Appendix B Troubleshooting
Contents
1. Control enabled oO Warning in ready condition Warning in control enabled condition O LED off LED on LED flashing po e _e _ n oe e p fe Table A 2 Meanings of LEDs CDD3000 Application Manual B 2 L L 5 T Appendix B Troubleshooting Error messages If an error occurs in operation it is indicated by a flash code from LED H1 red on the servocontroller If a KP200 is connected the KP200 indicates the error type as an abbreviation When the DRIVEMANAGER is active the error is additionally reported in plain text Flash code of Display Reaction red LED KEYPAD N Explanation Cause Remedy 0 Various x messages 0 5 see Table A 4 2X 1 Undervoltage shut off 3X 3 Current overload shut off regenerative operation Slow down braking ramps If not Ax E OV 3 Voltage overload shut off possible use a braking resistor 5X E OLM Motor protection shut off Motor overloaded after x t monitoring Slow down process cycle rate if possible Check motor dimensioning Check power supply Also occurs briefly in response to normal power off Short circuit ground fault Check cabling of connections check motor coil check neutral conductor and grounding see also section 3 Installation Device setup not correct Check parameters of control circuits Check ramp setting Voltage overload from mains Check mains voltage Restart device Voltage overload resulting from feedb2. E OP1 o Error in option module at slot 1 X8 further information in user manual 2 K E OP2 SS Error in option module at slot 2 X9 further information in user manual E SI0 po SIO watchdog tripped LustBus E EEP Error accessing EEPROM E HWE a Hardware limit switches interchanged pe E OL5 24 x t shut off below 5 Hz to protect power stage pe 30 E ENC rz Encoder wire break detection P E ENC Hiperface Communication error signalled by encoder pe 30 E ENC 124 _ Hiperface Communication error signalled by dSMC a raf ea E EN 12 Hiperface Unknown encoder type P E ENC Hiperface Error signalled by encoder but communication is OK pe 30 E ENC 127 Hiperface Communication parameters not found pe pa ea E ENC 131 Error in commutation finding gt E FLW as Position tracking error EA E FLW Speed tracking error k E WDG 11 Watchdog for RS232 LustBus triggered E VEC Initialization error E BRK BE Monitoring unit for brake output OSD03 signals error E POS Pos hardware limit switch approached E POS Neg hardware limit switch approached pe E POS Pos software limit switch approached P E POS Neg software limit switch approached Note 1 If this error is repeated please contact your local Service Partner 2 See description of field bus user manual Table A 4 Error messages CDD3000 Application Manual B 5 L U ST Appendix B Troubleshooting Error DM KP location no E POS Positioning job wit
3. LUST Appendix B Troubleshooting Errors in operation are signalled as follows e CDD3000 e DRIVEMANAGER e KEYPAD KP200 CDD3000 Application Manual Red LED H1 flashes flash code see Table A 2 Possible causes of the error and measures to remedy it are displayed in a window The display is backlit in red and indicates the error 1 and an error location number 2 The error location number provides detailed localization of the cause of the error B 1 L U ST Appendix B Troubleshooting Error reaction When an error occurs the servocontroller responds with a specific function sequence This is allocated to a corresponding reaction number Reaction no Signal error only no further reaction warning Signal error and disable power stage Signal error quick stop and wait for cancellation of start signal against restarting Signal error disable power stage and wait for error reset error reset only possible by complete cutting of power 1 Only relevant with programmed autostart function 1 2 3 Signal error disable power stage and secure against restarting Hi 5 e Signal error quick stop wait for cancellation of start signal and secure Table A 1 Error reaction LEDs At the top right of the servocontroller there are three status LEDs coloured red H1 yellow H2 and green H3 Device status Red LED H1 Yellow LED H2 Green LED H3 Servocontroller ready ENPO set
4. Service Partner 2 See description of field bus user manual a Ed ES Ea EJ ka Ee EJ hoe Ee Eo a Table A 4 Error messages CDD3000 Application Manual B 6
5. ack from motor Device protection shut off Device overloaded Check dimensioning Possibly use a larger device 3 3 Motor PTC correctly connected i 9 zy E OTM 3 Motor temperature too high Motor PTC evaluation correctly set Motor overloaded Allow motor to cool down Check dimensioning Ambient temperature too high Improve ventilation in switch By E OTI 3 Overheating in cabinet servocontroller Load too high during driving braking Check dimensioning Possibly use a braking resistor Table A 3 Error messages flash code CDD3000 Application Manual B 3 L U ST Appendix B Troubleshooting Error DM KP location no a E CPU pO Processor faulty or wrong software version E OFF Undervoltage in DC link lt 212 425 V also applied on normal power off P Max permissible output current exceeded software shut off a 3 E 0C 34 Current overload shut off of servo resulting from fast Ixt effective to 5 Hz output frequency ee oe E OC Short circuit detected during self test Max permissible output current exceeded hardware shut off P 4 E OV Overvoltage in DC link pe E OLM Current overload shut off Ixlxt monitoring of motor dependent on parameter MOI2T an Pe E OLI Current overload shut off Ixt monitoring of servo po 7 E OTM 1 Motor overheatin pe r Eon a fn ee E OTI Servo heat sink overheating P 8 E OTI Servo interior overheating pe E PLS L Plausibility check detected invalid parameter or program seque
6. h no defined reference point pe E POS Error accessing optional hardware pe 36 E POS Selected program not available ae E POS Jump to non existent record number P E POS 218 Called subroutine not available E POS io outside positioning range P E POS Max subroutine nesting depth exceeded po E POS Target position not reached a E POS No feed hold only positioning commands E POS Selection Auto Homing Jog not permitted E POS ProgPos Index overflow in indexed addressing TabPos Table index faulty 1 lt Index lt 31 Error executing a positioning command with positioning travel by Touchprobe E POS issi 36 ii 36 impermissible command in this status 36 E POS Hardware limit switches interchanged E FLH L Error in data flash memory 1 Hardware limit switch left all control modes EHW 46 Hardware limit switch right all control modes E HWE Hardware limit switches interchanged all control modes E WRN Torque limit TCMMX automatically limited E WRN 60 Cycle time of status report via field bus too short E WRN Position reference travel standardization outside value range E WRN Speed limit SCSMX automatically limited E WRN Position reference velocity or acceleration standardization outside value range E WRN 64 Power failure detected pe 40 E WRN Encoder wire break detected offline no encoder connected P E WRN Overflow of error counter in CAN controller Note 1 If this error is repeated please contact your local
7. nce E PAR pO Invalid parameter setting E PAR 7 Value range infringement of a parameter setting detected Parameter ERPAR contains number of incorrect parameter After reinitialization of the parameter list in the device startup phase an invalid 10 E PAR parameter value was found Parameter ERPAR contains the number of this 1 parameter Error initializing a parameter with its permanent memory value Parameter ERPAR 10 E PAR 1 contains the number of the parameter an an Error initializing factors for analog output to digital outputs 48 Error initializing a variable Setting of number of resolver pole pairs not possible SS Global error in floating point calculation 1 If this error is repeated please contact your local Service Partner 2 See description of field bus user manual E PAR The combination of function selector settings for one of the analog inputs and the reference selector are mutually contradictory l O O an Note Table A 4 Error messages CDD3000 Application Manual B 4 Appendix B Troubleshooting Error DM KP location no E PWR 6 No power stage or power stage unknown No valid power stage ID detected 12 E PWR No power stage or power stage unknown No valid power stage ID detected Fe EAI a erases nea 2E E EXT Error request received via digital input with function E EXT P E USR Error executing a customer specific software function P
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