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GFI Backup 2010 Business Edition Administration and User Guide

1. i Commands in Queue Create Date 4 Actions 02 03 2010 16 06 50 Remove 02 03 2010 16 06 48 Remove 02 03 2010 16 06 48 Remove 02 03 2010 16 06 48 Remove 02 03 2010 15 06 50 Remove Close Screenshot 17 View queue 3 From the Commands in Queue dialog review the list of commands in queue for the selected agents The available options in this dialog are OPTION DESCRIPTION Clear Queue button Click this button to clear the queue of the selected agents from all tasks Remove hyperlink Click the relevant hyperlink to clear the queue of the selected agents from that specific task 4 Click Close to finish reviewing the queue 30 e GFI Backup 2010 Business Edition Managing Backup Agents GFI 3 Configuring File Folder Backups 3 1 Introduction Once GFI Backup Administration Console is installed and agents are deployed on all the computers from where to take backups configuring new backup tasks is the next logical step in using GFI Backup This chapter covers the following topics e Creating a new backup task e Starting previously created backup tasks e Stopping backup tasks in progress e Modifying existing backup tasks e Deleting backup tasks NOTE 1 For information on how to backup data to tape refer to the Tape Backup and Restore chapter in this manual NOTE 2 For information on how to back up SQL Server data refer to the Microsoft SQL Server backups chapter 3 2 Creating a ne
2. ADMINISTRATION CONSOLE List of file filters that determine which source files to include exclude from backups CTED Inclusion list File types to INCLUDE in backup E File Types C Financial Files E Music Files Common E C Music Files All C Picture Files All M ea ER ni E H HH J Exclusion list File types to EXCLUDE from backup amp File Types Ec C Financial Files C Music Files Common E L Music Files All E Picture Files All Im La ra E H HE J Apply inclusion exclusion masks also to folder names Exclude temporary system files Exclude all temporary amp useless files Close Screenshot 35 File filters 3 From the file filters list select the file filters to include or exclude from the selected paths Also configure the following options FIELD EXPECTED INPUT Apply inclusion exclusion Choose this option to apply the chosen inclusion exclusion file filters to masks also to folder names folder names Exclude temporary system files Choose this option to exclude temporary system files from the files to be backed up by GFI Backup Exclude all temporary amp useless Choose this option to instruct GFI Backup to skip all temporary and files useless files from being backed us by GFI Backup 52 e GFI Backup 2010 Business Edition Configuring File Folder Backups GFI 3 3 Starting previou
3. Incremental Backup Item level restore LAN folder Media Spanning Microsoft Volume Shadow Copy Service DEFINITION The act of installing software on to a system for example the installation of the GFI Backup Agent on client computers Applications installed on the computers where GFI Backup Agent is installed and which can be backed up by GFI Backup A replace backup type where all the data changed since last full backup is backed Typically this backup is slower to take but faster to restore The most popular tape format in use at the low end of the tape drive market Capacities vary from 72GB to 320GB A proprietary technology owned by Quantum DLT V is targeted for small and medium sized businesses while DLT S SDLT is a high capacity range aimed for enterprise and larger businesses DLT S SDLT also supports DLT V for backward compatibility DLT includes WORM capability It supports Hardware compression with a compressed capacity up to 1 6TB per cartridge and also higher data throughput than DAT drives The process of recovering and restoring data in the eventuality of a disaster It is highly recommended that such a process is planned audited and tested on a regular basis See Digital Linear Tape The settings that enable GFI Backup to encrypt the data to back up This includes the type of encryption ZIP AES and the encryption password A remote backup destination accessible via the FTP protocol where the files to
4. Highest Performance Lowest Price GFI GOLD CERTIFIED GFI Backup 2010 Business Edition Administration and User Guide GFI GFI http www gfi com E mail info gfi com Information in this document is subject to change without notice Companies names and data used in examples herein are fictitious unless otherwise noted No part of this document may be reproduced or transmitted in any form or by any means electronic or mechanical for any purpose without the express written permission of GFI Software Ltd GFI Backup was developed by GFI Software Ltd GFI Backup is copyright of GFI Software Ltd 1998 2010 GFI Software Ltd All rights reserved GFI Backup is a registered trademark and GFI Software Ltd and the GFI logo are trademarks of GFI Software Ltd in Europe the United States and other countries Last updated 6 August 2010 Version number BUP ACM 1 28 01 GFI Contents 1 About GFI Backup 1 Teed WPGC WO ernt a a ara 1 TZ Using this manual sssrinin a a A EEE Ra TENERAS 1 1 3 Terms used in this PAA sc sitatesntescen ces teceenntesesinnadtecencadaneanses staceradeacesndeecnee 3 1 4 How does GFI Backup WOrk ccccceeeeeeeeeeeeceeeeeeeeeeeeeecaaeeeeeeeeeneeeneaaees 4 1 4 1 GFI Backup Administration Console cccceeeeeeeeeeeeeeeeeeeeeee 4 1 4 2 GFI Backup Agents sic ccicetcadeetsrcnteieneiiatamaetatememnietamemacmian 5 1 4 3 Firewall ports to enable for GFI Backup
5. Restoring File Folder Backups GFI Backup 2010 Business Edition e 59 GFI Backup Restore Backup Wizard ADMINISTRATION CONSOLE OSCILI TOE Source STEP 2 of 2 Specify the backup source to restore Select the backup session to restore Only one backup can be restored during this restore session Select Computer Backup Name Backup Destination Encrypt Compress Computers amp Users a i new tack ree a ma pirn _ 6 Files amp Folders e C ao 6 source AA 1tet r mA ave o mO 4b 1 PO 5t 0 ua 6 bt 0 4 m bid m r l Restore to a different location Configuration progress 1 2 3 Ea E Screenshot 40 Select individual file s to restore 4 From the Select Computer list select the user for which to restore data 5 From the list of backups displayed select the backup to restore data from expand its contents and select the checkboxes next to the items to restore 6 To restore to a location different from the original location select Restore to a different location key in the path and click Next to continue restore configuration Alternatively to restore to the original location click Next 60 e GFI Backup 2010 Business Edition Restoring File Folder Backups GFI Backup ADMINISTRATION CONSOLE Restore Type Source Restore Summary Restore Type Full backup restore Computer RDALLI Task Test Backup Configuration progress Restore Backup Wizard Summary of
6. ssssssssserreessssressrrrresssee 5 1 4 4 GFI Backup Services seseseesenereeeesseesrtrrnrressrrrrerrnrtrssrrrrerrrnnreent 6 1 5 GFI Backup licensing eer ener er ee ern ee eee 6 15 1 License type Sheer nnii a E EE EA RERE 6 1 5 2 Further information ice sec arta occ ieestese ced card lasecancndibcxmnedtiieen adtomatoceveniled 7 1 6 Minimum requirements and installation cc cccceeeeeeeeeeeeeeeeeeeeeeeeeeeesaaees 7 2 Managing Backup Agents 9 21 introductio istccientscrtaedetccpenbiaxtiegde RE ERE A 9 2 2 Deploying GFI Backup Agents in Active Directory environments 9 2 2 1 Installing GFI Backup Agents using GPO in Microsoft Windows Server 2003 skene n A N E E 9 2 2 2 Installing GFI Backup Agents using GPO in Microsoft Windows Server 2008 ercer nina 13 2 3 Deploying GFI Backup Agents manually cceceeceeeeeeeeeteeeeeeeeeeeeeeees 15 2 3 1 Deploying agent manually by logging in on client pC 15 2 3 2 Printing or sending agent deployment instructions via email 18 2 4 Switching between Data Access Methods cccceceesseeeeeeeeeeeeeeeeetaees 19 2 5 Managing GFI Backup Agent ccccceeeeeeneeeeeeeeeeeteeeeeeeeeeeeeeeeeeeenaaeas 22 2 5 1 Authorizing AQSNIS sesccimecnecccetensctvecennceien madaccodcientnntensinuecenmiecentadearedd 24 2 5 2 Unauthorizing COC Gs eseaes erschcttcecathesael teeta tie ese eeiseecne ees 24 2 5 9 Deleting Agents sessin a nee E EEE RE 24 2 5 4
7. GFI Backup Settings General Notifications Updates User Permissions Central Location Use this page to view and modify Task settings Wait 5 Minutes after system startup before running Tasks WV Use the Volume Shadow Copy Service VSS if possible On VSS failure Prompt with timer x e WV Show Tray Popup when a Task is running W Show Shutdown dialog after Task completion F Reload CD DVD in writer on backup completion vV Move files to Recycle Bin instead of delete Task threads priority for slower systems Normal x Screenshot 64 GFI Backup Settings Backups Tab Tasks option 102 e GFI Backup 2010 Business Edition Customizing GFI Backup OPTION Wait x Minutes after system startup before running Tasks Use the Volume Shadow Copy Service VSS if possible On VSS failure Show Tray Popup when a Task is running Show Shutdown dialog after Task completion Reload CD DVD in writer on backup completion Move files to Recycle Bin instead of delete Task threads priority for slower systems DESCRIPTION Prompts GFI Backup to wait for a number of minutes before a backup task starts Use this option for example if your systems run a script or an automated process on system startup Default value is 5 Enables GFI Backup to leverage Microsoft s Volume Shadow Copy Service that enables GFI Backup to ensure consistent backups as well as copy files currently in us
8. logged on selected time the backup task is triggered Selecting this option will prompt the GFI Backup computers wizard to only display workgroups domains or computers for which this backup will apply Configuring File Folder Backups GFI Backup 2010 Business Edition e 33 6 From the computers tree view choose the computers users for which the new backup operation will be applicable to and click Next NOTE The computers tree view updates automatically on selecting the set of users for whom this backup task will be applicable r GFI Backup New Backup Wizard ADMINISTRATION CONSOLE STEP 3 of 7 Specify the source files and items to be stored during this backup af Pe Files Folders Drives Backup source selector Specific Paths Apply to ALL COMPUTERS Path to add to backup Enter path Ada Browse TIP System variables are supported C Path On Fie Fitters Configuration progress 1 2 3 4 5 6 Z k Screenshot 20 New Backup task Select Source Specific paths 7 In the Source tab select the source files folders or drives to back up and click Next to continue setup The available options are 34 e GFI Backup 2010 Business Edition Configuring File Folder Backups GFI Files Folders The rf Files Folders sub tab enables you to backup files or folders from specific paths from specific computers or specific file types r GFI Backup New Backup Wizard ADMINISTRA
9. ra we peuo P I manonce 01 02 09 O Computer 2 s up W mt 4 4 Use this option to restore only individual O Computer 3 a aian C enea e aana z O Parere Backupt L soe Din y Y weekly 08 609 items from a specific backup Onire Backups al E CDR om nonce 01 02 00 s gt Besiore aton progress maman ECS CO E t 2 3 Configuration progress Es Es EB 1 2 3 4 Screenshot 36 Selecting Full backup restore 56 e GFI Backup 2010 Business Edition Restoring File Folder Backups GFI 3 In the Restore Type tab select Full backup restore option and click Next F GFI Backup Restore Backup Wizard ADMINISTRATION CONSOLE Nichi Source STEP 2 of 2 Specify the backup source to restore Select the backup session to restore Only one backup can be restored during this restore session Select Computer Backup Name Backup Destination Encrypt Compress Schedu Computers amp Users Test Backup c backups no no manual RDALL 2 User m 4 m b 4 m gt Restore to a different location Configuration progress 1 2 3 E A Screenshot 37 Select computer and backup to restore 4 From the Select Computer list select the user for which to restore data 5 From the list of backups displayed select the backup to restore NOTE If the GFI Backup Agent on the computer where the backup will be restored does not respond to GFI Backup requests GFI Backup will display a warning message
10. 3 4 5 6 7 E 4 Screenshot 22 New Backup task Select Source File types 36 e GFI Backup 2010 Business Edition Configuring File Folder Backups GFI From the Backup Source selector drop down select FIELD Specific Paths Browse Computers File Types EXPECTED INPUT GFI Backup will back up all data or specific file types located in the specified locations on the previously selected computers To add a path 1 In the Path to add to backup field key in a path or click Browse icon to select the path from where to back up data 2 From the Apply to drop down select the domains workgroups or computers for which the newly keyed in path applies and click Add to add path to list of paths to back up 3 To delete a path previously keyed in select the path and click Delete 4 To configure the file types to back up click the File Filters button and select the file types to include exclude For more information on how to configure file filters refer to the Configuring file filters section in this chapter GFI Backup will enable you to browse the computers previously selected from the Computers tab and to select the drives folders files to back up Navigate through the computers displayed and select folders files by selecting the checkboxes next to the files and or folders to backup Other available options are Backup the same items on all computers Instructs GFI Backup to backup the selected items from a
11. Backup Agents from remote computers refer to the Uninstalling GFI Backup chapter in this manual NOTE 1 On deleting an agent from the list any system tray options allowed for the user computer are grayed out except for the Options and Help NOTE 2 To enable backups for deleted agents If the user on the computer where the GFI Backup Agent is deployed is allowed to the system tray ask the user to click Options from the system tray and enable the Connect and receive commands from the Administration Console checkbox For more information on the GFI Backup Agent options refer to the GFI Backup Agent User Manual This manual is installed with the GFI Backup Agent or can be downloaded from http Awww gfi com business backup software manual If the user is denied access to the system tray re install the agent For more information on how to install an agent refer to the Managing Backup Agents chapter in this manual To delete an agent 1 Select Agents tab 2 From the Agent List select the agents to delete by checking the checkboxes next to the agents 3 Click Delete x 2 5 4 Configuring agent properties Backup agent permissions enable you to configure the users and users permissions associated with deployed agents To configure agent permissions 1 Select Agents tab 2 From the Agent List select one or more agents to configure by checking the checkbox next to the agents and click Properties NOTE Selecting multipl
12. Configuring agent properties 0 0 0 0 eeeeeeeeeeeeeeeeeeeeeeeteeeeeeeeereeeeee 25 2 5 5 Updating agents view cccccceeeeeeeeeeeeeeeeeeeeeeeeeeesaeeeeeeeeeenenead 29 2 5 6 Viewing agents TASKS sic cecsiaeislanchosepinensi aeOecdvteedd ecules 29 3 Configuring File Folder Backups 31 GFI Sid WMMOCUGHON suitcencctsccnrseteneontebereedanss e E RENEE A ENER EERE A 3 2 Creating a new backup taSk ssssseseeessesrrerrrrerrssrrrrrrrnrteserrrnnrnnnense nenene 3 2 1 Configuring file filters 2 22 e eee e eset eeece eset eee eeeeeeeaaeeeeeeeeeeeeneas 3 3 Starting previously created backup tasks ccceccceccceeeeeeaeeeeeeeeeeeeeeees 3 4 Stopping backup tasks in progress eeceeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeaaees 3 5 Modifying existing backup taSkS eeeseccceeeeeeeeeeeeneeeeeeeeeeeteeeeenaaaees 3 6 Deleting backup TASKS xoeticcccectecenatsioteinretzedinnietenmreceedeanssnisrerciecdiiniataimecuier 4 Restoring File Folder Backups 4l 1 2 2 2 9 pre eres emery eer a er ener Nee ere ee ree 4 2 Restoring complete DACKUDS cccceeeeeeeeeeeeeeeeeeeeeeeeeeeneeeeeeeeeeeeeenneaees 4 3 Restoring individual multiple items from backup eeeeeeeeeeeeeeeetteees 5 Status Monitoring SA giilge 0 ails q URreeen eer mentee eenrr a ee eee cee eer eee 5 2 GFI Backup performance dashboard ccccceeeeeeeeeeeeeeeeeeeeeeeeeeesaeees 5 3 Backup and restore acti
13. External HDD or LAN FTP location 39 Destination tab 38 General tab 32 options Backup Type 47 options Compression Settings 46 options Encryption Settings 47 Options tab 46 pre amp post actions Actions 50 pre amp post actions Notification Settings 50 Pre amp Post actions tab 49 Scheduler tab 48 source Drives 38 source Files Folders 35 Source tab 34 New Backup Wizard tape 74 Computer tab 74 Destination tab 76 General tab 74 Options tab 77 Pre amp Post actions tab 77 Scheduler tab 77 Source tab 75 New M icrosoft SQL Server Backup W izard 81 Computer tab 81 Destination tab 82 General tab 81 Options tab 83 Pre amp Post Actions tab 84 Scheduler tab 84 Source tab 82 0 open file backup 127 P proxy settings 143 configuring settings 143 R registry keys 127 remote store 127 replace backups 127 129 reports Daily Backup Status report 67 filtering 87 printing 89 viewing 89 Restore Backup Wizard 55 58 78 84 restoring a Microsoft SQL Server backup 84 restoring complete backups 55 restoring data from tape 78 restoring individual multiple items from backup 58 S self extracting archive 127 setting up your backup strategy 135 Settings dialog backups Credentials 104 backups Tasks 102 150 e GFI Backup 2010 Business Edition Index Backups tab 102 Central Location tab 112 General tab 100 Notifications tab 105 Updates tab 106 user permissions Add 110 user perm
14. From Email Report gfi com Send Test Email Daily Digest Use this section to enable the auto generation and distribution of a backup status report on a daily basis l Send Daily Backup Status report via email Screenshot 44 GFI Backup Settings Notifications tab 2 Select Notifications tab and from the Daily Digest area enable Send Daily Backup Status report via email 3 From the MailServer Settings area specify the recipient and SMTP server settings For more information on how to configure the mail server settings refer to the Notifications tab section in the Customizing GFI Backup chapter 4 Click Send Test Email Verify the receipt of the test email to ensure that the email settings are correct 5 Click Apply to save settings and Save to close Settings dialog 68 e GFI Backup 2010 Business Edition Status Monitoring 5 4 2 Daily Backup Status report contents The daily backup status report provides summaries of the number and distribution of executed tasks as well as their completion status It also provides lists of tasks that completed with errors or warnings Activity Overview summary The Activity Overview summary contains the following information Activity Overview Task Executions Distribution Tasks Executed 100 Scheduled operations 27 Manual operations 73 Screenshot 45 Daily Backup Status report Activity Overview summary DETAIL DESCRIPTION Tasks Executed Displays the total amount and perc
15. and generate reports with details on backup previously completed backups and restore operations Backup Tasks Activity Last 7 Days Agent Activity Last 7 Days a Disk Space Central Destination a Occupied 22 Tasks Executions 100 Central Backup Successful 4 Total Agems 2 75 Destination RDALLI With Warnings O Active Agents 50 backups 7 d With Errors 2 inactive Agents 0 25 Available Space Total 6 0 i 231 61GB Messages 2 amp Backups finished with errors Use the Reporting tab to access more details Screenshot 42 GFI Backup performance dashboard Status Monitoring GFI Backup 2010 Business Edition e 63 PANE Backup Tasks Activity Last 7 Days Agent Activity Last 7 Days Disk Space Central Destination Messages DESCRIPTION Displays the following information e Tasks Executed Successfully e Tasks Executed with Warnings e Tasks Executed with Errors e Total number of Executed Tasks Displays the following information e Total Agents e Active Agents e Inactive Agents Displays information related to the disk space remaining on the drive where the default backup destination is configured By default the default backup destination is the drive path configured during GFI Backup installation To modify this setting select Settings option and select Central Location tab For more information refer to the Central Location tab section in the Customizing GFI Backup chapter Disp
16. and support GFI Backup 2010 Business Edition e 121 ISSUE ENCOUNTERED A Warning notification that a Backup task finished with warning s and that the source folder does not exist is returned on a backup being triggered A Waming Notilicalion s Hackep task hushnud wth wrirengle DE What tape drives are supported by GFI Backup Daily Backup Status report GFI Backup is not sending the Daily Backup Status report Daily Backup Status report All the amounts and percentages within the Activity Overview and the Task Completion Status summaries are zeros SOLUTION Possible cause Error due to backup source folder not found or due to a backup source drive that does not exist Action Ensure that all backup source drives or folders exist For more information on the tape drives supported by GFI Backup refer to http kbase gfi com showarticle asp id KBID003777 and http kbase qfi com showarticle asp id KBID003808 Possible cause The Daily Backup Status report option might be disabled Also the mail server settings are either not configured or configured incorrectly Actions 1 For more information on how to enable the auto generation and distribution via email of the report refer to the Enabling Daily Backup Status report section in the Status Monitoring chapter 2 For more information on how to configure the mail server settings refer to the Notifications tab section in the Customizing GFI Backup chap
17. application that is installed on the computer where the tape drive is installed NOTE You might need to grant the required rights to the user used to access the GFI Backup Agent For more information refer to the Configuring agent properties section within the Managing Backup Agents chapter in this manual 3 Start configuring a new backup task in the GFI Backup Agent until you arrive to the Destination tab NOTE 1 The backup task configuration does not need to be completed and run therefore you can enter dummy data NOTE 2 For detailed instructions on how to create a new backup task within the GFI Backup Agent refer to the GFI Backup Agent documentation installed with the GFI Backup agent 4 Inthe Destination tab select Tape and click Check tape device and media parameters 140 e GFI Backup 2010 Business Edition Appendix 3 Tape drives Device amp Media parameters xi y Pi Using this dialog you can check the tape driver and media parameters Device name Quantum DLT 5160 Tape Drive river parameters Default block size 64 00 KE 65536 bytes Maximum block size 64 00KB 65536 bytes Minimum block size f 2 80 bytes 2 bytes Maximum partition count 6 Compression True Features low 53662144 Features high 307229873 EOT warning zone size 0 O me Report set marks False Data padding False edia parameters Capacity 75 83 GB 81426120704 bytes Remain size 77 80 GB 83542016000 bytes Block s
18. back up Configure a new Microsoft SQL Server backup task 1 From the GFI Backup Administration Console main screen select New Backup option 2 Select Backup SQL Servers option 3 In the Welcome to the New Backup Wizard dialog select Backup to Local External HDD or LAN FTP location or Backup to CD DVD or Tape 4 In the General tab key in the new Microsoft SQL Server backup task details and click Next e Backup Task Name Define the backup task name that will be associated with the new task being created e Backup Description Key in an optional description of the new backup task being created 5 In the Computer tab select the computers for which the new backup operation will be applicable and click Next to continue the new backup setup NOTE Only one Microsoft SQL Server at a time can be backed up Microsoft SQL Server backups GFI Backup 2010 Business Edition e 81 ij J GFI Backup New Microsoft SQL Server Backup Wizard ADMINISTRATION CONSOLE STEP 3 of 7 Specify the source files and items to be stored during this backup SOL Server e E 5 Microsoft SQL Server L VWS2K8 SQLEXPRESS C master E model E msdb C testdata Configuration progress nna 1 2 3 4 5 6 7 k 4 Screenshot 54 Microsoft SQL Server Backup Source Tab 6 In the Source tab select the databases to back up and click Next to continue setup NOTE Choosing the master database prevents choos
19. backup compression encryption and type Optional Enable compression and specify compression level Optional Enable encryption and specify encryption password Replace Backup No Versioning New Backup Wizard Incremental Backup backup only changed files 5 Differential Backup delete files that do not exist anymore Always make full backup Keep only the last 3 versions Es Es 1 2 3 4 6 7 k Screenshot 31 Backup options tab 9 In the Options tab select the compression and encryption settings as well as the type of backup Click Next to continue new backup setup Available options are Compression Settings OPTION Use ZIP compression Compression level Split archives at Self extracting archive DESCRIPTION Select this option to enable backup data compression This will compress all the data in a single file at the backup destination Select this option from the drop down to set the Zip compression level Higher compression ratios result in smaller files however backups and restores will take longer to complete Select option and value to split backup files in specific sizes This enables you to split backups in manageable chunks that can then be stored on space limited media For example Split archived data in 690Mb backup files which can then be burned on multiple CD drives Select this option to have GFI Backup create an executable file instead of a Zip file Se
20. backup restore Review the restore summary displayed and click Finish to save setup To change any parameters click Back or select any of the Backup Restore Wizard tabs to go directly to the parameter to change Click Cancel to cancel backup restore and discard any configured options Screenshot 41 Backup Restore summary 7 In the Summary of backup restore dialog review the restore information displayed 8 Click Finish to start restore operation and wait for the task to complete Restoring File Folder Backups GFI Backup 2010 Business Edition e 61 GFI 5 Status Monitoring 5 1 Introduction GFI Backup provides you with a wide variety of monitoring tools that enable the monitoring of the overall status of configured tasks within GFI Backup This chapter covers the following topics e GFI Backup performance dashboard e Backup and restore activity monitoring 5 2 GFI Backup performance dashboard The GFI Backup performance dashboard enables users to review charts and graphs related to the performance of GFI Backup GFI Backup Logout ADMINISTRATION CONSOLE Backup and Restore Agents Reporting Licensing Help Use this page to launch and monitor tasks New Backup 3 Manage Backup Agents Configur backu k b Depl d man GFI Backu ent ri iS onfigure a new backup tas gt pradan manage ackup agents on remote a Restore ry Reporting Nea 4 Recover files emails or settings by restoring peg Access
21. computer GFI Backup 2010 will be uninstalled from the following folder Click Uninstall to start the Uninstalling from C Program Files GFI GFI Backup 2010 Administration Console Screenshot 71 Uninstall GFI Backup 4 Click Uninstall to start the uninstallation of GFl Backup Administration Console 5 On completion click Close Uninstalling GFI Backup GFI Backup 2010 Business Edition e 117 GFI 13 Troubleshooting and support 13 1 Introduction This chapter explains how to resolve any issues encountered during use of GFI Backup The main sources of information available to solve these issues are e This manual most issues can be solved through the information in this manual section e GFI Knowledge Base articles e Web forum e Contacting GFI Technical Support 13 2 Common Issues For the GFI Backup Frequently Asked Questions page refer to http kbase gfi com showarticle asp id KBID003779 Use the list below to obtain information on how to solve specific GFI Backup issues ISSUE ENCOUNTERED GFI Backup does not back up open files Could not open Install Log file error is returned on uninstalling GFI Backup SOLUTION Possible cause There might be a problem with Volume Shadow Copy Service VSS Action Refer to http kbase qfi com showarticle asp id KBID003549 for a detailed procedure on how to solve VSS issues Description Could not open Install Log file error is retu
22. is not allowed In such a case restore a full backup to a location different from the original location and then retrieve the required files 1 From the GFI Backup Administration Console main screen select Restore option 2 Click Next at the Welcome screen to continue with the Restore Backup Wizard 58 e GFI Backup 2010 Business Edition Restoring File Folder Backups GFI Backup ADMINISTRATION CONSOLE Restore Type Source Choose one of the supported restore types shown below Full backup restore Use this option to restore full backups Item level restore Use this option to restore only individual items from a specific backup Configuration progress TETTI 1 2 3 4 Screenshot 39 Select Item level restore STEP 1 of 2 Specify the type of restore operation to perform Restore Backup Wizard Preview Source selection for Item Level Restore GFI Backup Backup Restore Wizard ma STEP 2 of 2 Som Ay Whe bato sows to restore katup Oseaan fnerat Compress Scheduie Last Mun ee 4 hao 01 02 08 A Desktop pianon T se Aer ators Oita adug homens NE fet WF 4 home 81 02 00 Of ieteree baigh Felt nas buo Oaly a Of achereer Ratna helt se Ouo 4 wiy 109 Ot icteren badus tecremental SOME CDon 4 Rome 0100 09 t gt teuare Contguunen poges os i 2 9 ES ES c 3 In the Restore Type tab select Item level restore option and click Next
23. location different from the original location select Restore to a different location key in the path and click Next to continue restore configuration Alternatively to restore to the original location click Next 84 e GFI Backup 2010 Business Edition Microsoft SQL Server backups GFI Backup Restore MS Sql Backup ADMINISTRATION CONSOLE Restore MS Sql Databases Please select the restore options for the MS Sql Databases V Overwrite existing databases REPLACE I Restore the database file to a different location MOVE Recovery State Leave the database ready to use by rolling back uncommitted transactions Additional transaction logs cannot be restored RESTORE WITH RECOVERY Leave the database non operational and do not roll back uncommitted transactions Additional transaction logs can be restored RESTORE WITH NORECOVERY Configuration progress Omm 1 2 Screenshot 56 Restoring Microsoft SQL Server databases 7 Select the restore options for the recovery operation Available options are OPTION DESCRIPTION Replace GFI Backup will restore backed up databases back to their original location Upon restoration existing databases are overwritten and non existent databases are added Move GFI Backup will restore backed up databases to a location different from the original location Click Browse to choose the custom location where to restore data to Upon restoration Microsoft SQL Server will detect the
24. synch GFI Backup Agents 22 e GFI Backup 2010 Business Edition Managing Backup Agents e View Commands in Queue pending to be sent to the GFI Backup agent Through the GFI Backup Administration Console you can also see the status of the backup agents The information available is as follows AGENT LIST FIELD Availability Status License Type Version Computer Workgroup Domain IP Last Communication DESCRIPTION Shows the availability of the installed agent Possible states are 7 Computer online Computer offline Shows the status of the installed agent Possible statuses are e Authorized The agent is authorized and functions normally e Unauthorized The agent is unauthorized and its functionality is disabled e Pending Status is displayed until a new computer that is not authorized by default upon GFI Backup Agent installation is either authorized unauthorized or deleted e Not Updated Status is displayed if the installed agent does not have the minimum required version e Updating Status is displayed temporarily when o User credentials are yet to be stored by GFI Backup for future data access o Tasks are being resynchronized o The agent is yet to receive updated settings and or security permissions e Deleting Status is displayed temporarily when o The agent is deleted from the GFI Backup Administration Console but not yet uninstalled from the remote machine o The ag
25. to select a tape drive Choose the tape you Displays the tape media that have been previously used with tape drive selected want to use Select New to configure a new backup Erase Instructs GFI Backup to erase the selected tape media Refresh tape devices Instructs GFI Backup to refresh its current set of tape devices attached to the machine on which the new backup task is being configured 76 e GFI Backup 2010 Business Edition Tape Backup and Restore F S GFI Backup New Backup Wizard ADMINISTRATION CONSOLE AOC ce ee Options Scheduler Pre amp Post actions STEP 5 of 7 Select backup compression encryption and type Compression Settings Optional Enable compression and specify compression level C Use ZIP compression No compression Encryption Settings Optional Enable encryption and specify encryption password No encryption C Use Zip password protection C Use AES encryption Backup Type C Replace Backup No Versioning Incremental Backup backup only changed files C Differential Backup delete files that do not exist anymore Always make full backup Stack Backup with Versioning J Keep only the last versions Configuration progress COC O SS C C 1 2 3 4 5 6 7 E d Screenshot 52 New Backup wizard No compression selected 8 In the Options tab select the type of backup compression and encryption settings as well as the type of backup Click Next NOTE For tape backup
26. user level By default backup jobs are executed for all users on a selected computer You can also optionally run jobs for specific users or only for the user currently logged on the selected computer s Tell me more Run backup jobs for All users on selected computers X E E Workgroup TCDOMAIND WINSERVD O E Domain TCDOMAINA COM E roa Configuration progress ctr 1 2 3 4 5 6 7 A Screenshot 19 New Backup task Computers tab 5 In the Computer tab choose the set of users for whom this backup task will be applicable from the Run backup jobs for drop down NOTE The options below are not displayed where the One account for all option was chosen as the data access method in the Startup Wizard If this is the case simply choose the computer users for whom the backup will apply Available options are FIELD EXPECTED INPUT All users on selected Backup operation will be performed for all users on the computers selected computers Selecting this option will prompt the GFI Backup wizard to only display workgroups domains or computers for which this backup will apply Specific users on Backup operation will be performed for only the selected users of the computers selected computer s displayed Selecting this option will prompt the GFI Backup wizard to display computers and their users Users currently Backup operation will be performed for users logged on selected computers at the
27. 0 msi and setup xml to the shared network folder 4 From command prompt type mmc exe and click Enter 5 Click File gt Add Remove Snap in 10 e GFI Backup 2010 Business Edition Managing Backup Agents Add Remove Snap in 2 x Standalone Extensions Use this page to add or remove a stand alone snap in from the console Snap ins added to Console Root gt Add Standalone Snap in 2f x Available standalone snap ins Snap in vendor als Distributed File System Microsoft Corporation 2 DNS Microsoft Corporation EEvent Viewer Microsoft Corporation a So Exchange Message Tracking Center Microsoft Corporation Base et yexchange System Microsoft Corporation j Folder Microsoft Corporation Group Policy Object Editor Microsoft Corporation 3 Indexing Service Microsoft Corporation ran gt Internet Authentication Service I Microsoft Corporation Cy Internet Information Services IIS Microsoft Corporation x Description This snap in allows you to edit Group Policy Objects which can be linked to a Site Domain or Organizational Unit in the Active Directory or stored on a computer Screenshot 2 Selecting the Domain Policy to edit 6 Click Group Policy Object Editor snap in select Add and click Browse 7 Select a domain policy to edit typically Default Domain Policy and click OK 8 Click Finish to close Select Group Policy dialog Close the Add stand
28. 1 disaster recovery 126 DLT Digital Linear Tape 126 139 Documentation 124 encryption settings 126 external amp portable hard drives advantages 136 disadvantages 137 F FTP location 126 full backup restore 126 full backups 126 132 G GFI Backup backup and restore activity monitoring 64 features 1 firewall ports 5 performance dashboard 63 services 6 GFI Backup Administration Console 4 uninstalling manually 116 GFI Backup Agent 5 126 deploying in Active Directory 9 deploying manually 15 deploying manually by logging in on client pc 15 deploying manually using deployment instructions 18 installing using Microsoft Windows Server 2003 GPO 9 installing using Microsoft Windows Server 2008 GPO 13 managing agents 22 Index GFI Backup 2010 Business Edition e 149 uninstalling manually 115 uninstalling using Microsoft Windows Server 2003 GPO 115 uninstalling using Microsoft Windows Server 2008 GPO 116 uninstalling via Active Directory 115 GFI Backup command line tool 145 GFI LANguard 126 Glossary 125 H hot backup 126 how GFI Backup works 4 incremental backups 126 130 item level restore 126 K Knowledge Base 123 L LAN folder 126 licensing 6 reviewing 95 updating 97 LTO Linear Tape Open 127 139 M media spanning 126 M icrosoft SQL Server backups 134 monitoring backups and restores 65 New Backup Wizard 31 73 Computer tab 33 destination CD DVD or Tape 43 destination Local
29. 1 Supported tape drives For a better understanding on the type of tape drives supported by GFI Backup refer to Appendix 3 Tape drives in this manual For a list of supported tape drives refer to http kbase gfi com showarticle asp id KBID003777 6 2 Creating a new backup to tape task Backing data from networked computers to tape within GFI Backup is a two stage process Stage 1 Back up data from networked computers to disk Stage 2 Back up archived data from disk to tape 6 2 1 Stage 1 Back up network data To back up network data set up and schedule a backup of the required data and set its destination to a disk location accessible by the computer to which the tape drive is attached For more information on how to configure a backup of network data refer to the Creating a new backup task section in the Configuring File Folder Backups chapter 6 2 2 Stage 2 Back up data to tape Backup Task pre requisites 1 Ensure that the GFI Backup Agent is installed on the computer where the tape drive is installed For more information on how to deploy and manage agents GFI Backup Agents refer to the Managing Backup Agents chapter in this manual 2 Ensure that the computer where the tape drive is installed has access to the previously backed up data either from a local hard drive or from a network location with a reliable network connection 3 Ensure that the tape to use contains enough space for the backup Tape Backup and
30. Any available updates are downloaded and installed on the machine where the GFI Backup Administration console is installed 2 GFI Backup scans the network identifies any outdated agents and requests them to update to the new GFI Backup Agent version 3 Outdated agents connect to GFI update servers and request agent updates directly from the GFI update servers 4 Agent update files are downloaded and installed on the machines where the outdated GFI Backup Agents are installed All machines where the GFI Backup Agents are installed require internet access for automatic updates If internet access is not possible download and update GFI Backup Agents manually or via GPO For more information refer to the Managing Backup Agents chapter in this manual Appendix 6 GFI Backup updates GFI Backup 2010 Business Edition e 147 Machine running GFI Backup Administration Console 1 Download GFI Backup updates Administration Console and or Agent lt gt GFI NS update servers 2 Install updates locally 3 Scan network for outdated agents 4 Send an update request to outdated agents 6 Download and install agent updates 5 Request agent updates GFI Backup T rrr rrr rire ee Perrin errr rrr Servers Workstations Laptops Network machines running GFI Backup Agents Figure 6 GFI Backup updates diagram 148 e GFI Backup 2010 Business Edition Appendix 6 GFI Backup up
31. Backup 2010 Attendant Service e GFI Backup 2010 Scheduler Service 3 Restart each service by right clicking the service name and selecting Restart Possible cause Microsoft Windows assigns mapped drives to the user who created the mapped drive If the GFI Backup services are running under a different user than the one that has the mapped drive backups to mapped drives will not work Actions The preferred solution is that instead of using the mapped drive the FQDN Fully Qualified Domain Name is used For example if mapped drive G is pointing towards myfileserver backups set the backup to save on myfileserver backups rather than G If this is not possible change the user under which the service is running as follows 1 Click Start gt Run and key in services msc 2 From the list of services displayed locate the following services e GFI Backup 2010 Administration Console e GFI Backup 2010 Attendant Service e GFI Backup 2010 Scheduler Service 3 For each of the services listed above perform the following actions e Right click service name and select Properties e Select Log On tab e Select This account option and provide the Username Password and Confirm Password details of the user that has the shared drive assigned to his her profile e Click OK to save settings 4 Restart each service by right clicking the service name and selecting Restart Troubleshooting
32. Backup Wizard Oe ascites Pre amp Post actions Notification email administrator mydomain Optional email where you can receive the notifications of the executed backups xs Es ca Screenshot 33 Pre amp Post Actions tab 11 Inthe Pre amp Post Actions tab configure the notifications and actions that will be performed before or after the backup and click Next continue setup Available options are Configuring File Folder Backups GFI Backup 2010 Business Edition e 49 GFI Notification Settings Notifications are automatically triggered during or on errors warnings and completion of tasks OPTION DESCRIPTION Notify on errors These notifications will be triggered when GFI Backup encounters any errors that halt task execution Notify on warnings These notifications will be triggered when GFI Backup encounters any warnings Warnings do not stop the execution of a backup task Notify on completion of These notifications will be triggered when GFI Backup complets a backup task backup Available notifications are e Show message e Send email NOTE Selecting Send email option without having the Backup email settings configured will result in GFI Backup notifying you of such issue at the GFI Backup Administration Console and giving you the option to set up an email address Actions Actions enable GFI Backup to run a specific task for example an anti virus scan before or after a task is executed
33. Backup schedule Backup source Backup window Backup task name Blu ray disk Compression Compression level Credentials Daily Backup Status report DAT DEFINITION A technology that provides a variety of network services including LDAP like directory services An encryption standard approved by and in use amongst others by the National Security Agency NSA of the U S Government for the encryption of sensitive material While it is slower than ZIP encryption it is more secure See Advanced Encryption Standard A proprietary technology owned by Sony based on helical scan like DAT but different tape technology It is not as popular as DAT due to significant cost difference and the format is considered End Of Life Sony joined HP to further develop media for DAT DDS drives See Advanced Intelligent Tape An operation triggered at the GFI Backup Administration Console that enables an installed agent to be used with GFI Backup Actions automatically performed by GFI Backup just before or after a backup is taken This includes running applications for example anti virus and backup verification The location where backups will be located once a backup is completed The visual and audio notifications displayed or sent to users on specific events being triggered for example send email notification on backup task successful execution Rules and procedures in force within an organization that enable that organization to take adeq
34. FI Backup Agent e Locate the Network_Administrator ini settings file at ProgramFiles GFI GFI Backup 2010 e Update Domain value to a different IP address assigned to the computer running the GFI Backup Administration Console e Save and close the Network_Administrator ini settings file e Restart all GFI Backup services to resume the synchronization process between both computers From computer running the GFI Backup Administration Console e Restart the GFI Backup 2010 Administration Console service to restart the Apache web server and the synchronization process between both computers e Refresh the GFI Backup Administration Console gt Agents tab Agent should now be listed and authorized If not repeat settings update steps until agent is listed and authorized 120 e GFI Backup 2010 Business Edition Troubleshooting and support ISSUE ENCOUNTERED GFI Backup Agents are online at the GFI Backup Agent side but offline at the GFI Backup Administration Console side Backups configured with mapped drives as the destination location do not work SOLUTION Possible cause GFI Backup services might have become unresponsive Actions On the computer where GFI Backup Administration console is installed restart the GFI Backup services by 1 Click Start gt Run and key in services msc 2 From the list of services displayed locate the following services e GFI Backup 2010 Administration Console e GFI
35. Friday My xls newfile xls anew fle was My doc changed doc created a file My pdf changed pdf was modified My jpg original jpg and another i removed Figure 2 Replace backup Incremental option My xls newfile xls My pdf changed pdf My doc changed doc My xls original xls My pdf original pdf My jpg original jpg My doc newfile doc My xis newfile xls My doc changed doc My xls original xls My pdf changed pdf My jpg original jpg My doc newfile doc Example of data backed up on a daily basis Deleted file is not removed from backup New file is backed up modified file overwrites old file and deleted file is not removed 130 e GFI Backup 2010 Business Edition Appendix 1 Supported backup types GFI 15 1 2 Differential Backups In a similar method to the incremental backup described above this backup type also backs up new and changed files This backup type however also accounts for deleted files Deleted files are deleted from the backed up media for non zipped backups only or delete information is retained to delete deleted files on restore zipped backups only Day a filos Files picked by Files backed up on Result GFI Backup backup media Monday My doc original doc My doc original doc My doc original doc My xls original xls My xls original xls My xls original xls All files are backed a full backup My pdf original pdf My pdf original pdf My pdf original pdf up of all the
36. GFl Backup Agents For detailed instructions on how to use the features included within GFI Backup Agents refer to the GFI Backup Agent User Guide manual available from http Awww qfi com business backup software manual 1 4 3 Firewall ports to enable for GFI Backup GFI Backup requires the ports listed below for the exchange of command instructions control signals and access service messages Ensure that the configuration of your firewall s allows the use of these ports by GFI Backup For further information on how to configure the Windows Firewall refer to http kbase gfi com showarticle asp id KBID003879 PORT TYPE DESCRIPTION 5580 TCP Enables the GFI Backup Administration Console to be remotely accessed via a web browser Also enables the GFI Backup Agent s to communicate with the GFI Backup 2010 web services backend to register itself and receive instructions 5543 TCP Enables the GFI Backup Web Administration Console to be remotely accessed via a web browser over a secure HTTPS connection About GFI Backup GFI Backup 2010 Business Edition e 5 1 4 4 GFI Backup Services GFI Backup includes the following Windows services SERVICE NAME DESCRIPTION GFI Backup The central component of the GFI Backup 2010 Scheduler 2010 Agent Executes the following tasks Service e Receives backup restore instructions from the GFI Backup Administration Console e Sends backup restore status reports to GFI Backup Administration Console e M
37. I Backup is a simple yet powerful backup and restore utility that enables you to back up and restore data stored on local and networked computers GFI Backup offers the following main features FEATURE Network wide backup and restore capabilities Backup to a wide variety of media Extensive scheduling controls Secure backup Complete set of backup types Granular control on user actions Full visibility on systems operation Ease of use DESCRIPTION Backup and restore data on servers computers and laptops all over your network Including local and external storage devices removable media such as CD DVD Blu ray discs and Tape drives and other locations such as NAS or FTP Configure backups to run at specific intervals such as daily weekly and every x days hours minutes Archive data to ZIP password less secure but faster or 256 bit AES encryption more secure but slower encrypted archives ensuring that data cannot be maliciously compromised Full backup incremental and differential backups as well as stack backups enable the setting up of different backups that cater for all business needs User permission settings dictate the level of access to backup and restore features that are available to the users on their computers These are fully customizable to cater for all requirements from the most basic user to the most advanced The availability of reports on all system functions an activity dashboard
38. It also provides GFI Backup with the ability to verify a backup and to shutdown log off standby or hibernate the computer after a backup is complete OPTION DESCRIPTION Run before backup Enable option to instruct GFI Backup to run an application before a task starts starts Checking this option enables you to key in or browse for a specific application Checking the Wait for applications to end option prevents task execution until the specified application terminates its operation Run after backup ends Enable option to instruct GFI Backup to run an application after a task ends Checking this option enables you to key in or browse for a specific application Checking the Wait for applications to end option prevents task execution until the specified application terminates its operation On completion Enable option to have GFI Backup verify the validity of the backup taken against the source files This is a further guarantee that all backups are taken properly On completion of Enable and select an option from the dropdown to Shutdown Log off Put in backup Standby or Hibernate a computer after a backup task completes 50 e GFI Backup 2010 Business Edition Configuring File Folder Backups GFI Backup New Backup Wizard ADMINISTRATION CONSOLE General Computer Source Destination Options Scheduler Pre amp Post actions i Backup Summary Task Name New backup task Summary of backup settings Computers RDALLIRDALLI Re
39. NAME WORKGROUP USERNAME DOMAIN Configuration progress 1 2 3 4 6 7 a d Screenshot 25 Select destination Local Folder External HDD Folder External HDD on computer running agent Stores backup in a folder or an external hard disk drive attached to a computer where GFI Backup Agent is installed Provide the destination drive folder by keying in the path in the Destination field or selecting a folder by clicking Browse icon NOTE 1 The Destination field supports keying in the following variables VARIABLE DEFINITION COMPUTERNAME Replaced with the computer name of the computer from which backup will be taken WORKGROUPNAME Replaced with the workgroup name of the workgroup in which the computer from which the backup will be taken is part of USERNAME Replaced with the user name of the user which data will be backed up DOMAIN Replaced with the domain name of the workgroup in which the computer from which the backup will be taken is part of NOTE 2 GFI Backup supports only the variables listed above Windows Environment variables are not supported Variables should be specified using uppercase letters only 40 e GFI Backup 2010 Business Edition Configuring File Folder Backups r 7 _ GFI Backup New Backup Wizard ADMINISTRATION CONSOLE STEP 4 of 7 Specify the destination where this backup will be saved Select backup target destination Destination Local Area Network folder LAN
40. Old Password New Password amp Confirm Password DESCRIPTION Enables computers on which the GFI Backup Agent is installed to be automatically approved on agent installation Default value is On Defines the time zone of the computer where GFI Backup Administration Console is installed This enables the timely execution of scheduled tasks Instructs GFI Backup to use a pre defined set of refresh rates Enables you to define custom refresh rates Available options are Agent every x seconds Enables you to specify the frequency in seconds with which a GFI Backup Agent polls the GFI Backup Administration Console to check for any new commands that are addressed to it Default value is 30 seconds Browser every x seconds Enables you to specify the refresh rate in seconds of the files and folders listed in the Select folder dialog This dialog is displayed when browsing for files and folders during the configuration or editing of a backup task Default value is 3 seconds Enables you to change the current user password Key in current password new password confirm new password and click Save to change GFI Backup logon password Customizing GFI Backup GFI Backup 2010 Business Edition e 101 GFI 11 2 2 Backups tab Use the Tasks and Credentials buttons in the Backups tab to view and modify settings related to how GFI Backup executes tasks and which credentials it should use to execute such tasks Tasks
41. Restore GFI Backup 2010 Business Edition e 73 4 Ensure that the tape drive device is properly installed and functioning using the vendor provided instructions and drivers Incomplete tape installations will make GFI Backup operations to tape fail Configure a new tape backup task 1 From the GFI Backup Administration Console main screen select New Backup option 2 Select Backup files folders and settings option 3 In the Welcome to the New Backup Wizard dialog select Backup to CD DVD or Tape 4 In the General tab key in the new tape backup task details and click Next r 7 GFI Backup New Backup Wizard ADMINISTRATION CONSOLE Computer SASS STEP 2 of 7 Specify the computers to which this backup will apply File and folder backup jobs run at user level By default backup jobs are executed for all users on a selected computer You can also optionally run jobs for specific users or only for the user currently logged on the selected computer s Tell me more Run backup jobs for All users on selected computers E E amp Workgroup TCDOMAIND I WINSERVD E E Domain TCDOMAINA COM E Roa Configuration progress omn lt Back Next 1 2 3 4 5 6 7 E _ Screenshot 49 New Backup task Computers tab 5 In the Computer tab choose All users on selected computers option from the Run backups jobs for drop down Choose the computer where the data to back to tape is located and click Ne
42. Server FTP location Stores backup on a remote FTP location Provide the following information to configure this backup FIELD EXPECTED INPUT Host Name The host name or IP address of the FTP server Port TCP IP port used to connect to the FTP server Default port is 21 User Name The user name required to be granted write access to the FTP server Password The password required to be granted access to the FTP server Initial remote The initial directory that the backup will go to on logging in the FTP server directory Use Passive Mode Enable to initiate FTP sessions in passive mode By default GFI Backup initiates FTP sessions in active mode 42 e GFI Backup 2010 Business Edition Configuring File Folder Backups GFI CD DVD or Tape GFI Backup New Backup Wizard ADMINISTRATION CONSOLE STEP 4 of 7 Specify the destination where this backup will be saved Select backup target destination Destination Tape x Please select the drive Hewlett Packard DDS4 drive z Choose the tape you want to use Media created on 05 20 2010 1 56 06 PM Erase Refresh tape devices Configuration progress OT 1 2 3 Screenshot 28 Select destination Tape drive on computer running agent Tape Stores backup on a tape drive attached to the computer where GFI Backup Agent is installed Provide the following information to configure this backup OPTION DESCRIPTION Please select the Displays all the t
43. TION CONSOLE STEP 3 of 7 Specify the source files and items to be stored during this backup s g Files Folders Drives Backup source selector Browse Computers Select the files and folders to be copied from your source computers from the browse window below Tell me more Name Size TCDOMAINC BB RDALU BB My Computer A Removable Disk A 20 amp Y Windows C E SRecycle Bin all glossaries E backups lamo E Backup the same items on all computers Tell me more Backup items only on selected computers Tell me more Configuration progress 1 2 3 4 5 6 z 4 Screenshot 21 New Backup task Select Source Browse Computers Configuring File Folder Backups GFI Backup 2010 Business Edition e 35 GFI Backup New Backup Wizard ADMINISTRATION CONSOLE STEP 3 of 7 Specify the source files and items to be stored during this backup s iF Files Folders Drives Backup source selector File Types Le Select the type of files to be copied and backed up from your source computers Tell me more File types Details S E Default file types Financial Files E amp Music Files Common Music Files All E Y Picture Files All E 4 Picture Files Common Productivity Files Video Files Common Video Files All Configuration progress 1 2
44. The tasks below generated warnings during execution and may require your attention Computer Name Task Name Next run 2nd bkup 01 05 minute s SR saan at 08 20 2010 at 2nd bkup 10 24 00 3rd bkup 20 second s Never Screenshot 48 Daily Backup Status report Task Completed with Warnings list Date Time Displays the date and time when the task was last executed The date and time are of the computer where GFI Backup Agent is installed RIPTION Computer Name Displays the list of computers that generated warnings during task execution Task Name Displays the task name specified during the configuration of the backup task Duration Displays the amount of time taken for the task to complete Next run Displays the date and time when the task is scheduled to be executed next The date and time are of the computer where GFI Backup Agent is installed NOTE Never denotes that the task was not scheduled Status Monitoring GFI Backup 2010 Business Edition e 71 GFI 6 Tape Backup and Restore 6 1 Introduction GFI Backup enables the collection and backup of data distributed on various computers on your network to a central repository such as a tape drive This option gives you the all the advantages associated with the use of GFI Backup to collect data stored on your network and the use of tape drive backups This chapter covers the following topics e Creating a new backup to tape task e Restoring data from tape 6 1
45. ables the management of its licensing through the Licensing tab within the GFI Backup Administration Console This chapter describes the review and maintenance of GFI Backup licensing NOTE For information on the licensing model on the automated license assignment to GFI Backup Agents and how to purchase additional licenses refer to the GFI Backup licensing section within the About GFI Backup chapter in this manual 10 2 Reviewing Licensing The GFI Backup Licensing tab enables users to review textual and graphical information related to GFI Backup Licensing tab GFI Backup 2010 Business Edition e 95 GFI GFI Backup Logout ADMINISTRATION CONSOLE Home Backup and Restore Agents Reporting Licensing Use this page to view and configure licensing information License Summary License Mode Evaluation System Messages IP Evaluation license will expire on 26 03 2010 License Details Li K License Workstation Server Type Licenses Licenses EVALUATION Evaluation 65535 65535 Update license key License distribution E Used Available y 54K RER Lo 5 enses amp Used Available S 36K E Server Evaluation 1 65534 Workstation Evaluation 1 65534 Z isk o Server Evaluation Workstation Evaluation Agent type Screenshot 62 GFI Backup Licensing tab 96 e GFI Backup 2010 Business Edition Licensing tab GFI 10 2 1 License Summary The license summary section of the license tab enable
46. ackups Full backup option backs up all files regardless of whether these have been previously backed up or not Files picked by Files backed up on A Result Day Source files GFI Backup backup media Monday My doc original doc My doc original doc My doc original doc My xls original xls My xls original xls My xls original xls All files are backed a full backup My pdf original pdf My pdf original pdf My pdf original pdf up of all the files My jpg original jpg My jpg original jpg My jpg original jpg is taken Tuesday My doc changed doc My doc changed doc My doc changed doc All files are backed My xls original xls My xls original xls My xls original xls A My pdf original pdf My pdf original pdf My pdf original pdf up and Monday e a file was PAA Hinai ay P inai fy P aoina backup is overwritten modified y JPg original jpg y Jpg original jpg y Jpg original jpg Wednesday My doc changed doc My doc changed doc My doc changed doc My xls original xls My x s original xls My xls original xls All files are backed a new file My pdf original pdf My pdf original pdf My pdf original pdf up and Tuesday s My jpg original jpg My jpg original jpg My jpg original jpg backup is overwritten was created My doc newfile doc My doc newfile doc My doc newfile doc Thursday My doc changsd doc My doc changed doc My doc changed doc Ail dike aie backed My pdf ori inal df My pdf original pdf My pdf original pdf d Wednesday s a file was 44 Siok ain My jpg or
47. advising of such occurrence In this case select e Change computer to clear warning message and select a different backup to restore e Deploy agent to re deploy the GFI Backup Agent e Open user manual to access the user manual for troubleshooting information 6 To restore to a location different from the original location select Restore to a different location key in the path and click Next to continue restore configuration Alternatively to restore to the original location click Next Restoring File Folder Backups GFI Backup 2010 Business Edition e 57 a GFI Backup ADMINISTRATION CONSOLE Restore Type Source Restore Summary Restore Type Full backup restore Computer RDALLI Task Test Backup Configuration progress Omm 1 2 3 4 E Restore Backup Wizard Summary of backup restore Review the restore summary displayed and click Finish to save setup To change any parameters click Back or select any of the Backup Restore Wizard tabs to go directly to the parameter to change Click Cancel to cancel backup restore and discard any configured options Eo Es EB Screenshot 38 Backup Restore summary 7 In the Summary of backup restore dialog review the restore information displayed 8 Click Finish to start restore operation and wait for the task to complete 4 3 Restoring individual multiple items from backup NOTE Restoring individual items from an encrypted backup
48. age without investing in extra drives e Mechanical Hard disks are fragile making transportation difficult e USB sticks can be easily lost due to compact size e Do not have a write protection mechanism e Hard disks have a high failure rate compared to tape Appendix 2 Backup strategy guidelines GFI Backup 2010 Business Edition e 137 GFI 17 Appendix 3 Tape drives 17 1 Types of tape drives supported GFI s research indicates that a tape backup device that has been properly installed on a computer server and that is compatible with the installed operating system should also be usable with GFI Backup A correct installation implies that both hardware and software drivers are installed as per the manufacturer s instructions The main types of tape drives that have been tested with GFI Backup include TYPE DESCRIPTION AIT Advanced intelligent Tape A proprietary tape backup technology owned by Sony It is not as popular as DAT primarily due to cost differences Typical capacities range between 25GB and 400GB both native DAT Digital Audio Tape An open standard tape backup technology developed jointly by Sony and HP and a successor to the DDS format DAT generations are backward compatible with earlier generations for example DAT drives can read write onto DDS tapes Typical capacities range between 36GB and 160GB both native DDS Digital Data Storage An open standard tape backup technology developed jointly by So
49. alone Snap in and Add Remove Snap in dialogs 9 Expand Domain Policy gt Computer Configuration gt Software Settings Managing Backup Agents GFI Backup 2010 Business Edition e 11 hii Console Root Default Domain Policy winserva tcdomaina com Policy Computer Configuration Software Settings Software Biim E3 C Console Root iy Default Domain Policy winserva tcdomaina com Policy a Computer Configuration Q Software Settings a ESoftware installati Windows Settings Administrative Templa amp User Configuration New Window From Here Software Settings Windows Settings New Taskpad View Administrative Templa Paste Refresh Export List Properties Help Adds a package Screenshot 3 Select New Package 10 Right click Software installation and select New gt Package 11 In the Open dialog locate the share where both GFIBackup2010 msi and setup xml are located NOTE When selecting the location of the msi and xml file ensure that this is done through My network locations so that the share name includes the full network share location rather than the local path 12 Choose the deployment option select Assigned and OK 13 lt Optional gt From your domain controller load the Microsoft Windows Command Prompt and key in gpupdate force to force a refresh of the l
50. anages backup restore task scheduling e Manages the execution of backup restore tasks in the designated order e Notifies GFI Backup Tray Agent about the GFI Backup Administration Console connection and task execution status GFI Backup Verifies the status of installed agents 2010 Attendant Service GFI Backup The Apache HTTP service that enables the 2010 GFI Backup Administration Console Administration Console 1 5 GFI Backup licensing 1 5 1 License types LOCATION AND USER NAME CREDENTIALS lt drive gt Program Local System Files GFI GFI Backup 2010 GFIBSched ex e lt drive gt Program Files GFI GFI Backup 2010 GFIBInst exe Local System lt drive gt Program User account Seg ae specified during Sie eae installation for Administration the GFI Back Console apache bi e ackup n httpd exe Admin Console GFI Backup licensing is based on the role that the deployed GFI Backup Agents will play in your backup strategy GFI Backup Agents can be licensed as follows e Servers GFI Backup Agents assigned a server license enable you to perform server level operations such as backing up Microsoft SQL Servers and files folders on systems running server based Operating Systems such as Windows 2003 Professional e Workstations GFI Backup Agents assigned a workstation license can back up data from systems which are not running a server type of OS for example Microsoft Windows 7 Agents running under a workstation lic
51. and Restore Agents Reporting Licensing Help Use this page to generate and view GFI Backup reports Report Type All Status All Bd From Date Task All X Computer All X To Date E Exclude rescheduled Apply Filters Clear Filters Reports List Report Type Time Status Task Name Computer Name Actions End Report 02 03 2010 17 31 53 Errors SOL Server Backup VWS2K8 View Report End Report 02 03 2010 17 11 42 Errors Backup task 2 VWS2K8 View Report End Report 02 03 2010 16 53 21 Errors Backup task 2 VWS2K8 View Report End Report 02 03 2010 16 43 24 Success admin WINSERVD View Report Start Server 02 03 2010 16 40 24 Success admin WINSERVD End Report 02 03 2010 16 26 46 Success Test Backup task RDALLI View Report Start Server 02 03 2010 16 20 23 Success Test Backup task RDALLI Screenshot 57 GFI Backup report screen Reporting GFI Backup 2010 Business Edition e 87 2 Change any value from the filter drop downs displayed on screen to filter to specific report types NOTE Multiple values can be changed and applied OPTION Report Type Status Task Computer From Date To Date Exclude rescheduled DESCRIPTION Enables the selection of a particular report type to display Available options are e All e Unknown e Start Scheduled e Start Server e Start Client e End Report e Stop Server e Stop Client e Restore Server e Restore Client e Restore End Report e Mi
52. ape drives connected to the machine on which the new backup task drive is being configured Use this dropdown list to select a tape drive Choose the tape you Displays the tape media that have been previously used with tape drive selected want to use Select New to configure a new backup Erase Instructs GFI Backup to erase the selected tape media Refresh tape devices Instructs GFI Backup to refresh its current set of tape devices attached to the machine on which the new backup task is being configured NOTE For more information on how to configure tape backups refer to the Tape Backup and Restore chapter in this manual Configuring File Folder Backups GFI Backup 2010 Business Edition e 43 GFI Backup New Backup Wizard ADMINISTRATION CONSOLE STEP 4 of 7 Specify the destination where this backup will be saved Select backup target destination Destination Removable disk on computer running agent z A removable disk drive USB stick Memory card etc on the computer selected in the Computer tab of this New backup wizard Data collected from the computer where agent is installed will be saved on a removable disk on the same computer from where data to backup is located Removable disk drive USB stick Memory Card Specify the drive folder where to store the backup archive Destination drive 1m Destination path E Format disk before backup Configuration progress 1 2 3 4 5 6 z L 4 Screenshot 29 Selec
53. as well as screens showing backup restore and agent functions provide all the necessary information related to all your backup activity A user centric design that emphasizes ease of use enables users to configure and use GFI Backup in the easiest way possible 1 2 Using this manual This user manual is a comprehensive guide aimed at assisting you in configuring and using GFI Backup It builds on the instructions in the GFI Backup Getting Start Guide and describes the use and configuration that you should do to achieve the best possible results The GFI Backup Getting Started Guide is available from http Awww gfi com business backup software manual This manual contains the following chapters CHAPTER Chapier 1 Chapier 2 DESCRIPTION About GFI Backup Introduces this manual and provides the basic information on how to use it Managing Backup Agents Provides information on GFI Backup Agents how to deploy them in various environments and how to remotely manage their configuration About GFI Backup GFI Backup 2010 Business Edition e 1 CHAPTER Chapier 3 Chapter 4 Chapter 5 Chapier 6 Chapter 7 Chapter 8 Chapter 9 Chapter 10 Chapter 11 Chapter 12 Chapter 13 Chapier 14 Chapter 15 Chapter 16 Chapter 17 Chapier 18 DESCRIPTION Configuring File Folder Backups Gives detailed information on how to configure and manage backups Restoring File Folder Backups Provides detailed i
54. be backed up by GFI Backup will be stored A backup type where all the data will be backed up regardless of whether this data was previously backed up or not The complete restore of a backup previously taken A software application deployed on the computers to back up data from that enables GFI Backup to collect archive and compress data to a central backup destination A GFI application that provides network security scanning and vulnerability management services Can be also used to deploy software such as the GFI Backup Agent Refer to http www gfi com lannetscan for more information on GFI LANguard The backup of a database that has not been stopped for backup purposes A replace backup type where only the data changed in the period between the backup being taken and the last backup taken is backed Typically this backup type is faster to take but slower to restore A type of backup restore where only selected files folders settings are restored A backup destination on a LAN where backups will be saved on the successful execution of a backup task The process of splitting a backup task across multiple media to backup data which volume is more than what the media allows A Microsoft Windows OS Windows XP and Windows 2003 onwards that provides the backup infrastructure for Windows based computers and servers Also provides a mechanism for creating consistent point in time copies of data known as shadow copies It is also the
55. by these accounts Help me choose Screenshot 11 Data Access Method screen 20 e GFI Backup 2010 Business Edition Managing Backup Agents GFI To change the Data Access Method used 1 Click Settings located at the upper right section of the GFI Backup Administration Console r GFI Backup Settings ADMINISTRATION CONSOLE General Backups ECE Updates User Permissions Central Location Use this page to view and modify the Credential settings Configure the default credentials which will be used by default by GFI Backup to be able to remotely Logon on computers for backup and Tasks restores Tasks e Use credentials supplied by users Credentials Use the following user account credentials Username Change password Screenshot 12 Settings Backups Credentials 2 Select Backups tab and click Credentials button 3 Select one of the following options OPTION DESCRIPTION Use credentials Enables the Custom option that prompts users for their credentials This option is supplied by users typically recommended for workgroups where the use of a single common user account cannot be relied upon to access data on networked computers Use the following Enables the One account for all option that uses a single account for all users This user account option is typically recommended for Active Directory environments where system credentials administrators have exact control ov
56. cense type column NOTE Changing from Server to Workstation is not allowed for agents installed on computers with server operating systems for example Microsoft Windows Server 2003 2008 or that have server software for example Microsoft SQL Server installed 6 Click Save to save agent permissions 2 5 5 Updating agents view Selecting an agent and clicking the Re synch button gA synchronizes the GFI Backup Agent list data in the Agents tab with the actual data retrieved from the GFI Backup Agent Use this feature to update the GFI Backup Agent List view with updated information from the agents 2 5 6 Viewing agents tasks From within the Agents tab you are able to view all the agents deployed on the workstations to back up This view however does not list the actual commands or tasks that the individual agent is currently or planned to execute To view this information Managing Backup Agents GFI Backup 2010 Business Edition e 29 1 From Agents tab select the agents to view the commands of by selecting the checkboxes next to the agents 2 Click Commands in queue button r GFI Backup ADMINISTRATION CONSOLE This is the list of commands that were will be sent to the agents Clear Queue List of commands in queue Computer Name Task Name Command Name Status RDALLI REFRESH_SECURITY Sent RDALLI SECURITY_OPTIONS Sent RDALLI SECURITY_OPTIONS Sent RDALLI SECURITY_OPTIONS Sent RDALLI CHANGE_OPTIONS Sent
57. click Delete button to remove Uninstalling GFI Backup GFI Backup 2010 Business Edition e 115 GFI GFI Backup Agent will be automatically removed at next restart of the computer where GFI Backup Agent is installed 12 3 2 Uninstalling GFI Backup Agents using GPO in Microsoft Windows Server 2008 1 Load command prompt Start gt Run type mmc exe and click Enter 2 Click File gt Add Remove Snap in and select Add 3 Click Group Policy Object Editor snap in click Add and click Browse 4 Select the domain policy to edit and click OK 5 Click Finish to close Select Group Policy Object dialog Click Close to close Add standalone Snap in dialog and click OK to close Add Remove Snap in dialog 6 Expand Domain Policy gt Computer Configuration gt Policies Software Settings 7 Right click Software installation select GFIBackup2009 MSI and click Delete button to remove GFI Backup Agent will be automatically removed at next restart of the computer where GFI Backup Agent is installed 12 4 Uninstalling GFI Backup Administration Console manually 1 Physically or remotely log in the computer where GFI Backup Administration Console is to be uninstalled 2 From the Microsoft Windows Control Panel select Add Remove Programs or Programs option 3 Select GFI Backup 2010 116 e GFI Backup 2010 Business Edition Uninstalling GFI Backup Uninstall GFI Backup 2010 Remove GFI Backup 2010 from your
58. computers C D Available on 1 2 selected computers E E Available on 1 2 selected computers gt TIP GFI Backup will attempt to backup all data except OS F o files from the selected drives on all selected computers G If selected drive is not available on one or more machines F H an error will be displayed on the respective machine s E t Tell me more Ej K a l aa 2 Configuration progress 1 2 3 4 5 6 z E d Screenshot 23 New Backup task Select Source Drives tab e Choose the computer drives to back up from by selecting the checkboxes next to the drive letters displayed NOTE GFI Backup will back up all the data on the selected drive for ALL the computers selected Operating System files Microsoft Windows files are not backed up and an error message stating that the source folder does not exist is returned for drives not found on the computers selected 8 In the Destination tab select the destination location where the backup will be saved by selecting an option from the Destination drop down define a destination path and click Next to continue setup The available options displayed depend on the backup medium selection done in the first step of the backup process as follows 38 e GFI Backup 2010 Business Edition Configuring File Folder Backups GFI Local External HDD or LAN FTP location GFI Backup New Backup Wizard STEP 4 of 7 Specify the destination where this back
59. data should be proxy_port 225 relayed to proxy_username Defines the username using which you can proxy_username proxyuser access the proxy service proxy_password Defines the password using which you can proxy_username proxyuserpassword access the proxy service 4 Save the config ini file and restart the GFI Backup Administration console Appendix 4 Proxy settings GFI Backup 2010 Business Edition e 143 GFI 19 Appendix 5 Using GFI Backup from the command line The GFI Backup command line tool enables you to create new import execute and remove tasks on the computers where GFI Backup Agents are installed It also enables you to decrypt encrypted backup files so that their contents can be retrieved For information on how to use command line tools available with GFI Backup refer to http kbase gfi com showarticle asp id KBID003820 Appendix 5 Using GFI Backup from the command line GFI Backup 2010 Business Edition e 145 GFI 20 Appendix 6 GFI Backup updates GFI Backup is set by default to automatically check for and download product updates for Administration Console and Agent service application updates from GFI update servers over the internet using http For more information on how to enable disable automatic updates refer to the Updates tab section in the Customizing GFI Backup chapter The automatic update process performs the following actions 1 GFI Backup connects to the GFI update servers
60. dates GFI Index A Active Directory 125 AES Advanced Encryption Standard 125 AIT Advanced Intelligent Tape 125 139 assign permissions to users 92 assign rights to users 91 authorizing agents 24 125 backup actions 125 backup and restore operations 66 backup destination 125 backup media advantages and disadvantages 136 backup notifications 125 backup policy 125 backup rotation scheme 125 backup schedule 125 backup source 125 backup strategy guidelines 135 backup task name 125 backup tasks deleting tasks 53 modifying existing tasks 53 starting previously created tasks 53 stopping tasks in progress 53 backup window 125 Blu ray disk 125 Build Notifications 124 C CD DVD Blu ray advantages 136 disadvantages 136 Common Issues 119 compression 125 compression level 125 configure sync tasks 93 configuring agent properties 25 configuring file filters 51 create new backup profile 91 creating a new backup task 31 creating a new backup to tape task 73 creating a new Microsoft SQL Server backup task 81 credentials 125 D Daily Backup Status report 67 125 Activity Overview summary 69 contents 69 enabling 67 Task Completion Status summary 69 Tasks Completed with Errors list 70 Tasks Completed with Warnings list 70 DAT Digital Audio Tape 126 139 data access methods 19 DDS Digital Data Storage 139 deleting agents 24 deployment 126 desktop applications 126 differential backups 126 13
61. e Default value is ON Enables you to configure a fallback mechanism if VSS fails Available options include Prompt without timer Prompts users to close open files and waits indefinitely for user input Prompt with timer Prompts users to close open files and sets a timer Cancel Backup Cancels backup Kill all processes Kills all processes that maintain open files so to be able to back up files in a reliable manner Leave open Leaves files open and backs up only the files that it can back up Default value is Prompt without timer Enables GFI Backup to show a popup denoting that a backup or a restore task is currently being performed Default value is On Prompts users to shutdown their computer on a task being completed Default value is On Instructs GFI Backup to reload CD DVD tray on completion of backup Instructs GFI Backup to move files to the Microsoft Windows recycle bin instead of deleting them Enables you to configure the task thread priority for backups running on agents located on slow computers Available options include e Lowest e Low e Normal e High e Highest Default value is Normal Customizing GFI Backup GFI Backup 2010 Business Edition e 103 Credentials a GFI Backup Settings ADMINISTRATION CONSOLE General Backups ECEE Updates User Permissions Central Location Use this page to view and modify the Credential settings Configure the default credentials wh
62. e 6 3 1 Restore data from tape 1 Load the tape to restore data from in the tape drive 2 From the GFI Backup Administration Console main screen select Restore option 3 Click Next at the Welcome screen to continue with the Restore Backup Wizard GFI Backup Restore Backup Wizard ADMINISTRATION CONSOLE Restore Type Source STEP 1 of 2 Specify the type of restore operation to perform Choose one of the supported restore types shown below Preview Source selection for Full Backup Restore GFI Backup Backup Restore Wizard Full backup restore nesore Toe a Use this option to restore full backups Se aes Item level restore Use this option to restore only individual ainuk N j items from a specific backup Farserver Backups F ome ston progress Restore Corts nim i 2 Configuration progress 1 2 3 4 E Screenshot 53 Restore backup wizard 4 In the Restore Type tab select whether to perform a Full backup restore or an Item level restore by selecting the radio buttons on screen Click Next to continue restore operation setup 78 e GFI Backup 2010 Business Edition Tape Backup and Restore 5 From the Select Computer list select the user for which to restore data 6 Depending on the restore type previously selected from the displayed list of backups OPTION ACTION Full backup Select the backup to restore data from restore ltem level Select the backup to resto
63. e default database to an existent MySQL database automatically For further information on how to install MySQL refer to http kbase gfi com showarticle asp id KBID003845 It is recommended to migrate to a MySQL database backend when GFI Backup is backing up a large amount of computers over 25 computers 108 e GFI Backup 2010 Business Edition Customizing GFI Backup GFI 11 2 5 User Permissions tab Use the User Permissions tab to add new edit or remove user permission profiles r GFI Backup Settings ADMINISTRATION CONSOLE General Backups Notifications Updates User Permissions Me AEE Use this page to view and modify user permissions Add Edit Remove User Permission List Permission Name Applied to Deny All 2 Computers 0 Users Enable All 0 Computers 2 Users Screenshot 68 GFI Backup Settings User Permissions tab Customizing GFI Backup GFI Backup 2010 Business Edition e 109 Add user permissions 1 Click Add to open the User Permission dialog r GFI Backup User Permission ADMINISTRATION CONSOLE Profile Name Allow users to start Agent Ul Allow the client to view the admin tasks in the list Allow the client to view admin tasks properties Allow the client to start stop admin tasks Allow the client to view admin tasks logs Allow the client to restore items from admin tasks Enable restore confirmation in clients for admin tasks Allow the clie
64. e agents enables you to modify settings in the Users Permissions and License Mode tabs Settings in the Users tab cannot be updated for multiple agents at the same time Managing Backup Agents GFI Backup 2010 Business Edition e 25 GFI Backup Permission Configuration ADMINISTRATION CONSOLE Use the tabs provided below to navigate the permission configuration options Users Permissions License Mode Configure the users that are set up for use with GFI Backup D amp amp Add User Remove Reset Password Use credentials Specified by end user recommended 5 Specified in the GFI Backup Settings This overrides the credentials sent by agents listed below Users List m User Name Status DOMAIN user Credentials OK Save Close Screenshot 14 Review and modify users 26 e GFI Backup 2010 Business Edition Managing Backup Agents 3 From the Users tab add users remove users or reset passwords for users of the GFI Backup Agent application Available options are OPTION Add User Remove Reset Password Use credentials Specified by end user Specified in the GFI Backup settings DESCRIPTION Click this button to add more users to the list of users eligiblefor backups and restores 1 Click Add User 2 Key in Username Password and Domain details 3 Click Create New User button NOTE User details can also be imported from a comma separated value csv formatted file In thi
65. e is ideal to restore the backed up changes in disaster recovery situations GFI Backup will run on an automated schedule where a cycle of one full database backup and a subsequent set of Differential backups is repeated according to the specified schedule 134 e GFI Backup 2010 Business Edition Appendix 1 Supported backup types GFI 16 Appendix 2 Backup strategy guidelines 16 1 Setting up your backup strategy It is very important that when deciding on the backup strategy to adopt you take in consideration various aspects of what is involved in a backup and why you are setting up your backup The following list gives a basic understanding of the things to consider before adopting a backup strategy Backup type Cost Size of backup job Backup window Data restore time Media Management Different backup types offer different advantages in different environments and might be completely unsuitable in other environments Before choosing a backup type consider whether either a Replace or a Stack backup is the best option for your environment For more information on the types of backups offered by GFI Backup refer to Appendix 1 Supported backup types chapter in this manual The budget and costs involved in backing up your data might influence the backup strategy chosen Typically tape drives and their media are more costly to acquire and maintain while CD DVD Blu ray disks are typically cheaper The amount of media requ
66. eccentetecareixmsciieronn dicen 112 Uninstalling GFI Backup 115 12 1 Introduction ozs sce vee csiat anne osancten Scesecksgnasctenccebeckedsaayyeinesnetsdddadvee Seccasansceanyesse 115 12 2 Uninstalling GFI Backup Agents manually ccceeeeteeeeeeteeeeeeeeeeee 115 12 3 Uninstalling GFI Backup Agents via Active Directory GPO ee 115 12 3 1 Uninstalling GFI Backup Agents using GPO in Microsoft Windows STS eye gral 910 5 eee ene ae en eee ee eee ee eee ere eet 115 12 3 2 Uninstalling GFI Backup Agents using GPO in Microsoft Windows Server 2008 en ee ee Ree a eee ee res 116 12 4 Uninstalling GFI Backup Administration Console manually 06 116 Troubleshooting and support 119 13 1 WMO CUCU ON iseia crciecet neler E E E EEE 119 13 2 COMMON ISSUES ste ate eee eee 119 13 3 Knowledge Base cerccaricsincertoaecaidesncdesteineontiamiananinuenemusne unease 123 13 4 cee rae ee cet at eee eee cede 123 13 5 Request technical support e cece cece eeeeeeeeeeeeeeeeeeeeeeeaaeaeeeeeeeeenenea 123 13 6 Build notifications veg vageetayactuedtcceseetlvaneelooscerneeididenesesiveitceeeeheenieess 124 13 7 DOCUMENTALION sneren E R E NA 124 GFI 14 15 16 17 18 19 20 Glossary Appendix 1 Supported backup types 15 1 Replace Backups No versioning ssesssssssserrressssresrrrrrnnssserrnne 15 1 1 Incremental Backups sicceicaiccacecdinccticatecoticnmunate coterereeatecanied 15 1 2 Differential Back
67. efines the IP port through which emails are routed Default value is 25 Configure these settings if your mail server uses Secure Server Log On Defines the name displayed in the From field of the email notification Defines the email address through which the email will be routed Click to ensure the correctness of the email settings Check this option to enable GFI Backup to compile and email a daily digest report to the recipient specified in the Administrator Email field This report provides summaries of the number and distribution of executed tasks and their completion status It also provides lists of the tasks that completed with errors or warnings For more information the Daily Backup Status report refer to the Daily Backup Status report section in the Status Monitoring chapter Use the Updates tab to configure the settings used by GFI Backup for both GFI Backup Administration Console and GFI Backup Agent updates For more information on the automatic update process refer to Appendix 6 GFI Backup updates in this manual 106 e GFI Backup 2010 Business Edition Customizing GFI Backup GFI Backup Settings ADMINISTRATION CONSOLE Notifications User Permissions Use this page to view and modify update settings Product Updates Use this section to modify product update settings MV Automatically check for news updates on startup 7 Send email notification when there s a newer version Check for Updates Now Clie
68. ense cannot be used to backup Microsoft SQL Server data 6 e GFI Backup 2010 Business Edition About GFI Backup GFI Notwithstanding the license assigned to the installed agents the GFI Backup Agent software is the same for all GFI Backup Agents and the license type assigned to an agent can be changed via the Licensing tab in the GFI Backup Administration Console 1 5 2 Further information For more information on GFI Backup licensing refer to http Awww gfi com business backup software pricing licensing 1 6 Minimum requirements and installation For information related to the minimum requirements and installation procedures refer to the GFI Backup Getting Started Guide manual available from http Awww gfi com business backup software manual NOTE Ensure that your firewall settings enable communications between all GFI Backup Agents and GFI Backup Administration Console on TCP ports 5580 and 5543 For further information on how to configure the Windows Firewall refer to http kbase gfi com showarticle asp id KBID003879 About GFI Backup GFI Backup 2010 Business Edition e 7 GFI 2 Managing Backup Agents 2 1 Introduction GFI Backup provides a complete system that enables the management of all backup agents installed on networked computers This chapter provides instructions on how to e Automatically deploy GFI Backup Agents in Active Directory environments using Group Policy Objects GPO e Manuall
69. ent is uninstalled from the remote machine but not yet deleted from the GFI Backup Administration Console Shows the license type assigned to an installed agent Possible types are Server Workstation Unlicensed For more information on licensing refer to the GFI Backup licensing section in the About GFI Backup chapter Shows the version of the deployed agent Shows the computer name of the computer where the GFI Backup Agent is installed Shows the workgroup or domain name of the computer where the GFI Backup Agent is installed Shows the IP address of the computer where the GFI Backup Agent is installed Shows the date time when the GFI Backup Administration Console last communicated with the GFI Backup Agent Managing Backup Agents GFI Backup 2010 Business Edition e 23 AGENT LIST FIELD DESCRIPTION Last Activity Shows the date time of last activity backup amp restore as well as the last task performed Clicking the task s name opens the task for review Credentials Shows the credentials method used for backups and advises in case user password input is required 2 5 1 Authorizing agents By default GFI Backup automatically authorizes newly installed Backup Agents This enables you to start using GFI Backup immediately NOTE For more information on how to customize the automatic authorization of GFI Backup Agents refer to the General Tab section in the Customizing GFI Backup chapter of this manual In case
70. entage of scheduled and manually executed tasks Scheduled operations Displays the amount and percentage of scheduled tasks out of the total executed tasks Manual operations Displays the amount and percentage of manually executed tasks out of the total executed tasks Task Completion Status summary The Task Completion Status summary contains the following information Task Completion Status Task Executions Distribution Completed Successfully 50 Completed with Warnings 25 Completed with Errors 17 In progress 8 Screenshot 46 Daily Backup Status report Task Completion Status summary DETAIL DESCRIPTION Completed Displays the amount and percentage of executed tasks that were successfully Successfully completed Manas with Displays the amount and percentage of executed tasks that completed with warnings For example some folders are not backed up because they no longer exist Status Monitoring GFI Backup 2010 Business Edition e 69 DETAIL DESCRIPTION Completed with Errors Displays the amount and percentage of executed tasks that failed to complete For example the backup task was stopped manually when in progress or the source folder is no longer accessible In progress Displays the amount and percentage of tasks that were being backed up at the time of report generation NOTE Tasks which are in progress do not have a completion status They will be reported in the next Daily Backup Status report Task
71. er users and permissions Managing Backup Agents GFI Backup 2010 Business Edition e 21 GFI 4 Click Apply to save settings and Save to close Settings dialog For more information on the GFI Backup Data Access Method refer to the GFI Backup Getting Started Guide manual available from http www gfi com business backup software manual 2 5 Managing GFI Backup Agents GFI Backup provides all the required tools that enable the management of agents along with the retrieval of information about the respective status GFI Backup Logout ADMINISTRATION CONSOLE Home Backup and Restore Agents Reporting Licensing Help Use this page to authorize unauthorize and review GFI Backup agents 7 OX Go r qm Authorize Unauthorize Delete Properties Re synch Commands in queue Filter View all agents X Agent List Note You may need to click the browser s refresh button to see updates for items in the list below Availability Status License Type Version ComputerWorkgroup Domain IP Last CommunicationLast Activity Credentials T Authorized Workstation v3 0 20100319 User 1 Workgroup 192 168 3 27 22 03 2010 14 34 03 Never Get from user Screenshot 13 GFI Backup Administration Console Agents tab Use the GFI Backup Administration Console Agents tab to perform the following actions e Authorize GFI Backup Agents e Unauthorize GFI Backup Agents e Delete GFI Backup Agents e Configure GFI Backup Agent properties e Re
72. erver backups GFI Backup 2010 Business Edition e 83 Click Next to continue 9 In the Scheduler tab set up the backup schedule that the new backup task being configured will follow and click Next to continue setup 10 In the Pre amp Post Actions tab configure the notifications and actions that will be performed before or after the backup and click Next continue setup 11 In the Summary of backup settings dialog review the task being set up and click Finish to finalize new task setup In case you want to change any of the options set up click Back or select one of the GFI Backup tabs to change any of the backup settings To cancel new backup setup click Cancel 7 3 Restoring a Microsoft SQL Server backup 1 From the GFI Backup Administration Console main screen select Restore option 2 Click Next at the Welcome screen to continue with the Restore Backup Wizard 3 In the Restore Type tab select whether to perform a Full backup restore or an Item level restore by selecting the radio buttons on screen Click Next to continue restore operation setup 4 From the Select Computer list select the user for which to restore data 5 Depending on the restore type previously selected from the displayed list of backups OPTION ACTION Full backup Select the backup to restore data from restore ltem level Select the backup to restore data from expand its contents and select the items to restore restore 6 To restore to a
73. et from user Screenshot 9 GFI Backup Administration Console Agents tab 2 In the Agents tab click Deploy Agent button 3 Select Deploy agents manually 18 e GFI Backup 2010 Business Edition Managing Backup Agents d GFI Backup Agent deployment in workgroups ADMINISTRATION CONSOLE Follow the step by step instructions provided below to enable network backups on your computer Click Download button Click download button to start downloading from http 127 0 0 1 5580 DOWNLOAD agent gfibackup2010 exe Oe pmu mat he an or mame Whe Me ee FO one Toe amain Lsa Launch GFI Backup agent installation See iva es oe Click Continue or Run to trigger the installation of backup agent software Waa Sas Se Pa reana cae de uath Pur Sa soa cae led F yas S nat ma Po aaan a eat Sea ma Pa tuaa fiat hte om Specify your network authentication details tamas Specify your login name and password to finalize installation and enable A backups on your computer Refer to your systems administrator to confirm i that agent is installed correctly Screenshot 10 Agent deployment instructions with print and email option Y 4 Select one of the following options Email instructions launches your default email client with the GFI Backup Agent installation instructions Send the instructions to your user via email Print launches the Print dialog to enable you to out
74. etwork share location rather than the local path 12 Choose the deployment option select Assigned and OK 13 lt Optional gt From your domain controller load the Microsoft Windows Command Prompt and key in gpupdate force to force a refresh of the local and Active Directory based Group Policy Settings NOTE You may need to reboot the computers where agents will be deployed for the Group Policy to take effect 14 After the Active Directory Group Policy changes have been effected this may require some time depending on the network infrastructure e Launch the GFI Backup Administration Console via the GFI Backup program group e Click Agents tab and select the agents to authorize 14 e GFI Backup 2010 Business Edition Managing Backup Agents e Click Authorize 2 3 Deploying GFI Backup Agents manually For environments computers where deployment via Active Directory Group Policy Objects is not possible for example workgroup environments or laptops which are not joined to the domain the GFI Backup agent can be manually downloaded and deployed on the respective computers This operation is a simple process that can be executed by both the administrator and even the end users themselves The administrator can manually deploy agents by physically running the operation on the target machine s or through a remote session If the Administrator opts to delegate agent installation to end users the GFI Backup Administrati
75. f replace backups Incremental Backups Differential Backups and Full backups Appendix 1 Supported backup types GFI Backup 2010 Business Edition e 129 GFI 15 1 1 Incremental Backups Incremental backups back up only files and folders created or changed since the last backup Newly created and changed files since the last backup taken overwrite existing files with the same filename and date stamp Files picked by Files backed up on Day Source files GFI Backup backup media Result Monday My doc original doc My doc original doc My doc original doc My xls original xls My xls original xls My xls original xls All files are backed a full backup My pdf original pdf My pdf original pdf My pdf original pdf up of ehh files My jpg original jpg My jpg original jpg My jpg original jpg is taken Tuesday My doc changed doc My xls original xls a file was Hd praal modified y jpg original jpg Wednesday My doc changed doc My xls original xls a new file My pdf original pdf My jpg original jpg was created My doc newfile doc My doc newfile doc My doc changed doc My xls original xls My pdf original pdf My jpg original jpg My doc changed doc My xls original xls My pdf original pdf My jpg original jpg My doc newfile doc Modified file replaces previous file New file is added in backup Thursday My doc changed doc a file was My pdf original pdf deleted My jpg original jpg My doc newfile doc
76. files My jpg original jpg My jpg original jpg My jpg original jpg is taken Tuesday My doc changed doc My doc changed doc My xls original xls My xls original xls Modified file replaces My pdf original pdf My pdf original pdf previous file a fla was My jpg original j My jpg original j modified y jpg original jpg y jpg original jpg Wednesday My doc changed doc My doc changed doc My xls original xls My xls original xls New file is i Hri added in origi My doc newfile doc My pdf original pdf a new file My pdf original pdf y yp g p backup was created My jpg original jpg My doc newfile doc My jpg original jpg My doc newfile doc a new file was created a file was modified and another removed My xls newfile xls My doc changed doc My pdf changed pdf My jpg original jpg My xis newfile xls My doc changed doc My pdf changed pdf My jpg original jpg My xis newfile xls My pdf changed pdf Figure 3 Replace backup Differential option Example of data backed up on a daily basis Thursday Aee My doc changed doc Deleted file i My pdf original pdf My pdf original pdf oe os a file was es Beso My jpg original jpg ied rom deleted y Jpg original Jpg My doc newfile doc acxup My doc newfile doc Friday New file is backed up modified file overwrites old file and deleted file is removed Appendix 1 Supported backup types GFI Backup 2010 Business Edition e 131 GFI 15 1 3 Full b
77. folder z Local Area Network folder LAN folder Specify the folder to store backup archive Destination Server backups Browse V Folder is password protected You can use the following variables into your path Domain 3 sCOMPUTERNAME Username WORKGROUP 36USERNAMES rae DOMAIN Configuration progress a 1 2 3 4 5 6 z E d Screenshot 26 Select destination Local Area Network folder LAN folder Local Area Network folder LAN folder Stores backup in a local area network folder accessible from the computer where GFI Backup Agent is installed Provide the destination drive folder by keying in the path in the Destination field or selecting a folder by clicking Browse icon In case where authentication is required select Folder is password protected checkbox and key in Domain Username and Password Configuring File Folder Backups GFI Backup 2010 Business Edition e 41 iji J GFI Backup New Backup Wizard ADMINISTRATION CONSOLE STEP 4 of 7 Specify the destination where this backup will be saved Select backup target destination Destination FTP location x An FTP location accessible by all the computers selected in the Computer tab of this New backup wizard FTP Host Name F Use Passive Mode Port 21 User Name Password Initial remote directory Configuration progress aunanen 1 2 3 4 5 6 7 L 4 Screenshot 27 Select destination FTP
78. hen prompted click Save and specify the destination path 5 Physically or remotely log in the client computer where GFI Backup Agent is to be installed 6 From the client computer locate and double click on the GFI Backup Agent executable to start installation on the client computer Wait for the installation to complete 7 Click Finish to finalize installation NOTE If GFI Backup is configured to work in Custom data access method mode the local computer users will be asked to key in their Microsoft Windows login credentials username and password Managing Backup Agents GFI Backup 2010 Business Edition e 17 2 3 2 Printing or sending agent deployment instructions via email 1 From the GFI Backup Administration Console main screen select Manage Backup Agents option GFI Backup ADMINISTRATION CONSOLE Home Backup and Restore Agents Reporting Licensing Help Use this page to authorize unauthorize and review GFI Backup agents l O X 2 A Authorize Unauthorize Delete Properties Re synch Commands in queue Filter View all agents Agent List Note You may need to click the browser s refresh button to see updates for items in the list below Availability Status License Type Version ComputerWorkgroup Domain IP T Authorized Workstation v3 0 20100319 User 1 Workgroup 192 168 3 27 22 03 2010 14 34 03 Never Logout Last CommunicationLast Activity Credentials G
79. hot 32 Scheduler tab 10 In the Scheduler tab set up the backup schedule that the new backup task being configured will follow and click Next to continue setup Available options are OPTION DESCRIPTION Run manually Backup will not be triggered on a specific schedule but has to be started manually Run one time only Backup will be run one time only at a specific date and time Select the date and time values in the Run one time on and at fields On Windows startup Backup will run on next Windows startup On Windows shutdown Backup will run on before next Windows shutdown On specific days of the week Backup will run on specific days of the week and at a specific time or on system startup or shutdown Select the days of the week when the backup will be run and select either a time from the On Time field or On Startup On Shutdown fields Run every few days Backup will run at specific intervals every x days Select the day interval from the Run every day s selector and set the backup days from the Set backup days options Also select a time from the On Time fields or On Startup On Shutdown fields 48 e GFI Backup 2010 Business Edition Configuring File Folder Backups OPTION Run every few hours Reschedule this backup if missed Wake up computer from Standby Hibernate before running backup Create Desktop shortcut DESCRIPTION Backup will run at specific hourly intervals Select the hourly interval f
80. ich will be used by default by GFI Backup to be able to remotely Logon on computers for backup and Tasks restores Use credentials supplied by users Credentials Use the following user account credentials Username Change password Screenshot 65 GFI Backup Settings Backups Tab Credentials option OPTION DESCRIPTION Use credentials Enable this option to have GFI Backup use the credentials supplied by users Use supplied by users this option if the computers from where to take backups are not part of a domain and if you have not configured a common user account on all computers in your workgroup Default value is ON Use the following Enable this option to override the password provided by users and use another user account password specified at the GFI Backup Administration Console level Use this option credentials either if you are part of a domain or if you have a common user account on all the computers in your workgroup Default value is OFF 104 e GFI Backup 2010 Business Edition Customizing GFI Backup OPTION DESCRIPTION Username amp Enables you to provide a user name and a password of an account with Password administrative rights to override the credentials supplied by users Use this option with the Use the following user account credentials option 11 2 3 Notifications tab Use the Notifications tab to view and modify the email settings used by GFI Backup to send system notifications and to e
81. icrosoft SQL Server Backup wizard Options tab 8 In the Options tab select the compression and encryption settings as well as the type of backup for the new Microsoft SQL Server backup from the following options OPTION DESCRIPTION Full GFI Backup will take a full database backup of the selected Microsoft SQL Server databases each time a backup is triggered A full database backup may be restored to either the same or a new database on the same or a different server This provides flexibility when this type of database backup needs to be restored Differential GFI Backup will first take a full database backup and then a Differential database backup of the Microsoft SQL Server each subsequent time a backup is triggered Transaction Log A transaction log is a continuing list of executed database transactions A database transaction is a set of actions done to the database such as creating adding retrieving deleting or updating records GFI Backup will back up all database transactions generated since either the previous Transaction Log backup or the previous full database backup if no Transaction Log backups were previously carried out This backup type is ideal to restore the backed up changes in disaster recovery situations Automatic GFI Backup will run on an automated schedule where a cycle of one full database backup and a subsequent set of Differential backups is repeated according to the specified schedule Microsoft SQL S
82. iginal jpg My jpg original jpg a prednies td deleted y Ipg onging Jpg My doc newfile doc My doc newfile doc CSUR te Overwiiten My doc newfile doc Friday My xis newfile xls My doc changed doc My xls newfile xls My xls newfile xls My doc changed doc My doc changed doc a new file was All files are backed created a file My pdf changed pdf up and Thursday s was modified Mv loa orlainal i My pdf changed pdf My pdf changed pdf backup is overwritten and another y Poo yaks My jpg original jpg My jpg original jpg p removed Figure 4 Replace backup Full backup option Example of data backed up on a daily basis 132 e GFI Backup 2010 Business Edition Appendix 1 Supported backup types GFI 15 2 Stack Backups with Versioning Stack backups are a type of full backup where all the selected files and folders are backed up These are the most time consuming compared to replace backups and require substantial storage capacities Stacked backups enable versioning and label backup sets with different version numbers that allow restoring older versions of files Restoring an older version of a backup requires only restoring the backup set in question Day Source files Files picked by GFI Backup Files backed up on backup media Result Monday of all the files is taken Tuesday a file was modified a new file was created a full backup Wednesday My doc original doc My xls original xls M
83. ility of your onsite storage location for the storage of your backup media An offsite storage location could also be an option to protect your data in case of a disaster for example a fire in your business premises Appendix 2 Backup strategy guidelines GFI Backup 2010 Business Edition e 135 GFI 16 2 Backup media advantages and disadvantages 16 2 1 CD DVD Blu ray Advantages e Widely available e Affordable e Easy to store and transport media Disadvantages e Limited capacity currently Blu ray 25 50GB may require manual disk swaps e May be slow to record and verify 16 2 2 Tapes Advantages e Various backup capacities available e Easy to store and transport media e Typically a fully automatic operation requires no user intervention aside from changing tape cartridges e Long shelf life e Have a write protection mechanism Disadvantages e Installing and configuring a tape device is typically more complex e Different tape standards means that tape cartridges are drive specific e Devices and media are typically more expensive 16 2 3 External amp portable hard drives Advantages e Widely available e Fast recording times e Various storage capacities available 136 e GFI Backup 2010 Business Edition Appendix 2 Backup strategy guidelines GFI Disadvantages e Typically more expensive than DVD backups on gigabyte to gigabyte basis e Cannot make multiple backups for off site stor
84. ing a backup option other than Full backup 7 In the Destination tab select the location where the SQL data will be saved by selecting an option from the Destination drop down define a destination path and click Next to continue setup For more information on how to configure Backup destinations refer to the Creating a new backup task section in Configuring File Folder Backups chapter 82 e GFI Backup 2010 Business Edition Microsoft SQL Server backups GFI Backup New Microsoft SQL Server Backup Wizard ADMINISTRATION CONSOLE General Computer Source partie Options Scheduler Pre amp Post actions STEP 5 of 7 Select backup compression encryption and type Compression Settings Optional Enable compression and specify compression level 2 Use ZIP compression No compression Encryption Settings Optional Enable encryption and specify encryption password No encryption Use Zip password protection Use AES encryption Backup Type Full MS SQL Server Automatic Backup Settings Differential The automatic backup of the MS SQL Server database s will perform Full and D Transaction Log Differential backups It will create a Full backup at specific intervals Run Full Automatic backup every 24 task execution We recommend to set the task hourly for Differential and a daily Full backup after 24 hourly Differentials Configuration progress 1 2 3 4 5 6 7 S Screenshot 55 New M
85. ing agent Stores backup on a CD DVD or Blu ray disk attached to the computer where GFI Backup Agent is installed Provide the following information to configure this backup OPTION EXPECTED INPUT Destination drive The drive letter of the CD DVD Blu ray device Disk label Key in the the disk label id that will be assigned to the disk that will be used to back up data on Destination path The destination path where the backup data will be saved NOTE To span multiple disks in case where the data to back up results to be more than the size of the media selected ensure to enable ZIP Compression and Split archives at options in the Options tab that follows this screen Enable Erase disk before backup checkbox if the medium needs to be erased before copying This option is only applicable in case of CDRW or DVDRW If this option is not enabled and the re writable disk provided is in UDF format GFI Backup will try to write the backup on the remaining space If the space is not enough GFI Backup will ask for a different disk with a greater capacity Configuring File Folder Backups GFI Backup 2010 Business Edition e 45 a GFI Backup ADMINISTRATION CONSOLE General Computer Source Compression Settings 2 Use ZIP compression No compression Encryption Settings No encryption Use Zip password protection Use AES encryption Backup Type Stack Backup with Versionin Configuration progress STEP 5 of 7 Select
86. ion in clients for admin tasks Allow the client to modify connection settings to the Administration Console Allow the client to modify his own client options Allow the client to create delete modify local user tasks Allow the client to import tasks Allow the client to restore his own user tasks Display interactive messages during task execution Allow registry backup DESCRIPTION Enable users to start or stop tasks configured by the system administrator from within the GFI Backup Agent application user interface Enable users to view the logs generated by the execution of tasks configured by the system administrator from within the GFI Backup Agent application user interface Enable users to restore files folders applications or settings backed up by the system administrator from within the GFI Backup Agent application user interface Enable this option to instruct GFl Backup Agent to prompt user for confirmation before a restore is performed Enable users to change the settings that determine the connection to the GFI Backup Administration Console Enable users to modify the options and settings of the GFI Backup Agent installed on their workstation Enable users to create delete or modify backup and restore tasks on the GFI Backup Agent installed on their workstation Allows users to import backup tasks Enable users to use the GFI Backup Agent application to restore backups which were executed on
87. ired and the reliability of the media tip the scales in the direction of tape drives The larger the backup data the longer it will take to back up and the more space it will consume Consider whether you are required to back up all your data at each backup or whether all the data can be backed up at longer intervals with specific data backed up on intervals that are more frequent This is the time available to backup a backup job While VSS technology will enable you to take backups of files that are currently in use this technology might not work in all circumstances When planning to backups ideally schedule your backups at a time when it is unlikely that the data to back up is used for example during the night or during the weekend This will ensure that your data is backed up without any issues If time is a critical variable in your business environment we recommend that you simulate your data restore operation in a test environment This will enable you to take a more informed decision on the backup strategy to use It will also enable you to gain an estimate of how long it will take to restore your data and enable you to plan accordingly A prudent decision on which backup media suits your environment the most should be based on the volume of data to back up on a regular basis vis a vis the cost and the lifetime of the media For more information on backup media refer to the Backup media section below Also consider the suitab
88. issions Edit 111 user permissions Remove 111 User Permissions tab 109 stack backups 127 133 Startup wizard 19 status monitor 127 supported backup types 129 T Tape 127 advantages 136 disadvantages 136 supported tape drives 141 troubleshooting tips 139 tape drives 139 Technical Support 123 Troubleshooting and support 119 U unauthorizing agents 24 127 updating agents view 29 user permissions 127 using GFI Backup from the command line 145 V viewing agent tasks 29 VSS M icrosoft Volume Shadow Copy Service 126 W Web Forum 123 wizard New Backup Wizard 31 73 New Backup Wizard tape 74 New Microsoft SQL Server Backup Wizard 81 Restore Backup Wizard 55 58 78 84 Startup wizard 19 workgroup 127 Z ZIP password protection 127 Index GFI Backup 2010 Business Edition e 151
89. ize 64 00 KB 65536 bytes Write protected False Screenshot 72 Device and media parameters view Other problems that you might encounter might be due to drives not being supplied by their manufacturers on the purchase of a tape drive In this case it is recommended to contact your drive manufacturer for the tape drive drivers 17 3 Supported tape drive list For a list of tape drives that are officially tested and supported by GFI Backup refer to http kbase gfi com showarticle asp id KBID003777 and http kbase gfi com showarticle asp id KBID003808 Appendix 3 Tape drives GFI Backup 2010 Business Edition e 141 GFI 18 Appendix 4 Proxy settings 18 1 Introduction The GFI Backup proxy settings enable GFI Backup to communicate to the outside world from within your network using a proxy Your GFI Backup installation might require for example access from within your network to the internet through your proxy server to check for updates on the GFI website 18 2 Configuring the proxy settings 1 Locate the config ini file in the lt drive gt Program Files GFI GFI Backup 2010 Administration Console htdocs folder 2 Open config ini with a text editor and locate the proxy identifier 3 Provide the following information OPTION DESCRIPTION EXAMPLE proxy_address Defines proxy IP address where data should proxy_address 192 168 3 122 be relayed to proxy_port Defines proxy IP port where
90. lays notification information related to the use and function of GFI Backup This notification information for example includes information about updates and missing settings 5 3 Backup and restore activity monitoring The backup and restore activity monitoring screen enables users to monitor the status of individual backups and restore tasks as well as to perform operations such as starting stopping and restoring backup tasks 64 e GFI Backup 2010 Business Edition Status Monitoring 5 3 1 Monitoring backups and restores ADMINISTRATION CONSOLE Home Backup and Restore Agents Reporting Licensing Help Use this page to execute add new view or edit GFI Backup tasks amp X O O w New Backup Delete Start Stop Restore GFI Backup Logout View Admin Tasks Filter Show all tasks Admin Tasks List Note You may need to click the browser s refresh button to see updates for items in the list below Task Name Status Last Run Time Next Run Time Applied To Commands in Queue new task Idle 22 03 2010 14 30 28 Never RDALLI richard 0 Screenshot 43 Backup and restore activity monitoring Selecting the Backup and Restore tab displays the Backup and Restore activity monitoring screen This enables the viewing of the information listed below Status Monitoring GFI Backup 2010 Business Edition e 65 OPTION DESCRIPTION Task Name Displays the task name specified during the config
91. lf extracting archives do not require any third party tools to access the data within 46 e GFI Backup 2010 Business Edition Configuring File Folder Backups OPTION DESCRIPTION Compress each file Select optionto separately compress each backup file Choosing this option will individually cause each file to be compressed individually as separate files Encryption Settings By default compressed backups are not encrypted Enable encrypted backups by selecting one of the following options and a key to encrypt decrypt the encrypted data NOTE Encryption is available only for compressed backup data OPTION DESCRIPTION Use Zip password This is the faster of the two encryption methods and provides basic cryptographic protection security against tampering by unauthorized individuals Use AES encryption Uses a stronger encryption algorithm than ZIP encryption This is GFI Backup s own implementation of the standard 256 bit AES encryption Backup Type Select the new task s backup type Available options are OPTION EXPECTED INPUT Replace Backup No This type of backup will take a full backup the first time it is run that is it will back up Versioning all the data selected in the previous screens Subsequent backups will overwrite data backed up in the initial backup run using the option chosen Incremental backup Only new and changed files are overwritten Files that have not changed since the last backup are retained Differe
92. ll selected computers Use this feature for example if you want to back up a folder that is present on all the computers to back up Backup items only on selected computers Instructs GFI Backup to backup items only from the selected computer File Filters Use this option to select the file types to include exclude For more information on how to configure file filters refer to the Configuring file filters section in this chapter GFI Backup will scan through the selected computers from the Computer tab and backup the file types selected from this tab 1 From the File Types area select the file types to backup 2 Click Customize to add or remove file types 3 From the File type editor dialog key in a File type label and File type extension to add to the list and click Add or Delete to add or delete file types respectively Click Close to close the File type editor dialog Configuring File Folder Backups GFI Backup 2010 Business Edition e 37 Drives From the Drives sub tab select the drives of all the computers selected in the Computers tab to back up from PSs _ 7 l GFI Backup New Backup Wizard ADMINISTRATION CONSOLE STEP 3 of 7 Specify the source files and items to be stored during this backup J Files Folders Drives Select the drive s to backup Tell me more C Drives Path availability status E a Available on 1 2 selected computers B E C Available on 1 2 selected
93. ministration Console through various Microsoft Windows mechanisms This chapter covers the following topics e Uninstalling GFI Backup Agents manually e Uninstalling GFI Backup Agents via Active Directory GPO e Uninstalling GFI Backup Administration Console manually 12 2 Uninstalling GFI Backup Agents manually 1 Physically or remotely log in the computer where GFI Backup Agent is to be uninstalled 2 From the Microsoft Windows Control Panel select Add Remove Programs or Programs option 3 Select GFI Backup 2010 Agent 4 Click Remove or Uninstall and follow on screen instructions for GFl Backup Agent uninstallation 12 3 Uninstalling GFI Backup Agents via Active Directory GPO Use Group Policy Objects to uninstall the GFI Backup Agents installed via Active Directory Group Policy objects 12 3 1 Uninstalling GFI Backup Agents using GPO in Microsoft Windows Server 2003 1 From command prompt Start gt Run type mmc exe and click Enter 2 Click File gt Add Remove Snap in and select Add 3 Click Group Policy Object Editor snap in click Add and click Browse 4 Select the domain policy to edit and click OK 5 Click Finish to close Select Group Policy Object dialog Click Close to close Add standalone Snap in dialog and click OK to close Add Remove Snap in dialog 6 Expand Domain Policy gt Computer Configuration gt Software Settings 7 Right click Software installation select GFIBackup2009 MSI and
94. nable the sending of a daily backup status report GFI Backup Settings ADMINISTRATION CONSOLE General Backups Notifications Updates User Permissions Central Location Use this page to view and modify the email settings for important notifications MailServer Settings Use this section to specify mail server settings to be used for notifications Administrator Email Outgoing SMTP server Port optional 25 SMTP server login a SMTP server password S Required only for Security Server Log On From Name GFI Backup Reports From Email Report gfi com Send Test Email Daily Digest Use this section to enable the auto generation and distribution of a backup status report on a daily basis l Send Daily Backup Status report via email Screenshot 66 GFI Backup Settings Notifications tab Customizing GFI Backup GFI Backup 2010 Business Edition e 105 OPTION Administrator Email Outgoing SMTP server Port SMTP server login amp SMTP server password From Name From Email Send Test Email Send Daily Backup Status report via email 11 2 4 Updates tab DESCRIPTION Defines the email address of the recipient of GFI Backup notifications and digest NOTE More than one email address can be specified Separate entries with semicolons 3 Default value is undefined Defines the server through which emails are routed This can be either an FQDN Fully Qualified Domain Name or an IP Address OPTIONAL D
95. new location of the databases and will start using that location Recovery State The available options allow you to define the recovery state of the database being restored Choose between Restore with Recovery Leaves the database in an operational state ready to use Uncommitted transactions are rolled back and any additional transaction logs cannot be restored Restore with No Recovery Leaves the database in a non operational state Uncommitted transactions are not rolled back and any additional transaction logs can be restored This restore type is ideal when the user wants to restore transaction logs that were backed up using another GFI Backup task 8 Click Finish to start restore operation of MS SQL databases and wait for the task to complete Microsoft SQL Server backups GFI Backup 2010 Business Edition e 85 GFI 8 Reporting 8 1 Introduction GFI Backup provides a complete reporting system that enables the review of the different operations performed by GFI Backup It also provides a comprehensive filtering system that enables the filtering of the various automatically generated reports and therefore assists you in pinpointing the exact report that you require This chapter covers the following topics e Filtering reports e Viewing and printing reports 8 2 Filtering reports 1 From the GFI Backup Administration Console main screen select Reporting tab GFI Backup Logout ADMINISTRATION CONSOLE Home Backup
96. nformation on how to restore backups Status Monitoring Describes the status monitoring options that GFI Backup delivers and will help you understand what is going on in your backup systems Tape Backup and Restore Provides information related to backups and restore operations to and from tape drives Microsoft SQL Server backups Describes the procedures that enable you to backup and restore a Microsoft SQL Server database Reporting Deals with the reporting features of GFl Backup and shows you how to extract meaningful information from its operational information Synchronizing data Provides you with detailed information on how to set synchronization schedules using GFI Backup Agents Licensing tab Describes the GFI Backup licensing tab and how to monitor your licensing status Customizing GFI Backup Describes how you can customize GFI Backup to suit your particular needs and requirements Uninstalling GFI Backup Describes the method through which GFI Backup can be uninstalled Troubleshooting and support Provides you with all the necessary information on how to deal with troubleshooting any problems encountered while using GFI Backup Also provides extensive support information Glossary Defines technical terms used within GFI Backup Appendix 1 Supported backup types Describes the backup types supported by GFI Backup Appendix 2 Backup strategy guidelines Provides recommendations on how to best back up
97. nt Updates Use this section to modify end user update settings V Enable Auto Updating Version 3 0 20100625 Upd A Last Notification Sent Never id sr Screenshot 67 GFI Backup Settings Updates tab Customizing GFI Backup GFI Backup 2010 Business Edition e 107 OPTION Automatically check for news updates on startup Send email notification when there s a newer version Check for Updates Now Enable Auto Updating Version Last Notification Sent Update Agents Migrate to MySQL DESCRIPTION Instructs GFI Backup to check for news updates upon startup of the GFI Backup Administration Console News updates are displayed in the messages pane in the Home tab Default value is ON Instructs GFI Backup to send an email to the recipient specified in the Administrator Email field in the Notifications tab on the availability of news updates Instructs GFI Backup to check for updates immediately Enable this option to instruct GFI Backup to auto update the installed GFI Backup Agents with newer versions of GFI Backup Agents downloaded from GFI Default value is ON Defines the version number of the GFI Backup Agents console Displays the date time value of when the last update notification was sent Instructs GFI Backup to update the agent applications installed on your network immediately Click this option to migrate all data tasks computers users report logs from the SQLite databas
98. nt deployed on the computer of the user requiring sync rights and click Properties 92 e GFI Backup 2010 Business Edition Synchronizing data GFI Backup Permission Configuration ADMINISTRATION CONSOLE Use the tabs provided below to navigate the permission configuration options Configure the permissions that define what access users have in the GFI Backup agent User permission list User Name Permission Name Description El S Workgroup GFIMALTA Deny All View Details evalu Deny All View Details a Screenshot 61 Select Users Permissions tab 3 Select User Permissions tab and change the permission list for the user to which you want to assign sync rights to the permission list previously created NOTE For detailed information on assigning permissions to users refer to the Configuring agent properties section in the Managing Backup Agents chapter 4 Click Save to save changes 9 3 Configuring sync tasks After assigning the required sync rights to the users where the GFI Backup Agents are deployed have the users configure sync tasks on their computer The instructions on how this is achieved are described in the GFI Backup Agent User Manual This manual is installed with the GFI Backup Agent or can be downloaded from http Awww gfi com business backup software manual Synchronizing data GFI Backup 2010 Business Edition e 93 GFI 10 Licensing tab 10 1 Introduction GFI Backup en
99. nt to modify his own client options Allow the client to create delete modify local user tasks Allow the client to import tasks Allow the client to restore his own user tasks Display interactive messages during task execution C Allow the client to modify connection settings to the Administration Console Allow registry backup Screenshot 69 GFI Backup Settings Add new user permission 2 Key in a new profile name in the Profile Name field 3 Select the actions settings you want users to allow or deny access to and click Save to save settings or Cancel to cancel new permissions profile setup Available permissions are PERMISSION DESCRIPTION Allow users to start Agent Enable this option to give users the ability to load the user interface of the GFI Ul Backup Agent application from their workstation Allow the client to view the Enable users to view tasks configured by the system administrator from within admin tasks in the list the GFI Backup Agent application user interface Allow the client to view Enable users to view the properties of tasks configured by the system admin tasks properties administrator from within the GFI Backup Agent application user interface 110 e GFI Backup 2010 Business Edition Customizing GFI Backup PERMISSION Allow the client to start stop admin tasks Allow the client to view admin tasks logs Allow the client to restore items from admin tasks Enable restore confirmat
100. ntial backup All new and all changed files are overwritten Deleted files are either deleted on backup non encrypted backups only or on restore encrypted backups only Full backup All previously backed up files are overwritten with fresh data backed up from the source files Stack Backup with Stack backups are a type of a full backup that does not overwrite existing data but Versioning keeps a number of previous backups on the backup media The number of previous versions kept is configured in the Keep only the last n versions option where nis a numeric value For detailed descriptions of the backup types available within GFI Backup refer to Appendix 1 Supported backup types in this manual Configuring File Folder Backups GFI Backup 2010 Business Edition e 47 GFI Backup New Backup Wizard ADMINISTRATION CONSOLE General Computer Source DEUE CUE Scheduler Pre amp Post actions STEP 6 of 7 Configure the date time frequency schedule on which to run this backup Select the type of backup schedule to run Schedule type Run one time only z Scheduler Settings Specify the date time when backup operation will run on the target computer s Tell me more Run one time on 2010 03 10 at 00 110 V Reschedule this backup if missed V Wake up computer from Standby Hibernate before running backup Create desktop shortcut to this backup Configuration progress 1 2 3 4 5 6 Z A Screens
101. ny and HP and a predecessor to the DAT format Typical capacities range between 1 3GB and 20GB both native DLT Digital Linear Tape A proprietary tape backup technology currently owned by Quantum Typical capacities range between 80GB and 800GB both native LTO Linear Tape Open An open standard tape backup technology developed jointly by HP IBM and Certance now Quantum LTO also supports tape drive encryption Typical capacities range between 100GB and 1 5TB both native NOTE Tape Autoloaders are currently not supported by GFI Backup 17 2 Tape drive troubleshooting tips In case where a backup device does not work as expected check the device and tape properties for the drive and tape in question Refer to the list of parameters to check for below This might give an indication of where the problem might lie For example installing the wrong drivers on a Quantum DLT VS160 reports the tape capacity being smaller than the remaining capacity Drive parameters e Compression e Default Minimum and Maximum Block Size e Maximum Partition Count Appendix 3 Tape drives GFI Backup 2010 Business Edition e 139 GFI Media parameters e Capacity e Remaining Size e Partition Count e Block Size e Write Protection To obtain the device and media parameters for installed tape drives 1 Deploy the GFI Backup Agent on the computer where the tape drive is installed 2 Physically or remotely launch the GFI Backup Agent
102. ocal and Active Directory based Group Policy settings NOTE You may need to reboot the computers where agents will be deployed for the Group Policy to take effect 14 After the Active Directory Group Policy changes have been effected this may require some time depending on the network infrastructure e Launch the GFI Backup Administration Console via the GFI Backup program group e Select Agents tab and choose the agents to authorize e Click Authorize 12 e GFI Backup 2010 Business Edition Managing Backup Agents 2 2 2 Installing GFI Backup Agents using GPO in Microsoft Windows Server 2008 1 Create or locate a folder that is shared and accessible by all the computers where the agent will be installed C GFIBackup iof x File Edit View Favorites Tools Help ay Q Back P A Search Folders 3 2 X ID m Address fSQciemckp 3 Go Size Type atte Modified Attributes P ofibackup2010 exe 15 693 KB Application 4 6 2010 9 17 AM 15 125KB Windows Installer P 3 25 2010 9 43 4M 1KB XML Document 4 6 2010 9 16 AM Screenshot 4 Select both gfibackup2010 msi and setup xml For example COMPUTERNAME AgentLocationShare 2 On the computer where GFI Backup Administration Console is installed navigate to lt drive gt Program Files GFI GFI Backup 2010 Administration Console htdocs agent 3 Copy both GFIBackup2010 msi and setup xml to the shared netwo
103. older Backups 4 1 Introduction Within GFI Backup you can restore either a full backup set or single multiple items from a backup set This chapter covers the following topics e Restoring complete backups e Restoring individual multiple items from backup NOTE 1 For information on how to restore data backed up on tape refer to the Tape Backup and Restore chapter in this manual NOTE 2 For information on how to restore SQL Server data refer to the Microsoft SQL Server backups chapter in this manual 4 2 Restoring complete backups 1 From the GFI Backup Administration Console main screen select Restore option 2 Click Next at the Welcome screen to continue with the Restore Backup Wizard Restoring File Folder Backups GFI Backup 2010 Business Edition e 55 GFI GFI Backup Restore Backup Wizard ADMINISTRATION CONSOLE restore Toe M STEP 1 of 2 Specify the type of restore operation to perform Choose one of the supported restore types shown below Preview Source selection for Full Backup Restore GFI Backup Backup Restore Wizard Full backup restore sora Use this option to restore full backups PEIES Select the backup vesieon to restore Onty one Backup can be restored during tha restore weuaion Select Computer Backup Mre Tyee Sre Bcdup Destan Encrypt Compress Schedule Last Ran n compares SUies G AirServer backup Aa pwe petuo 7 Run once 0102 09 Item level restore Connan OffieServer Backup
104. on Console also includes the facility to print or send via email a set of instructions that will assist end users in successfully deploying agents on their machines 2 3 1 Deploying agent manually by logging in on client pc 1 From the GFI Backup Administration Console main screen select Manage Backup Agents option GFI Backup Logout ADMINISTRATION CONSOLE Home Backup and Restore Agents Reporting Licensing Help Use this page to authorize unauthorize and review GFI Backup agents 7 OXO Fr Authorize Unauthorize Delete Properties Re synch Commands in queue Filter View all agents X Agent List Note You may need to click the browser s refresh button to see updates for items in the list below Availability Status License Type Version ComputerWorkgroup Domain IP Last CommunicationLast Activity Credentials om Authorized Workstation v3 0 20100319 User 1 Workgroup 192 168 3 27 22 03 2010 14 34 03 Never Get from user Screenshot 6 GFI Backup Administration Console Agents tab 2 In the Agents tab click Deploy Agent button Managing Backup Agents GFI Backup 2010 Business Edition e 15 GFI GFI Backup ADMINISTRATION CONSOLE Home Backup and Restore Agents Reporting Licensing Use this page to authorize unauthorize and review GFI Backup agents Go back to Agents List Logout Deploy a Backup Agent Choose the type of agent deployment you would like to run from the options listed below Deplo
105. plete customization of its behavior through the Settings option within the GFI Backup Administration Console This chapter describes the customization of GFI Backup using the tabs in the Settings dialog 11 2 Customization options Click Settings option from any screen in the GFI Backup Administration Console to display the Settings dialog that enables you to configure GFI Backup parameters Select any of the tabs to perform changes Available tabs are e General tab e Backups tab e Notifications tab e Updates tab e User Permissions tab e Central Location tab Customizing GFI Backup GFI Backup 2010 Business Edition e 99 GFI 11 2 1 General Tab GFI Backup Settings ADMINISTRATION CONSOLE Backups Notifications Updates User Permissions Central Location Use this page to view and modify the general settings M Automatically authorize new agents Time Zone Paris GMT 2 00 Agent Refresh Use this section to specify the preferred agent status refresh rate Dynamic C Custom Refresh Frequency Admin Account Configuration Use this section to modify Admin account details Old Password New Password Confirm Password Screenshot 63 GFI Backup Settings General Tab 100 e GFI Backup 2010 Business Edition Customizing GFI Backup GFI Use the General tab to configure the following general options OPTION Automatically authorize new agents Time Zone Dynamic Custom Refresh Frequency
106. port 02 03 2010 16 53 21 Errors Backup task 2 VWS2K8 View Report End Report 02 03 2010 16 43 24 Success admin WINSERVD View Report Start Server 02 03 2010 16 40 24 Success admin WINSERVD End Report 02 03 2010 16 26 46 Success Test Backup task RDALLI View Report Start Server 02 03 2010 16 20 23 Success Test Backup task RDALLI Screenshot 58 0 GFI Backup report screen 1 Click View Report hyperlink next to any displayed activity to view the related report Reporting GFI Backup 2010 Business Edition e 89 GFI Backup Report Viewer ADMINISTRATION CONSOLE Event Type End Report Computer Name WINSERVD Task Name admin Time 02 03 2010 16 43 24 Status Success Details gt Start Time 3 3 2010 1 27 29 AM End Time 3 3 2010 1 30 13 AM Total execution time 02 44 minute s Files processed 1628 Total Size 9 57 MB VSS snapshot creation time 01 48 minute s Pre processing time 00 second s Transfer time 46 second s VSS snapshot destruction time 04 second s Transferred Files 1628 Transferred Data 9 57 MB Transfer Speed 212 99 KB s Status Backup task Finished Successfully More detailed information on the execution of this task is available in the task LOC file which is located on the agent computer in the Tasks subfolder i _ Screenshot 59 GFI Backup report 2 In the report displayed click Print to output report to another HTML page in a printer friendly format or Close
107. put the GFI Backup Agent installation instructions to printer Forward the instructions to your user 2 4 Switching between Data Access Methods In the Startup Wizard displayed at the end of installation you have chosen the method used by GFI Backup to access data stored on networked computers Managing Backup Agents GFI Backup 2010 Business Edition e 19 GFI Backup Startup Wizard ADMINISTRATION CONSOLE Step 2 Select data access method Backup restore operations must run under a Microsoft Windows user account that has access privileges over the data to be backed up from networked computers Select the method that GFI Backup will use to run backup and restore operations This setting can be modified later on via GFI Backup Administration Console Settings One account for all Recommended for Active Directory environments Use the following Microsoft Windows account This account has access privileges over all data to back up from networked computers and will be used by default to access the data networked computers User name Eg local or domain administrator account E g DOMAIN User Password Custom Recommended for Workgroups Use this option if a common user account cannot be relied upon to access data on networked computers e g in workgroup environments In this method the GFI Backup Agent will ask each user to specify their credentials and safely store them to access and process the data accessible
108. r decompression A type of backup similar to a full backup but which append a version number to files previously backed up A visual mechanism within GFI Backup Administration Console that enables users to discover various statistics on the functions of GFI Backup A backup medium where data is stored on a magnetic tape The process through which agents previously authorized are set an unauthorized This invalidates the GFI Backup Agent functionality and operations backups and restores can no longer be performed A set of rules that define what operations users can execute with the GFI Backup Agent installed on their computer See Microsoft Volume Shadow Copy Service A Microsoft peer to peer computer network where members can access each other s resources such as files printers and internet connection A data compression and archive format that offers encryption mechanisms that are faster than AES but less secure Glossary GFI Backup 2010 Business Edition e 127 GFI 15 Appendix 1 Supported backup types 15 1 Replace Backups No versioning Replace backups are the fastest backup type to back up and restore Only the latest version of backed up files are retained while older files are overwritten On restore you will not be required to restore a full backup set and merge the regular increment or differential files you will only require restoring only a single set of backup files GFI Backup provides three types o
109. re data from expand its contents and select the items to restore restore 7 To restore to a location different from the original location select Restore to a different location key in the path and click Next to continue restore configuration Alternatively to restore to the original location click Next 8 In the Summary of backup restore dialog review the restore information displayed 9 Click Finish to start restore operation of tape data and wait for the task to complete Tape Backup and Restore GFI Backup 2010 Business Edition e 79 GFI 7 Microsoft SQL Server backups 7 1 Introduction GFI Backup enables you to back up and restore Microsoft SQL Server databases This provides you with the facility to backup databases as they are at specific points in time and will allow the restore of data to that specific instant This chapter covers the following topics e Creating a new Microsoft SQL Server backup task e Restoring a Microsoft SQL Server backup 7 2 Creating a new Microsoft SQL Server backup task Backup Task pre requisites 1 Ensure that the GFI Backup Agent is installed on the computer hosting the Microsoft SQL Server For more information on how to deploy and manage agents GFI Backup Agents refer to the Managing Backup Agents chapter in this manual 2 Ensure that the Microsoft Windows user account that will be used to backup Microsoft SQL Server has the required user rights over the Microsoft SQL Server to
110. rk folder 4 From command prompt type mmc exe and click Enter 5 Click File gt Add Remove Snap in 6 Click Group Policy Management Editor snap in select Add and click Browse 7 Select a domain policy to edit typically Default Domain Policy and click OK 8 Click Finish to close Select Group Policy Object dialog Close the Add standalone Snap in and Add Remove Snap in dialogs 9 Expand Domain Policy gt Computer Configuration gt Policies gt Software Settings Managing Backup Agents GFI Backup 2010 Business Edition e 13 GA File Action View Favorites Window Help 18 x F lm e ael Hm Console Root Ef Default Domain Policy winservb tcdomainb com Policy amp Computer Configuration Policies Software Settings Software installatio Windows Settings Administrative Templatt View L Preferences g amp User Configuration 4 C Policies Preferences X Package Screenshot 5 Select New Package 10 Right click Software installation and select New gt Package 11 In the Open dialog locate the share where both GFIBackup2010 msi and setup xml are saved NOTE When selecting the location of the msi and xml file ensure that this is done through My network locations so that the share name includes the full n
111. rned on uninstalling GFI Backup and uninstall does not occur Action Refer to http kbase gfi com showarticle asp id KBID003563 for a detailed procedure on how to solve this issue Troubleshooting and support GFI Backup 2010 Business Edition e 119 ISSUE ENCOUNTERED GFI Backup Agent is installed but is not showing in the GFI Backup Administration Console gt Agents tab SOLUTION Possible causes 1 Communication between computer running GFI Backup Administration Console and computer running GFI Backup Agent is lost 2 GFI Backup Agent is not installed incorrectly 3 TCP ports 5580 and 5543 are blocked 4 Computer running GFI Backup Agent does not belong to the same domain or workgroup as computer running GFI Backup Administration Console Actions 1 Ensure that computers are able to ping each other 2 Ensure that GFI Backup Agent is correctly installed on the computer from where to backup and or restore data 3 Ensure that your firewall settings enable communications on TCP ports 5580 and 5543 between both computers For further information on how to configure the Windows Firewall refer to http kbase gfi com showarticle asp id KBID003879 4 Ensure that the GFI Backup Agent settings point to the correct GFI Backup Administration Console installation as follows From computer running the GFI Backup Administration Console e Identify all the assigned IP addresses From computer running the G
112. rom the Run every hour s selector and the total number of runs per day from the Maximum runs per day selector Set a starting time by selecting a time from the Starting time at field and set the backup days through the Set backup days options Instructs GFI Backup to reschedule missed tasks in case where for example a task is missed due to a computer being switched off If a computer is in Standby or Hibernate status it is automatically switched on before a task starts Create a desktop shortcut to enable the manual startup of the backup operation being configured GFI Backup ADMINISTRATION CONSOLE Notification Settings m Notify on errors that stop this backup V Show message V Send email m Notify on warnings V Show message E Send email Notify on completion of backup V Show message E Send email Actions E Run after backup ends E On completion verify backup Configuration progress CETTE EEEEEreeeeeen 1 2 3 4 5 6 7 E General Computer Source Destination STEP 7 of 7 Configure the notifications and actions to trigger on specific events encountered during backup Select the type of notification to trigger during on completion of backup and notification recipient Specify the actions to trigger before after backup Run before backup starts c myantivirus antivirus com V Wait for applications to end V On completion of backup Shut down computer New
113. s There should be no activities with an Errors and or Warnings status listed in the Reports List area Possible cause A scheduled task is executed after the report is generated A scheduled task is executed when the time of the computer where GFI Backup Agent is installed matches the specified time of the task For example from the GFI Backup Administration Console a task can be scheduled to run daily on an agent at 23 00 GMT However if the agent s time zone is set as GMT 2 then the backup will run at 01 00 GMT of the next day This will lead to the task being added in report of the following day Actions Ensure that such tasks are included with the report of the following day GFI maintains a comprehensive Knowledge Base repository which includes answers to the most common problems In case that the information in this manual does not solve your installation problems next refer to the Knowledge Base The Knowledge Base always has the most up to date listing of technical support questions and patches Access the Knowledge Base by visiting http kbase gfi com 13 4 Web Forum User to user technical support is available via the GFI web forum Access the web forum by visiting http forums gfi com 13 5 Request technical support If none of the resources listed above enable you to solve your issues contact the GFI Technical Support team by filling in an online support request form or by phone Trouble
114. s only the Stack Backup option is enabled when the No Compression option is selected that is Replace Backup options cannot be selected NOTE For tape backups the Keep only x versions option is disabled due to the method sequential access method used by tape drives to read and write data to tapes 9 In the Scheduler tab set up the backup schedule that the new backup task being configured will follow Also select whether the new backup will be rescheduled if missed whether to wake up computer from Standby Hibernate and whether to create a desktop shortcut that starts the backup Click Next NOTE When scheduling a backup to tape task ensure that any preceding backups that populate the archive that will then be backed up to tape are complete before the backup to tape starts In cases where the preceding backup has not yet completed the backup to tape might not be complete 10 In the Pre amp Post actions tab configure the notifications and actions that will be performed before or after the backup and click Next Tape Backup and Restore GFI Backup 2010 Business Edition e 77 GFI 11 In the Summary of backup settings dialog review the new tape backup task being set up and click Finish to finalize new task setup In case you want to change any of the options set up click Back or select one of the GFI Backup tabs to change any of the backup settings To cancel new backup setup click Cancel 6 3 Restoring data from tap
115. s Completed with Errors list The Tasks Completed with Errors list is only included in the report when there is at least one task that failed to complete during the previous 24 hours This list contains the following information Tasks Completed with Errors The tasks below generated errors during execution and require your immediate attention 08 20 2010 at 2nd bkup 04 second s 10 24 00 1st bkup 04 second s Never Screenshot 47 Daily Backup Status report Task Completed with Errors list DETAIL DESCRIPTION Date Time Displays the date and time when the task was last executed The date and time are of the computer where GFI Backup Agent is installed Computer Name Displays the list of computers that generated errors during task execution Task Name Displays the task name specified during the configuration of the backup task Duration Displays the amount of time taken for the task to complete Next run Displays the date and time when the task is scheduled to be executed next The date and time are of the computer where GFI Backup Agent is installed NOTE Never denotes that the task was not scheduled Tasks Completed with Warnings list The Tasks Completed with Warnings list is only included in the report when there is at least one task that was complete with warnings during the previous 24 hours This list contains the following information 70 e GFI Backup 2010 Business Edition Status Monitoring UE ery acre eth
116. s case click Choose File to select csv file and click Create New User The format of the data within the csv file must follow the following convention USER PASSWORD COMPUTER DOMAIN WORKGROUP for example john password johncomputer mycompanydomain Click this button to delete users from the list of users eligible for backups and restores To delete users select users and click Remove Click this button to immediately reset the password and force the users to key in a new password Select the users to reset the password for and click Reset Password Use this option to specify the type of credentials used by the GFI Backup Agent to access data on the computers on which it is deployed Choose Specified by end user to use the credentials keyed in by the users on the computer where GFI Backup Agent is installed This setting is recommended where apart from user data backups of registry data and computer settings are required Also recommended if the computers to back up data from are not on a domain Choose Specified in the GFI Backup settings to use the credentials keyed in at the GFI Backup Administration Console Default value is Specified by end user Managing Backup Agents GFI Backup 2010 Business Edition e 27 GFI Backup ADMINISTRATION CONSOLE Permission Configuration Use the tabs provided below to navigate the permission configuration options Configure the permissions
117. s to review the following information OPTION DESCRIPTION License type Provides information related to the license type System Messages Provides important system messages on the GFI Backup licensing License Details The license details allow you to view further details on GFI Backup licensing OPTION DESCRIPTION License Key Shows the installation license key NOTE For evaluation purposes license key is EVALUATION License type Describes the type of license key Workstation Defines the number of workstation licenses that are part of your GFI Backup bundle Licenses Server Licenses Defines the number of serve licenses that are part of your GFI Backup bundle License Shows how your licenses are distributed and used across the network distribution Buy now Provides you with a quick link to the GFI website through which you can get information on how to buy GFI Backup Licenses Update license key Provides you with the mechanism through which you can update your license keys with newer key information 10 3 Updating Licensing To update your license key with a newer license key 1 Click Update license key button 2 Key in or paste the new license key in the License key field 3 Click Save to save changes Changes are automatically applies and can be seen in the Licensing tab Licensing tab GFI Backup 2010 Business Edition e 97 GFI 11 Customizing GFI Backup 11 1 Introduction GFI Backup enables the com
118. see E E A RE ERE E 8 3 Viewing and printing reports ssssseseeesssseetrrrrterssrrtrrrrnnrtsertrntrnnnensernnnne GFI 10 11 12 13 Synchronizing data 91 9 1 MTOQUCHO Misiin a E E 91 9 2 Assigning TIGNIS 10 USES a aa C eia 91 9 2 1 Creating new backup profile ssesssessnenrneeessersrerrrnnrssernnrrnneesee 91 9 2 2 Assigning permissions tO USELS ccceeeeeeeeeeeeeeeeeeeneeeeeeeeeeeteeee 92 9 3 Configuring sync LAGI S 20220 ecco 6 kt ote ec atti heed aceasta 93 Licensing tab 95 TOA Introd ctoN nresnani R EEE A E ini R EA 95 10 2 Reviewing Licensing iiscssciscasssccetes czars senssacocesancnsvas se ctadeesgeevedsaceaaterepeedvanase 95 10 2 1 License Suna y esteccsccccerctveccecsicicccoreiceidecnierciec cient cecederanmvendddenkere 97 10 3 Upd ting Lit nsiNg ceci i yee 97 Customizing GFI Backup 99 TAI MM NN sete cereale a a E E Ea 99 11 2 Customization options seicicecrcinccnsteinscrsctneretieeisennciatendnetiinevienuiennierenenensiees 99 11 2 1 General Tab een ner ere eee ee eee ere ee 100 1122 Backups tab ecesnciniienndehniimnuminnehnnmnnkebmimene 102 11 2 3 Notifications TAU ocasics cat cracscats vis spatntectpar varasai eee esameeanagenededtealevansy 105 11 2 4 Updates TA ecard cc simectseeies gi ceatenei nee lore edie easier eicndtieedannioeetceetereid 106 11 2 5 User Permissions tab 2 sis istcsasetiscesech cesses teveiicetnexeedgeyiadsebaecapeans 109 11 2 6 Central Location tab siccccrcderccerstr
119. service through which open files can be backed up 126 e GFI Backup 2010 Business Edition Glossary TERM Linear Tape Open LTO Open File Backup Registry keys Replace Backup Remote Store Self extracting archive Stack Backup Status monitor Tape Unauthorize agent User permissions VSS Workgroup ZIP password protection DEFINITION An open standard for magnetic data tape storage which is supported by LTO consortium initiated by Seagate HP and IBM It is the product of choice for high performance backups in an enterprise and large business LTO is cheaper and more readily available Ultrium form factor than DLT S SDLT while performance is almost the same LTO also supports Encryption See Linear Tape Open The ability of a software application to take a backup of a file that is currently in use Within GFI Backup this is possible through VSS Entries within the Microsoft Windows system file that contains varied information about the Windows operating system as well as configuration information about installed applications A type of backup where rather than taking a full backup only the files that changed since the last backup are archived This data replaces the data in the original fileset and due to the lower volume of data to backup is quicker to take A backup that is permanently stored in an offsite facility for disaster recovery purposes A type of zip archive that requires no software fo
120. shooting and support GFI Backup 2010 Business Edition e 123 e Online Fill out the support request form and follow the instructions on this page closely to submit your support request on http support gfi com supportrequestform asp e Phone To obtain the correct technical support phone number for your region visit http www gfi com company contact htm NOTE Before you contact our Technical Support team have your Customer ID available Your Customer ID is the online account number that is assigned to you when you first register your license keys in our Customer Area at http customers gfi com We will answer your query within 24 hours or less depending on your time zone 13 6 Build notifications We strongly suggest that you subscribe to our build notifications list This way you will be immediately notified about new product builds To subscribe to our build notifications visit http Awww gfi com pages productmailing htm 13 7 Documentation If this manual does not satisfy your expectations or if you think that this documentation can be improved in any way let us know via email on documentation gfi com 124 e GFI Backup 2010 Business Edition Troubleshooting and support GFI 14 Glossary TERM Active Directory Advanced Encryption Standard AES Advanced Intelligent Tape AIT Authorize agent Backup actions Backup destination Backup notifications Backup policy Backup rotation scheme
121. sly created backup tasks 1 From the GFI Backup Administration Console main screen select Backup and Restore tab 2 Choose the task or tasks to start backing up by selecting the checkboxes next to the tasks names 3 Click Start QO to start the selected tasks and wait for the tasks to complete 3 4 Stopping backup tasks in progress 1 From the GFI Backup Administration Console main screen select Backup and Restore tab 2 Choose the task or tasks in progress to stop by selecting the checkboxes next to the tasks names 3 Click Stop O to stop the selected tasks in progress 4 Click Yes to confirm 3 5 Modifying existing backup tasks 1 From the GFI Backup Administration Console main screen select Backup and Restore tab 2 Choose the task to modify by clicking the task name to edit 3 Select the tab or tabs with the relevant backup settings to modify and perform any required changes 4 Click Finish button to finalize task modification 3 6 Deleting backup tasks 1 From the GFI Backup Administration Console main screen select Backup and Restore tab 2 Choose the task or tasks to delete by selecting the checkboxes next to the tasks names 3 Click Delete Xx GFI Backup will ask you whether you are sure that you want to delete the selected tasks Select OK to delete or Cancel to cancel task deletion Configuring File Folder Backups GFI Backup 2010 Business Edition e 53 GFI 4 Restoring File F
122. ssed Report e Server Side e Sync Start Enables the selection of a particular status to filter with Available options are e All e Success e Warnings e Errors e Missed Enables the selection of a single task name for which activities will be displayed The list will display only tasks that were previously executed Enables the selection of a single computer name for which activities will be displayed The list will display only computers from which data was previously backed up These two fields enable the filtering of activities for specific to and from date ranges Selecting this checkbox excludes rescheduled tasks from being displayed 3 Click Apply Filters to apply the selected filters This will display activities as per filters selected 88 e GFI Backup 2010 Business Edition Reporting GFI 4 Click Clear Filters to remove filter 8 3 Viewing and printing reports GFI Backup Logout ADMINISTRATION CONSOLE Home Backup and Restore Agents Reporting Licensing Help Use this page to generate and view GFI Backup reports Report Type All Status All From Date Task All Computer All To Date E Exclude rescheduled Apply Filters Clear Filters Reports List Report Type Time Status Task Name Computer Name Actions End Report 02 03 2010 17 31 53 Errors SOL Server Backup VWS2K8 View Report End Report 02 03 2010 17 11 42 Errors Backup task 2 VWS2K8 View Report End Re
123. t destination Removable disk for example USB drive or memory card Removable disk on computer running agent Stores backup on a removable medium such as a USB drive or a memory card plugged in the computer where the GFI Backup Agent is installed From the Destination drive dropdown select the destination drive where the backup will be stored In the Destination path field key in the path on the removable drive where to store the backup If a format of the media is required before the backup is taken enable the Format disk before backup option 44 e GFI Backup 2010 Business Edition Configuring File Folder Backups GFI Backup New Backup Wizard ADMINISTRATION CONSOLE STEP 4 of 7 Specify the destination where this backup will be saved Select backup target destination Destination CD DVD Blu Ray disk on computer running agent z A CD DVD Blu Ray disk on the computer selected in the Computer tab of this New backup wizard Data collected from the computer where agent is installed will be saved on media in a drive on the same computer from where data to backup is located CD DVD Blu ray Disk Specify the drive folder where to store the backup archive Destination drive EE Disk label E Erase disk before backup CDRW DVDRW only Configuration progress 1 2 3 4 5 6 z E _ Screenshot 30 Select destination CD DVD Blu ray disk on computer running agent CD DVD Blu ray disk on computer runn
124. ter Possible cause No task has been executed during the period covered by the report Actions Ensure that no tasks were executed during the time period covered by the report 1 From the GFI Backup Administration Console main screen select Reporting tab 2 Generate a report with all drop down filters set as All and the dates set to cover the time period covered by the report 3 Click Apply Filters to apply the selected filters There should be no activities listed in the Reports List area 122 e GFI Backup 2010 Business Edition Troubleshooting and support ISSUE ENCOUNTERED Daily Backup Status report The Tasks Completed with Errors list and or the Tasks Completed with Warnings list is not included in the report Daily Backup Status report The number of Tasks Executed in the report does not match the actual number of tasks executed 13 3 Knowledge Base SOLUTION Possible cause No task that failed to complete with errors and or no task that was complete with warnings has been executed during the period covered by the report Actions Ensure that no such tasks were executed during the time period covered by the report as follows 1 From the GFI Backup Administration Console main screen select Reporting tab 2 Generate a report with all drop down filters set as All and the dates set to cover the time period covered by the report 3 Click Apply Filters to apply the selected filter
125. that define what access users have in the GFI Backup agent User permission list User Name Permission Name Description El S Workgroup GFIMALTA Deny All View Details evalu Deny All View Details a Screenshot 15 Configure user permissions 4 Select Users Permissions tab to configure the user permissions of the users configured within GFI Backup These user permissions define the behavior of the GFI Backup Agents and the actions that users can perform while using the GFI Backup Agent From the User permission list choose the Permission Name associated with the user Choose View details to view a summary of the permission chosen NOTE For more information on how to add new configure or delete user permissions refer to the User Permissions tab section in the Customizing GFI Backup chapter in this manual 28 e GFI Backup 2010 Business Edition Managing Backup Agents r GFI Backup Permission Configuration ADMINISTRATION CONSOLE Use the tabs provided below to navigate the permission configuration options Configure the mode in which agents will operate Tell me more Agent details Computer Name Windows Version Status License Mode USER 7 Enterprise x86 Authorized Unlicensed ED x C d Screenshot 16 Configure License type 5 Select License Mode tab to configure the license type for the selected agents Change the permission type for the agents to modify from the drop down in the Li
126. their workstation via the GFI Backup Agent application Instructs GFI Backup Agent application to display progress and task messages during the execution of backup and restore tasks Enable users to use the GFI Backup Agent application to configure backups that back up their registry Edit existing user permissions 1 Select the relevant Permission Name to edit by selecting the checkbox next to the permission to edit 2 Click Edit and select unselect the permissions to grant access to or deny to users 3 Click Save to save settings or Cancel to cancel editing permissions Remove existing user permissions 1 Select the relevant Permission Name to delete by selecting the checkbox next to the permission to delete 2 Click Remove to delete permission 3 Click Yes to delete permissions or No to cancel deleting permissions Customizing GFI Backup GFI Backup 2010 Business Edition e 111 GFI 11 2 6 Central Location tab Use the Central Location tab to configure the default locations where GFI Backup will store backup data NOTE The central location is an optional setting r GFI Backup Settings ADMINISTRATION CONSOLE Backups Notifications Updates ieee Central Location Use this page to view and modify central location details Central Backup Location Server backups NOTE Central location must be shared to allow backups from remote computers V Central backup location is password sec
127. to close report view 90 e GFI Backup 2010 Business Edition Reporting GFI 9 Synchronizing data 9 1 Introduction GFI Backup enables users of computers on which the agent is installed to set up their own synchronization tasks that enable the automatic replication of data stored on a workstation to an additional local or remote network location This for example enables users to synchronize data stored on their workstation with data stored on a laptop that they use when on the road Enabling this feature requires that the following two tasks be performed 1 Assign rights to users Users are given the required permissions to access the GFI Backup Agent and configure sync tasks 2 Configure sync tasks Users must configure the required sync tasks on their local workstations through the GFI Backup Agent This chapter covers the two tasks listed above 9 2 Assigning rights to users By default GFI Backup does not assign users the rights to use the user interface for the GFI Backup Agent installed on their machine To assign the required rights to users two tasks must be accomplished 1 Create a new backup profile for the users requiring sync rights 2 Assign such backup profile to users 9 2 1 Creating new backup profile 1 From the GFI Backup Administration Console main screen click Settings option 2 Select User Permissions tab and click Add 3 In the User Permission dialog key in a Profile Name for the new back
128. tore task ae 66 e GFI Backup 2010 Business Edition Status Monitoring GFI 5 4 Daily Backup Status report The daily backup status report enables users to keep track of the status of backup tasks on a daily basis It is automatically generated on a daily basis at one minute past midnight that is 00 01 00 of the computer where GFI Backup Administration Console is installed Also this report will take into consideration only the tasks executed during the previous 24 hours In addition it makes use of the mail server settings configured in the Notifications tab These settings are required by the report to send it to the specified recipient using the configured SMTP server 5 4 1 Enabling Daily Backup Status report To enable the auto generation and distribution via email of the report 1 Click Settings located at the upper right section of the GFI Backup Administration Console Status Monitoring GFI Backup 2010 Business Edition e 67 GFI Backup Settings ADMINISTRATION CONSOLE General Backups Notifications Updates User Permissions Central Location Use this page to view and modify the email settings for important notifications MailServer Settings Use this section to specify mail server settings to be used for notifications Administrator Email Outgoing SMTP server Port optional 25 SMTP server login ss SMTP server password s Required only for Security Server Log On From Name GFI Backup Reports
129. tup diagram GFI Backup is composed of two interdependent components e GFI Backup Administration Console e GFI Backup Agents 1 4 1 GFI Backup Administration Console The GFI Backup Administration Console is installed at a central location with network access to all the computers that require a backup solution On deploying all the required agents on your networked computers use the GFI Backup Administration Console to e Configure new backup tasks across multiple computers on your network e Manage GFI Backup Agents deployed on your network e Restore data on networked computers from a central location 4 e GFI Backup 2010 Business Edition About GFI Backup e Centralize the storage of backups to a central network location or media e Monitor the operation of tasks backups and restores across the whole network e Generate reports on the operation of backups and restores 1 4 2 GFI Backup Agents The GFI Backup Agents are the components that manage backup and restore operations on client machines including the computer where GFI Backup Administration Console is installed Through the setting up of user permissions by systems administrators users can also configure their own backups restores and sync operations on their workstations and computers over and above those setup by the administrator via the GFI Backup Administration Console NOTE This user manual provides detailed information related to the deployment and configuration of
130. uate amounts and types of backup This includes testing of the restore processes A method used to backup data effectively where different media is moved from storage to use and vice versa The schedule that the backup task will be executed upon for example execute weekly on Thursday at 23 00 The data that will be backed up by the backup task in question The time period during which a system is available for backups A user friendly name used to identify backup tasks name within GFI Backup An optical disc storage medium designed to cater for capacities up to 50 Gigabytes A mechanism that enables the encoding of information using a reduced number of bits to represent data This enables considerable savings in terms of storage space The level of compression applied to a specific data set A user name and password used to authenticate users within systems A report that enables users to keep track of the status of backup tasks on a daily basis It is automatically generated and distributed via email on a daily basis and takes into consideration only the tasks executed during the previous 24 hours See Digital Audio Tape Glossary GFI Backup 2010 Business Edition e 125 TERM Deployment Desktop applications Differential Backup Digital Audio Tape Digital Linear Tape Disaster recovery DLT Encryption settings FTP location Full Backup Full Backup Restore GFI Backup Agent GFI LANguard Hot backup
131. up profile Synchronizing data GFI Backup 2010 Business Edition e 91 GFI Backup User Permission ADMINISTRATION CONSOLE Profile Name Sync Users Allow users to start Agent UI S Allow the client to view the admin tasks in the list Allow the client to view admin tasks properties Allow the client to start stop admin tasks Allow the client to view admin tasks logs Allow the client to restore items from admin tasks Enable restore confirmation in clients for admin tasks Allow the client to modify connection settings to the Administration Console Allow the client to modify his own client options Allow the client to create delete modify local user tasks Allow the client to import tasks BOoOsoaRa00ga Allow the client to restore his own user tasks Display interactive messages during task execution Allow registry backup Screenshot 60 Create new sync users profile 4 Select the following two options e Allow users to start Agent Ul e Allow the client to create delete modify local user tasks NOTE The above two options give sufficient rights to users to create sync tasks without granting permission to other options that the users might not require 5 Click Save to save the newly created permission list and click Save to exit Settings dialog 9 2 2 Assigning permissions to users 1 From the GFI Backup Administration Console main screen click Agents tab 2 Select the GFI Backup Age
132. up will be saved Select backup target destination Destination Central backup location z The central backup destination target location configured in the GFI Backup Administration Console settings Central Location The configured backup location is SERVER backups Configuration progress 1 2 3 4 5 6 zZ Screenshot 24 Select destination Central Backup Location L Central Backup Location Stores the backup in the configured default location This value is configurable from the GFI Backup Administration Console Settings option For more information on how to configure the default path refer to the Central Location tab section in the Customizing GFI Backup chapter in this manual Configuring File Folder Backups GFI Backup 2010 Business Edition e 39 GFI r GFI Backup New Backup Wizard ADMINISTRATION CONSOLE STEP 4 of 7 Specify the destination where this backup will be saved Select backup target destination Destination Folder External HDD on computer running agent An existing folder located on each individual computer selected in the Computer tab of this New backup wizard Data collected from the computer where agent is installed will be saved on the same computer from where data to backup is located Local Folder External HDD Specify the folder where to store backup archive Destination c backups Browse You can use the following variables into your path COMPUTER
133. ups ss snsssessseesnnrnneessererrrrnrresserrrrrnnenset 15 13 PUllPOAGK US ed cecentendestercrerecudeveratydcrererecetenerenewtentersienatacsnads 15 2 Stack Backups with VersiOning ccccceeeeeeteeeeeeeeeeeeeeenteees 15 3 Microsoft SQL Server backups cccceeeeeeeeeeeeccteeeeeeeeteneeeaeees Appendix 2 Backup strategy guidelines 16 1 Setting up your backup StrateQy cccccceeeeeeeeeeeeeeeeteeeeeeeeeeeeeeanees 16 2 Backup media advantages and disadvantages sss 16 2 1 CO DVD BIU aY cinn a aE RE REE 16 22 tapes re a a a E RE 16 2 3 External amp portable hard drives ssssssseeeeeesserrrerreresssee Appendix 3 Tape drives 17 1 Types of tape drives supported sssssessssreserrrersnerrrrrrnrnrsssrrnne 17 2 Tape drive troubleshooting tips ccceeeeeeesssecteeeeeeeeeeeenseeeees 17 3 Supported tape drive list reso cated cencataleuentdaedacteta vane teinedadincsvaiedenene Appendix 4 Proxy settings 18 1 gi dae 5 8 a if 1 eee eee arte ee eer ene ere eon eee re re mee nee eee eee ees 18 2 Configuring the proxy SettingS c ccccceeeeeeeeseeeeeeeeeeeeeeeeeeeaeees Appendix 5 Using GFI Backup from the command line Appendix 6 GFI Backup updates Index 125 129 129 130 131 132 133 134 135 135 136 136 136 136 139 139 139 141 143 143 143 145 147 149 GFI 1 About GFI Backup 1 1 Introduction GF
134. uration of the backup task Status Displays the status of the task being executed 4A Idle 4 Backing up i Restoring Last Run Time Displays the date and time when the task was last executed Next Run Time Displays the date and time when the task is scheduled to be executed next NOTE Never denotes that the task is not scheduled and has to be run manually Applied To Displays the list of computers to which the particular task applies to Commands in Queue Displays the number of commands related to the task being executed which have not yet been relayed to the GFI Backup Agents 5 3 2 Backup and restore operations The Backup and Restore tab enables administrators to perform a number of tasks OPTION DESCRIPTION D7 a New Backup Clicking New Backup starts the New Backup Wizard that enables you to e configure a new backup task Delete Selecting an existing task and clicking Delete will ask you whether you are sure that you want to delete the selected tasks Select OK to delete or Cancel to cancel task deletion Start Selecting tasks and clicking Start will start the selected backup tasks Stop Selecting backup or restore tasks in progress clicking Stop and clicking Yes to confirm will stop the selected backup or restore tasks COX Restore Selecting previously completed that is created and successfully backed up backup tasks and clicking Restore starts the Restore Backup Wizard that enables you to configure and run a res
135. ured Use the following credentials Username tcdomaind admin Change network password Path for temporary files Screenshot 70 GFI Backup Settings Central location tab 112 e GFI Backup 2010 Business Edition Customizing GFI Backup OPTION DESCRIPTION Central Backup Location Key in a path or click the Browse button to select the path that will serve as the default backup location for GFI Backup Central backup location is Enable this option for GFI Backup to use the credentials supplied when password secured Use accessing the default backup location the following credentials Meralirvalieia re Username amp Password Provide the username and password used by GFI Backup when the Default backup location is password secured Path for temporary files Key in a UNC path or click the Browse button to select the path where the temporary files created by GFI Backup during the execution of a task will be located NOTE The folder chosen must 1 Be a shared folder accessible by all the computers from where data will be backed up 2 Have read write privileges assigned the users that will be used to access the data to back up This depends on the data access method chosen One account for all or Custom Customizing GFI Backup GFI Backup 2010 Business Edition e 113 GFI 12 Uninstalling GFI Backup 12 1 Introduction GFI Backup enables you to easily uninstall both the GFI Backup Agent and the GFI Backup Ad
136. view the backup summary displayed and click Finish to save setup Sources ALL COMPUTERS c personal To change any parameters click Back or select any of Destination c backups the New Backup Wizard tabs to go directly to the Parameter change Compression High Click Cancel to cancel new backup setup and discard Encryption Z P any configured options Backup Type ncremental Schedule Start in 2010 03 10 at 00 10 Notifications Alert on error Alert on warn Actions Run before backup starts c my Perec A ene K ceee M k _ Screenshot 34 Summary of backup settings 12 In the Summary of backup settings dialog review the task being set up and click Finish to finalize new task setup In case you want to change any of the options set up click Back or select one of the GFI Backup tabs to change any of the backup settings To cancel new backup setup click Cancel Files backed up using GFI Backup have their file permissions reset and new file permissions are inherited from the destination folder 3 2 1 Configuring file filters File filters instruct GFI Backup to backup only specific file types for the selected paths To configure file filters 1 Select Source tab and from the Backup source selector drop down select Specific Paths or Browse Computers 2 Click File Filters button Configuring File Folder Backups GFI Backup 2010 Business Edition e 51 GFI Backup File Filters
137. vity monitoring cece eee eeeeeteeeeeeeeeeeteeeetaaees 5 3 1 Monitoring backups and reStOres c cceeeeeeeeeeeeeeeeteeeeeeeeeeeeeeee 5 3 2 Backup and restore operations cceceeeeeeeeeeeeeeeeeeneeeeeeeeereeeeee 5A Daily Backup Status report viscicesiateccrsconwesexiasvecnarstxentadstuseencereeerrentxedssetines 5 4 1 Enabling Daily Backup Status report cceeeeeeeeeeeeerteeeeereeeeee 5 4 2 Daily Backup Status report contents ccceeeeeeeeeeeeeeeeeeeeeeeeeeeees 6 Tape Backup and Restore 6 1 INWORUGHON ticitciniaioncieimmens ema elena E E RE RR S 6 1 1 Supported tape drives ssssssenieeeesseeenernrrrrsserrtrrnrrrssrrrnnrrnnere eet 6 2 Creating a new backup to tape task cccceeeeeeeeeeee tees eeeneeeeeeeeeeeteeeeaaees 6 2 1 Stage 1 Back up network Cala xincicvieiosss i ccviewaia lessee 6 2 2 Stage 2 Back up data to tape seesoessneneneeesseerrnrrrnnrssrrrrerrrneesee 6 3 Restoring data from tape cccccccceeeeeeeeeeneeeeeeeeeeeeesesenaaeeeeeeeeeeeeneenaaaaes 6 3 1 Restore data from tape rcccccccscccceccecciessnesecseneesttecenrnasecenteeereneninees 7 Microsoft SQL Server backups 7 1 Nirod CtoN e E A 7 2 Creating a new Microsoft SQL Server backup task sssssssesserreeerssereeee 7 3 Restoring a Microsoft SQL Server backup sessssssssrrrnrrsssrrrerrrnnerssrrrnne 8 Reporting 8 1 INTOdUCtOM eienaam eee eee 8 2 Filtering FSD ONS es
138. w backup task 1 From the GFI Backup Administration Console main screen select New Backup option 2 Select Backup files folders and settings option 3 In the Welcome to the New Backup Wizard dialog select the media you would like the backup to be stored on Available options are e Backup to Local External HDD or LAN FTP location e Backup to CD DVD or Tape Configuring File Folder Backups GFI Backup 2010 Business Edition e 31 GFI GFI Backup Specify backup task details Backup Task Name Backup Description Optional Configuration progress ceneri MEE STEP 1 of 7 Specify the general details for the new backup New Backup Wizard My Backup 1 Backup name that will appear in the task list This is my first backup The description for this backup task xs Es a 2 3 4 5 6 E cA Screenshot 18 New Backup task General tab 4 In the General tab FIELD Backup Task Name Backup Description key in the new backup task details and click Next EXPECTED INPUT Define the backup task name that will be associated with the new task being created Key in an optional description of the new backup task being created 32 e GFI Backup 2010 Business Edition Configuring File Folder Backups GFI Backup New Backup Wizard ADMINISTRATION CONSOLE Computer SASS STEP 2 of 7 Specify the computers to which this backup will apply File and folder backup jobs run at
139. wfile xls My doc changed doc My pdf changed pdf My jpg original jpg All files are backed up in a new backup file Monday s backup is deleted All files are backed up in a new backup file Tuesday s backup is deleted Figure 5 Stack backup Example of data backed up on a daily basis with instructions to keep the last 3 backups only Appendix 1 Supported backup types GFI Backup 2010 Business Edition e 133 GFI 15 3 Microsoft SQL Server backups BACKUP TYPE Full Differential Transaction log Automatic DESCRIPTION GFI Backup will take a full database backup of the selected Microsoft SQL Server databases each time a backup is triggered A full database backup may be restored to either the same or a new database on the same or a different server This provides flexibility when this type of database backup needs to be restored GFI Backup will first take a full database backup and then a Differential database backup of the Microsoft SQL Server each subsequent time a backup is triggered A transaction log is a continuing list of executed database transactions A database transaction is a set of actions done to the database such as creating adding retrieving deleting or updating records GFI Backup will back up all database transactions generated since either the previous Transaction Log backup or the previous full database backup if no Transaction Log backups were previously carried out This backup typ
140. xt 74 e GFI Backup 2010 Business Edition Tape Backup and Restore GFI Backup New Backup Wizard ADMINISTRATION CONSOLE STEP 3 of 7 Specify the source files and items to be stored during this backup E g Files Folders Drives Backup source selector Specific Paths Apply to ALL COMPUTERS Path to add to backup Enter path TIP System variables are supported Ta C Path rue Fimers Configuration progress 3 Omm J T a r E Screenshot 50 New Backup task Select Source Specific paths 6 In the Source tab select the previously backed up data to backup to tape and click Next GFI Backup 2010 Business Edition e 75 Tape Backup and Restore GFI Backup 7 New Backup Wizard STEP 4 of 7 Specify the destination where this backup will be saved Select backup target destination Destination Tape Please select the drive Hewlett Packard DDS4 drive Choose the tape you want to use Media created on 05 20 2010 1 56 06 PM x CZD Refresh tape devices Configuration progress B 1 2 3 Screenshot 51 Select destination Tape drive on computer running agent 7 In the Destination tab select Tape from the Destination drop down and click Next Available options are OPTION DESCRIPTION Please select the Displays all the tape drives connected to the machine on which the new backup task drive is being configured Use this dropdown list
141. y agents using Group Policy Objects E Click here for instructions on how to automatically deploy agents using Active Directory Group Policy Objects GPO Deploy agents manuall Click here for instructions on how to manually deploy agents on computers Screenshot 7 Select agent deployment method 3 Select Deploy agents manually Managing Backup Agents 16 e GFI Backup 2010 Business Edition GFI Backup Agent deployment in workgroups ADMINISTRATION CONSOLE Follow the step by step instructions provided below to enable network backups on your computer Click Download button Click download button to start downloading from http 127 0 0 1 5580 agent gfibackup2010 exe Launch GFI Backup agent installation Click Continue or Run to trigger the installation of backup agent software Specify your network authentication details Specify your login name and password to finalize installation and enable backups on your computer Refer to your systems administrator to confirm that agent is installed correctly DOWNLOAD Oe pmu mat he an or mame Whe Me ee FO one Toe amain Lsa io smmm A ea oe Waa Sas Se Pa reana cae de uath Pur Sa soa cae led F yas S nat ma Po aaan a eat Sea ma Pa tuaa fiat hte om GFI Backup ON Racks 2009 kad Screenshot 8 Deploy agent in workgroup instructions 4 Click Download button to download the GFI Backup Agent installation file W
142. y deploy of GFI Backup Agents This is required in environments where GPO is not available such as in Microsoft Workgroup based networks e Define the data access methods that GFI Backup will use to access files to backup including credential management e Manage GFI Backup Agents 2 2 Deploying GFI Backup Agents in Active Directory environments Use Group Policy Objects to deploy the GFI Backup Agents network wide in Microsoft Windows based environments where Active Directory is used to manage the network 2 2 1 Installing GFI Backup Agents using GPO in Microsoft Windows Server 2003 1 Create or locate a folder that is shared and accessible by all computers where the GFI Backup Agent will be installed For example COMPUTERNAME AgentLocationShare Managing Backup Agents GFI Backup 2010 Business Edition e 9 GFI C GFIBackup of x File Edit View Favorites Tools Help ae Q Back F P Search Folders gt gt X 19 m Misicax e Name e TSize Type Date Modified Attributes P ofibackup2010 exe 15 693 KB Application 4 6 2010 9 17 AM 15 125KB Windows Installer P 3 25 2010 9 43 AM 1KB XML Document 4 6 2010 9 16 4M Screenshot 1 Select both gfibackup2010 msi and setup xml 2 On the computer where GFI Backup Administration Console is installed navigate to lt drive gt Program Files GFI GFI Backup 2010 Administration Console htdocs agent 3 Copy both GFIBackup201
143. y pdf original pdf My jpg original jpg My doc changed doc My xls original xls My pdf original pdf My jpg original jpg My doc changed doc My xls original xls My pdf original pdf My jpg original jpg My doc newfile doc My doc original doc My xls original xls My pdf original pdf My jpg original jpg My doc changed doc My xls original xls My pdf original pdf My jpg original jpg My doc changed doc My xls original xls My pdf original pdf My jpg original jpg My doc newfile doc My doc original doc My xls original xls My pdf original pdf My jpg original jpg My doc changed doc My xls original xls My pdf original pdf My jpg original jpg My doc changed doc My xls original xls My pdf original pdf My jpg original jpg My doc newfile doc All files are backed up All files are backed up in a new backup file All files are backed up in another new backup file Thursday a file was deleted Friday was modified and another removed a new file was created a file My doc changed doc Deh sara dS My pdf original pdf My jpg original jpg My doc newfile doc My xis newfile xls My doc changed doc My pdf changed pdf My jpg original jpg My doc changed doc My pdf original pdf My jpg original jpg My doc newfile doc My xls newfile xls My doc changed doc My pdf changed pdf My jpg original jpg My doc changed doc My pdf original pdf My jpg original jpg My doc newfile doc My xls ne
144. you are required to authorize previously unauthorized GFI Backup Agents 1 Select Agents tab 2 From the Agent List select the agents to authorize by checking the checkboxes next to the agents 3 Click Authorize S 2 5 2 Unauthorizing agents By default GFI Backup automatically authorizes newly installed Backup Agents This enables you to start using GFI Backup immediately NOTE For more information on how to customize the automatic authorization of GFI Backup Agents refer to the General Tab section in the Customizing GFI Backup chapter of this manual Blocking agents enables you to deny computers the right to have data backed up and restored Use this feature for example to block computers from having data backed up from them To block an agent 1 Select Agents tab 2 From the Agent List select the agents to unauthorize by checking the checkboxes next to the agents 3 Click Unauthorize 2 5 3 Deleting agents The Delete Agent feature enables you to delete installed agents from the Agents tab Deleting an agent does not uninstall it from the remote machine When an agent is deleted from the Administration Console 24 e GFI Backup 2010 Business Edition Managing Backup Agents GFI e The agent entry is removed from the list of agents within the Administration Console e The agentis disabled from communicating further with the GFI Backup Administration Console For more information on how to uninstall GFI
145. your data Appendix 3 Tape drives Provides information about the tape drives supported by GFI Backup Appendix 4 Proxy seitings Provides information on how to set up proxy settings 2 e GFI Backup 2010 Business Edition About GFI Backup CHAPTER DESCRIPTION Chapter 19 Appendix 5 Using GFI Backup from the command line Describes how to use the GFI Backup command line tools Chapter 20 Appendix 6 GFI Backup updates Describes how GFI Backup checks for and downloads product updates 1 3 Terms used in this manual The following terms are used in this manual TERM DESCRIPTION NOTE Additional information and references essential for the operation of GFI Backup Important notifications and cautions regarding potential issues that are commonly A encountered gt Step by step navigational instructions to access a specific function Bold text Items to select such as nodes menu options or command buttons lt ltalics text gt Parameters and values that you must replace with the applicable value such as custom paths and filenames For any technical terms and their definitions as used in this manual refer to the Glossary chapter in this manual About GFI Backup GFI Backup 2010 Business Edition e 3 GFI 1 4 How does GFI Backup work GFI Backup GFI Backup Administration Console Storage Location Workstations Laptops Network machines running GFI Backup Agents Figure 1 GFI Backup installation se

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