Emberglow CRO24NG Installation Guide
Contents
1. EEE TE s Bumerpan sencuooesa 1 sencuoosera 1 spncuoosesa 1 e Dual Bumersar Rcoceo0002a 1 RcocBooo0sa 1 rRcoceoooosa 1 1m seres Orifice Elbow wiP i0 00360 1 wip 120 00360 1 _ wir 120 0005 1 12 3 6 Locimut_________ RMH 120 00063 3 RuH 120 00069 1 Rwr 12000968 1 14 Damper Stop Clamp RwH r20 00100 1 Rwe t2020 00 1 _ RMH 120 00100 1 1s a Fiared Tubing kwacri 1 wmacre 1 xmacre 1 16 Granules wir tao o0010 1 wip 190 00010 1 wip t20 00010 2 17 Glowing Embers wiP 1a0 00a00_ 1 wiP r30 00300 1_ wiP 130 00000 2 e Lo e 19 Thread Sealant RCSZZzoooA 1 Rcszzooo8A 1 Rcszzooooga 1 RCODZooWSA 1 RCODZOOTASA 1 RCODZODT4SA WARNING Improper use or installation may cause Carbon Monoxide Poisoning Carbon Monoxide is an colorless and odorless gas and is a by product of combustion Caution must be taken to insure thefireplace is properly vented when logs are in use To avoid having potentially dangerous fumes enter the living area be sure the chimney is drawing pro perly and has sufficient draft WARNING Do not burn wood solid fuels or other material in any fireplace fitted with a gas log set Do not store gasoline ammable vapors and liquids in the vicinity of this or any other appliance Do not place clothing or other flammable material on or near the appliance Child2. to the ON position TO TURN OFF GAS TO APPLIANCE Turn the manual gas control valve Figure 9 clockwise to the OFF position Figure 9 Manual gas valve Proper Log Placement For Vented Gas Logs CRO18 If you have any questions please call 800 229 5647 for customer service 6 MAINTENANCE Very little maintenance is required Some carbon deposit resulting from combustion is natural and adds to the realistic appearance of the set If carbon becomes excessive it can be lightly brushed or vacuumed away We recommend for the appliance and the fireplace flue to be professionally inspected and cleaned each year prior to operation VISUAL INSPECTION AND MONITORING OPERATION Each time you operate the gas log set pay attention to the flame pattern and the amount of carbon soot being produced If the gas log set continuously produces excessive carbon you may wish to rearrange the stack of the logs to allow more free space for the flames Figure 10 Correct Burner Flame Pattern Figure 11 Incorrect Burner Flame Pattern TROUBLE SHOOTING Problem Cause 1 No Ignition Valve not fully in on position gas line obstruction 2 Inadequate flame Valve partially closed gas line partial obstruction log arrangement incorrect Excessive flame height combined with extreemly yellow flames prod ucing carbon soot Corrective Action turn valve to on position inspect supply lines tube
3. as the burner pan filling the entire pan See Figure 7A B Spread glowing embers Part 17 evenly over the top of the granules covering the entire surface area concentrating on the front and sides of the burner pan for the most realistic burning effect C Place log grate Part 7 over the burner pan aligning as shown See Figure 7B D Attach back log Standoff Part 18 to the back part of the grate Figure 7 A amp B Granule and See Figure 7B Grate Placement NOTE A hammer may be used to tap the back log stand off in place It may be necessary to squeeze the back log stand off with pliers afte attaching to the grate WARNING For installation in a solid fuel burning fireplace only The fireplace chimney must have a permanent vent opening toatmosphere of not less than 49 2 square inches or as determined from the manufacturer s installation instructions LIGHTING YOUR GAS LOG SET Figure 8 Lighting the log set Manual Valve match lit only A Open chimney flue damper to the full open position B Turn the gas control manual valve Figure 9 clockwise to the full OFF position C Wait five 5 minutes to clear out any gas If you then smell gas STOP Follow A in the safetyInformation above on this label If you don t smell gas go to the next step D Place a burning match on the surface of the burner embers see figure 8 Do not hold match in hand Turn the manual gas valve counterclockwise
4. for kinks or obstructions open valve fully inspect burner tube for kinks or obstructions rearrange logs to specified pattern tt hi u CELLAL i i 11328 LT girl i z m REB LI FEES LI Warranty shall apply to the original purchaser at the original installation point only All logs are guaranteed for three years against manufacturer s defects The burner assembly system is guaranteed for a period of 3 years from the date of purchase and will be replaced for freight costs only Pilot valves and thermocouples are guaranteed for a period of one 1 year under the original manufacturers 3 warranty General Warranty This warranty does not apply in the case of improper installation neglect accident misuse or as a result of modifications of the original product All costs for removal and re installation are the expressed responsibility of the purchaser For repair replacement or service to defective part s please contact our Customer Service Hotline number below 2 Thereafter with valid warranty registration and proof of purchase call the Customer Service Hotline for authorization 3 to ship defective part prepaid and insured in original carton to Sure Heat Manufacturing 3140 Moon Station Road Kennesaw GA 30144 Goods returned improperly packaged are the sole responsibility of purchaser It is agreed that any repair or replacement is the exclusive remedy from Sure Heat Manufacturing In no ca
5. INSTALLATION amp OPERATION MANUAL FIREPLACEGASLOG gt Natural Gas TIERED DUAL BURNER LOG SET Gas natural CHARRED RIVER OAK CROISNG CRO24NG CRO30NG Burner set for use with all styles and sizes of SureHeat Dual Burner Natural Gas Log Sets May be used with accessory CVS303 or RVS304 Safety Pilot Kit for added convenience or for LP conversion WARNING If the information in this manual is not followed exactly a fire or explosion may result causing property damage personal injury or loss of life Do not store or use gasoline or other flammable vapors and liquids in the vicinity of this or any other appliance WHAT TO DO IF YOU SMELL GAS Do not try to light any appliance e Immediatly call the gas supplier from a neighbors phone Follow the gas supplier s instructions f you cannot reach the gas supplier call the fire department Installation and service must be performed by a qualified installer service agency or the gas supplier INSTALLER Leave this manual with the appliance CONSUMER Retain this manual for future reference O SHM INTERNATIONAL ade Complies with ANSI Z21 84b 2004 CHA Tmi Lalsormicem irc DUAL BURNER PARTS LIST Figure 1 GRANULES GLOWING EMBERS HEAVY WEIGHT BAG LIGHT WEIGHT BAG TO 1 2 NPT GASLINE 14 FLARED END Pu d TO BURNER BAR LEFTSIDE KNOCKOUT PLUG RIGHT SIDE KNOCKOUT FLUG q_r 18 SET 24 SET 30 SET ela C
6. URNER PAN INSTALLATION NOTE Use pipe compound on all male threads to seal joints A Determine if the fireplace has a right or left hand gas line feed The circular Dimpled hole covering must be knocked out on the appropriate side right or left of the burner pan KNOCKOUT NOTE Brace pan on workbench when removing burner ELLOS erie knock out Strike knock out plug with a punch or drift INDIEN OP BURNER PAN p Locate 3 8 locknut Part 12 and washer Part 21 and attach them to the 3 8 brass ori fice elbow Part 11 Do Figure 5 Burner bar placement not fasten the locknut on the flared end C Slide the 3 4 burner support spacer Part 10 over the Dual Burner bar Part 9 and move spacer to opposite side of the gas inlet connection See Figure 5 D Secure the intake end of the Dual burner bar Part 9 to the burner pan Part 8 through the knock out hole selected right or left hand with the 3 8 brass orifice elbow Part 11 3 8 locknut Part 12 and washer Part 21 previously assembled in Step B See Figure 6 Figure 6 Burner bar connection E Tighten elbow until firmly attached to the Dual burner bar Then firmly tighten the attached lock nut on the elbow to seal the burner bar to the wall of the burner pan 4 CONNECTING GAS SUPPLY TO BURNER ASSEMBLY Natural Gas applications installed without a Safety Pilot Kit LP NG Safety Pilot Kit available at your local store If a Safety Pilot Ki
7. at there is not adequate draft for this log set and it must not be used until the fireplace draft is corrected This appliance must be installed with a Damper Stop Clamp Part 14 When operating this gas log set the flue damper must be fully open The nominal inlet gas pressure for this appliance is 7 water column for natural gas This appliance must also be disconnected from the gas supply system by closing its individual manual shutoff valve during any pressure testing at pressure equal to or less than 1 2 PSIG FIREPLACE PREPERATION For installation in wood burning fireplaces only Keep dam PART NO 14 per wide open when in use Theappliance must be installed zJ ys with damper stop clamp Minimum size chimney flue must ee be 8 with a 6 stack See installation instructions for further reference to stack height and appliancedimensions A Professionally clean chimney and fireplace floor of any combustible material to limit the smell from the system B Open fireplace damper fully and install Damper Stop Clamp with 1 4x2 set screw Part 14 This clamp is Designed to allow any pilot combustion by products to vent See Fig 2 Should the Damper Stop Clamp sup plied not fit a permenant damper stop clamp must be installed that will keep the damper open at a distance of not less than 1 1 2 The damper must be in the fully open position anytime fe nbhnogede d PREENERIGATED MASONRY C Prior to connecting the gas l
8. og set make sure that the Figure 2 Damper stop clamp gas supply to the fireplace is completely shut off s 3 eS RE e saan ac E 3 D Prefabricated fireplace Refer to the manufactures fireplace instruction manual for specific information regarding the running of a gas line into that particular model A typical installation involves the insertion of a 1 2 inch gas pipe through the gas line tube provided by the man ufacturer from outside the fireplace The Knockout on the inside of the fireplace is removed as the gas pipe is punched through the fireplace See Figure 3 E Masonry fireplace A 1 2 inch gas supply line must be provided to the firebox Most install ations require drilling an access hole through the masonry wall The supply line should be secured and sealed by mortar within the access hole The supply line should also have a shutoff valve either in the wall or inside the fireplace see Figure 4 GAS SUPPLY LINE v BURNER PAN GAS SUPPLY FIREBOX LINE 4 VALVE REPACK MOUNTED IN WALL INSULATION REPACK INSULATION GASWIVE GAS ON OFF INSIDE VALVE IN WALL FIREPLACE Figure 3 Gas line installation Prefabricated Fireplace Figure 4 Gas line installation Masonry Fireplace GAS LOG INSTALLATION MINIMUM FIREPLACE SIZE Size Depth Height Width NG BTU 18 12 20 20 50 000 24 14 24 25 60 000 See Figure 1 Parts List as a guide to reference part numbers B
9. ren and adults should be alearted to the hazards of high surface temperature and should be kept clear to avoid burns or clothing ignition Young children should be carefully supervised when they are in the same room as the appliance Do not use this appliance if any part has been under water Immediately call a qualified service technician to inspect the appliance and to replace any part of the control system and any gas control which has been under water A fireplace screen must be in place when appliance is operating Unless other provisions are made for combustion air the fireplace screen must have provisions for combustion air Installation of this Energy Efficient Gas Log Set and provisions for combustion and ventilation air must conform with the National Fuel Gas Code ANSI Z223 1 NFPA54 and any local codes This gas log set is only to be installed and burned in a fully ventedfireplace with a fully functional damper and chimney that is free of any obstructions The fireplace must be constructed of non combustible materials and approved to burn wood To operate this gas log set the fireplace damper must be fully opened and locked he smallest or minimum dimension of the chimney flue must be 8 inches in diameter Do not use an Energy efficient Gas Log Set if it is smaller than 8 inches Do not use an Energy Efficient Gas Log Set if fumes from the burner emerge into the room when the damper is fully open This indicates th
10. se shall Sure Heat be liable for any consequential damage or breach of this or any other warranty expressed or implied whatsoever This limitation as to consequential damages shall not apply in states where prohibited Purchased From B size C 18 27 30 Name Address 1 City Please photocopy and return to SHM International within 14 days of purchase If you have other questions please contact the Customer Service Hotline 800 229 5647 RMH 130 CRO1824 REV 4 2015
11. t is to be used please refer to seperate instructions included with the kit A Place burner pan assembly in the center of the fireplace B Attach 3 8 Flare X 1 2 NPT gas valve Part 13 to the 1 2 inch gas supply stub already in fireplace Be certain connections are tight and use pipe compound on all male NPT pipe threads to seal joints C Attach 3 8 flared tubing Part 15 to burner pan assembly Attach opposite end to gas unu line by carefully bending the flared tubing as needed to make the connection Avoid kinking the tubing while bending If tubing must be cut use a tubing cutter Flare the cut end of tube with a flaring tool NOTE A good method of bending the tube is to fill it with sand bending the tube as needed to make the connection This method will eliminate kinking in the line Once the tube is in the desired configuration be sure to empty the tube completely of any sand before tube is connected to the gas supply line and burner assembly D Be certain all connections are tight Only use pipe compound on all male NPT pipe threads Test all connections with a soapy water solution and with the gas supply turned on If bubbles appear on any connection tighten and re test Once it is determined there are no leaks whatsoever turn off gas supply and move to next assembly step GRANULE EMBER AND GRATE PLACEMENT A Spread granules Part 16 over the installed burner pan Granules should be sloped to the same angle
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