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Hughes 9201 BGAN Terminal User's Guide 2.2

1. Copynght 2007 Hughes Network Systems LLC All nghts reserved This publication and its contents are propnetary to Hughes Network Systems LLC No part of this publication may be reproduced in any fom or by any means without the wntten permission of Hughes Network Systems LLC 11717 Exploration Lane Germantown Maryland 20876 Hughes Network Systems LLC has made every effort to ensure the correctness and completeness of the material in this document Hughes Network Systems LLC shall not be liable for errors contained herein The information in this document is subject to change without notice Hughes Network Systems LLC makes no warranty of any kind with regard to this matenal including but not limited to the implied warranties of merchantability and fitness fora particular pumose Trademarks All trademarks marks names or product names referenced in this publication are the property of their respective owners and Hughes Network Systems LLC neither endorses nor otherwise sponsors any such products or services referred to herein HUG HES and Hughes Network Systems are trademarks of Hughes Network Systems LLC INMARSAT is a trademark of the Intemational Mobile Satellite Organization The Inmarsat LOGO and the trademark BGAN are trademarks of Inmarsat IP Company Limited All trademarks are licensed to Inmarsat Limited Y ae SAFETY INFORMATION For your safety and protection read this entire user manual before yo
2. To exporta contactW a file 1 Select the contact to be exported and click on Export The Choose Export Type dialog box displays as shown below Choose Export Type Where do you want to export the selected contacts to Checkthe Mle check box to export the contact to a file on yourcomputer Click on Continue The Save dialog box displays Navigate through your computer s file structure using this window and click Save to save the contact details Hughes 9201 BGAN Terminal User s Guide 2 2 69 IMPORTING A CONTACT You can importa contact from a file on your computer To do this 1 Clickon Import The Open dialog box displays 2 Navigate through yourcomputers file structure using this window and click Open to select the contact details you want to import The Select Address Book dialog box displays as shown below Select Address Book Which BGAN contacts list would you like to import the contact to 3 Checkthe BGAN SIM check boxto import the contact to the BGAN SIM 4 Click OKto import 70 Hughes 9201 BGAN Terminal User s Guide 2 2 gt TCP PEP SOFTWARE Transmission Control Protocol TCP enablestwo hosts usually computers to establish a connection and exchange data It improvesthe efficiency of data transfer by dividing the data into packets then delivering the packets in the same orderthat they were sent Ea a pr ai TCP with Performance Enhancing Proxies TCP PEP enhancesthe per
3. Search text box and then click on Go The Contacts list then shows only the entnes which match the search text Click on Allto display all contacts again Hughes 9201 BGAN Temninal User s Guide 2 2 67 ADDING AND EDMNG CONTACTS This section explains how to add edit ordelete a contact ADDING A CONTACT To add a contactto an address book 1 Click on New in the Contacts window The following screen displays S BGAN SIM Contacts CAT Search 5 hotel S office Number J Enterthe name ofthe contact on the firs line Enterthe contact numberat the Number prompt 4 Clickon Save to save the contact details EDIMNG A CONTACT To edit an existing contact 1 Selectthe contact to be edited and click on Edit The following screen displays S BGAN SIM Contacts Cal Search Go 5 office Number 1234 2 Editthe name orthe contact numberof the contact 3 Clickon Save to save the contact details 68 Hughes 9201 BGAN Terminal User s Guide 2 2 DELETING A CONTACT To delete a contact 1 Select one or multiple contact from the Contacts list 2 Click on Delete You are asked to confirm the deletion 3 Clickon Yesto confim or No to retum to the Contacts window EXPORTING AND IMPORTING CONTACTS This section explains how to exporta contact to a file on yourcomputer and importa contact from a file on your computer EXPORTING A CONTACT You can exporta contact orcontactsto a file on your computer
4. personal injury or death Disconnect the Terminal from the computer and store the unit indoors if lightning is anticipated in the area of operation Hughes 9201 BGAN Terminal User s Guide 2 2 GENERAL Handle your Satellite Terminal with care The enclosure is weather resistant per IEC 60529 IP55 however do not submerge the unit or expose it to severe rain storms Avoid exposing your Satellite Terminal to extreme hot or cold temperatures outside the range 25 C to 60 C Avoid placing the Terminal close to cigarettes open flames orany source of heat Changesormodifications to the Terminal not expressly approved by Hughes Network Systems could void your authonty to operate this equipment Only use a soft damp cloth to clean the Terminal To avoid impaired Terminal performance please ensure the unit s antenna is not damaged orcovered with foreign materal like paint or labeling When inserting the USIM SIM do not bend it ordamage the contacts in any way When connecting the interface cables do not use excessive force IN THE VICINITY OF BLASTING WORK AND IN EXPLOSIVE ENVIRONMENTS Never use the Satellite Terminal where blasting work is in progress Observe all restrictions and follow any regulations or rules Areas with a potentially explosive environment are often but not always cleany marked Do not use the Terminal while at a petrol filling station Do not use near fuel orchemicals QUALIFIED SERVICE Do not attemp
5. The Upgrader is accessed from a drop down menu in the BGAN LaunchPad During the first phase the terminal software is downloaded from an Intemet serverto your computer The computer may utilize the BGAN network or any other accessible network to obtain the new software image 38 Hughes 9201 BGAN Terminal User s Guide 2 2 In the second phase the Upgrader loads the software from your computer onto the satellite terminal If the upgrade fails the old software is available on yourcomputerand can be re downloaded to the satellite terminal Check for updates Schedule Last check 04 Feb 0r Status Updates Available Mext check 06 Mar OF Check Monthly v Check for updates now Check for update to Launchpad Software BEGAN Satellite Terminal Software Other ard party Software and Drivers Update Availability of BGAN Software Update availability Updates are available for BGAN Sotware Product Current Version Version available Dow nloadsnstall now LaunchPad 3 0 4 3 1 0 O Select an update to read release notes Please select any of the above option Hughes 9201 BGAN Terminal User s Guide 2 2 39 CONNECTING TERMINAL TO PC AND OTHER DEVICES VIA WLAN INTERFACE The terminal providesa WLAN interface to any computer which asa WLAN interface The terminal s WLAN interface isconfigurable via the BGAN LaunchPad as follows l ew w 40 From the BGAN LaunchPad main menu select Terminal gt
6. XY inea TERMINAL OVERVIEW gt S AND WEIGHT The Satellite Terminal is 27 5 cm x 34 5 cm x5 0cm Its weight is 2 8 kg including the battery The small size and weight allows you to easily move it from site to site and it can be connected ata new site in minutes gt TERMINAL INTERFACES INTERFACE OVERVIEW AND DEFAULTS The Satellite Terminal includes four interfacesthat can connect to your computer m Ethemet m USB m ISDN forvoice and data m WLAN IEEE 802 11b By default the ISDN USB and Ethemet interfaces are active when the unit istumed on The 802 11b Wireless LAN WLAN interface isdisabled by factory default but by using the BGAN LaunchPad you can configure the WLAN to be on at startup When the Terminal is connected to a DC power source such as mains the ISDN interface remainson at all times When running from the battery the ISDN interface will tum off 5 minutes after pointing iscompleted if no ISDN device isconnected You can re enable the ISDN interface from the BGAN LaunchPad if you subsequently need to connect an ISDN device This saves powerand maximizes operating times because the power sourcing circuitry uses power even if no device isconnected If an ISDN device isconnected at powerup and then disconnected before the timer expires the ISDN interface will power off The following table summanzes the interface on off behaviordunng battery and DC Power operation On On ISDN After 5 minutes if no IS
7. My Data Connections or Close all Data Connections for All Users Note If you are sharing the BGAN Terminal clicking on Close All Data Connections for All Users closes the connections of other Terminal users SETUP OR EDITA VPN CONNECTION A VPN connection differs from other data connections in that only the VPN connection can be open when a VPN application is unning LaunchPad closesall other functionality related to the Terminal while a VPN connection isopen and a VPN application is running For this reason you must carefully select when to open a VPN connection so that other operations are not affected To configure a VPN icon and VPN icon name and launch an application with the VPN icon 1 Click on the Data icon in the launch barto display the Data Connectionstab 2 Clickon Advanced to display the Connection Configuration window 3 Clickon Add New Connection to display the connection configuration screen 4 Select Create new VPN IP Data Connection and click OK Hughes 9201 BGAN Terminal User s Guide 2 2 51 VPN connection Routing Select APN BGAN INMARSAT COM Icon label IP Configuration Use Dynamic Network Assigned IP Address WIP Data service O Use Static IP Address _ Standard Use Dynamic Network Assigned DNS Servers O Streaming O Use Static DNS Server Streaming Parameters Primary DHS Server Secondary DNS Server Wise Header compression 5 Type ina name forthe
8. This is used in the event of failure of the Primary DNS Server Error correction Eror correction ensures that very little data is lost during transfer by asking for dropped packetsto be resent However because it holds subsequent data whilst the packet is being resent you may notice some jitter ordelay in the received data This is normal for most data types For real time applications such as Voice over IP VoIP or video it isrecommended that you remove erorcorection Removing erorcorection minimizes delay and jitter Ethemet Ethemet isa local area networking method used widely throughout the computer industry It isone of the three communications interfaces supported by the Satellite Terminal Fault Code A number which uniquely referencesan enor ina hardware or software system In the Satellite Terminal if there isa fault detected the fault code and a description are displayed in suitable LaunchPad windows GPS Global Positioning System The GPS receiver in the Satellite Terminal receives signals from the constellation of GPS satellites It uses these signalsto determine the Terminal s location on earth That location is used dunng registration to gain accessto the BGAN system Header Compression A header isthe component of a data packet that precedesthe data that you are sending The header contains information such as source and destination address enorchecking and other administrative details In most data types this does no
9. 20d BW EIRP maximum Nominal gain 15dBi nominal 3dB beamwidth 20 degrees The Satellite Terminal camesa warranty for 12 months from the date of sale Contact you Service Provider if you have questions about the wananty or need to retum the terminal for repair 104 Hughes 9201 BGAN Temninal User s Guide 2 2 Y Wina DEC LARATION OF CONFORMITY Hughes Network Systems LLC of 9605 Scranton Road San Diego CA 92121 USA declares underour sole responsibility that the product Hughes 9201 Satellite IP Terminal to which this declaration relates is in conformity with the following standards and or other no mative documents ETSI EN 301 444 ETSI EN 300 328 ETSI EN 301 489 1 ETSI EN 301 489 17 ETSI EN 301 489 20 IEC 60950 1 Council Recommendation 1999 519 EC We hereby declare that all essential radio test suiteshave been camed out and that the above named product isin conformity to all the essential requirements of R amp TIE Directive 1999 5 EC The conformity assessment procedure referred to in Article 10 and detailed in Annex Ill or IV of Directive 1999 5 EC hasbeen followed with the involvement of the following Notified Body ies BABT Balfour House Churchfield Road Walton on Thames KT12 21D UK Identification mark 0168 Notified Body number The technical documentation relevant to the above equipment will be held at Hughes Network Systems LLC 9605 Scranton Road San Diego CA 92121 USA Signed by Peter Sroka
10. 5 Foran Unresticted Digital Information UDI call 64 Kops ISDN enter MSN 3 into the MSN UDI number text box Check the documentation supplied with your ISDN device fordetails on whether it isa UDI device 6 Fora Restncted Digital Information RDI call 56 Kops ISDN enter MSN 3 same as UDI into the MSN RDI number text box Check the documentation supplied with your ISDN device for details on whether it isan RDI device 7 Click OKto save the changes or Cancel to exit without saving Note You can use MSNs other than the ones above forany of the ISDN call types But your ISDN equipment must be programmed with the same MSNsto accept incoming calls and you must use different numbers for speech audio and UDI RDI calls Any changes to this screen require a re boot of the terminal to save the new configuration Use the power button to gracefully power down and powerbackup 42 Hughes 9201 BGAN Terminal User s Guide 2 2 D inmarsat BGAN SERVICES gt VOICE TELEPHONY SERVICES You can make and receive voice calls using the BGAN Satellite IP Terminal To do this you have to connect a phone handset You can use two general types of phone handsets either an ISDN handset ora 2 wire analog handset with an ISDN terminal adapter Before yourhandset can accept incoming voice calls you have to program its MSN mobile subscriber number to the same number as programmed in the terminal default is 1 This ensures that incoming voice cal
11. Claes e 5 Connected t to Status i signal strength Hughes 9201 amp Registered with the network E J Ready for Phone and Text Select Data to enable IP Data a 5 a i z a e Hel PEUUUGGNT lt i P a a Se a aT a na gt gt EE a GEE gE TE gE TCE TE ge PE PE a eat gt Sgt gt aah gE eg When Automatic Connection isenabled LaunchPad will automatically activate a Background PDP context after registration with the Network iscompleted using LaunchPad PREVIOUS UTAUTOMATIC CONNECTION DESCRIPTION For Hughes 9201 SW releasesup to and including 3 6 0 5 the UT Automatic Context Mode will activate a single context on local IP address 192 168 128 101 Any TE which needsto use this context would have to configure this IP address In order forthe UTto automatically activate a context with older versions default context information was required to be configured via eitherthe Inmarsat LaunchPad or ATl commands 60 Hughes 9201 BGAN Terminal User s Guide 2 2 Automatic Connection Mode Automatically open a Data connection in the terminal Manual 4PM selection Apply USIM APN MODE vs MANUAL APN MODE The ACA feature supports two different modes USIM APN mode and Manual APN mode These two modesare supported acrossall IP Address Ranges forall QoS assignments Note When a UTis upgraded to version 3 6 1 0 the UTis reconfigured to delete any APN infomation that has been configured including Usema me and
12. Senior Technical Director August 12 2005 and Bill Lndsay Senior Program Manager August 12 2005 EU WEEE WASE ELECTRICAL AND ELECTRONIC EQUIPMENT DIRECTIVES The European Union EU directive on waste electncal and electronic equipment mandates recycling of electncal and electronic equipment throughout the EU by August 13 2005 Unless otherwise noted all products assemblies and sub assemblies manufactured by Hughes and its sub contractors will be compliant with this directive and any subsequent revisions or amendments This product camesthe WEEE label below to demonstrate compliance For addition information contact Hughes Network Systems at www hughes com Hughes 9201 BGAN Terminal User s Guide 2 2 105 YY kinna GLOSSARY APN An Access Point Name APN providesaccessto an extemal network By default the SIM Card in yourterminal is configured with the APN of your Service Provider You may want to configure further APNs if you have arranged with your Service Providerto use more than one SIM Card BGAN Satellite Terminal Referenced throughout this document asthe Satellite Terminal or The Terminal this device implements and manages BGAN satellite communications between your computer and Service Provider s network Quality of Service Quality of Service QOS assignsa level of pnonty to certain typesof data traffic in particular high bandwidth applications such asvideo and multimedia QoS attempts to maintain a gu
13. Use Static IP Address enter the IP Address in the text box You can geta static IP address from your Service Provider 3 Inthe IP Configuration section set up your DNS Server requirements Select either Use Dynamic Network Assigned DNS Servers or Use Static DNS Server If you select Use Static DNS Server entera Primary DNS Serverand if required a Secondary DNS Server in the text box 4 lf required check the Use Header compression check boxto tum on header compression If required check the Use VPN with this connection check box and select a VPN from the drop down list Note This option doesnot display if you are configunng a VPN connection using Profile Manager 6 Click on Apply to save the displayed configuration and continue editing the connection click on OKto save the displayed configuration and exit the configuration screens orclick on Cancelto edit without saving Hughes 9201 BGAN Terminal Users Guide 2 2 79 CONFIGURING RESTRICTIONS Using the Settingstab you can set restnctions on the selected profile To set restictions 1 Clickon the Settingstab The Settings screen displays as shown below SE E User Profile Maker File Help General Connections Settings Support Launchpad restriction Launchpad features can be restricted Select the level of restriction required G Mo restriction O Medium restriction the user cannot change connection settings i e icons in the launch area cannot be ad
14. WAN Interface Settings The Configure WLAN Interface dialog box isthen displayed Configure WLAN Interface General Wireless access Enable CO Disable Wireless network Network name SSID BGAn Region Rest of the world h Channel number Ww WEF security Data encryption a Enter WEF key in WEF key th th th kh kh th kt kt kt kt kt tt kt Detault i e WEP key 2 k k k k t4 4 4 4 Default WEF key 3 t t t t t t kt kt kt kt kt at at CO Default Pj WEF key 4 ak ak ak t ak t tt tt zt zt zt at at C Default Select Enable to activate the WLAN interface Entera Network Name SSID The default is BGAN but you can change this if required Select a Region from the drop down list France Spain or The rest of the Word Select a Channel number from the drop down list This controls the channel number 1 14 used by the access point Depending on the country only certain options are available for selection Channel 11 iscommon to almost all regulatory options and so isthe default Select a WEP Key Length from the drop down list There are two key lengths available 64 bit and 128 bit 128 bit offersa higher level of secunty but may cause a slight decrease in performance Select a WEP Key Formatat the Enter WEP key in text box Thisc
15. and 30 degrees 14 Hughes 9201 BGAN Terminal Users Guide 2 2 1 AALL im S rs t 5 Afteryou have positioned the Terminal at the desired angle tighten the knobs by tuming them away from the unit Tighten them so that they are firm and hold the angle but are still movable in case further adjustments are needed Note that both knobs will gradually tighten if you push the unit to a lowerangle Thiscan help with locking the unit when the desired protractorangle isclose to 90 degrees 6 You can use the compassto pointing the terminal in the corect direction Refer to the Antenna Pointing section for further instructions Do not stand in front of the Antenna The Satellite Terminal emits radio frequency energy when in operation Do not stand or place objects in front of the antenna when the terminal is operational Hughes 9201 BGAN Terminal User s Guide 2 2 15 USING THE BG AN LAUNCHPAD POINTING WIZARD Inmarsat recommends that you use LaunchPad s Pointing Wizard to point your Terminal to the satellite You can also point your Terminal using the Terminal s LEDs and audio indicator The BGAN LaunchPad Pointing Wizard steps you through the processof pointing your terminal and registers with the network To do this first start the BGAN LaunchPad on yourcomputer The status bar displays the message In Pointing Mode 1 Confirm your nearest city in the information box to the left of the map You can change it by clicking
16. encrypts voice and data transmissions making it extremely difficult to listen in on calls The USIM Card also stores data that identifies the callerto the Service Provider Standard Connection A standard connection ischarged by volume of data sent The bandwidth you are allocated depends on terminal type and network availability but is always best effort that Is you are allocated bandwidth depending on your requirements and the requirements of other users of the BGAN network or BGAN Teminal This connection Class is suitable for most data types otherthan multimedia Steaming A streaming connection ischarged by time You are charged forthe amount of time the connection is active Streaming enables multimedia data such asvideo to be sent in a continuous data stream and converted into sound and pictures The bandwidth required for a streaming connection is difficult to predict and dependson factors such as length of connection and number of receivers Symmetrical Rate The rate at which streaming data istransmitted in kilobits per second Kbps This rate appliesto transmitted uplink and received downlink data Desired Symmetrical Rate From the drop down list choose the desired data rate for your Streaming connection Thiscan be 32 Kbps 64 Kbps 128 Kops or 256 Kbps This figure is guaranteed unlessthe connection cannot meet this requirement because of bandwidth restrictions In this case the rate defaults to the minimum symme
17. file on your computer from BGAN LaunchPad main menu 1 Select Ale gt Eventor Network or BGAN Terminal Log File A dialog box displays as shown below Event Log Select event log file EventlogFile cav Turn logging ontott 2 Selecta log file from the Selecteventilog file drop down list 3 Click on Save The directory folder for your operating system opens 4 Navigate through to the required directory and save the log file underthe selected name TURNING LOGGING ON AND OFF 1 Select File gt Eventor Network or BGAN Temninal Log File A dialog box displays 2 Click the Tum logging on off box to tum logging on or off 3 Click OKto save the change 92 Hughes 9201 BGAN Terminal User s Guide 2 2 hianat POWER ON SELF TEST SATELLITE TERMINAL BOOT BEHAVIOR When the terminal is powered up it goes through a two phase boot process The first phase loadsa Minimum Boot ROM MBR module which provides basic functionality including self test and basic network connectivity When the self test has completed with no failuresdetected the MBRthen proceedsto the second phase and loadsthe application module This provides full terminal functionality If the applications module isnot installed orisbad a new application hasto be installed A bad application could cause the terminal to stall in the second phase or constantly reset To prevent this the boot processcan be stopped at the MBR phase so that
18. ine eerie eacoeacs eienge hee eei eeatee 64 DNS Server Automatic MOE 1 ccccccccccceceeeeeeeeeeeeeeeeeeeseeeeeneeteess 64 DNS Server Manual MOG cccccccssssssssssssseeceeeeeeeeesesssesenssssssees 64 PION SOO OK amrdan o a A AN 64 EMEEN CY CAS nanana A N 65 PDPC ORNtEXS OVENVIE Wira a A N 65 PDP Contexts Primary and Secondary eseseseseeeeerererererrrerereren 65 IP AG GS SSN a aA a 65 OO IE USGS an a A 66 Managing Contac reniir a AE a e 66 Adding and Editing ContaCctsS esssssessssssssssssssssssssrssrsrrrrrsrrrens 68 Exporting and Importing Contacts ssesssssssssssrrrrrrrrrrrrersessrsrrrrne 69 ICPPEP SO FIWARE annn a a a a weesiaraaeans 71 Exit Reset And Restart FEA tures cccccccsceceeeeeeeeeeeseseseauesssseeeeeeeeeness 72 EXMIAG LAUNCAF AG iuni aa N eats 72 Resetting the Temna arsine a ai 72 REStA LING TNE Temna kossn a a i 72 GETING HEUP aera iar aeliiel aa 73 BGAN Profile Manager cccccccccecccceeeeeeeeeeeeeeeeeceneeeseeeseeeeseseneneesenseneaess 73 About Profile Manager ssssssssssssssssssssnrrnrnrrnrrrrnnssssnsnnnnnnrnnrrnnne 73 Creating and Editing a Profile cccseeeseeeseeeeeeeeeeeeeeeeeeeees 74 Managing PYOMES wii rccccicandnsnrstarnxaans inten a 83 SEC CNTY yi suscance sac seacagtasauciaawassvnwius sue imgaacarsiciaatiatenwine ON a 84 About SEC Unty and Conto larsin 84 Hughes 9201 BGAN Teminal Users Guide 2 2 Changing the SIM PIN and F
19. is able to start m Hotstart ifthe GPSreceiver is being used frequently that is in the last two hours it is regulary updated with data from the GPS satellites and so only takesa few seconds to obtain a GPSfix after being switched on mE Wam start if a GPSreceiverhas not been used for more than two hours then it will take up to 45 secondsto obtain a GPSfix E Cold start if the GPSreceiverhasnot been used forsome time or is 300 km or more from where it was last used itcan take aslong as15 minutesto obtain a valid postion fix The time taken to obtain a valid GPSfix can also be affected by the visibility that the GPS receiver hasof the GPS satellites The GPS system is relatively tolerant of atmospheric conditions such as heavy cloud orrainfall However physical blockages such astall buildings orterain can significantly degrade the ability of the GPS receliverto obtain a fix For this reason ensure that the GPS receiverhasa clearview of as much open sky as possible GPS AND BGAN REGISTRATION BGAN usesthe accurate postion and timing information obtained from GPSto help ensure efficient registration of a BGAN Terminal with the BGAN network Following successful registration and providing the Terminal is left switched on and remains stationary the GPSisno longer needed Penodically the BGAN Terminal contacts the BGAN network to inform the network that it is still switched on In addition the BEAN network penodically checkseach T
20. of two meters from the front of the unit s antenna m Referto yourpacemaker product literature for information on your particulardevice If you have any reason to suspect that interference istaking place tum off your Satellite Terminal immediately HEARING AIDS Most new modelsof hearing aidsare immune to radio frequency interference from Satellite Terminals that are more than 2 metersaway Many typesof older hearing aidsmay be susceptible to interference making it very difficult to use them neara Terminal Should interference be expenenced maintain additional separation between you and the Satellite Terminal Hughes 9201 BGAN Terminal User s Guide 2 2 D inmarsat CONTENTS SAFETY INFORMATION i Wa ming Symbols Used in this MANUall cccceceeeeeeeeeeeeeeeeeeeeeeseeeeeeeeess i Wa mings for Satellite TENNina l cccccccceeseseeeeeeeeeeeseseeeeeeeeeeeeeeeeeeeeereress CONTENTS IV INTRODUCTION 1 About Mis POL CU rstescectes ons cenestaocpweweusb atin se oued ated vayersaetietetixt auetaeeaiataet asc 1 About This User Guide rece veseecateacnnees vtegssaneentoenssivveissenstictcsaseeaueeteuesaccesenct 2 Covenge ays eee eee ee r E a EEEo EEEE O eee eer 2 PACKAGES CONTENUS irrin n NEEE E ani 3 Minimum System REQ UIFEMENUS cccccccccccceceeeeeeeeeeeeeeeeeeeeeeseeseeeeeeeeneness 3 GETING SIARTED 5 Introduction to G etting Started sssssrrrrrrrrrrrrrrrrrnrnrrrnrnrrrrrrrrrrrrreree 5 Setting Up YourTem
21. 4 5W max m 55 Watt Solar West Panel gt gt TERMINAL ACCESSORIES Terminal accessones include DC Power Adapter Extended Battery AC Mains Power Adapter w 30mm Cable Cables Compatible Devices Fixed Installation Kit Each isdescnbed in this section DC POWER ADAPTER The DC power adaptercan be purchased through your distnbutor or supplier It hasan operating temperature range of 25 C to 55 C and providesan output voltage of 20 VDC It can be used with input voltages in the range 10 to 32VDC EXTENDED BATIERY 32 Hughes 9201 BGAN Terminal User s Guide 2 2 The Extended lithium ion battery pack can be purchased through your distributor or supplier The Extended battery pack hasthe same fom factor asthe standard battery pack with 50 more Capacity AC MAINS POWER ADAPTER AC mains power adapter is for indoor use only Ithasan indoor operating temperature range of O8C to 440 C and providesan output voltage of 20 VDC When the Satellite Terminal is first connected to AC Mains power the unit powerson automatically Note that when the Te minal will still charge the battery if it istumed off CABLES The Satellite Terminal package comes with a USB cable and cablesthat provide Ethemet and ISDN connections E USBcable E Ethemet ISDN 10 metercable When the Terminal is connected to a PC orlaptop it usesa regular Ethemet cable If the Terminal is connected to a LAN hub a crossover LAN cable is required A
22. 5 C Cannot insert battery Battery incomectly onented Ensure the battery isonented as into terminal shown in First Time Setup Cannot insert USIM card USIM isnot corectly seated in the card Ensure the USIM is pressed firmly holder into terminal holder into the card holder Card holder incorrectly onented Ensure the card holder is onented asshown in First Time Setup Cannot lock the Lock knobsare not tight enough Ensure lock knobsare tumed in terminal sstand at the the direction shown on the desired protractorangle knobs Both knobs will gradually tighten if you push the unitto a lower angle Thiscan help with locking the unit when the desired protractorangle is close to 90 degrees Terminal s lock knobs Closing the stand hastightened both Open the terminal s stand this cannot be loosened lock knobs will automatically loosen the lock knobs The Terminal tips The stabilizerhas not been deployed See Terminal Stand Positioning forward In a fixed installation the Terminal s automatic modesare notset Set the automatic modes see terminal will not tum on correctly Automatic Mode and reconnect to the BGAN system aftera power outage 98 Hughes 9201 BGAN Terminal User s Guide 2 2 pole Cause poe Shain The BGAN LaunchPad willnot connect to the terminal The BGAN LaunchPad will not connect to the terminal over the WLAN interface Terminal will not accept incoming ISDN calls Terminal will not make outg
23. Activation isa configuration option which specifies whether the UT should automatically activate a PDP context afterthe UT is pointed and registered with the BGAN network 58 Hughes 9201 BGAN Terminal User s Guide 2 2 Ifa userhasa TE device that can not manually configure the Hughes 9201 to establish a PDP context they can configure the Hughes 9201 to establish a connection automatically by assigning a specific IP address to the TE By using static IP addresses the TE can now have a PDP context automatically established with different Quality of Service QoS The QoSused will be dependant on the IP Address of the device 192 168 128 220 192 168 128 229 64k Streaming 192 168 128 230 192 168 128 239 128k Streaming 192 168 128 240 192 168 128 249 256k Streaming C ON AG URABLE BACKGROUND C ONTEXT If the Hughes 9201 recognizesa TE with an addressrange of 192 168 128 101 through 192 168 128 199 a background context will be established ifthe Automatic Context Activation parameter is set This parametercan be set via the Inmarsat LaunchPad the UT Web Server or the IHINITAT command referto Configuring the New ACA Feature AUTOMATIC CONTEXTFOR SPECIAC QUALITY OF SERVICES QOS If the Hughes 9201 recognizesa TE with an address range of 192 168 128 200 through 192 168 128 249 a PDP Context will be established automatically with a specific QoSasdefined in the table FRONT PANEL LED INDICATORS The Automatic Context Activation fea
24. DN device detected tums off WLAN Off Off Off default Enabled 26 Hughes 9201 BGAN Teminal Users Guide 2 2 ESTABLISHING COMMUNICATIONS BETWEEN COMPUTER AND SATELLITE TERMINAL ETHERNET Ethemet communications are established by connecting your computer Ethe met LAN port directly to the Satellite Terminal LAN port via the supplied Ethemet cable and monitoring the BGAN LaunchPad forthe connection USB USB communications are established by connecting your computer USB port directly to the Satellite Terminal LAN port via the supplied USB cable and monitoring the BGAN LaunchPad for the connection Please ensure that you have the USB dnver installed ISDN ISDN communications are established by connecting your computer ISDN port or ISDN device directly to the Satellite Terminal ISDN port via the supplied ISDN cable same asthe Ethemet cable With the ISDN interface you can make voice ordata calls Only one terminal at a time may make a callsince only one Bchannel is supported per Terminal in the BGAN system However up to four ISDN phones may be utilized with the one ISDN connection using a passive ISDN splitter Only one of the ISDN devices may make a call atone time WLAN The WLAN function is used in access point mode You can use the BGAN LaunchPad to configure the following parameters mE Wireless LAN interface on off The default is off m Network SSID name The default is BGAN but you can change tt E Chann
25. Guide 2 2 5 Click on Apply to save the displayed configuration and continue editing the connection click on OKto save the displayed configuration and exit the configuration screens orclickon Cancel to edit without saving Hughes 9201 BGAN Terminal User s Guide 2 2 T7 CONFIGURING CONNECTION QUALITY To configure the Connection quality fora data connection From the Connection Icon Setup window click on the Connection quality tab The Connection Icon Setup Connection quality window displays asshown below Connection icon setup Background Streaming Dedicated Cancel 1 Select a Connection class Thiscan be either Standard Streaming or Dedicated Note that Dedicated doesnot display if you are configunng a VPN If you chose Standard no further configuration is required in this window If you choose Streaming the Streaming Parameters section of the window activates If you choose Dedicated the Application template drop down list and the Streaming Parameters section of the window activates 2 If you choose Streaming or Dedicated you can do the following in the Steaming Parameters section of the window Select the Desired Symmetrical Rate from the drop down list Select the Minimum Symmetncal Rate from the drop down list Check the Use ernorconrection check box if you want to tum eror correction on 3 If you choose Dedicated select an application template also known asa traffic flow temp
26. N LED is either green WEP is enabled or red WEP isnot enabled Then any computer with a WLAN interface can detect the terminal s WLAN SSID and connect to it automatically Note If WEP isenabled you must provide other WLAN users with the proper WEP key in order for them to connect to the terminal You are now ready to Register with the Network 12 Hughes 9201 BGAN Terminal User s Guide 2 2 P CONNECTING WTH THE NETWORK Establishing a connection with the network requiresthe careful orientation of the BGAN terminal towardsthe satellite a process called pointing Accurate and precise pointing is important because a badly pointed antenna can reduce the data rate achievable overthe network When pointing iscomplete you can register the terminal with the BEAN network CHECKING THE GPS SIATUS After you have connected yourterminal to a computer you can check the GPS status by opening BGAN LaunchPad Referto the BGAN LaunchPad status bar and the GPS indicator light on your BGAN terminal for the current GPS status The table below indicates each possible status LaunchPad Status Terminal GPS indicator bar symbol light Flashing Green Solid Green Off Flashing Red The terminal is getting a GPSfix after being tumed on If you have not changed location since last registering you may be able to re register with your last valid fix Otherwise wait until a new fix hasbeen obtained before registering The teminal hasa v
27. N LaunchPad you can change the SIM PIN To change the SIM PIN 1 From the LaunchPad main menu select Terminal gt Change PINs The Change PINs dialog box displays Change PINs Change Facility Password Select the Change SIM PIN radio button Enterthe current pin in the Existing Pin Password text box 4 Enterthe new pin in the New Pin Password text box then re enterthe new pin in the Confirm Pin Password text box 5 Clickon Okto save the changes or Cancel to exit without saving 84 Hughes 9201 BGAN Teminal Users Guide 2 2 C HANGING THE FACILITY PASSWORD You can seta password for selected phone facilities such asall incoming calls orall outgoing Calls ENABLING A PIN Using BGAN LaunchPad you can enable ordisable a configured PIN To enable a PIN 1 From Launch Pad main menu select Terminal gt Require PINs The Require PIN dialog box displays Require PIN Select FIM 2 From the Select PIN drop down list select the facility for which you want to enable or disable the PIN 3 Clickon the Enable radio button to enable the PIN orclick on the Disable radio button to disable the PIN Before you can disable the PIN you must enter the current PIN in the Enable PIN text box 4 Clickon OKto save the changesand exit orclick on Cancel to exit without saving the changes Hughes 9201 BGAN Terminal User s Guide 2 2 85 gt SOFTWARE UPGRADE BGAN LaunchPad can check for software updates forthe Launc
28. Password USIM APN MODE DEFAULT USIM APN Mode is used if Automatic Context Activation isenabled and the user has not defined a specific APN to be used If no APN is defined the UT will read the APN name directly from the USIM when attempting to establish a PDP context If a user wishesto enable the Automatic Context Activation feature for any device that is connected to the UT the feature needsto be enabled via the UT Web Serverorvia AT Commands MANUAL APN MODE Manual APN Mode isused if Automatic Context Activation isenabled and the user has defined a specific APN to be used If an APN is defined the UT will use that APN when attempting to establish a PDP context If the APN requiresa usemame and password to successfully establish a PDP context it must be defined aswell If a user wishesto enable the Automatic Context Activation feature for any device that is connected to the UT the feature needsto be enabled via LaunchPad UT Web Serverorvia AT Commands CONAGURING THE NEW AC A FEATURE In orderto use the new ACA feature it must be activated by eitherthe Inmarsat LaunchPad the UT Web Serverorthe ATl Command interface CONAGURATION VIA LAUNCHPAD Underthe Terminal options select Automatic Connection Mode By activating the checkbox the user willbe able to choose the desired APN Note LaunchPad allowsthe userto define the APN along with any required usemame and password under BGAN Services Afterthe APN has been def
29. Sfix 2 Powerup the Terminal The GPSLED will start to flash green indicating the terminal is getting a GPS fix 3 Monitor eitherthe BGAN LaunchPad GPS indicator orthe Terminal s GPS LED forthe status of the GPSfix It may take a few minutesto get a fix Once the terminal gets a GPS fix the GPS LED will tum solid green The following isthe progression of the GPS LED display asthe terminal tresto geta GPS fix Getting a fix The LED flashing green 2 duty cycle 1 second period indicates the terminal has not obtained a fix since it wasla powered on The stored fix may be acceptable in 8 Hughes 9201 BGAN Terminal User s Guide 2 2 which case the terminal may be able to register but the LED will continue to flash indicating the terminal is still trying to get a fix Needs a fix The LED changes to flashing red 12 duty cycle 1 second period indicating that the terminal tred to register but the GPS fix was rejected by the network Gota fix The LED changesto solid green when a new GPSfix is obtained The LED will remain on until the unit registers with the network and the fix isaccepted Note that once the fix Is obtained the GPS receiver will be tumed off unless it is still downloading almanac data from the GPS satellites Complete The LED tums off when the unit successfully registers with the network GPS Failure The LED will be solid red if the Terminal detectsa hardware fault with the GPS module You are now ready t
30. The PDP Context Is stored in both the Terminal and the Core Network A single Terminal may have multiple PDP Contexts each with different QoS profiles The pnmary PDP Context isa PDP Context with default QoS profile attnbutes and is always activated first All other PDP Contexts with the same PDP Address are secondary PDP Contexts Secondary PDP Contexts share the same PDP Addressand connect to the same APN but may have different QoS profiles 102 Hughes 9201 BGAN Terminal User s Guide 2 2 WAN Wireless Local Area Networking WLAN enablestwo or more computers equipped with wireless adaptercardsto share resources A wireless network compnses of two or more computers each equipped with wireless adapter cardsfoming a network When the computers are within range of each other each computer has access only to the resources of the other computer but not to any central server or other resource Thistype of basic configuration is known asan ad hoc network A more common and efficient use of a wireless network is one in which two or more computers equipped with wireless adaptercardsare linked to a WLAN Access Point The Access Point allowseach computerto have accessto shared resources such asa broadband Intemet connection aswell asto other computers on the network Such a configuration is know as Infrastructure Mode This isthe default configuration for WLAN in the UT PERFORMANCE The performance of a WLAN network will be influenced by several fa
31. VPN connection in the Icon label text box The name and icon that you select here will display when you open the Data tab in LaunchPad 6 You can now configure the VPN Connection Quality and Routing Options The way to do this is identical to otherdata connections For full details see Configuring Connection Quality and Setting Up Routing Options in the Adding Or Editing A Dedicated Connection section below 7 Click on Apply to save the displayed configuration and continue editing the connection click on OKto save the displayed configuration and exit the configuration screens or click on Cancelto exit without saving 52 Hughes 9201 BGAN Terminal User s Guide 2 2 OPENING A VPN To open a VPN connection and run a VPN application Click on the VPN icon in the Data Connections window 1 Click on OKto continue Thisopensthe VPN connection ready for you to open a VPN application and closesall other connections Note the following Allotherdata connections remain unavailable until you close the VPN application and the VPN connection The Status section of the status bar indicates that there is No Open Connection and the Connected to and Signal strength sections of the status bardo not display any Terminal information Launch Pad closesall other functionality related to the Terminal whilst the VPN application and VPN connection isopen 2 Openthe VPN application on your computer Note If you selected a VPN application when Se
32. Wireless Network Connection 2 LAN or High Speed Inter Disabled Firewalled Intel R PRO Wireless 22 281 ocal Area Connection 4 LAN or High Speed Inter Connected Firewalled Broadcom NetXtreme 57 The following screen appears Scroll down until you find the Intemet Protocol TCP IP and then click on Properties 94 Hughes 9201 BGAN Terminal User s Guide 2 2 Local Area Connection 4 Properties General Authentication Advanced Connect using Eg Broadcom NetXtreme 5 Gigabit C This connection uses the following items Network Monitor Driver O iPass Protocol IEEE 802 1x v2 3 1 9 lI Description Transmission Control Protecol Intemet Protocol The default wide area network protocol that provides communication across diverse interconnected networks C Show icon in notification area when connected Notify me when this connection has limited or no connectivity The following screen appears Click on the radio button that says Use the following IP address The static IP address information below should be entered IP Address 192 168 128 101 Subnet Mask 255 255 255 0 Default GW 192 168 128 100 Click on OK to confim the entnes Internet Protocol TCP IP Properties General You can get IP settings assigned automatically if your network supports this capability Otherwise you need to ask your network administrator for the appropriate IP settings Obtain an IP addre
33. XED MOUNT KIT The following items are found in the Fixed Mount Kit The useris responsible for mounting the hardware to a suitable surface m Fixed Mount Screws theft Proof Hughes 9201 BGAN Terminal User s Guide 2 2 33 30 meterCord forAC Mains Power Adaptor This allows the AC Main power adaptorto be located up to 30 meters away from the terminal m Ethemet ISDN 30 metercable EXTERNAL ANTENNA m The extemal antenna isa 20 x20 x 5 passive antenna with a 10 meterlong cable Itcan be mounted permanently using the Fixed Mount Kit accessory 34 Hughes 9201 BGAN Terminal User s Guide 2 2 ISDN COMPATIBLE DEVICES The terminal has been successfully tested with the following ISDN handsets ASCOM Eunt 33 plus SwissVoice Eunt 25 Nera ISDN handsets old Fleet and new WondPro handsets Siemens Gigaset SX255 Hughes 2 4 Wire terminal adapter using any 2 wire analog handset Hughes 9201 BGAN Teminal User s Guide 2 2 35 karat BG AN LAUNCHPAD OVERVIEW The BGAN User Interface iscalled BGAN LaunchPad and allows you to view and manage the terminal s operations and status via a userfnendly set of tools installed on yourcomputer This isthe screen that isdisolayed when you first start LaunchPad F O BGAN LaunchPad 3 2 1 File Terminal BGAN services Update Help i ET Data Phone Services Support Welcome to BGAN Click on the map or choose your nearest city to display terminal pointing inst
34. a DY bgan Inmarsat Hughes 9201 Control Pad PROPERTIES ce amor 3 TERMINAL SETUP FACTORY DEFAULTS ae ee SETUP Bypass Antenna Pointing On OF CONNECTION Auto Context Activation 8 CONTROL on oF WLAN Auto PowerOn On OF WEP SECURITY Auto PS Attach On Of ISDN Auto CS Attach On Of a PEN STATUS WINDOW Terminal Local IP Address 192 168 128 268 Terminal Emergency Call Numbers Hughes 9201 BGAN Terminal User s Guide 2 2 63 gt DNS SERVER With SW Release 3 6 10 and later the Hughes 9201 supports automatic or manual DNS server address assignment DNS SERVER AUTOMATIC MODE To use automatic assignment of DNS addressesto your TE set the Primary and the Secondary DNS server addresses to 0 0 0 0 Important both addresses must be set to 0 0 0 0 to activate this feature Configure Local LAN DAS Server Primary address Secondary address In automatic mode the terminal will assign the DNS server addresses obtained from the network when an IP Data Connection is established DNS SERVER MANUAL MODE To use Manual assignment of DNS addresses to your TE program the desired DNS server addresses in the Configure Local LAN dialog box These addresses will be assigned to the TE during initial connection of the TE to the terminal Note that the TE must be configured to dynamically obtain an IP address through DHCP to obtain DNS server addresses
35. a new application can be installed This is achieved by holding down the audio button at the same time asthe power button is pressed If the audio button is accidentally pressed during powerup causing the boot processto stop at the MBR phase then simply powercycle the terminal It will power up through both phases of the boot process If the terminal MBR module detects a failure during the self test it will stop the boot processand indicate the source of the failure through the 6 LEDs used for pointing as follow Blinking red LED Desc ription of Failure Acton The main processor has failed to start The main processor has detected a fault in its Note 1 memory The terminal SW is not propery installed The terminal SW is not propery installed The main processor has detected a fault in the Note 1 Ethemet interface The main processor has detected a fault in the Note 1 USB interface The main processor has detected a fault on the Hughes 9201 BGAN Terminal User s Guide 2 2 aeaa el Se A O D a D maajaa The main processor has detected a fault in the ASIC BG BR The main processorhasdetected a fault in the transmitter The secondary processor has detected a fault in its memory e 6 em m me condon pocesornastoied io son Note 1 Remove all data cablesand power cables from the terminal rememberto remove the battery Wait 30 seconds then reconnect power and re start the terminal If this does not clear the fa
36. acility Password seese 84 Ele a IP IN onnaa eniaaniauennnaea 85 SO MWe le UD Gia Ge cana A 86 CNeEckNoTorypdateSiosionai an 86 Software Versions and Availability 0 0 csseeseeseeeeeeeeeeeees 87 LOG FUSS sivaacitent von tincs N 88 Deleting Or Clearing Log FICS snnsnnsessssssrrnrrnrrrrrrrreerssssrrnrnnnn 88 Disp la YING LOG Fle Saers A 89 Pinuna LOG FIE Sarnano a a 91 Savno EOC FIGS TO DIK seien Gaiavnedaiivedtiouls 92 TUMING Logging ON and Off eeessssssssssssssrsrsrsrsrnrnsssnrrrrsrrrrrrrsnsnne 92 Power ON S amp F TEST Satellite Terminal Boot BENAVIOS 0ssseeseseeseesseeseseeseeeseeeeeeeeees 93 TROUBLE SHOOTING TECHNOLOGY OVERVIEW GPS Rg SER ern eRe re a ne en ner ere ee ee eee 101 ODIGINING 2G PS FIX sinensis ener Amana 101 GPS and BGAN REGIAO Nen prs a 101 DON rea nr ee gO Pee ee een ee 102 Diang and NUMDCSHAG Sis 102 POPC OMON oean a T ener 102 WIA N eteinen i A E 103 PERONA CE T A anes 103 SD orena dni aaase Ces oe onesie uandeuutaeveagastenaasccaet 103 TECHNICAL SPECIHCATIONS DECLARATION OF CONFORMITY EU WEEE Waste Electncal and Electronic Equipment Directives 105 GLOSSARY Hughes 9201 BGAN Temninal User s Guide 2 2 93 101 vii yy ee INTRODUCTION gt ABOUT THIS PRODUCT The Hughes Network System HNS 9201 Broadband Satellite Terminal and WLAN Access Point is your gateway to global communication The 9201 allows you to simultaneously send and re
37. ader Window click the Upgrade button During the Upgrade process it is imperative that the power supply and Ethemet connections to the BEAN modem are not removed or interupted The status and progress of the Upgrade is shown in the BGAN Upgrader window Ifa SM card isnot present an enor window will pop up asking to check that a SIM card is present You will then need to go back to step 2 SIM card is present the Upgrader will show a pop up window with the DNS server addresses You can change one or both of these addressesand click on modify to save the change or click on keep current if you do not want to change the addresses 10 11 12 13 96 The upgrade process will proceed After about 2 minutes a window will pop up stating Upgrade Complete Click OK and wait until the new Software version Is indicated Click OK After about 30 seconds the following message will appear in the window Software version wasretneved The terminal has been successfully upgraded and the powerand Ethemet connectionscan be removed If you want to upgrade another temninal there isno need to close the BGAN Upgrader window J ust repeat steps 2 through 12 but omit step 4 Hughes 9201 BGAN Temninal User s Guide 2 2 The following functions are also available from the pulldown menu items in the Upgrader program File gt e Upgrade upgrade modem software same function as 5 above e Restore restores the terminal s
38. adjust the default profile described below using the tabbed menus above To edit an existing profile or create one or more new profiles based on an existing template import the existing profile using the file menu above Current user profile urinary Default protile Connections Restrictions Support into Cancel Close Note the following when creating or editing a connection E fatany time you wantto clearall the existing settingsfora profile click on the File menu and select New You will be asked to confirm the operation Click Yesto confim m You must go into each of the tabsin Profile Manager and complete all mandatory fields before you can save the profile m When you first open Profile Manager any default profile is displayed To create a connection 1 Configure a Connection Configure Restnctions Configure Support Details wWN Configure User Information 14 Hughes 9201 BGAN Teminal Users Guide 2 2 CONFIGURING A CONNECTION This section describes how to set up a connection To do this 1 In Profile Manager select the Connections tab The Connections screen displays as shown below User Profile Maker PER File Help o General Connections Settings Support Configure the icons you vould like to appear on the launch bar p Existing icons mican Current profile os Application launch APH Use WPN Change icon order gt Add new connec
39. alid GPSfix You are ready to point the terminal and register The terminal has successfully registered The network will not allow you to register with the stored GPSfix You need to geta new GPS fix P The GPS receiver in the terminal is faulty pola REG Contact your Service Provider Hughes 9201 BGAN Terminal Users Guide 2 2 13 gt gt PoINTING THE TERMINAL You can use the BGAN temninal signal quality indicator lights for pointing if you know approximately the direction to the BGAN satellite If you need detailed pointing instructions you Should use the BGAN LaunchPad pointing wizard TERMINAL STAND POSMIONING The terminal s stand is used to position the terminal in the correct direction 1 Place the Satellite Terminal on a flat surface Find the knobs located on one side of the unit Loosen the knobs by rotating them both towardsthe unit in the direction shown 2 To prepare to lift the Terminal place a finger in the lowernght hand comerof the unit and place your otherhand in the middle of the unit 3 Pull out the front stabilizer Lay the Terminal back on the flat surface 4 Lift up the Terminal while refemng to the protractoron the nght hand side The protractor gives you the angle at which the unit is positioned Note that an angle of 0 to 45 degrees is displayed on the inside portion of the protractor while a 46 to 90 degree angle is displayed on the outside portion To start select an angle between 15
40. an be either Hex or ASCII Hex keys use hexadecimal numbers 0 9 A F to encrypt and decrypt data and are the most widely supported format Plain text ASCII keys are supported on some operating systems check that your operating system supports ASCII before you select this option Enter up to four WEP Keys The format dependson whether you selected Hex or ASCII Hex Entera two digit hexadecimal number 0 9 A F in each boxon the WEP Key 1 row You can enter up to four keys in total and you should change the default key penodically foradded secunty ASCII Entera string of 5 characters for 64 bit encryption or 13 characters for 128 bit encryption You can enter up to four keys in total and you should change the default key penodically foradded secunty Note Not all operating systems can convert ASCI to Hughes 9201 BGAN Terminal User s Guide 2 2 hexadecimal format If you have problems connecting via WLAN using an ASCI WEP key try using the hexadecimal WEP key instead Note Check that each key that you set up here is exactly the same aseach key on your computers WLAN interface ie WEP Key 1 on the LaunchPad must be the same as Key 1 on the computer WLAN interface and so on 9 Click OKto save the changes Cancel to exit without saving or Apply to apply the settings for this WLAN session only The following table summanzes the default settings Tum on off Disabled Wirelessaccess WLAN Interface on Name BGAN Redin Re
41. aranteed throughput level and minimize erorratesand end to end latency so providing a higher level of service than best effort protocols DNS Server The Domain Name System DNS isan Intemet service that is required because the Intemet doesnot recognize the text based Web address or email address that you type into your Web browseroremall application Allorpart ofa Web addressoran email addressisa domain name and DNS translates this domain name into an IP address that Is recognized by the Intemet A DNS Server holdsa database of domain namesand IP addresses so that when you enter a Web address oremail address you are directed to the corect IP address over the Intemet Dynamic DNS Server If you are using dynamic IP addressing Inmarsat recommends that you use a dynamic DNS server A dynamic DNS server updates the IP address information in the DNSdatabase each time your IP addresschanges A dynamic DNS server also enablesa computer using a dynamic IP addressto use network applications that nomally require a static IP address forexample FIP servers This service requires subscription with a Dynamic DNS provider Static DNS Server If you are using static IP addressing Inmarsat recommendsthat you use a static DNS server If you select this option you must enter the IP address of the Primary DNS Server This is supplied by your Intemet Service Provider Optionally you can enter the IP address of a Secondary DNS Server also supplied by your ISP
42. ber MSN audio number MSE UDI nurmber MSN FDI nurmber Referto the instructions supplied with the ISDN equipment for information on the equipment capability the type of call that it uses and how to program the appropnate MSN 48 Hughes 9201 BGAN Terminal User s Guide 2 2 OPENING DATA CONNECTIONS Data connectionscan be opened added and managed from the Data Connectionstab To open the Data Connections tab click on the Data icon in launch bar The Data Connections tab opens asshown below Data connections Q Connect Connect Connect Connect Conrect Standard Streaming 32 Streaming 64 Streaming 128 Streaming 256 view all Data connections on terminal Advanced From this window you can do the following Open and Close Connections E Opena Data Connection m Close a Data Connection m Opena VPN only available if you have configured a VPN Referto Add a VPN for details m Close a VPN only available if you have configured a VPN Add a Dedicated Steaming Connection m Add a Data Connection Add a VPN m Add a VPN Manage Connections m View Data Connections m Delete a Data Connection m Change the icon order ny Hide anicon OPENING AND CLOSING A CONNECTION OPENING A DATA CONNECTION To open a data connection click on the Data icon in the launch barto open the Data Connectionstab Allthe available data connections are displayed You can select one pnmary connection and as many secondary or dedicat
43. ce Exit antenna pointing 99 pole Cause poe Shain Terminal isconnected to The terminal isnot optimally pointed at the BGAN network but Cannot obtain the requested Quality of Service Terminal does not obtain a GPSfix You heara continuous beep from the terminal when you connect an ISDN device to the ISDN port None of the above solutions resolve the problem 100 the satellite Terminal s location limits visibility of 4 or more GPS satellites See Field Service Bulletin FSB0306 01 p df for instructions on tightening chassis screws around GPSantenna area The ISDN device istrying to draw too much power from the satellite terminal s ISDN interface The device you are connecting isnotan ISDN device It might be an Ethemet device that you are accidentally connecting to the ISDN port Terminal may have a hardware or software fault and needsto be re booted Re point the terminal see Pointing the Tenninal Ensure the following minimum LEDs are lit forthe requested Quality of Service Streaming 256 all LEDs green Streaming 128 3 green 1 red LED Streaming 64 2 green 1 red LED Streaming 32 1 green 1 red LED background orstandard 1 red LED ISDN data 64Kbps 2 green 1 red LED CSvoice 4 1 red LED Move the terminal to a location where there are few obstructions such astreesortall buildings so that asmuch as possible of the Sky is visible see Obtaining a GPS fix O
44. ceive IP packet and circuit switched data via Universal Sena Bus USB Ethemet Integrated Services Digital Network ISDN and WLAN interfaces over the Inmarsat BGAN satellite network The unit offers you the following features and benefits 492 Kops data transmit and receive Speech 4Kbps ISDN voice 3 1KHz audio ISDN data 64Kbps WLAN access point Multi user capability forshanng a single unit Selectable Quality of Service QoS Full IP compatibility for Email file transfer FTP browsing VPN etc Cost effective always on access charges only fordata sent and received UMTS IP based services WLAN FCC CE and GMPCS certified Subscriber Identification Module SIM card secunty LED indicatorsand audio pointing aids for obtaining an Inmarsat satellite signal GPSand WLAN status LEDs The unit is easy to install and connects in minutes It is built for use in fixed semi fixed and portable environments The rugged design allowsthe unit to be installed outside in extreme weather conditions for extended penodsof time and the small size and weight lets you easily move it from site to site The Satellite Terminal camesa waranty for 12 months from the date of sale Contact your Service Provider if you have questions about the warranty or need to retum the terminal for repair In this document the following namesand abbreviations are used to identify the Satellite Terminal and your computer Tem Definition Terminal Sa
45. ct Update gt Check for Updates Then click on Check for updates now The following screen isthen displayed Update Availability of BGAN Software Update availability Updates are available for BGAN Software Product Current wersion Size Version avaiable Downloadinatall now LaunchPad 3 0 4 64 7MB 3 1 0 Select an update to read release notes Please select any of the above option 2 Review which software you want to install on the terminal oron yourcomputer 3 Then click on Download now to begin the installation 4 LaunchPad will inform you when the download hascompleted Note Make sure that a lossof power will not interupt the download process You should install the terminal s battery and fully charge it in case there isa power outage and connect the AC mainsorDC power adapter in case the battery runs flat during the download Simila ry if your computer is operating from a battery make sure the battery ischarged and connect the computersAC mains power adapter or charger Hughes 9201 BGAN Terminal Users Guide 2 2 8 gt gt Loc ALES BGAN LaunchPad maintains log files that detail the commands sent to the terminal and the resoonses obtained from the terminal BGAN LaunchPad also records any unsolicited events reported by the terminal LaunchPad maintains three types of log file E Event log file reports details of all command and responsesexchanged between BGAN LaunchPad and the Terminal E Network log f
46. ctors including the number of users on the network the location of the antenna the distance from the antenna and the degree of blocking from buildings and other infrastructure Typical operating ranges are 200 300 meters outdoors and 30 60 meters indoors the performance degrades gradually asthe signal strength decreases SSID A wireless network is identified by a Service Set Identifier or SSID An SSID is also referred to asa Network Name because it isa name that identifies a wireless network Wireless devices that wish to communicate with each other must be configured with the same SSID Several Access Points can be set up using the same SSID so that users can roam from one Access Point to the other without losing network access The SSID is broadcast so that any wireless device in range can read the SSID and ask permission to associate with it The SSID isnot intended asa secunty measure it is used only to identify different networks Hughes 9201 BGAN Terminal User s Guide 2 2 103 inmarsat TEC HNIC AL SPECIAC ATIONS Weight Dimensions Battery Life actual perfomance based on range of factorsand actual usage Humidity Temperature Water amp Dust Transmitter power Antenna charactenstics 2 8 Kg terminal with battery 27 5cm x345cmx5 0cm Transmit 162 Mbits Receive 864 Mbits 36 hours standby time standard battery 95 RH at 40 C 25 C to 60 C operating 25 C to 80 C storage IP 55 standard
47. ded deleted of configured OC Maximum restriction the user cannot change connection settings ar BGAN device settings BGAN device settings include SIM PIN BGAN device interface settings and telephony settings F Disable control of all open connections inthe device This restriction is uzejul when working in a group Disabling access stops an individual tram controlling connections created by other people in the group Cancel Close 2 Select one of the radio buttons The options are as follows No restriction the BGAN LaunchPad usercan change the connection and BGAN device settings Medium restiction the BGAN LaunchPad user cannot change connection settings but can change BGAN device settings Maximum restiction the BGAN LaunchPad usercannot change connection settings or BGAN device settings 3 If required check the Disable contol of all open connections in a device check box The ensures that users cannot edit connections owned by other users 4 Click Save to save the displayed configuration and exit from the Settings window 80 Hughes 9201 BGAN Terminal User s Guide 2 2 CONFIGURING SUPPORT DETAILS Using the Support tab you can set the Support contact details that will disolay on BGAN Launch Pad To set support details 1 Clickon the Supporttab The Support window displays as shown below E User Profile Maker ae A File Help General Connections Settings Support The followin
48. der Virtual Private Network A Virtual Private Network VPN enables remote offices or usersto gain secure accessto their organization s network over the public telecommunications network This provides the benefits of remote access without the expense of dedicated leased or owned lines VPNs work by using tunneling protocols such as L2TP to encrypt data atthe sending end and decrypt the data atthe receiving end This tunnel cannot be accessed by data that isnot propery encrypted 108 Hughes 9201 BGAN Terminal User s Guide 2 2
49. e Terms and Conditions of Use Installation and use of BGAN LaunchPad 3 2 0 requires acceptance of the following terms and conditions of use Terms and Conditions of Use CU Sable rs Whilst all reasonable efforts have been made to naling masimise the accuracy of BGAN LaunchPad users are i ae advised that accuracy may be affected by a variety of conditions including conditions which are outside the control of Inmarsat Global Limited hereafter Inmarsat This BGAN LaunchPad is provided as is and Use is at one s own risk Any express or implied warranties including but not limited to the implied warranties of merchantability and fitness for a particular do NOT accept the terms of the License Agreement INnstallaAnywiiere by sero 5 Cancel Previous Hughes 9201 BGAN Terminal User s Guide 2 2 2 Follow the on screen instructions Note the following recommended choices Make sure you select the appropnate Edition Corporate or Personal when prompted BGAN LaunchPad 3 2 0 Sats Select BGAN LaunchPad Edition Select BGAN LaunchPad edition to install lnstallAnvwhiere by Zeng 6 Cancel Previous Special Corporate Edition Instruction Inmarsat recommends that you install BGAN LaunchPad Profile Manager with the Corporate Edition If you want to install Profile Manager select Browse CD for any extra features and follow the on screen instructions 3 Select the directory into which LaunchPad w
50. e IP addresses and between the terminal and the BGAN network with global addresses Hughes 9201 BGAN Terminal User s Guide 2 2 65 Private addresses are dynamically assigned by the DHCP server in the terminal starting from192 168 128 101 and up to 192 168 128 199 if the TE is configured to obtain an IP address automatically You can also manually configure the IP address of the TE with the operating system s administrative tools See the Automatic Context Section forthe range of static and dynamic addresses that can be used The global address of the terminal is assigned by the Network Service Provider and can be either static or dynamic Dynamic global address configuration isautomatically camed out by the mechanism in the terminal that activates contexts Static global addresses must be setup with your Network Service Provider in advance The local IP address of the terminal can be modified forspecial applications using the web server of the terminal To accessthe web server open an Intemet browser and type in http 192 168 128 100 in the URL address field To accessthe local IP address of the termina Click on Setup Change the last octet e g 192 168 128 xxx and click on Apply You must re boot the terminal forthe change to take affect gt MuLTIPLE USERS Up to 11 computers can be connected to the BGAN terminal using the Ethemet WLAN and USB interfaces More than one TE can be connected to the Ethemet interface by using
51. e package Extra standard lithium ion battery pack Extended lithium ion battery pack Standard AC mains power adapter 100 240 VAC Fix Mount Kit DC vehicular power adapter Extemal passive antenna 2 4 wire ISDN terminal adapter Secunty Covers for Fix Mount Kit Your Service Provider will supply you with a Subscnber Identification Module SIM and its PIN and Satellite Terminal configuration instructions you will need these to accessthe network Note The SIM card will also have four 4 MSISDN numbers associated with it for vanous ISDN Servic es 4K Voice 3 1KHz Audio Fax 64K UDI data 56K RDI data gt gt MINIMUM SYSTEM REQUIREMENTS These are the minimum computer system requirements for successful interface with the Satellite Terminal E CD ROM for installation CD E Intemet Browser Microsoft Inte met Explorer version 5 5 or later Netscape Communicator version 7 0 orlater J ava must be active Hughes 9201 BGAN Temninal User s Guide 2 2 PC Support forat least one of these interfaces USB Ethemet ISDN or WLAN 802 11b or b g Intel Pentium Ill CPU or equivalent 100 MB of free hard disk space 128 MB of RAM Hughes 9201 BGAN Temninal User s Guide 2 2 gt hiiiarsat GETING SIARTED gt gt INTRODUCTION To GETING STARTED This guide isthe simplest and quickest way to connect to the BGAN network If you are a first time user you willbe guided through the procedure for powering up yourtermmina
52. eaming E 128 Kbps streaming mM 256 Kbps streaming Each streaming class connection ischarged by the length of time that the connection is live The standard connection and four streaming connections are pnmary connectionsand are altemativesto each other that is only one can be open ata time You must close one connection before you can open another This is per TE Each TEcan have itsown pnmary PDP context e g background orstreaming connection and up to 11 TE smay be connected to one UTata time Each TE will have a separate global IP addressto the network Hughes 9201 BGAN Terminal User s Guide 2 2 47 DEDICATED STREAMING CONNECTIONS If required you can set up one or more dedicated streaming connections for applications such as live video and FIP using only one TE A dedicated streaming connection ensuresthat a selected application doesnot have to share the connection with any other traffic from that same TE The Terminal supports up to ten dedicated connections alongside the primary connection through the use of Traffic Flow templates TFT s A dedicated streaming connection is charged by the length of time that the connection is live LaunchPad displays an information note if you are about to open a streaming connection or open two ormore connections at the same time Referto About PDP Contexts for details on how LaunchPad manages data connections VPNs If you require extra secunty when transmitting data you can add a VPN connect
53. ect Connect Connect Connect Standard 32 Streaming 64 Streaming 126 Streaming 256 Streaming Service APR Disconnect Standard BGANINMARSAT COM Disconnect I ___Update connection list 50 Hughes 9201 BGAN Teminal Users Guide 2 2 OPENING A DEDICATED STREAMING C ONNECTION To open a dedicated steaming connection 1 Click on the Dedicated connection icon that you want to open The following dialog box displays Dedicated confirmation Message Ed The requested connection will be opened in addition to any existing connections and charged by time rather than volume 2 Clickon OKto continue Thisopensa dedicated connection alongside your curent primary connection You can open asmany dedicated connections as you require in this way But the total numberof primary and dedicated data connections open on the terminal cannot exceed 11 CLOSING A DATA CONNECTION To close a data connection do any of the following E Clickon the connection in the Data Connections tab The connection icon loses its outline indicating that the connection isclosed m Inthe Data Connectionstab click on the View all data connections in temninal button to display the BGAN Connections window You can then click on Disconnectto close the appropnate connection m Inthe LaunchPad main menu select BGAN Services gt Close All Data Connections The Close all satellite connections dialog box displays where you have the option to select Close All
54. ed connections as you require OPENING A STANDARD CONNECTION To open the standard connection Ifa pnmary Streaming connection isopen close this connection by clicking on the Steaming connection icon The message The Primary PDP context hasbeen closed displays Click on OK to close this dialog box Hughes 9201 BGAN Terminal Users Guide 2 2 49 In the Data Connections window click on the Standard connection icon The message Primary PDP Context has been established successfully displays Click on OKto continue OPENING A STREAMING CONNECTION To open a primary steaming connection 1 Ifthe standard connection isopen close thisconnection by clicking on the Standard connection icon The message The Primary PDP context has been closed displays Click on OK to close this dialog box 2 Inthe Data Connections window click ona Streaming connection icon The following dialog box displays Confirmation A The requested Streaming class connection will be charged by time rather than volume 3 Clickon Yesto open the Premium connection The message Primary PDP Context hasbeen established successfully displays 4 Clickon OKto continue To close a data connection 5 Youcanclose any connection that is curently open by clicking on the appropnate icon 6 Altematively click on View all data connection on teminal and then click on the close button next to the connection you want to close Connection control Q Disconnect Conn
55. eithera hub or router If a hub is used the BGAN terminal will allocate pnvate IP addressesto each TE connected to the hub and so each TE willbe able to have a pnmary PDP context If a router which includesa NAT is used the whole private network would appearasa single device to the BGAN terminal and so the TEs connected to the router will share a single pnmary PDP context The NATin the router would assign IP addresses within its own subnet Multiple computers connected via the WLAN interface willeach be allocated a private IP address gt MANAGING CONTACTS The Contacts window enables you to manage your Phone and Text contacts Youcanadda new contact edit ordelete an existing contact In addition you can exported a contacttoa file on yourcomputer orimport a contact from any file on the computer The Contacts screen shown below displays when you click on the Phone icon orthe Text icon on the launch bar 5 BGAN SIM Contacts all Search airline Al Name office 5 hotel z ofice Number 2876 Ba ca Contactsare stored in the BGAN SIM 66 Hughes 9201 BGAN Teminal Users Guide 2 2 From this window you can m Create orAdd a New Contact m Edita Contact m Exporta Contactto a File E Import a Contact from a File Clickon a contactname in the Contacts column to display the details of the contact alongside You can also search fora contact by typing in the first few letters of the contact name in the
56. el number This controlsthe radio channel number 1 14 used by the access point Depending on the country only certain subsets of these channels may be used 3 options France Spain or Rest of the World Channel 11 iscommon to almost all countnes so it is used asthe default E Encryption 64 or 128 bit WEP encryption can be enabled Up to 4 WEP keyscan be entered in either Hexadecimal or ASCI format m Note Not all Operating Systems will convert ASCI to hexadecimal when setting up a WLAN connection If you have any problems please use the hexadecimal WEP key to connect your computer to the terminal Up to eleven WLAN userscan accessthe Satellite Terminal simultaneously Hughes 9201 BGAN Terminal Users Guide 2 2 2 gt gt TERMINAL FEATURES USIM SIM CARD The USIM contains an identity that uniquely identifies a subscriber The USIM provides storage for subscription and subscriber related information Accessto the USIM and therefore to the BGAN system can be restncted to an authonzed user ornumber of users using the USIM Personal Identification Number PIN The PIN is stored securely in the USIM The USIM personalization feature ensuresthat accessto a terminal or other user equipment can be restncted to an authonzed USIM The USIM and the terminal share a code stored securely in the USIM and the terminal If a USIM failsto prove its knowledge of the code it isdenied access to the terminal If the USIM is removed during
57. eminal for activity and if the Terminal has not automatically contacted the BGAN network asdescnbed above then the Terminal will be de registered from the network Hughes 9201 BGAN Terminal Users Guide 2 2 101 gt ISDN The Satellite Terminal provides an ISDN Integrated Services Digital Network interface to connect devices for Circuit Switched voice and data services It isa Basic Rate also known as 2B D interface and usesthe Euro ISDN protocol Note that the Satellite Terminal can only provide service forone 64Kbps B channel ata time DIALING AND NUMBERING DIALING Asthe ISDN numbenng system follows the same pattem asthe nomal telephone system dialing iscamed out in exactly the same manneras making a nomal telephone call The subsc nber number is used with the same intemational and area codesasany othertelephone network M ULTI SUBSC RIBER NUMBERING MSN ISDN supports Multi SubscnberNumbenng MSN MSN isa facility whereby more than one telephone numbercan be allocated to an ISDN line The BGAN Satellite Terminal assigns different MSNs for Voice 3 1KHz Audio UDI and RDI devices Each incoming call willbe directed to the appropriate MSN depending on the type of call This allowsto route incoming calls to the correct ISDN device e g ISDN phone data card or Fax PDP Context A Packet Data Protocol PDP Context defines connection aspects such as routing Quality of Service QOS secunty and billing between a mobile user
58. er logins click the Create multiple different images with different user names and passwords check box An Add button displays beneath the Password text box Click Add The user login displays in the login table 4 Repeatstepsl 2and 4 foreach additional profile you want to create Click Save when you have created all required logins A dialog boxopen enabling you to save the loginsin a selected directory IMPORTING A USER LOGIN If required you can importa user login To importa user login in the User information window 1 Click on Import The Open dialog box displays 2 Navigate to the directory where the profile is stored select the required login and click Open 3 The user login is imported into the login table 82 Hughes 9201 BGAN Teminal Users Guide 2 2 EXPORTING A USER LOGIN If required you can export a user login To exporta user login in the User information window 1 Click on the userlogin you want to export and click Export The Save dialog box displays 2 Navigate to the required directory and click Save MANAGING PROFLES CHANGING THE ICON ORDER The available data connections display in the BGAN LaunchPad Data connections window You can change the sequence in which the icons displays using Profile Manager To change the icon sequence 1 In Profile Manager click on the Connectionstab 2 Selectan icon you want to move and use the Move Leftand Move Right buttons to move the icon to its new po
59. feature can be used in conjunction with antenna pointing bypassto allow the Satellite Terminal to automatically recover from a power outage assuming PIN etc are disabled LED ON OFF MODE In a semi fixed installation you can use this option to operate with all LEDs off to make your unit and operation less conspicuous ANTENNA POINTING BYPASS You can configure a pointing bypass option that causes the unit to skip the pointing phase The unit then performs spot beam selection registration and network connection This option should only be used for fixed installations where pointing isnot required on subsequent power ups With this option active if the unit ismoved orthe signal attenuated the unit will remain in global beam scan until the problem is fixed and the global beam acquired Afteracquinng the global beam the Satellite Terminal automatically continues with PSAB acquisition AUTOMATIC CONTEXTACTIVATION If you have enabled automatic context activation the Satellite Terminal automatically activates a PDP context when it exits antenna pointing and registers with the network The context create request uses the default Access Point Name APN usemame and password stored in the Satellite Terminal You can modify these parameters using the BGAN LaunchPad Subscribed QoS is requested and a dynamic network assigned IP address requested global address AUTOMATIC CONTEXTACTIVATION WTHOUTLAUNC HPAD Automatic Context
60. five connections by default You can edit these default connections or add to them by setting up any number of customized connections called dedicated connections using a configuration tool DEFAULT CONNECTIONS The five default types of data connections consist of one standard and four streaming types E Standard A standard connection ischarged perMb You are charged only forthe amount of data that is sent The bandwidth you are allocated depends on terminal type and network availability but is always best effort that is you are allocated bandwidth depending on yourrequirements and the requirements of other users of the BGAN network or BGAN Terminal This connection class is suitable for most data types otherthan multimedia E Streaming A streaming connection ischarged by time You are charged forthe amount of time the connection isactive Streaming enables multimedia data such asvideo to be sent in a continuous data stream and converted into sound and pictures The bandwidth required fora streaming connection is difficult to predict and dependson factors such as length of connection and number of receivers The standard connection is suitable for most basic data requirements and ischarged by the amount of data sent If you require a guaranteed data rate for your connection to eliminate delay forexample you can connect using one of the four steaming connections at the following data rates mM 32 Kbps streaming m 64 Kbps str
61. fomance of TCP overa satellite network such asthe BGAN network by providing mE Faststart useful for tra nsfeming small amounts of data since traditional TCP is often slow with smaller data transfers Increased window size improves TCP perfomance in larger bandwidth applications Delay based congestion control ensures high transfer rates and less delay TCP PEP is automatically installed dunng the Standard installation of LaunchPad or you can install TC P PEP separately from the installation CD You can enable ordisable TCP PEP and monitor any errors using the TCP Accelerator screen E From BGAN Launch Pad main menu select BGAN Services gt TCP Accelerator The TCP Accelerator screen isthen displayed To tum on TCP PEP select ON from the drop down in the TCP PEP State and then hit Apply TCP PEP Status TCP PEP State Active Connections 0 Active For 0 Mins Hughes 9201 BGAN Terminal User s Guide 2 2 71 Ex RESET AND RESTART FEATURES EXMNG LAUNCHPAD You can exit LaunchPad and leave any active connections open Referto Closing a Data Connection or Closing a Connection in Multi User Mode for details Exit LaunchPad as follows 1 Click Ale gt Exit BGAN LaunchPad The Shutdown Confirmation dialog box displays Shutdown contirmation A Gre vou sure vou want to shutdown the BGAaNLaunchPad 2 Click Yesto confirm shutdown or No to cancel RESETTING THE TERMINAL If y
62. from the terminal Configure Local LAN DAS server Primary address Secondary address gt gt PHONEBOOK BGAN supportsa phonebook feature to facilitate the management of phone numbers 64 Hughes 9201 BGAN Terminal User s Guide 2 2 The phonebook is stored on the USIM and can have up to 250 entnes The phonebook can also be saved asa file to yourcomputer and yourcomputercan also load phonebook entnes from this file back to the USIM EMERGENCY CALS You can make emergency calls with an ISDN handset oran analog handset plus ISDN termina adapter connected to the terminal You must have exited pointing and you do not need to have a USIM in the terminal PDP C ONTEXTS OVERVIEW PDP C ONTEXTS PRIMARY AND SECONDARY Resource management for BGAN is based on PDP contexts or connections This meansthat in congested networks each user needshis orherown context to ensure a fairallocation of bandwidth from the network Therefore the Satellite Terminal createsa PDP context foreach connected computer that hastreffic to send over the network The multiple contexts can be pnmary or secondary E Primary contextscan connect to different APNs each with an individual usemame and password This is useful because each APN will only supporta single set of subscnbed Quality of Service QOS values m Primary contexts each get theirown global IP address The total numberof pnmary and secondary contexts that the Satell
63. g details will appear on the user support page C Mo user support available Email Mone Available Website None Available Telephone number C Mone Available Cancel Close 2 Either f no usersupport is available click on the No user support available check box or Enterthe details of the available user support in the Email Website and Telephone number text boxes If one of these options is not available click the appropnate None Available check box 3 Click Save to save the displayed configuration and exit from the Support window Hughes 9201 BGAN Terminal Users Guide 2 2 81 CONFIGURING USER INFORMATION After you have completed all screens in the Profile Managerand clicked on Save the User Information window displays as shown below User information Set the user login details User narme Paseword L Create multiple identical images with ditferent usernames and passworda Uzername Password Cancel This window enables you to create a user login for use with this profile orto create multiple profiles with different user logins To Create a user login for the cunent profile 1 Type a username in the Username text box 2 Type a password in the Password text box Either If you only require one user login for this profile click Save A dialog box opens enabling you to save the login ina selected directory or If you want to add in additional profiles with different us
64. gion of Rest of the g Operation word Wireless 11 Channel Channelof Operation Tum on off WEP Keys 1 4 Four WEP Keys Selects the No key The terminal doesnot support MAC Address Filtering Hughes 9201 BGAN Teminal User s Guide 2 2 41 gt ISDN EQUIPMENT You can establish ISDN data communication by connecting your ISDN equipment directly to the BGAN Teminal sISDN port with the supplied ISDN cable which isthe same asthe Ethemet cable To activate the ISDN interface and set MSN numbenng options perform the following ste ps 1 From BGAN LaunchPad main menu select Terminal gt ISDN Interface Settings The Configure ISDN Interface dialog box isthen displayed with suggested MSNs set foreach ISDN call types Configure ISDN Interface Interface status IZ DM interface status Enable interface Power interface Configure MSN numbers MSH speech number MSN audio number Ez MSM UDI number Ea MSM RDI number Ea 2 Select the Enable Interface check boxto activate the ISDN interface oruncheck the check boxto deactivate the interface 3 Fora 4 Kbps speech call enter MSN 1 into the MSN Speech number text box To receive incoming calls you must program the same MSN into your ISDN handset connected to the ISDN port 4 Fora 3 1 KHz audio call enter MSN 2 into the MSN Audio number text box To receive incoming calls you must program the same MSN into your ISDN fax machine connected to the ISDN port
65. hPad terminal and other software It can check forthese updates using the BGAN system ora terestrial connection and be scheduled to check for updates daily weekly or monthly BGAN LaunchPad can also install the appropnate software to the terminal or computer CHECKING FOR UPDATES You can set the types of upgrade you want BGAN LaunchPad to check for and how to check 1 From BGAN LaunchPad main menu select Update gt Check for Updates The Check for Updates screen isthen displayed Check for updates schedule Last check 04 Feb 0r statue Updates Available Next check 06 Mar 07 Check Monthly a Check tor updates now Check for update to Launchpad Software BEGAN Satelite Terminal Software 2 From the Check drop down list select how often you want BGAN LaunchPad to check for updates The optionsare Daily Weekly or Monthly Altematively click on Check for updates now 3 Inthe Check for update to section choose which software types you want to check for For example if you do not want to check for updatesto third party software uncheck the Other 3rd party software and drivers check box By default BEAN LaunchPad checks forall software upgrades 4 Click Apply to save the settings orCancelto exit without saving 86 Hughes 9201 BGAN Terminal User s Guide 2 2 SOFTWARE VERSIONS AND AVAILABILITY You can install the software upgrades that LaunchPad has found 1 From BGAN LaunchPad main menu sele
66. ile reports network activity related information such as network usage QoS information and unsolicited alerts reported by the network m Terminal log file generated by the terminal and can be accessed from LaunchPad You can do the following for any of these log files m Delete orCleara Log File Display a Log File E maila Log File Print a Log File Save a Log File In addition forevent logsand network logs you can mE Tum Logging On and Off DELETING OR CLEARING LOG LES You can delete an event log file ora network log file and cleara terminal log file from BGAN LaunchPad main menu To delete an event or network log file from your computer do the following from BGAN LaunchPad main menu 1 Select File gt EventLog fle or Network Log File The Event Log dialog box is shown below Event Log select event log file Eventlogrile cev Display Delete SAVE Frint E Mail Turn logging onfott 2 Selecta log file from the drop down list 3 Click on Delete The log file isdeleted from your computer 88 Hughes 9201 BGAN Terminal User s Guide 2 2 To cleara BGAN log file from your computer do the following from BGAN LaunchPad main menu 1 Select Ale gt Terminal Log Fle The BGAN Terminal Log File Management dialog box displays asshown below BGAN Terminal Log File Management Select BGAN terminal log file Syslog nei Display Retrieve all lines of log file Clear SAVE Humber
67. ill be installed Y BGAN LaunchPad 3 2 0 Sie select install folder Select the folder to install BGAN LaunchPad C Program Files InmarsatLaunchpad Restore Default Folder lnstallAnvwhiere by Zeno G Cancel Previous Hughes 9201 BGAN Terminal User s Guide 2 2 23 Other items for selection and installation messages Shortcut Destination Selection Y BGAN LaunchPad 3 2 0 Se Select shortcut options c Terr Select shortcut options ZINN wi SH j Put shortcut on GuickLaunch Bar Put shortcut on desktop H awl Cancel Previous Pre Installation Summary Y BGAN LaunchPad 3 2 0 Se Pre Installation Summary A Terg Please Rewiew the Following Before Continuing f Saleci arji Product Name BGAN LaunchPad 3 2 0 aplec l oeii W as WN Install Folder C Program Filesnmarsat Launchpad a j Shorteut Folder CADocuments and Settings Al Users start MenuiPrograms BGAN LaunchPad Edition Personal Disk Space Information for Installation Target Required 106 044 056 bytes InstallAnyw ere by Zeno G Cancel Previous Install 24 Hughes 9201 BGAN Terminal User s Guide 2 2 Installation Complete w BGANLaunchPad 3 2 0 amp Install Complete Congratulations BGANLaunchPad 3 2 0 has been successtully installed to CPragram FilesiinmarsatiLaunchpad Press Done to exit the installer InstallAnvwhiere by sera G Cancel Previous Done Hughes 9201 BGAN Terminal User s Guide 2 2 25
68. ilure follow the troubleshooting procedures below Note2 Re load the terminal s SW using the BGAN LaunchPad TROUBLE SHOOTING BOOTMODE PROBLEMS Ifa SW upgrade fails the UT will come up in boot mode and the LEDs will be lit up asindicated in the above chart A known problem in this mode isthat the DHCP server doesnot wor If the Communication to the UTcan not be established then you have to manually configure the IP address of the connected PC by going to your Network Connection icon and nght click and select Properties The following screen shot shows your Network Connections You need to select the connection that istied to your Ethemet card e g Local Area Connection 4 Right click on the LAN connection maybe named differently and select Properties s Network Connections KEk Hle Edit View Favorites Tools Advanced Help ae wi p Search i Folders Fai Address D Metwork Connections hi 0 Name Type Device Name Eas Network Tasks w Dial up Create a new t inmarsat Dial up Disconnected Firewalled Eicon Diva Pro PCMCIA connection Change Windows iPassConnect Dial up Disconnected Firewalled Eicon ISDN Analog FaxM Firewall settings Denmark Dial up Disconnected Shared Fi Eicon Diva Pro PCMCIA aH Disable this network device LAN or High Speed Internet a Repair this connection mij Rename this connection gt View status of this connection gv Change settings of this 9
69. inal esessssseseseseseserererereeereeeeereseeeeeereeeeeeenerererererereeene 5 Put the Battery on Charge ccccccccccccceeeeeeeeeeeeeeeeeeneneneneeeeeeeeeeeeneness 7 Insta ling BGAN Launch Pad cccccccccccceeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeseeseneneneness 8 ODBta nng a CP SG iataasteanaaiina sini i aedioa iona 8 Connecting the Terminal to the COMPUTEL ssssssesssesesseeeeens 9 Connecting DY USB cccccssssssseeeeceeeeeeeseseesseessssseeeeeeeeeeeseeseenees 10 Connecting by Ethe Met ssseesesesesesssssessseseseeeeeeeeeeeeseeees 11 Connecting DY ISDN serpin 12 Connecting DY WLAN ccsssceeeceeeeeeesesseseeesssssseseeeeeeeeseeesennens 12 Connecting with the NCtWOMK sseseesesseseseseseeeseeeeeeeeeeseeeeeeees 13 Checking the GPS StatuS sssssesssesesessessseeeeeeeeeseeeeesesesees 13 Pointing TNE TEMMINAL cccccccccccececececeeeeceeeeeeeeeeesesesecececesenseeeseseeseseeeesess 14 Terminal Stand POSITIONING ccscssscsssssessssssssscsssssssessssssnsssrsseens 14 Using the BGAN LaunchPad Pointing Wizard cccccceeeeeeeeeees 16 Using the BGAN Terminal Signal quality LEDS ees 17 Using the Audio BUZZED ccssssssssssssscssssssscssstscsnsssessssssssssssssnenegs 17 Registering with the Network using LAUNCHPAG l 18 LNG I Boel i A E E A E E E 18 Registration statusand coverage Map e e seseseseeererererrrrrrrrrr
70. ined it willbe available for configuring UT Automatic Connection Mode Hughes 9201 BGAN Terminal Users Guide 2 2 61 C BGAN LaunchPad 3 2 4 Sn Rh ep eal gE getter ate De Decanting De Dee aan DP Tea ate nt Dt Dr Dr int a nr aa mee Pal b Pal Data Phone Services Support APN Configuration x j Defined APs Select APN BGAN INMARSAT COM v Make default Connection cont APN Configuration BGAN INMARSAT COM Username Standart Current default APN Password n Prompt for credentials Connected to Status Hughes 9201 S A Select Data to enable IP Data Di bgan inmarsat enn Version 3 2 1 and eanier versions of LaunchPad don t support activating the Automatic Context Activation feature without defining an APN To use the USM APN Mode the UT Web Server or AT commands must be used for configuration CONAGURATION VIA UT VVEB SERVER The Hughes 9201 SW releases 3 6 1 0 and later now include a built in Web Server To accessthe UT Web Server accessthe UTIP address with your favonte Web Browser e g http 192 168 128 100 To configure the ACA feature click on the Setup screen select the ON button for Auto Context Activation and then click on Apply The initial release of the UT Web Server doesnot support the manual entry of the APN name usemame or password To use the Manual APN Mode LaunchPad must be used for configuration 62 Hughes 9201 BGAN Terminal User s Guide 2 2 v
71. ion to LaunchPad and use this connection to run a VPN application on yourcomputer When your VPN connection isopen and the VPN application is running communications between LaunchPad and the Terminal are closed down Therefore when a VPN connection isopen information about the Terminal doesnot display on the LaunchPad status bar ISDN DATA Data can be sent and received via the ISDN interface on the BGAN IP Terminal To make use of this service you will need to connect an appropnate ISDN terminal equipment Examples of ISDN equipment are ISDN cardsin PCsor MACs ISDN Audio Video camerasand video conferenc ing systems ISDN group 4 fax machines To accept incoming calls you first have to program the ISDN terminal with the same MSN asis programmed in the satellite terminal forthat call type The MSNsare pre set in the terminal to be 2 for 3 1KHz audio and 3 for UDI RDI data but any number can be programmed It is important that foreach call type the MSNs progra mmed in the terminal and the ISDN equipment match to ensure that incoming callscan be accepted To re program the terminal MSN numbers to match the ISDN device go to LP gt Terminal ISDN Interface Any changesto this screen require the terminal to be re booted pnorto the changestaking effect Configure ISDN Interface frereere vor itr ror itv cn rier ins Deri a Interface status ISDN interface status Enable interface C Power interface Configure MSA numbers MSN speech num
72. irements Select either Use Dynamic Network Assigned DNS Servers or Use Static DNS Server If you select Use Static DNS Server entera Primary DNS Server and if required a Secondary DNS Server in the text box If required check the Use Header compression check box to tum on header compression 6 Click on Apply to save the displayed configuration and continue editing the connection click on OKto save the displayed configuration and exit the configuration screens or click on Cancel to exit without saving 56 Hughes 9201 BGAN Terminal User s Guide 2 2 gt MANAGING ISDN CONNECTIONS OPENING AN ISDN DATA CONNECTION Data can be sentand received via the ISDN interface on the Terminal To make use of this service you must connect an ISDN device to the Terminal Examples of ISDN devices are ISDN cardsin PCsor MACs ISDN AudioVideo camerasand ISDN fax machines To use the ISDN device with the Teminal 1 Program an MSN Mobile Subscriber Number into the device The number you use depends on the capability of your ISDN device Ifthe device sendsand receivesdata as 3 1KHz audio such asGroup 3 fax machines use MSN 2 The device sendsand receivesdata as Unrestncted Digital Information UDI oras Restncted Digital Information RDI use MSN 3 Referto the instructions supplied with your ISDN device for information on its capability and how to program the appropnate MSN 2 Make sure that the ISDN interface isset up in Lau
73. is application Application Traffic Flaw Template Select template to define which traffic is sent down this IP Data connection FTP IP Data streaming service Desired Rate ax Minimum Rate 32k Use error correction 4 Selectan icon The icon displays in the box next to the Icon label text box Type ina name forthe connection in the Icon label text box The name and icon that you select here will disolay when you open the Data tab in LaunchPad 6 Select the Application Traffic Flow Template forthe dedicated connection from the list Select the desired and minimum streaming data rate forthis connection Check the Use ernorcorection check box if you want to tum eror correction on 54 Hughes 9201 BGAN Terminal User s Guide 2 2 9 Click on Apply to save the displayed configuration and continue editing the connection click on OKto save the displayed configuration and exit the configuration screen orclickon Cancelto exit without saving 10 CONAGURING CONNECTION QUALITY To configure the Connection quality fora data connection 1 Either From the LaunchPad Data Screen right click the icon you want to edit Or From the LaunchPad Data Screen click on Advanced select the icon you want to edit and click on Edit Or To create a new connection From the LaunchPad Data Screen click on Advanced then click on Add new Connecton select Create new Standard IP or Steaming IP Data Connection and click OK Primary C
74. istered with the network your postion will be disolayed on the map but only if allowed by local regulations USING THE BGAN TERMINAL SIGNAL QUALITY LEDS To point the antenna using the LEDs 1 Setthe angle and position of the BGAN terminal using the compassand the graduated scale lf you do not know the angle and position to set the terminal to use the BGAN LaunchPad pointing wizard Note the Pointing indicator LEDs as you point the terminal to obtain the maximum possible signal quality 2 The following table showsthe colors of the pointing LEDs from the weakest to strongest as you point the terminal to the BGAN satellite No Signal 01010101010 O00000 color I I O0000 Best gnal G 3 When you have finished pointing the terminal you are ready to register with the network Go to the next section Registering with the Network USING THE AUDIO BUZZER You can also monitor the signal quality using the audio buzzer By default the audio buzzer is switched off To use the buzzer when the terminal isin pointing mode 1 Pressthe audio button to tum the buzzeron 2 Monitor the signal quality using the buzzer The higherthe pitch and the shorter the interval between tones the stronger the signal e e0e02e509 fa e p A i Audio Buzzer Hughes 9201 BGAN Teminal User s Guide 2 2 17 3 When you have finished pointing the terminal you are ready to register with the net
75. ite Terminal can support is 11 Forexample it can support 5 pnmary and 6 secondary contexts but not sx pnmary and 6 secondary contexts There isonly a single pnmary context assigned to each computer connected to the Satellite Terminal You can configure the Satellite Terminal to enable or disable automatic context activation Even if automatic context activation is used you can still manually control contexts for flexibility and exception conditions Primary Context The Satellite Terminal createsa primary context with the entered information If a primary context already exists for your local IP address you have to disconnect the current context before creating the new one Thiscould happen if a context wascreated automatically and the user wantsto change to a different APN or QoS Your BGAN LaunchPad indicates whether the context is successfully created ordisplays any emors LaunchPad also allows you to disconnect any contexts Secondary Context Secondary contexts can be set up from the BGAN LaunchPad and must always be associated with an existing primary context Secondary contexts are used when multiple applications on your computer require different types of contexts Each secondary contexts requiresa Traffic Flow Template to be configured which defines how the data forthe secondary context should be routed This is done through the BGAN LaunchPad IP ADDRESSING Connections between each TE and the terminal are achieved with pnvat
76. k now STATUS BAR The Connected to status terminal Status and Signal strength are all shown on the status bar as shown below Connected to Stau 5ignalstrength HHS 9201 Standard Data connection open n 2m 9 Ready for Phone Text and Data F i 100 i Help l bgan inmarsat gt Fixep Semi FIXED INSTALLATION The satellite terminal can be mounted ona pole or flat surface such asa wall orroof using the Fixed Mount Kit accessory This kit includes all the installation brackets mounting hardware tools and instructions to complete the installation except forthe screws bolts etc required to mount it to the structure Proper installation ensures that the terminal is always correctly pointed at the satellite The terminal can then be left alone foran extended penod of time without having to be re pointed orset up The Fixed Mount Kit accessory can be re used to install the terminal in different locations When mounted ina location where accessto the terminal may not be straightforward for example mounted high ona wall you may want the terminal to recover automatically aftera power outage To pemmit this the following automatic mode settings are recommended see the Automatic Mode section for more details E Auto on mode isenabled m LED off mode isenabled m Antenna pointing bypass is enabled Hughes 9201 BGAN Terminal User s Guide 2 2 19 E Automatic context activation is enabled SIM PIN entry is di
77. l obtaining a GPS fix connecting yourcomputer to the terminal and registering with the BGAN network You are then ready to start using voice and broadband services gt gt Semne Up Your TERMINAL To set up yourtermminal you must E Install the USIM SIM Card and the Battery supplied with your te minal m Put the Battery on Charge To set up the teminal 1 Position the terminal so that the battery door isfacing you 2 Openthe battery door If you have already installed the battery release and then remove it Tex riTi i pi mm au i 3 Push the button on the left hand side of the USIM SIM card holder This releasesthe holder from its slot Hughes 9201 BGAN Terminal User s Guide 2 2 4 Installthe USIM SIM card in the card holder making sure it issnapped into place 5 With the card in place onent the holder with the card sgold contacts facing down Place the holder back in its slot in the BGAN terminal 6 Putthe battery into its slot in the BGAN terminal and lock it in place Close and lock the battery door ala 6 Hughes 9201 BGAN Teminal Users Guide 2 2 PUTTHE BATIERY ON C HARGE To charge the battery connect the AC mains power adapterto the terminal and to an extemal power source The temperature of the battery must be within 0 C to 45 C for charging to take place successfully USING THE AC MAINS POWER ADAPTER The AC mains power adapter is for indoor use only It hasan indoor opera
78. late from the Application template drop down list This associatesan application with this connection and enablesthe Terminal to correctly route certain types of traffic For example if you want the traffic from a selected FIP application be routed through this dedicated connection select the FIP template from the drop down list 4 Clickon Apply to save the displayed configuration and continue editing the connection click on OKto save the displayed configuration and exit the configuration screens or click on Cancel to edit without saving 78 Hughes 9201 BGAN Terminal User s Guide 2 2 CONFIGURING ROUTING OPTIONS To configure the Routing options fora data connection From the Connection Icon Setup window click on the Routing tab The Connection Icon Setup Routing window displays as shown below Connection icon setup select APM padmaia wh Add APN IP Configuration Use DynamiciMetwork AssignedP Address Use Static IP Address C Use DynamicihHetwork SssignediDNs Servers Use Static DNS Server Primary DMS Server secondary DMS server F Header compression use VPM with this connection Cancel 1 Ifthe drop down box isactivated select an APN from the Select APN drop down list If it is not activated only the default APN is available 2 Inthe IP Configuration section set up your IP Address requirements Select either Use Dynamic Network Assigned IP Address or Use Static IP Address If you select
79. lsare directed to yourhandset The handset s instruction manual will explain how to do this Note you can make emergency calls without the correct MSN programmed into the handset gt SUPPLEMENTARY SERVICES Supplementary Services have to be provisioned by the Service Provider before they can be used Please venfy with your Service Provider which servicesare available with your subscription You access the Supplementary Services with key presses on the ISDN terminal The key presses consist of the following format e Aone ortwo digit activation code e A two orthree digit service code e Optional parameters preceded bya keypress The entry isterminated by a keypress The activation codesuse the and characters as defined in the following table Activation Code Description i Registration Activation Deactivation Interrogation The optional parameters are asdefined in the following table PW The following table showsall available Supplementary Services C UP Calling Line Identification Presentation Interrogation C UR Calling Line Identification Restriction Deactivate fora S le Number single call see note CUR Calling Line Identification Restnction Activate fora 31 Number single call see note Hughes 9201 BGAN Terminal Users Guide 2 2 43 Supplementary Desc ripti CUR Calling Line Identification Restnction Interrogation COLP Connected Line Identification Presentation 7 OF In
80. minal Users Guide 2 2 3 7 gt gt Main DISPLAY Once all the initial checks have been completed the main BGAN LaunchPad page is displayed showing progress towards acquinng the network F ee eee C BGAN LaunchPad 3 2 1 Elle Terminal EGAN Sari DEE Update Help rata at ta te ee ea eg ti ee tt ei ita a eta a gt eat ei tt Py tt Pat a et att tate Services Support Welcome to BGAN ELLLESS Sees Click on the map or choose your Aannchpad nearest city to display terminal R pointing instructions Nearest city San Diego ie y A Attempting registration weith network USA E S 7 LLL E Help me setup BGAN Recommended Antenna angle 15 Compass direction ESE 103 Register with network now SRR T E HLL EE EE EEE EEE EEE Connected to Status Signal strength 1 Hughes 9201 Attempting registration with E F yi in network Ti OY GPS New Help bgan E EEEE EEEE EEEE EEEE EEEE SEE gt gt MULTIPLE USERS Up to 11 users attached to the Ethemet USB and Wireless LAN interfacescan accessthe BGAN LaunchPad at the same time In a multi user scenano each user must establish their own PDP context with the network either using LaunchPad orthe ACA feature gt SoFTwaARE DOWNLOAD UPGRADE You should penodically check for new software releases forthe terminal Upgrading the terminal s software isa two phase processcontrolled by an upgrader in the BGAN LaunchPad
81. n Protocol WEP isenabled It is red if Wireless LAN ison and WEP is disa bled If Wireless LAN is enabled and the terminal is operating off battery power the LED flashes at 1 8 duty cycle 1 second penod to save power afterthe unit exits pointing GPSLED The GPS unit in the Satellite Terminal will attempt to get a GPSfix each time the unit powers up The GPS LED indicates the state of the GPS fix See Obtaining a GPS Fix section COMPASS Use the compass during the Antenna Pointing processto point the terminal in the direction of the satellite The BGAN LaunchPad can be used to determine the corect direction North is O degrees East 90 degrees South 180 degrees West 270 degrees each division on the compass corespondsto 10 degrees v The compassaccuracy can be affected if the terminal is placed close to magnetic fields or metallic objects Hughes 9201 BGAN Teminal Users Guide 2 2 31 SOLAR PANEL COMPATIBILITY The terminal is compatible with solar panels The easiest way to interface to a solar panel is through the supplied DC Power Adapter HNS P N 3004065 0001 The output of the DC power adapter is plugged into the terminal with the input cigarette lighter adapter connected to the output of the solar panel The terminal has been tested to work with the following solar panels m IDG T 60 3 panels form IDG Europe 60W max 3 3A at max power m SunCatcher F0001 2 panels from Powerline Electronics Accessones 1
82. nchPad Referto Setting up the ISDN Interface for details 3 Connectthe ISDN device to the ISDN connectoron the BGAN Temninal You are now ready to accessISDN Data Services Hughes 9201 BGAN Terminal User s Guide 2 2 57 wy boan inmarsat GERVICE FEATURES gt AUTomatiC Mone The Satellite Terminal includes fourautomatic options auto power on LED on off antenna pointing bypass and automatic context activation You can set all of these options with the BGAN LaunchPad The terminal also hasan Automatic Context Activation feature that can be used without the need forLaunchPad AUT ON MODE When the Satellite Terminal is mounted ona pole the power button may be inaccessible This can bea problem ff there isa power failure since the unit will tum off and will not tum backon when power isapplied You could use the unit with a battery to provide battery backup in case of power failure However at extreme temperaturesa battery could be damaged and should not be used To solve this problem you can activate the terminal s auto on feature With auto on enabled if a power adaptor is connected the terminal tumson asif the power button was pressed The terminal can sill oe powered off by pressing the power button with this feature enabled The terminal can be powered on by reconnecting the AC mainsorDC power adaptor or pressing the power button The default configuration of the terminal is for auto on to be enabled The auto on
83. nly connect an ISDN device that drawslessthan 70mA of current at 40V equivalent power 2 8W Make sure you connect only ISDN devicesto the ISDN port Remove both the AC mainsor DC power adapter and battery Wait 30 seconds Reconnect the AC mainsorDC power adapter orthe battery and tum on the terminal Asthe terminal powers up check the status of the LEDs see Satellite Terminal Boot Behavior Hughes 9201 BGAN Temninal User s Guide 2 2 Y O TECHNOLOGY OVERVIEW GPS The Global Positioning System G PS uses 24 orbital satellites to detemine the position of the Teminal anywhere on the globe OBTAINING A GPS AX In nomal operation a GPS receiver such asthat built in to the Teminal needsto be able to receive signals from at least four satellites so that it can then calculate a latitude a longitude and an altitude this position fix is refered to asa 3 dimensional or 3 D fix If only three GPS satellites can be seen by the GPS receiver then the last available altitude measurement is assumed and the GPSreceiver calculatesa position fix based on latitude and longitude only This simpler position fix is referred to asa 2 dimensional or 2 D fix and isquickerand easierto obtain than a 3 D fix but may be lessaccurate The GPS receiver may take between a few secondsand 20 minutesto obtain a GPSfix depending on how frequently the GPS receiver is being used The frequency of use determines the how quickly the GPS Terminal
84. o Connect the Terminal to the Computer be CONNECTING THE TERMINAL TO THE COMPUTER You can connect yourcomputerto the BGAN terminal with one or more of the following interfaces Hughes 9201 BGAN Temninal User s Guide 2 2 USB Ethemet Integrated Services Digital Network ISDN WLAN Vv There is no need to check the active interface All interfaces can be used simultaneously to accommodate multiple users During initial setup the terminal can only be configured using eithera USB oran Ethemet connection Once the terminal has been configured all four interfaces USB Ethemet WLAN and ISDN can be used for data transfer depending on the service required Yourcomputer must be configured to support your chosen connection method Referto the documentation supplied with yourcomputer for details CONNECTING BY USB To connect the BGAN terminal to the computer using the USB port 1 Connect the supplied USB cable to yourcomputer s USB seral port and insert the other end of the connector into the BGAN teminal s USB port 2 Atthe terminal side the cable through the rubber door sot in orderto secure and protect the connection lV When plugging in the USB cable forthe first time you will see Windows installing a new dniver forthe device When you install LaunchPad the USB driver for the terminal will also be installed When you plug in the USB cable into yourcomputer for the first time yourcomputer will de
85. of lines to retrieve trom BGAN terminal Print E Mail 2 Selecta log file from the Select BGAN terminal log file drop down list 3 Click on Clear The log file iscleared from your computer DISPLAYING LOG FILES You can display the event log file the network log file orthe BGAN log file from BGAN LaunchPad main menu To display any of these files do the following from BGAN LaunchPad main menu 1 Select File gt Eventor Network or BGAN Log Fille The Event Log dialog box is shown below Event Log select event log file EventLogFile cev Display Delete SAVE Print E Ntail Turn logging onfott Hughes 9201 BGAN Terminal User s Guide 2 2 89 The BGAN Terminal Logging dialog box is slightly different to the network or event log box and givesa choice to display all the lines in the log file check the Retneve all lines of log file check box Or display selected lines in the log file uncheck Retrieve all lines of log file check box and enterthe number of lines you want to retrieve in the Number of lines to retrieve from BGAN tenninal text box BGAN Terminal Log File Management Select BGAN terminal log tile Retrieve all lines of log file Number of lines to retrieve from EGAM terminal iL 2 Click on Display to see the contents of the file you selected 3 Clock the Tum logging on off box to
86. oftware back to the version pnorto the upgrade e PiCupgrade upgradesonly the PIC software not the main modem software The PIC software isnomally not part of the software release so it isnommally not upgraded at the same time asthe modem software If the upgrader includes PIC software then it will be automatically upgraded e Disable Auto PIC upgrade disablesthe upgrader from automatically upgrading the PIC software if it is included with the upgrader Tools gt e Get SW version readsthe software version loaded on your modem and the version that Is available to be upgraded e Set DNSaddresses read and change the DNS server addresses same function as8 above e Reset Modem tumsthe modem off and backon Help gt e About upgrades shows the version number of the upgrader Note You can also use the Diagnostic Report function underthe LaunchPad Help pull down window to validate that the download was successful Hughes 9201 BGAN Terminal Users Guide 2 2 97 ae TROUBLE SHOOTING pose Cause rose Soko Terminal will not tum on Power button not pressed for long Press the button for 2 seconds enough Discharged battery Connect the AC mains or DC power adapter Battery not fitted Connect the AC mains or DC power adapter Battery doesnot charge Battery isdefective battery LED Is Replace battery flashing red Battery temperature is outside charging Battery will only be charged at range temperatures between 0 C and 4
87. oing ISDN calls No interface connection between the terminal and computer Terminal is in Boot Mode WLAN WEP is enabled on teminal and the computers WLAN isnot programmed with the WEP key WLAN signal is not strong enough The MSN programmed into the ISDN device doesnot match the MSN programmed into the terminal The ISDN interface istumed off Note the interface tums off automatically when the terminal isoperating from battery power if no ISDN device is detected within 5 minutes from power on Terminal is still in antenna pointing mode Hughes 9201 BGAN Teminal User s Guide 2 2 Ensure there isa WLAN Ethemet or USB connection between the terminal and computer see Connecting the Terminal to the Computer Follow the instructions in Troubleshooting Bootmode Problems to recover the terminal from Boot Mode Disable WEP or use the same WEP keys for both the terminal and computer For details go to Connecting Terminal to PC and other devices via WLAN interface Locate the terminal and computerto reduce any obstructions between them and locate them closer together Ensure the appropnate MSN is programmed into the ISDN device see Voice Telephony Services and ISDN Data Ensure the appropnate MSN is programmed into the terminal see ISDN Equipment Enable the ISDN interface from the BGAN LaunchPad see ISDN Equipment Altematively tum the terminal off then tum iton and immediately connect the ISDN devi
88. on the map at your curent location orclick on nearest city and then select from the list Your location will be used to determine the recommended antenna angle and compass direction Until you successfully register with the BGAN system your GPS postion will not be shown on the map LaunchPad givesthe compass direction in both degreesand direction the compass shows direction as North South East and West with 10 degree divisions Welcome to BGAN Click on the map or choose your nearest city to display terminal pointing instructions Nearest city San Diego USA ies rs Help me setup BGAN Recommended Antenna angle 15 Compass direction ESE 103 Register with network now 2 Click on Help me setup BGAN 3 Step through the instructions to comectly position the terminal Instruction 7 of 3 Using the graduated scale position the antenna to an angle of 9 from vertical 4 Back REESE Cece oteneade 6 EEO Register with network now 4 When you are ready to register with the network click on Register with Network now Refer to Registenng with the Network Note You can also register with the network by pressing the Audio button on the terminal for 3 4 seconds Once the GPS light goes out the terminal is registered with the network and you can start to make ISDN calls without the use of LaunchPad 16 Hughes 9201 BGAN Terminal User s Guide 2 2 5 When you have successfully reg
89. onnection Routing Select APN BGAN INMARSAT COM Icon label IP Configuration Use Dynamic Network Assigned IP Address IP Data service O Use Static IP Address Standard Use Dynamic Network Assigned DNS Servers O Streaming Use Static DNS Server Streaming Parameters Primary DNS Server Secondary DNS Server Wise Header compression lt 2 Entera name forthe connection in the field next to Icon label Selecta Connection class Thiscan be either Standard or Steaming If you choose Streaming the Steaming Parameters section of the window activates 4 lf you choose Streaming you can do the following in the Streaming Parameters section of the window Select the Desired Symmetrical Rate from the drop down list Select the Minimum Symmetncal Rate from the drop down list Check the Use ernorcorection check box if you want to tum eror correction on 5 Edit the routing options for this connection Select an APN from the Select APN drop down list If it isnot activated only the default APN isavailable Hughes 9201 BGAN Terminal Users Guide 2 2 55 Inthe IP Configuration section set up your IP Address requirements Select either Use Dynamic Network Assigned IP Address or Use Static IP Address If you select Use Static IP Address enter the IP Address in the text box You can geta static IP address from your Service Provider Inthe IP Configuration section set up your DNS Server requ
90. operation the terminal will deactivate any active PDP contexts detach from the network and entera NO SIM operational mode If the USIM is reinserted while the terminal is still powered on it must be restarted to detect the new or replaced USM BUTTONS The Satellite Terminal has two buttons ee000008 F 5g Eats oS o 9 eeeoeedds Ko Audio Buzzer m The Power button is used fortuming the terminal on oroff A long press of the button will eithertum it on oroff m The Audio button is used for switching the audio toneson and off These tonesare useful during pointing mode see the section Using the Audio Buzzer Press the button to tum the toneson and off E Once you have the terminal conectly pointed to the satellite you can long press 3 4 seconds the Audio button to register with the network You can tell when you are registered with the network when the solid green GPSLED goes out 28 Hughes 9201 BGAN Terminal User s Guide 2 2 INDIC ATOR LIGHTS LEDs The LEDs indicate the status of the Satellite Terminal The figures below illustrate where the LEDs are located on the terminal and the functions of each POWER LED The Power LED indicates power status LED Status Off Terminal istumed off Green Terminal is powered on Flashing Red Fault detected Flashing Operating on battery power Green Power button has been pressed and terminal is powering down Hughes 9201 BGAN Terminal U
91. ou have the required access privileges you can reset all the configuration settings of the Terminal to the factory default Note that your current settings are lost dunng the reset Note This will delete all User Parametersthat have been previously setup WLAN DNS User name and password etc To reset the terminal to factory default Select the Terminal gt Reset to Factory Default option on LaunchPad main menu The Reset to Factory Default dialog box displays as shown below Reset to Factory Defaults To reset the terminal to factory defaults enter security code and click OK 3 Enterthe security code in the Secunty Code text box The secunty code is broadband lowercase 4 Click on OKto reset the terminal orclick on Cancel to exit without resetting RESTARTING THE TERMINAL You may want to restart the terminal if an eroroccurss To restart the tenninal 1 Select Temninal gt Restart Terminal from the LaunchPad main menu The Restart BGAN Terminal dialog box displays as shown below 72 Hughes 9201 BGAN Terminal User s Guide 2 2 Restart BGAN Terminal Are You sure You want to re start BGAN terminal 2 Clickon OKto restart the terminal orclick on Cancel to exit without restarting gt gt GETTING HELP Support forthe BGAN Satellite Terminal is provided via the following help options m Using Services Using Support Using Diagnostics Using LaunchPad Help and QuickStart wizard Viewing Proper
92. r PIN is enabled If the PIN isenabled the BGAN LaunchPad displaysa PIN window and requires you to entera valid SIM PIN If the SIM PIN isdisabled then the BGAN LaunchPad bypasses this display The PIN should have been supplied with the USIM SIM You are now ready to obtain a GPSfix gt OBMINING A GPSFXx Your Satellite Terminal containsan integrated GPS receiver that is used to provide location information to the BGAN system GPS location information is required to register with the BGAN sytem and the terminal automatically tiesto get a GPS every time it is powered on The GPS antenna is located in the main antenna Foroptimum GPS signal reception make sure the Terminal is placed in a honzontal position pointed towardsthe sky Since the GPS receiver needsto see at least 3 satellites it should have visibility of a large part of the sky without obstructions from buildings mountains ortrees So it might be necessary to take your Satellite Terminal out to a clearspace to obtain a new GPS location It may be possible to obtain a new GPS location in a lessfavorable circumstance but the time to get the fix may be longer Once the terminal getsa GPSfix it sttoresthe location and the terminal can be moved to a more convenient working area such asinside a building by a window facing the BGAN satellite G ENERAL INSTRUCTIONS 1 Take the Satellite Terminal outside and lay it down flat Venfy that the unit hasan open view of the sky to geta GP
93. rer arinintieia a 33 Etema l ANONN ceuen E 34 ISDN Compatible DEVICES ccccccccccccccceceeeeeeeeeeeeeeeeeseeseseeseeeseneness 35 BG AN LAUNCHPAD OVERVIEW 36 PRIN SE OC SS 1H eeeeerenererrerte rrr enone Once rer rire eer ne norte trees re 36 POISON G lIZa EO ensure bone inate aniceemeaaanee antares 37 POUNG cieri ras tenuate A cane mate eat 37 Via DISA Y sidacoccnnesbatuatesas peratanemanesancmundee AA 38 CEOs WSS IS ea a a iaa E 38 Software Downloa d Upgrade essssssssssseresereeeeeeereeererereeeeeeeerererererereeene 38 Connecting Teminalto PC and Other Devices Via WLAN Interface40 BON EQUDME ME mierina a a E 42 BGAN SERVICES 43 VOICE Telephony EINIGES manaren a 43 Supplementa y S WICES rasmana a 43 Mesadging SSIVIC SS nane E A 46 Short Message Service SMS via BGAN LaunchPad eese 46 Data SEVICE S ariun aa r tes 47 De faulk CONMECTUONS aa emai 47 Dedicated Streaming CONNECTIONS ccccccccccceeeeeeeeeeeeeeeeeeeeeeess 48 PING eran E nan enndeeneamenntaina 48 DON Dalai a senha 48 Opening Data ConnectionS s sssssssssrrrrrrrrrrerssssrrnrrrrrrrrrrereesssne 49 Opening and Closing a CONNECTION essessssssssrrrrrrrrrrerreesessssns 49 Opening a Dedicated StreaMing CONNECTION sesesssssrsrrrrrrrrrrrrrreeee 51 Closing a Data Connection sssssssssssssrsrrrrrrrrreerssssrsnrnnrnrrerrerersesne 51 Set up or Edit a VPN Connection sssssssssssrsrsrsrssrrsrsrsrnrsrsrsrnrssen 51 Openg a VPN ire wtetenica
94. rerene 19 CUS aN e a 19 Fixed Semi Fixed Installation nnssnnnnnrrrrrrrrrrrrrnrnrnrnrnrnrnrrrnrrrrrrrrrrrrree 19 LAUNC HPAD SOFIWARE INSTALLATION 21 Supported Operating SYSCEMS cccccccceeeeeeeeeeesessseeeseseeseeeeeeeeeeeeeeeenans 21 BGAN Launchpad Corporate Edition or Personal Edition 21 Installation CD and Installation Wiza rd ccceecccceecssesseeeeeeeeeseneneeeeeeeees 22 TERMINAL OVERVIEW 26 IV Hughes 9201 BGAN Terminal User s Guide 2 2 SIZE a iG WVEIG AU n ie nadine nee aminnseaaiIaUaat IMGs 26 Teal ATS AC OS arni S 26 Interface Overview and Defaullts cccccceceeeeeeeeeeeeesessenseeseess 26 Establishing Communications Between Computer And Satellite Terminal 27 Temnnal Feature S sao eiseiicaivraaassiataiie rein sau iganianssagianinainecae Aaaasuaiane 28 VIM SIMIC afenn a 28 BURTONS shite bo tustcnn dadedekaeabaseatnctecesces cadets uasunnus eteisetcasetanostiadancaneamee 28 INGIG ALON GONS LEDS nana bar tennnves 29 ho Gig 0s Roe ete ner rn tr onrener oa ner aetna ser ie ter a rnere nena ener einer ee 31 Solar Panel Compatibility sssesssesessssseeeeeeeseeseseeeeeeees 32 TEMMINAl ACC esonera a a a a 32 DG POW EF AGe CCL corsia a a a a tomatoes 32 Extend OG Battle iy eorne a E 32 AC Mains Power Ada Pte ly cccccccccccssssssssssssssseeeeeeeeeeeeseessssanasssseess 33 CADIC S sas tiith cat aasaderons eatnann avenues aaron O Neca nsan awe 33 Fed MOUNE Nit scatte
95. rform BGAN LaunchPad functions 6 ea i lt ul w Data Phone Texti j Usage Services Support Setup The launch baroptions include m Data connections connecting to the Intemet to browse Web sitesand send and receive emails and also using advanced applications such asvideo and FIP Text message options sending and receiving text messages Phone options Used asa phonebook only for ISDN Supplementary Services are activated with the ISDN handset via a senes of button commands See Supplementary Services Section Usage information Not curently supported Services information listing Service Provider support options Support information listing LaunchPad help and Service Provider contact details 18 Hughes 9201 BGAN Terminal User s Guide 2 2 REGISTRATION STATUS AND COVERAGE MAP This area displays the registration date and time location information and other registration information and showsthe expected coverage zone Note The map depicts BGAN s expectations of coverage but doesnot represent a guarantee of service The availability of service at the edge of coverage areas fluctuates depending on vanous conditions Welcome to BGAN Click on the map or choose your nearest city to display terminal pointing instructions Nearest city San Diego USA lls rh i Help me setup BGAN Recommended Antenna angle 15 Compass direction ESE 103 l Register with networ
96. ructions Nearest city San Diego USA _ Help me setup BGAN Recommended Antenna angle 15 Compass direction ESE 103 Register with network now In pointing mode To use Inmarsat services please setup the BGAN terminal gt gt PIN CODE ENTRY When the BGAN LaunchPad isstarted and connectsto the Satellite Terminal the terminal quenesthe current SIM card to see if the SIM PIN isenabled If the SIM PIN isenabled the BGAN LaunchPad displaysa SIM PIN window and asks fora valid SIM PIN before service isenabled Authenticate SIM PIN Enter Sik FIM If the SIM PIN is disabled then the BGAN LaunchPad will bypass this display 36 Hughes 9201 BGAN Teminal Users Guide 2 2 PERSONALIZATION Afterthe PIN check if Personalization isenabled and any checks fail the BGAN LaunchPad disolays the Secunty window and asks you to entera valid de personalization code If all Personalization checks pass the terminal will bypass the Secunty window If personalization is enabled the de personalization code should have been supplied with the USIM SIM gt PoINTING Afterthe PIN and Personalization checks the pointing screen is displayed Once you have completed pointing click the Register with Network Now button to exit pointing and connect to the network See the section on Pointing the Terminal Using the BGAN Launc hPad Pointing Wizard for details on how to use the Pointing Screen Hughes 9201 BGAN Ter
97. ry service Key presses 0601 Hughes 9201 BGAN Terminal User s Guide 2 2 45 gt MESSAGING SERVICES SHORT MESSAGE SERVICE SMS viA BGAN LAUNCHPAD The BGAN Satellite Terminal supports Short Message Service SMS capabilities The Short Message Service handles point to point messages and SMS messagesto can be sent from the terminal and received by the terminal The text messages can contain up to 160 ASCII characters The amount of data actually transmitted with an SMS message is dependent on the message size SMS Messages can be read edited created and sent via the SMS Application in the BGAN LaunchPad You cannot access SMS from an ISDN Handset orany other ISDN equipment The configuration screen for Text Messagescan be accessed from the Settings Pull Down menu of the Textscreen To be able to send text messages you need to have the SMSservice center configured with the following number 870772001799 Configure Text General Service Centres Current service centre Inmarsat 870772001799 4 Manage service centre address Default Message Options Use detauk mode Class Wise same centre for reply Request status report Send unicode message Add signature Return to Defaults Apply 46 Hughes 9201 BGAN Teminal Users Guide 2 2 gt Data SERVICES LaunchPad providesa vanety of connection optionsto help ensure that all yourdata requirements are met LaunchPad isconfigured with
98. s functions and features without restnction BGAN LaunchPad Corporate Edition is for corporate users m A user profile isrequired with the corporate edition A user profile is created with a separate application called BGAN LaunchPad Corporate Profile Maker m The user profile defines user restrictions so some features may not be available to you depending on the configuration that has been set up by your Corporate ITManageror service provider m You are asked to entera usemame and password when logging in to BGAN LaunchPad Hughes 9201 BGAN Terminal Users Guide 2 2 21 gt INSTALLATION CD AND INSTALLATION WIZARD Insert the installation CD into your computers CD ROM drive to start software installation If the Installation Wizard the program which guides you through the installation process doesnot automatically begin use Windows ExplorerorMac OSX Finder to find setup exe on the installation CD double click on this to start the Installation Wizard The following steps show the installation process 1 The Installer prepare to install the LaunchPad software and asks you to select the language 22 and accept the licensing agreement InstallAnywhere lnstall amp nywhere i preparing to install Extracting Created with Installanywhere 1998 2002 ero G Software Inc wew Aeri com Broadband for a mobile planet BGAN LaunchPad iy bgan inmarsat English w 2 BGAN LaunchPad 3 2 0 S
99. sabled In addition it isrecommended that the battery be removed to prevent it being damaged at extreme temperatures 20 Hughes 9201 BGAN Terminal User s Guide 2 2 XY inea LAUNCHPAD SOFIWARE INSTALLATION gt SUPPORTED OPERATING SYSTEMS The Satellite Terminal supports the following Laptop PC operating systems m Microsoft Windows XP and 2000 m Linux Red Hat 9 KDE 3 1 10 Kemel Version 2 4 20 8 Note that the terminal s USB interface is not supported with this operating system m Mac 10 x PC amp Intel based MACs You must disconnect any existing LAN connectionson your PC before proceeding with installation This avoids any conflict with the network configuration that you are setting up forthe Satellite Terminal You must venfy that the proxy server settings in your browser are disabled For Microsoft Intemet Explorer select Tools Intemet Options Connections LAN Settings and uncheck the box labeled Use a proxy server for your LAN For Netscape go to Advanced Preferences and select Direct connection to the Intemet When complete please close yourbrowser DO NOTFORGET TO REC HEC K THIS BOX ON RETURN TO YOUR OTHER INTERNET CONNECTION BGAN LAUNCHPAD C ORPORATE EDITION OR PERSONAL EDMION You Can install either the Personal Edition or the Corporate Edition BGAN LaunchPad Personal Edition is designed for personal use m All BGAN LaunchPad featuresare available m You can personalize all of BEAN LaunchPad
100. ser s Guide 2 2 29 BATTERY LED The Battery LED indicates the battery status The function differently depending on whether the terminal is powered from an AC mainsorDC power adapteror battery LED Off Green Fla shing Green Flashing Red LED Off Green Fla shing Green Flashing Red fast Flashing Red slow POINTING LEDS DC Power Status No battery Battery fully charged Battery charging Battery Fault not charging Battery Power Status Unit is off Terminal on in pointing mode Terminal on pointing completed Terminal on battery low Power LED is green Terminal on battery fault detected Power LED is also flashing red e eeaoo0009 These six two color LEDs are used during power up Antenna Pointing and ACA automatic Context activation See ACA Section When the terminal is powered on the power LED tums green Asthe Satellite Terminal progresses through the poweron self tests each of the 6 pointing LEDstum green orred green in tum and then tum off if the terminal successfully completed power on self test See the Power On Self Test section for full details 30 Hughes 9201 BGAN Terminal User s Guide 2 2 These LEDs also indicate the signal quality dunng antenna pointing see the Antenna Pointing section in the First Time Setup chapter for full details WIRELESS LAN LED eeeee0ees K c This LED is green if Wireless LAN ison and Wireless Encryptio
101. ss automatically Use the following IP address IP address 192 168 128 101 Subnet mask 255 255 255 0 Default gateway 192 168 128 100 Use the following DNS server addresses Preferred DNS server Altemate DNS server To venfy the connection to the terminal open a DOScommand window and at the DOS prompt try pinging the UT by typing ping 192 168 128 100 If you get 4 replies back you know you have connectivity to the UT Once you have connectivity to the UT then you can use the Hughes Upgrader to load the latest software into the UT You can download the latest Upgraderand software from the Hughes website by using the following link http ogan hughes com Hughes 9201 BGAN Terminal User s Guide 2 2 95 Instructions to use the BGAN software upgrader for the Hughes 9201 fa Run the AP file which will unpack the BGAN upgraderinto the c BGAN Upgrader a b c d folderon yourcomputer Note that a b c d isthe version of software that the upgrader will load onto your Hughes 9201 satellite terminal Connect the Ethemet port of the BEAN modem to be upgraded to the LAN port of the PC using a standard Ethemet cable Insert a SIM card into the BGAN modem Connectan AC DC converter supplied in the BGAN install kit to the BEAN modem if it doesnot poweron automatically pressthe power button to tum it on Run BGANUpgradenrexe file in the above folder On the BGAN Upgr
102. stion in the sequence Note If you want to move an icon more then one place to the nght or left you must select the icon each time before using the anow keys 3 If required repeat step 2 forany other icon you want to move DELETING A DATA CONNECTION To delete a connecton 1 In Profile Manager click on the Connections tab 2 Selectan icon from the Existing icons screen 3 Click on Delete You are prompted to confirm the deletion 4 Clickon Yesto confim the deletion or click on No to exit without deletion HIDING AN ICON The available data connections display in the BGAN LaunchPad Data connections window You can hide an icon if required using Profile Manager To hide an icon 1 In Profile Manager click on the Connections tab 2 Selectan icon you want to hide and select the Hide icon radio button The selected icon is grayed out and doesnot display when you open the BGAN LaunchPad Data connections window Note To restore the icon repeat step 2 and deselect the Hide icon radio button 3 If required repeat step 2 forany other icon you want to hide Hughes 9201 BGAN Terminal User s Guide 2 2 83 gt gt Sec urny ABOUT SECURITY AND CONTROL Using BGAN LaunchPad you can change the SIM PIN and enable a PIN to give a high level of management control over sec untty The Secunty and Control options are as follows E Changing the SIM PIN m Enabling a PIN CHANGING THE SIM PIN AND FACILITY PASSWORD Using BGA
103. t noticeably 106 Hughes 9201 BGAN Terminal User s Guide 2 2 affect the data transmission rates However in multimedia applications such asvoice and video the headercan significantly affect performance Inmarsat recommendsthat you switch on headercompression for multimedia applications such asvideo IP Address An Intemet Protocol address or IP address isa number that identifies the computer that issending orreceiving information transmitted overthe Intemet An IP addressismade up of four groups of numbers between 0 and 255 separated by penods Forexample 207 115 79 4 isan IP address In the BGAN system IP addressescan be dynamic or static Dynamic IP Address A dynamic IP addressisa temporary address that is assigned by your Intemet Service Provider ISP when you connect to the Intemet If you do not need a pemanent IP address Inmarsat recommends that you obtain a dynamic IP address Nomally individual users of the Intemet use a dynamic IP address Static IP Address A static IP address is assigned permanently and is used every time you connect to the Intemet Nomally companies and other organizations that have their own networks use static IP addresses SIM Card Your Service Provider supplies you with a Subscnber Identification Module SIM Card ora Universal Mobile Telecommunications System Subscnber SIM USIM Card A SIM or USIM Card isa card commonly used ina GSM phone The card holdsa microchip that stores information and
104. t to disassemble your Satellite Terminal The unit does not contain consumer serviceable components Only qualified service personnel may install or repair equipment BATIERIES AND ACCESSORIES Use approved battenes HNS P N 3003702 0001 and accessones only Use of non approved accessones may result in loss of performance damage to the Satellite Terminal fire electric shock or injury AC mains power adapter HNS P N 3003727 0001 is for indoor use only It has an indoor operating temperature range of 02C to 40 C and providesan output voltage of 20 VDC The storage capacity of the battery decreases when operated The terminal will only charge the battery when the temperature is within the range of Oto 45 C CONNECTING DEVICES Neverconnect incompatible devicesto the Satellite Terminal When connecting the Satellite Terminal to any other device read the device s User Manual fordetailed safety instructions Hughes 9201 BGAN Temninal User s Guide 2 2 PACEMAKERS The vanous brandsand models of cardiac pacemakers available exhibit a wide range of immunity levels to radio signals Therefore people who weara Cardiac pacemaker and who want to use a Satellite Terminal should seek the advice of theircardiologist If asa pacemaker user you are still concemed about interaction with the Satellite Terminal we suggest you follow these guidelines m Maintain a distance of 30cm between the Teminal and yourpacemaker m Maintain a distance
105. tect that new USB Hardware hasbeen connected You should then follow the computer s instruction to install the Hughes USB LAN LINK driver software for computers using the Windows operating system the installation iscamed out using a Found New Hardware Wizard Your computer will then use this driver to connect to the terminal 10 Hughes 9201 BGAN Terminal User s Guide 2 2 CONNECTING BY ETHERNET To connect the BGAN terminal to the computer using Ethemet 1 Connect the supplied Ethemet cable to yourcomputers Ethemet port and insert the other end of the connector into the BGAN teminal s Ethemet port 2 Atthe terminal side the cable through the rubber door sot in orderto secure and protect the connection Hughes 9201 BGAN Terminal Users Guide 2 2 11 CONNECTING BY ISDN 1 Connect the ISDN cable use the provided Ethemet cable it isa dual use cable for both Ethemet and ISDN to yourcomputersorphone sISDN port and insert the other end of the connector into the Terminal s ISDN port 2 Atthe Terminal slide the cable through the rubber door slot in orderto secure and protect the connection CONNECTING BY WLAN If you have not previously used the terminal s WLAN interface it hasto be enabled from LaunchPad with yourcomputer connected to the terminal using either the USB or Ethemet interface You can also enable the Wireless Encryption Protocol foradded secunty When the terminal s WLAN interface is enabled the WLA
106. tellite Terminal TE Terminal Equipment your computer UT User Terminal satellite terminal Hughes 9201 BGAN Terminal User s Guide 2 2 P Asour This USER GUIDE This user guide contains the most up to date information available on this product on the date it wasgenerated and isincluded as part of the LaunchPad software underthe Help tab gt COVERAGE AREA Welcome to BGAN Click on the map or choose your nearest city to display terminal pointing instructions Nearest city San Diego USA Help me setup BGAN Recommended Antenna angle iS Compass direction ESE fi037 Register with network now The map showsthe globalcoverage provided by the BGAN satellites You are able to access one of the BGAN satellites by pointing the terminal to that satellite In addition to the satellites the BGAN system includes infrastructure equipment on the ground that connectsto telephone networks and the intemet By accessing the satellites yourterminal can then connect to telephone and data networks 2 Hughes 9201 BGAN Terminal User s Guide 2 2 gt gt PACKAGE CONTENTS When you unpack the Satellite Terminal package you will find the following E BGAN 9201 Broadband Satellite Terminal and WLAN Access Point m Rechargeable lithium ion battery pack m AC mainspoweradapterand cable 100 240 VAC Travel adaptor USB cable Ethemet cable ISDN cable Installation CD The following are accessones not included in th
107. teninetamnan 53 Hughes 9201 BGAN Teminal User s Guide 2 2 CIOSINO a VPN ereen Gatiaseenmninaeannenee 53 Adding or Editing a Dedicated CONNECTION s essesssssssssrrrrrrrrrerreeee 54 Setting Upam C ON ena ain wines 54 Configuring CONNECTION Quality sssesessesesssssrsnrrrrrrrrrrreeesssne 55 Managing ISDN ConnectionS ssssrseererereeessssrsrrrrrrrrrrrreeesessrsrnrnne 57 Opening an ISDN Data Connection essesesssssrsrrrrrrrrrrrreeeessse 57 SERVICE FEATURES _ O OZ OZO O OOOO Y g Automate Mode er wctneawantanunnaenlden censentacavantcarmamaaalee ances 58 AWO OPN WiC GC ye incudvscirratinanstnnacurenia State seananinee es ieeinats 58 LED OMOT MIO GS aien a A 58 Antenna POINTING BYypa SSpin enee 58 Automatic Context Activation sessessssssssrrrrrrrrrrrrereessssrnnrnrrrrreene 58 Automatic Context Activation without LaunchPad 58 Configurable Background CONntext ceeeeeeeeeeeseeeeeeeeeeeeees 59 Automatic Context for specific Quality of Services QOS 59 Front Panel LED INGIC ATOMS ccccccccccceeeeeeeeeeeeeeeeeeeeeeseeseeeeeeeeeness 59 LaunchPad Automatic Connection Description 06 60 Previous UT Automatic Connection Description 0006 60 USIM APN Mode vs Manual APN Mod ccccccccesceteeeeeeeeeeeeees 61 Configuring the New ACA Fe atule ccccccscsssssssssssseeeseeeeeeeeeeanens 61 DNS SENET ats acc
108. terminal such asthe BGAN Teminal and a data network PDP Contexts are essential to the General Packet Radio Service GPRS system which is used by GSM and UMTS based 3G networks wondwide for transmitting data In orderfora userto be able to transferdata acrossa network a PDP Context must be activated in the Terminal and associated Core Network The procedure for this is as follows 1 After registration with the network the useractivatesa PDP Context using an application on the computer or Terminal and requests sufficient radio resources that is powerand bandwidth to support the context activation procedure 2 Once the resourcesare allocated the Terminal sendsthe Activate PDP Context request to the Core Network This request includes key information about the mobile users PDP address forexample an IP address PDP type that is static or dynamic address the QoS requested for this context the APN of the extemal network to which connectivity is requested the user s identity IMSI and any necessary IP configuration parameters for example secunty settings 3 On receiving the Activate PDP Context message the Core Network checks the user s subscription record to establish whether the request is valid If the request is valid a virtual connection is established between the Terminal and the Core Network and data transfer can then take place between the Terminal and the extemal data network within the scope of the current PDP Context
109. terrogation CFNRc Call Forwarding on Mobile Subscnber Not Reachable 262 DNS F Registration CFNRc Call Forwarding on Mobile Subscnber Not Reachable tt 62 Erasure CFNRc Call Forwarding on Mobile Subscnber Not Reachable Oa Activation CFNRc Call Forwarding on Mobile Subscnber Not Reachable POZTEN Deactivation CFNRc Call Forwarding on Mobile Subscnber Not Reachable Pip Oe oad Eeo 44 Hughes 9201 BGAN Teminal Users Guide 2 2 Supplementary Description ae BAC Ba mng of All Incoming Calls Interrogation BO IC Ba ming of Outgoing Intemational Calls Registration BOIC Ba mng of Outgoing Intemational Calls Activation BOIC Ba ming of Outgoing Intemational Calls Deactivation BO IC Ba ming of Outgoing Intemational Calls Interrogation Example If you want to forward all incoming callsto a number 0015554529550 in this example you must activate the Call Forwarding Unconditional supplementary service Format 21 DN Key presses 21 0015554529550 If you want to cancel Call Forwarding you must deactivate this supplementary service Key presses 21 If you want to forward incoming callsto a number 0015554529550 in this example if they are not answered within 20 seconds you must activate the Call Forwarding on No Reply supplementary service Format 61 DN T Key presses 61 0015554529550 20 If you want to cancel Call Forwarding on No Reply you must deactivate this supplementa
110. ties gt gt BG AN PRORLE MANAGER ABOUT PROFLE MANAGER Note The Profile Manager is only available to users of the Corporate Edition of LaunchPad The Profile Managerenablesthe BGAN LaunchPad Administratorto create and edit user profiles and so customize BGAN LaunchPad to your organization s requirements Using the Profile Manager you can quickly and easily configure connections apply user restnctions and set up the customer support details available from within BGAN LaunchPad This enables you to manage the functionality of BEAN LaunchPad and gives you more control overhow BGAN LaunchPad is used Note the following about the Profile Manager m You can configure and create user profiles for use eitheron a standalone PC oracrossa network of users You can create an unlimited number of user profiles All user profiles are held in the Profile Managerlmage Library stored on a network shared drive of the computer Profile Manager is installed automatically when you install the Corporate Edition of BG AN LaunchPad Refer to Installing Corporate Edition for details Hughes 9201 BGAN Terminal Users Guide 2 2 13 CREATING AND EDMING A PROFLE CONFIGURING A PROFILE When you open the Profile Manager the General tab isactive and the default profile is disolayed asshown below KA User Profile Maker Siz fx File Help User Profile User profiles can be created and edited using this tool To create an entirely new profile
111. ting temperature range of O amp C to 40 C and providesan output voltage of 20 VDC To power the terminal using the AC mains power adapter 1 Remove the poweradapter from the terminal box 2 Insert the power adapter output connectorto the DC Power Input Jack on the back of the terminal asshown below 3 Plug the AC Power Cable into a suitable AC mains power outlet and charge the battery for three hours If the AC Powercable doesnot fit into your power outlet use the travel adapter You can operate the Satellite Terminal while the battery is charging You are now ready to install the BGAN LaunchPad Software Hughes 9201 BGAN Terminal User s Guide 2 2 7 gt INSTALUNG BGAN LAUNCH PAD Asa first step Inmarsat recommends that you install BGAN LaunchPad on your computer which also installs the terminal s USB driver You can use BGAN LaunchPad to open and manage data connections manage and monitor teminal operations and monitor the status of the connections between yourteminal and your computer To install BGAN LaunchPad on your computer 1 Insert the Inmarsat BGAN LaunchPad Installation CD into your computers CD ROM dnve 2 Follow the on screen instructions If you need more details go to the section LaunchPad Software Installation When you start the BEAN LaunchPad application on yourcomputer TE and connect to the Terminal the Terminal will query the current USIM SIM card to see if the Personal Identification Numbe
112. tion Edit configuration Add new VPN Hide icon Hughes 9201 BGAN Teminal Users Guide 2 2 15 2 Either To add anew connection click on Add new connecton Or To edit an existing connection select the icon that you want to edit and click on Edit configuration Or To adda VPN click on Add new VPN The Connection icon setup screen displays asshown below Connection icon setup Application association C Launch application on selection N Cancel The Connection icon setup window hasthree components as follows Icon Connection Quality Routing CONFIGURING AN ICON To configure an icon 1 Select an icon The icon displays in the box next to the icon label text box 2 Type ina name forthe connection in the icon label text box The name and icon that you select here will display when you open the Data tab in BEAN LaunchPad 3 Check Launch Application on selection check boxto launch a particularapplication when you Click on thisicon in BGAN LaunchPad Forexample you may want to launch Intemet Explorer when you select this icon 4 Use the Browse button to search forthe file name of the application you want to launch with this icon or if you know the file name enter it in the Path text box When you open this connection in BGAN LaunchPad the application automatically opens You must close the application before you can close this connection 76 Hughes 9201 BGAN Teminal Users
113. tncal rate Minimum Symmetrical Rate From the drop down list choose the minimum data rate that you are prepared to accept for your Steaming connection Thiscan be 32 Kbps 64 Kbps 128 Kbps or 256 Kbps This rate must be lowerthan the Desired Symmetrical Rate If the connection cannot meet this requirement an eror message displays Traffic How Template A Traffic Flow Template also called an Application Template isa senes of data filters such as QoS Quality of Service PDP Context and secunty settings that allow the Core Network to classify packets received from an extemal network into the corect PDP Context When incoming data amivesatan access point in the core network a packet classifier will make a PDP Context selection based on the Traffic Flow Template and map the incoming data packets into the PDP Context with the corect QoS attributes The use ofa Traffic Flow Template allows multiple PDP Contexts to be associated with the same PDP address USIM Card Your Service Provider supplies you with a Subscnber Identification Module SIM Card ora Universal Mobile Telecommunications System Subscnber SIM USIM Card Hughes 9201 BGAN Terminal Users Guide 2 2 107 A SIM or USIM Card isa card commonly used ina GSM phone The card holdsa microchip that stores information and encrypts voice and data transmissions making it extremely difficult to listen in on calls The USIM Card also stores data that identifies the callerto the Service Provi
114. tting Up an Icon this application automatically launches when you open the VPN connection CLOSING A VPN A VPN differs from other data connections in that the LaunchPad closesthe interface with the Terminal whilst the VPN connection isopen and the VPN application is running For this reason you must close yourVPN application and reconnect to the Terminal when you want to retum to nomal LaunchPad functionality To close a VPN 1 Close the VPN application on your computer 2 Inthe LaunchPad status bar click on Search for BGAN Temninal The LaunchPad closesthe VPN connection re connectsto the Terminal and opensa standard data connection The process isthe same asif the Terminal was Registering with the Network for the first time You can now use all LaunchPad features Hughes 9201 BGAN Terminal User s Guide 2 2 53 PI ADDING OR EDMNG A DEDICATED CONNECTION SETIING UP AN ICON To configure an icon and icon name and launch an application with the icon 1 Click on the Data icon in the launch barto display the Data Connections tab 2 Click on Advanced to display the Connection Configuration window 3 Click on Add New Connecton if you want to set up a new connection then select Create new Dedicated Steaming IP Data connection and click OK orselect a connection icon and click on Editif you want to edit an existing connection The Dedicated Connection window displays Dedicated connection Icon Select icon to represent th
115. tum logging on or off 4 ClickOKto save the change EMAILING LOG FILES You can email the event network or BGAN log files from BGAN LaunchPad main menu 1 Select Ale gt Eventor Network or BGAN Terminal Log File A dialog box displays as shown below Event Log Select event log file EventLogFile cev Turn logging onfott 90 Hughes 9201 BGAN Terminal User s Guide 2 2 2 Select the file to email from the drop down list 3 Clickon EMail to open a new message in your Email application addressed to your support contact and with the log file attached You can type ina message if required 4 Select the file to email from the drop down list 5 Click on EMail to open a new message in your Email application addressed to your support contact and with the log file attached You can type ina message if required PRINTING LOG FILES You can pnnt an event network or BGAN log file from BGAN LaunchPad main menu 1 Select File gt Event or Network or BGAN Terminal Log File A dialog box displays as shown below Event Log Select event log file EventLogFile csv Display Delete Save Pritt E Mail Turn logging onoff 2 Selecta log file from the drop down list 3 Clickon Printto open your operating system s print dialog box and print the log file Hughes 9201 BGAN Terminal Users Guide 2 2 91 SAVING LOG LES TO Disk You can save an event a network or BGAN log file to a
116. ture will make use of the front panel LED sto give visual feedback to the user what the context status is foreach QoS The position of the LED indicates the type of service as shown in the figure below 256k 128k 64k 32k Static a ie O lt q T Blinking G reen LED The UT is currently trying to establish a PDP context with the desired QoS Solid Green LED The UT currently has at least one PDP context using this QoS Blinking Red LED The UT failed to establish a PDP context using the desired QoS but it is retrying Solid Red LED The UTfailed to establish a PDP context using the desired QoS Ifa second TE attemptsto establish a connection fora context with the same QoSasan already established context there willbe no change to the front panel LED i e it will remain solid green Hughes 9201 BGAN Terminal User s Guide 2 2 59 LAUNCHPAD AUTOMATIC CONNECTION DESCRIPTION The Inmarsat LaunchPad application includesa feature called Automatic Connection Automatic Connection is controlled by LaunchPad and is used to automatically establish a PDP Context from LaunchPad forthe specific TE it is running on The Automatic Connection feature Is controlled by LaunchPad and runs independently from the configuration of the UT Le I FE a Oi BGAN LaunchPad 3 2 4 File any oe Services PEDALE Pep lt DA Services Support Connection control Q BGAN LaunchPad automatic connection Connect Standard CO O e
117. u attempt to use the Broadband Global Area Network BGAN Satellite Terminal In particular read this safety section carefully Keep this safety information where you can refer to it if necessary gt WARNING SYMBOLS USED IN THIS MANUAL WARNING Potential radio Frequency RF hazard Where you see this alert symbol and WARNING heading stnctly follow the waming instructions to avoid injury to eyes or other personal injury A WARNING Where you see this alert symbol and WARNING heading strictly follow the waming instructions to avoid personal injury A DANGER Electric shock hazard Where you see this alert symbol and DANGER heading strictly follow the wa ming instructions to avoid electnc shock injury or death gt WARNINGS FOR SATELLITE TERMINAL A DO NOTSIAND IN FRONTOF THE ANTENNA This device emits radio frequency energy To avoid injury do not place head or other body parts in front of the satellite antenna when system is operational Maintain a distance of two metersor more from the front of the Satellite Terminal antenna A PROPERLY GROUND THE EXTERNAL ANTENNA Failure to properly ground the optional extemal antenna may result in severe personal injury ordeath Do not attempt to ground the optional extemal antenna unless you have the skillsto do so in accordance with local electncal codes A DO NOTOPERATE DURING ELECTRICAL STORMS Operation of the Satellite Terminal dunng electncal storms may result in severe
118. work Note You can register with the network by pressing the Audio button on the terminal for 3 4 seconds Once the GPS light goes out the terminal is registered with the network and you can start to make ISDN calls without the use of LaunchPad 4 orGo to the next section Registenng with the Network for registering with LaunchPad 5 When you register with the network the buzzertums off automatically Note If the audio button is pressed when the unit isnot in pointing mode it will have no effect The audio buzzer will always default to off when the unit powers on When the unit is In pointing mode pressing the Audio button located in the front of the terminal tums the buzzer on Pressing it again tumsthe buzzer off Long pressing 3 4 seconds the Audio button starts registration with the network Once you exit pointing the buzzer will tum off If the Audio button is pressed when the unit is not in pointing mode it will have no effect REGISTERING WITH THE NETWORK USING LAUNCHPAD When you have successfully pointed the antenna you then need to exit antenna pointing and register with the network If you have an ISDN handset connected to the terminal you can exit pointing and register by pressing the 1 keys Otherwise click on the icon Register with network now on the BGAN LaunchPad pointing window BGAN LaunchPad contains the following LAUNCH BAR Click on any icon to display the associated tab where you can pe

Hughes 9201 BGAN Terminal User's Guide 2.2

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