Xerox V9.0 User's Manual
Contents
1. Scan to PC Desktop Network Installation Guide Version 9 0 Scan to PC Desktop v9 0 Network Installation Guide Document version 4 0 This document provides instructions for installing the software associated with Scan to PC Desktop in a network environment NOTE Scan to PC Desktop Workgroup Edition products including OmniPage PaperPort PDF Converter Professional and Image Retriever are translated into English French Italian German Spanish and Brazilian Portuguese These products are designed to work with an operating system that is properly configured with the corresponding language Use of these products with operating systems that are configured with non supported languages is not recommended or supported Xerox Corporation 800 Phillips Rd Webster NY 14580 9791 Nuance Communications Inc 1 Wayside Road Burlington MA 01803 4609 2007 Xerox Corporation and Nuance Communications Inc All rights reserved XEROX The Document Company the stylized X and the identifying product names and numbers herein are trademarks of XEROX CORPORATION Nuance and the Nuance logo are trademarks or registered trademarks of Nuance Communications Inc in the United States and other countries Windows is a trademark of Microsoft Corporation in the United States and or other countries Other product names and images used in this guide may be trademarks or registered trademarks of their respective companies and are hereby ackn2. Software component Installer location on the CD ROM Command 1 PaperPort 11 SE PP11SE PaperPort SETUP A 2 OmniPage SE 4 OPSE4 OmniPage SETUP A 3 Image Retriever 7 SE IR70SE SETUP A 4 PaperPort Image Printer PP11SE PaperPort PrinterDriver SETUP A Software components and their installer locations for the Professional Edition Software component Installer location on the CD ROM PaperPort Professional 11 PP11PRO PaperPort OmniPage Professional 15 OP15PRO OmniPage j RO Command Image Retriever 7 Pro PaperPort Image Printer PP11PRO PaperPort PrinterDriver PDF Converter Professional 4 PDFCONV4PRO lt os gt PDFConverterPro ETUP A Note PDF Converter Professional 4 and PaperPort Image Printer have 32 and 64 bit versions They are located at the folders lt System32 or System64 gt respectively Use the ones appropriate for your target operating system 9 of 16 Deployment Active Directory This section describes how to install the software components of Scan to PC Desktop onto clients systems using Active Directory Prerequisites e A working Active Directory environment e A Software Distribution Point with administrative images of the software components e A deployment target computer that is a member of a domain site or organizational unit e MSI 3 1 installed on the target computer Note Windows 2000 clients may not have MSI 3 1 installed In such cases make
3. SMS2003 In case an error is encountered during installation it is advised to use the m command line switch Under Windows Vista installations should run with administrator privilege In order to do this please make sure that you run the command prompt as an Administrator Installation order Before starting to install any component of Scan to PC Desktop please ensure that InstallShield s Installscript engine be installed on the target computer You can find the Installscript v10 engine installer SSCRIPT10 msi in the folder of the PaperPort component in PP11PRO PaperPort on the CD ROM Once the Installscript engine is installed the different components can be installed in any combination Note that successful installation of Image Retriever requires a preceding PaperPort installation The preferred order of the installations of individual components is the following Software components and their installers for the Special Edition Software component Installer 1 Installscript engine ISSCRIPT10 msi 2 PaperPort 11 SE ScanSoft PaperPort 11 msi 3 OmniPage SE 4 ScanSoft OmniPage SE 4 msi 4 Image Retriever 7 SE Image Retriever 7 msi 5 PaperPort Image Printer PaperPort Image Printer msi 13 of 16 Software components and their installers for the Professional Edition Software component Installer 1 Installscript engine ISSCRIPT10 msi 2 PaperPort Professiona
4. with Service Pack 3 SMS enables you to deploy a setup package per User or per System The software components have been verified to work in the per System configuration only The per System installation of the components can be configured to run either unattended or attended Instructions for controlling this process are provided below All the software components of Scan to PC Desktop use Windows Installer Technology The official Microsoft document describing the usage of Windows Installer based applications with SMS entitled Deploying Windows Installer Setup Packages with Systems Management Server 2 0 The document is available at http www microsoft com smserver techinfo deployment 20 7 of 16 Creating administrative images This section describes how to create administrative images of the software components of Scan to PC Desktop onto the network Such an administrative installation will extract the necessary files into a network location specified during the installation This location is also known as a Software Distribution Point An administrative installation will not install any program files Administrators can run an administrative installation from the command line by using the a command line option Users in a workgroup who have access to this administrative image can then install the product from this source SETUP a or MSIEXEC a lt MSI filename gt The following options can be used together
5. LUSERS 2 TRANSFORMS 1033 mst qn To install PaperPort Professional 11 with German user interface use the following command line MSIEXEC i ScanSoft PaperPort 11 msi ALLUSERS 2 TRANSFORMS 1031 mst qn To install PaperPort Image Printer with English user interface use the following command line MSIEXEC i PaperPort Image Printer msi ALLUSERS 2 TRANSFORMS 1033 mst qn To install OmniPage Professional 15 with English user interface use the following command line MSIEXEC i ScanSoft OmniPage 15 msi ALLUSERS 2 TRANSFORMS 1033 mst qn To install OmniPage Professional 15 with German user interface use the following command line MSIEXEC i ScanSoft OmniPage 15 msi ALLUSERS 2 TRANSFORMS 1031 mst qn To install OmniPage SE 4 with English user interface use the following command line MSIEXEC i ScanSoft OmniPage SE 4 msi ALLUSERS 2 TRANSFORMS 1033 mst qn To install PDF Converter Professional 4 use the following command line MSIEXEC i ScanSoft PDF Professional 4 msi TRANSFORMS ADMIN mst 1033 mst ALLUSERS 2 qn To install Image Retriever 7 Pro or Image Retriever 7 SE with English user interface use the following command line MSIEXEC i Image Retriever 7 msi ALLUSERS 2 TRANSFORMS 1033 mst qn 15 of 16 9 To install Image Retriever 7 Pro or Image Retriever 7 SE with English user inte
6. S 2 TRANSFORMS lt LANG TRFILE mst gt qn 5 To install the OmniPage SE 4 use the following command line MSTEXEC i ScanSoft OmniPage SE 4 msi ALLUSERS 2 TRANSFORMS lt LANG TRFILE mst gt qn 6 To install Image Retriever 7 Pro or Image Retriever 7 SE use the following command line MSIEXEC i Image Retriever 7 msi ALLUSERS 2 TRANSFORMS lt LANG TRFILE mst gt lt other IR install params gt qn where the optional lt other IR install _params gt parameters can be used to customize Image Retriever at its install time The following installer properties can be used for this purpose 14 of 16 WATCHFOLDER FOLDERWATCH EMAILPROFILE EMAITLWATCH POLINT and PPACTION For more details please see the Customized Install section of the Image Retriever Guide To install the PaperPort Image Printer use the following command line MSIEXEC i PaperPort Image Printer msi ALLUSERS 2 TRANSFORMS lt LANG TRFILE mst gt qn To install PDF Converter Professional 4 use the following command line MSTEXEC i ScanSoft PDF Professional 4 msi TRANSFORMS ADMIN mst lt LANG TRFILE mst gt ALLUSERS 2 qn You can now advertise the packages to your SMS clients Examples SMS server installation l To install PaperPort Professional 11 with English user interface use the following command line MSIEXEC i ScanSoft PaperPort 11 msi AL
7. e Installation snap in that enables an administrator to create a network installation The administrator can use this feature to install software to Windows 2000 Windows XP and Windows Vista clients only The snap in cannot be used to install software to clients with older versions of the Windows operating system In general Active Directory supports three main installation scenarios Publish to Users Assign to Users and Assign to Computers The software components of Scan to PC Desktop support the Assign to Computers scenario only This will successfully install the software on next system reboot E Event Viewer B X File Action View Help Event Properties ER m H Event Jj Event Viewer Local a i Application Date 7 21 2004 Source Application Management t z Event User a 5 Security Time 12 29 00 PM Category None 15 NJA a S System Type Warming EventID 108 E 4354 Nj User NT AUTHORITYSSYSTEM 1054 SYSTEM Computer TEST L95 1054 SYSTEM A 2001 N A Description 2001 NjA Failed to apply changes to software installation settings Software installation policy application has been delayed until the next logon El SYSTEM because an administrator has enabled logon optimization for group policy 303 SYSTEM The error was The group policy framework should call the extension in 1005 NJA the synchronous foreground policy refresh 11724 N A For more information see Help and Support Center at 2001 NJA http g
8. ect its installer for the package e g ScanSoft PaperPort 11 msi The component properties dialog box opens In the General tab the name of the software component e g PaperPort Professional 11 will be listed under Name Note The installer names for the components are listed below in the Professional and Standard tables In the Deployment tab under Deployment Type select Assigned and make sure that Basic is selected under Installation User Interface Option To specify the installation language go to the Modification tab click the Add button and choose the appropriate language transform file Note If the installer of the software component supports more then one UI languages and you need a non English installation one of the language transform files must also be specified For example to specify a German installation add the file 1031 mst To read more about Windows Language Codes for the language transform files see the chapter Creating administrative images Close the dialog box and then select Software Installation The settings for the installation package will be displayed on the right side of the screen and the component will be installed to the targeted client systems upon their restart The installation is a silent install and is installed for all users on the specified computer Note For the correct installation of PaperPort Windows 2000 clients require SP4 11 of 16 era sor I aton
9. l 11 ScanSoft PaperPort 11 msi 3 OmniPage Professional 15 ScanSoft OmniPage 15 msi 4 PDF Converter Professional 4 ScanSoft PDF Professional 4 msi 5 Image Retriever 7 Pro Image Retriever 7 msi 6 PaperPort Image Printer PaperPort Image Printer msi Deployment steps Please follow the instructions below to install the components of Scan to PC Desktop appropriately If the installer of any software component supports more than one UI languages and a non English installation is needed one of the language transform files must also be specified in the command line Presented as lt LANG TRFILE mst gt below For example to specify a German installation use the following transforms tag TRANSFORMS 1031 mst Note To read more about Windows Language Codes for the language transform files see the chapter Creating administrative images 1 To install the Installscript engine for any software component use the following command line MSIEXEC i ISSCRIPT10 msi qn 2 To install PaperPort Professional 11 use the following command line MSIEXEC i ScanSoft PaperPort 11 msi ALLUSERS 2 TRANSFORMS lt LANG TRFILE mst gt qn 3 To install PaperPort 11 SE use the following command line MSIEXEC i ScanSoft PaperPort 11 msi ALLUSERS 2 TRANSFORMS lt LANG TRFILE mst gt qn 4 To install OmniPage Professional 15 use the following command line MSIEXEC i ScanSoft OmniPage 15 msi ALLUSER
10. lient machines 4 of 16 Scan to PC Desktop software components Scan to PC Desktop is delivered in two CD ROM variants Special Edition and Professional Edition These two editions of Scan to PC Desktop comprise different software products from Nuance All the installers of these software components support MSI Windows Installer based distribution Software components for Special Edition CD ROM Software component 1 PaperPort 11 SE 2 OmniPage SE 4 3 Image Retriever 7 SE 4 PaperPort Image Printer Software components for Professional Edition CD ROM Software component 1 PaperPort Professional 11 2 OmniPage Professional 15 3 Image Retriever 7 Pro 4 PaperPort Image Printer 5 PDF Converter Professional 4 Any combination of the products on the CD ROMs can be installed under the following limitations 1 To install Image Retriever you must install PaperPort first 2 To ensure full functionality of PaperPort Professional and OmniPage Professional 15 PDF Converter Professional 4 must also be installed You can create as many administrative images on a network location as many software components Scan to PC Desktop includes 5 of 16 Windows 2000 2003 Server with Active Directory Support Active Directory is a feature of Windows 2000 Advanced Server and Windows 2003 Server Group Policy a component of Active Directory includes a Softwar
11. mponent of Scan to PC Desktop 10 of 16 You must repeat the steps below as many times as many software component installations are needed 1 Open Administrative Tools Active Directory Users and Computers select the object then a domain site or organization unit Create a Group Policy Object as follows Cc Right click the domain or the selected container Select Properties click the Group Policy tab select New and then name the new policy Close the Active Directory Users and Computers dialog box 2 Use Microsoft Management Console MMC to open the new Group Policy Object a b Cc In the Run command dialog box type mmc to open Consolel1 Navigate to Console Add Remove Snap in click the Add button and then select Group Policy from the menu list Select the Group Policy Object that you have just created 3 Configure the new Group Policy Object to install the software component as follows a Under the console root Group Policy lt name gt select Computer Configuration Software Settings right click Software Installation select New and then Package Note InstallShield s Installscript engine must be installed before installing any component of Scan to PC Desktop That is the Installscript engine installer ISSCRIPT10 msi must be the very first software installation package Browse to the shared network folder administrative image that contains the component s installation package and sel
12. o microsoft com fwlink events asp 301 Administrator 108 SYSTEM 4354 NJA 4354 NJA 2001 NJA 15 NjA 1054 SYSTEM 1030 SYSTEM 4354 NJA APP 4354 NjA mate on Toole PI RPO Tone 2001 NJA Information 7 21 2002 12 21 04 PM Application Management None 308 SYSTEM Information 7 21 2002 12 21 03 PM Application Management None 302 SYSTEM v lt il gt start f Administrative Tools BJ Event viewer 6 XPEvent Paint Installation can be delayed on Windows XP clients when the administrator enables logon optimization for group policy for this type of installation an entry can be viewed in the event log after the first reboot The installation takes place silently and the software is installed for all users of the given computer The screenshot above illustrates this case 6 of 16 Systems Management Server Support Systems Management Server SMS provides a mechanism for pushing application installations out from the server to client systems SMS supports all versions of Windows 2000 XP and Vista when installing products that use Windows Installer MSI technology SMS requires that a client application be installed on all client machines PaperPort was tested using SMS version 2 0 with Service Pack 2 and Windows 2000 Server with Service Pack 4 Be aware that it does not support Windows NT 4 0 The software components of Scan to PC Desktop were tested using SMS Server version 2 0 with Service Pack 4 and SMS Server 2003
13. owledged 2 of 16 Scan to PC Desktop v9 0 Network Installation Guide Table of contents Scan to PC Desktop v9 0 Network Installation Guide sccssscccsscsscsscscssessessssssssescessees 3 Fable OF COMCCIES sssciscecesseettnsedtcasad catetleciseccauscedadseuntendd donsdesudaachvcdensendensos or a Teese rossos ees a as 3 Want GUC Oy ssssises oescerac kisah awaantleatesauecstidoces seSuivedsspaudcassvasscveUscuscavetuededevsasdasebvabacodphudcerbaseasterabacess 4 Scan to PC Desktop software components sseessossssesssesssocssoossoossssesssesssocssoossoosssosesseessoessossso 5 Windows 2000 2003 Server with Active Directory Support ssesssessseossocsssoossoossoosssoesssosesooee 6 Systems Management Server Support cccccccssssccssssccssscccscscccscscssccssesccssesccssssecssescessssessees 7 Creating administrative IMAGES siiscscosecdsesiseecsnersscepancietaacssuneSennvsnsenescbunnsseuciseseudsuonnpedenssedssasenseeses 8 Creating administrative images of the components cece ecceeeseceteceeeeeeeeeeseeceseceeeeeeeeeseeeaees 8 Deployment Active Directory cccsccscssccscsscessscccssscccssccccssssccsscsecscssesscsscsecssescessescesseees 10 Prerequisite Sire tecu e E E detente uum teicucesl nada a E E E E RETS 10 MTS tal AIO MTEL reann e e n a a ta a i a 10 Deployment Steps india caves oko dvi R EEE cae er ea 10 Deployment SMS SQrvercciecscovcsisciescccceussaccagsconstiesucssevtecoasase
14. rface by specifying the folder to watch and enable folder watching use the following command line MSI EX EC i T WATCHFOLDER OMEGA SCANS FOLDI Image Retriever 7 msi ALLUS RANSFORMS 1033 mst ERS 2 ERWATCH 1 qn 10 To install Image Retriever 7 Pro or Image Retriever 7 SE with German user interface by setting the default watch interval to 5 minutes use the following command line MSIE X EC i Image Retriever 7 msi ALLUS TRANSFORMS 1031 mst POLINT 9 qn ERS 2 For the possible values see the Customized install section of the Image Retriever Guide 16 of 16
15. seceucseeussceveisvosavdasenssvonsesvernneaetonss 13 PREREQUISITES mcsaior svat cdians i E ER A E E R E E R R D E A 13 Installation Order vsis032cc0k5 ecciasstsccts Costaartsisracexss EEE AEE E E O EEE eats 13 Deployment steps esanera a a a a a a a T a E 14 Examples SMS server iistal bAtlOID sous 2 ocs sate achchccsaasastedsuulaccas Reds naeucum ammectesevlan snes eencles 15 3 of 16 Introduction This guide provides instructions for installing the software associated with Scan to PC Desktop in a network environment Targeted users are administrators Information Technology specialists or programmers who set up or perform network installations It assumes the reader is familiar with Microsoft Windows 2000 2003 Server with Active Directory or with Microsoft Systems Management Server SMS in addition to program package setup advertising and distribution Network installation enables a network administrator to manage and distribute software applications without the need to visit each client system If you are upgrading and you have any previous versions of the Scan to PC Desktop software components on client systems make sure you uninstall them first and only then proceed with the installation In the installation sequence first administrative images of the applications the components of Scan to PC Desktop should be created on the server Then the server should be configured to automatically push the applications onto the c
16. sure you install it first Download it from http support microsoft com kb 89380 This website also provides comprehensive information on MST 3 1 You can also find this installer in the folder of the PaperPort component PP11PRO PaperPort Utilities WindowsInstaller KB8 93803 v2 x86 exe on the CD ROM Installation order Before starting to install any component of Scan to PC Desktop please ensure that InstallShield s Installscript engine is installed on the target computer Note that software components on the CD ROM require Installscript v10 engine installer ISSCRIPT10 msi be installed You can find the Installscript v10 engine installer in the folder of the PaperPort component in PP11PRO PaperPort on the CD ROM Once the necessary Installscript engine is installed the different components can be installed in any combination Note that the installation of PaperPort must precede that of Image Retriever The preferred order of the installations of the different components is the following Software component Installer 1 Installscript engine ISSCRIPT10 msi 2 PaperPort Professional 11 ScanSoft PaperPort 11 msi 3 OmniPage Professional 15 ScanSoft OmniPage 15 msi 4 Image Retriever 7 Pro Image Retriever 7 msi 5 PaperPort Image Printer PaperPort Image Printer msi 6 PDF Converter Professional4 ScanSoft PDF Professional 4 msi Deployment steps This procedure describes how to install a given co
17. te oe oe XaGie waves Tree eats ibis Active Directory Users ond Computers Leckerwer cchest cu scansoft com SAP aches cu sconsett com Bewreetev testt Computer 29 actemou pct Growp Povey re N l F ection gen eo em rale ForcignGecurkyPrircipsk E Ucers A Aaaa PO adserver miast ese B Bh Corpse Cohiprion E mare Settings E Adnriitrative Terglates Uf User Configuration SS Softmare Settings Sl Wedons Settings Caaan Glue Adren soem ar ae potters ors aama Mod catons Thit Set o New Desktop eee Add Pive eN F bba IRSA D AA abe OE A i a Prodis ar AN E s Fies of type Windes Inntater ranim packages ret InstallShield Installscript engine IS SCRII PTI O msi PaperPort 11 SE ScanSoft PaperPort 11 msi OmniPage SE 4 ScanSoft OmniPage SE 4 msi Image Retriever 7 SE Image Retriever 7 msi PaperPort Image Printer PaperPort Image Printer msi Software components and their installers for the Ie Edition Installscript engine T s SCRII PT 10 msi PaperPort Professional 11 ScanSoft PaperPort 11 msi OmniPage Professional 15 ScanSoft OmniPage 15 msi PDF Converter Professional 4 ScanSoft PDF Professional 4 msi Image Retriever 7 Pro Image Retriever 7 msi PaperPort Image Printer PaperPort Image Printer msi Microsoft introduced a new feature in Windows XP called Fast Logon Optimiza
18. tion This feature will typically log the user in quickly even off the network This causes software installation via group policy to sometimes take many reboots to actually install managed software you must reboot at least once after the group policy change just to refresh the policy on the local machine plus once to install the software For more details see the following Microsoft website http www microsoft com technet prodtechnol windowsserver2003 library Operations ae11795f 6d3c 44b4 a231 7670dc6c05e1 mspx 12 of 16 Deployment SMS server This section describes how to install software components of Scan to PC Desktop onto a client s system using SMS Server in Create a new package and program Wizard mode Prerequisites e A Software Distribution Point with administrative images of the software components e A deployment target computer that is a member of a domain site or organizational unit e MSI 3 1 installed on the target computer Notes e Windows 2000 clients may not have MSI 3 1 installed In such cases make sure you install it first Download it from http support microsoft com kb 89380 This website also provides comprehensive information on MSI 3 1 You can also find this installer in the folder of the PaperPort component PP11PRO PaperPort Utilities WindowslInstaller KB893803 v2 x86 exe on the CD ROM e SMS2003 Each component has to be installed with the No user is logged on option e
19. with the SETUP executable Setup option Description a Administrative installation option This instructs SETUP exe to perform an administrative installation instead of a normal installation v Precedes the list of arguments or properties that are passed to the Windows Installer L If applicable specifies the setup language to use for installation followed by the Windows The following language codes are supported Language Code e 1031 German e 1033 English e 1034 Spanish e 1036 French e 1040 Italian e 1046 Brazilian Portuguese Creating administrative images of the components To create an administrative image on the network for any application 1 Use the below tables to locate the installer of the application on the CD ROM 2 Launch SETUP exe or MSIEXEC with appropriate command line options including the administrative installation option SETUP a or MSIEXEC a ScanSoft PaperPort 11 msi or e g for German setup language SETUP a L1031 8 of 16 3 If applicable select a language for the administrative installation not necessary if setup language was specified in the command line 4 During installation specify a target network location for the administrative image to be created 5 Share this location Software Distribution Point Software components and their installer locations for the Special Edition
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