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Zebra ZT210 User's Manual

1. g P1048261 004 8 22 12 8 2242 Routine Maintenance 123 Cleaning Schedule and Procedures 9 Close the media door 10 Plug the printer into its power source and then turn on I the printer The cutter blade returns to its operating position 11 If the cutter continues to perform unsatisfactorily contact an authorized service technician P1048261 004 124 Routine Maintenance Replacing Printer Components Replacing Printer Components Some printer components such as the printhead and platen roller may wear out over time and can be replaced easily Regular cleaning may extend the life of some of these components See Table 13 on page 110 for the recommended cleaning intervals Ordering Replacement Parts For optimal printing quality and proper printer performance across our product line Zebra strongly recommends the use of genuine Zebra supplies as part of the total solution Specifically the ZT210 ZT220 and ZT230 printers are designed to work only with genuine Zebra printheads thus maximizing safety and print quality Contact your authorized Zebra reseller for part ordering information or see Contacts on page 11 for contact addresses and telephone numbers Recycling Printer Components The majority of this printer s components are recyclable The printer s main logic board may include a battery that you should dispose of properly Do not dispose of any printer components in unsorted municipal w
2. 13 The DOWN ARROW button changes the parameter values Common uses are to decrease a value or to scroll through choices 14 The PAUSE button starts or stops printer operation when pressed 15 The FEED button forces the printer to feed one blank label each time the button is pressed 16 8 22 12 The CANCEL button cancels label formats when the printer is paused Press once to cancel the next label format Press and hold for 2 seconds to cancel all label formats P1048261 004 16 Introduction Control Panel Figure 3 ZT220 Printer Control Panel 1 STATUS light These indicator lights 2 PAUSE light show the current status of the printer For more 3 5 DATA ThE information see Table 14 4 6 SUPPLIES light 5 6 n oc vv zu STATUS PAUSE DATA SUPPLIES NETWORK on page 127 a NETWORK light The PAUSE button starts or stops printer operation when pressed 7 The FEED button forces the printer to feed one blank label each time the button is pressed 8 The CANCEL button cancels label formats when the printer is paused Press once to cancel the next label format Press and hold for 2 seconds to cancel all label formats 9 STATUS light These indicator lights I PAUSE light show the current status of 2 the printer For more y DATA Ment information see Table 14 on page 127 1 2 n oc Y amp 3 RS EE BUE AN NA 4
3. 8 2242 P1048261 004 68 Printer Setup Load the Media Final Steps for Peel Off Mode with or without Liner Take Up In Y Ly Eat P d D Up SS um P1048261 004 8 2242 Printer Setup 69 Load the Media 15 Extend the media approximately 18 in 500 mm out of the printer 8 2242 P1048261 004 70 Printer Setup Load the Media 17 Feed the liner behind the peel assembly Make sure that the end of the liner falls outside of the printer 18 Complete this step only if you want to use Peel Off mode with Liner Take Up Your printer must have the Liner Take Up option installed 18 a Slide the liner into the slot in the liner take up spindle 1 18 b Push the liner back until it touches the back plate of the liner take up spindle assembly P1048261 004 8 22 12 8 22 12 19 Printer Setup 71 Load the Media 18 c Wrap the liner around the liner take up spindle and turn the spindle counterclockwise to tighten the liner Caution Use the peel release lever and your right hand to close the peel assembly Do not use your left hand to assist in closing The top edge of the peel roller assembly could pinch your fingers Close the peel assembly using the peel off mechanism release lever P1048261 004 T2 Printer Setup Load the Media 20 Slide in the outer media guide until it just touches the edge of the media 22 Set the printer to Peel Off mod
4. Items in this menu are shown in the order in which they appear when you press the RIGHT ARROW For more information about these settings see Table 7 Print Settings on page 79 REPRINT MODE OFF LABEL LENGTH MAX 39 LANGUAGE ENGLISH P1048261 004 Set the Reprint Mode When reprint mode is enabled you can reprint the last label printed either by issuing certain commands or by pressing the LEFT ARROW on the control panel See Reprint Mode on page 82 for more information Set the Maximum Label Length Set the maximum label length to a value that is at least 1 0 in 25 4 mm greater than the actual label length plus the interlabel gap If you set the value to one that is smaller than the label length the printer assumes that continuous media is loaded and the printer cannot calibrate See Maximum Label Length on page 82 for more information Select the Display Language If necessary change the language that the printer displays See Language on page 92 for more information Note The selections for this parameter are displayed in the actual languages to make it easier for you to find one that you are able to read 8 22 12 Introduction 23 ZT230 Printer Control Panel Display HOP sermincs Menu continued Tools Menu Shortcut To be taken to the next user menu press OK or press RIGHT TOOLS MENU SELECT to select GO PRINT INFORMATION SETTINGS ft START To continue to navigate in the same
5. 8 22 12 Head Close Action 8 22 12 Printer Configuration and Adjustment 85 Changing Printer Settings Table 8 Calibration and Diagnostic Tools Continued Set the Head Close Action Set the action for the printer to take when you close the printhead CALIBRATE adjusts sensor levels and thresholds determines the label length and feeds the media to the next web e FEED feeds the labels to the first registration point LENGTH determines the label length using current sensor values and feeds the media to the next web NOMOTION tells the printer not to move the media You must manually ensure that the web is positioned correctly or press feed to position the next web SHORT CAL sets the media and web thresholds without adjusting sensor gain determines the label length and feeds the media to the next web Accepted values e CALIBRATE FEED LENGTH NOMOTION SHORT CAL Related ZPL command s MF SGD command used ezpl head close action Control panel menu item HEAD CLOSE ACTION on page 25 Printer web page View and Modify Printer Settings Calibration P1048261 004 86 Printer Configuration and Adjustment Changing Printer Settings Load Defaults P1048261 004 Table 8 Calibration and Diagnostic Tools Continued Load Printer or Print Server Defaults FACTORY Restores all printer settings other than the network settings back to the factory defaults Use care when load
6. Remove any media ribbon or loose objects from the printer interior Close the printhead Carefully pack the printer into the original container or a suitable alternate container to avoid damage during transit A shipping container can be purchased from Zebra if the original packaging has been lost or destroyed P1048261 004 8 22 12 Printer Setup and Operation Select a Location for the Printer Select a Location for the Printer 8 22 12 Select a location for the printer that meets these conditions Mode Thermal Transfer Surface The surface where the printer will be located must be solid level and of sufficient size and strength to hold the printer Space The area where the printer will be located must include enough space for ventilation and for accessing the printer components and connectors To allow for proper ventilation and cooling leave open space on all sides of the printer Caution Do not place any padding or cushioning material behind or under the printer because this restricts air flow and could cause the printer to overheat Power The printer should be within a short distance of an appropriate power outlet that is easily accessible Data communication interfaces The printer must be within range of your WLAN radio if applicable or within an acceptable range for other connectors to reach your data source usually a computer For more information on maximum cable lengths and configuration see Tab
7. PAUSE Self IBS rrsan RE pa EYED EE pde EN E 143 FEED Self TISSU esos devote eed eS tax id Y EE ese Fees 144 FEED PAUSE Self Test 22i pgEka 9 e m briguwae xekR d bf a eee eh ea Ed YR 147 CANCEL PAUSE Self Test 0 0 0 0 cece ee 147 Communication Diagnostics Test 0 0 0 eee eee 148 Sensor Profile vomitar ERE ERR A akan ees ees ks 149 D SBEEINIGAEIDNIS vero 151 General Specifications lile 152 Printing Specifications 0 cece Re 153 Ribbon Specifications llis 153 Media Specifications 0 0 cece rn 154 E ce oua no EM 155 A ee os Oe OR See ON ee Raa ones bees E 159 8 22 12 P1048261 004 8 Contents P1048261 004 8 22 12 8 22 12 About This Document This section provides you with contact information document structure and organization and additional reference documents Contents Who Should Use This Document 10 How This Document Is Organized 10 Contacts a as 11 Document Conventions oo 12 P1048261 004 10 About This Document Who Should Use This Document Who Should Use This Document This User Guide is intended for use by any person who needs to perform routine maintenance upgrade or troubleshoot problems with the printer How This Document Is Organized P1048261 004 The User Guide is set up as follows Section Introduction on page 13 Description This section provides a high level overview of the prin
8. Printers with a ZebraNet wireless option 55 STATUS PAUSE DATA SUPPLIES NETWORK NETWORK light off A radio was found during power up The printer is attempting to associate with the network The light flashes Y red while the printer associates with the network The light then flashes yellow while the printer is authenticating with AS I la the network STATUS PAUSE DATA SUPPLIES n rWor STATUS PAUSE DATA SUPPLIES NETWORK zz NETWORK light steady green STATUS PAUSE DATA SUPPLIES NETWORK TIC UO DSGISODIR C WiL your won and authenticated and the WLAN signal is strong l7 NETWORK light flashing green gt WLAN The radio is associated with your network and STATUS PAUSE DATA SUPPLIES N TWVORK authenticated but the WLAN signal is weak zz NETWORK light steady red STATUS PAUSE DATA SUPPLIES NETWORK A WLAN error condition exists The printer is not connected to your network P1048261 004 8 22 12 Printing Issues Troubleshooting Printing Issues 129 Table 15 identifies possible issues with printing or print quality the possible causes and the recommended solutions Issue General print quality issues Table 15 Printing Issues Possible Cause The printer is set at the incorrect print speed Recommended Solution For optimal print quality set the print speed to the lowest possible setting for your application via control panel the driver or the software You may want to perform
9. Related ZPL command s JC SGD command used ezpl manual_calibration Control panel menu item MEDIA RIBBON CAL on page 25 Control panel key s Hold PAUSE FEED CANCEL for 2 seconds to initiate calibration Printer web page The calibration procedure cannot be initiated through the web pages See the following web page for settings that are set during sensor calibration View and Modify Printer Settings gt Calibration Important Do not change these settings unless you are told to do so by Zebra Technical Support or by an authorized service technician Communication Use this diagnostics tool to cause the printer to output the hexadecimal values for all Diagnostics Mode data received by the printer For more information see Communication Diagnostics Test on page 148 Accepted values DISABLED ENABLED Related ZPL command s JD to enable JE to disable SGD command used device diagnostic print Control panel menu item DIAGNOSTIC MODE on page 25 Control panel key s Hold PAUSE FEED for 2 seconds when the printer is in the Ready state Printer web page N A 8 22 12 P1048261 004 88 Printer Configuration and Adjustment Changing Printer Settings Table 8 Calibration and Diagnostic Tools Continued Enable ZBI Zebra Basic Interpreter ZBI 2 0TM is a programming option that may be purchased for your printer If you would like to purchase this option contact your Zebra reseller for more in
10. Ay SUPPLIES light 5 6 5 NETWORK light The PAUSE button starts or stops printer operation when pressed 7 The FEED button forces the printer to feed one blank label each time the button is pressed 8 The CANCEL button cancels label formats when the printer is paused Press once to cancel the next label format e Press and hold for 2 seconds to cancel all label formats P1048261 004 8 22 12 Introduction 17 ZT230 Printer Control Panel Display ZT230 Printer Control Panel Display The ZT230 printer s control panel includes a display where you can view the printer s status or change its operating parameters In this section you will learn how to navigate through the printer s menu system and change values for menu items After the printer completes the power up sequence it moves to the Idle Display Figure 5 Ifa print server is installed the printer cycles through the information shown and the printer s IP address Figure 5 Idle Display PRINTER READY 1 V72 18 1Z 2 1 The printer s current status 2 Information that you set through dle Display on page 84 Home menu shortcut AAA AS The printer s operating parameters are sorted into six user menus which you can access through the printer s Home menu Figure 6 For detailed information about changing the printer settings see Changing Printer Settings on page 78 Figure 6 Home Menu See SETTINGS Menu on page 20 See
11. Close the media door 14 Press PAUSE to enable printing P1048261 004 8 2242 Printer Configuration and Adjustment 103 Adjust the Printhead Pressure Adjust the Printhead Pressure You may need to adjust printhead pressure if printing is too light on one side if you use thick media or if the media drifts from side to side during printing Use the lowest printhead pressure necessary to produce good print quality See Figure 11 The printhead pressure adjustment dials have setting marks from 1 to 4 in half mark increments Figure 11 Printhead Pressure Adjustment Dials I G 1 Inside dial 2 Outside dial If necessary adjust the printhead pressure adjustment dials as follows If the media Then Requires higher pressure to print Increase both dials one position well E Ep 8 22 12 P1048261 004 104 Printer Configuration and Adjustment Adjust the Printhead Pressure P1048261 004 If the media Shifts left while printing Then Increase the outside dial setting one position OR Decrease the inside dial setting one position AR Shifts right while printing Increase the inside dial setting one position OR Decrease the outside dial setting one position L o 8 22 12 8 22 12 If the media Prints too lightly on the left side of the label Printer Configuration and Adjustment 105 Adjust the Printhead Pressure Then Increase the inside dia
12. Depending on your application you may be able to use ribbon narrower than 2 in 51 mm as long as the ribbon is wider than the media being used To use a narrower ribbon test the ribbon s performance with your media to assure that you get the desired results 8 22 12 P1048261 004 154 Specifications Media Specifications Media Specifications Label length Minimum Tear Off 0 7 in 17 8 mm Minimum Peel Off 0 8 in 20 3 mm Minimum Cutter 1 0 in 25 4 mm Maximum 39 in 991 mm Label width Minimum 0 75 in 19 mm Maximum 4 5 in 114 mm Total thickness Minimum 0 003 in 0 076 mm includes liner ifany Maximum 0 010 in 0 25 mm Maximum roll outside 3 in 76 mm core 8 in 203 mm diameter l in 25 mm core 6 in 152 mm Inter label gap Minimum 0 079 in 2 mm Preferred 0 118 in 3 mm Maximum 0 157 in 4 mm Ticket tag notch size width x length 0 25 in x 0 12 in 6 mm x 3 mm Hole diameter Notch or hole position centered from inner Minimum 0 125 in 3 18 mm 0 15 in 3 8 mm Maximum 2 25 in 57 mm media edge Density in Optical Density Units ODU gt 1 0 ODU black mark Maximum media density lt 0 5 ODU Transmissive media sensor fixed position P1048261 004 7 16 in 11 mm from inside edge 8 22 12 8 22 12 Glossary alphanumeric Indicating letters numerals and characters such as punct
13. E ttamerica zebra com T 44 0 1628 556000 F 44 0 1628 556001 E Eurtraining zebra com T 65 6858 0722 F 65 6885 0838 E China tschina zebra com All other areas tsasiapacific zebra com Inquiry Department For product literature and distributor and dealer information T 1 877 ASK ZEBRA 275 9327 E inquiry4 zebra com T 44 0 1628 556037 F 44 0 1628 556005 E mseurope zebra com E China GCmarketing zebra com All other areas APACChannelmarketing zebra com Customer Service Department US Internal Sales Department UK For printers parts media and ribbon please call your distributor or contact us Key T Telephone F Facsimile E E mail 8 22 12 T 1 877 ASK ZEBRA 275 9327 E clientcare zebra com T 44 0 1628 556032 F 44 0 1628 556001 E cseuroj JE zebra com T 65 6858 0722 F 65 6885 0836 E China order csr zebra com All other areas csasiapacific zebra com P1048261 004 12 About This Document Document Conventions Document Conventions Table 1 shows the way that certain information is conveyed in this document Table 1 Document Conventions Alternate Color If you are viewing this guide online you can click the blue text used for cross references or hyperlinks to jump directly to other sections in the guide or to web sites on the internet LCD Display Examples Text from a printer s Liquid
14. STATUS light steady red PAUSE light steady red DATA light steady red 8 22 12 The printhead was replaced with one that is not a genuine Zebra printhead Install a genuine Zebra printhead P1048261 004 Troubleshooting Error Messages Table 17 Error Messages Continued Display Indicator Lights PRINT HEAD OVERTEMP PRINTING HALTED STATUS light steady yellow Possible Cause A The printhead is over temperature Recommended Solution Caution The printhead may be hot enough to cause severe burns Allow the printhead to cool Allow the printer to cool Printing automatically resumes when the printhead elements cool to an acceptable operating temperature If this error persists consider changing where the printer is located or using a slower print speed HEAD COLD PRINTING HALTED THERMISTOR REPLACE PRINTHEAD STATUS light steady yellow The printer shows one of these messages or cycles between them Caution An improperly connected printhead data or power cable can cause these error messages The printhead may be hot enough to cause severe burns Allow the printhead to cool The printhead data cable is not properly connected Call a service technician to hook up the printhead properly The printhead has a faulty thermistor Call a service technician to replace the printhead HEAD COLD PRINTING HALTED STATUS light flashing yellow P1048261
15. TOOLS menu 25 procedure 98 ways to initiate 87 ribbon spindle tension adjustment 106 roll media described 38 loading 61 routine cleaning schedule 110 run a ZBI program user menu item 26 ways to run 88 S sales 11 scratch test media type 40 ribbon coated side 41 self tests 141 CANCEL 142 communication diagnostics 148 FEED 144 FEED and PAUSE 147 PAUSE 143 Power On Self Test POST 141 sensor profile 83 print from user menu 34 sensor type user menu item 34 ways to select 95 sensors interpreting sensor profile 149 P1048261 004 serial port characteristics of serial connection 47 specifications 152 SETTINGS menu 20 setup unpack the printer 44 shipping report damage 44 reshipping the printer 44 SHORT CAL how to set as power up action 84 how to set for head close action 85 site selection for printer 45 smudge marks on labels 130 spacing requirements 45 specifications power cord 50 stop a ZBI program user menu item 26 ways to stop 88 storing the printer 44 subnet mask user menu item 28 ways to view or set 89 surface for printer 45 I tag stock described 38 take label user menu item 35 ways to set intensity of sensor 95 Tear Off mode description and media path 52 how to select 81 select print mode through user menu 21 tear off position how to adjust 80 user menu item 21 technical support 11 temperature operating 45 operating and storage 152 tension s
16. e Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver e Connect the equipment into an outlet on a circuit different from that to which the receiver is connected e Consult the dealer or an experienced radio TV technician for help Canadian DOC Compliance Statement P1048261 004 This Class B digital apparatus complies with Canadian ICES 003 Cet appareil num rique de la classe B est conforme la norme NMB 003 du Canada 8 22 12 Contents Declaration of Conformity uzssdcasozencuam ms ke eroe eS Ea EIE RE EE 3 Compliance Information oooocooccooc Rn 4 About THIS DOCUMENT AA 9 Who Should Use This Document 0000 eee ee 10 How This Document Is Organized 0 eee 10 Contacts minga 4008 25 lead be beeen ow Rhee a a eee a G 11 Document Conventions 0 000 cc eee 12 T tO CE raro Cerda Ov o deb Xe ACCU teens eR CR 13 Printer Components 0000 e eee hr 14 Control Panel iussu ex A ks eenete aed eee 15 ZT230 Printer Control Panel Display lisse 17 Navigating through Screens in the Display 000 cece eee eee 18 SETTINGS Menu ooo 20 TOOLS Mens ds ruina de 4 MEER Lex EREEUEN REP e ERG CREE FEE 24 NETWORK Menu ssssses ais snr aaie iie rs 28 LANGUAGE Menu ooo 32 SENSORS Menu ooo 34 PORTS Men uss 30 xm m Ren a bea ER ea aca e ee Ra c ed 36 Types of Media ii ii ae ease RE a wha dod cm ca
17. printing If you are using thermal transfer media which requires ribbon set the printer for Thermal Transfer mode See Print Method on page 80 8 22 12 Table 17 Error Messages Continued Display Indicator Lights ALERT RIBBON OUT STATUS light steady yellow SUPPLIES light flashing yellow Possible Cause In thermal transfer mode ribbon is not loaded ribbon is loaded incorrectly the ribbon sensor is not detecting ribbon e media is blocking the ribbon sensor Troubleshooting 135 Error Messages Recommended Solution 1 Load ribbon correctly See Load the Ribbon on page 55 2 Calibrate the printer See Media and Ribbon Sensor Calibration on page 87 In thermal transfer mode the printer did not detect the ribbon even though it is loaded correctly Print a sensor profile see Print Information on page 83 The ribbon out threshold 2 is likely too high above the line that indicates where the ribbon is detected 1 2 Calibrate the printer see Media and Ribbon Sensor Calibration on page 87 or load printer defaults see Load Defaults on page 86 If you are using direct thermal media the printer is waiting for ribbon to be loaded because it is incorrectly set for thermal transfer mode Set the printer for Direct Thermal mode Refer to the User Guide for information about changing the print method PH NOT AUTHENTICATED REPLACE PRINTHEAD
18. the error message Free up some of the printer s memory by adjusting the label format or printer parameters One way to free up memory is to adjust the print width to the actual width of the label instead of leaving the print width set to the default See Print Width on page 81 Ensure that the data is not directed to a device that is not installed or is unavailable If the problem persists call a service technician P1048261 004 137 Troubleshooting Communications Problems Communications Problems Table 18 identifies problems with communications the possible causes and the recommended solutions Problem A label format was sent to the printer but was not recognized The DATA light does not flash A label format was sent to the printer Several labels print then the printer skips misplaces misses or distorts the image on the label Table 18 Communications Problems Possible Cause The communication parameters are incorrect The serial communication settings are incorrect Recommended Solution Check the printer driver or software communications settings 1f applicable If you are using serial communication check the serial port settings See PORTS Menu on page 36 If you are using serial communication make sure that you are using a null modem cable or a null modem adapter Check the printer s handshake protocol setting The setting used must match the one being
19. used by the host computer See Set the Host Handshake Protocol Value on page 97 If a driver is used check the driver communication settings for your connection Ensure that the flow control settings match Check the communication cable length See Table 5 on page 47 for requirements Check the printer driver or software communications settings if applicable A label format was sent to the printer but was not recognized The DATA light flashes but no printing occurs P1048261 004 The prefix and delimiter characters set in the printer do not match the ones in the label format Verify the prefix and delimiter characters See Set the Control Prefix Character Value on page 93 and Set the Delimiter Character Value on page 93 Incorrect data is being sent to the printer Check the communication settings on the computer Ensure that they match the printer settings If the problem continues check the label format 8 22 12 Miscellaneous Issues Troubleshooting Miscellaneous Issues 139 Table 19 identifies miscellaneous issues with the printer the possible causes and the recommended solutions Problem The control panel display shows a language that I cannot read The display is missing characters or parts of characters Changes in parameter settings did not take effect Non continuous labels are being treated as continuous labels 8 22 12 Table 19 Miscellaneous
20. 82 media black mark 38 continuous roll media 39 fanfold 39 non continuous roll media 38 ordering 11 perforated 38 tag stock 38 types of media 38 web 38 media door 14 MEDIA OUT message 134 media scratch test 40 media sensor sensor type user menu item 34 ways to select 95 media sensor calibration media ribbon cal user menu item SENSORS menu 34 TOOLS menu 25 procedure 98 ways to initiate 87 P1048261 004 media type how to select 79 user menu item 20 melted ribbon 132 misregistration of labels 130 missing print on labels 129 N navigation 18 network configuration label user menu item 30 ways to print 83 network settings load defaults user menu item 30 ways to initiate 86 reset network user menu item 30 ways to reset 91 NO MOTION how to set as head close action 85 how to set as power up action 84 non continuous media described 38 problem with labels 139 selecting media type 79 O operating conditions 45 ordering replacement parts 124 ordering ribbon and media 11 OUT OF MEMORY message 137 P parallel port characteristics of parallel connection 47 specifications 152 parity user menu item 36 ways to set 96 PAUSE button FEED and PAUSE self test 147 PAUSE self test 143 ZT210 printer control panel 16 ZT220 printer control panel 16 ZT230 printer control panel 15 Peel Off mode cleaning peel off assembly 116 description and media path 53 how to select 81
21. BACKING REMOVE RIBBON 2 Caution The printhead may be hot and could cause severe burns Allow the A printhead to cool Rotate the printhead open lever 1 counterclockwise to release the print mechanism 2 3 Extend the media approximately 8 in 203 mm out of the printer 8 22 12 P1048261 004 100 Printer Configuration and Adjustment Calibrate the Ribbon and Media Sensors 4 Remove the exposed labels so that only the liner remains 6 Remove the ribbon if used 7 Rotate the printhead open lever clockwise until it locks the printhead in place P1048261 004 8 2242 Printer Configuration and Adjustment 101 Calibrate the Ribbon and Media Sensors 8 Press PAUSE to begin the media calibration process The PAUSE light turns off The SUPPLIES light flashes The control panel ZT230 printer only displays MEDIA RIBBON CAL CALIBRATING PLEASE WAIT When the process is complete The SUPPLIES light stops flashing The PAUSE light flashes yellow The control panel ZT230 printer only displays MEDIA RIBBON CAL RELOAD ALL CONTINUE 9 Rotate the printhead open lever 1 counterclockwise to release the print mechanism 2 XM 8 22 12 P1048261 004 102 Printer Configuration and Adjustment Calibrate the Ribbon and Media Sensors 10 Pull the media forward until a label is positioned under the media sensors 11 Reload the ribbon if used 12 Close the printhead 13
22. CLOSE ACTION v CALIBRATE A LOAD DEFAULTS FACTORY MEDIA RIBBON CAL f START DIAGNOSTIC MODE DISABLED 8 22 12 Set the Head Close Action Set the action for the printer to take when you close the printhead See Head Close Action on page 85 for more information Load Printer Defaults Use this menu item to restore all settings other than the network settings back to the factory defaults Use care when loading defaults because you will need to reload all settings that you changed manually See Load Defaults on page 86 for more information Other options are available by scrolling Calibrate the Media and Ribbon Sensors Use this menu item to adjust the sensitivity of the media and ribbon sensors See Media and Ribbon Sensor Calibration on page 87 for more information For instructions on how to perform a calibration procedure see Calibrate the Ribbon and Media Sensors on page 98 Enable Communication Diagnostics Mode Use this diagnostics tool to cause the printer to output the hexadecimal values for all data received by the printer See Communication Diagnostics Mode on page 87 for more information P1048261 004 Introduction ZT230 Printer Control Panel Display Y T rooLs Menu continued 26 Items in this menu are shown in the order in which they appear when you press the RIGHT ARROW For more information about these settings see Table 8 Calibration and Diagnostic Tools on page 83 Is
23. Crystal Display LCD appears in Arial font Command Line Examples File Names and Directories Command line examples file names and directories appear in Courier New font For example Type ZToo1s to get to the Post Install scripts in the bin directory Open the Zebra version number gt tar file in the root directory Icons and Advisory Words The following icons and advisory words are used to draw your attention to certain areas of text Caution Warns you of the potential for electrostatic discharge Caution Warns you of a potential electric shock situation Caution Warns you of a situation where excessive heat could cause a burn Caution Advises you that failure to take or avoid a specific action could result in physical harm to you gt gt gt p Caution Advises you that failure to take or avoid a specific action could result in physical No icon harm to the hardware Important Advises you of information that is essential to complete a task gt Note Indicates neutral or positive information that emphasizes or supplements important points of the main text B G Example Provides an example often a scenario to better clarify a section of text P1048261 004 8 22 12 1 Introduction This section provides a high level overview of the printer and its components Contents Printer COMpOnentS o ooooococo e m 14 Control Paneles se erm mph Ernie Eod eta ewig AO
24. FEED while turning on I the printer Hold FEED until the first control panel light turns off The printer prints a series of labels Figure 18 at various speeds and at darkness settings higher and lower than the darkness value shown on the configuration label Figure 18 FEED Test Label TTA V50 15 Print Speed 6 Relalive Darkness 3 ES 2 o moe do xf 196 pq ZAXPLLSSOJOMLCDAC THO 43 2 zfixmen bdo x ru apaga E a a ZANAN SIOONI 19 43088 51206820013 iR KL HNOPOR 39 e pede ghi jk mno 2DOTCD 4 See Figure 19 and Table 20 Inspect the test labels and determine which one has the best print quality for your application If you have a bar code verifier use it to measure bars spaces and calculate the print contrast If you do not have a bar code verifier use your eyes or the system scanner to choose the optimal darkness setting based on the labels printed in this self test 8 22 12 Troubleshooting 145 Printer Diagnostics Figure 19 Bar Code Darkness Comparison ROTATED BAR CODES E j gt gt mE Lm EB S A EN NE Em HE gt AEN mmm m roo ur A i M TH WANE 736 suemwuee MM JE E aCODE 39 gt IMM JE gt D o pis 9 m 77 SLIGHTLY DARK 00000000000 ACODE 39m ON Table 20 Judging Bar Code Quality
25. LANGUAGE Menu tei on page 32 See TOOLS Menu on page 24 E See SENSORS Menu on page 34 See NETWORK Menu See PORTS Menu on page 36 on page 28 Exit and return to the Idle Display Figure 5 8 22 12 P1048261 004 18 Introduction ZT230 Printer Control Panel Display Navigating through Screens in the Display Table 2 shows the options available for navigating through the screens in the control panel display Table 2 Navigation Idle Display XXXXXXX XXXXXXX At the Idle Display Figure 5 on page 17 press LEFT SELECT to go to the printer s Home menu Figure 6 on page 17 Home Menu C To move from icon to icon in the To select the highlighted menu Press LEFT SELECT to exit the Home menu press any of the icon and enter the menu press Home menu and return to the Idle ARROW buttons OK Display The printer automatically When an icon is selected its returns to the Idle Display after colors are reversed to highlight it 15 seconds of inactivity in the Home menu fei SETTINGS menu icon SETTINGS menu icon highlighted P1048261 004 8 22 12 Introduction ZT230 Printer Control Panel Display 19 Table 2 Navigation Continued User Menus Press LEFT SELECT to return to the Home menu The printer automatically returns to the Home menu after 15 seconds of inactivity in a user menu XXXXXXX Y XXXXXXX A Y O Vand A indicate that a value can be changed Any changes that you make ar
26. ORO Ge e e datos i os 15 ZT230 Printer Control Panel Display llle 17 Navigating through Screens in the Display 0 2000 eee eee eeee 18 SETTINGS Melocos 20 TOOLS Men ascitis 24 NETWORK Men ooococcoc 0c cece eee rr 28 LANGUAGE MENUS di 32 SENSORS Menu 2 020 000 e eee eee n 34 PORTS Men sucks a ieee eats age dha atime ect a e Re denis Balls aa nee ha 36 Types of Media 2 0 cee eee RR I II I 38 Ribbon Overview ooo 40 When to Use Ribbon 00000 cece teen eee 40 Coated Side of Ribbon 0000 eee 40 8 22 12 P1048261 004 Introduction Printer Components 14 Printer Components Note The components inside your printer are color coded The touch points that you will need to handle are colored gold inside the printers and are highlighted in gold in the illustrations in this manual The components associated with the ribbon system are made of black plastic while the components associated with media are made of gray plastic Those components and others are highlighted in light blue in the illustrations in this manual as needed Figure 1 shows the components inside the media compartment of your printer Depending on the printer model and the installed options your printer may look slightly different The components that are labeled are mentioned in procedures throughout this manual Figure 1 Printer Components 2 1 Control
27. Print Quality Description Too dark Labels that are too dark are fairly obvious They may be readable but not in spec The normal bar code bars increase in size Theopenings in small alphanumeric characters may fill in with ink e Rotated bar code bars and spaces run together Slightly dark Slightly dark labels are not as obvious The normal bar code will be in spec Small character alpha numerics will be bold and could be slightly filled in Therotated bar code spaces are small when compared to the in spec code possibly making the code unreadable 8 22 12 P1048261 004 146 Troubleshooting Printer Diagnostics Table 20 Judging Bar Code Quality Continued Print Quality n spec Description The in spec bar code can only be confirmed by a verifier but it should exhibit some visible characteristics The normal bar code will have complete even bars and clear distinct spaces Therotated bar code will have complete even bars and clear distinct spaces Although it may not look as good as a slightly dark bar code the bar code will be in spec In both normal and rotated styles small alphanumeric characters look complete Slightly light Slightly light labels are in some cases preferred to slightly dark ones for in spec bar codes Both normal and rotated bar codes will be in spec but small alphanumeric characters may not be complete Too
28. Printhead Pressure 0 cece rn 103 Adjust Ribbon Tension 0 0 00 106 Remove Used Ribbon 0 cee n 107 4 Routine Maintenance 2c eee ee eee eens 109 Cleaning Schedule and Procedures 0 6c eee tee 110 Clean the Exterior the Media Compartment and the Sensors 111 Clean the Printhead and Platen Roller 0 0 cece eee 112 Clean the Peel Assembly oooococcocooc ne 116 Clean the Cutter Module 0 eee tee 120 Replacing Printer Components 0 eee 124 Ordering Replacement Parts 0 0c ee tte 124 Recycling Printer Components 0 00 cece tee eee 124 ILUDFICATION ites ae he te cag IIA A AA ee ewes AES 124 2 POUDISSTIOONUNG ciciccirwcees renen dna maaa e us eee eer RES eee 125 Troubleshooting Checklist oooooocococoncr III 126 Meaning of Indicator Lights 0 0 cee I 127 Printing ISSUES 3 53 xs xe e Rec dm a eR neta bbe c Rd Us oe aoe Se p 129 Ribbon Problems use enik e emn hmm qe PA e Packs PR eee ee ee 132 P1048261 004 8 22 12 Contents 7 Eror Messages scenes rara RARA eens RI Ree eee ee 134 Communications Problems lesser 138 Miscellaneous Issues ooooooooooor tee 139 Printer Diagnostics etsisi reisiin a ea a a a 141 Power On Self Test irria bad iii Le Ri a ioa Aoa a Da ORA R is 141 CANCEL Self TeSt enun aiia aaas a E a ERE e oes sp See rk AE RE 142
29. Select the mode that matches what is used in your label formats ZPL MODE See ZPL Mode on page 94 for more information ZPL Il Sensors Menu Shortcut To be taken to the next user menu press OK or press RIGHT SELECT to select GO C SENSOR TYPE TRANSMISSIVE A To continue to navigate in the same user menu press the LEFT ARROW or RIGHT ARROW LANGUAGE ZPL MODE ZPLII ENGLISH A v 8 22 12 P1048261 004 Introduction ZT230 Printer Control Panel Display 34 ca SENSORS Menu Items in this menu are shown in the order in which they appear when you press the RIGHT ARROW For more information about these settings see Table 11 Sensor Settings on page 95 Select the Media Sensor Select the media sensor that is appropriate for the media that you SENSOR TYPE are using The reflective sensor can be used with all media types REFLECTIVE The transmissive sensor should be used only for simple gap media See Sensor Type on page 95 for more information Calibrate the Media and Ribbon Sensors Use this menu item to adjust the sensitivity of the media and MEDIA RIBBON CAL ribbon sensors For instructions on how to perform a calibration procedure see Calibrate the Ribbon and Media Sensors on page 98 Print a Sensor Profile Use this menu item to print a sensor profile PRINT INFORMATION See Print Information on page 83 or Sensor Profile on page 149 v SENSOR PROFILE A for more information Othe
30. Set the DIAGNOSTICS MODE option to ENABLED For methods see Communication Diagnostics Mode on page 87 The printer enters diagnostics mode and prints any data received from the host computer on a test label 3 Check the test label for error codes For any errors check that your communication parameters are correct Errors show on the test label as follows FE indicates a framing error Ok indicates an overrun error PE indicates a parity error NE indicates noise 4 Turn the printer off O and then back on I to exit this self test and return to normal operation P1048261 004 8 22 12 Troubleshooting 149 Printer Diagnostics Sensor Profile Use the sensor profile image which will extend across several actual labels or tags to troubleshoot the following situations The printer experiences difficulty in determining gaps web between labels The printer incorrectly identifies preprinted areas on a label as gaps web The printer cannot detect ribbon With the printer in the Ready state print a sensor profile in one of these ways Using the buttons on a Turn off O the printer the control panel b Press and hold FEED CANCEL while turning on 1 the printer c Hold FEED CANCEL until the first control panel light turns off Using ZPL a Send the JG command to the printer See the Zebra Programming Guide for more information about this command Z 1230 printer only 9 On the
31. Table 19 Miscellaneous Printer Problems Continued Problem Possible Cause Recommended Solution All indicator lights Internal electronic or firmware Call a service technician are on nothing is on failure the display if the printer has a display and the printer locks up The printer locks up Main logic board failure Call a service technician while running the Power On Self Test P1048261 004 8 22 12 Troubleshooting 141 Printer Diagnostics Printer Diagnostics Self tests and other diagnostics provide specific information about the condition of the printer The self tests produce sample printouts and provide specific information that helps determine the operating conditions for the printer Important Use full width media when performing self tests If your media is not wide enough the test labels may print on the platen roller To prevent this from happening check the print width and ensure that the width is correct for the media that you are using Each self test is enabled by pressing a specific control panel key or combination of keys while turning on I the printer power Keep the key s pressed until the first indicator light turns off The selected self test automatically starts at the end of the Power On Self Test E Note When performing these self tests do not send data to the printer from the host e If your media is shorter than the label to be printed the test label continues on
32. Transfer Mode After every roll of ribbon Ribbon sensor Air blow Media path Solvent Ribbon path Solvent Pinch roller part of Peel Off option Solvent Cutter If cutting continuous Solvent After every roll of media or more often module pressure sensitive media depending upon your application and media If cutting tag stock or label Solvent and After every two or three rolls of media liner material air blow Tear off peel off bar Solvent Once a month Take label sensor Air blow Once every six months Zebra recommends using Preventive Maintenance Kit part number 47362 In place of this kit you may use a clean swab dipped in a solution of isopropyl alcohol minimum 90 and deionized water maximum 10 P1048261 004 8 22 12 Routine Maintenance 111 Cleaning Schedule and Procedures Clean the Exterior the Media Compartment and the Sensors Over time dust grime and other debris may build up on the outside and inside of your printer particularly in a harsh operating environment Printer Exterior You may clean the exterior surfaces of the printer with a lint free cloth and a small amount ofa mild detergent if necessary Do not use harsh or abrasive cleaning agents or solvents Important Zebra is not responsible for damage caused by the use of cleaning fluids on this printer Media Compartment and Sensors To clean the sensors complete these steps 1 Brush air blow or vacuum any accumul
33. adjustments to the printer Contents Changing Printer Settings llle IIIA 78 Print Settings necs x up as mis 79 Calibration and Diagnostic Tools 20 0c c eee eet eee 83 Network Settings 0 0 0 eee eee eee eee eens 89 Language Settings eet ene 92 Sensor Settings 0 0 0 0 eee een 95 Port Settings EE 96 Calibrate the Ribbon and Media Sensors o ooocococcocococ eee 98 Adjust the Printhead Pressure 2 0 0 eee 103 Adjust Ribbon Tension 0 0c eect teens 106 Remove Used Ribbon 20 0 cee I Ih 107 P1048261 004 78 Printer Configuration and Adjustment Changing Printer Settings Changing Printer Settings This section presents the printer settings that you can change and identifies the tools for changing them These tools include the following ZPL and Set Get Do SGD commands See the Zebra Programming Guide for more information For ZT230 printers only the printer s control panel display See Z7230 Printer Control Panel Display on page 17 for more information The printer s web pages when the printer has an active wired or wireless print server connection See the ZebraNet Wired and Wireless Print Servers User Guide for more information Copies of the referenced manuals are available at http www zebra com manuals or on the user CD that came with your printer This section contains the following subsections Print Settings on page
34. alphanumeric string default 125 Related ZPL command s none SGD command used wlan essid Control panel menu item MAC ADDRESS on page 29 Printer web page View and Modify Printer Settings Network Communications Setup Wireless Setup 8 22 12 Reset Network 8 22 12 Printer Configuration and Adjustment 91 Changing Printer Settings Table 9 Network Settings Continued This option resets the wired or wireless print server You must reset the print server to allow any changes to the network settings to take effect Accepted values N A Related ZPL command s WR SGD command used device reset Control panel menu item RESET NETWORK on page 30 Printer web page Print Server Settings gt Factory Print Server Settings P1048261 004 92 Printer Configuration and Adjustment Changing Printer Settings Language Settings Table 10 Language Settings Language If necessary change the language that the printer displays This change affects the words shown on the following the Home menu e the user menus e error messages the printer configuration label the network configuration label and other labels that you can select to print through the user menus zr Note The selections for this parameter are displayed in the actual languages to make it easier for you to find one that you are able to read Accepted values ENGLISH SPANISH FRENCH
35. parameter for at least 7 0 inches 178 mm AaBbCcDdEeFfGgHhliJjKkLI MmNnOoPpQqRrSsTtUuVv WwXxYyZz1234567890 Q AB 2 s3 lt gt IL AaBbCcDdEeFfGgHhliJjKKLI MmNnOoPpQqRISsTtUuVv WwXxYyZz12345678901 SAA AL w napedu B MmNnOoPpQgRrSsTtUuVv WwXxYyZz1234567890 Qi S95 amp 2I eL AaBbCeDdEcFfGgHhliJKkLI MmNnOoPpQgRiSsTIUuVv WwXxYyZz1234567890 SEE OT 1 Label length including interlabel gap 2 Interlabel gap 3 Set the maximum label length to approximately P1048261 004 this value Accepted values 0 to the maximum label length supported by the printer Related ZPL command s ML SGD command used ezpl label length max Control panel menu item LABEL LENGTH MAX on page 22 Printer web page View and Modify Printer Settings gt Media Setup gt Maximum Length 8 22 12 Printer Configuration and Adjustment 83 Changing Printer Settings Calibration and Diagnostic Tools Print Information 8 22 12 Table 8 Calibration and Diagnostic Tools Print the specified information on one or more labels Accepted values SETTINGS prints the printer configuration label NETWORK prints the settings for any print server that is installed FORMATS prints the available formats stored in the printer s RAM Flash memory or optional memory card e IMAGES prints the available images stored in the printer s RAM F
36. select print mode through user menu 21 8 22 12 perforated media 38 PH NOT AUTHENTICATED message 135 power connect to power source 49 power cord specifications 50 site selection 45 Power On Self Test POST 141 power up action how to change 84 user menu item 24 print darkness setting 79 PRINT HEAD OVERTEMP message 136 print information how to print various printer information 83 NETWORK MENU network configuration label 30 SENSORS menu sensor profile 34 TOOLS menu printer configuration label 24 print method how to specify 80 user menu item 20 print mode how to select 81 user menu item 21 print quality bar code does not scan 131 darkness comparison during FEED self test 144 printhead pressure adjustment 103 troubleshooting 129 print server active print server user menu item 29 characteristics of wired connection 47 characteristics of wireless connection 48 default gateway user menu item 28 ways to view or set 89 ESSID user menu item 29 ways to view 90 IP address user menu item 28 ways to view or set 89 IP protocol user menu item 29 ways to select IP protocol 90 MAC address user menu item 29 ways to view 90 network configuration label user menu item 30 ways to print 83 no print server message 28 8 22 12 Index 163 print server continued reset network settings user menu item 30 ways to reset 91 subnet mask user menu item 28 ways to view or set 89 print spee
37. the FEED Self Test on page 144 to determine the optimal settings for your printer See Print Speed on page 79 for how to change the print speed You are using an incorrect combination of labels and ribbon for your application 1 Switch to a different type of media or ribbon to try to find a compatible combination 2 If necessary consult your authorized Zebra reseller or distributor for information and advice The printer is set at an incorrect darkness level For optimal print quality set the darkness to the lowest possible setting for your application You may want to perform the FEED Self Test on page 144 to determine the ideal darkness setting See Print Darkness on page 79 for how to change the darkness setting The printhead is dirty Clean the printhead and platen roller See Clean the Printhead and Platen Roller on page 112 Incorrect or uneven printhead pressure Set the printhead pressure to the minimum needed for good print quality See Adjust the Printhead Pressure on page 103 Loss of printing registration on labels Excessive vertical drift in top of form The platen roller is dirty Clean the printhead and platen roller See Clean the Printhead and Platen Roller on page 112 Media guides are positioned improperly Ensure that the media guides are properly positioned See Load the Media on page 60 registration The media type is set Set the printer for the
38. to Use Printer Options Required Use if the printer has the Peel Off option or the Liner Take Up option The Liner Take Up option is available only on the ZT230 printer Printer Actions The printer peels the label from the liner during printing and then pauses until the label is removed The liner exits the front of the printer n Peel Off mode the liner exits the front of the printer In Peel Off mode with Liner Take Up the liner winds onto the liner take up spindle or the rewind spindle Peel Off mode shown without a ribbon system C3 Peel Off mode with Liner Take Up shown using direct thermal media and no ribbon P1048261 004 54 Printer Setup and Operation Select a Print Mode Print Mode Table 6 Print Modes and Printer Options Printer Actions When to Use Printer Options Required Use if the printer has a cutter option when you want the labels to be cut apart The printer prints a label and then cuts it free P1048261 004 Cutter mode shown using direct thermal media and no ribbon 8 22 12 Printer Setup 55 Load the Ribbon Load the Ribbon 8 22 12 Note This section applies only to printers that have the Thermal Transfer option installed Ribbon is used only with thermal transfer labels For direct therm
39. 004 Caution An improperly connected printhead data or power cable can cause this error message The printhead may be hot enough to cause severe burns Allow the printhead to cool The printhead temperature is approaching its lower operating limit Continue printing while the printhead reaches the correct operating temperature If the error remains the environment may be too cold for proper printing Relocate the printer to a warmer area The printhead data cable is not properly connected Call a service technician to hook up the printhead properly The printhead has a faulty thermistor Call a service technician to replace the printhead 8 22 12 Table 17 Error Messages Continued Display Indicator Lights CUT ERROR STATUS light steady red PAUSE light steady yellow Possible Cause A Troubleshooting Error Messages Recommended Solution Caution The cutter blade is sharp Do not touch or rub the blade with your fingers The cutter blade is in the media path Turn off the printer power and unplug the printer Inspect the cutter module for debris and clean as needed following the cleaning instructions in Clean the Cutter Module on page 120 OUT OF MEMORY STORING GRAPHIC OUT OF MEMORY STORING FORMAT OUT OF MEMORY STORING BITMAP OUT OF MEMORY STORING FONT 8 22 12 There is not enough memory to perform the function specified on the second line of
40. 04 126 Troubleshooting Troubleshooting Checklist Troubleshooting Checklist If an error condition exists with the printer review this checklist a a a a Are noncontinuous labels being treated as continuous labels If yes calibrate the printer Is the printer reporting a ribbon error when ribbon is loaded properly If yes calibrate the printer Are you experiencing problems with print quality If yes see Printing Issues on page 129 Are you experiencing communications problems If yes see Communications Problems on page 138 If the labels are not printing or advancing correctly review this checklist a a a a Are you using the correct type of labels Review the types of label in Types of Media on page 38 Are you using a label that is narrower than the maximum print width Adjust the print width if necessary Review the ribbon and media loading illustrations in Load the Ribbon on page 55 and Load the Media on page 60 Does the printhead need to be adjusted If yes adjust the toggle pressure on the printhead Do the sensors need to be calibrated If yes calibrate the printer If none of the above suggestions correct the problem review this checklist a a P1048261 004 Perform one or more of the self tests given in Printer Diagnostics on page 141 Use the results to help identify the problem If you are still having problems see Contacts on page 11 for customer support informati
41. 12 Printer Setup 61 Load the Media 3 Insert media into the printer Follow the instructions for roll or fanfold media as appropriate ds Roll Media a Remove and discard any tags or labels that are dirty or that are held by adhesives or tape a LA DN b Slide out and flip down the media supply guide Fanfold Media a Slide out and flip down the media supply guide b Insert the fanfold media through the rear of the printer P1048261 004 62 Printer Setup Load the Media P1048261 004 os Roll Media Continued O c Place the roll of media on the media supply hanger Push the roll back as far as it will go E d Flip up the media supply guide 2l e Slide in the media supply guide until it touches the edge of the roll kK S Fanfold Media Continued c Drape the media over the media supply hanger d Flip up the media supply guide e Slide in the media supply guide until it touches the edge of the media f Continue with the remaining steps as shown for roll media 8 22 12 Printer Setup 63 Load the Media 4 Slide the outer media guide all the way out 5 Slide the media under the media dancer assembly and the print mechanism Allow the end of the media to extend out of the front of the printer 8 2242 P1048261 004 64 Printer Setup Load the Media 6 Make sure that the media passes through the slot in the transmissive medi
42. 2400 to 115000 baud parity bits character 7 or 8 data bit and XON XOFF RTS CTS or DTR DSR handshake protocol required 750mA at 5 V from pins 1 and 9 USB 1 1 data interface Optional interface one of the following e 8 bit parallel data interface nibble mode compliant 10 100 internal Ethernet e 802 11a b g n wireless card support 8 22 12 Printing Specifications Print resolution Specifications Printing Specifications 153 203 dpi dots per inch 8 dots mm 300 dpi 12 dots mm Dot size nominal 203 dpi 0 0043 in x 0 0052 in width x length 0 110 mm x 0 132 mm 300 dpi 0 0043 in x 0 0052 in 0 110 mm x 0 132 mm Maximum print width 203 dpi 4 25 in 108 mm 300 dpi 4 16 in 105 7 mm Bar code modulus X 203 dpi 5 mil to 50 mil dimension 300 dpi 3 3 mill to 33 mil Programmable constant print speeds 203 dpi and 300 dpi Per second 2in 51 mm 3in 76 mm 4in 102 mm Sin 127 mm 6in 152 mm Ribbon Specifications Model ZT230 ZT220 ZT210 Ribbon Minimum gt 2 in gt 51 mm width Maximum 4 3 in 110 mm Maximum ribbon length 1476 ft 450 m 984 ft 300 m 984 ft 300 m 3 1 media to ribbon 2 1 media to ribbon 2 1 media to ribbon roll ratio roll ratio roll ratio Ribbon core inside diameter 1 in 25 mm Zebra recommends using ribbon that is at least as wide as the media to protect the printhead from wear
43. 4 E electronics cover 14 enable ZBI ways to tell if ZBI is enabled 88 ZBI enabled user menu item 26 error messages 134 ESSID user menu item 29 ways to view 90 Ethernet characteristics of a wired connection 47 characteristics of wireless connection 48 external view of printer 14 8 22 12 F fanfold media described 39 loading 61 FCC compliance 4 feed a label how to set as head close action 85 how to set as power up action 84 ZT210 printer 16 Z 1220 printer 16 Z T1230 printer 15 FEED button FEED and PAUSE self test 147 FEED self test 144 ZT210 printer control panel 16 Z 1220 printer control panel 16 ZT230 printer control panel 15 fonts label 83 formats label 83 G gap notch illustrations 38 selecting media type 79 sensor selection through user menu 34 setting media type through user menu 20 ways to select media sensor type 95 gateway user menu item 28 ways to view or set 89 H HEAD COLD message 136 HERD COLD message cycling with other messages 136 displaying alone 136 HEAD OPEN message 134 head close action how to change 85 user menu item 25 Home menu 17 host handshake user menu item 36 ways to set 97 8 22 12 Index 161 idle display described 17 how to change what displays 84 user menu item 24 images distorted on labels 138 images label 83 indicator lights combined with error message on ZT230 134 troubleshooting 127 ZT210 printer control pane
44. 48261 004 Routine Maintenance Cleaning Schedule and Procedures Cleaning Schedule and Procedures Routine preventive maintenance is a crucial part of normal printer operation By taking good care of your printer you can minimize the potential problems that you might have with it and help to achieve and to maintain your standards for print quality Over time the movement of media or ribbon across the printhead wears through the protective ceramic coating exposing and eventually damaging the print elements dots To avoid abrasion Clean the printhead frequently Minimize printhead pressure and burn temperature darkness settings by optimizing the balance between the two When using Thermal Transfer mode ensure that the ribbon is as wide or wider than the media to prevent exposing the printhead elements to the more abrasive label material Important Zebra is not responsible for damage caused by the use of cleaning fluids on this printer Specific cleaning procedures are provided on the following pages Table 13 shows the recommended cleaning schedule These intervals are intended as guidelines only You may have to clean more often depending upon your application and media Table 13 Recommended Cleaning Schedule Area Method Interval Printhead Solvent Direct Thermal Mode After every roll of Platen roller Salvent media or 500 feet of fanfold media Media sensors Air blow Thermal
45. 79 Calibration and Diagnostic Tools on page 83 Network Settings on page 89 Language Settings on page 92 Sensor Settings on page 95 Port Settings on page 96 P1048261 004 8 22 12 Printer Configuration and Adjustment 79 Changing Printer Settings Print Settings Table 7 Print Settings Print Set the darkness to the lowest setting that provides good print quality If you set the darkness Darkness too high the label image may print unclearly bar codes may not scan correctly the ribbon may burn through or the printhead may wear prematurely If desired use the FEED Self Test on page 144 to determine the best darkness setting Accepted values 0 0 30 0 Related ZPL command s MD SD SGD command used print tone Control panel menu item DARKNESS on page 20 Printer web page View and Modify Printer Settings General Setup Darkness Print Speed Select the speed for printing a label given in inches per second Slower print speeds typically yield better print quality Accepted values 2 3 4 5 6 Related ZPL command s PR SGD command used media speed Control panel menu item PRINT SPEED on page 20 Printer web page N A Media Type Select the type of media that you are using e Ifyou select CONTINUOUS you must include a label length in your label format LL if you are using ZPL Ifyou select GAP NOTCH or MARK for various non continuous media the printer fee
46. Bits Value Select the data bits value that matches the one being used by the host computer Accepted values 7 8 Related ZPL command s sc SGD command used comm data_bits Control panel menu item DATA BITS on page 36 Printer web page View and Modify Printer Settings gt Serial Communications Setup Set the Parity Value Select the parity value that matches the one being used by the host computer Accepted values NONE EVEN ODD Related ZPL command s sc SGD command used comm parity Control panel menu item PARITY on page 36 Printer web page View and Modify Printer Settings gt Serial Communications Setup 8 22 12 Host Handshake 8 22 12 Printer Configuration and Adjustment 97 Changing Printer Settings Table 12 Port Settings Continued Set the Host Handshake Protocol Value Select the handshake protocol that matches the one being used by the host computer Accepted values XON XOFF RTS CTS DSR DTR Related ZPL command s sc SGD command used comm handshake Control panel menu item HOST HANDSHAKE on page 36 Printer web page View and Modify Printer Settings gt Serial Communications Setup P1048261 004 98 Printer Configuration and Adjustment Calibrate the Ribbon and Media Sensors Calibrate the Ribbon and Media Sensors Use the procedure in this section to calibrate the printer which adjusts the sensitivity of the
47. Cutter Module If the cutter is not cutting the labels cleanly or if it jams with labels clean the cutter Caution For personnel safety always power off and unplug the printer before performing this procedure To clean the cutter module complete these steps 1 Raise the media door 2 Turn the printer off O and unplug the printer from its power source 3 Remove media that is loaded through the cutter module 4 Loosen and remove the thumbscrew and lock washer on the cutter shield E7 P1048261 004 8 22 12 A 8 22 12 Routine Maintenance 121 Cleaning Schedule and Procedures 5 Caution The cutter blade is sharp Do not touch or rub the blade with your fingers Remove the cutter shield 6 If necessary rotate the cutter motor thumbscrew to fully expose the V shaped cutter blade 1 P1048261 004 122 Routine Maintenance Cleaning Schedule and Procedures 7 Using the swab from the Preventive Maintenance Kit part number 47362 wipe along the upper cutting surface 1 and the cutter blade 2 In place of the Preventive Maintenance Kit you may use a clean swab dipped in a solution of isopropyl alcohol minimum 90 and deionized water maximum 1096 Allow the solvent to evaporate 1 2 8 A Caution The cutter blade is sharp For operator safety replace the cutter shield Replace the cutter shield 1 and secure it with the thumbscrew and lock washer that you removed earlier 2
48. GERMAN ITALIAN NORWEGIAN PORTUGUESE SWEDISH DANISH SPANISH 2 DUTCH FINNISH Related ZPL command s KL SGD command used display language Control panel menu item SETTINGS menu LANGUAGE on page 22 LANGUAGE menu LANGUAGE on page 32 Printer web page View and Modify Printer Settings gt General Setup gt Language ZPL Enable ZPL Override Override P1048261 004 Enable this menu item to prevent the following ZPL commands from changing the printer s current settings e MM print mode e MT Direct Thermal or Thermal Transfer print method e MN media type non continuous or continuous When this menu item is disabled these commands override the printer s settings Accepted values DISABLED ENABLED Related ZPL command s none SGD command used zpl zpl override Control panel menu item ZPL OVERRIDE on page 32 Printer web page none 8 22 12 Command Character Printer Configuration and Adjustment 93 Changing Printer Settings Table 10 Language Settings Continued Set the Format Command Prefix Value The format command prefix is a two digit hex value used as a parameter place marker in ZPL ZPL II format instructions The printer looks for this hex character to indicate the start of a ZPL ZPL II format instruction Set the format command character to match what is used in your label formats Important You cannot use the same hex value for the format command prefix control
49. Modify Printer Settings gt General Setup gt Print Mode Label Left If necessary shift the print position horizontally on the label Positive numbers move the left Position edge of the image toward the center of the label by the number of dots selected while negative numbers move the left edge of the image toward the left edge of the label Accepted values 9999 to 9999 Related ZPL command s LS SGD command used zpl left position Control panel menu item LEFT POSITION on page 21 Printer web page View and Modify Printer Settings gt Advanced Setup gt Left Position 8 22 12 P1048261 004 82 Printer Configuration and Adjustment Changing Printer Settings Table 7 Print Settings Continued Reprint When reprint mode is enabled you can reprint the last label printed by pressing and holding Mode PAUSE CANCEL on the printer s control panel Accepted values ON OFF Related ZPL command s JZ SGD command used ezpl reprint mode Control panel menu item REPRINT MODE on page 22 Printer web page N A Maximum Set the maximum label length to a value that is at least 1 0 in 25 4 mm greater than the Label Length actual label length plus the interlabel gap If you set the value to one that is smaller than the label length the printer assumes that continuous media is loaded and the printer cannot calibrate For example if the label length is 6 0 inches 152 mm including the interlabel gap set the
50. OGIES Zebra Technologies Corporation Zebra Technologies Corporation 475 Half Day Road Suite 500 Lincolnshire IL 60069 USA T 1 847 634 6700 Toll free 1 866 230 9494 F 1 847 913 8766 Zebra Technologies Europe Limited Dukes Meadow Millboard Road Bourne End Buckinghamshire SL8 5XF UK T 44 0 1628 556000 F 44 0 1628 556001 Zebra Technologies Asia Pacific LLC 120 Robinson Road 06 01 Parakou Building Singapore 068913 T 65 6858 0722 F 65 6885 0838 http www zebra com 2012 ZIH Corp P1048261 004
51. OWER CURRENT TX RATE WEP TYPE WLAN SECURITY WEP INDEX POOR SIGNAL PREAMBLE ASSOCIATED REGION CODE COUNTRY CODE CHANNEL MASK FIRMWARE IN THIS PRINTER IS COPYRIGHTED P1048261 004 8 22 12 Troubleshooting 143 Printer Diagnostics PAUSE Self Test This self test can be used to provide the test labels required when making adjustments to the printer s mechanical assemblies or to determine if any printhead elements are not working Figure 17 shows a sample printout To perform a PAUSE self test complete these steps 1 Turn off O the printer 2 Press and hold PAUSE while turning on 1 the printer Hold PAUSE until the first control panel light turns off The initial self test prints 15 labels at the printer s slowest speed and then automatically pauses the printer Each time PAUSE is pressed an additional 15 labels print Figure 17 shows a sample of the labels Figure 17 PAUSE Test Label 1234507890 123456 76901 2345678901 23456 76901 2345078901234 1234567 LL SSE UU ULL LLL o e 567890 While the printer is paused pressing CANCEL alters the self test Each time PAUSE Is pressed 15 labels print at 6 in 152 mm per second While the printer is paused pressing CANCEL again alters the self test a second time Each time PAUSE is pressed 50 labels print at the printer s s
52. Printer Problems Possible Cause The language parameter was changed through the control panel or a firmware command The display may need replacing Some parameters are set incorrectly Recommended Solution 1 Onthe control panel display scroll to LANGUAGE Menu 2 Press OK to access the items in this menu 3 Usethe UP ARROW or DOWN ARROW to scroll through the language selections The selections for this parameter are displayed in the actual languages to make it easier for you to find one that you are able to read 4 Selectthe language that you want to display Call a service technician 1 Check the parameters and change or reset if necessary 2 Turn the printer off O and then on I A firmware command turned off the ability to change the parameter A firmware command changed the parameter back to the previous setting If the problem persists there may be a problem with the main logic board The printer was not calibrated for the media being used Refer to the Programming Guide for ZPL ZBI Set Get Do Mirror and WML or call a service technician Call a service technician Calibrate the printer See Calibrate the Ribbon and Media Sensors on page 98 The printer is configured for continuous media Set the printer for the correct media type gap notch continuous or mark See Media Type on page 79 P1048261 004 140 Troubleshooting Miscellaneous Issues
53. Rien ee Eun Connect the Printer to a Power Source 000 cee eee eee eee Power Cord Specifications 000 ccc eee eee Select a Print Mode Load the Ribbon seemed meiden cnet td tits Load the Media cssc nume laure ay due e eem vide P1048261 004 44 Printer Setup and Operation Handling the Printer Handling the Printer This section describes how to handle your printer Unpack and Inspect the Printer When you receive the printer immediately unpack it and inspect for shipping damage Save all packing materials Check all exterior surfaces for damage Raise the media door and inspect the media compartment for damage to components If you discover shipping damage upon inspection Immediately notify the shipping company and file a damage report Keep all packaging material for shipping company inspection Notify your authorized Zebra reseller Important Zebra Technologies is not responsible for any damage incurred during the shipment of the equipment and will not repair this damage under warranty Store the Printer If you are not placing the printer into immediate operation repackage it using the original packing materials You may store the printer under the following conditions Temperature 40 F to 140 F 40 to 60 C Relative humidity 5 to 85 non condensing Ship the Printer If you must ship the printer Turn off O the printer and disconnect all cables
54. ZBI Enabled This menu item indicates ifthe Zebra Basic Interpreter ZBI 2 0 ZBI ENABLED option is enabled on your printer If you would like to purchase this NO option contact your Zebra reseller for more information See Enable ZBI on page 88 for more information Run a ZBI Program If ZBI programs exist on your printer they are listed If no RUN ZBI PROGRAM program exists NONE is listed NONE If you wish to run a ZBI program that you have downloaded to your printer select it from this menu and then press RIGHT SELECT to select RUN Ifno program exists the RUN option does not perform an action See Run a ZBI Program on page 88 for more information This menu item appears only if ZBI is enabled on your printer and no ZBI program is running Stop a ZBI Program If a ZBI program is running the printer lists it If you wish to stop STOP ZBI PROGRAM the program press RIGHT SELECT to select STOP NONE See Stop a ZBI Program on page 88 for more information This menu item appears only if ZBI is enabled on your printer and a ZBI program is running P1048261 004 8 22 12 Introduction 27 ZT230 Printer Control Panel Display Y T rooLs Menu continued NETWORK MENU 8 22 12 Network Menu Shortcut To be taken to the next user menu press OK or press RIGHT SELECT to select GO GO NO PRINT SERVER g INSTALLED IP ADDRESS 000 000 000 000 To continue to navigate in the same user me
55. Zebra ZT210 ZT220 ZT230 User Guide ZEBRA TECHNOLOGIES P1048261 004 Rev A 2012 ZIH Corp The copyrights in this manual and the software and or firmware in the printer described therein are owned by ZIH Corp and Zebra s licensors Unauthorized reproduction of this manual or the software and or firmware in the printer may result in imprisonment of up to one year and fines of up to 10 000 17 U S C 506 Copyright violators may be subject to civil liability This product may contain ZPL ZPL II9 and ZebraLink programs Element Energy Equalizer Circuit E38 and Monotype Imaging fonts Software O ZIH Corp All rights reserved worldwide ZebraLink and all product names and numbers are trademarks and Zebra the Zebra logo ZPL ZPL II Element Energy Equalizer Circuit and E Circuit are registered trademarks of ZIH Corp All rights reserved worldwide All other brand names product names or trademarks belong to their respective holders For additional trademark information please see Trademarks on the product CD Proprietary Statement This manual contains proprietary information of Zebra Technologies Corporation and its subsidiaries Zebra Technologies It is intended solely for the information and use of parties operating and maintaining the equipment described herein Such proprietary information may not be used reproduced or disclosed to any other parties for any other purpose without the express w
56. a sensor 1 and under the inner media guide 2 The media should just touch the back of the transmissive media sensor slot 7 In which print mode will your printer be operating For more information on print modes see Select a Print Mode on page 52 If using Tear Off mode 9 6 z A o P1048261 004 Then Continue with Final Steps for Tear Off Mode on page 66 8 22 12 8 22 12 If using Peel Off mode with or without Liner Take Up Cutter mode Printer Setup 65 Load the Media Then Continue with Final Steps for Peel Off Mode with or without Liner Take Up on page 68 Continue with Final Steps for Cutter Mode on page 74 P1048261 004 66 Printer Setup Load the Media Final Steps for Tear Off Mode P1048261 004 8 2242 Printer Setup 67 Load the Media 9 Rotate the printhead open lever clockwise until it locks the printhead in place 10 Set the printer to Tear Off mode for more information see Print Mode on page 81 11 Close the media door 12 Press PAUSE to exit pause mode and enable printing The printer may perform a label calibration or feed a label depending on your settings 13 If desired perform the CANCEL Self Test on page 142 to verify that your printer is able to print Media loading in Tear Off mode is complete
57. ach time you change the roll of ribbon To remove used ribbon complete these steps 1 Has the ribbon run out If the ribbon Then Ran out Continue with the next step Did not run out a Cut or break the ribbon before the ribbon take up spindle b Continue with the next step 2 Slide the core with the used ribbon off of the ribbon take up spindle 3 Discard the used ribbon You may reuse the empty core from the ribbon supply spindle by moving it to the ribbon take up spindle 4 Reload the ribbon following the instructions in Load the Ribbon on page 55 8 2242 P1048261 004 108 Printer Configuration and Adjustment Remove Used Ribbon P1048261 004 8 22 12 8 22 12 Routine Maintenance This section provides routine cleaning and maintenance procedures Contents Cleaning Schedule and Procedures 20 0 cece e eee eee eee 110 Clean the Exterior the Media Compartment and the Sensors 111 Clean the Printhead and Platen Roller 20002e cece ee o 112 Clean the Peel Assembly ooooccoocccoco tte teens 116 Clean the Cutter Module 0 0000s 120 Replacing Printer Components 2000 ec eee cece eee eee 124 Ordering Replacement Parts 0 0c cece eee eee eee eee eee 124 Recycling Printer Components 20002 0c e eee eee eee eee 124 L bFIGatlOh a duree mea Nea dire ius 124 P10
58. ack as far as it will go 8 2242 P1048261 004 58 Printer Setup Load the Ribbon 7 Wind the ribbon clockwise around the core on the ribbon take up spindle Turn the spindle enough to wind the ribbon around it several times 8 If media is already loaded rotate the printhead open lever clockwise until it locks the printhead in place Otherwise continue with Load the Media on page 60 P1048261 004 8 2242 Printer Setup 59 Load the Ribbon 9 Close the media door 10 If necessary press PAUSE to enable printing 8 2242 P1048261 004 60 Printer Setup Load the Media Load the Media Use the instructions in this section for loading roll or fanfold media in any print mode Caution While performing any tasks near an open printhead remove all rings watches hanging necklaces identification badges or other metallic objects that could touch the printhead You are not required to turn off the printer power when working near an open printhead but Zebra recommends it as a precaution If you turn off the power you will lose all temporary settings such as label formats and you must reload them before you resume printing To load media complete these steps 1 Raise the media door Caution The printhead may be hot and could cause severe burns Allow the N printhead to cool Rotate the printhead open lever 1 counterclockwise to release the printhead mechanism 2 P1048261 004 8 22
59. age 60 The sensors could not detect the Calibrate the printer See Calibrate the Ribbon media or ribbon and Media Sensors on page 98 The sensors are dirty or Ensure that the sensors are clean and properly positioned improperly positioned The media type is set Set the printer for the correct media type incorrectly gap notch continuous or mark See Media Type on page 79 8 22 12 P1048261 004 132 Troubleshooting Ribbon Problems Ribbon Problems Table 16 identifies problems that may occur with ribbon the possible causes and the recommended solutions Problem Broken or melted ribbon Table 16 Ribbon Problems Possible Cause Darkness setting too high Recommended Solution 1 Reduce the darkness setting See Print Darkness on page 79 for how to change the darkness setting 2 Clean the printhead thoroughly See Clean the Printhead and Platen Roller on page 112 The ribbon is coated on the wrong side and cannot be used in this printer Replace the ribbon with one coated on the correct side For more information see Coated Side of Ribbon on page 40 Ribbon slips or does not advance correctly Ribbon tension is set incorrectly Change the tension settings on the ribbon spindles See Adjust Ribbon Tension on page 106 Wrinkled ribbon P1048261 004 Ribbon was loaded incorrectly Load the ribbon correctly See Load the Ribbon on page 55 Incorrect burn temperature F
60. al labels do not load ribbon in the printer To determine if ribbon must be used with a particular media see When to Use Ribbon on page 40 Caution While performing any tasks near an open printhead remove all rings watches hanging necklaces identification badges or other metallic objects that could touch the printhead You are not required to turn off the printer power when working near an open printhead but Zebra recommends it as a precaution If you turn off the power you will lose all temporary settings such as label formats and you must reload them before you resume printing Important Use ribbon that is wider than the media to protect the printhead from wear Ribbon must be coated on the outside To load ribbon complete these steps 1 Raise the media door P1048261 004 56 Printer Setup Load the Ribbon 2 Caution The printhead may be hot and could cause severe burns Allow the A printhead to cool Rotate the printhead open lever 1 counterclockwise to release the print mechanism 2 3 Position the ribbon with the loose end unrolling clockwise 4 Place the roll of ribbon on the ribbon supply spindle Push the roll back as far as it will go P1048261 004 8 22 12 Printer Setup 57 Load the Ribbon 5 Your printer shipped with an empty ribbon core on the ribbon take up spindle If this core is no longer there place an empty ribbon core on the ribbon take up spindle Push the core b
61. amage the printer P1048261 004 8 22 12 Interface RS 232 Serial Printer Setup and Operation 47 Select a Data Communication Interface Table 5 Data Communication Interfaces Standard or Option Standard Description Limitations and Requirements Maximum cable length of 50 ft 15 24 m e You may need to change printer parameters to match the host computer e You need to use a null modem adaptor to connect to the printer if using a standard modem cable Connections and Configuration The baud rate number of data and stop bits the parity and the XON XOFF or DTR control must match those of the host computer USB 8 bit Parallel data interface Wired Ethernet print server 8 22 12 Standard Option Option Limitations and Requirements Maximum cable length of 16 4 ft 5 m No printer parameter changes required to match the host computer Connections and Configuration No additional configuration is necessary Limitations and Requirements Maximum cable length of 10 ft 3 m Recommended cable length of 6 ft 1 83 m No printer parameter changes required to match the host computer A wired or wireless print server if installed takes up this port on the printer Connections and Configuration No additional configuration is necessary Limitations and Requirements Can print to the printer from any computer on your LAN Cancommunicate with the printer through the
62. ance Kit you may use a clean swab dipped in a solution of isopropyl alcohol minimum 9094 and deionized water maximum 10 Allow the solvent to evaporate 6 Use the swab to remove excess adhesive from the tear off peel off bar Allow the solvent to evaporate Important Apply minimum force when cleaning the tear off peel off bar Excessive force can cause the tear off peel off bar to bend which could have a negative effect on peel performance 7 Reload the media liner through the peel mechanism For instructions see Final Steps for Peel Off Mode with or without Liner Take Up on page 68 8 22 12 P1048261 004 118 Routine Maintenance Cleaning Schedule and Procedures 8 ee an a a A Caution Use the peel release lever and your right hand to close the peel assembly Do not use your left hand to assist in closing The top edge of the peel roller assembly could pinch your fingers Close the peel assembly using the peel off mechanism release lever 9 Rotate the printhead open lever clockwise until it locks the printhead in place P1048261 004 8 22 12 Routine Maintenance 119 Cleaning Schedule and Procedures 10 Close the media door The printer is ready to operate 11 Press PAUSE to exit pause mode and enable printing The printer may perform a label calibration or feed a label depending on your settings 8 2242 P1048261 004 120 Routine Maintenance Cleaning Schedule and Procedures Clean the
63. and Adjustment Changing Printer Settings Table 9 Network Settings Continued IP Protocol Set the IP Resolution Method This parameter tells if the user permanent or the server dynamic selects the IP address If a dynamic option is chosen this parameter tells the method s by which the wired or wireless print server receives the IP address from the server Accepted values ALL GLEANING ONLY RARP BOOTP DHCP DHCP amp BOOTP PERMANENT Related ZPL command s ND SGD command used Wired internal wired ip protocol Wireless wlan ip protocol Control panel menu item IP PROTOCOL on page 29 Printer web page View and Modify Printer Settings Network Communications Setup TCP IP Settings MAC Address View the MAC Address View the Media Access Control MAC address of the print server that is installed in the printer wired or wireless Accepted values N A Related ZPL command s none SGD command used Wired internal wired mac addr Wireless wlan mac addr Control panel menu item MAC ADDRESS on page 29 Printer web page View and Modify Printer Settings Network Communications Setup Wireless Setup ESSID View the ESSID Value P1048261 004 The Extended Service Set Identification ESSID is an identifier for your wireless network This setting which cannot be modified from the control panel gives the ESSID for the current wireless configuration Accepted values 32 character
64. and ribbon being used Calibrate the printer See Calibrate the Ribbon and Media Sensors on page 98 P1048261 004 134 Troubleshooting Error Messages Error Messages The ZT230 control panel displays messages when there is an error See Table 17 for errors the possible causes and the recommended solutions Table 17 Error Messages Display Indicator Lights HEAD OPEN The printhead is not fully CLOSE HEAD closed Possible Cause Recommended Solution Close the printhead completely The printhead open sensor is STATUS light steady red not working properly PAUSE light steady yellow Call a service technician to replace the sensor The media is not loaded or is MEDIA OUT loaded i tl LOAD MEDIA oaded incorrectly Misaligned media sensor STATUS light steady red SUPPLIES light steady red The printer is set for noncontinuous media but continuous media is loaded Load media correctly Check the position of the media sensor 1 Install the proper media type or reset printer for the current media type 2 Calibrate the printer See Media and Ribbon Sensor Calibration on page 87 Ribbon is loaded but the WARNING y printer is set for direct thermal mode STATUS light steady yellow SUPPLIES light flashing yellow P1048261 004 Ribbon is not required with direct thermal media If you are using direct thermal media remove the ribbon This error message will not affect
65. aste Please dispose of the MU battery according to your local regulations and recycle the other printer components according to your local standards For more information see http www zebra com environment Lubrication No lubrication is needed for this printer Caution Some commercially available lubricants will damage the finish and the mechanical parts if used on this printer P1048261 004 8 22 12 8 22 12 o Troubleshooting This section provides information about errors that you might need to troubleshoot Assorted diagnostic tests are included Contents Troubleshooting Checklist lee 126 Meaning of Indicator Lights oooooooooccocooocoo BI 127 Printing ISSUES cu met pr ene bees deb peque m pem ime haha pibus 129 Ribbon Problems oococccoo eee eee eee 132 Error Messages iii eter etg de uetus lee e een be ona de 134 Communications Problems ssseseseeee eee 138 Miscellaneous Issues llle III I 139 Printer DiagnostiCS ooooocoocoooco RII I Ie 141 Power On Self Test 0 0000 eee eee 141 CANCEL Self Test n 142 PAUSE Self Test scere eee eee ee ne eee ee een ea em eh e 143 FEED Self T68L ines e ee added ple rl 144 FEED PAUSE Self Test 0 0000 cece eee ee teen eee nnne 147 CANCEL PAUSE Self Test 147 Communication Diagnostics Test 0 0 0 148 Sensor Profile e een re egre eem emo cee nosler ier egent wee i ta eae 149 P1048261 0
66. ated paper lint and dust away from the media and ribbon paths 2 Brush air blow or vacuum any accumulated paper lint and dust away from the sensors 1 8 22 12 P1048261 004 112 Routine Maintenance Cleaning Schedule and Procedures Clean the Printhead and Platen Roller Inconsistent print quality such as voids in the bar code or graphics may indicate a dirty printhead For the recommended cleaning schedule see Table 13 on page 110 Caution While performing any tasks near an open printhead remove all rings watches hanging necklaces identification badges or other metallic objects that could touch the printhead You are not required to turn off the printer power when working near an open printhead but Zebra recommends it as a precaution If you turn off the power you will lose all temporary settings such as label formats and you must reload them before you resume printing E Note For printers with a peel assembly keep the peel assembly closed while cleaning the platen roller to reduce the risk of bending the tear off peel off bar Figure 14 Location of the Printhead and Platen Roller 2 Ss RR 1 Printhead assembly 2 Platen roller P1048261 004 8 22 12 Routine Maintenance 113 Cleaning Schedule and Procedures A Caution The printhead may be hot and could cause severe burns Allow the printhead to cool 2 Caution Before touching the printhead assembly discharge any built up static electricity
67. by touching the metal printer frame or by using an antistatic wriststrap and mat To clean the printhead and platen roller complete these steps 1 Raise the media door 2 Caution The printhead may be hot and could cause severe burns Allow the DM printhead to cool Rotate the printhead open lever 1 upward to release the print mechanism 2 3 Remove the ribbon if used and the media 8 22 12 P1048261 004 114 Routine Maintenance Cleaning Schedule and Procedures 4 Using the swab from a Zebra Preventive Maintenance Kit wipe along the brown strip on the printhead assembly from end to end In place of the Preventive Maintenance Kit you may use a clean swab dipped in a solution of isopropyl alcohol minimum 90 and deionized water maximum 10 Allow the solvent to evaporate 5 While manually rotating the platen roller clean it thoroughly with the swab Allow the solvent to evaporate 6 Reload the ribbon if used and the media For instructions see Load the Ribbon on page 55 or Load the Media on page 60 P1048261 004 8 22 12 Routine Maintenance 115 Cleaning Schedule and Procedures 7 Rotate the printhead open lever downward until it locks the printhead in place 8 Close the media door The printer is ready to operate 9 Press PAUSE to exit pause mode and enable printing The printer may perform a label calibration or feed a label depending on your settings 3 Note If perform
68. cardboard Contrast this with fanfold media supplies A general term for media and ribbon symbology The term generally used when referring to a bar code tag A type of media having no adhesive backing but featuring a hole or notch by which the tag can be hung on something Tags are usually made of cardboard or other durable material P1048261 004 158 Glossary tear off A mode of operation in which the user tears the label or tag stock away from the remaining media by hand thermal transfer A printing method in which the printhead presses an ink or resin coated ribbon against the media Heating the printhead elements causes the ink or resin to transfer onto the media By selectively heating the printhead elements as the media and ribbon move past an image is printed onto the media Contrast this with direct thermal void A space on which printing should have occurred but did not due to an error condition such as wrinkled ribbon or faulty print elements A void can cause a printed bar code symbol to be read incorrectly or not at all P1048261 004 8 22 12 A active print server user menu item 29 adhesive test for ribbon coating 41 adjustments display contrast LCD contrast user menu item 24 ways to adjust 84 label left position 81 maximum label length 82 print darkness 79 print width 81 printhead pressure 103 ribbon spindle tension 106 tear off position 80 B bar codes bar code does not scan 131 bar cod
69. character and delimiter characters The printer must see different characters to work properly If you are setting the value through the control panel the printer will skip any value that is already in use Accepted values 00 to FF Related ZPL command s cc or CC SGD command used zpl caret Control panel menu item COMMAND CHAR on page 32 Printer web page View and Modify Printer Settings ZPL Control Control Character Set the Control Prefix Character Value The printer looks for this two digit hex character to indicate the start of a ZPL ZPL II control instruction Set the control prefix character to match what is used in your label formats Accepted values Related ZPL command s SGD command used 00 to FF CT or CT zpl control character Control panel menu item CONTROL CHAR on page 32 Printer web page View and Modify Printer Settings ZPL Control Delimiter Character 8 22 12 Set the Delimiter Character Value The delimiter character is a two digit hex value used as a parameter place marker in ZPL ZPL II format instructions Set the delimiter character to match what is used in your label formats Accepted values 00 to FF Related ZPL command s CD or CD SGD command used zpl delimiter Control panel menu item DELIMITER CHAR on page 33 Printer web page View and Modify Printer Setti
70. control panel display navigate to the following item under the SENSORS menu See Z7230 Printer Control Panel Display on page 17 for information about using the control panel and accessing the menus PRINT INFORMATION SENSOR PROFILE PRINT b Press RIGHT SELECT to select PRINT Compare your results to the examples shown in this section If the sensitivity of the sensors must be adjusted calibrate the printer see Calibrate the Ribbon and Media Sensors on page 98 8 22 12 P1048261 004 150 Troubleshooting Printer Diagnostics Ribbon Sensor Profile Figure 21 The line labeled RIBBON 1 on the sensor profile indicates the ribbon sensor readings The ribbon sensor threshold setting is indicated by OUT 2 If the ribbon readings are below the threshold value the printer does not acknowledge that ribbon is loaded Figure 21 Sensor Profile Ribbon Section Media Sensor Profile Figure 22 The line labeled MEDIA 1 on the sensor profile indicates the media sensor readings The media sensor threshold settings is indicated by WEB 2 The media out threshold is indicated by OUT 3 The downward spikes 4 indicate gaps between labels the web and the lines between the spikes 5 indicate where labels are located If you compare the sensor profile printout to a length of your media the spikes should be the same distance apart as the gaps on the media If the distances are not the be having difficulty determini
71. correct media type incorrectly gap notch continuous or mark See Media Type on page 79 The media is loaded incorrectly Load media correctly See Load the Media on page 60 Long tracks of Print element damaged Call a service technician missing print on several labels 8 22 12 Wrinkled ribbon See wrinkled ribbon causes and solutions in Ribbon Problems on page 132 P1048261 004 130 Troubleshooting Printing Issues Issue Fine angular gray lines on blank labels Table 15 Printing Issues Continued Possible Cause Wrinkled ribbon Recommended Solution See wrinkled ribbon causes and solutions in Ribbon Problems on page 132 Printing too light or too dark over the entire label The media or ribbon is not designed for high speed operation Replace supplies with those recommended for high speed operation You are using an incorrect combination of media and ribbon for your application 1 Switch to a different type of media or ribbon to try to find a compatible combination 2 If necessary consult your authorized Zebra reseller or distributor for information and advice You are using ribbon with direct thermal media Direct thermal media does not require ribbon To determine if you are using direct thermal media perform the label scratch test in When to Use Ribbon on page 40 Incorrect or uneven printhead pressure Set the printhead pressure to the minimum n
72. d how to select 79 selection 79 user menu item 20 print width how to adjust 81 user menu item 21 printer configuration label 83 printer diagnostics 141 printer locks up 140 printer settings darkness 79 label left position 81 maximum label length 82 media type 79 print method 80 print mode 81 print speed 79 print width 81 reprint mode 82 settings not taking effect 139 tear off position 80 printhead 136 adjust printhead pressure 103 HEAD COLD message 136 how to clean 112 PH NOT AUTHENTICATED message 135 PRINT HEAD OVERTEMP message 136 R recycling printer parts 124 reflective sensor selecting through user menu 34 ways to select 95 registration loss during printing 129 relative humidity operating 45 operating and storage 152 reload last saved settings 86 replacement parts 124 report shipping damage 44 reprint mode how to set and use 82 user menu item 22 P1048261 004 Index reset network settings user menu item 30 ways to reset 91 reset printer to default values 86 ribbon adhesive test 41 broken or melted ribbon 132 determining coated side 40 ordering 11 removal 107 ribbon not detected correctly 133 ribbon slips or does not advance 132 scratch test 41 setting print method to Thermal Transfer mode 80 when to use 40 wrinkled ribbon 132 RIBBON IN message 134 RIBBON OUT message 135 ribbon sensor calibration media ribbon cal user menu item SENSORS menu 34
73. ds media to calculate the label length See Types of Media on page 38 for more information Accepted values CONTINUOUS GAP NOTCH MARK Related ZPL command s MN SGD command used ezpl media type Control panel menu item MEDIA TYPE on page 20 Printer web page View and Modify Printer Settings gt Media Setup gt Media Type 8 22 12 P1048261 004 80 Printer Configuration and Adjustment Changing Printer Settings Table 7 Print Settings Continued Print Method Specify if the printer is to use Direct Thermal mode no ribbon or Thermal Transfer mode using thermal transfer media and ribbon Accepted values THERMAL TRANS DIRECT THERMAL Related ZPL command s MT SGD command used ezpl print method Control panel menu item PRINT METHOD on page 20 Printer web page View and Modify Printer Settings Media Setup Print Method Tear Off If necessary adjust the position of the media over the tear off bar after printing Position P1048261 004 Higher numbers move the media out the tear line moves closer to the leading edge of the next label Lower numbers move the media in the tear line moves closer to the edge of the label just printed 1 H T 2 1 Media direction 2 Factory set tear line location at position 000 Accepted values 120 to 120 Related ZPL command s TA SGD command used ezpl tear_off Control panel menu item Printer web
74. e for more information see Print Mode on page 81 P1048261 004 8 2242 8 2242 Printer Setup 73 Load the Media 23 Close the media door 24 Press PAUSE to exit pause mode and enable printing The printer may perform a label calibration or feed a label depending on your settings 25 If desired perform the CANCEL Self Test on page 142 to verify that your printer is able to print Media loading in Peel Off mode is complete P1048261 004 74 Printer Setup Load the Media Final Steps for Cutter Mode V A RA RN ee a es eee A Caution The cutter blade is sharp Do not touch or rub the blade with your fingers Feed the media through the cutter P1048261 004 8 22 12 Printer Setup 75 Load the Media 27 Slide in the outer media guide until it just touches the edge of the media 29 Set the printer to Cutter mode for more information see Print Mode on page 81 8 2242 P1048261 004 76 Printer Setup Load the Media 30 Close the media door 31 Press PAUSE to exit pause mode and enable printing The printer may perform a label calibration or feed a label depending on your settings 32 If desired perform the CANCEL Self Test on page 142 to verify that your printer is able to print Media loading in Cutter mode is complete P1048261 004 8 2242 8 22 12 3 Printer Configuration and Adjustment This section assists you with configuration of and
75. e saved immediately Press the UP ARROW or DOWN ARROW to scroll through accepted values 0 0 To scroll through the items in a user menu press the LEFT ARROW or RIGHT ARROW 8 22 12 A word in the bottom right corner of the display indicates an available action Press OK or press RIGHT SELECT to perform the action shown P1048261 004 Introduction ZT230 Printer Control Panel Display 20 Hop sETTINGS Menu Items in this menu are shown in the order in which they appear when you press the RIGHT ARROW For more information about these settings see Print Settings on page 79 Adjust the Print Darkness Set the darkness to the lowest setting that provides good print DARKNESS quality If you set the darkness too high the label image may print v 10 A unclearly bar codes may not scan correctly the ribbon may burn through or the printhead may wear prematurely See Print Darkness on page 79 for more information Select the Print Speed Select the speed for printing a label given in inches per second PRINT SPEED Slower print speeds typically yield better print quality 4 0 See Print Speed on page 79 for more information Set the Media Type Select the type of media that you are using MEDIA TYPE See Media Type on page 79 for more information GAP NOTCH Select the Print Method Specify if the printer is to use Direct Thermal mode no ribbon or PRINT METHOD Thermal Transfer mode using thermal transfer m
76. ead may be hot and could N cause severe burns Allow the printhead to cool STATUS PAUSE DATA SUPPLIES NETWORK VP STATUS light flashing yellow e 2 This indicator light flashing indicates one of the following STATUS PAUSE DATA SUPPLIES NETWORK The printhead is under temperature The power supply is over temperature The main logic board MLB is over temperature 9 i l 04 STATUS light steady red PAUSE light steady red DATA light steady red The printhead was replaced with one that is not a genuine Zebra printhead Install a genuine Zebra printhead to continue STATUS PAUSE DATA SUPPLIES NETWORK 8 22 12 P1048261 004 128 Troubleshooting Meaning of Indicator Lights Table 14 Status of Printer PS l 7 PAS SfATOS PAUSE DATA SUPPLIES NETWORK As Shown by Indicator Lights Continued STATUS light flashing red The printer is unable to read the dpi setting of the printhead Printers with a ZebraNet wired Ethernet o ption 58 DATA SUPPLIES NETWORK STATUS PAUSE NETWORK light off No Ethernet link 1s available zs STATUS PAUSE DATA SUPPLIES NETWORK NETWORK light steady green A 100 Base link was found sa STATUS PAUSE DATA SUPPLIES NETWORK NETWORK light steady yellow A 10 Base link was found 2 STATUS PAUSE DATA SUPPLIES NETWORK NETWORK light steady red An Ethernet error condition exists The printer is not connected to your network
77. ed Dukes Meadow Millboard Road Bourne End Buckinghamshire SL8 5XF United Kingdom T 44 0 1628 556000 F 44 0 1628 556001 Asia Pacific and India Zebra Technologies Asia Pacific Pte Ltd 120 Robinson Road 3206 01 Parakou Building Singapore 068913 T 65 6858 0722 F 65 6885 0838 Technical Support For questions on the operation of Zebra equipment and software please call your distributor For additional assistance contact us Please have your model and serial numbers available T 1 877 ASK ZEBRA 275 9327 F 1 847 913 2578 Hardware ts zebra com Software ts3 zebra com Kiosk printers T 1 866 322 5202 E kiosksupport zebra com T 44 0 1628 556039 F 44 0 1628 556003 E Tseurope zebra com T 65 6858 0722 F 65 6885 0838 E China tschina zebra com All other areas tsasiapacific zebra com Repair Service Department For back to base service and repair T 1 877 ASK ZEBRA 275 9327 F 1 847 821 1797 E repair zebra com To request a repair in the U S go to www zebra com repair T 44 0 1772 693069 F 44 0 1772 693046 New requests ukrma zebra com Status updates repairupdate zebra com T 65 6858 0722 F 65 6885 0838 E China tschina zebra com All other areas tsasiapacific zebra com Technical Training Department For Zebra product training courses T 1 847 793 6868 T 1 847 793 6864 F 1 847 913 2578
78. edia and ribbon y THERMAL TRANS A See Print Method on page 80 for more information P1048261 004 8 22 12 Introduction 21 ZT230 Printer Control Panel Display HOP series Menu continued Items in this menu are shown in the order in which they appear when you press the RIGHT ARROW For more information about these settings see Table 7 Print Settings on page 79 TEAR OFF PRINT WIDTH 0000 PRINT MODE TEAR OFF LEFT POSITION 0000 8 22 12 Adjust the Tear Off Position If necessary adjust the position of the media over the tear off bar after printing See Tear Off Position on page 80 for more information Adjust the Print Width Specify the width of the labels being used The default value is the maximum width for the printer based on the printhead s DPI value See Print Width on page 81 for more information Select the Print Mode Select a print mode that is compatible with your printer options See Print Mode on page 81 for more information Adjust the Label Left Position If necessary shift the print position horizontally on the label Positive numbers move the left edge of the image toward the center of the label by the number of dots selected while negative numbers move the left edge of the image toward the left edge of the label See Label Left Position on page 81 for more information P1048261 004 Introduction 22 ZT230 Printer Control Panel Display HOP series Menu continued
79. eeded for good print quality See Adjust the Printhead Pressure on page 103 Smudge marks on labels The media or ribbon is not designed for high speed operation Replace supplies with those recommended for high speed operation Misregistration skips labels The printer is not calibrated Calibrate the printer See Calibrate the Ribbon and Media Sensors on page 98 Improper label format Check your label format and correct it as necessary Misregistration and misprint of one to The platen roller is dirty Clean the printhead and platen roller See Clean the Printhead and Platen Roller on page 112 thee labels Media does not meet Use media that meets specifications See Media specifications Specifications on page 154 Vertical drift in The printer is out of calibration Calibrate the printer See Calibrate the Ribbon top of form position P1048261 004 and Media Sensors on page 98 The platen roller is dirty Clean the printhead and platen roller See Clean the Printhead and Platen Roller on page 112 8 22 12 Troubleshooting Printing Issues 131 Table 15 Printing Issues Continued Issue Possible Cause Recommended Solution Vertical image or The printer is using Set the printer for the correct media type label drift non continuous labels but is gap notch continuous or mark see Media configured in continuous mode Type on page 79 and ca
80. el menu item IP ADDRESS on page 28 Printer web page View and Modify Printer Settings gt Network Communications Setup TCP IP Settings Subnet Mask View or Set the Subnet Mask View and if necessary change the subnet mask This menu item appears only if a wired or wireless print server is installed on your printer To save changes to this setting set IP PROTOCOL to PERMANENT and then reset the print server see Reset Network on page 91 Accepted values 000 to 255 for each field Related ZPL command s ND SGD command used Wired internal wired ip netmask Wireless wlan ip netmask Control panel menu item SUBNET MASK on page 28 Printer web page View and Modify Printer Settings Network Communications Setup TCP IP Settings Gateway View or Set the Default Gateway View and if necessary change the default gateway This menu item appears only if a wired or wireless print server is installed on your printer To save changes to this setting set IP PROTOCOL to PERMANENT and then reset the print server see Reset Network on page 91 Accepted values 000 to 255 for each field Related ZPL command s ND SGD command used Wired internal wired ip gateway Wireless wlan ip gateway Control panel menu item GATEWAY on page 28 Printer web page View and Modify Printer Settings gt Network Communications Setup gt TCP IP Settings 8 22 12 P1048261 004 90 Printer Configuration
81. es label 83 darkness comparison during FEED self test 144 battery disposal 124 baud rate user menu item 36 ways to set 96 black mark media described 38 selecting media type 79 setting media type through user menu 20 broken ribbon 132 buttons on control panel 15 8 22 12 Index C calibration Auto Calibrate failed 131 how to set as head close action 85 how to set as power up action 84 media ribbon cal user menu item SENSORS menu 34 TOOLS menu 25 procedure 98 SHORT CAL how to set for head close action 85 how to set for power up action 84 ways to initiate 87 Canadian DOC compliance 4 cancel a label format ZT210 printer 16 ZT220 printer 16 Z T1230 printer 15 CANCEL button CANCEL self test 142 ZT210 printer control panel 16 Z 220 printer control pane 16 Z 230 printer control panel 15 checklist for troubleshooting 126 cleaning cutter module 120 exterior of printer 111 media compartment 111 peel off assembly 116 printhead and platen roller 112 recommended cleaning schedule 110 sensors 111 P1048261 004 160 Index command character user menu item 32 ways to set 93 communication diagnostics mode how to initiate 87 overview 148 user menu item 25 communication interfaces 46 communications problems 138 configuration label network printing using CANCEL self test 142 user menu item 30 ways to print 83 printer printing from TOOLS menu 24 printing using CANCEL self t
82. est 142 ways to print 83 conformity declaration 3 connect printer to computer or network 46 connect printer to power source 49 contacts 11 continuous media described 39 selecting media type 79 setting media type through user menu 20 control character user menu item 32 ways to set 93 control panel button function 15 display 17 error messages 134 location 14 navigation 18 customer service 11 CUT ERROR message 137 Cutter mode cleaning the cutter module 120 CUT ERROR message 137 description and media path 54 how to select 81 select print mode through user menu 21 D darkness how to make adjustments 79 print quality too light or too dark 130 user menu item 20 data bits user menu item 36 ways to set 96 P1048261 004 data cables 48 data source connections 46 site selection considerations 45 declaration of conformity 3 default gateway user menu item 28 ways to view or set 89 default reset 86 delimiter character user menu item 33 ways to set 93 diagnostic mode how to initiate 87 148 user menu item 25 diagnostics 141 Direct Thermal mode how to specify 80 media scratch test 40 display contrast LCD contrast user menu item 24 ways to adjust 84 missing characters 139 user menus 17 Z 1230 printer control panel 15 display language how to change from unfamiliar language 139 user menu item LANGUAGE menu 32 SETTINGS menu 22 ways to change 92 disposal of printer parts 12
83. etting for ribbon 106 Thermal Transfer mode how to specify 80 media scratch test 40 THERMISTOR PREPLACE PRINTHEAD message 136 THERMISTOR REPLACE PRINTHEAD message 136 TOOLS menu 24 8 22 12 transmissive sensor selecting through user menu 34 ways to select 95 troubleshooting checklist 126 communications problems 138 diagnostic tests 141 error messages 134 indicator lights 127 print quality problems 129 ribbon problems 132 types of media black mark media 38 continuous roll media 39 fanfold media 39 non continuous roll media 38 perforated media 38 tag stock 38 web media 38 U unpack the printer 44 USB port characteristics of USB connection 47 specifications 152 user menus 17 V ventilation requirements 45 vertical drift top of form position 130 8 22 12 Index 165 W web media described 38 wired print server characteristics 47 specifications 152 wireless print server characteristics 48 specifications 152 wrinkled ribbon causes 132 Z Zebra Basic Interpreter ZBI run a ZBI program user menu item 26 ways to run 88 stop a ZBI program user menu item 26 ways to stop 88 ways to tell if ZBI is enabled 88 ZBI enabled user menu item 26 ZPL mode user menu item 33 ways to select 94 ZPL override how to enable and commands affected 92 user menu item 32 P1048261 004 Index 166 P1048261 004 8 22 12 ZEBRA TECHNOL
84. formation Accepted values N A Related ZPL command s none SGD command used zbi key identifies if the ZBI 2 0 option is enabled or disabled on the printer Control panel menu item ZBI ENABLED on page 26 Printer web page N A Run a ZBI If you have ZBI installed you may choose to run a ZBI program that you have Program downloaded to your printer Accepted values N A Related ZPL command s JI JI SGD command used zbi control run Control panel menu item RUN ZBI PROGRAM on page 26 Printer web page Directory Listing Stop a ZBI If your printer is running a ZBI program you may stop that program Program Accepted values N A Related ZPL command s JQ SGD command used zbi control terminate Control panel menu item STOP ZBI PROGRAM on page 26 Printer web page Directory Listing P1048261 004 8 22 12 Printer Configuration and Adjustment 89 Changing Printer Settings Network Settings Table 9 Network Settings IP Address View or Set the Printer s IP Address View and if necessary change the printer s IP address Changes to this setting are saved only if IP PROTOCOL is set to PERMANENT To allow any saved changes to take effect reset the print server see Reset Network on page 91 Accepted values 000 to 255 for each field Related ZPL command s ND SGD command used Wired internal wired ip addr Wireless ip addr wlan ip addr Control pan
85. ia Table 3 Roll and Fanfold Media Continued How It Looks Description Fanfold media is folded in a zigzag pattern Fanfold media can have the same label separations as non continuous roll media The separations would fall on or near the folds Roll media is wound on a core that can be 1 in to 3 in 25 to 76 mm in diameter Continuous roll media does not have gaps holes notches or black marks to indicate label separations This allows the image to be printed anywhere on the label Sometimes a cutter is used to cut apart individual labels P1048261 004 40 Printer Setup and Operation Ribbon Overview Ribbon Overview Ribbon is a thin film that is coated on one side with wax resin or wax resin which is transferred to the media during the thermal transfer process The media determines whether you need to use ribbon and how wide the ribbon must be When ribbon is used it must be as wide as or wider than the media being used If the ribbon is narrower than the media areas of the printhead are unprotected and subject to premature wear When to Use Ribbon Thermal transfer media requires ribbon for printing while direct thermal media does not To determine if ribbon must be used with a particular media perform a media scratch test To perform a media scratch test complete these steps 1 Scratch the print surface of the media rapidly with your fingernail 2 Did a black mark appear on the media If a black ma
86. id crystal display LCD The LCD is a back lit display that provides the user with either operating status during normal operation or option menus when configuring the printer to a specific application media Material onto which data is printed by the printer Types of media include tag stock die cut labels continuous labels with and without media liner non continuous media fanfold media and roll media 8 22 12 8 22 12 Glossary 157 media sensor This sensor is located behind the printhead to detect the presence of media and for non continuous media the position of the web hole or notch used to indicate the start of each label media supply hanger The stationary arm that supports the media roll non continuous media Media that contains an indication of where one label printed format ends and the next one begins Examples are die cut labels notched tag stock and stock with black mark registration marks non volatile memory Electronic memory that retains data even when the power to the printer is turned off notched media A type of tag stock containing a cutout area that can be sensed as a start of label indicator by the printer This is typically a heavier cardboard like material that is either cut or torn away from the next tag See non continuous media peel off A mode of operation in which the printer peels a printed label away from the backing and allows the user to remove it before another label is printed Pri
87. ing defaults because you will need to reload all settings that you changed manually NETWORK Reinitializes the printer s wired or wireless print server With a wireless print server the printer will also reassociate with your wireless network LAST SAVED Loads settings from the last permanent save Accepted values FACTORY NETWORK LASTSAVED Related ZPL command s SGD command used Control panel menu item Factory JUF Network JUN Last saved JUR none LOAD DEFAULTS on page 30 Control panel key s Factory Hold FEED PAUSE during printer power up to reset the printer parameters to factory values Network Hold CANCEL PAUSE during printer power up to reset the network parameters to factory values Last saved N A Printer web page Factory View and Modify Printer Settings gt Restore Default Configuration Network Print Server Settings Reset Print Server Last saved View and Modify Printer Settings gt Restore Saved Configuration 8 22 12 Printer Configuration and Adjustment Changing Printer Settings Table 8 Calibration and Diagnostic Tools Continued Media and Calibrate the printer to adjust the sensitivity of the media and ribbon sensors Ribbon Sensor For complete instructions on how to perform a calibration procedure see Calibrate the Calibration Ribbon and Media Sensors on page 98 Accepted values N A
88. ing this procedure does not improve print quality try cleaning the printhead with Save A Printhead cleaning film This specially coated material removes contamination buildup without damaging the printhead Call your authorized Zebra reseller for more information 8 2242 P1048261 004 116 Routine Maintenance Cleaning Schedule and Procedures Clean the Peel Assembly The peel assembly which is part of the Peel Off and Liner Take Up options consists of several spring loaded rollers to ensure the proper roller pressure Clean the pinch roller and tear off peel off bar if adhesive buildup begins to affect peel performance Caution Do not use your left hand to assist in closing the Peel assembly The top edge of the Peel roller assembly could pinch your fingers If adhesive buildup affects peel off performance complete these steps 1 Raise the media door Caution The printhead may be hot and could cause severe burns Allow the N printhead to cool Rotate the printhead open lever 1 counterclockwise to release the print mechanism 2 P1048261 004 8 22 12 Routine Maintenance 117 Cleaning Schedule and Procedures 3 Push down the peel off mechanism release lever to open the peel assembly 4 Remove any media liner to expose the pinch roller 5 While manually rotating the pinch roller clean it thoroughly with the swab from the Preventive Maintenance Kit part number 47362 In place of the Preventive Mainten
89. ings on page 96 BAUD RATE 9600 DATA BITS HOST HANDSHAKE XON XOFF P1048261 004 Set the Baud Rate Select the baud value that matches the one being used by the host computer See Baud Rate on page 96 for more information Set the Data Bits Value Select the data bits value that matches the one being used by the host computer See Data Bits on page 96 for more information Set the Parity Value Select the parity value that matches the one being used by the host computer See Parity on page 96 for more information Set the Host Handshake Protocol Value Select the handshake protocol that matches the one being used by the host computer See Host Handshake on page 97 for more information 8 22 12 Introduction 37 ZT230 Printer Control Panel Display PORTS Menu continued Settings Menu Shortcut To be taken to the next user menu press OK or press RIGHT SETTINGS MENU SELECT to select GO I DARKNESS Y 10 A ft START To continue to navigate in the same user menu press the LEFT ARROW or RIGHT ARROW HOST HANDSHAKE BAUD RATE v XON XOFF A hd 9600 A 8 22 12 P1048261 004 38 Printer Setup and Operation Types of Media Types of Media Important Zebra strongly recommends the use of Zebra brand supplies for continuous high quality printing A wide range of paper polypropylene polyester and vinyl stock has been specifically engineered to enhance the printing capabilitie
90. is 60061 3109 U S A Have been shown to comply with the applicable technical standards of the FCC For Home Office Commercial and Industrial use If no unauthorized change is made in the equipment and if the equipment is properly maintained and operated 8 22 12 P1048261 004 4 Declaration of Conformity Compliance Information Compliance Information FCC Compliance Statement This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 This device may not cause harmful interference and 2 This device must accept any interference received including interference that may cause undesired operation Note This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures
91. l 16 ZT220 printer control panel 16 ZT230 printer control panel 15 initiate manual calibration 87 inspect for shipping damage 44 IP address user menu item 28 ways to view or set 89 IP protocol user menu item 29 ways to select IP protocol 90 IP resolution IP protocol user menu item 29 ways to select IP protocol 90 L label left position how to adjust 81 user menu item 21 label length how to adjust maximum value 82 user menu item 22 label sensor user menu item 34 ways to set sensitivity of sensor 95 label shift 81 label width 81 labels did not print 138 labels not printing 138 language how to change from unfamiliar language 139 user menu item LANGUAGE menu 32 SETTINGS menu 22 ways to change display language 92 last saved settings 86 LCD contrast how to adjust 84 user menu item 24 LCD error messages 134 P1048261 004 162 Index LENGTH how to set as head close action 85 how to set as power up action 84 liability 2 Liner Take Up mode description and media path 53 how to select 81 select print mode through user menu 21 load defaults how to load printer or print server defaults 86 network user menu item 30 ways to initiate 86 user menu item 25 location for printer 45 lubrication 124 MAC address user menu item 29 ways to view 90 manual calibration media ribbon cal user menu item SENSORS menu 34 TOOLS menu 25 procedure 98 ways to initiate 87 maximum label length
92. l setting one position JA Prints too lightly on the right side of the label Increase the outside dial setting one position E 5 P1048261 004 106 Printer Configuration and Adjustment Adjust Ribbon Tension Adjust Ribbon Tension For the printer to operate correctly the ribbon supply spindle and ribbon take up spindle must use the same tension setting normal or low tension Use the normal tension setting Figure 12 for most applications If you are using narrow ribbon or experience certain ribbon issues you may need to lower the ribbon tension Figure 13 Normal Tension Setting To place the ribbon spindles in the normal position firmly pull out each spindle end cap until it extends and clicks in place as shown in Figure 12 Use this setting for most applications Figure 12 Normal Tension Setting Spindle End Caps Pulled Out Low Tension Setting To place a spindle in the low tension position firmly push in the end cap until it retracts and clicks in place as shown in Figure 13 Use this setting only when necessary such as if the ribbon causes scuff marks at the beginning of a roll or if normal tension causes the ribbon to stall at the end of the roll Figure 13 Ribbon Spindles Low Tension Setting Spindle End Caps Pushed In Se gt Son x 8 22 12 Printer Configuration and Adjustment 107 Remove Used Ribbon Remove Used Ribbon Remove used ribbon from the ribbon take up spindle e
93. lash memory or optional memory card FONTS prints the available fonts in the printer including standard printer fonts plus any optional fonts Fonts may be stored in RAM or Flash memory BARCODES prints the available bar codes in the printer Bar codes may be stored in RAM or Flash memory e ALL prints the previous six labels SENSOR PROFILE shows the sensor settings compared to actual sensor readings To interpret the results of the sensor profile see Sensor Profile on page 149 Related ZPL command s Settings WC Network WL Sensor profile JG Others WD SGD command used none Control panel menu item Settings PRINT INFORMATION on page 24 Network PRINT INFORMATION on page 30 Sensor profile PRINT INFORMATION on page 34 Control panel key s Settings and Network Do one of the following Hold CANCEL during printer power up Hold FEED CANCEL for 2 seconds when the printer is in the Ready state Sensor profile Hold FEED CANCEL during printer power up Printer web page View and Modify Printer Settings gt Print Listings on Label P1048261 004 84 Printer Configuration and Adjustment Changing Printer Settings LCD Contrast Table 8 Calibration and Diagnostic Tools Continued Change the contrast on the printer s display ZT230 only Accepted values 3 to 15 Related ZPL command s none SGD command used display contrast Control panel menu i
94. le 5 on page 47 Operating conditions Your printer is designed to function in a wide range of environmental and electrical conditions including a warehouse or factory floor Table 4 shows the temperature and relative humidity requirements for the printer when it is operating Table 4 Operating Temperature and Humidity Temperature 41 to 104 F 5 to 40 C Relative Humidity 20 to 85 non condensing Direct Thermal 32 to 104 F 0 to 40 C P1048261 004 45 46 Printer Setup and Operation Select a Data Communication Interface Select a Data Communication Interface You may connect your printer to a computer using one or more of the available connections The standard connections are shown in Figure 8 A ZebraNet wired or wireless print server option or a parallel port may also be present on your printer Figure 8 e Communication Interfaces Serial port wi o gt USB 2 0 port Table 5 on page 47 provides basic information about data communication interfaces that you can use to connect your printer to a computer You may send label formats to the printer through any data communication interface that is available Select an interface that is supported by both your printer and your computer or your Local Area Network LAN Caution Ensure that the printer power is off O before connecting data communications cables Connecting a data communications cable while the power is on I may d
95. librate the printer if necessary see Calibrate the Ribbon and Media Sensors on page 98 The media sensor is calibrated Calibrate the printer See Calibrate the Ribbon improperly and Media Sensors on page 98 The platen roller is dirty Clean the printhead and platen roller See Clean the Printhead and Platen Roller on page 112 Improper printhead pressure Adjust the printhead pressure to ensure proper settings toggles functionality See Adjust the Printhead Pressure on page 103 The media or ribbon is loaded Ensure that the media and ribbon are loaded incorrectly correctly See Load the Ribbon on page 55 and Load the Media on page 60 Incompatible media You must use media that meets the printer specifications Ensure that the interlabel gaps or notches are 2 to 4 mm and consistently placed see Media Specifications on page 154 The bar code printed The bar code is not within Perform the FEED Self Test on page 144 Adjust on a label does not specifications because the print the darkness or print speed settings as necessary scan is too light or too dark There is not enough blank Leave at least 1 8 in 3 2 mm between the bar space around the bar code code and other printed areas on the label and between the bar code and the edge of the label Auto Calibrate failed The media or ribbon is loaded Ensure that the media and ribbon are loaded incorrectly correctly See Load the Ribbon on page 55 and Load the Media on p
96. light Labels that are too light are obvious Both normal and rotated bar codes have incomplete bars and spaces Small alphanumeric characters are unreadable 5 Note the relative darkness value and the print speed printed on the best test label 6 Add or subtract the relative darkness value from the darkness value specified on the configuration label The resulting numeric value is the best darkness value for that specific label ribbon combination and print speed 7 If necessary change the darkness value to the darkness value on the best test label 8 If necessary change the print speed to the same speed as on the best test label P1048261 004 8 22 12 Troubleshooting 147 Printer Diagnostics FEED PAUSE Self Test Performing this self test resets the printer configuration to the factory default values Perform a sensor calibration after this self test See Calibrate the Ribbon and Media Sensors on page 98 To perform a FEED and PAUSE self test complete these steps 1 Turn off O the printer 2 Press and hold FEED PAUSE while turning on I the printer 3 Hold FEED PAUSE until the first control panel light turns off The printer configuration is reset to the factory default values No labels print at the end of this test CANCEL PAUSE Self Test Performing this self test resets the network configuration to the factory default values To perform a CANCEL and PAUSE self test complete these ste
97. lowest speed While the printer is paused pressing CANCEL again alters the self test a third time Each time PAUSE is pressed 50 labels print at 6 in 152 mm per second While the printer is paused pressing CANCEL again alters the self test a fourth time Each time PAUSE is pressed 15 labels print at the printer s maximum speed 3 To exit this self test at any time press and hold CANCEL 8 22 12 P1048261 004 144 Troubleshooting Printer Diagnostics FEED Self Test Different types of media may require different darkness settings This section contains a simple but effective method for determining the ideal darkness for printing bar codes that are within specifications During the FEED self test labels are printed at different darkness settings at two different print speeds The relative darkness and the print speed are printed on each label The bar codes on these labels may be ANSI graded to check print quality During this test one set of labels is printed at 2 ips and another set is printed at 6 ips The darkness value starts at three settings lower than the printer s current darkness value relative darkness of 3 and increase until the darkness is three settings higher than the current darkness value relative darkness of 3 To perform a FEED self test complete these steps P1048261 004 1 Print a configuration label to show the printer s current settings 2 Turn off O the printer 3 Press and hold
98. media and ribbon sensors For issues that may be resolved by sensor calibration see Printing Issues on page 129 Fora summary of the options for initiating calibration see Media and Ribbon Sensor Calibration on page 87 Important Follow the calibration procedure exactly as presented All of the steps must be performed even if only one of the sensors requires adjustment You may press and hold CANCEL at any step in this procedure to cancel the process To perform sensor calibration complete these steps 1 With the printer in the Ready state initiate media and ribbon calibration in one of these ways Press and hold PAUSE FEED CANCEL for 2 seconds Send the ezpl manual calibration SGD command to the printer See the Zebra Programming Guide for more information about this command e ZT1230 printer only a Navigate to the following menu item on the control panel display This item is located under the TOOLS menu and the SENSORS menu See Z7230 Printer Control Panel Display on page 17 for information about using the control panel and accessing the menus MEDIA RIBBON CAL b Press RIGHT SELECT to select START P1048261 004 8 22 12 Printer Configuration and Adjustment 99 Calibrate the Ribbon and Media Sensors The printer does the following The STATUS light and SUPPLIES light flash yellow once The PAUSE light blinks yellow The control panel ZT230 printer only displays MEDIA RIBBON CAL LOAD
99. national safety organizations Figure 10 2 3 conductor HAR cable or other cable approved for your country 3 IEC 320 connector This should bear the certification mark of at least one of the known international safety organizations Figure 10 4 Length lt 9 8 ft 3 m Rating 10 Amp 250 VAC Figure 10 International Safety Organization Certification Symbols ANSOSOGOOOOKI IFA OPONE KOOVE E Wn d S Ta m SOR SU 4 8 22 12 P1048261 004 52 Printer Setup and Operation Select a Print Mode Select a Print Mode Use a print mode that matches the media being used and the printer options available Table 6 Table 6 Print Modes and Printer Options Print Mode When to Use Printer Options Required Printer Actions Tear Off Use for most applications This mode can The printer prints label formats as it default setting be used with any printer options and most receives them The printer operator can tear media types off the printed labels any time after they print Roll media in Tear Off mode shown using thermal transfer media with ribbon loaded L T r Fanfold media in Tear Off mode shown using direct thermal media and no ribbon P1048261 004 8 22 12 Print Mode Peel Off 8 22 12 Printer Setup and Operation 53 Select a Print Mode Table 6 Print Modes and Printer Options When
100. nd of the A C power cord into an appropriate power outlet 115V AC L KL 230v AC 4 8 22 12 P1048261 004 50 Printer Setup and Operation Connect the Printer to a Power Source 3 Turn on I the printer The printer boots up and performs a self test The printer reports its status through the indicator lights on the control panel see Table 14 on page 127 for the meaning of the light colors and combinations Power Cord Specifications Caution For personnel and equipment safety always use an approved three conductor A power cord specific to the region or country intended for installation This cord must use an IEC 320 female connector and the appropriate region specific three conductor grounded plug configuration Depending on how your printer was ordered a power cord may or may not be included If one is not included or if the one included is not suitable for your requirements see Figure 9 and refer to the following guidelines The overall cord length must be less than 9 8 ft 3 m The cord must be rated for at least 10 A 250 V The chassis ground earth must be connected to ensure safety and reduce electromagnetic interference P1048261 004 8 22 12 Printer Setup and Operation 51 Connect the Printer to a Power Source Figure 9 Power Cord Specifications 1 AC power plug for your country This should bear the certification mark of at least one of the known inter
101. ng where the gaps are located Figure 22 Sensor Profile Media Section same the printer may es 100 n o a 8 4 4 sepppi 5 pn a 5 XM oM 4 3 __________2901T 3 ee EEE eee ee a P1048261 004 8 22 12 8 22 12 Specifications This section lists general printer specifications printing specifications ribbon specifications and media specifications Contents General Specifications 0 0 0 0 eh 152 Printing Specifications e toe a e drm Seated Saude os mode E EUR 153 Ribbon Specifications lsleleeee IIIA 153 Media Specifications ooooooocooooroorr IIIA 154 P1048261 004 152 Specifications General Specifications General Specifications Model ZT230 ZT220 ZT210 Height 10 9 in 277 mm 11 0 in 280 mm 10 9 in 277 mm Weight 9 5 in 242 mm 9 4 in 239 mm 9 5 in 242 mm Depth 17 in 432 mm 17 in 432 mm 17 in 432 mm Weight 20 Ib 9 1 kg 17 Ib 7 8 kg 20 Ib 9 1 kg Electrical 100 240 VAC 47 63 Hz 3 Amps 100 W Temperature Operating Thermal Transfer 41 to 104 F 5 to 40 C Direct Thermal 32 to 104 F 0 to 40 C Storage 40 to 140 F 40 to 60 C Relative Operating 20 to 85 non condensing Humidity Storage 5 to 85 non condensing Communication Interfaces P1048261 004 e RS 232 CCITT V 24 serial data interface
102. ngs ZPL Control P1048261 004 94 Printer Configuration and Adjustment Changing Printer Settings ZPL Mode P1048261 004 Table 10 Language Settings Continued Set the ZPL Mode Select the mode that matches what is used in your label formats This printer accepts label formats written in either ZPL or ZPL II eliminating the need to rewrite any ZPL formats that already exist The printer remains in the selected mode until it is changed in one of the ways listed here Accepted values ZPLII ZPL Related ZPL command s SZ SGD command used zpl zpl mode Control panel menu item ZPL MODE on page 33 Printer web page View and Modify Printer Settings ZPL Control 8 22 12 Sensor Settings Sensor Type Printer Configuration and Adjustment 95 Changing Printer Settings Table 11 Sensor Settings Select the Media Sensor Select the media sensor that is appropriate for the media that you are using The reflective sensor can be used with all media types The transmissive sensor should be used only for simple gap media Accepted values TRANSMISSIVE REFLECTIVE Related ZPL command s JS SGD command used device sensor select Control panel menu item SENSOR TYPE on page 34 Printer web page View and Modify Printer Settings Media Setup Label Sensor Set the Sensitivity of the Label Sensor Important This value is set du
103. not be modified from the control panel appears only if a wired or wireless print server is installed in your printer View the MAC Address View the Media Access Control MAC address of the print server that is installed in the printer wired or wireless See MAC Address on page 90 for more information This menu item which cannot be modified from the control panel appears only if a wired or wireless print server is installed in your printer View the ESSID Value The Extended Service Set Identification ESSID is an identifier for your wireless network This setting which cannot be modified from the control panel gives the ESSID for the current wireless configuration See ESSID on page 90 for more information This menu item which cannot be modified from the control panel appears only if a wireless print server is installed in your printer P1048261 004 Introduction ZT230 Printer Control Panel Display 30 NETWORK Menu continued Items in this menu are shown in the order in which they appear when you press the RIGHT ARROW For more information about these settings see Table 9 Network Settings on page 89 PRINT INFORMATION NETWORK RESET NETWORK LOAD DEFAULTS NETWORK f LOAD P1048261 004 Print the Network Settings This option prints a network configuration label which lists the settings for any print server that is installed See Print Information on page 83 for more informati
104. nting pauses until the label is removed print speed The speed at which printing occurs For thermal transfer printers this speed is expressed in terms of ips inches per second printhead wear The degradation of the surface of the printhead and or the print elements over time Heat and abrasion can cause printhead wear Therefore to maximize the life of the printhead use the lowest print darkness setting sometimes called burn temperature or head temperature and the lowest printhead pressure necessary to produce good print quality In the thermal transfer printing method use ribbon that is as wide or wider than the media to protect the printhead from the rough media surface registration Alignment of printing with respect to the top vertical or sides horizontal of a label or tag ribbon A band of material consisting of a base film coated with wax or resin ink The inked side of the material is pressed by the printhead against the media The ribbon transfers ink onto the media when heated by the small elements within the printhead Zebra ribbons have a coating on the back that protects the printhead from wear ribbon wrinkle A wrinkling of the ribbon caused by improper alignment or improper printhead pressure This wrinkle can cause voids in the print and or the used ribbon to rewind unevenly This condition should be corrected by performing adjustment procedures roll media Media that comes supplied rolled onto a core usually
105. nu press the LEFT ARROW or RIGHT ARROW ZBI ENABLED RUN ZBI PROGRAM NONE ft NEXT PRINT INFORMATION v SETTINGS A A START STOP ZBI PROGRAM v NONE A P1048261 004 Introduction ZT230 Printer Control Panel Display NETWORK Menu Items in this menu are shown in the order in which they appear when you press the RIGHT ARROW For more information about these settings see Table 9 Network Settings on page 89 28 No Print Server Message fno print server is installed this message displays in place of NO PRINT SERVER the print server menu items INSTALLED Set the Printer s IP Address View and if necessary change the printer s IP address Changes are saved only if IP PROTOCOL on page 29 is set to PERMANENT To allow any saved changes to take effect use RESET NETWORK on page 30 to reset the print server IP ADDRESS 000 000 000 000 See IP Address on page 89 for more information This menu item appears only if a wired or wireless print server is installed in your printer Set the Subnet Mask View and if necessary change the subnet mask Changes are saved only if IP PROTOCOL on page 29 is set to PERMANENT To allow any saved changes to take effect use RESET NETWORK on page 30 to reset the print server SUBNET MASK 000 000 000 000 See Subnet Mask on page 89 for more information This menu item appears only if a wired or wireless print server is installed in your p
106. of ribbon Ribbon Scratch Test Perform the ribbon scratch test when labels are unavailable To perform a ribbon scratch test complete these steps 1 2 Unroll a short length of ribbon Place the unrolled section of ribbon on a piece of paper with the outer surface of the ribbon in contact with the paper Scratch the inner surface of the unrolled ribbon with your fingernail Lift the ribbon from the paper Observe the results Did the ribbon leave a mark on the paper If the ribbon Then Left a mark on the paper The ribbon is coated on the outside and can be y used in this printer OS Did not leave a mark on the The ribbon is coated on the inside and cannot om aper be used in this printer A To verify this repeat the test on the other surface of the roll of ribbon P1048261 004 42 Printer Setup and Operation Ribbon Overview Notes P1048261 004 8 22 12 8 22 12 2 Printer Setup and Operation This section assists the technician with initial setup and operation of the printer Contents Handling the Printer llli AR Unpack and Inspect the Printer llle Store the Printer en i ord m eed ede shipithe Printer src reet an pe tegens Select a Location for the Printer oooooooooooroooooooo Select a Data Communication Interface o o oooooooooooo Data Gables usta tnd a Shed Renee ed DNUS eed nee
107. on Other options are available by scrolling Reset the Network Settings This option resets the wired or wireless print server You must reset the print server to allow any changes to the network settings to take effect See Reset Network on page 91 for more information This menu item appears only if a wired or wireless print server is installed in your printer Load Network Defaults Use this menu item to restore all print server and network settings back to the factory defaults Use care when loading defaults because you will need to reload all settings that you changed manually See Load Defaults on page 86 for more information This menu item appears only if a wired or wireless print server is installed in your printer Other options are available by scrolling 8 22 12 Introduction 31 ZT230 Printer Control Panel Display NETWORK Menu continued Language Menu Shortcut To be taken to the next user menu press OK or press the LANGUAGE MENU RIGHT SELECT to select GO J LANGUAGE e ENGLISH A To continue to navigate in the same user menu press the LEFT ARROW or RIGHT ARROW GO LOAD DEFAULTS 8 8 9 i IP ADDRESS v NETWORK A 000 000 000 000 8 22 12 P1048261 004 Introduction ZT230 Printer Control Panel Display eec LANGUAGE Menu Items in this menu are shown in the order in which they appear when you press the RIGHT ARROW For more information ab
108. on 8 22 12 Troubleshooting 127 Meaning of Indicator Lights Meaning of Indicator Lights The indicator lights on the control panel show the current status of the printer Table 14 on page 127 Table 14 Status of Printer As Shown by Indicator Lights 9 STATUS light steady green other lights steady yellow for 2 seconds during printer power up STATUS PAUSE DATA SUPPLIES NETWORK The printer is ready i PAUSE light steady yellow STATUS PAUSE DATA SUPPLIES NETWORK The printer is paused 9 ow STATUS light steady red SUPPLIES light steady red The media supply is out The printer needs attention and cannot continue without user intervention STATUS PAUSE DATA SUPPLIES NETWORK al STATUS light steady red a cd 9 W SUPPLIES light flashing red STATUS PAUSE DATA sPHibs NETWORK The ribbon supply is out The printer needs attention and cannot continue without user intervention l7 STATUS light steady yellow 9 we SUPPLIES light flashing yellow STATUS PAUSE DATA SUPELIES NETWORK The printer is in Direct Thermal mode which does not require ribbon however ribbon is installed in the printer 9 STATUS light steady red PAUSE light steady yellow The printhead is open The printer needs attention and cannot continue without user intervention STATUS PAUSE DATA SUPPLIES NETWORK O STATUS light steady yellow The printhead is over temperature Caution The printh
109. or optimal print quality set the darkness to the lowest possible setting for your application You may want to perform the FEED Self Test on page 144 to determine the ideal darkness setting See Print Darkness on page 79 for how to change the darkness setting Incorrect or uneven printhead pressure Set the printhead pressure to the minimum needed for good print quality See Adjust the Printhead Pressure on page 103 Media not feeding properly walking from side to side Make sure that media is snug by adjusting the media guide or call a service technician The printhead or platen roller may be installed incorrectly Call a service technician 8 22 12 Problem The printer does not detect when the ribbon runs out In thermal transfer mode the printer did not detect the ribbon even though it is loaded correctly Troubleshooting 133 Ribbon Problems Table 16 Ribbon Problems Continued Possible Cause The printer may have been calibrated without ribbon Later ribbon was inserted without the user recalibrating the printer or loading printer defaults Recommended Solution Calibrate the printer this time using ribbon or load printer defaults See Calibrate the Ribbon and Media Sensors on page 98 or Load Defaults on page 86 The printer indicates that ribbon is out even though ribbon is loaded correctly 8 22 12 The printer was not calibrated for the label
110. out these settings see Table 10 Language Settings on page 92 32 Select the Display Language If necessary change the language that the printer displays LANGUAGE ENGLISH See Language on page 92 for more information Note The selections for this parameter are displayed in the actual languages to make it easier for you to find one that you are able to read Enable ZPL Override Enable this menu item to allow certain ZPL commands to override ZPL OVERRIDE the printer s current settings ENABLED See ZPL Override on page 92 for more information Set the Command Character Value Set the format command character to match what is used in your COMMAND CHAR label formats SE See Command Character on page 93 for more information Set the Control Character Value Set the control prefix character to match what is used in your label CONTROL CHAR formats TE See Control Character on page 93 for more information P1048261 004 8 22 12 Introduction 33 ZT230 Printer Control Panel Display LANGUAGE Menu continued Items in this menu are shown in the order in which they appear when you press the RIGHT ARROW For more information about these settings see Table 10 Language Settings on page 92 Set the Delimiter Character Value Set the delimiter character to match what is used in your label DELIMITER CHAR formats 2C See Delimiter Character on page 93 for more information Set the ZPL Mode
111. page TEAR OFF on page 21 View and Modify Printer Settings gt General Setup gt Tear Off 8 22 12 Printer Configuration and Adjustment 81 Changing Printer Settings Table 7 Print Settings Continued Print Width Specify the width of the labels being used The default value is the maximum width for the printer based on the printhead s DPI value Note Setting the width too narrow can result in portions of a label format not being y printed on the media Setting the width too wide wastes formatting memory and can cause the printer to print off of the label and onto the platen roller This setting can affect the horizontal position of the label format if the image was inverted using the POI ZPL II command Accepted values 0000 to 1248 dots Related ZPL command s Pw SGD command used ezpl print width Control panel menu item PRINT WIDTH on page 21 Printer web page View and Modify Printer Settings Media Setup Print Width Print Mode Select a print mode that is compatible with your printer options For information about how the print mode selections work with different printer options see Select a Print Mode on page 52 Accepted values TEAR OFF CUTTER PEEL use this value for peel off or liner take up printing Related ZPL command s MM SGD command used media printmode Control panel menu item PRINT MODE on page 21 Printer web page View and
112. panel 6 Media supply guide 2 Media door 7 Media dancer assembly 3 Ribbon take up spindle 8 Printhead open lever 4 Ribbon supply spindle 9 Print mechanism 5 Media supply hanger 10 Platen roller This component appears only in printers that have the Thermal Transfer option installed P1048261 004 8 22 12 Control Panel Introduction Control Panel 15 The control panel indicates the printer s current status and allows the user to control basic printer operation Figure 2 ZT230 Printer Control Panel 9 STATUS light These indicator lights T PAUSE light show the current status of the printer For more V DATA light information see I STATUS Mm d ra PAUSE DATA SUPPLIES NETWORK a NETWORK light dw SUPPLIES light Table 14 on page 127 oO Ol A wN The display shows the printer s current status and allows the user to navigate the menu system RIGHT SELECT button These buttons execute the commands shown directly above them in the display LEFT SELECT button The UP ARROW button changes the parameter values Common uses are to increase a value or to scroll through choices 10 The OK button selects or confirms what is shown on the display 11 The LEFT ARROW button which is active only in the menu system navigates to the left 12 The RIGHT ARROW button which is active only in the menu system navigates to the right
113. printer s web pages The printer must be configured to use your LAN A parallel connection or a wireless print server if installed takes up this port on the printer Caution Be careful not to plug a USB cable into a wired Ethernet print server connector on the printer because doing so will damage the Ethernet connector Connections and Configuration Refer to the ZebraNet Wired and Wireless Print Servers User Guide for configuration instructions A copy of this manual is available at http www zebra com manuals or on the user CD that came with your printer r Note To use this connection you may need to remove a factory installed plug that is designed to keep someone from accidentally plugging a USB connector into this port P1048261 004 48 Printer Setup and Operation Select a Data Communication Interface Interface Wireless print server Data Cables Standard or Option Option Table 5 Data Communication Interfaces Continued Description Limitations and Requirements Can print to the printer from any computer on your Wireless Local Area Network WLAN Cancommunicate with the printer through the printer s web pages The printer must be configured to use your WLAN A parallel connection or a wired print server if installed takes up this port on the printer Configuration Refer to the ZebraNet Wired and Wireless Print Servers User Guide for configuration instructions A cop
114. ps 1 Turn off O the printer 2 Press and hold CANCEL PAUSE while turning on I the printer 3 Hold CANCEL PAUSE until the first control panel light turns off The printer s network configuration is reset to the factory default values No labels print at the end of this test 8 22 12 P1048261 004 148 Troubleshooting Printer Diagnostics Communication Diagnostics Test The communication diagnostics test is a troubleshooting tool for checking the interconnection between the printer and the host computer When the printer is in diagnostics mode it prints all data received from the host computer as straight ASCII characters with the hex values below the ASCII text The printer prints all characters received including control codes such as CR carriage return Figure 20 shows a typical test label from this test Note The test label prints upside down Figure 20 Communications Diagnostics Test Label AESAFOITA 29 AA 5E 45 53 5E 46 4F 33 39 34 2C 32 35 5E 41 41 N 18 10 FDCOOO00 4E 2C 31 38 2C 3 30 5E 46 44 28 30 30 38 30 0999 9999 FS 29 39 39 39 2D 39 39 39 39 SE 46 53 0D BA FOO 50 AAN 18 5E 45 4F 38 2C 35 30 5E 41 41 4E 2C 31 38 2C 1 O FDCENTER STA 31 38 5E 46 44 43 45 4E 54 45 52 20 53 54 To use communications diagnostics mode complete these steps 1 Set the print width equal to or less than the label width being used for the test See Print Width on page 81 for more information 2
115. r options are available by scrolling Set the Sensitivity of the Label Sensor LABEL SENSOR Important This value is set during sensor calibration Do 000 not change this setting unless you are told to do so by Zebra Technical Support or by an authorized service technician See Label Sensor on page 95 for more information P1048261 004 8 22 12 Introduction 35 ZT230 Printer Control Panel Display SENSORS Menu continued Items in this menu are shown in the order in which they appear when you press the RIGHT ARROW For more information about these settings see Table 11 Sensor Settings on page 95 Set the Intensity of the Take Label LED Important This value is set during sensor calibration Do not change this setting unless you are told to do so by 000 Zebra Technical Support or by an authorized service technician TAKE LABEL See Take Label on page 95 for more information Ports Menu Shortcut To be taken to the next user menu press OK or press RIGHT PORTS MENU SELECT to select GO J BAUD RATE 9600 To continue to navigate in the same user menu press the LEFT ARROW or RIGHT ARROW SENSOR TYPE TRANSMISSIVE TAKE LABEL M 000 A 8 22 12 P1048261 004 Introduction 36 ZT230 Printer Control Panel Display PORTS Menu Items in this menu are shown in the order in which they appear when you press the RIGHT ARROW For more information about these settings see Table 12 Port Sett
116. ring sensor calibration Do not change this setting unless you are told to do so by Zebra Technical Support or by an authorized service technician Accepted values 0 255 Related ZPL command s none SGD command used ezpl label sensor Control panel menu item LABEL SENSOR on page 34 Printer web page View and Modify Printer Settings Calibration Take Label 8 22 12 Set the Intensity of the Take Label LED Important This value is set during sensor calibration Do not change this setting unless you are told to do so by Zebra Technical Support or by an authorized service technician Accepted values 0 255 Related ZPL command s none SGD command used ezpl take label Control panel menu item TAKE LABEL on page 35 Printer web page View and Modify Printer Settings Calibration P1048261 004 96 Printer Configuration and Adjustment Changing Printer Settings Port Settings Table 12 Port Settings Baud Rate Set the Baud Rate Select the baud value that matches the one being used by the host computer Accepted values 115200 e 57600 38400 e 28800 e 19200 14400 e 9600 4800 Related ZPL command s sc SGD command used comm baud Data Bits Parity P1048261 004 Control panel menu item Printer web page BAUD RATE on page 36 View and Modify Printer Settings Serial Communications Setup Set the Data
117. rinter Set the Default Gateway View and if necessary change the default gateway Changes are saved only if IP PROTOCOL on page 29 is set to PERMANENT To allow any saved changes to take effect use RESET NETWORK on page 30 to reset the print server GATEWAY 000 000 000 000 See Gateway on page 89 for more information This menu item appears only if a wired or wireless print server is installed in your printer P1048261 004 8 22 12 Introduction 29 ZT230 Printer Control Panel Display NETWORK Menu continued Items in this menu are shown in the order in which they appear when you press the RIGHT ARROW For more information about these settings see Table 9 Network Settings on page 89 IP PROTOCOL ALL ACTIVE PRINT SERVER INTERNAL WIRED MAC ADDRESS 00 05 9A 3C 78 00 ESSID 125 8 22 12 Set the IP Resolution Method This parameter tells if the user permanent or the server dynamic selects the IP address If a dynamic option is chosen this parameter tells the method s by which the wired or wireless print server receives the IP address from the server See IP Protocol on page 90 for more information This menu item appears only if a wired or wireless print server is installed in your printer View the Active Print Server Only one print server wired or wireless can be installed at a time Therefore the print server installed is the active print server This menu item which can
118. rinter Configuration Label PRINTER CONFIGURATION Zebra Technologies ZTC 27230 203dpi CPCL XXXIX RARA RAR LABEL LENGTH PRINT HEAD ID MAXIMUM LENGTH USB COMM PARALLEL COMM SERIAL COMM BAUD DATA_BITS PARITY HOST HANDSHAKE NONE PROTOCOL NORMAL MODE COMMUNICATIONS lt gt EH CONTROL PREFIX lt gt SEH FORMAT PREFIX 2CH DELIMITER CHAR ZPL II ZPL MODE CALIBRATION MEDIA POWER UP CALIBRATION HEAD CLOSE DEFAULT BACKFEED LABEL TOP LEFT POSITION MEDIA SENSOR MODES ENABLED MODES DISABLED 832 87MM FULL RESOLUTION V 2 18 12P1510 lt FIRMWARE 1 3 XML SCHEMA HARDWARE ID OPTION BOARD R RAM ONBOARD FLASH FORMAT CONVERT ZBI ZBI VERSION ZBI STATUS NONRESET CNTR 378 CM RESET CNTR2 FIRMWARE IN THIS PRINTER IS COPYRIGHTED Figure 16 Sample Network Configuration Label Network Configuration Zebra Technologies ZTC 2T230 203dpi CPCL ERA ARA LOAD LAN FROM ACTIVE PRINTSRVR L IP PROTOCOL 010 003 005 IP_ADDRESS 255 255 255 000 SUBNET 010 003 005 GATEWAY 010 003 001 WINS SERVER IP ES TIMEQUT CHECKING TIMEOUT VALUE ARP INTERVAL BASE RAW PORT ALL IP PROTOCOL 000 000 000 IP_ADDRESS 255 255 255 SUBNET 000 000 000 GATEWAY 000 000 000 WINS SERVER IP TIMEOUT CHECKING TIMEOUT VALUE ARP INTERVAL BASE RAW PORT CARD INSERTED CARD MFG ID CARD PRODUCT ID MAC ADDRESS DRIVER INSTALLED OPERATING MODE ESSID TX P
119. ritten permission of Zebra Technologies Product Improvements Continuous improvement of products is a policy of Zebra Technologies All specifications and designs are subject to change without notice Liability Disclaimer Zebra Technologies takes steps to ensure that its published Engineering specifications and manuals are correct however errors do occur Zebra Technologies reserves the right to correct any such errors and disclaims liability resulting therefrom Limitation of Liability In no event shall Zebra Technologies or anyone else involved in the creation production or delivery of the accompanying product including hardware and software be liable for any damages whatsoever including without limitation consequential damages including loss of business profits business interruption or loss of business information arising out of the use of the results of use of or inability to use such product even if Zebra Technologies has been advised of the possibility of such damages Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages so the above limitation or exclusion may not apply to you ENERGY STAR Part Number P1048261 004 Rev A Declaration of Conformity 3 Declaration of Conformity We have determined that the Zebra printers identified as the ZT210 ZT220 and ZT230 manufactured by Zebra Technologies Corporation 333 Corporate Woods Parkway Vernon Hills Illino
120. rk Then the media is Does not appear on the media Thermal transfer A ribbon is required Appears on the media Direct thermal No ribbon is required Coated Side of Ribbon Ribbon can be wound with the coated side on the inside or outside Figure 7 This printer can only use ribbon that is coated on the outside If you are unsure which side of a particular roll of ribbon is coated perform an adhesive test or a ribbon scratch test to determine which side is coated Figure 7 Ribbon Coated on Outside or Inside 0 Outside Inside 40 P1048261 004 8 22 12 8 22 12 Printer Setup and Operation 41 Ribbon Overview Adhesive Test If you have labels available perform the adhesive test to determine which side of a ribbon is coated This method works well for ribbon that is already installed To perform an adhesive test complete these steps 1 Peel a label from its liner 2 Press a corner of the sticky side of the label to the outer surface of the roll of ribbon 3 Peel the label off of the ribbon 4 Observe the results Did flakes or particles of ink from the ribbon adhere to the label If ink from the ribbon Then Adhered to the label The ribbon is coated on the outside and can be 4 used in this printer TA Did not adhere to the label The ribbon is coated on the inside and cannot Y be used in this printer o Jy To verify this repeat the test on the other surface of the roll
121. s of the printer and to prevent premature printhead wear To purchase supplies go to http www zebra com howtobuy Your printer can use various types of media Standard media Most standard media uses an adhesive backing that sticks individual labels or a continuous length of labels to a liner Standard media can come on rolls or in a fanfold stack Table 3 Tag stock Tags are usually made from a heavy paper Tag stock does not have adhesive or a liner and it is typically perforated between tags Tag stock can come on rolls or in a fanfold stack Table 3 Table 3 Roll and Fanfold Media Media Type How It Looks Description Non Continuous Roll media is wound on a core that can be 1 in to 3 in 25 to Roll Media a 76 mm in diameter Individual labels or tags are separated by P d one or more of the following methods O Web media separates labels by gaps holes or notches p ps Black mark media uses pre printed black marks on the back side of the media to indicate label separations MEIN Perforated media has perforations that allow the labels or tags to be separated from each other easily The media may also have black marks or other separations between labels or tags oT EE T 1 1 I 1 1 4 P1048261 004 8 22 12 Media Type Non Continuous Fanfold Media Continuous Roll Media 8 22 12 Printer Setup and Operation 39 Types of Med
122. s volatile memory that loses the stored information when power is turned off fanfold media Media that comes folded in a rectangular stack Contrast this with roll media firmware This is the term used to specify the printer s operating program This program is downloaded to the printer from a host computer and stored in FLASH memory Each time the printer power is turned on this operating program starts This program controls when to feed the media forward or backward and when to print a dot on the label stock FLASH memory FLASH memory is non volatile and maintains the stored information intact when power is off This memory area is used to store the printer s operating program In addition this memory can be used to store optional printer fonts graphic formats and complete label formats Font A complete set of alphanumeric characters in one style of type Examples include CG Times CG Triumvirate Bold Condensed M ips inches per second The speed at which the label or tag is printed Many Zebra printers can print from 1 ips to 12 ips label An adhesive backed piece of paper plastic or other material on which information is printed label backing liner The material on which labels are affixed during manufacture and which is discarded or recycled by the end users light emitting diode LED Indicators of specific printer status conditions Each LED is either off on or blinking depending on the feature being monitored liqu
123. t e peed e 38 Ribbon Overview o 40 When to Use Ribbon o ooocccoccooo rs 40 Coated Side of Ribbon 1 6 re 40 8 22 12 P1048261 004 6 Contents 2 Printer Setup and Operation 00 cece eee eee 43 Handling the Printer lisse RI IH 44 Unpack and Inspect the Printer 0 0 eee ee 44 Store the PAN iu bee Eee REC PREEPLBSPPgu doe ede ee sie ERES 44 Ship the Printer oooooccooocoonoor RR E E 44 Select a Location for the Printer liiis 45 Select a Data Communication Interface 0 ee ee 46 Data Cabl S 4 kx RR REED SONS Rete RARE AUR RE RUE ER RE 48 Connect the Printer to a Power Source 0 0 eee eee 49 Power Cord Specifications llle 50 Select a Print Mode 0 eee rn 52 Load the Ribbon zoRed RR RA Om rmm endi ERE Ped xx nb ee eae 55 Loadithe Media um LLRRRRP A wide reca pue EEG be pee dee ee hd 60 3 Printer Configuration and Adjustment 77 Changing Printer Settings liliis 78 Print Settilgs nempe alae goa ainda ace ela eda up of cdm c RR ee 79 Calibration and Diagnostic Tools 0 00 eee 83 Network Settings 0 0 cece ete tee eee 89 Language Settings 0 0 cece ete 92 Sensor SCUINGS uoces ew ee Soha be ge ae Sa e es 95 Port Settings ice ea eb dew ceed were e me a ER Re HL ewes 96 Calibrate the Ribbon and Media Sensors 0 tee 98 Adjust the
124. tem LCD CONTRAST on page 24 Printer web page N A Idle Display Power Up Action P1048261 004 Select the information shown on the printer s display when the printer is idle ZT230 only Accepted values FW VERSION P ADDRESS MM DD YY 24 HR M DD YY 12 HR DD MM YY 24 HR DD MM YY 12 HR Related ZPL command s none SGD command used device idle display format Control panel menu item Printer web page Set the Power Up Action IDLE DISPLAY on page 24 N A Set the action for the printer to take during the power up sequence CALIBRATE adjusts sensor levels and thresholds determines the label length and feeds the media to the next web e FEED feeds the labels to the first registration point LENGTH determines the label length using current sensor values and feeds the media to the next web NOMOTION tells the printer not to move the media You must manually ensure that the web is positioned correctly or press feed to position the next web SHORT CAL sets the media and web thresholds without adjusting sensor gain determines the label length and feeds the media to the next web Accepted values CALIBRATE FEED LENGTH NOMOTION SHORT CAL Related ZPL command s MF SGD command used ezpl power up action Control panel menu item POWER UP ACTION on page 24 Printer web page View and Modify Printer Settings Calibration
125. ter and its components Printer Setup and Operation on page 43 This section assists the technician with initial setup and operation of the printer Printer Configuration and Adjustment on page 77 This section assists you with configuration of and adjustments to the printer Routine Maintenance on page 109 This section provides routine cleaning and maintenance procedures Troubleshooting on page 125 This section provides information about errors that you might need to troubleshoot Assorted diagnostic tests are included Specifications on page 151 This section lists general printer specifications printing specifications ribbon specifications and media specifications Glossary on page 155 The glossary provides a list of common terms 8 2242 Contacts About This Document 11 Contacts Technical Support via the Internet is available 24 hours per day 365 days per year Web Site www zebra com E mail Back Technical Library E mail address emb zebra com Subject line Emaillist Self Service Knowledge Base www zebra com knowledgebase Online Case Registration www zebra com techrequest Which Department Do You Need Regional Headquarters The Americas Zebra Technologies Corporation 475 Half Day Road Suite 500 Lincolnshire IL 60069 USA T 1 847 634 6700 Toll free 1 866 230 9494 F 1 847 913 8766 Europe Middle East and Africa Zebra Technologies Europe Limit
126. the next label When canceling a self test prior to its actual completion always reset the printer by turning it off O and then on I Power On Self Test A Power On Self Test POST is performed each time the printer is turned on I During this test the control panel lights LEDs turn on and off to ensure proper operation At the end of this self test only the STATUS LED remains lit When the Power On Self Test is complete the media is advanced to the proper position To initiate the Power On Self Test complete these steps 1 Turn on I the printer The POWER LED illuminates The other control panel LEDs and the LCD monitor the progress and indicate the results of the individual tests All messages during the POST display in English however if the test fails the resulting messages cycle through the international languages as well 8 22 12 P1048261 004 142 Troubleshooting Printer Diagnostics CANCEL Self Test The CANCEL self test prints a printer configuration label and a network configuration label For other ways to print these labels see Print Information on page 83 To perform the CANCEL Self Test complete these steps 1 Turn off O the printer 2 Press and hold CANCEL while turning on 1 the printer Hold CANCEL until the first control panel light turns off The printer prints a printer configuration label Figure 15 and then a network configuration label Figure 16 Figure 15 Sample P
127. tinuous media Label or tag stock media that has no notch gap or web media liner only to separate the labels or tags The media is one long piece of material core diameter The inside diameter of the cardboard core at the center of a roll of media or ribbon diagnostics Information about which printer functions are not working that is used for troubleshooting printer problems P1048261 004 156 Glossary P1048261 004 die cut media A type of label stock that has individual labels stuck to a media liner The labels may be either lined up against each other or separated by a small distance Typically the material surrounding the labels has been removed See non continuous media direct thermal A printing method in which the printhead presses directly against the media Heating the printhead elements causes a discoloration of the heat sensitive coating on the media By selectively heating the printhead elements as the media moves past an image is printed onto the media No ribbon is used with this printing method Contrast this with thermal transfer direct thermal media Media that is coated with a substance that reacts to the application of direct heat from the printhead to produce an image dynamic RAM The memory devices used to store the label formats in electronic form while they are being printed The amount of DRAM memory available in the printer determines the maximum size and number of label formats that can be printed This i
128. uation marks backfeed When the printer pulls the media and ribbon if used backward into the printer so that the beginning of the label to be printed is properly positioned behind the printhead Backfeed occurs when operating the printer in Tear Off and Applicator modes bar code A code by which alphanumeric characters can be represented by a series of adjacent stripes of different widths Many different code schemes exist such as the universal product code UPC or Code 39 black mark A registration mark found on the underside of the print media that acts as a start of label indication for the printer See non continuous media calibration of a printer A process in which the printer determines some basic information needed to print accurately with a particular media and ribbon combination To do this the printer feeds some media and ribbon if used through the printer and senses whether to use the direct thermal or thermal transfer print method and if using non continuous media the length of individual labels or tags configuration The printer configuration is a group of operating parameters specific to the printer application Some parameters are user selectable while others are dependent on the installed options and mode of operation Parameters may be switch selectable control panel programmable or downloaded as ZPL II commands A configuration label listing all the current printer parameters may be printed for reference con
129. user menu press the LEFT ARROW or RIGHT ARROW GO LANGUAGE lt i _ DARKNESS v ENGLISH A Y 10 A 8 22 12 P1048261 004 Introduction 24 Y T TooLs Menu ZT230 Printer Control Panel Display Items in this menu are shown in the order in which they appear when you press the RIGHT ARROW For more information about these settings see Table 8 Calibration and Diagnostic Tools on page 83 PRINT INFORMATION SETTINGS LCD CONTRAST 13 IDLE DISPLAY FW VERSION POWER UP ACTION CALIBRATE P1048261 004 List the Printer Information Prints a printer configuration label See Print Information on page 83 for more information Other options are available by scrolling Set the Display Contrast Change the contrast on the printer s display See LCD Contrast on page 84 for more information Select the Idle Display Select the information shown on the printer s display when the printer is idle See Idle Display on page 84 for more information Set the Power Up Action Set the action for the printer to take during the power up sequence See Power Up Action on page 84 for more information 8 22 12 Introduction 25 ZT230 Printer Control Panel Display Y T rooLs Menu continued Items in this menu are shown in the order in which they appear when you press the RIGHT ARROW For more information about these settings see Table 8 Calibration and Diagnostic Tools on page 83 HEAD
130. y of this manual is available at http www zebra com manuals or on the user CD that came with your printer You must supply all data cables for your application Ethernet cables do not require shielding but all other data cables must be fully shielded and fitted with metal or metallized connector shells Unshielded data cables may increase radiated emissions above the regulated limits To minimize electrical noise pickup in the cable Keep data cables as short as possible Do not bundle the data cables tightly with the power cords Do not tie the data cables to power wire conduits P1048261 004 8 22 12 Printer Setup and Operation 49 Connect the Printer to a Power Source Connect the Printer to a Power Source The AC power cord must have a three prong female connector on one end that plugs into the mating AC power connector at the rear of the printer If a power cable was not included with your printer refer to Power Cord Specifications on page 50 Caution For personnel and equipment safety always use an approved three conductor AN power cord specific to the region or country intended for installation This cord must use an IEC 320 female connector and the appropriate region specific three conductor grounded plug configuration To connect the printer to a power source complete these steps 1 Plug the female end of the A C power cord into the A C power connector on the back of the printer 2 Plug the male e

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