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ZyXEL VDSL2 User's Manual
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1. only e Fax 44 1344 303034 Web Site www zyxel co uk FTP Site ftp zyxel co uk e Regular Mail ZyXEL Communications UK Ltd 11 The Courtyard Eastern Road Bracknell Berkshire RG12 2XB United Kingdom UK User Guide Feedback Help us help you E mail all User Guide related comments questions or suggestions for improvement to techwriters zyxel com tw or send regular mail to The Technical Writing Team ZyXEL Communications Corp 6 Innovation Road II Science Based Industrial Park Hsinchu 300 Taiwan Thank you Certifications Federal Communications Commission FCC Interference Statement This device complies with Part 15 of FCC rules Operation is subject to the following two conditions e This device may not cause harmful interference This device must accept any interference received including interference that may cause undesired operations This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference ina commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications If this equipment does cause harmful interference to radio television reception which can be determined by turning the equipment off and
2. 00700 Helsinki Finland 10 P 870M Ix Series User s Guide France E mail info zyxel fr Telephone 33 4 72 52 97 97 e Fax 33 4 72 52 19 20 Web Site www zyxel fr e Regular Mail ZyXEL France 1 rue des Vergers Bat 1 C 69760 Limonest France Germany Support E mail support zyxel de Sales E mail sales zyxel de Telephone 49 2405 6909 0 e Fax 49 2405 6909 99 Web Site www zyxel de e Regular Mail ZyXEL Deutschland GmbH Adenauerstr 20 A2 D 52146 Wuerselen Germany Hungary Support E mail support zyxel hu Sales E mail info zyxel hu Telephone 36 1 3361649 e Fax 36 1 3259100 Web Site www zyxel hu e Regular Mail ZyXEL Hungary 48 Zoldlomb Str H 1025 Budapest Hungary Kazakhstan Support http zyxel kz support Sales E mail sales zyxel kz Telephone 7 3272 590 698 e Fax 7 3272 590 689 Web Site www zyxel kz Regular Mail ZyXEL Kazakhstan 43 Dostyk ave Office 414 Dostyk Busi ness Centre 050010 Almaty Republic of Kazakhstan North America Support E mail support zyxel com Sales E mail sales zyxel com Telephone 1 800 255 4101 1 714 632 0882 e Fax 1 714 632 0858 Web Site www us zyxel com FTP Site ftp us zyxel com e Regular Mail ZyXEL Communications Inc 1130 N Miller St Anaheim CA 92806 2001 U S A Norway Support E mail support zyxel no 11 P 870M Ix Series Users Guide Sales E mail sales zyxel no Telephone 4
3. 7 22 80 61 80 e Fax 47 22 80 61 81 e Web Site www zyxel no e Regular Mail ZyXEL Communications A S Nils Hansens vei 13 0667 Oslo Norway Poland E mail info pl zyxel com Telephone 48 22 333 8250 e Fax 48 22 333 8251 Web Site www pl zyxel com e Regular Mail ZyXEL Communications ul Okrzei 1A 03 715 Warszawa Poland Russia Support http zyxel ru support Sales E mail sales zyxel ru Telephone 7 095 542 89 29 e Fax 7 095 542 89 25 e Web Site www zyxel ru e Regular Mail ZyXEL Russia Ostrovityanova 37a Str Moscow 117279 Rus sia Spain Support E mail support zyxel es Sales E mail sales zyxel es Telephone 34 902 195 420 e Fax 34 913 005 345 e Web Site www zyxel es e Regular Mail ZyXEL Communications Arte 21 5 planta 28033 Madrid Spain Sweden Support E mail support zyxel se Sales E mail sales zyxel se Telephone 46 31 744 7700 e Fax 46 31 744 7701 e Web Site www zyxel se e Regular Mail ZyXEL Communications A S Sj porten 4 41764 G teborg Sweden Ukraine Support E mail support ua zyxel com Sales E mail sales ua zyxel com Telephone 380 44 247 69 78 12 P 870M Ix Series User s Guide e Fax 380 44 494 49 32 Web Site www ua zyxel com e Regular Mail ZyXEL Ukraine 13 Pimonenko Str Kiev 04050 Ukraine United Kingdom Support E mail support zyxel co uk Sales E mail sales zyxel co uk Telephone 44 1344 303044 08707 555779 UK
4. P 870M I Series VDSL2 Modem User s Guide Version 1 00 Edition 1 5 2006 ZyXEL P 870M Ix Series User s Guide 1 Connections Your P 870M I Series P 870M I is a VDSL2 modem VDSL2 provides high speed Internet access up to 100 Mbits per second each way through a telephone line As a result your P 870M I is an ideal modem for Triple Play services such as voice video high definition television HDTV and interactive gaming The P 870M I Series consists of the following models P 870M I1 a VDSL2 modem for regular POTS lines e P 870M I3 a VDSL2 modem for ISDN lines Make the following connections to set up your P 870M I ap Do a mon mon POWER CONSOLE ETHERNET Oo DSL MODEM eo PHONE P 870M Ix Series User s Guide 1 Use a telephone wire to connect the P 870M I DSL port to the DSL or MODEM port on a splitter If you do not have a splitter connect the DSL port directly to the telephone jack 2 Use an Ethernet cable to connect the P 870M I ETHERNET port to the computer 3 Use the included power adaptor to connect the P 870M POWER socket to an appropriate power source 4 After you ve made these connections push in the power button If the POWER ETHERNET and VDSL lights are on or blinking you have set up the P 870M I correctly Test your Internet connection by visiting http www zyxel com or another web site If the lights behave differently or if
5. ZyXEL does not assume any liability arising out of the application or use of any products or software described herein Neither does it convey any license under its patent rights nor the patent rights of others ZyXEL further reserves the right to make changes in any products described herein without notice This publication is subject to change without notice Trademarks ZyNOS ZyXEL Network Operating System is a registered trademark of ZyXEL Communications Inc Other trademarks mentioned in this publication are used for identification purposes only and may be properties of their respective owners 14 P 870M Ix Series User s Guide 15
6. e the product or components to proper operating condition Any replacement will consist of a new or re manufactured functionally equivalent product of equal or higher value and will be solely at the discretion of ZyXEL This warranty shall not apply if the product has been modified misused tampered with damaged by an act of God or subjected to abnormal working conditions Note Repair or replacement as provided under this warranty is the exclusive remedy of the purchaser This warranty is in lieu of all other warranties express or implied including any implied warranty of merchantability or fitness for a particular use or purpose ZyXEL shall in no event be held liable for indirect or consequential damages of any kind to the purchaser To obtain the services of this warranty contact ZyXEL s Service Center for your Return Material Authorization number RMA Products must be returned Postage Prepaid It is recommended that the unit be insured when shipped Any returned products without proof of purchase or those with an out dated warranty will be repaired or replaced at the discretion of ZyXEL and the customer will be billed for parts and labor All repaired or replaced products will be shipped by ZyXEL to the corresponding return address Postage Paid This warranty gives you specific legal rights and you may also have other rights that vary from country to country Registration Register your product online to receive e mail notices of
7. f the P 870M I with the connection cables 5 Align the holes on the back of the P 870M I with the screws on the wall Hang the P 870M lI on the screws 4 Specifications Values are accurate at the time of writing Table 1 Device Specifications Feature Specification DSL Port P 870M I1 RJ11 connector for POTS P 870M I3 RJ 45 connector for ISDN ETHERNET Port RJ 45 connector 10 100 Mbps Auto sensing auto cross over MDI MDI X Power Supply ACIV 1A Power Consumption 7 W P 870M Ix Series User s Guide Table 1 Device Specifications continued Feature Specification Dimensions 128 mm L x 180 mm W x 36 mm H Operating Operating Temperature 0 to 40 C Requirements Storage Temperature 20 to 60 C Operating Humidity 20 to 85 RH Storage Humidity 20 to 95 RH Table 2 North American Plug Standards Feature Specification AC Power Adaptor Model AA 091A Input Power AC 120 V 60 Hz 1 A Output Power AC IV 1A Power Consumption 7 W Safety Standards UL CUL UL 1950 CSA C22 2 No 234 M90 Table 3 European Plug Standards Feature Specification AC Power Adaptor Model AA O91ABN Input Power AC 230 V 50 Hz 1 A Output Power AC IV 1A Power Consumption 7 W Safety Standards TUV CE EN 60950 P 870M Ix Series User s Guide Table 4 United Kingdom Plug Standards Feature Specification AC Power Ada
8. firmware upgrades and information at www zyxel com for global products or at www us zyxel com for North American products P 870M Ix Series User s Guide Customer Support Please have the following information ready when you contact customer support Product model and serial number e Warranty Information Date that you received your device Brief description of the problem and the steps you took to solve it Corporate Headquarters Worldwide Support E mail support zyxel com tw Sales E mail sales zyxel com tw Telephone 886 3 578 3942 e Fax 886 3 578 2439 e Web Site www zyxel com www europe zyxel com FTP Site ftp zyxel com ftp europe zyxel com e Regular Mail ZyXEL Communications Corp 6 Innovation Road II Science Park Hsinchu 300 Taiwan Czech Republic E mail info cz zyxel com Telephone 420 241 091 350 e Fax 420 241 091 359 e Web Site www zyxel cz e Regular Mail ZyXEL Communications Czech s r o Modransk 621 143 01 Praha 4 Modrany Ceska Republika Denmark Support E mail support zyxel dk Sales E mail sales zyxel dk Telephone 45 39 55 07 00 e Fax 45 39 55 07 07 e Web Site www zyxel dk e Regular Mail ZyXEL Communications A S Columbusvej 2860 Soeborg Denmark Finland Support E mail support zyxel fi Sales E mail sales zyxel fi Telephone 358 9 4780 8411 e Fax 358 9 4780 8448 e Web Site www zyxel fi e Regular Mail ZyXEL Communications Oy Malminkaari 10
9. hing to rest on the power cord and do NOT locate the product where anyone can walk on the power cord Do NOT install nor use your device during a thunderstorm There may be a remote risk of electric shock from lightning Do NOT expose your device to dampness dust or corrosive liquids Do NOT use this product near water for example in a wet basement or near a swimming pool Make sure to connect the cables to the correct ports Do NOT obstruct the device ventilation slots as insufficient airflow may harm your device Do NOT store things on the device Connect ONLY suitable accessories to the device Do not use the device outside and make sure all the con nections are indoors There may be a remote risk of electric shock from lightning P 870M Ix Series User s Guide 6 Related Documentation Please go to http www zyxel com for product news firmware documentation and other support materials ZyXEL Limited Warranty ZyXEL warrants to the original end user purchaser that this product is free from any defects in materials or workmanship for a period of up to two years from the date of purchase During the warranty period and upon proof of purchase should the product have indications of failure due to faulty workmanship and or materials ZyXEL will at its discretion repair or replace the defective products or components without charge for either parts or labor and to whatever extent it shall deem necessary to restor
10. on the user is encouraged to try to correct the interference by one or more of the following measures e Reorient or relocate the receiving antenna Increase the separation between the equipment and the receiver Connect the equipment into an outlet on a circuit different from that to which 13 P 870M Ix Series User s Guide the receiver is connected Consult the dealer or an experienced radio TV technician for help Notice 1 Changes or modifications not expressly approved by the party responsible for compliance could void the user s authority to operate the equipment This Class B digital apparatus complies with Canadian ICES 003 Cet appareil num rique de la classe B est conforme a la norme NMB 003 du Canada Viewing Certifications 1 Go to www zyxel com 2 Select your product from the drop down list box on the ZyXEL home page to go to that product s page 3 Select the certification you wish to view from this page Sa Copyright Copyright 2006 by ZyXEL Communications Corporation The contents of this publication may not be reproduced in any part or asa whole transcribed stored in a retrieval system translated into any language or transmitted in any form or by any means electronic mechanical magnetic optical chemical photocopying manual or otherwise without the prior written permission of ZyXEL Communications Corporation Published by ZyXEL Communications Corporation All rights reserved Disclaimer
11. ptor Model AD 0901000AK Input Power AC 230 V 50 Hz 1A Output Power AC9V 1A Power Consumption 7W Safety Standards TUV CE EN 60950 BS7002 Table 5 Australia and New Zealand Plug Standards Feature Specification AC Power Adaptor Model AA 091AE Input Power AC 240 V 50 Hz 1 A Output Power ACIV 1A Power Consumption 7 W Safety Standards NATA AS 3260 5 Safety Warnings For your safety be sure to read and follow all warning notices and instructions To reduce the risk of fire use only No 26 AWG American Wire Gauge or larger telecommunication line cord Do NOT open the device or unit Opening or removing cov ers can expose you to dangerous high voltage points or other risks ONLY qualified service personnel can service the device Please contact your vendor for further information P 870M Ix Series User s Guide Use ONLY the dedicated power supply for your device Con nect the power cord or power adaptor to the right supply volt age 110V AC in North America or 230V AC in Europe Do NOT use the device if the power supply is damaged as it might cause electrocution If the power supply is damaged remove it from the power outlet Do NOT attempt to repair the power supply Contact your local vendor to order a new power supply Place connecting cables carefully so that no one will step on them or stumble over them Do NOT allow anyt
12. you cannot connect to the Web site make sure the connections are correct If the lights are still different turn off the device wait a few seconds and turn it on again If the problem continues contact your local vendor P 870M Ix Series User s Guide 2 Lights ZyXEL P 800 series POWER ETHERNET VDSL o Light Status Description POWER Green The P 870M I is receiving power and ready for use Blinking The P 870M I is self testing Red The P 870M I detected an error while self testing or there is a device malfunction ETHERNET Green The P 870M I has an Ethernet connection with a computer Blinking The P 870M I is sending receiving data to from the computer Off The P 870M I does not have an Ethernet connection with a computer VDSL Green The P 870M I has a DSL connection Blinking The P 870M I is trying to establish a DSL connection 3 Wall mounting Instructions 1 Locate a high position on a sturdy wall that is free of obstructions P 870M Ix Series User s Guide 2 Drill two holes for the screws M3 10 The centers of the holes should be 108 mm apart Note Be careful to avoid damaging pipes or cables inside the wall when drilling holes for the screws 3 Do not screw the screws all the way into the wall Leave a small gap of about 0 5 cm between the heads of the screws and the wall 4 Make sure the screws can hold the weight o
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