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EtherLink PCI Network Interface Cards User Guide

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1. 2 Connect the other end of the network cable to an active network port The next step is to install the network driver Go to Chapter 3 Installing NIC Software in Windows or Chapter 4 Installing the NetWare Client and Server Drivers BNC Port Connecting the NIC to the Network 31 The BNC port provides a 10 Mbps connection only The following table shows the cable requirement and maximum network cable length for the BNC port Maximum Network Port Cable Required Cable Length BNC 10BASE2 thin Ethernet 185 m 607 ft coaxial 10 Mbps only To connect the BNC port Connect the BNC connector on the thin Ethernet cable to the BNC port on the NIC Connect the other end of the network cable to another PC or to a 50 ohm terminator If your PC is the last physical device in the network daisy chain you must connect a 50 ohm terminator to the other end of the BNC T connector The next step is to install the network driver Go to Chapter 3 Installing NIC Software in Windows or Chapter 4 Installing the NetWare Client and Server Drivers 32 CHAPTER 2 INSTALLING AND CONNECTING THE NIC The AUI port provides a 10 Mbps connection only The following table shows the cable requirement and maximum network cable length for the AUI port Maximum Network Port Cable Required Cable Length 15 pin AUI 10
2. Connect the other end of the cable to an active 100BASE FX Fast Ethernet network port The next step is to install the network driver Go to Chapter 3 Installing NIC Software in Windows or Chapter 4 Installing the NetWare Client and Server Drivers CHAPTER 2 INSTALLING AND CONNECTING THE NIC me The ST port on the 3C900B FL NIC provides a 10 Mbps fiber based connection only The following table shows the cable requirements and maximum network cable lengths for the ST port Maximum Network Port Cable Required Cable Length ST Short wavelength fiber optic 850 nm m 50 u 125 u Full duplex 2 000 m 6 560 ft multimode fiber Half duplex 412 m 1 351 ft m 62 5 u 125 u Full duplex 2 000 m 6 560 ft multimode fiber Half duplex 412 m 1 351 ft To connect the ST port Remove the protective covers from the NIC s ST connector Connect the network cable to the ST connector on the NIC The cable that you use for the 3C900B FL NIC consists of two individual cables You can insert either cable into the transmit 10 and receive RX connectors on the NIC Connecting the NIC to the Network 35 3 Connect the other end of the network cable to a 10BASE FL Ethernet network hub or switch Insert the cable that is connected to the transmit 10 connector on the NIC into the receive RX connector on the network hub or switch Insert the cable
3. 3C900B NICs Specifications Hardware Memory 4 KB internal RAM Bus interface PCI Local Bus Specification Revision 2 1 32 bit bus PCI master Supports bus master scatter gather DM As Dimensions TPO Height 3 00 in 7 62 cm Length 4 80 in 12 19 cm COMBO Height 3 95 in 10 03 cm Length 6 82 in 17 32 cm FL Height 9 53cm 3 75 in Length 12 07cm 4 75 in Power 5 V 5 650 mA maximum requirement Network Interface 10 Mbps Ethernet IEEE 802 3 industry standard for a 10 MBPS Ethernet baseband CSMA CD local area network 10BASE T continued 82 APPENDIX A SPECIFICATIONS AND CABLING REQUIREM ENTS Environment Operating 32 to 158 F 0 to 70 C temperature Storage 22 to 194 F 30 to 90 C temperature Operating 10 to 90 noncondensing humidity Storage 10 to 90 noncondensing humidity Altitude 984 ft to 9 840 ft 300 to 3 000 m Standards Conformance IEEE 803 3x flow control Microsoft PC98 PCI 2 1 DMI 1 0 and 2 0 Cabling Requirements The cable quality distance and connectors must comply with the Electronic Industries Association Telecommunications Industries Association EIA TIA 568 Commercial Building Wiring Standard and the Technical Services Bulletin TSB38 standards Twisted Pair Cable Twisted pair cable consists of copper wires surrounded by an insulator Two wires are twisted together the twisting prevents interference problems to form a pair and the pair fo
4. 4 Click 3Com NIC Doctor The 3Com NIC Diagnostics General screen appears Click Help to obtain general information about the i gt function of a screen To obtain specific information about any topic on a screen click the question mark in the upper right corner of the screen move it over a topic and click once 5 Click the Diagnostics tab The Diagnostics screen appears i gt If the Run Remote Wake Up Test button appears dimmed the NIC that is installed in the PC does not support Remote Wake Up To Run the Network Test Run the Network Test to check the NIC connectivity to the network 1 Click Run Network Test on the Diagnostics screen The Network Connectivity Test screen appears 76 CHAPTER 7 RUNNING NIC DIAGNOSTICS 2 3 Click Start If the test passes the NIC connection to the network is functioning correctly If the test fails Make sure that the NIC is properly connected to the network cable Make sure that the hub or switch to which the NIC is connected is powered on Make sure that the cable complies with the proper length and specifications for your network Click Close To Run the NIC Test 3 Run the NIC Test to check the physical components connectors and circuitry on the NIC Click Run NIC Test on the Diagnostics screen The NIC Test screen appears Click Perform NIC Test While the test is running a progress bar indicates test progress If the test passes the NIC is fun
5. If the EtherCD Welcome screen does not appear enter the following command from the Run option of the Windows Start menu d installs setup exe where d represents the letter name of the CD ROM drive 5 Click NIC Software Click NIC Drivers and Diagnostics 10 11 12 Inserting the NIC in the PC 25 Click Install NIC Driver To install the network driver and the 3Com NIC Diagnostics program click Install with Diagnostic Program To install the network driver only click Install without Diagnostic Program Files are copied A message box appears when the installation is complete On a Windows NT 4 0 PC a message appears stating Do you have to install NIC drivers for any EtherLink PCI NICs Click Yes If the Microsoft TCP IP Properties screen appears complete the information as appropriate for your network and then click OK Click OK Select your operating system to continue the installation The Completing NIC Installation screen appears Click Done Exit the EtherCD and then shut down Windows Turn off the power to the PC Do not remove the EtherCD from the CD ROM drive The next step is to install the NIC in the PC Go to the next section Inserting the NIC in the PC Inserting the NIC in the PC gt The following instructions apply to installing the NIC in most PCs If these instructions are not appropriate for your PC refer to the documentation that accompanied your PC Do N
6. 53 overview 21 preinstallation program running 24 Remote Wake Up cable 28 verifying 43 installation steps 21 installing drivers NetWare client for DOS Windows 3 1x and Windows for Workgroups 49 NetWare server 51 Windows 95 38 Windows 98 39 Windows NT 3 51 42 Windows NT 4 0 41 installing multiple NICs NetWare server 53 Windows95 45 Windows 98 45 Windows NT 4 0 47 intelligent auto install software requirements 50 running 50 using 49 K keep alive packet workgroup 20 Knowledgebase topics accessing through diagnostics program 66 accessing through Web site 65 L late collisions viewing 77 LEDs description 73 picture of 11 13 15 troubleshooting 74 link speed checking 78 M Managed PC Boot Agent MBA software configuring 60 network booting 61 overview 18 media type configuring 59 default setting 58 MIBs 94 multiple collisions viewing 77 multiple NIC installations NetWare server 53 Windows 95 98 46 Windows NT 4 0 47 102 INDEX NetWare NLMs 51 server driver 51 Netware Loadable Modules NLMs 51 network activity verifying 77 78 booting 61 cable maximum length 31 32 33 34 connecting to 29 connection testing 75 statistics viewing 77 test running 75 network connection troubleshooting 68 network driver optimization configuring 59 default setting 57 description 57 network supplier support 95 NIC diagnostic tests 75 driver installation 49 software removing 70 test runni
7. BIOS Boot Specification BIOS compatible The BBS determines how the system BIOS identifies boot devices in a PC such as a CD ROM drive a hard drive or a floppy drive allows the user to select the boot order of these devices and then attempts to boot from each device in the specified order Refer to your PC documentation if you do not know which type of PC you have 62 CHAPTER 5 CONFIGURING THE NIC i gt BBS BIOS Compatible PCs To enable a BBS BIOS compatible PC to boot from the network using the MBA boot ROM Make sure that the NIC boot ROM setting is Enabled See the previous section Enabling or Disabling the Boot ROM Setting for instructions Set the MBA manually as the first boot device in the PC BIOS Refer to your PC documentation for instructions on accessing and configuring the PC BIOS Reboot the PC The MBA attempts to boot from the network using the default boot method PXE To change the default method or any other MBA configurations press Ctrlt Alt B when the following message appears Initializing MBA Press Ctr1 Alt B to configure If the network boot fails the following message appears Network boot aborted press any key to continue The BIOS continues to the next device in the boot order for example the local hard drive To cancel the network boot press Esc anytime during the network boot process Configuring the Managed PC Boot Agent M BA 63 Non BBS BIOS Compatible PCs
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9. NLM NBI31 NLM MSM 31X NLM NetWare 4 10 4 11 ETHERTSM NLM NBI NLM M SM NLM NetWare 5 x ETHERTSM NLM M SM NLM 52 CHAPTER 4 INSTALLING THE NETWARE CLIENT AND SERVER DRIVERS NetWare 3 12 To install the driver in a NetWare 3 12 server 1 Copy the MSM31X NLM ETHERTSM NLM and NBI31 NLM files from the EtherCD to the directory on your hard drive where other NLM files are located 2 Copy the LAN driver file 3C90X LAN from the EtherCD to the same directory 3 Add the following two lines to the AUTOEXEC NCF file load C NWSERVER 3C90X LAN slot lt slot gt NAME lt name gt FRAME lt frametype gt bind ipx to lt name gt net lt number gt 4 Save and exit the file and then reboot the server NetWare 4 x There are two ways to install the NetWare 4 x driver a Import the driver when installing the NetWare server software Copy the driver to the server s hard disk and then load the driver manually Make sure that you have the latest NetWare Support Pack i gt installed that changes the LOADER EXE file and provides the NBI NLM MSM NLM and ETHERTSM NLM files 3Com has provided the latest NLM files at time of testing on the EtherCD in the NWSERVER directory Importing the Server Driver To import the server driver into a NetWare 4 x server Install the NetWare server software 2 Insert the EtherCD in the CD ROM when the NIC selection menu appears 3 Press Insert This key tells the
10. The Select Network Adapter screen appears 6 Click Have Disk 10 11 12 Insert the EtherCD Make sure that d appears in the entry box where d represents the letter name of the CD ROM drive and then click OK The Select OEM Option screen appears with the name of one of the NICs selected Only one NIC appears on this screen Click OK Files are copied The Network screen appears with the name of the first installed NIC Close the Network screen If you are prompted for network information enter the requested information Restart the PC When Windows NT starts repeat steps 3 through 11 for each NIC that is installed in the PC You will not be prompted for the EtherCD when you install the network driver for the second NIC 4 INSTALLING THE NETWARE CLIENT AND SERVER DRIVERS Cese Overview This chapter describes how to m Install the Novell NetWare client driver for DOS Windows 3 1 or Windows for Workgroups m Install the NetWare 3 x 4 x and 5 x server drivers To obtain the latest shipping version of a driver go to http www 3com com Installing the NetWare Client Driver gt The NetWare client driver enables PCs running DOS Windows 3 x or Windows for Workgroups to access resources on a NetWare 3 x 4 x or 5 x network Use the 3Com intelligent auto install software COM SLINK to install the client software and drivers for Novell NetWare 3 x 4 x or 5 x
11. click No Do not restart the PC until you shut down the system turn the power off and remove the NIC from the PC If you are reinstalling the NIC software click Yes to restart the PC Windows NT 3 51 To remove the network driver 1 In the Main program window double click the Control Panel icon and then double click the Network icon The Network Settings window appears 2 In the Installed Adapter Cards panel select the name of the installed NIC and then click Remove A warning message appears 72 CHAPTER 6 TROUBLESHOOTING THE NIC 3 Click Yes to confirm the removal The Network Settings window appears The NIC no longer appears in the Installed Adapter Cards panel Click OK The NIC driver and software are removed from the PC You are prompted to restart the PC If you are physically removing the NIC from the PC click Don t Restart Now Do not restart the PC until you shut down the system turn the power off and remove the NIC from the PC If you are reinstalling the NIC software click Restart Now to restart the PC Removing the 3Com NIC Diagnostics Program a ul A W To remove the 3Com NIC Diagnostics program Start Windows Insert the EtherCD in the CD ROM drive The EtherCD Welcome screen appears If the EtherCD Welcome screen does not appear enter the following command from the Run option of the Windows Start menu d installs setup exe where d represents the letter name of the CD R
12. see Running the NIC Diagnostics Tests in Chapter 7 Updating the Network Driver and NIC Software This section describes how to update your network driver and NIC diagnostic software Turn on the power to the PC and start Windows Insert the EtherCD in the CD ROM drive The EtherCD Welcome screen appears If the EtherCD Welcome screen does not appear enter the following command from Run option of the Windows Start menu d installs setup exe where d represents the letter name of the CD ROM drive Click NIC Software Click NIC Drivers and Diagnostics Click Update To update the network driver only click Without Diagnostics To update the network driver and NIC diagnostics software click With Diagnostics Follow the prompts on the screen Installing Multiple NICs gt This section describes how to install multiple EtherLink PCI 3C90x NICs in a Windows 95 Windows 98 or Windows NT 4 0 PC You must use these procedures to install multiple NICs Failure to follow these procedures may lead to problems requiring you to reinstall your operating system 46 CHAPTER 3 INSTALLING NIC SOFTWARE IN WINDOWS Windows 95 and Windows 98 To install multiple NICs in a PC running Windows 95 or Windows 98 install and configure each NIC individually following these steps Run the preinstallation program before installing the NICs in the PC as described in Chapter 2 Install the first NIC in your PC and con
13. see the file or appendix mentioned in the table Method Description Requirement s 3Com NIC Configure the NIC locally using Windows 98 Diagnostics program the 3Com NIC Diagnostics program Windows 95 or for Windows for Windows Windows NT 4 0 1 Make sure that the 3Com NIC diagnostics program is installed See Installing the 3Com NIC Diagnostics Program in Chapter 3 for instructions 2 Open the Windows Start menu 3 Select Programs and then 3Com NIC Utilities 4 Click 3Com NIC Doctor continued Method 3Com Configuration and Diagnostics program for DOS Changing General NIC Configuration Settings 59 Description Configure the NIC locally using the 3Com Configuration and Diagnostics program for DOS 1 Reboot the PC using a DOS bootable diskette 2 Insert the EtherCD in the PC 3 Enter at the DOS prompt d 3c90xcfg exe See the DOSDIAG TXT file located in the HELP directory on the EtherCD for more information Customers running Japanese DOS must switch to U S mode DOS before running this program Requirement s DOS Windows NT 3 51 Windows 3 x or Windows for Workgroups DMI 2 0 or 2 0s Configure the NIC remotely using the 3Com DMI Agent software See Appendix C Installing the 3Com DMI Agent for more information 3Com DM Agent and a DMI compatible browser or a network management application that supports DMI 2 0 or 2 0s Changing General
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15. 3COM PRODUCT MAY INCLUDE OR BE BUNDLED WITH THIRD PARTY SOFTWARE THE USE OF WHICH IS GOVERNED BY A SEPARATE END USER LICENSE AGREEMENT THIS 3COM WARRANTY DOES NOT APPLY TO SUCH THIRD PARTY SOFTWARE FOR THE APPLICABLE WARRANTY PLEASE REFER TO THE END USER LICENSE AGREEM ENT GOVERNING THE USE OF SUCH SOFTWARE YEAR 2000 WARRANTY In addition to the Hardware Warranty and Software Warranty stated above 3Com warrants that each product sold or licensed to Customer on and after January 1 1998 that is date sensitive will continue performing properly with regard to such date data on and after January 1 2000 provided that all other products used by Customer in connection or combination with the 3Com product including hardware software and firmware accurately exchange date data with the 3Com product with the exception of those products identified at 3Com s Web site http www 3com com products yr2000 html as not meeting this standard If it appears that any product that is stated to meet this standard does not perform properly with regard to such date data on and after January 1 2000 and Customer notifies 3Com before the later of April 1 2000 or ninety 90 days after purchase of the product from 3Com or its authorized reseller 3Com shall at its option and expense provide a software update which would effect the proper performance of such product repair such product deliver to Customer an equivalent product to replace such product or
16. Fast Ethernet network The 3C905B NICs support a suite of DynamicAccess Technology features for desktop and network management including m Remote Wake Up m Managed PC Boot Agent M BA Software 3C905B TX M only m DynamicAccess LAN Agent for traffic prioritization and remote monitoring RMON and RMON2 m Desktop Management Interface DM 2 0 3C905B TX Boot ROM socket MBA Boot ROM Remote Wake Up connector Wake Up connector 3C905B TX 3C905B TX M 3C905B TX NM 14 CHAPTER 1 INTRODUCTION 3C905B COMBO Boot ROM socket __ Remote Wake Up connector 3C905B FX a Remote Wake Up connector 3C900B 15 The following table describes the features of the 3C905B NICs 3C905B NIC Model Features Supported TX TX M_ TX NM COMBO FX m RJ 45 connector for Y Y Yv Yv 10BASE T or 100BASE TX m AUI and BNC connectors Yv for 10BASE5 and 10BASE2 m SC connector for 100BASE FX Y m Remote Wake Up Y Y Y Y m DMI 2 0 Y Y Y Y Y m Boot ROM socket Y Y Y m Integrated boot ROM with Y Managed PC Boot Agent M BA softw are m Traffic prioritization Y Y Yv Yv v a Remote monitoring RM ON Vv Y Y Y Y and RM ON2 a Efficient multicast control Vv Vv Vv Y Y A boot ROM with M BA software can be purchased separately for use with the 3C905B TX 3C905B COMBO and 3C905B FX NICs 3C900B The 3C900B NICs connect your PCI compliant PC to a 10 Mbps Ethernet network The
17. NIC is properly installed in a PCI slot 2 Insert the Remote Wake Up cable into the RWU connector on the NIC Twist the cable twice before attaching the cable to the PC 3 Attach the other end of the cable to the connector on the PC motherboard Refer to your PC documentation if you need help locating the connector Connecting the NIC to the Network 29 4 Replace the PC cover and plug in the power cord Do not turn on the power to the PC The next step is to connect the NIC to the network Go to the next section Connecting the NIC to the Network Connecting the NIC to the Network Follow the procedure for the port that matches your NIC and your network environment RJ 45 Port On the 3C900B NIC the RJ 45 port provides a 10 Mbps connection only On the 3C905C TX M and 3C905B NICs the RJ 45 port provides a 10 Mbpsor 100 Mbps connection automatically depending on the speed of the connected hub or switch 30 CHAPTER 2 INSTALLING AND CONNECTING THE NIC The following table shows the cable requirements and maximum network cable lengths for the RJ 45 port Network Maximum Environment Cable Required Cable Length 10 Mbps Category 3 4 or 5 100 m 328 ft LOBASE T unshielded twisted pair 100 Mbps Category 5 unshielded 100 m 328 ft LOOBASE TX twisted pair To connect the RJ 45 port 1 Plug the RJ 45 connector on the twisted pair network cable into the RJ 45 port on the NIC backplate
18. NOT AGREE TO THE TERMS AND CONDITIONS OF THIS AGREEMENT DO NOT INSTALL OR USE THE SOFTWARE YOU SHOULD RETURN THE ENTIRE PRODUCT WITH THE SOFTWARE UNUSED TO THE SUPPLIER WHERE YOU OBTAINED IT LICENSE 3Com grants you a nonexclusive nontransferable except as specified herein license to use the accompanying software program s in executable form the Software and accompanying documentation the Documentation subject to the terms and restrictions set forth in this Agreement You are not permitted to lease rent distribute or sublicense except as specified herein the Software or Documentation or to use the Software or Documentation in a time sharing arrangement or in any other unauthorized manner Further no license is granted to you in the human readable code of the Software source code Except as provided below this Agreement does not grant you any rights to patents copyrights trade secrets trademarks or any other rights with respect to the Software or Documentation Subject to the restrictions set forth herein the Software is licensed to be used on any workstation or any network server owned by or leased to you for your internal use provided that the Software is used only in connection with a 3Com adapter You may reproduce and provide one 1 copy of the Software and Documentation for each such workstation or network server on which the Software is used as permitted hereunder Otherwise the Software and Documentation
19. TV technician for help The user may find the following booklet prepared by the Federal Communications Commission helpful The Interference Handbook This booklet is available from the U S Government Printing Office Washington D C 20402 Stock No 004 000 00345 4 Tested to comply with the FCC Standards for home and office use NOTE In order to maintain compliance with the limits of a Class B digital device 3Com requires that you use quality interface cables when connecting to this device Changes or modifications not expressly approved by 3Com could void the user s authority to operate this equipment Refer to the manual for specifications on cabling types FCC DECLARATION OF CONFORMITY We declare under our sole responsibility that the Model 3C905C TX M 3C905B TX 3C905B TX M 3C905B TX NM 3C905B COM BO 3C905B FX 3C900B TPO 3C900B COM BO 3C900B FL Description EtherLink 10 100 PCI for Complete PC Management Network Interface Card EtherLink 10 100 PCI Network Interface Card EtherLink 10 100 PCI Network Interface Card EtherLink 10 100 PCI Network Interface Card EtherLink 10 100 PCI Network Interface Card EtherLink 100 PCI Fiber Network Interface Card EtherLink 10 PCI Network Interface Card EtherLink 10 PCI Network Interface Card EtherLink 10 PCI Fiber Network Interface Card to which this declaration relates is in conformity with the following standards or other normative documents m ANSI C63 4 1992 Methods
20. To enable a non BBS BlOS compatible PC to boot from the network using the MBA boot ROM Make sure that the NIC boot ROM setting is Enabled See Enabling or Disabling the Boot ROM Setting earlier in this chapter for instructions Change the MBA default boot setting from Local to Network To change the default boot setting or any other MBA configurations use the MBACFG utility located on the MBA utility diskette or press Ctrl Alt B when the following message appears Initializing MBA Press Ctrl Alt B to configure For more information on using configuring and troubleshooting the MBA boot ROM see the Managed PC Boot Agent User Guide located with the MBA software on the EtherCD TROUBLESHOOTING THE NIC Seeet Overview This chapter explains how to m Access 3Com support databases m Troubleshoot NIC installation problems m Troubleshoot NIC and network connection problems m Troubleshoot Remote Wake Up m Remove the network driver m Remove the NIC diagnostics software gt To access a database of technical information that can help you diagnose and solve NIC installation configuration and upgrade problems go to http knowledgebase 3com com Accessing 3Com Support Databases In addition to the 3Com support databases listed in this section check the README TXT and the Help text files located in the HELP directory on the EtherCD for troubleshooting information Accessing the 3Com Knowl
21. be governed by the laws of the State of California U S A excluding its conflicts of laws principles and excluding the United Nations Convention on Contracts for the International Sale of Goods SEVERABILITY In the event any provision of this Agreement is found to be invalid illegal or unenforceable the validity legality and enforceability of any of the remaining provisions shall not in any way be affected or impaired and a valid legal and enforceable provision of similar intent and economic impact shall be substituted therefor ENTIRE AGREEMENT This Agreement sets forth the entire understanding and agreement between you and 3Com and supersedes all prior agreements whether written or oral with respect to the Software and Documentation and may be amended only in a writing signed by both parties Should you have any questions concerning this Agreement or if you desire to contact 3Com for any reason please contact the 3Com subsidiary serving your country or write 3Com Corporation Customer Support Information 5400 Bayfront Plaza Santa Clara CA 95052 3Com is a registered trademark of 3Com Corporation 3Com Corporation 5400 Bayfront Plaza P O Box 58145 Santa Clara CA 95052 8145 408 326 5000 Copyright 1999 3Com Corporation All rights reserved PRODUCT REGISTRATION To ensure the very best service and support register your 3Com product now International Customers Visit http w ww 3com com productreg to register
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23. or a network management application that supports DM I 2 0 such as m Hewlett Packard TopTools Tivoli Management Suite Dell OpenManage a Compaq Insight M anager Management Station a Intel LANDesk Client M anager Installing the 3Com DMI Agent This section describes how to install the 3Com DMI Agent on a PC running Windows 95 Windows 98 or Windows NT 4 0 For instructions on how to install the 3Com DMI Agent on aPC running Windows NT 3 51 see the 3Com DMI User Guide included with the 3Com DM I Agent software on the EtherCD Before installing the DM Agent logon to the PC with an account that has system administration privileges To install the 3Com DMI Agent 1 Make sure that the PC meets the requirements listed in Client PC Requirements earlier in this chapter 2 Make sure that the EtherLink NIC is installed in the PC and is connected to the network 3 Insert the EtherCD in the CD ROM drive The EtherCD Welcome screen appears If the EtherCD Welcome screen does not appear enter the following command from Run option of the Windows Start menu d setup exe where d represents the letter name of the CD ROM drive 92 APPENDIX C INSTALLING THE 3COM DMI AGENT on ou RA Click NIC Software Click DynamicAccess Technologies Click 3Com DMI Agent Follow the prompts on the screen Restart the PC when prompted To verify successful installation use a DM compatible browser or a network management applicat
24. that is connected to the receive RX connector on the NIC into the transmit TX connector on the network hub or switch The next step is to install the network driver Go to Chapter 3 Installing NIC Software in Windows or Chapter 4 Installing the NetWare Client and Server Drivers 3 INSTALLING NIC SOFTWARE IN WINDOWS Cese Overview gt This chapter explains how to do the following tasks on a PC running Windows 95 Windows 98 or Windows NT a Install the network driver using EtherCD 5 1 a Install the NIC diagnostics program after you have already installed the network driver m Update the network driver or NIC diagnostics program a Install multiple NICs To obtain the latest shipping version of a driver go to http www 3com com The network driver can be used in both Microsoft and NetWare network environments For instructions on using the installation diskettes which can be created from the EtherCD to install the network driver see the text file for your operating system in the HELP directory on the EtherCD Installing the Network Driver Using the EtherCD gt To install the network driver using the EtherCD follow the steps for your operating system These instructions describe how to install the network driver using the EtherCD after you have run the preinstallation program as described in Chapter 2 For instructions on installing the network driver from instal
25. the CD ROM when the NIC selection menu appears 54 CHAPTER 4 INSTALLING THE NETWARE CLIENT AND SERVER DRIVERS 4 Press Insert This key tells the server installation program that you want to add a driver externally 5 Press F3 This key tells the server installation program that you want to change the path 6 Atthe prompt enter the following command NWSERVER For example a nwserver The installation program gathers the files and prompts you for a NIC selection 7 Press Enter to select the driver displayed and continue the installation Loading the Driver Manually To update an existing server driver manually 1 Copy all of the files from the NWSERVER subdirectory on the EtherCD to the server s hard drive Boot the server and launch the Install program Add the following line to the AUTOEXEC NCF file assuming the server start directory is C NWSERVER where the LAN drivers and NLM files were copied LOAD C NWSERVER 3C90X LAN SLOT lt slotnumber gt The lt slotnumber gt variable is the hexadecimal slot number of the PCI NIC This address can be obtained by issuing a load command where the driver identifies the slot numbers Pressing Esc prevents loading the driver Because of Novell s scheme for identifying PCI slots it is not possible for 3Com to pre identify the slot number Installing the NetWare Server Driver 55 Installing Multiple NICs To support more than one NIC in a NetWare server change th
26. the NIC in the PC 27 1 Remove slot cover 2 Insert NIC 7 Secure the NIC with the screw you removed earlier gt If you want to install the Remote Wake Up cable go to the next section Connecting the Remote Wake Up Cable to continue the installation If you do not want to connect the cable continue with step 8 8 Replace the PC cover and plug in the power cord Do not turn on the power to the PC The next step is to connect the NIC to the network Go to Connecting the NIC to the Network 28 CHAPTER 2 INSTALLING AND CONNECTING THE NIC Connecting the Remote Wake Up Cable This section describes how to connect the Remote Wake Up cable from the NIC to the PC motherboard Connecting the Remote Wake Up cable is optional Connect this cable only if your NIC supports Remote Wake Up and you want to use this feature The following NICs support Remote Wake Up a 3C905C TX M mw 3C905B TX m 3C905B TX M m 3C905B COMBO m 3C905B FX 3C900B FL If you have a 3C905C TX M NIC and your PC is compliant i gt with PCI 2 2 Remote Wake Up is automatically enabled through the PCI bus You do not need to connect the Remote Wake Up cable To connect the Remote Wake Up cable WARNING Make sure that the PC power cord is AN unplugged Only properly trained and authorized personnel should perform service Contact your PC manufacturer for information about safe service techniques Make sure that the
27. the PC If Remote Wake Up works with the new NIC installed contact your PC vendor for a replacement NIC If Remote Wake Up does not work with the new NIC installed there may be a problem with the PC motherboard Contact your PC manufacturer Removing the Network Driver To remove the EtherLink 3C90x network driver from your PC follow the steps for your operating system Windows 95 and Windows 98 uF W N To remove the network driver Double click the My Computer icon then the Control Panel icon and then the System icon Click the Device Manager tab Double click Netw ork adapters Highlight the name of the NIC Click Remove Removing the Network Driver 71 6 Click OK to confirm the device removal You are prompted to restart the PC If you are physically removing the NIC from the PC click No Do not restart the PC until you shut down the system turn the power off and remove the NIC from the PC If you are reinstalling the NIC software click Yes to restart the PC Windows NT 4 0 To remove the network driver 1 Double click the My Computer icon then the Control Panel icon and then the Network icon The Network screen appears Click the Adapters tab Highlight the name of the NIC in the Network Adapters box and then click Remove 4 Click Yes to confirm the removal Click Close to close the Network screen You are prompted to restart the PC If you are physically removing the NIC from the PC
28. the PC Windows 98 detects the NIC The Insert Disk dialog box appears prompting you to insert the EtherCD If the Add New Hardware Wizard starts the NIC i gt preinstallation program was not run on the PC Follow the instructions in the WIN98 TXT file located in the Help directory on the EtherCD to continue the installation 40 CHAPTER 3 INSTALLING NIC SOFTWARE IN WINDOWS 2 Make sure that the EtherCD is inserted in the CD ROM drive 3 Click OK The Insert Disk dialog box appears 4 Open the pull down menu and select c windows options cabs 5 Click OK Files are copied i gt If you are prompted for the EtherCD click OK make sure that the drive letter of the CD ROM drive for example d appears in the dialog box and then click OK You are prompted for the Windows 98 CD 6 Remove the EtherCD insert the Windows 98 CD and then click OK Files are copied You are prompted to restart the PC 7 Remove the Windows 98 CD and then click Yes to restart the PC i gt You must restart the PC to complete the installation The installation is complete Go to the next section Verifying Successful Installation to confirm that the NIC is properly installed After Windows restarts double click the Network icon i gt in the Windows Control Panel and make sure that the correct configuration settings are selected for your network environment Contact your system administrator for assistance Installing the Netwo
29. 0 World Wide Web WWW 93 94 Y Year 2000 compliance 10 yellow exclamation point in Windows Device Manager 67 3Com Corporation LIMITED WARRANTY This warranty applies to Customers located in the United States Australia Canada except Quebec Ireland New Zealand U K and other English language countries and countries for which a translation into the local language is not provided EtherLink PCI Network Interface Cards HARDWARE 3Com warrants to the end user Customer that this hardware product to be free from defects in workmanship and materials under normal use and service for the following length of time from the date of purchase from 3Com or its authorized reseller Lifetime Spare Parts and Spares Kits 90 days 3Com s sole obligation under this express warranty shall be at 3Com s option and expense to repair the defective product or part deliver to Customer an equivalent product or part to replace the defective item or if neither of the two foregoing options is reasonably available 3Com may in its sole discretion refund to Customer the purchase price paid for the defective product All products that are replaced will become the property of 3Com Replacement products may be new or reconditioned 3Com warrants any replaced or repaired product or part for ninety 90 days from shipment or the remainder of the initial warranty period whichever is longer SOFTWARE 3Com warrants to Customer tha
30. 00 71429 800 17309 0800 113153 0800 917959 0800 1821502 00800 12813 1800553117 1800 9453794 1678 79489 0800 0227788 800 11376 00800 3111206 0800 831416 0800 995014 900 983125 020 795482 0800 55 3072 0800 966197 1 800 NET 3Com 1 800 638 3266 1 408 326 7120 not toll free Enterprise Customers 1 800 876 3266 INDEX Numbers 10 LNK LED picture of 13 15 troubleshooting with 73 100 LNK LED picture of 13 troubleshooting with 74 100BASE FX cable requirements 33 link LED 74 100BASE TX cable requirements 30 link LED 13 74 operation 84 10BASE2 cable requirements 31 link LED 74 10BASE5 cable requirements 32 link LED 74 10BASE FL cable requirements 34 link LED 15 10BASE T cable requirements 30 link LED 13 15 73 operation 83 3C 900 NIC installing in Windows 98 22 3C900B COMBO NIC features 16 picture of 15 specifications 81 3C900B FL NIC features 16 picture of 15 specifications 81 3C900B TPO NIC features 16 picture of 15 specifications 81 3C 905 NIC installing in WIndows 98 22 3C905B COM BO NIC features 14 picture of 14 specifications 80 3C905B FX NIC features 14 picture of 14 specifications 80 3C905B TX NIC features 14 picture of 13 specifications 80 3C905B TX M NIC features 14 picture of 13 specifications 80 3C905B TX NM NIC features 14 picture of 13 specifications 80 3C905C TX M NIC features 12 picture of 11 specifications 79 3C90X LAN file 51 3Com bulletin board service
31. 1 Windows NT 3 51 71 Removing the 3Com NIC Diagnostics Program 72 7 RUNNING NIC DiaGnostics Overview 73 Interpreting the LEDs 73 Running the NIC Diagnostics Tests 75 To Run the Network Test 75 To Run the NIC Test 76 To Run the Remote Wake Up Test 76 Viewing Network Statistics 77 Using the 3Com Icon in the Windows System Tray 78 A SPECIFICATIONS AND CABLING REQUIREMENTS 3C905C TX M NIC Specifications 79 3C905B NICs Specifications 80 3C900B NICs Specifications 81 Cabling Requirements 82 Twisted Pair Cable 82 10BASE T Operation 83 100BASE TX Operation 84 RJ 45 Connector Pin Assignments 84 B INSTALLING THE DYNAMICAccess LAN AGENT Overview 85 Client PC Requirements 85 Installing the DynamicAccess LAN Agent 86 Verifying Successful Installation 87 Configuring the DynamicAccess LAN Agent 87 Removing DynamicAccess Technology 88 C INSTALLING THE 3CoM DMI AGENT Overview 89 About the 3Com DMI Agent 89 System Requirements 90 Client PC Requirements 90 Network Management Requirements 91 Installing the 3Com DMI Agent 91 D TECHNICAL SUPPORT Online Technical Services 93 World Wide Web Site 93 3Com Knowledgebase Web Services 94 3Com FTP Site 94 3Com Bulletin Board Service 94 Access by Analog Modem 94 Access by Digital Modem 95 3Com Facts Automated Fax Service 95 Support from Your Network Supplier 95 Support from 3Com 96 Returning Products for Repair 97 INDEX 3COM CORPORATION LIMITED WARRANTY FCC CLass B STA
32. 3C900B NICs support the following DynamicAccess Technology features for desktop and network management m Remote Wake Up 3C900B FL only m DynamicAccess LAN Agent for traffic prioritization and remote monitoring RMON and RMON2 Desktop Management Interface DMI 2 0 16 CHAPTER 1 INTRODUCTION Boot ROM socket socket 3C900B COMBO 3C900B TPO 3C900B FL Boot ROM q Remote Wake up RWU connector The following table describes the features of the 3C900B NICs 3C900B NIC Model Features Supported COMBO TPO m RJ 45 connector for 1OBASE T Y 10 M bps only BNC connector for 10BASE2 Vv 10 Mbps only AUI connector for 1OBASE5 Vv 10 Mbps only ST connector for 1OBASE FL m Remote Wake Up a DMI2 0 m Boot ROM socket a Traffic prioritization LAUAS m Remote monitoring RM ON and RM ON2 a Efficient multicast control Y Vv SSS 8 Vv SSS S88 Vv A boot ROM with Managed PC Boot Agent MBA software can be purchased separately for installation and use with the 3C900B NICs See Managed PC Boot Agent MBA Software later in this chapter for more information Remote Wake Up 17 Remote Wake Up Remote Wake Up is the ability to remotely power on a PC for after hours administration Remote Wake Up support is enabled by connecting a Remote Wake Up cable from the NIC s Remote Wake Up RWU connector to a 3 pin Remote Wake Up connector on the PC moth
33. 3Com BBS 94 3Com Configuration and Diagnostics Program forDOS 59 3Com DMI Agent client PC requirements 90 installing 91 network management requirements 91 overview 89 3Com icon in Windows system tray removing 78 showing 78 3Com Knowledgebase Web Services 94 3Com NIC Diagnostics program installing 44 starting 58 3Com support services accessing 65 3Com URL 93 100 INDEX 3ComFacts 95 50 ohm terminator 31 A accessing Help 66 ACT activity LED picture of 12 troubleshooting with 74 activity on the network verifying 77 78 alerts remote system overview 20 requirements 20 AUI port connecting to network 32 specifications 32 AUTOEXEC NCF file 55 B BNC port connecting to network 31 specifications 31 boot ROM MBA booting from network 61 default setting 58 enabling or disabling 61 overview 18 bulletin board service 94 thin 31 collisions viewing 77 compliance Year 2000 10 configuring DynamicAccess LAN agent 87 Managed PC Boot Agent MBA 60 NIC 59 conventions text About This Guide 10 CRC errors viewing 77 C cabling fiber optic 33 34 Remote Wake Up 17 requirements 82 specifications AUl port 32 BNC port 31 RJ 45 port 30 SC port 33 ST port 34 thick Ethernet coaxial 32 thin Ethernet coaxial 31 troubleshooting 68 unshielded twisted pair UTP 30 carrier sense lost viewing 77 cleaning up a failed installation 67 client driver Novell NetWare 49 coaxial cable thick 32 D Desktop M a
34. 3Com EtherLink EtherLink PCI J Network Interface Cards User Guide http www 3com com EtherLink PCI Netw ork Interface Cards User Guide 3C905C TX M For Complete PC Management 3C905B 3C900B http www 3com com productreg Part No 09 1743 000 Published June 1999 3Com Corporation 5400 Bayfront Plaza Santa Clara California m 95052 8145 Copyright 1999 3Com Corporation All rights reserved No part of this documentation may be reproduced in any form or by any means or used to make any derivative work such as translation transformation or adaptation without written permission from 3Com Corporation 3Com Corporation reserves the right to revise this documentation and to make changes in content from time to time without obligation on the part of 3Com Corporation to provide notification of such revision or change 3Com Corporation provides this documentation without warranty term or condition of any kind either implied or expressed including but not limited to the implied warranties terms or conditions of merchantability satisfactory quality and fitness for a particular purpose 3Com may make improvements or changes in the product s and or the program s described in this documentation at any time If there is any software on removable media described in this documentation it is furnished under a license agreement included with the product as a separate document in the hard copy documentation o
35. 4 400 bps 8610 684 92351 Taiwan R O C Up to 14 400 bps 886 2 377 5840 U K Up to 28 800 bps 44 1442 438278 U S A Up to 53 333 bps 1847 262 6000 Access by Digital M odem ISDN users can dial in to the 3Com BBS using a digital modem for fast access up to 64 Kbps To access the 3Com BBS using ISDN call the following number 1 847 262 6000 3Com Facts Automated Fax Service The 3Com Facts automated fax service provides technical articles diagrams and troubleshooting instructions on 3Com products 24 hours a day 7 days a week Call 3Com Facts using your Touch Tone telephone 1 408 727 7021 Support from Your Network Supplier If you require additional assistance contact your network supplier Many suppliers are authorized 3Com service partners who are qualified to provide a variety of services including network planning installation hardware maintenance application training and support services When you contact your network supplier for assistance have the following information ready m Product model name part number and serial number a A list of system hardware and software including revision levels Diagnostic error messages Details about recent configuration changes if applicable If you are unable to contact your network supplier see the following section on how to contact 3Com 96 APPENDIX D TECHNICAL SUPPORT Support from 3Com If you are unable to obtain assistance from the 3Com online technica
36. BASE5 thick Ethernet 500 m 1 640 ft coaxial 10 M bps only To connect the AUI port Locate the 15 pin AUI port on the NIC and move the slide latch down to the open position Connect the thick Ethernet coaxial cable to the AUI port on the NIC This connector attaches in only one way Orient the AUI connector to match the AUI port on the NIC Move the slide latch up to the closed position to lock the AUI connector in place Connect the other end of the network cable to an external transceiver The next step is to install the network driver Go to Chapter 3 Installing NIC Software in Windows or Chapter 4 Installing the NetWare Client and Server Drivers SC Port Connecting the NIC to the Network 33 The SC port on the 3C905B FX NIC provides a 100 Mbps fiber based connection only The following table shows the cable requirements and maximum network cable lengths for the SC port Maximum Network Port Cable Required Cable Length SC Long wavelength fiber optic 1300 nm m 50 u 125 u Full duplex 2 000 m 6 560 ft multimode fiber Half duplex 412 m 1 351 ft m 62 5 u 125 u Full duplex 2 000 m 6 560 ft multimode fiber Half duplex 412 m 1 351 ft To connect the SC port Remove the protective cover from the NIC s SC connector Connect the network cable to the SC connector on the NIC S
37. Do not use the intelligent auto install software if you are running Windows 95 Windows 98 or Windows NT See Installing NIC Software in Windows for procedures to install network drivers under these operating systems About 3Com Intelligent Auto Install Software The 3Com intelligent auto install software automatically configures your NIC and PC for use as a NetWare client The intelligent auto install software creates a new AUTOEXEC BAT file and saves the old file as AUTOEXEC 3CM It also creates anew CONFIG SYS file and saves the old file as CONFIG 3CM The 3Com intelligent auto install software does not support Japanese versions of DOS and Windows 3 1x 50 CHAPTER 4 INSTALLING THE NETWARE CLIENT AND SERVER DRIVERS Intelligent Auto Install Requirements To use the intelligent auto install program a Make sure that your PC has only one EtherLink PCI NIC installed a Make sure that you are using NetWare 3 x 4 x or 5 x as your network operating system a Make sure that your PC has at least 1 MB of available hard drive space Running the Intelligent Auto Install Software To run the intelligent auto install software to install the client software and drivers for a NetWare network 1 Install the NIC and connect it to the network as described in Chapter 2 Reboot to DOS Insert the EtherCD in the CD ROM drive 4 Atthe DOS prompt enter the following command where d is the drive letter of your CD ROM drive d ins
38. EtherLink 10 100 PCI 3C905C TX M For Complete PC Management EtherLink 10 100 PCI 3C905B 3C905B TX M 3C905B TX NM 3C905B COMBO EtherLink 100 PCI Fiber 3C905B FX EtherLink 10 PCI Fiber 3C900B FL EtherLink 10 PCI 3C900B TPO 3C900B COM BO Unless specifically indicated information in this user guide refers to all NIC models 3C905C TX M The 3C905C TX M NIC connects your PCI compliant PC to either a 10 M bps Ethernet network or a 100 Mbps Fast Ethernet network The 3C905C TX M NIC supports a suite of DynamicAccess Technology features for desktop and network management including a Remote Wake Up Managed PC Boot Agent M BA Software m DynamicAccess LAN Agent for traffic prioritization and remote monitoring RMON and RMON2 12 CHAPTER 1 INTRODUCTION a Desktop Management Interface DM 1 2 0 a Remote System Alerts heartbeat packets MBA Boot ROM a Remote Wake Up RWU connector The following table describes the features of the 3C905C TX M NIC Features Supported 3C905C TX M NIC m RJ 45 connector for 1OBASE T or Vv 100BASE TX m Remote Wake Up Vv a DMI2 0 Y m Integrated boot ROM with Managed PC Vv Boot Agent M BA software a Traffic prioritization Y m Remote monitoring RMON and Y RM ON2 a Efficient multicast control Y m Remote system alerts heartbeat Y packets 3C905B 13 3C905B The 3C905B NICs connect your PCI compliant PC to either a 10 Mbps Ethernet network or a 100 Mbps
39. INDOWS Windows NT 3 51 To install the network driver Turn on the power to the PC 2 In the Main window of the Program Manager double click the Control Panel icon and then the Network icon 3 Click Add Adapter The Add Network Adapter window appears 4 Open the Network Adapter Card list box and scroll down and select lt Other gt Requires disk from manufacturer 5 Click Continue The Insert Disk dialog box appears 6 Insert the EtherCD in the CD ROM drive Make sure that d appears in the entry box where d represents the letter name of the CD ROM drive and then click OK The Select OEM Option window appears 7 Make sure that the name of the NIC is selected and then click OK Files are copied The Network Settings window appears The name of the installed NIC appears in the list of installed adapter cards 8 Click OK If the TCP IP Configuration screen appears enter the requested information for your network environment Refer to your system administrator or the Windows NT documentation for assistance If the TCP IP Configuration screen does not appear the installation is complete 9 Restart the PC The installation is complete Go to the next section Verifying Successful Installation to confirm that the NIC is properly installed Verifying Successful Installation 43 Verifying Successful Installation Follow the steps for your operating system Windows 95 and Windows 98 To verify success
40. NIC Configuration Settings Before you configure the NIC make sure that a The NIC is installed in the PC and is connected to the network a The network driver is installed m The 3Com NIC Diagnostics program is installed To change the NIC general configuration settings such as network driver optimization duplex mode and media type Open the Windows Start menu Select Programs and then 3Com NIC Utilities Click 3Com NIC Doctor The 3Com NIC Diagnostics General screen appears 60 CHAPTER 5 CONFIGURING THE NIC Click Help to obtain general information about the function of a screen To obtain specific information about any topic on a screen click the question mark in the upper right corner of the screen move it over a topic and click once If your PC has more than one NIC installed open the Network Interface Card NIC list box and select the NIC to be configured Click the Configuration tab The Configuration screen appears Under Network Parameter select the setting to be changed For a description of each setting click the question mark in the upper right corner of the screen move it over a setting and click once Open the Set Value list box and select a new value from the list of available options Repeat the process to change any other configuration setting To undo changes and return the settings to their previous values click Undo Changes To return the settings to the factory defau
41. OM drive Click NIC Drivers Click Utilities Click Remove Diagnostics Follow the prompts on the screen RUNNING NIC DIAGNOSTICS EEEE Overview This chapter explains how to m Interpret the NIC LEDs m Run the NIC diagnostic tests View network statistics m Use the 3Com icon in the Windows system tray Interpreting the LEDs The EtherLink PCI NICs have light emitting diodes LEDs as described in the following table that can assist with network troubleshooting Some LNK LED states do not apply to the AUI BNC SC and ST connectors as indicated by N A in the table Connector LED State Meaning RJ 45 AUI BNC SC ST 10 LNK On If drivers are installed Yes N A N A N A Yes link the 1OBASE T connection is active If drivers are not Yes Yes Yes N A Yes installed the NIC is receiving power Off Something is Yes N A N A NA Yes preventing the connection between the NIC and the hub or switch Blinking The cable polarity is Yes N A NA NA N A reversed Try a different network cable or contact your system administrator continued LED CHAPTER 7 RUNNING NIC DIAGNOSTICS State Meaning RJ 45 AUI BNC Connector SC ST 100 LNK link ACT activity On If drivers are installed Yes the 100BASE TX or 100BASE FX connection is active If drivers are not Yes installed the NIC is receiving power N A Yes N A Yes Yes Yes N A N A
42. OT install the NIC in your PC until you have run the preinstallation program as described in the previous section Running the Preinstallation Program Before handling the NIC touch the bare metal case of your PC to discharge static electricity from your body While you are handling the NIC wear a wrist strap grounded to the PC chassis 26 CHAPTER 2 INSTALLING AND CONNECTING THE NIC To install the NIC in the PC 1 Make sure that you have run the preinstallation program as described in the previous section 2 Remove all jewelry from your hands and wrists Use only insulated or nonconducting tools 3 Turn off the power to the PC and unplug the power cord Remove the cover from the PC Locate an empty nonshared bus mastering PCI slot and remove its slot cover Save the screw Do not install the NIC in a shared PCI slot Avoid any PCI slot next to an ISA slot This is often a shared slot and does not support bus mastering If you do not know how to identify a PCI slot check your PC documentation or ask your system administrator If you are planning to install the Remote Wake Up cable i gt choose an empty PCI slot that is close to the matching connector on the PC motherboard The Remote Wake Up cable is only required if your NIC supports Remote Wake Up and you want to use this feature 6 Carefully insert the NIC in the empty PCI slot Press firmly to ensure that the NIC is fully seated in the slot Inserting
43. RRANTIES EXCLUSIVE IF A 3COM PRODUCT DOES NOT OPERATE AS WARRANTED ABOVE CUSTOMER S SOLE REM EDY FOR BREACH OF THAT WARRANTY SHALL BE REPAIR REPLACEM ENT OR REFUND OF THE PURCHASE PRICE PAID AT 3COM S OPTION TO THE FULL EXTENT ALLOWED BY LAW THE FOREGOING WARRANTIES AND REMEDIES ARE EXCLUSIVE AND ARE IN LIEU OF ALL OTHER WARRANTIES TERMS OR CONDITIONS EXPRESS OR IM PLIED EITHER IN FACT OR BY OPERATION OF LAW STATUTORY OR OTHERWISE INCLUDING WARRANTIES TERM S OR CONDITIONS OF MERCHANTABILITY FITNESS FOR A PARTICULAR PURPOSE SATISFACTORY QUALITY CORRESPONDENCE WITH DESCRIPTION AND NON INFRINGEM ENT ALL OF WHICH ARE EXPRESSLY DISCLAIM ED 3COM NEITHER ASSUMES NOR AUTHORIZES ANY OTHER PERSON TO ASSUME FOR IT ANY OTHER LIABILITY IN CONNECTION WITH THE SALE INSTALLATION MAINTENANCE OR USE OF ITS PRODUCTS 3COM SHALL NOT BE LIABLE UNDER THIS WARRANTY IF ITS TESTING AND EXAMINATION DISCLOSE THAT THE ALLEGED DEFECT OR MALFUNCTION IN THE PRODUCT DOES NOT EXIST OR WAS CAUSED BY CUSTOMER S OR ANY THIRD PERSON S MISUSE NEGLECT IMPROPER INSTALLATION OR TESTING UNAUTHORIZED ATTEMPTS TO OPEN REPAIR OR MODIFY THE PRODUCT OR ANY OTHER CAUSE BEYOND THE RANGE OF THE INTENDED USE OR BY ACCIDENT FIRE LIGHTNING POWER CUTS OR OUTAGES OTHER HAZARDS OR ACTS OF GOD LIMITATION OF LIABILITY TO THE FULL EXTENT ALLOWED BY LAW 3COM ALSO EXCLUDES FOR ITSELF AND ITS SUPPLIERS ANY LIABILITY WHETHER BASED IN CONTRACT OR TORT INCLUDING NEGLIGENCE
44. TEMENT FCC DECLARATION OF CONFORMITY INDUSTRY CANADA CLASS B EMISSION COMPLIANCE STATEMENT AVIS DE CONFORMITE A LA REGLEMENTATION D INDUSTRIE CANADA VCCI CLass B STATEMENT 3Com END USER SOFTWARE LICENSE AGREEMENT PRODUCT REGISTRATION ABOUT THIS GUIDE This guide describes how to install configure and troubleshoot the following 3Com EtherLink PCI network interface cards NICs NIC Model Number EtherLink 10 100 PCI 3C905C TX M For Complete PC Management EtherLink 10 100 PCI 3C905B TX 3C905B TX M 3C905B TX NM 3C905B COM BO EtherLink 100 PCI Fiber 3C905B FX EtherLink 10 PCI Fiber 3C900B FL EtherLink 10 PCI 3C900B TPO 3C900B COM BO This guide is intended for those who install and configure Ethernet NICs Some familiarity with Ethernet networks and NICs is assumed If release notes are shipped with your product and the information there differs from the information in this guide follow the instructions in the release notes Most user guides and release notes are available in Adobe Acrobat Reader Portable Document Format PDF or HTML on the 3Com World Wide Web site http www 3com com You can download Acrobat Reader from the EtherCD or from Adobe Systems Incorporated Web site http www adobe com 10 ABOUT THIS GUIDE Conventions The following tables list conventions that are used throughout this guide Icon Notice Type Description I
45. U S Customers Complete and mail the attached registration card or visit http www 3com com productreg to register
46. X A SPECIFICATIONS AND CABLING REQUIREM ENTS IEEE 802 1p Q IEEE 802 1Q VLAN Tagging RMON Microsoft PC97 Microsoft PC98 Microsoft PC99 Net PC PCI 2 2 DMI 2 0 and 2 0s ACPI 1 0 Wired for Management 1 1a 2 0 Pre OS boot protocol support PXE BootP DHCP NCP RPL 3C905B NICs Specifications Hardware Bus interface PCI master Dimensions Power requirement Network Interface 10 Mbps Ethernet 10BASE T 100 Mbps Ethernet 100BASE TX 100 Mbps Ethernet 100BASE FX PCI Local Bus Specification Revision 2 1 32 bit bus Supports bus master scatter gather DMAs TX TX M TX NM Height 8 57 cm 3 57 in Length 12 07 cm 4 75 in COMBO Height 10 033 cm 3 950 in Length 17 459 cm 6 874 in FX Height 9 53cm 3 75 in Length 12 07cm 4 75 in 5 V 5 650 mA maximum Ethernet IEEE 802 3 industry standard for a 10 Mbps baseband CSM A CD local area network Ethernet IEEE 802 3u industry standard for a 100 Mbps baseband CSM A CD local area network Ethernet IEEE 802 3q industry standard for 100BASE FX continued 3C900B NICs Specifications 81 Environment Operating 32 to 158 F 0 to 70 C temperature Storage temperature 22 to 194 F 30 to 90 C Operating humidity 10 to 90 noncondensing Storage humidity 10 to 90 noncondensing Altitude 984 ft to 9 840 ft 300 to 3 000 m Standards Conformance IEEE 803 3x flow control Microsoft PC98 PCI 2 1 DMI 1 0 and 2 0
47. ctioning correctly If the test fails a message indicates the error type Click Help in the error message screen to obtain more information Click Close To Run the Remote Wake Up Test i gt At least two PCs on your network must contain a 3Com NIC with EtherDisk 4 x or later software to run the Remote Wake Up Test Click Run Remote Wake Up Test on the Diagnostics screen If the Run Remote Wake Up Test button appears dimmed the NIC does not support Remote Wake Up The Remote Wake Up Test screen appears Viewing Network Statistics 77 2 Enter the number of seconds in the Seconds Until Wakeup entry box that the PC remains shut down until it receives a Wake Up packet from the first PC 3 Click Test Remote Wake Up The PC shuts down If the PC automatically powers on after the number of seconds specified in the Seconds Until Wakeup entry box Remote Wake Up is functioning correctly If the PC does not power on Remote Wake Up is not functioning See Troubleshooting Remote Wake Up in Chapter 6 for more help View ing Network Statistics To view statistical information about the network 1 Make sure that the NIC the network driver and the 3Com NIC Diagnostics program are installed Open the Windows Start menu 3 Select Programs and then 3Com NIC Utilities Click 3Com NIC Doctor The 3Com NIC Diagnostics General screen appears 5 Click the Statistics tab The Statistics screen appears The information
48. cumentation or contact your PC manufacturer For more information on Remote Wake Up including a list of PCs that currently support this feature go to http www 3com com partners acpi Multiple NIC Installations and Remote Wake Up To use multiple NICs as Remote Wake Up NICs in the same PC the PC must have a power supply that can support multiple Remote Wake Up devices See your PC documentation if you are unsure whether your PC power supply can accommodate more than one Remote Wake Up device Managed PC Boot Agent MBA Software The Managed PC Boot Agent MBA software adds management capabilities to the NIC by enabling the PC to boot from the server rather than from its local drive This preboot support allows you to use management applications to remotely a Install and configure a new PC that has never been connected to the network a Upgrade software Desktop Management Interface DM I 2 0 19 Configure or reconfigure multiple systems simultaneously Scan for viruses m Back up hard drives and perform disaster recovery tasks For information on configuring the MBA to boot from the network see Configuring the Managed PC Boot Agent M BA in Chapter 5 For detailed information on the MBA see the Managed PC Boot Agent User Guide located with the MBA software on the EtherCD Desktop Management Interface DMI 2 0 DMI 2 0 enables managed PCs and net PCs to report details about themse
49. data received hereunder or any copies thereof collectively Technical Data or any products utilizing the Technical Data in violation of any applicable laws or regulations of the United States or the country in which you obtained them or where you reside In addition the Technical Data covered by this Agreement may contain data encryption code hich is unlawful to export or transfer from the United States or Canada without an approved US Department of Commerce export license and or appropriate foreign export or import license You are responsible for obtaining any licenses to export re export or import the Technical Data In addition to the above Technical Data may not be used exported or re exported i into or to a national or resident of any country to which the U S has embargoed goods or ii to any one on the U S Treasury Department s list of Specially Designated Nationals or the U S Commerce Department s Table of Denial Orders TRADE SECRETS TITLE You acknowledge and agree that the structure sequence and organization of the Software are the valuable trade secrets of 3Com and its suppliers You agree to hold such trade secrets in confidence You further acknowledge and agree that ownership of and title to the Software and Documentation and all subsequent copies thereof regardless of the form or media are held by 3Com and its suppliers UNITED STATES GOVERNMENT LEGENDS The Software Documentation and any other technical data pro
50. dgebase 3com com this service gives all 3Com customers and partners complementary round the clock access to technical information on most 3Com products 3Com FTP Site i gt Download drivers patches software and MIBs across the Internet from the 3Com public FTP site This service is available 24 hours a day 7 days a week To connect to the 3Com FTP site enter the following information into your FTP client m Hostname ftp 3com com m Username anonymous m Password lt your Internet e mail address gt You do not need a user name and password with Web browser software such as Netscape Navigator and Internet Explorer 3Com Bulletin Board Service The 3Com BBS contains patches software and drivers for 3Com products This service is available through analog modem or digital modem ISDN 24 hours a day 7 days a week Access by Analog Modem To reach the service by modem set your modem to 8 data bits no parity and 1 stop bit Call the telephone number nearest you Country Data Rate Telephone Number Australia Up to 14 400 bps 612 9955 2073 Brazil Up to 28 800 bps 55115181 9666 France Upto 14 400 bps 3316986 6954 Germany Up to 28 800 bps 4989 62732 188 Hong Kong Up to 14 400 bps 852 2537 5601 Support from Your Network Supplier 95 Country Data Rate Telephone Number Italy Up to 14 400 bps 39 2 27300680 Japan Up to 14 400 bps 8135977 7977 Mexico Up to 28 800 bps 525520 7835 P R of China Up to 1
51. e AUTOEXEC NCF file to the following format load C NWSERVER 3C90X LAN slot lt slot1 gt NAME lt namel gt FRAME lt frametypel gt bind ipx to lt namel gt net lt net1 gt load C NWSERVER 3C90X LAN slot lt slot2 gt NAME lt name2 gt FRAME lt frametype2 gt bind ipx to lt name2 gt net lt net2 gt The values lt slotl gt and lt slot2 gt are the numbers of the PCI slots in which the NICs are physically installed To view the numbers of these PCI slots use the 3Com Configuration and Diagnostic program for DOS See the next section Verifying the PCI Slot Number for instructions The values lt namel gt and lt name2 gt are unique names assigned to each NIC by your system administrator The values lt namel gt and lt name 2 gt must be different The frame parameters lt frametypel gt and lt frametype2 gt can be one of the following m Ethernet_802 2 m Ethernet_802 3 a Ethernet_ll m Ethernet_SNAP Make sure that the frametype for the server and the workstation is the same For example if the server uses Ethernet_802 2 the workstation must also use Ethernet_802 2 The values lt netl gt and lt net2 gt are unique numbers assigned by the system administrator to each NIC Make sure that lt netl gt and lt net2 gt are different numbers See the appropriate Novell NetWare manuals for further information 56 CHAPTER 4 INSTALLING THE NETWARE CLIENT AND SERVER DRIVERS Verifying the PCI Slo
52. e Wake Up If your PC does not boot in response to a Remote Wake Up event perform these troubleshooting steps 1 Make sure that the PC meets the Remote Wake Up requirements listed in Chapter 1 2 Make sure that you are using the latest driver for the NIC This driver is shipped with the NIC on the EtherCD It can also be downloaded from http www 3com com 3 Perform the Remote Wake Up Test See Running the NIC Diagnostics Tests in Chapter 7 for instructions 4 Check the PC BIOS a Boot the PC and enter the BIOS If you do not know how to enter the BIOS consult the reference manual for your PC or contact your PC vendor 70 CHAPTER 6 TROUBLESHOOTING THE NIC ul b Locate the Wake Up on LAN event setting c Verify that the setting is enabled Check the Remote Wake Up cable connection If you have a 3C905C TX M NIC and your PC is compliant with PCI 2 2 the Remote Wake Up cable is not required Remote Wake Up is automatically enabled through the PCI bus a Turn off the power to the PC and remove the PC cover b Make sure that the Remote Wake Up cable is plugged in to the RWU connector on the NIC and in to the appropriate connector on the PC motherboard Unplug and reinsert the cable if necessary c Replace the Remote Wake Up cable with a known functioning Remote Wake Up cable and perform the Remote Wake Up Test again If the previous steps have failed install a known functioning Remote Wake Up NIC in
53. edgebase To access a database of technical information that can help you diagnose and solve NIC installation configuration and upgrade problems go to http knowledgebase 3com com 66 CHAPTER 6 TROUBLESHOOTING THE NIC Accessing the 3Com NIC Help System 1 To access the 3Com NIC Help system Make sure that the NIC its driver and the 3Com NIC Diagnostic program are installed See Installing the 3Com NIC Diagnostics Program for instructions Open the Windows Start menu Select Programs and then 3Com NIC Utilities Select 3Com NIC Doctor Help The main Help screen appears Click Help Topics to display a list of Help topics or click Find to search for a Help topic Accessing Release Notes and Frequently Asked Questions To access release notes and frequently asked questions about the NIC Make sure that the NIC its driver and the 3Com NIC Diagnostic program are installed See Installing the 3Com NIC Diagnostics Program for instructions Open the Windows Start menu Select Programs and then 3Com NIC Utilities 4 Click 3Com NIC Doctor The 3Com NIC Diagnostics General screen appears Click the Support tab The Support screen appears Click Support Databases to display customer support databases about the NIC in three categories Release notes Display tips about installing and using the NIC Frequently asked questions Display common questions asked by customers and answered b
54. erboard See Connecting the Remote Wake Up Cable in Chapter 2 for instructions For 3C905C TX M NICs if your PC is compliant with i gt PCI 2 2 Remote Wake Up is automatically enabled through the PCI bus The Remote Wake Up cable is not required See your PC documentation if you are unsure whether your PC is compliant with PCI 2 2 Remote Wake Up Cable A Remote Wake Up cable is shipped with each NIC that supports this feature To order additional Remote Wake Up cables contact 3Com a Toll free number for the United States and Canada 1 877 226 4604 a Toll number for international calls 1 510 226 4604 Remote Wake Up Requirements The following NICs support Remote Wake Up m 3C905C TX M 3C905B TX m 3C905B TX M 3C905B COM BO m 3C905B FX 3C900B FL Your PC or server must have a management application that supports Remote Wake Up In addition the following items ar required to use Remote Wake Up 18 CHAPTER 1 INTRODUCTION 3C905C TX M NIC a BIOS that supports Remote Wake Up a PCI 2 2 compliant bus or a 3 pin Remote Wake Up connector on the PC motherboard and a 5 volt standby power supply unit rated at a minimum of 375 milliamperes 3C905B and 3C900B FL NICs a BIOS that supports Remote Wake Up a 3 pin Remote Wake Up connector on the PC motherboard a 5 volt standby power supply unit rated at a minimum of 375 milliamperes If you are unsure whether your PC meets the requirements listed above refer to your PC do
55. ful NIC installation 1 Open the Windows Start menu select Settings and then select Control Panel 2 Double click the System icon and then select the Device Manager tab 3 Double click Netw ork adapters and make sure that the name of the 3Com EtherLink NIC appears If a red X or a yellow exclamation point appears next to the name of the NIC the installation was not successful See Troubleshooting the NIC Installation in Chapter 6 for troubleshooting help Windows NT 4 0 To verify successful NIC installation 1 Double click the My Computer icon then the Control Panel icon and then the Network icon Select the Adapters tab Make sure that the name of the NIC appears in the list of network adapters If the name of the NIC does not appear in the list of network adapters the installation was not successful See Troubleshooting the NIC Installation in Chapter 6 for troubleshooting help Windows NT 3 51 To verify successful NIC installation 1 Double click the File Manager icon 2 From the Disk menu select Connect Network Drive The presence of network server names confirms successful installation If you cannot connect a network drive the installation was not successful See Troubleshooting the NIC Installation in Chapter 6 for troubleshooting help 44 CHAPTER 3 INSTALLING NIC SOFTWARE IN WINDOWS Installing the 3Com NIC Diagnostics Program n OU A W This section describes how to insta
56. g the Network Driver and NIC Software 45 Installing Multiple NICs 45 Windows 95 and Windows 98 46 WindowsNT4 0 47 INSTALLING THE NETWARE CLIENT AND SERVER DRIVERS Overview 49 Installing the NetWare Client Driver 49 About 3Com Intelligent Auto Install Software 49 Intelligent Auto Install Requirements 50 Running the Intelligent Auto Install Software 50 Installing the NetWare Server Driver 51 Obtaining NetWare Loadable Modules 51 NetWare 3 12 52 NetWare 4 x 52 Importing the Server Driver 52 Loading the Driver Manually 53 NetWare 5 x 53 Importing the Server Driver 53 Loading the Driver Manually 54 Installing Multiple NICs 55 Verifying the PCI Slot Number 56 5 CONFIGURING THE NIC Overview 57 Default NIC Settings 57 Configuration Methods 58 Changing General NIC Configuration Settings 59 Configuring the Managed PC Boot Agent MBA 60 Enabling or Disabling the Boot ROM Setting 61 Booting From the Network 61 BBS BIOS Compatible PCs 62 Non BBS BIOS Compatible PCs 63 6 TROUBLESHOOTING THE NIC Overview 65 Accessing 3Com Support Databases 65 Accessing the 3Com Knowledgebase 65 Accessing the 3Com NIC Help System 66 Accessing Release Notes and Frequently Asked Questions 66 Troubleshooting the NIC Installation 67 Problems Error Messages 67 Cleaning Up a Failed Installation 67 Troubleshooting the Network Connection 68 Troubleshooting Remote Wake Up 69 Removing the Network Driver 70 Windows 95 and Windows 98 70 Windows NT 4 0 7
57. if none of the foregoing is feasible refund to Customer the purchase price paid for such product Any software update or replaced or repaired product will carry a Year 2000 Warranty for ninety 90 days after purchase or until April 1 2000 whichever is later OBTAINING WARRANTY SERVICE Customer must contact a 3Com Corporate Service Center or an Authorized 3Com Service Center within the applicable warranty period to obtain warranty service authorization Dated proof of purchase from 3Com or its authorized reseller may be required Products returned to 3Com s Corporate Service Center must be pre authorized by 3Com with a Return Material Authorization RM A number or User Service Order USO number marked on the outside of the package and sent prepaid and packaged appropriately for safe shipment and it is recommended that they be insured or sent by a method that provides for tracking of the package Responsibility for loss or damage does not transfer to 3Com until the returned item is received by 3Com The repaired or replaced item will be shipped to Customer at 3Com s expense not later than thirty 30 days after 3Com receives the defective product 3Com shall not be responsible for any software firmware information or memory data of Customer contained in stored on or integrated with any products returned to 3Com for repair whether under warranty or not Dead or Defective on Arrival In the event a product completely fails to funct
58. indows NT 4 0 Pentium 100 MHz CPU Service Pack 3 32 MB RAM 5 MB available hard drive space Windows NT 3 51 Pentium 100 MHz CPU Service Pack 5 32 MB RAM 5 MB available hard drive space Installing the DynamicAccess LAN Agent To install the DynamicAccess LAN agent Make sure that the NIC and the network driver are installed on your PC See Verifying Successful Installation in Chapter 3 to confirm that the NIC is properly installed in the PC Start Windows Insert the EtherCD in the CD ROM drive The EtherCD Welcome screen appears If the EtherCD Welcome screen does not appear enter the following command from Run option of the Windows Start menu d installs setup exe where d represents the letter name of the CD ROM drive Click NIC Software Click DynamicAccess Technologies Click DynamicAccess LAN Agent 7 8 9 gt Verifying Successful Installation 87 Click Install DynamicAccess LAN Agent Now Exit the EtherCD and then exit Windows Restart the PC You must restart the PC to complete the installation Verifying Successful Installation After the DynamicAccess LAN agent is installed the following changes are visible in the Windows Network control panel For each physical NIC installed in the PC a virtual NIC entry appears in the list of network adapters All protocols are re bound to the virtual NIC The bindings to the physical NIC are still intact A 3Com DynamicAccess LAN agent en
59. ine news The DynamicAccess LAN agent can be installed on a PC running Windows 95 Windows 98 or Windows NT See Appendix B Installing the DynamicAccess LAN Agent for more information For detailed information on the DynamicAccess LAN agent see the DynamicAccess Technology User Guide located on the EtherCD Information is also available at http www 3com com dynamicaccess Remote System Alerts The 3C905C TX M NIC can be configured to continuously transmit a packet to an alert target management station If the management station fails to receive the regularly scheduled packet an alert can be triggered that signals a possible PC power loss or theft The 3C905C TX M NIC can also transmit a workgroup keep alive packet periodically while the PC is in a sleep state This packet prevents the PC s workstation address from being aged out of switch and router tables Only system administrators should configure these features See the ADVCONFG TXT file located in the HELP directory on the EtherCD for more information 2 INSTALLING AND CONNECTING THE NIC eee Overview A This chapter describes how to install the NIC in your PC and connect it to an Ethernet or Fast Ethernet network WARNING Before handling the NIC touch the bare metal case of your PC to discharge static electricity from your body While you are handling the NIC wear a wrist strap grounded to the PC chassis Meeting PC Requ
60. ins an EtherLink NIC and the 3Com DMI Agent generates a Management Information Format M IF file that contains information about the PC and the NIC DMI applications use the information from the MIF to manage the PC and the NIC The content of the MIF is based on the capabilities of the NIC driver found in the PC For example if a NIC with an MBA boot ROM is found all groups related to the boot ROM are included in the MIF for that particular NIC This ensures that the network management application does not receive irrelevant information for the NIC For a description of each MIF that is supported by the 3Com DMI Agent see the 3Com DMI Agent User Guide included with the 3Com DMI Agent software on the EtherCD System Requirements This section lists the client PC and network management requirements for installing and using the 3Com DMI Agent Client PC Requirements Your PC requires the following items to use the 3Com DMI Agent m DMI Service Provider 2 0 or greater such as Smart Technologies Service Provider 2 0 a NDIS 3 4 or 5 driver a Windows 95 Windows 98 or Windows NT using the appropriate Service Pack listed below a Windows 95 Retail Service Pack 1 or OEM Service Release OSR2 a Windows 98 Retail Release a Windows NT 4 0 Service Pack 3 or 4 a Windows NT 3 51 Service Pack 5 Installing the 3Com DMI Agent 91 Network Management Requirements Your network management station requires a DM I compatible browser
61. ion or exhibits a defect in materials or workmanship within the first forty eight 48 hours of installation but no later than thirty 30 days after the date of purchase and this is verified by 3Com it will be considered dead or defective on arrival DOA and a replacement shall be provided by advance replacement The replacement product will normally be shipped not later than three 3 business days after 3Com s verification of the DOA product but may be delayed due to export or import procedures The shipment of advance replacement products is subject to local legal requirements and may not be available in all locations When an advance replacement is provided and Customer fails to return the original product to 3Com within fifteen 15 days after shipment of the replacement 3Com will charge Customer for the replacement product at list price INCLUDED SERVICES Telephone Support with coverage for basic troubleshooting only will be provided for lifetime of the product on a commercially reasonable efforts basis Telephone support is available from 3Com only if Customer purchased this product directly from 3Com or if Customer s reseller is unable to provide telephone support Please refer to the Technical Support appendix in the user guide for telephone numbers 3Com s Web and Bulletin Board Service are available at no charge and provide software and firmware upgrades a bug list and technical information about 3Com products WA
62. ion that supports DMI 2 0 or 2 0s to verify that the 3Com NIC is present See the 3Com DMI Agent User Guide or contact your system administrator for instructions TECHNICAL SUPPORT ete e s e Seee 3Com provides easy access to technical support information through a variety of services This appendix describes these services Information contained in this appendix is correct at time of publication For the most recent information 3Com recommends that you access the 3Com Corporation World Wide Web site Online Technical Services 3Com offers worldwide product support 24 hours a day 7 days a week through the following online systems World Wide Web site 3Com Knowledgebase Web Services 3Com FIP site 3Com Bulletin Board Service 3Com BBS m 3Com Facts Automated Fax Service World Wide Web Site To access the latest networking information on the 3Com Corporation World Wide Web site enter this URL into your Internet browser http www 3com com This service provides access to online support information such as technical documentation and a software library as well as support options that range from technical education to maintenance and professional services 94 APPENDIX D TECHNICAL SUPPORT 3Com Knowledgebase Web Services This interactive tool contains technical product information compiled by 3Com expert technical engineers around the globe Located on the World Wide Web at http knowle
63. irements Your PC or server must meet the following requirements to successfully install the NIC 80486 Pentium or Alpha processor m Available bus mastering PCI slot m Minimum of 640 K of memory Installation Steps There are four steps to the 3C90xB or 3C90xC NIC installation Run the preinstallation program before installing the NIC in the PC The EtherCD preinstallation program prevents conflicts with the NIC and your operating system It guides you through the NIC installation and must be run before you physically install the NIC in the PC Install the NIC in the PC Connect the NIC to the network Install the network driver 22 CHAPTER 2 INSTALLING AND CONNECTING THE NIC Installing Multiple NICs If you are installing multiple EtherLink PCI NICs in a PC or server follow the instructions in Installing Multiple NICs in Chapter 3 Upgrading Windows 95 to Windows 98 If you are upgrading a PC from Windows 95 to Windows 98 that already has an EtherLink PCI NIC installed follow the instructions in the WIN98 TXT file located in the HELP directory on the EtherCD Updating the Network Driver and NIC Software If you already have an EtherLink PCI NIC installed and want to update the network driver follow the instructions in Updating the Network Driver and NIC Software later in this chapter Installing a 3C900 or 3C905 NIC If you are installing a 3C900 or 3C905 NIC in a PC running Windows 98 follow the inst
64. is updated by the NIC driver every 5 seconds For a description of each statistic click the question mark in the upper right corner of the screen drag it over a statistic and click once A pop up box appears displaying information about the statistic 6 Click OK to exit the diagnostics program To go to another diagnostics screen click the associated tab 78 CHAPTER 7 RUNNING NIC DIAGNOSTICS Using the 3Com Icon in the Windows System Tray gt If the 3Com icon is visible in the Windows system tray double click the icon to start the 3Com NIC Diagnostics program If a red circle with a line through it appears over the 3Com icon there is no connection between the NIC and the network See Troubleshooting the Network Connection in Chapter 6 for help To show the 3Com icon in the Windows system tray Make sure that the NIC the network driver and the 3Com NIC Diagnostics program are installed Open the Windows Start menu Select Programs and then 3Com NIC Utilities 4 Click 3Com NIC Doctor The 3Com NIC Diagnostics General screen appears On the General screen select the check box next to Show Icon in System Tray Close the 3Com NIC Diagnostic program When you drag your mouse pointer over the 3Com icon but do not double click the icon a network statistics box appears displaying the following information Frames Sent and Received A count of the number of frames packets sent and received th
65. l resources or from your network supplier 3Com offers technical telephone support services To find out more about your support options call the 3Com technical telephone support phone number at the location nearest you When you contact 3Com for assistance have the following information ready a Product model name part number and serial number a A list of system hardware and software including revision levels a Diagnostic error messages a Details about recent configuration changes if applicable Here is a list of worldwide technical telephone support numbers Country Telephone Number Asia Pacific Rim Australia 1 800 678 515 Hong Kong 800 933 486 India 61 2 9937 5085 Indonesia 001 800 61 009 Japan 0031 61 6439 Malaysia 1800 801 777 New Zealand 0800 446 398 Pakistan 61 2 9937 5085 Philippines 1235 61 266 2602 P R of China 10800 61 00137 or 021 6350 1590 Singapore 800 6161 463 S Korea From anywhere in S Korea From Seoul 00798 611 2230 0 2 3455 6455 Taiwan R O C 0080 611 261 Thailand 001 800 611 2000 Europe From anywhere in Europe call 31 0 30 6029900 phone 31 0 30 6029999 fax Country Returning Products for Repair 97 Telephone Number Europe South Africa and Middle East From the following countries you may use the toll free numbers Austria 0800 297468 Belgium 0800 71429 Denmark 800 17309 Finland 0800 113153 France 0800 917959 Germany 0800 1821502 Hungary
66. lains how to install and configure the DynamicAccess LAN agent on a PC running Windows 95 Windows 98 or Windows NT For an overview of the DynamicAccess LAN agent see DynamicAccess LAN Agent in Chapter 1 For detailed information on using configuring and troubleshooting the DynamicAccess LAN agent access the DynamicAccess Technology User Guide on the EtherCD You can also download it from http www 3com com dynamicaccess Client PC Requirements AN The DynamicAccess LAN agent can be installed on a PC running Windows 95 Windows 98 Windows NT 4 0 or Windows NT 3 51 CAUTION If you plan to install the DynamicAccess LAN agent on a multiprocessor PC running Windows NT 4 0 Service Pack 4 you must first download and install the appropriate Microsoft patch available at http www 3com com dynamicaccess hotfixes Failure to install the patch will result in system failure The following table lists the minimum client requirements and recommended Microsoft Service Packs if any for the version of the DynamicAccess LAN agent that is included on the EtherCD 86 APPENDIX B INSTALLING THE DYNAMICAccess LAN AGENT Operating Recommended System PC Requirements Microsoft Service Pack Windows 95 486 75 MHz CPU Windows 95 OSR2 or 16 MB RAM 32 MB recommended Service Pack 1 5 MB available hard drive space Windows 98 486 75 MHz CPU None 16 MB RAM 32 MB recommended 5 MB available hard drive space W
67. lation diskettes see the text file for your operating system in the HELP directory on the EtherCD 38 CHAPTER 3 INSTALLING NIC SOFTWARE IN WINDOWS Before installing the network driver a Make sure that you have run the preinstallation program as described in Chapter 2 m Make sure that the NIC is installed in the PC and that it is connected to the network a Make sure that you have the Windows installation files Windows 95 98 only These files may be on a CD or diskettes or they may have been copied to your hard drive when Windows was installed on your PC Windows 95 To install the network driver 1 Turn on the power to the PC Windows 95 detects the NIC The Insert Disk dialog box appears prompting you to insert the EtherCD If the New Hardware Found screen appears or the i gt Update Device Driver Wizard starts the NIC preinstallation program was not run on the PC Follow the instructions in the W95NDIS TXT file located in the Help directory on the EtherCD to continue the installation 2 Make sure that the EtherCD is inserted in the CD ROM drive 3 Click OK The Copying Files dialog box appears 4 Open the pull down menu and select c windows options cabs 5 Click OK Files are copied If this is the first time that networking is being installed on your PC the Identification tab of the Network screen appears Go to step 6 If networking has already been installed you are prompted for the Windows 95 CD Go t
68. ll and NetWare are trademarks of Novell Inc All other company and product names may be trademarks of the respective companies with which they are associated CONTENTS ABOUT THIS GUIDE Conventions 10 Year 2000 Compliance 10 INTRODUCTION Overview 11 3C905C TX M 11 3C905B 13 3C905B TX 13 3C905B COMBO 14 3C905B FX 14 3C900B 15 Remote Wake Up 17 Remote Wake Up Cable 17 Remote Wake Up Requirements 17 3C905C TX M NIC 18 3C905B and 3C900B FLNICs 18 Multiple NIC Installations and Remote Wake Up 18 Managed PC Boot Agent MBA Software 18 Desktop Management Interface DM1 2 0 19 DynamicAccess LAN Agent 19 Remote System Alerts 20 INSTALLING AND CONNECTING THE NIC Overview 21 Meeting PC Requirements 21 Installation Steps 21 Installing Multiple NICs 22 Upgrading Windows 95 to Windows 98 22 Updating the Network Driver and NIC Software 22 Installing a 3C900 or 3C905NIC 22 Installing From Diskette 22 Running the Preinstallation Program 24 Inserting the NIC inthe PC 25 Connecting the Remote Wake Up Cable 28 Connecting the NIC to the Network 29 RJ 45 Port 29 BNC Port 31 AUI Port 32 SC Port 33 ST Port 34 INSTALLING NIC SOFTWARE IN WINDOWS Overview 37 Installing the Network Driver Using the EthercD 37 Windows95 38 Windows98 39 WindowsNT4 0 41 WindowsNT3 51 42 Verifying Successful Installation 43 Windows 95 and Windows 98 43 WindowsNT4 0 43 Windows NT 3 51 43 Installing the 3Com NIC Diagnostics Program 44 Updatin
69. ll the 3Com NIC Diagnostics program after you have already installed the network driver This program is for PCs running Windows 95 Windows 98 or Windows NT 4 0 The 3Com NIC Diagnostics program allows you to run tests that determine the status of your network the NIC and Remote Wake Up It also allows you to configure the NIC view network statistics and access support databases When you install the 3Com NIC Diagnostics program your network driver is automatically updated to the latest version on the EtherCD To install the 3Com NIC Diagnostics program Turn on the power to the PC and start Windows Insert the EtherCD in the CD ROM drive The EtherCD Welcome screen appears If the EtherCD Welcome screen does not appear enter the following command from the Run option of the Windows Start menu d installs setup exe where d represents the letter name of the CD ROM drive Click NIC Software Click NIC Drivers and Diagnostics Click Update NIC Driver Click Update with Diagnostic Program Select your operating system to continue the installation The Completing NIC Installation screen appears Click Done Exit the EtherCD and then restart Windows The installation is complete Updating the Network Driver and NIC Software 45 To start the 3Com NIC Diagnostics program 1 Open the Windows Start menu 2 Select Programs and then 3Com NIC Utilities 3 Click 3Com NIC Doctor For instructions on using the program
70. lt settings click Set Factory Defaults Click OK to save the changes and exit the program Configuring the Managed PC Boot Agent MBA gt This section explains how to configure the 3C905C TX M and 3C905B TX M NICs Managed PC Boot Agent MBA boot ROM to boot from the network For detailed information on using configuring and troubleshooting the MBA boot ROM see the Managed PC Boot Agent User Guide located with the MBA software on the EtherCD Configuring the Managed PC Boot Agent M BA 61 Enabling or Disabling the Boot ROM Setting The default NIC boot ROM setting is Enabled This setting must be enabled to boot from the network To enable or disable the NIC boot ROM setting Make sure that the NIC is installed and is connected to the network and that the NIC driver is installed Open the Windows Start menu Select Programs and then 3Com NIC Utilities 4 Click 3Com NIC Doctor 8 The 3Com NIC Diagnostics General screen appears Click the Configuration tab The Configuration screen appears Under Network Parameter select Boot PROM Open the Set Value list box and select Enabled to enable the boot ROM or Disabled to disable the boot ROM Click OK to save the setting and exit the program Booting From the Network The boot process for the MBA boot ROM varies depending on the type of PC you have BBS BIOS compatible or non BBS BIOS compatible If your PC was purchased recently it may be BBS
71. lves and their peripheral devices across the network to a DMI 2 0 compliant management application A network administrator can then use this information to configure and manage a client or server PC remotely For instructions on installing the 3Com DMI Agent see Appendix C Installing the 3Com DMI Agent For more detailed information on DMI see the 3Com DMI Agent User Guide located with the 3Com DMI Agent software on the EtherCD Information is also available at http www 3com com managedpc DynamicAccess LAN Agent The DynamicAccess LAN agent is advanced network software that improves performance management and control of your network The DynamicAccess LAN agent enables the following features m RMON SmartAgents Enables full RMON reporting on all network segments including switched networks without the need to place dedicated RM ON probes throughout the network RMON SmartAgents are for use with the DynamicAccess network edge monitor or other remote monitoring applications 20 CHAPTER 1 INTRODUCTION m Traffic prioritization IEEE 802 1p Q Ensures that business critical and delay sensitive traffic such as multimedia applications has priority over normal data a Fast IP Eliminates router bottlenecks and improves performance in switched networks a Efficient multicast control Prevents flooding of switched networks by multicast applications such as video training stock quotes or onl
72. me The 1OBASE T name indicates a signaling speed of 10 Mbps and twisted pair wiring Base stands for baseband which denotes a technique for transmitting signals as direct current pulses rather than modulating them onto separate carrier frequencies A wiring topology using 10BASE T specifies a wiring hub cable arranged in a star configuration and unshielded twisted pair cable Each node has a separate cable run that must not exceed 100 meters 328 ft from the node to the hub 84 APPENDIX A SPECIFICATIONS AND CABLING REQUIREM ENTS 100BASE TX Operation 100BASE TX is the IEEE 802 3u standard for Fast Ethernet signaling over Category 5 UTP or STP wire at 100 Mbps Based on an extension to the IEEE 802 3 Ethernet specification Fast Ethernet characteristics include a A data rate of 100 Mbps a A broadcast architecture a A specific media access control MAC scheme A wiring topology using LOOBASE TX specifies a wiring hub cable arranged in a star configuration and Category 5 UTP or STP wiring Each node has a separate cable run that must not exceed 100 meters 328 ft from the node to the hub RJ 45 Connector Pin Assignments The following illustration shows the RJ 45 connector pin assignments for the EtherLink PCI NICs TX DATA acr TD RD ioo N ONOORWONM 12345678 LAN AGENT ete le e INSTALLING THE DYNAMICAccess Overview gt This chapter exp
73. nagement Interface DMI overview 19 diagnostics tests running 75 diskettes creating 23 obtaining 22 DM I Desktop Management Interface overview 19 DOS 3Com Configuration and Diagnostics Program 59 Novell client driver installing 49 drivers NetWare client installing 49 NetWare server installing 51 Windows 95 installing 38 Windows 98 installing 39 43 Windows NT version 3 51 installing 42 version 4 0 installing 41 duplex mode configuring 59 default setting 57 DynamicAccess LAN agent administration 88 client requirements 85 configuring 87 efficient multicast control 20 Fast IP 20 features 19 Help accessing 88 installing 86 overview 19 removing 88 traffic prioritization 20 verifying installation 87 E efficient multicast control configuring 88 overview 20 EIA TIA 568 standards 82 Ethernet cable fiber optic 33 34 thick coaxial 32 thin coaxial 31 Ethernet protocol characteristics of 83 excessive collisions viewing 77 external transceiver 32 F Fast Ethernet protocol characteristics of 84 Fast IP configuring 88 overview 20 fax service 3ComFacts 95 fiber optic cable 33 34 frame alignment errors viewing 77 frames sent and received viewing 78 frequently asked questions 66 full duplex 57 H half duplex 57 Help system accessing 66 l installation 3Com DMI Agent 91 connecting to the network 29 diskettes creating 23 obtaining 22 DynamicAccess LAN agent 86 multiple NICs 45
74. nect it to the network as described in Chapter 2 CAUTION Do not physically install the second NIC in your PC until you complete the driver installation for the first NIC following the steps below 3 Turn on the power to the PC and start Windows Insert the EtherCD when prompted and then click OK Follow the prompts on the screen to install the network driver See the Windows 95 or Windows 98 section earlier in this chapter for instructions 6 After the network driver is installed restart the PC 7 After the PC restarts exit Windows and turn 10 the power off to the PC Make sure that the PC is unplugged Install the second NIC in your PC and connect it to the network Plug in the PC power cord turn on the power to the PC and then start Windows Windows detects the second NIC The second NIC uses the same network driver as the first NIC You are not prompted for the EtherCD When Windows starts the second NIC appears under Network adapters in the Device M anager Repeat the process for each additional NIC to be installed Installing Multiple NICs 47 Windows NT 4 0 To install multiple NICs in a PC running Windows NT 4 0 Install the NICs in your PC and connect each to the network Turn on the power to the PC and start Windows NT Double click the My Computer icon then the Control Panel icon and then the Network icon The Network screen appears Select the Adapters tab Click Add
75. nformation note Information that describes important features or instructions Ph Caution Information that alerts you to potential loss of data or potential damage to an application system or device Warning Information that alerts you to potential personal injury Convention Description Screen displays This typeface represents information as it appears on the screen Commands The word command means that you must enter the command exactly as shown and then press Return or Enter Commands appear in bold Example To launch the DOS diagnostics program enter the following command a install The words enter and type When you see the word enter in this guide you must type something and then press Return or Enter Do not press Return or Enter when an instruction simply says type Words in italics Italics are used to a Emphasize a point Denote a new term at the place where it is defined in the text a Identify menu names menu commands and software button names Examples From the Help menu select Contents Click OK Year 2000 Compliance For information on Year 2000 compliance and 3Com products visit the 3Com Year 2000 Web page http www 3com com products yr2000 html INTRODUCTION Cese Overview This chapter describes the following 3Com EtherLink PCI network interface cards NICs NIC Model Number
76. ng 76 Novell NetWare client driver 49 multiple NICs 53 server driver 51 Remote Wake Up cable connecting 28 obtaining 17 multiple NIC Installations 18 overview 17 requirements 17 test running 76 troubleshooting 69 removing DynamicAccess LAN agent 88 removing NIC software 70 requirements 3Com DMI Agent 90 cabling 82 DynamicAccess LAN agent 85 PC 21 Remote Wake Up 17 returning products for repair 97 RJ 45 port connector pin assignments 84 RMON remote monitoring 19 0 online Help 66 online Knowledgebase 65 online technical services 93 P packets viewing 77 78 PC requirements 21 PCI slot identifying 26 pin assignments 84 preinstallation program running 24 R receive overruns viewing 77 received frames viewing 78 red X in Windows Device M anager 67 release notes accessing 66 remote monitoring RMON 19 S SC fiber port connecting to network 33 specifications 33 34 sent frames viewing 78 server driver Novell NetWare 51 shielded twisted pair STP cable 82 single collisions viewing 77 software 3Com NIC Diagnostics program installing 44 NetWare drivers installing 49 removing 70 updating 45 Windows network drivers installing 37 specifications cabling AUI port 32 BNC port 31 RJ 45 port 30 SC port 33 ST port 34 specifications NIC 79 SQE errors viewing 77 statistics network viewing 77 STP wire 82 support databases accessing 65 T technical supp
77. o step 7 Installing the Network Driver Using the EtherCD 39 6 In the specified fields of the Identification tab screen enter the following information and then click OK Computer Name Identifies the PC on the network for other users This entry must be a unique name of 15 characters or fewer containing no spaces Workgroup Identifies the group for example your department name to which your PC belongs If you belong to a peer to peer network this entry must be exactly the same for all the PCs in your network Computer Description Displays additional details to other users on the network about this PC For example you could specify that the PC has a printer attached Filling in this field is optional 7 Remove the EtherCD from the CD ROM drive insert the Windows 95 CD and then click OK Files are copied You are prompted to restart the PC 8 Remove the Windows 95 CD and then click Yes to restart the PC i gt You must restart the PC to complete the installation The installation is complete Go to Verifying Successful Installation later in this guide to confirm that the NIC is properly installed After Windows restarts double click the Network icon i gt in the Windows Control Panel and make sure that the correct configuration settings are selected for your network environment Contact your system administrator for assistance Windows 98 To install the network driver 1 Turn on the power to
78. of Goods 3Com Corporation 5400 Bayfront Plaza P O Box 58145 Santa Clara CA 95052 8145 408 326 5000 FCC Ciass B STATEMENT This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 This device may not cause harmful interference and 2 This device must accept any interference received including interference that may cause undesired operation WARNING This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures m Reorient or relocate the receiving antenna m Increase the separation between the equipment and receiver m Connect the equipment into an outlet on a circuit different from the one which the receiver is connected to m Consult the dealer or an experienced radio
79. of Measurement m Federal Communications Commission 47 CFR Part 15 subpart B 15 107 e Class B Conducted Limits 15 109 g Class B Radiated Emissions Limits 3Com Corporation 5400 Bayfront Plaza P O Box 58145 Santa Clara CA 95052 8145 408 326 5000 INDUSTRY CANADA CLASS B EMISSION COMPLIANCE STATEMENT This Class B digital apparatus complies with Canadian ICES 003 AVIS DE CONFORMITE A LA REGLEMENTATION D INDUSTRIE CANADA Cet appareil num rique de la classe B est conform a la norme NMB 003 du Canada VCCI CLass B STATEMENT CORES RUBRESE RES AERAR VCC 1 OBIE BOC 7 PAB MRE CF CORES RIER CREAT OT EEANN ELTOEFD CORESI SZOT LES 3 DEC L TERENA Eb Rie eal SOT CM BNET FRR IGE CIEL URRY RUSELTR SL This is a Class B product based on the standard of the Voluntary Control Council for Interference rom Information Technology Equipment VCCI If this is used near a radio or television receiver in a domestic environment it may cause radio interference Install and use the equipment according to the instruction manual 3Com END USER SOFTWARE LICENSE AGREEMENT IMPORTANT Read Before Using This Product YOU SHOULD CAREFULLY READ THE FOLLOWING TERMS AND CONDITIONS BEFORE INSTALLING AND USING THE USE OF WHICH IS LICENSED BY 3COM CORPORATION 3COM TO ITS CUSTOMERS FOR THEIR USE ONLY AS SET FORTH BELOW INSTALLING OR USING ANY PART OF THE SOFTWARE INDICATES THAT YOU ACCEPT THESE TERMS AND CONDITIONS IF YOU DO
80. off Something is Yes preventing the connection between the NIC and the hub or switch N A N A Yes Blinking The cable polarity Yes is reversed Try a different network cable or contact your system administrator Blinking Network traffic Yes is present N A Yes N A Yes N A Yes N A Yes Steady Heavy network traffic Yes is present Yes Yes Yes Yes off No network traffic Yes is present Yes Yes Yes Yes If a LNK LED indicates a problem check the following 1 Ensure that your network hub or switch and the cable connecting to your NIC comply w ith the specifications appropriate for your network connection 2 Ensure that the hub or switch is powered on Running the NIC Diagnostics Tests 75 Running the NIC Diagnostics Tests The 3Com NIC Diagnostics program for Windows contains tests that can check the status of the following items Network a NIC m Remote Wake Up To run NIC diagnostic tests on a PC running DOS i gt Windows NT 3 51 Windows 3 x or Windows for Workgroups use the 3Com Configuration and Diagnostics program for DOS See the DOSDIAG TXT file located in the HELP directory on the EtherCD for instructions To run the NIC Test Network Test or Remote Wake Up Test 1 Make sure that the NIC the network driver and the 3Com NIC Diagnostics program are installed 2 Open the Windows Start menu 3 Select Programs and then 3Com NIC Utilities
81. ork cable complies with its proper length and specifications connection as described in Chapter 2 Check your a Make sure that you are running the latest BIOS for your PC BIOS PC If your BIOS has not been upgraded in the previous 12 months contact your PC manufacturer to obtain the current version of your BIOS software continued Troubleshooting Remote Wake Up 69 Tip Description Run the NIC m Run the NIC and Network Tests as described in Running diagnostic tests the NIC Diagnostics Tests in Chapter 7 If the tests fail replace the NIC with a known working NIC and run the tests again using the same configuration settings as those used on the failed NIC If the working NIC passes all tests the original NIC is probably defective For information on product repair see Appendix D Check the Review the known problems and solutions found in the 3Com support following areas databases 3Com Knowledgebase 3Com NIC Help system m Release Notes and Frequently Asked Questions See Accessing 3Com Support Databases earlier in this chapter for instructions on using these databases Download the Download and install the latest NIC driver from latest NIC driver ittp www 3com com Run the Clean Up The Clean Up Failed Installation program is located on the Failed Installation EtherCD See Cleaning Up a Failed Installation earlier in this program chapter for instructions Troubleshooting Remot
82. ort 3Com Knowledgebase W eb Services 94 3Com URL 93 bulletin board service 94 fax service 95 network suppliers 95 product repair 97 test Network 75 NIC 76 Remote Wake Up 76 thick Ethernet coaxial cable 32 thin Ethernet coaxial cable 31 traffic prioritization configuring 88 overview 20 transmit deferrals viewing 77 transmit underruns viewing 77 troubleshooting cable 68 cleaning up a failed installation 67 error messages 67 LEDs 74 MBA boot ROM 60 network connection 68 NIC installation 67 Remote Wake Up 69 twisted pair cable description 82 U uninstalling the NIC 70 unshielded twisted pair UTP cable 30 82 updating network driver 45 NIC diagnostic program 45 upgrading Windows 95 to Windows 98 22 URL 93 V verifying successful installation 43 W Windows 3 1x Novell client driver installing 49 Windows 95 multiple NIC installations 46 removing NIC software 70 upgrading to Windows 98 22 verifying installation 43 Windows 98 installing driver NDIS 5 43 multiple NIC installations 46 removing NIC software 70 upgrading from Windows 95 22 verifying installation 43 Windows for Workgroups Novell client driver installing 49 Windows NT 3 51 installing driver 42 removing NIC software 71 verifying installation 43 Windows NT 4 0 installing driver 41 multiple NIC installations 47 removing NIC software 71 verifying installation 43 Windows system tray 3Comicon 78 workgroup keep alive packet 2
83. ptions click Help on the 3Com DynamicAccess screen or go to http www 3com com dynamicaccess Removing DynamicAccess Technology For instructions on removing the DynamicAccess LAN agent from your PC see the DynamicAccess Software User Guide This user guide can be accessed on the EtherCD or it can be downloaded from http www 3com com dynamicaccess C ete e s INSTALLING THE 3Com DMI AGENT Overview gt This appendix explains how to install the 3Com Desktop Management Interface DM I Agent on your PC The 3Com DMI Agent allows any DM compatible browser or network management application that supports DMI 2 0 to remotely manage and configure advanced features of an EtherLink PCI NIC For detailed information on the 3Com DMI Agent see the 3Com DMI Agent User Guide included with the 3Com DMI Agent software on the EtherCD For more information on DMI go to http www 3com com managedpc About the 3Com DMI Agent The 3Com DMI Agent allows you to obtain basic NIC information including Node address MAC address Driver version Additionally depending on the features of your NIC the 3Com DMI Agent allows you to view and configure advanced NIC features including Managed PC Boot Agent MBA software a Remote Wake Up events Workgroup keep alive packet Remote system alerts including heartbeat 90 APPENDIX C INSTALLING THE 3COM DMI AGENT Each PC that conta
84. r in one direction at a time half duplex a Half Duplex m Auto Select allows the NIC to automatically connect at the duplex mode of the connected hub or switch When you select this setting the M edia Type is automatically set to Auto Select a Full Duplex sets the NIC to operate in full duplex mode To use this setting the switch that you are connected to must support full duplex You must also manually set the NIC M edia Type setting m Half Duplex sets the NIC to operate in half duplex mode You must also set the NIC M edia Type setting continued 58 CHAPTER 5 CONFIGURING THE NIC Option Description Settings Boot PROM Enables or disables the NICs boot ROM if aboot Enabled ROM is installed on the NIC Disabled M edia Type Determines the type of media your network isusing Auto Select a Auto Select allows the NIC to automatically m 10BASE T select the M edia Type for you 10M b s m f you set the NIC Duplex setting to m 100BASE TX Auto Select the M edia Type is automatically 100M b s set to Auto Select a AUl a f you set the NIC Duplex setting manually you BNC must set the M edia Type setting manually m 100BASE FX m 10BASE FL Configuration Methods The NIC can be configured using any of the methods listed in the table below the 3Com NIC Diagnostics program for Windows For gt This chapter describes how to configure the NIC using instructions on using the other two methods
85. r on the removable media in a directory file named LICENSE TXT or LICENSE TXT If you are unable to locate a copy please contact 3Com and a copy will be provided to you UNITED STATES GOVERNMENT LEGEND If you are a United States government agency then this documentation and the software described herein are provided to you subject to the following All technical data and computer software are commercial in nature and developed solely at private expense Software is delivered as Commercial Computer Software as defined in DFARS 252 227 7014 June 1995 or as a commercial item as defined in FAR 2 101 a and as such is provided with only such rights as are provided in 3Com s standard commercial license for the Software Technical data is provided with limited rights only as provided in DFAR 252 227 7015 Nov 1995 or FAR 52 227 14 June 1987 whichever is applicable You agree not to remove or deface any portion of any legend provided on any licensed program or documentation contained in or delivered to you in conjunction with this User Guide Unless otherwise indicated 3Com registered trademarks are registered in the United States and may or may not be registered in other countries 3Com the 3Com logo DynamicAccess EtherDisk EtherLink and Parallel Tasking are registered trademarks of 3Com Corporation 3Com Facts is a service mark of 3Com Corporation Microsoft Windows and Windows NT are trademarks of Microsoft Corp Nove
86. rive The EtherCD Welcome screen appears Click Drivers and then click Utilities 3 Click Clean Up Failed Installation Click Proceed A warning message appears 68 CHAPTER 6 TROUBLESHOOTING THE NIC O O NOg Click OK A message appears stating that all of the EtherLink NICs have been removed from your system Click OK Exit the EtherCD and then exit Windows Reboot the PC Install the network driver as described in Installing the Netw ork Driver Using the EtherCD in Chapter 3 If you are prompted for 3Com files when Windows restarts open the drop down box and select the following path options cabs To verify successful installation see Verifying Successful Installation in Chapter 3 Troubleshooting the Network Connection AN Tip If you encounter problems with using the NIC or connecting to the network check the table below for troubleshooting tips CAUTION Before inserting or removing the NIC from the PC turn the PC power off and unplug the power cord Description Check the NIC a Make sure that you have run the preinstallation program as installation described in Chapter 2 This program must be run before installing the NIC in the PC a Make sure that the NIC is installed correctly in a PCI slot Check for specific hardware problems such as broken traces or loose or broken solder connections Check the a Inspect all cables and connections Make sure that the netw
87. rk Driver Using the EtherCD 41 Windows NT 4 0 10 To install the network driver Turn on the power to the PC Double click the My Computer icon then the Control Panel icon and then the Network icon The Network window appears Click the Adapters tab If networking has not been installed on your PC before Windows NT asks you if you want to install networking Click Yes See the WINNT TXT file located on the EtherCD or your Windows NT documentation for instructions Click Add The Select Network Adapter dialog box appears Click Have Disk The Insert Disk dialog box appears Insert the EtherCD in the CD ROM drive Make sure that the letter name of the CD ROM drive for example d appears in the entry box and then click OK The Select OEM Option dialog box appears Make sure that the 3Com EtherLink PCI NIC is selected and then click OK The Adapters tab of the Network screen appears Click Close If the Microsoft TCP IP Properties screen appears enter the requested information for your network environment Refer to your system administrator or the Windows NT documentation for assistance If the Microsoft TCP IP Properties screen does not appear the installation is complete Click Yes to restart the PC The network driver installation is complete Go to Verifying Successful Installation later in this chapter to confirm that the NIC is properly installed 42 CHAPTER 3 INSTALLING NIC SOFTWARE IN W
88. rms a circuit that can transmit data A cable is a bundle of one or more twisted pairs surrounded by an insulator Unshielded twisted pair UTP is the most commonly used type of twisted pair cable Shielded twisted pair STP provides protection against crosstalk Twisted pair cable is now commonly used in Ethernet Fast Ethernet and other network topologies The EIA TIA defines five categories of unshielded twisted pair cable Cabling Requirements 83 Category Use 1 Traditional telephone cable 2 Data transmissions up to 4 MHz 3 Voice and data transmission up to 25 MHz The cable typically has four pairs of wires Category 3 is the most common type of installed cable found in older corporate wiring schemes 4 Voice and data transmission up to 33 MHz The cable normally has four pairs of wire This grade of UTP is not common 5 Voice and data transmission up to 125 MHz The cable normally has four pairs of copper wire and three twists per foot Category 5 UTP is the most popular cable used in new installations today 10BASE T Operation 10BASE T is the Institute of Electrical and Electronics Engineers IEEE 802 3 standard for Ethernet signaling over unshielded twisted pair wire at 10 Mbps Ethernet as the most widely used network protocol uses 10BASE T as its primary cabling scheme Ethernet characteristics include m A data rate of 10 Mbps A broadcast architecture m A specific media access control MAC sche
89. rough the NIC since the last time statistics were reset Link Speed The speed 10 Mbps or 100 Mbps at which the NIC is connected to the network The information is updated each time you move your mouse pointer over the 3Com icon A eee e Seee SPECIFICATIONS AND CABLING REQUIREMENTS This appendix lists the specifications standards conformance cable requirements and connector pin assignments for the EtherLink PCI NICs 3C905C TX M NIC Specifications Hardware Bus interface PCI master Dimensions Power requirement Network Interface 10 Mbps Ethernet 10BASE T 100 Mbps Ethernet 100BASE TX Environment Operating temperature Storage temperature Operating humidity Storage humidity Altitude PCI Local Bus Specification Revision 2 2 32 bit bus Supports bus master scatter gather DM As Height 7 62 cm 3 00 in Length 14 86 cm 5 85 in 5 V 5 650 mA maximum Ethernet IEEE 802 3 industry standard for a 10 Mbps baseband CSM A CD local area network Ethernet IEEE 802 3u industry standard for a 100 Mbps baseband CSM A CD local area network 32 to 158 F 0 to 70 C 22 to 194 F 30 to 90 C 10 to 90 noncondensing 10 to 90 noncondensing 984 ft to 9 840 ft 300 to 3 000 m Standards Conformance IEEE 802 3 10BASE T IEEE 802 3u 100BASE TX IEEE 802 3x Full Duplex auto negotiation and flow control NWay 10 100 auto negotiation continued 80 APPENDI
90. ructions in the WIN98 TXT file located in the Help directory on the EtherCD Do not follow the instructions in this chapter Installing From Diskette If your PC does not have a CD ROM drive access a PC that has a CD ROM drive and create installation diskettes from the EtherCD If you do not have access to a PC that has a CD ROM drive contact 3Com to order installation diskettes for EtherCD version 5 1 a Toll free number for the United States and Canada 1 877 226 4604 a Toll number for international calls 1 510 226 4604 The installation diskettes allow you to install the network i gt driver only If you want to install the NIC diagnostics or desktop management software you must install them from the EherCD a uu kb W N Installing From Diskette 23 Before you start make sure that you have two blank formatted diskettes Label the diskettes EtherDisk 1 and EtherDisk 2 m EtherDisk 1 contains a NDIS 3 4 5 drivers a NetWare client and server drivers a Windows for Workgroup drivers a NIC preinstallation program a README TXT file m EtherDisk 2 contains a NDIS 2 driver a PACKET driver Help text files a DOS utilities To create installation diskettes from the EtherCD Turn on the power to the PC and start Windows Insert the EtherCD in the CD ROM drive The EtherCD Welcome screen appears If the EtherCD Welcome screen does not appear enter the following command from the Run option of the Windows Start men
91. server installation program that you want to add a driver externally 4 Press F3 This key tells the server installation program that you want to change the path Installing the NetWare Server Driver 53 5 Atthe prompt enter the command NWSERVER For example a nwserver The installation program gathers the files and prompts you for a NIC selection 6 Press Enter to select the driver displayed and continue the installation Loading the Driver Manually To update an existing server driver manually 1 Copy all of the files from the NW SERVER subdirectory on the EtherCD to the server s hard drive Boot the server and launch the Install program 3 Edit the AUTOEXEC NCF file to add the following line assuming the server start directory is C NWSERVER where the LAN drivers and NLM files were copied LOAD C NWSERVER 3C90X LAN SLOT lt slotnumber gt The lt slotnumber gt variable is the hexadecimal slot number of the PCI NIC See Verifying the PCI Slot Number for instructions on obtaining this number NetWare 5 x There are two ways to install the NetWare 5 x driver m Import the driver when installing the NetWare server software m Copy the driver to the server s hard disk and then load the driver manually Importing the Server Driver To import the server driver into a NetWare 5 x server 1 Install the NetWare server software Press ESC when the new hardware screen appears Insert the EtherCD in
92. t Number To verify the PCI slot number in which a NIC is installed 1 Boot the NetWare server with the na option This prevents the AUTOEXEC NCF file from loading For example enter server na 2 Issue the load command for the NIC LAN driver without a slot parameter For example enter load c nwserver 3c90x lan 3 NetWare lists the valid slot number s for the NIC depending on how many NICs are installed The values appearing in the list are the slot values that you should use CONFIGURING THE NIC Pecet Overview This chapter describes how to configure the NIC Before you change the NIC configuration settings contact your system administrator Default NIC Settings The table below lists the configuration settings for the NIC The default setting is in bold in the Settings column Option Description Settings Network Driver Specifies how to optimize the network driver for Normal Optimization your network by allowing trade offs between network performance and CPU utilization oa Normal balances CPU utilization and network Utilization performance Maximized a Minimized CPU Utilization saves CPU Network resources for other tasks Performance Maximized Network Performance is appropriate if no other applications are making major demands on CPU resources Duplex Determines if the NIC transmits data across the Auto Select network in both directions simultaneously Full Duplex full duplex o
93. t each software program licensed from it will perform in substantial conformance to its program specifications for a period of ninety 90 days from the date of purchase from 3Com or its authorized reseller 3Com warrants the media containing software against failure during the warranty period No updates are provided 3Com s sole obligation under this express warranty shall be at 3Com s option and expense to refund the purchase price paid by Customer for any defective software product or to replace any defective media with software which substantially conforms to applicable 3Com published specifications Customer assumes responsibility for the selection of the appropriate applications program and associated reference materials 3Com makes no warranty or representation that its software products will meet Customer s requirements or work in combination with any hardware or applications software products provided by third parties that the operation of the software products will be uninterrupted or error free or that all defects in the software products will be corrected For any third party products listed in the 3Com software product documentation or specifications as being compatible 3Com will make reasonable efforts to provide compatibility except where the non compatibility is caused by a bug or defect in the third party s product or from use of the software product not in accordance with 3Com s published specifications or user manual THIS
94. tall The main menu appears 5 Select Auto Install and Config for NetWare and press Enter 6 Select DOS Windows 3 1x or Windows for Workgroups 3 11 and follow the instructions 7 When the installation process is finished remove the EtherCD and reboot the PC If you are running Windows 3 1x after you connect to i gt the NetWare server run the WSINSTALL program for full Windows support Contact your system administrator for the location of this NetWare utility Installing the NetWare Server Driver 51 Installing the NetWare Server Driver This section describes how to install the NetWare driver on a Novell server running NetWare 3 x 4 x or 5 x The EtherLink PCI NICs do not support NetWare 3 xx or i gt 4 xx servers that are not updated to the latest driver pack The NWSERVER NW 3 x directory contains the network driver file 3C90X LAN to be used for servers running NetWare 3 x The NWSERVER directory contains the network driver file 3C90X LAN to be used for servers running NetWare 4 x or 5 x Additional files NetWare Loadable M odules NLM s that are required for servers running NetWare are on the EtherCD in the NWSERVER directory or they can be obtained from Novell Obtaining NetWare Loadable Modules You can obtain current NLM s for the NetWare servers listed in the table below from the Novell World Wide Web site http www support novell com NetWare Server NLM Name NetWare 3 12 ETHERTSM
95. try appears as a protocol m A 3Com DynamicAccess LAN agent icon is installed in the Windows Control Panel Configuring the DynamicAccess LAN Agent gt Contact your system administrator about using DynamicAccess technology at your site The DynamicAccess LAN agent configuration instructions are intended for network administrators who have experience installing software and using management tools for an Ethernet network The instructions in this section are for configuring the DynamicAccess LAN agent on a local PC You can obtain the complete configuration instructions by accessing the DynamicAccess Software User Guide on the EtherCD 88 APPENDIX B INSTALLING THE DYNAMICAccess LAN AGENT gt To configure the DynamicAccess LAN agent on a local PC Double click the 3Com DynamicAccess icon in the Windows Control Panel The Traffic Prioritization tab of the DynamicAccess Setup screen appears Select the tab containing the information you want to configure Traffic Prioritization Allows you to prioritize applications which can ease bottlenecks in your network and allow critical applications to take network precedence Fast IP Allows you to enable and configure Fast IP Administration Allows you to set DynamicAccess control panel access set VLAN options enable efficient multicast control and enable the prioritizing of traffic For specific instructions on configuring any of the DynamicAccess technology o
96. u d installs setup exe where d represents the letter name of the CD ROM drive Click NIC Software Click NIC Drivers and Diagnostics Click Installation Utilities Click Create Installation Diskettes The EtherCD Diskette Creation Utility Welcome screen appears Click Next Insert the blank formatted diskette labeled EtherDisk 1 in the PC and then click Next Files are copied 24 CHAPTER 2 INSTALLING AND CONNECTING THE NIC 9 Remove the disk and insert the disk labeled EtherDisk 2 when prompted and then click OK Files are copied The diskette creation is complete i gt For instructions on using the installation diskettes to install the network driver see the text file for your operating system in the HELP directory on the EtherCD Running the Preinstallation Program Before you physically install the NIC in a PC run the NIC preinstallation program to properly set up your system environment The preinstallation program prevents conflicts with the NIC and your operating system It guides you through the NIC installation and must be run before you physically install the NIC in the PC To run the NIC preinstallation program Do not install the NIC in the PC Turn on the power to the PC and start Windows Quit any open applications and disable the automatic protection feature of any anti virus software that may be running 4 Insert the EtherCD in the CD ROM drive The EtherCD Welcome screen appears
97. vided hereunder is commercial in nature and developed solely at private expense The Software is delivered as Commercial Computer Software as defined in DFARS 252 227 7014 June 1995 or as a commercial item as defined in FAR 2 101 a and as such is provided with only such rights as are provided in this Agreement which is 3Com s standard commercial license for the Software Technical data is provided with limited rights only as provided in DFAR 252 227 7015 Nov 1995 or FAR 52 227 14 June 1987 whichever is applicable TERM AND TERMINATION This Agreement and license will expire fifty 50 years from the date that you install the Software and Documentation if it is not terminated earlier You may terminate it at any time by destroying the Software and Documentation together with all copies and merged portions in any form It will also terminate immediately if you fail to comply with any term or condition of this Agreement Upon such termination you agree to destroy the Software and Documentation together with all copies and merged portions in any form LIMITED WARRANTIES AND LIMITATION OF LIABILITY All warranties and limitations of liability applicable to the Software are as stated on the Limited Warranty Card or in the product manual whether in paper or electronic form accompanying the Software Such warranties and limitations of liability are incorporated herein in their entirety by this reference GOVERNING LAW This Agreement shall
98. y 3Com support experts Knowledgebase topics Display NIC compatibility topics Troubleshooting the NIC Installation 67 Troubleshooting the NIC Installation If you encounter any of the following problems or error messages follow the steps under Cleaning Up a Failed Installation to resolve the problem Problems Error Messages A red X or a A yellow exclamation point appears next to the name of the NIC in the Windows Device M anager m The Network Neighborhood icon does not appear on the Windows desktop m The NIC does not appear in the Network Configuration or Properties window Error This device is not present not working properly or does not have all of the driver installed Code 22 m Error Windows was unable to locate a driver for this device Error You have selected a plug and play adapter Please turn off your machine an install the adapter Then turn on your machine and reinstall Cleaning Up a Failed Installation If the network driver installation failed follow the steps below to clean up your system and install the NIC correctly This procedure m Removes all 3C90x NICs from your system m Removes the 3Com NIC Diagnostics program m Installs the latest network driver You can reinstall the 3Com NIC Diagnostics program after completing this procedure See Installing the 3Com NIC Diagnostics Program in Chapter 3 for instructions 1 Insert the EtherCD in the CD ROM d

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