User manual E-Bike components Rear wheel motor
Contents
1. Cr ELT 0 NZ HEeSC E Bike components User manual Rear wheel motor Contents Safety information liue de uter epe r erre n RD Ur Feel de Med 3 Riding the E BIK6 ro roe Ree EN East det e ere Dee vod ert voe EUReT b Product features and specifications 0 0 ccc cc cece eee ee eens eae ened 6 Display 7 liglitlng ac cce tree era rei rei Dee e Pre d 4 gta y iR Dun 7 sprnil w 8 Battery chiarg8ti seco vines sor Er bte Edna e RE Ra op e edente 8 Charging the battery 00 00 c cece cece ee enne 9 Battery charging indicator secre rere PATE Ee Vea d 9 Charging possibilities 5 eer rer RE RR ESANA KERTENA sean 10 Battery faults cios ce RE VUE E E DERIT des E EE 10 Inserting the battery sd estas eta vro EP ao Stein CURE ER VOIE ES 11 Removing the battery cccccessescceenseeseescenasesnevcessnesceenes 11 Switching the Bike ON OFF eroe eto e eer o e eU E Tec DO EE 12 Base screen display 5 d te e RO EIER ERA DU Tbe 13 1 Current speed consc ee ec A ERE ERE RE EO PER YS 13 2 Display for changing assist MOdE 0 cece cece eee e eee eee ees 13 3 Assist level indicator ccccccenceeceaccenseesseeeessesauenaes 13 4 Battery capacity 000k cece cc ccc e ce itini rini rier e EEEE 14 rect 14 6 Changing trip information c ccc cc eee e ee ee eee e 15 7 Changing background lighting sse2. gt Examine the battery charger regularly for damage especially the cable plug and housing If the battery charger is damaged it must only be used after it has been repaired gt This product must not be used by persons including children with reduced physical sensory or mental capabilities or who lack experience and knowledge unless they are supervised by a person responsible for their safety or instructed in the use of the product gt Do not let children play near the product CETT 8 Riding the E Bike 1 Fit the battery and push the battery ON OFF button f Note If the battery is not used for 24 hours or DA SO longer it will automatically go into sleep N d mode Press the power button on the i battery for three seconds 7 ci EX 605 Switch on 4 M05 on the bike LIL I woe p3 SASL Select mode Product characteristics Motor Display Product specifications Torque sensor CETT 8 Operating temperature range during discharge 20 C to 60 C Operating temperature range during charge 0 C to 45 C Storage temperature battery 20 C to 45 C Humidity storage up to 80 Charging voltage 100V to 240VAC Charging time approx 6 hours Battery type Lithium ion battery Capacity 417Wh Nominal voltage 36VDC Motor type Rear wheel dr
3. 15 Headlightarid taillight sous eee a eene ck cene 16 Charging your smartphone isesssssssese eene 16 Overheating warning ssessssssessses e esee ene eese 16 ug c 17 CETT 8 Safety information A WARNING There is an increased risk of injury even fatal if you do not follow instructions Managing the battery gt Use only batteries and chargers from SR Suntour with your bike Use of other battery packs can cause injury and involve a risk of fire If you use other battery packs SR Suntour will as sume no liability or warranties gt Do not throw the battery pack into a fire gt The battery must not be exposed to direct sunlight or charged or stored in the vicinity of high temperatures gt Do not use the battery for any other purpose gt Avoid contact with metal objects paper clips coins keys nails screws or other small metal objects as this may cause a short circuit Shorts caused in this way will invalidate any warranty claims gt Do not open the battery pack This could cause a short circuit Opening of the battery package will invalidate any warranty claims gt Do not connect or disconnect the battery pack charger with wet hands gt Keep the battery charger out of reach of children animals eni Ve T3 8 A WARNING There is a risk of serious injury even fatal if you do not follow instructions How safe ridin
4. via USB connec tor The USB connector allows you to charge most devices with a USB con nector A WARNING l l i Cap when not in use Always close to pees eee eee me M n prevent the possible ingress of water Overheating warning A DER T Long and sharp gradients may cause heating of the motor Flashing of the SPORT mode indicates this p Lee Tm T If the engine really overheats the system will switch itself off in NO e e NN advance to protect the components Error codes In the rare event of a system malfunction an error message will appear on the display If an error message appears turn the system completely OFF and then ON If the error message still appears contact your local dealer for assistance Een ETT 8 9 EMRS Error codes Error description Troubleshooting Solution Error 00 Control unit communication Remove the battery for five min Replace control unit error utes Power on the system Check the The display or display contacts and the display holder the display holder need to be replaced Check the Display holder display cable between needs to be replaced the control unit and the display Error 01 Control unit overheating Let control unit cool Replace control unit Error 04 Bike Check the lighting problem lighting system of the bike Error 05 Control unit Remove the bat
5. Weight of the rider Weight of the luggage Selection of path Experience and concentration of the rider State of maintenance of the E Bike gt Type condition and air pressure in the tires gt Nature of the route gt Speed average speed and changes in speed gt Traffic flow for example stop and go gt Wind direction and wind speed For information on using the battery see pages 3 4 and 8 You ll also find information on how to maintain capacity and extend duration 6 Changing trip information RESETTING TRIP DISTANCE 7 Changing background lighting Note i uiae DIST TRIP 7 4 BAT LEVEL Ul usi k Cn DIST TOTAL C CI _ Daytime default 4 100 illumination CETT 8 DIST TRIP Distance travelled Unit 0 1 km Measurement range 0 0 to 999 9 km default setting BAT LEVEL Battery charge level Unit 96 Measurement range 096 to 9996 DIST TOTAL Cumulative distance Unit km Measurement range 0 to 9999 km Nighttime 5096 illumination The on and off at nighttime automatically switches the headlights on and off if any 15 Cu ETT 8 Headlight and taillight if applicable Power on off T Technical data Nominal voltage 6V Output power 3 0 W _ J DUBS Charging your smartphone USB connector Output 5VDC 0 5A CRS Se a oe Power supply for external devices
6. ct with metal objects paper clips coins keys nails screws or other small metal objects as this may cause a short circuit Shorts caused in this way will invalidate any warranty claims Do not open the battery pack This could cause a short circuit Opening of the battery package will invalidate any warranty claims Do not connect or disconnect the battery pack charger with wet hands Keep the battery charger out of reach of children and animals Connection Display Plug gt A WARNING gt Do not subject the battery or the charger to physical shocks e g by dropping Rinse in the event of accidental contact with water If fluid gets in your eyes seek medical advice Fluid that leaks from the battery pack may cause skin irritation or burns Do not bend the cable The cable must not be rolled up while charging The charger can be hot Do not wrap the charger and place it on floor coverings such as carpets etc If the battery is not fully charged after six hours disconnect it immediately from the output to stop the charging process and contact your place of purchase This can lead to overheating bursting or ignition of the battery CETT 8 Charging the battery Ensure that the power plug is fully inserted into the wall outlet Ca RED GREEN Lit Flashing 0 5s ON 0 5s OFF 10096 80 60 40 20 0 0 Hours 3 Hours 6 Hours Charging time Ever
7. e site where it will be accepted free of charge If all consumers dispose of Waste Electrical amp Electronic Equipment correctly they will be helping to save valuable resources and preventing any potential negative effects upon human health and the environment of any hazardous materials that the waste may contain Please recycle your spent batteries Batteries should not be disposed of in unsorted municipal waste but separately collected to facilitate the correct treatment and recycling of the substances they contain The recycling of batteries ensures the recovery of these valuable materials and prevents any potentially harmful effects upon both the environment and human health Please contribute to battery recycling by segregating all spent batteries and actively participating in their collection and recycling Various battery collection schemes will be in operation in different areas of the country However battery collection bins will be available at retail stores that sell batteries as well as at schools libraries and other public buildings Contact SRSUNTOUR Europe GmbH Sales and Service Riedstrasse 31 83627 Warngau Germany Opening times General phone E Bike phone Spare parts phone Fax Email Monday Friday 9 am 5 pm 49 8021 50793 0 49 8021 50793 15 49 8021 50793 11 49 8021 50793 29 service srsuntour cycling com hesc srsuntour cycling com SRSUNTOUR D sseldorf GmbH Sales Kieshecke
8. g is ensured gt While riding do not focus your attention too much on the screen as this can lead to accidents gt Ensure that the wheels are securely attached to the bike before you begin your trip If the wheels are not securely attached the bike may fall over causing severe damage gt When riding a power assisted bike be sure that you are completely familiar with the starting characteristics of the bike before riding on multilane roads and footpaths If the bike sud denly switches on accidents can happen gt If applicable check that the bike lights are working before you ride at night How safe riding is ensured gt Remove the battery pack from the eBike before you start work ing on it e g assembly work maintenance working on the chain etc before transporting it by car or plane or before storing it There is a risk of injury in case of accidental activation of the eBike system gt Be sure to remove the battery before you perform wiring or installation work on the bike Otherwise there is a danger of electric shock gt When you install this product be sure to follow the instructions given in the user manual We also recommend that you use only genuine SR SUNTOUR parts If nuts and bolts are left loose or the product is damaged the bike may fall over suddenly and cause serious injury gt After you have carefully read the user manual store it in a safe place for later reference gt Ensure that
9. gs such as carpets tatamis etc gt The charger can be hot Avoid long skin contact with the charger gt Do not immerse the battery or the charger Do not use in rain gt Do not charge the battery for more than 24 hours continuously gt If the battery is not fully charged after six hours disconnect it immediately from the output to stop the charging process and contact your place of purchase This can lead to overheating bursting or ignition of the battery CETT 8 A WARNING There is a danger of personal injury or property damage How safe riding is ensured Follow the instructions in the user manual of the bike to ensure a safe ride Managing the battery gt The battery comes with a 40 charge Discharge and charge the battery fully twice to reach an optimum range gt Charge the battery before riding gt The charger can be used with an input voltage in the range of 100V to 240VAC gt After charging pull the cable from the battery and from the wall outlet gt Keep the power plug clean and dust free The charger should be cleaned regularly gt Do not rotate the pedals while the battery is being charged and is on the battery holder gt Provide ventilation venting while the battery is charging in enclosed spaces gt During storage keep the battery at a charge level of at least 40 gt Charge the battery at room temperature between 5 C and 35 C 41 F and 95 F Safe use of the product
10. ilable from The EU address above Description of Equipment SR Suntour E Bike HESC ATS 250 W Rear Motor Drive System 11 6Ah Li lon Battery Pack amp Battery Charger The following harmonised standards have been used EN 15194 2009 A1 2011 Cycles Electrically power assisted cycles EPAC Bicycles EN 60335 2 29 2004 A2 2010 Household and similar electrical appliances Safety Particular requirements for battery chargers i Other key standards used UN DOT 38 3 UN Manual of Tests and Criteria Transportation testing Li batteries Authorised signatory of manufacturer authorised EU representative Signature Ce HE wa Name of signatory Daisuke Kobaya Tomor ri Suenag Position in company SR SUNTOUR INC SR SUNTOUR EUROPE GmbH CEO Managing director Place and Date Taiwan JH A948 M Ma 27 CETT 8 Halfords e bike specific warranty conditions Your Carrera e bike is guaranteed against manufacturing defects arising from faulty workmanship or materials for 2 years from the original date of sale Providing that the cycle Has been properly cared for regularly serviced and maintained Has not been ridden as part of a commercial use e g hire courier or delivery service etc Has only been fitted with parts recommended by Halfords Has not been modified or altered in any way in particular no modifications to the Suntour HESC drive system Has not been damaged by accident or misuse Any failure caused by
11. ive Motor type Brushless DC Motor Nominal motor power 250W Maximum motor power 400W Torque 50Nm Saket 8 Display Power key Display Switch USB connector to charge your smart phone Push assistance o Assist mode CLIMB Assist level 4 Increase assist level SPORT Assistlevel 3 CITY Assist level 2 pe ECO Assist level 1 i Assist mode NOassist no assistlevel Reduce assist DIST TRIP Distance travelled B DIST TOTAL Cumulative distance __ Information BAT LEVEL Battery level Backlight Light On Off Press key for two seconds Battery v Lock D Charging port Pa CETT 8 Battery display and on off button If the E Bike not in use remove the battery and store it at a temperature between 0 C and 40 C in a dry environment Do not store the battery with low capacity for a longer period For storage the battery should have a capacity of at least 40 It is recommended to always discharge the battery completely and then fully charge it Battery charger A WARNING gt Use only batteries and chargers from SR SUNTOUR with your bike Use of other battery packs can cause injury and involve a risk of fire If you use other battery packs we will assume no liability or honour warranties The battery must not be exposed to direct sunlight or charged or stored in the vicinity of high temperatures Avoid conta
12. normal wear and tear or a lack of servicing and maintenance is excluded Under the terms of this guarantee Halfords will bear the cost of the replacement parts and labour to carry out the repair Important This guarantee applies only to cycles used under normal riding conditions This guarantee does not affect your statutory rights Battery pack specific warranty conditions The battery pack is guaranteed over the warranty period to provide a minimum of 500 charging cycles and to hold at least 6096 of its nominal battery capacity This is dependent upon the correct use regular re charging correct preparation for storage and storage as detailed in the Suntour HESC system Owner s Manual Halfords will be able to confirm the exact number of charge cycles and whether the battery has been correctly charged stored from the information that is recorded in the battery pack monitoring and control electronic circuit Information on Waste Disposal for Consumers of Electrical amp Electronic Equipment This mark on a product and or accompanying documents indicates that when it is to be disposed of it must be treated as Waste Electrical amp Electronic Equipment WEEE Any WEEE marked waste products must not be mixed with general household waste but kept separate for the treatment recovery and recycling of the materials used For proper treatment recovery and recycling please take all WEEE marked waste to your Local Authority Civic wast
13. r Weg 153 40468 D sseldorf Germany Phone Fax www srsuntour cycling com http www facebook com srsuntour 49 2119 84366 22 49 2119 84366 23 SR SUNTOUR HESC User Manual Published 2014 12 November en ETT 8
14. rent speed in km h Assist modes fDIST TOTAL DIST TRIP BAT LEVEL 1 Current speed Unit km h Measurement range 0 0 to 99 9 km h 2 Display for changing assist mode A op ey CETT 8 Indication of assist level P 1 1 1 1 1 1 1 1 1 1 1 1 1 1 km h cuve tg VK A v N 0 1 sec Re en a a Shree exe wie Led 100 sport d p b d eeeeeeeeseseeeeeeeessssscssosoed Default setting CITY gt VLA SS S S S SS S S O S SOOO Ce s 50 E ur P 5 Seeon a e x 000 770 eeececccccccccccccccoe No assist n t 0 Okm h 10 15 20 25 Omph 6 2 9 3 12 4 15 5 Speed 3 Assist level indicator 85 to 100 68 to 84 51 to 67 34 to 50 17 to 34 0 to 16 14 4 Battery capacity Indication on battery gt 27596 50 to 75 en ETT 8 30 to 50 10 to 30 10 0 Indication on display 5 Range 76 to 99 51 to 75 26 to 50 JOSE 10 to 25 CLIMB SPORT fet city KA ECO Factors which affect the range 30miles 50km o Flashing lt 10 9 55 ON 0 5 s OFF o Flashing lt 5 02s0N 02s0FF 0 Note When the battery charge level has reached less than 5 the output power will be reduced 62miles 100km The above figures are based on a speed of 20 km h on a level road at 15 C 20 C The range is influenced by many factors gt v v v v
15. tery for five min Replace control unit data error utes Power on the system Error 11 Display Check display holder contacts Replace display or display communication error and cables cable Error 21 Torque sensor electrical Check the Replace sensor unit on problem sensor contacts crank Replace crank Error 22 Torque sensor Check the Replace crank mechanical problem sensor contacts Error 32 Overcurrent fault Check the Replace control unit battery contacts also in the control unit Error 34 Overvoltage fault Check the Replace control unit battery contacts also in the control unit Error 41 Motor Let motor cool Motor or motor cable overheating fault needs to be replaced Error 42 Motor sensor fault Motor or motor cable fault Motor or motor cable needs to be replaced 17 Sri SLNATOL e EC Declaration of Conformity The equipment which accompanies this declaration is in conformity with the following EU Directives 83 37 EC Machinery Directive 2006 95 EC Low Voltage Directive 2004 108 EEC Electromagnetic Compatibility Directive 2001 95 EC General Product Safety Directive 2012 19 EU Waste Electrical and Electronic Equipment Directive 2006 66 EC Batteries Directive Manufacturer SR Suntour Inc 7 Hsing Yeh Rd Fu Hsing Industrial Zone Chang Hua Tawan R O C Represented in the EU by SR Suntour Europe Gmbh Riedstrasse 31 83627 Warngau Germany A copy of the Technical file for this equipment is ava
16. unused connections are provided with caps gt Contact a retailer for installation and adjustment of the product gt To allow riding in wet weather the product is designed to be completely waterproof Nevertheless do not expose the product intentionally to water gt Do not expose the bike to high pressure cleaning If water should penetrate into one of the components operating prob lems or rust may result Managing the battery gt Do not subject the battery or the charger to physical shocks e g by dropping Rinse in the event of accidental contact with water If fluid gets in your eyes seek medical advice Fluid that leaks from the battery pack may cause skin irritation or burns gt If you detect a strange odour or smoke pull the plug gt Ensure that the power plug is fully inserted into the wall outlet gt Pull on the plug instead of the cable to unplug the power cord from a wall outlet gt Do not place anything on the cable Do not lay anything on the cable gt Do not bend the cable The cable must not be rolled up while charging gt It is dangerous to use a single outlet for multiple devices gt If the cable or plug is damaged replace the parts with new ones Contact your authorized dealer gt Always keep your charging set away from flammable gases when charging gt The charger can be hot Do not wrap the charger gt The charger can be hot Do not place the charger on floor cover in
17. y three months or after 40 sub cycles you should perform a complete discharge and recharge Charging capacity eni Te T3 8 Charging alternatives Separate from the bike On the bike Battery faults Push the button shortly If the battery is in an abnormal state the LEDs will display as follows Error state LED 5 LED 4 LED 3 LED 2 LED 1 Over tempera On Off Off Off Flickering for 5 ture sec Over voltage of On Off Off Flickering for 5 Off cell Soc Bad cell On Off Flickeningitors Off Off sec Change MOS FET defective On Flickering for 5 Off Off Off or charging by sec discharge port Inserting the battery The battery must latch on with an audible click Removing the battery Press 2 sec CETT 8 12 Switching the bike ON OFF SWITCHING ON Note Press 2 sec CETT 8 ep Ss BGS BE WOU Pn MN If the system won t start by pressing the displays switch press the power button on the battery for three seconds Explanation If the battery is not used for 24 hours or longer it will automatically go into sleep mode SWITCHING OFF EE 1605 s WO Automatic SWITCHING OFF RE 505 Wap oui en LIL I v ep n Press 2 sec 10 Minutes gt SASL ULE Base screen display Battery charge level Info display Cur
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