29 MAINTENANCE & TROUBLESHOOTING This section
Contents
1. FIGURE 24 Removing the filter door 3 Remove the filter from the filter door 4 Wash the filter e Use water with a mild detergent Rinse thoroughly and let it dry completely 5 Place the filter on the door then install the door into the pro jector 6 Remove the smaller filter e Press the 2 tabs and pull the filter out ti FIGURE 25 Removing the filter door 7 Use a vacuum cleaner to remove the dust from the filter then reinstall the filter Replacing the Projection Lamp The average life of the lamp is 2 000 hours When the lamp has been in use for 1 500 hours the lamp LED alternately blinks green and red After 1 900 hours the word LAMP appears on the screen for one minute After 2 000 hours the lamp shuts off automatically The projector cannot be used until you replace the lamp and reset the lamp timer You can order new lamp modules from your InFocus dealer See Accessories on page 40 for infor mation Follow these steps to replace the projection lamp I Turn off the projector and unplug the power cord 2 Wait 60 minutes to allow the projector to cool thoroughly 3 Invert the projector on a flat surface then remove the lamp door by removing the 2 screws using a Phillips head screw driver Figure 26 lamp door screws FIGURE 26 Removing the lamp door 4 Loosen the 2 screws adjacent to the metal handle on the lamp module Figure 27 WARNING To avoid2. MAINTENANCE amp TROUBLESHOOTING This section describes how to eclean the lens eclean the air filters ereplace the projection lamp ereplace the batteries in the remote euse the Kensington lock feature troubleshoot the projector Cleaning the Lens Follow these steps to clean the projection lens 1 Apply a non abrasive camera lens cleaner to a soft dry cloth e Avoid using an excessive amount of cleaner e Abrasive cleaners solvents or other harsh chemicals might scratch the lens 2 Lightly wipe the cleaning cloth over the lens in a circular motion 3 If you don t intend to use the projector immediately replace the lens cap Cleaning the Air Filters The projector has two air filters located on the bottom of the pro jector that prevent dust and particles in the air from entering the projector The larger filter is flexible mesh the smaller one is rigid metal mesh If the filters becomes clogged the projector does not cool prop erly and may malfunction To prevent this clean the filters after every 100 hours of use Note that the filters are cleaned differ ently 1 Turn off the power and unplug the power cord NOTE Replacement filters are available from InFocus See page page 40 for ordering information M ntenancee amp Troubleshooting filter doors FIGURE 23 Filter doors 2 Turn the projector over and remove the larger filter door e Press the door s tab and lift out
3. Unusual temperature The ventilation openings or air filters are clogged Remove the obstruction or clean the with dust or debris filters The room temperature is too high Relocate the projector to a cooler place Lamp life warning Lights when the lamp has been Replace the lamp in use for 1500 hours and the Power is on Lamp life warning Lights when the lamp has been in use for 1500 hours and the Power is off Lamp life warning Lights when the lamp has been in use for 2 000 hours The lamp or filter cover is not installed properly Re install the cover correctly Error condition Contact your dealer or InFocus Problem Nothing on projection screen eMake sure that the power cord is properly connected to a fully functional AC electrical outlet Make sure that the power cord is also properly connected to the projector elf the projector is plugged into a power strip make sure the power strip is turned on eMake sure you have removed the lens cap on the projection lens at the front of the projector Make sure the lamp is turned on Press the Power button on the keypad eCheck the projector s lamp to ensure that it had not been in use for over 2 000 hours and is securely connected in the lamp module See Replacing the Projection Lamp on page 31 Make sure the lamp door and filter covers are correctly installed Make sure you have allowed the projector to cool down before t
4. 6 p m PST Monday through Friday Support is available in North America after hours and on weekends for a fee at 1 888 592 6800 In Europe call InFocus in The Netherlands at 31 35 6474010 between 8 a m and 6 p m Central European Time Support is available in Europe after hours and on weekends for a fee at 31 35 6474001 In Asia call 65 332 0659 between 9 30 a m and 5 30 p m Or send us an e mail at techsupport infocus com 37
5. as been reset Press the Enter button to remove this menu Replacing the Batteries in the Remote Control The life of the batteries depends on how often and how long you use the remote Symptoms of low battery charge include erratic responses when using the remote and a reduced range of opera tion Follow these steps to replace the batteries 1 Turn the remote face down in your hand 2 Slide the battery cover off the end of the remote 3 Remove the old batteries and dispose of them in an environ mentally proper manner 4 Install two new AA alkaline batteries Make sure you install each in the correct direction 5 Slide the battery cover back on the remote Using the Kensington Lock The projector has a Kensington Security Standard connector for use with a Kensington MicroSaver Security System It is located on the side of the projector near the handle See Optional Acces sories on page 41 for ordering information Refer to the informa tion that came with the Kensington System for instructions on how to use it to secure the projector FIGURE 29 Connecting the Kensington Lock 33 Maintenance amp Troubleshooting NOTE If you accidentally use the Main power switch to turn the projector off while the lamp is on or still cooling allow the projector to cool for 10 minutes before attempting to turn it back on Troubleshooting LED indicators IPOWER LAMP TEMP CONDITION POSSIBLE SOLUTIONS
6. burns allow the projector to cool for at least 60 minutes before you open the lamp module door Never extract the lamp module while the lamp is operating CAUTION Never operate the projector with the lamp door open or removed This disrupts the air flow and causes the projector to overheat 31 Maintenancee amp Troubleshooting WARNING Do not drop the lamp module or touch the glass bulb The glass may shatter and cause injury 32 lamp module screws FIGURE 27 Removing the screws on the lamp module 5 Lift up the metal handle and pull the module out Figure 28 FIGURE 28 Removing the lamp module 6 Install the new lamp module being sure to align the connec tors properly 7 Tighten the screws on the outside of the module 8 Replace the lamp door by sliding the tabs in one end and tightening the 2 screws on the other end 9 Plug in the power cord and switch the projector back on but do not press the Power button yet 10 To reset the lamp hour counter press and hold the left and right arrow buttons then press the Power button while still holding down the arrow buttons for 5 seconds To verify that the counter was reset press and hold the up and down arrow buttons then press the Enter button while still holding down the arrow buttons The Status menu appears This read only menu contains information such as the software version lamp hours and number of times the lamp hour counter h
7. stalled and con figured correctly eMake sure your computer has a compatible video board The projector isn t CGA EGA or SXGA compatible If you re using Windows 98 1 Open My Computer icon the Control Panel folder and then the Display icon 2 Click the Settings tab 3 Verify that the Desktop area is set to 1024x768 or less 35 M ntenance amp Troubleshooting Problem Image is too wide or narrow for screen e Adjust the zoom or projector placement e Adjust the resolution of your video card if it s greater than 1280x1024 Problem Image is out of focus Use the Focus Zoom button to focus the image Make sure the projection screen is at least 5 feet 1 5 m from the projector eCheck the projection lens to see if it needs cleaning Problem Image and menus are reversed left to right eRear projection mode is probably selected Turn Image Reverse off in the Installation menu The image should imme diately return to forward projection See Image Reverse on page 24 Problem the projector displays vertical lines bleeding or spots e Adjust the brightness See Brightness on page 21 eCheck the projection lens to see if it needs cleaning Problem no sound e Adjust volume e Verify audio input connections e Adjust audio source eMake sure Mute is not active Problem Image is noisy or streaked Try these steps in this order 1 Deactivate the screen saver on your compu
8. ter 2 Adjust the synchronization and tracking manually to find an optimal setting See Fine Sync on page 27 and Tracking on page 28 eThe problem could be with your computer s video card If possible connect a different computer Problem Projected colors don t match the computer or video player s colors eJust as there are differences in the displays of different moni tors there are often differences between the computer image and the projected image Adjust the brightness tint and or contrast from the Picture menu See Brightness on page 21 Color on page 22 and Contrast on page 21 Problem Lamp seems to be getting dimmer The lamp begins to lose brightness when it has been in use for a long time Replace the lamp as described in Replacing the Projection Lamp on page 31 Problem Lamp shuts off eA minor power surge may cause the lamp to shut off Unplug the projector wait at least 10 minutes then plug it back in eMake sure the vents are not blocked The most current troubleshooting information can be found in the Service and Support section of our website at http www infocus com service Before calling your dealer or InFocus Technical Support for assis tance please have the following information available ethe projector s serial number located on the bottom label ethe resolution of your computer Call InFocus Technical Support at 1 800 799 9911 between 6 a m and
9. urning it off If the lamp has not cooled sufficiently you can not turn the projector back on immediately Wait 10 minutes for the projector to cool then turn it on eMake sure that the cables do not have any bent pins eMake sure the image and audio have not been muted Problem Color or text not being projected eYou might need to adjust the brightness up or down until the text is visible Refer to Brightness on page 21 for more infor mation Problem The screen resolution is not right eMake sure the computer s video card is set for a resolution of no greater than 1024x768 Problem Image isn t centered on the screen Move the projector to reposition the image e Reposition the image using the software Refer to Horizontal Position on page 27 and Vertical Position on page 27 eBe sure the projector is at a 90 degree angle to the screen Problem Only a blank screen displays Verify that the cables are connected correctly See page 7 through page 11 for connection procedures e Verify that the proper input source is connected eYou might need to turn everything off and power up the equipment again in the proper order Refer to your com puter s documentation to determine the correct order eMake sure your laptop s external video port is turned on See the Portable and Laptop Activation Chart on page 42 or your computer s manual for details eMake sure your computer s video board is in
Download Pdf Manuals
Related Search