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Avigilon Control Center Client User Guide

1. 3 Inthe Camera Name field give the camera a meaningful name to help you identify the camera By default the camera model number is used as the camera s name 4 Inthe Camera Location field describe the camera s location 5 Inthe Logical ID field enter a unique number to allow applications and integrations to identify this camera 6 To disable the LEDs on the camera select the Disable camera status LEDs This may be required if the camera is installed in a covert location 7 Click OK Configuring PTZ Use the camera General dialog box to enable and configure the pan tilt zoom PTZ features for Avigilon cameras PTZ devices are connected to Avigilon cameras through the RS 485 inputs Third party PTZ cameras cannot be configured through the Avigilon Control Center 1 Right click the camera in the System Explorer then select Setup to open the camera Setup dialog box see Accessing the Camera Setup for more information 2 Click General The General dialog box appears 67 Avigilon Control Center Enterprise Client User Guide 3 Inthe PTZ area select the Enable PTZ check box 4 Inthe Protocol drop down list select the appropriate PTZ protocol The available protocols include American Dynamics Sensormatic AXSYS o AXSYS DCU o Ernitec ERNA o Honeywell Diamond o Kalatel ASCII o Pelco D o Pelco P o TEB Ligne o Videotec Legacy o Videotec MACRO 5 Enter the Dip Switch Address Baud Rate and Pari
2. 2 Use the Timeline controls to review the event see Playing Back Recorded Video for more information 3 Click Export this event to export the selected event video See Exporting Recorded Video and Images for more information 4 To export all listed results click Export results to a file and save the file Performing a Thumbnail Search The Thumbnail Search is a visual search that displays the search results as a series of thumbnail images 1 Click Q search to open the Search tab 2 Inthe Search tab select Thumbnail Search The Search Thumbnails tab displays 146 Search LE Search Thumbnails Se ERA Time Aange to Seseck Cameras to Sesch Oct 1 25 11 2 2008 Oct 14 04 25 11 182 EM_ kps Fron O Local Os 3 Men 2008 10 13 083320981 AM a len Bul ngl F 1 GME Dey CREN s TEMP HD PADA 3 Mon 2008 1013 020308501 EN SW 5 OMP HDC huraborc b als a gl Das Hours Minutes Seconds 16MP HD PRO E Monday October 13 2008 10AM TIAM gi Figure A Search Thumbnails tab 3 Inthe Camera to Search area select a camera 4 Inthe Time Range to Search area set the date and time range of your search The time range is highlighted on the Timeline by the black time range markers You can also drag the time range markers to modify the time range 5 Inthe image panel move or drag the edges of the green overlay to focus the search on one area in the
3. Small step toward infinity Large step toward infinity 73 Avigilon Control Center Enterprise Client User Guide 4 Click Apply to Cameras to apply the same settings to other cameras of the same model 9 Click OK Compression and Image Rate Use the camera Compression and Image Rate dialog box to modify the camera s compression and image quality settings for sending image data over the network Note The dialog box may appear different depending on the camera Some cameras do not offer the full set of options Changing Compression and Image Rate Settings 1 Right click the camera in the System Explorer then select Setup to open the camera setup dialog box 2 Click Compression and Image Rate The Compression and Image Rate dialog box appears Compression and Image Rate Format Image Rate 1 0 9 0 17 Image Quality E Detak Max Bit Rate 12000 Resolution 19201080 Keyftame Interval 30 frames Enable secondary live viewing dream Bandwidth 11 1 Mbps Figure A Compression and Image Rate dialog box The Bandwidth area gives an estimate of the bandwidth used by the camera with the current settings Adjust the settings as required Note For cameras capable of maintaining multiple streams the settings in this dialog box only affect the primary stream 3 Inthe Format drop down list select the preferred streaming format 74 Setup In the Image Rate bar move the slider to select th
4. Avigilon Control Center Enterprise Client User Guide 6 Select the actions that will occur when the rule is triggered If any blue underlined text appears in the rule description click on the text to further define the action When the action is defined click Next Rule Setup Select Rule Action s Select the action s for the rule User Notification Actions Display on screen message Send email Play a sound Monitoring Actions Start live streaming Device Actions Reboot camera Trigger digital output PT Actions Go to Preset When the server application is terminated unexpectedly ora licensed feature has expired ora connection has failed for any camera ora backup failed play the sound Alarm 1 wa for all users Rule i always active Figure B Select Rule Action s page 7 On this page complete the following 56 Setup Rule Setup Set Rule Name Schedule and Description Rule Name New Rule Schedule Rule 12 enabled When the server application is terminated unexpectedly or a licensed feature has expired or a connection has tailed for any camera ora backup failed play the sound Alarm 1 wa for all users Figure C Set Rule Name and Description page a Give the rule a name and description b Select a schedule for the Rule See Scheduling Server Events for more information c Make s
5. ENC PTZ Dome Captu Charge the local chent s general settings i Configure popsicks conmected bo the chari a ENCE srama e Export Settings Import Settings mb Export maps wews and other chent settings ge mpat maps wews and other chent setings foe le bom Fale et Microphone ae Change the mcophone peltirge Figure A Setup Local Client dialog box 87 Avigilon Control Center Enterprise Client User Guide General Use the client General dialog box to change the application preferences and connection speed Changing General Client Settings 1 Right click the local client in the System Explorer then select Setup to open the client Setup dialog box For more information see Accessing the Client Setup 2 Click General 3 Inthe General dialog box make any required changes General General Sawe restore window layout a Automatically launch full screen Cycle dwell time seconds Language Windows Default k Automatically lag in to servers O Using Windows Authentication Gi Using saved user name and password Mavmum Incoming Chent Bandwidth Unlimited O Other Ce ER kbit s Figure A General dialog box o Save restore window layout select this check box if you want the application to remember your layout preferences o Automatically launch full screen select this check box if you want the application to automatically launch in full screen each time it starts o Cycle dwell time enter t
6. Index MA a 8 112 locate Servers alta dalla 3 10 LOO EE 5 Lee e E 88 A A 5 LOGIN Bit le EL 25 M Manage Server Connections oocccocccocc 3 10 Manual HRecordimg 81 Sa Megeie 127 A 81 SA EE 117 Eege 117 E e 105 ACO RE 106 e A or o 108 EE EN 108 Maximum Exposure cooccoocccccccocncocncnoncnononancnnnnnns 70 MAXIMUS laa 70 Member Oti 25 MENU e TEE 6 MICTOPNONE EE 85 Motion DeteclON E Tf MOTION SenSItiVitY ooncocccoconoconoconoconocononos 78 motion threshold ccceeeeceeeeceeeeseeeeeeeeeeeeess 78 N NGONO a edad 68 187 Avigilon Control Center Enterprise Client User Guide O OV CTIA S ti eden 127 P E a A A EE E 113 120 A 25 POS EE EE 42 EE 42 Eege 49 A EAE OTER 49 EE HEH 48 MONTO EE 118 125 SOONG EE 149 source data filter a 46 source data format 46 PRIVACY el 79 OG EE 79 SI 80 A E a 80 PUT AAE P EE EAE EA AE E 6 COMMONS E 114 NET 67 R recorded VideO mersinde 8 Recording and Bandwidth o ooccooo 23 Recording Schedule ccccccsseecsseesseeeeeees 21 recording schedule Template 21 co WEE 14 RUSS uta dBi 94 188 A 54 iere EE 63 S Save Gnapebot 154 SAVE VICW strict 103 Scheduled Backup 40 SEET 139 EE 147 DOOKMATKS rica 141 A pense ua teen panne Bee 139 license plates EE 151 O A 143 POS Mtansacion Sita 149 Uma uds dina 145 server DANG WII usd leds 23 connect camera ooccconcnnncnocnanionanionanioanacuanacno 14 GISCOVER
7. This tool allows you to be very specific and highlight unusual shapes o Set All click this button to highlight the entire image panel for motion detection o Clear All click this button to clear the image panel of motion detection areas Motion Detection kioten Detection Area A set area Zreck fren A Dez set i L ck ai E Restore Deia Figure A Motion Detection dialog box 4 Click OK To define the sensitivity and threshold for the motion detection area see Controlling Motion Sensitivity and Threshold Controlling Motion Sensitivity and Threshold In the Motion Detection dialog box you can control the camera s sensitivity and threshold for motion You can also define how much time should be recorded before and after each motion event 1 Right click the camera in the System Explorer then select Setup to open the camera Setup dialog box See Accessing the Camera Setup for more information 2 Click Motion Detection The Motion Detection dialog box appears 77 Avigilon Control Center Enterprise Client User Guide 6 Move the Sensitivity slider to adjust how much each pixel must change before it is considered in motion The higher the sensitivity the smaller the amount of pixel change is required before motion is detected Move the Threshold slider to adjust how many pixels must change before the image is considered to have motion The higher the threshold the higher the number of pixels must change
8. see Exporting Recorded Video and Images for more information 5 Click Bookmark this event to bookmark the selected search result see Bookmarking Recorded Video for more information 6 To export all listed results click Export results to a file and save the file 154 Export You can export video in multiple video and image formats You can also export snapshots of an image panel as you monitor video To watch a video overview of the Export features see Module 2 Identifying Bookmarking Searching and Exporting Video in the Avigilon University End User Stream Note Some features are not displayed if the server does not have the required license or if you do not have the required user permissions Exporting a Snapshot of an Image You can export a snapshot of any image panel with video When you export a snapshot you are exporting whatever the image panel is currently displaying 1 To export a snapshot perform one of the following o Inthe image panel click the O Snapshot icon o Right click the image panel and select Save Snapshot The snapshot Export tab is displayed and the image you want to export is displayed 155 Avigilon Control Center Enterprise Client User Guide P Mea j Export pe Preview 2008 Jan 16 0 06 38 608 PM Export Options Change Image Region Overlays Timestamp Camera name Camera location Display Adjustments Figure A Export tab for Snapshot export 2 Inthe
9. 100 1004 1004 100 1004 1004 100 1004 1004 100 1001 1004 1004 100 1004 1004 100 1001 1005 1005 1004 1004 Building 1 Building 1 Building 1 Building 1 Building 1 Building 1 Building 1 Building 1 Building 1 Building 1 Building 1 Building 1 Building 1 Building 1 Building 1 Building 1 Building 1 Building 1 Building 1 Building 1 Building 1 Building 1 Building 1 1L HD LF 35 1L HO LP 35 1L HD LF 35 1L HD LF 35 1L HO LP 35 1L HD LF 35 1L HD LF 35 1L HO LP 35 1L HD LF 35 1L HD LF 35 1L HO LP 35 1L HD LF 35 1L HD LF 35 1L HD LF 35 1L HO LP 35 1L HD LF 35 1L HD LF 35 TL HO LP 35 1L HD LF 35 1L HO LP 35 TL HO LP 35 1L HD LF 35 1L HD LF 35 Figure A License Plate Matches dialog box 2 Select one of the license plate matches and perform any of the following o Click View this Event or double click the selected license plate to open a snapshot of the detected license plate in a new View o Click Delete to delete the license plate from the list o Click Clear All to empty the current match list The list is repopulated as new license plates are detected 3 Click Close 140 Search You can search for recorded video that are linked to an event or simply search through the camera s recording history To watch a video overview of the Search features see Module 2 Identifying Bookmarking Searching and Exporting Video in the Avigilon University End User Stream Note
10. 6 Click OK Zooming and Focusing the Camera Lens If you have a camera with a lens capable of electronic zoom and focus you can zoom and focus the camera through the Image and Display dialog box Note The dialog box may appear different depending on the camera Some cameras do not offer the full set of options 72 Setup Right click the camera in the System Explorer then select Setup to open the camera Setup dialog box see Accessing the Camera Setup for more information Click Image and Display The Image and Display dialog box appears If the camera has a built in auto focus feature you can choose one of the following o Continuous Focus the camera will automatically focus itself whenever the scene changes Skip the following step o Manual Focus you can manually focus the camera through the Image and Display Focus buttons Once the focus is manually set it will not change While you view the camera image panel complete the following steps to zoom and focus the camera Tip For Avigilon HD Professional cameras the lens must be set to auto focus AF mode on the camera If the camera does not detect the lens the Focus buttons are not displayed a Use the Zoom buttons to zoom in to the distance you want to focus b Inthe Iris drop down list select Open When the iris is fully open the camera s depth of field is the shortest c Use the Focus buttons until the image becomes clear Button Description nn
11. A Motion Detection image Dimension e Kr S Change the camera s mage dimensions Wer he camera s motion detection 2 Change lhe camera s pervacy zones ee Digital Inputs and Outputs Microphone Ss Change the camera s digital input and outpul Y Change the settings for the camera s settings microphone inpuls A Speaker Change Ihe settings for he camera s Speakers Figure A Camera Setup dialog box General Use the camera General dialog box to set the camera s identity and configure the camera s PTZ settings You can also reboot the camera through the General dialog box setting the Camera s Identity In the camera General dialog box you can give the camera a name describe the camera s location and give the camera a logical ID The logical ID is needed to use the select camera keyboard command Note The dialog box may appear different depending on the camera Some cameras do not offer the full set of options 1 Right click the camera in the System Explorer then select Setup to open the camera Setup dialog box see Accessing the Camera Setup for more information 66 Setup 2 Click General The General dialog box is displayed General 1 0MP HD DN Camera Name 1 0MP HO ON Camera Location Building A Logical ID Disable camera status LEDs les Enable PTZ Protocol Pelco O Dip Switch Address Baud Hate e400 Parity None Reboot Camera Figure A General dialog box
12. Camera Access Aighte H ei View live Images ay 16MP HD PRO C 85mm F1 8 e Use PTZ controls v E 2 OMP HD H264 D1 2 Lock PTZ controls 3 F UMP HO ON Trigger manual recording ER ENC APORT Trigger digital outputs Je mm EMNCAPORT e Listen to microphones e Broadcast to speakers a acd View recorded images Export images Backup images Jl Connect and disconnect cameras ER ei Setup cameras e Setup general settings e Setup network settings Setup Image and display settings Setup compression and image rate sy mM gt Figure C Edit Group dialog box Group tab 6 Select the Members tab to add users to the group 32 D Edit Group Group Members administrator Add User Remove User Cancel Jl aen Figure D Edit Group dialog box Members tab a Click Add User b Select the users that should be part of this new group 33 Avigilon Control Center Enterprise Client User Guide Avigilon Control Center Client Users to Add Users administrator Je bennet jBingley LJ John Smith liSmithe Mr Darcy Figure E Add users to groups dialog box c Click OK The users are added to the Members list If a user is added to the group through the Add User or Edit User dialog box the user is automatically added to the group s Members list 7 Click OK to save the new group Importing Active Directory Groups You can import Active Directory groups to the s
13. Cheese Tatal Sc 99 7 13 2011 1 23 57 PH Prg l SE Wednesday July 13 2011 3 HAN 12 PM 3PM 6 PM re REN al Cel Q4 gt Figure A Recorded POS transactions displayed in an image panel o Each transaction is separated by date and time o When you select a transaction the video moves to that event on the Timeline o Scroll up or down to see other transactions from the POS transaction source 3 To display cameras that are linked to the POS transaction source click Bi Camera in the POS transaction image panel If multiple cameras are connected to the POS transaction source you will be prompted to select one A Use the Timeline to review the video in more detail 127 Avigilon Control Center Enterprise Client User Guide For more information about Timelines see Playing Back Recorded Video If you want to find a specific POS transaction see Performing a POS Transaction Search Adjusting Video Display in Image Panels You can adjust the image panel display settings to improve the video display on your monitor Maximizing an Image Panel You can maximize an image panel to enlarge the video display Maximizing an Image Panel Perform one of the following Right click an image panel and select Maximize Maximize Inside the image panel click Double click the image panel Restoring an Image Panel Perform one of the following Right click the maximized image
14. Connect Disconnect Cameras You can connect and disconnect cameras to servers using the Connect Disconnect Cameras dialog box A camera s connection status is indicated by the icon beside the camera name in the System Explorer Icon Definition E The camera is connected to the server Camera Connected The camera is connected to the server and is currently upgrading its Camera Upgrading firmware The camera cannot connect to a server 4 This may be because the camera is no longer on the network or mer nnecti i i Camera Connection Error there is a network conflict ry The camera is disconnected but there is recorded video from the Camera Disconnected camera still on the server Reese The camera is disconnected and there is no recorded video left on the server Discovering a Camera When cameras are connected to the network they should be automatically discovered by the Avigilon Control Center Client software lf a camera is not automatically discovered you can try to manually discover the camera on the network e From the Tools menu select Connect Disconnect Cameras In the Connect Disconnect Cameras window all Avigilon and ONVIF cameras connected to the same network segment subnet as the Avigilon Control Center Server are automatically detected and appear in the Discovered Cameras list If the camera you want to connect to is on a different subnet or is manufactured by a third party
15. Exporting a Watch List 1 Inthe License Plate Recognition dialog box select the Watch List tab 2 Click Export 3 Inthe Save As dialog box name the file and click Save The Watch List can be exported as a text file or a comma separated values CSV file Importing a Watch List 1 Inthe License Plate Recognition dialog box select the Watch List tab 2 Click Import 3 Inthe Import dialog box locate the Watch List file and click Open ocheduling Server Events Server events are actions triggered within the Avigilon Control Center Server that are not related to video recording like email notifications When you configure a server event you are given the option to assign a schedule for the event Schedules control when events are enabled at specific times during a day or only on specific days When you arrive at the scheduling page while configuring an event you have the option to select an existing schedule or create a new schedule Schedule Figure A Schedule option 1 To use a configured schedule select an option from the drop down list The default option is Always which allows the event to run constantly 2 To create or edit a schedule click 63 Avigilon Control Center Enterprise Client User Guide Edit Schedules Hana Her Schedis Sat 10 35 4M End 03 35 FH Simt Date 0507 3011 Riecuranca pattern O Dady Hecu every 1 week s on Weekly O Sunday C Mondy CO Tuesday Tel Wednesday
16. Figure A Update Control Center Client Click the Update button to allow the Client software to update The software update is automatically downloaded The following dialog box will appear to show the download progress 0 Update Control Center Client ala EN Se Downloading Control Center Client Update Figure B Update progress When the update has finished downloading click Update Control Center When the installation wizard appears follow the prompts to complete the update Click Do Not Update to continue working with the Client software without updating The Client software will not be updated and you can continue working with software as before The Client software can also be downloaded from the Software Download page of the Avigilon website http avigilon com support software Supported License Plates Here is a list of the license plates that are currently supported by the Avigilon Control Center License Plate Recognition LPR feature If the license plate format you need is not listed you can email Avigilon Technical Support at support avigilon com and request an LPR Font Template 174 Appendix To configure one of the following license plate for LPR see License Plate Recognition for more information Argentina Australia Bahrain Belarus Bulgaria Canada British Columbia New Brunswick Ontario Quebec Croatia France Germany Hungaria Italy
17. Server View Site View Q Local Chent Building 1 Inside im Building 1 Floor 1 Ta 5 0MP HD DN 3209 Ez Floor 2 El pe ENCAPORT 281 6708 New Site a ENC 4PORT 241 6708 1 SS Saved Views CH ke Maps Building 1 8 Web Pages 2 weather a 8 5 0 Figure A Edit Site View dialog box 2 If you are adding a new Site View select and rename the New Site that has been added for you 3 To add anew site click Add Site to create a new site to group items under Select and rename the New Site 4 Inthe Server View pane select any of the listed items and click Add Note Only the servers you are logged into are displayed 5 Once the selected item has been added to the Site View pane use the green arrows to position the item within your Site View 6 Select an item in the Site View pane and click Remove to remove the item from your Site View 7 When your Site View is complete click OK 96 Site View Editing and Deleting a Site Whenever your site requirements change you can edit or delete the Site View 1 Select File gt Edit Site View to open the Edit Site View dialog box 2 Inthe Edit Site View dialog box perform one of the following o Toedit the Site View make the required changes then click OK Refer to Adding a Site for details about the editable options o To delete the entire Site View select each site and click Remove When there are no sites listed in the Site View click
18. Tiggered Emergency Call Buton 3 Wed Nov 11 2009121352 PH Adr suite ad Enmeigency Call Bullion 3 W Nov 11 2008 12 13 55 PH Tipid Enengencty Cal Bullen 3 Wed Hor 11 2008 12 14 45 PH Achnovdledged sulomaticaly Emergency Call Bulion 3 Wed How 11 2003 12 14 50 PH Tagger ed Erengency Call bution 3 Wed How 11 ARD 121503 PH aaan CA raf Warte 121823 PM Free pera lon Wed Mes 17 121 Messi Emenency Cal Button 3 Wed Mov 11 S008 121527 PH sch gt Expat aih loa Mo Wednesday November 11 2009 1205 PM 12 10 PM 12 11 PM 12 12 PM 1213 FM 12 14 PM 12 15 PM Figure A Search Alarms tab 3 Inthe Alarm to Search list select all the alarms you would like to include in the alarm search 4 Inthe Time Range to Search area set the date and time range of your search The time range is highlighted on the Timeline by the black time range markers You can also drag the time range markers to modify the time range 5 Click Start Search Viewing Alarm Search Results 1 Inthe Search Results area select a search result The event is highlighted on the Timeline and the video is displayed in the search image panel Details about the search result are displayed on the right 149 Avigilon Control Center Enterprise Client User Guide Tip You can change the size of the image panel by moving the edge of the search results 2 Use the Timeline controls to review the event See Playing Back Recorded Video for more information 3 If the event
19. adjust the image dimensions by performing one of the following o Drag the edges of the image until the video is cropped to fit your requirements o Change the values for the Top Left Width and Height field 75 Avigilon Control Center Enterprise Client User Guide UL Image Dimensions Restore Detauts Figure A Image Dimensions dialog box 4 Click OK Motion Detection In the Motion Detection dialog box you can define specific motion detection areas and configure the camera s sensitivity and threshold for motion selecting an Area to Detect Motion In the Motion Detection dialog box you can define the green motion detection areas in the camera s field of view Motion detection is ignored in the areas not highlighted in green 1 Right click the camera in the System Explorer then select Setup to open the camera Setup dialog box See Accessing the Camera Setup for more information 2 Click Motion Detection 3 Inthe Motion Detection dialog box use the tools above the image panel to define the green motion detection area o Set Area select this button then draw green rectangles to define the motion detection areas You can draw multiple rectangles to create your motion detection area 76 Setup o Clear Area select this button and draw rectangles to erase sections from the motion detection area o Draw select this button and manually draw motion detection areas with your mouse
20. compression is included by default because it is tailored for high resolution AVI encoding In the Quality drop down list select the exported image quality level In the Resolution field select a resolution for the video image You can manually enter the resolution or click the drop down arrow to select a standard resolution Note The Resolution field automatically maintains the image aspect ratio For high resolution video 11MP or 16MP the greatest resolution option will be less than the camera s actual resolution because most media players cannot play high resolution AVI files To automatically divide the export into separate files that can be stored on optical media like a CD or DVD select the Split file into sizes of check box Then manually enter a maximum file size in MB or select a pre configured option from the drop down list Click Change Image Region to only export part of the video image In the Change Image Region dialog box move and resize the green overlay then click OK Only areas highlighted in green are exported Select the Skips recording gaps check box to avoid pauses in the video caused by gaps in the recording Select the image overlays you want Timestamp Camera name and Camera location Click Display Adjustments to adjust the gamma black level and or white level Click Start Export In the Save As dialog box name the export file and click Save The Preview area displays the video you are export
21. 3 Click Joystick 90 Setup 4 Ifthe keyboard is not automatically detected an error message will appear Click Scan for Joysticks Note The error message will not appear if the keyboard was detected When the keyboard is detected the Joystick dialog box appears Joystick Joystick Avigion USE Professional Joystick Keyboard Enable left hand mode Figure A Joystick dialog box 5 Select the Enable left hand mode check box 6 Click OK The keyboard is now configured for left hand mode Rotate the keyboard until the joystick is on the left and the jog shuttle is on the right Reinstall the keypad cover with the View button labels at the top Exporting Settings You can export your personalized settings from the local client so that the settings can be backed up or used on a different computer These settings include general client settings joystick maps saved Views web pages and Site View To export server settings like Recording Schedules Users amp Groups POS Source and Device Connection settings see the Avigilon Control Center Server User Guide Note Some features are not displayed if the server does not have the required license or if you do not have the required user permissions Exporting Client Settings 1 Right click the local client in the System Explorer then select Setup to open the client Setup dialog box For more information see Accessing the Client Setup 2 Click Export Settin
22. Call Button 3 Hoth West Exit Gate Motion Wed Nov 11 2005 2 20PM Wed Mov 11 2009 2 30PM Achinowledge Alum el Bookmark Alam ai EH Tuesday November 10 2009 Wednesday November 11 2004 zg 3PM 6 PM ds 12 AM 3AM BAM 4 AM 12 PM gi i Figure A Alarms tab The Alarms tab is divided into the following areas Inthe Alarms list is a list of alarms that are active acknowledged or assigned to another user The alarms are sorted by status priority then time Inthe Assigned Alarms list are the alarms that are assigned to you If there are no alarms assigned to you the Assigned Alarms list is not displayed The Alarm Details area displays the triggers and video linked to an alarm The Timeline is used to play back the recorded alarm video 133 Avigilon Control Center Enterprise Client User Guide Reviewing Alarms In the Alarms tab you can review alarm video and manage alarms Active alarms can be assigned to yourself and acknowledged alarms can be exported or purged as required Reviewing Alarm Video You can review active and acknowledged alarm video in detail through the alarm image panel or opening the alarm video in a new View 1 Select an alarm from the Alarms list The alarm details are displayed 2 Inthe Alarm Triggers list select an alarm trigger to display the video for that instance of the alarm 3 Use the alarm image panel controls to revi
23. Client User Guide To move forward Click Step Forward a frame To move back a ai Click Step Backward frame Drag the slider to the right to move the video To control the forward Drag the slider to the left to move the playback sie video backward direction and speed The farther away the slider is from center the faster the playback speed To jump forward 30 On the Timeline click one of the Go Forward or or back on the dai Gi Go Back buttons to move to different points on the Timeline Timeline e Move the slider on the bottom right to Zoom To xpand the in or out on the Timeline Timeline to a specific moment in time e Or you can place your mouse over the Timeline and use the scroll wheel to zoom in or out on the Timeline To center the Timeline on the time marker Right click the Timeline and select Center on Marker To move through pide Drag the time marker through the Timeline time marker e Move the horizontal scroll bar under To pan the the Timeline Timeline e Or right click and drag the Timeline Bookmarking Recorded Video You can add bookmarks to recorded video to help you find and review an event later Bookmarked video can be protected against scheduled data cleanup so the video is never deleted 124 Video Adding a Bookmark 1 To open the Edit Bookmark dialog box perform one of the following o On the Timeline click J Add Bookmark o Drag the time marker
24. Im dun 8 2001 10155 A 1234 Center Street Nepnpouaueg Buldng Register A Tus Jun 28 2011 10 13594M IS eee Cen Bulding Flegister A Tue Jun 28 2011 10 1454 4H 0 00 01 a Buchung Faget A Tua dim 20 2001 10148 kM 000001 Einki e A Tua Jun 28 ASS III ss RCS SS Se Bulding Flegister A Tue Jun 28 2011 10 15 02 AM 0 00 52 62 2011 1013056 AM Bugcke Aegae A Te Jun 20 2011 1001558 4H 0003 El uba Becsze A Tag Ju 0 2011 1016 A0 aM 0 00 01 Euddng Register A Tue Jun 28 2071 1016494M ORO Bukding Plesgister A Tue Jun 28 2011 10616454H 0 00 01 Bip Export this event BiukingA Beozie A Tia Ju 20 2001 ee AM 000052 Eilchen Ragla A Tus Au 28 2011 1012 01 4m Dm CS Backen thin eech Bucki Register A Tue Jun 28 2011 10 17434M 0 00 01 Euking Beie A Tue Jun 20 2011 10 17 45 AM 0 00 01 Ebc Hagslei 4 Tua Jun 28 2011 100157 4m 0000052 Bucki Register A Tue Jun 28 2011 10 1844 4M Ezpal rer in a file Pude Ferier A Tue himn A AA i sl 10 15 AM 10 16 AM 10017 AM 10 18 AM Figure A Search POS Transactions tab 3 Inthe POS Transaction Sources to Search area select all the POS transaction sources you would like to include in the search 4 Inthe Time Range to Search area set the date and time range of your search The time range is highlighted on the Timeline by the black time range markers You can also drag the time range markers to modify the time range 5 In the Search Text area enter a
25. Mexico Pakistan Poland Portugal Romania Saudi Arabia Singapore South Africa 175 Avigilon Control Center Enterprise Client User Guide Thailand United Kingdom USA Alaska California Florida llinois Indiana Kansas Louisiana Minnesota Montana New York North Carolina Texas Utah Virginia Washington Reporting Bugs If an error occurs in the Avigilon Control Center you can contact Avigilon Support at support avigilon com or 1 888 281 5182 To help diagnose your problem the Avigilon Support team may ask you to provide a System Bug Report The System Bug Report is a zip file generated by the Avigilon Control Center Client software that contains the system log and error reports for each of the servers you have access to 1 Select Help gt System Bug Report 176 Appendix 2 When the Download System Bug Report dialog box appears click Download 3 Inthe Save As dialog box name the file and click Save 4 Once the System Bug Report has downloaded successfully click Close Keyboard Commands Use any of the keyboard commands below to help you navigate the Avigilon Control Center Client software The Key Combination column shows the commands used on a standard keyboard while the Keypad Combination column shows the commands used on an Avigilon USB Professional Joystick Keyboard Image Panel amp Camera Commands Keypad Combina
26. Schedule is configured to record digital inputs the cameras selected in the Link to Camera s area are used to record all the events triggered by this digital input 9 Click OK setting Up Digital Outputs Once a digital output is configured you can manually trigger the digital output in an image panel See Triggering Digital Output for more information Note The dialog box may appear different depending on the camera Some cameras do not offer the full set of options 1 Right click the camera in the System Explorer then select Setup to open the camera Setup dialog box see Accessing the Camera Setup for more information 2 Click Digital Inputs and Outputs 3 Inthe Digital Outputs area select an output 82 Setup Digital Inputs and Outputs Digital Inputs ke Digital Output 7 Mame Digital Output 1 Circuit State Co Normally open Normally closed Digital Input 1 Trigger Behavior 7 Activate Duration miri Sec Pulse Period 1000 Duty Cycle 50 ei lk oe Digital Outputs dh Repeat Count 10 Digital Output 1 Link to Camerale CG 5 0MP HD DN Figure A Digital Inputs and Outputs dialog box Digital Output Settings Enter a name to identify the digital output Select the digital output s default Circuit State The Trigger Behavior options define what occurs when the digital output is activated o Select Activate to enable the digital output in continuous mod
27. Some features are not displayed if the server does not have the required license or if you do not have the required user permissions II Event Search Search event history Bookmark Search Search for bookmarks 4 Pixel Search Search for mation in a specific area of interest ogo Thumbnail Search 000 Search a series of thumbnail images Alarm Search Search alarm history CG POS Transaction Search Search for POS transactions License Plate Search Search for license plates Figure A Search options 141 Avigilon Control Center Enterprise Client User Guide Performing an Event Search The Event Search allows you to search for a specific motion events digital input events and bookmarked video 142 1 2 NM Search to open the Search tab In the Search tab select Event Search The Search Event tab is displayed Figure A Search Event tab Te SearcheEvent amaa EA PAD WAMPHD PROL Him 5 OMPADOA 20MPHD HD 10100 162MP HDPRO Gen 0IMP HD H 234010100 2 0MP Hb H284 010100 2OMP HD H DINO 20MP HD 2644017 110001 OMP HD H 2544070100 2O0MP HD H2E OT 2 0MP HO HSE Doo ZIMPAD HA 0in0 20HP HD H 234010100 0MP AD H 2544010100 0MP AD HA DIN 2 04 PAD See 0 ZIMPAHD A2 2 OMP HD H264 01 100 PM Source Esi Parma Lot Aleem Digital input 7 Digital Input 1 Tuesday June 78 2011 2 05 PM 2 00 PM Tee Range lo Search Fiom Tua 2001
28. System Log dialog box 4 Select a result to display the event details on the right 5 To save the log search results click Save events to file and save the file 6 Click Close License Plate Recognition License Plate Recognition LPR is a licensed feature that allows users to read and store vehicle license plate numbers from any video streamed through the Avigilon Control Center 59 Avigilon Control Center Enterprise Client User Guide Note The License Plate Recognition options will only appear if you have the feature licensed and installed on the server setting Up License Plate Recognition 1 Right click a server in the System Explorer then select Setup to open the server Setup dialog box see Accessing the Server Setup for more information 2 Click License Plate Recognition 3 When the License Plate Recognition dialog box appears select a lane from the left pane The number of lanes listed is determined by the number of License Plate Recognition LPR channels licensed on the server License Plate Recognition Avigilon Demo HWR Settings watch List License Plate Lane Name Lane 1 Camera 1L HD LP 50 Lenze Pilate Configuraborc BrtshCoblumbve Pre Evert Record Time 5 seconds PostEvent Record Time 5 second Mee mm Confidence Ares to Scan for Licence Plates Enable thes lana Figure A License Plate Recognition dialog box Settings tab 4 Complete the following fields o Name enter a
29. and full quality You can bias the image panels to display video in high quality and low frame rate or low quality and high frame rate The Change Display Quality settings only affect the image panel display and does not affect the actual video quality or image rate between the camera and the server To change the camera s actual display settings see Compression and Image Rate 1 Open the Change Display Quality dialog box o Select Tools gt Change Display Quality a o Inthe toolbar click Change Display Quality 2 Inthe Change Display Quality dialog box select one of the following 129 Avigilon Control Center Enterprise Client User Guide Change Display Quality Select the display quality This setting does not affect the recorded image quality O Maximurn Go High Medium Low 1 Monochrome Restore Defaults Figure A Change Display Quality dialog box o Maximum displays the full video resolution with the lowest image rate o High displays 1 4 of the full video resolution o Medium displays 1 16 of the full video resolution o Low displays 1 64 of the full video resolution with the highest image rate 3 Select the Monochrome check box to display the video in black and white 4 Click OK Changing the Image Panel Display Adjustments Settings You can change the image panel display settings to bring out video details that are hard to see with the image panel s default settings 1
30. be useful for your purposes Use the General dialog box to change the server s name to something more meaningful to your surveillance system 1 Right click a server in the System Explorer then select Setup to open the server Setup dialog box See Accessing the Server Setup for more information 2 Click General 22 Setup 3 Inthe General dialog box enter a new server name General Building 1 Server Name Building 1 Figure A General dialog box 4 Click OK Recording Schedule Use the Recording Schedule dialog box to set the recording schedule for the cameras connected to the server By default the Avigilon Control Center is set to record motion and configured events when they occur Once the recording schedule is set camera recordings are made automatically Using Templates to Modify the Recording Schedule The recording schedule is set by using templates that tell cameras what to record and when to record For example you can create one recording schedule template for the weekdays and another for the weekend Note Some features are not displayed if the server does not have the required license or if you do not have the required user permissions Adding a Template 1 Right click a server in the System Explorer then select Setup to open the server Setup dialog box see Accessing the Server Setup for more information 2 Click Recording Schedule 3 Inthe Recording Schedule dialog box click Add
31. before the image is considered to have motion Tip The Motion indicator above the Threshold slider will move to indicate how much motion is occurring in the current scene Only when the motion indicator moves to the right of the Threshold marker will the camera note the motion In the Pre Motion Record Time and Post Motion Record Time boxes specify how long video is recorded before and after the motion event Click OK Privacy Zones You can set privacy zones in the camera s field of view to block out areas that you do not want to see or record Adding a Privacy Zone Note 1 78 You can add no more than 4 privacy zones per camera Right click the camera in the System Explorer then select Setup to open the camera Setup dialog box see Accessing the Camera Setup for more information Click Privacy Zones In the Privacy Zones dialog box click Add and a green box will appear on the image panel Privacy Zones Privacy Zones Privacy Zone 2 Privacy Zone 1 Pracy Zone 2 la Add date Figure A Privacy Zones dialog box 4 Move and resize the green box until it covers the area you want to block out 5 Click OK Editing and Deleting a Privacy Zone 1 Right click the camera in the System Explorer then select Setup to open the camera Setup dialog box see Accessing the Camera Setup for more information Click Privacy Zones In the Privacy Zones dialog box select a privacy zone from the P
32. cameras in a single file and the video maintains its original compression AVE video is played in the Avigilon Control Center Player where the video can be authenticated against tampering and be re exported to other formats 1 Click 4 Export to open the Export tab 160 Export E View Export D Preview 2010 Aug 18 01 asi 418 PM E Camera bo Export QA Local Client SA Building 1 Es TIMP HD PRO C Cs 16MP HD PRO C ls 3 0MP HD DN Cl 5 0MP HO DM eb ENCAPORT 13228 Cas ENCAPORT A Export Options Format Native ci Export Control Center Player Installer C Spit file into sizes of 700 CD ROM ME From wel 20100818 W ori1zor10 PM To Wed 2010 08 18 w 02 25 32 063 PM Days Hours Minutes Seconds Co Export at Full image rate Export one image every 0 aL i E al er E Start Export Wednesday August 18 2010 2 00 Ph 215 PM Figure A Export tab for recorded video export In the Format drop down list select Native In the Camera to Export list select the camera video you want to export Enter the time range you want to export The time range is highlighted on the Timeline by black time range markers You can also drag the time range markers to modify the time range Set the export image rate Option Description Select this option to control how many images per second are exported Export at __ image ra
33. check box then set the time between each reference image Editing and Deleting a Template 1 Right click a server in the System Explorer then select Setup to open the server Setup dialog box see Accessing the Server Setup for more information 2 Click Schedule 3 Inthe Schedule dialog box select a template from the Templates pane and perform one of the following o To edita template modify the schedule 24 Setup o To rename a template click Rename Template and enter a new name o To delete a template click Delete Template 4 Click OK setting Up a Weekly Recording Schedule You can set up a week s recording schedule by applying templates to cameras for each day of the week 1 Right click a server in the System Explorer then select Setup to open the server Setup dialog box see Accessing the Server Setup for more information 2 Click Recording Schedule 3 Inthe Recording Schedule dialog box select a template from the Templates pane 4 Inthe Default Week area select the cameras and days of the week this template applies to Default week Sunday Monday Tuesday Wednesday Thursday Friday Saburday 5 0mP HD C 2920 S EHS ZA 2 0 AD DOME DEIR 5 0MP HO DOME DN IRG345 Weekends Weekday Defauk Defauk Default Default Default z Figure A Recording Schedule dialog box Default Week 9 Click OK Recording and Bandwiath While the Schedule dialog box sets what cameras record the Recordi
34. discovered HYR IP Address 127 0 0 1 Base Port 50080 Connection Speed LAN MMA Version 4 0 0 7 23582 Figure A Manage Server Connections dialog box 2 Inthe Find Server dialog box enter the Hostname IP Address the Base Port and the Connection Speed of the server you want to discover Avigilon Control Center Enterprise Client User Guide Find Server Hosthame 1P Address 1 32168 1 12 Base Pork 50080 2 Connection Speed Figure B Find Server dialog box The base port is 50080 by default You can change the base port number in the Avigilon Control Center Admin Tool See the Avigilon Control Center Server User Guide for more information Tip Set the Connection Speed to WAN if you are on a low bandwidth network for example internet or wireless network and select LAN if you are on a high bandwidth connection for example office or home network This enables the Avigilon Control Center to better manage your bandwidth and image rate 3 Click OK If the server is found the server will appear in the Manage Server Connections dialog box If the server is not found check the following then try again The network settings are configured correctly The firewall is not blocking the application The Avigilon Control Center Server software is running on the server Logging Into and Out of Servers To access your Avigilon High Definition Surveillance System through the Client software you must log in to the
35. is removed from the armed image panel Note If you choose to close a video in the armed image panel the video is removed but the alarm continues to be active 137 Avigilon Control Center Enterprise Client User Guide Video triggered by a rule are queued in the armed image panel after alarms with the most recent video displayed first Rules video are not labeled and do not need to be acknowledged 138 License Plates License Plate Recognition LPR is a licensed feature that allows you to monitor vehicle license plates that are detected by the Avigilon Control Center You can use the license plate overlay to monitor license plates as they are detected Or you can use the License Plate Watch List feature to alert you when specific license plates are detected To setup License Plate Recognition see License Plate Recognition for more information License Plate Overlay While you monitor video in an image panel you can also monitor license plates as they are detected by the Avigilon Control Center When the license plate overlay is enabled detected license plate numbers are displayed in the bottom right corner of the image panel To enable the License Plate overlay 1 Select View gt Image Overlays gt License Plate 2 Add acamera configured for license plate recognition to the View License Plate Recognition Watcn List The License Plate Recognition LPR Watch List tracks the license plates you ve configured the A
36. on the Timeline by the black time range markers You can also drag the time range markers to modify the time range In the Events to Search For area select the types of events to include in the search Search 6 Inthe Text to Match area enter text to search for in the titles and descriptions of bookmarks 7 Click Start Search Viewing Event Search Results 1 Inthe Search Results area select a search result The event is highlighted on the Timeline and the video is displayed in the search image panel Details about the search result are displayed on the right Tip You can change the size of the image panel by moving the edge of the search results 2 Use the Timeline controls to review the event See Playing Back Recorded Video for more information 3 Click Export this event to export the selected event video See Exporting Recorded Video and Images for more information 4 If you want to further refine your search click Perform a pixel search on this event You can now search for any pixel movement in the selected result See Performing a Pixel Search for more information 5 Click Bookmark this event to bookmark the selected search result See Bookmarking Recorded Video for more information 6 To export all listed results click Export results to a file and save the file Performing a Bookmark Search The Bookmark Search allows you to search for a specific bookmark 1 Click Q search to open the Search tab 2 Inthe
37. or log out Listening to Audio in a View Note This feature is only available if there is an Audio Channel License installed If there is an audio input device linked to the camera the Audio bar is displayed when you monitor the camera s video The Audio bar allows you to listen to what is occurring in the video Note Some features are not displayed if the server does not have the required license or if you do not have the required user permissions To listen to the audio detected by the audio input device perform any of the following fe In the lower right corner of the image panel click to mute or activate the audio Move the slider to change the volume 117 Avigilon Control Center Enterprise Client User Guide Figure A Audio bar Broadcasting Audio in a View If there are speakers linked to the camera the Microphone icon is displayed when you monitor live video The Microphone icon allows you to broadcast your verbal response to something that is occurring in the video like a Public Address P A system Note This feature is only available if there is a Speaker Channel License installed To broadcast audio hold 0 and speak in to your microphone The red bar moves to show the microphone s audio input levels If the level is low speak louder or adjust the microphone volume in the Windows Control Panel Release the button to stop the broadcast Triggering Manual Recording Cameras are set to fo
38. panel select a grey line to delete the border between two image panels When a line is highlighted in red the line can be deleted o To restore an image panel select a dotted line to divide a large image panel into two When a dotted line is highlighted in green the line can be restored o To restore all default View layouts click Restore Defaults All custom layouts in the Layouts list will be replaced Note You can only add or subtract lines to create a rectangular shape 5 Click OK to save your changes The previous View layout has been replaced with your customized layout Tip The keyboard commands used to access View layouts are linked to the layout s position on the View Layouts list For example if your custom layout is placed at the top of the Layouts list layout 1 you can press Alt 1 to use that layout Making a View Full Screen You can maximize a View to make full use of a monitor 102 Views On the toolbar click E Full Screen Ending Full Screen On the toolbar at the top left of the screen click End Full Screen Tip The toolbar is hidden when the application is idle Move your mouse to display the toolbar Cycling Through Views Once you have multiple Views setup you can cycle through the Views by displaying each one for a few seconds This is useful when monitoring a large number of cameras 1 Activate the Cycle Tab feature o From the View menu select Cycle Views o On the
39. panel and select Restore Down Inside the image panel click ELSRestore Down Double click the image panel Displaying Video Overlays When you monitor video in a View you can select the type of information that is displayed over the video Select View gt Image Overlays then select one or more of the following Option Description Camera Name Displays the name given to the camera 128 Video Camera Location Displays the location given to the camera Timestamp Recorded video only Displays the exposure timestamp for the video Live video only Displays the recording status of a camera The recording status is indicated by the round Record Indicator icon on the top left corner of the image panel The color of the icon shows the camera s recording status Record Indicator Red recording triggered by an event Blue recording Grey not recording Select the Record Indicator icon at any time to begin manual recording PTZ Controls Live video only Displays the onscreen controls for PTZ cameras Motion Activity Highlights detected motion events in red Live video only Displays license plate numbers as they are detected License Plate Note This feature is only available if the License Plate Recognition feature is installed Changing the Image Panel Display Quality Settings If you do not have enough network bandwidth or processing power you may not be able to watch video at the full image rate
40. panels to display live video Live video have a blue border around the image panel To display live video in a View perform one of the following Select View gt Live On the toolbar select Live To switch a single image panel to display live video right click the image panel and select Live Using Instant Replay To review an event that just occurred you can immediately access recently recorded video through the instant replay feature Right click the image panel and select one of the instant replay options Replay 30 Seconds Replay 60 Seconds Replay 90 Seconds The image panel immediately plays back the camera s most recently recorded video Zooming and Panning a Video The zoom and pan tools allow you to focus on specific regions in a camera video 113 Avigilon Control Center Enterprise Client User Guide Using the Zoom Tools The most common way to zoom in and out of the video image is to rotate the scroll wheel on your mouse The software also includes a set of Zoom tools that can be used with your mouse 1 Select a Zoom tool o From the Tools menu select Zoom In Tool or Zoom Out Tool th th E 2 Us GAP Kn ai o Onthe toolbar click Zoom In Toolor Zoom Out Tool 2 Click the image panel until you reach the desired zoom depth Using the Pan Tools You can right click and drag inside an image panel to pan the video image Or you can use the Pan tool 1 Select the Pan
41. perform the following 1 Atthe top of the Connect Disconnect Cameras dialog box click Find Camera 2 Inthe Find Camera dialog box complete the following fields 15 Avigilon Control Center Enterprise Client User Guide Find Camera Search From Server Search Type Camera Type Avigilon Camera Type IPF AddressHostname Start IF Address o 4 4 Control Port 55080 3 End IF Address foe a Control Port 55080 E Cancel Figure A Find Camera dialog box IP Address Figure B Find Camera dialog box IP Address Range o Search From Server select the server that you want the camera to connect to o Search Type select a search type o Camera Type select the camera s brand name Tip Select ONVIF to discover cameras that are ONVIF complaint o IP Address Hostname For IP Address search only enter the camera s IP address or hostname The camera and server s gateway IP address must be set correctly for the camera to be found o Start IP Address and End IP Address For IP Address Range search only enter the start and end IP addresses Only addresses in that range will be searched for the selected camera type o Control Port enter the camera control port number o Provide the User Name and Password for the camera if required 3 Click OK If the camera is discovered it will appear in the Discovered Cameras list You can now connect the camera to a server Connecting a Camera to a Server O
42. search or Regular Expression search d Inthe Action to Take area select which action to take when the filter finds a match to your text criteria e Click OK 3 On the Configure Data Format screen click OK to add the new data format to the data format list Adding a Transaction Exception To help monitor unusual transactions you can set up transaction exceptions Transaction exceptions can help you identify unauthorized discounts fake returns and manual price overrides In the POS Transaction Setup wizard click Add when you arrive on the Set Transaction Exceptions page When the Configure Exception dialog box appears complete the following procedure 49 Avigilon Control Center Enterprise Client User Guide Configure Exception Properties Text to Match Match Text 2 Match Value Figure A Configure Exception dialog box 1 Enter a name 2 Select one of the Text to Match options Select And do this Enter text for the exception to search for Match Text The exception will monitor all transactions for the text entered in the Text to Match field Enter the value that triggers the exception and enter the text that may appear around the value Match Value The exception will monitor all transactions for values that match what you enter in the Text Before Value Match When Value and Text After Value fields 3 Click OK Editing and Deleting a POS Transaction Source 1 Right click a server in
43. the System Explorer then select Setup to open the server Setup dialog box see Accessing the Server Setup for more information 2 Click POS Transactions 50 Setup POS Transactions Building 1 Transaction Sources Register A Transachon Source IP Address 192 168 171 862 Data Format Format A Delete Figure A POS Transactions dialog box 3 Inthe POS Transaction dialog box select a POS transaction source then perform one of the following o To edit the POS transaction source click Edit Go through the POS Transaction Setup wizard and make the required changes on each page On the last page click Finish to save your changes Refer to Adding a POS Transaction Source for details about the editable options o To delete the POS transaction source click Delete When the confirmation dialog box appears click OK Email Notification Use the Email Notification dialog box to prepare the server for sending email messages in response to specific events You can set what events require email notification and who receives the emails setting Up the Email Server Before emails can be sent the server must be set up to send emails 1 Right click a server in the System Explorer then select Setup to open the server Setup dialog box see Accessing the Server Setup for more information 2 Click Email Notification 51 Avigilon Control Center Enterprise Client User Guide 3 Inthe Email Notification dialog box
44. the camera you want to disconnect from the Connected Cameras list then perform one of the following 20 Setup o Click Disconnect The camera is disconnected from the server and moved to the Discovered Cameras list o Drag the camera into the Discovered Cameras list Upgrading Camera Firmware Camera firmware updates are typically included with the Avigilon Control Center Server update packages Camera firmware updates are automatically downloaded and installed to the camera When the camera firmware is being upgraded video from that camera cannot be displayed and the System Explorer will display the following symbol beside the camera Sistem Explorer Local Client Epa Avidion Demo NYA Aa Building 1 Ss 5 0MP H0 E 207 0 o 2 0MP HD H264 61 Figure A System Explorer camera firmware upgrade When the firmware upgrade is complete the System Explorer will display the Camera Connected icon again and video from the camera will display Server Setup The server Setup dialog box is responsible for all the Avigilon Control Center features that are configured and stored on the server Refer to any of the following sections to access and configure the server setup Note Some features are not displayed if the server does not have the required license or if you do not have the required user permissions Accessing the Server Setup Perform one of the following steps to open the server Setup dialog box Select To
45. then click Next 43 Avigilon Control Center Enterprise Client User Guide POS Transactions Setup Set Transaction Source Device Set the IP address and port for the banzaction source device Hostname IP Address 192 168 1 210 Port 10001 Figure A Set Transaction Source Device page 5 Select a Transaction Source Data format then click Next If the source data format needs to be added click Add Or click Copy From to create a new data format based on the selected data format See Adding a Transaction Source Data Format for more information 44 Setup POS Transactions Setup Set Transaction Source Data Format Select the data formal lo use for this bansachon source Dats Format 1 Data Format 1 eb Edi e Copy From Remove ap Add Figure B Set POS Transaction Source Data Format page On the Set Transaction Exceptions page select any exceptions that need be monitored then click Next If exceptions do not need to be monitored just click Next Click Add to add an exception See Adding a Transaction Exception for more information POS Transactions Setup Set Transaction Exceptions select exception s for this transaction source Exception 1 45 Avigilon Control Center Enterprise Client User Guide Figure C Set Transaction Exceptions page 7 Select the cameras to link to the transaction source and set the amount of time video nee
46. to each server Server View also gives you quick access to your maps web pages and saved Views Site View allows you to customize the way servers cameras encoders maps saved Views and web pages are displayed in the System Explorer You can organize the cameras by location or only display maps of the surveillance site Accessing site View Site View allows you to customize the System Explorer display The default Server View lists all the cameras on the network by the server they are connected to This may not be logical for your surveillance site SO you can create a Site View that reflects your surveillance requirements For example you can create a Site View that mimics the layout of each floor in your building To access Site View select Site View from the System Explorer drop down list System Esplorer 7 Sener View QA Local Client Ea Server view ma Avigilon Demo NYA B a Building 1 a Site View Figure A System Explorer If you have not created a Site View you will be prompted to set up a new Site View Click Yes then see Adding a Site for more information 95 Avigilon Control Center Enterprise Client User Guide Adding a site 1 Select File gt Edit Site View to open the Edit Site View dialog box If you try to access the System Explorer Site View before a site has been added you will be prompted to set up a new site Click Yes to open the Edit Site View dialog box Edit Site View
47. to where you want to start the bookmark then right click and select Add Bookmark The Edit Bookmark dialog box appears and the bookmark time range is highlighted on the Timeline Edit Bookmark Cameras EI Local Client Time Range to Bookmark a De Building 1 From Ga 2 0MP HD DOME DN H IR 8157 Thu 2011 05 12 10 28 01 2581 PM Es 2 0MP HD H264 B 1 43908 Sun 2011 05 15 wl 05 59 03 255 AM Duration Days Hours Minutes Seconds Description Protect bookmark data Cancel Figure A Add Bookmark dialog box 2 Enter aname for the bookmark 3 Inthe Cameras pane select all the cameras that are attached to this bookmark Note You can only bookmark multiple cameras from the same server 4 Inthe Time Range to Bookmark area enter the time you want to bookmark You can also move the black time range markers on the Timeline to adjust the time range 125 Avigilon Control Center Enterprise Client User Guide 5 Inthe Description field enter any information about the bookmark 6 To protect the bookmark video from being deleted select the Protect bookmark data check box Note Protected bookmarks are never deleted Be aware that bookmarked video take up space and become the oldest video on the server 7 Click OK Editing Deleting or Exporting a bookmark 1 Click the bookmark on the Timeline then perform one of the following Bookmarkl Start Sat Jul 10 2010 6 19 06 PM End Tue Jul 13
48. used when the camera actually connects to the server To set up a failover connection complete the Connecting a Camera to a Server procedure and set the failover Connection Type and License Priority Example Cameras A B C D E and F have failover connections set up to two different servers Assume each server has 6 camera channel licenses and the license priority is set to 1 for each connection NVR 1 NVR 2 NVR 3 Connection Type T 1 O RA E D Primar i d os D or ep E ep A APC Secondary zF zB 2D aPC ep E aP A Tertiary ep D a E ep D Figure A Primary connections When the first server fails cameras A and B from NVR 1 automatically connect to their Secondary server NVR 2 19 Avigilon Control Center Enterprise Client User Guide VR 1 NVR 2 NVR 3 Connection e Type 12 1 ae A ep C O et Prima da ep H ep D O er ep E ep A aPC Secondary 6 a H ep D aPC 6 E ee A Tertiary PD 6 E 62 H Figure B NVR 1 fails When the second server fails cameras E and F automatically connect to their Tertiary server NVR 2 VR 1 NVR 2 NVR 3 Connection gt Type 1a aA O Cc aE Primar gt aB 2D aF E A aC Secondar V aF ep ep D aPC ep E ep A Tertiary ep D or B Figure C NVR 2 fails Disconnecting a Camera from a Server 1 From the Tools menu select Connect Disconnect Cameras 2 In the Connect Disconnect Cameras dialog box select
49. zan 9 37 24 AM Oh moras tacos 9 97 25 AM Gp 10r23 2009 9 37 18 AM Oh L tze 5 37 17 am OR 10r28 12009 9 37 11 AM O telen 9 37 10 am Oh ue 9 36 18 AM O 1ofzatz009 9 35 15 AM OR aiaa 9 32 06 am OR 10r23 2009 9 32 03 AM O Lores tooo 9 32 03 am O L tze 9 32 03 AM OR ia 9 32 02 AM Oh oras tacos 9 32 02 AM O L tze 9 31 57 AM OO Lorzstz009 9 31 57 AM GP L tze 9 31 54 AM Carora G 0MP HD DOME 3600 7560 conrected Successfully upgraded Firmevans on camera 1 D I Communication bo S 0MP HiDAT has been restored Successhully upgraded Firmevane on camera 2 DP Communication bo 2 0MP HDAC has been restored Successfully upgraded Firmavane on camera 1 OMPSHD C 24 Communication ba 10524002990 has been restored Successful upgraded firmevane on carrera DMP AD C Communication to 5 0MP HD C has been restored Suctesshuly upgraded Trraane on camera LEMP HDPE OH Communes bo 16 EGG C has been rested Successfully upgraded Firmavans on camera EW APCRBTI 23 Comunicaci n bo ENC IPORT 22191 has been reshored Upgrading imee on camera ENC APORTL22197 Upgrading finan on Carra 3 0RP HD 246V Upgrading finan on camera 5 DMP HD C Upgrading Greene on t mera HP A Upgrading firmara on comers EMP PROC Upgradiro imee on camera 3 0HP Bebak commection m s detected wah IP address 192 169 The LES plugin mary mot hase been installed property or the The Server application E atkreug DI 25 result found Figure A
50. 06 28 m 015505305 PM Ter Tue 2011 06 28 8 0221 10 747 PM Dussier b 0 d IIb Dar Mos Mres Seconds Events to Search For Tel lotion Everts Digital input Everts Stat Time uation Men dun 27 2011 100A aM 235 Mon Jun 27 2011 10502278M 204879 Mon Jun 27 011 Ee PM 240M Mon Jun 27 2011 24541 FPM 235310 Tue Jun 28 2011 9502GAM F Tug Jup 28 2001 1254027 PMH DU 2 Tua Jun 28 2011 1 5611 PM 000014 Tue Jun 28 2011 15652PHM 00001 Tus Jun 28 2001 15701 PM 000 01 Tue Jun 28 2011 15705PM Dam Tue Je 28 2011 15711 PH 0 01 45 Tue Jun 28 2011 1 55 05 PM 0 01 33 Tue Jun 28 2011 20041 P 00005 Tus Jun 28 201 200 50 PH DO Tue Jun 28 2011 20055PM 000234 Tue Jun 28 2011 201 30PM 00015 Tus Je 28 201 201 53 Pal 0000 01 Tue Jun 28 2011 20203PM 00016 Tue Jun 28 2011 20223 PH OO 24 710 PM 215 Pm 23 20 FM Conas bo Search QA Local Client E buiding gin TEMP HD PROC 85mm Mea 2 0MP HD H264 01 10004 Lol Y SOMP HD ON Cle ENCAPORT OS ENCAPORT sents tans o Motion Eveni Stet Tue Jun 28 2001 99025 AM Erect Tue Jun 28 2001 33651 PM Danae 5 hours 5 arate 22 seconds Ei Esport thes event gt Performa a pion peach om ther event I Bockmark this event ai gt Expert nepults ho a Ae In the Camera to Search area select all the cameras you want to include in the search In the Time Range to Search area set the date and time range of your search The time range is highlighted
51. 2010 9 54 29 AM Server Building 1 Camera 5 0MP HD DN Created by administrator Created on Mon Jul 12 2010 2 47 07 PM ce Export Edit EY Delete 12 AM AFM Tte A TAF 12 AM d 1 A Se et Figure B Bookmark properties To Do this Edit a bookmark Click Edit then make your changes Delete a bookmark Cic Delete When the confirmation dialog box appears click Yes Export a bookmark Click Export then complete the Export tab When editing a bookmark refer to Adding a Bookmark for details about the editable options When exporting a bookmark refer to Exporting Recorded Video and Images for information about the export options 126 Video Reviewing POS Transactions While you monitor recorded video you can also review the POS transactions that occur in the video 1 Add a camera that is linked to the POS transaction source to the View and display the camera s recorded video 2 Inthe image panel click View POS Transactions If there are more than one POS transaction source linked to the camera you will be prompted to select one The POS transactions are displayed in the next image panel View La Je Register A Wed Jal 13 2011 112355 PH Welcome to the Avigilon Store L234 Center Street Vancouver Salsa 3 93 Total 63 598 TL37 EZO1L 1 23 55 DR Eye Register A Wed Jal 13 Z011 1 23 57 PM Welcome to the Avigilon Store 1239 Center Street Vancouver
52. 3 If there is more than one digital output linked to the camera you will be prompted to select the digital output you want to trigger Monitoring POS Transactions lf a camera is linked to a point of sales POS transaction source you can monitor live POS transactions while you monitor video from the linked camera 1 Open the camera s video in an image panel 2 Inthe image panel click View POS Transactions Note Ifthe camera is not linked to a POS transaction source the icon is not displayed If there are more than one POS transaction source linked to the camera you will be prompted to select one The POS transactions are displayed in the next image panel 119 Avigilon Control Center Enterprise Client User Guide Esqueber A Wed Jul UL 2011 115525 PH Belt Loos Cheese Gottes Shirt Belt Egga Coat Coffee Shire voids Cheese Eygs Belt Jeans Hat Egs 16MP HD PRO C 86mm TIR Figure A Live POS transactions displayed in an image panel Each transaction is separated by date and time and the most recent transaction is highlighted in blue 3 To display cameras that are linked to the POS transaction source click View Camera in the POS transaction image panel If multiple cameras are connected to the POS transaction source you will be prompted to select one Monitoring Recorded Video While monitoring recorded video you can perform any of the following procedures Adding and Removing Camera
53. 41 Penorming al BN Ehe EE 142 VIEWING Event Search RESUS si iio 143 PFerformingd a Eet lge E 143 Viewing Bookmark Search Results oocccoccccoccococcnoconononnnonononncnconcnonnnonnnnnnnnnnnrnnnnnnnnnnnnnnnnnnnnnnnnns 144 Peroming a IK Ch S CARCI ical obio a ace 145 VIEWING Pixel Search E IC 146 Performing a TRAUMAS E an 146 Viewing Thumbnail Search Hesulte A 147 Perronming an Alarm Sears iii ies 148 VIEWING Alarm Search Res lls EE 149 Performing a POS Transaction Search oannannnannnnnnannnnnnrnnonrrnrernrrrnrrnrrrnrrnnersnrrnrronrrsnrrnrrnnernrrrnrrnnene 150 Viewing POS Transaction search Results iii oa ie alee ee nee inl eee A ee 151 Performing a License Plate Gearch 152 Viewing License Plate Search Results 153 EXDO Reem Eee eter ee EE EE et ener A A 155 Exporting a Snapshotof an E e EE 155 E COOKING Ve IMages raid oia ica 158 Exporting Recorded Video and IMageS EE 159 ACCESSING ING EXPO TaD nubecita tibia 160 EX DOING NAIVE VIGGO EE 160 EXPONINOAVIVISO EE 162 Exporting PNG JPEG 0r TIFF Mages vu dd 164 EXDOMINGse Dalle Frm ier Le 166 viii Table of Contents EXPORINA WAV AUGO EECH 168 BACKUP a 170 Backing Up Recorded Video On Demand 170 ADD NOIK E 172 ACCESSING NE VVGD NOP EE 172 Ubdatind the Client SOWA EE 173 Supported License EE 174 RODOM BUO Saaren 176 Se lee Re ein lune E 177 Image Panel amp Camera COMMANGG ccccccccssccceseeceeeeceueeceueeceueecueceueeseueessueessue
54. AN if you are on a high bandwidth connection for example office or home network This enables the Avigilon Control Center to better manage your bandwidth and image rate 3 Click OK If the server is found the server will appear in the Manage Server Connections dialog box If the server is not found check the following then try again 13 Avigilon Control Center Enterprise Client User Guide The network settings are configured correctly The firewall is not blocking the application The Avigilon Control Center Server software is running on the server Editing and Deleting a Server Connection Use the Manage Server Connections dialog box to edit and delete your server connections 1 Select File gt Manage Server Connections Manage Server Connections a Building 2 VA Building 1 Fa Bullding 3 Automatically discovered HYR IP Address 127 0 0 1 Base Port 50080 Connection Speed LAN NV Version 4 0 0 7 23562 Figure A Manage Server Connections dialog box 2 Select a server on the Server list then perform one of the following Note You cannot remove or edit the IP address and base port of servers that were automatically discovered o To edit the server connection click Edit Update the server IP Address Base Port and Connection Speed as required then click OK Refer to Discovering Servers for details about the editable options o To delete the server connection click Remove Server 14 Setup
55. Ae 8 Navigating the Application mii A iaa 8 Adding and Removing Cameras in a View 10 Adding a Camera to a View 10 REMOVING a Camera From a View 10 Viewing Live and Recorded Vuen 11 SOLID PP a io A T 12 Avigilon Control Center Enterprise Client User Guide Managind Server Connections EE 12 Mee le NEE EE 12 Editing and Deleting a Server Connection ccccccccceecccececeeeecnecceeecueeceucecsueecsueecueessueeseusessunenaass 14 Connect bDIsconnmect Cameras o een 15 DISCOVERING T Came EE 15 Connecung a Camera toa EE 16 Editing the Camera Connection to the Gener 18 Failover COMMECIIONS air arc 18 Disconnecting a Camera from a Genver occcconccnccccncnccocnocononnonnonnnnonnnonnnnnnannonnnnonnnnnnnnnnnnnnnannnnnnnnnnnnnanons 20 Upgrading Camera FirMWare ocooccccccccccncoccnccocnoconnonannononconnnonnnnnnannnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnennnrnnnninaness 21 SOVE r oS EE 21 ACCESSING ING Server EE 21 Ea NEE 22 Sege eege er el 23 Recording and BAN WII ias 25 USers a na e L I EE 2 ENEE EE 3 Scheduled A ee eo ee tan a en eve ee ee 42 POS Keeler lei EE 43 B n INO LIMO AUG ET 51 O O 55 A A 58 Ficense Plate ee e De EE EE 59 SCNEGUIING Server EE 63 A ole A o ae ee 65 ACCESSING the Camera A lo eo o 65 E EE 66 NGIWO Cuca abia ca 68 Table of Contents NAG SANG ISI EEN 70 Compression ANG Image EE 14 Mage DIMENSIONS rrera a E r A A E A 15 Moto Dele CUO Mi EE 76 Fe IMAC 2 OOS EEN 78 Mantal RECO
56. Aveta Contre Center 4 Enterpris Client De ye Iech up pp WM Getting Started EES oyo Gums Fann A pen 198 A Ce Gl Ce Series pire C Laca ian e si Sp Edna gn 1EAMPALFELZ feet 8 ie OMA DOME DAA hka Peete JHP HNH 7 04P H0 APE 1 eso a SHPO toy W s ENC Hea oe Da EHF g s EHCP i ERC Ap HP g s CNC ZER a Wednesday Juy Gb 3811 d e 101 599 Pu vi Speed x E ap n d MA OM ef at AICA A Yew Pew z QVIGILON 20MP HD H264 D40053535 E QVIGILON QAVIGILON Wedeeediy july 08 3011 P H PH 215 PM 30 FM 445 PM TOD FH 315 PH 330 FM 145 PH D EN Figure A Avigilon Control Center Client application window Area Workspace 1 Menu bar Toolbar gt 3 View Image panel H 5 System Explorer Description The right pane where the feature tabs appear A standard Windows application menu that provides access to features not available on the Toolbar Provides quick access to commonly used tools If any buttons are missing from your toolbar click the small down arrow on the right edge of the toolbar to display the hidden buttons Provides a way to organize image panels You can have multiple Views open at once This is the most common tab in the Workspace Displays live or recorded video from a camera Displays all the servers and cameras in your surveillance system Avigilon Control Center Enterprise Client User Guide When you righ
57. Client User Guide Figure B Connect Camera dialog box 4 Inthe Connection Type drop down list select one of the following o Primary the camera will automatically connect to this server if they are on the same network o Secondary the camera will try to connect to this server if they are on the same network and the primary server is not available o Tertiary the camera will try to connect to this server if they are on the same network and the primary and secondary servers are not available Select Secondary or Tertiary to create a failover connection See Failover Connections for more information 5 Inthe License Priority drop down list select the appropriate license priority 1 is the highest priority and 5 is the lowest Note This option is only available if you are connecting to a secondary or tertiary server The License Priority setting decides the order that cameras are connected to the server The server will try to connect cameras with a higher license priority before cameras with lower priority If the server does not have enough camera channel licenses low priority cameras may not be connected A camera channel license is only used when the camera actually connects to the server 6 Click OK 7 Ifthe camera is password protected the Camera Authentication dialog box appears Enter the camera s username and password then click OK Editing the Camera Connection to the Server 1 From the Tools menu select Con
58. Demo NVA Di TIMP HD PRD C tm 16HP HD PRO C Cs 30MP HD DM Les 5OMPHD DMH O 5 0MP HD DIM a ENC APORT 13228 08 ENCAPORT Ea BSHAHED1 Ep BWILLMAN 1 je 5 0MP HD DOME 0H H4R 25431 Ea CHIGGS 1 Sp HEDE Ke Format JPEG images k Compression High Resolution 2552 y 1344 wt Change Image Region 5 Export at full image rate e d e Overlays Terezhamp O Erpat one image every 7 Es i Camela name CI Only keep the most recent imaged ER E Start Export Figure A Live Export tab 2 Inthe Camera to Export list select the camera video you want to export 3 Inthe Formats drop down list select an export format PNG JPEG or TIFF 4 Setthe export image rate Option Description Export at full image rate Select this option to export the live stream at 158 Export the full image rate Select this option to control the time between each exported image Export one image every __ min __sec l l For example if you enter 5 min 0 sec only one image will be exported every 5 minutes Select this check box to limit the number of images stored Only keep the __ most recent image s Be aware that if you do not limit the number of images stored the export will continue until your hard drive is full 5 JPEG images only In the Quality drop down list select the exported image quality level 6 Inthe Resolution field select a resolution for the video image You can manually enter the reso
59. EE 3 10 A A E 20 recording schedule ooocooccccccoccccncoccos 21 23 SEUD EE 19 A a a 10 OS O 35 CAM EE 65 Tele om e eege 50 license plate recognition onnnnnnannenneenene 59 Je Rer EE 88 POS nai 42 W 94 SONO isaac 19 USCIS lada 25 SE 2 date ee e 70 SU ele e NEE 3 eil 96 e EE 96 delete naa O 98 Sia ada 98 software license ENEE 1 Peak atole 86 Satin a 3 stats LEDS cocaina 66 JN O 2 System Bug HRenort 176 System Explorer 6 A A 58 SYSTEM reOuiremen s 1 T A a e Ti 6 FOOD ici 6 U HL e EE 2 e E 19 SOWA E eebe 173 BEE 25 AO o EE 25 A 28 Index e IS 28 VVINGOWS UD EE 33 Users and Groups eebe Ae 25 V ee EEN 112 lee E 130 display qual EEN 127 128 SO eebe 154 Instant replay oocoooccconcconoconoconoconccnono 113 A incubus 8 112 OVAS ernia drid 127 BEER eet 8 119 Ee 8 VOW O Deana a 6 99 a EE 99 CV CIGNA Sioa a a 103 ISC EIT eebe EA ET 102 VOM a 100 O e 105 Ne 99 SAN itis Ee 103 WED DAGES EE 110 W WaN IS EE 61 EEN 172 NEE EE 110 OG EE 110 A E 111 189 Avigilon Control Center Enterprise Client User Guide COIN gees 111 White Balante EE EE EEN 70 WV INGOWS USES EES 33 190 VY ele Te 6 Z POO ie EE 113 120
60. For example http 192 168 2 62 50083 If you have not accessed the Web Client before you may be prompted to install the required plug in software before the Web Client will open 2 When the login screen appears enter your username and password for the server The Web Client is opened in your browser and you can access the video and cameras connected to the server Note Youcan only access one server at a time through the Web Client 172 Appendix E Avigilon Web Client Microsoft Internet Explorer Seles File Edt View Favorites Tools Help ae Address E http J 192 166 2 62 50083 v EI ou Bicomwernt PP Select uve recados ass Qs A pen RR WUES utili viei D a 5 OMP HD DM 3208 ENCAPORT 241 6708 ENCAPORT 28116708 1 QVIGILON AVIGILON QVIGILON AVIGILON Figure A Avigilon Control Center Web Client Updating the Client Software Avigilon Control Center Client software updates are typically included with the Avigilon Control Center Server update packages When you first open the Client software the following dialog box will appear if a Client software update is available 173 Avigilon Control Center Enterprise Client User Guide Update Control Center Client Ja px new version of Control Center Client ts available for download from server ENG LAPTOP 1 gt Update Update to version A UI Do Not Update Continue using version A D A Ab
61. Format drop down list select an export format 3 For the selected export format define your preferences Format Image options This is the recommended export format because the exported image Native maintains its original compression and can be authenticated against Note The Native tampering in the Avigilon Control Center Player sities cabana Select the Export the Control Center Player Installer check box if 9 you want a copy of the Avigilon Control Center Player to be Player to view distributed with your native image file 1 Inthe Resolution field select a resolution for the video image You can manually enter the resolution or click the drop down arrow to select a standard resolution Note The Resolution field automatically maintains the PNG l image aspect ratio 2 Click Change Image Region to only export part of the video image In the Change Image Region dialog box move and resize the green 156 Export overlay then click OK Only areas highlighted in green are exported 3 Select the image overlays you want Timestamp Camera name and Camera location 4 Click Display Adjustments to adjust the Gamma Black Level and or White Level In the Compression field select a compression level Set the image Resolution JPEG Click Change Image Region to only export a part of the video image Select the image overlays you want Click Display Adjustments to modify the image quality 1 Set th
62. K Microphone If you have a microphone and speaker channel license you have the option of enabling a two way audio system This allows people in the video to talk with the operator monitoring the video You have the option of full duplex audio which allows simultaneous communication or half duplex which only allows communication from one side at a time 1 Right click the local client in the System Explorer then select Setup to open the client Setup dialog box For more information see Accessing the Client Setup 2 Click Microphone The Microphone dialog box appears Microphone Client duplex audio setting O Full duples Half duples Figure A Microphone dialog box o Select the Full duplex Audio option to enable two way audio 93 Avigilon Control Center Enterprise Client User Guide o Select the Half duplex Audio option to use the microphone and speakers separately 3 Click OK For more information about the audio features see Microphone and Speaker in the camera setup section 94 Site View What Is Site View Site View is a way to customize the way cameras and servers are displayed in the System Explorer The System Explorer is where all the servers and cameras are organized for easy access The System Explorer is able to organize your surveillance system in two ways Server View and Site View Server View lists all the servers you have access to and all the cameras and encoders that are connected
63. Module 4 Working with Maps and Web Pages in the Avigilon University End User Stream Using a Map You can open a map in any image panel and open video or alarms from the map 1 To open a map in an image panel perform one of the following o Double click a map from the System Explorer o Drag the map from the System Explorer to an image panel o Inthe System Explorer right click the map and select Add to View Es Maps a Building 1 Figure A System Explorer Maps List 2 When the map appears in an image panel perform any of the following 105 Avigilon Control Center Enterprise Client User Guide Figure B Map in an image panel To Review an alarm Display video from a camera on the map Open a linked map Open a linked View 106 Do this When a camera flashes in red the alarm linked to the camera has been triggered e Click the camera to monitor the live alarm video Drag a camera from the map to an image panel Click the camera on the map Click the map icon on the map You can use the Forward and Back buttons to move between maps e Click the saved View on the map Maps Adding a Map You can create a map from any image in JPEG BMP PNG or GIF format The image is used as the map background and cameras are added on top to show where they are located in your surveillance site 1 To start a new map perform one of the following o From the File m
64. O Monthly O Thuedey C Feiss O Saturday O Yesh Figure B Edit Schedules dialog box a To add a new schedule click Add then enter a name for the new schedule b To edit a schedule select a schedule from the list and make the required changes c Inthe Start and End fields enter the time the event is enabled for d Inthe Start Date field enter when the schedule would begin e Inthe Recurrence Pattern area select how often you want the event to be enabled 1 1 Option Description Sch The event would be enabled every day at the same time aily e Select the number of days between each schedule recurrence The event would be enabled every week at the same day s and time Weekly e Select the day s of the week then select the number of weeks between each schedule recurrence The event would be enabled once a month at the same day and time Monthly e Select the specific day or weekday then select the number of months between each schedule recurrence The event would be enabled once a year at the same day and time Yearly e Select the specific day or weekday and month then select the number of years between each schedule recurrence 2 64 Setup 1 2 Click OK Camera Setup The camera Setup dialog box is responsible for all the features that control cameras and the devices that can be connected to cameras Refer to any of the following sections to access and configure the camera setup Note Some features are not
65. OK Next time you try to open Site View in the System Explorer you will be prompted to create a new Site View 97 Views What are Views A View is a tab composed of image panels that allows you to organize how video is displayed For example you can choose to display video from multiple cameras at the same time by using different layouts Adding and Removing a View Views allow you to customize how you monitor video You can add a new View to an existing window or open a new View in its own window to make use of multiple monitors Views can also be removed as required Adding a New View to the Application Window Perform one of the following Select File gt New View From the toolbar click the View button Adding a View to a New Window Perform one of the following Select File gt New Window 98 Views From the toolbar click the New Window button A new window appears You can now position this window to make use of multiple monitors Closing a View from the Application Window Perform one of the following Select File gt Close View On the View tab click the Close View button Closing a Window Perform one of the following Select File gt Close Window Click the Close button on the top right corner of the window View Layouts You can organize how video is displayed through View layouts You can choose to display video from a different camera in each image pan
66. QVIGILON THE BEST EVIDENCE Avigilon Control Center Client User Guide Version 4 10 Enterprise PDF CLIENT E E Rev 1 Copyright 2011 Avigilon All rights reserved The information presented is subject to change without notice No copying distribution publication modification or incorporation of this document in whole or part is permitted without the express written permission of Avigilon In the event of any permitted copying distribution publication modification or incorporation of this document no changes in or deletion of author attribution trademark legend or copyright notice shall be made No part of this document may be reproduced stored in a retrieval system published used for commercial exploitation or transmitted in any form by any means electronic mechanical photocopying recording or otherwise without the express written permission of Avigilon Avigilon Tel 1 604 629 5182 Fax 1 604 629 5183 http www avigilon com Revised 2011 10 18 Table of Contents Jude Le TION EE 1 What is the Avigilon Control Center Cent 1 EE EE eg 1 For More a e Ce EE 2 Ae leie IV ONSINY E 2 IO OI A 2 y O E O PR RO CE A 2 Se A aera at cetacean sack re e XA 3 Tete ibe AAA E ee eze 4 Starting and Shutting Down the Avigilon Control Center Cent 4 Starting the Client Gofbhware AEN 4 Shutting Down the Client Goftware 4 DIS COM CIN e o XA 5 Logging Into and Out Of Gernvere 6 a e UE EE e O A POE UU IA T A
67. Right click an image panel and select Display Adjustments 130 Video Display Adjustments 16MP HD PRO C 0 00 Black Level 0 00 white Level 0 00 Histogram Restore Defaults Figure A Display Adjustments dialog box 2 Move the sliders to adjust the Gamma Black Level and White Level The image panel displays a preview of your changes 3 Click Restore Defaults to clear your changes 4 Click Close to save your changes Displaying Analog Video in Deinterlaced Mode If there are visible interlacing artifacts in the analog camera video you can enable the deinterlacing filter to help improve the video image Select View gt Display Deinterlaced Images 131 Alarms The Alarms tab allows you to monitor and acknowledge alarms Alarms are created in the server Setup see Alarms for more information To watch a video overview of the alarm monitoring feature see Module 5 Alarm Monitoring in the Avigilon University End User Stream Accessing the Alarms Tab Perform one of the following steps to open the Alarms tab From the Tools menu select Alarms On the toolbar click Alarms 132 Alarms i vel fy Search Alarms G LA Y 1 Alarms Active 3 1 Alarms Assigned to You H D Ain Assigned io thers Also Stan Preity Tea Haze Wed Mov 11 2009 230 P A Motion w 1 H Athra Al Status Priority Time Hare Assigned E Wed Nov 11 2009 2 30 PM Emergency
68. Search tab select Bookmark Search The Search Bookmark tab is displayed All available bookmarks are listed on the left 143 Avigilon Control Center Enterprise Client User Guide E View 1 IQ Search Bookmark 3 Seen Camera 1EMP HO PRO C Goen 111 8 e Tite Start Time ae E Broken Window Fri dum 17 2011 4 21 57 Ze un EE Hu A Sumean Jane Dee Sun Jun 19 2011 218 e B Suspicious Meisch ated Jun 22 2011125 B Possible az Fn Juni 24 201 8 31 10 Bookmark Name Suspicious Jane Dos E gt Expert this bookmark Start Sun Jun 19 2011 3 18 57 PM End Sun Jun 19 2011 5 11 06 PM gt Pestorm a pieel search on this bookmark Dusi 1 hours 52 minutes 9 seconds Gi Created By administrator gt Edit this bookmark Careraist 1EMPHILPROLL Seam 11 8 OMP HD H2 4 01 10053326 Created Orne Wed Je 22 2011 30518 PM Dercg set Repaled by Bob Sunday June 19 2011 2 3 00 PM 3 15 PM 330 PM 3 45 PM 4 00 PM 4 15 PM 4 30 PM 5 00 PM 5 15 PM 5 30 PM a gt Figure A Search Bookmark tab In the Search field enter any text that may appear in the bookmark s title description linked camera name or the name of the user who created the bookmark The search is automatically performed on all the listed bookmarks until only the matches are displayed Viewing Bookmark Search Results 144 In the Bookmark list select a bookmark The bookmark is highlighted on the Timeline and the video is displayed in
69. TF 8 v Figure A Configure Data Format dialog box o Name enter a name for the data format 47 Avigilon Control Center Enterprise Client User Guide Description enter a description of the data format Transaction Start Text required enter the text that identifies the start of each Transaction End Text optional enter the text that identifies the end of each O O transaction from the POS transaction source O transaction O Encoding Select the encoding used by the POS transaction source 2 The following figure shows raw transaction data on the left and filtered transaction data on the right Perform any of the following to capture raw data for the source data format Fillers Bau date Filtered data CERLEET AUT e Al some data to wrtieshould be ignored tex cO000asdr ee START RECEIPT ds edst0000Urcben Fare grell Tanguy 000E C OWNED AND OPERATEDODO 100 MONEY 0 140 kg 2 18 kg D 31 GOLD SEAL BABY CLAMS 2 90 HACE GUARANTEFCOO receipt required plesseD006 3 T GOLD SEAL BABY CLANS 2 99 r346980878000Vi 1c ve urbanfare comDDOSAYE 0N GREEN ONIONS MORE SAVES YOU GDOOODAVOCADOS 47700003 0 1 9505 97 1 3 FOR 2 67 0 69 BACONOOOS 4900 50H 6 99 SaweDO 1 5000BASIL SOH 3 50 99 See 0 56 HEREOOL 9900CERLERY 4070000 140 kg B 2 18 kg00 31 JALAPENOS GOLD SEAL BABY CLANS02 990000LD SEAL BABY CLAMSO 0 060 kg E 66 59 kg 0 53 2 S500GPEEN ONIONSO01 3 FOR 2 67000 0900 Som 3 PACIFIC MILE 2 79 50 99 Sa
70. Template in the Templates pane 23 Avigilon Control Center Enterprise Client User Guide Recording Schedule BuildingA Temolatez Weekday l 7 weekdayt Record Moda wi Set ren A Clear Area Weekends 3 1171 T TIT VENTA an Template 0 Continues Jete dd Motion A E AE Ce Leg Ia Eat k Ei j A 1 T Si EE F j IS d ian IFR ah Digital Inputs PEELE LE TERE UT AA EE PE PE E DE Alarms POS Transactions i OW Licen e Plated dd Termplala Me a A A a A LN E EA DO EA CE a E LA G EE E a a E A E ES 16 LES E E a es 8 1 LE A E E E E E LAM 74M E AM 7 AM 9 AM LAM 1PM 30M E Pr 7PM 3PM 11 Pri Delete Template 12 AM 2 Abi 44M i AM D AM 10 AM L Z Ph 4 Pri 6 Pasi a Phi i Ep 12 Ahi Record a reference mage even D Simin 100 sc Figure A Schedule dialog box 4 Enter a name for the template 5 Click the Set Area button then click or drag the cursor across the Record Mode timeline to set the types of events that the cameras will record throughout the day Record Mode Definition POS Transactions Only record video when point of sale POS transactions are made 6 To disable recording in parts of the template click the Clear Area button then click or drag the cursor across the timeline to remove the set recording areas 7 If cameras are not recording in Continuous mode all day you can set cameras to record reference images between events in the recording schedule Select the Record a reference image every
71. age is to rotate the scroll wheel on your mouse The software also includes a set of Zoom tools that can be used with your mouse 1 Select a Zoom tool 121 Avigilon Control Center Enterprise Client User Guide o From the Tools menu select Zoom In Tool or Zoom Out Tool ah jaan Fg at I Wi TE 2 H LO U o On the toolbar click Zoom In Toolor Zoom Out Tool 2 Click the image panel until you reach the desired zoom depth Using the Pan Tools You can right click and drag inside an image panel to pan the video image Or you can use the Pan tool 1 Select the Pan tool o From the Tools menu select Pan Tool j it o On the toolbar click Pan Tool 2 Drag the video image in any direction inside the image panel Listening to Audio in a View Note This feature is only available if there is an Audio Channel License installed If there is an audio input device linked to the camera the Audio bar is displayed when you monitor the camera s video The Audio bar allows you to listen to what is occurring in the video Note Some features are not displayed if the server does not have the required license or if you do not have the required user permissions To listen to the audio detected by the audio input device perform any of the following In the lower right corner of the image panel click to mute or activate the audio Move the slider to change the volume Figure A Audio bar 122 Vide
72. and other playback settings To watch a video of the application s video features see Module 1 Introduction to Avigilon Control Center Client and Viewing Live Video and Module 2 Identifying Bookmarking Searching and Exporting Video in the Avigilon University End User Stream Note Some features are not displayed if the server does not have the required license or if you do not have the required user permissions Monitoring Live Video While monitoring live video you can perform any of the following procedures Adding and Removing Cameras in a View To monitor video add a camera to the View The camera video can be removed from the View any time Adding a Camera to a View Perform one of the following Drag the camera from the System Explorer to an empty image panel in the View Double click a camera in the System Explorer Inthe System Explorer right click the camera and select Add to View The camera is added to the next empty image panel in the View layout Tip You can drag the same camera to multiple image panels to watch the video at different zoom levels 112 Video Removing a Camera From a View Perform one of the following Right click the image panel and select Close Inside the image panel click T Displaying Live Video Once a camera has been added to an image panel you can choose to watch the live video stream You can set the entire View to display live video or only set specific image
73. anoss 14 CONTAS Trenen lolicon 70 CYGCIO Ee 103 D deinterlacing sa ion 130 GIQIAl IADUNS cid 81 SEUD e en O o 81 e 81 e E 83 UIC QC aaa 118 GIS COMING GCL EEN 13 Display Adiustments 129 Display Deinterlaced Images nnannann0annann 130 dual Ste MS adidas 74 E Email Nottcatnon sssri 50 216 EE 52 DEE 53 A ee ened 53 A 63 186 Emal Server arcaico ashen tio 50 export AU tddi 167 ESP de 92 MATES cid 154 164 165 License Plate Watch List 61 NEIE 159 161 EXDOSUNG EE 70 F E We EE 16 E ele e 2 PP E A A E EEA 3 10 13 FUNG SORV EE 3 5 10 Ficker GOMUON ce i a E dina 70 FOCUS ains 12 Full Ch cial ai 102 A EE 94 G E EE EE 20 66 Getting Started WEE 3 CSI OUD S lcd 25 E TAS 29 delta ean eee oer er er eve 35 El EE 35 H Malt te EH 94 I Image and Display oocccocccccccocncccnnocnnocnnnnonos 70 Image DIMENSIONS ccccseeceeeseeeseeeseeeees 76 Mage Pp Mel 6 O 135 IMD OAM ZG end aos 127 CE ee 127 video display E 8 127 image quality EH 14 mage EE 14 import client settings uk 93 License Plate Watch List 61 Windows USGIS oiviccianianianiaian eelef ee iia anita t 33 IR COTEI ca iia 70 le 70 J DOV SUCK A O 90 K keyboard commande 177 L language ssn a 88 License Plate Hecogmton 59 OE Vestidas 137 A 151 SEUD a a 60 VV GUCIY LS tenean a N N 61 137 License Plate Watch ist 61 LICENSE PROA Vian a 14 LVE A e a 157
74. as still images for printing or in PDF format 1 166 Click 4 Export to open the Export tab N e Export View Ah Export Di Preview Camera to Export 2010 Aug 16 01 AB 1 418 PM lt Qal Local Chent A ila ge B Building 1 we Leg TIMP HD PRO C Ce 16MP HD PRO C es 3 OMP HO DN Ga 5 0MP HD DN GO G ENC APORT 13229 Gs ENCAPORT Li Export Options Format Change Image Fiegion Pinter AiGrandcentaRHP Lazelet 4th Floos Paper Letter Time Wed 2010 08 18 0846 17 45 PM Overlays Timestamp Camera name Camera location Add Export Notes Display A4djustments O Start Export Wednesday August 18 2010 2 00 Ph 215 PM 2 30 FM Figure A Export tab for still image export In the Format drop down list select Print Image or PDF File In the Camera to Export list select the camera video you want to export In the Time field enter the exact date and time of the video image you want to export Click Change Image Region to only export part of the video image In the Change Image Region dialog box move and resize the green overlay then click OK Only areas highlighted in green are exported Print Image only Click Print Settings to change the printer and paper size that the image is printed on Select the image overlays you want Timestamp Camera name and Camera location Click Add Export Notes to add notes about the exported image The note
75. bination Select the previous View Ctrl Shift Tab Jump to View Start Stop cycle Views ES Ctrl Y CYCLE Create new View Ctrl T Close current View Col w Open a new window j Ctrl N Switch current View to display live video Ctrl E Switch current View to display recorded video Ctrl 2 179 Avigilon Control Center Enterprise Client User Guide Remove all cameras from the current View Ctrl Backspace Full screen a View End full screen F11 FULLSCREEN Open a saved View The saved View number is te displayed in the System Ctrl G lt Saved View gt REALL Explorer after pressing the first button View Layout Commands Note Customized View layouts are linked to their position in the Layouts list For example if your custom layout is placed at the top of the Layouts list you can use the keyboard command for layout 1 to select the custom layout Keypad Combination View buttons G pre Command Key Combination Change to layout 1 Change to layout 2 Alt 2 2 avout Al Change to layout 3 GE E Ch to 4 ange to layout Ale 4 Lavour a aen 3 Change to layout 5 u 5 Change to layout 6 Att A 6 Lavour a Change to layout 7 180 Appendix Change to layout 8 Ait 8 a EH Change to layout 9 0 WE 1 Change to layout 10 Ait d ec d nl Change to next layout _ Ait 1 Chan
76. cense Plate Watch List match POS Transaction Exception Camera Error System Error and External Software Event Adding a New Alarm Alarms need to be added to the server Setup before they can be monitored in the Alarms tab 1 Right click a server in the System Explorer then select Setup to open the server Setup dialog box see Accessing the Server Setup for more information 2 Click Alarms 3 Inthe Alarms dialog box click Add 4 Select the Alarm Trigger Source then select the required features for the alarm and click Next Add Alarm Select Alarm Trigger Source Alam Trager Source Motion Detection ez 1 0MP HD DM 1 0003 _ Auto acknowledge alann when motion stops Figure A Select Alarm Trigger Source page 5 Select the cameras to link to this alarm then complete the following 37 Avigilon Control Center Enterprise Client User Guide Add Alarm Select Linked Cameras Select the cameta s to link to this slane Ces 1 0MP HD DN 10003 Pre Alanm Record Time 3 seconds Recording Duration min 0 sec _ View linked cameras when alarm is triggered Figure B Select Linked Cameras page a Setthe Pre Alarm Record Time and the Recording Duration b Select the View linked cameras when alarm is triggered check box to automatically display the alarm video in a View when the alarm is triggered c Click Next 6 Select the groups and users that need to receive alarm notifications and decide if
77. cessing the Server Setup for more information 2 Click Users and Groups 3 Inthe Users and Groups dialog box select a user then perform one of the following o To edit the user s information click Edit User Refer to Adding a User or details about the editable options o To delete the user click Delete User Note Users imported through the Active Directory tab cannot be deleted only disabled Adding Groups Groups define what features users have access to Create new groups to tailor what users can access 1 Right click a server in the System Explorer then select Setup to open the server Setup dialog box see Accessing the Server Setup for more information 2 Click Users and Groups 3 Inthe Users and Groups dialog box select the Groups tab and click Add Group 30 Users and Groups Building A Group Mame Administrators Fower Users Standard Users Restricted Users EMOR sers Add Group Figure A User and Groups dialog box In the Add Group dialog box select a group to use as a template for your new group and click OK Add Group Figure B Add Group dialog box In the Edit Group dialog box give the new group a name then select the permissions and camera access rights for the group Clear the check box of any feature or camera you do not want the group to access 31 Avigilon Control Center Enterprise Client User Guide Edit Group Group Members Group Privileges
78. d Display SLR ALO ERA Abari Puasa d BDH 13s 3ra 2 de Irae Hada w J Exposure Sms 19124 429 of a secord Seen Figure A Image and Display dialog box Option Description You can allow the camera to control the exposure by selecting Automatic or you can set a specific exposure rate Ce Note Increasing the manual exposure time may affect the image rate iri You can allow the camera to control the iris by selecting Automatic ris l or you can manually set it to Open or Closed IR Cut Filter You can allow the camera to control the infrared cut filter by select Automatic or set the camera to Color or Monochrome mode If your video image flickers because of the fluorescent lights around the camera you can reduce the effects of the flicker by setting the Flicker Control to the same frequency as your lights Generally Europe is 50Hz and North America is 60Hz Flicker Control Backlight If your scene has areas of intense light that cause the overall image to Compensation be too dark move the Backlight Compensation slider until you achieve a well exposed image Maximum Exposure You can limit the automatic exposure setting by selecting a maximum 71 Avigilon Control Center Enterprise Client User Guide exposure level By setting a maximum exposure level for low light situations you can control the camera s exposure time to let in the maximum amount of light without creating bl
79. d output devices that are connected to the camera The external devices can be used to create alarms or trigger recording events and specific actions through the rules engine See Rules for more information 80 Setup Setting Up Digital Inputs 1 Right click the camera in the System Explorer then select Setup to open the camera Setup dialog box see Accessing the Camera Setup for more information 2 Click Digital Inputs and Outputs 3 Inthe Digital Inputs area select an input O Digital Inputs and Outputs Digital Inputs Sg Digital Input 1 Name Digital Input 1 Recording Duration 2 Follow event Digital Input 1 O Maxinunn time Pre Event Record Time seconds Post E vent Record Time seconds Circuit State Co Normally open Normally closed Digital Outputs Link to Camerals Digital Output 1 5 0MP HD DN 23231 Cancel Figure A Digital Inputs and Outputs dialog box Digital Inputs Settings 4 Enter a name to identify the digital input 5 In the Recording Duration area select one of the following o Select Follow Event to record the entire digital input event o Select Maximum Time to limit the recording time 81 Avigilon Control Center Enterprise Client User Guide 6 Enter how long video is recorded before and after the digital input event 7 Select the digital input s default Circuit State 8 Select the cameras that should be linked to this digital input If the Recording
80. dify the time range Click Start Export In the Save As dialog box name the export file and click Save The Preview area displays the video linked with the audio you are exporting When the export is complete click OK 169 Backup The Avigilon Control Center can be set to back up files automatically but you can also back up files as needed from the Back Up tab For information about configuring the automatic backup see Changing Scheduled Backup Settings Note Some features are not displayed if the server does not have the required license or if you do not have the required user permissions Backing Up Recorded Video On Demand The backup files are stored in a backup folder set by the Avigilon Control Center Admin Tool See the Avigilon Control Center Server User Guide for information about changing the backup folder 1 Select File gt Backup The Backup tab is displayed 170 Backup AA Bea BI hal Preven Carreras to Backup Li Local Chert 5 8 HD Bug le 1 04P HD 0 2235 tag 2 04P H0012143 ca a 424P HDPR0 012179 Clis FH Cls S0MP HiD Ci O 5 0OMIP HID DM 5343 Cts 5 04P HD D0ME DH IS Ce S 04P HD DOME OM4R6 345 pen Wed 20091111 1208901 nm Ta Wed 21111 aA 121408318 PM Duato Sin eis eis e Dm Hoas Mptez Seconds Delete oldest backups when disk ful Wednesday Movember 11 2009 12 09 Pm 1210 PM 13 11 PM 1212PM 12 13 PM Figure A Backup tab In the Camera s t
81. displayed if the server does not have the required license or if you do not have the required user permissions Note The dialog box may appear different depending on the camera Some cameras do not offer the full set of options Accessing the Camera Setup Perform one of the following steps to open the camera Setup dialog box Select Tools gt Setup then select the camera you want to setup from the left pane Inthe System Explorer pane right click the camera and select Setup Note Some features are not displayed if the server does not have the required license or if you do not have the required user permissions Note The dialog box may appear different depending on the camera Some cameras do not offer the full set of options 65 Avigilon Control Center Enterprise Client User Guide Select a camera of server bo setup QA Local Cieri P 10MP HD DN 10003 8 Bulking 1 Avigion 1 OMP HD DNM sa UE Firmware Versi n 4 2 0 0 Resolution 1260720 icons aid Location IP Address 192 168 1 50 bn E Serial Number 09270003 MAC Address 00 18 65 00 27 13 g s 3 0MP HO DOME DN g s D 0MP HD C a qe ENCAPORT 2219 Kees s os ENC PTZ Dome Capte Change the cameras general setligi S gt Change the camera s nebeok settings Ue ENC Exreme Ss ENCP ma 50 3 S Image and Display Compression and Image Rate Blas Charge the camera s image acquisition and KR Change the camera s compresion and E display settings image ale settings
82. ds to be recorded before and after each transaction Then click Next POS Transactions Setup Select Linked Cameras Select the cameras to link to this transaction source CG TIMP HD PRO C Cl 11MP HD PRO C 8236 is 1SHP HO PRO C Ga 30MP HD DM C je 5 0MP HD DM SS EM APOPT 28 Gs Analog Camera 1 Pre Transacti n Record Time 5 seconds Post Transachon Record Tine 2 el seconde Figure D Select Linked Cameras page 8 Enter a name and description for the transaction source then select Enable transaction source to start receiving data from the transaction source 46 Setup POS Transactions Setup Set Transaction Source Name and Description Transaction Source Mame Register EN Transaction Source Description Enable transaction source Figure E Set Transaction Source Name and Description page 9 Click Finish Adding a Transaction Source Data Format When you add a new POS transaction source be aware that the transaction source must have a source data format In the POS Transaction Setup wizard click Add when you arrive on the Set Transaction Source Data Format page When the Configure Data Format dialog box appears complete the following procedure 1 Inthe Properties area specify the following D Configure Data Format Properties Mame New Data Format Desenpbor Transaction Start Text ISTART_RECEIPT Transaction End Text Encoding U
83. e The Duration fields allow you to specify how long the digital output should be active for o Select Pulse to enable the digital output in pulse mode Specify the Period Duty Cycle and Repeat Count for the pulse Select the cameras that should be linked to this digital output When the digital output is triggered all the cameras linked to this digital output begin recording Click OK 83 Avigilon Control Center Enterprise Client User Guide Microphone Note Audio recording requires an Audio Channel License Use the Microphone dialog box to change the settings for any audio input devices that are connected to the camera You can also link the audio to other cameras To use this feature a microphone must be connected to the camera Note The dialog box may appear different depending on the camera Some cameras do not offer the full set of options Changing Microphone Settings 1 Right click the camera in the System Explorer then select Setup to open the camera Setup dialog box see Accessing the Camera Setup for more information 2 Click Microphone The Microphone dialog box appears Microphone Enable Mame H allway Link to Cameral 11MP HD PRO C 82396 5 0MP HD DOME DNAR 6777 84 Setup Figure A Microphone dialog box 3 Select the Enable check box to enable audio recording from microphones connected to the camera Note An error message will appear if you do not have an Audio Chann
84. e how many images per second ips you want the camera to stream over the network In the Image Quality drop down list select the desired image quality number Image quality setting of 1 will produce the highest quality video and require the most bandwidth In the Max Bit Rate drop down list select the maximum bandwidth the camera can use in kilobits per second kbps In the Resolution drop down list select the preferred image resolution In the Keyframe Interval drop down list enter the preferred number of frames between each keyframe If your camera supports multiple video streams you can select the Enable secondary live viewing stream check box When enabled the secondary live viewing stream is a lower resolution video stream that is automatically displayed when you monitor live video on a network that does not have enough bandwidth to display the primary live viewing stream 10 Click Apply to Cameras to apply the same settings to other cameras of the same model 11 Click OK Image Dimensions Use the Image Dimension dialog box to set the image dimensions for the camera You can crop the video image to help reduce bandwidth and increase the maximum image rate Changing Image Dimensions Settings 1 Right click the camera in the System Explorer then select Setup to open the camera Setup dialog box see Accessing the Camera Setup for more information Click Image Dimensions In the Image Dimensions dialog box
85. e image Resolution 2 Click Change Image Region to only export a part of the video image TIFF 3 Select the image overlays you want 4 Click Display Adjustments to modify the image quality Click Change Image Region to only export a part of the video image Click Printer Settings to change the selected printer and paper size Print Select the image overlays you want Click Add Export Notes to add notes about the exported image The notes are printed below the image Click Display Adjustments to modify the image quality 1 Click Change Image Region to only export a part of the video image 2 Select the image overlays you want PDF 3 Click Add Export Notes to add notes about the exported image 4 Click Display Adjustments to modify the image quality 4 Click Start Export 5 In the Save As dialog box name the export file and click Save 157 Avigilon Control Center Enterprise Client User Guide The Preview area displays the snapshot you are exporting 6 When the export is complete click OK Exporting Live Images The Live Export tab exports live video as a series of still images You can choose the file format and select your export preferences 1 Select File gt Live Export The Live Export tab is displayed T eal View A Live Export 3 Preview Camera bo Export 2010 Jul 1203 43 57 374 PM Q Local Cieni P ANG E ENC APORT 241 6708 O ENCAPORT 241 6708 1 BA Avigion
86. e triangle to rotate the field of view e Cameras only Click Change Image Region to change the video region that is linked to the camera on the map In the Change Image Region dialog box change the size and position of the green overlay then click OK 6 Click Save Editing and Deleting a Map You can update a map or delete an old map anytime 1 Inthe System Explorer right click a map then select one of the following 108 Maps E Maps E Building 1 Figure A System Explorer Maps list o To edit the map select Edit Refer to Adding a Map for details about the editable options o To delete the map select Delete When the confirmation dialog box appears click Yes 109 Web Pages You can review online content while monitoring videos in a View by adding web pages to the Avigilon Control Center To watch a video overview of the web pages feature see Module 4 Working with Maps and Web Pages in the Avigilon University End User Stream Note Internet acceses is required to use web pages Using a Web Page To open a web page perform one of the following Double click a web page in the System Explorer Drag the web page from the System Explorer to an image panel Inthe System Explorer right click the web page and select Add to View Web Pages Weather Radar Figure A Saved web pages The web page is displayed in one of the image panels Use the web browser buttons to navigate through the inte
87. earch 2 Inthe Search tab select Alarm Search The Search Alarms tab is displayed d E View R Search Alarm G a Cameras 1 05P HD C12229 E Time Range to Search _Alemms lo Search we g Po o H Emegercn Call Buton 3 wed 2000 11 11 120728695 PM 2 C Northwest Ext Gate Motion C South De Te wed 0611 118 121528373 pw Dunn pe aP ale E Dit Hout Wimet l isnad 22 ieat kard Besch Recut Evert Alum Start Time Hote A EE Sang serge er Tagged Emergency Cal Button 3 Wed Nov 11 2009 1207 46 PM Mast East Gal Button a miaa Erangency Call Bullion 3 W Hor 11 20048 1207 50 PH Tmsseugd Emergency Call Bullion 3 Wed Hor 11 2009 12 06 01 PH Achnovdledged suianslicay Emeigency Call Bulion 3 Wed Nov 11 2009 120804 FH gt Esport this event Tigges ocd Emergency Call bution 3 Wed Nov 11 2009 1208 12 PH Acineadadged suicido Emergency Call bution 3 Wed Nov 11 2009 120515 PM Bookmark tie avert Tree Emergency Call Putin 3 W Nov 11 2008 12025 PH Achnovdeadged automatics Emengency Cal Bution J Wed Nov 11 2009 1208 30 PH Taggered Emergency Call Bution 3 Wed How 11 2009 120822 PH Adinowiedged gulomis Emergenci Call Bullion 3 Wed Mov 11 2009 120823 PH Tied Erepencn Call Bulion 3 id Nov 11 2005 120331 PH thraed atada Emeangency Cal Eudlon 3 Wed Hee 11 2003 12 05 32 PH Tiggeied Emergency Cal ution 3 Wed Mov 11 2009121211 PH Achincwdedged automatically Emergency Call Bution 3 Wed How 11 2009121312 PH
88. ect Setup to open the server Setup dialog box see Accessing the Server Setup for more information 2 Click Email Notification 3 Inthe Email Notification dialog box ensure the Email Notification tab is selected 4 Click Add Email Motifications Building A Emal Nothcabons Email Server Email Groups Email Group Mame New Email Group New Email Group Email Recipients M4 Administrators A user avigilon com 2 d Email D Add User Group Send Test Emal Email Tngger CI System event Motion detected on any camera CI Digital input activated on any digital input POS transection exception on sry Email Settings Altech images fom camera s linked to the event Email Schedule 7 Always 4 Send email at most every 10 min Figure A Email Notifications dialog box 5 Enter a name for the new email group 53 Avigilon Control Center Enterprise Client User Guide 6 Inthe Email Recipients area add all the users groups and emails that are part of this email group Perform any of the following o Click Add User Group to add an Avigilon Control Center user or access group In the dialog box select all the required users and groups then click OK o Click Add Email to add individual emails In the dialog box enter the email address then click OK Tip Make sure the Avigilon users and groups added to the Email Recipient list have a valid email in their user account 7 Click Send Te
89. ect type Object Types From this locatiorr Enter the object names to select examples Figure B Select Users or Groups dialog box Once located the group is automatically added to the Active Directory list and the Groups list All the users in the group are imported into the Users list To edit the permissions assigned to the imported group see Editing and Deleting a Group Imported user information including log in credentials are maintained by the Active Directory In the Users and Groups dialog box you can only disable an imported user or configure the login timeout settings For more information see Editing and Deleting a User Editing and Deleting a Group You can change the access permissions for a set of users by editing their access group Note Active Directory groups can only be deleted from the Active Directory tab 1 Right click a server in the System Explorer then select Setup to open the server Setup dialog box see Accessing the Server Setup for more information 2 Click Users and Groups and select the Groups tab 3 Select a group and perform one of the following o To edit the group click Edit Group Refer to Adding Groups for details about the editable options o To delete the group click Delete Group Note Default groups cannot be deleted 36 Setup Alarms Use the Alarms dialog box to create and manage alarms Alarm triggers can include Motion Detection Digital Input Activation Li
90. el or display video from the same camera at different zoom levels There are 10 pre configured layouts that you can edit to fit your needs Selecting a Layout for a View You can organize how video is displayed by selecting a View layout The figure shows the default View layouts Select View gt Layouts gt Division On the toolbar select the Change Layout button then select one of the layout options 99 Avigilon Control Center Enterprise Client User Guide 36 Divisions W s 6 Divisions WS D Divisions 13 Divisions H 10 Divisions Edit Layouts Figure A Layouts on the toolbar Editing a View Layout If the default View layouts do not fit your surveillance requirements you can customize a View layout 1 On the toolbar select the Change Layout button then select Edit Layouts 100 Views Mis 13 Divisions H 10 Divisions Edit Layouts Figure A Layouts on the Toolbar 2 Inthe Edit Layouts dialog box select the layout you want to change 3 Enter the number of Columns and Rows you want in your layout 4 Inthe layout diagram do any of the following to further customize the layout 101 Avigilon Control Center Enterprise Client User Guide Edit Layouts CE TATI ce Divisiona RER 12 Divisions 3 Divisions H el H H HE 36 Divisions f 6 Divisions H sotsions 13 Divisions HS D Droe Figure B Edit Layouts dialog box o To create a larger image
91. el License 4 Enter a name for the microphone 5 Inthe Source drop down list select the audio input source 6 Inthe Gain drop down list select the amount of analog gain that is applied to the audio input The higher the dB setting the louder the volume 7 Click Listen to test the settings and listen to the audio input device 8 Inthe Link to Camera s area select the cameras that should be linked to this audio 9 Click OK Speaker Note Audio broadcasting requires a Speaker Channel License Use the Speaker dialog box to change the settings for any speakers that are connected to the camera You can also link the audio to other cameras To use this feature speakers must be connected to the camera and a microphone must be connected to your local client Note The dialog box may appear different depending on the camera Some cameras do not offer the full set of options Changing Speaker Settings 1 Right click the camera in the System Explorer then select Setup to open the camera Setup dialog box see Accessing the Camera Setup for more information 2 Click Speaker The Speaker dialog box appears 85 Avigilon Control Center Enterprise Client User Guide 9 Speaker 2 0MP HD H264 D1 1 X Enable Record Speaker Mame Audio Output 1 Volume J 100 Link to Camerafs es 16MP HD PRO C 85mm f 1 8 2 0MP HD H264 D1 10063926 Te 5 0MP HD DN GG ENC 4PORT le ENC 4PORT Microphone Ta
92. enses to the Watch List 1 Right click a server in the System Explorer then select Setup to open the server Setup dialog box see Accessing the Server Setup for more information 2 Click License Plate Recognition 3 When the License Plate Recognition dialog box appears select the Watch List tab 61 Avigilon Control Center Enterprise Client User Guide License Plate Recognition Building 1 Settings Watch List j W abch ei License Plate Minimum Confidence AFF 579 50 BOF 456 50 FGG 768 50 FOH 676 50 GHS 936 50 GOH 595 50 SOG 865 50 Figure A License Plate Recognition dialog box Watch List tab 4 Click Add The Add License Plate dialog box appears Add License Plate Sele Minimum Confidence ne ps 2 Figure B Add License Plate dialog box 5 Enter the license plate number 6 Move the Minimum Confidence slider to determine how similar the detected license plates must be before it is considered a match Setup For example if a license plate on your watch list is ABC 123 and Avigilon detects an ABC 789 license plate the system will be 50 confident that it has found a match If the system detects ABC 129 it will be 83 confident that it has found a match 7 Click OK Deleting a License Plate from the Watch List 1 Inthe License Plate Recognition dialog box select the Watch List tab 2 Select the license from the Watch List and click Delete
93. ent Setup Click Joystick If the joystick is not automatically detected an error message will appear Click Scan for Joysticks Note The error message will not appear if the joystick was detected When the joystick is detected the Joystick dialog box appears 89 Avigilon Control Center Enterprise Client User Guide Joystick Joystick CH PRODUCTS IP DESKTOP CONTROLLER Suen Gage Nore A ane ane Wor Seng Ston i2 We A Figure A Joystick dialog box 5 Setup an action for each button on the joystick a Press a button on the joystick and the button label is highlighted in the Joystick dialog box b Select an action for the button from the drop down list c Repeat this procedure for each button on the joystick 6 Click OK Configuring an Avigilon Professional Joystick Keyboard The Avigilon Professional Joystick Keyboard is a USB add on that contains a joystick for controlling zoom and pan within image panels a jog shuttle for controlling the Timeline and a keypad programmed with the application s keyboard commands Refer to Keyboard Commands for the keypad commands that control the application By default the keyboard is installed in right hand mode Use the Joystick dialog box to configure left hand mode 1 Connect the keyboard 2 Right click the local client in the System Explorer then select Setup to open the client Setup dialog box For more information see Accessing the Client Setup
94. enu select New Map o Inthe System Explorer right click the Maps icon and select New Map 2 Inthe Select Map Image dialog box locate your map image and click Open 3 Inthe Map Name field enter a name for the map 4 Inthe Editing Map tab drag and place cameras from the System Explorer onto the map TE View 1 a Editing SecondFloor Map Name SecondFloor Figure A Editing Map tab By default a camera is displayed as an icon with a yellow triangle to represent its field of view 107 Avigilon Control Center Enterprise Client User Guide 5 Drag encoders servers saved Views and other maps that you need from the System Explorer onto the map 6 Inthe Map Icon Properties box you can change the way icons are displayed on the map Select any icon on the map and perform the following o 0MP HO DN 557 4 Properties Show field of view Show name Change Image Region Delete from Map Figure B Camera icon properties 5 a To replace an icon with a clickable shape region select one of the shape buttons You can replace the icon with a rectangle ellipse or polygon region b Select the Show name check box to display the object s name on the map c Click Delete from Map to remove the object from the map d Cameras only Select the Show field of view check box to display the camera s yellow field of view Drag the corners of the yellow triangle to expand the field of view Drag the black circle at the end of th
95. er hours of operation are from 6 00 a m to 6 00 p m Pacific Standard Time PST and can be reached by calling the toll free number 1 888 281 5182 E mails can be sent to support avigilon com For emergency technical support 24 hours a day 7 days a week please call the Avigilon Emergency Technical Support Hotline at 1 604 506 3117 Upgrades Software and firmware upgrades will be made available for download as they become available Check http www avigilon com support software for available upgrades Introduction Feedback We value your feedback Visit our feedback page to comment on our products and services http avigilon com feedback Getting Started Once the Avigilon Control Center Client software has been installed you can start using the Avigilon High Definition Surveillance System immediately Refer to any of the following procedures to help you get started To watch a video overview of the application see Module 1 Introduction to Avigilon Control Center Client and Viewing Live Video in the Avigilon University End User Stream Starting and Shutting Down the Avigilon Control Center Client The Avigilon Control Center Client software can be started or shut down at anytime The Avigilon Control Center Server software is a Windows service and will continue to run in the background even when the Client software is shut down otarting the Client Software Perform one of the following From the Windows Star
96. ersection 775GTC 100 Sat Apr 05 2008 9 0 00 Bulking Intersection 177 ESE 100 Sat Apr 05 2008 9 Bulking intersection 120 ERC 100 Sat Apr 05 2008 9 BGF 169 100 Sat Apr 05 2008 3 100 Sat Apr 05 20089 0 00 0 Figure A Search License Plates tab 3 Inthe Camera to Search area select all the cameras you want to include in the search 4 Inthe Time Range to Search area set the date and time range of your search The time range is highlighted on the Timeline by the black time range markers You can also drag the time range markers to modify the time range 5 Inthe License Plate Search Options area enter the license plate you want to find and a minimum confidence of a match 6 Click Start Search Viewing License Plate Search Results 1 Inthe Search Results area select a search result The event is highlighted on the Timeline and the video is displayed in the search image panel Details about the search result are displayed on the right Tip You can change the size of the image panel by moving the edge of the search results 153 Avigilon Control Center Enterprise Client User Guide 2 Use the Timeline controls to review the event see Playing Back Recorded Video for more information 3 If the event is linked to multiple cameras select a camera from the Camera drop down list to change the video displayed in the image panel 4 Click Export this event to export the selected event video
97. erver to allow users to log in using their Windows credentials Members of an imported Active Directory group are automatically added as users and changes to member accounts in the Active Directory are automatically synchronized 1 Right click a server in the System Explorer then select Setup to open the server Setup dialog box see Accessing the Server Setup for more information 2 Click Users and Groups 3 Inthe Users and Groups dialog box select the Active Directory tab 34 Users and Groups NVR SERVEROS Domain User KNO Adwrestuzer Active Directory Groups Group Name ENO User Add Group Figure A Users and Groups dialog box Click Add Group o If the Change User dialog box appears you need to enter your username and password for the domain before you can continue In the Add Group dialog box assign a permissions group to the group you are importing then click OK You can edit the permissions for the group later You may be prompted to enter your domain username and password again In the Select Groups dialog box locate the Windows group you wish to import by performing one of the following o Enter the name of a Windows group in the Enter the object names to select field and click OK o Click the Advanced button and search for the groups to import 35 Avigilon Control Center Enterprise Client User Guide Select Groups Select this obj
98. eset EN es lt Preset gt EI gt seen ear MED lt Pattem t BLE Start auxiliary Wl Aux lt Aux gt lt Aux H gt ENTER O Stop auxiliary E lt Aux gt lt Aux gt EME ENTER 184 A O EEN 35 131 acknowledge ooccccocccocnccocnoconncnonccnanonanoss 132 ele E 36 AS SIG APR OU SU mA 132 bookmark omo 132 e o A 40 Eege 40 EE 132 o AA 131 il e asice ancinini iorntrac race nara nia anit alii pancake deta 132 Sie VT 63 Soar 5 IPUR APPO UPA 147 Ys AAA eines 132 armed image Danels 135 U Oee 85 86 117 Avigilon Control Center Client 1 6 UPOO saaa E 173 Avigilon Control Center Server 1 3 10 Avigilon University 2 B DaCK D een ee een eer ee 40 170 bookmarks tacos ips 123 BrgNINESS oerrinne nev ma sica dude gis a 70 C camera Sie le EE 74 ENEE 13 14 16 CISC ON EE 13 failover Copnnechon 16 TINT TE 19 Je Ae 81 83 TOC AU ON E 66 SAA E EE E 66 o e e 66 ROD OO PPP UA yg 68 SS UD CAP 65 Change Display Quality ooocooooo 128 client SllelLelt WE 88 EE 92 185 Avigilon Control Center Enterprise Client User Guide MDOE E 92 angua Let 88 Selina 89 A ree Santee ice ate 173 Color Saturation essasi ON 70 Compression and Image Rate na0nn0ann0nnnn 74 Configure Datakommat 46 Connect Disconnect Cameras oooccccccncccncnnncc 13 Connection Type ccooccccoccccccncccnnononnonancnnnnon
99. esseesseeessaeessaeens 177 VIEW SOMMANOS 2d ii ic 179 View Layout Command Se le reed ag 180 RENA al A A A A ON 181 PTZ Commands Digital and Mechanical ooocccooncncocccnconcncnnncncnnnccnonnnnnnnnnnnonnnnnnnncnnnnnrnnnnnranonons 182 e A A E 185 Introduction What is the Avigilon Control Center Client The Avigilon Control Center Client software works with the Avigilon Control Center Server software to give you access and control of your Avigilon High Definition Surveillance System The Client software allows you to view live and recorded video monitor alarms and events and control user access to the Avigilon Control Center The Client software also gives you the ability to configure the server cameras and other external devices that are part of your surveillance system The Client software can run on the same computer as the Server software or run on a remote computer that connects with the Server software through a local area network LAN or a wireless area network WAN What you can do in the Client software depends on the Server software edition There are three editions of the Server software available Core Standard and Enterprise Core contains all the essential software features for monitoring live and recorded video Standard gives you all the Core features plus access to the point of sales feature digital input and output audio and expanded search options The Enterprise edition gives you access to the full sui
100. ew the video in more detail GEI Rc Figure A Alarm image panel o Inthe Camera drop down list select a camera that is linked to the alarm to review the video Use the Zoom and Pan tools to review the video image in more detail Use the Live and Recorded buttons to alternate from the recorded alarm video and the camera s live stream 4 Click Open In View to open the alarm video in a new View 5 Use the Timeline to control the video play back 134 Alarms See Playing Back Recorded Video for information about the Timeline controls Bookmarking an Alarm You can bookmark active and acknowledged alarm video 1 Select an alarm from the Alarms list then click Bookmark Alarm 2 When the Edit Alarms dialog box appears define the details of your bookmark The Edit Bookmark dialog box automatically selects all the cameras that are linked to the alarm and sets the time range to span the first and last alarm trigger After you make the required changes click OK see Bookmarking Recorded Video for more information about the bookmark options Assigning an Alarm You can assign an alarm to yourself to let others know that the alarm is being reviewed Although you can only assign alarms to yourself you can unassign the alarm at any time 1 Select an active alarm from the Alarms list 2 When the alarm details are displayed click Assign Alarm The alarm is added to your Assigned Alarms list 3 To unassign an alarm select
101. g Add Alarm Select Alarm Properties Mare New Alarm Priority 1 Schedule Always Enable alarm Figure E Select Alarm Properties page a Enter a name for the alarm b Select a priority for the alarm Priority 1 is the highest alarm priority c Select a schedule for the alarm See Scheduling Server Events for more information d Make sure the Enable Alarm check box is selected to enable the alarm 9 Click Finish 40 Setup Editing and Deleting Alarms 1 Right click a server in the System Explorer then select Setup to open the server Setup dialog box see Accessing the Server Setup for more information 2 Click Alarms 3 Inthe Alarms dialog box select an alarm then perform one of the following Alarms Building 1 Als Alarm prionty 1 Alarm ls enabled Alarm nggered when motion detected on camera o 0MP HD DOME 180 24541 1 Alarm is linked to camera 5 0MP HD C000ME 180 44541 1 Alarm recipients are administrator Administrators Power Users Standard Users Restricted Users Figure A Alarms dialog box alarm properties 4 Perform one of the following o To edit the alarm click Edit Go through the Add Alarm wizard and make the required changes on each page On the last page click Finish to save your changes Refer to Adding a New Alarm for details about the editable options o To delete the alarm click Delete 41 Avigilon Control Center Enterprise Client User Guide
102. ge Tine Wed Jan 16 2008 1 06 38 PM cP Export this event 1 07 00 PM i 1 08 30 PM 1 09 00 F MEA A A rit 1 07 30 PM 1 08 00 PM Figure A Search Pixel tab By default the entire search image panel is highlighted in green 3 Inthe Camera to Search area select a camera 145 Avigilon Control Center Enterprise Client User Guide 4 Inthe Time Range to Search area set the date and time range of your search The time range is highlighted on the Timeline by the black time range markers You can also drag the time range markers to modify the time range 5 Define the pixel search area by using the motion detection tools above the image panel Only areas highlighted in green are searched 6 Inthe Pixel Search Options area drag the Threshold slider to select the amount of motion required to return a search result A high threshold requires more pixels to change before results are found 7 Enter a number in the Join results less than field to set the minimum number of seconds between separate search results You can enter any number between 1 100 seconds 8 Click Start Search Viewing Pixel Search Results 1 Inthe Search Results area select a search result The event is highlighted on the Timeline and the video is displayed in the search image panel Details about the search result are displayed on the right Tip You can change the size of the image panel by moving the edge of the search results
103. ge to previous layout soe Ait E Playpack Commands Keypad Combination Timeline buttons Play Pause Spacebar Increase playback speed HS d Page Up Command Key Combination Decrease playback speed Page Down Step to next frame Shift gt oO Step to previous frame EE Shift Go to next event E Go to previous event 181 Avigilon Control Center Enterprise Client User Guide Go forward one second Go forward five seconds Go back one second Go back five seconds Zoom in on the Timeline Zoom out on the Timeline Scroll forward on the Timeline Scroll backward on the Timeline Go to start of the Timeline Go to end of the Timeline Center the Timeline on the time marker Ctrl c PTZ Commands Digital and Mechanical Keypad Combination Command Key Combination PTZ buttons 182 Appendix Toggle PTZ controls Ctrl 4 D Zoom in Zoom out Pan left Pan right gt Tilt up Tilt down 1 4 Increase PTZ S The farther the joystick is from center the faster the speed shift t speed 183 Avigilon Control Center Enterprise Client User Guide Decrease PTZ speed Shift A 1 Wee the joystick is to center the slower the Open iris OPEN Home Close iris End Focus near Insert Focus far Delete PTZ menu left D PTZ menu right D PTZ menu up L PTZ menu down Activate pr
104. gs 91 Avigilon Control Center Enterprise Client User Guide 3 Select the settings you want to export Export Settings Select the items to export General settings Joystick settings Mapes Views Web Pages Sites Layouts Figure A Export Settings dialog box The General settings include display quality deinterlacing manually added servers image overlays and client connection speed 4 Click OK 5 Inthe Save As dialog box name and save the file Exported client settings can only be saved in Avigilon Client Settings File avc format Import Settings Import and use settings that were previously exported from the local client or from a different computer Note The imported settings will overwrite the local client s current settings Importing Client Settings 1 Right click the local client in the System Explorer then select Setup to open the client Setup dialog box For more information see Accessing the Client Setup 2 Click Import Settings 3 In the Select File to Import From dialog box find the Avigilon Client Settings File avc you want to import then click Open 4 Select the settings you want to import 92 Setup Im port Settings E Select the theme to import General settings Joystick settings Maps Views Web Pages Sites Layouts General settings joystick settings web pages and sites will be overAritter Figure A Import Settings dialog box 9 Click O
105. he camera will default to addresses in the 169 254 x x range o Use the following IP address select this option to manually assign a static IP address for the camera Enter the IP Address Subnet Mask and Gateway you want the camera to use 4 Select the Control Port for connecting to the camera This port is also used for manually discovering the camera on the network 69 Avigilon Control Center Enterprise Client User Guide 5 Select the Enable Multicast check box to enable multicast streaming from the camera You must enable multicast to set up redundant connections to multiple servers Use the default generated IP Address TTL and Base Port or enter your own values 6 Click OK Image and Display Use the Image and Display dialog box to control a camera s display settings for live and recorded video Changing Image and Display Settings Note The dialog box may appear different depending on the camera Some cameras do not offer the full set of options 1 Right click the camera in the System Explorer then select Setup to open the camera Setup dialog box see Accessing the Camera Setup for more information 2 Click Image and Display 3 Inthe Image and Display dialog box make the required changes to adjust the camera s image settings A preview of your changes are displayed in the image panel Tip Use the Maximum Exposure Maximum Gain and Priority options to control low light behavior 70 Setup E Image an
106. he number of seconds the application waits before it cycles to a different View See Cycling Through Views for more information 88 O O Setup Language select a language from the drop down list to change the application language Select Windows Default for the application to automatically display the same language as the local client Automatically log in to servers select this check box to automatically log into all servers that are available on the network Select the type of login you use Windows Authentication your Windows login or Using saved user name and password your Avigilon Control Center username and password In the Maximum Incoming Client Bandwidth area you can set how much bandwidth is allowed to come into the client This would include video streaming Select Unlimited or select Other and specify the maximum kilobits per second kbits s you want to allow 4 Click OK Joystick Two types of joysticks are supported standard Microsoft DirectX USB Joysticks and the Avigilon Professional Joystick Keyboard Use the Joystick dialog box to configure the joystick settings Configuring a Standard USB Joystick Use the Joystick dialog box to configure the buttons used in your standard Microsoft DirectX USB joystick 1 2 Connect the joystick Right click the local client in the System Explorer then select Setup to open the client Setup dialog box For more information see Accessing the Cli
107. he server 6 Inthe Login Timeout area select the Enable login timeout check box to limit the amount of time the user can be logged in while the application is idle 7 Inthe Password area complete the following fields o Password enter a password for the user o Confirm Password re enter the password o Require password change on next login select this check box if the user must replace the password after the first login 28 Setup o Password Expiry Days specify the number of days before the password must be changed o Password never expires select this check box if the password never needs to be changed 8 Select the Member Of tab and select the check box beside each access group the user belongs to The other two columns display the permissions linked to the selected group Add User General Member Of Groups z User Privileges Camera Access Rights Administrators ell f E Power Users E 0 C Standard Users C Restiicted Users C Training a ac cal Figure C Add User dialog box Member Of tab 9 Click OK The user is added to the server Editing and Deleting a User You can edit and delete users as needed Note Ifa user has access to more than one server the changes to the user need to be made on each server 29 Avigilon Control Center Enterprise Client User Guide 1 Right click a server in the System Explorer then select Setup to open the server Setup dialog box see Ac
108. ht click a server in the System Explorer then select Setup to open the server Setup dialog box see Accessing the Server Setup for more information 2 Click Users and Groups 3 Inthe User and Groups dialog box click Add User Users and Groups M R SERVEROE Users Groups Active Directory User Name First Name Last Name adrminisbrabor e bennel Elizabeth Bennet John Smith John Smihe Jane Mr Darcy Fitzgerald KNO0 A builder KMO05A cmonkiewicz ENDE ez honey KANO dyreshuser KN emarliri ENDA NSko ENC gmagolan KANO hale KNOG madam KNOX mbailey BNO mualowsky EAD prnga KNOX lee KN L nighin ENO sahooze ENO smarlati Figure A User and Groups dialog box 4 When the Add User dialog box appears complete the User Information area 27 Avigilon Control Center Enterprise Client User Guide Add User i General Member Ol User Information User Mame User First Hame John Last Name Smith E mail Address jeruithsavigior cam d Disable user Login Timeout 1 Enable login timeout Idle Time H Password Password Confirm Password Require password change on next login Password never expires Lancel Figure B Add User dialog box General tab 5 If you don t want this user to be active yet select the Disable user check box Disabled users are in the system but cannot access t
109. iguring Email Notification for details about the editable options o To delete the email notification select the Email Group and click Remove 54 Setup Rules The rules engine allows you to trigger specific actions when certain events occur For example you can create a rule that starts a live stream when a license plate on the Watch List is detected Adding a Rule 1 Right click a server in the System Explorer then select Setup to open the server Setup dialog box see Accessing the Server Setup for more information 2 Click Rules 3 Inthe Rules dialog box click Add 4 Select the events that will trigger the rule If blue underlined text appears in the rule description click on the text to further define the event Rule Setup Select Rule Event s Select the event s that wall trigger the rule action E Server Events Server application starting up Server application shutting down Server application terminated unexpected Server application low on resources Server application installation error Licensed feature expires soon Licensed feature expired Database error Data initialization error Data volume failed When the server application ls terminated unexpectedly ora licensed feature has expired ora connection has failed for any camera ora backup failed Rule iz always active Figure A Select Rule Event s page 5 When the trigger event is defined click Next 55
110. ils about the editable options o To delete a rule click Delete When the confirmation dialog box appears click OK System Log The system log records events that occur in the Avigilon Control Center This can be useful for tracking system usage and diagnosing issues You can filter the items displayed in the log and save the log to a separate file for sending to Avigilon support Note The system log maintains a record of system events for up to 90 days 58 Viewing the System Log Setup 1 Right click a server in the System Explorer then select Setup to open the server Setup dialog box See Accessing the Server Setup for more information 2 Click System Log 3 Inthe System Log dialog box select the log events you want to display in the Event Types to Show area then click Start Search The search results are displayed in the left pane System Log Building 1 Time QP Lora tooo 12 20 57 PM Oh ureien 12 00 29 Em OR tele 12 05 01 PM OR iaa 11 51 59 4m OR ot 11 51 21 AM Uh Lofz3 2005 11 47 08 aM Oh Lor2a 2009 11 46 33 AM Camera Door loore Bache Findthead successfully A backup has started Bache Finished successfully A backup has sLarted Becke Fr ed successfully backup has started ba Ewends Types bo Shin el Evert Topes a v Server e Iw Derice a bei ee OR 10f23t3009 10 21 59 AM OR iaa 9 38 38 AM OR 10r23 2009 9 33 37 AM O aaia 5 33 34 am OR 10r28 12000 9 33 33 AM OR
111. ing When the export is complete click OK Exporting PNG JPEG or TIFF Images Video can be exported as a series of still images in PNG JPEG or TIFF format 1 164 Click 4 Export to open the Export tab Export Export 3 E View1 g Camera to Export QA Local Client Building ole 16MP HD PRO C 85mm UI 8 Ce 2 0MP HD H264 62 50067 Ce 2 0MP HD H264 01 Ce 3 0MP HD DN ls 5 0MP HD DN e ENC APORT Ces ENC 4PORT Export Options Format SSES Quality Low K Resolution 1926 y 1280 li ee ae Change Image Aegon From weg 2011 09 07 W 08 48 21 160 AM Overlays C Timestamp To Thu 2011 0908 M 07 12 06 695 AM lt aber E Z am elle S Duration 0 HES JE C Camera location Das Hows _ Meute Second Display Acustments Expotat Ful w image rate Ee Export ane image every D lt m k P m C Export at most 1 2 images Figure A Export tab for still image export In the Format drop down list select PNG Images JPEG Images or TIFF Images In the Camera to Export list select the camera video you want to export Enter the time range you want to export The time range is highlighted on the Timeline by black time range markers You can also drag the time range markers to modify the time range Set the export image rate Option Description Select this option to control how many images per second are exported Export at _ image rate For example the
112. is linked to multiple cameras select a camera from the Camera drop down list to change the video displayed in the image panel 4 Click Export this event to export the selected event video See Exporting Recorded Video and Images for more information 5 Click Bookmark this event to bookmark the selected search result See Bookmarking Recorded Video for more information 6 To export all listed results click Export results to a file and save the file Performing a POS Transaction Search The POS Transaction Search allows you to search for specific transactions 1 Click arc to open the Search tab 2 Inthe Search tab select POS Transactions Search The Search POS Transactions tab is displayed 150 Search T wi l iQ Search POS Transactions 4 has Tine Flange bo Seach POS Traraci n Dounat bo Search Des EI Local Der Mon 2008 71 05 luan nm e MDNVA Bullding Ta FE Peer E Wed 2009 11 11 vt 02 11 14 251 PM Dussier 11 Ss Al glz E Days Hars Mrubes Secondi Search Test Tet C Mitch cave TT Msgch vhala ong Neie Wkck zch w Krea lound E Start Search TENE Taclo Soupe Stat Time Ciuration A POS Transaction Buking Bectaier A Tue Jun 28 20111012534m gt 00001 Start Tue Jun 28 2011 10 13 55 AM Busco Flesh ei A Tus Jun 29 2011 10125A D0050 Eet Tua dun 29 2011 10 13 55 4M Budding Register A Tue Jun 28 2011 1013514M 0 00 01 Dutra Dhan mirala 1 becomes Eialdng Register A Tue Jun 28 2011 101353 4H 0 00 01
113. is only available if the License Plate Recognition feature is installed 1 Click Q search to open the Search tab 2 Inthe Search tab select License Plate Search The Search License Plates tab is displayed 152 Search View 1 Eq Search License Plates 9 Time Range to Search Cameras lo Search Fi 2008 0494 1 10 27 39 418 PN Si Building es DU intersection za 20080405 54 12 13 28 095 PM El Duration H Sing ele ele El License Plate Search Options License Plate Min Confidence gy 100 5 1 5 Search Results Server Camera License Plate Confidence Start Time Duration TOER Aap D Building intersection 427 AKX 100 Sat Apr 05 2008 9 0 00 12 Confidence 100 Building 1 Intersection 227CAM 100 Sat Apr 05 2003 9 0 00 00 Start Sat Apr 05 2008 9 09 54 AM ding intersection E20 ARL 100 Sat Aor 05 20089 0 00 00 End Sat Apr 05 2008 9 09 55 AM Bulking 1 Intersect 596 HCH 100 Sat Apr 05 20089 0 00 00 Duration 0 hours O minutes D seconds Building 1 074 DXA IS Sat Apr 05 2008 9 0 00 00 arse 745 JAC Sat Apr 05 20089 0 00 0 a E Bulking intersection 1745JE 100 Sat Apr 05 2008 9 0 00 00 EP Export this event Bulking 1 Intersection 6070 HK 100 Sat Apr 05 2008 9 0 00 01 y Building intersection 087JTD 100 Sat AprO5 2008 9 0 00 00 Eib Bookmark this event Euikding1 intersection 473 ECH 100 Sat Apr 05 20089 0 00 0 Building 1 Int
114. le Min EC 118 vi Table of Contents THadernna Manual Record EE 118 dlete give Be ICH RR L I cocida ias 119 MOMITOFING POS TERMS Tee EE 119 Monitoring Recorded Video EE 120 Adding and Removing Cameras in a View 120 Displaying Recorded VISO EE 121 ZOOMING and Fanning Bi VIG CO EE 121 listening to AUCIOIM A VIEW a a 122 Playing Back Recorded VISO uscar a 123 Bookmarking Recorded Videon 124 REVIEWING POS MR Ee EE 127 Adjusting Video Display in Image Panels EN 128 MaXIMIZING aly Image EE 128 Displaying Video e 128 Changing the Image Panel Display Quality Settings oocccoocncoccncocnnccnnonnncnnnnnnnonnnonononacnnnnos 129 Changing the Image Panel Display Adjustments Settings 0 00nnannannnnnnnnennnnnnnnnnnnnnernnnnnnnnnnnnrnnne 130 Displaying Analog Video in Deinterlaced Mode oocoocccccccccncccncncncocncnnncnnncnoncnnnconcnnnnnoncnoncnonanonannns 131 Et EE 132 PACCSSSING AIMS AAR SAMO EE 132 REVIEWING AIAN EE 134 REVIEWING ALAM VideO EE 134 BOOKMAKING ANAIA EE 135 ASSIGNING an PALA Minsa A 135 ACKNOWEGING anA BEE 135 SACA ALAIN S EE 136 EXPORIN ALANIS EE 136 Al E 136 AMINO Mage IP ANGIS nai a a 136 Avigilon Control Center Enterprise Client User Guide License Plate ii al 139 License Plate OVA lc le 139 license Flate Recognition vales usadas 139 Reviewing the License Plate Matches oooccconoconoconoconoconoconoconoconononoconcnoncnoncnancnancnnnnnnnnonnnennnono 139 CIN eege 1
115. led backups check box 42 4 5 Setup In the Camera s to Backup area select all the cameras to backup In the Backup Options area complete the following o Perform Every lt X gt day s specify the number of days between backups o Start Time the time when backup occurs o Coverage the amount of recorded image data that is backed up o Starting From starting point for the backup o Delete oldest backups when disk full select this check box to automatically delete the oldest backups when the backup storage location is full For example in the figure above the Scheduled Backup is configured to occur every day at 12a m Video starting from 30 days ago is backed up and the back up only covers 1 day so only the 30th day is backed up to the remote server each night Click OK The Status area displays when the next backup will be POS Transactions The Point of Sale POS Transaction Engine is a licensed feature that records video and raw data from POS transaction sources POS transaction sources can be added to the Avigilon Control Center and configured in the Client software Adding a POS Transaction Source 1 Right click a server in the System Explorer then select Setup to open the server Setup dialog box See Accessing the Server Setup for more information Click POS Transactions In the POS Transactions dialog box click Add Enter the Hostname IP Address and the Port number for the POS Transaction Source device
116. llow a recording schedule If an event occurs outside the camera s recording schedule you can click the record indicator icon to force the camera to record the event See Schedule for more information about recording schedules The Record Indicator overlay must be enabled for manual recording to work See Displaying Video Overlays for more information The following table explains the different camera recording states Red recording triggered by an Blue recording Grey not recording event starting and Stopping Manual Recording n the top left corner of the image panel click the Record Indicator icon to start manual recording 118 Video The record indicator is highlighted in blue to show that the camera is recording Manual recording continues until it is stopped or until the maximum manual recording time is reached Click the record indicator again to stop manual recording The maximum manual recording time is configured in the Manual Recording dialog box see Manual Recording Settings for more information Triggering Digital Output While you monitor live video in an image panel you can manually trigger any digital output that is connected to the camera The digital output is configured in the Digital Inputs and Outputs dialog box see Setting Up Digital Outputs for more information 1 Open the camera s live video in an image panel 2 Inthe image panel click ei Trigger Digital Output
117. lution or click the drop down arrow to select a standard resolution Note The Resolution field automatically maintains the image aspect ratio 7 Click Change Image Region to only export part of the video image In the Change Image Region dialog box move and resize the green overlay then click OK Only areas highlighted in green are exported 8 Select the image overlays you want Timestamp Camera name and Camera location 9 Click Display Adjustments to adjust the gamma black level and or white level 10 Click Start Export 11 In the Save As dialog box name the export file and click Save The Preview area displays the video you are exporting Note The live export will continue until stopped 12 Click Stop Export to stop the export Exporting Recorded Video and Images Use the Export tab to export recorded video in different video and image formats Note Only recorded video can be exported in video format 159 Avigilon Control Center Enterprise Client User Guide Accessing the Export Tab The Export tab can be accessed in any of the following ways Y On the toolbar click Export Select File gt Export While performing a search select a search result and click Export this event While reviewing bookmarked video right click a bookmark on the Timeline and select Export Exporting Native Video The Native AVE format is the recommended format for exporting video You can export video from multiple
118. mmm Figure A Speaker dialog box Select the Enable check box to enable audio broadcasting Speakers connected to the camera would broadcast audio from the microphone that is connected to the local client Note An error message will appear if you do not have a Speaker Channel License Select the Record Speaker check box to record what is broadcast Enter a name for the speaker The Volume slider controls the volume of the speakers In the Link to Camera s area select the cameras that should be linked to the speakers To test the microphone level speak into the microphone The red bar will move to show the audio input level Click OK If you want to enable two way audio see Microphone in the client setup section 86 Setup Client Setup The client Setup dialog box is responsible for all the Avigilon Control Center features that are configured and stored on the local client computer Refer to any of the following sections to access and configure the client setup Accessing the Client Setup Perform one of the following steps to open the client Setup dialog box Select Tools gt Setup and select the local client from the left pane Inthe System Explorer right click the local client and select Setup Select a camera ca WA to setup GA Local Chieri E Local Client a Building 1 E g s 10MP HD OH UU 15mMPHADPADLC 2 04P HD C 3 04P HDC gn 3 0MP HO OOME ON my S 0MP HD C e ENCAPORTI2219 General Jovpetick
119. n acknowledged alarm from the Alarms list 2 Inthe alarm details area click Purge Alarm Arming Image Panels Arming an image panel reserves the image panel specifically for displaying video linked to alarms or rules Armed image panels allow you to review and acknowledge alarms while monitoring video in a View Any image panel can be armed or disarmed as required If there are no armed image panels alarm video will appear in the next empty image panel in the current View or in a new View if all current image panels are in use 136 Alarms 11MP HD PRO C Yaletown Avigilon Figure A Armed image panel You can perform any of the following to add and use an armed image panel Tip You can still use the features that are common to all image panels like snapshot or maximizing an image panel To Do this Click the Y arm Panel button The image panel is given a red border and an alarm label to show that it is armed Arm an image panel Acknowledge an alarm Click the Acknowledge button Move between linked alarm If the alarm is linked to multiple cameras use the green arrows to video move between the linked cameras Disarm an image panel Click the Disarm Panel button If multiple alarms are triggered at the same time the linked video are queued inside the armed image panel The alarm video are displayed by order of alarm priority then time Once an alarm is acknowledged or assigned to a user the alarm video
120. name for the lane 60 Setup o Camera select the camera that will perform LPR One camera can be used for multiple lanes o License Plate Configuration select the regional license plate format that needs to be recognized by the camera See Supported License Plates for more information o Pre Event Record Time enter the amount of time that video is recorded before the license plate is recognized o Post Event Record Time enter the amount of time that video is recorded after the license plate is recognized o Minimum Confidence move the slider to set the minimum confidence for a detected license plate to be recognized The default value is 80 o Enable this lane select this check box to enable LPR on this lane 5 Move and adjust the size of the green overlay to define the area where license plates are detected by the camera Note The maximum size of the license plate recognition area is one megapixel The green overlay automatically adjusts itself to meet the size limits 6 Click OK Configuring the Watch List The License Plate Recognition LPR Watch List identifies license plates that are of special interest When a license plate on the Watch List is detected an event is generated to notify you of the license plate and the event can be used to trigger an action in the Rules engine You can manually add each license plate that needs to be recognized or import a list of licenses into the application Adding Lic
121. nce the camera has been discovered on the network it can be connected to the server 16 1 Setup From the Tools menu select Connect Disconnect Cameras The Connect Disconnect Cameras dialog box appears ConnectMisconnect Cameras Sm amos 7 Discowered Comers Ef EN ER t u SE e KR 00 18 00 15 34 Connected Cameras Mav IF Address i Model MAC Address 1MIAP D PRO CL23081 169 254 246 280 i i IMF HD FRO C 0 1 6 25 00 08 21 LIMP MO PRO C E296 169 254 6 175 LIMP HO PRO C 00 18 85 00 20 68 eh HO PRO 11453 169 254 132 133 EMP HC PRACL ORK LSG 20 BD 3 DIMP HD 0A 3369 169 254 101 112 W o0MP HD OM 00 16 85 001 00001 50 EMNC APORT 241110421 169 254 639 253 ENC APORT 2A1 00 16 65 00 2085 gP gt OMP HO ON 5514 Firmware Version 4 2 0 0 i IP fides 160 254 1775 Ensigilon D S HN Mac Address 00 16 85 00 15 54 Camera is Disconnected Ay This camera l not connected ba an NET Ra images ara net being d Connect Figure A Connect Disconnect Cameras dialog box In the Discovered Cameras area select a camera then click Connect Tip You can also drag the camera to a server on the Connected Cameras list then you can skip the next 3 steps The camera will automatically make a Primary connection to the server In the Connect Camera dialog box select the server you want the camera to connect to Connect Camera Connect to License Priority 17 Avigilon Control Center Enterprise
122. nect Disconnect Cameras 2 Inthe Connect Disconnect Cameras dialog box select the camera connection you want to edit from the Connected Cameras list 3 Click Edit Refer to Connecting a Camera to a Server for details about the editable options 4 Click OK Fallover Connections You can set up failover connections so that if a server fails the cameras connected to it will automatically connect to a backup server and continue recording 18 Setup Failover connections are set up in the Connect Disconnect Cameras dialog box When you connect a camera to a server you are asked to select the Connection Type and License Priority The Connection Type determines when the camera will connect to a server Primary the camera will automatically connect to this server if they are on the same network Secondary the camera will try to connect to this server if they are on the same network and the primary server is not available Tertiary the camera will try to connect to this server if they are on the same network and the primary and secondary servers are not available The License Priority setting decides the order that cameras are connected to the server 1 is the highest and 5 is the lowest The server will try to connect cameras with a higher license priority before cameras with lower priority If the server does not have enough camera channel licenses low priority cameras may not be connected A camera channel license is only
123. ng and Bandwidth dialog box sets how long camera recordings are kept You can use the Recording and Bandwidth dialog box to change the data aging settings and maximum recording times for each camera that is connected to the server Changing Recording Settings 1 Right click a server in the System Explorer then select Setup to open the server Setup dialog box see Accessing the Server Setup for more information 25 Avigilon Control Center Enterprise Client User Guide 2 Click Recording and Bandwidth The Recording and Bandwidth dialog box appears Recording and Bandwidth Building 1 Camera Data Aging Total Record Time Max Record Time Bandwidth a od 12h Y 11MP HO PRO C 8296 Y A 2 days iS hours D I e days 16 4Mbps 3 0 lps Od 12h Jet 11MP HD PRO C 2061 2 days 15 hours Max ze days 24 6Mbps 4 0 ips La 16MP HD PRO C 11453 engm et Aen 2days 15hours Max ze days 18 2Mbps 2 0 ips E L6MP HD PRO M 2022 Max days Haa 3 0MP HD DN 3369 Sg 2 days 15 hours Max e days 12 6Mbps 7 1 ips fe 5 0MP HD DA S514 Y 2 days Shows Max v days 11 6Mbps 4 0 ips fea ENC 4PORT 241 10421 1 J emmmer 2 days 15 hours Max e days 3 0 Mbps 15 0 ips ES Full Image Rate E Half Image Rate P Quarter Image Rate oo Total record time estimate is based on constant recording E Storage Usage MEME 100 Figure A Recording and Bandwidth dialog box 3 Inthe Data Aging column move the sliders t
124. ny text that will help you filter the search results For example you can enter product names or transaction values Use the Wildcards and Regular Expression search methods to find a range of results Leave the Text field blank to find all transactions 6 Click Start Search Viewing POS Transaction Search Results 1 Inthe Search Results area select a search result The event is highlighted on the Timeline and the video is displayed in the search image panel Details about the search result are displayed on the right 151 Avigilon Control Center Enterprise Client User Guide Tip You can change the size of the image panel by moving the edge of the search results 2 Use the Timeline controls to review the event See Playing Back Recorded Video for more information 3 If the event is linked to multiple cameras select a camera from the Camera drop down list to change the video displayed in the image panel 4 Click Export this event to export the selected event video See Exporting Recorded Video and Images for more information 5 Click Bookmark this event to bookmark the selected search result See Bookmarking Recorded Video for more information 6 To export all listed results click Export results to a file and save the file Performing a License Plate Search The License Plate Search allows you to search for detected license plates including license plates not listed in the Watch List Note The License Plate Search
125. o Playing Back Recorded Video The Timeline displays when video was recorded and lets you play back the recordings The colored bars on the Timeline show the camera s recording history A red bar shows the camera recorded an event for example a digital input or motion event A blue bar shows the camera recorded video but not in response to any event White areas show that the camera did not record any video An orange bar is a bookmark in the camera s recording history See Bookmarking Recorded Video for more information about bookmarks Wednesday October 26 2009 3 21 277 PM 1 n gt lt gt EAR AN Wednesday October 28 2 NAAA E E Bee Sd cn 3 00 PM 3 15 PM 3 30 PM 3 45 PM 4 00 PM 4 15 PM 1 0MP HD C i Hl iI l IIL 11 i itt 1 E i 16MP HD PRO C GH li BD A o IRD ne i oa 2 OMP HD C SA IAN E LE A O a E i 3 0MP HD C m ol il i 3 0MP HD DOME DM SKIER i 5 OMP HD C ce Ml i i 1 i dE SS E e IHIIDRIUNHN LI ImRi II 3 Hlg Figure A Playback tools on the Timeline Use any of the following controls to playback the recorded video files Action Control Procedure e Click the calendar icon and select a date To select a and time playback time e Or click on a point in the Timeline To add a ne Click Add Bookmark to add a bookmark on the bookmark Timeline To start playback Click Play To stop playback M Click Pause 123 Avigilon Control Center Enterprise
126. o Backup area select all the cameras you want to backup In the Backup Options area set the time range you want to backup The time range is highlighted on the Timeline by the black time range markers You can also drag the time range markers to change the time range Select the Delete oldest backups when disk full check box to allow the application to automatically overwrite old backup files when the backup folder is full Click Start Backup Video is always backed up in the Avigilon Backup AVK format You can review the backed up video in the Avigilon Control Center Player 171 Appendix Accessing the Web Client You can also access your Avigilon High Definition Surveillance System through the Web Client The Web Client is a simplified version of the Client software It allows you to monitor your surveillance system search for video events and export recorded video outside the Client software Be aware that you cannot modify any system settings through the Web Client Note The Web Client is only compatible with the Internet Explorer browser To access the Web Client you need the Avigilon server s IP address and port number This information is available in the Avigilon Control Center Admin Tool installed on the server See the Avigilon Control Center Server User Guide for more information 1 To access the Web Client open Internet Explorer and enter the following address http lt server ip address gt lt port number gt
127. o adjust the amount of time video is stored at each image rate The Data Aging column shows an estimate of the recording time that is available at each image rate given the amount of space on the server Full Image Rate keeps recordings in its original quality while Half Image Rate discards half of the recorded data to make room for new recordings and Quarter Image Rate keeps 1 4 of the original recorded data so that you can still see older video Note Data Aging is only enabled for cameras using JPEG 2000 or JPEG compression o To change the data aging settings for all linked cameras move the slider for one linked camera and all linked cameras are updated o To change the data aging setting for one camera break the camera s link to the other cameras by clicking the Link icon to the left of the camera s name then make your changes 4 Inthe Max Record Time column manually enter a maximum record time or select one of the options from the drop down list for each camera Note Ifthe time estimated in the Total Record Time column is shorter than what is set in the Max Record Time column the camera s actual recording time may be shorter than what is set 26 Setup 5 Click OK Users and Groups When users are added to the Avigilon Control Center they are assigned to an access group that defines their permissions on the server Use the Users and Groups dialog box to create and manage users and groups Adding a User 1 Rig
128. ocheduled Backup Data backup must be enabled on the server before Scheduled Backup settings can be made in the application see the Avigilon Control Center Server User Guide for more information about enabling backup on the server through the Avigilon Control Center Admin Tool Files are always backed up in the Avigilon Backup AVK format You can review backed up video in the Avigilon Control Center Player Changing Scheduled Backup Settings Use the Scheduled Backup dialog box to set when video is backed up to the server Note The video backup location is configured in the Avigilon Control Center Admin Tool See the Avigilon Control Center Server User Guide for more information 1 Right click a server in the System Explorer then select Setup to open the server Setup dialog box see Accessing the Server Setup for more information 2 Click Scheduled Backup Scheduled Backup Enable scheduled backups Camerals to Backup Backup Options Es 1 0MP HD C 22239 Perform Ever Es 2 0MP HD C 2143 Es 2 0MP HD DN 5204 ms l s 4 2MP HD PRO C 2179 Coverage l s 5 0KMP HD C 21 23 Jess 5 0MP HD C 2920 a 5 0MP HD 000 5343 Delete oldest backups when disk full Es 5 0MP HD DOME DN IF Es 5 0MP HD DOME DN A 6345 Start Time Starting From Status Status Idle Last Backup lt None gt Nest Backup Tue Nov 10 2009 12 00 00 AM Figure A Scheduled Backup dialog box 3 Select the Enable schedu
129. ols gt Setup then select the server you want to setup from the left pane Inthe System Explorer pane right click the server and select Setup Note Some features are not displayed if the server does not have the required license or if you do not have the required user permissions 21 Avigilon Control Center Enterprise Client User Guide Salegi a camera of server lo setup Local Chent del Ze A Gs 1MHMP HDPRO LC18236 Sa 1EMP HD PRO C11 453 Server Versi n 4 0 1 3 24800 g s 3 0MP HO DN 3369 IP Address 192 168 1 65 a 5 0MP HD DN 5514 ES ENCAPORT 241 10421 a ENCAPORT 241 10421 i 12 General a Recording Schedule Change the pemes narra ee Change tha recording schedule Recording and Bandwidth C Change the recording settings and view server Dandivadth 40 Users and Groups 22 Change the uses and group settings Alarms __ Scheduled Backup F Configure the aam management settings Change the scheduled backup selimgs i License Plate Recognition POS Transactions Gg e Configure the POS transaction engine ri license plate recognition a Email Notifications Rules 1 Change the email notification and email ES server SMTP setlings Conhgure the rules engine System Log View the sueter log Figure A Server Setup dialog box General Use the General dialog box to change the name the server displays in the System Explorer Changing the Server s Name The default name for the server may not
130. only one type of video per View Once you ve added the required cameras to the View perform the following 1 To switch the View between live and recorded video perform one of the following o Select View gt Live or Recorded gt 2 To switch individual image panels between live and recorded video right click the image panel and select either Live or Recorded o On the toolbar select either Live or Recorded Image panels displaying live video have a blue border while image panels displaying recorded video have a green border 11 setup The default settings in the Avigilon Control Center Client software allow you to start working with the application immediately after installation If you have special requirements refer to the following sections to configure your settings Note Some features are not displayed if the server does not have the required license or if you do not have the required user permissions Managing Server Connections When you start the application you automatically have access to all the servers connected to your network If you need to access a server that is on a different network segment you need to manually discover the server Once you are connected to a server you can also change how you connect to the server Discovering Servers The Avigilon Control Center Client software must communicate with the Avigilon Control Center Server software to access and configure your surveillance sys
131. oom To zoom Iris Focus To control the Iris or Focus To program a PTZ preset Presets Cie RK To activate a PTZ preset To program a PTZ pattern To activate a PTZ pattern To activate an auxiliary command 116 e Click the and buttons e Or click the image panel and use the mouse scroll wheel to zoom in and out Click the and buttons 1 Move the camera s field of view into position 2 Inthe PTZ Controls pane select a preset number and click 3 Inthe Preset Name dialog box enter a name for the preset and click OK Select a preset and click a 1 Inthe PTZ Controls pane select a pattern number and click Y 2 Use the PTZ controls to move the camera and create the pattern 3 Click Y In the PTZ Controls pane select a pattern number and click p The pattern will repeat until the pattern is stopped or another pattern is run 1 Select an aux command number and click gt 2 Click to turn off the Video 1 Click the Menu button 2 Inthe PTZ Controls pane use the Pan Tilt buttons to navigate the menu To display the PTZ camera Use the Pan Tilt buttons to navigate onscreen menu the menu Use the Zoom buttons to modify your selection choices Use the Focus buttons to confirm or cancel your selections Click To lock the PTZ controls No other user will be able to use the PTZ controls for this camera until you unlock the controls
132. rdINO H 80 Bl 80 MICTOPDNON O sui la ria epi 84 SIS LEE 85 SA e n a a a A a T 87 ACCESSING the Client Stuart elias 87 E EE 88 ee 89 EXPORT SCUINGS o o a de 91 IMPI a A A ae 92 IVIICEO PRO al isis 93 O VW aia is ia 95 A IS SKE VIEW tea ia ada 95 ACCESSIN OIE TEE 95 ACINO EE 96 Editing and Deleting a SILC E 97 VIEWS toi 98 KAN EE 98 Adding and Removing a TEE 98 Adding a New View to the Application VW mdow 98 Adding a View to a New WINdoW AE 98 Closing a View from the Application WiNdOW cece ceseeeeseeeesueesseeesaneeseueesaeeeaes 99 Closing a VINO TEE 99 Avigilon Control Center Enterprise Client User Guide VOW LAY OU EE 99 Selecmg a LaVOUL TOA EE 99 EGItIAg a VIEW LAV OU Gann cinvitcicincd tos a A a A teen tana N 100 Making a View Ir UIC CLOG RE 102 e EE 103 Sy CHING bel e Ee ee EE 103 SVINI E NICWN oraina A E 103 o a a a a a a tee NN 103 Opening a Saved TT 104 Renaming a Save WW LEE 104 Deleting a Saved Vie W ssimic ida 104 MAIS o eo Ree ar Pe ra ee re ere 105 Reie D e 105 e leie E E WE 107 Editing and DEIGUNG ERC e E 108 Web BR e LEE 110 Re Leg Web e oia dad an 110 QUINA WV ClO a AGG untitled 111 Editing and Deleting a Web Page NNN 111 Vito e EE 112 MONRONING LIVE VIC CO EE 112 Adding and Removing Cameras in a View 112 DIS DIAVING IVE VIDS Os EE 113 USING INStantREDlaY sarcasmo cd cto 113 ZOOMING ANA PANAMA O oo coa 113 COMMFOUMNAG Te ZC AIM CVS canoa 114 Ce We te Ke te Mega 117 Sie Tenue Wie
133. rivacy Zone list and perform one of the following o To edit the privacy zone adjust the green box on the image o To delete the privacy zone click Delete Click OK 79 Avigilon Control Center Enterprise Client User Guide Manual Recording You can manually set a camera to record events outside of the camera s recording schedule Manual recording can only be activated when viewing live video See Triggering Manual Recording for more information Use the Manual Recording dialog box to define the maximum manual recording time for each camera Changing Manual Recording Settings 1 Right click the camera in the System Explorer then select Setup to open the camera Setup dialog box see Accessing the Camera Setup for more information 2 Click Manual Recording The Manual Recording dialog box appears Manual Recording Manual Recording Curation Pre T rigger Record Time seconds Restore Defaults Apply to Cameras Figure A Manual Recording dialog box 3 Specify the following o Manual Recording Duration enter how long the camera should record for if recording is not manually stopped o Pre Trigger Record Time enter the amount of time video is recorded before manual recording is activated 4 Click Apply to Cameras to apply the same settings to other cameras of the same model 9 Click OK Digital Inputs and Outputs Use the Digital Inputs and Outputs dialog box to set up external digital input an
134. rnet e fat tp ay Weatherothice gc ca city pa E Figure B Web page image panel buttons 110 Web Pages Adding a Web Page You can add web pages for quick access to internet content that is linked to your surveillance system 1 To open the Add Web Page dialog box perform one of the following o From the File menu select New Web Page o Inthe System Explorer right click the Web Pages icon then select New Web Page Add Web Page Name Location http oom Level Fit to Width l Cancel Figure A Add Web Page dialog box 2 Enter a name for the web page 3 Enter the web page URL in the Location field 4 Select a Zoom Level for viewing the web page inside an image panel 9 Click OK Editing and Deleting a Web Page Whenever a web page becomes out of date you can choose to update the web page address or delete the web page 1 Inthe System Explorer right click a web page and select one of the following s Web Pages Weather Radar Figure A Saved web pages o Toedit the web page select Edit Refer to Adding a Web Page for information about the editable options o To delete the web page select Delete When the confirmation dialog box appears click Yes 111 Video The Avigilon Control Center Client software allows you to monitor live and recorded video from multiple cameras While monitoring video you have access to PTZ controls digital Zoom audio manual recording digital outputs
135. s are added below the image 167 Avigilon Control Center Enterprise Client User Guide 9 Click Display Adjustments to adjust the gamma black level and or white level 10 Click Start Export 11 In the Save As dialog box name the export file and click Save The Preview area displays the video you are exporting 12 When the export is complete click OK Exporting WAV Audio If a video contains audio the audio is exported with the video If required you can choose to only export the audio file Note Audio recording requires an Audio Channel License Without an audio license no audio would have been recorded with the video 1 Click 4 Export to open the Export tab 168 Export AT View e Export DO Preview Camera to Export 2010 Aug 18 01 AB 418 PM A QA Local Client Building 1 leg 11MP HD PRO C Ce 16MP HO PRO C Cles 3 0MP HD DN Cles 5 mp HD DN See EM APORTD 232 Clas ENCAPORT gt as weg II C Split fe into sizes of 700 CO AOM MB ege 0 Eo 25 sie al Days Hours Minutes Seconds Cb Start Export Wednesday August 18 2010 Phd 2 15 PM Figure A Export tab for audio export In the Format drop down list select WAV In the Camera to Export list select the camera video you want to export Enter the time range you want to export The time range is highlighted on the Timeline by black time range markers You can also drag the time range markers to mo
136. s in a View To monitor video add a camera to the View The camera video can be removed from the View any time Adding a Camera to a View Perform one of the following Drag the camera from the System Explorer to an empty image panel in the View 120 Video Double click a camera in the System Explorer Inthe System Explorer right click the camera and select Add to View The camera is added to the next empty image panel in the View layout Tip You can drag the same camera to multiple image panels to watch the video at different zoom levels Removing a Camera From a View Perform one of the following Right click the image panel and select Close Inside the image panel click Displaying Recorded Video Once a camera has been added to an image panel you can choose to watch the camera s recorded video You can set the entire View to display recorded video or only set specific image panels to display recorded video Recorded video have a green border around the image panel To display recorded video in a View perform one of the following Select View gt Recorded To switch a single image panel to display recorded video right click the image panel and select On the toolbar select Recorded Recorded Zooming and Panning a Video The zoom and pan tools allow you to focus on specific regions in a camera video Using the Zoom Tools The most common way to zoom in and out of the video im
137. select the Email Server tab Email Server Settings Sender Name Building 1 Sender Email Address noreplpidarigilon cam Subject Line Avigion Control Center Syste SMTP Serer stp net Pork 25 Timeout seconds 30 Security and Authentication _ Use secure connection TLS 55L Server requires authentication Figure A Email Notifications dialog box Email Server tab 4 Inthe Email Server Settings area complete the following a b Sender Name enter a name for the server sending out the email Sender Email Address enter an email address the server can use to send emails Subject Line enter a default subject line for all emails sent from this server SMTP Server enter the SMTP server address used by the email Port enter the SMTP port Timeout seconds enter the maximum number of seconds the server will try to send an email before it quits 5 Optional If the email server uses encryption you can select the Use secure connection TLS SSL check box 6 Optional If the email account has a username and password select the Server requires authentication check box a Enter the USername and Password for the email account 7 Click OK 52 Setup Configuring Email Notification In the Email Notification dialog box you can create email notification groups to specify who will receive email notifications when an event occurs 1 Right click a server in the System Explorer then sel
138. servers running the Avigilon Control Center Server software Whenever the Client software detects a server with the Server software installed you are prompted to log in The default administrator access uses administrator as the username and no password To maintain the security of the administrator account it is recommended that your system administrator immediately create a password for this account after the first login Your system administrator can then create user accounts for other users If the Client software does not detect any servers click Find Server See Discovering Servers for more information Getting Started Logging In Be aware that the number of servers you can log into at one time is determined by the type of server you can access Standard edition servers only allow you to be logged into three servers at the same time while Enterprise edition servers allow you to be logged into an unlimited number of servers Note 1 4 You cannot access Standard edition servers and Enterprise edition servers at the same time Open the Log In dialog box The Log In dialog box automatically appears when a server is detected by the Client software To manually access the Log In dialog box perform one of the following o From the File menu select Log In to log in to all available servers o Inthe System Explorer right click a server and select Log In to log in to the selected server In the Log In dialog box selec
139. st Email to send a test email to everyone on the Email Recipients list 8 Inthe Email Trigger area select all the events that this email group will be notified of Click the blue text to define the event requirements Tip If you require other events or more specific requirements you can also configure email notification in the rules engine See Rules for more information 9 To attach a snapshot of the email notification event select the Attach images from camera s linked to the event check box Note This option is disabled if only System Events is selected because cameras cannot be linked to System Events 10 In the Email Schedule area select a schedule for the email notification See Scheduling Server Events for more information 11 To limit the number of emails sent enter the amount of time between each email in the Send email at most every field 12 Click OK Editing and Deleting an Email Notification You can edit the details of an email notification or delete the email notification when it is no longer needed 1 Right click a server in the System Explorer then select Setup to open the server Setup dialog box see Accessing the Server Setup for more information 2 Click Email Notification 3 Inthe Email Notification dialog box ensure the Email Notification tab is selected then perform one of the following o To edit the email notification select the Email Group and make the required changes Refer to Conf
140. t a specific server or select All Servers from the Log in to drop down list Log in to H e QVIGILON Paswot O Use curent Windows credentials Figure A Log In dialog box Tip If you accessed the Log In dialog box from a specific server you will not have the option of logging into All Servers If the server you want to log into is not shown click Find Server to try to discover the server Enter your User Name and Password or select the Use current Windows credentials check box if your system administrator has imported your Windows account information into the server Click Log In After logging in the first time you can set up automatic login from the client Setup dialog box See Changing General Client Settings for more information Avigilon Control Center Enterprise Client User Guide Logging Out You can log out of one or all servers at any time To Do this Log out of one server Right click the server in the System Explorer and select Log Out ias Log out of all servers 1 Select File gt Log out 2 When the Log Out dialog box appears click Yes Navigating the Application Once you log in the Avigilon Control Center Client application window is where you setup your surveillance system monitor video and view search and export recorded video Note Some features are not displayed if the server does not have the required license or if you do not have the required user permissions E
141. t click any item in the System Explorer you have the option to Expand All or Collapse All items in the System Explorer 6 PTZ Controls Provides a way to control pan and tilt and zoom PTZ cameras Displays the Timeline for a recorded video and contains color coded events 7 Timeline This tool allows you to review video for a specific time frame and control the video playback Note The Timeline only appears for recorded video Adding and Removing Cameras in a View To monitor video add a camera to the View The camera video can be removed from the View any time Adding a Camera to a View Perform one of the following Drag the camera from the System Explorer to an empty image panel in the View Double click a camera in the System Explorer Inthe System Explorer right click the camera and select Add to View The camera is added to the next empty image panel in the View layout Tip You can drag the same camera to multiple image panels to watch the video at different zoom levels Removing a Camera From a View Perform one of the following Right click the image panel and select Close Inside the image panel click Boios 10 Getting Started Viewing Live and Recorded Video Note Some features are not displayed if the server does not have the required license or if you do not have the required user permissions When you monitor video you can choose to watch live and recorded video in the same View or
142. t menu select All Programs gt Avigilon gt Avigilon Control Center Client gt Avigilon Control Center Client Double click the O cor Control Center Client shortcut icon on the desktop From the Avigilon Control Center Admin Tool click Launch Control Center Client See the Avigilon Control Center Server User Guide for more information Log in to your server s when the Log In dialog box appears See Logging In for more information shutting Down the Client Software 1 In the Avigilon Control Center Client software select File gt Exit Getting Started 2 Inthe confirmation dialog box click Yes Discovering Servers The Avigilon Control Center Client software must communicate with the Avigilon Control Center Server software to access and configure your surveillance system If the server is on the same network segment subnet as your computer the server is automatically discovered and appears in the System Explorer on the left side of the application window If the server is on a different subnet the server must be manually discovered There is no limit to the number of servers that can be discovered by the Client software 1 Open the Find Server dialog box o Inthe Log In dialog box click Find Server o Inthe application window select File gt Manage Server Connections In the Manage servers dialog box click Find Server Manage Server Connections a Building 2 VA Building 1 Fa Bullding 3 Automatically
143. te For example the video is streaming at 30 images per second If you select 1 2 only 15 images for that second will be exported 161 Avigilon Control Center Enterprise Client User Guide Select this option to control the time between each exported video image Export one image every _ min _ sec For example if you enter 5 min O sec only one image will be exported every 5 minutes 6 To include a copy of the Avigilon Control Center Player with your export select the Export the Control Center Player Installer check box 7 To automatically divide the export into separate files that can be stored on optical media like a CD or DVD select the Split file into sizes of check box Then manually enter a maximum file size in MB or select a pre configured option from the drop down list 8 Click Start Export 9 Inthe Save As dialog box name the export file and click Save The Preview area displays the video you are exporting 10 When the export is complete click OK Exporting AVI Video Video exported in Audio Video Interleave AVI format can be played in most media players 1 Click 4 Export to open the Export tab 162 A Export Li vewi Export Camera to Export Preview Export Options Format AVI video From Wed 2011 0907 08 48 21 160 AM To Thu 2011 09 08 07 12 06 685 AM Duration 0 lez les as p Days Hours Minutes Seconds E
144. te of Client software features including alarms rules Site View Web Pages Maps and system backup Visit the Avigilon website for an overview of the features available in each edition http avigilon com products controlcenter overview A copy of the Client software can be downloaded from the Avigilon website or installed with the Server software system Requirements Minimum requirements Recommended requirements monet 1280 x 1024 1280 x 1024 resolution OS Windows XP with Service Pack SP 2 or Windows XP with Service Pack SP Avigilon Control Center Enterprise Client User Guide Kegel CPU Intel Single Core 2 4 GHz processor Intel Dual Core 2 0 GHz processor System PCI Express DirectX 9 0c compliant with 128 PCI Express DirectX 10 0 compliant Video card MB RAM Intel GMA 900 or better NVIDIA with 256 MB RAM NVIDIA GeForce 6600 or better ATI X1300 or better 8000 series or better Network card 100 Mbps 1 Gbps Hare disk 500 MB 500 MB space For More Information Visit Avigilon at http www avigilon com for additional product documentation Avigilon University The Avigilon University provides free online training videos that demonstrate how to set up and use the Avigilon Surveillance System Register online at the Avigilon Partner site to begin http avigilon com partners support For additional support information visit http www avigilon com support Regular Avigilon Customer Support Cent
145. tem If the server is on the same network segment subnet as your computer the server is automatically discovered and appears in the System Explorer on the left side of the application window If the server is on a different subnet the server must be manually discovered There is no limit to the number of servers that can be discovered by the Client software 1 Open the Find Server dialog box o Inthe Log In dialog box click Find Server o Inthe application window select File gt Manage Server Connections In the Manage Servers dialog box click Find Server 12 Setup Manage Server Connections a Building 2 VE Building 1 Fa Building 3 Automatically discovered HYR IP Address 127 0 0 1 Base Port 50080 Connection Speed LAN MMA Version 4 0 0 7 23562 P Find Server Edi Sever Figure A Manage Server Connections dialog box 2 Inthe Find Server dialog box enter the Hostname IP Address the Base Port and the Connection Speed of the server you want to discover Find Server Hostname IP Address 192168 1 12 Base Port 50080 Ze Connection Speed Figure B Find Server dialog box The base port is 50080 by default You can change the base port number in the Avigilon Control Center Admin Tool See the Avigilon Control Center Server User Guide for more information Tip Set the Connection Speed to WAN if you are on a low bandwidth network for example internet or wireless network and select L
146. the alarm from the Assigned Alarms list and click Unassign Alarm Acknowledging an Alarm Acknowledging an alarm shows that an alarm has been reviewed and is no longer active You can acknowledge any alarm that is active or assigned to you 1 After reviewing the alarm enter notes describing the nature of the alarm in the Acknowledge Alarm text box 2 Click Acknowledge 3 If there is a digital output linked to the alarm a dialog box may appear to ask for permission to activate the digital output Activate the digital output as required The Alarm is given an Acknowledged status in the Alarms list 135 Avigilon Control Center Enterprise Client User Guide searching Alarms You can search through an alarm s history to review other instances of the alarm 1 Select an acknowledged alarm from the Alarms list 2 Inthe alarm details area click Search Alarm see Performing an Alarm Search for information about the alarm search options Exporting Alarms You can export alarm video for review on other computers 1 Select an acknowledged alarm from the Alarms list 2 In the alarm details area click Export Alarm see Exporting Recorded Video and Images for information about the export options Purging an Alarm Purging an alarm removes the alarm from the Alarms list until the alarm is activated again Although purged alarms are no longer listed in the Alarms list you can still search through the alarm s history 1 Select a
147. the application will play a sound whenever the alarm is triggered Then click Next 38 T Setup Add Alarm Select Alarm Recipients Select the users that will be notified when this alarm is triggered E Groups Administrators Power Users Resticted Users Standard Users Users administrator Play sound when dam is inggered Alain 1 war Y IR canca Figure C Select Alarm Recipients page Optional Set the actions that must occur when an alarm is acknowledged Add Alarm Select Alarm Acknowledgement Action Require a comment when acknowledging alam Activate selected digital outputls on alarm acknowledgement 3 Ms 1 0MP HD DN 10003 Clef Digital Output 1 Require user confirmation before activating digital output s eros Figure D Select Alarm Acknowledgement Action page 39 Avigilon Control Center Enterprise Client User Guide a Ifthe user must add comments about the alarm select the Require a comment when acknowledging alarm check box b Ifa digital output must be activated when the alarm is acknowledged select the Activate selected digital outputs on alarm acknowledgement check box Then select the digital outputs to be activated c If the digital output should only be activated when confirmed by a user select the Require user confirmation before activating digital output s check box d Click Next 8 On this page complete the followin
148. the image panel Details about the bookmark are displayed under the image panel Use the Timeline controls to review the event See Playing Back Recorded Video for more information Click Export this bookmark to export the selected bookmark See Exporting Recorded Video and Images for more information If you want to further refine your search click Perform a pixel search on this bookmark You can now search for any pixel movement in the selected bookmarked video Search See Performing a Pixel Search for more information 5 Click Edit this bookmark to edit the bookmark See Bookmarking Recorded Video for more information Performing a Pixel Search The Pixel Search allows you to search for tiny pixel change in specific areas in the camera s field of view 1 Click Search to open the Search tab 2 In the Search tab select Pixel Search The Search Pixel tab displays gt View Eq Search Event Q Search Pinel ah x ree Time Range to Search Cameras to Search Metroa T ear Se i ica see sa oe E CG e Fiar Mo Client Wed 2008 01 16 01 06 20 517 PM a elen Building To Paty 1SMP HD PRO C Cge 16MP HD PRO M Wed 2008 01 16 01 09 07 217 PM Ga SOMP HD C Duration pc a 2 S Days Hours Minutes Seconds Keel Search Options i Jor results less than seconds apart Search Results WA Camera Time Buldngi 16MP HD PRO C Pixel Chan
149. tion Command cd ets Image Panel buttons Select an image panel Image panel are lt image panel gt Enter displayed after d Enter A lt image panel gt ENTER pressing the first key Add a camera to View l lt Logical ID gt Enter The camera ogical ID is required pel lt Logical ID gt Select the next image panel Tab Select the previous image panel Shift Tab Clear image panel selection A o Enter CLOSE Remove camera Backs ace from the selected Z KI 177 Avigilon Control Center Enterprise Client User Guide image panel Maximize Restore the selected image panel Ctrl j E Replay 30 seconds Ctrl Replay 60 seconds Ctrl a Replay 90 seconds Ctrl Add bookmark for selected camera Note For recorded Ctrl R B video only Start Stop manual recording for R selected camera Activate Mute audio Sp for the selected A camera S Broadcast audio Hold to speak Hold to speak Release to stop broadcasting Take a snapshot of the selected image panel F4 Display linked POS camera Ctrl 1 Release to stop broadcasting 178 Appendix Enable digital output KY Acknowledge the alarm currently displayed in an L armed image panel View Commands Keypad Combination View buttons Select the next View Ctrl P Tab NEXT 2 Command Key Com
150. tool o From the Tools menu select Pan Tool buy o On the toolbar click w Pan Tool 2 Drag the video image in any direction inside the image panel Controlling PTZ Cameras Pan Tilt Zoom PTZ controls allow you to control cameras with PTZ features You can control a PTZ camera by using the onscreen controls or by using the tools in the PTZ Controls pane See Keyboard Commands for other ways to use the PTZ controls 1 To display the PTZ Controls perform one of the following o From the Tools menu select PTZ Controls ESP o On the toolbar click E PTZ Controls The PTZ Controls are displayed below the System Explorer If the PTZ Controls are unavailable select an image panel that is displaying video from a PTZ camera 114 Video PT Controls Speed Zoom Iris Focus Ese AUX Figure A PTZ Controls 2 To pan or tilt perform one of the following O Click the round Pan Tilt arrow buttons in the PTZ Controls The speed of the pan tilt movements can be adjusted using the Speed slider O In the image panel drag your mouse to move the camera The farther the mouse is from the center of the image panel the faster the camera will move r A ZK a v i al BS irt Fe L ZE pe TEST ag Figure B PTZ Onscreen Controls 3 Use the other PTZ controls to perform any of the following Action Control Procedure 115 Avigilon Control Center Enterprise Client User Guide Z
151. toolbar click a Cycle Views To change the cycle dwell time see Changing General Client Settings for more information saving a View Once you ve set up a View you like you can save the View for use again in the future A saved View remembers the current View layout the cameras displayed in each image panel and the image panel display settings saving a View 1 Select File gt Save View 2 Inthe Save As dialog box name the View and click OK Your saved view will appear in the System Explorer 103 Avigilon Control Center Enterprise Client User Guide Si Saved Views CH Building 1 CH Building 2 CH Building 3 Figure A Saved Views Opening a Saved View Perform one of the following Inthe System Explorer right click the saved View and select Open Drag the saved View from the System Explorer to the current View in the application or new window Renaming a Saved View 1 Inthe System Explorer right click the saved View and select Rename 2 Inthe Rename View dialog box enter a new name and click OK Deleting a Saved View 1 Inthe System Explorer right click the saved View and select Delete 2 Inthe confirmation dialog box click Yes 104 Maps A map is a digital copy of your physical surveillance site You can add cameras encoders servers saved Views and other maps to your map to help you quickly navigate through your surveillance site To watch a video overview of the Maps feature see
152. ty for the PTZ device 6 Click OK Rebooting the Camera You can restart all Avigilon cameras through the camera s General dialog box This feature is not available for third party cameras 1 Right click the camera in the System Explorer then select Setup to open the camera Setup dialog box See Accessing the Camera Setup for more information 2 Click General The General dialog box appears 3 Click Reboot Camera The camera disconnects from the Avigilon Control Center and shuts down When the camera starts up again the camera should automatically reconnect with the Avigilon Control Center Network Use the camera Network dialog box to change how a camera connects to the server network 68 Setup Note The dialog box may appear different depending on the camera Some cameras do not offer the full set of options Changing Camera Network Settings 1 Right click the camera and select Setup to open the camera Setup dialog box 2 Click Network 3 In the Network dialog box select how the camera obtains an IP address Obtain an IF address automatically Use the following IF address Control Port 55080 3 Default 55080 Enable Multicast Figure A Network dialog box o Obtain an IP address automatically select this option for the camera to connect to the network through an automatically assigned IP address The camera will attempt to obtain an address from a DHCP server If it cannot t
153. ure the Rule is enabled check box is selected to enable the rule 8 Click Finish Editing and Deleting a Rule 1 Right click a server in the System Explorer then select Setup to open the server Setup dialog box see Accessing the Server Setup for more information 2 Click Rules 3 Inthe Rules dialog box select a rule then perform one of the following 57 Avigilon Control Center Enterprise Client User Guide Rules Building 1 Notify users default Notify users default A defauk nde generated by the system Rule is enabled When the server application is shuthing down or a licensed feature has expred ora licensed feature wall expire poor ora dalabase enof occurs or a backup faded ora data wite enor occurs for any camera ora data volume size is reduced due to lack of disk space ora newak enot occurs or the save application has an metalation eno Of an emal send eror occurs ora network connection is lost Of recording is mlerupted an any camera or a connection error on any camera has occured or a fimware upgrade on any camera failed ora license plate watchlist match occurs deplay on screen message lo users for all users Rule is always active Restore Defaults Figure A Rules dialog box o To edit the rule click Edit Go through the Rules Setup wizard and make the required changes on each page On the last page click Finish to save your changes Refer to Adding a Rule for deta
154. urry images You can limit the automatic gain setting by selecting a maximum gain level Maximum Gain By setting a maximum gain level for low light situations you can maximize the detail of an image without creating excessive noise in the images You can set Image Rate or Exposure as the priority When set to Image Rate the camera will maintain the set image rate as the priority and will not adjust the exposure beyond what can be Priority recorded for the set image rate When set to Exposure the camera will maintain the exposure setting as the priority and will override the set image rate to achieve the best image possible You can adjust the video s color intensity by moving the Color Saturation Saturation slider until the video image meets your requirements You can adjust the video sharpness to make the edges of objects Sharpening more visible Move the Sharpening slider until the video image meets your requirements You can change the rotation of captured video You can rotate the Image Rotation video 90 180 or 270 degrees clockwise You can control white balance settings to adjust for differences in light White Balance You can allow the camera to control the white balance by selecting Automatic or select Custom and manually set the Red and Blue settings 4 To focus the camera see Focusing the Camera Lens 5 Click Apply to Cameras to apply the same settings to other cameras of the same model
155. veO 0 S6D0JALAPENOS000 080 kg 6 59 90 30H 1 99 Save 0 30 O 5IOOPACIFIC MILDO 2900 S00 41 99 SeveDO0 0 30 POTATIS arts wl OPOTATOES 4072000 590 kg 2 19 kg01 290054N PELL Y 4 gt Cunen Filbeas Line Break on 2gelfinH ir Replace Y with Estres Figure B Configure Data Format dialog box o Click Capture Data to start capturing a raw transaction data sample o Click Stop Capture to stop capturing transaction data o Click Load Data to load raw transaction data from a file o Click Save Data to save a copy of the transaction data that has been captured 3 Optional Click Add Filter to create a new filter for the raw transaction data file There are two default filters in the Current Filters area one to create line breaks and the other to delete extra white space at the beginning of each line If you do not need extra filters skip this step 48 Setup Configure Filter Text to Match Match case Match whole word Method wildcards v Action to Take O Remove Replace with line break Remove empty lines Figure C Configure Filter dialog box a Inthe Text field enter text for the filter to search for b Select Match case and or Match whole word check box to focus the text filter to only find text with the same capitalization or match the text exactly c Inthe Method drop down list select a search method You can choose to filter text found through a Normal search Wildcard
156. video image Only the area highlighted in green is searched 6 Click Start Search Viewing Thumbnail Search Results The search results display thumbnails at equal intervals on the Timeline 1 To change the size of the search result thumbnails select Large Thumbnails Medium Thumbnails or Small Thumbnails from the drop down menu above the search results and click Search Again 147 Avigilon Control Center Enterprise Client User Guide Lo Search Thumbnails auer Tue Oct 14 2008 10 52 45 122 GM Tue Oct 14 2008 9 17 45 227 AM Tue Oet 14 2008 Tue Oct 14 2008 Tue Oct 14 2008 12 59 23 524 PM 11 24 24 226 AM 11 56 04 326 AM Tua Oct 14 2008 Tue Oct 14 2008 Tue Oct 14 2008 Tue Oct 14 2008 l Tua Oct 14 2008 2102121728 PM 2134 221823 PM 3 06 01 327 PM 31371421036 PM 03 211132 oe Tuesday October 14 2008 Si IUE Di MUNA M BIR U li mira gt is Figure B Search Thumbnail results tab 2 Select a thumbnail to highlight the video on the Timeline 3 Click Step In or double click the thumbnail to perform another search around the thumbnail Click Back to return to the previous results page 4 Click Open In View to open the recorded video in a new View 5 Click Change Search to change the search criteria Performing an Alarm Search Alarm search allows you to search through an alarm s history Search to open the Search tab 148 S
157. video is streaming at 30 images per second lf you select 1 2 only 15 images for that second will be exported 165 Avigilon Control Center Enterprise Client User Guide 10 11 12 13 14 Select this option to control the time between each exported video image Export one image every min _ sec For example if you enter 5 min 0 sec only one image will be exported every 5 minutes Select the Export at most __ images check box and enter a number to limit the amount of images that are exported JPEG only In the Quality drop down list select the exported image quality level In the Resolution field select a resolution for the video image You can manually enter the resolution or click the drop down arrow to select a standard resolution Note The Resolution field automatically maintains the image aspect ratio Click Change Image Region to only export part of the video image In the Change Image Region dialog box move and resize the green overlay then click OK Only areas highlighted in green are exported Select the image overlays you want Timestamp Camera name and Camera location Click Display Adjustments to adjust the gamma black level and or white level Click Start Export In the Save As dialog box name the export file and click Save The Preview area displays the video you are exporting When the export is complete click OK Exporting PDF and Print Images Video can be exported
158. vigilon Control Center to recognize and alerts you when matches are detected in the License Plate Matches dialog box To configure the Watch List see Configuring the Watch List for more information Reviewing the License Plate Matches 1 Open the License Plate Matches dialog box 139 Avigilon Control Center Enterprise Client User Guide The License Plate Matches dialog box automatically appears when license plates from the Watch List are detected To review matches at a separate time select LPR gt License Plate Matches License Plate Matches Time Detected Plate Matched Plate Confidence Server Camera 104242008 37 49 PM 1042222008 23709 PM 104242008 37 01 PM 104242008 36 43 PM 1042222008 7 36 39 PM 10422008 35 06 PM 10422008 7 35 05 PM 10 27 2008 32 57 PM 10422008 7 32 06 PM 104242008 7 31 58 PM 1042222008 7 31 47 PM 104242008 31 31 PM 10422008 31 02 PM 1042222008 7 23 25 PM 102222008 1 23 09 PM 104242008 7 29 02 PM 1042222008 7 28 59 PM 1042222008 7 28 18 PM 10422008 26 01 PM 1042222008 7 27 40 PM 102222008 1 27 24 PM 104242008 27 11 PM o TUAAS 7 26 25 PM AFF OFA Bor 4DE FEIS Zap FH 6DE G35 SHB GSH 505 SEG SCH AFF BFS BSF 406 FEIS Zap AH 6DE G35 SHB GSH 505 SEG Oh fF SF BSF 406 FEG Zon FH ELE G35 SHE GSH 505 SEG SL FEIS Zap FH 6DE AF OFS BSF 406 FEG dat FH 6DE G35 9HE GSH 5015 SEG SCS AFF SFA DOE 406 FEG lo FH 606 G35 9HE GSH 505 SEG OH AYP OFS DOE 406 FEG Go 1004
159. xport at Ful e image rate CA Local Gen BA Buldng Ea 16MP HD PAD C 85mm 141 8 Cl 20MPHD H264 B 250067 a 20MP HD H264 01 Cls 3 0MP HD DH la 5 0MP HD DM S ENCAPORT QE ENCAPORT Encoder Quality Resolution 1926 SE HE lte Change Image Region C Spit file into sizes of 200 CD ROM MB Skip recording gaps Overlays C Timestamp C Camera name CL Camera location Figure A Export tab for recorded video export In the Format drop down list select AVI video In the Camera to Export list select the camera video you want to export Enter the time range you want to export The time range is highlighted on the Timeline by black time range markers You can also drag the time range markers to modify the time range Set the export image rate Option Export at __ image rate Description Select this option to control how many images per second are exported For example the video is streaming at 30 images per second If you select 1 2 only 15 images for that second will be exported 163 Avigilon Control Center Enterprise Client User Guide 10 11 12 13 14 15 16 Select this option to control the time between each exported video image Export one image every _ min _ sec For example if you enter 5 min O sec only one image will be exported every 5 minutes In the Encoder field select the compression used The VC 1 Windows Media Video

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