Freestanding Infrared Multi Touch Screen Display User's Manual
Contents
1. Help section for more details on the system Page 19 Freestanding Infrared Multi Touch Screen Display User s Manual E Pointer Device Settings B Customize b J T a zd EN 90 16 02 a 02 12 2011 Next you must calibrate your screen Access the Pointer Device Services from the hidden icons and select Calibrate gt UPDD gt Calibrate This will turn the screen white apart from a blue arrow touch the screen on the point of the blue arrow You will need to do this 4 times to allow the infrared sensors to calibrate Page 20 Freestanding Infrared Multi Touch Screen Display User s Manual ETO USB Series on Whole Desktop Please touch the tip of each blue arrow as it appears IMPORTANT Restart the computer again The screen should now be connected and fully operational To make further changes or re calibrate the screen simply open Pointer Device Services at any time it can be found in the bottom right hand corner of the taskbar under the hidden icons section Page 21 Freestanding Infrared Multi Touch Screen Display User s Manual ae a EN m v 16 02 BSI vu 2 2 2 Changing your display to portrait mode IMPORTANT If you require your content to display in portrait you must first calibrate your screen in landscape orientation before switching it to portrait orientation Access the display options from your Control Panel or right click on2. best driver found will be installed Search removable media floppy CD ROM Include this location in the search CAWINDOWSWE i C3 Don t search will choose the driver to install Chaose this option to select the device driver from a list Windows does nat guarantee that the driver you choose will be the best match for your hardware Back Next gt Cancel Page 28 Freestanding Infrared Multi Touch Screen Display User s Manual Your PC will then search for the Touch Screen via the USB cable Found Mew Hardware Wizard Please wait while the wizard searches i i D USB Device Cancel Once your PC has found the hardware and installed the driver you will see this message Found New Hardware Wizard Completing the Found New Hardware Wizard The wizard has finished installing the software Far alg USB Human Interface Device Click Finish to close the wizard Back Finish Cancel Page 29 Freestanding Infrared Multi Touch Screen Display User s Manual Click Finish Now you must calibrate your screen To do this access the Pointer Device Settings found in the bottom right hand corner of the taskbar under the hidden icons section From here you can access all of your touch screen settings we a E a EN OR o gt ME 1002 Bene 02 12 2011 Access the Pointer Device Service
3. than 20cm away from the sensor This close proximity control feature is to ensure that you only control the desired device if there are others in its vicinity Press MENU to enter Main Menu press amp gt to select the right sub menu and T4 to select the desired item press OK to confirm selection Press gt where instructed to confirm section Press menu at any time to go back or exit PICTURE SOUND SYSTEM FUNCTION GEOMETRY Picture As with all settings these can be adjusted and changed back to default at any time COLOR TEMP NORMAL or WARM COOL USER DEFINED PICTURE MODE STANDARD or DYNAMIC SOFT USER DEFINED Sound EQUALIZER 10K 50 eee DISTRIBUTION Page 10 Freestanding Infrared Multi Touch Screen Display User s Manual System Here you can change all of the On Screen Display OSD settings such as menu brightness and how long it displays for This sub menu also includes the fan settings so you can set what temperature the internal fan activates OSD LANGUAGE ENGLISH or HX esum wwe oe TEMPERATURE XK INTERAL TEMPERATURE FAN ACTIVE 003 TEMPERATURE AT WHICH FANS BECOME ACTIVE RESET RESETS ALL SETTINGS BACK TO DEFUALT Function CURRENT TIME XX XX OFF or ONCE EVERYDAY TURN OFF TIME 00 00 TURN ON TIME 00 00 CURRENT X VIDEO WALL FUNCTION wem 03 wma 0 00008 000 meme 0 000003 00 LLL NN MN Page 11 Freestanding Infrared Mult
4. your Desktop and choose Properties then Settings or Screen resolution Page 22 Freestanding Infrared Multi Touch Screen Display User s Manual View Sort by Refresh Paste Paste shortcut Undo Delete NVIDIA Control Panel Adobe Drive CH New Screen resolution Gadgets Personalize Select the Orientation dropdown menu then click on Portrait flipped Mr o oc F Search Contra Panel P TB E ControlPane All Control Panelltems Display Screen Resolution File Edit View Tools Help Change the appearance of your displays Resolution Onentatione Multiple displays La 7 Make this my ma pases Advanced settings Make text and other tems larger or smaller What display settings should choose Click OK and your screen contents and operations will now be rotated 90 clockwise You may be asked Do you want to keep these display settings click on Keep changes Page 23 Freestanding Infrared Multi Touch Screen Display User s Manual e UEM GE Control Panel All Control Panel Kems Display Screen Resolution pole Edit View Tool Help Change the appearance of your displays Multiple displays Exew a ra E Make this my main display Advanced settings Make text and other tems larger or maller What display settings should choose A ppm Page 24 Freestanding Infrared Multi Touch
5. 25VDC Storage Temperature 40 to 70 Page 32
6. Freestanding Infrared Multi Touch Screen Display User s Manual F Manual Version LHD T1 0 l infrared easy usb to Bay windows os multiple 24 7 usage touch screen l EJ pc set up j py compatible inputs commercial wide viewing freestanding touch screen angle eco friendly power timer Freestanding Infrared Multi Touch Screen Display User s Manual Our Full Product Range Diaital Free esti id P Des ae ait T Touc D z il i Outc c o EH Advertising Digtal Digital Screen Video Wall Freestanding Displays Posters Posters Displays Displays Digital Posters Mu Page 1 Freestanding Infrared Multi Touch Screen Display User s Manual Safety Instructions e Please keep the display away from any heat sources such as radiators or direct sunlight Place the display in a stable and well ventilated place e Please handle with care as product contains glass e The holes or openings on the display are designed for ventilation Do not cover or block the ventilation holes or openings e Remove protective covering from the screen before you use the display e As the display surface is vulnerable to scratches avoid touching the surface with sharp pen point e Shut off the power supply before cleaning Use a soft lint free cloth instead of a tissue to wipe the screen e You may use a glass cleaner to clean the product as required However never spray the cleaner directly onto the display s
7. Identify to establish which display is the touch screen gt Contra Panel amp Ai Contre Panel Ramt t Denplag inem Pepakon Err Tech Help Select the display that corresponds with the Touch Screen display then check the box Make this my main display or Use this devise as the primary monitor This will make the Touch Screen display your main monitor Page 15 Freestanding Infrared Multi Touch Screen Display User s Manual 2 2 Installing the touch screen driver The touch screen driver can only be installed on a Windows Operating System to utilize multi touch function it must be installed on to a PC that is running Windows 7 All Windows Operating Systems before Windows 7 can support the single touch function There are separate drivers for Windows PCs one for 32 bit and one for 64 bit To find out your operating system and system type click Start gt right click Computer gt Properties which should bring up a window like this EZ gt Control Panel All Control Panel Items System v if Search Control Pane File Edit View Tools Help Control Panel Home T View basic information about your computer Device Manager Windows edition E Remote settings Windows 7 Home Premium E System protection Copyright 2009 Microsoft Corporation All rights reserved p Advanced system settings Service Pack 1 Get more features with a new edition of Windows 7 System Manufactur
8. Screen Display User s Manual 3 F A Qs and Troubleshooting Guide 3 1 My Touch Screen is not displaying what is on my PC 3 1 1 Input Source Your Touch Screen may be sourcing its display from another input First connect the Serial Control Box to the screen via the CAT5 port marked REMOTE KEY BOARD on Inputs diagram Figure 2 When using the Remote Control please ensure that it is no more than 20cm away from the sensor on the Serial Control Box This close proximity control feature is to ensure that you only control the desired device if there are others in the area Press MODE and then scroll down to the desired input source and select by pressing gt gt PC VGA HDMI AV1 3 1 2 Display monitor button on keyboard Your keyboard may have a display monitor button on it especially if you are using a laptop If your Touch Screen does not display the content of the PC try hitting this button before contacting your supplier 3 2 My display turns itself OFF when it s not connected to my PC 3 2 1 Power saving function If your Touch Screen display is powered ON without being connected to a PC via a visual signal e g VGA DVI etc it will automatically power OFF within a few minutes If your Touch Screen display Page 25 Freestanding Infrared Multi Touch Screen Display User s Manual is not being supplied with a video signal it will power OFF so ensure that video signal connection is connected properly Also y
9. Tau P Ix 9 A0 AO UN cU I SENTIO SUO Dep RU p e EUR E OEUr dr adus 25 3 3 My screen is displaying video signal but touch function is disabled 26 3 4 My TouchControl software is not launching cseecccssececeesececeseceseneceeeeeceesenseeseusess 26 3 5 My driver won t reinstall on Windows XP eeesseeeeeeeeennennenem eene nenne 27 4 F ll Range SpecihNCatioNS esstereseetso paese aoeostdu cher tia iade dean seaseuta nonaneieepontanience ean EEEE 32 Page 4 Freestanding Infrared Multi Touch Screen Display User s Manual Table of Figures Figure 1 Screen to PC Connections iseeconiseieen aevi Urbaot ve ee UU nO PxRIV SU Era UA EHE even Rn v UR EbROdE SEU HR UR RP PM O UU EYHR 3 FE UIC 2 Product OVC CW asm qiiae eU OI sa cRCs n UE UK NU II ASIN D IMEEM M ACCU NNI OMA SRI NU UE 7 TOUS SCV CCM geom M 12 Figure 4 Screen to PC Connections ccesccssccascccsccsccasccasccsecesecsaecesecesecesscesesasesesscusceaseesecesecenses 13 Page 5 Freestanding Infrared Multi Touch Screen Display User s Manual 1 Introduction Congratulations on your purchase of our product Please read carefully and follow all instructions in the manual before first use The product should not be exposed to liquids dripping or splashing and no liquid filled objects such as vases should be placed on the product For user convenience a number o
10. anual Contents ME A OCC OI ER OO oom 6 1 1 se dra c 6 1 2 Product OVC CW 7 1 3 xerit 8 1 4 Replacing the Remote Control Battery ccccccccssscceccssececeseceeeececseseeeeeeseceseaeceeseeeeees 9 1 5 Menu OD die C 10 1 6 dojccce T 12 2 Be IO 13 2 1 CONECO Orcas agree 13 2 2 Installing the touch screen driver ccccccessccceeseecccesececeececeusceeeeuseceseaecesauecessunceesegaess 16 2 2 1 Windows Driver Installation 32 bit amp 64 bit eeseeeeennn 16 2 2 2 Changing your display to portrait mode cccccssecccseececeeeeceeseeeeeeecessusecesseeeees 22 3 FA Os and Troubleshooting GUJE cactus er roses rage dva aP cu UF EYE eIVYO gus FER SU UK Qu Us TO oiuseeGsanctoasenuaeiaaens 25 3 1 My Touch Screen is not displaying what is on my PC seeerenm 25 3 1 1 MOUT OU eR P 25 3 1 2 Display monitor button on keyboard eeeeeeeeeseee nnne 25 3 2 My display turns itself OFF when it s not connected to my PC eeeeeeee 25 3 2 1 Power SAVING TUDECHOD cccasascccessnds awe mar ucr Uu c bOred Ta
11. ciwe verjon 04 01 08 Pointer Device Driver software on your computer E pp ted r ETO R5232 Series Serial ETO USB Series USB 3 ETO MT Serial USB controllers will be detected automatically by the install process and do not need to be selected Serial controllers need to be selected now or after the software has been installed Click Install ta proceed or Cancel if you do not wish to install the software at this time F3 cancer gt Install a ETO RS232 Series Serial Single touch via Serial Port ETO USB Series USB Single touch via USB Port ETO MT Serial Multi touch via Serial Port ETO MT USB Multi touch via USB ETO RS232 Serial Single touch via Serial Port If you require the multi touch function ability to use two touch points on the display then please select ETO MT USB as shown above Please note that this function is only possible on Windows 7 however you must still select this option when using any other version Then click Install and the following progress box will appear Installing Version 04 01 08A At this stage you may be warned by Windows or other software that the publisher of the software cannot be verified this is nothing to worry about it is simply because the software is unbranded and has no author signature Proceed by installing the software regardless of any warnings Page 17 Freestanding Infrared Mu
12. er Acer Model Aspire M3970 Rating n Windows Experience Index Processor Intel R Core TM i5 2300 CPU 2 80GHz 2 80 GHz Installed memory RAM 4 00 GB System type 64 bit Operating System Pen and Touch No Pen or Touch Input is available for this Display Acer support Website Online support Computer name domain and workgroup settings Computer name Marketing Tom Change settings Full computer name Marketing Tom Computer description Workgroup WORKGROUP SERA Windows activation Action Center Windows is activated ask for enuine Windows Update Product ID 00359 OEM 8992687 00006 g Microsoft sottware Performance Information and Tools il Once you know your PCs operating system type you will know which driver to install Learn more online 2 2 1 Windows Driver Installation 32 bit amp 64 bit Insert the CD into the CD ROM drive on the computer Using Windows Explorer access the CD ROM drive and open either the file called WindowsTouchDriver32Bit exe for 32 bit or W indowsTouchDriver64Bit exe for 64 bit This will prompt the installation of the touch screen driver that allows you to use your finger like a mouse on the monitor You will first be asked what kind of installation you require you will be given the following options Page 16 Freestanding Infrared Multi Touch Screen Display User s Manual ENS TT UPDD Install This program will install the Universal
13. f operations can be performed through the remote control Attention 1 Do not change any default settings unnecessarily 2 Keep the product far away from water during installation and use 1 1Box Contents 1xFreestanding Infrared Touch Screen Display 1xVGA Cable 1xUSB Cable 1xCD User Manual and Software Driver 1xRemote Control Page 6 Freestanding Infrared Multi Touch Screen Display User s Manual 1 2 Product Overview p Remote Control Sensor Infrared Touch Sensors BB BB BR 9 Security Handle Air Vents Figure 2 Product Overview Page Freestanding Infrared Multi Touch Screen Display User s Manual 1 3 Remote Control 000 O00009 O OO0OO0O 90086 o ll o mes fren e 7 7 OK Confirm selection MENU Open close menu settings gt o Right navigation button Page 8 Freestanding Infrared Multi Touch Screen Display User s Manual 1 4 Replacing the Remote Control Battery 1 Open the battery cover 2 Take out the battery box in the right direction as shown in the picture below 3 Remove the used battery 4 Insert the new battery with its terminals corresponding to the indicator 5 Put the cover back in 2 5 X Page 9 Freestanding Infrared Multi Touch Screen Display User s Manual 1 5 Menu Operation The Menu includes the following sub menus Picture Sound System Function and Geometry When using the Remote Control please ensure that it is no more
14. i Touch Screen Display User s Manual Geometry H POSTION V POSTION CLOCK PHASE Switching between inputs One crucial feature that does not appear on the Main Menu is selecting the input source This is done by first pressing MODE and then scrolling down to the desired input source and select by pressing gt 1 6 Inputs VGA Video Graphics Array Signal Input RECOMMENDED HDMI High Definition Multimedia Interface Signal Input DVI Digital Video Interface YPbPr Component Signal Input Video In AV Composite Signal Input X2 VGA2 IN R Y G Pb B Pr VIDEO IN RS232 IN AUDIO IN FOR SYSTEM USE mm laf eseee O Saaana O AC IN HDMI DVI DVHD IN H V VIDEO2 VIDEO1 OUT RS232 OUT AUDIO OUT USB UPDATES Figure 3 Screen Inputs Page 12 Freestanding Infrared Multi Touch Screen Display User s Manual 2 Set Up 2 1 Connecting to PC There is space inside the unit for a small form factor PC The touch screen must be connected to the PC in two ways visually and interactively The recommended visual connection is via the VGA Cable included meaning that the display acts like a monitor for the PC The touch function is achieved by linking the Infrared touch sensors around the screen to the PC via the USB Cable inside Figure 4 Screen to PC Connections IMPORTANT Be sure to connect the PC to the USB port on the side of the input panel and NOT the one adjacent to the other inp
15. indows XP PC and find that you are having trouble reinstalling it First make the two connections again between the Touch Screen and your PC section 2 1 Then reinstall the driver according to the steps in section 2 2 1 Once you have restarted your computer but before you calibrate unplug the USB cable from your PC the plug it back in again This will launch the Found New Hardware Wizard Highlight the option that says Install from a list or specific location Advanced like so Page 27 Freestanding Infrared Multi Touch Screen Display User s Manual Found New Hardware Wizard Welcome to the Found New Hardware Wizard This wizard helps you install software Far Unknown f If your hardware came with an installation CD e ar floppy disk insert it now What do you want the wizard to do C3 Install the software automatically Recommended 5 Install from a list or specific location Advanced Click Next to continue Click Next When the next window appears you must highlight Search for the best drivers in these locations and tick the box Include this location in the search and select from the dropdpwn menu C WINDOWS inf like so Found New Hardware Wizard Please choose your search and installation options 5 Search for the best driver in these locations Use the check boxes below to limit or expand the default search which includes local paths and removable media The
16. lti Touch Screen Display User s Manual x Windows can t verify the publisher of this driver software Don t install this driver software You should check your manufacturer s website for updated driver software for your device gt Install this driver software anyway Only install driver software obtained from your manufacturer s website or disc Unsigned software from other sources may harm your computer or steal information v See details ii E Windows pem Would you like to install this device software Name Touch Base Human Interface Devices et Publisher Touch Base Ltd Always trust software from Touch Base Ltd Install gu You should only install driver software from publishers you trust How can decide which device software is safe to install Once installation is complete this box will appear Page 18 Freestanding Infrared Multi Touch Screen Display User s Manual UPDD Install Install successful The Universal Pointer Device Driver software has been successfully installed on your computer If your touch device does not operate corectly then please reboot your computer Click Close IMPORTANT Restart the computer Once your PC starts back up still using your mouse access the Pointer Device Settings found in the bottom right hand corner of the taskbar under the hidden icons section From here you can access all of your touch screen settings including a
17. ou must ensure that the Touch Screen is accessing the correct input To do this you must first connect the Serial Control Box to the screen via the CAT5 port marked REMOTE KEY BOARD on Inputs diagram Figure 2 When using the Remote Control please ensure that it is no more than 20cm away from the sensor on the Serial Control Box This close proximity control feature is to ensure that you only control the desired device if there are others in the area Press MODE and then scroll down to the desired input source and select by pressing t gt 3 3 My screen is displaying video signal but touch function is disabled Please ensure the Touch Screen is connected to the PC via the USB Cable Go though the steps in Section 2 2 to do this correctly 3 4 My TouchControl software is not launching You may wish to re calibrate your screen or change some touch settings If you are trying to open your driver software TouchControl and it will not launch it may be because it is already open This software will launch every time on start up of the PC and run in the background constantly It can be found in the bottom right hand corner of the screen in the hidden icons section Page 26 Freestanding Infrared Multi Touch Screen Display User s Manual ae ar K Pointer Device Settings MI EN lieu P J D 16 02 RUE 02 2 2000 3 5 My driver won t reinstall on Windows XP You may have uninstalled the touch driver from a W
18. s from the hidden icons and select Calibrate gt UPDD gt Calibrate This will turn the screen white apart from a blue arrow touch the screen on the point of the blue arrow You will need to do this 4 times to allow the infrared sensors to calibrate Page 30 Freestanding Infrared Multi Touch Screen Display User s Manual ETO USB Series on Whole Desktop Please touch the tip of each blue arrow as it appears IMPORTANT Restart the computer again The screen should now be connected and fully operational To make further changes or re calibrate the screen simply open Pointer Device Services at any time it can be found in the bottom right hand corner of the taskbar under the hidden icons section Page 31 Freestanding Infrared Multi Touch Screen Display User s Manual 4 Full Range Specifications Freestanding Infrared Multi Touch Screen Displays 1040x1070x630 705x1700x127 830x1950x159 887 17x499 66 562 54x1008 35 676 4x1205 6 16 9 Display Size Unit Size WxHxD mm Display Area mm oO E en Aspect Ratio Resolution 1080x1920 Brightness cd m2 500 Contrast Ratio 5000 1 typ 4000 1 typ 178 Viewing Angle Colour 16 7M Response Time ms Colour Temperature 10000k Life Time hours 50000 UJ N e Power Consumption W 240 450 Inputs VGA HDMI DVI YPbPr Video IN RGB HV Touch Resolution interpolation 4096x4096 Response Time ms Ports inputs USB Voltage 4 75VDC 5
19. urface e Do not attempt to repair this product yourself Improper disassembly of the product will invalidate the warranty and could be dangerous If you have a problem that cannot be solved using the Troubleshooting guidelines please contact your supplier Page 2 Freestanding Infrared Multi Touch Screen Display User s Manual Quick Start Guide This section of the guide allows quick setup and use of the unit Please refer to the main part of the User Guide for full information on use of the unit Please follow the steps detailed below 1 Unpack unit and place in desired location open rear door and place PC inside 2 Connect the screen to the PC via the VGA Cable and link the screen s Infrared touch sensors to the PC via the USB cable as shown below Figure 1 Screen to PC Connections 3 Power ON the PC 4 Take the screens power lead and connect to mains outlet The unit will power ON automatically 5 Insert the CD included into the PC then access the CD ROM drive and open the file inside called TouchControl msi Follow the TouchControl Setup Wizard to install the software 6 Restart the computer 7 Re launch the software then click Calibration to configure touch sensor points on the touch screen 8 The screen should now be acting as a monitor and allowing you to use your finger as a mouse on the screen displaying the PC s contents Page 3 Freestanding Infrared Multi Touch Screen Display User s M
20. uts VGA input Computer drives the video display on the monitor Touch Output USB Feedback from the touch monitor to the PC on where has been touched on the screen Page 13 Freestanding Infrared Multi Touch Screen Display User s Manual Connect the screen to the PC via the VGA cable and USB Cable as shown above Once these connections have been made and the PC powered ON take the power lead and insert it into the screen and connect to mains outlet The unit will power ON automatically Before taking any more steps ensure that the screen is sourcing its display from the PC This is done by first pressing MODE and then scrolling down to the desired input source PC and select by pressing t gt e IMPORTANT If the Touch Screen is the only monitor connected to your PC DO NOT take the following step Only proceed with the following if you are using a laptop or another monitor is connected to your PC Access the display options from your Control Panel or right click on your Desktop and choose Properties then Settings or Screen resolution Page 14 Freestanding Infrared Multi Touch Screen Display User s Manual View Sort by b Refresh Paste Paste shortcut Undo Delete Ctil 7 953 NVIDIA Control Panel le Ed Adobe Drive CS4 Mew k Bl Screen resolution W Gadgets E Personalize You should now click Detect to allow the PC to discover the Touch Screen display then
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