Home

Service Manual PDA Phone Product PRODIGY

image

Contents

1. 10 SERVICING TOOLS anscnsononmonoosoDOnnoncocosnononnanconononoonanconnncnoosononconcnconoponnoncososonoonancosoconuc 1 1 ASSEMBLING AND DISASSEMBLING omaoconoconoonsonconoconoonoosonosonnonoonononcoononononcononconoconsonsonc 12 5 1 DISASSEMBLING onbeonanconononoonaocononon cnconobonconcnconononcoconoconocnconosnononsnacconononoosaoconosonsc 12 5 2 ASSEMBLING anconosonbonoonononcobonconoconbononcononsonnoncoonononcononconoconoonoaoconosonnonosoncononconoconsc 26 5 3 NOTIFICATION ONCE PERFORMING GOLDEN REPLACEMENT 7777777777 37 5 4 NOTIFICATION ONCE PERFORMING M B REPLACEMENT Hmmm 38 5 5 NOTIFICATION ONCE PERFORMING LCM REPLACEMENT 77711 39 5 6 NOTIFICATION ONCE PERFORMING RIGID FLEX BD REPLACEMENT 77777777 40 5 7 NOTIFICATION ONCE PERFORMING LCM HOUSING OR KEYPAD BEZEL REPLACEMENT 41 6 EQUIPMENT OF PROBLEM DIAGNOSTICS omancnonoconoononoconononononcoonononcononconoconsononconosonnonconc 43 6 1 LIST OF TEST JIGS ancosononmnaccosononconanconononoonconononononcnoooncooncoconoconscnoososononmnaooonononoononc 43 6 2 H W REQUIREMENT FOR PC aoconaboncoonononoononoonononcobonconoconbononcoonononsonanconosonoonoonosonc 43 6 3 SOFTWARE REQUIREMENT 43 DS DIAGNOSTIC PROGRAMS omnanconoconmnonaonconosonnonoonononoosoncnonosonoonooconoconocnoosonononononconononcoconccr 44 7 1 LIST OF TEST ITEMS omnanonnoconaonaoconononocnconononcononconoponooncoconoconscnoososononnaccononononconor 44 T 2 TEST ITEMS OPERATION anononbapon
2. EH A Take care the record button while disassembly main board Use plastic stick to raise main board g A The main board is connected with B Rigid Flex Board HIC confidential L aaa 2001 HTC Corporation Al rights reserved TOTAL92 CONT ON 20 PAGE NO 19 Engineering Mobility Disconnect the FPC cable The main board is released shift the keypad bezel back Disassembly 4 screws on both sides confidential ttn 2001 Corporation All rights reserved TOTAL 92 CONT ON 21 PAGE NO 20 Engineering Mobility Disassembly keypad bezel of keyboard Hemove 8 screws Disassembly keyboard Keyboard and keypad are moved Caution Don t need to separate FPC keyboard and metal plate HIC confidential ttt 2001 HTC Corporation Al rights reserved TOTAL92 CONT ON 22 PAGE NO 21 Engineering Mobility 4 screws Use plastic stick to unlock the hook are 6 hooks at both side and 2 hooks at top and bottom side Unlock another side HIC confidential ttn 2001 HTC Corporation Al rights reserved TOTAL92 CONT ON 23 PAGE NO 22 Engineering Mobility HTC confidential 2001 HTC Corporation Al rights reserved Let FPC cable through the space of Housing case Separate LCM housing and LOM Bezel Remove protect tape of LCM connector from the Rigid Flex Board Hemove 2 screws of t
3. N12405 Label Characteristic Material polyester Color pantone 422c Ink pantone 425c 3 2 Serial number description For S N SSYWWPPZZZZZ SS SITE CODE gt HT or TW Y Year Last Digital of the Year WW Week Code 01 54 PP Product Code By HTC define ZZZZZ Serial Number 00001 99999 Use Base 10 HIC confidential ttn 2001 HTC Corporation Al rights reserved TOTAL92 CONT ON 11 PAGE NO 10 Engineering Mobility 4 Servicing Tools This chapter provides information for the servicing tools for Prodigy Repair Level Definition Unit LO Accessory test and unit swap L1 Unit Test and ROM Re flash L2 Refurbishment and Module Swap L1 L2 5 Repair connecter button MIC L2 List of Servicing Tools Mini USB DATA interface Check for mini USB I E CN 2 Earphone Headset Foire Adapter Transfer AC to DC for Unit WLAN AP For WiFi test NENNEN Mini Memory Card with Diag For unit Diag test HTC design L 1 test program need be encoded by HTC 128MB mini SD memory card For unit Re flash ROM code HTC design L immonde MG mde n Unit current consumption test HTC design 8 Power supply consumption BEEN 9 Current Meter MEM Mobile tester For RF test opecial Made Plastic Stick Assembly amp Disassembling Wu special tools 12 tools Assembly amp Disassembling 13 Label printer Print agency label if replacing M B L 2 5 Lea
4. Engineering Mobility Service Manual PDA Phone Product PRODIGY HTC Proprietary Confidential Treatment Requested Rev A Nov 16 2005 HTC Corp Engineering Mobility confidential ttn 2001 HTC Corporation All rights reserved TOTAL 92 CONT ON 2 PAGE 1 el a Engineering Mobility TITLE Service Manual for PRODIGY HEV DATE CONTENTS DEP REVISED APPD STGE PER GSD Aug 13 2005 First release Technical Johnson Yang Henry Lai Support GSD DONIS Ele SMOD ME Technical Johnson Yang Henry Lai Support XA A Nov 16 2005 stage Z confidential ttt 2001 HTC Corporation All rights reserved TOTAL 92 CONT ON 3 PAGE NO 2 Engineering Mobility Table of contents 1 INTRODUCTION onconanconoconnonansonononnonoonononoononconoconoonoonononcoononconcoconnononocononconoonononoonoccoonosconoc 5 2 PRODUCT SPECIFICATIONS onpomanconoconmnonanconsononmnanconononooscocoonononoonaoconononocncoonononconancononononc 5 2 1 PRODUCT CONFIGURATION oncobanaonoconnonanconoconbonoonononoonancoonoponoonanconoconoconooconononoonoonc 5 2 2 SPECIFICATIONS OF PRODIGY onboomnancnsononoonanconosonbcnoosoponcooncncosoDonuoncnconoconncncososonunsnac 6 3 LABELING anosonnonoonononoonanconononooncoobonononoonconononosconoconoononconosonnocoonosonoononcnonoconoosonosconnonconc 10 3 1 MAIN UNIT REGULATORY WANA WA REESEN EE 10 3 2 SERIAL NUMBER DESCRIPTION
5. Ha gt Check phone status Click Turn on flight mode File Explorer Modem Link Notes Pictures amp Pocket PowerPoint videos Mobile e M Start ei e alt 6 40 Friday September gt W Tap here bo inForma Mo unread messages E Mo tasks Mo upcoming apprnoiribrmieriEs Tap here sign in to Pockek MSH Device unlocked gt Make sure all the RF function is closed already the icon must be as right photo Me Calendar Contacts HTC confidential ttn 2001 Corporation All rights reserved TOTAL 92 CONT ON 52 NO 51 Engineering Mobility d MODEL 10 26 05 2536 Hy PowerDetect 10 28 05 76 0K gt Enter to SD card Setbacklight dll is a hide file gt Execute PowerDetect 100 4 101 1 Record Power Detect 1 9 gt Choose right model Prodigy i Fr nem Prophet Sable gt Check the backlight status please click level 5 again even the default setting is level 5 already The propose is to confirm back light 100 already Power Detect 1 9 gt Default setting are Sleep 1 hour Record 2 minutes Capacity It means the program will be turn off after m 1 hour and detecting battery status by per 2 minutes HIC confidential ttn 2001 HTC Corporation Al rights reserved TOTAL92 CONT ON 53 PAGE NO 52 Engineering Mobility 9 23 05 H3PowerDetect 10 28 05 gt After one hour later the progra
6. TX Frequency Error Check TX Power Check TX Power Check TX Power CO 14 15 HTC confidential iin 2001 HTC Corporation All rights reserved TOTAL 92 60 PAGE NO 59 Engineering Mobility PCS 1900 Receiver Test 1 Fast Bit Error Rate 0 512 104 2 Fast Bit Error Rate 0 661 104 Fast Bit Error Rate 0 810 104 PCS 1900 Transmitter Test 4 TX Phase RMS Error 0 512 104 5 TA Phase Peak Error 0 512 104 6 TX Frequency Error 0 512 104 7 TX Phase RMS Error 0 661 104 8 TA Phase Peak Error 0 661 104 9 TX Frequency Error 0 660 104 10 TX Phase RMS Error 0 810 104 11 T X Phase Peak Error 0 810 104 12 TX Frequency Error 0 810 104 13 Check TX Power 0 512 104 14 Check TX Power 0 661 104 15 Check TX Power 0 810 104 HIC confidential iii 2001 HTC Corporation All rights reserved TOTAL92 61 PAGE NO 60 Engineering Mobility GSM 850 Transmitter Test 1 Fast Bit Error Rate 5 128 104 2 Fast Bit Error Rate 5 189 104 3 Fast Bit Error Rate 5 251 104 GSM 850 Receiver Test NENNEN 4 TX Phase RMS Error D 128 104 5 TA Phase Peak Error 5 128 104 6 TA Frequency Error 9 126 104 7 TX Phase RMS Error 5 189 104 8 TA Phase Peak Error 5 189 104 TX Frequency Error 5 189 104 10 TX Phase RMS Error 5 251 104 11 TA Phase Peak Error D 251 104
7. 271 gasket 3 p n 72H01135 00M Back site Rigid Flex BD H h ZU Once the Rigid Flex BD is assembled 00101 La Please stick 2 isolation tapes iind 4 1 Isolation tape for LCM connector 1 p n 76H01036 00M gt 2 Isolation tape for Navi key 1 HIC confidential ttt 2001 HTC Corporation All rights reserved TOTAL92 CONT ON 41 PAGE NO 40 Engineering Mobility 5 7 Notification once performing LCM housing or Keypad bezel replacement There are 2 sources of LCM housing and Keypad bezel the 15 source of LCM housing must match that of 1 source of keypad bezel The same rule is applied for 27 source of LCM housing and keypad bezel as well Repair center is requested to check original used component before replacing LCM housing or Keypad bezel For example below Original used LCM housing is 15 source of 74H00498 0XM and verified result is fail Must replace same p n 74H00498 0XM of 1 source The matching table and identify features are as follows 74H00498 0XM to match with 74H00499 0XM only 74H00498 5XM to match with 74H00499 5XM only 1 source Taiwan Vendor 274 source Chain Vendor Nypro LCM housing 74H00498 0XM 4H00498 5XM 1 source 74H00498 0XM 274 source 74H00498 5XM Marked A B C HIC confidential 4 2 uellosseee eaaa 2001 HTC Corporation Al rights reserved TOTAL92 CONT ON 42 PAGE NO 41 Engineering Mobility HTC confidential ttt
8. symptom could be duplicated HIC confidential ttn 2001 HTC Corporation Al rights reserved TOTAL92 CONT ON 84 PAGE NO 83 el K Engineering Mobility 7 C Main Battery does not recharge 1 Make sure the Battery takes fully charge with AC Adapter 2 Check whether the condition of Battery Charging status is correct Charge should be done in no more than 3 hours 3 4 5 6 Dismantle the unit and check the appearance of Battery cover Try with another Battery or Replace Battery if necessary 3 4 5 Try with another Main Board or Replace Main Board if necessary 6 Once the defective part has been identified verify it again with the defective part whether the symptom could be duplicated 8 A No Sound from Speaker or Distorted sound 1 Check Sound amp Notifications Settings in the unit for Sound Enabling 2 Make sure it s not MUTED 3 Dismantle and Check whether the Speaker is properly installed Orientation 4 Make sure the connection point between MB and Speaker is free from contamination or dust 5 Replace Speaker if necessary 6 Replace Main Board if necessary 7 Once the defective part has been identified verify it again with the defective part whether the symptom could be duplicated 8 Replace Camera if camera function was defect at the same time 9 A No Recorded Sound or Distorted sound 1 Check Sound amp Notifications Settings in the unit for
9. 2 PowerPoint Search gt Enable Wireless manager Terminal Yoice Speed Servic Dial gt Turn on WLAN Click Wireless manager icon Start Pi Yy d 1 22 Tuesday July 26 2005 2 gt Choice AP device when multple networks 7 unread messages detected No upcoming appointments Tap here to sign in to Pocket MSN Device unlocked gt Check the symbol of connection and power performance indicate to ensure the wireless is turn on as well Multiple Networks Detected Dismiss Yi d 12 06 nber 01 2004 ty ActiveSync inFormation Calendar gt Tap Start gt Internet Explorer M contacts ger nternet Explorer A Messaging Phone ents File Explorer gt Enter web address Wireless Manager L S Programs http ntcscm10 htc com tw SDO se WLAN ASP Select Internet Explorer HTC confidential CONT ON 67 PAGE NO 66 2001 Corporation All rights reserved TOTAL 92 Comm Manager i Yy Q IK mp pt nu mt u Y mp mi ES Settings Turn on WLAN Y 4 12 06 e Wednecdayw mher NA nna4 Connectivity Check WLAN performance LABFUFCE kr ax ee jip somo hc com twsdoir Please click me to download and run testing File Enter web address Engineering Mobility Internet Explorer 4 lt 12 23 Internet lt 12 23
10. 2001 HTC Corporation All rights reserved TOTAL 92 CONT ON 43 NO 42 el K Engineering Mobility 6 Equipment of Problem Diagnostics 6 1 List of Test Jigs USB o Miri USB Fesys R UefemROMImam _ PasioTool Fame 1 haos Fame _ engen Fortateymageadpowermmedwds Earphone wih Hemmen Fonge PS PCor notebook jisefrCommeewonSyeonraRonws 6 2 Hardware Requirement for PC e O S Windows 2000 above e CPU Pentium 166MHz or above e Memory 64MB 128MB 6 3 Software Requirement Microsoft Active Sync version 4 0 above e Diagnostic Program loaded on Mini SD card encoded by HTC HIC confidential ttt 2001 HTC Corporation Al rights reserved TOTAL92 CONT ON 44 PAGE NO 43 Engineering Mobility T Diagnostic Program 7 1 List of Test Items AutoTest Al manualtesttemtor SDRAM Test RAM Check SizeWrite ReadiComparisontest Display Test Test the LOD display an Testthe message LED Back Light Test Back light ON with in different brightness level Gheck Time setting SDTes 50 card WiteTRead Write Protectiest Oooo Maer It Testine function ofthe vibrator _ KeyTes Testevery most ofbutton Flash Light Test Flash light at Video and Gapture mode QweyTed Allthe key of QweriyTest SideTes ChekSideky 8 Internal Speakers Receiver Play mema Receivere ooo HsPly EMemalheadsetSpea
11. 00 Stick anti short tape 1 p n 76H01036 00M HTC confidential ttn 2001 Corporation All rights reserved TOTAL 92 CONT ON 28 PAGE NO 27 Engineering Mobility Install 2 screws to fix top side of Rigid Flex Board Torque 0 6 0 05 kgf cm Install 2 screws to fix bottom side of Rigid Flex Board PY Torque 0 6 0 05 kgf cm Connect LCM FPC cable to Rigid Flex board Once the Rigid Flex BD is assembled n Please stick 2 anti short tapes 1 Anti short tape for LCM connector 1 Dt e y p n 76H01036 00M L 2 anti short tape for Navi key D HTC confidential 395254 e 2001 HTC Corporation Al rights reserved TOTAL92 CONT ON 29 PAGE NO 28 Engineering Mobility Use finger and thumb to press the hook Make sure no gap HTC confidential Le 2001 HTC Corporation Al rights reserved TOTAL92 CONT ON 30 PAGE NO 29 Engineering Mobility Assembly Qwerty keypad to keypad bezel Install 8 screws to fix keyboard with keypad bezel Torque 0 55 0 05 kgf cm low spin power HIC confidential ttt 2001 HTC Corporation All rights reserved TOTAL92 CONT ON 31 PAGE NO 30 Engineering Mobility HTC confidential 2001 HTC Corporation Al rights reserved Assembly the Keypad bezel to LCM housing Install 4 screws on both sides Torque 1 0 0 08 kgf cm Shif
12. 12 TX Frequency Error 5 251 104 13 Check TK Power 5 128 104 14 Check TK Power 5 189 104 15 Check TK Power 5 251 104 TOTAL 92 62 PAGE NO 61 confidential 2001 HTC Corporation Al rights reserved el K Engineering Mobility 10 5 Bluetooth Function Test gt Two units with BT function One Hem will be the UUT unit under test and the Owner Information other one will be the Host unit Source Name Company T gt Named Owner Information for Both Telephone devices Here is an example Host device named Test 270 UUT device named Test 519 Identification Notes t F wr Comm Manager gt Turn on Bluetooth for both devices gt Choose Bluetooth Setting for both devices Bluetooth 5 Settings ry Settings Bluetooth Turn Bluetooth 4 Make this device di ble ra oth BSa gt Enable Make this device discoverable to other devices for both devices Mode Devices COM Ports Ea confidential waana 2001 HTC Corporation Al rights reserved TOTAL92 CONT ON 63 PAGE NO 62 Engineering Mobility gt New Partnership in Host device n Host device will find the UUT device Test 519 and showing in the page In Host device Tap Test 519 gt Tap NEXT gt In Hos
13. 7 8 Replace Main Board if necessary C Once the defective part has been identified verify it again with the defective part whether the symptom could be duplicated 3 B Back Light Does Not Turn ON OFF 1 2 3 4 Check the connection of FPC whether is properly connected Try with another LCM Try with another Rigid Flex board Try with another Main Board Replace LCM if necessary OD eee Oe Te Na Replace rigid Flex board if necessary 7 8 Replace Main Board if necessary 0 Q0 S ie A Gu A Once the defective part has been identified verify it again with the defective part whether the symptom could be duplicated HIC confidential ttn 2001 HTC Corporation Al rights reserved TOTAL92 CONT ON 82 PAGE NO 81 el K Engineering Mobility 4 A Mini SD Card cannot be used 1 Check whether mini SD Card is fully inserted to the slot until you hear a click 2 Try with another mini SD card and Check whether it is Write Protected 3 Try with another Main Board 4 S 9 Replace Main Board if necessary Once the defective part has been identified verify it again with the defective part whether the symptom could be duplicated 5 A PC Connection USB not possible 1 2 1 Check whether Connection Settings in the MS ActiveSync is properly set 2 3 Check the external appearance of
14. 7 20 05 gt Tap Beam file ec PShotOoo 7 20 05 PShotoo1 7 20 05 cl PShotooz 7 20 05 5 003 7 20 05 tele TIN ns HIC confidential ttn 2001 HTC Corporation All rights reserved TOTAL92 CONT ON 65 PAGE NO 64 Engineering Mobility gt n Host device the screen will appear UUT Test 519 gt UUT Test 519 gt In UUI lest 519 The screen will appear message Do you want to accept Image 0001 gt YES gt In UUT Test 519 it must successful get a file Image 00001 in the folder of My document HTC confidential 2001 HTC Corporation Al rights reserved Beam x Tye Lh lok 00001 To beam select a device 3 Pocket DC Pending 3 Test 518 Tap to send Ai Owner TEST Z70 Mo unread messages Ma tasks Mo upcoming appointments Tap here to sign in to Pocket MSA Device unlacked Receiving Data Do you want accept TMAcE_00001 jpg File Explorer Tx Lh X mj Documents Name Business Co My Midlets a Music Pictures Sounds Personal Templates UAContents Lo IMAGE OOD001 PocketShot 7 20 05 PShotooo 7 20 05 ech PShotool 7 20 05 S PShotoo 7 20 05 De hun Tonnes TOTAL 92 66 PAGE NO 65 Engineering Mobility 10 6 WLAN Function Test Programs C Notes Pictures amp Pocket MSN Videos
15. Consigned material numbering code HTC confidential ttn 2001 HTC Corporation All rights reserved TOTAL92 PAGE NO 92
16. Corporation Al rights reserved TOTAL92 CONT ON 73 NO 72 C Engineering Mobility j Once completed Display will show as below in PC and unit will be auto re boot Wizard ROM Update Utility 0 03 Congratulations Your ROM update is now complete Your Wizard is ready for use Follow the instructions on your hast PC to re establish a partnership and synchronize your data using ActiveSync Click Finish to clase the utility Caution if the screen in computer shows as above the handset is still stand on re flash screen 100 please wait a moment without disconnect USB cable Caution if the screen is frozen after re flash Please try to execute Hard reset HIC confidential ttn 2001 HTC Corporation Al rights reserved TOTAL92 CONT ON 74 PAGE NO 73 Engineering Mobility 11 2 Upload ROM image from master unit to HTC encoded mini SD card System Requirement Windows 2000 above USB Cable or Cradle ActiveSync Version 4 0 above MTTY exe Master Unit with most updated Rom Code 128 MB encoded mini SD card Caution The unit must have at least 70 of battery capacity before starting the re flash process Charge the battery in advance if necessary Note For the master unit you could prepare it on these following ways Take one from Swap unit with most update Rom Code Build one first by connecting to HTC website http htcscm10 htc com tw rmaiii Customer website for OS Upgrade D
17. Samsug O 1 25 m Pre Assy Stylus Assy PRODIGY Toppaly Samsung OF 1 26 2 Keypad Pre Assy Guertykey PRODIGY et Samsung 0 1 27 T4HQ05963X Bezel Pre Assy Display w o key amp AP key Topply Samung O 1 28 76H01030 0M Rubbermicrophonewizard Nappeiyi Samsung O 1 29 T6H01036 00M Tape anti shart Rigid Flex board Kapton tape film Wizard Topoy Samug 2 30 mmm MyarmampbWzad Topol Samsung O 1 d 76H01138 00M Tape karton tape film Fixing Topoly Samung O 1 32 TTH00116 001M LCD Film for EULA PDA 85 55mm E FIG NTIA Himalayas 5 O 1 33 7790018400 SecuityLabeTyphoon Toppoly Samsung O 1 34 0019300 4 Liquid Damage Indicator ONTARIO Toppoly Samsung O 1 35 mawon antar Mobile Branding Jewel Label Colorado Toppaly Samsung OF 1 36 77H00284 XX Regulation Label CHENG MAY polyester WIZA200 WEEE A Tick Ss Riad Flex Board ASSY Samsung Prodigy 1st source 80 00418 00 37 1 51H10045 00M 72H01135 00M Samsung T Rigid Flex Board ASSY Toppoly Prodigy 2nd source 37 2 809001801 ics 0047 01M 72H01135 00M 7 99HBH JERU Unit batte MEN 99HBHXXX 01 mm 99 FRU Mainboard SKU M B 51H00296 00M 9MBHXXX02 1 HTC confidential 2001 HTC Corporation All rights
18. Sound Enabling 2 Make sure it s not MUTED 3 Dismantle and Check whether the Microphone is properly installed check or missing rubber 4 Replace Microphone if necessary 5 Replace Main Board if necessary 6 Once the defective part has been identified verify it again with the defective part whether the symptom could be duplicated 10 A Bezel Housing Cosmetic damage 1 Unless it is for Refurbishment all Bezel housing replacement due to cosmetic damage shall treat as out of warranty confidential ttt 2001 HTC Corporation All rights reserved TOTAL 92 CONT ON 85 PAGE NO 84 Engineering Mobility 13 Spare part list 13 1 Unit spare part list For LCD vendor SKU P N Using Q ty Toppoly Samsung E EISE bel 2 36H00180 00M pe AAA T WTB 3 C Kasel 4mm shell dia 5mm 3 Speake DSH 811 MERRY AT Boien 4 REESEN SEHR 0 1 5 A AMPHENOL Ce PRODIGY Topoy Samun OF 1 6 Sr Module Assy Fash ight LTM OMTW LITEON 2 705mm Tee Samsung O 1 7 54H00134 00M Camera Module Assy LITEON LT9653ECLHT 113r Topply Samung O 1 8 1 50H00032 00 Module poem DS st source Samsung O 1 82 60H00037 00M LCD Module Toppoly Magician 2nd source rop O 1 9 72H01000 00M Holder Strap holder Keyboard PRODIGY JTopoly Samsug O 1 10 72H01
19. Take care of disassembling Antenna cover during the process it is easy to damage the hook of Antenna cover Antenna cover 15 removed Release 4 screws from keypad housing HTC confidential ttn 2001 HTC Corporation All rights reserved TOTAL92 CONT ON 15 PAGE NO 14 Engineering Mobility To insert plastic stick into the gap of top of keypad housing Unlock hook There are 3 hooks at right side Another 3 hooks at left side HIC confidential ttt 2001 HTC Corporation Al rights reserved TOTAL92 CONT ON 16 PAGE NO 15 Engineering Mobility The keypad housing is removed There are 2 parts on the keypad housing 1 Flash light 2 Vibrator HTC confidential ttt 2001 HTC Corporation All rights reserved TOTAL92 17 PAGE NO 16 Engineering Mobility HTC confidential 2001 HTC Corporation Al rights reserved Use Plastic stick to unlock hooks of flash light module Use tweezes to remove Vibrator Following need to be removed 1 2 3 4 Camera opeaker opeaker Keyboard FPC cable TOTAL92 18 PAGE NO 17 C Engineering Mobility 4 Remove Camera Remove speakers Both side speakers are removed Disconnect keyboard FPC cable HTC confidential ttn 2001 Corporation All rights reserved TOTAL 92 CONT ON 19 PAGE NO 18 Engineering Mobility EL ow GENET a i 8 g ss a eege
20. Touch Panel surface for unusual foreign objects Clean it reassemble the unit and check the panel s function again 2 Check the connection of LCM FPC whether is properly connected 3 Try with another LCM 4 Try with another Rigid Flex board 5 Try with another Main Board 6 Replace LCM if necessary 7 Replace Main Board if necessary 8 Once the defective part has been identified verify it again with the defective part whether the symptom could be duplicated HTC confidential b 26e aana anaa anaa aaa aaa 2001 HTC Corporation All rights reserved TOTAL92 81 PAGE NO 80 el K Engineering Mobility 2 B Buttons Do Not Respond 1 Dismantle the unit check the status of switches on the Main Board and the plastic parts of button of the Button not responding 2 Try with another Main Board rigid Flex or keypad 3 Replace Main Board rigid Flex or keypad if necessary 4 Once the defective part has been identified verify it again with the defective part whether the symptom could be duplicated 5 Hard Reset The unit 3 A Unusual Vertical Horizontal lines or partial display 4 2 3 4 Check the connection of LCM whether is properly connected Try with another LCM Try with another Rigid Flex board Try with another Main Board C1 Replace LCM if necessary Na Te Te Te Na Replace rigid Flex board if necessary
21. http htcscm10 htc com tw sdo r e http htcscm10 htc com tw sdo r e RTH gt Login HTC WLAN testing web page Dowmibed the 1 02 6B fle 3nks Documents folder in Main Memory Please click me to download and run testing File gt Please tap the indication at center of screen to start download file gt ap Yes and start to download mp3 file HTC WLAN testing web Download file for 1Mbytes Internet Explorer lt 12 24 Dei Windows Media ME 12 24 X Prelude to Katie s Song Playing ttp htcscm10 htc com tw sdo r gt After download finished please check kesting File the playing status in windows media to ensure the function is normal File download Play in Windows media HTC confidential 2001 HTC Corporation Al rights reserved TOTAL92 68 PAGE NO 67 Engineering Mobility 11 Firmware of OS Radio Application upgrade 11 1 RUU Rom Upgrade Utility OS GSM AP upgrade is performed via RUU download from RMAIII or customer web Service center is required to make the first master unit via RUU Rom Upgrade Utility RUU package is able to download from HTC RMAIII Website http ntcscm10 htc com tw rmaili or customer website with some easy step Make sure your master unit is fully charged before starting download Based on encoded mechanism for locking of CID and language service center is able to purchase some 128 MB encoded mini SD card from HTC
22. properly activated on the Pocket PC and on the other device Make sure there s no obstruction between the two devices in connection and within the distance 5 6 Replace Main Board if necessary Once the defective part has been identified verify it again with the defective part whether the symptom could be duplicated 6 A Main Battery does not start 1 2 3 1 Make sure the Battery cover is closed properly 2 3 4 Check whether the condition of Battery Charging status is correct S 6 7 Connect to the AC Adapter and see if it takes charge Also check AC Adapter condition Check whether AC Adapter is functioning properly 5 6 7 Dismantle the unit and check the appearance of Battery cover Try with another Main Board or Replace Main Board if necessary Once the defective part has been identified verify it again with the defective part whether the symptom could be duplicated 6 B Battery discharges quickly even after fully charged 1 2 1 Make sure the Battery Pack takes fully charge with AC Adapter 3 Check whether the condition of Battery Charging status is correct Dismantle the unit and check the appearance of Battery cover 4 5 6 Try with another Battery or Replace Battery if necessary Try with another Main Board or Replace Main Board if necessary Once the defective part has been identified verify it again with the defective part whether the
23. reserved TOTAL92 CONT ON 86 PAGE NO 85 C Engineering Mobility 35H00052 00Hh BATTERY Q ty 1 S6HO03 26 006 S4H001729 00M Receiver Antenna Pre Azsgy 27 Aszy Flash Qty 1 Q ty 1 S4H00734 00M Camera Module Q ty 1 rzH01016 0DM Screw FPHHMM1 4 Gasket Conductiee Gasket Conductive 0 3X1 5TP Cloth Shielding Sponge EDGE Wizard F2HO01052 00M ZH01108 00M Screw FPH TS SUKU STM 1 6 ae 1 73H20033 08M FPC Assy CAREER OWERT Screw MARKA Gasket conductive SHOUKIN for cower C fabric PRODIGY 2H01129 00M 2H01135 00M Screwr PH FD T1 4 2 9 EMI Gasket conductive Nickel Black AISI 1018 fabric tape R F F4HO00496 00hM T4HO0497 00hM T4H 0DASBS XX Keypad Mavi kewy Housing keypad aw TAHD0O0ASS XX TA4H00501 XX Bezel Pre Housing Pre Cover Pre Asey Batter Amm Keyboard eyboard cover Assy PRODIGY Q ty 1 F4HO0S04 00M F4Hoos42 xx T4HO0D5885 XX Stylus Pre Asey Stylus Asey PRODIGY eg i Amm Cer E zzv Digeplas T5H010230 00M T6H010385 00M T6HO1061 00M Tape antHshert Rigid Rubber microphone wiz ard Flex board Kapton tape Q ty 1 Q ty 2 TTHOD1186 XX LCD Film for EULA PDAS T6H01138 00M Tape Kapton tape Q ty 1 Q ty 1 ffiH00193 O0Ml TTHO0O0202 00M Liquid Damage Indi
24. the connector on the unit whether it is physically damaged 4 5 Check whether it connects with other cables or cradle customer s cable might be damaged 4 5 Replace Main Board if necessary Once the defective part has been identified verify it again with the defective part whether the symptom could be duplicated 5 B Wireless Connection GSM GPRS BT WLAN not possible 1 Make sure the user has been contacting the Carrier for SIM Card validation and activation 2 Make sure the Wireless Connection Settings has been properly set 3 Make sure the SIM Card is properly inserted to the SIM compartment Make a life call or test it with the RF Test Station Antenna Test 4 5 6 7 Dismantle the Main Unit and check whether the Antenna cover is properly installed Try with another Antenna cover Try with another Main Board if necessary QA ge A Once the defective part has been identified verify it again with the defective part whether the symptom could be duplicated HIC confidential ttt 2001 HTC Corporation Al rights reserved TOTAL92 CONT ON 83 PAGE NO 82 el K Engineering Mobility 5 IrDA Connection not possible 1 2 3 1 Make sure the IrDA port settings on the Notebook or PC are properly set 2 3 4 Check the IrDA window whether it is broken or cracked Replace Front Bezel if necessary S 6 Make sure the IrDA function is
25. 016 00M ees PHM 4 0 3X1 6TP PSH 3 25 0 25 Ni Topoly Samung O 8 11 T2H01048 00M ese Conducte Got Shielding Mainboard Wizard Topoy Samug O 1 12 72H01049 00M GasketConducte SpongeEDGE Wizad 0 1 13 72H0105200M ScrewHAMA SHOUKINforcoer CDN BL O 4 14 72H01065 00M Gasket conductive fabric PRODIGY O 2 is 72H01109 00M Screw ET 3Dx0 ST M1 6 0 36 3 5 NVBLK N Toppaly Samsung O 8 16 _72H01129 00M_ Screw PH FD T14 2 9 NickelBlackAIsi1018 Ss Toppoly Samsung O 4 17 72H01135 00M__ EMI Gasket conductive fabric tape R F boarPRODIGY Toppoly Samsung 0 5 18 73H20033 09M__ FPC Pre Assy CAREER QWERTYKEY FPC 2Layers Toppoly Samsung D 1 19 74H00496 00M Keypad PreAssy Nav keyAssy Topoly Samug O 1 20 MTN Keypad Pre Assy AP key Assy o oo eeng _ 1 214 Housing Pre Assy Display 4st source Toppoly Samsung 1 212 74 00498 5 Housing Pre Assy Display NYPRO 2nd source dy Samsumg OF 4 22 1 74H00433 0XM Bezel Pre Assy Keyboard 1st source Toppoly Samsung p NUMEN 22 2 T4H00499 5XM _ Bezel Pre Assy Keyboard NYPRO 2nd source SSS 23 RE 4_ T4H005033XX Cover Pre Assy Batter cover Assy PRODIGY 7 JTopoly
26. 10 4 RF Antenna specification Item Test Name Tx level TCH 15 Download cell power Note 1 DCS Band 0 512 d e 600 2 BS Originate call 0 512 5 GSM 900 TEST 1 EE 15 8 44 Fast Bit Error Rate 104 Cs pomere toe Transmitter TEST OE 6 TX Phase RMS Eror 5 975 20 Lr pneum TX Frequency Error 104 amp 10 TX Phase Peak Eror 5 42 _ 04 Z TX Frequency Eror 5 42 04 12 TX Phase RMS Eror 5 124 104 13_ TX Phase Peak Eror 5 14044 C1i C1 C1 CO1 C01 C1 C1 Cl 14 TX Frequency Error beis _ s Ws oe e foreckTxPower s 4 oe 17 Check TX Power HTC confidential 2001 HTC Corporation All rights reserved TOTAL92 CONT ON 59 PAGE NO 58 Engineering Mobility DCS 1800 Receiver Test Fast Bit Error Rate 2 Fast Bit Error Rate 0 698 104 3 Fast Bit Error Rate 0 885 104 5 1800 Transmitter Test TX Phase RMS Error 0 512 104 TX Phase Peak Error 512 104 TX Frequency Error 512 104 c amp TX Phase RMS Error 698 104 9 TX Frequency Error 698 104 TX Phase RMS Error 885 104 TX Phase Peak Error 885 104 885 104 N O AN
27. AL92 CONT ON 76 PAGE NO 75 Engineering Mobility d Insert HTC encoded 128 MB mini SD card into mini SD slot 51 Multi Porv USB ITY Ferl 16 WAWCENSBSHONI 115200 N 8 1 EBS File Edit View Auto Window Download Help P ai gl BB AWCEUSBSHODI 115200 N 8 1 PIE HTC confidential titi 2001 HTC Corporation All rights reserved TOTAL92 77 PAGE NO 76 Engineering Mobility f The prompt gt will appear then upload ROM Image Type Cmd r2sd all it means to upload ROM image code to encoded mini SD card by typing r2sd command note there is a blank space between r2sd all then Press ENTER The following display will be shown on PC screen Hult Fort USB TIY Ferl l V WCEUSBSHU UU I 115200 N 8 1 P2 Es File Edit Yiew Auto Window Download Help Eka WAWEEUSBSHODI 115200 N 8 1 EEE Cmd gt resd all on PC rs Multi Porv USB TTY Verl 16 WWCEUSBSHOU 115200 N 8 1 5 File Edit View Window Download Help alza EF WAWCEUSBSHODI 115200 N 8 1 PESE Double Check 2 S5Start 0 8 00Ccg800 Length 0 30000 Check Double Check 3 Start 0 6G00F0800 Length Dx28 0000 Cher Double Check 4 Start lAE 3D 4CD Length 0 380000n0 Che Double Check 5 5Start 0743D4CD Length 0 gt 400000 Checl uslotalBlock 1 sizeof 2DCARD SIGMATRUE TABLEJ 512 TVriteHTCSignature download type Common Info Checksum 0x EFOSCFD Write
28. C confidential eoe 2001 HTC Corporation Al rights reserved TOTAL92 CONT ON 9 PAGE NO 8 VV VV WM WM WM WV Engineering Mobility WiFi IEEE 802 11b g compliant Internal WLAN Antenna 11 5 5 2 and 1 Mbps per channel auto fallback for extended range ELP mode Support 802 11i amp AES Security WPA authentication QoS 802 11 WME QoS 802 11e is preferred Fast AP to AP handover PTCRB R amp TTE EMC EMI CEM Safety FCC WiFi Certification Bluetooth Certifiaction Microsoft Windows Mobile version 5 0 logo Carrying Case AC adapter with mini USB plug Sync Cable mini USB Battery rechargeable and replaceable Car adapter Stylus Car Kit w car stereo mute function Stereo wired headset with microphone Mono bluetooth headset with microphone Keyboard Cradle optional User manual quick start guide Sync S W CD Travel charger Regulatory Accessories confidential 2001 HTC Corporation All rights reserved TOTAL92 CONT ON 10 PAGE NO 9 Engineering Mobility 3 Labeling 3 1 Main unit Regulatory label Stick on the keypad housing of main unit Here is an example only Actually printing format is depended on customer s request Repair center need to re print new regulatory label once replacing M B for new IMEI As to printing format please refer to returned unit from end user H 3291 WIZA FCC ID NMBWZ 5V DC 1A CN
29. HT CSignature Cmd gt CAUTION DO NOT REMOVE THE USB CABLE FROM THE PC OR PDA FAIL TO DO SO MAY CAUSE DEVICE UNIT FAIL TO BOOT HTC confidential ttn 2001 HTC Corporation All rights reserved TOTAL 92 CONT ON 78 PAGE NO 77 Engineering Mobility II IUE purt 21 na E PC Take out the mini SD card from PDA phone and mark it according to the Language you build for HIC confidential ttn 2001 HTC Corporation All rights reserved TOTAL92 79 PAGE NO 78 Engineering Mobility 11 3 Use Pre loaded mini SD card to Re flash Unit a Insert Pre loaded mini SD card to the unit Please pay attention not to format the mini SD card b Reset the unit and enter the boot loader mode by pressing Capture button simultaneously and Reset the unit Display will show message as below estore ALL image from SD Press Voice Dial Key to Start Dounload Dc nload image 7 c Follow the instruction on the unit by pressing Voice dial key Record button to start re flash Once process is done the screen will be showing as below cPress Uolcoe Tiel C to Start hounload onion Sf imam 7 l ornat FAT succes d Take out the mini SD card and RESET the device unit Now the upgrade procedure is done Caution Due to security issue it is not allowed to re flash different customer ID HTC confidential TOTAL92 CONT ON 80 PAGE NO 79 2001 HTC Corporation Al right
30. Memory is ooftware that requires big amount of memory spaces or the enough but is shows system memory is low or the files being used is fragmented insufficient Note Nevertheless the above symptoms could be solved by a warm reset or hard reset make sure the warm hard reset has been executed and try to reproduce the symptom reported HIC confidential iin 2001 HTC Corporation All rights reserved TOTAL92 CONT ON 90 PAGE NO 89 Engineering Mobility B How to perform Warm reset and Hard reset Warm reset Reset the unit by pressing reset button Hard reset Press and hold Comm manager button Record button then Reset the unit Press Send Key to turn back manufacture default setting C To remove main battery it is requested that turn off the unit before removing main battery D It is suggested to re flash unit under boot loader mode once re flash process is not successful please enter boot loader mode and re flash again HIC confidential ttt 2001 HTC Corporation All rights reserved TOTAL92 CONT ON 91 PAGE NO 90 Engineering Mobility E If unit hang on 100 while using RUU re flash the screen in computer shows Congratulation the handset is still stand on re flash screen 100 as below please wait a moment without disconnect USB cable F If the screen is frozen after re flash done Please try to execute Hard reset G If the unit can t turn on Please try following step to ch
31. RT LIST 87 88 CUSTOMER RETAILER MISJUDGMENT sassassuuasuuauuuauunuusunuausuuauuuauunauunuuunuuuuunuuuunuauuuuus 88 B HOW TO PERFORM WARM RESET AND HARD RESET emen 90 G REMOVE MAIN BATTERY BEFORE TURN OFF dE 90 D RE FLASH AGAIN ONCE FAILED DURING RE FLASH PROCESS eem 90 E IF UNIT HANG ON 100 WHILE USING RUU RE FLASH m 91 IF THE SCREEN IS FROZEN AFTER RE FLASH emen nnn 91 IF UNIT CAN NOT TURN ON 91 H COMPONENT COMPATIBLE REQUEST 1mm n n nn 91 DIAGNOSTIC CARD VS UNIT S SPL 92 HTC confidential 2001 HTC Corporation Al rights reserved TOTAL92 5 PAGE NO 4 el K Engineering Mobility 1 Introduction This manual provides the technical information to support service activities of PDA phone Prodigy This document contains highly confidential information any or all of this document should not be revealed to any third party 2 Product Specifications 2 1 Product Configuration Standard Package ITEM CONTAINS 2 e ee OoOO SoS e faw o o o Travel charger User s Manual confidential ttn 2001 HTC Corporation Al rights reserved TOTAL92 CONT ON 6 PAGE NO 5 Engineering Mobility 2 2 Specifications of Prodigy ooldering status e Meet Lead free requirement Platform Microsoft Windows Pocket PC phone edition e form factor integrated quad band GSM EDGE Bluetooth WiFi 1 3 2 mega pi
32. Supply set at 4 V B Micro Current Meter support 0 5mA 1A at least 2 Fixture requirement C Current series jig with black and red cable D Cable E Battery with extension cable 3 Connect cable D to positive polarity of power supply A and current meter B 4 Connect cable of fixture to negative polarity of power supply A and current meter B HTC confidential ttn 2001 Corporation All rights reserved TOTAL 92 CONT ON 48 PAGE NO 47 Engineering Mobility 5 Install battery fixture E to unit E 7 IT528 EODD TO 11 6 Ready for testing Don t turn on power at the moment T Turn on power supply 4V 8 Turn on current meter 2A HTC confidential ttn 2001 Corporation All rights reserved TOTAL 92 CONT ON 49 PAGE NO 48 Engineering Mobility Programs NH mw A LI LI pv ANA urn on Flight mode IL Insert SIM card Sektingsz File Explorer Modem Link Motes H we E Pocket MSN PowerPoint Mobile Pictures i videns Mo tasks upcoming apprmsairiErmeribs Tap here ko sign in to Pocket MSi Device unlocked H Calendar Contacts HTC confidential 2001 HTC Corporation All rights reserved 9 Press Power button to turn on the unit 10 In main page Check phone status Click Turn on flight mode 11 Make sure all the RF function is closed already 12 Tur
33. card e Mini SD card slot top 250 stereo audio jack e External antenna connector Keyboard Button Switch Five way navigation button Power button e Volume control button up amp down 2 phone button Send Yes amp End No e 2 AP buttons message left IE right 2 softkeys Camera shutter button Voice command Voice recorder button e Reset Switch e HF button e Sliding QWERTY keyboard with 39 keys 2 soft keys HIC confidential ttn 2001 HTC Corporation Al rights reserved TOTAL92 CONT ON 8 PAGE NO 7 Engineering Mobility Notification One Bi color LED for GSM standby GSM message GSM network status notification and charging status Two respective blue and green LEDs for for Bluetooth WiFi notification Notification by sound Message Vibration on the display CMOS Camera Main Camera manufacture option CMOS 1 3 mega Pixel with fixed lens Or CMOS 2 1 mega Pixel with macro lens Video flash light Preview Mirror Audio Build in Microphone Heceiver Dual speaker on both sides Loud speaker for Hands free supported Full duplex WAV WMA AMR AAC MP3 codec 16 bits with 8KHz 11 KHz 22KHz 44 1 KHz sampling rate Bluetooth Compliant with V1 2 e Class 2 transmit power e Supported profiles Generic Access profile Serial Port profile Headset profile Object Push profile DUN profile Heads free profile Generic Object Exchange profile HID profile with WiFi HI
34. cator ONTARIO Windows Mobile Brandi aw ew S0OHUOOA18 X X BOSHBHXXX 01 BSHBHXXX D2Z Rigid Flex Board ty 1 HIC confidential ttn 2001 HTC Corporation Al rights reserved TOTAL92 CONT ON 87 PAGE NO 86 Engineering Mobility 14 2 Board Level Spare Part List e WII T a T Description mark Gold T ohm 3 3V 25 4509 EN SEIKO Gold cap Backup batte T m TInmr umm itr 4 z m will om i SWITCH BUTTON PTS 106 HCH 4 7 4 54 65 70 20deC BLUE ANGELS Power D I Record Capture j 36HO0160 00M_ Slide Switch HSS112 HCH SPO103NC3 Ph FREE 100 40de0C 6 153 761 45 mm Fuse PTC 15A 6V 0 04 0 17 ohm 0 080hm 50 1206 6 Reset switch SOH 213HNT MITSUMI Connector Device BMOZE ASRS TF LF SN 2pin Pitchz1mm JST Speaker 10 Connector WO Mini USB AB SP 0 BPith 1 6703 2020 MOLEX i 12 13 14 15 HTC confidential 2001 HTC Corporation All rights reserved TOTAL92 CONT ON 88 PAGE NO 87 el K Engineering Mobility 14 Appendix A Customer Retailer Misjudgment Before attempt repairing the unit make sure the type of reported failure could be clearly reproduced otherwise check with the customer or distributor once again to identify the problem wo The following are failure symptoms that are typical by misjud
35. d free Soldering station Board level repair Air heater Board level repair confidential ttn 2001 HTC Corporation Al rights reserved TOTAL92 CONT ON 12 PAGE NO 11 Engineering Mobility 5 Disassembling and Assembling 5 1 Disassembling Tools needed of Assembling and Disassembling Prodigy From left to right in the picture 1 Lens Cleaning Tissue 2 Philip Screw Driver 0 3 Torex Screw Driver T5X40 4 Special Made Plastic Stick 5 Tweezers Remove the Stylus mini SD Card slot Filler and protection rubber of antenna connector Next Remove the battery cover by e releasing lock switch HTC confidential ttn 2001 Corporation All rights reserved TOTAL 92 13 PAGE 12 Engineering Mobility HTC confidential 2001 HTC Corporation Al rights reserved Remove battery cover A aming To reduce risk of fire or burns do not disassemble crush puncture short external contacts or dispose of in fire or water Replace only with specified batteries Recycle or dispose of used batteries properly ee Li ion Remove main battery from unit Use the plastic stick to Insert and gently twist into the gap between keypad housing and antenna cover Unlock the inside hook TOTAL 92 14 PAGE 13 Engineering Mobility i There 2 hook on the top side of Antenna cover Use 2 thumbs to push the bottom of jantenna cover
36. eck 1 Plug in AC adapter press power button 2 If itis still not working Try to enter boot loader 3 If it is still not working try to execute hard reset 4 f it is still not working replace another good battery to try again 4 If it is still not working try to check Fuse on the main board make sure the component circuit can t be Open E Please pay attention that following component with compatible request Please refer to section 5 5 and 5 7 for detail 1 LOM rigid flex board 2 LCM housing Keypad bezel confidential ttn 2001 Corporation All rights reserved TOTAL 92 CONT ON 92 PAGE NO 91 Engineering Mobility I There are two types diagnostic card the purpose is to support different SPL version One is supported unit s SPL version under V1 03 another one is supported unit s version beyond V1 05 above Both cards will provide to repair center In order to identify card type vs SPL version We marked SPL 1 05 on the label of diagnostic card If your on hand diagnostic card can not enter diagnostic mode Please check unit s SPL version The match table is as follows ype Aarkec SPL ver Support SPL V1 03 below Wizard 5 3A Support SPL V1 05 above SPL 1 05 If the card support SPL Differential V1 05 above marked In boot loader mode The Program version is no description SPL 1 05 SPL version is different different on the label ASP site code and its region
37. for ROM image download purpose The following steps will lead you how to build your master unit via 1 RUU mechanism 2 New sample unit Also the procedure is able to create mini SD card for re flash purpose then for each repair unit you only need to do re flash via mini SD card You could decide how many mini SD cards you need for this purpose depend on your needed You can send PO to HTC for purchasing the encoded mini SD card material description is as follows Prodigy re flash card 128 MB Caution It is suggested to re flash unit under boot loader mode once re flash process is not successful please enter boot loader mode and re flash again a Execute RUU here is an example actually file name and process depend on released RUU version dee E ARPO tO v O K GO sem Ey D Mtse after 0223200 5X Wizard Prodin RUU Wizerd 2000 0 019510 HIC confidential 2001 HTC Corporation Al rights reserved TOTAL92 CONT ON 69 PAGE NO 68 Engineering Mobility b Following display will show on screen InstallShield Wizard Welcome to the InstallShield Wizard for RUU The InstallShield WWizardi TM will help install RUU on your computer To continue click Next c Type Next 24 RUIT InstallShield Wizard Files The contents of this package are being extracted Please wait
38. gment dem Possibility power button is pressed While Back Light is turned OFF the EE lighting will be reflected on the panel and in a dim location it looks like the unit is turned OFF According to the Power Management settings the units will be switched OFF automatically Battery discharges The battery life depends on the devices being used in mini SD quickly Card Slot and frequency of use of the Back light These functions consume a lot of energy Operating with front light ON or using high energy consumption devices such as mini SD Memory Card will drain out the battery pack faster Battery cannot be Using AC adapter that is NOT supplied with the unit charged Charging the battery while operating the unit with heavy loadings could cause the temperature inside the unit to build up which could cause the unit stop charging At this moment the LED indicator will flash Yellow to notify user that the charging has been stopped Or the temperature is extremely low will also stop charging Since the extreme high or low temperature will cause the battery to discharge quickly it has been designed to cut battery charge below OC and above 35 40 C to protect the battery pack Cannot make If the unit could pass the test with Loop back Interface card the communications via possibility of unit malfunction becomes low Then the following mobile phones through items could be the reason of problem such as location timing exclusive cable
39. kertes_ ooo pes Spk out internal Microphone and internal Speakertes J _ int Rec Rev out Internal Microphone and intemal Receiver test _ imt Rec Hst out intemal Microphone and external Speakertest _ Hst Rec Hst out External headset Microphone and external Speaker test VewOhedsum Manufacture use only 1 SMimomaion Manufacture use only ROMieSD Manufacture use only Run in Test All auto function test for option 1 2 4 8 hrs Beviceinfo Check unit information For example Customer s ID Clear Talk time 1 Clear talk time recode in WinCE system information 2 Clean all PIM personal information manage storage Notice CAUTION This item is applied for refurbishment case Refurbish only If the unit is repaired and will send back to original ment only customer It is unnecessary to perform clear talk time Diag to SD Copy Diag program to another encoded mini SD card HIC confidential ttn 2001 HTC Corporation Al rights reserved TOTAL92 CONT ON 45 PAGE NO 44 m C Engineering Mobility 7 2 Test Items Operation How to Enter Test Mode Caution Diagnostic Card must match with unit s SPL version Detail please refer to last page section 14 Diagnostic card vs unit s SPL version gt Insert mini SD card with Diagnostic program pre loaded sent by HTC into Min SD slot gt Power on the unit While press and hold the Capture button and Reset the unit with stylus release Reset b
40. m will stop open the log file of PowerCap txt Please check battery remaining capacity Word Mobile 00 48 06 90 4 050 00 50 07 4 045 Check remaining percentage of battery at 00 52 07 89 4 045 time 00 00 XX 00 54 07 899 4 045 00 56 08 Sata 4 040 The criteria is as follows 00 58 08 99 4 040 HIC confidential ttn 2001 HTC Corporation Al rights reserved TOTAL92 CONT ON 54 PAGE NO 53 a Engineering Mobility The flow chart is as follows Charge battery to full during 4 hrs from 0 to 100 Execute Rundown test for 1 hour Check test result PowerCap txt Capacity gt 65 Battery is bad Replace main Battery is Good battery confidential titi 2001 Corporation All rights reserved TOTAL 92 CONT ON 55 PAGE NO 54 Engineering Mobility 9 LOM Inspection Criteria For New LCM only TOM S i Red Green Blue lt S gt 5mm 1 G Bright Dots TAB 2 Total Number 2 S gt 5mm Electrical 2 D Characteristic Dark Dots Fi fs RERO Defect 0 SE 2 adjacent 3 Dark or Bright lines A HH a Sta FAS All Allowable Dots Defects EEN Total Number 3 gt 5mm 5 en AR EH eR gt 0 2mm Shift and tilt of screen viewed area Around gap distance the bezel gt 0 2 mm SI TRY sitis 0 08 W lt 0 1 mm mem lt 5 mm Scratch Fo
41. n off back light the current will be showing on current meter this status is so called idle mode criteria is as follows lt 108 mA Unit is still turned on but no back light 13 After idle current checked press power button then release soon the power will be off this status is so called sleep mode The criteria is as follows lt 6 mA Unit is turn off and no display TOTAL92 50 PAGE NO 49 Engineering Mobility 8 3 Whole unit charge and discharge test 1 Whole unit charge test Plug in AC adapter to unit The charge light must be turn on If it is failed in charge test replace another good battery for double check 2 Whole unit discharge test Unplug AC adapter The charge light must be off but the LCD screen must still on display If it is failed in discharge test replace another good battery for double check peddeis usans uen e use HTC confidential TOTAL92 CONT ON 51 PAGE NO 50 2001 HTC Corporation Al rights reserved Engineering Mobility 8 4 Battery Performance on unit with Run Down Program un Copy Run Down software C Dote er 02232005 v power detect model pt and Setbacklight dll to SD card gt Make sure turn off all RF function BT WLAN GSM setting already before 1000 executing Run down test MODEL CEA KE rw j af gt Execute power detect Programs
42. nosonoonanconononoonanconoconocnooconanonoonononcoononconoconsonanconoc 45 7 3 How TO EXECUTE DIAG TEST PROGRAM mmn nnn nnn 45 8 BATTERY TEST JUDGEMENT PROCEDURE 46 8 1 CERTIFICATION 46 8 2 CURRENT CONSUMPTION MEASUREMENT mmHHHHxnn XXX nnn 47 8 3 WHOLE UNIT CHARGE AND DISCHARGE TEST 50 8 4 BATTERY PERFORMANCE ON UNIT WITH RUN DOWN PROGRAM 51 9 LCM INSPECTION CRITERIA aocosononmnanoonononoonooconosonocnoonoboncoononcoonooncoconoconsnocoonosonoonosconar 55 10 RF TEST anononnanoonononoononcoonoconoonaocononoononcononononconoconnonanconosonnancoonononoonancoonoconnosonosconoonoonc 57 10 1 GSM FUNCTION TEST 57 10 2 HAN REQUIREMENT oncomanconoconnonanconosonsanconononoonooononoconoononconosonoonoonononoononcconosononc 57 HTC confidential 2001 HTC Corporation All rights reserved TOTAL92 CONT ON 4 PAGE NO 3 Engineering Mobility JONG del UE 57 10 4 RF ANTENNA TEST SPEC 58 aS BLU EO OEM Tee E EE EE 62 MEE 66 11 FIRMWARE OF OS RADIO UPGRADE 1mm 68 LIE 68 11 2 UPLOAD FIRMWARE CODE FROM MASTER UNIT TO MINI SD CARD 74 11 3 USE PRE LOADED MINI SD CARD TO RE FLASH UNIT 79 TT NGAEN NGANG 80 13 SPARE PART LIST mmm nnnm hmmm meme 85 13 1 UNIT SPARE PART LIST mmm eee 85 13 2 BOARD LEVEL SPARE PA
43. oard For example below Original used LCM is 1 source of 60H00032 00 and verified result is fail Must be replaced with same p n 60H00032 00 The match table is as follows 80H00418 00 to match with 60H00032 00 only Samsung LCM 80H00418 01 to match with 60H00037 00M only Toppoly LCM pum 01 Rigid Flex Board ASSY LCD Module d source 60H00037 00M 51H10045 01M for Toppoly LCM Toppoly Check LCM p n EL 1831000017 ELEC TWMATAWIUESU 1st source 60H00032 00 Samsung LCM 2nd source 60H00037 00M Toppoly LCM 510751307 15 S2SNOFTAQQOUT SA Check Rigid Flex Board p n 31st source 80H00418 00 51H10045 00M for Samsung LCM 60H00032 00M 274 source 80H00418 01 51H10045 01M for Toppoly LCM 60H00037 00M HTC confidential ttt 2001 HTC Corporation All rights reserved TOTAL92 CONT ON 40 PAGE NO 39 Engineering Mobility 5 6 Notification once performing Rigid Flex board replacement There are some isolation tape are stuck in the rigid flex board repair center is requested to follow below process once performing rigid flex board replacement 80 00418 00 51H10045 00M Rigid flex BD 72H01135 00M Gasket 5 for Samsung LCM 80H00418 01 51H10045 01M Rigid flex BD 72 01135 00 Gasket 5 for Toppoly LCM Top site Rigid Flex BD Make sure there are 2 gaskets stuck on the Rigid Flex BD then stick an isolation tape 1 gasket 2 p n 72H01135 00M e gt
44. on All rights reserved TOTAL92 CONT ON 38 PAGE NO 37 Engineering Mobility 5 4 Notification once performing M B replacement If you are authorized by HTC for board level component replacement and if you perform M B replacement must take care for following notice Warranty Seal Security Label Be sure to apply new Warranty seal once the unit has been repaired before sending back to customer Stuck position under Antenna cover as left photo Liquid Damage label Water Indicator Be sure to apply new liquid damage label once the unit has been repaired before sending back to customer Stuck position under SIM connector as left In case of MB replacement since the IMEI 4 PETI er has to follow new MB repair site is required to re print Regulatory label to change FCC ID NMBWZ r IMEI no but Serial no must remain unchanged Qe Label format according customer request detail please refer to section 3 labeling HIC confidential ttt 2001 HTC Corporation Al rights reserved TOTAL92 CONT ON 39 PAGE NO 38 Engineering Mobility 5 5 Notification once performing LCM replacement There are 2 sources of LCM Rigid Flex board the 1 source of LCM must match that of 1 source of Rigid Flex board The same rule is applied for 27 source of LCM and Rigid Flex board as well Repair center is requested to check original used component before replacing LCM or Rigid Flex b
45. op side from Rigid flex board Remove 2 screws of bottom side from a Rigid flex board TOTAL92 24 PAGE NO 23 Engineering Mobility Disconnect LCM FPC cable Disassembly Rigid Flex Board Disassembly LCM from LCM Bezel 5 x2 S ee EI T El E e jM gut Disassembly Receiver HTC confidential 2001 HTC Corporation Al rights reserved TOTAL92 CONT ON 25 PAGE NO 24 Engineering Mobility Disassembly AP keypad and Navigation keypad IDisassembly process is done The Unit Disassembly is done HTC confidential titi 2001 Corporation All rights reserved TOTAL 92 CONT ON 26 PAGE 25 Engineering Mobility 5 2 Assembling Make sure sponges and Mylar Gasket are stuck in the main board 6H01061 00M 7 1 72 01048 00 1 72 01049 00 1 7 2H01065 00M 2 Assembly AP keypad to LCM bezel Assembly Receiver to LCM Bezel Assembly Navigation keypad to LCM bezel HTC confidential ttn 2001 Corporation All rights reserved TOTAL 92 CONT ON 27 PAGE NO 26 Engineering Mobility a Vn I Ar p J 77 Top site Rigid Flex BD Check and make sure following Gasket have been stick on the Rigid Flex BD Gasket 2 p n 72 01135 00 Back site Rigid Flex BD 14 Stick gaskets for Rigid Flex BD 1 49 Gasket 3 p n 72 01135
46. oration Al rights reserved TOTAL92 CONT ON 71 PAGE NO 70 1 C Engineering Mobility f Click Update Wizard ROM Update 0 03 Current information about your Wizard Model ID Image Version Language Select from below Update Update the current versian Click Cancel ta quit g Click NEXT Verify that you want to update the ROM version From Model ID Image Version Language TO Model ID Wizard Image Versian 0 28 0 5 Language WWE Click Next ta proceed Click Cancel ta quit Back HIC confidential ttn 2001 HTC Corporation Al rights reserved TOTAL92 CONT ON 72 PAGE NO 71 Engineering Mobility h Click NEXT and wait until process completed Wizard ROM Update Utility 0 03 You are now ready to update your ROM image This operation takes approximately 10 minutes During the update process the following things occur The Wizard is prepared for the update process The progress baris displayed on the hast PC and on the Wizard The completion screen is displayed an the hast PC Click Next to proceed Click Cancel ta quit NES Goen EE i Start to re flash unit WH Updating the ROM image on your Wizard Please do not remove the USB connection from the Wizard or launch any program during the update process Remember the operation will take about 10 minutes HIC confidential ttn 2001 HTC
47. ownload via RUU You Only need to do this ONCE there are New RUU released a Uncheck USB and COM port in Connection Settings in ActiveSync if you have installed the ActiveSync 4 0 above in your PC and make sure the USB port is available Connection Settings K Connection disabled Show status icon in taskbar How USB connections low connections to one of the following ow Ti This computer is connected to Automatic Open Active Sync when my device connects Help OK Cancel confidential ttn 2001 Corporation All rights reserved TOTAL 92 CONT ON 75 PAGE NO 74 Engineering Mobility b Set the Unit into Boot loader Mode While Press amp Hold Capture button and Reset the units wait for the screen show on display GIC zm CE 4 I Em ur zap DUT B 25 1 HIZAHD DUT EPL 8 26 D d bi pa aah RA opomcpcumcA oue c Connect USB cable to unit and PC Execute MTTY exe V1 42 above and set to USB Port Here is an example actually display depend on MTTY exe version M mttyl42 ME a ny MEC Application HTC Open Port Setting Fort Baud 115200 OK Stop Bits LocalEcho i Bits Ves Flow Control NONE C Xon Xotf HIC confidential 4 2 elhooeesss 2001 HTC Corporation All rights reserved TOT
48. reign Zs Scratch 0 03 lt W lt 0 1 mm 2 IR TEMA Objects Lmt EA GN 03 lt L 30 mm Lint linear foreign objects EE E On power off 3 E 0 1 lt D lt 0 3 mm status Spots N 4 S 15mm 0 1 lt 0 4 mm 4 Fish eye on film 4 em h _ Limit Sample N I HTC confidential 2001 HTC Corporation All rights reserved TOTAL92 CONT ON 56 PAGE NO 55 a Engineering Mobility PANEN RIEF Semitransparent material Not allowed N X0 5 KEWA Not acceptable Breakage on film surface 6 10 Total acceptable defect quantity 10 HIC confidential ttt 2001 HTC Corporation Al rights reserved TOTAL92 CONT ON 57 PAGE NO 56 Engineering Mobility 10 HF Test 10 1 GSM function test For RF antenna test you need to set up your mobile tester Antenna coupler and Shielding box to meet HTC specification and requirement 10 2 Hardware Requirement Mobile Tester Plane Antenna Test Jig Shielding Box RF golden sample RF cable 1 2 3 4 5 6 10 3 RF test connection following is a example of HTC RF test solution Connect tester to Antenna Coupler ica E Suhner RF cable Put Dut on Antenna Coupler Shield Eo Aecterna Universal Antenna Coupler confidential ttn 2001 HTC Corporation All rights reserved TOTAL 92 CONT ON 58 PAGE NO 57 Engineering Mobility
49. s reserved el K Engineering Mobility 12 Troubleshooting amp Repair Before repairing please try to duplicate if the symptom exist or Customer mishandling 1 A Main Unit Does Not Respond to Power Button 1 Main Unit Does Not Respond to Battery Switch 1 Charge light is red when plug in AC adapter 1 Make sure the Battery is installed properly to activate the battery pack 2 Connect the AC Adapter maybe the battery pack is exhaust 3 Check the Battery cover is close properly 4 Try with another battery pack 5 Replace battery pack if necessary 1 2 3 4 5 6 Try to enter boot loader mode Perform Re flash OS if successfully 7 CMOS Camera is not assembled properly 8 Check all connections including LCD FPC to Main Board Try with another Main Board 9 Fuse blown 10 Customer abuse caused the power button fallen off 11 Both item 9 amp 10 MB replacement is necessary unless you are authorized to do board level repair 12 If Charge light is red when plug in AC adapter it means the main battery is not charge enough and can t power on You just need to continue charge unit the light become Amber 13 Once the defective part has been identified verify it again with the defective part whether the symptom could be duplicated 2 Touch Panel Does Not Respond to Screen 1 Dismantle the unit check the perimeter of Display between display Bezel and
50. signal strength service provider s mixed up or problem with the mobile itself Or could be NN issue HTC confidential tii 2001 HTC Corporation All rights reserved TOTAL 92 CONT ON 89 PAGE NO 88 el K Engineering Mobility Cannot use mini SD Cards which are not being pre formatted Memory Card Card not inserted completely or bad contact between connector contacts Black or White dot on For LCD panel s normal behavior it is hard to find a panel without the screen any bad pixel Once the numbers of dots and the distance between them are within the specifications it is allowed Touch Screen or Could be wrong operation Program Buttons are ocreen not properly aligned with the stylus calibration not reacting Front Light dim cannot Check the Front Light settings in Power Management settings turn ON or shuts OFF automatically Cannot playback music When Battery low the music playback becomes difficult and the No sound or volume is volume could become lower low Cannot execute Could be an incompatible software installed application 10 programs 11 Operation is slow in Could be insufficient memory Check amount of system memory 12 Hangup Software being used sometimes is not fully compatible with the Execute many application programs simultaneously Software that requires big amount of memory spaces or the system memory is low or the files being used is fragmented oystem
51. t device Input passkey 0000 gt Tap NEXT Settings x T Lh lok Bluetooth Tap New Partnership ko scan For other Bluetooth devices Tap on a device to modify Es settings Mew Partnership Mode Devices COM Ports I ia Settings Select a Bluetooth Device GA Select device to connect with and Mex a Cancel Settings Enter Passkey GA Enter a passkey to establish secure connection with Test 519 HTC confidential 2001 Corporation All rights reserved TOTAL 92 64 PAGE NO 63 Engineering Mobility Owner TES 519 Mo unread messages Mo tasks gt In UUT TEST 51 9 The ocreen will Mo upcoming appointments appear an message 3 Tap here to sign in to Packet MSM L Device unlocked YES Bluetooth Test 270 wants bo connect with your device using Bluetooth Dio you wank to add Test 270 to your device list Start Enter Passkey GA Enter a passkey Eo establish a secure gt In UUT TEST 519 The Screen will appear a request of passkey gt In UUT TEST 519 Input 0000 gt lap NEXT F File Explorer Ce Tx Gr X Cut Lopy Rename gt In Host device Test 270 choose a file Delete for example Image 00001 then press Send via E mail Beam File and hold the file until appear sub icon 00001 20 05 EN A PocketShot
52. t the position as left picture Assembly Microphone rubber TOTAL92 32 PAGE NO 31 Engineering Mobility Ng Connect FPC cable LE em Li E3 7 Assembly main board to keypad bezel Ce gef amd I a HTC confidential ttn 2001 HTC Corporation All rights reserved TOTAL 92 CONT ON 33 PAGE 32 Engineering Mobility Take card the volume control switch while put the main board into the keypad bezel Following need to be assembly 1 Keyboard FPC cable Camera opeaker opeaker otick an tape to fix the Keyboard cable HIC confidential 4 J 2 ell oseses waana 2001 HTC Corporation Al rights reserved TOTAL92 CONT ON 34 NO 33 Engineering Mobility Assembly Vibrator to keypad housing Assembly keypad housing From bottom to top side while assembly ELE eria E d HIC confidential tii 2001 HTC Corporation Al rights reserved TOTAL92 CONT ON 35 PAGE NO 34 Engineering Mobility Put strap holder in the position Install 4 screws Torque 1 1 0 05 kgf cm Assembly Antenna cover two hooks must be paired first 7 Push the Antenna cover from top side HIC confidential ttn 2001 HTC Corporation Al rights reserved TOTAL92 CONT ON 36 PAGE NO 35 C Engineering Mobility Put the Battery into its place Ah To reduce risk of fire or burns do not disassemble crush puncture short external con
53. tacts or dispose of in fire or water Replace only with specified batteries Recycle or dispose of used batteries properly ee Li ion Assembly battery cover Assembly process is done Now The unit is ready for performing TEST The Unit assembly is done and ready for further tests confidential ttt 2001 HTC Corporation All rights reserved TOTAL 92 CONT ON 37 PAGE NO 36 Engineering Mobility 5 3 Notification once performing Golden cap replacement If you are authorized by HTC for board level component replacement and if you perform M B replacement must take care for following notices Caution Golden cap is easy to be damaged during board level repair if you need to do board level repair please follow the detail instruction as follows Please remove the G C First before replacing following component Pes oo 00 Fuse PTC 1 5A 2 36 00305 00 Audio Jack 1 3 75H00379 00M Mini USB ik Criteria of soldering The temperature of Solder Iron must be under 350 c The heating time of Solder Iron must be under 5 seconds Solder iron can not have contact with Golden capacitor during soldering period please prevent the solder iron contact to body of Golden capacitor Once above indicated conpoment is replaced please replace a new G C to main board NOT ALLOW to re use the original unsoldered G C HIC confidential ttt 2001 HTC Corporati
54. utton first about 1 second to enter test Mode You will find the HTC main page as follows IUE c 2001 2005 High Tech Computer Corp All Fights Reserved This program is protected by copyright Wee and Mernational treahes Lisuthartsed feproduction of the program or any portion of B many result severe civi and grimmia penalties and will be prosecuted to the maximum extent pas sible under law B Press Action to agree gt Press Action button enter test detail item Wizard CameratHl FI Diag iius 7 3 How to execute Diag test program Using navigation button Up or Down to select the test items Using navigation button Left or Right to change page Press Action to execute testing Caution Don t format diagnostic card once you enter Win CE mode HTC confidential 2001 HTC Corporation Al rights reserved TOTAL92 CONT ON 46 PAGE NO 45 el K Engineering Mobility 8 Main battery Test procedure 8 1 Certification flow Fail Unit current PASS consumption test Replace M B OK Fail Whole unit E charge test Fail Whole unit discharge test Fail lt lt Run down test v Battery is ING Battery is OK HIC confidential ttn 2001 HTC Corporation Al rights reserved TOTAL92 CONT ON 47 PAGE NO 46 Engineering Mobility 8 2 Current consumption measurement 1 Equipment requirement A Power
55. while the InstallShield Wizard extracts the files needed to install RUU on your computer This may take a few moments Extracting nk nt lt Back confidential ttt 2001 HTC Corporation All rights reserved TOTAL 92 CONT ON 70 PAGE NO 69 C Engineering Mobility d The screen will show on display click NEXT Wizard ROM Update Utility 0 03 Welcome to the ROM Update Utility for the Vizard Caution Installing this update will delete all the information on your Wizard Review the readme for important information before continuing understand the caution indicated above and have reviewed the This utility updates the ROM image on your Wizard During the update the ROM Update Utility will Allow you to update the ROM image on your Wizard Click Mext to proceed Click Cancel to quit c e Follow the instruction on PC and make sure Active Sync connection is established before go to NEXT Wizard ROM Update Utility 0 03 Follow the instructions below to prepare the Vizard for the update process 1 Connect the Wizard to the USB cable 2 Establish an ActiveSync connection with your Wizard 3 Disable the standby and hibernation modes the host PC 4 Make sure Main Battery is larger than fifty per cent Please do nat lanuch any program during the update process Click Mext to proceed Click Cancel to quit e en HIC confidential ttt 2001 HTC Corp
56. xel camera and sliding QWERTY keyboard Outside Dimensions 58mm W x 109mm H x 23 7mm T Weight Less than 160 g Main unit with battery pack Battery e Removable rechargeable Lithium Polymer battery 1250 mAH Battery Life WMA 12 hours WMV 8 hours Talk time 3 5 5 hrs Standby Time 150 200 hrs AC Adapter input 100 240 Vac 50 60 HZ DC output 5V 1A typical GPRS GSM Tri band Quad Band 850 900 1800 1900 MHz module Internal Antenna Audio codec AMR EFR FR HR Supplement services Call holding waiting forwarding CLI Call line Identity Display own number Network selection Cell broadcast Multi party conference call Spool Icon Network lock HIC confidential 2 elloosess awawan 2001 HTC Corporation Al rights reserved TOTAL92 CONT ON 7 PAGE NO 6 Engineering Mobility EDGE functionality e EGPRS Class e Multi slot Class 10 e PBCCH e incremental Redundancy e 1 8V 3V SIM Operation e SIM Application Tool Kit release 98 class 3 Over the Air OTA programming FDN AND SDN Security PIN 1 amp 2 control Memory 128MB for program and users storage e RAM 64 MB DDR SDRAM SIM Processor Chipset e TI OMAP 850 LCD Module e 64K color TFT Transflective LCD with white LED back light e 2 8 240 x 320 dots resolution Sensitive Touch Screen Interface e One Infrared port IrDA SIR e 1 8V 3V SIM

Download Pdf Manuals

image

Related Search

Related Contents

Method and apparatus for encapsulating particulates  POWERMAX+    Guide pédagogique sur l`EDD par l`expérience et la découverte    MANUAL DEL OPERADOR    DVD Player User Manual  Brugsanvisning  Câmera digital KODAK EASYSHARE C183  

Copyright © All rights reserved.
Failed to retrieve file