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Zebra Z4Mplus User's Manual
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1. Ill Earth Live e The AC power plug and IEC 320 connector must bear the certification mark of at least one of the known international safety organizations shown below 9 94 Q 0 CO KEUS 99 v d C YOO a KZK Gd Pc NOM zt 122 Z4Mplus and Z6Mplus User Guide NDIX A 9 Connectors This appendix discusses the Serial Port connections and adaptors Content Printer Interface Technical Information 124 Serial Data Communications 124 Cable Specifications 124 Z4Mplus and Z6Mplus User Guide 123 DB 9 Connectors Printer Interface Technical Information Printer I nterface Technical nformation Serial Data Communications Hardware Control Signal Descriptions For all RS 232 input and output signals the Z4Mplus and Z6Mplus printers follow both the Electronics Industries Association EIA RS 232 and the Consultative Committee for International Telegraph and Telephone CCITT V 24 standard signal level specifications When DTR DSR handshaking is selected the Data Terminal Ready DTR control signal output from the printer controls when the host computer may send data DTR ACTIVE positive voltage permits the host to send data When the printer places DTR in the INACTIVE negative voltage state the host must not send data 4 Note When XON XOFF handshaking is selected data flow is controlled by the ASCII Control Codes DC1 XON and DC3 XOFF The DTR Control lead has
2. If the Print Method setting matches your media and ribbon choices press SETUP EXIT to leave the front panel menu SAVE CHANGES PERMANENT displays 29 Press SETUP EXIT again 30 SAVING PERMANENT displays One or more labels may feed out depending on your setting choices The LCD displays PRINTER READY If the Print Method setting does not match your media and ribbon choices follow the steps below 31 Press SELECT 32 Press PLUS or MINUS to scroll through the setting options Stop at the setting that matches your printer options Thermal Transfer or Direct Thermal 33 Press SELECT to accept the change 34 Press SETUP EXIT to leave the front panel menu SAVE CHANGES PERMANENT displays 35 Press SETUP EXIT again SAVING PERMANENT displays One or more labels may feed out depending on your settings The LCD displays PRINTER READY Z4Mplus and Z Mplus User Guide 25 Printer Setup Position the Label Sensor Position the Label Sensor There are two media sensors in this printer reflective and transmissive Reflective Sensor g A 26 The reflective sensor detects the start of label indicator the notch hole black mark or gap between die cut labels The reflective sensor must be positioned directly under the notch hole or black mark e anywhere along the width of the media if there is a gap between labels The glow of the red light through the media may help you accurately position
3. Raise the media access door and inspect the media compartment Save the carton and all packing material in case the printer needs to be shipped Contact your authorized Zebra reseller for instructions Depending on how your printer was ordered a power cord may or may not be included If one is not included or if the one included is not suitable for your requirements see AC Power Cord on page 122 A Caution For personnel and equipment safety always use a three prong plug with an earth ground connection to the AC power source Report Damage If you discover shipping damage Immediately notify the shipping company and file a damage report Q Important Zebra Technologies Corporation is not responsible for any damage incurred during the shipment of the equipment and will not repair this damage under warranty Keep the carton and all packing material for inspection Notify your local Zebra reseller Storage If you are not placing the printer into operation immediately repackage it using the original packing materials The printer may be stored under the following conditions Temperature 40 F to 140 F 40 C to 60 C Relative humidity 596 to 8596 non condensing 2 Z4Mplus and Z6Mplus User Guide Introduction A Z4Mplus and Z6Mplus Printer Overview Z4Mplus and Z6Mplus Printer Overview The following information is a general overview of the Z4Mplus and Z6Mplus printers operational controls and lo
4. All parts maintenance kits options kits and accessories are warranted to be free of defects in material and workmanship for 90 days except where otherwise noted from date of purchase This warranty becomes void if the item is modified improperly installed or used or damaged by accident or neglect xii Z4Mplus and Z6Mplus User Guide Printer Products RI Supplies Products Supplies are warranted to be free from defect in material and workmanship for a period of six 6 months for media and twelve 12 months for ribbon from the date of shipment by Zebra This is provided the user has complied with storage guidelines handling and usage of the supplies in Zebra printers Zebra s sole obligation under these warranties is to furnish parts and labor for the repair or possible replacement of products found to be defective in material or workmanship during the warranty period Zebra may in its discretion issue a credit for any such defective products in such amount as it deems reasonable Warranty Exclusions amp Conditions Statement The warranties provided above are the only warranties applicable No other warranties expressed or implied are given Zebra does not make any IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE in connection with its sale of products or services While Zebra s desire is to be responsive to specific needs and questions Zebra does not assume responsibility for any specific application to
5. Configuration and Calibration Sequence Display Shows Action Explanation Media and Ribbon Sensor Calibration Performing the manual calibration procedure resets the sensitivity of the sensors to detect the media and ribbon you are using more accurately With the sensors at their new sensitivity the printer then performs the manual calibration Changing the type of ribbon and or media may require resetting the sensitivity of the media and ribbon sensors SENSOR PROFILE Press SELECT to make change Sensor Profile Press PLUS to print a media sensor profile The media sensor profile may be used to troubleshoot registration problems that may be caused when the media sensor detects preprinted areas on the media or experiences difficulty in determining web location If the sensitivity of the media and or ribbon sensors MUST be adjusted use the manual calibration procedure MEDIA AND RIBBON Press SELECT to display MEDIA AND RIBBON CALIBRATE Manual Calibration Press PLUS 7 to start the calibration procedure This procedure is used to reset the sensitivity of the media and ribbon sensors The manual calibration is then performed LOAD BACKING Open the printhead Remove approximately 8 in 200 mm of labels from the media roll enough so that only the liner material is threaded between the media sensors when the media is loaded Close the printhead To cancel the operation press MINUS REMOVE RiBBON Open the printhe
6. If cutting tag stock or label liner material Tear off peel off bar Take label sensor Solvent Solvent Air blow Air blow Solvent Solvent Solvent Solvent Solvent and air blow Solvent Air blow Direct Thermal Mode After every roll of media or 500 feet of fanfold media Thermal Transfer Mode After every roll of ribbon or three rolls of media These intervals are intended as guidelines only You may have to clean more often depending upon your application and media After every roll of media or more often depending upon your application and media After every two or three rolls of media Once a month Once every six months Zebra recommends using the Preventive Maintenance Kit Part Number 47362 or a solution of 90 Isopropyl and 10 deionized water Gg 86 Note Zebra Technologies Corporation will not be responsible for damage caused by the use of cleaning fluids on the ZAMplus Z6Mplus printer Z4Mplus and Z6Mplus User Guide Routine Care and Adjustments Cleaning Procedures Clean the Exterior The exterior surfaces of the printer may be cleaned with a lint free cloth Do not use harsh or abrasive cleaning agents or solvents If necessary a mild detergent or desktop cleaner may be used sparingly Clean the I nterior Remove any accumulated dirt and lint from the interior of the printer using a soft bristle brush or vacuum cleaner Clean the Printhead and Plat
7. OUT OF MEMORY LERNEN GN There is not enough memory to Insufficient DRAM for the label length perform the function shown on downloaded fonts graphics and images icd lipat ie CSE Ensure that the device such as FLASH ge memory or PCMCIA card is installed and not write protected or full Ensure that the data 1s not directed to a device that is not installed or available 102 Z4Mplus and Z6Mplus User Guide Troubleshooting Print Quality Problems Print Quality Problems General print quality issues retention You are using an incorrect media and ribbon combination for your application The printer is set at an excessive print speed to achieve optimal quality The printer is set at an excessive darkness level to achieve optimal quality The printhead is dirty There is light printing or no printing on the left or right side of the label or the printed image is not sharp Consult your authorized Zebra reseller distributor for information and advice For optimal print quality set the print speed to a lower setting via ZPL II the driver software or front panel For optimal print quality set the darkness level to a lower setting via the front panel the driver or the software Clean the printhead according to the instructions on page 87 The pressure adjustment dials need to be adjusted Follow the printhead pressure adjustment instructions on page 17 Gray lines on blank labels with
8. PRINTER CONFIGURATION Zebra Technologies ZTC Z Mplus 300dpi i Zebra Technologies ZTC Z4Mplus 200dpi Qu DARKNESS PRINT SPEED TEAR OFF PRINT MODE SERIAL COMM BAUD DATA BITS PRRITY HOST HANDSHAKE PROTOCOL NETWORK ID COMMUNICATIONS CONTROL PREFIX FORMAT PREFIX DELIMITER CHAR ZPL MODE MEDIA POWER UP HEAD CLOSE BACKFEED LABEL TOP LEFT POSITION WEB S MEDIA S RIBBON TAKE TaS MEDIA LED RIBBON LED 2 LCD ADJUST MODES ENABLED MODES DISABLED i RESOLUTION FIRMWARE HARDWARE ID CONFIGURATION RAM ONBOARD FLASH FORMAT CONVERT INTERFACE ION IDLE DISPLAY RTC DATE IE NET II DARKNESS PRINT SPEED TERR OFF PRINT MODE UD DATA BITS HOST HANDSHAKE PROTOCOL NETWORK ID COMMUNICATIONS CONTROL PREFIX FORMAT PREFIX DELIMITER CHAR ZPL MODE MEDIA POWER UP MODES ENABLED DE i COMPACT FLASH RAM B MEMORY CARD ONBOARD FLASH FORMAT CONVERT gt ee Hy TERFACE E ODE DISPLAY RTC DATE RTC TIME ZEBRA NET II NONE ZEBRA AVI1890 03JDROS0114 33008 01 VH1 a PD i END DEDE AAAA FIRMWARE IN THIS PRINTER IS COPYRIGHTED FIRMWARE IN THIS PRINTER IS COPYRIGHTED The configuration may be changed either temporarily for specific label formats or ribbon and label stock or permanently by saving the new parameters in mem
9. covered by a limited warranty as indicated below Warranty period begins on purchase date Printhead Warranty Period Bar code label printer printheads 6 months Card printer printheads 12 months To qualify for this warranty the printhead must be returned to the factory or to an authorized service center Customers are not required to purchase Zebra supplies media and or ribbons for warranty qualification However if it is determined that the use of other manufacturer supplies has caused any defect in the printhead for which a warranty claim is made the user is responsible for Zebra s labor and material charges required to repair the defect The warranty becomes void if the printhead is physically worn or damaged also if it is determined that failure to follow the preventive maintenance schedule listed in the User s Guide has caused defect in the thermal printhead for which a warranty claim is made Software Software is warranted to be free of defects in material and workmanship for 30 days from the date of purchase In the event of notification within the warranty period of defects Zebra will replace the defective diskette or documentation Batteries Mobile printer batteries are warranted to be free of defects in material and workmanship for 90 days from date of purchase In the event of notification within the warranty period Zebra will replace the defective battery provided there has not been damage resulting from user abuse Parts
10. 485 cables allow serial transmission up to 4000 ft 1 2 km Check cable length and shielding and confirm the appropriate RS 232 RS 422 or RS 485 setting is being used Check the printer driver or software communications settings A label format was sent to the printer but not recognized The DATA light flashes but no printing occurs 106 Z4Mplus and Z6Mplus User Guide Troubleshooting Print Quality Problems rete ston The prefix and delimiter Verify the prefix and delimiter characters characters set in the printer do See page 75 not match the ones in the label format Incorrect data is being sent to Check the communication settings on the the printer computer Ensure they match the printer settings Z4Mplus and Z6Mplus User Guide 107 Troubleshooting Printer Diagnostics Printer Diagnostics Power On Self Test A Power On Self Test POST is performed automatically each time the printer is turned on During this test sequence the front panel lights and liquid crystal display LCD monitor the progress of the POST If the printer fails any of these tests the word FAILED is display If this occurs notify an authorized Zebra reseller Additional Printer Self Tests These self tests produce sample printouts and provide specific information that help determine the operating conditions for the printer Each self test is enabled by pressing a specific front panel key or combination of keys while turning the
11. Action Explanation PROTOCOL Press SELECT to make change Setting Protocol Press PLUS or MINUS to display other choices Default None Selections None Zebra ACK NACK Press SELECT to accept the change Protocol is a type of error checking system Depending on the selection an indicator may be sent from the printer to the host computer signifying that data has been received Select the protocol that is requested by the host computer Further details on protocol can be found in the ZPL II Programming Guide Volume I Zebra is the same as ACK_NACK except that with Zebra the response messages are sequenced If Zebra is selected printer must use DTR DSR host handshake protocol NETWORK ID Press SELECT to make change Setting Network ID Press MINUS to move to the next digit position press PLUS to increase the value of the digit Default 000 Range 000 to 999 Press SELECT to accept the change Network ID is used to assign a unique number to a printer used in an RS 422 RS 485 network This gives the host computer the means to address a specific printer If the printer is used in a network you must select a network ID number This does not affect TCP IP or IPX networks Z4Mplus and Z6Mplus User Guide 73 74 Configuration Configuration and Calibration Sequence Display Shows Action Explanation COMMUNICATIONS Press SELECT to make change Setting Communications Mode Press PLUS
12. Display Shows Action Explanation TEAR OFF PRINT MODE Press SELECT to make change Adjusting the Tear off Position Press PLUS to increase the value press MINUS to decrease the value Each press adjusts the tear off position by four dot rows Default 0 Range 120 to 120 Press SELECT to accept the change This parameter establishes the position of the media over the tear off peel off bar after printing The label and liner can be torn off or cut between labels Press SELECT to make change Selecting Print Mode Press PLUS or MINUS to display other choices Default Tear off Selections Tear off cutter peel off rewind Press SELECT to accept the change Print mode settings tell the printer the method of media delivery that you wish to use Be sure to select a print mode that your hardware configuration supports as some selections displayed are for optional printer features Z4Mplus and Z6Mplus User Guide Configuration HI Configuration and Calibration Sequence Display Shows Action Explanation MEDIA TYPE Press SELECT to make change Setting Media Type Press PLUS or MINUS to display other choices Default Non Continuous Selections Non continuous Continuous Press SELECT to accept the change This parameter tells the printer the type of media you are using Selecting continuous media requires that you include a label length instruction in your label format LLxxxx if you
13. PC te 8 UE a 89 Clean the Interior uus quus ok aet n Rn Nae he EORR OX RR AIR ale dees 89 Clean the SensolS uw oe ena ate de e cde qe e a CR ew Qe Cdi Tation 91 Clean the Rewind Option xax seam RR RE ERE See eee ewe een 92 Clean the Peel Off Assembly 2 200000 ce seen eee e eee e eee eee 94 Clean the Cutter Module sss ax bebe aed Sede ease ee ebb bw awd RR Ro ds 95 9 Troubleshooting essax edu d ACE n Ero RR solo S RR CR wees 99 LCD Error Conditions and Warnings eee eee 100 Error ConditionS 244 222 m a aom RC Rana Rr Rm RR CR CR RR eek RC ee as 100 cupo Pr m 103 Print Quality Problems 2 2 24 sess cues ec ee Seed dees EE REEXEERR I RES 105 Calibrations ees suas dcos eee tienes he aoe es oS WEE RE NR Ru 107 Communication Problems 2 0008 cess eke ened eae ewe eas ee Rm ewe 108 Z4Mplus and Z6Mplus User Guide xxiii A Table of Contents iP ar EIU 110 Power On Self TeSlic ses Sewanee GR Rura Rar UR ete ER Ree 110 Additional Printer Self Tests 2 0 0 0 cee eee eee eee eee 110 Cancel Self TeSt eta evened eyed de oie ce ew dee XE RR RE RE 111 Pause Self TES ca ciim acd eR Rn vee RCM RO Qe oe ot oe RR RR 112 E ebc WIcPPTMCDRITPTr PIT 113 Communications Diagnostics Test ccce eere 114 10 Specifications xaakasu eux AOEROR RR REO C RR 115 General Specifications a au vtce amo ma dox aC trc OR bed be ROC SCR e iron 116 Printing Specifications esessdsaceiERRERRERRT
14. PRINTER CONFIGURATION PRINTER CONFIGURATION Zebra Technologies Zebra Technologies ZTC Z6Mplus 300dpi 2TC Z4Mplus 200dpi i T NEUEN DARKNESS DARK 2 IPS PRINT SPEED PRINT SPEED F000 sli pe eee eee TERR OFF TEAR OFF TEAR OFF ee eee PRINT MODE PRINT MODE NON CONTINUOUS MEDIA TYPE MEDIA TYPE Da pru Sn ate ok SENSOR TYPE WEB SENSOR TYPE AUTO SELECT SENSOR SELECT AUTO SELECT SENSOR SELECT THERMAL TRANS PRINT METHOD THERMAL IRANS PRINT DTH j 168 00718 M PRINT WIDTH i200 m PRINT RIRIH ere rere LABEL LENGTH 38 01N 38819 1112 MAXIMUM LENGTH 35 bin S88 M MAXIMUM LENGTH BIDIRECTIONAL Diras PARALLEL COMM BIDIRECTIONAL PARALLEL COMM RAIA v NAs sret SERIAL COMM RS232 SERIAL COMM ACE ebd p Y BAUD 9600 gt BAUD 8 BITS 222222222272 DATA BITS ONES op eile NONE I oll lllll PARITY XON xOFF HOST HANDSHAKE NONE EILIT PROTOL S E es e PRT OCO a COO iets cinia xk base NETWORK ID WA l COMMUNICATIONS NORMAL MODE COMMUNICATIONS Ped Y uda HOM CONTROL PREFIX lt gt EH CONTROL PREFIX e S FORMAT PREFIX SEH FORMAT PREFIX 2CH DELIMITER CHAR CH DELIMITER CHAR ZPL II ZPL MODE 2PL II ZPL MODE CALIBRATION MEDIA POWER UP CALIBRATION MEDIA POWER UP CALIBRATION HEAD CLOSE CALIBRATION HERD CLOSE DEFAULT BACKFEED DEFAULT BACKFEED 000 LABEL TOP 040 LABEL TOP 0000 E LEFT POSITION 0000 LEFT P
15. This parameter allows changing of the date If RTC is installed RTC Time Press SELECT to change Press PLUS to change value press MINUS to change position Press SELECT to accept the change This parameter allows changing of time Z4Mplus and Z6Mplus User Guide Configuration E Configuration and Calibration Sequence Display Shows Action Explanation PASSWORD LEVEL Press SELECT to make change Password Level Press PLUS or MINUS to display other choices Default Selected items Selections Selected items all items Press SELECT to accept the change This parameter allows you to select whether certain Zebra selected menu items selected items or all menu items all items are password protected IP RESOLUTION Press SELECT to make change IP Resolution Press PLUS or MINUS to display other choices Default Dynamic Selections Dynamic permanent Press SELECT to accept the change Depending on the selection allows either the user permanent or the server dynamic to select the IP address For more information see ZebraNet Networking PrintServer II Installation and Users Guide IP PROTOCOLS Press SELECT to make change IP Protocols Press PLUS or MINUS to display other choices Default All Selections All gleaning only RARP BOOTP DHCP DHCP BOOTP Press SELECT to accept the change If dynamic was chosen in the previous parameter this selection determi
16. User Guide 59 Configuration Configuration Leave the Setup Mode d Note Once the password has been entered correctly it does not have to be entered again unless you leave and re enter the programming mode using SETUP EXIT Note You can disable the password protection feature to no longer prompt you for a password by setting the password to 2099 via the KP ZPL ZPL II command To re enable the password protection feature send the ZPL ZPL II command KPx where x can be any number that is one to four digits in length except 2 You can leave the program mode at any time by pressing SETUP EXIT The SAVE CHANGES display appears There are five choices which are described below Pressing PLUS or MINUS displays other choices and pressing SELECT selects the displayed choice PERMANENT Permanently saves the changes Values are stored in the printer even when power is turned off TEMPORARY Saves the changes until you change them again or until power is turned off CANCEL Cancels all changes from the time you pressed SETUP EXIT except for darkness and tear off settings if they were changed LOAD DEFAULTS Loads factory defaults LOAD LAST SAVE Loads values from the last permanent save Press SETUP EXIT again to save your choice 60 Z4Mplus and Z6Mplus User Guide Configuration a Configuration and Calibration Sequence Configuration and Calibration Sequence Display Shows PRINTER RE
17. Z4Mplus and Z6Mplus User Guide xix E Printer Software and Firmware License Agreement XX Z4Mplus and Z6Mplus User Guide le of Contents 1 Proprietary Statement ss ieee crise owt xe Rs Product Improvements x aaa care v ode rd CR RR RORIS ECC RR cewek FCC Compliance Statement 233 rex xurhSx Fr am x Rare RW n Rn Canadian DOC Compliance Statement l s Liability Disclaimer 4 22 uiiu hr hh RR ERR EROR dawn Limitation or Liability s ese eye ETE RU REP OCEK ES EFE ERE ERE 2 575 Pr DECLARATION OF CONFORMITY eeeeeeee nnn Printer F MOQUCS i cet ew waedLeE TV andert enan dE eate REIP Printer Software and Firmware License Agreement Z4Mplus and Z6Mplus User Guide xxviii xxviii xxi A Table of Contents 3e ntrod cti cuase szica wks ose oiean ee ee bees cece PC EYE NOE 1 InsSpect IDE Pninlel lt lt ct usSutevenstocreceiteus ee eteesedxcensiceet s 2 Report Damage ssa mos pe mimi a a te ue uos mede d i pce o cars 2 DIOIAGS aie is cetecntet an ve bares mors cee erel ae bai des nce eui te 2 Z4Mplus and Z6Mplus Printer Overview eee eee 3 Front Panels 5 aos ov cd ism RR piia et atieedsnewad sheet ease wares 3 Printer Side View PPP rrr 5 4 e Printer Setup 2229233 x xad ha ER ELE RE ERR ER FR RC 7 Before YOU Beg il ssanceteuscsdewe vege cee deters FERE era RO a a a aa he 8 i EM 8 RIDDOM veh pia ed CREER RAUS EFE Ea EE ERN RRSAASCERES Ga tq RR REA 9 Ty
18. and remove ribbon Ensure that the printer driver or software settings are correctly set 98 Z4Mplus and Z6Mplus User Guide Troubleshooting LCD Error Conditions and Warnings Error condition PAPER OUT resem ston NN The media is not loaded or loaded incorrectly The media sensor is not positioned properly The printer is set for non continuous media but continuous media is loaded The incorrect media sensor is being used Reload the media See Load Roll Media beginning on page 38 Check the position of the reflective sensor See Position the Label Sensor on page 26 Either load the correct media or set the printer for the correct media type via the front panel Ensure that the printer driver or software settings are correctly set Calibrate the printer see page 15 Via the front panel locate the SENSOR SELECT menu item page 64 and manually select the correct sensing method Z4Mplus and Z6Mplus User Guide 99 100 Troubleshooting LCD Error Conditions and Warnings Error condition HEAD OPEN resem sen The printhead is not fully Close the printhead closed The ribbon is loaded incorrectly Correctly align the ribbon with the guide it is covering the head open mark on the strip plate before closing the sensor printhead assembly See Position the Label Sensor on page 26 Print method is incorrectly set Via the front panel locate the PRINT METHOD menu item page 64 and
19. hold CANCEL 110 Z4Mplus and Z6Mplus User Guide Troubleshooting Printer Diagnostics Feed Self Test See the illustration at right Perform the following procedure to complete the Feed Self Test 1 Turn the printer Off O i m X i 2 Press and hold FEED while turning the ij printer On I ES 3 Release FEED after the DATA light turns u off approximately five seconds VIENI Feed Self Test prints out at various darkness settings above and below that of the darkness value shown on the configuration label Examine these labels and determine which one has the best darkness setting for your application This value can be entered into the printer by setting the darkness during the configuration procedure See page 22 for more information The value printed on that label is added to plus or subtracted from minus the darkness value specified on the configuration label The resulting numeric value 0 to 30 1s the best darkness value for that specific media and ribbon combination Z4Mplus and Z Mplus User Guide 111 Troubleshooting Printer Diagnostics Communications Diagnostics Test This test is controlled from the front panel display See page 75 A typical printout from this test is shown in below Turn the printer Off O to exit this self test P Note This label is inverted when printed prints upside down FS FO394 25 AA E 4n 4r x1 3 N 48 a FDc 2908 2999
20. in 1143 mm 29 in 737 mm inch Bar code 203 dots 5 mil to 50 mil 5 mil to 50 mil modulus inch X dimension 300 dots 3 3 mil to 33 mil 3 3 mil to 33 mil inch Programmable 203 dots Per second Per second Per second Per second constant print inch 7in 8in 9in 178 mm 7 in 8 in 178 mm speeds 10 in 203 mm 9 in 10 in 203 mm 229 mm 229 mm 254 mm 254 mm 300 dots Per second Per second Per second Per second inch 2 in 3 in 4in 51mm 2 in 3 in 51 mm 5 in 6 in 76 mm 4 in 5 in 76 mm 102 mm 6 in 102 mm 127 mm 127 mm 152 mm 152 mm Thin film printhead with energy control Z4Mplus and Z6Mplus User Guide 115 Specifications Media Specifications Media Specifications Label length Minimum Tear off 0 5 in 13 mm 0 5 in 13 mm Peel off 1 in 25 4 mm l in 25 4 mm Rewind 0 5 in 13 mm 0 5 in 13 mm Cutter 1 in 25 4 mm 1 5 in 38 1 mm Maximum 39 in 991 mm 39 in 991 mm Label width Minimum 1 in 25 4 mm 2 in 51 mm Maximum Tear Cutter 4 5 in 114 mm 7 0 in 178 mm Peel 4 25 in 108 mm 6 75 in 171 mm Rewind Total thickness includes Minimum 0 0023 in 0 058 mm 0 0023 in 0 058 mm Dan Maximum 0 010 in 0 25 mm 0 010 in 0 25 mm Core size 3 in 76 mm 3 in 76 mm Maximum roll diameter 8 in 203 mm 8 in 203 mm Inter label gap Minimum 0 079 in 2mm 0 079 in 2mm Preferred 0 118 in 3mm 0 118 in 3mm Maximum 0 157 in 4mm 0 157 in 4mm Ticket tag notch size width x length 0 236 in x 6mm x3
21. no consistent pattern rien ston CH The printhead is dirty Clean the printhead according to the instructions on page 87 Light consistent vertical lines running through all labels retention The printhead or platen roller is dirty Clean the printhead platen roller or both according to the instructions on page 87 Z4Mplus and Z6Mplus User Guide 103 104 Troubleshooting Print Quality Problems I ntermittent creases on the left and right edges of the label tiem ston M There is too much pressure on the printhead Reduce the printhead pressure See Set Printhead Pressure on page 17 Wrinkled ribbon tem scion The ribbon is not loaded correctly The darkness setting is incorrect Incorrect printhead pressure or balance The media is not feeding correctly It is walking from side to side Load the ribbon correctly See Load the Ribbon on page 54 Set the darkness to the lowest possible setting for good print quality See DARKNESS on page 61 Set the pressure to the minimum required for good print quality See Set Printhead Pressure on page 17 Make sure that the media guide and media supply guide touch the edge of the media Z4Mplus and Z6Mplus User Guide Troubleshooting Print Quality Problems Calibration tem Son Loss of printing registration on Adjust the reflective sensor position See labels Excessive vertical drift page 26 a d NOR Set the printer fo
22. or MINUS to display other choices Default Normal mode Selections Normal mode diagnostics Press SELECT to accept the change The communication diagnostics mode is a troubleshooting tool for checking the interconnection between the printer and the host computer When diagnostics is selected all data sent from the host computer to the printer is printed as straight ASCII hex characters The printer prints all characters received including control codes like CR carriage return A sample printout is shown on page 112 Notes on diagnostic printouts FE indicates a framing error OE indicates an overrun error PE indicates a parity error NE indicates noise For any errors check that your communication parameters are correct Set the print width equal to or less than the label width used for the test See page 65 for more information Z4Mplus and Z6Mplus User Guide Configuration E Configuration and Calibration Sequence Display Shows Action Explanation Selecting Prefix and Delimiter Characters Prefix and delimiter characters are 2 digit hex values used within the ZPL ZPL II formats sent to the printer The printer uses the last prefix and delimiter characters sent to it whether from a ZPL II instruction or from the front panel DO NOT use the same hex value for the control format and delimiter character The printer needs to see different characters to function properly CONTROL PREFIX Press SELECT to m
23. pressure high speed or high volume This contamination builds up on the printhead elements creating a barrier to the heat transformation required to produce high quality images Contaminant buildup occurs gradually and results in poor print quality that may look like faded print or a failed print element This buildup resists cleaning with presoaked swabs and can be difficult to remove Follow the recommendations below to avoid contamination buildup on the printhead To avoid ribbon backcoating and buildup Use thermal transfer ribbons that have been specially cured to provide backcoat protection for high demand applications These ribbons sometimes referred to as anti stick ribbons also dissipate static and provide more lubrication Follow the recommended Printhead Preventive Maintenance procedures Use Zebra s Save a Printhead cleaning film to remove printhead contamination buildup quickly and easily Save a Printhead Cleaning Film Save a Printhead cleaning film is a specially coated film that removes contamination buildup without damaging the printhead Save a Printhead cleaning film extends the life of your printhead reduces maintenance downtime and the cost of replacing a printhead and is an inexpensive easy and quick way to remove contaminants without removing the printhead Use Save a Printhead cleaning film when you see degrading print quality that looks like faded print or a failed print element that cannot be correct
24. printer On I Keep the key s depressed until the DATA light turns off approximately five seconds When the Power On Self Test is complete the selected self test starts automatically 29 Note When performing self tests avoid sending a label format to the printer In the case of a remote host disconnect all data interface cables from the printer Whencancelling a selftest prior to its actual completion always turn the printer Off O and then back on to reset the printer When performing these self tests while in the Peel Off Mode you must remove the labels as they become available f your media is not wide enough or long enough unexpected or undesired results may occur Ensure your print width is set correctly for the media you are using before you run any self tests otherwise the test may print out on the platen roller See page 65 for information on setting the print width 108 Z4Mplus and Z6Mplus User Guide Troubleshooting Printer Diagnostics Cancel Self Test This self test prints a listing of the configuration parameters currently stored in the printer s memory See the labels below Depending on the options ordered your label may look different Perform the following procedure to complete the Cancel Self Test 1 Turn the printer Off O 2 Press and hold CANCEL while turning the printer On I 3 Release CANCEL after the DATA light turns off approximately five seconds PRINTER CONFIGURATION
25. select thermal transfer mode Ensure that the printer driver and or software settings are correctly set The ribbon is loaded Remove the ribbon and set the printer to direct thermal mode See PRINT MODE on page 62 Ensure that the printer driver and or software settings are correctly set Z4Mplus and Z6Mplus User Guide Troubleshooting LCD Error Conditions and Warnings Warnings Warning HEAD OVER TEMP AN Caution The printhead is hot and can cause severe burns Allow the printhead to cool The printhead is over Allow the printer to cool Printing temperature automatically resumes when the printhead elements cool to an acceptable operating temperature Warning HEAD UNDER TEMP AN Caution The printhead is hot and can cause severe burns Allow the printhead to cool The printhead is under Continue printing while the printhead temperature reaches the correct operating temperature The environment may be too cold for proper printing Relocate the printer to a warmer area Z4Mplus and Z6Mplus User Guide 101 Troubleshooting LCD Error Conditions and Warnings Warning CUTTER J AM with your fingers rien ston M Cutter blade is in the media Turn off the printer power and unplug the path printer Inspect the cutter module for debris and clean as needed following the cleaning instructions on page 93 A Caution Cutter blade is sharp Use caution when cleaning Do not rub the blade
26. the reflective sensor Note If you are using continuous media position the reflective sensor anywhere under the media to detect an out of paper condition The reflective sensor is compatible with most types of media If you have difficulties with calibration use the transmissive sensor See Transmissive Sensor on page 28 Adjust the Reflective Sensor Refer to the illustration on the next page See the instructions below to adjust the reflective sensor 1 Open the printhead assembly by pressing the printhead open lever Caution Ensure printhead is fully open and engaged in the up position Failure to latch in the up position could result in the printhead falling on your hand during the procedure 2 Locate the reflective sensor positioning lever 3 Move the reflective sensor positioning lever across the width of the media until the reflective sensor aligns with the gap or notch The glow of the red light assists in the proper placement of the reflective sensor Z4Mplus and Z6Mplus User Guide Printer Setup Position the Label Sensor 4 Close the printhead assembly Number Description 1 Printhead Assembly 2 Reflective Sensor 3 Adjustment Lever 4 Printhead Open Lever Z4Mplus and Z6Mplus User Guide 27 Printer Setup Position the Label Sensor Transmissive Sensor The standard transmissive sensor is in a fixed position and enabled from the front panel For more detailed information see SENS
27. the liner take up spindle Slide the liner from the take up spindle Note The liner slide moves back in place once the liner is removed Peel Mode A 46 See the instructions below to load media in Rewind Peel Mode Refer to the illustration on the next page 1 Press the printhead open lever The printhead assembly springs up Caution Ensure printhead is fully open and engaged in the up position Failure to latch in the up position could result in the printhead falling on your hand during the procedure Aah wn 8 9 Flip down the media supply guide Slide the media guide as far from the main frame as possible Place the roll of labels on the media supply hanger as shown Flip up the media supply guide Slide in the media supply guide until it just touches but does not restrict the edge of the media Feed the labels under the dancer through the slot in the transmissive sensor and under the ribbon sensor Pull approximately 36 in 900 mm of label through the front of the printer Remove the labels from the first 18 in 450 mm of media 10 Ensure the media is against the back of the transmissive sensor Slide in the media guide until it touches but does not restrict the edge of the media Z4Mplus and Z6Mplus User Guide Printer Basics E Load Roll Media 11 Pull down the peel lever to open the peel assembly 12 Feed the media over the tear off peel off bar and through the slot in th
28. with solvent and a swab 5 Close the peel assembly yj Note When cleaning the tear off peel off bar or the pinch roller remove excess solvent with a pad to ensure the solvent has dried before printing 6 Close the printhead assembly 92 Z4Mplus and Z6Mplus User Guide Routine Care and Adjustments Cleaning Procedures Clean the Cutter Module Cutter option required A Caution For personnel safety always turn off and unplug the printer before performing this procedure Refer to the illustration on the next page and the procedures below to clean adhesive off of the upper and lower cutter blades 1 Remove the cutter shield by removing the thumbscrew and lock washer Caution Cutter blade is sharp Use caution when cleaning Do not rub the blade with your fingers 2 o Using the Preventive Maintenance Kit Zebra part number 47362 or a solution of 90 Isopropyl and 10 deionized water and swab wipe along the upper cutter blade To expose the lower cutter blade turn the cutter motor thumbnut counterclockwise until you see the V shaped lower cutter blade Clean the lower blade following the instructions in step 2 Replace the cutter shield When you have finished cleaning the cutter module plug in and turn on the printer The lower cutter blade returns to its correct operating position If the cutter continues to perform unsatisfactorily contact an authorized service technician 93 Z4Mplus
29. 5 4mm 118 Z4Mplus and Z6Mplus User Guide Options Specifications Options Cutter Peel off Liner take up PCMCIA card socket supports Zebra Rapid Flash and ATA formats Linear Memory Card Zebra Rapid Flash 8MB and 32MB Compact Flash 32MB 64MB 128MB and 256MB 300 dpi printhead Rewind Adjustable transmissive sensor External PrintServer nternal PrintServer Cutter Peel off Not Available PCMCIA card socket supports Zebra Rapid Flash and ATA formats Linear Memory Card Zebra Rapid Flash 8MB and 32MB Compact Flash 32MB 64MB 128MB and 256MB 300 dpi printhead Rewind Not Available External PrintServer nternal PrintServer Z4Mplus and Z6Mplus User Guide 119 Specifications Zebra Programming Language ZPL Il Zebra Programming Language ZPL 11 ZAM Z6Mplus ZPL I Features e Downloadable graphics with data Programmable quantity with print compression pause Bit image data transfer and Communicates in printable ASCII printing mixed text graphics characters Format inversion Controlled via mainframe mini PC portable data terminal Mirror image printing n Spec OCR A and OCR B Four position field rotation UPC EAN 0 90 180 270 nominal 100 magnification 6 dots mm printheads only Slew command Serialized fields 120 Z4Mplus and Z6Mplus User Guide Bar codes ZAM Z6Mplus Bar Code F
30. 9999 FS JH 28 ZU 3 3 46 m3 D M AFO 50 AAN 18 9 FDCENTER STA 7 Ab 434 43 45 Loading Factory Defaults Perform the following procedure to load the factory defaults 1 Press SETUP EXIT two times 2 Use PLUS or MINUS to scroll through the SAVE CHANGES choices 3 When LOAD DEFAULTS displays press SETUP EXIT 112 Z4Mplus and Z6Mplus User Guide PTER 8 ifications Z4Mplus and Z6Mplus User Guide Contents General Specifications 114 Printing Specifications Ls 115 Media Specifications 116 Ribbon Specifications 118 ODtiOlS s ss mm ken ee dee a 119 Zebra Programming Language ZPL Il 120 Bar codes isle sh rk RR Rr E ER 121 AC Power Cord 2000 ee eee eee eeee 122 Power Line Cord Specifications 122 This chapter contains all needed specifications on the Z4Mplus and Z6Mplus printers 113 Specifications General Specifications General Specifications General Specifications Height 13 3 in 338 mm 13 3 in 338 mm Width 10 9 in 277 mm 13 4 in 341 mm Depth 18 7 in 475 mm 18 7 in 475 mm Weight without options 32 4 lbs 14 7 kg 34 7 Ibs 16 kg Electrical 90 265 VAC 48 62 Hz 5 Amps 90 265 VAC 48 62 Hz 5 Amps fused fused Agency Approvals UL 1950 CISPR 22 class B CSA 22 2 No 950 95 IEC60950 EN60950 EN500824 EN55022 class B EN55024 EN61000 3 2 3 3 Complies with FCC Class
31. ADY Set Print Parameters DARKNESS PRINT SPEED Action Explanation Normal printer operation Press SELECT to make change Adjusting Print Darkness Press PLUS to increase darkness Press MINUS to decrease darkness Default 10 Range 0 to 30 Press SELECT to accept the change Darkness settings are dependent upon a variety of factors including ribbon type media and the condition of the printhead You may adjust the darkness for consistent high quality printing If printing is too light or if there are voids in printed areas increase the darkness If printing is too dark or if there is spreading or bleeding of printed areas decrease the darkness Feed Self Test on page 111 can also be used to determine the best darkness setting Since the darkness setting takes effect immediately you can see the results on labels that are currently printing Set the darkness to the lowest setting that provides good print quality Darkness set too high may cause ink smearing or it may burn through the ribbon Darkness settings may also be changed by the driver or software settings Press SELECT to make change Adjusting print speed Press PLUS to increase print speed and MINUS to decrease print speed Speed is measured in inches per second ips The default is 2 ips Press SELECT to accept the change Z4Mplus and Z6Mplus User Guide 61 62 Configuration Configuration and Calibration Sequence
32. B and Canadian Doc Class A rules Carries the CE mark of compliance Product markings cULus CE Marking FCC B ICES 003 VCCI C Tick NOM IRAM CCC GOST R BSMI Temperature Operating 40 to 104 F 5 to 40 C 40 to 104 F 5 to 40 C Storage 40 to 140 F 40 to 60 C 40 to 140 F 40 to 60 C Relative Operating 20 to 85 non condensing 20 to 85 non condensing Humidit unndity Storage 5 to 85 non condensing 5 to 85 non condensing Communication Interface RS 232 CCITT V 24 serial data interface 110 to115000 baud parity bits character 7 or 8 data bit and XON XOFF RTS CTS or DTR DSR handshake protocol required 750mA at 5 V from pin 9 8 bit parallel data interface supports IEEE 1284 bi directional parallel ECP and nibble mode compliant Error detection CRC protocol 114 Z4Mplus and Z6Mplus User Guide Specifications a Printing Specifications Printing Specifications Print resolution 203 dots inch 8 dots mm 203 dots inch 8 dots mm 300 dots inch 12 dots mm 300 dots inch 12 dots mm Dot size 203 dpi 0 00492 in x 0 125 mm x 0 00492 in x 0 125 mmx width x 0 00492 in 0 125 mm 0 00492 in 0 125 mm length 300 dpi 0 0033 in x 0 084mmx 0 0033inx 0 084mmx 0 0039 in 0 099 mm 0 0039 in 0 099 mm Maximum 203 dpi 4 09 in 104 mm i r 6 in mm pom canga Adan 106 mm Minimum print length 1 dot row 1 dot row Maximum 203 dots 105 in 2667 mm 65 in 1651 mm print length inch 300 dots 45
33. Change Modes Press once to use PLUS and MINUS to change the values of the selection Press again to use PLUS and MINUS to scroll through the menu items PLUS Scrolls to the next selection scroll mode PLUS Increases the value change mode Answers yes Prints a label when applicable MINUS Scrolls to the previous selection scroll mode MINUS Decreases the value change mode Selects the digit you wish to change Answers no Z4Mplus and Z6Mplus User Guide Printer Basics E Printer Overview Front Panel Lights ie site inden POWER Off The printer is off or no power is applied On The printer is on PAUSE Off Normal printer operation On The printer has stopped all printing operations Flashing Peel Off Mode the Pause light flashes when the label is available and when initializing FLASH or PCMCIA memory ERROR Off Normal printer operation no errors Slow RIBBON IN warning HEAD UNDER TEMP flashing warning or HEAD OVER TEMP error Fast flashing HEAD OPEN error On PAPER OUT RIBBON OUT or CUTTER JAM errors DATA Off Normal printer operation no data being received or processed One flash CANCEL is pressed and a format is successfully cancelled Slow The printer is unable to accept more data from flashing the host Fastflashing The printer is receiving data On A partial format has been received and no subsequent dat
34. D displays When formatting is complete FORMAT CARD displays Press SELECT to accept the change Depending on the amount of memory in the memory card initialization may take up to three minutes to complete Z4Mplus and Z6Mplus User Guide 67 Configuration Configuration and Calibration Sequence Display Shows Action Explanation INIT FLASH MEM Initialize Flash Memory Caution Perform this operation only when it is necessary to erase all previously stored information from the FLASH memory Press SELECT to make change Press SETUP EXIT to bypass this function Press PLUS to select YES If your printer is set to require a password you are prompted to enter the password Enter the password and then press SELECT The display asks INITIALIZE FLASH Press PLUS to select YES The front panel LCD asks ARE YOU SURE Press PLUS YES to begin initialization or Press MINUS No to cancel the request and return to INITIALIZE FLASH prompt Press SETUP EXIT followed by SELECT If initialization is still in process the front panel display flashes back and forth between the two phrases CHECKING E MEMORY and PRINTER IDLE When initialization is complete the printer automatically exits the configuration mode and the front panel displays PRINTER READY Depending on the amount of free FLASH memory initialization may take up to one minute to complete Z4Mplus and Z6Mplus User Guide Configuration HI
35. ELECT to accept the change The label top position adjusts the print position vertically on the label Positive numbers adjust the label top position further down the label away from the printhead negative numbers adjust the position up the label toward the printhead Z4Mplus and Z6Mplus User Guide Configuration E Configuration and Calibration Sequence Display Shows Action Explanation LEFT POSITION Press SELECT to make change Adjusting Left Position Press MINUS to move to the next position press PLUS to change between and to increase the value of the digit The displayed value represents dots Default 0000 Range 9999 to 9999 Press SELECT to accept the change For a negative value enter the value before changing to the minus sign This parameter establishes how far from the left edge of a label the format begins to print by adjusting horizontal positioning on the label Positive numbers adjust the printing to the left by the number of dots selected negative numbers shift printing to the right WEB S Press SELECT to make change MEDIA S These parameters are automatically set during the calibration RIBBON S procedure They should only be changed by a qualified service technician See the Maintenance Manual for more TAKE LABEL S information on these parameters MEDIA LED Press PLUS repeatedly to skip these parameters RIBBON LED LCD ADJUST Press SELECT to make change LCD Display Adj
36. Index 3 E Index Index 4 ZAMplus and Z Mplus User Guide
37. LUS to increase the value press MINUS to decrease the value Default is 39 in 991 mm for non continuous material Press SELECT to accept the change Always set the value to at least 1 in 25 4 mm longer than the longest label to be used in the printer LIST FONTS Press SELECT to select List Fonts Press PLUS to print a label listing all of the available fonts This selection is used to print a label that lists all of the fonts currently available in the printer including standard printer fonts plus any optional fonts Fonts may be stored in RAM FLASH memory font EPROMs or font cards LIST BAR CODES Press SELECT to select List Bar Codes Press PLUS to print a label listing all of the available bar codes This selection is used to print a label that lists all of the bar codes currently available in the printer Z4Mplus and Z6Mplus User Guide 65 Configuration Configuration and Calibration Sequence Display Shows Action Explanation LIST IMAGES Press SELECT to select List Images Press PLUS to print a label listing all of the available images This selection is used to print a label that lists all of the images currently stored in the printer s RAM FLASH memory optional EPROM or optional memory card LIST FORMATS Press SELECT to select List Formats Press PLUS to print a label listing all of the available formats This selection is used to print a label that lists all of the
38. Media 13 Slide an empty core onto the take up spindle wrap the media around the core and turn the take up spindle counterclockwise to wind up the excess material P Note The liner must be attached to the take up spindle for the printer to operate properly Ensure the edge of the liner is flush against the backplate of the take up spindle 14 Slide the rewind media guide against the media and tighten the thumbscrew 15 Close the printhead assembly 16 The printer is paused the Pause light is on press PAUSE to enable printing 50 Z4Mplus and Z6Mplus User Guide Printer Basics a Load Roll Media umber Denton 1 Aa Ww N 10 11 12 13 14 Printhead Assembly Transmissive Sensor Label Supply Guide Label Supply Hanger Rewind Spindle Rewind Label Guide Thumbscrew Dancer Label Guide Rewind Label Spindle Printhead Open Lever Rewind Base Assembly Peel Assembly Peel Lever Z4Mplus and Z6Mplus User Guide 51 Printer Basics Load Fanfold Media Media Removal Cut the media between the media alignment spindle and the take up spindle Rotate the take up spindle counterclockwise until the rewind media guide is in the 12 o clock position Loosen the thumbscrew and slide out the rewind media guide to the end of the take up spindle Slide the core with the roll of media from the take up spindle Load Fanfold Media 52 Fanfold media feeds through either the bottom or rear access slot Refer to t
39. Mplus and Z6Mplus User Guide 71 T2 Configuration Configuration and Calibration Sequence Display Shows Action Explanation DATA BITS PARITY HOST HANDSHAKE Setting Data Bits Press the INCREMENT or DECREMENT key to display other choices Default 7 bits Selections 7 bits 8 bits The data bits of the printer must match the data bits of the host computer for accurate communications to take place Set the data bits to match the setting being used by the host computer Note Must be set to 8 data bits to use Code Page 850 Press SELECT to make change Setting Parity Press PLUS or MINUS to display other choices Default None Selections None even odd Press SELECT to accept the change The parity of the printer must match the parity of the host computer for accurate communications to take place Select the parity that matches the one being used by the host computer Press SELECT to make change Setting Host Handshake Press PLUS or MINUS to display other choices Default XON XOFF Selections XON XOFF DTR DSR RTS CTS Press SELECT to accept the change The handshake protocol of the printer must match the handshake protocol of the host computer for communications to take place Select the handshake protocol that matches the one being used by the host computer Z4Mplus and Z6Mplus User Guide Configuration E Configuration and Calibration Sequence Display Shows
40. ONS OF THIS ZEBRA TECHNOLOGIES CORPORATION PRINTER SOFTWARE AND FIRMWARE LICENSE AGREEMENT PSFLA BEFORE USING THE PRINTER WHICH IS ENCLOSED OR OTHERWISE ASSOCIATED WITH THIS AGREEMENT IF YOU DO NOT AGREE WITH THESE TERMS AND CONDITIONS DO NOT OPERATE THE PRINTER AND PLEASE PROMPTLY RETURN THE PRINTER ENCLOSURES AND ALL PACKAGING FOR A FULL REFUND Zebra Technologies Corporation ZEBRA hereby grants you a non exclusive non transferable license to use the SOFTWARE and FIRMWARE embedded in the printer and the accompanying documentation according to the following terms 1 The printer enclosed with or otherwise associated with this Agreement has or includes certain SOFTWARE and FIRMWARE therein which is protected by copyright laws and international copyright treaties as well as other intellectual property laws and treaties The SOFTWARE and FIRMWARE is licensed not sold Such SOFTWARE and or FIRMWARE may include but is not limited to SOFTWARE and or FIRMWARE that is licensed under one or more of the following trademarks ZPL Zebra Programming Language Zebralink Web View Web Alert ZBI Zebra Basic Interpreter BAR ONE Z Tools Utilities ZebraNet View for IP ZebraNet Alert PC Management Program ZebraNet View for Networks and ZebraNet Connect 2 GRANT OF LICENSE This License grants you the following rights SOFTWARE and FIRMWARE You may use access display run or otherwise interact with RUN the SOFTWARE
41. OR SELECT on page 64 Standard Transmissive Sensor Adjustable Transmissive Sensor Optional Configure the Software or Printer Driver Many printer settings may also be controlled by your printer s driver or label preparation software See the driver or software documentation for more information 28 Z4Mplus and Z6Mplus User Guide PTER 3 munication This chapter describes communications options and their connections Contents System Considerations Interfaces sisi eae kx e c Cable Requirements Z4Mplus and Z6Mplus User Guide 29 Communication System Considerations System Considerations I nterfaces Standard interfaces the RS 232 DB 9 serial data port and IEEE 1284 compliant bi directional parallel port yj Note For further information on serial and parallel pin out and technical information see Appendices A and B starting on page 123 Optional interfaces Socket Card for PCMCIA cards P Note For further information on PCMCIA cards see Appendix C starting on page 135 Optional PrintServers e ZebraNet PrintServer II external PS II Internal PrintServer factory installed only Which enables the printer to be connected to 10Base T Ethernet networks 4 Note For further information on PrintServer II see the PrintServer IJ User and Reference Guide Zebra part number 45537L Standard nterfaces The standard serial and parallel int
42. OSITION 72 1 Reds pueris WEB S 018 MEB S OE seri are se dcardiaaraaa MEDIA S O64 Lees iso eade MEDIA S he eee RIBBON S OF oc scot skeen RIBBON S OBS iced eve pes TAKE LABEL S cea keen TAKE LABEL QOP nnn MEDIA LED Ol cevenes eel MEDIA LED Cn ZI RIBBON LED 132 MH RIBBON LED 9 6 LCD ADISI E ADMIN LCD ADJUST Dbeak 120 nds diro 0 T ee wees BPSU RC LIII MODEST ENABLED 832 82 FULL 21177 RESOLUTION NER MODES DISABLED rr i2 1 n FIRMHARE 1384 127m F LL RESOLUTION usa 6 54 L0 1 TABDUBEE qp inne Tuve ires CUSTOMIZED CONFIGURATION V22 0 0 54 HARDWARE ID Wee sommo 8 COMPACT FLASH CUSTOMIZED CONF IGURAT ION RAM 9084 io ee heen ak R RAM MEMORY CARD 2560k E ONBOARD FLASH ONBOARD FLASH NORE i558 ad Bc aes Hoxie FORMAT CONVERT NE FORMAT CONVERT 000 DISPLAY P30 INTERFACE 000 DISPLAY P30 INTERFACE VALUE PEEL REWIND OPTION LINER TAKEUP t OPTION FH VERSION IDLE DISPLAY FW VERSION IDLE DISPLAY 02713701 RTC DATE 01713787 08 25 es RIC TIME 97 13 NONE eee eee e ne eee ZEBRA NET II NONE 631896 03J0R050114 33008 01 VH1 weve FIRMWARE IN THIS PRINTER IS COPYRIGHTED FIRMWARE IN THIS PRINTER IS COPYRIGHTED Z4Mplus and Z6Mplus User Guide Printer Setup Troubleshoot Printing Problems Troubleshoot Printing Problems If the configuration label did not print or if the labels are aligned properly review the items below in the
43. REERRERZEEISRERERAERE RA 117 Media Specifications ux usce murem eee nh nn n ce eee dh e hnc ha Rn n ned 118 Ribbon Specificati S c was SE a3 E re KE WERRERTIM NES EET CER EP E FR 120 1 MEME 121 Zebra Programming Language ZPL Il 00 eee cece eee eee eee 122 Bar GOUdBS sss Jacken EROR dans Sacer eb RE EK P SE USER CREE ME 123 AG Power COM sssi ect whdeeomedie bbw ss oante REUS nUR EEG ds ac rarae 124 Power Line Cord Specifications 000 ccc eee eee eee 124 Appendix A DB 9 Connectors 125 Printer Interface Technical Information llle 126 Serial Data Communications 00 cece eee eee 126 Cable Specifications x acu ok pus ERR E ERRARE ce RD RON eka dc eeanes 126 Appendix B Parallel Data Port 133 Parallel Das POE a serere ciernu conus Sek eee he deee wen IE RC RORCKCATRCR ER 134 Parallel InitSrldoBs es ues wx esses REFERRE SEEERSEREEEFCERIRRS 134 Parallel Port Interconnections a i cuc mnm 134 Appendix C Memory Cards 137 Memory Cards s asa choce vee xe eek RERERGRARERERIEBEERESERERERGAGGKRAKE 138 POMCIA Cards cr 138 Appendix D Extend Printhead Life 141 Extend the Life of Your Printhead with Save a Printhead Cleaning Film 142 Recommended for all Zebra printerS 2 000 eee eee 142 Use Save a Printhead Cleaning Film leere 145 How to Order Clean
44. WARE WHETHER BASED ON CONTRACT TORT NEGLIGENCE STRICT LIABILITY OR OTHERWISE EVEN IF ZEBRA OR ANY SUPPLIER HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES THIS EXCLUSION OF DAMAGES SHALL BE EFFECTIVE EVEN IF ANY REMEDY FAILS OF ITS ESSENTIAL PURPOSE 10 LIMITATIONS AND RELEASE OF LIABILITY To the extent that the SOFTWARE and or FIRMWARE covered by this PSFLA includes emulation libraries emulation libraries are offered as is ZEBRA does not provide any warranty associated with the emulation libraries The emulation library does not work 100 correctly or cover 100 of the functionality of the printer language being emulated Modifications may be required for each target application If such modification is necessary prior to making any such modification you are required to contact ZEBRA to obtain express written consent to make such modification Ifthe emulation library is sold separately by an authorized party other than ZEBRA RESELLER A party other than ZEBRA which is authorized by ZEBRA to distribute the SOFTWARE and or FIRMWARE with its application so long as the SOFTWARE and or FIRMWARE is used with a ZEBRA printer or is sold bundled with a printer to an end user by a RESELLER and if claims are made by the RESELLER that the emulation library performs as a 10096 emulation solution ZEBRA is not responsible if the emulation library does not work as advertised by the RESELLER Furthermore ZEBRA is not liabl
45. Z AMplus and Z 6Mplus User Guide Copyright 2003 ZIH Corp This copyrighted guide and the label printers described herein are owned by Zebra Technologies Corporation All rights are reserved Unauthorized reproduction of the guide or the software in the label printer may result in imprisonment of up to one year and fines of up to 10 000 17 U S C 506 Copyright violators may be subject to civil liability IBM is a registered tradement of IBM Corporation and TrueType is a registered trademark of Apple Computer Inc Zebra Stripe ZPL and ZPL II are registered trademarks of Zebra Technologies Corporation All other brand names product names or trademarks belong to their respective holders ZAMplus and Z6Mplus User Guide Customer order number 13163L Manufacturer part number 13163LB Feedback Is Important Your feedback helps us improve our documents to better serve you Please take a few minutes to evaluate your experience using this document Product and Personal I nformation 1 What printer are you using 2 What document are you using 3 Have you ever worked with our product before Yes No f Yes how many years months 4 What is your education level Document Usability Check the rating that applies to your experience using this document Content Excellent Good Poor The information needed was available The information needed was easy to find Th
46. a activity Z4Mplus and Z6Mplus User Guide 37 Printer Basics Load Roll Media Load Roll Media Tear Off Mode See the instructions below to load media in Tear Off Mode This is the default mode The printer is set to this mode in the factory 1 Press the printhead open lever The printhead assembly springs up latch in the up position could result in the printhead falling on your hand during the fi Caution Ensure printhead is fully open and engaged in the up position Failure to procedure 2 9D epe 8 9 Flip down the media supply guide Slide out the media guide as far from the printer frame as possible Place the roll of media on the media supply hanger and orient the media properly Flip up the media supply guide Slide in the media supply guide until it touches but does not restrict the edge of the roll Feed the media under the dancer through the slot in the transmissive sensor under the ribbon sensor and out the front of the printer Ensure the media is against the back of the transmissive sensor Slide in the media guide until it touches but does not restrict the edge of the label Close the printhead assembly 10 The printer is paused the Pause light is on press PAUSE to enable printing 38 Z4Mplus and Z6Mplus User Guide Printer Basics a Load Roll Media mer scion 1 Printhead Assembly 2 Transmissive Sensor 3 Label Supply Guide 4 Label Supply Hanger 5 Dancer L
47. abel Guide 7 Printhead Open Lever Z4Mplus and Z6Mplus User Guide 39 Printer Basics Load Roll Media Cutter Mode A 40 See the instructions below to load media in Cutter Off Mode Cutter Mode requires that the cutter be installed 1 Press the printhead open lever The printhead assembly springs up Caution Ensure printhead is fully open and engaged in the up position Failure to latch in the up position could result in the printhead falling on your hand during the procedure momo NM 8 9 Flip down the media supply guide Slide out the media guide as far from the printer frame as possible Place the roll of media on the media supply hanger and orient the media properly Flip up the media supply guide Slide in the media supply guide until it touches but does not restrict the edge of the roll Feed the media under the dancer through the slot in the transmissive sensor under the ribbon sensor and through the cutter module Ensure that the media is against the back of the transmissive sensor Then slide in the media guide until it touches but does not restrict the edge of the media Close the printhead assembly 10 The printer is paused the Pause light is on press PAUSE to enable printing Z4Mplus and Z6Mplus User Guide Printer Basics a Load Roll Media Namor Descon 1 Printhead Assembly 2 Transmissive Sensor 3 Label Supply Guide 4 Label Supply Hanger 5 Dancer Label Guide 7 P
48. ad Remove the ribbon sliding it as far to the right as possible has the same effect as removing it Close the printhead To cancel the operation press MINUS Z4Mplus and Z6Mplus User Guide 69 Configuration Configuration and Calibration Sequence Display Shows Action Explanation CALIBRATING The printer automatically adjusts the scale gain of the PLEASE WAIT signals it receives from the media and ribbon sensors based on the specific media and ribbon combination you are using On the sensor profile this corresponds to moving the graph up or down to optimize the readings for your application RELOAD ALL When RELOAD ALL is displayed Open the printhead and pull the media forward until a label is positioned under the media sensor Move the ribbon back to its proper position Close the printhead MEDIA AND RIBBON Now that the scale has changed the printer performs another CALIBRATE calibration During this process the printer checks the readings for the media and ribbon based on the new scale you have established determines the label length and determines whether you are in Direct Thermal or Thermal Transfer Print Mode The process is now complete To see the new readings on the new scale print a sensor profile See illustration below Press SELECT to accept the calibration Press Plus to go to the next display RIBBON IE MEDIA MEDIA MEDIA MEDIA MEDIA 70 Z4Mplus and Z6Mplus User Guid
49. ake change Control Prefix Character Press MINUS to move to the next digit position press PLUS to increase the value of the digit Default 7E tilde displayed as a black square Range 00 to FF Press SELECT to accept the change The printer looks for this 2 digit hex character to indicate the start of a ZPL ZPL II control instruction FORMAT PREFIX Press SELECT to make change Format Prefix Character Press MINUS to move to the next digit position press PLUS to increase the value of the digit Default 5E caret Range 00 to FF Press SELECT to accept the change The printer looks for this 2 digit hex character to indicate the start of a ZPL ZPL II format instruction Z4Mplus and Z6Mplus User Guide T Configuration Configuration and Calibration Sequence Display Shows Action Explanation DELIMITER CHAR Selecting ZPL Mode ZPL MODE Press SELECT to make change Delimiter Character Press MINUS to move to the next digit position press PLUS to increase the value of the digit Default 2C comma Range 00 to FF Press SELECT to accept the change The delimiter character is a 2 digit hex value used as a parameter place marker in ZPL ZPL II format instructions See the ZPL IT Programming Guide Volume I for more information Press SELECT to make change Selecting ZPL Mode Press PLUS or MINUS to display other choices Default ZPL II Selections ZPL II ZPL Pres
50. and FIRMWARE in connection with operating the printer which is enclosed with or otherwise associated with this PSFLA PRINTER The primary user of the PRINTER may make a second copy for his or her exclusive use on a portable computer printer Z4Mplus and Z6Mplus User Guide Printer Software and Firmware License Agreement E Storage Network Use You may also store or install a copy ofthe SOFTWARE and FIRMWARE on a storage device such as a network server used only to RUN the SOFTWARE and FIRMWARE on your other PRINTERS over an internal network however you must acquire and dedicate a license for each separate PRINTER on which the SOFTWARE and FIRMWARE is RUN from the storage device A license for the SOFTWARE and FIRMWARE may not be shared or used concurrently on different PRINTERS Reservation of Rights All rights not expressly granted are reserved by ZEBRA Accessing Services Using the SOFTWARE and FIRMWARE Your use of any service accessible using the SOFTWARE and FIRMWARE is not covered by this PSFLA and may be governed by separate terms of use conditions or notices 3 RESTRICTIONS You must maintain all copyright notices on all copies of the SOFTWARE and FIRMWARE Limitations on modification You may not modify adapt translate or create derivative works based on this SOFTWARE OR FIRMWARE or the accompanying documentation Limitations of Reverse Engineering Decompilation and Disassembly You may not re
51. and Z6Mplus User Guide Routine Care and Adjustments Cleaning Procedures Eug Description Thumbscrew and Lock Washer 2 Cutter Shield 3 Upper Cutter Blade 4 Lower Cutter Blade Lubrication No lubrication is needed for this printer 94 Z4Mplus and Z6Mplus User Guide Routine Care and Adjustments Cleaning Procedures Fuse Replacement Caution Some commercially available lubricants will damage the finish and the mechanical parts if used A user replaceable AC power fuse is located just below the AC power switch at the rear of the printer The replacement fuse is a 5 x 20 mm fast blow style rated at 5 Amp 2 A 95 50 VAC Caution Before replacing the fuse turn off the AC power switch and unplug the AC power cord Perform the following procedure to replace the fuse 1 2 To replace the fuse insert the tip of a flat blade screwdriver into the slot in the end of the fuse holder end cap Press in slightly on the end cap and turn the screwdriver slightly counter clockwise This disengages the end cap from the fuse holder and permits removal of the fuse To install a new fuse remove the old fuse and insert the new fuse into the fuse holder Push the end cap in slightly then insert the tip of a flat blade screwdriver into the slot in the end cap and turn clockwise to engage it Z4Mplus and Z6Mplus User Guide 96 Routine Care and Adjustments Cleaning Procedures Z4Mplus and Z6Mp
52. ard needs to be installed on JP1 pins 2 and 3 13 Note An interface module is required for RS 422 RS 485 interface support refer to page 129 Z4Mplus and Z6Mplus User Guide 125 DB 9 Connectors Printer Interface Technical Information RS 232 Interface Connections The printer is configured as Data Terminal Equipment DTE The illustration below shows the internal connections of the printer s RS 232 connector DTE DTE oO ON Oo oa A OOD 2 3 4 5 6 T 8 9 y Note The cable used to connect the printer to a computer must be a null modem crossover cable If you want to connect the printer to any other DTE devices a null modem cable must also be used 126 Z4Mplus and Z6Mplus User Guide DB 9 Connectors n Printer Interface Technical Information When the printer is connected via its RS 232 interface to Data Communication Equipment DCE such as a modem use a standard RS 232 straight through interface cable Figure 45 illustrates the connections required for this cable DTE DCE Printer Modem etc RXD receive data TXD transmit data DTR data terminal ready SG signal ground DSR data set ready RTS request to send 5 VDC signal source o Oo NOOA OMN o ON Oana ODN NOTE Pin 1 is unused and unterminated at the printer Z4Mplus and Z6Mplus User Guide 127 DB 9 Connectors Printer Interface Technical Information RS 232 Interconnections Using a DB 25 Cable T
53. are using ZPL or ZPL II When non continuous media is selected the printer feeds media to calculate label length the distance between two detections of the inter label gap webbing or alignment notch or hole SENSOR TYPE Press SELECT to make change Setting the Sensor Type Press PLUS or MINUS to display other choices Default Web Selections Web mark Press SELECT to accept the change This parameter tells the printer whether you are using media with a web gap or space between labels notch or hole to indicate the separation between labels or if you are using media with a black mark printed on the back If your media does not have black marks on the back leave your printer at the default setting web Z4Mplus and Z6Mplus User Guide 63 Configuration Configuration and Calibration Sequence Display Shows Action Explanation SENSOR SELECT PRINT METHOD Press SELECT to make change Setting the Sensor Select Press PLUS or MINUS to display other choices Default Auto select Selections Auto select reflective transmissive Press SELECT to accept the change This parameter tells the printer the sensor you wish to use Auto Select is compatible with most types of media However if you encounter difficulties with calibration see Types of Media on page 10 to help you choose the appropriate sensor for your media Select the reflective sensor with either continuous or non continuous black mark me
54. aterial do not load a ribbon Number Description 1 Strip Plate 2 Printhead Assembly 3 Ribbon Take Up Spindle 4 Ribbon Supply Spindle 5 Printhead Open Lever 14 Z4Mplus and Z6Mplus User Guide Printer Setup Calibration Calibration Auto Calibration The Z4Mplus and Z6Mplus automatically calibrate on power up During auto calibration the printer determines the label length and sensor settings Auto calibration occurs when the printer is turned on and each time the printer recovers from an error condition To clear an error open and close the printhead assembly and then press PAUSE The printer begins auto calibration when all errors have been cleared The results of the auto calibration are stored in the printer s memory and are retained even if printer power is removed These parameters remain in effect until the next calibration is performed Vig Note If the front panel setting for MEDIA POWER UP or HEAD CLOSE are set to LENGTH NO MOTION or FEED the printer starts printing without auto calibrating Z4Mplus and Z6Mplus User Guide 15 Printer Setup Printhead Pressure Adjustment Printhead Pressure Adjustment Refer to the illustration below This adjustment may be necessary if printing is too light on one side or if thick media is used Pressure Adjustment Dials The pressure adjustment dials for the Z4Mplus each have four possible settings designated b
55. away any loose dust and lint particles within the print mechanism such as rollers media or ribbon sensors and printhead Never use any hard metallic or abrasive objects such as a screwdriver to remove adhesives or other contaminants that may have built up on the printhead Next press the swab tip against the printhead and swipe the print elements from end to end Finally turn the platen rollers while wiping them from side to side Repeat this last step until the swab no longer shows dirt Avoid the Contributing Factors to Premature Printhead Failure Abrasion Over time the movement of media and ribbon across the printhead wears through the protective ceramic coating exposing and eventually damaging the print elements dots To avoid abrasion e Clean your printhead frequently and use well lubricated thermal transfer ribbons with backcoatings optimized to reduce friction e Minimize printhead pressure and burn temperature settings by optimizing the balance between the two Ensure that the thermal transfer ribbon is as wide as or wider than the label media to prevent exposing the elements to the more abrasive label material Z4Mplus and Z6Mplus User Guide 141 Extend Printhead Life Extend the Life of Your Printhead with Save a Printhead Cleaning Film Ribbon Backcoating and Buildup Printhead contamination from direct thermal labels or thermal transfer ribbon may occur in applications requiring high burn settings high head
56. ays The Tear Off position defines the position of the label on the tear off bar When working with non continuous labels the inter label gap should be on the tear bar If the label gap is lining up on the tear bar or if you are using continuous material press PLUS to move to the next option Print Mode 12 1f the position of the label needs to be adjusted press SELECT 13 Press PLUS to move the label forward or MINUS to move the label back 14 Press SELECT to accept the changes Z4Mplus and Z6Mplus User Guide 23 Printer Setup Basic Configuration 15 Press PLUS to move to the next option PRINT MODE displays When the wrong Print Mode is selected the top of the label is not found by the printer Some examples of common problems are gaps between noncontinuous labels not lining up on the tear bar or continuous media not being cut at the right interval If the labels line up correctly on the tear bar press PLUS to go to the next step Media Type If the labels are not lined up correctly review the media and the printer options then adjust accordingly continue with Step 16 16 Press SELECT 17 Press PLUS or MINUS to scroll through the setting options Stop at the setting that matches your printer options Tear Off Peel Off Cutter or Rewind 18 Press SELECT to accept the change 19 Press PLUS to move to the next option MEDIA TYPE displays Types of Media on page 10 showed exam
57. by notifying you that your continued use of the SOFTWARE and or FIRMWARE is prohibited In the event that ZEBRA terminates this PSFLA you must immediately stop using the SOFTWARE and or FIRMWARE and destroy all copies of the SOFTWARE and or FIRMWARE and all of its component parts COPYRIGHT All title and copyrights in and to the SOFTWARE and FIRMWARE the accompanying printed materials and any copies of the SOFTWARE and FIRMWARE are owned by ZEBRA or its suppliers All title and intellectual property rights in and to the content which may be accessed through use of the SOFTWARE and or FIRMWARE is the property of the respective content owner and may be protected by applicable copyright or other intellectual property laws and treaties This PSFLA grants you no rights to use such content If this SOFTWARE and or FIRMWARE contains documentation which is provided only in electronic form you may print one copy of such electronic documentation You may not copy the printed materials accompanying the SOFTWARE and or FIRMWARE Z4Mplus and Z6Mplus User Guide Printer Software and Firmware License Agreement E 6 U S GOVERNMENT RESTRICTED RIGHTS All SOFTWARE and or FIRMWARE provided to the U S Government pursuant to solicitations issued on or after December 1 1995 is provided with the commercial rights and restrictions described elsewhere herein All SOFTWARE and or FIRMWARE provided to the U S Government pursuant to solicitations issued prior t
58. card slot as shown Insert far enough to cause the eject button to pop out 3 Reinstall the PCMCIA card shield over the PCMCIA card and card slot The printer is now ready to operate with the additional memory or font option 136 Z4Mplus and Z6Mplus User Guide Memory Cards ie Memory Cards g3 Note Initialization of the PCMCIA card may take a few minutes the Pause LED flashes while the card initializes If the card is already initialized the Pause LED flashes only once or twice To verify that the card has successfully initialized print a configuration label and review it to see if the new memory card information is listed Card Eject Button PCMCIA Card Z4Mplus and Z6Mplus User Guide 137 Memory Cards Memory Cards 138 Z4Mplus and Z6Mplus User Guide NDIX D end Printhead Life This appendix discusses the processes needed to extend the life of the printhead Content Extend the Life of Your Printhead with Save a Printhead Cleaning Film 140 Recommended for all Zebra printers 140 Use Save a Printhead Cleaning Film 143 How to Order Cleaning Film Kits 144 Z4Mplus and Z6Mplus User Guide 139 Extend Printhead Life Extend the Life of Your Printhead with Save a Printhead Cleaning Film Extend the Life of Your Printhead with Save a Printhead Cleaning Film Recommended for all Zebra printers Challenge The printhead is the most critical component in your printer and possib
59. cation of major components needed in the loading of media and ribbon Front Panel The front panel keys and lights are shown below POWER PAUSE DATA Front Panel Controls and Lights Z4Mplus and Z6Mplus User Guide 3 Introduction Z4Mplus and Z6Mplus Printer Overview rer ert 1 Power LED 2 Pause LED 3 Error LED 4 Data LED 5 LCD 6 PLUS Key 7 SETUP EXIT Key 8 CANCEL Key 9 PAUSE Key 10 FEED Key 11 SELECT Key 12 MINUS Key Z4Mplus and Z6Mplus User Guide Printer Side View Introduction A Z4Mplus and Z6Mplus Printer Overview The illustration below is a simplified view of your printer Depending on installed options your printer may look slightly different rene pein 1 2 3 Printhead Assembly Transmissive Sensor Label Supply Guide Label Supply Hanger Dancer Label Guide Printhead Open Lever Z4Mplus and Z6Mplus User Guide Introduction Z4Mplus and Z6Mplus Printer Overview Z4Mplus and Z6Mplus User Guide PTER 2 ter Setup This chapter provides instructions for loading labels and ribbon Contents Before You Begin 6 ee eee eee eee eee 8 Media so echoes RS cy DR RO 8 Ribbon seek niu R STRE RR RR EE 9 Types of Media eee eee ee eee 10 Print Mode leeessssses 12 Load Media and Ribbon Lee 13 Load the Media lesse 13 Load the Ribbon 2 0 c cece eee eee 14 Calibration sv arEREMUE I eee esa
60. dia choose the transmissive sensor if you are using noncontinuous web media Press SELECT to make change Selecting Print Method Press PLUS for the next value press MINUS for the previous value Default Thermal transfer Selections Thermal transfer direct thermal Press SELECT to accept the change The print method parameter tells the printer the method of printing you wish to use direct thermal no ribbon or thermal transfer using thermal transfer media and ribbon Selecting direct thermal when using thermal transfer media and ribbon creates a warning condition but printing continues Z4Mplus and Z6Mplus User Guide Configuration ia Configuration and Calibration Sequence Display Shows Action Explanation PRINT WIDTH Press SELECT to make change Setting Print Width Press PLUS to increase the value press MINUS to decrease the value To change the unit of measurement press MINUS until the unit of measurement is active then press PLUS to toggle to a different unit of measure inches mm or dots Default Range The default and range of acceptable values may vary depending on what printer you have See Printing Specifications on page 115 for further information about the ranges available for your model Press SELECT to accept the change Print width determines the printable area across the width of the label MAXIMUM LENGTH Press SELECT to make change Setting Maximum Length Press P
61. dia over the tear off bar after printing Tear Off default setting Peel Off Cutter Rewind Non continuous default setting Continuous Web default setting Mark Auto Select default setting Reflective Transmissive Thermal transfer default setting using a ribbon Direct thermal no ribbon 22 Z4Mplus and Z6Mplus User Guide Printer Setup Basic Configuration Basic Configuration Process See the instructions below to perform basic a configuration 1 EH cce 8 9 Enter the configuration mode by pressing SETUP EXIT DARKNESS displays If there is no print darkness problem press PLUS to move to the next option Print Speed If the labels moved forward but the print 1s light or there is no print increase the darkness If the print is too dark or the ribbon sticks to the media decrease the darkness Press SELECT Press PLUS to increase the darkness or MINUS to decrease the darkness Press SELECT to accept the change Press PLUS to move to the next option PRINT SPEED displays If the image is crisp press PLUS to move to the next option Tear Off If the print is dark enough but the image is not crisp slow down the print speed Print speed is given in inches per second ips Press SELECT Press PLUS to increase the speed or MINUS to decrease the speed 10 Press SELECT to accept the changes 11 Press PLUS to move to the next option TEAR OFF displ
62. e Configuration a Configuration and Calibration Sequence Display Shows Action Explanation Setting Communication Parameters Communication parameters must be set correctly for the printer to communicate with the host computer These parameters make sure that the printer and host computer are speaking the same language All communication parameters are password protected PARALLEL COMM Press SELECT to make change Setting Parallel Communications Press PLUS or MINUS to display other choices Default Bidirectional Selections Bidirectional Unidirectional Note Unidirectional will not support ZNet two way communications Press SELECT to accept the change SERIAL COMM Press SELECT to make change Setting Serial Communications Press PLUS or MINUS to display other choices Default RS 232 Selections RS 232 RS 422 485 RS 485 multidrop Press SELECT to accept the change Select the communications port that matches the one being used by the host computer BAUD Press SELECT to make change Setting Baud Press PLUS or MINUS to display other choices Default 9600 Selections 110 300 600 1200 2400 4800 9600 14400 19200 28800 38400 57600 115200 Press SELECT to accept the change The baud setting of the printer must match the baud setting of the host computer for accurate communications to take place Select the value that matches the one being used by the host computer Z4
63. e for any damages directly or indirectly relating to such emulation library which is sold separately by the RESELLER or which is sold bundled with a printer to an end user by the RESELLER Z4Mplus and Z6Mplus User Guide Printer Software and Firmware License Agreement E The SOFTWARE and FIRMWARE was provided to you at no additional charge and ZEBRA has included in this PSFLA terms that disclaim all warranties and liability for the SOFTWARE and FIRMWARE To the full extent allowed by law YOU HEREBY RELEASE ZEBRA AND ITS SUPPLIERS FROM ANY AND ALL LIABILITY ARISING FROM OR RELATED TO ALL CLAIMS CONCERNING THE SOFTWARE AND OR FIRMWARE OR ITS USE If you do not wish to accept the SOFTWARE OR FIRMWARE under the terms of this PSFLA do not use the PRINTER enclosed with or otherwise associated with this PSFLA 11 GOVERNING LAW If you acquired the SOFTWARE and or FIRMWARE in the United States of America the laws of the State of Illinois U S A will apply to this contract If you acquired this SOFTWARE and or FIRMWARE outside of the United States of America then local law may apply If any provision of this PSFLA is held invalid the remainder of this PSFLA shall continue in full force and effect 12 QUESTIONS Should you have any questions or if you desire to contact ZEBRA for any reason please contact the ZEBRA subsidiary serving your country or write Zebra Technologies Corporation 333 Corporate Woods Parkway Vernon Hills IL 60061
64. e information and directions were clear The illustrations were helpf ul The document was arranged logically The Table of Contents and ndex were helpful The Glossary was helpful The level of information was appropriate for my technical expertise Additional Comments Write any additional comments on the lines provided on the next page Z4Mplus and Z6Mplus User Guide iii m Feedback Form L3 Comments Thank you for taking the time to provide us with feedback Fax 1 847 821 1795 Attention TechPubs CTC D4 E mail techpubs zebra com iv Z4Mplus and Z6Mplus User Guide rietary Statement This manual contains proprietary information of Zebra Technologies Corporation and its subsidiaries Zebra Technologies It is intended solely for the information and use of parties operating and maintaining the equipment described herein Such propriety information may not be used reproduced or disclosed to any other parties for any other purpose without the expressed written permission of Zebra Technologies Corporation Product I mprovements Continuous improvement of products is a policy of Zebra Technologies Corporation All specifications and designs are subject to change without notice Z4Mplus and Z6Mplus User Guide V FCC Compliance Statement Note This equipment has been tested and f
65. e next page and follow these steps 1 Open the printhead assembly Caution Ensure printhead is fully open and engaged in the up position Failure to latch in the up position could result in the printhead falling on your hand during the procedure 2 Remove the media and ribbon 3 Using the Preventive Maintenance Kit Zebra part number 47362 or a solution of 90 Isopropyl and 10 deionized water and swab wipe along the print elements from end to end The print elements are on the brown strip just behind the chrome strip on the printhead Allow sufficient time for the solvent to evaporate 4 Manually rotate the platen roller and clean thoroughly with solvent and a pad 5 Brush or vacuum any accumulated paper lint and dust away from the media and ribbon paths 6 Reload media or ribbon and close the printhead assembly Note If print quality has not improved after performing this procedure try cleaning the printhead with Save A Printhead cleaning film This specially coated material removes contamination buildup without damaging the printhead Call your authorized Zebra reseller for more information Z4Mplus and Z6Mplus User Guide Routine Care and Adjustments Cleaning Procedures 6 Number Description 1 Printhead Assembly 2 Transmissive Sensor 3 Reflective Sensor 4 Platen Roller 5 Ribbon Sensor 6 Take Label Sensor Clean the Sensors Brush or vacuum any accumulated paper lint and dust away from the
66. e peel assembly 13 Loosen the thumbscrew and slide out the rewind media guide to the end of the take up spindle 14 Slide an empty core onto the take up spindle wrap the liner around the core and turn the take up spindle counterclockwise to wind up the excess liner P Note The liner must be attached to the take up spindle for the printer to operate properly Ensure the edge of the liner is flush against the backplate of the take up spindle 15 Slide the rewind media guide against the liner and tighten the thumbscrew 16 Close the printhead assembly 17 Close the peel assembly using the peel lever 18 1f the printer is paused the Pause light is on press PAUSE to enable printing Peeling starts automatically Press FEED to test Z4Mplus and Z6Mplus User Guide 47 48 Printer Basics Load Roll Media Number Description 1 gt a Ww N uo Printhead Assembly Transmissive Sensor Label Supply Guide Label Supply Hanger Rewind Spindle Rewind Label Guide Thumbscrew Dancer Label Guide Rewind Label Spindle Printhead Open Lever Peel Assembly Label Rewind Base Assembly Peel Lever Z4Mplus and Z6Mplus User Guide Printer Basics E Load Roll Media Liner Removal Cut the liner between the media alignment spindle and the take up spindle Rotate the take up spindle counterclockwise until the rewind media guide is in the 12 o clock position Loosen the thumbscrew and slide the rewi
67. e the following to get to the Post Install scripts in the bin directory Ztools Files and Directories All file names and directories appear in Courier New font For example the Zebra lt version number gt tar file and the root directory Caution Important Note and Example These topics are defined in the following example Caution Advises you that failure to take or avoid a specific action could result in physical harm to you or the hardware Caution Advises you that failure to take or avoid a specified action could result in loss of data or hardware damage Important Provides information that is essential to the completion of a task Note Indicates neutral or positive information that emphasizes or supplements important points of the main text Example Provides an example often a scenario to better clarify a section of text Z4Mplus and Z6Mplus User Guide Preface B Document Conventions Illustration Call out Instructions Illustration call out instructions are used when an illustration contains either information about a dialog box step s to accomplish or numbers in a table POWER PAUSE Z4Mplus and Z6Mplus User Guide Xxix Preface Related Documents Related Documents XXX In addition to the Z4Mplus and Z6Mplus User Guide the following documents might be helpful references The ZPL II Programming Guide Volume I and Volume II Zebra part number 45540L details how to create the perf
68. eatures Specifications H Bar codes Code 11 Code 39 supports ratios of 2 1 to 3 1 Code 49 2 dimensional bar code Code 93 Code 128 supports serialization in all subsets and UCC case codes Codabar supports ratios of 2 1 to 3 1 Codablock Interleaved 2 of 5 supports ratios of 2 1 to 3 1 modulus 10 check digit Industrial 2 of 5 Standard 2 of 5 QR Code LOGMARS Plessey EAN 8 EAN 13 EAN EXTENSIONS UPC A UPC E UPC EXTENSIONS MSI PDF 417 2 dimensional bar code Micro PDF 417 POSTNET MaxiCode Datamatrix Check digit calculation where applicable Z4Mplus and Z6Mplus User Guide 121 Specifications AC Power Cord AC Power Cord A Caution For personnel and equipment safety always use a three prong plug with an earth ground connection to the AC power source Power Line Cord Specifications E3 Note Since many areas of the world have specific power requirements an AC power cord may not be included with your printer The power cord must meet your local electrical requirements The overall length must be less than 9 8 ft 3 0 m t must be rated for at least 5A 250 VAC The chassis ground earth MUST be connected to ensure safety and reduce electromagnetic interference The ground connection is handled by the third wire earth in the power cord as shown below IEC 320 Contact connector view 3 conductor AC Power plug lt HAR gt cable Neutral 7g for your country 38
69. ect label format for your application The guide explains how the optional ZBITM extends the power of ZPL II by allowing custom programs to be written that operate within the printer directly interfacing with bar code scanners keyboard display devices etc The guide also contains information about the enhanced operating system features of your printer There are three ways to obtain this guide on the accessory CD ROM supplied with the printer on our web site www zebra com or by ordering printed manuals from your distributor The PrintServer II User and Reference Guide Zebra part number 45537L explains how you can quickly set up your printer on an IP network and experience ZebraLink our revolutionary real time connectivity and control solution for Zebra printers optional ZebraNet PrintServer II required The Z4Mplus and Z6Mplus Maintenance Manual Zebra part number 13358L contains the information you need to maintain your printer Z4Mplus and Z6Mplus User Guide PTER 1 roduction This chapter provides a high level overview of the Z4Mplus and Z6Mplus Printer Contents Inspect the printer 0202 ee eee 2 Report Damage 2 cece eee eee eee 2 Storage ee 2 Z4Mplus and Z6Mplus Printer Overview 3 Front Panel 2 000 eee e eee eee eee 3 Printer Side VieW 02002 eee eee 5 Z4Mplus and Z6Mplus User Guide Introduction Inspect the printer I nspect the printer Check all exterior surfaces
70. ed by cleaning with the presoaked cleaning swabs For 200 and 300 dpi printers Clean after every roll 1500 feet or 450 m of thermal transfer ribbon or after every roll 500 feet or 150 m of direct thermal labels or when CLEAN HEAD NOW appears on the liquid crystal display LCD 142 Z4Mplus and Z6Mplus User Guide Extend Printhead Life B Extend the Life of Your Printhead with Save a Printhead Cleaning Film Use Save a Printhead Cleaning Film AN Caution An improperly seated printhead data cable or power cable could result in the printhead generating excessive heat that could cause harm if it is touched oe he cs Oa 8 9 Open the media cover Open the printhead remove labels and ribbon from the print mechanism Clean the printhead per recommended preventive maintenance procedures Position the Save a Printhead film in the print path placing the glossy side down away from the printhead matte side up Close and latch the printhead Slowly pull the full length of the film through the print mechanism Clean the printhead a second time per recommended preventive maintenance procedures Reload labels and ribbon close and latch the printhead Close the media cover Print labels and inspect for improved print quality If quality has not improved contact Zebra s Technical Support staff at 1 847 913 2259 or visit our Web site www zebra com Only one pass of Save a Printhead film is required to remove contaminati
71. en Roller You can minimize printhead wear and maintain print quality with regular preventive measures Avoid abrasion Over time the movement of media ribbon across the printhead wears through the protective ceramic coating exposing and eventually damaging the print elements dots In order to avoid abrasion Clean your printhead frequently and use well lubricated thermal transfer ribbons with packagings optimized to reduce friction Minimize printhead pressure and burn temperature settings by optimizing the balance between the two Ensure that the thermal transfer ribbon is as wide or wider than the label media to prevent exposing the elements to the more abrasive label material Clean the printhead regularly For best results perform the following cleaning procedure after changing every roll of ribbon Inconsistent print quality such as voids in the bar code or graphics may indicate a dirty printhead 87 Z4Mplus and Z6Mplus User Guide Routine Care and Adjustments Cleaning Procedures 2 88 Note The printer can remain on while you are cleaning the printhead In this way all label formats images and all temporary parameter settings stored in the printer s internal memory are saved In addition keep the peel engaged while cleaning the platen roller media must be unloaded to do this to reduce the risk of bending the tear off peel off bar To clean the printhead refer to the open printhead illustration on th
72. er Guide 55 Printer Basics Load the Ribbon Remove the Ribbon 1 Ifthe ribbon has not run out break it between the strip plate and the ribbon take up spindle 2 While turning the ribbon take up spindle release knob counter clockwise squeeze the ribbon against the ribbon take up spindle tension blades 3 When the tension blades collapse into the ribbon take up spindle hold the release knob and rotate the spent ribbon toward the rear of the printer Then slide off the ribbon 7 Note Do not cut the ribbon on the ribbon take up spindle This may damage the spindle 56 Z4Mplus and Z6Mplus User Guide PTER 5 figuration This chapter discusses detailed configuration settings Contents Configuration seen 58 Enter Setup Mode 58 Change Password Protected Parameters 59 Leave the Setup Mode 60 Configuration and Calibration Sequence 61 Z4Mplus and Z6Mplus User Guide 57 Configuration Configuration Configuration After you have installed the media and ribbon and the Power On Self Test POST is complete the front panel displays PRINTER READY If the printer fails its POST see Troubleshooting on page 97 Use the front panel display and the four keys directly below it to set printer parameters for your application yj Note Printers operating on an IP network can be quickly configured using ZebraLink WebView optional ZebraNet PrintServer II required F
73. erfaces ar discussed in this section Serial Port Communicating using a serial data port see illustration on next page requires choosing the baud rate number of data bits stop bits parity and handshake default settings are 9600 baud 8 data bits 1 stop bit no parity and XON XOFF Parity only applies to data transmitted by the printer since the parity of received data is ignored See Serial Data Communications on page 124 to configure the 30 Z4Mplus and Z6Mplus User Guide Communication H System Considerations communication parameters The values selected must be the same as those used by the host equipment connected to the printer Printer Computer Si a Null modem adaptor if using a standard modem cable s lt _ 50ft 15 mm maximum gt Parallel Port Communicating using the parallel port see the parallel illustration below does not require special settings The serial settings do not affect the parallel port Refer to Parallel Data Port on page 131 for further information Z4Mplus and Z6Mplus User Guide 31 Communication System Considerations Printer Computer Ww co E 36 pin PC male ill 25 pin LI N female ap 10ft 3mm maximum gt Cable Requirements d d 32 Note Zebra pr
74. es 8 DISCLAIMER OF WARRANTIES ZEBRA AND ITS SUPPLIERS PROVIDE THE SOFTWARE AND OR FIRMWARE AS IS AND WITH ALL FAULTS AND HEREBY DISCLAIM ALL OTHER WARRANTIES AND CONDITIONS EITHER EXPRESS IMPLIED OR STATUTORY INCLUDING BUT NOT LIMITED TO ANY IF ANY IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY OF FITNESS FOR A PARTICULAR PURPOSE OF LACK OF VIRUSES AND OF LACK OF NEGLIGENCE OR LACK OF WORKMANLIKE EFFORT ALSO THERE IS NO WARRANTY OR CONDITION OF TITLE OF QUIET ENJOYMENT OR OF NONINFRINGEMENT THE ENTIRE RISK ARISING OUT OF THE USE OR PERFORMANCE OF THE SOFTWARE AND FIRMWARE IS WITH YOU ZEBRA DOES NOT WARRANT THAT THE OPERATION OF THE SOFTWARE OR FIRMWARE WILL BE UNINTERRUPTED OR ERROR FREE Z4Mplus and Z6Mplus User Guide xvii E Printer Software and Firmware License Agreement xviii 9 EXCLUSION OF ALL DAMAGES TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW IN NO EVENT SHALL ZEBRA OR ITS SUPPLIERS BE LIABLE FOR ANY CONSEQUENTIAL INCIDENTAL DIRECT INDIRECT SPECIAL PUNITIVE OR OTHER DAMAGES WHATSOEVER INCLUDING WITHOUT LIMITATION DAMAGES FOR ANY INJURY TO PERSON OR PROPERTY DAMAGES FOR LOSS OF PROFITS BUSINESS INTERRUPTION LOSS OF BUSINESS INFORMATION FOR LOSS OF PRIVACY FOR FAILURE TO MEET ANY DUTY INCLUDING OF GOOD FAITH OR OF REASONABLE CARE FOR NEGLIGENCE AND FOR ANY PECUNIARY OR OTHER LOSS WHATSOEVER ARISING OUT OF OR IN ANY WAY RELATED TO THE USE OF OR INABILITY TO USE THE SOFTWARE OR FIRM
75. formats currently stored in the printer s RAM FLASH memory optional EPROM or optional memory card LIST SETUP Press SELECT to select List Setup Press PLUS to print a label listing the current printer configuration This selection is used to print a label that lists the current printer configuration information Same as Cancel Self Test on page 109 LIST ALL Press SELECT to select List All Press PLUS to print a label listing all of the available fonts bar codes images formats and the current printer configuration This selection is used to print a label that lists the five previous selections as described 66 Z4Mplus and Z6Mplus User Guide Configuration HI Configuration and Calibration Sequence Display Shows Action Explanation FORMAT CARD Initialize Memory Card A B Caution Perform this operation only when it is necessary to erase all previously stored information from the optional memory card Press PLUS to bypass this function Press SELECT to make change If your printer is set to require a password you are prompted to enter the password Enter the password and then press SELECT Press the PLUS to select B memory PCMCIA card or press MINUS to select the A memory internal compact flash The front panel LCD asks ARE YOU SURE Press PLUS YES to begin initialization or Press MINUS No to cancel the request and return to the INITIALIZE CARD prompt FORMATTING CAR
76. grade and to charge for such replacement modification or upgrade Any such replacement or modified SOFTWARE and or FIRMWARE code or upgrade to the SOFTWARE and or FIRMWARE offered to you by ZEBRA shall be considered part of the SOFTWARE and or FIRMWARE and subject to the terms of this PSFLA unless this PSFLA is superseded by a further PSFLA accompanying such replacement or modified version of or upgrade to the SOFTWARE and or FIRMWARE In the event that ZEBRA offers a replacement or modified version of or any upgrade to the SOFTWARE and or FIRMWARE a your continued use of the SOFTWARE and or FIRMWARE is conditioned on your acceptance of such replacement or modified version of or upgrade to the SOFTWARE and or FIRMWARE and any accompanying superseding PSFLA and b in the case of the replacement or modified SOFTWARE and or FIRMWARE your use of all prior versions of the SOFTWARE and or FIRMWARE is terminated 4 TERMINATION Without prejudice to any other rights ZEBRA may terminate this PSFLA if you fail to comply with the terms and conditions of this PSFLA ZEBRA may terminate this PSFLA by offering you a superseding PSFLA for the SOFTWARE and or FIRMWARE or any replacement or modified version of or upgrade to the SOFTWARE and or FIRMWARE and conditioning your continued use of the SOFTWARE and or FIRMWARE or such replacement modified or upgraded version on your acceptance of such superseding PSFLA In addition ZEBRA may terminate this PSFLA
77. gth Determines the length of the label No Motion Media does not move Z4Mplus and Z6Mplus User Guide TI 78 Configuration Configuration and Calibration Sequence Display Shows Action Explanation Label Positioning Parameters BACKFEED LABEL TOP Press SELECT to make change Backfeed Sequence Press PLUS or MINUS to display other choices Default Default 9096 Selections Default after before 10 20 30 40 50 60 70 80 off Press SELECT to accept the change This parameter establishes when and how much label backfeed occurs after a label is removed or cut in the peel off or cutter modes It has no effect in rewind or tear off modes This parameter setting can be superseded by the JS instruction when received as part of a label format see the ZPL II Programming Guide Volume I The difference between the value entered and 100 establishes how much backfeed occurs before the next label is printed For example a value of 40 means that 40 of the backfeed takes place after the label is removed or cut The remaining 60 takes place before the next label is printed A value of before means that all backfeed takes place before the next label is printed Press SELECT to make change Adjusting Label Top Position Press PLUS to increase the value press MINUS to decrease the value The displayed value represents dots Default 0 Range 120 to 120 dot rows Press S
78. he illustration on next page See the instructions below to load fanfold media 1 mom eh Press the printhead open lever The printhead assembly springs up Caution Ensure printhead is fully open and engaged in the up position Failure to latch in the up position could result in the printhead falling on your hand during the procedure Flip down the media supply guide Slide the media guide as far from the main frame as possible Pass the fanfold media over the media supply hanger Flip up the media supply guide Slide in the media supply guide until it just touches but does not restrict the edge of the media Thread the media under the dancer through the slot in the transmissive sensor under the ribbon sensor and out the front of the printer Ensure the media is against the back of the transmissive sensor Then slide in the media guide until it just touches but does not restrict the edge of the media Close the printhead assembly Press PAUSE Z4Mplus and Z6Mplus User Guide Printer Basics H Load Fanfold Media Rear Feed LECT Printhead Assembly 1 2 3 4 5 6 7 Transmissive Sensor Label Supply Guide Label Supply Hanger Dancer Label Guide Printhead Open Lever Z4Mplus and Z6Mplus User Guide 53 Printer Basics Load the Ribbon Load the Ribbon y Note The ribbon supply spindle in your printer is a dual tension variety Most applications require the spindle to be in the normal posi
79. he printhead assembly 13 Close the peel assembly using the peel lever 14 The printer is paused the Pause light is on press PAUSE to enable printing Peeling starts automatically Press FEED to test Z4Mplus and Z6Mplus User Guide Printer Basics a Load Roll Media amber Deion 1 4 WwW 10 11 Printhead Assembly Transmissive Sensor Media Supply Guide Media Supply Hanger Dancer Media Guide Printhead Open Lever Peel Assembly Label Peel Lever Tear Off Peel Off Bar Z4Mplus and Z6Mplus User Guide 43 Printer Basics Load Roll Media Liner Take Up Mode 44 See the instructions below to load media in Liner Take Up Mode The Liner Take up option must be installed to use this mode The option is shown in the illustration on the next page Note This option is available on the Z4Mplus printer only 1 Press the printhead open lever The printhead assembly springs up Caution Ensure printhead is fully open and engaged in the up position Failure to latch in the up position could result in the printhead falling on your hand during the procedure Flip down the media supply guide Slide the media guide as far from the maim frame as possible Place a roll of media onto the media supply hanger as shown Flip up the media supply guide ocu Rm p Slide in the media supply guide until it just touches but does not restrict the edge of the media 7 Feed the media under the dancer through the s
80. ing Film Kits 22er IR 146 xxiv Z4Mplus and Z6Mplus User Guide The Preface discusses the topics and illustrates standards that are used throughout this guide Contents Contacts i i xc bi ee age Sarda a xxvi SUPPO ex xou RR mens ERR aces E RR xxvi About this Document LL xxvii Document Conventions xxviii Related Documents XXX Z4Mplus and Z6Mplus User Guide XXV Preface Contacts Contacts You can contact Zebra Technologies Corporation USA at any of the following Visit us at www zebra com Our Mailing Address Zebra Technologies Corporation 333 Corporate Woods Parkway Vernon Hills Illinois 60061 3109 U S A Telephone 1 847 634 6700 Facsimile 1 847 913 8766 Zebra Technologies Europe Limited Zebra House The Valley Centre Gordon Road High Wycombe Buckinghamshire HP13 6EQ UK Telephone 44 0 1494 472872 Facsimile 44 0 1494 450103 Support You can contact Zebra support at any of the following Caution The Web address is case sensitive The SS must be all caps Web address www zebra com SS service_support htm US Phone Number 1 847 913 2259 UK International Phone Number 44 0 1494 768289 xxvi Z4Mplus and Z6Mplus User Guide About this Document Preface About this Document The User Guide contains these chapters Introduction Printer Setup Communication Printer Basics Configuration Routine Care and Adjustments Troub
81. inters comply with FCC Rules and Regulations Part 15 for Class B equipment using fully shielded data cables Use of unshielded cables may increase radiation above the Class B limits Data cables must be fully shielded and fitted with metal or metalized connector shells Shielded cables and connectors are required to prevent radiation and reception of electrical noise To minimize electrical noise pickup in the cable Keep data cables as short as possible Do not bundle the data cables tightly with the power cords Do not tie the data cables to power wire conduits Note RS 422 and RS 485 applications should use twisted shielded pairs as recommended in the Appendix of the TIA EIA 485 Specification Z4Mplus and Z6Mplus User Guide PTER 4 ter Basics This chapter provides instructions for loading media and ribbon Contents Printer Overview 000 eee eee eee 34 Front Panel 00 eee ee eee eee eee 34 Load Roll Media leeees 38 Tear Off Mode cee eee eens 38 Cutter Mode cece eee eee 40 Peel Off Mode 000 e cece rec eaee 42 Liner Take Up Mode LL 44 Rewind e ERR EHE oed 47 Load Fanfold Media lees 54 Load the Ribbon 00 cece ee eeeeee 56 Remove the Ribbon Lr 58 Z4Mplus and Z6Mplus User Guide 33 Printer Basics Printer Overview Printer Overview This printer overview provides you the basics of printer contr
82. leshooting Specifications DB 9 Connectors Parallel Data Port Memory Cards Extend Printhead Life Provides a high level overview of the Z4Mplus and Z6Mplus printer Provides instructions for loading media and ribbon Describes communications options and their connections Discusses detailed functions of controls and lights Discusses detailed configuration settings Discusses printer cleaning and minor adjustments Discusses errors and warnings print quality and printer diagnostics Lists all printer specifications Serial data connectors Parallel port connections Memory card installations How to extend the life of the printhead Z4Mplus and Z6Mplus User Guide xxvii Preface Document Conventions Document Conventions A Q d xxviii The following conventions are used throughout this document to convey certain information About this Chapter This section lists and describes each main section of the chapter including the initial page number of that section These sections primarily serve as hyperlink components for the Adobe Acrobat pdf version of this guide Alternate Color on line only Cross references contain hot links to other sections in this guide If you are viewing this guide on line in pdf format you can click the cross reference royal blue text to jump directly to its location Command Line Examples All command line examples appear in Courier font For example you would typ
83. lot in the transmissive sensor and under the ribbon sensor 8 Pull approximately 18 in 500 mm of media through the front of the printer 9 Remove the labels from the exposed media until only liner remains 10 Ensure the media is against the back of the transmissive sensor Slide in the media guide until it just touches but does not restrict the edge of the media 11 Pull down the peel lever to open the peel assembly 12 Feed the media over the tear off peel off bar and behind the peel assembly 13 Close the printhead assembly 14 Close the peel assembly Z4Mplus and Z6Mplus User Guide 15 Slide the liner into the slot see inset in the spindle of the liner take up Ensure the liner is resting against the back plate of the spindle assembly 16 Turn the spindle assembly counterclockwise a few times to snug the liner 17 1f the printer is paused the pause light is on press PAUSE to enable printing Peeling starts automatically Press FEED to test a 1 2 3 10 11 12 Printhead Assembly Transmissive Sensor Label Supply Guide Label Supply Hanger Liner Take Up Dancer Label Guide Printhead Open Lever Peel Assembly Label Peel Lever Tear Off Peel Off Bar Z4Mplus and Z6Mplus User Guide Printer Basics H Load Roll Media 45 Printer Basics Load Roll Media Liner Removal i 1 Rewind Pull the liner slide toward you see inset until it stops about a third of the way down
84. lus User Guide PTER Z4Mplus and Z6Mplus User Guide ubleshooting This chapter discusses typical problems and their probable solutions Content LCD Error Conditions and Warnings 98 Error Conditions seen 98 Warnings sisse t m xt 101 Print Quality Problems sees 103 Calibration 00 eee eee eee 105 Communication Problems 106 Printer Diagnostics lesse 108 Power On Self Test LLL 108 Additional Printer Self Tests 108 Cancel Self Test L r 109 Pause Self Test 0 00 e eee 110 Feed Self Test 2 cece eee eee 111 Communications Diagnostics Test 112 97 Troubleshooting LCD Error Conditions and Warnings LCD Error Conditions and Warnings The LCD displays error condition messages and warnings if the printer detects a problem The messages along with their causes and solutions are listed below Error Conditions Error condition RI BBON OUT rote scion In thermal transfer mode the Load the ribbon correctly See Load the ribbon is not loaded or loaded Ribbon on page 54 incorrectly In thermal transfer mode the Perform the media and ribbon sensor ribbon sensor is not sensing calibration see page 15 correctly loaded ribbon Error condition RI BBON IN LINKEN CK NN In direct thermal mode when Put the printer in direct thermal mode via ribbon is not used the front panel
85. ly saves the changes even when printer power is turned off Temporary Saves the changes until you change the values again or until power is turned off Cancel Cancels all changes from the time you entered the configuration mode except for darkness and tear off position if they were changed Load defaults Loads factory defaults Load last save Loads the values from the last permanent save Press SETUP EXIT to activate the displayed choice You have exited the configuration and calibration sequence and are now ready for normal printer operation Z4Mplus and Z6Mplus User Guide PTER 6 tine Care and Adjustments This chapter discusses printer cleaning and minor adjustments Contents Cleaning Procedures s ssl 86 Clean the Exterior 0200 eee eee 87 Clean the Interior 0 00 eee eee 87 Clean the Sensors 00200 ee eens 89 Clean the Rewind Option 90 Clean the Peel Off Assembly 92 Clean the Cutter Module 93 Z4Mplus and Z6Mplus User Guide 85 Routine Care and Adjustments Cleaning Procedures Cleaning Procedures Specific cleaning procedures are provided on the following pages Below is a recommended cleaning schedule Printhead Platen roller Media sensors Ribbon sensor Media path Ribbon path Pinch roller Optional peel off option required Refer to page 92 Cutter If cutting Module continuous pressure sensitive media
86. ly the most delicate It is a consumable item just like the brakes on your car that eventually wears over time However with ongoing careful attention and maintenance you can extend the life of the printhead Below are photographs of three printheads The first printhead is brand new The second has printed over 1 million linear inches of thermal transfer labels and has been properly maintained The third printhead has printed far fewer labels but without proper care and maintenance signs of abrasion and contamination buildup are evident New Over 1 Million Inches Less than 1 Million Inches Properly Maintained Without Proper Care 140 Z4Mplus and Z6Mplus User Guide Extend Printhead Life B Extend the Life of Your Printhead with Save a Printhead Cleaning Film Preventive Maintenance For optimum performance clean the printhead regularly Take care when handling or cleaning the printhead by removing any jewelry that may scratch it and use a grounding strap or anti static mat to discharge static electricity that could damage the printhead For 200 and 300 dpi printers Clean after every roll 1500 feet or 450 m of thermal transfer ribbon or after every roll 500 feet or 150 m of direct thermal labels To start use only the presoaked isopropyl alcohol cleaning swabs provided in the preventive maintenance kit Zebra part number 47362 Open the media cover to access the printhead then open the printhead Lightly blow or brush
87. mm 0 236 in x 6 mm x 0 12 in 0 12 in 3mm Hole diameter 0 125 in 3mm 0 125 in 3mm Notch or hole position Minimum 0 15 in 3 8 mm 0 15 in 3 8 bum a nes Maximum 2 25 in 57 mm 3 5 in 90 mm 116 Z4Mplus and Z6Mplus User Guide Specifications H Media Specifications Black mark Vertical length 0 98 in to 2 5 to 0 98 in to 2 5 to dimensions 0 453 in 11 5 mm 0 453 in 11 5 mm Horizontal width gt 0 37 in gt 9 5 mm gt 0 37 in gt 9 5 mm Location within 0 40 in 1 mm of inside media edge May alsobe Mayalsobe Mayalsobe May also be centered from centered from centeredfrom centered 0 23 in 5 84 mm 0 23 in from to to to 5 84 mm 2 25 in 57 mm 3 5 in to from the from the from the 90 mm media inner media inner media inner from the edge edge edge media inner edge Density in Optical Density Units UDO gt 1 0 ODU Maximum media density 0 5 ODU Transmissive Sensor Fixed 7 16 in 11 mm from inside edge Z4Mplus and Z6Mplus User Guide 117 Specifications Ribbon Specifications Ribbon Specifications Ribbon must be wound with the coated side out Ribbon width Minimum gt in 25 4mm gt 2 in 60 mm ebra recommends using ribbon at leas z bie pedis e da idi Pig t Maximum 43 in 109mm 6 in 174 mm printhead from wear Standard lengths 2 1 media to 984 ft 300m 984 ft 300m ribbon roll ratio 3 1 media to 1476 ft 450m 1476 ft 450m ribbon roll ratio Ribbon core inside diameter in 25 4mm 1 in 2
88. nd media guide to the end of the take up spindle Slide the core with the liner from the take up spindle Rewind Mode See the instructions below to load media in Rewind Mode Refer to the illustration on the next page 1 Press the printhead open lever The printhead assembly springs up latch in the up position could result in the printhead falling on your hand during the AN Caution Ensure printhead is fully open and engaged in the up position Failure to procedure mom NM 8 9 Flip down the media supply guide Slide the media guide as far from the main frame as possible Place a roll of media on the media supply hanger as shown Flip up the media supply guide Slide in the media supply guide until it just touches but does not restrict the edge of the media Feed the media under the dancer through the slot in the transmissive sensor and under the ribbon sensor Pull approximately 36 in 900 mm of media through the front of the printer Remove the labels from the first 18 in 450 mm of media 10 Ensure the media is against the back of the transmissive sensor Slide in the media guide until it just touches but does not restrict the edge of the media 11 Feed the media over the peel assembly and through the rewind base assembly 12 Loosen the thumbscrew and slide out the rewind media guide to the end of the take up spindle Z4Mplus and Z Mplus User Guide 49 Printer Basics Load Roll
89. nes the method s by which the PrintServer II receives the IP address from the server For more information see ZebraNet Networking PrintServer II Installation and Users Guide Z4Mplus and Z6Mplus User Guide 81 Configuration Configuration and Calibration Sequence Display Shows Action Explanation IP ADDRESS SUBNET MASK DEFAULT GATEWAY Press SELECT to make change IP Address Press MINUS to move to the next digit position press PLUS to increase the value of the digit This parameter allows you to select the IP address if permanent was chosen in IP RESOLUTION If dynamic was chosen the user cannot select the address For more information see ZebraNet Networking PrintServer II Installation and Users Guide Press SELECT to make change Subnet Mask Press PLUS or MINUS to display other choices Default Permanent user must set Selections Dynamic user may set but server can assign permanent Press SELECT to accept the change This parameter selects the part of the IP address that is considered to be part of the local network It can be reached without going through the default gateway Press SELECT to make change Default Gateway Press MINUS to move to the next digit position press PLUS to increase the value of the digit Press SELECT to accept the change This parameter allows you to select the IP address that the network traffic is routed through if the destinati
90. no effect Request to send RTS is a control signal from the printer that is connected to the clear to send CTS input at the host computer RTS is always active positive voltage when the printer is on Cable Specifications RS 232 Serial Data Port The connection for this standard interface is made through the female DB 9 connector on the rear panel A DB 9 to DB 25 interface module is required for all RS 232 connections through a DB 25 cable see page 128 for details For all RS 232 input and output signals the printer follows both the Electronics Industries Association s EIA RS 232 specifications and the Consultative Committee for International Telegraph and Telephone CCITT V 24 standard signal level specifications 124 Z4Mplus and Z6Mplus User Guide DB 9 Connectors Eg Printer Interface Technical Information The Table below shows the pin configuration and function of the rear panel serial data connector on the printer Pin numar none Desenate N co n A tn A W N 9 RXD TXD DTR SG DSR RTS CTS 5 V DC Not connected Receive data data input to printer Transmit data data output from printer Data terminal ready output from printer Signal ground Data set ready input to printer Request to send output from printer Clear to send input to printer 5 VDC Note This pin is also available as a 5 VDC power source at 750 mA To enable this capability a jumper on the computer s main logic bo
91. o December 1 1995 is provided with RESTRICTED RIGHTS as provided for in FAR 48 CFR 52 227 14 JUNE 1987 or DFAR 48 CFR 252 227 7013 OCT 1988 as applicable 7T EXPORT RESTRICTIONS You agree that you will not export or re export the SOFTWARE and or FIRMWARE any part thereof or any process or service that is the direct product of the SOFTWARE and or FIRMWARE the foregoing collectively referred to as the RESTRICTED COMPONENTS to any country person or entity subject to U S export restrictions You specifically agree not to export or re export any of the RESTRICTED COMPONENTS 1 to any country to which the U S has embargoed or restricted the export of goods or services which currently include but are not necessarily limited to Cuba Iran Iraq Libya North Korea Sudan and Syria or to any national of any such country wherever located who intends to transmit or transport the RESTRICTED COMPONENTS back to such country i1 to any person or entity who you know or have reason to know will utilize the RESTRICTED COMPONENTS in the design development or production of nuclear chemical or biological weapons or iii to any person or entity who has been prohibited from participating in U S export transactions by any federal agency of the U S government You warrant and represent that neither the U S Commerce Department Bureau of Export Administration nor any other U S federal agency has suspended revoked or denied your export privileg
92. o connect the printer s RS 232 DB 9 interface to a DB 25 connector an interface adapter is required Zebra part number 33138 A generic DB 25 adapter may also be used however the 5 VDC signal source would not be passed through The illustration below shows the connections required for the DB 9 to DB 25 interface P Note The cable used to connect the printer to a computer must be a null modem crossover cable If you want to connect the printer to any other DTE devices you must also use a null modem cable Male DB 9 Adapter Female DB 25 Adapter Connector Connector plugs into printer plugs into cable 1T ON OAT BR WO N SN N e Note Pin 1 of DB 9 connector is unused and unterminated 128 Z4Mplus and Z6Mplus User Guide DB 9 Connectors H Printer Interface Technical Information RS 422 RS 485 Interconnections n Note A jumper on the computer s main logic board needs to be installed on JP1 Pins 2 and 3 for the RS 422 RS 485 interface adapter to function properly To connect the printer s RS 232 DB 9 interface to a host computer through an RS 422 or an RS 485 interface an interface adapter is required Zebra part number 33130 The illustration below shows the required cable wiring for interconnecting to the interface adapter s DB 25 female connector DB 25P Connector to Printer Shield Signal Ground 44 Data Input A 13 Data Output A huge Data Input B 16 19 Z4M
93. ols and media loading Front Panel The front panel display shows the printer s operating status and allows you to change settings as needed to work with your media and label formats The front panel keys and lights are shown below PAUSE DATA 34 Z4Mplus and Z6Mplus User Guide 1 uU A UJ 10 11 12 Printer Basics Printer Overview Power LED Pause LED Error LED Data LED LCD PLUS Key SETUP EXIT Key CANCEL Key PAUSE Key FEED Key SELECT Key MINUS Key Z4Mplus and Z6Mplus User Guide 35 36 Printer Basics Printer Overview Front Panel Keys mu FEED Forces the printer to feed one blank label each time the key is pressed Printer not printing one blank label immediately feeds Printing one blank label feeds after the current batch of labels is complete PAUSE Starts and stops the printing process Printer not printing no printing occurs Press PAUSE again to resume printing Printing printing stops after the current label is complete CANCEL Cancels print jobs when in the pause mode Printer not printing the next stored label format does not print Printing current label completes printing and the next label format is cancelled Press and hold for several seconds to cancel all print jobs in memory SETUP EXIT Enters and exits the configuration mode SELECT Toggles the function of PLUS and MINUS between the Scroll and
94. on address is not part of the local network External ZebraNet PrintServer II or Cobra Internal option required Z4Mplus and Z6Mplus User Guide Configuration a Configuration and Calibration Sequence Display Shows Action Explanation LANGUAGE Press SELECT to make change Selecting the Display Language Press PLUS or MINUS to display other choices Default English Selections English Spanish French German Italian Norwegian Portuguese Swedish Danish Spanish 2 Dutch Finnish Japanese Press SELECT to accept the change This parameter allows you to change the language used on the front panel display You have now completed the entire configuration and calibration sequence You may either press SELECT or SETUP EXIT DARKNESS You are now back at the first parameter in the configuration sequence If you pressed SELECT but are through programming the printer configuration you may press SETUP EXIT and continue with the SAVE SETTINGS function Z4Mplus and Z6Mplus User Guide 83 84 Configuration Configuration and Calibration Sequence Display Shows Action Explanation SAVE SETTINGS PRINTER READY Save Settings Press PLUS or MINUS to display other choices Default Permanent Selections Permanent temporary cancel load defaults load last save Press SELECT to accept the change This display appears when you attempt to exit the configuration mode Permanent Permanent
95. on buildup and each strip of film can be used up to 10 times Discard the strip when residue buildup or other contamination is apparent If a replacement printhead is needed Zebra strongly recommends using a product from the Original Equipment Manufacturer OEM to ensure that your printer and part watranties remain intact and that the product performs optimally Z4Mplus and Z6Mplus User Guide 143 Extend Printhead Life Extend the Life of Your Printhead with Save a Printhead Cleaning Film How to Order Cleaning Film Kits There are five kits to accommodate printers with different print widths Each kit contains three 10 in 254 mm long strips of film Reference the following table to order the appropriate kit for your printer Order kit number For Printers with Print Widths of 46902 3 0 4 0 in 76 102 mm 44902 4 0 5 0 in 102 127 mm 48902 5 0 6 0 in 127 152 mm 38902 6 0 7 0 in 152 178 mm 22902 8 0 9 0 in 178 229 mm 144 Z4Mplus and Z6Mplus User Guide A About this Document xxvii AC Power Cord Specifications 122 Adjustments Printhead Pressure 16 Reflective Sensor 26 Auto Calibration 28 B Bar Codes 121 C Cabling Requirements 32 Calibrating the Printer 7 Cleaning Cutter Module 93 Power Peel Rewind Module 90 Printhead and Platen Roller 87 Save a Printhead Cleaning Film 140 144 Communication Problems 106 Communications Diagnostics Test 112 Configuration Changing Password Protec
96. or information see PrintServer II User and Reference Guide Zebra part number 45537L Enter Setup Mode See the instructions below to enter the setup mode 1 Press SETUP EXIT 2 Press PLUS or MINUS to scroll to the setting you wish to change 3 Press SELECT to toggle the functionality of PLUS and MINUS keys 4 Press PLUS or MINUS to increase or decrease the value answer yes or no print a label or select the digit you wish to change 5 Press SELECT again to use PLUS and MINUS to scroll to the desired menu item P Note An asterisk in the upper left hand corner of the display indicates that the value displayed is different than the currently stored value 58 Z4Mplus and Z6Mplus User Guide Configuration I Configuration Change Password Protected Parameters Certain parameters are password protected by factory default 9 Note You have the option of making all parameters password protected Refer to PASSWORD LEVEL on page 81 for details 1 Enter a four digit password at the ENTER PASSWORD display MINUS changes the selected digit position PLUS increases the selected digit value After entering the password press SELECT The parameter you wish to change is displayed If the password was entered correctly you can now change the value 2 The default password is 1234 The password can be changed using the KP Define Password ZPL II instruction Z4Mplus and Z Mplus
97. order shown Do only as many steps as needed to solve the printing problem Review Types of Media on page 10 Review Load the Media on page 13 Configure the printer according to the directions given in Basic Configuration on page 22 Check the position of the media sensor and move if necessary Follow the directions in Position the Label Sensor on page 26 Z4Mplus and Z6Mplus User Guide 21 Printer Setup Basic Configuration Basic Configuration If your labels are not printing correctly the configuration may need to be changed because the printer defaults may not reflect the options you need Media ribbon darkness print mode media type sensor type and print method all affect the way the printer is configured Refer to Configuration on page 58 for more detailed information Review the Front Panel illustration on page 3 to familiarize yourself with the controls The table below shows the LCD display settings you will need and what they mean LCD Display PRINTER READY DARKNESS PRINT SPEED TEAR OFF PRINT MODE MEDIA TYPE SENSOR TYPE SENSOR SELECT PRINT METHOD Ready to print labels or to configure the printer All printer self tests have been performed successfully The larger the number the darker the print The range is 0 to 30 with a default setting of 10 The print speed is given in inches per second The larger the number the faster the label prints Establishes the position of the me
98. ory See page 22 for further information about the configuration procedure Z4Mplus and Z Mplus User Guide 109 Troubleshooting Printer Diagnostics Pause Self Test This self test can be used to provide the test labels required when making adjustments to the M TINI printer s mechanical assemblies See the sample Il MHIL printout at right Perform the following procedure to complete the Pause Self Test 1 Turn the printer Off O 2 Press and hold PAUSE while turning the printer On I 3 Release PAUSE after the DATA light turns off approximately five seconds The initial self test prints 15 labels at 2 in 51 mm per second then automatically pauses the printer When PAUSE is pressed an additional 15 labels print Pressing CANCEL while the printer is paused alters the self test When PAUSE is pressed the printer prints 15 labels at 6 in 152 mm per second Pressing CANCEL again while the printer is paused alters the self test again When PAUSE is pressed the printer prints 50 labels at 2 in 51 mm per second Pressing CANCEL again while the printer is paused alters the self test a third time When PAUSE is pressed the printer prints 50 labels at 6 in 152 mm per second Pressing CANCEL again while the printer is paused alters the self test a fourth time When PAUSE is pressed the printer prints 15 labels at the printer s maximum speed To exit this self test at any time press and
99. ound to comply with the limits for a Class B Digital Device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a residential environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the product manuals may cause harmful interference to radio communications In order to ensure compliance this printer must be used with Shielded Communication Cables The user is cautioned that any changes or modifications not expressly approved by Zebra Technologies Corporation could void the user s authority to operate the equipment Canadian DOC Compliance Statement This Class B digital apparatus complies with Canadian ICES 003 Liability Disclaimer Zebra Technologies Corporation takes steps to assure that its published Engineering specifications and manuals are correct however errors do occur Zebra Technologies Corporation reserves the right to correct any such errors and disclaims liability resulting therefrom Limitation of Liability In no event shall Zebra Technologies Corporation or anyone else involved in the creation production or delivery of the accompanying product including hardware and software be liable for any damages whatsoever including without limitation consequential damages including loss of business profits business interruption or lo
100. pes of Media sccsowe ewe qe seht e tue DoD iaa doe Ro RE dd i qus d 10 Print Modep a2 uerum tuwale need Se Seen Va Rabies DA RR a de e ta i 12 Load Media and Ribbon 2 cece cru rre yh i rtr Rn ws 13 Logd the Medidas euer ec Re Sor eG tbe we e wa e Kr ER wee 13 Load the Ribbon sax a xo d Rock Rut x bedded RE E RR OE RR Unas a ts A S Re C E 14 Calibration sss sser CR RUP RIR 3C Ron doe 18 RR ke Re iR C aO ed E ewan wes 15 Auto Calibrations e wee eee es Sees se be cia nd see esee abus EE We 15 Printhead Pressure Adjustment 2 2 02 0 eee ee ee eee eee eee eeeee 16 Rewind Media Alignment sere RR ee bebe ERR RRERRR RR ER 18 Configuration Label 43 60h iie n una RR Rmo rs rms 19 Print a Configuration Label s i222 22 ax RE RUE Rh RI eins 19 Troubleshoot Printing Problems ccr RR RR 21 Basi COPIISUEGUOEI 2 sca soad s ceded eeu b ER Rhe Ir TER sees deed EO RR we os 22 Basic Configuration PrOGOSS cuaxsxexd Rh orm d e eRURE S04 E EU RR Ris 23 Position the Label Sensor x i umesekRRERREEEREEGXG ER ERE RERERENEEENG 26 Reflective SENSO iucueiduore uer RR EE EERSTE IA E OR dens 26 Configure the Software or Printer Driver 00000eeeeeeeues 28 5 COmmuhicallOl eeedekkaus ash adware ew ened see wore 29 System Considerations se ce teeta er RE RE RE RE EE EE E REESE eebeeess 30 ize Ne E a E 30 Cable Requirements i ia esex eI FEVPCTREX REP CIERRE AREFRRFPRTEEP ERE 32 xxii Z4Mplus and Z6Mplus User Guide Table of Con
101. ples of non continuous and continuous media If your media matches the Media Type press PLUS to go to the next step Sensor Type If your label media does not match the Media Type follow the steps below 20 Press SELECT 21 Press PLUS or MINUS to scroll through the setting options Stop at the setting that matches your printer options Continuous or Noncontinuous 22 Press SELECT to accept the change 23 Press PLUS to move to the next option SENSOR TYPE displays Web sensor is used with most labels unless the label liner has black marks on the back If your liner does not have black marks press PLUS to go to the next step Sensor Select Z4Mplus and Z6Mplus User Guide Printer Setup Basic Configuration If the label liner has black marks continue with Step 24 24 Press SELECT 25 Press PLUS or MINUS to scroll through the setting options Stop at the setting that matches your printer options Web or Mark 26 Press SELECT to accept the change 27 Press PLUS to move to the next option SENSOR SELECT displays Auto Select is the default setting Do not make any changes 28 Press PLUS to move to the next option PRINT METHOD displays Use Thermal Transfer if you are using ribbon with your label material Use Direct Thermal if you are not using ribbon Direct thermal label media has ink embedded in the label material that is brought out by the heat of the printhead
102. plus and Z6Mplus User Guide 129 DB 9 Connectors Printer Interface Technical Information 130 Z4Mplus and Z6Mplus User Guide NDIX B allel Data Port This appendix discusses the parallel data port and connections Contents Parallel Data Port 00 cee eee eeee 132 Parallel Interface 0 cee eee eee 132 Parallel Port Interconnections 132 Z4Mplus and Z6Mplus User Guide 131 Parallel Data Port Parallel Data Port Parallel Data Port Parallel I nterface The 8 bit parallel data interface supports IEEE 1284 bi directional parallel communications in nibble mode The parallel interface provides a means of communication that is typically faster than the previously mentioned serial interface methods In this method the bits of data that make up a character are sent all at one time over several wires in the cable one bit per wire Parallel Cabling Requirements An IEEE 1284 compatible bi directional parallel data cable is required when this communication method is used The required cable must have a standard 36 pin parallel connector on one end that is plugged into the mating connector located at the rear of the printer The other end of the cable connects to the printer connector at the host computer Port selection for status information is determined each time the printer is turned on Parallel Port I nterconnections 132 The table below shows the pin configuration and function of a standard compute
103. plus and Z6Mplus User Guide ix Z4Mplus and Z6Mplus User Guide rranty I nformation Effective November 1 2001 All Zebra Technologies Corporation products are sold with warranties Following is some general information Printer Products Printers All printers excluding printheads are warranted against defect in material or workmanship for twelve 12 months from the purchase date Proof of purchase or shipment date is required to validate the warranty period The warranty becomes void if the equipment is modified improperly installed or used damaged by accident or neglect or if any parts are improperly installed or replaced by the user Note Products returned must be packaged in the original or comparable packing and shipping container In the event equipment is not so packaged or if shipping damage is evident it will not be accepted for service under warranty Surface transportation charges for return to customers in the continental United States is paid by Zebra Otherwise Zebra pays CPT carriage paid to nearest airport customer pays customs duties taxes and freight from airport to destination If Zebra determines that the Z4Mplus and Z6Mplus User Guide xi NE Printer Products product returned for warranty service or replacement is not defective as herein defined the customer will pay all handling and transportation costs Printheads Since printhead wear is part of normal operation the original printhead 1s
104. printer sensors Refer to the illustration above The reflective sensor transmissive sensor and ribbon sensor should be cleaned on a regular basis to ensure proper operation of the printer For printers with the peel off liner take up and or rewind option s installed clean the take label sensor as well 89 Z4Mplus and Z6Mplus User Guide Routine Care and Adjustments Cleaning Procedures Clean the Rewind Option The Rewind option is required Refer to the illustration on next page and perform the following procedure if adhesive buildup begins to affect peel performance 1 Open the printhead assembly Caution Ensure printhead is fully open and engaged in the up position Failure to latch in the up position could result in the printhead falling on your hand during the procedure 2 Close the peel assembly to prevent bending the tear off peel off bar during cleaning Using the Preventive Maintenance Kit Zebra part number 47362 or a solution of 90 Isopropyl and 10 deionized water and swab remove excess adhesive from the tear off peel off bar Note Apply minimum force when cleaning the tear off peel off bar Excessive force can cause the tear off peel off bar to bend This can have a negative effect on peel performance 3 Open the peel assembly by pivoting the module toward you 4 Manually rotate the pinch roller and clean thoroughly with solvent and a swab 5 Close the peel assembly yj Note When cleaning the tea
105. r off peel off bar or the pinch roller remove excess solvent with a pad to ensure the solvent has dried before printing 6 Close the printhead assembly 90 Z4Mplus and Z6Mplus User Guide 91 Routine Care and Adjustments Cleaning Procedures Number Description 1 Printhead Assembly 2 Tear Off Peel Off Bar 3 Pinch Roller 4 Peel Assembly Z4Mplus and Z6Mplus User Guide Routine Care and Adjustments Cleaning Procedures Clean the Peel Off Assembly The Peel Off option is required Refer to the illustration on the previous page and perform the following procedure if adhesive buildup begins to affect peel off performance 1 Open the printhead assembly latch in the up position could result in the printhead falling on your hand during the A Caution Ensure printhead is fully open and engaged in the up position Failure to procedure 2 Close the peel assembly to prevent bending the tear off peel off bar during cleaning Using the Preventive Maintenance Kit Zebra part number 47362 or a solution of 90 Isopropyl and 10 deionized water and a swab remove excess adhesive from the tear off peel off bar 3 Open the peel assembly by pivoting the module toward you yj Note Apply minimum force when cleaning the tear off peel off bar Excessive force can cause the tear off peel off bar to bend which could have a negative effect on peel performance 4 Manually rotate the pinch roller and clean thoroughly
106. r the correct media type See page 63 Ensure that the media guides are properly positioned Via the front panel locate the SENSOR SELECT menu item page 64 and manually select the correct sensing method Reload the media Check the reflective sensor position see page 26 Clean the platen roller according to the instructions on page 87 Auto Calibrate failed Perform a manual calibration see page 69 Reload the media and ensure the reflective sensor is properly positioned see page 26 Z4Mplus and Z6Mplus User Guide 105 Troubleshooting Print Quality Problems Communication Problems Data light does not flash when a label format is sent rien San The printer does not respond to Check the printer driver or software label requests communications settings Confirm you are using the correct communication cable See Cable Requirements on page 32 Via the front panel check the protocol setting It should be set to the default none See page 73 Ensure that the correct driver is being used Several labels print then the printer skips misplaces misses or distorts the image on the label after a label is sent to the printer LINE IAN The host is set to EPP parallel Change the settings on the computer host communications to standard parallel communications The serial communication Standard RS 232 cables are appropriate for settings are incorrect lengths under 50 ft 15 2 m RS 422 and RS
107. r to printer parallel cable Z4Mplus and Z6Mplus User Guide 36 Pin Connectors 1 2to9 10 11 12 13 14 15 16 and 17 18 19 to 30 31 32 33 and 34 35 36 Parallel Data Port Parallel Data Port nStrobe HostClk Data Bits 1 to 8 nACK PtrClk Busy PtrBusy PError ACK DataReq Select Xflag nAutoFd HostBusy Not used Ground 5V 750 mA The maximum current draw may be limited by option configuration Ground nInit nFault NDataAvail Not used 5V through a 1 8K O Resistor NSelectin 1284 active Z4Mplus and Z6Mplus User Guide 133 Parallel Data Port Parallel Data Port 134 Z4Mplus and Z6Mplus User Guide NDIX C mory Cards This appendix discusses the field available memory cards and their installation Contents Memory CardS 200 eee eee eens 136 PCMCIA Card 2 02 0 cece eee eee 136 Z4Mplus and Z6Mplus User Guide 135 Memory Cards Memory Cards Memory Cards PCMCIA Card See the instructions below to install the Type I or Type II compliant PCMCIA card grounded wrist strap while working on the printer Note The PCMCIA card is hot swappable it can be installed while the printer is A Caution The printer electronics are susceptible to static discharge Use a properly On I Install the PCMCI A Card Refer to illustration on next page 1 Remove the PCMCIA card shield from the rear of the printer 2 Insert the PCMCIA card with the notch UP into the
108. rinthead Open Lever 8 Cutter Module 9 Catch Tray Z4Mplus and Z6Mplus User Guide 41 Printer Basics Load Roll Media Peel Off Mode A 42 See the instructions below to load media in Peel Off Mode This setting works only with the Peel Off Option installed on the printer An illustration of the printer with the Peel Off Option is shown on the next page 1 Press the printhead open lever The printhead assembly springs up Caution Ensure printhead is fully open and engaged in the up position Failure to latch in the up position could result in the printhead falling on your hand during the procedure Flip down the media supply guide Slide the media guide as far from the printer main frame as possible Place a roll of media onto the media supply hanger as shown Flip up the media supply guide Poe Sf Slide in the media supply guide until it just touches but does not restrict the edge of the media 7 Feed the media under the dancer through the slot in the transmissive sensor under the ribbon sensor and through the Peel Assembly 8 Pull approximately 12 in 30 mm of media through the front of the printer 9 Ensure the media is against the rear of the transmissive sensor Slide in the media guide until it just touches but does not restrict the edge of the media 10 Pull down the peel lever to open the peel assembly 11 Feed the liner over the tear off peel off bar and behind the peel assembly 12 Close t
109. s SELECT to accept the change The printer remains in the selected mode until it is changed by this front panel instruction or by using a ZPL ZPL II command The printer accepts label formats written in either ZPL or ZPL II This eliminates the need to rewrite any ZPL formats you already have See the ZPL II Programming Guide Volume II for more information on the differences between ZPL and ZPL II Z4Mplus and Z6Mplus User Guide Configuration B Configuration and Calibration Sequence Display Shows Action Explanation Power Up and Head Close Parameters MEDIA POWER UP Press SELECT to make change Media Power Up Press PLUS or MINUS to display other choices Default Calibration Selections Calibration length no motion and feed Press SELECT to accept the change This parameter establishes the action of the media when the printer is turned on Calibration Recalibrates the media and ribbon sensors Feed Feeds the label to the first web Length Determines the length of the label No Motion Media does not move HEAD CLOSE Press SELECT to make change Head Close Press PLUS or MINUS to display other choices Default Calibration Selections Calibration length no motion and feed Press SELECT to accept the change Determines the action of the media after the printhead has been opened and then closed Calibration Recalibrates the media and ribbon sensors Feed Feeds the label to the first web Len
110. s are displayed on the LCD on the front panel of the printer Print modes should match the media and printer options chosen Print mode choices are listed in the table below Tear Off Mode Use for most Default setting applications Peel Off Mode Use only if printer has the peel option Cutter Mode Use only if printer has a cutter option Rewind Mode Use only if printer has the rewind option Each label or strip of labels can be torn off after printing Liner material is peeled away from the label as it is printed After the printed label is removed the next label prints Printer automatically cuts the label after it is printed The media and or liner are rewound onto a core as they are printed Z4Mplus and Z6Mplus User Guide Printer Setup Load Media and Ribbon Load Media and Ribbon Load the Media One method of media loading is shown in the illustration below For more detailed instructions as well as information about how to load the different types of media and the various printing modes see Printer Basics on page 33 eer ern Printhead Assembly 2 Transmissive Sensor 3 Media Supply Guide 4 Media Supply Hanger 5 Dancer 6 Media Guide 7 Printhead Open Lever Z4Mplus and Z6Mplus User Guide 13 Printer Setup Load the Ribbon Load the Ribbon If the media is thermal transfer material you must load a ribbon to print labels See the illustration below If the media is direct thermal m
111. s s 15 Auto Calibration leere 15 Printhead Pressure Adjustment 16 Rewind Media Alignment Ls 18 Configuration Label lesse 19 Print a Configuration Label 19 Troubleshoot Printing Problems 21 Basic Configuration leere 22 Basic Configuration Process 23 Position the Label Sensor 26 Reflective Sensor 6 ce eee ee eee 26 Configure the Software or Printer Driver 28 Z4Mplus and Z6Mplus User Guide Printer Setup Before You Begin Before You Begin Media The Z4Mplus and Z6Mplus are capable of using various types of media These include continuous roll and fanfold media as labels or card stock with optional perforations and registration holes Refer to Printer Basics on page 33 for a detailed description of loading label media and ribbon Roll Media Fanfold Media L7 8 Z4Mplus and Z6Mplus User Guide Printer Setup Before You Begin Ribbon Ribbon is a thin film carrying wax or wax resin that is transferred to the media during the thermal transfer process Direct thermal media does not require the use of a ribbon but printhead life may be shortened because of the abrasion of direct contact with the media Printhead life may be reduced by the abrasion from exposed paper fibers when using perforated media Refer to Printer Basics on page 33 for a detailed description of loading label media and ribbon Cau
112. ss of business information arising out of the use of or the results of use of or inability to use such product even if Zebra Technologies Corporation been advised of the possibility of such damages Some states do not allow the exclusion or limitation of incidental or consequential damages so the above limitation or exclusion may not apply to you vi Z4Mplus and Z6Mplus User Guide Copyrights The copyrights in this manual and the label printer described therein are owned by Zebra Technologies Corporation All rights are reserved Unauthorized reproduction of this manual or the software in the label printer may result in imprisonment of up to one year and fines of up to 10 000 17 U S C 506 Copyright violators may be subject to civil liability All trademarks and registered trademarks are property of their respective owners Copyright 2003 ZIH Corp All rights reserved Z4Mplus and Z6Mplus User Guide vii viii Z4Mplus and Z6Mplus User Guide DECLARATION OF CONFORMITY I have determined that the Zebra printers identified as the Z4Mplus Z6Mplus Series manufactured by Zebra Technologies Corporation 333 Corporate Woods Parkway Vernon Hills Illinois 60061 3109 U S A Have been shown to comply with the applicable technical standards of the FCC For Home Office Commercial and industrial use If no unauthorized change is made in the equipment and if the equipment is properly maintained and operated a a Z4M
113. take up spindle to prevent the media backing from winding too loosely Do the adjustments in the order given Do only what is needed to solve the problem 1 Turn the adjustment dial clockwise to align the media toward the mainframe 2 Turn the dial counter clockwise to align the media away from the mainframe umber Deon 1 Rewind Spindle Backplate 2 Rewind Spindle 3 Adjustment Dial 4 Printhead Assembly 18 Z4Mplus and Z6Mplus User Guide Printer Setup Configuration Label Configuration Label Print a configuration label to test the printer setup Do this when the printer is first installed or when the printer cannot properly detect the top of the label Print a Configuration Label 1 Turn the printer Off O 2 Press and hold CANCEL while turning the printer On I See the Front Panel illustration on page 3 3 Release CANCEL after the DATA light turns off approximately five seconds A configuration label prints showing the printer s currently stored parameters similar to the labels shown on the next page Ifyou encounter any problems while you are configuring the printer or printing a test label see Troubleshoot Printing Problems on page 21 If the test label printed correctly go to Communication on page 29 Z4Mplus and Z6Mplus User Guide 19 Printer Setup Configuration Label
114. ted Parameters 59 Configuration and Calibration Sequence 61 Entering the Setup Mode 58 Leaving the Setup Mode 60 Z4Mplus and Z6Mplus User Guide Printer Driver Software 28 Printer 28 Contacts xxvi Continuous Media 11 Cutter Mode 40 D Damage 2 Data Communications Parallel 132 Serial 124 Data Ports Parallel 132 Serial 124 129 Document Conventions xxviii F Factory Defaults 112 Fanfold Media Loading 52 Front Panel Display 34 Keys 36 Lights 37 Fuse Replacement 95 Index 1 E Index G General Specifications 114 H Hardware Control Signal Descriptions 124 Interconnections Parallel Port 132 RS 232 125 128 RS 422 129 RS 485 129 Interfaces Parallel 132 Printer 124 132 System 30 L LCD Error Conditions and Warnings 98 Liner Removal 46 49 Liner Take up Mode 44 Lubrication 94 Media Loading Cutter Mode 40 Fanfold 52 Liner Take up Mode 44 Tear off Mode 38 Value Peel off Mode 42 Media Removal 52 Media Specifications 116 Media Types Continuous Media 11 Non Continuous Black Mark Media 11 Non Continuous Web Media 10 Memory Card Installation PCMCIA Card 136 Index 2 N Non Continuous Black Mark Media 11 P Parallel Cabling Requirements 132 Parallel Data Port 132 Parallel Interface 132 Parallel Port Interconnections 132 Password Protected Parameters 59 PAUSE Key Self Test 110 PCMCIA Card Installation 136 Port 132 Positioning
115. tents LE b Punter Basics ausea ka kd EROR UP ORCAORRCICRCR CRARCACA CR RR RC RON 33 Printer OVSIVIEW cse kdo Ra GORR RE ERROR X RR RRURE S EE P ARX PREX Edd ag 34 Front Panel escas 272 woes dee lon Ge Ge ar a eae bb oa o d ea is ta 34 Load Roll Media 42er aora a uon ama m m nh RR x eee ah Rn essa nm nmn 38 Tesre Om ModE cuu uw cq ee we ee CAD RO RA OX RR RUE ow CR IR RC 38 Cutter Mode 12 ax itd on kos shee i Ts ated need SORS DUO DU SOS eee e OR 40 Peel Off Mode auc caede aed rm ac eR e Do qi mac EUR 3 EORR sae dade 42 Liner Take Up MOUS sve uzs a iu RE REOR RR EE E ee peters EROR E RUE 44 IS METER ook cine a eee eae os ee eo aah eee eee 46 Load Fanfold Media ccelum m eee 52 Load the RIBBON sss asics eStats eed quc 2 6 ooh Heb Ses cee 68 ie ree bk Ys 54 Remove the Ribbon 2 2x 2 x xx ciate be CR Re CRX CR SOEUR hee 8 bee eee 56 TP ROMIOUIAUON uuosixxcexx door On a Gom ORC RR ic e OR dn 59 CONNQUIAIION su queas ues acere ERE E RARE E RRERARSESAERERER ARE RES 60 Enter Setup MOUG 5 px RE xu Seber ee Sees ey vane ERR E ERKREREEA 60 Change Password Protected Parameters 0000eee cece ee eees 61 Leave the Setup Mode cc cece eee eee eee 62 Configuration and Calibration Sequence 2000 ee eee eee eee eee 63 8 Routine Care and Adjustments 87 Cleaning Procedures i s ssiewseuueseeeewe ree ee PEE REPRE sew E XR cess 88 Clean Ine E XIBPDIDI S saa acr cee RC WR RE ee ROLE ste Lic RC
116. the Media Sensor Reflective Sensor 26 Transmissive Sensor 28 Power Cord Specifications 122 Power Peel Rewind Peel Mode 46 Print Mode 12 Print Quality Problems 103 Printer Calibration 7 Printer Diagnostics 108 Printer Interface Technical Information Hardware Control Signal Descriptions 124 Parallel Data Communications 132 Serial Data Communications 124 Printhead Pressure Adjustment 16 Printing Specifications 115 Proprietary Statement v R Reflective Sensor Adjustment 26 Reflective Sensor Positioning 26 Reporting Damage 2 Rewind Media Alignment 18 Ribbon Loading 14 54 Ribbon Removal 56 Ribbon Specifications 118 Roll Media Loading 38 52 RS 232 serial data port 124 ZAMplus and Z6Mplus User Guide S Save a Printhead Cleaning Film 142 144 Self Tests CANCEL Key 109 Communications Diagnostics 112 FEED Key 111 PAUSE Key 110 Serial Data Communications 124 Serial Data Port 124 129 Specifications AC Power Cord 122 Bar Codes 121 General 114 Media 116 Options 118 Printing 115 Zebra Programming Language ZPL II 120 Storage 2 Support xxvi System Considerations Interfaces 30 T Tear off Mode 38 Technical 124 Transmissive Sensor Positioning 28 Types of Media Continuous Media 11 Non continuous Black Mark Media 11 Non Continuous Web Media 10 V Value Peel off Mode 42 Z Zebra Programming Language ZPL II 120 Z4Mplus and Z6Mplus User Guide Index A
117. tion The ribbon must be as wide or wider than the media being used If the ribbon is narrower than the media areas of the printhead are unprotected and subject to premature wear Note When printing in direct thermal mode ribbon is not used and should not be loaded into the printer Z4Mplus and Z6Mplus User Guide Printer Setup Before You Begin Types of Media The following is a description of the various types of media approved for use in the ZAMplus and Z6Mplus printers Non Continuous Web Media Non continuous web media shown below refers to individual labels separated by a gap notch or hole When you look at the media you can tell where one label ends and the next one begins The illustration below shows samples of all three The noncontinuous with gaps is individual labels on a continuous liner zu mter Deion 1 Hole 2 Notch 3 Label Gap 10 Z4Mplus and Z6Mplus User Guide Printer Setup Before You Begin Non Continuous Black Mark Labels Non continuous black mark labels have black marks printed on the back of the liner indicating the start and end of each label shown below EJUS uter Deest 1 Black Mark Continuous Media Continuous media shown below is one uninterrupted roll of material without gaps holes notches or black marks that allows the image to be printed anywhere on the label Z4Mplus and Z6Mplus User Guide dd Printer Setup Before You Begin Print Mode Print mode
118. tion The low tension position is recommended only when a wide ribbon is used or normal tension hampers the ribbon movement See the instructions below to load the ribbon 1 To place this spindle in the normal position firmly pull out the spindle end cap until it clicks as shown in below 2 To place the spindle in the low tension position firmly push in the end cap until it clicks in place Spindle End Cap Spindle End Cap Extended Retracted P Note Always use ribbon that is wider than the media The smooth liner of the ribbon protects the printhead from wear For direct thermal printing do not load ribbon in the printer Refer to illustration on the next page 3 Press the printhead open lever The printhead assembly springs up 4 Onent the ribbon as shown Push the ribbon roll completely onto the ribbon supply spindle 5 Pull the end of the ribbon over the ribbon sensor under the printhead assembly and out the front of the printer 6 Hold the ribbon snug and free of wrinkles and in line with the guide mark near the left edge of the strip plate Close the printhead assembly 7T Wind the ribbon clockwise onto the ribbon take up spindle 54 Z4Mplus and Z6Mplus User Guide Printer Basics n Load the Ribbon umber Deon 1 on A UJ Strip Plate Printhead Assembly Release Knob Tension Blades Ribbon Take Up Spindle Ribbon Supply Spindle Ribbon Sensor Printhead Open Lever Z4Mplus and Z6Mplus Us
119. ustment Press MINUS to decrease the value reduce brightness press PLUS to increase the value increase brightness Range 00 to 19 Press SELECT to accept the change This parameter allows you to adjust the brightness of your display if your display is difficult to read Z4Mplus and Z6Mplus User Guide 79 80 Configuration Configuration and Calibration Sequence Display Shows Action Explanation FORMAT CONVERT IDLE DISPLAY RTC DATE RTC TIME Press SELECT to make change Note The Format Convert setting is used when upgrading from a printer of lower resolution to a printer of higher resolution and the user does not wish to modify their formats Example If your original formats were written for a 150 dpi printer and your new printer is 300 dpi you would choose150 300 Format Convert Press PLUS or MINUS to display other choices Default None Selections None 150 300 150 600 200 600 300 600 Press SELECT to accept the change If RTC is installed Idle Display Press SELECT to change Press PLUS or MINUS to display other chooses Default FW Version Selections FW Version MM DD Y Y 24HR MM DD YY 12HR DD MM YY 24HR DD MM YY 12HR Press SELECT to accept the change This parameter selects the LCD options for the real time clock If RTC is installed RTC Date Press SELECT to change Press PLUS to change value press MINUS to change position
120. verse engineer decompile or disassemble the SOFTWARE or the FIRMWARE except and only to the extent that such activity is permitted by applicable law notwithstanding this limitation Rental You may not rent or lease or lend the SOFTWARE or FIRMWARE Support Services ZEBRA may provide you with support services related to the SOFTWARE and or FIRMWARE SUPPORT SERVICES in its discretion Use of SUPPORT SERVICES if any is governed by the ZEBRA policies and programs described in the user manual in online documentation and or other ZEBRA provided materials Any supplemental SOFTWARE or FIRMWARE code provided to you as a part of SUPPORT SERVICES shall be considered part of the SOFTWARE and or FIRMWARE and is subject to the terms of this PSFLA With respect to technical information you provide to ZEBRA as part of the SUPPORT SERVICES ZEBRA may use such information for its business purposes including for product support and development ZEBRA will not utilize such technical information in a form that personally identifies you except to the extent necessary to provide you with support Z4Mplus and Z6Mplus User Guide XV E Printer Software and Firmware License Agreement xvi Replacement Modification and Upgrade of the SOFTWARE and or FIRMWARE ZEBRA reserves the right to replace modify or upgrade the SOFTWARE and or FIRMWARE at any time by offering you a replacement or modified version of the SOFTWARE and or FIRMWARE or such up
121. which any products are applied including but not limited to compatibility with other equipment All statements technical information or recommendations relating to Zebra products are based upon tests believed to be reliable yet do not constitute a guaranty or warranty Zebra s maximum liability for warranty claims is limited to the invoice price of the product claimed defective Zebra does not assume responsibility for delays or replacement or repair of products Zebra shall not under any circumstances whatsoever be liable to any party for loss of profits lost data diminution of good will or any other special or consequential damages whatsoever with respect to any claim made under agreement with Zebra Specifically for software Zebra is not liable for any incidental or consequential damages caused by abuse or misapplication of the software or by its use in violation of the U S copyright law or international treaty No salesperson representative or agent of Zebra is authorized to make any guaranty watranty or representation that contradicts the foregoing Any waiver alteration addition or modification to the foregoing warranties must be in writing and signed by an executive officer of Zebra to be valid Z4Mplus and Z6Mplus User Guide xiii E Printer Software and Firmware License Agreement a Y E Zebralink Printer Software and Firmware License Agreement xiv YOU SHOULD CAREFULLY READ THE FOLLOWING TERMS AND CONDITI
122. y blocks of increasing size embossed on the print mechanism The smallest block fully counterclockwise is considered position 1 and the largest block fully clockwise is considered position 4 The same is true for the Z6Mplus except it has 7 positions 16 Z4Mplus and Z6Mplus User Guide Printer Setup Printhead Pressure Adjustment Set Printhead Pressure Use the tables below depending upon which printer you have to select the initial dial settings for your media Z4Mplus Media Width Left Dial Right Dial 1 in 25 4 mm 3 1 2 in 51 mm 4 1 3 in 76 mm 3 2 3 5 in and up 89 mm and up 3 3 Z6Mplus Media Width Left Dial Right Dial 2 in 50 mm 6 l 3 in 75 mm 6 2 4 in 100 mm 7 3 5 in 125 mm 7 4 5 5 in and up 140 mm and up 6 6 Some media types require higher pressure to print well For these media increase both dials one position If the media tends to shift to the left while printing increase the right dial setting one position or decrease the left dial setting one position If the media tends to shift to the right while printing increase the left dial setting one position or decrease the right dial setting one position Z4Mplus and Z6Mplus User Guide 17 Printer Setup Rewind Media Alignment Rewind Media Alignment The instructions below apply if the printer has a rewind option Refer to the illustration below amp Note The liner should be installed flush against the backplate of the
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