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WL-ACCESS USER GUIDE - ACKSYS Communications & Systems
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1. cccccccccccccsssssssccccccccccccsssscccccccccccccsssscccccccccceesecs 18 IX SECURITY eeeessteseun aeea iger era 19 Xi TROUBEESHOOTING ana 20 XA CHECKING THE HARDWARE a ee 20 WL ACCESS USER S MANUAL Release A 00 october 22 2003 _iv X 2 CHECKING WLAN CONFIGURATION cccccececceccscececcececcsceccscecescecesescesesceceseeceees 21 X 3 CHECKING THE NETWORK TOPOLOGY ccccceccecscecccececcsceccececescecsescesesceceseececes 22 X 4 CHECKING THE CONFIGURATION cceccccecccceccececcscecscscesescecescecessscstscesesceceseeeeses 23 XI ADDRESSING IN NETWORK PROTOCOLS cccccsssssssscccccccssssssssccccccccccccsees 24 ALi NETWORK LA VERS idad 24 gt gt D E E 24 ALS SETHERNETADDRESS Asus ea ie es 24 ALA TEADDRESSC een clea cttw nasheed tiene 24 ALS CATENA Y O 25 A EE ee 27 XIII DEFECT REPORTE OR Messi ii 29 WL COMETH USER S MANUAL Release A 00 october 22 2003 1 11 INTRODUCTION Purpose of this manual This manual could be obsolete Please download last documentation on our web site www acksys fr This manual provides instructions to easily install and configure the WL ACCESS product on your network Chapter II Package checklist allows you to check if your package was complete when delivered Chapter Product specifications describes the fundamental possibilities of the product Chapter IV
2. Connectors describes the power connector and ethernet connector of the WL ACCESS Chapter V Getting started 1s a step by step description of a typical WL ACCESS installation in a simple application context Chapter VI locator application describes the functionality of locator application Chapter VII Configure WL ACCESS describes WL ACCESS configuration web page Chapter Upgrade your WL ACCESS describes upgrade process Chapter IX Security describes security in WL ACCESS Chapter X Troubleshooting gives hints on what to do when the installation fails Chapter XI Addressing in Network protocols gives some background in networking required to install the WL ACCESS It 15 expected that the reader of this manual has some background knowledge of TCP IP and how to setup and use TCP IP on a Windows based PC As well anyone installing a WL ACCESS should know how his her network 15 organized 1 2 Product designation WL ACCESS s a 802 11b Wireless Network Acces Point Wireless Access Point serves as communications headquarters for a reliable 11 Mbps wireless network WL ACCESS is provided with tools of configuration and update See section Upgrade your WL ACCESS for more information PACKAGE CHECKLIST The WL ACCESS package contains the following components One WL ACCESS device One main supply cable ACKSYS PRODUCT RANGE CD ROM Two antennas One network
3. 2 30 192 168 1 254 Devices WL BRIDGE nl Gateway 2 MUS ao abi Must know about address address 10 1 2 1 to 192 168 1 254 to send to Device 2 send to Device 1 LAN XH NOTES NOTES DEFECT REPORT FORM Company Telephone Fax E mail WL ACCESS Operating system driver version Type of computer COMMUNICATIONS amp SYSTEMS 3 amp 5 rue du Stade BP 4580 78302 POISSY CEDEX FRANCE Telephone 33 0 1 39 11 62 81 Fax 33 0 1 39 11 47 96 Web www acksys fr Hotline support acksys fr Sales sales acksys fr
4. application for used locator exe If your WL ACCESS 15 behind a gateway Locator can t find your device In this case used computer on the same network or put WL ACCESS in the same network for initialization V 5 Administration by WLAN LAN To change any parameter of WL ACCESS run the administration web page Execute your web browser and address field type http 192 168 1 253 192 168 1 253 s default IP address of WL ACCESS if you have already change WL ACCESS s IP address type your IP address To enter in administration module you must type a user name and password The default user name is root and the default password is root VI LOCATOR APPLICATION Locator application it used to configure and to upgrade WL ACCESS Connect WL ACCESS to your computer with Ethernet cable and execute locator exe on CD e Ubicom Device Locator File Edit Help Ay da scan Configure Upgrade Web IP Address ACKSYS ACCESS POINT 192 168 1 253 ACKSYS BRIDGE 192 168 1 253 Locator scans your network to locate all WL ACCESS If your WL ACCESS is not ready turn on and connected on your computer click on scan button when it is ready gt Scan Button When you click on this button locator searchs the devices Before using others buttons first select a device gt Configure button When you click on this button you can configure IP address of WL ACCESS or activate DHCP gt Auto IP bu
5. tab On this page you can configure the basic 802 11b access point settings Mac filter tab On this page you can enable MAC address filtering Advanced tab On this page you can configure the advanced 802 11b access point settings Security tab On this page you can set the 802 11b security and encryption options Ip Addr tab On this page you can configure the IP address used by the Web and TFTP servers running on this access point Admin tab On th s page you can change the password reboot the access point or reset all settings to their factory defaults Help Tab On this page you can found link to Acksys web site or information to access to the hotline Y VV VW VII UPGRADE YOUR WL ACCESS To upgrade WL ACCESS firmware the latest firmware s downloadable on our web site www acksys fr Sequence of update If the upgrade well down WL ACCESS restarts If you have an error correct the problem and try again Run locator 2 Select your device in list 3 Click on upgrade button 4 Choose your file you can type file s path or click on choose button 5 Click on upgrade button 6 T NOTE WL ACCESS s Network configuration must be correct to launch the update To test the network configuration see section Checking the network topology IX SECURITY Several levels of security are parametrables In ts default setting the WL ACCESS s does not activate any function of advanced secur
6. DUCTION cana di 5 1 1 PURPOSE OF THIS MANUAL e e o e o ene 5 1 2 PRODUCT DESIGNATION vormi ans anne 6 II PACKAGE CHECKLIST 20er 8 MI PRODUCT SPECIFICATIONS u cccccccccsccsssssssssccccccccccsssssccccccccccssssccccscccccceeeees 10 HEL GAR ACTERISTICS ocx Seen 10 111 2 DG POWER FOR DC VERSION nase 10 111 3 AC POWER VERSION rio 10 WA WEANTINTERF TR ana ran er 10 ES a o ld do a ee 10 1116 TEDINDICA TOR Sr ee ee eine 10 III 7 ENVIRONMENTAL LIMITATIONS cccccoscececcececcececcececcccecccecectscecescecesceceseecucuscess 11 MIS PRODUCT INFORMATION LABEL c ccccccececcececcccecccceccccecescecectececescececceceseecesescess 11 111 9 MECHANICAL CHARACTERISTIC Soc feces ee al lee 11 IV CONNECTOR S A is 13 IV 1 POWER CONNECTOR CABLING cccccececceccceccccceccscececcececcscesescecescececcsceseececuscess 13 ETHERNET CONNECTOR CABLING Ze se 13 Ye GETTING SAR 14 COLLECT NETWORK CHARACTERISTICS cccccecescecccecescececcscecescscesescesesceceseececes 14 V2 CONNECT POWER ADAPTER a e ads dae oo 15 CONNECT NETWORK CABLE cccececcecscecccecececceccscececcscuscececescecessscstsceceseecaseecuses 15 4 FINDWL ACCESS DEVICE ON YOUR NETWORK cccceccccecscecescececcccecescecesceceees 15 VS ADMINISTRATION BY WLAN cccis nutes er 15 VI LOCATOR APPEICA TION iaa 16 VIIL CONFIGURE WL ACCES Sii ad 17 VIII UPGRADE YOUR WL ACCESS
7. L ACCESS plug supply connector and try to PING 1t C gt arp d 192 168 1 253 C gt ping 192 168 1 253 Pinging 192 168 1 244 with 32 bytes of data Answer from 192 168 1 253 bytes 32 time lt 10ms TTL 64 Answer from 192 168 1 253 bytes 32 time lt 10ms TTL 64 Answer from 192 168 1 253 bytes 32 time lt 10ms TTL 64 Answer from 192 168 1 253 bytes 32 time lt 10ms TTL 64 If there 15 no answer the IP address of the WL ACCESS s not th s one Correct the problem with the administration system Be sure to save the changed configuration e Then f you need to cross a gateway PING the WL ACCESS from a computer installed on the other side of gateway DO NOT just move the above mentioned computer from one LAN to the other You must set a new appropriate IP address and SSID in the computer when you move it from one LAN to another If there s no answer the gateway IP address or the netmask s improperly set in the WL ACCESS or in your computer Correct the problem with the administration system Be sure to save the changed configuration and reset the WL ACCESS Also the gateway itself may be improperly set Check with your network administrator Did you set gateway address if any in WL ACCESS Else WL ACCESS can receive the PING but does not know where to send the answer X 4 Checking the configuration When you can PING the WL ACCESS you should be able to use remote administration Try to connec
8. Product serial number 9 Mechanical characteristics Metal housing Size 17x15x4 2 cm 6 7x6x1 6 n antenna plugs not included fastening included Weigth 0 700 Kg 1 54 lbs Two omni directional antennas 2dB1 You can replace them by an antenna with more gain through External antenna RSMA connector IV CONNECTORS IV 1 Power connector cabling This connector 15 valid onlyon WL ACCESS DC DC version of WL ACCESS Screw terminal connector 3 pins IV 2 Ethernet connector cabling RJ45 connector 8 pins 6 8 V GETTING STARTED This chapter describes the required steps to get WL ACCESS device on line and working V 1 Collect network characteristics You will need at hand the following information about your WLAN Will the WL ACCESS use DHCP If DHCP is used e Does the network administrator or the DHCP server require a specially crafted Client ID DHCP option 61 e Does the network administrator or the DHCP server require a Client Host Name DHCP option 12 If DHCP 1s not used IP address for the WL ACCESS see below e Does your WLAN need use of a netmask Will admin connection cross era gateway i WL ACCESS IP address You must ass gn an IP address to the WL ACCESS YOU CANNOT JUST PICK ONE AT RANDOM and wish it will work The chosen address must meet the following requirements e Its network part must match the network part of other dev
9. WL ACCESS USER GUIDE WL ACCESS USER GUIDE COPYRIGHT ACKSYS 2003 This document contains information protected by Copyright The present document may not be wholly or partially reproduced transcribed stored in any computer or other system whatsoever or translated into any language or computer language whatsoever without prior written consent from ACKSYS 3 amp 5 rue du Stade BP 4580 78302 POISSY CEDEX REGISTERED TRADEMARKS e ACKSYS is a registered trademark of ACKSYS e Windows is a registered trademark of MICROSOFT NOTICE ACKSYS gives no guarantee as to the content of the present document and takes no responsibility for the profitability or the suitability of the equipment for the requirements of the user ACKSYS will in no case be held responsible for any errors that may be contained in this document nor for any damage no matter how substantial occasioned by the provision operation or use of the equipment ACKSYS reserves the right to revise this document periodically or change its contents without notice COMMUNICATIONS amp SYSTEMS 3 amp 5 rue du Stade BP 4580 78302 POISSY CEDEX FRANCE Telephone 33 0 1 39 116281 33 0 1 39 11 47 96 Web www acksys fr Hotline support acksys fr Sales sales acksys fr WL ACCESS USER S MANUAL Release A 00 october 22 2003 Az WL COMETH USER S MANUAL Release A 00 october 22 2003 111 TABLE OF CONTENTS INTRO
10. ault and it easy to find it You can change login with admin tab in administration web page X TROUBLESHOOTING Please check the following thoroughly before calling for support If you must call we will need complete information about your network topology IP addresses of intervening devices model of the computer and operating system X 1 The checks should be done in the order given below Checking the hardware Ten LEDs allow hardware diagnostic Power this led lights up when WL ACCESS 15 correctly powered If the POWER LED stays off it means that your power supply is bad or incorrectly connected Diag e When resetting this LED stays lighten until the WL ACCESS is ready to use usually in less than one second or in about 10 seconds after upgrade If the Diag LED stays lighten at power up the WL ACCESS 15 out of order Try to power it down then up again after a few seconds WLan Tx Rx e this LED flashes when sending or receiving data on the WLAN If the WLAN Tx Rx LED stays off while your device 15 sending data 1 means that your SSID 15 bad the WL ACCESS IP address 1s not correct WL ACCESS 18 not connected to the same SSID than your device If the WLAN Tx Rx LED stays off while you are sending data to your device 1t means that your cable 15 bad the WL ACCESS IP address 1s not correct LAN LINK TX RX e This LED 15 on 1f Ethernet link 15 detected and flashes when s
11. ending or receiving data on the LAN 2 Checking WLAN configuration If your WiFi device cannot be connected to WL ACCESS check your WiFi configuration SSID must be the same between your WL ACCESS and your device Be careful SSID s case sensitive If your device 15 connected to WL ACCESS but you can t send data to any devices Check your WEP key configuration For other cases disable security options on WL ACCESS and try again X 3 Checking the network topology In the following examples the WL ACCESS IP address is 192 168 1 253 the computer used for the tests has IP address 192 168 1 244 e First you must ensure that the WL ACCESS has an unique IP address on the local network Turn off the WL ACCESS unplug supply connector then try to PING the WL ACCESS address from a computer connected to the local network This should result in an error or timeout C gt arp d 192 168 1 253 C gt ping 192 168 1 253 Pinging 192 168 1 244 with 32 bytes of data Request timeout Request timeout Request timeout Request timeout The Request timeout error messages are normal and expected n this case If th s s not the case another host has the same IP address Correct the problem If the answer 15 some message like no route to host the computer you are using for the test has no access to the WL ACCESS s LAN or the network part of the IP address of the WL ACCESS is incorrect e Now turn on the W
12. exist and each consist of up to 16 777 216 devices Class B network IP address 128 0 x x to 191 255 x x The first two bytes define the network and the last two bytes define the host Class B networks are typically used for large company networks and each can consist of up to 65 534 devices Class network IP address 192 0 0 x to 223 255 255 x The first three bytes define the network and the last byte defines the host Class C networks are the most common and are often used in smaller company and each network can consist of up to 254 devices More complex classes can be defined by manipulating IP netmask associated with the IP address See www ietf org documentation The bits set to one in the IP netmask define the bits of the associated IP address to be taken as the network part 255 0 0 0 B l6 16 255 255 0 0 o C 4 8 255 255 255 0 Each wl bridgehas one user assigned IP address Its factory assigned default value 15 the Class address 192 168 1 253 8 4A 1 5 Gateways Each network device communicating through gateways MUST know the IP address of the gateway nearest to it It will use this gateway to forward data to farther LANs If a device does not know its gateway it may receive data but may not return an answer For example this can forbid answering a PING even if the PING request makes its way to the device A CONNECTING THROUGH GATEWAYS EXAMPLE A 192 168 1 12 10 1
13. ices on the same WLAN LAN Its host part must be different from any other devices on the same WLAN LAN beware of printers routers and gateways e Its host part must not be a reserved value like 0 or 255 WL ACCESS uses the same IP address on WLAN and LAN interface WL ACCESS must have one SSID to indicate the network to which will be connected WiFi devices The several devices and the Access Point of same W1F1 network must have the same SSID e You must choose radio channel in addition to the SSID to define network NETMASKS If no netmask applies 1 can be deduced from IP address class Class A netmask 255 0 0 0 Class B netmask 255 255 0 0 Class C netmask 255 255 255 0 If in doubt please ask to local Network Administrator V 2 Connect power adapter Connect the power supply to the WL ACCESS Notice WL ACCESS has no ON OFF switch It turns on automatically when power supply 15 connected Connect network cable The cable given with WL ACCESS is not crossed Use it to connect WL ACCESS directly to hub router switch If WL ACCESS is connected successfully to the network the LINK LED is on See section Checking the hardware for more information V 4 Find WL ACCESS device on your network The default IP address of WL ACCESS is 192 168 1 253 and subnet mask 1s 255 255 255 0 To change IP address of your WL ACCESS run locator exe on acksys CD ROM See section locator
14. ity To harden the confidentiality of the network exchanges you have the following functions gt key when wep key 15 enable data 15 crypted with the used key If you want to use wep key all WIFI devices Access point bridge computer must use the same wep key To enable wep key you have to use security tab n administration web page Deny unencrypted data If you use wep key you can enable this option When this option 15 enable wifi not crypted packets are ignored If this option is not enable wifi not crypted packets are sent to Ethernet interface To activate this option used security tab in administration web page Block upgrade When your installation is completed and it s running you can block upgrade When this option is enabled it 15 impossible to upgrade WL ACCESS If you want to make an upgrade you must disable this option You can enable this option with admin tab on administration web page Mac filtering If you use this option only devices with mac address entered in WL ACCESS s list can be connected on your wifi network If you used this option do not forget to add all wifi devices mac address AP Visibility When Invisibility is selected the AP is protected against AP discovery by NetStumbler ApSniff and all wireless clients must explicitly use and know the SSID Change login and password Don t use default login root root because all Acksys devices had this login by def
15. particular SSID You can use any keyboard characters to specify the SSID in WL ACCESS SSID is case sensitive X1 3 Ethernet Address The Ethernet address is also referred to as the hardware address or MAC address This address is assigned at the factory and should not be changed An Ethernet LAN can be made of hubs switches bridges access points These must not be confused with IP gateways see below XI 4 IP address The IP address 15 a 4 bytes number unique to each device on the network which hosts can use to communicate IP addresses can be private or public Public ones are reserved to devices that require to send data over a public network such as internet They are usually purchased or leased from a local ISP The IP address is usually represented in the decimal dotted notation which consists of the decimal value of each of the four bytes separated by dots The IP address is divided into two parts network and host To support different needs three network classes have been defined In the following x stands for the host part of the IP address A host part with all bits set to 1 15 broadcast address meaning for for every device A host part with all bits fixed to 0 addresses the network as a whole for example in routing entries Class A network IP address 1 x x x to 127 x x x The first byte defines the network and the last three bytes define the host Only 127 different class A networks
16. straight cable with RJ45 HI 111 2 111 3 111 4 111 5 111 6 PRODUCT SPECIFICATIONS Characteristics Metal housing including RJ45 ethernet interface 10BT WIFI interface 802 11b at 11 Mbit s External power supply 9 to 36 VDC for WL ACCESS DC Internal AC power supply 85 to 246 VAC for WL ACCESS Power supply protection by current limitation DC Power for DC version External power 9 to 36 VDC DC POWER via 3 pins screw terminal connector Maximum current 280 mA at 9 VDC Power consumption 2 5W max AC power for AC version Main power 85 to 246 VAC 47 440 Hz 3W WLAN interface WIFI 802 11b interface Ethernet speed 1 2 5 5 11 Mbps 300 nominal range open space from access point 60 m other cases 4 WEP key 64 128 bits IP Protocols IPv4 ICMP HTTP LAN interface Ethernet 10 BASE T RJ45 Ethernet connector Ethernet IEEE 802 3 Ethernet speed 10 Mbps IP Protocols IP V4 HTTP ICMP DHCP Led indicators Ten LED indicators Power Diagnostic general purpose mode reboot indicator LAN interface Link Rx Tx activity WLAN interface Rx Tx activity RF signal quality on WLAN interface 11 7 Environmental limitations Operating temperature 0 C to 65 C Storage temperature 40 C to 85 C Humidity 0 95 without condensation 8 Product information label Located on underside of WL ACCESS 1t contains the following information e Product name e
17. t to the administration system Cs explorer bhttp 192 168 1 253 Y ou should runing your web browser and in field address pick http 192 168 1 253 replace 192 168 1 253 by your IP address XI ADDRESSING IN NETWORK PROTOCOLS XI 1 TCP IP network layers XI 2 SSID TCP IP is the name of the protocols used by Internet and many Intranets In a device participating in a TCP IP network there are four software layers the application layer the transport layer TCP or UDP the network layer IP the LAN layer Ethernet Wifi point to point modems etc The LAN layer address allows a device to send data to another device connected to the same LAN But there is not enough information in a LAN address to send to a device connected on another LAN through a router The Network IP address solves this problem by defining addresses which can be subject to routing When the source and destination devices are not on the same LAN the source device can send data to an intermediate gateway also called router The gateway has routing tables which allows it to forward data to the destination device maybe through other gateways The a transport layer address called a port 15 used inside a destination device to deliver data to the correct application process The SSID Service Set IDentifier which is set on every wireless stations and Access Point defines the logical network for the group of wireless network devices that share that
18. tton If this button is valid when you click on DHCP server is automaticly enable for your device If you haven t DHCP server on your network do not used this button For the following buttons your device must have a good network configuration gt Upgrade button When you click on this button you can donwload a new firmware in selectionned device gt Web Button When you click on this button the administration web page is running with the selected device NOTE If you use firewall on your computer configure it to not block UDP port 17784 VII CONFIGURE WL ACCESS Run locator see section locator application To configure IP address subnet mask and seen Cone wea Wee gateway select a device and click on ee configure button Click on web button to administer the device by a web page 21x gt Entrez votre d utilisateur et votre mot de passe When you have an identification window Ses type root for user name and root for A password O as Annuler With administration web page click on the tab to configure WL ACCESS Connecting Wireless Clients to a Backbone Ethernet LAN 802 11b Access Point Info tab Basic information about selected access point Assoc tab This is a list of all the stations that are associated along with the amount of time since packets were transferred to or from each station Wireless
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