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EasyCoder® PD42 Printer User's Guide

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1. Eoi is installed Scroll forward 4 Scrollback Enter to print 1 for error info Setup Mode Network Option SETUP PRINT DEFS VA PRINT DEFS PRINT DEFS PRINT DEFS gt CLIP DEFAULT TESTPRINT lt PRINT SPEED 4 VA PRINT SPEED LSS TEST LSS TEST i LSS AUTO lt lt 1155 MANUAL vA vA LSS AUTO LSS G 2 D 6 LI L Only displayed if an p Toggle between 1 optional EasyLAN board lt l gain G and drive D WA Decrease increase value inside brackets These menus will only be displayed when an optional EasyLAN interface board is installed NETWORK P gt NETWORK P NETWORK P gt NETWORK D gt network P NETWORK IP SELECTION 1 ADDRESS lt q NETMASK lt Q DEFAULT ROUTER _ lt q NAME SERVER lt q MAC ADDRESS VA VA vA vA VA VA IP ADDRESS NETMASK DEFAULT ROUTER NAME SERVER MAC ADDRESS 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 nnnnnnnnnnnn Read only if DCHP DHCP and or BOOTP BOOT is selected 86 EasyCoder PD42 Printer User s Guide Appendix C Setup Parameters Fingerprint Serial Communication Setup The serial communication parameters control the communication between the printer and the connected computer or other devices on the standard serial port referred to as uartl For the serial communication channel uart1 the following parameters can be set
2. 6 Engage the printhead and lock it by tightening the two screws at the top of the printhead bracket that is the reverse action of Step 3 52 EasyCoder PD42 Printer User s Guide Chapter 4 Troubleshooting and Maintaining the Printer 7 Load the ribbon if any 8 Test and readjust if necessary Tip Use direct thermal media to avoid loading and unloading of ribbon multiple times Adjusting the Label Gap Sensor The label gap black mark sensor also called Label Stop Sensor or LSS is a photoelectric sensor that controls the media feed by detecting gaps between labels or slots or black marks in continuous stock This requires the label gap sensor to be aligned with the gaps slots or marks on the media If you are using irregularly shaped labels align the sensor with the front tip of the labels To adjust the label gap sensor position 1 Use the sensor lever at the rear side of the print mechanism to move the sensor inward or outward Sensor lever 2 Check the point of detection from the front with the printhead lifted EasyCoder PD42 Printer User s Guide 53 Chapter 4 Troubleshooting and Maintaining the Printer 54 Point of EM detection If you are having detection problems you can test the LSS in Setup mode The tests can d
3. 0 84 EasyCoder PD42 Printer User s Guide Appendix C Setup Parameters Fingerprint Setup Mode Media SETUP MEDIA VA MEDIA gt MEDIA gt MEDIA SIZE 4 MEDIA TYPE 4 VA MEDIA SIZE gt MEDIA SIZE p gt MEDIA SIZE XSTART iore PIS YA YA YA TICKET w MARE XSTART WIDTH LENGTH START LENGTH FIX LENGTH STRIP 0 832 1243 VAR LENGTH STRIP Scroll forward lt q Scroll back PAPER TYPE gt TRANSFER 4 VA vA TRANSFER P gt TRANSFER P gt TRANSFER DIRECT THERMAL DIRECT THERMAL RIBBON CONSTANT 4 RIBBON FACTOR lt q LABEL OFFSET LABEL CONSTANT LABEL FACTOR vA vA vA VA VA RIBBON CONSTANT RIBBON FACTOR LABEL OFFSET LABEL CONSTANT LABEL FACTOR 90 25 0 85 40 MEDIA MEDIA MEDIA MEDIA CONTRAST TESTFEED 4 TESTFEED MODE lt A LEN SLOW MODE VA vA VA VA TESTFEED W MODE 26 28 0 10 Press Enter to per form a testfeed Scroll forward Values are read only 4 Scroll back Scroll forward lt Scroll back EasyCoder PD42 Printer User s Guide 85 Appendix C Setup Parameters Fingerprint Setup Mode Print Defs
4. Chapter 4 Troubleshooting and Maintaining the Printer Print Quality Problems Print Quality Problems Problem Printout is faded or weak Printer is working but nothing is printed Only partial labels are printed Part of the images is not printed along the feed direction 44 Solution Reason Fingerprint users Adjust the media settings Constant Factor and Contrast IPL users Adjust the Sensitivity setting Check if printhead needs cleaning see Cleaning the Printhead on page 57 Check printhead pressure see Adjusting Printhead Pressure on page 51 Check printhead dotline position see Adjusting Printhead Dot Line on page 51 Printing on Direct Thermal media check that media is loaded with the heat sensitive side facing the printhead Printing with Thermal Transfer ribbon Check that the ink side of the ribbon faces the media See Loading Thermal Transfer Ribbon on page 19 Select the correct media type labels with gaps black mark or continuous and the correct paper type direct thermal or thermal transfer Check that the printhead is correctly connected to the print mechanism Check printhead balance see Adjusting Printhead Balance on page 50 Check if printhead needs cleaning see Cleaning the Printhead on page 57 Check that the ribbon does not wrinkle see Preventing Ribbon Wrinkling on page 47 EasyCoder PD42 Printer User s Guide
5. Make sure they match the setup of the connected device or vice versa If the setup of the printer and the setup of the host do not match the response from the printer to host will be garbled Baud Rate The baud rate is the transmission speed in bits per second There are 10 options 300 e 600 1200 2400 4800 9600 default 19200 38400 e 57600 115200 Character Length The character length specifies the number of bits that will define a character Eight bits are recommended since that option allows more special characters and characters that are used exclusively in foreign languages Refer to the Intermec Fingerprint Programmers Reference Manual PIN 937 005 xxx for more information There are two options 7 Characters ASCII 000 to 127 decimal e 8 Characters ASCII 000 to 255 decimal default EasyCoder PD42 Printer User s Guide 87 Appendix C Setup Parameters Fingerprint Parity The parity decides how the firmware will check for transmission errors There are five options None default Even Odd Mark Space Stop Bits The number of stop bits specifies how many bits will define the end of a character There are two options e 1 default 2 2 Flow Control RTS CTS is a protocol in which communication is controlled via currents through separate lines in a cable that are set either to HIGH or LOW By default this option is disabled CTS on the Printer is connected
6. Move up one level Acknowledge Move down one level Edit value Increase value Decrease value RSIFROST VY Exit Setup mode The main nodes of the setup tree are organized in a loop as shown below detailed overviews are provided in Appendix C Fingerprint and Appendix D IPL Each main node branches out to a number of sub nodes At startup the firmware determines if optional eguipment such as a cutter or an interface board is installed in the printer and these are added to the Setup tree 3 Starting point SETUP NET COM NET1 SETUP PRINT DEFS Option SETUP EMULATION The main nodes of the Setup tree Fingerprint 32 EasyCoder PD42 Printer User s Guide Chapter 3 Configuring the Printer X Starting point Option SETUP TEST SERVICE The main nodes of the Setup tree IPL Changing Configuration Settings With PrintSet 4 PrintSet 4 is a printer configuration tool which is available on the PrinterCompanion CD and for download from the Intermec website PrintSet 4 can communicate with your printer either via a serial cable or a network connection and works on all PCs running Windows 98 or later The program allows you to easily change all of the setup parameters It also includes setup wizards which guide you through common configuration tasks Changing Configuration Settings From the Printer Home Page If you have an optional EasyLAN network card and the printer is conne
7. Operation 14 Loading Media for Peel Off Self Strip Operation 17 EasyCoder PD42 Printer User s Guide iii Loading Thermal Transfer Ribbon VYYY YY Y Y FFY YR 19 Plugging inthe Printer ee ea eta d Sen Tees eee SW 22 Printing Test Labels i een e et gc Gees YN Ene 23 Creating and Printing a Label lees 24 3 Configuring the Printer 25 Understanding Printer States 0 eee eee eee 26 Understanding the Printer Startup Sequence 0 ees 30 Changing Configuration Settings ssec 31 Changing Configuration Settings From the Display 31 Changing Configuration Settings With PrintSet 4 33 Changing Configuration Settings From the Printer Home Page 33 Changing Configuration Settings Using the Command Line 33 Running Testmode and Extended Testmode VVY Y YY eee eee 34 Running lestmode zc e Re pes e 34 Running Extended Testmode VY YF Y Y uu 36 Uperading the Firmware iu ee GY ae qno Y As Y A 38 4 Troubleshooting and Maintaining the Printer 39 Printer Operation Problems soie ead wee eee 40 Print Quality Problems 15 nep teddy dr A 44 Troubleshooting Communication Problems VVYFF YY Yu 45 Using the Line Analyzer Fingerprint VVYYY eee eee 45 Using Dumpmode IPL YY YY YF Y Y Yu 46 Contacting Product Suppo
8. interface In this menu you can choose which interface is active USB Keyboard You can choose between a number of different keyboard layouts that can be applied to an external USB keyboard connected to the printer through the USB host interface Emulation Setup It is possible to run the PD42 printer as an E4 printer through software emulation Mode Switch between these options e Disabled default E4 In E4 mode the following commands are available BARFONTSLANT BARFONTSIZE FONTDSLANT FONTDSIZE FONTD FONTSLANT FONTSIZE EasyCoder PD42 Printer User s Guide 89 Appendix C Setup Parameters Fingerprint Refer to the EasyCoder E4 Direct Protocol Programmers Reference Manual P N 1 960419 xx for more information about the commands syntax etc Adjust The user can modify the Base and Stop parameters which are functionally similar to Start Adjust and Stop Adjust as described under Feed Adjust Setup on page 90 The unit is different however instead of being given in dots Base and Stop values are defined as the distance in millimeters multiplied by 10 Base mmX10 Default value is 88 which equals a distance of 8 8 mm or roughly 0 35 inches Stop mmX10 Default value is 455 which eguals a distance of 5 5 mm or roughly 0 22 inches Feed Adjust Setup 90 _ The Feed adjust part of Setup Mode controls how much of the media is fed out or pulled back before and or after the actual
9. ntermec l voj User s Guide Te EasyCoder PD42 Printer Intermec Technologies Corporation Worldwide Headquarters 6001 36th Ave W Everett WA 98203 U S A www intermec com The information contained herein is provided solely for the purpose of allowing customers to operate and service Intermec manufactured equipment and is not to be released reproduced or used for any other purpose without written permission of Intermec Technologies Corporation Information and specifications contained in this document are subject to change without prior notice and do not represent a commitment on the part of Intermec Technologies Corporation 2007 by Intermec Technologies Corporation All rights reserved The word Intermec the Intermec logo Norand ArciTech Beverage Routebook CrossBar dcBrowser Duratherm EasyADC EasyCoder EasySet Fingerprint INCA under license i gistics Intellitag Intellitag Gen2 JANUS LabelShop MobileLAN Picolink Ready to Work RoutePower Sabre ScanPlus ShopScan Smart Mobile Computing SmartSystems TE 2000 Trakker Antares and Vista Powered are either trademarks or registered trademarks of Intermec Technologies Corporation There are U S and foreign patents as well as U S and foreign patents pending ii EasyCoder PD42 Printer User s Guide Contents Before You Begin c ue ct EN Ut vbt e Dodo qoem oe st tas vii Safety Information uii cero eer el HERPES E S EP ee vs vii Global Service
10. two or more labels will be printed Print Speed The Print Speed is specified in mm second Allowed values are 50 150 mm s 2 6 ips for the 203dpi printhead and 50 100 mm s 2 4 ips for the 300 dpi printhead Default is 100 mm s 4 ips and 75 mm s 3 ips for 203 and 300 dpi printheads respectively LSS Test The function on the label stop sensor LSS can be tested automatically or manually as described in Adjusting the Label Gap Sensor on page 53 Network Setup Please refer to the EasyLAN User s Guide P N 1 960590 xx for information on the network setup parameters EasyCoder PD42 Printer User s Guide 97 Appendix C Setup Parameters Fingerprint 98 EasyCoder PD42 Printer User s Guide D Setup Parameters IPL This appendix lists all of the setup parameters that you can configure to fit your operating environment This appendix covers the following topics Setup Description Printing Test Labels With IPL Commands Navigating the Setup Tree Serial Communication Setup Com Setup Test Service Setup Media Setup Configuration Setup Network Setup Returning to Factory Default Setup EasyCoder PD42 Printer User s Guide 99 Appendix D Setup Parameters IPL Setup Description v The printer s setup parameters control the way the printer operates The setup parameters can be accessed and changed in a variety of ways see Changing Configuration Settings on page 31 for more information Not
11. Defined graphics Defined fonts Any installed printer options The Hardware Configuration Label contains this information Printer memory information Printer mileage e Printhead settings Firmware checksum program and version number The Network Configuration Label contains this information WINS Name MAC Address P Selection IP Address e Netmask EasyCoder PD42 Printer User s Guide 107 Appendix D Setup Parameters IPL Default Router Name Server Mail Server Primary WINS Server Secondary WINS Server Network Statistics Test Labels Choose between Pitch and Print Quality The Pitch label contains an even pattern of small dots that reveals failing printhead dots and variations of printout darkness because of uneven printhead pressure or poor energy distribution to the printhead The Print Quality label contains number of bar codes with different characteristics and useful information on printer model program version print speed and media sensitivity setup Format The Format Label contains a single format that you can use to evaluate the print quality of a particular format This option prints labels for all the formats stored in the printer s memory Page The Page Label tests the ability of the printer to receive and print single or multiple pages of label data that is sent from the host This option prints labels for all the pages stored in the printer s memory U
12. VA CHAR LENGTH FLOW CONTROL p gt FLOW CONTROL p _ 8 RTS CTS lt q ENQ ACK 4 u vA MARK A ymo forward RTS CTS SPACE ro bae DISABLE Tm ENABLE N p la p Scroll forward Scroll forward 4 Scroll back lt q Scroll back b gt Scroll forward lt Scroll back SER COM UARTI SER COM UARTl SER COM UARTl NEW LINE REC BUF TRANS BUF VA VA FLOW CONTROL REC BUF TRANS BUF XON XOFF 1024 1024 VA XON XOFF p gt XON XOFF DATA TO HOST 44 DATA FROM HOST ero read Scroll bac vA VA DATA TO HOST DATA FROM HOST DISABLE DISABLE ENABLE ENABLE Scroll forward Scroll forward 4 Scroll back 4 Scroll back EasyCoder PD42 Printer User s Guide 83 Appendix C Setup Parameters Fingerprint Setup Mode Net com Net1 SETUP NET COM NETL VA NET COM NETI NEW LINE Setup Mode Com SETUP COM vA COM pe COM INTERFACE lt l USB KEYBOARD vA USB KEYBOARD US INTERFACE USB DEVICE GERMAN Scroll forward 4 Scroll back Setup Mode Emulation SETUP EMULATION vA EMULATION D gt EMULATION MODE lt avoust vA vA MODE ADJUST DISABLED BASE mmX10 E4 STOP mmX10 Setup Mode Feedadjust SETUP FEEDADJ vA FEEDADJ D FEEDADJ STARTADJ 4 sT0PADJ vA vA STARTADJ STOPADJ 0
13. be damaged Allow the printhead to dry for a minute or more before loading a new supply of media and ribbon EasyCoder PD42 Printer User s Guide 57 Chapter 4 Troubleshooting and Maintaining the Printer Cleaning the Media Compartment A Warning Regular cleaning of the printer s media compartment ensures smoother printing operation and avoids problems with media jams Use a soft cloth moistened with isopropyl alcohol to clean the inside of the printer Be sure to keep the following parts clean Drive roller and tear bar Media edge guides and media path Label sensors Isopropyl alcohol CH3 2CHOH CAS67 63 0 is a highly flammable moderately toxic and mildly irritating substance If there are stuck labels or adhesive residue from labels peel as much as possible with your fingers and then use isopropyl alcohol to dissolve the remaining adhesive Cleaning the Exterior of the Printer A Warning 58 Make sure to keep the exterior of the printer clean this will reduce the risk of dust or foreign particles reaching the inside of the printer and affect printer functionality Use a soft cloth possibly moistened with water or a mild detergent when cleaning the printer externally Make sure to keep the surface surrounding the printer clean as well If the printer is used in an environment where the premises are cleaned by a water hose or steam move the printer to another room or cover it very carefull
14. firmware can optimize the heating of the printhead and the print speed Standard supplies from Intermec are labeled with a 3 digit media sensitivity number which is used to specify the media grade Look for the media sensitivity number on the side of the media roll Use the last three digits of the 15 digit number stamped on the roll for the media sensitivity number asmall label attached to the roll of media asmall label attached to the plastic bag of your ribbon roll 110 EasyCoder PD42 Printer User s Guide Appendix D Setup Parameters IPL The sensitivity number on each roll of thermal transfer media or ribbon has an asterisk in place of one of the digits To optimize the sensitivity number for thermal transfer media you combine the digits as in this example Sensitivity Media or Ribbon Rating Description Thermal transfer media 56 The asterisk for the third digit is reserved to identify the ribbon s sensitivity number Thermal transfer ribbon 5 7 The asterisk for the second digit is reserved to identify the medias sensitivity number 567 Optimum sensitivity rating The media sensitivity number can also be changed using PrintSet the printer s home page third party software or an IPL command with the following syntax lt STX gt lt SI gt gn m lt ETX gt where n specifies direct thermal n 0 or thermal transfer n 1 media m specifies the sensitivity The default sensitivity num
15. is displayed under netl in Fingerprint and net in IPL EasyCoder PD42 Printer User s Guide 11 Chapter 2 Installing the Printer 4 Enter the printers IP address in the address field of your web browser for example http 255 255 255 001 This brings up the printers home page where it is possible to check and modify various printer settings Modifying settings requires a login name and a password by default these are set to admin and pass respectively Please refer to the EasyLAN Users Guide P N 1 960590 xx for more information on how to set up and operate the PD42 in your network environment If your network does not assign IP numbers automatically or the Ready to Work indicator is flashing to indicate a network error you can use PrintSet 4 available on the PrinterCompanion CD to correct the network settings Alternatively set up a terminal connection through the serial interface and use the Fingerprint Setup command See Changing Configuration Settings on page 31 or refer to the Intermec Fingerprint Programmers Reference Manual P N 937 005 xxx Connecting Peripherals Through USB Host The USB host interface supports the following external devices Mass storage device Keyboard Bar code scanner USB hub Connecting a Mass Storage Device You can use a USB mass storage device the thumbdrive or dongle type to store additional fonts and images You can also use the device to upgra
16. printer s default settings in Extended testmode see page 36 or by using the Factory Default Wizard in PrintSet 4 EasyCoder PD42 Printer User s Guide 113 Appendix D Setup Parameters IPL 114 EasyCoder PD42 Printer User s Guide fatermec Worldwide Headquarters 6001 36th Avenue West Everett Washington 98203 U S A tel 425 348 2600 fax 425 355 9551 www intermec com EasyCoder PD42 Printer User s Guide P N 934 009 002
17. the ribbon and set the ink position lever as indicated below 6 Load media in the printer if you have not already done so 7 Restart the printer and print test labels See Printing Test Labels on page 23 Plugging in the Printer 1 Make sure the Power switch is turned off 2 Connect the power cable to the printer 3 Plug the power cable into your electrical outlet if Oa ps 22 EasyCoder PD42 Printer User s Guide Chapter 2 Installing the Printer Printing Test Labels In order to verify that the printer is fully functional and to obtain its current configuration you can print test labels for the various printer functions for instance hardware and software configuration To print a set of test labels from startup 1 Make sure the printer is turned off 2 Load media as described in Loading Media on page 14 3 Press and hold the blue Print button 4 Keep the Print button pressed down and turn on the power switch After approximately ten seconds the printer enters Testmode and three of the front LEDs start flashing one at a time The display window lights up and the printer runs a media setup routine 5 Continue to press the Print button until the printer starts cycling through the selectable media types Gap Mark Continuous For help see Appendix B Media Specifications 6 Select yo
18. to RTS on the PC and vice versa CTS HIGH from the printer indicates that the unit is ready to receive data CTS LOW from the printer indicated that the receive buffer is full see XON XOFF In some computer programs for example Microsoft Windows HyperTerminal RTS CTS is designated Hardware XON XOFF is a protocol in which communication is controlled by the control characters XON ASCII 17 dec and XOFF ASCII 19 dec transmitted on the same line as the data XON XOFF can be enabled disabled separately for data received from the host by the printer printer sends XON XOFF and for data transmitted to the host from the printer host sends XON XOFF New Line Selects the character or characters transmitted from the printer to indicate a new line There are three options e CR LFASCII 13 10 dec default 88 EasyCoder PD42 Printer User s Guide Com Setup Appendix C Setup Parameters Fingerprint e LFASCII 10 dec e CRASCII 13 dec Receive Buffer The Receive buffer stores the input data before processing The size is 8192 bytes and cannot be changed Transmit Buffer The transmit buffer stores the input data before processing Default size is 8192 bytes and this value cannot be changed The parameters under the Com node control interface and external keyboard use Interface If you have an optional Parallel IEEE 1284 interface installed in the printer it cannot be used at the same time as the USB Device
19. to the printer ENQ causes the printer to transmit its highest priority status while VT instructs the printer to transmit all status that applies in the order of their priority The next table lists the possible printer status in descending priorities are Condition Character Buffer already full GS Printhead raised US Ribbon fault US No label stock EM Buffer now full DC3 Printhead hot SI Label at strip pin FS Label skipping DCI Ready DCI Printing DCI The parameters under the Com node control interface and external keyboard use Interface If you have an optional Parallel IEEE 1284 interface installed in the printer it cannot be used at the same time as the USB Device interface In this menu you can choose which interface is active EasyCoder PD42 Printer User s Guide Appendix D Setup Parameters IPL USB Keyboard You can choose between a number of different keyboard layouts that can be applied to an external USB keyboard connected to the printer through the USB Host interface Test Service Setup Testprint This part of the Setup Mode allows you to print various types of test labels Config Choose between software SW hardware HW and Network test labels Network is only available if the printer is equipped with an EasyLAN Network card The Software Configuration Label contains this information e Current configuration parameters stored in the printers memory Defined pages Defined formats
20. 4 a Media Width Maximum 118 0 mm 4 65 inches Minimum 25 0 mm 1 00 inches b Liner The liner must extend evenly on both sides and not more than a total of 1 6 mm 0 06 inches outside the face material c Label Width Excluding Liner Maximum 116 4 mm 4 58 inches Minimum 23 8 mm 0 94 inches d Label Length Fingerprint IPL 8 dots mm 203 dpi Maximum 1270 mm 50 in 600 mm 23 in Minimum 6 mm 0 2 in 6 mm 0 2 in 11 81 dots mm 300 dpi Maximum 558 8 mm 22 in 406 4 mm 16 in Minimum 6 mm 0 2 in 6 mm 0 2 in This is the print length limit set by memory constraints e Label Gap Maximum 26 0 mm 1 02 inches Minimum 1 2mm 0 05 inches Recommended 3 0 mm 0 12 inches The Label Gap sensor must be able to detect the front edges of the labels It can be moved 0 to 57 mm 0 to 2 24 inches from the inner edge of the media Paper Type Setup e Labels with Gaps EasyCoder PD42 Printer User s Guide Appendix B Media Specifications R GET Fi gt C SELF ADHESIVE LABELS Z 4 b X Z 4 b t FEED DIRECTION Self Adhesive Labels EasyCoder PD42 Printer User s Guide 75 Appendix B Media Specifications Tickets With Gaps a Media Width Maximum 118 0 mm 4 65 inches Minimum 25 0 mm 1 00 inches b Copy Length Fingerprint IPL 8 dots mm 203 dpi Maximum 1270 mm 50 in 600 mm 23 in Minimum 6 mm 0 2 in 6 mm 0 2 in 11 81 dots mm 300
21. 7 Wrap ines frat exceed tomna mah Backsorel buffer ines 500 7 Pwy sound when connecting or deconnectng ox JC cw reu Transebon LASCH Sep L o j _ Ce je Corrected 00 01 52 dato detect 060081 Hyperterminal settings IPL only For more information on how to change setup parameters see the Fingerprint Programmers Reference Manual PIN 937 005 xxx or the ZPL Programmers Reference Manual PIN 066396 xxx Running Testmode and Extended Testmode Use Testmode and Extended testmode when you want to verify printer settings print test labels restore factory default settings or enter Dumpmode for troubleshooting purposes Two testmodes are available Testmode and Extended Testmode Testmode is a simple linear sequence which requires little input while Extended Testmode gives the user more options Running Testmode Testmode performs the following sequence 1 Select media type gaps mark continuous 34 EasyCoder PD42 Printer User s Guide Chapter 3 Configuring the Printer 2 Perform a sensor calibration Testfeed 3 Print test labels 4 Enter Dumpmode To run testmode 1 Make sure the printer is turned off loaded with media and that the printhead is lowered N Press and hold the blue Print button w Keep the Print button pressed down and turn on the power switch After approximately ten seconds the printer enters Testmode and three of the front LEDs start flashin
22. 84 Interface 0 ce IIR 67 Cutter Kit i ecd dde o be ester eee Robt Saeed teens qe ue 67 Internal Rewinder I FF IF FFF eee eens 67 Printhead Kit oru be ROD cee ee ats 67 Realtime Clock onere ooo tk eve erii nete o 67 B Media Specifications LL FF Y LL eio 69 Media Roll Sizes ied DD DY A Fa aY sa td 70 COTE HT i iet ARN IGU A UM HF 70 Internal Roles itin orit Son Cyn pU nA Fo re Ty oy 70 Ribbon Size uu dw ted eru ei pee eA 71 Paper Types and Sizes ie unt cer eH ES 72 Non Adhesive Strip 21b p req as EL IG DDR LUNES 72 Self Adhesive Strip ieo i i aoa Re ER E Re ROI 73 Self Adhesive Labels Y Y FFF I 74 Tickets With Gaps gesehen p ree eee peg dddo ddd y 76 Tickets Wich Black Mark n tee ER EE 78 EasyCoder PD42 Printer User s Guide v C Setup Parameters Fingerprint 81 Setup Description cese epp RI R he NO EIER e Sie ew NE e RU d 82 Navigating the Setup Tree 82 S rial Communhication Setups c4i sexos sede ENIRO S 87 Com Setup ei i YW FT pere DR GR s eR UC SIR ERR S EIU 89 Emulation Setup nui GR YDA ues Y Se E dee Dt 89 Feed Adjust Setup cess ore FYR GA eine SOR S Ua Ie 90 Media Setup c vec E REOR RW I SN CLIE RR M ER ERES 91 Print DefsSetip 5 22 sre oat ease SU REGALI epa 96 Network Serup oett es t elie ite ele eh oie eal de ate E 97 D Setup Parameters IPL i i err Freud 99 Setup Description gei ea a px R3 E
23. A FERRY D EGG FAU 100 Printing Test Labels With IPL Commands eese 100 Navigating the Setup Ire I paati pia Y Y ee 100 Serial Communication Setup YY Y YF FFF ene 104 Gomi Setup es gcd ni sie ad Bd Sa Soames gab eX ga EDDU 106 Test Service Setup cs cie eo ERE a ee eRe Rea UE UF 107 Media Setup i i egies AN GAL eee Raa eae 109 Configuration Setup lt a ego da AD LID EETA Rd a pe aan 112 Network Setup cau a yd id ep ere ee en te Sake ale 113 Returning to Factory Default Setup 0 0 eee ee eee 113 vi EasyCoder PD42 Printer User s Guide Before You Begin Before You Begin This section provides you with safety information technical support information and sources for additional product information Safety Information A Warning N Caution a Your safety is extremely important Read and follow all warnings and cautions in this document before handling and operating Intermec eguipment You can be seriously injured and eguipment and data can be damaged if you do not follow the safety warnings and cautions This section explains how to identify and understand warnings cautions and notes that are in this document A warning alerts you of an operating procedure practice condition or statement that must be strictly observed to avoid death or serious injury to the persons working on the eguipment A caution alerts you to an operating procedure practice condition or statement
24. Chapter 4 Troubleshooting and Maintaining the Printer Print Quality Problems continued Problem Solution Reason Printout darkness is Check printhead balance see uneven across media path Adjusting Printhead Balance on page 50 e Check printhead pressure see Adjusting Printhead Pressure on page 51 Printout is not in desired Check for errors in software position application Check if label gap sensor is disturbed by media dust or ribbon e Check the lateral position of label gap sensor Check the edge guide and media guide Check the media insufficient transparency interfering preprint lines in black mark operation and so on e Check if platen roller needs cleaning or replacement Troubleshooting Communication Problems Use Dumpmode to verify that the printer is receiving data from the host correctly Using the Line Analyzer Fingerprint In Dumpmode the printer runs a Fingerprint program called Line Analyzer As the name implies the Line Analyzer captures incoming characters on the communication ports and prints them on one or more labels Line Analyzer uses autohunt which means the program scans all applicable ports for data The easiest way to enter Dumpmode is through Testmode or Extended Testmode see Running Testmode and Extended Testmode on page 34 When Dumpmode has been entered the Printer will tell you this by printing DumpMode entered on a label The display show
25. Clock The Real time clock circuit RTC relieves the operator or the host from having to set the clock calendar using the Intermec Fingerprint instructions DATE and TIMES after each power up The RTC has its own backup battery that will last 10 years or more EasyCoder PD42 Printer User s Guide 67 Appendix A Specification Interfaces and Options 68 EasyCoder PD42 Printer User s Guide B Media Specifications This appendix explains the different media types the EasyCoder PD42 can operate with and states the allowed dimensions of the paper ribbon and rolls This appendix covers the following topics Media Roll Sizes Paper Types and Sizes EasyCoder PD42 Printer User s Guide 69 Appendix B Media Specifications Media Roll Sizes The media roll must comply with the following dimensions Roll diameter Max 212 mm 8 35in f in 25 7 4 65 i 4A 1 i 1 Core diameter 38 to 76 2 mm 5to3 in Media Roll Dimensions Core Diameters 38 to 76 2 mm 1 5 to 3 inches Width Must not protrude outside the media Internal Roll Max diamater 212 mm 8 35 inches Max diameter with 190 mm 7 5 inches internal rewinder Max width 118 mm 4 65 inches Max width with cutter 114 mm 4 49 inches Min width 25 mm 1 00 inches Thickness 60 to250um 2 3 to 9 8 mils Thicker media may be used but print quality will be reduced the stiffness is also important and must be balanced against thickness to maintain pri
26. DC The UDC Label tests the ability of the printer to receive and print single or multiple user defined characters bitmap graphics that are sent fromthe host This option prints labels for all the UDCs stored in the printers memory Font The Font Label contains all the characters in a single font This option prints labels for all the user defined fonts UDF stored in the printers memory 108 EasyCoder PD42 Printer User s Guide Appendix D Setup Parameters IPL Data Dump If data dump is enabled by selecting the Yes option the printer listens on all ports and prints all data and protocol characters received An ASCII and hexadecimal representation of each character is printed Memory Reset This feature allows you to reset the factory default settings of the printer There are two options e All Select this option to reset the entire memory Configuration Select this option to reset the Configuration part of the memory only LSS Test This function allows you to test that the Label Gap Sensor also referred to as Label Stop Sensor or LSS is working properly Please see Adjusting the Label Gap Sensor on page 53 Media Setup The media parameters tell the firmware the characteristics of the media that will be used so the printout will be positioned correctly with optimal quality Media Type The Media Type parameters control how the label stop sensor LSS and the media feed work There are three medi
27. EasyLAN Users Guide 1 960590 xx The Intermec web site at www intermec com contains our documents as PDF files that you can download for free EasyCoder PD42 Printer User s Guide ix Before You Begin To download documents 1 Visit the Intermec web site at www intermec com 2 Click Service amp Support Manuals 3 In the Select a Product field choose the product whose documentation you want to download To order printed versions of the Intermec manuals contact your local Intermec representative or distributor x EasyCoder PD42 Printer User s Guide 1 Using the Printer This chapter includes the following sections Introducing the EasyCoder PD42 Printer e Features of the Printer e Working With the Print Button and LED Indicators e Working With the Display and the Soft Keys EasyCoder PD42 Printer User s Guide Chapter 1 Using the Printer Introducing the EasyCoder PD42 Printer The EasyCoder PD42 printer is a dependable and versatile printer suitable for medium duty applications in manufacturing transportation and warehouse environments It has all metal chassis and covers proven printing mechanics and powerful electronics providing sturdiness performance and reliability It features an intuitive user interface with a large graphical display and programmable buttons Features of the Printer This section describes the exterior of the printer connectors and the media compartment Front View of the Prin
28. Fingerprint Setup Description es The printer s Setup parameters control the way the printer operates The setup parameters can be accessed and changed in a variety of ways see Changing Configuration Settings on page 31 for more information Note The recommended way to set your printers configuration parameters is to use the PrintSet 4 program which is included on the PrinterCompanion CD PrintSet 4 can communicate with your printer either via a serial cable or a network connection Navigating the Setup Tree 82 Z This section provides an overview of the branches and nodes in the setup tree as it is presented in the display window Note The setup tree is shown as it exists in Fingerprint 10 2 0 Dotted boxes indicate features that are only available on printers equipped with optional equipment Boxes with thick frames indicate default settings Values inside brackets can be modified to any value specified by the user EasyCoder PD42 Printer User s Guide Appendix C Setup Parameters Fingerprint Setup Mode Serial Communication Ser com Uart1 SETUP SER COM UART1 vA SER COM UART1 P SER COM UART1 D SER COM UART1 e SER COM UART1 e SER COM UART1 BAUDRATE CHAR LENGTH lt q parity STOP BITS FLONCONTROL lt VA
29. Ground CTS Clear to send RIS Request to send No o GO un KR o hl EasyCoder PD42 Printer User s Guide 63 Appendix A Specification Interfaces and Options USB Interface 64 The printer supports USB v1 1 also called USB 2 0 full speed To use the USB interface to print from a PC you need to have the Intermec USB printer driver installed on your PC You will find this driver InterDriver on the PrinterCompanion CD along with installation instructions The printer is a self powered device Intermec recommends that you only connect one printer to each USB port on the host either directly or via a hub Other devices like a keyboard and a mouse can be connected to the same hub If you need more than one Intermec USB printer to a host you should use different USB ports The USB cable included with the EasyCoder PD42 has a USB Type A connector on one end to connect to a PC and a USB Type B connector to connect to the printer There is no communication setup for the USB port USB Type B Connector Connects to Printer EasyCoder PD42 Printer User s Guide Appendix A Specification Interfaces and Options USB Host Interface The PD42 printer is equipped with a USB host interface which means you can connect various USB devices bar code scanners and keyboards of HID type memory sticks and USB hubs for use with the printer Pin Function 1 VBUS 2 D 3 D 4 Gnd EasyLAN Ethernet Interface
30. ORY RESET LSS TEST NO ALL LSS AUTO YES CONFIGURATION A Scroll forward Scroll forward LSS AUTO 4 Scroll back 4 Scroll back E 102 AY EasyCoder PD42 Printer User s Guide Setup Mode Media Appendix D Setup Parameters IPL SETUP MEDIA vA MEDIA p MEDIA p gt MEDIA D gt MEDIA p MEDIA gt _ MEDIA TYPE PAPER TYPE TESTFEED MODE _ lt 4 LBL LENGTH DOTS lt q SENSITIVITY 4 VA VA vA VA TESTFEED MODE LBL LENGTH DOTS SENSITIVITY DT 1200 420 TIR S 100 200 400 800 120 130 140 160 170 CONTINUOUS Scroll forward p Scroll forward 1200 1600 2000 180 222 226 236 238 Scroll forward Scroll back 4 Scroll back 2500 3000 3600 366 369 420 440 450 A Scroll back 4200 4800 460 470 480 513 527 533 563 565 567 623 x acto forward 627 633 647 673 677 687 720 854 864 Scroll forward lt Scroll back MEDIA gt MEDIA p MEDIA gt MEDIA DARKNESS lt Q LBL REST POINT 4 FORM ADJ DOTS X 4 Form ADJ DOTS Y VA VA VA VA DARKNESS IBL REST POINT FORM ADJ DOTS X Tau ADJ DOTS Y 0 0 0 0 0 1 2 3 4 5 6 7 8 0 2 4 6 8 10 15 20 25 0 2 4 6 8 10 15 20 25 0 2 4 6 8 10 15 20 25 9 10 10 9 8 7 30 30 25 20 15 10 30 30 25 20 15 10 30 30 25 20 15 10 6 5 4 3 2 1 8 6 4 2 8 6 4 2 8 6 4 2 Scroll forward Sc
31. SB mass storage device If found upgrade CompactFlash card or USB mass storage device even if it is older than the version currently loaded on the printer Z Note The printer will install the firmware stored on the 3 Check if printhead is lifted and button is pressed If so go to Extended Testmode otherwise continue startup with step 3 4 Check to see if button is pressed If so go to Testmode 5 Continue power up Run a testfeed The process of entering and using Testmode and Extended Testmode is described later in this chapter Changing Configuration Settings There are several different ways you can change the configuration settings of the printer You can do it directly from the display or remotely from the host PC using a USB serial or ethernet connection Refer to Appendixes C and D for a detailed view of the Setup tree in Fingerprint and IPL and for more extensive information about the various setup parameters Changing Configuration Settings From the Display In order to change configuration settings you need to enter Setup mode Access Setup mode from the display by pressing Setup EasyCoder PD42 Printer User s Guide 31 Chapter 3 Configuring the Printer While in Setup mode use the soft keys to navigate through the various options in the setup tree Navigating in Setup Mode SoftKey Function Move one menu item to the left on the same level Move one menu item to the right on the same level
32. TS PROTOCOL vA VA vA DATA BITS PARITY STOP BITS PROTOCOL 8 N 1 XON XOFF 2 XON XOFF STATUS T HAIR p Scroll forward STANDARD 115200 A Scroll back gt Scroll forward 1200 Scroll forward lt Scroll back 2400 Scroll back 1800 Scroll forward 4 Scroll back Setup Mode Com SETUP COM vA COM pe COM INTERFACE lt l USB KEYBOARD vA vA INTERFACE USB KEYBOARD USB_DEVICE US IEEE 1284 SWEDISH FRENCH GERMAN Scroll forward 4 Scroll back EasyCoder PD42 Printer User s Guide 101 Appendix D Setup Parameters IPL Setup Mode Test Service SETUP TEST SERVICE VA TEST SERVICE p TES 4 TESTPRINT p gt TESTPRINT p gt TESTPRINT P TESTPRINT CONFIG lt A TEST LABELS lt q FORMAT lt PAGE VA VA vA CON TEST LABELS FORMAT PAGE PITCH ALL ALL PRINT QUALITY A vA ALL ALL Scroll forward Scroll forward PRINT FORMATS PRINT PAGES 4 Scroll back 4 Scroll back TESTPRINT p gt TESTPRINT UDC lt q FONT VA VA UDC FONT ALL ALL VA vA ALL ALL PRINT UDCs PRINT UDFs TEST SERVICE P TEST SERVICE P TEST SERVICE DATA DUMP 4 MEMORY RESET 4 4 L55 TEST VA VA vA DATA DUMP MEM
33. The EasyLAN Ethernet interface has an RJ 45 socket for use with a standard RJ 45 cable The interface supports 10 100 Mbps Fast Ethernet 10BASE T 100BASE TX and is fully compliant with the IEEE 802 3u standard The network card MAC address can be found on the label below the socket Network status LEDs Ethernet RJ 45 Ethernet RJ 45 ill 7 connector socket l One yellow and one green LED indicate the network status as follows Network Status LEDs Green On Link Off No link Blinking Activity Yellow On 100BASE TX Off 10BASE T EasyCoder PD42 Printer User s Guide 65 Appendix A Specification Interfaces and Options Parallel IEEE 1284 Interface The parallel port supports Windows plug n play and additional status reporting through IEEE 1284 nibble ID mode Interface Cable Parallel shielded cable compatible with PC Pin 1 2 9 10 11 12 13 14 15 16 17 18 19 30 31 32 33 34 35 36 Options Function nStrobe Data 0 7 nAcknowledge Busy Perror Select nAutoFd Not connected Chassis ground External 5V DC Signal ground nInit nFault Signal ground Not connected nSelectln Transmitter Comment host host printer printer printer printer Max 500mA printer This section describes the options that add functionality to your EasyCoder PD42 Printer For a complete description and installations instructions see the respective installation instruction
34. To run Extended Testmode 1 Make sure the printer is turned off loaded with media and that the printhead is lifted Press and hold the blue Print button Keep the Print button pressed down and turn on the power switch After approximately ten seconds the printer enters Extended Testmode All three LEDs flash rapidly four times to signal that Extended testmode is activated Release the Print button Lower the printhead You are now in Extended Testmode Press Right gt to cycle through the different options To select a test function press Acknowledge lt To exit Extended Testmode press Cancel 3 EasyCoder PD42 Printer User s Guide SELECT MEDIA Chapter 3 Configuring the Printer Functions in Extended Testmode Function Select Media Test Labels Setup Info Dumpmode Factory Default Setup and Exit Exit EasyCoder PD42 Printer User s Guide Description This is the same media setup function as in Test mode with the important difference that the printer performs a s ow sensor calibration slow testfeed Performing a Slow testfeed can be a way to resolve gap mark detection problems Print configuration labels one at a time Press Acknowledge lt 1 to print the next label The display indicates which test label is next Enter Dumpmode For more information about running Dumpmode see Troubleshooting Communication Problems on page 45 Restore factory default
35. a the LEDs and the display PD42 Printer States State Power Off Upgrading TestMode Extended TestMode Setup Mode i mode PUP Idle Application running Printing Printing wait for LTS Paused Error Dumpmode Explanation Firmware is being upgraded See page 34 See page 36 Setup mode is accessed from the display this may require a password if the printer is running a Fingerprint application In Setup mode you can change various printer settings i mode is accessed from the display when the printer is idle In i mode the printer will cycle through the various interfaces with 5 second intervals Power UP starting up The printer is operational and is waiting for print jobs The printer is running a Fingerprint application Waiting for Label Taken Sensor to indicate that label has been taken Paused during print job Error state In Dumpmode the printer listens on all communication ports and prints incoming characters EasyCoder PD42 Printer User s Guide Chapter 3 Configuring the Printer The Print button has different functionality depending on the state of the printer Different actions can be carried out by pressing the button less than and more than one second respectively An empty field means no action is performed Print Button Function Button pressed Button pressed Double State 1s 21s click Power Off Upgrading Testmode See Running See Running Testmode and T
36. a type options Gap is used for adhesive labels mounted on liner backing paper or continuous paper stock with detection slots Default Mark is used for labels tickets or strip provided with black marks at the back Continuous is used for continuous stock without any detection slots or black marks EasyCoder PD42 Printer User s Guide 109 Appendix D Setup Parameters IPL Paper Type The Paper Type parameters control how the transfer ribbon mechanism and the ribbon sensor work There are two paper type options DT Direct Thermal is used for heat sensitive media without any need for a thermal transfer ribbon Default TTR Thermal Transfer is used for non heat sensitive receiving face materials in combination with a thermal transfer ribbon Testfeed Mode In certain unusual cases a Testfeed may have been unable to succesfully identify gaps or marks in the media It is thus possible to set the Testfeed Mode to Slow to allow the Label Stop Sensor to more easily identify media gaps marks The options are Slow and Fast default Label Length Dots The Label Length setup specifies the length in dots of each copy along the media feed direction X coordinate This is used for label out detection Sensitivity Media Sensitivity Number This setup parameter specifies the characteristics of the direct thermal media or combination of receiving face material and thermal transfer ribbon so the printer s
37. aight When using cutter label cannot feed or abnormal cutting occurs When using internal rewinder abnormal function occurs Printer keeps printing or feeding when it should stop Printing is slow EasyCoder PD42 Printer User s Guide Solution Reason Check that the power cable is correctly connected to the printer and electrical outlet Check if printer is out of media or ribbon Check if media is jammed or tangled Check that the print mechanism is locked and closed correctly Check the cutter e Check application Clear the media jam see Clearing Media Jams on page 49 If the label is stuck on the thermal printhead clean the printhead see Cleaning the Printhead on page 57 e Run a new testfeed press Check if label gap sensor is disturbed by dust or foreign particles see Adjusting the Label Gap Sensor on page 53 Check whether the media thickness exceeds 0 25mm 9 8 mils e Check that the media is loaded correctly Check that the media runs as close to the center section of the printer as possible and that the paper path is straight Check that the cutter is installed properly e Check if paper feed rods are sticky Clean if needed see Cleaning the Media Compartment on page 58 Check that media is loaded correctly e Check media settings Check label gap sensor position e Clean if sensors need cleaning Check application 43
38. al rule high energy and or high print speed will shorten the life of the printhead Never use incorrect paper type settings or higher print speed settings than necessary for obtaining an acceptable printout quality and throughput speed If the ambient temperature is lower than 15 C 59 F decrease the print speed by 50 mm sec Start by choosing between two alternatives e Direct Thermal printing option Thermal Transfer printing default Note It is highly recommended to use PrintSet 4 to set the Paper Type setup parameters PrintSet 4 includes a Print Quality Wizard that guides you through the process of improving printout quality Your choice will decide which parameters to enter next Direct Thermal Printing Label Constant range 50 to 115 Default is 85 e Label Factor range 10 to 50 Default is 40 EasyCoder PD42 Printer User s Guide Appendix C Setup Parameters Fingerprint The following table gives initial recommendations for suitable settings Direct Thermal Recommmended Settings Max Print Max Print Paper Label Label Speed 203 Speed 300 sensitivity Constant Factor dpi dpi Low 100 40 75 50 Standard 90 40 100 75 High 80 40 125 100 Ultra High 70 40 150 100 Use the above settings as initial settings and adjust the Label Constant if necessary Thermal Transfer printing Ribbon Constant range 50 to 115 Default is 90 Ribbon Factor range 10 to 50 Default is 25 e Label Offset
39. ay as a USB keyboard This data can then be used in a Fingerprint application The keyboard map chosen in setup see above applies for connected scanners as well EasyCoder PD42 Printer User s Guide 13 Chapter 2 Installing the Printer Connecting a USB Hub A USB hub makes it possible to connect several USB devices to the printer at the same time mass storage device and only one device can be a Human Interface Device keyboard or bar code scanner Z Note Only one of the devices connected to the USB hub can be a Loading Media The EasyCoder PD42 can print on labels tickets tags and continuous stock in various formats Refer to Appendix B Media Specifications for more detailed information about media types media dimensions and other media specifications Loading Media for Tear Off Straight Through Operation This section describes the case when media is torn off manually against the printers tear bar This method is also known as straight through printing You can use different types of media in Tear Off operation e Non adhesive continuous stock e Self adhesive continuous stock with liner e Self adhesive labels with liner e Tickets with gaps with or without perforations e Tickets with black marks with or without perforations To load media for tear off operation 1 Open the printer s side door 14 EasyCoder PD42 Printer User s Guide Chapter 2 Installing the Printer 2 Pull out the print
40. ay just above the key itself You can use the buttons for things like pausing a print job running a testfeed or changing setup parameters Setup mode is controlled by the application Z Note If the printer is running a Fingerprint application access to The function of each soft key is described below Soft Key Functions Soft Key Function Soft Key Function F1 to F5 Defined by Fingerprint gt Right next state application amp Enter Exit setup ge Edit value q Feed o Exit editing cancel exit test mode exit dumpmode qz Testfeed Decrease selected digit SE i Enter Exit i mode T Increase selected digit Left previous state H Pause A Up gt Continue e apply acknowledge select H Save to file 8 EasyCoder PD42 Printer User s Guide 2 Installing the Printer This chapter contains the following sections Connecting the Printer to Your System Connecting Peripherals Through USB Host Loading Media Loading Thermal Transfer Ribbon e Plugging in the Printer Printing Test Labels e Creating and Printing a Label EasyCoder PD42 Printer User s Guide Chapter 2 Installing the Printer Connecting the Printer to Your System There are a number of ways you can connect the PD42 to your system As a standard the printer is equipped with one USB Type B connector for the USB interface port one USB Type A connector for the USB host interface port e one 9 pin D style subminiature DB9 socket for the RS 232 serial i
41. ber is 420 for direct thermal printing and 567 for thermal transfer printing To find heat settings for different ribbon and media North America 1 Go to www intermec com 2 Navigate to Products gt Printers gt Printers Fixed gt EasyCoder PD42 3 Scroll to the bottom of the page and click PD41 PD42 Heat Settings PDF Users outside the U S A and Canada should visit the Intermec regional website or contact their Intermec sales representative EasyCoder PD42 Printer User s Guide 111 Appendix D Setup Parameters IPL Darkness Use this parameter to make minor adjustments of the blackness in the printout for example to adapt the printer to variations in quality between different batches of the same media type The value can be set within the range 10 to 10 where 10 is the lightest and 10 is the darkest Default value is 096 Label Rest Point Specifies where labels stop for removal Use this for peel off self strip applications Allowed range is 30 furthest back to 30 furthest forward Default is 0 Also available as an IPL command lt SI gt fn Form Adj Dots X Specifies where the X position of the origin should be placed on the label Allowed range is 30 closest to the leading edge to 30 furthest from the leading edge Default is 0 Form Adj Dots Y Specifies where the Y position of the origin should be placed on the label Allowed range is 30 closest to the center section to 30 furthest fro
42. cator is set to flash when the printer is receiving data or under certain mild error conditions for example when the printer is awaiting an IP address from the network when the printhead is lifted or when media is loaded incorrectly It also flashes when the printer is in Setup mode Testmode and Extended Testmode see Chapter 3 Configuring the Printer When more serious errors occur the indicator turns off completely and the red Error LED f turns on or flashes There are a number of conditions that can cause this behavior for help see Chapter 4 Troubleshooting and Maintenance The green Ready Data LED B turns on off or flashes depending on the current state of the printer A more thorough description of this behavior can be found in Understanding Printer States on page 26 Working With the Display and the Soft Keys The display communicates detailed information about the current state of the printer Using the display the printer tells you if a specific error has occurred or if it is waiting for input from you Current state Setup Text or error messages Active soft keys The different areas of the display and the soft keys EasyCoder PD42 Printer User s Guide 7 Chapter 1 Using the Printer Below the display are five buttons that act as soft keys which means that the function of each button depends on the state of the printer The function is indicated with a small icon in the displ
43. cs of the media that will be used so that the printout will be positioned correctly and attain the highest possible quality Media Size The size of the printable area is defined by three parameters X Start Width and Length X Start Specifies the position of the origin along the dots on the printhead The default X start value prevents printing outside the labels when the liner is slightly wider than the labels If you want to maximize the print width reset the X start value to its default value 0 By increasing the value for the X start parameter the origin will be moved outwards away from the inner edge of the media path In other words the larger X start value the wider inner margin and the less available print width Width Specifies the width of the printable area in number of dots from the origin Thus the sum of the X start and width values gives the outer margin of the printable area The width should be set to prevent printing outside the media which may harm the printhead EasyCoder PD42 Printer User s Guide 91 Appendix C Setup Parameters Fingerprint 92 Length Specifies the length of the printable area in number of dots from the origin along the Y coordinate and allocates memory space for two identical image buffers in the printer s temporary memory The size of each buffer can be calculated using this formula Buffer size bits Print length in dots x Printhead width in dots The len
44. cted to your network you can use your web browser to browse to the printer home page and make any desired setup changes there Follow the instructions provided in Connecting the Printer to a Network on page 11 Once on the home page click Configuration on the left side of the screen to access the setup parameters of the printer Changing Configuration Settings Using the Command Line You can change setup parameters by sending commands directly to the printer using your terminal program either through serial or network connection The Fingerprint command to use is SETUP followed by the node subnode and parameter setting For example to set your media settings to labels with gaps send the following instruction SETUP MEDIA MEDIA TYPE LABEL w GAPS EasyCoder PD42 Printer User s Guide 33 Chapter 3 Configuring the Printer The corresponding instruction in IPL is lt STX gt lt SI gt T1 lt ETX gt Note IPL users should first verify that they have the correct HyperTerminal settings See the screen capture below ne 5505 Connect To Settings ASCI Serang Function aow and cif keys act as E Send ine ends mth ine len Temnel keys Wrws hey E Echo typed characters locally Lew dy 0 mcrch Backspace hey sends DALH ODd O OM H Space O Cedar datay 0 utievcenis I ASCH Ammer Me ees Avere ire fends to rome ire erh Tenet ternal 10 ANSI 2 Force incoming data to 704 ASCH
45. d set up the printer accordingly The ribbon is normally loaded at the same time as a new media roll For clarity the following illustrations do not show the media roll See the previous sections for information on how to load media for your type of operation EasyCoder PD42 Printer User s Guide 19 Chapter 2 Installing the Printer 20 The EasyCoder PD42 can use transfer ribbon rolls wound with the ink coated side facing either outward or inward Io determine which type of ribbon you have use a pen or another sharp object to scratch through the ribbon against a piece of paper If it leaves a mark your ribbon is wound ink in or ink out according to the following model Ink in v Inkout Test to determine whether your transfer ribbon is wound ink in or ink out Toload thermal transfer ribbon 1 Open the side door of the printer 2 Pull out the printhead lever 1 and turn it counterclockwise 2 to raise the printhead EasyCoder PD42 Printer User s Guide Chapter 2 Installing the Printer 3 Slide the ribbon roll onto the right ribbon hub and the empty ribbon core on the left hub 4 Ink out ribbon only route the ribbon and set the ink position lever as indicated below 5 e 7 G io 9 p ic s s 5 o Og P u NO e 1 5 o EasyCoder PD42 Printer User s Guide 21 Chapter 2 Installing the Printer 5 Ink in ribbon only route
46. de your firmware see Upgrading the Firmware on page 38 Connecting a Keyboard You can use an external USB keyboard to input data in Fingerprint applications Some applications may reguire more complex input from users than the simple push of a button 12 EasyCoder PD42 Printer User s Guide Chapter 2 Installing the Printer manage setup in Fingerprint Direct Protocol and IPL In the installed keyboard layouts the arrow keys on the keyboard are mapped to the up down right left functions in the Setup menu The five function keys F1 F5 correspond to the five soft keys on the front panel starting from the left The Enter key will have the same apply acknowledge function The printer comes with four keyboard layouts installed US Swedish French and German To change keyboard layout 1 Plug your USB keyboard into the USB connector in the back of the printer Turn the printer on Press Setup tb Navigate to COM USB KEYBOARD Choose a keyboard layout un SF Ww N 6 Exit Setup by pressing a Fingerprint users can create their own custom keyboard layouts For help see the Fingerprint Programmers Reference Manual P N 937 005 xxx Connecting a Bar Code Scanner code scanner Z Note Only printers running Fingerprint firmware can use a bar You can connect a bar code scanner of HID Human Interface Device type to the printer The scanner will send data to the console device in the same w
47. dpi Maximum 558 8 mm 22 in 406 4 mm 16 in Minimum 6 mm 0 2 in 6 mm 0 2 in This is the print length limit set by memory constraints c Detection Position Variable 0to 57 mm 0 to 2 24 inches d Detection Slit Length The length of the detection slit excluding corner radius must be minimum 2 5 mm 0 10 inches on either side of the detection position e Detection Slit Height Maximum 26 0 mm 1 02 inches Minimum 1 2 mm 0 05 inches Recommended 3 0 mm 0 12 inches Paper Type Setup e Tickets with Gaps of the media as this may cause the media to split and jam the printer Z Note Do not allow any perforation to break the edge 76 EasyCoder PD42 Printer User s Guide Appendix B Media Specifications a m i FEED DIRECTION Tickets With Gaps EasyCoder PD42 Printer User s Guide 77 Appendix B Media Specifications Tickets With Black Mark 78 a Media Width Maximum 118 0 mm 4 65 inches Minimum 25 0 mm 1 00 inches b Copy Length Fingerprint IPL 8 dots mm 203 dpi Maximum 1270 mm 50 in 600 mm 23 in Minimum 6 mm 0 2 in 6 mm 0 2 in 11 81 dots mm 300 dpi Maximum 558 8 mm 22 in 406 4 mm 16 in Minimum 6 mm 0 2 in 6 mm 0 2 in This is the print length limit set by memory constraints c Detection Position Variable 0 to 57 mm 0 to 2 24 inches d Black Mark Width The detectable width of the black mark should be at least 5 0
48. e The recommended way to set your printers configuration parameters is to use the PrintSet 4 program which is included on the PrinterCompanion CD PrintSet 4 can communicate with your printer either via a serial cable or a network connection Printing Test Labels With IPL Commands Test labels that give detailed information about the printer s software hardware and network settings can be printed in testmode or extended testmode but also by sending commands through the terminal window For example the following commands print a software configuration label and then returns the printer to print mode lt STX gt lt ESC gt T s R lt ETX gt Please refer to the JPL Programmers Reference Manual P N 066396 xxx for more information on how to print test labels Navigating the Setup Tree BE 100 This section provides an overview of the branches and nodes in the setup tree as it is presented in the display window Note The setup tree is shown as it exists in IPL 10 2 0 Dotted boxes indicate features that are only available on printers equipped with optional equipment Boxes with thick frames indicate default settings Values inside brackets can be modified to any value specified by the user EasyCoder PD42 Printer User s Guide Appendix D Setup Parameters IPL Setup Mode Ser Com SETUP SER COM VA SER COM P SER COM SER COM P SER COM BAUDRATE lt q para BITS STOP BI
49. ed mode to Slow to allow the Label Stop Sensor to more easily identify media gaps marks The options are Slow and Fast default LEN Slow Mode When the Testfeed mode is set to slow the printer will sample the media length plus 10mm You can change the sample length by specifying the number of dots in LEN Slow Mode the minimum being the number of dots corresponding to 10mm The default media length plus 10 mm is specified by the value 0 Print Defs Setup 96 Clip default The Clip Default parameter determines whether text bar codes images lines and box fields that extend outside the print window see page 93 should be printed or not OFF default If any objects are found to extend outside the print window printing will be stopped and error 1003 Field out of label is issued ON This disables Error 1003 and partial objects can be printed EasyCoder PD42 Printer User s Guide Appendix C Setup Parameters Fingerprint Testprint The test labels Diamonds Chess Bar Codes 1 and Bar Codes 2 are used to check the printout quality and facilitate adjustment of the printhead pressure see Adjusting the Printer on page 47 The test labels Setup Info and Hardware Info list the printers current setup and the installed electronic devices Test label Network Info is only printed if the printer has an optional EasyLAN interface board If the information does not fit on one label
50. ed two full turns or paper may not feed smoothly In such a case turn the screws counterclockwise completely and start over To dear media jam in print mechanism 1 2 w AN Caution un 7 8 Switch off the power to the printer Pull the printhead lever out and turn it counterclockwise to lift the printhead Pull out the media from the print mechanism If the media has been wound up or is stuck on the platen roller carefully remove it by hand without using any sharp tools that can damage the platen roller or the printhead Avoid rotating the platen roller Take care to avoid causing the platen roller to rotate The electronic components may be damaged permanently Cut off any damaged or wrinkled part of the media Check to see if there adhesive is sticking to parts of the print mechanism If so clean as described in Maintaining the Printer on page 56 Reload the media as described in Loading Media on page 14 Switch on the power Press the Print button to readjust the media feed Adjusting the Printhead Keeping the printhead properly balanced is crucial for obtaining printouts of high quality EasyCoder PD42 Printer User s Guide 49 Chapter 4 Troubleshooting and Maintaining the Printer 50 Adjusting Printhead Balance The printer is factory adjusted for full size media width If you are using media with less than full media width Intermec recommends that you adjust the posit
51. estmode and Extended Extended Testmode on Testmode on page 34 page 34 Extended See Running See Running Iestmode Testmode and Testmode and Extended Extended Testmode on Testmode on page 34 page 34 Setup mode Idle FP Formfeed Testfeed Printfeed Idle IPL Formfeed Continuous feed Enter Pause while button is mode pressed Application Defined by Defined by Defined by running application application application Printing Pause print job Paused FP Continue print job Cancel print job Paused IPL Continue print job Continue print job Error See Chapter 4 Troubleshooting and Maintaining the Printer EasyCoder PD42 Printer User s Guide 27 Chapter 3 Configuring the Printer The behavior of the green Data Ready LED and red Error LED in various states is shown in the table below Ready Data and Error LED Behavior State Ready Data LED Error LED Power Off Off Off Upgrading LEDs turned on one after the other Testmode See Chapter 5 for description Extended Testmode See Chapter 5 for description PUP On Off Idle On Flash Off Application running On Off Printing On Flash Off Printing wait for LTS Quick flashes Off Paused Flash Off Error Off On Flash Footnotes 1 Flashing with 50 duty cycle 0 8 second period when receiving data synchronized with Ready to Work LED Two fast flashes 1 6 second period Flashing with 5096 duty cycle 0 8 second period not synchronized with Ready to Wo
52. etermine if the sensor unit is not in position if it is blocked by dust or stuck labels or is defective in some way There are two test functions LSS Auto this is the standard function for checking that the label stop sensor works properly and is able to detect gaps slots and black marks LSS Manual shows the sensor setting established by the latest Testfeed It is also possible to try other settings LSS Manual is intended for service and is not described in this document To run the LSS Auto test function 1 Check that the printer is correctly set up for the type of media loaded in the printer Setup t gt Media gt Media Type Press Testfeed MZ Make sure that there is a label not a gap or mark at the sensor point of detection as described above Check that the media runs as close to the center of the printer as the guides allow Press Setup di EasyCoder PD42 Printer User s Guide Chapter 4 Troubleshooting and Maintaining the Printer 6 Navigate to Print Defs gt LSS Test gt LSS Auto The cursor should be placed in the center as below 7 Gap or slot detection Lift the printhead and slowly pull out the media in the media feed direction When the LSS detects a gap or a detection slot the cursor moves to the right 8 Black mark detection Lift the printhead and slowly pull out the media in the media feed direction When the LSS detects a black mark the cursor moves to
53. g one at a time The display window lights up and the printer runs a media setup routine As long as you keep the Print button pressed the printer cycles through the selectable media types Gap Mark Continuous Q MEDIA MARK CONTINUOUS 4 Select your media type by releasing the Print button at the appropriate time The printer automatically performs a sensor calibration Testfeed based on your selection and selects thermal transfer printing if ribbon is installed otherwise direct thermal is selected as default The printer prints several test labels containing the printer s setup parameters To skip test labels tap the Print button EasyCoder PD42 Printer User s Guide 35 Chapter 3 Configuring the Printer The printer is now in Dumpmode and scans the communication ports Any characters received on the communication ports will be printed on a label when Dumpmode is exited Press the Print button once to exit Dumpmode You also have the option to save the dump by pressing Save H For more information about Dumpmode see Troubleshooting Communication Problems on page 45 The printer will start as on rebooted status Once operational the Data Ready and Ready to Work LEDs light up Running Extended Testmode 36 Extended Testmode can be used to run additional tests This includes the option to print test labels running a testfeed in slow mode entering Dumpmode and resetting to factory defaults
54. ghtly different results Access Dumpmode through Testmode or Extended Testmode and you will receive printouts that look exactly as those produced with the Line Analyzer program on Fingerprint operated machines See Using the Line Analyzer Fingerprint on page 45 for information on how to interpret the labels e Access Dumpmode from Setup and characters will be printed on a continuous line along with corresponding hexadecimal numbers EasyCoder PD42 Printer User s Guide Chapter 4 Troubleshooting and Maintaining the Printer To enter Dumpmode from Setup 1 Enter Setup by pressing dp 2 Navigate to Test Service Data Dump 3 Select Yes 4 To exit Dumpmode reboot the printer Contacting Product Support If you cannot find the answer to your problem in the Troubleshooting and Maintaining the Printer section you can visit the Intermec technical knowledge base Knowledge Central at intermec custhelp com to review technical information or to request technical support If you still need help after visiting Knowledge Central you may need to call Product Support To talk to an Intermec Product Support representative in the U S A or Canada call 1 800 755 5505 Outside the U S A and Canada contact your local Intermec representative Before you call Intermec Product Support make sure you have information about your printer model ready The machine and serial number labels are attached to the printer s
55. gth setup also decides the amount of media feed when using fix length strip The length setup creates an emergency stop which works when the printer is set up for Label w gaps Ticket w mark or Ticket w gaps If the label stop sensor has not detected a gap or mark within 15096 of the set length the media feed is automatically stopped to avoid feeding out a whole roll of media due to sensor malfunction By setting up the X start the Width and the Length you will create a print window inside which printing can be performed Any object or field extending outside the print window in any direction will either be clipped or cause an error condition Error 1003 Field out of label see Intermec Fingerprint Programmers Reference Manual PIN 937 005 xxx EasyCoder PD42 Printer User s Guide Dot line on printhead Dot 0 Appendix C Setup Parameters Fingerprint 14 mm 0 55 in a max 104 0 mm 4 095 in i Length Origin X start ooooo0o0o0o00 gunuunmunmunuonuuusnuuunmuuumuupnusnuuun eee Y NN HN Width 1 832 dots N PRINT WINDOW FEED DIRECTION Dot 831 lt 25 118 mm 1 4 65 in Print Window 8 dots mm standard printhead Media Type The Media Type parameter controls how the label stop sensor LSS and the media feed work There are five media type options see a
56. h card Turn the printer off insert the card into the printers CompactFlash socket and switch on the printer The printer will be upgraded automatically Copy the firmware binary file to a USB mass storage device Put the firmware binary file in a directory named d upgrade and the printer will use that file to upgrade unless the printer is already running that firmware The printer will look for a file named FIRMWARE BIN first If there is no such file it will look for any firmware file EasyCoder PD42 Printer User s Guide Troubleshooting and Maintaining the Printer This chapter covers the following topics e Printer Operation Problems e Print Quality Problems Troubleshooting Communication Problems Contacting Product Support e Adjusting the Printer Maintaining the Printer EasyCoder PD42 Printer User s Guide 39 Chapter 4 Troubleshooting and Maintaining the Printer Printer Operation Problems 40 Z The following tables list problems that affect the ability of the printer to operate Note Fingerprint users can obtain an error diagnosis with the command SYSHEALTH Enter the line PRINT SYSHEALTHS through a terminal connection to receive the printers Ready to Work status Display Error Messages Blue Ready to Work LED Blinks Error Symbol Error Message Solution A Printhead lifted Lower printhead Maintenance The printer is upgrading its firmware Wait for it to complete the task IP link er
57. head lever and turn it counterclockwise Lift the label feed guide SS LES Label feed guide on N 3 Load a media roll onto the media supply hub Be sure to push it all the way in Printhead lever Sx EasyCoder PD42 Printer User s Guide 15 Chapter 2 Installing the Printer 4 Route the media through the print mechanism 5 If you are using fan fold media load it through the rear intake and route the it the same way as you would a media roll Ke Vd e o 7 Close the side door 16 EasyCoder PD42 Printer User s Guide Chapter 2 Installing the Printer 8 Press the Print button to advance the media Feed If you are switching to a new type of media for instance going from tickets with gaps to ticket with black marks you must run a Testfeed W to calibrate the printer s sensors Loading Media for Peel Off Self Strip Operation This section describes the case when self adhesive labels are separated from the liner immediately after printing This method is also known as self strip operation The label taken sensor can hold the printing of the next label in a batch until the present label has been removed You can only use self adhesive labels with liner in peel off operation Use the same procedure when installing media for Batch Takeup w
58. ion of the printhead balance boxes so that the printhead is appropriately pressured against the media If your printouts are weaker on one side than on the other this is most likely due to an unbalanced printhead To adjust the printhead balance 1 2 3 Open the side door If transfer ribbon has been installed remove it Lift the printhead by pulling the printhead lever out and turning it a quarter of a turn counterclockwise Move the balance box on the right side outer to the right outward for wider media and inwards to the left for narrower media Engage the printhead and load the ribbon Test and readjust if necessary Tip Use direct thermal media to avoid loading and unloading of ribbon multiple times EasyCoder PD42 Printer User s Guide Chapter 4 Troubleshooting and Maintaining the Printer Adjusting Printhead Pressure The pressure of the thermal printhead against the platen roller is factory adjusted However if the printing is weaker on one side of the media or if the thermal transfer ribbon starts to crease indicated by unprinted white streaks along the media feed direction it may be necessary to readjust the printhead pressure Note Before readjusting the printhead pressure try to move the Z outer balance box as described in the previous Adjusting Printhead Balance procedure To adjust printhead pressure 1 Open the side door 2 Remove the ribbon 3 Lift the printhead by pulling the prin
59. ith the difference that both label and liner is rewound and the label taken sensor is not used unit for more information see Appendix A Specification Interfaces and Options Z Note These modes of operation require an internal rewinder To load media for peel off operation 1 Remove the thumbscrew to remove the front cover a 90000 G 100 2 Open the side door mount the media roll and route the media through the media feed rods refer to Steps 1 4 in To load media for tear off operation on page 14 EasyCoder PD42 Printer User s Guide 17 Chapter 2 Installing the Printer 3 Route the label liner through the print mechanism and back into the media compartment 18 EasyCoder PD42 Printer User s Guide Chapter 2 Installing the Printer 6 Reattach the front cover 7 Push in on the lower part of the label taken sensor and bring it out to a fully horizontal position 8 Close the side door 9 Press the Print button to advance the media Loading Thermal Transfer Ribbon Thermal transfer printing makes it possible to use a wide range of receiving face materials and gives a durable printout that is less vulnerable to fat chemicals heat sunlight and so on than direct thermal printing Make sure to select a ribbon type that matches the type of receiving material an
60. lso Appendix B Media Specifications Label w gaps is used for adhesive labels mounted on liner e Ticket w mark is used for labels tickets or continuous stock provided with black marks at the back Ticket w gaps is used for tickets and tags with detection slits Fixlength strip is used for continuous stock where the length of the print window decides the length of media to be fed out Var length strip is used for continuous stock The size of the print images decides the length of each copy EasyCoder PD42 Printer User s Guide 93 Appendix C Setup Parameters Fingerprint Paper Type 94 It is important to select the correct media type so the printer can communicate the following error Error 1005 Out of paper indicates that the last ordered copy could not be printed because of an empty media stock e Error 1031 Next label not found indicates that the last ordered label or ticket was successfully printed but no more labels tickets can be printed because of an empty media stock The Paper Type parameters control the heat emitted from the printhead to the direct thermal media or optionally the transfer ribbon in order to produce the dots that make up the printout image Labels tickets tags strip and ribbons for various types of application are available from Intermec To attain optimal printout quality and extending the life of the printhead use Intermec supplies As a gener
61. m the center section Default is 0 Configuration Setup 112 Power Up Emulation Emulation mode lets you print bar code labels that were originally designed on an 86XX printer in multiples of 10 or 15 mil When the printer is working in emulation mode not all IPL commands are supported For a complete list of commands available during emulation mode see the the ZPL Programmers Reference Manual P N 066396 xxx Default emulation mode is none Print Speed You can select the print speed from 2 in sec 50 mm sec to 6 in sec 100 mm sec with an interval of 1 in sec The higher the print speed the more wear on the printhead so do not use a higher print speed than necessary For some direct thermal media or ribbon media combinations setting the highest print speed may reduce print quality significantly EasyCoder PD42 Printer User s Guide Appendix D Setup Parameters IPL Cutter option Once a cutter has been installed in the printer it must also be enabled in the firmware IPL commands are used to enable disable the cutter in configuration mode lt STX gt R lt ETX gt Enter print configuration mode lt STX gt lt SI gt c1 lt ETX gt Enable cutter lt STX gt lt SI gt c0 lt ETX gt Disable cutter Network Setup Please refer to the EasyLAN Users Guide P N 1 960590 xx for information on the network setup parameters Returning to Factory Default Setup You can restore all the
62. mbol Error Message Ribbon empty 79 Label not found K Printhead hot Testfeed not done Cutter not found Cutter not A responding Solution Load transfer ribbon See Loading Thermal Transfer Ribbon on page 19 This error could also occur if you have just switched to direct thermal media and the printer is expecting ribbon to be loaded If this is the case change Paper Type in Setup The printer does not find a label gap or black mark Go into Setup mode and verify that the label length parameter is correct see Media Setup on page 91 for Fingerprint and page 109 for IPL e Verify that the Media type settings are correct This error can occur if you are for instance using continuous media but your media settings are set to labels with gaps The printhead is overheated and needs to cool down Wait for printing to be resumed automatically Press Testfeed 09 9 A cut command has been sent but the printer cannot find the cutter Check that the cutter is installed properly Check that the cutter is installed properly EasyCoder PD42 Printer User s Guide Chapter 4 Troubleshooting and Maintaining the Printer Other Printing Operation Problems Problem The Power control LED is not lit when power is switched on Error LED is turned on after printing Label is jammed after printing When printing labels are skipped When using cutter label is not cut str
63. message length in this protocol is unrestricted That is the printer processes information as it is being downloaded and stops when there is no more information XON XOFF protocol conforms to generally accepted industry standards No end of message response is sent to the host other than XOFE An XON will be sent on power up Since DC1 and DC3 are used for data flow control the printer status characters are different than those of the Standard Protocol If the host ignores the printers XOFE the printer will resend an XOFF after receiving every 15 characters from the host Condition Character Buffer already full GS Printhead raised US Ribbon fault US No label stock EM Buffer now full DC4 Printhead hot SI Label at strip pin FS Label skipping DC2 Printing DC2 EasyCoder PD42 Printer User s Guide 105 Appendix D Setup Parameters IPL Com Setup 106 e XON XOFF Status Intermec Standard Protocol The Intermec Printer Standard Protocol is a half duplex protocol All data transmissions to the printer consist of status inguiry ENO status dump VT or message blocks Each message block starts with the Start of Text STX character and ends with the End of Text ETX character Each message block must be 255 characters or less including the STX and ETX characters The printer responds to each status inquiry or message block with the printer status The host should check the printer status before downloading a message block
64. mm 0 2 inches on either side of the Label Gap Sensor detection point e Black Mark Length Maximum 25 0 mm 0 98 inches Minimum 3mm 0 12 inches Common 5mm 0 2 inches f Black Mark Y Position It is recommended that you place the black mark as close to the front edge of ticket as possible and use a negative Stop Adjust value to control the media feed so the tickets can be properly torn off Paper Type Setup e Tickets with Mark EasyCoder PD42 Printer User s Guide Appendix B Media Specifications Note Preprint that may interfere with the detection of the black mark should be avoided Note The black mark should be non reflective carbon black on a white or near white background Do not allow any perforations to break the edge of the media as this may cause the media to split and jam the printer WO TICKETS WITH MARKS DIRECTION Tickets With Black Mark EasyCoder PD42 Printer User s Guide 79 Appendix B Media Specifications 80 EasyCoder PD42 Printer User s Guide C Setup Parameters Fingerprint This appendix lists all of the setup parameters that you can configure to fit your operating environment This appendix covers the following topics Setup Description Navigating the Setup Tree Serial Communication Setup Com Setup Emulation Setup Feed Adjust Setup Media Setup Print Defs Setup Network Setup EasyCoder PD42 Printer User s Guide 81 Appendix C Setup Parameters
65. nt quality 70 EasyCoder PD42 Printer User s Guide Appendix B Media Specifications The media supply must not be exposed to sand dust grit etc Any hard particles no matter how small can damage the printhead Ribbon Size The core of the ribbon must be 25 2 25 6 mm 1 inch as the empty ribbon core included in the box The outer dimensions of the ribbon roll may be Max diameter 76 mm 2 99 inches Max width 110 mm 4 33 inches Min width 30 mm 1 18 inches EasyCoder PD42 Printer User s Guide 71 Appendix B Media Specifications Paper Types and Sizes Non Adhesive Strip a Media Width Maximum 118 0 mm 4 65 inches Minimum 25 0 mm 1 00 inches Paper Type Setup Variable length strip Fixed length strip NON ADHESIVE STRIP WN NN NN r NL YP WY Non Adhesive Strip 72 EasyCoder PD42 Printer User s Guide Appendix B Media Specifications Self Adhesive Strip a Media Width Maximum 118 0 mm 4 65 inches Minimum 25 0 mm 1 00 inches b Liner The liner must extend evenly on both sides and not more than a total of 1 6 mm 0 06 inches outside the face material c Media Width excluding liner Maximum 116 4 mm 4 58 inches Minimum 23 8 mm 0 94 inches Paper Type Setup Variable length strip Fixed length strip SELF ADHESIVE STRIP Self Adhesive Strip EasyCoder PD42 Printer User s Guide 73 Appendix B Media Specifications Self Adhesive Labels 7
66. nterface port Optional interfaces include one 36 pin socket for the parallel EEE 1284 port one RJ 45 socket for the Ethernet network connection Information on the socket and connector types can be found in Appendix A Specification Interfaces and Options Note USB and Parallel IEEE 1284 cannot be used at the same Z time Select the active interface in Setup see Changing Configuration Settings on page 31 There are advantages and disadvantages associated with each of these interfaces which are described in the following sections Your current system setup will most likely tell you what connection method is most suitable Connecting the Printer Through the USB Interface To use the USB connection you need to install the Intermec InterDriver software on your computer To ensure you get the latest version check the Intermec web site first This software can also be found on the PrinterCompanion CD along with instructions on how to install it The USB interface is not suitable for terminal connections and thus not for programming 10 EasyCoder PD42 Printer User s Guide Chapter 2 Installing the Printer Connecting the Printer Through the Serial Port You can use the serial connection with either LabelShop or the Intermec InterDriver You can also use it to send commands directly to the printer through a terminal connection for instance with Telnet The printer s default serial communication settings are baud
67. our labels and extend the life of your printer If you open the electronics cover you will void the warranty and may cause damage to the internal components Opening the electronics cover exposes the user to shock hazards which Warning may result in injury or death T Always unplug the power cord before cleaning the printer Warning 56 EasyCoder PD42 Printer User s Guide Chapter 4 Troubleshooting and Maintaining the Printer Cleaning the Printhead A Warning N Caution Cleaning the printhead on a regular basis prolongs the life of the printhead and ensures you maintain high printout guality You should clean the printhead with cleaning cards or a cotton swab moistened with isopropyl alcohol Ideally you should do this every time you load a new supply of transfer ribbon Isopropyl alcohol CH3 2CHOH is a highly flammable moderately toxic and mildly irritating substance To clean the printhead 1 2 3 wi 2 Open the side door Remove the media and ribbon Pull out the printhead lever and flip it counterclockwise a quarter of turn Use a cleaning card or a soft cotton swab moistened with isopropyl alcohol to dissolve any contamination on the line of heat emitting dots at the front bottom of the printhead Wait 30 seconds and carefully rub off any contamination Repeat if necessary Never use any hard or sharp tools to peel away stuck labels or similar The printhead is delicate and can easily
68. printing These settings are global and will be effected regardless of which program is run Note The firmware uses the front edges of labels with gaps the ends of detection slots and the forward edges of black marks for detection all seen in relation to the feed direction Start Adjust The Start Adjust value is given as a positive or negative number of dots The default value is 0 which places the origin a certain distance back from the front edge of the copy A positive start adjustment means that the specified length of media will be fed out before the printing starts Thus the origin is moved further back from the forward edge of the copy A negative start adjustment means that the specified length of media will be pulled back before the printing starts Thus the origin is moved towards the forward edge of the copy EasyCoder PD42 Printer User s Guide Appendix C Setup Parameters Fingerprint Stop Adjust The Stop Adjust value is given as a positive or negative number of dots The default value is 0 which stops the media feed in a position suitable for tear off operation A positive stop adjustment means that the normal media feed after the printing is completed will be increased by the specified value Anegative stop adjustment means that the normal media feed after the printing is completed will be decreased by the specified value Media Setup The media parameters tell the firmware the characteristi
69. r vice versa If the setup of the printer and the setup of the host do not match the response from the printer to host will be garbled Baud Rate The baud rate is the transmission speed in bits per second There are eight options 1200 2400 4800 9600 default 19200 38400 e 57600 115200 Data Bits The Data Bits parameter specifies the number of bits that will define a character Eight bits are recommended since this option allows more special characters and characters that are used exclusively in foreign languages Refer to the ZPL Programmers Reference Manual P N 066396 xxx for more information 7 Characters ASCII 000 to 127 decimal e 8 Characters ASCII 000 to 255 decimal default Parity The parity decides how the firmware will check for transmission errors There are five options None default Even Odd EasyCoder PD42 Printer User s Guide Appendix D Setup Parameters IPL Space Stop Bits The number of stop bits specifies how many bits will define the end of a character There are two options default 2 2 Protocol XON XOFF default In the XON XOFF protocol data fl ow control is achieved by using XON DC1 and XOFF DC3 characters Message blocks are not required to be bracketed by the Start of Text STX and End of Text ETX characters However at power up or after a reset all characters except ENQ or VT will be ignored until an STX is detected The
70. range 50 to 50 Default is 0 The following tables gives initial recommendations for suitable settings Thermal Transfer Recommended Settings Max Print Max Print Ribbon Ribbon Speed 203 Speed 300 Ribbon Constant Factor dpi dpi Wax 80 20 75 75 Hybrid 90 25 100 150 75 100 Wax Resin Resin 100 30 150 100 The receiving material has been excluded from this table since the ribbon has the largest impact for heat settings for thermal transfer settings Use the above settings as initial values and adjust the Ribbon Constant if necessary EasyCoder PD42 Printer User s Guide 95 Appendix C Setup Parameters Fingerprint Contrast Use the contrast parameter to make minor adjustments of the blackness of the printout for example to adapt the printer to variations in quality between different batches of the same media The options are values between 1090 to 1096 in steps of 2 Default value is 096 The contrast is reset to the default value whenever a new paper type is specified regardless which method has been used Testfeed The Testfeed is a read only parameter that indicates internal parameters for the Label Stop Sensor These are automatically set when running a Testfeed It is very important to run a testfeed when switching from one media type to another Testfeed Mode In certain unusual cases a Testfeed may have been unable to succesfully identify gaps or marks in the media It is thus possible to set the Testfe
71. rate 9600 8 data bits no parity 1 stop bit and no flow control Appendixes C and D contain information about serial communication setup parameters for IPL and Fingerprint respectively Connecting the Printer Through the Parallel Port You can use the parallel connection with LabelShop or the Intermec InterDriver The parallel port supports Windows plug n play and additional status reporting through IEEE 1284 nibble ID mode Cable is not included with the kit Connecting the Printer to a Network With an optional EasyLAN Ethernet card installed in your PD42 you can set it up as a network printer The printer is set to automatically retreive an IP number from the network DHCD once it is turned on You can use the network connection either with LabelShop or the Intermec InterDriver You can also use it to directly send commands to the printer through a terminal connection Telnet or you can send instructions via FTP For terminal connections it utilizes the Raw TCP protocol through port 9100 To connect the PD42 to your network 1 Plug a connected Ethernet cable into the Ethernet port in the rear of the printer 2 Turn the printer on Wait for the blue Ready to Work LED to stop blinking and for the message IP configuration error to disappear from the screen 3 Enter i mode by pressing 1 i mode cycles through the interfaces installed on the printer in five second intervals and displays them on the screen The IP address
72. rear plate and contain information on type model and serial number as well as AC voltage and frequency Adjusting the Printer This section describes some of the adjustments you can perform to solve problems related to printout quality Preventing Ribbon Wrinkling If you have problems with transfer ribbon getting wrinkled you can attempt to adjust ribbon tension or ribbon shield To adjust ribbon tension 1 Push the knob on the ribbon supply hub 2 Rotate it clockwise to increase breaking force or counterclockwise to decrease breaking force EasyCoder PD42 Printer User s Guide 47 Chapter 4 Troubleshooting and Maintaining the Printer be i If your labels look as depicted below you may want to try adjusting the ribbon shield G il NODI NI il i l an i The ribbon shield mechanism is located on the thermal printhead It has two adjustable screws A and B as shown below Printouts of low guality caused by ribbon wrinkling Ribbon shield adjustment screws To adjust ribbon shield 1 If the label printout matches Test label A turn screw A clockwise If the printout matches Test label B turn screw B clockwise 48 EasyCoder PD42 Printer User s Guide 2 3 Clearing Media Jams Chapter 4 Troubleshooting and Maintaining the Printer Twist the screw half a turn and perform a new test print Continue until you achieve a smooth printout quality Screw adjustment must not exce
73. rfaces and Options Printer Specifications continued Inner core diameter 25 2 to 25 6 mm 1 in Sensors Label gap black mark Yes out of media Printhead lifted Yes Label taken Yes Ribbon end Yes Controls Graphical display LCD 240 160 pixels with LED backlight LED indicators Power Data Ready Error Ready to Work Keys 1 Print Button 5 Soft Keys Electronics Microprocessor ARM 9 Standard memory 8 MB flash 16 MB SDRAM Interfaces RS 232 serial Yes USB Yes Ethernet Option IEEE 1284 parallel Option CompactFlash Yes USB host Yes Accessories and Options Internal rewinder and batch takeup Cutter Printhead 203 300 dpi EasyLAN ethernet interface Parallel IEEE 1284 interface Real time clock 62 EasyCoder PD42 Printer User s Guide Appendix A Specification Interfaces and Options Interfaces This section describes the standard interfaces as well as the optional kits that add functionality to your EasyCoder PD42 RS 232 Serial Interface Protocol Parameter Default Baud rate 9600 Character Length 8 bits Parity None Stop bits 1 Handshaking XON XOFF and RTS CTS To change the serial settings see Chapter 3 Configuring the Printer Interface Cable The computer end of the cable depends on the computer model The printer end is a DB9 pin plug as shown below WL SRI RS 232 DB9 pins DB 9 Signal Meaning External 5V DC Max 500 mA TXD Transmit data RXD Receive data GND
74. rk LED 4 Error LED will be lit for these conditions Out of Paper Out of Ribbon Head Lifted Cutter Error and Testfeed not Done Will flash as 2 when thermal printhead is too hot Will flash as 3 for other error conditions caught by the Direct Protocol error handler 28 EasyCoder PD42 Printer User s Guide Chapter 3 Configuring the Printer The state of the printer also determines what functions icons are active in the display window Fingerprint Running application Setup navigation Setup edit value Printing Active soft keys in different printer states EasyCoder PD42 Printer User s Guide 29 Chapter 3 Configuring the Printer Understanding the Printer Startup Sequence 30 When you switch on the printer it will go through a sequence of steps in which it determines what settings should be set and what application if any should be started Users that run Fingerprint firmware on their PD42 are given more options and more control over the printer s startup behavior Printer Startup Sequence Fingerprint 1 Check for firmware binary file on CompactFlash card If found upgrade N Check for firmware binary file on USB mass storage device If found upgrade Note The printer will install the firmware stored on the CompactFlash card even if it is older than the version currently loaded on the printer w Check if printhead is lifted and button is pre
75. roll forward Scroll forward p Saollforward A Scroll back 4 Scroll back 4 Scroll back lt A Scroll back Setup Mode Configuration SETUP CONFIGURATION vA CONFIGURATION W CONFIGURATION gt CONFIGURATION PWRUP EMULATION 4 PRINT SPEED lt q CUTTER vA VA PRINT SPEED 2_IN SEC PWRUP EMULATION NONE 86XX 10MIL 3 IN SEC A 86XX 15MIL 4 IN SEC DISABLE gt Scroll forward 5_IN SEC p Scroll forward 4 Scroll back 6 IN SEC 4 Scroll back Scroll forward lt q Scrollback Setup Mode Network Option These menus will only be displayed when an optional EasyLAN interface board is installed NETWORK P NETWORK P gt NETWORK P gt NETWORK p gt NETWORK IP SELECTION lt IP ADDRESS lt NETMASK lt q NAMESERVER 4 mac ADDRESS vA vA vA vA vA IP SELECTION IP ADDRESS NETMASK DEFAULT ROUTER NAMESERVER MAC ADDRESS DHCP BOOTP 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 nnnnnnnnnnnn MANUAL DHCP BOOTP EasyCoder PD42 Printer User s Guide 103 Appendix D Setup Parameters IPL Serial Communication Setup 104 The serial communication parameters control the communication between the printer and the connected computer or other devices on the standard serial port Make sure the printer s communication parameters match the setup of the connected device o
76. ror Check if the network cable has N been unplugged qu Press feed not done Press Feed 4 or Testfeed M 3 EasyCoder PD42 Printer User s Guide Chapter 4 Troubleshooting and Maintaining the Printer Display Error Messages Blue Ready to Work LED Blinks Error Symbol Error Message E Label not taken aj LSS too high LSS uw too low fi IP Configuration uw Error Solution Printing has been halted because a label is obstructing the LTS sensor Remove label to resume printing These errors can occur when you run a testfeed without any media installed or if you have incorrect media settings Load the printer with media see Loading Media on page 14 Restart the printer in Test mode see Running Testmode on page 34 and select the appropriate media type The printer is trying to acguire an IP address from the network Wait for it to complete the task Display Error Messages Error LED Blinks Error Symbol Error Message y fm Out of media EasyCoder PD42 Printer User s Guide Field out of label Solution You are attempting to print in an area that extends beyond the print window See appendices C Fingerprint and D IPL information on how to set the media parameters Load media in printer See Loading Media on page 14 41 Chapter 4 Troubleshooting and Maintaining the Printer 42 Display Error Messages Error LED Blinks continued Error Sy
77. rt ee n e RR ERA UE CR CERE 8 47 Adj sting the Printers cue ev expe Gw EUR HODIE 47 Preventing Ribbon Wrinkling VVY YF Y 47 Clearing Media Jains ss sa RIRs EIS DER S 49 Adjusting the Printhead VY Y YY uu 49 Adjusting Printhead Balance VVVY YR 50 Adjusting Printhead Pressure VVFYY Y ee eee 51 iv EasyCoder PD42 Printer User s Guide Adjusting Printhead Dot Line VVVYY Y Yu 51 Adjusting the Label Gap Sensor 0 cece eee eee 53 Maintaining the Printer e ux RR RR Ra eR IRR EE V 56 Cleaning the Printhead 2o st eret rentes 57 Cleaning the Media Compartment VYYFYF Y eee eee 58 Cleaning the Exterior of the Printer VVVYY eee eee 58 A Specification Interfaces and Options 59 Printer Specification Ssn opes Pp ree bU Ren UR REIS 60 nterface s 4 o Ree ege te Stee dete EN Red dd ade tds 63 RS 232 SerialInterfac6 IF FF II 63 Protocol nu et Renee e YS WG ee oe 63 Interface Cable sse Sq iude S 63 USB Interfaces ue ble eee aid te end eim Teide 64 WSB Hose Interface sn move eee we RUE ead 65 EasyLAN Ethernet Inreda crne aeren CEEE ERNER E eee 65 Parallel IEEE 1284 Interfac Y FY Y II 66 Interface Cable tne on oe tat dared etre gu eee ets 66 Options eid veg WW YY yg PEERS Se yeh bend ole eS eee Pees 66 EasyLAN Ethernet Interface 0 0 ccc eee 66 Parallel IEEE 12
78. s the Dumpmode icon and the printer is ready to receive data EasyCoder PD42 Printer User s Guide 45 Chapter 4 Troubleshooting and Maintaining the Printer While the printer is receiving data the Ready Data LED blinks There is a half second timeout which means that if no more characters have been received after 0 5 seconds the program considers the transmission terminated and prints out a label Printable characters are printed in black on white whereas control characters and space characters ASCII 000 032 dec are printed in white on black As long as a continuous string of characters is being received the program wraps the lines until the label is full and then starts to print another label After each character transmission the following information is printed e Page number Number of characters printed on the label Total number of characters received so far Before you exit Dumpmode you can choose to save the dump in the printer s internal memory The printer prints a label with the location of the saved file the maximum size of the saved file is 128 kB When you exit Dumpmode a final label with the cext Exit from Dump Mode is printed Using Dumpmode IPL 46 When Dumpmode is activated the printer captures incoming characters on the communication ports and prints them on one or more labels Users that run IPL firmware on their printer can access Dumpmode in two different ways which produce sli
79. s and Support 0 0 ccc eese vii Warranty Information vii WebsSupport YYYY YI Y Y FFF e viii Telephone Support Lise uere RO y ED PPS OS viii Who Should Read This Manual VYYYYY Y Y gg ix Related Documents isset epe e eR ey ERE ix 1 Using the Printer aeaaaee 1 Introducing the EasyCoder PD42 Printer YYY FFF YR 2 FeaturesofthePrinter I II FFY ra 2 Front View of the Printer FF Fu uu 2 Back View of the Printer Y Y FFF uid 3 Media Compartment and Print Mechanism 4 Fit Ware cu ete the UR SR EMT GOF E GYW NN 5 Working With the Print Button and LED Indicators 0000 000s 6 Working With the Display and the Soft Keys 7 2 Installing the Printer LL eee 9 Connecting the Printer to Your System 6 FY Y FFF eens 10 Connecting the Printer Through the USB Interface 10 Connecting the Printer Through the Serial Port 11 Connecting the Printer Through the Parallel Port 11 Connecting the Printer to a Network 11 Connecting Peripherals Through USB Host eee 12 Connecting a Mass Storage Device 1 eese 12 Connecting a Keyboard YY FFF FFF Y 12 Connecting a Bar Code Scanner VV YY YY YH 13 Connectinga USB Hub a AW YG e GRY A CA eA 14 Loading Media su 2 y LIA S e d GWY yg 14 Loading Media for Tear Off Straight Through
80. s document for each kit Please note that several of these options can only be factory installed or installed by an authorized service technician EasyLAN Ethernet Interface The EasyLAN Ethernet Interface kit adds network capability to your printer See EasyLAN Ethernet Interface on page 65 66 EasyCoder PD42 Printer User s Guide Appendix A Specification Interfaces and Options Parallel IEEE 1284 Interface This kit adds a Parallel IEEE 1284 port to your printer See Parallel IEEE 1284 Interface on page 66 Cutter Kit The cutter is designed to cut off continuous paper based stock or liner between labels The paper cutter can be controlled using the instructions CUT CUT ON and CUT OFF in Fingerprint and Direct Protocol Internal Rewinder The Internal Rewinder and Batch Takeup kit is an optional device for peel off self strip operation which means that the labels are separated from the liner backing paper after printing and the liner is wound up on an internal hub See Loading Media for Peel Off Self Strip Operation on page 17 It can also be used to roll up complete batches of label rolls The unit also includes a guide shaft Printhead Kit The printer can be fitted with either a 203 dpi or 300 dpi printhead These printheads use different PCBs Printed Circuit Board The printhead kit is available as a replacement kit printhead only or as a complete kit printhead plus PCB Real Time
81. settings Select the option and follow instructions in the display Exit Extended Testmode enter Setup mode Exit Extended Testmode 37 Chapter 3 Configuring the Printer Upgrading the Firmware The latest firmware and software is always available for download from the Intermec web site at www intermec com 38 To download firmware updates 1 2 3 Visit the Intermec web site at www intermec com Click Service amp Support gt Downloads In the Select a Product field choose the EasyCoder PD42 and you will be presented with the latest software available Download the latest firmware version to your computer Extract the zip file to a folder on your computer Normally three versions of the firmware are included with the following differences and naming conventions No suffix Normal firmware upgrade FD suffix Firmware upgrade resetting Factory Default Only applicable when upgrading through a CompactFlash card NU suffix Boots with new firmware yet printer returns to previous firmware version on reboot No Upgrade Only applicable when upgrading through a Compact Flash card To upgrade your printer with new firmware Use PrintSet 4 and follow the firmware upgrade procedure If you have a network connection browse to the printer s home page see Connecting the Printer to a Network on page 11 and select Maintenance Upload the firmware file Copy the firmware binary file to a CompactFlas
82. ssed If so go to Extended Testmode otherwise continue startup with step 3 4 Check for the presence of a startup file AUTOEXEC BAT first on CompactFlash then on c If found run the startup file Check to see if button is pressed If so go to Testmode Continue power up Check APPLICATION file in c for program file name If found run If empty go to idle state ao wm This means you can control the printer s behavior after startup in a variety of ways you can create an autoexec bat file and save it on a memory card or in the printer s permanent memory device c you can write an application and store the link to it in the APPLICATION file or you can choose to enter Testmode It is recommended to start custom applications by writing the name of the desired program ProgramName PRG in the APPLICATION file in c EasyCoder PD42 Printer User s Guide Chapter 3 Configuring the Printer Starting a custom application can also be done by creating a startup file autoexec bat which will execute on startup This file must contain Fingerprint commands that are interpreted immediately Normal commands are LOAD and RUN See the Intermec Fingerprint Programmers Reference Manual P N 937 005 xxx to learn how to create and save such a file to the printer Printer Startup Sequence IPL 1 Check for firmware binary on CompactFlash card If found upgrade 2 Check for firmware binary on U
83. t Protocol EasyCoder PD42 Printer User s Guide Appendix A Specification Interfaces and Options Printer Specifications continued Smooth fonts Resident scaleable fonts Character sets Resident bar codes Firmware IPL Operating system Smooth fonts Resident scaleable fonts Character sets Resident bar codes Environment Operating temperature Storage temperature Operating humidity Storage humidity Media Media width Media roll diameter Internal rewinder diameter Media roll core diameter Media thickness Transfer Ribbon Material Winding Ribbon width Ribbon roll diameter outer EasyCoder PD42 Printer User s Guide TrueType and TrueDoc fonts 15 23 single byte character sets standard e UTF 8 support as standard 61 IPL v10 x x TrueType and TrueDoc fonts 13 21 simulated bitmap 23 single byte character sets standard e UTF 8 support as standard 31 5 C to 409 C 4419F to 1049F 209C to 709C 4 F to 1229F 20 to 8096 non condensing 10 to 9096 non condensing 25 to 118 mm 1 to 4 6 in Max 114 mm 4 5 in with cutter 213 mm 8 4 in max 190 mm 7 5 in with internal rewinder Max 140 mm 5 51 in 38 1 to 76 2 mm 1 5 to 3 in 60 um to 250 um 2 3 to 9 8 mils Wax hybrid or resin Ink on either inside or outside of roll 30 to 110 mm 1 18 to 4 33 in 76 mm 2 99 in equivalent to 450 m 1471 ft of ribbon 61 Appendix A Specification Inte
84. ter Display DER Soft keys 5 Control LEDs 4 S Print button Side door Front View 2 EasyCoder PD42 Printer User s Guide Chapter 1 Using the Printer Back View of the Printer Side door Machine labels Back View USB host port Ethernet RJ 45 port USB port MAC address label RS 232 serial port IEEE 1284 parallel port CompactFlash socket o o 000000000000 0000000000 0000000000 o o o00000000000000000000 o000000000000000000000 Back View Connectors EasyCoder PD42 Printer User s Guide 3 Chapter 1 Using the Printer Media Compartment and Print Mechanism Ink position lever Media supply post Ribbon supply shaft Ribbon rewind shaft Media Compartment Printhead balance boxes Ribbon rod Printhead Label taken sensor Thermal printhead Print Mechanism 4 EasyCoder PD42 Printer User s Guide Chapter 1 Using the Printer Firmware Your PD42 printer comes with either Fingerprint or IPL Intermec Printer Language firmware The choice of firmware affects the functionality of the printer and how you interact with it This manual contains information that applies exclusively to the type of firmware so it is strongly recommended that you familiarize yourself enough
85. that must be strictly observed to prevent eguipment damage or destruction or corruption or loss of data Note Notes either provide extra information about a topic or contain special instructions for handling a particular condition or set of circumstances Global Services and Support Warranty Information To understand the warranty for your Intermec product visit the Intermec web site at www intermec com and click Service amp Support gt Warranty EasyCoder PD42 Printer User s Guide vii Before You Begin Disclaimer of warranties The sample code included in this document is presented for reference only The code does not necessarily represent complete tested programs The code is provided as is with all faults All warranties are expressly disclaimed including the implied warranties of merchantability and fitness for a particular purpose Web Support Visit the Intermec web site at www intermec com to download our current manuals in PDF To order printed versions of the Intermec manuals contact your local Intermec representative or distributor Visit the Intermec technical knowledge base Knowledge Central at intermec custhelp com to review technical information or to request technical support for your Intermec product Telephone Support These services are available from Intermec In the USA and Canada call 1 800 755 5505 and Services Description choose this option OrderIntermec Place an order 1 and
86. the left 9 If the cursor behaves as decribed in Steps 7 and 8 the LSS is working and is properly aligned with the gaps slots or black marks 10 If the cursor does not react on a gap slot or black mark control the following e Is the LSS laterally aligned with the slots or black marks EasyCoder PD42 Printer User s Guide 55 Chapter 4 Troubleshooting and Maintaining the Printer e Is the transfer ribbon properly loaded so it does not interfere with the LSS see Loading Thermal Transfer Ribbon on page 19 e Are the LSS guides clean or are there partial labels or residue stuck on them If so clean as described in the next section Does the media have some kind of preprint that can make detection harder Is there too little difference between the black marks and the surrounding areas e Is the label liner not transparent enough Does the LSS work with another type of media Remember to change the Media Type setup and perform a new Testfeed Maintaining the Printer In order to attain high productivity and a long life for your printer Intermec recommends that you regularly inspect the printer and its environment to ensure that it is operated under optimal conditions Keep the printer in a dry area away from larger electrical motors welders and similar which might affect printer operation Clean your printer regularly as described in the procedures below in order to maintain the quality of y
87. thead lever out and flipping it a quarter of a turn counterclockwise 4 Use a straight slot screwdriver to turn the screw at the top of the balance boxes clockwise to increase the pressure or counterclockwise to decrease the pressure 5 Engage the printhead and load the ribbon 6 Test and readjust if necessary Tip Use direct thermal media to avoid loading and unloading of ribbon multiple times Adjusting Printhead Dot Line When using thick or stiff media the printhead needs to be moved forward so the dot line is aligned precisely with the top of the platen roller It is also important to ensure that the printhead dot line and the platen roller are parallel EasyCoder PD42 Printer User s Guide 51 Chapter 4 Troubleshooting and Maintaining the Printer To adjust printhead dot line 1 Open the side door 2 Remove the ribbon and engage the printhead 3 Use a straight slot screwdriver to turn the two screws at the top of the printhead bracket counterclockwise a single turn 4 Lift the printhead by pulling the printhead lever and flipping it counterclockwise a quarter of a turn wi Carefully turn both screws at the front of the printhead clockwise a guarter of a turn at a time a full turn corresponds to 0 55 mm which is a lot Make sure to make identical adjustments on both screws If you are unsure tighten both screws completely by turning them counterclockwise as far as they go and start over
88. then choose 2 products Ask about an existing order Order Intermec Order printer labels and 1 and then choose 1 media ribbons Order spare Order spare parts 1 or 2 and then parts choose 4 Technical Talk to technical support 2 and then choose 2 Support about your Intermec product viii EasyCoder PD42 Printer User s Guide Before You Begin In the USA and Canada call 1 800 755 5505 and Services Description choose this option Service Geta return authorization 2 and then choose 1 number for authorized service center repair e Request an on site repair technician Service Ask about an existing 1 or 2 and then contracts contract choose 3 Renew a contract Inquire about repair billing or other service invoicing questions Outside the U S A and Canada contact your local Intermec representative To search for your local representative from the Intermec web site click Contact Who Should Read This Manual This user s guide is for the person who is responsible for installing using configuring and maintaining the PD42 printer This document provides you with information about the features of the PD42 and how to install configure operate maintain and troubleshoot it Related Documents This table contains a list of related Intermec documents and their part numbers Document Title Part Number Intemec Fingerprint Programmers Reference Manual 937 005 xxx IPL Programmers Reference Manual 066396 xxx
89. ur media type by releasing the Print button at the appropriate time Du MEDIA MARK CONTINUOUS The printer will print several test labels containing the printers setup parameters It will then enter Dumpmode EasyCoder PD42 Printer User s Guide 23 Chapter 2 Installing the Printer 7 Press the Print button once or press Cancel to exit Dumpmode Creating and Printing a Label 24 There are many different ways you can create a label and send it to your printer You can design labels in Fingerprint or IPL use dedicated label design tools such as LabelShop and XMLLabel or use word processing software like Microsoft Word Your choice of design tool will likely be influenced by your system setup and communication interface Ethernet USB serial or parallel Please refer to the manual of each respective tool for information on how to create and print labels EasyCoder PD42 Printer User s Guide 3 Configuring the Printer This chapter contains the following sections e Understanding Printer States The Printer Startup Sequence Changing Configuration Settings Running Testmode and Extended Testmode Upgrading the Firmware EasyCoder PD42 Printer User s Guide 25 Chapter 3 Configuring the Printer Understanding Printer States The PD42 printer can enter a number of different states which in turn indicate its current mode of operation Information about the state of the printer is provided vi
90. with your PD42 to know whether it runs Fingerprint or IPL The current firmware type and version is displayed on the printer s LCD when the printer is fully operational and in idle mode awaiting print jobs Fingerprint 10 1 0 Su m i The display window of a PD42 running Fingerprint firmware EasyCoder PD42 Printer User s Guide 5 Chapter 1 Using the Printer Working With the Print Button and LED Indicators The blue button on the front panel is the Print button The primary function of the Print button is to feed media and pause print jobs However the functionality varies depending on which state the printer is in and which firmware it is running All this is explained in detail in Understanding Printer States on page 26 There are four LEDs Light Emitting Diodes surrounding the Print button LEDs and the Print Button Control LEDs Symbol LED Color Function 9 Power Green Power indicator Ready Data Green Printer ready A Error Red Error indicator ei Ready to Work Blue Intermec Ready to Work indicator The four LED indicators are on off or flashing depending on which state the printer is in The Power LED is always on for all states except Power Off EasyCoder PD42 Printer User s Guide Chapter 1 Using the Printer The blue Ready to Work LED fi shows the operational status of the printer In simple terms it is turned on when the printer is operational The indi
91. y with a plastic sheet and make sure that the power cord is unplugged EasyCoder PD42 Printer User s Guide A Specification Interfaces and Options This appendix contains a general technical specification as well as information about the printer interfaces and available options EasyCoder PD42 Printer User s Guide 59 Appendix A Specification Interfaces and Options Printer Specifications 60 Printer Specifications Physical Dimensions Dimensions WxLxH Weight excl media Power Supply Input rating Power consumption Printing Print technique Printhead resolutions Print speed 8 dots mm 203 dpi 11 8 dots mm 300dpi Print Width Max 8 dots mm 203 dpi 11 8 dots mm 300dpi Print Length Max 8 dots mm 203 dpi 11 8 dots mm 300dpi Modes of Operation Tear off straight through Cut off Peel off self strip 276 x 454 4 x 283 0 mm 10 9x17 9x11 2in 13 kg 28 7 pounds 100 240V 2 1A 50 60 Hz Stand by 12 W Normal operation printing 80 W Peak 250 in W Direct Thermal Thermal Transfer 8 dots mm 203 2 dpi or 11 8 dots mm 300 dpi 50 8 to 152 4 mm sec 2 to 6 in sec 50 8 to 101 6 mm sec 2 to 4 in sec 104 mm 4 1 in 105 7 mm 4 2 in Fingerprint IPL 1270 mm 50 in 600 mm 23 in 558 2 mm 22 in 406 4 mm 16 in Yes Option with cutter Option with internal rewinder Firmware Fingerprint Operating system Fingerprint v10 x x Includes Direc

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