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Attix5 Pro Server Edition User Manual
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1. Y Tip Type your exclusions in the format ext e g zip 3 Click OK SWISS DATA BACKUP Patching You can use the Patching page in the Options and Settings dialog box to Enable disable Delta Blocking Enable a Binary Patching threshold Specify mandatory patching Patching files larger than GB or and _ files with these extensions Note Delf Sloodng amp faster than Binary Pafohing but generates arger patohes and uses mare Storage Atfonn disk soace Enable Binary Patching threshold GB Ifa fle Seng patched contains a single block of changed data larger than ths value ie patch Patch these files with every backup even if their date and size did not change MOUNT10 AG Haldenstrasse 5 6340 Baar 84 SWISS DATA BACKUP The Patching page in the Options and Settings dialog box consists of the following areas Delta Blocking Binary Patching Threshold Mandatory Patching m alse e r ne DA 4 Ta e a je 7oWeeae AE CGC Delta Blocking is an alternative to Binary Patching and compares changes on a block level It is significantly faster than Binary Patching and does not require a complete copy of a file in the cache to calculate the patch only a footprint file The footprint file requires very little free disk space 0 0006 of the original file However Delta Blocking patches are much larger than Binary patches Note It ts vital that you read through this section before enabling t
2. MOUNT10 V7 0 0 User Manual for Microsoft Windows Your guide to protecting data with MOUNT10 Server Edition SWISS DATA BACKUP SWISS DATA BACKUP All rights reserved Attix5 2012 Trademarks Microsoft Windows Microsoft Windows Microsoft Windows Server Microsoft Volume Shadow Copy Service VSS MS Windows MS Exchange MS SQL MS SharePoint Exchange Internet Explorer and Windows Explorer are registered trademarks of Microsoft Corporation SWISS DATA BACKUP The following icons are used in this User Manual i The information icon precedes important information The example icon indicates a practical illustration of a process or procedure 9 The hint icon indicates a suggestion or hint to guide or assist you with performing a task The warning icon precedes a warning against potential mistakes and actions that could cause critical error SWISS DATA BACKUP Contents lipie golelt te n o p heat E EE E E E E E 6 Product overvi W s ssssssssssrsesnsnrnrsnrnnnronnnnurnnnnrnrnnrnrunennneururonnneunoneneunnunnnunnnnnnune nnne 6 1 Getting SAE OG rains iccectiectcerientinepecnscedsesurciisienrinesinie tienen 7 2 Installation 0cccsccesccseeeeceseecenesseceneeeeceneeseceseeseceneeseneeseaeseeaeneusuaeaeeseaeseeseeesenseas 8 MOUNT10 SE Setup Wizard sssssesssssnensrnrnsnsrrnrnrnnnnrnrnnnnrnrnnenrnrsnenenrenennnrenenennenennn 9 Step 1 of 5 Start the MOUNT10 SE Setup Wizard cc
3. user MOUNT10 AG Haldenstrasse 5 6340 Baar SWISS DATA BACKUP Icon legend continued bv ah se FF FF F Filter applied by profiling some items included by user Filter applied by profiling some items included and some items excluded by user Filter applied by profiling but items excluded by user Folder excluded by Global Filter All files excluded by profiling Plug in node not selected Some items selected by user All items selected by user All items selected by user some excluded All items excluded by user Filter applied by user MOUNT10 AG Haldenstrasse 5 6340 Baar The Backup Administrator has applied a filter to this folder using profiling and some items have been manually included by the Backup Client user see Selecting data to back up earlier in this chapter The Backup Administrator has applied a filter to this folder using profiling Some items have been excluded and others included by the Backup Client user see Selecting data to back up earlier in this chapter Items in the folder have been included using filters see Using filters earlier in this chapter The folder has been excluded using Global Exclusions The Backup Administrator has excluded all files in the folder These excluded files cannot be included by a Backup Client user The plug in exists but is not selected for backup to the Storage Platform The Backup Client
4. If the cache is deleted full copies of the selected files will be re sent to the Storage Platform during the next backup To enable Streaming Backup Select the Stream backups directly to the Storage Platform check box Streaming Backup causes data to be transferred to the Storage Platform without being written to temporary storage first Streaming Backup has the following benefits Extremely fast Uses very little disk space Optimised for use in environments where bandwidth usage is not an issue e g data centres Streaming Backup has the following limitations Supports Delta Blocking only not Binary Patching Does not support resumes Provides target de duplication only not source de duplication SWISS DATA BACKUP Streaming Backup disables certain options Advanced Communications gt Concurrent Transfer All patching options aside from Mandatory Patching Streaming Backup only supports Delta Blocking Advanced Performance gt Use VSS to back up locked files Advanced Performance gt Backup Limit To enforce a minimum amount of free space on your hard drive To ensure that the Backup Client does not use all available hard drive space during data dumps patching or compression you can select the Enforce minimum free space check box and then specify the amount of free disk space that must remain available SWISS DATA BACKUP Advanced Performance You can use the Advanced Performance page in the Options and Settings dialog
5. Select more than one file at a time by holding down the SHIFT key and selecting the files with your keyboard or mouse Files selected for mandatory patching display on the Backup Selection My Music tab with a green icon containing the letter M dra My Pictures desktop ini Boa Registers txt SWISS DATA BACKUP Disk Usage You can use the Disk Usage page in the Options and Settings dialog box to specify the working folders and control the disk footprint Disk Usage C Program Files AttixS Pro Backup Client SE toBackup che C Program Files AttixS Pro Backup Client SE cache Database C Program Files Attix5 Pro Backup Client SE Cache Days to keep files in Cache Note The longer Res are keotin cache the Setter the obances are that patches instead of fal Stream backups directly to the Storage Platform Streaming Saco uses very hibe odesk space and is ootmised for use 9 enviranmenis where bandwidth is nod invited e g data centres Pease note when fis setting amp an resumes are not supported Delta Blodig amp enforced Enforce minimum free space on hard drive GB Working Folders If you have limited space on the drive where the Backup Client is installed you can move the Temp Cache and Database folders to another location Temp Used as temporary workspace when the files are patched compressed and encrypted Cache Keeps a local compressed and encrypted copy of the selected files fo
6. mail MOUNT10 com or you can include the port number e g mail MOUNT10 com 80 When no port is specified 25 will be used by default i Note The SMTP password is encrypted for added security Click the Test button to verify that the settings are correct A test email will be sent to the address specified in the To box and a message will appear confirming if the email was sent successfully Click OK to close the message and return to the Email Notification settings dialog box Select the Attach files check box to include a log file and or backup selection report as attachments In the Attachment settings area select from the following options Summary warnings and errors Entire log file as per Advanced Options log level setting Backup selection report Provides a summary of the backup selection Click Ok to save the settings and close the Email Notification settings dialog box The Email Notification plug in is now activated and configured and will start emailing reports during the next backup SWISS DATA BACKUP System State plug in When the System State plug in is selected for installation two plug ins are actually installed The plug in used to perform a System State backup or restore depends on the operating system that it s installed on System State using WSB for Windows 2008 and later System State using NTBackup for operating systems prior to Windows 2008 i Notes The VSS plug in sometimes picks up a Syst
7. 01 2002 fext XLS fp C Documents and Settings To cancel the current running task cli cancel SWISS DATA BACKUP Profiling enables your Backup Administrator to propagate certain client side settings from the Storage Platform to your Backup Client It can be used to enforce the following settings Backup schedules Inclusions and exclusions Filters Most options and settings accessible via the Tools menu i Note Profiled settings take priority over settings specified in the Backup Client l When the Backup Client connects to the Storage Platform it receives a list of all profiled settings These changes are implemented in the Backup Client You can however connect to the Storage Platform and update profiled settings manually To update profiled settings manually 1 On the Tools menu click Options 2 On the Backup Account page of the Options and Settings dialog box click the Retrieve settings button The Backup Client will retrieve any profiled settings from the Storage Platform and update its options and settings accordingly i Note Profiled settings are greyed out and cannot be modified from within the Backup Client Inclusions exclusions applied by profiling are displayed with yellow icons in the Backup Client File icons Included file File included by filter Excluded file Folder icons Included folder Ls Folder included by filter Excluded folder SWISS DATA BACKUP The
8. Backup Account Wizard and Backup Wizard combined will launch enabling you to create a Backup Account and configure your backup settings Follow the wizard steps as described in Chapter 3 Setup Wizard If you opted not to launch the Backup Client immediately you can open the Backup Client interface at a later stage via the Start menu or by following any of the instructions listed under Opening the Backup Client in Chapter 5 Graphical User Interface i Note The Setup Wizard will launch when you open the Backup Client for the first time SWISS DATA BACKUP The Setup Wizard consists of the Account Wizard and Backup Wizard combined into one It is used to set up a Backup Account which is required for backing up and configure your backup settings The Setup Wizard runs automatically the first time the Backup Client is opened You can run the standalone Account Wizard or Backup Wizard at any other time by clicking Tools gt Wizards gt Account Wizard Tools gt Wizards gt Backup Wizard i Note If you run the Account Wizard a warning box will appear Click the Run Account Wizard button and follow the instructions If you selected the Launch Backup Client SE check box in the last step of the MOUNT10 SE Setup Wizard see The MOUNTI10 SE Setup Wizard in Chapter 2 Installation the Backup Client will run and display the Setup Wizard automatically If the Launch Backup Client SE check box was not selected i
9. CLI to run the SE Setup Wizard remotely enable SE Remote Management and to send a wide range of backup and restore commands to any SE Backup Client connected to a LAN For more information see Command line backups and restores later in this chapter SWISS DATA BACKUP When a backup is initiated the backup selection is sent to the Storage Platform as a backup set a set of included files and folders You can restore the entire backup set all its files and folders structured as they were at the time of backup or restore individual files and or folders within it The first backup selection you make in the SE Client is automatically saved as the default backup set For more information see Selecting data to back up in Chapter 6 Backups You may however create more than one backup set This enables you to back up different data selections at different times W Example A full backup of all data on a server can be scheduled to run once a week e g over the weekend when there are no resource limitations and another backup of only the SQL database on that same server can be scheduled to run every day This ensures that the SQL database is backed up regularly using minimal resources and that the entire server is still backed up but at more convenient and practical time intervals i Note A maximum of 10 backup sets are allowed including the default backup set To create a new backup set 1 Onthe Tools
10. Microsoft Windows NTFS Change Journal keeps track of every change made to files and or directories on an NTFS volume from one point in time to another The Backup Client can use this Change Journal to determine the changes made to a volume since the last backup This enables it to skip the process of scanning all files and directories before initiating the backup P Tip This is especially useful when backing up a large selection that would result in a SEE Pi process Example If you have thousands of files selected for backup and would like to do a successive backup after having changed only one file with Use NTFS Change Journal for supported volumes enabled the Client will not need to scan through all the files to find the change and can start the backup immediately after obtaining the change record from the Change Journal instead i Note This feature can only be used on NTFS formatted drives and is therefore not supported on MAC or Linux Limitations In the following instances the Backup Client will not use the Change Journal and will revert to performing normal scans instead If junction points are used when a folder points to another folder on a different drive If the backup selection changes Changing your backup selection results in NTFS not seeing a change on your drive so the Backup Client will have to rebuild the index The Backup Client will only be able to use the Change Journal from the next backup onwards
11. and Scan a Windows Media Center Windows Media Player ey Windows Update lt a XPS Viewer di ACCESSOrIES AttixS Pro El Backup _ E d storage Flatfor Games Computer Maintenance Microsoft Office Control Panel ae startup Documents Pictures AE Dewices and Printers Default Programs Help and Support Poo All Programs Windows security Seorcn programs and files D MOUNT10 AG Haldenstrasse 5 6340 Baar SWISS DATA BACKUP Alternatively if the Client interface is closed but the service is still running if the 5 icon displays in the system tray double click the MOUNT10 icon or right click it and then click Open Open Backup Mow Cancel Backup Monitor Status Notifications About i Note The first time you open the Backup Client the Setup Wizard launches automatically For more information on creating a Backup Account see Chapter 3 Setup Wizard MOUNT10 AG Haldenstrasse 5 6340 Baar The Client interface explained SWISS DATA BACKUP You can manage and monitor backups using the Backup Client application window the system tray icon or the notification bubbles that appear when certain processes occur Below are descriptions of each of these items and the options they provide Application window The Backup Client application window contains the following areas 5 Attix5 Pro SE V7 0 0 File Selection Tools Help Help index fart fep by step quide Backups How t
12. ccecssecseccncceecneceeseecneseesersessaecaneneonsceeseesersansags 118 MOUNT10 AG Haldenstrasse 5 6340 Baar SWISS DATA BACKUP Congratulations on choosing MOUNT10 Server Edition MOUNT10 minimises risk maximises productivity and allows businesses to regain control of their most valuable asset their data For technical support please go to Help gt About MOUNTI10 SE and then use the contact details provided Product overview With MOUNT1O0 Server Edition SE data stored on servers and databases can be backed up to a Storage Platform quickly securely and automatically The following diagram illustrates the Storage Platform scenario Files and folders stored on one or more LALLAAL YS a A 4 Ea A n servers running SE can be backed up to a Storage Platform In the event of data loss or corruption on the server you can retrieve data from the Storage Platform and restore it to the original or another server in just a few easy steps A Backup Administrator can manage the entire backup environment Backup Clients and the Storage Platform remotely using the MOUNT1io Storage Platform Console For more information please refer to the MOUNT10 Storage Platform Console User Manual SWISS DATA BACKUP 1 Getting started Enabling manual or automatic backups is easy with MOUNT10 Server Edition v g ip 4 Back up Automatically or manually 2 Create a 3 Select files and e Us eT SN Ba
13. in in Chapter 10 Plug ins Opens the Options and Settings dialog box that enables you to modify a range of Client settings For more information see Chapter 9 Options and settings Click the option Menu Button Email Notification Email Notification Icon Legend Product Help About MOUNT10 to Access a list of the icons used in the MOUNT10 Icon Legend Client and their Product Help meanings About AttixS Pro 5E Access the Product Help PN Access the product information and support Icon Legend contact details Also Product Help displays any plug in er i About Attiz5 Fro SE version inconsistencies MOUNT10 AG Haldenstrasse 5 6340 Baar ageaeo File not selected Included by user Included by user Filter Excluded by user Excluded by user filter Excluded by administrate Included by profiling SWISS DATA BACKUP Tabs There are three tabs available in the Backup Client Backup Selection This tab displays the files and folders on the computer enabling you to select the items to be backed up For more information see Selecting data to back up in Chapter 6 Backups Restore Use this tab to browse previous backups and restore files and folders Logs Use this tab to view detailed information on each backup and restore Tip In the right hand pane on the Backup Selection and Restore tabs you can click any of the column headings to sort the list acc
14. key please contact your Storage Platform administrator i Note This key is case sensitive 4 Once all the correct settings have been entered click Next MOUNT10 AG Haldenstrasse 5 6340 Baar SWISS DATA BACKUP Step 2 of 7 Create or connect to a Backup Account You can either create a Backup Account or connect to an existing Backup Account To create a new Backup Account setup weard 5 1 Select I want to create a new OmOmOmOmOmOmQO Backup Account e pareiees tie 2 Click Next I want to create a new Backup Account I want to connect to an existing Backup Account To connect to an existing Backup Account i Note You can select I want to connect to an existing Backup Account to Connect to an Account that has been opened for use by this ibid pe es ee ee computer Reconnect to an Account to recover data from the computer that had previously backed up to this Account 1 Select I want to connect to an existing Backup Account Warning Different servers cannot back up to the same Backup Account A separate Backup Account needs to be created for each server 2 Click Next to continue MOUNT10 AG Haldenstrasse 5 6340 Baar SWISS DATA BACKUP Step 3 of 7 Specify Backup Account details Depending on the option you selected in the previous step you will either be prompted to specify new Backup Account details or to supply the already configured details of the existing Backup Accou
15. or folder icon and then click Exclude or Exclude SWISS DATA BACKUP Folder Excluded items are displayed with red icons or Included folders that have some files or subfolders excluded are green with a red tint F Once all the files and folders to be restored are selected start the restore process by clicking Restore on the File menu or the Restore button on the toolbar For information on the restore options available see Restoring data later in this chapter To select and restore data from previous backups Click the Restore tab Expand the Previous Backups node to connect to the Storage Platform and retrieve a list of all previous backup dates Expand the relevant backup node and then click the folder directory containing the data Include a single file by clicking the icon next to the file or by right clicking the file name and then clicking Include Each included file is displayed with a green icon Include an entire folder by right clicking the folder and then clicking Include folder Each included folder is displayed with a green folder icon i If an entire folder is included but you wish to exclude a particular file or subfolder right click the file or folder icon and then click Exclude or Exclude Folder Excluded items are displayed with red icons or F Included folders that have some files or subfolders excluded are green with a red tint E Once all the files and folders to be restored are sele
16. preferences Modifiable logging settings include Location of backup and restore logs Level of detail included Date inclusion exclusion in time stamp Log file retention period Debug message inclusion exclusion in service log Logging Location C Program Files Attix5 Pro Backup Client SEVogs Level of detai Alinfomaton V Include date in log file time stamp Delete log files older than days Delete older logs now The Logging page in the Options and Settings dialog box consists of the following areas Backup Logs Service Log MOUNT10 AG Haldenstrasse 5 6340 Baar SWISS DATA BACKUP In this area you can specify where to store the backup and restore logs as well as the level of detail to be displayed in them You can also select the Include date in log file time stamp check box to add the date to every line in each log file You can also enable a log file retention period by specifying that the Backup Client delete files older than a particular number of days To do this select the Delete log files older than days check box and then specify the number of days in the box provided 9 To delete all logs older than the specified number of days immediately click the Delete older logs now button In this area you can specify whether or not debug messages should be logged SWISS DATA BACKUP Advanced tools SE includes tools that allow advanced users to modify enhance and streamline the Backup C
17. proceed to select files and folders for backup MOUNT10 AG Haldenstrasse 5 6340 Baar SWISS DATA BACKUP Backup Clients and their plug ins are usually set up to be updated automatically but the process can be carried out manually You ll find a description of Auto Updates and a set of instructions on how to perform manual updates in the following sections MOUNT1i0 allows you to automate the update process so that the Server Edition Backup Client is updated with the latest software version and service pack during the backup process Warning If a plug in has been deprecated the Backup Client will only be updated to the latest version in which the plug in was still supported MOUNT10 creates update packs that are distributed to the AccountServer The AccountServer then distributes these packs to the different Backup Clients as they are requested during the backup process 1 S Backup Clients are always updated to the latest version and service pack available on the Storage Platform If the version is too old to be auto updated the update must be done manually However please refer to the previous note before attempting to do so Manual Update instructions can be found below SE plug ins can also be updated automatically During the backup process the Storage Platform will compare the plug in versions received from the Backup Client with the latest versions available on the Storage Platform If newer versions are availabl
18. tab Restore log dates are displayed in green SWISS DATA BACKUP Finding files in backups To find a specific backed up file it may be easier to use the Find function than to browse the Restore tree You have the option to scan only your last backup locally or you can connect to the Storage Platform and search through previous backups To search for a file in your latest backup 1 On the File menu click Find Files in Backups Alternatively click the Find button on the toolbar t Oo Backup Size Restore Find Options Automate Help 2 Type the file name or part thereof in the File name box and then click Find File name Full or partial sales Search last backup local E Search through previous backups Storage Platform Search backup dates Limit number of results ta 10 Find Example If sales is searched for the Backup Client will display a list of all files in the last backup containing sales in the filename Y Tip Use the and wildcards for advanced search queries SWISS DATA BACKUP To search for a file in previous backups 1 On the File menu click Find Files in Backups Alternatively click the Find button on the toolbar t i 4 IS Backup Size Restore Find Options Automate Help Type the file name or part thereof in the File name box Select the Search through previous backups Storage Platform check box 4 If you wish to lim
19. the Backup button on the toolbar A Warning If installed on a Windows 2008 server the plug in will also back up Remote Installation server images These are included in the backup selection and can inflate the backup significantly Y Tip While the backup is in progress it is useful to monitor its status in detail To do this open a Command Prompt window and run the following command Wbadmin get status i Note The plug in will abort the backup if it runs out of disk space estore process To restore the System State via WSB you need to restore the System State data to its original location and then launch the Windows Server Backup restore process via the command prompt To restore System State data 1 In the Backup Client click the Restore tab 2 Under the System State Backup target drive node navigate to the WindowsImageBackup folder 3 Right click the folder name and then click Include Click the Restore button on the toolbar 5 Inthe Save files in area of the Restore Options dialog box select Original location Click Ok Once the contents of the WindowsImageBackup files are restored to their original locations you can invoke the Windows Server Backup tool to complete the restore process To launch the Windows Server Backup restore process 1 In Windows Explorer navigate to lt System State Backup target drive gt WindowsImageBackup lt Machine Name gt SystemStateBackup 2 Open the restore txt f
20. user has selected some of the items in the plug in for backup to the Storage Platform The Backup Client user has selected all items in the plug in for backup to the Storage Platform The Backup Client user has included and excluded items in the plug in The Backup Client user has excluded all items in the plug in from being backed up to the Storage Platform The Backup Client user has applied a filter to the plug in specifying that certain file types must be included for backup to the Storage Platform SWISS DATA BACKUP Icon legend menu continued en Joos fe Filter applied by user The Backup Client user has applied a filter to the plug in some excluded specifying that certain file types be included for backup to the Storage Platform but some items have been excluded either through the use of an exclusion filter or by manual exclusion Note For more information see Profiled selections in Chapter 5 Graphical User Interface GUI and Plug ins in Chapter 10 Plug ins MOUNT10 AG Haldenstrasse 5 6340 Baar SWISS DATA BACKUP ia fi g ein gt wna rants Gru Fri fe Gauss ery Ee rot LC J a f a amp LE TAA K F A A Y A a i pi A w ee fi W EN gpa p I i Sp f y 4 i i EP GE Gs FA Ge WwW ww askVaabWwWwikh ww i Gwe a Pt zi I E D Hs lL 2 i Fr E Gu Ts sa L It is useful to determine the backup selection size before st
21. 13 45 36 05 Windows 3 26 Sep 2012 19 00 03 Message 2012 10 09 13 45 36 Preparing seler 25 Sep 2012 19 00 00 Jessage 2012 10 09 13 45 36 Change journa pein a Error 2012 10 09 13 45 36 Backup cancelle Y Tip You can use the Up arrow Down arrow Page Up Page Down Home and End keys to navigate the log MOUNT10 AG Haldenstrasse 5 6340 Baar SWISS DATA BACKUP You can specify your logging preferences on the Logging page in the Options and Settings dialog box Modifiable settings include level of detail included date inclusion exclusion in time stamp log file retention period For information on configuring the log file settings see Logging in Chapter 9 Options and settings SWISS DATA BACKUP To access the Options and Settings dialog box On the Tools menu click Options Alternatively click the Options button on the toolbar eel The various options and settings are grouped in the left hand pane according to their functions Click an item on the left to view the full set of options related to that function W Example Click Connection in the left hand pane to view all connection options on the right Connection Use network connection Use VPN or dial up connection VPN and dial up settings No proxy 5 Use HTTP proxy Use SOCKS proxy _ Proxy server requires authentication Warning The Options and Settings dialog box controls advan
22. 6340 Baar The file exists in the folder or directory but is not included in the backup selection neither included nor excluded The Backup Client user has included the file in the backup selection The Backup Client user has applied a filter to the parent folder or directory That filter has included the file in the backup selection The Backup Client user has excluded the file from being backed up to the Storage Platform The Backup or Storage Platform Administrator has excluded this file or its file type Files displaying this icon will not be backed up to the Storage Platform The Backup or Storage Platform Administrator has included this file or file type Files displaying this icon will be backed up to the Storage Platform and cannot be deselected from within the Backup Client Icon legend continued i N T Included by profiling filter Excluded by profiling Folder not selected Some files selected by user All files selected by user All files selected by user some excluded All files excluded by the user Filter applied by user Filter applied by user some excluded All files included by profiling Filter applied by profiling Filter applied by profiling all items excluded SWISS DATA BACKUP The Backup or Storage Platform Administrator has applied a filter to the parent folder or directory That filter has included the file in the backup selection Files displaying this
23. If the Change Journal logs an error If the Change Journal wraps and overwrites entries Enabling disabling NTFS Change Journal use 1 Click the Options button on the toolbar and then click Advanced Performance 2 Inthe VSS and Change Journal area select clear the Use NTFS Change Journal for supported volumes check box 3 Click OK SWISS DATA BACKUP MOUNTIiOo Server Edition provides solutions for numerous databases and applications in the form of plug ins to the Backup Client This User Manual includes instructions for the Email Notification and System State plug ins as they are distributed with the SE Backup Client Please refer to the MOUNT10 Server Edition Plug ins User Manual for detailed information on the other available plug ins and settings MOUNT1O plug ins currently available MS SQL Server 2000 2005 2008 VSS Exchange 2003 7 10 MS SQL 2005 8 Email Notification Script System State VMware ESX 3 5 5 VMs 20 VMs 50 VMs Plus Unlimited VMs Exchange Single Item Recovery Plus SIR Plus SWISS DATA BACKUP SI E aa Email Notification plug in The Email Notification plug in enables you to receive email notification on backup activity You can configure the plug in to send emails to specified email addresses notifying the recipients of the status of backups y ate This plug in has been included in SE installers since v4 2 If it is not installed run the Plug in Installer and select the Email Notific
24. ON KEY IS NOT STORED ON THE STORAGE PLATFORM AND CANNOT BE RECOVERED OR RESET IF LOST You can select whether or not the Backup Client should prompt for the Backup Account password Three options are available Never default The Backup Client remembers the Backup Account password when doing a backup or restore When doing a restore The Backup Client prompts for the Backup Account password when opening the Restore tab When loading the Backup Client The Backup Client prompts for the Backup Account password when opening the Backup Client and the Restore tab SWISS DATA BACKUP Backup Schedule You can use the Backup Schedule page in the Options and Settings dialog box to Enable disable a daily automated backup Create advanced automatic backup schedules Backup Schedule Daily automated backup 19h00 H Advanced schedule back up at the following times Week day Monday Monday 12h00 Tuesday Backup time Wednesday T 12h00 H Thursday Friday Add Saturday Sunday Delete G Note If using multiple backup sets use the Backup set drop down at the top of the dialog box to specify which backup set schedule you wish to configure For more information see Multiple backup sets in Chapter 9 Options and settings Daily automatic backups are enabled by default unless disabled during the Setup Wizard If disabled you can enable it by following the instructions below To enable a daily automated backu
25. S in DACKUDS nance cnentpcndinnininipintnandineedssnentstandagesdeseeeesianingnatiewanbcaanteontans 60 Restoring a backup selection cccccceeeeeeeeeeeeeeeaeeeeeaeeaeeaeeaeeeeeseeseeseeeaesaesaesaesgess 63 Restoring archived data ccsecsscseccecceecsecacceusuecanccnecneceeceeserseecaeceneueseesersersansans 64 ES E E E E E E R 65 Accessing log files inioicti cetera sands saciesininienesiviiedenc assests sisotbo th newiewesninedetadtandanniaaateet eaneants 65 CHANGING log file SQUUNGS ssc scsisisinw cnwnceicnnvnnssinwenaeesincainineaieine pieenseine suineniaanseeoeneersenne 66 9 Options and settings iscisnecvnesinerenccersnviiernndenesnsivneceserenesencevnercneeisnseaniewnisnneeunih 67 BACKUP ACCOUN ieusi lt par etadpinser dane nai Ai AE NEA NERENN EEEN AERA AA 68 Backup Schedule ssnesssnsnsnsnnnnsnnnnnnsnnnnnnsnrnnnnnnnnnnrnnnnnnrnnnneununnnnneunenennunnnrneunnneneunnnne 70 GlODal EXUS ON Scsi Era aE 72 Dogan p AEEA A EEA E NEPA A AEE E TE TEE 74 Connection TNrOttle cccccscsscerseseeccecceeeusueeueeeeeeeausursuseueeeeausaeeeseusausureueeeeesausansers 76 Advanced Communications sssssssssssnensrrrrnnrrerrrnnrrnnnrnnenrnrnnnrnnrnnerrnrnnenennenennnnnnne 78 Backup PHONY aig cies icici ee niner nnana EEEa EAA Ria 80 ROT ASIEN taco neta teenie oa cedex TANE AEn aE E TAn ARE ES E AAN aE a AE NENA 82 Fe ECT NIG E A E E EE S bie sev O EA EEE 84 DEK USIOE unen a E T EEEE EE AAE AEA 87 Advanced FST TOM ACC sirsrssriiinninnan nT an
26. The Restore Options dialog box will appear enabling you to specify the location in which to save the restored files For more information on restore options see Selecting data to restore earlier in this chapter SWISS DATA BACKUP Restoring a backup selection By default with every backup performed a copy of the backup selection is saved on the Storage Platform For more information on backup selection see Selecting data to back up earlier in this chapter This enables you to restore not only your backed up files and folders but the selection you used to back them up as well i Note This is especially useful in disaster recovery cases as it enables you to restore your entire backup setup to perform exactly as it did at the last backup To restore a backup selection 1 Click the Restore tab 2 Expand the relevant backup folder and then click the Workspace node Backup Selection E Backups B 42 Last Backup 8 Oct 2012 17 59 57 Bic Gp Users oe em Workspace H 4 Previous Backups 3 In the right hand pane click the icon next to the name of the backup set to include it for restore If you have not enabled multiple backup sets see Multiple backup sets in Chapter 9 Options and settings include the only entry that displays e ba Filename ckupsek n Inchde Exclud C Deselect 4 Click the Restore button on the toolbar 5 Select the appropriate rest
27. all Attix5 Pro SE Click Install to begin the installation Click Back to review or change any of your installation settings Click Cancel to exit the wizard SWISS DATA BACKUP Step 5 of 5 Exit the MOUNT10 SE Setup Wizard The last step of the wizard presents the option to launch the Backup Client To launch the Backup Client immediately after the MOUNT10 SE Setup Wizard 1 Ensure that the Launch Backup Client SE check box is selected 2 Click Finish i Notes fa Attix5 Pro SE Setup P ATTIX Pro eee Completed the AttixS Pro SE Setup Wizard Click the Finish button to exit the Setup Wizard V Launch Backup Client SE If the MSI file is being run from the same location as the plug in installer file the Setup Wizard will give you the option to launch the plug in installer before launching the Client Select the Launch Plug in Installer check box to run it immediately after the MOUNT10 SE Setup Wizard For more information about plug ins please refer to the MOUNT10 Server Edition Plug ins User Manual Before the Plug in Installer launches a User Account Control dialog box may appear asking you if you wish to allow the Plug in Installer to make changes to the computer Click Yes to run the installer If you selected the Launch Backup Client SE check box in the last step of the MOUNT10 SE Setup Wizard the Backup Client will open automatically upon clicking Finish and the Setup Wizard which is the
28. ard displays a summary of the choices you have made It also shows the working folders which you can edit by clicking the edit link i Notes If the drive on which the Backup Client is installed has limited space available you can move the folders and selection database to another location The Temp and Cache folders must reside on the same drive volume Your backup schedule Daily 19h00 Monday 12h00 Working folders edit Temp C Program Files Attix5 Pro Backup Client SE toBackup Cache C Program Files Attix5 Pro Backup Client SE cache Database C Program Files AttixS Pro Backup Client SE Logs C Program Files Attix5 Pro Backup Client SE ogs Installed plug ins Email Notification v2 13 Optimisation Remote backup optimised for minimum transfer size Streaming Backup not enabled Resume supported The wizard also displays a list of installed plug ins Certain plug ins identified by blue text can be customised from this step clicking on the plug in Alternatively you can access and configure the plug ins later from the Tools menu Finally the wizard also displays the optimisation options that you chose together with the effects of your choices Click Finish to complete the wizard Congratulations You have now successfully completed the Setup Wizard Click Next and select data to back up Congratulations Congratulations on completing this setup wizard successfully You may now
29. arting the backup process to avoid Over Limit errors i Note The Backup Client compares your backup selection size with the Backup Account limit specified by your Backup Administrator at the beginning of the backup process If the selection size exceeds the Account limit the backup process will stop and an Over Limit error message will be displayed To calculate the backup selection size A On the File menu click Calculate Size B Alternatively click the Size button on the toolbar taig o Restore Find The Backup Selection Size dialog box that appears displays total size of your backup selection i e all files included for backup Backup set index prepared in lt 15 Files and directories 1 Total size 24 bytes Mandatory Files 0 Total size 0 bytes A Warnings If your backup selection size exceeds your Backup Account limit you need to remove some items from the selection or ask your Backup Administrator to upgrade your Backup Account limit Ifa backup fails and an Out of Memory error message is recorded in the backup log you need to increase the default amount of server memory you wish to allocate to the backup service To remove a file from the backup selection A In the Size dialog box right click the files icon The icon will turn red to indicate that it is excluded Y Note To exclude multiple files at once click a file name in the list hold down the _ Shift key and drag the mous
30. associated box 5 Click OK To create an advanced backup schedule 1 Select the Advanced schedule back up at the following times check box 2 Inthe Week day box select the day on which a backup should be initiated 3 Specify the time in the Backup time box 4 Click the Add button to add the day and time to the Advanced schedule box 5 Repeat steps 2 to 4 above until you have added all desired schedules to the Advanced schedule box d T TAC it pI De You are advised to back up at night when the server running the Backup Client is not in use It must be switched on at the scheduled backup time s but the Windows user does not need to be logged in Configuring automatic backups ensures that all selected data is backed up automatically without the need for any user interaction This is a safer alternative to relying on manual backups SWISS DATA BACKUP Backups will initiate at the scheduled times and the Backup dialog box will appear displaying the progress of the backup Backup Sending backup Connecting to service Starting backup Initializing secure random generator Connecting to Storage Platform on 192 168 20 215 443 Server name Storage Platform AttixS Dey QA Building selection list If multiple backup sets are enabled and their backup windows overlap a backup queue will display in the Backup dialog box enabling you to cancel the current backup in favour of th
31. ation plug in The Plug in Installer will run automatically during the SE Client installation if located in the same folder as the Client MSI To configure the email notification plug in 1 On the Tools menu point to Plug ins and then click Email Notification 2 Select the Use email notification check box to enable the plug in Email Notification settings F Notify me when a backup Fails Messages Subject Backup Failed F Notify me after a successful backup Messages Subject Backup Completed M Append the subject line with the Following options and message Warnings Errors encountered Please check Log e g Backup Completed Warnings Errors encountered Please ch 3 Select the types of notifications to be emailed The following options are available Notify me when a backup fails Notify me after a successful backup Append the subject line with the following options and message Warnings Errors ate You can modify the Email subjects and content by clicking in the Messages Subject and Warnings Errors boxes and then editing the text The Backup Account name is automatically included in the subject e g Backup Completed Backup Account name SWISS DATA BACKUP 8 In the Mail settings area type To and From email addresses in the fields provided and supply the SMTP server address and authentication information if necessary g In the SMTP Server box you can specify the SMTP Server name in isolation e g
32. avour of the next should you wish to do so For more information see Multiple backup sets in Chapter 9 Options and settings 2 To close the Backup Client after the backup process has started click the Hide button This will not cancel the backup process and the Backup Client can be re opened at any time to view the progress of the backup You can monitor the backup progress at any time by right clicking the system tray icon and then clicking Monitor Progress To view backup logs click the Logs tab Backup log dates are displayed in blue SWISS DATA BACKUP C ei p E so E ae la y F F j i J BS la gt l fa ge ReaD ln FA la ga P A fj i ian ICqCUIING automatic DACKUDS ee el Automatic backups are usually enabled and configured either during the Setup Wizard or during the Backup Wizard but you can enable and schedule them at any point in time using the Options and Settings dialog box To schedule a daily automated backup 1 On the Tools menu click Options Alternatively click the Options button on the toolbar In the Options and Settings dialog box click Backup Schedule If multiple backup sets are enabled ensure that the correct set is selected in the Backup set drop down box For more information on backup sets see Multiple backup sets in Chapter 9 Options and settings 4 Select the Daily automated backup check box and then specify a backup time in the
33. box to configure the settings relating to Memory allocation VSS and Change Journal Backup limit Advanced Performance V Use Volume Shadow Copying VSS to back up locked files Use NTFS Change Journal for supported volumes 7 Cyde backup process until all the selected data has been transferred The backup process wil be repeated uni al the daia Aas been fransferred fo the Storage apse sow Backup Client interface MB Note Changing these settings requires a Backup Service andor Backup Ghent Interface restart MOUNT10 AG Haldenstrasse 5 6340 Baar fae Fava QO eee SWISS DATA BACKUP The Advanced Performance page in the Options and Settings dialog box consists of the following areas VSS and Change Journal Backup Limit Memory Allocation Use Volume Shadow Copying VSS to back up locked files Microsoft Volume Shadow Copy Service VSS provides a solution by creating a snapshot of data at any given point in time without any interruption to any applications Using this option enables the backup of open or locked files For files under heavy use VSS may increase disk usage during backup The larger the files the greater the disk usage Please use relevant plug ins to back up databases Use NTFS Change Journal for supported volumes Select this check box to enable the Backup Client to use the NTFS Change Journal to determine the file and folder changes on the drive instead of performing a full s
34. can on the drive before every backup Tip This is especially useful when backing up large selections that would result in lengthy scanning processes I alnn mark Kms Backup Limit area CKUP c area If you wish to limit the total amount of data that may be transferred during each backup select the Restrict the size of each backup check box and then specify a maximum size in the box provided i Note If you enable this option it may take several backups before all your files are backed up to the Storage Platform This feature is especially useful if you have a poor Internet connection and you encounter problems with transmitting large backups Cycle backup process You can use this setting in conjunction with the backup size restriction to cycle backups successively until all data included in the backup selection has been transmitted to the Storage Platform This setting can only be enabled if a backup size restriction has been specified SWISS DATA BACKUP Use the Backup service and Backup Client interface boxes to set the respective memory amounts i gt If you change the backup service amount you will need to restart the backup service before the change takes effect If you change the Backup Client interface amount you will need to restart the interface before the change takes effect SWISS DATA BACKUP Logging You can use the Logging page in the Options and Settings dialog box to specify your logging
35. ccceeceeeeeeeeeeeeeeeeeeaeeneees 10 Step 2 of 5 Specify a Windows user ACCOUNL cccccecceeeeeeeeeeeeeeeseeeeeeseeaesaeeaeees 10 Step 3 of 5 Specify an install location sccsecseccecceeceeseroneceeseesersersaneeeeneeness 11 Step 4 of 5 Begin the installation ccccsccscceccseeseeseceeeeeeeeeeeeeeseeseeseeeeesaesaeees 11 Step 5 of 5 Exit the MOUNT10 SE Setup WIZard cccccecceeeeeeeeeeeeseeeeeaeeaeeaeees 12 E t a r e E E EE E E EE 13 Step 1 of 7 Specify Storage Platform settings cccccsccseceeeseeeeeeeeeeeeeeeeeeeeeaeeaeeees 14 Step 2 of 7 Create or connect to a Backup ACCOUNt s sssssssssssrsnsrrnrenennnnenenennnne 15 Step 3 of 7 Specify Backup Account Ceta ilS cccccsecseeseeeeeeeeeeeseeeeeseeeseeeeaeeaeeaes 16 Step 4 of 7 Confirm Backup Account summary ssssssssssssssrsrsrnnrsnnrrnrsnennnrenenennnne 17 Step 5 of 7 Schedule backup process ccsccsccseececcnecnecerceecneceeseesersetsancaneaneeneens 17 Step 6 of 7 Optimise for backup environment ccccccecceeeeeeeeeeeeeeeeeeseseeeeeaeeaeeees 19 Step 7 of 7 Confirm backup configuration s sssssssssrsrssrensnrnrnrnrennnrnnenennnnenenennene 20 OG AON ssir E EN scien 20 4 Updating SE Backup Clients and plUG ils ccscscsscssenesceneeneneeneeneneeneeesnennenenes 21 Auto IG ACS sirrerreininsoneren pennrann annn NaN a NA AENA RD N DEN N ANSKE 21 MNGU S E E A AEA 22 5 Graphical User Interface GUL scscsccsssncseences
36. ced features in the Backup Client Please read through this section carefully before changing any settings Incorrect settings could cause critical errors MOUNT10 AG Haldenstrasse 5 6340 Baar SWISS DATA BACKUP Backup Account You can use the Backup Account page in the Options and Settings dialog box to Retrieve Backup Account settings Modify security settings Backup Account Never default 6 When doing a restore When loading the Backup Client MOUNT10 AG Haldenstrasse 5 6340 Baar SWISS DATA BACKUP The Backup Account page consists of the following areas Details Security This area displays your Backup Account information as it is configured on the Storage Platform You can use the Retrieve settings button to retrieve your Backup Account details from the Storage Platform Y 9 This button is useful to verify that the Backup Account limit has been modified after requesting a change from the backup administrator or to update Backup Group Profiling settings If you need to change your password or encryption key click the Change password or Change encryption key buttons A Warnings Changing the encryption key involves intensive processing on the Storage Platform and may take several minutes You should avoid doing this unless the encryption key has been compromised Disaster recovery is not possible without the encryption key Please ensure that this key is kept in a safe place THIS ENCRYPTI
37. ckup Account folders for backup MOUNT10 AG Haldenstrasse 5 6340 Baar SWISS DATA BACKUP For the latest system requirements and compatibility information please refer to the System Requirements and Compatibility Matrix The SE MSI file contains pre configured information to make installing SE quick and easy For more information on creating MSI files and launching them from the Run Command please refer to the MOUNT10 Storage Platform Console User Manual i Note The options available during the installation process depend on the settings enabled by the administrator when the MSI file was created These options range from advanced install settings to specifying the install location The default install path is C Program Files MOUNTI0O SE A Pre installation warnings If running antivirus software please ensure that all MOUNT10 folders are excluded from antivirus scans to avoid data corruption Both antivirus software scans and backup processes are resource intensive It is advised not to run a backup and virus scan at the same time as this will significantly decrease machine performance Windows will check whether you are running the MSI file suited to the installed operating system 1 e 32 bit or 64 bit and will not allow you to install the wrong version To install MOUNT10 SE 1 Runthe MSI file 2 Inthe MOUNTI10 SE Setup Wizard that appears follow the steps as described below SWISS DATA BACKUP The MOUNT1
38. connection your connection to the Storage Platform Click Next Backup Account Details A ATTIX Pro Enter your existing Backup Account details Backup Account password Minimum 4 characters Backup Account name Encrypt your data on the Storage Platform m Minimum 8 characters Encryption key Set up connection settings Hep eax nee _ coce SWISS DATA BACKUP Step 4 of 7 Confirm Backup Account summary Confirm that the information you have supplied is correct and then click Create or Reconnect depending on whether you are creating a new Backup Account or connecting to an existing Backup Account The Backup Client will connect to the Storage Platform and configure your Backup Account A message will be displayed confirming that your Backup Account has been successfully configured This is the last step of the Account Wizard 5 Setup Wizard A ATTIX Pro Storage Platform settings Storage Platform address 2650D Backup Group Taahir Backup Account settings Backup Account name Taahir PC Backup Account password Encryption Encryption key ee _telp Back Reconnect cancel After your Backup Account is successfully configured the Setup Wizard will immediately start the Backup Wizard to help you configure your backup settings Step 5 of 7 Schedule backup process MOUNT1iO0 can run backups on included files and folders either upon requ
39. count BACKUP ACCOUNT 01 Backup Group A SP OWNER RESELLER A BACKUP ACCOUNTS Storage Platform 192 168 20 215 Backup Set Name Default Backup Set Yersion 6 0 Client Version 6 0 0 685 Schedule Daily backups for this backup set occur at 11h04 No advanced schedule is defined Selections Overview There is 1 volume with selections e cy 1 folder directly included 1 folder directly excluded 1 file directly included fy gt 100 v SWISS DATA BACKUP Q i pank Sa ge Sy m gt gm ii y 4 TE FA lt am j j Th a ali I 4 B rm ii ry w LG L E AC a wea CRNA Bj E ECI EES C 9 Tip It is recommended that you run a backup manually after creating your backup selection to ensure immediate data transmission to the Storage Platform Thereafter automatic backups will ensure hassle free continuous backups For more information see Scheduling automatic backups later in this chapter To start a backup manually 1 On the File menu click Backup Now Alternatively click the Backup button on the toolbar t Backup The Backup dialog box appears and displays the progress of the backup El Backup Freparing backup Connecting to service Starting backup Initializing secure random generator If multiple backup sets are enabled and their backup windows overlap a backup queue will display in the Backup dialog box enabling you to cancel the current backup in f
40. cted start the restore process by clicking Restore on the File menu or the Restore button on the toolbar For information on the restore options available see Restoring data below SWISS DATA BACKUP D act F gan mea P J a ep After you have selected the files and folders to restore you can start the restore process as described below To start the restore process 1 On the File menu click Restore Alternatively click the Restore button on the toolbar t GQ 0O Backup Size Restore Find Options Automate Help The Restore dialog box will prompt you for a restore location Restore files to a Pd rp gt Folder C Users User Restore Original location 2 Select Original location to restore the files to the same location that they were backed up from or select Folder and then browse to a new location Warning If Original location is selected the restored files will overwrite any existing files with the same name in that location A warning will however be displayed before the Backup Client overwrites any files 3 In the I want section select either the fastest restore no resume possible or to resume interrupted transfers depending on your requirements I want the fastest restore no resume possible to resume interrupted transfers Restore straight fo target location without using any temporary local ak space However He restore cannot be resumed if ff is interrupte
41. cuments MS Outlook email Web pages b Refresh Option Click the option to Filters gt Create a new filter to automate inclusions or exclusions based on file type For more New Filter information see Using filters in Chapter 6 Backups Filters gt Edit existing filters For more information see Using filters in Chapter 6 Backups Edit Filters MOUNT10 AG Haldenstrasse 5 6340 Baar SWISS DATA BACKUP Selection menu continued elecion Took Hep Filters b Mew Filter Include Folder Edit Filters Exclude Folder Graphics Include Deselect Folder MS Access databases at 1 MS OFFice documents PEEN SA MS Gutlook email eae Web pages Exclude Click the option to Filters gt Include all files in the selected folder that match the filter s criteria For more information filter gt see Using filters in Chapter 6 Backups Include Filters gt Exclude all files in the selected folder that match the filter s criteria For more information filter gt see Using filters in Chapter 6 Backups Exclude Filters gt Clear the selected folder of any filters currently applied to it For more information see filter gt Using filters in Chapter 6 Backups Deselect Include Include the selected folder for backup Folder Exclude Exclude the selected folder from the backup selection Folder Deselect Clear the selected folder of a
42. d Suitable for local LAN restores SWISS DATA BACKUP 4 Click the Show advanced options link to display the advanced restore options You can now specify the rest of the restore options by selecting or clearing the following check boxes Advanced options J Recreate folder structure v Restore empty folders J Restore file and folder permissions Overwrite files a Recreate folder structure This option is selected by default It instructs the Backup Client to recreate the folder structure in the restore folder Clear this check box if you wish to restore the files to a single folder i Note If restoring files from different folders with the same file names you need to recreate the folder structure to prevent overwriting the files b Restore empty folders If the Recreate directory structure option is selected you can select this check box to recreate empty folders i Note This option is only available when Recreate directory structure is selected c Restore file and folder permissions Clear this check box if you do not wish to restore the file and folder permissions You would typically only select this option after a complete server failure to restore files before user accounts are re created d Overwrite files Select this check box if you do not want the Backup Client to prompt you before overwriting an existing file 5 Click Restore 1 Note You can view restore logs on the Logs
43. d restoredateidx rp restorepath original fd filterdate fp filterpath fext filterext backupset backupsetguid compression on off overwrite nopermissions noemptyfolders configure account remote q bate Specify allowempty to allow an empty backup to commence rp lt restorepath gt must be an absolute path and the service must have full write access to the directory When restoring the default policy is to skip existing files Specify overwrite to overwrite existing files Specify nopermissions to not restore file and folder permissions Specify noemptyfolders to not restore file empty folders useful with fext Eg aples To configure an account cli configure account To configure remote management cli configure remote To start a backup of the default backup set Cli Dackup SWISS DATA BACKUP To start a backup of a specific backup set Cli backup backupset ac0be91lb 08b2 461d 97618c529f46 To view the status of a task currently being performed by the backup service Cli Stacus To start a restore from the last backup made extracting files to the default restore temporary directory cli restore To view a list of available backup dates to restore from cli dates To restore from a different date index obtained with the dates command cli restore rd 2 To restore all XLS files starting with the path C Documents and Settings and newer than 1 April 2002 cli restore fd 04
44. e next should you wish to do so For more information see Multiple backup sets in Chapter 9 Options and settings To close the Backup Client after the backup process has started click the Hide button This will not cancel the backup process and you can re open the Backup Client at any time to view the progress of the backup You can monitor the backup progress at any time by right clicking the system tray icon and then clicking Monitor Progress To view backup logs click the Logs tab Backup log dates are displayed in blue Backups will be stored on the Storage Platform and accessible via the Restore tab For more information on restoring data see Chapter 7 Restores SWISS DATA BACKUP Cancelling a backup Once a backup is in progress you can cancel the process via the Backup progress window or using the system tray icon To cancel a backup 1 Perform one of the following actions a Inthe Backup progress window click the Cancel button El Backup Sending backup Connecting to service Starting backup Building selection list Total selection 570 bytes in 2 Files and Folders Starting 55 snapshot Checking For differences Total backup size 171 bytes Initializing secure random generator Connecting to Storage Platform on 192 168 20 245 443 Server name Storage Platform AtkixS Dey QA Server name Storage Platform AttixS Dey QA b Alternatively you can right click the runner icon i
45. e the Backup Client will download the files and automatically update the installed plug ins SWISS DATA BACKUP Manual updates To manually update SE Backup Clients and their plug ins 1 Close the Backup Client application interface and the SE system tray icon 2 Runthe SE Installer i Note The SE Installer retrieves the install location from the backup service and cannot be changed as you are upgrading an existing SE Client 3 Onthe Welcome screen click Next fa Attix5 Pro SE Setup Eli Welcome to the AttixS Pro SE Setup Wizard The Setup Wizard will install OttixS Pro SE on your computer Click Next bo continue or Cancel to exit the Setup Wizard ATTIX Pro Back Cancel 4 On the Ready to install MOUNT10 SE screen that appears click Install iF Attix5 Pro SE Setup lei Ready to install Attix5 Pro SE l T 4 previously installed version was detected Click Install to begin the upgrade process Click Cancel to exit the wizard Back Cancel 340 Baar Ol rep MOUNT10 AG Haldenstrasse 5 SWISS DATA BACKUP Pa If the MOUNTI10 SE service is running a Files in Use wizard screen will appear Click OK to have the installer stop the service update the software and then restart the service jap Attix5 Pro SE Setup Files in Use D Some files that need to be updated are currently in use The Following applications are using files that need to be updated by this setup Yo
46. e a patch that is the same size as the complete file It would be better to abort the patching and compress the new file instead When the patching threshold is reached patching will be aborted and the complete file will be compressed and resent to the Storage Platform To specify the Binary Patching threshold 1 Select the Enable Binary Patching threshold check box 2 Inthe associated box specify the abort threshold in gigabytes When this threshold is reached patching will be aborted and the complete file will be compressed and resent to the Storage Platform Patching limits should only be enabled if you have severe patching problems with large files Mandatory Patching area The Mandatory Patching area enables you to specify files to be scanned for changes regardless of whether or not it appears that they have changed since the last backup Tip Mandatory patching is useful in situations where files are held open by an application internally the file has changed but the change is not reflected in the last _ modified date on the file system or in the size of the file itself Note VSS enables the backup of these files without impacting the running application or corrupting the files To include files for mandatory patching 1 Click the Add button 2 Use the Open dialog box to select the file s and then click Open 3 The path to the file s will display in the associated box Click OK to save your settings Tip
47. e for speed option is selected the drive where the System State backup is stored needs to have enough space for two copies of the System State backup For example if the System State backup is 8 GB a drive with at least 16 GB of space is required On the Tools menu point to Plug ins and then click System State using WSB In the Backup Settings dialog box that appears select the Enabled check box Backup Settings f Optimise For disk usage Optimise for speed Dump Target Drive fc sa Ok Cancel Warning Global Exclusions should not be used with the System State using WSB plug in as this will result in files being excluded from the WSB backup In this case you will not be able to restore your System State data The Optimise for disk usage option is selected by default This ensures that the plug in only uses as much disk space as the VHD plus a small amount for workspace potentially as large as the largest file in the VHD Select Optimise for speed if disk space is not an issue and you would like to improve the backup speed i e Optimise for disk space reduces the disk space usage by between 30 and 50 Select a dump target drive i A System State backup can be over 10 GB large Ensure that you choose a drive with enough disk space Click Ok SWISS DATA BACKUP Once the plug in is enabled you can select other data to back up and then schedule backups or initiate one manually by clicking
48. e information please refer to the MOUNT10 _ Storage Platform Console User Manual Global exclusions enable you to specify files and or folders to be excluded from the backup selection To add Global Exclusions 1 Click the Options button on the toolbar and then click Global Exclusions 2 Select the type s of filters to apply and then specify their values For more information see Global Exclusions in Chapter 9 Options and settings 3 Click OK SWISS DATA BACKUP Icon legend On the Backup Selection tab each file and folder is displayed with an associated icon The colour of the icon indicates the file or folder s backup selection status Backup Selection m My Computer B A E E E Recyde Bin EHE AMD ATI Intel H E MSOCache w PerfLogs re Program Files Filename ia 7 Zip iy ATI i ATI Technologies i AttixS Pro i Common Files F Core Temp DVD Maker og Internet Explo The following icon legend lists the MOUNTI10 icons and the statuses they indicate You can access this legend by clicking Icon Legend on the Help menu D Note For more information on backup selections inclusions and exclusions see Selecting data to back up earlier in this chapter Icon legend G File not selected Selected by user T Selected by user filter Excluded by user amp Excluded by administrator 5 Included by profiling MOUNT10 AG Haldenstrasse 5
49. e pointer to highlight the files Right click the selection and then click Exclude SWISS DATA BACKUP B Alternatively on the Backup Selection tab deselect or exclude files or folders that are currently selected for backup For more information see Selecting data to back up in Chapter 6 Backups Exporting a selection report After creating a backup selection you can export a list of all backup inclusions and exclusions to an html file for future reference The selection report will specify Files and folders included in the backup Files and folders excluded from the backup How each item was selected user selected filters profiling global exclusions or mandatory patching Where each item is located on the machine The total number of items in the backup selection To export a selection report 1 On the File menu click Export Selection 2 In the Save As dialog box select the location in which to save the file type a file name in the File name box and then click Export The file will be saved to the specified location and can be viewed in any Internet browser K CAUsers User Documents Backup selection html Windows Internet Explorer E QW le C Users User Documents B v 5 x lo Bing p 7 vy Favorites BS E Suggested Sites g Web Slice Gallery v CAUsers User Docurnents Backu fp A E v Pager Safetyy Tools v i ASBP Backup Set as on 19 Jan 2010 05 53 PM Backup Ac
50. ecovery Plus SIR Plus MS SQL Server VMware VSS SWISS DATA BACKUP The Backup Client Health Check provides information to highlight possible issues before backup e g free disk space or file folder access problems It can also provide the estimated line speed to the Storage Platform Ea Health Check The Health Check provides information bo pre enmptively highlight possible issues For example free disk space problems and service access rights to Files and Folders It can also provide the estimated line speed to the Storage Platform Options Memory utilisation statistics From the last backup as well as overall memory usage to date Data Protected Information includes the number of Files and directories selected For backup Disk Usage Free space availability For all local drives Line Speed Line Speed estimate ta the Storage Platform by transmitting data For 10 seconds Service Rights Information about the service account name and access rights to the working Folders Show Last Health Check Stark Close The following options are available Memory Memory utilisation statistics from the last backup as well as overall memory usage to date Data Protected Information includes the number of files and directories included in the backup selection Disk Usage Free space availability for all local drives Line Speed Line Speed estimate to the Storage Platform determined by transmitting data for 10 sec
51. ed The following notifications are available Backup successful popup message displayed for 5 seconds Backup successful with errors message displayed for one minute Backup failed message displayed until you click it text When a notification is available a pop up will display information If there were warnings or errors the system tray icon will also flash a red cross Attix5 Pro SE a Ay Attix5 Pro SE ax Backup completed successfully Backup completed successfully but there were warnings and or errors please view backup log for more details G Note To view related log file information click anywhere within the pop up To disable notifications Notifications are enabled by default but you can disable them individually by right clicking the system tray icon and then clearing the check mark next to the relevant Notifications option Open Backup Mow Cancel Backup Monitor Status Motify an success Motif an Failures Motify on Warnings Notifications About E A Exit X 3 18 2010 MOUNT10 AG Haldenstrasse 5 6340 Baar SWISS DATA BACKUP After installing MOUNT10 Server Edition SE and creating a Backup Account you can tell the Backup Client which files and or folders to back up and which to ignore by creating a backup selection see Selecting data to back up below You can then start a backup manually or schedule automatic backups
52. em State writer This writer is not supported and should not be used For System State backup and restore use the System State plug in System State for Windows Server 2008 requires NET 3 5 System State for Windows Server 2012 requires NET 4 Installation To install the plug ins run the Plug in Installer and follow the steps outlined below to completion i Notes The MOUNT10 Server Edition Client must be installed on the computer before you can install any plug ins SE plug ins require working space for the cache and disk space for creating a data dump and patches Step 1 Specify Backup Client folder location 1 Ensure that the correct Backup Client folder location is selected If not click the Browse button select the correct folder and then click OK 2 Click Next Step 2 Modify plug in selection 1 Select the System State check box 2 Click Next SWISS DATA BACKUP Step 3 Apply changes On the Summary page click the Apply requested changes button and then click Next Step 4 Close the Plug in Installer Click Finish to close the Plug in Installer we SWISS DATA BACKUP On a new Windows Server 2008 R2 installation Windows Server Backup Features are not installed by default To install Windows Server backup and recovery tools follow the instructions as specified by Microsoft Space requirement for Optimise for speed option Because the WSB plug in splits the VHD into separate files when the Optimis
53. eneenesenseeneeeeneeneneeneeeeneeseneenensnnes 25 Opening the Backup Client interface cccccscseccseeeeeseeeceeeeeeaeeeeeseeeeeseeseeeeeeaeeaeeaes 26 The Client interface explained ccccscssccsesecceeseecucenesersuccacccnecnecneseesersersansanecuecnesnss 28 PODICATION WINGOW ssaciainintssenneseanacannesitancitpircuseetass qaatqusieamensenidadseencaeeynepaeuae 28 SV SUSAN UY TOON E A vanes AA E EEE toes desveetsieuedane cas eats 38 PCE CACO AS oo irresepyiaeeansaisorcevens EEN eN NENEN EEEE ENTEN ENERE A 40 oE TCS AO E E E E E E E E 41 Ble Gog DAEK D aan ia a nr AE AAEE TEE E ee ere 41 Selecting data to back UP ssssssssssssssssnsnnnnsnsnnnnnnnnsnnnnnnnnnnnnnnnnunennnnunnnnnnunnnnnnnnne 41 Determining the backup selection Size ssssssenssssnensrnsrensnrnrnrennnnnrenenrnnerenrnnene 49 Exporting a selection report ccccecsscsecseeeesuccuecerseesaecanccnecnecneseesersetsansaneanennesaes 50 Starting a Dack p manually sariani Ea A ANAS Ea NANAS 51 Scheduling automatic backupS ss ssssssssssessrssnnnsnsnnnnnnennnnnnennnrnnnnnnnnnennnrenenrnnee 52 Canceling a DaCKUD srianinirsianeninenn aiana AAR AE AEN ARE 54 RESUMI ee CWT aaan EA EE ren sareunasioiss 55 F n a e A T A A E A T 56 ON O TESTON errei ierni UNESE E A E EENEN GEENE EELEE ENDENE EENE 56 salecHng data to POSTON C srana ENE OAS ENNEN 56 SCOTS Ce ia cn nannaa AEA A aAA EA EEEE E EA EEA 58 MOUNT10 AG Haldenstrasse 5 6340 Baar SWISS DATA BACKUP Finding THE
54. er details about archived backups t Pate You can access archived data by requesting that your Backup Administrator import the HSM data to the Storage Platform Once the data has been imported it will be available for restore in the same manner as all other backups SWISS DATA BACKUP The Backup Client logs all backup and restore processes and their results in log files that you can view on the Logs tab The following sections describe how to access log files and modify their settings Accessing log files The Logs tab in the Backup Client provides detailed information about each backup and restore An additional toolbar button appears when the Logs tab is opened the Summary button Use the button to view only errors and warnings and the last 14 lines in the log file ZT da o Backup Size Restore Fired Help Summary 09 Oct 2012 13 45 34 08 Oct 2012 19 00 04 08 Oct 2012 17 56 55 08 Oct 20129 14 57 31 Error 2012 10 09 13 45 56 Backup cancelle 08 Oct 2012 14 56 53 Error 2012 10 09 13 45 36 Interrupted by 04 Oct 2012 19 00 05 O02 Oct 2012 19 00 03 01 Oct 2012 19 00 00 rors and warnings ast few lines of log file lessage 2012 10 09 15 45 34 Using Backup 30 sep 2012 19 00 03 lessage 2012 10 09 13 45 34 Connecting to 29 Sep 2012 19 00 00 essage 2012 10 09 13 45 34 SSL Server nar 28 Sep 2012 19 00 04 essage 2012 10 09 13 45 36 Tue 9 October 27 Sep 2012 19 00 02 Jessage 2012 10 09
55. est manually or automatically This step enables you to set up a backup schedule Y Tip It is advised to back up at night when the server is running and the Backup Client is not in use The server must be switched on at the time s specified for scheduled backups but the Windows user does not need to be logged in To configure the Backup Client to run only manual backups 5 Setup Wizard x Backup Schedule Set up your automatic backup schedule Daily automated backup 19h00 H Advanced schedule back up at the following times Week day Advanced schedule 1 Clear the Daily automated backup and Advanced schedule check boxes 2 Click Next to move to the next step in the wizard Warning This option is not recommended If an automated backup schedule is not created backups will have to be run manually Enabling automatic backups is strongly advised MOUNT10 AG Haldenstrasse 5 6340 Baar SWISS DATA BACKUP To schedule a daily automated backup 1 Select the Daily automated backup check box 2 Specify a time in the associated box 3 Click Next to move to the next step in the wizard or create an advanced backup schedule as described below To create an advanced backup schedule Select the Advanced schedule back up at the following times check box In the Week day box select a day on which a backup should be initiated Specify the time in the Backup time box Click the Add bu
56. et exists these items will not display The Backup Selection Restore and Logs tabs now display information relevant to the new backup set and they can be used to configure restore from and monitor it accordingly 6 Select the data to be backed up in this backup set Included data will be backed up at the times specified in the backup set s backup schedule and can be restored using the Restore tab To rename a backup set Click the Manage button above the Backup Selection Restore Logs tabs Select the backup set name in the Backup set drop down list Click the Rename button Type the new name in the Backup set name box Click Ok oS Se ee To modify a backup set s backup schedule Click the Manage button above the Backup Selection Restore Logs tabs Select the backup set name in the Backup set drop down list Configure the schedule See Scheduling automatic backups in Chapter 6 Backups Click Ok Sf E To delete a backup set Click the Manage button above the Backup Selection Restore Logs tabs Select the backup set name in the Backup set drop down list Click the Delete button In the Confirmation dialog box that appears click Yes Click Ok 2 2 SWISS DATA BACKUP The following plug ins function only on the default backup set SIMS System State Script The following plug ins function on additional backup sets if they have items included for backup Exchange Single Item R
57. ge in Chapter 9 Options and settings SWISS DATA BACKUP To include an individual file In the right hand pane click the file icon or right click the file name and then click Include An included file is displayed with a green icon To deselect a file you can either click the icon again or right click the file name and then click Deselect A folder containing some included files is displayed with a green tinted icon i To include an entire folder Right click the folder icon L and then click Include Folder Alternatively you can select the folder in the Backup Selection tree and then click Include Folder on the Selection menu Included folders are displayed with a green icon F i Note All files in the included folder and its subfolders will be included in the next _ backup Any changes made within this folder or its subfolders will automatically be included as well To deselect a folder right click the folder icon and then click Deselect Folder To exclude a file or subfolder If an entire folder is included but you wish to exclude a particular file or subfolder right click the file or folder icon and then click Exclude or Exclude Folder Excluded items are displayed with red icons or Included folders that have some files or subfolders excluded are green with a red tint i ryme ee E DTA CO meen E EEZ aA e L E You can create different backup selections for different backup se
58. he Snapshot location box NOT C Users Administrator Desktop 20100506124347 b If restoring from a recovery server select the Do restores from recovery server check box and then specify the server address and port number in the boxes provided If using a proxy server select the Use proxy settings for recovery check box i Note This option can only be used if the Backup Administrator has prepared a recovery server 4 Click OK The Snapshot data will display as an entry in the Restore tree enabling you to browse a directory of its contents and restore files and folders For more information see Chapter 7 Restores SWISS DATA BACKUP You can use the command line interface CLI to run the SE Setup Wizard remotely enable SE Remote Management and to send a wide range of backup and restore commands to any SE Backup Client connected to a LAN The CLI bat file is included with each SE installation file Using this file you can connect to any SE Backup Client in your organisation should you prefer to manage Backup Clients from a central location Warning The SE Backup Client is required and must be installed on the computer using the CLI bat file before the following commands can be used In the Command Prompt run the cli command from the installation folder of the SE Backup Client to view the various CLI options Usage cli restore dates status backup cancel configure backup allowempty restore r
59. his option in your Backup Client To enable Delta Blocking Select the Enable Delta Blocking for check box 2 The Delta Blocking file selection criteria can be set in two ways by file size or file type Select the applicable condition s and supply the necessary information Any recently changed files not matching these criteria will be patched using Binary Patching P Tip You can enable both conditions by selecting both options as well as the and option Warning Some database files may not be suitable for Delta Blocking since data is shifted at the beginning of the file When this happens it will result in a patch as large as the complete file It is advisable to closely monitor the sizes of the patches when Delta Blocking is enabled and disable it if it turns out to be ineffective Binary Patching is the most effective form of patching It is CPU intensive but will deliver the smallest patches The process is only possible if a complete copy of an older version of the file is available in the cache i Note Binary Patching is enabled by default and nothing needs to be configured in this area for normal use Enabling Binary Patching threshold It is possible that a file could be modified in such a way that it becomes impractical to patch it An example would be a database that is re indexed SWISS DATA BACKUP In such a case the patching can take extremely long it may exceed the backup window and will eventually creat
60. iOo SE Setup Wizard typically consists of five steps to guide you through the Setup task in a simple step by step manner Some of the settings described below may have been removed when the MSI was created Furthermore the wizard may contain additional steps Please read each window carefully before continuing If you receive a Windows User Account Control message asking you if you wish to allow the MOUNTio program to make changes to the computer click Yes to proceed SWISS DATA BACKUP Step 1 of 5 Start the MOUNT10 SE Setup Wizard To start the MOUNT10 SE Setup Ti Attics Pro SE Setup o a Wizard Welcome to the Attix5 Pro SE Setup Click Next wizara The Setup Wizard will install AttixS Pro SE on your computer Click Next to continue or Cancel to exit the Setup Wizard P ATTIX Pro 100 Et M Step 2 of 5 Specify a Windows user account To enable the Backup Client to read all files that must be backed up it may be necessary for the Backup Client service to run under a specific Windows account To specify which Windows account 35 AttixS Pro SE Setup So 7 Service User Account shou Id run the backu P service ee eg ele ares service runs under the LocalSystem account but that f D can be changed here Ub gt Select Run as LocalSystem Altern atively sp ecify a sp ecific RUN as Localoystem Run under this user account Windows user account User Name 1 Select Run under this e g Domai
61. ication between the two the time specified in this box in seconds is how long the Backup Client will stay connected before dropping the connection Concurrent Transfer Begin transferring data during the compression phase Select this option if you wish to make use of concurrent backup processing to speed up the backup process With this setting enabled the Backup Client compresses patches files in the background using one thread and transmits files to the Storage Platform using a second thread as soon as the files are compressed patched SWISS DATA BACKUP Backup Priority You can use the Backup Priority page in the Options and Settings dialog box to limit CPU usage and disk access Backup Priority Normal priority default Run backups in the background A Custom priority advanced Aun faokos i the backoraund if it affects other anolcations The Backup Client uses a fair portion of the available processing power to patch compress and encrypt files during the backup process The constant disk access that the backup process requires can also reduce performance for other applications although it ensures that the process completes as quickly as possible If you use the computer while it is backing up you might experience some performance deterioration To lessen this effect you can choose to run backups in the background or use custom priority on Windows Server 2008 machines or lower the processor usage and or disk acce
62. icon cannot be deselected or excluded from within the Backup Client The Backup or Storage Platform Administrator has excluded this file or its file type Files displaying this icon will not be backed up to the Storage Platform and cannot be included in the backup selection from within the Backup Client The folder exists in the directory but it is not included in the backup selection The Backup Client user has included some files in the backup selection The Backup Client user has included all files in the backup selection The folder contains no unselected files Each file is either included or excluded The Backup Client user has excluded all files in the folder from being backed up to the Storage Platform The Backup Client user has applied a filter to the folder The filter has included one or more files within the folder The Backup Client user has applied a filter to the folder that has included and excluded files within it The Backup Administrator has included all the files contained in the folder All files will be backed up to the Storage Platform These inclusions cannot be changed by the Backup Client user The Backup Administrator has applied a filter to the folder This filter cannot be removed by a Backup Client user The Backup Administrator has applied a filter to the folder resulting in the folder being excluded from the backup selection This filter cannot be removed by a Backup Client
63. ile and follow the instructions contained therein SWISS DATA BACKUP System State using NTBackup for operating systems prior to Windows 2008 The MOUNTI10 System State plug in enables you to back up a collection of system specific components as a unit to a target directory that is automatically included in the daily backup routine These components include the following depending on the operating system Boot files including system files and all files protected by Windows File Protection WFP The registry COM Class Registration database Active Directory SYSVOL directory This plug in is included in the SE installer If it is not installed run the MOUNTio Plug in Installer and select the System State Backup plug in After the installation open the SE Client application window i Note This plug in is used for Windows Server 2003 only Installation and configuration Windows Server 2003 1 On the Tools menu point to Plug ins and then click System State 2 In the System State Backup dialog box that appears select the Enable System State backups check box 3 A local target folder is required to create the System State backup Type the path to a folder in the Backup to box or use the Browse button to specify it and then click OK If the target folder does not exist the SE Client will display a message asking if it should create the folder Click Yes This folder will be included in the backup selection list automatica
64. it the search to particular dates select the Search backup dates check box and then use the Start date and End date boxes to specify a time period 5 To limit the number of results that display select the Limit number of results to check box and then type a number in the box provided 6 Click Find File name Full or partial sales d Search last backup local Search through previous backups Storage Platform Search backup dates Start date 01 01 2010 MM dd YYY Y End date 01 19 2010 MIM Find 9 Tip Use the and wildcards for advanced search queries i Note If Search backup dates is selected the backup date is used for the search instead of the file create or file modified date SWISS DATA BACKUP To restore files from the Find Files in Backup dialog box 1 In the search results list include the files to restore by clicking the icons next to the file names or by right clicking each file name and then clicking Include 2 Click the Restore button File name Full or partial sales Search last backup local gt Search through previous backups Storage Platform Search backup dates F Limit number of results to 10 a Search result a Folder Filename 5 Date Fin Back CAUsers Bashier salesNov2009 txt OKB 19 01 20 txt 19 01 20 OKE 19 01 20 txt 19 01720 O CAUsers Bashier salesDec2009 bxt OKB 19 01 20 Ext 19 01 20
65. lient Add network volume The Backup Client provides the option to add network volumes and include files located in these locations to the backup selection Warning Please ensure that the backup service is started by a user with sufficient permissions to browse and access the network shares to be included in the backup selection The Backup Client will only be able to back up files from a network volume after the share has been accessed and authenticated by the server on which the Backup Client is installed To add a network volume 1 On the Tools menu click Add Network Volume 2 Inthe UNC Path box type the UNC network path starting with Alternatively use the Browse button to browse to the network path Example storageserver documents On the Backup Selection tab network volumes are listed in the left hand pane accompanied by a network icon Files in the network volume can now be included or excluded For more information on how to include and exclude files see Selecting data to back up in Chapter 6 Backups If some files are included for backup the icon will display with a green tint A If the entire share is included it will change to a green icon 52 Excluded network volumes are marked with red network icons ya zE To remove a network volume from the Backup Client 1 Right click on the entry in the left hand pane 2 Click Remove Network Volume The network volume will be removed fro
66. lly The System State plug in is initiated at the beginning of each backup and uses Windows Backup and Recovery tools to create the backup file SE continues with the rest of the backup procedure after the System State backup has been saved in the specified target folder SWISS DATA BACKUP MO UNT10 Restore process Windows Server 2003 complete recovery Ve AG 1 a Click the Restore tab in the Backup Client Expand the backup date folder to restore from in the left hand pane and restore the sysstate bkf file located in the target folder Open the Windows Backup or Restore Wizard Backup and Recovery What to Restore Oo You can restore any combination of drives folders or files application Start gt All 4 Double click an item on the left to see its contents Then select the Programs gt N check box next to any drive folder or file that you want to restore Accessories gt System fea to e Backup Identification Label Tools gt Backup p C fel sysstate bkf created 2010 01 15 tO C If the Restore Wizard does not appear by default 5 0 fe sysstate bkf created z H System State click Restore Wizard on the Tools menu In the Restore Wizard click Next to proceed to the Backup or Restore step Select Restore files and settings and then click Next Browse to the restored sysstate bkf file The default restore location is C SystemState In the lef
67. lowing the instructions below To create a throttle map 1 In the Interval box specify the number of minutes that each block in the graph should represent 2 In the Speed Limits area click a speed limit colour Alternatively click the Selected speed limit box to cycle between the different limits 3 Inthe Throttle Map area click the schedule interval boxes you wish to apply the limit to The colour of the selected interval boxes will change to match that of the chosen limit Tip Should you wish to revert to the default throttle map at any point in time click the Default button 4 Click OK SWISS DATA BACKUP Advanced Communications You can use the Advanced Communications page in the Options and Settings dialog box to configure all advanced communication settings Advanced Communications Use secure SSL enabled connections for data transfer recommended Duration before connection retries seconds Socket timeout seconds 7 Begin transferring data during the compression phase Note This wi resuiltin a shorter backupo window Sut may iransfer more daia The Advanced Communications page consists of the following areas Secure Connection Retries and Timeouts Concurrent Transfer MOUNT10 AG Haldenstrasse 5 6340 Baar SWISS DATA BACKUP Secure Connection Use secure SSL enabled connection for data transfer recommended This option is selected by default enabling SSL encryption for Backu
68. m the left hand pane SWISS DATA BACKUP Remote Management enables the Backup Administrator to remotely access and configure the Backup Client using the Storage Platform Console To enable Remote Management 1 Onthe Tools menu click Remote Management 2 In the Remote Management Settings dialog box that appears select the Enable Remote Management check box 3 In the Connection area ensure that the port number in the Port box is correct 9091 is specified by default If incorrect modify as required 4 If the server has multiple IP addresses available you can specify whether the Remote Service must bind to all available IP addresses or to only one IP address 5 Inthe Access area select the access credentials to be allowed l Allow SP controlled access enables Backup Administrators with the correct access permissions to use their Storage Platform User Access Management usernames and passwords to connect to and administer this Backup Client If you clear this check box Storage Platform administrators will not have remote access Select Allow custom access and supply a username and password if you do not wish to make use of the above mentioned Storage Platform Access Accounts These custom access credentials must be specified in the Storage Platform Console for its user to gain remote access 6 Click OK to save the settings Services will restart automatically to apply the settings i Note You can use the command line interface
69. menu point to Additional Backup Sets and then click Add Alternatively click the Add button above the Backup Selection Restore Logs tabs i Note The Add button will only be available above the Client tabs when at least two backup sets exist If this is your first addition you need to use the Tools menu In the Backup set name box type a display name for the set and then click OK Ensure that the new name is selected in the Backup set drop down box 4 Configure the schedule as desired For detailed instructions on how to schedule backups see Scheduling automatic backups in Chapter 6 Backups i Note If backup set schedules overlap due to manual schedule configuration or overlapping backup windows the backups will be placed in a queue Three seconds after the first backup in the queue is complete the next will run Backup sets are queued alphanumerically If however two or more backups are scheduled for the same backup set and their backup windows overlap the first _ backup will run to completion and duplicates will be excluded from the queue 5 Click OK The Options and Settings dialog box will close and the SE Backup Client will display the new backup set name in a Backup set drop down box above the Backup Selection tab SWISS DATA BACKUP i Note The Backup set drop down and Add and Schedule buttons only display in the SE Backup Client if more than one backup set is enabled If only the default backup s
70. n User Password user account F 2 In the User Name box re type the Windows user name for the account 3 In the Password box type the Windows user account password 4 Click the Validate button 5 Once the Windows user account has been validated click Next Warning Please ensure that the user account specified in this step has full access to all files to be backed up If files are included for backup that the account does not have access to a Some files were skipped or files skipped error message will display in the backup logs MOUNT10 AG Haldenstrasse 5 6340 Baar SWISS DATA BACKUP Step 3 of 5 Specify an install location To specify a destination for the SE application files and folders Click Next to accept the default destination folder and continue to the next wizard step Alternatively specify a new destination folder 1 2 oe 4 Click the Change button Browse to the folder Click OK Click Next to continue to the next wizard step pep Attix5 Pro Destination Folder Click Next to install to the default folder or click Change to choose another Install AttixS Pro SE to C Program Files AttixS Pro Backup Client SE Step 4 of 5 Begin the installation Once all the settings are configured the wizard is ready to begin the installation To begin the SE installation Click Install MOUNT10 AG Haldenstrasse 5 6340 Baar Ready to inst
71. n the last step of the MOUNT10 SE Setup Wizard the Setup Wizard will launch when the Backup Client is opened for the first time for more information see Opening the Backup Client in Chapter 5 Graphical User Interface The Setup Wizard typically consists of seven steps to guide you through the setup task in a simple step by step manner i Note Some of the settings encountered in the wizard may have been removed when the MSI was created Furthermore the wizard may contain additional steps Please read each window carefully before continuing SWISS DATA BACKUP Step 1 of 7 Specify Storage Platform settings fospacty tie Storage RANGT O sonene settings OmOmOmOmOmOmO 1 In the Storage Platform Enter the Storage Platform settings address box type the IP address Storage tf aderess jo Backup Group air s SSCiS or DNS name of the Storage Backup Group Create key Platform where the Backup Please contact your baup administrator if you don t have the required information Account resides 2 Inthe Backup Group box specify which Backup Group the Backup Account belongs to Da ATTIX Pro Help Back __next_ Cancel i Note Type the Group Example name in relation to COLLECTIONA COLLECTIONB GROUP any Collections it may belong to 3 Inthe Account Create Key field specify the preconfigured Backup Account create key for the applicable Group If you do not have access to this
72. n your system tray and then click Cancel pen Backup Mow Cancel Backup Monitor status Notifications About 2 Inthe confirmation dialog box that appears click Yes i ACVLINITAN AC H aldanetracen A CIAA Daar MOUNT10 AG ria Idenstrasse J 09 40 Baar SWISS DATA BACKUP By default the Backup Client tries to connect to the Storage Platform four times before cancelling the backup process If however the previous backup was not successful and a manual backup is initiated the Backup Client will display the prompt Do you want to resume the failed backup with a 30 second countdown Confirm resume backup Do you want to resume the failed backup from Tue 19 Jan 2010 18 51 507 4 new backup will start in 28 seconds Cancel Click Yes to instruct the Backup Client to try to continue from where the process failed during the previous backup Click No to initiate a new backup or Cancel to return to the Backup Client application window You can only resume a backup if the backup completed the Processing stage A new backup will be initiated automatically after the countdown has elapsed SWISS DATA BACKUP On the Restore tab you can browse a tree structure representation of all successful backups and their files and folders How to restore The following sections describe how to select data to restore start the restore process and search for specific backed up files Selecting data
73. ncryption and the backup encryption key _to encrypt the data Warnings This procedure should only be performed with the assistance of the Backup Administrator Ensure that you have an active Backup Account It is advised to perform a test backup that transfers only a small amount of data before beginning the Backup Snapshot process To export a Backup Snapshot 1 Onthe Tools menu point to Snapshot and then click Export Backup Snapshot 2 Select The next backup must be a Snapshot backup 3 Specify a destination in the box provided C Backups Export Snapshot Backup is specified by default on Windows Server 2008 machines 4 Click OK 5 Initiate a backup The Snapshot data is now stored in the location specified in step 3 above and can be moved to the Storage Platform The Backup Administrator can then import the snapshot data to the StorageServer using the Storage Platform Console For more information please refer to the Storage Platform Console User Manual i Note The Backup Account will be disabled at this point to ensure that the Snapshot data is the most recent Once the data has been successfully imported to the Storage Platform the Account will be enabled automatically and backups can proceed as usual SWISS DATA BACKUP The Restore Snapshot feature enables you to restore large amounts of data from a locally connected device to a machine via the Backup Client Before you can perform the steps outlined belo
74. ns and Settings dialog box consists of the following areas Exclude Files Exclude Folders Exclude Files area In this area you can specify that files with certain file names extensions or last modified dates be excluded from all backups To exclude files based on their file names or extensions 1 Select the Exclude these files check box 2 Type the file name s and or file extension s in the box provided separated by semicolons or listed beneath each other 9 Tip You can use wildcards E g mp3 will exclude all MP3 files from backups W Example To exclude all MP3 and AVI files specify mp3 and avi in the text box Separate entries with a semicolon or type each on a new line 3 Click OK To exclude files based on their last modified dates 1 Select the Do not back up files older than check box 2 In the box provided type the date in dd mm yyyy format Alternatively click the drop down arrow and select a date 3 Click OK Exclude Folders area In this area you can exclude certain folders from all backups To exclude folders 1 Select the Exclude these folders check box 2 Type the folder names in the box provided separated by semi colons or listed on separate lines i Notes Wildcards and path separators are not supported in this area Entries are case sensitive 3 Click OK SWISS DATA BACKUP Connection You can use the Connection page in the Options and Settings dial
75. nt To specify new Account details 1 In the Backup Account name box type a Backup Account name that consists of a minimum of 4 characters In the Backup Account password box type a password that consists of a minimum of 4 characters Confirm it in the Confirm password box In the Encryption key box type an encryption key that consists of a minimum of 8 characters Confirm it in the Confirm key box a Enter your preferred Backup Account details Backup Account name TAAHIR PC Backup Account password We Minimum 4 characters Confirm password jaki Encrypt your data on the Storage Platform Encryption key XXXXXXXX Minimum 8 characters Confirm key pam i If you lose this key you will not be able to restore your data Please write it down and store it somewhere safe Set up connection settings te sack nee cancel Warning Please write down your encryption key and store it in a safe place as YOU WILL NOT BE ABLE TO RESTORE YOUR DATA WITHOUT IT Click Set up connection settings if you d like to configure your connection to the Storage Platform Click Next When connecting to an existing Account 1 In the Backup Account name box type the Backup Account name In the Backup Account password box type the Account password In the Encryption key box type the encryption key chosen when the Backup Account was created Click settings if you d like to configure Set up
76. ny inclusions or exclusions Folder Refresh Refresh the selection being displayed MOUNT10 AG Haldenstrasse 5 6340 Baar SWISS DATA BACKUP Tools menu Add Network Volume Additional Backup Sets gt Add Additional Backup Sets gt Manage Automatic Backups Add a network volume For more information see Add network volume in Chapter 9 Options and settings Create additional backup sets This enables you to have separate backup selections that you can recover as separate sets of files For more information see Multiple backup sets in Chapter 9 Options and settings Access the Backup Schedule page in the Options and Settings dialog box Using the settings in this dialog box you can manage the schedule s of your backup sets For more information see Multiple backup sets in Chapter 9 Options and settings Access the Backup Schedule settings in the Options and Settings dialog box Configure the settings in the Automatic Backups area to set up one or more automatic backups For more information see Scheduling automatic backups in Chapter 6 Backups Add Network Volume Additional Backup Sets Automatic Backups Wizards Remote Management Health Check Snapshot Plug ins Options Add Network Volume Additional Backup Sets Automatic Backups Wizards Remote Management Health Check Snapshot Plug ins Options Add Network Vol
77. o Select data Use selection filters port a selection report HE MSOCache HHE Perflogs HEO Program Files E Program Files x86 HEO ProgramData HHE Recovery Program Files x86 ystem Volume Inform 2012 Folder INOYp OOOO OTRiMinhnnnnnnnt HHE System Volume Inform Restores How to a z Temp 2011 Folder Restore files and folders or TON Users 2012 Folder Find particular files to restore GB sage Windows ple Restore the backup selection EHE Windows Attix5 _Backup_Pro_Ba Windows Installer Pack Restore archived data eula 1028 txt L Text Document Restore Exchange items 2007 Text Document Opti nd 7 10KB 2007 Text Document ptions and settings Backup Account 17KB 2007 Text Document Backup Schedule backup schedule 17KB 2007 Text Document Global Exclusions 1KB 2007 Text Document Connection eula 1042 txt 17KB 2007 Text Document Connection Throttle teens Advanced Communications Ready Last backup 08 Oct 2012 5 59 57 PM Backup Priorit fid Menu bar Toolbar Tabs Product Help Status bar MOUNT10 AG Haldenstrasse 5 6340 Baar SWISS DATA BACKUP Menu bar and toolbar buttons All Backup Client functions can be performed from the menu bar Shortcuts to the most commonly used menu bar functions are also available on the toolbar and right click menus Menu bar Each menu on the menu bar contains one or mo
78. og box to Modify Storage Platform connection settings Enable disable configure proxy server details Connection Use VPN or dial up connection VPM and dial up settings No proxy 6 Use HTTP proxy Use SOCKS proxy d Proxy server requires authentication semans MOUNT10 AG Haldenstrasse 5 6340 Baar ze SWISS DATA BACKUP The Connections page consists of the following areas Connection Type Proxy Server In this area you can change the type of connection that the Backup Client uses to connect to the Storage Platform You can choose between a network or VPN dial up connection i Note The VPN or dial up settings button is enabled if you select Use VPN or dial up connection Click this button to select an existing VPN or dial up connection configured on the computer and then supply the username and password for that account In this area you can specify whether or not the Backup Client should connect to a proxy server when connecting to the Internet If you select that it should you can specify the proxy server details in the available boxes SWISS DATA BACKUP Connection Throttle The Connection Throttle page in the Options and Settings dialog box enables you to specify the Backup Client s bandwidth usage speed limits You can do this by creating a throttle map Backup data will then only be transferred at the specified speed limits during each interval Connection Throttle Specify backup s
79. on supply a name that describes the filter enter the file type s and then click OK To add a new filter via the Backup Selection tree Right click the folder icon and then click New filter In the Filter name box type a name to be used in the Filters menu In the Filter box specify the file extensions to which the filter will apply Click OK P i The filter will be added to the Filters menu and you will be able to use it to include or exclude all files matching its criteria To remove filters from a folder Right click the folder icon Point to Filters Point to the name of the filter you wish to remove eS Clear the check mark next to the selection Include or Exclude To identify files and folders selected by filters Look at the icon state Files and folders included in the backup selection by filters display with icons containing blue check marks and amp SWISS DATA BACKUP Some inclusions and exclusions are enforced at administration level on the Storage Platform This is called profiling For more information see Profiling in Chapter 9 Options and settings Files and folders affected by profiling display with the following icons File inclusion Filtered file inclusion File exclusion Folder inclusion Filtered folder inclusion Folder exclusion aaao Profiled selections cannot be modified from within the Backup Client and can only be Ane on the Storage Platform For mor
80. onds Service Rights Information about the service account name and access rights to the working folders SWISS DATA BACKUP You can specify which checks to run by selecting or clearing the relevant check boxes in the Options area Use theShow Last Health Check button to see the last report You can Print and or Export the Health Check reports To run a health check 1 2 4 When the message Health check complete displays click OK On the Tools menu click Health Check In the Health Check dialog box that appears specify which checks to run by selecting or clearing the check boxes next to the options Five checks are available see above Click the Start button to begin the health check process The Health Check dialog box appears displaying the progress of the health check until completion Health Check ne MTP Selo Toon Qe aco Connecting to Storage Platform on 192 166 20 215 443 Server name Storage Platform AttixS Dew QA User authenticated Block size sent 2 048 bytes Bytes sent 114 90 MB Total time 10000ms Connection speed estimate 11 49 MB s Checking service rights Service display name AttixS Pro SE Service short name 45Backup Service Service running under account name LocalSystem Service installed at C Program Files attixS ProiBackup Client SE aSbackup exe start Checking write access permissions For service Cache directory wri
81. ording to their values E My Computer File Elis O Recyde Bin Hi SRecyde Bin IO AMD H 7 AMD ATI E E ATI Intel Hi Intel D MSOCache H E MS0Cache T Perflogs HY Perflogs ID Program Files E E Program Files T Program Files HHE Program Files x86 HO ProgramData Hi ProgramData D Recovery Recovery HT System Volumi E E System Volume Information L _ Tamo SWISS DATA BACKUP Product Help a Help Product Help Help index Quick start Ste step quide Backups How to Select data Use selection filters Export a selection report Back up manually Schedule automatic backups Cancel a backup Restores How to Restore files and folders Find particular files to restore Restore the backup selection Status bar mI You can access the Backup Client Help by clicking Product Help on the Help menu Alternatively click the Help button on the toolbar As you navigate the Client the Help pane will display information relevant to the selected tab You can restore files and or folders in th steps 1 Select data to restore 2 Start the restore process 3 Select the restore options Selecting data to restore You can tell the Backup Client which files and or folders to restore and which to ic by clicking the E Restore tab and the induding or exduding the items as descr below This area displays the date and time of the last backu
82. ore options See Selecting data to restore earlier in this chapter 6 Click Restore The backup selection will be restored to the location specified in the restore options SWISS DATA BACKUP BY ave MOUNT1iO0 allows Backup Administrators to archive Backup Clients data to tape or another disk drive using the Hierarchical Storage Management HSM feature Once data has been archived the backups will display in the Restore tree as greyed out folders allowing you to browse the file folder structure of the backups However if you try to restore archived data you may receive a message informing you that the data has been archived to secondary storage as illustrated in the screenshot below p a Last Backup 3 Aug 2010 12 50 IE ETE Eris ci bootmgr Et Program Files O BOOTSECT BAK ee 55 Writers G M5005 5Y5 o hefe workspace El Previous Backups fl 03 Aug 2010 12 21 54 re 23 Jul 2010 15 56 25 Ef A 23 Jul 2010 16 01 01 SS This data has been archived to secondary storage and removed From the Storage Platform To restore any of these files please contact your backup administrator and request to have the Files moved back to the Storage Platform a ae YSS Writers Workspace Note Grey folders indicate archived data However if you do not see these folders in the Restore tree it does not mean that no archived backups are available In such cases please consult your Backup Administrator for furth
83. p 1 Select the Daily automated backup check box 2 Specify a time in the associated box 3 Click Ok MOUNT10 AG Haldenstrasse 5 6340 Baar SWISS DATA BACKUP To create an advanced backup schedule Select the Advanced schedule back up at the following times check box In the Week day box select the day on which a backup should be initiated Specify the time in the Backup time box Click the Add button to add the day and time to the Advanced schedule box Repeat steps 2 to 4 above until you have added all desired schedules to the Advanced a ie schedule box To disable automatic backups not recommended 1 Clear the Daily automated backup and Advanced schedule check boxes 2 Click Ok to close the Options and Settings dialog box Warning This option is not recommended If an automated backup schedule is not created backups will have to be run manually Enabling automatic backups is strongly advised For detailed instructions on how to enable and schedule automatic backups see Scheduling automatic backups in Chapter 6 Backups SWISS DATA BACKUP Global Exclusions You can use the Global Exclusions page in the Options and Settings dialog box to Exclude files globally Exclude folders globally Global Exclusions Examples file doc video mp3 specific avi Examples My Music MOUNT10 AG Haldenstrasse 5 6340 Baar SWISS DATA BACKUP The Global Exclusions page in the Optio
84. p Client to StorageServer data transfers Deselecting this option disables SSL encryption for data transfer This enhances transfer speeds but should only be done within a secure network environment i Notes Disabling this feature will only have an effect on security for the actual data transfer and not the encryption of the data on the Storage Platform Secure data transfer connections can only be disabled if the StorageServer has been configured to accept non secure connections If the StorageServer cannot accept non secure connections an SSL enabled connection will automatically be used instead Warning Before disabling SSL encryption first ensure that the backup environment is secure Retries and Timeouts Number of backup or restore retries By default the Backup Client tries to connect to the Storage Platform four times before cancelling the backup process i Note You are advised to increase the number of attempts when using a slow Internet connection The backup will continue from the previous point of failure and not resend the entire backup Duration before connection retries By default the Backup Client will try to reconnect to the Storage Platform after 60 seconds should the connection be dropped This setting enables you to increase decrease the duration between retries Socket timeout The default socket timeout is 60 seconds If the Backup Client is connected to the Storage Platform and there is no commun
85. p performed by the system Ready Last backup Jan 16 2010 2 55 31 PM Lee SWISS DATA BACKUP System tray icon The System tray icon El indicates the backup activity status and can be used to perform various tasks ie An animated icon indicates that the service is busy with a backup process Open Click or right click the system Backup Now tray icon to view the menu Cancel Backup options available Monitor status Motify an success Notifications Motif on Failures AB out Motify an Warnings Exit LR 1418 2010 G Note On the Windows 7 operating system the system tray icon is hidden by default To display the icon click the Show hidden icons arrow click Customize In the dialog box that appears expand the Behaviours drop down next to SERunner exe and then select Show icon and notifications System tray menu Open Opens the MOUNT10 Backup Client application window P Tip Users can also double click the system tray icon to open the application window For more information see Application window earlier in this chapter Backup Now Manually initiates the backup process without opening the Backup Client application window Cancel If the service is busy with a backup when the 5 icon is animated Cancel will Backup stop the process MOUNT10 AG Haldenstrasse 5 6340 Baar SWISS DATA BACKUP System tray menu continued Monitor Status Notifications About E
86. peed limits for throttle map below 0 means no limit will apply a oe oe oo ee E msi oiee umei 0 toe Selected speed limit e Interval minutes 0 2 4 6 amp iW i 14 we 18 a Z voncoy ER R RNNNRRNNENN Disk Usage EE Advanced perfomance weee I AARNA RNN COE coy e NAN sey AANNAM N NNN NNNNNNNNE MOUNT10 AG Haldenstrasse 5 6340 Baar SWISS DATA BACKUP The Connection Throttle page consists of the following areas Speed Limits Throttle Map Pv v v i at gim r aay i n oa aje bs Mes w Sa N e M l amp Ee gt d U ra T el In this area you can specify one or more speed limits in kilobytes per second that can be applied when sending backup data to the server To specify a speed limit Choose a colour to represent the limit and specify the limit in that colour s Limit box You can now schedule the speed limits in the Throttle Map area as described below i Note A limit of 0 indicates that no limit will be applied oe ee aE a a se nace oe IKOTT LO Man arana LI In this area you can indicate when the speed limits specified in the Speed Limits area should apply by creating a throttle map P Tip By default a throttle map is provided with different colours indicating week day office hours out of office hours and weekends using intervals of 60 minutes You can either set speed limits for the colours used in this default map or you can click the Clear button and create a new map by fol
87. r a specified number of days Database Compares the latest backup selection with the previous backup to determine the changes MOUNT10 AG Haldenstrasse 5 6340 Baar SWISS DATA BACKUP Performance will be degraded if the Temp and Cache folders are on different drives If you move these folders to a network share please ensure that the Backup Client has the correct permissions to reconnect and write to that share Storing the folders on a UNC path degrades backup performance Days to keep files in cache When modifications are made to a file the Backup Client only transmits changes to that file as opposed to transmitting the complete file again This is accomplished by the use of a local cache By default recently modified files are kept in the cache for 20 days after which they will be deleted Once a file has been flushed from the cache a full copy will be backed up when any modifications are made to the file The longer files are kept in the cache the better the chance of only transmitting patches instead of full copies and thus reducing the amount of data that needs to be transmitted If there is limited disk space available consider shortening the time files are kept in the cache i Note If you specify o days patching is disabled All files in the cache will be deleted and full copies of changed files will be transmitted to the Storage Platform during each backup To delete the current cache click the Clear button
88. ra ENNAN AKSEN NARAT ENANA 90 Eaa algia EPE AE E EEEE E EE EE E 93 Advanced toolS sssssssssensnsnnnnnnnnnnunnnunnnnnnnnnnnnnnunnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnn 95 AAG HeEtWOrk VOUE cect arog unas suneneecavoeunenntnettctesaideadedacliatatsinesdusandiatscetueedenestieteuis 95 SESA AAG ST i E A A E E E E E and 96 Multiple Dackup Sets s ssiencrcea sea apnanenntveataveewaceenscasascineises raraceesearsinasterancudinsanteersaeis 97 EVAN ES COE A A A AAA T E E 100 Backup Snapshots s sesesssssssnenununennnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnn 103 Restore Snapshots Disaster recovery sssssssssssersrsrnnrsrenrnnnnenrnrnnrnenrenrrennenne 104 Command line backups and restores s ssssssssssensrssrsrerrnrnrenrrrnrenrnrnrenenennenenennn 105 AIR e E AEE E E AEE A E EE E E E EEE E A mea eneanes 107 Microsoft NTFS Change Journal USe sssessssssessnnsnsnsnnnnnnnnnnnnnnnnnnnnnnnnnunnnnnnnnnnne 108 LO PUO IMS aein RAA 109 Email Notification plug in s ssssssesensssensnssnnnnnsnnnnnnnnnnnnnnnnnrnnenrnrenennnnenennnnenenrnnennne 110 System State Plug rrea AE A E wien 112 REEE EIE E E E N OE E A 112 System State using WSB for Windows 2008 and later s ssssesenssnensnsnnnnenssns 114 System State using NTBackup for operating systems prior to Windows 2008 116 Die eE E A E petri abbandsinhoasiasdheab hos abareeins nicer epedineeeaabepeannnien 118 Keyboard Shortcuts And hotkeys
89. re options The tables below describe the options available Backup Restore Calculate Size Find Files in Backups Export Selection Initiate a backup immediately Switch to the Restore view in the Backup Client Y Tip For faster access to the Restore view click the Restore tab instead of using the File menu Determine the total size of the data included in the backup selection For more information see Determining the backup selection size in Chapter 6 Backups Access the Find Files in Backups dialog box This box enables you to search for particular files in your backups For more information see Finding files in backups in Chapter 7 Restores Export a list of all backup inclusions and exclusions to an html file for future reference For more information see Exporting a selection report in Chapter 6 Backups MOUNT10 AG Haldenstrasse 5 6340 Baar Selection Tools Help Backup Mow Restore Calculate Size Find Files in Backups Export Selection Exit SWISS DATA BACKUP File menu continued Exit Close the Backup Client application window l P Tip You can re open the Backup Client window at any time via the Windows Start menu or by double clicking the icon in the system tray Selection menu Selection Tools Help Mew Filter Include Folder Edit Filters Exclude Folder Graphics f Deselect Folder MS Access databases MS Office do
90. ression level and exceptions Compression Projected size Speed 100 100 Slow Fast Note Projected camoression size is an estimation and depends an the tyne and cantent of each Example zip jpq The Compression page consists of the following areas Compression Level Compression Exceptions Compression Level area The Compression Level area allows you to change the compression level by selecting the option that best suits your needs The Medium default compression level provides the fastest speed but the compressed files will be slightly larger than those produced using the High or Maximum options MOUNT10 AG Haldenstrasse 5 6340 Baar SWISS DATA BACKUP a UJ np fe SSI Ui LA CULO d GS The Compression Exceptions area allows you to specify the file types that the Backup Client should not compress during the backup process P Tip Compression is not effective on all file types as some files may already be compressed or cannot be compressed at all The Backup Client could waste some time and processing power trying to compress these files This setting can be used to specify a list of file extensions that should not be compressed during the backup process The list of file types already specified are types that typically do not compress well To exclude files types from compression 1 Select the Exclude from compression check box 2 Type the file extensions in the box provided separated by semi colons
91. see Performing a manual backup and Scheduling automatic backups below i Note Any changes additions or deletions to included files and folders will be backed up intelligently with every manual or scheduled backup The following sections describe how to Select data to back up Use filters to specify files and or folders to be excluded from the backup selection Determine the backup selection size Start backups automatically and manually Cancel a backup Resume a failed or cancelled backup You can make your first backup selection or modify a backup selection at any time using the Backup Selection tab as described below Tip You should exclude the Backup Client installation folder as including it increases the size of your backup unnecessarily To select files and folders for backup 1 Click the Backup Selection tab 2 In the Backup Selection tree navigate to the folder or directory containing the file or folder 3 Include or exclude files and or folders as described below Tip Once a file or folder is included in the backup selection any modifications to it will be backed up automatically For more information see Patching in Chapter 9 Options and settings Warning If you have limited space on the drive running the Backup Client it is recommended that you move the Cache Logs and Temporary folders as well as the selection database to another location For more information see Disk Usa
92. ss on Windows Server 2003 machines Windows Server 2008 On Windows Server 2008 machines a Run backups in the background option enables you to instruct the Backup Client to run all backups in the background thereby lowering the disk and CPU usage priority in Windows and allowing other applications to run faster Alternatively MOUNT10 AG Haldenstrasse 5 6340 Baar SWISS DATA BACKUP you can select Custom priority which is an advanced feature and manually set the processor usage and disk access Windows Server 2003 On Windows Server 2003 machines two sliders enable you to adjust the processor usage and disk access settings to limit performance deterioration Backup Priority Processor usage Low i J i High Disk access Low l High Run backups in bhe background if ik affects other applications a Warning If you use the highest Processor usage setting it will affect server performance during the backup i Note If you use the highest Disk access setting the Backup Client will continuously use all available disk access to read and write to the disk ensuring that the process completes as quickly as possible The process will take longer if this setting is lowered but other disk intensive applications will perform better MOUNT10 AG Haldenstrasse 5 6340 Baar SWISS DATA BACKUP Compression You can use the Compression page in the Options and Settings dialog box to configure the Backup Client comp
93. t hand pane expand File gt sysstate bkf created and then select the System State check box Click Next and then click Finish to complete the Restore Wizard LIialAdlanetraeran E CAA Daar riaidenstrasse 3 09340 baal SWISS DATA BACKUP Keyboard shortcuts and hotkeys F5 SPACEBAR x1 SPACEBAR x2 SPACEBAR x3 SHIFT V ALT Underlined letter on menu bar T Vv Page Up Page Down Home End Refresh active window Include selected file folder Exclude selected file folder Clear inclusion exclusion Select multiple files Open the corresponding menu Select previous item or scroll up if you are in the Logs tab Select previous item or scroll down if you are in the Logs tab Scroll up one page Scroll down one page Scroll to the beginning of the page if you are in the Logs tab Scroll to the end of the page if you are in the Logs tab MOUNT10 AG Haldenstrasse 5 6340 Baar
94. teable Temp directory writeable Database directory writeable Logs directory writeable Health check complete SWISS DATA BACKUP The Health Check results display in a new dialog box with options to print export to HTML and export to CSV El Health Check Results Examine the health check results below and print or export the report as needed Health Check Results Healthcheck start time Healthcheck end time Tue Jan 19 19 41 19 CAT 2010 Healthcheck duration 135 Tue Jan 19 19 41 06 CAT 2010 Memory Memory stats last backup Lowest free 5 79 MB Highest total memory 38 33 MB Maximum memary Setting 234 06 ME Memory stats to date Lowest ever free memory 1 55 MB Print Export to HTML Export ta CS SWISS DATA BACKUP The Backup Snapshot feature enables you to create a backup of all items included in your backup selection and send it to a disk drive This snapshot data can then be moved to the Storage Platform You can use this feature to reduce the initial backup window if there is a large amount of data to be transferred typically over a slow Internet network connection A similar procedure enables you to restore a large amount of data e g during a disaster recovery For more information about restore snapshots see Restore Snapshots Disaster recovery below i Note A snapshot backup uses Blowfish 448 e
95. tions and settings Access the Export Backup Snapshot dialog box which enables you to configure the next backup to be a Snapshot backup to a specific location For more information see Backup Snapshots in Chapter 9 Options and settings MOUNT10 AG Haldenstrasse 5 6340 Baar Add Network Volume Additional Backup Sets Automatic Backups Wizards Remote Management Health Check Snapshot Plug ins Options Add Network Volume Additional Backup Sets Automatic Backups Wizards Remote Management Health Check Snapshot Plug ins Options Add Network Volume Additional Backup Sets Automatic Backups Wizards Remote Management Health Check Snapshot Export Backup Snapshot Plug ins Import Restore Snapshot Options Access the Import Backup Snapshot dialog box which enables you to configure Restore Snapshot settings For more information see Restore Snapshots in Chapter 9 Options and settings Help Add Network Volume Additional Backup Sets Automatic Backups Wizards Remote Management Health Check Snapshot Plug ins Options SWISS DATA BACKUP Export Backup Snapshot Import Restore Snapshot SWISS DATA BACKUP Tools menu continued Plug ins gt Email Notification Options Access the Email Notification settings dialog box which you can use to enable disable Email notification and configure its settings For more information see Email Notification plug
96. tix5 Pro SE Setup Ja Completed the AttixS Pro SE Setup Wizard Click the Finish button to exit the Setup Wizard y ATTIX Pro fw Launch Plug in Installer fw Launch Backup Client SE Gancel Back After the Backup Client and plug in updates if applicable click Finish Confirm that you can open the SE Backup Client and initiate a backup to the Storage Platform Backup prepared in 00 03 06 New files 299 431 74 MB comp 325 88 MB Skipped files 151 Disk usage drive C 27 full 127 14 GB 465 66 GB 338 51 GB free Temp dir using 2 0 KB lt 1 of disk space Cache using 325 69 MB lt 1 of disk space Data Transmitted Duplicate data not transmitted 109 0 KB Transmitted 334 55 MB in 3 min at 1 56 MB s Badup Summary Total selection 10 16 GB in 113 801 files and 12 307 folders Total backup time 3 min Backup Status Successful Ea SWISS DATA BACKUP You can use the Graphical User Interface GUI to Select files for backup Launch backups Schedule automatic backups Find files in previous backups Restore files and folders from previous backups SWISS DATA BACKUP Opening the Backup Client interface To open the SE Client interface On the Start menu point to All Programs point to MOUNT10 and then click Backup Client SE Pri Default Programs PA Desktop Gadget Gallery E Internet Explorer E Windows DVD Maker eal Windows Fax
97. to restore On the Restore tab the Restore tree gives you access to backed up files via two main nodes Last Backup and Previous Backups The Last Backup node contains the file folder structure of the last successful backup and displays the date and time it occurred in parentheses J Last Backup 8 Oct 2012 17 59 57 Sb fem C i Note Restores done from the Last Backup node are typically faster than LE Worksp those done from the Previous Backups node as the Backup Client may be able to retrieve the data from the cache instead the Storage Platform EED O2 Oct 2012 19 00 07 FY 01 Oct 2012 19 00 02 GY 30 Sep 2012 19 00 05 E E 29 Sep 2012 19 00 02 Gi 28 Sep 2012 19 00 07 When you expand the Previous Backups node the Backup Client retrieves the list of previous backups from the Storage Platform and displays them in the tree To select and restore data from the last backup 1 Click the Restore tab Expand the Last Backup node to view the files folders Include a single file by clicking the icon next to the file or by right clicking the file name and then clicking Include Each included file is displayed with a green icon 4 Include an entire folder by right clicking the folder and then clicking Include folder Each included folder is displayed with a green folder icon y 5 If an entire folder is included but you wish to exclude a particular file or subfolder right click the file
98. ts For more information see Multiple backup sets in Chapter 9 Options and settings You can use filters to automate file selection based on file types Once you have selected all files to be included and excluded it may be useful to check the size of your backup selection before initiating your first backup For more information see Using filters later in this chapter i Note Some files and directories are forcefully excluded from the backup selection On Windows machines these are the pagefile sys and hiberfil sys files and the Backup Client cache and toBackup folders SWISS DATA BACKUP Using filters You can use filters to automate file inclusions or exclusions within a folder based on file types W Example A doc filter will include or exclude all Word documents within a folder as well as any new Word documents that are added to that folder later To apply a predefined filter to a specific folder In the Backup Selection tree right click the folder icon Point to Filters Point to one of the available filters in the list e g MS Office documents Click Include or Exclude 7 So Ss To modify an existing filter 1 In the Backup Selection tree right click the folder icon point to Filters and then click Edit filters Select one of the filters and then modify its properties in the Edit filter box Click OK P Tip To add a new filter from within the Edit filters dialog box click the New butt
99. tton to add the day and time to the Advanced schedule box Repeat the steps above until you have added all desired schedules An Pw PY Click Next to move to the next step in the wizard SWISS DATA BACKUP Step 6 of 7 Optimise for backup environment The Backup Wizard enables you to quickly optimise your settings for backing up in a specific environment To optimise your settings 1 Select what type of connection you use to back up 2 Select whether you want to optimise to minimise time and disk usage or transfer size Using the options you have chosen the Backup Wizard displays a compression and Optimisation A ATTIX Pro Connection Type Local LAN Remote Internet Minimise Time and disk usage Transfer size Compression and processing summary Resume supported Yes Disk usage Transfer size Processos sow MP Fast Backup data will be packaged locally before being transmitted to the Storage Platform Local disk space will be required both during the backup and afterwards This option will transmit and store the smallest amount of data with no duplicates It wil be possible to resume aborted backups t _ ex nee cancel processing summary that details the effects your choices will have It also provides a brief summary of these effects Click Next to continue MOUNT10 AG Haldenstrasse 5 6340 Baar SWISS DATA BACKUP Step 7 of 7 Confirm backup configuration The wiz
100. u can let Setup Wizard close them and attempt to restart them or reboot the machine later Attias Pro SE f Close the applications and attempt to restart them Bo not close applications 4 reboot will be required If the SE service is not running when the update is being performed the installer will update the software and start the service thereafter On the Completion screen that displays Launch Backup Client SE is selected by default Clear the check box if you do not wish to do so F Attix5 Pro SE Setup iol Completed the AttixS Pro SE Setup Wizard Click the Finish button to exit the Setup Wizard P ATTIX Pro J Launch Plug in Installer J Launch Backup Client SE Gancel Ts gt bate SWISS DATA BACKUP If you have the plug in installer file in the same directory as the new Backup Client installer file a Launch Plug in Installer check box will display above the Launch Backup Client SE check box on the Completion screen If you wish to add or update any plug ins at this point ensure that the check box is selected Note If the plug in install file is not in the same location as the Backup Client install file You can manually update installed plug ins by running the plug in installer at a later stage Existing plug ins are marked with a blue icon and will automatically be updated when you click Next The plug ins can also be updated automatically during the next backup process iF At
101. ume Additional Backup Sets Automatic Backups Add Manage Wizards Remote Management Health Check Snapshot Plug ins Options Add Network Volume Additional Backup Sets Automatic Backups Wizards Remote Management Health Check Snapshot Plug ins Options MOUNT10 AG Haldenstrasse 5 6340 Baar SWISS DATA BACKUP Tools menu continued Wizards gt Account Wizard Wizards gt Backup Wizard Remote Management Health Check Snapshot gt Export Backup Snapshot Launch the Account Wizard which is a standalone wizard that enables you to change your Backup Account settings For more information see Chapter 3 Setup Wizard Add Network Volume Additional Backup Sets Automatic Backups Account Wizard Backup Wizard Wizards Remote Management Health Check Snapshot Plug ins Options Launch the Backup Wizard which is a standalone wizard that enables you to configure your backup settings For more information see Chapter 3 Setup Wizard Access the Remote Management Settings dialog box Using the settings available you can enable Remote Management of the Client via the SP Console For more information see Remote Management in Chapter 9 Options and settings Access the Health Check dialog box Performing a Health Check enables you to highlight possible issues For more information see Health Check in Chapter 9 Op
102. w the snapshot data needs to be exported from the StorageServer to a mobile storage device by a Backup Administrator For more information please refer to the Storage Platform Console User Manual A snapshot restore uses Blowfish 448 encryption and the backup encryption key to encrypt the data To restore data from a Snapshot 1 Connect the mobile storage device containing the snapshot data to the Client machine or to a Local Area Network so that it has access to the Client machine On the Tools menu point to Snapshot and then click Import Restore Snapshot Select whether you wish to restore the data from a disk drive or recovery server a If restoring from disk select the Show Restore Snapshot s in Restore panel check box and then specify the path to the data in the Snapshot location box Warning The default snapshot location specified is C Backups Import Snapshot Restore If you wish to use this location you need to create the folder structure on the machine and then paste the snapshot data onto the Snapshot Restore folder This folder is not created automatically Alternatively you can use the Browse button to browse to the location in which you have saved the snapshot data i Note You need to specify the snapshot data s parent folder NOT the snapshot folder itself E g If your snapshot data folder is called 20100506124347 and youve pasted it to your Desktop you need to specify C Users Administrator Desktop in t
103. xit gruel naa Backup Service window above the Altix5 Pro SE system tray Last Backup Today 3 00 PM Success displaying the Next Backup Today 00 PM progress of the current process This enables you to monitor the status and progress of the task being performed without opening the application window Provides you with options to enable disable backup notifications For more information see Notifications later in this chapter Displays the splash screen Click anywhere in the window to close it Removes the 5 icon from the system tray G Note This will not stop the MOUNT10 service from running scheduled backups To see the icon in the system tray again simply open the MOUNTI10 Backup Client interface using the Windows Start button For more information see Opening the Backup Client interface earlier in this chapter Warning The backup service must be running at all times for backups manual or scheduled to take place i Note To stop or start the Backup Service open Administrative Tools in the Control Panel and then double click Services In the list of services that appear select MOUNT10 SE and select Stop or Start on the toolbar A red cross will appear in the corner of the system try icon when the service is not running Eel MOUNT10 AG Haldenstrasse 5 6340 Baar SWISS DATA BACKUP Notifications The system tray icon can display a number of notifications once a backup has complet
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