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Zebra XiIII Series User's Manual

1. 88 Bat CodeS anne 88 General Specifications oco ee e ted ir eee 89 Printing Specifications ects Heat Me rice ore let d 90 Ribbon Specifications eee ae eere Ped ote ta teres 90 Media Specifications 5 ice eit et eet tee keine 91 Power Line Cord Specifications 92 APPEL iig tds to tor ul EO EROR D CU DI copra 93 Printer Interface Technical Pnformation 93 RS 232 RS 422 RS 485 Serial Data Port eee 93 Parallel Data e eee Heide 97 Zebra XillI Series User s Guide XillI Series User Zebra Introduction Hello Thank you for purchasing this high quality Zebra XilIITM Series printer manufactured by the industry leader in quality service and value Zebra Technologies Corporation For over 25 years Zebra has provided customers with the highest caliber of products and support This manual provides all of the information you need to operate your printer The ZPL II Programming Guide Volume I and Volume II part 45540L shows you how to create the perfect label format for your application These books also explain how through ZBI you can extend the power of ZPL II by allowing custom programs to be written that operate within the printer and directly interface with bar code scanners and keyboard display devices In addition the books contain information about the enhanced operatin
2. 78 Zebra X lll Series User s Guide Zebra XillI Series User s Guide 70 A label format was sent to the printer Several labels print then the printer skips misplaces label misses or distorts the image on the Problem Solution The host is set to EPP parallel communications Change the settings on the computer host to standard parallel communications The serial communication settings are incorrect Ensure that the flow control settings match Check the communication cable length See page 22 for requirements Check the printer driver or software communications settings if applicable A label format was sent to the printer but not recognized The DATA light flashes but no printing occurs Problem Solution The prefix and delimiter characters set in the printer do not match the ones in the label format Verify the prefix and delimiter characters See page 54 Incorrect data is being sent to the printer Ensure that ZPL is being used Check the communication settings on the computer Ensure that they match the printer settings The printer fails to calibrate or detect the top of the label Problem Solution The printer was not calibrated for the label being used Perform the calibration procedure on page 17 The printer is configured for continuous media Set the media type to non continuous media
3. can be any number one to four digits in length except 42 Zebra X lll Series User s Guide Leaving the Setup Mode You can leave the program mode at any time by pressing the SETUP EXIT key The SAVE CHANGES display appears There are five choices as described below Pressing the LEFT or RIGHT BLACK OVAL key displays other choices and pressing the NEXT S AVE key selects the displayed choice PERMANENT Permanently saves the changes Values are stored in the printer even when power is turned off TEMPORARY Saves the changes until you change them again or until power is turned off CANCEL Cancels all changes from the time you pressed the SETUP EXIT key except the darkness and tear off settings if they were changed LOAD DEFAULTS Loads factory defaults The factory defaults are shown on the following pages NOTE Loading factory defaults requires printer calibration LOAD LAST SAVE Loads values from the last permanent save Zebra XillI Series User s Guide 43 Configuration and Calibration Sequence Press Display Shows Action Explanation PRINTER READY Normal printer operation Setting Print Parameters gt gt SETUP EXIT DARKNESS Adjusting Print Darkness Press the RIGHT BLACK OVAL key to increase darkness Press the LEFT BLACK OVAL key to decrease darkness Default 10 Range 0 to 30 Darkness settings are dependent upon a variety of factors including rib
4. Zebra XillI Series User s Guide 67 How to Use Save a Printhead Cleaning Film l 2 3 4 en Remove power from the printer Open the printhead remove media and ribbon from the print mechanism Clean the printhead per the recommended Preventive Maintenance procedures Position the Save a Printhead film in the print path placing the glossy side down away from the printhead matte side up Close and latch the printhead Slowly pull the full length of the film through the print mechanism Again clean the printhead per the recommended Preventive Maintenance procedures Reload media and ribbon close and latch the printhead Print labels and inspect for improved print quality If quality has not improved contact our Technical Support staff Only one pass is required to remove contamination buildup Each strip of film can be used up to 10 times Discard the strip when residue buildup or other contamination is apparent NOTE In the case that a replacement printhead is needed product from the Original Equipment Manufacturer OEM is strongly recommended to ensure that your printer and part warranties remain intact and that the product performs optimally How to Order Save a Printhead Cleaning Film Kits There are five kits to accommodate the different width printers Each kit contains three 10 long strips of film Reference the following table to order the kit for your printer Order kit number For Pri
5. E3 Ribbon Specifications Ribbon Specifications 90 96 Xilll 140XilI 170 Xil 220 Xnll Ribbon must be wound with the coated side out Ribbon width Zebra recommends using ribbon at least Minimum 0 79 20 mm 1 57 40 mm 2 0 51 mm 4 25 108 mm intus as the media to protect the printhead from Maximum 3 40 87 mm 5 10 130 mm 6 7 170 mm 8 60 220 mm 2 1 media to ribbon roll ratio 984 fi 300 m 984 ft 800 m 984 ft 300 m 984 ft 300 m Eu 3 1 media to ribbon roll ratio 1476 ft 1476 ft 1476 ft 1476 ft 450 m 450 m 450 m 450 m Ribbon core inside diameter 1 0 25 4 mm 1 0 25 4 mm 1 0 25 4 mm 1 0 25 4 mm Maximum ribbon roll outside diameter 3 2 81 3 mm 3 2 81 3 mm 3 2 81 3 mm 3 2 81 3 mm 90 Zebra X lll Series User s Guide Media Specifications Media Specifications 90 96 Xil 140Xill 170 Xil 220 Tear off 0 7 18 mm 0 7 18 mm 0 7 18 mm 0 7 18 mm Minimum label length Peel off 0 5 13 mm 0 5 13 mm 0 5 13 mm 0 5 13 mm Cutter 1 5 38 mm 1 5 38 mm 1 5 38 mm 1 5 38 mm Rewind 0 25 6 mm 0 25 6 mm 0 25 6 mm 0 25 6 mm m Minimum 0 79 20 mm 1 57 40 mm 2 00 51 mm 4 25 108 mm Total media width label liner if any Maximum 3 54 mm 5 51 mm 7
6. SERIAL COMM BAUD DATA_BITS CARUIT STOP BITS HOST HANDSHAKE COMMUNICATIONS CONTROL PREFIX FORMAT PREFIX DELIMITER CHAR ZPL MODE MEDIA POWER UP HEAD CLOSE BACKFEED LABEL TOP LEFT POSITION HERD TEST COUNT HERD RESISTOR VERIFIER PORT APPLICATOR PORT WEB S MEDIA S RIBBON 5 MARK S MARK MED S MEDIA LED RIBBON LED MODES ENABLED MODES DISABLED RESOLUTION Fl HARDWARE ID CONF IGURAT ION RAM B MEMORY CARD ONBOARD FLASH FORMAT CONVERT J12 INTERFRCE J11 INTERFACE 1 TWINAX COAX ID ZEBRA NET II FIRMWARE IN THIS PRINTER IS COPYRIGHTED Figure 33 Zebra X lll Series User s Guide PAUSE Key Self Test This self test can be used to provide the test labels required when making adjustments to the printer s mechanical assemblies See the sample printout in Figure 34 1 Turn off the printer 2 Press and hold the PAUSE key while turning on the power The initial self test prints 15 labels at 2 4 61 mm per second 1 25 4 mm per second for the 96XilID then automatically pauses the printer When the PAUSE key is pressed an additional 15 labels print While the printer is paused pressing the CANCEL key alters the self test When the PAUSE key is pressed the printer prints 15 labels at 6 152 mm per second 4 102 mm per second for the 96XillI While the printer is paused pressing the CANCEL key again alters the s
7. 1 mm 8 80 mm 90 mm 140 mm 180 mm 224 mm Minimum 0 003 0 003 0 003 0 003 0 076 mm 0 076 mm 0 076 mm 0 076 mm Total thickness includes liner if any Maximum 0 012 0 012 0 012 0 012 0 305 mm 0 305 mm 0 305 mm 0 305 mm Cutter maximum full width media thickness 0 014 0 35 mm 0 009 0 23 mm 0 007 0 18 mm 0 005 0 14 mm Roll media core inside diameter 3 76 mm 3 76 mm 3 76 mm 3 76 mm Maximum roll diameter 8 0 208 mm 8 0 203 mm 8 0 203 mm 8 0 203 mm Minimum 0 079 2 mm 0 079 2 mm 0 079 2 mm 0 079 2 mm Inter label gap Preferred 0 118 3 mm 0 118 3 mm 0 118 3 mm 0 118 3 mm Maximum Maximum inter labelgap 2 x label length for which you have calibrated the printer 1 Maximum internal fanfold media pack size label liner 8 0 x 4 5 x 4 5 8 0 x 5 5 x 4 5 18 0 x 7 1 x 4 5 8 0 x 8 8 x 4 5 LxWxH 203 mm x 203 mm x 203 mm x 203 mm x 114mmx 140 mmx 80 mm x 224mm x 114 mm 114 mm 114 mm 114 mm Ticket tag sensing notch L x W 0 12 x 0 25 0 12 x0 25 0 12 x 0 25 0 12 x0 25 8 mm x 6 mm 3mm x 6 mm 3 x 6mm mm x 6 mm Ticket tag sensing hole diameter 0 125 3 mm 0 125 3 mm 0 125 3 mm 0 125 3 mm Vertical x 0 060 x 0 070 x 0 060 x 0 050 Effective leading edge registration 11 5 mm 21 8 mm 31 5 mm 11 3 mm acpuracy Horizontal 0 060 0 070 0 060 0 060 1 5 mm 1 8 mm 1 5 mm 1 5 mm Mark length Mini
8. BLACK OVAL key to perform the next part of the calibration sequence MEDIA AND RIBBON CALIBRATE displays The printer is calibrated when the media stops feeding Press the SETUP EXIT key to leave the programming mode Choose permanent when SAVE CHANGES displays Zebra X lll Series User s Guide Printing a Test Label PRINTER CONFIGURATION Zebra Technologies To print a test label ST 140x111 1 200dpi uM T 1 Turn off the printer TEAR DFF PRINT MODE MEDIA TYPE HEB Sadi SENSOR TYPE 2 Press and hold the CANCEL key THERMAL TRANS PRINT METHOD y j 128 0 78 MM while turning on the printer 1 PARALLEL COMM SERIAL COMM RU DATA BITS PARITY STOP BITS NOST HANDSHAKE A configuration label prints showing the printer s currently stored parameters similar to the one shown in Figure 12 COMMUNICATIONS CONTROL PREFIX FORMAT PREFIX DELIMITER CHAR ZPL MODE MEDIA POWER UP HEAD CLOSE BACKFEED LABEL TOP LEFT POSITION HERD TEST COUNT HERD RESISTOR VERIFIER PORT APPLICATOR PORT WEB S MEDIA S d RIBBON 5 MARK S MARK MED S MEDIA LED RIBBON LED MODES ENABLED MODES DISABLED RESOLUTION SOCKET 1 ID FIRMWARE HARDWARE ID CONF IGURAT ION RAM B MEMORY CARD ONBOARD FLASH FORMAT CONVERT 412 INTERFACE J11 INTERFACE ae 1 THINRX COAX ID NONE 1 ZEB
9. Explanation Sensor Profile Press NEXT SAVE to skip this standard calibration procedure and continue with the media and ribbon calibration parameter which follows Press the RIGHT BLACK OVAL key to initiate this standard calibration procedure and print a media sensor p SENSOR PROFILE profile NEXT SAVE See Figure 26 The media sensor profile may be used to troubleshoot registration problems that may be caused when the media sensor detects preprinted areas on the media or experiences difficulty in determining web location If the sensitivity of the media and or ribbon sensors MUST be adjusted use the media and ribbon sensor sensitivity procedure MEDIA MEDIA MEDIA MEDIA MEDIA Figure 26 Zebra XillI Series User s Guide 49 Press Display Shows Action Explanation Media and Ribbon Sensor Sensitivity Press NEXT SAVE to skip the calibration procedure and continue with the host port selection parameters that follow Press the RIGHT BLACK OVAL MEDIA AND key to start the calibration procedure NEXT SAVE RIBBON This procedure is used to adjust the sensitivity of the media and CALIBRATE ribbon sensors NOTE The procedure must be followed exactly as presented All steps must be performed even if only one of the sensors requires adjustment Media and Ribbon Calibration Procedure LOAD BACKING Press the LEFT BLACK OVAL key to cancel the operation or do the following 1 Open the
10. Leaving the Setup Mode te teen eR Re 43 Configuration and Calibration Sequence pp 44 Routine Care and Adjustmenkt eese 63 Cleaning ebd eu eder eg agp edid 63 Cleaning the Exterior ne nme te tee ire een 64 Cleaning ied ee ere 64 Cleaning the Printhead and Platen Roller pp 64 Cleaning the Sensors eerte ein eee E te get een 69 Cleaning tlie Snap Plate 2 2 2 2 HE el 69 Cleaning the Cutter Module nee iss nebenan 71 vi Zebra XillI Series User s Guide I bricatiOnz c e Eee es NF EE EE TE EE EN D E TIE 71 Fuse Replacement ieri e eite teer ete eti tet infected 71 Adjustments e edt t eset dte d Rec e EU d nate 73 Tog sl Positioning e edge eg fe tee rs 73 Printhead Pressure Adjustment seen 74 Media Sensor Position Adjustment pp 74 TEOUDICSIOOUIS bet foe HEU Pod 75 LED Error Conditions and Warnings eene ene 75 Print Quality Problems jc in sain et enti tct eb eee erede 78 Wnnkled Ribbon iR RE n tn PRECES 79 COMMUNICATIONS nesi un iet te HE Poit In e E ec M ide op ee RH ge PU Pe cea 79 Printer Diagnostics ee need deett deret 81 Power On Self Tests 1 n ue RO an el ut 81 Additional Printer Self Tests cete metere 81 SDOCUICOTIIONS c ise eet eodein vec e ee re EROR NAE E ERU CUR 87 Media Handling 2 282 au ei ee 87 Bin 87 Zebra Programming Language ZPL
11. Power On Self Test POST is complete the front panel display shows PRINTER READY If the printer fails its POST refer to page 81 You may now set printer parameters for your application using the front panel display and the five keys directly below it NOTE Printers that are operating on an IP network can be quickly configured via ZebraLink WebView optional ZebraNet PrintServer II required For information refer to ZebraNet Networking PrintServer II Installation and User s Guide If it becomes necessary to restore the initial printer defaults see FEED Key and PAUSE Key Self Test on page 85 NOTE Unless otherwise noted all parameters are listed in the order they are displayed starting with DARKNESS Entering the Setup Mode To enter the programming mode press the SETUP EXIT key Press either the NEXT SAVE key or PREVIOUS key to scroll to the parameter you wish to set NOTE You may also press and hold the NEXT SAVE and PREVIOUS keys to quickly advance through the configuration parameters Parameters in this section are shown in the order displayed when pressing the NEXT SAVE key Throughout this process press the NEXT SAVE key to continue to the next parameter or press the PREVIOUS key to return to the previous parameter in the cycle An asterisk in the upper left hand corner of the display indicates that the value displayed is different than the currently stored value Zebra XillI Series User s Guide 41
12. The driver or software configuration is not set correctly As driver or software settings produce ZPL commands that can overwrite the printer configuration check the driver or Software media related setting 80 Zebra X lll Series User s Guide Printer Diagnostics Power On Self Test A limited Power On Self Test POST is performed automatically each time the printer is turned on additional self tests can be performed by pressing the CANCEL and CALIBRATE keys when you turn the printer on During either test sequence the front panel lights and liquid crystal display LCD monitor the progress of the POST If the printer fails any of these tests the word FAILED is added to the display If this occurs notify an authorized Zebra reseller Additional Printer Self Tests These self tests produce sample printouts and provide specific information that help determine the operating conditions for the printer Each self test is enabled by pressing a specific front panel key or combination of keys while turning the POWER switch on Keep the key s depressed until the DATA light turns off When the power on self test is complete the selected self test starts automatically NOTE When performing self tests avoid sending a label format to the printer In the case of a remote host disconnect all data interface cables from the printer When canceling a self test prior to its actual completion always turn the printer
13. You warrant and represent that neither the U S Commerce Department Bureau of Export Administration nor any other U S federal agency has suspended revoked or denied your export privileges 8 DISCLAIMER OF WARRANTIES ZEBRA AND ITS SUPPLIERS PROVIDE THE SOFTWARE AND OR FIRMWARE AS IS AND WITH ALL FAULTS AND HEREBY DISCLAIM ALL OTHER WARRANTIES AND CONDITIONS EITHER EXPRESS IMPLIED OR STATUTORY INCLUDING BUT NOT LIMITED TO ANY IF ANY IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY OF FITNESS FOR A PARTICULAR PURPOSE OF LACK OF VIRUSES AND OF LACK OF NEGLIGENCE OR LACK OF WORKMANLIKE EFFORT ALSO THERE IS NO WARRANTY OR CONDITION OF TITLE OF QUIET ENJOYMENT OR OF NONINFRINGEMENT THE ENTIRE RISK ARISING OUT OF THE USE OR PERFORMANCE OF THE SOFTWARE AND FIRMWARE IS WITH YOU ZEBRA DOES NOT WARRANT THAT THE OPERATION OF THE SOFTWARE OR FIRMWARE WILL BE UNINTERRUPTED OR ERROR FREE 9 EXCLUSION OF ALL DAMAGES TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW IN NO EVENT SHALL ZEBRA OR ITS SUPPLIERS BE LIABLE FOR ANY CONSEQUENTIAL INCIDENTAL DIRECT INDIRECT SPECIAL PUNITIVE OR OTHER DAMAGES WHATSOEVER INCLUDING WITHOUT LIMITATION DAMAGES FOR ANY INJURY TO PERSON OR PROPERTY DAMAGES FOR LOSS OF PROFITS BUSINESS INTERRUPTION LOSS OF BUSINESS INFORMATION FOR LOSS OF PRIVACY FOR FAILURE TO MEET ANY DUTY INCLUDING OF GOOD FAITH OR OF REASONABLE CARE FOR NEGLIGENCE AND FOR ANY PECUNIARY OR OTHER LOSS WHATSOEVER ARISING OU
14. and fuse The POWER switch should be turned off before connecting or disconnecting any cables External influences such as lightning storms or noise on the power or data cables may cause erratic printer behavior Turning the printer s power off and back on may re establish proper printer operation Zebra XillI Series User s Guide 23 Front Panel Display The front panel display as shown in Figure 15 communicates operational status and programming modes and parameters PRINTER RERD 4 VX K X oo gt gt PREVIOUS I O POWER TAKE LABEL f ERROR OA CHECK RIBBON CO PAPER OUT PAUSE Gi PAUSE FEED Figure 15 24 Zebra X lll Series User s Guide Front Panel Keys Key Function Starts and stops the printing process If the printer is not printing no printing can occur If the printer is printing printing stops once the current label is complete PAUSE Press to remove error messages from the display NOTE Pause mode can also be activated via ZPL I PP PP Mrs Forces the printer to feed one blank label each time the key is pressed Printer not printing one blank label immediately feeds FEED Printing one blank label feeds after the current batch of labels is complete NOTE Equivalent to the Slew to Home Position PH ZPL Il instruction When in the pause mode this key cancels pr
15. are not placing the printer into operation immediately repackage it using the original packing materials The printer may be stored under the following conditions Temperature 4 to 4 140 20 to 460 C Relative humidity 5 to 85 non condensing Zebra X lll Series User s Guide Media and Ribbon Requirements Since print quality is affected by media and ribbon printing speeds and printer operating modes it is very important to run tests for your applications We STRONGLY RECOMMEND the use of Zebra Technologies Corporation brand supplies for continuous high quality printing A wide range of paper polypropylene polyester and vinyl stock has been specifically engineered to enhance the printing capabilities of the printer and to ensure against premature printhead wear Continuous roll media fanfold media or card stock with optional perforations and registration holes may be used Printhead life may be reduced by the abrasion of exposed paper fibers when using perforated media The ribbon MUST be as wide as or wider than the media being used If the ribbon is narrower than the media areas of the printhead are unprotected and subject to premature wear When printing in direct thermal mode ribbon is not used and should not be loaded in the printer Power Cord WARNING For personnel and equipment safety always use a three prong plug with a ground earth connection NOTE Depending on how your printe
16. power off and then back on to reset the printer When performing these self tests while in the peel off mode you must remove the labels as they become available If your media is not wide enough or long enough unexpected and or undesired results may occur Make sure that your print width is set correctly for the media you are using before you run any self tests otherwise the test may print out on the platen roller Zebra XillI Series User s Guide 8l CANCEL Key Self Test This self test prints a listing of the configuration parameters currently stored in the printer s memory See Figure 33 depending on the options ordered your label may look different 1 Turn the printer off 2 Press and hold the CANCEL key while turning on the power The configuration may be changed either temporarily for specific label formats or ribbon and label stock or permanently by saving the new parameters in memory Saving new parameters occurs whenever a calibration procedure is performed Refer to page 15 for further information about the configuration procedure Additional Power Up Self Tests are also performed during the POST for this test PRINTER CONFIGURATION Zebra Technologies ZTC 14eXilll e 0dpi ae Ae DARKNESS 2998 TERR OFF eer st RINT MODE NONE CONTINUOUS pe MEDIA TYPE WEB 22i See SENSOR TYPE THERMAL TRANS PRINT METHOD PRINT WIDT 128 078 MM 1722 PARALLEL COMM
17. properly or if the cutter jams with labels turn off the printer power and unplug the printer Then clean the stationary cutter blade with cleaning solvent This removes label adhesive and or paper debris If further cutter cleaning is necessary or if the cutter continues to perform unsatisfactorily contact an authorized service technician Lubrication CAUTION No lubricating agents of any kind should be used on this printer Some commercially available lubricants will damage the finish and the mechanical parts if used Fuse Replacement The printer uses a metric style fuse 5 x 20 mm IEC rated at F5A 250V The end caps of the fuse must bear the certification mark of a known international safety organization see Figure 38 on page 92 The printer comes with two approved fuses one in the circuit and one in the spare fuse holder 1 Turn off the printer power and unplug the power cord from the back of the printer See Figure 30 2 Using a small blade screwdriver or similar tool remove the fuse holder from the printer 3 Remove the faulty fuse and install a new fuse of the correct type Refer to Figure 31 The fuse that goes into the printer first is the one that is in circuit If you use the spare fuse be sure to order a replacement fuse fuses can be ordered from your Zebra distributor Zebra Xilll Series User s Guide 71 4 Snap the fuse holder back into position 5 Reconnect the power cord NOTE If the ne
18. rights and restrictions described elsewhere herein SOFTWARE and or FIRMWARE provided to the U S Government pursuant to solicitations issued prior to December 1 1995 is provided with RESTRICTED RIGHTS as provided for in FAR 48 CFR 52 227 14 JUNE 1987 or DFAR 48 CFR 252 227 7013 OCT 1988 as applicable Zebra XillI Series User s Guide 7 EXPORT RESTRICTIONS You agree that you will not export or re export the SOFTWARE and or FIRMWARE any part thereof or any process or service that is the direct product of the SOFTWARE and or FIRMWARE the foregoing collectively referred to as the RESTRICTED COMPONENTS to any country person or entity subject to U S export restrictions You specifically agree not to export or re export any of the RESTRICTED COMPONENTS i to any country to which the U S has embargoed or restricted the export of goods or services which currently include but are not necessarily limited to Cuba Iran Iraq Libya North Korea Sudan and Syria or to any national of any such country wherever located who intends to transmit or transport the RESTRICTED COMPONENTS back to such country ii to any person or entity who you know or have reason to know will utilize the RESTRICTED COMPONENTS in the design development or production of nuclear chemical or biological weapons or iii to any person or entity who has been prohibited from participating in U S export transactions by any federal agency of the U S government
19. signal low while the printer is moving the label forward NEXT SAVE Mode 2 Asserts the END PRINT signal high while the printer is moving the label forward Mode 3 Asserts the END PRINT signal low for 20 milliseconds when a label has been completed and positioned Not asserted during continuous printing modes Mode 4 Asserts the END PRINT signal high for 20 milliseconds when a label has been completed and positioned Not asserted during continuous printing modes NOTE Set as suggested by the applicator manufacturer WEB S NEXT SAVE MEDIA S NEXT SAVE RIBBON S NEXT SAVE These parameters are automatically set during the calibration MARK S procedure They should only be changed by a qualified service NEXT SAVE technician Refer to the maintenance manual for more information on these parameters Press the NEXT SAVE key repeatedly to skip these p MARK MED S SIE NEXT SAVE MEDIA LED NEXT SAVE RIBBON LED NEXT SAVE MARK LED NEXT SAVE 58 Zebra XillI Series User s Guide Press Display Shows Action Explanation NEXT SAVE START PRINT SIG Start Print Signal Press the RIGHT or LEFT BLACK OVAL key to display other choices Default Pulse Mode Selections Pulse Mode Level Mode This parameter determines how the printer reacts to the Start Print Signal input on pin 3 of the applicator interface connector at the rear of the printer In Pulse Mode labels print wh
20. the creation production or delivery of the accompanying product including hardware and software be liable for any damages whatsoever including without limitation damages for loss of business profits business interruption loss of business information or other pecuniary loss arising out of the use of or the results of use or inability to use such product even if Zebra Technologies Corporation has been advised of the possibility of such damages Because some states so not allow the exclusion or limitation of liability for consequential or incidental damages the above limitation may not apply to you Copyrights This copyrighted manual and the label printer described herein are owned by Zebra Technologies Corporation All rights are reserved Unauthorized reproduction of this manual or the software in the label printer may result in imprisonment of up to one year and fines of up to 10 000 17 U S C 506 Copyright violators may be subject to civil liability All products and brand names are trademarks of their respective companies All rights reserved 2001 Zebra Technologies Corporation rights reserved ii Zebra Xilll Series User s Guide DECLARATION OF CONFORMITY I have determined that the Zebra printers identified as the XilII Series 96XillIl 140XiIII 170XillI and 220 XilII manufactured by Zebra Technologies Corporation 333 Corporate Woods Parkway Vernon Hills Illinois 60061 3109 U S A have been
21. the host computer These parameters make sure that the printer and host computer are speaking the same language All communications parameters are password protected Press Display Shows Action Explanation Setting Parallel Communications Press the RIGHT or LEFT BLACK OVAL key to display other choices PARALLEL COMM Default Parallel NEXT SAVE Selections Parallel twinax coax Select the communications port that matches the one being used by the host computer Setting Serial Communications Press the RIGHT or LEFT BLACK OVAL key to display other choices SERIAL COMM Default RS 232 NEXT SAVE Selections RS 232 RS 422 485 RS 485 multidrop Select the communications port that matches the one being used by the host computer Setting Baud Press the RIGHT or LEFT BLACK OVAL key to display other choices Default 9600 gt BAUD Selections 110 300 600 1200 2400 4800 9600 14400 NEXT SAVE 19200 28800 38400 57600 The baud setting of the printer must match the baud setting of the host computer for accurate communications to take place Select the value that matches the one being used by the host computer Setting Data Bits Press the RIGHT or LEFT BLACK OVAL key to display other choices Default 7 bits DATA BITS Selections 7 bits 8 bits NEXT SAVE The data bits of the printer must match the data bits of the host computer for accurate communications to take place Set the data bits to match the setting being u
22. the printer is printed as straight ASCII characters with the hex value below the ASCII text The printer prints all characters received including control codes like CR carriage return A sample printout is shown in Figure 36 on page 85 NOTES on diagnostic printouts FE indicates a framing error OE indicates an overrun error PEindicates a parity error NEindicates noise For any errors check that your communication parameters are correct Set the print width equal to or less than the label width used for the test See page 46 for more information Zebra XillI Series User s Guide 53 Selecting Prefix and Delimiter Characters Prefix and delimiter characters are 2 digit hex values used within the ZPL ZPL II formats sent to the printer The printer uses the last prefix and delimiter characters sent to it whether from a ZPL II instruction or from the front panel NOTE DO NOT use the same hex value for the control format and delimiter character The printer needs to see different characters to function properly Press Display Shows Action Explanation NEXT SAVE CONTROL PREFIX Control Prefix Character Press the LEFT BLACK OVAL key to move to the next digit position press the RIGHT BLACK OVAL key to increase the value of the digit Default 7E tilde displayed as a black square Range 00 FF The printer looks for this 2 digit hex character to indicate the start of a ZPL ZPL II control
23. 0 dots inch 600dots inch 203dots inch 300dots inch 203dots inch 12 dots mm 23 5 dots mm 8 dots mm 12 dots mm 8 dots mm 0 0033 x 0 0016 x 0 0049 x 0 0033 x 0 0049 x Dot size width x length 0 0039 0 0016 0 0049 0 0039 0 0049 0 84 mm x 0 042 mm x 0 125 mm x 0 84 mm x 0 125 mm x 0 100 mm 0 042 mm 0 125 mm 0 100 mm 0 125 mm First dot location measured from inside 0 12 0 035 0 12 0 035 0 10 0 035 0 10 0 035 0 10 0 035 media edge 3mm 2 5 mm 2 5 mm 2 5 mm 0 89 mm 0 89 mm 0 89 mm 0 89 mm 0 89 mm Maximum print width 3 4 86 mm 3 2 81 mm 5 04 128 mm 6 6 168 mm 8 5 216 mm With 39 991 mm 20 508 mm 39 991 mm 39 991 mm 39 991 mm Non standard continuous memory printing With 12 MB 39 991 mm 39 991 mm 39 991 mm 39 991 mm 39 991 mm Print length maximum With 80 2032 mm 20 508 mm 121 3073 mm 41 1041 mm 71 1803 mm standard Continuous memory printing With 12 MB 100 2540 mm 52 1321 mm 150 3810 mm 100 2540 mm 150 3810 mm memory Bar code Ladder rotated orientation 3 9 mil to 39 mil 1 6 mil to 16 mil 4 9 mil to 49 mil 3 9 mil to 39 mil 4 9 mil to 49 mil modulus X Ficketfence non rotated 3 33 mil to 33 mil 1 6 mil to 16 mil 4 9 mil to 49 mil 3 33 mil to 33 mil 4 9 mil to 49 mil dimension E orientation Thin film printhead with Element Energy Yes Yes Yes Yes Yes Equalizer
24. 8 Ribbon Removal 40 Ribbon Requirements 3 Ribbon Specifications 90 Roll Media Loading Cutter Mode 32 Peel Off Mode 28 Rewind Mode 30 33 Tear Off Mode 27 S Self Tests Additional Printer Self Tests 81 CANCEL Key 82 Communications Diagnostics Test 85 FEED Key and PAUSE Key 85 FEED Key 84 PAUSE Key 83 Power on 81 Serial Data Port 93 Software Configuration 16 Specifications Bar Codes 88 General 89 Media Handling 87 Media 91 Options 87 Power Line Cord 92 Printing 90 Ribbon 90 ZPL Programming Language 88 Storage 2 System Considerations Data Specifications 21 Interfaces 21 T Test Label Printing 19 Transmissive Media Sensor 10 Troubleshooting Communications 79 LED Error Conditions and Warnings 75 Print Quality Problems 78 Wrinkled Ribbon 79 U Unpacking and Inspection 2 Upper Media Sensor Adjustment 11 W Wrinkled Ribbon 79 Z ZPL Programming Language 88 100 Zebra XillI Series User s Guide To qualify for this warranty the printhead must be returned to the factory or to an authorized service center Customers are not required to purchase Zebra supplies media and or ribbons for warranty qualification However if it is determined that the use of other manufacturer supplies has caused any defect in the printhead for which a warranty claim is made the user is responsible for Zebra s labor and material charges required to repair the defect The warranty becomes void if
25. Changing Password Protected Parameters Certain parameters are password protected by factory default CAUTION Do not change password protected parameters unless you are sure you know what you are doing If the parameters are set incorrectly they could cause the printer to function in an unpredictable way The first attempt to change one of these parameters pressing one of the BLACK OVAL keys requires you to enter a four digit password This is done via the ENTER PASSWORD display The LEFT BLACK OVAL key changes the selected digit position the RIGHT BLACK OVAL key increases the selected digit value After entering the password press the NEXT SAVE key The parameter you wish to change is displayed If the password was entered correctly you can now change the value The default password value is 1234 The password can be changed using the KP Define Password ZPL II instruction or through ZebraLink WebView optional ZebraNet PrintServer II required NOTE Once the password has been entered correctly it does not have to be entered again unless you leave and re enter the programming mode using the SETUP EXIT key or if you power the printer down and then re enter the programming mode You can disable the password protection feature so that it no longer prompts you for a password by setting the password to OOOO via the KPO ZPL ZPL II command To re enable the password protection feature send the ZPL ZPL II command KPx where
26. EDIA POWER UP Media Power Up Press the RIGHT or LEFT BLACK OVAL key to display other choices Default Calibration Selections Feed calibration length and no motion This parameter establishes the action of the media when the NEXT SAVE printer is turned on Calibration Determines the length of the label Feed Feeds the label to the first registration point Length Used in continuous mode to feed the last stored label length No Motion Media does not move Head Close Press the RIGHT or LEFT BLACK OVAL key to display other choices Default Calibration Selections Feed calibration length no motion HEAD CLOSE Determines the action of the media after the printhead has been NEXT SAVE opened and then closed Calibration Determines the length of the label Feed Feeds the label to the first registration point Length Used in continuous mode to feed the last stored label length No Motion Media does not move Zebra XillI Series User s Guide 55 Label Positioning Parameters Press Display Shows Action Explanation NEXT SAVE BACKFEED Backfeed Sequence Press the RIGHT or LEFT BLACK OVAL key to display other choices Default Default 9096 Selections Default after before 1096 20 3096 4096 50 60 70 80 off This parameter establishes when and how much label backfeed occurs after a label is removed or cut in the peel off cutter and applicator m
27. FG frame ground TXD transmit data CTS clear to send DSR data set read SG signal ground CD carrier detect 20 DTR data terminal ready NOTE Pins 5 8 10 12 15 17 18 21 25 are not used and are unterminated Figure 41 Zebra XillI Series User s Guide 95 Male DB 25 to Printer Frame ground 1 Signal ground ref 11 Data input B 13 14 Data output B Data input A Data output A Figure 42 RS 422 RS 485 Interconnections The printer may be connected to a host computer by either an RS 422 or an RS 485 interface The DB 25 connector on the rear of the printer uses specific pins for this purpose Figure 42 illustrates the required cable wiring for interconnecting to the printer s DB 25 connector Figure 43 illustrates the internal connections of the printer s RS 422 or RS 485 connector RS 422 RS 485 Connector Rear Panel DB 25S 5 VDC source Data output B Data output A Date innit DO Figure 43 96 Zebra X lll Series User s Guide Parallel Data Port A standard 36 pin parallel connector is available at the rear of the printer for connection to the data source Under normal circumstances data sent from the printer to the host computer in response to a Printer Status Request command is sent through the RS 232 serial port However if the host computer has a properly configured IEEE 1284 parallel port that is r
28. NITIALIZE FLASH prompt 48 Zebra X lll Series User s Guide Media and Ribbon Sensor Calibration NOTE Before you begin this procedure make sure that the maximum length is set to a value 1 greater than the length of the labels you are using If the maximum length is set to a lower value the calibration process assumes that continuous media is in the printer See page 46 for more information There are two different types of calibration that can be performed by the printer 1 Standard Calibration When the printer is first powered up and after the print head has been closed the printer feeds media and automatically sets the value it detects for media media backing material the spaces between labels and media out This type of calibration also occurs as part of the sensor profile and media and ribbon calibration procedures 2 Media and Ribbon Sensor Sensitivity Calibration Performing the media and ribbon calibration procedure first resets the sensitivity of the sensors to better detect the media and ribbon you are using With the sensors at their new sensitivity the printer then performs the standard calibration Changing the type of ribbon and or media may require resetting the sensitivity of the media and ribbon sensors Indications that the sensitivity may need to be reset would be a CHECK RIBBON light on with the ribbon properly installed or non continuous media being treated as continuous media Press Display Shows Action
29. RA NET II FIRMWARE IN THIS PRINTER IS COPYRIGHTED Figure 12 If you encounter any problems while you are configuring or calibrating the printer or printing a test label refer to Troubleshooting which starts on page 75 Otherwise refer to Establishing Communication on page 21 to set up the communication parameters Zebra XillI Series User s Guide 19 Xilll Series User s Gu Zebra Establishing Communication System Considerations Interfaces The method of interfacing this printer to a data source depends on the communication options installed in the printer The standard interfaces are an RS 232 RS 422 RS 485 serial data port and a bi directional parallel port The optional ZebraNet PrintServer II enables printers to be connected to 10Base T Ethernet networks In addition the IBM Twinax or IBM Coax option is available for those applications that require them Data Specifications Printer Computer When communicating via an asynchronous serial data port refer to Figure 13 the baud rate number of data and stop bits parity and handshaking are user selectable Parity only applies to data transmitted by the printer since the parity of received data is ignored Null modem adapter if using a standard modem cable mn 50 9X U Figure 13 Zebra XillI Series User s Guide 21 When communicating via the parallel port refer to Figure 14 the previously mentioned parameters are not consi
30. Replacement Modification and Upgrade of the SOFTWARE and or FIRMWARE ZEBRA reserves the right to replace modify or upgrade the SOFTWARE and or FIRMWARE at any time by offering you a replacement or modified version of the SOFTWARE and or FIRMWARE or such upgrade and to charge for such replacement modification or upgrade Any such replacement or modified SOFTWARE and or FIRMWARE code or upgrade to the SOFTWARE and or FIRMWARE offered to you by ZEBRA shall be considered part of the SOFTWARE and or FIRMWARE and subject to the terms of this PSFLA unless this PSFLA is superseded by a further PSFLA accompanying such replacement or modified version of or upgrade to the SOFTWARE and or FIRMWARE In the event that ZEBRA offers a replacement or modified version of or any upgrade to the SOFTWARE and or FIRMWARE a your continued use of the SOFTWARE and or FIRMWARE is conditioned on your acceptance of such replacement or modified version of or upgrade to the SOFTWARE and or FIRMWARE and any accompanying superseding PSFLA and b in the case of the replacement or modified SOFTWARE and or FIRMWARE your use of all prior versions of the SOFTWARE and or FIRMWARE is terminated TERMINATION Without prejudice to any other rights ZEBRA may terminate this PSFLA if you fail to comply with the terms and conditions of this PSFLA ZEBRA may terminate this PSFLA by offering you a superseding PSFLA for the SOFTWARE and or FIRMWARE or any replacement or modified version of o
31. T OF OR IN ANY WAY RELATED TO THE USE OF OR INABILITY TO USE THE SOFTWARE OR FIRMWARE WHETHER BASED ON CONTRACT TORT NEGLIGENCE STRICT LIABILITY OR OTHERWISE EVEN IF ZEBRA OR ANY SUPPLIER HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES THIS EXCLUSION OF DAMAGES SHALL BE EFFECTIVE EVEN IF ANY REMEDY FAILS OF ITS ESSENTIAL PURPOSE 10 LIMITATIONS AND RELEASE OF LIABILITY To the extent that the SOFTWARE and or FIRMWARE covered by this PSFLA includes emulation libraries emulation libraries are offered as is ZEBRA does not provide any warranty associated with the emulation libraries The emulation library does not work 100 correctly or cover 100 of the functionality of the printer language being emulated Modifications may be required for each target application If such modification is necessary prior to making any such modification you are required to contact ZEBRA to obtain express written consent to make such modification Zebra XillI Series User s Guide 3
32. Zebra XillI Series User s Guide y lt ustomer Order 119921 Zeb anufacturer Part 11992LB Rev 2 lt Proprietary Statement This manual contains proprietary information of Zebra Technologies Corporation It is intended solely for the information and use of parties operating and maintaining the equipment described herein Such proprietary information may not be used reproduced or disclosed to any other parties for any other purpose without the expressed written permission of Zebra Technologies Corporation Product Improvements Continuous improvement of products is a policy of Zebra Technologies Corporation All specifications and signs are subject to change without notice FCC Compliance Statement This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that the interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct t
33. age Press the RIGHT or LEFT BLACK OVAL key to display other choices Default English LANGUAGE Selections English Spanish French German Italian NEXT SAVE Norwegian Portuguese Swedish Danish Spanish 2 Dutch Finnish Japanese This parameter allows you to change the language used on the front panel display You have now co NEXT SAVE key mpleted the entire configuration and calibration sequence You may either press the or the SETUP EXIT key NEXT SAVE DARKNESS You are now back at the first parameter in the configuration sequence NOTE If you pressed the NEXT SAVE key but are through programming the printer configuration you may press the SETUP EXIT key and continue with the SAVE SETTINGS function gt gt SETUP EXIT SAVE SETTINGS Save Settings Press the RIGHT or LEFT BLACK OVAL key to display other choices Default Permanent Selections Permanent temporary cancel load defaults load last save This display appears when you attempt to exit the configuration mode Permanent Permanently saves the changes even when printer power is turned off Temporary Saves the changes until changed again or until power is turned off Cancel Cancels all changes since you entered the configuration mode except for darkness and tear off position if they were changed Load defaults Loads factory defaults NOTE Loading factory defaults requires calibration Load last save L
34. and ribbon combination for your application Consult your authorized Zebra reseller distributor for information and advice The printer is set at the incorrect print speed For optimal print quality set the print speed to the lowest possible setting via ZPL Il the driver or the software The printer is set at the incorrect darkness level For optimal print quality set the darkness to the lowest possible setting via the front panel the driver or the software The printhead is dirty Clean the printhead according to the instructions on page 64 There is light printing or no printing on the left or right side of the label orthe printed image is not sharp The toggle pressure needs to be adjusted Follow the printhead pressure adjustment instructions on page 74 Gray lines on blank labels with no consistent pattern Problem Solution The printhead is dirty Clean the printhead according to the instructions on page 64 Light consistent vertical lines running through all of the labels Problem Solution The printhead or platen roller is dirty Clean the printhead platen roller or both according to the instructions on page 64 Intermittent creases on the left and right edges of the labels Problem Solution There is too much toggle pressure on the printhead Reduce the toggle pressure See Printhead Pressure Adjustment on page 74
35. arameter establishes how far from the left edge of a label the format begins to print by adjusting horizontal positioning on the label Positive numbers adjust the printing to the left by the number of dots selected negative numbers shift printing to the right 56 Zebra X lll Series User s Guide Press Display Shows Action Explanation NEXT SAVE HEAD TEST COUNT Setting the Head Test Count Press the LEFT BLACK OVAL key to move the cursor press the RIGHT BLACK OVAL key to change the value of the digit Default 0000 disables the test Range 0000 to 9999 The printer periodically performs a test of the printhead functionality called a printhead test or head test This parameter establishes how many labels are printed between these internal tests NEXT SAVE HEAD RESISTOR Setting the Head Resistor Value Press the LEFT BLACK OVAL key to move the cursor press the RIGHT BLACK OVAL key to increase the value of the digit CAUTION This parameter should only be changed by qualified personnel Initial Value Factory set to match the printhead shipped with your printer Default Value 0500 Range 0500 to 1175 This value has been pre set at the factory to match the resistance value of the printhead It does not need to be changed unless the printhead is replaced or the main logic board is replaced CAUTION DO NOT set the value higher than that shown on the printhead Setting a higher val
36. as possible Flip down the media supply guide Load media as shown When loading media allow approximately 36 915 mm of media to extend past the printhead Remove all labels from this portion to create a leader Remove the hook from the rewind spindle If you are using a core slide it onto the rewind spindle until it is flush against the guide plate Wind the label backing around either the 3 76 mm core or the rewind spindle and reinstall the hook Flip up the media supply guide Slide in the media guide and media supply guide so they just touch but don t restrict the edge of the roll Zebra X lll Series User s Guide Before closing the printhead make sure The media is positioned against the inside guides The media is taut and parallel with itself and the pathway when wound onto the rewind spindle core 12 Close the printhead Printhead Lever Q Plate Figure 18 Zebra Xilll Series User s Guide 31 Cutter Mode NOTE Cutter option required Refer to Figure 19 1 Open the printhead 2 Slide the media guide and media supply guide as far from the printer frame as possible Flip down the media supply guide Load media as shown 4 Flip up the media supply guide Slide in the media guide and media supply guide so they just touch but don t restrict the edge of the roll 5 Close the printhead 6 The printer automatically feeds out and cuts one label when the printer is turned on Printh
37. asks INITIALIZE CARD Press the RIGHT BLACK OVAL key YES 3 The front panel LCD asks ARE YOU SURE 4 Press the RIGHT BLACK OVAL key YES to begin initialization or Press the LEFT BLACK OVAL key NO to cancel the request and return to the INITIALIZE CARD prompt 5 Press the SETUP EXIT key followed by the NEXT SAVE key If initialization is still in process the front panel display flashes back and forth between the two phrases CHECKING B MEMORY and PRINTER IDLE When initialization is complete the printer automatically exits the configuration mode and the front panel displays PRINTER READY NOTE Depending on the amount of memory in the memory card initialization may take up to five minutes to complete NEXT SAVE INIT FLASH MEM Initialize Flash Memory CAUTION Perform this operation only when it is necessary to erase all previously stored information from the FLASH memory Press the NEXT SAVE key to bypass this function 1 Press the RIGHT BLACK OVAL key to select YES If your printer is set to require a password you are now prompted to enter the password Enter the password and then press the NEXT SAVE key 2 The display asks INITIALIZE FLASH Press the RIGHT BLACK OVAL key YES 3 The front panel LCD asks ARE YOU SURE 4 Press the RIGHT BLACK OVAL key YES to begin initialization Or Press the LEFT BLACK OVAL key NO to cancel the request and return to the I
38. backing from the rewind spindle Cut it off at the spindle 2 Pulloutthe hook Slide the backing material off of the rewind spindle and discard 3 Wind the media around the rewind spindle once or twice and reinstall the hook Continue winding to remove any slack in the media Zebra XillI Series User s Guide 37 Ribbon Loading 38 To load ribbon refer to Figure 23 for the 90XilIL 96XilIL and 140XilII and Figure 24 for the 170XiII and 220XilII and follow the procedure below NOTE Use ribbon that is at least as wide as the media The smooth backing of the ribbon protects the printhead from wear and premature failure due to excessive abrasion For direct thermal print mode ribbon is not used and should not be loaded in the printer l Align the segments of the ribbon supply spindle 2 Place the ribbon roll on the ribbon supply spindle NOTE Make sure that the core is pushed up against the stop on the ribbon supply spindle and that the ribbon is aligned squarely with its core If this is not done the ribbon may not cover the printhead entirely on the inside exposing print elements to potentially damaging contact with the media Open the printhead 4 Optional To make ribbon loading and unloading easier make a leader for your ribbon roll Strip of media 6 12 7 5 Tear off a strip of media labels and backing about 6 12 150 mm 300 mm long from the roll Peel off a label from this strip App
39. bon type media and the condition of the printhead You may adjust the darkness for consistent high quality printing If printing is too light or if there are voids in printed areas you should increase the darkness If printing is too dark or if there is spreading or bleeding of printed areas you should decrease the darkness The FEED Key Self Test on page 84 can also be used to determine the best darkness setting Since the darkness setting takes effect immediately you can see the results on labels that are currently printing CAUTION Set the darkness to the lowest setting that provides good print quality Darkness set too high may cause ink smearing and or it may burn through the ribbon Darkness settings also may be changed by the driver or software settings NEXT SAVE TEAR OFF Adjusting the Tear Off Position Press the RIGHT BLACK OVAL key to increase the value press the LEFT BLACK OVAL key to decrease the value Each press of the key adjusts the tear off position by four dot rows Default 0 Range 120 to 120 This parameter establishes the position of the media over the tear off peel off bar after printing PRINT MODE Selecting Print Mode Press the RIGHT or LEFT BLACK OVAL key to display other choices Default Tear off Selections Tear off peel off cutter rewind applicator NEXT SAVE Print mode settings tell the printer the method of media delivery that you wish to use Be sur
40. ct copying between memory areas RAM memory card and internal FLASH Programmable quantity with print pause and cut control Code Page 850 character set Communicates in printable ASCII characters Adjustable print cache Error checking protocol Data compression Status message to host upon request Automatic virtual input buffer management Serialized fields Format inversion In spec OCR A and OCR B Mirror image printing UPC EAN Four position field rotation 0 90 180 270 User programmable password Slew command Bar Codes Bar code ratios 2 1 7 3 5 2 3 1 SBT 128 Codabar supports ratios of 2 1 up to 3 1 LOGMARS CODABLOCK MaxiCode Code 11 Micro PDF Code 39 supports ratios of 2 1 up to 3 1 MSI Code 49 2 dimensional bar code PDF 417 2 dimensional bar code Code 93 Plessey Check digit calculation where applicable POSTNET Data Matrix QR Code EAN 8 EAN 13 EAN extensions Standard 2 of 5 Industrial 2 of 5 UPC A UPC E UPC extensions Interleaved 2 of 5 supports ratios of 2 1 up to 3 1 Modulus 10 Check Digit Code 128 with subsets A B and C and UCC case C codes 88 Zebra X lll Series User s Guide General Specifications Gen
41. dered Refer to page 51 to configure the communication parameters for the printer The values selected must be the same as those used by the host equipment connected to the printer Printer Computer For serial and parallel pinout and technical information refer to Appendix on page 93 i maximum gt Figure 14 Cabling Requirements Data cables must be fully shielded and fitted with metal or metalized connector shells Shielded cables and connectors are required to prevent radiation and reception of electrical noise To minimize electrical noise pickup in the cable Keep data cables as short as possible Do not bundle the data cables tightly with the power cords Do not tie the data cables to power wire conduits NOTE Zebra printers comply with FCC Rules and Regulations Part 15 Subpart J for Class A Equipment using fully shielded 6 data cables Use of longer cables or unshielded cables may increase radiated emissions above the Class A limits RS 422 and RS 485 applications should use twisted shielded pairs as recommended in the Appendix of the TIA EIA 485 Specification 22 Zebra X lll Series User s Guide Printer Basics Operator Controls This section discusses the functions of the various controls and indicators on the printer Become familiar with each of these functions before operating the printer POWER Switch This switch is located at the back of the printer above the power cord
42. e to select a print mode that your hardware configuration supports since some selections displayed are for optional printer features 44 Zebra XillI Series User s Guide Press Display Shows Action Explanation NEXT SAVE MEDIA TYPE Setting Media Type Press the RIGHT or LEFT BLACK OVAL key to display other choices Default Continuous Selections Continuous non continuous This parameter tells the printer the type of media you are using Selecting continuous media requires that you include a label length instruction in your label format LLxxxx if you are using ZPL or ZPL Il When non continuous media is selected the printer feeds media to calculate label length the distance between two recognized registration points of the inter label gap webbing or alignment notch or hole NEXT SAVE SENSOR TYPE Setting the Sensor Type Press the RIGHT or LEFT BLACK OVAL key to display other choices Default Web Selections Web mark This parameter tells the printer whether you are using media with a web gap space between labels notch or hole to indicate the Separations between labels or if you are using media with a black mark printed on the back If your media does not have black marks for registration on the back leave your printer at the default web NEXT SAVE PRINT METHOD Selecting Print Method Press the RIGHT BLACK OVAL key for the next value press the LEFT BLACK OVAL key for the
43. ead Call your authorized Zebra reseller distributor for more information Printhead Lever Printhead Available Roller Tear off Peel off Sensors Bar Figure 27 Zebra Xilll Series User s Guide 65 Extend the Life of Your Printhead With Save A Printhead Cleaning Film Challenge The printhead is the most critical component in your printer and possibly the most delicate It is a consumable item just like the brakes on your car which eventually wears over time However with ongoing careful attention and maintenance you can extend the life of the printhead Below are photographs of three printheads The first printhead is brand new The second has printed over 1 million linear inches of thermal transfer labels and has been properly maintained The third printhead has printed far fewer labels but without proper care and maintenance signs of abrasion and contamination build up are evident Preventive Maintenance For optimum performance clean the printhead regularly after every roll of thermal transfer ribbon or after every roll of direct thermal labels Take care when handling or cleaning the printhead by removing any jewelry that may scratch the printhead and use a grounding strap or anti static mat to discharge static electricity that could damage the printhead To start only use the pre soaked isopropyl alcohol cleaning swabs provided in the preventive maintenance kit First turn off the printer and open the printh
44. ead Lightly blow or brush away any loose dust and lint particles within the print mechanism 1 rollers media ribbon sensors and printhead NEVER use any hard metallic or abrasive objects such as a screwdriver to remove adhesives or other contaminants that may have built up on the printhead Next press the swab tip against the printhead and swipe the print elements from end to end Then turn the platen rollers while wiping them from side to side Repeat this step until the swab no longer shows dirt 66 Zebra XillI Series User s Guide Avoid the Contributing Factors to Premature Printhead Failure Abrasion Over time the movement of media ribbon across the printhead wears through the protective ceramic coating exposing and eventually damaging the print elements dots In order to avoid abrasion e Clean your printhead frequently and use well lubricated thermal transfer ribbons with backcoatings optimized to reduce friction Minimize printhead pressure and burn temperature settings by optimizing the balance between the two Ensure that the thermal transfer ribbon is as wide or wider than the label media to prevent exposing the elements to the more abrasive label material Ribbon Backcoating and Buildup Printhead contamination from direct thermal media or thermal transfer ribbon may occur in applications requiring high burn settings high head pressure high speed or high volume This contamination builds up on t
45. ead Lever Media Supply Guide F Media Figure 19 32 Zebra X lll Series User s Guide Rewind Mode for Printers With the Cutter Option NOTE Cutter and rewind options required Refer to Figure 20 1 10 11 Remove the rewind plate from its storage location in front of the print mechanism inside the media compartment Invert the rewind plate so that the lip on the attached hook plate points down Insert the hook plate lip a short distance 2 13 mm into the lower opening in the side plate Slide in the rewind plate so that it stops against the printer s main frame Insert the two small tabs on the rewind plate into the corresponding slots in the cutter support bracket The rewind plate should spring into the proper position Open the printhead Slide the media guide and media supply guide as far from the printer frame as possible Flip down the media supply guide Load media as shown When loading media allow approximately 36 915 mm of media to extend past the printhead Remove all labels from this portion to create a leader Remove the hook from the rewind spindle If you are using a core slide it onto the rewind spindle until it is flush against the guide plate Wind the label backing around either the 3 76 mm core or the rewind spindle and reinstall the hook Flip up the media supply guide Slide in the media guide and media supply guide so they just touch but not restrict the edge
46. ease spring pressure using the knurled lower adjusting nuts on the shafts of the toggle until the left and right edges of printed area are equally dark NOTE Printhead life can be maximized by using the lowest pressure that 6 7 produces the desired print quality Increase darkness to the optimum level for the media being used Retighten locking nuts Media Sensor Position Adjustment See Positioning the Media Sensors on page 10 74 Zebra XillI Series User s Guide Troubleshooting LED Error Conditions and Warnings Error Condition Ribbon Out Problem Solution In thermal transfer mode the ribbon is not loaded or loaded incorrectly Load the ribbon correctly See Ribbon Loading on page 38 In thermal transfer mode the ribbon sensor is not sensing correctly loaded ribbon Perform the media and ribbon sensor calibration see page 17 In direct thermal mode when ribbon is not used Put the printer in direct thermal mode via the front panel and remove ribbon if loaded Ensure that the printer driver or software settings are correctly set if applicable Error Condition Paper Out Problem Solution The media is not loaded or loaded incorrectly Reload the media Refer to Roll Media Loading on page 27 The media sensor is not adjusted properly Check the position of the upper and lower media sensors Refer to Positioning the Media Sensors o
47. ecognized by the printer status information is returned through the parallel port Port selection for status information is determined each time the printer is turned on Parallel Port Interconnections The following table shows the pin configuration and function of a standard computer to printer parallel cable 36 pin Connector Description 1 nStrobe HostClk 2 9 Data Bits 1 8 10 nACK PtrClk 11 Busy PtrBusy 12 PError ACKDataReq 13 Select Xflag 14 nAutoFd HostBusy 15 Not used 16 amp 17 Ground 18 5V 1 19 30 Ground 31 ninit 32 nFault NDataAvail 33 amp 34 Not used 35 5V through a 4 7 KW Resistor 36 NSelectin 1284 active Zebra XillI Series User s Guide 97 Xilll Series User s Gu Zebra A Adjustments Lower Media Sensor 12 Media Sensor Position 74 Printhead Pressure 74 Toggle Positioning 73 Upper Media Sensor 11 B Bar Codes 88 Black Mark Media Sensor 12 Cabling Requirements 22 Calibration 5 20 CANCEL Key Self Test 82 Cleaning Cutter Module 71 Exterior 64 Interior 64 Printhead and Platen Roller 64 Sensors 69 Snap Plate 69 Cleaning Schedule 63 Communications Diagnostics Test 85 Configuration Calibration Sequence 44 62 Changing Password Protected Parameters 42 Entering the Setup Mode 41 Leaving the Setup Mode 43 Printer 15 Software or Printer Driver 16 Continuous Media 7 D Damage 2 Data S
48. ector must bear the certification mark of at least one of the known international safety organizations shown in Figure 38 IEC 320 Contact 3 conductor connector view AC power lt HAR gt cable Neutral plug for re UR Earth our countr j Live N Figure 37 9925 G 0 OB ker Ge MER Gb Sym Em Figure 38 Zebra X lll Series User s Guide Appendix Printer Interface Technical Information RS 232 RS 422 RS 485 Serial Data Port The connections for these standard interfaces are made through the DB 25S connector on the rear panel For all RS 232 input and output signals the printer follows both the Electronics Industries Association s EIA RS 232 specifications and the Consultative Committee for International Telegraph and Telephone CCITT V 24 standard signal level specifications The following table shows the pin configuration and function of the rear panel serial data connector on the printer Pin No Description FG frame ground for cable shield TXD RS 232 transmit data output from printer RXD RS 232 receive data input to printer RTS RS 232 request to send output from printer DSR data set ready input to printer N N SG signal ground for RS 232 5 VDC source output 1 Amp maximum SGR signal ground reference for RS 422 RS 485 13 Data input B RS 422 RS 485 14 Data output B RS 422 RS 485 16 Data i
49. elf test again When the PAUSE key is pressed the printer prints 50 labels at 2 4 61 mm per second 1 25 4 mm per second for the 96XiIID While the printer is paused pressing the CANCEL key again alters the self test a third time When the PAUSE key is pressed the printer prints 50 labels at 6 152 mm per second 4 102 mm per second for the 96XiIID While the printer is paused pressing the CANCEL key again alters the self test a fourth time When the PAUSE key is pressed the printer prints 15 labels at the printer s maximum speed To exit this self test at any time press and hold the CANCEL key 12345678906 123456 890 123456789012 3456789912345678901234567 3455789012 Figure 34 Zebra XillI Series User s Guide 83 FEED Key Self Test See Figure 35 3 i 1 Turn off the printer 2 Press and hold the FEED key while turning on the power maspLzim ZTA6SLISHTE TR The FEED key self test prints out at ious dark 1 b d below tht ofthe darkness ale 11 shown on the configuration label UT Look at these labels and determine zh T 5 5 ge DD lt g which one has the best darkness setting for your application This value can be entered into the printer by setting the darkness during the configuration
50. en the signal transitions from HIGH to LOW In Level Mode labels print as long as the signal is asserted LOW CAUTION Start Print Signal is set by the applicator manufacturer and should not be changed unless the factory defaults have been reloaded Please make a note of it While other choices are valid the printer must be returned to its designated setting in order for it to work properly NEXT SAVE RESYNCH MODE Resynch Mode Press the RIGHT or LEFT BLACK OVAL key to display other choices Default Feed Mode Selections Feed Mode Error Mode This parameter determines how the printer reacts if the label synchronization is lost and the label top is not where expected FEED MODE If the label top is not where expected the printer feeds a blank label to find the label top position ERROR MODE If the label top is not where expected the printer stops enters the PAUSE mode displays the message Error Condition Feed Label flashes the ERROR LED and asserts the Service Required signal pin 10 on the Applicator Interface Connector To resynch the media to the top of the label in this mode press the PAUSE key to exit the PAUSE state The ERROR LED stops flashing and the Service Required signal is deactivated The action of the printer is determined by the Head Close configuration selection Calibration determines the length of the label Feed feeds the labels to the first reg
51. er s guide Refer to the maintenance manual for information about these additional tests Zebra XillI Series User s Guide 85 Xilll Series User s Gu Zebra Specifications NOTE Printer specifications are subject to change without notice Media Handling Tear off mode Labels are produced in strips Peel off mode Labels are dispensed and peeled from the liner as needed Cutter mode Labels are printed and individually cut Rewind mode Labels are rewound internally Options Cutter IBM twinax interface Rewind IBM coax interface Cutter rewind RS 485 interface Cutter tray Font cards Media supply spindle 1 6 40 mm core DRAM memory expandable to 12 MB Media supply spindle 3776 mm core Memory cards Applicator interface Printer drivers for Windows operating systems Real time clock Double hinged media door with clear panel Bar One Windows based WYSIWYG ZebraNet PrintServer II including Ethernet interface on screen label design and print application 10Base T ZebraLink WebView graphical setup software and printer control and ZebraLink Alert unsolicited error notification Advanced counter Zebra XillI Series User s Guide 87 Zebra Programming Language ZPL i Downloadable graphics scalable and bitmap fonts and label formats Controlled via mainframe mini computer PC portable data terminal Obje
52. eral Specifications 90 96 XillI 140 Xilll 170Xill 220 Height 15 5 393 7 mm 15 5 393 7 mm 15 5 393 7 mm 15 5 393 7 mm Width 9 15 232 4mm 11 15 283 2 mm 13 15 334 4 mm 15 65 397 5 mm Depth 19 5 495 3 mm 19 5 495 3 mm 19 5 495 3 mm 19 5 495 3 mm Weight without options 50 Ib 22 7 kg 55 Ib 25 kg 67 Ib 30 5 kg 72 Ib 32 7 kg General auto adjusting 90 264 VAC 90 264 VAC 90 264 VAC 48 90 264 VAC 48 62 Hz 48 62 Hz 62 Hz 48 62 Hz Printing PAUSE test Electrical Power label at 121 W 180 W 220 W 269 W ectrica Consumption slowest speed Printer idle 20 W 19W 19W 20 W Compliance Complies with FCC class B and Canadian Doc class A rules Carries the CE mark of compliance Thermal 41 to 5 to 41 to 5 to 41 to 5 to 41 to 5 to Operating transfer 104 F 40 C 104 F 40 C 104 F 40 C 104 F 40 C 1 environment Direct 32 to 0 to 32 to 0 to 32 to O to 32 to O to SP thermal 104 F 40 104 F 40 104 F 40 104 F 40 Storage 40 to 40 to 40 to 40 to 40 to 40 to 40 to 40 to 140 F 60 C 140 F 60 C 140 F 60 C 140 F 60 Relative Humidity Operating Environment 20 to 8596 non condensing Storage 596 to 8596 non condensing Zebra XillI Series User s Guide 89 Printing Specifications Printing Specifications 90Xilll 96Xilll 140 Xil 170 Xil 220 Resolution 30
53. ersion of the printer NEXT SAVE RTC DATE RTC Real Time Clock Date Press the LEFT BLACK OVAL key to move to the next digit position press the RIGHT BLACK OVAL key to increase the value of the digit This parameter allows you to set the date following the convention selected in IDLE DISPLAY NEXT SAVE RTC TIME RTC Real Time Clock Time Press the LEFT BLACK OVAL key to move to the next digit position press the RIGHT BLACK OVAL key to increase the value of the digit This parameter allows you to set the time following the convention selected in IDLE DISPLAY Real Time Clock option required 60 Zebra X lll Series User s Guide Press Display Shows Action Explanation NEXT SAVE IP RESOLUTION IP Resolution Press the RIGHT or LEFT BLACK OVAL key to display other choices Default Dynamic Selections Dynamic permanent Depending on the selection allows either the user permanent or the server dynamic to select the IP address For more information refer to ZebraNet Networking PrintServer Il Installation and User s Guide NEXT SAVE IP PROTOCOLS IP Protocols Press the RIGHT or LEFT BLACK OVAL key to display other choices Default All Selections All gleaning only RARP BOOTP DHCP DHCP BOOTP If dynamic was chosen in the previous parameter this selection determines the method s by which the PrintServer Il receives the IP addres
54. g system features of your printer There are three ways to obtain these books on the accessory CD ROM supplied with the printer on our web site www zebra com or printed manuals can be ordered from your distributor The ZebraNet Networking PrintServer II M Installation and User s Guide part 45537L explains how you can quickly set up your printer on an IP network and experience ZebraLink our revolutionary real time connectivity and control solution for Zebra printers optional ZebraNet PrintServer II required There is also a maintenance manual for this printer This manual part 48152L contains the information you need to maintain your printer Zebra XillI Series User s Guide 1 Unpacking and Inspection Carefully unpack and inspect the printer for possible damage incurred during shipment Check all exterior surfaces Raise the media access door and inspect the media compartment In case shipping is required save the carton and all packing material Contact your authorized Zebra reseller for instructions Reporting Damage Storage If you discover shipping damage Immediately notify and file a damage report with the shipping company Zebra Technologies Corporation is not responsible for any damage incurred during shipment of the equipment and will not repair this damage under warranty Keep the carton and all packing material for inspection Notify your authorized Zebra reseller If you
55. guring the Printer eet dE tee eoe dette 15 Configuring the Software or Printer Driver 16 Media and Ribbon Calibration eese eene ener 17 Printing a Test Label cua actin ies cincinnati Rite eti 19 Zebra XillI Series User s Guide V Establishing Communication 21 System Considerations et rt eoe re derer e 21 Interfaces cce RIS ie ee wanes 21 D t Specitications 2 2 en irte re E te e ethan eee eter 21 Cabling Requirements eet ee ree Ue 22 Pr ee BOSOS TATA 23 Operator Controls 2 een oe He Ur eere 23 POWER 23 Front Panel Display nie oe e Ree ete dedo 24 Front Panel Keys o reor e eee diete ice dede 25 Front Panel Lights tete ense diente 26 Roll Media Loading d Rn eure 27 Tear Off Mode nee ana sts det e tay et 27 Peel Off Mode aret empta c etes 28 Rewind Mode for Printers Without the Cutter Option RN 30 e tod denne pb e reti ise 32 Rewind Mode for Printers With the Cutter Option RN 33 Eantold Media Loading nee ele ee ae ee ie ne 35 Removing the Label Backing MateTial pt 37 Ribbon Loading u en ur ih aha 38 Ribbon Removal eee eet beh here M ee Medeuelehe eaten 40 41 Ent ring the Setup Mode coe SE mn 41 Changing Password Protected Parameters pp 42
56. he printhead elements creating a barrier to the heat transformation required to produce high quality images Contaminant buildup occurs gradually and results in poor print quality that may look like faded print or failed print element s This build up is very resistant to cleaning with the pre soaked swabs and is difficult to remove In order to avoid ribbon backcoating and buildup e Use thermal transfer ribbons that have been specially cured to provide backcoat protection for high demand applications These ribbons sometimes referred to as anti stick ribbons also dissipate static and provide more lubrication e Follow the recommended Printhead Preventive Maintenance procedures e Use our Save a Printhead cleaning film to remove printhead contamination buildup quickly and easily Save a Printhead Cleaning Film What is Save a Printhead cleaning film A specially coated film that removes contamination buildup without damaging the printhead What are the benefits of Save a Printhead cleaning film e Extends the life of your printhead e Reduces maintenance downtime and the cost of replacing a printhead e An inexpensive easy and quick way to remove contaminants without having to remove the printhead When should you use Save a Printhead cleaning film When you see degrading print quality that looks like faded print or a failed print element s that cannot be corrected by cleaning with the pre soaked cleaning swabs
57. he display indicates that you have changed this setting from the setting that is currently stored in memory Zebra XillI Series User s Guide 15 Media and Ribbon Calibration NOTE All steps must be performed in the following procedure even if only one sensor needs to be adjusted 1 Press the SETUP EXIT key 2 Press the NEXT SAVE key until MEDIA AND RIBBON CALIBRATE displays 3 To start the calibration procedure press the RIGHT BLACK OVAL key LOAD BACKING CANCEL CONTINUE displays 4 Open the printhead Remove approximately 8 200 mm of labels from the media roll enough so that only the backing material is threaded between the media sensors when the media is loaded refer to Figure 11 Figure 11 Zebra XillI Series User s Guide 17 18 10 11 12 13 Press the RIGHT BLACK OVAL key The front panel display shows REMOVE RIBBON CANCEL CONTINUE Either remove the ribbon or slide it as far from the printer frame as possible Close the printhead trapping the ribbon in this position Press the RIGHT BLACK OVAL key The front panel shows CALIBRATING PLEASE WAIT When this part of the calibration process is completed the display reads RELOAD ALL CONTINUE Open the printhead Pull the backing material until a label is positioned between the media sensors Either load the ribbon or return the ribbon to its proper position Close the printhead Press the RIGHT
58. he interference by one or more of the following measures Reorient or relocate the receiving antenna ncrease the separation between the equipment and the receiver Connect the equipment into an outlet on a circuit different than that to which the receiver is connected Consult the dealer or an experienced Radio TV technician for help NOTE This unit was tested with shielded cables on the peripheral devices Shielded cables must be used with the unit to ensure compliance The user is cautioned that any changes or modifications not expressly approved by Zebra Technologies Corporation could void the user s authority to operate the equipment Canadian DOC Compliance Statement This digital apparatus does not exceed the Class A limits for radio noise emissions from digital apparatus as set out in the radio interference regulations of the Canadian Department of Communications CE Compliance If the accompanying printer displays the CE mark it also meets EMC directive 89 336 EEC with amendments effective at the time of manufacture Liability Disclaimer Zebra Technologies Corporation takes steps to assure that its published Engineering Specifications and Manuals are correct however errors do occur Zebra Technologies Corporation reserves the right to correct any such errors and disclaims liability resulting therefrom No Liability for Consequential Damage In no event shall Zebra Technologies Corporation or anyone else involved in
59. host computer Flashing slows when the printer cannot accept more data but returns to normal once data is again being received 26 Zebra X lll Series User s Guide Roll Media Loading NOTE A calibration must be performed when media and ribbon if used are first installed in the printer or when a different type of media or ribbon is being used Tear Off Mode Refer to Figure 16 1 Open the printhead 2 Slide the media guide and media supply guide as far from the printer frame as possible Flip down the media supply guide Load media as shown 4 Flip up the media supply guide Slide in the media guide and media supply guide so they just touch but don t restrict the edge of the roll 5 Close the printhead Printhead Lever 2 Media Supply Figure 16 Zebra XillI Series User s Guide 27 Peel Off Mode Refer to Figure 17 l Remove the rewind plate from the front of the printer if installed Store it on the two mounting screws on the inside of the front panel Open the printhead Slide the media guide and media supply guide as far from the printer frame as possible Flip down the media supply guide Load media as shown When loading media allow approximately 36 915 mm of media to extend past the tear off peel off bar Remove all labels from this portion to create a leader Remove the hook from the rewind spindle If you are using a core slide it onto the rewind spindle until it is flu
60. ia so that the printer can detect an out of paper condition Zebra X lll Series User s Guide Adjusting the Upper IMedia Sensor Refer to Figure 6 For clarity not all printer parts are shown 1 2 Remove the ribbon if it is installed Locate the upper media sensor The upper media sensor eye is directly below the adjustment screw head Slightly loosen the upper media sensor adjustment screw use a Phillips head screwdriver Using the tip of the screwdriver slide the upper sensor along the slot to the desired position Secure the upper media sensor adjustment screw Upper Media Sensor Adjustment Screw Figure 6 Zebra XillI Series User s Guide 11 Adjusting the Lower IVledia Sensor Position the lower media sensor refer to Figure 7 by sliding it in its slot until it is positioned under the upper media sensor Figure 7 Black Mark Sensor The black mark sensor is in a fixed position and enabled via the front panel refer to Configuring the Printer on page 15 for details 12 Zebra X lll Series User s Guide Loading the Ribbon To load the ribbon refer to Figure 8 for the 90XilIL 96XillL and 140XilII and Figure 9 for the 170XilII and 220XilII For more detailed information refer to the instructions that begin on page 38 Ribbon Supply Spindle Figure 8 Ribbon Ribbon Take up Supply Spindle Printhead Lever Figure 9 Zebra XillI Series User s Guide 13 Operato
61. instruction NEXT SAVE FORMAT PREFIX Format Prefix Character Press the LEFT BLACK OVAL key to move to the next digit position press the RIGHT BLACK OVAL key to increase the value of the digit Default 5E caret Range 00 FF The printer looks for this 2 digit hex character to indicate the start of a ZPL ZPL II format instruction NEXT SAVE DELIMITER CHAR Delimiter Character Press the LEFT BLACK OVAL key to move to the next digit position press the RIGHT BLACK OVAL key to increase the value of the digit Default 2C comma Range 00 FF The delimiter character is a 2 digit hex value used as a parameter place marker in ZPL ZPL II format instructions Refer to the ZPL II Programming Guide Volume for more information 54 Zebra X lll Series User s Guide Selecting ZPL Mode Press Display Shows Action Explanation NEXT SAVE ZPL MODE Selecting ZPL Mode Press the RIGHT or LEFT BLACK OVAL key to display other choices Default ZPL II Selections ZPL Il ZPL The printer remains in the selected mode until it is changed by this front panel instruction or by using a ZPL ZPL II command The printer accepts label formats written in either ZPL or ZPL Il This eliminates the need to rewrite any ZPL formats you already have Refer to the ZPL II Programming Guide for more information on the differences between ZPL and ZPL Il Power Up and Head Close Parameters M
62. int jobs x Print job in queue press once for each print job to be deleted CANCEL Press and hold for several seconds to cancel all print jobs in the printer s memory The DATA light turns off When in the pause mode this key calibrates the printer for Media length s Media type continuous or non continuous CALIBRATE Print mode direct thermal or thermal transfer Sensor values NOTE The keys below are used only when configuring the printer Specific uses of these keys are explained in Configuration beginning on page 41 Scrolls back to the previous parameter Press and hold to quickly go backward through parameter sets PREVIOUS Scrolls forward to the next parameter Saves any changes you ve made in the configuration and calibration sequence NEXT SAVE Press and hold to quickly advance through parameter sets Enters and exits the configuration mode gt SETUP EXIT c gt These keys change the parameter values They are used in different ways depending on the parameter displayed Common uses are to increase decrease a value answer yes or no indicate on or off scroll through several choices input the password or set up the printer for a firmware download Zebra XillI Series User s Guide 25 Front Panel Lights NOTE If two operating conditions occur simultaneously for example one that causes a light to be on constantly and one that causes the
63. istration point Length used in continuous mode to feed the last stored label length No Motion the media does not move The user must press the FEED key to cause the printer to resynch to the start of the next label Zebra XillI Series User s Guide 59 Press Display Shows Action Explanation NEXT SAVE LCD ADJUST LCD Display Adjustment Press the LEFT BLACK OVAL key to decrease the value reduce contrast press the RIGHT BLACK OVAL key to increase the value increase contrast Range 00 to 19 This parameter allows you to adjust the contrast of your display if your display is difficult to read NEXT SAVE FORMAT CONVERT Format Convert Press the RIGHT or LEFT BLACK OVAL key to display other choices Default None Selections None 150 300 150 600 200 600 300 600 Selects the bitmap scaling factor The first number is the original dots per inch dpi value the second the dpi to which you would like to scale NOTE Not applicable on all printers NEXT SAVE IDLE DISPLAY Idle Display Press the RIGHT or LEFT BLACK OVAL key to display other choices Default Firmware version Selections mm dd yy 24 hour mm dd yy 12 hour dd mm yy 24 hour dd mm yy 12 hour This parameter selects the LCD display options for the real time clock if installed NOTE If the default value is not selected pressing either BLACK OVAL key briefly displays the firmware v
64. king material is peeled away from the label as it is printed After this label is removed from the printer the next one is printed n Cutter mode the printer automatically cuts the label after a specified number of labels has been printed n Rewind mode the media and backing are rewound onto a core as the labels are printed 8 Zebra X lll Series User s Guide Loading the Media Figure 5 illustrates one method of media loading For more detailed instructions as well as information about how to load the different types of media and the various printing modes refer to the instructions that begin on page 27 Printhead Lever T Media Supply Guide p Media Figure 5 Zebra XillI Series User s Guide 9 Positioning the Media Sensors The correct positioning of the media sensors is important it can make the difference between a perfect label and a call to Technical Support Transmissive Sensor 10 The web or gap sensor better known as the transmissive sensor detects the gap between labels The transmissive sensor actually consists of two sections a light source the lower media sensor and a light sensor the upper media sensor The media passes between the two The upper media sensor must be positioned Directly over the hole or notch or Anywhere along the width of the media if there is a gap between labels NOTE If you are using continuous media position the upper media sensor over the med
65. le values vary depending on your printer s configuration Values are adjustable in 1 25 4 mm increments Maximum length is used in conjunction with the calibration procedure The value of this setting is the maximum label length that is used during the media portion of the calibration process Only a few labels are required to set media sensors Always set the value that is at least 1 longer than the longest label to be used on the printer 46 Zebra X lll Series User s Guide Listing Printer Information Press Display Shows Action Explanation NEXT SAVE LIST FONTS List Fonts Press the RIGHT BLACK OVAL key to print a label listing all of the available fonts This selection is used to print a label that lists all of the fonts currently available in the printer including standard printer fonts plus any optional fonts Fonts may be stored in RAM FLASH memory font EPROMS or font cards NEXT SAVE LIST BAR CODES List Bar Codes Press the RIGHT BLACK OVAL key to print a label listing all of the available bar codes This selection is used to print a label that lists all of the bar codes currently available in the printer NEXT SAVE LIST IMAGES List Images Press the RIGHT BLACK OVAL key to print a label listing all of the available images This selection is used to print a label that lists all of the images currently stored in the printer s RAM FLASH memory optional EPROM or optional me
66. ly half of this label to the end of the strip and the other half to the end of the ribbon This acts as a ribbon leader 6 Thread the ribbon with leader if used as shown without creasing or wrinkling it Zebra X lll Series User s Guide 7 Before wrapping the ribbon around the take up spindle ensure that the arrow on the knob aligns with the indented notch see Figure 25 inset 8 Place the ribbon with leader if used around the ribbon take up spindle and wind counterclockwise for several turns 9 Close the printhead Ribbon Take up Printhead Lever Figure 23 Ribbon Printhead Take up Lever Figure 24 Zebra XillI Series User s Guide 39 Ribbon Removal Refer to Figure 25 1 2 Break the ribbon as close to the ribbon take up spindle as possible While holding the ribbon take up spindle turn the knob 1 clockwise until it stops This causes the ribbon release bars to pivot down 2 easing the spindle s grip on the wound ribbon Slide the ribbon off of the ribbon take up spindle Once the spent ribbon has been removed ensure that the arrow on the knob aligns with the indented notch in the ribbon take up spindle see Figure 25 inset Remove the core from the ribbon supply spindle Follow the ribbon loading procedure on page 38 to load the new ribbon 40 Figure 25 Zebra X lll Series User s Guide Configuration After you have installed the media and ribbon and the
67. ly set if applicable Warning Head Too Hot Problem Solution The printhead is over temperature Allow the printer to cool Printing automatically resumes when the printhead elements cool to an acceptable operating temperature 76 Zebra X lll Series User s Guide Warning Head Cold Problem Solution The printhead is under temperature Continue printing while the printhead reaches the correct operating temperature If the error remains the environment may be too cold for proper printing Relocate the printer to a warmer area Warning Cutter Jammed Problem Solution Cutter blade is in the media path Turn off the printer power and unplug the printer Inspect the cutter module for debris and clean as needed following the cleaning instructions on page 71 Out of Memory Problem Solution There is not enough memory to perform the function shown on the second line of the error message Insufficient memory for the label length downloaded fonts graphics and images Ensure that the device such as FLASH memory or PCMCIA card is installed and not write protected or full Ensure that the data is not directed to a device that is not installed or available Zebra XillI Series User s Guide 71 Print Quality Problems General Print Quality Issues Problem Solution You are using an incorrect media
68. mory card NEXT SAVE LIST FORMATS List Formats Press the RIGHT BLACK OVAL key to print a label listing all of the available formats This selection is used to print a label that lists all of the formats currently stored in the printer s RAM FLASH memory optional EPROM or optional memory card NEXT SAVE LIST SETUP List Setup Press the RIGHT BLACK OVAL key to print a label listing the current printer configuration This selection is used to print a label that lists the current printer configuration information Same as the CANCEL key self test NEXT SAVE LIST ALL List All Press the RIGHT BLACK OVAL key to print a label listing all of the available fonts bar codes images formats and the current printer configuration This selection is used to print a label that lists the five previous selections as described Zebra XillI Series User s Guide 47 Press Display Shows Action Explanation NEXT SAVE INITIALIZE CARD Initialize Memory Card CAUTION Perform this operation only when it is necessary to erase all previously stored information from the optional memory card for printers with a PCMCIA slot part 32091 Press the NEXT SAVE key to bypass this function 1 Press the RIGHT BLACK OVAL key to select YES If your printer is set to require a password you are now prompted to enter the password Enter the password and then press the NEXT SAVE key 2 The display
69. mum 0 12 3 mm 0 12 3 mm 0 12 3 mm 0 12 3 mm measuring parallel n m to label tag edge Maximum 0 43 11 mm 0 43 11 mm 0 43 11 mm 0 43 11 mm Mark width Minimum 0 43 11 mm 0 43 11 mm 0 43 11 mm 0 43 11 mm measuring to Maximum Full media width Full media width Full media width Full media width aa perpendicular label Additional tag edge specifications for black mark sensing Mark location Marks must be located within 0 040 1 mm of the inside media edge Mark density 71 0 Optical gt 1 0 Optical gt 1 0 Optical gt 1 0 Optical Density Unit Density Unit Density Unit Density Unit ODU ODU ODU ODU Maximum density of the back of the 0 5 ODU 0 5 ODU 0 5 ODU 0 5 ODU media on which the black mark is printed z Media registration and minimum label length are affected by media type and width ribbon type print speed and printer mode of operation Performance improves as these factors are optimized Zebra recommends always qualifying any application with thorough testing Zebra Xilll Series User s Guide 91 Power Line Cord Specifications 92 The overall length must be less than 9 8 feet 3 0 meters t must be rated for at least 5 A 250 V The chassis ground earth MUST be connected to ensure safety and reduce electromagnetic interference The ground connection is handled by the third wire earth in the power line cord See Figure 37 The AC power plug and IEC 320 conn
70. n all copyright notices on all copies of the SOFTWARE and FIRMWARE Limitations on modification You may not modify adapt translate or create derivative works based on this SOFTWARE OR FIRMWARE or the accompanying documentation Limitations of Reverse Engineering Decompilation and Disassembly You may not reverse engineer decompile or disassemble the SOFTWARE or the FIRMWARE except and only to the extent that such activity is permitted by applicable law notwithstanding this limitation Zebra Xilll Series User s Guide 1 Rental You may not rent or lease or lend the SOFTWARE or FIRMWARE Support Services ZEBRA may provide you with support services related to the SOFTWARE and or FIRMWARE SUPPORT SERVICES in its discretion Use of SUPPORT SERVICES if any is governed by the ZEBRA policies and programs described in the user manual in online documentation and or other ZEBRA provided materials Any supplemental SOFTWARE or FIRMWARE code provided to you as a part of SUPPORT SERVICES shall be considered part of the SOFTWARE and or FIRMWARE and is subject to the terms of this PSFLA With respect to technical information you provide to ZEBRA as part of the SUPPORT SERVICES ZEBRA may use such information for its business purposes including for product support and development ZEBRA will not utilize such technical information in a form that personally identifies you except to the extent necessary to provide you with support
71. n page 10 The printer is set for non continuous media but continuous media is loaded Either load the correct media or set the printer for the correct media type via the front panel Ensure that the printer driver or software settings are correctly set if applicable Calibrate the printer see page 17 The incorrect media sensor is being used Via the front panel check the sensor type to ensure that the correct one is used for the media loaded See page 16 Calibrate the printer see page 17 The maximum label length is set shorter than the label length being used Via the front panel set the label length to a value that is slightly longer than the length of the label being used Zebra XillI Series User s Guide 15 Error Condition Head Open Problem Solution The printhead is not fully closed Close the printhead Error Condition Head Element Bad Problem Solution One or more of the printhead elements has failed the printhead element test If the failed elements impact your printing application replace the printhead To override this error disable the head test count feature on the front panel by defaulting the value to 0000 See page 57 Warning Ribbon In Problem Solution The ribbon is loaded Remove the ribbon and set the printer to direct thermal mode Ensure that the printer driver and or software settings are correct
72. nput A RS 422 RS 485 19 Data output A RS 422 RS 485 20 DTR RS 232 data terminal ready output from printer NOTE Pins 5 8 10 12 15 17 18 21 25 are unused and unterminated Zebra XillI Series User s Guide 93 RS 232 Connector DTE Rear Panel DB 25S FG frame ground TXD transmit data output RXD receive data input RTS request to send output DSR data set ready input SG signal ground 5 VDC source DTR data terminal ready output Figure 39 RS 232 Interconnections The printer is configured as Data Terminal Equipment DTE Figure 39 illustrates the internal connections of the printer s RS 232 connector Figure 40 illustrates the connections required to interconnect the printer with the standard 9 pin serial port connector on a computer NOTE Ifusing a9 pin to 25 pin adapter plug attached to the computer use a null modem cable between the adapter plug and the printer To connect the printer to other DTE devices with DB 25 connectors such as the serial port of a PC an RS 232 null modem crossover cable should be used 94 Zebra X lll Series User s Guide DB 9S DB 25P Connector Connector to Computer to Printer Figure 40 When the printer is connected via its RS 232 interface to Data Communication Equipment DCE such as a modem use a standard RS 232 straight through interface cable Figure 41 illustrates the connections required for this cable
73. nters with Print Widths 46902 3 0 4 0 44902 4 0 5 0 48902 5 0 6 0 38902 6 0 7 0 22902 8 0 9 0 68 Zebra XillI Series User s Guide Cleaning the Sensors The media ribbon and label available sensors should be cleaned on a regular basis to ensure proper operation of the printer To locate these sensors refer to Figure 27 on page 65 Figure 6 on page 11 and Figure 7 on page 12 Brush vacuum any accumulated paper lint and dust off of these sensors Cleaning the Snap Plate Clean the snap plate to remove label adhesive or a label that has adhered to the underside of the snap plate Refer to Figure 28 1 Insert a small blade screwdriver or similar tool into the loop on the left side of the snap plate Lift the snap plate CAUTION Take care not to bend twist or otherwise deform the loops 2 Repeat step one on the right side of the snap plate 3 Remove the snap plate from the printer 4 Clean the snap plate with cleaning solvent and a soft cloth Refer to Figure 29 5 Toreinstall the snap plate insert the two tabs on the bottom of the snap plate into the two slots of the media pathway 6 Slide the snap plate toward you 7 Press down on the loops to lock the snap plate into place Zebra XillI Series User s Guide 69 Figure 28 Figure 29 Zebra XillI Series User s Guide 70 Cleaning the Cutter Module For printers equipped with the optional cutter If labels are not being cut
74. nty warranty or representation that contradicts the foregoing Any waiver alteration addition or modification to the foregoing warranties must be in writing and signed by an executive officer of Zebra to be valid Zebra XillI Series User s Guide 3 XillI Series User Zebra 2L Zebralink Printer Software and Firmware License Agreement YOU SHOULD CAREFULLY READ THE FOLLOWING TERMS AND CONDITIONS OF THIS ZEBRA TECHNOLOGIES CORPORATION PRINTER SOFTWARE AND FIRMWARE LICENSE AGREEMENT PSFLA BEFORE USING THE PRINTER WHICH IS ENCLOSED OR OTHERWISE ASSOCIATED WITH THIS AGREEMENT IF YOU DO NOT AGREE WITH THESE TERMS AND CONDITIONS DO NOT OPERATE THE PRINTER AND PLEASE PROMPTLY RETURN THE PRINTER ENCLOSURES AND ALL PACKAGING FOR A FULL REFUND Zebra Technologies Corporation ZEBRA hereby grants you a non exclusive non transferable license to use the SOFTWARE and FIRMWARE embedded in the printer and the accompanying documentation according to the following terms 1 printer enclosed with or otherwise associated with this Agreement has or includes certain SOFTWARE and FIRMWARE therein which is protected by copyright laws and international copyright treaties as well as other intellectual property laws and treaties The SOFTWARE and FIRMWARE is licensed not sold Such SOFTWARE and or FIRMWARE may include but is not limited to SOFTWARE and or FIRMWARE that is licensed under one or more of the following tradema
75. nty Exclusions amp Conditions Statement The warranties provided above are the only warranties applicable No other warranties expressed or implied are given Zebra does not make any IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE in connection with its sale of products or services While Zebra s desire is to be responsive to specific needs and questions Zebra does not assume responsibility for any specific application to which any products are applied including but not limited to compatibility with other equipment All statements technical information or recommendations relating to Zebra products are based upon tests believed to be reliable yet do not constitute a guaranty or warranty Zebra s maximum liability for warranty claims is limited to the invoice price of the product claimed defective Zebra does not assume responsibility for delays or replacement or repair of products Zebra shall not under any circumstances whatsoever be liable to any party for loss of profits lost data diminution of good will or any other special or consequential damages whatsoever with respect to any claim made under agreement with Zebra Specifically for software Zebra is not liable for any incidental or consequential damages caused by abuse or misapplication of the software or by its use in violation of the U S copyright law or international treaty No salesperson representative or agent of Zebra is authorized to make any guara
76. oads the values from the last permanent save PRINTER READY You have exited the configuration and calibration sequence and are now ready for normal printer operation 62 Zebra X lll Series User s Guide Routine Care and Adjustment Cleaning The following table provides a brief cleaning schedule Specific cleaning procedures are provided on the following pages Area Method Interval Printhead Solvent Direct thermal print mode Platen roller Solvent After every roll of media or Transmissive sensor Air blow 500 152 m of fanfold media Black mark sensor Air blow Thermal transfer print mode After every Media path Solvent roll of ribbon Ribbon sensor Air blow Label available sensors Air blow Monthly Tear off peel off bar Solvent Snap plate Solvent As needed Cutter Solvent Zebra recommends using isopropyl alcohol CAUTION Use only the cleaning agents indicated Zebra Technologies Corporation is not responsible for damage caused by any other fluids being used on this printer Zebra Xilll Series User s Guide 63 Cleaning the Exterior The exterior surfaces of the printer may be cleaned with a lint free cloth Do not use harsh or abrasive cleaning agents or solvents If necessary a mild detergent solution or desktop cleaner may be used sparingly Cleaning the Interior Inspect this area after every four rolls of media Remove any dirt and lint fr
77. odes It has no effect in rewind or tear off modes This parameter setting can be superseded by the J8 instruction when received as part of a label format refer to the ZPL Il Programming Guide NOTE The difference between the value entered and 10096 establishes how much backfeed occurs before the next label is printed For example a value of 40 means that 4096 of the backfeed takes place after the label is removed or cut The remaining 6096 takes place before the next label is printed A value of before means that all backfeed takes place before the next label is printed NEXT SAVE LABEL TOP Adjusting Label Top Position Press the RIGHT BLACK OVAL key to increase the value press the LEFT BLACK OVAL key to decrease the value The displayed value represents dots Default 0 Range 120 to 120 dot rows The label top position adjusts the print position vertically on the label Positive numbers adjust the label top position further down the label away from the printhead negative numbers adjust the position up the label toward the printhead NEXT SAVE LEFT POSITION Adjusting Left Position Press the LEFT BLACK OVAL key to move the cursor press the RIGHT BLACK OVAL key to change between and and to increase the value of the digit The displayed value represents dots Default 0000 Range 9999 to 9999 NOTE For a negative value enter the value before changing to the minus sign This p
78. of the roll Zebra XillI Series User s Guide 33 34 Before closing the printhead make sure The media is positioned against the inside guides The media is taut and parallel with itself and the pathway when wound onto the rewind spindle core 12 Close the printhead Printhead Lever Figure 20 Zebra X lll Series User s Guide Fanfold Media Loading NOTE A calibration must be performed when media and ribbon if used are first installed in the printer or when a different type of media or ribbon is being used Fanfold media feeds through either the bottom or rear access slot from outside the printer Refer to Figure 21 and Figure 22 1 2 3 Open the printhead Slide the media guide as far from the printer frame as possible Load media as shown If in cutter mode route media through the cutter Slide in the media guide so it just touches but doesn t restrict the edge of the roll Close the printhead Zebra XillI Series User s Guide 35 36 Bottom Supply Printhead Lever P Figure 22 Zebra X lll Series User s Guide Removing the Label Backing Material Since the rewind spindle holds the backing from a standard size media roll we recommend that you perform this procedure whenever you change the media To remove the backing material from the rewind spindle follow these steps you don t need to turn off the printer for this procedure 1 Unwind approximately 36 915 mm of
79. om the interior of the printer using a soft bristle brush and or vacuum cleaner Cleaning the Printhead and Platen Roller Inconsistent print quality such as voids in the bar code or graphics may indicate a dirty printhead For best results perform the following cleaning procedure after every roll of ribbon NOTE You do not need to turn off the printer before cleaning the printhead If power is turned off all label formats and images as well as any temporarily saved parameter settings stored in the printer s internal memory are lost When power is turned back on you need to reload these items To clean the printhead refer to Figure 27 and follow these steps 1 Open the printhead 2 Remove the media and ribbon if loaded 3 Moisten an applicator tip with solvent and wipe along the print elements from end to end The print elements are on the brown strip just behind the chrome strip on the printhead Allow a few seconds for the solvent to evaporate 64 Zebra XillI Series User s Guide 4 Rotate the platen roller and clean thoroughly with solvent and an applicator 5 Brush vacuum any accumulated paper lint and dust away from the rollers 6 Reload ribbon and or media and close the printhead NOTE If print quality has not improved after performing this procedure try cleaning the printhead with Save a Printhead cleaning film This specially coated material removes contamination buildup without damaging the printh
80. pecifications 21 Index F Fanfold Media Loading 35 FEED Key and PAUSE Key Self Test 85 FEED Key Self Test 84 Front Panel Display 24 Front Panel Keys 25 Front Panel Lights 26 Fuse Replacement 71 I Interfaces 21 IP Network Configuration 41 L Label Backing Material Removal 37 LED Error Conditions and Warnings 75 Loading the Media 9 27 Lubrication 71 M Media and Ribbon Calibration 17 Media and Ribbon Requirements 3 Media Handling 87 Media Loading See Roll Media Loading Media Sensors Positioning Black Mark Sensor 12 Transmissive Sensor 10 Media Specifications 91 Media Types Continuous Media 7 Non Continuous Black Mark Media 7 Non Continuous Web Media 6 N Non continuous Black Mark Media 7 Non Continuous Web Media 6 Zebra XillI Series User s Guide 99 Operator Controls Front Panel Display 24 Front Panel Keys 25 Front Panel Lights 26 Front Panel 14 POWER Switch 14 23 Options 87 P Passwords See Configuration Power Cord 3 Power Line Cord 92 POWER Switch 23 Print Mode Cutter 8 Peel Off 8 Rewind 8 Tear Off 8 Print Quality Problems 78 Printer Anatomy Overview 4 Printer Diagnostics 81 Printer Driver Configuration 16 Printer Interface Technical Information Parallel Data Port 97 RS 232 Interconnections 94 RS 232 RS 422 RS 485 Serial Data Port 93 RS 422 RS 485 Interconnections 96 Printing Specifications 90 R Ribbon Loading 13 3
81. previous value Default Thermal transfer Selections Thermal transfer direct thermal The print method parameter tells the printer the method of printing you wish to use direct thermal no ribbon or thermal transfer using thermal transfer media and ribbon NOTE Selecting direct thermal when using thermal transfer media and ribbon creates a warning condition but printing continues Zebra XillI Series User s Guide 45 Press Display Shows Action Explanation NEXT SAVE PRINT WIDTH Setting Print Width Press the RIGHT BLACK OVAL key to increase the value press the LEFT BLACK OVAL key to decrease the value To change the unit of measurement press the LEFT BLACK OVAL key until the unit of measurement is active then press the RIGHT BLACK OVAL key to toggle to a different unit of measure mm inches or dots Default Range The default and range of acceptable values vary depending on what printer you have Refer to Printing Specifications on page 90 for further information about the ranges available for your model Print width determines the printable area across the width of the label NOTE The printer does not accept any value larger than the maximum print width listed on page 90 NEXT SAVE MAXIMUM LENGTH Setting Maximum Length Press the LEFT BLACK OVAL key to decrease the value press the RIGHT BLACK OVAL key to increase the value Default Range The default and range of acceptab
82. printhead 2 Remove approximately 8 203 mm of labels from the media roll and pull the backing into the printer so that only the backing is between the media sensors 3 Press the RIGHT BLACK OVAL key to continue REMOVE RIBBON Press the LEFT BLACK OVAL key to cancel the operation or do the following 1 Remove the ribbon 2 Close the printhead 3 Press the RIGHT BLACK OVAL key to continue The printer automatically adjusts the scale gain of the signals it 00 9 CALIBRATING receives from the media and ribbon sensors On the sensor PLEASE WAIT profile this essentially corresponds to moving the peak of the graph up or down to optimize the readings for your application When RELOAD ALL is displayed 1 Open the printhead and pull the media forward until a label is RELOAD ALL positioned under the media sensor 2 Reload the ribbon back into to its proper position 3 Close the printhead 4 Press the RIGHT BLACK OVAL key to continue Now that the scale has changed the printer performs a MEDIA AND calibration equivalent to pressing the CALIBRATE key during this RIBBON process the printer determines the label length The process is CALIBRATE now complete To see the new readings on the new scale print a sensor profile Zebra X lll Series User s Guide Setting Communication Parameters Communication parameters must be set correctly for the printer to communicate with
83. procedure Refer to page 44 for more information a st uvuxyz Figure 35 The value printed on that label is added to plus or subtracted from minus the darkness value specified on the configuration label The resulting numeric value 0 to 30 is the best darkness value for that specific media ribbon combination 84 Zebra X lll Series User s Guide FEED Key and PAUSE Key Self Test 1 Turn off the printer 2 Press and hold the FEED and PAUSE keys while turning on the power Performing this self test temporarily resets the printer configuration to the factory default values These values are active only until power is turned off unless you save them permanently in memory Communications Diagnostics Test This test is controlled from the front panel display Refer to COMMUNICATIONS on page 53 A typical printout from this test is shown in Figure 36 Turn off the power to exit this self test NOTE This label is inverted when printed FS FO394 25 AA SE 46 53 SE 46 33 39 34 2C 32 35 SE 41 41 N 18 10 FDCOOO00 4E 2C 31 38 2C 31 30 5E 46 44 28 30 30 30 30 0999 9999 FS 29 39 39 39 2D 39 39 39 39 5E 46 53 D BA FOO 50 AAN 18 SE 46 AF 30 2C 35 30 5E 41 41 4E 2C 31 38 2C 1O FDCENTER STA 31 30 5E 46 44 43 45 4E 54 45 52 20 53 54 41 Figure 36 Additional Printer Diagnostics Additional diagnostic tests are available for this printer however they are beyond the scope of this us
84. procedures Determine the type of media labels being used Choose the print method Position the media sensors if necessary Configure the printer and software or driver based on the label being used Perform a media and ribbon calibration Print a test label Zebra XillI Series User s Guide 5 Types of Media Non Continuous Web Media Non continuous web media refer to Figure 2 refers to individual labels that are separated by a gap notch or hole When you look at the media you can tell where one label ends and the next one begins Non continuous media with a hole or notch NES Label gap 2 4 mm Label gap 2 4 mm Non continuous media with gaps between the labels individual labels on a continuous liner Figure 2 6 Zebra X lll Series User s Guide Non Continuous Black Mark Media Non continuous black mark media has black marks printed on the back that indicate the start and end of each label refer to Figure 3 Black mark Black mark Non continuous media for black mark sensing Figure 3 Continuous Media Continuous media refer to Figure 4 is one uninterrupted roll of material that allows the image to be printed anywhere on the label Continuous media no gaps holes notches or black marks Figure 4 Zebra XillI Series User s Guide Choosing the Print Mode n Tear Off mode each label or a strip of labels can be torn off after it is printed n Peel Off mode bac
85. r Controls POWER Switch The POWER switch is located at the back of the printer above the power cord and fuse Turn on the printer Front Panel 14 The step by step instructions in this section tell you which keys to press and what appears on the liquid crystal display LCD during the calibration procedure For a more detailed explanation of the front panel keys and lights as shown in Figure 10 refer to the instructions that begin on page 24 PRINTER READY 4 oo gt gt PREVIOUS NEXT SAVE SETUPYEXIT I O POWER GE C TAKE LABEL X ERROR O CHECK RIBBON CO PAPER OUT PAUSE Ges PAUSE FEED Figure 10 Zebra X lll Series User s Guide Configuring the Printer The configuration procedure in the next table contains the information you need to get your printer up and running but it is not comprehensive Refer to page 41 for more information Enter the configuration mode by pressing the SETUP EXIT key at the PRINTER READY display NOTE You need to press the NEXT SAVE key more than once to advance to some of the displays To increase the value answer yes indicate on or move to the next selection use the RIGHT BLACK OVAL key To decrease the value answer no indicate off or return to the previous selection use the LEFT BLACK OVAL key NOTE When changing parameters an asterisk in the upper left hand corner of t
86. r checking system Depending on the selection an indicator may be sent from the printer to the host computer signifying that data has been received Select the protocol that is requested by the host computer Further details on protocol can be found in the ZPL II Programming Guide NOTE Zebra is the same as ACK NACK except that with Zebra the response messages are sequenced If Zebra is selected printer must use DTR DSR host handshake protocol 52 Zebra X lll Series User s Guide Press Display Shows Action Explanation NEXT SAVE NETWORK ID Setting Network ID Press the LEFT BLACK OVAL key to move to the next digit position press the RIGHT BLACK OVAL key to increase the value of the digit Default 000 Range 000 999 Network ID is used to assign a unique number to a printer used in an RS 422 RS 485 network This gives the host computer the means to address a specific printer If the printer is used in a RS 422 RS 485 network you must select a network ID number This does not affect TCP IP or IPX networks NEXT SAVE COMMUNICATIONS Setting Communications Mode Press the RIGHT or LEFT BLACK OVAL key to display other choices Default Normal mode Selections Normal mode diagnostics The communication diagnostics mode is a troubleshooting tool for checking the interconnection between the printer and the host computer When diagnostics is selected all data sent from the host computer to
87. r upgrade to the SOFTWARE and or FIRMWARE and conditioning your continued use of the SOFTWARE and or FIRMWARE or such replacement modified or upgraded version on your acceptance of such superseding PSFLA In addition ZEBRA may terminate this PSFLA by notifying you that your continued use of the SOFTWARE and or FIRMWARE is prohibited In the event that ZEBRA terminates this PSFLA you must immediately stop using the SOFTWARE and or FIRMWARE and destroy all copies of the SOFTWARE and or FIRMWARE and all of its component parts COPYRIGHT All title and copyrights in and to the SOFTWARE and FIRMWARE the accompanying printed materials and any copies of the SOFTWARE and FIRMWARE are owned by ZEBRA or its suppliers All title and intellectual property rights in and to the content which may be accessed through use of the SOFTWARE and or FIRMWARE is the property of the respective content owner and may be protected by applicable copyright or other intellectual property laws and treaties This PSFLA grants you no rights to use such content If this SOFTWARE and or FIRMWARE contains documentation which is provided only in electronic form you may print one copy of such electronic documentation You may not copy the printed materials accompanying the SOFTWARE and or FIRMWARE U S GOVERNMENT RESTRICTED RIGHTS All SOFTWARE and or FIRMWARE provided to the U S Government pursuant to solicitations issued on or after December 1 1995 is provided with the commercial
88. r was ordered a power cord may or may not be included If one is not included or if the one included is not suitable for your requirements refer to Power Line Cord Specifications on page 92 The power cord connector must be plugged into the mating connector on the rear of the printer Make sure that the POWER on off switch located at the back of the printer is in the off position before connecting the power cable to an electrical outlet Zebra XillI Series User s Guide 3 Printer Anatomy 101 Figure 1 outlines the basic components of your printer However depending on the options you have selected your printer may look slightly different Ribbon Take up y de PR Sul Supply Spindle Printhead Dancer Roller seen Tear off Peel off L Media Bar Guide Rewind Spindle optional Spindle HOOK Only on select models Figure 1 4 Zebra X lll Series User s Guide Calibrating the Printer This chapter of the user s guide is so important that we ve printed it on a different color paper That way it is easy for you to find when you must calibrate set up the printer for your particular application Purpose To calibrate the printer To verify that the printer is properly set up by printing a test label NOTE This procedure must be performed when the printer is first installed or when it cannot properly detect the top of the label To calibrate the printer you must perform the following
89. rks ZPL Zebra Programming Language Zebralink Web View Web Alert ZBI Zebra Basic Interpreter BarOne ZTools Utilities ZebraNet View for IP ZebraNet Alert PC Management Program ZebraNet View for Networks and ZebraNet Connect 2 GRANT OF LICENSE This License grants you the following rights SOFTWARE and FIRMWARE You may use access display run or otherwise interact with RUN the SOFTWARE and FIRMWARE in connection with operating the printer which is enclosed with or otherwise associated with this PSFLA PRINTER The primary user of the PRINTER may make a second copy for his or her exclusive use on a portable computer printer Storage Network Use You may also store or install a copy of the SOFTWARE and FIRMWARE on a storage device such as a network server used only to RUN the SOFTWARE and FIRMWARE on your other PRINTERS over an internal network however you must acquire and dedicate a license for each separate PRINTER on which the SOFTWARE and FIRMWARE is RUN from the storage device A license for the SOFTWARE and FIRMWARE may not be shared or used concurrently on different PRINTERS e Reservation of Rights All rights not expressly granted are reserved by ZEBRA Accessing Services Using the SOFTWARE and FIRMWARE Your use of any service accessible using the SOFTWARE and FIRMWARE is not covered by this PSFLA and may be governed by separate terms of use conditions or notices 3 RESTRICTIONS You must maintai
90. s from the server For more information refer to ZebraNet Networking PrintServer II Installation and User s Guide NEXT SAVE IP ADDRESS IP Address Press the LEFT BLACK OVAL key to move to the next digit position press the RIGHT BLACK OVAL key to increase the value of the digit This parameter allows you to select the IP address f permanent was chosen in IP RESOLUTION If dynamic was chosen the user cannot select the address For more information refer to ZebraNet Networking PrintServer Il Installation and User s Guide NEXT SAVE SUBNET MASK Subnet Mask Press the RIGHT or LEFT BLACK OVAL key to display other choices Default Permanent user must set Selections Dynamic user may set but server can assign permanent This parameter selects the part of the IP address that is considered to be part of the local network It can be reached without going through the default gateway NEXT SAVE DEFAULT GATEWAY Default Gateway Press the LEFT BLACK OVAL key to move to the next digit position press the RIGHT BLACK OVAL key to increase the value of the digit This parameter allows you to select the IP address that the network traffic is routed through if the destination address is not part of the local network ZebraNet PrintServer II option required Zebra XillI Series User s Guide 61 Press Display Shows Action Explanation Selecting the Display Langu
91. same light to flash the light flashes Light Status Indication POWER Off The printer is off or power is not applied O On The printer is on TAKE LABEL Off Normal operation ae Flashing Peel off mode only The label is available Printing is paused until the label is removed ERROR Off Normal operation no printer errors Flashing A printer error exists Check the display screen for more information CHECK Off Normal operation ribbon if used is properly loaded RIBBON On Printing is paused the front panel displays a warning message and the PAUSE light is on If the printer is in direct thermal mode Ribbon is loaded If the printer is in thermal transfer mode No ribbon is loaded PAPER OUT Off Normal operation media is properly loaded On No media is under the media sensor Printing is paused the display shows an error message and the PAUSE light is on PAUSE Off Normal operation On The printer has stopped all printing operations Either the PAUSE key was pressed a pause command was included in the label format the PAUSE on line verifier detected an error or a printer error was detected Refer to the display screen for more information DATA Off Normal operation No data being received or processed On Data processing or printing is taking place No data is being received Flashing The printer is receiving data from or sending status information to the
92. sed by the host computer NOTE Must be set to 8 data bits to use Code Page 850 Zebra XillI Series User s Guide 51 Press Display Shows Action Explanation NEXT SAVE PARITY Setting Parity Press the RIGHT or LEFT BLACK OVAL key to display other choices Default Even Selections Even odd none The parity of the printer must match the parity of the host computer for accurate communications to take place Select the parity that matches the one being used by the host computer NEXT SAVE STOP BITS Setting Stop Bits Press the RIGHT or LEFT BLACK OVAL key to display other choices Default 1 stop bit Selections 1 stop bit 2 stop bits The stop bits of the printer must match the stop bits of the host computer for accurate communications to take place Select the Stop bits that match the one being used by the host computer NEXT SAVE HOST HANDSHAKE Setting Host Handshake Press the RIGHT or LEFT BLACK OVAL key to display other choices Default XON XOFF Selections XON XOFF DTR DSR The handshake protocol of the printer must match the handshake protocol of the host computer for proper communications to take place Select the handshake protocol that matches the one being used by the host computer NEXT SAVE PROTOCOL Setting Protocol Press the RIGHT or LEFT BLACK OVAL key to display other choices Default None Selections None Zebra ACK NACK Protocol is a type of erro
93. sh against the guide plate Wind the label backing around either the 3 76 mm core or the rewind spindle and reinstall the hook Flip up the media supply guide Slide in the media guide and media supply guide so they just touch but don t restrict the edge of the roll Before closing the printhead make sure The media is positioned against the inside guides The media is taut and parallel with itself and the pathway when wound 9 onto the rewind spindle core Close the printhead 10 To discard the label backing from the rewind spindle refer to 28 Removing the Label Backing Material on page 37 Zebra X lll Series User s Guide Printhead Lever Tear off Peel off Zebra XillI Series User s Guide Figure 17 20 Rewind Mode for Printers Without the Cutter Option NOTE Rewind option required Refer to Figure 18 10 11 30 Remove the rewind plate from its storage location in front of the print mechanism inside the media compartment Invert the rewind plate so that the lip on the attached hook plate points down Insert the hook plate lip a short distance 2 13 mm into the lower opening in the side plate Align the upper end of the rewind plate with the corresponding opening in the side plate Slide in the rewind plate so that it stops against the printer s main frame Open the printhead Slide the media guide and media supply guide as far from the printer frame
94. shown to comply with the applicable technical standards of the FCC for Home Office Commercial and Industrial use if no unauthorized change is made in the equipment and if the equipment 1 properly maintained and operated EE Zebra XillI Series User s Guide XillI Series User Zebra Table of Contents 1 ias nennen Hrn d lee edet e teer terraa 1 Unpacking and Inspections 2s er ker rin 2 Reporting Damage n eene e Re tae ees 2 Storage HE ES 2 Media and Ribbon Requirements eese 3 Power eC RUE md eb RI Gp pere erts 3 Printer Anatomy 101 5 uei ette et taedet EP RH PRSE Te AES 4 Calibrating the 8 P 5 Types ot Media uh ih etd ge e p e bti ies 6 Non Continuous Web Media eese enne eene 6 Non Continuous Black Mark Media eee 7 Continuous Media ette teste 7 Choosing the Print Mode eee tes tete ee ee teet 8 Loading the Media nen aree He e eiie eret ea 9 Positioning the Media Sensors ceneni iie iiaii 10 TransmissiveSensor ete tee epe a a a t Rie eet a 10 Black Mark Sensor iid e Reb bI 12 Loading the Ribbon E te ee eet he et eee erbe det 13 Operator Controls i eit tee In Nat edle e en 14 POWER 2 t et Hl EE Uie te ia 14 Front Panel ara D ERR ini nein 14 Confi
95. the printhead is physically worn or damaged also if it is determined that failure to follow the preventive maintenance schedule listed in the user s guide has caused defect in the thermal printhead for which a warranty claim is made Software Software is warranted to be free of defects in material and workmanship for 30 days from the date of purchase In the event of notification within the warranty period of defects Zebra will replace the defective diskette or documentation Batteries Mobile printer batteries are warranted to be free of defects in material and workmanship for 90 days from date of purchase In the event of notification within the warranty period Zebra will replace the defective battery provided there has not been damage resulting from user abuse Supplies Products Supplies are warranted to be free from defect in material and workmanship for a period of six 6 months for media and twelve 12 months for ribbon from the date of shipment by Zebra This is provided the user has complied with storage guidelines handling and usage of the supplies in Zebra printers Zebra s sole obligation under these warranties is to furnish parts and labor for the repair or possible replacement of products found to be defective in material or workmanship during the warranty period Zebra may in its discretion issue a credit for any such defective products in such amount as it deems reasonable 2 Zebra XillI Series User s Guide Warra
96. ue may damage the printhead Before replacing a printhead look on the printhead for the label that shows the resistance value ohm value NEXT SAVE VERIFIER PORT Setting the Verifier Port Press the RIGHT or LEFT BLACK OVAL key to display other choices Default Off Selections Off 1 VER RPRNT 2 VER THRUPUT The auxiliary port is used to determine how the printer reacts to the on line verifier There are currently three operating conditions for this port Off The verifier port is off 1 VER RPRNT ERR Label reprinted if verifier detects an error If a bar code is near the upper edge of the label the label is fed out far enough to be verified and then backfed to allow the next label to be printed and verified 2 VER THRUPUT Allows greatest throughput but may not indicate a verification error immediately upon detection May print from one to three labels before an error is recognized and printing stops For more information on the operation of the optional verifier refer to the documentation provided with that option Zebra XillI Series User s Guide 57 Press Display Shows Action Explanation APPLICATOR PORT Setting the Applicator Port Press the RIGHT or LEFT BLACK OVAL key to display other choices Default Off Selections Off mode 1 mode 2 mode 3 mode 4 Determines the action of the verifier port Off The applicator port is off Mode 1 Asserts the END PRINT
97. w fuse fails right away the printer has an internal component failure and must be repaired Entry Module Small Blade Screwdriver Figure 30 Hn Figure 31 72 Zebra XillI Series User s Guide Adjustments Toggle Positioning Both toggles should be positioned so that they provide even pressure on the media The toggles are positioned by sliding them to the desired location On media too narrow to accommodate both toggles position one toggle over the center of the media and decrease the pressure on the unused toggle If you are using a 90 or 96XiIII printer position the single toggle over the center of the media NOTE Make sure that the toggle pressure is even across the width of the media Otherwise the media and or ribbon may drift Available Sensors Adjusting Nuts Figure 32 Zebra XillI Series User s Guide 73 Printhead Pressure Adjustment This adjustment may be necessary if printing is too light on one side or if thick media is used Refer to Figure 32 1 Perform the toggle positioning procedure If the problem is solved you may stop here otherwise continue with the rest of this procedure Print some labels at 2 4 61 mm per second by running the PAUSE Key Self Test see page 83 While printing labels lower the darkness setting until a gray level of printing is seen Loosen the knurled upper locking nuts at the top of the toggle assembly assemblies Increase or decr

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