Xircom RM56V1 User's Manual
Contents
1. Operating Storage Humidity Memory Power Approvals RJ 11 modem RJ 11 phone set pass through 85 6 mm x 54 0 mm x 10 5 mm 3 37 in x 2 13 in x 0 413 in 36 g 1 3 oz 0 C to 65 C 32 F to 149 F 20 C to 85 C 4 F to 185 F 95 maximum noncondensing 2 MB memory accommodates dual V 90 and K56flex operation 5 VDC 200 mA idle 240 mA active FCC Part 15 Class B FCC Part 68 Industry Canada Modem Specifications Data modulation Fax modulation Fax support Error control Data compression Diagnostics Nonvolatile RAM V 90 or K56flex up to 56000 bps V 34 from 33 600 down to 2400 bps V 32terbo at 19200 and 16800 bps V 32bis at 14400 12000 9600 and 7200 bps uncoded at 4800 bps V 32 at 9600 bps uncoded at 4800 bps V 23 at 1200 75 and 75 1200 bps V 22bis at 2400 bps V 22 at 1200 bps Bell 212A at 1200 bps V 17 at 14400 12000 9600 7200 and 4800 bps V 29 at 9600 7200 and 4800 bps V 27ter at 4800 and 2400 bps Group 3 EIA TIA Class 1 and Class 2 V 42 Error Control MNP Levels 2 4 Error Detection V 42bis 4 1 or MNP Level 5 2 1 Power up self tests of program RAM data RAM and nonvolatile memory 1 user definable profile 2 thirty six digit telephone numbers serial number Appendixes A 5 Modem Specifications continued Command set Hayes and Microcom compatible AT com mands Data interface PCMCIA Release 2 1 compliant 68 pin connector An2. In the U S A Xircom s Customer Support department at 805 376 9200 Outside the U S A Contact your local Xircom supplier or Xircom regional office Software and Driver Updates World Wide Web To download drivers subject to the terms of the Xircom Software License Agreement from the Xircom website go to www xircom com Bulletin Board System BBS Set your modem to its maximum speed no parity 8 data bits 1 stop bit to connect at up to 56 000 bps in the U S and Europe 33 600 bps elsewhere To download drivers go to the Main Menu select File Menu and Search by filename or keyword e g Windows 95 or List files by area Follow the instructions to select and download current versions of Xircom released drivers subject to the terms of the Xircom Software License Agreement A 2 RealPort Modem 56 User s Guide Xircom Worldwide Access Americas Customer Support Xircom Inc 2300 Corporate Center Drive Thousand Oaks California 91320 1420 Direct Line to Customer Support 805 376 9200 Customer Support 6 a m to 5 p m Monday through Friday U S Pacific time 805 376 9100 Fax to Customer Support Online or Automated Access 24 hours 7 days a week 805 375 5280 BBS up to 56Kbps 805 376 9130 BBS up to 33 6Kbps cs xircom com E mail www xircom com Word Wide Web Europe Middle East and Africa Customer Support Xircom Europe N V King Square Veldkant 39 2550 Kontich Belgium Direct Line t
3. listed ITE computers that contain operator accessible PC Card slots A 12 RealPort Modem 56 User s Guide Appendix E Software License Agreement Xircom grants you a non exclusive license to use the copies of software programs supplied with this product on the following terms You may a Use the software program on any computer or network but only in conjunction with any Xircom hardware product b Permit any other individuals to use the software program either directly or on a computer network but only if there is no more than one user for each Xircom hardware product in use in conjunction with such use c Make only those number of backup and archival copies of the software program in machine readable form as are essential to backup use of the software program provided that you reproduce all proprietary notices on each copy You may not a Modify translate reverse engineer decompile disassemble create deriva tive works based on or copy except for archival purposes the program or the accompanying documentation b Rent transfer sublicense or grant any rights in the program or accompany ing documentation including any time sharing arrangement in any form to any other person without the prior written consent of Xircom c Remove any proprietary notices labels or marks on the program and accompanying documentation Failure to comply with any of the above restrictions will terminate this license This is not a
4. MPLIED OR STATUTORY INCLUDING ANY WARRANTY OF MERCHANTABILITY OF FITNESS FORA PARTICULAR PURPOSE OR OF NON INFRINGEMENT XIRCOM WILL NOT BE LIABLE OR RESPONSIBLE FOR ANY INCIDENTAL CONSEQUENTIAL OR SPECIAL DAMAGES e g LOST PROFITS LOSS OF OR DAMAGE TO ANY COMPUTER EQUIPMENT OR RELATED DATA Additional Rights Some states or countries do not allow exclusion or limitation of incidental or consequential damages or limitations on the length of an implied warranty so the above limitations or exclusions may not apply to you Our warranty gives you specific legal rights and you may also have other rights which vary from state to state or country to country International Notice Due to differing national regulations and approval requirements certain Xircom products are designed for use only in specific countries and may not function properly in a country other than the country of designated use As a user of these products you are responsible for ensuring that the products are used only in the countries for which they were intended For information on specific products contact Xircom s nearest regional center Xircom Corporate U S A 800 438 4526 Xircom Europe 32 0 3 450 08 11 Xircom Asia Pacific 65 323 1511 Unauthorized Applications Xircom s products are not designed or authorized for use as a component in any life support life safety or other comparable application Our products should not be used in any applica
5. Xircom RealPort Modem 56 User s Guide October 1998 Xircom reserves the right to make improvements and or changes in the products and programs described in this Users Guide at any time without notice The software described in this Users Guide is furnished under a license and may be used or copied only in accordance with such license 1998 Xircom Inc All rights reserved Neither this publication nor any part of this publication may be copied photocopied reproduced translated or reduced to any electronic medium or machine readable form without the prior written permission of Xircom Xircom is a registered trademark and RealPort RealView Xcessories BatterySave CountrySelect and Digital Shield are trademarks of Xircom Inc K56flex is a trademark of Lucent Technologies Inc and Rockwell International Some ofthe product names herein have been used for identification purposes only and may be trademarks of their respective companies 801 0261 001A 10 98 Contents HARDWARE INSTALLATION vceenenennnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnn 1 1 WINDOWS 95 AND 98 INSTALLATION seeneennnennnnnnnnnnnnnnnnnnnnnnnn 2 1 WINDOWS NT 4 0 INSTALLATION vuernerennonnnnonnnnennnnnnnnnnnnnnnnan 3 1 APPENDIX ES nenn A 1 A Support Services Sienaan ar ieia nn ieia Tiaia A 1 B Specifications e a a A aes A 4 C Lifetime Limited Warranty cece ee eet et eter nn A 5 D Regulatory Agency Notices uueessenenenseeseensnenennnnnnn
6. alog interface RJ 11C modular telephone connector DTE speeds 1200 2400 4800 7200 9600 14400 19200 37400 57600 and 115200 bps Appendix C Lifetime Limited Warranty Warranties As the original purchaser you receive these warranties from Xircom Hardware Your RealPort Modem 56 collectively Products will be free from defects in material and workmanship and will perform in substantial compliance with your user documentation accompanying the Products for as long as you own and properly use the Products Software Software accompanying these Products including driver utility software etc and the magnetic media containing the software are warranted to perform in substantial compliance with the specifications contained in your user documen tation for two years from your purchase date Our warranty does not cover or provide you with rights to upgrades or updates You are responsible for your choice of applications programs or related reference materials Given the wide range of third party hardware and applications software products you might use our software with you under stand that Xircom does not warrant the compatibility or the uninterrupted or error free operation of our software Upon our confirmation of a covered defect or failure at our option we will repair or replace the affected item or will refund your purchase price if repair or replacement is not possible or practical At our option replacement pr
7. e In Windows 95 version 950b or later check the Disable in this Hardware Profile option to disable the device 2 4 RealPort Modem 56 User s Guide Use the Modem Diagnostics Tool to verify the computer to modem interface 1 In the Modems option in Control Panel click Diagnostics 2 In Diagnostics properties highlight the COM port associated with the Xircom modem and click the More Info button This causes Windows to send commands to and read responses from the modem and display information about the modem and its COM port The Port Information box should display the following information e The IRQ and I O address of the modem s COM port These should match the physical configuration of the port or modem adapter e Modem responses to various AT commands The Xircom modem may retum ERROR for some AT commands that are not supported This does not indicate a failure 3 A log file can be useful to help identify modem problems by recording modem commands and responses Windows 95 and 98 have slightly different procedures for creating and maintain ing a log file In Windows 95 go to Control Panel Modems Properties Connection Advanced In the Advanced Connection Settings window place a check mark in the Record a log file option box A MODEMLOG TXT file will be created in the C WINDOWS directory the next time the modem is used Windows 98 creates a log file by default in the Windows directory using a filename ba
8. em for a particular country Modem Test Display COM port status and input modem commands Online Documentation Windows Help file containing installation instructions troubleshooting and modem reference information Readme file Supplementary technical information Registration Register the product online using the modem Windows 95 and 98 Installation 2 3 Windows 95 and 98 Troubleshooting Review this section if any of the following problems occur e Modem initialization errors occur when attempting to dial out using a communications application e Connection fails or other problems occur It may be necessary to define a modem type within your commu nications application If the Xircom modem is not listed choose a Generic Hayes compatible device If your computer is equipped with an infrared communications port you may need to disable this port These ports often use COM port resources required for other communications devices Disable the infrared port both in the computers CMOS or BIOS setup program and the Windows Device Manager as follows 1 Some computers use a hardware setup utility to configure the infrared port in the BIOS See your computer documentation 2 To disable the infrared communications port in Windows go to Device Manager tab under System in the Control Panel 3 Double click the Ports COM amp LPT entry and the IR Serial Port entry Remove the check mark under Device Usage Not
9. ette Verify that the Xircom Modem 56 is selected then click OK 7 At the Install New Modem screen click Finish a Fo gt w 3 2 RealPort Modem 56 User s Guide 8 At the Modems Properties screen click Dialing Properties to set up dialing properties not necessary if a modem had been previously installed Click Close 9 Use Start Run to execute SETUP EXE from the Xircom diskette Xircom Utilities will be copied to your hard drive a program group will be set up and CountrySelect and online registration utilities will launch Make a country selection U S A is the default and complete the registration Xircom Utilities The following utilities are installed into the Xircom Utilities program group by SETUP EXE Double click the appropriate icon to run the utility e CountrySelect Configure your modem for a particular country Modem Test Display COM port status and input modem commands e Online Documentation Windows Help file containing installation instructions troubleshooting and modem reference information Readme file Supplementary technical information e Registration Register the product online using the modem Windows NT 4 0 Installation 3 3 Troubleshooting Modem Setup Modem difficulties can usually be traced to interrupt I O address or communications port conflicts A modification to the Windows NT 4 0 default communication drivers or physical damage to card or cables can also be the sou
10. h the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and the receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help Changes or modifications to the digital device not expressly approved by Xircom Inc could void the user s authority to operate the equipment It is suggested that only shielded and grounded cables be used with the equipment to ensure compliance with FCC rules FCC Regulations Part 68 To comply with the Federal Communications Commission FCC Rules and Regulations Parts 68 these instructions must be followed 1 Your modem must not be connected to a party line or coin operated telephone 2 Ifa problem occurs on the telephone line your modem must be disconnected from the telephone line until it has been determined that your modem is not the cause of the problem 3 All repairs to your modem must be made by Xircom Inc Unauthorized or unorthodox re
11. in advance But if advance notice is not practical you will be notified as soon as possible You will be informed of your right to file a complaint with the FCC Your telephone company may make changes in its facilities equipment operations or procedures that could affect the proper functioning of your equipment If they do you will be notified in advance to give you an opportu nity to maintain uninterrupted telephone service If you experience trouble with this telephone equipment please contact Xircom Inc at 805 376 9200 for information on obtaining service or repairs The telephone company may ask that you disconnect this equipment from the network until the problem has been corrected or until you are sure that the equipment is not malfunctioning There are no user serviceable parts contained in this equipment This equipment may not be used on coin service provided by the telephone company Connection to party lines is subject to state tariffs The Telephone Consumer Protection Act of 1991 makes it unlawful for any person to use a computer or other electronic devices including fax machines to send any message unless such message clearly contains in a margin at the top or bottom of each transmitted page or on the first page of the transmission the date and time it is sent and an identification of the business or other entity or other individual sending the message and the telephone number of the sending machine or such business
12. nn nen A 8 E Software License Agreement enenenseesesnsnsnennnnnnnn nen A 12 Windows 95 98 and NT Online Documentation See the Windows Help file HELPDOCS HLP on the Xircom diskette for additional installation troubleshooting and modem information After installation this file can be accessed from the Xircom Utilities program group Windows 3 x Installation Utility For Windows 3 x environments run the Installation Program INSTALLEXE from the Xircom diskette For additional information see the Windows Help file HELPDOCS HLP on the Xircom diskette iv RealPort Modem 56 User s Guide CHAPTER 1 Hardware Installation Introduction The Xircom RealPort Modem 56 supports modem speeds up to 56Kbps using either the V 90 or the K56flex standard The RealPort Integrated PC Card plugs into a Type III or dual Type II PC Card slot Model RM56V1 Standard RJ 11 telephone cables plug directly into the RealPort Integrated PC Card Two RJ 11 ports allow for both modem and telephone handset connections Installation and Configuration For Windows 95 98 and NT software installation instruc tions see Chapters 2 and 3 in this User s Guide and the Help file HELPDOCS HLP on the Xircom diskette After installation see the Xircom program group to view the Help file For Windows 3 x run the Xircom Installation Program INSTALLEXE from the Xircom diskette See the Help file HELPDOCS HLP on the Xircom diske
13. o Customer Support 32 0 70 233 307 Telephone English language 32 0 70 233 852 Telephone Dutch language 32 0 70 233 851 Telephone French language 32 0 70 233 850 Telephone German language 9 00 to 18 00 Monday through Friday 32 0 70 233 306 Fax to Technical Support Online or Automated Access 24 hours 7 days a week 32 0 70 233 163 BBS up to 56Kbps eurots xircom com E mail Appendixes A 3 Asia Pacific Customer Support Xircom Asia Pacific Pte Ltd 76 Shenton Way Unit 06 01 Singapore 079119 65 323 1511 65 323 3404 Customer Support 65 224 3313 Fax 65 323 0455 BBS up to 33 6Kbps asiats xircom com E mail Xircom Australia Level 15 99 Walker Street North Sydney NSW Australia 2060 61 02 9911 7794 Customer Support 61 02 9911 7796 Fax 61 02 9911 7758 BBS up to 33 6Kbps aunzts xircom com E mail Xircom Japan Customer Support KDD Otemachi Bldg 21F 1 8 1 Otemachi Chiyoda ku Tokyo 100 0004 81 03 3243 1129 Customer Support 81 03 3243 1019 Fax japan_ts xircom com E mail Additional International Access Contact your local reseller or distributor www xircom com World Wide Web Please fill out and return the Product Registration Card supplied with the product Your information will be entered into our support database A 4 RealPort Modem 56 User s Guide Appendix B Specifications General Specifications Connectors Size Weight Temperature range
14. oducts or repaired items may be a new refurbished or functionally equivalent item Our warranty on items serviced under warranty will be lifetime for hardware and for software 90 days from return to you of software magnetic media or the remainder of the original warranty whichever is longer Repair replace ment or refund are the exclusive remedies available to you from Xircom for products and software A 6 RealPort Modem 56 User s Guide Your Obligations Your warranty rights will be honored provided you 1 Read and follow your user documentation for installation setup software setup and operating guidelines 2 Use the Products and software only in suitable physical or operating environments as described in your user documentation and for purposes for which the Products and software are intended Warranty Service If you think there is a problem or defect with your purchased item your point of contact will be In the U S A Xircom s Technical Support department at 805 376 9200 Outside the U S A Contact your local Xircom supplier or Xircom regional office Your Xircom contact will discuss your problem to confirm the defect If warranty or retum service is needed you ll receive a Return Material Authori zation RMA number Replacement Product will be shipped when the original Product has been received by Xircom U S only advance shipment of replacement Product is available with a credit card deposit Ship yo
15. om RealPort Modem 56 1 With the computer ON and Windows 95 running insert the RealPort Modem 56 into the PC Card slot The RealPort Integrated PC Card will be detected as a Xircom Modem 56 Installation procedures vary slightly according to the Windows version e Windows 98 and 95 Version 950b and later Computer detects card and displays the Update Device Driver Wizard e Window 95 Version 950 950a Computer detects card and displays Xircom Modem 56 Select Disk provided by hardware manufacturer and click OK Insert the Xircom diskette and follow the prompts to complete the installation Windows will recognize the Xircom modem and driver files will be installed Proceed to step 5 before rebooting 2 2 RealPort Modem 56 User s Guide 5 After plug and play installation is complete and before restart ing the computer use Start Run to execute SETUP EXE from the Xircom diskette Xircom Utilities will be copied to your hard disk a program group will be set up and CountrySelect and online registration utilities will launch Make a country selection U S A is the default and complete the registration 6 Remove the Xircom diskette and reboot the system Xircom Utilities The following utilities are installed into the Xircom Utilities program group by SETUP EXE Double click the appropriate icon to run the utility COM Port Selector View and modify modem COM port settings CountrySelect Configure your mod
16. operated These units are identical to the units tested and found acceptable with the applicable standards Records maintained by Xircom continue to reflect that units being produced under this Declaration of Conformity within the variation that can be expected due to quantity production and tested on a statistical basis continue to comply with the applicable technical standards Authorized Signature A Ma Bis R W Bass Vice President Operations Xircom Inc 2300 Corporate Center Drive Thousand Oaks California 91320 U S A FCC Rules and Regulations Part 15 This device complies with part 15 of the FCC Rules Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 This device must accept any interference received including interfer ence that may cause undesired operation The Xircom RealPort Modem 56 complies with the FCC Rules for a Class B digital device As required by FCC Rules and Regulations the following Class B information is provided for the guidance of the user WARNING This equipment has been tested and found to comply with the limits for Class B digital devices pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interfer ence in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance Appendixes A 9 wit
17. other entity or individual The telephone number provided may not be a 900 number or any other for which charges exceeds local or long distance transmission charges In order to program this information into your fax software you should refer to the manual of the Fax software being used Canadian Department Of Communications Industry Canada IC Notice This digital apparatus does not exceed the Class B limits for radio noise emissions from digital apparatus set out in the Radio Interference Regulations of the Canadian Department of Communications Appendixes A 11 Le present appareil num rique n met pas de bruits radio lectriques d passant les limites applicables aux appareils num riques de Classe B prescrites dans le reglement sur le brouillage radio lectrique dict par le Ministere des Commu nications du Canada NOTICE The Industry Canada IC label identifies certified equipment This certification means that the equipment meets telecommunications network protective operational and safety requirements as prescribed in the appropriate Terminal Equipment Technical Requirements document s The department does not guarantee the equipment will operate to the users satisfaction Before installing this equipment users should ensure that it is permissible to be connected to the facilities of the local telecommunications company The equipment must also be installed using an acceptable method of connection The customer
18. pair methods can alter the modem s radio frequency emissions and other characteristics sufficiently to void your authority to operate the modem over a public telephone network 4 If requested you must be prepared to provide the telephone company with the following information Equipment Manufacturer Xircom Inc 2300 Corporate Center Drive Thousand Oaks CA 91320 1420 U S A Model RM56V1 FCC Registration Number See the unit Ringer Equivalency Number See the unit This equipment complies with Part 68 of the FCC Rules On the back of the RealPort Modem 56 is a label that contains among other information the FCC Registration Number and Ringer Equivalency Number REN for this equipment You must upon request provide this information to your telephone company A 10 RealPort Modem 56 User s Guide The REN is useful to determine the quantity of devices you may connect to your telephone line and still have all those devices ring when your telephone number is called In most but not all areas the sum of the RENs of all devices connected to one line should not exceed five 5 0 To be certain of the number of devices you may connect to your line as determined by the REN you should contact your local telephone company to determine the maximum REN for your calling area If your telephone equipment causes harm to the telephone network the telephone company may discontinue your service temporarily If possible they will notify you
19. rce of problems Symptoms and Possible Causes Windows NT fails to detect a Xircom modem These conditions can be caused by the lack of an available COM Port or by a resource conflict with another device Possible Solutions 1 Modify the interrupt and or I O address for the Xircom card until no conflicts remain If your computer has an infrared communications port disable it These ports often use COM port resources required for other communications devices Most infrared ports may be disabled from within the computers CMOS or BIOS setup program On some computers a hardware setup utility is used See your computer documentation For difficulties in connecting to specific sites such as your Internet Service Provider or company remote access locations verify with the support personnel at the respective locations that your client software and dial in communications software are configured properly 3 4 RealPort Modem 56 User s Guide APPENDIXES Appendix A Support Services Service and Support Xircom offers an extensive family of service and support programs including world class phone support software updates plus 24 hour access to our BBS World Wide Web and other electronic facilities Warranty Service Procedures For details on warranty coverage and service see the Appendix entitled Lifetime Limited Warranty If you think there is a problem or defect with your Xircom product your point of contact will be
20. sale Title and copyrights to the program and accompanying documentation and any copies remain with Xircom except that title to software programs shipped by Xircom through an agreement with another manufacturer is owned and retained by the original manufacturer and no title to the intellectual property contained in such programs is transferred hereunder The human readable code of the software program source code including the source code of programs shipped by Xircom through an agreement with another manufacturer is not sublicensed hereunder U S Government Restricted Rights The SOFTWARE and documentation are provided with RESTRICTED RIGHTS Use duplication or disclosure by the Government is subject to restrictions as set forth in subparagraph c 1 ii of the Rights in Technical Data and Computer Software clause at DFARS 252 227 7013 or subparagraphs c 1 and c 2 of the Commercial Computer Software Restricted Rights at 48 CFR52 227 19 as applicable Contractor manufacturer is Xircom Inc 2300 Corporate Center Drive Thousand Oaks CA 91320 1420 This Agreement is governed by the laws of the State of California
21. sed on the modem device identifier with a LOG extension in this case Xircom Modem 56 log or a shortened version in MS DOS To continue adding information to the log file place a check mark in the Append to Log option box in the Advanced Connection Settings window see the Windows 95 instructions above for the complete path to this window CHAPTER 3 Windows NT 4 0 Installation PCMCIA Services Verification Before installing the Xircom RealPort Integrated PC Card make sure that PCMCIA services are enabled on your computer 1 Select Devices from the Control Panel 2 Scroll down the Device list to the PCMCIA device The Status should be Started and the Startup should be Boot If this is not how PCMCIA is configured then click Startup set the Startup Type to Boot and click OK Modem Installation Use the following procedure to install the modem 1 Shut off power to the computer power down 2 Insert the Xircom RealPort Modem 56 into the PC Card slot in the computer Power up the computer In the Control Panel double click the Modems icon In the Modem Properties window click Add At the Install New Modem screen make sure that the Don t detect my modem I will select it from a list checkbox is NOT checked Click Next NT will query the COM ports to find the Xircom modem Click Next If a Standard Modem is found click Change Click Have disk Insert the Xircom diskette and verify or type the path to the disk
22. should be aware that compliance with the above conditions may not prevent degradation of service in some situations Repairs to certified equipment should be coordinated by a representative designated by the supplier Any repairs or alterations made by a user to this equipment or equipment malfunctions may give the telephone communica tions company cause to request the user to disconnect the equipment Users should ensure for their own protection that the electrical ground connections of the power utility telephone lines and internal metallic water pipe system if present are connected together This precaution may be particularly important in rural areas Caution Users should not attempt to make such connections themselves but should contact the appropriate electric inspection authority or electrician as appropriate NOTICE The Ringer Equivalence Number REN assigned to each terminal device provides an indication of the maximum number of terminals allowed to be connected to a telephone interface The termination on an interface may consist of any combination of devices subject only to the requirement that the sum of the Ringer Equivalence Numbers of all the devices does not exceed 5 REN See back of unit Warranty and Repair Service Center Xircom Inc 2300 Corporate Center Drive Thousand Oaks CA 91320 1420 U S A Phone 805 376 9200 Safety Notices This card is intended for use with UL 1950 EN60950 IEC950 or other NRTL
23. tion where the failure or faulty performance of the product might create a risk of personal injury or death Buyer assumes all risk of loss damage or injury alleged to arise from the failure or faulty performance of a Xircom product in any unauthorized application Buyer agrees to indemnify and hold harmless Xircom and its officers directors employees agents representatives and sales partners from and against any and all claims costs damages losses and expenses including reasonable attorney fees which arise from or are alleged to have been caused by any claim for personal injury or death connected with Buyer s use of a Xircom product in any unauthorized application including claims which allege that Xircom has been negligent in connection with the design or manufacture of the product A 8 RealPort Modem 56 User s Guide Appendix D Regulatory Agency Notices FCC Regulations Part 15 Declaration of Conformity DoC Xircom Inc declares that the equipment described in this document is within the requirements of the Code of Federal Regulations listed below Title 47 Part 15 Subpart B Class B for a digital device This declaration is based upon compliance of the Xircom RealPort Modem 56 model RM56V1 to the above standards Xircom has determined that model RM56V1 has been shown to comply with the applicable technical standards if no unauthorized change is made in the equipment and if the equipment is properly maintained and
24. tte for additional information For IBM OS 2 use OS 2 Card and Socket Services to enable the modem 1 2 RealPort Modem 56 User s Guide Hardware Installation Package Contents Xircom RealPort Modem 56 Model RM56V1 e RJ 11 telephone line cord User s Guide and Quick Installation Card Software and online documentation on 3 5 inch diskette Other Requirements e For modem operations an analog telephone line RJ 11 modular telephone cable supplied and if needed RJ 11 adapter for the local telephone system Communications software is required for modem and fax operations The two RJ 11 ports on the RealPort Integrated PC Card are identical use one to connect the modem to the telephone line the other for an approved telephone set Hardware Installation 1 3 PC CARD TYPE III OR DUAL TYPE II SLOT TRANSMIT RECEIVE YELLOW CARRIER DETECT GREEN Inserting the RealPort Integrated PC Card 1 4 RealPort Modem 56 User s Guide RJ 11 connectors are identical use one for modem link one for a telephone set Connecting a Telephone RJ 11 CHAPTER 2 Windows 95 and 98 Installation Plug and Play Installation Plug and play installation of the Xircom RealPort Modem 56 is supported under Windows 95 and 98 Installation with these versions of Windows is described in this chapter Use these instructions for a first time installation of the Xirc
25. ur retum Product prepaid with the RMA number clearly visible on the outside of the shipping package to From the U S A Xircom Service Department 2101 Corporate Center Drive Thousand Oaks CA 91320 1422 From outside the U S A Contact your local Xircom supplier or Xircom regional center for shipping instructions Returned Products may need to include if requested by Xircom all other components from your original package including the Product and any cables connectors software diskettes and user documentation Be sure to enclose a copy of your purchase receipt or other proof of purchase confirming that you are the original purchaser Limitations Our warranty is subject to the following limitations a We do not cover or accept liability for any injury damage or failure caused by misuse abuse acts of Nature accidents e g dropping the Products or software diskettes electrical mishaps causes beyond our control or claims by other than the original purchaser Appendixes A 7 b We will not honor and will consider our warranty voided if there has been any 1 tampering with the Product s external label or serial number 2 attempt to open the Product s case or 3 attempted or actual repair by anyone other than an authorized Xircom technician Disclaimer THIS LIMITED WARRANTY IS THE ONLY WARRANTY WE MAKE FORTHE PRODUCT AND SOFTWARE TO THE EXTENT ALLOWED BY LAW NO OTHER WARRANTY APPLIES WHETHER EXPRESS I
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