eVRS Series Recording System Operating Instructions
Contents
1. test4 44 RR 2031 4587858 44555258757 xe ie New user based on the employee s position the work need to set basic permissions privileges include channel monitoring channel management recording check listening to delete the recording log viewer log deletion user management traffic statistics number managementsystem upgrades global parameters recording filter advanced settings restore the factory the query set locked recording 30 Operating Instructions Password C Select All Repeat Password ll OP Name Monitor channel Set Ll Query L Delete Record C View log J User C Code Department C Delete log Telephone SCts SY Mobile Save C Statistics C Setting Global Setting Record Filter C Query Set C Lock Sound Record The delete the user s information click the delete icon and on the prompt popup dialog midpoint K sure can delete test0 user information Loginld Name Department Telephone Mobile Email Delete Edit Password test 01 00 000 0000 100 se la le admin admin le 2 Displaying 1 2 of i Page 1 of1 gt P Se Are you sure Edit User Information click Edit under the icon the user can modify the basic information and permissions basic information including login name name channel department phone mobile phone E mail notes etc privileges including channel monitoring channel management listen to reco2. Configuration Files recsys ini DBaseConfig base pel92 162 0 220 LDbasellamezrec sya db DBaseQserlName ROoT DpasePassWord 123456 System Systenlderec BuriteLog MWRiteLogSetad ChoOffser bPrinuLogs Language 2 1 CH Waring Only allows the administrator to modify Chapter 7 Number management Free recorded list and white list can not be used at the same time in the system the user must select one in System Settings The system will compare the numbers in Free recorded list and White List based on the chosen governing rules in System Settings and decide whether to record the phone call according to the results Note When the system starts Free recorded list according to the setting and finds it unnecessary to record the system will not produce sound recordings and audio files Free recorded list and white list interface and operation are more similar please operate according to the screen prompts 7 1 Free recorded number When the other number is on this list the system will not be liable for the phone recording eo ee Operating Instructions Unrecord List Code m State AlO Enable Disable Page count LI Code Name Memo State Opration 34233 Disable 3423 Disable 1111 Disable 34233 asi Enable 3423 asc Disable 1111 Disable Id 4 Page tori b bil Displaying 1 6 of The main operations are divided into the following 1 The new list click the new list the system di
3. 15 03 36 admin Query record tha local code is 2000Record Save conditon ANAN AP AS ARANAN ca slanina 2 Remove log check the box in front of the record click the Delete button as shown below X O M el LI LI Memo Query record tha local code is 2000Record Save conditon Are you sure Query record tha local code is 2000Record Save conditon Query record tha local code is 2000Record Save conditon 2012 05 16 15 03 36 Query record tha local code is 2000Record Save conditon D admin Query recard tha local cade is 2000Rerari Save conditan 3 Clear Log Click Clear All the records in the following list will empty automatically sO Operating Instructions 9 3 Device start log System users record the system start operations Startup log Delete All Begin 2012 09 14 End2012 09 21 Page count Startup Stop Total 2012 09 21 11 37 04 2012 09 21 11 3 7 04 Running Id 4 Page ileri b Dl amp Displaying 1 1 of 1 T The main operations are divided into the following 1 Query log select the date click on the search button the following list query record 1s displayed as shown below z X Startup Stop Total O 2012 05 16 15 36 14 2012 05 16 15 36 14 Running A M 2012 05 16 15 32 22 2012 05 16 15 35 35 OHour3Minute13Second 2 Remove log check the box in front of the record click the Delete button as shown below LI Total a 6 15 36 14 Run
4. 1C Begin 2012 08 27 End 2012 09 21 Page count gi Callin m il 2 B Callout Average i a 4 2 Callin 150 b Kk EB CalliOut Average 100 D c o w o pej A 50 o DN O Channel Pillar form diagram Channel 0 123456789101112 1312 Begin 2012 08 27 End 2012 09 21 Page count 16 Channel User Callout Duration Callin Duration Callout Times Callin Times Unpickup 0 User 0 0 18 0 2 4 3 7 0 Make a list diagram Click channel Select query inbound outbound the average values of single or multiple channels The following figure is a 0 channel query chart On Operating Instructions chana SSC Begin 20120730 End 0120921 Page count 4 Ju 2012 gt z LEJ FA Select Channel Sun Mon Tue Wed Thu Fri Sat 2 3 4 567 Mo Mh M3 s Sohn LU Ma Mio M Miz Mha aie Mis Miz Mies M Meo We 16 17 18 19 20 21 V 24 M25 M26 M27 M28 Meo 2 23 4 25 26 2728 M32 M33 M34 M5 M3s M7 50 850031 1 2 3 4 M40 M44 M42 M 43 M44 us E Vag 49 M50 M54 M52 Msa v M56 M57 Miso Mei F Mselect All IPA B CaliOut Average 100 Second 50 0 Channel 10 2 List statistics Double click the list statistics icon all users call history in this system can be checked as shown below Channel Begin 2012 09 21 End 2012 09 21 Page count Statistics Unpickup Selec
5. 2012 06 28 13 38 04 aE 00210 li Groupe Mormal Hole Ti Pp O 653 2063 8888 2012 06 26 19 37 42 aie oon Group Normal Note ri Pp i 2062 Bag 2012 06 26 13 37 43 aE 002 10 0 Groupe Hornnal Hole Ti pi m 7 2007 Boas 2012 08 28 15 37 43 ame 0 0 10 li Groups Piornal Note Ti pe O 6 2006 pis 2012 08 28 19 37 43 ame 0 0 10 o Groups Hornnal Hole fi 5 2005 888 2012 06 26 13 37 43 Me 0 10 Groupe Hormal Note ii p Page 1 or7its PH a Displaying 1 10 of 71142 Remarks function Is converse to this to carry on comment on or remarks other informations add to correspond commentary in the white frame finally order keep When the mouse orders the record of remarks _ then can see a bottom like interface A 2012 07 17 09 27 01 admin very good 2012 08 15 17 59 04 admin 111111 2012 09 04 15 40 31 admin 11111111111111111111 2012 09 04 15 40 38 admin z 111111111111111111111111111111111111111111111111111111111111111111111111111 16 Operating Instructions gt X Target function The important recording records and avoids the deletion that other staff members have no intention of the managing person will target some recording records be change into this recording record will can not be deleted Need after the solution of managing person lock the diagram marks from change into the square can delete the recording s record Query oO x Detete Pis Begin ZOTREENE Ena BUTESEZT Remoce coas
6. 5 sc55scocecedasaassnascucecsdntensabinseduoudaseensadsancecsdacenmsbonsaduonersaanedans 10 xr Niel VION menu Dal RM 11 De e ye e A EE A EE YE A Ye 12 3 3 3 Runninginformalon eee 14 34 The legal power establis NES sea aaa al en a mak aa a a kal 15 Chapter 4 Recording Query scsicsisdssessasscaseriedaravnasocadendadeawse wievadvbladnsacheseetiunds duasveasesadesladaasshadenaaads 16 4llntroductionofrecordinginterlace 16 4 1 1 Recording condition set ATCA sacisicscisdavrasindslerescddaivadsindsvendbadaeebdiudaecttbsdavaddindaenasbede 17 4 b2 Ando tile pay Ioien eE rT 18 4 1 3 Sound recording deletion export and audio file download operatlon 20 4 1 4 recording records showcolumneyestointroduce 20 Chapter 5 Channel setting ae esi ekb desise dike ob kesime el eid kisi edd idik 22 gt amel NE Geek seers s e e l a S elo da S Mahal den Seu Meha Men S Mehek Men A el 22 5 2 Channel basic Information s 5 54 03 s0seanceeeseandnsoevancndeseangndoeeancedesnangedowvancedeenanoedonbancndeers 22 3 Ways Of CC OPC Siart eerren eee annasan EYY Ena EREE AE ETES 23 5 4 Sound recording processing yede dia daldan kalkanla lk al dalla al dal lal 24 Dy iile OMI OPI e E 25 Chapter 6 System UNS amel glam a aisle lee larla lafa alm 26 b hill DME TE
7. Chrome browser Window of the World Maxthon browser etc However in order to get a better user experience and more stable operating effects we strongly recommend that you use Microsoft Internet Explorer 7 0 or later version to access this device with the screen resolution not less than 1024 768 In order to play the recording file the PC access to this equipment must be equipped with sound card and the Windows Media Player 10 0 Chapter 3 Introduction of the main interface 3 1 Login interface In order to ensure data security recording system has strict rights management Any data will not be accessed before the system authentication Open a browser on a PC input address Http XXX XXX XXX XXX XXX XXX XXX XXX 1S the assigned IP address of this equipment Operating Instructions Record anager Windows Internet Explorer gt E http 192 168 18 100 d Press Enter to enter the system login screen Into the login screen the system requires you to enter a user name and password System user name admin Password 123456 i 16 Save User Name Error message X The password is incorrect 3 2 Password change Login after the success of the modified code are as follows click Change Password The password of the currently logged on user can be modified Password New Password Po Atleast six numbers or letters Operating Instructions 3 3 Interface introduction figur
8. Pagecount 70 EEEN LI Channel Local code Remods code Time Dir Length Ring Count Deparment Stop reason Hote Pilay Lock LI 63 2053 88389 2012 06 25 1438 05 put bet O20 10 D Group Mann al Note di amp O 62 2062 S565 2012 06 25 1638 05 ut E 0 0 10 D Groupe Monal Mote ES LI 4 2004 BEBE 2012 05 25 199805 ot E 0 0 10 a Groupe Harmal Habe a 5 O 3 2003 S868 2092 06 26 1635 05 ot E e Oo 0 40 a Groupe Monmail Hote ik g gt oO 2002 3388 2012 06 25 19 38 04 Ee 0 0 1 g Groupe Piar Mote ra P O 63 2063 ase 2012 06 26 1037 42 ut B 0 00 11 o Groupe Monmail Note fi g gt O 62 2092 226E 2012 06 25 1937 43 stg 0 0 10 Groupe Manm ail Hote i Pp O 7 2007 S868 2012 06 26 1437 43 oe O 0 40 o Group Monmal Mote rh g DI G 2005 B868 2012 05 25 1937 43 rt E BO 10 Groupe heron al Hobe Ti P o 5 2005 SSE 2012 06 25 1037 43 ok O 0 40 Groupe Monmal Mote rh g gt Bags las b ki a Displaying 1 10 of 71143 The diagram recording targets Chantel Local code Remede code Time Dar 83 2043 Ba 2012408 26 1903508 ra Fy Saas EEE TS T Ring Coum sparimeni Stop reason Grows Neosmal 8 Hi droypE Hermal 20d EBBS 2012 06 26 10 3805 2003 BBG 2012 06 26 15 3805 GroupB Hermal Unlocked GroupB Hasmal 2002 2888 2012 06 26 19 46 04 2083 esas 2012 06 26 19 37 42 2052 FE 2012 08 26 10ra Grows Hownal Grow Hermal Grove Harmral 2 F 2092 06 26 19 3743 2005 2012 06 26 19 37 43 Groupe Hermal Groupe Hasmal onoondoddoddoda ip Op ep ce op
9. 0 23 59 59 LI 5 2005 User GroupA GroupB By Voltage 00 00 00 23 59 59 2 LI 6 2006 User GroupA GroupB By Voltage 00 00 00 23 59 59 LI 6 2006 User GroupA GroupB By Voltage 00 00 00 23 59 59 LI T 2007 User GroupA GroupB By Voltage 00 00 00 23 59 59 LI 7 2007 User GroupA GroupB By Voltage 00 00 00 23 59 59 a LI 8 2008 User GroupA GroupB By Voltage 00 00 00 23 59 59 LI 8 2008 User GroupA GroupB By Voltage 00 00 00 23 59 59 LI 9 2009 User GroupA GroupB By Voltage 00 00 00 23 59 59 LI 9 2009 User GroupA GroupB By Voltage 00 00 00 23 59 59 a v In the channel list you can choose batch edit channel to set the same property for multiple channels Or click La to set up a single channel Channel property setting can be divided into four parts channel basic information ways of recording start recording logging processing and other parameters 5 2 Channel basic information Edit Channel Base Channel Local code Manager nAnaTaRoTovee User DeviceCode User Use Department bbh Operating Instructions You can set the user name local number this setting will be invalid for digital trunk access departments and the higher authorities The channels and device numbers are forbidden to modify by users 5 3 Ways of recording start Record Start condition OBy DTMF Stat DTMF End DTMF Mo sound time greater than 30 seconds Stop record By Sound Energy No sound time less than 3
10. 03 34 admin Query record tha local code is 2000Record Save conditon gt 2012 05 16 15 03 31 admin Query record tha local code is 2000Record Save conditon AN i 2012 05 16 15 01 26 admin Query record tha local code is 2000Record Save conditon 2012 05 16 15 01 25 admin Query record tha local code is 2000Record Save conditon FE 2012 05 16 15 01 24 admin Query record tha local code is 2000Record Save conditon AN 2012 05 16 15 01 22 admin Query record tha local code is 2000Record Save conditon N O 2012 05 16 15 01 21 admin Query record tha local code is 2000Record Save conditon EF 2012 05 16 15 01 19 admin Query record tha local code is 2000Record Save conditon BN O 2012 05 16 15 01 18 admin Query record tha local code is 2000Record Save conditon BN 1 2012 05 16 15 01 17 admin Query record tha Incal code is 2000Record Save conditan AN EE ees eee E i gt The main operations are divided into the following 1 Query log input query and click the Search button the following list shows the records inquired as shown below Time User Memo 2012 05 16 15 03 40 admin Query record tha local code is 2000Record Save conditon jp 2012 05 16 15 03 39 admin Query record tha local code is 2000Record Save conditon J 2012 05 16 15 03 38 admin Query record tha local code is 2000Record Save conditon AN o 2012 05 16 15 03 37 admin Query record tha local code is 2000Record Save conditon J 2012 05 16
11. 5 Channel monitoring Monitor the status information of the telephone channel Monitor User User Voltage 0 Time 00 00 Local 2024 User User Voltage 0 Time 00 00 Local 2028 User User Voltage 66 Time 00 00 Local 2032 User User Voltage 66 Time 00 00 Local 2036 User User Voltage 66 Time 00 00 Local 2040 User User Voltage 0 Time 00 00 Local 2025 User User Voltage 0 Time 00 00 Local 2029 User User Voltage 66 Time 00 00 Local 2033 User User Voltage 66 Time 00 00 Local 2037 User User Voltage 66 Time 00 00 Local 2041 User User Voltage 0 Time 00 00 Local 2026 User User Voltage 0 Time 00 00 Local 2030 User User Voltage 66 Time 00 00 Local 2034 User User Voltage 66 Time 00 00 Local 2038 User User Voltage 66 Time 00 00 Local 2042 User User Voltage 0 Time 00 00 Local 2027 User User Voltage 0 Time 00 00 Local 2031 User User Voltage 66 Time 00 00 Local 2035 User User Voltage 66 Time 00 00 Local 2039 User User Voltage 66 Time 00 00 Local 2043 X Wiretap function Point at the recording of can hear recording effect at the same time Customer s carrying is installed as follows Monitor Client 1 arrive first medium download the customer carry software 2 relieve stress the document 3 double click the evrsClient 1 0 exes appear the following interface order In
12. 8 20 admin admin APER IPHt L192 168 18 11 2012 09 18 13 37 35 admin ER N a 2012 09 18 13 33 07 admin Si IPA 192 168 18 100 2012 09 16 13 31 26 admin admin APs IPH L192 168 18 146 2012 09 18 13 15 21 admin admin APER IPHKUE192 168 18 130 2012 09 18 13 14 21 admin admin APER IPHAUE192 168 18 130 2012 09 18 13 14 20 admin admin APEX IPH 192 168 18 130 2012 09 17 14 10 30 admin MEEKS 2012 09 17 14 10 19 admin HERS 2012 09 17 14 09 17 admin admin FAP IPHitE192 168 18 146 2012 09 17 13 44 40 admin admin APEX IPHAIE192 168 18 11 2012 09 17 13 42 02 admin admin APER IPH 192 168 18 11 HOBO RBARBARARAAAAAA id 4 Page 1 of6 gt bl g The main operations are divided into the following 1 Query log input query click the Search button the following list of query record is displayed as shown below ae oa Operating Instructions Opration Log Delete AI KeyWord N EEE Time User Memo 2012 09 21 14 08 16 admin SetGlobal Setting 20120921 14 07 53 admin admin APER IHU 192 168 18 130 2 Delete the log Check the record before the check box click the Delete button as shown in the following figure Opration Log Delete Delete Al KeyWord User Begin 2012 09 21 End2012 09 21 Page count15 Time User Memo 2012 09 21 14 08 15 admin SetGlabal Setting O admin APF IPHH L192 168 18 130 Prompt Are you sure Cancel 3 Empty the log Click to remove all following list records automat
13. 86 2012 06 26 19 38 04 2063 8886 2012 06 26 19 37 42 2007 0000 2012 06 26 19 3743 19 Operating Instructions 4 1 3 Sound recording deletion export and audio file download operation Before deleting the recording exporting Excel downloading audio files the user must first select the corresponding record Delete the recording This operation will delete the corresponding data records and recording documents which can not be restored Export Excel Download the selected sound recordings in the form of Excel files Download Recording Files Compress the selected recordings into a RAR file Owing to file compression in the background there may be a delay according to the number of the download Please be patient 4 1 4 recording records show column eyes to introduce Passage Express this recording record is from the equipments of which physical port up be recorded Local number The local number is used to marking be recorded sound the telephone number of telephone the convenience is recording sound a search to carry on checking to seek The other party number The other party number is used for the other party number that shows to be recorded sound that to talk on the phone Time Is a customer to complete at this time converse hang machine of time draw from system time of equipments inner part customer at system constitution in adjust equipments of system time Direction The converse direction column is used fo
14. Operating Instructions eVRS Series Recording System Operating Instructions Hangzhou Vcard Technology Co Ltd Editor Linjuan Shu Date 2013 01 01 Version V10 0 Operating Instructions Proprietary notices The content of this document is subject to regular changes without prior notice The changed content will be added to this manual Unless otherwise specified the company name personal name and the data in this document are simulated for illustrative purposes The copyright of the document belongs to Hangzhou Vcard Technology Co Ltd and is subject to the protection of the laws of the People s Republic of China Any idea design technology and other technical information in this document are all protected by the laws of the People s Republic of China Without prior written consent any unit or individual shall not extract copy all or part of the book or make third parties aware of in any other way Operating Instructions Contents Chancer L e CTO EY ERE PEN SP EE MANY PE YY EY 5 1 1 The product functions saka ei e arar yi ba k rl yl i ad 5 1 2 The Product ean NER BS sasctast cans Sebla saya ka la ans bon yalla halkara oyla wes koy saylan inim day 7 Chapter 2 Hardware and software environmentreguliremenis 8 Chapter3introduct onofthemaininterlace 8 ELOI a O E E E T dace 8 3 Interlace Mio gi TOULE
15. ame Mae li a am a ami Salar anda ai 26 6 2 Recording filter sai a ra iri rr 26 e Ady meed SNIS a aa aman a a ma ta la amman yalla 26 Operating Instructions Chapter 7 Number management 7 1 Free recorded number 1 2 White HSU crossscsaccracenenes Chapter 8 customer manages Chapter 9 Log management 9 1 The log operation 9 2 Therecordins CMCC hls NOC eses eaa EE EEEE SRRA 9 3 Device startlog Dd 5 yeten t lin lo TICS oreren EE E Chapter 10 Traffic statistics Chapter 11 information column Il ITheimformatoncolumnoperates Operating Instructions Chapter 1 Introduction Vicat new generation of eVRS series embedded recording equipment easy to install direct access to network line Users can realize the telephone records management on agent via LAN or Internet The eVRS adopt structural design of industrial grade chassis the industry standard 19 inch shelves chassis with a rugged and compact structure and simple and beautiful shape With low power chipset the system is reliable and doesn t need fan cooling Built in embedded operating system can run independently with a good anti virus anti jamming capability eVRS adopt the industry s more advanced technology and hardware such as embedded operating system based on Linux 2 6 kernel the Power PC architecture CPU and DSP processing chip achieve recording da
16. ate system of mainly convenient customer includes recording to check to listen to record on that day Be grown up to 5 minutes passage to manage passage supervision distribute type management and distribute type the recording check to listen to help text file clearance slowly save etc function X search constitution the color distinction searches function Establish essential condition Search number local number the other party number the search has the initiative class row preface color color Lee Operating Instructions The constitution can choose a condition Search a condition section color meaning remarks Each number essential condition Local number the other party number establish to change a color can choose a condition section Sort Local code ee ees code 9506 Figure Shortcut menu bar Query oO x Begin End Remode code e Page count LI Channel Localcode Remode code Time Dir Length Ring Count Department Stop reason Note Play Lock LI 63 2063 8888 2012 06 26 19 38 05 CallOut Be 0 0 10 0 GroupB Normal Note i LI 62 2062 8888 2012 06 26 19 38 05 Cal ut Be 0 0 10 0 GroupB Normal Note ra P LI 4 2004 8888 2012 06 26 19 38 05 CallOut p 0 0 10 0 GroupB Normal Note a E 209 2888 2012 06 26 19 38 05 caout 0 0 10 0 GroupB Normal Note n P O 2 2002 8888 2012 06 26 19 38 04 Gayo BR 0 0 10 0 GroupB Normal Note n P LI 63 2063 8888 2012 06 26 19 37 42 Callout Bb 0 0 19 0 GroupB N
17. aw according to bottom diagram of hint order assurance withdraw this system Do you want to quit 40
18. e The main interface is divided into three parts navigation menu bar on the left shortcut menu bar in the middle running information on the right TODAY a A Today s records Long records Channel Set Monito Query Set Heip doc Clear Cache Figure Shortcut menu bar 10 Operating Instructions Device Information Device Name eVRS WorkLong 0 32 VoiceFormat ADPCM RemainSpace 4910 Hour User admin Version V10 0 0 Hardware 1 0 0 0 DSP 1 0 0 0 Recorder 4 0 0 3 WEB 10 0 0 0 Figure Running information 3 3 1 Navigation menu bar The navigation menu bar will lead you to perform various operations 1 System settings to set global parameters recording filter Restore Config DSP IP Config IP advanced settings Global Setting Record Filter Figure system settings 2 Number Management Free recorded white list management 7 Unrecord List Record List Figure Number management ICANN 3 User management user management permissions modification of password Operating Instructions rr Password Figure User management 4 Log management check operation log recording check listen to log equipment startup log background log Opration Log Query Log Startup log Running Log Figure Log management 5 Traffic statistics check traffic statistics list chart Figure Traffic statistics 3 3 2 Shortcut menu bar The rapid oper
19. ecked to listen to of recordings record Local code Remode code Time 2063 5555 2012 06 26 19 3805 2062 8898 2012 06 26 19 38 05 2002 5555 2012 06 26 19 38 04 2063 S888 2012 06 26 19 37 42 2007 8388 2012 06 26 19 37 43 2062 Saas 2012 06 26 19 37 43 Target The important recording records and avoids the deletion that other staff members have no pa e Operating Instructions P intention of the managing person will target some recording records be change intoE this recording record will can not be deleted Need after the solution of managing person lock the P diagram marks from eS change into the square can delete the recording s record Chapter 5 Channel setting 5 1 Channel list Channel Set LI Channel Local code User Manager Department Work Mode Begin End Edit LI 0 2000 User aa bbb By Voltage 00 00 00 23 59 59 a LI 0 2000 User GroupA GroupB By Voltage 00 00 00 23 59 59 a LI 1 2001 User By Sound Energy 00 00 00 23 59 59 LI 1 2001 User GroupA GroupB By Voltage 00 00 00 23 59 59 a LI 2 2002 User GroupA GroupB By Voltage 00 00 00 23 59 59 LI 2 2002 User GroupA GroupB By Voltage 00 00 00 23 59 59 LI 3 2003 User GroupA GroupB By Voltage 00 00 00 23 59 59 gt LI 3 2003 User GroupA GroupB By Voltage 00 00 00 23 59 59 2 LI 4 2004 User GroupA GroupB By Voltage 00 00 00 23 59 59 LI 4 2004 User GroupA GroupB By Voltage 00 00 00 23 59 59 a LI 5 2005 User GroupA GroupB By Voltage 00 00 0
20. hook judgment voltage according to the formula hook judgment voltage V1 eee Operating Instructions V2 2 5 Back to the interface modify the hook judgment voltage If all lines are basically the same you can select Batch Edit Channel Voice control mode parameter set DTMF control mode parameter set 5 4 Sound recording processing Record Save conditon Write log into DateBase when the telepohne is not picked Channel uses the rules of the e Write log into DateBase when talk time less than Enable sound AGC control 1 Whether to record the missed incoming calls of users in the database 2 Whether this channel selects Black White List in System Settings to determine the need of recording of the other number 3 When a call is short shorter than shortest recording length the system set whether to write this record to the database When this happens no matter set Yes or No the system will not generate recording files Recording parameter settings Work Time segment From 00 00 00 To 2359 59 Recording time setting Work time can be set to the corresponding channel During non working period this channel will not record any information Recording volume gains automatically If you turn on the recording the volume automatically gains the system will automatically adjust the recording volume in real time according to the volume on the line To Operating Instructions 5
21. how in detail all the information of each sound recording _18 Operating Instructions Begin 2011 09 14 End Remode code Page count ho LI Channel Local code Remode code Time Dir Length Ring Count Department Stop reason Note Lock LI 63 2063 8888 2012 06 26 19 38 05 Cal out BY 0 0 10 0 GroupB Normal Note Co amp LI 62 2062 8888 2012 06 26 19 38 05 Cal out EY 0 0 10 0 GroupB Normal Note h P o 2004 8888 2012 06 26 19 38 05 Callout o 0 0 10 0 GroupB Normal Note H amp H 3 2003 8888 2012 06 26 19 38 05 calou 0 0 10 0 GroupB Normal Note A P o 2 2002 8888 2012 06 26 19 38 04 Cal out RP 0 0 10 0 GroupB Normal Note A 2 O 63 2063 8888 2012 06 26 19 37 42 calou 0 0 11 0 GroupB Normal Note nH P LI 62 2062 8888 2012 06 26 19 37 43 Cal out BP 0 0 10 0 GroupB Normal Note ray pP O 7 2007 8888 2012 06 26 19 37 43 calou 0 0 10 0 GroupB Normal Note A P LI 6 2006 8888 2012 06 26 19 37 43 Cal out BP 0 0 10 0 GroupB Normal Note A P O 5 2005 8888 2012 06 26 19 37 43 Gayigyt ff 0 0 10 O GroupB Normal Note A P Page 1lot715 b bi Displaying 1 10 of 71142 Broadcast a list The eVRS built in recording equipments adds the function that the recording broadcasts a list in the edition of V5 0 all recordings that checked to once listen to are recording in this list the convenience search has already checked to once listen to of recordings record Local code Remode code Time 2063 8886 2012 06 26 19 38 05 2062 8886 2012 06 26 19 38 05 2002 83
22. ically empty Opration Log Delete All Keyword User Begin 2012 09 03 End2012 09 21 Page count15 a eg ep Time User Memo 2012 09 21 14 08 16 admin setolobal Setting F i in APER IPH 192 168 18 130 romp O i in APER IPH 192 168 18 11 O in RARR IPHAtE192 168 18 11 O Are you sure want delete all SME O BAR IPA 192 168 18 100 in APER IPH 192 168 189 146 C in APER IPHL L192 168 18 130 2012 09 18 13 14 21 admin admin APER IPH 192 168 189 130 2012 09 18 13 14 20 admin admin HAER IPH 192 168 198 130 2012 09 17 14 10 30 admin MERE C 2012 09 17 14 10 19 admin HERE 2012 09 17 14 09 17 admin admin HPE IPE 192 168 18 146 2042 09 17 13 44 40 admin admin H PER IPH 192 166 183 114 2012 09 17 13 42 02 admin admin A PER IPH 192 168 18 11 9 2 The recording checking log The system user records the system recording checking operations 33 Operating Instructions Record Query Log mi x LI Time User Memo I 2012 05 16 15 03 40 admin Query record tha local code is 2000Record Save conditon E 2012 05 16 15 03 39 admin Query record tha local code is 2000Record Save conditon 2012 05 16 15 03 38 admin Query record tha local code is 2000Record Save conditon AN 2012 05 16 15 03 37 admin Query record tha local code is 2000Record Save conditon 2012 05 16 15 03 36 admin Query record tha local code is 2000Record Save conditon AN 2012 05 16 15
23. n the equipment to restart it the tool will scan an IP address hint Need to be noticed here the net of the equipments pass the address must establish to just go very much Otherwise the IP address scanning doesn t arrive clearance slowly save Clear slowly saving of WEB 5 MINUTES Nn TODAY O eneee Query Today s records Long records O Channel Set Monito Query Set P lll Help doc Clear Cache Lord front panel column 3 3 3 Running information Used for showing equipments information and edition information Software Information Device Name eVRS WorkLong 0 37 VoiceFormat ADPCM RemainSpace 4910 Hour User admin Login Time 2013 02 27 14 37 Version V10 0 0 Hardware 1 0 0 0 DSP 1 0 0 0 Recorder 4 0 0 3 WEB 10 0 0 0 Figure Device information 14 Operating Instructions 3 4 The legal power establishes Log on system to need to establish the legal power of dissimilarity according to the different customer the customer s legal power at Jof add a customer Jin carry on a constitution is shown as diagram below LoginId a Password C Select All Repeat Password F Name C Monitor C channel Set Channel o Department LJ Query C Delete Record Telephone O Mobile C View log _ Delete log code Setting J Query Set J Lock Sound Record Save Modify customer s legal power order a diagram mark flick Kopenedit descend diagram in
24. ning amp C Are you sure 6 15 35 35 OHour3Minute13Second C 6 15 31 14 OHour11Minute13S5econd F 6 15 19 16 OHour11Minute24Second m7 A 190701 OHanrs Minite1taSeranrdi 3 Clear Log Click Clear All the following list records will empty automatically ee Operating Instructions Startup log Delete All Begin 2012 09 14 Endi2012 09 21 Page count Startup Stop Total 2012 09 21 11 37 04 2012 09 21 11 37 04 Running Are you sure want delete all la 4 Page 1 of 1 gt Fl amp Displaying 1 1 of 4 9 4 System running log files System running log file Click download to see if the system is running a detailed log Detailed log FileName FileSize Modify DateTime Dowload rec sys200004 log 7 81K 0777 2000 04 07 19 55 52 2 rec sys201208 log 49 13K 0777 2012 08 29 15 59 12 rec sys201209 log 26 73K 0777 2012 09 21 14 19 48 2 36 Operating Instructions Chapter 10 Traffic statistics Traffic statistics consists of two parts Chart statistics and list statistics 10 1 The chart statistics Statistics in the chart in double click a diagram mark e and Ea look into to all passages to shout go into exhale and keep view diagram on the average Click beginning date and end date look into passage s shouting according to time go into exhale average value While looking into chart can choose pillar form diagram and list diagram Channel 0 1 2 3 4 5 6 7 8 9
25. op op ee ep Sel elie lei i 2005 20 2906 26 19 37 43 Group Hamdi Peje 1 lof 7118 Dispisyng 1 10 of 71143 The diagram recording didn t target 4 1 1 Recording condition set area Allow users to enter a query log filter The system default displays recording files from a l Advanced week ago to the current time If you want more complex queries click on Advanced the following interface will be popped up yin Operating Instructions AdvancedSearch x Remode code el Local code Begin 2072 09 14 00 00 01 End 2012 09 21 23 59 59 Dir anOcalinOcalout Length o 9999999Second Manager Department O S The settings mentioned will be shown in details in the following introduction of sound recordings display area 4 1 2 Audio file play area Here the system loads the Windows Media Player 10 0 control of the IE PC If it is blank it shows that this PC will download and install the Windows Media Player 10 0 control The user wants to play sound recordings simply click the back button of the corresponding sound recordings o and playback controls will automatically start playing Due to different PC systems and settings t may not start playing if you click the button o The play button of the playback controls changes from ME toll which requires you to click the control buttons then you can hear the audio file Sound recording display and operation region The region will s
26. ormal Note A P O 62 2062 8888 2012 06 26 19 37 43 Galon 0 0 10 0 GroupB Normal Note n P Fl 7 2012 06 26 19 37 43 callout 0 0 10 0 GroupB Normal Note A P LI 6 2012 06 26 19 37 43 callout BY 0 0 10 0 GroupB Normal Note A P O 5 2012 06 26 19 37 43 caout 0 0 10 0 GroupB Normal Note n P Page 11017115 b bi amp Displaying 1 10 of 71142 Notice Choose the scope in time while searching the news is false while avoiding a search Begin End 9 21 Remode code a Page count Time Sem Length Ring Count Department Stop reason Note Play Lock 2012 06 Sun Mon Tue Wed Thu Fri Sat 0 0 10 D GroupB Normal Note fi 20 30 3 2 3 2012 06 7 7 7 ie 0 0 10 GroupB Normal Note rat PE 5 6 7 amp 9 1011 2012 06 19 20 21 22 23 24 25 0 0 10 0 GroupB Normal Note ji gt 2012 06 72 2 28 2 30 1 2 pepi a 0 GroupB Normal Note ra P 3 4 5 6 7 8 9 2012 06 0 00 11 0 GroupB Normal Note Clear Today OK j ce N P 2012 06 20 Te a7 43 Callout i 0 0 10 0 GroupB Normal Note fat Pe 2012 06 26 19 37 43 Callout 0 0 10 0 GroupB Normal Note rat pE 2012 06 26 19 37 43 Callout 0 0 10 0 GroupB Normal Note ji pE 2012 06 26 19 37 43 Callout 0 0 10 0 Groupe Normal Note oh Pe help text file appear to operate the text file download interface the IP scans tool use afie Operating Instructions BE When the IP address of equipments forgets can check the IP address of finding out the equipments according to this small tool Open tool the
27. peration to achieve a high level of anti virus anti jamming capability audio file storage and efficient protective effect 9 Automatic gain The system has an automatic gain function able to automatically adjust the volume of both caller and receiver in case of low sound 10 Automatically cleared When the system hard disk is full the system will automatically clear the first recording of information to ensure that the system can run continuously all year round 11 Call Query Inquire about the related Caller ID outgoing calls missed calls the recording time recording time recording channel number and other information 12 Traffic analysis All kinds of call information classification analysis and processing before ordering must request 1 The microphone recording eVRS embedded speech equipment support microphone recording Operating Instructions does not support the microphone insert recording 2 The power support dc 48v power supply 1 2 The product features 1 An industrial grade chassis design Industry standard 19 inch shelves chassis rugged compact lightweight simple and convenient mobility and installation 2 Embedded operating system Embedded operating system Linux 2 6 kernel provides the optimal tasking the most secure file system the most reliable system stability 3 Professional embedded hardware Low power embedded PowerPC architecture CPU the highest frequency up to 667MHz 4 DSP technolog
28. r show to be recorded sound of that talks on the phone of call sign direction beat into or tee off Grow while recording sound For press to control the recording of mode creation recording long mean drive record sound taking off of words machine s machine to the time length that hangs machine For the key control mode creation of recording recording long mean a customer to finish pressing _ 20 Operating Instructions the last recording start key to finish pressing the last recording stop key grow for this period of time For voice control mode creation of recording recording long mean that the system examination has a beginning to record sound have no the voice stop growing for taped this period of time For don t take off the recording record mainly is a call don t answer the phone of machine here will show 0 0 0 Flap bell number of times Telephone bell record shouts that the fashionable telephone is starting the first bell arriving a customer to take off machine for this period of time number of times To the telephone for exhaling here is always 0 End reason Talk to comment on other matters proposal or note Broadcast Click de the button can broadcast a rightness should record sound the speech document of record all recordings documents for once broadcasting will show at this list in the list appears spooler along with the increment of the recording record convenience s looking into has been already ch
29. rdings investigation recording deleted log viewer log deletion and Numbers ICANN traffic statistics system upgrades global parameters recording filter advanced settings restore the factory query set locked recording click Save that modify Success Loginld Name Department Telephone Mobile Email Delete Edit Password admin Loginld Channel Telephone Email Memo admin admin Name admin Department m saie Displaying 1 1 of 1 CO Select All Monitor Channel Set Delete Record Delete log Query view log User Code Global Setting Statistics Setting Record Filter Lock Sound Record Query Set Operating Instructions Order a diagram mesel the modification log on the password of system after modifying order keep Password gi Old Password 00000000000 Password New Password Oooo Atleast six numbers or letters Confirm Password Po Chapter 9 Log management Log management consists of four parts the operation log log equipment startup log file system running log recording check listen 9 1 The log operation System users record the system operations Opration Log a EN kero user Beginl2012 09 14 End2012 09 21 Page counts Time User Memo 2012 09 21 14 08 16 admin SetGlobal Setting 2012 09 21 14 07 53 admin admin APER IPHIUE192 168 18 130 2012 09 18 14 08 21 admin admin APER IPHhtt 192 168 18 11 2012 09 18 14 0
30. seconds Pause record Sensitivity Bigger more sensitive By Voltage Start record when voltage less than 18 Y The system provides three recording starts the voltage controlled voice DTMF control Voltage controlled in most of the occasions of analog telephone lines when recording audio line of no voltage you can use the voice when users of recording phones require the autonomy to decide whether to be recorded according to the contents of the calls use the DTMF control Parameter settings of voltage controlled manner The only parameter of the voltage controlled manner is hook judgment voltage when line voltage is lower than this the system will believe that the phone is off hook and start recording vice versa stop recording The system s default value is 18V suitable for most lines But when this voltage can not adapt to line conditions use the following steps to determine the hook judgment voltage 1 Open the system main interface 2 Hang up the corresponding channel phone wait a while 5 seconds Until the values in line voltage column become stable record this value as V1 3 Hook the corresponding channel phone some phones have high line voltage in the case of hands free it is recommended using hands free hook If the voltage of handle offhook is lower please use the handle offhook wait a few minutes 5 seconds Until the values in line voltage column become stable record this value as V2 4 Calculate
31. splays new list interface Click OK the list is added to the number management list State EnableODisable Memo 2 Export Excel _ 28 Operating Instructions eee DownLoad E ZER output xls HH Microsoft Excel Worksheet FRA E Desktop v AR BM x s v 7 2 White list Only when the other number is on this list the system will record this phone The main operations are divided into the following The new list click on the new list the system displays new list interface Click OK the list is added to the list of number management Record List Code O State AlO Enable Disable Page count F Code Name Memo State Opration null Disable 5 null isable null Disable null Disable 2020 Enable 2015 Disable 2019 eee Enable 2030 111 Enable m ie Se e Se i 4 4 Page ofi m P a Displaying 1 3 0f3 2 Export Excel Click the Export Excel button _29 Operating Instructions ZER output xls 28H Microsoft Excel Worksheet FER B Desktop Se SEAM Chapter 8 customer manages The customer manages to include The customer manages and modifies a password Password The customer manages to include Add a customer delete a customer edit modification customer basic information modification password modification log on the password of each member of system Login Name Department Telephone Mobile Email C case Ear admin admin a
32. stall carry on gearing Vel coma 4 after installing the right bottom Cape of table s top appears NE ram mark can carry on a recording and monitor at this time 95 Operating Instructions Chapter 6 System Setting 6 1 Global parameters Set the system global parameters Global Setting Device Code 0306070901050202 Device Ip 20 1 34 Device Name eVRS Max length 3600 Sect Single recording the length of time greater than this value it will stop recording Min length Po sec Single recording the length of time less than this value it will be delete VoiceFormat ADPCM v Language English English Save 6 2 Recording filter Filter the recording numbers Select white list settings recording all the numbers in the system Select blacklist settings no recording of any number in the system Choose not to enable not to enable this feature temporarily in the system Record Filter Disable Enable Record Code List S C Only the record number in the Record Code List Enable Unrecord Code List C K Record All expect code in Unrecord Code List 6 3 Advanced Settings Advanced Settings you can configure some of the parameters of the switch WARNING The non management or technical personnel do not modify or there will be unintended consequences _ 26 Operating Instructions FileName FileSize Right Modify DateTime 0 18K 0777 2012 05 20 21 49 26
33. t Channel MH M3 M4 la M1 M2 Vl17 Mho M20 M25 M 27 Vas M33 M5 M6 M41 M43 M44 M49 s 52 57 s9 Iso iMiSelect All Click channel select query calls of single multiple or all channels the following is the check of channel 0 18 Operating Instructions End 2012 09 21 Page count Unpickup L select all Chapter 11 information column 11 1 The information column operates The information column includes The equipments information edition information and safety withdraws three parts and is shown as diagram below Software Information Device Name eVRS WorkLong 0 37 VoiceFormat ADPCM RemainSpace 4910 Hour User admin LoginTime 2013 02 27 Version V10 0 0 Hardware 1 0 0 0 DSP 1 0 0 0 Recorder 4 0 0 3 WEB 10 0 0 0 In the equipments information can look into the equipments name of this system equipments 39 Operating Instructions IP current time have already circulated time record sound a format and log on informations such as customer the customer logs on at present of name and debarkation time etc Software Information Device Name eVR5 WorkLong 0 37 VolceFormat ADPCM RemainSpace 4910 Hour User admin Login Time 2013 02 27 14 37 The edition information is to carry on looking into to this system related edition Version V10 0 0 Hardware 1 0 0 1 DSP 1 0 3 0 Recorder 4 0 0 2 WEB 10 0 0 0 Click the safety withdr
34. ta sampling and quantifying the 64 channel processing capability eVRS configure 80G 320G SATA interface recording hard disk a large recording capacity of up to 5 000 to 22 400 hours can be realized It overcomes the shortcoming of recording or PC s instability of the traditional PC class recording system in the case of more lines eVRS can realize 0 to 64 way telephone recording 1 1 The product functions 1 An independent system Adopt Linux 2 6 kernel embedded operating system able to realize 7 24 hours recording without a computer 2 Support lines Ordinary analog telephone lines Digital trunk line SS7 ISDN SS1 LINESIDE CAS extension while supporting the El T1 VOIP lines 3 Voice channels Support 8 16 32 64 ordinary analog telephone lines recording simultaneously Operating Instructions Support 30 60 120 digital trunk lines recording simultaneously Support 8 16 32 64 VOIP lines recording simultaneously 4 Speech coding CCITT A u law 64Kbps IMA ADPCM 32Kbps 5 The recording start Flexible ways of recording start with three startup modes of a voltage control keying the voice control 6 The recording settings Recording start time can be set flexibly whether a period of time or 7 24 hours recording 7 The automatic recording Without manual operation the system will automatically open the recording finish the recording at any time 8 Recording protection Embedded systems stand alone o
35. terface managing person can at correspond of modify other customers in the information frame of basic information Loginld Name Department Telephone Mobile Email Delete Edit Password admin admin Displaying 1 1 of 1 Loginid admin F Name aamin C Select All Channel 0 15 Department TTT Monitor Channel Set Telephone oo Mobile O Query Delete Record Ema oe di i User Statistics Code Setting Global Setting M Record Filter Query Set Lock Sound Record SE Operating Instructions Chapter 4 Recording Query 4 1 Introduction of recording interface Recording query is commonly used module of this system in which you may inquire about check and listen to record the sound recordings excel export download audio files delete recordings and other operations Introduction to recording Query Interface Recording query interface is divided into four main functional areas from top to bottom Delete Play Dowload Begin 2011 09 14 End 2012 09 21 Remode code Page count AO LI Channel Local code Remode code Time Dir Length Ring Gout Department Stop rason Note Play Lack LI 63 2063 53a 2012 06 28 13 36 05 ti 0 0 10 0 Groupe heocrmal Note ra a O 2052 08 2012 06 28 18 38 05 fi 0 0 40 0 Groupe Normal Note Ti O 4 2004 BESS 2012 06 26 19 38 05 fii ae Group Normal Hole Ti f oO 3 2003 Fisi 2012 06 26 13 38 05 age 0 00 10 0 Groups Piira Note Ti pp oO 2 2002 8338
36. y Based on the TMS320C64x core professional voice processing DSP processing capacity f 3 5 5 6G MIPS 5 Low power consumption As a result of the low power embedded design the whole power is less than 15W able to ensure continuous and stable operation even without external cooling 6 Recording capacity Configuration of 80G to 320G SATA interface recording hard disk a large recording capacity of up to 5 000 to 22 400 hours can be achieved 7 The operating system curing design The operating system and the major functional modules are fixed in the FLASH 8 The monitoring system Built in watchdog circuit on the system running the daemon and monitor system abnormalities can be automatically reset Operating Instructions Chapter 2 Hardware and software environment requirements eVRS series embedded recording device hereinafter referred to this device or system adopts B S architecture design The user can operate the management setting and query of the device through the IE browser eVRS series embedded recording equipment can operate independently no requirement for an external device collaboration As long as the user needs to access the device data simply open the web browser any device within the same network on the PC can access the device eVRS series embedded recording equipment supports access to device data via all kinds of mainstream browsers such as Microsoft IE 7 0 and later version 360 secure browser Google
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