Troubleshooting Windows 7 inside out : [the ultimate, in
Contents
1. Desktop PG Case qv kuna KE naa k y tae RU euer NA e dere i ka 295 Power S pply zd d k ka lead Wane ege er cle kaw OU WA Al ek a aka 295 Motherboards xav repe Sere ee ee hoa bi dw ced tions nut tds 296 PfOCessOF Sio A Sd Murd tu ies dn a A N ah se ceed 297 Memory O Kara ud apes 298 HardDisk s olan erue Reus te mt eee tei eee node eden a 298 Optical Drive x xa sl Eek ane si e dak nabaz EE es 300 Graphics Card iuc osse a E wage on athe eara dan 300 Expansion Ga S 4 235 c suk n cece nnn 301 A KN Ka B d SS Kana Ak d wading e yek We n era SA A yal Hwa 301 Keyboards and M C Sewta yaya Paa b 4 ale kina Inn 301 Laptops Netbooks and All in One PCs 0 0 0 ccc cece eee eee eens 301 Safe Working eee ada RU RU debs RE ea eG aa denies 304 Is Everything Plugged In kk A kk kk kk KK kK KK KK KK KK KK kk kk kk ke 305 Minimal Hardware Boot kk kk nk kk KK KK kk K k kk kk k e k k k kk kk kek 306 Resetting the BIOS san xl kud na Ku ike EE ka er kla N M I Roe a 307 Jump Starting Your PC suk E lRa Siko k lek e ayak dl E a nar lk ak rr 309 SUMMA Y i indc ai O XIN keyu dere te PO de RAN EA har spa Waa eO T ate ES 310 Table of Contents xiii Part 4 Disaster Recovery J k k k eee e Shh Chapter 20 Chapter 21 Chapter 22 Chapter 23 Chapter 24 Windows2. Wle me na 263 Creating a Slipstreamed Install DVD LL WA SK KK KK KK KRE 263 What You Will Need Lu Sk kk kK KK KK KK KK KK KK KK KK KK kk k 264 Step 1 Creating a Windows Pre Installation Environment Startup Disc 264 Step 2 Installing a Fresh Copy of Windows 7 ooooocooocconccncoocom o 267 Step 3 Creating a New Windows Image File ooo oooooooo 270 Step 4 Creating a New Windows 7 Installation DVD o oo ooooo o 270 Third Party Slipstreaming Software 0 cece cece cence eee ees 272 SUMMA Y croacia 272 Remote Help E N Tp Duha d ani vested Using the Internet to Find Solutions to Problems WW kk 273 Where Else to Get Help i4 sus Anna bune A niban n Ayn haya kala ey kala kelk 274 Windows Remote Desktop 2 KK KK kK KK KK KK kK KK Ka kk kk kk kk kk k la 278 Windows Remote Assistance 0 kk kK KK kK KK KK KK KK KK kk kk a k k kk kk kk kk kk k 281 Problem Steps Recorder 0 kk KK KK Kak KK KK kk kk kk he eee 285 SUMMA Y A EK M 288 xii Table of Contents Chapter 18 Where to Find More Help and Support ooooooooommo 289 Windows Help csset ree ret Ree rer eh a ry e reta e ies 289 Third Party Software cesses heme nnn 289 Sisoftware Sandra Utilities cssc 289 Windows Sysinternals cles Henne 290 Zinstall zPOD sion ture eei E ase Gee WHS W Qal wa en
3. Disc or Pen Drive cssc 335 dWuutrze c 336 Third Party Rescue Tools and Services oooooooooommomo 337 Zinstall and ZPOD cere exer AA RE kate C e 337 GRC SpInRIte rero px dk a Ai E OH RAO RI eV RAN PETAT E 341 Other Third Party Tools 20 0 cece cee emen 344 O amp O Disk Recovery i c cte oe neka Eee BER ka Ken a UIT EAT 344 Ashampoo WinOptimizer LX kk kk kk kK KK KK KK mne 344 Other Third Party Services isses mmn 344 Sumaly d cob ee tes D EO Er ERR NIAE dea e He A ree Ree 345 When You Can t Recover Data VEU ee d CS CR TOS 2 347 Encrypted File System c esses Hmm 347 Setting Up EFS useina pue Oh red ee pO Ie he AMEE aa 348 Restoring an EFS Key 0 0 0 cece cece center kk kK e Inn 352 Turning EFS Off sora enan e M s y en eet nasi ED n n r n 354 EFS Certificates 2 same ka HE ba kel opns Keye e a bn espana ulis RA 354 Smart Cards and EFS Certificates cesses eene 356 File Encryption Certificate Manager csse 359 xiv Table of Contents Recovering EFS Encrypted FileS ooo ooooooomoocccronorararo K k kk 359 CIPRO d T 360 BitLocker and BitLocker To Go kk kk nena 361 Creating a Copy of Encrypted Data M kk kk kk kk ke kK kK KK enn 364 Summary rote cte Hide ld A A r n 365 Part 5 Power Utilities j j i cece cece cece s 367 Chapter 25 Advanced Windows Diagnostic Too
4. gos 412 Chapter 27 Advanced Registry Work e k KK k kK nne 413 Registry Sections i Gui xan ec ee eene LY ta ati us 414 HKEY CLASSES ROOT viii er x ke kik edere du RR den n n eed 414 HKEY CURRENT USER isse ser sao NU dare d eee ve 414 HKEY LOCAL MACHINE 00 cece cece cence eee nn 414 HKEY USERS s Ever ees teet apr peres dae CY e E ES T 414 HKEY_CURRENT_CONFIG 55ya W a le wa W s l a alal nee eere 414 Registry Keys and Settings 0 kk kk kk KK KK KK a ka kk KK k k a kak kk a kk 415 Backing Up and Restoring the Registry sk eene 416 Working with the Registry sue kk KK kK cece cece KK kK KK KK K KK KK ka Ka kak 416 Editing Deleting or Adding Registry Keys isses nens 417 Backing Up Specific Registry Keys cesses ee 418 Finding Information in the Windows Registry ue kk kK kk 419 SUI ALY sare TIL 419 Table of Contents xv Part 6 Appendices VERDI AA A 421 Appendix A Windows 7 Editions 0 ccc cece eee cece eee e eee eeeeeees 423 Appendix B Windows 7 Features by Edition o oo ooooooo m mo o 425 Appendix C Windows 7 Shortcut KeyS oooooooooommommmm m 9292 oooo 431 Appendix D BIOS Beep Codes cai o Cea a ee RUP OC E ER 439 Glossa yeere EDD O c ike eq ES dans Pad 447
5. 8 Anti Malware Software oooooocoocococconan nr e hehe 140 Identifying an Attack se 0 icc cece cece ence nent ye ke denk heh 144 l okiTor the Padlock gt io Zik ucu se Ee ro ANE SK er mie du 144 Do You Really Need Another Toolbar oooooooococnccccncor nooo 147 Do You Need that Extra Browser Plug in or Download 148 Malicious Websites LA KK KK KK KK KK KK mee e ens 149 Malicious and Fake Anti Malware Software WWW KK KK a 150 What Goes on the Internet Might Stay There Forever o oooooo 152 Repairing the Damage 0 ccc cece ccc E KK KK kk kk hne 153 Use Your Existing Anti Malware Software 00 00 KK KK KK a k 153 Try a Free Online Virus Scanner cc KK KK KK KK KK KK KK KK ee een 153 McAfee Stinger MM cece nee DJDJo o EJ JM NINEDRIRNIn DE hae 154 Safe Mod ls meka aint wate Oth oh dara uae A Ba SK ni 155 Manually Removing a Virus Infection k k KK KK RY 157 Virus Removal Using Another PC MM kK EKE KEK KEK KK ka 158 Restoring Windows 7 from a Backup isses eee 159 Viruses Corrupting the BIOS J LS KK KK KK KK KK KK KK KK KK KK KK KK k 159 Where Can Viruses Hide l l cece cece KK KK KK KK KK KK nen 161 A O E Een 162 Easy Ways to Fix Windows 7 0 cece cece cece cece ceeeees 163 Restore Previous Versions of Files 2 0 00 cece ccc ccc ence KK KK KK KK KK KK kk 163 System Rest
6. Microsoft Troubleshooting Windows 7 Inside Out Mike Halsey Part 1 Prevention ai al Chapter 1 Chapter 2 Prevention Is Better Than Cure RS Upgrade or Clean Install LL LSA KAKA KEKE KEWE LL 4 How to Install Windows 7 to Prevent Problems ooo ooo 4 Keeping Your Installation of Windows XP or Windows Vista 6 How Big Should Partitions Be l LEL 7 What To Do When Windows 7 Is Installed oo 7 Useful Windows 7 Settings to Change LE esses 8 MIC D JJJ E I rats f 11 Moving Your Files Away from Windows 0 0 aaaea 12 Backing Up Windows 7 0 2 2 00 ccc c cece cece cece sun 14 SUM sd o dns Eb nica EE 16 The Basic Windows 7 Utilities MN eds ssa d Actlon Ce i S5 sa Pannonos kanal a wla e A Relig Fie y 17 Action Center Settings a an ss suu 19 What Can You Do with Action Center ooo coco ooo coco cono cocoa 19 AA A EEE EVE es 20 Controlling Windows Update Through Group Policy 22 Windows Firewall erkannte eere n Ri e E Er tense ccs 23 Diagnose Repalf uc uos ec var aep A Abe nc T e DR or dle 26 Windows A A ier ie tween ig 26 Windows 7 and Anti Virus Software 000 sess 27 Legacy Program Compatibility LAL WELLA 28 The Program Compatibility Assistant ooo cocoa coco coco roo 29 Windows AP Mode uc dl tacos 31 AA 33 What do you think of this book We want to hear from you Microsof
7. S 47 Keep Your Anti Virus Software Up to Date hh KK KK noo 47 Make Sure You Have a Good Up to Date Firewall 0 ccc cee eeeeees 47 Get Anti Spyware Software 00 cece cece cece cece kk k kk a aa aka 48 Keep Windows Up to Date dar fener ata te wh eae O da ds 48 Keep Your Software Up to Date VA KK KK KK KEKE KEK KEY 48 Always Check Email Attachments Before Opening Them sus 48 Use a Secure Internet Browser 00 cece cece ees 48 Get Spam and Phishing Filtering for Your Email Software 48 Never Click Anything You Don t Explicitly Mean To 49 Look for the Padlock or the Green Bar EEE YY 49 Never Give Private Details Online Unless You Have To o o ooo 49 Keep Back ps css ved A ita E 49 Keep the Driver CDs and Manuals for Your PC L k 50 Keep Windows Maintained LL KK KK KK Ka lees 50 Be Careful When You Throw Away Your PC esi 50 Ges MOOG cioe A Wi aca eaten 50 ISO Research N DELIZMZIBIMIJ JJ iDNNYrO ILIMBMI ZIMDMDJJ eden worse 51 UL HERCLE 51 Backup and Restore o oooooooooococonooorcoccco ooo base Moving Your Files Away from Windows 7 isses 53 The Disk Cleanup Wizard 2 0 0 0 ccc cece ccc ceecseucceueveceuceaueeeanees 53 Shrinking Extending and Creating Partitions 55 Moving the Shell User Folders 00 0 ccc ccc KEK KK Ek 57 Using Backup and Restore WW KK e
8. and Data Recovery ToolS oo oo o o 313 You Did Back It Up Didn t YOu M K KK KK KK KK kK KK K k k k k k kk kk 313 Restoring Windows and Data from a Backup 0 cee cee eee KK KK KK KK K 313 Data Restore Through Over the Top Reinstall ooooooooormorommmo o 315 RAID Dive c n tien n oeherss epe od E MEO aed a peta ew ia PE l 318 SUMMARY y kaye EE 318 Restoring from Another PC pias V us iau meos Did Restoring a Windows Image on Another PC kk kk kk KK KK KK KK KK K 319 ZPOD iii a A dc AA ec 320 Restoring Windows File by File 2 0 0 AK KK KK KK KK KK KK KK KK KK KK KK e 320 Restoring Your Data by Using Another PC cece cece eee tener eens 321 SUMMAI cosh eee ah A ed Nau e ee etus Eae da DE RET Ele 324 Linux An Operating System on a Disc o oooooococoommmm 325 System or Data Restore Using Another Operating SysteM 0o oooooommm 325 Useful Software in Linux W K ak eee k a kk k k k l kk mnn 330 Remote Desktop senena A REN E DR a a 330 System Momitor 0 0 Al dand dO EZ Ve hehe heme 331 System Testing core Kw k y ETE EP Aine DM tae TING Wek MARGE diced a 332 CD and DVD Burning in Linux seessseeeese Henn 333 Compatible Linux Operating Systems to Run from a Disc K kk 334 BT E 334 Other Variants Of LINUX vis ca sas k oet eere m ho Kae bes 335 Creating a Linux Installation
9. c cece KK KK KK sre 57 Backing Up Files and Data LL AKA SK KK KK KK KK KK KK KE KK KEK KEKE YKY Va 57 Restoring Files and Data from a Backup EEL 61 Third Party Backup Solutions 0 eccee cee cuvecuceecceuceuceeecs 62 Backing Up to the Cloud 20 cece ccc cee EK eere 62 Version Control A N N N NHNNRENMT hate ee cg 63 Chapter 5 Chapter 6 Chapter 7 Table of Contents vii Backing Up the Operating System L onanan aaaea 63 Restoring Windows from a Windows System Image W SLA 63 Restoring Windows 7 from a System Repair or Install Disc 64 Corporate Image BackupS ooooooccorocoooco crono esu 65 Determining How Many Backups You Need and Where to Store Them 66 BUFDITISDy O ON 67 Maintaining Windows 7 A dd 69 Defragmenting Your Hard Disks LALE eun 69 Which Hard Disks and Partitions Do You Defragment 71 Maintaining Windows n a 00 SEE KK KEK e ener ccc 71 DISK ClO A O MJMJM M iM BM MZ JM MMMBEk SJ INE 71 Internet and Other Temporary Files LEL 72 Third Party Tools and Utilities 00 0 0 oo 73 Don t Install Too Much Software 0 0 0 kk un 75 Keeping Windows 7 Updated L LS KK sss 76 Keeping Auto Running Software to a MINIMUM ooo ooo coco ooo ooo 76 The One Year Reinstall Rule ooo YELLA 77 dur p A A O 78 NS NN 79 How Windows 7 Controls Users o oo KEW LLLLL 79 Managing User Acco
10. e Drivers e essere 190 x Table of Contents Updating Device Drivers 0 ccc ccc KK KK KK KK KK ence kk aka kk kk k l k r 192 Rolling Back Device DriverS ooooooooooooococnccnracanr orar 193 Action Center Troubleshooter 0 cc cece cece cece ete hn 194 Microsoft Fix It Center 3 3 Sa a El n Hal ccc ccc cence teen heme he hen 195 SUM MV A A NOE Rer e 195 Part 3 Technical FixeS oooooooooooooooooooooooo 197 Chapter 12 Chapter 13 Chapter 14 What Is Windows 7 Anyway ooooooooocooommmmomo v 199 The Windows 7 File and Folder Structure cece cece escent eee eneeene nooo 199 How Does Windows Compare to Other Operating Systems ooooooommmmm 202 SUMMA Y eC 203 Identifying the Source of a Problem o ooooomomo o 205 Taking a Step by Step Approach ooooooocoocconconccr conc m emn 205 Minimum Windows Configuration 0 ccc cece cece cece ene nen ee oo 206 Sale MOUS orestis teeth rs dai laeua dane dand kn e b dele n k R e dy 208 Unplug Your Hardware LL Sk cece cece KK KK KK KK KK hee ee 209 Why Problems Occur with Windows 00 0 cece cee cence sentence een It 211 Keep Things Simple p senei riain Srania cee K5 se ci emen 211 What Are the Causes of Common Problems suse 213 The Domino Effect arsi ias REH HH vi 213 Have You Tried Turning It Off and On Again A KK KK en 214 The Blu
11. e Screen of Death oio 45205 oie a 214 The Perpetual Restart cs lt 5 sek secteur Rec a kak re era nue 215 SUMMA ida ore cn 216 Advanced Diagnostic Tools in Windows 7 217 Performance Information and Tools L KK KK KEK ene 217 EVENT LOG ere Den ake DURER Eee PEN AK Ua gi a A dove do CRAT 219 How to Read the Event LOg oooooooococococconcnoro corno 221 Performance Monitor ooooococococccroca nor eee een 222 Resource Monitor eee e cece eee en hh ere ak grae eher 223 Windows Task Manager kk kk kk kk k kk a re ees 224 System Information 0 cece cece WW P r a ronca 224 System Health Report 0 cece cece cere KK kK kk kk k kk eme aee kek 226 Computer Management WW kk kK KK kK KK K k kk kk k kk ka k hehe 227 Using the Windows 7 Performance Tools ooooooooooooonocncaranan KK K 229 Take Time to Step Back 0 cece cece KK KK KK KK KK KK KK k k k kk kk kk kk 230 SUMMA a 3 Ay ced de eee k r e kan kun A e e do di 230 Chapter 15 Chapter 16 Chapter 17 Table of Contents xi Advanced Repair Methods cccccccccccceeeeeuees 231 Repairing Microsoft Internet Explorer oooo oococoononcoromrormcmom9 231 Disable Your Add Ons o WWW kK KK KK KK menn 231 How to Factory Reset Internet Explorer o oooooooooooomocmmoconos 235 Can You Reinstall Internet Explo
12. e ia Roe a rn 290 GOTOASSISt ois kn Wn a ER UE E CER D aD e RE RO ee erus ATE dez 1 290 np me 291 Windows Memory Diagnostic 0 0 kk k kK mn 291 Norton Ghost iii xe r kwa R nA K l oink eee waaay sed QA S R Q 291 Acronis True lmage k cc kk kk kk kk k k kalle k al le akele ele el 291 Paragon Partition Manager kk kk kk kK KK KK KK KK KK KK nne 291 Acronis Disk Director Suite 0 kk KK KK KK KK KK KK kK KK K k kK k k 292 Third Party Websites cicer 292 Toms Hardware y cece duke a he he nak O an an tan As Sarees 292 Tech PG For ms s xa n Ai A Ae 292 COMPputing Net ooomccicccona en e n hk ra ra 292 How To Geek iiec me kk kal a ala dis sa ay ka Ere doe S EA Rr e ea 292 AMNOYANCES OFG x cece kra W Q kk hrs t hr hne 293 Gibson Reseafch eec poene Ke et even a xul CERA IR mede d n E 293 ATI SUDpOFt ecciesie a al a K iR pere ku e B la 293 nVidia S pport ie E tr ae GER n an kay dad d AN AA x 293 MSDN Diagnostics o sonini o idae AT HH 293 Within Windows i e aei ie behya UE ED E PR er ne Ale PES 293 The Long limb herr es n la or Ls hwa Qay kada s Ed eee 294 SUMMA Yese Sieh cha na a s ya CSR deka My kh god Ae la k n e ep ye E Ee EA eee DA 294 Chapter 19 Diagnosing Hardware Problems ooooooooommocc lt o KK 295 PE Hardware Guides clic ii ia M Ap A TOR ac es 295
13. kk kk kk kk kk ka 100 MONTOS A eee We re ead be i e bd pa 101 Other Devices cos ese eot een e VIE P V E depre Ede 101 Surge Protectors UPS and Power Supply nn 102 SUMMALY e xelkek e E al a dilk ke Hek Ri an HER A test ar 102 Chapter 8 Virtualization E a k Vota a e ew Pareke ek 103 Virtualization vs Dual Booting W K kk kK KK KK KK KK kk Ine 104 Are There Any Benefits to Virtualization o ue cece cece cece renee ee K 105 Virtual Hard Disks and Windows 7 csse nn 105 Creating a VHD in Windows 7 0 cece cence tenet hn 105 Reattaching the VHD 1 kk KK ccc cece cece te nent kk kk kk kk k 110 Booting From a Virtual Copy of Windows 7 00 c cece cence teen e ees 110 Windows Virtual PC and Windows XP Mode 0 ces cece KK kk a kk kk k 115 Installing Another Operating System in Windows Virtual PC 116 Summary E Dr s Ba ado eaae bal di NO a 118 Part 2 Quick FixesS oooooooooooooooooooooooo 119 Chapter 9 Annoyances cea owes aaa deme ee A ERE ED 121 Common Windows 7 Problems 0 0 cece KK K KK kk kk K k kk kk ka kk k 121 You Don t Have Permission to Write Files to a Disk 0o o ooooo 121 You Can t See Your New Wi Fi Network 0 0 0 0 0 0 ccc eee e cence nee 125 Incorrect File Associations 2 0 cece cece KK KK KK K nent k kk eens 125 Problematic Graphic
14. ls in Depth Mm 369 Computer Management kk kK kK KK KK KK KK KK eese ee hehehe ens 369 System Tools ata atre e ne iral e b pei a RU nete remis 370 Storage de x eras OY Des ue e tice ee Re Move dun 378 Services and Applications LL KK a kk kk kk kK kk a k kk kk kk kek 378 Performance Information and Tools LL KK KK KK KK KK KK KK KK KK KK KK k 380 Visual Effects gt sune ne den sing ta ERAT Se ay tesi 380 Indexing Options Seinas xila sude de san ka NAR en Bis rele Ue aera oO patel spes 383 Power Settings xa ky Ha K wa etn v xd A Po Sk e s k ak k 383 Disk Clean p a a dieque dup 385 Advanced TOO aii aida dea aniy k ERR Re MORIR UE 385 Control Panel Troubleshooters 0 0 ccc cece cece ete cence nent K kk k kk 398 SUMMARY se Rya E W an ta pee p vu bode n dek has Whar k haka D daa 400 Chapter 26 Windows Firewall in Depth oooooooooomomo 401 Windows Firewall moon ra ta iaa dixa W cs 401 Windows Firewall with Advanced Security 00 0 cece cece eee seen enone 403 Managing Firewall Rules 20 KS cece cece cece cece KK KK KK KK KK 405 Adding New Inbound or Outbound Firewall Rules 406 Setting a Connection Security Rule 2 2 cece cece cece cece eee ee 410 Monitoring ci ee 410 Port Control for Routers ea eaa ai e a cnet y n Ke A l een enn 411 Summary oe iesu DD HHHH HHHH Oo de ac eta
15. ore sicco cre ast Guar VAR NER ER tha cuit es HR C E Ce m n 166 Configuring System Restore A kk kK KK KK KK KK KK KK KK KK K k ens 167 Restoring Windows 7 Using System Restore ccc cece cee ee eee ees 168 Can Undo System Restore Changes 0cc cece kK KK KK KK 169 Troubleshooting Software Compatibility oooooonomomomorsrm 9or o 170 Manually Setting Program Compatibility llle seen 170 The Automatic Program Compatibility Troubleshooter 172 Program Compatibility Notifications in Action Center o oooo 173 Windows XP Mode kk kk kk kk kak ka kak ka kk eh ee ea 175 Windows Won t Startar tenai dll os n ek eyn WER d hh eene 175 Last Known Good Configuration 0 cece cece cence eee e ence enee 176 Sale o AA da xany A P2 Ria W n ke Kon rei Ded 176 Windows Startup Repair 20 0 0 ka KK KK KK KK kK kk teen kk k ka ak ka 177 Startup Repair from an Install DVD or a System Repair Disc 178 You Did Back It Up Didn t You 2 eee ccc nent een ence kk kk 179 Working with Device Drivers 0 cc cece kK KK kk K k nn 180 Common Problems with Device Drivers 0 kk KK KK KK KK K 180 Graphics Driver Problems WWW kk kk kk KK KEK KK hn 181 Device Manager soyasi proren ee a nro non hehehe aae 182 Installing Device Drivers ALL KK KK KK KK KK KK EK KK I 187 Removing and Reinstalling Devic
16. rer 000 cc ccc ce eee ee eeeseaeueeas 237 Updating Internet Explorer via Windows Update oooo ooooooo 238 Alternatives to Internet Explorer Ass kK KK KK KK KK KK KEK KK RR KK kk 238 System File Checker 2 0 0 ccc ccc ccc cece KK KK KK kk e emn 239 Using MSConfig for Diagnostic Startups 0 ccc cece cece eee eee e neues 241 Managing Windows Services kk kk K k k kaka cee k kk kk kk kk kk ka a kak kel 244 Working with the Windows Registry Ls kK KK KK KK KK KK KK KK KK REY 246 Removing the Registry Settings for an Uninstalled Program 248 Using the System Repair Disc for Advanced Restore CL K 249 ura ta as add 251 Windows Memory Diagnostic 0 ccc k KK KK Kak KK Ka kk ka k kk k 253 Usirtg Safe MOQ oi aa Ueki s 254 SUM oni DD DD Dr r de 255 Windows Problems Demystified oooooooooo 257 Windows 7 Core Operating System Files 257 Windows 7 Security and Policy Folders 0 0c cece cu eeseeeeeuees 260 The Windows 7 Registry 0 ccc cece cece cence n 260 Personalization Folders 00 cece cee cece KK KK KK KK KK KK kk k 261 Windows TOS 253 danan ku n a gu Edad e ae A red 261 Temporary Files Stores 00 0 kk cece cece KK KK KK kK kk K n 262 Advanced File Restore xu ks Fat ccc cece cece kai Hal e e renes 262 System File Checker 5 lt 54 34 ayan cece ka Wl coronar Al n
17. s Sound Keyboard or Mouse Drivers 126 This Copy of Windows 7 Is Not Genuine 0 0 c cece cece e 128 Windows Update Won t Install Anything 00 KK KK KK KK cece eens 129 Search Isn t Finding Your Files KK KK KK KK KER KK 129 Service Pack or Update Install Was Interrupted ooo oooooomoronoo 130 Windows Starts Up Very Slowly isses 131 Windows Shuts Down Very SlowWly ooooocoooooooocononooorcaronr k 132 Problems with Sleep ai 2s n Xa cece cece ba Q We raro 133 Hardware Annoyances Wkk kek kak ka kk k k k ekle kal kk kal kal a l lel alek elek lel 134 Windows Gets Stuck at Its Loading Screen eese 135 No Operating System Found WWW kk kK KK KK KK KK KK KK KK ka kk kk kk 135 A New Monitor Results in No Picture 0 cece cece cece eee tent eaes 135 Your USB3 Device Doesn t Work L KK cece KK KK KK KK KK KK KK K k kk 135 You ve Installed a Fresh Copy of Windows 7 and Can t Get Online 135 Your Headphones or Microphone Won t Work KK kk 136 SUI xwr rlx g_ _ me 136 Chapter 10 Chapter 11 Table of Contents ix Viruses Malware and Other Threats oooo ooo 137 Repelling an Attack 0 0 0 0 ccc cece cece cern escent ence ehh eene 137 Action Center DD DD a HHHH EE HHHH HH ME aS 137 Anti Virus Software 0 0 00 cece cece KK kk kak k k eh en 13
18. t is interested in hearing your feedback so we can continually improve our books and learning resources for you To participate in a brief online survey please visit microsoft com learning booksurvey vi Table of Contents Chapter 3 Chapter 4 Basic Windows 7 Security ooooooooooommmorrrrror ic The Reality of Virtualization 0 cc ccc ccc cece eee e cnc see 36 Windows v Next husk kk kak keka keke kk ka kek kk ka kek kak Sa ake kk ke k 37 Anti Virus Software for Windows 7 ooooooocconocococanrcnr kak 38 Microsoft Security Essentials 0 0 ccc ec ccc ceceeseceuceecaeenees 38 Norton Internet Security Norton 360 0 0 cece eee eese 39 Malwarebytes Anti Malware 00 00 ccc KK EKE KK KK YE 39 Windows AA A kk kk k ew 39 Microsoft Windows Malicious Software Removal Tool 39 User Account Coto tacente OQ DUE Cae chc i ra ON e a 40 BitLocker and BitLocker To Go cece cece cece cece eas 43 Method 1 Encrypting a Hard Disk or Partition with Hardware Support 43 Method 2 Encrypting a Hard Disk or Partition Without Hardware Support 43 Method 3 Encrypting a USB Flash Drive or External Hard Disk 43 Using BitLocker with Non Windows 7 Computers 0 0 cccecceceeees 45 Why Use BILOCKft ioa a gal WEES vea ee tee b be he nhs ka i olana 47 Beware the Weak Link at the Keyboard 0 ccc KK KEKE S
19. unts WWW SKY EKE KEK lu 80 Setting an Administrator Password n ouaaa ro ooo nono L o 81 What Is the Guest Account Lo LEK EEE KEL LAL 83 Parental A LE soy 4 viewings YR S XN RE Per aad LLL 84 What s Missing from Parental Controls LL 87 GI OUDROIICIBS 22 cei A NN io aer 87 Local Security Policies 0 0 0 0 0 KK EEL oo 88 Computer Management LL KK KK KE EEE LEL LL 89 Blocking CDs DVDs Flash Drives and External Hard Disks 90 ceu MM CPC OPERUM UNAM 91 Hard War aos vid rd KANA ER A EE VEN E enan 93 Whats a PCP ego s ne Med ette Roue Medi esas h k End a are e 2 Ed 93 A sov aimed u WE eee yee ee i pps ha a ar 94 ac prre RM 96 MEMORY T PERENNEM 97 Expansion Cards and Riser Cards 0 0000 eel Less LAVAL 97 Optical Drives and Hard Disks nononono eaaa aaa 97 saa RPM crc EM 98 iecur vn bade then E hes 98 How Can You Clean the Inside of Your PC ooo ooo occ nooo ooo 98 Hardware Hi a trei db ve DE UT eo 99 DeSKIOpS pieced crm Lando sasste tos o PB B gt P ODNDN N NM ce p M cdd Dee 99 Bal elel JMDDD DD JZJMMDMDMDZBD gt BDBP gt gt gt B gt B BRN NP BZJJI J DZZ J LLLk LLk k DM DD DM MDMBB BDDDDDI gt D ans 3 99 ole Hu n AS RA 99 viii Table of Contents SMART Monitoring of Hard Disks kk kk kK KK SK KK KK KK KK KK KK KE ne 100 A Ec 100 Keyboards and Mice 0 00 kk kk kk kk kk kk aka kk kk k k kk ka
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