SERVICE MANUAL - Cool Designs Ltd
Contents
1. RL Indoor Indoor Indoor n pply lt c3 unit unit unit Remote Remote controller controller Red White Black Green Connect the shield wire of RS 485 cable to the terminal block only when the TCS 43 Outdoor Outdoor NET relay interface address SW 1 unit unit Central remote CAUTION The RS 485 cable A B has TCS NET Relay as EB polarity If it is connected with incorrect Interface polarity the unit will not work Indoor Indoor supply J unit unit Remote Remote controller controller 18 Web Based Controller Service Manual 6 3 Connections with Interfaces Web Server Gateway BMS WB2561PWE TCC LINK U1 and U2 have no polarity The shield of TCC LINK cable should be open and insulated It is not connected to the terminal block TCC LINK terminator resistor is set on the air conditioner side Bit 1 and 2 of SW6 should be OFF Connect the shield wires of the two CAUTION The SW1 setting is read when the power is turned on Push the reset switch SW7 after changing the address DIGITAL I O INTERFACE 19 Set the RS 485 terminator resistor on the No 1 unit relay interface address SW1 1 and host system Do not set it here wires Red White A Black Green B PE 9 u 9 _ TE 3 2 O 5 5 Ca2. FILE NO A09 006 TOSHIBA Revised Oct 2009 1 SERVICE MANUAL WEB BASED CONTROLLER Model name BMS WB2561PWE Web Server Gateway BMS WBOT1GTE Master Server PRINTEDINJAPAN Jun 2009 Web Based Controller Service Manual Contents SAFETY PRECAUTIONS es 3 1 PRODUCT OVERVIEW es 5 2 SYSTEM CONFIGURATION es 6 3 LISTOFFUNCTIONS es 9 4 PRODUCT SPECIFICATION es 12 5 INSTALLATION a ee 14 6 SYSTEM CONNECTION DIAGRAM ee 17 7 PRODUCT CONNECTION DIAGRAM 20 9 Sel TING 64556554525 665 656 5668 Le eme HESS ca ea cc eco 25 9 TRIALOPERATION RR es 28 10 TROUBLESHOOTING ees 31 11 APPENDIX Da pees ee ee aie 40 Web Based Controller Service Manual SAFETY PRECAUTIONS Important safety related information is described on the product and in this Service Guide Read the following description on labels and symbols carefully and follow their directions Explanation of labels Label Explanation AN DANGER Indicates that the repair engineer and other third party individuals in the vicinity may be exposed to immediate risk of death or serious injury if operation is not performed correctly A WARNING Indicates that the repair engineer and other third party indi
3. Cause 1 Master Server Web Server was turned off at time of meter reading Action If the Master Server Web Server is turned off at time of meter reading the daily report file for that day is not created Accumulated operating time and electricity amount are added to the daily report file for the following day so the values for the unreported daily report are correctly calculated in the daily report summary 10 4 8 No Monthly report data Cause 1 Master Server Web Server was turned off at time of meter reading Action Ilf the Master Server Web Server is turned off at time of meter reading the monthly report file for that month is not created Accumulated operating time and electricity amount are added to the monthly report file for the following month so the values for the unreported monthly report are correctly calculated in the monthly report Summary 10 4 9 Air conditioner does not stop with lock input 10 4 10 Air conditioner does not stop with fire alarm input 10 4 11 Air conditioner remains inoperable after cancellation of fire alarm input Cause 1 Communication error in the digital I O interface Cause 2 Communication error in the air conditioner Cause 3 Communication error in the GW Server Web Server Cause 4 Communication error in the Master Server Web Server Action See 10 2 38 Web Based Controller Service Manual Cause 5 Error in settings file entry Action Check the indoor unit air cond
4. 1 Close the browser and reconnect 2 Press the SDR switches of the Master Server Web Server and Gateway Turn off power after LED of LAN connector goes off and restart 3 If there is backup data perform restoration procedure 4 Initialize settings file See the Setting File Creation Software instruction manual 5 CF card may be damaged Replace CF card 10 3 9 Date Time display is incorrect Action Set the current date and time on the Clock and Calendar Setting from the menu option 36 Web Based Controller Service Manual 10 3 10 Reference temperature value seems incorrect Cause 1 Reference temperature is the air inlet temperature adjusted for room temperature control of the air conditioner Action Adjusting values are vary depending on the operation mode cooling heating the reference temperature may differ from the actual room temperature 10 4 Operation troubleshooting 10 4 1 System does not run as scheduled Cause 1 Product is not turned on Action Turn on the power to all products Cause 2 Scheduled operation setting error Action 1 Make sure that the operation schedule setting for each air conditioner is correct 2 Check that the air conditioner set with operation schedule is the same as the target air conditioner 3 Check that the date time setting is correct Cause 3 Gateway Web Server froze up Action See 10 1 5 Cause 2 10 4 2 Remote controller is inoperable Cause 1 Operation
5. 2 core shield wire In case of 1 25mm AWG16 Max 1 000m Total length In case of 2 00mm2 AWG14 Max 2 000m Sum of indoor units outdoor units central remote controllers and interfaces Signal wire type 2 core shield wire Length Max 500m Total length 10M bps 10BASE T 100M bps 100BASE TX In case of 100BASE TX Category 5 Length Max segment length 100m LAN cable Unshielded twisted pair UTP Web Based Controller Service Manual 3 LIST OF FUNCTIONS User account Number of user registrations 256 Type of user account Administrator Power user Guest Air conditioner category Category structure 3 levels Level names Floor Tenant can be changed Operation mode Set temperature Fan speed Louver Remote control prohibition permission Warning Filter sign Room temperature Return back Start Stop Operation mode Controlling air conditioner Set temperature Fan speed Louver SWING NO SWING Remote control prohibition permission lt Filter sign reset Return back Operation schedule Number of registrations Equivalent to the number of indoor units Settable period 7 days Up to 1 week later including current date Number of set points per day 10 settings Settable parameters Start Stop Operation mode Set temperature Remote control prohibition permission Return back Web Based Controller Service Manual 256 Up to 12 months later in
6. Do not alter the product Components of the unit should also not be taken apart or altered Otherwise it may result in fire electric shock or injury No alteration Use designated parts for replacement Using parts other than those designated may cause fire or electric shock Use designated parts Web Based Controller Service Manual N WARNING Do not allow unauthorized personnel other than repair engineers to enter areas where fault diagnosis and repair work is conducted Unauthorized persons may suffer injury from tools and disassembled parts Restricted area Connect lead wires with crimping terminals and turn the closed end upwards to avoid exposure to water Failure to perform this post connection treatment may cause disasters such as electricity leakage Insulation and fire on the client s premises After repair ensure that the assembly of disassembled parts and the connection and wiring of removed wires are completed so as to restore them to their former state Be careful not to have the internal wires caught in the cover or other closures A defect in assembly or wire connection may cause disasters in the client premise such as electricity leakage and fire Assembly wiring caution After repair check for insulation between the charged part and non charged metal part ground terminal using an insulation resistance tester 500V and ensure at least 2 resistance If the insulation resistance valu
7. Model Name Model Name Modi AE Address Address Relation System IP Address Line No mod Address MMU AP0181H MMU AP0091H TenantA ShopA MMU AP0181H MMU AP0091H SYS 1 MMY AP1401HT8 1F MMK AP0091H MMK AP0181H Shopc 192 168 2 5 TenantB MMK AP0181H ShopD MMK AP0181H ShopE TenantC Ea 3 o fo nu rom 3F Office Development s 2 sl 41 MMU AP0181H MMU AP0181H SYS 2 MMYAP0801HT8 MMK AP0181H MMK AP0181H SYS 3 MMYAP1001HT8 192 168 2 6 TOSHIBA CARRIER CORPORATION 23 17 TAKANAWA MINATOKU TOKYO 108 0074 JAPAN Copylight 2009 TOSHIBA CARRIER CORPORATION ALL Rights Reserved
8. Server froze up Action Press the SDR switch and after the LED for the LAN connector is off turn the power to Master Server Web Server off Turn the Master Server Web Server back on and access from the browser again after 10 minutes 31 Web Based Controller Service Manual Cause 9 PC is not functioning properly Action 1 Restart the PC and check again 2 Replace the PC and check again Cause 10 Master Server Web Server is not functioning properly Action Check that the L1 L2 and RN LEDs for the Master Server Web Server LAN connector are lit If all LEDs are off the Master Server may be at fault 10 1 4 Message The system is being prepared is displayed and cannot log on Cause 1 Gateway Web Server is in the process of starting up Action Log on after 10 minutes Cause 2 System is in Maintenance mode Action Cancel Maintenance mode and log on again Troubleshooting See 10 2 2 10 1 5 Cannot log on Cause 1 User name or password is incorrect Action Failed to logon is displayed Enter the correct user name and password Cause 2 Gateway Web Server froze up Action Press the SDR switch and after the LED for the LAN connector is off turn the power to Gateway Web Server off Turn the Gateway Web Server back on and access from the browser again after 20 minutes Cause 3 Data in database is corrupt Action Initialize the settings file See the Setting File Creation Software instru
9. 2 U1 U2 U1 t TCS NET Relay T emos Caulk the 3 Interface controller cables using a TET closed end wire d oL li IW Joint Power Indoor Indoor Indoor supply unit unit unit Remote Remote controller controller Red White Black Green Connect the shield wire of RS 485 cable Fe ud Dd to the terminal block only when the TCS Central NET relay interface address SW 1 TCS NET Relay remote Interface controller CAUTION The RS 485 cable A B has polarity If it is connected with incorrect polarity the unit will not work Indoor Indoor Indoor unit unit Remote Remote controller controller 17 Web Based Controller Service Manual 6 2 Master Server System In case of connecting 257 FCUs or more Master Server BMS WBO1GTE CONI LANI LAN2 ED L3 Client P C AE Power supply Insert the Ethernet cable into Gateway Gateway Gateway BMS WB2561PWE BMS WB2561PWE BMS WB2561PWE LANI LAN2 LANI LAN2 COM LANI LAN2 en Oo an Lj Dj P LAN3 Connect the supplied RS 485 cable to the Power supply serial port COM1 Power supply Connect each shield wire of the 2 cables Red White Outdoor Outdoor unit unit Black Green Central TCS NET Relay remote Caulk the 3 Interface controller cables using a
10. TCC LINK cable Troubleshooting See 10 2 2 Cause 12 13 and 14 10 2 4 Relay interface communication error 502 is displayed Cause 1 Power down or communication was lost from the relay interface after start up Action See 10 2 2 Cause 1 6 7 8 9 12 13 and 14 10 2 5 Energy Monitoring Relay interface communication error 506 is displayed Cause 1 The Energy Monitoring Relay meter interface is turned off Action Check that the POWER LED for the Energy Monitoring Relay interface is on Make sure that the power has a voltage of 220V 240V Troubleshooting See 10 2 2 Cause 12 14 10 2 3 Cause 3 and 4 34 Web Based Controller Service Manual 10 2 6 Digital I O interface communication error S07 is displayed Cause 1 Digital I O interface is not turned on Action Check that the POWER LED for the Digital I O interface is on Make sure that the power has a voltage of 220V 240V Troubleshooting See 10 2 2 Cause 12 14 10 2 3 Cause 3 and 4 10 3 Troubleshooting for Web screen problems 10 3 1 Ittakes too long for the display to show Screen does not change or takes too much time to change Cause 1 Heavy traffic on the network Action 1 When connecting through an internal LAN heavy traffic on the network may cause a slowdown of the display Use during off peak hours when there is less traffic or connect the PC and Master Server Web Server using an exclusive network 2 If a 10 BASE hub is used re
11. al Input Output Relay Interface BMS IFDD02E2 The following settings are necessary to use Digital Input Output Relay Interfaces Address setting SW1 Address set switch When two or more Digital Input Output Relay Interfaces are used set a different address for each unit to avoid address duplication RS 485 terminator resistor RS 485 terminator resistor is set on the TCS NET relay interface Set SW8 as open on a digital input setting output relay interface Address set switch Operating mode set switch 0 usually Test switch all OFF usually Test switch Reset switch RS 485 terminator resistor select switch Note Bit 2 is not used Power indicator RS 485 communication status indicator Not used Test indicator Test indicator Digital output indicator ugaggagamiagiit LED16 003 LED15 DO4 LED14 O 27 Web Based Controller Service Manual 9 TRIAL OPERATION Follow the procedures below to start the system and perform operation check 9 1 Preparation ltem etis Procedure Preparation Discuss with the client to complete the following See the Owner s manual for the Setting File matters Creation Software e Selection of products and the creation of the system diagram Determination of addresses for air conditioners and interfaces Creation of address management table Determination of IP addresses for Web Server Master Server and Gateway Creation of se
12. ation from client PC is recorded Operation history Number of cases recordable Air conditioner operation Schedule setting History clear Account setting Alarm E mail setting Time setting Automatic meter reading setting v Manual meter reading operation v Operation mode restriction setting Setting from system setting v Screen User logon logoff Scheduler operation Air conditioner status change Power distribution Data keeping period Daily report file Stored for 3 months Monthly report file Stored for 3 months Files that exceeded their keeping period are automatically deleted Automatic meter reading Manual meter reading Centigrade Fahrenheit Temperature display switching Set temperature Unit of 1 C or 0 5 C switching Return back Only settable on scheduler v summer time enable disable setting Shift time 1 hour fixed Summer time Setting by month week Xth week final week day hour minute Default setting by selecting country Region is not supported Control by linking to locking signal Control by linking to fire alarm signal Operation mode restriction Time setting wah Web Based Controller Service Manual 4 PRODUCT SPECIFICATION BMS WBO1GTE BMS WB2561PWE Master Server Web Server Gatewa Power Supply 220 240 VAC 50 60 Hz Input Current 0 2 A Operating 0 to 40 C 10 to 90 RH temperature humidity no condensation 125 Storage temperatu
13. cables to the Web Server document Master Server Gateway and interfaces For details refer to the installation manual of each product 28 Web Based Controller Service Manual 9 2 Operation Check Complete the trial operation of air conditioners before operation check Procedure Start up check Check the LED displays after turning on the Master For details refer to the installation manual of Server Web Server Gateway and interfaces each product Master Server L1 L2 Red light up RN Green light up Web Server Gateway L1 L2 Red blinking RN Green light up TCS NET Relay I F LED1 Red light up LED2 Green blinking LED3 Energy Monitoring Relay LED1 Red light up I F LED2 Green blinking Red light up Relay I F LED2 Green blinking 2 Power meter input Power meter pulse input check check Orange blinking Digital Input Output LED Fire alarm check Fire alarm signal input check locking signal input check Logon Access the Master Server or Web Server from the For details see the Web Based Controller client PC browser and display the logon screen Installation Manual Enter the user name and password on the logon For details see the Web Based Controller screen and log on to the system Instruction Manual Factory default setting User name TCC Password TCCTCC You cannot log on immediately after start up Wait 20 minutes and then enter the user name and password to log on A
14. ce Woo Ol Black Green N Shield wire open insulated i Connect the shield wires of the 2 wires Shield wire earth connection 4 TCS NET amp Relay Interface The RS 485 signal wire has polarity If connected with incorrect polarity the unit will not work Do not connect or disconnect the wire during control operation Doing so may cause a malfunction 21 Web Based Controller Service Manual 7 2 TCS NET Relay Interface BMS IFLSV3E Connect power cables earth wires and signal wires to the specified terminals on the terminal block Connect the shield wire of the TCC LINK communication wire to the earth on the air conditioner Connect the shield wire of RS side Do not connect the shield 485 cable to the terminal block wire to the terminal block It only when the TCS NET relay Secure each cable should be open and insulated interface address SW 1 with a cable clamp FG Air conditioner pu U2 Ul TCC LINK b LED5 L LED4 Web Server or WT te LED3 O x Gateway 4 D LED2 O SW7_ LED1 O Ol O BRRR O Connect the earth wire to the earth terminal on the chassis Power supply 220V 240VAC 50 60Hz Connect the power supply cable and earth wire to the Length of stripped RS 485 terminals using ring bl communication wire terminals with insulation sleeve 22 Web Based Control
15. cluding current month Master schedule Number of registrations Settable period Number of set points per day 10 settings Interval of set point 1 minute Number of days assigned special day schedule 45 days per a special day schedule Settable parameters Start Stop Operation mode Set temperature Remote control prohibition Return back Weekly schedule pattern By day schedule 7 patterns Monday through Sunday Special day schedule pattern By special day schedule 5 patterns Schedule assigning unit By indoor unit 128 Up to 12 months later including current month Billing schedule Number of registrations Singularity settable period Number of set points per day 10 settings Interval of set point 1 minute Number of days assigned special day schedule 45 days per a special day schedule Settable parameters Working hours Non working hours Number of schedule patterns By day schedule 7 patterns Monday through Sunday By singularity schedule 5 patterns Schedule assigning unit By indoor unit Number of cases 4096 Warning display Date Time of warning Warning code Warning details Warning history display Number of cases 4096 Date Time of warning Date Time of recovery Warning code Warning details Air conditioner communication error display Number of recipient registration Sending warning details Communication error system error and air conditioner warning Web Based Controller Service Manual Oper
16. ction manual 10 1 6 Communication error or some part of the air conditioner data cannot be obtained Cause 1 Air conditioner model is incorrect Action Confirm that the model of the setting file and the actual air conditioner match 10 2 Warning Display 10 2 1 Browser shows a Alarm code other than S10 S01 S02 S06 or S07 Cause 1 The warning is detected at the air conditioner Action 1 Check the inspection display on the remote controller or multi outdoor unit board 2 Follow the service guide of the air conditioner to identify the fault and check the parts and wiring 32 Web Based Controller Service Manual 10 2 2 Gateway Web Server communication error S10 is displayed Cause 1 The product is not turned on Gateway relay interface hub router Action Check that the RN LED light for the Gateway is on Also check for LED for POWER to the relay interface Turn on the power to each product Make sure that the power to Gateway and relay interface is 220V 240V Cause 2 LAN cable is connected to LAN2 of GW Server Action LAN2 is for maintenance use Connect to LAN3 Cause 3 Type of LAN cable is not appropriate Action Check the type of the LAN cable connected to each product Straight cable or crossover cable Cause 4 The LED for Gateway LAN connector is off Action LAN cable may be defective Replace the LAN cable Cause 5 IP address is incorrect The IP address for the Gateway Web Server i
17. ctions Then upload the file to the Master Server Web Server 10 3 5 Operation status is not consistent with that shown on the remote controller Cause 1 Address on the settings file and air conditioner address do not match Action Check for consistency of the address in the settings file and that set to the air conditioner The address set to the air conditioner can be checked from the remote controller Cause 2 TCC LINK connection is incorrect Action Check the configuration in the settings file and the wire connection of the air conditioner 10 3 6 Cannot log off Cause 1 No communication with Master Server Web Server Action Dialog box No response from server is displayed When the dialog box is closed the message This page cannot be displayed appears Check for communication with the Master Server Web Server See 10 1 3 10 3 7 Browser will not close Cause 1 No communication with Master Server Web Server Action It may take time for the browser to close Please wait until the browser closes Cause 2 PC operation failure Action 1 It may take time for the browser to close Please wait until the browser closes 2 If the browser does not close after waiting a while exit the browser from the task manager 10 3 8 Exception error occurred is displayed Cause 1 Master Server Web Server detected unexpected error Take the following actions in sequence untill the error display goes off Action
18. e is low it indicates the risk of disasters such as electricity leakage and electric shock on the client s premises Insulation check In case of performing circuit inspection while the circuit is connected to a power source if such condition is necessary use rubber gloves and other measures to prevent contact with the charged part Electric shock caution Otherwise one will risk electric shock from contacting the charged part gt Upon completion of repair ensure that there are no abnormalities Risks of fire electric shock or injury may be prevented by inspection Turn off the breaker before performing inspection Test run the system after repair and make sure that there are no abnormalities including smoke Risks of fire and electric shock may be prevented by inspection Check after repair Repair and reinstallation must be performed by qualified professional Repair and Reinstall Web Based Controller Service Manual PRODUCT OVERVIEW This product controls the air conditioning equipment the building centrally from the browser of a client PC connected to the network to which the Master Server or Web Server is connected Up to 2048 indoor units can be connected Two systems are available Master Server System and Web Server System The number of connected air conditioning products determines which system is to be used Master Server System A Gateway is needed if there are 257 or more indoor units T
19. er Gatewa Installation Method and Orientation Maintenance Space There are two installation methods for this server as Maintenance space is required for installation and shown below surface mount and wall mounts maintenance Rear Unit mm D o Maintenance Space E M Installation Space RVER EWAY Installation Space unit mm The values in the table are required for installation space in each direction Select an installation place that allows good air ventilation Right side gt 100 p 100 Left side 1 Location adjacent to wall permitted means that the unit can be installed close to the wall on that side 14 Web Based Controller BMS IFLSV3E TCS NET Relay Interface Installation Method and Orientation There are five installation methods for this relay interface as shown below surface mount and wall mounts 2 pL 2225 BMS IFWH4E2 BMS IFDD02E2 Ener Installation Method and Orientation There are five installation methods for this relay interface as shown below surface mount and wall mounts No good No good Cm ZS Monitoring Rela Service Manual Installation Space and Maintenance Space A side space for connecting through cable inlets and an upper space for maintenance must be reserved before installation The other sides can be adjacent to surrounding objects 100mm 100mm LA Interface Digital Input O
20. eration is valid Check if any changes were made from a remote controller or another browser 37 Web Based Controller Service Manual 10 4 5 Operation standby is displayed on remote controller and cannot turn on cooler or heater function Cause 1 Operation mode range selection is set Action Check if HEAT FAN or COOL DRY FAN is checked under the Operation Mode Restriction menu option 10 4 6 Energy level calculation output by the Monthly Report Creation Software is incorrect Cause 1 Operating information on the air conditioner is not obtained by the Master Server Web Server due to a communication error Action Check for detection of the communication error with air conditioner If there is a communication error see 10 2 3 Cause 2 Energy level is not correctly obtained by the Master Server Web Server Action 1 Check if there is any communication error with the electricity meter interface 2 Make sure that there is pulse input from the electricity meter to the electricity meter interface Cause 3 The room is more difficult to warm up or cool down compared to other rooms Action This proportional electricity distribution system calculates electricity level based on the performance necessary for air conditioning for each indoor unit Rooms that are difficult to warm up or cool down use more electricity than other rooms regardless of the same operation time 10 4 7 daily report data
21. he air conditioners are controlled by one Master Server and a maximum of eight Gateways Web Server System One Web Server controls the air conditioners if the number of indoor units is less than 257 NOTE The Web Server and Gateway are the same product BMS WB2561PWE In this document when BMS WB2561PWE is used with the Master Server System it is referred to as Gateway and when it is used in a Web Server System it is called Web Server What BMS WB2561PWE is called depends on the function of the product in each system 1 1 Main Functions Monitoring Controlling Air Conditioners Enables users to monitor the operating status setup status and error status of all their air conditioners to start and stop all theirs air conditioners and change the setup details of all their air conditioners The air conditioners are named and categorized in a hierarchy by each floor tenant area and air conditioning system When controlling the air conditioners they can be set in batch by each floor tenant or area or they can be set individually for each air conditioning system The air conditioners can be controlled by linking to the locking signals and the fire alarm signals Scheduled Operation for Air Conditioners Operation of all air conditioners can be scheduled Up to 10 setups can be programmed for each day and it is possible to prevent users from forgetting to switch off by setting a stop schedule During scheduled operation use
22. how to install the software and how to take data backups see the BackUp software Owner s manual Data restoration The user can restore backed up data to the Master Server or Web Server to restore the system For restoration procedures see the BackUp software Owner s manual 11 3 Creating Daily and Monthly Reports Use the Monthly Report Creation Software to calculate and report the amount of electricity used and cumulative operating time for each air conditioner For details see the Monthly Report Creation Software Owner s manual 11 4 Initialization Using the initialization tool allows the user to restore the factory default setting For details see the initialization tool Owner s manual 40 Web Based Controller Service Manual 11 5 Address Management Table Enter addresses product models floor and tenant names on the address management table in accordance with the decisions made in discussions with the client Use the Setting File Creation Software to create a settings file Indoor unit 256 or less IP Address Subnet Mask Default Gateway Indoor unit 257 or more I Paires Subnet Mask Default Gateway Gai o o o ew Gateways j Gate j Gateways EE Building Name Toshiba Building Air Ar Conditioner List List Address Information Display Name Outdoor unit Indoor Unit Line prend Group Group Floor Tenant Area Refuge ant
23. ioners and outdoor units Turn the power on Make sure that the power has a voltage of 220V 240V Cause 2 Terminator resistor RS 485 side pull up and pull down are not correctly set Action Set the RS 485 side SW5 and the TCC LINK side SW6 of the relay interface correctly oet the terminator resistor of the air conditioner side correctly Cause 3 Incorrect RS 485 polarity Action Check the terminal block of each relay interface and the wiring Make sure that the red and white wires and the black and green wires are paired Cause 4 The address and switch settings for the relay interface are incorrect Action Check if the addresses on the settings file and those of the relay interfaces match Make sure that SW2 of the relay interface is and SW3 is OFF Cause 5 Address on the settings file and air conditioner address do not match Action Check for consistency of the addresses The air conditioner address can be checked from the remote controller Cause 6 Wire is not connected to the TCC LINK terminal block of relay interface Cause 7 Wire is not connected to the TCC LINK terminal block of indoor units Cause 8 Relay connector between U1U2 and U3U4 terminals of the center equipment of a multi outdoor unit is not connected Cause 9 Wire connection of the relay interface and air conditioner is incorrect Action Check the connection state Cause 10 TCC LINK cable is disconnected Action Check the conduction of the
24. ir conditioner Start Stop the air conditioners from the client PC settings change and check that the air conditioners start stop check accordingly Air conditioner status Change settings from the remote controller and display check check that the status is correctly displayed on the client PC monitor screen 29 Web Based Controller Service Manual 9 3 Operation Settings The following items must be set for operation Ne wm Detais _ 1 Operation settings 1 Date Time setting For details see the Web Based Controller Instruction Manual 2 User account creation 3 Summer time setting 4 Alarm E mail setting 5 Master schedule and billing schedule settings 6 BackUp software setting For details see BackUp software installation manual 7 Data initialization See initialization tool Owner s manual Trial operation data is cleared before handing the product over to the customer 30 Web Based Controller Service Manual 10 TROUBLESHOOTING 10 1 Installation Troubleshooting 10 1 1 Cannot change IP address Cause 1 The Master Server Web Server is not turned on Action Make sure that the RN LED light on the Master Server Web Server is on Turn on power to the Master Server Web Server Check that the power has a voltage of 220V 240V Cause 2 PC is not connected to LAN2 Action Connect a PC to LAN2 Check that the LED of the LAN connecter is lit 10 1 2 Cannot upload setti
25. ircuit for the Gateway Web Server and the RS 485 reception circuit for the interface are defective 2 Check the RS 485 transmission circuit for Gateway Web Server Check for communication wave output between A and B of the RS 485 cable e f there is no communication wave output the RS 485 transmission circuit for the Gateway Web Server is defective Replace the Gateway Web Server 3 Check the RS 485 transmission circuit for relay interface Run Test mode 1 Restart with SW2 1 with the relay interface and check for communication wave output between RS 485 terminal block A and B of the relay interface If there is no communication wave output the RS 485 transmission circuit for relay interface is defective Replace the relay interface 33 Web Based Controller Service Manual Cause 13 Wiring length is too long or wire diameter is too small Action Replace with a communication cable with the specified length and diameter Cause 14 Superimposed noise found in communication cable Action Check the waveform between the RS 485 communication cable A and B Ifthere is noise superimposition identify the source of noise and remove it A synchroscope is needed for Cause 12 and 14 10 2 3 Air condition communication error S01 is displayed Cause 1 Product is not turned on Relay interface air conditioner multi outdoor unit Action Check that the POWER LED for the relay interface is on Check the power for air condit
26. itioning settings sheet in the settings file to see if the lock input name is correctly set 10 4 12 Frost protection setup status is not displayed on the screen Action When frost protection is set with the remote controller the setup status will be heat 18 on the client PC screen However frost protection control is actually working on the air conditioner There is no problem for the operation 39 Web Based Controller Service Manual 1 APPENDIX 11 1 Installing and Removing the CF Card Remove the metal plate cover The CF card slot is found on the front side of the unit Remove the two screws on the plate to show the slot Installation Insert the CF card in the CF card slot with its labeled surface facing up Make sure the CF card is pushed in completely Removal Insert your finger in the downside of the CF card slot and press the CF card upwards Pull out the CF card 11 2 Data Backup and Restoration Data on the Master Server or Web Server can be backed up using the BackUp software provided with the product Even in case of data destruction by restoring the backed up data to the server the system can be restored to the point of data backup A periodical data backup is recommended Data backup Data backups are performed on a PC that has the BackUp software installed The software program automatically backs up data to PC in accordance with the set time PC needs to be turned on For instructions on
27. ler Service Manual 7 3 Energy Monitoring Relay Interface BMS IFWH4E2 Connect power cables earth wires and signal wires to the specified terminals on the terminal block Secure each cable with a cable clamp SW1 SW2 SW4 SW7 Connect the earth wire to the earth terminal on the Power meter chassis Secure each cable with a cable clamp Power cable Web Server or Gateway Length of stripped Length of stripped Length of stripped power cable communication wire power meter wire 35 35 6 35 6 Insert the wire by pushing the When inserting two RS 485 lever with a screwdriver communication wires into a single Check that the wire is TI terminal for connection to another inserted securely interface crimp them using the attached pin terminal 23 Web Based Controller Service Manual 7 4 Digital Input Output Relay Interface BMS IFDD02E2 Connect power cables earth wires and signal wires to the specified terminals on the terminal block Secure each cable with a cable clamp Secure each cable with a cable clamp Power cable SW1 SW2 SW3 Es i SW4 SWT Connect the earth wire to the earth terminal on the r4 Digital input chassis r3 contacts 3 D Web Server or Gateway LOU BL 1 Digital output load 1 Length of stripped Length of stripped Length of stri
28. ngs file Cause 1 System is not in Maintenance mode Action Switch to Maintenance mode and try uploading the settings file Troubleshooting See Action 10 1 1 Cause 1 and 2 10 1 3 Logon screen is not displayed Cause 1 CF card is not inserted in the CF card slot Action Insert a CF card in the CF card slot Cause 2 The Master Server Web Server is not turned on Action Make sure that the RN LED light on the Master Server Web Server is on Turn on power to the Master Server Web Server Check that the power has a voltage of 220V 240V Cause 3 Hub and or router is not turned on Action Turn on the power to the hub and or router Cause 4 LAN cable is not connected Action Connect a LAN cable to LAN3 Make sure that the Master Server Web Server and the PC are connected by a LAN cable through a hub or other connecting products Cause 5 Incorrect URL entered in the browser software Action Check to see if the URL entered is http IP address for Master Server Web Server 8080 AirCon5 jsp logon jsp Cause 6 Proxy server is set to be used Action From the proxy server setting in the browser software add the IP address of the Master Server Web Server to the addresses that do not use the proxy server Cause 7 LAN cable is defective Action If the LED for the LAN connector does not turn on the LAN cable may be defective Replace the LAN cable and check again Cause 8 Master Server Web
29. nt PC specification Internet Explorer 6 0 or 7 0 Display 1 024 X 768 more Web Based Controller Service Manual 2 2 Master Server System In case of connecting 257 FCUs or more System diagram Relay I F TCC LINK BMS WBO1GTE L SMMS Master Server Ethernet BMS WB2561PWE Gateway RS 485 TCS Net Relay I F EZ TCS Net Relay I F BMS WB2561PWE Gateway Ss S RS 485 PC WINDOWS Local supply TCS Net Relay I F TCC LINK VF for O signal BMS FDDO2E2 p Ea Network Intranet connection through LAN port Enable to connector up to 2 048 FCUs System product configuration table Master Server System Product name Max Soest connectable units Indoor Unit TCC LINK integrated model Energy Monitoring Relay Interface Max 4 units per Gateway Digital Input Output Relay Interface BMS IFDDO2E2 Max 4 units per Gateway Central Remote Controller TCB SC642TLE BMS CM1280TLE Max 10 units per Gateway Windows XP Vista Client PC specification Internet Explorer 6 0 or 7 0 Display 1 024 X 768 more Web Based Controller Service Manual 2 3 Communication Specification TCC LINK Soraw oo m wire type Signal wire type
30. on the remote controller is prohibited Action Check on the browser if remote controller operation is set to prohibited If so and if you wish to cancel the prohibition change to permitted from the browser 10 4 3 Operation settings for operations such as start stop of air conditioners cannot be made from browser Returns to previous state after time Cause 1 Communication with air conditioner is at fault Action Check for detection of communication error with air conditioner If there is communication error see 10 2 3 Cause 2 The indoor unit is set as a sub unit Action Change the setting so that the main unit settings of the air conditioner and settings file match Cause 3 Operation setting for an operation beyond the set temperature range of the air conditioner or the operation mode range Action If set to a value out of the range of the set temperature range the set temperature will be the upper or lower limit of the set temperature range If set to a value out of the range of the operation mode range the system will not operate under the set operation mode The operation mode will stay at the operation mode before making the change 10 4 4 Set temperature is changed automatically Cause 1 Set temperature or a return back function is set by a scheduled operation Action Check the settings for scheduled operations Cause 2 Set temperature is changed from remote controller or another browser Action Last op
31. p resistor select SW5 N P P P P P Bit2 pull down resistor select Bit3 terminator resistor select 1 2 3 4 1 2 3 4 Bit4 terminator resistor select Resistor Set 2 o Im N O A TCC LINK terminator resistor select switch Note Bit 1 is not used i0ohm Open _ Reset switch LED1 Power indicator LED2 RS 485 communication status indicator LED3 TCC LINK Communication status indicator LED4 TCC LINK Communication error indicator LED5 Test indicator 25 Web Based Controller Service Manual 8 2 Energy Monitoring Relay Interface BMS IFWH4E2 The following settings are necessary to use Energy Monitoring Relay Interfaces Address setting SW1 Address set switch When two or more Energy Monitoring Relay Interfaces are used set a different address for each unit to avoid address duplication RS 485 terminator resistor RS 485 terminator resistor is set on the TCS NET relay interface Set SW8 as open on an energy setting monitoring relay interface Address set switch Operating mode set switch 0 usually Test switch all OFF usually Test switch Reset switch RS 485 terminator resistor select switch ON ON Note Bit 2 is not used Power indicator RS 485 communication status indicator Not used Test indicator Test indicator C C 1 L1 C L 1 L1 C L 1 L1 Co Co C Co COTON RS 485 26 Web Based Controller Service Manual 8 3 Digit
32. place with a 100 BASE hub Cause 2 The processing of the PC is slow Action When multiple applications are run at the same time the processing speed of the PC may slow down Close other applications and check again Cause 3 Browser related cause Action The browsers supported are Internet Explorer 6 0 and 7 0 If other browsers are used normal display is not guaranteed This system does not suport Internet Explorer 8 0 nor other browsers Please check with supported browsers Cause 4 Time consuming processing is being performed Action Performing operations listed on the following chart will cause display slowdown Get status of air conditioners 10 3 2 Returns to logon screen Cause 1 Another user performed a certain operation Action 1 Forced logoff on the Logon User List from the menu option 2 Changed to Maintenance mode 3 Changed the time Performing any of the above operations will cause the logon screen to be displayed Cause 2 No operation for more than one hour Action Because there is a session timeout time if no operation takes place for more than an hour the display returns to logon screen 10 3 3 Buttons are not displayed Troubleshooting See 10 3 1 Cause 1 3 35 Web Based Controller Service Manual 10 3 4 Floor tenant area and air conditioner names are not correctly displayed Cause 1 Data specified in the settings file is incorrect Action Check the settings file and make corre
33. pped digital power cable communication wire Input Output connector wire 35 35 6 35 6 H EP Insert the wire by pushing the When inserting two RS 485 lever with a screwdriver communication cables into a single Check that the wire is TI terminal for connection to another inserted securely interface crimp them using the attached pin terminal 24 Web Based Controller Service Manual 8 SETTING Configure the switch settings for each interface 8 1 TCS NET Relay Interface BMS IFLSV3E The following settings are necessary to use TCS NET Relay Interface Address setting SW1 TCS NET Relay Interface address set switch When two or more TCS NET Relay Interface are used set a different address for SW1 to avoid address duplication RS 485 terminator resistor SW5 RS 485 terminator resistor select switch setting Set Resistor set 120 ohm only when the relay interface address SW 1 and set open for other RS 485 pull up pull down relay interfaces resistor setting Set pull up resistor and pull down resistor as well Turn bit 1 2 and 3 of SW5 ON Relay interface address set switch SW1 1 8 Relay interface address O9E Notused Test switch 0 usually Test switch all OFF usually Test switch RS 485 terminator resistor select switch FG 260666 LED5 SW3 ON SW4 4 3 2 1 U2 A n N LED2 RS 485 LED1 B SW1 ON on Bit1 pull u
34. r supply Connect this appliance to the main power supply by a circuit breaker a switch with a contact separation of at least 3mm Make sure that the outlet is earthed B Ethernet Cable Connection Insert the Ethernet cable into the Ethernet port3 LAN3 NOTE Disconnecting the Ethernet cable e Remove the metal plate cover e Insert a pin into the cable separation hole of the Hyper Isolation Transformer HIT 100 e Remove the cable slowly Insert a pin into the hole and push the latch Pull out the cable 20 Web Based Controller Service Manual E Serial Port RS 485 Connection Confirm that the power supply for the server is shut off e RS 485 cable is connected to Serial port 1 COM1 of the Web Server Gateway as factory default Connection to the TCS NET Relay Interface e TxRx Connection Connect three wires of RS 485 wire red wire white wire wire from the terminal board RS 485 A of the TCS NET Relay Interface together with the closed end wire joint e TxRx Connection Connect three wires of RS 485 wire black wire green wire wire from the terminal board RS 485 B of the TCS NET Relay Interface together with the closed end wire joint REQUIREMENT Put the closed end wire joint into the piping or the wall Do not expose the closed end wire joint Web Server Gateway BMS WB2561PWE LANI LAN2 Closed end wire joint RS 485 cable H Red White e TCS NET Ho amp Relay Interfa
35. re 20 to 60 C 250 W x 71 6 H x 210 D mm Dimension 292 W including the fixing metal plate 65 11 BMS IFLSV3E TCS NET Relay Interface Power supply 220 240 VAC 50 60 Hz Operating 0 to 40 C 10 to 90 RH temperature humidity no condensation Storage temperature 20 to 60 C Dimensions 66 H x 170 W x 200 D mm BMS IFWH4E2 Energy Monitoring Relay Interface Power supply 220 240 V AC 50 60 Hz 0 to 40 C 10 to 90 RH humidity no condensation 50 m 1000 m sec Q 12 Web Based Controller Service Manual BMS IFDD02E2 Digital Input Output Relay Interface Power consumption 6 5 W 0 to 40 C 10 to 90 RH 66 H x 193 W x 246 D mm input Power supply 220 240 V AC 50 60 Hz OO OOO External power supply for Input Output DC 12 V 120 mA 13 Web Based Controller Service Manual 5 INSTALLATION 5 1 Installation Place REQUIREMENT Do not install the unit in any of the following places e Humid or wet place Dusty place Place exposed to direct sunlight Place where there is a TV set or radio within one meter Place exposed to rain outdoors under eaves etc Disconnect the appliance from the main power supply Connect this appliance to the main power supply by a circuit breaker or a switch with a contact separation of at least 3 mm Make sure that the outlet is earthed BMS WBO1GTE BMS WB2561PWE Master Server Web Serv
36. rs can set the Power status On Off Operation mode Temperature setup Remote control operation restricted allowed and Return back In the master schedule users can set weekly schedules and five types of special day schedules as well as monthly schedules for 12 months Distributing Power used by Air Conditioners It is possible to distribute the power to be used for each air conditioner In the billing schedule setup it is possible to monitor the operation time period and power distribution during both working hours and non working hours separately Note that power distribution requires the Energy Monitoring Relay Interface sold separately Warning List Displays all current warnings in a list Warning history is also displayed in a list Occurrence of an alarm is notified by E mail Summer Time Summer time can be set Web Based Controller Service Manual 2 SYSTEM CONFIGURATION 2 1 Web Server System In case of connecting 256 FCUs or less System diagram BMS WB2561PWE Web Server TCC LINK TCS Net Relay I F Ethernet RS 485 PC WINDOWS Local supply Network Intranet connection through LAN port System product confiquration table Web Server System Product name TCS NET Relay Interface Energy Monitoring Relay Interface Digital Input Output Relay Interface BMS IFDD02E2 Central Remote Controller TCB SC642TLE BMS CM1280TLE Clie
37. s incorrect Unicast destination of the Gateway Web Server is not the Master Server Web Server The IP address for the Gateway Web Server in the database is incorrect Action Check the IP address and configure the settings again See the Setting File Creation Software instruction manual Cause 6 Terminator resistor RS 485 side pull up and pull down are not correctly set Action Set the RS 485 side SW5 of the relay interface correctly Cause 7 RS 485 cable is not connected to COM1 of Gateway Web Server Cause 8 RS 485 cable is disconnected Action Check the connection state of the cable Cause 9 All polarities for RS 485 are incorrect Action Check the terminal block of each relay interface and the wiring Make sure that the red and white wires and the black and green wires are paired Cause 10 All address and switch settings for relay interfaces are incorrect Action Check if the addresses on the settings file and those of the relay interfaces match Make sure that SW2 of the relay interface is and SW3 is OFF Cause 11 Web Server has not been changed to Gateway Action Change Web Server to Gateway Follow the instructions in the Setting File Creation Software instruction manual Cause 12 The RS 485 transmission circuit of the Gateway Web Server or the interfaces does not work properly Action 1 Check for blinking of LED Green for RS 485 of relay interface e f not blinking the RS 485 transmission c
38. terminator resistor is set on CAUTION The SW1 setting is read TCS NET Relay Interface side Bit 1 and when the power is turned on Push the 2 of SW8 should be OFF reset switch SW7 after changing the Input contact 1 address Input contact 2 Input contact 3 Set the Digital Input Output Relay ADDRESS Input contact 4 Interface address with SW1 Assign 1 Input contact 5 to 4 to each address to avoid Input contact 6 duplication You can set the Digital amp Input contact 7 Input Output Relay Interface address 3 Input contact 8 independently from the TCS NET 5 Relay Interface address or the Energy Monitoring Relay Interface address Web Based Controller Service Manual PRODUCT CONNECTION DIAGRAM 7 1 Master Server Web Server Gateway Master Server Web Server Gateway AC inlet AC inlet Power supply 220V 240VAC Power supply COM1 LAN3 220V 240VAC C rC TCS NET Relay Interface Masters Energy Monitoring Relay aster server Interface or Client PC Digital Input Output Relay or HUB Interface Power Cable Connection REQUIREMENT Power cable is not supplied for the Server Insert a three core power cord applicable to the standard of the country you use Be sure to connect the earth line of the power cable securely Insert an AC power cable into the AC inlet Connect the power cord plug to an outlet 220 V 240 V AC REQUIREMENT Disconnect the appliance from the main powe
39. ttings file using Setting File Creation Software In case of using a warning email preparation of email account password address etc for SMTP server Product installation Install the Web Server Master Server Gateway and See Installation of this document interfaces For details refer to the installation manual of each product Connect the power cable ground wire signal wires See Product Connection diagram of this Product Set the addresses of each product configuration interfaces according to the address management 2 TCS NET Relay See Setting of this document Interface Set the RS 485 terminator resistor and For details refer to the installation manual of each product the pull up pull down resistor 3 Energy Monitoring Address setting Relay Interface 4 Digital Input Output Address setting Relay Interface Uploading of settings 1 Upload the settings file When using the Web Server System Upload the settings file to the Web Server For details see the instruction manual for the Setting File Creation Software file and IP addresses When using the Master Server System Upload the settings file to the Master Server 2 After making the changes reboot the Server and Gateway Configuration of Configure the network settings and browser settings For details see the Web Based Controller client PC for the client PC Installation Manual 3 and other necessary
40. ulk the 3 cables gt i E v ff using a closed end 5 o B wire joint D L o 5 Red Black 5 N ee E 5 of GE White Green z eg Ge O6 5 ro rs Connect the shield wire of RS 485 A cable to the terminal block only when 8 the 5 relay interface address 65 5 SW 1 5 CAUTION RS 485 signals A and B gt 3 have polarity Be careful when 52 56 s c 6s o CE connecting the RS 485 wires o o 85 5 eg c 8 RS 485 terminator resistor is set by Set the TCS NET relay interface of address setting switch Power meter 1 Relay Interface SW1 1 only Set pull up resistor and p dd ith SW1 i i ower meter 2 address wit I pull down resistor as well Turn bit 1 2 Assian 1 to 8t h ower meter 3 gn 3 of SW5 ON i Power meter 4 address to avoid E duplication Power meter 5 mE CAUTION The SW1 Set the Energy Monitoring Relay C Power meter 6 setting is Interface address with SW1 Assign 1 C Power meter 7 the power is turned to 4 to each address to avoid 2 C E Power meter 8 on Push the reset duplication You can set the Energy o switch SW7 after Monitoring Relay Interface address changing the independently from the TCS NET Rey address Relay Interface address or the Digital MONITORING Input Output Relay Interface address INTERFACE RS 485
41. utput Relay Interface Installation Space and Maintenance Space side space for connecting through cable inlets and an upper space for maintenance must be reserved before installation The other sides can be adjacent to surrounding objects 15 Web Based Controller Service Manual 5 2 Cables to Use Use the following cables BMS IFLSV3E For TCC LINK 2 core shield wires Length 2 00 2000m max total length including air conditioner area For RS 485 2 core shield wires 1 25 mm 500m max total length Length For power H07 RN F or 245IEC66 BMS IFWH4E2 For RS 485 2 core shield wires 1 25 mm 500m max total length Length For connection to power meter 2 core wire 0 3mm 100m max For power H07 RN F or 245IEC66 BMS IFDDO2E2 For RS 485 2 core wire 0 3mm 100m max 1 25 mm 500m max total length Length Length For digital Input Output connection 2 core wire 0 3mm 100m max D 16 Web Based Controller Service Manual 6 SYSTEM CONNECTION DIAGRAM 6 1 Web Server System In case of connecting 256 FCUs or less Client P C HUB Insert the Ethernet cable into the Ethernet port3 LAN3 Web Server BMS WB2561PWE COM1 LANI LAN2 gt amp Oa Connect the supplied RS 485 cable to the serial port COM1 Power supply Connect each shield wire of the 2 cables Red White Black Green B 1 Outdoor Outdoor unit unit P U
42. viduals in the vicinity may be exposed to a risk of death or serious injury if operation is not performed correctly Indicates that the repair engineer and other third party individuals in the vicinity may be CAUTION exposed to a risk of injury or that property damage may result if operation is not performed correctly or from failure of product after operation Property damage means expanded damages to assets furniture livestock and or pets explanation of symbols Symbol Explanation Indicates prohibited activity Specific prohibited actions are described in statements near the symbol Indicates enforced action Specific enforced actions are described in statements near the symbol Indicates caution includes danger alert and warning Specific content of caution is indicated in a picture or statement near the symbol N DANGER Turn off breaker before performing work Otherwise one may receive electric shock from the high voltage electricity resulting in death or injury Turn off breaker Do not turn on the breaker when the cover of the unit is removed Otherwise one may receive electric shock from the high voltage electricity resulting in death or injury Prohibition N WARNING Before fault diagnosis or beginning repair work make sure that the ground wire is connected to the ground terminal of the unit If not ground leakage may result in electric shock hazard Check for ground wire
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