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USER MANUAL - Keene Electronics
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1. Connect the inputs Connect the loopback outputs Connect the outputs Optional Connect the Ethernet and or RS 232 to a PC for remote control 3G HD SDI Camera Non linear Editor 3G HD SDI Display 3G HD SDI LCD j Composite SDI Player Camera Display Video Recorder Step 3 Turn the power on Step 4 Configure the device see Section 7 Configure the device either remotely via RS 232 Ethernet or Re Sde Ethene locally using the front panel buttons Step 5 Operate the device see Section 7 Operate via the front panel buttons RS 232 and Ethernet 2 KRAMER SIMPLE CREATIVE TECHNOLOGY Overview 3 Overview The MV 6 is a versatile high performance video viewer for signals up to 3G HD SDI The device can window up to six sources in any layout and output the image in SDI HDMI and CV formats Both preprogrammed and customizable screen division is supported In particular the MV 6 features e nput bandwidth of up to 3Gbps which supports standard definition high definition and 3G high definition serial digital video signals SD HD 3G HD SDI e SMPTE 259M 292M and 424M input compliance and support for data rates of 270Mbps 1483 5Mbps 1485Mbps 2967Mbps and 2970Mbps e Input cable equalization up to 350m 1150ft for SD signals 140m for 1 5GHz HD signals and 120m 394ft for 3GHz HD signals Multi video output formats HD SDI 292M and 3G HD SDI S
2. 4 You do hal overload the circuit s When aca i E sin connecting the machine to the supply circuit ihe Tack ears overloading the circuits might have a detrimental Note effect on overcurrent protection and supply e In some models the front panel wiring Refer to the appropriate nameplate may feature built in rack ears ratings for information For example for fuse e Detachable rack ears can be replacement see the value printed on the removed for desktop use product label e Always mount the machine in the 5 The machine is earthed grounded in a rack before you attach any cables reliable way and is connected only to an or connect the machine to the electricity socket with grounding Pay particular Power attention to situations where electricity is e Ifyou are using a Kramer rack supplied indirectly when the power cord is not dapter kit for a machine that is plugged directly into the socket in the wall for NOt 19 see the Rack Adapters example when using an extension cable or a user manual for installation power strip and that you use only the power instructions available from cord that is supplied with the machine http www kramerelectronics com 8 KRAMER SIMPLE CREATIVE TECHNOLOGY Connecting the MV 6 3G HD SDI Multiviewer 6 Connecting the MV 6 3G HD SDI Multiviewer The MV 6 accepts up to six SD HD 3G HD SDI inputs The device outputs a signal which can be any combination of the inputs
3. if a change is made in the Controller Software the change is reflected almost immediately on the device 19 Operating the MV 6 3G HD SDI Multiviewer Remotely 8 2 1 The Menu Bar The menu bar options are shown in Table 10 Table 10 Menu Bar Options Menu Bar Options Sub Menu Description FILE Open Open an existing configuration Save Save the current configuration Exit Exit the MV 6 Controller software DEVICE Connect Disconnect Connect or disconnect to the device see Section 8 2 3 Press Take to put the device in off line mode Press Take Update Update to implement waiting changes and return the device to on line mode see Section 8 2 5 Firmware Update Update the device firmware see Section 8 2 12 s Retrieve and display the device details such as model Device Details 3 5 A unit name version and so on see Section 8 2 5 DISPLAY Set the screen to display one of the preconfigured Presets configurations 6 Split Quad Full 2 Split Set the output resolution Output Resolution 720P 59 94Hz 720P 50Hz 1080P 60Hz 720P 60Hz 1080P 59 94Hz 1080P 50Hz Unlocks the genlock or sets the source for genlock control Genlock Control Free Run default Input 1 Input 2 Input 3 Input 4 Input 5 Input 6 Refresh Retrieves full information from the device ABOUT Displays the Step in Software and Kramer company details Note Any actions that you are not authorized to perform are
4. NTIP lt ip address gt result lt CR gt NTIP Get IP address NTIP NTIP lt ip address gt lt CR gt NTMSK Set IP mask NTMSK lt ip mask gt lt CR gt NTMSK lt ip mask gt result lt CR gt Kramer Protocol 3000 Command Description Syntax Response NTMSK Get IP address NTMSK NTMSK lt ip mask gt lt CR gt NTGT Set gateway NTGT lt gateway gt lt CR gt NTGT lt gateway gt result lt CR gt address NTGT Get gateway NTGT NTGT lt gateway gt lt CR gt address ETH PORT _ Set IP port ETH PORT lt protocol gt lt port_num gt ETH PORT lt protocol gt lt port_num gt lt CR gt result lt CR gt ETH PORT Get IP port ETH PORT lt protocol gt ETH PORT lt protocol gt lt port_num gt lt CR gt 34 KRAMER SIMPLE CREATIVE TECHNOLOGY LIMITED WARRANTY We warrant this product free from defects in material and workmanship under the following terms HOWLONGIS THE WARRANTY Labor and parts are warranted for seven years from the date of the first customer purchase WHOIS PROTECTED Only the first purchase customer may enforce this warranty WHAT IS COVERED AND WHAT IS NOT COVERED Except as below this warranty covers all defects in material or workmanship in this product The following are not covered by the warranty 1 Any product which is not distributed by us or which is not purchased from an authorized Kramer dealer If you are uncertain as to whether a dealer is authori
5. set the default IP address and Port number press the Default button 21 Operating the MV 6 3G HD SDI Multiviewer Remotely e Fora serial connection select the required Com port from the drop down list 3 Click Connect If the connection is successful the main window shown in Figure 6 appears If the connection is not successful a Timeout error message appears 8 2 4 Windows Position The windows can be manually manipulated in size and position in the Window Position area Windows Position Figure 9 Windows Position To change the size of a window e Click hold and drag the required window handle To change the position of a window e Click hold and drag anywhere in the window 22 KRAMER SIMPLE CREATIVE TECHNOLOGY Operating the MV 6 3G HD SDI Multiviewer Remotely 8 2 5 Switch Buttons The switching configuration can be modified by clicking on the Windows and Inputs buttons Switch Windows Inputs A 1 a Label 1 Layer 1 Top B Label 2 2 K Label 2 Layer 3 Camera 3 Ty Label 3 Layer 4 D Label 3 Layer 5 E Label 5 Layer 2 F Label 6 Layer 6 Camera 5 Label 5 6 Label 6 Figure 10 Switch Buttons Table 12 Switch Button Characteristics Description 1 C Window Window identifier A to F 2 Windows Buttons Ato F Press to select a window to assign to an input see Section 8 2 10 3 Camera The label of the input assign
6. the losses associated with analog interfaces and their unnecessary digital to analog conversions 2 HDMI the HDMI logo and High Definition Multimedia Interface are trademarks or registered trademarks of HDMI licensing LLC 3 With video and multi channel audio combined into a single cable the cost complexity and confusion of multiple cables currently used in A V systems is reduced 4 HDMI technology has been designed to use standard copper cable construction at up to 15m 5 HDMI supports multiple audio formats from standard stereo to multi channel surround sound HDMI has the capacity to support Dolby 5 1 audio and high resolution audio formats 6 HDMI provides the quality and functionality of a digital interface while also supporting uncompressed video formats in a simple cost effective manner KRAMER SIMPLE CREATIVE TECHNOLOGY Defining the MV 6 3G HD SDI Multiviewer 4 Defining the MV 6 3G HD SDI Multiviewer Figure 1 and Table 1 define the front panel of the MV 6 3G HD SDI Multiviewer YQ O 000 Winoow bboil i OOo0d aa CYA acoro hese DOODO WO D Figure 1 MV 6 3G HD SDI Multiviewer Front Panel KRAMER 3G HD SDI Multiviewer Table 1 MV 6 3G HD SDI Multiviewer Front Panel Features Feature Function 1 LCD Video Preview Screen LCD screen to display the output signal 2 WINDOW Buttons Press to select one of the windows AtoF 3 INPUT Buttons Press
7. to display in the selected window TOP 2 3 4 5 6 Default TOP Input Select an input 1 2 3 4 5 6 Default 1 Size Hor size Set the horizontal size for the selected window 1 to 100 Default 66 Ver size Set the vertical size for the selected window 1 to 100 Default 66 Position Xorigin Set the X origin for the selected window 0 to 99 Default 0 Y origin Set the Y origin for the selected window 0 to 99 Default 0 K i Operating the MV 6 3G HD SDI Multiviewer Locally Parameter Description Values Freeze Freezes or releases the video ON OFF Default OFF 7 9 2 Output Sub menu The parameters in the Output sub menu set the output and LCD preview screen characteristics Table 4 Output Sub menu Parameters and Descriptions Parameter Description Values RESOLUTION Sets the output resolution 720p59 94 720p60 720p50 1080p59 94 1080p60 1080p50 Default 720p59 94 GENLOCK MODE Turns on and off and sets the source of the NO GENLOCK INPUT 1 INPUT 2 genlock signal INPUT 3 INPUT 4 INPUT 5 INPUT 6 Default NO GENLOCK BACKGROUND gt Sets the background color using R Gand 000 to 255 B values Default R 1 G 101 B 53 WIN BORDER Turns the window border on or off ON OFF Default ON 7 9 3 Status Sub menu The parameters in the Status sub menu display the input states Table 5 Status Sub menu Parameters and Descriptions Parameter De
8. 50081 Electromagnetic compatibility EMC generic emission standard Part 1 Residential commercial and light industry EN 50082 Electromagnetic compatibility EMC generic immunity standard Part 1 Residential commercial and light industry environment CFR 47 FCC Rules and Regulations Part 15 Radio frequency devices Subpart B Unintentional radiators CAUTION E Servicing the machines can only be done by an authorized Kramer technician Any user who makes changes or modifications to the unit without the expressed approval of the manufacturer will void user authority to operate the equipment Use the supplied DC power supply to feed power to the machine Please use recommended interconnection cables to connect the machine to other components FCC andCE approved using STP cable for twisted pair products 35 I For the latest information on our products and a list of Kramer distributors visit www kramerelectronics com where updates to this user manual may be found We welcome your questions comments and feedback Caution Safety Warning Disconnect the device from the power supply before opening servicing Kramer Electronics Ltd Web site www kramerelectronics com E mail info kramerel com P N 2900 000737 REV 2
9. Device Details Under Connectivity edit the required parameter Click Set Value A confirmation message appears Click OK The parameter is set Reboot the device 8 2 14 Displaying the MV 6 Software Version Number To display the MV 6 Software version number 1 From the Menu bar click About The About MV6 Controller window appears as shown in Figure 12 About MY6 Controller x VERSION 1 0 0 7 KRAMER ELECTRONICS Ltd 3 Am Veolamo St Jerusalem Israel 95463 Tel 972 2 6544000 Fax 972 2 6535369 E mail info kramerel com Web www kramerelectronics com 2011 Kramer Electronics Ltd all rights reserved Eon Figure 15 About MV 6 Window 2 Click OK to close the window 27 Technical Specifications 9 Technical Specifications Table 13 lists the technical specifications of the MV 6 Table 13 MV 6 Technical Specifications PREVIEW SCREEN BNC connector INPUTS 6 SDI serial SD SMPTE 259M SMPTE 125M __ 480i 59 94 video Lae on ITU R BT 656 5 576i 50 BNC connectors HD SMPTE 292 SMPTE 296M 729p 59 94 60 50 SMPTE 274M 1080i 59 94 60 50 1080p 29 97 30 25 23 98 24 23 98SF 24sF 3G SMPTE 424M SMPTE 296M _ 1080p 59 94 60 50 MAX INPUT 800mVpp 750 LEVEL OUTPUTS 1 HDMI 1 CV ona BNC connector 1 SDI output 75Q on SMPTE 292 SMPTE 296M_ 729p 59 94 60 50 SMPTE 424M SMPTE 296M 1080p 59 94 60 50 MA
10. E TECHNOLOGY Kramer Protocol 3000 Parameters A sequence of alphanumeric ASCII characters 0 9 A Z a z and some special characters for specific commands Parameters are separated by commas Message string Every command entered as part of a message string begins with a message starting character and ends with a message closing character Note A string can contain more than one command Commands are separated by a pipe character Message starting character For host command query For device response Device address Optional for K NET K NET Device ID followed by Query sign follows some commands to define a query request Message closing character CR For host messages carriage return ASCII 13 CRLF For device messages carriage return ASCII 13 line feed ASCII 10 Command chain separator character When a message string contains more than one command a pipe character separates each command Spaces between parameters or command terms are ignored 11 1 4 Entering Commands You can directly enter all commands using a terminal with ASCII communications software such as HyperTerminal Hercules etc Connect the terminal to the serial or Ethernet port on the Kramer device To enter CR press the Enter key ILF is also sent but is ignored by command parser For commands sent from some non Kramer controllers lik
11. Kramer Electronics Ltd USER MANUAL Model MV 6 3G HD SDI Multiviewer Contents Contents 1 Introduction 2 Getting Started 2 1 Quick Start 3 Overview 3 1 Recommendations for Best Performance 3 2 About HDMI 4 Defining the MV 6 3G HD SDI Multiviewer 5 Installing the MV 6 3G HD SDI Multiviewer in a Rack 6 Connecting the MV 6 3G HD SDI Multiviewer 6 1 Connecting to the RS 232 Port 6 2 Connecting to the Ethernet Port 6 2 1 Connecting the Ethernet Port Directly to a PC 6 2 2 Connecting the Ethernet Port via a Network Hub 7 Operating the MV 6 3G HD SDI Multiviewer Locally 7 1 Display 7 2 Adjusting the Size of a Window 7 3 Adjusting the Position of a Window 7 4 Defining and Saving a Custom Window Layout 7 5 Recalling a Window Layout 7 6 Freezing Releasing a Video Output 7 1 Locking the Front Panel 7 8 To Reset the Device to Factory Default Configuration 7 9 Using the Menu 7 9 1 Windows Sub menu 7 9 2 Output Sub menu 7 9 3 Status Sub menu 7 9 4 Comm Settings Sub menu 7 9 5 User Presets Sub menu 7 9 6 System Sub menu 8 Operating the MV 6 3G HD SDI Multiviewer Remotely 8 1 Operating the MV 6 via the RS 232 Serial Port 8 2 MV 6 Controller Software 8 2 1 The Menu Bar 8 2 2 The Quick Access Toolbar 8 2 3 Connecting to the Device 8 2 4 Windows Position 8 2 5 Switch Buttons 8 2 6 Connection Status 8 2 7 Changing the Layer Order 8 2 8 Implementing Multiple Actions At Once om BWW NY NONNN
12. MPTE 424M HDMI and composite e Front panel color LCD preview screen for real time display of output e Kramer re Klocking and equalization on each input rebuilds the digital signal to travel longer distances e Flexible control options front panel with menu LCD and on screen displays Ethernet and RS 232 Screen handling buttons freeze size position and four pre programmed and two user definable layouts The MV 6 is housed in a 2U height enclosure and is fed from a 100 240 VAC universal switching power supply The device can be controlled via the front panel buttons and remotely via e RS 232 serial commands transmitted by a PC touch screen system or other serial controller e Ethernet over a LAN 3 1 Recommendations for Best Performance To achieve the best performance e Use only good quality connection cables to avoid interference deterioration in signal quality due to poor matching and elevated noise 1 Standard Definition SD means an NTSC or PAL compatible video format consisting of 480 for NTSC or 576 for PAL lines of interlaced video 2 High Definition HD means a video format consisting of 720 active lines of progressive video or 1080 lines of progressive or interlaced video 3 Available from Kramer Electronics on http www kramerelectronics com 3 Overview 3 2 levels often associated with low quality cables e Avoid interference from neighboring electrical appliances that m
13. ND LR win_num layer lt CR gt WND LR win_num layer result lt CR gt WND LR Get window layer VND LR win_num lt CR gt WND LR win_num layer lt CR gt WIN Set active WIN win_num lt CR gt WIN win_num result lt CR gt window Get active WIN gt CR gt WIN win_num lt CR gt window CRDT Set window size CRDT win_num x0 y0 x1 y1 lt CR gt CRDT and position in win_num x0 y0 x1 y1 result lt CR gt CRDT Get window size CRDT win_num lt CR gt CRDT win_num x0 y0 x1 y1 lt CR gt and position in VID RES Set output input VID RES IN OUT id HSIZE VID RES IN OUT id HSIZE VSIZE resolution VSIZE I P FramRate lt CR gt PPP FramRate result lt CR gt VID RES Get output input VID RES IN OUT id lt CR gt VID RES IN OUT id HSIZE resolution VSIZE I P FramRate lt CR gt BCKGRND Set background BCKGRNDR G B lt CR gt BCKGRND R G B result lt CR gt color BCKGRND Get background BCKGRND BCKGRND R G B lt CR gt color GNLCK Set genlcock GNLCK id lt CR gt GNLCK id result lt CR gt GNLCK Get genlcock GNLCK id lt CR gt GNLCK id state lt CR gt VERSION Get firmware VERSION lt firmware version gt lt CR gt version FPGA VER Get FPGA FPGA VER lt id gt lt CR gt FPGA VER lt id gt lt expected version ver gt lt actual ver gt SN Get serial SN lt device serial number gt lt CR gt number NTIP Set IP address NTIP lt ip address gt lt CR gt
14. NNND B BB EB Fe me i i a BRBRWWNHRrF TOT WWHBAINADAADAAUNANAPHPPwWwWWWNHN NTC C S mis Contents 8 2 9 8 2 10 8 2 11 8 2 12 8 2 13 8 2 14 9 10 11 11 1 11 1 1 Changing Input Button Icons and Labels Switching an Input to a Window Changing a Window Setup Updating the Firmware Setting the IP Network Parameters Displaying the MV 6 Software Version Number Technical Specifications Default Communication Parameters Kramer Protocol 3000 Kramer Protocol 3000 Syntax Host Message Format 11 1 1 1 Simple Command 11 1 1 2 Command String 11 1 2 Device Message Format 11 1 2 1 Device Long Response 11 1 3 11 1 4 11 1 5 11 1 6 11 1 7 11 2 11 2 1 11 2 2 11 2 3 Command Terms Entering Commands Command Forms Chaining Commands Maximum String Length Kramer Protocol 3000 Commands Common Commands Network Setting Commands Device Specific Commands Figures Figure 1 MV 6 3G HD SDI Multiviewer Front Panel Figure 2 MV 6 3G HD SDI Multiviewer Rear Panel Figure 3 Connecting the MV 6 3G HD SDI Multiviewer Figure 4 Local Area Connection Properties Window Figure 5 Internet Protocol TCP IP Properties Window Figure 6 MV 6 Controller Software Main Window Figure 7 Quick Access Toolbar Figure 8 Connect Window Figure 9 Windows Position Figure 10 Switch Buttons Figure 11 Layer Order Figure 12 Input Button Properties Window Figure 13 Switching an Input to a Window Figure 14 Windows Set
15. Press to freeze the selected video window see Section 7 6 15 POSITION Buttons Press either the horizontal H or vertical V button to change the position of the active window see Section 7 3 16 SIZE Buttons Press either the width H or height V button to change the size of the active window see Section 7 9 17 ESC Button Press to move back one level through the menu see Section 7 9 KRAMER SIMPLE CREATIVE TECHNOLOGY Defining the MV 6 3G HD SDI Multiviewer Figure 2 and Table 2 define the rear panel of the MV 6 3G HD SDI Multiviewer 8 49 Inpurs Ourputs HDMI cv RS 232 IN1 Loop N2 Loop N3 Loop Figure 2 MV 6 3G HD SDI Multiviewer Rear Panel Table 2 MV 6 3G HD SDI Multiviewer Rear Panel Features Feature Function 18 INPUTS 1 to 6 and Associated BNC Connect Inputs to video sources and Loop outputs to loop video acceptors see Section 6 LOOP Outputs 1 to 6 19 RS 232 9 pin D sub F Connector Connect to the serial port on a PC or remote controller see Section 6 1 20 Mains Power Fuse Fuse for protecting the device 21 Mains Power Switch Switch for turning the device on or off 22 SDI BNC Connector Connect to an SDI video acceptor see Section 7 9 23 OUTPUTS HDMI Connector Connect to an HDMI video acceptor 24 CV BNC Connector Connect to a com
16. Remotely 8 2 11 Changing a Window Setup To change a window setup 1 SO eh eee D Right click on the relevant Windows button The Window Setup window appears as shown in Figure 14 G S I Window C Setup Connect to Input a B Freeze Visibility Position x 844 Y 245 Size W 434 H 230 b d Figure 14 Windows Setup Window From the Connect to Input drop down list select the required input Click the Freeze icon to freeze this window Click the Visibility icon to modify the visibility of this window In the Position fields enter the x and y position for the window In the Size fields enter the width and height for the window Click OK The Window setup is changed 8 2 12 Updating the Firmware To update the firmware you must be logged in as Admin To update the firmware 1 ee Download the latest firmware file from http www kramerelectronics com Click Unit gt Firmware Update Browse to the firmware file that you downloaded Click Open The device firmware is loaded Note Do not interrupt the uploading process or the device may be damaged 5 When the process is complete reset the device 26 KRAMER SIMPLE CREATIVE TECHNOLOGY Operating the MV 6 3G HD SDI Multiviewer Remotely 8 2 13 Setting the IP Network Parameters To set the IP network parameters you must be logged in as Admin To set the IP network parameters l 2 3 4 5 Click Unit gt
17. X OUTPUT LEVEL 6 LOOP 4 3 TFT color LCD panel 800mVpp 75Q SERIAL BIT DATA RATE Up to 2 97Gbps CONTROLS Front panel RS 232 Ethernet POWER SOURCE Universal 100 240V AC 50 60Hz 35VA OPERATING 0 to 55 C 32 to 131 F TEMPERATURE STORAGE 30 to 72 C 22 to 162 F TEMPERATURE HUMIDITY 10 to 90 RHL non condensing DIMENSIONS 19 x 7 4 x 2U W D H rack mountable WEIGHT 3 1kg 6 83lbs approx ACCESSORIES Power cord Rack ears 1 Specifications are subject to change without notice 28 KRAMER SIMPLE CREATIVE TECHNOLOGY Default Communication Parameters 10 Default Communication Parameters Table 14 Default Communication Parameters EDID EDID data is passed between Output 1 and Input 1 RS 232 Protocol 3000 Baud Rate 115200 Data Bits 8 Stop Bits 1 Parity None Command Format ASCII Example Output 1 to Input 2 V 2 gt 1ICR Ethernet To reset the IP settings to the factory reset values power cycle the device while holding in the Factory Reset button loc ated on the rear panel of the unit IP Address 192 168 1 39 Subnet mask 255 255 255 0 Default gateway 192 168 1 1 TCP Port 5000 5000 UDP Port 50000 50000 Maximum UDP Ports 10 Maximum TCP Ports 4 29 Kramer Protocol 3000 11 Kramer Protocol 3000 Th
18. ay adversely influence signal quality and position your Kramer MV 6 away from moisture excessive sunlight and dust About HDMI High Definition Multimedia Interface HDMI is an uncompressed all digital audio video interface widely supported in the entertainment and home cinema industry It delivers the highest high definition image and sound quality Note that Kramer Electronics Limited is an HDMI Adopter and an HDCP Licensee In particular HDMI Provides a simple interface between any audio video source such as a set top box DVD player or A V receiver and video monitor such as a digital flat LCD plasma television DTV over a single lengthy cable Supports standard enhanced high definition video and multi channel digital audio on a single cable Transmits all ATSC HDTV standards and supports 8 channel digital audio with bandwidth to spare to accommodate future enhancements and requirements Benefits consumers by providing superior uncompressed digital video quality via a single cable and user friendly connector Is backward compatible with DVI Digital Visual Interface Supports CEC two way communication between the video source such as a DVD player and the digital television enabling new functionality such as automatic configuration and one button play Has the capacity to support existing high definition video formats 720p 10801 1080p 2K and 4K 1 Ensuring an all digital rendering of video without
19. ct Properties The Local Area Connection Properties window appears 5 Select the Internet Protocol TCP IP and click the Properties Button see Figure 4 Local Area Connection 2 Properties General Authentication Advanced Connect using E9 Intel R 82566DC Gigabit Network Co This connection uses the following items M E Client for Microsoft Networks M JE File and Printer Sharing for Microsoft Networks M IE QoS Packet Scheduler Intemet Protocol TCP IP Description Transmission Control Protocol Internet Protocol The default wide area network protocol that provides communication across diverse interconnected networks Show icon in notification area when connected Notify me when this connection has limited or no connectivity Figure 4 Local Area Connection Properties Window 6 Select Use the following IP Address and fill in the details as shown in Figure 5 7 Click OK 1 The default IP address is 192 168 1 39 11 Operating the MV 6 3G HD SDI Multiviewer Locally Internet Protocol TCP IP Properties x General You can get IP settings assigned automaticaly if your network supports this capability Otherwise you need to ask your network administrator for the appropriate IP settings Obtain an IP address automatically Use the following IP address IP address 192 168 a Subnet mask 255 255 255 0 Default gateway Use the fo
20. d from http www kramerelectronics com 18 KRAMER SIMPLE CREATIVE TECHNOLOGY Operating the MV 6 3G HD SDI Multiviewer Remotely WM MV Controller De Disp OO Windows Position Status Disconnected Switch Windows Inputs we a tees gt i eee tapa 2 K eee gt E T B d Ea r g K es Layer Order ASLI Figure 6 MV 6 Controller Software Main Window Table 9 MV 6 Controller Software Features Feature Function 1 Menu Bar Operate and configure the device using the Menu Bar options see Section 8 2 1 2 Quick Access Toolbar Operate and configure the device using the quick access toolbar buttons see Section 8 2 2 3 Windows Position Modify window size and position by dragging and dropping individual windows see Section 8 2 4 4 Layer Order Click and drag individual layers to arrange the layer order see Section 8 2 5 5 Status Indicator Indicates whether or not the Controller software is connected to the device see Section 8 2 5 6 Switch Windows Press to select a window see Section 8 2 5 7 Switch Inputs Press to select an inputs see Section 8 2 5 Note Unless the device is in off line mode by pressing the Take button when a change is made on the device for example a different output is selected the change is reflected almost immediately in the main window of the Controller Software Similarly
21. d invoice or a copy must be presented as proof of warranty coverage and should be included in any shipment of the product Please also include in any mailing a contact name company address and a description of the problem s 3 For the name of the nearest Kramer authorized service center consult your authorized dealer LIMITATION OF IMPLIED WARRANTIES All implied warranties including warranties of merchantability and fitness for a particular purpose are limited in duration to the length of this warranty EXCLUSION OF DAMAGES The liability of Kramer for any effective products is limited to the repair or replacement of the product at our option Kramer shall not be liable for 1 Damage to other property caused by defects in this product damages based upon inconvenience loss of use of the product loss of time commercial loss or 2 Any other damages whether incidental consequential or otherwise Some countries may not allow limitations on how long an implied warranty lasts and or do not allow the exclusion or limitation of incidental or consequential damages so the above limitations and exclusions may not apply to you This warranty gives you specific legal rights and you may also have other rights which vary from place to place NOTE All products returned to Kramer for service must have prior approval This may be obtained from your dealer This equipment has been tested to determine compliance with the requirements of EN
22. e Crestron some characters require special coding such as X Refer to the controller manual 11 1 5 Command Forms Some commands have short name syntax in addition to long name syntax to allow faster typing The response is always in long syntax 31 Kramer Protocol 3000 11 1 6 Chaining Commands Multiple commands can be chained in the same string Each command is delimited by a pipe character When chaining commands enter the message starting character and the message closing character only once at the beginning of the string and at the end Commands in the string do not execute until the closing character is entered A separate response is sent for every command in the chain 11 1 7 Maximum String Length 64 characters 11 2 Kramer Protocol 3000 Commands 11 2 1 Common Commands Command Abbreviation Description Type Permission ie __ Protocolhandshaking Commonmandatory End User BULD DATE Read device buid date __ Common mandatory Ena User iia a a E configuration HELP ____ listofcommands Commonmandatoy End User macan SetMachine number Common Administrator mone Read devcemode Commonmandatoy End User Name T Setmachine ONS name Common Administrator NAME Query machine DNS Common End User name NAME RST Reset machine name to Common Administrator factory default DNS PROT VER Read device protocol Common mandatory End User version RESET sd RRes
23. e MV 6 can be operated using serial commands from a PC remote controller or touch screen using the Kramer Protocol 3000 This section describes e Kramer Protocol 3000 syntax see Section 11 1 e Kramer Protocol 3000 commands see Section 11 2 11 1 Kramer Protocol 3000 Syntax 11 1 1 Host Message Format Start Address optional Body Delimiter Destination_id Message CRI 11 1 1 1 Simple Command Command string with only one command without addressing Start Body Delimiter Command SP Parameter_1 Parameter_2 CRI 11 1 1 2 Command String Formal syntax with commands concatenation and addressing Start Address Body Delimiter Destination _id Command_1 Parameter1_1 Parameter1_2 CR Command _2 Parameter2_1 Parameter2_2 Command _3 Parameter3_1 Parameter3_2 11 1 2 Device Message Format Start Address optional Body delimiter Sender_id Message ICRI LF 11 1 2 1 Device Long Response Echoing command Start Address optional Body Delimiter Sender_id Command SP Param1 Param2 resulti ICRI ILF ICR Carriage return ASCII 13 0x0D ILF Line feed ASCII 10 0x0A ISP Space ASCII 32 0x20 11 1 3 Command Terms Command A sequence of ASCII letters A Z a z and Command and parameters must be separated by at least one space 30 KRAMER SIMPLE CREATIV
24. ed actions such as switching and layer order changes 3 Press the Update button The button changes to the Take button and all changes are implemented Changing Input Button Icons and Labels To change an input button icon and label 1 Right click on the relevant input button The Input Properties window appears as shown in Figure 12 24 KRAMER SIMPLE CREATIVE TECHNOLOGY Operating the MV 6 3G HD SDI Multiviewer Remotely Input 2 Properties x Label Label 2 Icon p gt a a Camera DVD Mobile n i a Music PC Tablet Select icon from file m Figure 12 Input Button Properties Window 2 Inthe Label text box enter the required button label 3 Select the required icon from the list or click on the Select icon from file button and browse to the required file 4 Click Save The button characteristics are changed 8 2 10 Switching an Input to a Window To switch an input to a window 1 Click on the required window button The window is selected and the button changes to a solid color as shown in Figure 13 Switch Windows Inputs A Label 1 1 Label 1 tee lag 2 f e2 3 Ec Label 3 Camera 5 m Label 5 F Label 6 6 Label6 se m Figure 13 Switching an Input to a Window Layer 2 2 Click on the required Inputs button The input is assigned to the previously selected window and the button changes to a solid color 25 Operating the MV 6 3G HD SDI Multiviewer
25. ed to this window see Section 8 2 10 4 Layer 4 The layer Top layer to 6 of this window see Section 8 2 7 5 4 Input number 1 to 6 6 Inputs Buttons 1 to 6 Press to select an input to assign to a window see Section 8 2 10 7 Camera Input button label see Section 8 2 10 8 Input icon User assigned icon for this input see Section 8 2 10 8 2 6 Connection Status The connection status can be one of the following states e Online the device is connected and being updated in real time by the software e Online in take mode not updating device the device is connected but changes are only implemented when the Update button is pressed Offline in Take mode Operating the MV 6 3G HD SDI Multiviewer Remotely 8 2 7 Changing the Layer Order You can modify the order in which the windows are arranged The top layer is on the right and the bottom layer on the left In Figure 11 layer A is on Layer Order top and layer F is at the bottom Figure 11 Layer Order To change the window layer order 1 Click and hold on the layer that you want to move 2 Drag the layer to the right or left into the required position and release The layer is placed in the required position Implementing Multiple Actions At Once To implement multiple actions at once 1 Press the Take button to put the device in off line mode The button changes to the Update button and the device is in off line mode 2 Perform the requir
26. ers in the System sub menu display the device versions and set the video screen characteristics Table 8 System Sub menu Parameters and Descriptions Parameter Description Options FIRMWARE The device firmware version FPGA VER The device FPGA version S N The device serial number LCD Back Light AUTO ON Default AUTO Brightness 0 to 999 Default 100 17 Operating the MV 6 3G HD SDI Multiviewer Remotely 8 Operating the MV 6 3G HD SDI Multiviewer Remotely 8 1 8 2 The MV 6 can be operated remotely using the Kramer MV 6 Controller software via the e RS 232 serial port see Section 8 1 e Ethernet port see Section 8 2 Operating the MV 6 via the RS 232 Serial Port Kramer offers free control software that allows you to operate the MV 6 remotely via a PC or serial controller using serial commands see Section 11 1 This software can be downloaded from www kramerelectronics com MV 6 Controller Software For details regarding connecting to the Ethernet port on the MV 6 see Section 6 2 The Controller software requires the following Windows XP Vista or Windows 7 e Microsoft Net Framework version 3 5 To install the Controller software download the software and run the setup file After installation running the Controller software for the first time displays a window similar to that shown in Figure 6 1 The free MV 6 Control software can be downloade
27. etdevice Common mandatory Administrator s __ Read device serial number Common mandatory UPGRADE a Execute firmware upgrade Administrator VERSION Read device firmware Common mandatory End User version 11 2 2 Network Setting Commands Command Abbreviation Description Type Permission ETH PORT ETHP Change protocol Ethernet port Ethernet Administrator ETH PORT ETHP Query protocol Ethernet port _ Ethernet NET DHCP NTDH Set DHCP mode Ethernet Administrator NET DHCP NTDH Query DHCP mode Ethernet NET GATE NTGT Set Gateway Ethernet Administrator 32 KRAMER SIMPLE CREATIVE TECHNOLOGY Kramer Protocol 3000 Command Abbreviation Description Type Permission NET GATE NTGT Query Gateway Ethernet NET IP NTIP Set IP address Ethernet Administrator 11 2 3 Device Specific Commands Command Description Syntax Response SRC BLANK Set window SRC BLANK win_num enable lt CR gt SRC BLANK win_num enable visibility result lt CR gt SRC BLNK Get window SRC BLANK win_num lt CR gt SRC BLANK win_num enable lt CR gt visibility SRC VID Set window input SRC VID win_num in_num lt CR gt SRC VID win_num in_num result lt CR gt Get window input SRC VID win_num lt CR gt SRC VID win_num in_num lt CR gt WND FRZ WND FRZ win_num freeze lt CR gt WND FRZ win_num freeze result lt CR gt WND FRZ WNDFRZ2 win_num lt CR gt WND FRZ win_num freeze lt CR gt WND LR Set window layer W
28. grayed out 8 2 2 The Quick Access Toolbar The Quick Access Toolbar buttons are shown in Figure 7 and described in Table 10 00 HA E E aA ug Figure 7 Quick Access Toolbar Table 11 Quick Access Toolbar Options Feature Description Open an existing project Save the current project Connect Disconnect ae Connects to and disconnects from the device see Section 8 2 3 20 KRAMER SIMPLE CREATIVE TECHNOLOGY Operating the MV 6 3G HD SDI Multiviewer Remotely Feature Description Take Update Press Take to enable multiple off line changes to be made Press Update to implement the changes see Section 8 2 8 Set the screen to display the 6 window configuration Set the screen to display the 4 window configuration Set the screen to display the single window configuration Set the screen to display the 2 window configuration Freezes the output video Sets the visibility of the active window Geeeeera 8 2 3 Connecting to the Device To connect to the device 1 Click the Connect button The window shown in Figure 8 appears Connection Method x O Ethernet IP 192 168 001 039 Port 50000 Default Serial COM1 ly O uss NO USB DEVICES x Refresh Ports Figure 8 Connect Window 2 Select the required method of connection radio button e For Ethernet enter the IP address and Port number of the device To
29. ither the H Size or V Size button to adjust the width or height of the selected window 3 Use the left lt 4 and right P buttons to adjust the window width and use the up A and down button V to adjust the window height The size changes in real time 4 Press Menu twice to exit the window size setting Adjusting the Position of a Window The horizontal and vertical position of each window can be modified To adjust the position of a window 1 Select the required window by pressing one of the Window buttons The relevant button lights Press either the H Position or V Position button to move the window 3 Use the left lt 4 and right buttons to move the window horizontally and use the up A and down button V to move the window vertically The position changes in real time 4 Press Menu twice to exit the window position setting Defining and Saving a Custom Window Layout In addition to the four predefined window layouts the MV 6 can store two custom window layouts Once you have defined a custom window layout you can save it for future recall To define and save a custom user defined window layout 1 Using the Size and Position buttons adjust all windows to the required configuration 2 Press and hold either the U1 or U2 Layout button until the button flashes once The window layout is stored in the respective memory Recalling a Window Layout You can select any of the four predefined o
30. lease the button The configuration is reset to the factory default KRAMER SIMPLE CREATIVE TECHNOLOGY Operating the MV 6 3G HD SDI Multiviewer Locally 7 9 Using the Menu The menu is displayed on the character display when the Enter button is pressed After no button activity for about a minute the window input list is displayed but the menu remains open in the background at the same position it was last left in Navigation through the menu is performed as follows Enter display the menu or select a parameter value Up A scroll up through the parameter value list Down scroll down through the parameter value list Left lt move left in the current field Right move right through the current field Menu Move up one level in the menu hierarchy The main menu comprises six sections e Windows see Section 7 9 1 e Output see Section 7 9 2 e Status see Section 7 9 3 e Comm Settings see Section 7 9 4 e User Presets see Section 7 9 5 e System see Section 7 9 6 7 9 1 Windows Sub menu The parameters in the Windows sub menu set the window inputs and characteristics Table 3 Windows Sub menu Parameters and Descriptions Parameter Description Values Select window Select the window to adjust A B C D E F Default F Visibility Makes the selected window visible or non visible Visible Non Visible Default Visible Select layer Select a source
31. llowing DNS server addresses Preferred DNS server Alternate DNS server Figure 5 Internet Protocol TCP IP Properties Window 6 2 2 Connecting the Ethernet Port via a Network Hub You can connect the Ethernet port of the MV 6 to the Ethernet port on a network hub or network router via a straight through cable with RJ 45 connectors 7 Operating the MV 6 3G HD SDI Multiviewer Locally 7 1 The MV 6 sports an LCD video preview screen on which the live video output is shown Changes made to the device configuration are reflected immediately on the screen allowing you to monitor the output in real time The MV 6 is operated locally using the front panel buttons Display When the MV 6 is powered on the following is displayed briefly MV6 Multiviewer KRAMER The device then performs a self test If the test is successful the Window Input list is displayed an example of which is shown below WIN A B C D E F INP 2 4 5 6 1 3 During operation if there is no button activity for approximately 60 seconds the display reverts to the Window Input list 12 KRAMER SIMPLE CREATIVE TECHNOLOGY Operating the MV 6 3G HD SDI Multiviewer Locally 7 2 7 3 7 4 7 5 Adjusting the Size of a Window The horizontal and vertical size of each window can be modified To adjust the size of a window 1 Select the required window by pressing one of the Window buttons The relevant button lights 2 Press e
32. n Thank you for purchasing the Kramer MV 6 3G HD SDI Multiviewer which is ideal for e Professional broadcasting and production studios e Presentation applications The package includes the following items e The MV 6 3G HD SDI Multiviewer e Power cord e This user manual 2 Getting Started We recommend that you e Unpack the equipment carefully and save the original box and packaging materials for possible future shipment e Review the contents of this user manual e Use only Kramer high performance high resolution cables 1 GROUP 1 Distribution Amplifiers GROUP 2 Switchers and Matrix Switchers GROUP 3 Control Systems GROUP 4 Format Standards Converters GROUP 5 Range Extenders and Repeaters GROUP 6 Specialty AV Products GROUP 7 Scan Converters and Scalers GROUP 8 Cables and Connectors GROUP 9 Room Connectivity GROUP 10 Accessories and Rack Adapters GROUP 11 Sierra Products 2 We recommend that you use only the power cord supplied with this device 3 Download up to date Kramer user manuals from http www kramerelectronics com 4 The complete list of Kramer cables is available from http www kramerelectronics com l Getting Started 2 1 Quick Start The following quick start chart summarizes the basic setup and operation Step 1 Mount the device see Section 5 Mount the device in a rack or stick the 4 rubber feet to the underside and place the device on a shelf
33. ng for example a PC Note that a null modem adapter connection is not required To connect to the MV 6 via RS 232 e Connect the RS 232 9 pin D sub rear panel port on the MV 6 via a 9 wire straight cable only pin 2 to pin 2 pin 3 to pin 3 and pin 5 to pin 5 need to be connected to the RS 232 9 pin D sub port on your PC Connecting to the Ethernet Port You can connect the MV 6 via the Ethernet port in either of the following ways For direct connection to the PC use a crossover cable see Section 6 2 1 e For connection via a network hub or network router use a straight through cable see Section 6 2 2 Connecting the Ethernet Port Directly to a PC You can connect the Ethernet port of the MV 6 to the Ethernet port on your PC via a crossover cable with RJ 45 connectors 1 Switch off the power to each device before connecting it to your MV 6 After connecting your MV 6 switch on its power and then switch on the power to each device 2 Not shown in the illustration 10 KRAMER SIMPLE CREATIVE TECHNOLOGY Connecting the MV 6 3G HD SDI Multiviewer This type of connection is recommended for identification of the factory default IP address of the MV 6 during the initial configuration After connecting the Ethernet port configure your PC as follows 1 Right click the My Network Places icon on your desktop 2 Select Properties 3 Right click Local Area Connection Properties 4 Sele
34. posite video acceptor 25 ETHERNET RJ 45 Connector Connect to a PC via a LAN for remote control see Section 6 2 26 RESET Button Press and hold while power cycling the device to reset to factory default configuration see Section 7 8 27 Mains Power Connector Connect to the mains power Installing the MV 6 3G HD SDI Multiviewer in a Rack 5 Installing the MV 6 3G HD SDI Multiviewer in a Rack This section provides instructions for rack mounting the device Before Installing in a Rack How to Rack Mount Before installing in a rack be sure that the To rack mount a machine environment is within the recommended range 1 Attach both ear brackets to the machine To do so remove the OPERATING TEMPERATURE 0 to 55 C 32 to 131 F screws from each side of the STORAGE TEMPERATURE _ 45 to 72 C 49 to 162 F machine 5 on each side and HUMIDITY 10 to 90 RHL non condensing replace those screws through the ear brackets CAUTION When installing on a 19 rack avoid hazards by taking care that 1 It is located within the recommended environmental conditions as the operating ambient temperature of a closed or multi unit rack assembly may exceed the room ambient temperature 2 Once rack mounted enough air will still flow around the machine gt 2 2 Place the ears of the machine 3 The machine is placed straight in the correct against the rack rails and insert the horizontal position
35. r two custom window layouts using the window layout buttons To select a window layout e Press one of the six screen layout buttons 13 Operating the MV 6 3G HD SDI Multiviewer Locally 7 6 7 7 7 8 The button flashes quickly three times and the window layout is recalled from the memory Freezing Releasing a Video Output To freeze release a video output 1 Select the required window to freeze 2 Press the Freeze button see FREEZE Button The button lights and the output video freezes 3 Press the Freeze button The button no longer lights and the video is no longer frozen Locking the Front Panel Lock the front panel buttons to prevent unwanted key presses from changing the current configuration To lock the front panel e Press and hold the Panel Lock button see PANEL LOCK Button The button lights and the front panel buttons are locked Pressing any button causes the Locked message to display and the Lock button to flash To unlock the front panel e Press and hold the Panel Lock button see PANEL LOCK Button The button no longer lights and the front panel buttons are unlocked To Reset the Device to Factory Default Configuration To reset the device to the factory default configuration 1 Turn the device off 2 Press and hold the Reset button on the rear panel of the device 3 While holding the button depressed turn the device on 4 Hold the button depressed for 10 seconds and re
36. scription Values INPUTS gt Displays the input states IN 1 unlocked IN 2 unlocked IN 3 unlocked IN 4 unlocked IN 5 unlocked IN 6 unlocked GENLOCK unlocked Displays the Genlock state 7 9 4 Comm Settings Sub menu The parameters in the Comm Settings sub menu set the network IP and serial communications values Table 6 Comm Settings Parameters and Descriptions Parameter Description Options NETWORK IP address Sets the IP network address All valid IP addresses Default 192 168 001 039 IP mask Sets the IP network mask All valid subnets Default 255 255 000 000 IP gateway Sets the IP gateway address All valid gateway addresses Default 000 000 000 000 IP port Sets the IP port number All valid TCP ports Default 05000 RS 232 Baud Displays the baud rate 115200 Parity Displays the parity setting none 16 KRAMER SIMPLE CREATIVE TECHNOLOGY Operating the MV 6 3G HD SDI Multiviewer Locally 7 9 5 User Presets Sub menu The options in the User Presets sub menu save and recall the preset configuration memories see Section 7 4 Table 7 User Presets Parameters and Descriptions Parameter Description Options SAVE Saves the current screen layout as a user USER PRESET 1 USER PRESET 2 defined layout Default USER PRESET 1 LOAD Loads the selected user defined screen layout USER PRESET 1 USER PRESET 2 Default USER PRESET 1 7 9 6 System Sub menu The paramet
37. to select the active input following selection of an active window using the WINDOW 1 to 6 buttons 4 LCD Menu 2 Line x 16 During normal operation the Window Input list is displayed During menu operations the Character Window Input or Menu parameter values are displayed see Section 7 9 Menu Display Defining the MV 6 3G HD SDI Multiviewer Feature Function 5 Menu Navigation Buttons Press the up A down left lt 4 and right buttons to naviga the menu parameters or values 6 ENTER Button Press to enter the menu or accept the parameter value 7 PANEL LOCK Button Press and hold to lock the front panel buttons Press and hold again to unlock the buttons see Section 7 7 8 Screen Layout Button CH Press to display and output all six inputs as per the pattern 6 windows 9 Screen Layout Button FA Press to display and output four selected inputs in a quad pattern 4 windows 10 Screen Layout Button uO Press to display and output one selected input as a full screen full screen 11 Screen Layout Button d Press to display and output two selected inputs as per the pattern 2 windows 12 U1 Button Press to select the first user definable output window pattern programmed using the menu see Section 7 5 13 U2 Button Press to select the second user definable output window pattern programmed using the menu see Section 7 5 14 FREEZE Button
38. to the SDI HDMI and composite video connectors as shown in Figure 3 3G HD SDI 3G HD SDI Camera Non linear Editor 3G HD SDI Display Preview 3G HD SDI 3G HD SDI LCD SDI Player Camera Display Figure 3 Connecting the MV 6 3G HD SDI Multiviewer Composite Video Recorder Always switch off the power to each device before connecting it to your MV 6 After connecting your MV 6 connect its power and then switch on the power to each device Connecting the MV 6 3G HD SDI Multiviewer 6 1 6 2 To connect the MV 6 3G HD SDI Multiviewer as shown in Figure 3 1 Connect up to six SDI sources SD HD or 3G HD SDI to the INPUT BNC connectors for example 3G HD SDI cameras to IN 1 and IN 3 and an SDI player to IN 2 2 Connect up to six SDI acceptors SD HD or 3G HD SDI to the INPUT LOOP BNC connectors for example a preview SDI display to IN 1 LOOP and a non linear editor to IN 2 LOOP 3 Connect up to three display acceptors to the OUTPUT connectors for example a 3G HD SDI display to the OUTPUT SDI BNC connector an LCD display to the HDMI connector and a CV video recorder to the OUTPUT CV BNC connector 4 Optional Connect a PC and or serial controller to the Ethernet connector see Section 6 2 and or _RS 232 port see Section 6 1 5 Connect the power cord Connecting to the RS 232 Port You can connect to the MV 6 via an RS 232 connection usi
39. up Window Figure 15 About MV 6 Window 24 25 26 26 27 27 28 29 30 30 30 30 30 30 30 30 31 31 32 32 32 32 32 33 11 12 19 20 21 22 23 24 25 25 26 27 ii KRAMER SIMPLE CREATIVE TECHNOLOGY Contents Tables Table 1 MV 6 3G HD SDI Multiviewer Front Panel Features Table 2 MV 6 3G HD SDI Multiviewer Rear Panel Features Table 3 Windows Sub menu Parameters and Descriptions Table 4 Output Sub menu Parameters and Descriptions Table 5 Status Sub menu Parameters and Descriptions Table 6 Comm Settings Parameters and Descriptions Table 7 User Presets Parameters and Descriptions Table 8 System Sub menu Parameters and Descriptions Table 9 MV 6 Controller Software Features Table 10 Menu Bar Options Table 11 Quick Access Toolbar Options Table 12 Switch Button Characteristics Table 13 MV 6 Technical Specifications Table 14 Default Communication Parameters 15 16 16 16 17 17 19 20 20 23 28 29 iii Introduction 1 Introduction Welcome to Kramer Electronics Since 1981 Kramer Electronics has been providing a world of unique creative and affordable solutions to the vast range of problems that confront the video audio presentation and broadcasting professional on a daily basis In recent years we have redesigned and upgraded most of our line making the best even better Our 1 000 plus different models now appear in 11 groups that are clearly defined by functio
40. zed please contact Kramer at one of the agents listed in the Web site www kramerelectronics com 2 Any product on which the serial number has been defaced modified or removed or on which the WARRANTY VOID IF TAMPERED sticker has been torn reattached removed or otherwise interfered with 3 Damage deterioration or malfunction resulting from i Accident misuse abuse neglect fire water lightning or other acts of nature ii Product modification or failure to follow instructions supplied with the product iii Repair or attempted repair by anyone not authorized by Kramer iv Any shipment of the product claims must be presented to the carrier v Removalorinstallation of the product vi Any other cause which does not relate to a product defect vii Cartons equipment enclosures cables or accessories used in conjunction with the product WHAT WE WILL PAY FOR AND WHAT WE WILL NOT PAY FOR We will pay labor and material expenses for covered items We will not pay for the following 1 Removalor installations charges 2 Costs of initial technical adjustments set up including adjustment of user controls or programming These costs are the responsibility of the Kramer dealer from whom the product was purchased 3 Shipping charges HOW YOU CAN GET WARRANTY SERVICE 1 To obtain service on you product you must take or ship it prepaid to any authorized Kramer service center 2 Whenever warranty service is required the original date
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