1p Priority value Default value is 0 Range lies from 0 to 7 The above 2 settings need to be supported on the network and then configured accordingly on the GXW410x Incorrect configuration will cause blocked access which will result in Factory
34. hrough the GXW410x FXS AND FXO GATEWAY CONFIGURATION EXAMPLE GXW 400x GXW 410x Profile 1 Advanced Settings SIP Server Set it to IP Address of STUN Server Blank GXW410x Use Random Port No SIP Registration No Outgoing Call without Registration Yes NAT traversal No Advanced Settings FXO lines STUN Server Blank Wait for Dial Tone Y or N whichever works for your PSTN Service Provider Stage Method 1 Offhook Auto Dial 444 ch1 8 p1 ch1 8 5060 Channels 1 8 5060 Profile 1 Local SIP Listen port For VOIP to PSTN calls 5060 Profile 1 SIP Server Set it to IP Address of GXW400x SIP Registration No NAT traversal No Grandstream Networks Inc GXW 410x User Manual Page 9 of 37 Firmware 1 0 0 53 Updated 04 2007 VolPon www voipon co uk sales Qvoipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 600030 For more information regarding this setup email Grandstream technical support at support grandstream com FEATURES GXW 410x is a next generation IP voice and video gateway that features full interoperability with leading IP PBXs SoftSwitches and SIP platforms The Gateway series offers superb voice and video quality traditional telephony functionality simple configuration feature rich functionality and an additional video port that enables the gateway to act like a video surveillance gateway SOFTWARE FEATURES OVERVIEW e 4and8 FXO port media gateways e Video surveillance port e External power
35. is the device IP e DEVICE RTSP PORT is the RTSP port setting of the device If the port uses default value 554 the port portion can be omitted from the URL c Click OK to start the video Grandstream Networks Inc GXW 410x User Manual Page 27 of 37 Firmware 1 0 0 53 Updated 04 2007 VolPon www voipon co uk sales Qvoipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 600030 FIGURE 7 SCREEN SHOT OF VIDEO SURVEILLANCE Mel Ea j YLC media player File View Settings NE video Navigation Help st e Audio LE eke PC client side running VLC as monitoring station Page 28 of 37 Updated 04 2007 GXW 410x User Manual Firmware 1 0 0 53 Grandstream Networks Inc Tel 44 0 1245 808195 Fax 44 0 1245 600030 sales voipon co uk VolPon www voipon co uk FIRMWARE UPGRADE Our latest official release can be downloaded from http www grandstream com y firmware htm Firmware or software upgrades can be done either via TFTP or HTTP The corresponding configuration settings are on the configuration page End users should NOT touch the configuration settings that are useful for ITSPs To upgrade your unit firmware follow these steps 1 Under Advanced Settings webpage enter your TFTP or HTTP Server IP address or FQDN next to the Firmware Upgrade Upgrade Server field Select via TFTP or HTTP accordingly If you plan to use Automatic Upgrade set it to Yes otherwise No this will make it ch
36. l Firmware 1 0 0 53 Grandstream Networks Inc Page 11 of 37 Updated 04 2007 VolPon www voipon co uk sales Qvoipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 600030 CONFIGURATION GUIDE CONFIGURATION WITH WEB BROWSER The GXW 410x has an embedded Web server that will respond to HTTP GET POST requests It also has embedded HTML pages that allow a user to configure the IP phone through any common web browser Examples of GUI interfaces can be downloaded http www grandstream com user manuals GUI GUI GXW 410x ACCESSING THE WEB CONFIGURATION MENU 1 Connect the Power to the GXW 410x unit 2 Connect an Ethernet cable between the WAN port on GXW 410x to your PC 3 You will have to assign a dummy IP with the same subnet as the GXW IP Address which is 192 168 0 160 by default So set an IP address like 192 168 0 x for your PC 4 Launch web browser and type http 192 168 0 160 at address of web browser This connects you to the GXW 410x web server You may choose to use DHCP or PPPoE connection or another static IP address according to your local network environment The Gateway Web Configuration Menu can be then accessed by the following URI htip Gateway lP Address where the Gateway IP Address is the IP address of the Gateway NOTE To access the configuration page type the GXW IP address into the browser stripping out the leading 0 because the browser will parse in octet e g if the IP address is 192 168
37. l PSTN PBX or PSTN Central Office Grandstream Networks Inc GXW 410x User Manual Page 6 of 37 Firmware 1 0 0 53 Updated 04 2007 VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 600030 FIGURE 2 DIAGRAM OF GXW 410X DISPLAY PANEL GXW 410x Display FXO port TABLE 2 DEFINITIONS OF THE GXW DISPLAY PANEL Power LED Indicates Power Remains ON when Power is connected and unit is turned ON Ready LED Remains ON after boot up LAN LED Indicates LAN or WAN port activity PC LED Indicates PC or LAN port activity Video LED Remains solid green on boot up If Video IN terminal is connected indicates video activity LEDs 1 8 Indicate status of the respective FXO Ports on the back panel Busy ON Available OFF NOTE All LEDs display green when ON During a firmware upgrade or configuration download the following LED pattern will be observed Power Ready Video and WAN LEDs will be ON The FXO port LED will keep flashing during download and then stay OFF while the new files are written The entire process may take between 5 to 15 minutes The firmware upgrade is complete when you can login into the web configuration pages Grandstream Networks Inc GXW 410x User Manual Page 7 of 37 Firmware 1 0 0 53 Updated 04 2007 VolPon www voipon co uk sales Qvoipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 600030 APPLICATION DESCRIPTION A IP PBX SIP Server with GXW410x A SIP proxy server
38. lt is 4 seconas Local SIP Listen Port Default is ch1 8 5060 Here the indicates increments by 2 so port 1 IS set at 5060 port at 5062 and so on This setting can be used with Round Robin and or Flexible setting below to configure different ports to be placed under different Round Robin groups Round Robin and or Default is rr 1 8 Flexible The syntax is pretty straight forward here The rr stands for Round Robin and the numbers stand for the ports that belong to that round robin group For example rr 1 8 gt Round robin within the first 4 ports i e outgoing calls will be forwarded to the next available port within the group of ports 1 to 4 rr 1 3 6 8 rr 2 7 gt Round robin within port 1 3 4 5 6 and 8 Second round robin group within ports 2 and 7 i e outgoing calls to ports 1 3 4 5 6 and 8 will be forwarded to the next available port within this group ONLY Outgoing calls to port 2 and 7 will be forwarded to the next available port between ports 2 and 7 ONLY In order to terminate a call on FXO port 2 or 7 you will need to change its Local SIP Listen port accordingly Prefix to specify Port Default is 99 1 stage dialing method Syntax to USE this feature prefix thats 99 ch could be anything from 1 to 8 dialing will result in this call forwarded to FXO port ch immediately Grandstream Networks Inc GXW 410x User Manual Page 22 of 37 Firmware 1 0 0 53 Updated 04 2007 VolPon www voipon co uk sales Qvoi
39. ly the power adapter included in the GXW 410x package Using an alternative power adapter may permanently damage the unit WARRANTY Grandstream has a reseller agreement with our reseller customer End users should contact the company from whom you purchased the product for replacement repair or refund If you purchased the product directly from Grandstream contact your Grandstream Sales and Service Representative for a RMA Return Materials Authorization number Grandstream reserves the right to remedy warranty policy without prior notification Grandstream Networks Inc GXW 410x User Manual Page 5 of 37 Firmware 1 0 0 53 Updated 04 2007 VolPon www voipon co uk sales Qvoipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 600030 CONNECTING THE GXW 410x FIGURE 1 DIAGRAM OF GXW 410x BAck PANEL GXW 410x Power Supply LAN WAN RJ 45 On Off Switch EXO Forts Ethernet Ports VIDEO IN Jack TABLE 1 DEFINITIONS OF THE GXW CONNECTORS LAN or PC Connect your PC to this port It will then be assigned an IP address from your Router DHCP Server The GXW 410x acts as a switch only WAN or LAN Connect to the internal LAN network or Public Internet VIDEO IN Connection for Analog based Video Surveillance Camera RCA RESET Factory Reset button Press for 7 seconds to reset factory default settings POWER IN Power adapter connection OFF ON Off On switch FXO1 FXO8 FXO ports to be connected to physical PSTN lines from a traditiona
40. n Unit MTU is the largest size packet or frame specified in octets eight bit bytes that can be sent in a packet or frame based network such as the Internet The maximum for Ethernet is 1500 byte NAT Network Address Translation NTP Network Time Protocol a protocol to exchange and synchronize time over networks The port used is UDP 123 Grandstream products using NTP to get time from Internet OBP SBC Outbound Proxy or another name Session Border Controller A device used in VolP networks OBP SBCs are put into the signaling and media path between calling and called party The OBP SBC acts as if it was the called VolP phone and places a second call to the called party The effect of this behavior is that not only the signaling traffic but also the media traffic voice video etc crosses the OBP SBC Without an OBP SBC the media traffic travels directly between the VoIP phones Private OBP SBCs are used along with firewalls to enable VolP calls to and from a protected enterprise network Public VoIP service providers use OBP SBCs to allow the use of VoIP protocols from private networks with internet connections using NAT PPPoE Point to Point Protocol over Ethernet is a network protocol for encapsulating PPP frames in Ethernet frames It is used mainly with cable modem and DSL services PSTN Public Switched Telephone Network The phone service we use for every ordinary phone call or called POT Plain Old Telephone or circuit switche
41. n co uk sales Qvoipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 600030 APPLICATION THREE GXW CONNECTED WITH AN IP PBX OR SIP SERVER AND VIDEO SURVEILLANCE Scenario The GXW 410x offers an additional video surveillance port which can be configured for surveillance It is the only small business analog gateway that offers this security feature Branch A Boston MA 6 employees IPPBX or SIP Server IP LAN IPPBX or SIP Server IP LAN GP amp 4 Grandstream IP _ LF LF LF LEG AP LS Grandstream IP Branch B Denver CO 4 employees SZ Anywhere in the world APPLICATION FOUR USING A GXW FOR PURE IP IP COMMUNICATION CONFIGURATION Scenario Four The GXW 410x offers an IP to IP pure IP Communications System configuration where all locations use IP phones Branch A Boston MA 6 employees IPPBX or IPPBX or SIP Server ae IP LAN GXW 410x LS 660668 Grandstream IP Phones Grandstream IP Phones Branch B Denver CO 4 employees Anywhere in the world Grandstream Networks Inc GXW 410x User Manual Page 33 of 37 Firmware 1 0 0 53 Updated 04 2007 VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 600030 GLOSSARY OF TERMS ADSL Asymmetric Digital Subscriber Line Modems attached to twisted pair copper wiring that transmit from 1 5 Mbps to 9 Mbps downstream to the subscriber and from 16 kbps to 800 kbps upstream depending on line
42. o uk Tel 44 0 1245 808195 Fax 44 0 1245 600030 WELCOME Thank you for purchasing the Grandstream GXW 410x IP Analog FXO Gateway The GXW 410x is a cost effective easy to use and easy to configure IP communications solution for any business The GXW 410x supports popular voice codecs and is designed for full SIP compatibility and interoperability with 3 party SIP providers thus enabling you to fully leverage the benefits of VoIP technology integrate a traditional phone system into a VoIP network and efficiently manage communication costs This manual will help you learn how to operate and manage your GXW FXO Analog IP Gateway and make the best use of its many upgraded features including simple and quick installation multi party conferencing etc This IP Analog Gateway is very easy to manage and scalable specifically designed to be an easy to use and affordable VoIP solution for the small medium business or enterprise Enable the video surveillance port to give piece of mind while you are away from your business Gateway GXW 410x Overview The GXW410x offers an easy to manage feature rich IP communications solution for any small business or businesses with virtual and or branch locations who want to leverage their broadband network and or add new IP Technology to their current phone system The Grandstream Enterprise Analog VoIP Gateway GXW410x series converts SIP RTP IP calls to traditional PSTN calls and vice versa There are two mo
43. ommunications A standard developed by the European Telecommunication Standard Institute from 1988 governing pan European digital mobile telephony DECT covers wireless PBXs telepoint residential cordless telephones wireless access to the public switched telephone network Closed User Groups CUGs Local Area Networks and wireless local loop The DECT Common Interface radio standard is a multi carrier time division multiple access time division duplex MC TDMA TDD radio transmission technique using ten radio frequency channels from 1880 to 1930 MHz each divided into 24 time slots of 10ms and twelve full duplex accesses per carrier for a total of 120 possible combinations A DECT base station an RFP Radio Fixed Part can transmit all 12 possible accesses time slots simultaneously by using different frequencies or using only one frequency All signaling information is transmitted from the RFP within a multi frame 16 frames Voice signals are digitally encoded into a 32 Kbit s signal using Adaptive Differential Pulse Code Modulation DNS Short for Domain Name System or Service or Server an Internet service that translates domain names into IP addresses DID Direct Inward Dialing The ability for an outside caller to dial to a PBX extension without going through an attendant or auto attendant DSP Digital Signal Processor A specialized CPU used for digital signal processing Grandstream products all have DSP chips built inside DTMF
44. ook SIP Server You also need to specify the Profile of the user id configured above p1 stands for Profile 1 p2 stands for Profile 2 and so on SIP Destination Port Along with the user id and Profile you also have the option to choose the destination port where you would like to send the call By default it should be set to ch1 x 5060 x can be 4 or 8 depending on number of ports Caller ID Scheme The GXW410x supports 5 different types of schemes 1 Bellcore US standard 2 ETSI RING 3 ETSI TAS 4 DTMF 5 NIT Japanese standard Please check with your PSTN service provider or traditional PBX specs for which caller ID scheme it supports Caller ID Default is relay via From header You may also select Transport type relay via P Asserted Identity header Disable Caller ID feature will be disabled Send anonymous All calls forwarded to VOIP end will be sent as anonymous T 38 Setting This setting allows you to make several options related to Facsimile You can select the method T 38 or Pass through G711 You can select the fax transmission rates 2400 4800 7200 9600 12000 14400bps You can enable or disable ECM Error Checking Mode Grandstream Networks Inc GXW 410x User Manual Page 20 of 37 Firmware 1 0 0 53 Updated 04 2007 VolPon www voipon co uk sales Qvoipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 600030 TABLE 10 CHANNELS PAGE DEFINITIONS Note The channels here
45. pon co uk Tel 44 0 1245 808195 Fax 44 0 1245 600030 DIAL PLAN The Dial Plan feature implemented is applicable for VOIP to PSTN calls only You may configure a dial plan based on the following grammar 1 Accept Digits 1 2 3 4 5 6 7 8 9 0 2 Grammar x any digit from 0 9 xx at least 2 digit number exclude 3 5 any digit of 3 4 or 5 147 any digit 1 4 or 7 lt 2 011 gt replace digit 2 with 011 when dialing WARNING illegal input will fall back to default Example 1 369 11 1617xxxxxxx Allow 311 611 911 and any 10 digit numbers of leading digits 1617 Example 2 1900x lt 1617 gt xxxxxxx Block any number of leading digits 1900 and add prefix 1617 for any dialed 7 digit numbers Example 3 1xxx 2 9 xxxxxx lt 2 011 gt x Allow any length of number with leading digit 2 and 10 digit numbers of leading digit 1 and leading exchange number between 2 and 9 lf leading digit is 2 replace leading digit 2 with 011 before dialing Default PSTN Outgoing x Note If you do not plan to use this feature just let it be default x PROFILES Profiles are basically IP PBX SIP Server configuration templates If you have more than one IP PBX system or SIP Server that you would like to use with the GXW410x then you can configure Profile 2 or 3 Note Make sure you select the correct profile for each channel under Channels WEBPAGE TABLE 11 PROFILE PAGE DEFINITIONS Acti
46. s files tones 0203 pdf Channel Voice Settings Channel voice settings mentioned below Tx to PSTN Audio Gain Allows user to set a value in dB for transmission to PSTN Audio Gain dB Default is 1 Range is from 12 to 12dB Rx from PSTN Audio Allows user to set a value in dB for receive from PSTN Audio Gain Default Gain dB is 0 Range is from 12 to 12dB Silence Suppression This controls the silence suppression VAD feature of G723 and G729 If set to Yes when a silence is detected small quantity of VAD packets instead of audio packets will be sent during the period of no talking If set to No this feature is disabled Echo Cancellation When set to Y Echo cancellation is enabled Channel specific Setting Channel specific settings mentioned below Grandstream Networks Inc GXW 410x User Manual Page 21 of 37 Firmware 1 0 0 53 Updated 04 2007 VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 600030 DTMF Method This parameter specifies the mechanism to transmit DTMF digits There are7 modes supported in audio which means DTMF is combined in audio signal not very reliable with low bit rate codec via RTP RFC2833 or via SIP INFO Multiple DTMF transmission schemas can be selected 1 in audio 2 RFC2833 3 in audio and RFC2833 4 SIP Info 5 in audio and RFC2833 6 SIP Info and RFC2833 7 in audio RFC2833 and SIP Info No Key Entry Timeout Defau
47. s that are both behind NAT routers The protocol is defined in RFC 3489 STUN will usually work well with non symmetric NAT routers TCP Transmission Control Protocol is one of the core protocols of the Internet protocol suite Using TCP applications on networked hosts can create connections to one another over which they can exchange data or packets The protocol guarantees reliable and in order delivery of sender to receiver data TFTP Trivial File Transfer Protocol is a very simple file transfer protocol with the functionality of a very basic form of FTP It uses UDP port 69 as its transport protocol Grandstream Networks Inc GXW 410x User Manual Page 36 of 37 Firmware 1 0 0 53 Updated 04 2007 VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 600030 UDP User Datagram Protocol UDP is one of the core protocols of the Internet protocol suite Using UDP programs on networked computers can send short messages known as datagrams to one another UDP does not provide the reliability and ordering guarantees that TCP does datagrams may arrive out of order or go missing without notice However as a result UDP is faster and more efficient for many lightweight or time sensitive purposes VAD Voice Activity Detection or Voice Activity Detector is an algorithm used in speech processing wherein the presence or absence of human speech is detected from the audio samples VLAN A virtual LAN known as a VLAN is
48. such as Asterisk or a SIP registrar server can be deployed with the GXW 410x series In this environment the SIP server handles SIP registration and call control and the GXW 410x processes media conversion between IP and PSTN calls There are 2 ways to configure GXW410x when using with a SIP Server 1 With SIP accounts configured on Channels page In this case the GXW acts like an endpoint requesting registration from the SIP Server Under the Channels webpage you will need to fill in the information like SIP User ID Password etc Now when you try to make calls from IP the call will be routed to the SIP Server which will forward it to one of the SIP accounts on the GXW410x which will then forward it to the PSTN line 2 Without SIP accounts In this case you simply have to configure the SIP Server to perform forwarding of the SIP INVITE message with the FXO destination number to the gateways IP Address The GXW410x will receive the digits and immediately forward them on the FXO lines to the destination PSTN Most of the configuration on the Gateway for this case will remain default except Stage Method needs to be set to 1 and SIP Server IP Address DNS name has to be filled FUNCTIONAL DIAGRAM OF IP PBX 8 GXW 410x Anywhere in the world IPPBX or SIP Server IP LAN 4 or 8 Ports GXW 410x GS O O O bey 2 k t Grandstream IP Phones PSTN Analog endpoints For incoming calls from the PSTN analog endpoints to the
49. te the change by clicking the Update button 5 Reboot or power cycle the unit lf the configured updating server is found and a new code image is available the GXW 410x will retrieve the new image files by downloading them into the GXW 410x s SRAM During this stage the GXW 410x s LED will blink until the checking downloading process is completed Upon verification of checksum the new code image will be saved into the Flash If TFIP fails for any reason e g TFTP server is not responding there are no code image files available for upgrade or checksum test fails etc the GXW 41 0x will stop the TFTP process and simply boot using the existing code image in the flash Firmware upgrading may take as long as 20 minutes over the Internet or just 20 seconds if it is performed on a LAN Grandstream recommends conducting firmware upgrades in a controlled LAN environment if possible DOWNLOAD TFTP SERVER For users who do not have a local TFTP server Grandstream provides a NAT friendly TFTP server on the public Internet for users to download the latest firmware upgrade automatically Please check the Services section of Grandstream s Web site to obtain this TFTP server IP address Alternatively user can download and install a free TFTP or HTTP server in his LAN for a firmware upgrade A free Windows version TFTP server can be downloaded from http Support solarwinds net updates New customerFree cfm Directions For Downloadinq TFT
50. tgoing calls This field shows whether the PPPoE connection is running if connected to DSL modem This field shows what kind NAT the GXW 410x is connected to via its WAN port It is based on STUN protocol DVANCED USER SETTINGS ADVANCED USER CONFIGURATION The end user needs to login to the advanced user configuration page the same way as for the basic configuration page FIGURE 5 SCREENSHOT OF DVANCED USER CONFIGURATION Password Advanced User configuration includes the end user configuration and advanced configurations including SIP configuration Codec selection NAT Traversal Setting and other miscellaneous configuration Grandstream Networks Inc VolPon www voipon co uk GXW 410x User Manual Page 15 of 37 Firmware 1 0 0 53 Updated 04 2007 sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 600030 TABLE 8 ADVANCED CONFIGURATION PAGE DEFINITIONS Admin Administrator password Only the administrator can configure the Advanced Settings Password page Password field is purposely left blank for security reasons The maximum password length is 25 characters G723 Rate G723 encoding rate 6 3kbps or 5 3kbps Voice Frames This field contains the number of voice frames to be transmitted in a single packet per Tx When setting this value the user should be aware of the requested packet time used in SDP message as a result of configuring this parameter This parameter is associated with t
51. ual Firmware 1 0 0 53 Page 24 of 37 Updated 04 2007 sales Qvoipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 600030 Force INVITE Session Timer can be refreshed using INVITE method or UPDATE method Select Yes to use INVITE method to refresh the session timer Enable 100rel The use of the PRACK Provisional Acknowledgment method enables reliability to be offered to SIP provisional responses 1xx series This is very important if PSTN inter networking is to be supported A user s request to use reliable provisional responses is invoked by the 100rel tag which is appended to the value of the required header of initial signalling messages Refer to uses Default is NO If set to YES then for Attended Transfer the Refer To header uses Target Contact the transferred target s Contact header information Preferred The GXW 410x supports up to 5 different Vocoder types including G 711 A U law Vocoder GSM G 723 1 G 729A B The user can configure Vocoders in a preference list that will be included with the same preference order in SDP message The first Vocoder in this list can be entered by choosing the appropriate option in Choice 1 Similarly the last Vocoder in this list can be entered by choosing the appropriate option in Choice 8 Special Feature Default is Standard Choose the selection to meet some special requirements from Soft Switch vendors like Nortel Broadsoft etc Grandstream Networks Inc GXW 410x
52. vate Profile When set to Yes the SIP Profile is activated Profile Name A name to identify a Profile SIP Server SIP Server s IP address or Domain name provided by VoIP service provider Outbound Proxy IP address or Domain name of Outbound Proxy or Media Gateway or Session Border Controller Used by GXW 410x for firewall or NAT penetration in different network environments If symmetric NAT is detected STUN will not work and ONLY outbound proxy can correct the problem Use DNS SRV Default is No If set to Yes the client will use DNS SRV to look up server User ID is Phone If the GXW 410x has an assigned PSTN telephone number this field should be set Number to Yes Otherwise set it to No If Yes is set a user phone parameter will be attached to the From header in SIP request Grandstream Networks Inc GXW 410x User Manual Page 23 of 37 Firmware 1 0 0 53 Updated 04 2007 VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 600030 VolPon SIP Registration Unregister on Reboot Register Expiration Local SIP port NAT Traversal Proxy Require Early Dial Session Expiration Min SE Caller Request Timer Callee Request Timer Force Timer UAC Specify Refresher UAS Specify Refresher Grandstream Networks Inc www voipon co uk This parameter controls whether the GXW 410x needs to send REGISTER messages to the SIP Server The default setting is

User Manual - Close Window [x]

Contents

Download Pdf Manuals

Related Search

Related Contents