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SoundStation2 Direct Connect - Meridian User Guide and
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1. 10 Understanding the Display scsecccsssssssscessesssssssenessessnsesesssssessecseseeee 10 Using SoundStation2 Direct Connect 11 dista ek bnde tnb bh tbe rk bake brise 11 Answering b MERE 11 Answering a Second Call ssssesocosscscossseccoooescccsssescooosscccosssscoossseccessess 11 Endinge Call Rer pem p 11 19 12 12 NIA NOUIS 12 12 Ringer Volume Adjustinent sccsssscossscsssessescessssessessessessssnscessecsesees 13 Dial Tone and Volume Adjustment erret 13 Speaker Volume Adjustment cceccssssssssessessessesssssscessessesssssscessesoesees 13 13 14 14 LANGUAGE R 15 Special Audio Mode cessisssccsscsscscsssesassuicacceststucssstssssscassiussscsacsvesssinisstuccics 16 Conferencing using the 16 Bridge SON Key di Cepti bi d orbc a D uris 17 Phone BOOK CT 18 View System Information scccccescsssssssssssessessesesssssessessessssssceseessesees 20 Auxiliary Audio sucissosesbesessbonssscisesseciessiaucsas 21 Using the Meridian Phone s cssccscsscesssssssessescescsssesessessescessesessessesees 21 Troubleshooting cccccccccccccccccccccccccccee 23 N Dial Ton 23 Does Not RMN nabenssnons 23 Flickering
2. 23 Keypad Input Doesn t Register v sssssscsssssesssesssssssssensssesssessneesesssnees 23 or in a well Reception rennen nnnntnnt 23 Short Silences Echoes or Clipped Speech 24 Physical DeainitiGeiscssinssccasnsniassanyonsnacssnspesiscesonsauunsoupenssotsnsnioancesounnvassoune 24 For Best Performance csccsssscssesssesesssssssosecesesesosssesesesosssecesesssesecese 24 keng CE T TA E AN E E 25 Administrative Setup Overview 27 P sscode ORE 28 Location Information c cccccsosssesssesesssesesesessseseseseseseseresesesesosesecesese 29 Diagnostics ve09000000000000000000000000000000000000000 31 Mic Microphone Test 31 Console SPKR Speaker Test sssccosseccsssssessessesssssecessessessessssessessesoes 31 Restore Defaults 32 Specifications and Warranty Information 33 Limited Warranty and Limitation of Liability cscsescsscssssssssssesseseee 34 FCG 36 Canadian Department of Communications Notice 36 Thank you for choosing the Polycom SoundStation2 Direct Connect This conference phone can be connected directly to most NORTEL Meridian digital PBX telephone systems There is no need for analog terminal adapt ers analog lines or analog line cords t
3. button C amp to save the setting The setting for auxiliary audio needs to match the kind of device that is being connected to the phone gt Wireless Mic audio will be re ceived from a wireless microphone device gt Record Out all audio will be sent to an audio recording device gt Ext Speaker audio will be sent to a connected external speaker When the SoundStation2 Direct Connect is not in use you may use the Meridian phone connected to the Interface Module and it will function as usual Answering a call on the Meridian Phone Incoming calls will ring on both phone and want to transfer it to the the Meridian phone and the conference phone simply press ON SoundStation2 Direct Connect If OFF on the conference phone and you answer the call on the Meridian hang up the handset The LED s will SoundStation2 Direct Connect User Guide 21 blink red to indicate the hold state and the display will show Line in Use until the handset is returned to the cradle then return to the green steady state The call will be active on the conference phone and all functions will be as defined for calls initiated on the conference phone Conferencing using the Meridian phone Conference calls already established on the Meridian phone can be easily transferred to the SoundStation2 Direct Connect gt Press the ON OFF button on the conference phone then replace the Meridian handset The LEDs will blink r
4. the CANCEL soft key to leave the menu without removing View System Information This feature displays the following information about the SoundStation2 Direct Connect Location and Number and System Information Location and Number l Press the Menu button and choose This Phone 2 Cycle through the options using the Scrolling buttons Pd and choose Location and Number and then press the Select button lt gt 3 Charles White 5555559876 3 Charles White 5555559876 CHANGE REMOVE DIAL REMOVE FROM PH BOOK 23 Charles White System Information 1 Press the Menu button and choose This Phone 2 Cycle through the options using the Scrolling buttons Pd and choose System Information and then press the Select button SoundStation2 Direct Connect User Guide 20 Auxiliary Audio Port SoundStation2 Direct Connect offers an auxiliary audio port that allows external devices to connect to the confer ence phone A typical example is to record conference call audio by connecting an external recording device 1 Connect an external recording device such as a cassette tape re corder via the auxiliary jack on the interface module The auxiliary jack is marked AUX I O 2 Press the Menu button and choose Settings 3 Choose Aux Audio and press the Select button C D Cycle through the options using the Scrolling button g 4 Press the SAVE soft key or Select
5. will need one of the optional RJ11 to RJ45 Network Cables for con nection to the wall jack and for your phone should you choose that option This cable has a smaller connector on one end so try it both ways You have the option to install a Meridian series telephone along with your SoundStation2 Direct Connect 1 Plug the Meridian Telephone cable into the jack on the Interface Mod ule indicated by the telephone icon gt If the connector does not fit you Any digital phone supported by your will need one of the optional telephone network can be connected to cables as a replacement for your the phone jack on the Interface Module phone cable This cable has a smaller connector on one end so try it both ways 2 Plug the long cable into the jack on the Interface Module labeled with the icon as shown SoundStation2 Direct Connect User Guide 8 3 Plug the other end into the slot under the SoundStation2 Console as illustrated Then thread the cable through the channels on the underside of the console as shown at right 4 Plug the Power Adapter Cable into the Interface Module jack marked 2 then plug the Power Adapter into the electrical outlet gt The first time the SoundStation2 Direct Connect is powered up and connected to the network through the Interface Module it will run a brief self test and synchronize itself with your telephone network During this time the LEDs will blink Wh
6. If a testing microphone 5 meter indi You may test the SoundStation2 Direct cates that it ts receiving an atypically Connect s microphones to ensure that they are working optimally low or high sample despite appropri ately controlled input contact Polycom Technical Support 1 Press the Menu button choose Admin Setup and press the Select button C amp D enter passcode if required and press the ENTER soft key Choose Diagnostics using the Scroll ing buttons and press the Select button C amp D 2 Choose Mic Test using the Scrolling buttons and press the Select button CSD The microphones are numbered ac cording to the diagram 3 Choose any microphone using the Scrolling buttons and press the Select button 97 gt The testing microphone will begin sampling at a 1 Hertz rate 50 duty cycle gt The display will show a meter that modulates according to the relative sample received by the testing microphone MIC 3 LEVEL METER EEE Console Speaker Test You can select an acoustic test signal to drive through the SoundStation2 Direct Connect s speaker for speaker test ing and to sample the room acoustics 1 Press the Menu button gt Sine Sweep is a test signal choose Admin Setup and press the Select button C amp enter passcode if required and press the ENTER soft key Choose Diagnostics using the Scrolling buttons pad and
7. a call using the Bridge soft key 1 Press the BRIDGE soft key 5551212 2 The programmed number is automatically dialed and a call is READY placed to your preferred bridge f BRIDGE BOOK REDIAL vendor 4 Phone Book You can use the Phone Book to storea Selecting the PH BOOK soft key displays local directory of 25 contacts Youcan the Phone Book list sorted by names add edit delete dial or search any This list may be sorted by Name contact in this list using just a few key Company or Speed Dial strokes 5551212 READY a SoundStation2 Direct Connect User Guide 18 Quick selection in a list Name or Company list Press a numeric key that corresponds with the let ter that the name or company name begins with For example pressing 3 repeatedly will provide you with names that begin with D E F and 3 gt Dennis Gray zs Derek Brown Donald Wilson v 50 pal gt Earl Edwards Elizabeth Grason Elliot Ray v gt Felix Mason Fiona Ferguson Frank James v Adding an entry 1 Press the PH BOOK soft key and then the NEW soft key 2 Enter information in the Name Phone telephone number including any prefixes such as 9 and or 1 and company field us ing the alphanumeric keys on the dial pad You can move between fields using the Scrolling buttons 3 Press the SAVE soft key You can accept the next available speed di
8. button LOCATION choose Admin Setup using the PHONE SYSTEM Scrolling buttons p 4 and press gt PASSCODE hd the Select button Cc Choose Passcode using the Scrolling but PRSSCODE tons and press the Select aos d HOT ASSIGNED 2 Press the ASSIGN soft key and enter a three digit passcode If you make an error press the DEL soft ENTER key to erase the error 3 Press the SAVE soft key You may Passcode _ press the CANCEL soft key or the Exit button C9 if you choose not to save the passcode gt Record the passcode If the passcode is forgotten contact Polycom Support at www polycom com support and click on How to Contact Support and Service for your local support contact information Remove a passcode Removing the passcode removes the requirement for an access passcode for the Admin Setup menu 1 From the Admin Setup menu PASSCODE choose Passcode using the Scrolling buttons Pd and press the Select but ASSIGNED ton Cg 2 Press the REMOVE soft key enter f the current passcode and press the ENTER CURRENT ENTER soft key If you decide not to remove the passcode press the CAN CEL soft key the Exit button gt If you enter an incorrect pass din word you will be notified to try again gt If you make an error press the Passcode lt DEL soft key to erase the error y CANCEL ENTER IHCORRECT PASSCODE SoundStation2 Direct C
9. Dial the number you wish to call calls busy tone voicemail person You may use the Redial or Direct j otherwise occupied by pressing the Dial method CANCEL soft key before pressing ONF 3 Press the Conference button to begin the next attempt Far end par or JOIN soft key to join the second ticipants may hang up at any time call SoundStation2 Direct Connect User Guide 16 OR 1 Press the HOLD soft key to place the first call on hold 2 Press the Conference button Conferencing features including the number of parties that can be conferenced vary by ECS Meridian system Transfer a Call To transfer a call press the Transfer soft key At the dial tone dial the extension to which the call is being transferred Press the Transfer soft key again to complete the transfer either when you hear ringing or after talking privately with the person to Bridge Soft Key You may program the telephone number of your preferred audio conferencing bridge or service into the SoundStation2 Direct Con nect so that it is immediately available and enter the number you wish to call You may use the Redial or Direct Dial method Check with your System Administrator if you are unsure about the conferencing services provided whom the call is being transferred To cancel a transfer attempt press the CANCEL soft key instead of the second Transfer press anytime during the attempt Since the conf
10. SoundStation2W Direct Connect MERIDIAN User Guide and Administrator Guide Polycom NOTICE regarding the use of this product and the Nortel Networks TCM interface NOTICE REGARDING THE USE OF THIS PRODUCT AND THE NORTEL NETWORKS TCM IN TERFACE USE OF THIS PROD UCT IS LIMITED TO INTERNAL PRIVATE TELECOM NETWORKS AND WITH PRIVATE EXCHANGE SWITCHES AND THE TCM INTER FACE USE IS LIMITED TO SOLELY ENABLE THIS PRODUCT TO INTERFACE AND INTEROPERATE WITH THE NORTEL NETWORKS MERIDIAN 1 AND SL 100 PRIVATE BRANCH EXCHANGE SWITCHES THE SYSTEM BY CONNECT ING THIS PRODUCT WITH A SYS TEM IN AMANNER ENABLING THE PRODUCT TO INTERFACE WITH AND OR INTEROPERATE WITH SUCH SYSTEM SOLELY BY MEANS OF THE TCM INTERFACE INCLUDED IN THE PRODUCT ONLY ENTITIES HAVING USING OR SELLING INTERNAL PRIVATE BRANCH EXCHANGE SWITCHES IN OR FOR INTERNAL PRIVATE TELECOM NETWORKS AND OR ENTITIES SELLING TELEPHONY DEVICES FOR SUCH PRIVATE BRANCH EXCHANGE SWITCHES REVERSE ENGINEERING OF THE PRODUCT IS PROHIBITED FAILURE TO COMPLY WITH THE LIMITATIONS ON USE SPECI FIED COULD RESULT IN LEGAL PROCEEDINGS BEING BROUGHT BY EITHER POLYCOM OR NOR TEL NETWORKS OR BOTH FOR INFRINGEMENT OF INTELLEC TUAL PROPERTY RIGHTS THE LIMITATIONS ON USE SET FORTH HEREIN SHALL APPLY TO ALL SUBSEQUENT PURCHASERS INCLUDING RESELLER DEAL ERS AND USERS IMPORTANT SAFETY INSTRUCTIONS When using your telephone equipment t
11. al number assigned to your new entry or you can choose your own speed dial number by using the Scrolling buttons E or the dial pad 4 Press the OK soft key to save or the BACK soft key to edit the phone book entry Speed Dial list Press a numeric key to select the corresponding entry For example pressing 2 would select entry 02 and pressing 23 would select entry 23 gt Oe Chris R 03 Matt Smithe 04 Andrew Adams v gt 23 George William 24 Harald Smith 25 Jim Shoe Co Charles Co Charles White 5555559876 Hame PH Co Charles White Speed Dial 24 Ok SoundStation2 Direct Connect User Guide 19 Editing an entry 1 2 Choose the entry you wish to edit and press the Select button C amp D Press the CHANGE soft key Using the Scrolling buttons select the field you wish to edit Using the alphanumeric keys on the dial pad make changes Press the SAVE soft key You can accept the current speed dial number assigned to the entry or you can choose another speed dial number by using the Scrolling buttons g or the dial pad Press the OK soft key to save or the BACK soft key to edit the phone book entry Deleting an entry 15 2 Choose the entry you wish to delete and press the Select button Cu Press the REMOVE soft key Press the OK soft key to remove or
12. ange Back Light The SoundStation2 Direct Connect s display lights up when any button on the keypad is pressed or on an incoming call To turn the back light on or off 1 Press the Menu button and choose Settings 2 Cycle through the options using the Scrolling buttons choose Back Light and then press the Select button C amp D gt The current status of the back light will be displayed 3 Press the ONor OFF soft key or cycle through OFF and ON by pressing the Scrolling buttons 4 Press the SAVE soft key or Select button C amp O to apply the selected backlight setting or the Exit but ton lt to cancel this change gt SETTINGS PHONE BOOK THIS PHONE BRIDGE SETUP v RINGER TYPE Classic save gt SETTINGS PHONE BOOK THIS PHONE BRIDGE SETUP SETTINGS gt BACKLIGHT LANGUAGE RINGER TYPE v BACKLIGHT On oF _ _save_ SoundStation Direct Connect User Guide 14 Language SoundStation2 Direct Connect allows you to select your preferred language for the phone to use when displaying information To change the language setting I 2 Press the Menu button and choose Settings Cycle through the options using the Scrolling buttons choose Language and then press the Select button C amp D Cycle through the available lan guages by pressing the Scrolling buttons a or the lt gt s
13. e limits for a Class A digital device pursuant to part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense Canadian Department of Communications Notice This Class A digital apparatus complies with Canadian ICES 003 Cet appareil num rique de la classe A est conforme a la norme N M B 003 du Canada SoundStation2 Direct Connect Administrator Guide 36 Polycom Technical Support Internet http www polycom com support Polycom WW Headquarters Polycom Inc Corporate Headquarters 6001 America Center Drive San Jose CA 95164 USA 2012 Polycom Inc All rights reserved POLYCOM the Polycom logo and the names and marks associated with Polycom s products are trademarks and or service marks of Polycom Inc and are registered and or common law marks in the United States and various other countries All other trademarks are property of their respective owners No portion hereof may be reproduced or transmitted in any form o
14. ed through the product gt Abuse misuse negligent acts or omissions of Customer and persons under Customer s control or gt Acts of third parties acts of God accident fire lightning power surges or outages or other hazards SoundStation2 Direct Connect Administrator Guide 34 WARRANTY EXCLUSIVE IF A POLYCOM PRODUCT DOES NOT OPERATE AS WARRANTED ABOVE CUSTOMER S SOLE REMEDY FOR BREACH OF THAT WARRANTY SHALL BE REPAIR REPLACEMENT OR REFUND OF THE PURCHASE PRICES PAID AT POLYCOM S OPTION TO THE FULL EXTENT ALLOWED BY LAW THE FOREGOING WARRANTIES AND REMEDIES ARE EXCLUSIVE AND ARE IN LIEU OF ALL OTHER WARRAN TIES TERMS OR CONDITIONS EXPRESS OR IMPLIED EITHER IN FACT OR BY OPERATION OF Service Agreements If you purchased your product from a Polycom Authorized Reseller contact the Authorized Reseller for informa tion about service agreements appli cable to your product For technical Disclaimer Some countries states or provinces do not allow the exclusion or limitation of implied warranties or the limitation of incidental or consequential damages for certain products supplied to con sumers or the limitation of liability for personal injury so the above limi tations and exclusions may be limited Governing Laws This Limited Warranty and Limitation of Liability shall be governed by the laws of the State of California USA and by the laws of the United States excluding their confl
15. ed to indicate the hold state and the display will show Line in Use until the handset is returned to the cradle then return to the green steady state The SoundStation2 Direct Connect will function as if the conference call had originated on the conference phone If the ECS limit has not been reached new parties may be added as described earlier Transferring conferences before the cycle is complete such as before the call is established and included or dropped will result in dropping all callers if you subsequently push the ON OFF button on the conference phone Call Mute using the Meridian Phone If you have a Meridian phone connected to the Interface Module and your SoundStation2 Direct Connect is in use you may use your phone to break away from the public conference call to speak privately to the far end s without disconnecting the conference call gt When you lift the handset all microphones and the speaker on the console are muted The red LEDs will blink to indicate the hold state and the display will show Line in Use When the handset is returned to the cradle the conference call is resumed and the LEDs return to a steady state SoundStation2 Direct Connect User Guide 22 Troubleshooting No Dial Tone The telephone cable must be plugged into a digital telephone jack If the dial tone is not heard verify the following gt Check that the console is opera gt Check that t
16. en dropped Call Ended with elapsed time indicated Mobile Phone In A mobile phone is plugged in the mobile phone Mobile Phone In jack OR a mobile phone call has been initiated Enter Number Enter the number you wish to dial Digits of the number you are dialing SoundStation2 Direct Connect User Guide 25 Administrator Guide Administrative Setup Overview The Administrative Setup menu consists of the following options The Admin istrative Setup menu can be passcode protected by setting an optional passcode Subsequent access to this menu will require passcode entry Location 1 Location Name Enter a name for the SoundStation2 Direct Connect s location such as Conf Room B 2 This Phone Enter the SoundStation2 Direct Connect s telephone number Passcode Set an optional passcode Default no passcode is set Diagnostics View the sample level received by each microphone 2 Console Speaker Select acoustic test signals to drive through the Test SoundStation2 Direct Connect s speakers 3 Restore Defaults Reset all custom settings and data entries Restores original default settings SoundStation2 Direct Connect Administrator Guide 27 When you select Passcode from the Admin Setup menu the screen will display whether or not a passcode is cur rently assigned Assign a passcode exer ADMIN SETUP 1 Press the Menu
17. en the process is com plete you will hear a tone and the LEDs will switch off This process can take 20 seconds The SoundStation2 Direct Connect is designed for greater room coverage with extended microphones gt If using the optional extension microphones connect to SoundStation2 as shown at right Place the SoundStation2 Direct Connect on a flat stable surface in the center of the room gt If using the extended hypercar diod microphones for the best coverage position as shown in the examples to the right Ready State SoundStation2 Direct Connect will dis play a Ready message upon power up and NOD MANC 5551212 completion of initialization The Ready message is also shown after a READY call is completed and the phone is avail able for the next call SoundStation2 Direct Connect User Guide 9 LED Indicators The LEDs located on the top of your SoundStation2 Direct Con nect indicate the current status of your conference phone Green your call is in progress Blinking green a call is incoming Red your call is muted Blinking Red your call is on hold Buttons Scroll Menu Navigate up or down Displays a menu through displayed lists of settings and options Exit Exits from current screen to previous menu Select Choose a menu item Soft Keys Volume The screen will display Use these to adjust the labels for these ke
18. erence phone is a single line phone all conferenced parties will be transferred when this function is used The SPEED DIAL soft key will not display when the bridge number is configured 1 Press the Menu button choose Bridge Setup using the Scrolling buttons and press the Select button C amp 2 Choose Enter Phone Number and press the Select button C amp D and then enter the bridge number using the dial pad Enter any necessary prefix such as 9 and or 1 gt If you make a mistake entering the number use the DEL soft key to correct the error 3 Press the SAVE soft key orCANCEL soft key if you wish to cancel the procedure SETTINGS PHONE BOOK THIS PHONE gt BRIDGE SETUP BRIDGE SETUP gt ENTER PHONE HUMBER EDIT SOFT KEY SoundStation2 Direct Connect User Guide 17 Editing the Bridge soft key 1 Press the Menu button SETTINGS choose Bridge Setup using the BOOK Scrolling buttons g and press THIS the Select button C amp D gt BRIDGE SETUP 2 Choose Edit Soft Key press the Select button C amp D and enter the EDIT SOFT KEY new soft key label using the dial pad The first six characters will BRIDGE display gt If you make a mistake entering the soft key label use the DEL soft key to correct the error 3 Press the SAVE soft key orCANCEL soft key if you wish to cancel the procedure Placing
19. g and examination disclose that the alleged defect or malfunction in the product does not exist or results from gt Failure to follow Polycom s instal lation operation or maintenance instructions gt Unauthorized product repair mod ification or alteration Limitation of Liability replaced item will be shipped to Customer at Polycom s expense not later than thirty 30 days after Polycom receives the defective product and Polycom will retain risk of loss or damage until the item is delivered to Customer LIMITATION OF LIABILITY TO THE FULL EXTENT ALLOWED BY LAW POLYCOM EXCLUDES FOR ITSELF AND ITS SUPPLIERS ANY LIABILITY WHETHER BASED IN CONTRACT OR TORT INCLUDING NEGLIGENCE FOR INCIDENTAL CONSEQUENTIAL INDIRECT SPECIAL OR PUNITIVE DAMAGES OF ANY KIND OR FOR LOSS OF REVENUE OR PROFITS LOSS OF BUSINESS LOSS OF INFOR MATION OR DATA OR OTHER FI NANCIAL LOSS ARISING OUT OF OR IN CONNECTION WITH THE SALE INSTALLATION MAINTENANCE USE PERFORMANCE FAILURE OR INTERRUPTION OF ITS PRODUCTS EVEN IF POLYCOM OR ITS AUTHO RIZED RESELLER HAS BEEN AD VISED OF THE POSSIBILITY OF SUCH DAMAGES AND LIMITS ITS LIABIL ITY TO REPAIR REPLACEMENT OR REFUND OF THE PURCHASE PRICE PAID AT POLYCOM S OPTION THIS DISCLAIMER OF LIABILITY FOR DAMAGES WILL NOT BE AFFECTED IF ANY REMEDY PROVIDED HEREIN SHALL FAIL OF ITS ESSENTIAL PURPOSE gt Unauthorized use of common car rier communication services access
20. he following safety precautions should always be followed to reduce the risk of fire electric shock and injury to people Read and understand all instructions Follow all warnings and instructions marked on the equipment Installation must be performed in accordance with all national wiring rules The outlet to which this equipment is con nected must be installed near the equipment and must always be readily accessible This equipment can be hazardous if im mersed in water To avoid the possibility of electrical shock do not use this equipment while you are in the bathtub or shower or when you are wet If you accidentally drop the equipment into water do not retrieve it until you have first unplugged all cords Do not reconnect this equipment until it has dried thoroughly Avoid using this equipment during electrical storms in your immediate area There is a remote risk of electric shock from lightning Urgent calls should be brief Even though protective measures may have been installed to limit electrical surges from entering your home or business absolute protection from lightning is impossible If you suspect natural gas leak report it immediately but use a telephone away from the area in question The SoundStation2 Direct Connect s electrical contacts could generate a tiny spark While unlikely it is possible that this spark could ignite heavy concentrations of gas Never push objects of any kind into
21. he telephone cable tional from the interface module is connected to the digital PBX line Does Not Ring Check that the ringer is not turned off gt If the volume is turned all the See Ring Type page 12 way down increase the volume with the Volume buttons Flickering LCD If your screen appears to flicker it building Move the SoundStation2 may be because you are using a cer Direct Connect away from the lights tain type of florescent lighting in your or replace the florescent bulbs Keypad Input Doesn t Register This could happen if you enter infor Some buttons may not be recognized mation too quickly Press the alphanu if you press them too quickly meric buttons slowly Muffled or in a well Reception This is caused by highly reverberant rooms and people speaking too far from the microphone gt Speak closer to the console so gt Add more sound absorbency to that the microphones pick up the room your speech more accurately SoundStation2 Direct Connect User Guide 23 Short Silences Echoes or Clipped Speech gt Do not move the SoundStation2 Direct Connect console while it is in use gt Keep your hands away from the console during calls gt To avoid excessive noise around SoundStation2 Direct Connect keep papers cups and other noise producers away from the console gt At the beginning of each call let someone at each location Physical Damage gt If physical damage is se
22. icts of laws prin ciples The United Nations Conven LAW STATUTORY OR OTHER WISE INCLUDING WARRAN TIES TERMS OR CONDITIONS OF MERCHANTABILITY FITNESS FOR A PARTICULAR PURPOSE SATISFACTORY QUALITY COR RESPONDENCE WITH DESCRIP TION AND NON INFRINGEMENT ALL OF WHICH ARE EXPRESSLY DISCLAIMED POLYCOM NEI THER ASSUMES NOR AUTHO RIZES ANY OTHER PERSON TO ASSUME FOR IT ANY OTHER LIABILITY IN CONNECTION WITH THE SALE INSTALLATION MAINTENANCE OR USE OF ITS PRODUCTS assistance or information on service programs please visit Polycom s web site at www polycom com and select the Support menu in their application to you When the implied warranties are not allowed to be excluded in their entirety they will be limited to the duration of the appli cable written warranty This warranty gives you specific legal rights which may very depending on local law tion on Contracts for the International Sale of Goods is hereby excluded in its entirety from application to this Limited Warranty and Limitation of Liability SoundStation2 Direct Connect Administrator Guide 35 This device complies with part 15 of the FCC Rules Operation is subject to the following two conditions 1 This device may not cause harmful interference and 2 This device must accept any inter ference received including interfer ence that may cause undesired operation NOTE This equipment has been tested and found to comply with th
23. ion2 Direct Connect User Guide 12 Ringer Volume Adjustment When the SoundStation2 Direct Connect is in Ready state or on hook press the Volume but tons to adjust the ringer volume Dial Tone Volume Adjustment When the SoundStation2 Direct Con nect is off hook press the Volume but tons to adjust the dial tone volume Speaker Volume Adjustment During an active call press the Volume buttons to adjust the speaker volume Display Contrast 1 Press the Menu button and choose Settings 2 Cycle through the options using the Scrolling buttons choose Contrast and then press the Select button C amp D 3 Press the Scrolling buttons ped or the and soft keys to adjust the display contrast 4 Press the SAVE soft key or Se lect button C amp to apply the selected contrast setting or the Exit button lt to cancel this change gt SETTINGS BOOK THIS PHONE BRIDGE SETUP v CONTRAST Sn save SoundStation Direct Connect User Guide 13 Ring Type 1 Press the Menu button and choose Settings 2 Cycle through the options using the Scrolling buttons T and choose Ringer Type and then press the Select button C amp D 3 Sample the ring types by press ing the Scrolling buttons or the lt and gt soft keys 4 Press the SAVE soft key or Select button CS to apply the selected ringer setting or the Exit button lt to cancel this ch
24. n lt gt SoundStation2 Direct Connect Administrator Guide 29 2 Choose Location Name using the Scrolling buttons ped and press the Select button Cm Enter a location name using the dial pad This name will be displayed when Location Name and Number submenu of This Phone menu is selected from the main menu gt If you make an error press the lt DEL soft key to erase the error 3 Press the SAVE soft key or the Select button C amp D to save your entry You may press the Exit but ton lt B to cancel your entry Assigning a telephone number 1 Press the Menu button choose Admin Setup and press the Select button C amp enter passcode if required and press the ENTER soft key Choose Location using the Scrolling buttons bad and press the Select button C amp D 2 Choose This Phone using the Scrolling buttons and press the Select button C gt Enter the SoundStation2 Direct Connect s telephone number gt If you make an error press the 3 lt DEL soft key to erase the error Press the SAVE soft key or the Select button C amp D to save your entry You may press the Exit but ton lt to cancel your entry LOCATION HAME Conference Room 6 lt DEL space save LOCATION LOCATION HAME gt THIS PHONE THIS PHONE 5554321 SoundStation2 Direct Connect Administrator Guide 30 Mic Microphone Test
25. nnect Administrator Guide 32 Specifications and Warranty Information Limited Warranty and Limited Warranty Polycom warrants to the end user Cus tomer that this product will be free from defects in workmanship and materials under normal use and service for one year from the date of purchase from Polycom or its authorized reseller Polycom s sole obligation under this express warranty shall be at Polycom s option and expense to repair the defec tive product or part deliver to Customer an equivalent product or part to replace the defective item or if neither of the two foregoing options is reasonably available Polycom may in its sole discretion refund to Customer the purchase price paid for the defective product All products that are replaced will become the property of Polycom Replacement products or parts may be new or reconditioned Polycom warrants any replaced or repaired product or part for ninety 90 days from shipment or the remainder of the initial warranty period whichever is longer Products returned to Polycom must be sent prepaid and packaged appropriately for safe shipment and it is recommended that they be insured or sent by a method that provides for tracking of the package Responsibility for loss or damage does not transfer to Polycom until the returned item is received by Polycom The repaired or Exclusions Polycom will not be liable under this limited warranty if its testin
26. o support your conferencing system In this User Guide you will find everything you need to quickly set up your new conference telephone Be sure to verify with your System Administrator that your network is prepared for configuring your SoundStation2 Direct Connect tele phone Lastly it is important that you read the Parts List and the Safety Notices section in this guide before you begin using the SoundStation2 Direct Connect SoundStation2 Direct Connect is a perfect entry level conference telephone for your business suitable for use in small to medium sized conference rooms and offices SoundStation2 Direct Connect features Acoustic Clarity Technology Polycom s legendary technology that automatically allows people on both sides of the call to speak at the same time Enhanced User Interface A backlit LCD display and three soft keys make the phone very easy to use Caller related information such as CallerID is easy to read and the built in phonebook and speed dial list can hold up to 25 entries Multi language Support Set the phone up to display the lan guage that you are most comfortable with Choose from English French German Italian Norwegian Spanish and Brazilian Portuguese Enhanced Connectivity Options Simply connect a pair of extension microphones to the telephone to ex tend the microphone pickup range SoundStation2 Direct Connect User Guide 6 The following items are included in If
27. oft keys Press the SAVE soft key or Select button C amp to apply the selected language setting or the Exit button to cancel this change gt SETTINGS BOOK THIS PHONE BRIDGE SETUP v SETTINGS BACKLIGHT gt LANGUAGE RINGER TYPE SoundStation2 Direct Connect User Guide 15 Special Audio Mode This feature allows you to take advantage gt The Phone Book can be viewed dur of the SoundStation2 Direct Connect s ing a call with a mobile phone Calls speaker and microphones For example if s Eoo you were in a call on your mobile phone PA molle mirare cannot join a call you could connect your mobile phone to in progress on SoundStation2 Direct the SoundStation2 Direct Connect and use Connect its speaker and microphones to continue your conversation and include everyone in the room in the conversation gt A 2 5 mm jack marked is used to connect together audio devices like mobile phones gt Cables and or adaptors are not in cluded with SoundStation2 Direct Connect Conferencing using the button You can establish multi party calls with your SoundStation2 Direct Connect as follows Adding a call 1 While on an active call press the Conference button 9 The first Once added to the conference calls call is automati cally place don cannot be selectively dropped without hold terminating the conference call gt Tak to terminat ted 2
28. onnect Administrator Guide 28 Change the passcode 1 From the Admin Setup menu choose Passcode using the Scrolling buttons and press the Select button ete lt gt ASSIGNED 2 Press the CHANGE soft key enter the iT Ee current passcode and press the ENTER soft key If you decide not to change the passcode press the CANCElsoft EHTER CURREHT key or the Exit button lt 2 gt If you enter an incorrect passcode Passcode you will be notified to try again gt If you make an error press the lt DEL soft key to erase the error 3 You will be prompted to enter a new ENTER passcode Enter a new passcode and press the SAVE soft key You may Passcode press the CANCEL soft key or the Exit button lt if you choose not to save the passcode gt Record the passcode If the passcode is forgotten contact Polycom Support at www polycom com support and click on How to Contact Support and Service for your local support contact informa tion You can assign a location name such as Conference Room and the telephone number associated with your SoundStation2 Direct Connect Assigning a location name 1 Press the Menu button choose Admin Setup and press Ecce eaten the Select button C amp D enter gt LOCATION HAME passcode if required and press THIS PHONE the ENTER soft key Choose Loca tion using the Scrolling buttons and press the Select butto
29. press the Select button cg 2 Choose Console Speaker Test using the Scrolling buttons Pd and press the Select button CSD Choose the desired signal using the Scrolling buttons consisting of a 100 Hertz to 3 500 Hertz sine wave whose frequency is swept according to a linear progression of fre quency as a function of time or t A sin kt gt One kiloHertz Tone is a con stant tone generated at exactly 1 000 Hertz gt White Noise is a signal whose energy is distributed uniformly SoundStation2 Direct Connect Administrator Guide 31 among all frequencies within a band of interest which for the SoundStation2 Direct Connect is approximately from 300 to 3 400 Hertz 3 Press the Select button to acti vate the signal Restoring the defaults will irretrievably remove all settings and data that have been numbers are lost when restoring all entered since the SoundStation2 Direct defaults Connect was first installed 1 Press the Menu button choose Admin Setup and press the Select button C amp D enter passcode if required and press the ENTER soft key Choose Diagnostics using the Scroll ing buttons and press the Select button CZ 2 Choose Restore Defaults using the Scrolling buttons and press the Select button gt Press the OK soft key if you wish to restore defaults or the CANCEL soft key or the Exit button lt to return to the Diagnostics submenu SoundStation2 Direct Co
30. r by any means for any purpose other than the recipient s personal use without the express written permission of Polycom 3810 17090 002 Rev B
31. the SoundStation2 Direct Connect through housing slots as they may touch hazardous voltage points or short out parts that could result in a risk of electric shock Never spill liquid of any kind on the telephone If liquid is spilled contact service personnel To reduce the risk of electric shock do not disassemble SoundStation2 Direct Connect Opening or removing covers may expose you to hazardous voltages Using incorrectly reassembled equipment can cause electric shock If your telephone equipment does not work properly refer to the section de scribing how to connect service The support telephone number can be found on the back cover of this booklet Never install telephone wiring during a lightning storm Never install telephone jacks in wet locations unless the jack is specifically designed for wet locations Never touch uninsulated telephone wires or terminals unless the telephone line has been disconnected from the network interface Always use caution when installing or modifying telephone lines SAVE THESE INSTRUCTIONS Thank You ccccc00000000000000000000000000000000 Overview Paris LiSt cocccc0000000000000000000000000000000000 7 System Compatibility cccccccccccccccccee 8 Setting up SoundStation2 Direct Connect 8 2 ccccccccccccccccccccccccccccccccccccccces tin eds 10 BUTTONS SSSA
32. vere enough that the internal parts become visible disconnect the SoundStation2 Direct Connect immediately speak in turn for a few moments to enable SoundStation2 Direct Connect to adapt to its environ ment gt The other parties may be using non Polycom equipment which may cause audio performance issues gt Try calling again a different line may provide a better con nection gt Do not reconnect to the telephone network until the SoundStation2 Direct Connect has been repaired Your SoundStation2 Direct Connect performs optimally when you follow these guidelines gt Position the SoundStation2 Direct Connect in the center of the conference table or desk gt Do not move the SoundStation2 Direct Connect during a call gt Do not shuffle papers near the SoundStation2 Direct Connect gt Position extended microphones T from the SoundStation2 Direct Connect console gt Speak at a normal conversa tion level and direct your voice towards the SoundStation2 Direct Connect or towards the extended microphone gt Unplug all cords before clean ing the SoundStation2 Direct Connect Do not use liquid cleaners or aerosol cleaners Use a damp soft cloth for cleaning SoundStation2 Direct Connect User Guide 24 LCD Messages The following messages are displayed on the LCD LCD Message What it means What you will see Phone is in idle state and ready to make calls Call Ended The call has be
33. y number key to answer an incoming call Pressing the Ce key will override all other telephone activity The three LEDs will blink green when the phone rings and the display will show Incoming Call CALL ENDED 5551212 Ending a Call To end a call press the Ce key 00 05 23 SoundStation2 Direct Connect User Guide 11 Call Hold gt To place a call on hold press the HOLD soft key The LEDs on the top of your SoundStation2 Direct Connect will blink red gt To resume a call press the soft key Call Mute gt To mute a call press the mute button Cd The LEDs on the top of your SoundStation2 Direct Connect will glow red when your call is muted gt To release mute press the mute button again Call Timer Call progress on an active call is moni tored through a local call timer This is visible within the active call window on the display SoundStation2 Direct Connect stores the number that was last dialed This number can be recalled using the REDIAL soft key gt Press the REDIAL soft key The last number called will be displayed and dialed OR gt Press the Ce key and then the REDIAL soft key The last num ber called will be displayed and dialed 5551212 15555552222 00 01 15 5551212 5551212 15555552222 00 01 15 5551212 5551212 15555552222 00 01 15 5551212 READY SoundStat
34. you are missing any items please your SoundStation2 Direct Connect contact your SoundStation2 Direct package Check this list before instal Connect reseller lation to ensure that you have received each item SoundStation2 Direct Connect Console Console to Interface Module Cable Network Cable Interface Module RJ45 Adapter Cables Additional adapters supplied in some countries Extension microphones Sold as an accessory Power Adapter Varies by country Documentation CD SoundStation2 Direct Connect User Guide 7 System Compatibility SoundStation2 Direct Connect is the same manner as the default M2616 compatible with any digital voice port Model 20 using key number posi on NORTEL Meridian Meridian tion 3 for Conference and key number 1 option 11 to 81 SL 1 or SL 100 position 6 for Transfer Contact your PBX with the exception of those sup PBX Administrator to confirm that the porting MBS CENTREX phone Conference and Transfer functions at sets In addition to the basic product the port are assigned to these key num functions it supports two special func positions tions Conference and Transfer in Setting up SoundStation2 Direct Connect 1 Insert the short Network Cable into the SoundStation2 Direct Connect Interface Module jack marked with the Network icon Plug the other end into the digital voice jack as shown gt If the connector does not fit you
35. ys to volume of the speaker ringer identify their context sensi and dial tone tive functions h Mute Phone Toggle on or off during a conversation qe 99 0 Answers incoming calls Conference diols a 0 cal gl or oin addtional cal Dial Pad and provides dial tone participants during a conference These 12 keys provide the 10 digits the 26 call alphabetic characters and special characters available in context sensitive applications Understanding the Display 5551212 This Phone s Number Soft Key Functions _ The screen will display labels for these SP DIALI PH BOOK REDIRHL keys to identify their contextsensitive functions Information Area __ SoundStation2 Direct Connect User Guide 10 Using SoundStation2 Direct Connect Placing a Call SoundStation2 Direct Connect allows you to place a call over digital line Several methods are available to initiate a call Direct Dial Indirect Dial 1 To obtain dial tone press the 1 From the Ready screen dial the Ceo key desired number 2 Dial the desired number 2 Press the Ce key or the SEND soft key to make the call gt If you make a mistake entering D the telephone number press the lt DEL soft key O SEN D O a gt To cancel the call press the Ce QD on key Ce gt Press the CANCEL soft key to cancel the call or wait for 20 seconds Answering a Call Press the Ce key or an
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