Service Manual Luca XL
Contents
1. 3 2 Safety Personnel qualifications Only service technicians that are trained and authorised by Handicare BV are allowed to do maintenance and repairs to the wheelchair Temporary employees and persons in training are only allowed to do the maintenance and repairs to the wheelchair if they work under the supervision of an authorised service technician Cautions and warning statements Safety information e Safety information is indicated with the warning symbol Wherever possible safety information is provided in the relevant chapter Functionality e After repairing reprogramming or replacing parts always check the functionality of the entire wheelchair Pay special attention to safety features such as slowdown driving or drive inhibits when seat lift and tilt are both used Temperature e Avoid physical contact with the wheelchair s motors at all times Physical contact can cause burns Motors are continuously in motion during use and can reach high temperatures After use the motors cool down slowly e Ifthe wheelchair is not in use make sure that it is not exposed to direct sunlight for lengthy periods of time Some parts of wheelchair such as the seat the back and the armrest can become hot if they have been exposed to full sunlight for too long This may cause burns or allergic reactions to the skin Programming e Programming should only be conducted by healthcare professionals with in depth knowledge of wheelch2. Q YOU Q Service Manual Luca XL V2 0 from Jan 1st 2015 Copyright C 2015 Handicare BV All rights reserved The information provided may not be reproduced and or published in any form or by any other means whatsoever electronically or mechanically without the prior written authorization of Handicare BV The information provided is based on general data about the constructions known at the time of the publication of this manual Handicare BV strives to continuous product improvement and reserves the right to changes and modifications The information provided is valid for the product in its standard version Handicare BV cannot be held liable for possible damage resulting from specifications of the product deviating from the standard configuration The available information has been prepared with all possible care but Handicare BV cannot be held liable for possible errors in the information or the consequences thereof Handicare BV accepts no liability for loss resulting from work that is executed by third parties The names trade names etc used by Handicare BV may not according to the legislation concerning the protection of trade names be considered as being available YOU Q Table of contents Table of contents Copyright We INMOGUCUIONN cx sccegs reli dec esses isc nttileees esta adh a da haven learns tite dndsad dite a a ae 4 1 1 Scope of this manual ooo ccc cccecescscscecescscssscsssscesseste
3. 1 Set the seat in the maximum tilted position for easy access 2 See section 5 1 Procedure 1 Make sure that the seat is kept in the tilted position For instance by placing a support 2 Remove the seat cushion for easy access 3 Disconnect the actuator cable 4 Remove the screws A washers B and nuts C at both ends of the actuator D 5 WARNING Make sure that the tilted seat is supported safely Remove the old actuator 6 Put the new actuator into the tilt mechanism 7 Connect the actuator cable 8 Make sure that the actuator cable can follow the movement of the mechanism but that the cable does not get jammed by the mechanism 9 Check the functionality of the actuator Service manual Luca XL 23 Maintenance on the control system YOU Q 6 Maintenance on the control system 6 1 Replace the remote control R Net The driving program of the R Net controller systems is stored in the power module Replacing the remote control can therefore be done without any programming 1 Replace the remote control 6 2 Replace the power module R Net The driving program of the R Net controller systems is stored in the power module 1 Make a backup of the driving program from the power module Use a laptop and programming software for this step 2 Replace the power module 3 Load the backup of the driving program in to the new power module 4 Check all functionality of the wheelchair
4. Remove screw B and bearing holder C e Use an allen key size 7 e The screw is secured with locking glue Remove the screw E to loosen the rubber suspension F from the motor arm Hold the motor arm D in position and carefully slide it outward Take the motor cable out of the carrier YOU Q A number of parts are now accessible for repairs See the applicable procedure for further instructions Replace a rubber suspension Preparation See section 5 2 1 Procedure 1 2 3 Remove the old rubber suspensions A from the carrier frame Put the new rubber suspensions on the carrier frame Install the motor arm on the wheelchair See section 5 2 5 Service manual Luca XL YOU Q 5 2 3 5 2 4 Replace the carbon brushes Preparation See section Procedure i 2 3 4 5 6 Remove the cap A Remove the old carbon brush B Gently blow some air through the hole to remove any dust Put the new carbon brush in the motor Put the cap on the motor Repeat steps 1 through 5 for all the carbon brushes on the motor Mount the motor arm on the wheelchair See section Replace a drive motor Preparation See section 5 1 Procedure 1 2 3 4 Remove cap A Unfold the washer C Remove screw B Remove the drive wheel D from the motor axle Make sure that you do not loose the key H Remove the mudguard F for easy
5. Remove the old castor fork D from the carrier frame 5 Install the new castor fork on the carrier frame Use some Loctite 648 to secure the screw B Replace a castor fork at the rear bridge Preparation See section 5 7 Procedure 1 Lift the wheelchair until the wheels are free from the floor e Use a lifting platform 2 Remove cap A 3 Remove screw B and bearing holder C e Use an allen key size 7 e The screw is secured 4 Remove the old castor fork D from the carrier frame 5 Install the new castor fork on the carrier frame Use some Loctite 648 to secure the screw B Service manual Luca XL YOU Q Maintenance tasks amp adjustments 5 2 11 5 2 12 Replace the batteries Preparation See section 5 1 Procedure Loosen the battery straps A Disconnect the power cables C Remove the old batteries B Put the new batteries in the carrier Connect the power cables TEON gt WARNING See the cables and module schemes in section 8 6 Tighten the battery straps and make sure that the power cables are properly placed underneath the battery straps A Replace main fuses WARNING Make sure that the battery straps are tight Preparation See section 5 7 Procedure 1 Remove the caps B and the old fuses A 2 Put the new fuses in the fuse holders and put the caps on the fuse holders
6. rain covers and other covers apron winter cover immobilisation waistcoats cross straps sitters pants and other similar accessories e tyres f damage to breakable materials such as lamps and other parts qualifying as vulnerable Depending on the other specifications of the Product this list may be extended on the basis of a list possibly attached to these terms and conditions Schedule 1 In the event that a User lodges a claim under a warranty with a Customer or that a Customer lodges such claim Handicare BV shall be notified immediately If Handicare BV has determined a claim under the warranty to be justified the costs of transport to Handicare BV will be borne by the Customer the costs of transport to the Customer will be borne by Handicare BV Liability 1 Subject to the following provisions Handicare BV only assumes liability for damage arising out of death or bodily injury due to a defect in the Product for which Handicare BV is liable and for damage to another good owned by the User of the Product in a private capacity provided that such damage is the direct result of a defect in the Product Handicare BV shall indemnify for damage as referred to in article 1 up to the sum covered by its statutory liability insurance taken out with its insurance company Handicare BV shall not assume any other or additional liability than the liability set out in article 1 In particular Handicare BV shall not assume any liabi
7. 21 Service manual Luca XL Maintenance tasks amp adjustments 5 3 Legrests 5 3 1 Replace the actuator of a powered legrest Preparation 1 Lift the legrest out of the wheelchair Procedure 1 2 aa Remove the tie wraps and disconnect the actuator cable from the legrest Remove the screws A and C and the tube B Remove the old actuator D from the legrest Put the new actuator in the legrest Connect the actuator cable to the legrest Put the connector cable into the groove of the legrest and fasten the connector cable with tie wraps Make sure that you leave enough free cable length to let the actuator reach its full length Check the functionality of the actuator 5 3 2 Replace the motor of the backrest recline Preparation See section 5 1 Procedure 1 2 3 22 Remove the seat cushion for easy access Disconnect the motor cable Remove the old motor D from the backrest by removing screws A the washers B and mugs C Put the new motor in the backrest Fasten the screws A the washers B and mugs C Connect the motor cable Make sure that the motor cable is properly arranged Use tie wraps Put the seat cushion in the wheelchair Check the functionality of the actuator Service manual Luca XL YOU Q YOU Q 5 4 5 4 1 Maintenance tasks amp adjustments Seating system Replace the tilt actuator Preparation
8. 24 Service manual Luca XL YOU Q Troubleshooting 7 Troubleshooting This chapter contains table with troubleshooting information One table shows the troubleshooting for the wheelchair in general the other tables show information about troubleshooting for the available controls systems NOTICE If the problem is not solved with the help of the solutions in the tables contact your dealer distributor or the Service Department of Handicare BV Service manual Luca XL 25 Troubleshooting YOU Q 7 1 General diagnostics and faultfinding Problem Wheelchair does not switch Buscables not connected Check buscable on connections of the joystick module to the power module can also be through the actuator module Pins in connectors are Check connectors for loose loose or damaged or damaged pins If damaged replace cable Buscable defect Check all bus cables for damage Bypass each buscable with new one to check functionallity Fuse defect Thermal trip Check fuses and replace if needed Battery connections are Check battery connections loose and restore if needed Battery voltage too low Measure battery voltage and charge batteries Battery defect Measure battery voltage Voltage below 10 V can indicate that one battery is defect Replace batteries Remote control or button Check by replacing with defect new one Power Module defect Check by replacing with new one Wheelchair continuously Speed limit d
9. access Remove the old drive motor D The screws A rings B and nuts C can be discarded Install the new motor Use the screws and nuts that are enclosed with the new motor Install the mudguard Install the drive wheel a Put some grease on the axle to prevent fretting b Mount the drive wheel on the axle c Make sure to lock the nut by folding the washer Make sure that the drive wheel does not interfere with the motor Service manual Luca XL Maintenance tasks amp adjustments 17 Maintenance tasks amp adjustments YOU Q 5 2 5 5 2 6 18 11 Install the motor arm on the wheelchair See section 5 2 5 Install a motor arm Preparation Make sure that the rubber suspension is installed on the carrier Procedure 1 Put the motor cable through the carrier Do not connect it yet 2 Hold the motor arm D and carefully slide it inward on the carrier e Make sure that the rubber suspension F fits into the gap on the motor arm 3 Fasten screw E to secure the rubber suspension 4 Fasten the motor arm to the carrier frame Use some Loctite 648 to secure the screw B 5 Connect the motor cable to the interconnection of the power module Replace a drive wheel Preparation See section 5 7 Procedure 1 Lift the wheelchair until the wheels are free from the floor e Use a lifting platform Remove cap A Unfold the wash
10. DOOR OUTDOOR e 21400520 D g E GEBRUIKSGEBIED BINNEN BUITEN e _ 5 Soy P GEBRAUCHSGEBIET INNERHALB AUSSERHALB e C 5 6 R z MAX LOAD MAXBELASTB ZUL GESAMTGEW 160 KG E I gt nF A Model D Usage area B Year of manufacture E Maximum load in kg C Identification number Service manual Luca XL 5 Warranty and Liability YOU Q 2 Warranty and Liability In the following warranty and liabilty stipulations the following terms are used e Product the electric wheelchair manufactured Handicare BV e User the person who actually uses the product e Customer the person who obtains the product from Handicare BV e Dealer the person company who supplies the product from Handicare BV to the customer 6 Service manual Luca XL YOU Q Warranty and Liability 2 1 Warranty 1 Save in so far as the following provisions stipulate otherwise Handicare BV warrants to the Customer or user of the Product that the Product is sound and fit for the purpose for which the Product is intended to be used as set forth in the user s manual of the Product Handicare BV furthermore warrants the quality of the material used to manufacture the Product as well as the quality of the manufacturing process Handicare BV shall replace parts of the Product which are defective due to faulty materials or manufacturing defects on free of cost basis provided that such defects arise within one 1 year after the date of delivery
11. If needed replace brushes or motor Check for misalignment of tyres If misaligned reduce tyre pressure to 1 bar drive for several minutes at moderate speed and increase pressure again to advised value Misalignment can be reduced this way If not sufficient replace wheel Check programming and make corrections if needed Contact manufacturer for correct settings Check cables and replace if needed Actuator has a short circuit that becomes active when the actuator is operated Replace actuator Check program to see what actuator inhibit is present Check if inhibit signal is functioning correctly example with lift and tilt to maximum recline will no longer move backwards Try actuators on different output channel to check what output channel has a fault Check programming and make corrections if needed Contact manufacturer for correct settings Check programming and too short or actuator speed make corrections if needed is too low Actuator is internally not functioning properly Service manual Luca XL Contact manufacturer for correct settings Check actuator temperature after operation and or check for excessive noise when operated Replace actuator 29 Troubleshooting pone ome 30 Seating actuator moves in wrong direction after replacement Lighting does not function Lighting settings not correctly set in program Wheelchair moves turns very slowly and s
12. age or other calamities the User or the Customer must contact Handicare BV as soon as possible and provide the most extensive information possible if they wish to retain their rights under the warranty set out above The possibility to lodge a claim under the above warranties shall lapse upon expiry of a period of twenty 20 days after the damage or calamity occasioning the claim arose The replacement of a part or the repair or reconditioning of the Product during a warranty period shall not extend the warranty period Any repair to or reconditioning of the Product not authorised or performed by and or on the instructions of Handicare BV shall not be covered by the scope of this warranty If a Service manual Luca XL 7 Warranty and Liability YOU Q 2 2 User has authorised or performed and or instructed the repair or reconditioning of a Product the Customer shall save Handicare BV harmless from and against any claims by third parties following in the widest sense from such repair or reconditioning In consideration of the matters considered in the preceding paragraphs of this article 9 the following parts subject to wear and tear or breakage risk shall in any event be excluded from the scope of free repair replacement unless the breakage and or wear and tear has been caused by faulty materials and or manufacturing defects a foot plates and or foot rests b carbon brushes c upholstery of the seat d frame covers
13. air control systems Incorrect programming could result in an unsafe set up of the wheelchair for a user Handicare BV accepts no responsibility for losses of any kind if the programming of the control system is altered without authorization of Handicare BV Seat adjustment factory settings Handicare BV will deliver a wheelchair with default factory settings These settings depend on the options ordered with the wheelchair When a configuration is ordered that causes interference Handicare BV applies modified settings Moving parts Contact with moving parts of the wheelchair should be avoided Contact with moving parts can result in serious physical injury or damage to the wheelchair Pay attention to the following parts e Wheels drive and castor e Electric tilt in space adjustment e Electric back adjustment e Electric legrest Electromagnetic radiation The standard version of the electric wheelchair has been tested on the applicable requirements with respect to electromagnetic radiation EMC requirements In spite of these tests Service manual Luca XL 9 Safety 3 3 10 YOU Q e it cannot be excluded that electromagnetic radiation can have influence on the wheelchair For example e mobile telephony e large scale medical apparatus e other sources of electromagnetic radiation e it cannot be excluded that the wheelchair can interfere with electromagnetic fields For example e shop doors e burglar
14. alarm systems in shops e garage door openers In the unlikely event that such problems occur contact your supplier immediately Pictograms on the wheelchair AB C F 98 TYPE TYPE TYP You B oan ma m eg USAGE INDOORIOUTDOOR e 91400820 M ovrr BEBEN ccorascrsccocr nnermusnussenase CE 8 MAX LOAD MAXBELAST ZUL GESAMTGEW 160 KG e E E A check manual before using E Freewheel switch B Danger of crushing Do not put the freewheel switch in Be careful when swinging the controller Push mode on a slope aside to avoid getting anything F Trap danger crushed Danger of getting fingers jammed C Battery charging connection G Identification plate D Attachment point of the tie down system for transportation on a vehicle Service manual Luca XL YOU Q Maintenance schedule amp tooling 4 Maintenance schedule amp tooling 4 1 Overview of scheduled maintenance tasks No Spares NOTICE The wheelchair must be checked regularly by an authorized service technician Batteries Batteries Charging o Daily bythe user by Daily bythe user user Tyres Check pressure and inflate Weekly by the user if necessary Wheelchair and upholstery and Wheelchair and upholstery Clean Clean Weekly by the user by Weekly bythe user user Electrical system Inspection Twice a year every 6 months Batteries Inspection Twice a year every 6 months Drive Insp
15. are BV harmless from and against any claims by Users or other third parties for defects resulting due to improper or careless use of the Product or the battery forming part thereof This includes damage resulting due to the leakage of battery acid when performing maintenance to wet batteries The warranties as explained in the preceding provisions shall in any event cease to be effective if a the Product maintenance guidelines drawn up by Handicare BV have been observed not at all or to an insufficient extent b repair replacement of parts results from neglecting damaging or overburdening the Product or using the Product for purposes other than its intended purpose c parts of the Product have been replaced by parts not of the same origin as those used by Handicare BV and or parts of the Product have been replaced without authorisation by Handicare BV The warranties as set forth in articles 1 up to and including article 3 above shall become null and void if the Product is reused by a new User within the warranty period and that reuse necessitated modifications of whatever kind to the Product which modifications were not authorised or performed by and or on the instructions of Handicare BV The above warranty shall also become null and void if through the agency of the Customer in instances other than those mentioned in article 4 our Products have been altered in such way as to cause our Products to malfunction In the event of dam
16. attery power if the wheelchair has to be repaired because of a fault condition Remove the main fuse s while the wheelchair is unattended Service and technical support For information about settings maintenance and repair works please contact you supplier Make sure you have the following information at hand e Type e Identification number e Year of manufacture This information is printed on the identification plate of the wheelchair How to order spare parts For spare parts please use the Spare part manual to see what part numbers you need When you order spare parts please specify e Identification number Part number amount of parts you need e description in the relevant language e dimensions if applicable Please use e mail or fax to send your orders to your supplier Remarks e Parts that do not have a position number cannot be ordered separately Such parts belong to an assembly that must be ordered and replaced as one piece e Boxed position numbers refer to the relevant separate drawing Disposal Always handle waste materials according to the local regulations Contact information Handicare BV Handicare BV Vossenbeemd 104 5705 CL Helmond The Netherlands T 31 0 492 59 38 88 F 31 0 492 53 79 31 www handicare com info handicare com Product identification o TYPE TYPE TYP You Q Luca Qlassj Il Hil ll wu YEAR JAAR JAHR 2015 4328 Sse eal g 5 z USAGE IN
17. cables and the connections to the control system If this does not solve the error the power module may be defect The control system detects that this motor has become disconnected e Check the motor cables and the connections to the control system If this does not solve the error the power module may be defect Service manual Luca XL YOU Q Troubleshooting Trip Text Trip Description code M2 Motor Error 3C00 The control system detects that this motor has become disconnected e Check the motor cables and the connections to the control system If this does not solve the error the power module may be defect Inhibit Active 1E01 1E09 1E0A One of the inhibit input is active and in a latched state The active inhibit is indicated by the last 2 digits of the trip code e Turn the power off and on This will drop out of the Latched Mode which might clear the trip e Check all cables and switches that are connected to the active inhibit If this does not solve the error the ISM may be defect Joystick Calibration The Calibration of the joystick has not been Error successful Enter OBP and re try to calibrate If this does not solve the error the joystick module may be defect PM Memory Error This is a specific error for the Power Module e Check all cables and connections e Re program the control system Use the R Net PC programmer to program the most current specific program for wheelc
18. ceessssessesssssssseseessssteteecssseatesssesssteteseststets 4 1 2 Reference documentation o cocccccccccccceccscesescescscessssessscessssestsccsssecsssscaseecssessstasatersatessstessitestatess 4 1 3 Symbols used in this manual ooo ccccececsesssecsceeecsescscscsescscscscscseacscscscscsescscscscecseacsescssecieeceees 4 1 4 Guidelines and useful information for maintenance ooo ee cceeeeteveceseseeesteeeseseetseens 4 1 5 Product identificato M isenesest e a AEE a Er Ei E a A 5 2 Warranty and Liability 000 ces cece ccecesceeseceereceerecaeecsesecaesecaesecsesacsesseeesaeeeeseeeenens 6 Ms ETE e A A A EEE E EES AE E E PETE E E eas 7 22 BADIIY aanne a a ded E A eee ed E 8 EEST 11 h ARTE AE EE E A A A eee 9 3 1 Personnel qualifications oo ccc cccccccscescscscscesescsssessescecsesessescsescssescssseesescessesesecesseseeneesesseees 9 3 2 Cautions and warning statements ooo cccccccccccesescssscesescscssscesescstsestescesstetescesscssesessssseeteseesseets 9 3 3 Pictograms on the wheelchair oo cece cscs cccccscscscscscececsssssvsvsvsssvsssssvesesssssssssssssssesescecstseseaseees 10 4 Maintenance schedule amp tooling ooo ccc cscs cssessscssseessecessssesssessseessseassseesseeasseessseesseees 11 4 1 Overview of scheduled maintenance tasks oo eccccececescscscesesessscetesescseseeeesescssssesesssesteeeess 11 A2 Mechanical tools i c cc eetesier a sthety hese a a eee 12 4 3 Electronical tools 5 i ccccesiecd tin ee Wales 0d a gies lied
19. de 1505 1506 3B00 YOU Q Soo ee The most common cause of this error is when the joystick is not in the center position when the control system is switched on The Joystick displaced screen is shown for 5 seconds If the joystick is not released within this time the system reports an error e Make sure that the joystick is in the center position and re try to switch on the system If the error is still present the joystick or the joystick module may need to be replaced The control system detects that the battery voltage is below 16V e Check the condition of the batteries and check the connections to the control system If this does not solve the error the power module may be defect The control system detects that the battery voltage is above 35 V Most common reasons for this are overcharging of the batteries or bad connections between the batteries and the control system e Check the condition of the batteries and check the connections to the control system If this does not solve the error the power module may be defect The control system detects a problem in the solenoid brakes of the M1 motor or the connection to them e Check the solenoid brakes cables and the connections to the control system If this does not solve the error the power module may be defect The control system detects a problem in the solenoid brakes of the M2 motor or the connection to them e Check the solenoid brakes
20. ection Twice a year every 6 months Mechanical parts Mechanical parts Inspection Yeay Tyres Tyres Check condition and profile condition and Check condition and profile Yeay Fasteners and bolts Check condition and Yearly tighten if necessary Wheelchair Check overall functionality overall Check overall functionality Yeay Service manual Luca XL 11 Maintenance schedule amp tooling 4 2 12 Mechanical tools YOU Q The following tools and general supplies are needed to do the maintenance as described in this manual Description Screwdriver Screwdriver Rubber mallet Pair of wire cutters Circlip pliers Waterpump pliers Open ended spanner Ring spanner Torque wrench up to 60 Nm with sockets Allen keys Loctite 270 Loctite 648 Tie wraps n a not applicable Phillips head ee Service manual Luca XL YOU Q Maintenance schedule amp tooling 4 3 Electronical tools The following tools and general supplies are needed to do the maintenance as described in this manual 00355 0440 Dynamic Hand Held Programmer DX HHP GDW 1003236 Dynamic Wizard USB set OEM DWIZ KIT DWD OEM U 6000668 Dynamic Wizard USB set dealer DWIZ KIT DWD DLR U 9003295 PGDT R Net programmer OEM D50611 6000614 GDT VR2 PC Programmer B set D50145 Universal meter voltage and resistance 4 4 Torque table Use the general torques as indicated in the table below unless spec
21. eee Neds ya eels 13 Ae THOUS TAO acres clas segs cerned ass estes A A eat eee caves 13 5 Maintenance tasks amp adjustments oo cece ces ceceececeececeeceeescasescsececescsessesesscseecseeeeseeeenees 14 5 1 General preparations for maintenance ooo cece cece cecececeecececececevscscesescstacesestevecsseeeevees 14 52 CANO ess et acc A ace A a oP ohare nc a ad eta e 2 Oa res es 16 5 2 1 DiSASSEMbIE MOTOS APM ooo eeccccceccesssessseesseesateeseseesssessaseacsssesasasscesssteaseecasseeateeees 16 5 2 2 Replace a rubber SUSPENSION ooo eeccececcecessecessescssescssescsceecsseesssessstessatessenesssneseenens 16 5 2 3 Replace the Carbon brushes ooo ce ceceeeccccescesesceescescscescecescseescsteseasestatesesseseneseetess 17 5 2 4 Replace a drive motor ooo cecccescscescecescecescecesceecscsecscesvsceusaeeevaseetacestanestareseseseesess 17 5 2 5 Installa MOOK arm cece ccc cceceecscscscscescsssessscassesssevasssscesscssseesescasseseeseatsnseeteass 18 5 2 6 Replace a drive Wheel ooo cc ccccccccsssseseccesecseseesesecseseessseesesecssseesssecseceesecsessesereeaes 18 5 2 7 Replace the castor wheel on the frontside ooo ccccccecesescsccesesestsestesestsesetenss 19 5 2 8 Replace a castor wheel on the rear bridge ooo eee ccccceecsceececesteceevecseveseeveseeeees 19 5 2 9 Replace a castor fork at the frontside ooo ccc ccececeecsceceeesesceceeeseseseseeseseseseesees 20 5 2 10 Replace a castor fork at the rear bridge ooo lee cece cee cece ceceerece
22. eems to be lacking power Wheelchair moves very rapidly and jerky Seating mechanism is moving poorly or with extreme friction Wiring connections possibly twisted in cable or motor Cabling not correctly connected Load compensation too low incorrect setting Too much load on front castors RWD Load compensation is too high Service manual Luca XL YOU Q Check mechanisme on loose bolts cracked or bent parts Replace parts or modules Change actuator direction in driving program or replace cable or part Check cabling See wiring diagrams for correct connections Check programming and make corrections if needed Modify load compensation in driving program Check with manufacturer for correct settings Modify seating setup to have better weight distribution Modify load compensation in driving program Check with manufacturer for correct settings YOU Q Troubleshooting 7 2 Diagnostics and troubleshooting for R Net controls A WARNING Remove both fuses from the batteries before you change any cables fuses and or modules This way the power is disconnected from the wheelchair NOTICE For more detailed information about R Net Controllers specific manuals can be downloaded from the website www pgdt com Service manual Luca XL 31 Troubleshooting OU ae Joystick error Low Battery High Battery M1 Brake Error M2 Brake Error M1 Motor Error 32 Trip co
23. er C Remove screw B Remove the old drive wheel D from the motor axle Make sure that you do not loose the key E 6 Install the new drive wheel 7 Make sure that the drive wheel does not interfere with the motor ak wN Service manual Luca XL YOU Q 5 2 7 5 2 8 Maintenance tasks amp adjustments Replace the castor wheel on the frontside Preparation See section 5 7 Procedure 1 Lift the wheelchair until the wheels are free from the floor e Use a lifting platform 2 Remove screw washer and nut A 3 Take out the old castor wheel B from the castor fork C 4 Install the new castor wheel e Use a new lock nut Replace a castor wheel on the rear bridge Preparation See section 5 7 Procedure 1 Lift the wheelchair until the wheels are free from the floor e Use a lifting platform 2 Remove the screws A 3 Take out the old castor wheels B from the castor fork C 4 Install the new castor wheels e Use a new lock nut Service manual Luca XL 19 Maintenance tasks amp adjustments 5 2 9 5 2 10 20 Replace a castor fork at the frontside Preparation See section 5 1 Procedure YOU Q 1 Lift the wheelchair until the wheels are free from the floor e Use a lifting platform 2 Remove cap A 3 Remove screw B and bearing holder C e Use an allen key size 7 e The screw is secured 4
24. erecsereeereeeeaes 20 5 2 11 Replace the batteries oii cece ccceceececscecescesscaceseessvacesesvesseeseevevstaseeeevevesseess 21 5 2 12 Replace main fUSOS ooo cccccssscssssessecessccesseeessecesecaeseeaeseesaseessseesseeesseeesseeesseneneeaes 21 o Logo fe RR ve Pe eee 22 5 3 1 Replace the actuator of a powered leQrest o oo cece eccceceseseeccseesesesesseseseseeteees 22 5 3 2 Replace the motor of the backrest recline oo ccccececcececcecesceceeveceeveceevecseveceevees 22 5 4 Seating System ooo eee cececeecscscsceseececscececevscaceevevscacsusesecsvscesesvevacessevevsvaceessvsvsceseesevecaseesevetes 23 5 4 1 Replace the tilt actuator ooo cceececesceccecesseceeseceesaceusaceusasuvasestaseetaseesessaeeneas 23 6 Maintenance on the Control system ooo ec ccecceceecececesescasescssescsscseescsesscseescseeeeseseesees 24 6 1 Replace the remote control R Net ooo ccc csceccscscscscesecececessevevsvaceusessvasesesseveseseesevees 24 6 2 Replace the power module R Net oo ccc cccccecsccscsccecsccsssecscsecscsecsesscsesecsesesseesseeesseeatseeeseees 24 Te MFOUDIESNOOUING oscicciszelerset aed hehe ees Ahsan ease Ava ed satel de doesent eet as 25 7 1 General diagnostics and faultfinding oo ccc cccceccscsssssesesssssceceecscssscescssssscesecsssceteeeesenes 26 7 2 Diagnostics and troubleshooting for R Net Controls 0 0c cccceccccecescsccscesesesescesesessscseeeeeeees 31 8 Cable and module schemes ooo cccccscscscscscscscsssasasesasasasasasassva
25. hair or the manufacturers original programming file If this does not solve the error the power module may be defect Memory Error This is a non specific memory error which can be caused by any of the modules within the system e Check all cables and connections e Turn the power off and on If the error is still present and the system contains modules not supplies by PGDT e Disconnect all non PGDT modules and turn the power off and on If this has solved the error e Connect each non PGDT module in turn and turn the power off and on each time to see which module causes the problem If this does not solve the error the power module may be defect Service manual Luca XL 33 Troubleshooting YOU Q Trip Text Trip Description code Gone to Sleep The control system has been left inactive for a longer period of time than the time indicated by the Sleep Timer An entry is made in the log each time this occurs The control system wake up again when the joystick or a button is used Charging The control system detects that a charger is connected to Inhibit 1 or to in Inhibit 3 The Battery charger screen is shown during charger connection An entry is made in the system log each time this occurs If the On Board charger is used e Disconnect the charger from the AC supply If an Off Board charger is used e Disconnect the charger from the wheelchair If this error is still present when the charger is disconnect t
26. he joystick module may be defect 34 Service manual Luca XL YOU Q Cable and module schemes 8 Cable and module schemes 8 1 R Net controls R Net Battery amp Motor connections Drive only Luca XL only bi m 2x 50A Batteries 9002484 1 5 m 6002135 Cable lenghts are not drawn to scale R Net 1 R Net Tilt45 Recline Legrests Lift Lights can be optional Luca XL only Legrest Right 9002612 9002616 Oo o CES 9001233 o 01502 1110 9002612 9002484 1 5 m ISM 9002480 1 m ext RWD ONLY 3003916 Tilt 3000 N TN g H 01502 1110 Legrest Left 9002612 9002616 o o Cre 9001233 o 9002482 2 m FWD RWD Cable lenghts are not drawn to scale R Net 2 Service manual Luca XL 35 Version history YOU Q 9 Version history V0 1 Oct 8th 2014 Draft 1 V0 2 Oct 10th 2014 Draft 2 36 Service manual Luca XL
27. heck battery charger Check charging duration with the user Check usage of wheelchair extreme usage can cause the power module to decrease the maximum currents for protection Check wheelchair in freewheel mode for extreme resistance on rolling or turning Check Gyro cabling and or replace Gyro module Check program settings and or replace controller Set parking brakes to Drive mode Check program which Drive inhibits are present Check cabling of Drive inhibits on wheelchair Check pressure and inflate if needed See User manual for correct value Check programming and make corrections if needed 27 Troubleshooting YOU Q pem ee oeo Programming of Motor Check programming and Load Compensation is not make corrections if needed correct Check with manufacturer for correct value Wheelchair veers to one Programming of Load Check programming and Compensation is not make corrections if needed correct Motors are not balanced Check motor rpm See motor label for correct value Tyre pressure or tyre size Check tyre pressure and left and right are different tyre size diameter Suspension hardness left Check suspensions and and right are different make sure left and right side have identical suspension rates Carrier is not in balance Check for loose bolts due to mechanical flaws cracked or worn frame parts Check height of carrier left and right User weight is not in the Check
28. ified otherwise The minimum torque values are 7 9 below the maximum values Service manual Luca XL 13 5 5 1 14 Maintenance tasks amp adjustments YOU Q Maintenance tasks amp adjustments General preparations for maintenance This chapter describes the general preparations that apply for all maintenance and repairs to the wheelchair WARNING A Only do maintenance on an empty wheelchair Switch off the wheelchair via the button on the controller 2 Set both freewheel switches in Drive mode 3 Remove the wing bolts B and remove the covers A _ 4 Disconnect the batteries by removing the main fuses A Service manual Luca XL YOU Q 5 Disconnect the motor cables A from the interconnection of the power module 6 Remove the screws A to remove the rear bridge B WARNING Maintenance tasks amp adjustments After repairing reprogramming or replacing parts always check the functionality of the entire wheelchair Pay special attention to safety features such as slowdown driving or drive inhibits when seat lift and tilt are both used Service manual Luca XL 15 Maintenance tasks amp adjustments 5 2 5 2 1 5 2 2 16 Carrier Disassemble a motor arm Preparation See section 5 1 Procedure 1 Lift the wheelchair until the wheels are free from the floor e Usea lifting platform Remove the cap A
29. lity for consequential damage in whatever form In so far as Handicare BV notwithstanding the provision of article 3 is ordered by a Netherlands court or in any other forum for the settlement of disputes to pay damages other than referred to in article 1 Handicare BV shall make indemnification in accordance with the provisions of article 2 Handicare BV shall not assume liability for damage resulting due to repair or replacement required to remedy defects caused by improper or careless use of the Product or caused by modifications made by the Customer or User which were not authorised or performed by and or on the instructions of Handicare BV The Customer shall save Handicare BV harmless from and against any claims by Users under the warranty provisions referred to in Article 9 or claims for liability under mandatory law if the Customer or third parties have made modifications which are not in accordance with the supplied instructions and or which have been made using the wrong materials unless this failure to observe the instructions or use the right materials is based on an error in the technical manual or other instructions imparted by Handicare BV The Customers shall likewise save Handicare BV harmless from any against any liability resulting due to representations made by the Customer with regard to the Product which are incompatible with the quality or the normal use of the Product Service manual Luca XL YOU Q Safety 3 1
30. of the Product to the Customer Consequently the following shall be excluded from the scope of free replacement as meant in the preceding sentence a replacement of parts of the Product required on account of defects arisen more than one 1 year after the date of delivery of the Product to the Customer b replacement of parts of the Product required on account of defects resulting due to improper or careless use of the Product or resulting due to using the Product for a purpose other than the intended purpose if a Dealer is a Customer this Customer shall save Handicare BV harmless from and against any claims by Users or other third parties for defects resulting due to improper or careless use of the Product c parts subject to wear and tear and the repair replacement of these parts is the result of normal wear and tear d without prejudice to the provisions of article 2 the warranty with respect to the battery of the electric wheelchair only covers instances of malfunctioning or non functioning which are evidently the direct result of material defects or manufacturing defects The warranty as set out in these provisions does not cover a battery which is malfunctioning or non functioning due to normal wear and tear or due to improper or incompetent use of the Product or the battery forming part of the Product including the improper charging of the battery and the failure to perform timely and proper maintenance the Customer shall save Handic
31. out the spare parts and their ordering numbers Supplier documentation for the electronics for detailed information about changing settings and doing repairs on the controls of the wheelchair Symbols used in this manual This manual uses the following symbols to highlight information that needs extra attention WARNING Follow the instructions next to this symbol closely Not paying careful attention to these instructions could result in physical injury or damage to the wheelchair or to the environment NOTICE This provides useful background information Guidelines and useful information for maintenance Service technicians Maintenance regular maintenance and repairs to the wheelchair may only be done by service technicians that have been trained and authorised by Handicare BV Temporary employees and personnel in training are also allowed to do this work but only under the supervision of an authorised service technician Work safely Always make sure that you work safely particularly when you need to lift up the wheelchair During maintenance and repair work you are at all times fully responsible to obey the local applicable guidelines and standards with regard to safety and environment We advise you Service manual Luca XL YOU Q Introduction 1 5 to contact our service department before you do repairs to a wheelchair that has been involved in an accident We advise you to disconnect the wheelchair from the b
32. position of user see center of the wheelchair if position can be improved If not possible use veer compensation in program to correct the steering Chair stops intermittently High Voltage due to overcharging or driving down slopes with full batteries regenerative braking Check battery voltage drive down slope at lower speed Worn carbon brushes Check brushes replace if needed Speed Limit due to micro Check functioning of micro switch switch Due to vibrations or shocks it can temporarily switch to Slowdown mode Castor wheels wobble at Tyre pressure too high Check tyre pressure and higher speed decrease if needed See user manual for correct value Too little load on the castor Modify seating setup if wheels possible or decrease tyre pressure 28 Service manual Luca XL YOU Q Problem Motors make excessive noise Wheelchair wobbles overall or moves up and down when driving Seating actuator does not function Seating actuator only functions for a short time Worn carbon brushes Drive wheels have radial misaligned tyres Can be caused by long weeks inactive periods Current setting is not correct Cables not connected or cables damaged Wheelchair goes into fault status when actuator is operated Actuator inhibit is active Actuator module output Maximum current setting is too low Actuator time out setting is Troubleshooting Check carbon brushes and collector
33. sasasasasasssasasasssssasasavavesanseaeaeeeey 35 Bel FReN t COMMONS E E E Gasledscscvadyateapiasgzecanss 35 9 Version DISTO sce ccciescichtescastietacd vA ecient adie es a ids eas inns hu Bert a A aes 36 Introduction YOU Q 1 1 1 1 2 1 3 1 4 Introduction Scope of this manual This service manual contains information and instructions about general maintenance and repairs of this electric wheelchair This service manual is meant for e Service technicians personnel that performs the regular maintenance and that solves technical problems to the wheelchair Only service technicians that have completed the equipment training for this wheelchair are allowed to do maintenance on this wheelchair e Customer support personnel at Handicare BV dealers personnel that support customers when customers call to the dealer s office with questions about the wheelchair For customer support this manual serves as reference material Reference documentation This service manual refers where necessary to one of the other manuals that are available for this wheelchair e User manual wheelchair for general information about the use of the wheelchair e User manual for the electronics for detailed information about the use of the controller of the wheelchair e User manual for the seating system for detailed information about the user adjustments and the use of the seating system e Spare parts manual for information ab
34. ue to Check if all seating options drives slower than normal microswitch signal from are in neutral position seating function Measure resistance from the speed limit cable in different seating positions Bad cable connections or a broken resistor influences the drive inhibit signal Incorrect programming Check for correct program Re program if needed 26 Service manual Luca XL YOU Q Troubleshooting Penn ome Wheelchair drives slower throughout the day or after several hours Wheelchair only drives well for a short period of time Wheelchair can be powered up but does not drive Wheelchair has too little power to drive properly Parking brake partially engaged Poor batteries Poor or incomplete battery charging Thermal rollback overheating DX2 controls only Gyro module if present is not connected correctly or is not functioning properly gt Controllers switch to SystemSlowDown mode Current limit is set too low or the controller is underspecified Parking brakes are in freewheel mode flash code on remote Drive inhibits active flash code on remote Tyre pressure of drive wheels or castors is too low Programming of speed and Torque Settings is not correct Service manual Luca XL Check parking brake function Clicking sound at engaging disengaging should be present Check temperature of parking brake after driving Check batteries and battery voltage C
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