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Attix5 Pro Desktop & Laptop Edition User Manual for

1. Account setup 11 Zen Internet Sandbrook Park Sandbrook Way Rochdale OL11 1RY Registered in England No 03101568 Tel 01706 902000 Fax 001706 902005 Email info zen co uk Web www zen co uk Zen Internet 2015 3 Account setup To be able to back up or restore data using the Backup Client a Backup Account is required Setting up a Backup Account The Account Setup Wizard will launch when the Backup Client is opened for the first time for more information see Opening the Backup Client in Chapter 4 Graphical User Interface i Note To run the Account Setup Wizard at any other time On the Tools menu click Account Setup Wizard In the warning box that appears click the Run Account Setup Wizard button and follow the instructions below from Step 2 onwards Account Setup Wizard The Account Setup Wizard typically consists of seven steps to guide you through the Setup task in a simple step by step manner These steps also make it possible to undo previous operations by navigating backward i Note Some of the settings encountered in the wizard may have been removed when the Installation DMG was created Furthermore the wizard may contain additional steps Please read each window carefully before continuing 12 Zen Internet Sandbrook Park Sandbrook Way Rochdale OL11 1RY Registered in England No 03101568 Tel 01706 902000 Fax 01706 902005 Email info zen co uk Web www zen co uk Zen Internet 2015
2. Step 1 of 7 Specify Storage Platform connection settings i Note This step displays when the wizard is run directly after the DL Client installation If accessing the wizard at a later stage via the Tools menu this step will not display as the Storage Platform settings will already have been configured To specify the Storage Platform connection settings e Inthe Storage Platform address box type the IP address or DNS name of the Storage Platform where the Backup Account resides e Inthe Group name field specify which Backup Group the Account belongs to e Inthe Group create key field specify the preconfigured Group create key for the applicable Group If you do not have access to this key please contact your Storage Platform administrator i Note This key is case sensitive e Once all the correct settings have been entered click Next r A E are DA A Account Setup Wizari Enter the Storage Platform connection settings Please contact your backup administrator if you do not have the required information Storage Platform Settings Storage Platform address 192 168 20 215 Group name A SP OWNER RESELLER AABACKUP ACCOUNTS Group create key ATTIX Pro Help Back e Zen Internet Sandbrook Park Sandbrook Way Rochdale OL11 1RY Registered in England No 03101568 13 Tel 01706 902000 Fax 01706 902005 Email info zen co uk Web www zen co uk Zen Internet 2015 Step 2 of 7 Cr
3. The Backup or Storage Platform Administrator has included this file Included by profiling or file type Files displaying this icon will be backed up to the Storage Platform and cannot be deselected from within the Backup Client 31 Zen Internet Sandbrook Park Sandbrook Way Rochdale OL11 1RY Registered in England No 03101568 Tel 01706 902000 Fax 01706 902005 Email info zen co uk Web www zen co uk Zen Internet 2015 Icon legend continued The Backup or Storage Platform Administrator has applied a filter to Included by profiling the parent folder or directory That filter has included the file in the filter backup selection Files displaying this icon cannot be deselected or excluded from within the Backup Client The Backup or Storage Platform Administrator has included this file Included by profiling or file type Files displaying this icon will be backed up to the Storage Platform and cannot be deselected from within the Backup Client The Backup or Storage Platform Administrator has applied a filter to Included by profiling the parent folder or directory That filter has included the file in the filter backup selection Files displaying this icon cannot be deselected or excluded from within the Backup Client The Backup or Storage Platform Administrator has excluded this file D or its file type Files displaying this icon will not be backed up to the Excluded by profiling l l l Storage Platform and cannot be included in th
4. Warning If Original location is selected the restored files will overwrite any existing files with the same name in that location A warning will however be displayed before the Backup Client overwrites any files e Inthe Options area specify the restore options Options vi Recreate directory structure Eil Restore empty folders Overwrite files Use compression faster over the Internet e e For more information on restore options see the Restore options table below e Click OK 43 Zen Internet Sandbrook Park Sandbrook Way Rochdale OL11 1RY Registered in England No 03101568 Tel 01706 902000 Fax 01706 902005 Email info zen co uk Web www zen co uk Zen Internet 2015 Restore options By default the folder structure is recreated in the Restore folder To specify that all files be restored to one location clear the Recreate folder structure check box Recreate directory structure ES Note If restoring files from different folders with the same file names you need to recreate the folder structure to prevent overwriting the files To restore all empty folders within the directory structure select the Restore empty folders check box Clear the check box to restore only those folders containing backed up files Restore empty folders i Note This option is only available when Recreate directory structure is selected Select this option to prevent the Backup Client displa
5. Zen Internet 2015 The Snapshot data will display as an entry in the Restore tree enabling you to browse a directory of its contents and restore files and folders For more information see Chapter 6 Restores Profiling Profiling enables your Backup Administrator to propagate certain client side settings from the Storage Platform to your Backup Client It can be used to enforce the following settings e Backup schedules e Inclusions and exclusions e Filters e Most options and settings accessible via the Tools and Attix5 Pro menus i Note Profiled settings take priority over settings specified in the Backup Client When the Backup Client connects to the Storage Platform it receives a list of all profiled settings These changes are implemented in the Backup Client You can however connect to the Storage Platform and update profiled settings manually To update profiled settings manually e Onthe Attix5 Pro menu click Preferences e Onthe Account and Security page of the Options and Settings dialog box click the Retrieve Settings button The Backup Client will retrieve any profiled settings from the Storage Platform and update its options and settings accordingly i Note Profiled settings are greyed out and cannot be modified from within the Backup Client 75 Zen Internet Sandbrook Park Sandbrook Way Rochdale OL11 1RY Registered in England No 03101568 Tel 01706 902000 Fax 01706 902005 Email inf
6. Advanced tools DL includes tools that allow advanced users to modify enhance and streamline the Backup Client Remote management Remote Management enables the Backup Administrator to remotely access and configure the Backup Client using the Storage Platform Console To enable Remote Management e Onthe Tools menu click Remote Management e Inthe Remote Management Settings dialog box that appears select the Enable Remote Management check box e Inthe Connection area ensure that the port number in the Port box is correct 9091 is specified by default If incorrect modify as required e Ifthe machine has multiple IP addresses available you can specify whether the Remote Service must bind to all available IP addresses or to only one IP address e Inthe Access area select the access credentials to be allowed 69 Zen Internet Sandbrook Park Sandbrook Way Rochdale OL11 1RY Registered in England No 03101568 Tel 01706 902000 Fax 01706 902005 Email info zen co uk Web www zen co uk Zen Internet 2015 Gi Notes Allow SP controlled access enables Backup Administrators with the correct access permissions to use their Storage Platform User Access Management usernames and passwords to connect to and administer this Backup Client If you clear this check box Storage Platform administrators will not have remote access Select Allow custom access and supply a username and password if you do not wish to make use of
7. a If restoring from disk select the Show Restore Snapshot s in Restore panel check box and then specify the path to the data in the Snapshot location box Warning The default snapshot location specified is Backups Ilmport Snapshot Restore If you wish to use this location you need to create the folder structure on the machine and then paste the snapshot data onto the Snapshot Restore folder This folder is not created automatically Alternatively you can use the Browse button to browse to the location in which you have saved the snapshot data Note You need to specify the snapshot data s parent folder NOT the snapshot folder itself E g If your snapshot data folder is called 20100506124347 and you ve copied it to Backups Import Snapshot Restore you need to specify Backups Import Snapshot Restore in the Snapshot location box NOT Backups lmport Snapshot Restore 20100506124347 b If restoring from a recovery server select the Do restores from recovery es server check box and then specify the server address and port number in the boxes provided If using a proxy server select the Use proxy settings for recovery check box i Note This option can only be used if the Backup Administrator has prepared a recovery server e Click OK Zen Internet Sandbrook Park Sandbrook Way Rochdale OL11 1RY Registered in England No 03101568 74 Tel 01706 902000 Fax 01706 902005 Email info zen co uk Web www zen co uk
8. e Launch backups e Schedule automatic backups e Find files in previous backups e Restore files and folders from previous backups Opening the Backup Client interface To open the DL Client interface Click the Attix5 Pro icon in the Dock i Note The first time you open the Backup Client the Account Setup Wizard launches automatically For more information on creating a Backup Account see Chapter 3 Account setup The Client interface explained You can manage and monitor backups using the Backup Client application window Application window The Backup Client application window contains the following areas AttixS Pro File Tools View Help ere 96 eieiei Toolbar Backup Size Restore Find Options Automate Help a Backup Selection Restore Logs Ta bs iil My Computer Filename 44 Size v L7 My documents B par n mpg You can tell the Backup Client which files l e T i gt E m e and or folders to back up and which to ae LT ege 2009 4 ahaa ea Product Help Trash vol E 2009 0 Selection tab and then including or gt L mm L7 Applications 2010 0 excluding the items as desstibeetrtTOv gt L7 Xcode L bin 2009 0 i 4 gt L7 AttixSLogs L cores 2009 0 i Tip Once a file or folder is included in the Sta tus bar KE 7 dev 2010 0 backup selection any modifications to it will T L7 Developer 2009 0 A be back
9. enne nnne nnne nnns 7 3 ACCOUN Et eR 12 Setting up a Backup Account 12 Account Setup Wizard sssssessssssssssssseeeee nennen nnne nsns nans 12 4 Graphical User Interface QUIT cortan tnt t nx annees 22 Opening the Backup Client interface EE 22 The Client interface explained sees 22 POMC AUG VINO er P 22 3 UU RE 27 ROWO DAC i eee nee 27 Selecting dala to Dack UD DEEN 27 Determining the backup selection size nnssnnnnnennnneenrnnrrnenrntrennrnnrreerr nenne 99 Exporting a selection te EE 36 Staring a backup manually nasus utet dete tain uat aaa easa 37 Scheduling automatic backups EE 37 Cancelling docte Ue NR TROU 39 Resuming a oio jo E 40 SOS RTT 41 ROWO Re D E UU TU TEM 41 en ee EE To RE el 41 FSS OMNI eric ENTE 43 TG STAM Ine Tes DEO ee 43 lieler Te Aerer Die Sse nexananananien RnHEDUUHN DU RUINA see VEU EDU NU RER MEE NU 45 Restoring a backup selection sese 47 Restoring archived data 49 ES 50 Accessing log files ccccceeecccceeseecceeseeeceaeeecceuseeeseuueeessaeeessagseessenseeessaeeeeses 50 Changing log file settmgs 50 D Zen Internet Sandbrook Park Sandbrook Way Rochdale OL11 1RY Registered in England No 03101568 Tel 01706 902000 Fax 01706 902005 Email info zen co uk Web www zen co uk Zen Internet 2015 8 Options and settings c cece ccccceeseecceeeeeseeceeec
10. www zen co uk Zen Internet 2015 Icon legend On the Backup Selection tab each file and folder is displayed with an associated icon The colour of the icon indicates the file or folder s backup selection status For more information on backup selections see Selecting data to back up earlier in this chapter d Backup Selection 2 Restore Logs SS My Computer m Filename e E y documents ome b ES m b E ssh b Ke Trash The following icon legend lists the Attix5 Pro icons and the statuses they indicate You can access this legend by clicking Icon Legend on the Help menu Note For more information see Profiled selections in Chapter 4 Graphical User Interface GUI and Plug ins in Chapter 9 Plug ins Icon legend The file exists in the folder or directory but is not included in the File not selected backup selection neither included nor excluded u Selected by user The Backup Client user has included the file in the backup selection The Backup Client user has applied a filter to the parent folder or Selected by user filter directory That filter has included the file in the backup selection The Backup Client user has excluded the file from being backed up to Excluded by user the Storage Platform The Backup or Storage Platform Administrator has excluded this file Excluded by E or its file type Files displaying this icon will not be backed up to the administrator Storage Platform
11. 03101568 Tel 01706 902000 Fax 01706 902005 Email info zen co uk Web www zen co uk Zen Internet 2015 IN Step 1 of 4 Welcome The Welcome page will outline the task to be performed To start the installer Click Continue Welcome to the Attix5 Pro Installer Introdu ction You will be guided through the steps necessary to amp Destination Sele install this software i Installation Installations oe Aa e Summa e k Er Go Back 8 Zen Internet Sandbrook Park Sandbrook Way Rochdale OL11 1RY Registered in England No 03101568 Tel 01706 902000 Fax 01706 902005 Email info zen co uk Web www zen co uk Zen Internet 2015 IN Step 2 of 4 Select an install destination To select a destination for the DL application files and folders e Select the disk on which you wish to install DL e Click Continue Select a Destination Select the disk where you want to install the Attix5 Pro Introduction software 6 Destination Selg e Installation Installations i i Summa ps Macintosh HD 101 28 GB free 118 69 GB total Installing this software requires 17 6 MB of space GoBack Continue 9 Zen Internet Sandbrook Park Sandbrook Way Rochdale OL11 1RY Registered in England No 03101568 Tel 01706 902000 Fax 001706902005 Email info zen co uk Web www zen co uk Zen Internet 2015 Step 3 of 4 Install To b
12. 2010 10 24 38 B 12 Aug 2010 10 21 41 B 12 Aug 2010 10 17 40 B 12 Aug 2010 10 14 39 B 12 Aug 2010 10 13 40 ES 12 Aug 2010 10 11 22 ad Fr FI WoW VY V Ww Ww i Note Grey folders indicate archived data However if you do not see these folders in the Restore tree it does not mean that no archived backups are available In such cases please consult your Backup Administrator for further details about archived backups You can access archived data by requesting that your Backup Administrator import the HSM data to the Storage Platform Once the data has been imported it will be available for restore in the same manner as all other backups 49 Zen Internet Sandbrook Park Sandbrook Way Rochdale OL11 1RY Registered in England No 03101568 Tel 01706 902000 Fax 01706 902005 Email info zen co uk Web www zen co uk Zen Internet 2015 7 Logs The Backup Client logs all backup and restore processes and their results in log files that you can view on the Logs tab The following sections describe how to access log files and modify their settings Accessing log files The Logs tab in the Backup Client provides detailed information about each backup and restore An additional toolbar button appears when the Logs tab is opened the Summary button Use the button to view only errors and warnings and the last 14 lines in the log file 5 Backup Selection Restore Logs 23 Jan 2010 19 01 37 23 Jan 2010 1
13. Client Processor Usage Limits This section allows you to manipulate the data transfer during the backup process if you have to limit the transfer in any way Restrict size of each backup MB 10 al Cycle backup process until all selected data has been transferred The backup process will be repeated until the complete backup has been transferred to the Storage Platform 63 Zen Internet Sandbrook Park Sandbrook Way Rochdale OL11 1RY Registered in England No 03101568 Tel 01706 902000 Fax 001706 902005 Email info zen co uk Web www zen co uk Zen Internet 2015 The Performance and Limits page consists of the following areas e Processor Usage amp Disk Access area e Limits area Processor Usage amp Disk Access area The Backup Client uses a fair portion of available processor power to patch compress and encrypt files during the backup process If you use the computer at the same time you may experience some performance deterioration To lessen this effect you can lower the Processor Usage Warning If you use the highest Processor Usage setting it will affect machine s performance during the backup Disk Access is another setting that you can modify to limit performance deterioration If you use the High setting the Backup Client will continuously use all available disk access to read and write to the disk ensuring that the process completes as quickly as possible The process will take longe
14. Email info zen co uk Web www zen co uk Zen Internet 2015 Backup Snapshots The Backup Snapshot feature enables you to create a backup of all items included in your backup selection and send it to a disk drive This Snapshot data can then be moved to the Storage Platform You can use this feature to reduce the initial backup window if there is a large amount of data to be transferred typically over a slow Internet network connection A similar procedure enables you to restore a large amount of data e g during a disaster recovery i Note A snapshot backup uses Blowfish 448 encryption and the backup encryption key to encrypt the data A Warnings This procedure should only be performed with the assistance of the Backup Aaministrator Ensure that you have an active Backup Account Before beginning the Backup Snapshot process it is best to perform a test backup transferring only a small amount of data to ensure that the StorageServer connection is successful To export a Backup Snapshot e Onthe Tools menu point to Snapshot and then click Export Backup Snapshot e Select The next backup must be a Snapshot backup e Specify a destination in the box provided e Click OK e Initiate a backup The Snapshot data is now stored in the location specified in step 3 above and can be moved to the Storage Platform The Backup Administrator can then import the snapshot data to the StorageServer using the Storage Pl
15. OL11 1RY Registered in England No 03101568 17 Tel 01706 902000 Fax 01706 902005 Email info zen co uk Web www zen co uk Zen Internet 2015 Step 5 of 7 Schedule backup process Attix5 Pro can run backups on included files and folders either upon request manually or automatically This step enables you to set up a backup schedule wl Tip It is advised to back up at night when the machine is running and the Backup Client is not in use The machine must be switched on at the time s specified for scheduled backups but the Mac user does not need to be logged in To configure the Backup Client to run only manual backups e Clear the Daily automatic backups check box e Click Next to move to the next step in the wizard Warning This option is not recommended If an automated backup schedule is not created backups will have to be run manually Enabling automatic backups is strongly advised To schedule daily automatic backups e Select the Daily automatic backups check box e Inthe Back up every day at box specify a backup time e Click Next to move to the next step in the wizard or schedule additional advanced backups as described below a8 Account Setup Wizard Do you want to schedule automated backups F Specify the daily and hourly backup schedule You are strongly recommended to enable automatic backups f Automatic Backups ivi Daily automatic backups Back up every day at Advanc
16. and folders How to restore The following sections describe how to select data to restore start the restore process and search for specific backed up files Selecting data to restore On the Restore tab the Restore tree gives you access to backed up files via two main nodes Last Backup and Previous Backups Backup Selection J Restore Logs Filename Y Size Date C hackupset xml 1 KB 23 01 2010 06 23 Jan 2010 18 45 21 23 Jan 2010 18 45 05 23 Jan 2010 18 44 53 23 Jan 2010 18 44 36 33 Jan 2010 18 43 16 23 Jan 2010 18 33 26 The Last Backup node contains the file folder structure of the last successful backup and displays the date and time it occurred in parentheses y i Note Restores done from the Last Backup node are typically faster than those done from the Previous Backups node as the Backup Client may be able to retrieve the data from the cache instead the Storage Platform When you expand the Previous Backups node the Backup Client retrieves the list of previous backups from the Storage Platform and displays them in the tree 41 Zen Internet Sandbrook Park Sandbrook Way Rochdale OL11 1RY Registered in England No 03101568 Tel 01706 902000 Fax 01706 902005 Email info zen co uk Web www zen co uk Zen Internet 2015 To select and restore data from the last backup e Click the Restore tab e Expand the Last Backup node to view the files folders e Include a singl
17. available e Remember password for backup and restore The Backup Client remembers the Backup Account password when doing a backup or restore This is the default setting e Prompt for password on restore The Backup Client prompts for the Backup Account password during the restore process e Prompt for password to open the Backup Client and to restore The Backup Client prompts for the Backup Account password when opening the Backup Client and the Restore tab Connections You can use the Connections page in the Options and Settings dialog box to e Modify Storage Platform connection settings e Enable disable configure proxy server details ID Options and Settings Connections Backup Schedule Connection Settings Backup Throttle Display Use this section to change your connection settings These settings were configured in the Setup a Wizard during the installation process Disk Usage Performance and Limits Use network connection Logging C Use dial up connection Advanced Options Dial up Settings r Proxy Server If you use a proxy server for your Internet connection you will probably have to supply the same proxy server information in the Backup Client No proxy Q Use HTTP proxy Use SOCKSvS Proxy Proxy Host Proxy Port 10080 Proxy server requires authentication Username Password CEB o Ge 5A Zen Internet Sandbrook Park Sandbro
18. minutes Click to cycle 11 13 15 17 19 E ps ETE ESTE CS EHE SEE EJEJETEESESIESESE3EESEE3ESESEJESESE TL 3E3 Zen Internet Sandbrook Park Sandbrook Way Rochdale OL11 1RY Registered in England No 03101568 98 Tel 01706 902000 Fax 01706 902005 Email info zen co uk Web www zen co uk Zen Internet 2015 The Backup Throttle page consists of the following areas e Speed Limits area e Throttle Map area Speed Limits area In this area you can specify one or more speed limits in kilobytes per second that can be applied when sending backup data to the Storage Platform To specify a speed limit Choose a colour to represent the limit and specify the limit in that colour s Limit box You can now schedule the speed limits in the Throttle Map area as described below i Note A limit of 0 indicates that no limit will be applied Throttle Map area In this area you can indicate when the speed limits specified in the Speed Limits area should apply by creating a throttle map wl Tip By default a throttle map is provided with different colours indicating week day office hours out of office hours and weekends using intervals of 60 minutes You can either set speed limits for the colours used in this default map or you can click the Clear button and create a new map by following the instructions below To create a throttle map e Inthe Interval box specify the number of minutes that each block in the graph
19. should represent e Inthe Speed Limits area click a speed limit colour e Inthe Throttle Map area click the schedule interval boxes you wish to apply the limit to The colour of the selected interval boxes will change to match that of the chosen limit Zen Internet Sandbrook Park Sandbrook Way Rochdale OL11 1RY Registered in England No 03101568 29 Tel 01706 902000 Fax 01706 902005 Email info zen co uk Web www zen co uk Zen Internet 2015 IN Display You can use the Display page in the Options and Settings dialog box to select your Backup Client display preferences Display Backup Schedule Selection Table C Backup Throttle Display Display File Type column in selection table Disk Usage vi Display folders in selection table Performance and Limits E Logging Zen Internet Sandbrook Park Sandbrook Way Rochdale OL11 1RY Registered in England No 03101568 60 Tel 01706 902000 Fax 01706 902005 Email info zen co uk Web www zen co uk Zen Internet 2015 IN The Display page consists of a Selection Table area that provides you with the following options e Display File Type column in selection table Adds a File Type column to the right hand pane of the Backup Selection and Restore tabs e Display folders in selection table Enables the Backup Selection tab s right hand pane to display subfolders Disk Usage You can use the Disk Usage page in the Options and S
20. zen co uk 2 Installation Below are the system requirements for AttixS Pro Desktop amp Laptop Edition i Note For the latest system requirements and compatibility information please refer to the Requirements Compatibility pdf provided with each release of the Attix5 Pro software System requirements Operating System DL is available for the following Macintosh operating systems e MAC OS X 10 4 Tiger e MAC OS X 10 5 Leopard e MAC OS X 10 6 Snow Leopard Processor amp Memory e Required PowerPC G3 G4 or G5 Intel Core processor with 128 MB memory above operating system requirements e Recommended 256 MB above operating system requirements Disk Space e Required 50 MB plus space for local cache i Note Please ensure that the drive on which the Backup Client will be installed has enough free space to store copies of the selected files e Recommended Amount of free space equal to the Backup Account limit The local cache can be as large as the total size of all files included in the backup selection W W Example A file inclusion of 100 MB needs up to 100 MB extra disk space for the cache Other e Minimum video requirements 800 x 600 Resolution 256 colours Registered in England No 03101568 Zen Internet 2015 Installing Attix5 Pro DL The DL DMG file contains pre configured information to make installing DL quick and easy i Note The options available during the
21. 9 00 02 Errors and warnings 23 Jan 2010 18 45 33 23 Jan 2010 18 45 24 23 Jan 2010 18 45 08 23 Jan 2010 18 44 56 Last few lines of log file 23 Jan 2010 18 44 39 23 Jan 2010 18 43 19 Message 18 45 35 Technical Data 23 Jan 2010 18 33 28 Message 18 45 35 Backup prepared in 00 00 00 Message 18 45 35 Mew files 0 0 0 KB comp 0 0 KB Warning 18 45 34 The Storage Platform is using a temporary certific Warning 18 45 34 The Storage Platform is using a temporary certific Changing log file settings You can specify your logging preferences on the Logging page in the Options and Settings dialog box Modifiable settings include e level of detail included e date inclusion exclusion in time stamp e log file retention period For information on configuring the log file settings see Logging in Chapter 8 Options and settings 50 Zen Internet Sandbrook Park Sandbrook Way Rochdale OL11 1RY Registered in England No 03101568 Tel 01706 902000 Fax 01706 902005 Email info zen co uk Web www zen co uk Zen Internet 2015 8 Options and settings To access the Options and Settings dialog box e On the Attix5 Pro menu click Preferences e Alternatively click the Options button on the toolbar The various options and settings are grouped in the left hand pane according to their functions Click an item on the left to view the full
22. Connecting to Storage Platform on 192 168 20 215 443 Server name Storage Platform Attix5 Dev QA Logging in to file server Connecting to Storage Platform on 192 168 20 215 8443 Server name Storage Platform Attixb Dev QA User authenticated Block size sent 2 048 bytes Bytes sent 102 81 MB Total time 10009ms Connection speed estimate 10 28 MB s Health check complete e When the message Health check complete displays click OK Zen Internet Sandbrook Park Sandbrook Way Rochdale OL11 1RY Registered in England No 03101568 Tel 01706 902000 Fax 01706 902005 Email info zen co uk Web www zen co uk Zen Internet 2015 12 The Health Check results display in a new dialog box with options to print export to HTML and export to CSV Examine the health check results below and print or export the report as needed Health Check Results Healthcheck start time Sat Jan 23 19 17 12 SAST 2010 Healthcheck end time Sat Jan 23 19 17 24 SAST 2010 Healthcheck duration 12s Memory Memory stats last backup Lowest free 5 78 MB Highest total memory 37 72 MB Maximum memory setting 126 81 MB Memory stats to date Lowest ever free memory 1 35 MB Highest ever total memory 37 72 MB Highest ever maximum memory setting 126 81 MB Data Protected Zen Internet Sandbrook Park Sandbrook Way Rochdale OL11 1RY Registered in England No 03101568 Tel 01706 902000 Fax 01706 902005
23. England No 03101568 Tel 01706 902000 Fax 01706 902005 Email info zen co uk Web www zen co uk Zen Internet 2015 21 Step 7 of 7 Confirm configuration and exit the wizard In the final step of the Account Setup Wizard a Summary screen displays a list of the configured settings To confirm the Setup information e Read and verify that the information is correct and then click Next e The Backup Client will connect to the Storage Platform and configure the Backup Account A message will be displayed to confirm that the Account was set up successfully e Click OK to close the message box Confirm your account settings If the settings below are correct then click Next otherwise click Back to change your settings Summary You have entered the following information Attix5 Pro Username BACKUP ACCOUNT 01 Connection method Local Area Network Automatic backups Backup daily at 19h00 ATTIX Pro C C I Gore Now that a Backup Account has been configured you have connected to an Account on the Storage Platform you can select the files and folders you wish to back up Zen Internet Sandbrook Park Sandbrook Way Rochdale OL11 1RY Registered in En Tel 01706 902000 Fax 01706 902005 Email info zen co uk Web www zen co uk dn gland No 03101568 Zen Internet 2015 IN 4 Graphical User Interface GUI You can use the Graphical User Interface GUI to e Select files for backup
24. IN Attix5 Pro Your guide to protecting data with Attix5 Pro Desktop amp Laptop Edition V6 0 User Manual for Mac OS X Zen Internet Sandbrook Park Sandbrook Way Rochdale OL11 1RY Registered in England No 03101568 Tel 01706 902000 Fax 01706 902005 Email info zen co uk Web www zen co uk Zen Internet 2015 Zen Internet Sandbrook Park Sandbrook Way Rochdale OL11 1RY Tel 01706 902000 Fax 01706 902005 Email info zen co uk Web www zen co uk Copyright Notice and Proprietary Information All rights reserved Attix5 2011 Trademarks Mac Tiger Leopard and Snow Leopard are registered trademarks of Apple Inc Instruction Symbols The following icons are used in this user manual 1 The information icon precedes important information Ka The example icon indicates a practical illustration of a process or procedure Q9 The hint icon indicates a suggestion or hint to guide or assist you with performing a task The warning icon provides a warning against potential mistakes and actions that could cause critical error Registered in England No 03101568 Zen Internet 2015 IN Contents MPM CG TG cise ses REDE 4 Product OvervVieW c 4 1 Getting Eco N 5 2 Installation RRRRRRET 6 System reOuitremen e 6 Installing Attix5 Pro UD 7 Attix5 Pro Installer
25. abase folder locations can be accepted and you can click Next without making any modifications If however the drive on which the Backup Client is installed has limited space available you can move the folders and selection database to another location Warning Please ensure that these folders are located on a drive with sufficient free space To change the temp cache logs and or database folder locations e Click the Browse button next to the appropriate box e g Temp and then select a different location for that folder e Repeat step 1 above until all folder locations are correctly specified e Click Next to continue with the installation process rN Warning The Cache and Temp folders must reside on the same drive volume e D A r f E x dics HD WIL LAUD Y alt Do you want to modify the default working folders You can move the Cache Log Temporary folders and the Selection Database to another location if there is limited space available on the drive where the Backup Client is installed Working Folders Note Always keep these folders on the same drive volume Temp Applications Attix5 Pro app Contents Resources toBackup Cache Applications Attix5 Pro app Contents Resources cache Logs Applications AttixS Pro app Contents Resources logs Applications AttixS Pro app Contents Resources ATTIX Pro Ce Ca D op Zen Internet Sandbrook Park Sandbrook Way Rochdale OL11 1RY Registered in
26. ackup Account password e Inthe Encryption key box type the encryption key chosen when the Backup Account was created Enter the new account details Choose and enter your preferred account name password and encryption key Account Details Backup Account name BACKUP ACCOUNT 01 Account password DUU Minimum 4 characters Confirm password ccc eo Please choose an encryption key of 8 characters or more that will be used to encrypt your backups on the server Note If you lose this key you will not be able to restore your data so write it down and store it somewhere safe Encryption key eeeneens Minimum 8 characters Confirm key ATTIX DPro Gur C mu Co Zen Internet Sandbrook Park Sandbrook Way Rochdale OL11 1RY Registered in England No 03101568 15 Tel 01706 902000 Fax 01706 902005 Email info zen co uk Web www zen co uk Zen Internet 2015 To specify the new Account details 1 Inthe Backup Account name box type an Account name that consists of a minimum of 4 characters 2 Inthe Account password box type a password that consists of a minimum of 4 characters 3 Inthe Confirm password box repeat the Account password entered in the Account password box above 4 Inthe Encryption key box type an encryption key that consists of a minimum of 8 characters 5 Click Next A Warning Disaster recovery is not possible without the encryption key Please ensure that this key is k
27. atform Console For more information please refer to the Storage Platform Console User Manual i Note The Backup Account will be disabled at this point to ensure that the Snapshot data is the most recent Once the data has been successfully imported to the Storage Platform the Account will be enabled automatically and backups can proceed as usual Zen Internet Sandbrook Park Sandbrook Way Rochdale OL11 1RY Registered in England No 03101568 73 Tel 01706 902000 Fax 01706 902005 Email info zen co uk Web www zen co uk Zen Internet 2015 Restore Snapshots Disaster recovery The Restore Snapshot feature enables you to restore large amounts of data from a locally connected device to a machine via the Backup Client i Notes y Before you can perform the steps outlined below the snapshot data needs to be exported from the StorageServer to a mobile storage device by a Backup Administrator For more information please refer to the Storage Platform Console User Manual A snapshot restore uses Blowfish 448 encryption and the backup encryption key to encrypt the data To restore data from a Snapshot e Connect the mobile storage device containing the snapshot data to the Client machine or to a Local Area Network so that it has access to the Client machine e Onthe Tools menu point to Snapshot and then click Import Restore Snapshot e Select whether you wish to restore the data from a disk drive or recovery server
28. available consider shortening the time files are kept in the cache 62 Zen Internet Sandbrook Park Sandbrook Way Rochdale OL11 1RY Registered in England No 03101568 Tel 01706 902000 Fax 01706 902005 Email info zen co uk Web www zen co uk Zen Internet 2015 i Note If you specify O days for caching patching is disabled All files in the Cache will be deleted and full copies of changed files will be transmitted to the Storage Platform during each backup To delete the current cache use the Clear Cache buiton If the cache is deleted full copies of the selected files will be re sent to the Storage Platform during the next backup i Note The Backup Client will log the message Doing monthly cache cleanup once a month This maintenance task is to ensure that there are no redundant files in the Cache Performance and Limits You can use the Performance and Limits page in the Options and Settings dialog box to e ncrease decrease Backup Client processor usage e Increase decrease Backup Client disk access usage e Restrict backup size Account and Security Performance and Limits C Connections Backup Schedule Processor Usage amp Disk Access Backup Throttle C Display Disk Usage Performance and Limits Logging G Advanced Options If you experience any performance deterioration during the backup process you can lessen this effect by lowering the processor usage and disk access of the Backup
29. ccount information as it is configured on the Storage Platform You can use the Retrieve Settings button to update your Account settings P Tip This button is useful to verify that the Account limit has been modified after requesting a change from the Backup Administrator or to update Backup Group Profiling settings Account Setup area You can use the Change Password and Change Encryption Key buttons to overwrite the current password and encryption key To change your Backup Account settings click the Run Setup Wizard button For more information see Account Setup Wizard in Chapter 3 Account setup A Warnings Changing the encryption key involves intensive processing on the Storage Platform and may take several minutes You should avoid doing this unless the encryption key has been compromised Disaster recovery is not possible without the encryption key Please ensure that this key is kept in a safe place THIS ENCRYPTION KEY IS NOT STORED ON THE STORAGE PLATFORM AND CANNOT BE RECOVERED OR RESET IF LOST Security Settings area In the Security Settings area you can select whether or not the Backup Client should remember the Backup Account password when running a backup or a restore Zen Internet Sandbrook Park Sandbrook Way Rochdale OL11 1RY Registered in England No 03101568 23 Tel 01706 902000 Fax 01706 902005 Email info zen co uk Web www zen co uk Zen Internet 2015 IN There are three options
30. co uk Web www zen co uk Zen Internet 2015 71 IN e Data Protected Information includes the number of files and directories included in the backup selection e Disk Usage Free space availability for all local drives e Line Speed Line Speed estimate to the Storage Platform determined by transmitting data for 10 seconds You can specify which checks to run by selecting or clearing the relevant check boxes in the Options area Use the Show Last Health Check button to see the last report You can Print and or Export the Health Check reports To run a health check e Onthe Tools menu click Health Check e Inthe dialog box that appears specify which checks to run by selecting or clearing the check boxes next to the options Four checks are available see above e Click the Start button to begin the health check process The Health Check dialog box appears displaying the progress of the health check until completion LN cKIng disk usage Usage will be checked for Cache directory Applications AttixS Pro app Contents Resources cache Database directory Applications AttixS Pro app Contents Resources Logs directory Applications AttixS Pro app Contents Resources logs Temp directory Applications AttixS Pro app Contents Resources toBackup Disk usage for Total space 111 47 GB Free space 94 66 GB Checking line speed Test will be for 10s please wait Initializing secure random generator
31. d date d Registered in England No 03101568 Zen Internet 2015 IN To restore files from the Find Files in Backup dialog box e Inthe search results list include the files to restore by clicking the icons next to the file names or by Control clicking each file name and then clicking Include e Click the Restore button File name full or partial a Search last backup local Search through previous backups Storage Platform V Search backup dates Start date 01 23 2010 l v MM dd YYYY End date 01 23 2010 e MM dd YYYY _ Limit number of results to 10 Search result zeg Folder Filename Size Date File t Backup Date JUsers attix5 ssh config 1 KB 15 09 2009 11 23 01 2010 06 Workspace backupset xml 1 KB 23 01 2010 05 xml 23 01 2010 06 Workspace backupset xml 1 KB 23 01 2010 06 xml 23 01 2010 06 Workspace backupset xml 1KB 23 01 2010 06 xml 23 01 2010 06 Workspace backupset xml 1 KB 23 01 2010 06 xml 23 01 2010 06 Workspace backupset xml 1KB 23 01 2010 06 xml 23 01 2010 06 Workspace backupset xml 1 KB 23 01 2010 06 xml 23 01 2010 06 Workspace backupset xml 1KB 23 01 2010 06 xml 23 01 2010 06 Restore The Restore Options dialog box will appear enabling you to specify the location in which to save the restored files For more information on restore options see Selecting data to restor
32. d then click Include Folder Alternatively you can select the folder in the Backup Selection tree and then click Include Folder on the Selection menu Included folders are displayed with a green icon ES i Note All files in the included folder and its subfolders will be included in the next backup Any changes made within this folder or its subfolders will automatically be included as well To deselect a folder Point to the folder icon Control click and then click Deselect Folder To exclude a file or subfolder If an entire folder is included but you wish to exclude a particular file or subfolder point to the file or folder icon and Control click and then click Exclude or Exclude Folder Excluded items are displayed with red icons amp or F Folders that have been included but have some files or subfolders excluded are green with a red tint ES Tips v You can use filters to automate file selection based on file types Once you have selected all files to be included and excluded it may be useful to check the size of your backup selection before initiating your first backup For more information see Using Filters later in this chapter i Note Some directories and their contents are forcefully excluded from the backup selection On Mac machines these are the dev and proc directories 28 Zen Internet Sandbrook Park Sandbrook Way Rochdale OL11 1RY Registered in England No 03101568 Tel 01706 902000 Fa
33. e earlier in this chapter Restoring a backup selection By default with every backup performed a copy of the backup selection is saved on the Storage Platform For more information on backup selection see Selecting data to back up earlier in this chapter This enables you to restore not only your backed up files and folders but the selection you used to back them up as well i Note This is especially useful in disaster recovery cases as it enables you to restore your entire backup setup to perform exactly as it did at the last backup 47 Zen Internet Sandbrook Park Sandbrook Way Rochdale OL11 1RY Registered in England No 03101568 Tel 01706 902000 Fax 01706 902005 Email info zen co uk Web www zen co uk Zen Internet 2015 To restore a backup selection e Click the Restore tab e Expand the relevant backup folder and then click the Workspace node iB Backup Selection 3 Restore Logs a Backups Filename Y Size Date E 23 Jan 2010 18 45 34 backupset xml 1 KB 23 01 2010 06 E b ES Users B Workspace e Inthe right hand pane click the icon next to the name of the backup set to include it for restore Include the backupset xml entry e Click the Restore button on the toolbar e Select the appropriate restore options See Selecting data to restore earlier in this chapter e Click OK The backup selection will be restored to the location specified in the restore op
34. e backup selection from within the Backup Client The folder exists in the directory but it is not included in the backup Folder not selected l selection Some files selected by The Backup Client user has included some files in the backup user selection All files selected by user The Backup Client user has included all files in the backup selection All files selected by The folder contains no unselected files Each file is either included or E user some excluded excluded All files excluded by the The Backup Client user has excluded all files in the folder from being E user backed up to the Storage Platform l l The Backup Client user has applied a filter to the folder The filter has Filter applied by user l l Ne included one or more files within the folder i Filter applied by user The Backup Client user has applied a filter to the folder that has some excluded included and excluded files within it 32 Zen Internet Sandbrook Park Sandbrook Way Rochdale OL11 1RY Registered in England No 03101568 Tel 01706 902000 Fax 01706 902005 Email info zen co uk Web www zen co uk Zen Internet 2015 All files included by profiling Filter applied by profiling Filter applied by profiling all items excluded Filter applied by profiling some items included by user Filter applied by profiling some items included and some items excluded by user Filter applied by profiling but items excluded by use
35. e file by clicking the icon next to the file or by pointing to the file name Control clicking and then clicking Include Each included file is displayed with a green icon e Include an entire folder by pointing to the folder Control clicking and then clicking Include folder Each included folder is displayed with a green folder icon ES e H an entire folder is included but you wish to exclude a particular file or subfolder point to the file or folder icon Control click and then click Exclude or Exclude Folder Excluded items are displayed with red icons amp or E Included folders that have some files or subfolders excluded are green with a red tint Ka e Once all the files and folders to be restored are selected start the restore process by clicking Restore on the File menu or the Restore button on the toolbar For information on the restore options available see Restoring data later in this chapter To select and restore data from previous backups e Click the Restore tab e Expand the Previous Backups node to connect to the Storage Platform and retrieve a list of all previous backup dates e Expand the relevant backup node and then click the folder directory containing the data e Include a single file by clicking the icon next to the file or by pointing to the file name Control clicking and then clicking Include Each included file is displayed with a green icon e Include an entire folder by pointing
36. eate or connect to a Backup Account Gi Notes This wizard step is typically the first to be displayed if you access the wizard via the Tools menu You can select I want to connect to an existing Backup Account to Connect to an Account that has been opened for use by this computer Reconnect to an Account to recover data from the computer that had previously backed up to this Account To create a new Backup Account e Select I want to create a new Backup Account e Click Next To connect to an existing account e Select want to connect to an existing Backup Account _ Warning Different users cannot back up to the same Backup Account A separate Backup Account needs to be created for each user e Click Next to continue Specify the account type F Choose between a new or existing Backup Account You cannot connect to the same Backup Account from different machines f Account Type Please select one of the following e I want to create a new Backup Account O I want to connect to an existing Backup Account ATTIX DPro 14 Zen Internet Sandbrook Park Sandbrook Way Rochdale OL11 1RY Registered in England No 03101568 Tel 01706 902000 Fax 01706 902005 Email info zen co uk Web www zen co uk Zen Internet 2015 IN Step 3 of 7 Specify Account details When connecting to an existing Account e Inthe Backup Account name box type the Account name e Inthe Account password box type the B
37. ed Schedule Back up at the following times Week Day Additional Schedule Backup time d om Add Delete ATTIX DPro E Zen Internet Sandbrook Park Sandbrook Way Rochdale OL11 1RY Registered in England No 03101568 18 Tel 01706 902000 Fax 01706 902005 Email info zen co uk Web www zen co uk Zen Internet 2015 IN To schedule advanced backups e Select the Advanced Schedule check box e Inthe Week Day area select a day on which a backup should be initiated e Specify the time in the Backup time box e Click the Add button to add the day and time to the Additional Schedule box e Repeat the steps above until you have added all desired schedules to the Additional Schedule box e Click Next to move to the next step in the wizard Do you want to schedule automated backups Specify the daily and hourly backup schedule You are strongly recommended to enable automatic backups Automatic Backups vi Daily automatic backups Back up every day at e vi Advanced Schedule Back up at the following times Week Day Additional Schedule Sunday 12h00 Saturday 12h00 Gite C GD Co 19 Zen Internet Sandbrook Park Sandbrook Way Rochdale OL11 1RY Registered in England No 03101568 Tel 01706 902000 Fax 01706 902005 Email info zen co uk Web www zen co uk Zen Internet 2015 IN Step 6 of 7 Specify working folder locations Under normal circumstances the default Temp Cache Logs and Dat
38. ed up automatically e gt LC dev H a L hannes 2010 0 li How to b HI Dennis L home 2004 Include an individual file i L7 Downloads hudson 2010 0 Include an entire folder SEL gt L7 Library E Library 2010 0 1 1 gt Y Movies 7 net 2010 0 d m J g L7 Network 2009 0 AR D D ET private 2 o include an individual file b ictures o L c sbin rw In the Backup Selection tree navigate to the gt Le Public L sw folder or directory containing the file In the gt L Restore L7 System right hand pane click the file icon C or M gt L7 Sites L Users point to the file name and Control click and e 8 L ver 8 then click Include An included file is x 7 Vol 2010 0 displayed with a green icon E s OA 15KB 2010 0 To deselect a file you can either click the gt L7 wxWidgets 2 8 10 s 1 at J file OKB 2005 0 icon again or point to the file name and gt KL wxWidgets 2 9 0 2 hotfiles btree 128KB 2009 0 Control click and then click Deselect A e CAN D mach kernel 18 235 KB 2009 0 folder containing some included files is displayed with a green tinted icon C Zen Internet Sandbrook Park Sandbrook Way Rochdale OL11 1RY Registered in England No 03101568 Tel 01706 902000 Fax 01706 902005 Email info zen co uk Web www zen co uk Zen Internet 2015 Menu bar and toolbar buttons All Backup Client functions can be performed from the menu ba
39. eeseeeeceeeaeeeeeeeeaeeesesseeeeeeeeas 51 Account and Security sessi de eru ERosP Od Haa stin latte dese ipM DeP Eu Maa qR MEM UE OHNE 52 To alg Tele OMNEM 54 size e Bee DIEI RN ON OT 56 Back p UAV OWNS ROTER 58 Berg KK E D 60 BIS M 61 Performance and IAE m m 63 Beee e EE UU 65 Advanced Beete 67 heuer qu o 69 R mote WINER Ge Mz a 69 SE Mon CM e qe PH c o 70 BIRD SHaps DIS ouis oot repite eaedem uM denuo edu 73 Restore Snapshots Disaster recoven 74 Seit nie RETE 75 GN EE 77 Keyboard shortcuts and hotkeys cccccssseccccscseseceeeeseeeceeseeeeeeeeeseeeeeeeeeeeas 77 3 Zen Internet Sandbrook Park Sandbrook Way Rochdale OL11 1RY Registered in England No 03101568 Tel 01706 902000 Fax 01706 902005 Email info zen co uk Web www zen co uk Zen Internet 2015 Introduction Congratulations on choosing Attix5 Pro Desktop amp Laptop Edition Attix5 Pro minimises risk maximises productivity and allows businesses to regain control of their most valuable asset their data For technical support please go to Attix5 Pro gt About Attix5 Pro and then use the contact details provided Product overview With AttixS Pro Desktop amp Laptop Edition DL data stored on desktop and laptop computers can be backed up to a Storage Platform quickly securely and auto
40. egin the DL installation Click Install el Tip Should you wish to change the install location you can use the Change Install Location button C i Note At this point you may be prompted to provide a password to allow the installer to make the required changes to the operating system Supply your Mac username and password in the boxes provided and then click OK Standard Install on Macintosh HD Introduction co Destination Sele This will take 17 6 MB of space on your computer Installatio Click Install to perform a standard installation of E P Pn m o j i E dk m i T e Installatian d this software on the disk Macintosh HD Summa TTT WW nap Change Install Location E Zen Internet Sandbrook Park Sandbrook Way Rochdale OL11 1RY Registered in England No 03101568 10 Tel 01706 902000 Fax 01706 902005 Email info zen co uk Web www zen co uk Zen Internet 2015 Step 4 of 4 Close the installer To close the installer Click Close The installation was completed successfully Introduction 6 Destination Sele Installation o installa ki e The installation was successful The software was installed After clicking Close Attix5 Pro DL will be installed on the machine Upon opening the DL Client for the first time the Backup Account Setup Wizard will launch enabling you to create a Backup Account Follow the wizard steps as described in Chapter 3
41. ept in a safe place THE ENCRYPTION KEY IS NOT STORED ON THE STORAGE PLATFORM AND CANNOT BE RECOVERED OR RESET IF LOST Enter the existing account details Supply the Backup Account details that you want to reconnect to Account Details Backup Account name BACKUP ACCOUNT 01 ATTIX DPro Zen Internet Sandbrook Park Sandbrook Way Rochdale OL11 1RY Registered in England No 03101568 Tel 01706 902000 Fax 01706 902005 Email info zen co uk Web www zen co uk Zen Internet 2015 Step 4 of 7 Specify connection settings To specify the connection settings e Inthe Connection Settings area select use broadband or another permanent network connection e Click the Configure Proxy button e Inthe Proxy Setup dialog box that appears select a proxy type e f Use SOCKSv5 Proxy or Use HTTP Proxy is selected fill in the Proxy Host and Proxy Port boxes e If login details are required select the Proxy server requires authentication check box and type the username and password in the boxes provided e Click OK to close the Proxy Setup dialog box e Click Next to move to the next step in the wizard What kind of connection do you have Select the type of connection that you use to connect to the Internet Connection Settings L 1 Iuse a modem dialup connection fe I use broadband or another permanent network connection Configure Proxy ATTIX Pro Zen Internet Sandbrook Park Sandbrook Way Rochdale
42. er 8 Options and settings The Backup Administrator has excluded all files in the folder These excluded files cannot be included by a Backup Client user The plug in exists but is not selected for backup to the Storage Platform The Backup Client user has selected some of the items in the plug in for backup to the Storage Platform The Backup Client user has selected all items in the plug in for backup to the Storage Platform Registered in England No 03101568 Zen Internet 2015 Icon legend continued All items selected by user The Backup Client user has included and excluded items in the some excluded plug in l The Backup Client user has excluded all items in the plug in All items excluded by user l from being backed up to the Storage Platform The Backup Client user has applied a filter to the plug in Filter applied by user specifying that certain file types must be included for backup to the Storage Platform The Backup Client user has applied a filter to the plug in Filter applied by user specifying that certain file types be included for backup to the some excluded Storage Platform but some items have been excluded either through the use of an exclusion filter or by manual exclusion 34 Zen Internet Sandbrook Park Sandbrook Way Rochdale OL11 1RY Registered in England No 03101568 Tel 01706 902000 Fax 01706 902005 Email info zen co uk Web www zen co uk Zen Internet 2015 Deter
43. eselect a file you can either click the icon again or point to the file name and Control click and then click Status bar This area displays the date and time of the last backup performed by the system Last backup Jan 23 2010 4 10 58 PM Zen Internet Sandbrook Park Sandbrook Way Rochdale OL11 1RY Registered in England No 03101568 Tel 01706 902000 Fax 01706 902005 Email info zen co uk Web www zen co uk Zen Internet 2015 5 Backups After installing AttixS Pro Desktop amp Laptop Edition DL and creating a Backup Account you can tell the Backup Client which files and or folders to back up and which to ignore by creating a backup selection see Selecting data to back up below You can then start a backup manually or schedule automatic backups see Performing a manual backup and Scheduling automatic backups below i Note Any changes additions or deletions to included files and folders will be backed up intelligently with every manual or scheduled backup How to back up The following sections describe how to e Select data to back up e Use filters to specify files and or folders to be excluded from the backup selection e Determine the backup selection size e Start backups automatically and manually e Cancel a backup e Resume a failed or cancelled backup Selecting data to back up You can make your first backup selection or modify a backup selection at any time using the Backup Se
44. essages should be logged Automatic Log File Deletion area In this area you can enable a log file retention period by specifying that the Backup Client delete files older than a particular number of days To do this select the Delete log files older than check box and then specify the number of days in the box provided ei Tip To delete all logs older than the specified number of days immediately click the Delete Older Logs Now bution Zen Internet Sandbrook Park Sandbrook Way Rochdale OL11 1RY Registered in England No 03101568 66 Tel 01706 902000 Fax 01706 902005 Email info zen co uk Web www zen co uk Zen Internet 2015 IN Advanced Options You can use the Advanced Options page in the Options and Settings dialog box to configure the following Backup Client options e Storage Platform communication e Hetries and timeouts Account and Security Advanced Options G Connections Backup Schedule Communications C Backup Throttle Display Ivi Always connect to the Storage Platform during the backup process Disk Usage Note Enable this option to always update the Storage Platform with the last backup date e We even if there were no changes to the backup selection O Performance and Limits Use secure SSL enabled connection for data transfer Recommended Warning This should only be disabled to enhance transfer after the network has confirmed to be secure Retries and Timeou
45. ettings dialog box to e Move the working folders and cache to a different location e Specify the number of days that files are to be kept in the cache x ous E WIDTIOns 10 SETTINGS C Connections C Backup Schedule Backup Throttle C Display Disk Usage C Performance and Limits Logging Working Folders You can move the Cache Log Temporary folders and the Selection Database to another location if there is limited space available on the drive where the Backup Client is installed Note Always keep these folders on the same drive volume Temp Applications Attixb Pro app Contents Resources toBackup Cache Applications AttixS Pro app Cantents Resnurces cache Logs Applications Attixb Pro app Contents Resources logs Database Applications Atti5 Proapp Contents Resources C Advanced Options Cache Changed files are compared to the previous version to only transmit patches The longer files are kept in the cache the better the chance of transmitting patches instead of full copies Days to keep files in Cache 20 maa ft ff ft ff fr ff ff ff ff ft ff fe ff M Zen Internet Sandbrook Park Sandbrook Way Rochdale OL11 1RY Registered in England No 03101568 61 Tel 01706 902000 Fax 01706 902005 Email info zen co uk Web www zen co uk Zen Internet 2015 The Disk Usage page consists of the following areas e Working Folders area e Cache area Working Folders area If
46. fer connections can only be disabled if the StorageServer has been configured to accept non secure connections If the StorageServer cannot accept non secure connections an SSL enabled connection will automatically be used instead Warning If you wish to disable SSL encryption please ensure that the backup environment is secure Retries and Timeouts area Number of Backup Restore attempts before cancelling By default the Backup Client tries to connect to the Storage Platform four times before cancelling the backup process You are advised to increase the number of attempts when using a slow Internet connection The backup will continue from the previous point of failure and not resend the entire backup 68 Zen Internet Sandbrook Park Sandbrook Way Rochdale OL11 1RY Registered in England No 03101568 Tel 01706 902000 Fax 01706 902005 Email info zen co uk Web www zen co uk Zen Internet 2015 Duration between connection retries By default if the connection is dropped the Backup Client will try to reconnect to the Storage Platform after 60 seconds This setting enables you to increase decrease the duration between the retries Socket timeout If the Backup Client is connected to the Storage Platform and there is no communication between the two the time specified in this box in seconds is how long the Backup Client will stay connected before dropping the connection The default socket timeout is 60 seconds
47. filters from a folder e Point to the folder icon and Control click e Point to Filters e Point to the name of the filter you wish to remove e Clear the check mark next to the selection Include or Exclude Zen Internet Sandbrook Park Sandbrook Way Rochdale OL11 1RY Registered in England No 03101568 29 Tel 01706 902000 Fax 01706 902005 Email info zen co uk Web www zen co uk Zen Internet 2015 To identify files and folders selected by filters Look at the icon state Files and folders included in the backup selection by filters display with icons containing blue check marks amp and E Profiled inclusions and exclusions Some inclusions and exclusions are enforced at administration level on the Storage Platform This is called profiling For more information see Profiling in Chapter 8 Options and Settings Files and folders affected by profiling display with the following icons Icon Status File inclusion Filtered file inclusion File exclusion Folder inclusion Filtered folder inclusion Folder exclusion i Note Profiled selections cannot be modified from within the Backup Client and can only be changed on the Storage Platform For more information please refer to the Attix5 Pro Storage Platform Console User Manual 30 Zen Internet Sandbrook Park Sandbrook Way Rochdale OL11 1RY Registered in England No 03101568 Tel 01706 902000 Fax 01706 902005 Email info zen co uk Web
48. fter creating your backup selection to ensure immediate data transmission to the Storage Platform Thereafter automatic backups will ensure hassle free continuous backups For more information see Scheduling automatic backups later in this chapter To start a backup manually e Onthe File menu click Backup Now Alternatively click the Backup button on the toolbar E Backup The Backup dialog box appears and displays the progress of the backup F 5 d Ze GEM DO PU Backup successfully processed on server 0 minutes 1 seconds total transfer time Updating local cache Cleaning up cache Boing monthly cache cleanup Cleaning up temporary files 1 To close the Backup Client after the backup process has started click the Hide button This will not cancel the backup process and the Backup Client can be re opened at any time to view the progress of the backup P Tip To view backup logs click the Logs tab Backup log dates are displayed in blue Scheduling automatic backups Automatic backups are usually enabled and configured during the Account Setup process see Step 5 of 7 Schedule Backup Process in Chapter 3 Account Setup but you can enable and schedule them at any point in time using the Options and Settings dialog box Registered in England No 03101568 Zen Internet 2015 Zen Internet Sandbrook Park Sandbrook Way Rochdale OL11 1RY Tel 01706 902000 Fax 01706 902005 Email info zen c
49. ialog box This box enables you to search Find Files in Backups for particular files in your backups For more information see Finding files in backups in Chapter 6 Restores Export a list of all backup inclusions and exclusions to an html file for future Export Selection reference For more information see Exporting a selection report in Chapter 5 Backups Tools menu Click the option to Access the Backup Schedule settings in the Options and Settings dialog box l Configure the settings in the Automatic Backups area to set up one or more Automatic Backups l l l l l automatic backups For more information see Scheduling automatic backups in Chapter 5 Backups Launch the Account Setup Wizard which enables you to change the Backup Account Setup Wizard Account settings For more information see Account Setup Wizard in Chapter 3 Account setup Access the Remote Management Settings dialog box Using the settings available you can enable Remote Management of the Client via the SP Remote Management l l Console For more information see Remote Management in Chapter 8 Options and Settings Access the Health Check dialog box Performing a Health Check enables you Health Check to highlight possible issues For more information see Health Check in Chapter 8 Options and Settings Access the Export Backup Snapshot dialog box which enables you to Snapshot gt Export 8 configure the nex
50. installation process depend on the settings enabled by the administrator when the DMG file was created These options range from advanced install settings to specifying the install location Pre installation warnings If running antivirus software please ensure that all Attix5 Pro folders are excluded from being scanned to avoid data corruption Both antivirus software scans and backup processes are resource intensive It is advised not to run a backup and virus scan at the same time as this will significantly decrease machine performance Please ensure that you run the DMG file suited to the installed operating system i e 32 bit or 64 bit The filename should indicate the target platform If unsure please contact your Backup Administrator To install Attix5 Pro DL e Runthe DMG file e Run the PKG file e Inthe Attix5 Pro Installer that appears follow the steps to completion See below Attix5 Pro Installer The Attix5 Pro Installer typically consists of four steps to guide you through the installation in a simple step by step manner These steps also make it possible to undo previous operations by navigating backward i Note Some of the settings encountered in the installer may have been removed when the DMG was created Furthermore the installer may contain additional steps Please read each window carefully before continuing 7 Zen Internet Sandbrook Park Sandbrook Way Rochdale OL11 1RY Registered in England No
51. lection tab as described below To select files and folders for backup e Click the Backup Selection tab e Inthe Backup Selection tree navigate to the folder or directory containing the file or folder e Include or exclude files and or folders as described below Tip Once a file or folder is included in the backup selection any modifications to it will be backed up automatically Warning If you have limited space on the drive running the Backup Client it is recommended that you move the Cache Logs and Temporary folders as well as the selection database to another location For more information see Disk Usage in Chapter 8 Options and Settings 27 Zen Internet Sandbrook Park Sandbrook Way Rochdale OL11 1RY Registered in England No 03101568 Tel 01706 902000 Fax 01706 902005 Email info zen co uk Web www zen co uk Zen Internet 2015 To include an individual file In the Backup Selection tree navigate to the folder or directory containing the file In the right hand pane click the file icon or point to the file name and Control click and then click Include An included file is displayed with a green icon To deselect a file you can either click the icon again or point to the file name and Control click and then click Deselect A folder containing some included files is displayed with a green tinted icon E To include an entire folder Point to the folder icon I and Control click an
52. matically The following diagram illustrates the scenario Storage Platform Files and folders stored on desktop or laptop computers running Attix5 Pro DL can be backed up to a Storage Platform In the event of data loss or corruption you can retrieve data from the Storage Platform and restore it to the original or another computer in just a few easy steps A Backup Administrator can manage the entire backup environment DL Clients and the Storage Platform remotely using the Attix5 Pro Storage Platform Console For more information please refer to the Attix5 Pro Storage Platform Console User Manual 4 Zen Internet Sandbrook Park Sandbrook Way Rochdale OL11 1RY Registered in England No 03101568 Tel 01706 902000 Fax 01706 902005 Email info zen co uk Web www zen co uk Zen Internet 2015 5 1 Getting started IN Enabling manual or automatic backups is easy with Attix5 Pro Desktop amp Laptop Edition eh ZE de Select files and Install DL Create a Backup See page S Account See page 14 Zen Internet Sandbrook Park Sandbrook Way Rochdale OL11 1RY Tel 01706 902000 Fax 01706 902005 Email info zen co uk Web www zen co uk BACK UP Automatically or manually See pages 39 41 Registered in England No 03101568 Zen Internet 2015 6 Zen Internet Sandbrook Park Sandbrook Way Rochdale OL11 1RY Tel 01706 902000 Fax 01706 902005 Email info zen co uk Web www
53. mining the backup selection size It is useful to determine the backup selection size before starting the backup process to avoid Over Limit errors i Note The Backup Client compares your backup selection size with the Backup Account limit specified by your Backup Administrator at the beginning of the backup process If the selection size exceeds the Account limit the backup process will stop and an Over Limit error message will be displayed To calculate the backup selection size e On the File menu click Calculate Size e Alternatively click the Size button on the toolbar The Backup Selection Size dialog box that appears displays total size of your backup selection i e all files included for backup Backup set index prepared in lt 1s Files and directories 0 Total size 0 bytes PON Warning If your backup selection size exceeds your Account limit you need to remove some items from the selection or ask your Backup Administrator to upgrade your Account limit To remove a file from the backup selection e Inthe Size dialog box point to file s icon and Control click The icon will turn red to indicate that it is excluded Note To exclude multiple files at once click a file name in the list hold down the Shift key and drag the mouse pointer to highlight the files Place the mouse pointer over the selection Control click and then click Exclude e Alternatively on the Back
54. n manually Enabling automatic backups is strongly advised For detailed instructions on how to enable and schedule automatic backups see Scheduling automatic backups in Chapter 5 Backups Skipped Backups area In this area you can specify what action the Backup Client should take in the event of skipped backups The following options are available e Do not display a warning e Warn after 4 days when online e Warn immediately when online Zen Internet Sandbrook Park Sandbrook Way Rochdale OL11 1RY Registered in England No 03101568 lt Tel 01706 902000 Fax 01706 902005 Email info zen co uk Web www zen co uk Zen Internet 2015 IN Backup Throttle The Backup Throttle page in the Options and Settings dialog box enables you to specify the Client s bandwidth usage speed limits You can do this by creating a backup throttle schedule Backed up data will then only be transferred at the specified speed limits during each interval il pesca io ea come Se ee t Airs Aft Trois Account and Security C Connections Speed Limits Specify one or more speed limits in kilobytes per second that can be used when sending backup data to C Display the server A limit of 0 indicates that no limit will be applied O Disk Usa uM A lt ie d and Limits guod 8 ida B 8 ts C Logging imit 3 keys Limit 4 7 keys Throttle Map a Selected speed limit Interval 60 4
55. o uk Web www zen co uk To schedule daily automatic backups e On the Attix5 Pro menu click Preferences Alternatively click the Options button on the toolbar e Inthe Options and Settings dialog box click Backup Schedule e Select the Daily Automatic Backups check box and then specify a backup time in the Back up every day at box e Click OK To schedule advanced backups e Onthe Attix5 Pro menu click Preferences e Inthe Options and Settings dialog box click Backup Schedule e Select the Advanced Schedule check box e Inthe Week Day box select a day on which a backup should be initiated e Specify the time in the Backup time box e Click the Add button to add the day and time to the Additional Schedule box e Repeat steps 5 to 7 above until you have added all desired schedules to the Additional Schedule box Tips v You are advised to back up at night when the machine running the Backup Client is not in use It must be switched on at the scheduled backup time s but the Mac user does not need to be logged in Configuring automatic backups ensures that all selected data is backed up automatically without the need for any user interaction This is a safer alternative to relying on manual backups Backups will initiate at the scheduled times and the Backup dialog box will appear displaying the progress of the backup eNO Backup Backup successfully processed on server D minutes 1 seconds to
56. o zen co uk Web www zen co uk Zen Internet 2015 IN Inclusions exclusions applied by profiling are displayed with yellow icons in the Backup Client File icons Included file w File included by filter Excluded file Folder icons Included folder Folder included by filter 6 Excluded folder 76 Zen Internet Sandbrook Park Sandbrook Way Rochdale OL11 1RY Registered in England No 03101568 Tel 01706 902000 Fax 01706 902005 Email info zen co uk Web www zen co uk Zen Internet 2015 IN 9 Reference Keyboard shortcuts and hotkeys Action SPACEBAR x1 Include selected file folder SPACEBAR x2 Exclude selected file folder SPACEBAR x3 Clear inclusion exclusion SHIFT 4 V Select multiple files 77 Zen Internet Sandbrook Park Sandbrook Way Rochdale OL11 1RY Registered in England No 03101568 Tel 01706 902000 Fax 01706 902005 Email info zen co uk Web www zen co uk Zen Internet 2015
57. ok Way Rochdale OL11 1RY Registered in England No 03101568 Tel 01706 902000 Fax 01706 902005 Email info zen co uk Web www zen co uk Zen Internet 2015 55 The Connections page consists of the following areas Connection Settings area Proxy Server area Connection Settings area In this area you can change the type of connection that the Backup Client uses to connect to the Storage Platform You can choose between a network or dial up connection i Note The Dial up Settings button is enabled if you select Use dial up connection Click this button to select an existing dial up connection configured on the computer and then supply the username and password for that Internet connection Proxy Server area In this area you can specify whether or not the Backup Client should connect to a proxy server when connecting to the Internet If you select that it should you can specify the proxy server details in the relevant boxes Zen Internet Sandbrook Park Sandbrook Way Rochdale OL11 1RY Registered in England No 03101568 Tel 01706 902000 Fax 01706 902005 Email info zen co uk Web www zen co uk Zen Internet 2015 IN Backup Schedule You can use the Backup Schedule page in the Options and Settings dialog box to e Enable disable daily automatic backups e Create advanced automatic backup schedules e Configure Backup Client reactions to skipped backups Account and Security Backup Schedule C C
58. onnections Backup Schedul Backup Throttle Display vi Daily automatic backups Disk Usage Back day at up everyday at H 19500 O Performance and Limits e Logging Advanced Schedule Back up at the fallowing times Week Day Additional Schedule uy J Automatic Backups Monday Tuesday Wednesday Thursday Friday Saturday Sunday Skipped Backups Display a warning after skipped backups Warn after 4 days when online 56 Zen Internet Sandbrook Park Sandbrook Way Rochdale OL11 1RY Registered in England No 03101568 Tel 01706 902000 Fax 01706 902005 Email info zen co uk Web www zen co uk Zen Internet 2015 The Backup Schedule page consists of the following areas e Automatic Backups area e Skipped Backups area Automatic Backups area In this area you can enable or disable automatic backups wl Tip Daily automatic backups are enabled by default unless disabled during the Backup Account setup If disabled you can enable it by following the instructions below To enable automatic backups e Select the Daily automatic backups check box e Specify atime in the Backup every day at box e Click Ok To disable automatic backups not recommended e Clear the Daily automatic backups and Advanced Schedule check boxes e Click Ok to close the Options and Settings dialog box Warning This option is not recommended f an automated backup schedule is not created backups will have to be ru
59. orage Platform Attixb Dev QA Initializing secure random generator Connecting to Storage Platform on 192 168 20 245 443 Server name Storage Platform Attixb Dev QA Building selection list Total selection 387 bytes in 2 files and folders The backup will be cancelled Zen Internet Sandbrook Park Sandbrook Way Rochdale OL11 1RY Registered in England No 03101568 39 Tel 01706 902000 Fax 01706 902005 Email info zen co uk Web www zen co uk Zen Internet 2015 Resuming a backup By default the Backup Client tries to connect to the Storage Platform four times before cancelling the backup process If however the previous backup was not successful and a manual backup is initiated the Backup Client will display the prompt Do you want to resume the failed backup with a 30 second countdown Click Yes to instruct the Backup Client to try to continue from where the process failed during the previous backup Click No to initiate a new backup or Cancel to return to the Backup Client application window A Note A new backup will be initiated automatically after the countdown has elapsed Zen Internet Sandbrook Park Sandbrook Way Rochdale OL11 1RY Registered in England No 03101568 40 Tel 01706 902000 Fax 01706 902005 Email info zen co uk Web www zen co uk Zen Internet 2015 6 Restores On the Restore tab you can browse a tree structure representation of all successful backups and their files
60. r Folder excluded by Global Filter All files excluded by profiling Plug in node not selected Some items selected by user All items selected by user Zen internet Sandbrook Park Sandbrook Way Rochdale OL11 1RY Tel 01706 902000 Fax 01706 902005 Email info zen co uk Web www zen co uk Icon legend continued The Backup Administrator has included all the files contained in the folder All files will be backed up to the Storage Platform These inclusions cannot be changed by the Backup Client user The Backup Administrator has applied a filter to the folder This filter cannot be removed by a Backup Client user The Backup Administrator has applied a filter to the folder resulting in the folder being excluded from the backup selection This filter cannot be removed by a Backup Client user The Backup Administrator has applied a filter to this folder using profiling and some items have been manually included by the Backup Client user see Selecting data to back up earlier in this chapter The Backup Administrator has applied a filter to this folder using profiling Some items have been excluded and others included by the Backup Client user See Selecting data to back up earlier in this chapter ltems in the folder have been included using filters See Using filters earlier in this chapter The folder has been excluded using Global Filters For more information see Global Filters in Chapt
61. r Shortcuts to the most commonly used menu bar functions are also available on the toolbar and shortcut Control click menus Menu bar Each menu on the menu bar contains one or more options The tables below describe the Attix5 Pro options available Attix5 Pro menu Option Click the option to About Attix5 Pro Access the product information and support contact details Opens the Options and Settings dialog box that enables you to modify a range Preferences of Client settings For more information see Chapter 8 Options and Settings Hides the Attix5 Pro application window Hide Attix5 Pro i Note This will not stop the AttixS Pro service from running scheduled backups Quit Attix5 Pro Closes the Attix5 Pro application File menu Option Click the option to Backup Now Initiate a Backup immediately Switch to the Restore view in the Client n wl Tip For faster access to the Restore view click the Restore estore tab instead of using the File menu Determine the total size of the data included in the backup selection For more Calculate Size information see Determining the backup selection size in Chapter 5 Backups 23 Zen Internet Sandbrook Park Sandbrook Way Rochdale OL11 1RY Registered in England No 03101568 Tel 01706 902000 Fax 01706 902005 Email info zen co uk Web www zen co uk Zen Internet 2015 File menu continued Click the option to Access the Find Files in Backups d
62. r if this setting is lowered but other disk intensive applications will perform better Limits area Select the Restrict size of each backup MB check box and specify a maximum value to limit the total amount of data that may be transmitted to the Storage Platform during each backup i Note If this option is enabled it may take several backups before all files are transmitted to the Storage Platform This feature is especially useful when using a slow Internet connection and there are problems with transmitting large backups Cycle backup process You can use this setting in conjunction with the backup size restriction to cycle backups successively until all data included in the backup selection has been transmitted to the Storage Platform This setting can only be enabled if a backup size restriction has been specified 64 Zen Internet Sandbrook Park Sandbrook Way Rochdale OL11 1RY Registered in England No 03101568 Tel 01706 902000 Fax 01706 902005 Email info zen co uk Web www zen co uk Zen Internet 2015 IN Logging You can use the Logging page in the Options and Settings dialog box to specify your logging preferences Modifiable logging settings include e Level of detail included e Date inclusion exclusion in time stamp e Application log location and debug inclusion exclusion e Log file retention period ap Bleidi ba EN Account and Security Logging C Connections Backup Schedule Back
63. s Storage Platform Search backup dates Limit number of results to 10 Find W W Example If stats is searched for the Backup Client will display a list of all files in the last backup containing stats in the filename ei Tip Use the and wildcards for advanced search queries Zen Internet Sandbrook Park Sandbrook Way Rochdale OL11 1RY Registered in England No 03101568 45 Tel 01706 902000 Fax 01796 902005 Email info zen co uk Web www zen co uk Zen Internet 2015 46 Zen Internet Sandbrook Park Sandbrook Way Rochdale OL11 1RY Tel 01706 902000 Fax 01706 902005 Email info zen co uk Web www zen co uk To search for a file in previous backups e On the File menu click Find files in backups Alternatively click the Find button on the toolbar e Type the file name or part thereof in the File name box e Select the Search through previous backups Storage Platform check box e f you wish to limit the search to particular dates select the Search backup dates check box and then use the Start date and End date boxes to specify a time period e Tolimit the number of results that display select the Limit number of results to check box and then type a number in the box provided e Click Find w Tip Use the and wildcards for advanced search queries Note If Search backup dates is selected the backup date is used for the search instead of the file create or file modifie
64. s Use this tab to view detailed information on each backup and restore Tip When the Backup Selection and Restore tabs are selected you can click any of the column headings in the right hand pane to sort the contents accordingly Zen Internet Sandbrook Park Sandbrook Way Rochdale OL11 1RY Registered in England No 03101568 25 Tel 01706 902000 Fax 01706 902005 Email info zen co uk Web www zen co uk Zen Internet 2015 26 IN Product Help D You can access the Backup Client Help by clicking Product Help on the Help menu Alternatively click the Help button on the toolbar Help As you navigate the Client the Help pane will display information relevant to the selected tab You can tell the Backup Client which files and or folders to back up and which to ignore by clicking the E Backup Selection tab and then including or excluding the items as described below Tip Once a file or folder is included in the backup selection any modifications to it will be backed up automatically How to Include an individual file Include an entire folder Exclude a file or subfolder Calculate the backup selection size To include an individual file In the Backup Selection tree navigate to the folder or directory containing the file In the right hand pane click the file icon or point to the file name and Control click and then click Include An included file is displayed with a green icon amp To d
65. set of options related to that function Example Click Advanced Options in the left hand pane to view all advanced options on the right x P b Options and attinc Account and Security Advanced Options Connections Backup Schedule r Communications Backup Throttle Display m Always connect to the Storage Platform during the backup process Note Enable this option to always update the Storage Platform with the last backup date O Di Disk Usage even if there were no changes to the backup selection Performance and Limits Logging L Advanced Options Retries and Timeouts Number of Backup Restore attempts before cancelling Duration between connection retries seconds 60 Socket timeout seconds Warning The Options and Settings dialog box controls advanced features in the Backup Client Please read through this section carefully before changing any settings Incorrect settings could cause critical errors Registered in England No 03101568 Zen Internet Sandbrook Park Sandbrook Way Rochdale OL11 1RY Zen Internet 2015 2 Tel 01706 902000 Fax 01706 902005 Email info zen co uk Web www zen co uk IN Account and Security You can use the Account and Security page in the Options and Settings dialog box to e Update Account information e Change your password encryption key or Backup Account properties e Modify Client security se
66. t backup to be a Snapshot backup to a specific location For Backup Snapshot l l l l more information see Backup Snapshots in Chapter 8 Options and Settings Click the option to Access the Import Backup Snapshot dialog box which enables you to Snapshot gt Import l l l l configure Restore Snapshot settings For more information see Restore Restore Snapshot l l l Snapshots in Chapter 8 Options and Settings 2 Zen Internet Sandbrook Park Sandbrook Way Rochdale OL11 1RY Registered in England No 03101568 Tel 01706 902000 Fax 01706 902005 Email info zen co uk Web www zen co uk Zen Internet 2015 View menu Click the option to Language gt English German Defau Access the GUI language options available It Help menu Click the option to Access a list of the icons used in the Attix5 Pro Client and the statuses they Icon Legend rier indicate Product Help Access the Product Help Tabs Restore Logs Filename A Date fseventsd 2010HH 2 Spotlight V100 2009 4 1 JTrashes 2009 09 0 vul 2009 05 11 There are three tabs available in the Backup Client e Backup Selection This tab displays the files and folders on the computer enabling you to select the items to be backed up For more information see Selecting data to back up in Chapter 5 Backups e Restore Use this tab to browse previous backups and restore files and folders e Log
67. tal transfer time Updating local cache Cleaning up cache Doing monthly cache cleanup Cleaning up temporary files 38 Zen Internet Sandbrook Park Sandbrook Way Rochdale OL11 1RY Registered in England No 03101568 Tel 01706 902000 Fax 01706 902005 Email info zen co uk Web www zen co uk Zen Internet 2015 IN Tips y To close the Backup Client after the backup process has started click the Hide button This will not cancel the backup process and you can re open the Backup Client at any time to view the progress of the backup To view backup logs click the Logs tab Backup log dates are displayed in blue gj Backup Selection 33 Restore Log Message 18 43 20 Sat 23 January 2010 6 43 19 PM V6 0 0 700 Ma Message 18 43 20 OS Mac OS X 10 6 1386 Message 18 43 20 Preparing selection database Message 18 43 20 Initial file set prepared 23 Jan 2010 18 43 19 23 Jan 2010 18 33 28 Backups will be stored on the Storage Platform and accessible via the Restore tab For more information on restoring data see Chapter 6 Restores Cancelling a backup Once a backup is in progress you can cancel the process via the Backup progress window or using the system tray icon To cancel a backup In the Backup progress window click the Cancel button Dee A Preparing backup Initializing secure random generator Connecting to Storage Platform on 192 168 20 245 443 Server name St
68. the above mentioned Storage Platform Access Accounts These custom access credentials must be specified in the Storage Platform Console for its user to gain remote access e Click OK to save the settings Services will restart automatically to apply the settings Health Check The Backup Client Health Check provides information to highlight possible issues before backup e g free disk space or file folder access problems It can also provide the estimated line speed to the Storage Platform Health Check The Health Check provides information to pre emptively highlight possible issues for example free disk space problems and service access rights to files and folders It can also provide the estimated line speed to the Storage Platform Options V Memory Memory utilisation statistics from the last backup as well as overall memory usage to date Data Protected Information includes the number of files and directories selected for backup Iv Disk Usage Free space availability for all lacal drives Line Speed Line Speed estimate to the Storage Platform by transmitting data for 10 seconds amp how Last Health Check The following options are available e Memory Memory utilisation statistics from the last backup as well as overall memory usage to date 70 Zen Internet Sandbrook Park Sandbrook Way Rochdale OL11 1RY Registered in England No 03101568 Tel 01706 902000 Fax 01706 902005 Email info zen
69. tions 48 Zen Internet Sandbrook Park Sandbrook Way Rochdale OL11 1RY Registered in England No 03101568 Tel 01706 902000 Fax 01706 902005 Email info zen co uk Web www zen co uk Zen Internet 2015 IN Restoring archived data Attix5 Pro allows Backup Administrators to archive Backup Clients data to tape or another disk drive using the Hierarchical Storage Management HSM feature Once data has been archived the backups will display in the Restore tree as greyed out folders allowing you to browse the file folder structure of the backups However if you try to restore archived data you may receive a message informing you that the data has been archived to secondary storage as illustrated in the screenshot below id Backup Selection Restore Logs uh erum L Filename Y Size Date File type e Last Backup 12 Aug 2010 10 3 v E HE Workspace Previous Backups K 12 Aug 2010 10 36 57 K 12 Aug 2010 10 36 46 K 12 Aug 2010 10 36 37 L 12 Aug 2010 10 36 15 This data has been archived to secondary storage VZ 12 Aug 2010 10 36 00 E and removed from the Storage Platform To restore any of these files WO 12 Aug 2010 10 35 51 I een dmm d i 12 Aug 2010 10 35 41 please contact your backup administrator and request v i to have the files moved back to the Storage Platform OW Workspace f 12 Aug 2010 10 35 32 Co ES 12 Aug 2010 10 29 40 ES 12 Aug
70. to the folder Control clicking and then clicking Include folder Each included folder is displayed with a green folder icon Ke e H an entire folder is included but you wish to exclude a particular file or subfolder point to the file or folder icon and Control click and then click Exclude or Exclude Folder Excluded items are displayed with red icons or E Included folders that have some files or subfolders excluded are green with a red tint Ka e Once all the files and folders to be restored are selected start the restore process by clicking Restore on the File menu or the Restore button on the toolbar For information on the restore options available see Restoring data below 42 Zen Internet Sandbrook Park Sandbrook Way Rochdale OL11 1RY Registered in England No 03101568 Tel 01706 902000 Fax 01706 902005 Email info zen co uk Web www zen co uk Zen Internet 2015 Restoring data After you have selected the files and folders to restore you can start the restore process as described below To start the restore process e Onthe File menu click Restore Alternatively click the Restore button on the toolbar The Restore dialog box will prompt you for a restore location Save files in O Original location e Folder Users attixb Restore e Select Original location to restore the files to the same location that they were backed up from or select Folder and then browse to a new location
71. ts Number of Backup Restore attempts before cancelling LG Duration between connection retries seconds Socket timeout seconds GD Ga Ce Zen Internet Sandbrook Park Sandbrook Way Rochdale OL11 1RY Registered in England No 03101568 Di Tel 01706 902000 Fax 01706 902005 Email info zen co uk Web www zen co uk Zen Internet 2015 The Advanced Options page in the Options and Settings dialog box consists of the following areas e Communications area e Hetries and Timeouts area Communications area Always connect to the Storage Platform during the backup process When the Always connect to the Storage Platform check box is selected the Backup Client will connect to the Storage Platform during each backup whether or not changes were made This updates the Last Backup date stamp even if there were no changes made to the backup set ensuring that the Storage Platform always reflects the latest backup date Use secure SSL enabled connection for data transfer This option is selected by default enabling SSL encryption for Client to StorageServer data transfers Deselecting this option disables SSL encryption for data transfer This enhances transfer speeds but should only be done within a secure network environment i Notes Disabling this feature will only have an effect on security for the actual data transfer and not the encryption of the data on the Storage Platform Secure data trans
72. ttings Le 7 E D I Account and Security E Account and Security C Connections Account Information C Backup Throttle C Display Backup Account ATTIX55 MAC MINI LOCALAA egen Backup Group A SP OWNER RESELLER A BACKUP ACCOUNTS Disk Usage Storage Platform 192 168 20 215 Performance and Limits Your current account limit is 1024 MB C5 Logging Click on Retrieve Settings to connect to the Set Storage Platform and retrieve the account settings Account Setup From this section you can change your password or encryption key and run the Setup Wizard should you want to create a new account or reconnect to an existing one Security Settings Specify whether the Backup Client should remember the Backup Account password during the backup or restore procedures Remember password for backup and restore Q Prompt for password on restore O Prompt for password to open the Backup Client and to restore If you forget the password you will have to reinstall the client Ge Coes C Zen Internet Sandbrook Park Sandbrook Way Rochdale OL11 1RY Registered in England No 03101568 Tel 01706 902000 Fax 01706 902005 Email info zen co uk Web www zen co uk Zen Internet 2015 The Account and Security page consists of the following areas e Account Information area e Account Setup area e Security Settings area Account Information area This area displays your Backup A
73. up Selection tab deselect or exclude files or folders that are currently selected for backup For more information see Selecting data to back up in Chapter 5 Backups Zen Internet Sandbrook Park Sandbrook Way Rochdale OL11 1RY Registered in England No 03101568 35 Tel 01706 902000 Fax 01706 902005 Email info zen co uk Web www zen co uk Zen Internet 2015 Exporting a selection report After creating a backup selection you can export a list of all backup inclusions and exclusions to an html file for future reference The selection report will specify e Files and folders included in the backup e Files and folders excluded from the backup e How each item was selected user selected filters profiling or mandatory patching e Where each item is located on the machine e The total number of items in the backup selection To export a selection report e Onthe File menu click Export Selection e Inthe Save As dialog box select the location in which to save the file type a file name in the File name box and then click Export The file will be saved to the specified location and can be viewed in any Internet browser Zen Internet Sandbrook Park Sandbrook Way Rochdale OL11 1RY Registered in England No 03101568 36 Tel 01706 902000 Fax 01706 902005 Email info zen co uk Web www zen co uk Zen Internet 2015 3 Starting a backup manually P Tip It is recommended that you run a backup manually a
74. up and Restore Logs C Backup Throttle You can specify the amount of detail and the content that should appear in the backup and restore log Display files 5 Disk Usage Level of Detail All information Performance and Limits C Advanced Options Include date in log file time stamp Application Log Logfile backupservicelog Log debug messages Automatic Log File Deletion You can specify that old log files be deleted after a certain amount of days Delete lag files older than days 30 Delete Older Logs Now J 65 Zen Internet Sandbrook Park Sandbrook Way Rochdale OL11 1RY Registered in England No 03101568 Tel 01706 902000 Fax 01706 902005 Email info zen co uk Web www zen co uk Zen Internet 2015 The Logging page in the Options and Settings dialog box consists of the following areas e Backup and Restore Logs e Application Log e Automatic Log File Deletion Backup and Restore Logs area In this area you can specify the level of information to be included in the log files by selecting one of the options provided e All information logs all messages e Suppress detail e Log warnings and errors logs only warnings and errors Select the Include date in log file time stamp check box to add the date to every line in each log file Application Log area In this area you can specify where the Backup Client s application log file should be saved and whether or not debug m
75. x 01706 902005 Email info zen co uk Web www zen co uk Zen Internet 2015 Using filters You can use filters to automate file inclusions or exclusions within a folder based on file types Example A pdf filter will include or exclude all PDF files within a folder as well as any new PDF files that are added to that folder later To apply a predefined filter to a specific folder e Inthe Backup Selection tree point to the folder icon and Control click e Point to Filters e Point to one of the available filters in the list e g MS Office documents e Click Include or Exclude To modify an existing filter e Inthe Backup Selection tree point to the folder icon and Control click point to Filters and then click Edit filters e Select one of the filters and then modify its properties in the Edit filter box e Click OK wl Tip To add a new filter from within the Edit filters dialog box click the New button supply a name that describes the filter enter the file type s and then click OK To add a new filter via the Backup Selection tree e Point to the folder icon Control click and then click New filter e Inthe Filter name box type a name to be used in the Filters menu e Inthe Filter box specify the file extensions to which the filter will apply e Click OK The filter will be added to the Filters menu and you will be able to use it to include or exclude all files matching its criteria To remove
76. ying a prompt before overwriting existing files Overwrite files Warning If this check box is selected files with matching filenames in matching directories will be overwritten without warning Select the Use compression check box to enable the Storage Platform to compress files before transmitting them to the Backup Client Tip You are advised to enable this setting when Use compression restoring over a slow Internet connection as it will reduce the size of the files making the transfer process faster i Note You can view restore logs on the Logs tab Restore log dates are displayed in green Zen Internet Sandbrook Park Sandbrook Way Rochdale OL11 1RY Registered in England No 03101568 Tel 01706 902000 Fax 01706 902005 Email info zen co uk Web www zen co uk Zen Internet 2015 Finding files in backups To find a specific backed up file it may be easier to use the Find function than to browse the Restore tree You have the option to scan only your last backup locally or you can connect to the Storage Platform and search through previous backups To search for a file in your latest backup e Onthe File menu click Find files in backups Alternatively click the Find button on the toolbar e Type the file name or part thereof in the File name box and then click Find File name full or partial 9 Search last backup local O Search through previous backup
77. you have limited space on the drive running the Backup Client you can move the Cache Logs and Temporary folders as well as the selection database to another location The following locations are configurable in this area e Temp Used as temporary workspace when the files are patched compressed and encrypted e Cache Keeps a local compressed and encrypted copy of the selected files for a specified number of days e Logs Stores all backup and restore logs e Database Compares the latest backup selection with the previous backup to determine the changes A Warnings The Cache and Temp folders must reside on the same drive volume If the database or any of the folders are stored on a network share please ensure that the Backup Service has the correct permissions to connect and write to that share Cache area When modifications are made to a file the Backup Client only transmits changes to that file as opposed to transmitting the complete file again This is accomplished by the use of a local cache By default recently modified files are kept in the Cache for 20 days after which they will be deleted Once a file has been flushed from the cache a full copy will be backed up when any modifications are made to the file The longer files are kept in the Cache the better the chance of only transmitting patches instead of full copies and thus reducing the amount of data that needs to be transmitted If there is limited disk space

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