Home

Zebra XiIIIPlus User's Manual

1. To provide feedback on this document please send your comments to techpubs zebra com or write your comments on this page and fax to the following Fax 1 847 821 1795 Attention TechPubs CTC xvi RXilllPlus User Guide 6 21 2004 23063L 001 Rev 2 Preface This section provides you with contact information document structure and organization and additional reference documents 23063L 001 Rev 2 6 21 2004 RXilllPlus User Guide xvii Contacts xviii Preface Contacts Support You can contact Zebra Technologies at any of the following Visit us at http www zebra com Our Mailing Addresses Zebra Technologies Corporation 333 Corporate Woods Parkway Vernon Hills Illinois 60061 3109 U S A Telephone 1 847 634 6700 Fax 1 847 913 8766 Zebra Technologies Europe Limited Zebra House The Valley Centre Gordon Road High Wycombe Buckinghamshire HP13 6EQ UK Telephone 44 0 1494 472872 Fax 44 0 1494 450103 You can contact Zebra support at Web Address www zebra com SS service support htm Note The web address is case sensitive US Phone Number 1 847 913 2259 UK International Phone Number 44 0 1494 768289 RXilllPlus User Guide 6 21 2004 23063L 001 Rev 2 Preface Document Conventions Document Conventions Bing Pepe PF The following conventions are used throughout this document to convey certain information Alternate Color online only C
2. To provide feedback on this document please send your comments to techpubs zebra com or write your comments on this page and fax to the following Fax 1 847 821 1795 Attention TechPubs CTC Contents Proprietary Semantic dla ee nen el v Warranty Ino OBI is us ark d RORCR OR CROCO EI RC CAE OR RR ORCI CR OR RE vii Printer Software and Firmware License Agreement Lise xi gi Se ee ee ee ee eee ee ee ee a ee ee ee eee er ee eee xvii CODntaGls a beta a steep d eb edd tard Y tecti dut diiit lea d ass xviii SUDDOFE x ze uc edd Ion do etn td aed c eed phe tdi pon de been we dde xviii Document Conventions llis xix Related Documents 1 XX QS ung epp M PEE 1 Exterior View 0 mehr 2 FrontPariel 315 29 14 med Lors e Aa dada EE 3 Front Panel Buttons osse cererss sors si oeeie n 4 Front Panel Lights naana aaa a 5 Printer Components oo 6 AZ Pinter DEUDA eoa ae RU C eideIV HEE SES PATEAK ZMARQEGS 7 Before You Begin ooo 8 Unpack and Inspect the Printer 0 0 000 0c eee 9 Report Shipping Damage 000 eee 9 Store or Reship the Printer llle 9 Select a Site for the Printer 0 00 000 cece 10 Selecta Surface sisse du ames a REA bk baw ee eee ede ce 10 Provide Proper Operating Conditions liliis 10 Allow Proper Space 0000 rns 10 Provide a Data Source 0 000 ccc ere 10 23063L 001 Rev
3. WEB 079 IEDIA S 072 RIBBON S 089 TAKE LABEL 050 MARK S 000 MARK MED S 084 IA LI 003 RIBBON LED 000 MARK LED 10 LCD_ADJUST DPSMFXM MODES ENABLED eee MODES DISABLED 832 87MM FULL RESOLUTION SP936F lt FIRMWARE V19 0 0 56 HARDWARE ID CUSTOMIZED CONFIGURATION NONE COMPACT FLASH 12160k RAM NONE MEMORY CARD 2048k ONBOARD FLASH NONE 005 DISPLAY P32 INTERFACE FW VERSION IDLE DISPLAY RTC DATE 08 z RTC TIME iau IP RESOLUTION IP PROTOCOL IP_ADDRESS SUBNET_MASK DEFAULT GATEWAY RFID VERSION NONRESET CNTR RESET CNTR1 RESET CNTR2 NONRESET CNTR RESET CNTR1 RESET CNTR2 NONRESET CNTR RESET CNTR1 RESET CNTR2 GK 20518 04DL06202 41008 02 VH1 RXilllPlus User Guide Figure 25 Printer Configuration Label 6 21 2004 23063L 001 Rev 2 Printer Operation Calibrate the Printer Calibrate the Printer There are five different ways that the printer can be calibrated You may calibrate the printer as needed Auto calibration occurs when the printer feeds media after the printhead is closed and when the printer is first turned on see Media Power Up on page 54 and Head Close on page 54 for options The printer automatically sets the value it detects for the spaces between labels This type of calibration also happens as part of both the sensor profile and media and ribbon sensor calibration procedures Long Calibration which you select by pressing PAUSE then CA
4. ek Total thickness Minimum 0 003 in 0 076 mm includes backing many Maximum 0 012 in 0 305 mm Roll media core inside diameter 3 in 76 mm Maximum roll diameter on 3 in 76 mm core 8 0 in 203 mm Interlabel gap Minimum 0 079 in 2 mm Preferred 0 118 in 3 mm Maximum 0 157 in 4 mm RFID smart labels ek Maximum internal fanfold media pack size label backing L x WxH 8 0x4 5x4 5 in 20x114x114 mm Ticket tag sensing notch L x W 0 12x0 25 in 3x6 mm Ticket tag sensing hole diameter 0 125 in 3 mm Label registration tolerance vertical 0 06 in 1 5 mm Label registration tolerance horizontal Does not apply to RFID smart labels 0 06 in 1 5 mm This parameter varies for each transponder type For the list of approved transponders and related placement specifications go to http www zebra com PA Printers product R110XiIIIPlus htm 23063L 001 Rev 2 6 21 2004 RXilllPlus User Guide 119 Specifications Label Specifications gt Notes To provide feedback on this document please send your comments to techpubs zebra com or write your comments on this page and fax to the following Fax 1 847 821 1795 Attention TechPubs CTC 120 RXilllPlus User Guide 6 21 2004 23063L 001 Rev 2 A adhesive test for ribbon coating 18 adjustments LCD
5. Recommended Solution Check the printer driver or software communications settings if applicable If you are using serial communication check the serial port setting in the front panel menu See Setting Serial Communications on page 50 Make sure you are using the correct communication cable See Data Cable Requirements on page 13 for the requirements Using the front panel controls check the protocol setting It should be set to NONE See Setting Protocol on page 51 If a driver is used check the driver communication settings for your connection A label format was sent to The host is set to EPP parallel the printer Several labels communications print then the printer Change the settings on the computer host to standard parallel communications See Setting Parallel Communications on page 50 skips misplaces misses or distorts the image on the label The serial communication settings are incorrect Ensure that the flow control settings match Check the communication cable length See Data Cable Requirements on page 13 for requirements Check the printer driver or software communications settings if applicable A label format was sent to The prefix and delimiter Verify the prefix and delimiter characters See Format Prefix Character on page 53 and Delimiter Character on page 53 for the requirements the printer but was not characters set in the printer do recogniz
6. To provide feedback on this document please send your comments to techpubs zebra com or write your comments on this page and fax to the following Fax 1 847 821 1795 Attention TechPubs CTC 72 RXilllPlus User Guide 6 21 2004 23063L 001 Rev 2 Data Ports This chapter describes the standard communication ports available to connect the printer to your computer or network Contents Parallel Port 74 Se al POM ducto cria a a died inn denied telde berlin dotando 76 Serial Pin Configuration o oooooocooocooo se 77 RS 232 Interface Connections 78 RS 422 RS 485 Interconnections 00 000 80 USB 2 9 POM 1 5 beer nn e ani e aea e ie Deere i Dee nite e 81 23063L 001 Rev 2 6 21 2004 RXilllPlus User Guide 73 Data Ports Parallel Port Parallel Port When communicating via the parallel port the values selected must be the same as those used by the host equipment connected to the printer Port selection for status information is determined by the channel sending the request The parallel port can be set for bidirectional or unidirectional communication The default setting is bidirectional A standard 36 pin parallel connector Figure 30 is available on the back of the printer for connection to the data source Figure 30 Parallel Connector Table 8 shows the pin configuration and function of a standard computer to printer parallel cable Table 8 Parallel Cable Pin Configurat
7. 1200 2400 4800 9600 14400 19200 28800 38400 57600 115200 Setting Data Bits The data bits of the printer must match the data bits of the host computer for accurate communications to take place Set the data bits to match the setting being used by the host computer Note Code Page 850 requires the data bits to be set to 8 bits Press the right or left oval to display other choices Default 8 bits Selections 7 bits 8 bits PARITY Setting Parity The parity of the printer must match the parity of the host computer for accurate communications to take place Select the parity that matches the one being used by the host computer Press the right or left oval to display other choices Default NONE Selections NONE ODD EVEN HOST HANDSHAKE Setting Host Handshake The handshake protocol of the printer must match the handshake protocol of the host computer for proper communications to take place Select the handshake protocol that matches the one being used by the host computer Press the right or left oval to display other choices Default XON XOFF Selections XON XOFF DSR DTR RTS CTS PROTOCOL 23063L 001 Rev 2 Setting Protocol Protocol is a type of error checking system Depending on the selection an indicator may be sent from the printer to the host computer signifying that data has been received Select the protocol that is requested by the host computer Further details on protocol ca
8. ee eee 112 23063L 001 Rev 2 6 21 2004 RXilllPlus User Guide 99 Troubleshooting Troubleshooting Troubleshooting 100 If an error condition exists with the printer review this checklist a a a Is there an error message on the LCD If yes see LCD Error Messages on page 101 for more information Is the CHECK RIBBON light on when ribbon is loaded properly or are non continuous labels being treated as continuous labels If yes see Media and Ribbon Sensor Calibration on page 34 Are you experiencing problems with print quality If yes see Print Ouality Problems on page 104 Are you experiencing communications problems If yes see Communications Problems on page 106 If the labels are not printing or advancing correctly review this checklist a a a Are you using the correct type of labels Review the types of label in Types of Media on page 14 Review the label and ribbon loading illustrations starting with Load the Printer on page 22 Check the position of the media sensor and move if necessary as shown in Adjust and Calibrate Sensors on page 34 Does the printhead need to be adjusted See Adjust Printhead Pressure and Toggle Position on page 38 for more information Do the sensors need to be calibrated See Media and Ribbon Sensor Calibration on page 34 for more information If none of the above suggestions correct the problem review this checklist a a Perform one or more of the self
9. 15 setting media type 45 control prefix setting 52 creases on labels 105 create ribbon leader 26 customer support xviii D darkness setting 44 data bits setting 51 data cable requirements 13 data connections RS 232 78 RS 422 RS 485 80 data ports 73 data source communication interface location 12 communication interfaces 73 provide connections 10 date setting 57 DB 9 to DB 25 connection 79 default gateway setting 59 default password 43 delimiter character setting 53 detect RFID tag type 58 diagnostics 108 RFID test 58 direct connection to a computer 78 direct thermal mode media scratch test 17 direct thermal transfer mode setting 45 disable password protection 43 display language selection 58 122 RXilllPlus User Guide dpi format conversion 57 E Early Warning setting 47 electrical noise 13 electrical specifications 116 enter setup mode 42 environmental specifications 116 error messages 101 exit setup mode 42 exterior cleaning 90 F fanfold media loading 24 FCC compliance v features 114 FEED and PAUSE self test 112 FEED self test 111 Flash memory 49 fonts listing 47 using CompactFlash card 86 using PCMCIA memory card 84 format convert setting 57 format list 48 format memory card 48 format prefix setting 53 front panel buttons 4 enter setup mode 42 exit setup mode 42 illustration 3 LCD error messages 101 LCD parameters 44 lights 5 fuse re
10. 2 6 21 2004 RXilllPlus User Guide Contents Connect the Printer to a Power Source o o ooooooor eee 11 Power Cord Specifications 22i 11 Select a Communication Interface llli 12 Data Cable RequirementsS oooooccocco ooo 13 Types of Media o ooooocoo hrs 14 Selecting Media o ocooocccocc 14 Non Continuous Media 2 0 0 0 aaa aaaeeeaa ae eee eee ee 15 Continuous Media i22 x due as AAA da ES 15 REID Smat Labels vcd AA A RN I4 A RES 16 RRIDD OMS eur eet A a e A ee dae dos 17 When to Use RibboN o o o o oooooooo als 17 Ribbon Width rl 17 Coated Side of Ribbon 6 lr 17 Pre Oc rd PEE PEA M EE SEES 21 Load the Print r scs sir ed ee eh be RRRSESWVAEWN g 4 532 22 Load Roll Media y ERR de eR RE A e ee ERS 22 Load Fanfold Media viciosa dr rra eb addd bt da ga da 24 Load Ribbon accedido Acaba e de bs dete ied ds a ade 26 Remove Used Ribbon 0 6 eee rra 30 Print a Printer Configuration Label 0000 0c cee eee 31 Calibrate the Printer 33 Adjust and Calibrate SensoOrS o oooocoococo eee 34 Media and Ribbon Sensor Calibration 0 0 000 ee eee 34 Transmissive Media Sensors llle 36 Adjust Printhead Pressure and Toggle Position 0 000 cece eee eee 38 Toggle Position Adjustment 0 06 e ee 38 Printhead Pressure Adjustment 00 cece eee eee 38 A Front Panel Controls
11. 25 are unused and unterminated RXilllPlus User Guide 6 21 2004 23063L 001 Rev 2 Data Ports USB 2 0 Port USB 2 0 Port A USB 2 0 port which is USB 1 1 and 1 0 compatible is available to connect your printer to the host equipment The industry standard USB cable has an A male connector on one end and a B male connector on the other end as shown in Figure 36 Figure 36 USB Connectors Printer Computer Bp Male A Male 16 4 ft 5 m maximum B HL e B Male A Male 2 Note Use a USB 2 0 certified compliant cable no longer than 16 4 ft 5 m long A cable that y 7 meets these requirements is available from Zebra part number 33011 23063L 001 Rev 2 6 21 2004 RXilllPlus User Guide 81 Data Ports USB 2 0 Port gt Notes To provide feedback on this document please send your comments to techpubs zebra com or write your comments on this page and fax to the following Fax 1 847 821 1795 Attention TechPubs CTC 82 RXilllPlus User Guide 6 21 2004 23063L 001 Rev 2 7 Memory Cards This chapter describes the optional cards that can be used with the printer and gives instructions for installation Contents PCMCIA Memory Card ooo 84 CompactFlash Card 8
12. 42 22229993PERWRTRIRPREPRLESSYEPPWRESZS er Sees 41 AO A A 42 Enter Setup Mode 0 ccc ee eee eee eee eens 42 Exit Setup Mode iesu ov dee Rr E eke daw eee ee dae Ya EE EEG ES 42 Password Protected Parameters o o oooocccccr ees 43 Default Password Value o o oo o oo a 43 Disable the Password Protection Feature llle 43 Front Panel LCD os nre ete a see e ec ats Se ea ec te tue n 44 ZebraNet Wired Print Server LCD Displays 000 ee 59 ii RXilllPlus User Guide 6 21 2004 23063L 001 Rev 2 Contents e RFID Guidelines scsi ia AAA 61 A lille erar erras 62 Transponder Placement oooocccc eee 62 ZPL Il Commands for RFID 00 000 ccc ns 63 Sample of RFID Programming ocooooccco e 70 DCDa PONS ra 73 Parallel POr sa iu eee N A bon a a A A A id s 74 Serial Pome s Ride e nea a Dae Sek ng GRE ane EUR E Gba A E a a 76 Serial Pin Configuration llli es 7T RS 232 Interface Connections ooooocccocoo lere 78 RS 422 RS 485 Interconnections llli eee 80 USB 2 0 POI bee AR ete A e X REG ER 81 T4 Memory Cade isses dea tac chc XcOREA enn 83 PCMCIA Memory Card 84 CompactFlash Card sss a 86 8 Routine Maintenance ocooosscocirrascarrs rh RRR ERE 89 Cleaning Schedule o ooocccoocco el 90 Clean Exterior 0 0 cc RR s 90 Clean Interior 0 RR RR e eee eee ens 91 Printhead and Platen Roller ooccccccccccooo
13. 57 left position 55 lower media sensor 37 print darkness 44 print speed 44 printhead toggle pressure 38 sensors 34 tear off position 44 upper media sensor 36 agency approvals 115 alert setting 47 applicator port setting 56 auto calibration 33 B backfeed setting 54 bar codes list available codes 48 types of codes 115 baud setting 51 before you begin setup 8 bitmap scaling factor 57 23063L 001 Rev 2 6 21 2004 Index C cable requirements 13 calibration media and ribbon sensor 34 50 methods 33 setting for head close 54 setting for media power up 54 Canadian DOC compliance vi CANCEL self test 109 CHECK RIBBON light on 34 checklist before you begin 8 troubleshooting 100 CLEAN HERD NOW message 102 cleaning exterior of printer 90 interior 91 printhead and platen roller 91 recommended schedule 90 sensors 93 snap plate 95 communication interfaces overview and location 12 types of connections 73 communications diagnostics test sample printout 112 selecting 52 communications problems 106 RXilllPlus User Guide 121 Index CompactFlash card format 48 installation 86 compliance 115 components 6 configuration enter setup mode 42 exit setup mode 42 configuration label print during CANCEL self test 109 printing after loading printer 31 printing using List Setup command 48 connect printer to power source 11 contact information xvili continuous media
14. 6 in 152 mm per second While the printer is paused pressing CANCEL again alters the self test a fourth time When PAUSE is pressed 15 labels print at the printer s maximum speed To exit this self test at any time press and hold CANCEL RXilllPlus User Guide 6 21 2004 23063L 001 Rev 2 Troubleshooting Printer Diagnostics FEED Self Test This test helps you choose the best darkness setting for your printer To perform a FEED self test complete these steps 1 Turn Off O the printer 2 Press and hold FEED while turning the power On lI Hold FEED until the DATA light turns off The printer prints a series of labels Figure 49 at various speeds and at darkness settings higher and lower than the darkness value shown on the configuration label Figure 49 FEED Test Label Relative Darkness Print Speed 2 in sec ROGET IR ZFixmany sibdouu a Ty jepaqe MZTG6S SSPOS TE 2057390 123456739 ABCDEFGHIJKLMNOPQRSTUVHXYZ abcdefghi jklmnopqrstuvwxuz 3 Inspect the labels and determine which one has the best print quality for your application The darkness value printed on that label is added to plus or subtracted from minus the darkness value specified on the configuration label The resulting numeric value 0 to 30 is the best darkness value for that
15. Available Sensor Locations The ribbon sensor and optional label available sensor are shown in Figure 41 Figure 41 Sensor Locations 1 Label available sensors Ribbon sensor 23063L 001 Rev 2 6 21 2004 RXilllPlus User Guide 93 Routine Maintenance Clean Interior Transmissive Media Sensor Locations The locations of the upper and lower transmissive media sensors are shown in Figure 42 and Figure 43 Figure 42 Upper Media Sensor 1 Upper media sensor Figure 43 Lower Media Sensor 1 Lower media sensor 94 RXilllPlus User Guide 6 21 2004 23063L 001 Rev 2 Routine Maintenance Clean Interior Snap Plate Clean the snap plate when label adhesive or a label is stuck to the underside Figure 44 shows the location of the snap plate Figure 44 Snap Plate 1 Antenna support screws N Location of right side snap plate screw screw not shown Snap plate Antenna support Antenna support frame O1 A w Left side snap plate screw To clean the snap plate complete these steps 1 Remove the two screws that secure the snap plate to the antenna support frame Important Do not remove the antenna support screws 2 Remove the snap plate from the printer 3 Clean the snap plate with cleaning solvent and a soft cloth 4 To reinstall the snap plate slide it back into place until the screw holes on the snap pla
16. Gap 3 Notch Important When using media that has holes or notches position the sensor directly over a hole or notch Continuous Media Continuous media Figure 11 is one uninterrupted roll of material without gaps holes notches or black marks This allows the image to be printed anywhere on the label The individual labels can be cut apart or stored in a roll for later use Figure 11 Continuous Media 23063L 001 Rev 2 6 21 2004 RXilllPlus User Guide 15 Printer Setup Types of Media RFID Smart Labels Smart labels are usually made from two components media and an embedded RFID transponder Figure 12 For more information about reading and encoding RFID tags see RFID Guidelines on page 69 The media usually a label with a UHF transponder embedded between the label and liner is usually comprised of synthetic or paper based material that can be printed upon using direct thermal or thermal transfer printing techniques The media is typically made from the same materials and adhesives that a non RFID barcode printer would use The UHF transponder which is sometimes called the RFID tag is usually comprised of an antenna that is bonded to an integrated circuit IC chip If you hold a smart label up to the light you can see the transponder s antenna embedded within the label and you can feel a bump in the label where the IC chip is located The IC chip contains the RF circuit coders
17. LCD Parameter MEDIA POWER UP Table 5 Printer Parameters Sheet 11 of 15 Action Explanation Media Power Up This parameter sets the action of the labels when the printer is turned on Press the right or left oval to display the choices Default Calibration Selections Feed Calibration Length Short Cal and No Motion Feed feeds the labels to the first registration point Calibration determines the length of the label and adjusts the sensor settings Length In continuous mode feeds the last stored label length In non continuous mode calibrates based on the maximum label length setting see Setting Maximum Length on page 46 Short Cal calibrates label length using the current sensor settings No Motion the media does not move You must press FEED to cause the printer to resynch to the start of the next label HERB CLOSE Head Close This parameter sets the action of the labels when the printhead is closed Press the right or left oval to display the choices Default Calibration Selections Feed Calibration Length Short Cal and No Motion Feed feeds the labels to the first registration point Calibration determines the length of the label and adjusts the sensor settings Length In continuous mode feeds the last stored label length In non continuous mode calibrates based on the maximum label length setting see Setting Maximum Length on page 46 Short Cal calibrates label len
18. Rear View 1 Electronics cover Power switch 3 AC power cord connection E RXilllPlus User Guide 6 21 2004 23063L 001 Rev 2 Front Panel Introduction Front Panel Figure 4 shows the buttons and lights on the front panel For a description of the front panel buttons see Table 1 on page 4 and for a description of the front panel lights see Table 2 on page 5 23063L 001 Rev 2 6 21 2004 PREVIOUS y o o GA O y ome o o e o Ilo PAUSE Co CANCEL Figure 4 Front Panel Buttons and Lights pal Ee NEXT SAVE SETUP EXIT POWER TAKE LABEL ERROR CHECK RIBBON PAPER OUT PAUSE e FEED DATA o CALIBRATE RXilllPlus User Guide Introduction Front Panel Front Panel Buttons This table describes the function of the buttons shown in Figure 4 Table 1 Front Panel Buttons Button Details LEFT OVAL Changes parameter values Common uses are to increase decrease a value answer yes or O no indicate on or off scroll through several choices input the password or set up the printer for a firmware download RIGHT OVAL Changes parameter values Common uses are to increase decrease a value answer yes or O no indicate on or off scroll through several choices input the password or set up the printer for a firmware download SETUP EXIT Enters and exits the setup mode all SETUP EXIT PREVIOUS While in setup mode scrolls to the
19. Specifications R110XilllP us 200 dpi Printhead resolution 203 dots inch 8 dots mm Ribbon width Minimum 0 79 in 20 mm Ribbon width Maximum 4 33 in 110 mm Standard length with 2 1 label to ribbon ratio 984 ft 300 m Standard length with 3 1 label to ribbon ratio 1476 ft 450 m Ribbon core inside diameter 1 0 in 25 4 mm Maximum ribbon roll outside diameter 3 2 in 81 3 mm For RFID smart labels the minimum ribbon width is determined by the minimum label width for the transponder being used For the list of approved transponders and related size and placement specifications go to http www zebra com PA Printers product R110XilIIPlus htm RXilllPlus User Guide 6 21 2004 23063L 001 Rev 2 Label Specifications Specifications Label Specifications RXillIPlus printers need the correct size and type of labels for best performance Refer to the table that follows for the specifications Important Media registration and minimum label length are affected by label type and width ribbon type print speed and printer mode of operation Performance improves as these factors are optimized Zebra recommends qualifying any application with thorough testing Label Specifications Minimum label length Tear off 0 7 in 18 mm RFID smart labels ck Total media width Minimum 0 79 in 20 mm label backing if any Maximum 4 5 in 114 mm RFID smart labels
20. When calibration is complete RELOAD ALL displays 9 Open the printhead and pull the media forward until a label is positioned under the media sensor 10 Reload the ribbon 11 Close the printhead 12 Press the right oval to continue The printer does a calibration equivalent to pressing CALIBRATE during this process the printer determines the label length To see the new readings on the new scale print a sensor profile PARALLEL Setting Parallel Communications conn Select the communications port that matches the one being used by the host computer Press the right or left oval to display other choices Default Bidirectional Selections Bidirectional unidirectional or Twinax coax SERIAL Comm 50 Setting Serial Communications Select the communications port that matches the one being used by the host computer Press the right or left oval to display other choices Default RS 232 Selections RS 232 RS 422 485 RS 485 multidrop RXilllPlus User Guide 6 21 2004 23063L 001 Rev 2 Parameter BRUD Front Panel Controls Front Panel LCD Table 5 Printer Parameters Sheet 8 of 15 Action Explanation Setting Baud The baud setting of the printer must match the baud setting of the host computer for accurate communications to take place Select the value that matches the one being used by the host computer Press the right or left oval to display other choices Default 9600 Selections 110 300 600
21. Zebra shall not under any circumstances whatsoever be liable to you or any other party for loss or profits lost data diminution of goodwill or any other special or consequential damages whatsoever with respect to any warranty claim made by you Specifically for software Zebra is not liable for any incidental or consequential damages caused by abuse or misapplication of the software or by its use in violation of the U S copyright law or international treaty No salesperson representative or agent of Zebra is authorized to make any guaranty warranty or representation that contradicts the foregoing Any waiver alteration addition or modification to the foregoing warranties must be in writing and signed by an executive officer of Zebra to be valid Zebra Technologies lt Cn 333 Corporate Woods Parkway Vernon Hills IL 60061 3109 U S A ev Zebra Phone 1 847 634 6700 or 1 800 423 0442 Fax 1 847 913 8766 www zebra com 23063L 001 Rev 2 6 21 2004 RXilllPlus User Guide ix Warranty Information gt Notes To provide feedback on this document please send your comments to techpubs zebra com or write your comments on this page and fax to the following Fax 1 847 821 1795 Attention TechPubs CTC X RXilllPlus User Guide 6 21 2004 23063L 001 Rev 2 Printer Software and Firmware License Agreement YOU SHOULD CAREFULLY READ THE FOLLOWING TERMS AND CONDITIONS
22. decoders and memory At a minimum smart labels have memory that can be read while the vast majority also have memory that can be encoded by the user as well For more information about encoding smart labels see ZPL II Commands for RFID on page 63 Figure 12 RFID Smart Labels label profile Liner Label Location of embedded transponder A wI N e Outline of transponder antenna shape varies by manufacturer RXilllPlus User Guide 6 21 2004 23063L 001 Rev 2 Printer Setup Ribbon Ribbon Ribbon is a thin film that is coated on one side with wax or wax resin which is transferred to the media during the thermal transfer process The media determines whether you need to use ribbon and how wide the ribbon must be When to Use Ribbon Thermal transfer media requires ribbon for printing while direct thermal media does not To determine if ribbon must be used with a particular media perform a media scratch test To perform a label scratch test complete these steps 1 Scratch the print surface of the media with your fingernail 2 Did a black mark appear on the media If a black mark Then Does not appear on the media The media is thermal transfer A ribbon is required with this type of media Appears on the media The media is direct thermal No ribbon is required for this type of media though ribbon may be used to help protect the printhead from abrasion with the m
23. diagnostic tests are available for this printer See the Maintenance Manual for information about these additional tests 112 RXilllPlus User Guide 6 21 2004 23063L 001 Rev 2 A Specifications This appendix provides the features of and specifications for the RXilIIP us printers Contents Features 2L he a teet Ge eet tg eee per tp eror 114 Standard Features 0 0000 cece ete eee 114 Print Modes s i Soe ee eee eR ep Wee Slee Remp RE Ree ig 114 Zebra Programming Language ZPL 119 A ect deem cgi eee tis 114 Bar Codes TC 115 Agency Approvals for All Printers 02 0000 c eee eee eee 115 Compliance for All Printers llli 115 General SpecificatiONS ooooocoooooooooo lees 116 Electrical Specifications 00000 eee 116 Environmental Conditions for Operation and Storage 2 2 116 Print Specifications by Model ooooococcccoo ees 117 Ribbon SpecificatiOnS ooooocooocooooeo nen 118 Label Specifications llis les 119 23063L 001 Rev 2 6 21 2004 RXilllPlus User Guide 113 Specifications Features Features 114 This section lists the standard and optional features for the printer Standard Features o Note Printer specifications are subject to change without notice Thermal transfer and direct thermal printing DRAM 16 MB USB 2 0 Port Real time Clock Advanced Counter Print Modes Five different print modes ca
24. environment may be too cold for proper printing Relocate the printer to a warmer area Printhead data cable is not properly connected Caution You must turn off the printer before performing this procedure Failure to do so can damage the printhead 1 Turn off O the printer 2 Disconnect and reconnect the data cable to the printhead 3 Ensure that the cable connector is fully inserted into the printhead connector 4 Turn on D the printer Electrostatic Discharge Caution E Observe proper electrostatic safety precautions when handling any static sensitive components such as circuit boards and printheads QUT OF MEMORY There is not enough memory to perform the function shown on the second line of the error message Turn the printer off then back on to clear memory and try to print again If the error recurs there is insufficient memory for the label length downloaded fonts or graphics and images Ensure that the device such as Flash memory or PCMCIA card is installed and not write protected or full See Memory Cards on page 83 Electrostatic Discharge Caution A Observe proper electrostatic safety precautions when handling any static sensitive components such as circuit boards and printheads Ensure that the data is not directed to a device that is not installed or available 23063L 001 Rev 2 6 21 2004 RXilllPlus User Guide 103 Troubleshooting Print Quality Problems Print
25. in IP RESOLUTION If Dynamic was chosen the user cannot select the address For more information see the PrintServer I M Installation and User Guide 1 Press the left oval to move to the next digit position 2 Press the right oval to increase the value of the digit SUBNET MASK Subnet Mask This parameter selects the part of the IP address that is considered to be part of the local network It can be reached without going through the default gateway Press the right or left oval to display other choices Default Permanent user must set Selections Dynamic user may set but server can assign permanent DEFAULT Default Gateway GATEWAY This parameter allows you to select the IP address that the network traffic is routed through if the destination address is not part of the local network 1 Press the left oval to move to the next digit position 2 Press the right oval to increase the value of the digit 23063L 001 Rev 2 6 21 2004 RXilllPlus User Guide 59 Front Panel Controls Front Panel LCD Notes To provide feedback on this document please send your comments to techpubs zebra com or write your comments on this page and fax to the following Fax 1 847 821 1795 Attention TechPubs CTC 60 RXilllPlus User Guide 6 21 2004 23063L 001 Rev 2 RFID Guidelines This chapter provides an overview of how RFID works and the ZPL commands used to c
26. labels per roll 47 setting media type 45 types of media 14 media and ribbon sensor calibration procedure 34 50 when to perform 34 media path cleaning 90 media power up setting 54 Media S setting 57 media scratch test 17 media sensor adjustment 36 location 94 print media sensor profile 49 sensor sensitivity calibration 33 media types continuous media 15 memory card installation CompactFlash card 86 PCMCIA memory card 84 modem connection 79 N network ID setting 52 non continuous media setting media type 45 O operating conditions 10 OUT BF MEMORY message 103 RXilllPlus User Guide 123 Index P PAPER OUT message 101 parallel port location 12 pin configuration 74 setting parallel communications 50 settings 74 parity setting 51 passwords default 43 disable 43 entering 43 PAUSE self test 110 PCMCIA card format 48 installing memory card 84 pin configuration parallel port 74 serial port 77 platen roller cleaning 91 when to clean 90 ports 73 power cord specifications 11 power source 11 Power On Self Test POST 108 print configuration label CANCEL self test 109 List Setup command 48 when printer is loaded 31 print darkness setting 44 print modes features 114 selecting 45 Tear Off Mode 22 print quality effect of printhead toggle pressure 38 troubleshooting problems 104 print speed setting 44 print width setting 46 printer components 6 printer diagnos
27. or left oval to display other choices Default Off Selections Off VER RPRNT VER THRUPUT For more information on the operation of the optional verifier see the documentation provided with that option 23063L 001 Rev 2 6 21 2004 RXilllPlus User Guide 55 Front Panel Controls Front Panel LCD Parameter APPLICATOR PORT Table 5 Printer Parameters Sheet 13 of 15 Action Explanation Setting the Applicator Port Determines the action of the verifier port Note Set this value as suggested by the applicator manufacturer Off The applicator port is off Mode 1 Asserts the END PRINT signal low while the printer is moving the label forward Mode 2 Asserts the END PRINT signal high while the printer is moving the label forward Mode3 Asserts the END PRINT signal low for 20 milliseconds when a label has been completed and positioned Not asserted during continuous printing modes Mode 4 Asserts the END PRINT signal high for 20 milliseconds when a label has been completed and positioned Not asserted during continuous printing modes Press the right or left oval to display other choices Default Off Selections Off mode 1 mode 2 mode 3 mode 4 START PRINT SiG Start Print Signal This parameter determines how the printer reacts to the Start Print Signal input on pin 3 of the applicator interface connector at the rear of the printer n Pulse Mode labels print when the signal trans
28. replace fuse 96 report shipping damage 9 reship the printer 9 resynch mode setting 56 RFID error status 58 guidelines 61 RFID tag type 58 RFID test 58 sample ZPL commands 70 smart labels 16 transponder placement 62 ZPL commands 63 ribbon adhesive test 18 CHECK RIBBON light on 34 create ribbon leader 26 determining coated side 17 load 26 removal 30 RIBBON IN message 102 ribbon LED setting 57 ribbon low warning 47 Ribbon Out message 101 scratch test 18 setting length 47 specifications 118 troubleshooting wrinkles 105 when to use 17 Ribbon S setting 57 23063L 001 Rev 2 6 21 2004 Index ribbon sensor calibration procedure 50 cleaning 93 location 93 sensitivity calibration 33 when to clean 90 roll media loading 22 routine maintenance 89 RS 232 interface connections 78 RS 422 RS 485 intercomnections 80 RTC Real time clock setting date 57 time 58 S schedule for cleaning 90 scratch test media type 17 ribbon coated side 18 select a printer site 10 self tests CANCEL 109 FEED 111 FEED and PAUSE 112 how to perform additional tests 108 PAUSE 110 Power On Self Test POST 108 Sensor Profile calibration description 33 procedure 49 sensors adjusting 34 cleaning 93 label available sensor location 93 lower media sensor adjustment 37 media and ribbon sensor calibration 34 ribbon sensor location 93 setting sensor type 45 transmissive media sensor ad
29. s ee Dg ne eut ina epee obe Dig ng cg id 44 ZebraNet Wired Print Server LCD DisplayYS oooccccocococo ee 59 23063L 001 Rev 2 6 21 2004 RXilllPlus User Guide 41 Front Panel Controls Overview Overview After you have installed media and ribbon and printed a configuration label you can change the printer s settings using the front panel controls For an overview of the front panel including descriptions of the buttons and lights see Front Panel on page 3 If you need to restore the printer to its factory default settings see FEED and PAUSE Self Test on page 112 Many printer settings may be controlled by your printer s driver or label preparation software Refer to the driver or software documentation for more information Enter Setup Mode To enter Setup Mode complete these steps 1 Press SETUP EXIT to enter Setup Mode 2 Press either NEXT SAVE or PREVIOUS to scroll through the parameters Exit Setup Mode To leave Setup Mode complete these steps 1 Press SETUP EXIT The LCD displays SAVE CHANGES 2 Press the left or right oval to display the save options Table 4 Table 4 Save Options When Leaving Setup Mode LCD Display Description PERMANENT Permanently saves the changes Values are stored in the printer even when power is turned off TEMPORARY Saves the changes until you change them again or until power is turned off CANCEL Cancels all changes from the time you pressed SETUP EXIT except the darkn
30. shows parameters in the order in which they are displayed when you press NEXT SAVE after entering setup mode Throughout this process press NEXT SAVE to continue to the next parameter or press PREVIOUS to return to the previous parameter in the cycle Table 6 on page 59 shows the additional parameters that appear when a wireless print server is installed in the printer Table 5 Printer Parameters Sheet 1 of 15 Action Explanation Adjusting Print Darkness Darkness settings depend on a variety of factors including ribbon type labels and the condition of the printhead You may adjust the darkness for consistent high quality printing If printing is too light or if there are voids in printed areas you should increase the darkness If printing is too dark or if there is spreading or bleeding of printed areas you should decrease the darkness Darkness settings also may be changed by the driver or software settings The FEED Self Test described in FEED Self Test on page 111 can also be used to determine the best darkness setting Because the darkness setting takes effect immediately you can see the results on labels that are currently printing Important Set the darkness to the lowest setting that provides good print quality If the darkness is set too high the ink may smear the ribbon may burn through or the printhead may wear prematurely Press the right oval to increase darkness Press the left oval to decrease darkness
31. tests given in Printer Diagnostics on page 108 Use the results to help identify the problem If you are still having problems see Support on page xviii for customer support information RXilllPlus User Guide 6 21 2004 23063L 001 Rev 2 Troubleshooting LCD Error Messages LCD Error Messages The LCD displays messages when there is an error See Table 11 for LCD errors the possible causes and the recommended solutions Table 11 LCD Error Messages LCD Possible Cause Recommended Solution RIBBON QUT Thermal Transfer Mode Load the ribbon correctly following directions in Ribbon is not loaded or is loaded Load Ribbon on page 26 incorrectly Thermal Transfer Mode Adjust the media and ribbon sensors See Media Ribbon is loaded but the ribbon and Ribbon Sensor Calibration on page 34 sensor is not sensing the ribbon Direct Thermal Mode Make sure that ribbon is not loaded and that the Ribbon is loaded printer is in Direct Thermal Print Mode See Selecting Print Method on page 45 Direct Thermal Mode Make sure the printer driver and software settings Settings are incorrect are compatible with Direct Thermal Print Mode PAPER QUT Labels are not loaded or are Load the labels correctly See Load the Printer loaded incorrectly on page 22 Media Sensor is not adjusted Check the position of the media sensors and adjust correctly if necessary See Media and Ribbon Sensor Calibration on page 34 Pr
32. the DATA light turns off approximately five seconds The configuration label prints Figure 25 Did the label print If a configuration Then label Printed Connect the printer to your data source Communication can be handled in many different ways More information about the options is available in Select a Communication Interface on page 12 Did not print Sensors out of position is a common cause of printing problems Refer to Adjust and Calibrate Sensors on page 34 For additional assistance refer to Troubleshooting on page 99 23063L 001 Rev 2 6 21 2004 RXilllPlus User Guide 31 32 Printer Operation Print a Printer Configuration Label PRINTER CONFIGURATION Zebra Technologies ZTC R110XiIIIPlus 200dpi PAR ZPL MOI MEDIA Matrics 1500 IN 1500 IN 1500 IN 3806 CM 3806 CM 3806 CM 335 LABLS 335 LABLS 335 LABLS TO DARKNESS aaa PRINT_SPEED TEAR_OFF PRINT MODE MEDIA TYPE SENSOR TYPE PRINT METHOD PRINT WIDTH LABEL LENGTH MAXIMUM LENGTH EARLY WARNING EARLY WARNING USB COMM PARALLEL COMM SERIAL COMM BAUD DATA BITS ITY HOST HANDSHAKE PROTOCOL NETWORK ID COMMUNICATIONS CONTROL PREFIX FORMAT PREFIX DELIMITER CHAR FORMAT CONVERT EDEN TWINAX COAX ID CALIBRATION HERD CLOSE DEFAULT BACKFEED 000 BEL TOI 0000 LEFT POSITION OFF VERIFIER OFF APPLICATOR PORT PULSE MODE START PRI FEED MODE RESYI 050
33. the printer with a lint free cloth Use a mild detergent solution or desktop cleaner sparingly as needed Caution Do not use harsh or abrasive cleaning agents or solvents 90 RXilllPlus User Guide 6 21 2004 23063L 001 Rev 2 Routine Maintenance Clean Interior Clean Interior After every four rolls of media inspect the inside of the printer Use a soft bristle brush or a vacuum cleaner to remove any dirt and lint from the interior of the printer Printhead and Platen Roller After every roll of ribbon clean the printhead Clean the printhead more often if you see inconsistent print quality such as voids in the bar code or graphics Clean after every roll 1500 feet or 450 m of thermal transfer ribbon or after every roll 500 feet or 150 m of direct thermal labels or when CLEAN HEAD NOW appears on the LCD off all label formats and images as well as any temporarily saved parameter settings stored in the printer s internal memory are lost When power is turned back on these items must be reloaded Note You do not need to turn off the printer before cleaning the printhead If power is turned If print quality does not improve after you perform this procedure clean the printhead with Save a Printhead cleaning film This specially coated material removes contamination buildup without damaging the printhead Call your authorized Zebra reseller or distributor for more information Caution Observe proper electrostatic s
34. to which your Zebra printer is connected such as LPT1 5 Compare your results with those shown If your printout does not look like the one shown confirm that the file you created is identical to the format shown then repeat the printing procedure If nothing prints refer to Printer Setup on page 7 Printer Operation on page 21 Front Panel Controls on page 41 Troubleshooting on page 99 to make sure that your system is set up correctly RXilllPlus User Guide 6 21 2004 23063L 001 Rev 2 RFID Guidelines Sample of RFID Programming Table 7 Sample ZPL Code and Results Line Number Type This Label Format Resulting Printout 1 AXA ZEBRA 2 RS 0 FS 5A65627261000000 3 WT FDZebra FS 4 FO100 100 A0n 60 FNO FS 5 FO100 200 A0n 40 FNI FS 6 RTO FS 7 ARTI 14FS 8 AXZ Line 1 Indicates start of label format Line 2 Indicates no movement for media Line 3 Writes the data Zebra to the tag Line 4 Print field number 0 at location 100 100 FNO is replaced by what we read on line 6 Line 5 Print field number 1 at location 100 200 FNI is replaced by what we read on line 7 Line 6 Read Tag into field number 0 in ASCII format default Line 7 Read Tag into field number 1 in hexadecimal format Line 8 End of label format 23063L 001 Rev 2 6 21 2004 RXilllPlus User Guide RFID Guidelines Sample of RFID Programming gt Notes
35. 08 wrinkled ribbon 105 types of media continuous media 15 non continuous media 15 RFID smart labels 16 U unpack the printer 9 upper media sensor adjustment 36 USB 2 0 port location 12 settings 81 V verifier port setting 55 vertical lines on labels 105 W web media 15 setting sensor type 45 Web S setting 57 wrinkled ribbon 105 Z Zebra Programming Language ZPL II HV Host Verification 64 RS RFID Setup 65 RT Read Tag 68 WT Write Tag 69 sample RFID Programming 70 Zebra support xviii ZPL Programming Language features 114 ZPL mode setting 53 RXilllPlus User Guide 6 21 2004 23063L 001 Rev 2 Y AA Zebra Technologies Corporation 333 Corporate Woods Parkway Vernon Hills Illinois 60061 3109 U S A Telephone 1 847 634 6700 Facsimile 1 847 913 8766 Zebra Technologies Europe Limited Zebra House The Valley Centre Gordon Road High Wycombe Buckinghamshire HP13 6EQ UK Telephone 44 0 1494 472872 Facsimile 44 0 1494 450103 Customer Order 23063L 001 Manufacturer Part 23063L 001 Rev 2 O 2004 ZIH Corp
36. 6 23063L 001 Rev 2 6 21 2004 RXilllPlus User Guide 83 Memory Cards PCMCIA Memory Card PCMCIA Memory Card A Type 1 or Type II compliant PCMCIA memory card holds extra memory or font options for the printer The card is hot swappable it can be installed while the printer is on Electrostatic Discharge Caution Observe proper electrostatic safety precautions when handling any static sensitive components such as circuit boards and printheads To install the PCMCIA card complete these steps 1 Remove the PCMCIA card shield from the rear of the printer Figure 37 Figure 37 PCMCIA Card Installation 1 2 3 4 1 PCMCIA card shield 2 PCMCIA card 3 Notch 4 Card eject button 2 Insert the PCMCIA card with the notch up into the card slot as shown Insert it far enough to make the eject button pop out 84 RXilllPlus User Guide 6 21 2004 23063L 001 Rev 2 Memory Cards PCMCIA Memory Card 3 Reinstall the PCMCIA card shield over the PCMCIA card and card slot Note The PCMCIA card may take a few minutes to initialize The PAUSE light flashes while the card initializes If the card is already initialized the PAUSE light flashes only once or twice after the card is installed The printer is ready to operate with the additional memory or font option To be sure that the card has successfully initialized print a configuration label as instructed in Print a Print
37. Default 4 Range 0 to 30 0 PRINT SPEED Adjusting Print Speed Slower print speeds typically yield better print quality Print speed changes take effect upon exiting the menu mode Press the right oval to increase print speed Press the left oval to decrease print speed Default 2 ips Range 2 ips to 12 ips depends on specific printer TERR OFF 44 Adjusting the Tear Off Position This parameter establishes the position of the labels over the tear off peel off bar after printing Each press of an oval adjusts the tear off position by four dot rows Press the right oval to increase value Press the left oval to decrease value Default 0 Range 120 to 120 RXilllPlus User Guide 6 21 2004 23063L 001 Rev 2 Front Panel Controls Front Panel LCD Table 5 Printer Parameters Sheet 2 of 15 Parameter Action Explanation PRINT MODE Selecting Print Mode Print mode settings tell the printer the method of label delivery that you wish to use Be sure to select a print mode that your hardware configuration supports because some of the selections displayed are for optional printer features Press either oval to display choices Default Tear Off Selections Tear Off Peel Off Cutter Applicator Rewind Note Only Tear Off mode is supported MEDIA TYPE Setting Media Type This parameter tells the printer the type of media that you are using Selecting continuous media requires that you include a lab
38. IBILITY OF SUCH DAMAGES THIS EXCLUSION OF DAMAGES SHALL BE EFFECTIVE EVEN IF ANY REMEDY FAILS OF ITS ESSENTIAL PURPOSE 10 LIMITATIONS AND RELEASE OF LIABILITY To the extent that the SOFTWARE and or FIRMWARE covered by this PSFLA includes emulation libraries emulation libraries are offered as is ZEBRA does not provide any warranty associated with the emulation libraries Theemulation library does not work 100 correctly or cover 100 of the functionality of the printer language being emulated Modifications may be required for each target application If such modification is necessary prior to making any such modification you are required to contact ZEBRA to obtain express written consent to make such modification Ifthe emulation library is sold separately by an authorized party other than ZEBRA RESELLER A party other than ZEBRA which is authorized by ZEBRA to distribute the SOFTWARE and or FIRMWARE with its application so long as the SOFTWARE and or FIRMWARE is used with a ZEBRA printer or is sold bundled with a printer to an end user by a RESELLER and if claims are made by the RESELLER that the emulation library performs as a 100 emulation solution ZEBRA is not responsible if the emulation library does not work as advertised by the RESELLER Furthermore ZEBRA is not liable for any damages directly or indirectly relating to such emulation library which is sold separately by the RESELLER or which is sold bundled with a pr
39. ID Smart Labels 0 0 0 0 00000 eee eee 16 RRIDDOM fs cated os acer tunica ta mannan Sag E ML IP ean ons baits Meh ng sas 17 When to Use Ribbon 0 0 eee eee eens 17 Ribbon Width 0 0 0 eee R e eens 17 Coated Side of Ribbon n n anaana anaana anaana 17 23063L 001 Rev 2 6 21 2004 RXilllPlus User Guide 7 Printer Setup Before You Begin Before You Begin Review this checklist and resolve any issues before you begin setting up your printer When you are ready continue with Printer Operation on page 21 A Unpack and Inspect Have you unpacked the printer and inspected it for damage If you have not see Unpack and Inspect the Printer on page 9 OU Select a Site Have you selected an appropriate location for the printer If you have not see Select a Site for the Printer on page 10 QU Attach Power Cord Do you have the correct power cord for your printer If you are unsure see Power Cord Specifications on page 11 To attach the power cord and connect the printer to a power source see Connect the Printer to a Power Source on page 11 A Connect to a Data Source Have you determined how the printer will be connected to a data source usually a computer For more information see Select a Communication Interface on page 12 Select Media Do you have the correct media for your application If you are unsure see Types of Media on page 14 QU Select Ribbon Do you need to use ribbon and is the appropriate ribb
40. IDVOIDVOIDVOIDVOIDVOID VOIDVOIDVOIDVOIDVOIDVOIDVOIDVOIDVOIDVOID VOIDVOIDVOIDVOIDVOIDVOIDVOIDVOIDVOIDVOID VOIDVOIDVOIDVOIDVOIDVOIDVOIDVOIDVOIDVOID VOIDVOIDVOIDVOIDVOIDVOIDVOIDVOIDVOIDVOID VOIDVOIDVOIDVOIDVOIDVOIDVOIDVOIDVOIDVOID VOIDVOIDVOIDVOIDVOIDVOIDVOIDVOIDVOIDVOID VOIDVOIDVOIDVOIDVOIDVOIDVOIDVOIDVOIDVOID VOIDVOIDVOIDVOIDVOIDVOIDVOIDVOIDVOIDVOID VOIDVOIDVOIDVOIDVOIDVOIDVOIDVOIDVOIDVOID 800 dot VOIDVOIDVOIDVOIDVOIDVOIDVOIDVOIDVOIDVOID oT rows VOIDVOIDVOIDVOIDVOIDVOIDVOIDVOIDVOIDVOID VOIDVOIDVOIDVOIDVOIDVOIDVOIDVOIDVOIDVOID VOIDVOIDVOIDVOIDVOIDVOIDVOIDVOIDVOIDVOID VOIDVOIDVOIDVOIDVOIDVOIDVOIDVOIDVOIDVOID VOIDVOIDVOIDVOIDVOIDVOIDVOIDVOIDVOIDVOID VOIDVOIDVOIDVOIDVOIDVOIDVOIDVOIDVOIDVOID VOIDVOIDVOIDVOIDVOIDVOIDVOIDVOIDVOIDVOID VOIDVOIDVOIDVOIDVOIDVOIDVOIDVOIDVOIDVOID VOIDVOIDVOIDVOIDVOIDVOIDVOIDVOIDVOIDVOID VOIDVOIDVOIDVOIDVOIDVOIDVOIDVOIDVOIDVOID VOIDVOIDVOIDVOIDVOIDVOIDVOIDVOIDVOIDVOID VOIDVOIDVOIDVOIDVOIDVOIDVOIDVOIDVOIDVOID VOIDVOIDVOIDVOIDVOIDVOIDVOIDVOIDVOIDVOID VOIDVOIDVOIDVOIDVOIDVOIDVOIDVOIDVOIDVOID Y VOIDVOIDVOIDVOIDVOIDVOIDVOIDVOIDVOIDVOID VOIDVOIDVOIDVOIDVOIDVOIDVOIDVOIDVOIDVOID VOIDVOIDVOIDVOIDVOIDVOIDVOIDVOIDVOIDVOID Start of RFID p gt VOIDVOIDVOIDVOIDVOIDVOIDVOIDVOIDVOIDVOID operation A Label length minus 800 dot rows Bottom of label RXilllPlus User Guide 6 21 2004 23063L 001 Rev 2 RFID Guidelines RS gt Example 2 This example sets the printer to move t
41. L 001 Rev 2 Routine Maintenance Replace Fuse Figure 46 Fuse Locations 1 In circuit fuse Fuse holder 3 Spare fuse 3 Snap the fuse holder back into the AC power entry module 4 Reconnect the power cord and turn the printer On I Note If the printer does not power on an internal component failure may have occurred and the printer requires servicing by an authorized service technician 23063L 001 Rev 2 6 21 2004 RXilllPlus User Guide 97 Routine Maintenance Replace Fuse gt Notes To provide feedback on this document please send your comments to techpubs zebra com or write your comments on this page and fax to the following Fax 1 847 821 1795 Attention TechPubs CTC 98 RXilllPlus User Guide 6 21 2004 23063L 001 Rev 2 Troubleshooting This chapter provides you with information about LCD print quality communications and other errors that you might need to troubleshoot Contents Troubleshooting lisse hr 100 LCD Error Messages 101 Print Quality Problems oooooccoooo ooo 104 Communications Problems 22000 0c eee cece eens 106 Printer Diagnostics 0 0 uh 108 Power On Self Test 2000 00 ccc eee eet 108 Additional Printer Self Tests liliis 108 Communications Diagnostics Test 00200 00 ee eee eee eee 112 Additional Printer Diagnostics 0
42. LIBRATE calibrates the printer for media length media type continuous or non continuous and print mode thermal or direct thermal transfer and updates the sensor values This calibration is the same as what is performed when Calibration is selected for the MEDIA POWER UP and HERB CLOSE parameters For more information see Media Power Up on page 54 or Head Close on page 54 Short Calibration which is a selection for the MEDIA POWER UP and HEAD CLOSE parameters uses current sensor values rather than detecting the spaces between labels and resetting the sensors This calibration sequence may use fewer labels than the long calibration sequence but it is less reliable because the values that are stored in the sensors could be incorrect For more information see Media Power Up on page 54 or Head Close on page 54 Sensor Profile Calibration which you select through the front panel auto calibrates the printer and prints a media sensor profile See Sensor Profile on page 49 for instructions Media and Ribbon Sensor Sensitivity Calibration which you select through the front panel resets the sensitivity of the sensors to detect correctly the media and ribbon that you are using See Media and Ribbon Sensor Calibration on page 34 for instructions If you change the type of ribbon and or media you might need to reset the sensitivity of the media and ribbon sensors When the sensors are at their new sensitivity the printer performs an auto calibratio
43. Not applicable for EPC class 0 Default value 0 Do not read 1f mismatched checksum Accepted values 1 Read even if mismatched checksum 68 Not applicable for R110XillIp us Example This sample reads a tag prints the data on a label and sends the string Tag Data xxxxxxxx back to the host The data read will go into the FN1 location of the format The printer will retry the command five times if necessary XA FO20 120 A0N 60 FN1 FS CERTI ES HV1 Tag Data FS XZ RXilllPlus User Guide 6 21 2004 23063L 001 Rev 2 RFID Guidelines WT WT Write Tag 3 Note Check the amount of data memory available for the tag that you will be using If more is y 7 sent than the memory can hold the data will be truncated Description The WT command allows you to program the current RFID tag Format WTb r m w f v The following table identifies the parameters for this format Parameters Details b block number Accepted values 0 ID data EPC 1 User data Default value 0 r number of Accepted values 0 to 10 retries Default value 0 m motion Accepted values 0 Feed label after writing 1 No Feed after writing Other ZPL may cause a feed Default value 0 w write protect Accepted values 0 Not write protected 1 Write protect Default value 0 f data format Accepted values O ASCII Hexadecimal Default value 0 v verify valid Defaul
44. OF THIS ZEBRA TECHNOLOGIES PRINTER SOFTWARE AND FIRMWARE LICENSE AGREEMENT PSFLA BEFORE USING THE PRINTER WHICH IS ENCLOSED OR OTHERWISE ASSOCIATED WITH THIS AGREEMENT IF YOU DO NOT AGREE WITH THESE TERMS AND CONDITIONS DO NOT OPERATE THE PRINTER AND PLEASE PROMPTLY RETURN THE PRINTER ENCLOSURES AND ALL PACKAGING FOR A FULL REFUND Zebra Technologies ZEBRA hereby grants you a non exclusive non transferable license to use the SOFTWARE and FIRMWARE embedded in the printer and the accompanying documentation according to the following terms 1 The printer enclosed with or otherwise associated with this Agreement has or includes certain SOFTWARE and FIRMWARE therein which is protected by copyright laws and international copyright treaties as well as other intellectual property laws and treaties The SOFTWARE and FIRMWARE is licensed not sold Such SOFTWARE and or FIRMWARE may include but is not limited to SOFTWARE and or FIRMWARE that is licensed under one or more of the following trademarks ZPL Zebra Programming Language Zebralink Web View Web Alert ZBI Zebra Basic Interpreter BAR ONE ZTools Utilities ZebraNet View for IP ZebraNet Alert PC Management Program ZebraNet View for Networks and ZebraNet Connect 2 GRANT OF LICENSE This License grants you the following rights SOFTWARE and FIRMWARE You may use access display run or otherwise interact with RUN the SOFTWARE and FIRMWARE in connection with operating the p
45. Plus User Guide 6 21 2004 23063L 001 Rev 2 Parameter EARLY WARNING Front Panel Controls Front Panel LCD Table 5 Printer Parameters Sheet 4 of 15 Action Explanation Setting Early Warning When this parameter is enabled the printer provides warnings when labels or ribbons are running low or when the printhead needs to be cleaned Note Labels per roll and ribbon length need to be updated when beginning use of the Early Warning System Also the printer does not make any adjustments when power is turned off and on Press the right or left oval to display other choices Default MEDIA DISABLED MAINTENANCE OFF Selections MEDIA DISABLED MEDIA ENABLED MAINTENANCE OFF MAINTENANCE ON To change the Early Warning settings 1 When the LCD displays EARLY WARNING press the right or left oval until the desired setting is listed on the LCD If you are prompted for a password enter your password using the instructions in Password Protected Parameters on page 43 Press NEXT SAVE to access the next early warning option Repeat this process to set the early warning for ribbon or maintenance printhead cleaning When the printer detects that less than 15 of the labels or ribbon remain WARNING MEDIA LOU appears on the LCD If the alert function has been enabled an alert is also sent When the printhead is opened then closed after a media or ribbon warning has been received the LCD prompts with MEDIA REPLACED Press th
46. Preface Related Documents Illustration Callouts Callouts are used when an illustration contains information that needs to be labeled and described A table that contains the labels and descriptions follows the graphic Figure 1 provides an example Figure 1 Sample Figure with Callouts PREVIOUS 1 0 O GEO O dd o o o Ilo PAUSE Co CANCEL D NEXT SAVE SETUP EXIT 1 POWER TAKE LABEL ERROR CHECK RIBBON PAPER OUT PAUSE e FEED DATA e 5 CALIBRATE SETUP EXIT button CALIBRATE button Related Documents The following documents might be helpful references ZPLI Programming Guide Volume I part number 45541L and Volume II part number 45542L ZebraNet PrintServer II M Installation and User Guide part number 45537L Maintenance Manual part number 48152L RXilllPlus User Guide 6 21 2004 23063L 001 Rev 2 Introduction This chapter provides a high level overview of the printer and its components Contents Exterior View 2 Front Panel eee 3 Front Panel Buttons 0 0 0 0 eee 4 Front Panel Lights 0 0 0 cece teeta 5 Printer Components 6 23063L 001 Rev 2 6 21 2004 RXilllPlus User Guide 1 Introduction Exterior View Exterior View The following illustrations show the exterior of the printer Figure 2 Printer Exterior Front View 1 Front panel Media door Figure 3 Printer Exterior
47. Printer Parameters Sheet 3 of 15 Parameter Action Explanation PRINT UIDTH Setting Print Width Print width determines the printable area across the width of the label To change value shown 1 Press the left oval to move the cursor 2 Press the right oval to increase the value of the digit Note The printer does not accept any value larger than the maximum print width listed in General Specifications on page 116 To change the unit of measurement a Press the left oval until the unit of measurement is active b Press the right oval to toggle to a different unit of measure mm inches or dots Default Range The default and range of acceptable values vary depending on what printer you have See General Specifications on page 116 for further information about the ranges available for your model MAXIMUM Setting Maximum Length LENGTH Maximum length is used in conjunction with the calibration procedure The value of this setting is the maximum label length that is used during the media portion of the calibration process Only a few labels are required to set media sensors Always set the value that is at least 1 in 25 4 mm longer than the longest label to be used on the printer To increase the value press the right oval To decrease the value press the left oval Default Range The default and range of acceptable values vary depending on your printer s configuration Values are adjustable in 1 in 25 4 mm increments 46 RXilll
48. Quality Problems Table 12 identifies problems with print quality the possible causes and the recommended solutions Table 12 Print Quality Problems Problem Possible Cause Recommended Solution General print quality You are using an incorrect Consult your authorized Zebra reseller or distributor issues combination of labels and ribbon for information and advice for your application The printer is set at the incorrect For optimal print quality set the print speed to the print speed lowest possible setting for your application via ZPL II the driver or the software See Adjusting Print Speed on page 44 The printer is set at an incorrect For optimal print quality set the darkness to the darkness level lowest possible setting for your application via the front panel the driver or the software See Adjusting Print Darkness on page 44 The printhead is dirty Clean the printhead according to the instructions in Printhead and Platen Roller on page 91 Caution The printhead is hot and can AN cause severe burns Allow the printhead to cool Electrostatic Discharge Caution A Observe proper electrostatic safety precautions when handling any static sensitive components such as circuit boards and printheads There is light The toggle pressure needs tobe Follow the instructions in Adjust Printhead printing or no printing on the left or right side of the label or the printed image is not sharp adjusted Pressure an
49. RA AND ITS SUPPLIERS PROVIDE THE SOFTWARE AND OR FIRMWARE AS IS AND WITH ALL FAULTS AND HEREBY DISCLAIM ALL OTHER WARRANTIES AND CONDITIONS EITHER EXPRESS IMPLIED OR STATUTORY INCLUDING BUT NOT LIMITED TO ANY IF ANY IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY OF FITNESS FOR A PARTICULAR PURPOSE OF LACK OF VIRUSES AND OF LACK OF NEGLIGENCE OR LACK OF WORKMANLIKE EFFORT ALSO THERE IS NO WARRANTY OR CONDITION OF TITLE OF QUIET ENJOYMENT OR OF NONINFRINGEMENT THE ENTIRE RISK ARISING OUT OF THE USE OR PERFORMANCE OF THE SOFTWARE AND FIRMWARE IS WITH YOU ZEBRA DOES NOT WARRANT THAT THE OPERATION OF THE SOFTWARE OR FIRMWARE WILL BE UNINTERRUPTED OR ERROR FREE EXCLUSION OF ALL DAMAGES TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW IN NO EVENT SHALL ZEBRA OR ITS SUPPLIERS BE LIABLE FOR ANY CONSEQUENTIAL INCIDENTAL DIRECT INDIRECT SPECIAL PUNITIVE OR OTHER DAMAGES WHATSOEVER INCLUDING WITHOUT LIMITATION DAMAGES FOR ANY INJURY TO PERSON OR PROPERTY DAMAGES FOR LOSS OF PROFITS BUSINESS INTERRUPTION LOSS OF BUSINESS INFORMATION FOR LOSS OF PRIVACY FOR FAILURE TO MEET ANY DUTY INCLUDING OF GOOD FAITH OR OF REASONABLE CARE FOR NEGLIGENCE AND FOR ANY PECUNIARY OR OTHER LOSS WHATSOEVER ARISING OUT OF OR IN ANY WAY RELATED TO THE USE OF OR INABILITY TO USE THE SOFTWARE OR FIRMWARE WHETHER BASED ON CONTRACT TORT NEGLIGENCE STRICT LIABILITY OR OTHERWISE EVEN IF ZEBRA OR ANY SUPPLIER HAS BEEN ADVISED OF THE POSS
50. RB TOO HOT The printhead is over Printing automatically resumes when the printhead temperature elements cool to an acceptable operating temperature Caution The printhead is hot and can AN cause severe burns Allow the printhead to cool Electrostatic Discharge Caution A Observe proper electrostatic safety precautions when handling any static sensitive components such as circuit boards and printheads CLEAN HEAD NOW The printhead requires cleaning Clean the printhead according to the instructions in Printhead and Platen Roller on page 91 Caution The printhead is hot and can AN cause severe burns Allow the printhead to cool Electrostatic Discharge Caution AA Observe proper electrostatic safety precautions when handling any static sensitive components such as circuit boards and printheads If the message does not go away after the printhead is cleaned open the printhead and then close it 102 RXilllPlus User Guide 6 21 2004 23063L 001 Rev 2 Troubleshooting LCD Error Messages Table 11 LCD Error Messages Continued LCD Possible Cause HERB COLO Recommended Solution f Caution An improperly connected printhead data or power cable can cause this error message The printhead can still be hot enough to cause severe burns Allow the printhead to cool The printhead is under temperature Continue printing while the printhead reaches the correct operating temperature If the error remains the
51. Real time clock Date 23063L 001 Rev 2 This parameter allows you to set the date following the convention selected in UL E DISPLAY 1 Press the left oval to move to the next digit position 2 Press the right oval to increase the value of the digit 6 21 2004 RXilllPlus User Guide 57 Front Panel Controls Front Panel LCD Table 5 Printer Parameters Sheet 15 of 15 Parameter Action Explanation RTE TIME RTC Real time clock Time This parameter allows you to set the time following the convention selected in DL E DISPLAS 1 Press the left oval to move to the next digit position 2 Press the right oval to increase the value of the digit RFID TEST RFID Test QUICK SLOW In both versions of this test the printer attempts to read and write to a transponder In the slow test the printer also checks the reader version number If the printer fails the test the front panel displays an error message 1 Place an RFID label over the reader no movement occurs with the test 2 Press SELECT to select the parameter 3 Press MINUS to select QUICK OR Press PLUS to select 5L OLJ 4 Ifnecessary press PLUS to select CONTINUE 5 Press SELECT to deselect the parameter RFID TAG Detect Specify RFID Tag Type TJPE Default AUTO DETECT Selections AUTO DETECT TAG IT ICODE PICO ISO15693 EPC NONE Note For the RXillIPlus leave this parameter set to AUTO DETECT RFID ERR RFID Error Status TATUS If an error cond
52. Slide the used ribbon off of the ribbon take up spindle 5 Align the arrow on the ribbon take up spindle knob with the notch in the ribbon take up spindle 6 To load new ribbon see Load Ribbon on page 26 30 RXilllPlus User Guide 6 21 2004 23063L 001 Rev 2 Printer Operation Print a Printer Configuration Label Print a Printer Configuration Label When you have loaded the media and ribbon if necessary print a printer configuration label to use as a record of your printer settings Keep the label for baseline information on your printer when troubleshooting printing problems power cord specific to the region or country intended for installation This cord must use Caution For personal and equipment safety always use an approved three conductor an IEC 320 female connector and the appropriate region specific three conductor grounded plug configuration To print a configuration label complete these steps 1 2 Connect the power cord to the power connection on the back of the printer To confirm the power connection turn the printer On I The printer performs the power up self test POST When the test is complete PRINTER REHUY displays on the front panel LCD Does the front panel LCD display PRINTER READY If Then Yes Continue with the next step No Go to Troubleshooting on page 99 Turn the printer Off O Press and hold CANCEL while turning the printer On I Release CANCEL when
53. VOID VOIDVOIDVOIDVOIDVOIDVOIDVOIDVOIDVOIDVOID Start of RFID VOIDVOIDVOIDVOIDVOIDVOIDVOIDVOIDVOIDVOID y VOIDVOIDVOIDVOIDVOIDVOIDVOIDVOIDVOIDVOID operation Label length minus 800 dot rows Bottom of label 23063L 001 Rev 2 6 21 2004 RXilllPlus User Guide 67 RFID Guidelines RT RT Read Tag Description The RT command tells the printer to read the current RFID tag data The data can be sent back to the host via the HV command Format RT b n f r m s The following table identifies the parameters for this format Parameters number to be assigned to the field Details Accepted values 0 to 9999 Default value 0 b starting block number Accepted values 0 to n where n is the maximum number of blocks for the tag Default value 0 number of blocks to read Accepted values 1 to n where n is the maximum number of blocks minus the starting block number For example if the tag has 8 blocks starting with block 0 and you start with block 6 n can be 2 This would give you block 6 and block 7 information Default value 1 format Accepted values 0 ASCID 1 Hexadecimal Default value 0 number of retries Accepted values 0 to 10 Default value 0 motion Accepted values 0 Feed label after writing 1 No Feed after writing Other ZPL may cause a feed Default value 0 special mode For EPC Class 1 Alien reader only
54. Zebra RXillIP us High Performance Printer User Guide WS O 2004 ZIH Corp The copyrights in this manual and the label printer described therein are owned by Zebra Technologies Unauthorized reproduction of this manual or the software in the label printer may result in imprisonment of up to one year and fines of up to 10 000 17 U S C 506 Copyright violators may be subject to civil liability IBM is a registered trademark of IBM Corporation Adobe and Acrobat are registered trademarks of Adobe Systems Incorporated All product names and numbers are Zebra trademarks Zebra Stripe ZPL ZebraNet ZebraLink and ZPL II are registered trademarks of Zebra Technologies All other brand names product names or trademarks belong to their respective holders Customer Order 23063L 001 Manufacturer Part 23063L 001 Rev 2 DECLARATION OF CONFORMITY I have determined that the Zebra printers identified as the XilILP us Series 90XillIP us 96Xilll Plus 110XillLPlus 140XilILP us 170XillLPlus 220XillLPlus manufactured by Zebra Technologies 333 Corporate Woods Parkway Vernon Hills Illinois 60061 3109 U S A Have been shown to comply with the applicable technical standards of the FCC For Home Office Commercial and industrial use If no unauthorized changed is made in the equipment and if the equipment is properly maintained and operated n n LU gt Notes
55. a Communication Equipment DCE such as a modem use a standard RS 232 straight through interface cable Figure 34 shows the connections required for this cable Figure 34 RS 232 Connections DTE DCE Printer Modem etc RXD receive data TXD transmit data i DTR data terminal ready SG signal ground DSR data set ready RTS request to send CTS clear to send 5 VDC signal source oon oa FW NY o o Oo BW ND NOTE Pin 1 is unused and unterminated at the printer 23063L 001 Rev 2 6 21 2004 RXilllPlus User Guide 79 80 Data Ports Serial Port RS 422 RS 485 Interconnections Caution A qualified service technician must install a jumper on the printer s main logic board at JP1 pins 2 and 3 for the RS 422 RS 485 interface adapter to function properly An interface adapter Zebra part number 33114M is required to connect the printer s RS 232 DB 9 interface to a host computer through an RS 422 or RS 485 interface A generic DB 25 adapter can be used Figure 35 shows the cable wiring for interconnecting the DB 9 to the interface adapter s DB 25 female connector Figure 35 DB 9 to DB 25 Connections Frame ground 5 VDC 725 mA source Signal ground ref Data input B Data output B Data input A Data output A 4 Female DB 25 Connector on RS 422 RS 485 Adapter 1 9 11 13 14 16 18 NOTE Pins 2 8 10 12 15 17 18 and 20
56. afety precautions when handling any static sensitive components such as circuit boards and printheads AN Caution The printhead is hot and can cause severe burns Allow the printhead to cool To clean the printhead and platen roller complete these steps 1 Open the printhead 2 Remove the media and ribbon if loaded 3 Use Zebra s Preventative Maintenance kit part number 47362 or a solution of 90 isopropyl alcohol and 10 deionized water on an applicator to wipe along the print elements from end to end as shown in Figure 40 The print elements are on the brown strip on the printhead Allow a few seconds for the solvent to evaporate 23063L 001 Rev 2 6 21 2004 RXilllPlus User Guide 91 92 Routine Maintenance Clean Interior Figure 40 Cleaning the Printhead Applicator Platen roller Printhead print elements A wI N e Printhead lever 4 Rotate the platen roller and clean thoroughly with solvent and an applicator 5 Brush or vacuum any accumulated paper lint and dust away from the rollers 6 Reload the media and the ribbon if required 7 Close the printhead RXilllPlus User Guide 6 21 2004 23063L 001 Rev 2 Routine Maintenance Clean Interior Sensors Brush or vacuum any accumulated paper lint and dust off the sensors whenever the sensors are blocked At minimum clean the sensors according to the recommendations in Cleaning Schedule on page 90 Ribbon and Label
57. ameter you must enter the four digit password After you have entered the password correctly you do not have to enter it again unless you leave Setup Mode by pressing SETUP EXIT or by turning the printer Off O To Enter a Password for a Password Protected Parameter complete these steps 1 At the password prompt use the left oval to change the selected digit position 2 When you have selected the digit that you wish to change use the right oval to increase the selected digit value Repeat these two steps for each digit of the password 3 After entering the password press NEXT SAVE The parameter you selected to change is displayed If the password was entered correctly you can change the value Default Password Value The default password value is 1234 The password can be changed using the KP Define Password ZPL II instruction or through ZebraLink WebView ZebraNet PrintServer II required Disable the Password Protection Feature You can disable the password protection feature so that it no longer prompts you for a password by setting the password to 0000 via the KP2 ZPL ZPL II command To reenable the password protection feature send the ZPL ZPL II command KPx where x can be any number from 1 to 9999 23063L 001 Rev 2 6 21 2004 RXilllPlus User Guide 43 Front Panel Controls Front Panel LCD Front Panel LCD Parameter DARKNESS Use the LCD display on the front panel to adjust printer settings Table 5
58. ard initialization may take up to three minutes to complete 48 RXilllPlus User Guide 6 21 2004 23063L 001 Rev 2 Front Panel Controls Front Panel LCD Table 5 Printer Parameters Sheet 6 of 15 Parameter Action Explanation INIT FLASH Initialize Flash Memory MER Caution Perform this operation only when it is necessary to erase all previously stored information from Flash memory 1 When the LCD displays INITIALIZE CARD press the right oval to select YES If you are prompted for a password enter your password using the instructions in Password Protected Parameters on page 43 The LCD asks INITIALIZE FLASH 2 Press the right oval to select JES The LCD asks ARE YOU SUREP 3 Do you wish to continue Press the left oval to select NU to cancel the request and return to the INIT FLASH MEN prompt Press the right oval to select YES and begin initialization When formatting is complete INIT FLASH MEM displays SENSOR Sensor Profile PROFILE The media sensor profile may be used to troubleshoot registration problems that may be caused when the media sensor detects preprinted areas on the media or experiences difficulty in determining web location Press the right oval to start this standard calibration procedure and print a media sensor profile Figure 29 shows a media sensor profile If the sensitivity of the media and or ribbon sensors must be adjusted use Calibrate Media and Ribbon Sensors on page 50 to adju
59. as applicable 7 EXPORT RESTRICTIONS You agree that you will not export or re export the SOFTWARE and or FIRMWARE any part thereof or any process or service that is the direct product of the SOFTWARE and or FIRMWARE the foregoing collectively referred to as the RESTRICTED COMPONENTS to any country person or entity subject to U S export restrictions You specifically agree not to export or re export any of the RESTRICTED COMPONENTS i to any country to which the U S has embargoed or restricted the export of goods or services which currently include but are not necessarily limited to Cuba Iran Iraq Libya North Korea Sudan and Syria or to any national of any such country wherever located who intends to transmit or transport the RESTRICTED COMPONENTS back to such country 11 to any person or entity who you know or have reason to know will utilize the RESTRICTED COMPONENTS in the design development or production of nuclear chemical or biological weapons or 111 to any person or entity who has been prohibited from participating in U S export transactions by any federal agency of the U S government You warrant and represent that neither the U S Commerce Department Bureau of Export Administration nor any other U S federal agency has suspended revoked or denied your export privileges 23063L 001 Rev 2 6 21 2004 RXilllPlus User Guide xiii xiv Printer Software and Firmware License Agreement 8 DISCLAIMER OF WARRANTIES ZEB
60. at only the backing is between the media sensors 4 Leave the printhead open 5 Press the right oval to continue The REMOVE RIBBON prompt displays 6 Remove the ribbon if used 7 Close the printhead 8 Press the right oval to continue The message CALIBRATING PLEASE LAIT displays The printer adjusts the scale gain of the signals that it receives from the media and ribbon sensors On the sensor profile this essentially corresponds to moving the peak of the graph up or down to optimize the readings for your application for more information see Sensor Profile on page 49 When calibration is complete RELOAD ALL displays 9 Open the printhead and pull the media forward until a label is positioned under the media sensor 10 Reload the ribbon if used into to its proper position RXilllPlus User Guide 6 21 2004 23063L 001 Rev 2 Printer Operation Adjust and Calibrate Sensors 11 Close the printhead 12 Press the right oval to continue The printer does a calibration equivalent to pressing CALIBRATE during this process the printer determines the label length To see the new readings on the new scale print a sensor profile 23063L 001 Rev 2 6 21 2004 RXilllPlus User Guide 35 Printer Operation Adjust and Calibrate Sensors Transmissive Media Sensors The transmissive sensor consists of two sections a light source the lower media sensor and a light sensor the upper media sensor The media passes betw
61. ata Problems can occur if the data read from the tag is going to be printed on the label Any data read from the transponder must be positioned to be printed above the read write position Failure to do this will prevent read data from being printed on the label Description The RS command moves the RFID tag into the effective area for reading or writing or for possible error handling if there is an error Format RSt p v n e The following table identifies the parameters for this format Parameters t tag type Details Accepted values Auto detect automatically determine the tag type by querying the tag Default value 1 p read write position of the transponder in the vertical Y axis in dot rows from the top of the label Set to 0 no movement if the transponder is already in the effective area without moving the media Accepted values 0 to label length Default value label length minus 8 dot rows v length of void printout in vertical Y axis dot rows Default value label length Accepted values 0 to label length n number of labels to try in case of read encode failure Default value 3 Accepted values 1 to 10 number of labels e error handling 23063L 001 Rev 2 6 21 2004 If an error persists after the specified number of labels are tried perform this error handling action Accepted values N No action printer drops the label format causing the error and moves t
62. bon leader Ribbon take up spindle 7 Turn the ribbon take up spindle counterclockwise until the ribbon stays on it as shown 28 RXilllPlus User Guide 6 21 2004 23063L 001 Rev 2 Printer Operation Load the Printer 8 Close the printhead Figure 23 shows how your printer should look with the media and ribbon loaded Figure 23 Ribbon Loaded in Printer 23063L 001 Rev 2 6 21 2004 RXilllPlus User Guide 29 Printer Operation Load the Printer Remove Used Ribbon When the ribbon has run out or must be changed remove the used ribbon from the take up spindle Figure 24 Figure 24 Ribbon Take Up Spindle 1 2 Used ribbon Ribbon take up spindle Ribbon release bars Notch in ribbon take up spindle Arrow on ribbon take up spindle Ribbon release knob Ov Ol A wj N e To remove used ribbon complete these steps 1 Open the printhead 2 Has the ribbon run out If the ribbon Then Ran out Continue with the next step Did not run out Tear or cut the ribbon as close to the ribbon take up spindle as possible Caution Do not cut through the ribbon that is on the take up spindle because you may damage the spindle Use the release knob to slide the ribbon off of the spindle 3 While holding the ribbon take up spindle turn the ribbon release knob clockwise until it stops The ribbon release bars pivot down easing the spindle s grip on the used ribbon 4
63. d Toggle Position on page 38 Electrostatic Discharge Caution A Observe proper electrostatic safety precautions when handling any static sensitive components such as circuit boards and printheads Gray lines on blank labels with no consistent pattern 104 The printhead is dirty Clean the printhead according to the instructions in Printhead and Platen Roller on page 91 Caution The printhead is hot and can AN cause severe burns Allow the printhead to cool Electrostatic Discharge Caution A Observe proper electrostatic safety precautions when handling any static sensitive components such as circuit boards and printheads RXilllPlus User Guide 6 21 2004 23063L 001 Rev 2 Troubleshooting Print Quality Problems Table 12 Print Quality Problems Continued Problem Possible Cause Recommended Solution Light consistent The printhead or platen roller is Clean the printhead and platen roller as instructed in verticallines running dirty Printhead and Platen Roller on page 91 through the labels Caution The printhead is hot and can AN cause severe burns Allow the printhead to cool Electrostatic Discharge Caution A Observe proper electrostatic safety precautions when handling any static sensitive components such as circuit boards and printheads Intermittent creases There is too much toggle Reduce the toggle pressure See Adjust Printhead on the left and right pressure on the printhead Pressure and T
64. d or FIRMWARE is prohibited In the event that ZEBRA terminates this PSFLA you must immediately stop using the SOFTWARE and or FIRMWARE and destroy all copies of the SOFTWARE and or FIRMWARE and all of its component parts 5 COPYRIGHT All title and copyrights in and to the SOFTWARE and FIRMWARE the accompanying printed materials and any copies of the SOFTWARE and FIRMWARE are owned by ZEBRA or its suppliers All title and intellectual property rights in and to the content which may be accessed through use ofthe SOFTWARE and or FIRMWARE is the property of the respective content owner and may be protected by applicable copyright or other intellectual property laws and treaties This PSFLA grants you no rights to use such content If this SOFTWARE and or FIRMWARE contains documentation which is provided only in electronic form you may print one copy of such electronic documentation You may not copy the printed materials accompanying the SOFTWARE and or FIRMWARE 6 U S GOVERNMENT RESTRICTED RIGHTS All SOFTWARE and or FIRMWARE provided to the U S Government pursuant to solicitations issued on or after December 1 1995 1s provided with the commercial rights and restrictions described elsewhere herein All SOFTWARE and or FIRMWARE provided to the U S Government pursuant to solicitations issued prior to December 1 1995 is provided with RESTRICTED RIGHTS as provided for in FAR 48 CFR 52 227 14 JUNE 1987 or DFAR 48 CFR 252 227 7013 OCT 1988
65. d that failure to follow the preventive maintenance schedule listed in the User Guide has caused defect in the thermal printhead for which a warranty claim is made Related Hardware Items Products are warranted to be free of defects in material and workmanship from the date of purchase according to this chart viii Product Warranty Period Accessories month Batteries 3 months Cables month Chargers Power Supplies year Hardware Keys 1 year Keyboard Display Units 6 months Parts 3 months Pocket Eye year Software month ZebraNet Print Servers 3 years Defective product must be returned to Zebra for evaluation In the event of notification of defect within the warranty period Zebra will replace the defective item provided there had not been damage resulting from user abuse modification improper installation or use or damage in shipping or by accident or neglect RXilllPlus User Guide 6 21 2004 23063L 001 Rev 2 Warranty Information Supplies Products Supplies are warranted to be free from defect in material and workmanship for a period of six 6 months for media and twelve 12 months for ribbon from the date of shipment by Zebra This 1s provided the user has complied with storage guidelines handling and usage of the supplies in Zebra printers Zebra s sole obligation under these warranties is to furnish parts and labor for the repair or possible replacement of products found to be defectiv
66. de 19 Printer Setup Ribbon gt Notes To provide feedback on this document please send your comments to techpubs zebra com or write your comments on this page and fax to the following Fax 1 847 821 1795 Attention TechPubs CTC 20 RXilllPlus User Guide 6 21 2004 23063L 001 Rev 2 Printer Operation If you have completed the tasks and resolved the issues in the checklist in Before You Begin on page 8 follow the instruction in this chapter to load and calibrate your printer and to print configuration labels Contents Load the Printer 0 0 e eee 22 Load Roll Media o ooocccocccccocc m n 22 Load Fanfold Media oooocoococoo le 24 Load Ribbon ioe ede ee tere eet e tree mop Ree Rugs 26 Remove Used Ribbon oooocccccco eh 30 Print a Printer Configuration Label llli 31 Calibrate the Printer 0 02000 n 33 Media and Ribbon Sensor Calibration 0000 0c e eee eee eee 34 Adjust and Calibrate Sensors 2 000 ccc eee eee 34 Transmissive Media Sensors 2000 cc cece eee eee eee eee ee 36 Adjust Printhead Pressure and Toggle Position 0000 eee eee eee eee 38 Toggle Position Adjustment 0 2 2 2 0000 eee 38 Printhead Pressure Adjustment 0000 cece eee eee 38 23063L 001 Rev 2 6 21 2004 RXilllPlus User Guide 21 Printer Operation Load the Printer Load th
67. e Calibrate the Printer on page 33 for more information 23063L 001 Rev 2 6 21 2004 RXilllPlus User Guide 109 110 Troubleshooting Printer Diagnostics PAUSE Self Test This self test can be used to provide the test labels required when making adjustments to the printer s mechanical assemblies See the sample printout below To perform a PAUSE self test complete these steps 1 Turn Off O the printer 2 Press and hold PAUSE while turning the power On I Hold PAUSE until the DATA light turns off The initial self test prints 15 labels at 2 4 in 61 mm per second then automatically pauses the printer When PAUSE is pressed an additional 15 labels print Figure 48 shows a sample of the labels Figure 48 PAUSE Test Label 1234557890123456789012345578961234367890123456789012345678901234567 While the printer is paused pressing CANCEL alters the self test When PAUSE is pressed 15 labels print at 6 in or 152 mm per second While the printer is paused pressing CANCEL again alters the self test a second time When PAUSE is pressed 50 labels print at 2 4 in 61 mm per second While the printer is paused pressing CANCEL again alters the self test a third time When PAUSE is pressed 50 labels print at
68. e Printer This section gives you a series of instructions to load labels and ribbon if used The instructions that follow are for a standard printer in Tear Off Mode A Caution Be sure the printer is Off O if you have connected the power cable Load Roll Media Roll media feeds through the printer from the media hanger or media supply spindle Figure 14 identifies the components of the printer that you need to be familiar with to load roll media Figure 14 Interior Components for Media Loading Printhead lever Media guide Media back plate Optional media spindle A wI m To load roll media complete these steps 1 Open the printhead 2 Slide the media guide away from the printer frame You might need to loosen the media guide screw 3 Put the roll of media on the media hanger or spindle If using a media hanger adjust the media guide on the hanger so it just touches the media 4 Push the label core toward the printer frame The labels must be aligned with the label core 5 Feed the media under the media guide roller and under the printhead 22 RXilllPlus User Guide 6 21 2004 23063L 001 Rev 2 Printer Operation Load the Printer 6 Adjust the media guide so it is just touching but does not restrict the edge of the media The labels should lie flat as shown in Figure 15 Figure 15 Media Position 1 Printhead Media guide 3 Labels media 7 Which t
69. e in material or workmanship during the warranty period Zebra may in its discretion issue a credit for any such defective products in such amount as it deems reasonable Repair Services Zebra repairs are warranted against defects in material and workmanship for 90 days from the date of repair by Zebra This excludes printheads which are warranted separately This warranty does not cover normal wear and tear This warranty becomes void if the item is modified improperly installed or used or damaged by accident neglect or abuse Warranty Exclusions amp Conditions Statement The warranties given above are the only warranties given to you No other warranties express or implied are given Zebra does not make any implied warranty of merchantability or fitness for a particular purpose in connection with its sale of products or services While Zebra s desire is to be responsive to your specific needs and questions Zebra does not assume responsibility for any specific application to which any Products are applied including but not limited to compatibility with other equipment All statements technical information or recommendations relating to Zebra Products are based on tests believed to be reliable but do not constitute a guaranty or warranty Zebra s maximum liability for warranty claims is limited to the invoice price of the Product claimed defective Zebra does not assume responsibility for delays in replacement or repair of products
70. e is directly below the adjustment screw head Remove the upper media sensor adjustment screw using a Phillips head screwdriver Lift the upper media sensor assembly from the slot and move it and the wire cover to the outside slot Carefully pull the wires through the cable tie You may need to set aside the sensor wire cover if the adjustment is too far to the outside Replace and slightly tighten the adjustment screw Slide the upper media sensor along the slot to the desired position for non continuous media with a notch or hole in the media the sensor must be directly above the notch or hole Tighten the adjustment screw Make sure that the wires are routed back into the groove of the media sensor bracket To adjust the lower media sensor complete these steps 1 2 3 Locate the lower media sensor assembly under the rear roller Figure 27 The sensor is a spring clip holding a circuit board Figure 27 Lower Media Sensor Location 1 Lower media sensor Slide the lower sensor until it is under the upper media sensor Gently pull wires out as needed wires should have a little slack If you move the sensor inward and a large loop of wire develops remove the electronics cover from the side of the printer and gently pull the wires through Clamp the wires so that they do not rub any drive belts 23063L 001 Rev 2 6 21 2004 RXilllPlus User Guide 37 Printer Operation Adjust Pr
71. e it Power On Self Test The Power On Self Test POST is performed automatically each time the printer is turned on During either test sequence the front panel LEDs light up and the LCD monitors the progress of the POST If the printer fails any of these tests FAILED shows on the LCD If this occurs notify an authorized Zebra reseller Additional Printer Self Tests These self tests produce sample printouts and provide specific information that help determine the operating conditions for the printer Each self test is enabled by pressing a specific front panel key or combination of keys while turning the power On l Keep the key s depressed until the DATA light turns off When the POST is complete the selected self test starts automatically Note When performing a self test do not send a label format to the printer For remote hosts disconnect all data interface cables from the printer For printers in Peel Off Mode remove the labels as they come out of the printer RXilllPlus User Guide 6 21 2004 23063L 001 Rev 2 CANCEL Self Test Troubleshooting Printer Diagnostics The CANCEL self test prints a configuration label which tells you the current settings for the printer To perform the CANCEL Self Test complete these steps 1 Turn Off O the printer 2 Press and hold CANCEL while turning the power On I Hold CANCEL until the DATA light turns off A printer configuration label prints Figure 47 Figu
72. e printer to overheat Provide a Data Source If the printer will be located away from the data source the selected site must provide the appropriate connections to that data source For more information on the types of communication interfaces see Select a Communication Interface on page 12 10 RXilllPlus User Guide 6 21 2004 23063L 001 Rev 2 Printer Setup Connect the Printer to a Power Source Connect the Printer to a Power Source power cord specific to the region or country intended for installation This cord must use an IEC 320 female connector and the appropriate region specific three conductor grounded plug configuration Caution For personnel and equipment safety always use an approved three conductor To connect the printer to a power source complete these steps 1 Turn the printer power switch located on the rear of the printer to the Off O position 2 Plug the power cord into the mating connector on the rear of the printer 3 Plug the other end of the power cord into the power source Power Cord Specifications Depending on how your printer was ordered a power cord may or may not be included If one is not included or if the one included is not suitable for your requirements refer to the following guidelines The overall cord length must be less than 9 8 ft 3 0 m The cord must be rated for at least 5 A 250 V Thechassis ground earth must be connected to ensure safety and reduce electromagne
73. e right oval to select YES to clear the warning and reset the label counter When setting the Early Warning for maintenance the LCD prompts HEAD CL ERN 4 Press the right oval to select NES 5 Press SETUP EXIT to exit setup mode 6 Press NEXT SAVE to save changes LRBELS PER ROLL Setting Labels Per Roll This parameter needs to be updated when setting the Early Warning System so the printer can provide early warnings when labels are running low Press the right or left oval to display other choices Default 900 labels Range 100 labels to 9999 labels RIBBON LENGTH Setting Ribbon Length This parameter must be updated when setting the Early Warning System so the printer can provide early warnings when ribbon is running low Press the right or left oval to display other choices Default 450 m Range 100 m to 450m LIBT FONTS 23063L 001 Rev 2 List Fonts Press the right oval to print a label that lists the available fonts in the printer including standard printer fonts plus any optional fonts Fonts may be stored in RAM Flash memory font EPROMS or font cards 6 21 2004 RXilllPlus User Guide 47 Front Panel Controls Front Panel LCD Table 5 Printer Parameters Sheet 5 of 15 Parameter Action Explanation LIST BAR List Bar Codes CODES Press the right oval to print a label that lists the available bar codes in the printer LIST IMAGES List Images Press the right oval to print a lab
74. e way and should snap into place Figure 39 shows where to insert the CompactFlash card Figure 39 Compact Flash Card Insertion 1 2 3 1 Option board Card slot 3 Compact flash card 6 Reinstall the electronics cover by lowering the cover so the lip of the cover goes into the channel on the top of the printer 7 Secure the cover by reinstalling the two screws near the bottom of the cover 8 Reconnect the printer AC power cord 9 Press and hold CANCEL while turning the printer On I The printer prints a configuration label 10 Check for the presence of additional memory or optional fonts by looking at the information on the configuration label successfully completed within 10 minutes contact Technical Support at Note The CompactFlash card may take a few minutes to initialize If the process is not http www zebra com SS service support htm for assistance 23063L 001 Rev 2 6 21 2004 RXilllPlus User Guide 87 Memory Cards CompactFlash Card gt Notes To provide feedback on this document please send your comments to techpubs zebra com or write your comments on this page and fax to the following Fax 1 847 821 1795 Attention TechPubs CTC 88 RXilllPlus User Guide 6 21 2004 23063L 001 Rev 2 Routine Maintenance Cleaning your printer regularly maintains print quality and may extend the life of the p
75. ed The DATA light not match the ones in the flashes but no printing label format occurs Incorrect data is being sent to the printer Ensure that ZPL is being used Check the communication settings on the computer Ensure that they match the printer settings 106 RXilllPlus User Guide 6 21 2004 23063L 001 Rev 2 Troubleshooting Communications Problems Table 13 Communications Problems Continued Problem The printer fails to calibrate or detect the top of the label 23063L 001 Rev 2 6 21 2004 Possible Cause Recommended Solution The printer was not calibrated Perform the calibration procedure in CANCEL for the label being used Self Test on page 109 The printer is configured for Set the media type to non continuous media See continuous media Setting Media Type on page 45 The driver or software Driver or software settings produce ZPL configuration is not set commandis that can overwrite the printer correctly configuration Check the driver or software media related setting RXilllPlus User Guide 107 Troubleshooting Printer Diagnostics Printer Diagnostics 108 Self tests give information about the condition of the printer The most commonly used are the Power On and the CANCEL self tests Caution Be sure that the print width is set to match the label width you are using before running any self tests If the labels are not wide enough the test may print on the platen roller and damag
76. edia Ribbon Width When ribbon is used it must be as wide as or wider than the media being used If the ribbon is narrower than the media areas of the printhead are unprotected and subject to premature wear Coated Side of Ribbon Ribbon can be wound with the coated side on the inside or outside see Figure 13 If you are unsure which side of a particular roll of ribbon is coated perform an adhesive test or a ribbon scratch test to determine which side is coated Figure 13 Ribbon Coated on Outside or Inside qo 40 Outside Inside 23063L 001 Rev 2 6 21 2004 RXilllPlus User Guide 17 Printer Setup Ribbon Adhesive Test If you have labels available perform the adhesive test to determine which side of a ribbon is coated This method works well for ribbon that is already installed To perform an adhesive test complete these steps 1 Peel a label from its backing 2 Press a corner of the sticky side of the label to the outer surface of the roll of ribbon 3 Peel the label off of the ribbon 4 Observe the results Did flakes or particles of ink from the ribbon adhere to the label If ink from the ribbon Then Adhered to the label The ribbon is coated on the outer surface Did not adhere to The ribbon is likely coated on the inner surface the label a Press a corner of the sticky side of the label to the inner surface of the roll of ribbon Peel the label off of the ribbon Observe the results agai
77. een the two Adjust these sensors only when the printer cannot detect the top of the label The front panel LCD displays ERROR CONDITION PAPER OUT even though there are labels loaded in the printer Note The upper media sensor can be positioned along the inside half of the media the side y 7 closest to the back of the printer or the outside half of the media the side farthest from the back of the printer To adjust the upper media sensor for the inside half of the media complete these steps 1 Remove the ribbon if ribbon is used 2 Locate the upper media sensor Figure 26 The upper media sensor eye is directly below the adjustment screw head Figure 26 Upper Media Sensor Location 1 Upper media sensor adjustment screw Upper media sensor 3 Slightly loosen the upper media sensor adjustment screw using a Phillips head screwdriver 4 Using the tip of the screwdriver slide the upper sensor along the slot to the desired position for non continuous media with a notch or hole in the media the sensor must be directly above the notch or hole 5 Tighten the adjustment screw to secure the upper media sensor 36 RXilllPlus User Guide 6 21 2004 23063L 001 Rev 2 Printer Operation Adjust and Calibrate Sensors To adjust the upper media sensor for the outside half of the media 1 2 7 8 Remove the ribbon if ribbon is used Locate the upper media sensor The upper media sensor ey
78. el length instruction in your label format LLxxxx if you are using ZPL or ZPL II When non continuous media is selected the printer feeds media to calculate label length the distance between two recognized registration points of the inter label gap webbing or alignment notch or hole Press either oval to display choices Default Non Continuous Selections Continuous Non Continuous SENSOR THPE Setting the Sensor Type This parameter tells the printer whether you are using media with a web gap space between labels notch or hole to indicate the separations between labels or if you are using media with a black mark printed on the back If your media does not have black marks for registration on the back leave your printer at the default web Press either oval to display other choices Default Web Selections Web mark Note Only Web is supported PRINT METHOD Selecting Print Method The print method parameter tells the printer the method of printing that you wish to use direct thermal no ribbon or thermal transfer using thermal transfer media and ribbon Press either oval to display choices Default Thermal transfer Selections Thermal transfer direct thermal Note Selecting direct thermal when using thermal transfer media and ribbon creates a printer error condition but printing continues 23063L 001 Rev 2 6 21 2004 RXilllPlus User Guide 45 Front Panel Controls Front Panel LCD Table 5
79. el that lists the available images stored in the printer s RAM Flash memory optional EPROM or optional memory card LIST FORMATS List Formats Press the right oval to print a label that lists the available formats stored in the printer s RAM Flash memory optional EPROM or optional memory card LIST SETUP List Setup Press the right oval to print a label that lists the current printer configuration Same label as shown in Print a Printer Configuration Label on page 31 LIST ALL List All Press the right oval to print labels that list the available fonts bar codes images formats and the current printer configuration FORMAT CARO Format Memory Card A H Caution Perform this operation only when it is necessary to erase all previously stored information from the memory card 1 When the LCD displays INITIALIZE CARD press the left oval to select the A memory internal CompactFlash or the right oval to select B memory PCMCIA card If you are prompted for a password enter your password using the instructions in Password Protected Parameters on page 43 The front panel LCD asks ARE YOU SURE 2 Do you wish to continue Press the left oval to select NU to cancel the request and return to INITIALIZE CARO prompt Press the right oval to select YES and begin initialization FORMATTING CARO displays When formatting is complete INITIALIZE CARD displays Note Depending on the amount of memory in the memory c
80. ensions ISBT 128 Industrial 2 of 5 x Interleaved 2 of 5 supports ratios of 2 1 up to 3 1 Modulus 10 Check Digit Agency Approvals for All Printers Approvals include Specifications Features LOGMARS MaxiCode Micro PDF MSI PDF 417 2 dimensional bar code PLANET code Plessey POSTNET QR Code RSS code Standard 2 of 5 TLC 39 UPC A UPC E UPC extensions Binational UL 60950 3rd edition CSA CAN CSA C22 2 No 60950 00 3rd edition Canadian ICES 003 Class B FCC class B Compliance for All Printers Complies with FCC class B and Canadian Doc class A rules 23063L 001 Rev 2 6 21 2004 RXilllPlus User Guide 115 Specifications General Specifications General Specifications Dimensions R110Xi IlIPlus Height 15 5 in 393 7 mm Width 10 37 in 263 5 mm Depth 19 5 in 495 3 mm Weight without options 51 Ib 25 kg Electrical Specifications Power R110Xi lllPlus General 90 to 264 VAC 48 to 62 Hz Power consumption printing 180 W PAUSE test at slowest speed Printer idle 20 W Environmental Conditions for Operation and Storage Environment Mode Temperature Relative Humidity Operation Thermal Transfer 41 to 104 F 20 to 85 non condensing 5 to 40 C Direct Thermal 32 to 104 F 0 to 40 C Storage Thermal Transfer or 40 to 140 F 5 to 85 non condensing Direct Thermal 40 to 60 C 116 RXilllPlus User Guide 6 21 2004 23063L 001 Rev 2 Pr
81. er Configuration Label on page 31 and review it to see whether the new memory card information is listed 23063L 001 Rev 2 6 21 2004 RXilllPlus User Guide 85 Memory Cards CompactFlash Card CompactFlash Card A CompactFlash card is a nonvolatile memory card that stores data even when the power to the printer is turned off A Type I compliant CompactFlash card holds extra memory or optional fonts for your printer A Caution This procedure should only be performed by qualified service technicians Electrostatic Discharge Caution Observe proper electrostatic safety precautions when handling any static sensitive components such as circuit boards and printheads To install a CompactFlash card complete these steps 1 Turn the AC power Off O 2 Disconnect the AC power cord from the printer 3 Remove the two screws near the bottom of the electronics cover Figure 38 Figure 38 Printer Exterior Electronics cover Screws Channel Lip of cover A w N e 4 Lift the electronics cover at the rear top corner Pull the corner forward and up then lift the cover up and away from the printer 86 RXilllPlus User Guide 6 21 2004 23063L 001 Rev 2 Memory Cards CompactFlash Card 5 Insert the CompactFlash card into the card slot on the upper portion of the option board Insert the card with the back unlabeled side of the card facing out The card can be inserted only on
82. ess and tear off settings if they were changed LOAD DEFAULTS Sets all parameters other than the network settings back to the factory defaults To see the factory default values see Front Panel LCD on page 44 Note Loading factory defaults causes the printer to auto calibrate LOAD LAST SAVE Loads values from the last permanent save DEFAULT NET Sets the wired and wireless network settings back to factory defaults 3 Press NEXT SAVE to select the displayed choice When the configuration and calibration sequence is done PRINTER RERDH displays 42 RXilllPlus User Guide 6 21 2004 23063L 001 Rev 2 Front Panel Controls Password Protected Parameters Password Protected Parameters Certain parameters are password protected by factory default including the communication parameters Note If the parameters are set incorrectly the printer may function unpredictably The first attempt to change a password protected parameter pressing one of the ovals requires you to enter a four digit password at the ENTER PASSWORD display The left oval changes the selected digit position the right oval increases the selected digit value After entering the password press NEXT SAVE The parameter you wish to change is displayed If the password was entered correctly you can now change the value The first time that you attempt to change a password protected parameter the printer displays ENTER PASSWORD Before you can change the par
83. est on page 112 Notes on diagnostic printouts are FE indicates a framing error OE indicates an overrun error PE indicates a parity error NE indicates noise Press the right or left oval to toggle between the choices For any errors check that your communication parameters are correct Set the print width equal to or less than the label width used for the test See Label Specifications on page 119 for more information Default NORMAL MODE Selections NORMAL MODE DIAGNOSTICS RON gt CONTROL PREFIX 52 Control Prefix Character The printer looks for this two digit hex character to indicate the start of a ZPL ZPL II control instruction Note Do not use the same hex value for the control format and delimiter character The printer must see different characters to work properly 1 Press the left oval to move to the next digit position 2 Press the right oval to increase the value of the digit Default 7E tilde displayed as a black square Range 00 to FF RXilllPlus User Guide 6 21 2004 23063L 001 Rev 2 Parameter FORMAT PREFIX Front Panel Controls Front Panel LCD Table 5 Printer Parameters Sheet 10 of 15 Action Explanation Format Prefix Character The format prefix is a two digit hex value used as a parameter place marker in ZPL ZPL II format instructions The printer looks for this 2 digit hex character to indicate the start of a ZPL ZPL II format instruction See the ZPL II Prog
84. etting until the labels are printing gray instead of black 3 Loosen the locking nuts at the top of the toggle assemblies Figure 28 38 RXilllPlus User Guide 6 21 2004 23063L 001 Rev 2 Printer Operation Adjust Printhead Pressure and Toggle Position Figure 28 Toggle Assemblies 1 Locking nuts Adjusting nuts 4 Some media types require higher pressure to print well For these media types increase or decrease pressure using the adjusting nuts until the left and right edges of the printed area are equally dark 5 Increase the darkness level using the front panel controls until the printing is clear 6 Tighten the locking nuts 23063L 001 Rev 2 6 21 2004 RXilllPlus User Guide 39 Printer Operation Adjust Printhead Pressure and Toggle Position gt Notes To provide feedback on this document please send your comments to techpubs zebra com or write your comments on this page and fax to the following Fax 1 847 821 1795 Attention TechPubs CTC 40 RXilllPlus User Guide 6 21 2004 23063L 001 Rev 2 Front Panel Controls This chapter describes the function of the front panel Contents GIC MMC 42 Enter Setup Mode o 42 Exit Setup Mode 42 Password Protected ParaMeterS o o oooooooooo ees 43 Default Password Value 43 Disable the Password Protection Feature llli 43 Front Panel LED nue iier eno ereer
85. gth using the current sensor settings No Motion the media does not move You must press FEED to cause the printer to resynch to the start of the next label BRCAFEED Backfeed Sequence This parameter establishes when and how much label backfeed occurs after a label is removed or cut in Peel Off Cutter and Applicator modes It has no effect in Rewind or Tear Off modes This parameter setting can be superseded by the JS instruction when received as part of a label format see the ZPL II Programming Guide Note The difference between the value entered and 10096 establishes how much backfeed occurs before the next label prints For example a value of 40 means that 4096 of the backfeed takes place after the label is removed or cut The remaining 60 takes place before the next label prints A value of BEFORE means that all backfeed takes place before the next label prints Press the right or left oval to display other choices Default DEFAULT 9096 Selections DEFAULT AFTER OFF BEFORE 10 20 30 40 50 60 70 80 54 RXilllPlus User Guide 6 21 2004 23063L 001 Rev 2 Front Panel Controls Front Panel LCD Table 5 Printer Parameters Sheet 12 of 15 Parameter Action Explanation LABEL TOP Adjusting Label Top Position The label top position adjusts the print position vertically on the label Positive numbers adjust the label top position further down the label away from the printhead negative numbers adjust the positio
86. h low quality Design your printed label around the location of the chip in the type of approved smart label that you select For the list of approved transponders and related placement specifications go to http www zebra com PA Printers product R110XillIPlus htm Important It is important to use transponders that have been specifically approved for use in this RFID printer Failure to do so may result in the inability to read or write to the embedded RFID tags As new transponders become commercially available Zebra will evaluate them for compatibility with this printer For the list of approved transponders go to http www zebra com PA Printers product R110XilIIPlus htm RXilllPlus User Guide 6 21 2004 23063L 001 Rev 2 RFID Guidelines ZPL Il Commands for RFID ZPL Il Commands for RFID Printing and encoding writing of smart labels is handled through the use of Zebra Programming Language ZPL Each transponder has memory that can be read from through ZPL commands and most transponders have memory that can be written to The printer divides the ZPL commands that it receives into two categories RFID and non RFID such as the printing commands for bar codes or human readable text The RFID commands are executed first ZPL commands also provide for exception handling such as setting the number of read write retries before declaring a transponder defective For example if an RFID transponder fails to program correctly o
87. he SOFTWARE or the FIRMWARE except and only to the extent that such activity is permitted by applicable law notwithstanding this limitation Rental You may not rent or lease or lend the SOFTWARE or FIRMWARE Support Services ZEBRA may provide you with support services related to the SOFTWARE and or FIRMWARE SUPPORT SERVICES in its discretion Use of SUPPORT SERVICES if any is governed by the ZEBRA policies and programs described in the user guide in online documentation and or other ZEBRA provided materials Any supplemental SOFTWARE or FIRMWARE code provided to you as a part of SUPPORT SERVICES shall be considered part of the SOFTWARE and or FIRMWARE and is subject to the terms of this PSFLA With respect to technical information you provide to ZEBRA as part of the SUPPORT SERVICES ZEBRA may use such information for its business purposes including for product support and development ZEBRA will not utilize such technical information in a form that personally identifies you except to the extent necessary to provide you with support Replacement Modification and Upgrade of the SOFTWARE and or FIRMWARE ZEBRA reserves the right to replace modify or upgrade the SOFTWARE and or FIRMWARE at any time by offering you a replacement or modified version of the SOFTWARE and or FIRMWARE or such upgrade and to charge for such replacement modification or upgrade Any such replacement or modified SOFTWARE and or FIRMWARE code or upgrade to the SOFTWARE a
88. he media to 800 dots from the top of the media or label length 500 from the bottom leading edge of the media and prints void 500 dots in vertical length Y axis in case of an error XA RS 800 500 2 P FS XZ The following illustration shows the resulting voided label Note where the void starts The media has been moved 800 dot rows from the top of the label label length minus 800 dot rows from the bottom leading edge of a label to bring the transponder into the effective area to read write a tag If the printer fails the operation an area that is 500 dot rows of the media is voided instead of the entire rest of the media Top of label A A4 VOIDVOIDVOIDVOIDVOIDVOIDVOIDVOIDVOIDVOID VOIDVOIDVOIDVOIDVOIDVOIDVOIDVOIDVOIDVOID 800 dot rows VOIDVOIDVOIDVOIDVOIDVOIDVOIDVOIDVOIDVOID VOIDVOIDVOIDVOIDVOIDVOIDVOIDVOIDVOIDVOID VOIDVOIDVOIDVOIDVOIDVOIDVOIDVOIDVOIDVOID VOIDVOIDVOIDVOIDVOIDVOIDVOIDVOIDVOIDVOID VOIDVOIDVOIDVOIDVOIDVOIDVOIDVOIDVOIDVOID VOIDVOIDVOIDVOIDVOIDVOIDVOIDVOIDVOIDVOID VOIDVOIDVOIDVOIDVOIDVOIDVOIDVOIDVOIDVOID 500 dot rows VOIDVOIDVOIDVOIDVOIDVOIDVOIDVOIDVOIDVOID VOIDVOIDVOIDVOIDVOIDVOIDVOIDVOIDVOIDVOID VOIDVOIDVOIDVOIDVOIDVOIDVOIDVOIDVOIDVOID VOIDVOIDVOIDVOIDVOIDVOIDVOIDVOIDVOIDVOID VOIDVOIDVOIDVOIDVOIDVOIDVOIDVOIDVOIDVOID VOIDVOIDVOIDVOIDVOIDVOIDVOIDVOIDVOIDVOID VOIDVOIDVOIDVOIDVOIDVOIDVOIDVOIDVOIDVOID VOIDVOIDVOIDVOIDVOIDVOIDVOIDVOIDVOIDVOID Y Y VOIDVOIDVOIDVOIDVOIDVOIDVOIDVOIDVOID
89. ifications illii 118 Label Specifications oooococcoocooonoo re 119 MBE rrr 121 iv RXilllPlus User Guide 6 21 2004 23063L 001 Rev 2 Proprietary Statement This manual contains proprietary information of Zebra Technologies Corporation and its subsidiaries Zebra Technologies It is intended solely for the information and use of parties operating and maintaining the equipment described herein Such proprietary information may not be used reproduced or disclosed to any other parties for any other purpose without the expressed written permission of Zebra Technologies Product Improvements Continuous improvement of products is a policy of Zebra Technologies All specifications and designs are subject to change without notice FCC Compliance Statement This device complies with Part 15 rules Operation is subject to the following two conditions 1 This device may not cause harmful interference and 2 This device must accept any interference received including interference that may cause undesired operation This equipment has been tested and found to comply with the limits for Class B Digital Devices pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a residential environment This equipment generates uses and can radiate radio frequency energy and if not
90. inental United States is paid by Zebra Otherwise Zebra pays CPT carriage paid to nearest airport customer pays customs duties taxes and freight from airport to destination If Zebra determines that the product returned for warranty service or replacement is not defective as herein defined the customer will pay all handling and transportation costs Printers All printers excluding printheads are warranted against defect in material or workmanship for twelve 12 months from the purchase date Printheads Since printhead wear is part of normal operation the original printhead is covered by a limited warranty as indicated below Warranty period begins on purchase date 23063L 001 Rev 2 6 21 2004 RXilllPlus User Guide vii Warranty Information Printhead Warranty Period Bar code label and receipt printer 6 months printheads Plastic card printer printheads 12 months To qualify for this warranty the printhead must be returned to the factory or to an authorized service center Customers are not required to purchase Genuine Zebra Supplies media and or ribbons for warranty qualification However if it is determined that the use of inappropriate or inferior supplies has caused any defect in the printhead for which a warranty claim is made the user is responsible for Zebra s labor and material charges required to repair the defect The warranty becomes void if the printhead is physically worn or damaged also if it is determine
91. installed and used in accordance with the product manuals may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception the user is encouraged to do one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help 23063L 001 Rev 2 6 21 2004 RXilllPlus User Guide V vi Proprietary Statement The user is cautioned that any changes or modifications not expressly approved by Zebra Technologies could void the user s authority to operate the equipment To ensure compliance this printer must be used with Shielded Communication Cables Canadian DOC Compliance Statement This Class B digital apparatus complies with Canadian ICES 003 Cet appareil num rique de la classe B est conforme la norme NMB 003 du Canada Liability Disclaimer Zebra Technologies takes steps to ensure that its published Engineering specifications and manuals are correct however errors do occur Zebra Technologies reserves the right to correct any such errors and disclaims liability resulting therefrom Limitation of Liability In no even
92. int Specifications by Model Specifications Print Specifications by Model Refer to the key and the table that follows for printer specifications Model Specifications Key This table contains the key for print specifications for the table that follows L Non Continuous printing gap notch or hole between labels a Continuous printing no gap notch or hole Ladder rotated orientation Picket fence nonrotated orientation Print Specifications Printhead resolution R110XilllPlus 200 dpi 203 dots inch 8 dots mm Dot size widthxlength 0 0049x0 0049 in 0 125x0 125 mm First dot location measured from inside media edge 0 10 0 035 in 2 5 0 89 mm Maximum print width 4 09 in 104 mm Selectable print speeds inches per second 2 4 3 through 10 Maximum Print length 39 in 991 mm 150 in 3810 mm Bar code modulus X dimension 4 9 mil to 49 mil 4 9 mil to 49 mil Thin film printhead with Element Energy Yes Equalizer E5 8 23063L 001 Rev 2 6 21 2004 RXilllPlus User Guide 117 Specifications Ribbon Specifications Ribbon Specifications 118 Refer to the table that follows for ribbon specifications Note Match the ribbon to the label width and printhead width that you are using Ribbon must be wound with the coated side out Ribbon should be at least as wide as the labels to protect the printhead from excessive wear Ribbon
93. inter is set for non continuous Make sure the labels and the Media Type settings labels but continuous labels are match See Setting Media Type on page 45 loaded Make sure the printer driver or software settings match the label and Media Type settings Calibrate the printer For more information see Calibrate the Printer on page 33 The MAX LENGTH setting is Change the MAX LENGTH setting to a value that is set to a value that is shorter than at least 1 in 25 mm longer than the labels the actual length of the label HERB OPEN The printhead is not fully closed Close the printhead HERB ELEMENT One or more of the printhead If the failed elements affect your printing BAD elements failed the printhead application replace the printhead element test To override this error disable the head test count feature on the front panel by defaulting the value to 0000 23063L 001 Rev 2 6 21 2004 RXilllPlus User Guide 101 Troubleshooting LCD Error Messages Table 11 LCD Error Messages Continued LCD Possible Cause Recommended Solution RIBBON IN Ribbon is loaded but the printer To operate in Direct Thermal mode remove the is set for Direct Thermal mode ribbon To operate in Thermal Transfer mode leave the ribbon loaded and change the print method to Thermal Transfer See Selecting Print Method on page 45 Ensure that the printer driver and or software settings are correctly set 1f applicable HE
94. inter to an end user by the RESELLER RXilllPlus User Guide 6 21 2004 23063L 001 Rev 2 Printer Software and Firmware License Agreement The SOFTWARE and FIRMWARE was provided to you at no additional charge and ZEBRA has included in this PSFLA terms that disclaim all warranties and liability for the SOFTWARE and FIRMWARE To the full extent allowed by law YOU HEREBY RELEASE ZEBRA AND ITS SUPPLIERS FROM ANY AND ALL LIABILITY ARISING FROM OR RELATED TO ALL CLAIMS CONCERNING THE SOFTWARE AND OR FIRMWARE OR ITS USE If you do not wish to accept the SOFTWARE OR FIRMWARE under the terms of this PSFLA do not use the PRINTER enclosed with or otherwise associated with this PSFLA 11 GOVERNING LAW If you acquired the SOFTWARE and or FIRMWARE in the United States of America the laws of the State of Illinois U S A will apply to this contract If you acquired this SOFTWARE and or FIRMWARE outside of the United States of America then local law may apply If any provision of this PSFLA is held invalid the remainder of this PSFLA shall continue in full force and effect 12 QUESTIONS Should you have any questions or if you desire to contact ZEBRA for any reason please contact the ZEBRA subsidiary serving your country or write Zebra Technologies Corporation 333 Corporate Woods Parkway Vernon Hills IL 60061 23063L 001 Rev 2 6 21 2004 RXilllPlus User Guide XV Printer Software and Firmware License Agreement gt Notes
95. inthead Pressure and Toggle Position Adjust Printhead Pressure and Toggle Position Printhead pressure is one factor that affects print quality If the toggle pressure is too light or uneven the labels and ribbon may slip Important Print quality depends on the labels and ribbon used as well as the toggle pressure Make sure that your labels and ribbon are right for your application Direct thermal media does not need ribbon Thermal transfer media needs ribbon Toggle Position Adjustment Toggle adjustment may be needed if printing is too light on one side or if thick labels are used The toggles should be positioned so they provide even pressure on the labels Slide the toggles to the desired location If the labels are too narrow to fit both toggles position one toggle over the center of the labels and decrease the pressure on the unused toggle Printhead Pressure Adjustment If positioning the toggles properly does not solve the problem adjust printhead pressure Maximize printhead life by using the lowest pressure that produces the desired print quality Caution Observe proper electrostatic safety precautions when handling any static sensitive components such as circuit boards and printheads To adjust printhead pressure complete these steps 1 Print some labels at 2 4 in 61 mm per second by running the PAUSE Self Test on page 110 2 While printing labels use the front panel controls to lower the darkness s
96. ion 36 Pin Connectors Description 1 nStrobe HostClk 2 9 Data Bits 1 8 10 nACK PtrClk 11 Busy PtrBusy 12 PError ACKDataReq 13 Select Xflag 14 nAutoFd HostBusy 15 Not used 16 17 Ground 74 RXilllPlus User Guide 6 21 2004 23063L 001 Rev 2 Data Ports Parallel Port Table 8 Parallel Cable Pin Configuration Continued 36 Pin Connectors Description 18 S V at 750 mA The maximum current draw may be limited by option configuration 19 30 Ground 31 ninit 32 nFault NDataAvail 33 34 Not used 35 5 V through a 1 8 KQ Resistor 36 NSelectin 1284 active 23063L 001 Rev 2 6 21 2004 RXilllPlus User Guide 75 Data Ports Serial Port Serial Port 76 To communicate using the serial data port of the printer you must choose the number of data and stop bits parity and handshaking Parity applies only to data transmitted by the printer because the parity of received data is ignored The values selected must be the same as those used by the host equipment connected to the printer Default settings are 9600 baud 8 data bits 1 stop bit no parity and XON XOFF Connect the serial data cable to the female DB 9 connector Figure 31 on the back panel of the printer Figure 31 Serial Connector Use a DB 9 to DB 25 interface module for all RS 232 connections through a DB 25 cable An interface module is required for RS 422 RS 485 interface
97. ition exists a message may be displayed here LANGUAGE Selecting the Display Language This parameter allows you to change the language used on the LCD Press the right or left oval to display other choices Default English Selections English Spanish French German Italian Norwegian Portuguese Swedish Danish Spanish 2 Dutch Finnish Japanese 58 RXilllPlus User Guide 6 21 2004 23063L 001 Rev 2 Front Panel Controls Front Panel LCD ZebraNet Wired Print Server LCD Displays The menu options shown in Table 6 display only if you have the ZebraNet PrintServer II installed Table 6 Print Server LCD Displays LCD Explanation IP IP Resolution RESOLUTION Depending on the selection allows either the user permanent or the server dynamic to select the IP address For more information see the PrintServer II M Installation and User Guide Press the right or left oval to display other choices Default Dynamic Selections Dynamic permanent iP PROTOCOLS IP Protocols If Dynamic was chosen in the previous parameter this selection determines the method s by which the PrintServer II receives the IP address from the server For more information see the PrintServer IITM Installation and User Guide Press the right or left oval to display other choices Default All Selections All gleaning only RARP BOOTP DHCP DHCP BOOTP iP RODRESS IP Address This parameter allows you to select the IP address if Permanent was chosen
98. itions from HIGH to LOW In Level Mode labels print as long as the signal is asserted LOW Caution Start Print Signal is set by the applicator manufacturer and should not be changed unless the factory defaults have been reloaded The printer must be returned to its designated setting for it to work properly Press the right or left oval to display other choices Default Pulse Mode Selections Pulse Mode Level Mode RESHNLH MODE 56 Resynch Mode This parameter determines how the printer reacts if the label synchronization is lost and the label top is not where expected Feed Mode If the label top is not where expected the printer feeds a blank label to find the label top position Error Mode If the label top is not where expected the printer stops enters Pause Mode displays the message Error Condition Feed Label flashes the ERROR light and asserts the Service Required signal pin 10 on the Applicator Interface Connector To resynch the media to the top of the label in Error Mode press PAUSE to exit Pause Mode The ERROR light stops flashing and the Service Required signal is deactivated The action of the printer is determined by the Head Close configuration selection see Head Close on page 54 Press the right or left oval to toggle between choices Default Feed Mode Selections Feed Mode Error Mode RXilllPlus User Guide 6 21 2004 23063L 001 Rev 2 Front Panel Contr
99. justment 36 transmissive media sensor location 94 upper media sensor adjustment 36 serial port location 12 pin configuration 77 setting serial communications 50 settings 76 setup checklist 8 setup mode enter setup mode 42 exit setup mode 42 LCD messages 44 RXilllPlus User Guide 125 Index shipping report damage 9 reship the printer 9 short calibration 33 site requirements 10 smart labels 16 snap plate cleaning 95 when to clean 90 spacing requirements 10 specifications by model number 117 electrical 116 environmental 116 general 116 label 119 power cord 11 ribbon 118 standard data ports 73 standard features 114 start print signal setting 56 store the printer 9 subnet mask setting 59 support xviii surface for the printer 10 T take label setting 57 Tear Off Mode load the printer 22 tear off position adjustment 44 Tear Off mode tear off bar cleaning 90 temperature requirements 10 thermal transfer mode load ribbon 26 media scratch test 17 setting 45 time setting 58 toggle pressure adjustment 38 top of label printer cannot detect 107 setting 55 transmissive media sensor adjustment 36 location 94 when to clean 90 126 transponder placement 62 troubleshooting CHECK RIBBON light on 34 checklist 100 communications problems 106 LCD error messages 101 non continuous labels treated as continuous 34 print quality problems 104 printer diagnostics 1
100. llPlus User Guide 6 21 2004 23063L 001 Rev 2 Printer Operation Load the Printer To load the ribbon complete these steps 1 Align the segments of the ribbon supply spindle as shown in Figure 19 Figure 19 Ribbon Supply Spindle Segments 2 Place the roll of ribbon on the ribbon supply spindle and push the core as far back as it can go Figure 20 shows the printer components that are mentioned in this procedure Figure 20 Interior Components for Ribbon Loading Top roller Ribbon take up spindle Ribbon supply spindle Ribbon guide roller Ribbon leader attached to ribbon Platen roller not shown Printhead lever shown in the Open position NIO Ol A w N 3 Ifthe printhead is closed open it using the printhead lever 4 Thread the ribbon leader and attached ribbon under the ribbon guide roller through the print mechanism and past the platen roller 23063L 001 Rev 2 6 21 2004 RXilllPlus User Guide 27 Printer Operation Load the Printer 5 Pull the ribbon leader over the printhead and above the top roller Figure 21 Figure 21 Threading Ribbon Past Printhead and Platen Roller 1 Ribbon leader Printhead 6 Bring the ribbon leader and ribbon under the ribbon take up spindle and wrap them around the spindle Figure 22 shows the ribbon leader wrapped around the ribbon take up spindle Figure 22 Wrapping Ribbon around Spindle 1 Rib
101. n 23063L 001 Rev 2 6 21 2004 RXilllPlus User Guide 33 Printer Operation Adjust and Calibrate Sensors Adjust and Calibrate Sensors This section describes how to adjust and calibrate sensors Media and Ribbon Sensor Calibration 34 Media and ribbon sensor calibration is one of the most common adjustments to the printer settings This procedure is performed through the front panel Indications that the sensitivity may need to be reset are The CHECK RIBBON light is on even though the ribbon is properly installed Non continuous labels are being treated as continuous labels Note Before you begin the calibration procedure make sure that the maximum length is set to a value 1 in 25 4 mm greater than the length of the labels that you are using If the maximum length is set to a lower value the calibration process assumes that continuous media is in the printer Important This procedure must be followed exactly as presented All of the steps must be performed even if only one of the sensors requires adjustment You may press the left oval at any step in this procedure to cancel the procedure To adjust the sensitivity of media and ribbon sensors complete these steps 1 From the front panel press the right oval to start the calibration procedure The LOAD BACKING prompt displays 2 Open the printhead 3 Remove approximately 8 in 203 mm of labels from the media backing and pull the media into the printer so th
102. n The ink from the ribbon should have adhered to the label If the ink did not stick either time repeat the adhesive test with a stickier adhesive or perform the ribbon scratch test Ribbon Scratch Test If you do not have labels available perform the ribbon scratch test This method works best if the ribbon is not installed To perform a ribbon scratch test complete these steps 1 Unroll a short length of ribbon 2 Place the unrolled section of ribbon on a piece of paper with the outer surface of the ribbon in contact with the paper 3 Scratch the inner surface of the unrolled ribbon with your fingernail 4 Lift the ribbon from the paper 18 RXilllPlus User Guide 6 21 2004 23063L 001 Rev 2 Printer Setup Ribbon 5 Observe the results Did the ribbon leave a mark on the paper If the ribbon Then Left a mark on the paper The ribbon is coated on the outer surface Did not leave a mark on The ribbon is likely coated on the inner surface the paper 23063L 001 Rev 2 6 21 2004 a Flip the ribbon over on the paper so the inner side of the ribbon comes in contact with the paper b Scratch the outer surface of the unrolled ribbon with your fingernail c Liftthe ribbon from the paper d Observe the results again The ribbon should have left a mark on the paper If not repeat the test starting with the first side again You may need to scratch the surface of the ribbon harder RXilllPlus User Gui
103. n be found in the ZPL II Programming Guide Press the right or left oval to display other choices Default NONE Selections NONE ZEBRA ACK NAK Note Zebra is the same as ACK NAK except that Zebra response messages are sequenced If Zebra is selected the printer must use DSR DTR host handshake protocol 6 21 2004 RXilllPlus User Guide 51 Front Panel Controls Front Panel LCD Parameter NETWORK D Table 5 Printer Parameters Sheet 9 of 15 Action Explanation Setting Network ID Network ID is used to assign a unique number to a printer used in an RS 422 RS 485 network This gives the host computer the means to address a specific printer If the printer is used in an RS 422 RS 485 network you must select a network ID number This does not affect TCP IP or IPX networks 1 Press the left oval to move to the next digit position 2 Press the right oval to increase the value of the digit Default 000 Range 000 to 999 COnnuini CATIONS Setting Communications Mode The communication diagnostics mode is a troubleshooting tool for checking the interconnection between the printer and the host computer When DIAGNOSTICS is selected all data sent from the host computer to the printer is printed as straight ASCII characters with the hex value below the ASCII text The printer prints all characters received including control codes like CR carriage return A sample printout is shown in Communications Diagnostics T
104. n be used depending on the printer options purchased Tear Off Mode Labels are produced in strips Peel Off Mode Labels are dispensed and peeled from the backing as needed Applicator Mode The printer is part of a larger label application system Zebra Programming Language ZPL 119 ZPL features include Downloadable graphics scalable and Controlled via mainframe mini computer bitmap fonts and label formats PC portable data terminal Object copying between memory areas Programmable quantity with print pause and cut control RAM memory card and internal Flash Communicates in printable ASCII characters Code page 850 character set Error checking protocol Data compression Status message to host upon request Automatic virtual input buffer Serialized fields management Format inversion n spec OCR A and OCR B Mirror image printing UPC EAN Four position field rotation User programmable password 0 90 180 270 Slew command RXilllPlus User Guide 6 21 2004 23063L 001 Rev 2 Bar Codes Types of bar codes include Bar code ratios 2 1 7 3 5 2 3 1 e Codabar supports ratios of 2 1 up to 3 1 CODABLOCK Code 11 Code 39 supports ratios of 2 1 upto 3 1 Code 49 two dimensional bar code Code 93 Code 128 with subsets A B and C and UCC case codes e Check digit calculation where applicable Data Matrix EAN 8 EAN 13 EAN ext
105. n up the label toward the printhead The displayed value represents dots To increase the value press the right oval To decrease the value press the left oval Default 0 Range 120 to 120 dot rows LEFT Adjusting Left Position POSITION This parameter establishes how far from the left edge of a label the format begins to print by adjusting horizontal positioning on the label Positive numbers adjust the printing to the left by the number of dots selected negative numbers shift printing to the right The displayed value represents dots 1 Press the left oval to move the cursor 2 Press the right oval to change between and to increase the value of the digit 3 For a negative value enter the value before changing to the minus sign Default 0000 Range 9999 to 9999 VERIFIER Setting the Verifier Port PORT The auxiliary port is used to determine how the printer reacts to the online verifier The three operating conditions for this port are OFF The verifier port is off VER RPRNT ERR Label reprinted if verifier detects an error If a bar code is near the upper edge of the label the label is fed out far enough to be verified and then backfed to allow the next label to print and be verified VER THRUPUT Allows greatest throughput but may not indicate a verification error immediately upon detection May print from one to three labels before an error is recognized and printing stops Press the right
106. nd or FIRMWARE offered to you by ZEBRA shall be considered part of the SOFTWARE and or FIRMWARE and subject to the terms of this PSFLA unless this PSFLA is superseded by a further PSFLA accompanying such replacement or modified version of or upgrade to the SOFTWARE and or FIRMWARE In the event that ZEBRA offers a replacement or modified version of or any upgrade to the SOFTWARE and or FIRMWARE a your continued use of the SOFTWARE and or FIRMWARE is conditioned on your acceptance of such replacement or modified version of or upgrade to the SOFTWARE and or FIRMWARE and any accompanying superseding PSFLA and b in the case of the replacement or modified SOFTWARE and or FIRMWARE your use of all prior versions of the SOFTWARE and or FIRMWARE is terminated RXilllPlus User Guide 6 21 2004 23063L 001 Rev 2 Printer Software and Firmware License Agreement 4 TERMINATION Without prejudice to any other rights ZEBRA may terminate this PSFLA if you fail to comply with the terms and conditions of this PSFLA ZEBRA may terminate this PSFLA by offering you a superseding PSFLA for the SOFTWARE and or FIRMWARE or any replacement or modified version of or upgrade to the SOFTWARE and or FIRMWARE and conditioning your continued use of the SOFTWARE and or FIRMWARE or such replacement modified or upgraded version on your acceptance of such superseding PSFLA In addition ZEBRA may terminate this PSFLA by notifying you that your continued use of the SOFTWARE an
107. ng transit 23063L 001 Rev 2 6 21 2004 RXilllPlus User Guide Printer Setup Select a Site for the Printer Select a Site for the Printer Consider the following when selecting an appropriate location for your printer Select a Surface Select a solid level surface of sufficient size and strength to accommodate the printer and other equipment such as a computer if necessary The choices include a table countertop desk or cart Provide Proper Operating Conditions Because the printer was designed and is fabricated as an industrial type unit it functions satisfactorily in a location that conforms to specified environmental and electrical conditions including a warehouse or factory floor For more information on the required conditions see General Specifications on page 116 Table 3 shows the temperature and relative humidity requirements for the printer when it is operating Table 3 Operating Temperature and Humidity Mode Temperature Relative Humidity Thermal Transfer 41 to 104 F 5 to 40 C 20 to 85 non condensing Direct Thermal 32 to 104 F 0 to 40 C 20 to 85 non condensing Allow Proper Space The printer should have enough space around it for you to be able to open the media door To allow for proper ventilation and cooling leave open space on all sides of the printer Caution Do not place any padding or cushioning material behind or under the printer because this restricts air flow and could cause th
108. ntain descriptions of the various types of media approved for use in your printer Figure 9 Roll and Fanfold Media Roll Media Fanfold Media non continuous shown L7 Selecting Media We strongly recommend the use of Zebra brand supplies for continuous high quality printing A wide range of paper polypropylene polyester and vinyl stock has been specifically engineered to enhance the printing capabilities of the printer and to ensure against premature printhead wear Important Certain printing conditions may require that you adjust printing parameters such as print speed darkness or print mode These conditions include but are not limited to printing at high speeds cutting or peeling the media theuse of extremely thin small synthetic or coated labels Because print quality is affected by these and other factors it is important that you run tests to determine the best combination of printer settings and media for your application A poor match may limit print quality or print rate or the printer may not function properly in the desired print mode RXilllPlus User Guide 6 21 2004 23063L 001 Rev 2 Printer Setup Types of Media Non Continuous Media Non continuous web media refers to individual labels that are separated by a gap notch or hole Figure 10 When you look at the media you can tell where one label ends and the next one begins Figure 10 Non Continuous Web Media 1 Hole Label
109. o the next queued label P Place printer in Pause mode label format stays in the queue until the user cancels E Place printer in Error mode label format stays in the queue until the user cancels Default value N Note You can set the printer to send an error message to the host as an unsolicited message for each failure To enable or disable the unsolicited error message refer to the SX and SQ ZPL commands The parameter for the RFID error in these commands is V RXilllPlus User Guide 65 RFID Guidelines RS o Example 1 This example sets the printer to move the media to 800 dots from the top of the media or label length minus 800 from the bottom leading edge of the media and voids the rest of the media in case of an error The printer will try to print two labels then will pause the printer if printing and encoding fail XA RS 800 2 P FS XZ The following illustration shows the resulting voided label Note where the void starts The media has been moved 800 dot rows from the top of the label label length minus 800 dot rows from the bottom leading edge of a label to bring the transponder into the effective area to read write a tag If the printer fails the operation the rest of the media is voided Top of label VOIDVOIDVOIDVOIDVOIDVOIDVOIDVOIDVOIDVOID VOIDVOIDVOIDVOIDVOIDVOIDVOIDVOIDVOIDVOID VOIDVOIDVOIDVOIDVOIDVOIDVOIDVOIDVOIDVOID VOIDVOIDVOIDVOIDVOIDVOIDVOIDVOIDVOIDVOID VOIDVOIDVOIDVOIDVO
110. oggle Position on page 38 edges of the labels Electrostatic Discharge Caution A Observe proper electrostatic safety precautions when handling any static sensitive components such as circuit boards and printheads Wrinkled Ribbon The ribbon is not loaded Load the ribbon correctly See Load Ribbon correctly on page 26 The darkness setting is incorrect Set the darkness to the lowest possible setting for good print quality See Adjusting Print Darkness on page 44 Incorrect printhead pressure or Set the pressure to the minimum required for good balance print quality See Adjust Printhead Pressure and Toggle Position on page 38 Electrostatic Discharge Caution A Observe proper electrostatic safety precautions when handling any static sensitive components such as circuit boards and printheads The labels are not feeding Make sure that the media guide and media supply correctly They are shifting from guide touch the edge of the media side to side Adjust the ribbon strip plate 23063L 001 Rev 2 6 21 2004 RXilllPlus User Guide 105 Troubleshooting Communications Problems Communications Problems Table 13 identifies problems with communications the possible causes and the recommended solutions Table 13 Communications Problems Problem Possible Cause A label format was sent to The communication the printer but was not parameters are incorrect recognized The DATA light does not flash
111. ols Front Panel LCD Table 5 Printer Parameters Sheet 14 of 15 Parameter Action Explanation WEB 5 These parameters are automatically set during the calibration procedure They should be MEDIAS changed only by a qualified service technician See the Maintenance Manual for more information on these parameters RIBBON 5 Press NEXT SAVE to scroll through these parameters MARK 5 TAKE LABEL MARK MED S MEDIA LED RIBBON LED MARK LED LED ADJUST LCD Adjustment This parameter allows you to adjust the contrast of your LCD if it is difficult to read 1 Press the left oval to move the cursor 2 Press the right oval to toggle or to increase the value of the digit Range 00 to 19 FORMAT Format Convert CONVERT Selects the bitmap scaling factor The first number is the original dots per inch dpi value the second the dpi to which you would like to scale Note Not applicable on all printers Press the right or left oval to display other choices Default None Selections None 150 300 150 600 200 600 300 gt 600 DLE DISPLAY Idle Display This parameter selects the LCD options for the real time clock Note If the default value is not selected pressing either oval briefly displays the firmware version of the printer Press the right or left oval to display other choices Default Firmware version Selections mm dd yy 24 hour mm dd yy 12 hour dd mm yy 24 hour dd mm yy 12 hour RTE DATE RTC
112. on available if needed If you are unsure see Ribbon on page 17 8 RXilllPlus User Guide 6 21 2004 23063L 001 Rev 2 Printer Setup Unpack and Inspect the Printer Unpack and Inspect the Printer When you unpack the printer save all packing materials When the printer is out of the box raise the printer s media door and remove the power cord Inspect the printer for possible damage incurred during shipment Check all exterior surfaces for damage Raise the media door and inspect the media compartment for damage to components Report Shipping Damage If you discover shipping damage upon inspection Immediately notify the shipping company of the damage and file a damage report with them Zebra is not responsible for any damage incurred during shipment of the equipment and does not repair this damage under warranty Keep all packaging material for shipping company inspection Notify your authorized Zebra reseller Store or Reship the Printer If you are not placing the printer into immediate operation repackage it using the original packing materials You may store the printer under the following conditions Temperature 40 to 140 F 40 to 60 C Relative humidity 596 to 8596 non condensing If you must ship the printer remove any ribbon and media from the supply spools to avoid damaging the printer Carefully pack the printer into the original container or a suitable alternate container to avoid damage duri
113. placement 96 G gray lines on labels 104 H HEAD COLO message 103 HEAD ELEMENT BAD message 101 HEAD OPEN message 101 HEAD TOD HOT message 102 host handshake setting 51 6 21 2004 23063L 001 Rev 2 idle display setting 57 image not sharp 104 images list 48 initialize Flash memory 49 inspect the printer 9 interior cleaning 91 international safety organization marks 11 IP settings default gateway 59 IP address 59 IP resolution 59 protocols 59 subnet mask 59 L label length maximum setting 46 label specifications by model 119 label top printer cannot detect 107 setting 55 label available sensor location 93 when to clean 90 labels did not print 106 labels per roll setting 47 language selection 58 LCD messages adjust LCD settings 57 error messages 101 language selection 58 setup mode 44 liability vi light or no printing 104 lights on front panel 5 list settings all settings 48 bar codes 48 fonts 47 formats 48 images 48 setup 48 load the printer load fanfold media 24 load roll media 22 ribbon 26 long calibration 33 lower media sensor adjustment 37 23063L 001 Rev 2 6 21 2004 Index mark LED setting 57 Mark Med S setting 57 maximum label length setting 46 media label specifications by model 119 load fanfold media 24 load roll media 22 media LED setting 57 media low warning 47 non continuous media 15 RFID smart labels 16 setting
114. previous parameter Press and hold this button to scroll back quickly through parameter sets PREVIOUS NEXT SAVE While in setup mode scrolls to the next parameter Press and hold this button to scroll forward quickly through parameter sets When exiting setup mode this button scrolls HEXUSAVE through the save options PAUSE Starts and stops the printing process and allows other buttons to be used If an error messages is on the LCD pressing this button after the problem is resolved clears the error EE and allows printing to resume FEED Forces the printer to feed a blank label each time the button is pressed Ifthe printer is not printing one blank label immediately feeds FEED Ifthe printer is printing one blank label feeds after the current batch of labels is complete CANCEL In the pause mode this button cancels print jobs Ifthere are multiple print jobs in the print queue press CANCEL once for each print job to be deleted To delete all print jobs hold CANCEL for several seconds The DATA light turns off CALIBRATE This button can be used to calibrate the printer for the following s e Media length CALIBRATE Media type continuous or non continuous Print mode direct thermal or thermal transfer Sensor values For more information on calibration see Calibrate the Printer on page 33 RXilllPlus User Guide 6 21 2004 23063L 001 Rev 2 Introduction Front Panel Front Panel Lights This table details the light
115. r cannot be detected the printer ejects it and prints the word VOID across the label This process continues for the number of RFID tags specified by the RS command using the same data and format The following pages provide the ZPL II commands that can be used for RFID applications Important If a parameter is designated as not applicable any value entered for the parameter will be ignored but the place holder for the field is required 23063L 001 Rev 2 6 21 2004 RXilllPlus User Guide 63 RFID Guidelines HV HV Host Verification Description This command is used to return data from specified fields along with an optional ASCII header to the host It can be used with any field that has been assigned a number with the RT command Format HV n h The following table identifies the parameters for this format Parameters Details field number The value assigned to this parameter should be the same as the one used in the specified with another RT command command Accepted values 0 to 9999 Default value 0 n number of bytesto be Accepted values 1 to 256 returned Default value 64 header Header in uppercase ASCII characters to be returned with the data Acceptable values 0 to 3072 characters Default value none EX ll 64 RXilllPlus User Guide 6 21 2004 23063L 001 Rev 2 RS RFID Setup RFID Guidelines RS Important Use care when using this command in combination with RT reading tag d
116. ramming Guide Volume I for more information Note Do not use the same hex value for the control format and delimiter character The printer must see different characters to work properly 1 Press the left oval to move to the next digit position 2 Press the right oval to increase the value of the digit Default 5E caret Range 00 to FF DELIMITER CHAR Delimiter Character The delimiter character is a 2 digit hex value used as a parameter place marker in ZPL ZPL II format instructions See the ZPL II Programming Guide Volume I for more information Note Do not use the same hex value for the control format and delimiter character The printer must see different characters to work properly 1 Press the left oval to move to the next digit position 2 Press the right oval to increase the value of the digit Default 2C comma Range 00 to FF ZPL MODE Selecting ZPL Mode The printer remains in the selected mode until it is changed by this front panel instruction or by using a ZPL ZPL II command The printer accepts label formats written in either ZPL or ZPL II This eliminates the need to rewrite any ZPL formats you already have See the ZPL II Programming Guide for more information on the differences between ZPL and ZPL II Press the right or left oval to display other choices Default ZPL II Selections ZPL II ZPL 23063L 001 Rev 2 6 21 2004 RXilllPlus User Guide 53 Front Panel Controls Front Panel
117. re 47 Printer Configuration Label PRINTER CONFIGURATION Zebra Technologies ZTC R110X1111PTus 200dpi noz DARKNESS PRINT SPEED TERR OFF PRINT MODE MEDIA TYPE SENSOR TYPE PRINT METHOD PRINT WIDTH LABEL LENGTH MAXIMUM LENGTH EARLY WARNING MAINT OFF EARLY WARNING NOT CONNECTED USB COMM BIDIRECTIONAL PARALLEL COMM RS232 SERIAL COMM 9600 BAUD 8 BITS DATA BITS NONE PARIT XON XO HOST HANDSHAKE NONE PROTOCOL 000 NETWORK ID NORMAL MODE COMMUNICATIONS lt s gt 7EH CONTROL PREFIX SEH FORMAT PREFIX lt gt 2CH DELIMITER CHAR ZPL II ZPL MODE CALIBRATION MEDIA POWER UP CALIBRATION HEAD_CLOSE DEFAULT BACKFEED RIBBON S TAKE LABEL MARK S MARK MED S MEDIA LED RIBBON LED LCD ADJUST MODES ENABLED IODES DISABLED ESOLUTION HARDWARE ID 111 CONFIGURATION i COMPACT FLASH P32 INTERFACE TWINAX COAX ID IDLE DISPI RTC DATE RTC TIME IP RESOLUTION s IP PROTOI 010 18 IP RDDRE 255 255 255 000 SUBNET_MASK 010 003 005 001 DEFAULT GATEWAY Matrics 04 A1 01 RFID VERSION 1500 IN NONRESET_CNTR 1500 IN SET CN 1500 IN ET CN 3806 CM NONRESET CNTR 3806 CM ET CI 806 CM ET CI 5 LABL NONRESET CNTR 335 LABLS T Cl 335 LABLS CNTR2 GK 20518 2 VH1 The printer configuration can be changed by performing a calibration procedure Se
118. reate RFID labels Contents Overview sls 62 Transponder Placement llle 62 ZPL ll Commands for RFID 0 000 ee 63 Sample of RFID Programming 00200 en 70 23063L 001 Rev 2 6 21 2004 RXilllPlus User Guide 61 Overview RFID Guidelines Overview The R110XillIplus smart label printer encoders serve as dynamic tools for both printing and encoding RFID labels tickets and tags The printer encodes information on ultra thin UHF RFID transponders embedded in smart labels It then immediately verifies proper encoding and prints bar codes graphics and or text on the label s surface For more information about RFID media see RFID Smart Labels on page 16 Function of an encoded smart label depends on factors such as where the label is placed on an item as well as on the contents of the item such as metals or liquids Contact the supplier of your RFID transponders for assistance with these types of issues Transponder Placement 62 Communication between the smart label and the printer is established when the transponder lines up with the printer s antenna The optimal transponder position varies with the transponder size its configuration and the type of RFID IC chip used Print quality may be affected by printing directly over the transponder In particular there is an area on each label immediately around the location of the IC chip where the printer may print wit
119. rent For more about printer options go to www zebra com Figure 5 Internal Components 3 Printhead lever Ribbon take up spindle Ribbon supply spindle Ribbon dancer assembly only on select models Media guide Media dancer roller assembly Media supply guide Media supply hanger Lower roller 10 Snap plate 11 Platen roller 12 Tear off bar 0 NI OF Ol Aa wi N e 6 RXilllPlus User Guide 6 21 2004 23063L 001 Rev 2 Printer Setup This chapter provides the tasks that you must complete and the issues that you must consider before you load and configure your printer Contents Before You BOY 8 Unpack and Inspect the Printer liliis 9 Report Shipping Damage s anasa auaa ees 9 Store or Reship the Printer 00 000 c cece teen eee 9 Select a Site for the Printer 2000000000 10 Selecta Surface ede cei ening s esos rs sius Godin dina ids ite ug enean 10 Provide Proper Operating Conditions 200 cece eee eee eee 10 Allow Proper Space 10 Provide a Data Source 10 Connect the Printer to a Power Source 0 0 00 eee 11 Power Cord Specifications 0000 cece eee 11 Select a Communication Interface 12 Data Cable Requirements 00 0c c eee ree 13 Types of Media aanne n 14 Non Continuous Media 0 00000 cee eee eens 15 Continuous Media 15 RF
120. restrict the edge of the labels The labels should lie flat 5 Which type of media are you using If you are Then Using direct thermal Close the printhead and go to Print a Printer Configuration media Label on page 31 Using thermal transfer Goto Load Ribbon on page 26 media Not sure Go to When to Use Ribbon on page 17 23063L 001 Rev 2 6 21 2004 RXilllPlus User Guide 25 26 Printer Operation Load the Printer Load Ribbon Before you load ribbon make sure that the labels that you are using need ribbon Only thermal transfer media requires ribbon Ribbon is not required with direct thermal media though it may be used to protect the printhead from abrasion For more information see When to Use Ribbon on page 17 Caution Use ribbon that is wider than the thermal transfer media If the printhead is not protected by the ribbon the resulting abrasion from the media may cause premature printhead wear A ribbon leader makes it easier to load and unload ribbon Make a leader for your ribbon roll if it does not already have one To make a ribbon leader complete these steps 1 Unroll the ribbon about 6 in 15 cm 2 Tear off a strip of labels and backing about 6 in 15 cm long from the label roll 3 Peel a label from the backing 4 Overlap the ribbon and the backing with the ribbon on top and use the label to tape them together This serves as a ribbon leader Figure 18 Figure 18 Ribbon Leader RXil
121. rinter This section provides routine cleaning and maintenance procedures Contents Cleaning Schedule oooooococc llle 90 Clean Exterior lllllllll es 90 Clean rino REC NPTMPI 91 Printhead and Platen Roller ooooooooooooo nooo 91 CI qM 93 Shap ccr IT 95 Replace FUSO ooooccoco e Ih 96 23063L 001 Rev 2 6 21 2004 RXilllPlus User Guide 89 Routine Maintenance Cleaning Schedule Cleaning Schedule The recommended cleaning schedule is shown in Table 10 See the following pages for specific procedures Caution Use only the cleaning agents indicated Zebra is not responsible for damage caused by any other fluids being used on this printer Table 10 Recommended Printer Cleaning Schedule Area Method Interval Printhead Solvent Perform these procedures at the following times Platen roller Solvent e WhenCLERHN HERD NOU appears Transmissie meda sensor Air blow Direct Thermal Print Mode After every roll of labels or 500 ft 150 m of fanfold labels Media path Solvent Thermal Transfer Print Mode After every roll Ribbon sensor Air blow 1500 ft or 450 m of ribbon Label available sensors Air blow Monthly Tear off bar Solvent Snap plate Solvent As needed Use Zebra s Preventative Maintenance kit 1095 deionized water Clean Exterior part number 47362 or a solution of 90 isopropyl alcohol and Clean the outside surfaces of
122. rinter which is enclosed with or otherwise associated with this PSFLA PRINTER The primary user of the PRINTER may make a second copy for his or her exclusive use on a portable computer printer Storage Network Use You may also store or install a copy of the SOFTWARE and FIRMWARE on a storage device such as a network server used only to RUN the SOFTWARE and FIRMWARE on your other PRINTERS over an internal network however you must acquire and dedicate a license for each separate PRINTER on which the SOFTWARE and FIRMWARE is RUN from the storage device A license for the SOFTWARE and FIRMWARE may not be shared or used concurrently on different PRINTERS 23063L 001 Rev 2 6 21 2004 RXilllPlus User Guide xi Printer Software and Firmware License Agreement Reservation of Rights All rights not expressly granted are reserved by ZEBRA Accessing Services Using the SOFTWARE and FIRMWARE Your use of any service accessible using the SOFTWARE and FIRMWARE is not covered by this PSFLA and may be governed by separate terms of use conditions or notices 3 RESTRICTIONS Xii You must maintain all copyright notices on all copies of the SOFTWARE and FIRMWARE Limitations on modification You may not modify adapt translate or create derivative works based on this SOFTWARE OR FIRMWARE or the accompanying documentation Limitations of Reverse Engineering Decompilation and Disassembly You may not reverse engineer decompile or disassemble t
123. ross references contain hot links to other sections in this guide If you are viewing this guide online in pdf format you can click the cross reference blue text to jump directly to its location Command Line Examples All command line examples appear in Courier New font For example you would type the following to get to the Post Install scripts in the bin directory Ztools Files and Directories All file names and directories appear in Courier New font For example the Zebra lt version number gt tar file and the root directory Cautions Important Note and Example Electrostatic Discharge Caution Warns you of the potential for electrostatic discharge Electric Shock Caution Warns you of a potential electric shock situation Caution Warns you of a situation where excessive heat could cause a burn Caution Advises you that failure to take or avoid a specific action could result in physical harm to you Caution Advises you that failure to take or avoid a specific action could result in physical harm to the hardware Important Advises you of information that is essential to complete a task Note Indicates neutral or positive information that emphasizes or supplements important points of the main text Example Provides an example often a scenario to better clarify a section of text Tools Tells you what tools you need to complete a given task 23063L 001 Rev 2 6 21 2004 RXilllPlus User Guide xix
124. s shown in Figure 4 on page 3 Table 2 Front Panel Lights Light Details POWER Indicates printer power status O Off printer is off On printer is on TAKE LABEL Off Normal operation ET Flashing Peel Off Mode only The label is available Printing is paused until the label is removed ERROR Indicates printer operation X Off Normal operation Flashing printer pauses until the error condition is resolved and the PAUSE button is pressed CHECK RIBBON Off Normal operation ribbon if used is properly loaded go On No ribbon is detected under the ribbon sensor Printing is paused the LCD shows an error message and the PAUSE light is on PAPER OUT Indicates that labels need to be reloaded ogr PAUSE Off normal operation On all printing operations have stopped Either PAUSE was pressed a pause command was included in the label format the on line verifier detected an error or a printer error was detected DATA Off Normal operation No data being received or processed C On Blinking Data processing or printing is taking place Data is being received 23063L 001 Rev 2 6 21 2004 RXilllPlus User Guide Introduction Printer Components Printer Components Figure 5 shows a side view of the printer s internal components 2 Note Depending on the printer options that you selected your printer could look slightly y 7 diffe
125. sn 91 Sensofs c oda gd beet bcp etaed PEA bee Roa ee Dre e dent 93 Snap Plate 222 dede ket eee d Irt odere ew uae e Rae RR Ee 95 Replace Fuse unce craniana paa a n nh 96 3 Troubleshooting cue sequ eue heir dr a eet deces 99 Troubleshooting 0 00 e eee eee 100 LCD Error Messages 0 00 cece rrr 101 Print Quality Problems lssssesseell e re 104 Communications Problems liliis 106 Printer Diagnostics ooocooocooo hn 108 Power On Self Test ciii nk bce ded Rea Rod bbe tun cep dot eben 108 Additional Printer Self Tests liliis 108 Communications Diagnostics Test llli en 112 Additional Printer Diagnostics 1 0 0 0 0000 ee 112 23063L 001 Rev 2 6 21 2004 RXilllPlus User Guide Contents ASEO is saa Y RR THES RR ERA KE RGGE EAR RAW CRX ERE 113 Features cee su nes a A Ks ee nde RR Boe ce e 114 Standard Features 0 0 0 0 ccc rns 114 Print MOG S 253 94249 255 xa t tee eee St REE be ee ee TE EA 114 Zebra Programming Language ZPL 119 A ported onsen oer ad 114 Bar Codes bee va be Seb Rye Meee eee ee eee Pe 115 Agency Approvals for All Printers lille 115 Compliance for All Printers lille 115 General Specifications liliis 116 Electrical Specifications llle 116 Environmental Conditions for Operation and Storage 220005 116 Print Specifications by Model ooocoocccoco ee 117 Ribbon Spec
126. specific label ribbon combination and print speed 4 Enter the corresponding darkness and print speed values into the printer through the front panel 23063L 001 Rev 2 6 21 2004 RXilllPlus User Guide 111 Troubleshooting Printer Diagnostics FEED and PAUSE Self Test Performing this self test temporarily resets the printer configuration to the factory default values These values are active only until power is turned off unless you save them permanently in memory To perform a FEED and PAUSE self test complete these steps 1 Turn Off O the printer 2 Press and hold FEED and PAUSE while turning the power On I Hold FEED and PAUSE until the DATA light turns off No labels print at the end of this test Communications Diagnostics Test This test is controlled from the front panel display See Setting Communications Mode on page 52 Figure 50 shows a typical printout from this test Turn off the power to exit this self test and return to normal operation o Note The communications test label prints upside down Figure 50 Communications Diagnostics Test Label FS FO394 25 AA 5E 46 53 5E 46 4F 33 39 34 2C 32 35 5E 41 41 N 18 10 FDCOOO0 4E 2C 31 38 2C 31 30 5E 46 44 28 30 30 30 38 IPR TITS 29 39 39 39 2D 39 39 39 39 SE 46 53 0D BA FOO 50 AAN 18 5E 46 4F 30 2C 35 30 5E 41 41 4E 2C 31 38 2C 10 FDCENTER STA 31 38 5E 46 44 43 45 4E 54 45 52 20 53 54 41 Additional Printer Diagnostics Additional
127. st the media and ribbon sensor sensitivity Figure 29 Media Sensor Profile z 5 Esp 000_ REX EET Ba RIBBON n MEDIA MEDIA MEDIA MEDIA MEDIA 23063L 001 Rev 2 6 21 2004 RXilllPlus User Guide 49 Front Panel Controls Front Panel LCD Table 5 Printer Parameters Sheet 7 of 15 Parameter Action Explanation MEDIA AND Calibrate Media and Ribbon Sensors RIBBON Use this procedure to adjust sensitivity of media and ribbon sensors CALIBRATE Important This procedure must be followed exactly as presented All of the steps must be performed even if only one of the sensors requires adjustment You may press the left oval at any step in this procedure to cancel the procedure 1 Press the right oval to start the calibration procedure The LOAD BACKING prompt displays Open the printhead 3 Remove approximately 8 in 203 mm of labels from the backing and pull the media into the printer so that only the backing is between the media sensors 4 Leave the printhead open 5 Press the right oval to continue The REMOVE RIBBON prompt displays Remove the ribbon Close the printhead Press the right oval to continue The message CALIBRATING PLEASE WAIT displays The printer adjusts the scale gain of the signals that it receives from the media and ribbon sensors On the sensor profile this essentially corresponds to moving the peak of the graph up or down to optimize the readings for your application
128. support see RS 422 RS 485 Interconnections on page 80 Note For all RS 232 input and output signals the printer follows the specifications of the Electronics Industries Association EIA RS 232 and the Consultative Committee for International Telegraph and Telephone CCITT V 24 RXilllPlus User Guide 6 21 2004 23063L 001 Rev 2 Serial Pin Configuration Data Ports Serial Port Table 9 shows the pin configuration and function of the rear panel serial data connector on the printer Table 9 Serial Connector Pin Configuration Pin No Name Description 1 Not connected 2 RXD Receive data data input to printer 3 TXD Transmit data data output from printer 4 DTR Data terminal ready output from printer 5 SG Signal ground 6 DSR Data set ready input to printer 7 RTS Request to send output from printer 8 CTS Clear to send input to printer 9 5 VDC 5 VDC at 750 mA 23063L 001 Rev 2 6 21 2004 The maximum current draw may be limited by option configuration RXilllPlus User Guide TF Data Ports Serial Port RS 232 Interface Connections Note Adapters are available from Zebra Technologies LLC RS 422 RS 485 adapter Zebra part number 33114M e RS 232 DB 9 to DB 25 adapter Zebra part number 33109M Direct Connection to a Computer The printer is configured as Data Terminal Equipment DTE a Note Use a null modem crossover cable to connect the printer to a computer or any o
129. t shall Zebra Technologies or anyone else involved in the creation production or delivery of the accompanying product including hardware and software be liable for any damages whatsoever including without limitation consequential damages including loss of business profits business interruption or loss of business information arising out of the use of the results of use of or inability to use such product even if Zebra Technologies has been advised of the possibility of such damages Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages so the above limitation or exclusion may not apply to you RXilllPlus User Guide 6 21 2004 23063L 001 Rev 2 Warranty Information Effective December 30 2002 All new Zebra products are warranted by the manufacturer to be free from defect in material and workmanship Printers and Related Hardware Products Proof of purchase or shipment date is required to validate the warranty period The warranty becomes void if the equipment is modified improperly installed or used damaged by accident or neglect or if any parts are improperly installed or replaced by the user Products returned must be packaged in the original or comparable packing and shipping container In the event equipment is not so packaged or if shipping damage is evident it will not be accepted for service under warranty Surface transportation charges for return to customers in the cont
130. t value y data Accepted values n Do not verify e y Verify valid data Hex ASAS in the first two bytes before writing Not applicable for R110XillIp us mle Example This sample encodes data RFIDRFID and will try writing up to five times if necessary XA WT 5 FDRFIDRFID FS XZ 23063L 001 Rev 2 6 21 2004 RXilllPlus User Guide 69 RFID Guidelines Sample of RFID Programming Sample of RFID Programming 70 ZPL II is Zebra s label design language ZPL II lets you create a wide variety of labels from the simple to the very complex including text bar codes and graphics This section is not intended as an introduction to ZPL II If you are a new ZPL II user order the ZPL II Programming Guide part number 46530L or go to http support zebra com to download the guide For your programming do the following 1 Set up the printer and turn the power On I 2 Use any word Processor or text editor capable of creating ASCII only files for example use Microsoft Word and save as a txt file and type in the label format exactly as shown in the sample label format shown in Table 7 3 Save the file in a directory for future use Use the zpl extension 4 Copy the file to the printer From the DOS command window use the COPY command to send a file to the Zebra printer For example if your file name is format1 zpl then type COPY FORMAT 1 ZPL XXXX where XXXX is the port
131. te line up with the screw holes in the antenna support frame 5 Reinstall the two snap plate screws to secure the snap plate to the antenna support frame 23063L 001 Rev 2 6 21 2004 RXilllPlus User Guide 95 Routine Maintenance Replace Fuse Replace Fuse The R110XilILP us fuse must be replaced only by an authorized service technician Caution Turn the AC power switch Off O and remove the power cord before performing this procedure The printer uses a metric style fuse 5 x 20 mm IEC rated at F5A 250 V The AC power entry module comes with two approved fuses in the fuse holder one is in circuit and the second is provided as a spare The end caps of the fuse must bear the certification mark of a known international safety organization To replace a faulty fuse complete these steps 1 Use a small blade screwdriver or similar tool to remove the fuse holder The fuse holder is part of the AC power entry module at the rear of the printer Figure 45 Figure 45 AC Power Entry Module Power switch Fuse holder AC power entry module Small blade screwdriver A w N e 2 Remove the faulty fuse and install a new fuse in the in circuit position Figure 46 Important If you use the spare fuse be sure to order a replacement fuse from your authorized Zebra distributor The spare fuse should be the exact type and rating as the original in circuit fuse 96 RXilllPlus User Guide 6 21 2004 23063
132. ther y 7 DTE device Figure 32 shows the internal connections of the printer s RS 232 connector Figure 32 RS 232 Connections RS 232 Connector DTE Rear Panel Female DB 9 RXD receive data input gt gt TXD transmit data output DTR data terminal ready output SG signal ground DSR data set ready input 1KQ NOTE Pin 1 is unused and unterminated RTS request to send output CTS clear to send input 5 VDC signal source Pin 9 is also available as a 5 VDC signal source at 750 mA The maximum current draw may be limited by option configuration Caution To enable this capability a qualified service technician must install a jumper on the printer s main logic board on JP1 pins 2 and 3 78 RXilllPlus User Guide 6 21 2004 23063L 001 Rev 2 Data Ports Serial Port DB 9 to DB 25 Connections An interface adapter is required Zebra part number 33109M to connect the printer s DB 9 interface to a DB 25 connector A generic DB 25 adapter CAN be used although the 5 VDC signal source would not be passed through the adapter Figure 33 shows the connections required for the DB 9 to DB 25 interface Figure 33 DB 9 to DB 25 Connections Male DB 9 Adapter Female DB 25 Adapter Connector Connector plugs into printer plugs into cable NOTE Pin 1 of DB 9 connector is unused and unterminated Modem Connection When the printer is connected via its RS 232 interface to Dat
133. tic interference The third wire in the power cord grounds the connection Figure 6 Figure 6 Power Cord Specifications 1 AC power plug for your country 2 3 conductor HAR cable 3 IEC 320 connector 4 Neutral earth live in contact view The AC power plug and the IEC 320 connector must bear the certification mark of at least one of the known international safety organizations shown in Figure 7 Figure 7 International Safety Organization Marks 9 9 4 Q 0 CO KEU 99 we dmi Co YOO AZ KW O B amp Pc 10m 23063L 001 Rev 2 6 21 2004 RXilllPlus User Guide 11 Printer Setup Select a Communication Interface Select a Communication Interface The way that you connect your printer to a data source depends on the communication options installed in the printer Standard interfaces The standard communication interfaces are an RS 232 serial data port a bidirectional parallel port and a USB 2 0 port 2 Note RS 422 and RS 485 serial data ports are available through an adapter A DB 25 cable SY and a USB 2 0 cable are also available Figure 8 shows the location of the communication interfaces on the back of the printer For more information about these interfaces see Data Ports on page 73 Figure 8 e Communication Interfaces 1 Parallel port USB 2 0 port 3 Serial port Optional Print Servers ZebraNet PrintSer
134. tics 108 printer operation 21 printer self tests 108 124 RXilllPlus User Guide printer settings applicator port 56 backfeed 54 baud 51 configuration label as baseline 31 control prefix 52 data bits 51 date 57 delimiter character 53 Early Warning 47 format convert 57 format prefix 53 host handshake 51 idle display 57 IP settings 59 label top 55 labels per roll 47 language 58 LCD 57 left position 55 maximum label length 46 media type 45 network ID 52 parallel communications 50 parity 51 passwords 43 print darkness 44 print method 45 print server settings 59 print speed 44 print width 46 protocol 51 resynch mode 56 RFID tag type 58 ribbon length 47 saving 42 sensor type 45 serial communications 50 setting through front panel 42 start print signal 56 time 58 verifier port 55 ZPL mode 53 printer setup before you begin 8 load the printer 22 printhead cleaning 91 early warning message 47 head close setting 54 pressure adjustment 38 when to clean 90 6 21 2004 23063L 001 Rev 2 PrintServer II settings default gateway 59 IP address 59 IP protocols 59 IP resolution 59 subnet mask 59 product improvements v proprietary statement v protocol setting 51 R R110X1111P us label specifications 119 ribbon specifications 118 related documents xx relative humidity requirements 10 remove used ribbon 30
135. ver II PSII For more information on PSII see the PrintServer IT User and Reference Guide Zebra part number 45537L 12 RXilllPlus User Guide 6 21 2004 23063L 001 Rev 2 Printer Setup Select a Communication Interface Data Cable Requirements Data cables must be fully shielded and fitted with metal or metallized connector shells Shielded cables and connectors are required to prevent radiation and reception of electrical noise To minimize electrical noise pickup in the cable Keep data cables as short as possible Do not bundle the data cables tightly with the power cords Do not tie the data cables to power wire conduits Note Zebra printers comply with FCC Rules and Regulations Part 15 for Class B Equipment using fully shielded 6 5 ft 2 m data cables Use of unshielded cables may increase radiation above the Class B limits e 2 Note RS 422 and RS 485 applications should use twisted shielded pairs as recommended in Sy the TIA EIA 485 Specification 23063L 001 Rev 2 6 21 2004 RXilllPlus User Guide 13 Printer Setup Types of Media Types of Media Your printer is capable of using various forms of media These include roll and fanfold media Figure 9 that may be labels or card stock and that may have optional perforations or registration holes The media also may have a radio frequency identification RFID chip and antenna inlay embedded in it sometimes called smart labels The following sections co
136. ype of media are you using If you are Then Using direct thermal media Close the printhead and go to Print a Printer Configuration Label on page 31 Using thermal transfer media Goto Load Ribbon on page 26 Not sure Go to When to Use Ribbon on page 17 23063L 001 Rev 2 6 21 2004 RXilllPlus User Guide 23 24 Printer Operation Load the Printer Load Fanfold Media Fanfold media feeds through either the bottom or rear access slot from outside the printer The media hanger and media supply spindle are not used with fanfold media To load fanfold labels complete these steps 1 Slide the printhead lever to the Open position 2 Slide the media guide as far from the printer frame as possible 3 How do you want to feed the fanfold labels From the bottom slot in the printer body Figure 16 shows the printer with fanfold labels loaded through the bottom slot Figure 16 Fanfold Media Bottom Loading 1 Printhead lever shown in the Open position Media guide 3 Fanfold labels RXilllPlus User Guide 6 21 2004 23063L 001 Rev 2 Printer Operation Load the Printer From the rear slot in the printer body Figure 17 shows the printer with fanfold labels loaded through the rear slot Figure 17 Fanfold Media Rear Loading 1 Printhead lever shown in the Open position Media guide 3 Fanfold labels 4 Adjust the media guide so it just touches but does not

Zebra XiIIIPlus User's Manual

Contents

Download Pdf Manuals

Related Search

Related Contents