Lantronix ETS8P Terminal Server - Configuration and Troubleshooting
Contents
1. 2 8 access remote Local_1 gt gt define ports 2 8 break disabled Local_1 gt gt logout port 2 8 Step 10 Now that configuration is complete and before you power cycle the terminal server it is best to log out by typing the command Logout After typing the command Logout the terminal server should respond with Exiting the Lantronix ETS8P To make sure that the parameters have been entered and retained in flash memory it is best to power cycle the terminal server Do not disconnect your HyperTerminal session maintaining the session allows you to see the terminal server reinitialize TS HyperTerminal File Edit View Call Transfer Help L Edi Da 3 DB E Local_1 gt gt def protocols lanmanager dis Local_1 gt gt def protocols lat dis Local 1 gt gt def protocols appletalk dis Local 1 gt gt def protocols netware dis Local 1 gt gt def port 2 8 autoprompt dis Local_1 gt gt set port 2 8 autoprompt dis Local_1 gt gt def port 2 8 broadcast dis Local_1 gt gt set port 2 8 broadcast dis Local_1 gt gt def port 2 8 loss not dis Local 1 gt gt set port 2 8 loss not dis Local_1 gt gt def port 2 8 ver dis Local_1 gt gt set port 2 8 ver dis Local_1 gt gt def port 2 8 remote conf dis Local_1 gt gt set port 2 8 remote conf dis Local_1 gt gt def port 2 8 telnet pad dis Local_1 gt gt set port 2 8 telnet pad dis Local_1 gt gt define port 2 8 access remote Local_1 gt gt define p2. Port Local_ii gt sho port 2 status Status shows what device is Port 2 Username Physical Port 2 lt Idle gt i Access Remote Current Service None connected to the terminal server bib i eeeecne Boke ian Sessions a Current Port None port In the example to the right Input Output Flow Ctrl No No DSR DTIR CIS RTS No Yes No Yes there are two entries The first shows when the port is not configured in CRE AS SNe PONT lt VERONI TotalChrom the second shows when Port 2 Username Physical Port 2 Job Service 9 Access Remote Current Service 192 168 55 168 the port is configured Notice the Status Connected Current Node None Sessions a Current Fort None Physical Port is either Idle or Job Input Output Flow Ctrl No No DSR DIR CTS RTS No Yes No Yes Service the IPADDRESS of the controlling device is now visible ERAAN a Step 6 Command Prompt telnet TS1 Type in the command Sho Ports Local_ii gt show ports all All this shows the status of all Port Access Status Services 1 Dynamic Idle Hone ports 2 Remote Job Service None 3 Remote Idle Hone 4 Remote Idle Hone 5 Remote Idle Hone 6 Remote Idle Hone 7 Remote Idle Hone 8 Remote Idle Hone 9 Remote Idle Remote Console gt ii Remote Telnet Login Hone Local 11 gt www perkinelmer com Checking terminal server availability Before we attempt to add an inter face in TotalChrom we should verify that the interface is available
3. gt Step 6 The terminal server is now in the local mode meaning you can view the configuration but not make changes In order to make changes you will need to put the terminal server in the privileged mode Type the command Set Priv this is not case sensitive The terminal server responds with a request for a password the password is case sensitive The password is system the charac ters are not visible when typing the password Notice the gt gt this indicates that the terminal server is in the privileged mode thus it is ready to accept changes TS HyperTerminal File Edt Wew Call Transfer He Username gt TS Local _1 gt Set Priv Password gt Local_1 gt gt _ Step 7 The terminal server is now ready to accept parameter changes To make changes the text file will be used The text file contains the standard parameters needed for the Lantronix terminal server to communicate on the network for TotalChrom purposes A couple of adjustments will be necessary to the text file The IPADDRESS SUBNET MASK and GATEWAY values are required these should be obtained from your network administrator You will notice using this file that ports 2 8 are configured port 1 is not configured for several reasons First in case one of the configured ports fails you can easily configure port 1 and you will not have to replace the terminal server because of one dead port Second it ma
4. terminal server is configured for use in TotalChrom what happens when you cannot communicate with it or the inter faces connected to it The more common problems are e GATEWAY you just forgot to add the parameter e Name resolution remembering that the name is used rather than the IPADDRESS in the TC config uration Sometimes the information never makes it to the network with entering this information in DNS e A locked port Now that the terminal server is available on the network you can use Telnet exe which is another program that is generally available on the desktop For the purpose of the technical note use TS1 as the entry in DNS for name resolution of the terminal server The terminal server must be connected to an active network port To connect to the terminal server using a Telnet session you must be in a CMD window also referred to as a DOS box From here use the command C gt Telnet TS1 H Command Prompt zN telnet TSi Step 2 Step 3 From here you will see the logon Type in the command Sho Server from here the server parameters screen to communicate with the can be viewed terminal server Log on as a user Command Prompt telnet T51 any name will do The following Local_1i gt Sho server steps may help determine the cause ETS8P Version U3 67 3 000201 gt Uptime 0 29 47 of the problem Hardware Addr 00 80 a3 17 09 f7 Name Nodenun ET
5. 001 0033 will suffice SWALSAS VLVG AHdVESDOLVNOYHO Software These applications are generally available on your desktop e HyperTerminal e Notepad e Telnet Networking Parameters These are generally obtained from your local network administrator e IPADDRESS for each server to be configured e SUBNET MASK e GATEWAY e Text file containing the list of parameters specific to the Lantronix terminal server The text file can be obtained from your TotalChrom Support Specialist if you do not already have one p gt PerkinElmer precisely AS oe ee oe E O gt m Configuration As stated earlier we will be referring to the Lantronix ETS8P terminal server Connect the terminal server as indicated in the Figure 1 Some older Lantronix terminal servers require an active network connection before configuration so we will need to connect the Ethernet port to an active network connection If we are connecting the terminal sever directly to the PC then we will use a cross over Ethernet patch cable If the terminal server is connected to the wall or a network hub then a standard patch cable will be needed for the PC and the terminal server Be sure to connect the serial cable S501 0033 to the serial port on the PC configured as COM1 using the DB9 to RJ45 adapter and plugging into port 1 on the terminal server With all connections made and power applied you can now begin the configur
6. Lantronix ETS8P Terminal Server Configuration and Troubleshooting Introduction There are a number of ways the Lantronix terminal server can be configured for use with TotalChrom Chromatography Data Systems You could use the software that is shipped with each terminal server however this requires installing the software on either a server or workstation machine In many locations under regulatory compliance locks this may be restricted by internal SOPs Another option is to use existing programs included with the operating system This technical note provides the steps to configure and troubleshoot a Lantronix ETS8P 8 port terminal server for use in the TotalChrom CDS environment using existing programs included with the operating system www perkinelmer com Hardware and software requirements Before you start make certain you have the following Hardware e Desktop Laptop with Windows XP 2000 or NT 4 0 e Network patch cables appropriate for your network environment If the terminal server is to be connected directly to your desktop laptop then you will need a cross over patch cable These are generally available from you local network admin istrator or your local computer or office supply store e A serial connector and cable These can be home made or purchased directly from PerkinElmer These cables are available in various lengths For purposes of this technical note a 7 cable p n S5
7. S_1709F7 Ident String EIS Terminal Server Select Command Prompt telnet tsi LAT Circuit Timer lt msec gt 86 Password Limit 3 m Inactive Timer min 38 Console Port i Queue Limit 32 Retrans Limit 5A antronix ETS8P Version V3 6 3C00620i gt Keepalive Timer sec 20 Session Limit 4 Type HELP at the Local_ii gt prompt for assistance Multicast Timer sec 38 Node Host Limits 56 28 sername q CP IP Address 192 168 55 131 Subnet Mask 255 255 255 0 E Nameserver Cundef ined Backup Nameserver Cundef ined TCP IP Gateway 192 168 55 168 Backup Gateway Cundef ined Domain Name Cundef ined IP Time Dayt ime TCP Keepalives Enabled DHCP Server None Lease Time 4 88 Serial Delay msec 38 Network Buffering 2648 Prompt Local_ nxP gt Groups Characteristics Announce Broadcast Lock Incoming Logins Telnet No Passwords Required Local 11 gt Step A Local ii gt sho port 2 Type in the command Sho Port Port 2 Username Physical Port 2 lt Idle gt 43 Char Size Stop Bits 8 1 Input Speed 9688 shows port characteristics Flow Ctrl Kon Koff Output Speed 9688 Parity None Modem Control None Example Sho port 2 Access Renote Local Switch None Backward None Port Name Port _2 Break Ctrl None Session Limit 4 Forward Hone Terminal Type Soft Preferred Services Lat gt Telnet gt Authorized Groups Current Groups Characteristics Step 5 Type in the command Sho
8. ation process Figure 1 Ethernet connection Comi ee a VVorkstation l Ethernet Direct l Crossover patch cable i Serial cable or l 5501 0033 Standard Patch Cable when I connected using wall socket I I I I a _ Lantronix Terminal Server ETS8P Step 1 Step 2 Log into the PC select Start Programs Accessories Communications HyperTerminal Ss U Giese Fi a iA i et een a My Denrnents Ben wel cary be eesti Les Sn es ree ee ber mat Step 3 When the following window pops up make sure to select COM1 as shown Connect To amp Enter details for the phone number that you want to diak Country region United States 1 Area code 513 Connect using E At this point a window will pop up and request a name for a new con nection A single character is all that is required but for the purpose of this technical note enter TS Connection Description a New Connection Enter a name and choose an icon for the connection i TELIT E Step 4 Select the port setting as shown COM1 Properties Data bite 8 Party None Stop bits 1 Flow contrat Xon Xot Step 5 The HyperTerminal window will open Select the Enter key The terminal server will respond and request a name Continue using TS as the name e TS HyperTerminal File Edt View Call Transfer Help Dae s DBA Username TS Local_1
9. o Host option as shown here TS HyperTerminal tre Faste to Host Ctrl www perkinelmer com 3 Step 9 The contents of the file are now pasted to the terminal server These commands can be entered manually By using the text file you are reducing the possibility of human error This text file can be used to configure multiple terminal servers by modifying a couple of parame ters IPADDRESS SUBNET MASK amp GATEWAY The IPADDRESS must be unique for each terminal server The SUBNET MASK and GATEWAY may not change be sure to check with your local network administrator TS HyperTerminal File Edit View Call Transfer Help def protocols lanmanager dis Local_1 gt gt def protocols lat dis Local_1 gt gt def protocols appletalk dis Local_1 gt gt def protocols netware dis Local 1 gt gt def port 2 8 autoprompt dis Local_1 gt gt set port 2 8 autoprompt dis Local_1 gt gt def port 2 8 broadcast dis Local_1 gt gt set port 2 8 broadcast dis Local_1 gt gt def port 2 8 loss not dis Local 1 gt gt set port 2 8 loss not dis Local 1 gt gt def port 2 8 ver dis Local_1 gt gt set port 2 8 ver dis Local_1 gt gt def port 2 8 remote conf dis Local_1 gt gt set port 2 8 remote conf dis Local_1 gt gt def port 2 8 telnet pad dis Local_1 gt gt set port 2 8 telnet pad dis Local_1 gt gt define port 2 8 access remote Local _1 gt gt define port 2 8 break disabled Local_1 gt gt define ports
10. omplete listing of our global offices visit www perkinelmer com lasoffices Conclusion Once you have successfully com municated with the interfaces using these commands then configuring the interfaces in the TotalChrom environment should be relatively straight forward Author By Robert Santerre Senior Systems Specialist PerkinElmer Life and Analytical Sciences 710 Bridgeport Avenue Shelton CT 06484 USA Publish Date 3 2 04 p gt PerkinElmer precisely 2004 PerkinElmer Inc All rights reserved The PerkinElmer logo and design are registered trademarks of PerkinElmer Inc PerkinElmer TotalChrom and TC Publisher are registered trademarks of PerkinElmer Inc or its subsidiaries in the United States and other countries Windows NT Word Excel and Windows 2000 are registered trademarks of Microsoft Corporation Lantronix is a registered trademark of Lantronix Corporation All other trademarks not owned by PerkinElmer Inc or its subsidiaries that are depicted herein are the property of their respective owners PerkinElmer reserves the right to change this document at any time without notice and disclaims liability for editorial pictorial or typographical errors 007146_03 Printed in USA
11. on the wire This can be accomplished by communicating directly with the interface using a Telnet session Step 1 Using the command Telnet terminal server Port we will communicate with a 970a A D interface In the example at the bottom of the page the interface is connected to port 3 on the terminal server Command Prompt telnet TSi PerkinElmer Life and Analytical Sciences 710 Bridgeport Avenue Shelton CT 06484 4794 USA Phone 800 762 4000 or 1 203 925 4602 www perkinelmer com Step 2 Send the character by selecting the Shift 2 keys simultaneously then selecting the Enter key You should receive a response from your 970a interface Expect differ ent values for different 900 series interfaces i e 950 a 960 a 970 a This indicates a successful connection i Command Prompt telnet ts1 3004 61259302072978 7 Step 3 The 600 series D D and 941 a A D have a different command require ment The easiest way to communi cate with the interfaces is to connect as previously described using the Telnet command termi nal server name and the appropri ate port number Once you are connected then power cycle the box they should respond with Hello as listed below You will notice the information at the top of the window terminal server name and port number This indicates a successful connection eS Command Prompt telnet ts1 3003 For a c
12. ort 2 8 break disabled Step 11 Verify that the IPADDRESS is the value that you entered in Step 9 Generally you can be assured that if this value is as expected then the rest of the entries have also been retained in flash memory If you would like to verify this just log in by selecting the Enter key and entering a user name The terminal server is now ready to be added to the TotalChrom s configuration Fe ER Wem Cl Davie inp Os 03 462 Lantronix ETS6P Initialization Ethernet Address 08 88 3 17 09 f7 Internet Address 192 168 55 131 Flash Rom Version V1 1 April 15 1997 Flash Version Y3 6 31000201 Current Diagnostics report Interface 1Base Ram Size ALEE NR Config Horna CPU Speed 20 Wiz Waster Array Rew 1 Errors Hone Request BOOTP no valid reply received Request RARP no valid reply received Checking sections from flash From address Ox7OBAL to P2088 568966 bytes gt not copied From address keile lo Ox 10008 16596 byles gt decompressed Loaded 5 5460 bytes Load Completed Boot in Progress XX Lantronix ETSEP XK Ethernet Address 68 80 03 17 09 f7 Internet Address 192 168 55 131 Coreced 03217 adrdtiet SE a Local_1 gt gt Local_1 gt gt define ports 2 8 access remote a Local_1 gt gt define ports 2 8 break disabled Local_1 gt gt logout port 2 8 Troubleshooting administrators that are tasked Step 1 Now that the
13. y need to be used as a console port The console port allows for a local connection This is how we are connected presently Note If you are planning to configure a 16 or 32 port Lantronix terminal server this same file can be used Just open the file in Notepad and use the Replace option under the Edit drop down to replace 2 8 with either 2 16 or 2 32 instead It is that easy E Lantronix txt Not Se File Edit Format View Help set server ipaddress 192 168 553 131 def server ipaddress 192 166 55 131 set server subnet mask 255 255 255 0 def server subnet mask 255 255 255 0 def sever gateway 192 168 55 1 det protocols lanmanager dis det protocols lat dis def protocols appletalk dis def protocols netware dis det port 2 3 autoprompt dis set port 2 6 autoprompt dis det port 2 5 broadcast dis set port 2 6 broadcast dis def port 2 8 loss not dis set port 2 3 loss not dis def port 2 6 ver dis s t port 2 6 ver dis det port 2 6 remote cont dis set port 2 6 remote cont dis det port 2 6 telnet pad dis set port 2 8 telnet pad dis define port 2 5 access remote define port 2 3 break disabled detine ports 2 8 access remote detine ports 2 5 break disabled logout port 2 8 Step 8 Now that the text file has been updated select the contents of the file and place it on the clipboard using the quick keys Ctrl A Ctrl C To change focus to the HyperTerminal window select the Paste t
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