System Client V4.43 User Manual
Contents
1. admin company com Physical Sensors bower Threshold Upper Threshold No Alerts Wario NEG S Description Critical Warning Current Warning Critical o Email SMS sMc Network SNMP System Emaill sms SMC Network SNMP System Monitoring jPager Message Trap Event Pagel Message Trap Event Log Log F Physical Security v a Y Y EP Fans RPM Y vi Y Y v E Y E Y E Temperature C Y a Y Y ww om wow v Voltages v v vi iv Y YN M am a Y v gt uy Power Unit Y vy E v E Logical Sensors No Alerts Alerts Intervals Description No Emaill sms smc Network SNMP System Sample Reset Period Current Threshold Monitoring Pager Message Trap Event Period Log WE Network Adapters iv v v Y v gt Physical Disks iv v y Vv iv By Logical Disks ww Y vy v v E vjHr 168 Hr sc CPU Utilization 9o 90 iv v Y Y Y 4 w Min 15 Min i Memory Utilization Y Y Y Y v 44 Min 15 Min Memory Error Rate L3 Y Y E v E 24 Hr 24 Hr Example admin company com Network Message Machine Network Message Machin 192 160 1 1 Name System Area Manager 192 168 1 1 Username Username Sender s Email Address Sender s Email Password Mail Server SNMP Trap Receiver L username __admingizompany2. e Secondary DE Miei 20010 OCHT Fama Vera ATA Sieeage ej CT TD tne Figure 15 Storage Details Managed RAID Controllers Click on the RAID Controller to open up the RAID Controller window Please check the www syamsoftware com Web Site for RAID Controller Configuration Support et e REN RR RAID Controller 31 RAID Controller Details Screen The RAID Controller screen is divided into 4 parts RAID Controller Details Displays the controller model firmware version Cache if present Number of Bus ID BIOS Version BBU Presence and Max Devices per Buses RAID Set Details Displays the current RAID sets configured on this controller including their description RAID Set and Status Normal Init Rebuild Degraded Failed A RAID Set also called a RAID Array appears to the operating system as a physical disk Physical Drives Displays the physical drives connected to the RAID controller including their location on the BUS ID Status Capacity Vendor and Model Physical drives in use by a RAID controller are typically not visible to the operating system Available Arrays Displays the physical arrays defined by the RAID controller A physical array is a grouping of drives on which RAID Sets are created The display includes the RAID levels and capacities available for creating additional RAID sets RAID Controller Details SE7230NH1 E 192 168 100 106 m RAID Controller Stor
3. Restore Physical Sensor Thresholds This will reset to the original sensor threshold values when you click on this button Sample period Time that is used to take CPU and Memory utilization samples Sensor Status Change back to normal When a sensor returns back to within its operating threshold range SyAM Agent Non intrusive monitoring agent configured and managed by the System Area Manager System Area Manager Provides monitoring and communications with all managed agents System Client Non intrusive monitoring agent that can be browsed to directly or managed and configured from the System Area Manager System Client Tree Browsing directly to a system running System Client SMTP address Mail system address example mail company com or 192 168 1 100 SNMP Traps Notification from a system or central manager to an enterprise framework server Requires System Area Management SyAM MIB to be installed on enterprise framework server 47 Software Detail Screen Information on the processes services and applications installed Storage Detail Screen Information on physical and logical disks controllers and removable devices Storage Event Logical disk has reached its utilization threshold Loss of logical disk or Loss of Physical disk System Alert Matrix Interface to configure sensor thresholds and notification options System Alert Notification Settings Notification and configuration details for the System Ale
4. 43 System Area Management Integration into Microsoft Operations Manager MOM 43 System Area Management Integration into Microsoft Operations Manager MOM 43 Chapter 5 Contact Details amp Glossary ssssssssssee 44 Contact Details eno Na iaa 45 A edi T ve add ebay eee eu rer 45 Adding a sensor to the alert matrix eene nennen 45 Adding a sensor to the alert matrix eene eee 45 Adding a sensor to the alert matrix nennen een nennen 45 Critical Eevel 5 61i tH ir elei dees 45 ecu ER 45 Gritical EGvel O RON 45 Current Valle ecuscrerr iaa ias 45 Current Valls entrara ad A 45 e noe M 45 dtes tot 45 From Address sox REPE 45 A ER 45 Hardware Detail Screen accion iii tada dedica 45 Hardware Detail Screen oooonnccnncconccononnnocncnonnnnnnnnnnnnrnrn nar nn errar rre 45 Hardware Detail Screen uincere eo 45 Hardware EventL tr e DEI CPC A E eI ee c eet 45 Hardwar8 EVertb 5 intor OE Eee iren e neos cin undo Re rnt 45 Hardware Event eto actae sti 45 Header Baris add do a 45 A A 45 Header Baltar CEP e 45 Heallh col Succi n 45 Health colors utitur d pd pia eines Maa aah Em Cete pate 45 Healthi ColotS z coin caca uic ra pO ea ee 45 lur me PE 45 UNCERT 45 Intervals 2 eoe iret errato deta EE ORE eS acorde nase dedo Fe ee sterio ret 45 Logical SENSOR s iii da 45 LOGICAL SONS RH 45 Logical Sensor A See er eere Ee
5. Choosing drives for the Array 4 Now click on the Physical Array that you wish to create the RAID Set on Physical Arrays with no available capacity will not display any available RAID Set configurations 5 Choose the RAID level from the drop down box Only RAID levels supported for the particular set of drives in the Physical Array will be presented The maximum capacity available for the selected RAID level is calculated and displayed You may enter a lower capacity to be used for this RAID Set Physical Drives Choose the physical drive s to create an Array or add as Spare IDO Free Array O A 74 56 GB SAMSUNG SP0812C Create Array Add Global Spare Remove Global Spare Available Arrays Drives in Array Free Space MB Create RAID Set Delete Array Figure 18 Available Array Configuring the RAID Set Next choose the Caching policy and stripe size from the drop down boxes Click the Create RAID Set button to create the RAID Set The system will now process your configuration and will create the RAID Set If for any reason the create operation fails a message will be displayed at the top of the screen explaining the cause for failure 9 The new RAID Set will now appear under the RAID Set Details CON 33 10 If you created a Physical Array in Step 3 and decided not to create a RAID Set on it you may dismiss it by selecting it and clicking the Delete Array button You cannot
6. Ending the SOSSION c contienen tla med Get eggs D aa nuu E Ba ceva seaatianhs 17 Chapter 3 The SyAM User Interface ssssssssssssseseeeeeneennn 18 The SYAM User InterfaCO ooooooocccconnccoconcncnnnonanonnnnnnnnnnanannnnnnnnnnnann cnn aN Pa o ieda en nenas 19 Interface EayOUt iui term ee e ce did qa 19 Health Colors cisco A data 20 Ot A eR e RI CD OE 21 Management E 22 System Detail Tab ite idee i a i aa Sad ae E Eae a 23 Monitoring Memory ErrOrS s in etenisi areae a aiea di aeiae nennen rns 24 Monitoring Memory Errors annaran e tica 24 Monitoring Memory EfrorS ipods haeret pe t Pec bu eet de deett 24 Power Management Tab irt tente e etc e rene crede cV eid d debet 25 This feature is only available through the System Area Manager esses 25 Defined Applications not to shutdown if running eeeennene 26 Defined Applications not to shutdown if running ennm e 26 Defined Applications not to shutdown if running eeennm 26 Check for Keyboard Mouse Activity enne 26 Check for Keyboard Mouse Activity enne 26 Check for Keyboard Mouse Activity eene 26 Shutdown Countdown Timet on inte etre rrr etre re e EUR etur t ERA RI Run 26 Sh tdown Countdown TIME carioca ere pre eene Per Re Run 26 Shutdown Countdown Timer eese nnne rennen nnne nennen enne 26 Wait Period before Rechecking ess
7. Software System Information Machine Name XEON Asset Number AST A2441 User Asset Date ma Installed A Domain Workgroup wWoRKGROUP Asset Value 750 00 Manufacturer INTEL Owner 38 Operating System Function Microsoft R Windows R XP Professional x64 Edition sales wotctation DS Version Agent Version V3 00 000 8L1340 2123 2268 Open OML 523790 OS Service Pack Service Pack 1 Board BIOS Manufacturer Intel Corporation Manufacturer Intel Corp Model D945GTP Revision Default System BIOS Serial Number BOTPS2504250 Release Date 200801 0g estes sanas paan Sensor Devices ADT7476 SMBIOS Rev NT94510J 86A 3309 2006 010 1312 cpu Processor Model Intel R Celeron R CPU 2 530Hz Clock Speed 2533 Mhz Manufacturer Genuinertel Number of Logical CPUs 1 Total CPU Utilization 2 Memory Type Total InUse Available Utilization Physical Memory S0MB 223MB 278 MB 4451 Virtual Memory 120MB 182MB 1038 MB 148236 Page File 756 MB 16MB 740 MB xi Figure 5 System Client User Interface Layout Header Bar The header bar has three function buttons Refresh Log out and Online Help 212 PT ET emere SyaM Desktop Monitor Local Microsoft Internet Explorer E Ele Edt View Favorites Tools Help ziaz ae Q O id f yere O O sc gas Address El httslf192 168 100 78 3930 Logn aba nis gt Norton a
8. temperature voltages etc Hardware Event When a threshold is met or exceeded by a physical component of the system Header Bar The header bar within this browser contains the lt Logout gt lt Refresh gt lt gt function buttons Health colors Green Fully Functional Amber Warning threshold exceeded Red Critical Threshold exceeded Grey System update pending Blue Agent has been manually stopped Purple System is no longer responding Black System has been shut down Intervals Readings on all monitored systems and components are at preset cycles of 60 seconds Logical Sensor Storage network adapters removable disk drives and CPU and memory usage Login Administrators must login using a user name and password that has administrative rights to the machine that is running SyAM software 46 Lower threshold The lowest threshold to be alerted upon if it is exceeded Network Detail Screen Information on network adapters and their configuration Network Event Network connectivity is lost Notification Settings Email SMS pager SyAM System Area Manager Network Messages and SNMP Traps Performance utilization event CPU or memory utilization threshold is met or exceeded Physical Sensors Physical Security Fans Temperature Voltages and Power Unit sensor monitored Reset period The frequency of notifications sent after the initial alert has been sent and if the sensor has not been corrected
9. which enables you to manage the system directly via a web browser You may also manage the system via the system running the System Area Manager software e Agent This does not install SyAM s web server it installs the management agent only In this case the system is only going to be managed via the system running the System Area Manager software Administrator s use Internet Explorer or Firefox to browse to the System Client interface of the system being managed Y m A Server running Server Desktop running Notebook running System Client Desktop System Client Notebook System Client Agents send event notification messages to administrators via email Figure 1 Individual systems being managed via the SyAM Local Interface Administrator s use Internet Explorer or Firefox to browse to the System rea Manager interface to manage all systems Servers running Server Desktops running System Client Desktop System Client Notebooks running Notebook System Client Agents send event notification messages to administrators via email SMS Pager network message SNMP trap System Event Log or event to the System Area Manager Figure 2 Multiple systems being managed by System Area Manager software 11 Chapter 1 Installation and Configuration This chapter provides step by step installation and configuration instructions for System Client software on Windows and Linux Operating System Platforms It is recommended t
10. Example http FILESEVER1 3930 If you enabled SSL during installation you are required to type https instead of http Example https IPADDRESS or https MACHINENAME 3930 This will bring you to the log in screen Figure 3 Windows and Linux Login Screens 16 The SyAM web server does not maintain its own separate set of users and passwords It requests the operating system to log you in so uses the accounts that are already in place on your system To login you must satisfy the following conditions For Standalone systems not in a Windows Domain e The User name and Password must be valid on the system you are logging into e The User must have Administrator rights on the system For systems within a Windows Domain e The User name and Password must be valid in the Domain e The User must have Domain Admin rights within the Windows Domain e A Valid Domain Name for the system must be entered in the Domain field For Linux systems e The User name and Password must be valid on the system you are logging into Ending the Session When you have completed your management session choose the Log Out button on the main header bar Successful logout returns you to the login screen Om x fosse vemm Ea PUE Adress E hetp 192 168 100 78 9930 Logn one POT 1 0 anternet Figure 4 Successful Logout For added security you will be logged out au
11. 1 Your physical memory has been modified DIMM 2 CHANNEL B has been added your total memory size has been changed from 2048MB to 4096MB Number of memory pieces has been changed from 1 to 2 piece s Acknowledge Alerts are categorized as asset monitoring events hardware events storage events network events and performance utilization events The user is prompted to acknowledge each alert When the administrator generates a Local Alert report each alert shows whether it has been acknowledged and by which user 43 Integration into Enterprise Frameworks System Area Management SyAM MIB The SyAM MIB must be installed into the Enterprise Framework server before it can decipher traps sent from a managed system Please consult your Enterprise Framework application on how to install a 3 party MIB The MIB file is installed in lt Installed Directory gt system_monitor syam mib System Area Management Integration into Microsoft Operations Manager MOM The SyAM Management Pack for Microsoft Operations Manager must be loaded into the MOM server before it can decipher Windows events written by SyAM Management Agents Also the MOM agent must be configured on each managed system to forward events to the MOM server Please consult your MOM documentation on how to load 3rd party Management Packs into the MOM server and how to configure the MOM agent The MOM Management Pack file is installed in lt InstalledDirectory g
12. For such systems the Reset Chassis button causes the platform to reset the state of the sensor to normal Network Detail Tab The Network Tab displays detailed information on adapters connecting the managed system to the network including adapter and connection speed connection status IP address and MAC address Additionally the send and receive byte counts and calculated utilization over the last approximately 60 seconds is provided 28 Figure 13 Network Detail Tab Storage Detail Tab The Storage Tab displays detailed information on physical and logical disks associated with the system being monitored Physical disk attributes reported include vendor information device ID SCSI ID and size Logical disk attributes reported include name size space allocation and utilization System Detads D955XBIc1 192 168 200 78 Tere ug oye ET Sowas T y ow Om ome w mico wrs oroe 22708 wmc sen Bos wn own o om Mite 228010 ICM Fach Uta ATA Storage al Contirdars 2 Standard IDE KTAKTAPI cortroters Primacy IDE Chanel Lg ITO 2021 BORK QCHI Fami BOCA ATA ej amasan antat MLOT UT DVORAM OSA AYTO ML OT 8T OVDRAM OGA4167R Figure 14 Storage Detail Tab 29 RAID Management Server System Client performs integrated monitoring of PCI RAID Controllers All discovered PCI RAID Controllers that we support will be monitored and their summary configurat
13. SyAM Software System Client V4 43 User Manual May 2011 O 2011 SyAM Software Inc All rights reserved SyAM Software and the SyAM Software logo are trademarks of SyAM Software Inc All other trademarks are the property of their respective owners Information contained in this document is assumed to be accurate at the time of publishing SyAM Software reserves the right to make changes to the information contained in this document at any time without notice For additional information sales or technical support contact SyAM Software www syamsoftware com Table of Contents INTTOUCHON ii ad nad dar 8 SyAM Software Modules ccccccoonooccccccnonoconccnnnnnnnnnnnnncnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnennnnnnnnnnas 9 Compatibility E 9 Deployment Options cia aec aiii 10 Chapter 1 Installation and Configuration ccccceceeeeeeeneeeeeeeeeeeneeeeeeseeeeneeeeeees 12 Installation Instructions WiNGOWS cccceceeeeeseeeeeeeeeeeetaeeeeeeeeeaaeeeeeeeeeeaaeeeeeeeeeaaas 13 Installation Instructions Linux sees nnnm nennen 13 Firewall Secutity iei idc ibPSUSGaRCHPUDONGUOUE PRIN BERIMONQUEQ 13 Uninstalling SYAM Windows essen enne 14 Uninstalling SYAM Lin vectorial etre ee E EE REN Ee SEI ERE Rt DIE vsu Rc AE 14 Ghapter 2 Logging Ini eei eite tay rc eee eiae Ane 15 Browsing to the SyAM Web Server c ccocooococccccccccconocnncccccnnnannnnnnnncnnnnnnnnnnnnnnnnnnnnncnnnnnnns 16
14. age RAID Controller Details RAID Controller Model 95005 4LP Controller ID 0 Firmware version FESX 2 04 00 005 BIOS version BESX 2 03 01 047 Controller Cache Memory BBU Presence Normal Number of Buses 4 Max Device per bus 1 RAID Set Details RAID RAID Capacity Drives in 3 P Status peer MB RAID set Caching Stripe Size Arrays IE Co Degraded RAID 1 74 50GB 2 Disabled Physical Drives Choose the physical drive s to create an Array or add as Spare Channel 0 CreateArray PY AddGlobalSpare AREAS Drives in Free Space MB RAID Level Caching Stripe Size Figure 16 RAID Controller Details Screen 32 Steps in Creating a RAID Set 1 Decide if you will create a RAID Set on an existing Physical Array or want to first create a new Physical Array for the RAID Set If you will use an existing Physical Array proceed to step 4 2 To create a Physical Array choose the physical drives that you wish to make up the array by clicking on their check box Remember only drives not in use in other arrays or as hot spares can be used 3 Click on the Create Array button wait for the screen to update Physical Drives Choose the physical drive s to create an Array or add as Spare 6 GB SAMSUNG SP0812C Free 7 GB WDC WD400JD 00HKAD Create Array Add Global Spare Remove Global Spare Figure 17 Physical Drives
15. age EVenL Let aig tiene ad eet p o REG estar eter eet de viata ao EX ar 47 Storage EVO ducati ero p Die ere pe Pee cte re OUR PR bi 47 storage EVent ives EE 47 System Alert Mati cri RD ra CERTI eceareeas Peauinsetsceutysacerdair 47 System Alert Malicia te 47 System Alert Matrix ich data io os ia 47 System Alert Notification Settings oonnnocinnnnncinnnconocconennnrcnnornnnorn nro rn 47 System Alert Notification Settings sssseeeneeeneenenn mener 47 System Alert Notification Settings ssseseneeeneenneennnenm eene 47 System Dota MN tera ete ee te GE ree re e rre die de 47 System Detaill Screen inaspas tpe itn tata ieee titel re tienpo bue ee rhe een ede tex 47 System Detail Screen eee A ci 47 Upper Threshold iioc a iodo 47 Ice MM 47 Upper Threshold mirer PE ERI e ge e dE 47 User name and Password for outgoing Authentication eene 47 User name and Password for outgoing Authentication seeene 47 User name and Password for outgoing Authentication seeeene 47 Warning Level iii A 47 Warning Level cacon ia 47 Warning Level comicios iio did daba 47 Welcome PEE 47 lesu ie a ee erate sehen 47 WVGICOME Saath teh tacts cido do da o cl a le e Os 47 Chapter 6 System Area Manager SoftwalB ooooooococcccnnccnnncnnncconccnnncnnnnannnnrnno nono nnnnos 48 Differences between System Client an
16. ar Creve Mera Durning Porc nen M agemet Mra Acte E E Figure 22 Software Detail Tab To end a process chose the process by clicking on the radio button to the left of the Process Name then click the End Process button Processes 30 Image Name Memory K java exe 1856 0 18504 wmiprvse exe 1272 0 4416 O explorer exe 1532 D 13172 svchost exe 1332 0 3440 Y lt EZ Figure 23 End the Process Figure 24 Confirm to End the Process Microsoft Internet Explorer To Start a Service choose the service by clicking on the radio button to the left of the Service Name then click on the Start button The service must be in a stopped state in order to be started Services 82 Description Startup Type Status Alerter Manual Stopped A Application Layer Gateway Service Manual Stopped Application Management Manual Stopped Windows Audio Auto Running y lt B EN Figure 25 Starting a Service Microsoft Internet Explorer 2 j Please confirm you wish to execute the Start operation on Application Management Cancel Figure 26 Confirm to Start the Service To Stop a Service choose the service by clicking on the radio button to the left of the Service Name then click on the Stop button The service must be in a running state in order to be stopped Services 82 Description Startup Type Status A O Workstation Auto Running TCP IP NetBIOS He
17. as well as a large number of common features Their user interfaces are identical The products enable several IT benefits Among them are predictive alerting to pending failures system configuration unattended monitoring and alerting remote management and reporting The products dynamically discover the hardware and software operating environment and manage all physical environmental sensors available and operating system resources Users can view them and be alerted if they exceed their thresholds There are two levels of system management System Client software provides a single system view System Area Manager software provides a unified view of all of your systems and also provides more comprehensive features The System Client products are Server System Client e Desktop System Client e Notebook System Client The Central Management product is e System Area Manager This user manual describes the System Client software The following sections will describe the product differences functions of the System Client software and highlight areas of additional functionality available through the System Area Manager software SyAM Software Modules System Client software contains three products e Server System Client Used for server platforms running server operating systems and RAID storage e Desktop System Client Used for desktop workstation platforms e Notebook System Client Used for notebook computer s that are on and of
18. cam 1 eee ee App 39 Local Admin company com smtp company com snmp company com Monitored Sensor Types Physical Sensors Security If when the system chassis is opened the intrusion will trigger a sensor alert provided that the connected board BIOS support this information reporting e Fans Monitored for rotational speed provided the fan is connected to a board BIOS that supports the information reporting qp Voltages Monitored for the functionality that the connected board BIOS supports M Temperature Monitored for the functionality that the connected board BIOS supports ep Thermal Controlled Fans Monitored for rotational speed alerts when the CPU Temperature exceeds the defined threshold and the fan is not spinning Provided for a defined set of motherboards supporting this feature 7 Redundant Power Loss Monitors IPMI managed servers and alerts upon when redundant power systems loose their redundancy Logical Sensors Network Adapters Monitors Ethernet operational state Physical Disk Monitors the presence and percent usage of a physical disk in the system and or a RAID Set available to the operating system through a RAID controller Logical Disks The percent of capacity used by the logical disk formatted and mounted by the operating system is reported If the disk has not been formatted it will be reported as a failed dis
19. cconnnnnrncnnnccnrncnnn conocia nr nemen 46 Sample Periode seeders ciety nee uper dia qe dece deba d 46 Sample peri d cain sha hea er nte e eii deerit etr pen Me n EXER De et xe exe tire le ce ponen 46 SEHE 46 Sensor Status Change back to normal seseeeeeeeeneen nene 46 Sensor Status Change back to NnOrMal oooocconiniinnccnonncnonnnornnnonnnnon nn nrn cnn cr narnia 46 Sensor Status Change back to normal 46 SVAM Agenda pla 46 SyAM Ati aa eon RW ee ok aaa 46 SVAM Agent rn a 46 System Area Manager iip peperere eee ia diee pd dece iced 46 System Area Manager cita li 46 System Area Manager asc csceceseecssesescecsconen ca ct nacen 46 System Clint iaa a A A ta a A 46 System Oli ad ater mr 46 System litiasis ada ri 46 systemiClient Tree eto ferte tet eie dete Aaa dan deen hie nals 46 System Client TS coacalco a 46 System ClietM TAE 46 SMTPaddrESS iii O o Cm TREES 46 SMTP addreSS cos A id 46 SMTP addresS antea tpe Eee tede dd 46 AME pM 46 SNMP Traps ceive set cetera ep e rte nee pe RETE oie 46 SNMP TAS zat HR ENERO ERE E UE nire arsi 46 Software Detail Sereen iii hr E CREER HO ERR 47 Software Detail Serege ect eicere tiie niet ah ced ta 47 Software Detail Screen essen nennen nennen nennen nter 47 Storage Detail Screen ssr ek A tee ee 47 Storage Detail Screen oni aire ce A 47 Storage Detail Sereen iius Rn cu Ee eene peer ipee atte qe 47 Stor
20. d SyAM System Area Manager 49 Differences between System Client and SyAM System Area Manager 49 Differences between System Client and SyAM System Area Manager 49 Table of Figures Figure 1 Individual systems being managed via the SyAM Local Interface 10 Figure 2 Multiple systems being managed by System Area Manager software 11 Figure 3 Windows and Linux Login Screens oooococcccnnocicccccocononanacoconcnnanancnnnncannnnno 16 Figure 4 Successful Logout ocoooococccccccococcccnncoconananccnnonnann cnn nn nnnnannn conan nanannn nn cnn rrr 17 Figure 5 System Client User Interface Layout s 19 Figure 6 AC 19 Figure 7 SyAM Health State Colors sssssssssssssss eene 20 Figure 8 Tree Expanded to Display Monitored Sections essssusse 22 Figure 9 System Detail Tab ooooococcnnninicicicnnccnancccncnnnanannccncnncannn nn nn nn entente nnn 23 Figure 10 Figure 11 Figure 12 Figure 13 Figure 14 Figure 15 Figure 16 Figure 17 Figure 18 Figure 19 Figure 20 Figure 21 Figure 22 Figure 23 Figure 24 Figure 25 Figure 26 Figure 27 Figure 28 Figure 29 Figure 30 System Detail Tab Continued sssssssseeeeem 23 Power Management Tab occcccccccnnncccnnnnnncnnnnnnnnnnnnnnnnnnnnnnnnnnnonnnnnnnnanannnns 25 Hardware Detall ab iion ee EE ni ete ne 28 Netwo
21. d for each Logical Sensor Thresholds Monitored resources that are not physical sensors are called Logical Sensors Each instance of the logical sensor types Logical Disk CPU Utilization and Memory Utilization has a utilization threshold Logical Sensor Warning Alerts Logical sensors by design may enter the warning health state but not critical So there is only a single set of alerting methods available Sample Period CPU and Memory Utilization are gathered several times over a period of time so that transient spikes are not reported This time period is configurable by the administrator and is known as the sample period The pre set sample period options are from 4 8 minutes If 80 of the gathered readings exceed the threshold a transition to warning state occurs The sample period for an instance of Logical Disk that is a removable device floppy or CD ROM drive is similar to that of other sensors A set of four readings is gathered during the sample period If the device floppy disk or CD is present through all of them a transition to warning state occurs Reset Period When a logical sensor transitions to a warning health state an event is raised and alerts are sent according to the Warning Alerts settings The reset period is the amount of time during which no additional alerts will be issued after the initial alert 41 Removing a Sensor Instance From the System Alert Matrix When a sensor instance such as a spec
22. default No After the installation has finished the SyAM services will start and dynamically discover and configure your system s monitoring environment Firewall Security The following ports must be opened if you are using a firewall on your Linux system They are automatically opened on Windows systems 3894 Used for agent management service 3930 Used for web server if installed 5800 Used for Remote Console access from System Area Manager 5900 Used for Remote Console access from System Area Manager 13 Uninstalling SyAM Windows To remove the SyAM software from the windows system 1 On the start menu select Settings Control Panel gt lt Add Remove Programs gt Highlight SyAM and select lt Remove gt You will be prompted to confirm this action 3 Following removal if SyAM software is to be reinstalled then a system restart is required Uninstalling SyAM Linux To remove the SyAM software from the Linux system 1 Goto the top level directory where the SyAM software was installed 2 uninstall The software will be uninstalled 14 Chapter 2 Logging In This chapter provides details on logging into the SyAM User Interface 15 Browsing to the SyAM Web Server Open a supported web browser on any system and access the SyAM user interface on any system with the System Client software web server installed Then enter http IPADDRESS or the MACHINENAME 3930 Example http 192 168 1 19 3930
23. e ie lee 45 Boo MED 45 A ORE PURO re CREE Ro IC ERI AS 45 LOGIN em 45 Lower threshold foe usd tos ec ence a 46 Boer uel aaa 46 Lower threshold 46 Network Detail Screen versie orar da 46 Network Detail SCreen oa ice crece teo eed hae e ei Pe Y tdi dd 46 NENA 46 Network Event od Qe ond SE E Ho Le od 46 Network Ever ret EE a E e Ea cre TEE E Root eye ev eR aiii 46 Network EVEN oic t e eth co ORE i RED aded TR rE ae a RR ses eee ae 46 Notificatiori Settigs cot eter petet di dde 46 Notification Settings 2 eL dd deidad 46 Notification Settinigs c entren treten ente D re ip cene Ding ede de lee Ro set ep duet 46 Performance utilization event nnne nennen nenne nennen nna 46 Performance utilization event esee enne nnne nnnm nnne 46 Performance utilization event ee ceeceeceeseeeeseeeenceteeeesaeeeeaeeseeessaeseaeeseaeecsaeeeeessaeeseaeeeneeeeaes 46 Physical Sensors iis oen re erp e P ede et te avd dye da Duet doa edere ici 46 Physical SernsOrs a iore ee CP ios 46 Physical Sensors eemper PRESE Re Par ef eee e Rd 46 Reset period p 46 A e ROT De CEU ek D Rede ter RR Treue ti a inp ea iere e deed 46 Rie ip 46 Restore Physical Sensor Thresholds esee eene 46 Restore Physical Sensor Thresholds essen emen 46 Restore Physical Sensor Thresholds ooooccncccconccnnocono
24. ent Log e AMT Remote Power functions e AMT Remote Control a e AMT System Defense Storage Management e Logical Utilization Monitoring m e Removable Device Monitoring e RAID Monitoring i e RAID Configuration Management 2 Software Management e End Process e Start Stop Service m Power Management e Power Policy Configuration a e Power shutdown Restart Scheduler Event Logging e Monitored event logging e Performance Snapshot Event a e Filtering Sorting a o Output to file Asset Inventory Reporting e Summary e Detailed e CSV HTML XML output 50 51
25. ery The options are Turn off monitor Turn off hard disks System standby Hibernate This will only be displayed if the system has hibernation enabled Battery This information is only displayed if the managed system is a notebook Current Power Source States if the system is plugged in using AC Power Cord or is running from the battery Battery Charging States if the battery is in a charging state Battery Level Current health state of the battery Battery Charge The of the battery life available Scheduler Settings You can configure the managed system to be scheduled to perform a graceful system shutdown or restart at any time for each of the days To enable click on the appropriate radio button for the action to be taken that day No Action Shutdown Restart Then set the time using the drop down box Different actions can be set at different times for each of the days of the week Only one action per day can be scheduled Press the Apply Button to save the changes made Defined Applications not to shutdown if running You can enter the name of an application if found to be running it will not perform the scheduled shutdown To add an application Enter the name of the application executable and press the Add Application button To remove an application click on the radio button next to the application you wish to remove and press the Remove Application button Check for Keyboard Mouse Activity T
26. ete Operation Sytem is Uti 08 Varennes ux OE Service Packe ers sos viel Copotan ad mn mra MNeasterturer Sevira Sebene baie smen e m asant nr Ann Date inta Asset vela denn Lac ars festes Comet versses ANDABAN 100 2299 Cy 1 re Cor DIDA CA ADIR NIT AAN A Pemennoe Pha det rr Vett Url UN when m Vom CIR mart SyAM Software Page Hite Memory Slots Maxum Supported Memory JHI CHANA CUA D 8358748307 Slots PCE X18 SLOT PCEX SLOT PCISLOT Y Leersuor 2 iniaifo 973010 OCH f amy USB Universal Host Contro 2 Mati 828010 OCH f amy USB Universal Host Contraer 1 leto 928010 ACH F amy UG Universal Most Controller 2 APARICIO 0928010 ACHE f Amo USE Universit Host Contor 2 Serial Parts Commeniestone Por CONT Display Adapter Descriptinn ADA Osee MOON TurtocachwTM Padel Driver mr Monitor Name Deore vasco MCHA Gaf orco 1700 TurboCache TMt mee Memory Monitor Serial Number 301000203 Figure 10 System Detail Tab Continued 23 Monitoring Memory Errors SyAM provides real time monitoring and alerting of single and multi bit memory errors on systems with supported ECC Memory error monitoring The default alerting thresholds are to notify the administrator immediately on a multi bit error or when two single bit errors occur within a day Through the System Area Manager the administrator can adjust the thres
27. f the network and may have hardware or software changes made while off site These products can be installed on any Intel architecture x86 x64 platform running one of the supported operating systems Compatibility Server Desktop Notebook Operating System System System System Client Client Client Windows 2008R2 Server m Windows 2008 Server E Windows 2003 Server Windows 2000 Server SP3 or above Windows 7 Professional n m Windows Vista Business m m Windows XP Professional n m m Windows 2000 Professional SP3 or above a Redhat Enterprise Server 4 5 m Redhat Workstation 4 E m Redhat Desktop 9 m SuSE Enterprise Server 9 10 m SuSE Professional 9 2 Novell Linux Desktop 9 m m m Fedora Core 8 m Linux x64 Operating System Requirements If you are running Red Hat or Fedora Core x64 Linux distribution you must load the Compatibility Arch Support Multi lib Support Packages To check if this is loaded look in system settings add remove applications and scroll to the bottom to verify that this package is installed If not please install it System Requirements e 160MB Disk space e 256MB Memory Browser Requirements e Internet Explorer 6 Service Pack 1 e Mozilla Firefox V1 0 x or above Deployment Options During installation you are presented two options of deployment e Local This installs SyAM s web server and management agent
28. hat when multiple RAID Sets are present on the same Physical Array only the last RAID Set displays a radio button and may be selected to delete aa RAID Controller RAID Controller Details RAID Controller Model 8506 4LP Controller 1D 0 Firmware version FE7S 1 05 00 06 BIOS version BE7X 1 08 00 04 Controller Cache Memory BBU Presence Unknown Number of Buses 4 Max Device per bus 1 Mute Alarr Rescan A Click the button to choose the RAID Set to be deleted then Drives in RAID fron VIF Stripe Size Level MB RAID set Normal 74 54 GB Disabled 64 KB click the Delete RAID Set i button Delete RAID Set Figure 21 RAID Set Details Deleting a RAID set 35 Software Detail Tab The Software Tab displays detailed information on the processes services and applications installed and running on the system being monitored End Process Start Stop Service This feature is only available through the System Area Manager The administrator can stop a running process and start or stop a service of a managed system without having to physically visit that system The startup type and current status of each service is displayed System Dotas 034802 155 168 100 13 eo we 177 7284 7 38 17 35 cero Seftraare Outils Installed a i z 00200 INO 21 08 21000 44 Click to end a process Click to start stop a service Peto La Dot
29. hat you print off the quick start guide before installing the software too This simple document will step you through installation and email configuration in a few minutes 12 Installation Instructions Windows ar oO DN Either load the SyAM Software CD and from the menu choose the product version you wish to install or double click the downloaded SyAM executable Then just follow the Install Wizard instructions Choose the language of the user interface Choose the destination folder This can not contain any spaces in the name Choose either the Local or Agent installation default Local To enable security through 128 bit data encryption from SyAM Server Web Server to the browser choose the SSL option default No After the installation has finished the SyAM services will start and dynamically discover and configure your system s monitoring environment Installation Instructions Linux 3f 9r Ur ue qe Download the required product version or copy it from the SyAM Software CD to the Linux system Extract the files and change permission to execute the files Enter install then follow the on screen instructions Choose the language of the user interface Choose the destination folder This can not contain any spaces in the name Choose either the Local or Agent installation default Local To enable security through 128 bit data encryption from SyAM Server Web Server to the browser choose the SSL option
30. his is the time period that is checked before attempting to perform a scheduled shutdown Shutdown Countdown Timer This is the time period that the user is presented to cancel the scheduled shutdown 26 Wait Period before Rechecking This is the time period that the agent will wait before attempting to perform the scheduled shutdown Number of Attempts to Shutdown This is the number of attempts the agent will attempt to perform the scheduled shutdown for that day System Security User Log Off Lock Screen Settings This feature is used to secure a system against unauthorized access when the user is not present Use the drop down menu to enable the feature and select the inactivity timeout period Then choose either to force a logoff of the currently logged in user or lock the screen requiring the user to re enter a password 27 Hardware Detail Tab All environmental sensors discovered on your platform are displayed in the Hardware Tab This includes fans temperatures voltages power redundancy loss and physical security The number and type of sensors displayed is dependent upon the system platform and its configuration System Details O9SSKMK1 192 168 200 78 a eee T o Orma Figure 12 Hardware Detail Tab Reset Chassis Intrusion Some hardware platforms that support a chassis intrusion sensor do not automatically reset the sensor state to normal when the chassis in closed
31. holds and polling interval periods for both single and multi bit errors and configure their notification methods 24 Power Management Tab This feature is only available through the System Area Manager The Power Management tab lets the user display and reconfigure the power management policies for the managed system Power Management Power Management Details Timeout Settings When computer is AC Main Turn off monitor Never lt Turn off hard disks Never System standby Never v Hibernate Never re Scheduler Settings Schedule No Action Shutdown Restart Execute Time Sunday e e 00 00 Monday e Tuesday P gt Wednesday e Thursday E Friday o 3 Saturday o E Defined applications to not shutdown if running Check for keyboard mouse activity 15 Min v Shutdown countdown timer 2Min v Wait period before rechecking 30 Min Number of attempts to shutdown 4 Enter application executable name Add Application System Security User Log Off Lock Screen Settings Check for Inactivity Disabled v 9 Force Logoff Lock Screen Reset Form Apply Figure 11 Power Management Tab 25 Timeout Settings From here you can configure the power scheme settings for the managed system If the managed system is a notebook there will be two separate sets of settings one set that will be applied when connected to AC Power and the other set for when running on batt
32. ific logical or physical disk has been removed from the system or has otherwise entered a critical state it is displayed in red and an X appears next to it Click on the X to permanently delete this sensor instance from the alert matrix Only do this if the instance is not being replaced Once the sensor has been replaced it will automatically be monitored and the new health state will be represented Enter the destination email address the sender s email address and the mail server hostname or IP address Enter the user name and password if outgoing email is authenticated Click the Apply button to save changes Use the Test Notification button to send a test email and ensure your configuration is correct 42 SyAM Alerting Enhancements These features are only available through the System Area Manager When a system is managed from the System Area Manager it enables users to modify any of the thresholds sample periods reset periods and notification methods It also enables alerts to be sent via the other notification methods such as SMS pager Local Alerts send to the System Manager for it to perform central alerting methods SNMP Trap or write the event to the System Event Log Local Alerting Enabling Local Alerts in the System Alert Matrix causes a tray icon to be displayed and popup windows to appear on the managed system when an alert is generated 1 190 Alert AMT 192 168 100 29 Mon Feb 23 13 15 08 EST 201
33. ion and status displayed under Managed RAID Controllers within the Storage tab Server System Client will discover RAID Controllers that it can manage only if the required RAID drivers are installed If anew RAID Controller is installed after Server System Client has been started then restart the system for it to discover the new Managed RAID Controller Please check the release Notes for the list of RAID Controller compatibility for the version of software you are using SMART Drive Pre Failure Monitoring Directly attached disk drives that are SMART capable are checked daily Supported disk technologies include P ATA S ATA SCSI and FC The administrator can be notified of bad disk drives before they fail and potentially lose data Notification of a bad SMART status Pending failure is done via the notification options configured for the drive The Storage Details tab visually shows physical drive status A physical drive in the warning state amber colored is pending failure and has reported a bad SMART status 30 RAID Management This feature is only available through the System Area Manager Managed PCI RAID controllers can be configured with System Area Manager Navigation begins from the Storage Details tab SyAM Software System Details SETIIONHI E 192 168 100 106 COTE CE e ee ee ewe Controllers Standard OL ATAATAPI cortrolin Staedaes DE ATAATAP confront tandas OE ATWATAP confr tent Vier
34. k Removable Device Removable devices that are represented to the operating system will be reported as mounted as long as they are present in the system m Managed RAID Controller RAID Controller health Ha Total CPU utilization Percentage of CPU usage um Total Memory utilization Percentage of Physical and Virtual Memory usage A Memory Error Rate Number of Single and Multi Bit errors that have mum occurred requires ECC memory and support by the server board 40 Notification Settings Configuring email alerting Notification Settings Email Address admin company com admin company com SMS Pager Address i 168 101 192 168 1 1 Username i itadmin Username Sender s Email Address itadmin amp company com Local Admin company com Sender s Email Password eee Mail Server mail company com smtp company com SNMP Trap Receiver L snmp company com zal Figure 30 Entering Notification Information Physical Sensor Upper and Lower Thresholds Each physical sensor instance has its own range of safe operating values with lower and upper warning and critical thresholds These values are discovered if the hardware platform supports that information or are calculated from available data Physical Sensor Warning and Critical Alerts Since physical sensors may enter warning or critical health states separate alerting methods may be configure
35. l of the monitored hardware and software sensors within the system System Provides system board memory CPU slot display port information and status of the CPU and Memory utilization being monitored in addition memory error information is displayed m Hardware Provides sensor information and current status on physical sensors being monitored within the system Uu Network Provides network adapter configuration information and performance for all configured adapters within the system Storage Provides physical storage device storage controller logical device information and health status for the storage devices and managed RAID controllers gt Software Provides information on OS services processes and installed applications Also provides remote and process management 27 System Detail Tab The System Tab displays detailed information on the system s configuration including BIOS vendor information operating system location machine name function memory and CPU utilization etc Administrators can choose to enter additional system information by filling in the fields at the top of the screen The system s power management policies can be viewed and re configured remotely by clicking on the Power Management button System Deta DOSER 1 192 8 200 78 Them CT TAO AS Sectas Jere thon Muine sene pooo inen Tum mme De mear cae Penal esteri w Machine model p
36. lper Auto Running Messenger Auto Running NetMeeting Remote Desktnn Sharina Manual finnned Y lt Figure 27 Stopping a Service Microsoft Internet Explorer 2 J Please confirm you wish to execute the Stop operation on Messenger Cancel Figure 28 Confirm to Stop the Service 37 Chapter 4 Configuring System Alerts System Client software provides the ability to send alerts via email System Area Manager software provides a much richer set of alerting features A whole new hierarchy of centralized alerting is available And additional alerting features within each managed system are unlocked by using System Area Manager Users may configure thresholds and sample reset periods for each monitored resource And several new notification methods become available such as via SNMP Traps or Operating System Event Logs 38 System Alert Matrix The System Alert Matrix provides a detailed color coded view of the status of all monitored components in the managed system Settings such as notification methods thresholds sample periods etc for each sensor type category are automatically applied to all discovered sensor instances of that type Figure 29 System Alert Matrix Alerts Server Monitor Local SE7501WV2 127 0 0 1 i System Alert Matrix Notification Settings Email Address SMS Pager Address
37. ntivirus Qj amp 6 sva m e 0 Figure 6 Header Bar 19 Health Colors In order to quickly identify and correct system problems SyAM software uses a consistent color scheme to represent the health and functionality of systems and their components These colors can be seen in every level of monitoring from the instance of the component to the component category and section The health of each monitored system is updated on a regular interval Any change in the status of the system will cause a change in the health color The health color will remain in the changed state until the issue is resolved Green Fully Functional Amber Warning Red Critical Grey System state pending currently unknown Purple System is no longer responding Blue Agent service has been manually shutdown Black System has been shutdown F Brown System has been suspended Figure 7 SyAM Health State Colors 20 Icons There are three icons that represent the type of SyAM software running on the managed system Server System Client System Area Manager Desktop System Client 1 m __ RE Notebook System Client 21 Management Tree A D955XBK1 192 168 200 78 L EEDE Figure 8 Tree Expanded to Display Monitored Sections Tree Icons E B ridi System Alert Matrix Provides access to the thresholds sample reset periods and notification options for al
38. rk Detail Lab tete e iet bees 29 Storage Detail TaD m i eaaa a da daen a arannana niaaa araa aanak nnne 29 Storage Details Managed RAID Controllers sssssee 31 RAID Controller Details Screen 32 Physical Drives Choosing drives for the Array ssssesssss 33 Available Array Configuring the RAID Set ssssssssss 33 RAID Set Details Information on Configured RAID Set 34 Removing a Hot Spare QriV8 ooooconoccocccccconocooccccoconanonoconononnnnnnnononannn nono 34 RAID Set Details Deleting a RAID set sssesssesess 35 Software Detail Tab sssssssssssssssssese eene 36 End the Process t eere dott ehe ttc eee Elbe do bera 36 Confirm to End the Process sssssssssssssseeeeeene eene 36 Starting a SEViC miii rada 37 Confirm to Start the Service oocooocccccccccccocccncnnonnnnnncnnononnnnnncnnoncnnannnnannncnns 37 Stopping a Service cien eei dessa do ei eere o ERE Dna cedo 37 Confirm to Stop the Service ssssssssssssesseeeeeee 37 System Alert Matrix 21 1 neha ione ta 39 Entering Notification Information ssessssm 41 Introduction SyAM Software provides a comprehensive simple to use set of system management products for servers desktops and notebooks Each product has features specific to their relevant system s capabilities and functions
39. rt matrix System Detail Screen Information on the system s configuration BIOS operating system location memory CPU etc Upper Threshold The highest threshold to be alerted upon if exceeded User name and Password for outgoing Authentication Enter the administrator user name and password if the outgoing email system requires authentication Warning Level The level of the threshold that is operating between the normal and critical thresholds Welcome Displays the Revision and contact details for the product 48 Chapter 6 System Area Manager Software This chapter contains information on the enhancements available with a System Area Manager 49 Differences between System Client and SyAM System Area Manager The following table lists the features available when managing systems from a System Area Manager vs managing systems locally with System Client Server Desktop Notebook Feature System Client System Area Manager System Level Alerting e Email e SMS Pager e SyAM Central Event Log 5 e SNMP Enterprise Managers a e System Event Log MOM e Thresholds e Sample Periods e Reset Periods Centralized Alerting e Email e SMS Pager m e SNMP Centralized Monitoring e System Absence cl e Platform Event Traps PETs a e Asset Changes a Remote Management e Graceful Shutdown Restart m e Remote Console KVM e PMI Over LAN Power on off m e IPMI Over LAN Ev
40. seeeeeeeeeeen nennen nennen nenne 27 Wait Period before Rechecking seeseeeeeeneeeeeenen nennen nennen nnne 27 Wait Period before Rechecking ooocccinnconnnnonccnnocnconncnonnn ocn nnornnnon crono nennen enne 27 Number of Attempts to ShutdOWN ooooocccnnccconccinnncnoncnonnnnnn conc cnn conan cono eene rennen nnne 27 Number of Attempts to ShutdOWN ooococcnnccconccionncnnncnornnnrnnononcnnn cnn nr canon eene rennen nnne nnne 27 Number of Attempts to ShutdOWN oooiocccnoccconccinnncnoncnonnnnnn conc cnn eene nennen rennen nnne 27 Hardware Detail Tab teen ita oder teret pete cunc er cre Lene ede ee eee 28 Network Detail Tab et Ue abia 28 Storage Detail Tab 3 eie rm RD ERU DEREN DURUM Dti m Aa 29 RAID Manage meritos rte feine o dt eer rte ei teet algo t ot dd 30 RAID Manage ment iento datada 30 RAID Management ninio e a 30 SMART Drive Pre Failure Monitoring oooocconcnnnnccnoncnnonnnnrnnnonnnnorn no non norris 30 SMART Drive Pre Failure Monitoring eeeseeeeeenennenenen mener 30 SMART Drive Pre Failure Monitoring 0 0 0 eecceececeneeeeneeeeeeeeeeeeeaeeseeeeeaeeesaeeseneeeneeesneeseeeenaees 30 RAID Management acotado tati nd de 31 RAID Controller Details Screen ooocooncoccconccoconoconcnnnnnnnnnnnnnnnnnnnnnn nennen 32 RAID Controller Details Screen nennen nennen 32 RAID Controller Details Screen sess enne enne 32 Steps in Creating a RAID Set cei etre tion e
41. t system_monitor syam akm System Area Management SyAM Integration into Microsoft System Center Operations Manager 2007 SCOM The SyAM Management Pack for Microsoft System Center Operations Manager 2007 must be imported into the SCOM server before it can decipher Windows events written by SyAM Management Agents Please consult the SyAM Software Tool Tip Using the SyAM Events Management Pack for instructions on installation and configuration The SCOM 2007 Management Pack file is installed in lt InstalledDirectory gt system_monitor SyAM Event Management Pack xml 44 Chapter 5 Contact Details amp Glossary This chapter contains technical support contact information as well as a glossary 45 Contact Details Contact product support syamsoftware com Web www syamsoftware com Support Information http www syamsoftware com Product Information http www syamsoftware com Glossary Adding a sensor to the alert matrix Sensors are automatically monitored they have their sensor category default notifications applied to them Critical Level The level of the threshold which is operating beyond the normal and warning thresholds Current Value The actual reported sensor reading for the system component on a timed reporting cycle From Address Administrators can define a unique name for the SyAM alerting email address Hardware Detail Screen Information on the system components being monitored including fans
42. te Vo rede ceo teorie deas 33 Steps in Creating a RAID Set inier eine eie tee drerit Vote eie ce dt 33 Steps in Creating a RAID St oooonoconccconocanononocnconennnnnnnnnnnrnn cnn iee cnn rca 33 Adding Removing a Global Spare seen 34 Adding Removing a Global Spare ssessee eene nennen nennen 34 Adding Removing a Global Spare oooococconnnccnoccncocnnonncnonncnncconcnnon cra nn nr rr 34 Deleting a RAID S6t 5 5e donas 35 Software Detail Tab a Repair cu eta ee bp Laer bate dde 36 Chapter 4 Configuring System Alerts sssssssssssseseeee 38 System Alert Matic la tee ae Gee 39 Monitored Sensor Types neredesin eea e aa eene nnne nennen nennen 40 Logical Sensots oec Innocence ERE 40 Notification Settings Configuring email alerting ss 41 Removing a Sensor Instance From the System Alert Matrix eeeeeeeee 42 SyAM Alerting EnhanceMentS ccooococccccccononononccnccnnnnonncncnnnnnnnn nn nccn rca nnn nn cnn nnn nennen 43 Integration into Enterprise Frameworks sse 43 System Area Management SyAM MIB sssseseeeenneenennenm nennen 43 System Area Management SyAM MIB ooooconccnnococnccnnonncnoncnnonconnononc crono rro eene 43 System Area Management SyAM MIB seessseseeeenneeeneen nennen 43 System Area Management Integration into Microsoft Operations Manager MOM
43. tomatically after 30 minutes of inactivity A message box will appear on screen if you are using Internet Explorer to let you know that you need to log back in If you are using a Firefox browser you will be logged out and put back to the login screen 17 Chapter 3 The SyAM User Interface This chapter describes how to use the System Client software It also points out some advanced features that are available in the System Area Manager products 18 The SyAM User Interface System Client software provides administrators with the ability to view the system s current configuration and the status of the monitored sensors and resources Additionally the administrator can configure email notification settings Interface Layout The structure of the interfaces is common whether you are viewing a Server Desktop Notebook System Client The system being monitored is represented in the tree on the left hand side and the detailed information being accessed in presented on the main right hand side Because System Client management software provides a single system view there is only a single system in the tree System Area Manager software displays many systems in the tree Z SyAM Desktop Monitor Local Microsoft Internet Explorer Ele Edit wew Favorites Tools Help my alla System Details XEON 192 168 100 78 8l Hardware System Details Y Network BI system E Storage 5
44. wu RAID Controller RAID Controller Details RAID Controller Model 8506 4LP Controller ID Firmware version FE7S 1 05 00 06 BIOS version BETX 1 08 00 04 Controller Cache Memory BBU Presence Unknown Number of Buses 4 Max Device per bus 1 Mute Alarm Rescan RAID Set Details Capacity Drives in RAID set Stripe Size Oo Init3 RAID 5 74 54 GB 3 Disabled 64 KB 0 delete Physical Arrays that have RAID Sets created on them Figure 19 RAID Set Details Information on Configured RAID Set Adding Removing a Global Spare 1 Choose the physical drive that you wish to become a global spare to the RAID Set by clicking on its check box then click on the Add Global Spare button 2 To remove a global spare click on the check box next to the drive that is currently displayed as a hot spare then click the Remove Global Spare button Physical Drives Choose the physical drive s to create an Array or add as Spare 5 WDC WD400JD O0HKAO 1D2 Full Array 0 3727 6B WDC WD400JD 00HKAO 4 1D3 Hot Spare a 5 3727 GB d WDC WD400JD 00HKAO Y lt JEJ reate Array dd Global Spare Remove Global Spare Figure 20 Removing a Hot Spare drive Click to choose this Hot Spare to be removed Then Click th Remove Global Spare button 34 Deleting a RAID Set 1 Under RAID Set Details click the radio button next to the RAID Set to delete Then click on the Delete RAID Set button Note t
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