Yamaha RMio64-D Firmware Update Manual
Contents
1. E Preparing for the update 1 Download the latest firmware from the following URL http www yamahaproaudio com downloads 2 Decompress the downloaded file Computer requirements for firmware updates Windows OS Windows 7 SP1 32 bit 64 bit Windows 8 32 bit 64 bit Windows 8 1 32 bit 64 bit CPU Intel or AMD dual core processor Memory 2 GB or more Interface Equipped with an Ethernet connector HDD Free disk space of 100 MB or more high speed hard disk Mac OS OS X 10 7 5 OS X 10 8 x OS X 10 9 x CPU Intel dual core processor Memory 2 GB or more Interface Equipped with an Ethernet connector HDD Free disk space of 130 MB or more high speed hard disk e An Ethernet cable CAT5e or higher recommended Straight or cross E Updating the RMio64 D firmware This section explains how to update the RMio64 D firmware NOTE e Before you start updating the firmware decompress the downloaded compressed file e Place the following files in the same folder Windows RMio64 D_firmXXX prg and RMio64 D Update Program exe Mac RMio64 D_firmXXX prg and RMio064 D Update Program The characters XXX represent the firmware version number which will be updated 1 Connect the computer to the network which RMio64 D is connected 2 Turn on the power of all RMio64 D devices which are to be updated 3 Quit the NUAGE Workgroup Manager if it is running2. Mac Double click Applications gt Dante Firmware Update Manager NOTE e In Mac the confirmation dialog box which accepts incoming network connections from an application may appear Click Allow If you see the interface selection screen select the interface card to connect the Dante device Click Failsafe Recovery Check the detected RMio64 D Click Start A pop up is displayed confirming that you wish to proceed Click OK to start the recovery Dante Firmware Update Manager will display Processing Safe Recovery and then Safe recovery Done when the device s are recovered Exit the Dante Firmware Update Manager and wait for two minutes before turning off the power to the RMio64 D unit Update the Dante firmware Follow steps 2 through 10 described in Updating the Dante firmware Now recovery and firmware update are completed 14 E Error Message List RMio64 D Update Program Error messages for the RMi064 D Update Program may be displayed on the computer This section explains the error messages and the appropriate action to take NOTE If the same error message appears each time you try to update the device may need repairing in which case you should contact your Yamaha dealer Message Invalid file Possible Solution The update file has broken Download the file again Update failed Make sure that the computer is connected to the RMio64
3. NOTE It is necessary to quit the NUAGE Workgroup manager beforehand since the RMi064 D Update Program cannot be launched while NUAGE Workgroup Manager is running Windows Right click the NUAGE Workgroup Manager icon in the system tray and select Quit Mac Click the NUAGE Workgroup Manager icon in the menu bar and select Quit Jans LARO Workgroup Manager Console Workgroup Manager Console 4 Double click RMio64 D Update Program The RMio64 D Update Program will start up NOTE e The User Account Control dialog box may appear Click Continue or Yes e RMio64 D Update Program may be blocked by the Windows Firewall Check the all check boxes and click Allow access e In Mac the confirmation dialog box which accepts incoming network connections from an application may appear Click Allow 5 Make sure that the fields in the File section indicate as follows File name RMio64 D_firmXXX prg Product name RMi064 D Version X XX NOTE e The characters XXX and X XX represent the firmware version number which will be updated e If these fields are empty click Select and select the RMi064 D_firmXXX prg File name RMio64 D_firmi pre Product name RMIO 4 D Connect and Update Product name RMio64 D XXXXXX V1 00 6 Select the target RMio64 D for updating in Product name in the Con
4. YAMAHA RMio64 D Firmware Update Guide Thank you for choosing a Yamaha product This guide explains how to update the RMio64 D firmware and its built in Dante module firmware E Precautions Please be sure to read this section first e The user assumes full responsibility for the update e Please note that the device may be damaged if you fail to follow these instructions properly or turn off the device or disconnect the cable while the update is in progress e Ifthe update fails and the device still does not operate correctly even after you execute the update once again please contact your Yamaha dealer e Yamaha Corporation owns exclusive copyrights for the RMio64 D firmware its update program and the update guide e Audinate owns exclusive copyrights for the Dante firmware and its update program e It is prohibited to duplicate or modify the firmware software or guides in part or in their entirety without permission from the copyright owner e The screen shots in this guide are for use with this update procedure only and may be different from the actual screen shots e Dante is a registered trademark of Audinate e Windows is a registered trademark of Microsoft Corporation in the United States and other countries e Mac Macintosh and Bonjour are trademarks of Apple Inc registered in the U S and other countries e The company names and product names in this document are the trademarks or registered trademarks of t
5. update files other than RMio64 D are applied the device will become inoperable Be sure to ensure compatibility of the update files with RMio64 D In general do not check the Override Device Matching option If this option is left unchecked only devices that support the file can be selected ensuring that updating the device with invalid or wrong files is prevented 7 Click Next NOTE e Dante Firmware Update Manager may be blocked by the Windows Firewall Check the all check boxes and click Allow access e In Mac the confirmation dialog box which accepts incoming network connections from an application may appear Click Allow 8 Check the RMio64 D to update Check the version of the update files and the version number indicated in the RMio64 D line 11 Firmware Update Manager 1 matching devices found of 2 total Upload File FWUpdate_RMio64 0_v37110_swi21_fwioid v 7 1 pr Yamaha Corporation RMio64 D Select Al Name Manufacturer Model Version IP f oo2 varanarmosa Yamaha Corporation RMio64 D 3 7 1 10 XXX XXX AXXAXK Ready Back Refresh NOTE If the RMio64 D is not indicated click Refresh If this field is empty your computer may not be properly connected to the RMio64 D Check that the cable is not loose or disconnected that TCP IP is properly configured and that the RMio64 D is turned on 9 Click Start The update operation will begin Updating appears in the Status f
6. D correctly then update the firmware again C S G PA Development Division 2014 Yamaha Corporation 15 AO
7. de To restore a Dante module in failsafe mode a recovery image needs to be sent from the Dante Firmware Update Manager To check if the Dante module is in failsafe mode use Dante Controller the respective device is displayed in red in the Network View of the Dante Controller version 3 1 x or higher Furthermore the red SYSTEM indicator on the RMio64 D unit will periodically flash twice Described below are the procedures to recover the Dante module integrated in the RMio64 D unit 1 Turn off the power to the computer and the RMio64 D 2 Separate the RMio64 D from the Dante network 3 Connect the Dante PRIMARY connector on the rear panel of the RMio64 D unit to the Ethernet connector on the computer using an Ethernet cable PRIMARY SECONDARY LINK LINK ACT 1G ACT 1G OOOO 4 Turn the computer power on and logon to Windows with administrative privileges 5 Turn on the power to the RMio64 D 13 10 11 12 13 14 Disable all but one of the network interfaces on your computer Run the Dante Firmware Update Manager as described below Windows Select All programs or All apps gt Audinate l gt Dante Firmware Update Manager gt Dante Firmware Update Manager then right click and select Run as Administrator NOTE e The User Account Control dialog box or the Windows Security dialog box may appear In such case follow the on screen instruction to continue
8. e Ethernet connector on the computer using an Ethernet cable Be sure to directly connect the computer and the RMio64 D unit and do not connect any other Dante device to the computer PRIMARY SECONDARY LINK LINK ACT 1G ACT 1G OOOO 2 Turn on the power to the RMio64 D 3 Run the Dante Firmware Update Manager as described below Windows Select All programs or All apps gt Audinate l gt Dante Firmware Update Manager gt Dante Firmware Update Managerl then right click and select Run as Administrator Mac Double click Applications gt Dante Firmware Update Manager NOTE e Confirm in the title bar that the version number is 1 4 7 1 or higher Windows or 1 4 5 or higher Mac e The User Account Control dialog box may appear Click Continue or Yes 4 If you see the interface selection screen select the interface card to connect the Dante device 10 5 Click Update Dante Firmwarel 6 Click Browse and select FWUpdate_RMio64D vxxx swyyy dnt then click Open The characters xxx and yyy represent the firmware version number NOTE The Dante firmware does not operate normally if its path contains any multi byte character including Japanese characters If you use a directory name containing any multi byte character in your computer store the firmware update files in a directory that consists only of ASCII characters e g C temp Notice If
9. e click the Dante Firmware Update Manager installer and follow the on screen instructions to install the firmware _ NOTE l The Windows Security dialog box may appear In such case follow the on screen instruction to continue The Dante firmware does not operate normally if its path contains any multi byte character including Japanese characters If you use a directory name containing any multi byte character in your computer store the firmware update files in a directory that consists only of ASCII characters e g C temp When installing the Dante Firmware Update Manager temporarily disable any running anti virus software You may be required to install the Bonjour in the middle of installing the Dante Firmware Update Manager If so download Bonjour from the URL specified by the Bonjour installer and install it You may be prompted to restart the computer after the installation is complete Before proceeding to update restart the computer E Computer TCP IP setting To update Dante firmware configure computer TCP IP settings After the firmware update procedure is complete return the TCP IP settings to their original settings Windows 1 Open the Network and Sharing Center as described below Windows 7 Select Start gt Control Panell then click or double click Network and Sharing Center or View network status and tasks Windows 8 or Windows 8 1 Windows I X gt Control Panel then click or doub
10. heir respective companies E Update procedure sequence Update each firmware component in the following sequence E Preparing for the update J E Updating the RMio064 D firmware J Updating the Dante firmware E Installing the Dante Firmware Update Manager E Computer TCP IP setting E Updating the Dante firmware Completion of the update Refer to the firmware compatibility chart available on the following Yamaha Pro Audio website as to whether Dante firmware update is required or not http www yamahaproaudio com downloads E Checking the version number Dante Controller Device View Y00S Yamaha RMio64 D 26A503 es The RMi064 D firmware and the File Device View Help A AE 005 Yamaha Rivioo D 20A503 B e Dante firmware version number Receive Transmit Status Latency Device Config Network Contig can be confirmed on the Device View window in Dante Controller r Device Information Manufacturer Yamaha Corporation Prod TTPA T E Product Version 1 00 Firmware Version 1 0 0 Software Version 871 10 Firmware Version 3 4 9 3 Mute Status Unmuted Syne Status Locked External Word Clock No Preferred No Frequency Offset 20 ppm rDante Information rClock Synchronisation phterfaces m Bedrosian tat gt MAG Address KERMHN ARERR a Tx Utilisation 22 Kbps Errors 0 Rx Utilisation 21 Mbps Errors 0
11. ield during updating Done is displayed once update is completed Notice Update takes 2 to 4 minutes During the update operation do not turn off the power to the unit or disconnect the cable If update fails due to disconnection of the power cable during the update or due to other reasons the device may become inoperative NOTE If update is not completed after 5 minutes or update failure indication appears click X at the upper right corner of Dante Firmware Update Manager to exit the program without turning the RMio64 D power off and restart the procedure from the step 3 If update still fails follow the instructions stated in About Failsafe Mode to perform the recovery process 10 Restart the RMio64 D The firmware update is now complete Check that the firmware version has been updated gt P 2 12 E About Failsafe Mode During normal operation software must be loaded from a flash memory drive during operations to use the Dante module integrated in the RMi064 D However data in a flash memory drive may occasionally become corrupted as with any other storage device In many cases such data corruption is caused by turning the RMio64 D power off during firmware upgrading The Dante module has a specially protected flash drive section in order to recover from such a condition When the main section is damaged the program stored in the protected area is activated and the Dante module goes into failsafe mo
12. le click Network and Sharing Center or View network status and tasks 2 Click Manage network connection or Change Adapter settings from the Tasks list located in the left side of Network and Sharing Center window then double click Local Area Connection The Local Area Connection Status dialog box will be displayed L NOTE l e The User Account Control dialog box may appear Click Continue or Yes e Ifthe Local Area Connection properties dialog box appears skip ahead to step 4 3 Click Properties The Local Area Connection properties dialog box will be displayed L NOTE l The User Account Control dialog box may appear Click Continue or Yes 4 Select Internet Protocol Version 4 TCP IPv4 then click Properties The Internet Protocol Version 4 TCP IPv4 Properties dialog box will be displayed 5 Click Obtain an IP address automatically You can get IP settings assigned automatically if your network supports this capability Otherwise you need to ask your network administrator for the appropriate IP settings Use the following IP address IP address Subnet mask Default gateway Obtain DNS server address automatically Use the following DNS server addresses Preferred DNS Alternate DNS server validate settings upon exit 6 Click OK Mac 1 Click the System Preferences icon on Dock The System Prefe
13. nect and Update field NOTE e If this field is empty your computer may not be properly connected to the RMio64 D Make sure that the cable is not disconnected or damaged and that the program is not blocked by a firewall e Each RMio64 D that is operating in NUAGE system is displayed in gray To update the RMio64 D check NUAGE Workgroup Manager running on another computer and remove the RMio64 D from the Workgroup 7 Click Update r dl T ero vre ror a File File name RMio64 D_firm 2 pre Product name RMIO64 D Version HX Connect and Update Product name 7 RMio64 D XX XX XX V1 00 The progress log and progress bar are displayed on the lower area in Connect and Update Update 8 An Updated successfully message will be displayed once update is completed and the RMio64 D restarts automatically After all the RMio64 D updates are completed check that the firmware version has been updated P 2 E installing the Dante Firmware Update Manager The Dante Firmware Update Manager is software for updating the Dante firmware The Dante Firmware Update Manager installer is stored in the same compressed file as RMio64 D firmware Windows DanteFirmwareUpdateManager x x x exe Mac DanteFirmwareUpdateManager_x x x dmg The characters x x x and x x x represent the Dante Firmware Update Manager version number Doubl
14. rences window appears 2 Click the Network icon The Network window appears 3 Click Ethernet The Ethernet settings window appears NOTE If there are multiple Ethernet choices select the one that is connected to the device 4 Confirm that Using DHCP is selected in Configure IPv4 or Configuration 00e Network air Show All Q Location Automatic Ethernet Not Connected Status Cable Unplugged Either the cable for Ethernet is not plugged b Ziani a in or the device at the other end is not responding d WIE D Configure Pv4 Using DHCP Bluetooth PAN IP Address i Subnet Mask Router DNS Server Search Domains Advanced r wW Click the lock to prevent further changes Assist me Revert Apply 5 Click Apply if you have changed the setting then close the window If you haven t changed the setting close the window E Updating the Dante firmware Described below are the procedures to update the Dante module firmware integrated in the RMio64 D unit NOTE _ e To update the Dante firmware you need to connect an RMio64 D to the computer one at a time and repeat the update procedure for each device e For details of the Dante Firmware Update Manager refer to AUD MAN Firmware Update Manager stored in the compressed file folder 1 Connect the Dante PRIMARY connector on the rear panel of the RMio64 D unit to th
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