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1. NComputing X350 and X550 Desktop Virtualization Kits with vSpace emm computing vspace Desktop virtualization software for NComputing X series User Guide This guide applies to both Windows Server 2003 R2 SP2 and Server 2008 R1 SP2 Except for the vspace Version numbers at the top of the installer window frames the installation screens are generally identical for both products Unless specifically noted all screen shots shown were captured from a Windows Server 2008 installation www ncomputing com NComputing X350 X550 User Manual Important Notices Please note that reproduction of this User Guide in whole or in part without express written permission from NComputing is not permitted NComputing reserves the right to make improvements and or changes to this User Guide and to the products programs and or specifications described herein at anytime without notice Information contained in this document may have been obtained from internal testing or from a third party NComputing shall not be liable for any direct indirect special incidental or consequential damages in connection with the use of this material The latest version of this User Guide can be downloaded from the Download center in the support section of the NComputing website at www ncomputing com Refer to the Limited Hardware Warranty applicable to your region for information on what is and what is not covered by the warranty your
2. z350 3 head PCI Display Card Properties General N x350 3 head PCI Display Card Manufacturer NComputing Inc Location PCI bus 1 device 10 function 0 Video Resolution Current video mode 1024 by 768 High Color 16 bit BU Hz Freffered video mode 1360 by 768 High Color 15 bit B Hz 1440 by 900 High Color 15 bit 60 Hz 1280 by 1024 High Color i iz er 60 Hz High Page 33 X350 and X550 User Manual NComputing NOTE Changing the PCI card s resolution and or color depth is only allowed from the admin console on the local system Properties for cards inside other network systems can be remotely viewed but resolution color depth changes cannot be remotely applied a Remote Administration Console EE E E BE 1al x Ele Action View Help DD 8 2H Piz Stations ty Information amp Settings 9 LISB De vice Assignment s Information amp Settings is K USB Device Assignment s saae Change resolution color depth only under B NC Local Settings t Can t change resolution color depth under Station 05 Station pe All Hosts a X550 PORC J Information amp Sethings sa USB Device Assignment s Right clicking a station in the left window allows you to force that station and the associated user session to stop Note you can also stop the station by clicking the red Stop button in the tool bar when you have selected a station A
3. Make sure the access device s cable is connected to the host PC the host PC is running and the X350 X550 card has been registered Checking that the X350 X550 PCI Card and software are installed correctly Open the control panel and then open the System item Select the Hardware tab and open the Multifunction adapters item You can check the installation status of the drivers here zzz File Action View Help rj p ID 320 3 B X espe EE See Disk drives E 3 Display adapters FS le d NVIDIA GeForce 6100 nForce 430 550 Graphic Controller 2550 Graphic Controller 550 Graphic Controller 550 Graphic Controller 2250 Graphic Controller cn SA DYD CD ROM drives H T Human Interface Devices ne IDE ATA ATAPI controllers EH ea IEEE 1394 Bus host controllers B cx Keyboards EN e Mice and other pointing devices H E Monitors E a9 Multifunction adapters _ ioe B Aca Bus Enumerator B BE Network adapters E ae MIDIA Network Bus Enumerator E ee Processors Et 9 Sound video and game controllers 0 85 Audio Codecs E Legacy Audio Drivers Q8 Legacy Video Capture Devices 8 Media Control Devices B USB Audio Device E Video Codecs li x Series Audio E amp Series Audio oli X Series Audio 48 amp 5eries Audio o 48 X Series Audio FE Storage volumes eZ System devices Virtual Graphics Controllers generated by X550 ADADA er X550 PCI Card Virtual Audio Controllers generated by X550 H Universal Seria
4. confirmation window asks if you want to stop the selected station It also reminds you to exit all programs and log off the station In the same way you can also start a station either by right clicking the station and selecting Start Station or by clicking the triangle button next to the stop button in the toolbar at the top of the window Page 34 X350 and X550 User Manual NComputing p Remote Administration Console File Action View Help amla m ke Settings g Local Settings B P gm roue Card Application loaded Information Station Settings Station name Station 02 Session Id 1 Logged in user None Default user Status Running Logon program Logon program Folder 3 EDER 4utoLaunch enabled Yes Display Id s500 G head PCI Express Display Card xi 9 USE Device A Hardware Id PCI MultiMedia Device amp LISB Input devices E w All Hosts Keyboard Id P5 2 device Pointer Id P5 2 device d Station i Start Station eA Station 3 M nz n 2 ms Station Send Message m Station 0 2 550 PCI Care 2 XSS PCICart Refresh Vie k Help Stop Station im Remote Administration Console l RE E File Action View Help zmimigm ere Settings E TB Local Settings E BE X550 PCI Card Bl Station 02 Application loaded Information Station Settings Station name Station 02 be 4 Station 03 Session Id l ae Rj Station 04 Logged in
5. Bl Wi 7 eieeiseeeeeeee enne nnnm nnn nnns 40 USB Device Assignment s cccccecccsseceeeeeeeeeeeeeeeseeeeeeeeeteeeeeeeetaeetsneeeas 43 Troubleshooting 9 WIN eee senem ertum 46 laci uH 47 Page 3 NComputing X350 and X550 User Manual Safety Information Refer to the following to prevent any physical injury or loss of assets caused by damage to the product A user must read this User Guide carefully before use and properly follow the instructions Make sure that the place of installation is not too hot above 35 C too cold below O C or too wet above 85 relative humidity Avoid any severe impacts to the product Make sure that the product is not exposed to direct sunlight or any hot machinery Please keep the product away from any items which have strong magnetic properties Do not disassemble repair or rebuild the product Please properly route all cables and power cords to avoid a tripping hazard An electric shock fire damage to the product or physical injury may occur as a result of tripping over the cable Please disconnect the Cat 5e or Cat 6 cable from the product when it is not in use for a long period of time Page 4 X350 and X550 User Manual NComputing Regulatory Compliance FCC Information This equipment has been tested and found to comply with the limits for a class B digital device pursuant to part 15 of the FCC Rules These
6. folder E ns Lir TranStar AutoLaunch enabled Yes Display Id A350 3 head PCI Display Card gy System Settings Hardware Id PCI MultiMedia Devce amp USB Input de l serial Numbers Keyboard Id P5 7 device H USB Device Assignment s Pointer Id P5 2 device Um All Hosts Page 37 QNEM X350 and X550 User Manual NComputing The Station Settings tab shows parameters that can be set for each station fi Remote Administration Console File Action View Help e Amem e d 8B oas Application loaded Information station Settings acal Settings E bs K550 S head PCI Display Card d Station 02 Station 03 Station name Station H02 Station 04 18 Station 05 d Station 06 i I InFormation amp Settings m Product Information Enable Shut Down option without Logging on to the station E User Information Enable Auto Logon mode ite i System Settings Monitor oft E Serial Numbers Username user Never Hever r jw Automatically turn station on when system starts H USB Device Assignment s ca All Hosts Password Hun this program only during Logon In folder r Initial keyboard state Num Lock CapsLock ScrollLock The parameters settable from this window are e Station name The provisioned name of the station e Automatically turn station on when system starts If you unset this checkbox the station and its monitor will not start when the
7. limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try and correct the interference by one or the following measures e Heorient or relocate the receiving antenna e Increase the separation between the equipment and the receiver e Connect the equipment to a power outlet on a circuit different from which the receiver is connected e Consult your dealer or an experienced radio TV technician for help Changes or modifications not expressly approved by the party responsible for compliance could void the user s authority to operate the equipment For enhancing performance and reliability we recommend using FTP or STP cable between the X350 or X550 PCI card and the XD2 devices This device complies with part 15 of the FCC Rules Operation is subject to the following two conditions 1 This device may not cause harmful interference and 2 This device must accept any interference received including interference that may cause undesired
8. operation Page 5 X350 and X550 User Manual NComputing MIC Certification Information X350 PCI Card 1 7 7 9 BASES NComputing X series X350 MIC 4 eet 2 0542 Ol As elis el FAA NCC X350 B 3 AZ AE AIZS mE CZ S mAISIAUSES 4 X 25i g3 AS SEA X550 PCI Card 7 1 7 7 9 8 S 2 Bl NComputing X series X550 MIC C 2 9188 8 AI Ss ela s SALSA 3 MI AERIS 7E AAAS m AISIAUSE NCC X550 B 4 X AHS All TA XD2 Access Device P oT 1 7 719 i amp I ella NComputing X series XD2 MIC 2 0180 e Aol Aas MABE BALSA NCC XD2 B 3 MZAAVALZ 7 ool gsm 4ANAYHSE AS TA amp Bza os Map e LH PE AHAA At Page 6 X350 and X550 User Manual NComputing Product Overview The X550 desktop virtualization kit includes a license for NComputing vSpace software one full height X550 PCI card and five 5 XD2 access devices The X350 desktop virtualization kit includes a license for NComputing vSpace software one low profile X350 PCI card and three 3 XD2 access devices NComputing vSpace desktop virtualization software divides your host PC s resources into independent virtual workspaces that give each user their own full PC experience The X series PCI card connects your PC to each of the XD2 access devices through a standard Category 5e or shielded Category 6 cable sold separately Each XD2 connects to a users keyboard monitor mouse and speakers All these components work toget
9. perties 7 x 01 re Station 06 A x 9 Information amp Settings Setting oe Product Information Bi User Information bu Si System Settings Mame Mame som e EH Serial Mumbers Ea USB Device Assignment s p All Hosts Value cen aee Page 40 X350 and X550 User Manual NComputing The System Settings item shows the following settings for the vSpace software Double clicking on the name of the setting allows you to adjust it unless it is read only which is specified below di Remote Administration Console File Action View Help LJ Settings EI g Local Settings Maximum number of stations ind Host 11 E Bis X350 S head PCI Display Card Current number of additional stations qucm This machine WIN MKF4R 3D 7CPW a station 03 This user Administrator E station 04 System uptime 4 minutes 37 seconds 3 AB agite la Start stations at boot Yes 2 fanaa Disable Send Broadcast Message No Disable Console in Context Menu Mo Support WTSAPI32 Interface No US System Settings EF Serial Numbers Ga LISE Device Assignment s Do not display last user name No P All Hosts amp Administrator Password No Autologon on the Host Station e Maximum number of stations incl Host the maximum number of sessions the vSpace software is configured to support This number includes the host PC This setting is read only e Current number of additional stations the number of ad
10. responsibilities exclusions and how to obtain service lt is your responsibility to download a copy of the warranty at the time of purchase to keep for your records The warranty can be downloaded from the Download center in the support section of the NComputing website Please refer to the End User License Agreement EULA and Terms of Use TOU that are presented for your review during the software installation process The information contained in these documents is very important The EULA and TOU constitute agreements between you and NComputing and are accepted by you by installing and using the product It is your responsibility to print a copy of the EULA and TOU directly from the installer in order to keep for your records This product gives users shared access to computer resources It is not a computer and may not support all software applications especially high resolution graphics applications or 3D games that are designed to be supported by stand alone computers Similarly it may not support all hardware peripherals that are designed to be supported by stand alone computers Refer to your computer operating system and application software vendors license agreements for information on using these products with NComputing systems Additional software licenses may be required Microsoft Windows Licenses You are licensed by NComputing to use the vSpace software under the terms of the EULA You must also acquire the appropriat
11. 1111111 Number s to register Name Company Company a Country United States of America Address fi Lagoon Drive zl City Redwood City kara Registering Off Line ee ie State Province CA Please check your registration settings Zip 94065 If you are satisfied with the E mail Jooooy ncomputing com settings click Next to begin Phone 555 1212 the registration Reseller Dealer Name My Dear Type of Use select Non profit Em In the next screen you select where to store the file that must be emailed to registration NComputing com and click the Next button vSpace Registration Process B x Off Line registration mode Creating registration file i To register please create this file and send this AJ file to support ncomputing com by email You will receive the file necessary to complete registration via email Number s to register 1111111 Register file path d Settings Administrator My DocumentssRGF 1111111 t t Change Please click Next to create file lt Back Cancel The offline registration file is then created and stored in the location specified Page 23 X350 and X550 User Manual NComputing vSpace Registration Process x Registration result page thanks for registering i Register file was created LY Please email file to registration ncomputing com Status of Serial Number 1111111 was set to
12. A Station 02 volumele J Po Ro Eee Station 03 t48 Station 04 j p Information amp Settings Bp Erg LISB Device Assignment s B iB Keyboards and Mice fJ Audio Devices Station number eS Available USB Ports HOST PC Settings Main Console E eee Standard OpenHCD USB Host Control Station 02 oe zd H f E fi A Port1 DeviceConnected o H Partz Devicecannecked LI 9 E Port3 DeviceConnected U m 2 Do you want to save this settings H Fort DeviceConnectead U pd Standard Enhanced PCI to USB Host pia All Hosts You are reminded to possibly save the settings if you attempt to navigate away from this USB device without clicking Apply When you click on the Apply button changes to the USB Device assignments are saved To discard changes simply navigate to another tree item or close the console without clicking on the Apply button but you will be reminded that you may wish to save the settings you made Note In order view the current status of USB devices connected to the system for example after you ve added a new USB device you must hit the F5 key or click on Refresh from the drop down menu to get an updated list of USB devices Page 45 Ni Compu ting X350 and X550 User Manual Troubleshooting Error message Station x stopped This message appears on the access device when the station is not yet logged in or has logged off can t connect to the host PC
13. Company Companya Country select United States of America Address 1 Lagoon Drive Ciy Redwood ty e State Province CA Zip 94065 E mail 00000 ncomputing com E mail re enter ooooo ncomputing com Phone 1555 1212 Reseller Dealer Name MyDealer Type of Use select Manufacturing EM The Select registration method screen allows you to pick how you will register your X350 X550 PCI card Page 20 X350 and X550 User Manual NComputing Remember that successful registration is necessary for the X350 X550 card to function past the initial 30 days You can select to register either On Line or Off Line and after selecting the desired registration method click on the Next button vSpace Registration Process Select registration method C Dff Line Register via File Email C Dff Line Activate a license file lt Back Cancel If you choose online registration follow the instructions in the next section If you have chosen offline registration skip ahead to that section Online Registration When you select to register online the screen presented allows you to select what serial number s to register The window provides a list of X350 X550 PCI card number s read directly from the card s For each serial number the window shows if it is registered or not yet registered Any unregiste
14. Page 41 X350 and X550 User Manual NComputing e Administrator Password whether an administrator password is set You can change the administrator password properties e Autologon on the Host Station whether the host PC is set to start without the Windows logon screen and what username and password to use to bypass it You can enable or disable autologon and define the username and password The Serial Numbers item shows a list of serial numbers of access devices that have connected to the vSpace software For each serial number it shows the number of licenses required for that access device the station number if available whether or not it is registered and the location of the serial number record i Remote Administration Console File Action View Help Fla ia a Eg Settings Number oFlicenses Register status Ed Hd Local Settings iE 10015746 3 Trial 30 days X350 3 head PCI Display Card E gl x350 3 head PCI Display Card eal Station 02 station 03 cct Before PCI Card E EN Information amp Settings Registration Gi Product Information User Information oy System Settings EP Serial Numbers ea US8 Device Assignment s All Hosts Hii Remote Administration Console File Action View Help es les Gs lib C Settings El H Lacal Settings 10015746 3 Registered 2350 3 head PCI Display Card E EA x350 3 head PCI Display Card ay Station 02 Station 03 Station 04 AFTER PCI Card El ET In
15. SB cables connect directly to host PC and can be assigned to each station via the vSpace software Microsoft Windows Server to Windows XP License Rights If you have licensed the appropriate number of Windows Server operating system and associated Client Access Licenses for simultaneous access by multiple users to the host computer you may install and run vSpace on a separately licensed Windows XP operating system for simultaneous access by multiple users in lieu of the Windows Server operating system You may only install and use either the Windows Server operating system software or the Windows XP Client operating system software but not both Microsoft does not provide any support for vSpace or for the Windows XP operating system in this configuration you should seek support from NComputing for issues relating to vSpace and its use with the Windows XP Client operating system Page 8 Ni Compu ting X350 and X550 User Manual Install the Hardware Before attempting to install the X350 X550 kit verify that your Windows or Linux OS is supported by vSpace and that the OS is properly installed updated and all devices viewable in the OS device manager are working properly Also check to be sure your package includes one X550 or X350 PCI card five or three XD2 devices the vSpace installation CD and ten or six monitor mounting screws Install the X series PCI Card 1 Disconnect all peripheral and power cables from the host PC 2 Remov
16. be prompted to restart the host PC to complete the process Page 26 X350 and X550 User Manual NComputing Updating the vSpace Software Once you have successfully completed the registration process you can update the software directly over the Internet by selecting Update vSpace from the Start menu provided that updates for which you may be entitled to are available in NComputing vSpace Update E rl x Welcome in NComputing vSpace Update Service Version of product installed on this computer NComputing vSpace Version 4 03 0986 21 08 2008 Subscription From To First Installation Version of Product on the FTP Server Please click Connect to get product information ptions fret more C Save Update Program on the disk NN Z Get more Options Exit Click the Options button to select whether to you want the update done right now or if you would like to save the update program to a file If you save the update to a disk you can apply the update later and or you can carry the update to another PC to update vSpace on that PC without connecting to the internet Clicking the Connect button checks for the availability of a software update ar NComputing vSpace Update 2 5 xi Welcome in NComputing vSpace Update Service tar NComputing vSpace Update Welcome in NComputing vSpace Update Service Connect Get more Options E
17. can be on a USB disk on key device or network share looking for the specific license file that matches the X350 X550 PCI card s installed in this PC vSpace Registration Process X Registration result page thanks for registering m Registration was finished successfully E Finish i fe ancel When the registration program locates the correct license file s the license removes the 30 day time limit from the PCI card s Click on the Finish button to complete the offline registration process Page 25 Ni Compu ting X350 and X550 User Manual Upgrading Your PC or Moving Your Card to Another PC The registration process assigns your vSpace software license and X series PCI card to the specific host PC in which they are installed If you change or upgrade multiple components on your PC such as the hard drive and operating system or if you move the PCI card to another PC you will need to re assign your software license and card to the new host PC configuration When making such a change simply repeat the online or offline registration process You can reassign your license in this way a maximum of two additional times after your initial registration If you exceed this limit you Will need to contact NComputing technical support Uninstallation To uninstall the vSpace software select Uninstall vSpace from the Start menu Follow the prompts and the vSpace software is removed from the host PC You will
18. counts You can also search on To add a new user to the computer in the Windows Help and Support Center for more information mum NComputing vSpace 4 4 77 Installing NComputing vSpace 5 2 001 E xj Installing Neorip aN F3 NComputing Space NComputing vSpace E cd eee a A Gm Installing NComputing vSpace 5 2 001 i x x Do you want to add any new users to the system at this time bel Note You can add users later if desired m Adding new users x Back Mex Eancel Windows Server 2008 install screen Windows Server 2003 install screen Note It is recommended that all users have their own user accounts to enable control of their own settings If you click on the Yes button the Local Users and Groups Windows utility screen shot shown below will be displayed on an otherwise blank overlay screen You can right click and select New User to add each desired Page 16 NComputing X350 and X550 User Manual individual user account When you are finished adding users close the Local Users and Groups utility and you will be brought back to finish the vSpace installation process User Accounts m Ge ra Control Panel User Accounts File Edit View Tools Help Tasks Create a password reset disk Manage your network passwords Manage your File encryption certificates Configure advanced user profile properties Make changes to your us
19. d on this inconsistency has been noted system Please check NComputing online Knowledge Base for any recommended software update Other vSpace options available from a right click on the system tray icon are Station Information tells you about the station where logged in Station Information X X SES User Administrator Station vSpace Console Computer WIN MEKF4R SD ACP W Page 29 X350 and X550 User Manual NComputing Send Message to other vSpace users on this system Send Message E 2 xJ Broadcast Network Broadcast Ta fan Stations All Stations Station HO dene Station 03 Station 04 Message Fress LIE or Apply to send the message Send a message to users on the same vSpace PC as this user Page 30 X350 and X550 User Manual NComputing From the Start menu vSpace has the following four commands J Acrobat com ES Adobe Reader 9 E Internet Explorer Windows Contacts a Windows Update Accessories Administrative Tools i Extras and Uparades Maintenance NComputing v fal Uninstall Space INS v5pace Console vSpace Registration a vSpace Update Teen Administrative Tools Administrator Documents Computer Control Panel Run aa Uninstall vSpace will uninstall the vSpace software vopace Console will launch the Remote Administrator Console vSpace Registration will launch the registration process vSpac
20. ditional stations This setting is read only e This machine the name of the host PC This setting is read only e This user the currently logged in user s username This setting is read only e System uptime how long the system has been up This setting is read only e Start stations at boot whether or not the stations start when the host PC boots You can set this either on or off e Disable Send Broadcast Message sets whether or not the administrator has disabled broadcast messages from the NComputing vSpace icon in the Windows System Tray so a user who cannot access the vSpace console cannot use the function of sending a broadcast message You can set this either on or off If off it is possible to send broadcast message from vSpace console Go to Local settings in the vSpace console gt right click on the station number gt send the message e Disable console in context menu when enabled the user cannot launch the console from the NComputing vSpace icon in the Windows System Tray e Support WTSAPI32 Interface Option may be disabled in some versions of vSpace Controls whether support for the WISAPI32 application interface is turned on or off This setting is intended to support certain management applications e Do not display last user name when enabled the user name field in the Windows logon screen will not be auto populated with the information from the last user to have logged into a session on that station
21. e Update will launch a utility that enables online software updates Page 31 AiComputin g X350 and X550 User Manual vSpace Administration Console Interface Local Settings The Local Settings tree allows you to see and change settings for this host PC iii Remote Administration Console E E EE j File Action View Help files i9 zy Settings El g Local Settings E EA x350 3 head PCI Display Card JBj Station 02 Product Information FF ser Information Bis System Settings EP serial Numbers Ja Station 04 EEES Information amp Settings Sul Product Information GF User Information Sn System Settings EF Serial Numbers ea LISBE Device Assignment s m a AI Hosts x X350 X550 PCI Card Selecting the X350 PCI Card or X550 PCI Card item shows information about all the vSpace sessions currently possible on that PCI card ii Remote Administration Console Action View Help AmE dis LH m Settings Bl Station 402 Running K station 03 Running A Station 04 Running Bj Station 03 Information amp Settings USB Device Assignment s All Hosts By right clicking on the selected X550 PCI Card or X350 PCI Card item you can Stop Stations this will stop the sessions on all of the user stations that are connected to this card at once Start Stations this will start the sessions for all stations connected to this card if t
22. e number of Windows Server licenses and Client Access Licenses for each device or user accessing Windows Server software You cannot use the vSpace software with Windows Client software i e Windows Vista Windows 7 unless a single user and no other user accesses the same Windows Client software at any one time or you are authorized to do so under an applicable license from Microsoft or as expressly set forth in the Microsoft Windows Server to Windows XP License Rights section of the NComputing EULA In all cases your rights and obligations with respect to the use of vSpace software with Windows Server software and Windows Client software are defined by both the NComputing vSpace software EULA and the applicable Microsoft Software License Agreement or EULA For more information on licensing with Microsoft operating systems see www ncomputing com mslicensing The NComputing hardware and software products described in this user manual are protected by numerous granted and pending U S and international patents 2009 by NComputing Inc All rights reserved NComputing is a registered Trademark of NComputing Inc USA Microsoft and Windows are registered trademarks of Microsoft Corporation All trademarks are the property of their respective owners www ncomputing com X350 and X550 User Manual NComputing Contents SEY MOa HO e E EEEE geese 4 FOC Information ccccceeccceececencecesceteneecencecenceseueeceueeseueeseue
23. e selected station s session e Station name the access device station s provisioned name e Session ID the vSpace session number for the session on this station e Logged in user the username that is currently logged in e Default user the default username for the access device session If one Is not configured it shows the last user that logged in e Status the session status e Logon program the filename that will run at session login typically a kiosk type application e Logon program folder the folder where the logon program exists e AutoLaunch enabled the station s automatic launch status e Display Id the PCI card ID for the card to which this station is attached e Hardware ld the virtual hardware name for the station s access device e Keyboard Id what type of keyboard interface is used always PS 2 e Pointer Id what type of pointer interface i e mouse is used always PS 2 Page 36 X350 and X550 User Manual NComputing iti Remote Administration Console File Action view Help e mimg m gm ob Settings lS Local Settings WE ee ed pa o E Sei Value Application loaded Information Station Settings i Staion name Station 02 E Station 03 CET E ir Ji Station 04 Logged in user None si B Station 05 De Fault user usert E nma jJ Station 06 Staus Running gap Information amp Settings Logon program SI Product Information Logon program
24. e setup or Cancel to quit vSpace Read the antivirus and firewall warning screen follow the applicable instructions and click on the Next button Please note that vSpace is periodically updated and the versions may differ from those depicted e g from 5 2 001 to 5 2 002 nh Installing NComputing vSpace 5 2 001 3 x NComputing v Space Firewall Anti Virus Software Waming NE rM Firewall Anti Virus Software Waming Please DISABLE or UNINSTALL any anti virus or firewall software that may be running in the background This type of software can interfere with the installation and or operation of the NComputing software For more information referto the user s guide or visit the support section at www ncomputing com and search for anti virus in the knowledge base At the software license screen read the vSpace software end user license agreement EULA and optionally print it out When you are finished click the agree checkbox and then click Next Page 13 X350 and X550 User Manual NComputing vo Desai Computing ope 5 2001 MCompeulimng Space Erd Leer Licerse ANreement Dagge mead sec ence the folowing end user bone Boreae Wee the soal ber do vew Ihe entro agreement or use he Port button fenus End User License Agreement for NCompatlng vSpacae with x serles Dewices 54 This End User Licanse Agreement ELLA is a binding agraament be
25. e the host PC system cover 3 Locate an available PCI slot for the X series PCI card CMEEERRREREREEEREEEEREEEEERERERETEY REN ERRRETER EA treceretene 4X MK SFE a We RT j pa 75 E 3S RIS za Page 9 X350 and X550 User Manual NComputing 4 Insert one PCI card and secure the bracket to the chassis with a retaining screw or other fastening mechanism specific to your PC Note The X550 is a full height PCI card and the X350 is a half height PCI card Optional installation of a second PCI card matched pairs only If the system has a second available PCI slot and you wish to use a second X series kit Insert the second card into the available slot and secure the card to the chassis Note that only matched sets of cards are supported For example you can use two X550 cards in a PC or two X350 cards You cannot use both an X350 and an X550 card in the same system 5 Replace the system cover and reconnect all peripheral and power cables Page 10 Ni Compu ting X350 and X550 User Manual Connect Peripheral Devices Connect each access device to a port on the PCI card using high quality Cat 5e or shielded Cat 6 cables These must be standard direct not crossover cables Maximum cable length between the X series card and an access device is Standard Category 5e UTP cable up to 5 meters Standard Category 6 STP or FTP cable up to 10 meters WARNING You must NOT attach any Ethernet
26. er account Change your password Remove your password Administrator Administrator Change your picture Password protected V Manage another account Change my environment variables lf Turn User Account Control on or off Windows Server 2008 user account management screen Local Users and Groups File Action View Help View Refresh Export List Help AE d Administrator Built BE Guest Built BE SUPPORT 38 4 CM MicrosofE Corporation This Creates a new Local User account Windows Server 2003 user account management screen At the vSpace successfully installed screen you have the opportunity to display and read print the latest readme file This file normally contains notes specific to the version of vSpace you have just installed Then select whether or not to immediately restart the computer ml Installing NComputing vSpace 5 2 001 vSpace NComputing vSpace successfully installed You can start vSpace Console under Start gt Programs gt NComputing vSpace vSpace Console Display Readme To start using the software you must restart your system Do you want to restart your computer now No will restart my computer later Page 17 X350 and X550 User Manual NComputing Note You must reboot the computer before you can use the vSpace software or the access devices connected to the host PC Page 18 X350 and X550 User Manual NCom
27. eseusecsueeteneetaneessnees 5 MIC Certification Information cccccccceeccceeeeseeeeeeceseeeeeeeeeeeeeeseeetsaeetseetaneeeas 6 Product 21 t 7 Minimum System Requirements cccceecccseececeeeeeceeeeceeeeesecesseeeesseeeesseeeesaaeees 8 meruere E 8 hYge c aBIe c m 8 leta THO THROW AUC er E E EEE 9 Install the X series PCI Card sees nnne 9 Connect Peripheral Devices ccccccceececceeeeeseeeesaeeeesaeeeesaeeeesaeeesseeesaeeeeeas 11 Install the NComputing vSpace Softwar e cccccccseccecsseeecseeeeseeeeeseeeeesaeeeesaaeees 12 FPROGUCE COIS AMON SEE E E 19 Online Registration olsseeessssssssessseeeen nennen nennen Nanananananana 21 Offline FeglSli dliOFicsseccescuirnietoan naue noatra mente oos 22 Upgrading Your PC or Moving Your Card to Another PC 26 Uninstallation 1 usus 0E E09 Eee 26 Updating the vSpace Software ccccccccccseccccescecceececeeeceeseeeesseeeesseeeeseeeeesseeeeas 27 Using the VSpace COnsole ccccccccccsecceceeceeceeceeeeeeeeseesesseeeesseeeesseeeesaeeeesaeeeeeas 29 vSpace Administration Console Interface cccccceeeeeeeeeeeeeeeeeeeeeeeeeeeeneeeeeeaes 32 Local Settings ee dM Aene 32 X350 X550 PCI Cal m 9 989 9 98 Lees 32 Information amp Seil mgsil
28. formation amp Settings Registrati on Sil Product Information GFF User Information Page 42 X350 and X550 User Manual NComputing USB Device Assignment s Tii Remote Administration Console E ER File Action View Help Ca Settings E g Lacal Settings tga Keyboards and Mice E ee 350 3 head PCI Display Card ii Audio Devices Station 02 Available USB Ports HOST PC 5 Station 03 Station 04 E zl Information amp Settings S Product Information BE User Information lly System Settings El Serial Numbers an LSB Device Ass signment s ia keyboards and Mice p Audio Devices z Available USB Forts HOST PC Settings gi All Hasts In the USB Device Assignment s item you can control what USB ports on the host PC are connected to which access device station To use this function navigate the tree to select a connected USB device After selecting a device the following information will be displayed in the right hand window The device s name The device s description A check box for Allow all users access to every USB port When this is selected all stations are connected as if on one hub When it is not checked there is a list of station IDs and you may select which one s can connect to the device Page 43 X350 and X550 User Manual NComputing Yt Remote Administration Console File Action View Help m E BB 1 Settings E Local Sett
29. ftware at any one time or you are authorized to do so under an applicable license from Microsoft or as expressly set forth in the Microsoft Windows Server to Windows XP License Rights section of the NComputing EULA In all cases your rights and obligations with respect to the use of vSpace software with Windows Server software and Windows Client software are defined by both the NComputing vSpace software EULA and the applicable Microsoft Software License Agreement or EULA For more information on licensing with Microsoft operating systems see www ncomputing com mslicensing Each X550 PCI card requires a free full height PCI slot while each X350 requires either a free full height or half height PCI slot For a single X series kit X350 or X550 with 2 to 6 users a host PC should have a minimum of a 2 4 GHz processor or any dual core processor and 1 GB RAM For a dual card installation two X350 or two X550 ktis with 7 to 11 users a host PC should have a minimum of a 3 0 GHz processor or an equivalent dual core processor and 2 to 3 GB RAM Access Devices For each XD2 access device you will need e PS 2 keyboard and PS 2 mouse e Monitor supporting 800x600 1024x768 1280x720 1280x800 1280x1024 1360x768 or 1440x900 resolution e A Category 5e cable for lengths up to 5 meters or a shielded STP or FTP Category 6 cable for lengths between 5 and 10 meters e Optional speakers or headphones e Optional USB devices and U
30. her to efficiently harness the excess computing capacity of your PC so multiple users can share it at the same time One X550 Kit Enables Six Users to Share a PC Eleven with Two Kits One X550 kit adds five users to a PC and an X350 kit adds three users to a PC Including the first user that works directly on the PC this means that Six users can share a single PC with one X550 kit With two X550 kits you can add ten users to a PC for a total of eleven users sharing one PC Four users can share a single PC with one X350 kit With two X350 kits you can add six users to a PC for a total of seven users sharing one PC Page 7 X350 and X550 User Manual NComputing Minimum System Requirements Host Computer For multiuser applications the host computer operating system can be Windows Server 2003 R2 SP2 Standard or Enterprise Edition 32 bit Windows Server 2008 SP2 Standard or Enterprise 32 bit or Ubuntu Linux Microsoft Windows Licenses You are licensed by NComputing to use the vSpace software under the terms of the End User License Agreement EULA You must also acquire the appropriate number of Windows Server licenses and Client Access Licenses for each device or user accessing Windows Server software You cannot use the vSpace software with Windows Client software i e Windows Vista Windows 7 unless a single user and no other user accesses the same Windows Client so
31. hey are in the stopped state View this lets you select different viewing options for the information in the right pane Refresh refreshes the information displayed in the right pane Page 32 Ni Compu ting X350 and X550 User Manual Export List Exports a list tab or comma delimited text file that can be used to keep a record of which users if any are logged in to each station at a point in time Properties Display or modify the properties defined for that particular PCI Card NOTE All stations attached to the same X350 X550 PCI card will use the same resolution and color depth that is set in the Administration Console Selecting the Properties option brings up a new window that allows setting the common monitor resolution and color depth A system reboot is required before the new resolution and or color depth can take effect Note you CANNOT change the monitor resolution and color depth from the Display Properties on each individual station e g right clicking on the Windows desktop p Remote Administration Console F mj xj Be aston ven View Help es AmE csi Settings HB SE eiie a 3 station 202 Running Seeing X 350 3 head PCI Display Bi 203 Running Ag Station 202 Stop Stations 04 Running E Station 203 Start Stations JM Station 04 ew E d Information amp Settings Sa US8 Device Assignment s Refresh m All Hosts Export List Properties
32. ings Portb DeviceConnected USB Mass Storage Device j EN 350 3 head PCI Display Card 1 1 Flash Disk USB Device E su station 02 Volumels J Station 03 Station 04 pi Information amp Settings LISB Device Assignmentts ggg Keyboards and Mice d tetotes TETTE Available LIEB Ports HOST PC Settings Main Console E e Standard OpenHCD USB Host Control Station 02 Ey RootHub O Station 03 H Port1 DeviceConnected U C Station 04 E Partz DeviceConnected U O LI You must uncheck this box to enable the check boxes ones Standard Enhanced PCI to USB Host for individual stations H All Hosts EE Part3 DeviceConnected E Fort Deviceconnected Tq Remote Administration Console File Action View Help e am 2 C Settings e g Local Settings Portb DeviceConnected USB Mass Storage Device cs 350 3 head PCI Display Card 1 1 Flash Disk USB Device 0 gay Station 02 Volume s J Poe Station 03 8 Station 04 Volume label FL Information amp Settings fa ler 6431 MB 0 36 MB Apply ERES UISB Device Assignment s Be ia Keyboards and Mice a Audio Devices Stationname o El Available USB Parts HOST PC Settings Main Console EE Standard OpenHCD USB Host Control Station 02 EGG RootHub O Station 03 H Part1 DeviceConnecked U E Port DeviceConnected U El Ports DeviceConnecked U H Fort DeviceConnec
33. l Bus controllers For more troubleshooting information visit the NComputing knowledge base in the support section of the NComputing website at www ncomputing com Page 46 X350 and X550 User Manual NComputing Glossary Access device XD2 a multi user computing station using NComputing patented technology It doesn t use a CPU VGA or main chipsets It shares resources of the Host PC using NComputing vSpace software and a PCI card containing a system on chip SoC Administrator a person who is responsible for managing a multi user computing environment such as a local area network LAN Administrator responsibilities typically include installing and configuring system hardware and software establishing and managing user accounts upgrading software and backup and recovery tasks Download the network transmission of a file from one computer system to another Ethernet the most widely installed local area network LAN technology specified in a standard IEEE 802 3 Firewall a set of related programs that protect the resources of a private network from users on other networks and control what outside resources local users have access to Gateway a network point that acts as an entrance to another network On the Internet a node or stopping point can be either a gateway node or a host end point node Host PC a computer in which the vSpace software has been installed Internet a worldwide system of computer ne
34. n CD or on the Windows Update Web site with your permission Can Windows connect to Windows Update to search for software Yes this time only Yes now and every time connect a device C No not this time Click Next to continue Cancel Do not install anything from Windows Update for the X350 X550 PCI card Simply click Cancel on this screen Now insert the software installation CD into the host PC s CD drive If the installer does not automatically launch go to My Computer open the CD drive icon and manually start the Install exe application At the installation screen click on the Install vSpace for X series button Install Program vSpace Desktop Virtualization Software for NComputing X series Before actual installation starts the software attempts to connect to the Internet to compare the software version on the CD with the latest software version on the NComputing update server If there is a later version on the NComputing server a Page 12 X350 and X550 User Manual NComputing prompt will appear to ask if you want to use the version on the CD or if you want to download the latest version At the installation Welcome screen close all running programs and click on the Next button at Installing NComputing vSpace 5 2 001 E x Welcome to the NComputing vSpace Setup program computing Close all programs you are running and click Next to continu
35. networking equipment such as a hub switch or router between the access device and the PCI card The signals being sent from the X350 X550 PCI card to the XD2 device are NOT Ethernet Connect the desired peripheral devices to each XD2 access device If you plan to use any USB devices connect these directly to the host PC these can then be assigned to each XD2 station with the vSpace software Using two screws provided you can attach the XD2 to the back of an LCD monitor that has VESA compliant mounting holes as shown below Page 11 X350 and X550 User Manual NComputing Install the NComputing vSpace Software Reminder This user guide applies to both Windows Server 2003 R2 SP2 and Server 2008 R1 SP2 Except for the vSpace Version numbers at the top of the install screen frames the installation screens are identical for both products and unless specifically noted all screen shots shown were captured from a Windows Server 2008 installation Turn on the host PC After Windows starts it will automatically bring up a dialog box called Found New Hardware Wizard For Linux please visit the support section of the NComputing website and enter Linux into the knowledge base for the latest information on installation in Linux Found New Hardware Wizard Welcome to the Found New Hardware Wizard Windows will search for current and updated software by looking on your computer on the hardware installatio
36. ngs click Back Destination Directory settings click Back Destination Directory A Es A ff you are satisfied with the settings C Program Files NComputing vSpace C Program Files NComputing vSpace f you are satisfied with the settings click Next to begin copying files click Next to begin copying files Create sys info file First time install screen Screen if vSpace has previously been instaled The vSpace software will then be installed Page 15 Ni Compu ting X350 and X550 User Manual Note Create sys info file enables the Windows utility to create a system information file and place it in your My Documents folder This process will create a record of your system s configuration but it may take some time to create wal Installing NComputing vSpace 5 2 001 E x NComputing v Space m Ta Source C Users Administrator Desktop w Space _5 02 001 S2K8 X series wSpacel Destination Skipping XPP 100 At the Add new users pop up select whether or not you would like to add new users to the system If you click on the Yes button the installation program will launch a screen to administer user accounts on the host PC If you click the No button the installation process will continue without bringing up the user administration screen If you choose to add or set up new User Accounts later you can do so by going to otart Settings gt Control Panel gt User Ac
37. nly give administrators access to the zh NComputing console This password will ONLY apply to the NComputing software installed on this system Resetting a forgotten password will require reinstalling this software package lt Back Cancel Note This password only applies to the vSpace software installed on this PC Resetting a forgotten password will require uninstalling and reinstalling the vSpace software Therefore the system administrator needs to manage this password carefully Note The NComputing Administration Console allows you to administer vSpace software and parameters associated with the access devices on this PC It will automatically be installed on this system At this point one of the following ready to copy files screens will be displayed If this is the first time vSpace has been installed on this system the Create sys info file check box will appear on the screen Unless it is requested by support we recommend you leave the box unchecked Review your selections and click on the Next button al Installing NComputing vSpace 5 2 001 E x al Installing NComputing vSpace 5 2 001 E x NComputing v Space NComputing vSpace Jl Ready to copy files Ready to copy files c Ta Jaa 2 Setup is now ready to copy files of Setup is now ready to copy files Components 8 f you want to review or change any vSpace O R ff you want to review or change any vSpace setti
38. oftware installation can be found by going to Start gt All programs gt NComputing vSpace gt vSpace Update Launch the Update Wizard and it will show you the current version installed on your system I e 4 4 004 Note that the vSpace Console application has it s own version number that can be found by clicking on Help About vSpace Console note this is typically a subset of the main software version e g 4 4 The version of the graphics driver for the X550 X350 can be found by going to the Device Manager and clicking on Display Adapters gt X550 Page 28 Ni Compu ting X350 and X550 User Manual Graphic Controller gt Properties gt Driver this driver version will have an additional digit added to the core vSpace version Using the vSpace Console Start the management console from the Windows Start menu The application is called vSpace Console You can also start the management console by right clicking on the NComputing icon in the system tray and selecting vSpace Management Console or by simply double clicking on the NComputing icon in the system tray Station Information vSpace Send Message MED 5 59PM The current color of the NComputing system tray icon displayed on the administrator s host station provides vSpace status information JAN 8 34 AM FO me aM FO me aM TA OK ac AM vSpace is enabled and vSpace is enabled and running vSpace has been running normally but a minor system module disable
39. pressty set in the HComputimg EULA see Microsoft Windows Serrer to Windows XP icense Fights In al cases your mghlis and obbgatzons with respect io thie use FrSpece so parare miti Windows Server soPjtrare aod Windows Cleri software e defined by both the HComputirg vSpace EULA and the spphbzatie Microsoft ofwa Licensee Agreement ca EULA For more adformation about beens From the Choose Destination Location screen you can choose to install vSpace in the default location or you can navigate to a different location and install vSpace there When you are finished click on the Next button Installing NComputing vSpace 5 2 001 NComputing vSpace Choose Destination Location NComputing vSpace will install in the following directory To install in this directory click Next To install in a different directory click Browse ortype a new directory path Page 14 X350 and X550 User Manual NComputing At the Create Password for Administrator screen select whether to use or disable use of an administrator password If you choose to use an administrator password enter it and retype it Click on the Next button mh Installing NComputing vSpace 5 2 001 l x NComputing v Space Create Password for Administrator Ta By setting this password you will be asked to enter it each time you change any entry in the NComputing console Altematively you may wish to disable this password and use Windows policies to o
40. puting Product Registration The X350 X550 PCI card contains an embedded hardware license which allow it to support up to five three access devices When first installed the X350 X550 starts a trial license which permits you to use up to five three attached access devices for the next 30 days Until you register sessions are limited 60 minutes and a reminder info box like the one shown below will be displayed at least once a day on every user station If you fail to register the X350 X550 card with NComputing online or offline within the 30 day trial period the PCI card will cease to function Station work time limit Please cloze all your applications Tou have O minutes and 52 seconds before the workplace will shut down x350 card 1 must be registered within 30 days User sessions are time limited until card is registered Exit Station Now Reminder box displayed daily on each user station attached to an unregistered PCI card Warning box that 60 minute session limit has been reached that appears on user station prior to station shut down Allowing a card s trial license to expire will not prevent you from later registering the card You can always launch the vSpace Registration application from the PC s main screen via Start gt All Programs gt vSpace gt vSpace Registration Then perform either online or offline registration and full PCI card functionality will be delivered once the card is successfull
41. ral Lock FIFE ZR era PS 2 2 EE 103 106 21 StH PS 2 FLEET 10340621 Ptah 101 Key FEMS LHS 2 5 Type 3 StH 101 Eeu E EF M5 LH Sl 2 EE Type 2 Page 39 Ni Compu ting X350 and X550 User Manual Information amp Settings The Product Information item shows information about the installed vSpace software such as product name build date version string and vendor information You cannot modify these values i Remote Administration Console File Acton View Help e elg BIB m mg Settings El g Local Settings Product Name NComputing vSpace El E X350 3 head PCI Display Card Build Date 19 05 2002 station 02 Version String 5 2 001 station 203 Vendor Name NComputing Inc D vidil c Home Page http vwww ncomputing com rh ot Inf es cus et Technical Support http www ncomputing com suppaort aspx ese mds Copyright Copyright C 2000 2009 NComputing Inc and licens Sia System Settings EP Serial Numbers sw LISE Device Assignment s m d al Hosts d The User information item shows the information entered during the registration process and double clicking an item brings up a window allowing you to change the value jm Remote Administration Console File Action wiew Help Settings E ee Local Settings alee 550 5 head PCI Display Card A Compan dll Station 02 A Company A Email Bl Station 03 2 mA Station 04 A Phone b eds Name Properties eae
42. red PCI card s will have the appropriate box checked Click on the Next button to proceed vSpace Registration Process X Register On Line Serial number selection page ofl Back Cancel In the Ready to register On Line screen you will see the user information previously entered and the PCI card numbers chosen for registration Confirm that the information is correct and click on the Next button to complete the process Page 21 X350 and X550 User Manual NComputing vSpace Registration Process x Ready to register On Line gt Please check your setting to register if you ready to register please click Next Numbers to register Country United States of America Address fi Lagoon Drive zi City Redwood City NT State Province ca Please check your registration l settings Zip 94065 If you are satisfied with the E mail Jooooy ncomputing com settings click Next to begin Phone 555 1212 the registration Reseller Dealer Name My Dealer Type of Use select Non profit cres You will then see a registration progress bar on the On line Registration process screen Once the online registration process has completed you can view the results including which PCI card s were successfully registered Click on the Finish button vSpace Registration Process x Registration result page thanks for registering E Registration was fini
43. registering Register File B Documents and Settings Administrator My Documents R was created successfully Please send this file to register center Once the file is created you can copy it to another PC if necessary Email that file to registration ncomputing com You will receive an immediate email reply confirming that the registration information reached NComputing If the registration system determines that the file is valid and that the X350 X550 is entitled to be activated you will receive an email within the next 2 or 3 minutes with an attached license file specific to that X350 X550 card s and the PC in which it was installed Once you receive the license file start the registration program again and select Off Line Activate a license file vSpace Registration Process Select registration method On Line C On Line Register via Internet Off Line C Dff Line Register via File E mail lt Back Cancel Page 24 X350 and X550 User Manual NComputing The next window allows you to specify a disk directory where you have stored your returned license file s vSpace Registration Process X Off Line registration mode Directory c Select Directory Disable auto search directory License File s Add File s Please select directory with license file s which was received by e mail Cancel The registration program will search through the specified disk directory it
44. registration program welcome screen if vSpace password protection is turned on you will need to enter your password Then Click the Next button If password protection is on a password entry box will be available Enter your password to continue Pao yoe the password and Gen chch Neat gt button bo confinue with the Regeteton Pogam vSpace Registration Process x Welcome to the vSpace registration program P M This process will register and computing activate your product It must be done correctly to enable the full functionality of this product Parone Desktop Virtualization Please click Next to continue with the Registration Program At the Collecting information about your system screen enter the name of the person that will be maintaining the vSpace software on this system You must also enter the persons company select a location country from the dropdown box enter street address city state province zip code and phone number reseller dealer name where the product was purchased and select the type of expected product use from the second dropdown box The email address must be entered twice and the two fields are compared to prevent typing errors All fields in this screen must be completed When finished click the Next button vSpace Registration Process x Collecting information about your system Please fill in the Following fields Name Tem Customer
45. rn e Enable Auto Logon mode When this is enabled and there is an entry in the username and password fields the specified username is automatically logged in when the station starts Note a password must be entered to enable this feature Also note that in some environments your Windows Group Policies may require users to first hit CTRL ALT DEL to complete a logon e Run this program only during Logon and In folder When you select a program to run and the folder where it is located the program is started when there is a logon using the station This option along with the Enable Auto Logon are often used in setting up unattended kiosk environments e Initial keyboard state These check boxes allow setting the specific keyboard states that will be active when the station starts There are separate settings for Num Lock Caps Lock and Scroll Lock e Keyboard Type only visible on operating systems using double byte characters such as the Korean language OS Use this drop down to select the appropriate keyboard type from the available options see below SAKA ty ca zx Ep AUS RSH ae AHOA SS x550 PCI Card Station 02 SHOA Ol Station 02 0 A station 03 a Station 04 w AE AE SE ALABIOLA AS AM Station 05 A Station 08 BIDIAS 232 SAHA AASR SM AS g Ek sae TLS aye oc as We ee moo cm ASA ae iy Al El aH 20 Min Monitor off z g E Ez 272 AEH NumLock Caps Lock Sc
46. shed successfully ie E Cancel Offline Registration In the offline registration function you will create a file containing the PCI card number and the user registration information that must be emailed to registration ncomputing com Once a matching registration file has been emailed back you will restart the vSpace Registration program and point the application to the location where you have stored the returned X350 X550 license see multiple screen shots below When you select to register offline the screen presented allows you to select the serial number s to register The window provides a list of X350 X550 PCI card number s read directly from the card s For each serial number the window shows if it is registered or not yet registered Any unregistered PCI card s will have the appropriate box checked Click on the Next button to proceed Page 22 Ni Compu ting X350 and X550 User Manual vSpace Registration Process i x Register Off Line Serial number selection page oft ires In the next window you see the user information previously entered and the PCI card numbers chosen for registration Confirm that the information is correct and click on the Next button to complete the process vSpace Registration Process 1 x Ready to register Off Line Please check your registration settings if you are ready to register offline please click N ext 2 Serial Number
47. system boots up This is normally left defaulted to on otherwise you will have to manually start the station from this administration console In the tool bar individual stations can be turned on or off by using the green triangular arrow or red stop sign e Enable Shut Down option without logging on to the station If this is turned on access device users see the shut down options in their logon window and their Start programs tab This would allow the host PC to be shut down without a valid user logon If this is turned off the shut down options are not visible until the user logs on e Monitor off An individual X series station consumes less than one watt of power but the monitor attached to it consumes many times that 50 70 watts for an LCD monitor and well over 100 watts for a CRT Thus the X350 X550 PCI card provides an EXTRA energy saver setting that is independently configurable for each access device or station This drop down sets the amount of time the station can be idle before the X350 X550 puts the monitor into a sleep state Moving the mouse or hitting a key on the keyboard attached to the corresponding access device will wake the monitor back up The installation default value for Monitor off is 20 minutes Selecting the value of Never Page 38 X350 and X550 User Manual NComputing means that the monitor will always remain powered on All normal screen saver functions still apply to prevent monitor bu
48. ted U re Standard Enhanced PCI to USE Host p Sa All Hosts C Station 04 With the allow all users box unchecked you can then set individual station check boxes Allow all users access to every USB port Page 44 X350 and X550 User Manual NComputing mu Remote Administration Console File Action View Help e s alme 3 Settings e H Local Settings EM x350 3 head PCI Display Card us Station 02 JB Station 03 bes Station 04 p CD Information amp Settings Es USB Device Assignment s in ia Keyboards and Mice Portb DeviceConnected USB Mass Storage Device 1 1 Flash Disk USB Device zl Volumelsh J fe w enm nave Station number Main Console Station 02 Station 03 Station 04 eo bls Audio Devices ER Available USB Ports HOST PC Settings E Standard OpenHCD USB Host Control EL RantHub E Part1 DeviceConnected U El Fort DeviceConnected U E Part3 DeviceConnected U E Fort DeviceConnected U m e Standard Enhanced PCI to USB Host p All Hosts With the allow all users box unchecked you can then set individual station check boxes Allow all users access to every USB port File Action View Help e gt alme Settings El a Local Settings amp Portb DeviceConnected USB Mass Storage Device Ei 4350 3 head PCI Display Card 1 1 Flash Disk USB Device j H
49. tween Computing me and you Please read ihis ertire ELLA The terns and conditions set forth in Thes ELLA apply to ihe Computing software named above heremaher refemed to as Software and include ihe media on which you recereed A any as well as the NComputing access Geece named above hareinaflar reiemed to aa Licensed Device This EULA suparsedas all other licensing terms for he Software and Licensed Devices Updates to the Software and or Licanced Desices supplied by MOomeuting Through x labarai bend cranes oo eihar inser sen cles ribane aA thie El A i agree rana At the product terms of use screen read the terms of use document and optionally print it out When you are finished click the I agree checkbox and then click Next uo aian Computing vape 200 1 MCmmpuling w 5Space Tema ol use Unus feed ec acce the fobeewieg emma of ose Wee the sool ber do vew Tha erties agreement or ups fa Pert button fenua ob ize bornaed ey Comput g Lo use the vSpace acfbwars ursder the terse of ibe EULA You mant also acqua the appeoprsate frumber of Viesdows Senna tenes and Chent Access Lorenses for each dewies er user aceesging Windows Server software You consol use the vEpace software woth Windows Chent mee Windows Vista Windows T uniess a single user and no other user rcesses the same Windows Client software al ay one bene of you aee dto do so ander am applicable licerzse Brom Macrosod of as ex
50. tworks in which users at any one computer can if they have permission get information from other connected computers and sometimes talk directly with users at other computers Log on Logon is the procedure by which an entity person program or system exchanges credentials with an operating system or application in order to be allowed access to the OS or application Almost always a logon requires that the user have 1 a user ID and 2 a password Often the user ID must conform to a length requirement such as eight characters or more and the password must contain at least one digit and not match a natural language word User one who uses a computer system Users need to identify themselves to be able to access the computer system In order to ensure unique identities the system administrator usually assigns each user a username associated with a defined set of computer resources USB Universal Serial Bus is a standard designed to allow peripherals to connect and identify themselves a computer via a standardized interface socket USB allows devices to connect and disconnect from a computer without the forcing the computer to be restarted 163 0053 Rev J Page 47
51. user None d Bj Station 05 Default user Es Bj Station 06 Status Running z 8990 PCI Car Piers T xj Sou PCI Cat a Mu A Before stopping a station it is important that you exit all programs and log off the station sepine car evice 5B Input devices Ei Y all Hosts Are you sure vou want to stop Station 02 Right clicking a station in the left window or clicking the message icon in the toolbar allows you to send a message to the screen of the user session currently running on that Station From this window you can only send messages to stations attached to this PC Page 35 X350 and X550 User Manual NComputing If you right click directly on a station number you can access three tabs of available information The Application loaded tab shows all the applications running on that station s session p Remote Administration Console E i 10 xl File Action View Help e olm a em oris c settings Application loaded Information Station Settings Er Bg Lacal Settings EE yooo 5 head PCI Display Card T E amp n Ic i Application M 5 E Station 02 E csrss exe scetur da winlagan exe li Station 04 2 A Station 05 81 Station 06 ED Information amp Settings z a Product Information ao I si User Information bs Bey System Settings E d Ei Serial Numbers o E USB Device Assignment s m All Hosts The Information tab seen below shows the following information about th
52. xt Page 27 X350 and X550 User Manual NComputing ere NComputing Space Update mj xl Welcome in NComputing vSpace Update Service Version of product installed on this computer NComputing vSpace Version 4 03 0986 21 08 2008 Subscription Update server America Update Server America Version of Product on the FTP Server NComputing vSpace Version 4 3 92 16 05 2008 File Size bytes 5352505 Y ou don t need to perform the Update ptions If there is a new version available click on the Download button to start the update process When the download is complete 1 if you previously used the options button to select save update program to disk the update will be saved to disk for you to apply later 2 if you didn t use the options button to modify the standard update behavior installation of the new version will immediately begin ar NComputing vSpace Update a IOl xl Welcome in NComputing vSpace Update Service Version of product installed on this computer NComputing vSpace Version 4 03 0896 21 08 2008 NComputing vSpace x 2 J Do you want to exit the Update Program You don t need to perform the Update Options Exit If there was no new version available simply click on the Exit button You will be asked to confirm that you want to exit and then the update program ends The core version number for your vSpace s
53. y registered with NComputing EN Administrator A Acrobat com Manage Your Server oT My Computer Adobe Reader 9 e Internet Explorer Windows Contacts a Windows Update j Accessorie c ries 4 J Administrative Tools Click on i d Windows Explorer G Control Panel jb Extras and Upgrad vSpace Registration ig Administrative Toc B Nco vS zi EEE Command Prompt W ix Uninstall vsp E abet taes i vSpace Consol By vspace Registr aie J ace em EET Support Click on vSpace Updat vSpace Registration Ui startup Administrative Tools a Notepad x Windows Catalog Windows Update ee Vy Paint 7 Accessories gt Run 7 Startup gt 4 Internet Explorer _ Add X300 Serial Numbers Outlook Express Ej vSpace Console Remote Assistance 8 vSpace Registrat 2 Administrative Tools vSpace Update fin NComputing vSpace gt Uninstall vSpace toa off O shut Down eens M Untitled Paint Windows Server 2008 screen Windows Server 2003 screen NOTE If you have two matched X series cards installed in the system the vSpace Registration application will register both cards at the same time Page 19 X350 and X550 User Manual NComputing At any time during the registration process you can use the Back button to return to a previous screen to change your entries and you can also click on the Cancel button to cancel the process at that point At the
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