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1. Enterprise Huawei com This Huawei support website provides an efficient and real time communication platform where you can obtain technical documents submit technical questions service requests and troubleshooting questions and provide your feedback about improvements to Huawei products To seek technical help over the Internet please visit http enterprise huawei com Provide the following information to help Huawei engineers answer your questions Serial number of your TE30 To view the serial number choose Advanced Settings gt Diagnostics gt System Information gt Version Software version To view the version choose Advanced Settings gt Diagnostics gt System Information Version Network information To view the information choose Advanced Settings gt Diagnostics gt Status gt Line Status Diagnostic and troubleshooting measures that have been taken Technical support hotline 4008229999 In case of emergency you can call the technical support hotline Before you make the call power on the TE30 so that you can access the relevant pages during the call and get the following information available Problem description and associated information Serial number of your TE30 To view the serial number choose Advanced Settings gt Diagnostics gt System Information gt Version Issue 01 2013 03 27 Huawei Proprietary and Confidential 102 Copyright Huawei Technologies Co Ltd H
2. Table 6 2 Advanced conference parameters Audio protocol Specifies the audio protocol the The default value is Auto TE30 uses to encode audio Audio and Specifies the audio and video All protocols are selected by video protocols protocol capability of your TE30 default Using the audio or video protocol that you select your TE30 negotiates the audio or video capability with a remote endpoint to set up a call If you do not select a audio or video protocol under Audio and Video Protocols you cannot select that protocol for Video protocol H 239 video protocol or Audio protocol Video protocol Specifies the video protocol the The default value is Auto TE30 uses to encode video During a non multi stream conference the video protocol is the video protocol the TE30 uses Issue 01 2013 03 27 Huawei Proprietary and Confidential 42 Copyright Huawei Technologies Co Ltd HUAWEI TE30 Videoconferencing Endpoint User Guide 6 Conference at your site If you select Auto Video resolution is available If you do not select Auto you must also set Video resolution and Video frame rate Video resolution Specifies the video format The available options vary depending on your settings of Video protocol When Video protocol is set to Auto set this parameter to either of the following e Smooth Your TE30 uses a high frame rate to ensure smooth video Sharp Your TE30 uses a high vide
3. HUAWEI TE30 Videoconferencing Endpoint V100R001 User Guide Issue 01 Date 2013 03 27 Wiz HUAWEI TECHNOLOGIES CO LTD HUAWEI Copyright Huawei Technologies Co Ltd 2013 All rights reserved No part of this document may be reproduced or transmitted in any form or by any means without prior written consent of Huawei Technologies Co Ltd Trademarks and Permissions CA nawe and other Huawei trademarks are trademarks of Huawei Technologies Co Ltd All other trademarks and trade names mentioned in this document are the property of their respective holders Notice The purchased products services and features are stipulated by the contract made between Huawei and the customer All or part of the products services and features described in this document may not be within the purchase scope or the usage scope Unless otherwise specified in the contract all statements information and recommendations in this document are provided AS IS without warranties guarantees or representations of any kind either express or implied The information in this document is subject to change without notice Every effort has been made in the preparation of this document to ensure accuracy of the contents but all statements information and recommendations in this document do not constitute a warranty of any kind express or implied Huawei Technologies Co Ltd Address Huawei Industrial Base Bantian Longgang Shenzhen 5
4. Presentation plug and share Conference line type Conference bandwidth 6 Conference Ifyou select Auto you must also set Presentation resolution If you select Auto you must also set H 239 video resolution Specifies the presentation format The default value is Auto The available options vary depending on your settings of H 239 video protocol Specifies the presentation video resolution Smooth Your TE30 uses a high frame rate to ensure smooth video Sharp Your TE30 uses a high video resolution to ensure clear video The default value is Sharp Specifies the mode for setting the The default value is Auto presentation video bandwidth Auto Your TE30 automatically sets the presentation video bandwidth based on the bandwidth available Manual You must manually set H 239 video bandwidth Specifies the percentage of the The default value is 50 Call bandwidth presentations can occupy Specifies whether your site The default value is Disable automatically shares presentations with remote sites once presentation input is detected Specifies the type of line used The default value is Auto during a conference If you select Auto and your TE30 has registered with a network gatekeeper GK your TE30 preferentially uses H 323 to initiate a conference Specifies the transmission The default value is Normal bandwidth for a conference If your TE30 accesses an E1 n
5. 10 second countdown If you select No the TE30 will not power off If you select Yes or does not select any option within 10 seconds the TE30 powers off automatically Issue 01 2013 03 27 Huawei Proprietary and Confidential Copyright Huawei Technologies Co Ltd 114 HUAWEI TE30 Videoconferencing Endpoint User Guide 13 Maintenance 13 6 Setting the Number Key Functions You can configure the number keys on the remote control for two stage dialing or camera preset control When your TE30 is not in a conference and the display is in full screen mode the number keys on the remote control do not support two stage dialing and can only be used to control camera presets Procedure Step 1 Choose Advanced Settings gt Settings gt General gt Select number key function and set the number key function Second Dial Follow the instructions to press number keys to perform two stage dialing Control camera preset Press a number key to move the camera to the preset bound to that key LO note To toggle between these two options press E on the remote control Step 2 Select Save End 13 7 Using Diagnostics Methods On the TE30 you can perform the following diagnostic tests sound and color bar tests network tests loopback tests and remote control tests Choose Advanced Settings gt Diagnostics Use the diagnostics methods provided on the displayed Diagnostics screen Figure 13 4 shows the TE30 diagnos
6. Anonymous sites are the sites whose numbers are sites Anonymous SIP sites not defined To allow five anonymous sites to join the conference set the corresponding parameter to 5 Not to allow anonymous sites to join the conference set the corresponding parameter to 0 NOTE If Conference line type is set to SIP under conference settings set Anonymous SIP sites Conference control password and SRTP conference Issue 01 2013 03 27 Huawei Proprietary and Confidential 48 Copyright Huawei Technologies Co Ltd HUAWEI TE30 Videoconferencing Endpoint User Guide 6 Conference Conference control Specifies the password to the The endpoint alias can contain password conference This password can up to 32 digits be used in the following two Ways The site that wants to chair the conference to obtain the chair control rights Anonymous sites to join the conference if the conference is an authentication one H 235 conference Specifies whether to use H 235 The default value is Insecure to encrypt media streams conference Insecure conference No data transmitted during the conference is encrypted Secure media conference Media streams are encrypted SRTP conference Specifies whether to use SRTP The default value is Insecure to encrypt media streams conference Insecure conference No data transmitted during the conference is encrypted Secure media conference Media streams are encrypt
7. display the remote video The local video is in The mode of the video output Ensure that the mode of the black and white or port is set incorrectly video output port and the cable blinks in black and in use match each other white Check that the cable is connected correctly Replace the cable if necessary While the TE30 is Faults exist on the local video Send the TE30 to the local in a conference the module Performa local video distributor for maintenance remote video is not loopback test If the video clear For example quality is poor faults exist on there is artifacts the local video module frozen image or The remote camera is set to Set the remote camera to focus focus on a near or far scene automatically When the remote camera is not set to focus automatically and the scene captured by a remote camera is changed the captured video is of poor quality discontinuity in the video output When the conference rate is If the conference rate is lower than lower than 256 kbit s the 256 kbit s set the audio protocol audio protocol is set to G 728 to reduce the bandwidth incorrectly For example you used for audio transmission can access the Status screen If the conference rate is 256 kbit s and the audio bandwidth is 64 kbit s the video bandwidth will be only 196 kbit s In this case the video quality is poor Low video bandwidth is Do not initiate conferences in busy avai
8. distinct Saturation Adjusts the grayscale of each Value range 0 100 color The default value is 50 The higher the saturation the brighter a color Hue Adjusts the video color shade Value range 0 360 The default value is 0 8 1 4 Customizing the Onscreen Status Icons You can customize the status icons to be displayed on screens Packet Loss Rate Icon Choose Advanced Settings Settings Display Packet Loss Threshold By comparing the packet loss rate on the current network with threshold A and threshold B the TE30 determines whether to display the packet loss rate icon on the remote controlled UI The policy is as follows LO note The value range is 0 1 to 100 and threshold A must be less than threshold B The default values for threshold A and threshold B are 1 and 5 respectively fthe packet loss rate is less than or equal to threshold A no packet loss rate icon is displayed If the packet loss rate is between threshold A and threshold B A is displayed If the packet loss rate is greater than or equal to threshold B A is displayed Issue 01 2013 03 27 Huawei Proprietary and Confidential 69 Copyright Huawei Technologies Co Ltd HUAWEI TE30 Videoconferencing Endpoint User Guide Other Icons Status icons are e You haves 8 Video and Audio displayed on screens if the following condition is met et the icon to be displayed on screens as follows Choose Advanced Setting
9. get the know the available audio output ports so that you can quickly and correctly connect a speaker to the TE30 Table 5 4 describes the TE30 audio output port Type Supported Audio Feature Table 5 4 Port Use an audio cable to connect an external speaker to the LINE OUT port on the TE30 5 3 Configuring Audio Before using your TE30 to join a conference set the audio parameters to produce the best possible audio experience Procedure Step 1 Choose Advanced Settings gt Settings gt Audio Set the audio parameters by referring to Table 5 5 and Table 5 6 Table 5 5 Audio input parameters Built in MIC1 Specify whether to enable MIC or These parameters are selected by Built in MIC 2 LINE IN ports If a port is default disabled your TE30 will not LINE IN 1 receive audio input from the LINE IN 2 device connected to that port You can use this parameter to specify audio sources for the left and right audio channels in stereo Issue 01 2013 03 27 Huawei Proprietary and Confidential 36 Copyright Huawei Technologies Co Ltd HUAWEI TE30 Videoconferencing Endpoint User Guide 5 Microphone and Speaker mode MIC 1 and LINE IN 1 ports are used for the left audio channel input source and MIC 2 and LINE IN 2 are used for the right audio channel input source Adjusts the volumes for the MIC Value range 12 dB to 12 dB 1 MIC 2 LINE IN 1 and LINE The default value is 0dB IN 2 ports Volume Disp
10. length and Gateway address DNSserver Specifies the IP address of the active Example 202 98 192 67 address Domain Name System DNS server After you set this parameter domain names can be used as the addresses of network gatekeeper GK and Session Initiation Protocol SIP servers The DNS server will translate the domain names into the IP addresses of the GK and SIP servers Alternate Specifies the IP address of the standby Example 202 98 198 167 DNSserver DNS server The standby DNS server is IP address used when the active DNS server is unavailable or responds slowly Network Specifies the working mode for the The default value is Auto interface network ports on your TE30 detection mode 5 Auto detection When accessing the NOTE network your TE30 automatically If the remote network device you negotiates with a remote network wish to communicate with has its device to determine the optimal work network interface mode set to 10 mode Mbps and full duplex or 100 Mbps and full duplex set this 10 Mbps and half duplex The data parameter to be the same as the transmission rate is 10 Mbit s and remote network interface mode data cannot be sent and received at Otherwise communication will the same time fail 10 Mbps and full duplex The data transmission rate is 10 Mbit s and data can be sent and received at the same time 100 Mbps and half duplex The data transmission rate is 100 Mbit s and data can
11. 137 Issue 01 2013 03 27 Huawei Proprietary and Confidential vii Copyright Huawei Technologies Co Ltd HUAWEI TE30 Videoconferencing Endpoint User Guide Product Introduction Product Introduction The TE30 is a compact easy to install and easy to use videoconferencing endpoint designed by Huawei The TE30 is an all in one endpoint incorporating a digital camera and stereo microphone It is ready for video communication as soon as it is powered on and connected to a network The TE30 is suitable for executive personnel who want to attend video conferences from their executive offices or small conference rooms as well as home users HD Video The TE30 supports HD video with the following resolutions 720p 1280 x 720 pixels and progressive scanning 1080p 1920 x 1080 pixels and progressive scanning H 239 Dual Stream Your TE30 complies with the H 239 standard and supports concurrent transmission of two video channels A presentation can either be a video or computer desktop content A presentation can be displayed independently or on the same display as the video Multiple Conferencing Modes UI Point to point conference Multipoint conference Joining a conference as the called party One press to join conference Joining a conference by dialing two required numbers Voice dialing with Chinese and English support Multiple languages Rich operation hints and statistics Issue 01 2013 03 27 H
12. 2013 03 27 Huawei Proprietary and Confidential 128 Copyright Huawei Technologies Co Ltd HUAWEI TE30 Videoconferencing Endpoint User Guide D Default Settings D Default Settings To better use your TE30 get to know the default values of common user names and passwords Table D 1 lists the default user name and passwords of the TE30 Table D 1 Default user names and passwords Item Default Setting Administrator password for the remote By default no password is set controlled UI Administrator user name and password The default values are both admin for the web interface Upgrade password By default no password is set User name and password for Telnet login Debug user The default user name and to the TE30 password are both debug Administrator user The default user name and password are both admin Test user The default user name and password are test and testviewpoint respectively Common user The default user name and password are both user Touch panel user The default user name is apiuser and password is empty User name and password for connecting The user name and password are the same as your TE30 to a web based diagnostics the user name and password of the web tools interface administrator They are admin by default Default IP address after the TE30 is 192 168 1 1 restored to its default settings Issue 01 2013 03 27 Huawei Proprietary and Confidential 129 Copyright Huawei T
13. 510 6 loopback Network transmission gt 4 Monitor Remote digital Remote audiovisual The endpoint performs remote audio and loopback modules video loopback tests simultaneously Network transmission Network Table 13 7 Network test Test Item to Be Tested Signal Stream Network Endpoint LAN or public network Before a test ensure that your TE30 is connected to an IP network and the IP parameters are set correctly In IP address enter an IP address that is in a different network segment from your TE30 IP address Then select Start If the test succeeds the gateway settings and IP address of your TE30 are correct e If your TE30 is on a private network In IP address enter a public IP address Then select Start If the test succeeds the gateway settings NAT address and IP address of your TE30 are correct Remote Control Tests Test keys on the remote control to check whether they function properly If you test only part of the keys you can exit the Remote Control Test screen by pressing and holding the on the remote control After completing testing all the keys you exit the Remote Control Test screen automatically The maximum operating distance of the remote control is 15 meters and its performance may be affected under bright light If the remote control does not work check that The TE30 is powered on e The positive and negative charges of the battery are connected correctly The battery has sufficient power
14. After you the chair locks the presentation sharing right of a site only the site can share its presentation To enable the other sites to share presentations unlock the presentation sharing right of the site Locking the presentation sharing right of a conference After you the chair locks the presentation of the conference any site in the conference can share a presentation only when no other site is doing so Sites Requesting Floor Call Site During a conference after a non chair requests the floor the site is added to the floor requesting site list The chair site can select a site from the list to give the floor to that site The video of that site is then broadcast and the microphones of all the sites except the chair site and the site given the floor are muted Once given the floor the site is removed from the floor requesting site list You can place a call to a site that 1s not in the conference The site joins the conference after answering the call L note If the conference is charged the resources of the videoconferencing system and your account balance determine whether the called site can join the conference To call all absent sites included in the conference site list into the conference select Call All on the Call Site Disconnect Site Delete Site The chair site can disconnect a participant site from the conference The site exits the conference automatically upon disconnection During a confer
15. Backgroun Specifies the background color of the banner Default values d color or caption in any of 64 colors e For banners the default color is red For middle and bottom captions the default color is grey Effect Specifies the display effect for the banner or Default value caption For banners the default value is Center For middle captions the default value is Scroll upward For bottom captions the default value is Scroll leftward Scrolling Specifies the scroll rate for middle and Adjust the rate based on the speed bottom captions preview The default value is Fast Specifies banner or caption transparency The default value is Half Issue 01 2013 03 27 Huawei Proprietary and Confidential 75 Copyright Huawei Technologies Co Ltd HUAWEI TE30 Videoconferencing Endpoint User Guide 9 Captions LN re Scrolling Specifies the percentage of the banner or The default value is 10 speed bottom caption height to the entire display Font Type Specifies the font type of the caption The default value is Boldface Specifies whether the banner or caption is For banners this displayed in bold parameter is selected by default For middle and bottom captions this parameter is deselected by default Line Specifies the vertical spacing between lines The default value is Small spacing of a middle caption Specifies the type of the caption to be The default value is T 140 shared
16. Co Ltd HUAWEI TE30 Videoconferencing Endpoint User Guide 4 Display and Camera video on one display and the remote controlled UI on another display by setting this parameter to a value different from the value of MAIN OUT HD Caption output Specifies the video output port The default value is MAIN for captions OUT HD NOTE Settings for this parameter take effect only when the caption type is set to T 140 Main output Specifies the main output port The default value is MAIN interface Only the main output port OUT HD supports combined picture To ensure video quality retain output For details about the the default value combined picture function see 8 4 Adjusting the Screen Layout Dual screen Specifies whether the TE30 The default value is Disable displays the video and presentation on separate displays You can enable this function only when your TE30 is connected to two displays Step2 Select Save Step 3 Choose Advanced Settings Settings Video Video Output Set the video output parameters by referring to Table 4 4 Table 4 4 Video output parameters Name Specifies the output port name to help you The default value for identify ports during a conference the MAIN OUT HD port is HDMI OUT The default value for the VGA OUT port is VGA OUT Output mode Specifies the format of the video received The default value for by the display the MAIN OUT HD e VGA Select this option if you use a port
17. Issue 01 2013 03 27 Huawei Proprietary and Confidential 103 Copyright Huawei Technologies Co Ltd HUAWEI TE30 Videoconferencing Endpoint User Guide 13 Maintenance A CAUTION If any of the items does meet the requirement power off the TE30 and take measures to improve the environment Ensure that the TE30 is used only when all the listed items meet the requirements Table 13 1 Checking the working environment Operating temperature 0 C to 40C Operating humidity 10 to 80 RH 13 1 2 Checking the Cables Periodically Preventive maintenance purposes you need to check the audio video and communication cables periodically Audio and Video Cables Periodically once a week is recommended check that the cables connecting the TE30 to the peripheral equipment and the power supply are securely connected Power on the TE30 test the cable connections If any of the cables are loose reconnect the cables securely Communication Cables Periodically once a week is recommended check whether the communication cables connected to the TE30 work properly Power on the TE30 and call some other endpoints using different methods such as calling over a broadband network facallis set up successfully the communication cable works properly in the corresponding mode e Jfa call cannot be set up check whether the cables are connected correctly and securely and whether the communication parameters are set correctly If the probl
18. Mobile Telephony 4CIF 4 x Common Intermediate Format A AAC LD Advanced Audio Coding Low Delay ADSL Asymmetric Digital Subscriber Line AES Advanced Encryption Standard B BNC Bayonet Neill Concelman connector BRI Basic Rate Interface C CAS Channel Associated Signaling CCD Charge Coupled Device CCS Common Channel Signaling CDMA Code Division Multiple Access CIF Common Intermediate Format CRC Cyclic Redundancy Check CVBS Composite Video Base Signal D DES Data Encryption Standard Issue 01 2013 03 27 Huawei Proprietary and Confidential 137 Copyright Huawei Technologies Co Ltd HUAWEI TE30 Videoconferencing Endpoint User Guide DNS DSCP DVI FTP GK GMT HD HDMI IMS LDAP MCU NAT NTSC PAL PPPoE PRI PsF F Acronyms and Abbreviations Domain Name Server Differentiated Services Code Point Digital Visual Interface File Transfer Protocol Gatekeeper Greenwich Mean Time High Definition High Definition Multimedia Interface IP multimedia subsystem Lightweight Directory Access Protocol Multipoint Control Unit Network Address Translation National Television Standards Committee Phase Alternating Line PPP Over Ethernet Primary Rate Interface Progressive segmented Frame Issue 01 2013 03 27 Huawei Proprietary and Confidential 138 Copyright O Huawei Technologies Co Ltd HUAWEI TE30 Videoconferencing Endpoint User Guide F Acronyms and Abbreviations PSTN Public Sw
19. Mode to Answer call automatically and the TE30 is not in a conference the TE30 answers the call automatically Ifyou set Answer Mode to Manual your TE30 prompts you to handle the call You can then use the remote control to answer or reject the call LI note To set the answer mode choose Advanced Settings gt Settings gt Conference gt Normal Exiting a Conference Step 1 Step 2 When you are in a conference you can disconnect the local site from the conference to exit it Press on the remote control When prompted select OK End 6 2 Setting Conference Parameters Background Your TE30 is ready for videoconferencing with its default conference settings but you can customize the conference settings based on the site requirements General conference parameters apply to the following conferences Point to point conferences initiated by your site Multipoint conferences initiated by your site Conferences that your site joins by answering the call from a remote site To initiate an H 239 dual stream conference set the video and H 239 parameters To initiate a single stream conference just set the video parameters For details about the H 239 dual stream mode see 6 4 Sharing a Presentation Configuring General Conference Parameters Step 1 Choose Advanced Settings gt Settings gt Conference gt Normal Set the general conference parameters by referring to Table 6 1 Issue 01 2013 03 2
20. Web based Remote Management e eerie ee eee ee esses ets tn stats tss s tea essent tata aene tn eaae nataa 83 11 1 Enabling Web based Login essere nennen enne tene tene tren tren trennen eren enne enne enee enne 83 11 2 Configuring the Web Browser ener enne nete ente tnnt teet teee trennen trennen rennen innen 84 Issue 01 2013 03 27 Huawei Proprietary and Confidential v Copyright Huawei Technologies Co Ltd HUAWEI TE30 Videoconferencing Endpoint User Guide Contents 11 3 Logging In to the Endpoint Web Interface sees enne nre nennen eren rennen enne 84 11 4 Getting to Know the Web Interface Functions sseeseeseeeeeeeeeeeeneene nennen nennen nren eene etre eene 85 11 4 1 Importing and Exporting the Address Book sesesseeeeeeeeeeeeeeee nene nennen 86 11 4 2 Importing and Exporting Settings essesssssssesseeeeeeeeeenren eene nete trennen tren trennen enne 87 11 4 3 Importing Facense Files 2 e nee tte rete e RR rete ree dins 87 11 4 4 Customizing Shortcut and Desktop Icons essere nennen 88 1 45 Accessing the Site Map coe CERE UR EN e eme tn maet uias 88 11 4 6 Using the Site Just ertet ooo rte Dee i Ra eee theres 88 11 4 7 Conference Control Page e tee e belii p ire beni pertenecer pete 88 TTA 8 Ipor ng a Certificaten eens eR UI mre PRI pe E Een 90 11 4 9 Recording Conference e o gnseo neo e
21. a conference a site can send instant messages to a desired site SIP and audio only sites do not support instant messages Select p From the displayed Instant Message dialog box select the site to which you wish to send a message Enter the message Select Send End The message is sent to the remote sites When receiving the message the remote sites can view or close the message Issue 01 2013 03 27 Huawei Proprietary and Confidential TI Copyright O Huawei Technologies Co Ltd HUAWEI TE30 Videoconferencing Endpoint User Guide 10 Security Security About This Chapter Your TE30 provides security features and configuration 10 1 Security Features Your TE30 provides a variety of security features including protocol anti attack measures and authentication for debug users web interface users and web requests 10 1 Security Features Your TE30 provides a variety of security features including protocol anti attack measures and authentication for debug users web interface users and web requests Debug User Authentication Your TE30 allows the login with a user name and password using Telnet or Secure Shell SSH for debugging Telnet clients use plaintext to communicate with the TE30 By default the Telnet login function is disabled To enable this function see 10 2 3 Allowing Remote Login SSH clients use ciphertext to communicate with the TE30 When the SSH login function is enabled a maximum o
22. after the chair site releases the chair control rights The chair site can enable discussion to cancel certain ongoing site control or conference control operations such as broadcasting sites This Discussion function is used to cancel the following operations performed by the chair site Broadcast site Mute Speaker Mute Microphone Give floor In discussion mode Issue 01 2013 03 27 Huawei Proprietary and Confidential 63 Copyright Huawei Technologies Co Ltd HUAWEI TE30 Videoconferencing Endpoint User Guide 7 Conference Control Audio All sites have unmuted microphones and the sound of all the sites are mixed and broadcast to every site Video The video viewed by each site does not change and each site can view any other site Add Site During a conference the chair site can add sites to the current conference as required If a site is successfully added to the conference the site becomes a participant in the conference You can add a site that is included or not included in the address book Revoke Chair After the chair control rights are revoked no chair site exists in the conference Sites in the conference can then request to chair the conference This function is available only to the site that initiates or pays for the conference Extend Conference If a conference is not likely to be complete by the scheduled time you can extend the conference using the Extend Conference function Befo
23. and The default value is Minimum received by your TE30 are processed on delay the network Five values are available e Normal The network devices transmit the data packets without special processing Minimum delay The data packets are transmitted at the highest rate with the minimum delay Maximum throughput A large number of data packets can be transmitted on the network Highest reliability The data packets can be transmitted to remote sites completely and correctly Minimum cost The network devices transmit data packets of the same traffic at lower costs DSCP audio Specifies the service level of data Value range 0 63 DSCP video packets sent by your TE30 during The default value is 63 transmission DSCP data DSCP signaling A larger value indicates a higher service level Network Adjusts network jitter settings to address Value range 0 ms to 1000 ms Jitter e Lip synchronization problems during The default value is Oms conferences e Choppy audio problems by increasing the network jitter value Lip sync Fine tunes network jitter settings if a Value range 0 ms to 300 ms slight lip synchronization problem persists after the network jitter settings are adjusted The default value is 0ms Step2 Select Save End Issue 01 2013 03 27 Huawei Proprietary and Confidential 21 Copyright Huawei Technologies Co Ltd HUAWEI TE30 Videoconferencing Endpoint User Guide 3 6 Settin
24. and Confidential 79 Copyright Huawei Technologies Co Ltd HUAWEI TE30 Videoconferencing Endpoint User Guide 10 Security Table 10 1 Administrator password parameters Current password The administrator password contains a By default no password is maximum of 32 alphanumeric set New password characters Confirm password Step 2 Select Save End 10 2 2 Enabling Encryption You can enable encryption to improve video communication security Background On an IP network that is neither quality guaranteed nor secure encryption can be used to increase the video communication security Both parties in communication must support encryption Procedure Step 1 Choose Advanced Settings Set Security Encryption and select an encryption policy Disable No stream is encrypted Enable Streams are forced to be encrypted If you select this option your TE30 can attend encrypted conferences only e Maximum interconnectivity Streams are encrypted only when a call is set up If the other party does not support encryption no stream will be encrypted Step2 Select Save End 10 2 3 Allowing Remote Login You can specify whether to allow remote login and management using the endpoint web interface SSH or Telnet Web based Login Step 1 Choose Advanced Settings gt Settings gt Secured gt Web Login Set the web based login parameters by referring to Table 10 2 Issue 01 2013 03 27 Hua
25. balance settings based on the ambient environment Manual In this mode you must manually set the following exposure and white balance parameters Brightness gain adjusts the video brightness Shutter speed adjusts the shutter speed Iris adjusts the aperture Red gain adjusts the brightness of red signals Blue gain adjusts the brightness of blue signals Noise reduction Removes noise artifacts from The default value is Low video A larger value causes the video to have less noise but detail may also be lost Video resolution Specifies the video output The default value is 1080P resolution for the camera 60Hz Specifies whether the video input The default value is Disable Issue 01 2013 03 27 Huawei Proprietary and Confidential 68 Copyright Huawei Technologies Co Ltd HUAWEI TE30 Videoconferencing Endpoint User Guide 8 Video and Audio from the camera is rotated by 180 degrees If the video is displayed in an reverse direction you can enable this function VGAIN 000 0 IN Brightness Specifies the video output level Value range 0 100 that changes the brightness of the The default value is 50 video displayed on a display The brightness increases with the value Contrast Adjusts color levels to facilitate Value range 0 1000 the distinction between two The default value is 500 colors If the contrast is higher the difference between the light and dark extremes of a color is more
26. be sent and received by H 323 endpoints endpoints only Can be sent and received by all endpoints Can be sent and received only by endpoints that support T 140 captions Can be sent from endpoints in a conference Can be sent from any of the following in a only conference Endpoint used at the chair site Endpoint whose built in MCU is in use e ResourceManager NOTE Endpoint used by either party during a point to point call 9 1 Specifying Caption Settings Caption settings include the caption font size color and background 9 2 Creating a Caption You can create and preview a caption on your TE30 Issue 01 2013 03 27 Huawei Proprietary and Confidential 74 Copyright Huawei Technologies Co Ltd HUAWEI TE30 Videoconferencing Endpoint User Guide 9 Captions 9 3 Sharing a Caption After you create a caption you can share the caption with remote sites 9 4 Sending an Instant Message During a conference you can send instant messages to remote sites 9 1 Specifying Caption Settings Caption settings include the caption font size color and background Procedure Step 1 Choose Advanced Settings gt Settings gt Display gt Caption Set the caption parameters by referring to Table 9 2 Table 9 2 Caption parameters Font size Specifies the font size for the banner or Default values caption For banners the default value is Largest For middle and bottom captions the default value is Medium
27. for GK registration are incorrect Another site with the same number as the local site has already been registered with the GK The TE30 is disconnected from a network The local endpoint is on a private network while the GK is on a public network and the NAT settings are incorrect Check whether your TE30 can communicate with the public network If the TE30 cannot the NAT settings are incorrect The listening port of the GK such as port 1719 is restricted by the network firewall The TE30 is disconnected from the videoconferencing network 12 Troubleshooting using the IP address Choose Advanced Settings gt Settings Network Firewall and verify the NAT settings Choose Advanced Settings gt Settings gt Network gt IP gt H 323 at the local and remote sites respectively and disable the GK On the endpoint web interface choose Advanced Settings gt Settings gt Network gt IP gt H 323 and correct the settings Contact the videoconferencing system administrator to check whether another site with the same number as the local site has already been registered with the GK If such a site exists change the user name of the local site Access the Line Status screen and check whether the IP network connection is broken If it is broken verify the IP network settings Ensure that the IP network cable is connected properly Choose Advanced Settings gt Settings gt Network gt Fir
28. in camera and VGA IN port Background Your TE30 has a built in camera and cannot be connected to external cameras Your TE30 also provides a VGA IN port which can be connected to a VGA port of a computer Procedure Step 1 Choose Advanced Settings gt Settings gt Video gt Video Input Set the video input parameters by referring to Table 4 5 Table 4 5 Video input parameters Name Specifies the video input port name to This name contains 1 64 help you identify ports during a characters conference Initial Specifies the position of the built in The default value is Auto position camera when you power on the TE30 Auto The camera moves to its initial position after startup Preset 1 The camera moves to the Issue 01 2013 03 27 Huawei Proprietary and Confidential 29 Copyright Huawei Technologies Co Ltd HUAWEI TE30 Videoconferencing Endpoint User Guide 4 Display and Camera preset after startup NOTE Each camera preset stores the pan tilt and zoom settings of the camera For details about how to set presets see 4 4 Saving and Using Camera Presets Moving Specifies the movement and zoom speed The default value is Medium speed for the camera at your site Select Slow for accurate positioning Select Fast for quick positioning Select Medium for medium paced positioning Stretch Specifies how your TE30 adjusts the The default value is No mode input video based on the video encoding stre
29. in each output mode Issue 01 2013 03 27 Huawei Proprietary and Confidential 25 Copyright Huawei Technologies Co Ltd HUAWEI TE30 Videoconferencing Endpoint User Guide 4 Display and Camera Table 4 1 Available video resolutions in each output mode Output Mode Video Resolution VGA OUT 800 x 600 pixels 1024 x 768 pixels 1280 x 1024 pixels 720p 1080p Video is smoother at a higher refresh rate Select the refresh rate that is the same as the refresh rate of the display connected to your TE30 Table 4 2 lists the refresh rates available for each video resolution Table 4 2 Available refresh rates for each resolution Video Refresh Rate Hz Resolution 800 x 600 56 60 72 75 or 85 pixels 1024 x 768 60 70 75 or 85 pixels 1280 x 1024 60 75 or 85 pixels 720p 60 if the output mode is VGA 50 or 60 if the output mode is DVI YPrPb or HDMI 1080p 60 if the output mode is VGA 24 25 30 50 or 60 if the output mode is DVI YPrPb or HDMI Procedure Step 1 Choose Advanced Settings Settings Video Common Settings Video Output Set the video output parameters by referring to Table 4 3 Table 4 3 Video output parameters in common settings Specifies the video output port The default value is MAIN for the remote controlled UI OUT HD During a conference you can configure your TE30 to display Issue 01 2013 03 27 Huawei Proprietary and Confidential 26 Copyright Huawei Technologies
30. information in quantity such as adding sites to the address book using the web interface is more convenient than using the remote control 11 1 Enabling Web based Login After web based login is enabled you can log in to the TE30 using its web interface 11 2 Configuring the Web Browser Before using the web interface for TE30 remote management configure the web browser on your computer 11 3 Logging In to the Endpoint Web Interface Before using the web interface for TE30 remote management log in to its web interface 11 1 Enabling Web based Login After web based login is enabled you can log in to the TE30 using its web interface Issue 01 2013 03 27 Huawei Proprietary and Confidential 83 Copyright Huawei Technologies Co Ltd HUAWEI TE30 Videoconferencing Endpoint User Guide 11 Web based Remote Management The web based login can be enabled or disabled on the remote controlled UI For details see 10 2 3 Allowing Remote Login 11 2 Configuring the Web Browser Before using the web interface for TE30 remote management configure the web browser on your computer Background The following procedure uses Internet Explorer 8 0 as an example of how to configure a browser The method for configuring other browser versions is similar to that for Internet Explorer 8 0 Procedure Step 1 Open Internet Explorer 8 0 Step 2 Choose Tools gt Internet Options and select the Security tab Step 3 Select Custom level Then sel
31. is HDMI VGA cable to connect the display to the The default value for VGA OUT port on your TE30 the VGA OUT port is VGA YPrPb Select this option if you use a VGA YPrPb cable to connect the display to the VGA OUT port on your Issue 01 2013 03 27 Huawei Proprietary and Confidential 27 Copyright Huawei Technologies Co Ltd HUAWEI TE30 Videoconferencing Endpoint User Guide 4 Display and Camera TE30 HDMI Select this option if you use an integrated cable to connect the HDMI port in the display to the MIC TV LAN POWER port on your TE30 DVI Select this option if you use an integrated cable to connect the DVI port in the display to the MIC TV LAN POWER port on your TE30 Video Specifies the resolution for each video The default value is resolution output port The available options vary 1080p depending on your settings of Output mode Table 4 1 lists the resolutions supported by the video output ports in each output mode Refresh rate Specifies the video refresh rate The The default value is available options vary depending on your 60Hz settings of Video resolution Table 4 2 lists the refresh rates available for each video resolution Stretch mode Specifies how to adjust the aspect ratio to The default value is fit the video into the screen Stretch Stretch The aspect ratio is changeable No stretch The aspect ratio is not changeable Intelligent stretch Your TE30 crops the video to an appropriate
32. it default If you select this parameter you must also set Start IP address and End IP address Start IP Specifies the IP address segment for the Examples address devices connected to your TE30 e Start IP address End IP 192 168 1 10 address End IP address 192 168 1 157 Step 3 Select Save Under Connected devices you can view the MAC and IP addresses of all devices connected to your TE30 End 3 5 Setting QoS Parameters The quality of service QoS settings determine the mode for processing IP data packets in a conference Procedure Step 1 Choose Advanced Settings gt Settings gt Security gt QoS Set the QoS parameters by referring to Table 3 5 Table 3 5 QoS parameters QoS type Specifies the QoS type Available values The default value is Priority are Priority and DiffServ Priority If you select this option you must also set IP priority and Service type Issue 01 2013 03 27 Huawei Proprietary and Confidential 20 Copyright Huawei Technologies Co Ltd HUAWEI TE30 Videoconferencing Endpoint User Guide 3 Network DiffServ If you select this option you must also set DSCP DSCP stands for Differentiated Services Code Point IP priority Specifies the priority that a network Value range 0 7 device gives to forwarding the data The default value ie packets sent by your TE30 A larger value indicates a higher priority Service type Specifies how the data packets sent
33. left There are no special fluorescent or neon signs nearby Issue 01 2013 03 27 Huawei Proprietary and Confidential 117 Copyright Huawei Technologies Co Ltd HUAWEI TE30 Videoconferencing Endpoint User Guide A Safety Precautions Safety Precautions For safety purposes carefully read through these safety precautions and observe them during operation Basic Requirements Keep the device dry and secure from collision during storage transportation and operation of the device Do not attempt to dismantle the device by yourself In case of any fault contact the appointed maintenance center for assistance or repair Without prior written consent no organization or individual is permitted to make any change to the structure or safety and performance design of the device While using the device observe all applicable laws directives and regulations and respect the legal rights of others Environmental Requirements Place the device in a well ventilated place Do not expose the device to direct sunlight Install the device strictly according to the requirements of the manufacturer Do not place any object on the top of the device Reserve a minimum space of 10 cm at the four sides of the device for heat dissipation Do not place the device on or near inflammable materials such as foam Keep the device away from heat source or fire such as a radiator or a candle Keep the device away from any household applian
34. pan tilt and zoom PTZ settings of the camera You can simply control the camera by switching the camera between the camera presets The camera supports PTZ functions you can creat and save a maximum of 30 camera presets for the camera A camera preset remains valid until it is deleted or changed Table 4 6 describes the features of camera presets Table 4 6 Camera preset features Endpoint Number of Camera Whether Data Is Lost Presets After Restart Saving a Camera Preset Step 1 Step 2 A camera preset stores the PTZ settings of the camera If you select a number to save a camera preset to and another camera preset is already saved to that number the new camera preset replaces the exiting one To save a camera preset Set the camera lens position For details see 4 3 Selecting and Controlling a Camera H Select m select Save Preset select a number and press OK on the remote control to save the camera preset to the selected number End Moving a Camera to a Preset Step 1 Step 2 If you have saved camera presets to the TE30 you can tap a preset number to apply that preset to the camera To move a selected camera to a camera preset Select m and select Switch Preset Select a camera preset number and press OK on the remote control to apply that preset to the camera End Deleting a Camera Preset To delete a camera preset select the preset number and press on the remote control
35. rt RR TU ORE ho uka OES ESSEE Tuer dite 90 11 4 10 Backing Up Settings Eb e EUER RE REOR ORE D EE esed 91 TALI Capturmg Photos eite e ee es bee tpe e renes geri oie warrants 91 T2 Trou bles aii c 93 12 1 Web Interface uite eo e eR E i ben Ue e rta Salsa R ENS 93 12 2 NebWOIKk 4 RERO pP eDba epe bite t 94 12 3 Video iorum Reese sap EU e up 95 1274 AIO 5 are eet UR Re ete leitet atitem ie Aa tor nire erts 98 12 5 Conference Tnitiation oon oet ERE oE ESE o TRO TREE GE jedave ES RH ER DER HERE HR ee gt 99 12 6 Conference Control eee Ree nere iude esee 101 12 7 Viewing Helpon the User Interface s ice RU ehe EUR ati eie ton tein 102 12 8 Obtaiming Technical Support te cssecedeksnesovtosvnsb ss dyasusbeseesscodesescebesehsbenbasesesbasoessens 102 13 Maintenance ee iode tin ed ex eK ERN bes NE PRA UM rU RARE ET P ERETU GM UN MESURER Ee a pus 103 13 1 Preventive Maintenance sinite D D RR ER OTRO RUE EUR REM ERES EUR RP RR ORES SEKI reg RSR 103 13 1 1 Checking the Working Environment Periodically esee 103 13 1 2 Checking the Cables Periodically esee eee ene ne enne 104 13 1 3 Viewing the System Status sssrini unie teer te CERES T IR ERREUR TU PD ERESSE o Vko to etie prega Dn 104 13 1 4 Viewing the System Information seen eene enne enne tenete tren 105 13 15 Query S LORS xm 105 13 2 Software Upgrade nece ea tO IDEE EDI e ela Dese tete 1
36. site is not registered with a GK the resolution is not implemented and you cannot place a call to the remote site using the site number If a remote site places a call to the local site by site number it will receive a message from the GK to indicate that the local site has not been registered with the GK and the call cannot be set up The local or remote endpoint Verify the IP network settings is not connected to an IP Ensure that the IP network cable is network connected properly The local site The local or remote endpoint Verify the IP network settings cannot place a call is not connected to an IP Ensure that the IP network cable is to a remote site network connected properly Issue 01 2013 03 27 Huawei Proprietary and Confidential 99 Copyright Huawei Technologies Co Ltd HUAWEI TE30 Videoconferencing Endpoint User Guide After the startup the TE30 fails to register with the GK A predefine conference fails to be initiated on the The local endpoint is on a private network while the remote endpoint is on a public or different private network and the NAT settings are incorrect Check whether your TE30 can communicate with a public network If it cannot the NAT settings are incorrect The GK with which the local or remote endpoint is registered does not support the function to place calls using the IP address The parameters GK address encryption password and user name used
37. size and stretches the video to full screen with the original aspect ratio For example to change a wide screen video to a narrow screen video your TE30 crops the left and right edges of the wide screen video and stretches the video to full screen Automatic Specifies the display mode for the The default value is Full layout mode presentation and video screen NOTE Only the main output port supports this parameter Fullscreen Your TE30 displays the video or presentation in full screen in the following priority sequence remote presentation local presentation remote video and local video PiP The Picture in Picture PiP function is enabled to display the Issue 01 2013 03 27 Huawei Proprietary and Confidential 28 Copyright Huawei Technologies Co Ltd HUAWEI TE30 Videoconferencing Endpoint User Guide 4 Display and Camera presentation and video 2 panes The presentation and video are displayed in two panes 3 panes a or 3 panes b The presentation and video are displayed in three panes Small window Specifies the position of the PiP window The default value is position on the screen Lower right corner This parameter is available only when Automatic layout mode is set to PiP NOTE Only the main output port supports this parameter Step4 Select Save End 4 2 Configuring Video Input Correct video input settings enable your TE30 to properly display video input from the built
38. standard IP the IP Multimedia Subsystem IMS uses VoIP applications based on the 3rd Generation Partnership Project 3GPP SIP to provide fixed and mobile multimedia services for operators Integrating MCUs can enhance the functionality of the Huawei IMS HD videoconferencing solution Enable Specifies whether to enable the proxy This parameter is deselected by proxy server server If you set Server address to the default SIP server domain name select this parameter Proxy server Specifies the address of the proxy server Example 192 168 1 10 address If you set Server address to the SIP server domain name set this parameter to the IP address bound to that domain name Site number Specifies the site number for your TE30 The site number can contain If your TE30 registers with a SIP server only digits Issue 01 2013 03 27 Huawei Proprietary and Confidential 16 Copyright Huawei Technologies Co Ltd HUAWEI TE30 Videoconferencing Endpoint User Guide 3 Network endpoints that also register with the SIP Example 12345 server can dial this site number to call your TE30 User name Specifies the name by which the SIP The value can consist of server identifies your TE30 after it numbers letters Chinese registers with the SIP server characters and special symbols such as 6 Example ab3 Joe Password Server type Specifies the SIP server type The default value is Standard e OCS Sel
39. that is broadcast On the Broadcast Site screen users can choose between Broadcast Single and Broadcast in Turn Broadcast one specified site An built in unit of an endpoint using the built in MCU the endpoint can hold a multipoint conference that supports multiple functions such as site access video exchange audio mixing data processing and signaling interaction Place calls to all the sites that are on the site list but are absent from the conference Place a call to a site to add the site to the conference Multiple MCUs are connected in series at different layers to allow the number of participants to expand beyond what a single MCU can support In cascading mode an MCU in an upper layer can control an MCU in a lower layer Users can control a camera by zooming panning and tilting the camera or changing the focus Then users can store this camera position and assign a number to this position This preset position is a camera preset During a conference users can move the camera to a camera preset by selecting the relevant number CIF Common Intermediate Format also known as FCIF Full Common Intermediate Format is a format used to standardize the horizontal and vertical resolutions in pixels of YCbCr sequences in video signals commonly used in video teleconferencing systems It was first proposed in the H 261 standard A feature in multi point conferencing that allows the video endpoint to see images from mult
40. the local and remote videos are displayed properly in the conference room From the endpoint web interface you can capture photos and view local and remote videos and presentations Issue 01 2013 03 27 Huawei Proprietary and Confidential 91 Copyright Huawei Technologies Co Ltd HUAWEI TE30 Videoconferencing Endpoint User Guide 11 Web based Remote Management Prerequisites The web login and video monitoring functions are enabled For details see 10 2 3 Allowing Remote Login Procedure Step 1 Login to the endpoint web interface Choose Device Control gt Video Control LI note When you are on the Video Control page E appears on the endpoint display to indicate that video monitoring is enabled Step 2 Select the source you want to take a photo of and click Capture Step 3 In the displayed window right click the captured picture Step 4 Choose Save Picture As and save the picture End Issue 01 2013 03 27 Huawei Proprietary and Confidential 92 Copyright Huawei Technologies Co Ltd HUAWEI TE30 Videoconferencing Endpoint User Guide 12 Troubleshooting Troubleshooting About This Chapter This chapter describes the problems you might encounter when using your TE30 and provides corresponding solutions To adopt certain solutions described in this chapter access the Advanced Settings Settings and Advanced Settings gt Diagnostics screens If the Advanced Settings screen is password protected y
41. using conference control functions A conference can be chaired by only one site Another site can chair the conference only after the current chair site releases its chair control rights After a site becomes the chair site the functions to view sites enable or disable voice activation add sites set continuous presence release chair control rights end a conference and broadcast sites are available to the site 7 1 Customizing the Displayed Conference Controls You can customize the conference controls to be displayed on the Conference control screen to quickly access those controls 7 2 Performing Conference Control On the TE30 you can manage the audio and video of participant sites by performing conference control operations 7 1 Customizing the Displayed Conference Controls You can customize the conference controls to be displayed on the Conference control screen to quickly access those controls Background The following conference controls are displayed by default Continuous Presence Discussion Give floor Voice activation Add site Request floor Enable Chair Control Lock conference and Restore Auto Continuous Presence Procedure Step 1 Choose Advanced Settings gt Settings gt Display gt Personalize gt Select conference control operation Select the conference controls you wish to display on the Conference control screen Issue 01 2013 03 27 Huawei Proprietary and Confidential 59 Copyright Huawei
42. 013 03 27 Huawei Proprietary and Confidential 109 Copyright O Huawei Technologies Co Ltd HUAWEI TE30 Videoconferencing Endpoint User Guide 13 Maintenance Step 3 Run UpgMaster exe to display the window shown in Figure 13 2 Step 4 Click Browser and select the Telepresence dat file Step 5 Press Ctrl ALT P to display the window shown in Figure 13 3 Figure 13 3 Selecting the software modules to be upgraded Pack File Type Select Pack Type EE PEE Upgrade Product Option Product Type Telepresence Product Version viooRo01Co18011sPO Upgrade File Directory c iaowei b011sp01 Software Browser Partition Package Option Package Character TERMINAL SOFTWARE Software identifier TExO Software version Txo V100R001C01B011SP01 Compress algorithm no compress upgrade file list File Name File Type File Version Comment image minifs minisystem TEXO V100R001C01B010 FRA RR LI image minikerne minikernel TEx0 V100R001C01B010 DIES IDEA image minikernel30 minikernel30 TEx0 V100R001C01B010 FRA image normalapp _normalapp TEx0 V100R001C01B010 JR C image normalkernel normalkernel TEx0 V100R001C01B010 JR RPE image normalker normalkernel30 TEx0 V100R001C01B010 KEANE image_oemdata oemdata TEx0 V100R001C01B010 EUER image uiresource uiresource TEx0 V100R001C01B010 mue image normals normalfs TEx0 V100R001C01B010 FRR ERR Step 6 Select the software modules to be upgraded Step 7 Click Pack
43. 03 27 Huawei Proprietary and Confidential 87 Copyright Huawei Technologies Co Ltd HUAWEI TE30 Videoconferencing Endpoint User Guide 11 Web based Remote Management Step4 Click Back when OK is displayed L note The new license file takes effect after the TE30 is restarted End 11 4 4 Customizing Shortcut and Desktop Icons You can customize the shortcut icons and desktop icons on the web interface so that you can perform desired operations more conveniently Background The following procedure takes the customization of shortcut icons as an example Procedure Step 1 Login to the endpoint web interface Choose System Settings gt Display Step 2 Click the User defined tab Step 3 Click Shortcut Bar Icons The Shortcut Bar Icons dialog box is displayed Step 4 Add or delete shortcut icons Step 5 Click Save End 11 4 5 Accessing the Site Map The site map can quickly navigates you to a desired page To access the site map Log in to the endpoint web interface Choose Help gt Site Map 11 4 6 Using the Site List If there are multiple sites on the address book page conference related pages or other pages you can sort the sites based on their properties such as by name number line type and start time From the site lists on certain pages you can click a letter range such as A E to display the sites whose names start with letters within that range CO note a If a site name starts with a Chine
44. 06 13 2 Automatic Up grade nter utei OH e geri 107 13 2 2 Upgrading the TE30 Locally deett tote tee irent pere dete teh etie nete sees 107 13 2 3 Upgrading the TE30 Using the Bootroom System essere nennen 111 13 2 4 Upgrading the TE30 from the Web Interface esesssesseeeeeeeene ener nnne nre 111 13 3 Restoring Default Settings sette e citer Pereira rece Pete eR rete beet beg 112 13 4 Configuring the NTP servet 5 eite eee DO PRI e eani te Ree terque 113 13 5 Setting the Sleep and Wakeup Mode nennen nennen rennen ener tenete trennen 113 13 6 Setting the Number Key Functions sesssseseeseeeseeeeeee eee eene trennen nest rene enne etre tenerent 115 13 7 Using Diagnostics Methods uite he RR T BERI ERHR E SE EESTE VEE TE EERE Eee DR 115 A Safety PreCatitl OMS TT C S I LII TT 118 Issue 01 2013 03 27 Huawei Proprietary and Confidential vi Copyright O Huawei Technologies Co Ltd HUAWEI TE30 Videoconferencing Endpoint User Guide Contents B Technical Specitications ere 124 C Videoconferencing Room Layout coit niei td endis ea pad rn epo Unida Ir Hoa a sd saa ma aa acra ac aine 128 DD Defatilt Setini S D 129 B Termthology uotis da ees b eser Rl ir tv Xo che torba bd cub tesne neeo OR ee LR CAE Rh CERTE Da Ra DREAM 130 F Acronyms and Abbreviations iisisiicsesssciasssvassinschecsacsssanicniseascetesssuienestecdessesanbdisasnesavessautavisbasces
45. 18129 People s Republic of China Website http enterprise huawei com Email vcsupport 2 huawei com Huawei Proprietary and Confidential Iosue HE a Copyright Huawei Technologies Co Ltd HUAWEI TE30 Videoconferencing Endpoint User Guide Overview About This Document About This Document This document describes how to install configure maintain and troubleshoot the HUAWEI TE30 Videoconferencing Endpoint TE30 or endpoint for short It also includes step by step instructions for conferencing tasks When using this document note the following Except chapters 11 Web based Remote Management 12 Troubleshooting and 13 Maintenance which apply to the endpoint web interface descriptions and configuration in this document apply to the endpoint s user interface controlled by the remote control remote controlled UI for short To access the menu screen press ft on the remote control You can find the option bar on the left of the menu screen This option bar is your interface to all functions except calling To move up move down hide or show an icon in the option bar select M and then the desired icon To hide the option bar press the left arrow key 9 or ft on the remote control To show the option bar again press ft on the remote control Intended Audience This document is primarily intended for Administrator The administrator has access to all menus on the web interface and remote controlled
46. 3 parameters 3 3 Setting SIP Parameters To prepare your TE30 for video communication using SIP set SIP parameters which includes whether to register with a SIP server 3 4 Setting Wi Fi Parameters To use your TE30 to implement video communication over a Wi Fi network configure the Wi Fi settings 3 5 Setting QoS Parameters The quality of service QoS settings determine the mode for processing IP data packets in a conference 3 6 Setting Firewall Parameters With the firewall settings correctly configured video conferences held using your TE30 are secure 3 7 Setting Network Diagnostics Parameters Correct settings on the ports used for diagnostics enable you to use a network diagnostics tool to diagnose your TE30 using the ports Issue 01 2013 03 27 Huawei Proprietary and Confidential 10 Copyright Huawei Technologies Co Ltd HUAWEI TE30 Videoconferencing Endpoint User Guide 3 Network 3 1 Setting IP Parameters To use your TE30 on an IP network to implement video communication correctly set IP parameters which include DNS server address network interface mode and gateway address Procedure Step 1 Choose Advanced Settings gt Settings gt Network gt IP gt IP Set the IP parameters by referring to Table 3 1 Table 3 1 IP parameters IPv6 Specifies whether IPv6 is used If you This parameter is deselected by use IPv6 you must also set Connection default type Local IP address Subnet prefix
47. 39 6 1 Answering an Incoming Call and Exiting a Conference ssesessssssssseseeeeee eene een eene enne 40 6 2 Setting Conference Parameters nnd go tien RR NEM econ esed 40 6 3 Initiauing a Conference isto Ss BAUS he IURIS Seien 45 6 4 Sharing a Presentation ee eere temperie ge pre be ae etre im Uere One entere t Re CERE 47 6 5 Creating Favorite Conference ted son eR ERI De CR UIN RU RD Ronen cheeses 48 6 6 Scheduling a Conferences 525 pepe eben eee Pte ba pp edet E ates 50 6 7 Joining an Authentication Conference enne teen teen tren reete ene enne enne enne ene 50 6 8 Managing the Address Book 3 exe gre EU greet dave NE a Salen cie S E E 52 6 8 1 Managing the Local Address Book sse ener nennt nennen nennen 52 6 8 2 Managing the Network Address Book sss enne nenne nennen nennen 55 7 Conference Control sci avi PIRE ONERE PR IRR INS ERU USER aaa Ea RU NUM TM pui u 59 7 1 Customizing the Displayed Conference Controls sese 59 7 2 Pertorming Conference Control oce Ee D E S A A E S RE eT 60 8 Video and rper T 65 S LAdjustng video Display ETHects e s e Ris eased lp CR dpt e I aU 65 8 121 Adjusting Picture Offset nere ppt into eR PR ERE ne De ER ha Pet edo 65 8 1 2 Adjusting the Sampling Phase sess eene tenete trennen trennen rennen 66 81 3 Setting Video Parameters od ieno RERO Ue e au E R mta Hee 66 8 1 4 Customizin
48. 68 SXGA 1280 x 1024 1280 x 960 WXGA 1280 x 800 1280 x 600 WXGA 1280 x 768 720p 1280 x 720 1152 x 864 XGA 1024 x 768 SVGA 800 x 600 and VGA 640 x 480 Output 1920 x 1080 1280 x 1024 1280 x 720 1024 x 768 800 x 600 Coding Decoding resolution 1920 x 1080 1280 x 1024 1280 x 720 1024 x 768 800 x 600 Other video features VideolIntensifler ViewProcessing and Super Error concealment Audio Input Microphone array and 3 5 mm LINE IN port Issue 01 2013 03 27 Huawei Proprietary and Confidential 125 Copyright O Huawei Technologies Co Ltd HUAWEI TE30 Videoconferencing Endpoint User Guide B Technical Specifications Audio processing Acoustic echo cancellation AEC acoustic noise suppression ANS automatic gain control AGC VoiceClear and AudioEnhancer MIC TV LAN POWER port Functions as an HDMI Ethernet microphone or power port using the integrated cable Power and power supply Operating voltage and 100 240 V AC 50 60 Hz frequency 12 V DC Physical specifications Codec dimensions 157 mm x 235 mm x 167 LxWxH mm Package dimensions 232mm x 402mm x 237mm LxWxH Package Weight 3 3 kg Infrared remote control port Infrared signal reception Built in camera Imaging component 2 megapixel and 1 3 type CMOS imaging chip Resolution 1080p60 1920 x 1080 pixels and 720p 1280 x 720 pixels Zoom 12x optical Focal length f 3 9 46 8 Aperture F1 8 to F2 8 Maximum horiz
49. 6CIF and the only picture clock frequency had been 30000 1001 approximately 29 97 clock ticks per second H 264 AV C MPEG 4 Part 10 Advanced Video Coding is a standard for video compression The final drafting work on the first version of the standard was completed in May 2003 H 264 A VC is the latest block oriented motion compensation based codec standard developed by the ITU T Video Coding Experts Group VCEG together with the ISO IEC Moving Picture Experts Group MPEG and it was the product of a partnership effort known as the Joint Video Team JVT The ITU T H 264 standard and the ISO IEC MPEG 4 AVC standard formally ISO IEC 14496 10 MPEG 4 Part 10 Advanced Video Coding are jointly maintained so that they have identical technical content H 264 is used in such applications as Blu ray Disc videos from YouTube and the iTunes Store DVB broadcast direct broadcast satellite television service cable television services and real time videoconferencing H 323 is a recommendation from the ITU Telecommunication Standardization Sector ITU T that defines the protocols to provide audio visual communication sessions on any packet network The H 323 standard addresses call signaling and control multimedia transport and control and bandwidth control for point to point and multi point conferences A transmitting mode in which a half duplex system provides for communication in both directions but only one direction at a time not sim
50. 7 Huawei Proprietary and Confidential 40 Copyright Huawei Technologies Co Ltd HUAWEI TE30 Videoconferencing Endpoint User Guide Table 6 1 General conference parameters Parameter Answer Mode Open do not disturb right Mute local audio for answered calls Call parameter configuration Site called during startup Wi Fi network preferred Specifies how your TE30 handles incoming calls Manual Your TE30 prompts you to handle a call when the call comes in Answer call automatically Your TE30 automatically answers incoming calls when not being used in a conference Specifies whether the do not disturb function is available to all users If this function is enabled common users can under Advanced Settings gt Utilities enable or disable the do not disturb function which prevents you from being disturbed by incoming calls Specifies whether the TE30 turns off all sounds generated at your site when your TE30 joins a conference If you enable this parameter no remote site can hear your site Specifies whether to display a dialog box for setting the call type and rate when you initiate a point to point call If you do not select this parameter your TE30 uses the default call type and rate Specifies the site to be called automatically after the startup of your TE30 None The TE30 does not call any sites after the startup Select site from address book The TE30 displays the ad
51. Background The TE30 is in a conference Procedure Step 1 Choose Advanced Settings gt Utilities gt Hide Video Off When prompted confirm that you want to enable the function to hide the local video Issue 01 2013 03 27 Huawei Proprietary and Confidential 72 Copyright Huawei Technologies Co Ltd HUAWEI TE30 Videoconferencing Endpoint User Guide 8 Video and Audio Step2 Select Save After the function to hide the local video is enabled depending on your configuration ac may be displayed in the lower right corner of the video in full screen LI note For details about how to set the presence of the preceding icon see 8 1 4 Customizing the Onscreen Status Icons End Issue 01 2013 03 27 Huawei Proprietary and Confidential Copyright Huawei Technologies Co Ltd 73 HUAWEI TE30 Videoconferencing Endpoint User Guide 9 Captions Captions About This Chapter You can create a caption on your TE30 and during a conference share the caption with remote sites Your TE30 supports T 140 and non T 140 captions Table 9 1 describes the differences between these caption types Table 9 1 Differences between T 140 and non T 140 captions Non T 140 Caption T 140 Caption Superimposed on the video of your site and Not superimposed on the video of your site sent with the video to remote sites sent to remote sites and displayed on remote displays Can be sent and received by SIP and H 323 Can
52. Bar Test While seven color bars are displayed on the display check the color display quality Loopback Tests Your TE30 can transmit audio or video data on a channel to simulate an actual application and test whether the output is satisfactory You can perform a local loopback test to check the local network connection or a remote loopback test to check the remote network connection If a remote loopback test is performed data is transmitted from the local site to a remote site and then back to the local site Table 13 6 describes the loopback tests AN WARNING e To enable your TE30 to communicate with other endpoints stop the loopback test You cannot perform a loopback test on remote video if you are in a dual stream conference Table 13 6 Loopback tests Item to Be Tested Signal Stream Audio loopback Local audio module Microphone 1 2 Speaker Video loopback Local video module Camera 3 4 Monitor Digital loopback Local audio and video The endpoint performs local audio and Issue 01 2013 03 27 Huawei Proprietary and Confidential 116 Copyright Huawei Technologies Co Ltd HUAWEI TE30 Videoconferencing Endpoint User Guide 13 Maintenance Tet Item to Be Tested Signal Stream Remote audio Remote audio module Microphone gt 1 5 5 gt 6 gt 7 gt 8 gt loopback Network transmission 6 5 2 Speaker Remote video Remote video module Camera 535 55659
53. File to pack the software modules to be upgraded into a dat file and save the file to the computer Step 8 Close the window shown in Figure 13 3 Step 9 In the window shown in Figure 13 2 click Browser and select the dat file created and saved in Step 7 Step 10 Click Upgrade Step 11 In the displayed dialog box enter the upgrade password and click OK End Issue 01 2013 03 27 Huawei Proprietary and Confidential 110 Copyright O Huawei Technologies Co Ltd HUAWEI TE30 Videoconferencing Endpoint User Guide 13 Maintenance 13 2 3 Upgrading the TE30 Using the Bootroom System If upgrading the endpoint using its normal system fails you can use the bootrom system for the upgrade Prerequisites Before the upgrade note the following prerequisites Acopy ofthe target software is available on the computer The computer is connected to the TE30 using a crossover cable or a switch Context The bootroom system is used for upgrades when the endpoint software malfunctions This method can be repeatedly used and can ensure successful software upgrade when there are no hardware failures Procedure Step 1 While the TE30 is restarting or powering on press and hold the MODE button for 3 seconds The TE30 enters the bootrom system LI note At this time the TE30 has two IP addresses available the static IP address of the normal system and the default IP address 192 168 1 1 If the normal system IP address cannot be used f
54. Issue 01 2013 03 27 Huawei Proprietary and Confidential 32 Copyright Huawei Technologies Co Ltd HUAWEI TE30 Videoconferencing Endpoint User Guide 5 Microphone and Speaker 5 Microphone and Speaker About This Chapter While your TE30 provides a built in microphone you can connect external microphone arrays or other audio devices to the TE30 as audio input sources Before using the TE30 connect the audio input devices to the TE30 and set audio input parameters correctly 5 2 Connecting a Speaker You can connect your TE30 to external speakers for louder audio output and better audio quality 5 3 Configuring Audio Before using your TE30 to join a conference set the audio parameters to produce the best possible audio experience 5 1 Connecting an Audio Input Device For better sound pickup quality you can connect a VPM220 microphone array VPM220 for short or VPM220W wireless microphone array VPM220W for short to your TE30 Before connecting any audio input device to your TE30 get to know each audio input port so that you can make the connections quickly and properly Table 5 1 describes the audio input ports Table 5 1 Audio input ports Port Type Supported Audio Feature UNEIN IIT MIC TV LAN POWER Proprietary port Audio picked up by microphone arrays Issue 01 2013 03 27 Huawei Proprietary and Confidential 33 Copyright Huawei Technologies Co Ltd HUAWEI TE30 Videoconferencing Endpoint User G
55. T 140 or non T 140 For details about the differences between T 140 and non T 140 captions see Table 9 1 Step 2 Select Save End 9 2 Creating a Caption You can create and preview a caption on your TE30 Procedure Step 1 Choose Advanced Settings gt Utilities The Utilities screen is displayed Step 2 Select Middle Caption Banner or Bottom Caption Step 3 Select New and compose the caption End After a caption is created you can preview send or edit it 9 3 Sharing a Caption After you create a caption you can share the caption with remote sites Issue 01 2013 03 27 Huawei Proprietary and Confidential 76 Copyright O Huawei Technologies Co Ltd HUAWEI TE30 Videoconferencing Endpoint User Guide ARN gu Prerequisites Procedure Step 1 Step 2 Step 3 The TE30 is in a conference and a caption has been created Choose Advanced Settings gt Utilities The Utilities screen is displayed Select Middle Caption Banner or Bottom Caption Select a caption or banner and select Send End 9 4 Sending an Instant Message Prerequisites Background Procedure Step 1 Step 2 Step 3 Step 4 During a conference you can send instant messages to remote sites The TE30 is in a conference Both the sending party and receiving parties support T 140 captions For details about how to configure T 140 captions see Table 9 2 Instant messages are a type of T 140 caption During
56. Technologies Co Ltd HUAWEI TE30 Videoconferencing Endpoint User Guide Step 2 7 Conference Control Select Save End 7 2 Performing Conference Control View Site Broadcast Site Give Floor On the TE30 you can manage the audio and video of participant sites by performing conference control operations Non chair sites have access to only four conference controls Request chair Request floor View site and Revoke chair The chair site has access to all conference controls L note The Revoke chair function is available only to the site that initiates or pays for the conference On the View Site screen you can view a single site or multiple sites in turn at preset intervals L note During multipoint conferences hosted by standalone MCUs your TE30 supports multiple continuous presence views The function for viewing sites is different for the chair site and a non chair site Non chair sites The function to view sites is available when no site is being broadcast and no continuous presence is displayed during a conference The non chair sites can view the sites residing on the local MCU or MCUs of the same level only Chairsite The chair site can view any of the participant sites in the conference The function to view sites is available to the chair site all the time except when the chair site is broadcasting sites in turn The chair site can broadcast any of the sites participating in a con
57. This Chapter Before using the TE30 you need to connect video devices to it and set video parameters Video devices include video input devices such as a camera DVD player and computer and video output devices such as displays To enable your TE30 to deliver HD video quality ensure the video input and output devices support 720p or higher resolutions 4 Configuring Video Output After connecting video cables set the video output parameters such as output mode resolution refresh rate and stretch mode 4 2 Configuring Video Input Correct video input settings enable your TE30 to properly display video input from the built in camera and VGA IN port 4 4 Saving and Using Camera Presets Camera presets are camera positions you stored ahead of time Each camera preset stores the pan tilt and zoom PTZ settings of the camera You can simply control the camera by switching the camera between the camera presets 4 1 Configuring Video Output Background After connecting video cables set the video output parameters such as output mode resolution refresh rate and stretch mode Your TE30 has two video output ports VGA OUT and MAIN OUT HD The MAIN OUT HD port connects to the HDMI connector of the integrated cable Video is clearer at a higher resolution Select the video resolution that is the same as the resolution of the display connected to your TE30 Table 4 1 lists the resolutions supported by the video output ports
58. UAWEI TE30 Videoconferencing Endpoint User Guide 13 Maintenance 1 3 Maintenance About This Chapter This chapter describes maintenance and troubleshooting methods to help you maintain and troubleshoot the TE30 during use 13 3 Restoring Default Settings If software update fails and your TE30 malfunctions use the Restore Default function to restore your TE30 to its default settings 13 4 Configuring the NTP server The Network Time Protocol NTP server is used for system synchronization and provide time accuracy 13 5 Setting the Sleep and Wakeup Mode Your TE30 supports the sleep mode You can set the sleep time automatic startup and automatic shutdown time 13 6 Setting the Number Key Functions You can configure the number keys on the remote control for two stage dialing or camera preset control 13 7 Using Diagnostics Methods On the TE30 you can perform the following diagnostic tests sound and color bar tests network tests loopback tests and remote control tests 13 1 Preventive Maintenance You must check the working environment cable connection communication network connection and audio visual input and output of your TE30 periodically to ensure that the TE30 and its peripheral equipment work properly 13 1 1 Checking the Working Environment Periodically To ensure that your TE30 can be used properly check the working environment periodically Table 13 1 lists the items that need to be checked
59. UI When Advanced Settings is password protected the administrator must enter the password for access For details about how to set the password see 10 2 1 Setting the Administrator Password Common user Common users have access to all menus except Advanced Settings on the web interface and remote controlled UI Symbol Conventions The symbols that may be found in this document are defined as follows Issue 01 2013 03 27 Huawei Proprietary and Confidential ii Copyright Huawei Technologies Co Ltd HUAWEI TE30 Videoconferencing Endpoint User Guide About This Document Indicates a hazard with a high level of risk which if not avoided will result in death or serious injury di oy Indicates a hazard with a medium or low level of risk which if not avoided could result in minor or moderate injury Indicates a potentially hazardous situation which if not CAUTION avoided could result in equipment damage data loss performance degradation or unexpected results TIP Indicates a tip that may help you solve a problem or save time LL NOTE Provides additional information to emphasize or supplement important points of the main text Change History Changes between document issues are cumulative The latest document issue contains all the changes made in earlier issues Issue 01 2013 01 30 This issue is the first official release Issue 01 2013 03 27 Huawei Proprietary and Confidential iii Copy
60. WEI TE30 Videoconferencing Endpoint User Guide Parameter Scheduled power on Scheduled power on time Scheduled power off Scheduled power off time Step 2 Select Save 13 Maintenance Specifies whether the TE30 automatically powers on at the specified time If you enable this function you must also set Scheduled power on time Specifies the time when the TE30 is automatically powered on The value format depends on the value set for Time format Specifies whether the TE30 automatically powers off at the specified time If you enable this function you must also set Scheduled power off time Specifies the time when the TE30 automatically powers off The value format depends on the value set for Time format The default value is Disable The default value is 0 0 corresponding to 24 hour The default value is Disable The default value is 0 0 corresponding to 24 hour When the TE30 is in sleep mode the status indicator is still steady on End TIP To directly place the TE30 in sleep mode press on the remote control and select Sleep Follow up Procedure The TE30 wakes up from the sleep mode once any operation is performed on it For example the TE30 wakes up if there is an incoming call you perform an operation on the remote control or you connect to the TE30 from the web interface When the automatic shutdown time arrives the TE30 displays a dialog box and begins a
61. a conference 6 4 Sharing a Presentation With the presentation sharing function you can connect a VGA input source such as a computer and DVD player to your TE30 and share the VGA input source content with remote sites while those sites can still view the video of your local site 6 5 Creating a Favorite Conference If you need to regularly join certain conferences you can save those conferences as favorite conferences You can then quickly join a favorite conference without having to reset the conference parameters again 6 6 Scheduling a Conference On your TE30 you can schedule a conference to hold the conference at specific time 6 7 Joining an Authentication Conference The authentication conference allows you to if you do not know how many sites are expected to join the conference set the number of anonymous sites and hold an authentication conference A site can join the authentication conference by calling the conference access number Issue 01 2013 03 27 Huawei Proprietary and Confidential 39 Copyright Huawei Technologies Co Ltd HUAWEI TE30 Videoconferencing Endpoint User Guide 6 Conference 6 1 Answering an Incoming Call and Exiting a Conference You can specify how your TE30 handles incoming calls You can also exit a conference anytime Answering an Incoming Call Depending on your configuration your TE30 answers the call automatically or prompts you to answer the call manually Ifyou set Answer
62. a presentation you can also select p from the option bar and choose the desired operation Issue 01 2013 03 27 Huawei Proprietary and Confidential 47 Copyright Huawei Technologies Co Ltd HUAWEI TE30 Videoconferencing Endpoint User Guide 6 Conference 6 5 Creating a Favorite Conference If you need to regularly join certain conferences you can save those conferences as favorite conferences You can then quickly join a favorite conference without having to reset the conference parameters again Procedure Step 1 Choose Advanced Settings gt Conference Schedules gt Conference Step2 Select Create Step3 Select Add Site You can add sites using Address Book Others or LDAP Address Book Step 4 Set the conference parameters on the Options screen by referring to Table 6 3 Table 6 3 Conference parameters Rate Specifies the transmission rate The default value is 1920kbps for the conference Continuous presence Specifies the maximum number The default value is OFF of site videos that can be viewed simultaneously during the conference After continuous presence is broadcast the sites in the conference can view the videos of multiple sites simultaneously If you select OFF for this parameter the conference does not support continuous presence Anonymous H 323 Specifies the number of H 323 The default value is 0 sites PSTN and SIP anonymous sites Anonymous PSTN that are allowed to join the conference
63. able 3 7 Network diagnostics parameters Network Specifies whether to enable the H 323 This parameter is deselected by diagnostics call port RAS ports and SIP call port to default be used for network diagnostics If you select this parameter you must also set H 323 call port RAS source port RAS destination port and SIP call port H 323 call Specifies the port the network The default value is 1820 port diagnostics tool uses to receive and send call signaling during communication with your TE30 RAS source Specifies the port your TE30 uses to The default value is 1819 port receive and send RAS signaling during communication with the network diagnostics tool RAS Specifies the port the network The default value is 1819 destination diagnostics tool uses to receive and send port RAS signaling during communication with your TE30 SIP call port Specifies the port your TE30 uses to The default value is 5160 send SIP signaling during communication with the network diagnostics tool Test network Specifies whether to perform the ping The default value is Enable after exiting operation after your TE30 exits a conference conference Ping results are recorded in a log Step 2 Select Save End Issue 01 2013 03 27 Huawei Proprietary and Confidential 24 Copyright Huawei Technologies Co Ltd HUAWEI TE30 Videoconferencing Endpoint User Guide 4 Display and Camera 4 Display and Camera About
64. about 1 4 of the screen Use 2 pane as an adjective 2CIF defines a video with a resolution of 352 x 576 pixels and using progressive scanning 2SIF defines a video with a resolution of 352 x 480 pixels and using progressive scanning Users see three sites on one monitor in three panes Each pane is about 1 3 of the screen Use 3 pane as an adjective 4CIF defines a video resolution of 704 x 576 pixels 4SIF defines a video with a resolution of 704 x 480 pixels and using progressive scanning 720p is the shorthand name for a category of HDTV video modes The number 720 stands for the 720 horizontal scan lines of display Issue 01 2013 03 27 Huawei Proprietary and Confidential 130 Copyright O Huawei Technologies Co Ltd HUAWEI TE30 Videoconferencing Endpoint User Guide broadcast site broadcast single site built in MCU call absent sites call site cascading camera preset CIF continuous presence E Terminology resolution also known as 720 pixels of vertical resolution while the letter p stands for progressive scan or non interlaced When broadcast at 60 frames per second 720p features the highest temporal motion resolution possible under the ATSC standard Progressive scanning reduces the need to prevent flicker by filtering out fine details so sharpness is much closer to 10801 than the number of scan lines would suggest All sites except for the site being broadcast view the site
65. also registered with the GK can then use the site number or name as well as the IP address to call your TE30 LO note A GK is responsible for network bandwidth management endpoint authentication and address translation on the videoconferencing system Procedure Step 1 Choose Advanced Settings gt Settings gt Network gt IP gt H 323 Set the H 323 parameters by referring to Table 3 2 Table 3 2 H 323 parameters Enable GK Specifies whether to register your TE30 This parameter is deselected by with the GK default e If you select this parameter the TE30 will register with the GK after being started After the TE30 successfully registers with the GK it can call endpoints defined in the address Issue 01 2013 03 27 Huawei Proprietary and Confidential 13 Copyright Huawei Technologies Co Ltd HUAWEI TE30 Videoconferencing Endpoint User Guide 3 Network GK registration mode GK address H 323 ID Authenticati on user name book by their IP addresses numbers and names If you do not select this parameter the TE30 will not register with the GK In this case the TE30 can call other endpoints by their IP addresses only Specifies the mode for registering your TE30 with a GK e Auto Your TE30 automatically registers with an available GK on the network and obtains the GK address Manual You must set GK address which specifies the GK with which you want your TE30 to register S
66. an GMT 08 00 Beijing Time GMT Chongqing Hong Kong Urumqi Your TE30 automatically sets this parameter based on your settings of Your TE30 automatically sets Location this parameter based on the value set for Location Time format Specifies the format in which time is The default value is 24 hour displayed NMS server Specifies the IP address of the HUAWEI For details contact the local SMC 2 0 reseller or operator After you set this parameter and Connection type Local IP address Subnet mask and Gateway address your TE30 automatically attempts to obtain the HUAWEI SMC 2 0 settings After it obtains the configuration it displays the conferencing screen NOTE This parameter is available on the General screen only when you are configuring the TE30 for the first time Step 3 Select Next Set the H 323 parameters by referring to Table 3 2 Step 4 Select Next Set the Session Initiation Protocol SIP parameters by referring to Table 3 3 Step 5 Select Next Set the video input parameters by referring to Table 4 5 Step 6 Select Save End Follow up Procedure To set date and time parameters listed in Table 2 4 choose Advanced Settings gt Settings gt General Date and time Table 2 4 Date and time parameters Location Specifies the country or area where The default value is China your TE30 is located When you set this parameter your TE30 automatically adjusts the value of the Time zon
67. ation XGA E Terminology Separate Video 1 more commonly known as S Video also called Y C and sometimes incorrectly 2 referred to as Super Video 3 is an analog video signal that carries video data as two separate signals luma luminance and chroma color This differs from composite video which carries picture information as a single lower quality signal and component video which carries picture information as three separate higher quality signals S Video carries standard definition video typically at 480i or 576i resolution but does not carry audio on the same cable Source Input Format SIF defined in MPEG 1 is a video format that was developed to allow the storage and transmission of digital video 625 50 SIF format PAL SECAM has a resolution of 360 or 352 x 288 active pixels and a refresh rate of 25 frames per second 525 59 94 SIF Format NTSC has a resolution of 360 or 352 x 240 active pixels and a refresh rate of 29 97 frames per second A group of conference sites If certain sites attend a conference frequently users can define these sites as a group to facilitate site management Start sharing local site presentation with remote sites Stop broadcasting a site The other sites stop viewing the site Stop sharing local site presentation with remote sites Super Video Graphics Array or Ultra Video Graphics Array almost always abbreviated to Super VGA Ultra VGA or just SVGA or UVGA is a broad term
68. bles connected correctly use the power adapter to connect the TE30 to a power supply The power adapter indicator then comes on and the TE30 is automatically powered on Table 2 1 describes the TE30 indicator status Table 2 1 Indicator status Indicator TE30 Status Status Blinking Starting green Steady green Operating correctly Blinking red Encountered a fault such as a self check error overheating and software malfunction Blinking Sleeping orange Steady orange Being powered off Off Powered off The OLED display shows the IP address site number and indications for startup upgrade sleep mode and malfunction Table 2 2 describes the content shown on the OLED display Table 2 2 OLED display content When the TE30 OLED Display Shows Is Starting Message Booting Operating IP address and site number of the TE30 in turn at 10 seconds intervals Issue 01 2013 03 27 Huawei Proprietary and Confidential 5 Copyright Huawei Technologies Co Ltd HUAWEI TE30 Videoconferencing Endpoint User Guide 2 Installation and Initial Configuration When the TE30 OLED Display Shows Is C NNNM Being updated Message Downloading during software downloading Message Updating during software updates Sleeping Message Standby Malfunctioning Indications that signify fan running stop overheating or other faults e Hexadecimal error code following each indication Press
69. by a remote site to receive and send RAS signaling during communication with the local site Specifies the port used by the local site to receive and send Registration Admission and Status RAS signaling during communication with remote sites Specifies the port used by a remote site to receive and send RAS signaling during communication with the local This parameter is deselected by default This parameter is deselected by default No default value is set for this parameter The default value is 1720 The default value is 1719 The default value is 1719 Issue 01 2013 03 27 Huawei Proprietary and Confidential Copyright Huawei Technologies Co Ltd 22 HUAWEI TE30 Videoconferencing Endpoint User Guide 3 Network Poe Local listen Specifies the local SIP listening port The default value is 5060 port Server listen Specifies the listening port in the SIP The default value is 5060 port server with which your TE30 registers SIP call port Specifies the port used by your TE30 to send SIP signaling during communication with remote sites Local SIP Specifies the local SIP listening port TLS listen when Transmission type is set to TLS port SIP server Specifies the listening port in the SIP TLS listen server with which your TE30 registers port when Transmission type is set to TLS SIP TLS call Specifies the port used by your TE30 to port send SIP signaling during communication wi
70. by your TE30 is not recognized The JavaScript engine of Internet Explorer 6 is not upgraded or the required patches are not installed The pop up blocker is enabled on the browser Internet Options Click the Security tab Trusted sites and then Sites In Add this Web site to the zone enter your TE30 IP address Then click Add Click OK From the Internet Explorer menu bar choose Tools gt Internet Options Under Appearance on the General tab click Accessibility In the Accessibility dialog box deselect all options Click OK Install the patches Install the Microsoft Windows Script 5 7 recommended On the Internet Explorer menu bar choose Tools Pop up Blocker Turn Off Pop up Blocker If the Firefox is used choose Tools Options On the General tab select Show the Downloads window when downloading a file On the Privacy tab select Accept cookies from sites Then click OK to save the settings 12 2 Network Table 12 2 describes the troubleshooting methods for the problems arising on the network Table 12 2 Methods for troubleshooting common network problems The number of connections to Disconnect some Telnet the system has reached 7 connections If the interval between two If no data is transmitted through a When you attempt to use Telnet to access the TE30 a Issue 01 2013 03 27 Huawei Proprietary and Confidential 94 Copyrig
71. cal site is displayed as a blue screen at remote sites 8 1 Adjusting Video Display Effects You can adjust the video display effects by modifying the settings for the picture offset sampling phase and other picture parameters 8 1 1 Adjusting Picture Offset If you find the displayed video deviates from its normal position adjust the picture offset Issue 01 2013 03 27 Huawei Proprietary and Confidential 65 Copyright Huawei Technologies Co Ltd HUAWEI TE30 Videoconferencing Endpoint User Guide 8 Video and Audio Background Picture offset may occur in video input or output such as the computer desktop when it is displayed on the display screen You can adjust the picture offset in this case Procedure Step 1 Choose Advanced Settings gt Settings gt Video gt Image Offset Step2 Select VGA IN or VGA OUT Step 3 Select Horizontal offset or Vertical offset and move the slider End 8 1 2 Adjusting the Sampling Phase When the color of a picture displayed on the display is distorted adjust the sampling phase Background Color distortion may occur in video input when the video is displayed on the display That is the color seen from the computer monitor is different from the color seen from the monitor connected to your TE30 In this case you can set the sampling phase to adjust the color Procedure Step 1 Choose Advanced Settings gt Settings gt Video gt Sampling Phase gt VGA IN Step 2 Move the slider to a
72. ce password When initiating the conference set Conference control password which serves as the authentication password Anonymous sites must enter this password to join the conference If the Conference control password is left blank anonymous sites can join the conference without entering any password Obtaining the access number of the authentication conference You can obtain this number when requesting chair control rights after the conference starts Alternatively choose Advanced Settings gt Diagnostics gt Status gt Conference to query the access number Anonymous sites can ask the chair site for the access number and password of the authentication conference Nevertheless they cannot use their endpoints to call the chair site because the chair site is already in the conference Joining the authentication conference by anonymous sites Anonymous PSTN sites can join the conference by dialing the audio access number and anonymous IP sites can join the conference by dialing the video access number Check the necessary resource preparations At the chair site Check that the conference has available anonymous site resources and you have obtained the audio or video access number of the conference as well as the authentication conference password At the local site Check that the site has been registered with the GK or SIP Press C on the remote control Enter the access number of the authentication conference Set the call ty
73. ces with strong electromagnetic fields such as a microwave oven refrigerator or mobile phone Operating Requirements Do not allow children to play with the device or accessories Swallowing the accessories may be fatal Use the accessories such as the power adapter and battery provided or authorized only by the manufacturer Ensure that the device does not get wet If water gets into the device disconnect the power supply immediately and unplug all the cables connected to the device such as the power cable telephone cable and RF cable and then contact the appointed maintenance center Issue 01 2013 03 27 Huawei Proprietary and Confidential 118 Copyright Huawei Technologies Co Ltd HUAWEI TE30 Videoconferencing Endpoint User Guide A Safety Precautions Before plugging or unplugging any cable shut down the device and disconnect the power supply While plugging or unplugging any cable ensure that your hands are dry Do not step on pull or overbend any cable Otherwise the cable may be damaged leading to malfunction of the device Do not use old or damaged cables In lightning weather disconnect the device from the power supply and unplug all the cables connected to the device Keep the power plug clean and dry to prevent electric shock or other dangers If the device is not used for a long time disconnect the power supply and unplug the power plug If smoke sound or smell is emitted from the dev
74. cta conference from Conference set Start time and Conference duration ranging from 30 minutes to 360 minutes and select Schedule Select Create Set site and conference parameters set Start time and Conference duration and select Schedule End When the conference is scheduled you can find the conference information or delete the conference on the Schedule screen 6 7 Joining an Authentication Conference The authentication conference allows you to if you do not know how many sites are expected to join the conference set the number of anonymous sites and hold an authentication conference A site can join the authentication conference by calling the conference access number Background Figure 6 1 shows how to join an authentication conference Issue 01 2013 03 27 Huawei Proprietary and Confidential 50 Copyright Huawei Technologies Co Ltd HUAWEI TE30 Videoconferencing Endpoint User Guide Procedure Step 1 Step 2 Step 3 Step 4 Step 5 6 Conference Figure 6 1 Procedure for joining an authentication conference Setting the number of anonymous sites Setting the authentication password Obtaining the access number of the authentication conference Joining the authentication conference by anonymous sites Setting the number of anonymous sites Set the number of anonymous sites when initiating a conference For details see Table 6 3 Setting the authentication conferen
75. djust the sampling phase End 8 1 3 Setting Video Parameters On your TE30 you can set its video parameters including the video mode noise reduction and video resolution You can view the video result of your settings on the display connected to your endpoint Procedure Choose Advanced Settings gt Settings gt Video gt Video Parameters Set the video parameters by referring to Table 8 1 Table 8 1 Video parameters Parameter Description Built in camera Picture mode Specifies the output video The default value is display effect Standard e Standard reproduces video more faithfully Issue 01 2013 03 27 Huawei Proprietary and Confidential 66 Copyright Huawei Technologies Co Ltd HUAWEI TE30 Videoconferencing Endpoint User Guide 8 Video and Audio Parameter Description Vivid delivers brighter video with cooler color Natural delivers video with warmer colors User defined delivers video with custom settings After you select this option you can set the following parameters Ape rtur e Shar pens vide Issue 01 2013 03 27 Huawei Proprietary and Confidential 67 Copyright Huawei Technologies Co Ltd HUAWEI TE30 Videoconferencing Endpoint User Guide 8 Video and Audio 2A mode Specifies the mode for setting the The default value is Auto exposure and white balance parameters Auto In this mode the built in camera automatically selects the optimum exposure and white
76. dress book screen from which you can specify the site to be called automatically after the startup of your TE30 Specifies whether to prioritize a Wi Fi network when both wireless and wired networks are available This parameter is available only 6 Conference The default value is Manual This parameter is selected by default This parameter is deselected by default This parameter is deselected by default The default value is None This parameter is deselected by default Issue 01 2013 03 27 Huawei Proprietary and Confidential 41 Copyright Huawei Technologies Co Ltd HUAWEI TE30 Videoconferencing Endpoint User Guide 6 Conference when Wi Fi is enabled For details see 3 4 Setting Wi Fi Parameters Call times Specifies the maximum number of The default value is 1 attempts your TE30 calls a specified site after startup The maximum value is 10 If you set this parameter to 0 your TE30 does not call the specified site after startup Default call Specifies the default data The default value is 1920kbps bandwidth transmission rate for your TE30 NOTE If this parameter is set incorrectly the video quality will be affected or the call might even fail to be set up Step2 Select Save End Setting Advanced Conference Parameters Step 1 Choose Advanced Settings gt Settings gt Conference gt Advanced Set the advanced conference parameters by referring to Table 6 2
77. e End 6 3 Initiating a Conference Your TE30 provides multiple paths to initiating a conference Your TE30 displays the conferencing screen after its startup You can also access the conferencing screen using either of the following methods Press C on the remote control Select from the option bar From the Call Screen Perform any of the following Issue 01 2013 03 27 Huawei Proprietary and Confidential 45 Copyright Huawei Technologies Co Ltd HUAWEI TE30 Videoconferencing Endpoint User Guide 6 Conference Inthetext box enter the name or IP address of the site you wish to call Then press OK Or A on the remote control Fromthe address book select the site or group you wish to call Then press OK or e on the remote control LI note You can configure a Lightweight Directory Access Protocol LDAP address book on your TE30 For details see 6 8 2 Managing the Network Address Book e Select or press and hold e on the remote control Then speak out the name of the site you wish to call LI note e This function only applies to sites defined in the address book e If only one entry matches the site name you spoke out your TE30 calls the site directly If multiple entries are available you must manually select the desired site and place the call From the Conference Schedules Screen You can join an ongoing conference or initiate a favorite conference Prerequisites Your TE30 is regi
78. e To ensure device security change the password when you first log in to a string comprising uppercase and lowercase letters digits and special characters using the upgrade tool and web interface Step 2 Select Save End Issue 01 2013 03 27 Huawei Proprietary and Confidential 82 Copyright Huawei Technologies Co Ltd HUAWEI TE30 Videoconferencing Endpoint User Guide 11 Web based Remote Management 1 1 Web based Remote Management About This Chapter Your TE30 supports remote management using the web interface From the web interface you can set parameters view the settings and control the TE30 The major features of operating the TE30 using the web interface are as follows A computer is used to access the IP network where the TE30 is located When you log in to the TE30 web interface the TE30 web pages are displayed e Amaximum of three users can log in to the TE30 web interface simultaneously The administrator can configure the system while common or API users can set only personal settings The user who uses the remote control to operate the endpoint has a higher level of rights than the user who logs in to the endpoint using the web interface The former can grant the control right to or revoke the control right of the latter e You can import and export an address book or configuration file on the web interface e You can import license files on the web interface e With regard to inputting
79. e after your site joins a conference This parameter is deselected by default Font color Specifies the color in which the site The default color is white name is displayed Specifies the font size for the site name The default value is Medium display Font Type Bold Specifies whether the site name is displayed in bold Set the horizontal offset Set the vertical offset Specifies the typeface for the site name This parameter is available only when Language is set to P X f Fine tunes the site name s location leftward and rightward on the video Fine tunes the site name s location upward and downward on the video The default value is Boldface This parameter is deselected by default Value range 0 96 The default value is 48 Value range 0 96 The default value is 48 Issue 01 2013 03 27 Huawei Proprietary and Confidential Copyright Huawei Technologies Co Ltd HUAWEI TE30 Videoconferencing Endpoint User Guide 3 Network 3 Network About This Chapter With network settings configured correctly your TE30 can properly communicate with other network devices 3 1 Setting IP Parameters To use your TE30 on an IP network to implement video communication correctly set IP parameters which include DNS server address network interface mode and gateway address 3 2 Setting H 323 Parameters When an H 323 network gatekeeper GK is used on your videoconferencing system set the H 32
80. e authentication The conference parameters are displayed only when your TE30 is in a conference Input port status includes the video information about the built in camera and VGA IN port For example DVI 1080p 60Hz indicates that the input mode video resolution and refresh rate of the built in camera are DVI 1080p and 60 Hz respectively 13 1 4 Viewing the System Information System information helps you maintain your endpoint Procedure Choose Advanced Settings gt Diagnostics gt System Information The following information is displayed on the System Information screen Version information includes the endpoint model serial number software version hardware information logical version and microphone array version Specification information includes audio video ports bandwidth SIP built in MCU dual stream security and other main features of the TE30 13 1 5 Querying Logs Your TE30 logs all non query events when the terminal is operating in real time including user activities and commands The logs help with device maintenance fault identification and auditing Background Your TE30 can store a maximum of 100000 log records When the memory for recording the logs is full new logs can still be recorded The latest log will replace the oldest one The logs are sorted by time You can turn pages to view more entries To display the details of a log scroll to the log and select Details A log records t
81. e dry Do not drop throw or bend your wireless device Do not place the wireless device and its accessories in areas with extreme temperatures Reduction of Hazardous Substances This device is compliant with the EU Registration Evaluation Authorisation and Restriction of Chemicals REACH Regulation Regulation No 1907 2006 EC of the European Parliament and of the Council and the EU Restriction of Hazardous Substances RoHS Directive Directive 2002 95 EC of the European Parliament and of the Council For more information about the REACH compliance of the device visit the website www huaweidevice com certification You are recommended to visit the website regularly for up to date information Issue 01 2013 03 27 Huawei Proprietary and Confidential 120 Copyright Huawei Technologies Co Ltd HUAWEI TE30 Videoconferencing Endpoint User Guide A Safety Precautions Statement on a Class A Product This is a class A product In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures European Regulatory Compliance TE30 complies with the following European directives and regulations 1999 5 EC R amp TTE 2002 95 EC amp 2011 65 EU RoHS EC NO 1907 2006 REACH 2002 96 EC WEEE TE30 complies with Directive 2002 95 EC 2011 65 EU and other similar regulations from the countries outside the European Union on the RoHS in electrical and electronic
82. e is automatically automatically downloads records from the Disable network address book to the local address book Issue 01 2013 03 27 Huawei Proprietary and Confidential 55 Copyright Huawei Technologies Co Ltd HUAWEI TE30 Videoconferencing Endpoint User Guide 6 Conference FIPS Specifies whether to use FTPS to encrypt This parameter is selected data through the SSL and ensure data by default integrity To improve communication If FTPS is not used the TE30 uses FTP security select this which is insecure parameter Local records Specifies whether the following function The default value is prevail if is enabled If some records in the address Disable duplicates exist book on the FPTS or FTP server already exist in the local address book these records remain unchanged when the local address book is updated Prompt users Specifies whether a message is displayed The default value is during update to prompt you to update the local address Enable book if the versions of the network and local address books are different When you confirm the update site information in the network address book is downloaded to the local address book Clear local Specifies whether your TE30 The default value is records during automatically clears the local address Disable update book when the local address book is updated Server address Specifies the IP address of the server that No default value is
83. e or group to delete it from the address book Searching for a Record Enter the search criteria in the Search text box and the displayed query results are filtered in real time based on what your enter For example after you enter W in the text box the sites whose names start with W are displayed in the site list To perform an exact search for a site enter the whole name of the site in the text box 6 8 2 Managing the Network Address Book The network address book stores the addresses of the sites in the videoconferencing system You can download the network address book and update the local entries in batches Network address books can be stored on e File Transfer Protocol over SSL FTPS or File Transfer Protocol FTP server e LDAP server Managing the FTPS or FTP Network Address Book With FTPS or FTP server parameters set you can use your TE30 to access the server and download the network address book Configuring the FIPS or FTP Network Address Book Step 1 Choose Advanced Settings gt Settings gt Network gt Network Address Book gt Network Address Book Set the network address book parameters by referring to Table 6 5 Table 6 5 Network address book parameters Enable network Specifies whether to enable the network The default value is address book address book If you enable this function Disable set the other parameters described in this table Synchronize Specifies whether your TE30 The default valu
84. e parameter Issue 01 2013 03 27 Huawei Proprietary and Confidential 7 Copyright O Huawei Technologies Co Ltd HUAWEI TE30 Videoconferencing Endpoint User Guide 2 Installation and Initial Configuration Adjust time Specifies whether to adjust the This parameter is deselected automatically endpoint clock based on local by default based on DST observance of Daylight Savings Time DST If this function is enabled the endpoint clock is automatically adjusted one hour forward NOTE The presence of this parameter is controlled by your settings of Time zone This parameter is available for countries and regions that support DST Date format Specifies the format in which the date The default value is is displayed YYYY MM DD Enable NTP Specifies whether to automatically This parameter is deselected synchronizes system time with a by default Network Time Protocol NTP server at an interval of 300 seconds NOTE If you set this parameter to Enable NTP you must also set NTP server address NTP address Specifies the mode for your TE30 to The default value is Manual type obtain the NTP server IP address e Auto Your TE30 automatically obtains the NTP server IP address Manual You must manually set the NTP server IP address This parameter is available only when Connection type is set to Dynamic IP NOTE For details about how to set Connection type see 3 1 Setting IP Parameters NTP server Sp
85. e rate is set Line 3 42 to a value ranging from 64 kbit s to 512 kbit s set Line 1 1 only because you only need to dial that number to call the site If the ISDN site rate is set to 2 3 4 5 or6 x 64 kbit s set the other required parameters as well because you need to dial the BRI line numbers one by one to call the site Line 1 2 specifies the second number of the first BRI line Step 5 Select Save The new site 1s listed in Address Book End Creating a Group If certain sites regularly join the same conference you can define these sites as a group Step 1 From the Address Book screen select All Groups Step 2 If no groups are displayed select Add Group If groups are displayed select next to any group Step 3 In Create Group name the group Step4 Select the sites you wish to add to the group A selected site has a tick V displayed before it and is listed in the group box Step 5 Select Save The new group is listed in the group list of the Address Book screen End Issue 01 2013 03 27 Huawei Proprietary and Confidential 54 Copyright Huawei Technologies Co Ltd HUAWEI TE30 Videoconferencing Endpoint User Guide 6 Conference Modifying Deleting and Searching You can modify delete and search for in the address book Modifying a Record Select a site or group press OK on the remote control and modify the site or group settings Deleting a Record Select next to the desired sit
86. e wide screen video to narrow screen video cut the left and right sides of the wide screen video and then stretch the video to full screen After the chair site locks a conference and if site A is sharing presentation the other sites in the conference cannot share presentation until site A stops sharing presentation After the chair site locks the presentation only the site that is currently sharing the presentation can continue sharing presentation Other sites cannot share presentation During a conference the local site can share the content input by a computer with remote sites such as an excel file a diagram or a presentation Pass the chair control to another site Request chair rights and become the chair site Request to speak During a conference users can request the floor from the chair site After the chair rights are revoked there is no chair site in the conference If the site that revokes the chair rights wants to become the chair site the site needs to request chair rights After the chair site revokes the presentation token the relevant site stop sharing the presentation Issue 01 2013 03 27 Huawei Proprietary and Confidential 134 Copyright Huawei Technologies Co Ltd HUAWEI TE30 Videoconferencing Endpoint User Guide S S Video SIF site group start presentation stop broadcasting site stop presentation SVGA video view single site view site voice activ
87. echnologies Co Ltd HUAWEI TE30 Videoconferencing Endpoint User Guide Numerics 1080i 1080p 2 panes 2CIF 2SIF 3 panes 4CIF 4SIF 720p E Terminology Terminology 10801 is the shorthand name for a format of high definition video modes 1080 denotes the number of horizontal scan lines also known as vertical resolution and the letter i stands for interlaced In the alternate format of high definition video mode known as 1080p the p would stand for progressive scan 10801 is generally used in place of 1440x1080 at a frame rate of 29 97 30000 1001 while 1080p is usually used in place of 1920x1080 full HD at a frame rate of 23 976 fps 24000 1001 1080p is the shorthand name for a category of HDTV video modes The number 1080 represents 1 080 lines of vertical resolution 1 080 horizontal scan lines while the letter p stands for progressive scan meaning the image is not interlaced 1080p can be referred to as full HD or full high definition although 10801 is also Full HD 1920x1080 pixels The term usually assumes a widescreen aspect ratio of 16 9 implying a horizontal resolution of 1920 pixels This creates a frame resolution of 1920x1080 or 2 073 600 pixels in total The frame rate in hertz can be either implied by the context or specified after the letter p or 1 such as 1080p30 meaning 30 Hz Users see two sites on one monitor in two panes The two panes are of the same size Each pane is
88. ecifies the NTP server IP address No default value is set for this address parameter To set custom parameters listed in Table 2 5 choose Advanced Settings gt Settings gt Display gt Personalize Table 2 5 Custom parameters Transparenc Specifies the transparency of the The default value is 15 y background photograph of the menu screen Issue 01 2013 03 27 Huawei Proprietary and Confidential 8 Copyright Huawei Technologies Co Ltd HUAWEI TE30 Videoconferencing Endpoint User Guide 2 Installation and Initial Configuration If you set the parameter to Opaque no background photograph is displayed on the menu screen If you st this parameter to values other than Opaque a background photograph is displayed behind the menu screen with a degree of transparency corresponding to the value chosen Display IP Specifies whether to display the local IP This parameter is selected by address address on the conferencing screen default Select conference control operation Specifies the conference controls to display on the Conference Control screen Display Specifies the display position for the site The default value is Lower position name superimposed on the local video right corner Display Specifies the duration to display the site The default value is Always duration name display Display time and zone Specifies whether to superimpose the time zone and time on the video of your sit
89. ect Enable for all options under Scripting and Downloads Step4 Select OK Step 5 Select Trusted sites and then Sites The Trusted sites dialog box is displayed Step 6 In the Add this website to the zone text box enter the IP address of your endpoint Then select Add Step 7 Select Close Step 8 Select the Privacy tab Then move the slider to Medium Step9 Select OK The configuration is complete LO note If you choose to skip Step 5 through Step 7 from the menu bar of Internet Explorer choose Tools gt Pop up Blocker gt Turn Off Pop up Blocker End To set Firefox do the following Start the Firefox On the menu bar choose Tools gt Options On the Main tab enable Show the Downloads window when downloading a file and on the Privacy tab enable Accept cookies from sites Then select OK 11 3 Logging In to the Endpoint Web Interface Before using the web interface for TE30 remote management log in to its web interface Issue 01 2013 03 27 Huawei Proprietary and Confidential 84 Copyright Huawei Technologies Co Ltd HUAWEI TE30 Videoconferencing Endpoint User Guide 11 Web based Remote Management Procedure Step 1 Open Internet Explorer Step 2 In the address box enter your TE30 IP address such as 10 10 10 10 Step 3 Press Enter The login page is displayed Step4 Fill in User name and Password LO note e The default user name and password are admin Step 5 From the Language drop down list selec
90. ect this option if your TE30 registers with the Microsoft Office Communications Server OCS or Microsoft Lync Server CISCO VCS Select this option if your TE30 registers with the Cisco TelePresence Video Communication Server VCS Standard Select this option if your TE30 registers with other SIP servers Transmissio Specifies the protocol used for SIP The default value is UDP n type signaling transmission e TCP Use the Transmission Control Protocol TCP to implement transmission reliability UDP Use the User Datagram Protocol UDP to implement transmission with reduced latency TLS Use Transport Layer Security TLS to implement transmission security If you select this option you must import a certificate when your endpoint registers with a SIP server For details see 11 4 8 Importing a Certificate Video Specifies how your TE30 handles video The default value is Manual request requests from a remote endpoint during a handling point to point SIP audio call or multipoint conference Accept automatically Your TE30 automatically accepts video requests from the remote endpoint Reject automatically Your TE30 automatically rejects video requests from the remote endpoint Manual Your TE30 prompts you to accept video requests from the remote endpoint Issue 01 2013 03 27 Huawei Proprietary and Confidential 17 Copyright Huawei Technologies Co Ltd HUAWEI TE30 Videoconferencing Endp
91. ed Paying site Specifies the party that pays for The default value is Local site the conference Local site The local site pays for the conference e Another site Another site pays for the conference If you select this option enter the user name and password of the account used to pay for the conference Step 5 Enter a name for the conference and select Save End You can also perform the following operations on conferences To schedule or initiate immediately a favorite conference select it and press OK on the remote control Issue 01 2013 03 27 Huawei Proprietary and Confidential 49 Copyright Huawei Technologies Co Ltd HUAWEI TE30 Videoconferencing Endpoint User Guide 6 Conference e To modify a favorite conference select it and press next to the conference e To delete a favorite conference from the favorite conference list select it and press next to the conference 6 6 Scheduling a Conference On your TE30 you can schedule a conference to hold the conference at specific time Prerequisites Ensure that The TE30 is registered with a GK and the Huawei GK is enabled For details see 3 2 Setting H 323 Parameters The TE30 is not in a conference Background Your TE30 supports scheduling of H 323 conferences only Procedure Step 1 Choose Advanced Settings gt Conference Schedules gt Conference Step 2 Schedule a conference using either of the following methods Sele
92. efault in the local address book If you select this parameter you must also Issue 01 2013 03 27 Huawei Proprietary and Confidential 57 Copyright Huawei Technologies Co Ltd HUAWEI TE30 Videoconferencing Endpoint User Guide 6 Conference set Automatic update interval and Local records prevail if duplicates exist Local records Specifies whether the following function This parameter is prevail if is enabled If some records in the address deselected by default duplicates exist book on the LDAP server already exist in the local address book these records remain unchanged when the local address book is updated Automatic Specifies the interval for updating the The default value is 24 h update interval LDAP Address Book entries in the local address book Step 2 Select Save End Searching LDAP Sites After the LDAP server parameters are set your TE30 can communicate with the LDAP server properly On the Address Book page you can search for sites stored in the LDAP address book Table 6 7 lists the online status icons of the LDAP sites Available Table 6 7 Online status icons Issue 01 2013 03 27 Huawei Proprietary and Confidential 58 Copyright Huawei Technologies Co Ltd HUAWEI TE30 Videoconferencing Endpoint User Guide 7 Conference Control Conference Control About This Chapter During a multipoint conference you can control the video and audio of participant sites
93. em persists contact the videoconferencing network administrator to check the network 13 1 3 Viewing the System Status To perform diagnostics against line connection view the network connection status Use any of the following methods to access the Status screen and check the information Press on the remote control and select Status e Select from the option bar Issue 01 2013 03 27 Huawei Proprietary and Confidential 104 Copyright Huawei Technologies Co Ltd HUAWEI TE30 Videoconferencing Endpoint User Guide 13 Maintenance Choose Advanced Settings gt Diagnostics gt Status The following information is displayed on the Status screen Line status includes the IP address GK status site number SIP information and running duration Call status includes the line rate video rate frame rate presentation rate frame rate audio rate video packet loss rate presentation packet loss rate audio packet loss rate conference participating duration and presentation token The call status is displayed only when your TE30 is in a conference Conference parameters includes the call bandwidth video protocol video bandwidth frame rate audio protocol audio bandwidth presentation protocol presentation bandwidth frame rate remote number H 235 encryption status conference ID for video access conference ID for audio access ISDN trunk number conference ID for ISDN access and password for conferenc
94. ence the chair site can delete a site that is present in or absent from the conference After being deleted the site is removed from the site list and not related to the conference any more To enable the site to join the conference again the chair site must add the site to the conference by performing the Add Site operation Issue 01 2013 03 27 Huawei Proprietary and Confidential 61 Copyright Huawei Technologies Co Ltd HUAWEI TE30 Videoconferencing Endpoint User Guide 7 Conference Control Mute Unmute MIC After you have muted the microphone of a site the other sites in the conference cannot hear the site To enable the site to be heard unmute the microphone of the site Depending on the microphone status of a remote site you can mute or unmute the remote microphone after selecting the site a e H indicates that the microphone of the site is not muted You can press OK to mute the microphone am indicates that the microphone of the site is muted You can press OK to unmute the microphone Mute Unmute Speaker After you have muted the speaker of a site the site cannot hear the current conference To enable the site to hear the conference unmute the speaker Depending on the speaker status of a remote site you can mute or unmute the remote speaker after selecting the site El indicates that the speaker of the site is not muted You can press OK o mute the speaker N K indicates that the s
95. ent When you are scheduling or initiating a conference on an MCU select Support recording under conference settings Log in to the endpoint web interface Choose Conference Control Recording Click Start The recording starts End Follow up Procedure To stop recording click Stop 11 4 10 Backing Up Settings Background Procedure Step 1 Step 2 Step 3 The administrator can use the One Click Backup function to create a configuration backup file for your endpoint If some parameter settings under System Settings are inadvertently deleted or changed you can use this backup file to restore all settings under System Settings to the pre backup settings If a configuration backup file is already stored on your endpoint the new configuration backup file will replace the original one Log in to the endpoint web interface Choose System Settings gt Installation The Installation page is displayed Click One Click Backup On the One Click Backup page click Back Up Settings Your endpoint then starts to create a configuration backup file You will be notified when the backup is complete End Follow up Procedure To restore all settings under System Settings to the latest pre backup settings select Restore Settings Your endpoint will then restart and restore the settings 11 4 11 Capturing Photos To ensure that a conference runs smoothly you may need to monitor how the endpoint operates and whether
96. equipment The device does not contain lead mercury cadmium and hexavalent chromium and brominated flame retardants Polybrominated Biphenyls PBB or Polybrominated Diphenyl Ethers PBDE except for those exempted applications allowed by RoHS directive for technical reasons TE30 complies with Regulation EC NO 1907 2006 REACH and other similar regulations from the countries outside the European Union Huawei will notify to the European Chemical Agency ECHA or the customer when necessary and regulation requires TE30 complies with Directive 2002 96 EC on waste electrical and electronic equipment WEEE Huawei is responsible for recycling its end of life devices and please contact Huawei local service center when recycling is required Huawei strictly complies with the EU Waste Electrical and Electronic Equipment Directive WEEE Directive and electronic waste management regulations enacted by different countries worldwide In addition Huawei has established a system for recycling and reuse of electronic wastes and it can provide service of dismantling and recycling for WEEE By Huawei recycling system the waste can be handled environmentally and the resource can be recycled and reused fully which is also Huawei WEEE stratagem in the word Most of the materials in TE30 are recyclable and our packaging is designed to be recycled and should be handled in accordance with your local recycling policies In accordance with Article 11 2 in Di
97. esnstesv e Essa SSS SEa SEENA SESEO S Er Eoin 25 Ail Configuring Vid o OQ tP t aese e err e ene e e ri Hr VEIRE re e E p oE En 25 4 2 Configuring Video Input iespiesti enose er eor ps IE rE t EE obsess E EErEE ESE EA Toor pE rec beri peu 29 4 3 Selecting and Controlling a Camera sees nennen eene enne trennt tenerent entren 30 4 3 1 Selecting a Cameta anie ee i eine be eee eh t beet 31 4 3 2 Adjusting the Focal Length 2 te ette susp rir pei ate EESE Enn Rea Eiri 31 4 3 3 Controlling a Camera s 5 eit aie eh eee ee he La SA eremitae ate 31 4 4 Saving and Using Camera Presets 4 eer aene er iie pte eee ere teen die de 32 5 Microphone and Speaker 54 522 iniit st topo nb hr En QI vitia FI IL aU os p d etasasecatesessesveaaaesceacacsans 33 5 1 Connecting an Audio Input Device esessesssssesseseeeeeeene ener tene teen trennen trennen entree enne en 33 5 1 1 Conn cting VPM220 nee OR pl rtr ERR tei o certes 34 51 2 Connectins VPM220W pe md tetra iae i Et pts 34 5 1 3 Connecting Other Audio Input Devices essent een nennen rennes 36 5 2 Connecting a Speaker 4 itte Dott ee etr ere rete i RP e SEU HERR I tereti eR pror ERE 36 5 3 Gonfiguring AUIO epa AI ei Re i PEU 36 Issue 01 2013 03 27 Huawei Proprietary and Confidential iv Copyright Huawei Technologies Co Ltd HUAWEI TE30 Videoconferencing Endpoint User Guide Contents Xil Jr MM
98. ettings and restart After the endpoint is restored to its default settings its IP address is reset to 192 168 1 1 End 13 4 Configuring the NTP server The Network Time Protocol NTP server is used for system synchronization and provide time accuracy Procedure Step 1 Choose Advanced Settings gt Settings gt General gt Date and time Set the NTP parameters by referring to Table 2 4 Step 2 Select Save End 13 5 Setting the Sleep and Wakeup Mode Your TE30 supports the sleep mode You can set the sleep time automatic startup and automatic shutdown time To reduce power consumption you can configure your TE30 to enter sleep mode after it has been in the idle state for a defined period of time Procedure Step 1 Choose Advanced Settings gt Settings gt General gt Power supply Set the sleep and automatic startup and shutdown parameters by referring to Table 13 4 Table 13 4 Sleep and automatic startup and shutdown parameters Enter sleep mode Specifies the period after The default value is After which the TE30 enters sleep 10 min mode if you do not perform any operations If you set this parameter to Never the TE30 will never enter sleep mode Wake on LAN Specifies whether you can The default value is use an encapsulation tool to Disable remotely power on or wake the TE30 Issue 01 2013 03 27 Huawei Proprietary and Confidential 113 Copyright Huawei Technologies Co Ltd HUA
99. etwork through an IP line set this Issue 01 2013 03 27 Huawei Proprietary and Confidential 44 Copyright Huawei Technologies Co Ltd HUAWEI TE30 Videoconferencing Endpoint User Guide 6 Conference parameter to Limited for better video conference quality Dynamic Specifies whether the TE30 This parameter is deselected by bandwidth implements the following if the default packet loss rate increases due to insufficient network bandwidth automatically decreases the conference bandwidth until packet loss does not occur constantly or the conference bandwidth is decreased to 64 kbit s If constant parameters do not select this packet loss is detected the TE30 parameter can dynamically adjust bandwidth to recover stable conference quality within 1 minute e When the network is running within normal parameters do not select this parameter When the network is not running within normal reserved Specifies whether to reserve The default value is Enable presentation bandwidth for presentations when bandwidth no presentation is being shared When this function is enabled your TE30 reserves bandwidth for presentation sharing instead of using all of the bandwidth for video transmission Preferred IP Specifies the protocol that IP sites The default value is H 323 protocol preferentially use When Line type is set to Auto for IP sites your TE30 uses this protocol to call the IP sites Step2 Select Sav
100. ewall and verify the NAT settings Contact the videoconferencing system administrator to solve the problem Check the network and rectify relevant faults Issue 01 2013 03 27 Huawei Proprietary and Confidential 100 Copyright Huawei Technologies Co Ltd HUAWEI TE30 Videoconferencing Endpoint User Guide 12 Troubleshooting The local site is set to pay for the conference but the account balance of the local site is insufficient Another site is to pay for the conference but the corresponding account number or password is incorrect or the account balance of the site is insufficient Multiple conferences were currently being held and port resources on the videoconferencing system are insufficient Enter the account number and the password correctly and top up the relevant account If the port resources are insufficient you need to wait until the resources are available or you can reduce the number of sites attending the conference and then add sites as required after the conference is held successfully 12 6 Conference Control Table 12 6 describes how to troubleshoot common problems you may encounter during conference control Table 12 6 Troubleshooting methods for conference control problems While the TE30 is A site in the conference is being Ask the chair site to stop in a conference you broadcast and all the sites except the site broadcast cannot view a chair site and b
101. f three concurrent SSH logins are allowed For details see 10 2 3 Allowing Remote Login SSH logins are recommended for users performing debugging The administrator user name and password for a debug user are both debug You cannot change the user name e The available debug module services depend on the user level Web Interface User Authentication Onlyusers with authenticated passwords can log in to the endpoint web interface Configure the endpoint to use the HTTPS to transmit the user name and password to the server during login authentication Issue 01 2013 03 27 Huawei Proprietary and Confidential 78 Copyright Huawei Technologies Co Ltd HUAWEI TE30 Videoconferencing Endpoint User Guide 10 Security Web Request Authentication When a user requests to access a specified web page or submits a servlet request the TE30 checks that the user s session identifier is valid and that the user is authorized to perform the operation The server implements the final authentication The server verifies the user generated data Before transmitting it to clients the server encodes the data in the HyperText Markup Language HTML to prevent malicious code and cross site scripting attacks Web security software is used to scan the web server and applications to ensure that there are no high risk vulnerabilities Protocol Anti Attack Measures The communication port matrix is provided in the product documenta
102. f with the TE30 rear ports This helps you connect cables Refer to Figure 2 1 to connect cables to your TE30 Issue 01 2013 03 27 Huawei Proprietary and Confidential 3 Copyright Huawei Technologies Co Ltd HUAWEI TE30 Videoconferencing Endpoint User Guide 2 Installation and Initial Configuration Figure 2 1 Connecting cables ar Im a l O a d 3 5 mm audio 3 5 mm audio VGA VGA KD s 1 3 RJ45 RJ45 O_O In Figure 2 1 e Video input Use the built in camera in your TE30 as the video input source Your TE30 cannot be connected to external cameras Presentation input Use a VGA cable to connect the TE30 VGA IN port to a computer VGA out port Audio input Use the built in microphone Alternatively use the 10 m proprietary cable provided by a VPM220 microphone array to connect the integrated cable HD AI connector and the VPM220 Computer audio input Use a 3 5 mm audio cable to connect the TE30 LINE IN port to a computer audio output port Video and audio output Connect the provided integrated cable to the TE30 MIC TV LAN POWER port and use an HDMI cable to connect the HDMI connector to the monitor HDMI input port Presentation output Use a VGA cable to connect the TE30 VGA OUT port to a projector VGA out port LANconnection Use the provided network cable to connect the integrated cable LAN connector to the network port of a network device Power supply Use the pro
103. fault CAUTION This function involves privacy protection Ensure that its use complies with local laws and regulations Step 1 Choose Advanced Settings gt Settings gt Secured gt SSH Telnet Set the SSH and Telnet login parameters by referring to Table 10 3 Table 10 3 SSH and Telnet Login Parameter Telnet Login Specifies whether to enable Telnet logins for system log and status query and other maintenance and configuration purposes This parameter is deselected by default The default Telnet login user name and passwords are both debug To protect against unauthorized access change the password at the Issue 01 2013 03 27 Huawei Proprietary and Confidential 81 Copyright Huawei Technologies Co Ltd HUAWEI TE30 Videoconferencing Endpoint User Guide 10 Security a I NN SSH Specifies whether to enable SSH This parameter is selected by which improves transmission default security and prevents information disclosure Step 2 Select Save End 10 2 4 Setting the Upgrade Password You can set the password required to upgrade the TE30 software using the upgrade tool and web interface Step 1 Choose Advanced Settings gt Settings gt Secured gt Upgrade password Set the upgrade password parameters by referring to Table 10 4 Table 10 4 Upgrade password Upgrade Specifies the password required to By default no password is set password upgrade the terminal softwar
104. ference except for an audio only site or broadcast multiple sites including the chair site in turn at preset intervals When a site is broadcast all non chair sites are forced to view the broadcast site while the chair site can view any site present at the conference To stop broadcasting perform Stop or Discussion operation After the chair site stops site broadcast all the sites in the conference can view any other site The Stop function is available when a site is being broadcast Using this function the chair site can give the floor to a site and mute all the other sites Issue 01 2013 03 27 Huawei Proprietary and Confidential 60 Copyright Huawei Technologies Co Ltd HUAWEI TE30 Videoconferencing Endpoint User Guide 7 Conference Control After the chair site gives the floor to a site the video and sound of the site are broadcast and all the sites except the chair site and the site given the floor are muted To give the floor to a site access the Give Floor screen scroll to the site and press OK on the remote control To take back the floor select Discussion Lock Presentation During a conference the chair site can lock the presentation sharing right of a single site or the entire conference LI note Before using this function ensure that the MCU and service software used along with your TE30 support this function e To lock the presentation sharing right of a single site select that site
105. g Firewall Parameters 3 Network With the firewall settings correctly configured video conferences held using your TE30 are Secure Background The firewall protects your IP network by separating the internal and external network communication data With Network Address Translation NAT technology a device on a local area network LAN is allocated with a dedicated internal IP address and uses an external IP address to communicate with external devices If your LAN uses NAT technology set the IP address of the NAT wide area network WAN on your TE30 Procedure Step 1 Choose Advanced Settings Settings Network Firewall Set the firewall parameters by referring to Tab Table 3 6 Firew le 3 6 all parameters Enable H 460 Use NAT NAT address H 323 call port RAS source port RAS destination port Specifies whether to use H 460 for traversal between public and private networks after your TE30 is recognized as a private network endpoint Specifies whether NAT is enabled for traversal between public and private networks An endpoint installed on a private network is considered as a public network endpoint after NAT is enabled on the endpoint Even if you then enable H 460 on the endpoint it is still considered as a public network endpoint and H 460 is not used Specifies the public IP address for your TE30 This parameter is required after you select Use NAT Specifies the port used
106. g the Onscreen Status Icons seeesseeeeeeeseeeeee nennen en eene 69 8 2 Adjusting Audio Effects repu IESU nue URGE DAE 70 8 3 Adjusting the Eocal Volume oot ee RR Uim Ue tps RO ette idet tue inten LES 71 8 4 Adjusting the Screen Layout e reete tese e CER IRE PRBPUIEU TO RR UTD rer SE EERS Rea Dra 71 8 3 Selecting Video Sources eed eS UPPER 72 8 6 Hhding the Local Video 5 rtt te Rt Up e et cte rette this 72 EEG iilo p M 74 9 1 Specitying Caption Settings ionem itt de rete ee he Eo ecoute este EKES e EEEE bete derit 75 9 2 Creating Caption iio tere oe deg t DER ERO Uto te eere tte er 76 9 3 Sharing Caption epa URDU Reo ue uM 76 9 4 Sending an Instant Message ssssssseeseeeseeeeeeeenee eene eene en eene entrent tenete ne teee tree tren teste eter enne enne enne en TI TO SC CUAL a 78 10 1 Security Feature Srn contes tte tee eMe WA eine Ate orte ebd Aste at ones 78 10 2 Confisurin gs Security Settings eee tiit rs pi eI Be e ORE UE Hee Ee RERE iesu e erp eee teens 79 10 2 1 Setting the Administrator Password eese nennen neen nre 79 10 2 2 Enabling Encryption iet t tege ete tie reiecit Pete e er eerie nre dete cso 80 10 23 Allowing Remote Login eie eti eti t e le d ce edd teet 80 10 2 4 Setting the Upgrade Password essent eene enne eene teneret trennen eene enne 82 11
107. have been reserved for the conference To set continuous presence Select a pane From the drop down list box in the displayed dialog box select the site whose video you wish to display in the pane Then select OK If a site already exists in the pane selected the site will be displaced by the site you newly select To delete all the sites in continuous presence select Delete All Revoke Presentation The chair site can revoke the presentation sharing right of a site that is sharing its presentation to stop the site from sharing the presentation This function is used by the chair site to revoke the presentation sharing right from a site during a dual stream conference when the presentation mode is set to Presentation The site stops sharing its presentation after its presentation sharing right is revoked Voice Activation Release Chair Discussion Voice activation is used in discussion mode When voice activation is enabled the site with the loudest voice is displayed to other sites in the conference After you enable voice activation and set the sensitivity Ifthe volume of one or multiple sites exceeds the voice activation threshold the video of the loudest site is broadcast If the voice activation threshold is not exceeded the conference status is not changed To disable voice activation select Disable from the Voice Activation drop down list box A non chair site can request for chair control rights only
108. he following information Event time Event level Endpoint defined event type Event details Issue 01 2013 03 27 Huawei Proprietary and Confidential 105 Copyright Huawei Technologies Co Ltd HUAWEI TE30 Videoconferencing Endpoint User Guide 13 Maintenance To search for a log select Query and specify the search criteria Procedure Choose Advanced Settings gt Diagnostics gt Logs Then select the log you want to view 13 2 Software Upgrade Your TE30 supports the following software upgrade methods automatic locally using the bootrom system and from the web interface A CAUTION During the upgrade do not power off the TE30 to prevent faults that cannot be rectified Table 13 2 describes the differences between the four upgrade methods Table 13 2 TE30 upgrade Upgrade Method Automatic upgrade Local upgrade Upgrade using the bootroom system Upgrade from the web interface Before the upgrade note methods With the automatic upgrade function enabled and automatic upgrade settings configured the TE3 obtains upgrade files from the specified server and installs the upgrade files when the upgrade interval arrives For details see 13 2 1 Automatic Upgrade Download the upgrade software to a computer connect the computer to the TE30 directly or over the LAN and upgrade the TE30 For details see 13 2 2 Upgrading the TE30 Locally If upgrading the endpoint using its normal system fai
109. hone indicators blinking blue in turn The VPM210W starts properly and is clockwise obtaining an IP address The VPM220W is reconnecting to the TE30 Microphone indicators blinking blue at the The VPM210W is being upgraded same time Wi Fi indicator steady red The Wi Fi connection is faulty or Wi FI signal is weak Wi Fi indicator blinking red The VPM220W cannot connect to the TE30 over Wi Fi Battery level indicator off The battery level is normal Battery level indicator red The battery level is lower than 3 65 V Battery level indicator blinking red The battery level is lower than 3 4 V Charging status indicator blinking blue The VPM220W is being charged slowly Charging status indicator steady blue Charging is complete Charging status indicator off The VPM220W is not placed on the charger dock Issue 01 2013 03 27 Huawei Proprietary and Confidential 35 Copyright Huawei Technologies Co Ltd HUAWEI TE30 Videoconferencing Endpoint User Guide 5 Microphone and Speaker For details see the HUAWEI VPM220W Microphone Array User Guide and HUAWEI VPM220W Microphone Array Quick Start Guide 5 1 3 Connecting Other Audio Input Devices You can connect other audio input devices such as a computer or mobile phone to the LINE IN port on your TE30 5 2 Connecting a Speaker You can connect your TE30 to external speakers for louder audio output and better audio quality Before you connect a speaker to your TE30
110. ht Huawei Technologies Co Ltd HUAWEI TE30 Videoconferencing Endpoint User Guide Problem message is displayed to indicate that the number of connections to the TE30 has reached the limit 12 3 Video 12 Troubleshooting connection attempts is less Telnet connection for 10 minutes than 10 minutes the TE30 the connection breaks counts these two attempts as automatically Wait 10 minutes or separate connections When longer to allow some Telnet connection attempts are connections to break before you frequent the connections limit try to access the system by Telnet is easily reached For example when network faults are rectified immediately after they occur Telnet connections will be reestablished while the Telnet resources remain occupied Table 12 3 describes the troubleshooting methods for the problems with videos Table 12 3 Troubleshooting of the problems with videos While the TE30 is powered on and not in a conference the display does not show the remote controlled UI or the local video While the TE30 is powered on and not in a conference the display shows the local video but not the remote controlled UI While the TE30 is in a conference the display shows the The display is powered off Power on the display The video channel of the Set the video channel correctly display is selected incorrectly using the remote control The video settings of the TE30 Retain the defa
111. ial 71 Copyright Huawei Technologies Co Ltd HUAWEI TE30 Videoconferencing Endpoint User Guide 8 Video and Audio The icon for the local or remote presentation disappears once the local presentation source is disconnected from the TE30 or the sharing of the remote presentation stops Before a conference starts you can set the position of the PiP window on the screen For details see Table 4 4 8 5 Selecting Video Sources You can specify video input ports for the local video local presentation and remote video Selecting the Local Video Source Step 1 Press EM on the remote control to switch to the local video Step 2 Press 23 on the remote control and in the lower right corner of the screen select a video feed as the local video source End Selecting the Local Presentation Source Select source from the option bar Then specify a video feed as the local presentation Selecting the Remote Video Source During a conference you can select to view a remote video source Step 1 Press EM on the remote control to switch to the remote video Step 2 Press 23 on the remote control and in the lower right corner of the screen select a video feed as the remote video source End 8 6 Hiding the Local Video During a conference you can hide the local video if you do not want the video to be seen by remote sites After this function is enabled the local site is displayed as a blue screen at remote sites
112. ice stop using the device immediately disconnect the power supply unplug the power plug and other cables and remove the batteries Then contact the appointed maintenance center for repair Ensure that no object such as metal shavings enters the device through the heat dissipation vent Before connecting any other cable connect the ground cable of the device Do not disconnect the ground cable until you have disconnected all the other cables Ensure that the three phase power socket is grounded properly The neutral line and the live line cannot be connected inversely Do not scratch or abrade the shell of the device The shed painting may lead to skin allergy or malfunction of the device If the shed painting material drops into the host a short circuit may occur Cleaning Requirements Before cleaning the device stop using it disconnect the power supply and unplug all the cables connected to the device such as the power cable telephone cable and RF cable Do not clean the device shell with any cleaning solution or cleanser spray Use a piece of soft cloth to clean the device shell Battery Usage Requirements of the Remote Control Use only the recommended battery Pay attention to the polarity of the batteries while installing them If a battery does not fit in the device do not apply force Otherwise the battery may leak or explode To reduce the risk of explosion do not use batteries of different types together F
113. installation If this device does cause harmful interference to radio or television reception which can be determined by turning the device off and on the user may take one or more of the following measures Reorient or relocate the receiving antenna Reinforce the separation between the device and receiver Connect the device into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio or TV technician for assistance Issue 01 2013 03 27 Huawei Proprietary and Confidential 122 Copyright Huawei Technologies Co Ltd HUAWEI TE30 Videoconferencing Endpoint User Guide A Safety Precautions AN WARNING This equipment complies with FCC RF radiation exposure limits set forth for an uncontrolled environment This transmitter must not be co located or operating in conjunction with any other antenna or transmitter This equipment should be installed and operated with a minimum distance of 20 centimeters between the radiator and your body AN caunon The manufacturer is not responsible for any radio or TV interference caused by unauthorized modifications to this equipment Such modifications could void the user authority to operate the equipment Issue 01 2013 03 27 Huawei Proprietary and Confidential 123 Copyright Huawei Technologies Co Ltd HUAWEI TE30 Videoconferencing Endpoint User Guide B Technical Specifications Technical Specification
114. iple local or remote cameras are available use the following method to select a specific camera EK Step 2 Press 23 on the remote control and select the desired camera from the list displayed in the lower right corner End 4 3 2 Adjusting the Focal Length You can change the magnification of distant objects by adjusting the focal length of the camera Step1 Select m Step 2 Select Adjust Focus and adjust the focal length as required End 4 3 3 Controlling a Camera You can perform pan tilt and zoom PTZ control over a local or remote camera Procedure Step 1 Press LM on the remote control Step 2 On the camera control screen perform any of the following Press L2M to switch between local and remote cameras The text in the upper left corner indicates the camera that is currently being controlled local or remote Press navigation keys to turn the camera lens Press 9 to zoom in or a to zoom out End Follow up Procedure You can restore a local or remote camera to its default location On the camera control screen press OK on the remote control and follow the onscreen instructions Issue 01 2013 03 27 Huawei Proprietary and Confidential 31 Copyright Huawei Technologies Co Ltd HUAWEI TE30 Videoconferencing Endpoint User Guide 4 Display and Camera 4 4 Saving and Using Camera Presets Camera presets are camera positions you stored ahead of time Each camera preset stores the
115. iple video endpoints at the same time All parties remain continuously visible or present for the duration of the call and the user can have control over the screen layout Continuous presence is better suited for team collaboration since it allows participants to see the reactions body language of all participants not just the speaker Issue 01 2013 03 27 Huawei Proprietary and Confidential 131 Copyright Huawei Technologies Co Ltd HUAWEI TE30 Videoconferencing Endpoint User Guide D delete site dual stream E end conference F full duplex G G 711 G 722 G 728 give floor H H 239 E Terminology Remove a site from the site list During a conference two channels of video streams can be sent or received simultaneously For example one channel is used for transmitting video such as video captured by a camera and the other channel is used for transmitting presentation such as a computer desktop The two channels of videos can be displayed on two displays End a conference In this case all sites leave the conference A full duplex or sometimes double duplex system allows communication in both directions and unlike half duplex allows this to happen simultaneously Land line telephone networks are full duplex since they allow both callers to speak and be heard at the same time A good analogy for a full duplex system would be a two lane road with one lane for each direction G 711 also known as Pul
116. itched Telephone Network PTZ Pan Tilt Zoom Q QoS Quality of Service R RM ResourceManager S SDI Serial Digital Interface SIP Session Initiation Protocol SMB SubMiniature version B connector SXGA Super Extended Graphics Array U USB Universal Serial Bus V VGA Video Graphics Array W WCDMA Wideband Code Division Multiple Access Wi Fi Wireless Fidelity WOL Wake on LAN X XGA Extended Graphics Array Y YPrPb Issue 01 2013 03 27 Huawei Proprietary and Confidential 139 Copyright Huawei Technologies Co Ltd
117. l supported Specifies the identity authentication mode used on the Wi Fi network OPEN If you select this option the value available for Encryption mode are NONE and WEP SHARE If you select this option the values available for Encryption mode is WEP WPA PSK If you select this option the values available for Encryption mode are TKIP and AES WPA2 PSK If you select this option the values available for Encryption mode are TKIP and AES Specifies the password used by other devices to connect to your TE30 The default value is 802 11b g n Default values e The default value of Identity authentication mode is OPEN The default value of Encryption mode is NONE NOTE When the TE30 is connected to a VPM220 you must set Identity authentication mode to WPA PSK or WPA2 PSK The required password types vary depending on your settings of Encryption mode Issue 01 2013 03 27 Copyright O Huawei Technologies Co Ltd Huawei Proprietary and Confidential 19 HUAWEI TE30 Videoconferencing Endpoint User Guide 3 Network If you set Encryption mode to NONE the Wi Fi network provided by your TE30 is open to everyone Local IP Specifies the IP address and subnet mask Examples address of your TE30 Local IP address Subnet mask 192 168 1 10 e Subnet mask 255 255 255 0 Specifies whether your endpoint assigns This parameter is deselected by IP addresses to devices connected to
118. l to call the site If you set Category to CT site the available value for this parameter is SIP Number Specifies the site number used to place calls between sites e The IP El T1 4E1 basic rate interface BRI and H 323 phone site numbers are allocated by the videoconferencing service provider The PSTN site numbers are telephone numbers Telepresence site Select this option for a Huawei telepresence site CT site Select this option for a Cisco TelePresence site The default value is H 323 No default value is set for this parameter No default value is set for this parameter The default value is 8Mbps Select the highest available call rate No default value is set for this parameter No default value is set for this parameter Issue 01 2013 03 27 Huawei Proprietary and Confidential Copyright Huawei Technologies Co Ltd 53 HUAWEI TE30 Videoconferencing Endpoint User Guide 6 Conference Area code Specifies the area code for the site No default value is set for this Set this parameter based on your parameter Country Region code settings This parameter is required when Type is set to ISDN or PSTN Line 1 1 Specify the numbers used by your No default value is set for Line 1 2 TE30 to call the site These these parameters parameters are available only for Line 2 1 ISDN sites You can set two Line 2 2 numbers for each BRI line Line 3 1 e When the ISDN sit
119. lable for the local site hours of the network because the network is busy Certain data is lost during Replace the relevant network transmission because the connection device quality of a network connection device such as an Issue 01 2013 03 27 Huawei Proprietary and Confidential 96 Copyright O Huawei Technologies Co Ltd HUAWEI TE30 Videoconferencing Endpoint User Guide Problem Possible Cause 12 Troubleshooting optical fiber transceiver is poor While the TE30 is in a conference the Ask the remote site administrator to perform a remote video can be local video loopback test If displayed the video quality is good the continuously but the video frame rate set at the video quality is not remote site is too high satisfactory While the TE30 is not in a conference the local video is too bright or too dark The video settings of the display are inappropriate The video settings of the endpoint are inappropriate Ask the administrator of the remote site to disconnect from the conference reduce the video frame rate and join the conference again Retain the default values for video parameters on the TE30 and display Retain the default values for video parameters on the TE30 and display The camera is faulty Send the TE30 to the local distributor for maintenance While the TE30 is in a conference when a remote site is sharing its computer desktop the local VGA disp
120. lay cannot display the shared computer desktop The resolution of the remote computer exceeds the maximum resolution supported by the TE30 The local VGA display is not supported A computer is connected to the TE30 but the local VGA display does not show the computer desktop The capability of the VGA display is limited The resolution or refresh rate of the local SXGA output is too high to be supported by the VGA display The TE30 supports only certain combinations of resolutions and refresh rates The combination of the resolution and refresh rate set on the computer however is not supported by the TE30 In this case the local site cannot display or properly display the computer desktop The camera to be controlled is selected incorrectly On the camera control screen 9 and navigation keys on the remote control cannot be Ask the remote site administrator to change the resolution and refresh rate of the computer to those supported by the TE30 Replace the VGA display Set the resolution and refresh rate of the local output to those supported by the VGA display Set the resolution and refresh rate of the computer used for VGA input to those supported by the TE30 Access the camera control screen and select the camera to be controlled Camera settings are incorrect Verify camera settings Issue 01 2013 03 27 Huawei Proprietary and Confidential 97 Copyright Hua
121. lays the volumes in real time No default value is set for this indicator parameter Microphone Displays the microphone array No default value is set for this array battery battery level in real time parameter level Switch controls Controls whether audio signals The default value is All audio collected by audio input devices inputs excluding the microphone array are transmitted to your TE30 when you turn off the microphone array e MIC array only Your TE30 can receive audio signals collected by audio input devices excluding the microphone array when you turn off the microphone array e All audio inputs Your TE30 cannot receive audio signals collected by any audio input devices when you turn off the microphone array To enable your TE30 to receive audio signals again do any of the following Press the button on the microphone array to turn it on Press the microphone button on the remote control to turn on the microphone array only or all audio input devices depending on your settings of Switch controls On the TE30 web interface choose Device Control gt Audio Control and select the audio input ports you want to enable On the remote controlled UI choose Advanced Settings gt Issue 01 2013 03 27 Huawei Proprietary and Confidential 37 Copyright Huawei Technologies Co Ltd HUAWEI TE30 Videoconferencing Endpoint User Guide 5 Microphone and Speaker Settings Audio Audio Inpu
122. lex hang up Site E Terminology H 3xx series terminals Practical importance of this recommendation is its setting forth a way to have multiple video channels for example one for conferencing another for presentation within a single session call H 261 is a 1990 ITU T video coding standard originally designed for transmission over ISDN lines on which data rates are multiples of 64 kbit s It is one member of the H 26x family of video coding standards in the domain of the ITU T Video Coding Experts Group VCEQ The coding algorithm was designed to be able to operate at video bit rates between 40 kbit s and 2 Mbit s The standard supports two video frame sizes CIF 352x288 luma with 176x144 chroma and QCIF 176x144 with 88x72 chroma using a 4 2 0 sampling scheme It also has a backward compatible trick for sending still picture graphics with 704x576 luma resolution and 352x288 chroma resolution which was added in a later revision in 1993 H 263 is a video codec standard originally designed as a low bitrate compressed format for videoconferencing It was developed by the ITU T Video Coding Experts Group VCEG in a project ending in 1995 1996 as one member of the H 26x family of video coding standards in the domain of the ITU T H 263v2 H 263 added support for flexible customized picture formats and custom picture clock frequencies Previously the only picture formats supported in H 263 had been Sub QCIF QCIF CIF 4CIF and 1
123. ls because of power failure or other causes you can use the bootrom system for the upgrade For details see 13 2 3 Upgrading the TE30 Using the Bootroom System From the web interface manually upgrade the TE30 or enable it to upgrade automatically For details see 13 2 4 Upgrading the TE30 from the Web Interface the following Read the Release Notes to understand the contents to be upgraded and precautions required to be taken during the upgrade Check the current software version Backup the settings on the TE30 such as the communication settings and the address book Issue 01 2013 03 27 Huawei Proprietary and Confidential 106 Copyright Huawei Technologies Co Ltd HUAWEI TE30 Videoconferencing Endpoint User Guide 13 Maintenance 13 2 1 Automatic Upgrade With the automatic upgrade enabled your TE30 obtains upgrade files from the specified server and installs the upgrade files when the upgrade interval arrives Procedure Step 1 Choose Advanced Settings gt Settings gt Installation gt Auto Upgrade Settings Step 2 Set the automatic upgrade parameters by referring to Table 13 3 Table 13 3 Automatic upgrade parameters Parameter Auto upgrade Enable wireless MIC auto update Upgrade interval Server address User name Password Step 3 Select Save End Specifies whether the automatic upgrade function is enabled If you select this parameter you must also set U
124. network by connecting to the TE30 Choose Advanced Settings Settings Network Wi Fi Wi Fi Hotspot and enable the Wi Fi hotspot Select Advanced Settings On the Advanced Wireless Settings screen set the advanced wireless network parameters by referring to Table 3 4 Issue 01 2013 03 27 Huawei Proprietary and Confidential 18 Copyright Huawei Technologies Co Ltd HUAWEI TE30 Videoconferencing Endpoint User Guide 3 Network Table 3 4 Advanced wireless network parameters SSID Specifies the name for your endpoint s Number Wi Fi network This parameter is mandatory The value is a string of 31 characters or less consisting of digits letters Chinese characters and special symbols such as st 6 The default value is AUTO Retain the default value Channel Specifies the channel to transmit data through Wi Fi signals If you select AUTO your TE30 automatically selects the optimal channel Identity authenticatio n mode Encryption mode Password Protocol Specifies the standard used on the Wi Fi network e 802 11b This standard works in the 2 4 GHz band and delivers a maximum transmission rate of 300 Mbit s 802 11g This standard works in the 2 4 GHz band and delivers a maximum transmission rate of 54 Mbit s 802 11n This standard works in the 2 4 GHz band and delivers a maximum transmission rate of 300 Mbit s 802 11b g n The 802 11b 802 11g and 802 11n are al
125. not be sent and received at the same time 100 Mbps and full duplex The data Issue 01 2013 03 27 Huawei Proprietary and Confidential 11 Copyright Huawei Technologies Co Ltd HUAWEI TE30 Videoconferencing Endpoint User Guide 3 Network transmission rate is 100 Mbit s and data can be sent and received at the same time Specifies whether your TE30 accesses The default value is Disable broadband networks using dial up connections NOTE If you set this parameter to Enable you must also set Dialing mode User name and Password Dialing Specifies the dial up connection mode The default value is Auto mode The dial up process complies with the Point to Point Protocol over Ethernet PPPoE protocol To use a dial up connection in User name and Password enter the user name and password that are provided by your broadband access service provider e Auto When your TE30 starts it automatically sets up a dial up connection over the IP network If the dial up service is not free of charge charging starts when the dial up connection is established Manual Your TE30 uses the dial up program to access the network Choose Advanced Settings gt Utilities gt PPPoE Dialing gt Connect and set up a PPPoE dial up connection Connection Specifies the mode for your TE30 to The default value is Static IP type obtain an IP address If you have set NMS server e Static IP The network administrator selec
126. o resolution to ensure clear video Video frame rate Specifies the frame rate used during video encoding Video is smoother at a higher refresh rate Video at a lower frame rate is clearer Video resolution Specifies the video resolution Smooth Your TE30 uses a high frame rate to ensure smooth video Sharp Your TE30 uses a high video resolution to ensure clear video Prevent little packet loss Specifies whether to prevent little packet loss to avoid artifacts Enable H 239 Specifies whether you can share presentations during conferences NOTE You can set H 239 video protocol H 239 video bandwidth typeH 239 video resolutionH 239 video bandwidth c Presentation plug and share H 239 video protocol The default value is Auto The default value is Auto It is recommended that you retain the default value The default value is Smooth This parameter is deselected by default If the participant endpoints are on the same private network select this parameter This parameter is selected by default Specifies the video protocol your The default value is Auto TE30 uses to encode presentations Issue 01 2013 03 27 Huawei Proprietary and Confidential 43 Copyright Huawei Technologies Co Ltd HUAWEI TE30 Videoconferencing Endpoint Parameter User Guide H 239 video resolution Presentation resolution H 239 video bandwidth type H 239 video bandwidth
127. oint User Guide Step 2 3 Network Select Save End 3 4 Setting Wi Fi Parameters To use your TE30 to implement video communication over a Wi Fi network configure the Wi Fi settings Setting Wi Fi Client Parameters Step 1 Step 2 Step 3 Step 4 Step 5 Step 6 After the Wi Fi client is enabled your TE30 functions as a Wi Fi client and access a Wi Fi network after connecting to a wireless router Choose Advanced Settings Settings Network Wi Fi Wi Fi Client and enable the Wi H client Your TE30 automatically scans for available wireless routers and lists the found wireless routers under Wireless access point If you need to set a static IP address for your TE30 go to Step 2 Otherwise go to Step 4 Select Advanced Settings On the Advanced Wireless Settings screen set IP parameters by referring to 3 1 Setting IP Parameters Select Save Select Scan Your TE30 automatically scans for available wireless routers and lists the found wireless routers under Wireless access point Under Wireless access point select the wireless router to connect to Press OK on the remote control When prompted enter the security key or password and select Connect When the TE30 is connected to one of the available routers the status of that router will then e change to End Setting Wi Fi Hotspot Parameters Step 1 Step 2 When the Wi Fi hotspot is enabled other devices can access a Wi Fi
128. on the remote control select Shut Down and follow the onscreen instructions to power off your TE30 2 4 Using the Wizard The Wizard helps to set the general network and camera parameters on your TE30 quickly and conveniently Background When configuring the TE30 for the first time you can use the Wizard For details see the HUAWEI TE30 Videoconferencing Endpoint Quick Start Guide If a USB flash drive is provided with your TE30 you can also load the configuration file on the USB flash drive to configure your TE30 For details see the HUAWEI TE30 Videoconferencing Endpoint Quick Installation Guide Procedure Step 1 Choose Advanced Settings gt Settings gt Installation gt Wizard The General screen is displayed Step 2 Set the general parameters according to Table 2 3 and Table 3 1 Table 2 3 General parameters Site name Specifies the site name you want to be The default value is site superimposed on the video of your site when it displays to other sites When your site joins a multipoint conference this site name is displayed in the site list Specifies the language for the remote The default value is English Issue 01 2013 03 27 Huawei Proprietary and Confidential 6 Copyright Huawei Technologies Co Ltd HUAWEI TE30 Videoconferencing Endpoint User Guide 2 Installation and Initial Configuration Time zone Specifies the time difference between the The default value is local time and the Greenwich Me
129. onferencing Endpoint User Guide Parameter HTTPS mode Multipoint conference authenticatio n Use VoIP gateway VoIP gateway address Step2 Select Save End 3 Network Specifies whether to upload information about conferences initiated from your TE30 in HTTPS encryption mode e This parameter is available when Huawei GK is selected If you do not select this parameter the TE30 will use the Transfer Control Protocol TCP to upload conference information which may be insecure Specifies whether a certificate for authentication is required to initiate a SiteCall conference For details about how to import a certificate see 11 4 8 Importing a Certificate This parameter is available only when HTTPS mode is selected Specifies whether to use a VoIP gateway and the address of the VoIP gateway If you set these two parameters your TE30 can place calls to PSTN endpoints connected to the VoIP gateway If you select Use VoIP gateway you must also set VoIP gateway address 3 3 Setting SIP Parameters To prepare your TE30 for video communication using SIP set SIP parameters which includes whether to regis Prerequisites ter with a SIP server All involved parties in the conference support SIP Procedure This parameter is selected by default To improve communication security select this parameter This parameter is deselected by default To improve communication security selec
130. ontal angle 72 Panning angle 100 tilting angle 30 Camera presets 30 for the local camera and 16 for a remote camera Automatic white balance AWB automatic exposure AE and autofocus AF Three picture modes standard vivid and natural Issue 01 2013 03 27 Huawei Proprietary and Confidential 126 Copyright Huawei Technologies Co Ltd HUAWEI TE30 Videoconferencing Endpoint User Guide B Technical Specifications White balance Automatic and manual note The dimensions may vary according to the actual product The dimensions provided in the preceding table is for your reference only Issue 01 2013 03 27 Huawei Proprietary and Confidential 127 Copyright Huawei Technologies Co Ltd HUAWEI TE30 Videoconferencing Endpoint User Guide C Videoconferencing Room Layout Videoconferencing Room Layout When using the TE30 pay attention to your sitting posture to avoid problems associated with the spinal cord Do not stare at the display screen for a long time This may harm your eyes or blur your vision Layout Precautions Ensure that there are no large or moving objects behind you Otherwise the video cannot be viewed clearly Do not use striped patterns as the background Do not hold a conference in a room that has echo problems Do not place the TE30 near a sound source Lighting Precautions To ensure video quality do not turn the lens towards bright light Issue 01
131. or example do not use an alkaline battery and a Mn Zn battery together It is recommended that you use batteries provided or recommended by the manufacturer Do not use a new battery with an old battery When you replace batteries replace all of them at the same time If you are not going to use the device for a long time remove all the batteries If any battery leaks emits smoke or emits abnormal smell stop using it immediately If the battery fluid comes in contact with your skin or clothes rinse with water immediately and seek medical assistance If the battery fluid goes into your eyes do not rub your eyes Rinse your eyes with water immediately and seek medical assistance Issue 01 2013 03 27 Huawei Proprietary and Confidential 119 Copyright Huawei Technologies Co Ltd HUAWEI TE30 Videoconferencing Endpoint User Guide A Safety Precautions LCD Usage Requirements Do not expose the LCD to direct sunlight Do not press scratch or beat the LCD or place heavy objects on top of it Do not watch the LCD screen for a long time This may harm your eyes or blur your vision LCD Cleaning Requirements According to the instructions in the attached manual use a piece of soft cloth to remove dust from the surface of the LCD Do not clean the LCD with volatile solvent such as alcohol benzene or a dilution agent Do not contact the LCD with a rubber or plastic material for a long time This will deteriorate
132. or connection setup or the TE30 fails to obtain any IP address because of the dynamic IP address or other causes you can use the default IP address for upgrades Step 2 Use Telnet to log in to the TE30 and run mnt upgswitch on to enable the bootrom system upgrade function L note By default the bootrom system upgrade function is disabled by default Step 3 Extract the compressed software upgrade package on the computer Step4 Run the upgrade program UpgradeTool exe The upgrade dialog box is displayed Step 5 Select Browser and select the dat file Step 6 Enter your TE30 IP address for example 192 168 1 1 Then click Upgrade Step 7 In the displayed dialog box click OK to start the upgrade Step 8 Restart the TE30 End 13 2 4 Upgrading the TE30 from the Web Interface You can configure your TE30 to be upgraded online automatically or manually You can also upgrade it using a local upgrade file Issue 01 2013 03 27 Huawei Proprietary and Confidential 111 Copyright Huawei Technologies Co Ltd HUAWEI TE30 Videoconferencing Endpoint User Guide 13 Maintenance Upgrading the TE30 Online Step 1 Login to the endpoint web interface Choose System Settings gt Installation The Installation page is displayed Step2 Click Auto Upgrade Settings The Auto Upgrade Settings page is displayed Step 3 Set the upgrade parameters by referring to Table 13 3 Step 4 Perform any of the following e Ifyou did not enable automatic upg
133. ou must enter the password for access For details see 10 2 1 Setting the Administrator Password 12 1 Web Interface 12 2 Network 12 3 Video 12 4 Audio 12 5 Conference Initiation 12 6 Conference Control 12 7 Viewing Help on the User Interface 12 8 Obtaining Technical Support 12 1 Web Interface Table 12 1 describes the troubleshooting methods for the problems arising on the web interface Table 12 1 Troubleshooting methods for the problems arising on the web interface A message is The latest patches of the Install the latest patches for the displayed to indicate operating system or Internet operating system and Internet that your endpoint Explorer are not installed Explorer failed to connect to the Internet or failed The security level of Internet 1 From the Internet Explorer Explorer is too high or the IP menu bar choose Tools gt Issue 01 2013 03 27 Huawei Proprietary and Confidential 93 Copyright Huawei Technologies Co Ltd Problem to download images Button text is not displayed completely Using Internet Explorer 6 the endpoint web interface responds to operations slowly The records of the local address book cannot be exported HUAWEI TE30 Videoconferencing Endpoint 12 Troubleshooting address of your endpoint has not been added to the list of trusted sites Internet Explorer is set to ignore font styles specified on web pages Therefore the font specified
134. page is displayed Click Import Certificate The File Upload dialog box is displayed Select the desired certificate type LI note e To import a certificateused for registration using the Transport Layer Security TLS select Client certificate e To import an HTTPS security certificate select Server certificate e To import a certificate used for SiteCall security select Multipoint conference certificate Select the certificate to be imported and click Import Click Back when OK is displayed End 11 4 9 Recording a Conference Prerequisites Background Your TE30 can record conferences where the local site is the chair site The recording server is online L note Check the recording server s online status from ResourceManager RM Your TE30 is in a multipoint conference hosted by a standalone MCU such as the HUAWEI VP8660 The ongoing multipoint conference supports recording The local site is chairing the conference When you are using a standalone MCU to schedule or initiate a conference set the following on your endpoint Set Conference line type in advanced conference settings to H 323 SIP or Auto For details about the settings see 6 2 Setting Conference Parameters Issue 01 2013 03 27 Huawei Proprietary and Confidential 90 Copyright Huawei Technologies Co Ltd HUAWEI TE30 Videoconferencing Endpoint User Guide Procedure Step 1 Step 2 11 Web based Remote Managem
135. pe and rate L note Select the highest rate supported by your endpoint to increase the chance for successful calls Select Call Issue 01 2013 03 27 Huawei Proprietary and Confidential 51 Copyright Huawei Technologies Co Ltd HUAWEI TE30 Videoconferencing Endpoint User Guide 6 Conference If the authentication conference is password protected the system plays an interactive voice response IVR prompting you to enter the password If the conference is not password protected you can join the conference after selecting the desired language End 6 8 Managing the Address Book The address book stores site information You can add edit and delete site entries The address book saves your time as you do not need to enter site information to initiate a conference and prevents entry of incorrect IP addresses 9 5 TIP You can save sites in the conference history to the address book To do so choose Advanced Settings gt Address Book gt Conference History and select next to the desired sites 6 8 1 Managing the Local Address Book You can add delete or edit site information in the local address book Select Advanced Settings gt Address Book Creating a Site After you create a site it is saved to the local address book Background The following parameters are important attributes of sites Name Number Rate Type and IP address Procedure Step 1 On the Address Book screen select All Site
136. peaker of the site is muted You can press OK o unmute the speaker Request Chair The conference chair site can use more conference control functions than other sites Only non chair sites can request chair control rights when no chair site exists in a conference Audio only sites cannot request chair control rights Request Floor If a non chair site wants to speak during a conference the site can request the floor from the chair site The Request Floor operation is available when a chair site exists in the conference After a site requests the floor the request is submitted to the chair site The chair site can then determine whether to give the floor to the site If the chair site gives the floor to the site the site is broadcast and all the sites except the chair site and the site given the floor are muted If the chair site does not give the floor to the site the conference status remains unchanged Continuous Presence The continuous presence function is used to display the videos of two or more sites on the same display simultaneously The number of the sites to be displayed and the layout of the site videos vary according to continuous presence modes Issue 01 2013 03 27 Huawei Proprietary and Confidential 62 Copyright Huawei Technologies Co Ltd HUAWEI TE30 Videoconferencing Endpoint User Guide 7 Conference Control LI note This function is available only when the continuous presence resources
137. pecifies the IP address of the server where the desired GK is installed This parameter is mandatory when GK registration mode is set to Manual Specifies the site number for your TE30 If your TE30 registers with a GK endpoints that also register with GKs can dial this site number to call your TE30 Specifies the name by which a GK identifies your TE30 after your TE30 registers with the GK Specifies the user name used for H 323 authentication Specifies the password your TE30 uses to register with a GK The GK uses this password to authenticate your TE30 Specifies whether your TE30 uses a Huawei GK If the Huawei GK is disabled some functions such as Conference Control are unavailable on your TE30 The default value is Auto Example 192 168 1 10 The site number can contain only digits Example 12345 The names consist of digits letters Chinese characters and special characters such as 96 Example ab3 Joe Obtain the user name from your network service provider Ensure that this user name is the same as that predefined on the GK Obtain the password from your network service provider Ensure that this password is the same as that predefined on the GK This parameter is selected by default Select this parameter when a Huawei GK is used Issue 01 2013 03 27 Huawei Proprietary and Confidential Copyright Huawei Technologies Co Ltd 14 HUAWEI TE30 Videoc
138. pgrade interval Server address User name and Password Your TE30 will obtain upgrade files from the specified server and install the upgrade files when the specified upgrade interval is reached Specifies whether to automatically update the wireless microphone after it is connected to the TE30 Specifies the upgrade interval Specifies the IP address of the server used to store the upgrade files for your TE30 Specify the user name and password used by your TE30 to access the server that store the upgrade files 13 2 2 Upgrading the TE30 Locally You can use a computer to upgrade the TE30 locally Before the upgrade note the following prerequisites e The target software is saved to the computer This parameter is deselected by default This parameter is selected by default The default value is 0 5 h Value range 0 5 h to 24 h This parameter cannot be left blank Example http 200 55 55 100 No default value is set for this parameter Issue 01 2013 03 27 Huawei Proprietary and Confidential Copyright Huawei Technologies Co Ltd 107 HUAWEI TE30 Videoconferencing Endpoint User Guide 13 Maintenance The computer is connected to the TE30 using a straight through cable crossover cable or switch Upgrading One TE30 You can upgrade a single TE30 using the upgrade program installed on a computer Procedure Step1 Power on the computer and the TE30 Step 2 Extract the comp
139. rade click Manual upgrade to manually upgrade the TE30 Ifyou enabled automatic upgrade click Save To upgrade the TE30 immediately you can also click Manual upgrade End Upgrading the TE30 Using a Local Upgrade File Step 1 Choose Maintenance gt Upgrade The File upload dialog dialog box is displayed Step 2 Find and select the Select File file on your computer Step 3 Click Import The TE30 starts the upgrade End The TE30 will restart after the upgrade is complete 13 3 Restoring Default Settings If software update fails and your TE30 malfunctions use the Restore Default function to restore your TE30 to its default settings After Restore Default is used only system settings are restored to default settings Other information stored on the TE30 will not be lost For example site information in the address book remains unchanged Procedure Step 1 Choose Advanced Settings gt Settings gt Installation gt Restore Default Step 2 In the displayed dialog box enter the TE30 serial number and select OK Issue 01 2013 03 27 Huawei Proprietary and Confidential 112 Copyright Huawei Technologies Co Ltd HUAWEI TE30 Videoconferencing Endpoint User Guide 13 Maintenance LI note e To view the serial number of your TE30 choose Advanced Settings gt Diagnostics gt System Information gt Version Press and hold the MODE button for 10 seconds or more and the TE30 will be restored to its default s
140. re extending a conference you must ensure that the videoconferencing resources and your account balance are sufficient To increase the chances of success extend the conference by 30 minutes at most at a time End Conference If a conference is complete before the scheduled time you can use the End Conference function to end the conference in advance To end a conference select End Conference or press on the remote control from the Conference Control screen Issue 01 2013 03 27 Huawei Proprietary and Confidential 64 Copyright Huawei Technologies Co Ltd HUAWEI TE30 Videoconferencing Endpoint User Guide 8 Video and Audio Video and Audio About This Chapter During a conference you can control the video and audio of the sites participating in the conference 8 2 Adjusting Audio Effects You can adjust the audio effects by modifying the settings for the audio input sound effect and volume 8 3 Adjusting the Local Volume You can adjust the local speaker volume by pressing gt or gt on the remote control 8 4 Adjusting the Screen Layout By adjusting the screen layout you can view multiple videos on the same display 8 5 Selecting Video Sources You can specify video input ports for the local video local presentation and remote video 8 6 Hiding the Local Video During a conference you can hide the local video if you do not want the video to be seen by remote sites After this function is enabled the lo
141. rective 2002 96 EC WEEE TE30 were marked with the following symbol a cross out wheeled waste bin with a bar beneath as below Issue 01 2013 03 27 Huawei Proprietary and Confidential 121 Copyright Huawei Technologies Co Ltd HUAWEI TE30 Videoconferencing Endpoint User Guide FCC Part 15 A Safety Precautions TE30 complies with Part 15 of the FCC Rules Operation is subject to the following two conditions This device does not cause harmful interference This device must accept any interference received including interference that may cause undesired operation If this device is modified without authorization from Huawei the device may no longer comply with FCC requirements for Class B digital devices In that a case your right to use the device may be limited by FCC regulations Moreover you may be required to correct any interference to radio or television communications at your own expense This device has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This device generates uses and radiates radio frequency energy If it is not installed and used in accordance with the instructions it may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular
142. remote site display properly when the has been muted or the chair site audio test is performed the has muted the microphone of the problem exists at the remote remote site site No sound pickup device such as a microphone is connected to the audio source input port In this case set the audio source again or connect a sound pickup device to the corresponding port The relevant sound pickup device Issue 01 2013 03 27 Huawei Proprietary and Confidential 98 Copyright Huawei Technologies Co Ltd HUAWEI TE30 Videoconferencing Endpoint User Guide 12 Troubleshooting is powered off In this case power on the device The audio cable is connected insecurely In this case reconnect the audio cable to the TE30 While the TE30 is A loopback test is being Stop all local and remote loopback in a conference performed at the local site tests only the sound from the local site can be output from the display and you cannot hear the other sites 12 5 Conference Initiation Table 12 5 describes how to troubleshoot common problems you may encounter during conference initiation Table 12 5 Methods for troubleshooting common problems with conference initiation The local and The local or remote site is not Verify the GK registration remote sites cannot registered with a GK A GK is settings call each other using responsible for resolving site site numbers numbers to IP addresses If the local or remote
143. rence From the Conference History screen select a conference and press OK or e on the remote control to initiate the conference Follow up Procedure Choose Advanced Settings gt Address Book gt Conference History Then perform either of the following Todelete a conference select next to the conference To save the sites in a conference to the address book select next to the conference Toedita conference select the conference and press OK on the remote control 6 4 Sharing a Presentation Prerequisites Background Procedure With the presentation sharing function you can connect a VGA input source such as a computer and DVD player to your TE30 and share the VGA input source content with remote sites while those sites can still view the video of your local site The video output port of the presentation source is connected to the TE30 VGA IN port using a VGA cable e H239is enabled on your TE30 For details see section Table 6 2 During a dual stream conference using H 239 two independent channels of video streams that is the video and the presentation can be transmitted If Presentation plug and share listed in Table 6 2 is set to Enable your Te30 automatically shares presentations with remote sites once presentation input is detected Press E on the remote control to share a presentation To stop presentation sharing press E on the remote control To select the presentation source or stop
144. ressed software upgrade package on the computer Step3 Run UpgMaster exe to display the window shown in Figure 13 1 Figure 13 1 Upgrading the TE30 locally ox File Tools Configure Upgrade Option Upgrade File C iaowel b011sp01 Software Telepresence dat Browser Product Type Telepresence Upgrade Remote Terminal IP Address v Reboot Upgrade gt gt LT Terminal 1p Terminal Name Reboot UpgPasswd Progress Speed kB s Result Step4 Click Browser and select the Telepresence dat file Step 5 Enter your TE30 IP address such as 10 10 10 10 LO note If Reboot is selected during the upgrade the TE30 will automatically restart after the upgrade Step 6 Click Upgrade Step 7 In the displayed dialog box enter the upgrade password and click OK End Upgrading Multiple TE30s at a Time You can upgrade multiple TE30s using the upgrade program installed on a computer Procedure Step 1 Power on the computer and the TE30 Step 2 Extract the compressed software upgrade package on the computer Step 3 Run UpgMaster exe to display the window shown in Figure 13 2 Step 4 Click Browser and select the Telepresence dat file Issue 01 2013 03 27 Huawei Proprietary and Confidential 108 Copyright Huawei Technologies Co Ltd HUAWEI TE30 Videoconferencing Endpoint User Guide 13 Maintenance gt gt Step5 Click gt to display the window as shown in Figure 13 2 Fig
145. right Huawei Technologies Co Ltd HUAWEI TE30 Videoconferencing Endpoint User Guide Contents Contents About This DOCUMENE e ii T Product Introduction 3uausecied ien ios tet oen Os n APP UNSER AN HE Ea EA SER eies 1 2 Installation and Initial Configuration 4 eee eee eee eee ente enetn tns tn statuant tatu sens enn 3 2 Installing YOUR TE30 hee beer tte bee He e e ee eei eeu ei detecte 3 2 2 Connecting Cables nee ete ee egt OP EPI e a be CERE Re PED eere ERR EA EES ns 3 2 3 Powering On and Off e snae ette cete aet ASR seb Baud scie ib e E EEV e deter pe 4 2 4 Using the Wizatd oe neret ep ti pio e ee en a ee piece rer eb iesus 6 DIN scd der 10 3 1 Setting IP Parameters osten ie rro te e n NS P UR P dee ideo e re P pi t a o rds 11 3 2 Setting A323 Parameters eee eri depre brc rri ER ER rete boe Me cs rhe iae iP Eh 13 3 3 Setting SIP Parameters 5d ie eim cs ete gestit petere ide Ies ecu bee de caches c dite iov eb retrasos 15 34 Setting WIFI Parameters 2 eiie ree ele pt e eee niei e d te ei eed 18 3 5 Setting QoS Parameters ioter e REO ERU ER E te ati ERR pea RR erede EER ET ER E EES 20 3 6 Setting Firewall Parameters ito pet tite ec etes cte tici e Ile ricerche eset ete heb se ete ie ede tege rhet 22 3 7 Setting Network Diagnostics Parameters sess nere trennen reete ene 24 4 Display nd Cater a cicissasasstases sssisvcaseicedsinsatassvedseass
146. roadcast site must view specific site that site Problem A site is having the floor and non chair sites cannot view specific sites The chair site has performed the Voice Activation operation No video is sent from the site you wish to view The View Site function is restricted on the RM Ask the chair site to perform the discussion operation Ask the chair site to disable the voice activation function Ask the relevant site administrator to troubleshoot the site video Contact the videoconferencing system administrator to solve the problem Issue 01 2013 03 27 Huawei Proprietary and Confidential Copyright Huawei Technologies Co Ltd 101 HUAWEI TE30 Videoconferencing Endpoint User Guide 12 Troubleshooting 12 7 Viewing Help on the User Interface The endpoint user interface includes context sensitive help and operation guide Context sensitive help includes status icons and configuration verification messages that are displayed in context on the user interface web pages For example if certain settings on the system settings screen are incorrect a message will be displayed to indicate where the error exists and how to rectify the error The operation guide describes how to operate the user interface When you are using the TE30 and the provided user guide is not available you can press to display this operation guide on the user interface 12 8 Obtaining Technical Support
147. s Step 2 If no sites are displayed select Add site If sites are displayed select an next to any site Step 3 In Create Site name the site you wish to add The value can consist of numbers letters Chinese characters and symbols Step 4 Set the site parameters by referring to Table 6 4 Table 6 4 Site parameters Category Specifies the conferencing The default value is Ordinary scenario of the site site Ordinary site Select this option for a traditional videoconferencing site Issue 01 2013 03 27 Huawei Proprietary and Confidential 52 Copyright Huawei Technologies Co Ltd HUAWEI TE30 Videoconferencing Endpoint Specifies the IP address of the site NOTE This parameter is unavailable if you set Category to IP address IP address Country Region code Specifies the call rate of the line selected for the remote endpoint The call rates supported vary depending on the type of the site you want to call Specifies the uniform resource identifier URI of the site for example abcd 9 huawei com NOTE This parameter is available only when Type is set to IP H 323 or SIP Specifies the country or area where your TE30 is located This parameter is required when Type is set to ISDN or PSTN User Guide 6Oonferene Type Specifies the line used for the site to access the videoconferencing network f you select IP your TE30 will use the protocol set for Preferred IP protoco
148. s To better use your TE30 knowing technical specifications of the TE30 is important Table B 1 lists the technical specifications of the TE30 Table B 1 Technical specifications Standards compliance Multimedia frame protocol ITU T H 323 and IETF SIP Video standard H 264 SVC H 264 HP H 264 BP H 263 and H 263 Audio standard G 711 G 722 G 728 G 722 1 G 722 1C AAC LD HWA LD G 711A and G 711U Mono or stereo mode Dual stream standard ITU T H 239 and SIP Network standard TCP IP FTP FTPS DHCP SNMP Telnet SSH HTTP HTTPS PPPoE RTP RTCP and SNTP Communication standard H 221 H 225 H 230 H 231 H 233 H 234 H 235 H 241 H 242 H 243 H 245 H 281 H 283 H 350 H 460 and T 140 media stream encryption Issue 01 2013 03 27 Huawei Proprietary and Confidential 124 Copyright Huawei Technologies Co Ltd HUAWEI TE30 Videoconferencing Endpoint User Guide B Technical Specifications Video resolution e 1080p30 with a minimum bandwidth of 512 kbit s Optional 720p60 with a minimum bandwidth of 512 kbit s Optional 720p30 with a minimum bandwidth of 384 kbit s 4SIF ACIF with a minimum bandwidth of 128 kbit s SIF CIF with a minimum bandwidth of 64 kbit s SOSIF SQCIF QSIF QC IF with a minimum bandwidth of 64 kbit s Presentation resolution Input 1920 x 1200 1080p 1920 x 1080 1600 x 1200 1680 x 1050 1600 x 900 XGA 1400 x 1050 1440 x 900 WXGA 1366 x 768 1360 x 7
149. s From the endpoint web interface you can import or export settings After your endpoint is restored to its default settings you can import previously exported settings Procedure Step 1 Login to the endpoint web interface Choose System Settings gt Installation The Installation page is displayed Step 2 Select Import Export Settings The Import Export Settings page is displayed Step 3 Select Export Settings to export or Import Settings to import settings End 11 4 3 Importing License Files Some functions such as Wi Fi and recording on your TE30 require license files Prerequisites You have obtain the latest license files CO note Using your contract number and device serial number you can download license files at http enterprise huawei com Background Your TE30 can start properly even if no license file is loaded on it or the loaded license file expires After the startup you can set parameters import license files upgrade software or place calls at a rate of up to 768 kbit s If a license file is updated the original license file expires For example after you purchase an official license the trial license will expire Procedure Step 1 Log in to the endpoint web interface Choose System Settings gt Installation The Installation page is displayed Step 2 Click Import License The File Upload dialog box is displayed Step 3 Select the license file to be imported and click Import Issue 01 2013
150. s gt Settings gt Display gt Icon and select the icons to be displayed on screens The function that corresponds to the status icon has been enabled or is available 8 2 Adjusting Audio Effects You can adjust the audio effects by modifying the settings for the audio input sound effect and volume Background For details abou section describe Procedure t how to adjust the audio input and volume see 5 3 Configuring Audio This s how to adjust the sound effect only Step1 Choose Advanced Settings gt Settings gt Audio gt Sound Effect Set the sound effect parameters by referring to Table 8 2 Table 8 2 Sound effect parameters Parameter Ringtone Locally output sound from AUDIO IN AUDIO IN remote output Bass Middle Treble Step 2 Select Save End Specifies the ringtone for incoming calls The default value is Default Specifies whether to allow the audio input This parameter is from the LINE IN port to be heard at the local deselected by default site Specifies whether to allow the audio input This parameter is from the LINE IN port to be heard at remote selected by default sites Adjusts the equalizers by moving the sliders Value range 6 dB to 6 dB The default value is 0dB Issue 01 2013 03 27 Huawei Proprietary and Confidential 70 Copyright Huawei Technologies Co Ltd HUAWEI TE30 Videoconferencing Endpoint User Guide 8 Video and Audio 8 3 Adjus
151. s of the LDAP The default value is directory server 127 0 0 1 Port Specifies the port used to connect to the The default value is 389 LDAP server Base DN Specifies the distinguished name DN of No default value is set for distinguished the entry at which a specified search this parameter name starts Authentication Specifies the user name and password The default value is type used for LDAP server authentication You General can select between General Secured and Anonymous General Use the user name and password for authentication Secured Perform authentication including authentication on digital certificates based on the Secure Sockets Layer SSL protocol Anonymous The LDAP directory server is accessible to all users SSL encryption Specifies whether the SSL protocol is This parameter is used to encrypt data streams sent to and deselected by default received from the LDAP directory server User name Specifies the user name and password The default values are both used for LDAP directory server admin authentication Password The value can consist of numbers letters Chinese characters and special symbols such as st 6 Domain name Specifies the domain name used for No default value is set for LDAP directory server authentication this parameter Synchronize Specifies whether your TE30 regularly This parameter is selected automatically updates the LDAP Address Book entries by d
152. se Code Modulation PCM is a very commonly used waveform codec G 711 uses a sampling rate of 8 000 samples per second with the tolerance on that rate 50 parts per million ppm Non uniform quantization logarithmic with 8 bits is used to represent each sample resulting in a 64 kbit s bit rate There are two slightly different versions p law which is used primarily in North America and A law which is in use in most other countries outside North America G 722 is a ITU T standard 7 kHz wideband speech codec operating at 48 56 and 64 kbit s It was approved by ITU T in November 1988 Technology of the codec is based on sub band ADPCM SB ADPCM G 728 is an ITU T standard for speech coding operating at 16 kbit s It is officially described as Coding of speech at 16 kbit s using low delay code excited linear prediction After the chair site gives floor to a site the other sites view and hear the site All the sites except the chair site and the site that is given the floor are muted H 239 is an ITU T recommendation from the H 32x Multimedia Communications macrofamily of standards for multimedia communications over various networks The H 239 recommendation is titled Role management and additional media channels for Issue 01 2013 03 27 Huawei Proprietary and Confidential 132 Copyright Huawei Technologies Co Ltd HUAWEI TE30 Videoconferencing Endpoint User Guide H 261 H 263 H 264 H 323 half dup
153. se character the initial letter is the first letter of the Pinyin of the character 11 4 7 Conference Control Page The conference control page of the web interface is a user friendly page on which you can perform conference control functions select a site group and sort the sites Issue 01 2013 03 27 Huawei Proprietary and Confidential 88 Copyright Huawei Technologies Co Ltd HUAWEI TE30 Videoconferencing Endpoint User Guide 11 Web based Remote Management A CAUTION If the TE30 is connected to an IMS network and the conference is managed by the portal provided by the IMS this section does not apply Template Used to View Sites In Turn You can preset and save a viewing order of sites in a template Afterward you can conveniently view the sites in the order saved in the template without additional configuration To configure a template to view sites in turn Step 1 Login to the endpoint web interface Obtain the chair control rights and choose Conference gt Conference Control The conference control page for the chair site is displayed Step 2 Enable View in Turn and set the viewing order of sites End To view the sites in the order saved in a template click Use Template and select the desired template from the drop down list box Site Template With the site template function you can easily group sites based on their regions and types In this template the sites are identified by their site names and
154. set for stores the network address book this parameter File path Specifies the save path of the network No default value is set for address book on the server this parameter User name Specify the user name and password used No default value is set for by your endpoint to access the network this parameter address book Password Step2 Select Save End Downloading the FTPS or FTP Network Address Book On the Address Book page select Synchronize automatically The TE30 then automatically downloads the network address book after it is powered on If you have not selected this function or if you need to update the network address book again you can select Update on the Address Book screen L note The downloaded address book is saved in vCard format The file name extension is vcf Issue 01 2013 03 27 Huawei Proprietary and Confidential 56 Copyright Huawei Technologies Co Ltd HUAWEI TE30 Videoconferencing Endpoint User Guide 6 Conference Managing the LDAP Network Address Book With the LDAP directory server parameters set correctly the TE30 can access the LDAP server and search sites in the LDAP network address book Configuring the LDAP Directory Server Step 1 Choose Advanced Settings Settings Network Network Address Book LDAP Server Set the LDAP directory server parameters by referring to Table 6 6 Table 6 6 LDAP directory server parameters Server address Specifies the IP addres
155. stered with a GK and conference entries are available on the Conference Schedules screen Background If your TE30 is registered with a GK you can download the information about scheduled conferences from the ResourceManager RM to the conference list on the TE30 You can then check the details of the scheduled conferences You can also schedule conferences For details see 6 6 Scheduling a Conference The scheduled conferences are displayed on the Conference Schedules screen If the local site exits a multipoint conference and the conference is still ongoing this conference will also appear on the Conference Schedules screen from which you can rejoin the conference Three icons are used to indicate the conference status E indicates that the conference is in progress e E indicates that the conference has not yet started X indicates that the conference is a favorite conference Procedure From the Conference Schedules screen select a favorite or ongoing conference and press OK or on the remote control Issue 01 2013 03 27 Huawei Proprietary and Confidential 46 Copyright Huawei Technologies Co Ltd HUAWEI TE30 Videoconferencing Endpoint User Guide 6 Conference From the Conference History Screen The conference history contains the records of conferences your TE30 initiated or attended and sites your TE30 placed calls to or received calls from You can select a record from the conference history and initiate the confe
156. t Static IP for this assigns an IP address to your TE30 If parameter you select this option you must also set Local IP address Subnet mask and Gateway address Dynamic IP When a DHCP server is available on the network your TE30 automatically obtains an IP address using the Dynamic Host Configuration Protocol DHCP Local IP Specifies the IP address and subnet mask Contact the network address of your TE30 administrator Subnet mask Examples e Pv4 address 192 168 1 10 Pv6 address 2000 0 0 0 200 55 26 1 Issue 01 2013 03 27 Huawei Proprietary and Confidential 12 Copyright O Huawei Technologies Co Ltd HUAWEI TE30 Videoconferencing Endpoint User Guide 3 Network Gateway Specifies the gateway address that Contact the network address corresponds to the IP address of your administrator TE30 Examples This parameter is mandatory when e Pv4 address 192 168 1 1 Connection type is set to Static IP e Pv6 address 2000 0 0 0 200 55 0 1 Subnet Specifies the prefix length for the IPv6 The default value is 0 prefix length address of your TE30 Step2 Select Save End 3 2 Setting H 323 Parameters When an H 323 network gatekeeper GK is used on your videoconferencing system set the H 323 parameters Prerequisites A GK is used on the videoconferencing system Background When a GK is used in the conference system you can set the site number and name for your TE30 Other endpoint
157. t a language Step 6 Select Log In The home page is displayed as shown in Figure 11 1 Figure 11 1 Home page of the web interface Network Input Output m ww resentation Installation Gag Device PPPoE Dialing 1 Menu bar 2 Expand Collapse 3 Area for displaying the 4 Shortcut bar button site name 5 Desktop icons 6 Area for displaying 7 Area for displaying 8 Status icons logs messages End 11 4 Getting to Know the Web Interface Functions The functions provided by your TE30 are reorganized on the web interface so that you can conveniently use these function using a web browser Issue 01 2013 03 27 Huawei Proprietary and Confidential 85 Copyright Huawei Technologies Co Ltd HUAWEI TE30 Videoconferencing Endpoint User Guide 11 Web based Remote Management The following are the functions unique to the web interface Importing and exporting the address book Importing and exporting settings Importing a license file Customizing the shortcut bar and desktop icons Site map Conference control page site list and site template Conference controls Importing a certificate Recording Backing up settings Capturing photos 11 4 1 Importing and Exporting the Address Book Background From the endpoint web interface you can export the local address book to the local computer or a server This export facilitates site information editing You can also import the modified address book to the endpoint after
158. t and select the audio input ports you want to enable Turn to Mute Specifies whether to mute the The default value is Enable microphone at your site when the camera rotates to prevent noises caused by the rotation Table 5 6 Volume and audio effect parameters Speaker Adjusts the speaker volume Press the navigation keys to move volume the slider Value range 0 15 The default value is 15 Left Displays the current volumes of No default value is set for this Right the speaker s left and right audio parameter channels Alert tone Adjusts the alert tone volume Press the navigation keys to move volume the slider Value range 0 3 The default value is 3 Sound Effect For details see Table 8 2 e Step 2 Select Save End Issue 01 2013 03 27 Huawei Proprietary and Confidential 38 Copyright Huawei Technologies Co Ltd HUAWEI TE30 Videoconferencing Endpoint User Guide 6 Conference Conference About This Chapter You can create a conference or answer a call to join a conference 6 1 Answering an Incoming Call and Exiting a Conference You can specify how your TE30 handles incoming calls You can also exit a conference anytime 6 2 Setting Conference Parameters Your TE30 is ready for videoconferencing with its default conference settings but you can customize the conference settings based on the site requirements 6 3 Initiating a Conference Your TE30 provides multiple paths to initiating
159. t this parameter This parameter is deselected by default Step 1 Choose Advanced Settings gt Settings gt Network gt IP gt SIP Set the SIP parameters by referring to Table 3 3 Issue 01 2013 03 27 Huawei Proprietary and Confidential Copyright Huawei Technologies Co Ltd 15 HUAWEI TE30 Videoconferencing Endpoint User Guide 3 Network Table 3 3 SIP parameters Register Specifies whether to register your TE30 This parameter is deselected by with server with a SIP server default e If you select this parameter and the TE30 successfully registers with the SIP server the TE30 can call endpoints defined in the address book by their IP addresses numbers and names If you dot not select this parameter the TE30 will not register with any SIP server and can call other endpoints by their IP addresses only NOTE If you select this parameter you must also set Server address Conference service number Site number User name and Password Server Specifies the IP address or domain name Example 192 168 1 10 address of the SIP server with which you want your TE30 to register Conference Specifies the conference service number No default value is set for this service for your TE30 to initiate conferences parameter number over an IP multimedia subsystem IMS network Set this parameter to the conference service number obtained from the administrator of the IMS network NOTE Born of the
160. tch format e Stretch Stretch the video to full screen with an unfixed aspect ratio No stretch Stretch the video to full screen with a fixed aspect ratio Black borders may appear at the upper and lower part of the display Intelligent stretch Crop the video to an appropriate size and stretch the video to full screen with the original aspect ratio For example to change a wide screen video to a narrow screen video your TE30 crops the left and right edges of the wide screen video and stretches the video to full screen Step 2 Select Save End You can also specify whether a remote site can control the local camera as follows Choose Advanced Settings gt Settings gt Video gt Common Settings gt Video Input Set Remote control parameters 4 3 Selecting and Controlling a Camera Select local and remote video sources and control the local and remote cameras to obtain the desired view Issue 01 2013 03 27 Huawei Proprietary and Confidential 30 Copyright Huawei Technologies Co Ltd HUAWEI TE30 Videoconferencing Endpoint User Guide 4 Display and Camera 4 3 1 Selecting a Camera To control a camera first select the camera Background When the TE30 is not in a conference you can only select and control the local camera When the TE30 is in a conference you can select and control the local and remote cameras Procedure Step 1 Press LM on the remote control to switch to the local or remote camera If mult
161. th remote sites when Transmission type is set to TLS Port settings Normal No port number can be changed Port convergence The port numbers used in H 323 converge Specifically signals of different formats use the same port number This efficiently saves port resources Same port send receive Your TE30 sends and receives data streams through the same port Audio port Specifies the port used by your TE30 to receive audio packets during communication with remote sites Video port Specifies the port used by your TE30 to receive video packets during communication with remote sites Step 2 Select Save End The default value is 5060 The default value is 5061 NOTE For details about how to set Transmission type see 3 3 Setting SIP Parameters The default value is 5061 The default value is 5061 The default value is Same port send receive The default value is 10002 The default value is 10004 Issue 01 2013 03 27 Huawei Proprietary and Confidential Copyright Huawei Technologies Co Ltd 23 HUAWEI TE30 Videoconferencing Endpoint User Guide 3 Network 3 7 Setting Network Diagnostics Parameters Correct settings on the ports used for diagnostics enable you to use a network diagnostics tool to diagnose your TE30 using the ports Procedure Step 1 Choose Advanced Settings gt Settings gt Network gt Diagnostics Set the network diagnostics parameters by referring to Table 3 7 y T
162. that covers a wide range of computer display standards Originally it was an extension to the VGA standard first released by IBM in 1987 Unlike VGA a purely IBM defined standard Super VGA was defined by the Video Electronics Standards Association VESA an open consortium set up to promote interoperability and define standards When used as a resolution specification in contrast to VGA or XGA for example the term SVGA normally refers to a resolution of 800 x 600 pixels The video is generally output from the HD OUT 1 interface of an HD video terminal and is captured by a camera View any site View any site On the View Site screen users can choose between View Single and View in Turn This function is used for discussion or arguing scenarios The site with the loudest voice is broadcast XGA the Extended Graphics Array is an IBM display standard Issue 01 2013 03 27 Huawei Proprietary and Confidential 135 Copyright Huawei Technologies Co Ltd HUAWEI TE30 Videoconferencing Endpoint User Guide E Terminology introduced in 1990 Today it is the most common appellation of the 1024x768 pixels display resolution but the official definition is broader than that Issue 01 2013 03 27 Huawei Proprietary and Confidential 136 Copyright Huawei Technologies Co Ltd HUAWEI TE30 Videoconferencing Endpoint User Guide F Acronyms and Abbreviations Acronyms and Abbreviations Numerics 3G Third Generation
163. the surface gloss of the LCD Wireless Product Usage Requirements Keep the wireless device away from magnetic storage devices such as a magnetic card or a floppy disk to prevent loss of the stored information Stop using the wireless device and disconnect it from the power supply in places where using of wireless devices is prohibited or using of a wireless device may lead to interference or danger Unplug the wireless device from the terminal and turn off the terminal close to a high precision controlled electronic device such as an audiphone a pacemaker fire alarm or an automatic gate Otherwise this will lead to malfunction of the electronic device The user who uses an electronic assistant medical treatment device needs to confirm with the service center regarding the effects of the radio wave on this device Do not take the wireless device to the operation theater Intensive Care Unit ICU or the Coronary Care Unit CCU When using the device ensure that the antenna of the device is at least 20 cm away from all parts of your body In the area with inflammable or explosive materials turn off your wireless device and follow the relevant instructions given on the label to prevent an explosion or fire Use your wireless device and its accessories in a clean and dust free environment Ensure that the wireless device does not come in contact with flame or a lit cigarette Ensure that the wireless device and its accessories ar
164. tics model Figure 13 4 TE30 diagnostics model Audio Module Audio Module p TAudo 7 Audio 3 A Input i Output oa PE 2 Audio D 8 Audio l Output Input Video Module Video Module BuiWeoeyBuip es G Buyieoey jDuip es 9 of 4 Video mm os Local Terminal Figure 13 4 shows the diagnostics of three modules audio module video module and network transception module Issue 01 2013 03 27 Huawei Proprietary and Confidential 115 Copyright O Huawei Technologies Co Ltd HUAWEI TE30 Videoconferencing Endpoint User Guide 13 Maintenance Audio signals are transmitted in the following signal path Local microphone 1 5 Communication network 6 7 Remote speaker Local speaker 2 5 Communication network 6 8 Remote microphone Video signals are transmitted in the following signal path Localcamera 3 5 Communications network 6 9 Remote monitor Local monitor 4 5 Communications network 6 10 Remote camera Sound and Color Bar Tests Table 13 5 describes the sound and color bar tests Table 13 5 Sound and color bar tests Test Item to Be Tested Signal Stream To perform a sound test choose Sound amp Color Bar Test gt Sound Test While the test audio stored on your TE30 plays check the sound quality To perform a color bar test choose Sound amp Color Bar Test gt Color
165. ting Wi Fi Hotspot Parameters Procedure Step 1 Press the power button at the bottom of the VPM220W to power it on The VPM220W automatically scans for available Wi Fi networks e Ifa VPM220W has been connected to your TE30 the connection between the two is automatically set up and you can skip the following steps e Ifthe VPM220W is used for the first time or fails to obtain an IP address proceed to Step 2 and Step 3 Issue 01 2013 03 27 Huawei Proprietary and Confidential 34 Copyright Huawei Technologies Co Ltd HUAWEI TE30 Videoconferencing Endpoint User Guide 5 Microphone and Speaker Step 2 Touch and hold the button in the center of the VPM220 top surface for 5 seconds A confirmation dialog box is displayed Step 3 Select Confirm The VPM220W sets up a WPS connection with the TE30 and attempts to obtain an IP address After the VPM220W obtains an IP address its indicator is steady blue End The status indicators can quickly provide information about the VPM220W working status Table 5 3 describe the status indicator Table 5 3 Indicator status Indicator Status VPM220W Status Microphone indicators all red Microphones in all the three directions are muted and working correctly not in sleep mode Microphone indicators all blue Microphones in all the three directions are unmuted and working correctly not in sleep mode Microphone indicators off The VPM220 is in sleep mode or powered off Microp
166. ting the Local Volume You can adjust the local speaker volume by pressing gt or gt on the remote control Press gt to increase the volume or gt to decrease the volume Changing the volume affects only the sound you hear at your site 8 4 Adjusting the Screen Layout By adjusting the screen layout you can view multiple videos on the same display Only the main output port supports combined picture output For details see Table 4 4 To adjust the screen layout use either of the following methods Press Fa on the remote control to switch between the full screen Picture in Picture PiP two pane and three pane modes Select IER from the option bar and select a desired layout from Remote video in full screen Local video in full screen Combination of the local video remote video local presentation and remote presentation in PiP two pane or three pane mode Figure 8 1 Screen layouts 2 do Ki E Remote video Local video ul Remote presentation IA Local presentation Besides the six layout icons shown in the preceding figure you may see the icon for the local or remote presentation if A presentation source is connected to the local site In this case the icon for the local presentation is displayed The local site receives the presentation shared by a remote site In this case the icon for the remote presentation is displayed Issue 01 2013 03 27 Huawei Proprietary and Confident
167. tion Do not enable the services and ports not mentioned in the communication port matrix The communication port matrix contains the following information Available ports Transport layer protocols used by the ports Network elements NEs that use the ports to communicate with peer NEs Application layer protocols used by ports and description of the services at the application layer Information about whether services at the application layer can be disabled Authentication modes of the ports Port functions such as control traffic and data traffic The Real time Transport Protocol RTP and Transport Layer Security TLS are supported to encrypt voice services Robustness testing tools are used to scan protocols to ensure that there are no high risk vulnerabilities By default the TE30 uses FTPS to encrypt data through the Secure Sockets Layer SSL and ensure data integrity 10 2 Configuring Security Settings The security settings on your TE30 includes the settings of the administrator password whether to enable encryption whether to allow remote logins and upgrade password 10 2 1 Setting the Administrator Password With the administrator password set you must enter it to access the Advanced Settings screen Procedure Step 1 Choose Advanced Settings gt Settings gt Secured gt Password Set the administrator password parameters by referring to Table 10 1 Issue 01 2013 03 27 Huawei Proprietary
168. uawei Proprietary and Confidential 1 Copyright Huawei Technologies Co Ltd HUAWEI TE30 Videoconferencing Endpoint User Guide Product Introduction Network Features Maximum call bandwidth 4 Mbit s IP based network Packet loss concealment e Wi Fi capable Issue 01 2013 03 27 Huawei Proprietary and Confidential 2 Copyright O Huawei Technologies Co Ltd HUAWEI TE30 Videoconferencing Endpoint User Guide 2 Installation and Initial Configuration Installation and Initial Configuration About This Chapter Install and configure your TE30 before use 2 1 Installing Your TE30 Your TE30 offers multiple installation options You can use any of them for quick deployment 2 2 Connecting Cables Connect cables to your TE30 before using it for conferencing 2 3 Powering On and Off With all cables connected to the TE30 power it on 2 4 Using the Wizard The Wizard helps to set the general network and camera parameters on your TE30 quickly and conveniently 2 1 Installing Your TE30 Your TE30 offers multiple installation options You can use any of them for quick deployment For details about your TE30 installation options and instructions see the HUAWEI TE30 Videoconferencing Endpoint Quick Start Guide provided with your TE30 22 Connecting Cables Connect cables to your TE30 before using it for conferencing Please refer to the HUAWEI TE30 Videoconferencing Endpoint Quick Start Guide to familiarize yoursel
169. uide 5 Microphone and Speaker 5 1 1 Connecting a VPM220 The VP220 provides 180 sound pickup and an optimal pickup range of six meters Use the 10 m proprietary cable provided with the VPM220 to connect the HD AI connector of the TE30 integrated cable to the IN port on a VPM220 Once the connection is set up your TE30 automatically uses the VPM220 instead of its built in microphone for sound pickup The status indicators can quickly provide information about the VPM220 working status Table 5 2 describe the status indicators Table 5 2 VPM22O status indicators Indicator Status VPM220 Status All red Microphones in all the three directions are muted All blue Microphones in all the three directions are unmuted or working correctly All blue and blinking in turn clockwise The VPM22O starts properly and is obtaining an ID The VPM22O is reconnecting to the TE30 All off The VPM22O is in sleep mode For more information see the HUAWEI VPM220 Microphone Array User Guide and HUAWEI VPM220 Microphone Array Quick Start Guide 5 1 2 Connecting a VPM220W After a VPM220W connects to the TE30 over Wi Fi the TE30 automatically uses the VPM220W instead of its built in microphone for sound pickup Prerequisites The Wi Fi hotspot is enabled and Wi Fi parameters are set as follows Theencryption mode is set to WPA PSK or WPA2 PSK e DHCP is enabled and Start IP address and End IP address are set correctly For details see Set
170. ult values for video or the display are incorrect parameters on the TE30 and For example the brightness is display set to 0 The video cable is not Secure the video cable between connected securely the TE30 and display No display is connected to the Connect a display to the output output port of the remote port of the remote controlled UI controlled UI or the connected and verify video settings on the display is faulty display The TE30 does not respond to Telnet to the TE30 If you fail to remote control operations operate the TE30 the endpoint is malfunctioning In this case restart the TE30 If the problem persists contact the local distributor for maintenance A local or remote loopback Stop all local and remote loopback test is being performed tests Check the call statistics If the Contact the remote site Issue 01 2013 03 27 Huawei Proprietary and Confidential 95 Copyright Huawei Technologies Co Ltd HUAWEI TE30 Videoconferencing Endpoint User Guide 12 Troubleshooting local video but not value of Video administrator to solve this the remote video bandwidth frame rate is 0 problem no video is sent from the remote site If the remote video is Contact the remote site displayed as a blue screen the administrator to solve this remote site hides its video by problem sending a blue screen The video output port is setto Set the video output port to display the local video
171. ultaneously Typically once a party begins receiving a signal it must wait for the transmitter to stop transmitting before replying Hang up a remote site and remove the site from the conference Issue 01 2013 03 27 Huawei Proprietary and Confidential 133 Copyright O Huawei Technologies Co Ltd HUAWEI TE30 Videoconferencing Endpoint User Guide HD hide video intelligent mode lock conference presentation lock site presentation presentation release chair request chair request floor revoke chair revoke presentation E Terminology Refers to a video system of higher resolution than standard definition SD video most commonly at display resolutions of 1280x720 720p or 1920x1080 10801 or 1080p full HD High definition HD refers to an the increase in display or visual resolution of television formats HDTV high definition video used in HDTV broadcasting digital film and computer HD video film formats high definition multimedia interface HDMD an all digital audio and video interface capable of transmitting uncompressed streams and other formats for recording and transmitting visual and audio communications During a conference a site can hide its video to prevent other sites from viewing the video of the site A video transforming mode in this mode cut the video first and then stretch the video Ensure that the aspect ratio of the video remains unchanged For example to chang
172. ure 13 2 Upgrading multiple TE30s at a time Bayi ewPoint Terminal Upgrade Tool per o x File Tools Configure r Upgrade Option Upgrade File C iaowei b01 1sp01 Software Telepresence dat Browser Product Type Telepresence r Upgrade The Total Count Of Upgrading Terminals 1 Upgrade Iv Terminale Terminal Name Reboot f UpgPasswd Progress Speed KB s Resutt 10 10 10 1 10 10 10 2 Step 6 In the area circled in red and marked as 1 enter the number of the TE30sto be upgraded for example 3 Step 7 In the area circled in red and marked as 3 enter the IP addresses of the TE30s to be upgraded Step 8 In the area circled in red and marked as 4 enter the upgrade passwords of the TE30s to be upgraded Step 9 In the area circled in red and marked as 2 select the TE30s to be upgraded and click Upgrade L note To increase upgrade efficiency when the network bandwidth is insufficient you can press Ctr1 ALT C in the window shown in Figure 13 2 and then set the upgrade policy in the displayed window Step 10 In the displayed dialog box enter the upgrade password and click OK End Upgrading Certain Selected Software Modules You can upgrade certain selected software modules using the upgrade program installed on the computer Procedure Step1 Power on the computer and the TE30 Step 2 Extract the compressed software upgrade package on the computer Issue 01 2
173. vided power cable and power adapter to connect the integrated cable power connector to the power socket LO note e The VGA and 3 5 mm audio cables are not provided with your TE30 You need to purchase the cables of the same model by yourself e The 10 m proprietary cable is provided as standard with the VPM220 and the integrated cable is provided as standard with the TE30 e The cable connection described in this section is provided only for reference 2 3 Powering On and Off With all cables connected to the TE30 power it on Issue 01 2013 03 27 Huawei Proprietary and Confidential 4 Copyright O Huawei Technologies Co Ltd HUAWEI TE30 Videoconferencing Endpoint User Guide 2 Installation and Initial Configuration A CAUTION When your TE30 is powered on ensure that the power cable is connected to the TE30 securely to prevent power disconnection Before isolating your TE30 from its external power supply for example the power supply from a power socket and removing the power cable power off the TE30 properly Check whether the power cable and power adapter are correctly connected to the relevant devices Ensure that The AC power supply voltage is at 50 Hz or 60 Hz within the 100 240 V range The sequence of and voltage difference between the live wire neutral wire and ground wire comply with the relevant international standards In addition ensure that the ground wire is properly grounded With all ca
174. wei Proprietary and Confidential 80 Copyright Huawei Technologies Co Ltd HUAWEI TE30 Videoconferencing Endpoint User Guide Table 10 2 Web based login parameters Parameter Web Login Administrator name Current password Specifies whether to allow logins using the endpoint web interface If you select this parameter you must also set the administrator user name and password Specify the user name and password used to log to the endpoint web interface New password Confirm password SSL encryption Monitor video Step2 Select Save End SSH and Telnet Login Specifies whether to use the Security Socket Layer SSL encryption to improve transmission security When SSL encryption is enabled the touch panel must use HHTPS to connect to the TE30 Specifies whether to allow remote users to log in to the endpoint web interface to view local and remote videos and presentations and take pictures For details see 11 4 11 Capturing Photos 10 Security This parameter is selected by default The administrator user name and password contains a maximum of 128 and 32 alphanumeric characters respectively The user name cannot be left blank and is case sensitive The default values are both admin When the security requirement of the data transferred is high it is recommended that you select SSL encryption This parameter is selected by default This parameter is deselected by de
175. wei Technologies Co Ltd HUAWEI TE30 Videoconferencing Endpoint User Guide 12 Troubleshooting ES NK to control the camera While the TE30 is Remote control is disabled on Ask the remote site administrator in a conference and the remote camera to enable the remote camera the displays shows control at the remote site the remote video The camera settings are Ask the remote site administrator after you press incorrect to verify the camera settings or navigation keys on the remote control the remote video remains unchanged That is you cannot control the remote camera 12 4 Audio Table 12 4 describes the troubleshooting methods for the problems with audio Table 12 4 Troubleshooting methods for problems with audio While the TE30 is Perform an audio test to check The chair site has muted the inaconference no whether the problem arise at speaker of the local site audio is delivered the local site or a remote site from the local display If the volume of the display is If no audio is output from the adjusted to the lowest restore display when the audio test is the volume to its default value performed the problem exists If the volume of the TE30 is at the local site adjusted to the lowest restore the volume to its default value If the audio cable is connected incorrectly or insecurely reconnect the audio cable from the TE30 to the display If audio is output from the The microphone at the
176. which the records in the address book are displayed on the address book page The exported address book is saved to a file in vCard format The file name extension is vcf For example you can export records from the address book of endpoint A modify the records and then import these records to the address book of endpoint B The exported contacts file may contain personal information Keep the file in a safe location Exporting the Address Book Step 1 Step 2 Step 3 To export the address book Log in to the web interface of endpoint A Choose Address Book gt Address Book Select Export from Local Address Book Save the records to file A End Modifying Records in the Address Book After exporting the address book you can modify the records wherein Use a text editor to open file A Based on the notes of the parameters in the file modify file A so that the file is applicable to endpoint B Save the modified file as file B Importing the Address Book Step 1 To import the address book to endpoint B Log in to the web interface of endpoint B Choose Address Book gt Address Book Issue 01 2013 03 27 Huawei Proprietary and Confidential 86 Copyright Huawei Technologies Co Ltd HUAWEI TE30 Videoconferencing Endpoint User Guide 11 Web based Remote Management Step 2 Select Import to Local Address Book and select file B to import Step 3 Select Import End 11 4 2 Importing and Exporting Setting
177. you can easily find a site To configure a site template Step 1 Choose Address Book gt Site Template The page for defining a site template is displayed Step 2 Create a site template add groups to the template and add sites to the groups Step 3 Click Save When being save successfully a site template is displayed under Template Name When one of the sites in the site template is in a conference the site template name is listed in the drop down list box on the Conference Control page End Video Monitoring On the conference control page for the chair site you can view the video and presentation of a remote site You can also adjust the sizes of the video and presentation In this way you can monitor the status and video quality of the remote site Issue 01 2013 03 27 Huawei Proprietary and Confidential 89 Copyright Huawei Technologies Co Ltd HUAWEI TE30 Videoconferencing Endpoint User Guide 11 Web based Remote Management 11 4 8 Importing a Certificate Prerequisites Procedure Step 1 Step 2 Step 3 Step 4 Step 5 You can import client server and SiteCall certificates into the TE30 These certificates can be used to identify users certificate authorities and servers to improve communication security You have downloaded the required certificate from a SIP server or certificate authority Log in to the endpoint web interface Choose System Settings gt Installation The Installation

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