Zebra P330i User's Manual
Contents
1. 41 Resetting to Factory Defaults 0 0 0 ee 41 Ethernet Adapter Status Indicator 0 0 0 0 cee ee eee 41 Network Status Activity Indicator 0 0 0c eee ee eee 42 6 e Technical Specifications ee 45 General Specifications l l 45 Ribbon Specifications lllllllel es 45 Card Specifications llle 45 Pal C OUS saa hs oe be ee a So EORR RC EUR ee eR CERERI es 46 TO 46 Card DIMGNSIONS a BAGAMAN NG KA Dm WK o3 A XO OES EE Eu NG PAGG KGG 46 Bi Directional Communications Interfaces llus 47 Mechanical Specifications llle 47 r ge m m neice 2 gud bape E aoe bara hsm dear Heo ara 4a ae ek 47 Environmental 2 aaa 47 80057 EERE PAPA 47 Appendix A Magnetic Card Stripe Encoder 49 NTrOdUCUON AA AA 49 Media Loading Orientation aa 49 Sample Encoding Program aaae 50 Magnetic Encoder Cleaning 0 00 ee ee ees 50 When to Clean 0 0 ee ee ee eee 50 How t Clean L 50 ISO Standard Encoding 0 0 cece ee 51 Appendix B Smart Card Contact Station 53 IMOGUCHOM AA AA NS 53 Media Loading Orientation a 53 Smart Card Contact Station Interface 0 0 0 a 54 P330 User s Manual 980459 001 Rev A Table of Contents Contents Continued Appendix C2. Connector USB Connector 2 P330 User s Manual Optional DB 9 Connector location for Smart Card Contact Station Network Status Activity LED Ethernet Adapter Status LED These are on the optional Ethernet Adapter 980459 001 Rev A Introduction Controls Connectors and Indicators LCD Panel The LCD Panel can display the following messages D N N 9 Q D Operational INITIALIZING READY DOWNLOADING DATA PRINTING MONO Scrolling Fixed Fixed Fixed Fixed Fixed Fixed Fixed Fixed Fixed Fixed Fixed Fixed CONTACT ENCODING PRINTING CYAN PRINTING YELLOW PRINTING MAGENTA PRINTING BLACK PRINTING OVERLAY DOWNLOADING FW Q 3 Q gt 2 z O J JJ 5 c O mi JJ Scrolling REMOVE RIBBON THEN CLOSE HEAD EMPTY FEEDER amp PRESS BUTTON LOAD CLEANING CARD IN FEEDER PRESS BUTTON TO CONTINUE FEED LONG CLEANING CARD IN EXIT CLEANING PRINTER ENCODING ERROR printing stops INVALID MAGNETIC DATA encoding stops Scrolling Scrolling Scrolling Scrolling Scrolling Scrolling Blinking Scrolling CLEAN PRINTER Scrolling REMOVE RIBBON Fixed o Fixed Errors Printer will not operate MECHANICAL ERROR OUT OF CARDS PRINT HEAD OPEN O C O TI UJ UJ O c 980459 001 Rev A P330 User s Manual Introduction Controls Connectors and Indicators P330 User s Manual 980459 001 Rev A Installation and Setup General Info
3. 980459 001 Rev A P330 User s Manual 59 Connecting to a Network External Print Server External Print Server A stand alone device that acts as a server on the network specifically for receiving print jobs and passing them to the printer Client computers connect to the print server over a network Internal Print Server Similar to an external print server except the print server is integrated into the printer This removes the need for a separate power supply and separate device drivers This is the simplest way to network a printer 54 P330 User s Manual 980459 001 Rev A
4. 6 Installing the Print Driver Software and Setting Driver Options 10 Installing the P330 Print Driver 0 0 0 eee eee 10 Loading a Ribbon eee 11 Installing the Card Cleaning Cartridge llle 14 Setting the Card Thickness Control 0 0 0 0 0 cee eee eee 16 Loading Cards 425 0320 KANA oe qug bb LG trad NAKA BA Ree ea EES 18 Card Output Hopper 0 0 cc eee 20 Connecting the Printer to your Computer 000006 21 Connecting Power a 22 Printing a Test Card eens 23 Packing the P330i Printer for Shipment 0 lusus 23 3 Printing a Card PAA RC aea RC AA AA 25 Setting Printer Properties llle 25 Printing a Sample Card ee ees 26 Feeding One Card ata Time a 27 2200 en AA AA AY 29 Cleaning the Printer aa 29 When to Clean lllleleeeeee s 29 How to Clean llleleeleeeee rans 30 980459 001 Rev A P330 User s Manual Table of Contents Contents Continued Cleaning the Print Head 0 0 0 aa 31 Card Cleaning Cartridge 0 0 32 When to Replace the Cleaning Roller Ls 32 How To Replace the Cleaning Roller 000 ee eae 32 5 ITOUDICSNOOUNG 6446502455 GA NG CR dE CR RE d 35 Print Quality Issues llle 37 Troubleshooting the Ethernet Connection and Adapter
5. 63 Hz e FCC Class B CE UL and CUL approved Environmental Operating Temperature 60 F to 86 F 15 C to 30 C e Operating Humidity 20 to 65 non condensing Storage Temperature 23 F to 158 F 5 C to 70 C e Storage Humidity 20 to 70 non condensing e Ventilation Reasonably dust free air environment Options Built in Ethernet network communications Three track magnetic stripe encoder standard and reverse High capacity feeder 220 30 mil cards e Contactless encoding MIFARE and HID 1iCLASS Contact encoding Station and encoder 980459 001 Rev A P330 User s Manual 45 Technical Specifications Options P330 User s Manual 980459 001 Rev A APPENDIX A Magnetic Card Stripe Encoder Introduction This Appendix includes operation and maintenance requirements for the P330i Printer with the optional magnetic card stripe encoder See Chapter 2 for location of the Magnetic Card Stripe Encoder The magnetic encoder can be set for either high or low coercivity Use the printer driver to change the encoder setting Media Loading Orientation The magnetic encoder may be installed with the read write head positioned below the card path Magnetic Card Stripe Encoder upgrade kits are also available When loading cards with magnetic stripes into the card feeder please ensure that the magnetic stripe 1s down and nearer to the rear of the printer Also available are Printer m
6. Zebra P330 Card Printer User s Manual IVAN MECHELEN KANTOORMACHINES KANTOORMATERIALEN TURNHOUT GEEL www vanmechelen be Y f Card Printer 980459 001 Rev A QW 4 31L8 Solutions Foreword This manual contains installation and operation information for the Zebra P330i Card Printers manufactured by Zebra Technologies Corporation Camarillo California Return Materials Authorization Before returning any equipment to Zebra Technologies Corporation for in warranty or out of warranty repair contact Repair Administration for a Return Materials Authorization RMA number Repack the equipment in the original packing material and mark the RMA number clearly on the outside Ship the equipment freight prepaid to the address listed below 980459 001 Rev A For USA Latin America and Asia Pacific Zebra Technologies Corporation Zebra Card Printer Solutions 1001 Flynn Road Camarillo CA 93012 8706 USA Phone 1 805 578 5001 FAX 1 805 579 1808 MIVAN MECHELEN For Europe and Middle East KANTOORMACHINES KANTOORMATERIALEN Zebra Technologies Corporation TURNHOUT GEEL Zebra Card Printer Solutions www vanmechelen be Pittman Way Fulwood Preston PR2 9ZD Lancashire U K Phone 44 1 772 797555 FAX 44 1 772 693000 P330 User s Manual lil Foreword Copyrigh t Notice 2004 ZIH Corp This document contains information proprietary to Zebra Technologies Corporation
7. This document and the information contained within is Copyrighted by Zebra Technologies Corporation and may not be duplicated in full or in part by any person without written approval from Zebra While every effort has been made to keep the information contained within current and accurate as of the date of publication no guarantee is given that the document is error free or that it is accurate with regard to any specification Zebra reserves the right to make changes for the purpose of product improvement at any time Trademarks Warranty Printers P3307 is a trademark and Zebra is a registered trademark of Zebra Technologies Corporation Windows and MS DOS are registered trademarks of Microsoft Corp All other trademarks or registered trademarks are marks of their respective holders Information All Zebra Card Printers are warranted against defects in material or workmanship for twelve 12 months from the purchase date Proof of purchase or shipment date is required to validate the warranty period The warranty becomes void if the equipment is modified improperly installed or used damaged by accident or neglect or if any parts are improperly installed by the user Note Products returned must be packaged in the original or comparable packing and shipping container In the event equipment is not so packaged or if shipping damage is evident it will not be accepted for service under warranty Surface Transportation charges for
8. Connecting to a Network 55 Printer Sharing ana owe deg See eR oe eee es a ai l 55 External Print Server 2 0 56 Internal Print Server 0 00 0 ee ee 56 980459 001 Rev A 11 02 2004 P330 User s Manual XI Table of Contents 980459 001 Rev A s Manu P330 User Introduction Thank you for choosing the Zebra P330 Card Printer This manual guides you to efficient start up and operation of your new Card Printer Printer Features The following shows the main functional features found on your P330i Printer Print Head Optional Magnetic Encoding Station Output Hopper shown in open position 980459 001 Rev A Main Cover Print Head Carriage Print Head Card shown open shown in open Carriage Latch Feeder position Cover shown open Card Thickness Control Card Cleaning Cartridge Panel Button Ribbon Ribbon Optional LCD Display Panel Take Up Supply Smart Card Spindle Spindle Contact Station P330 User s Manual 1 Introduction Controls Connectors and Indicators Controls Connectors and Indicators Your P330i Printer has an LCD Display Panel and a Panel Button on the front and a power connector power switch and interface connector s on the rear panel 10 100base T Connector Panel Ethernet Switch Panel Button LCD Display Power Switch Power
9. LED continues to blink until the printer malfunction is resolved or until the printer is turned off O Flashing red indicates the Power On Self Test POST is in progress 4 If the LED is solid red for more than 30 seconds the Ethernet Adapter has failed the POST A failed POST can be caused by any of the following The printer attached to the Ethernet Adapter device is malfunctioning Turn the printer power off wait 10 seconds then turn the printer back on e Ifthe Ethernet Adapter still fails the POST the Ethernet Adapter has a hardware problem that can be fixed only by replacing or returning the unit Contact Technical Support for repair or replacement information 980459 001 Rev A P330 User s Manual 41 42 Troubleshooting Troubleshooting the Ethernet Connection and Adapter 5 If the LED is alternately flashing red and green for longer than 2 minutes the Ethernet Adapter is in firmware download mode This means it is waiting for new firmware data to be sent before it continues normal functioning Perform the following Ifthe Ethernet Adapter was purposely put into firmware download mode finish the download with the proper update utility Contact the Zebra web site at http www zebra com to download this utility e Contact Technical Support for help recovering this unit Network Status Activity Indicator A bi color Status Activity LED indicates network speed established link and network activity 1 I
10. OK to close the Page Setup window The card appears on the screen JO OI A W ND Design a card with both black and colored text and with colored pictures see example below p 7 7 7 SAMPLE CARD M CHRIS JONES SALES DIRECTOR 3 http www zebracard com Note For cards thinner than 20 mils 0 51 mm or thicker than 40 mils 1 02 mm the card design must be limited to 1 no more than two 30 mm x 30 mm areas of full color 2 black information text and barcode for example must cover no more than 50 of the card area and 3 there must be at least a 5mm unprinted border along all edges For cards with thickness between 20 mils 0 51 mm and 40 mils 1 02 mm these restrictions do not apply full color printing is permitted edge to edge in both directions P330 User s Manual 980459 001 Rev A Printing a Card Feeding One Card at a Time 8 Once you are ready to print go to the File menu and select Print 9 If the printer was not selected as the default printer go to the File menu select Print Setup and choose Zebra P330i Card Printer from the printer names list Then Close the Print Setup dialog box 10 The printer will feed in a card and start printing the data download time will vary depending on the complexity of the card design and the processing speed of your computer 11 Once the printing job is complete the card is eyected from the printer Feeding One Card ata Time A Manual Feed S
11. Spindle see above Load ribbon onto the supply spindle under the print head carriage flange side in and load the empty core with tape attached onto the take up spindle Make sure the ribbon comes off the top of the supply spindle and feeds to the top of the take up spindle Take up Spool Supply Spool 12 P330 User s Manual 980459 001 Rev A Installation and Setup Loading a Ribbon Caution Do not touch the print head if the printer has been in service within the last 10 minutes It could be very hot and cause a burn Electrostatic Discharge Caution A static discharge is possible if you touch any exposed metal parts Use of an anti static wrist strap or comparable anti static protection is required 4 Gently press the print head carriage down until it is fully lowered as shown below Very little force 1s neccessary to perform this step Note During normal operation with power connected and turned on the ribbon would automatically synchronize when the Print Head is restored to its fully down position The ribbon would be identified and the corresponding parameters sent to the driver Since power is not connected at this point in the Installation and Setup Procedure nothing will happen when the Print Head Carriage is closed The ribbon will synchronize when power is turned on 980459 001 Rev A P330 User s Manual 13 Installation and Setup Installing the Card Cleaning Cartridge Installing t
12. The Printer Driver Software is installed on your computer see Chapter 2 e The P3301 Printer is connected to the power source and the computer see Chapter 2 e The P3301 Printer is selected by either the Operating System or the appropriate application software program Printer Properties are set the factory default values will be appropriate for many applications Card printing is directed by the appropriate application software program Setting Printer Properties Printer Properties can be set either at the Operating System level or within the application software program used for printing cards Note In the following description of setting Printer Properties only those properties and options that are suitable for being set by the User are described The User should not make selections or set parameters unless they are specifically described in this section Preferences settings can configure the P330 Card Printer for Landscape wide or Portrait tall printing orientation and allow the user to verify that the desired ribbon is installed in the printer Monochrome ribbons are selected via the drop down menu If the P330i Printer includes the optional magnetic card stripe encoder encoding parameters and coercivity can be set Printer cleaning can be initiated from the Tools window printer cleaning can also be initiated at the printer see Chapter 4 980459 001 Rev A P330 User s Manual 25 Printing a Card Printing a Sa
13. and latches with an audible click See below Slot Card Cleaning Cartridge in final position 6 Close the printer s Main Cover 980459 001 Rev A P330 User s Manual 15 Installation and Setup Setting the Card Thickness Control Setting the Card Thickness Control The Card Thickness Control is set by the user to adjust the gap as cards enter the printer to prevent double feeds which could cause a jam or mis feeds Note Set the Card Thickness Control before loading cards 1 Open the Card Feeder cover The cover is hinged lift it by the lip at the right front corner s Note To reduce contamination and ensure better print quality minimize the time the Card y 7 Feeder cover is open 2 The Card Thickness Control Lever is at the front of the left side opening of the Card Feeder area 16 P330 User s Manual 980459 001 Rev A Installation and Setup Setting the Card Thickness Control Card Thickness Control 3 There are four detents to set the position of the Card Thickness Control Slide the Card Thickness Control to the position corresponding to the following Detent Position Card Thickness Highest 50 mil 1 27 mm to 60 mil 1 52 mm 3rd position 30 mil 0 76 mm to 50 mil 1 27 mm 2nd position 20 mil 0 51 mm to 40 mil 1 02 mm Lowest 10 mil 0 25 mm to 20 mil 0 51 mm Note The overlap in settings above accomodates variations in environmental conditions especially h
14. eliminate the gap by pressing down on the card stack in the input y 7 hopper this can cause misfeeds Card Output Hopper The card output hopper is normally extended to receive the printed cards The printer may be operated with the card output hopper in its closed position in this case the cards will not be collected in the output hopper 1 Pull the card output hopper out to place it in its functional position o Note The output hopper is a very snug fit to prevent it from moving during shipping or y 7 operation firm force is required to change its position 2 When not using the printer slide the card output hopper back into its closed position to protect the printer from dust and protect the output hopper from damage 3 The output hopper can be completely removed from the printer 1f necessary by inserting a thin blunt object such as a pencil up through the hole in the bottom of the printer enclosure and pressing up to release the hopper while simultaneously pulling the hopper out To re install the output hopper simply slide the output hopper in until it locks in place P330 User s Manual 980459 001 Rev A Installation and Setup Connecting the Printer to your Computer Connecting the Printer to your Computer The P3301 Printer includes a standard USB interface As an option the printer can be ordered with a 10 100base T Ethernet Adapter in addition to the USB interface Th
15. of the printer The card remaining in the feeder will be ejected The LCD Panel will then display the message LOAD CLEANING CARD IN FEEDER 5 Place a pre saturated Cleaning Card into the Card Feeder The Cleaning Card will automatically feed into the printer and the cleaning process will start there is a several second delay after the Cleaning Card feeds before the cleaning movement starts While the cleaning process is underway the LCD Panel will display the message CLEANING PRINTER 6 At the conclusion of this part of the cleaning process the Cleaning Card will be ejected and the LCD Panel will display the message PRESS BUTTON TO CONTINUE 7 After the user presses the panel button the LCD Panel will display the message FEED LONG CLEANING CARD IN EXIT Insert the long end of the long cleaning card into the card exit directly above the Output Hopper If the user inserts a regular cleaning card into the card exit the LCD Panel will display the message INVALID CARD PRESS BUTTON until the user presses the panel button and inserts the long cleaning card into the card exit Note If the user does nothing at this point 1 e does not insert the long cleaning card after a timeout the LCD Panel display will change to CLEAN PRINTER The printer will be able to print but the LCD Panel will continue to display CLEAN PRINTER This limited cleaning does not do a thorough cleaning but may be performed if no long cleaning cards are ava
16. return to customers in the continental United States is paid by Zebra Otherwise Zebra pays CPT carriage paid to nearest airport customer pays customs duties taxes and freight from airport to destination If Zebra determines that the product returned for warranty service or replacement is not defective as herein defined the customer will pay all handling and transportation costs Printheads Since printhead wear is part of normal operation the original printhead is covered by a twelve 12 month date Warranty period begins on purchase date P330 User s Manual 980459 001 Rev A Foreword To qualify for this warranty the printer must be returned to the factory or to an authorized service center Customers are not required to purchase Zebra supplies media and or ribbons for warranty qualification If the use of other manufacturer supplies has caused any defect in the printhead for which a warranty claim is made the user is responsible for Zebra s labor and material charges required to repair the defect The warranty becomes void if the printhead is damaged also if it is determined that failure to follow the preventive maintenance schedule listed in the User s Guide has caused defect in the thermal printhead for which a warranty claim is made Spare Parts All parts print heads maintenance kits options kits and accessories are warranted to be free of defects in material and workmanship for 90 days except where otherwise den
17. CAL ERROR message The LCD Panel displays ENCODING ERROR message The LCD Panel displays CLEAN PRINTER message P330 User s Manual Cause Solution 1 Check for cards in the card feeder If no cards present load cards 2 Check that Card Thickness Control lever is properly adjusted see Loading Cards in Chapter 2 3 Press the Panel Button for 1 second The printing job will restart 1 Check ribbon Replace if defective or entirely used Ribbon will automatically synchronize and printing will restart with a new card 1 Check that Print Head Carriage is closed and latched If not close and latch it 1 Check that you are using the correct card type see Technical Specifications 2 Check that Card Thickness Control lever is properly adjusted see Loading Cards in Chapter 2 3 If 2 cards are fed into the printer at the same time Open cover and remove Card Cleaning Cartridge empty the Card Feeder and pull the jammed cards out Replace the Card Cleaning Cartridge Remove cards from Card Feeder separate them as shown in Loading Cards in Chapter 2 and replace 4 Check that ribbon is loaded correctly 1 Check that you are using the correct magnetic card type for low or high coercivity encoding 2 Verify command syntax 3 Contact Zebra technical support 1 Printer cleaning required see Chapter 4 980459 001 Rev A Troubleshooting Print Quality Issues Print Qu
18. ality Issues This section will help you resolve print quality problems The print quality is dependent on several factors The two most important factors that will increase your print quality are cleanliness and card stock To diagnose and fix print quality problems follow the troubleshooting procedures below gt Example 1 Small spots appear on the printed card with a non printed area or a different SY IN e Contamination on the card surface Possible Cause Solutions Check that cards are stored in a dust free environment e Use a different supply of cards Possible Cause e Dust inside the printer and or dirty Cleaning Roller Solutions e Perform a Cleaning of the printer see Chapter 4 Replace Cleaning Roller see Chapter 4 Example 2 There are non printing horizontal lines white on the card surfaces A SSS NIO _ 7 Possible Cause e Ribbon cartridge is not correctly positioned Solutions Ensure that the ribbon is properly rolled onto the ribbon cores of the cartridge and that there are no wrinkles in the ribbon Replace ribbon cassette making sure it locks in place 980459 001 Rev A P330 User s Manual 37 Troubleshooting Print Quality Issues Possible Cause Print Head is dirty Solution Clean the Print Head Possible Cause Print Head elements are damaged e g scratched or burnt Solution Call Zebra Customer Service for Print Head replacement i
19. and or dirty Cleaning Roller Solution Clean the Print Head e Replace the Cleaning Roller 980459 001 Rev A P330 User s Manual 39 Troubleshooting Print Quality Issues I Example 5 No printing on the card Possible Cause Ribbon may not be installed in the printer Solution Check for ribbon in the printer Possible Cause e Cards may not meet specifications Solution e Usea different supply of cards Possible Cause Print Head elements may be scratched or burnt Solution Call Service for Print Head replacement information bali Example 6 Only one panel of a color ribbon prints Possible Cause Using the wrong type of ribbon Solution e Use only i Series ribbons for full color printing Note For optimum print quality always keep the Main Cover and the Card Feeder Cover of the printer closed 40 P330 User s Manual 980459 001 Rev A Troubleshooting Troubleshooting the Ethernet Connection and Adapter Troubleshooting the Ethernet Connection and Adapter Resetting to Factory Defaults To reset the Ethernet Adapter configuration parameters to the factory defaults press the Panel Button and hold it in while turning the printer power on Keep the Panel Button pressed until the Status Indicator light turns green then release the Panel Button To print a configuration card press and hold the Ethernet switch Ethernet Adapter Status Indicator A bi color Status Indicator displays the op
20. andle end and then pull it away from the printer 32 P330 User s Manual 980459 001 Rev A Cleaning Card Cleaning Cartridge 3 Remove the cleaning roller from the Card Cleaning Cartridge and discard 4 Install new cleaning roller into the Card Cleaning Cartridge To avoid contamination always hold the cleaning roller by the ends For replacement cleaning rollers please refer to the Media List on the Windows Drivers and User Documentation CD supplied with this printer 5 Peel protective wrapper from the cleaning roller by gently pulling on the tape 980459 001 Rev A P330 User s Manual 33 Cleaning Card Cleaning Cartridge 34 Note e DO NOT touch the adhesive roller surface that contacts the cards 6 Replace the Card Cleaning Cartridge into the printer Ln Ne Card Cleaning Cartridge in final position 7 Close the printer main cover P330 User s Manual 980459 001 Rev A Troubleshooting The table on the next page offers causes and solutions to symptoms related to improper operation Check the table when experiencing any loss of operation or print quality 980459 001 Rev A P330 User s Manual J9 Troubleshooting Problem Description The LCD Panel displays OUT OF CARDS message The LCD Panel displays OUT OF RIBBON message The LCD Panel displays PRINT HEAD OPEN message The LCD Panel displays MECHANI
21. ase refer to Appendix D of this manual 8 Remove packing tape securing the printer s Main Cover and Card Feeder Cover 9 Your P3301 Printer ships with warning tape where the Card Cleaning Cartridge will be installed and a pad that protects the print head from possible damage in shipment To remove the tape and pad follow the following steps a Open the printer s main cover by lifting at its lower front lip P330 User s Manual 980459 001 Rev A Installation and Setup Unpacking the Printer b Locate the Print Head protection pad and the Card Cleaning Cartridge location tape see below Print Head Card Cleaning Cartridge Protection Pad Location Tape c Release the Print Head Carriage by pushing the Print Head Carriage Latch to the left and raise the Print Head Carriage It will remain open at about a 45 angle Print Head Carriage Latch 980459 001 Rev A P330 User s Manual 9 Installation and Setup Installing the Print Driver Software and Setting Driver Options d Remove the print head protection pad Keep the pad as well as the other packing material and the shipping carton in case the printer is shipped or moved If the original material is lost a replacement Shipping Kit can be ordered from Zebra please refer to the Media List on the Windows Drivers and User Documentation CD supplied with this printer Installing the Print Driver Software and Setting Dr
22. can also be used in a similar manner to clean the optional magnetic encoding head Caution Never use a sharp object or any abrasive to scrape deposits from the print head Permanent damage to the print head will result gt Caution Do not touch the print head if the printer has been in service in the last 10 AN minutes It could be very hot and cause a burn 980459 001 Rev A P330 User s Manual 31 Cleaning Card Cleaning Cartridge Card Cleaning Cartridge Your P330i Printer includes a Card Cleaning Cartridge This item cleans the cards entering the printer through the card feeder To ensure print quality the cleaning roller requires periodic replacement New cleaning rollers are included with each ribbon or may be purchased separately To reorder please refer to the Media List on the Windows Drivers and User Documentation CD supplied with this printer Installation of the Card Cleaning Cartridge is described in Chapter 2 and is not repeated in detail here 2 Note Before replacing the Card Cleaning Cartridge or its cleaning roller clean the Printer y 7 using the Cleaning Cards as described earlier in this chapter When to Replace the Cleaning Roller Replace the Cleaning Roller each time you install a new ribbon How To Replace the Cleaning Roller 1 Open the main cover and locate the Card Cleaning Cartridge Card Cleaning Cartridge 2 Gently remove the Card Cleaning Cartridge Lift the h
23. cards 30mil Optional high capacity feeder up to 220 cards e Card output hopper capacity 100 cards 30mil 980459 001 Rev A P330 User s Manual 43 Technical Specifications Bar Codes Bar Codes e Code 39 Code 128 B amp C with amp without check digit e 2 of 5 and 2 of 5 interleaved e UPC A EANS and EAN13 e PDF 417 2D bar code and other symbologies available via Windows printer driver Fonts Arial and Arial Bold True Type fonts available via Windows Driver Card Dimensions ISO Standard 7810 Dimensions for Plain Card 2 125 0 002 in 53 98 0 050 mm Radi 3 375 0 01 in adius 0 125 in 85 72 0 25 mm 3 18 mm 0 009 0 033 in 0 23 0 84 mm ISO Standard 7811 Dimensions for Magnetic Stripe Card yo t 0 623in 15 82mm min 0 218in 5 54mm me 0 0 115in 2 92mm MAGNETIC STRIPE 0 0 115in 2 92mm max 44 P330 User s Manual 980459 001 Rev A Technical Specifications Bi Directional Communications Interfaces Contact Location for Smart Card ISO Standard 7816 0 757 in 19 23 mm 1 124 in 28 55 mm Sl ahs 0 403 in 10 25 mm lt 0 782 in 19 87 mm Bi Directional Communications Interfaces e USB e Built in Ethernet optional Mechanical Specifications e Width 18 2 in 462 mm e Depth 9 4 in 239 mm Height 10 1 in 256 mm e Weight 15 5 lbs 7 kg Electrical e 110 230 Volts AC 10 99 254 V 60 50 Hz 3Hz 47
24. connection at your location If neither has an appropriate connector AC power cords may be purchased locally make sure it is a three wire grounded cord Power Switch Power Connector 1 Place the Printer s power switch in the OFF O position 2 Depending on your local AC voltage plug the appropriate power cord into the printer s power connector and a grounded AC power source connection Caution If the power cord appears damaged in any way or if the power cord will not securely plug into the Printer s power connector or the AC power source connection STOP Use of a damaged or incorrect power cord could cause equipment damage result in an electrical fire or possibly cause injury 3 To turn the Printer on set the Printer s power switch to the ON position P330 User s Manual 980459 001 Rev A 22 Installation and Setup Printing a Test Card Printing a Test Card With ribbon and cards loaded your P330i Printer is ready to print To check the operation of the printer you should print a test card Printing a test card does not require that the printer be connected to your computer or network but power must be applied 1 Set the printer s power switch on the back of the printer to the OFF O position 2 While pressing the Printer s front panel button next to the LCD display panel switch the printer ON 3 Hold the panel button until the LCD
25. d Setup Packing the P330i Printer for Shipment O ON O OC 10 11 If the printer still has power applied and is turned on and 1s still connected to the host computer set the printer s power switch on the back of the printer to the OFF O position and disconnect the interface and power cables to the printer Open the Main Cover Open the Print Head Carriage and remove the Ribbon If you wish to save the ribbon for future use you may want to put it in a plastic bag for storage Insert the print head protection pad and close the Print Head Carriage Remove the Card Cleaning Cartridge and place it in the upper foam insert Close the Main Cover Slide the Output Hopper in all the way against the Printer Place the Printer in its protective plastic bag Place the lower foam insert in the lower part of the shipping carton Use both hands to carefully place the Printer into the recess in the lower foam insert Place the upper foam insert onto the Printer and gently press it down so it makes a snug fit on the Printer the top of the upper foam insert should be even with the upper edge of the lower part of the shipping carton Slide the upper part of the shipping carton down over the lower part Insert and close the handles latches P330 User s Manual 980459 001 Rev A Printing a Card Printing with the P330 Card Printer is similar to printing with any other printer in a Windows environment
26. display panel reads SELF TEST 4 Release the panel button and the test card will print This is an example of the test card PLASTIC CARD PRINTER PRINTER P330iM Serial N XXXXX Firmware XXXXXXX 300 dpi m XXXX LULU i EC XX Printing counter XXXXX Head resistance Packing the P330 Printer for Shipment If the P330i Printer is to be shipped it is important to use the original packing and shipping material to prevent damage to the Printer If the original material 1s lost a replacement Shipping Kit can be ordered from Zebra please refer to the Media List on the Windows Drivers and User Documentation CD supplied with this printer o Note The specifics of the shipment and the printer s condition may influence which of the y 7 following steps are followed common sense should prevail 1 Remove cards in the card feeder a While the printer still has power applied and is turned on and 1s still connected to the host computer remove cards from the card feeder The last card may be difficult to remove If so use the Eject Card command available through the driver on the host computer to eject the last card that is staged in the feeder Caution Do not physically pull the last card out of the feeder staging area This could damage the printer and void the warranty as well as damage the card b Close the Card Feeder Cover 980459 001 Rev A P330 User s Manual 23 24 Installation an
27. e Ethernet Adapter can also be ordered as an add on option and installed in the field by a Zebra factory certified technician 1 If using the USB interface use the supplied USB cable to connect between the USB connector on the printer and a USB port on the computer as shown below Note that the figure below shows the optional Ethernet Adapter directly above the USB Connector this may not be present on your printer Power Optional Switch Ethernet Connector Power Connector USB Connector 2 If your printer includes the optional Ethernet Adapter as well as the standard USB connection use either the supplied USB cable or a standard Ethernet cable to connect the printer to a corresponding port on the computer or network Important Do not use both USB and Ethernet connections at the same time Important Intermittent or unpredictable operation may occur from unsecured connectors If damaged the power cable must be replaced by an exact equivalent 980459 001 Rev A P330 User s Manual 21 Installation and Setup Connecting Power Connecting Power The P330i Printer includes an internal AC power supply that accepts nominal input voltage in the range from 110 to 230 volts at 50 to 60 Hertz The power source must be grounded Depending on specific model number your P3307 Printer will include one or two power cords use the one that 1s appropriate for the AC power source
28. e cover is hinged lift it by the lip at the right front corner Note To reduce contamination and ensure better print quality minimize the time the Card Feeder cover is open P330 User s Manual 980459 001 Rev A Installation and Setup Loading Cards A Caution Do not touch print surfaces of the cards this can reduce print quality 2 Remove all wrapping from the card deck 3 Holding the card deck by the sides hold it vertically against a flat surface such as a desktop If the deck is too thick for your hand to hold it comfortably use about half a deck at a time i A 4 Push the stack back and forth to an angle of about 45 from vertical so as to separate all of the cards NV Note Static charges and edge burrs from the card die cutting process can render individual cards stuck together with significant adhesion force These cards must be physically separated from each other before inserting into the feeder if not separated feeding or printing problems may occur 5 Restore the card stack to its original squared off condition and place the cards in the input hopper 6 Note that there will be a gap in the card stack with several cards lying flat and the cards above angled upward as shown in the exaggerated drawing below This is normal and ensures proper feeding 980459 001 Rev A P330 User s Manual 19 20 Installation and Setup Card Output Hopper E 2 Note Do not try to
29. ed including the Print Head Transport Rollers and optional Magnetic Encoder Station When to Clean When the LCD Panel displays the message CLEAN PRINTER Approximately every 1000 cards when using 5 panel color ribbon or every 5000 cards when using a monochrome ribbon 980459 001 Rev A P330 User s Manual 29 Cleaning Cleaning the Printer How to Clean 30 Note This cleaning procedure uses two cleaning cards One cleaning card is the size of a regular plastic card and is referred to as the cleaning card The other is elongated with a wider section at one end it is referred to as the long cleaning card 1 Leave the Printer power on or turn it on if it was off 2 Initiate the cleaning process by either of the following methods e At the printer press and hold the panel button for several seconds until the LCD Panel displays the message REMOVE RIBBON THEN CLOSE HEAD From the computer enter the P330 Printer Tools software and click on the CLEAN button The LCD Panel will display the message REMOVE RIBBON THEN CLOSE HEAD 3 Open the Main Cover release the Print Head Carriage and remove the ribbon Then close the Print Head Carriage For details see Chapter 2 The LCD Panel will display the message EMPTY FEEDER amp PRESS BUTTON 4 Open the Card Feeder Cover and remove cards from the Card Feeder The last card 1s difficult to remove leave it in place Press the Panel Button on the front
30. er s power supply is an internal unit that can only be serviced or replaced by trained and authorized personnel Unpacking the Printer Your P330i Card Printer ships in a carton and protective anti static bag Keep all packaging material in case you need to move or re ship the printer 1 Inspect the shipping container to ensure that no damage has occurred during shipment If any damage is apparent file a claim with the shipper 2 Unlatch and remove the handles on either end of the shipping container as shown in the figure below 3 See the figure on the next page as you perform the following steps Lift the upper part of the shipping container off of the lower part which will still hold the printer and its packing material 4 Remove the packing material around the top of the printer 6 P330 User s Manual 980459 001 Rev A Installation and Setup Unpacking the Printer 5 Lift the printer out of the carton by holding it with both hands 6 Please ensure that you have a clean and nearly dust free environment for proper operation and storage of the printer 7 Make sure the following items are included with your P330i printer 980459 001 Rev A P330 User s Manual T Installation and Setup Unpacking the Printer CD ROM with Driver Wizard Card Cleaning Cartridge and User s Manual Power Cables 2 ep Cleaning Kit If any items are missing please contact your dealer To reorder ple
31. erational status of the Ethernet Adapter The following conditions might occur 1 During normal operation the LED is solid green for more than 30 seconds This indicates all the hardware is functioning properly and the Ethernet Adapter has detected the presence of the network It does not mean the Ethernet Adapter has an IP address or 1s attached to a printer queue 2 If the LED is rapidly flashing green 9 times sec the Ethernet Adapter has not detected the presence of a network cable To solve the problem e Verify that the network cable is appropriate for the network and has an RJ 45 connector Turn the printer power off O Remove the network cable from the Ethernet Adapter Plug the network cable back in until you hear a positive click Check the other end of the cable in the same manner Turn the printer power on if the Ethernet Adapter still does not detect a cable continue Connect the Ethernet Adapter to a known good network connection If the Ethernet Adapter is still unable to detect the network cable contact Technical Support for assistance 3 If the LED is slowly flashing green 1 time sec the Ethernet Adapter is trying to print a job If the job does not print check the following Important Cables with a rating higher than CAT 6 have not been tested e Verify that the printer has media and ribbon If the printer is showing any errors it is unlikely that the Ethernet Adapter can send data to the printer The
32. essary 7 Additional cleaning of the magnetic head can be accomplished using the alcohol soaked swabs provided with the printer Follow the directions given in Section 4 48 P330 User s Manual 980459 001 Rev A Magnetic Card Stripe Encoder ISO Standard Encoding ISO Standard Encoding Track Field Track Valid of Separator Density Characters characters 1 a 210 BPI Alphanumeric 719 ASCII 20 957 75 BPI Numeric 40 ASCII 48 62 210 BPI Numeric 107 ASCII 48 62 t Except the character Including Start Stop and LRC characters Also note that these 3 characters are automatically managed by the magnetic encoder according to the ISO Standard Norms NO UI Bits per inch Note Refer to the Card Printer Programmer s Manual for complete programming D y 7 information 980459 001 Rev A P330 User s Manual 49 Magnetic Card Stripe Encoder ISO Standard Encoding P330 User s Manual 980459 001 Rev A APPENDIX B Smart Card Contact Station This section contains information on the additional operations of a P330i Printer equipped with the optional Smart Card Contact Station See Chapter 2 for location Introduction Smart Cards can have a built in microcomputer and or memory to store fingerprints voice recognition patterns medical records and other such data The P330i Printer may be equipped with an optional contact station for programming Smart Cards ISO 7816 This pr
33. f the LED 1s off no link was established 2 If the LED is solid green a 100Base link is established 3 If the LED is flashing green a 100Base link is established and network activity has been detected 4 If the LED is solid orange a 10Base link is established 5 If the LED is flashing orange a 10Base link was established and network activity has been detected Network activity detected by this LED does not mean the activity 1s data for the print server The activity is all activity on the network seen on the Ethernet Adapter P330 User s Manual 980459 001 Rev A Technical Specifications General Specifications Full color dye sublimation card printing e 25 seconds per card single sided color printing YMCKO Monochrome thermal transfer printing e 4 seconds per card monochrome Ribbon Specifications e Patented ribbon core and spindle system e iSeries technology featuring RFID Note i Series Printers require the use of i Series ribbons for full color printing For more information about Card Media and Ribbons available from Zebra Technologies Corp please refer to the Media List on the Windows Drivers and User Documentation CD supplied with this printer Card Specifications Types PVC or Composite Card Width length ISO CR 80 ISO 7810 2 125 54 mm x 3 375 86 mm Option Magnetic Stripe ISO 7811 Card thickness 10 60 mil 0 25 1 5 mm 10 Card feeder capacity up to 100
34. h contains Multi language documentation and free demo application software 980459 001 Rev A P330 User s Manual vii Foreword Icons SG gt B BB vill Throughout this manual different icons highlight important information as follows Note Indicates information that emphasizes or supplements important points of the main text Important Advises you of information that is essential to complete a task or points out the importance of specific information in the text Provides an example or scenario to demonstrate or clarify a section of text Electrostatic Discharge Caution Warns you of the potential for electrostatic discharge Electric Shock Caution Warns you of a potential electric shock situation Caution Warns you of a situation where excessive heat could cause a burn Caution Advises you that failure to take or avoid a specific action could result in physical harm to you or could result in physical damage to the hardware P330 User s Manual 980459 001 Rev A Table of Contents MIVAN MECHELEN KANTOORMACHINES KANTOORMATERIALEN TURNHOUT GEEL www vanmechelen be T MOGUCOM 25 axe PA X Ra d ae 1 Printer Features eee eee 1 Controls Connectors and Indicators aa 2 ECO Panel 0 naaa ee ane kara greg heb ek Gs BANDA BA eae eee 6 Gas 3 2 Installation and Setup 4 ce 5 General Information aaaea 5 Unpacking the Printer aaa
35. he Card Cleaning Cartridge The Card Cleaning Cartridge cleans the cards entering the printer The Card Cleaning Cartridge consists of a Cartridge Frame and an Adhesive Roller which are packed together 1 Remove the Cartridge Frame and the Adhesive Roller from their packaging Insert the Adhesive Roller into the Cartridge Frame as shown below To avoid contamination always hold the frame and the roller by the ends 3 If the printer s main cover is closed open it Locate the area where the Card Cleaning Cartridge will be installed initially this area was covered by a warning tape Card Cleaning Cartridge Mounting Location 14 P330 User s Manual 980459 001 Rev A Installation and Setup Installing the Card Cleaning Cartridge 4 Locate the slot at the rear of the Card Cleaning Cartridge mounting location see below Card Cleaning Cartridge Positioning Slot 5 Hold the Card Cleaning Cartridge by the extended handle so the large arrow on the top is pointing away from you With the cartridge at about a 30 angle pointing downward insert the lip of the cartridge into the slot until the cartridge seats against the back wall Then press the front of the cartridge down until it seats all the way down
36. ilable To restore the display to READY you will need to perform a complete cleaning process using both short and long cleaning cards from step 2 above through step 9 below P330 User s Manual 980459 001 Rev A Cleaning Cleaning the Print Head 8 The long cleaning card will automatically feed into the printer and the printing process will continue The LCD Panel will again display the message CLEANING PRINTER 9 When the cleaning process is completed the long cleaning card will be ejected and the LCD Panel will display the message READY indicating that the printer is ready to resume normal printing operations 10 Discard both cleaning cards after a single use Note Do not use previously used cleaning cards Cleaning the Print Head A cleaning using the Cleaning Cards usually suffices However a separate Print Head cleaning can remove more stubborn deposits when print anomalies persist To avoid deposits only use foam tipped swabs 1 Place the printer power switch in the OFF O position 2 Open the Main Cover release the Print Head Carriage and remove the ribbon Leave the Print Head Carriage in its raised position For details see Chapter 2 3 Clean Print Head by moving an alcohol moistened swab tip side to side across the Print Head elements Only use moderate force To re order swabs please refer to the Media List on the Windows Drivers and User Documentation CD supplied with this printer 4 The swabs
37. inter model responds to commands that position the card at the contact station where the printer connects to the contacts on the Smart Card All other printer operations remain the same as the standard P3307 model Media Loading Orientation Orient the cards with the gold plated Smart Card contacts at the top surface of the card and facing to the left 980459 001 Rev A P330 User s Manual 51 Smart Card Contact Station Smart Card Contact Station Interface Smart Card Contact Station Interface When a command to the printer interface sends a card to the Smart Card Contact Station the printer connects the Smart Card Contact Station to the female DB 9 connector on the rear of the printer DB 9 Connector location for Smart Card Contact Station An attached external Smart Card Programmer can be used to program Smart Card chips The following table shows the Smart Card Contact Points DB 9 Pin Smart Card Contact Points testy e C6 Vpp oro GM Gee s e ae oe GND when chip is at station C5 C5 GND O Mi Bil A N 52 P330 User s Manual 980459 001 Rev A APPENDIX C Connecting to a Network Card printers can be connected to an Ethernet network in three ways Printer Sharing In printer sharing the printer is connected locally to the host computer and configured to be shared to other client computers Client computers connect to the printer over the network through the host computer
38. iver Options Printing with the P330 Printer requires the Windows Printer Driver and your card design issuing software or printer command level programming through the printer interface The P330i Card Printer can be used with any Windows 2000 or Windows XP computer using the drivers provided on CD with the printer This section contains information on the printing of a sample card in color using the 5 panel color ribbon YMCKO and the Windows Printer Driver Note If updating the printer driver from a previous version before installing the updated printer driver version always delete the existing version from your computer Installing the P330 Print Driver 10 To install the P3307 Printer Driver automatically on all Operating Systems use the Zebra Install Wizard Note Ensure that you have administrative privileges to perform this installation or contact your IT department The Install Wizard will walk you through the appropriate installation steps The Wizard will e Automatically launch when the driver CD is inserted P330 User s Manual 980459 001 Rev A Installation and Setup Loading a Ribbon From the main menu of your documentation CD select your desired language and then select DRIVERS from the subsequent menu The Install Wizard will walk you through the appropriate steps Delete previous versions of the driver and clean up any necessary Registry entries You must select Remove f
39. l Information This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses ans can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference s by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and the receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help The user may find the following booklet prepared by the Federal Communications Commission helpful How to identify and resolve Radio TV Interference Problems This booklet is available from the U S Government printing Office Washington D C 20402 Stock No 004 000 00345 4 Use of a shielded cable is required to comply within Class B limits of Part 15 of FCC Rules Pursuant t
40. lot is available below the Card Input Hopper for feeding single cards The Card Input Hopper must be empty for single card feeding to work properly 1 Open the Card Feeder cover Verify that there are no cards in the feeder then close the Card Feeder cover 2 Insert a single card into the slot below the Card Feeder Do not feed more than one card at a time Note If single card feeding will be the normal mode of operation you may select that mode through the driver software In single card feed mode the card will not be printed until the print job has been sent to the printer and the card to be printed has been inserted into the single card feed slot 980459 001 Rev A P330 User s Manual 21 28 Printing a Card Feeding One Card at a Time P330 User s Manual 980459 001 Rev A 4 Cleaning Caution PROTECT YOUR FACTORY WARRANTY The recommended cleaning procedures must be performed to maintain your factory warranty Other than the recommended cleaning procedures described in this manual allow only Zebra authorized technicians to service the P330 Printer NEVER loosen tighten adjust bend etc any part or cable inside the printer NEVER use a high pressure air compressor to remove particles in the printer Cleaning the Printer Clean your P330i Printer using Pre Saturated Cleaning Cards provided The regular use of these cards will clean and maintain important parts of your printer that cannot be reach
41. mple Card Also from the Tools window the Test Card can be selected from several pre loaded styles Single Feed Options allows Disabling or Enabling Single Feed Support e If Disable Single Feed Support is selected when the P330 Card Printer runs out of cards in the feeder the LCD display will read OUT OF CARDS To continue press the panel button e If Enable Single Feed Support is selected when the P330 Card Printer runs out of cards in the feeder it will wait until a card is inserted in the single card slot or cards are loaded in the feeder and then will automatically continue Printing a Sample Card 26 Sample card designs are installed with the printer driver Sample cards require Microsoft Word or Microsoft Paint application software The cards are accessed via the Start menu Select Start select Programs select Zebra Card Printers and select a sample card or follow the directions below to design a card Follow these steps to design and print your first card 1 Launch Microsoft Word Software Depending on your computer configuration this may be done by double clicking an icon on your desktop or by clicking the Windows Start icon selecting Programs and navigating to Microsoft Word Go to the File menu and choose Page Setup Select the Paper Size tab choose Card Under orientation select Landscape Select the Margins tab and set the Top Bottom Left and Right margins to 0 zero Click
42. nformation c Example 3 e Printing shows very pale very dark or inconsistent results Ribbon has been stored improperly or is damaged Possible Cause Solution e Change ribbon and print again Possible Cause Cards may not meet specifications Solution e Usea different supply of cards Possible Cause Contrast and or Intensity may be set to incorrect values Solution Adjust Contrast and or Intensity values in software Possible Cause Head Settings are too low high Solution Adjust Head Settings higher lower 38 P330 User s Manual 980459 001 Rev A Troubleshooting Print Quality Issues Possible Cause Dust or embedded contamination on elements of the Print Head Solution e Perform a Cleaning of the Print Head see Chapter 4 Example 4 e Printing shows blurry printed image Possible Cause Ribbon cartridge may not be correctly positioned Solution e Check that the ribbon is properly rolled onto the ribbon cores of the cartridge Replace ribbon cartridge making sure it locks in place and print again Possible Cause Ribbon may not be synchronized on the correct color panel position Solution Open the Print Head Carriage then close it This will cause the ribbon to re synchronize Possible Cause Cards may not meet specifications Solution e Usea different supply of cards Possible Cause e Dust or embedded contamination inside the printer
43. o Part 15 21 of the FCC Rules any changes or modifications to this equipment not expressly approved by Zebra may cause harmful interference and void the FCC authorization to operate this equipment Industry Canada Notice This device complies with Industry Canada ICS 003 class B requirements vi P330 User s Manual 980459 001 Rev A Foreword P330i Printer Model The Zebra Product Number tells a story Here is a quick review of the Zebra Card Printer Series numbering and lettering system to help you Model numbers include identifiers that specify options using the following lettering conventions Base Printer P330 Color Card Printer Smart Card Options None Contact encoder amp MIFARE contactless amp HID iCLASS Contact Encoder Contact encoder amp HID CLASS Contact encoder 4 MIFARE contactless Contact station HID CLASS MIFARE contactless 4 HID CLASS MIFARE contactless ION MOODOWSO Magnetic Encoder None Yes select defaults below Magnetic Encoder Defaults None Stripe Down HiCo Stripe Up HiCo Interface USB Only USB and Ethernet Power Cords U S and Europe U K and Australia Windows Drivers and User Documentation Training CD Windows Drivers and User Documentation Training included on one CD Software amp Documentation Package which contains Multi language documentation Windows Drivers and User Documentation Training included on one CD Software amp Documentation Package whic
44. odels with the Magnetic Read Write head positioned above the card path When loading cards into one of these models ensure that the magnetic stripe is up and nearer to the rear of the printer 980459 001 Rev A P330 User s Manual 47 Magnetic Card Stripe Encoder Sample Encoding Program Sample Encoding Program Refer to the Programmer s Manual part number 98001 001 o Note ONLY USE cards that comply with ISO 7810 and 7811 standards for magnetic stripe cards The magnetic stripe must be flush to the surface of the card to work properly Never use cards which have taped on magnetic stripes Magnetic Encoder Cleaning The Magnetic Encoder Read Write Head is cleaned as part of the printer cleaning process If the frequency of encoding errors increases the magnetic encoder head may need cleaning When to Clean When the LCD Panel displays the message ENCODING ERROR at an increasing frequency How to Clean 1 Leave power on 2 Press and hold the front panel button for a few seconds 3 Open the main cover and release the Print Head Carriage latch raise the Print Head Carriage and remove the ribbon Close the Print Head Carriage 4 Close the main cover 5 Open the Card Feeder cover and remove any cards 6 Insert a Pre Saturated Cleaning Card provided into the slot below the Card Feeder The cleaning card will feed into the printer and carry out the cleaning process Repeat the process with a new cleaning card if nec
45. oted from date of purchase This warranty becomes void if the item 1s modified improperly installed or used or damaged by accident or neglect Product Disposal Product Disposal Information Do not dispose of this product in unsorted municipal waste This product is recyclable and should be recycled according to your local standards For more information please see our web site at http www zebra com environment Declarations of Conformity 89 336 EEC C C modified by RF Emissions and Immunity for radio 92 31 EEC and equipment 93 68 EEC EMC Directive EN55024 2001 Immunity to Electro Magnetic Disturbances 73 23 EEC modified Low voltage EN 60950 1 2001 Product safety by 93 68 EEC Directive 1999 5 CE R amp TTE Directive EN300330 2 V1 1 1 Radio Frequency Interferences For a formal certificate please contact the Compliance Office at Zebra s Camarillo facility 980459 001 Rev A P330 User s Manual V Foreword EUROPE Norway Only This product is also designed for IT power system with phase to phase voltage 230V Earth grounding is via the polarized 3 wire power cord FI Laite on liitett v suojamaadoitus koskettimilla varustettuun pistorasiaan SE Apparaten skall anslutas till jordat uttag NO Apparatet m tilkoples jordet stikkontakt Model P330i conforms to the following specification FCC Part 15 Subpart A Section FC 15 107 a and Section 15 109 a Class B digital device Supplementa
46. rmation This section will guide you through the installation and setup of your P330 Card Printer This consists of the following procedures which should be performed in the order presented The procedure to be followed for Packing the Printer for Shipment is given at the end of this section Unpacking the Printer Installing the Print Driver Software and Setting Driver Options Loading a Ribbon Installing the Card Cleaning Cartridge Setting the Card Thickness Control Loading Cards Connecting the Printer to your Computer Connecting Power Printing a Test Card to verify printer operation The printer should be placed in a location that allows easy access to all sides The printer should never be operated while resting on its side or upside down 980459 001 Rev A P330 User s Manual Installation and Setup Unpacking the Printer volts 60 50 Hertz Limit excess current draw to 16 amps or less using an associated circuit breaker or other such device Never operate the printer in a location where operator computer or printer can get wet Personal injury could result The printer must be connected to an earthed electrical power source and properly protected against electrical Surges and grounding faults the electrical reliability of the printer is based on the reliability of the mains power source and with the earth connection Electric Shock Caution Limit AC power supplied to the P330 Printer to 110 230 The print
47. rom the install options to remove any previous driver versions Loading a Ribbon i Series Printers require the use of i Series ribbons for full color printing The Resin Thermal Transfer and Dye Sublimination ribbons for P330i are specifically designed for your P330i Printer 1 Place the printer power switch in the OFF 0 position 2 If the printer s Main Cover is closed a Open the printer s Main Cover lift it by the lip at the bottom front as shown in the figure below left Electrostatic Discharge Caution DO NOT TOUCH the Print Head or the electronic components on the Print Head Carriage Discharges of electro static energy that accumulate on the human body or other surfaces can damage the Print Head or other electronic components used in the printer Note Avoid any direct contact with the print head to prevent transfer of oils or contamination Outside of normal operation only the Zebra approved cleaning materials should come in contact with the print head b Raise the Print Head Carriage by pressing the release latch to the left toward the output hopper and lifting as shown below to about a 45 angle The Print Head Carriage will stay in that position as shown at the right below 980459 001 Rev A P330 User s Manual 11 Installation and Setup Loading a Ribbon Ribbon Take up Ribbon Supply Spindle Spindle 3 Locate the Ribbon Supply Spindle and the Ribbon Take up
48. umidity and cards from different manufacturers In general start at the lowest position and move the lever up until cards feed reliably Note 60 mil 1 524 mm cards may have a significant variation over 10 in the actual thickness of the cards do not use these cards unless each card has been measured to have a thickness less than 66 mil 1 676 mm 980459 001 Rev A P330 User s Manual 17 Installation and Setup Loading Cards Loading Cards This section shows how to load plastic cards into the P330 Printer The P330i can use cards with a range of thickness from 10 mil 0 25 mm to 60 mil 1 5 mm Note Do not mix cards of different thicknesses The P330i Printer can also load and print cards fed individually Information on this is given in the next chapter Note DO NOT bend cards or touch print surfaces as this can reduce print quality The surface of the cards must remain clean and dust free Always store cards in an enclosed container Ideally use cards as soon as possible Note For cards with magnetic stripe refer to Appendix A for loading instructions The plastic cards generally come in decks of 100 cards the Card Feeder can hold a full deck of 100 30 mil cards Cards sometimes will stick together this can cause mis feeding or double feeding To avoid this separate the cards before loading as described in steps 2 through 4 below 1 If the Card Feeder cover is closed open it Th
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