Q8 Series User's Manual
Contents
1. g YE VER E ug d Figure 6 1 15 POSTEK Q8 Series User s Manual Chapter 2 Setup and Use E Figure 6 2 Chapter 2 Setup and Use Q8 Series User s Manual Media Guide Rod Media Guide Platen Roller Figure 6 3 POSTEK i Q8 Series User s Manual Chapter 2 Setup and Use Peel off Mode To load media into the Q8 while using Peel off Mode 1 Set the 4 DIP Switch to the ON position Turn on the printer 3 Reset the Peeler Module Press and hold the Cancel button for 4 seconds until the 3 indicator lamps begin to blink simultaneously Release the Cancel button and press it again one more time Reset is complete 4 Load a roll of ribbon Push the Peeler Module to the Open state Route the media as shown pull the liner to make sure it is tight and then turn the Peeler Module to the Close state Peeler Module installation is complete see Figure 6 4 and Figure 6 5 F o O T 829 Ss DV By 7 Label Printhead Module Figure 6 4 Chapter 2 Setup and Use Q8 Series User s Manual Peeler under Open state Label Path Liner Path Peeler under Close state Figure 6 5 POSTEK 1 Q8 Series User s Manual Chapter 2 Setup and Use Cutting Mode Set the 3 DIP Swit2. Barcode Label Printer User s Manual 6th edition January 2015 Disclaimer This manual has been validated and reviewed for accuracy The instructions and descriptions it contains are accurate for the Postek Q8 Label Printer at the time of this manual s printing However succeeding printers and manuals are subject to change without notice Postek assumes no liability for damages incurred directly or indirectly from errors omissions or discrepancies between the printer and this manual Although this manual describes and details many issues which could possibly occur the manufacturer cannot warrant against unpredictable conditions during the printing process For problems such as the printer not working lost or unclear print content etc the manufacturer and resellers are responsible for correcting these issues according to Postek Printer Warranty Clauses In no event shall the manufacturer or the resellers involved be liable for any damages whatsoever including without limitation damages for loss of business profits business interruption loss of business information or other pecuniary loss arising from the use of this product Important Safety Instructions Only qualified and trained authorized POSTEK service providers should attempt to disassemble or repair the printer Incorrect disassembling of the product or its power adaptor may cause an electronic short human injury or printer component damages Do not use a worn or damaged po
3. Slot Figure 7 1 Chapter 2 Setup and Use Q8 Series User s Manual AA m i Media Sensor Figure 7 2 2 5mm Space Figure 7 3 POSTEK 2 Q8 Series User s Manual Chapter 2 Setup and Use Space Figure 7 4 Space Figure 7 5 Chapter 2 Setup and Use Media Sensor Cover epesesesss Figure 7 7 POSTEK 25 Chapter 3 Operations and Settings Q8 Series User s Manual Chapter 3 Operations and Settings Basic Operations Power Switch The power switch is on the back panel of the printer The symbols on the switch are defined as follows ON O OFF The Front Panel The Front Panel of the Q8 printer consists of Three Indicator Lamps MEDIA READY and RIBBON Three multi function buttons PAUSE FEED and CANCEL Indicator Lamps The three lamps indicate the status of the printer please refer to Chapter 4 Troubleshooting for error indicators Solid Indicates the printer is in the normal state Blinking Indicates the printer is in the PAUSE state Solid Indicates the printer is in the normal state Blinking simultaneously with READY Running out of media Solid Indicates thermal transfer printing Off Direct thermal printing no ribbon inst
4. electrostatic safety precautions when handling Power off the printer when not in use for extended periods of time Never operate in a high temperature environment Follow all recommendations and setup instructions included in this manual Preface Important Notice Q8 Series User s Manual Table of Contents Table of Come os orbita Qua n eveesspesenvesnan abe sunash vues avinnsumvesivacaaveves EE DOR PAP VELO DE AT een PUDE EAE ea VOUT REMAN TERRES 1 gir AA AA A A A A AA ARA 2 Important Notice Read Me First 4 ertet eere dada te Hes ees eg EEN Te Fever el Cen densi vested iaeoveosteva ees roe enaA 2 Chapter Fm tro di i ee 3 Technical Specificatiofis iia or rin 3 Printer Specifications iniret Ter ES HIR savsoasavevagardesesaseatavosusnestetaasudvatersesteopenstvate a aa ais 3 Power Adapter Specifications trei tte ee T RE EU ed IEEE SER DRE aAa Ue LE RE ee Pepe 4 Contents of BOX C PR 4 E 4 Chapter 2 Setup and US iicvccsccsscesetissedesess seczscessesescbessedeatesssvodes svessceasesnse ISOa SE E EErEE VEETES ES TR ta Dorea SOEI Sresi Estira 6 Setting p NN 6 Main Parts and SUuctures cse Ret I ERU ER Ree IR ER ERRARE AEE Aaa 6 Connecting the Printer dE E epe tes ret rd eu cs 8 Interface Connection iue iiti nn RR HER ERR ER ERE HERR ER ER VERE ER EE ER ERE ER ER ERU ETENEE ER eee ee edge 9 A H 10 Loading me Medias 14 Pelo Mod od 18 Cutting Mode
5. rnt OO NN 20 Adjusting the Position of Media Sensor essent essensen eneste essens renen een sees 21 Chapter 3 Operations and Settings isiisiccssosssescsovessseesovessonnnsesctonacsocsonnesssssnaseassennses sonacecssvvaesssesvecessocessesstosesossenszsess 27 ESTO ERR 27 IPO WEL Wichita 27 The Front Pala 27 Advanced AAA vesdosseuvtaves ENSE CETERIS ONEEN PASEN EE NENN AOE KOENNEN NEDENE aek 28 Media Sensor Calibration re er ERR EE RO EEA E A E EE RT RESET ERE ET iaa 28 SEE FE P 28 Reset to Factory Default Settings tire ete reete a E iia 29 DIP SS Witch Panels ende SEES LS RESENS ERE SEDDEL en a e hane hun ee 29 Windows Dri Ver jesse e I dis cad ER EEEE CREER ic Ue CER CRETAE CRT RE EE CER CY CARTER EUER CREER disco 30 EAS A NN 30 Chapter 4 Maintenance e 31 Cleaning the Printhead AAA NN 31 Cleaning the Platen Roller 5i repete eee EO HR HEUS RP odeanaayegeesichudeaveay esate a Aa Ea 31 Cleaning the Printer Interior siisii eee rante ti eene rh Na tabes tav XE PEE ERI anciano E seecedorsvacatesd osevacavancueontesdoucs 32 Chapter 5 Troubleshooting 4 eere ee eee e e eee eee eene testen sene oero sens ee ress seta ses sse tasses E noo seta se sso s e tasses essen sees noes 33 Error Indicators T ane 33 MiSCellaneOus ini 34 Vert
6. settings are input in PosLable software READY and RIBBON Lamps blink simultaneously Possible Cause Recommend Solutions Ribbon ran out Load a new roll of ribbon Ribbon jammed Clear the jam Contact an authorized POSTEK service provider for Ribbon Sensor error technical support Only READY Lamp blinks Possible Cause Recommend Solutions Serial I O error Check DIP switches for the baud rate settings a Restart the printer Memory overflow y b Reset the printer POSTEK 33 Q8 Series User s Manual Chapter 5 Troubleshooting Miscellaneous Vertical Blank Lines Appear If the printer prints vertical blank lines as shown in the below picture it may be due to a dirty or defective Printhead See the table below for possible causes and solutions Cause Corrective Action Clean the Printhead Follow the recommended maintenance guidelines The Pontiacs uny for cleaning the Printhead Vertical lines still appear after cleaning the Contact an authorized POSTEK service provider for technical support Printhead Printer Timeout Error Message Execute following corrective actions 1 Check the interface cable for proper connection 2 Ensure the Q8 printer is powered on If the trouble still exists please contact an authorized POSTEK service provider for technical support Data Sent but Not Printing 1 Ensure the correct driver is chosen in the label softwa
7. the label after it is printed Note Pell off requires an optional Peeler Kit to be installed Cutting mode requires an optional Guillotine Cutter to be installed Standard Mode To load media into the Q8 while using Standard Mode 1 Lift the top cover to expose the Media Compartment 2 Take out the Media Spindle see Figure 6 1 3 Load a Media Roll with labels facing up onto the Media Spindle using the scale on the Media Spindle to position the Media Roll in the middle of the Spindle 4 Next insert the two Media Roll Guides with their smooth sides facing inwards towards the Media Roll on each side of the Roll on the Media Spindle Push the two Media Roll Guides close to Media Roll see Figure 6 2 Insert the entire unit into the printer s Media Compartment Turn the Handle to the open position to open the Printhead module Route the labels under and pass the Media Guide Rod and over and pass the Platen Roller to the front of the printer BOs c SON cvA Slide the Media Guides to the edge of the media don t squeeze the labels make sure they remain flat see Figure 6 3 9 Turn the Handle to the close position 10 Close the cover and press the FEED button to feed the Media and ensure proper tracking If the printer does not correctly sense the top of each label it may be necessary to perform the Media Calibration see Operations Q8 Series User s Manual Chapter 2 Setup and Use
8. POS TEK RUGGED PARTS DURABLE MACHINES User s Manual Q8 Series Barcode Label Printer FCC Notice This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation This equipment may generate use and or radiate radio frequency energy If not installed and used in full accordance with this User s Manual interference to radio communications may occur This equipment complies with the limits for a Class A Information Technology Equipment pursuant to Part 15 of the FCC Rules which are designed to provide reasonable protection against such interference when operated in a commercial environment Operation of this equipment in a residential area may also cause interference In such case the user at his her expense will be required to correct the interference using whatever means necessary Trademarks POSTEK is a registered trademark by POSTEK Electronics Co Ltd Microsoft Windows are registered trademarks by Microsoft Corporation Copyright 2011 2015 by POSTEK Electronics Co Ltd All rights reserved Under the copyright laws this manual cannot be reproduced in any form without the prior written permission of POSTEK No patent liability is assumed with respect to the use of the information contained herein POSTEK Q8
9. Printer 9S TX2 via 3RX RXD eene 2TX BX3 dee 2TX IX 3 meira 3RX ENDT es 5GND GND5 ec 5GND in4 y in 4 gt pi 5 x 6 pin 6 pin 7 pin 20 pin 8 Baud rate 9600 19200 38400 57600 Baud Rate set by DIP switches 7 8 Data format always 8 data bits 1 start bit and 1 stop bit Parity always non parity Flow control RTS CTS Hardware flow control If using software or drivers under the Windows environment the flow control must be set to hardware Any communications port can transmit data from the host RS232 and USB Preliminary communications settings are not required since the printer will automatically detect which port is active Never send data from 2 ports at the same time Data cannot be sent to more than one port simultaneously otherwise data corruption and print errors may occur Appendix B ASCII Table Appendix B ASCII Table 0 1 2 3 4 5 6 7 0 NUL 0 P li p 1 SOH XON 1 A Q a q 2 STX i 2 B R b r 3 XOFF 3 C S c s 4 4 D T d t 5 NAK 5 E U e u 6 ACK amp 6 F V f V 7 BEL f 7 G W g Ww 8 BS 8 H X h X 9 9 I Y i y A LF ii i J Z j Z B ESC K k C FF lt L 1 D CR M m E SO RS gt N i n F SI US O o DEL Remark The sign is included in the embedded table at DEC128 HEX 80 POSTEK Q8 Series User s Manual 37 POS TEK
10. USE Button 7 Media Exit 2 MEDIA Indicator 5 FEED Button 8 Cover Handle 3 RIBBON Indicator 6 CANCEL Button 9 Observation Window Q8 Series User s Manual Chapter 2 Setup and Use Figure 3 7 Media Compartment 4 Printhead Module Plate 1 Ribbon Take up 5 Ribbon Release Knobs 2 Printhead Bracket 6 Ribbon Supply 3 Handle POSTEK Q8 Series User s Manual Chapter 2 Setup and Use Figure 4 1 RS 232 Serial Interface 4 Power Jack 2 DIP Switches 5 Power Switch 3 USB Interface Connecting the Printer Warnings 1 Using the wrong power adapter will cause damage to your printer POSTEK assumes no liability for any damage in such cases The rating for the printer is 24VDC 2 Do not operate the printer near heat sources liquids or corrosive chemicals Make sure the printer is powered OFF Connect the power cord to the power adapter Connect the power adapter s DC input plug to the power jack ee OBS N Plug the power cord into a live wall outlet Chapter 2 Setup and Use Q8 Series User s Manual Interface Connection The Q8 supports USB and RS 232 Serial interface connections Note When connecting the Q8 to a computer via the USB cable make sure to utilize the same USB port used during the driver installation process which enables the printer to retrieve needed commands or data from the PC If the same USB
11. alled Blinking simultaneously with READY Running out of ribbon POSTEK Q8 Series User s Manual Chapter 3 Operations and Settings Buttons The three buttons have different functions based on the mode of the operation is performed Advanced Functions Forces the printer to continue working after an error has been corrected Mode Basic Functions t See Advanced Operations below Feed Calibration Feeds one label Media Sensor Calibration Pause Self Test Press once to pause current print job Self test Press a second time to resume printing The Printer performs a self test and prints out a configuration report Cancel Reset Cancel current batch of labels Reset Resets the printer to Factory Default Settings Advanced Operations Media Sensor Calibration It is necessary to perform a Media Sensor Calibration after each new roll of media is installed 1 Press and hold the Feed Calibration button for about 4 seconds 2 The printer will feed several labels 3 The three indicator lamps will stop blinking and remain lit the printer is back to a normal state Self Test 1 Press and hold the Pause Self Test button for about 4 seconds 2 The printer will print out a configuration report and the three indicator lamps will stop blinking and remain lit The printer is back to a normal state 3 The following information will be printed on the self test report Fontlist Har
12. andle to the open position Flip down the Printhead Module Plate see Figure 5 1 2 Remove the ribbon from its package and place the roll into the Ribbon Supply area pulling out the Ribbon Release Knob to insert the roll and allow the leading edge of the ribbon to fall underneath the Printhead module Ensure the ink side of the ribbon is facing down see Figure 5 2 3 Lead the ribbon below the Printhead module towards the front of the printer Attach the leading edge of the ribbon to an empty core Mount the core onto the Ribbon Take up using the Ribbon Loading Knob 5 Turn the Ribbon Take up Knob clockwise to ensure ribbon is tight and smooth see Figure 5 3 Close the Printhead Module Plate and turn the handle to the close position to lock the Printhead Module see Figure 5 3 Chapter 2 Setup and Use Q8 Series User s Manual Figure 5 1 POSTEK u Chapter 2 Setup and Use Q8 Series User s Manual Figure 5 2 Manu Q8 Series Chapter 2 Setup and Use Figure 5 3 POSTEK Q8 Series User s Manual Chapter 2 Setup and Use Loading the Media Q8 printers can be operated in three different modes Standard mode Peel off mode and Cutting mode In Standard mode each printed label remains on the backing liner In Peel off mode each printed label is peeled away from the backing liner automatically In Cutting mode the printer automatically cuts
13. ch to ON to enable the cutter function see Figure 6 6 2 Turn on the printer 3 Reset the Cutter Press and hold the Cancel button for 4 seconds the three lamps will blink simultaneously Release and press the Cancel button again the Cutter is ready to use see Figure 6 6 4 Turn the Handle to the open position and flip down the Printhead Module Plate Lead the labels through the Cutter then close the Printhead Module Plate and turn the Handle to the close position Media roll is loaded see Figure 6 7 Remarks It is a must to reset the cutter before loading media or else the wrong location of cutter blade will cause label fail to go through the cutter p ES READY MEDIA RIBBON PAUSE Self Test FEED Calibration CANCEL Th UU Figure 6 6 Chapter 2 Setup and Use Q8 Series User s Manual Figure 6 7 Adjusting the Position of Media Sensor Lift the top cover see Figure 7 1 Turn the Handle to the open position take out the Media Sensor Cover to expose the Media Sensor Figure 7 2 Check the location of Media Sensor see Figures 7 3 7 4 and 7 5 Remove the media sensor cover remove the screw adjust the media sensor to the appropriate position then fix the Be IAS screw back Figure 7 7 5 Put back the media sensor cover POSTEK a Chapter 2 Setup and Use Q8 Series User s Manual Media Sensor
14. d and not available ON Enable IP setting IP address setup OFF Disable IP setting Default OFF 8 7 7 010 9600 n 8 1 RS232 Serial Port baud rate setting 0 I 1 19200 n 8 1 0 OFF 1 ON 8 110 38400 n 8 1 Default 00 1 1 57600 n 8 1 Please read the content in Important Notice section before setting your printer to direct thermal mode Windows Driver The Q8 printer is compatible with the following operating systems e Windows 7 e Windows 8 e Windows Vista e Windows 2000 e Windows XP e Windows 2003 e Windows 9X Note Prior to uploading a new driver or installing an updated driver remove any old version of the driver that may be stored in your computer Label Software Each Q8 Series printer is packaged with powerful barcode label editing software Chapter 4 Maintenance Q8 Series User s Manual Chapter 4 Maintenance Warnings 1 Make sure the printer is powered off before performing maintenance operations 2 The Printhead may be hot due to recent printing Wait until the Printhead cools before performing maintenance 3 Use only anhydrous isopropyl alcohol to clean the print head Cleaning the Printhead The Printhead is the mechanism that enables the ink to impact the label Due to the Printheads precision construction and necessary location in the printer it comes into contact with consumables and therefore is susceptible to dirt accumulation If dirt is not removed the Printhead may b
15. dware configuration and status Label parameters Firmware version Direct Thermal or Thermal Transfer printing method Chapter 3 Operations and Settings Q8 Series User s Manual Reset to Factory Default Settings To reset the printer to factory default settings 1 Press and hold the Cancel s Reset button for 4 seconds the three lamps will blink simultaneously the printer will return to normal state automatically if no operations are performed within 4 seconds Release and press the Cancel s Reset button again 3 The three indicators stop blinking and remain lit The printer is now in its normal state Note The printed label count and printed length may not be reset DIP Switch Panel The DIP Switch panel is located on the back of the printer gt 0 OFF M O x L e LJ a E o m L co Note Turn off the printer before setting DIP switches POSTEK 2 Q8 Series User s Manual Chapter 3 Operations and Settings DIP Bit Functions Remarks 1 ON Direct thermal print Printing type setting OFF Thermal transfer print Default OFF gt ON Tear off position Stop position setting OFF Edge of next label Default OFF ON Cutter is installed Cutter setting i OFF Cutter is not installed Default OFF 4 ON Peeler is installed Peeler settings OFF Peeler is not installed Default OFF 2 Reserve
16. e damaged To ensure longevity of the Printhead follow the recommended maintenance guidelines below Note A Printhead damaged by misuse is not covered under warranty Clean the Printhead Clean the Printhead after every 1 roll of ribbon use or every 3 rolls of label media use To clean the Printhead 1 Turn printer power off 2 Open the top cover of Q8 printer 3 Turn the handle to open 4 Remove the ribbon if applicable and media 5 Use a cotton swab dipped in anhydrous isopropyl alcohol Rub the swab along the Printhead until the swab no longer accumulates ink 6 Let the Printhead dry before using the Q8 again Cleaning the Platen Roller The Platen Roller located at the exit point and underneath labels supports the labels as they feed out of the printer The roller can accumulate debris from consumables such as dirt sand dust or glue To ensure longevity of the Platen Roller follow the recommended maintenance guidelines below Clean the Platen Roller after every 3 rolls of label media used To clean the Platen Roller 1 Turn off the printer 2 Open the top cover 3 Remove the ribbon if applicable and media 4 Use a cotton swab dipped in anhydrous isopropyl alcohol Rub the swab along the Platen Roller while rotating the roller until the swab no longer accumulates ink or debris POSTEK 31 Q8 Series User s Manual Chapter 4 Maintenance Cleaning the Printer Interior Over time the printer s int
17. erior may collect dust or debris from the consumables It is advised to periodically clean the printer s interior in order to prevent the accumulated debris from damaging internal parts To clean the printer interior use a cotton swabs dipped into anhydrous isopropyl alcohol and remove any debris Chapter 5 Troubleshooting Q8 Series User s Manual Chapter 5 Troubleshooting Error Indicators Typically when the printer is not functioning the READY lamp on the front panel will begin blinking the communication between printer and the host would be interrupted and the printer would stop working Please check the LED indicators on the front panel to detect the malfunction READY and MEDIA Lamps blink simultaneously Possible Cause Recommended Solutions 1 Check and confirm the media has been loaded correctly 2 Check the position of the media sensor and confirm it could detect the media gap or black line 3 Calibrate the media sensor Media sensor cannot detect labels Media ran out Load a roll of media Media jammed Clear the jam The Media Roll Guides are not firmly positioned against the Media or have not been installed Install the Media Roll Guides correctly as shown in Figure 6 2 Contact an authorized POSTEK service provider for Media sensor is broken technical support Note If you are using continuous media without gaps or black lines please make sure the correct Media Type
18. he Printhead DO NOT touch the Printhead with bare hands DO NOT use thermal paper or thermal transfer ribbon which contains Na K or Cl Keep Printhead away from any liquid or dampness Use a cotton swab dipped in anhydrous isopropyl alcohol to clean the Printhead only Always use high quality consumables When the Printhead module is closed pressure is placed directly onto the Printhead dirt such as paper scraps sand dust and glue can scrape or damage the Printhead The Printhead is also easily damaged by static electricity which may be generated by poor quality ribbons Always inspect consumables for quality before purchasing Note The Q8 Series printer functions under Direct Thermal or Thermal Transfer print methods Thermal Transfer is set as the factory default requires ribbon for printing However if you need to print on Direct Thermal materials ribbon is not required please contact your printer supplier or service provider to reduce the printhead pressure This can protect your printhead from early performance deterioration due to direct contact with the thermal media Any physical printhead damage caused by direct thermal printing is not covered under warranty fet o o Q8 Series User s Manual Chapter 1 Introduction Chapter 1 Introduction Technical Specifications Printer Specifications Mode Q8 200 Q8 300 Printing method Thermal transfer Printing
19. ical Blank Lines iE E 34 Printer Timeout Error Message idee aeter eret irrito eri 34 DAS A 34 a A ANN 34 RECOVE Suar tl dalla 35 Appendix A IO Interface Specifications scccsssssscssssscsscssssensscsssssenssssssscesessscsscsssssncesesessensesessssssessncsscsssseneeses 36 RS232 Serial teta aiii 36 Appendix B ASCII Table 37 POSTEK Preface Q8 AIA Ft Preface Your POSTEK Q8 barcode label printer provides many outstanding features to enjoy The POSTEK Q8 is compact versatile and easy to use It supports both direct thermal and thermal transfer printing methods and employs an unparalleled print engine that reduces noise and enhances durability This manual explains how to set up and begin using your POSTEK Q8 printer It also provides detailed information on configuring your Q8 printer basic operations maintenance and troubleshooting Please read this manual carefully and completely before using the POSTEK Q8 printer Important Notice Read Me First A thermal Printhead can be easily damaged due to its precision construction A Printhead damaged due to misuse is not covered under the terms of the warranty To ensure longevity of the Printhead please note the following DO NOT scrape or use tools that might damage the Printhead surface To protect from corroding t
20. port is not available or not known then in the printer s Properties Dialogue Box under the Ports tab ensure the current port location is checked To connect Make sure the printer is powered OFF 2 The printer will identify the communication port automatically 3 The default values of printer port can be obtained from the self test report See Chapter 2 Operation Basics Advanced Functions Self Test Cable configurations for interfaces are found in Appendix A of this guide 5 Please take the following measures to reduce cable noise Restrict the length of the interface cable to less than 6 1 83 M if possible Keep the interface cable separate from power cords POSTEK Q8 Series User s Manual Chapter 2 Setup and Use Installing the Ribbon Note Load ribbon only when using the thermal transfer printing method Remove any ribbon that may be loaded when using the direct thermal printing method Warnings 1 The Q8 supports ribbons with ink on the outside only Check the ribbon package for ink side specifications 2 Always install a ribbon with the ink side facing outwards The ink side of the ribbon must face the media and NOT the Printhead 3 If using a ribbon less than 110 mm wide place the ribbon roll in the middle of the Ribbon Spindle for proper alignment 4 Make sure the inner diameter of the ribbon is 0 5 12 5 mm To install the ribbon 1 Open the right cover of the printer and turn the h
21. r s Manual Input AC 100 240 V 50 60 Hz Output DC 24V 25A Environment 32 F 104 F 0 C 40 C Contents of Box Inspect the shipping carton s for possible shipping damage if damage is discovered notify the shipping company to report the nature and extent of the damage Please check the items according to the Packing List If there are any items missing notify your authorized reseller Packing List Q8 Printer Power Adapter USB interface cable Media Spindle Media Roll Guides Quick Start Guide CD ROM pack Ribbon Core 1 pe 1 pe 1 pe 1 pe 2 pcs 1 pe 1 pe 1 pe Note CD ROM pack includes the Q8 printer driver PosLabel software Q8 User s Guide and the Programming Manual Q8 Series User s Manual Chapter 1 Introduction Printer Power Adapter Sample Media Empty core y UP Media Spindle Lo me RN Y n ON Roll Guide Quick Start Guide Quick Start Guide CD Rom Figure 1 Printer and Accessories POSTEK Q8 Series User s Manual Chapter 2 Setup and Use Chapter 2 Setup and Use Setting up the Printer Before setting up the printer consider the following 1 Make sure there is adequate space around the printer for loading consumables and proper ventilation 2 Make sure the printer is close to the host so the interface cable is easily accessible at either end Main Parts and Structures Figure 2 1 READY Indicator 4 PA
22. re 2 Reset the Q8 printer If the trouble still exists please contact an authorized POSTEK service provider for technical support Poor Printing Quality When experiencing poor print quality check the following Adjust print darkness setting value Adjust print speed setting value Clean the Printhead and the platen roller Poor quality printing may be caused from using a low quality ribbon Change to higher quality ribbon Poor quality printing may be caused from using low quality media Change to higher quality media V gs oup Chapter 5 Troubleshooting Q8 Series User s Manual Recovery After the miscellaneous has been cleared press the CANCEL button to clear the alarm or restart the printer to resume the printing automatically Note For errors not listed here please contact an authorized POSTEK Service Provider for further assistance POSTEK 3s Q8 Series User s Manual Appendix A IO Interface Specifications Appendix A IO Interface Specifications RS232 Serial Interface The RS232 connector on the printer is a DB9F TX RX CTS Connection with the Host Host 25S Printer 9S Host 9S Printer 9S DES Sie 3RX RXZ us 2 TX EX3 eee 2TX TX Bees 3RX DSR6 8 DTR DTR4 e 7DSR DTR 20 aatre 7DSR DSR6 8 DTR RTS 4 ee 4CTS BIS egner 4 CTS CTS5 6 RTS CESS rs 6 RTS GND 7 e 5 GND GND 5 ewveee eee 5 GND Alternately you can connect the 3 wires Host 258 Printer 9S Host 9S
23. resolution 203 dpi 8 dots mm 300 dpi 11 8 dots mm Max printing speed 4 ips 101 6 mm s 3 ips 76 2 mm s Max printing width 4 09 104 mm 4 25 108 mm Max printing length 157 3987 8 mm 79 2006 6 mm Memory 8 MB FLASH ROM 16 MB SDRAM Roll feed die cut continuous tags tickets in plain paper or thermal paper Medi Width 4 33 110 mm max 98 25 mm min NUM Supply roll OD 5 127 mm max ID 1 25 4 mm min Thickness 0 003 0 006 0 08 0 15 mm including liner Wax Wax Resin Resin Ribbon Ribbon roll OD 3 76 2 mm max ID 1 25 4 mm core Max width 4 3 110 mm Max length 360 100 M Fonts Five built in ASCII fonts Optional multiple language fonts 1D Barcode Code 39 Code 93 Code 128 subset A B C Codabar Interleave 2 of 5 UPC A E Bar Code Types 2 and 5 add on EAN 13 8 128 UCC 128 etc 2D Barcode MaxiCode PDF417 Data matrix etc Media sensor Reflective Interfaces RS 232 Serial USB2 0 Power rating 24 VDC Power adapter Weight 5 29lbs 2 4 kgs Dimensions W 8 3 211 mm x D 10 254 mm x H 5 9 150 mm Operation Temperature 32 F 4 104 F 0 C 40 C environment Relative humidity 5 85 non condensing Storage Temperature 40 F 4140 F 40 C 60 C environment Relative humidity 5 85 non condensing Optional items Guillotine Cutter Media Guide Adaptor External Rewinder POSTEK Chapter 1 Introduction Power Adapter Specifications Q8 Series Use
24. wer cord as it could result in electric shock and personal injury If the power cord becomes damaged or frayed replace it immediately Be sure that the output of the power adapter is 24VDC and your power source matches the rating listed on the power adapter Ensure the power source is grounded Do not insert anything into the ventilation slots or openings on the printer The printer and power adapter should never be operated in a location where either one can get wet Personal injury may result The Printhead becomes hot while printing To protect from damaging the Printhead and risk of personal injury avoid touching it To obtain increased Printhead longevity and higher quality output always use quality labels tags and thermal transfer ribbons Check for quality supplies with a POSTEK reseller Static electricity that accumulates on the surface of the human body or other surfaces can damage or destroy the Printhead or electronic components in this device DO NOT touch the Printhead or the electronic components with bare hands Place the printer on a flat firm solid surface Warnings This is a Class A product In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures see FCC Notice Static electricity that accumulates on the surface of the human body or other objects can damage the print head or electronic components in the V6 printer Observe proper
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