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Installation and User Guide Intel® Server Management

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1. DPC can communicate over a serial link modem or direct connection to the server s Emergency Management Port EMP or over the LAN to the server s onboard NIC DPC is supported only on the onboard NIC1 interface see your server product guide for more information In either case it communicates through the Baseboard Management Controller BMC on the server not with the server operating system Any operating system can be running on the server Use Server Configuration Wizard page 15 to configure the server s serial and LAN connections For ISM supported servers BIOS Setup is not required for console redirection to allow DPC communications over the COM2 serial port EMP Starting the DPC Console The preferred way to start DPC is to double click the DPC Console icon in the tool pane of your management software such as ISM Console after selecting the appropriate managed server You can start DPC without a connection from the Windows Start menu under Programs gt Intel Server Control You can also launch DPC Console using the command line Depending on the connection type modem direct serial connection or LAN use one of the following commands DPCConsole modem phonenumber where phonenumber is the phone number of the server DPCConsole direct comX where comX is the COM port of the client workstation s direct connection DPCConsole lan IPaddress orDNSname where IPaddress or DNSname is the IP Address o
2. 2 gt Or TAON 11 12 13 14 15 104 Boot the console system to run Windows Launch Hyperterminal Click on the Start button in the task bar select Programs gt Accessories gt Communications and click on Hyperterminal At the Connection Description window enter guest for the name and click OK to proceed p g p At the Connect To window select the COM port of the console to which the modem or the null modem cable is connected for example COM1 In the COM1 Properties window select 19200 Bits per second for the Baud rate For Flow Control select None Leave the default settings for the other boxes Click OK to accept the settings and enter the Hyperterminal screen You will see characters being displayed to the Hyperterminal screen This is the PING message sent by the BMC Press the lt ESC gt key followed by the left parenthesis key This enables Terminal Mode and ends the PING messages The string TMODE OK should be displayed Enter the string SYS TMODE This is case sensitive and must be in uppercase The response will be OK TMODE indicating that Terminal Mode is functioning To log into the Terminal Mode Session enter the string SYS PWD N guest The N represents the Anonymous User and guest is the password These items are case sensitive The BMC returns SYS and OK to show a successful login At this point you can type any supported Terminal mode command
3. Indicated by PIC screen changes Immediately After the system reboots Bad memory is mapped out at next reboot Yes immediately after the failure PCI HotPlug Device This sensor screen displays information about each PCI Hot Plug device installed in a PHP slot Power Supply and Power Unit The Power Supply sensor screen shows information about each power supply The Power Unit represents power supply redundancy For systems that support it PIC monitors the status of the power supplies in the managed server The power unit sensor screen displays information and status about each power unit If a power supply reports a predictive failure condition PIC reports the status as a non critical condition in the health branch and carries out the requested event actions If a power supply fails PIC reports the failure as a critical condition in the health branch and carries out the requested event actions PIC also reports the system power as nonredundant and as a non critical condition in the health branch and carries out any requested event actions If a power supply fails or if the surplus power on the system is less than the amount provided by one power supply PIC reports that the system power is nonredundant It reports this condition as a non critical status in the health branch and carries out the requested event actions For systems that do not support power supply sensors PIC does not display the Power Unit or Power Supply items Redu
4. e Desktop Management Interface DMI must be installed on each server By default OpenUnix systems have DMI access set to read only This setting prevents ISM from changing sensor thresholds enabling the watchdog timer and executing other functions To allow ISM to operate correctly DMI access write permission must be enabled after the DMI installation Follow these steps Log in as root Stop the DMI Service Provider dmi stop Open the file etc rc2 d S89dmi for editing In the dmistart function change the line SDMI_PATH toread SDMI_PATH w Save the file and restart the DMI Service Provider dmi start This change will remain valid for all future sessions Se PN Linux Preparation If the kernel on the server platform is not the kernel shipped with the Red Hat Linux 8 0 or AS 2 1 operating system you must download the correct driver and recompile it For instructions on where to find the driver and on how to recompile it see http support intel com support motherboards server isc software htm Step 4 Install ISM ISM is delivered on its own CD which is separate from the System Resource CD The ISM package contains both console and server instrumentation software The default installation always attempts to install both console and server parts of the software if it detects that the system is a valid server it contains a baseboard management controller chip or BMC etc If the system is not deter
5. 6 0 Boot option parameter selector YY Set Selector 7 0 Selects a particular block or set of parameters under the given parameter selector Write as 00h if parameter doesn t use a Set Selector ZZ Block Selector Selects a particular block within a set of parameters Write as 00h if parameter doesn t use a Block Selector Note As of this writing there are no IPMl specified Boot Options parameters that use the block selector However this field is provided for consistency with other configuration commands and as a placeholder for future extension of the IPMI specification continued Installation and User Guide for Intel Server Management ISM 5 5 7 109 110 Table 4 Native Command Line Text Commands continued Command Switches Description SYS SET Returns the Terminal Mode Configuration bytes where XX and YY TCFG represent hex ASCIl encodings for the volatile version of data bytes 1 and 2 as specified in the Terminal Mode Configuration Table below and AA BB represent hex ASCIlI encoding of the non volatile version V XX YY lt output termination sequence gt N AA BB lt output termination sequence gt V XX YY This command sets the volatile Terminal Mode Configuration XX and YY represent hex ASCIl encodings for data bytes 1 and 2 as specified in the Terminal Mode Configuration Table below The BMC returns the same output as for SYS SET TCFG above N XX YY This command sets the non volati
6. Lock Keyboard 5 2 Boot device selector 0000b No override 0001b Force PXE 0010b Force boot from default Hard drive 2 0011b Force boot from default Hard drive request Safe Mode 2 0100b Force boot from default Diagnostic Partition 2 0101b Force boot from default CD DVD 2 0110b 1110b Reserved 1111b Force boot from Floppy primary removable media 1 1b Screen Blank 0 1b Lock out Reset buttons continued Installation and User Guide for Intel Server Management ISM 5 5 7 Table 5 Boot Option Parameters continued 3 2 1 0 Parameter Parameter Data non volatile unless otherwise noted Boot flags Data 3 7 1b Lock out power off sleep request via Power Button semi 6 5 Firmware BIOS Verbosity Directs what appears on POST display volatile 1 00b System default continued 01b Request quiet display 10b Request verbose display 11b reserved 4 1b Force progress event traps When set to 1b the BMC transmits PET traps for BIOS progress events to the LAN or serial modem destination for the session that set the flag Since this capability uses PET traps this bit is ignored if for connection modes that do not support PET such as Basic Mode and Terminal Mode 1b User password bypass When set to 1b the managed client s BIOS boots the system and bypasses any user or boot password that might be set in the system 1b Lock Sleep Button
7. See page 56 for information on setting LED alerts ICMB Menu SMaRT Tool Help Menu View Managing Server Views the managed server to which PIC is directly connected the one managing the downstream ICMB servers View Managed Server s Views the ICMB managed servers to which PIC is indirectly connected through the primary managed server Reclaim Inactive Resources Reclaims inactive ICMB resources on the managing server Launch SMaRT Tool Launches the SMaRT Tool a separate product provides information about your specific server hardware If the SMaRT Tool location is not known you will be prompted to use the Locate menu Locate Attempts to open the SMaRT Tool executable SMaRT EXE either on the local system or on any local drive or network drive to which it is attached Once located the Launch SMaRT Tool option always attempts to launch it from this location Help Topics Accesses PIC help topics About PIC Displays PIC version information Installation and User Guide for Intel Server Management ISM 5 5 7 41 Toolbar The toolbar gives quick access to some menu items To hide the icon toolbar click the right mouse button over the toolbar and then click the Hide item that appears Navigation Pane The Navigation Pane shows a tree view of server components that can be monitored Many branches of the tree represent group components that have further branches which you can expand oe 99 or collapse with th
8. This section describes the installation procedure for the One Boot Flash Update utility which is described in further detail in Chapter 9 on page 121 Windows Installation To install this utility on Windows simply select the checkbox on the Custom Install screen of the Windows installation program during ISM installation as described on page 19 NOTE In order to run this utility the working directory must first be set to the directory in which the utility is installed This is required because the utility depends on certain files which are expected to be located in the working directory For a normal installation the One Boot Flash Update utility is installed in the following directory C Program Files Intel ServerManagement bin flashupdt Linux Installation Perform the following steps to install the One Boot Flash Update Utility on a Linux system The utility is supported on Red Hat Linux 8 0 SMP kernel and Red Hat Linux AS 2 1 SMP kernel 1 Verify that the w3c libraries distributed as part of the supported versions of Red Hat Linux are present on the system and if not install them according to the Red Hat Linux documentation For Red Hat Linux 8 0 the w3c libraries are located in w3c libwww 5 4 0 1 1386 rpm For Red Hat Linux AS 2 1 the w3c libraries are located in w3c libwww 5 3 2 5 1386 rpm 2 Insert the ISM CD into the Linux server CD ROM drive be sure to mount the drive first 3 Run the utility install script from th
9. d logfiledir Keeps a debug log file in the directory ogfiledir If you do not use this option debug information is not logged Turns off Serial over LAN data encryption for this instance of dpcproxy With encryption off all serial data transferred over the LAN is sent without encryption Installation and User Guide for Intel Server Management ISM 5 5 7 Command Line Interface CLI The ISM Command Line Interface CLI lets you control a server from the command line rather than from a graphical user interface like PIC or DPC You can enter CLI commands at a command prompt or from a script file to e Start and stop Serial over LAN mode e Remotely power on or off a server e Remotely reset the server e Request machine identifiers e Change the boot device and device priority e Set up the BIOS e Read sensor values e Display the network configuration of the BMC You can also execute Perl scripts to issue commands to multiple remote servers You can use any of the following consoles to access the CLI commands e A Telnet style program such as Window s HyperTerminal that can connect to a socket of type SOCK_STREAM e The Window s command line environment Command Prompt e A Linux shell like csh or ksh The ISM Command Line Interface uses a network proxy dpcproxy that runs on the client system or on a central network proxy The network proxy is automatically installed as part of the Intel Server Management i
10. i e verbose output Additionally any non zero exit condition prints an associated error message This behavior is also the default behavior during any interactive session networkProxy Specifies the IP Address or DNS hostname of the system running the network proxy dpcproxy The system whose IP Address or hostname you supply for networkProxy is the system that the client your console system should contact for service By default the IP Address is the local host 127 0 0 1 a alternatePort Specifies an alternate network proxy port number By default the port number is 623 rcFile Specifies an alternate dpccli configuration file By default dpccli first looks for a file named dpcclirc in the directory specified by the environment variable HOME and then in the current working directory This option specifies the path including filename which can be different than dpcclirc For information on dpccli configuration files see page 90 Installation and User Guide for Intel Server Management ISM 5 5 7 91 CLI Commands The table below lists the CLI commands Each command is described in the following sections CLI Commands Command Description alarm Queries sets or clears alarms established at a system boot Sets the IPMI boot options console Starts Serial over LAN mode diagint Causes the BMC to generate an IPMI diagnostic in
11. services must also be installed and configured on the console system to enable Platform Event Traps used for ISM LAN Alerts see page 32 The requirements for the console system may be different than those listed below if you use one of these third party management applications Please refer to their installation requirements for more information Console OS and Minimum Hardware Requirements ISM supports these platforms to be used as a console client system Also any of the supported servers can act as clients e Windows 2000 Advanced Server or Professional Service Pack 3 or Windows XP Professional or Windows Server 2003 Enterprise Edition e Intel Pentium microprocessor Intel Celeron microprocessor or higher e At least 256 MB of RAM e At least 120 MB of available disk space for the entire set of software e Microsoft Windows compatible modem must be used if you connect to servers by modem Managed Server Requirements ISM supports several Intel baseboards For a complete list of supported server baseboards and qualified BIOS revision levels see the files README TXT and ERRATA TXT You can find these files in the appropriate language directory of the ISM Docs directory on the installation CD For any server you need a login account with root or administrative privileges The following requirements must be met for a managed server depending on the OS These are the requirements to install ISM not to install the OS or othe
12. such as temperature format and display refresh rate Configure Menu Enable Front Panel Power amp Reset Toggles the front panel power and reset option Immediate Power Off Server Powers off the server and you must manually restart power or use another interface like DPC to restore power The PIC window will disappear Immediate Hardware Reset Server Resets the server The PIC window will disappear Enable Watchdog Timer Toggles the watchdog timer option Watchdog Timeout Value Set the watchdog timeout value which will take effect if the timer is enabled Paging Configuration Lets you configure Paging Alerts see page 63 Email Alert Configuration Lets you configure Email Alerts see page 67 Restore Factory Defaults Restores default values for threshold sensors and the Watchdog Timer ID LED Menu LED Status Displays the current state of system ID LED as choices in the drop down menu e On This item is only enabled as indicated by a dot next to it if the system ID LED is turned on using the button on the physical chassis Otherwise it is disabled At the same time the Off menu item and the Blink menu item will be enabled e Blink Sends a message to blink the LED At the same time the Off menu item will be enabled and a dot will be placed in front of Blink e Off Sends a message to turn off the system ID LED At the same time the Blink menu item will be enabled and a dot will be placed in front of Off
13. Check Power Unit Global Table at lt server gt A processor error was reported A power unit redundancy state change was reported Check Power Supply at lt server gt Check Indication Control Group at lt server gt Check Storage Device Events at lt server gt A power supply failed The LAN Adapter reported a threshold crossing A SCSI device reported a state change Check Storage Controller Events at lt server gt Check System Slot at lt server gt Email Messages A SCSI controller reported a state change A PHP slot reported a state change The Platform Instrumentation software on the server determines the content and subject line of email messages generated by an email alert Messages have the following form Check Voltage Probe at server lt server name gt Event Severity Non Critical Corporation Component Intel Group Voltage Probe Instance 4 Event Type Status Changed from OK to Upper Non Critical Baseboard Installation and User Guide for Intel Server Management ISM 5 5 7 Configuring Email Alerts To use email alerting email capability is required on your network Use PIC to configure the Email Alert settings for each managed server Use the Alert Actions tab for individual sensors to set an Email Alert notification for that sensor lt gt NOTE Don t select a shutdown power control action for events where you specify email notification If you select email notification
14. DMItoSNMP Mapper on page 22 Installing the DMI Service Provider 1 Change your working directory by entering the following command cd mnt cdrom Software linux dmisnmp 2 Install the DMI service provider package located in the Software linux dmisnmp directory on the ISM CD by using the rpm command For example the following command installs a version of the DMI service provider package rpm i dmisp 1 0 6 1386 rpm If you encounter errors concerning the libsnmp so 0 use the nodeps flag Installing ISM PI Server Instrumentation Software on Linux 1 Run the ISM install script from the Linux directory by entering the following commands at the command line prompt cd mnt cdrom Software linux PI installme 2 Follow the instructions on your screen The script prompts you to read and accept a license agreement Next the ISM install program determines the version of the Red Hat Linux kernel running on your server and installs the right version of the IPMI driver on your server The script then proceeds to install the ISM package e g ism 5 x 1 1386 rpm on your server In case the installation of the driver fails the script displays appropriate error messages and then terminates without installing the ISM package DO NOT REBOOT AT THIS TIME Installing ISM Command Line Interface Software on Linux lt gt NOTE The ISM Command Line Interface CLI feature applies only when managing other servers You cannot use the CLI feature to m
15. E AEEA EErEE eaaa Installation and User Guide for Intel Server Management ISM 5 5 7 This page intentionally left blank Installation and User Guide for Intel Server Management ISM 5 5 7 Introduction Intel Server Management ISM is a server management tool implemented with a client server architecture This guide explains how to install ISM and use the software to e Remotely set up servers e Automatically monitor server hardware e Configure alert notices to be sent based on server activity and hardware sensors e Receive emergency notification and remotely manage servers e Work together with third party server management software Platform Compatibility The ISM features depend on which version of ISM is running on which platform Compatibility may be an issue when a current version of the ISM console manages a network of systems that are running older versions of ISM Earlier versions were named Intel Server Control or ISC Fora list of features available in this release see the ISM v5 x Technical Product Specification and or Monthly Specification Updates New ISM Features This release of ISM includes the following features that were not in ISM prior to release 5 5 Feature See these pages Native Command Line Interface 103 Advanced CLI Commands 87 System ID LED Controls 39 41 55 68 Redundant Fan Support 44 Red Hatt Linuxt Advanced Server 2 1 Support Getting the Latest Information and Support Insta
16. Guide for Intel Server Management ISM 5 5 7 Simple File Sharing on Windows XP Consoles By default Windows XP systems enable Simple File Sharing If you attempt to remotely install ISM to a Windows XP system the installation will fail if both the following conditions are true e Simple File Sharing is enabled and e The remote system is not part of a DOMAIN To avoid an installation failure you can do any of the following e Install ISM locally instead of remotely e Disable the Simple File Sharing capability on the remote system e Make sure the remote system is part of a DOMAIN NetWare Preparation Before installing ISM on systems running NetWare the Transportation Independent Remote Procedure Call TIRPC runtime library for ONC RPC or a substitute file set for NetWare must be installed and running To install the TIRPC library follow these steps 1 Go to the Attp support intel com site and make the following selections Servers Server Management and Maintenance Intel Server Management Software Drivers Legacy Software Drivers Transport Independent Remote Procedure Call TIRPC listed under Other Software Get the compressed zipped files TIRPC IN EXE NLM4 EXE and INTRANET EXE 3 TIRPC installation a rod ho ao g Unzip the TIRPC IN EXE file including its subdirectories to an empty floppy disk using the d option in the command line to preserve the directory structure Run NWCONFIG on the NetW
17. Guide for Intel Server Management ISM 5 5 7 System Event Log Manager The System Event Log SEL contains a sequential record of events that have occurred in the remote server The SEL can help you determine the cause of server system failures With the SEL Manager you can e Examine SEL records by number timestamp generator ID sensor or event type e Save SEL records to a file on the local or remote system e Clear SEL records from the nonvolatile storage area on the server system For each entry in the System Event Log the SEL Manager displays e A record identifier e Time stamp information e The sensor type e A generator identifier e The sensor number e Anevent description You can sort the columns in the SEL Manager by clicking the column heading Sensor Data Records Manager The Sensor Data Records SDR Manager displays information recorded from each configured sensor in the managed server Record data is displayed in hexadecimal or binary form The contents of the SDR file can help determine the cause of server system failures Using the SDR Manager you can e Examine Sensor Data Records e Examine SDRs by Record type e Save SDRs to a file on the local or remote system The SDR Manager displays detailed information when you select a specific sensor type in the SDR information tree Field Replaceable Unit Manager The Field Replaceable Unit FRU Manager displays a hierarchical tree of FRU components and detail
18. IP Address subnet Displays only the subnet mask gateway Displays only the gateway IP Address Installation and User Guide for Intel Server Management ISM 5 5 7 97 power Syntax power on c off f Description Initiates a power up or power down sequence on the managed server By default this command attempts a graceful shutdown of the operating system before executing the IPMI power off command To perform a graceful shutdown the Platform Instrumentation PI software must be installed on the server Options c Switches the session to Serial over LAN mode after successfully executing the IPMI power on command f Forces a power off without attempting a graceful shutdown power s Syntax power s Description Displays the current power state of the managed server reset sel 98 Syntax reset f G Description Performs a platform reset By default this command attempts a graceful shutdown of the operating system before executing the IPMI reset command To perform a graceful shutdown the Platform Instrumentation PI software must be installed on the server Options c Switches the session to Serial over LAN mode after successfully executing the IPMI reset command f Forces a reset without attempting a graceful shutdown Syntax sel c num f filename h filename Description Displays System Event Log SEL records Each record displays on a
19. NOTE The ipmidrvr package is used by other ISM components If ISM is installed concurrently with the One Boot Flash Update utility then do NOT remove the ipmidrvr package or else ISM will fail to function properly Installation and User Guide for Intel Server Management ISM 5 5 7 29 30 This page intentionally left blank Installation and User Guide for Intel Server Management ISM 5 5 7 3 Intel Server Management ISM Concepts ISM Components ISM includes the following server management tools Intel Server Management Console The ISM Console provides basic server management functions It lets you discover servers that have ISM installed and allows you to run Platform Instrumentation Control PIC Direct Platform Control DPC DMI Explorer and Client System Setup Utility CSSU See page 33 for more information on the ISM Console Platform Instrumentation Control PIC PIC is the main administrative access for configuring alerts and monitoring the state of servers when the server operating system is running and the server is on the network It monitors platform sensors and manages alerts based on events that you can configure PIC communicates over the LAN to the Platform Instrumentation PI software on the server using standard DMI RPC protocols For detailed information on using the PIC see Chapter 4 or click the Help button in the PIC Console Direct Platform Control DPC DPC gives you emergency access to restart an
20. Null password all binary O s is submitted Passwords are case sensitive Either the SYS PWD command or Activate Session IPMI message must be successfully executed before any command or IPMI messages are accepted Note that a modem connection may be automatically dropped if multiple bad passwords are entered N lt password gt N represents a Null username lt password gt represents a printable password up to 16 characters If lt password gt is not provided then a Null password all binary O s is submitted Passwords are case sensitive Either the SYS PWD command or Activate Session IPMI message must be successfully executed before any command or IPMI messages are accepted Note that a modem connection may be automatically dropped if multiple bad passwords are entered X X immediately logs out any presently active session Entering an invalid password with U or N also has the same effect SYS Used as a no op confirm that Terminal Mode is active BMC returns an TMODE OK response followed by TMODE SYS SET Sets the boot flags to direct a boot to the specified device following the BOOT XX next IPMI command or action initiated reset or power on XX BB YY ZZ AA represent five hex ASCII encoded bytes which are the boot flags BB parameter in the Boot Option Parameters See the Boot Option Parameters Table below for more information Upon receiving this command the BMC automatically sets the valid bi
21. Remove Programs utility in the Control Panel You can uninstall ISM from Windows or NetWare servers either locally one at a time or remotely from a Windows console system Uninstalling ISM from OpenUnix Systems You must uninstall ISM locally from each OpenUnix system To do so 1 Log in as root 2 Enter the command pkgrm ism 3 Follow the instructions on the screen Uninstalling ISM from Linux Systems You must uninstall ISM locally from each Linux system To do so 1 Log in as root 2 Enter a series of commands as listed below to remove installed packages After each command you will receive a prompt to reboot the system You need not reboot until after all the packages are removed rpm e ism rpm e ipmidrvr see note below rpm e dmi2snmp rpm e dmisp rpm ucd snmp utils rpm e ucd snmp 3 After the final command above you may receive some error messages which can be ignored 4 Reboot the system 5 The commands above remove the specific SNMP packages used by ISM If you want to use SNMP for other purposes reinstall it from the Linux CD lt gt NOTE The ipmidrvr package is used by the One Boot Flash Update utility If this utility is installed concurrently with ISM then do NOT remove the ipmidrvr package or else the One Boot Flash Update utility will fail to function properly Installation and User Guide for Intel Server Management ISM 5 5 7 27 Installing the One Boot Flash Update Utility 28
22. a server reboot to the service partition After the server completes the reboot to the service partition the console redirection window closes Installation and User Guide for Intel Server Management ISM 5 5 7 73 Phonebook DPC includes a phonebook shared with CSSU that stores server entries including the name server phone number and server LAN address specified either as an IP address or DNS name You can add modify or delete phonebook entries Rebooting to the Service Partition You can use DPC to reboot the server to its service partition The service partition is a special partition on the hard disk that you establish when initially setting up the server see page 125 The service partition contains utilities diagnostics and other software required for remote management The service partition is not marked as an active partition and the server only boots from it by a special request It is not normally visible to the server user After the server reboots to the service partition you can run text based programs installed on the service partition To boot to the service partition e You must be connected to the server by LAN or modem e The connected server must contain BIOS support for booting to the service partition e A service partition must be installed on the server hard drive e You must have administrative rights for this connection on the server Displaying Configuration Status The Configuration dialog
23. and a shutdown option for the same event the email will not be sent because the operating system will be shut down Email Settings Configure email by selecting Configuration gt Email Alert Configuration This configuration is global to the server and is not sensor specific Specify these settings on the Email Alert Configuration screen From Email ID Specify the email ID of the sender of the message To Email ID Specify one or more destination email IDs to receive the alert Use standard Internet format Use commas or semicolons to separate multiple email IDs If this field is blank no email will be sent SMTP Server Specify the name of the mail server Test Email After entering the email configuration data click the Test Email button to verify that email is sent as you expect When you press the Test Email button you receive a dialog where you fill out the subject line and the test message After you enter the subject and message click OK to send the test message After sending a test email verify that all destinations have received the test message lt gt NOTE The subject and message that you enter in a test email are not the same subject and message that will be sent in an actual email alert The PI software automatically determines the content of the alert message see page 66 Discovering Email Errors If a test email or actual email alert is not generated or is not received there are several possible reasons includ
24. box displays the server s configuration status You can view this status information whenever the DPC Console is connected to a managed server Information appears in several areas Supported Viewers Status on the FRU SEL SDR and RSA viewers Security Displays the following settings e Authentication level Indicates User or Administrator level Administrator level exists if you are logged in with administrative rights User level applies to these situations EMP serial connection when EMP mode is set to restricted LAN connection over the onboard NIC where a secure session is not available e g someone else is already connected Restricted LAN access mode e Activation Mode Indicates whether the server is always active or just during pre boot e Chassis Intrusion Indicates whether intrusion protection is set or not set 74 Installation and User Guide for Intel Server Management ISM 5 5 7 Firmware Displays the Intelligent Platform Management Interface IPMI and Baseboard Management Controller BMC revisions on the server Aside from these designated areas the Configuration dialog box also indicates the server s power state the operating system if detected and the presence of a service partition lt gt NOTE For DPC Console to detect a connected server s operating system the server must have Platform Instrumentation PI installed Installation and User Guide for Intel Server Management IS
25. by an input newline sequence the BMC responds by outputting an output newline sequence Otherwise following an lt ESC gt the BMC goes back to looking for the start character Special Character Handling character lt Des gt or lt Backspace gt Use the lt Del gt or lt Backspace gt key to delete the last character entered if the message has not yet been submitted to the BMC lt Backslash gt lt Newline gt Split long IPMI messages across multiple lines by using the line continuation lt backslash gt character followed immediately by an input newline sequence Line continuation characters are supported for both text and hex ASCII commands Hex ASCIl Command Format Binary IPMI commands are sent and received as a series of case insensitive hex ASCII pairs where each is optionally separated from the preceding pair by a single lt space gt character Following is an example of a binary IPMI request message 18 00 22 lt newline sequence gt The software ID and LUN for the remote console are fixed and implied by the command The SWID for messages to the remote console is always 47h and the Logical Unit Number LUN is 00b Instead there is a bridge field that is used to identify whether the message should be routed to the BMC s bridged message tracking or not This data is described in the following tables Installation and User Guide for Intel Server Management ISM 5 5 7 105 106 Table 1 Native Command Line Request to
26. console system as well Installation of Serial over LAN and the Command Line Interface CLI On a Windows system the Serial over LAN feature and CLI capabilities are automatically installed with ISM see page 18 The network proxy dpcproxy exe is installed as a service and automatically starts each time the system boots The dpccli exe interface between the command console and the proxy is installed with a PATH environment variable that makes it executable from any directory The dpcproxy and dpccli executables are discussed in detail later in this chapter On a Linux system you must specifically install a package to get these features as described in Installing ISM Command Line Interface Software on Linux on page 21 The package installation sets up the network proxy as a daemon that automatically runs when the system boots This enables a Linux system to act as a client of the ISM Command Line Interface Enabling Serial over LAN on the Server You can enable the feature locally on the managed server through the System Setup Utility SSU or enable it remotely from the managing client through the Client System Setup Utility CSSU Both methods involve the same steps once you have started the utility Follow these steps to enable Serial over LAN see the CSSU online help for detailed information about completing these steps 1 Either start the SSU locally on the server or start CSSU from the managing client 2 From the first scr
27. e Automatically shut down reboot or power off the system in response to an event e View the system event log the hardware inventory and information on the BIOS and system slots Installation and User Guide for Intel Server Management ISM 5 5 7 39 With PIC you can track system status and manage hardware conditions Some conditions have a threshold or range of acceptable values Default values are configured during system manufacturing You can use PIC to configure and monitor these values along with the current readings error status and timer settings An event occurs when a parameter crosses a defined threshold When an event occurs PIC initiates the action you have configured including e Resetting or powering off the server e Generating an NMI e Beeping the system speaker e Logging information to disk e Broadcasting a message on the network e Displaying a message on the system console e Paging the administrator e Sending an email alert e Turning the system ID LED on or off For example if the temperature reaches a level outside of the user defined threshold an event has occurred You can configure PIC to respond to this event in multiple ways as listed above You can use PIC to view system hardware BIOS and slot information You can also use PIC to configure alert actions for events generated by any of the following hardware components if they are on your server platform e Onboard Adaptec SCSI controller e Onboar
28. for Intel Server Management ISM 5 5 7 Using Linux Shells To connect and use CLI commands from your Linux command line shell 1 Enter the following command and provide any command line options see page 89 usr local cli dpecli At the Server prompt provide the IP Address or DNS Name of the server to which you want to connect Provide a username if applicable This value is currently null Press Enter Provide a password if applicable After authentication is performed you will see a login successful message and the dpccli gt prompt You can now enter CLI commands Using Linux Telnet For best results when invoking Serial Over LAN commands during a CLI session start the connection using a Red Hat Linux telnet session l At the Linux command prompt type telnet xxx xxx xxx xxx 623 lt Enter gt The xxx represent the IP address of the system running the Network Proxy This may be the local system or a central network server with the Proxy installed The 623 represents the default Port address required for CLI connections If this port address has been changed while executing the dpcproxy command use that port address Eg telnet 10 7 162 58 623 At the Server prompt provide the IP Address or DNS Name of the server to which you want to connect Provide a username if applicable This value is currently null Press Enter Provide a password if applicable After authentication is performed you will see
29. from DPC first connect to the appropriate server then in the Action menu select Reboot to Service Partition In the Service Partition menu that subsequently appears select Run Program Then either select SSU or enter the command line SSU FRUSDR Loader Utility The FRUSDR Load utility lets you load and display system FRUs and SDRs For information on how to use this utility refer to the server product guide 126 Installation and User Guide for Intel Server Management ISM 5 5 7
30. managing console and refreshes the PIC interface as shown below reporting the newly installed fan HARLWIN2K156 Platform Instrumentation Control a ICs XI File View Configure IDLED ICMB SMaRTTool Help Health Chassis a Chassis Fan Fan Memory i Cooling Unit Global T Power Cage Fan 1 Power Cage Fan 2 Sys Fant Power Processor System Information Sys Fan 2 Temperature 5ysFan3 Third Party oO Sys Fan 4 Voltage i Sys Fan 5 H E Memory E Power e a eT Installation and User Guide for Intel Server Management ISM 5 5 7 ICMB The Intelligent Chassis Management Bus ICMB provides a means by which an intelligent device on the Intelligent Platform Management Bus IPMB in a chassis communicates with the intelligent device on the IPMB in another chassis The ICMB protocol is used for inter chassis communications This is possible because the server provides two 6 pin connectors to enable multiple servers to be daisy chained together The ICMB provides additional troubleshooting and status capabilities by providing information that can be used to predict and identify failures on multiple servers The ICMB is used to provide remote power control and status information on servers that cannot be normally obtained through in band channels This may be because the information is not provided through those channels or because the in band channels are not available such as when the chassis is powered d
31. set what kinds of actions to take if a sensor crosses the boundaries you have set The Sensor Information tab displays information like minimum and maximum readings nominal readings the expected normal reading for this sensor and the tolerance of this sensor Third Party Components Third Party onboard devices such as the SCSI controller can be managed by ISM You can configure event actions for DMI indications generated by third party Server Instrumentation installed with PI You can also monitor third party instrumentation via the DMI Explorer Interface See page 57 for details about event configuration for third party instrumentation 50 Installation and User Guide for Intel Server Management ISM 5 5 7 Voltage In a managed server PIC monitors many types of voltage sensors the number and type depend on the server hardware configuration Each monitored voltage sensor has independently configurable thresholds and event actions Example voltage sensors are e 12V 5 V 3 5 V 3 3 V 5 V 12 V e Processors 1 5 V and 2 5 V e SCSI A Termination 1 2 and 3 The voltage item in the navigation pane lists all supported voltage sensors You can see individual sensor information in the presentation pane by selecting the corresponding sensor in the navigation tree The Sensor Settings tab lets you monitor current readings current status and sensor error counts and lets you set sensor thresholds Ifa threshold is not supported it is grayed o
32. state and source of request ON Application ON Button OFF Software execution will make the system ID LED blink Hardware execution front panel switch will make it go on solid If the software has already turned on the ID LED the ID LED will be blinking then the hardware ID LED button will do the following 0 software turns on the LED to blinking 1 Pressing the hardware LED button will turn the LED OFF preferred 2 Pressing the hardware LED button a second time will turn the LED on solid ALARM S A id L severity This command sets or adds a Telco Alarm record to the Telco Alarm database The generator id will always be 47h and the software originator id will be 0 Parameters A id Alarm ID L severity Alarm Severity Level Severities are CRT critical MJR major and MNR minor The BMC returns any one of the following response e New alarm added to BMC TAM alarm database e Request alarm matches existing BMC TAM alarm database record e Request alarm updated an existing BMC TAM alarm database record e BMC TAM alarm database is full Request alarm record bumped because of lower priority BMC TAM alarm database is full Request alarm record bumped existing record continued Installation and User Guide for Intel Server Management ISM 5 5 7 Table 4 Native Command Line Text Commands continued ALARM Q G id O id This command queries Telco alarm re
33. system if one is not installed and prepare for ISM installation Install ISM from the ISM CD For Windows based systems you can install ISM remotely on the server from the Console system as described below For other operating systems you will have to take some manual steps on each server during the installation or install ISM individually on each server system see page 18 Do OS specific configuration after the installation see page 23 Repeat the steps above for each server On Console Systems For consoles that have an operating system the most straightforward way to configure the console and install the ISM software is l Install any third party enterprise management software see page 10 with which ISM will integrate This step is optional Install ISM software For Windows based systems you can install console software and server instrumentation software locally or remotely either from a console or server system see page 18 Do OS specific configuration after the installation see page 25 Enable the LAN Alert Viewer if you will use it on console systems see page 32 Installation and User Guide for Intel Server Management ISM 5 5 7 Connecting Consoles to Servers There are several methods for connecting to a server for management You can use any combination of the following connections e Local Area Network LAN e Analog telephone modem serial connection e Local direct connection through a serial po
34. that server Select all the servers to be installed and follow the instructions on the screen to continue Custom Install allows you to choose the parts of ISM to install for an overview of the ISM components see page 31 On this screen you can also select the support software that integrates ISM with H P OpenView and or CA Unicenter TNG And you can install the One Boot Flash Update utility from this screen see page 28 After selecting the software components select multiple systems on which to install as described above e Ifsupport the integration agent for the CA Unicenter TNG package is being installed on the local machine the installation requires that you answer a CA Unicenter specific dialog ISM installation will halt until you answer this dialog then installation will resume Installation and User Guide for Intel Server Management ISM 5 5 7 19 e The installation automatically reboots remote Windows servers and will reboot the local system unless you choose to stop it Remote NetWare servers require a manual reboot following the first phase of ISM installation after ISM files have been copied to the target server e When installation is complete view the file logfile log in the installation directory of each system to verify that ISM installed correctly The default installation directory for Windows is Program Files intel ServerManagement however you might have specified a different directory during installation In
35. the PEM screen choose Configure EMP On the Emergency Management Port EMP screen make the following changes a Enter a password and verify the password b For Access Mode select Always Available c Inthe Connection Mode box pull down the menu and select Direct Connect Mode or Modem Connection whichever is correct for your server Leave the Enable Data Terminal Ready box unselected e Check the box to Enable Terminal Mode Installation and User Guide for Intel Server Management ISM 5 5 7 103 4 J f Check the box to Enable Line Editing this lets you make changes to the input line before submitting it to the BMC for processing g For Delete Control select Backspace the other option is lt Del gt and these options are only available if you enable line editing h Check the box to Turn On BMC Echo Of Received Characters BMC echoes each character to the console as you enter it highly recommended when you enable line editing i Check the box to Enable Handshake When BMC ready to receive another message the BMC will return the string SYS lt newline sequence gt when it is ready to accept another message from the console j For the Newline output sequence BMC to console select CRLF carriage return linefeed k For the Newline input sequence console to BMC select CR carriage return Click Save to save your settings and OK until you return to the main SSU menu Reboot the server Console Configuration 1
36. the Serial Modem Channel Configure remote server management options available over the Serial Modem Channel Configure Alerting over the Serial Modem Channel Set a system asset tag if desired mono g moe Installation and User Guide for Intel Server Management ISM 5 5 7 15 l Install or update the Service Partition This task is a two step process with a server reboot between the two steps m Save the configuration to a floppy disk for use with similar servers Save the configuration to the server 5 Step 2 Install the Server s Operating System If the server does not have an operating system installed the Configuration Wizard displays a message to remove the System Resource CD insert the bootable media that contains the operating system and then reboot the system to complete installation of the operating system If the server already has an operating system installed then you can just remove the CD and let the server reboot after configuration Be sure to disable the firewall if applicable on the server in order for the managing console to connect to the managed server Step 3 Prepare for ISM Installation On a new server before installing ISM and after running the Configuration Wizard and installing the server operating system perform these steps 1 Use the OS to configure communication links between the client console and the server such as modems LAN connections etc To use a direct serial link y
37. these items changes You can specify which actions should occur in response to changes To configure a state based threshold 1 On the PIC main window click beside a sensor name in the navigation pane to see a list of available sensors Select an entry from the list 3 Select the Alert Actions tab Change the event actions associated with a state change condition 4 Click lt Apply gt to save your changes Cautions in Setting Thresholds Rounding of Threshold Values Hardware rounding can cause thresholds to be set to a different value than the exact value you enter in ISM Redisplay the Sensor Settings tab to find the actual value set by the software Avoiding a Power On Off Loop Improperly setting event actions can cause the server to enter a state that prevents the server from booting correctly For example 1 An event occurs such as exceeding a high temperature threshold 2 While the condition causing the event still exists you set a Shutdown Power Control Action like Immediate Power Off to respond to this event 3 Because the threshold was exceeded before you set the action no new event is triggered to cause the Immediate Power Off action to occur 4 Ifyou reboot the system and the event condition has not been corrected for example the temperature is still over its threshold the system detects the temperature condition triggers the event and the corresponding action is taken The system is automatically and immed
38. 0 protocols Platform Instrumentation PI is server resident software installed by ISM to monitor and control the server when the operating system is online PI retrieves data from the OS the hardware firmware and BIOS PI can also provide instrumentation data for servers connected through the Intelligent Chassis Management Bus ICMB PIC interacts directly with only servers running PI and a supported OS Through that managed server PIC can use the ICMB interface to manage other Intel servers that are not running PI or are running a supported operating system You need a functioning LAN connection from the client system to the server running PI For more information about configuring ICMB see page 59 On the client system the PIC interface integrates into the ISM Console or one of the supported third party management tools PIC relies on the management console to discover servers over the LAN and forwards changes in the server state to the management console for appropriate alert handling You can use PIC to e View server health information and monitor server hardware sensors such as Temperature Voltage Cooling fan status Chassis intrusion ECC memory Processor status Power supply status e Configure sensor thresholds and the actions to take if a threshold is crossed e Configure receive and act upon alert events in the system event log SEL e Specify audio or visual notifications in response to an event
39. 8 Native Command Line 103 Native Command Line OVErView ccccccccccccccceeeeeeeeeeeeeeeeeeeaaeaeaeeaeeeeeeeseeeeeesaaanseetseteseeees 103 Setup ANG Configuration aiana a a E EAEE U eatea 103 Connection MechaniSM ssoiiyte reidos e eea a e a A e 103 Server Configuration Using the System Setup Utility SSU ce eeeeeeees 103 Console Configuration ssasaissc s sadanshecscehslccbenddectweceusdevaccnseadevenseeagensesncs deassassscedaccdecudance 104 Native Command Line Command 2 5 ccccc scsesegetedeseceecesnscdeseseisdeseudedsctencennensndenbeded seaendernad 105 PUTS YMA 265 Riso b aie Reh eis Sale Oe ES nde INNS te Sd Nad ed ee 105 9 One Boot Flash Update Utility 121 Command Line Syntax for One Boot Flash Update Utility 0 eee eee eee 121 Updating the Server from a Remote Client 0 cecisei ees geceys eens hee deosnstesh ee eeaabeeeeeende 122 10 Glossary 123 Appendix A The Service Partition and Utilities 125 Seice PartitiOr seisine ie e dagina e Sadie e ANA 125 Locally Booting the Server from the Service Partition eeeeeeeesesessssssrrerrrerrrrrerrrrrrrenna 125 Utt OS seee aaien ons aena EATE E A E E E EEE AEA E aA A AAA EE AE AE ATRA 126 6 Installation and User Guide for Intel Server Management ISM 5 5 7 Service Partition Administrator SPADMIN eee eeeeeeeeeeeeeeeeeeeeeeaaeaaaaaaaaeeeeeeeeees System Setup WITTY acelea oea adeno ronan a Ero a E aa Oona aao aaa EE FRUSDR Loader Utility anena aE
40. BMC Byte Explanation 1 7 2 Net Function even 1 0 Responder s LUN 2 7 2 Requester s Sequence Number 1 0 Bridge field 3 Command Number 4 N Data Table 2 Native Command Line Request from BMC Byte Explanation 1 7 2 Net Function odd 1 0 Responder s LUN 2 7 2 Requester s Sequence Number 1 0 Bridge field 3 Command Number Completion Code 5 N Data Native Command Line IPMI Message Bridging Native Command Line supports the ability to bridge IPMI messages to another interface when binary hex ASCII IPMI commands are used The message bridge is determined by the following the bridge field whether the message is a request or a response the message direction with respect to the BMC and the LUN Table 30 lists the supported BMC combinations for IPMI message bridging Any other combinations are unsupported Note that IPMI messages to and from the system interface are transferred using the BMC SMS System Management Software LUN 10b and with the bridge field set to 00b Installation and User Guide for Intel Server Management ISM 5 5 7 Table 3 Supported BMC Combinations for IPMI Message Bridging Bridge Request Response Message Direction LUN Message Field to BMC Interpretation 00b Request In 00b Remote Console request to BMC functionality 01b Message is a request from the remote console 11b t
41. ES 63 Customizing PIC Administrator Options 2 0 0 0 cece eeeeeeeeeeeeee teeter eter eter eee eetetttttteteeeeeeeeneeneaaea 64 Default Values and Restoring Default Values 0 0 0 cc cccceeeeeeeee eee e tee e a 64 Installation and User Guide for Intel Server Management ISM 5 5 7 PIC Event Messages i 4 tach ahi ete ea GA he Qed Peake neh eek on Messages Displayed at the Server ci aseelin coda aniniadd aetna noes Broadcast Messages racmes a a a aa Aaa a aaas Email Messages saian ee iaa E a a a E A ENE te aaae e AAS Configuring Email Mens erresen nena o O AE agi E a Email Settings ssced setctucakatanndncseidssnlatuds ialentececclaceleads cesta is lanbetanncnencatuceeaues iadadies saccaseceaten Discovering Email Err orgies 3 lt i cess a vensnteciget sh Sets tah wen hatamintesgets a d Contiguring System ID LED Alerts irrin aa aeaaaee a nguundesehtnateesacenaet Intel Server Maintenance and Reference Training SMaRT Tool Interface 2 5 Direct Platform Control DPC Details 71 Server COMME CUONS rina a Ea EE E E EEEE e wun EENT as iS siarting the DPO Console ari narei e E Shane EN t i ses DPC Features rpe i E E E E EEE E E E E E SREE e E E E EE E TET EEEN SB EVEIA L ssn sec E ESS A A E E E FRU Manager memaron a a E A E NEE riaient ROA MANAG SP a neeo a a a a dal tet a a e a aee a ASe Console Redirection Window sc siscivc aia ccpocksesubeebure svorsiee need dauaiaeaveesnscentoivenniineneioeneeis PRONGDOOK 5 cs dececnccesada
42. Installation and User Guide for Intel Server Management ISM Ver 5 5 7 Legal Information Information in this document is provided in connection with Intel products No license express or implied by estoppel or otherwise to any intellectual property rights is granted by this document Except as provided in Intel s Terms and Conditions of Sale for such products Intel assumes no liability whatsoever and Intel disclaims any express or implied warranty relating to sale and or use of Intel products including liability or warranties relating to fitness for a particular purpose merchantability or infringement of any patent copyright or other intellectual property right Intel products are not intended for use in medical life saving or life sustaining applications Intel may make changes to specifications and product descriptions at any time without notice Intel Pentium and Celeron are registered trademarks of Intel Corporation or its subsidiaries in the United States and other countries T Other names and brands may be claimed as the property of others Copyright 1999 2003 Intel Corporation Contents 1 Introduction 9 Platform Com pat Aa ata ste Seecot a eke aed aten eee he cade eaa e adh catieiotn Aled Kadaka iaiia 9 New ISM Features cnn n nan a a drier hotties iis enti Geese 9 Getting the Latest Information and Support 2 0 2 cc cccccccccceeeeeeeeeeeeeeeeeeeaeeaeeseeeeeeeeeeeeeeaaeeaeaaaees 9 System RREQUIPEMOMN
43. M 5 5 7 75 76 This page intentionally left blank Installation and User Guide for Intel Server Management ISM 5 5 7 6 Client SSU CSSU Details The Client SSU CSSU allows you to remotely run the System Setup Utility SSU software or other utilities on the server CSSU can connect to the server using a modem serial port or LAN You start a CSSU session by requesting a service boot of a particular server through the Emergency Management Port The service partition includes the ROM DOSt operating system and SSU and may contain other utilities you install As the server boots to the service partition a network stack and agent are started and communication switches to the required protocol Use CSSU to e Modify the server s boot device order or security settings e Change the server configuration settings e View or clear the System Event Log SEL e View Field Replaceable Unit FRU information e View the Sensor Data Record SDR table e Update BIOS and Firmware remotely The specific functions available in CSSU vary depending on the server to which you are connected Only a single instance of CSSU can be running and you can make only one connection at a time You can launch CSSU from the Start Menu under Programs gt Intel Server Management or from the Run command in the Windows Start menu When launched from the Program Group the main CSSU window displays and waits for your input When launched from the Run command with
44. MIB files are installed during the PIC installation on the console and server The files are copied to the PIC_PATH SNMPMIBS directory during installation PIC_PATH is the installation directory chosen during installation Incorporating the MIB files on the client system enables the management console to receive traps generated by the ISM DMI SNMP Translator which operates on server systems MIB files also allow the management software to access the DMI database on the server DMI events indications generated by the component instrumentation when a threshold is crossed or a sensor changes state are translated into enterprise specific SNMP traps NOTE Make sure to load the most current MIB files released with ISM to support current features If you loaded files from an earlier release unload them and reload from the current CD Support for Linux Servers To capture the DMI information on Linux servers to be managed by PIC software the following MIB files must also be loaded in the third party management software tool H P OpenView or CA Unicenter TNG as described above e MAPBASE4 MIB e MAPLRA MIB e MAPSHA MIB Installation and User Guide for Intel Server Management ISM 5 5 7 Uninstalling ISM Uninstalling ISM from Windows or NetWare Systems To uninstall ISM itself or components of ISM run the uninstall exe file that is installed with the system You can also select ISM Full Uninstall from the Windows Start menu or use the Add
45. NS ernen a toc ees ed coed Bata back ued Gack e E sted Sai be 10 Support for SNMP Based Third Party Server Management Software cceeeee 10 Console OS and Minimum Hardware Requirement eceeeeeeeeeeeeeeeeeeeeeeeees 11 Managed Server Requirements c2 ce ccecseseeeecqecce28 geadeceas sdetnedsndensndangetgcdesnedeseensedes 11 Overview of the Configuration and Installation Process cccceeeeeee eee e eee e eee e ee ee teen 12 Connecting Consoles to Servers wis ss siiuietencnta ae iors ected doar saves clan d isos osii cscs 13 2 Installation Steps 15 Step 1 Boot from the System Resource CD and Run the Configuration Wizard 15 Step 2 Install the Server s Operating SySteM cc ceeceeeeeeee etter eee ee eettttttteeeeeeenneaaaaea 16 Step 3 Prepare for ISM Installation ccccccccccceeceeeeeeeeeeeeeeeeeeeeeaaeeaeseeeeeeeeeeeeeaeesaaaenees 16 Windows Preparation ccccccececeeeceeeeeeeeeeeeeeeeeeeeeeaaeeaaeaaeeeeeeeeeeeeeeesaaeansseseneeeeees 16 NetWare Preparation encccesciauisaatectben cn coi cadens eeltek OA geen E A 17 OpenUnix Preparation asasi aeea dsvotn dea yan toond ws Rota a 18 LIMUX PrEParatiOn ice o S e ie A a a e Sedan eee Ae chine d 18 Step 4 Install ISM eraen i ae eE R ETE EE e a ER 18 Installation for Windows Consoles and Windows or NetWare Servers 19 Installation for OPENUNIX Servels cccceeeeeeeeeeceeeeeeeeeeeeeeeeeeeee
46. PIC main window click the ICMB gt View Managing Server menu selection on the PIC Main Menu Bar Configuring ICMB on the Primary Managing Server To configure ICMB on the primary managing server do the following 1 Ifyou are viewing an ICMB device instead of the primary server on the PIC Main Menu Bar click the ICMB gt View Managing Server menu selection to switch to the primary server 2 Inthe PIC navigation pane click beside the ICMB component name in the navigation pane 3 Change the configuration on the ICMB tab in the presentation pane 4 Click lt Apply gt for any changes made to the ICMB configuration Configuring the Watchdog Timer Value 62 Each baseboard supported by PIC has a watchdog timer implemented in the hardware the timer is disabled by default When enabled the timer continually decrements to test the response of the server operating system Under normal operating conditions the Platform Instrumentation software periodically resets the time to prevent it from reaching a value of zero If the OS hangs the timer counts down to zero If the timer reaches a value of zero indicating an OS hang the watchdog timer resets the system The default timer value is two minutes with minimum and maximum allowable settings of two to sixty minutes To configure the watchdog timer value do the following 1 On the PIC Main Menu Bar click the Configure gt Watchdog Timer Value menu 2 Update the timer value 3 Cli
47. S with a BIOS file BIO file For use on platforms that do not require the BIOS boot block to be updated when the BIOS is updated See your platform documentation for further information on your platform s BIOS update requirements Updates operational code for controllers using files composed of Hex Format code HEX file Updates the BIOS and or firmware using a user specified Update Information File UIF file The UIF file lists all the controllers to be updated the type of update to be done and the CIT BIO and HEX files to be used for the update e For controller firmware verifies the code currently loaded against an external hex file of either HEX or UIF format Starting the System Update Manager adds the Update and Verify buttons in the System Update dialog Platform Event Manager The Platform Event Manager provides an interface for configuring Platform Event Paging PEP BMC LAN configuration and viewing the Emergency Management Port EMP serial configuration Configuration Save Restore Manager The Configuration Save Restore Manager provides a way to save the non volatile system settings on a server to a file and allows those settings to be written back into non volatile storage on a server These settings include the entire contents of CMOS and ESCD EMP non volatile settings and event paging and filtering non volatile settings 80 Installation and User Guide for Intel Server Management ISM 5 5 7 7 S
48. Sensor Information 0 0 0 cc cccceceeeeeee eee e eee e eee e eee teeeeeeeeneeeeaeee 51 Viewing System Inf rmatiON sstssssisirsssssssss ss hon doseteecntenatecstesteneen ana daranse dsa issada nn iet 52 System EVEnt Logeris e aea a irei ea eie uaes so a e aaa ES 52 Configuring ThresholdS eeeeeeseessesssseeseeertririrttt tritt ttt tt tretata t atatt ttttEtttEEEEEEEEEEEE EEEn 52 Cautions in Setting Thresholds cccstecscssctantesceccxcntesueceeteninde suas saedaraadatacelantdascceteaceeces 54 Configuring Threshold Event Actions cccececeee cece eee eeeeeeeeeeeeeeeeeaaaaanaaaaaaaeeeeeeeeeeeees 55 Overriding Power Off or Shutdown Actions eceeeee ee eeeeeeeeeeeeeeeeeeeaeaaaaaaaaaeeeeeeeeeeees 57 Configuring Third Party Event Actions gcd cScactastuets seunue ce cuetoctue devas a oumansantetadeaeenctanee 57 setting Up an ICMB Connection ccawsngacomncal ond ee aie a taeadeees 59 Configuring the Management Point Server 0 0 0 2 eee cece eeceeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeees 59 Setting Up I OMBs ccs certas Gecahcateciensz E cena tei ei eo Tean 60 Discovering Remote ICMB Systems 2 00 0 eeeccceeeeeeeeeeeeeeeeeeeee eee e ett etteeteeeeenneeaaaaea 60 IGMB D vVicesS nmaa ag A l dU D eige catered ataned eben Guat Cac niet amen AEE G ea ean 61 Configuring the Watchdog Timer Valle iecicccccesssssetnteesessneseesues cieeastetncceieennsneneeeernedenes 62 PAQUIN eier Crain ns Anta enteies Ea aoeee A aE at acee a haben es a E
49. When set to 1b directs BIOS to disable the sleep button operation for the system normally until the next boot cycle 00b Console redirection occurs per BIOS configuration setting 01b Suppress skip console redirection if enabled 10b Request console redirection be enabled 11b Reserved continued Installation and User Guide for Intel Server Management ISM 5 5 7 117 118 Table 5 Boot Option Parameters continued Parameter Parameter Data non volatile unless otherwise noted Boot flags Data 4 semi 7 4 Reserved volatile 1 3 BIOS Shared Mode Override continued Can be used to request BIOS to temporarily place the channel into Shared access mode Per the recommendations in the IPMI specification Shared access would cause the baseboard serial controller to both remain enabled after POST start of OS boot while also allowing the BMC to be accessible This can be useful when booting to an alternative device such as a Diagnostic Partition since it means the partition can use the serial port but that communication with the BMC can remain available if the partition software fails 1b Request BIOS to temporarily set the access mode for the channel specified in parameter 6 to Shared This is typically accomplished by sending a Set Channel Access command to set the volatile access mode setting in the BMC Ob No request to BIOS to change present access mode setting 2 0 BIOS Mux Cont
50. Windows console system run the ISM file SETUP EXE either from the ISM CD or as downloaded and unzipped from the web On the CD the Setup file is located in the ISM Software directory To automatically run the Setup file from the CD a Insert the CD in the drive and it automatically runs opening a browser window b Click on Install Intel Server Management c Complete the registration form if it is displayed and click on Submit The ISM installation package runs automatically Dialogs and Prompts During Windows Installation e If prompted whether to run the program from its current location or download to disk select Run this program from its current location the CD and click OK e If you receive a Security Warning asking whether you want to install and run SETUP EXE from the CD click Yes e You will receive a prompt to select Local Install Only Multiple System Install or Custom Install Select one and click Next then read and accept the License Agreement Local Install Only automatically selects your local system and installs all ISM components Multiple System Install prompts for systems on the network which you can add to the installation including the local system It installs all ISM components on all systems that you add to the list As you specify each server a dialog prompts you for a login Connect as a user with supervisor rights for each Windows or NetWare server Otherwise the ISM installation will fail on
51. a c I v i o p P s and u Command text is not processed through the configuration file Any option not understood or supported is silently ignored Thus you can insert blank lines or comments that start with a non option letter for example in the file When creating the configuration file enter each option on a separate line Each line must begin with an option letter optionally preceded by the hyphen character Follow the option with any argument that applies See the options listed on page 91 90 Installation and User Guide for Intel Server Management ISM 5 5 7 The dpccli Command Syntax The dpccli command line syntax is as follows dpcela a2 n o OutputFil s server u user p password i inputFile c I v P networkProxy a alternatePort r rcFile text The dpccli Command line Options Option Description or h Displays command usage Any other options specified with this option are ignored o server Specifies the IP Address or DNS hostname associated with the Network Interface Card NIC used by the Baseboard Management Controller BMC For server specify either an IP Address or DNS hostname If you do not specify this option you will be prompted for the information user Specifies the Intelligent Platform Management Interface IPMI username associated with this session For user specify a valid username associated with th
52. a ao a ee aae AEA Eae aeaa a 37 Platform Instrumentation Control PIC Details 39 US cal gee fete Or Se ee eae nr ae a oe Pe re ar one ee eae eee 40 M in Ment Batts c5ccet ceses ienne a a a a adeo te i giao eaei 41 TODA E E nena dace E E A E A aot 42 Navigation Pae a a Nae aaa ee ee le AO EN te gs 42 SIALUS Bal stasis cs eei cath dhe catatonic cans tee adie eae cigs ante ate aide E tomes 42 Presentation PANIC sisane aa uber tes A bnen Aten a Oana tien aria aA 42 Display Details irienn a a a rises E Eae a e a e e laee a ASE 43 or a a E A E aei 43 CHIVAS SIS E E E E 43 EEES EA E AAEE E AE E 44 LS e ET E N EE AEE EE EEI E E IA ES 47 Memory Displays snererscinonn onone n a a O a o oaa 47 PCI OUP MG Deyi Ee a aE AE EEE E EE 49 Power Supply and Power Unit 0 ccccceceeeeececeeeeeseeeeeeeeeeeeeceeeeeaaaeaeeeeeeeeeeeeeeeaaas 49 PROCS S SOF E EE cats taecenhttiactaeetestvusit hes tee ec ani aah een ne tts cetittes cinta shale 49 MV SUSIE SOLS shea se tiederte tele haces ate E cadens aad Sista de a cauidad E EET 50 VSS TEI LOM AMIOM see 8 ite ft gi paon ao aaa a slats ee ican eae GE a o I E E 50 Temperature erener i a a e a a a aa a o aaraa A aE EE eaat 50 Third Party Components iessen iios toorn ostiou tonei daea ara aenea enna es aeia 50 Voltage eani eieiei iania eona aaa A EE REA EEEE aban RE ON EE na Eae NE Ea EE EA EER R EEEE AEE 51 Managing Servers with PIC fi2 haan ie ee ee Bie ON Ande al Olds 51 Viewing and Configuring
53. a login successful message and the dpccli gt prompt You can now enter CLI commands Windows Client Configuration After establishing a CLI connection by following the instructions on page 88 under Configuring a HyperTerminal Session click on the File Properties menu option Select the Settings tab and click on the Emulation selection arrow Under emulation select VT100 and ok to close the dialog Select to either Save or Save As to keep this configuration for future use Linux Client Configuration No configuration changes need to be made when running CLI from a Red Hat Linux console system Initiate the connection using the telnet instructions previously described The Console Interface dpccli For a command prompt console such as a Linux shell you must start dpccli before you can access the CLI commands The dpccli executable file acts as an interface between the console and the network proxy Once the interface is started you can then connect to a server and enter commands Installation and User Guide for Intel Server Management ISM 5 5 7 89 The console interface is particularly useful in scripting environments that use standard console input and output It is also useful as a simple interactive interface when formatted output such as VT100 and VT UTF8 is not required To support non interactive use dpccli accepts command line options that control its behavior see page 91 You can specify opti
54. aeeeaaeaeeeeeeeeeeeseeeaaas 20 Inistallation for Linux Severs s s tessschcacaceuteans tei sn aa AAA EAE ENA AE Ekaia noit 20 Step 5 Configure Servers After Installing ISM eeeeeeeeeteeee terre eee eet tteteeeteeeeeennneeeneeea 23 SNMP Installations sescvsoeccecccash aaa ede eea EEE EA EEE E E ERER 23 NIC SNMP Installation ccccce cece ececceeeeeeeeeeeeceeeeeeeaaeaaeecneeeeeeeeeeeaaesaaaaaceeeeeeeeeeseesaaaa 23 Customizing Windows Servers After Setup cccccceee eee eeeeeeeeeeeeeneteaeaaaaaaaaeeeeeeeeeees 23 Customizing NetWare Servers After Setup ee cece e cece eeeeeeeeeeneaaaeaaaaaaaaeeeeeeeeeees 23 Customizing OpenUnix Servers After Setup ccccccceeeeecceeeeeneeeeeeeeeeeeeeeeeeeaaaeeees 24 Customizing Linux Servers After Setup eceeeeeeeeeesseesesesssssseeeeeeeeeeeeeeeeeeeeeeeeeeeeeees 24 Step 6 Configure Console Systems After Installing ISM eee eee e eee eeeeeeneeeenneee 25 Configure SNMP for LanAlert Viewer o cccccccccccceceaeecseeceeedessesavenseneeeeetsrenneectbensecemeeneeees 25 Load MIB Files for SNMP Integration eeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeees 26 Gaee inre ME ea Sse sa 2a teeta etd ee Scceet nee ctl cea Gach E A 27 Uninstalling ISM from Windows or NetWare Systems ceeeeee eee eee teeta 27 Uninstalling ISM from OpenUnix SySteMS eee eee e ete e eee e ete te teeetnneeneeaeea 27 Uninstalling ISM from Linux SYStOMS eect
55. ample temperatures voltages and RPM sensing fans e State based thresholds that have fixed values like OK or Critical for example rotation sensing fans chassis doors and memory arrays To Configure a Range Based Threshold Most voltage sensors temperature sensors and RPM sensing fans have one two or four configurable thresholds depending on your server Example thresholds are e Upper Critical e Upper Non critical e Lower Non critical e Lower Critical Some special sensors do not have configurable thresholds and are displayed for monitoring purposes only You can customize the threshold value to suit your working environment Installation and User Guide for Intel Server Management ISM 5 5 7 You can specify what action should occur when the sensor detects that one of the threshold values has been crossed i e the sensor state changes e Status Changed to OK e Status Changed to Upper Critical e Status Changed from OK to Upper Non critical e Status Changed from Critical to Upper Non critical These thresholds and sensor state changes let you configure progressive responses in PIC to increasingly serious hardware conditions For example non critical thresholds might be configured to emit a beep from the speaker and send a broadcast message while critical thresholds might require more serious actions like a server shutdown To configure a range based threshold 1 On the PIC main window expand the item in the na
56. anage the server on which CLI is installed 1 Run the ISM CLI install script from the Linux directory by entering the following commands at the command line prompt Installation and User Guide for Intel Server Management ISM 5 5 7 21 22 cd mnt cdrom Software linux cli installme 2 Follow the instructions on your screen The script prompts you to read and accept a license agreement Next the ISM install program determines the version of the Red Hat Linux kernel running on your system and installs the right version of CLI on your system In case the installation of the driver fails the script displays appropriate error messages and then terminates without installing the CLI package DO NOT REBOOT AT THIS TIME Removing the Default SNMP Packages Previously Installed by Red Hat Red Hat installs the UCD SNMP or NET SNMP packages by default ISM needs the SMUX subagent which is not delivered in the default SNMP package Therefore this package will have to be removed so the correct one can be installed NOTE The ucd snmp or net snmp whichever applicable package is often installed by default and will likely need to be uninstalled If you uninstall ucd snmp or net snmp you must also remove all related snmp and DMI packages To determine the existence of these packages use the commands rpm qa grep dmi rpm qa grep snmp When you remove these packages remove them in an order that eliminates dependency error messages For exa
57. anagement ISM 5 5 7 65 Broadcast Messages The following table lists broadcast messages that can be sent across the network to client computers These messages will appear on the display of any computer logged into the server or with a network drive mapped to the affected server The general format of broadcast messages is Check lt group_name gt at server lt server_name gt Broadcast Messages Message Check Temperature Sensor at lt server gt Check Temperature Probe at lt server gt Description A temperature sensor reported a change in state OK Noncritical Critical Check Voltage Sensor at lt server gt Check Voltage Probe at lt server gt Check Security Sensor at lt server gt Check Physical Container Global Table at lt server gt A voltage sensor reported a change in state OK Noncritical Critical System chassis front or side panel has been opened or it was open and has been closed Check Cooling Fan at lt server gt Check Memory Array at lt server gt Check Host Adapter at lt server gt Check Logical Unit at lt server gt System fan has stopped or restarted A memory error was reported A SCSI board reported a state change A SCSI device reported a state change Check Controller Information at lt server gt Check Physical Drive Information at lt server gt A RAID controller reported a state change A RAID drive reported a state change Check Processor at lt server gt
58. aps and send them out over the LAN using a UDP IP protocol On the client system LanAlert Viewer senses and decodes these traps and displays the results The LanAlert Viewer displays information about the Server IP address and sensor and event data related to the alert You can use the LanAlert Viewer to e Configure different notification and viewer options e View detailed information about an alert e Respond to an alert by acknowledging or deleting it from the list e View the platform Globally Unique Identifier GUID You can configure LanAlert to detect e Temperature or voltage sensors out of range e Fan failures e Chassis intrusion security violation e Power supply faults e Uncorrectable ECC memory errors e POST error codes or boot failures e Watchdog Timer reset power down or power cycle e System reboot On the server you use SSU to configure e The trap destination as a specific IP address or an address of a specific IP subnet e The Host IP configuration data such as the IP address default gateway and subnet mask e Filters for alert events For more information about using LAN Alerts see the LanAlert Viewer Help system 32 Installation and User Guide for Intel Server Management ISM 5 5 7 Platform Event Paging PEP Platform Event Paging lets the managed server send an alert for notification of critical system failures and state changes independent of the state of the operating system or server management
59. are Server Select Product Options Select Install a product not listed Specify the source directory a Select the package NetWare 4 0 TIRPC Runtime and Configuration files Specify the destination directory sys System Wait for the installation to complete Exit NWCONFIG 4 Installation of the INTRANET EXE file a b d Unzip the INTRANET EXE file to an empty floppy disk From a remote system map a drive to the NetWare server Insert the floppy with INTRANET files in the remote system Copy all NLM files from the floppy to the SYS System directory on the NetWare server 5 Configuration for TIRPC a b c Run NWCONFIG on the NetWare server Select edit AUTOEXEC NCF Add the line LOAD SPX_ND before the LOAD BIND or INITSYS NCF statements also called network initialization Installation and User Guide for Intel Server Management ISM 5 5 7 17 d Add the line RPCSTART NCEF after the LOAD BIND or INITSYS NCF statements and include TCP IP configuration if you want TIRPC to work over TCP IP e Add the line ONCSP after rpcstart ncf f Exit NWCONFIG Restart the server OpenUnix Preparation Before installing ISM on OpenUnix systems do the following on each server e Mcopy must be installed on each server Please refer to the man page for doscp for download and install instruction for mcopy Mcopy can also be installed by installing the mtools package from the OpenUnix 8 0 Skunkware 8 CD ROM
60. ation and User Guide for Intel Server Management ISM 5 5 7 8 Native Command Line Native Command Line Overview Native command line is a feature that allows you to directly send text based commands to the server s Baseboard Management Controller BMC using a serial port connection Terminal mode supports standard binary IPMI 1 5 hex ASCII commands as well as specific text commands In terminal mode you can Power the server on or off Reset the server Retrieve the server s health status View and configure the server boot options View and configure the BMC s terminal mode configuration Execute any platform supported binary command specified in the Intelligent Platform Management Interface IPMI v1 5 specification using the hex ASCII format Setup and Configuration Connection Mechanism You can connect to the server in two ways Direct connection where the local host is connected to the target system directly through each system s serial port This requires a null modem cable Modem connection where the local host is connected to the target system via modem This requires that each system is connected to its own modem using a serial cable Server Configuration Using the System Setup Utility SSU To configure native command line on the server run the System Setup Utility SSU as described in your server Product Guide and follow these steps 1 2 3 On the SSU main screen choose the Platform Event Manager PEM On
61. be dialed to get a dial tone commas for pause characters area code etc For example 9 6903115 specifies a 9 to dial out a pause then a local number without an area code After the pager number you can include another pause then enter any numeric data to be sent such as a code a number to call back etc All numeric data must be entered in the Pager Number field For example you might enter a modem phone number to dial back followed by a numeric ID etc Alphabetic data is not allowed Additional Pager 1 and 2 These are additional pager numbers to be called after the default pager number when a paging event occurs Enter all data including the numeric message as described above These additional numbers are called if a paging event occurs but are not called when the Test Page button is pressed To test one of these numbers you must copy it to the Default Pager field then press the Test Page button Installation and User Guide for Intel Server Management ISM 5 5 7 63 Paging Properties You can configure a page to be sent multiple times with the following fields e Number of Pages specifies how many times each pager number will be paged from 1 to 100 Number of Pages defaults to 1 and if set to 1 the Repeat Paging Interval value is not needed e Repeat Paging Interval specifies the interval in minutes between each cycle of pages one cycle includes sending a page to all configured pager numbers The min
62. boot the server Linux Set the NotificationOnly parameter in the usr local jism bin ra cfg file to TRUE and reboot the server To re activate the power off or shutdown action set the Not ificationOnl1y parameter in the corresponding file under each operating system described above to FALSE and reboot the server Configuring Third Party Event Actions On the Alert Actions tab you can select actions to take place when a third party component exceeds a threshold or changes state You can configure event actions for any of the following onboard third party components if available on your server Adaptec SCSI LSI Logic SCSI QLogic SCSI Promise IDE Intel LAN Adapter Installation and User Guide for Intel Server Management ISM 5 5 7 57 To configure event actions for third party indications 1 On the PIC main window click beside the third party component name in the navigation pane 2 Update the Alert Actions tab and change the event actions associated with a threshold type or state change condition 3 Click lt Apply gt to save your changes The following table lists event information for third party component instrumentation supported by PIC Controller Adaptec SCSI LSI Logic SCSI QLogic SCSI Promise IDE Choices Storage Device Events Group Storage Device Status OK Informational Event Storage Device Status Changed to Non Critical SMART Event or Recovered Storage Device Stat
63. cestivaeelacsdveetenconenien A selasudsberen canes don tvlageevervareauedies Rebooting to the Service Partwhorn sci ccccccececdeseeaictesecieseauscieseiasaceascdes cctsindensndes geepades cedebeetaeess Displaying Configuration Status tucxs cents deneeilse resedcen tiered hdeasd eves tuned Accson teuebdeceentumnteateteenite 6 Client SSU CSSU Details 77 CSSU Operatioh areni eon a cold Gates leetledan cots cee tesla a dowst e E suche seeteteas Console Redirection Window s lt 2 cavcdauncmedn iow Ko oe er eet PRONGDOOK aser ssc tinct e A E E E Cin cs ace aiuto ES CSSU Managers scott ws aa 8s ntieca laden AEA AA EAA AEA EK KER EEEREN Siia naniii at M ltiboo t MANAGER r a ented dle tales Ja ie teen tia aa aea Adv ala aiai Passwofd Ma anage izccesastcised sian aaetet nannaa a a A o ign gaan gateeies System Event Log Manageri sessio rennen uta a aaO ENO AE balun E araa E a EN a oaiae Sensor Data Records Manager is 0cs c icsscoeacties Sones conned ecoexetassidies bie esittbnganttidet donet tokeees Field Replaceable Unit Manager si iis cccece ii cat cisterns cavnainwh eve eaenenlee System Update Manager ac cdesccecs eects catacies atadcata tes daseladd ava usiceceialanseeteecdencaeees Platform Event Manager ic zccccect ac a E Enar EE r ia E Configuration Save Restore Manager wscvcccsiccesteteveesgetersstuseseseeeduesssoesdsnndaes hietneeeneenstes 7 Serial Data and the Command Line Interface 81 Serial over LAN Feature ect cate crater teste s
64. ck lt OK gt Installation and User Guide for Intel Server Management ISM 5 5 7 Paging PIC lets you configure the paging features available on a server If the server hardware does not support paging the Paging Configuration menu item is grayed out Initiating a Page To specify that a page be sent in response to an alert check the Send a Page box in the Alert Actions tab for any sensor or threshold event lt gt NOTE Don t configure a shutdown power control action for events where you specify paging notification If you select a paging notification and a shutdown option for the same event the page will not be sent because the operating system will be shut down Paging Configuration Select Configure gt Paging Configuration from the main menu in PIC and enter the following information The configuration you enter here is global to the server and not sensor specific the same page is sent in response to all events that you configure with the Send a Page action Global Paging Enabled This checkbox specifies whether the paging feature is globally enabled or disabled If this item is disabled you cannot enable the paging action in the Alert Actions dialog Default Pager This is the number paged when a paging action is triggered If this value is blank no paging occurs The Test Page button calls this number Enter the full pager number the way it should be dialed including the initial number if any needs to
65. connection or the LAN Since DPC does not communicate with the server OS it can manage the server even if the OS and primary processors are not working Because the server s emergency management hardware works on 5 V standby power DPC can communicate with and control a powered down server assuming the AC power is connected You can use DPC to e Restart a server that is powered on e Power on a server that is powered off e Power off a server that is powered on e View the System Event Log SEL for information about recent server activity e View Sensor Data Records SDRs for information about sensor characteristics e Review Field Replaceable Unit FRU inventories e View current Remote Sensor Access RSA information e Reset a remote server to either EMP mode or Re direct Mode e Maintain a Phonebook for remote server connection management e Reboot to the service partition to run service partition based utilities on the server such as running a command shell You can also upload or download files to the service partition run a remote program or remote diagnostics if available You can launch DPC from the ISM Console or one of the supported third party management consoles DPC contains a security feature that requires a password entry before initiating a connection to a managed server For more information about using DPC see its Help system Installation and User Guide for Intel Server Management ISM 5 5 7 71 Server Connections
66. cords in the Telco alarm database A id based on the options entered by the user L severity eee Options G id Query against the generator ID specified O id Query against the software originator ID specified A id Query against the alarm ID specified L severity Query against the severity specified Severities are CRT critical MJR major and MNR minor P Query only alarms that are related to power The BMC returns the response string in the following format AlarmGenID id AlarmSW Y N AlarmSWID id AlarmID id AlarmSev severity AlarmPWR Y N ALARM C G id O id This command clears all Telco records in the Telco alarm database A id based on the options entered by the user L severity ALL Options G id Clears alarms that match the generator ID specified O id Clears alarms that match the software originator ID specified A id Clears alarms that match the alarm ID specified L severity Clears alarms that match the severity specified Severities are CRT critical MJR major and MNR minor ALL Clears all alarm records The BMC returns the response string in the following format id value represented in decimal Alarm ID id cleared Generator ID id SYS HELP COMMAND Displays the syntax and usage information for the command specified If a command is not specified the current IPMI revision FW version numbers and all supported commands are displayed 1 Executio
67. cters from the server will show up properly on this type of terminal e Also ina Windows environment you can use a Command Prompt window as your console In this case you must start the console interface dpccli to set up the CLI session This console works well in a scripting environment where you might want to monitor many servers e Ina Linux environment you can use a shell such as csh or ksh as your console In this case you must start the console interface dpccli to set the CLI session This console works well in a scripting environment where you might want to monitor many servers Also available under Linux is a telnet session This connection method gives better Serial Over Lan console redirection results lt gt NOTE The dpccli interface does not support formatted output like a VT100 or UTF8 terminal would When using a command prompt console special characters may not appear properly formatted as they would at the server console For more introductory information of the Serial over LAN feature see the www intel com go server_management Website and click on the Serial over LAN link located near the bottom of the page Installation and User Guide for Intel Server Management ISM 5 5 7 81 To use the Serial over LAN feature you must enable the feature as part of the managed server s LAN Channel configuration Depending on the operating system running on the client console you might have to take steps to set up the
68. d LSI Logic SCSI controller e Onboard QLogict SCSI controller e Onboard Promise IDE controller e Onboard Intel LAN adapter Using PIC When you start PIC the main window displays a tree view You can expand the view to show the sensor types supported on the managed server and further expand it to display detailed information A presentation area on the right half of the PIC window displays current readings threshold configurations inventory and other related information for whatever item you have selected in the tree view Most of the PIC sensors have associated thresholds that trigger alert actions when the thresholds are crossed You can e Specify which alert actions you want to occur e Modify the default thresholds e Configure the default actions and notifications for each threshold 40 Installation and User Guide for Intel Server Management ISM 5 5 7 Main Menu Bar The Main Menu Bar includes the following options Item Options File Menu Exit Exits the application View Menu Toolbar Toggles the toolbar on or off Status Bar Toggles the status bar on or off Large Icons Displays list using large icons Small Icons Displays list using small icons List Displays items in list format Details Displays items in detail format Arrange Icons Arranges icons by name or status Refresh Triggers an immediate screen and data refresh Options Displays the view options dialog so you can configure viewing preferences
69. d reconfigure a server It provides access to a remote server when it is on or off the network when the operating system is hung or when it s powered off When you receive notice that a server has malfunctioned the alert might come from a numeric page or LAN broadcast for example you can use DPC to investigate the cause of the alert to initiate corrective action and to restart the server into normal operation You can also run other utilities on the service partition DPC communicates either with the serial Emergency Management Port EMP which is a serial port for modem or direct link or over the LAN using the onboard NIC s on the server For more information on using DPC see Chapter 5 or click the Help button in the DPC console Client System Setup Utility CSSU CSSU is a remote interface to the SSU described on page 125 Use CSSU for low level configuration and updates It communicates over a channel opened by DPC For more information on using CSSU see Chapter 6 or click the Help button in the Client SSU program DMI Explorer DMI Explorer is an interface in the ISM Console that lets you discover DMI details about servers on the network It is automatically installed with the ISM Console It shows attribute values for each DMI compliant component and you can use it to manage third party DMI compliant components If the server has a SCSI controller or LAN adapter you can view their status with DMI Explorer LAN Alert Viewer Th
70. e or icons Status Bar The Status Bar displays status messages To hide the status bar click the right mouse button over the status bar and then click on the Hide popup menu that appears Presentation Pane The presentation pane displays details about the item selected in the navigation pane You can arrange these items by name sorted alphabetically or by status sorted by current status critical noncritical and OK To change the presentation pane click the right mouse button over the pane and then select from the popup menu that appears This popup menu has two items e View Changes between large icons small icons list or detail view e Arrange Icons Arranges the list view icons by name or status When you select a sensor item in the navigation pane the presentation pane displays a set of tabs representing the detailed sensor information Depending on the item selected in the navigation pane one or more of the following tabs is displayed e Sensor Settings Displays the sensor s current status and current value threshold values and error counts Use this screen to configure new threshold values such as Upper Critical Threshold Upper Noncritical Threshold The sensor status is also represented as a colored Health icon Red is critical Yellow is noncritical Green is OK and Blue is unknown status e Alert Actions Displays the currently configured alert actions for each threshold typ
71. e such as Voltage Status Changed to Upper Critical Voltage Status Changed to Lower Critical Use this screen to change the alert actions for each supported threshold The factory default alert actions are Log the Event to Disk and Display a Dialog Box e Sensor Information Displays individual sensor information such as Sensor Tolerance Maximum Reading Minimum Reading e Inventory Information Displays inventory information for the sensor such as Description Manufacturer The information varies based on the sensor type 42 Installation and User Guide for Intel Server Management ISM 5 5 7 Display Details For all the following items PIC displays the item only if appropriate sensors are available on the baseboard For example there is a Chassis display only if the baseboard has chassis open closed switches Health Information about all unhealthy sensors is copied under the Health branch Select the Health branch of the server tree in the navigation pane to get a quick and simple view of the current server health If for example a 12 V voltage sensor indicates that the current status is not OK then data about that 12 V sensor is added to the Health branch of the tree You can select the 12 V entry in either the Health or Voltage branch of the tree to display information about the sensor All sensors in either a critical or non critical condition appear in the Health branch of the tree in addition to their normal location
72. e LAN Alert Viewer receives alerts over a LAN connection as opposed to numeric pages which are sent over a serial connection The LAN Alert Viewer runs on the client system to monitor alerts For more information see page 32 or click Help in the LanAlert Viewer Command Line Interface CLI The CLI lets you manage servers from a Windows or Linux client using a command interface You can enter commands directly or from a script For information on installing configuring and using the CLI see Chapter 7 Native Command Line Native Command Line gives you direct access to the server s Baseboard Management Controller BMC using text commands over a serial connection See Chapter 8 Installation and User Guide for Intel Server Management ISM 5 5 7 31 Setting Up and Using Alerts As system administrator there are several ways you can be notified of a server event requiring your attention e LAN Alerts provide a means of notification over the network to the console system e Platform Event Paging is a service that notifies a numeric pager e Email Alerting sends a notice to specified email IDs e System ID LED alerts use the system ID LED to indicate a system requiring attention LAN Alerts The LAN Alert software can alert you of system failures and state changes regardless of the state of the server s operating system or the server s management software LAN Alert works with the Baseboard Management Controller BMC to create SNMP tr
73. e Linux directory by entering the following commands at the command line prompt cd mnt cdrom ism Software linux ofu installme 4 Follow the instructions on your screen a The script prompts you to read and accept a license agreement b Next the script tries to verify that the w3c libraries are installed If the w3c libwww package is not installed then the script will exit and display a message indicating that the w3c www package must be installed prior to installing the One Boot Flash Update utility c Ifthe w3c libwww package is already installed then the installme script will install the One Boot Flash Update utility which is located in the rpm package with the file name flashupdt 1 0 1 1386 rpm d Next the installme script determines the version of the Red Hat Linux kernel running on your server and installs the right version of the IPMI driver on your server if it is not already installed The IPMI driver for each supported kernel version is located in the Software linux IPMIDriver directory in the appropriately named RPM package eg ipmidrvr 2 4 18 14smp 1 1386 rpm on 8 0 ipmidrvr 2 4 9 3smp 1 1386 rpm on AS 2 1 Depending on the kernel version that is running the correct IPMI driver package will be installed Installation and User Guide for Intel Server Management ISM 5 5 7 e Ifthe version of the kernel is the Red Hat SMP kernel then the installme script installs the SMP version of the flash update driver on your ser
74. e a Meander Aa OE EN Aa eiaeaen 89 Using Linx Telneti iain a E aea hes a ale Se enw bes EE e eE EE aAa 89 The Console Interface dpcell irera iniia ae a ao eae 89 The dpeclire Configuration File s ccicccccccscacedacstacsedecetatecesetanpatanscasecauneusives ualauslssvedadeceases 90 THe Pech Command Syntax sisses neri snared ni et eip eeii si eiet narin neiii 91 CL COMMANd Sat ea a EE ee a Eear O a ae e rae 92 ALANIN Scitstevesiss catots iv E Metis 93 alarm eoe a ra E ied a ave ae awh eats 93 alarm C eee deleted A R EAE E E ARER a EEA A RA E EREE EAN EEE R 94 01010 EE EA E E A A A TA 95 alaeo SAE TEE ET EA E OSL E EAEE ETEA OR EATE 95 ra F216 a E E E A E A Cre nC ner ne eT ene re me ee ares 96 exit Or QUILS eresse e a aea rO a A a E eet aa 96 Helpe e n a tact a ai Aae a a e a cos e a t a O E 96 VC E E A E E E A ANER 96 e AE EEEE E AEEA 97 Kolan a E AEE AATA AA ATTE 97 MOTWOMK xs 5 fos E E E S AE E ET E TA 97 POWE ea n a a a a a a O aa aa 98 POWET S irii iekea aena anaE E a EEA EEE AEAT ede E A EREE EAE AAE O AAR ERE A AEE A 98 AEI EE TEE E AA cau uanensea 98 T E E AAT AA T TAATA EAA AE AA A ATTAT 98 TSAA ET OEE REEE EAN E ETE EE EET 99 sensors ean r aa a a a canter eters 99 SENICE aata nA r a etnias Shen nes 100 SOt AE E eesea cas elan uechecvenecea den bastavelaneen sevaruecns 100 SHULGOWN AEA oters babs tie eadak A E AA eadbaann inci eae nae 101 SA SIO n MAEAEA E EEA EE ETENE AUS a Sie ON TE EAR Ee AE OUI ON OUTS 101
75. e managed server If you do not specify this option you will be prompted for the information password Specifies the IPMI password associated with this session and user For password specify the password associated with the username If you do not use this option you will be prompted for the information inputFile Specifies an input file to be read as standard input For inputFile specify any text file When the end of file is reached the session ends unless you have also used the 1 command line option If you do not use this option you must interactively supply input from the command line outputFile Specifies an output file in which to capture standard output For outputFile specify any text file If you do not use this option all standard output arrives at the console Forces the BMC session into Serial over LAN mode In Serial over LAN mode data is passed unaltered from the managed server to the console If you do not use this command line option Platform Control Mode is the default mode Causes the session to continue as an interactive session after processing all characters supplied through an input file with the i command line option The interactive mode continues after processing all characters read from an input file and or from the command line This is the default mode if an input file and or text is not specified on the command line Causes session progress messages to be sent to standard error
76. e the command syntax described here You can specify options to the dpcproxy command in any order Some options apply only in Windows others only on a Linux console e On Windows you must use either the f install or uninstall option with the dpcproxy command e On Windows options that you specify along with the instal1 option will be in effect every time the network proxy is started e On Windows if you start the network proxy in the foreground the option you can enter other options at the console s prompt This is not true in Linux e Jn Linux you can specify command line options only when you start the proxy as options in the dpcproxy command Command syntax is as follows and each option is described in the table below dpcproxy install uninstall h f p port L 1l language d logfiledir u The dpcproxy Command line options Option Description or h Displays a usage message and exits If you specify either of these options all other options and input text are ignored install Installs the proxy as a Windows service You can use this option only in a Windows environment You can also specify the other options to be used each time the proxy starts Enter other options after the instal11 option This option just installs the proxy and specifies behavior for when it is started you must still start the network proxy service after installing it uninstall Remo
77. ed device at any time PIC lets you configure the ICMB management features of the primary managed server and the remote ICMB managed devices e Local ICMB Server Configuration With this option you can enable the local server as a management point enable the full sensor view of remote devices and change the discovery period for remote devices e Remote ICMB Chassis Configuration With this option you can configure each remote device discovered via ICMB You can manage the remote device enable full sensor view for the remote device and set the event polling rate for the remote device The ICMB menu lets you reclaim inactive ICMB system resources on the primary server Doing so frees the memory taken up by the SDR and FRU information on the primary server for any remote device that is no longer visible on the network via ICMB Installation and User Guide for Intel Server Management ISM 5 5 7 61 Switching Views Between Primary Managing Server and an ICMB Device To view an ICMB managed device in the navigation pane of the PIC main window do the following 1 On the PIC Main Menu Bar click the ICMB gt View Managed Server s menu selection 2 Select the ICMB device to view 3 Click lt OK gt The tree in the navigation pane is replaced with information about the new device At any time you can change views to another ICMB device by repeating the steps above To return your view to the primary server in the navigation pane of the
78. ed inventory information for each selected unit Highlight a component in the tree to see its associated inventory information The information based on the Intelligent Peripheral Management Interface IPMI specification includes part numbers serial numbers manufacturer s names version numbers and asset tag numbers The contents of the FRU inventory files can help identify components that may be of interest while troubleshooting a system failure Using the FRU Manager you can e Examine individual FRU inventory areas e Save FRU inventory information to a file on the local or remote system Installation and User Guide for Intel Server Management ISM 5 5 7 79 System Update Manager The System Update Manager SUM lets you update the server BIOS or firmware code for various controllers such as the baseboard management controller BMC and hot swap controllers HSC The SUM provides the following operations although not all servers support all types of updates e Determines the current revision of system BIOS and firmware on server controllers e Updates BIOS and or firmware Updates the system BIOS and BIOS boot block with a CIT file if the CIT file is shown as available The CIT file is included on the BIOS update disk for platforms that require the BIOS boot block to be updated when the BIOS is updated See your platform documentation for further information on your platform s BIOS update requirements Updates the system BIO
79. eee eee e eee e teeter tte tttt tte teeeeeneaaaaea 27 Installing the One Boot Flash Update Uttility ee ceeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeees 28 Uninstalling the One Boot Flash Update utility from Linux SystemS eee 29 3 Intel Server Management ISM Concepts 31 ISM COMPONGSNIS 5es oss sects a daws tha tens vans tenes adams a doet stent aaa tee nants pa a 31 setting Up and Using Alerts Geci aree miasa a Sines Sebati coats ankles baguette anaes aiia 32 LPT AIS isc ht Re Cranes a ec PE Ph has ate a ca Ei ae 32 Platform Event Paging PEP sisi ccctccencnextalesscxceteasscectcadeceasdeniccasacedsenssuenbedeaseneeteusnteeues 33 Email AGS vic iiscicccet A E visa vaniunnneaciecele ts dohwiaa vs E aeegeakaunee des 33 Installation and User Guide for Intel Server Management ISM 5 5 7 3 Pauline hing SMT OOlS d208 fA5 head Rieti Othe each ole he Sled 3 ah Ae te ie ha a 33 ISM CONSOLE nin T A a Aad sata ei gd aiaa 33 H P OpenView Network Node Manager eeseesssssssssssrsssrrrrerrreriirrrrrrrrrnrnneneeseesee 34 CA Unicenter TNG rre rte a aeae aaae a e aaea Ea E EAS e a aE E aia 34 Using the ISM CONSO Erien aa A onan E E E E 34 ISM Console Main Screen cicciiis celeteesceccacececcvaspccncecadice sasenaecaacenaeeassntaduas uauaabelecdeascceeee 35 TG NaVIGALIOM PANG 20520255 s 0febsyad acitacbs dete tos A T a ATE 37 TING POOP AMG sisne aare ea tebe ten pe tens EEE ARANE E AELOD aeua TaT Aaa 37 The Stat s Baronesa a
80. een select the Platform Event Manager Task to reveal the BMC LAN Configuration Screen 3 Make sure the LAN Channel is configured for use For example make sure that you don t have LAN Access Mode set to disabled Also set the IP Addresses properly In the Options menu select Configure Serial Over LAN Specify the SOL Access Mode as either Always Available or Restricted Set the baud rate parameter Save your changes Press the lt ESC gt key repeatedly until you are back to the command prompt SOs OST Gy Gi Reboot the system Alternative Method on Linux On Linux the Serial Over LAN and Command Line Interface CLI features can also be enabled on a server using a simple command line utility called Automated Server Management Configuration Utility available on the ISM CD 82 Installation and User Guide for Intel Server Management ISM 5 5 7 To install the configuration utility follow these steps on the server 1 Log in as root 2 Get the AUTOSERVERCFG 1 0 4 1386 rpm file from the Software linux AsmAutoCfg directory on the ISM CD and copy it to your hard disk 3 Enter the following command to install the utility rpm i AUTOSERVERCFG 1 0 4 i1386 rpm 4 Password protect LAN server management access to the server The utility enables LAN server management access using no password To add a password edit the file etc rc d init d bmcscript Find the line that executes the configuration program bmccon
81. eine ia a a a e Gia aT aE rongini Installation of Serial over LAN and the Command Line Interface CLI 0 0 Enabling Serial over LAN on the Server cccc05 ccccces cocnecocseees coenee testes ddeaetes sdececcenucnn Configuring the GOms Ole aca 5c vcteatics sacri Sahanna babanmaenetcena hanes baba weunaishaananananannad babites vadnwoes Using the Serial over LAN Feature 2 020 c eccececevccneedeccadesdeesgdenncensccsadehegtereeden erdedetdeseedendees Running the Network Proxy ADCDIOXY sisccnci etter aaa Goshen aeedeom ates Manually Starting the Network Proxy on WiNdOWS ceeccccceeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeees Manually Starting the Network Proxy on LINUX ccc eeeeceeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeees The dpcproxy Command Sytan iocsiciars ccd nvicautonmweenve Crocs yan iowriveeduee Command Ling Interface CLI oi cccetiastscsssandaatccateletics us cdeeceaces teledcatadnarbecatncuauvas elaands mecesceeede Using the Command Line Interface CLI d s c 0 ccceesesessetceenedetecnenceneedebeeeeedeteedebeenentes Configuring a HyperTerminal Session ceeenei cont nnnendesnsnegeeeebeethueneeeenies Installation and User Guide for Intel Server Management ISM 5 5 7 Using Windows HyperTerminal Console ccc cccccccccecceeeeeeeeeeeeeeee ete teeeeeeteeeteeeneeeeeeaea 88 Using Windows Command Prompt stasc gccacteicc caverns taienslanel anaatrel Aagl saad teiGeceeceeetes 88 Using Lin x SNES gianna bai
82. elnet Client and Terminal Services in Windows or using a Telnet Client and Remote Shell under Linux Command Line Syntax for One Boot Flash Update Utility One Boot Flash Update Utility requires administrative Windows or root Linux permissions Syntax flashupdt i u lt URL or path gt c h Description Updates the BIOS and or firmware on the local server with the BIOS and or firmware specified in the configuration file Options i Displays the version information for the currently running BIOS and firmware If the i option is specified with u option the utility displays the version information of the update package files Installation and User Guide for Intel Server Management ISM 5 5 7 121 u Performs the BIOS and firmware update lt URL or path gt specifies location where the files required for the update are located including the configuration file If no filename is specified in URL or path the utility expects the default flashupdt cfg for the configuration file The value of lt URL or path gt can be a local file system path an FTP server or an HTTP server See examples below u Specifies the current local directory u http lt IP address or URL gt lt path gt Specifies an HTTP server u ftp lt login password gt lt server name or IP address gt lt path gt Specifies an FTP server If u is used in conjunction with i no update is performed Only the package information is dis
83. ent ISM 5 5 7 43 Fan Sensors The fan sensor screen displays actual fan RPM for systems that support this feature The threshold appears in terms of the RPM value Ifthe current fan RPM value falls below the specified threshold value then the sensor status changes and an event is generated For the systems that do not support fan RPM threshold the threshold setting is 0 and read only If the fan stops the sensor status changes and an event is generated PIC monitors two types of fans e Rotation sensing fans PIC can detect whether a fan has stopped but is not able to indicate which fan has failed These fans together are treated as a single fan unit Therefore event actions must be configured for all fans together rather than separately e RPM sensing fans PIC can detect whether an individual fan has either slowed or stopped and it displays the actual fan RPM value for systems that support this feature Each RPM sensing fan is independently configurable with its own threshold and event actions If a rotation sensing fan fails or an RPM sensing fan crosses a threshold PIC displays the event as a critical condition via the health branch of the software and the requested event actions are carried out e Cooling Unit redundant fan arrays PIC can display fan redundancy status for systems equipped with multiple redundant fans in a cooling unit See the table below for a list of cooling unit states and their meanings Full
84. er Maintenance and Reference Training SMaRT Tool Interface The Intel SMaRT Tool is a separate software product that provides support information specific to your server It will assist you with the maintenance and repair of your hardware Intel SMaRT Tool includes e Visual step by step instructions on how to replace Field Replaceable Units FRUs e A complete FRU database containing part numbers and images e Product spares lists e Worldwide Intel support information The PIC has an interface to launch the Intel SMaRT Tool consisting of a toolbar button and a Launch SMaRT Tool menu item The Intel SMaRT Tool parts information and repair procedures correspond to the specific server hardware that you reference from PIC When Intel SMaRT Tool launches it opens on the level of the server hardware you are viewing from the PIC interface e If you have highlighted a server name or a Health branch of a server in the PIC Intel SMaRT Tool opens on a home page for the related server type e If you have highlighted a particular sensor or Field Replaceable Unit FRU in the PIC Intel SMaRT Tool opens to either the specific parts information for the highlighted FRU or to step by step procedures necessary for replacing the particular FRU In the Intel SMaRT Tool interface labeled About SMaRT Tool you can specify which section will open from PIC 68 Installation and User Guide for Intel Server Management ISM 5 5 7 If possible PIC attempt
85. erat OpenUnixt server 8 0 Support for SNMP Based Third Party Server Management Software ISM can run from its own ISM Console or can integrate into one of the following SNMP based third party management consoles e H P OpenViewt Network Node Manager 6 2 for Windows e Computer Associates CA Unicentert The Next Generationt TNG 3 0 for Windows The default ISM installation incorporates the integration software for these enterprise tools if it detects that they are installed on your system In a custom installation you can select the appropriate checkbox for integrating H P OpenView Agent or CA Unicenter Agent lt gt NOTE Regardless of the type of installation you choose remote custom etc the CA Unicenter software will only be installed on the local machine Remote installation is not supported Installation requires user interaction with a CA Unicenter specific dialog ISM installation will halt until you answer this dialog then installation will resume Simple Network Management Protocol SNMP support must be installed to use one of these supported third party management consoles For SNMP configuration information see your Windows NetWare Red Hat Linux or OpenUnix documentation 10 Installation and User Guide for Intel Server Management ISM 5 5 7 On the console system s other than Network Node Manager and CA Unicenter when configuring SNMP you must integrate MIB files into the SNMP management consoles see page 25 SNMP
86. ere are example steps 1 Initiate a CLI session These steps differ depending on the console you are using See the appropriate section on page 88 for details 2 From the CLI prompt enter commands such as reset c or power on c The c parameter on these commands tells the session to switch to Serial Over LAN mode The user will view console redirection as the system boots See the CLI Commands section on page 87 for more Serial Over LAN commands Installation and User Guide for Intel Server Management ISM 5 5 7 83 3 To exit Serial over LAN mode enter the tilde period key sequence This switches the console back to Platform Control Mode Running the Network Proxy dpcproxy The ISM CLI installation automatically installs and starts the network proxy that enables Serial over LAN The proxy is named dpcproxy Ordinarily it starts running automatically on reboot and you need to do nothing to start it However you can determine if the network proxy is running as described in the following sections depending on the operating system lt gt NOTE The network proxy installs as a single executable file dpcproxy exe on Windows and dpcproxy on Linux and it can be run from any directory The default client port of 623 is a privileged port Unless you change it by using the p command line option see table on page 85 the proxy will require root administrative privileges to start You can install the network proxy locally
87. erial Data and the Command Line Interface ISM gives you the alternative of managing servers using a command line interface from a Windows or Linux console You can enter commands directly from the command line or can set up a script file of commands to be run This feature is called Command Line Interface or CLI Through the CLI interface data from the server serial port can be redirected over the Local Area Network This ISM feature is called Serial over LAN Serial over LAN Feature The Serial over LAN feature lets servers transparently redirect the serial character stream from the baseboard UART to and from the remote client system over the LAN Serial over LAN has the following benefits compared to a serial interface e Eliminates the need for a serial concentrator e Reduces the amount of cabling e Allows remote management of servers without video mouse or keyboard headless servers Serial over LAN requires a properly configured LAN connection a network proxy running on either the client system or on a central network proxy server and a console from which an ISM Command Line Interface session can be established see page 88 The following kinds of consoles support use of the Command Line Interface CLI e Ina Windows environment you can use a program such as the HyperTerminal application This console works well when connecting to a single server and you want to interactively work with that server Formatted output special chara
88. erver Add You can manually add a server to the ISM Console server tree by entering its IP address 1 On the Button Bar click the Server gt Add menu selection 2 Enter the full address of the desired server Wild card characters are not allowed The range of values allowed for any IP address segment is between 0 and 255 3 Click OK The ISM Console tests the specified server for all ISM registered tools If one or more of the tools is found then the server is added to the server tree Delete Delete All You can manually delete a server from the ISM Console server tree To delete a server do the following 1 Select a server or multiple servers in the navigation pane 2 On the Button Bar click the Server gt Delete or Server gt Delete All menu 3 A confirmation dialog is displayed Click lt OK gt ISM deletes the server s from the server tree To restore information about that server you must rediscover the server using Server gt Add or Server gt Discover Installation and User Guide for Intel Server Management ISM 5 5 7 Stop Discovery Stops the discovery process This is only valid during a discovery You may choose to stop discovery of all servers on the network and simply add the server IP addresses that you want to manage View Menu Options Icon View List View Changes the format of the icons in the Tool Pane The Navigation Pane The Navigation pane shows a tree view of servers with management tool
89. es the response prefix to text text The prompt or prefix text You can supply any literal text characters plus the system variable system time and date These variables resolve to the hostname or IP Address the system time and date respectively The time and date reflect current time for the system that is hosting the network proxy shutdown Syntax shutdown f r Description Shuts down or resets the managed system depending on which option is selected By default the software will attempt a graceful shutdown Performing a graceful O S shutdown requires a proprietary O S agent be present If this agent is not present or unable to respond after 7 seconds an error message will be displayed for the user and the command will terminate no reset or power off performed Graceful shutdown commands will not perform hard resets or power off if O S shutdown does not complete This model varies from previous implementations of graceful shutdown requests Options f Forces a power off without performing a graceful shutdown A graceful shutdown requires Intel Server Management to be installed on the server r Causes the software to attempt a graceful shutdown and then execute the IPMI reset command version Syntax version Description Displays the version of the active network proxy dpcproxy Installation and User Guide for Intel Server Management ISM 5 5 7 101 This page intentionally left blank 102 Install
90. f one fan fails the cooling unit status is shown as Non Redundant Sufficient Resources From Redundant because a fan was lost If another fan fails leaving three fans operational the status becomes Non Redundant Insufficient Resources When one of the two failed fans resumes working the status becomes Non Redundant Sufficient Resources From Insufficient Resources because a fan was regained Hot Swap Fans For systems that support Hot Swap Fans i e fans that can be removed and reinserted while the system running PIC displays the fan status ordered by the system s fan slot number If a fan is removed PIC sends an alert message to the managing console as shown below DMI Indication o x AN Event type Cooling Device Removed reported for Cooling Sensors group Installation and User Guide for Intel Server Management ISM 5 5 7 45 PIC also refreshes the PIC interface so that the removed fan is no longer reported For example if the system supports five fans and Fan 3 is removed PIC will display status for Fan 1 Fan 2 Fan 4 and Fan 5 with no entry at all for Fan 3 File view Configure IDLED ICMB SMaRT Tool Help Health Chassis Chassis Fan 5 Fan Memory Cooling Unit Global T Power Cage Fan 1 Power Processor System Information Temperature Third Party O Sys Fan 5 voltage H Memory H Power 14 Processor anion ama e If a fan is installed or reinstalled PIC sends an alert to the
91. fig and add a password to this line The example below adds the password scb2cli usr local cli server bmcconfig P scb2cli Be sure to include the ampersand symbol at the end of the line The symbol makes the bmcconfig program execute silently 5 After rebooting the Serial Over LAN and CLI features will be enabled on the server The configuration utility can also be included as part of a PXE bootimage When the server is powered on for the first time it could automatically have its operating system downloaded If the configuration utility and script file are built into the operating system image they will automatically enable the Serial Over LAN and CLI features on the server Configuring the Console If you will use Window s HyperTerminal application as your console you must configure a HyperTerminal session see page 88 It is not necessary to configure a standard command prompt console If you plan to use Red Hat Linux as your console operating system it is recommended that you use a telnet session when using the Serial Over LAN feature See details on page 89 for initiating a telnet session Using the Serial over LAN Feature To use the Serial over LAN feature you first initiate a Command Line Interface CLI session When in platform control mode the CLI displays a unique prompt dpccli gt When in SOL mode the CLI does not display a prompt and all information displayed comes directly from the SOL character stream H
92. h the Command Line Interpreter parser In this mode the character stream is passed unaltered to and from the RSA You can switch out of RSA console mode and return to CLI command mode by typing a tilde followed by a period To escape the tilde and have it sent to the console supply a second tilde Switching out of RSA console mode does not close the RSA DOS console connection which can be established again by issuing another service console command exit Closes the RSA DOS console connection and returns the CLI session to CLI command mode ftp start Instructs the RSA to start the FTP server Once the FTP server is started standard OS FTP clients can be used to directly transfer files to and from the Service Partition An FTP client is not built into the CLI command parser The FTP server cannot be started while an RSA console session is active Attempting to do so generates an error message from the CLI parser The default ftp user name is ftpuser and the default ftp password is ftp1234 ftp stop Instructs the RSA to stop the FTP server Syntax set prompt text prefix text Description Defines the CLI command line prompt and the prefix that is applied to CLI command responses By default the command line prompt is dpccli and the default response prefix is an empty string Installation and User Guide for Intel Server Management ISM 5 5 7 Options prompt text Changes the CLI prompt to text prefix text Chang
93. he server hardware supports PCI HotPlug e All other non PHP system slots Slot names containing PCI 64bit identify PHP slots For PHP slots there are three tabs available in the presentation pane Sensor Information Sensor Status and Alert Actions For non PHP slots PIC displays only the Sensor Information details System Information PIC gathers information on field replaceable unit FRU components installed in your managed server This information includes a component description manufacturer model part number component number serial number and revision level PIC also gathers information on other system resources including Operating System BIOS and the System Event Log The inventory screen displays components in the system with a description manufacturer model number part number serial number and revision level of components on the baseboard The inventory list includes information on the baseboard processor board chassis power share board hot swap backplane and memory devices Temperature The temperature item displays information about all temperature sensors You can see individual sensor information in the presentation pane by selecting the corresponding sensor in the navigation tree The Sensor Settings tab lets you monitor current temperature readings current status and sensor error counts and lets you set sensor thresholds Ifa threshold is not supported it is grayed out The Alert Actions tab lets you
94. hen lt BKSP gt or lt DEL gt is received 01b BMC outputs a lt BKSP gt lt SP gt lt BKSP gt sequence when lt BKSP gt or lt DEL gt is received Factory default Echo control0b No echo 1b Echo BMC echoes characters it receives Factory default Handshaking BMC outputs a SYS lt newline gt after receiving each terminal mode IPMI message and is ready to accept the next message Ob Disable 1b Enable Factory default 7 4 3 0 Output newline sequence BMC to console Selects what characters the BMC uses as the lt newline gt sequence when the BMC writes a line to the console in Terminal Mode Oh no termination sequence 1h lt CR LF gt Factory default 2h lt NULL gt 3h lt CR gt 4h lt LF CR gt 5h lt LF gt All other reserved Input newline sequence Console to BMC Selects what characters the console uses as the lt newline gt sequence when writing to the BMC in Terminal Mode Oh reserved 1h lt CR gt Factory default 2h lt NULL gt All other reserved Installation and User Guide for Intel Server Management ISM 5 5 7 9 One Boot Flash Update Utility This section describes the process for updating the BIOS and firmware BMC FRU and SDR ona server while the operating system is running Once the update process has completed the next system reset activates the newly updated BIOS and or firmware For information on installing this u
95. iately powered off because of the Immediate Power Off action you set When the system is powered up an infinite loop of power up and power down begins To break this cycle choose one of the following methods e Clear the event condition for example cool the system to clear the temperature condition OR e Create a file named C LRA NOT or insert a diskette with file LRA NOT in A drive before the OS boots The existence of this file disables the software component that responds to the event The contents of the file are not important You must then delete this file after the problem is fixed to allow the software to operate normally The LRA NOT file must be in the root directory of whatever media you boot the system from 54 Installation and User Guide for Intel Server Management ISM 5 5 7 Avoiding a Reboot Fail Retry Loop User defined threshold values and other user defined configuration attributes are written to disk persistent storage so they are available when the server reboots These remembered values replace the PIC default values when PIC initializes When you change a threshold value or alert action in PIC you can create an environment in which an event is immediately generated such as setting the Upper Noncritical Threshold value below the current sensor reading If the configured event actions on this threshold included a Shutdown or Power Control action as described earlier the server would trigger the Shutdow
96. ice are running on the console system If they are not install these services using the Windows installation CD This lets you receive special SNMP traps as generated by the server firmware that will report on changes in server health or condition For information about the format of SNMP traps used by LanAlert see the ISM Technical Product Specification available at Intel s Web support site page 9 Installation and User Guide for Intel Server Management ISM 5 5 7 25 Load MIB Files for SNMP Integration 26 ISM includes MIB files as listed below for support of server software and hardware including onboard third party controllers The third party MIB files are specific to onboard controllers and may not apply to add in cards e BASEBRD4 MIB e IOMMIB MIB Adaptec SCSI used with ISM 5 5 3 and 5 5 4 e CIO400I MIB Adaptec SCSI used with all other ISM and ISC releases e FTDMISVCIMIBL Promiset IDE e ICMBFEAT MIB e LRA MIB e RMTCHAS MIB e SHA MIB e SYMBIOS4 MIB LSIt Logic NOTE For the Intel LAN Adapter use the MIB file included in the software download package that you downloaded as part of the NIC SNMP software installation described on page 9 You must load the MIB files into your third party management tool H P OpenView or CA Unicenter TNG Each tool provides a menu or other way to load MIB files For more information about loading MIB files see the documentation supplied with your management software
97. if restoring the default threshold value crosses the current sensor value For example e User defined threshold limit 13 5 V e Current sensor value 13 0 V e Default threshold value 12 5 V When you select the Restore Factory Defaults action the restore may cause a threshold crossing In the above example PIC would detect a threshold crossing and generate an event indication The actions associated with that indication would occur To avoid the possibility of unwanted event indications when restoring default settings adjust the user defined threshold value so the current sensor value is not between the user defined threshold value and the default threshold value PIC Event Messages Event actions that you can specify in PIC include alert messages that may be displayed at the server sent in a broadcast or sent in an email message The message text is based on the event information The text contains the DMI group and information about the attribute that caused the error Messages Displayed at the Server The general format of messages that display at the server is Event reported for lt attribute_name gt attribute in the lt group_name gt group For example the message Event reported for Upper Critical Threshold attribute in the Temperature Sensor group means that one of the system s temperature sensors reported a value above the upper critical threshold you have set Installation and User Guide for Intel Server M
98. imum and default value of Repeat Paging Interval is one minute The maximum value is 1440 minutes 24 hours Before saving the information you can press the Test Page button to verify that the default pager number is paged Click the OK button to save the information and exit from the screen Click the Cancel button to restore the previous information and exit from the screen Customizing PIC Administrator Options PIC options let you set the PIC console refresh rate which determines how often PIC is updated with current information from the server You can specify whether temperatures display in Celsius or Fahrenheit and whether to restore PIC settings to the factory defaults These settings are global and affect any open PIC session To configure the refresh interval or temperature display format 1 On the PIC Main Menu Bar click the View gt Options menu selection 2 Change the refresh interval or temperature display format on the Options dialog 3 Click lt OK gt NOTE For servers that support server health update events configuring the console refresh interval is not necessary or applicable For other servers when configuring the console refresh interval selecting a frequent refresh interval impacts system performance on both the console and the managed server because ISM polls for the health status of each monitored sensor Selecting a less frequent console refresh interval provides a reasonable information update while m
99. in other areas of the navigation tree In this way you can get a quick summary of problem areas on your server and begin corrective actions Colored icons in the Health branch of the server tree indicate individual sensor status and overall server status e Green healthy server e Yellow non critical conditions e Red critical failures e Blue Question Mark unknown status The color of the overall server health icon displays the state of the most severe sensor status If any sensor is in a critical condition even if all other sensors are non critical the server health status is shown as critical red If there are only non critical sensors the server health status is shown as non critical yellow If all sensors report normal conditions the server health status is shown as OK green Chassis PIC monitors chassis door open closed switches for managed servers that support this feature The number of sensors monitored depends on the server chassis If a server supports chassis sensors the chassis intrusion sensor screen displays the current security status When a chassis door that includes an open close switch is opened the vulnerable state is indicated as a critical condition in the health branch of the PIC Console and the requested event actions are carried out When all chassis sensor switches are closed PIC indicates the chassis is secure by updating the health indicator Installation and User Guide for Intel Server Managem
100. information about those devices The amount of FRU information available depends on the type of ICMB device you are trying to manage In order to use the ICMB feature you must be sure that you have chosen one server to be a Management Point Server and started the EIF service on that system Discovering Remote ICMB Systems 60 Before you use the ICMB feature to look at connected servers you must configure the Management Point Server and let it discover all the servers that are connected to it through the ICMB cabling Follow these steps to configure the Management Point Server 1 Using PIC view the Management Point Server There will be a folder named ICMB in the navigation pane 2 Open the ICMB folder to display ICMB Configuration dialog to the right of the navigation pane 3 Check the box labeled Enable as Management Point in the Local ICMB Server Configuration area of the dialog box 4 Check the box labeled Enable Full Sensor View in the same area of the dialog box Each time you reboot the Management Point Server you must restart the service Adding the command that starts the service to etc rc local ora similar startup script will start the service automatically each time the systems boots It is necessary to start the EIF service on IA32 based servers only You do not have to start this service if the Management Point Server in an Itanium based server Installation and User Guide for Inte
101. ing e You entered the SMTP server name wrong e The network failed e The SMTP server terminates the connection due to an abnormal condition or it times out for some reason Installation and User Guide for Intel Server Management ISM 5 5 7 67 All of the above failures will result in an error message in the operating system s System Event Log on the server not the same as the non volatile System Event Log or SEL that you view with ISM tools For example the message might be Test email was not sent or Email Alert was not sent with a failure reason of Unable to access the SMTP server or Server lt server name gt not found You can view the Operating System Event Log errors as follows e Ona Windows system use the Event Viewer or Event Properties from the Control Panel gt Administrative Tools e On Novell NetWare see error messages in the file named SYS LOG ERR which is typically in the SYS SYSTEM folder e On Linux the errors are written to the var log messages file e On OpenUnix the errors are written to one or both of the var adm syslog file or the var adm log osmlog file Configuring System ID LED Alerts Use the Alert Actions tab for the individual sensors to set an ID LED Alert notification for that sensor Setting an ID LED Alert causes the system s ID LED to be turned on or off when an event occurs depending on which check box LED On or LED Off respectively you select in the Alert Actions tab Intel Serv
102. inimizing the overhead on system performance The console refresh interval does not impact how quickly the server system responds to event notifications e g threshold crossings only how quickly the ISM main screen display updates with server information A value of 15 seconds or greater for console refresh value provides a reasonable compromise Default Values and Restoring Default Values 64 PIC installs with the following default values e PIC console refresh interval 10 seconds e Temperature display format Celsius e Watchdog feature off e Watchdog timer two minutes e Sensor threshold values as defined in the Sensor Data Records SDR file Installation and User Guide for Intel Server Management ISM 5 5 7 To restore default PIC settings for threshold values and the watchdog feature 1 On the PIC Main Menu Bar click the Configure gt Restore Factory Defaults menu selection 2 Click lt OK gt on the confirmation dialog Some configurations are not affected by the Restore Factory Defaults option Event actions you have configured the temperature display format and the console refresh rate are not affected when you click the Restore Factory Defaults menu item Default threshold values are stored in Sensor Data Records SDR in nonvolatile storage on the baseboard These values are determined and configured during baseboard manufacturing and are therefore not documented in this manual Event indications may be generated
103. itical fatal hardware exceeding specified ratings nr non recoverable potential damage system hardware in jeopardy or damaged uf unspecified fault fault detected but severity unspecified 2 status not available unknown typically because system power is OFF SYS 000157 Activates the Intel OEM Terminal Mode extensions This allows Intel ACTIVATE OEM text commands to be entered without the 000157 text prefix To enable the OEM commands this command must be executed every time a session is activated SYS ID Displays the 16 byte system GUID of the managed server Output formatted similar to what is displayed by the DPCCLI command SYS MAC IP Displays the network configuration of the BMC Using the mac ip subnet NETWORK SUBNET or gateway parameters only display the requested information Output GATEWAY formatted similar to what is displayed by the DPCCLI command This only displays information for the primary OOB NIC SYS Causes the BMC to generate an IPMI diagnostic interrupt NMI for IA 32 DIAGINT systems SYS BOOT F NORMAL The boot command sets the IPMI boot options and resets the system SERVICE This command is different then the IPMI set boot command boot This command attempts a graceful shutdown of the OS before resetting With no parameters this is the same as shutdown r boot f Forces a hard reset no graceful shutdown With no additional parameters this is the equivalent of shutdown
104. k 5 2 Volts 09 13 01 10 08 55 Temperature 12 critical 102 Degrees Celsius threshold Filters the display based on threshold All sensors that are at the threshold and above will be displayed For example setting the threshold to CR displays all sensors with critical non recoverable and unspecified conditions Specify one of the following for threshold ok Operating in normal ranges nc Non critical condition caused by a sensor outside of its normal ranges cr Critical condition that is potentially fatal to the system caused by a sensor exceeding its specified ratings nr _Non recoverable condition that has potential to damage hardware us Unspecified status indicating a fault whose severity is unknown Installation and User Guide for Intel Server Management ISM 5 5 7 99 sensor Specifies the sensor group to display If you do not specify a sensor group the command displays all groups for which there is information Specify one of the following for sensor volt temp power fan service set 100 Syntax service console exit ftp start stop Description After booting from the Service Partition see the boot command with the service option this command lets you interact with the Remote Service Agent RSA that is running from the managed server s Service Partition Options console Switches the CLI session to RSA console mode In this mode the RSA starts and redirects a DOS command window throug
105. l BIOS and boot software e g service partition or OS loader can use the Get Channel Sessions to find out information about the party that initiated the boot 7 4 Reserved 3 0 Channel Number Data 2 5 Session ID Session ID for session that the boot command will be issued over This value can be used with the Get Channel Sessions command to find out information about the party that initiated the boot Data 6 9 Boot Info Timestamp This timestamp is used to help software determine whether the boot information is stale or not A service partition or OS loader may elect to ignore the boot information if it is older than expected The boot initiator should load this field with the timestamp value from the IPMI Get SEL Time command prior to issuing the command that initiates the boot Boot initiator mailbox semi volatile 1 2 This parameter is used as a mailbox for holding information that directs the operation of the OS loader or service partition software Note Since this information is retained by the BMC and may be readable by other software entities care should be taken to avoid using it to carry secret data Data1 Set Selector Block selector Selects which 16 byte info block to access O0 based Data 2 17 Block data The first three bytes of block 0 are required to be an IANA Enterprise ID Number least significant byte first for the company or organization that has specified the loader Up t
106. l Server Management ISM 5 5 7 5 Wait for the Management Point Server to discover all ICMB devices As servers are discovered through the polling process they appear in the Remote ICMB Chassis Configuration area of the dialog box 6 Configure each remote ICMB server in the Remote ICMB Chassis Configuration area as follows Select the server in the pull down field Choose whether to manage the chassis Choose whether to enable full sensor view Define an event polling period for that device ICMB Devices Highlight the ICMB item in the navigation pane to display details about devices connected to a managed server through the Intelligent Chassis Management Bus ICMB The ICMB bus allows multiple remote devices to be interconnected and management information shared among them For example your managed server could be configured as an ICMB primary server and report management information on other ICMB devices connected to it Using ICMB PIC can manage the power state of remote ICMB devices and view FRU information about those devices The amount of FRU information available depends on the type of ICMB device being managed Through the PIC Console you can switch your view of the primary managed server to one of the ICMB managed devices and view the available information on that device without losing the connection with the primary server You can change your view back to the primary server or any other ICMB manag
107. larm ID l Sets alarm severity Possible severities are MJR major MNR minor and CRT critical After every set alarm command you should see one of the following five messages New alarm added to BMC TAM alarm database Request alarm matches existing BMC TAM alarm database record Request alarm updated an existing BMC TAM alarm database record BMC TAM alarm database is full Request alarm record bumped because of lower priority BMC TAM alarm database is full Request alarm record bumped existing record alarm q This command functions only when used against a platform enabled with Telco alarm functionality Syntax alarm q g id o id a id Il p l severity Description The q option designates this command as the query alarm command This command queries Telco alarm records in the alarm database based on the options entered by the user Other than q no options are required and all of the other options can be specified Options q Specifies query alarm command g Query against the generator ID specified o Query against the software originator ID specified Installation and User Guide for Intel Server Management ISM 5 5 7 93 a Query against the alarm ID specified p Query only alarms that are related to power 1 Query against the severity specified Severities are MJR major MNR minor and CRT critical This com
108. lation and User Guide for Intel Server Management ISM 5 5 7 Power Control Action Immediate hardware reset Description Select this option if you want to immediately reset the server via hardware This action is an immediate hard reset without a shutdown of the OS it might corrupt files Immediate NMI Select this option if you want to cause a hardware Non Maskable Interrupt NMI If this feature is not supported on the managed server this option is grayed out Overriding Power Off or Shutdown Actions You can globally override power off or shutdown actions while allowing other event actions e g paging broadcast message etc to take place There are two ways To override power off or shutdown actions during installation of the ISM software select a custom installation and check Event notification only under the Platform Instrumentation feature in the feature selection dialog By default the installation enables power off or shutdown actions If ISM has already been installed use the following configuration instructions depending on the server operating system Windows 2000 and Windows 2003 Set the NotificationOnly parameter in the SMPATH bin lra cfg file to TRUE and reboot the server NetWare Set the NotificationOnly parameter in the SYS SYSTEM ra cfg file to TRUE and reboot the server OpenUnix Set the NotificationOnly parameter in the usr local jism bin Ira cfg file to TRUE and re
109. le Terminal Mode Configuration XX and YY represent hex ASCII encodings for data bytes 1 and 2 as specified in the Terminal Mode Configuration Table below The BMC returns the same output as for SYS SET TCFG above SYS RESET Directs the BMC to perform an immediate system hard reset SYS Directs the BMC to perform an immediate system power off POWER OFF SYS Causes the BMC to initiate an immediate system power on POWER ON SYS Causes the BMC to return a high level version of the system health HEALTH status in terse format The BMC returns a string with the following QUERY format if the command is accepted PWR zzz H xx T xx V xx PS xx C xx D xx S xx O xx Where PWR _ is system POWER state H is overall Health T is Temperature V is Voltage PS is Power Supply subsystem F is cooling subsystem Fans D is Hard Drive RAID Subsystem S is physical Security O is Other OEM continued Installation and User Guide for Intel Server Management ISM 5 5 7 Table 4 Native Command Line Text Commands continued Command Switches Description SYS zzz is ON OFF soft off or mechanical off SLP sleep used HEALTH when can t distinguish sleep level 84 S3 S2 S1 22 unknown ae and xx is ok nc cr nr uf or where cony ok OK monitored parameters within normal operating ranges nc non critical warning hardware outside normal operating range cr cr
110. llation and User Guide for Intel Server Management ISM 5 5 7 ISM components are frequently enhanced and updated to support new features and platforms For updated information on such changes see the ISM release note files README TXT and ERRATA TXT Also refer to the monthly ISM Specification Update posted on the Web at http support intel com On the web site under Intel Server Management software look for Specifications and Errata then see the ISM Specification Update For technical details about ISM see the Technical Product Specification at the same web site location If you have questions or need help using ISM contact your service representative System Requirements ISM contains two parts e ISM Console Software which runs on one or more client systems can be installed on these operating systems Windowst XP Professional Windows 2000 Advanced Server Service Pack 3 Windows 2000 Professional Service Pack 3 Windows Server 2003 Enterprise Edition e ISM Server Instrumentation Software which is installed on the servers to be managed can run on these operating systems Always verify the supported operating system for your server in the README TXT Windows 2000 Server Service Pack 3 Windows Server 2003 Enterprise Edition Novell NetWaret server 6 0 with Service Pack 1 or NetWare 5 1 with Service Pack 3 Red Hatt Linuxt server 8 0 Red Hat Linux Advanced Server 2 1 Cald
111. lowing 1 On the Button Bar click the Server gt Discover menu selection 2 Enter the starting address and ending address to be discovered The starting address defaults to the network subnet of the console machine starting at address 0 The ending range defaults to the value 255 indicating that ISM will search the entire network subnet If you change the default address value enter the full IP address Wild card characters are not allowed For all IP addresses the range of values allowed for any IP address segment is between 0 and 255 3 Click lt OK gt The ISM Console investigates and tests each server for all ISM registered tools If one or more of the tools is found the server is added to the server tree Depending on the size and complexity of your network the discovery process can take several minutes During the discovery process the status bar indicates the number of servers still to be investigated When the number of servers being discovered is displayed as zero discovery is complete Information on servers discovered by ISM is maintained across machine boots When the ISM Console is run servers discovered during previous sessions are displayed You do not have to run discovery every time the ISM Console is launched If any of the tools supported by the ISM Console are installed or removed from a managed server you should rediscover the server using Server gt Add or Server gt Discover to update the tool list for that s
112. ly doing writes to parameter data It is a notification flag only it is not a resource lock The BMC does not provide any interlock mechanism that would prevent other software from writing parameter data while 10b Reserved 11b Reserved Service partition selector semi volatile 1 Data 1 7 0 Service partition selector This value is used to select the service partition from which that BIOS should boot This document doesn t specify which value corresponds to a particular service partition 00h Unspecified Service partition scan semi volatile 1 Data 1 7 2 Reserved 1 1b Request BIOS to scan for specified service partition BIOS clears this bit after the requested scan has been performed 0 1b Service Partition discovered The BIOS sets this bit to indicate it has discovered the specified service partition The BIOS must clear this bit on all system resets and power ups except when a scan is requested continued Installation and User Guide for Intel Server Management ISM 5 5 7 Table 5 Boot Option Parameters continued Parameter Parameter Data non volatile unless otherwise noted BMC boot flag valid bit clearing Data 1 BMC boot flag valid bit clearing Default 0000b 7 5 Reserved als 4 1b Don t clear valid bit on reset power cycle caused by PEF volame 3 1b Don t automatically clear boot flag valid bit if IPMI Chas
113. m Serial over LAN mode back to CLI command mode by typing a tilde followed by a period To escape the tilde and send it to the console type a second tilde However the escape sequence does not turn off Serial over LAN mode at the server To deactivate the active Serial over LAN session at the server enter the console command with the d option after entering the sequence Options f Flushes all buffered data before switching to Serial over LAN mode d Deactivates the current Serial over LAN session Installation and User Guide for Intel Server Management ISM 5 5 7 95 diagint exit Syntax diagint c Description Forces the Baseboard Management Controller BMC to generate an IPMI diagnostic interrupt Options c Switches the session to Serial over LAN mode after successfully executing the IPMI diagnostic interrupt command or quit Syntax exit quit Description Terminates the CLI session Either command closes all IPMI sessions associated with the user of the network proxy as well as closing the network proxy socket help 96 Syntax help CLIcommand Description Displays how to use the specified CLI command If you do not specify a CLI command abbreviated usage information is displayed for all CLI commands Options CLIcommand Any valid CLI command Syntax id Description Displays the 16 byte system Globally Unique Identifier GUID of the managed server in the conventi
114. mand will display all records that match the query criteria The following is an example of an input and output sequence alarm q 1 MJR AlarmGenID 4 AlarmSW Y AlarmSWID 5 AlarmID 1 AlarmSev MJR AlarmPWR N AlarmGenID 3 AlarmSW N AlarmSWID NA AlarmID 2 AlarmSev MJR AlarmPWR N AlarmGenID 2 AlarmSW N AlarmSWID NA AlarmID 3 AlarmSev MJR AlarmPWR Y alarm c 94 This command functions only when used against a platform enabled with Telco alarm functionality Syntax alarm c g id o id a id l severity all Description The c option designates this command as the clear alarm command This command clears all Telco records in the Telco alarm database based on the options entered by the user Other than c no options are required Ifthe a option is specified then the g and o options must also be specified Options c Specifies clear alarm command g Clears alarm for the generator ID specified o Clears alarm for the software originator ID specified a Clears alarm for the alarm ID specified If the a option is specified then the g and o options must also be specified I Clears alarm for the severity specified Severities are MJR major MNR minor and CRT critical This command will display the alarm id of every record it removes The following is an example input and output sequence alarm c g 4 o 5 a l Alarm ID 1 cleared Generato
115. mined to be a server only the console parts of the software are installed When installing from a Windows based system you can specify automatic remote installation over the network to other systems that run supported Windows or NetWare operating systems see page 11 For OpenUnix or Linux servers you must individually install ISM on each system Choose the installation instructions below according to the operating systems you use Each remote server on which you plan to install the ISM package must first be configured locally through the Server Configuration Wizard as described on page 15 Installation and User Guide for Intel Server Management ISM 5 5 7 Installation for Windows Consoles and Windows or NetWare Servers Before starting verify that H P OpenView is not running Use the instructions below to install remotely to Windows or NetWare servers To install locally to a NetWare server simply run the setup exe file on that server and ignore any details below that apply to remote installation lt gt NOTE As of this release of ISM on Windows Server 2003 the Driver Signing Options under System Properties should be changed to Ignore Install the software anyway and don t ask for my approval before running the ISM 5 8 installation program This is required until signed drivers have been made available If performing a remote installation to a Windows 2003 system ensure this setting is changed on the target machine 1 Ona
116. mple if a dependency error message appears remove the package mentioned in the error message Continue removing the dependent packages in this manner until error messages Stop To remove the default SNMP packages previously installed by Red Hat use the following commands rpm e ucd snmp or net snmp rpm ucd snmp utils or net snmp utils Installing the SNMP Package Locate and install the ucd snmp RPM ucd snmp utils RPM packages These packages are also located in the Software linux dmisnmp directory on the ISM CD Use the rpm command to install each package For example the following commands install versions of these packages Note that the numbers in these filenames may change for different versions of Linux supported rpm i ucd snmp 4 2 4 3 1386 rpm rpm i ucd snmp utils 4 2 4 3 1386 rpm Installing the DMItoSNMP Mapper 1 Install the DMI to SNMP Mapper located in the Software linux dmisnmp directory on the ISM CD by using the following rpm command rpm i dmi2snmp 1 0 15 1386 rpm 2 To make the snmpd daemon startup at runlevels 3 4 and 5 add the following symbolic links by executing the commands below ln s etc re d init d snmpd etc re d rc3 d S20snmpd Installation and User Guide for Intel Server Management ISM 5 5 7 s fetc re d init d snmpd etc rce d rc4 d S20snmpd s f etc re d init d snmpd etc re d rc5 d S20snmpd s fetc re d init d snmpd etc rce d rce3 d K20snmpd s etc re d init d snmpd e
117. n ISM enabled server on network map clicking the right mouse button selecting Launch ISM and then selecting the Intel Platform Instrumentation Control option from the popup menu CA Unicenter TNG The CA Unicenter TNG Console automatically detects servers running ISM server instrumentation software including interfaces for PIC DPC DMI Explorer and CSSU if the ISM to CA discovery service is enabled It should automatically be enabled after ISM installation To enable discovery manually start the Intel Tng ISM AutoDiscovery service from the TNG Unicenter Auto Discovery dialog The discovery service creates a new Intel Server Management object for each server with ISM instrumentation software installed The ISM objects display under ISM World View When you double click the ISM World View icon a pane opens that displays the ISM Server icons To launch an ISM tool like PIC right click on an Intel Server Management icon and select the Launch ISM option from the popup menu On the following popup menu select Intel Platform Instrumentation Control to launch the PIC application Using the ISM Console 34 The ISM Console provides basic server management functions From it you can run PIC DPC DMI Explorer and CSSU The ISM Console lets you e Discover ISM servers e Discover which ISM management tools are available on discovered servers e Launch the management tools on the managed server
118. n in the presentation pane FRU Manager Field Replaceable Units FRUs are components installed in your managed server FRU information stored on the server includes a component description manufacturer model part number component number serial number and revision level The DPC FRU Manager lets you e View FRU inventory e View the properties for a FRU e Save FRU inventory information to a file The FRU Manager displays a hierarchical tree of FRU areas chassis product and board and detailed inventory information about a selected area Select an area in the tree to see its associated inventory information in the presentation pane on the right A description of each field you select is displayed in the right bottom pane RSA Manager The Remote Sensor Access RSA Manager lets you view server baseboard FRU and SDR information The RSA Manager displays a tree view on the left and a property view on the right The tree view displays all detected sensors The property view displays tabs of sensor status or sensor information for the sensor selected in the tree view If the connected server is powered down some sensors cannot be read and their current status will display as Unknown Console Redirection Window The console redirection window displays the server boot process when the CSSU connection to the server is by modem or by LAN This window cannot accept user input Its purpose is to help users get more information during
119. n of graceful OS shutdown has restrictions listed below Performing a graceful O S shutdown requires a proprietary O S agent be present If this agent is not present or unable to respond after 7 seconds an error message will be displayed for the user and the command will terminate no reset or power off performed Graceful shutdown commands will not perform hard resets or power off if O S shutdown does not complete This model varies from previous implementations of graceful shutdown requests Installation and User Guide for Intel Server Management ISM 5 5 7 113 114 Table 5 Boot Option Parameters Parameter Parameter Data non volatile unless otherwise noted Set In Progress volatile Data 1 This parameter is used to indicate when any of the following parameters are being updated and when the updates are completed The bit is primarily provided to alert software that some other software or utility is in the process of making changes to the data The change shall take effect when the write occurs 7 2 Reserved 1 0 00b Set complete If a system reset or transition to powered down state occurs while set in progress is active the BMC goes to the set complete state If rollback is implemented going directly to set complete without first doing a commit write causes any pending write data to be discarded 01b Set in progress This flag indicates that some utility or other software is present
120. n or Power Control action and could enter a reboot fail reboot fail cycle using the new threshold value To help avoid this situation PIC updates the server in two steps 1 Any change you make is valid immediately in the active instrumentation but PIC waits five minutes before writing user changes to disk Thus if the change causes the server to reboot the previous value is restored from disk when the server reboots 2 PIC then uses and displays the previous value thus avoiding the immediate reboot fail reboot fail cycle Any change you make is successfully written to disk as long as the server instrumentation continues running for five minutes after the change is saved Configuring Threshold Event Actions On the Alert Actions tab you can select actions to take place when a sensor exceeds a threshold or changes state Options include e Audio visual notifications you can select more than one e Shutdown power control actions you can select only one lt gt NOTE If you select a power control option for a non critical event such as a voltage surge so that the OS is disabled by the non critical event critical actions will not be carried out because the OS has been shut down It is best to use warnings such as a speaker beep a broadcast etc for non critical conditions Installation and User Guide for Intel Server Management ISM 5 5 7 55 The following tables list the threshold event actions you can set in PIC You can s
121. ndant Power Supply PIC supports redundant hot swap power supplies i e power supplies that can be removed and reinserted while the system is running If a hot swap power supply is removed while the system is running PIC sends an alert message to the console and refreshes the PIC interface to show which hot swap power supply has been removed When a power supply is inserted or reinserted PIC sends an alert message to the console and refreshes the PIC interface to show the status of the newly inserted power supply unit Processor The processor sensor screen displays information and status about each processor From this screen you can find out the type and speed of the processor Click the Sensor Information tab to display sensor specific information not all servers support this function For baseboards that support it PIC monitors processor failures during runtime and system boot operations on the managed server If a supported baseboard includes multiple processors each processor can be configured and monitored separately through PIC Ifa processor failure is detected the failure is reported as a critical condition in the health branch of PIC and the requested event actions are carried out Installation and User Guide for Intel Server Management ISM 5 5 7 49 System Slots ISM gathers sensor information and slot status on all slots in the managed server The slots are categorized into two groups e PCI Hot Plug PHP slots if t
122. nstallation process Rebooting the server on which the proxy runs automatically starts the network proxy See also page 84 When you use a command prompt console you must invoke a console interface called dpccli to enable communication between the console and the network proxy Like the network proxy this interface is automatically installed as part of the ISM installation process See also page 89 For more introductory information on the Command Line Interface feature see the www intel com go server_management Website and click on the Command Line Interface link located near the bottom of the page Installation and User Guide for Intel Server Management ISM 5 5 7 87 Using the Command Line Interface CLI Depending on the console you will use there are different steps for accessing CLI commands You do not have to configure a Windows command prompt or Linux shell but you must configure Windows HyperTerminal Configuring a HyperTerminal Session To use Window s HyperTerminal application as your CLI console you must perform these console configuration steps l 2 3 4 Start a HyperTerminal session Provide a name for the connection Use TCP IP Winsock as the connection If you are not using a central network proxy specify localhost for the host address or local IP address If you are using a central network proxy then specify the IP Address or DNS Name of the proxy server Specify 623 for the port
123. number Configure the session s ASCII setup properties so that line ends are sent with line feeds and that lines that exceed the terminal width do not wrap For detailed information on HyperTerminal consult the Windows help system Using Windows HyperTerminal Console To connect and use CLI commands 1 2 3 4 3 Configure the session as described above At the Server prompt provide the IP Address of the server to which you want to connect Provide a username if applicable This value is currently null Press Enter Provide a password if applicable After authentication is performed you will see a login successful message and the dpccli prompt You can now enter CLI commands Using Windows Command Prompt 88 To connect and use CLI commands 1 Make sure that your PATH environment variable includes the dpccli exe file For a normal ISM installation dpccli exe is located in the following directory C Program Files Intel ServerManagement bin cli Enter the dpccli command and provide any command line options see page 89 At the Server prompt provide the IP Address or DNS Name of the server to which you want to connect Provide a username if applicable This value is currently null Press Enter Provide a password if applicable After authentication is performed you will see a login successful message and the dpccli gt prompt You can now enter CLI commands Installation and User Guide
124. o 16 bytes per block of information regarding boot initiator based on protocol and medium The BMC supports five blocks of storage for this command Previous values are overwritten The BMC does not automatically clear any remaining data bytes if fewer than 16 bytes are written to a given block All other parameters All Others Reserved 1 The designation semi volatile means that the parameter will be kept across system power cycles resets system power on off and sleep state changes but will not be preserved if the management controller loses standby power or is cold reset Parameters designated as semi volatile are initialized to O s upon controller power up or hard reset unless otherwise specified 2 _IPMI allows software to use the boot initiator mailbox as a way for a remote application to pass OEM parameters for additional selection of the boot process and direction of the startup of post boot software If additional parameters are not included the system boots the primary first scanned device of the type specified Installation and User Guide for Intel Server Management ISM 5 5 7 119 120 Table 6 Native Command Line Configuration Byte Explanation 1 7 6 5 4 3 2 1 0 Reserved Line Editing Ob Disable 1b Enable Factory default Reserved Delete control only applies when line editing is enabled 00b BMC outputs a lt DEL gt character w
125. o the BMC 00b Response Out 00b Response to Remote Console from BMC 01b functionality Message is a response to an 11b earlier request from the remote console to the BMC 00b Request In 10b Remote Console request to SMS Message is a request from the remote console to SMS via the Receive Message Queue 00b Response Out 10b SMS Response to Remote Console Message is a response to an earlier request from SMS 01b Response Out Any Response to earlier Bridged Request from Remote Console Message is the asynchronous response from an earlier bridged request that was encapsulated in a Send Message command issued to the BMC by the remote console Text Command Format Text commands do not support the bridging and sequence number fields used in the hex ASCH commands Text commands are case sensitive and must be preceded by the prefix string SYS Examples Hex ASCII command example IPMI Reset Watchdog Cmd 18 00 22 lt CR gt 1C 00 22 00J lt CR LF gt Text command example SYS TMODE lt CR gt OK TMODE lt CR LF gt Installation and User Guide for Intel Server Management ISM 5 5 7 107 Table 4 Native Command Line Text Commands Command Switches Description SYS PWD U Used to activate a terminal mode session USERNAME corresponds to USERNAME the ASCII text for the username lt password gt represents a printable lt password gt password up to 16 characters If lt password gt is not provided then a
126. on each managed server or on a central proxy server Manually Starting the Network Proxy on Windows From Windows you can start stop and check on the network proxy as follows e Use the Service Control Manager to view the status start or stop the ISM DPC Proxy e Use the Control Panel to access the Administrative Tools window From that window double click on Services The network proxy appears as ISM DPC Proxy From the Services window you can stop start and change properties of the service e From a command prompt you can use the net start command with no argument to list the services currently running To start and stop the service use the following commands net start ism dpc proxy net stop ism dpc proxy Manually Starting the Network Proxy on Linux From a Linux console you can start stop and check on the network proxy as follows e Check that the proxy is running with the command ps edf grep dpcproxy e Ifthe proxy is not running you can start it by executing this script etc re d init d cliservice e Start the proxy with the following command add command line options as on page 85 usr local cli dpcproxy 84 Installation and User Guide for Intel Server Management ISM 5 5 7 The dpcproxy Command Syntax Ordinarily you won t need to enter a dpcproxy command because the ISM installation starts the proxy as an automatic service However if you need to restart or reinstall the service us
127. onal GUID format for example 422e7704 23 5 4706 a943 a7859c073aed Installation and User Guide for Intel Server Management ISM 5 5 7 identify Syntax identify on seconds off s Description Causes the server to signal its physical location with a blinking LED or beep Use this command to locate a server in a rack of servers Options on seconds Specifies the number of seconds to blink the LED or sound the beep If you do not provide a value for seconds the default is 15 seconds If you provide the value 0 for seconds the server will identify itself indefinitely The maximum value for seconds is 255 Not all servers support specifying the number of seconds off Turns off the blinking LED or beep This option has no effect if the specified server is not currently identifying itself identify s Syntax identify s Description Displays the current LED state as ON Application ON Button or OFF Options s Displays the current LED state as ON Application ON Button or OFF network Syntax network mac ip subnet gateway Description Displays the network configuration of the Baseboard Management Controller BMC The display includes the MAC address IP address and source static DHCP BIOS subnet mask and gateway IP address If you do not supply an option all information is displayed Options mac Displays only the MAC address ip Displays only the
128. ons in any order The first text encountered that is not associated with a command line option is interpreted as the start of text to be sent to the network proxy and therefore you must place this text last on the command line On Red Hat Linux when dpccli exits it returns a status code to the environment Non zero values indicate an error condition was encountered The following are the status codes dpccli will return Success Connection lost to proxy Login failed Unrecognized command Command failed Invalid Arguments Oak WN OO Unknown error The dpcclirc Configuration File In situations where you regularly start the dpccli console interface you can set up a configuration file of common command line options Thus you avoid having to enter the options each time at the command line For example you could put in this file the network address of a centralized network proxy using the P option Each time you start dpccli it reads the configuration file and it would get the network proxy from the file By default dpccli looks for a file named dpcclirc first in the directory specified in the HOME environment variable and then in the current working directory You can explicitly specify the file and its path on the command line with the r option Options specified on the dpccli command line always take precedence over options specified in the configuration file Not all options are supported from dpcclirc The supported options are
129. ore information during a server reboot to the service partition After the server completes the reboot to the service partition the console redirection window closes Phonebook The Client SSU shares a phonebook with DPC You can use the phonebook to establish connections with supported platforms Open the phonebook from the Server menu or using the phonebook icon on the toolbar CSSU Managers CSSU includes a set of plug ins called Managers which include e Multiboot Manager e Password Manager e System Event Log SEL Manager e Sensor Data Record SDR Manager e Field Replaceable Unit FRU Manager e System Update Manager with functionality that is system dependent e Platform Event Manager e Configuration Save Restore Manager You can start each manager from the Services menu or from toolbar icons Only one version of each manager can be running at a time for example you cannot run two instances of the FRU manager When you start a manager its menu is added to the CSSU toolbar The managers are described briefly in the following sections For more information about the managers see the CSSU help Multiboot Manager The Multiboot Manager lets you e Set boot device priority e Save boot device priority to non volatile memory Password Manager The Password Manager lets you e Set the BIOS system administrator supervisor password e Set the BIOS user password e Set BIOS security options 78 Installation and User
130. ot info This field is automatically initialized to 00h when the management controller is first powered up or reset 7 reserved Write as 1b Ignore on read 6 reserved Write as 1b Ignore on read 5 reserved Write as 1b Ignore on read 4 0b OEM has handled boot info 3 Ob SMS has handled boot info 2 Ob OS service partition has handled boot info 1 Ob OS Loader has handled boot info 0 0b BIOS POST has handled boot info continued Installation and User Guide for Intel Server Management ISM 5 5 7 115 116 Table 5 Boot Option Parameters continued Parameter Parameter Data non volatile unless otherwise noted Boot flags Data 1 semi 7 1b Boot flags valid The bit should be set to indicate that valid flag volatile 1 data is present This bit may be automatically cleared based on the boot flag valid bit clearing parameter above 6 0 Reserved BIOS support for the following flags is optional If a given flag is supported it must cause the specified function to occur in order for the implementation to be considered to be conformant with this specification The following parameters represent temporary overrides of the BIOS default settings BIOS should only use these parameters for the single boot where these flags were set If the bit is 0b BIOS should use its default configuration for the given option Data 2 7 1b CMOS clear 6 1b
131. ot the server Customizing NetWare Servers After Setup The PIC installation installs support for third party instrumentation on the NetWare server but does not enable the instrumentation support To enable support for any or all instrumentation you must edit the AUTOEXEC NCF file in the SYS SYSTEM directory as follows Make sure the following line appears add it if necessary rpcstart ncf Before the line isc_on ncf Installation and User Guide for Intel Server Management ISM 5 5 7 23 To enable the Adaptect SCSI instrumentation edit the ISC_ON NCF file in the SYS SY STEM directory and remove the word REM from these lines REM load nwaspi REM load iomgr REM load ciodmi The set action of some SNMP attributes causes the server to shutdown power off To globally disallow all set requests 1 Change the ReadOnly entry in the SYS SYSTEM sdlink cfg file to True 2 Reboot the server Customizing OpenUnix Servers After Setup The set action of some SNMP attributes causes the server to shutdown power off To globally disallow all set requests 1 Change the ReadOnly entry in the usr local ism bin sdlink cfg file to True 2 Reboot the server Customizing Linux Servers After Setup 1 Verify that the dmi2snmp and ucd snmp packages are installed For example the files dmi2snmp 10 15 i386 rpm and ucd snmp 4 2 4 3 1386 rpm could represent the dmi2snmp and ucd snmp packages respectively 2 Open the file etc
132. ou will need a null modem cable For a modem or serial link you must configure a serial connection on both the managed server and the client workstation For emergency communications with a server that has been powered off note that the server must still be plugged in the server s modem must remain powered on If you will use LAN Alerts see page 32 or a third party management software package install and configure SNMP For SNMP installation information see the documentation specific to your OS For Windows 2000 and Windows Server 2003 systems install SNMP as follows a Open the Control panel and select the Add Remove Programs applet b Click on the Add Remove Windows Components icon c Click the Management and Monitoring Tools checkbox and then the Next button On the managed servers specify these items when configuring SNMP d Community string names for SNMP Get and Set operations e Community string names for sending traps f The trap destination IP address or name of the client system that will run the third party management console as the recipient of the traps Install and configure any third party management software package you will use this item is optional see page 10 4 Follow the preparation steps in the following sections for your specific operating systems Windows Preparation Before upgrading to this version of ISM the system BIOS must be upgraded to the latest version Installation and User
133. own The ICMB as with other instrumentation described in this document is accessed by Intel Server Control ICMB provides the ability to communicate information such as e Chassis management functions e System Event Log e Chassis power control e Field Replaceable Unit part numbers and serial numbers On SR460AC4 based systems the ICMB controller is embedded I O Legacy Board On previous systems the ICMB card was plugged into a standard expansion slot and into the IPMB cable system board connector For more information about ICMB see page 59 Memory Displays Memory and memory error correction are represented by the following items e Memory Devices e Memory Arrays For systems that support Error Correction Code ECC memory PIC reports memory status information for memory arrays and individual memory devices When you highlight a device or array in the navigation pane the presentation pane displays a variety of information about the selected device s The Sensor Status tab lists details about memory errors The Sensor Information tab lists details about the memory type and error handling When you select a memory array you can configure alert actions to be taken on the Alert Actions tab There is also a System Inventory tab for memory arrays that lists hardware details ECC memory subsystems can detect and report both single bit errors and multiple bit errors as described in the following sections Installation and Use
134. pecify multiple notifications per event but only one power control action Notification Action Emit a beep from the managed server s speaker Display an alert message on the managed server Log the event to disk Description Speaker beeps Default action for non critical and critical indications The message box stays up until acknowledged On OpenUnix and Linux the alert message is displayed as a text message on the server console Default action for all indications This option records the event in the standard system error log On NetWare PIC records the event in the System Log file SYS LOG ERR which is typically in the SYS SYSTEM folder On Windows 2000 and Windows Server 2003 PIC records the event in the Windows System Event Log which you can view with the Windows Event Viewer under Control Panel gt Administrative Tools On OpenUnix events are logged in the system log file etc osm On Linux events are logged in the system log file var log messages Broadcast a message Default action for critical indications On NetWare the message goes to all users currently logged into the managed server with Administrator or Supervisor privileges On Windows 2000 and Windows Server 2003 the message goes to all the users currently logged into the managed server including systems which have a drive mapped to the server On OpenUnix and Linux a text message is sent to all users currently logged onto the UNIX ser
135. played c Cancels all pending update operations that were performed using the utility The utility resets the internal flags in the BIOS BMC and SDR to cancel the update operation whether there is one or not Note that FRU updates can not be cancelled with this option since the FRU updates are executed immediately h Displays command line help information Updating the Server from a Remote Client 122 This utility can be executed remotely via a secure network connection using a Telnet Client and Terminal Services in Windows or using a Telnet Client and Remote Shell under Linux See your operating system documentation for further information on remotely logging in and executing commands Once you have logged in remotely you can use the syntax described on page 121 This process can be scripted to allow remote updates of multiple servers Installation and User Guide for Intel Server Management ISM 5 5 7 10 Glossary The following terms and abbreviations are used in this document Term Description CA Computer Associates Unicenter The Next Generation Unicenter TNG CSSU Client System Setup Utility lets you run SSU remotely from a client DMI Desktop Management Interface DPC Direct Platform Control EMP Emergency Management Port the COM2 serial port on a server ESMC Enterprise Server Management Console a non ISM or third party management console that can integrate with ISM
136. r Guide for Intel Server Management ISM 5 5 7 47 48 Single Bit Error SBE Handling If a single bit error occurs the system generates a System Management Interrupt SMI that allows the BIOS to log information about the error in the System Event Log SEL This information identifies the exact memory device in which the error occurred Because this condition is recoverable BIOS returns the system to normal operation after logging the error This error is indicated in the health branch of PIC as a non critical condition the requested event actions are carried out and PIC e Increments the non critical error count on the Sensor Settings tab e Sets the Memory Device Error Type to SBE on the Sensor Information tab for the Memory Device e Sets the Last Error Update value to During PIC Runtime indicating the update occurred while the system was operational The BIOS stops logging non critical single bit errors when the SBE error count reaches nine This prevents the errors from filling the SEL Upon system reboot the OS uses the SEL records along with the results from its own memory test to map out bad memory by reducing the usable size of a memory bank to avoid using the bad memory element s This elimination of hard errors is a precaution that prevents single bit errors from becoming multiple bit errors after the system has booted and also to prevent single bit errors from being detected and logged each time the failed location
137. r ID 4 Installation and User Guide for Intel Server Management ISM 5 5 7 boot Syntax boot normal service f c Description Sets the IPMI boot options and then resets the system By default the boot command attempts a graceful shutdown of the operating system before executing the IPMI reset command If the specified boot option is unavailable the server will boot using the boot order set in its BIOS Options f Forces a boot without a graceful shutdown c Switches the session to Serial over LAN mode after successfully executing the IPMI reset command You will see the BIOS output and other boot messages as if sitting at the managed server If you specify a service option along with the c option the CLI opens a connection with the Remote Service Agent RSA running on the service partition instead of establishing a Serial over LAN session Then you can interact with RSA using the Service command see page 100 normal Boots the server from the hard drive service Boots the server from the Service Partition console Syntax console f d Description Switches the CLI from command mode to Serial over LAN mode In Serial over LAN mode the character stream is passed unaltered allowing you to view directly the output of the console serial port of the server Switching into this mode causes any output data that was received and buffered while CLI was in command mode to be displayed You can switch fro
138. r packages Windows Server Requirements e Windows 2000 Advanced Server Service Pack 3 or Windows Server 2003 Enterprise Edition e 256 MB of RAM e 120 MB of available disk space e Windows SNMP service is required for connectivity with an SNMP based third party management console or to enable LAN Alerts see pages 25 and 32 NetWare Server Requirements e NetWare 6 0 Service Pack 1 or NetWare 5 1 Service Pack 3 e At least 96 MB of RAM e At least 60 MB of available disk space e The Transportation Independent Remote Procedure Call TIRPC runtime library for ONC RPC must be installed and running on NetWare before installing ISM see page 17 Installation and User Guide for Intel Server Management ISM 5 5 7 11 Linux Server Requirements Red Hat Linux 8 0 or AS 2 1 32 MB of RAM 60 MB of available disk space UNIXt Server Requirements Caldera OpenUnix 8 0 32 MB of RAM 60 MB of available disk space Overview of the Configuration and Installation Process ISM configuration and installation involves both server and client systems as described below On Server Systems For brand new servers with unpartitioned hard drives and no OS installed the most straightforward way to install the ISM software is l 4 5 Boot the server from the System Resource CD and run the Server Configuration Wizard This process includes installation or update of the Service Partition described on page 125 Install the server s operating
139. r the DNS Name of the server DPC Features Use the DPC menus or click a toolbar button to access DPC features The menu items and toolbar change according to what features are available on the server When one of the DPC managers is active its menu is added to the DPC Console SEL Manager The System Event Log SEL is a collection of log entries stored in nonvolatile flash memory on the server The BIOS and OS write entries to the SEL The DPC SEL Manager lets you e View SEL events e View the properties of the non volatile storage area for SEL e Save SEL events to a file e Print the SEL events to a local printer e Clear SEL records from the non volatile storage area on the server SEL events display as a sequential record of managed server events one event per row You can sort each column by clicking on the column heading 72 Installation and User Guide for Intel Server Management ISM 5 5 7 SDR Manager Sensor threshold values and other data are stored in Sensor Data Records SDR in nonvolatile storage on the server The DPC SDR Manager lets you e View Sensor Data Records e View the properties of the non volatile storage area for SDR e View SDR information in a previously stored file e Save SDR information to a file The SDR Manager displays with a navigation tree view pane a presentation pane and a description pane Selecting a specific Sensor Data Record from the tree view displays the corresponding SDR informatio
140. rating system has been installed You can add a low capacity hard drive for the service partition Locally Booting the Server from the Service Partition To run the utilities such as SSU that are installed on the service partition boot the server from the service partition You can reboot a server locally to run the SSU directly and configure the server for management Later after ISM software is installed on both console and server systems you can also boot from the service partition remotely using DPC Client SSU or the Command Line Interface CLI as described elsewhere in this manual Current server platforms include a BIOS option to let you directly boot the Service Partition at startup using the lt F4 gt key If your platform does not have this feature you can boot the Service Partition by making a change in BIOS Setup 1 Restart the server 2 Ifyou see a message like press F2 to enter Setup press F4 to boot the Service Partition simply press F4 Ignore the following steps 3 If there is no option to boot the Service Partition directly when the F2 to enter Setup message appears quickly press F2 to enter Setup 4 In Setup use the arrow keys to select the Server menu 5 Select Service Boot and press Enter Installation and User Guide for Intel Server Management ISM 5 5 7 125 6 Choose Enabled and press Enter The Service Boot option resets to Disabled after the next system boot Press F10 8 Selec
141. re Adapter line up available only for Adapter initialization failure Windows 2000 NIC Teaming Events servers Primary Adapter is switching over and the Secondary Adapter took over Primary Adapter became active Secondary Adapter is deactivated from the team Initialization Failure The last Adapter has lost link Network connection has been lost Preferred Primary Adapter has been detected The team has only one active adapter Secondary Adapter has re joined the team Preferred Primary Adapter has taken over Network Connection restored Setting Up an ICMB Connection In general you must meet the following connection requirements to manage or monitor servers through an ICMB connection e You must establish a Management Point Server This server is a managed server that has an ICMB interface and has the ISM software installed e A functional LAN connection must exist between the Management Point Server and the Client Workstation e All servers that you wish to manage or monitor through ICMB must be physically connected through their respective ICMB interface ports For example the Management Point Server is connected to a server while that server is connected to another server all using ICMB connections For more details if applicable on connecting a specific server platform for ICMB management refer to the server s product guide Configuring the Management Point Server Before the Management Point Server can search for and comm
142. rf boot normal service This command can also have the f option Sets the needed boot flags for use on the next boot This command only sets the required boot flags If BIOS does not support the required boot flags it will have no effect on the boot sequence SYS R F Shutdown Graceful O S shutdown and power off SHUTDOWN Shutdown f Forced system power off Shutdown r Graceful O S shutdown then a system hard reset Shutdown r f Forced system hard reset continued Installation and User Guide for Intel Server Management ISM 5 5 7 111 Table 4 Native Command Line Text Commands continued Command Switches Description SYS ON of Instructs the server to signal its location by turning on the LED or beep IDENTIFY e IDENTIFY enables the server to identify itself for 15 seconds IDENTIFY ON enables the server to identify itself for 15 seconds IDENTIFY ON XX Causes the BMC to signal the system s location for a specific amount of time XX is a hex ASCII byte representing the number of seconds the BMC is to cause the system to identify itself If XX is 00 the BMC will signal the system s location until a request to stop via the IDENTIFY OFF command other software commands or the ID Button is received IDENTIFY OFF Causes the BMC to stop signaling the system s location This has no effect if the system is not currently identifying itself IDENTIFY S Displays the current identify
143. rol Override Can be used to request BIOS to force a particular setting of the serial modem mux at the conclusion of POST start of OS boot This override takes precedence over the mux settings for the access mode even if the BIOS Shared Mode Override is set 000b BIOS uses recommended setting of the mux at the end of POST See IPMI specification for more info 001b Requests BIOS to force mux to BMC at conclusion of POST start of OS boot If honored this overrides the recommended setting of the mux at the end of POST See IPMI specification for more info 010b Requests BIOS to force mux to system at conclusion of POST start of OS boot If honored this overrides the recommended setting of the mux at the end of POST See IPMI specification for more info Data 5 Reserved continued Installation and User Guide for Intel Server Management ISM 5 5 7 Table 5 Boot Option Parameters continued Parameter Parameter Data non volatile unless otherwise noted Boot initiator info semi volatile 1 Address amp Identity information for the party that initiated the boot The party that initiates the boot writes this parameter and the boot info acknowledge parameter prior to issuing the command that causes the system power up power cycle or reset This data is written by the remote console application not the BMC Boot Source Data 1 Channel Number Channel that delivers the boot command e g chassis contro
144. rt e Intelligent Chassis Management Bus ICMB For typical management activities a LAN is the preferred connection In some cases where the network is inoperable or the OS is down or for other emergency access a modem or direct serial connection can let you manage a server from a console An ICMB connection allows you to manage servers that are otherwise not supported by ISM such as servers running non supported operating systems Installation and User Guide for Intel Server Management ISM 5 5 7 14 This page intentionally left blank Installation and User Guide for Intel Server Management ISM 5 5 7 2 Installation Steps Step 1 Boot from the System Resource CD and Run the Configuration Wizard 1 Insert the System Resource CD in the server CD drive and reboot the system When the server boots from the System Resource CD the Server Configuration Wizard automatically launches During start up the wizard probes the server to find out what should be configured Depending on the state of the server the wizard will display the appropriate screens during the configuration process For detailed information about fields in a particular screen press the Configuration Wizard s help button 2 The Configuration Wizard Start Screen describes the overall server preparation process After reading through this process click the Continue button 3 Make sure the Server Configuration Wizard is selected and click the Continue button to s
145. rver Management ISM 5 5 7 Appendix A The Service Partition and Utilities Service Partition The service partition is a special hard disk partition on the server system that you install or update with the Server Configuration Wizard This partition contains utilities such as the System Setup Utility SSU and other software required for remote management The service partition is not marked as an active partition and the server will only boot from it by a special request Low level disk utilities may see the partition entry as an EISA partition and recognize its space You can run the utilities on the service partition locally or remotely In either case the server must first boot from the service partition Remote execution is available from ISM using either e Direct Platform Control DPC Console e Client System Setup Utility CSSU which is a remote or client interface to the SSU When you run the Server Configuration Wizard you decide whether to install or upgrade the service partition If you check this configuration option and the server does not have an existing service partition the wizard will present you with options where one can be created If the server has an existing service partition the wizard will upgrade it with utilities from the CD gt NOTE Installing a new service partition on a partitioned drive is not recommended because some operating systems may no longer boot if partitions are added or removed after the ope
146. s Installation and User Guide for Intel Server Management ISM 5 5 7 ISM Console Main Screen The following figure shows the main screen of the ISM Console Intel Server Management Stans Senna Dincorses Canpa I A Button bar B Navigation Pane C Status Bar D Tool Pane ISM Console Button Bar The Button Bar includes the following options Item Options Server Menu Discover Start server discovery Add Manually add a server to the tree Delete Delete the selected server from the tree Delete All Delete all servers from the tree Stop Discovery Stops server discovery View Menu List View View the tool list as a list Icon View View the tool list as icons Help Menu Contents Accesses ISM Console help topics About ISM Console Displays ISM Console version information Exit Exit ISM Console The ISM Console includes a navigation pane tree view on the left and a tool pane list or icon view of tools on the right Servers that are discovered are added to the tree view When you select a server from the tree the tool pane shows a list of supported tools running on that server Launch the supported tool by double clicking on the icon in the tool pane Installation and User Guide for Intel Server Management ISM 5 5 7 35 Server Menu Options Discover You can discover multiple servers in a single step and add them to the server tree To discover a range of servers with IP addresses do the fol
147. s are accessed Upon reboot the single bit error count is set to zero in the SEL Multiple Bit Error MBE Handling If a multiple bit error occurs the system generates a System Management Interrupt SMI that allows the BIOS to log information about the error in the SEL identifying the memory bank in which the error occurred However on some systems it is not possible to determine the exact memory device that caused a multiple bit error Because a multiple bit error is a critical condition upon logging the error the BIOS generates an NMI that halts the system Upon rebooting the server this error is indicated as a critical condition on the Memory Array and Memory Device in the health branch of PIC The requested event actions are carried out and PIC e Increments the critical error count on the Sensor Settings tab e Sets the Memory Device Error Type to MBE on the Sensor Information tab for the Memory Device e Sets the Last Error Update value to Previous Boot indicating the last update occurred during the last system boot Comparison of Single bit Errors to Multiple bit Errors The following table compares the steps taken with single bit and multiple bit errors SBE and MBE Comparison Memory Error Handling MBE Generate SMI Yes Yes Log information includes Exact SIMM or DIMM Memory bank only Action after SEL logging Continue operation Stop the system Installation and User Guide for Intel Server Management ISM 5 5 7
148. s that have been discovered The tree view has expansion icons or appearing to the left The tree can be expanded to list managed servers or collapsed to hide managed servers The Tool Pane When you select a server in the navigation pane the tool pane displays a set of icons representing the management tools supported on that server You can start the management tool for the managed server by double clicking the tool icon in the tool pane The PIC application icon does not appear in the tool list for servers discovered by the ISM console application unless the ISM Platform Instrumentation PI software is running on the server during discovery To launch PIC from within the ISM Console double click the PIC icon The Status Bar The status bar displays information about ISM Console operations such as the number of ISM servers discovered and the number of servers still to be processed Installation and User Guide for Intel Server Management ISM 5 5 7 37 38 This page intentionally left blank Installation and User Guide for Intel Server Management ISM 5 5 7 4 Platform Instrumentation Control PIC Details Platform Instrumentation Control PIC communicates with servers running supported operating systems and provides real time monitoring and alerting for server hardware sensors PIC communicates over the LAN to the Platform Instrumentation PI software on the server using Desktop Management Interface DMI 2
149. s to launch the Intel SMaRT Tool in the same language you are using to view ISM on the console system If that language is not available Intel SMaRT Tool launches in English The Intel SMaRT Tool must be available previously installed on the hard disk or over the network when invoked Otherwise you will receive an error message asking you to provide the location of the Intel SMaRT Tool executable smart exe To locate the Intel SMaRT Tool use the PIC menu item SMaRT Tool gt Locate SMaRT Tool To obtain the Intel SMaRT Tool software and installation instructions please refer to the Resource CD shipped with the Intel Server Board you purchased or order it online at http www intel com go smartgo smart NOTE PIC will only launch Intel SMaRT Tool version 4 0 or higher Installation and User Guide for Intel Server Management ISM 5 5 7 69 70 This page intentionally left blank Installation and User Guide for Intel Server Management ISM 5 5 7 5 Direct Platform Control DPC Details Direct Platform Control DPC gives access to a remote server when it is online or offline when the operating system is hung or even when the server is powered off When you receive notice that a server has malfunctioned for example by receiving a page you can use DPC to investigate the cause of the alert take corrective action and restart the server into normal operation DPC uses a redirected text based console that runs over a serial
150. see the following pages To logout type SYS PWD X Installation and User Guide for Intel Server Management ISM 5 5 7 Native Command Line Commands There are two basic formats for Native Command Line commands text and hex ASCII These formats are explained in more detail below Input Syntax Native command line messages follow the general syntax lt message data gt lt newline sequence gt Each native command line message must be preceded with the left bracket start character and must be ended with a right bracket stop character and the configured input newline sequence No input characters are accepted until the start character has been received Native command line text commands are case sensitive but hex ASCII commands can use either upper or lower case letters for ASCII representations of hex digits Native command line messages are limited to a maximum length of 122 characters This includes the left and right brackets but not control characters The only characters allowed are standard printable ASCII characters All other characters are treated as illegal except the following special characters If the BMC receives an illegal character it clears the message in progress and goes back to looking for the start character Special Characters lt ESC gt You can use the lt ESC gt character to delete an entire message prior to submission to the BMC If line editing is enabled and the lt ESC gt key is followed
151. servers server security and LAN based and or phone page alerts They may also include performance monitoring load balancing optimization report generation and traffic analysis Supported third party management software includes e H P OpenView Network Node Manager e Computer Associates CA Unicenter TNG After launching ISM tools from one of these management consoles the management console application can terminate and ISM will continue to operate normally ISM Console Use the ISM Console to manage ISM enabled servers without installing a third party system management application To launch the ISM Console 1 Click Start and select Programs 2 Select Intel Server Management and then click on ISM Console Installation and User Guide for Intel Server Management ISM 5 5 7 33 H P OpenView Network Node Manager The H P OpenView Network Node Manager Console automatically detects servers running ISM server instrumentation software including interfaces for PIC DPC DMI Explorer and CSSU ISM enabled servers display as nodes on the network map To launch ISM select an ISM enabled server on the H P Console network map click the right mouse button and select Intel Server Management from the popup menu To launch a particular ISM tool for example PIC after selecting an ISM enabled server you can select the Platform Instrumentation Control Applet option from the Tools Menu Alternatively you can launch PIC by selecting a
152. single line and uses the following format Record Date Time Sensor Event description Options c Displays the record in a comma separated value format using a single comma to separate each field as in the following example Installation and User Guide for Intel Server Management ISM 5 5 7 23 08 23 01 13 22 01 Fan 01 Lower Critical going low 24 08 25 01 06 13 41 System Event System Boot Event num Specifies the number of events displayed If you do not use this option all SEL records are displayed f filename Writes decoded output of the System Event Log to the specified text file h filename Writes the hexedecimal codes of the System Event Log to the specified file sel clear Syntax sel clear Description Clears the System Event Log sensors Syntax sensors v c f threshold sensor Description Displays the current status of platform sensors using this general format Date Time Sensor Type Sensor Status Value Units Options v Displays all information fields date time sensor type etc if they are available as in the following example 09 13 01 10 08 55 Voltage 02 ok 5 2 Volts 09 13 01 10 08 55 Temperature 12 critical 102 Degrees Celsius c Displays the record using a comma separated format In this format fields are separated by a single comma as in the following example 09 13 01 10 08 55 Voltage 02 0
153. sis Control command not received within 60 second timeout countdown restarts when a IPMI Chassis Control command is received 2 1b Don t clear valid bit on reset power cycle caused by watchdog timeout 1 1b Don t clear valid bit on pushbutton reset soft reset e g Ctrl Alt Del 0 1b Don t clear valid bit on power up via power pushbutton or wake event Boot info These flags are used to allow individual parties to track whether they ve already acknowledge seen and handled the boot information Applications that deal with boot semi information should check the boot info and clear their corresponding bit after volatile 1 consuming the boot options data Data 1 Write Mask write only This field is returned as 00h when read This is to eliminate the need for the BMC to provide storage for the Write Mask field 7 1b enable write to bit 7 of Data field 6 1b enable write to bit 6 of Data field 5 1b enable write to bit 5 of Data field 4 1b enable write to bit 4 of Data field 3 1b enable write to bit 3 of Data field 2 1b enable write to bit 2 of Data field 1 1b enable write to bit 1 of Data field 0 1b enable write to bit 0 of Data field Data 2 Boot Initiator Acknowledge Data The boot initiator should typically write FFh to this parameter prior to initiating the boot The boot initiator may write 0 s if it wants to intentionally direct a given party to ignore the bo
154. snmp snmpd conf You can use any available editor such as vi emacs or a linux editor 3 Search for com2sec and set the community string to the proper setting for your network sec name source community com2sec notConfigGroup default mycommunitystring 4 Search for group and verify that the following lines are present groupName securityModel securityName group notConfigGroup vl notConfigUser group notConfigGroup v2 notConfigUser 5 Search for view and specify the desired subtree range suggested range shown in bold below view incl excl subtree mask view all included 1 80 6 Search for access and set the read column to whatever you specified in the incl excl column of the view line step 4 above group context sec model sec level prefix read write notif access notConfigGroup W any noauth exact systemview all none access notConfigGroup W any noauth exact all all none 7 Add a trapsink line at the end of the file for each management console that receives traps from the managed server Use the following syntax when adding the line trapsink localhost 24 Installation and User Guide for Intel Server Management ISM 5 5 7 Be sure to substitute appropriate strings for the host name and domain Add trapsink lines for any additional hosts that will be receiving trap messages from this server 8 Insert the following text above the trapsink line you added in the previous
155. software FRU Field Replaceable Units GUID Globally Unique Identifier ICMB Intelligent Chassis Management Bus IPMI Intelligent Platform Management Interface ISC Intel Server Control is the former name of Intel Server Management ISM ISM Intel Server Management MBE Multiple Bit Error MIF Management Information Format used by DMI for describing component instrumentation NIC Network Interface Controller a network access port NMI Non Maskable Interrupt PIC Platform Instrumentation Control which runs on the client system PI Platform Instrumentation which runs on the managed server system PXE Preboot Execution Environment code that enables booting from a network server RAID Redundant Array of Inexpensive Disks RPC Remote Procedure Call SBE Single Bit Error SCSI A type of bus used to access peripherals such as hard disks SCW Server Configuration Wizard DOS utility to configure the server for server management features SDR Sensor Data Records SEL System Event Log SMI System Management Interrupt SNMP Simple Network Management Protocol a standard network protocol for management information SSU System Setup Utility lets you do low level configuration on a server SUM System Update Manager TCO Total Cost of Ownership port a particular network access port on a server Installation and User Guide for Intel Server Management ISM 5 5 7 123 This page intentionally left blank 124 Installation and User Guide for Intel Se
156. software Platform Event Paging uses an external modem to send a message to a numeric paging service When notified by a page you can use ISM tools to remotely view server health and status system logs etc or to configure or reset the server Platform Event Paging can generate pages during pre boot and post boot states the only requirements are that the server is using a modem on the COM2 serial port and the Baseboard Management Controller BMC is functional To configure the paging string and event filters use PIC or CSSU on the console or use SSU on the managed server The paging string includes all the information to connect to the pager as well as the message to send Paging is one of the alert actions you can configure in the PIC Please see the specific sections on PIC page 39 and CSSU page 77 for details on setting pages with these components Paging alerts can be configured for the same events as supported by LanAlert page 32 Email Alerts You can use the PIC to configure an email address to receive alerts for any of the same events as supported by LAN Alert and Platform Event Paging Unlike the other two alert methods you cannot configure email alerting with the CSSU or SSU For more information see page 67 Launching ISM Tools ISM tools can be launched from the ISM standalone console or can be used to manage servers from a third party management console Supported management consoles provide automatic discovery of
157. stallation for OpenUnix Servers On OpenUnix systems follow these steps to install ISM 1 Insert the ISM CD into the OpenUnix server CD drive 2 Enter the mkdir command as follows mkdir cdrom 3 Enter the mount command as follows mount r F cdfs dev cdrom cdroml cdrom 4 The ISM package is located in cdrom CD Software OpenUNIX ismou pkg to install ISM enter the command pkgadd d cdrom ism software openunix ismou pkg 5 Follow the onscreen instructions which prompt you to read and accept a license agreement 6 After a successful installation you are prompted to reboot the system First unmount the CDROM so you can remove the CD then reboot the system unmount cdrom shutdown Installation for Linux Servers 20 For installation on systems using Red Hat Linux install ISM individually on the Windows console using the directions above Then install individually on each Linux server You cannot doa remote installation of ISM onto a Linux server from the console Server installation includes two parts first you must install the Linux DMI service provider then install ISM itself NOTE This section refers to filenames that include version numbers Note that these numbers and therefore the filenames may change as different versions of Linux are supported 1 Insert the ISM CD into the Linux server CD ROM drive 2 The CD should automatically be mounted by the system If not you can mount the CD using either of the following me
158. step smuxpeer 1 3 6 1 4 1 412 commander smuxpeer 1 3 6 1 4 1 412 1 2 trapper 9 Save and close the snmpd conf file 10 Reboot the server Create an SMNPv3 User Account 1 Open the file etc snmp snmpd conf 2 Create a user account with read write access which the snmpd daemon will use on the local server 3 Set a password for the snmp daemon s user account by adding the following line to var ucd snmp snmpd conf be sure to stop the snmpd daemon using etc re d init d snmpd stop before editing the file createUser e 0x001122 engind ID username MD5 md5_password DES des_password For example createUser 0x001122 janedoe MD5 mysecretpass Once you have added the line restart the snmpd daemon using the following command etc rce d init d snmpd start lt gt NOTE The set action of some SNMP attributes causes the server to shutdown power off To globally disallow all set requests edit the etc rc d init d dmi2snmpd file as follows Under the case for start change the line dmi2snmpd which starts the DMI to SNMP translator daemon to dmi2snmpd w 4 Reboot the server Step 6 Configure Console Systems After Installing ISM Configure SNMP for LanAlert Viewer If you will use the LanAlert Viewer to receive alerts on a Windows console you will need to enable SNMP services on that console system see page 32 for information about LAN Alerts Verify that SNMP Service and SNMP Trap Serv
159. t in the boot options and sets all the Boot Initiator Acknowledge data bits to 1b continued 108 Installation and User Guide for Intel Server Management ISM 5 5 7 Table 4 Native Command Line Text Commands continued Command Switches Description SYS SET This is essentially a text version of the IPMI Set System Boot Options BOOTOPT command It allows any of the boot option parameters to be set not just XX YY NN the boot flags XX YY NN represent the hex ASCII encodings for the data bytes that are passed in the Set System Boot Options request See the Boot Option Parameters Table below for more information XX Parameter valid 7 1b Mark parameter invalid locked Ob Mark parameter valid unlocked 6 0 Boot option parameter selector YY NN Boot Option Parameter Data Per Boot Option Parameters Table below Passing 0 bytes of parameter data allows the parameter valid bit to be changed without affecting the present parameter setting SYS GET This is essentially a text version of the IPMI Get System Boot Options BOOTOPT command It allows any of the boot option parameters to be retrieved XX YY ZZ XX YY ZZ represents the hex ASCIl for the data bytes that are passed in the Get System Boot Options request The BMC returns the data from the command in hex ASCIl format See the Boot Option Parameters Table below for more information XX Parameter selector 7 Reserved
160. t Yes to confirm saving of the current settings and press Enter The server restarts and boots the service partition with the DOS prompt Utilities An option in the Server Configuration Wizard allows you to run these Server Configuration Utilities e Service Partition Administrator SPADMIN e System Setup Utility SSU e Field Replaceable Units FRU and Sensor Data Record SDR Loader Utility Service Partition Administrator SPADMIN SPADMIN is the software utility that lets you create and configure the service partition on the server s hard disk drive For information on how to use this utility refer to the server s platform documentation System Setup Utility The SSU lets you set and display specific attributes of the server s firmware You should be very familiar with the configurable aspects of the server before using the SSU to alter any settings Not only can you enter the SSU from the Server Configuration Wizard you can also run SSU in these ways A When you boot locally from the service partition you receive a DOS prompt Enter the commands cd ssu ssu B You can remotely run the SSU interface from the client console using the Client SSU CSSU component of ISM To reboot to the service partition and run SSU Select Re Connect from the Server menu in CSSU C Youcan remotely run SSU from the client console using the Direct Platform Control DPC component of ISM To reboot to the service partition and access SSU
161. tart the configuration process Follow the directions on each screen After you have supplied all the information on a given screen click the Continue button to move forward in the process 4 The wizard allows you to choose what you want to configure on the server You will need to select the configuration options according to how you want to communicate with the server For example it is not necessary to configure the serial channel or set up alerting over the serial channel if you intend to use only a LAN connection for server management However if you want these alerting features over the serial channel you must select this channel for configuration and perform the configuration later in the wizard The following steps outline the wizard s operation a Select which options to configure The wizard selects default options for this server based on its initial probing during startup Be sure that you select everything you want the wizard to allow you to configure Set the date and time Load the Sensor Data Records SDRs Load Field Replaceable Units Data Records FRUs Configure the LAN IP Address information Configure remote server management options available over the LAN Channel If you are going to use the Serial over LAN SOL Redirection Mode through the Command Line Interpreter you must set the SOL baud rate to match the baud rate set in the BIOS on the managed server Configure Alert Paging over the LAN Channel Configure
162. tc re d rc4 d K20snmpd s etc re d init d snmpd etc re d rc5 d K20snmpd 5 o5 5 5 5 Step 5 Configure Servers After Installing ISM SNMP Installation For the DMI SNMP Translator to work correctly the SNMP agent on the managed server OS must be configured correctly For example the SNMP agents need some configuration to enable the server to send SNMP traps to specific SNMP management consoles To configure the SNMP agent on each server see the documentation supplied by the OS vendor On the managed servers specify these items when configuring SNMP e Community string names for SNMP Get and Set operations e Community string names for sending traps e The trap destination IP address or name of the client system that will run the third party management console as the recipient of the traps NIC SNMP Installation In order to receive SNMP traps for network interface card NIC events you must install specific NIC SNMP software from the following Intel web site http support intel com support network adapter 1000 software htm Download the Native SNMP software for your operating system and follow the installation and configuration instructions included in the download package Customizing Windows Servers After Setup The set action of some SNMP attributes causes the server to shutdown power off To globally disallow all set requests 1 Change the ReadOnly entry in the SMPATH bin sdlink cfg file to True 2 Rebo
163. terrupt exit Ends the CLI session quit Ends the CLI session help Displays command usage id Displays the Globally Unique ID GUID of the managed server identify Causes the server to signal its location network Displays the network configuration of the BMC power on Initiates a power up sequence on the managed server power off Initiates a power down sequence on the managed server power Displays the current power state of the managed server reset Performs a reset operation on the managed server sel Displays the System Event Log SEL records sensors Displays the current status of the server s sensors service Lets you interact with the Remote Service Agent RSA set Defines the CLI command mode prompt and response prefix shutdown Shuts down or resets the managed system version Displays the version of the active dpcproxy 92 Installation and User Guide for Intel Server Management ISM 5 5 7 alarm s This command is available only on servers configured specifically with hardware for telephone company alarm capabilities Syntax alarm s a id l severity Description The s option designates this command as the set alarm command This command adds a single Telco alarm record to the Telco alarm database The generator ID for CLI will always be 41h The following is an example of an alarm command to add a new alarm alarm s a 25 1 MJR Options all required S Specifies set alarm command a Sets a
164. the appropriate parameters CSSU attempts to connect to the server with the specified phone number IP address or DNS name When the connection is established the main CSSU window displays the connection information in the status bar If the connection cannot be established you receive an error message and the main CSSU window waits for your input CSSU Operation When CSSU connects to a server it causes the server to reboot to the service partition CSSU stores the configuration values you enter in non volatile memory in the server These values take effect when you reboot the server to its normal boot sequence The BIOS checks the values against the actual hardware configuration and if the values do not agree the BIOS generates an error message You must then run CSSU or run SSU locally on the server to specify the correct configuration before the server boots CSSU always includes a checksum with the configuration data so the BIOS can detect any potential data corruption before the actual hardware configuration occurs One SSU item that you cannot configure with CSSU is the EMP serial port settings You can only view these items with CSSU Installation and User Guide for Intel Server Management ISM 5 5 7 77 Console Redirection Window The console redirection window displays the server boot process when the CSSU connection to the server is by modem or by LAN This window cannot accept user input Its purpose is to help users get m
165. thods e Fnter the mount command as follows mount mnt cdrom e Use the Disk Management utility To invoke this utility click the footprint icon select System and then select the Disk Management menu option Click the Mount button beside mnt cdrom 3 Ifyou do not have a Terminal Command Line window open click the icon in the operating system s tool bar to open the window Installation and User Guide for Intel Server Management ISM 5 5 7 4 Install the DMI Service Provider by following the instructions in Installing the DMI Service Provider on page 21 5 Install the ISM PI server instrumentation software by following the instructions in Installing ISM PI Server Instrumentation Software on Linux on page 21 6 Ifyou plan on using the server to connect to other servers and to use the Command Line Interface CLI feature to communicate with them install the ISM CLI software by following the instructions in Installing ISM Command Line Interface Software on Linux on page 21 7 Ifyou are using a third party SNMP management console to manage the server on which you are installing ISM do the following e Remove the Linux default SNMP packages by following the instructions in Removing the Default SNMP Packages Previously Installed by Red Hat on page 21 e Install the optional SNMP package by following the instructions in Installing the SNMP Package on page 22 e Install the DMI to SNMP Mapper by following the instructions in Installing the
166. tility see page 28 The One Boot Flash Update Utility the software which performs the update runs on Windows 2000 Red Hat Linux 8 0 and Red Hat Linux AS 2 1 It is launched from a command prompt in either operating system The new versions of BIOS and firmware images are programmed in secondary flash memory and are not used until the next system reset the utility sets the BIOS and firmware update notification flags when the BIOS and firmware have been successfully updated After a system reset the newer versions are validated and activated If the newer versions fail to be validated or activated after the reset then the current version will be restored and used instead in effect canceling the update lt gt NOTE In the case of FRU the update is performed directly on the current version FRU is not stored in secondary flash memory like the BIOS and other firmware Therefore no restoration of the previous FRU version is possible The One Boot Flash Update Utility expects a configuration CFG file default name flashupdt cfg to be present in the location specified by the lt URL or path gt argument supplied when the One Boot Flash Update Utility is started see Command Line Syntax below This location must be the same location as the actual files for use in the update The configuration file is a text file containing information about the update files This utility can be executed remotely via a secure network connection using a T
167. unicate information over an ICMB connection you must enable the ICMB by starting the EIF service For a given operating system follow these steps to start the EIF service Windows 2000 and Windows 2003 systems 1 Go to the Services control panel 2 Start the Intel EIF Agent service NetWare systems 1 Open the 1Sc_on NcF file for editing 2 Remove rem from the following line In the control panel you can specify that the EIF service is automatically started each time you start the system Installation and User Guide for Intel Server Management ISM 5 5 7 59 rem load eif Making this change causes the EIF service to be started each time the ISM services are started on the Management Point Server Unixware systems Enter the following command at the console prompt on the Management Point Server etc init d ism start icmb You can stop the service by entering the following command etc init d ism stop icmb Setting Up ICMB The Intelligent Chassis Management Bus ICMB feature allows you to interconnect and share management information among multiple remote devices even when these devices do not have Intel s server management software installed For example your managed server could be configured to be an ICMB Management Point Server and report management information on ICMB devices connected to it through ICMB cabling Using the ICMB feature PIC can manage the power state of remote ICMB devices and view FRU
168. us Changed to Critical Storage Controller Events Group Storage Controller Status OK Informational Event Storage Controller Status Changed to Non Critical Storage Controller Status Changed to Critical Enclosure Events Group Storage Enclosure Informational Event Storage Devices Events Group Device Error not responding Device Warning predicted failure S M A R T Storage Controller Events Group Controller Error not responding Mass Storage Association Events New Storage controller detected New device detected Existing controller changed Existing device changed Storage Devices Events New or Recovered Storage Device Error Storage Device Not Responding Device Warning predicted failure S M A R T Storage Controller Events Informational SCSI Controller Event Non Critical SCSI Controller Error Critical SCSI Adapter Event Mass Store Logical Drive Events IDE RAID Array OK Non Critical IDE RAID Array Event IDE RAID Array Off line Disk Events IDE Disk Status OK IDE Disk Status Critical Event actions do not distinguish between onboard controllers and add in cards This means that event actions are configured for all controllers by a specific third party regardless of whether it is onboard or on an add in card 58 continued Installation and User Guide for Intel Server Management ISM 5 5 7 Controller Choices Intel LAN Adapter NIC Health Contributor Cable unplugged No LAN activity These events a
169. ut The Alert Actions tab lets you set what kinds of actions to take if a sensor crosses the boundaries you have set The Sensor Information tab displays information like minimum and maximum readings nominal readings the expected normal reading for this sensor and the tolerance of this sensor Managing Servers with PIC Besides monitoring server health the most important actions you take with PIC are configuring the sensor thresholds at which you want to be notified and configuring the actions to be taken when a threshold is crossed Viewing and Configuring Sensor Information To view or configure a sensor do the following 1 On the PIC main window expand a sensor item such as voltage or temperature in the navigation pane to see the list of available sensors 2 Select an entry from the list 3 Switch between the available tabs Sensor Settings Alert Actions Sensor Information or Inventory Information to view or update the information 4 Click lt Apply gt for any changes made to the sensor configuration At any time you can change views to another sensor by selecting another component in the navigation pane If you try to change your view and you have not saved any configuration changes using the Apply button in the presentation pane PIC prompts you to save or discard the changes before switching to a new view Installation and User Guide for Intel Server Management ISM 5 5 7 51 Viewing System Information To
170. ver Page an administrator Email Set LED On or Off A page is sent to a specified pager with a message that can include the phone number of the server an ID number or other numerical information An Email with appropriate alert messages is sent to the specified users The system s ID LED is set to On or Off depending on which of the two check boxes you select You can turn the ID LED on or off manually using PIC s ID LED menu Power Control Action No shutdown Shutdown the OS Shutdown the OS and power off Shutdown the OS and hardware reset Description Default action for all indications Select this option if you do not want to shut down or reset the server when an event occurs Select this option if you want to shut down the OS gracefully controlled closing files and applications On NetWare the server is returned to DOS On Windows 2000 and Windows Server 2003 the server is set to a state ready for manual power off or reset On OpenUnix and Linux standard shutdown is completed and system prompts for reboot or power off Select this option if you want to shutdown the OS gracefully and turn off the system power Select this option if you want to shutdown the OS gracefully and reset the server via hardware Immediate power off Select this option if you want to immediately power down the server This action is an immediate power off without a shutdown of the OS it might corrupt files Instal
171. ver The flash update driver is located in the rpm package ofudrvr 2 4 18 14smp 1 i386 rpm for 8 0 ofudrvr 2 4 9 3smp 1 1386 rpm for AS 2 1 If the kernel is not SMP then you may recompile the flash update driver using source code available from support intel com 5 Upon successful completion of the installme script the utility and the flash update driver files will be located in the usr local flashupdt directory In addition the ofudrvr RPM file copies a file called ofudrvr into the linux startup script directory etc rc d init d this startup script is used to start and stop the utility s driver for various run levels i e when the system boots up and shuts down respectively The ipmidrvr RPM file copies the IPMI driver named imb into the usr local ism driver directory and its startup script ipmi is copied into the etc rc d init d directory lt gt NOTE In order to run this utility the working directory must first be set to the directory in which the utility is installed This is required because the utility depends on certain files which are expected to be located in the working directory Uninstalling the One Boot Flash Update utility from Linux Systems You must uninstall the One Boot Flash Update utility locally from each Linux system To do so 1 Log in as root 2 Enter a series of commands as listed below to remove installed packages rpm e flashupdt rpm e ofudrvr rpm e ipmidrvr see note below lt gt
172. ves the proxy from the Windows service control manager database You can use this option only in a Windows environment After removal the proxy is no longer an installed service Make sure to stop the service before you uninstall it f Runs the network proxy in the foreground On Linux dpcproxy typically runs as a background daemon p port Specifies an alternate port at which the network proxy listens for incoming client connections By default the network proxy listens on port 623 which is a privileged port in most operating systems L Forces the network proxy to accept connections only from the local host address 127 0 0 1 This option prevents this instance of the network proxy from providing services to systems other than the local system 1 language Localizes displays in a specific language messages and dates sent to a network proxy client If you do not use this option the network proxy detects the language from the Operating System If a language is not specified on the command line the detected language is not a language supported by CLI the network proxy defaults to English Use the following codes to set the language the first value is for Linux the second for Windows en_US orenu English de_DE or deu German ko_KR or kor Korean Installation and User Guide for Intel Server Management ISM 5 5 7 85 86 Option Description es_ES or esp Spanish zh_CN or chs Chinese
173. view system information such as FRU Operating System BIOS and SEL on the managed server or a managed ICMB device do the following 1 On the PIC main window click beside the System Information name in the PIC navigation pane to see the list of options 2 Select an entry from the list 3 View the information in the corresponding tab in the presentation pane At any time you can change views to another sensor by selecting another component in the navigation pane If a component supports FRU data this information is also displayed on the Inventory Information tab for that component System Event Log PIC displays the System Event Log SEL maintained by the managed server s platform hardware The SEL is a collection of log entries stored in nonvolatile flash memory The server software Platform Instrumentation automatically extracts event information from the SEL and triggers any user configured actions associated with that event Platform Instrumentation clears the SEL when it is near an out of space condition PIC displays the SEL logging status whether the SEL is Active or Inactive The display of SEL records includes timestamp information Platform Instrumentation sets the timestamp of SEL records written prior to a system boot record using the timestamp from the boot record Configuring Thresholds 52 There are two basic types of thresholds e Range based thresholds for which a variety of values can be set for ex
174. vigation pane to see the list of available sensors Select an entry from the list Change the threshold values as needed on the Sensor Settings tab Click lt Apply gt for any changes made to the threshold value configurations Grea NS If you want to change the event actions associated with threshold state change conditions make the changes on the Alert Actions tab 6 Click lt Apply gt for any changes made to the alert action configuration NOTE After applying new threshold values that may cause an event indication the sensor status icon displayed on the Sensor Settings tab may not change The console refreshes the display before the new threshold value takes effect on the server making it appear as though the sensor icon does not accurately reflect the current state of the sensor Use the menu option View gt Refresh or the F5 keyboard shortcut to update the Sensor Settings tab To Configure a State Based Threshold The state based thresholds for processor power supply rotation sensing fans chassis door and memory arrays have a fixed set of values not a range Example state change conditions e Single Bit Memory Error e Processor Thermal Trip e Power Supply Failed Installation and User Guide for Intel Server Management ISM 5 5 7 53 lt gt NOTE For systems that support rotation sensing fans the fan RPM threshold setting displays a 0 and is read only in PIC PIC generates an event whenever the state of
175. y Redundant The cooling unit is fully redundant No severity Redundancy Lost The unit has lost redundancy Critical Redundancy Degraded The unit is still redundant but not fully redundant Non critical Non redundant Sufficient Resources From Redundant Redundancy has been lost but the unit still has enough fan resources to operate normally This state is entered when one or more fans are lost Critical Non redundant Sufficient Resources From Insufficient Resources The unit has regained enough fan resources to once again operate normally but is still not fully redundant This state is entered when one or more fans are regained Critical Non redundant Insufficient Resources The unit is non redundant and has insufficient fan resources to maintain normal operation Critical Redundancy Degraded From Fully Redundant The unit has lost some fan resources but is still in a redundant state This state is entered when one or more fans are lost Non critical continued 44 Installation and User Guide for Intel Server Management ISM 5 5 7 Redundancy Degraded From Non redundant The unit has regained some fan Non critical resources and is redundant but not fully redundant This state is entered when one or more fans are regained For example consider a system that requires five fans for full redundancy but operates normally with four fans I

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