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Polaris Service Manual (Without LCM Disassembly)

1. N Vr NA A gt SRI gt TR Once the defective part has been identified verify it again with the defective part whether the symptom could be duplicated 8 Battery Pack does not start 4 2 3 4 Make sure the battery cover is closed properly Connect to the AC Adapter and see if it takes charge Also check AC Adapter condition Check whether AC Adapter is functioning properly Check whether the condition of Battery Charging status is correct 5 6 7 8 Check the appearance of Battery Pack if any abnormal Try with another Battery Pack or Replace Battery Pack if necessary Try with another Main Board or Replace Main Board if necessary N gt NS amp Z a car ea gt cr cr Nr Once the defective part has been identified verify it again with the defective part whether the symptom could be duplicated 9 Battery discharges quickly even after fully charged 1 Make sure the Battery Pack takes fully charge with AC Adapter 2 Check whether the condition of Battery Charging status is correct 3 4 Dismantle the unit and check the appearance of Battery Pack Try with another Battery Pack or Replace Battery Pack if necessary 5 Try with another Main Board or Replace Main Board if necessary 1 2 3 4 5 6 6 Once the defective part has been identified verify it again with the defective part whether the symptom could be duplicated HTC CONFIDE
2. e eee e e eee ee eee en eee ee e poete een ete e sse ee e ees eese eee eese sees ee e sees eese e ese etae eee 90 HTC CONFIDENTIAL SM TP002 0706 NTC HTC Corporation Eee dps A03 smart mobility Revised Date Polaris Service Manual 1 Introduction n This manual provides the technical information to support the service activities of this product his document contains highly confidential information so any or all of this document should not be revealed to any third party Chapter 1 Introduction This Chapter 1s about Products features and basic Product function After reading this chapter you will know what feature the product has and basic hardware operation Also you will know how to perform soft rest and hard rest in this chapter Chapter 2 Device Disassembling and Assembling Procedure After reading this chapter you will learn how to disassemble and assemble the product Also you will know what tools to use and the torque Please follow the instruction to disassemble the unit to prevent from damaging the unit Chapter 3 ROM Re flash Procedure After reading this chapter you will learn how to perform the ROM image re flesh by using RUU and SD Card Also you can find the steps of enter the boot loader mode O Chapter 4 DIAGNOSTIC PROGRAM After reading this chapter you will learn O How to use the diagnostic program to perform unit function test e How to test some functions in Windows Mobile mode
3. DCs 1800 ReceiverTest DC s 1800 Ttansmitter Test PCS 1900 ReceiverTest PCS 1300 Ttansmitter Test HTC CONFIDENTIAL SM TP002 0706 BT HTC Corporation CISTI A03 smart mobilit y Revised Date Polaris Service Manual Items Test Name Power Level Note i Campew CDMA Band 1 2100 gt samme w 2 somme mes cm ReceiverTest AT sterrate o oum 3 i mueeme gt 998910700 am 5 memore gt 988910837 aw Ttansmitter Test CheekTXMaxPower 2 oue 7 reon 3 aran m amaron so HTC CONFIDENTIAL SM TP002 0706
4. 3 All Folders Name Dogbark 5 29 06 1 95 Note1 2 38 p 2k j Rename Moye Delete Create Copy Note1 pwi To beam select a device sj HTC P3600 Tap to send D HTC _P3400 Y Tap to send 5 Piggy Tap to send Select All Hela Tap to send Send Beam File O 0 ns mo sm SM TP002 0706 e E NTE HTC Corporation CES A03 smart mobility Polaris Service Manual Poe Mie Without LCM Disassembly DO 5 Power measurement test 5 1 Main board leakage current Test Procedure This is a quick method to measure if any abnormal leakage current on main board which caused high power consumption compare to GOOD main board Equipment list 1 Control box JY TECK y XN Wd 3 C a A y nm T C e 2 4 colors cable Cable A Red Cable B Yellow Cable C Green Cable D Black HTC CONFIDENTIAL SM TP002 0706 e NTC HTC Corporation A03 smart mobility mu Polaris Service Manual C 4 types Jig a A 4 pins Short 6 pins Long 4 pins Short 6 pins Long 1 Connect control box and jig through 4 colors cable HTC CONFIDENTIAL SM TP002 0706 MTC HTC Corporation Luni smart mobility A03 i Revised Date Polaris Service Manual 2 Set up each button by row A D according to product specification Following is an example for Polaris Button set up matrix MADEL JIG TYPE It means press button A0 B8 C2 DO 3 Install jig to device the
5. p Desciption i BOARD Mega SIM Patno 52Hl10062 41M a E Figid Flex Figid Flex Desciption i Board Switch lt la Desciption Board Sim Board Part no 54 H00265 00M Part no i60H00117 D00M PIDE a i TFT LCD Desciption i Module Patno i72H01052 00M i sia MR RR ERR EAD UU COLE OL ELE HTC CONFIDENTIAL SM TP002 0706 ag 0 CS HI O mart mob Revised Date Polaris Service Manual Part no IH DOM Part no 72502213 DOM Part no i 72H02344 00M Description Chassis Part no 7400988 DOM Desciption Antenna Cover Part no i 74H00991 DOM sid Panel Righe Decpton Vitin cp ER HTC CONFIDENTIAL SM TP002 0706 S lido mex iiri Revisedbate Polaris Service Manual Part no i 74H00992 DOM Part no 780 1009 DOP Side Panel Let Desciption a camera MH Libel for Desciption i SIM E der Part no i 76H02 163 OOM HTC CONFIDENTIAL SM TP002 0706 umi mM HTC Corporation Issued Date 2008 04 03 m smart mobili Polaris Service Manual Doc itle Page 87 of 91 Doc Title Without LCM Disassembly Part no 16502390 DO Part no 77H00203 OOM Tape Tape LED dustsolition esciption IC LCD Part ho 80HD0647 x i Berl wiTouch iE 3 HTC CONFIDENTIAL SM TP002 0706 Val T a T CC HTC Corporation cued wake j A03 smart mobilit y Revised Date Doc Title Polar
6. Polaris Service Manual Il Press the Action key to start the MegaSIM Test Note If your unit doesn t support MegaSim you don t have to perform the test IV Press Action key to select V The Rom Checksum will be displayed on the screen HTC CONFIDENTIAL SM TP002 0706 ln HTC C i SP NTE ETE E A03 smart mobility Revised Dat M j evised Date Polaris Service Manual POC ME Without LCM Disassembly RE Display Test and RED GREEN pattern Display Test BLUE BLACK pattern l Press Action key to select Display Test on Function test menu ll After the test pattern is show up please check the pattern if any un uniform color or chromatist Ill Press Action key to continue the next test pattern V Press Action key to continue the next test pattern Display Test WHITE Color bar pattern T VI Press Action key to continue the next test pattern HTC CONFIDENTIAL SM TP002 0706 vo d H TC HTC Corporation smart mobility Revised Date a Polaris Service Manual VII Press Action key to exit and return to Function test menu I Press Action key to select B L Test on Function test menu Il Press Action key to switch the LCD backlight level from Level 1 Level2 Level3 Level4 Level5 Press Action key to exit and return to Function test menu Press Action key Jog ball to select LED Test on Function test menu Press Action key Jog ball and
7. me Polaris Service Manual Without LCM Disassembly i 4 On the preview screen tap the Magnifier icon to view the captured video clip 5 Tap X to close the camera program 6 Tap the Browser icon and choose My video 7 Tap and Hold on the clip and select Delete 8 Tap X and then X to exit Tap icon Comm Manager on the Today screen and turn on Bluetooth Tap the icon Settings down right the corner of the screen and select the Make this device Checkbox Press Action key Jog ball to go next test pattern Tap Start gt Settings gt Connections gt Beam and select Receive all Checkbox To create a file tap Start Programs gt Notes gt New Tap and select the Beam file HTC CONFIDENTIAL am v MTC HTC Corporation A03 Revised Date 56 of 91 Pictures amp Vid ge de 11 43 X windows Medi 27 d 10 47 X VIDEO 004 Stopped El My Videos v Date e dE Xx a Com Manage Bluetooth ve Turn on Bluetooth A anke thes device visible to other pees To comet bo device dick on the Devices WLAN Settings Bluetooth Settings v Rere al incoming beams SM TP002 0706 do MTC HTC Corporation A03 smart mobility 1 an Fir Mota i peri Once device is searched tap the gt device to send the file auca mia od onsec dl Pocket PC Tap to send l a dl 1ASHINE HSUEH Tap to send dl Unknown d
8. Remove the Microphone rubber HTC CONFIDENTIAL SM TP002 0706 Pul gt _ amp NTC HIC Corporation Polaris Service Manual Z Unfasten the 3 screws on the switch board Remove the Switch board from the chassis BB Remove the receiver HTC CONFIDENTIAL SM TP002 0706 or C HTC Corporation Issued Date 2008 04 03 emis AEE Revised Date TT T Polaris Service Manual CC Remove the keypad i 56727 S The Disassemble process is done HTC CONFIDENTIAL SM TP002 0706 do MTC HTC Corporation Luni A03 smart mobility Polaris Service Manual 2 2 Assembling procedure Tools needed for Assembling and Disassembling the device Glove amp Lens Cleaning Tissue Philip Screw Driver 0 Philip Screw Driver type T6 Plastic type tweezers Special Made Plastic Stick ESD bracelet Air Gun Clean Environment Assemble the keypad into the bezel with Touch window B Assemble the Recelver into the bezel HTC CONFIDENTIAL SM TP002 0706 em a ATC HTC Corporation are A03 smart mobility i Polaris Service Manual Doc Titl i P 31 of 91 EM Without LCM Disassembly C Assemble the Switch Board into the chassis D Fasten the 3 screws on the chassis Torque 0 9 0 1kgf cm HTC CONFIDENTIAL SM TP002 0706 C HTC Corporation Issued Date 2008 04 03 smart mobilit y mpm EN A03 evise ate Polaris Service Manual E Assemble the Microphone rubber Put the LC
9. 07 90 4 040 Deo 00 56 07 90 4 037 LEO 00 58 08 90 4 055 LEO HTC CONFIDENTIAL SM TP002 0706 do MTC HTC Corporation Luni A03 smart mobility Polaris Service Manual 6 Cosmetic Inspection Criteria 6 1 Classes definition of inspective area gt Class A area gt The front side of main unit involve all buttons and LED lens except LCD gt Class C area gt 4 sides and back views of main unit gt Class D area gt The socket of battery inner side of battery cover Photo of inspection areas CLASS A CLASS C HTC CONFIDENTIAL SM TP002 0706 io MTC HTC Corporation Luni A03 smart mobility Revised Dat M j evised Date Polaris Service Manual CLASS D IT IS GENERIC COSMETIC INSPECTION CRITERIA FOR ALL PRODUCTS IF THERE HAVE ANY CONFLICT WITH THESE GENERIC CRITERIONS PLEASE FOLLOW THE PRODUCT INSPECTION CRITERIA RESPECTIVELY Description gt D Diameter L Length W Width N Number of defects S Distance from dot to dot gt Inspecting distance 30 5cm Mechanical inspection angle 90 degrees gt LCM inspection angle 90 15 degrees Inspection time 5 secs per surface gt Ambient illumination is to be 500 1100 lux gt The inspection condition of Newton ring a Inspection distance 30cm Inspection time 5 sec b Ambient illumination is to be 500 1000 Lux Incandescent lamp c Inspection should be performed under the condition that LCD screen could reflect the mirror ima
10. EIT Ha E Te UE format the SD card to altr Bom prepa FAT32 mode E TREE OA id aci Copy image file XXX nbh to the micro chee EN SD card and rename to POLAIMG NBH FERES MT 110 029 EB i HTC CONFIDENTIAL SM TP002 0706 NTE He cora smart mobility A03 Revised Date Polaris Service Manual Turn the device power off and insert Diagnostic SD card Press and hold Camera button and Reset button to entry Boot loader mode Press Power button to start upgrade procedure Reading source code from SD card Note This process will takes 10 mins please don t power off the device IX After finish press Reset button to reboot HTC CONFIDENTIAL SM TP002 0706 B NTE HTC Corporation EEES smart mobi Polaris Service Manual 4 DIAGNOSTIC PROGRAM 4 1 List of Diagnostic WinCE Test Items Mode No Item Description Remark 1 Auto Auto Regular Tests Display B L Vibrator etc 2 MegaSIM MegaSIm Test 3 ROMChecksum Test Rom size 4 SDRAM Test RAM memory test 2 Display Test Color bar R G B Black White Gray pattern 6 B L Test Front light test On Dim Off k LED Test Red Green BT WL Key Led 8 Vibrator Test Vibrator on test 9 SD Card Test SD card Read Write test 10 Record Capture App1 Send App2 IE Button Test Volume up Volume down Key up Key down e Key left Key right Key action Soft1 Soft2 C Send End Start OK 11
11. Il When apply the hot air to the part component the heating time must be under 20 seconds including the time of removing and soldering Il The temperature of the soldering iron must be under 350 c IV When apply the solder tip to the part component the heating time must be under 5 seconds V The solder tip must not contact with the golden capacitor 2 For BGA replacement The golden capacitor must be removed before perform pre heating heating soldering and de soldering process and then it must be replaced with a new one please refer to 1 c and 1 d steps 3 For main board which failed to pass the function test the golden capacitor must be replaced with a new one and must follow below soldering criteria The temperature of the soldering iron must be under 350 c When apply the solder tip to the part component the heating time must be under 5 seconds The solder tip must not have a contact with the body of golden capacitor HTC CONFIDENTIAL SM TP002 0706 UP m BTS HT6 Corporation smart mobility dii A03 Polaris Service Manual Doc Title i Page 89 of 91 Doc Title Without LCM Disassembly i Chip Antenna ATSOZOBZRSHAAT LF Advanced Ceramic X Pb FREE 85 SOL EL 40degC 5 0 2 0 1 1mm EN Fuse FTC 1 54 6V 0 04 ohm 0 12 chm 0 080hm JOHUUSDI 00M ceo 1906 5MD1206P L50TF POLYTRONICS 85 40degC 3 5 1 8 1 Smm 36H00620 00M Switch S2A L31FHT MITSUML self return slide Polaris SW d Butt 36H100
12. Speaker Test Speaker out test 12 Receiver Play Test Receiver out test 13 IntMic Test Internal MIC record and play to Speaker test 14 ExtMic Test Internal MIC record and play to Headset test 1 1 Hour 1 Hour Run in Test Press Soft key Option 2 2 Hours 2 Hours Run in Test Press Soft 2 key Option 3 4 Hours 4 Hours Run in Test Press Start key Option 4 8 Hours 8 Hours Run in Test Press OK key Option di 1 USB Test USB link test Microsoft ActiveSync O 2 Camera Test Camera test 3 Bluetooth Test Bluetooth test 4 WLAN Test WLAN test HTC CONFIDENTIAL SM TP002 0706 do MTC HTC Corporation Luni A03 smart mobility Polaris Service Manual 5 FM Test FM Test 6 GPRS Test GPHS Test 7 IrDA Test IrDA Test Test Procedure How to select test item Using navigation button Up or Down to select the test items How to execute the test program Press Action button to start each of test items Diagnostic Turn the device power off and insert Diagnostic SD card Press and hold Power Capture button including Reset button and then enter Diagnostic mode Using to select the test item and move to next page as well Select item Function Test to find the Function test menu Press the Action key to start the Auto test It will perform the regular tests please follow the system instruction to do the test HTC CONFIDENTIAL SM TP002 0706 o di NTE HTC Corporation smart mobility A03 Revised Date
13. follow the instruction on screen to perform the LED inspection test Red Green BT WLAN and Keypad Press Action key to exit and return to Function test menu HTC CONFIDENTIAL SM TP002 0706 GO MTC HTC Corporation EE A03 smart mobility Revised Date Polaris Service Manual Press Action key to select Vibrator Test on Function test menu Press Action key to exit and return to Function test menu Press Action key to select SD Card Test If success press Action key to exit and return to Function test menu Press Action key to select Button Test on Function test menu Follow the instruction on screen to perform the Rey Button test Record Capture App1 Send App2 IE Volume up Volume down Key up Key down Key left Key right Key action Soft1 Soft2 Send End Start OK The screen will return to Function test menu after the test is finished HTC CONFIDENTIAL SM TP002 0706 odo EYT C HTC Corporation VI Polaris Service Manual Press Action key to select Speaker Test on Function test menu Press Action key to select Receiver Play Test on Function test menu The screen will return to Function test menu after the test is finished HTC CONFIDENTIAL SM TP002 0706 o a YT C HTC Corporation am EH SO Revised dae __ Polaris Service Manual Led Status Press Action key to select IntMic Test on Function test menu After recording and playing The scr
14. photo is for reference only Start testing 1 Turn on control box power button HTC CONFIDENTIAL SM TP002 0706 ouo NTC HTC Corporation smart mobility A03 Polaris Service Manual 2 Press Power button to turn on the Device 3 In main page Check phone status Click Turn on flight mode Set the unit to Flight mode Make sure all RF function is off phone BT Wifi 4 Measure Idle mode current Idle current value must under 105mA refer to each ldle curre nt test product Service Manual if over the criteria it means M B failed please replace M B for repair 5 After idle current checked Switch OFF the unit Unit is turn off and no display oleep current test sleep current value must under 3mA refer to each product Service Manual if over the criteria it means M B failed please replace M B for repair Conclusion If current consumption is passed at both of idle and sleep mode it means M B is GOOD If there is any item FAILED at idle or sleep mode it means M B is failed please replace M B for repair HTC CONFIDENTIAL SM TP002 0706 NTC HTC Corporation Eee dps A03 smart mobility Revised Date Polaris Service Manual P 63 of 91 5 2 Battery rundown test procedure Test Requirement Windows 2000 XP USB Cable ActiveSync 4 5 above WINCE 6 0 should use ActiveSync 4 5 Master Unit Battery in Warrantee Caution Please charge your unit to full capac
15. 0 3 ROM RE FLASH PROCEDURE 5 5 995 0 9 9 84520 1006 000908609 ca 41 3 1 ROM UPGRADE THRU RUU RE FLASH UPGRADE UTILITY eese ener 41 3 2 ROM IMAGE UPGRADE THRU SD CARD u cssecccccccsceccccccsccccccusccccccusseccccuuceccccusucececeuuceccecuuucececcuauceceecuuecececauaesess 45 A DIAGNOSTICPROGRAM Gini aa aiar 47 4 1 LIST OF DIAGNOSTIC WINGE TEST ITEMS ieri eine eee 47 5 POWER MEASUREMENT TEST 5icsivsieecsicecsvesvess ias 59 5 1 MAIN BOARD LEAKAGE CURRENT TEST PROCEDURE ieri eee 59 5 2 BATTERY RUNDOWN TEST PROCEDURE sintio nai onda I 63 6 COSMETIC INSPECTION CRITERIA ee eee eee e eee eee n eee eerte ees e tette sess sse ettet sees s sese tees eese sse e sette esso ases eee eesssssos 68 6 1 CLASSES DEFINITION OF INSPECTIVE AREA ccccccssesceccccccccsceecccccccusceeccceccccusecseecececcuuuseeeeccecceuauceeecceceuauatsesceseceuaaeess 68 6 2 DISPLAY INS PEC TN Ne 70 63 MAN NNN 71 7 GENERIC TROUBLESHOOTING eccccccccccececccccccccccooccccoosscccoosscccosscccoosscccuesscccussscccusscccusscccessecccossecccusscccuusscccusseccuussssss 72 8 GENERIC LABELING PLAN screen 77 9 GENERIC SPARE PART LIST AND PHOTOS o cccccccccccccnnnccccnnnnocccononccccononoccccononoccccnononoccnonenocicononecoccnnonoccccnonenocccnnnanencss 82 9 1 SPLFOR REPAIR Sn 82 9 2 BOARD LEVEL2Z 5 REPAIRS unne 88 10 RF ANTENNA SPECIFICATION
16. 101 00M SM TP002 0706 PI L NTC HTC Corporation Issued Date 2008 04 03 smart mobilit y Revised Date Polaris Service Manual 9 Generic Spare Part List and Photos 9 1 SPL for Repair 5H00627 00M 1H00427 00M 2H10062 41M 4H00266 00M 4H00990 00M 4H00991 00M 4H00992 00M 4H01009 00P 4H01081 00M 1 2 2 1 1 1 HTC CONFIDENTIAL SM TP002 0706 Y di IM TG HTC Corporation smart mobility A03 Revised Date 83 of 91 mie Polaris Service Manual Without LCM Disassembly i 76H02317 00M Mylarkaptonconnector 2 76H02319 00M Mylarpeconnector 14 76H02339 00M Adhesive Double TapeMicRubber 1 76H02389 00M IME GaskeSWTICHBOARD 1 76H02390 00M TapeTapeLCD dustsoltion 1 77H00203 00M Water Sensitive Label 1 77H00460 01M TamperEvidenLabe 1 77H00522 00M ReguationLabe 4 NOTE THE PHOTO OF SPL IS GENERIC AND ONLY FOR REFERENCE THE COLOR AND APPEARANCE MAY BE DIFFERENT FROM THE SHIPPED PARTS IF YOU WANT TO APPLY THOSE PARTS PLEASE CONTACT YOUR SERVICE ACCOUNT MANAGER FOR MORE INFORMATION AS FOR PICTURE PLEASE REFER TO THE TABLE AS BELOW Patno i35H00101 00D4 pecptius PATTERY LL SET 5 TON 1350mAh HTC CONFIDENTIAL SM TP002 0706 em NTC HTC Corporation smart mobility us Polaris Service Manual DOG MIE Without LCM Disassembly page b RE Patno i 36H00654 00P Part no 51H00427 00NI X RR UA OCA OCIO ACE EE CO O
17. 25 00M SWITCH BUTTON EVOPUMOCE MATSUSHITA Fb FREE m qae Heuer Eutton TSHOQZ04 OOM CONNECTOR B TO FPC FH236180 35HA W 05 PITCH 0 6mm HES cou 1 stich Board TSHOQZ48 00M COAXIAL CONNECTOR RF WITH SWITCH SMD MMs430 2600R AL MURATA 75H00276 00P Connector RF 5 8 5 4 3 9 Female MS 147 06 dpin HRS 75H00514 00P Connector RF Female 4P MS 162 HIROSE 3 5 3 1 2 5mm WCONL 1 GSM Antenna Y9H00563 00M Connector SD Card 15P 0 SPitch 0 5A 5 6 V SCHAZBUSOL ALPS CON4 com fi Det 75H00710 00M Connector Others I 000mohm P zZ 5Pitch 2A 12V 25003 MBOOHGS1T6ZL SU YIN m i si 75H0072900M Connector FPC Z7P O SPitch 0 zA SOV DDE NAFFIZ Z7 RIIB E 75H00735 00M Connector B to B 26P 0 5Pitch 0 54 60V XK5F2034 YG MATSUSHITA l SIM Board 75H00 AA UM Connector FFC 12F 0 3Fitch 0 24 50V FF12 124 R11E DDE com fa 2 Connector 75H00737 0D0M Connector FPC 23P O SPitch 0 2 A 5OV FF12 23A RIIE DDE HTC CONFIDENTIAL SM TP002 0706 l IT C HTC Corporation Issued Date 2008 04 03 m A03 smart mobility Polaris Service Manual 10 RF Antenna Specification Ist Downlink Items Test Name TxLevel TCH M ote CellFower E GSM 900 ReceiverTest 5 FastBitlmortae 5 95 am _ n a FastBitErrorRate s 37 au 5 FastBitErrorRate _ 5 im am E GSM 900 Ttansmitter Test 5 error s 95 am _ 7 Check TxPower 5 37 3 check TxPower s m
18. Add a new modem connection Key in random name for the first field and choose Cellular Line GPRS as second field Tap Next and key in name of the access point carrier Tap Next then key in the GPRS account details then Finish Tap Manage existing connections then tap and hold on an existing connection Tap Connect Tap Start and select Internet Explorer On the address bar key in an address 9 Tap and Hold the END key to disconnect GPRS Tap Start Programs Notes New Key in random contents then tap OK Tap and hold for pop up on the file you want to beam Select Beam File Align IR port with the destination device Tap the device via IR Port that you want to beam file Tap OK X to exit HTC CONFIDENTIAL Settings Settings C Connections 3 3 w J Make New Connection MyISP ISP dd a new modem My Work Network i Add a new modem connection Add a new VPN server connection Set up my proxy server Enter a name for the connection My Connection Select a modem Cellular Line GPRS 3G z Bluetooth Cellular Line Cellular Line GPRS 3G Tasks Advanced settings El Myisp Tap and hold on an existing connection for more options My Connection Access point name arangeinternet P r prenent Connect 1231 2 3 4 5 6 7 8 9 0 Tabjafwjefr t ylulijo p 1 caplalslalfj lnlslk il gle mm LIL gt Notes a D x X Notes cm T ds ok
19. M on the Chassis Connect the keypad FPC into the connector and assemble the Bezel and the Chassis Notice Please apply air gun to clean the LCM amp casing surface in CLEAN ENVIRONMENT and ensure no dust or particle inside before assemble into bezel HTC CONFIDENTIAL SM TP002 0706 Do a MTC HTC Corporation A03 smart mobility EN Polaris Service Manual H Insert the Touch window FPC into the connector and lock it Assemble the chassis with the bezel J Assemble the Second Camera HTC CONFIDENTIAL SM TP002 0706 cor MTC HTC Corporation Luni A03 smart mobility Polaris Service Manual K Assemble the Main Camera L Assemble the M B into the chassis M Fasten the 4 screws on the Main board Torque 1 0 0 1kgf cm HTC CONFIDENTIAL SM TP002 0706 do QM MTC HTC Corporation A03 smart mobility EN Polaris Service Manual N Insert the Switch Board FPC into the connector and lock it O Insert the LCD FPC into the connector and lock it P Insert the SIM Board FPC into the connector and lock it HTC CONFIDENTIAL SM TP002 0706 og EE HI O man ud Revised pate Polaris Service Manual Q Assemble two side panels R Stick the Mylar on the Side panel with SD door HTC CONFIDENTIAL SM TP002 0706 r d NTC HTC Corporation Issued Date 2008 04 03 smart mobility A03 Polaris Service Manual f P 37 of 91 Without LCM Disassembly o Sti
20. Main Board if necessary 7 Once the defective part has been identified verify the defective part again whether the symptom could be duplicated with another unit HTC CONFIDENTIAL SM TP002 0706 di NTE HTC Corporation CISTI A03 smart mobility Revised Date Polaris Service Manual E P poer Mus Without LCM Disassembly dd Rn 13 Wireless connection WLAN BT not functioning 1 Make sure the wireless environment is OK before connecting to WLAN 1 2 Make sure the wireless connection setting has properly set 3 Make a life connection with Internet or another device 4 Try to re flash the ROM code 5 Try with another main board if necessary 6 Once the defective part has been identified verify the defective part again whether the symptom could be duplicated with another unit HTC CONFIDENTIAL SM TP002 0706 TI C HTC Corporation Issued Date 2008 04 03 m mani A03 smart mobility Polaris Service Manual 8 Generic Labeling Plan B Main unit m Main unit Regulatory label on the rear housing of main unit HTC P N 77H00522 00M Size 44 0 X 35 5mm POLA100 5V DC 1A A DB LO is HTC Innovation Made in Taiwan e TT MT CIC XXX 28 250 44 00 HTC CONFIDENTIAL SM TP002 0706 NTC utc Corporation Issued Date 2008 04 03 i evise ale Pola
21. N 3 Doc No DOC 00035680 or n T CL HTC Corporation Issued Date 2008 04 03 smart mobility A03 evise Doc Title Polaris Service Manual Page Without LCM Disassembly Polaris Service Manual Without LCM Disassembly HIC Proprietary Confidential Treatment Requested Rev A03 HTC Corp Engineering Mobility HTC CONFIDENTIAL SM TP002 0706 Doc No DOC 00035680 REV hat n TC HTC Corporation Issued Date 2008 04 03 smart mobility A03 Revised Date Polaris Service Manual Doc Titl P ge Te Without LCM Disassembly age REVISION CONTROL TABLE DATE CONTENTS DEPT REVISED STAGE AX01 2007 10 1 Fist Draft Duke_Hung 2007 11 6 Second Draft Duke Hung 2007 12 19 First Release Duke Hung 2008 1 31 Second Release Duke Hung Update chapter 8 generic labeling plan and change the A03 2008 4 3 indicator sticker from PSE Leo Wei MP 77H00578 00M to 77H00578 01M HTC CONFIDENTIAL SM TP002 0706 9 3 Doc No DOC 00035680 a TC HTC Corporation Issued Date 2008 04 03 smart mo b ili y A03 Revised Date Polaris Service Manual Doc Title Without LCM Disassembly FRU I INTRODUCTION P 4 ict PRODUCT FEATURES La 5 TZ PROTON EE 12 2 DEVICE DISASSEMBLING AND ASSEMBLING PROCEDURE cccccccecccccccccccccccccccococcccccccooooooccccco00oocccccoouuusus 19 2 DICASSEMBLING PROCEDURE prec AR camere II asi 19 22 ANER 3
22. NTIAL SM TP002 0706 do MTC HTC Corporation Luni A03 smart mobility Polaris Service Manual 1 Make sure the Battery Pack takes fully charge with AC Adapter 2 Check whether the condition of Battery Charging status is correct Charge should be done no more than 4 hours 3 4 5 6 Dismantle the unit and check the appearance of Battery Pack Try with another Battery Pack or Replace Battery Pack if necessary Try with another Main Board or Replace Main Board if necessary kaau a Nr Once the defective part has been identified verify it again with the defective part whether the symptom could be duplicated 1 2 3 4 D 6 7 8 Check Sound amp Notifications Settings in the unit for Sound Enabling Make sure it s not MUTED Try to re flash the ROM code Clean up the speaker connection side on MB if there is any contamination Dismantle and Check whether the Speaker is properly installed Orientation Replace Speaker if necessary Replace Main Board if necessary NN TN ZX A c vo A A A A A Once the defective part has been identified verify it again with the defective part whether the symptom could be duplicated 1 Check Sound amp Notifications Settings in the unit for Sound Enabling 2 Make sure it s not MUTED 3 Try to re flash the ROM code 4 Dismantle and Check whether the Microphone is properly installed 5 Replace Microphone if necessary 6 Replace
23. Track wheel w 4 way navigation control B 4 way navi support left right up down HTC CONFIDENTIAL m GPS mode map zoom in zoom out BH X Camera Camcorder mode zoom in zoom out B5 FM radio mode preset channel forward backward e X Action button w LED e 2Programmable AP buttons B GPS On Off button start end Navigation software at same time m X Portal button Notification e One bi color LED for UMTS GSM standby UMTS GSM message UMTS GSM network status notification and charging status e Tri color respective blue amber and green LEDs for Bluetooth GPS WiFi notification e Vibration for notification e Notification by sound and message on the display Audio e Built in Microphone e Receiver e Loud speaker for Hands Free supported 5 Clear and Loud for navigation voice instruction e Full duplex e Audio sampling rate 16 bits with 8KHz 11KHz 22KHz 44 1KHz e AMR AAC WAV WMA MP3 codec e Audio Path Routing for VoIP over WLAN Connectivity amp Interface e Bluetooth TI6350 B Compliant with v2 0 with EDR B Class 2 transmit power B Supported profiles Generic Access profile SM TP002 0706 I Smart n La HTC Corporation mobi Polaris Service Manual e HTC ExtUSB 11 pin mini USB with H2W support Serial Port profile Headset profile Object Push profile PAN profile Hands free profile Generic Object Exchange profile A2DP profile AVRCP profile SIM Access profile v2 0 Service Discovery pro
24. able wi 3 Check the pop up message from This computer is connected ta A Automati Microsoft ActiveSync when device is El I Open ActiveSync when my device connects synchronized with PC Help OK Li EXT VEE FAD Aka IAD BUD Qu pone wer gt CJC VANDA Porra CERT ad ee d FINTE AIR io EE Download OS image from SDO http ntescm10 htc com tw SDO Un zip the file and execute RUU program HTC CONFIDENTIAL SM TP002 0706 ITC Hic Corporation Issued Date smart mobility A03 2008 04 03 Revised Date Polaris Service Manual Ill Read the pop up message form ROM update utility and select the understand checkbox IV Click Next to proceed Read the pop up message form ROM update utility to follow and perform the instructions and select the completed checkbox Click Next to proceed VII Current image version confirmation VIII Click Update to proceed HTC CONFIDENTIAL PDA Phone ROM Update Utility 3 21 4 3 Welcome to the ROM Update Utility for the PDA Phone Caution Installing this update will delete all the information on your PDA Phone Review the readme for important information before continuing 3 1 understand the caution indicated above and have reviewed the iReadme This utility updates the ROM image on your PDA Phone During the update the ROM Update Utility will Allow you to update the ROM image on your PDA Phone Click Nex
25. alue Added Applications e Camera Camcorder B Camera Mode Encoding format JPEG Resolution 2048x1536 UXGA 1600x 1200 SXGA 1280x1024 VGA 640x480 QVGA 320x240 QQVGA 160x120 Night Mode Digital Zooming at least 8X m Camcorder Mode 15 fps encoding for QVGA resolution Encoding format o H 263 AMR NB e MPEG4 AMR NB HTC CONFIDENTIAL Ringtone B MIDI 40 polyphonic Standard MIDI format 0 and 1 SMF SP MIDI B MP3 AAC AAC eAAC WMA WAV and AMRNB DirectShow Filters for WMP Audio m Audio Playback format AAC AAC eAAC MP3 WMA WAV AMR NB WB DirectShow Filters for WMP Video B Video Playback format H 263 MPEG4 WMV Motion JPEG AVI B Min 30 fps decoding for H 263 amp MPEG4 QVGA resolution m Video Scale up to VGA B Combined Bit Rate 64Kbps playback Picture Enhancement for Pictures amp Videos B Graphics JPEG GIF87a GIF89a PNG WBMP B Video Thumbnail Preview H 263 MPEG4 Motion JPEG AVI and WMV 3G 324M Video Telephony ZIP Smart Dialing MMS Client BH Compliant to MMS 4 0 B Unified SMS MMS inbox Java virtual machine J2ME CLDC 1 1 MIDP 2 0 m JSR 185 JTWI B JSR 75 PIM access m JSR 179 Location API B JSR 184 Mobile 3D Graphics API TMO only Voice Dial amp Command SM TP002 0706 a di S HTC Corporation smart mobi Polaris Service Manual B Speaker Dependent or Independent Voice Recorder AMR format e Docum
26. ation Assisted Global Positioning B Hot start 8 seconds typical TTFF open sky amp System static condition B 3GPP TS 34 108 Common test environments B Warm start 60 seconds typical TTFF open for User Equipment conformance testing sky amp static condition E Fallback to Standalone mode when no network B Cold start 75 seconds typical TTFF open sky connection amp static condition FM Radio e Update rate once 1sec default e Turing range 6Mhz 108Mhz HTC CONFIDENTIAL SM TP002 0706 di S HTC Corporation smart mobi Polaris Service Manual e FMsensitivity 8uV S N N 26dB e Auto channel search e RDS RBDS Integrated RDS RBDS demodulator in accordance with EN50067 B RDS RBDS decoder Camera e Main camera B Colors CMOS 3 mega pixel camera with auto focus E Preview Mirror 12racamera B color CMOS VGA camera Button Switch e Power button position top B Short Press System on off L Long Press Turn off power totally e Volume Up and Volume Down button position top left e Send Hands free button position front B Long Press during the call Hands free On Off e End button position front e Camera button position bottom right B Support two step function for focus and action e Voice Command Voice Record button position left amp below volume button PoC case Cingular requirement m VC VR case others Short press Voice Dialer 9 Long press Voice Record Reset switch 360
27. attery pack 1900 1850 1910MHz 1930 1990MHz Processor Chipset e HSDPA UMTS e Qualcomm MSM 7200 400Mhz e 3GPP Release 5 compliant Memory e UE category 6 16 QAM 3 6Mbps peak rate e ROM 256MB NAND e Concurrent DL up to 3 6Mbps and UL up to 384Kbps e RAM 128MB DDR e Handover and cell selection between GSM EDGE LCD Module and WCDMA e 2 8 QVGA dots resolution e DIM e X 65K color TFT LCD with LED back light SAIC Circuit Switch only e Touch Window design e Equalizer HSDPA channel only e BioTouch design e Audio codec AMR EFR FR HR eo Anti glare design to support outdoor usage e SMS MO MT concatenated SMS 640 characters e Contrast ratio 120 1 B Supplement services e Brightness 150 cd m2 B Call holding waiting forwarding e Sensitive Touch Screen B Call barring UMTS HSDPA GSM EDGE Function B CLI Calling Line Identity e Internal antenna E Display own number e Dual mode HSDPA UMTS Tri band E Network selection e 850 1900 2100MHz for EU Asia US and Dual band B Cell broadcast 1700 2100MHz for Japan and GSM GPRS EDGE Multi party conference call Quad band 850 900 1800 1900MHz E Spool icon e HSDPA UMTS B Phase 24 unstructured supplementary service 850 824 849Mhz 869 894Mhz data 1700 1749 9 1784 9MHz Network Lock HTC CONFIDENTIAL SM TP002 0706 Issued Date 2008 04 03 m u S HTC Corporation smart mobi Polaris Service Manual B CPHS partial support e GPS Accuracy e EGPRS Funct
28. cess The progress baris displayed on the host PC and on the PDA Phone The completion screen is displayed on the host PC Click Next to proceed Click Cancel to quit Updating the ROM image on your FDA Phone XIII You can see the update progress from your PC and in your device Please do not remove the USB connection from the PDA Phone or launch any program during the Update process Remember the operation will take about 10 minutes HTC CONFIDENTIAL SM TP002 0706 VN gt i HIC Corporation Issued Date 2008 04 03 5 art mo bi li Pie IR Revised Date Polaris Service Manual PDA Phone ROM Update Utility 3 21 4 3 Congratulations Your ROM update is now complete Your PDA Phone is ready for use Follow the instructions on your host PC to re establish a partnership XIV The OS upgrade is finished Click and synchronize your data using ActiveSync Finish to close the utility Click Finish to close the utility HTC CONFIDENTIAL SM TP002 0706 BAT HTC Corporation smart mobility A03 Polaris Service Manual DOG MIE Without LCM Disassembly Boe 3 2 Rom Image upgrade thru SD card Download ROM Image from SDO e PARITA TM F mx EET aur FAD SN IAD BU ir G 2 y gone Dams ER 2 EC FANDA Fran gu BEN ANNET fr Download ROM image reco o from SDO zum http ntcscm10 htc com tw SDO Un zip the image file pere SD F S Ill Select file system and
29. ck the Mylar on the Switch Board connector Note The Mylar is reusable T Stick the Mylar on the SIM Board connector Note The Mylar is reusable U Assemble the Vibrator into the housing HTC CONFIDENTIAL SM TP002 0706 MTC HTC Corporation Luni Polaris Service Manual Assemble the Speaker into the housing Combine the bezel with the housing Fasten the 2 screws on the SIM board Torque 0 65 0 1kgf cm HTC CONFIDENTIAL SM TP002 0706 MTC HTC Corporation Luni Polaris Service Manual Y Fasten the 4 screws on the housing Torque 1 2 0 1kgf cm Z Assemble the antenna cover AA Assemble the battery HTC CONFIDENTIAL SM TP002 0706 udo d MTC HTC Corporation GE smart mobility EATER E A03 evise ate Polaris Service Manual BB Assemble the battery cover CC Insert the Stylus The Assemble Procedure is Done You may perform the Function Test or the following process HTC CONFIDENTIAL SM TP002 0706 P P NTE HTO Corporation mn anes mart mobili Polaris Service Manual 3 ROM Re flash Procedure 3 1 ROM upgrade thru RUU Re flash Upgrade Utility Connect device to PC Connection Settings Connection disabled Setting and allow USB connections Connect in Microsoft ActiveSync w Show status icon in taskbar Connect your device and desktop or exc don USB connections Allow connections to one of the following laptop via USB c
30. ck the connection of LCM FPC whether is properly connected 2 Try to re flash the ROM code 3 Try with another LCM 5 Replace LCM if necessary 6 Replace Main Board if necessary 1 2 3 4 Try with another Main Board S 6 7 7 Once the defective part has been identified verify it again with the defective part whether the symptom could be duplicated 1 2 3 4 5 6 Check whether CF SD Card is fully inserted to the slot until you hear a click Try to re flash the ROM code Try with another CF SD Card Try with another Main Board Replace Main Board if necessary gt ON _ _ Once the defective part has been identified verify it again with the defective part whether the symptom could be duplicated HTC CONFIDENTIAL SM TP002 0706 ev lea vr di NTE HTC Corporation CISTI A03 smart mobilit y Revised Date Polaris Service Manual DOC MIE Without LCM Disassembly ere 7 PC Connection not possible 1 If test result is NFF it is possible caused by user connect cradle to computer before ActiveSync is installed 2 3 4 5 6 7 Check whether Connection Settings in the MS ActiveSync is properly set Check whether it connects with other cables or cradle customer s cable might be damaged Check the external appearance of the connector on the unit whether it is physically damaged Try to re flash the ROM code Replace Main Board if necessary
31. damage the SIM Board H Remove the Vibrator HTC CONFIDENTIAL SM TP002 0706 eo c NTC HTC Corporation Polaris Service Manual Remove the Speaker Remove the Mylar on the SIM board connector and LCM connector Note The Mylar is reusable K Release the SIM Board connector L Remove the SIM Board RI m Td ills We as n Ci TEMES ARA ne a P rl A Y Ll h 18 Hi RE un HTC CONFIDENTIAL SM TP002 0706 ag 6 CS HI Caoc imer Dem Revised Date Polaris Service Manual M Unfasten the 4 screws on the M B N Release the LCM connector O Remove the Mylar of Switch Board Note The Mylar is reusable HTC CONFIDENTIAL SM TP002 0706 ag 9 CS HI Caoc mart Dem Revised Date Polaris Service Manual P Release the Switch Board connector Q Remove the two side panels HTC CONFIDENTIAL SM TP002 0706 MTC HTC Corporation AUS VI Polaris Service Manual R Remove the M B S Remove the Main Camera HTC CONFIDENTIAL SM TP002 0706 Sap NTC HTC Corporation A03 smart mobility A Polaris Service Manual T Remove the Second Camera U Remove the Touch window FPC V Release the Chassis from the bezel HTC CONFIDENTIAL SM TP002 0706 do MTC HTC Corporation Luni A03 smart mobility Polaris Service Manual Doc Title i Page 27 Of 91 Doc Title _ Without LCM Disassembly W Remove the keypad FPC X Remove the bezel Y
32. e offered to service maintenance goods and not be offered to end users Note For product ship to Docomo only Note Below session is for products ship to EU only Compatibility Test Below 3ra party accessories are required to do the compatibility test for all models e Handsfree Carkit Parrot CK3400LS Parrot MK6100 e Parrot Minikit Audi BMW 8 Mercedes incar solutions e Bluetooth Conference Parrot Conference e Bluetooth Speaker Parrot Boombox e SanDisk memory cards including SDHC format Note Only for device with external memory PM need to describe the memory card type SD MiniSD or MicroSD and test memory size Microsoft Windows Mobile 6 Professional PPC Applications e Microsoft Outlook Mobile B X Messaging SMS E mail Contacts Calendar e Tasks Email Set Up Wizard e Microsoft Internet Explorer Mobile e Microsoft Media Player Mobile SM TP002 0706 a di S HTC Corporation smart mobi Polaris Service Manual Microsoft ActiveSync Microsoft Windows Mobile Update Microsoft Windows Mobile Marketplace Internet Sharing Pictures amp Videos Games File Explorer Device Management Security Enhancement B Storage Card Encryption Device Lock e Microsoft Office Mobile a Word Excel amp PowerPoint Mobile e Microsoft Windows Live Windows Live Messenger Windows Live Mail Push Mail Windows Live Contacts Windows Live Search Windows Live Spaces Microsoft Remote Desktop Mobile V
33. e supplied USB cable to synchronize information or plug in the AC adapter to recharge the battery You can also connect the supplied USE stereo headset for hands free conversation or for listening to audio media HTC CONFIDENTIAL SM TP002 0706 B TS HTC Corporation CISTI smart mobil Revised Date Polaris Service Manual Doc Title Page 15 of 91 s Without LCM Disassembly e Accessories 1 TT MI Read Me First 2 Scream Protector 3 HTC CONFIDENTIAL SM TP002 0706 HTC utc Corporation smart mobilit y Doc Title HTC CONFIDENTIAL Polaris Service Manual Without LCM Disassembly J MG in Accessory Battery Screen protector Stereo headset AC adapter USB sync cable Extra stylus User manual and ReadMeFirst Pouch Getting Started and Applications discs 2008 04 03 16 of 91 Issued Date Revised Date Function Insert into the device before turning it on Stick on the touch screen to prevent scratches Provides a volume control slider and a Send End button Press the Send End button to pick up a call or put a call on hold press and hold the button to end the call Recharges the battery Connects your device to a PC and synchronizes data Use to tap items onscreen References for using your device Acts as a protective carrying case for your device Source for additional tools and programs SM TP002 0706 do MTC HTC Cor
34. ected 2 Try to cold boot the unit then perform screen tap again 3 Try with another LCM 5 Replace LCM if necessary 6 Replace Main Board if necessary gt Axn XX im 4 Try with another Main Board 7 Once the defective part has been identified verify the defective part again whether the symptom could be duplicated with another unit 3 Buttons Do Not Respond 1 Try to cold boot the unit then tries again 2 Dismantle the unit check the status of switches on the Main Board and the plastic parts of the Button not responding 3 Try with another Main Board or Front Bezel 4 Replace Main Board or Front Bezel if necessary 5 Once the defective part has been identified verify the defective part again whether the symptom could be duplicated with another unit HTC CONFIDENTIAL SM TP002 0706 lt e E NTE HTC Corporation CES A03 smart mobility RevisedDate VI Polaris Service Manual DOG MIE Without LCM Disassembly ue oe 21 1 Check the connection of LCM FPC whether is properly connected 2 3 4 5 6 7 8 Try to cold boot the unit then tries again Try to re flash the ROM code Try with another LCM Try with another Main Board Replace LCM if necessary Replace Main Board if necessary b aie eer leer N Nr Once the defective part has been identified verify it again with the defective part whether the symptom could be duplicated 1 Che
35. een will return to Function test menu Press Action key to select ExtMic Test on Function test menu Please make sure headset is ready then press action The screen will return to Function test menu after the test is finished HTC CONFIDENTIAL SM TP002 0706 9 TC HTC Corporation COEM mart mobil Revised Date Polaris Service Manual P f 91 WinCE Test USB Test Comerio Sete Start up the Microsoft Br ActiveSync program in the PC Insert USB cable and connect unit to 7757777 desktop or laptop T Moecmetoer ta qne ol tonn The USB to PC icon L 2 is FA appears on the Today screen when your device is connected to your M gen Adrere when dice comets desktop or laptop Tap Start gt Program gt Camera or Press Camera button to turn on the Camera Games Actives ne rn Make sure the device will present ig g and enter the preview display Calculator Cleartue PNL Check camera pre view and image AL quality ril pra Excel Mobile Photo Test w La cd 1 Press Capture key A ud 2 Press Capture key again png gum qua ee TJ ce 3 Tap Delete icon on the preview screen then Yes Video Recording Test 1 Tap the camera icon until a video icon appears 2 Press Capture key to start recording a clip 3 Press Capture key again to stop recording X 01 81 00 HTC CONFIDENTIAL SM TP002 0706 K smart mobility
36. ent Viewer PDF e OMA DRM Engine For all types of files Pictures audio application etc and also all types of delivery method MMS email etc B OMA 1 0 2 0 Q4 2007 B Multi DRM support MSFT amp OMA DRM e SIM Manager e Comm Manager e STK e TTY TDD for US Market e Task Manager e FM Radio e Audio Manager e Ringtone Trimmer e HTC SIP VoIP SDK per customer requirement e GPS navigation software B Track wheel assisted MAP zooming and zoom out Es Hybrid solution On board solution e g TomTom e MAP preload e MAP download Off board solution e g Webraska per customer requirement e Download routing POI info HTC CONFIDENTIAL Navigation through Outlook contact Navigation throughh POI Navigation through Photo Send location information via SMS Send location information via MMS Call from POI QR Code Scanner per customer requirement Business Card Scanning HTC Streaming Player TouchFLO v2 0 HTC Home HTC Launcher HTC Album Environment Operating temp 0 50 C e Storage temp 20 60 C e Humidity 9096 RH Regulatory GCF certification Operator dependent R amp TTE EMC EMI Safety SAR WiFi Certification FCC Approval FCC Hearing Aid Compatibility PTCRB Approval BQB Bluetooth Qualification Body certification Windows Mobile Logo NTSL USB certification SM TP002 0706 de MTC HTC Corporation Luni A03 smart mobility Polaris Service Manual 1 2 Product overv
37. eturn to the Today screen Press and hold to open the Quick List where you can choose an action to do In the Quick List touch Settings or tap Start gt Settings gt System tab gt Long Press End Key to set the behavior when pressing and holding the END key INTERNET EXPLORER See Chapter 10 for details Right LED Shows green and amber lights for HSDPA UMTS EDGE GSM GPRS standby message and network status as well as for notification and battery charging status Left LED Shows a flashing blue light for Bluetooth system notification of powered up and ready to transmit or receive Bluetooth signals or a flashing green light for Wi Fi status When both Bluetooth and Wi Fi are enabled their lights flash alternately Shows flashing amber light for GPS status HTC CONFIDENTIAL SM TP002 0706 io MTC HTC Corporation Luni A03 smart mobility Revised Dat NENNEN j evised Date Polaris Service Manual e Back side Back panel GPS Antenna Connector Feel off the rubber cap and connect an external GFS antenna for better GP5 signal reception Speaker 3 Megapixel Camera See Chapter 12 for details Note Use only the external GFS antenna with model number GA 5120 Back Cover Slide the back cover downward to remove It Bottom Panel Lanyard Strap Holder RESET With the stylus press the RESET button to soft reset your device Microphone 5ync Connector Earphone Jack Connect th
38. evice il 0914 Tap t send ll Pocket PC Tap 10 send Start gt Program gt Comm Manager uer Seli fucili SELE gt Bluetooth to turn off Bluetooth i Unknown device Tap to send Unknown device gt Ta to send Return to Today screen and tap Tap Icon Comm Manat Jer on the f omma FP anages i Internet Explorer ej T di x Today screen and turn on WLAN AAA Select the hot spot or access point which searchable and appears on i Il e Welcome Tap below to visit eC these sites or here to learn screen T EHE Key in the Network Key if needed S then Connect Select network bo connect to Once the hot spot access point is estesa OEM tc connected press the IE button or ORHAFLA Unsecured il Windows Mobile E Meri MOBILE OPERATOR click the IE icon and logon Internet ix Favorites Make sure pop up message that Select Start Programs FM Radio request earphone to plugin Plug in earphone Make sure the channel is changed and Tap Menu then Scan amp Save the sound quality is clear Tap Menu then Output gt Speaker Make sure the sound comes from the Tap the Speaker icon and adjust the speaker volume Check the volume is changed Tap the Power Icon on screen Return to Program screen HTC CONFIDENTIAL SM TP002 0706 2 M TG HTC Corporation smart mobility A03 Revised Date Polaris Service Manual Tap Start Settings Connections Connections Select
39. ex WLAN Bluetooth and USB etc Chapter 5 Power measurement test After reading this chapter you will learn how to use MB leakage test procedure and battery run down test Battery Capacity Measurement Chapter 6 Cosmetic Inspection Criteria After reading this chapter you will learn the appearance quality inspection criteria ex Display bezel and housing etc Chapter 7 Generic Troubleshooting After reading this chapter you will learn how to do generic trouble shooting Chapter Generic Labeling Plan In this chapter you will find generic labels for reference ex Regulation label and battery label etc Chapter 9 Generic Spare Part List and Photos In this chapter you will find Spar parts reference list and photos for repairing including unit and Board level Chapter 10 RF Antenna Specification Reference Spec for RF test HTC CONFIDENTIAL SM TP002 0706 Issued Date 2008 04 03 m al S HTC Corporation smart mobi Polaris Service Manual 1 1 Product Features Platform 1844 9 1879 9 MHz e Consumer centric mobile GPS PDA with Standalone Y 1900 1850 1910MHz 1930 1990MHz e GPS FM Radio 3 MP camera w auto focus and Y 2100 1920 1980MHz 2110 2170MHz e UMTS HSDPA B GSM GPRS EDGE e Microsoft Windows Mobile 6 Professional 850 824 849MHz 869 894MHz Dimension 900 880 915MHz 925 960MHz e 110mm L x 58 mm W x 15 5 mm T 1800 1710 1785MHz 1805 1880MHz e 130g with b
40. file HID profile FTP profile v1 2 BPP profile Co exist with WiFi 9 e WiFi manufacture option E IEEE 802 11b g compliant a Internal WLAN antenna m Data rate auto fallback for extended range B ELP mode B Security 802 11i and AES WPA authentication WEP WPA PSK EAPTLS PEAP LEAP EAP SIM Signaling interfaces between the terminal device and the servers mutually authenticated and encrypted utilizing TLS RFC 2246 with RC4 encryption with SGA1 used as the message integrity check B Qos 802 11 WME QoS 802 11e Fast AP to AP handover B or no WiFi SKU HTC CONFIDENTIAL USB 2 0 with full speed Support Audio jack Support ActiveSync to PC NB Support Charging capability Support FM Radio signal in Support Wired Remote Controller e External Micro SD slot w protection cover e 1 8 3V USIM SIM card slot Support MegaSIM USB interface e External GPS antenna connector Power e Battery El Removable and Rechargeable Lithium ion battery 1 350mAh B Charging time less than 3 hours base on Sleep mode at 25 C H RTC minimum 5 minutes based on NSTL test case e Battery life Playing WMV 8 hours base on NSTL test case Playing WMA 12 hours base on NSTL test case 2G Talk time 3 8 7 5 hours 2G Standby time 245 435 hours 3G Talk time 2 5 hours 3G Standby time 240 587 hours Video telephony time 1 6 2 8 hours base on RF
41. ge of lamp d The criteria of Newton ring s tinges and measure of area must follow up the worst case sample HTC CONFIDENTIAL SM TP002 0706 MTC HTC Corporation Luni A03 smart mobility sei Polaris Service Manual 6 2 Display inspection Inspection Defects Accept Level Single Red Greens Blue lt 3 S gt 5mm Bright adjacent P Minor OIS d ME or more Minor den acent lt Electrical Characteristic Dose aeo C Number lt 2 S gt 5mm Defects 2 adjacent Dark or ic ht lines 3 All Allowable Dots Defects Total Number lt 3 S gt 5mm Minor Shift and tilt of screen The black edge around display area must Minor viewed area be detected by MEUS view 0 08 W 0 1 Saten PS tum N lt 2 mm Foreign Scratch Lint linear foreign Objects or Lint d on power off status Sos XE 1 lt D lt 0 3 mm N lt 4 Minor Minor HTC CONFIDENTIAL SM TP002 0706 do NTC HTC Corporation Lu A03 smart mobility Revised Date Polaris Service Manual 6 3 Main unit inspection GAP amp STEP INSPECTIONS t Gap between ME parts lt 1 5 mm 5 Stvlus otylus assembly protruding loose missing falling and l y deformed is not allowed a a A UON Others refer to production release spec release spec OTHERS Accept Criteria Class Exposure of substrate do not accept Scratch Lx 4mm MV x 0 2mm N lt 2 Sz 10mm Label area don t care Class C Exposure of substra
42. he storage card before using Clear Storage performing a hard reset or updating the ROM system software Otherwise you will no longer be able to access the encrypted files on the storage card Use ActiveSync or Windows Mobile Device Center to transfer files between your storage card and computer After the procedure copy your files back to the storage card HTC CONFIDENTIAL SM TP002 0706 P ul D n TC HTC Corporation Issued Dat 2008 04 03 smart mobility EDEN EES EZN evised Date Polaris Service Manual To perform a hard reset 1 Press and hold the GPS MESSAGING and INTERNET EXPLORER buttons and at the same time use the stylus to press the RESET button at the bottom of your device 2 Release the RESET button but This operation will delete continue pressing the GPS all your personal data MESSAGING and INTERNET and reset all settings EXPLORER buttons until you to manufacturer default see this message on the Press Action to restore manufacturer default or press other keys to cancel screen 3 Release the buttons and then press ENTER on your device Clear Storage Another way of clearing the device storage and reset all settings back to factory default settings is to use the Clear Storage feature You will lose all your data and files on the device storage when you use Clear Storage so make sure to do a backup first Important If Encrypt files placed on storage cards is or was enabled before then bac
43. iew Top panel POWER Press to turn off the display temporarily To turn off the power press and hold for about 5 seconds For more information see Starting Up in this chapter Left panel VOICE COMMAND Press to activate or cancel voice recognition See Chapter 14 for details Press and hold to record a microSD Slot See Installing a volce note Storage Card for details Volume During a call or playing music scroll up or down to adjust the CAMERA sound volume Press to launch the Camera See Chapter 12 for details Stylus HTC CONFIDENTIAL SM TP002 0706 a smart mobilit y e Front side Front panel Earpie ce Listen to a phone call from here Touch 5creen TALK Press to answer an incoming call or dial a number GPS Button Press to launch the GP5 software NAVIGATION WHEEL ENTER d IM TG HTC Corporation Motification LEDs See description below Use to scroll left right up or down You can either turn the wheel or press the wheel to scroll through items or screens Carry out the selection by pressing the center button When using the Camera or GPS software use the NAVIGATION WHEEL for zooming Issued Date 2008 04 03 A03 me Polaris Service Manual Without LCM Disassembly i 13 of 91 Second Camera Use this video camera for video call conversations or to take a self portrait END Press to end a call or to r
44. ionality Bi Position lt 15 meters 95 typical El EGPRS class B E Velocity 0 05 meter sec steady state B Multi slot class 10 A GPS El PBCCH e E911 Location Information for device shipped to US m Link Adaptation and Incremental Redundancy e Support UE Based UE Assisted A GPS e USIM SIM e OMA SUPL v1 0 compliance v2 0 if available B 1 8 3V of UICC B SUPL RRLC B USIM Application at least according to 3GPP B SUPL RRC optional TS 31 102 m SMS initiated SUPL QCT not supported B SIM Application Tool Kit release 96 complete B WAP push initiated SUPL 98 class 3 and 99 partial e Standard 3GPP A GPS compliance B Mega SIM EAP m 3GPP TS 44 031 RRLP 5 12 B Over the Air OTA programming B 3GPP TS 25 305 GSM amp UMTS H FDN e JSR 179 Location API support BH ADN e Emergency priority override existing A GPS service E Security Pin 1 amp 2 control e Performance requirement A GPS mode Standalone GPS B X Tracking sensitivity 155dBm A 95 e Internal GPS antenna successful rate e Chipset solution m TTFF 95 successful rate lt 20 seconds QCT MSM7200 with XTRA support E 2D Location Error 9596 successful rate 100 eo Sensitivity 145dBm for cold start and 155dBm for m tracking B 3GPPTS 25 171 compliance Requirement for e Support NMEA 0183 version 3 0 or above support of Assisted Global Positioning System e Dynamic parallel channel GPS receiver B 3GPP 34 171 Terminal conformance e Acquisition time specific
45. is Service Manual EN 88 of 91 Without LCM Disassembly i 9 2 Board Level 2 5 Repairs B Bas Step 1 Step 2 Step 3 Step 4 Notice A m oco u ic Repair Instructions for Component Replacement Place the solder proof tape to cover the surrounding area of the components which being replaced Warning DO NOT overheat the tape and components to avoid the tape melted and the components damaged Use Heater Gun HAKO850B set the temperature between 350 C Air Speed 3 5 to remove the components Wait till the temperature cool down before removing the solder proof tape to avoid other components being removed After the damaged or defective components have been replaced clear the surroundings for solder and flux residues Checking the polarity of CONS and the position can t be shifted Checking the polarity of SW8 SW7 and it can t be reversed All the parts of the PCB should be checked if it is missing or not The OP must to wear antistatic wrist band Don t put boards together and avoid hitting them When you solder and repair that the soldering iron temperature must be setup 415 C The temperature range is 415 C x5 C and the solder wire s diameter is 0 4 0 5 0 6mm SAC 305 1 1 Please be noticed to follow below steps for main board repair which is equipped with Golden Capacitor 1 When replacing level 2 5 components located around the golden capacitor l The temperature of the hot air blower must be under 400
46. ity for battery until the green light is displayed before doing the test TEST PROCEDURE Connect device to PC Connection Settings Setting and allow USB Connection disabled connections in Microsoft Connect Show status icon in taskbar Riv Allow USB connections ActiveSync Connect your device and deskto p Allow connections to one of the following or laptop via USB cable This computer is connected to Check the pop up message from Automatic e M ClOSO ft A ct ve S y nc w h en I Open ActiveSync when my device connects device is synchronized with PC Help Cancel Copy the Battery Rundown tool into the device g File Explorer at Y dx x nun P CN H PowerDetect 3 29 07 26 9K IV Make a folder in the device V Copy PowerDetect exe into the folder HTC CONFIDENTIAL SM TP002 0706 9 ATC HTC Corporati m EE F A03 smart mobility Polaris Service Manual Doc Title 4 Page 64 of 91 Doc Title Without LCM Disassembly Battery Rundown 1 ig Settings et Ta dx nk Backlight Bright VI Adjust the Backlight brightness p On external power Power Save into the maximum level on battery E powe r I I I I I I I I I I I Brightness Battery power External power Nun LE sli Battery Rundown 2 2 Settings 4 Ya dx ok Turn off backlight if dewice B0 sec is not used Far VII Disable Turn off backlight if device is
47. kup all files from the storage card before using Clear Storage hard reset or updating the ROM system software Otherwise you will no longer be able to access the encrypted files on the storage card Use ActiveSync or Windows Mobile Device Center to transfer files between your storage card and computer After the procedure copy your files back to the storage card 1 Tap Start Settings System tab Clear Storage 2 Enter 1234 then tap Yes HTC CONFIDENTIAL SM TP002 0706 do NTC utc Corporation Issued Date 2008 04 03 smart mobilit y Revised Dat evise ate Polaris Service Manual 2 Device Disassembling and Assembling Procedure 2 1 Disassembling procedure Tools needed for Assembling and Disassembling the device 1 Glove amp Lens Cleaning Tissue 2 Philip Screw Driver 0 Philip Screw Driver type T6 Plastic type tweezers Special Made Plastic Stick ESD bracelet Air Gun Clean Environment Pull out the Stylus Release the Battery cover HTC CONFIDENTIAL SM TP002 0706 fe d MTC HTC Corporation GE smart mobility EATER TT A03 evise ate Polaris Service Manual Release the battery Release the Antenna cover Unfasten the 4 screws on the housing Unfasten the 2 screws on the SIM board HTC CONFIDENTIAL SM TP002 0706 og PET eS HI O men ud Revised Date Polaris Service Manual G Use the plastic stick to release the housing Note Don t
48. not used for in Battery power Brightness Batterw power External power HTC CONFIDENTIAL SM TP002 0706 ball p C HTC Corporation Issued Date 2008 04 03 m A03 smart mobilit y Revised Dat evise alte Polaris Service Manual poes Mie Without LCM Disassembly dis Battery Rundown 3 File Explorer at OY 4x X mj Battery Rundown Name PowerDetect 3 29 07 26 9K VIII Execute PowerDetect exe under WinCE 00 59 51 Power Detect IX Set the Sleep as 1hour X Set the Record as 2Mins HTC CONFIDENTIAL SM TP002 0706 F J NTE HTO Corporation Deme mme smart mobil Polaris Service Manual Battery Rundown 4 volt Soe 90 ni 035 After running 1 hour the test will be finished Press the Power Button to turn on the power Click ok to quit the program Capacity voltage 4 027 Sleep Record Brighthess Battery Rundown 5 2 File Explorer et Y dx X Battery Rundown Mame PowerDetect 3 29 07 26 9K PowerCap 1 3 29 07 PowerCapt2 3 29 07 PowerCap 3 3 29 07 XIV Test result is generated into the log PowerCap 4 3 29 07 file as PowerCap x PowerCap 5 3 29 07 HTC CONFIDENTIAL SM TP002 0706 odo 4 NTC HTC Corporation Polaris Service Manual r Word Mobile a Y 4x bk 00 46 06 90 4 052 Le 00 48 06 90 4 048 LEO 00 50 07 90 4 040 LEO 00 52 07 90 4 043 Leo XV Tag the log file to check the capacity 00 54
49. poration Luni A03 smart mobility Revised Date MO VI Polaris Service Manual Soft reset Occasionally you may need to reset your device A soft or normal reset of your device clears all active program memory and shuts down all active programs This can be useful when your device is running slower than normal or a program is not performing properly A soft reset is also necessary after the installation of some programs If a soft reset is performed when programs are running unsaved work will be lost To perform a soft reset Use the stylus to press the RESET button found at the bottom of your device Your device restarts and displays the Today screen RESET button Hard reset You can also perform a hard reset also known as a full reset A hard reset should be performed only if a normal reset does not solve a system problem After a hard reset the device is restored to its default settings the way it was when you first purchased it and turned it on Any programs you installed data you entered and settings you customized on your device will be lost Only Windows Mobile software and other pre installed programs will remain Warning Your device will be set back to factory default settings Please ensure any additional installed programs and or user data have been backed up before a hard reset is performed Important If Encrypt files placed on storage cards is or was enabled before then backup all files from t
50. power level 0dB Max Push email 2 days usage based on 50 email a day GPS navigation 5 hours based on car SM TP002 0706 di S HTC Corporation smart mobi Polaris Service Manual navigation e AC adaptor B AC input 100 240V AC 50 60 Hz e DC output 5V and 1A Stylus e Retractable stylus with lock type mechanism e Preferred location top right corner Hanger hole e Stylish hanger to wear phone with neck strap as pendant or to attach various phone hangers Accessories Quick Start Guide Inbox CD User manual amp Sync software Inbox Screen Protector Inbox Stylus Inbox Travel Charger AC adapter Inbox Pouch Carrying Case Inbox USB Sync Cable mini USB USB Inbox Battery with battery cover Inbox Wired Stereo Headset HS 168 or HS 200 Inbox 3 in 1 stylus 3 5 mm Audio Adaptor with Microphone plus 3 5mm stereo headset HS U110 Wired Remote Controller with Earphone RC E100 Mono Bluetooth Headset BH M100 Mono Bluetooth Headset BH M200 Stereo Bluetooth Headset BH S100 Bluetooth Keyboard Y Cable 11 pin to 5pin 6pin Y Cable 11 pin to 5pin 3 5 mm Audio Jack 4 in 1 multifunction audio cable Car Charger Car Holder HTC CONFIDENTIAL e External GPS Antenna e TTY Adapter through 2 5mm audio jack adapter for US product only e DoCoMo Aladdin adaptor standard type inbox Note For product ship to Docomo only e DoCoMo Aladdin Adaptor service usage type will only b
51. ris Service Manual B Unit label location explanation B Water sensitive label Water sensitive label HTC P N 77H00203 00M Qty 1 B Tamper evident label Tamper evident label HTC P N 77H00460 01M Qty 1 5 E ly un rel ULN LAL RELLE El p PIN XXHXXXXX XX uo J MU HH regulatory tabel C am D IL n2 P E XX IE CIC 1 Bi IURI VAY Let r _ H water sensitive label tamper evident label FLOS RSS ERE HTC P N 77H00460 01M HTC CONFIDENTIAL SM TP002 0706 do MTC HTC Corporation Luni A03 smart mobility Revised Dat NENNEN evised Date Polaris Service Manual BH Screen Protector HTC P N 76H02089 01M Size 54 6 X 77 8mm TouchFLO HTC CONFIDENTIAL SM TP002 0706 NTC HTC Corporation Eee dps A03 smart mobilit y Revised Date Polaris Service Manual B Indicated sticker on battery cover HTC P N 77H00578 01M Size 52 67 X 48 69mm SUI F j NS A d 2 a d P HTC CONFIDENTIAL SM TP002 0706 NTC Htc Corporation smart mobility Polaris Service Manual Doc Title Without LCM Disassembly B Battery label Battery label TWS HTC P N 35H00101 00M Product of China A TOTAL WIRELESS SOLUTIONS MACAO COMMERCIAL OFFSHORE LIMITED TWS Model iis POLA160 Rating amp 3 7VDC 1350 mAh Rechargeable Li ion Battery Recycle or dispose of properly WARNING To reduce risk of fire or burns i Do not attempt to open disassemble or
52. service the battery pack E Do not crush puncture short external contacts or dispose of in fire or water Do not expose to temperatures above 60 C 140 F Replace only with the battery pack designated for this dies CE I ES E309412 Issued Date 2008 04 03 A03 Page 81 of 91 SERT JE mit JE MERS EE 4 2VDC FE WARE EX CLEA EIAS AF EEG e NETTA HE Etg 14 o DOTAR HE Fi MRR RAR KH ARMAR 60 140 AEP e RRA E AER SAR MAREA EE BR EE ES PE MA AAA A Hi REOS e 44 E DA SIN XXXXXXXXXX PIN 35H00101 00M Add HTC P N Dj E a E a E gt ama Model 4 31 POLA160 Rating 4X 3 7VDC 1350 mAh Rechargeable Li ion Battery Recycle or dispose of properly cu e e Manufactured by TOTAL WIRELESS SOLUTIONS MACAO COMMERCIAL OFFSHORE LIMITED Product ol China TAY WARNING To reduce risk of fire or burns L Do not attempt to open disassemble or service the battery pack Do not crush puncture short external contacts or dispose of in fire or water Do not expose to temperatures above 60 C 140 F Replace only with the battery pack designated for this ue C 4 lus 57 659 ES E309412 wen Lia Add HTC logo HTC CONFIDENTIAL METEREN RR RM 4 2VDC EE MAMMA El EE EE tg d ipd See e TET El TT LATE TE e MATER ME FH RE RR AR AP Ed TE dg yea EE ch o SER DA IE RH XL A E JL IEEE b 614 1 St ROIO ul pL 7tb Cl x S N XXXXXXXXXX P N 35H00
53. t to proceed Click Cancel to quit PDA Phone ROM Update Utility 3 21 4 3 Follow the instructions below to prepare the PDA Phone for the update process 1 Connect the PDA Phone to the USB cable 2 Establish an ActiveSync connection with your PDA Phone 3 Disable the standby and hibernation modes on the hostPC 4 Make sure Main Battery has a charge greater than 50 Please do not launch any program during the update process Click Next to proceed Click Cancel to quit PDA Phone ROM Update Utility 3 21 4 3 Current information about your PDA Phone Image Version Select from below Update Update the current ROM version Click Cancel to quit SM TP002 0706 2 9 E DELE OO E art IT bi ol nas Revised date Polaris Service Manual PDA Phone ROM Update Utility 3 21 4 3 Verify that you want to update the ROM version From Image Version Double verify the ROM revision which you want to update before re flash procedure Eur Click Next to proceed Click Next to proceed Click Cancel to quit Back PDA Phone ROM Update Utility 3 21 4 3 You are now ready to update your ROM image This operation takes approximately 10 minutes During the update process the following things occur Read the information from pop up message and the OS update procedure will takes 10 minutes long XII Click Next to proceed The PDA Phone is prepared for the update pro
54. te do not accept Scratch Lx 10mm W lt 0 4mm N x5 S2 5mm Accept Criteria D x0 5mm N lt 2 S 215 mm Ignored if D D lt 0 15mm ME D 0 9mm N 4 8 10 mm NT Accept Criteria Don t E uio PW hand ke pe scrape M Accept Criteria 0 25 lt diameter 0 65mm N 3 rz065mm NE M Accept Criteria L lt 2 5mm W x 0 25mm N 53 M L3 0mm W x 0 3mm N 55 MIO TW Accept Criteria L lt 3mm W lt 0 2mm N lt 2 S 25 mm ML L lt 10mm W lt 0 3 mm N lt 3 M HTC CONFIDENTIAL SM TP002 0706 Ll y NTC utc Corporation 008704103 m A03 smart mobility Revised Date Polaris Service Manual DOG MIE Without LCM Disassembly 72701701 7 Generic Troubleshooting 1 Main Unit Does Not Respond to Power Button 4 2 3 Connect the AC adapter maybe the battery pack is exhaust and wait few minutes for battery recharging Check if battery installed well Check the Power Button whether it s damaged e n o o Rom gt Replace another battery pack 5 6 7 8 Try to start boot loader mode refer to section 4 2 Re flash ROM if boot loader mode is enabled Check all connectors including LCD FPC to Main Board Replace Main Board if necessary PS m tm gt Once the defective part has been identified verify the defective part again whether the symptom could be duplicated with another unit 2 Touch Panel Does Not Respond to Screen Tap 1 Check the connection of LCM FPC cable whether is properly conn

Polaris Service Manual (Without LCM Disassembly)

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