Trinity Service Manual
Contents
1. Reset the device Can not turn Press power button but can Re flash Software power off not turn off Main Board defects Power off automatically Battery power run out Power off Battery can not hold charge during operation Main Board defects Shutdown immediately in Main Board defects anytime pM Vibrator doesn not work Unit Re assembly Vibrator Vibrator defects Main Board defects co No indication on hinge LED KB board LED defects Main Board defects No indication on keypad LED KB board LED defetcs Main Board defects System hang System boot up but lock on at booting LOGO screen more ue oes Re flash Software Main Board defects Can not detect SD System aai detect SD SD socket on Main Board defects card Main Board defects SD card can not hold in SD card can not hold in unit SD socket on Main Board defects place Battery power run out System lock often under operation in anytime press Reset the device any key does not help System hang under OS Re flash Software Main Board defects SD card can not eject SD card stuck in th2. 22 Fast Bit Error Rate 5 251 104 GSM 850 Transmitter Test Check TX Power 128 gt 29 dBm C enero oa pm om Check TX Power 1st Power Uplink Downlink Test Name Downlink Level UARFCN Cell Power Camp W CDMA Band 2100 9613 10563 60 Heceiver Test Bit Error Rate 9750 10700 s merona 3 mmm 3 s cret Maxpower a mme a gt team PT Check TK MaxPower 3 mmm 8 Chock TX Max Power 3 mme 9 1st Uplink Downlink Test Name Downlink UARFCN Cell Power 1 came weoma zeg reg 3 Saee al 2 Sengen 3 mmm Receiver Test Ps Erna REESEN ebe s own om oo Bit Error Rate 9537 9937 Transmitter Test e Check TX Max Power 9263 9663 6 gt 18 dBm ER Check TX Max Power 9537 9937 40 HTC confidential 2L d O 2004 HTC CORPORATION ALL RIGHTS RESERVED TOTAL PO CONT ON 59 PAGE NO 58 gr htc PT A TT MmoGll 1st Power Uplink Downlink Items Test Name Downlink Note Level UARFCN Cell Power BS Originate Call 4133 4358 Heceiver Test s mme 3 as xw Transmitter Test Check TX Max Power 4133 4358 Check TX Max Power 4232 4457 HIC confidential 2 Les O 2004 HTC CORPORATION ALL RIGHTS RESERVED TOTAL59 CONT ON F PAGE NO 59
3. WINCE TEST ITEMS CR 24 4 2 TEST wi 818 P UL TEE 29 CHAPTER 5 SOFTWARE UPGRADE PRCEDURFE 37 5 1 RUU RE FLASH UPGRADE UTILIPY trie err ote a PV vate UE eo EU YR ao eUE Vua o RUE U b yaR EF Uu EI UC Keep vetus VR EROR Kev b vu V Ua EUOE Eren ese euo PUES 37 SAISDCABDUPCRADE oomen IE MM IM MMC MCI ML eer tee 40 CHAPTER 6 LEAKAGE CURRENT MEASUREMENI 42 CHAPTER 7 COSMETIC INSPECTION CRITERIA 45 JED E RON u uD EM MM MEI MEM sus 45 7 2 INSPECTION DEFECTS AND AREA ccccscccecceccceccesccecccuccesccesccuccesccusccucceuccesecscesscesccsccenccesecescesscuscctscusccuscctsensscescctscusccuseeuscs 45 J d BUDE pi EE 46 CHAPTERS FAULT TREE ANALYSIS 48 CHAPTER 9 GENERIC SPARE PART LIST 54 BN Eer EEN 54 QA LS up o1 5 55 APPEND Q 56 A GENERIC LABELING PLAN WEEN 5
4. XXXXXXXXXXXXXX er IO RUN ANN 16 5mm S N XXXXXXXXXXXX mE TEE EE EA EL I II P N XXHXXXXX XX EVDO Innovation 2mm 38 3mm Made in Taiwan Use only batteries and power supplies listed in user manual 42 8mm e a S N SSYWWPPZZZZZ MODEL ID TRIN100 SS SITE CODE gt HT Label Characteristic Y Year Last Digital of the Year Material polyester WW Week Code 01 54 Color pantone 422c E6 PP Product Code Ink pantone 425c ZZZZZ Serial Number 00001 99999 Use Base 10 HICconfidential gt eererexecceb e l leb lbrec c a e UU O 2004 HTC CORPORATION ALL RIGHTS RESERVED TOTAL59 CONT ON 57 PAGE NO 56 d nTc mart mobil B RF Antenna Test Specification 1st Downlink Cell Test Name Tx Level TCH Power 75 le os mn Some A o 37 Fast Bit Error Rate 104 s FmBimrR mi ml E GSM 900 Transmitter Test 5 creck XPower 5 9 7 7 GekWPRwe 5 7 DCS 1800 Receiver Test s fmm o mm m m _ 9 rappen o 6 oa 9 F rre O mi 3M CS 1800 Transmitter Test Check TX Power o sa 75 s a6dBm 12 Check TX Power 0 698 75 Fast Bit Error Rate Fast Bit Error Rate Fast Bit Error Rate PCS 1900 Transmitter Test nl emt ne 7 9 Gerenns 21 Fast Bit Error Rate 5 189 104 HICconfidential gt l 2L ed O 2004 HTC CORPORATION ALL RIGHTS RESERVED TOTAL PO CONT ON 58 PAGE NO 57 CR htc mart mob
5. P itcH 2 Srnrn R angle STRA tl moon Battery FSHOOSS6 00h BF 2000 Acon connector L YS E Remark e 2 3 a 5 r FRE connector Tn CO i zr E Connector SO r ard mini SLDp rvclIhid YSHOOS 32 00hd FOF ATi pin Fitch 1 3mm MIT SUO pAl O O70 O72 mm COMS hiini SO Cardr hlc 3 ONT 3 COOKS YOHOOS484 10hA Connector fo Reverse 11P 0 4piteh 202 11101 01 80T era 1 hdini USB ONZ zech Jog Wheel YoOHOO462 00hM Connector B to B IF D S Fitch gt F 10347 7 MATSUSHITA MU Switch Board LC Connector Ca YS HO049 1 00haA Connector B to E Z F O SPITCH ASRS F024 Yr MATSUSHITA COME mera hdodule hdain Camera 75 H D L I IB Connector B to B 22 FPF OSPITCH 32S BS Pee Sse yy MATSUSHITA COMS Fut dole Connector Sibi C ard F 2 54F itch 14 5004 100 m ohm 42509819 Connector Sihi 7 5 Hu nao a iDm SINRO HAMBURG 1 Cmm Card 1 z 1 em EE EX Es pre ES ES ES ES E HICconfidential gt gt ll 2L d O 2004 HTC CORPORATION ALL RIGHTS RESERVED TOTAL PO CONT ON 56 PAGE NO 55 ATC smart mobility APPENDIX A Generic Labeling Plan Main unit Regulatory label on the rear housing of main unit HTC P N 77H00439 00M Image file name Main Unit Regulation Please note 1 The brand name is shown on bezel 2 All bar codes must be code 128 symbology TRIN100 e pe 10 l C 0560 Osueton IMEI
6. PDF OMA DRM 1 0 supported SIM Manager Comm Manager Wireless Modem BlackBerry Web Client Smart Dial Voice over IP Client SIP GPS Navigation Software arrier Specific Applications 3GPP T mobile CHT Vodafone Java VFX Phase Vodafone Visto Vodafone SEVEN Cingular WAP Push OTA Vodafone TTY for US Market egulatory PTCRB R amp TTE FCC BQB Bluetooth Qualification Body certification Windows Mobile Logo NTSL USB certification GCF certification WiFi certification Y e 00 e e e e e e e Che e e e e e e e e e e e e e e e e e e HICconfidential gt lBAlV Qh 2d O 2004 HTC CORPORATION ALL RIGHTS RESERVED TOTAL59 CONT ON 8 PAGE NO 7 a htc CHAPTER 2 SERVICING TOOLS 2 1 Repair Level Definition Unit LO L1 L2 L2 5 Accessory test and unit swap Unit Test and ROM Re flash Refurbishment and Module Swap L1 M B Repair connecter button MIC L2 2 2 List of Servicing Tools Mini USB DATA interface Check for mini USB Cable Communication RUU re flash ER Earphone Headset For Audio test For Audio test Eg AC Adapter Transfer AC to DC for Unit WLAN AP For WiFi test a 5 Mini SD Card with Diagnostic For unit diagnostic test HTC design test program must be encoded by HTC 128MB mini SD memory card For unit ROM code transfer to HTC design lu mr rl nd Unit current consumption test HTC design ER Power supply consumption 9 Current Meter s Mobile
7. Usaq Wyeth Fun curent EM veraa Brh Care tacit From F wl mage Vereen 3 H fb Fon 117 25 Ck Hed ka precied Ook Cancel jo mud ET ou an new Lox e Ip update your HOM image This uprratian Lake c approximate BL moar Due Ti ae boy AR Fel eg fest Ce Co Tisa FL Fore ip posqaisd e Tes Gp TAS pres BER Tra gaa qk bae sn pd nn fs hac eed oe Ba EDU Phoca Tra Coe ibi rers Im ieee ee Ee il PC Cit Tamf kc peer Click TL aera d mod TOTAL59 CONT ON 40 PAGE NO 39 ago ATC smart mobility XVI You can see the update progress from your PC and in your device XVII The OS upgrade is finished click Finish to close the utility 5 2 SD card upgrade Download OS image from SDO http htcscm10 htc com tw SDO Un zip the image file HTC confidential Hn Updating the ROM image on your PDA Phone Please do not remove the USB connection from the PDA Phone or launch any program during the update process Remember the operation will take about 10 minutes Congratetations Your TOM opd is mow compicte You POA Phear is ready lar use Fatze Bea n aren pni pan Fa pl Pi m ne astakizih a poring dr eva ra Oyna seg ed A ge Chr F isa Pr du ripu p Ba uie tac Qh f T uq Z uere rU TRI ur onm CHO SD Less Tem PSL Aan DRAN sap nunan E ku O 2004 HTC CORPORATION ALL RIGHTS RESERVED TOTAL59 CONT ON 41 PAGE NO 40 go htc smart mobil
8. send vil Linknown cenae Tap tn send ij 814 Tap 16 amd ii Pocket PC Tap t eege Start gt Program gt Comm Manager dree ee abea Gue Yasin Bluetooth to turn off Bluetooth Unknown deeg Tap tosend DUnknowndedco Tan to send Return to Today screen and tap Internet Fsplorer rm Y aa E ttp aww yahoo com e Tap icon Comm Manager on the ahttp iww yahoo com Today screen and turn on WLAN Select the hot spot or access point E Welcome Tap below to visit m these sites or here to leam rn which searchable and appears on screen u Internet Once the hot spot access point is P MOBILE OPERATOR Select a retvork bo connect te connected press the IE button and BPEPIA Unsecured OEM yuan 5ecuriby enabled logon Internet Carsten les HICconfidential gt gt S SIIQA A D A NQ N e d O 2004 HTC CORPORATION ALL RIGHTS RESERVED TOTAL59 CONT ON 36 PAGE NO 35 Ch NTC smart mobility Install GPS tool to device and H tY execute the program Setup the COM port to COM4 z Place device in GPS receptor coverage area and tap the icon Open GPS TT 7 PS mm Check the GPS status as picture icum m 19 El 21 A Arection KE Speed kmh shown Pltitude 121 7r bon 8 4 Note Please build up similar GPS test station in repair center HICconfidential yV a lt KM 2e sd O 2004 HTC CORPORATION ALL RIGHTS RESERVED TOTAL59 CONT ON 37 P
9. tester For RF test Kc 11 Special Made Plastic Stick Assembly amp Disassembly HTC special tools Hand tools Assembly amp Disassembly Lead free Soldering station Board level Boardlevelrepair Label printer n agency label if replacing kiss L 2 5 Air heater Board level repair HICconfidential gt V a0g gqspxXu Uu z8 2 d O 2004 HTC CORPORATION ALL RIGHTS RESERVED TOTAL59 CONT ON 9 PAGE NO 8 go ATE smart mobility CHAPTER 3 ASSEMBLING AND DISASSEMBLING 3 1 Disassembling Tools needed for Assembling and Disassembling 1 Glove amp Lens Cleaning Tissue 2 Plastic type tweezers 3 Philip Screw Driver 000X40 4 Philip Screw Driver T6X40 5 Flat Plastic Stick 1 Eject the Stylus 2 Eject the mini SD card if available Push battery cover to remove HICconfidential gt L2 d O 2004 HTC CORPORATION ALL RIGHTS RESERVED TOTAL59 CONT ON 10 PAGE NO 9 u TC smart mobility HTC confidential O 2004 HTC CORPORATION ALL RIGHTS RESERVED Remove the battery L waring To reduce risk of fire or burns do not disassemble crush puncture short external contacts or dispose of in fire or water Replace only with specified batteries Recycle or dispose of used batteries properly Li ion Release 5 screws on housing Use screwdriver insert tophook and release the top side of housing TOTAL 59 CONT ON 11 PAGE NO 10 Y 4 TC smart mobil
10. 2d O 2004 HTC CORPORATION ALL RIGHTS RESERVED TOTAL PO CONT ON 48 PAGE NO 47 J nTc smart mobility CHAPTER 8 FAULT TREE ANALYSIS Attach AC adapter Power LED No indication Main Board defects Attach AC adapter Battery damage No Power d Power LED indicates Red or 4 Can not Boot Amber Battery connector on M B defects Power Switch on M B defects Main Board defects Can enter bootloader mode Re flash Software u Main Board defects Battery power run out Can not Boot with Battery SR HII Battery connector on M B defects ONLY ONLY Battery damage Main Board defects Battery damage Can not hold Battery full charge charge Battery rundown test fail Main Board defects Battery connector on M B defects Attach AC adapter Power LED No indication Battery damage Power LED on M B defects Main Board defects AC Adapter defects Cradle defects Can not charge Attach AC adapter Power LED indicates Battery damage Main Board defects HIC confidential 2e s O 2004 HTC CORPORATION ALL RIGHTS RESERVED TOTAL PO CONT ON 49 PAGE NO 48 J nTc smart mobility
11. 59 00M Torque 0 4 0 1 kgf cm HICconfidential gt gt l N s5 N ODI LIIILD LllLlLLalllLLLLLl e ll 2L d O 2004 HTC CORPORATION ALL RIGHTS RESERVED TOTAL59 CONT ON 20 PAGE NO 19 db NTC smart mobility 1 Assemble the keypad into the bezel 2 Fasten 2 screws to fix it Screw 72H01588 00M Tarque 0 7 0 1 kgf cm When assembling is done check keypad navigation key and keypad click feeling especially key stuck isn t allowed Assemble receiver to the bezel 1 Assemble LCM into bezel starting from its bottom side ensure it is fixed in three hooks as shown in picture 2 Assemble SD cover into bezel HICconfidential J 2 d O 2004 HTC CORPORATION ALL RIGHTS RESERVED TOTAL59 CONT ON 21 PAGE NO 20 Ch NTC smart mobility HTC confidential O 2004 HTC CORPORATION ALL RIGHTS RESERVED Assemble the LCM and the main board Assemble the Jog wheel and camera module Ensure it is placed into bezel as shown in picture Ensure main board is fixed in three hooks as shown in picture TOTAL59 CONT ON 22 PAGE NO 21 Y NTC smart mobility Assemble the connector of LCM to main board 1 Connect keypad connector to main board 2 Stick a tape on the top Fasten 1 screw to fix main board Screw 72H00459 00M Torque 0 4 0 1 kgf cm HICconfidential 2 d O 2004 HTC CORPORATION ALL RIGHTS RESERVED TOTAL59 CONT ON 23 PAGE NO 22 u ATC sm
12. 6 BRF ANTENNA TEST SPECIFIC ATION uu uu E E 57 HIC confidential o e 2e s O 2004 HTC CORPORATION ALL RIGHTS RESERVED TOTAL59 CONT ON 4 PAGE NO 3 WP hT CHAPTER 1 INTRODUCTION This manual provides the technical information to support the service activities of the PPCP This document contains highly confidential information so any or all of this document should not be revealed to any third party 1 1 Production Specification gt Platform e Dual Mode PDA form factor e OS Microsoft Windows Mobile 5 0 PocketPC Phone Edition gt Dimension e 108mm L x 58 2mm W x 18 4mm T 150g with battery gt Processor Chipset e CPU Base band Samsung with 400MHz Qualcomm 6275 gt Memory e Flash ROM 128MB for program and users storage e SDRAM 64MB DDR SDRAM gt LCD Module e Main LCD Module 2 8 240x320 dots resolution 65K color TFT Transmarine LCD with white LED backlight Sensitive Touch Screen gt HSDPA WCDMA GPRS EDGE GSM Functional e Internal Antenna e Dual mode HSDPA WCDMA and GSM GPRS EDGE e HSDPA UMTS Tri band 2100MHz and 850MHz 1900MHz e GSM GPRS EDGE Quad band 850 900 1800 1 900MHz Auto Band Switching Global roaming Handover and cell selection between 2G and 3G Audio codec AMR EFR FR HR SMS MO MT concatenated SMS 640 characters Generic services Call holding waiting forwarding and barring CLI Call Line Identity Display own number Network selection Cel
13. AGE NO 36 J nTc CHAPTER 5 SOFTWARE UPGRADE PRCEDURE System Requirement Windows 2000 XP USB Cable ActiveSync 4 0 above Master Unit 128 MB Mini SD card Caution The unit must have at least 7096 of battery capacity before starting the re flash process Charge the battery in advance if necessary For the master unit you could prepare it in the following ways Take one from Swap unit with the most up to date Rom Code Build one first by connecting to SDO for OS Upgrade Download via RUU HTC RMAIII Service Document Online hitos rma htc com tw rmaili nome index asp 5 1 RUU Re flash Upgrade Utility Connect device to PC Connection Settings Connection disabled Setting and allow USB connections In Microsoft ActiveSync j e Show status icon in taskbar Connect your device and desktop as low USB connections Allow connections ta one of the following or laptop via USB cable ow S Check the pop up message from This computer is connected to Automatic ze Microsoft ActiveSync when device is Iv Open ActiveSync when my device connects Help OK Download OS Image from SDO synchronized with PC HIC confidential 2e s O 2004 HTC CORPORATION ALL RIGHTS RESERVED TOTAL59 CONT ON 38 PAGE NO 37 go ATE smart mobility Li MR Rn R i b s RI EES Download OS image from SDO http htcscm10 htc com tw SDO Un zip the file and execute RUU program L
14. E OO 2 HD L6 13 00 3HD0707 01 AH00205 01 AH00225 01 AH00230 03 AH0023 1403 R R R L j 5H01435 00 ater 2 amom biling fye Bloen x GAO lyi 5 HU Laur B HU 445 00 B HU 1535410 B Hi Lol UU 7 H 116410 7 H 0203 00 7 H 3 13400 7 H na39410 7 H nadaa j Lal Lead W de arats Label LABELE SECURIT Y HEEHEA Aro nlatinn Label Dro FEN Hade in T aran NG TYE 15 40 mm A ntixn nnierfert Lager Label bor Jopiter RUS 305720 mmi HEH bia Y eo zl 1 1 1 HTC confidential 2L d O 2004 HTC CORPORATION ALL RIGHTS RESERVED TOTAL59 CONT ON 55 PAGE NO 54 dh ATE smart mobility 9 2 Board Level TC PH E a E mg n DES LE E l DAR M 36HDD128 DDh4 SWITCH BUTTON PTS 106 HCH 4 774 5 1 65 70 20degC BLUE ANGELS 4 EXAM 254 Ge ei DIUTe 36HDDz30 DDh4 SwwvITCH SOH Z13HST MITS UM 7O 20deg C 1 ore ER 36 HO0395 00h4 Antenna W O Bec Inspection GP S ANTENNA AC OH 1 i hill SPS antenna 36HDD44D DDh4 Microphone S PRIOZOS HES S8 KN OUWLES 100 30deg C 4 7272 76 125mm 1 de ln Ic 36 HOO4 d ODhi Antenna main_antenna AC OH 1 DIRAIS RF antenna 75H D228 D h4 Connector Others SWZ B SUR S TFOLF 3 5T 1 RN Speaker connector 75H00221 00M Connector RF 4P LPC TP 1 120220 0129 1TT Cannon Pb F REE 1 BEDAE EF connector Connector FPIC 38P D 3PITICH F H23 38 CC TSPOUSSEDUM o 3SHwDs3 HIR OSE trnebrn D Ze 20 1 E Connector Battery 6PIM
15. HIHN W BA HTC confidential O 2004 HTC CORPORATION ALL RIGHTS RESERVED 1 Remove the SD cover 2 Release the hook and take out the LCM 1 Release 2 screws of bezel 2 Take out the keypad 1 Release 2 screws of FPC 2 Take off the FPC TOTAL59 CONT ON 17 PAGE NO 16 Ch NTC smart mobility 3 2 Assembling 1 Connect the Jog wheel board 2 Fasten 1 screw to fix the Jog wheel board Note point A in picture is fix point for speaker insertion Screw 72H00800 00M Torque 1 1 0 1 kgf cm Connect the Camera module Connect the speaker HTC confidential p VN3HD 2 d O 2004 HTC CORPORATION ALL RIGHTS RESERVED TOTAL59 CONT ON 18 PAGE NO 17 J nTc smart mobility 1 Insert the speaker into main board and make sure it is fixed into hook A 2 Stick the gasket on main board 3 Assemble the main camera on main board Fasten 2 screws to fix it Screw 72H00800 00M Torque 1 1 0 1 kgf cm Connect the vibrator SEE om z A o sm K M HIC confidential gt G 2e s O 2004 HTC CORPORATION ALL RIGHTS RESERVED TOTAL59 CONT ON 19 PAGE NO 18 u NTC smart mobility Insert the vibratory into main board and route its cable along as shown in picture The vibrator is placed between Jog wheel board and speaker module as shown in picture Assemble microphone rubber on the main board 1 Insert the FPC into bezel 2 Fasten 2 screws to fix it Screw 2H004
16. I Welcome ta the ROM Upduie elity ise the PDA Phone K gamuari nies ihn afta eun jeu ka Enn erm ter yer PLH Fus Epp Pus gg pina tur eee ere Da eep coreg VI Read the pop up message form ROM update utility and select the I o frs nono ie en ea understand checkbox Tha a ee Fa EM imaqa rn e f ren VII Click Next to proceed ell SE Cit eat eed Clik T eg ic mus Fulina the Lngtrur oang beire te pi paz r ifc PARA Per im fr update p wcr s Caere ea FDA Phona El Ps KIDI case VIII Read the pop up message form 4 J xm ROM update utility to follow and Candee pu Hard ana upamaqun moet 34 pe heit PC perform the instructions and select E the completed checkbox IX Click Next to proceed CIC R www F Lech Mest ir peri Ci Cancel in qudd funny Peg bog amb db d HICconfidential y QIAIA N L2 d O 2004 HTC CORPORATION ALL RIGHTS RESERVED TOTAL59 CONT ON 39 PAGE NO 38 go ATE smart mobility X Current image version confirmation XI Click Update to proceed XII Double verify the ROM revision which you want to update before re flash procedure XIII Click Next to proceed XIV Read the information from pop up message and the OS update procedure will takes 10 minutes long XV Click Next to proceed HTC confidential O 2004 HTC CORPORATION ALL RIGHTS RESERVED Curent iafurmalinn shoe yonar PT Pho mage aevum 81 fare eremi bares
17. Jack on M B defects something stuck inside Defective Earphone Jac Defective No sound or can not record Earphone set on headset EE HTC confidential 2 26e O 2004 HTC CORPORATION ALL RIGHTS RESERVED TOTAL59 CONT ON 51 PAGE NO 50 J nTc mart mobility MN No front light on LCD Check the setting power management ight Unit Re assembly LCD defects Main Board defects LCD cable defects Lower cover board defects Lower cover board defects Main Board defects Half screen shown LCD no No video appears on LCD display front light turn on only Half screen displays on LCD ocreen l Flickering 1 Video or back light flashing o Line in LCD either Line in Display Par sta s si LCD defects Defective The Q ty of bad pixels is out LCD defects pixels on LCD of spec inspection criteria Defective Power button does not work power button spun scu Power button KB bezel defetcs Power switch on M B defects Defective Record button does not work Record button KB bezel defetcs record button or button stuck Record button KB bezel defetcs Record switch on M B defects Defective Volume VOBIS Tey werk Volume button KB bezel defetcs or button stuck button Volume switch on M B defects D
18. Press Action key Jog ball to switch the LCD backlight level from Super 100 Typical 75 gt High 50 gt Low 25 gt Off 096 Press Action key Jog ball to exit and return to Function test menu HICconfidential gt gt Pals o 2 d O 2004 HTC CORPORATION ALL RIGHTS RESERVED TOTAL59 CONT ON 29 PAGE NO 28 go htc smart mobility Press Action key Jog ball to select Timer Test on Function test menu The screen will return to Function test menu after the test is finished Press Action key Jog ball to select SD Card Test on Function test menu The screen will return to Function test menu after the test is finished Please inset Mega SIM card to the device before test ll Press Action key Jog ball to select Mega SIM Test on Function test menu The screen will return to Function test menu after the test is finished HTC confidential A g 2e d O 2004 HTC CORPORATION ALL RIGHTS RESERVED TOTAL59 CONT ON 30 PAGE NO 29 go htc smart mobility Press Action key Jog ball to select ROM Checksum Inspection on Function test menu Press Action key Jog ball to exit and return to Function test menu Press Action key Jog ball to select Battery Test on Function test menu Plug In Out the AC Adapter to check the battery charging discharging status Press Action key Jog ball twice time to exit and return to Function test menu P
19. RIGHTS RESERVED TOTAL59 CONT ON 53 PAGE NO 52 J nTc smart mobility Receiver defects Receiver assembly defects Defect No sound from receiver or receiver noise from receiver Upper cover board defects Lower cover board defects LCD cable defects Main board board defects Backup Battery damage Poor Backup Backup battery can t be Battery charged or can t hold charge Main Board defects Screen can not 90 degree transfer to PDA mode KB borad defects Screen can not transfer between notebook mode amp PDA mode LCD bezel defects Main board defects HIC confidential Q 2e s O 2004 HTC CORPORATION ALL RIGHTS RESERVED TOTAL59 CONT ON 54 PAGE NO 53 Y htc IT di TI jn I CHAPTER 9 GENERIC SPARE PART LIST 9 1 SPL for Repair Using tem HTC P N Da Sr ion SHOOT THUR BATTERY LEON SON Li Polyooer cell 45426 1590 mAb 7 V D Y Ma Pe SH00226 00 8H00425 00 5H00476 00 5H00479 00 1H00365 00M PCEa MaIN BOABD TRINITY 1H00365 0014 PCEA Jog wheel boa 4H00LE4 00 AH00155 00 DH00071 00 1HD1604 01 2HO0459 00 2 HDD 800 00 2HD 1059 00 2H L539 00 cerca ea ea Cn FN RH PH RH RH J RE PRI RII RS R2 ep ap a mp en th Lu IL bij 0 0 tik cc ee a i ES L r2 c c cn LA L E tnu pe 52 52 d bo m cC fa 23 Lied red IO n bn 2 HD L5E
20. W hT art mobil Trinity Service Manual HTC Proprietary Confidential Treatment Requested Rev A02 Oct 25 2006 HTC Corp Engineering Mobility HIC confidential 2e O 2004 HTC CORPORATION ALL RIGHTS RESERVED TOTAL59 CONT ON 2 PAGE NO 1 go NTC smart mobility Revision Control Table Add board level Jerry W Lin Jerry W Lin GSD PVT Jerry W Lin GSD PVT Jerry W Lin GSD HTC confidential gt gt Z2 d O 2004 HTC CORPORATION ALL RIGHTS RESERVED TOTAL59 CONT ON 3 PAGE NO 2 WP hT mart mido E II vy TABLE OF CONTENTS CHAPTER 1 INTRODUCTION NN 4 LLPPBODUCEHON PECIFIC IION NEE 4 CHAPTER 2 SERVICING TOOLS ll ee ed i2 VERA TEPRVRYVELENETE VERRE TUE LINES QUE VER VA HE SEEN VINE RUD VER TEL US ERE UC VEHE VERRE PIA ES VON SUPR IS SUE ERE VERIS CPVE SUBE 8 ENSURE PR u 2 2 LIST OF SERVICING Toots a a CHAPTER 3 ASSEMBLING AND DISASSEMBLINGTG 9 JL TSA a UO E EE 9 KO VEINS EI EE 17 CHAPTER 4 FUNCTION TEST PROCEDURFE 24 4 1 LIST OF DIAGNOSTIC
21. able D to positive polarity of power supply A and current meter B 4 Connect cable of fixture C to negative polarity of power supply A and current meter B a Note black cable to power supply A and o Setting is Ready for testing Assemble Battery into device Don t turn the power on at this moment Assemble Battery into device HTC confidential O 2004 HTC CORPORATION ALL RIGHTS RESERVED TOTAL59 CONT ON 44 PAGE NO 43 go ATE smart mobility Tap the icon on the Today screen I Turn off Phone IIl Turn off WLAN Bluetooth Note Need to put SIM card first on the unit hettirimgs i Klsaktid d Tap Start gt System gt Backlight On battery power IV Adjust the backlight level to 0 and e on checks the current from current meter Note1 Press power button to initial device enter sleep mode and checks the current from current meter Note Note1 49mA Specs TBDmA Note2 1 88mA Specs TBDmA If current consumption test PASS when UUT in Flight and Sleep mode it means that the M B works normal If current consumption test FAIL when UUT in Flight or Sleep mode it means that the M B works abnormal please replace M B and re test again HICconfidential 2L d O 2004 HTC CORPORATION ALL RIGHTS RESERVED TOTAL59 CONT ON 45 PAGE NO 44 u OTCE smart mobility CHAPTER 7 COSMETIC INSPECTION CRITERIA 7 1 Definition gt Examination of the d
22. art mobility HTC confidential 2004 HTC CORPORATION ALL RIGHTS RESERVED 1 Assemble the housing on the bezel 2 Fasten 5 screws to fix it Screw 72H01059 00M Torque 1 1 0 1 kgf cm Assemble the battery follow direction shown in picture 1 Assemble the battery cover on the housing 2 Assemble the stylus on the housing The assembly process is finished TOTAL 59 CONT ON 24 PAGE NO 23 J nTc nart mobil CHAPTER 4 FUNCTION TEST PROCEDURE 4 1 List of Diagnostic WinCE Test Items mose no e Seege st Tomm Tase TI 2 DspiayTest L gstepgsgamepazger Ca meswe wn moneen 1 Send End Soft1 2 Start OK Up Down Left Right Action Power Record Camera Jog Up Act Dn Back Timer Test RTC Real time clock test HTC confidential 2L d O 2004 HTC CORPORATION ALL RIGHTS RESERVED TOTAL59 CONT ON 25 PAGE NO 24 Button Test 7 OG c O S e R ES E2 L3 D EJ m 12 EJ we EJ EJ 18 EJ 7 go ATE smart mobility 1 USB Test USB link test Microsoft ActiveSync co emer _ J 3 Bluetooth Test Bluetooth test i afmars wanes ssswa forsee 4 2 Test Procedure How to select test item Using navigation button Up or Down or Jog Wheel to select the test items How to execute the test program Press Action button to start each of test items 4 2 1 Diagnostic Test Turn the device pow
23. e unit SD socket on Main Board defects HIC confidential c 2e s O 2004 HTC CORPORATION ALL RIGHTS RESERVED TOTAL59 CONT ON 50 PAGE NO 49 J nTc smart mobility SD card write protection 4 SR KC ER Main Board defects malfunction RS232 USB Can not sync with PC ne Comunication fail by ActiveSync Check connection setting in AtiveSync USBSerial Cradle or Cable defects USB connector on M B defects Main Board defects Defective IR IR Test fail under Main Board defects Diagnostic program Dumb Speaker No sound in internal speaker Check the setting Sounds Profile Something stuck in audio jack Unit Re assembly Internal speaker defects P Main Board defects Unit Reassembly Defective Recording No voice be recorded Microphone defects Something stuck in audio jack Main Board defects Nosie deformed sound by recording Microphone defects Main Board defects Voice Note function does not Reset the device work under OS Internal speaker defects Audio play Noise sound when playing problem with music or ringtones thru speaker internal speaker Main Board defects Abnormal volumn Main Board defects Audio Jack broken or Audio
24. efective Backlight Backlight button does not work ES button or button stuck B Backlight switch on M B defects HIC confidential c Q Q 2e s O 2004 HTC CORPORATION ALL RIGHTS RESERVED TOTAL59 CONT ON 52 PAGE NO 51 J nTc smart mobility Defective Send End button stuck Phone button defects Phone button on hinge 3 Send End button does not Main board defects WOrk L CD cable defects LED no indication LCD cable assembly defects m Navigation keypad defects Defective pts Navigation button does not Navigation work properly button Upper cover board defects Main board defects SIM connector defects Main Board defects E No service signal x Antenna defects Main Board defects Testing fail by RF Tester other phone function Antenna defects Main Board defects Digital Camara PDA phone cannot detect i Se Camera defects malfunction digital camera LCD cable defects 2nd camera Lower cover board defects 2nd camera Abnormal color or no Main Board defects RF Wireless SIM card detection fail malfunction photographing before catpturing the picture HIC confidential gt 2e s O 2004 HTC CORPORATION ALL
25. er off and insert Diagnostic SD card Press and hold Power Capture button including Reset button and then enter Diagnostic mode Using Jog wheel to select the test item and move to next page as well Select item Function Test to find the Function test menu Press Action key Jog ball to select SDRAM Test on Function test menu The program will test SDRAM block automatically The screen will return to Function test menu after the test is finished HICconfidential Z2 d O 2004 HTC CORPORATION ALL RIGHTS RESERVED TOTAL59 CONT ON 26 PAGE NO 25 J nTc smart mobility Press Action key Jog ball to select Display Test on Function test menu After the test pattern is show up please check the pattern if any un uniform color or chromatist Press Action key Jog ball to go next test pattern Display Test GREEN BLUE pattern V Press Action key Jog ball to go next test pattern Display Test BLACK WHITE pattern VI Press Action key Jog ball to go next test pattern Display Test Crabwise Straight lines pattern HTC confidential lBll 2e d O 2004 HTC CORPORATION ALL RIGHTS RESERVED TOTAL59 CONT ON 27 PAGE NO 26 go ATC smart mobility and return to Function test menu ll wi VII Press Action key Jog ball to exit E II r Jl l Press Action key Jog ball to select Touch Screen Test on Function test menu l Using Stylus to ta
26. eturn to Function test menu after the test is finished i Internal Record Headset Out Test l Press Action key Jog ball to select Internal Record Headset Out Test on Function test menu Press Action key Jog ball to record the sound Inset headset and check the voice quality when the sound playback from device The screen will return to Function test menu after the test is finished Press Action key Jog ball to select Headset Record Headset Out Test on Function test menu Insert headset and press Action key Jog ball to record the sound Check the voice quality after the sound playback from device The screen will return to Function test menu after the test is finished Run In Test HICconfidential ypJCLIMI 2L d O 2004 HTC CORPORATION ALL RIGHTS RESERVED TOTAL59 CONT ON 33 PAGE NO 32 go htc smart mobility Return to Main Menu and press Action key Jog ball to select Run In Test Insert AC adapter and press Start key to setup Run In hour to 4 The program will perform cycling test Vibrator SDRAM LED Display BL Timer and Audio within 4 hours Return to Main Menu and press Action key Jog ball to select Format FAT The screen will return to Function test menu after the test is finished Return to Main Menu and press Action key Jog ball to select Unit Information Press Action key Jog ball to exit and return to Main menu HICconfidentia
27. evice shall be made with workbench light turned on gt Ambient illumination is to be 500 1000 Lux gt The inspector shall examine the device at a distance of 30cm 45degrees gt Inspection time 2 seconds per surface 7 2 Inspection Defects and Area gt Scratch A linear cut that penetrated beyond the surface of the material A scratch can be felt by running your finger over it Dot Dent A recessed spot or void in the surface of the material Lint A linear foreign object beyond the surface of the LCD D Diameter L Length W Width Number Number of defects S Distance of dot to dot Class A area The front side of main unit involves all buttons and LED lens except LCD Class C area Four sides and back views of main unit Y V V Y ON Y Class D area Socket of battery inner side of battery cover and back side of upper sliding part Figure 1 Photo of inspection areas Class A EN Class D C ClassC HICconfidential gt 2 d O 2004 HTC CORPORATION ALL RIGHTS RESERVED TOTAL PO CONT ON 46 PAGE NO 45 go NTC smart mobility 7 3 Criteria Table gt Main unit inspection Exposure of substratum is not acceptable Scratch La 3mm W 0 2mm Nx 2 Class A Exposure of substratum is not acceptable Scratch La 7mm WS0 25mm Nx 3 Class B amp C Unconscious scratch on IR window is ignorable IR window conscious scratch La 3mm Ws 0 2mm Ns 3 Bright mark area should be less than 1 mm x 10 mm Label a
28. ity 1 Insert plastic stick into the gap 2 Release the hooks around the sides of unit to remove the housing Release 2 screws of speaker and 1 screw of main board Rip off the gasket from main board HTC confidential 2L d O 2004 HTC CORPORATION ALL RIGHTS RESERVED TOTAL59 CONT ON 12 PAGE NO 11 Ch NTC smart mobility Disconnect the connector of vibrator and speaker Remove main camera module and rubber 4 9 8 Remove keypad connector HICconfidential L2 d O 2004 HTC CORPORATION ALL RIGHTS RESERVED TOTAL59 CONT ON 13 PAGE NO 12 d jd TC smart mobility Remove the LCM connector Tape Open the LCM connector cover Helease the hook HICconfidential yPRI 2 d O 2004 HTC CORPORATION ALL RIGHTS RESERVED TOTAL59 CONT ON 14 PAGE NO 13 jo TC smart mobility Lift the main board to take it out Disconnect camera module and rubber Release the hook of speaker and take it out HICconfidential o 2e d O 2004 HTC CORPORATION ALL RIGHTS RESERVED TOTAL59 CONT ON 15 PAGE NO 14 go ATE smart mobility Remove rubber cap of microphone 1 Release 1 screw of Jog wheel board 2 Remove the Jog wheel board Release the receiver from the bezel Be informed to avoid the pin deforme HICconfidential M 2e d O 2004 HTC CORPORATION ALL RIGHTS RESERVED TOTAL PO CONT ON 16 PAGE NO 15 Y AT smart mobility
29. ity Select file system and format the SD FA T32 mmmn card to FAT32 mode mE ai Copy the image file XXX nbh to Mini TRINH rn ih SD card and rename to TRINIMG NBH FE URINE CAS Turn the device power off and insert Diagnostic SD card Press and hold Power Capture button and Reset button to entry Boot loader mode VII Press power key to start upgrade procedure Note This process will takes 5 mins please don t power off the device VIII Take out the SD card IX Cold boot the device Now the upgrade is done Note Due to security issue it is not allowed to re flash different customer ID HICconfidential gt gt L2 vd O 2004 HTC CORPORATION ALL RIGHTS RESERVED TOTAL59 CONT ON 42 PAGE NO 41 go ATE smart mobility CHAPTER 6 LEAKAGE CURRENT MEASUREMENT This is a quick method to measure if any abnormal leakage current on main board which caused high power consumption compare to GOOD main board 1 Requirement Power Supply Micro current Meter Current series JIG CABLE Battery JIG 1 Equipment need A Power Supply set at 4 V 1A B Micro Current Meter support 0 5mA 1A 2 Fixture needed C Cable D Battery with extension cable E Current series jig with black and red cable HTC confidential 2004 HTC CORPORATION ALL RIGHTS RESERVED TOTAL PO CONT ON 43 PAGE NO 42 go ATC smart mobility 3 Connect c
30. l 2 d O 2004 HTC CORPORATION ALL RIGHTS RESERVED TOTAL59 CONT ON 34 PAGE NO 33 go ATE smart mobility 4 2 2 WinCE Test Start up the Microsoft moms ActiveSync program in the PC Ear Insert USB cable and connect unit to s desktop or laptop i ib r The USB to PC icon PRG S Tp appears on the Today screen when wra H F pes Active erc uhr p mice come your device is connected to your desktop or laptop Tap Start Program Camera or Press Camera button to turn on the Camera Make sure the device will present and enter the preview display Check camera pre view and image quality Tap icon Comm Manager on the Bluetooth Greg Today screen and turn on Bluetooth Ed pats dese vite t oti Tap the icon Settings down right loce to dev chc the Deus the corner of the screen and select wg the Make this device Checkbox r Press Action key Jog ball to go next test pattern HTC confidential 2d O 2004 HTC CORPORATION ALL RIGHTS RESERVED TOTAL59 CONT ON 35 PAGE NO 34 go ATE smart mobility Tap Start gt Settings gt Connections gt Beam and select Receive all Checkbox To create a file tap Start Programs gt Notes gt New Tap and select the Beam file Once device is searched tap the device to send the file abcde Win ns Aaina d Pocket PC Tap tb sand aia Tap tb sand vil TASMIME LES EA fan tn
31. l broadcast Multi party conference capability Spool icon Network lock Phase 2 unstructured supplementary service data CPHS e HSDPA UMTS Function UMTS R99 compliant HSDPA Release 5 UE category 12 6 QPSK 1 8 3 6Mbps peak rate PS RAB on HSDPA channel and CS data call VT call e EDGE GPRS GSM Function E GPRS Class B HTC confidential gt gt gt 2e d O 2004 HTC CORPORATION ALL RIGHTS RESERVED TOTAL59 CONT ON 5 PAGE NO 4 ATC smart mobility Multi slot Standard Class 10 WAP over E GPRS E JGPRS indicator Coding Scheme EJGPRS PBCCH e USIM SIM 1 8V 3V of UICC USIM application SIM application tool kit Over the Air OTA programming FDN Fixed Dialing Number ADN Abbreviated Dialing Number Security PIN 1 amp 2 control Mega SIM SIM EAP SIM gt GPS e Acquisition time Hot start 8 seconds Warm start 35 seconds Cold start 45 seconds e Update rate is user configurable once 1 10 30 sec continuous e GPS Accuracy Position lt 15 meters 95 typical Velocity 0 05 meter sec steady state gt Keyboard Button e Button Power button 5 way navigate d pad Send Hands free button End button Ok button Full Scrolling Jog Wheel Volume up amp down left side wake up key Voice command Voice record button 2 soft keys button Calendar and Contact Start button Back button Below Jog Wheel left hand side Camera capture button right hand
32. ng time 3 5 hours GSM Talk Time 4 5 hours UMTS Talk Time 2 4 hours GSM Standby Time 200 hours UMTS Standby Time 180 250 hours Playing WMV 8 hours Playing WMA 12 hours AC Adapter AC input rating 100 240Vac 50 60 Hz DC output 5V 1A Hanger Hole e Stylish hanger on the cover to wear phone with neck strap as pendant or to attach various phone hangers e Lanyard support Accessories e Inbox AC adapter with mini USB power plug Sync Cable mini USB Battery rechargeable and replaceable Stylus Carrying case Stereo wired headset with microphone e Option Car adapter Cradle 1t pin to 3 5 connector TTY adapter Battery Charger 2004 HTC CORPORATION ALL RIGHTS RESERVED TOTAL 59 CONT ON 7 PAGE NO 6 ATC smart mobility gt Microsoft Windows Mobile 5 0 Applications Pocket Outlook Calendar Contacts Messaging Tasks and Voice Notes Push Mail Internet Explorer Mobile Office Mobile Word Excel amp PowerPoint Mobile Windows Media Player 10 Mobile Pictures amp Videos ActiveSync Client Pocket MSN Device Management OTA Provisioning Terminal Service Client Calculator Games gt Value Added Application Camera Camcorder Picture Enhancement for Pictures amp Videos Polyphonic MIDI Ringtone Audio Video enhancement for WMP 3G 324M Video Telephony ZIP Smart Dialing MMS Client MMS 1 1 supported Java virtual machine J2ME CLDC 1 1 MIDP 2 0 Voice Dial amp Command Document Viewer
33. p and follow the symbol at Center Up left Down left Down right position of the screen to perform the test Il The screen will return to Function test menu after the test is finished LED Test l Press Action key Jog ball to select LED Test on Function test menu ll Press Action key Jog ball and follow the instruction on screen to perform the LED inspection test Green Red Blue WLAN GPS and Keypad Ill Press Action key Jog ball to exit and return to Function test menu Key Test HICconfidential VQOD3 2 d O 2004 HTC CORPORATION ALL RIGHTS RESERVED TOTAL59 CONT ON 28 PAGE NO 27 go ATC smart mobility Press Action key Jog ball to select Key Test on Function test menu Follow the instruction on screen to perform the Key Button test Send End Soft1 2 Start OK Up Down Left Right Action Record Volume Up Down Power and Camera The screen will return to Function test menu after the test is finished Press Action key Jog ball to select Wheel Test on Function test menu l Wheeled the dial scale clockwise from scale1 to 10 to check the acting area Is functional Ill Wheeled the dial scale anti clockwise from scale1 to 10 to check the acting area is functional IV The screen will return to Function test menu after the test is finished Press Action key Jog ball to select B L Test on Function test menu
34. rea could be ignorable Class D Exposure of substratum is not acceptable Scratch La 10mm W lt 0 4mm Nx 5 gt LCM inspection Electrical characteristic inspection standard E Ja Dark Dots All Allowable Dots Defects Total Number x 3 The total of LCM defect number must be less than 4 counts Cosmetic Visual defect inspection standard We L L maximum length HTC confidential PA 2e d O 2004 HTC CORPORATION ALL RIGHTS RESERVED TOTAL59 CONT ON 47 PAGE NO 46 d nTc mart mobil Symptom Standard Accept N Check pattern Dark White Spot Backlight turned on 0 1mm D lt 0 25mm W1 lt 0 1mm Bright Dark Line W2 x 0 03mm and N 2 Backlight turned on Lint Hair L lt 1 0mm 0 1mm D x 0 2mm Cosmetic spot 0 2mm D s 0 3mm N lt 3 Power turned off Total Number lt 5 0 02mm lt W2s 0 03mm and Lx 3mm Lint Scratch Power turned off 0 03mm lt W2s 0 05mm and Lx 2mm Dents D lt 0 15mm Power turned off Bubble 0 1mm D x 0 15mm Power turned off Breakage on film surface Not acceptable v0 f LCM light leakage Not acceptable vo gt Gap inspection standard 1 Gap between each key and mechanical parts Can t stuck up or no click feeling 2 Gap between all generic mechanical parts Gap between all generic ME parts 0 4 mm Stylus assembly protruding loose missing 3 Stylus falling and deformed is not allowed HICconfidential gt gt c
35. ress Action key Jog ball to select Vibrator Test on Function test menu Press Action key Jog ball to exit and return to Function test menu HTC confidential LZ d O 2004 HTC CORPORATION ALL RIGHTS RESERVED TOTAL59 CONT ON 31 PAGE NO 30 go htc smart mobility Press Action key Jog ball to select Speaker Play Test on Function test menu Press Action key Jog ball to select Receiver Play Test on Function test menu The screen will return to Function test menu after the test is finished Press Action key Jog ball to select Headset Play Test on Function test INTERE FABER E menu Insert Headset and hear the sound M ii i from device The screen will return to Function test menu after the test is finished Press Action key Jog ball to select Internal Record Speaker Out Test on Function test menu Press Action key Jog ball to record the sound Check the voice quality after the sound playback from speaker The screen will return to Function test menu after the test is finished Internal Record Receiver Out Test HICconfidential gt 2L d O 2004 HTC CORPORATION ALL RIGHTS RESERVED TOTAL59 CONT ON 32 PAGE NO 31 a htc smart mobility Press Action key Jog ball to select Internal Record Receiver Out Test on Function test menu Press Action key Jog ball to record the sound Check the voice quality after the sound playback from receiver The screen will r
36. side Reset gt Notification e One bi color red amp green LED for UMTS GSM standby UMTS GSM message UMTS GSM network status and charging status e Two respective blue and green LEDs for Bluetooth Wi Fi notification e Notification by LED sound Vibration message on the display gt Audio e Build in Microphone e Receiver e Loud speaker for Hands free supported e Full duplex e WAV WMA AMR AAC MP3 codec e 16 bits with 8KHz 11KHz 22KHz 44 1KHz and 48KHz Camera e Main camera 2 mega pixel CMOS e Second camera VGA CMOS e Lighting min 5 LUX e Continuous Digital Zoom e Night Mode Bluetooth e Compliant with V2 0 HTC confidential 2 d O 2004 HTC CORPORATION ALL RIGHTS RESERVED TOTAL59 CONT ON 6 PAGE NO 5 ATC Smart moot HTC confidential Bh d e Class 2 transmit power e Co exist with WLAN e Supported profiles Generic Access Profile Serial Port Profile Object Push Profile Generic Object Exchange Profile ActiveSync legacy application via SPP Headset Profile Heads free Profile Advanced Audio Distribution Profile A2DP Audio Video Remote Control Profile AVRCP Service discovery application profile Human Interface Device Profile WiFi e EEE 802 11b g supported e Internal WLAN antenna Interface e Infrared IrDA SIR e 1 8V 3V USIM SIM card e 11 pin min USB USB 1 1 audio jack in one e Mini SD card Power e Removable rechargeable Lithium Polymer battery Capacity 1500mAh Chargi
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