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AXIS 214 PTZ Network Camera User's Manual - securi

1. System integration support e Powerful API for software integration available at www axis com including HTTP API AXIS Media Control SDK event trigger data in video stream embedded scripting customized HTM L pages e Embedded operating system Linux 2 4 Supported protocols IP HTTP HTTPS SSL TLS TCP ICM P SNM Pv1 v2c v3 MIB II RTSP RTP UDP IGMP RTCP SMTP FTP DHCP UPnP ARP DNS DynDNS SOCKS NTP More information on protocol usage available at www axis com 57 58 AXIS 214 PTZ Technical Specifications Item Specification Approvals EMC EN55022 1998 A1 class A EN55024 1998 A1 A2 EN61000 6 1 2001 EN61000 6 2 1999 FCC Part 15 Subpart B class A EN 61000 3 2 2000 EN 61000 3 3 2000 e VCCI 2003 class A e C Tick AS NZS 3548 ICES 003 class A Approvals Safety e UL and cUL power adapter EN 60950 GS FIMKO power adapter Dimensions HxWxD and weight e 154 x 143 x 160 mm 6 1 x 5 6 x 6 3 1 11 kg 2 45 Ib excl power adapter MPEG 4 licensing MPEG 4 licenses 1 encoder 1 decoder included Accessories not included P65 rated Dome Housing for installation of camera in outdoor or adverse indoor environments AXIS 292 Network Video Decoder AXIS MPEG 4 Decoder 10 user license pack Applications not included AXIS Camera Station Surveillance application for viewing recording and ar
2. user defined link 3 Select the Use as cgi link radio button and enter the cgi link in the field http 192 168 0 125 axis cgi com ptz cgi continuouspantiltmove 30 30 4 Check Show Custom Link 2 5 Enter a descriptive name e g CAM STOP Direct Tilt Down Right Tele Ctrl panel 32 AXIS 214 PTZ Live View Config 6 Select the Use as cgi link radio button and enter the cgi link in the field http 192 168 0 125 axis cgi com ptz cgi continuouspantiltmove 0 0 7 These links will appear in the web interface and can be used to control the PTZ camera For more information on the Axis HTTP API see the Support Developer pages on the Axis Website at http www axis com Action Buttons These buttons can then be used to manually trigger and stop an event from the Live View page See Event Servers on page 36 The snapshot button allows users to take a snapshot of the video stream and save it on a computer Output Buttons These buttons can then be used to manually start and stop an event from the Live View page e g switch a light on off e The Pulse button activates the port for a defined period e Active Inactive displays 2 buttons one for each action on off Default Video Format in Internet Explorer for Windows Select default video format from the drop down list Check the box to enable video format selection on the Live View Page When using MPEG 4 as video format
3. Set the Priority High Normal or Low see online help files 4 Set the Respond to Trigger parameters when the event is to be active e g only after office hours 5 Select the trigger alternative from the Triggered by drop down list e g an Input port with a connected sensor if the door is opened 6 Set the When Triggered parameters i e set the actions that the AXIS 214 PTZ will take if the main door is opened e g upload images to an FIP server 7 Click OK to save the Event in the Event Types list Please see the online help O for descriptions of each available option 38 AXIS 214 PTZ Event Configuration Pre trigger and Post trigger buffers This function is very useful when checking to see what happened immediately before and after a trigger e g 2 minutes before and after a door has been opened Check the Upload images checkbox under Event Types gt Add Triggered gt When Triggered to expand the web page with the available options Note Buffer size up to 9 MB buffer The maximum length of time of the pre post buffer depends on the image size and selected frame rate Include pre trigger buffer images stored internally in the server from the time immediately preceding the trigger Check the box to enable the pre trigger buffer enter the desired length of time and specify the required image frequency Include post trigger buffer contains images from the time immediately after the trig
4. The window can be re sized by dragging the bottom right corner 3 Set the Object Size History and Sensitivity profile sliders for the window applies only to Include windows A full description of each profile slider is provided below 4 To test the motion detection window select it and then create some physical disturbance within the window area Any detected motion is then indicated by colored peaks in the Activity Indicator An alarm is only generated if the motion exceeds the tolerance defined by the black delimiter line and the peak turns red 5 For the Java applet Click the Save button to save the new window If there are parts of the Include window that you wish to exclude create an Exclude Window An Exclude window is named sized and moved in the same way as an Include window but no other configuration is necessary 40 AXIS 214 PTZ Event Configuration Motion Detection Parameters The parameters available for motion detection are described briefly here Please see the online help for complete descriptions trigger motion detection Parameter Size History Sensitivity High Only very large objects An object that appears in the Ordinary colored objects against ordi trigger motion detection region will trigger the motion nary backgrounds will trigger the detection for a long period motion detection Low Even very small objects An object that appears in the Only very bright objects against a dark r
5. s or P VOP s included in the stream and their internal order See also GOV and VOP 63 64 AXIS 214 PTZ Glossary of Terms Half duplex See Full duplex HTML Hypertext Markup Language HTML is the set of markup symbols or codes inserted in a file intended for display in web browser The markup tells the browser how to display the page s words and images for the user HTTP Hypertext Transfer Protocol HTTP is the set of rules for exchanging files text graphic images sound video and other multimedia files on the web The HTTP protocol runs on top of the TCP IP suite of protocols Hub A network hub is used to connect multiple devices to the network The hub transmits all data to all devices connected to it whereas a switch will only transmit the data to the device it is specifically intended for IEEE 802 11 A family of standards for wireless LANs The 802 11 standard supports 1 or 2 Mbit s transmission on the 2 4 GHz band IEEE 802 11b specifies an 11 Mbit s data rate on the 2 4 GHz band while 802 11a allows up to 54 Mbit s on the 5 GHz band Image compression Image compression minimizes the file size in bytes of an image Two of the most common compressed image formats are JPEG and GIF Interlacing Interlaced video is video captured at 50 pictures known as fields per second of which every 2 consecutive fields at half height are then combined into 1 frame Interlacing was developed many
6. the default viewer is AXIS Media Control with Internet Explorer AMC Settings Uncheck the Show viewer toolbar checkbox to remove the AMC Axis Media Control viewer toolbar under the image on the live view page Uncheck the Enable MPEG 4 decoder installation checkbox disable the installation of the MPEG 4 decoder included with AMC Check the Show red cross in PTZ joystick mode checkbox to show a red position indicator on the live view page when the joystick navigation mode is selected Default Viewer for your Browser select the appropriate radio button to define your method for viewing moving images depending on your Web browser and settings Please use the online help for details AXIS 214 PTZ Live View Config HTML Examples You can add live video from the AXIS 214 PTZ to your own web site The camera can transmit a Motion JPEG or unicast MPEG 4 stream to up to 20 simultaneous connections although an administrator can restrict this to fewer If multicast MPEG 4 is used the video stream will be available to an unlimited number of viewers connected to those parts of the network where multicast is enabled Please note that a separate MPEG 4 license is required for each viewer Enter the Video Format Image Type Image size and other settings to suit your Web page and click Update The camera then generates the required source code for your configuration Copy this code and paste it into your own Web page code Please see the
7. to install the certificate in the AXIS 214 PTZ 4 Set the HTTPS Connection Policy for the administrator Operator and Viewer to enable HTTPS connection set to HTTP by default Please refer to the home page of your preferred CA for information on where to send the request etc For more information please see the online help Date amp Time Current Server Time displays the current date and time 24h clock If this has not been configured the time displayed is the default setting The time can be displayed in 12h clock format in the Overlay Images see below New Server Time Select your time zone from the drop down list and check the daylight saving time changes if desired From the Time Mode section select the preferred method to use for setting the time e Synchronize with computer time sets the time from the clock on your computer Synchronize with NTP Server the AXIS 214 PTZ will obtain the time from an NTP server every 60 minutes Specify the NTP server s IP address or host name Note that if using a host name for the NTP server a DNS server must be configured under TCP IP settings See Network gt TCP IP below Set manually this option allows you to manually set the time and date AXIS 214 PTZ System Options 43 Date amp Time Format Used in Images specify the formats for the date and time 12h or 24h displayed in the Live View video streams Use the predefined formats or use your own custom date
8. Gma bon PENA Deve dived tiiva of 12 Viewer IN Ges eee a AA ee eee eee wae 13 PTZ Control Queue lt ucncnv ens PA PAA AA RA AAP 14 Video and Audio StreaMS aaa 15 Video Stream TYPOS lt lt aa scesens Kag pak cox Shan maa eres FAN SKE KN eyas 15 Audio Stream Types 2am aaaaapa vang rana POB PEPES LL AYRS ANG DAAhAs 16 MPEG 4 protocols and communication methods a 16 How to stream MPEG 4 cia 4 8 os Gres a 17 AXIS Media Control APAN AE 17 Other methods of accessing the video stream ac 18 The Setup Tools efee tata aceevetee ee POPE TAP dae beedans Pe cegiew ne 20 Accessing the setup tools from a broWSer 0 cece cece eee ees 20 Video amp Image settings aus wks NAE ace ode cocegcecuieekeekes Pe Peaeentaateeye ones 21 Overlay Image Settings 0 cece cece eee cent eee e eee eens 22 Advanced Camera Settings mada ccc coc 24 MPEG 4 pison raaa AA 25 AXIS Media Control uasan 25 PUCIO eed pea r aare Ee E ETE EEE A os A EDENE EEE 26 Advanced Audio Settings c c co clone een KANAN 28 Live View CONG 2a a Gata a 00K EB ces eabasteeten Graken hed Keb seers bes KG PK 30 AOU tig oid es eels Gye Cn alee He ee ee dees aaa 30 HTML Examples scii ccc e cha eee ton Oo4 Seeeee dente dae dad vwd oes eeet 33 PTZ Configuratio sri secas tata oe ak See eee aso ken eee aa 34 Sequence Mode aaa KAKANAN 34 Advanced Limits 0 ccc cece a 34 4 AXIS 214 PTZ Event Configuration paa cada Kep ree nirera niri elwk eee e
9. Live View page e Operator an Operator can view the Live View page create and modify event types and adjust certain other settings The Operator does not have access to the Systems Options configuration pages e Administrator an administrator has unrestricted access to the Setup Tools and can determine the registration of all other users To add a new user click the Add button and see the online help User Settings check the corresponding checkboxes to enable e Enable anonymous viewer login allows any viewer direct access to the Live View page e Maximum number of simultaneous viewers enter a value here to restrict the number of unicast viewers accessing the unit This is useful if you need to save on bandwidth Note that all multicast viewers count as 1 viewer e Enable anonymous PTZ control login allows any viewer access to the Pan Tilt Zoom controls on the Live View page Security IP Address Filter The administrator can add up to 256 IP address ranges or single IP addresses to the Filtered IP Addresses list If IP address filtering is enabled the AXIS 214 PTZ will allow or deny requests coming from the IP addresses in the list See the online help files for information on how to add IP address ranges The IP addresses for the users added to this list need to be specified in the user list with the appropriate access rights User Operator or Administrator Referrals to prevent unauthorized sources from i
10. a browser Enter e g the path http lt ip gt axis cgi jpg image cgi resolution CIF e Windows Media Player This requires AMC and the MPEG 4 decoder to be installed The paths that can be used are listed below in the order of preference e Unicast via RTP axrtpu lt ip address gt mpeg4 media amp e Unicast via RTSP axrtsp lt ip address gt mpeg4 media amp e Unicast via RTSP tunneled via HTTP axrtsphttp lt ip address gt mpeg4 media amp e Unicast via RTSP tunneled via HTTPS axrtsphttps lt ip address gt mpeg4 media amp e Multicast axrtpm lt ip address gt mpeg4 media amp Other MPEG 4 clients Although it may be possible to use other clients to view the MPEG 4 stream this is not guaranteed by Axis For some other clients e g QuickTime the Video Object Type must be set to Simple It may also be necessary to adjust the advanced MPEG 4 settings To assess the video stream from e g QuickTime the following path can be used rtsp lt ip address gt mpeg4 media amp This path is for all supported methods and the client will negotiate with the AXIS 214 PTZ to determine exactly which transport protocol to use Audio transmission methods The audio stream can be accessed in the Live View page when viewing either Motion JPEG or MPEG Using Motion JPEG The basic transmission method of audio used in conjunction with Motion JPEG video streaming is transmission over HTTP The video and audio streams are not sy
11. affect Test image Overlay Settings Include overlay image at the coordinates x fo y fo Include date IT Include time Include text Text color white Text background color black Place text date time at top z of image Yideo Stream Maximum video stream time Unlimited Limited to 1 seconds per session Maxirnum frame rate Unlimited C Limited to 1 30 fps per viewer Test Test settings using Motion JPEG before saving Test Save Reset All configuration of images and overlays will affect the performance of the camera depending on usage and the available bandwidth e High resolution generates larger files e Lower compression improves image quality but generates larger files e Black amp White uses less bandwidth than Color e Rotating the image 90 or 270 degrees will lower the maximum frame rate 22 AXIS 214 PTZ Video amp Image settings Overlay Settings Text date amp time overlay Use these settings to include a an bi image as an overlay and or b the date and time along with text of your own Text overlays are all included on one line at the top or bottom of the video image Image overlays can be placed anywhere in the video image Playing Motion JPEG A Speakers Microphone To upload an overlay image see 0000 i O 5 b elow PAN Left Right ZOOM Wide Tele Ctrl panel FOCUS Near Far Example If there is information in a monitored area that you do not
12. by another device The IP address must be set within two minutes after the power has been applied to the AXIS 214 PTZ restart the server and try again Also make sure the ping length is set to 408 If the IP address intended for the AXIS 214 PTZ and the IP address of your computer are located on different subnets you will not be able to set the IP address Contact your net work administrator for an IP address on the same subnet as the computer you are per forming the installation from Disconnect power from the AXIS 214 PTZ Run the Ping command in a Command DOS window type ping and the IP address of the unit If you receive Reply from lt IP address gt bytes 32 time 10 ms this means that the IP address may already be in use by another device on your network You must obtain a new IP address and reinstall the unit If you receive Request timed out this means that the IP address is available for use with your AXIS 214 PTZ In this case check all cabling and reinstall the unit The AXIS 214 PTZ cannot be accessed from a browser The IP address has been changed by DHCP Other networking problems 1 Move the AXIS 214 PTZ to an isolated network or to one with no DHCP or BOOTP server Set the IP address again using the ARP Ping command 2 Access the unit and disable BOOTP and DHCP in the TCP IP settings Return the unit to the main network The unit now has a fixed IP address that will not change 3 As an alter
13. computer The latest version is available free of charge from the Axis Website at http www axis com techsup or from your local distributor 2 Go to Setup gt System Options gt Maintenance in the AXIS 214 PTZ Web pages 3 In the Upgrade Server section and browse to the firmware file on your computer Click Upgrade 4 Wait at least 20 minutes before restarting the AXIS 214 PTZ after upgrading Notes Pre configured and customized settings will be retained for use when the new firmware is running providing that the features are available in the new firmware although this is not guaranteed by Axis Communications e After starting the process you should always wait at least 20 minutes before restarting the AXIS 214 PTZ even if you suspect the procedure has failed e Your dealer reserves the right to charge for any repair attributable to faulty updating by the user 52 AXIS 214 PTZ Troubleshooting Support If you contact the Axis support desk please help us resolve your problems by providing a server report a log file and a brief description of the problem Server Report go to Setup gt System Options gt Support Overview The server report contains important information about the server and its software as well as a list of the current parameters Log file go to Setup gt System Options gt Logs amp Reports The Log file records events within the unit since the last restart of the system and can prove a useful di
14. domain name is a meaningful and easy to remember name for an Internet address For example the domain name www example com is much easier to remember than 192 0 34 166 The translation tables for domain names are contained in Domain name servers Domain Server Domains can also be used by organizations who wish to centralize the management of their Windows computers Each user within a domain has an account that usually allows them to log in to and use any computer in the domain although restrictions may also apply The domain server is the server that authenticates the users on the network Duplex See Full duplex Ethernet Ethernet is the most widely installed local area network technology An Ethernet LAN typically uses special grades of twisted pair wires The most commonly installed Ethernet systems are 10BASE T and 100BASE T10 which provide transmission speeds up to 10 Mbps and 100 Mbps respectively ETRAX Ethernet Token Ring AXIS Axis own microprocessor Factory default settings These are the settings that originally applied for a device when it was first delivered from the factory If it should become necessary to reset a device to its factory default settings this will for many devices completely reset any settings that were changed by the user Firewall A firewall works as a barrier between networks e g between a Local Area Network and the Internet The firewall ensures that only authorized users are
15. in hearing the sound from the AXIS 214 PTZ when someone is speaking close to the microphone There are two adjustable parameters available to optimize this function e Noise canceller threshold value e Noise canceller attenuation When the incoming sound is louder than the threshold it will pass without any changes When lower than the threshold the incoming sound will be reduced by a certain attenuation factor The threshold level should be set higher than the background noise but lower than the useful audio The noise canceller threshold value can be set to High Medium High Medium low and Low A lower threshold will accept most of the audio to pass Only the weakest background noise will be reduced A higher threshold will make the noise canceller act on even stronger background noise At the maximum level High there is a risk of reducing useful audio as well AXIS 214 PTZ Audio 29 There is a trade off between noise canceling and sound quality In other words increasing the noise canceller attenuation deteriorates sound quality Adjust the threshold and the attenuation to an optimum by listening and changing the levels 30 AXIS 214 PTZ Live View Config Live View Config Layout AXIS AXIS 214 PTZ Network Camera Live View Setup Help Live View Layout 7 Basic Configuration These are the tools for deciding the layout one r Video amp Image of the Live View page The layout can be sau Gunmen mono EEE
16. is off Set to Auto to automatically turn the filter off when the available visible light falls below the minimum requirement AXIS 214 PTZ Accessing the camera 13 Viewer controls The default viewer to use for displaying moving images is selected from Setup gt gt Live View Config gt gt Layout The AMC viewer toolbar is available in Microsoft Internet Explorer only See AXIS Media Control on page 17 for more information The AMC viewer toolbar displays the following buttons O O The Play Stop buttons start and stop the live video stream The Snapshot button takes a snapshot of the currently displayed image The Snapshot function and the target directory for saving snapshots can be configured from AMC AXIS Media Control which is available from the Windows Control Panel Internet Explorer only Click the View Full Screen button and the video image will fill the entire screen area No other windows will be visible Press Esc Escape on the computer keyboard to cancel full screen view Click the Speaker and Microphone buttons to switch the sound off and on for the speaker and microphone respectively Use the slider to control the volume on the speaker and microphone The volume can be set between O and 100 Q When using Half duplex mode this button toggles between allowing you to speak and listen The first icon indicates that you can talk and the speaker attached to the camera will play your voice The second ind
17. of audio and video Bitmap A bitmap is a data file representing a rectangular grid of pixels It defines a display space and color for each pixel or bit in the display space This type of image is known as a raster graphic GIF s and JPEG s are examples of image file types that contain bitmaps Because a bitmap uses this fixed raster method it cannot easily be rescaled without losing definition Conversely a vector graphic image uses geometrical shapes to represent the image and can thus be quickly rescaled Bit rate The bit rate in kbit s or Mbit s is often referred to as speed but actually defines the number of bits time unit and not distance time unit Bluetooth Bluetooth is an open standard for wireless transmission of voice and data between mobile devices PCs handheld computers telephones and printers Bonjour Also known as zero configuration networking Bonjour enables devices to automatically discover each other on a network without having to enter IP addresses or configure DNS servers Bonjour is a trademark of Apple Computer Inc Broadband In network engineering terms this describes transmission methods where two or more signals share the same carrier In more popular terminology broadband is taken to mean high speed data transmission CCD Charged Coupled Device This light sensitive image device used in many digital cameras is a large integrated circuit that contains hundreds of tho
18. online help for more information 33 34 AXIS 214 PTZ PTZ Configuration PTZ Configuration Preset Positions A preset position is a pre defined camera view that can quickly and easily be viewed From Preset Position Setup use the Pan Tilt and Zoom PTZ controls to steer the camera to the required position When satisfied with the camera s position enter a descriptive name This camera position is then saved as a preset position The AXIS 214 PTZ will take the exact position when the preset s name is selected from the Preset positions drop down list AXIS a AXIS 214 PTZ Network Camera Live View Setup 1 Help Preset Positions 2 Preset Position Setup j _ Preset positions can be selected in Live are View from events and in Sequence mode One position can be set as the Home position which is readily accessible by clicking on the Home button in both the m Preset Position Setup window and the Live baal View window The position s name will have H added e g Office Entrance H Sequence Mode The Live View page can be configured to rotate through the selected preset positions in a set order or randomly Select the desired preset positions and enter the time to display each position Click Save The Sequence buttons will appear on the Live View page to enable the viewer to O start and stop the sequence mode Advanced Limits Define the pan tilt and zoom limits for the AXIS 214
19. seconds Request control The PTZ Control Queue is set up by the administrator under PTZ Configuration gt Control Queue AXIS 214 PTZ Video and Audio Streams 15 Video and Audio Streams The AXIS 214 PTZ provides several different image and video formats The type to use depends on your requirements and on the properties of your network The Live View page in the AXIS 214 PTZ provides access to Motion JPEG and MPEG 4 video streams as well as to single JPEG images Other applications and clients can also access these video and audio streams images directly without going via the Live View page Video Stream Types Motion JPEG This format uses standard JPEG still images in the video stream These images are then displayed and updated at a rate sufficient to create a stream that shows constantly updated motion The Motion JPEG stream uses considerable amounts of bandwidth but also provides excellent image quality and access to each and every individual image contained in the stream Note also that multiple clients accessing Motion JPEG streams can use different image settings MPEG 4 This is a video compression standard that makes good use of bandwidth and which can provide high quality video streams at less than 1 Mbit s The MPEG 4 standard provides scope for a large range of different coding tools for use by various applications in different situations and the AXIS 214 PTZ provides certain subsets of these tools Thes
20. type of light being used If set to Manual select the desired Shutter speed from the drop down list e IR cut filter turns the IR filter on or off Alternatively when set to Auto the filter will automatically be switched off when the light level falls below the minimum requirement e Use backlight compensation this setting is used to make the subject appear clearer against e g a bright background Note In certain situations the white balancing system will not operate effectively Problems may occur if the image contains no white color at all or if the dominant color is not white In these circumstances the white balance may incorrectly be based on another visible color in the image and colors may become dis torted A pale background picture with reddish or blue foreground objects is very symptomatic of this con dition In such cases it is recommended that a fixed white balance setting is selected Image Settings Auto focus enabled default setting this causes the camera to automatically adjust the focus to produce a sharp image Setting the sensitivity to high will cause a drop in the frame rate fps AXIS 214 PTZ Video amp Image settings 25 Tools for adjusting the MPEG 4 settings and for controlling the video bit rate AXISA AXIS 214 PTZ Network Camera Live View Setup Help gt Basic Configuration MPEG 4 Settings Q i Client Compatibility z video Wiyaga Video object type Advanced Simple E Image v
21. years ago for the analog TV world and is still used widely today It provides good results when viewing motion in standard TV pictures although there is always some degree of distortion in the image To view interlaced video on e g a computer monitor the video must first be de interlaced to produce progressive video which consists of complete images one after the other at 25 frames per second See also Progressive scan IP Internet Protocol The Internet Protocol is a method transmitting data over a network Data to be sent is divided into individual and completely independent packets Each computer or host on the Internet has at least one address that uniquely identifies it from all others and each data packet contains both the sender s address and the receiver s address The Internet Protocol ensures that the data packets all arrive at the intended address As IP is a connectionless protocol which means that there is no established connection between the communication end points packets can be sent via different routes and do not need to arrive at the destination in the correct order Once the data packets have arrived at the correct destination another protocol Transmission Control Protocol TCP puts them in the right order See also TCP IP Address An IP address is simply an address on an IP network used by a computer device connected to that network IP addresses allow all the connected computers devic
22. 214 PTZ contains advanced scheduling tools that can be used to trigger an event As the camera is designed for use in security systems it is also equipped with security features such as IP address filtering HTTPS and multi level users The built in web server provides full access to all features through the use of a standard web browser AXIS 214 PTZ Product Description Rear panel The rear panel contains all of the connections available on the AXIS 214 PTZ The view shown here is from a ceiling mounted camera Control button Power indicator Network indicator Line out Status indicator 1 O terminal connector Line M ic in Network Power connector connector Control button This is used to restore the factory default settings as described in Resetting to the factory default settings on page 48 Indicators After completion of the startup and self test routines the multi colored Network Status and Power indicators flash as follows Amber Flashes for activity on a 10 Mbit s network Network Green Flashes for activity on a 100 Mbit s network None No connection Green Normal operation Amber Flashes during startup reset to factory default and firmware upgrade Power Green Normal operation Amber Flashes green amber during upgrade Status 0 Terminal connector The I O terminal connector provides the physical interface to one transist
23. A PASA AP PAPA 51 Checking the Firmware 2 aa 51 Updating the Firmware lt icueesctaesteneantes tases tenis PP PET PEE 51 SUPPONE morran pea ee e EE AA N A en 52 Technical Specifications 56 General performance considerations 0A 59 Optimizing your system ete ad sad ted cx Ses ANG Kas KG GG AA 59 Frame rates Motion JPEG 0c ccc cece eee eee eees 60 AXIS 214 PTZ 5 Frame rates MPEG 4 0 ccc cece cece tcc e tt eeeeeeeeees 60 Bandwidth taka ka aaah BAN 0s dad dae PIN LAK PAG KAKANAN bea Res a Bass 61 Glossary OT TENG 22 kaa ha aa iaa E AEA EAEAN T BRA KAI EINEN A 62 Index AA NAP ARA 69 6 AXIS 214 PTZ Product Description Product Description The AXIS 214 PTZ is a fully featured PTZ Network Camera for security surveillance and remote monitoring With its removable automatic IR filter the camera supports automatic day amp night functionality The AXIS 214 PTZ is equipped with 1 input and 1 output for connecting external devices e g door switches etc Two way audio is supported by Line Mic In and Line Out ports Images from the camera are made available on the network as real time full frame rate Motion JPEG streams and or MPEG 4 video streams Up to 10 viewers can access the AXIS 214 PTZ simultaneously when using Motion JPEG and MPEG 4 unicast The number of simultaneous viewers can be increased by using multicast MPEG 4 Video can be viewed in 5 resolutions up to 768x576 The AXIS
24. AT Traversal port mapping Use NAT traversal when your AXIS 214 PTZ is located on an intranet LAN and you wish to make it available from the other WAN side of a NAT router With NAT traversal properly configured all HTTP traffic to an external HTTP port in the NAT router will be forwarded to the network camera Enable Disable When enabled the AXIS 214 PTZ will attempt to configure port mapping in a NAT router on your network using UPnP Use manually selected NAT router Select this option to manually select a NAT router Enter the IP address for the router in the field provided If a router is not manually specified the AXIS 214 PTZ Network Camera will automatically search for NAT routers on your network If more than one router is found the default router will be selected Alternative HTTP port Select this option to manually define an external HTTP port Enter the port number in the field provided If no port is entered here a port number will automatically be selected when NAT traversal is enabled RTSP The RTSP protocol allows a connecting client to start an MPEG 4 stream Enter the RTSP port number to use The default setting is 554 Network Traffic The default connection setting is Auto negotiate which means that the correct speed is automatically selected If necessary you can set the connection speed by selecting it from the drop down list 10BaseT Half Full Duplex 100BaseTX Half Full Duplex Maximum bandwi
25. AXIS 214 PTZ Network Camera User s Manual COMMUNICATIONS About this Document This manual is intended for administrators and users of the AXIS 214 PTZ PTZ Network Camera and is applicable for software release 4 30 Previous experience of networking will be of use when installing and using this product Some knowledge of UNIX or Linux based systems may also be beneficial for developing shell scripts and applications Later versions of this document will be posted to the Axis Website as required Safety Notices Used In This Manual Caution Indicates a potential hazard that can damage the product Important Indicates a hazard that can seriously impair operation Do not proceed beyond any of the above notices until you have fully understood the implications Intellectual Property Rights Axis AB has intellectual property rights relating to technology embodied in the product described in this document In particular and without limitation these intellectual property rights may include one or more of the patents listed at http www axis com patent htm and one or more additional patents or pending patent applications in the US and other countries This product contains licensed third party software See the menu item About in the product s user interface for more information This product contains source code copyright Apple Computer Inc under the terms of Apple Public Source License 2 0 see http www opens
26. Ae L N e Please see the online help for descriptions of each available option AXIS 214 PTZ Event Configuration 39 Motion Detection The AXIS 214 PTZ can be configured for motion detection This feature is used to generate an alarm whenever movement starts or stops in the image The AXIS 214 PTZ can use a maximum of 10 Include Exclude windows e Include windows target specific areas within the image e Exclude windows are areas to be ignored within the Include window Once configured the motion detection windows will appear in a list when motion detection is set to trigger an event See How to set up a triggered event above Note Using the motion detection feature may decrease overall performance in the camera Motion detection will not function while the lens is moving i e pan tilt zoom Configuring Motion Detection With reference to the motion detection parameters in the table below follow these instructions to create a motion detection window 1 a For AMC Check the radio button Configure Include Windows to set the type of window Click the New button A new window called DefaultWindow appears over the image Select the name in the list of windows and rename the window b For the Java applet Click the Add Window button Check the radio button Include or Exclude to define the type of window 2 To move the window to the area to monitor click on the text at the top of the window and drag it to the desired location
27. Components and open the Networking Ser vices section Click Details and then select UPnP as the service to add Network RTP These settings are for the IP addresses port numbers and Time To Live values to use for media streams in the MPEG 4 format Only certain IP addresses and port numbers should be used for these streams For more information please see the online help Ports amp Devices 1 0 Ports The pinout interface support and the control and monitoring functions are described in the section on the Connections on page 49 Maintenance e Restart The unit is restarted without changing any of the settings Use this method if the unit is not behaving as expected e Restore The unit is restarted and most current settings are reset to factory default val ues The settings that will not be reset are as follows e the boot protocol DHCP or static e the static IP address e the default router e the subnet mask e the system time Default The Factory default button should be used with caution Pressing this button will reset all of the AXIS 214 PTZ s settings to the factory default values including the IP address AXIS 214 PTZ System Options 47 Upgrade Server See Updating the Firmware on page 51 Backup click the Backup button to take a backup of all of the parameters and any user defined scripts If necessary it is then possible to return to the previous settings if the settings are changed and ther
28. Mic in 3 5mm input for mono microphone or line in mono signal only left channel is used from a stereo signal Mic input High sensitivity max 38 dBu 27 mVpp Mic input Low sensitivity max 32 dBu 54 mVpp Line M ic In mono max 1 5 dBu 2 6 Vpp DC power for external microphone supported through the input connector Line out Mono audio output line level Connects to a PA system or active speaker with built in amplifier Headphones can also be attached Line Out max 1 5 dBu 2 6 Vpp Line Out impedance min 32 ohm Installation management and maintenance e AXIS IP Utility Installation tool Available on CD supplied with product AXIS Camera Management Tool for installation management of multiple Axis network video products Available on CD supplied with product e Web based configuration Configuration backup and restore e Firmware upgrades over HTTP or FTP over TCP IP firmware available at www axis com Video access from Web browser Camera live view for up to 20 clients sequence tour capability Minimum web browsing requirements e Pentium Ill CPU 500 MHz or higher or equivalent AMD Athlon Memory 128 MB RAM AGP graphic card Direct Draw 16 MB video memory 32 64 MB recommended for high resolutions color depths e Windows XP 2000 NT4 0 ME or 98 e Internet Explorer 5 x or later e For other operating systems and browsers see www axis com techsup Motion J PEG only
29. O connectors 49 Port Status 40 Ports amp Devices 46 Post trigger Buffer 38 Power Connector 8 Pre trigger Buffer 38 PTZ Commands 31 Pulse 11 32 Push to talk 27 R Referrals 41 Restart 46 Restore 46 47 RTP 16 RTSP 16 S Scheduled Event 36 38 Security 41 Security Users 41 Sequence Mode 11 Services 43 Setup 20 Simple profile 15 SMTP 46 Snapshot 11 SOCKS 45 Streaming M PEG 4 17 Support 47 System Options 41 T TCP Server 36 Time Mode 42 Triggered Event 36 37 Troubleshooting 51 U UDP 16 Unicasting 16 Upgrade Server 47 UPnP 46 User 41 User Defined Links 31 User List 41 V Variable bit rate 15 Video Stream 22
30. PTZ Movements to the left and right up and down can be restricted to narrow the area under surveillance Move speed sets the speed of the camera s Pan Tilt movements The default setting is maximum speed Advanced Ctrl Panel This allows you to add a shortcut command button to the control panel This requires you to provide the URL path to an auxiliary command provided by the PTZ driver or to some other command accessed via the HTTP API See the online help for more information AXIS 214 PTZ PTZ Configuration 35 Control Queue PTZ Control Queue The administrator can set up a queue for the PTZ controls Once set up the PTZ Control Queue buttons will appear on the Live View page offering one viewer exclusive control for a limited amount of time Other users will be placed in the queue PTZ Control Queue st in queue Position in queue Time remaining seconds Request control Status in queue Please see the online help for more information 36 AXIS 214 PTZ Event Configuration Event Configuration This section describes how to configure the AXIS 214 PTZ for alarm and event handling The AXIS 214 PTZ can be configured to perform certain actions when certain types of events occur Event Type Triggered Event page 37 e g at a signal from an external device such as a door switch or a sensor Scheduled Event page 38 e g at a pre programmed time Action e g uploaded video images to an FTP se
31. TZ can transmit audio to other clients by connecting a microphone and can play audio received from other clients by attaching a speaker Note The speaker attached to the Line out connector on the AXIS 214 PTZ must have a built in amplifier which is available in e g some brands of PC speakers This section describes how to configure the basic audio settings for the AXIS 214 PTZ e g set the communication mode and adjust the sound levels for the microphone and speaker AXIS a AXIS 214 PTZ Network Camera Live View Setup Help Audio Settings O Enable Audio gt Basic Configuration gt Vi t Vidas amp HUagE Vv Enable audio v Audio Audio Channels Advanced Audio mode Full duplex z gt Live View Config IT Send the sound from the active client to all other clients Audio Input gt PTZ Configuration Source Line z gt Event Configuration Input sensitivity High F gt System Options FT Enable microphone power If your microphone is dynamic or battery powered this should be off About Input gain o zj dB 60 30 0 medium default level Audio Output Output gain o zj dB 60 30 0 medium default level Save Reset Enable Audio Enables audio transmission to and from the AXIS 214 PTZ Refer to Connecting audio equipment on page 50 for more information Audio Channels There are two mono audio channels between the AXIS 214 PTZ and other clients one for receiving audio and one for transmitting audio Each audi
32. a that a lens can cover where the angle of view is determined by the focal length of the lens A wide angle lens has a short focal length and covers a wider angle of view than standard or telephoto lenses which have longer focal lengths ARP Address Resolution Protocol This protocol is used to associate an IP address to a hardware MAC address A request is broadcast on the local network to discover the MAC address for an IP address ARTPEC Axis Real Time Picture Encoder A chip designed by Axis for image compression ARTPEC supports a range of CCD and CMOS sensors built in functionality for sharpening backlight compensation noise reduction and white balance support for multiple Motion JPEG streams support for MPEG 4 part 2 up to 30 frames second from 4 simultaneous video sources and real time compression of up to 45 Megapixels second ASIC Application Specific Integrated Circuit A circuit designed for a specific application as opposed to a general purpose circuit such as a microprocessor Aspect ratio A ratio of width to height in images A common aspect ratio used for television screens and computer monitors is 4 3 High definition television HDTV uses an aspect ratio of 9 16 Autoiris or DC Iris This special type of iris is electrically controlled by the camera to automatically regulate the amount of light allowed to enter AVI Audio Video Interleave A video format that supports simultaneous playback
33. agnostic tool for troubleshooting AXISA AXIS 214 PTZ Network Camera Live View Setup Help Support Overview gt Basic Configuration Troubleshooting gt Video amp Image If you have problems please try the troubleshooting quide before contacting your local supplier gt Audio Server Report 7 i Always attach the Server Report when contacting your support channel gt Live View Config Axis Support Services gt PTZ Configuration Should you require any technical assistance please contact your Axis reseller If your questions cannot be answered immediately your reseller will forward your queries Event Configuration through the appropriate channels to ensure a rapid response System Options If you are connected to the Internet you can gt Security Date amp Tinie e Download user documentation and firmware updates e Find answers to resolved problems in the FAQ database Search by product Network category or phrases gt Ports amp Devices Report problems to Axis support staff by logging in to your private support area Maintenance v Support Support Overview Visit the Axis Support Web at www axis com techsup System Overview gt Logs amp Reports gt Advanced About AXIS 214 PTZ Troubleshooting 53 Symptoms Possible Causes and Remedial Actions Problems setting the IP address Using ARP and Ping The AXIS 214 PTZ is located on a different subnet The IP address is being used
34. al area is likely to cause interference in which case the user will be required to correct the interference at his own expense Canada This Class A digital apparatus complies with Canadian ICES 003 Europe CE This digital equipment fulfills the requirements for radiated emission according to limit A of EN55022 1998 and the requirements for immunity according to EN55024 1998 residential commercial and industry Warning This is a Class A product In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures Japan This is a class A product based on the standard of the Voluntary Control Council for Interference by Information Technology Equipment VCCI If this equipment is used in a domestic environment radio disturbance may arise When such trouble occurs the user may be required to take corrective action Australia This electronic device meets the requirements of the Radio communications Electromagnetic Compatibility Standard 1998 AS NZS 3548 Warning This is a Class A product In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures Liability Every care has been taken in the preparation of this manual Please inform your local Axis office of any inaccuracies or omissions Axis Communications AB cannot be held responsible for any technical or typographical errors and res
35. allowed to access the one network from the other A firewall can be software running on a computer or it can be a standalone hardware device Focal length Measured in millimeters the focal length of AXIS 214 PTZ Glossary of Terms a camera lens determines the width of the horizontal field of view which in turn is measured in degrees FTP File Transfer Protocol An application protocol that uses the TCP IP protocols It is used to exchange files between computers devices on networks Frame A frame is a complete video image In the 2 1 interlaced scanning format of the RS 170 and CCIR formats a frame is made up of two separate fields of 262 5 or 312 5 lines interlaced at 60 or 50 Hz to form a complete frame which appears at 30 or 25 Hz In video cameras with a progressive scan each frame is scanned line by line and not interlaced most are also displayed at 30 and 25 Hz Frame rate The frame rate used to describe the frequency at which a video stream is updated is measured in frames per second fps A higher frame rate is advantageous when there is movement in the video stream as it maintains image quality throughout Full duplex Transmission of data in two directions simultaneously In an audio system this would describe e g a telephone systems Half duplex also provides bi directional communication but only in one direction at a time as in a walkie talkie system See also Simplex Gain Gain is the amplifica
36. and time formats See Advanced File Naming amp Date Time Formats in the online help for information on how to create your own file formats Network Basic TCP IP Settings IP Address Configuration the IP address of the AXIS 214 PTZ can be set automatically via DHCP or a fixed IP address can be set manually A host name can be used and there are options for setting up notification of changes in the IP address DHCP is enabled by default Note Automatic IP address assignment via DHCP may lead to the situation where the IP address is changed and you lose contact Configure the options for notification of IP address change under Services to receive notification from the AXIS 214 PTZ when the IP address has been changed Alternatively if your DHCP server can update a DNS server you can access the AXIS 214 PTZ by host name which is always the same regardless of the IP address Services Options for notification of IP address change if the IP Address for the AXIS 214 PTZ is changed automatically e g by DHCP you can choose to be notified of the change Click Settings and enter the required information AXIS Internet Dynamic DNS Service If the AXIS 214 PTZ has been registered with the Axis Internet Dynamic DNS service and the IP address for the product changes the service is updated to reflect the change Check the box to enable disable automatic updates The domain name currently registered at the Axis Internet Dynamic DNS servi
37. ation for a group of audio and video coding standards and is typically used to encode audio and video for broadcast signals including digital satellite and Cable TV MPEG 2 with some modifications is also the coding format used by standard commercial DVD movies MPEG 4 MPEG 4 is a group of audio and video coding standards and related technology The primary uses for the MPEG 4 standard are web streaming media and CD distribution conversational videophone and broadcast television Most of the features included in MPEG 4 are left to individual developers to decide whether to implement them or not This means that there are probably no complete implementations of the entire MPEG 4 set of standards To deal with this the standard includes the concept of profiles and levels allowing a specific set of capabilities to be defined in a manner appropriate for a subset of applications AXIS 214 PTZ Glossary of Terms Multicast Bandwidth conserving technology that reduces bandwidth usage by simultaneously delivering a single stream of information to multiple network recipients Multiplexer A multiplexer is a high speed switch that provides full screen images from up to 16 analog cameras Multiplexers can playback everything that happened on any one camera with no interference from the other cameras on the system Network connectivity The physical wired or wireless and logical protocol connection of a computer net
38. b clients It will not receive audio from other web clients This can be used in remote monitoring web attrac tions etc to provide live audio as well as video of a monitored situation When using half duplex the Send the sound from the active client to all other clients option transmits the audio signal from the client that is talking to all the other clients Audio Input Audio from an external microphone or a line source can be connected to the Line Mic In socket of the AXIS 214 PTZ The audio source can be set to Microphone or Line If you are using a microphone the input sensitivity can be set to High or Low See Technical Specifications on page 56 for the exact maximum levels The Enable microphone power option provides DC power for the external microphone If you use a small electret condenser microphone such as a clip on mic or a PC microphone this option needs to be enabled To use a high impedance dynamic microphone DC power should not be enabled DC power will not harm the microphone but if you are uncertain try switching it on and off The default value is DC power enabled To use a professional microphone requiring 48V phantom power you need an external power supply and must use a balanced unbalanced converter audio transformer in between If there are problems with the sound input being too low or high adjust the input gain for the microphone attached to the AXIS 214 PTZ Audio Output If the sound from the speak
39. ce for your product can be removed at any time To do this click Settings and follow the instructions For more information please refer to the online help 44 AXIS 214 PTZ System Options Network Advanced TCP IP Settings DNS Configuration DNS Domain Name Service provides the translation of host names to IP addresses on your network Obtain DNS server address via DHCP automatically use the DNS server settings provided by the DHCP server Click the View button to see the current settings Use the following DNS server address enter the desired DNS server by specifying the following Domain name enter the domain s to search for the host name used by the AXIS 214 PTZ Multiple domains can be separated by semicolons The host name is always the first part of a Fully Qualified Domain Name e g myserver is the host name in the Fully Qualified Domain Name myserver mycompany com where mycompany com is the Domain name Primary DNS server enter the IP address of the primary DNS server Secondary DNS server will be used if the primary DNS server is unavailable NTP Configuration The AXIS 214 PTZ can obtain the correct time from an NTP server The address for the NIP server can either be obtained via the DHCP server or it can be entered manually Host Name Configuration The AXIS 214 PTZ can be accessed using a host name instead of an IP address The host name is usually the same as the assigned DNS Name It
40. chiving up to 25 cameras AXIS Camera Recorder Surveillance application for viewing and recording up to 16 cameras AXIS Camera Explorer Basic software for viewing and manual recording See www axis com partner adp_partners htm for more software applications via partners The AXIS 214 PTZ PAL delivers the following file sizes PAL aspect ratio corrected Resolution Min Max KB Resolution Min Max KB 4CIF 704x576 10 300 4CIF 768x576 11 330 2CIF expanded 704x576 10 250 2CIF expanded 768x576 11 270 2CIF 704x288 5 150 2CIF 768x288 5 5 160 CIF 352x288 2 5 80 CIF 384x288 2 7 90 QCIF 176x144 1 20 QCIF 192x144 1 1 22 The AXIS 214 PTZ NTSC delivers the following file sizes NTSC NTSC aspect ratio corrected Resolution Min Max KB Resolution Min Max KB 4CIF 704x480 8 250 4CIF 640x480 7 230 2CIF expanded 704x480 8 200 2CIF expanded 640x480 7 180 2CIF 704x240 4 125 2CIF 640x240 3 5 110 CIF 352x240 2 70 CIF 320x240 1 8 60 QCIF 176x120 0 8 15 QCIF 160x120 0 7 14 AXIS 214 PTZ Technical Specifications 59 General performance considerations When setting up the camera it is important to consider how various settings and situations will affect performance Some factors affect the amount of bandwidth the bit rate required others can affect the frame rate and some will affect both If the load on the CPU reaches its maximu
41. d a EEEE dees 36 Event Servers AP AP PP PE AE 36 Event Types Esha KAANAK ANA HU SUNG NG es Ra NETE ANAN 37 Motion Detection 2a kakanan aa KB KAU beckons AG HA GL cas idee bessades 39 Port StatUS aaa aa eri baa Blah hah BAG Ged Powe nde DAANA EEREN 40 Syang AA AAP ADARNA RE 41 Security USES Na AG AG ang DADANG AKN D ANG NAG eeeeeses 41 Security IP Address Filter 3 aa a Pba NA MAS NBA AKA KA PG dew es 41 Securty Gan Di PP PAA Gea eee teeta cee eeu tenes 42 Date amp Time lt lt 46nececexe was eeeercrsieacdaskeuseteeetedesnsueds 42 Network Basic TCP IP Settings aaa 43 Network Advanced TCP IP Settings aaa 44 Network SOCKS 0 ana 45 Network SMTP email a 46 Network SNMP copes mermi waaa pus WENG paa otvedwsew ever Gees 46 Network UPNP T acu esa a aa cece san G3 aaa asaan Ea aa 46 Network TIP cxcsoted neiecdvs KAG Khp NGA DAKS BARALEE RED NAG NAKS 46 Ports amp Devices NO Ports paa daaiaak waa Dahan yn NAN eeweewe seus 46 bab A201 APP tiake ace RS AMA DARA A AP 46 JUPDO cn cetesienice neces DA GEAR KANAL ARNAN KAL habanh KAKANAN 47 Advanced naaa cae SA ALA ANGLE Ea and was kare 4 Resetting to the factory default settings aa 48 Boy AA AA AA AT 49 OINDUES and DUDUNG ma UNG HAD kS PRE BSPNARY LANG NAAN 49 Schematic connection diagram aasa anan GARA K KAKA YEE G KANA 50 Connecting audio equipment lt 22iistece tee ctekt kak viedestavetes 50 Troubleshooting EAR PAA A
42. d or microphone Relocate the speakers or microphone so from speakers feedback that they do not point towards each other and or lower the volume For additional assistance please contact your reseller or check the product s support pages on the Axis Website at http www axis com techsup 56 AXIS 214 PTZ Technical Specifications Technical Specifications Item Specification Models AXIS 214 PTZ 50Hz PAL AXIS 214 PTZ 60Hz NTSC Video compression e Motion PEG Snapshot JPEG images available User controlled compression level e MPEG 4 Part2 ISO IEC 14496 2 Profiles ASP and SP Resolutions 16 different resolutions up to 752x582 PAL and 752x480 NTSC via API 5 selections via configuration web page Frame rates e Motion JPEG Up to 25 30 PAL NTSC frames second in all resolutions e MPEG 4 Up to 25 30 fps at 2CIF Video streaming Simultaneous Motion J PEG and MPEG 4 Controllable frame rate and bandwidth Constant and variable bit rate M PEG 4 Image settings e Compression levels 11 Motion J PEG 23 M PEG 4 e Rotation 902 1809 2702 e Aspect ratio correction e Configurable IR cut filter e Automatic day night function Backlight compensation exposure white balance brightness sharpness Color and black white mode Overlay capabilities time date text and image Image sensor Ya Sony Exview HAD CCD Lens e Motorized 18x optical zoom lens
43. dth Specify in Mbit s or Kbit s the maximum bandwidth that the AXIS 214 PTZ is allowed to use on your network This is a useful function when connecting the AXIS 214 PTZ to busy or heavily loaded networks The default setting is Unlimited For more information please refer to the online help Network SOCKS SOCKS is a networking proxy protocol The AXIS 214 PTZ can be configured to use a SOCKS server to reach networks on the other side of a firewall proxy server This functionality is useful if the AXIS 214 PTZ is located on a local network behind a firewall but notifications uploads alarms etc need to be sent to a destination outside the local network e g to the Internet 46 AXIS 214 PTZ System Options Network SMTP email Simple Mail Transfer Protocol Enter the host names or addresses for your primary and secondary mail servers in the fields provided to enable event and error email messages from the AXIS 214 PTZ to predefined addresses via SMTP Network SNMP The Simple Network Management Protocol SNMP allows the remote management of network devices The AXIS 214 PTZ can be configured to support SNMP See the online help Network UPnP The AXIS 214 PTZ includes support for UPnP in Windows Millennium and Windows XP Enabled by default Note UPnP must be installed on your workstation To do this open the Control Panel from the Start Menu and select Add Remove Programs Select Add Remove Windows
44. e 12x digital zoom F1 4 f 4 1 73 8mm e Horizontal viewing angle 2 7 to 48 e Autofocus Pan Tilt Zoom e Pan 170 to 170 max speed 100 degrees s Tilt 30 to 90 max speed 90 degrees s e PTZ control queuing capability Minimum illumination Color mode 0 3 lux 30 IRE IR cut filter mode B W 0 005 lux e With IR lighting not supplied 0 0 lux Security e Multiple user access levels with password protection IP address filtering HTTPS Alarm and event e Events triggered by built in motion detection external inputs or according management to a schedule Image upload over FTP email and HTTP e Notification over TCP email HTTP and external outputs e Pre and post alarm buffer of 6 MB Connectors Ethernet 10BaseT 100BaseTX RJ 45 e 4 pin I O Terminal block providing 1 alarm input output transistors max 24V 0 1 A alternative power input AXIS 214 PTZ Technical Specifications Item Specification Processors memory clock CPU ETRAX 100LX 32 bit RISC CPU e Video processing and compression ARTPEC 2 e RAM 32 MB Flash 8 MB Power e External power adapter included 12V DC 36W e Via terminal connector 10 8 13 VDC max 13W Operating conditions e 5 to 45 41 to 113 F e Humidity 20 80 RH non condensing Audio G 711 PCM 64kbit s G 726 ADPCM 32 or 24 kbit s full duplex half duplex simplex or audio off Line
45. e are represented as Video object types which are selected for use with different viewing clients The supported video object types are e Simple sets the coding type to H 263 as used by e g QuickTime e Advanced Simple sets the coding type to MPEG 4 Part 2 as used by AMC AXIS Media Control When using MPEG 4 it is also possible to control the bit rate which in turn allows the amount of bandwidth usage to be controlled CBR constant bit rate is used to achieve a specific bit rate by varying the quality of the MPEG 4 stream When using VBR variable bit rate the quality of the video stream is kept as constant as possible at the cost of a varying bit rate Notes e MPEG 4 is licensed technology The AXIS 214 PTZ includes one viewing client license Installing additional unlicensed copies of the viewing client is prohibited To purchase additional licenses contact your Axis reseller All clients viewing the MPEG 4 stream must use the same image settings 16 AXIS 214 PTZ Video and Audio Streams Audio Stream Types The audio stream types for audio are e G 711 International standard for encoding wired telephone audio Uses PCM samples to compress audio where higher signal values are compressed more than lower values In Axis products this sets the coding type to p law 64 kbit s e G 726 Uses PCM samples to code the difference between samples ADPCM Reduces bandwidth without losing too much useful audio In Axis
46. e is unexpected behavior Note The root password will also be reset to the password saved in the backup file Restore click the Browse button to locate the saved backup file see above and then click the Restore button The settings will be restored to the previous configuration Note Backup and Restore can only be used on the same unit running the same firmware This feature is not intended for multi unit configuration or for firmware upgrades Support The support overview page provides valuable information on troubleshooting and contact information should you require technical assistance System Overview this page provides an overview of the camera s settings and the most recent log entries with links to the corresponding pages Logs amp Reports when contacting Axis support please be sure to provide a valid Server Report with your query View Information The Log report and the Parameter List also provide valuable information for troubleshooting and when contacting Axis support service Configuration e Log Level for Log Files from the drop down list select the level of information to be added to the Log file e Log Level for Email from the drop down list select the level of information to send as email and enter the destination email address Advanced Scripting is a very powerful and advanced function that provides the possibility to use custom scripts Caution Improper use may cause unexpected behavio
47. ece of networking equipment or more specifically its interface with the network For example the network card in a computer has its own MAC address Manual iris This is the opposite to an autoiris i e the camera iris must be adjusted manually to regulate the amount of light allowed to reach the image sensor Mbit s Megabits per second A measure of the bit rate i e the rate at which bits are passing a given point Commonly used to give the speed of a network A LAN might run at 10 or 100 Mbit s See also Bit rate Monitor A monitor is very similar to a standard television set but lacks the electronics to pick up regular television signals Motion JPEG Motion JPEG is a simple compression decompression technique for networked video Latency is low and image quality is guaranteed regardless of movement or complexity of the image Image quality is controlled by adjusting the compression level which in turn provides control over the file size and thereby the bit rate High quality individual images from the Motion JPEG stream are easily extracted See also JPEG Megapixel See Pixel MPEG Moving Picture Experts Group The Moving Picture Experts Group develops standards for digital video and audio compression It operates under the auspices of the International Organization for Standardization ISO The MPEG standards are an evolving series each designed for a different purpose MPEG 2 MPEG 2 is the design
48. ed in your browser AXIS a AXIS 214 PTZ Network Camera Live View Setup Help Note if this is the first time the camera is accessed the Configure Root Password dialog will be displayed on the screen Root is the default administrator user name Setting the password for root 1 Enter a password and then re enter it to confirm the E spelling Click OK 2 The Enter Network AXISA Password dialog will Configure Root Password appear Enter the User User hamai roa name root o Confirm password p 3 Enter the password as set Lok above and click OK If the password is lost the camera must be reset to the factory default settings See page 48 9 10 AXIS 214 PTZ Accessing the camera Notes e The layout of the Live View page in the AXIS 214 PTZ may have been customized to meet the specific requirements of the application Consequently many of the examples and functions in this section may differ from those displayed in your Live View page If the AXIS 214 PTZ is to be placed upright on a desktop the image must be rotated Go to Setup gt Video amp Image and set Rotate image to 180 degrees To view streaming video with AXIS M edia Control AMC in Microsoft Internet Explorer you must set your browser to allow the to be installed on your computer The first time an MPEG 4 video stream is accessed AMC also installs an MPEG 4 decoder for viewing the video stream As a license
49. egion will trigger motion detection for only a very short period background will trigger motion detec tion Default values Low Medium to High Medium to High Examples Avoid tri ggering on small objects in the image by selecting a high size level e To trigger motion detection as long as there is activity in the area select a high history level To only detect flashing light low sensitivity can be selected In other cases a high sensitivity level is recommended Port Status Under Event Configuration gt Port Status there is a list that shows the status for the connected inputs and outputs of the AXIS 214 PTZ for the benefit of the Operator who cannot access the System Options section Example If the Normal state for a push button connected to an input is set to Inactive as long as the button is not pushed the state will be inactive If the button is pushed the state of the input changes to active AXIS 214 PTZ System Options 41 System Options Security Users User access control is enabled by default when the administrator sets the root password on the first access Other users are authorized with user names and passwords or the administrator can choose to allow anonymous viewer login to the Live View page as described below Users the user list displays the authorized users and access levels e Viewer the lowest level of access which only allows the user access to the
50. er Codecs are used in integrated circuits or chips that convert e g analog video and audio signals into a digital format for transmission The codec also converts received digital signals back into analog format A codec uses analog to digital conversion and digital to analog conversion in the same chip Codec can also mean compression decompression in which case it is generally taken to mean an algorithm or computer program for reducing the size of large files and programs Compression See Image Compression Contrast Defines the degree of difference between the lightest and darkest parts of an image or video stream DC Iris This special type of iris is electrically controlled by the camera to automatically regulate the amount of light allowed to enter DHCP Dynamic Host Configuration Protocol DHCP is a protocol that lets network administrators automate and centrally manage the assignment of Internet Protocol IP addresses to network devices in a network DHCP uses the concept of a lease or amount of time that a given IP address will be valid for a computer The lease time can vary depending on how long a user is likely to require the network connection at a particular location DHCP also supports static addresses for e g computers running web servers which need a permanent IP address DNS Domain Name System DNS is used to locate and translate Internet domain names into IP Internet Protocol addresses A
51. er is too low or high it is possible to adjust the output gain for the active speaker attached to the AXIS 214 PTZ When satisfied with the settings click Save or click Reset to revert to the previously saved settings 27 28 AXIS 214 PTZ Audio Advanced Audio Settings The Advanced Audio settings allow you to tune the external microphone connected to the AXIS 214 PTZ s connection module to suit your environment AXIS a AXIS 214 PTZ Network Camera Live View Setup Help Advanced Audio O Audio Quality Settings gt Basic Configuration gt Video 8 Image NW Enable speech filter v Audio M Enable echo cancellation Advanced Noise canceller threshold value Low x Live View Config Noise canceller attenuation 0 z dB gt PTZ Configuration Save Reset gt Event Configuration gt System Options About Enable speech filter improves the sound quality when the microphone is placed close to the person talking and can also help reduce background noise The filter cuts the lowest and the highest frequencies The bypass frequency range is approximately 250Hz to 3700Hz measured at 10dB cut off break points Enable echo cancellation reduces acoustic echoing if sound from the speaker is captured by the microphone Noise canceling is a way of reducing the background noise when there is no useful audio present A typical application could be that the camera is set up in a noisy environment and you are only interested
52. erlay Image T 18MA compliant Camara GOY Settings Camera MPEG 4 Structure PE i Length Je 1 150 gt Audio Bit Rate Control gt Live View Config Maximum bit rate Unlimited gt PTZ Configuration Limited to kbit s m o gt Event Configuration CS constant bit rate gt System Options Pee bea L lene About Priority None od Yiew Image Settings View image after saving View Save Reset The MPEG 4 standard provides many different coding tools for various applications in different situations As most MPEG 4 clients do not support all of these tools it is usual to instead define and use subsets for different clients or groups of clients These settings allow you to define the type of viewing client to use Adjusting the maximum bit rate and setting it to variable or constant is a good way of controlling the bandwidth used by the MPEG 4 video stream For more information on these advanced settings please see Video and Audio Streams on page 15 and the online help AXIS Media Control The AXIS Media Control AMC is installed automatically the first time the camera is accessed from a browser The AMC control panel can be opened by right clicking on the video image in the Live View web page The AMC control panel can be used to configure various video and audio settings such as push to talk Please see the readme file included in the tool for more information 26 AXIS 214 PTZ Audio Audio The AXIS 214 P
53. erves the right to make changes to the product and manuals without prior notice Axis Communications AB makes no warranty of any kind with regard to the material contained within this document including but not limited to the implied warranties of merchantability and fitness for a particular purpose Axis Communications AB shall not be liable nor responsible for incidental or consequential damages in connection with the furnishing performance or use of this material Trademark Acknowledgments Ethernet Internet Explorer Linux Microsoft Mozilla OS 2 UNIX Wfine Windows WWW are registered trademarks of the respective holders Java and all Java based trademarks and logos are trademarks or registered trademarks of Sun Microsystems Inc in the United States and other countries Axis Communications AB is independent of Sun Microsystems Inc UPnP is a certification mark of the UPnP Implementers Corporation Bonjour is a trademark of Apple Computer Inc Support Should you require any technical assistance please contact your Axis reseller If your questions cannot be answered immediately your reseller will forward your queries through the appropriate channels to ensure a rapid response If you are connected to the Internet you can e download user documentation and firmware updates e find answers to resolved problems in the FAQ database Search by product category or phrases e report problems to Axis support by logging i
54. es to find each other and to pass data back and forth To avoid conflicts each IP address on any given network must be unique An IP address can be assigned as fixed so that it does not change or it can be assigned dynamically and automatically by DHCP An IP address consists of four groups or quads of decimal digits separated by periods e g 130 5 5 25 Different parts of the address represent different things Some part will represent the network number or address and some other part will represent the local machine address See also IP Internet Protocol Infrared IR Infrared radiation is radiation at a longer wavelength than visible light which means it cannot be seen by the naked human eye As infrared radiation can be detected as heat this can be shown on a screen or captured by a digital camera with hotter objects showing up brighter against colder surroundings e g a human body against a colder background As color cameras can see infrared radiation as well as visible light these cameras are equipped with an IR cut filter to prevent distortion of the colors the human eye can see To use the camera in very dark locations or at night this filter can be removed to allow infrared radiation to hit the image sensor and thus produce images An infrared lamp can be used for improved illumination for night surveillance whilst not producing any extra visible light Inputs Outputs I O s The digital I Os o
55. essfully exchanged between the communicating applications Telnet Telnet is a simple method with which to access another network device e g a computer The HTTP protocol and the FTP protocols allow you to request specific files from remote computers but do not allow you logon as a user of that computer With Telnet you log on as a regular user with whatever privileges you may have been granted for specific applications and data residing on that computer AXIS 214 PTZ Glossary of Terms 67 TVL TV Lines A method of defining resolutions in analog video UDP User Datagram Protocol UDP is a communications protocol that offers limited service for exchanging data in a network that uses the Internet Protocol IP UDP is an alternative to the Transmission Control Protocol TCP The advantage of UDP is that it is not required to deliver all data and may drop network packets when there is e g network congestion This is suitable for live video as there is no point in re transmitting old information that will not be displayed anyway Unicast Communication between a single sender and a single receiver over a network A new connection is established for each new user UPnP A set of computer network protocols that allows the automatic peer to peer detection of devices on the network UPnP is promoted by the UPnP Forum URL Uniform Resource Locator An address on the network USB Universal Serial Bus A pl
56. evel of detail Resolution can be specified as the number of pixel columns width by the number of pixel rows height e g 320x240 Alternatively the total number of pixels usually in megapixels in the image can be used In analog systems it is also common to use other format designations such as CIF QCIF 4CIF etc RTCP Real Time Control Protocol RTCP provides support for real time conferencing of groups of any size within an intranet This support includes source identification and support for gateways like audio and video bridges as well as multicast to unicast translators RTCP offers quality of service feedback from receivers to the multicast group as well as support for the synchronization of different media streams RTP Real Time Transport Protocol RTP is an Internet protocol for the transport of real time data e g audio and video It can be used for media on demand as well as interactive services such as Internet telephony RTSP Real Time Streaming Protocol RTSP is a control protocol and a starting point for negotiating transports such as RTP multicast and Unicast and for negotiating codecs RTSP can be considered a remote control for controlling the media stream delivered by a media server RTSP servers typically use RTP as the protocol for the actual transport of audio video data Router A device that determines the next network point to which a packet should be forwarded on its way to its f
57. from the Live View to switch on a light for 20 seconds page These are configured under Setup gt Live View Config gt Layout O Source Output 2 Active Inactive click these buttons to DO manually start and stop a connected device e g switch a light on off These buttons start stop the Sequence Mode which automatically displays the view from preset positions at set intervals Sequence mode is configured in Setup 5 PTZ Configuration 5 Sequence Mode The source list is used to select the preset positions already camera Door configured in the camera These are created in Setup gt PTZ Trigger 2 00 Snapshot Configuration gt Preset Positions The Manual trigger buttons trigger an action directly from the Live View page These buttons are configured under Setup gt Live View Config gt Layout Click these buttons to manually start and stop events Use the Snapshot button to capture a snapshot of the image currently being displayed in the window Right click on the image to save it in JPEG format on your computer 12 AXIS 214 PTZ Accessing the camera Pan Tilt Zoom controls The Live View page also displays the Pan Tilt Zoom controls These are enabled disabled for specified users by the administrator under System Options gt Security gt Users gt User List The Pan Tilt and Zoom bars control their respective functions in two different ways Clicking anywhere on the bar s gradient allow
58. ger Configure as for pre trigger Note If the pre or post buffer is too large for the internal memory the frame rate will be reduced and individual images may be missing If this occurs an entry will be created in the unit s log file Continue image upload unbuffered enable the upload of images for a fixed length of time Specify the length of time for the uploaded recording in seconds minutes or hours or for as long as the trigger is active Finally set the desired image frequency to the maximum the maximum available or to a specified frame rate The frame rate will be the best possible but might not be as high as specified especially if uploading via a slow connection Scheduled Event A Scheduled event can be activated at pre set times in a repeating pattern on selected weekdays How to set up a scheduled event This example describes how to set the AXIS 214 PTZ to send an email notification with saved images from a set time Click Add scheduled on the Event types page Enter a descriptive name for the event e g Scheduled email Set the Priority High Normal or Low Set the Activation Time parameters 24h clock when the event is to be active e g start on Fridays at 18 00 with a duration of 62 hours 5 Set the When Activated parameters i e set what the AXIS 214 PTZ is to do at the specified time e g send uploaded images to an email address 6 Click OK to save the Event in the Event Types list
59. h C seve apolet anit maga F Enable MPEG 4 decoder installation F Show rad cross in OTZ joystick mada Save Reset 2219 2x Custom Settings Pa 2 al Upload Own Web Files To upload or remove your own web files Nick Upload Remove Administrator only Modify the Axis Look Background color Defaut C own White Text color Default C own Black Background picture None own z277 EI C etema frei ae Or loeail C External http Banner link None C own Jhttp 7 Logo G none C default Town Fe C extemal ee OO Logo link Crone default Cow Peer Title C None Default C own Title text above image Description C None Default C own Description text below image show setup link Caution Unchecking the box for Show setup link will remove the setup link from the product s Home Page The Setup Tools will then only be accessible by entering the full setup address into the address URL field of a browser The setup address for this product is http 10 92 127 215 operator basic shtml Preview the page before saving Preview Own Home Page T Use own home page OO z OK Cancel address into the address URL field of a browser i e http lt ip address gt operator basic shtml Upload Own Web Files AXIS 214 PTZ Live View Config 31 Your own web files background picture color etc must first be uploaded to the AXIS 214 PTZ in order to be available fo
60. her protocols allow the user to save messages in a server mailbox and download them periodically from the server SMTP authentication is an extension of SMTP whereby the client is required to log into the mail server before or during the sending of email It can be used to allow legitimate users to send email while denying the service to unauthorized users such as spammers SNMP Simple Network Management Protocol SNMP forms part of the Internet Protocol suite as defined by the Internet Engineering Task Force The protocol can support monitoring of network attached devices for any conditions that warrant administrative attention Sockets Sockets are a method for communication between a client program and a server program over a network A socket is defined as the endpoint in a connection Sockets are created and used with a set of programming requests or function calls sometimes called the sockets application programming interface API SSL TSL Secure Socket Layer Transport Layer Security These two protocols SSL is succeeded by TSL are cryptographic protocols that provide secure communication on a network SSL is commonly used over HTTP to form HTTPS as used e g on the Internet for electronic financial transactions SSL uses public key certificates to verify the identity of the server Subnet amp subnet mask A subnet is an identifiably separate part of an organization s network Typically a subnet may rep
61. icates that you will hear audio from the camera but no audio will be sent to web clients When in simplex talk mode the icon toggles between allowing you to speak and is dimmed when you do not want other clients to receive any audio Server push not available for Microsoft Internet Explorer With this method the AXIS 214 PTZ maintains and controls an open HTTP connection to the browser and sends data as and when required for as long as required QuickTime For use with MPEG 4 only Note that in the settings for Video amp Image gt Advanced gt MPEG 4 the Video object type must be set to Simple Java applet This alternative uses a Java applet to update the images in the browser No download is required Note that when this alternative is selected external video sources will not be available on the live view page and audio will be mono directional only to the client only 14 AXIS 214 PTZ Accessing the camera Still Image Displays still images only Hit your browser s Refresh button to view a new image PTZ Control Queue Only one user can use the Pan Tilt Zoom controls at any one time When multiple users are accessing the AXIS 214 PTZ s Live View page they must be placed in a queue and assigned a set period of time during which they have the use of the PTZ controls Use the buttons to request or release control of the PTZ controls PTZ Control Queue Status in queue Not in queue Position in queue Time remaining
62. inal destination A router creates and or maintains a special routing table that stores information on how best to reach certain destinations A router is sometimes included as part of a network switch See also switch Server In general a server is a computer program that provides services to other computer programs in the same or other computers A computer running a server program is also frequently referred to as a server In practice the server may contain any number of server and client programs A web server is the computer program that supplies the requested HTML pages or files to the client browser Sharpness This is the control of fine detail within a picture This feature was originally introduced into color TV sets that used notch filter decoders This filter took away all high frequency detail in the black and white region of the picture The sharpness control attempted to put some of that detail back in the picture Sharpness controls are mostly superfluous in today s high end TVs The only logical requirement for it nowadays is on a VHS machine Simplex In simplex operation a network cable or communications channel can only send information in one direction SMTP Simple Mail Transfer Protocol SMTP is used for sending and receiving e mail However as it is simple it is limited in its ability to queue messages at the receiving end and is usually used with one of two other protocols POP3 or IMAP These ot
63. ion on user access control Accessing the setup tools from a browser Follow the instructions below 1 Start the browser and enter the IP address prym a or host name of the AXIS 214 PTZ in the Sle gdt wew Favortes Toos Hep O O MeE location address field Address 192 168 0125 2 The Live View page is now displayed Click Setup to display the Setup configuration tools Setup tools AXISA AXIS 214 PTZ Network Camera Live View Setup Help The following descriptions offer examples of the available features in the AXIS 214 PTZ For full details of each setting please refer to the online help files which are available from each page Click to access the help files AXIS 214 PTZ Video amp Image settings 21 Video amp Image settings Image Appearance Adjust these settings to optimize the video images according to your requirements AXISA AXIS 214 PTZ Network Camera Live View Setup Help gt Basic Configuration Video amp Image Image Overlay Image gt Advanced gt Audio gt Live View Config gt PTZ Configuration gt Event Configuration gt System Options About Image Settings 2 Image Appearance Resolution I Aspect ratio correction I acir de interlacing air 704 x 576 Compression eo 0 100 Rotate image 0 E degrees Color setting esor wl Brightness 50 0 100 Does not affect Test image Sharpness so 0 100 Does not
64. is always the first part of a Fully Qualified Domain Name and is always one word with no period For example myserver is the host name in the Fully Qualified Domain Name myserver mycompany com Enabling dynamic DNS updates allows you to alias a dynamic IP address to a static host name allowing your computer to be more easily accessed from various locations on the Internet Outside users can always access your server using the associated DNS name regardless of the WAN IP The DNS server used by the user and or the DNS server responsible for the domain in use must support RFC2136 and allow updates from the camera The TTL Time To Live value determines how long in seconds the reply from the DNS server should be remembered when checking that the domain name for the registered IP address is still valid Link Local Address Link Local Address is enabled by default and assigns the AXIS 214 PTZ with an additional IP address for the UPnP protocol The AXIS 214 PTZ can have both a Link Local IP and a static DHCP IP address at the same time these will not affect each other See Network UPnP on page 46 AXIS 214 PTZ System Options 45 HTTP The default HTTP port number port 80 can be changed to any port within the range 1024 65535 This is useful for e g simple security port mapping HTTPS The default HTTPS port number 443 can be changed to any port within the range 1024 65535 HTTPS is used to provide encrypted web browsing N
65. is required for each instance of the decoder the product administrator may have disabled the installation If your workstation restricts the use of additional software components the camera can be configured to use a J ava applet for updating J PEG images See the online help for more information Accessing the camera from the Internet Once installed the camera is accessible on your local network LAN To access the camera from the Internet you must configure your router firewall to allow incoming data traffic For security reasons this is usually done on a specific port Please refer to the documentation for your router firewall for further instructions For more information please visit the AXIS Internet Dynamic DNS Service at www axiscam net or for Technical notes on this and other topics visit the Axis Support Web at www axis com techsup AXIS 214 PTZ Accessing the camera 11 The Live View page The following provides an overview of the controls found on the Live View page If the AXIS 214 PTZ has been customized from Setup gt Live View Config gt Layout the controls will be displayed accordingly Video format The Video Format drop down list allows the video format on the motion gt e gt Live View page to be temporarily changed MPEG 4 Motion JPEG The 2 types of Output button Output i Pulse click this button to activate the each control the output Q output for a defined period of time e g directly
66. l reduce the perfor mance of the AXIS 214 PTZ Slow performance may be caused by e g heavy network traffic many users with access to unit low performing client use of features such as Event handling Image rotation In Display Properties configure your display to show at least 65000 colors i e at least 16 bit Using only 16 or 256 colors on your display will produce dithering artifacts in the image Check that PC sound card speakers and microphone are correctly connected the Mute button is not pressed e the volume in and volume out settings are correct e all cabling is connected e the value of the Post Content Length in your proxy server is 1MB or more You may need to contact your system administrator to do this Incorrect configuration Check the setting in the camera s Setup pages Sound card does not support full duplex For information on how to check if your sound card supports full duplex please visit www axis com and see the support section for Axis camera products AXIS 214 PTZ Troubleshooting 55 Poor performance Too many users clients connected Try limiting the number of clients allowed to connect Low bandwidth Reduce the Speed setting on the Audio settings page Setting lower speed will reduce any break up in the sound but will also increase the transmission delay If running in Full Duplex mode try switching to Half Duplex mode Whining or screeching sound Poor positioning of speakers an
67. m this will also affect the frame rate The following factors are among the most important to consider e High image resolutions and or lower compression levels result in larger images Bandwidth affected e Access by large numbers of Motion JPEG and or unicast MPEG 4 clients Band width affected e Simultaneous viewing of different streams resolution compression etc by many clients Frame rate and bandwidth affected e Accessing both Motion JPEG and MPEG 4 video streams simultaneously Frame rate and bandwidth affected e Heavy usage of event settings affects the CPU load Frame rate affected e Enabled motion detection Frame rate and bandwidth affected e Heavy network utilization due to poor infrastructure Bandwidth affected e Viewing on poorly performing client PC lowers perceived performance Frame rate affected e Access by large number of audio clients using full duplex mode Bandwidth affected Optimizing your system To see the bandwidth and frame rate currently required by the video stream the AXIS 214 PTZ provides a tool that can be used to display these values directly in the video image To do this special format strings are added as part of a text overlay Simply add r average frame rate in fps and or b average bandwidth in Kbps to the overlay M Include date M include tir M Include text er b Overlay Settings TF Include overlay image at the coordinates For detailed instructions please
68. n for example a network camera can be used to connect any device that can toggle between an open and a closed circuit If for example a door switch is used as an input device opening the door could trigger the upload of video images and the sending of notification messages An output might for example be used to automatically start a siren when there is a motion detection trigger I VOP See VOP JPEG Joint Photographic Experts Group Together with the GIF file format JPEG is an image file type commonly used on the web A JPEG image is a bitmap and usually has the file suffix jpg or jpeg When creating a JPEG image it is possible to configure the level of compression to use As the lowest compression i e the highest quality results in the largest file there is a trade off between image quality and file size kbit s kilobits per second A measure of the bit rate i e the rate at which bits are passing a given point See also Bit rate LAN Local Area Network A LAN is a group of computers and associated devices that typically share common resources within a limited geographical area Linux Linux is an open source operating system within the Unix family Because of its robustness and availability Linux has won popularity in the open source community and among commercial application developers MAC address Media Access Control address A MAC address is a unique identifier associated with a pi
69. n to your private support area e visit Axis Support at www axis com techsup Safety Notice Battery Replacement The AXIS 214 PTZ uses a 3 0V CR2032 Lithium battery as the power supply for its internal real time clock RTC Under normal conditions this battery will last for a minimum of 5 years Low battery power affects the operation of the RTC causing it to reset at every power up A log message will appear when the battery needs replacing The battery should not be replaced unless required If the battery does need replacing please observe the following e Danger of Explosion if battery is incorrectly replaced e Replace only with the same or equivalent battery as recommended by the manufacturer e Dispose of used batteries according to the manufacturer s instructions AXIS 214 PTZ User s Manual Revision 1 0 Part No 2535317 August 2006 Copyright Axis Communications AB 2005 2006 AXIS 214 PTZ 3 Table of contents Product Description vestsetnecactsstecegdeun seh senees ALAN A DN ALA ote BUS eee eee 6 Pear Gael NN aaa AA see neater a AA Oa 7 Accessing the camera S0 NA DNA ence ns NANAY eer ees ade ad AKA TATAK LAN GEKdON dese 9 Accessing the camera from a browser asaan 9 Accessing the camera from the Internet 00s 10 The Live View page AA PER PE PAPA PANG BE 11 Pan Tilt Zoom controls aka aka ama kaa Wk weed taades dees esse seeds 12 TNE CONETO panel vi pah mwa paa Pwd
70. native to 2 if dynamic IP address via DHCP or BOOTP is required select the required service and then configure IP address change notification from the network set tings Return the unit to the main network The unit will now have a dynamic IP address but will notify you if the address changes Test the network cable by connecting it to another network device then Ping that device from your workstation Cannot send notifications uploads alarms etc to a destination outside the local network Firewall protection The AXIS 214 PTZ can be configured to use a SOCKS server to reach networks on the other side of a firewall proxy server Your AXIS 214 PTZ is accessible locally but not externally Firewall protection Default routers required A firmware upgrade has been interrupted or the firmware has in some other way been damaged Check the Internet firewall with your system administrator Check if you need to configure the default router settings A rescue firmware is running in the product First set the IP address using AXIS IP utility or ARP and Ping Then from a Web browser access the unit and download the latest firmware to the prod uct see Updating the Firmware on page 51 Problems with the MPEG 4 format No MPEG 4 displayed in the client No multicast MPEG 4 dis played in the client Multicast MPEG 4 only acces sible by local clients Check that the correct network interface is selected in the AMC con
71. nchronized when using Motion JPEG so the streams may be slightly out of sync The latency in any stream should be low but this will depend on the network infrastructure Using MPEG 4 When using MPEG 4 audio is streamed using the same protocol as the video stream AXIS 214 PTZ Video and Audio Streams 19 When audio is transmitted using MPEG 4 the Axis product sends synchronization information along with the streams to the client performing the synchronization Audio is streamed from the client to the server over HTTP when using both Motion JPEG and MPEG 4 Accessing the Audio Streams In addition to accessing audio in the Live View page using AMC audio from the camera can also be accessed in the following ways HTTP API You can read about accessing audio for the other protocols through the HTTP API at http www axis com techsup QuickTime Windows Media Player QuickTime and Windows Media Player can be used to listen to the audio stream using the same methods as for accessing video streams 20 AXIS 214 PTZ The Setup Tools The Setup Tools The AXIS 214 PTZ is configured from the setup tools which are available from the link in the web interface The setup tools can be used by e administrators who have unrestricted access to all the Setup tools e operators who have access to the Video amp Image Live View Config and Event Config uration settings See the section on Security Users on page 41 for more informat
72. ncluding the video stream from the AXIS 214 PTZ into external Web pages check the Referrals checkbox and enter the IP address or Host name of the computer that hosts the Web pages with the included video stream Several IP addresses host names can be defined and are separated by semicolons 42 AXIS 214 PTZ System Options Security HTTPS For greater security the AXIS 214 PTZ can be configured to use HTTPS Hypertext Transfer Protocol over SSL Secure Socket Layer This means that all communication that would otherwise go via HTTP will instead go via an encrypted HTTPS connection To use HTTPS for communication with the AXIS 214 PTZ a Certificate must be created using one of these methods e A self signed certificate can be created in the Video Server but this does not guarantee the same level of security as an official certificate e An official certificate issued by a CA Certificate Authority A CA issues and manages security credentials and public keys for message encryption 1 Click either Create self signed certificate or Create Certificate Request and enter the required information in the provided fields 2 Click OK 3 Create self signed certificate generates and installs a certificate which will be displayed under Installed Certificate Create Certificate Request generates a PEM formatted request which you copy and send to a CA for signing When the signed certificate is returned click Install signed certificate
73. nst voltage transients Digital Input Pin 3 Connect to GND to activate or leave 4 1 floating or unconnected to deacti vate GND Pin 2 Auxiliary DC Power Pin 1 Connected electrically in parallel with Input the power adapter this pin provides 12VDC min 12W an auxiliary connector for mains power to the unit It can also be used to power auxiliary equipment max 50mA 50 AXIS 214 PTZ Connections Schematic connection diagram Connecting audio equipment 1 Connect a microphone not supplied to the LINE MIC In socket 2 Connect a loudspeaker not supplied to the LINE OUT socket amplified speakers only AXIS 214 PTZ Troubleshooting 51 Troubleshooting Checking the Firmware Firmware is software that determines the functionality of the AXIS 214 PTZ When the firmware is upgraded your Axis product receives the latest available functionality One of your first actions when troubleshooting a problem should be to check the currently installed firmware version The latest version may contain a correction that fixes your particular problem The current firmware version in your AXIS 214 PTZ is available under Setup gt Basic Configuration Updating the Firmware New firmware can be downloaded to the AXIS 214 PTZ over the network Always read the upgrade instructions available with each new release before updating the firmware 1 Save the firmware file to your
74. o channel can be turned on or off which means that there are four audio mode options that can be used e Full duplex audio is when you can transmit and receive audio talk and listen at the same time as when having a telephone conversation The only controls you may wish to use are the mute buttons to turn off the sound and the level sliders for adjusting the input output volume This mode requires the client PC to have a sound card with support for full duplex audio If your available bandwidth is 0 2 Mbit s or less it is recommended that you use Half duplex mode instead AXIS 214 PTZ Audio e Half duplex mode also transmits and receives audio in both directions but only in one direction at a time with the help of the push to talk button To speak press and hold the button check that the microphone is not muted When fin ished speaking release the button to receive audio The push to talk button is configured from AMC Half Duplex mode is best if you only have limited band width available e In Simplex AXIS 214 PTZ speaker only mode the speaker connected to the AXIS 214 PTZ will play audio but no audio will be transmitted from the AXIS 214 PTZ to other web clients This could be used to e g provide spoken instruc tions to a person viewed in the camera This mode requires the use of the push to talk button e Simplex AXIS 214 PTZ microphone mode transmits audio only from the microphone connected to the AXIS 214 PTZ to we
75. or output one digital input and an auxiliary connection point for DC power For more information see I O inputs and outputs on page 49 7 8 AXIS 214 PTZ Product Description Network connector The AXIS 214 PTZ connects to the network via a standard network cable The speed of the local network segment 10BaseT 100BaseTX Ethernet is automatically detected Line Out For connecting a public address PA system or an active speaker with a built in amplifier A stereo connector must be used for the audio out Line Mic In Input for a mono microphone or for a line in mono signal only the left channel is used from a stereo signal Power connector For connection of the power adapter included AXIS 214 PTZ Accessing the camera Accessing the camera The AXIS 214 PTZ can be used with most standard operating systems and supports Microsoft Internet Explorer 5 x or later Netscape 7 x or later and Mozilla 1 4 or later Accessing the camera from a browser 1 Start a browser Internet Explorer Mozilla Netscape Navigator 2 Enter the IP address or host name of the AXIS 214 PTZ in the Location Address fe Ea Yew Favortes Took Heb Q gt field of your browser Address 192 168 0125 OOOO 3 Enter the user name and password set by the administrator If required click Yes to install the AXIS Media Control AMC Live view AXIS 214 PTZ Network Camera Microsoft Inter 4 The Live View page is display
76. or requests from Web browsers and upon receiving a request for a file sends it back to the browser The primary function of a Web server is to serve pages to 68 AXIS 214 PTZ Glossary of Terms other remote computers consequently it needs to be installed on a computer that is permanently connected to the Internet It also controls access to the server whilst monitoring and logging server access statistics WEP Wireless Equivalent Privacy A wireless security protocol specified in the IEEE 802 11 standard which is designed to provide a wireless local area network WLAN with a level of security and privacy comparable to that usually expected of a wired LAN Security is at two different levels 40 bit and 128 bit encryption The higher the bit number the more secure the encryption WINS Windows Internet Naming Service Part of the Microsoft Windows NT Server WINS manages the association of workstation names and locations with IP addresses without the user or administrator having to be involved in each configuration change WPA PSK Wi Fi Protected Access Pre Shared Key This wireless encryption method uses a pre shared key PSK for key management Keys can usually be entered as manual hex values as hexadecimal characters or as a Passphrase WPA PSK provides a greater degree of security than WEP Zoom lens A zoom lens can be moved zoomed to enlarge the view of an object to show more detail Index A Acces
77. ors affecting bandwidth it is very difficult to predict the required amounts The settings that affect bandwidth are e the image resolution e the image compression e the frame rate e the MPEG 4 object type e the MPEG 4 GOV structure e the audio settings There are also factors in the monitored scene that will affect the bandwidth These are e the amount of motion e the image s complexity e the lighting conditions For MPEG 4 if there is only limited bandwidth available and if this is more important than the image quality using a constant bit rate CBR is recommended Use a variable bit rate VBR if the image quality needs to be maintained at a higher level If supported on the network consider also using MPEG 4 multicasting as the bandwidth consumption will be much lower 62 AXIS 214 PTZ Glossary of Terms Glossary of Terms ActiveX A standard that enables software components to interact with one another in a networked environment regardless of the language s used to create them Web browsers may come into contact with ActiveX controls ActiveX documents and ActiveX scripts ActiveX controls are often downloaded and installed automatically as required AF Autofocus A system by which the camera lens automatically focuses on a selected part of the subject Angle The field of view relative to a standard lens in a 35mm still camera expressed in degrees e g 30 For practical purposes this is the are
78. ource apple com aps1 The source code is available from http developer apple com darwin projects bonjour Legal Considerations Video surveillance can be prohibited by laws that vary from country to country Check the laws in your local region before using this product for surveillance purposes Electromagnetic Compatibility EMC If use of this equipment causes harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Re orient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment to an outlet on a different circuit to the receiver Consult your dealer or an experienced radio TV technician for help Shielded STP network cables must be used with this unit to ensure compliance with EMC standards USA This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful interference to radio communications Operation of this equipment in a residenti
79. products this sets the coded bit rate to 24 or 32 kbit s All stream types are ITU T standards and operate on frequencies of up to 4 kHz MPEG 4 protocols and communication methods To deliver live streaming video over IP networks various combinations of transport protocols and broadcast methods are employed e RTP Realtime Transport Protocol is a protocol that allows programs to manage the real time transmission of multimedia data via unicast or multicast e RTSP Real Time Streaming Protocol serves as a control protocol to negotiate which transport protocol to use for the stream RTSP is thus used by a viewing client to start a unicast session see below e UDP User Datagram Protocol is a communications protocol that offers limited service for exchanging data in a network that uses the Internet Protocol IP UDP is an alterna tive to the Transmission Control Protocol TCP The advantage of UDP is that it is not required to deliver all data and may drop network packets when there is e g network congestion This is suitable for live video as there is no point in re transmitting old information that will not be displayed anyway e Unicasting is communication between a single sender and a single receiver over a net work This means that the video stream goes independently to each user and each user gets their own stream A benefit of unicasting is that if one stream fails it only affects one user e Multicast is bandwidth con
80. r or even cause loss of contact with the unit If a script does cause problems reset the unit to its factory default settings A backup file may be of use to return the unit to its latest configuration Axis strongly recommends that you do not use this function unless you fully understand the consequences Note that Axis support does not provide assistance for problems with customized scripts 48 AXIS 214 PTZ System Options For more information please visit the Developer pages at www axis com developer Plain Config this function is for the advanced user with experience of Axis network camera configuration All parameters can be set and modified from this page Help is available from the standard help pages Resetting to the factory default settings To reset the AXIS 214 PTZ to the original default settings go to the System Options gt Maintenance web page described in Maintenance on page 46 or use the Control button on the rear panel of the AXIS 214 PTZ as described below Using the Control Button Follow the instructions below to reset the AXIS 214 PTZ to the factory default settings using the Control Button 1 Switch off the AXIS 214 PTZ by disconnecting the external power supply 2 Using a suitably pointed object press and hold the Control button while reconnecting the power connector 3 Keep the Control button pressed for approximately 15 seconds 4 Release the Control button Note Resetting to the factory defa
81. r selection in the Custom Settings setup dialog Once uploaded the files are shown in the drop down list 1 Enter the path to the file e g a file located on your workstation or click the Browse button 2 Select the user level for the uploaded file Setting the user access level means that you have complete control over which pages can be viewed by which users 3 When the path is shown correctly in the text field click the Upload button All uploaded files are shown in the list in the lower section of the page To remove a file check the box provided next to it and then click the Remove button e To use your uploaded file click the radio button and select the file from the drop down list by Own e To use an external file located somewhere other than in the AXIS 214 PTZ click the radio button and enter the URL by External Own Home Page To use a previously uploaded web page as the default page check the checkbox select the page from the drop down list and click OK User Defined Links Enter a descriptive name and enter the URL in the provided field The link will appear on the Live View page User defined CGI links can be used to issue HTTP API requests e g PTZ commands Example 1 Check Show Custom Link 1 2 Enter a descriptive name e g CAM START AXIS 214PTZ Network Camera Playing Motion JPEG O O O Q Speakers 9 Microphone PAN Left ZOOM Wide FOCUS Near IRIS Close www mycompany com
82. resent all the machines at one geographic location in one building or on the same local area network LAN Having an organization s network divided into subnets allows it to be connected to the Internet with a single shared network address The subnet mask is the part of the IP address that tells a network router how to find the subnet that the data packet should be delivered to Using a subnet mask saves the router having to handle the entire 32 bit IP address it simply looks at the bits selected by the mask Switch A switch is a network device that connects network segments together and which selects a path for sending a unit of data to its next destination In general a switch is a simpler and faster mechanism than a router which requires knowledge about the network and how to determine the route Some switches include the router function See also Router TCP Transmission Control Protocol TCP is used along with the Internet Protocol IP to transmit data as packets between computers over the network While IP takes care of the actual packet delivery TCP keeps track of the individual packets that the communication e g requested a web page file is divided into and when all packets have arrived at their destination it reassembles them to re form the complete file TCP is a connection oriented protocol which means that a connection is established between the two end points and is maintained until the data has been succ
83. rs describing how and when the AXIS 214 PTZ is to perform certain actions AXISA AXIS 214PTZ Network Camera Live View Setup Help Basic Configuration Event Types QO Event Type List gt Video 8 Image NIA iaat Name Status Enabl Priority Trig Sched Actions Audio filter off Inactive No Normal Is sched filter Inactive Yes Normal Tine frane IS gt Live View Config gt PTZ Configuration Event Configuration Instr Add triggered Add scheduled Copy Modify Remove Fu FTP upload Hu HTTP upload Eu Email upload O Output port En Email notification Hn HTTP notification Tn TCP notification P PTZ preset IS IR sensor gt System Options About Example If somebody passes a connected sensor and an event type has been configured to act on this the cam era can e g record and save images to an FTP server and or send a notification email to a pre configured email address with a pre configured message Images can be sent as email attachments Triggered Event A Triggered event is activated by e g e a switch connected to an input port on the AXIS 214 PTZ e a manual trigger e g from an action button in the web interface e on restart reboot after e g power loss How to set up a triggered event This example describes how to set the AXIS 214 PTZ to upload images when the main door is opened 1 Click Add triggered on the Event types page 2 Enter a descriptive name for the event e g Main door 3
84. rver email notification etc Event Servers Event Servers are used to e g receive uploaded image files and or notification messages To set up Event server connections in your AXIS 214 PTZ go to Setup gt Event Configuration gt Event Servers and enter the required information according to the selected server type Server type Purpose Requires information FTP Server used for uploading saved images Descriptive name of your choice User Name and Password to FTP server Upload path e g images Port number Use passive mode if there is a firewall between the PTZ camera and the FTP server HTTP Server used for notification messages used for uploading saved images Descriptive name of your choice URL User Name and Password to HTTP server Proxy address Proxy port if required Proxy User Name and Password if required TCP Server used for notification messages Descriptive name of your choice User Name and Password to TCP server Port number For details on each setting please refer to the online help available from each web page Note Pre trigger and Post trigger buffers will be lost if the connection to the event server fails When the setup is complete the connection can be tested by clicking the Test button the connection test will take approximately 10 seconds AXIS 214 PTZ Event Configuration 37 Event Types An Event Type is a set of paramete
85. s for a smooth adjustment of the camera s position whilst clicking on the arrows at the two ends of the bar cause a stepped incremental change PAN Left ZOOM Wide FOCUS Near Right Tele Ctrl panel Far IRIS Close Open Note Setting the iris and focus manually will disable Auto iris Auto focus The control panel Click the Ctrl panel button to display the control panel where the following settings are available Auto focus Automatically adjusts the image focus Auto iris Automatically adjusts the amount of light reach ing the camera and gives the best results This also protects the image sensor from strong light Backlight comp Enabling backlight compensation makes the subject clearer if the image background is too bright or if the subject is too dark Navigation mode Center will move the camera view to center on the position that was clicked Joystick moves the camera in the direction indicated by a mouse click relative to the center of the image The fur Down Control panel Auto focus On Off Auto On Off Backlight comp On Off Navigation mode Center Joystick IR cut filter On off Auto O Keep open Close panel ther from the center the image is clicked the greater the movement IR cut filter when set to off the camera will be able to see infrared light e g at night thus making the image clearer The image is shown in black amp white when the IR cut filter
86. see the online help for Video amp Image gt Overlay Settings and the help for File Naming amp Date Time Formats 60 AXIS 214 PTZ Technical Specifications Important e The figures displayed here are the values as delivered by the camera If other restrictions are currently in force e g bandwidth limitation these values might not correspond to those actu ally received by the client For Motion J PEG these values will only be accurate as long as no frame rate limit has been specified Frame rates Motion J PEG The following test results show the frame rates in frames second fps for Motion JPEG streams from the AXIS 214 PTZ using a compression level of 50 Note that these values are guidelines only actual values may vary fps 4CIF 25 30 2CIF expanded 25 30 2CIF 25 30 CIF 25 30 QCIF 25 30 Frame rates MPEG 4 The following test results show the frame rates in frames second fps for MPEG 4 streams from the AXIS 214 PTZ Note that these values are guidelines only actual values may vary The MPEG 4 test conditions e Compression level 50 e Video Object Type Advanced Simple e GOV structure IP fps 4CIF 17 21 2CIF expanded 17 21 2CIF 25 30 CIF 25 30 QCIF 25 30 Note that setting the GOV structure to use I frames only will increase the frame rate AXIS 214 PTZ Technical Specifications 61 Bandwidth As there are many fact
87. serving technology that reduces bandwidth usage by simul taneously delivering a single stream of information to multiple network users This technology is used primarily on delimited networks intranets as each user needs an uninterrupted data flow and should not rely on network routers AXIS 214 PTZ Video and Audio Streams 17 How to stream MPEG 4 Deciding on the combination of protocols and methods to use depends on your viewing requirements and on the properties of your network Setting the preferred method s is done in the control applet for AMC which is found in the Windows Control Panel When this has been set AMC will test all the selected methods in the specified order until the first functioning one is found RTP RTSP This method actually RTP over UDP and RTSP over TCP should be your first consideration for live video especially when it is important to always have an up to date video stream even if some images do get dropped This can be configured as multicast or unicast Multicasting provides the most efficient usage of bandwidth especially when there are large numbers of clients viewing simultaneously Note however that a multicast broadcast cannot pass a network router unless the router is configured to allow this It is thus not possible to multicast over e g the Internet Unicasting should be used for video on demand broadcasting so that there is no video traffic on the network until a client connects and req
88. set in 3 ways e Use Axis look the layout is unchanged e Use custom settings modify the default page with your own colors images etc Click the Configure button and see the following page e Own Home Page Upload and use your own custom page as the default web Live View Config F sho use at amp egitink C wab link Layout pa wub HTML Example External video I show custom link 2 Use as cgilinh weblink PTZ Configuration Names Eurom ink z unt Prep I show custom fink 3 Use ass ogitink vab tink Event Configuration Name Custom ink unt Pte System Options Y P a culo eae Ube aai Cah C ab ion About uke Default Video Format in Internet Explorer for Windows Video format Motion PEG E o format the default viewer is AKIS Media Control Default Viewer for Motion JPEG in Internet Explorer for Windows page Click the Configure button and weve snc nama sawa apat C sun mapa see the following page Use custom settings To change the background picture banner colors etc adjust the settings under Modify the Axis look To use your own file for e g a banner first upload it see the next page or select External and enter the path to the file Note that unchecking the box for Show setup link removes the link from the camera s web pages The setup tools will then only be accessible by entering the full setup Default Viewer for Motion JPEG in Other Browsers Viewer server pus
89. sing the video stream 18 Action 36 Action Buttons 32 Active Inactive 32 Administrator 41 Administrators 20 Advanced Simple profile 15 Alarm 36 39 49 AMC 13 17 Audio 26 Audio input 27 Audio mode 26 Audio output 27 Auxiliary Power 49 AXIS Media Control 27 B Backup 47 Bandwidth 15 61 Bit rate 15 Buffer Size 38 Buffers 38 C CGI links 31 Connection M odule 49 Constant bit rate 15 Control Button 8 Control Panel 12 D Date 8 Time 42 Default 46 Default Video Format 32 Default Viewer 32 DNS Configuration 44 DNS Server 44 Domain Name 44 AXIS 214 PTZ Index 69 E Event 36 Event Servers 36 Event Types 37 F Factory Default 48 File Sizes NTSC 58 File Sizes PAL 58 Frame Rate 22 Frame rates 60 FTP Server 36 Full duplex 26 H Half duplex 27 Host Name 44 HTM L Examples 33 HTTP API 31 HTTP Server 36 l Input 49 IP Address Filtering 41 IR light 12 L LED Settings 46 Line out 57 Line Mic in 57 Live View 20 Live View Config 30 Logs amp Reports 47 M Motion Detection 39 Motion JPEG 15 MPEG 4 6 15 25 MPEG 4 protocols 16 Multicasting 16 N Network 43 70 AXIS 214 PTZ Index Network Connector 8 New Server Time 42 NTP Configuration 44 NTP Server 42 0 Operator 41 Other M PEG 4 clients 18 Output 49 Output Buttons 32 Overlay Image 22 Overlay Settings 22 Own Home Page 31 Own web files 31 P Pan Tilt Zoom Control Queue 14 Pinout 46 Pinout I
90. th available See also the online help Check in the AMC control panel applet M PEG 4 tab that video processing is not set to Decode only frames Lower the image resolution Decrease the GOV length see the online help for more information No images displayed in the Web interface Problem with AMC Internet Explorer only Installation of additional ActiveX component restricted or prohibited Video Image Problems Image too dark or too light Problems uploading own files Missing images in uploads Slow image update Slow performance Bad snapshot images Display incorrectly configured on your workstation Audio problems No audio No full duplex function To enable the updating of images in Microsoft Internet Explorer set your Web browser to allow ActiveX controls Also make sure that AXIS Media Control AMC component is installed on your workstation Configure your AXIS 214 PTZ to use a J ava applet for updating the images under Live View Config gt Layout gt Default Viewer for Internet Explorer See help files for more information See the help on Video amp Image Settings There is only limited space available for the upload of your own files Try deleting one or more existing files to free up space This can occur when trying to use a larger image buffer than is actually available Try low ering the frame rate or the upload period Configuring e g pre buffers hi res images high frame rate etc wil
91. the best from progressive scan See also Interlacing Protocol A special set of rules governing how two entities will communicate Protocols are found at many levels of communication and there are hardware protocols and software protocols Proxy server In an organization that uses the Internet a proxy server acts as an intermediary between a workstation user and the Internet This provides security administrative control and a caching service Any proxy server associated with a gateway server or part of a gateway server effectively separates the organization s network from the outside network and the local firewall It is the firewall server that protects the network against outside intrusion A proxy server receives requests for Internet services such as web page requests from many users If the proxy server is also a cache server it looks in its local cache of previously downloaded web pages If it finds the page it is returned to the user without forwarding the request to the Internet If the page is not in the cache the proxy server acting as a client on behalf of the user uses one of its own IP addresses to request the page from another server over the Internet When the requested page is returned the proxy server forwards it to the user that originally requested it P VOP See VOP Resolution Image resolution is a measure of how much detail a digital image can hold the greater the resolution the greater the l
92. tion factor and the extent to which an analog amplifier boosts the strength of a signal Amplification factors are usually expressed in terms of power The decibel dB is the most common way of quantifying the gain of an amplifier Gateway A gateway is a point in a network that acts as an entry point to another network In a corporate network for example a computer server acting as a gateway often also acts as a proxy server and a firewall server A gateway is often associated with both a router which knows where to direct a given packet of data that arrives at the gateway and a switch which furnishes the actual path in and out of the gateway for a given packet GIF Graphics Interchange Format GIF is one of the most common file formats used for images in web pages There are two versions of the format 87a and 89a Version 89a supports animations i e a short sequence of images within a single GIF file A GIF89a can also be specified for interlaced presentation GOV Group Of VOPs A group of VOP s is the basic unit of an MPEG 4 video stream The GOV contains different types and numbers of VOP s I VOP s P VOP s etc as determined by the GOV length and GOV structure See also VOP GOV length The GOV length determines the number of images VOP s in the GOV structure See also GOV and VOP GOV structure The GOV structure describes the composition of an MPEG 4 video stream as regards the type of images I VOP
93. to Setup gt Video amp Image and modify the parameters under Overlay Settings Overlay image requirements Image Formats Image Size Windows 24 bit BMP full color The height and width of the overlay image in Windows 4 bit BMP 16 colors pixels must be exactly divisible by 4 Overlay image requirements e The maximum overlay image size supported by the AXIS 214 PTZ is the same as the maximum image resolution See Technical Specifications on page 56 e When a text overlay is also used this reduces the amount of space available to the overlay image To keep the text readable at lower resolutions the text overlay occupies proportionally more and more space i e 16 pixels in height at 640x480 32 pixels at 320x240 and 64 pixels at 160x120 e Ifthe overlay is initially positioned so that part of it is outside the video image it will be relocated so that it appears over the video image i e it is always the entire image that is displayed Please see the online help for more information 24 AXIS 214 PTZ Video amp Image settings Advanced Camera Settings Lighting Conditions To optimize the lighting settings according to your requirements modify the following settings e White balance the white balancing system in the AXIS 214 PTZ can automatically detect white in the image and intelligently use this as a reference for other colors e Exposure control this setting is used to adapt to the amount
94. trol panel applet net work tab Check that the relevant M PEG 4 connection methods are enabled in the AMC control panel applet network tab In the AMC control applet select the M PEG 4 tab and click the button Set to default MPEG 4 decoder Check with your network administrator that the multicast addresses used by the AXIS 214 PTZ are valid for your network Check with your network administrator to see if there is a firewall preventing viewing Check if your router supports multicasting or if the router settings between the client and the server need to be configured The TTL Time To Live value may need to be increased 54 AXIS 214 PTZ Troubleshooting Poor rendering of MPEG 4 images Color saturation is different in MPEG 4 and Motion J PEG Lower frame rate than expected Image degeneration Color depth set incorrectly on clients Set to 16 bit or 32 bit color If text overlays are blurred or if there are other rendering problems you may need to enable Advanced Video Rendering from the M PEG 4 tab in the AMC control panel applet Ensure that your graphics card is using the latest device driver The latest drivers can usu ally be downloaded from the manufacturer s website Modify the settings for your graphics adapter Please see the adapter s documentation for more information Reduce number of applications running on the client computer Check with the system administrator that there is enough bandwid
95. uests the stream However as more and more unicast clients connect the traffic on the network will increase and may cause congestion Although there is a maximum of 20 unicast viewers note that all multicast users combined count as 1 unicast viewer RTP RTSP This unicast method is RTP tunneled over RTSP This can be used to exploit the fact that it is relatively simple to configure firewalls to allow RTSP traffic RTP RTSP HTTP or RTP RTSP HTTPS These two methods can also be used to traverse firewalls Firewalls are commonly configured to allow the HTTP protocol thus allowing RTP to be tunneled AXIS Media Control The recommended method of accessing live video MPEG 4 and or Motion JPEG and audio from the AXIS 214 PTZ is to use the AXIS Media Control AMC in Microsoft Internet Explorer in Windows This ActiveX component is automatically installed on first use after which it can be configured by opening the AMC Control Panel applet from the Windows Control Panel Alternatively right click the video image in Internet Explorer 18 AXIS 214 PTZ Video and Audio Streams Other methods of accessing the video stream Video images from the AXIS 214 PTZ can also be accessed in the following ways e If supported by the client the AXIS 214 PTZ can use Motion JPEG server push to dis play video This option maintains an open HTTP connection to the browser and sends data as and when required for as long as required e As single JPEG images in
96. ug and play interface between a computer and peripheral devices e g scanners printers etc Varifocal lens A varifocal lens provides a wide range of focal lengths as opposed to a lens with a fixed focal length which only provides one VPN Virtual Private Network This creates a secure tunnel between the points within the VPN Only devices with the correct key will be able to work within the VPN The VPN network can be within a company LAN Local Area Network but different sites can also be connected over the Internet in a secure way One common use for VPN is for connecting a remote computer to the corporate network via e g a direct phone line or via the Internet VOP Video Object Plane A VOP is an image frame in an MPEG 4 video stream There are several types of VOP An I VOP is complete image frame A P VOP codes the differences between images as long as it is more efficient to do so Otherwise it codes the whole image which may also be a completely new image WAN Wide Area Network Similar to a LAN but ona larger geographical scale W LAN Wireless LAN A wireless LAN is a wireless local area network that uses radio waves as its carrier where the network connections for end users are wireless The main network structure usually uses cables Web server A Web server is a program which allows Web browsers to retrieve files from computers connected to the Internet The Web server listens f
97. ult settings using the Control Button will cause all parameters including the IP address to be reset Refer to Maintenance on page 46 for other methods that do not reset the IP address AXIS 214 PTZ Connections 49 Connections I O inputs and outputs The 4 pin I O terminal connector provides the interface to e 1 transistor output e 1 digital input e auxiliary power and GND The I O terminal connector is used in applications for e g motion detection event triggering time lapse recording alarm notification via email image storage to FTP locations etc e Input for connecting e g a push button If the push button is pressed the state changes and the input becomes active shown under Event Configuration gt Port Status e Output connects e g an alarm device that can be activated by Output buttons on the Live View page or by an Event Type The output will show as active Event Configuration gt Port Status if the alarm device is activated Function Pin no Description Pinouts Transistor Output Pin 4 With a maximum load of 100mA and The I O terminal pins on a maximum voltage of 24V DC this the AXIS 214 PTZ are output has an open collector NPN numbered right to left as transistor with the emitter connected shown here This is the to the GND pin If used with an exter view when the camera is nal relay a diode must be connected ceiling mounted in parallel with the load for protec tion agai
98. usands of photo sites pixels that convert light energy into electronic signals Its size is measured diagonally and can be 1 4 1 3 1 2 or 2 3 CGI Common Gateway Interface A specification for communication between a web server and other CGI programs For example a HTML page that contains a form might use a CGI program to process the form data once it is submitted CIF Common Intermediate Format CIF refers to the analog video resolutions 352x288 pixels PAL and 352x240 pixels NTSC See also Resolution Client Server Client server describes the relationship between two computer programs in which one program the client makes a service request from another program the server which fulfils the request Typically multiple client programs share the services of a common server program A web browser is a client program that requests services the sending of web pages or files from a web server CMOS Complementary Metal Oxide Semiconductor A CMOS is a widely used type of semiconductor that uses both negative and positive circuits Since only one of the circuit types is on at any given time CMOS chips require less power than chips using just one type of transistor CMOS image sensors also allow processing circuits to be included on the same chip an advantage not possible with CCD sensors which are also much more expensive to produce Codec In communications engineering a codec is usually a coder decod
99. where it may be too impractical or expensive to power the device from a power outlet PPP Point to Point Protocol A protocol that uses a serial interface for communication between two network devices For example a PC connected by a phone line to a server PPTP Point to Point Tunnelling Protocol A protocol set of communication rules that allows corporations to extend their own corporate network through private tunnels over the public Internet In this way a corporation can effectively use a WAN Wide Area Network as a large single LAN Local Area Network This kind of interconnection is known as a virtual private network VPN 65 66 AXIS 214 PTZ Glossary of Terms Pre post alarm images The images from immediately before and after an alarm These images are stored in a buffer for later retrieval Progressive scan Progressive scan as opposed to interlaced video scans the entire picture line by line every sixteenth of a second In other words captured images are not split into separate fields as in interlaced scanning Computer monitors do not need interlace to show the picture on the screen but instead show them progressively on one line at a time in perfect order i e 1 2 3 4 5 6 7 etc so there is virtually no flickering effect In a surveillance application this can be critical when viewing detail within a moving image such as a person running A high quality monitor is required to get
100. wish to disclose you can mask it out by placing an overlay image on top Setting the overlay image anywhere in the video image using coordinates allows precision detail masking IRIS Close Open See Overlay Image Settings on page 22 for instructions on how to upload an overlay image to the AXIS 214 PTZ Video Stream Define the maximum video stream time per session in seconds minutes or hours When the set time has expired a new stream can be started by refreshing the page in the browser Define the maximum frame rate fps frames per second allowed for each viewer to avoid bandwidth problems on the network Test For a preview of the image and overlay settings before saving click Test The Brightness setting does not affect the Test image When satisfied with the settings click Save Please note that the preview image will be in JPEG format even though the settings are valid both for Motion JPEG and MPEG 4 Overlay Image Settings An overlay image is an image included in the video image Follow these instructions to upload and use an overlay image 1 Go to Setup gt Video amp Image gt Overlay Image 2 To upload the image to the AXIS 214 PTZ click the Browse button and locate it on your computer or server 3 Click the Upload button and follow the on screen instructions 4 The image is now available in the Use overlay image drop down list AXIS 214 PTZ Video amp Image settings 23 5 Click Save 6 Go
101. work or an individual device to a network such as the Internet or a LAN NTSC National Television System Committee NTSC is the television and video standard in the United States NTSC delivers 525 lines at 60 half frames second OEM Original Equipment Manufacturer This is a designation for companies that manufacture equipment which is then marketed and sold to other companies under their own names PAL Phase Alternating Line PAL is the dominant television standard in Europe PAL delivers 625 lines at 50 half frames second PEM Privacy Enhanced Mail An early standard for securing electronic mail The PEM format is often used for representing an HTTPS certificate or certificate request Ping Ping is a basic network program used diagnostically to check the status of a network host or device Ping can be used to see if a particular network address IP address or host name is occupied or not or if the host at that address is responding normally Ping can be run from e g the Windows Command prompt or the command line in Unix Pixel Picture element A pixel is one of the many tiny dots that make up a digital image The color and intensity of each pixel represents a tiny area of the complete image PoE Power over Ethernet Power over Ethernet provides power to a network device via the same cable as used for the network connection This is very useful for IP Surveillance and remote monitoring applications in places

AXIS 214 PTZ Network Camera User's Manual - securi

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